I have a 2010 Hyundai genesis in the USA and my son had an accident resulting in a total los, and the airbags, none of then deployed resulting with physical injuries. Hyundai must recall these units. We are in the process to establish a legal action. In the USA, Hyundai airbags does not work. Be aware.

I just purchased a 2012 Accent. I drive 40 miles to work on the interstate every day. Once I reach 70 mph, my car starts to swerve to the point I almost run into the other lanes. When I try to correct the car, it gets worse. One time, I almost ran a car off the road. Terrified to drive, I took the car into the dealership and was told its my electric power steering. I was told theres nothing they could do to help me. They told me I need to get use to the sensitive steering. Seriously! I was told by the dealership the sensitive steering does not change even at high speeds. If I turn my steering wheel a little bit, my car will go in that direction very fast. This is very dangerous. Hyundai needs to fix this problem before someone gets hurt.

OEM radio not covered under any warranty. I have a 2015 Santa Fe. One hour after I took delivery, a HID headlight started flickering. Astonishingly, Hyundai denied the claim initially as its a ‘wear and tear’ part. An hour old… Eventually, they caved and replaced it. 3 years later, the Infotainment unit started looping on startup. Despite their vaunted 5-year warranty, and the 7-year extended Hyundai branded warranty I bought, its not covered. $4000 OEM, and Hyundai could not have cared-less if they tried. Do not trust hyundai – not the car, not the company, not the warranty. Not even the dealership. Avoid at all costs. And costs be sure!

Hyundai in Newman, Ga was the worst experience ever buying a car. I was paying cash. Of course they talked me into the tech pkg and took me $2500 over budget. I was told to just finance that amount. Ok, fine, I said because I knew it would be paid off before the first payment was due. Well they didn’t like that and came back and said they couldn’t finance anything under $5000. Ok, still going to have it paid off quickly. Then they came back and said they wouldn’t finance anything under $7500. I had only taken one check with me. It’s a 4 hour drive. I told the guy that and he said to go get another check. I was walking away when my husband decided he was sick of this to find a bank up there and do it. After all this, it turns out the car I ended up with did NOT even have the tech pkg.I have never been so disgusted with a dealership ever! I will NEVER purchase another Hyundai again. Just not worth it. I hate having to see my car. They ruined what should have been an easy sale. By the way, the car was paid off within a month and they made a grand total $41. in finance charges. Stay away from Southtowne Hyundai!

Hyundai is ok but Im not really crazy about it. It has a jerking feeling when you take off from driving. It does drive good on the highway but it doesnt in town. I want a smoother ride in town and a fast car. I also wish I had a sunroof and a navigation. Even so, I like that it has 3 different drive modes. It has eco, turbo and standard. The eco saves on gas so I have it on that all the time.

Hyundai is having a major problem with engine failure and the parts being on backorder. Mine has been at the dealership for 5 1/2 months. My parts backorder now has been pushed to Nov. 15th, which I am sure will be pushed out again as they have every month. It has been 5 1/2 months. Hyundai customer care is one of the worst Ive seen, they are showing no concerns about me the consumer or my vehicle. There is a Hyundai Tucson engine failure page set up on Facebook. I would encourage you to NOT buy a Hyundai.

My daughter left Rehoboth Beach DE heading home to Philadelphia on June 24th when the engine on her Tucson gave out in the middle of the Delaware Turnpike. She had it towed to a dealer in Philly the next day. After a month at the dealership she was finally told that Hyundai USA had approved her warranty complaint and that they would be replacing the engine. We were told that it would be the middle to the end of September before it would be available... then October... then November. Today, November 14, 2018 I received an email that the engine wont be available until early January 2019! As someone else had said, I doubt seriously that the engine will be available then! This is ridiculous that they do not have replacement engines available. The engine has to come from Korea and they cite production delays as the problem. There is sure as hell new Hyundais coming every freakin day from Korea, so why isnt there replacement engines available? The 100,000 mile warranty is not worth the paper it is written on! It is a scam and I would caution everyone before you think about buying a Hyundai... DONT!

Bought new Veloster 2012 March 2015 with 9,237 miles clutch when I was told not covered due to the 12,000/12 month warranty. I stated should be covered by Hyundai Assurance 5 year/50,000. They agreed and then later said service was misinformed and never should have agreed to it being covered. Went back to the 12,000/12 month warranty. I argued and a final decision was it was covered by the 5 year/50,000 warranty but OUTSIDE causes is the reason the clutch/flywheel/disc failed. Not Hyundai....I asked what was OUTSIDE cause.......no response from Hyundai. Once you buy the car they determine what their warranty covers and it seems to me that Hyundai always comes up the beneficiary.

In July, our car broke down in Georgia. We live in New Jersey. We had Roadside Assistance bring it to the nearest dealership. The dealership told us it was our transmission but the car was still under warranty. It took five days to get a rebuilt transmission and put it in. In the meantime, we were stuck in Georgia. I was told to send originals of my expenses to Roadside Assistance. It cost me over $700.00 for hotel, rental car and food for five days. They only reimbursed me $300.00, which they said was the max amount. So why bother telling people to send in the receipts for hotel, food and car rental?While we were driving home, we heard a rattling noise that wasnt there before. I called Global Hyundai in Plainfield when we got home and explained the situation. They said they would have to charge us to diagnose the car because they hadnt done the original repair. I called Hyundai Corp. and they said that wasnt right, to have Global call them, but before we had a chance, the trans went again. I had it towed to Global and they they said they fixed the problem. They wouldnt address the rattling noise unless I paid for it because they said it had nothing to do with the trans. I dont know how they knew this since they never diagnosed the problem. We have had the car back one week and the trans went again. They said we need to upgrade the trans and that we would have to pay for it. I called Hyundai Corp. again and they said the trans computer should have been updated when they replaced the trans in Georgia and that they would call Global to tell them to fix it at no cost to us. This has been a horrible experience and I would never buy another Hyundai again or any car for that matter from Global Auto Mall in Plainfield, NJ.

I own a Tucson ix35, I am very happy with the car to the point that I wanted to change my old one for a new Tucson. My disappointment started after I took it to the shop because of a hesitation problem. It was a Friday, at first I was attended adequately. They asked my phone to call me the next day (Saturday) to inform me what the car needed to solve the problem. They never called me until I showed up on Monday in the shop to see what the problem was. They have not even touched the car and they were surprised to see me there, at 3:00 p.m. I received a call telling me that the price was approximately 360 u.s.d because they did not know if other parts were faulty, showing that they have not checked the car professionally and technically to what I said to suspend the work.When I appeared to take my car, the person in charge tried to give me a not convincing explanation for the delay with a not very friendly attitude. After he was asked about report a serious shop is supposed to give the customers before delivering the car, the guy said Do you know what a check up is? and urged me to pay 39 u.s.d. My son was about to react but I signaled to calm down. I did not say a word, paid the bill and left the shop. The car was as dirty as I left (I do not know if they do not have any more the policy of delivering a clean car or simply the 39 dollars I paid are not worth it). Anyways the summary is: I as a customer feel mistreated and I am seriously reconsidering the possibility to buy another Hyundai. Take this information of my bad experience to try to improve the quality of the service. My best regards.

We have 105633 miles on the 2006 Hyundai Tucson that failed (engine overheated) in the middle of highway when my family with two small children were traveling. No warning and it was an abrupt stop. Called 911 and emergency responders pushed the car to the side. We towed to a dealer who said head gasket is blown and only fix is to replace engine. To further diagnose, the dealer needs approval from Hyundai but, Hyundai says, they will not do further diagnosis because their warranty covers only up-to 5 year and the vehicle can fail after 5 years. They insist there has not been any manufacturer recalls but, I asked them how do they know if there is no recalls if they dont diagnose? Their response was even worse than the ordeal we have gone through. We were almost killed driving this vehicle. Never buy a Hyundai that can only last for 5 years and get killed.

I will start with I love my car, it’s a beautiful blue, fits my family well and it is a delight to drive, when it worked, but I am saddened by how my newer vehicle had a catastrophic failure with all warnings and bells that are supposed to come in play, not work and leave my young child and I sit on the side of the road on a hot day, and then get the run around between corporate and the dealership. I am an essential worker and I must get to work and get my child to and from care daily. I am being told my car is listed as a rental car, um, we bought this car from a dealer for our family car. I work at an accounting firm, this car is not a rental. It gets my little family to and from point A to point B, so someone needs to correct this paperwork error which we have been asking for. Second, I am being told that my vehicle’s warranty doesn’t move to the second owner yet. On our purchase paperwork it states in 1 place that we have the factory warranty with the purchase and in a second place it states in very large font, WARRANTY INCLUDED, the dealer will pay 100% of the labor and 100% of the parts for the balance of the factory warranty of 10 years or 100k miles. We had the vehicle towed to the dealer per what the engineer at corporate advised my husband to do. It has been a week and we are getting the run around on if anything will be fixed and if we can even get a loaner car. We work overlapping times on the other sides of the county and cannot possibly share a vehicle. Unable to find rides every day, one of us had to miss multiple days of work dealing with this. My car is a 4 year old Hyundai Tucson that is equipped to warn you if you have low tire pressure, a door is ajar, oil is low and so on and so on. Somehow, no warning at all, and very on time oil changes, my car made an odd noise going up a hill, and then it died. The engine seized. How can something like that happen on a 4 year old car, less than 100k miles and none of its warnings throwing red flags and there wasn’t any codes either. Did I mention my husband is a mechanic. This is not normal and I don’t understand why we are getting the run around between the dealer and corporate. A loaner car should have been approved immediately along with the warranty work. I want to be able to continue enjoying my car that I’m still paying for. :(

Driving a new 2019 Tuscon Elite AWD. Car is good but had a alignment/steering issue from day one. Issue was addressed after four attempts and four months, although at a Ford Dealership. No issue with vehicle or even local dealerships. Issue for me is with the parent support team in CA. After months of steering issue finally opened a case with Hyundai Corporate. Cutting to chase, the folks in corporate are rude, did zero to help or expedite addressing issue and essentially deflected any liability what-so-ever. They opened a case I thought to help me, then never followed up, returned calls, answered emails - absolutely nothing! So again decent SUV, great value, but absolutely the 100% worst national customer support line Ive ever had the dissatisfaction of working with. If you a like a good value, then Hyundai is a safe bet. If if you also like a fair and open OEM who is concerned with customer feedback with new car issues, then run as fast as you can from Hyundai based on this writers firsthand experience.

I bought a Hyundai Accent 2016 as a compact car for the city in late April 2016. The test drive was short; I did not notice any issue then. After a few weeks driving small distances every other day, I noticed that my back was getting stiff, my neck also, and I developed acute pain in the sciatic nerve. Every bump on the road made it less and less bearable. Early July, I had to drive the car on much longer distances through the city... By the third day I was crippled in bed with excruciating pain. As I was contemplating the ceiling wondering how I was going to take my dog out and feed the kids, I realized that the last time this had happened, 25 years ago, I had bought a Hyundai Excel and I had not linked the pain to the car! Instead I spent thousands of dollars at a chiropractor and on pain killers; saddened that I had a bad back at such a young age. I had no idea a seat could be so badly built; also the suspension could be so weak and of bad quality, that it could injure our backs. In between I bought a Volvo to raise a family; then a Lexus; and I had no problem even during pregnancy or after moving stuff from house to house.This time, I went online and yes, many others also experience back pain in a Hyundai. Doing yoga, bicycling and being fit, my age is not related to the problem, I told the dealer when I brought the car back. He offered 14 000 dollars in July to take my 20 000 dollars Hyundai back. He tried to sell to me a Sonata or an Elantra 2017 for an extra four thousand dollars. I refused. I simply cannot afford such a loss. Online I had found that many others also report acute back problems with these Sonata and Elantra. I contacted Hyundai Canada and they told me to try another dealership, that there was nothing they could do.I researched and ordered two orthopedic cushions and back support to help. I still have a sensitive back. It is manageable, as long as I do not do long drives. Otherwise I feel stiff and need special care and rest when I get out of the car. My yoga practice has suffered from this and I no longer contemplate becoming a yoga instructor. So please DO NOT BUY A HYUNDAI IF YOU WANT TO AVOID SUCH DAMAGE TO YOUR BACK. I will sell this car as soon as possible and will never own a Hyundai again. The second time was one too many. Now I know.

I was sold a new lemon 2010 Hyundai Elantra with a defective electrical system. If the car is not started every day, the short in the car runs the battery down. This has happened 4 times already.

I recently purchased a 2013 Hyundai Elantra and I was sold a higher model which cost me an additional $1,700 + taxes as I required the Bluetooth technology for my cell phone as I conduct work in my car. I was assured it works with all cell phone models and after purchasing the vehicle, the option does not work with my Blackberry 9900. After researching the issue, it is a known problem that Hyundai Canada is aware of. Despite contacting them and sending in a formal complaint to their customer relations department, they refuse to do anything to remedy the situation. I’m very dissatisfied and I will never recommend a Hyundai to anyone I know. I am disappointed with the fact that the product doesnt work (doesnt synch). But what is more upsetting is that they simply brush me off and refuse to find me a suitable solution. I will be forced to go purchase a new device and incur additional charges (~$700) just so I am able to use their Bluetooth technology with a phone model that their product is compatible with.

I am an owner of a Fluidic Verna CRDI. I delivered it from SS Hyundai, Mavelikkara two months before. After one month, my a/c pipe got bent and holed resulting on the complete gas drain out. Even after at the time of service, the service center was not ready to replace the a/c pipe. They were asking Rs7000/- for replacement. Also, extreme black smoke is coming from the exhaust itself. What should I do?

I recently purchased a Hyundai Elantra 2013 two weeks back. After one week, the navigation system voice stopped working and it does not detect my phone too via bluetooth. There is also some burning smell I get when I drive. I paid almost $30,000 for this car with the high rate of interest and it is a brand new car, which I purchased from the dealership. I feel cheated and hurt as it has been heavy on my pocket and I am not satisfied with the car. I would want it to be replaced with a new good model as I did not pay so much money for a faulty car with parts which were not pretested. The navigation system not working in barely 2 weeks is a big surprise to me. As a customer, I feel the service has been pathetic and I would not recommend Hyundai to my friends and anyone else.

On 6 occasions now, my Genny with less than 60,000 km on it has just died when driving. The first times, it re-started after a few minutes. The last 2 times, the tach at zero, but engine still running but car wont move. It has been with Hyundai service twice now. First time $400+ to replace sensor; 2nd time cannot find any faults and gave it back to me without doing anything. I am going to end up dead! First and last time I buy a Hyundai. BTW, my car is beautiful looking! Just runs like **.

At 61000 miles, my power steering on my 08 Elantra failed - told by dealer service the sensor had to be replaced but since sensor so embedded within steering column, the only way to fix was to replace whole column. Because car was 1k miles over warranty, Hyundai would not cover - they paid half. Fast forward to today - just 40k miles later, power steering failed again. I cant afford the cost for Hyundai service to fix again. This is also not the only repeat problem Ive had with the car. Wondering if I have a lemon or if there is a different problem causing the sensor to fail. Reported to Hyundai - they wont do anything for me since they helped with the cost last time. Dealer told me they have never heard of anything like this and they say there is nothing they can do without approval from Hyundai corporate. Guess Im stuck with a car I cant drive. Hate companies that dont stand behind their product.

Hyundai prides itself in its reliability. I have a 2011 Hyundai Sonata I purchased in March of 2010. I have had nothing but problems. Within the first year, my engine began overheating due to a faulty radiator fan. This was replaced under warranty. Less than a year later, my engine began overheating a 2nd time. The dealer refused to warranty because there were more than 10,000 miles put on the vehicle since the original fan was replaced . About three months later, the car would not start while sitting in a parking lot. This was related to a faulty brake sensor. Most recently, 6 months later, the vehicle would not start because of a failed starter requiring a tow truck. A 2011 vehicle should not have this many problems. I am extremely disappointed in Hyundai and am looking to sell it in the very near future. I travel for business, and need a reliable means of transportation. I urge possible consumers to use caution before purchasing a Hyundai vehicle.

The headliner was damaged during a replacement of the sunglass holder recall. It has never been correct since. At approx. 54k, the engine failed and Hyundai replaced with an inferior short block vs. a long block engine, the rear seal was defective and had to be replaced, the engine protector plate fell off less than two weeks later. I have never felt safe in this car and sure enough 3 days ago, after going over NO huge bumps or hitting any pot holes, I came outside and the first 1.5 inches of the wheel bearing assembly was laying on the ground by the wheel. The tow truck driver said they overtorqued something when they replaced the engine. Not only will I never purchase another Hyundai, but I will recommend no one does either. After owning a Honda Civic for 14 years and 375k, this vehicle is a driving time bomb waiting to kill you!!

Problem with 2008 Sante Fe - The fuel gauge in my vehicle has stopped registering the gasoline. I fill up vehicle and turn on engine and it registers zero fuel. Sometimes it might register 1/4 of a tank for a few minutes, then goes back to zero. The check engine light started coming on at the same time. The car was taken to Advance Auto and their register gave a number (which escapes me right now) but when we looked it up it said the fuel sensor was bad. From reading numerous complaints about the same problem, it seems the repair for this can cost anything from $300 - $700. This seems to me grossly unfair as it is obviously a defect in the equipment and should be repaired at the companys cost. Thanks for listening.

Please be super careful when leasing a Hyundai. Hyundai Finance, at the time of return of the vehicle, will most likely charge you a large (return) disposition fee, perhaps as high as $400.00. If your tires are worn (this is beyond the excess wear and tear charge of $.20 a mile), they will charge you $195.00 per tire (far greater than a Walmart retail price and even the retail price at a Hyundai dealer). So you will essentially be buying new tires for the next owner. Good luck with your new Hyundai.

I have a Hyundai Elantra 2006. The air bag light came on without a reason, and when I checked with Hyundai maintenance in Jordan, they said that we should replace the airbag computer and now its broken! It got broken without a reason! This will cost me $750! They cant reset a light or a computer?

Our 2011 Hyundai Veracruz is at the dealers now. Recalled item was handled previously and failed. However, they say they only fix once - so want us to pay $900+ to have same issue handled. Valve cover gasket allows oil to leak onto alternator, which then fails. Our car is STUCK in Hendersonville because we cant pay for the repair. On our 2011 Hyundai Veracruz: If there was a recall and it had been fixed correctly, the issue should be solved. It is not and the alternator has failed again. There seems to be a manufacturers defect and that is what should be fixed.

I own a 2013 Hyundai Sonata. I can promise you I will never own a Hyundai again. My car has been at the shop 3 1/2 months none of the recalls have been checked. The car still cuts itself off. Hyundai keeps calling and telling me that they fix the issue only for me to go test drive the car and it still Loses power. They keep telling me it’s one thing charging me an arm and a leg And the car continues to lose power. First they told me the engine needed to be cleaned charge me $350. Test drove it still losing power. Then they tell me it’s coil pack number 3 charge me $280 to remove one bolt. Needless to say that still didnt fix the issue. Then they tell me it’s coil pack number 4. Another $280. Guess what the issue still isn’t fixed. They refused to fix my car And want to charge me $910 before they release my car to me. None of the things they told me was wrong with the car fixed the issue. I’ve missed over 30 days of work because we are down to one car. Nearly $4000 between missed work and repairs that never needed to be done. Hyundai is putting me and my family at danger along with other families with their vehicle. I’m guessing until someone gets seriously hurt or dies it’s not their problem.

I should have known better. I was a career car reporter, now retired, and I had seen first-hand the quality issues with Hyundai. But reviews like those in Consumer Reports convinced me things had changed, so I purchased a new Elantra GT in Canada in 2005 with a 5-year warranty. As I was retired, the car sat in the driveway mainly and that was part of the problem. More mileage would have unveiled the problems quicker. As delivered from the dealer, a brake light was missing and the alignment was off. I had my own mechanic fix these at my cost. I also had the car rust-proofed with oil spray as Korean steel is known to rust quickly. (Did not help, door seams and hatch rusted anyway.) Engine head gasket failed within 3 months and dealer botched the repair. I complained to Hyundai Canada and the engine was taken apart a second time, repair done correctly but the engine pinged after that, meaning that the compression ratio had been altered in the repair. Mirrors froze but I fixed the controller myself with WD40. Radio died, I upgraded it. Brakes vibrated but I fixed it myself with custom rotors rather than fight the dealer. Finally, dealer went under and disappeared. A month after the warranty expired, so did my steering rack. 25,000 miles on the car in 5 years and the rack blew. My mechanic put a new one for $1,700 in and that lasted 3 months. Extensive research on the net in chat groups and I found blown racks a common problem in the model. And the replacements fail because, allegedly, they are stored outdoors in Korea and the seals dry out. I sued Hyundai in Small Claims. Did they send a lawyer? No. Did they try to settle or fix the car? No. They sent the head of the central (head office) Parts Dept. who lied under oath to the judge about my attempts to resolve the issue. I won, but got rid of the car. Trade in for a 5-year old 2005 Elantra GT with 25000 miles, new brakes, new Michelins, upgraded radio, and needing a rack? $3,000. (Paid $20,000 five years earlier). Ugh.

On two occasions during the past three months the battery in my 2011 Sonata Hybrid with 31000 miles has had to be jumpstarted by AAA. After the last incident last week I took the car to the dealer where the car was purchased and the battery was shown to be in perfect condition. I was told that if the dead battery problem occurs again, I should not jump-start the car, but have the car towed in to the dealer for diagnosis. Obviously an electrical problem exists, and towing the car to a Hyundai dealer will obviously be a problem, particularly if I am out of town on a weekend. I dont believe that I should have to bear the cost of travel to my home or hotel costs because of a problem due to a Hyundai fault. Because of this problem, I cannot risk travelling out of town. Please give me some advice to deal with my dilemma. Apart from the MPG issue which I have accepted, THIS is a SAFETY matter that requires a response.

We traded in my Hyundai Tucson for two new 2008 Sonatas in 2008. We are not happy at all with the quality of the cars. After going in 2010 for an oil change the dealer told me I needed 4 new tires. He insulted me by saying that I must drive like a maniac. We didnt trust that every time we went for an oil change or maintenance they seemed to find something else wrong.They asked us for a second chance to service our cars. So on 12/14/11 we went with hesitation for oil changes. For the past year we were taking our cars to Meineke for maintenance since they guarantee their work and are a lot cheaper. Never fail, this time they claimed I needed 2 new tires, and hubbys car needed new brakes at $1159.00. We told them to just do the oil changes.After we picked up our cars my husband’s car just broke down after 3 blocks. We called them and got it towed back to the dealer which I thought was covered, but turns out it was our expense also. They claim it was the fuel pump. We had no choice but to let them fix it or tow it somewhere else. They still got us for $750.00. We wonder if they shorted something because we werent going to let them do the brakes for $1159.00. As of today 12/26/11 we still owe 2 more years payments and are very worried what else is going to happen to these cheap quality vehicles. We have dealt with Chevrolet and Toyota and never had a problem with the quality or felt like we were being ripped off royally. Hyundai constantly sends us offers to trade in our cars and we were seriously thinking about it. Now we just wish we could give the cars back and go somewhere else. We cant believe this is happening before we even have them paid off. We wish we could use the lemon law to help us. We will tell anyone who asks not to buy a Hyundai. Buying a Hyundai is like going to the 99 cent store for cars. You get what you pay for.

Had to replace back brake every few months and one day while driving heard a noise and lost control of the car, had the car tow to the shop and was told my the back axle had come detached from the subframe due to rust and could not be repaired... Called Hyundai and they and complain about it the other day. Someone from Hyundai of America call me saying they want to buy my car back for 500.

WHY I WILL NEVER OWN ANOTHER HYUNDAI / KIA. (With sincere apologies to anyone I ever influenced into purchasing one). The primary reason I will never own another Hyundai or Kia, or recommend anyone else ever own one, is that they, in spite of their supposed great quality, are inferior products!! Please understand that I do NOT consider this the fault of the dealerships or dealership service departments with whom I have interacted; they have all been very professional, competent, and friendly. This comes down to the fact that the basic cars are junk from the factory and overall quality of the manufacturing is extremely deficient. To wit:I purchased my first Hyundai Sonata, a 2006 with a V-6 engine, in August 2006. It had ten miles on the odometer primarily because I took it for a 2 mile test drive before I bought it. I loved the ride, handling, and everything about the car. When I bought the car, fortunately I negotiated a 100,000 mile bumper-to-bumper warranty as part of the purchase. In addition, I purchased the 5-year hard-simonizing that also treated the interior fabric. I was planning on driving the car for many years and have regularly maintained it with that in mind.I very carefully broke-in the engine according to the recommendations in the owners manual driving it at a certain rpm for so many miles, etc. It now has just over 117,000 miles. Much of my driving during that time has been highway driving. I have faithfully changed the oil and filters every 5,000 miles. I flushed the engine coolant as recommended as well as had the transmission serviced as recommended. Most of this has been performed by the local Hyundai dealership or by one in Dayton when the Richmond, IN dealer from whom I originally purchased the car went out of business. I have the receipts to prove my ongoing care of the car. Each time I had the car serviced, the dealer did a multi-point inspection of the vehicle and reported all known issues to me. For the first year or so, I was very happy with the car, and recommended Hyundais to others. (As noted, for that I now apologize to them.)Following are the primary issues that I have had with my 2006 Hyundai: 20,500 miles, 11 months after purchase, left front door armrest had to be replaced because the first one cracked, making a popping noise (warranty replacement). 25,500 miles, 1 year 2 months after purchase, noted that A/C system does not seem to be putting out cold air properly, an ongoing problem that has never been resolved to my satisfaction. Dealer continues to claim that system checks out properly; air in this Sonata is not as cool or does not cool as quickly as the second Sonata described below. 25,500 miles, left front door trim backing must be replaced because it is cracked which continued to cause the popping noise described above (warranty replacement). 33,700 miles, 1 year 10 months after purchase, I complained that at times the drivers side window had a scraping noise as it went up and down. (No resolution at this time.)55,400 miles, 3+ years after purchase, both drivers side front seat switch and power mirror switch were inoperable and had to be replaced. (warranty replacement). 61,600 miles, 4 years 1 month after purchase, coil assembly on engine cylinder 1 had to be replaced (warranty replacement). 63,900 miles, 4 years 2 months after purchase, coil assembly on engine cylinders 3 and 5 had to be replaced (warranty replacement). 78,000 miles, 5 years 4 months after purchase, power steering system dampner fell apart and had to be completely replaced (warranty replacement). 82,500 miles, 5 years 8 months after purchase, A/C compressor had to be replaced. In addition, the drivers side window (complained about earlier but not repaired at that time) RF regulator had to be replaced because now not only was there a scraping noise when the window was lowered but also the window would not come back up without help. It was also determined that my headlights were noticeably dimming because the positive cable assembly needed to be replaced but that was expensive and would not be covered under warranty since it was not broken or had not caused the lights to stop working. (Warranty replacement on A/C compressor and window RF regulator; headlights continue to this day to dim noticeably when engine slows down).87,000 miles, 6 years after purchase, replaced drivers side rear door latch and actuator assembly because auto door lock stopped working (warranty replacement). 101,000 miles, 7 years after purchase, and just beyond the warranty period, the alternator had to be replaced (out of pocket expense). Headlights still dim noticeably when the engine slows down.116,500 miles, the engine temperature and interior heater started acting up in a strange way. At first I thought it was a failed engine thermostat which is kind of how it was acting. So I replaced the thermostat. (Even the dealer mechanic later agreed that is the first thing he would have replaced.) In removing the housing that contained the thermostat, one of the three bolts broke off completely just as I was beginning to put torque on the head. This is supposedly a grade-8 bolt. I doubt it! I have never had a thermostat cover bolt break off in over 50 years of driving and working on cars and I have changed a few thermostats in that time. So what should have been a 30 minute job took half-a-day to remove the broken bolt which then required removing more of the hoses than would have otherwise been needed in order to access the broken bolt. Thank goodness it broke off such that I was able to remove it with vice-grips and thus did not have to drill it out to use an EZ-Out, which would have required a lot more time.117,000 miles, the Hyundai is now at the dealer. The dealer mechanic found the reason why the heating system on my Hyundai with the V-6 engine with only 117,000 miles was acting strangely. It had two warped heads. The dealer has no explanation for the problem. The engine had to be replaced. I was unable to purchase a re-manufactured engine, much less a new engine, because Hyundai stopped manufacturing or stocking needed replacement engine parts over a year ago, thus the necessary parts to properly re-manufacture an engine, much less purchase a new engine, are no longer available. Therefore the only solutions were to replace the heads and hope that the current engine block was not damaged, or install a used engine from a salvage yard. The local Hyundai dealer (Wetzel Hyundai in Richmond, IN) has just finished installing a used engine with 78,000 miles on it, 1 year, 12,000 mile warranty. Out of pocket cost - $4,300 with a $200 coupon or it would have been $4500. If you wish to consider the above repairs routine maintenance that is your choice. I do not. I consider it poor manufacturing quality for which I never plan to own another Hyundai or Kia. If you are not convinced by the above related experiences, read on.During the first year of ownership, I loved everything about my 2006 Hyundai Sonata, so much so that I made the mistake of buying a 2007 Sonata for my wife, to replace the 1997 Plymouth Breeze with over 230,000 miles she was driving. I purchased the 2007 Sonata used. It had been owned by one of the salesmen at the dealership whose wife drove it from Richmond to Indianapolis and back each work day. She got pregnant and wanted an SUV by the time the baby arrived, so the salesman was selling the car as part of a trade-in with the dealer for whom he worked at the time. The 2007 has a 2.0 Liter 4 cylinder engine; I purchased the car with 7,275 miles on it. While I did have it hard-simonized with the additional interior protection, I did not purchase an additional warranty I just went with the standard Hyundai warranty of 60,000 miles/7 year bumper-to-bumper and 100,000 miles/10 year power train.When it was still new, everything worked fine. It now has 84,560 miles on it. Just like the 2006 Sonata above, I have had one dealer or the other perform all of the recommended maintenance on the vehicle on a timely basis. I have all of the maintenance invoices to prove it for both cars. In addition, I washed them, or had them washed, somewhat regularly. I took them through the car wash on a regular basis, particularly in the winter after a snowstorm, and always added the underbody wash as well, to wash off the road salt to some degree.Below is a listing of all the things that have gone wrong with that car one continuous stream of ridiculous failures after another due to poor manufacturing quality:24,500 miles, 2 years 2 months after purchase, power seat control switch had to be replaced because of a short in the switch (warranty replacement). 24,500 miles, 2 years 2 months after purchase the rear brake caliper on the passenger side seized, causing me to have to replace the caliper and rotor as well as brake pads on that wheel. No warranty considered normal wear and tear. 29,000 miles, 2 years 6 months after purchase, mirror switch had to be replaced because short in switch caused both mirrors to adjust intermittently (warranty replacement). 35,000 miles, 3 years after purchase, en route to North Carolina in August, the A/C stopped working. A/C compressor totally locked up and had to be replaced (Johnson Hyundai of Cary, NC treated us very well) (warranty replacement).46,600 miles, 4 years after purchase, mirror switch had to be replaced again because of a short in the switch causing the powered mirrors to be totally inoperable (warranty replacement). 68,000 miles, 5 years after purchase, door hanger handle on front passenger side broke off and had to be replaced. (Parts - $30, self-replaced). 70,700 miles, 6 years 4 months after purchase, engine oil pan rusted out and had to be replaced. This was not under warranty; considered to be routine maintenance. (In over 50 years of driving including several cars for over 200,000 miles, I have never, ever had to replace an engine oil pan before.)73,800 miles, 6 years 7 months after purchase, the transmission pan rusted out and had to be replaced. This was also not under warranty; considered to be routine maintenance. (Again I say, in over 50 years of driving, several cars for over 200,000 miles, I have never, ever had to replace a transmission oil pan before. Remember, too, that in winter I regularly run the cars through the car wash to include the underbody wash to get off the road salt and grime underneath the car.) I wrote to Hyundai corporate about the two pans rusting out; the only response I received was a email reply that essentially said, We are sorry you are unhappy with our product.In addition to the specific instances at certain dates and mileages noted above, there are other problems with the 2007 Sonata listed below for which I do not have a corresponding date or mileage but which are ongoing issues: Power mirrors continue to be problematic; no one seems to be able to fix them properly. Now out of warranty so are now essentially manual adjust set and do not touch! Seek function on the radio does not work on AM and only marginally on FM. A little annoying when traveling and attempting to find radio stations en route. Neither sun visor stays in place; currently being held up by bungee cords wrapped around the sun visors and the door hanger handles so that they do not inadvertently drop down into the drivers vision. Because of the embedded courtesy lights in the visors, dealer replacement for each one is in the hundreds of dollars. First the drivers side broke and then a few months later the passenger side malfunctioned.The powered door lock on the passengers side rear door works only intermittently not tied to weather or temperature or any such phenomenon. Half the time it works and the other half it does not. Recently, the drivers side front door has begun to act up on occasion and fails to lock. For over a year now, the cruise control set button typically requires that it be pushed several times before it will engage. I must assume that one of these days it will stop working and I will no longer have cruise control without another expensive replacement/repair.Recently, when replacing the front brake pads and rotors, one of the bolts holding the bracket that holds the caliper in position was extremely difficult to remove. It turns out the bolt was somewhat cross-threaded. Since these rotors had never been replaced until now, it means that the bolt was cross-threaded at the factory during initial installation. My guess is that I will have to soon replace the caliper on that side as it did not easily compress during the repair. I simply do not have the extra money or time needed to fix the ongoing problems, so my wife (especially) will just have to put up with the inconveniences for who knows how long.Brakes: I have had to replace brake pads, and rotors on occasion, much more frequently than I think should be the case. However, I blame that more on our intrusive government controlling our lives in order to protect us from ourselves than on Hyundai. Under the old system of asbestos brake pads, I routinely got 60,000 miles or more out of a set of brake pads (as well as a set of tires). With the Sonatas, I am lucky to get 40,000 miles usually more like 30,000 miles out of a set of brake pads. The only complaint I have with respect to Hyundai is that rotors, when needed to be replaced which also seems to be more frequent than should be the case seem to cost twice as much (from one of the local auto parts stores) than rotors for other brands of automobiles with some notable exceptions. Also, of late, I have begun to have additional incidences of the brake caliper pistons beginning to stick and freeze up meaning I will soon be replacing brake caliper assemblies.I will tell you that I emailed this letter to Hyundai Customer Care and told them that I would give them a week to respond before I sent it to everyone on my email lists and published it as widely as possible over the internet. Customer care did call me a few days later. All they could offer was a case number that indicated that this would be routed to the appropriate offices for consideration on future models. They offered no assistance regarding any of my issues with my Hyundais nor was there any hint of doing so in the future. For the life of me, I cannot figure out why they wasted my time and theirs with a phone call. Basically they called to inform me of the case number which is useless since they have no intention of doing anything. The lady who called me obviously had no authority or power to do anything. When I suggested that she put me through to the President of the company, she told me that there was no phone number for the corporate office although I was welcome to contact them by mail. According to her, not even Hyundai Customer Service has a number for the corporate offices in California. A couple of weeks later, another Customer Care Representative, Brian, called me. Again, it was a waste of both of our times. He did offer to send me some discount coupons for the needed repairs on the 2007 sun visors. I guess since that did not satisfy me and I plan to broadcast this letter as far and wide as possible, I never received any discount coupons.Once again, (as stated above with respect to the oil and transmission pans on the 2007 Hyundai) their primary response was, I am sorry you are unhappy with our product. In essence, their response is, We really dont care about our customers, we just try to make them think we do! They evidently have learned what P.T. Barnum proclaimed many years ago, There is a sucker born every minute. What he was saying is that companies like Hyundai dont need to care about customers like me because there are plenty more where I came from. I just hope you are not one of them like I was. My bottom line is DO NOT BUY A HYUNDAI!!! THE QUALITY OF THEIR PRODUCT, LIKE THEIR CORPORATE CUSTOMER SERVICE, IS PATHETIC AT BEST AND ESSENTIALLY NON-EXISTENT. LET THE BUYER BEWARE!!!Please feel free to forward this to anyone and everyone you know so they too can be forewarned before it is too late for them unless you are trying to get even with someone for what he or she did to you.

In January of this year (2017) I was on my way home from hockey when my engine failed. I was just turning onto the highway and beginning my acceleration when the engine just about stalled. I was only thankfully doing about 30 km/hr and put the vehicle into neutral and pulled over to the shoulder. I shut the engine off and got under the hood for visual inspection. Upon checking the Oil there was barely any registering on the dipstick (oil is checked during every refuel). Thankfully I carry 2 litres with me at all times. It took both of these to register on dipstick. I turned the engine back on and with no warning lights and smoother running engine, I carried on my way home keeping speeds less than 70 km/hr as the immediate lack of oil concerned me.About 5 minutes from home both engine and oil warning lights came on, and the vehicle was beginning to run rough again. Once home I again checked my oil and this time there was nothing on the dipstick. I left the vehicle in my garage until appointment at my Hyundai dealer. I do my own oil changes every 5,000 km with recommended full synthetic 5w30. The only leak I have ever found was a very small one around oil pan. The dealer inspected and concluded I require a new lower block and that without my receipts they wont honor the warranty.Having done some research online in days between failure and dealer appointment I found multiple accounts of the same failure happening, some within less than a 1,000 kms of having factory dealer oil change done. So when my service informed of no warranty coverage I asked how is that the cause of my failure and others too. Was given a shrug... So the quote for repairs was well beyond my financial means, having lost my job. The dealer had no additional options for me and left me feeling blamed and written off.Then out comes the 1.4 million vehicle recall outlining the possible failure that I experienced in January. I contacted Hyundai Customer service via email April 8, 2017, they responded with a question April 10, I replied and now all I can get is an auto-reply message. I called on April 12, and was told that my VIN falls within the date range affected and that was about it. Asked if I should contact dealer again and was told up to me. I have been without my vehicle since the failure occurred and now without any answers.

Had a check engine light on a 09 sonata with 47k miles. Also noticed gas comes out of tank when filling up. Went to dealer for checkup and advised that this part is not under warranty. Also spoke to Hyundai 800 6315151 with no help. Checked youtube, seems like a common problem with Hyundai. Bill to fix is $700. Hyundai lied again regarding warranty just like they did with gas mileage.

In June 2011, I bought a Hyundai Elantra 3-year warranty. I was excited because it is just what I wanted. However, several problems started to occur. First, the indicator switch had to be replaced within the first 2 weeks. Second, after six months, we experienced screeching noises. I took it to a local dealer on various occasions. They replaced the break calliper and brake pads etc. but the noise still persisted. My husband said it was a release bearing but they did not agree. I took it to Johannesburg and after ten days, they agreed that it was the release bearing, which they replaced just before the warranty expired. This process took over a year. Third problem was the indicator switch was faulty again and it had to be replaced again. After the warranty expired, it had a knock in the engine, which they diagnosed as a valve lifter. We paid over R4,000 to have these replaced. The day we collected the car from the garage, there was an explosion, during which, 6 cars were burnt out, fortunately, mine was in the wash bay. There still was a noise in the engine. Two weeks later, when they had a temporary workshop, they gave me a quote for a further R15,000 for replacement of Chain Guide A & B, Timing Chain, Chain Tensioner, Oil Pump etc. The even quoted for replacement of boot latch (very noisy boot) and still have to replace indicator switch.I am so disappointed. Everyone who I have been in contact with regarding the car has admitted that this should not be happening to a car that (at that stage) only had 60000 km on the clock, now R72750. None of the Elantra cars in Kimberley have similar problems. I spoke to a few of the owners personally. All I am asking for is a normal sounding car. I am embarrassed when people ask me why the car is so noisy, even my lady friends who do not have a clue anything about cars, are concerned.I am now waiting for them to repair the car and the parts have been ordered. They cannot carry out the repairs, as they are waiting for a part, which was shipped to SA and is taking forever. It was ordered weeks ago and their words are that it is taking so long because they have never needed to order a part of this nature before. My husband is a pensioner and does not drive like a maniac. He is a very careful driver.I am not a difficult person but I am so disillusioned. I love the Hyundai product and bought an Atos for my daughter years ago. She loves her car and never has any problems. To me, the Elantra we bought was a dud. The outside looks good but it is bad on the inside. I could write a book but am only focusing on the most important. We do not have the funds to buy a new car and we bought the car for R160,000 and the book value is now only R71,000. I implore you to attend to this complaint and not just ignore it. I am sure that if you were in my place you would feel the same. I have spoken to consumer services on numerous occasions but to no avail.

This complaint is in regards to the Hyundai customer service team. I have been in contact with several associates and managers, concerning a state to state transfer of my vehicles registration since November 19th, 2021. On November 19th, 2021, I contacted the team (via (800) 523-4030) to ask the best course of action for receiving, completing and returning the required documentation for this request. I was advised to mail in the documentation, to the overnight office located at the following address: 5505 N. Cumberland Ave., Ste 307 Chicago, IL 60055-4301.The package was delivered on Nov 22, 2021 at 9:48 am and signed for by an associate. After not receiving any follow up, I contacted the team again on December 9th, 2021 to confirm delivery. No confirmation was provided and I was told they would be following up with their partners in Chicago. I followed up again on December 17th and the 27th, still no answer or record of previous conversations. On the 27th I resubmitted the state to state transfer request via email/secure message. I was referred to the escalations department and have followed up 5 times since as resent the email once. Including today. There is still no record of notes from previous conversations or requests previously sent.Today I asked for a 4th submission via secured messaging, a copy of my title and for yet another email to be sent to the titles and complaints department. None of which has taken place. I am currently paying monthly for a vehicle I cannot legally operate, due to the customer service teams blatant neglect for the last 2 months. Each time I call I have to repeat this story. Enough is enough.

I am so pleased with the Hyundai Kona. It is a small SUV and I love that it fits in small spaces. The gas mileage is incredible. The same as my Honda Civic. I love putting the Kona in Sport Mode. It has a lot of get up and go!! Every where I go, I am asked about it and told that it is a good looking vehicle. I purchased a 2018 Turbo Feb 2019 and the car only had 4 miles on it. I am almost at 1 year of being a Kona owner and I would not have changed a thing.

I have had issues with the transmission not shifting properly when pressing on the accelerator. I have taken it back to the dealership several times and am always told that it is their new transmission and is normal. Finally, they said they had a reset they could do for it, this seemed to help for about a week. After this things got worse, it not only went back to the chugging with the transmission but also lost power when accelerating from a stopped position (like turning in front of oncoming traffic). I would pump the accelerator for it to finally go. I filed a claim with Hyundai, finally got a call from them and was told to take to dealership, of course they found nothing wrong, everything is working to “their” standard, and that it’s just their new transmissions. I said I had another vehicle (Not Hyundai) that has this type of transmission and it doesn’t do this, she said, Well. This is Hyundai Transmission. I am beyond Frustrated and Disappointed with Hyundai products and Customer Service! I will never buy Hyundai and will and have recommend everyone to NOT buy Hyundai!!!

Weve leased two new Hyundais in a row and 7 new Hondas leased prior to the Hyundais, with no issues. Going back to Honda or Toyota. The most recent Hyundai was a 2016 Tucson limited, the AC never worked properly from day one. Shortly after the AC came on cool air would cease. This issue is documented on the Cas Complaints website. We had 3 miserable summers in the Deep South with this lemon Tucson. Three different dealers noted the problem. One kept the car 3 days and agreed that the car had a serious AC problem, but all said unless the diagnostic computer gave an error code there is no warranty. The first Hyundai was 2016 Santa Fe, which had a well documented steering issue when highway driving. Again no Hyundai warranty help. Guess we were suckers for leasing the second Hyundai, but the warranty is utterly worthless. If you have a problem, youre screwed!

My airbag warning light comes on all the time. 3 times I took it to Roseville, Hyundai, first they said the sensor was set to high. The second time they said a screw was loose. The third time they said a wire was loose; now the light goes off and on. I contacted Hyundai customer service. All they said was my car was no longer under warranty and that I needed to bring my car in for its regular service.

Your roadside assistance is horrific.. I had a flat tire. Could not inflate with your inflate a tire. The tire was tore up because you didnt have spare. Had to call roadside. They never showed up. This was Sunday 2/22/15. I was told they could not tow me to dealership until the following day. If I would have left my car on road it would have been towed per state trooper.. Thank goodness for the kindness of the trooper in Glen Allen, VA. He took my son to merchant tire, dropped him off. His girlfriend had to stay with car and the trooper checked on her. I could not get to the car soon enough and the trooper came back and picked my son up and took him back to care. Thank you so much trooper for your care and concern for my young son and his girlfriend stuck on the side of the road. I have also been on hold for 45 minutes waiting to get thru to Hyundai roadside, no answer yet. So much for your care and concern and this will be reported to 12 news on your side... The customer service rep was very hateful when we got thru the first time, said could not tow to dealership after hours. Bla, bla, bla. Thanks Hyundai for your help. I will be trading my car for another make and model. Goodbye.

I am completely disgusted with this finance company and people need to be aware of what they are dealing with when it comes to getting a loan from HMF. I set up auto-pay so that I would ALWAYS have a timely payment on my three year loan. Paying on time is very important to me and auto-pay seem like the best solution to Hyundai getting their money on time, every month.It came down to the last payment and this payment was never auto-deducted. Unfortunately for me, I didnt realize this policy of theirs that the last payment would NOT be auto-deducted. What made this so bad is that I didnt find this out until I was 45 days late in payment and Hyundai had already reported this on my credit! I still cant get over them reporting me to the credit bureau when they could have easily communicated what they needed from me to take their last payment.I immediately called to get clarity on why they were telling me I was late in payment with this statement I received just today when they had full ACCESS to my checking account!! They told me that they have a policy built in the contract that states first and last payments are NOT auto-deductible. OK, so somewhere in the fine print is this policy when I bought the car. Being a long time Hyundai customer that is always receiving mail from them, I find it interesting that a courtesy reminder notice with the last statement isnt enclosed for people that rely on auto-pay?I just know that I dont deserve to have my credit dinged because of some nonsense they put in a contract I signed three years ago! I have never made a late payment on the car and common sense would tell you that I counted on THEM to take what was owed out of my account. Obviously, they do this to make a few dollars on interest and late fees. The consequences to an honest consumer with something like this are that they will have their credit report dinged and a fight on their hands to correct it. This is no small matter. This incident is enough to not only make me committed to NEVER buying another Hyundai, but to put the word out there to others to NOT do business with them - at least when it comes to loans. HMF is the lowest of the low. The car itself, a used 2008 Elantra, has been a pretty good car to have. Still, Hyundai lost a customer because of this. BTW... their customer service are some of the rudest people I have ever dealt with too!!! No empathy, no care. I was treated like a dumb deadbeat. Never again!

3 weeks ago, I bought my 2016 Genesis Coupe and the car salesman did not tell me that the car was going to be very low to the ground, about 3 inches. Yesterday, as I was pulling into a parking spot, the front splash shield guard under my car, got stuck by the parking stopper made out of cement and as I pull back out, the splash shield broke off at the right side. I took the car to the Hyundai dealership to get it repaired. Well, it is going to be over $1,400.00 lots of damage for a little accident that should not had happened, if they would had disclose the height of the car. Just because no one told me that the car is very low to the ground and the splash shield may get stuck and break off as you pull back.

I own a 2013 Hyundai Genesis. I am the second owner. My car have been make noise in the rear end of the vehicle. I brought it in over 3 times and the mechanics said nothing is wrong its normal. He took a ride with me to hear the noise he heard it but dont know what its from. Recently the bolt that goes thru the lid broke. They fix it but the noise continue. I brought it back they told me come back another time theyre busy now. The driveshaft fall off they dont wanna fix it and tell me warranty decline my claim because I been abusing the car. Mind you my car is still under warranty.

I had never bought anything but a Chevrolet or a Ford and I always had a full size car. The Hyundai was the first foreign car and the first small car that I have purchased. I love the way it drives and the MPG. But I did have a problem with the seat belts that the dealership refused to acknowledge and fix and the tires that came with the car were not good. It also did not come with a spare. I will never buy a car without a spare again.

I love the Tucson except the new eco engine. When it changes gears it feels like it is going to stall out but I understand this is made this way because of using less gas.

I bought a brand-new Hyundai Tucson 2014 with 83 miles. After 4 months and a torrential rain all my books in the left-rear passenger side floorboard, were soaked. I went to the Decatur Alabama dealership and they cleaned the water out. Long story short the Hyundai dealership has (1) replaced seals around the door, (2) sealed the roof railings, (3) resealed the roof railings. (4) the Hyundai Motor Corporation called in LEAK PRO guaranteed 1 yr not to leak. 11 months later after torrential rains, the back floorboard left passenger side was full of water. I have sent a certified Alabama Lemon Law letter and called BBB Auto Line asking for replacement. I know one person with the same issue with the same results. Anyone else out there? May go to arbitration. I am waiting on Hyundai to call me.

Terrible finance dept. This company can ruin your credit if you dont watch out when you trade your car in for a new one. They do not not close out old car and they ruin your credit. Even tho it is always paid on time they forgot to close old car out and they sent me to the credit bureau as bad debt actually 60 to 90 days late and I no longer have that car. They do not want to fix it. The burden is on you to fix it. This is a total disgrace that a company can ruin your credit when you have always paid on time.

This is in regards to the Sonata that we had purchased. I want to start off by stating how extremely upset I am of how the entire experience has been since day one! We were mistreated and screwed due to negligence and lack of communication between dealership and the Hyundai Finance department when processing our loan to be financed. I have never dealt with such miscommunication on a very important investment purchase. I have contacted Hyundai Dealership and Finance center for the whole month of December, January, February and now March via email, phone and mail.I have over and over explained and have provided proof of documents that included harassing statements and letters that we were not qualified and we were required to return the vehicle immediately for the entire month of December and January (totaling a number of 4 letters)! We made numerous attempts to get in contact with assigned Financial Representative who was taking care of our loan and was also instructed per letters received as the main contact person. I have copies of all logged phone calls, emails, letters and conversations that were placed regarding this issue and after all the numerous attempts to have someone help us with Hyundais error created by Hyundai. We never received any management nor representative help ever, except one original email from Kyle ** (assigned financial rep) requesting that we provide additional income statements early in December, for Brandon **.I emailed Kyle and requested further explanation of what was going on regarding our loan funding because we had received letters from him and the agency stating we were declined. And now, here he is requesting additional income? I never ever received a response back from him nor call back or help from management in Hyundai dealership as no one was communicating if we were approved or not. Putting us in a dark room and no communication from anyone, I had requested that HR from our current employers would reach out to Kyle to verify any income information he needed so that the loan would be funded. Shortly after that request, I was informed per Human Resources representative at my company that they provided Kyle with all requested documentation and verified our income upon request.They also stated that they asked for several confirmation requests that verified all documents they had provided met underwriting guidelines for the loan and they never received a confirmation or response as well. In between that time, we received additional letters stating that we were still not qualified and other letters requesting the return of the vehicle immediately. After I realized that we would not get anywhere, holidays were now ruined because of this process and caused tremendous hardship to our family as we were forced to go purchase an additional vehicle after receiving declined letters and no communication Hyundai. After the purchase of the additional vehicle I was forced to buy, the 2013 Hyundai Sonata purchased was currently located in the dealership shopping center body shop after a car accident took place in between the 30-day period the car was in our possession. But is now not in our possession.We lost money in purchasing another vehicle as we were led to believe that we did not qualify. The first statement was sent to us towards the last days of January, it was dated way after the agreed first payment of Jan 5. So I called Hyundai Finance and was told we were qualified after all! I requested to speak to a supervisor as it was explained that the loan was not funded until Jan. 5th (way past the date loan should have been funded). Management had stated that the loan had to be rebooked due to Hyundai submitting loan approval late and incorrect.I then reached out to Hyundai Dealership and was finally contacted by Kyle and told that he and the manager were unable to do anything (which was the complete opposite of what Hyundai finance stated)! I then had stated I wanted my January payment waived per Hyundais error and all the money I have now lost due to this error. I stated I was still willing to keep car and make payments but needed that to be corrected - it was so simple and I was tossed around by Kyle and told they could do anything. I then spoke to management from Hyundai Finance on Feb. 19 and was told by management after I had explained the situation that they were going to make arrangements to amend the loan current and I was told they were going to remove my phone numbers from their system to avoid future collection calls.All my phone numbers were removed except for my work phone which I had told collection rep that they need to look at notes for Feb. 19 and reference. They stated that management never inputted notes. I am fed up by now. All this lying and mistreatment for no reason has now led me to anxiety and stress health issues that have now been noticed by my primary doctor and I was prescribed medical drugs in order to be able to handle the stress this has caused my family and me. I have had to come out of pocket on fees and deductibles for the repairs of 2013 Sonata due to me now being approved for loan, therefore making me responsible. I am not happy and think that there has to be an immediate solution to the inconvenience! Our lawyers suggestion is to return as requested per written notices and void all sales transaction deal per original mailed correspondence.I have proof of all attempts I tried and several people on my end had tried to make this process flow smoothly ... but it seems to have now gotten out of hand due to the irresponsibility and miscommunication within Hyundai company. This has now affected our credit and I am forced to take this to litigation and recover from all costs of damages and stress encountered from this entire process. I am requesting that someone step up to the plate as an associate from Hyundai, if you are reading this, to show some kind of respect for the rights of the consumer. Unfortunately, we live in a world that is so cold-hearted and full of effortless people who like the easier route of not going the extra mile for the customer, when dealing with their day to day job. But who is to forget, that customer could be you a couple of days from now; another company - another service.How would you like to be treated? Will you be that different associate? I say all of this with the hope that someone at Hyundai hears me and my familys plea of financial hardship this all has caused us, including rent being behind- having to degrade myself by sharing my situation on comment online complaint forms and to emails of candidates that have just glanced on my case and tossed to the side. How fair is this? I am a customer that all Ive asked for is a simple January payment to be adjusted due to company error and now I am forced to file litigation suit. Can I please get fair treatment and advice on who can fix all this issue for good and avoid further unnecessary actions?

My Tucson 2017 had a problem with acceleration. The dealership technician inspected the car for and said there is no permanent solution for this problem. Surprisingly they charged $120 for doing nothing on a guaranteed car. And the customer service did not respond to my complaint.

Recall was done improperly. Fuel line replacement. Called cust service, was told it would taken care of, but has to go to a dealer and did so. Car was there for 15 days. Nothing done!! Even told them I will pay for repair. Still nothing. 10 days sat at dealer. Finally had to have it towed out to another facility for the repair. Hyundai motor company is a joke and I intend to see this through.

I am having problems with my Hyundai Tuscon windows. My drivers side and passenger side windows have a short in the panel and many times will not work. I took them into a 2 dealers in San Diego and they could not repair. I spoke to Scott at Hyundai motors and he is helping me with my window issue. Thank you Scott! I will update after next repair. Thank you Hyundai for listening to me.

Had a break down at 1930 hrs... Even after repeated complaints didnt get any assistance to my car Whole night... and the dealers were so rude and blunt to ask for any help...In spite of repeated calls there were no help to me. At last they wash away their hands after giving me one number... which nobody picked up. As a result there were no help from Hyundai and I had to struggle with the local dealers for help...

Starter of my 2011 Hyundai Sonata went out on August 1, 2012. I work in Oakland so I managed to get it back to Fresno. I took it to Lithia Hyundai Service department. Heath ** was the assigned service advisor. He said they will take a look and get back to me. Well, Lithia replaced the starter and said there was a recall on something regarding the starter. I picked up my car on August 3rd. While driving on August 6th, without warning, smoke started coming from hood area and shortly after a flame. I managed to pull off road to a parking lot where the car died. I immediately called AAA to tow to Lithia. While waiting, I took pictures. Service department was closed so I left in lot until morning. I returned to tell what happened. Heath said they would take a look. He called 20-30 minutes later to tell me engine has hole.Mind you, in returning my car the first time from the starter repair, I was told and given paperwork stating everything else was good. He recommended two tires, an air filter, and front brakes. He assured me everything else was okay. Now one month later, I called to find out whats going on with my car. Heath told me he wants to repair because he can make $7,000. I needed to bring him a receipt of my oil change. I have done that and my car is still sitting in service department at Lithia Hyundai. I called every week but get he hasnt heard from Hyundai yet. I asked him to call me when he does, the pictures hes sending and he didnt comply. He told me it would be done by the afternoon. I went to Lithia and my car was still sitting outside in back of shop. I went back on Saturday and it was on a lift.Heath was not in and no one else could answer my questions. I was told everybody handles their own cases. I returned that Monday and Heath told me he sent pictures and docs. I asked for copy. He refused. He just gave me pictures. I dont know whose car that was from. I have since called every week. He said he has no answer yet. I have been away from work since August 2nd. On August 24th, I lost my job of 18 years. I am not a happy camper. My car is new and has little mileage and it should not have caught fire.

Worst experience of my life. I bought a 2017 Veloster, drove it off the lot with 6 miles. Within a year I’ve had my power steering column replaced, the motor for my sunroof and my MOTOR BLEW AT 28K MILES! If you have any work done to your car, expect not to hear anything for 3 weeks and them keeping your car for 2 months! The techs there take everything as a joke, and laugh about how many problems you have with their cars. One of the techs even stated if we told you how bad they are, how would we sell them? I took my car there the month before complaining that it was driving weird, they never even test drove it and stated everything was perfect yet a month later I was left stranded on the road, yet again. Please whatever you do, stay far away from the Tampa Location and Hyundai ALL TOGETHER!!! Worse choice I ever made, I regret buying that car!!!

Hyundai is comfortable, gives a smooth ride and handles well. It has low maintenance obligations though it has high mileage. Seats are high to support knee issues. Love the heated seats and back seat temperature control. The 3rd row seating is handy for road trips with the grand kids. The sun roof was also a must for me and the grands! I got the most amenities without an exorbitant additional cost. However, it doesnt have Bluetooth or a back up camera. I also would like a steering wheel that heated up and that the 3rd row seats are raised up higher off the floor. Theyre so low that theyre only appropriate for small children. Nevertheless, its the best vehicle Ive ever owned!

I have paid all of my car payments on time for the life of the loan and when I go to make my last and final payment I see that it says past due 30 days? Statement says due date Aug 19, 2018 so I go ahead and make a payment with the representative over the phone Aug 23, 2018. She could not give me an explanation as to why it says past due when the statement says otherwise. I ask to speak to a supervisor who of course was unavailable and was told I would receive a call back. Never happened. It has not been reported to my credit bureau negatively. I am in the middle of a home loan which will now be greatly affected. It would be nice for a call back to have this rectified.

Bought this car 2nd hand from a dealer. Car had low mileage and was in great shape. Two weeks after we bought it with a 3rd party warranty, we found out we could can barely put gas in it. Also we had to get the fuel level sensors replaced because we never knew how much gas we had. We have talked to the dealership we bought it from. They said they couldnt fix anything because we bought it as is. It may take up to 30 minutes to put a half a tank in. Recently we had to take it to a different dealership because the alternator went out which was caused by a leaking valve cover which they replaced the front valve cover and the alternator at no cost. But didnt change the back valve cover which was still leaking as well. Which I would have been more than glad to pay for. Also one day after we got it out the shop now the drivers side floor board is full of water because of something leaking from the sunroof. Which there have been so many complaints about these issues. But all the consumers get stuck footing the bill.

I am trying to begin the process of making a lemon law claim on our Santa Fe. I am wondering if anybody else has had problems with the back liftgate automatically closing. We have had it repaired 3 times already, and now after taking it in 6 months ago they have still not been able to get it fixed for what would be the 4th time. I have been hit in the head numerous times, and the other day my son was trapped by the liftgate. Luckily I was there to get it off of him, because it will not stop coming down unless you pull very hard against it and he is 8 and was face down.The dealership is useless, they have been ordering the parts for 6 months. We have called repeatedly and get the same answer. Unfortunately there is not another dealer close enough for us to go to, and they also have told us we have to get it repaired at their dealership. This is a joke, and I was wondering if others have had the same issue. Just trying to get all the evidence I can to try and force a resolution. We basically do not use the back of our car anymore. Hyundai is awful.

Beware brand new vehicle tire blow out!!!! To make a long story short, I am a car enthusiast and previously a Honda, Nissan, Toyota, Mazda, and Volkswagen buyer. After hearing my co-workers speak well about the Hyundai product I decided to give it a try and went well for a few years until a couple of months ago. Just recently accompanied my in-laws to purchase their 2019 Hyundai Sante Fe Limited, shortly after a couple months ago they had a side wall blow out from the right rear tire by simply going down the road without striking any debris or objects on the road with only having 2000 miles on there new car! We were prompted to call the tire manufacture by the dealers service department to find out it was Continental Tires when owners manual stated we were suppose to have Hankook or Kumho tires? Called Continental and AND THEY STATED TIRES DO NOT HAVE ANY WARRANTY!!!! I WILL (NEVER) BUY ANY CONTINENTAL TIRES OR A HYUNDAI AGAIN! Due to the fact that manufacturers dont care about consumers safety or welfare, this tire blowout was very similar to the Firestone defective tires back in the day that caused many lives sadly. Basically if Hyundai is putting a tires on there cars that are defective and neither want to take responsibly by making it right for the consumer, frankly its not worth buying!! My In-laws sadly ended up paying for a new tire $258.00 plus install because Continental said their tires have no warranty! I just recently finishing purchasing a new Mazda, and when my in-laws are done with this Hyundai it will be their last!! FYI also you might want to have it in writing on new car tire warranty because this was a lesson learned experience with tires, reason for buying new cars is so that you dont have to be buying parts, tires, or car repair. Hopefully this will help someone in the near future. Thank you for reading.

First item was dash storage compartment that did not work, this was fixed, Chrome tailpiece rusted within 3 months, dealer ordered wrong part to repair, had to take tailpiece and muffler off of courtesy car. Door molding worn through after 3 months from just entering vehicle. (Flimsy and thin compared to my other vehicle.) Poor gas mileage. 4 cylinder is underpowered for mountain driving. Vehicle has stalled while driving on street at 30mph.

Hi All, I own a 2013 Hyundai Sonata Hybrid and theres a manufacturing issue with the engine. So I reached out to Hyundai and asked them to get it fixed. And I was told that only 65% of the total repair cost will be covered by the Hyundai and remaining 35% has to be paid by me [35% is costing me 3800$]. My question to hyundai is. If theres a manufacturing issue, then its companys responsibility to get it repaired free of cost. Why Im getting charged for it. Nobody is able to give an exact answer for this.

Had to replace both passenger and driver side axle on my 2011 Hyundai Sonata. This should not have happened. The car is only 5 years old. There must be more out there that have had to replace these. Please send your comments then and notify corporate headquarters Hyundai. Please, in order to get a recall and your money back if you have already replaced these. You can google Hyundai Sonata or Honda corporate headquarters and get a phone number or call a local Hyundai dealer, they will give it to you.

Bought I20 fluid last year in Feb and in Nov the car was damaged by the hail. The panel beater told me that Hyundai have problems manufacturing the parts. I have been waiting for them to deliver the parts. Im even ashamed of driving it with dents.

Updated on 02/25/2018: I purchased a use Hyundai Tucson at 22k miles. I owned it 1.5 years and has engine failure at 59k miles. Hyundai refused to do anything and have left me stranded making monthly payments. I have since created a Facebook group dedicated to the Hyundai Tucson Theta-II Engine Failure and have found over 200 people with the same problem and story as I do. I will never purchase another Hyundai.Original Review: Hyundai is a horrible company. I purchased my 2012 Tucson as a second owner. I had the vehicle 1.5 years before the engine failed. Because I was a second owner, Hyundai refused to help. I was 6 months out of the time warranty of 5 years or 60k miles.

My wife and I purchased an Elantra back in 2013, Due to credit issues we have high interest rate and high car payment and a term for 7 years. At the time, we were desperate and needed a car. Its been over 6 years and we have less than 18 months. We owe less than 8000 on the car. Hyundai is doing everything they can to repo the car. If its note is not paid on the day. They call and call, threatening us with repossession. They Repo the car once when it was only 20 days late, after a commitment to pay was made. The last time I called to make a commitment to pay, they were heartless and telling me to borrow the money from someone. The were not this aggressive until we paid down the vehicle.

Do not use this car dealership to buy a used car. I bought a 2005 Mercury Mountaineer. The car was used and I realized used cars have problems, but they knowingly reset the engine codes on this car to clear bad catalytic converter codes out of the car computer (there has to be laws against this). A couple days after I had purchased the car the check engine light came on. When I took it to a local dealership the dealer told me that with a reading that high the cars had to have been bad for quite some time. So the car was misrepresented to me during purchase. The car also had traction control light on and traction control not working, a problem with the accelerator (which could be the transmission I dont know yet) and a cracked windshield. The car also had 4 different kinds of tires on it, a couple had dry rot and didnt seem safe to me (consequently I replaced the tires first, they werent safe). The online listing didnt represent any of these details and neither did the dealer. I drove all the way from Dallas to Sherman to purchase the car. After spending the time to drive from Dallas to Sherman we got the sum total of about 10 words out of **. This is after he told us he would be available when we got there. Instead he worked with someone that was obviously buying a more expensive car. Dont buy a car from liars and cheats, stay away from this dealership. This dealership clearly should get out of the used car market, most new car dealerships stand behind the used cars they choose to sell on their lots and guarantee them. This dealership however does not fall into that category. You may be ok buying a new car here but I would strongly advise you to not buy a used car from them. They shouldnt be selling them. To top all of this off, they knew I was buying this car for a first time 17 year old female driver. Can you believe it, shame on them. I will fork out the money and fix what they should have. All I asked is they help cover the catalytic converter because they are at fault with this. I would have done the rest. But they refused so I am choosing to review them and let the consumer chose to use them or not based on my review. I hope you dont for your sake.

I have had nothing but problems from Hyundai since I bought my SUV in December 2017. Blue Link is a joke. BTW there is no one at Corporate Headquarters over Blue Link. Customers are subjected to whatever decisions are made concerning problems by whichever Supervisor is working that day. NO ONE ever owns the problem. NEVER give this company access to any of your bank accounts. They will charge what they please. THE WHOLE HYUNDAI CORPORATION is a joke!!! They changed policy about making one time payments WITHOUT ANY notice to the customer. I changed from electronic bills to paper bills so I can mail my payment in to them rather than pay a fee from Western Union to make a one time payment. Since they are NOT trustworthy on having access to your checking account, I will not give them the ability to access my account!!! I detest this company!!!

All I have to say is that the description provided by the sales person of this vehicle Tucson 2017 I leased is so inaccurate. He described this vehicle as good gas mileage, features, and speed. First of all he said 25mpg in city and 29mpg on highway, I travel a lot and it takes way less than that. Second of all key fob does not open the trunk even though it has a picture of the open trunk on it, I believe it is false advertisement, as it show that pic. I will read the manual and see what it say, to take further actions on this. I just dont know why would it have that pic if it will only unlock it, makes no sense for that use the unlock button. Third people are not trained well as when I called in to check if it was an electric problem the person who answer said that she checked the users manual and it was supposed to unlock it. Ask me to bring it to service to check. When I took it there, the service guy cut me off and said nope it only unlocks it and walked away, not even let me finish my question, so I had to leave, because no one will pay attention to me after they heard him saying that. Then they call me for my plates, the receptionist completely ignored me for a while, they gave me the plates and ask me if I want some one to help me put the plates. I said yes gratefully, and she page someone in service, after waiting for 30 minutes decided to leave as no one showed. This is the first time I ever review someone, so I dont know what else to put, but what I can tell you is that it is the WORSE purchase/contract I ever did. I wish I can return the car, but it will kill my credit so I have to stick with it. I hope you read this before buying/leasing a car and dont go for a Hyundai or not go to that Hudson Hyundai in NJ. I will read the manual and see what it says about the key fob, maybe it is false advertisement, and I will post it here. Dont get stocked in a car like this, it REALLY SUCKS, to live with it for three years.

Just received my 10th recall on this piece of junk. And I expect more. I was actually given a phoney long-winded dissertation of the recall by the east coast Hyundai regional representative who called me to placate me after the 9th recall. He said sometimes the robots do get it wrong. Wtf kind of response is that? Hyundai should declare this car a lemon and offer some kind of compensation to us victims of their horrendous quality control issues.

I am writing about both my Hyundai Elantra Coupe and my sons Elantra GT. My Coupe has 14,100 miles on it and the CD player wont work, the transmission slips between shifts, the Bluetooth has to be synced every time I use it. Guess you get what you pay for. My sons GT has under 40,000 miles on it and has been through two sets of tire and starting on the third, front wheel bearings have been replaced already and the rear suspension is so poorly designed it wears tires at twice the rate of the front. Both vehicles are 19 months old. I would never recommend a Hyundai to anyone.

We love the appearance of our Hyundai Sonata. However, it is covered under an oil consumption recall which the dealer will not fix. Hyundais complaint department is no help other than recommending us going to another dealer. The next dealer is further away from us. We already drive too far to the current dealer for them to do the oil consumption test. Said oil consumption test involves the dealer changing the oil early due to the oil consumption. They have guidelines that say the car must use 1 quart of oil by 1,000 miles. Our car makes it barely past 1,000 miles and then hits 2 quarts low before the oil change is due.We have been advised not to add oil or get oil changed anywhere other than the dealership. Thats what we are doing. They seem to overfill the oil each time which gets us barely past that 1,000 mile guideline. We cant trust this car for trips. We cant keep driving back and forth to the dealership for them to do nothing. We will not buy another Hyundai and we will continue to warn others of our troubles.

Very durable vehicle that lots of extra perks like electric seats, blind spot mirror, Bluetooth and back up camera. I have owned this Hyundai Tucson for a year and have not had a single problem with it.

I bought new 2011 accent. The car stalled. It would not start. I have it towed to the dealer. I was told it is not under warranty and had too much oil. Hyundai North America was very uncooperative. I am pod 4000 miles and seized engine. Thanks Hyundai for honoring your warranty. Not! See you in court. My advice to anyone is go Nissan!

I was a supportive Hyundai customer, owning a 2003 Tiburon GT and a recently purchased 2013 Veloster, until this disheartening event. My airbag light illuminated on my Tiburon, so I did a little research online and came to find that the 2003 Tiburon was recalled for this. The cause is actually the wiring within the seat belt mechanism. You can actually manipulate the light by wiggling the seat belt holder. So, I contacted Hyundai Customer Care America, spoke to a pleasant and professional attendant, and after her research, she told me that it was a recall item and it would be covered by Hyundai; and she said I should go to a dealer asap. It sounds perfect, but that was soon about to change. I went to the dealer, left the car, and was then contacted by the service department and was told that this was not covered. I told them the agent’s name, case number and campaign number, but this did not change the situation. They told me that the repair would be $293. I sent off an email shortly after to Hyundai consumer affairs and CEO of Hyundai America. I received a response back from consumer affairs with a negative result again. You would think that Hyundais foremost concern would be the safety for their customers, seeing as this was a safety issue, with a possibility of the airbag deploying. When I wrote to them, I told them how disheartened I was, and in return, they told me, in closing, thank you for being a part of their Hyundai family. How patronizing is that!

I bought an Elantra car for Hyundai Des Moines dealer, actually I bought a lemon. I bought this car because its fuel efficiency as they advertise it is 28-38 mile, but in the first day I found that its mpg is 24 and it stated drop by time and after one week it become 17.5. That is unbelievable. It is like a big SUV. I contact the company and they requested to put it in service. This is not acceptable. A new car go to service in the first two weeks. The government must protect the customer from the liar car companies and we must be able to return the car if it is not as they said. Another serious issue was its tire - it has no traction on snow. I get stuck on snow 4 times. I need to change the tires and this is unacceptable too. Could anyone guide me how to return this car?

I purchased a brand new 2010 Hyundai Accent in October 2010. Since this purchase, I have had 22 visits to Hyundai. This car has been a lemon from the start. I have all documents showing the work needed to this vehicle since its purchase. I also contacted the head office and was basically told everything is under warranty and they refused to take back this vehicle. I have since had to purchase another vehicle because this 2010 Accent continues to break down on me. I want to get rid of this car once and for all. Any help would be greatly appreciated. I can send copies of all the work orders for this vehicle. I want all the money back that I have also spent on the purchase and repairs to this car. Thank you.

I experienced the rear window molding coming off of my 2005 Hyundai Sonata about 2 years ago. We took the car to the dealership and were told the cost would be $400 per window to install new molding. This is the flimsy silver molding set at the top of the windows. Forget it. I was not about to pay that amount of money for the install. It has been sometime and my husband and myself have noticed that all 2005 Sonatas we come across in our geographical area have the rear window molding missing. I phoned Hyundai Consumer Affairs today to see what stance Hyundai would take on this issue. Sorry, your car is no longer under warranty. Hey, guess what, according to the Hyundai dealership, Earnhardt, it wasnt covered under the warranty anyways. It was cosmetic.Like some of you, I have owned several Hyundais and have recommended people to purchase the vehicle. If Hyundai will not take ownership of the poor workmanship on this year/make for this issue, I will turn on a dime. Not only will I never buy a Hyundai again, I will make sure everyone I know does not either. Hyundai has come a long way since my first Elantra in 1991 and I would hate to see them fall on their faces due to new glue, new molding, bad line employee or what have you that caused this overwhelming mistake. Please, Hyundai, own up.

Problem after problem. First I replaced starter, ok nothing major then engine replaced metal in motor then upper and lower hoses. Now a month later valve body assembly which cost 3000 to repair and did I mention still have car note 2011 Hyundai Sonata. I was loving the car until all of this.

Yesterday I put my car for service. In my car there is little bit problems like my boot is not open quite often, my GPS is freezing etc. I ask that guy to check. He told me Hyundai didnt give him money to check what is the problem. If it is not working then they will fix. I told him I bought a headache with my money. I am not happy with their attitude and expression. I will never recommend anybody to buy Hyundai. I will sell my car as well.

I had a frontal collision accident with my Hyundai i20 model 2010, which resulted in a total loss to the car. The air bag failed to open and I had severe hit in my face from the steering wheel. I complained to the Hyundai dealer in Jerusalem but they refused to check the air bag system.

I wish there is a way for me to give zero stars for the unpleasant experience I am having with Hyundai. Within 9 months approximately from the purchase ofmy Hyundai Accent 2016, the car started issuing notifications on my dashboard, with some warning signals as the disconnection of the odometer causes the display to be stuck at zero mph while I am driving, the disconnection between the gas tank, the fuel signal reads wrong, which misleads me regarding the actual amount of gas car contains, etc.In the beginning phase of these issues like 2-3 times, I visited to Hyundai dealership where the technicians did their best to assess & understand the root cause of the problem and in order to fix it. Every time the technicians serviced the car and per their knowledge, they fixed the issue permanently and in few months the issue returned, and I had to re-visit the dealership. Past 3 years with this brand-new car purchase with the hope of living hassle-free life with my car turned into an exhausting nightmare. As of today, I visited dealership 10+ times specifically to fix this issue, the dealership technicians who themselves promised and were sure that the issue was fixed, were puzzled upon my return carrying the same issue.After being assessed multiple times on presenting the problem, the technicians concluded that my car has a manufacturing issue and there is not a permanent resolution for said. I would be happy if this conclusion was given in the beginning phase when I raised a ticket for this issue, it could have saved me 3 years of mental torture with this car that I am trying to fix. When I went for purchase Hyundai welcomed me like family and now when I am suffering from the malfunctioned car they sold, Hyundai takes no responsibility!!IF ANYBODY IS READING THIS REVIEW, PLEASE CHANGE YOUR MIND AND DO NOT BUY ANY HYUNDAI CAR. Even I can save one person making the same mistake I did, it will be a success.

My experience with Hyundai has been one I wouldnt have expected from a reputable company. I was told I couldnt get any assistance with a car I purchased from them in April 2017. Three months after purchasing the car it was in the shop for a check engine issue. I took the car back to see why it was on when I had just purchased the vehicle. Since then my car has been in the shop a total of 8 times to date. I will continue to expose the misrepresentation Hyundai provides to the public on a daily basis with their commercials and other advertisement. As a consumer we all deserve to have the products we pay for to be operable and in good condition. Nelson a representative of Hyundai informed me I would not have any further resolution if I spoke with a manager because they would only listen to him in regards to my complaint directly. I feel every time someone drives a Hyundai vehicle their lives are in jeopardy due to the negligence on production. My car has been in the shop now for over two months to replace an engine that has been replaced for the second time in a year. I can assure you I will never recommend Hyundai products again to anyone. Do not purchase any Hyundai vehicles no matter what they offer you!!!

My experience with Hyundai is the worst experience with a car company I’ve ever had and I’ve been leasing different cars for 25 years. I drove my 2021 Kona (top of the line) for 3032 miles before the entire transmission failed. I guess any car company can have a lemon in the batch so the fact that this car sucked isn’t what’s horrible about this story. It’s how Hyundai & Hyundai finance is treating me during the process of trying to return the car and get compensation back that’s hideous. They threatened my credit for a car I hadn’t had in months and made me continue to pay for it for months. They made me collect & turn in all the paperwork needed to get my case settled myself instead of helping and accessing their own records (copy of lease, payment records, etc.). Their entire computer/ website interface for customers fails every month and you have to call to get your profile erased so you can build another one… Only it remembers the email you used so every month you have to come up with a new email & hope this month their system for payment & account details doesn’t fail. They are offering me almost NOTHING back ($2300) even though I paid 1500 down & payments from September 2020-March 2021 at $367/month. They don’t even understand their own processes and told me that a significant amount of the money I am owed back for the car needed to be applied for at the dealership due to “separate contracts for alarm system, clear shield, & other aspects of the car’s system... But the dealership says that’s completely wrong. Oh ya, and every 30 days the paperwork I turned in expires & takes hours of effort on my part to resubmit. Do yourself a favor and RUN from Hyundai!

I bought a new Hyundai Sonata in 2012. I bought the extended warranty due to driving 20 miles to work each day. I have had my oil changed every 3000 miles. My car started using oil after about 100,000. I took it to the dealership, and they said they would have to do oil consumption. I went through this for 3 oil changes. They said it was using oil, but not enough to hurt. The dealership said the car had to be using a quart of oil per 1000 miles in order for them to be concerned. I was not satisfied with this answer, so I called to complaint line at Hyundai with no better results. My car is now using a quart of oil every 1400 miles. It will soon be out of warranty. Very unsatisfied with Hyundai.

The vehicle provides plenty of power & significant gas mileage & is equipped with numerous features that would have been options in other vehicles of this type. I have owned a Hyundai vehicle for the last 21 years in a row & would never consider another brand. Every vehicle I have owned in that time has provided excellent gas mileage, low maintenance costs, high end standard features & the best overall value in the industry.

On Sunday the 22nd of February at 7:45 Eastern Standard time I received a phone call from legal services saying that my car needs to be picked up, and by the state of Massachusetts I had to surrender my vehicle. I am delinquent in a payment, so I figured if I cooperate and let them take my vehicle, we would be able to work things out. Today is Thursday the 26th of February and my car is still in a tow company parking lot, while these people take their sweet time on telling me whether or not Im approved for a reinstatement. The representatives are by far rude, and no assistance. I cant even explain myself without one of them saying maam, you’re going to have to wait.” These people have no record of that man calling me on Sunday, they don’t know what happened. So, to them I basically willingly gave up my car. Hyundai was one of the only dealerships that was willing on assisting me with a car, but now I feel like maybe this was the wrong dealership to do business with.

I stumbled upon this website when reading about tires, and was surprised to see virtually every car company with such horrendous reviews. Then I realized its merely a sounding board for angry people with car troubles. I just wanted to share a little about my little 2013 Elantra GT. I bought it new, have done all maintenance in my garage, have used nothing but full synthetic oil and Hyundai brand parts (filters, etc to avoid warranty issues), and in return? Its been hands down the best car Ive ever owned. Nothing has failed in the first 3 years, 40,000 miles. No car Ive ever owned has accomplished that. It rides like its brand new, no squeaks, no rattles, no nothing. Comfortable as can be, averages 32 in the city, 36 on the highway. Ive owned many compacts in my life, none have come even close to this level of ride quality. Simply put, we love the car. Its our first Hyundai, and we would buy another in a heartbeat.And basically, this is merely a message to take everything you read online with a grain of salt. Including my review. Occasionally, youre going to get a car thats awful. I had one. 2012 Impala, kept it 9 months. It went back to the garage under warranty 11 times in those 9 months. Eventually, you just have to make a judgment call. Do you keep a car thats been nothing but problems? Or do you try something else. We now own a Hyundai and a Nissan and have been thrilled with them. Will I ever buy another Chevrolet? Sure! I just got a lemon. It happens. It totally stinks, but it happens.

I walked out to my car to find that the paint had peeled off the roof above the windshield. I took my car to the dealership and they told me it was beyond the 3 year paint warranty, it was six month past the warranty. I was told the service department would contact Hyundai directly to see if they would handle re-painting and that the service department would call me in about 4 days. I waited a week and called, no one answered so I left a message. No response from the message so I called again and was put on hold and hung up on. I called a third time and was told someone would call me. After two and a half weeks I get an email asking for pictures. After a few days of no further response, I sent a reply email about the pictures and was asked if I had filed a claim with Hyundai. How would I have known to file a claim when no one has contacted me? Russell Westbrook Hyundai use to give great service. Ive leased 3 vehicles in the last 8 years, this will be my last!

This have been happening for about a week or so. When I would stop at a traffic light, my Sonata would jerk and sputter then cut off, then I would have to start it back up and put it in gear go, then I would come to another light and it would do the same thing, but none of the check engine lights ever came on. Then yesterday, I was driving and trying to pass a car. I noticed that the car would not go past 60 mph and the tech only got up 4000 rpm, so I pulled off to the side of the road where the car stopped on me. So, I started it up, but then none of the gears would work, and I noticed that one of the check engine lights came on, so while I was waiting for a tow truck, I started the car several times. Each time that I started the car, none of the gears would work and none of the check engine lights were on.

I bought a 2011 Hyundai Tucson about a year ago and was promised bells and whistles (which I knew in part werent true), but the one that appeared real was free maintenance for 3 years. To a single mom on a budget, that sounded spectacular. I even watched as the dealer and loan officer wrote down this promise multiple times, but when it came to signing my contract I did not double check to see if my free maintenance for 3 years promise had been recorded.When I called to make my regular service appointments, everything went smoothly at first. After about the third appointment, service fees started appearing and suddenly I was told by the service department that Hyundai never gives 100% free maintenance. Apparently, what was meant by my too good to be true deal was that free maintenance only means free oil changes and that is it. Everything else will cost you. Driving my Tucson is just fine, but being duped puts a sour taste in my mouth every time I step into my car. Im on the fence about buying from Hyundai again. No matter how much one tries not to get screwed over by dealers, it seems they always find another way to get you.

If you plan to lease a Hyundai, read the contract!!! I wanted to pay off the vehicle early, to purchase something other than a Hyundai and was told by the leasing company it would be an additional $400.00 to return the car in early, or on time. You would think, being that my husband works for the dealership, he would have been told this... so angry!!!

I have leased 2011 Genesis Coupe Vehicle id: **, returned car last December (2013), after I received an invoice with $400 dispossession fee. I called to dispute this charge since we couldnt remember any reference to this charge; I asked for the copy of the lease. The lease did show the fee next to the column with the total amount. However, the charge shows as the total amount rather than a separate charge.After few attempts and being on hold for long period of time, the recovery department was not willing to consider the circumstances and make an adjustment or to handle us as valued customers. Rather, they made disingenuous comments like we do not make any exceptions and no one ever receive credit for this fee was an answer I received from one of the customer service representatives. The recovery department did not show any sign of sympathy or understanding and furthermore, did not show signs of any of willingness to negotiate or to hear us out to consider the situation.I have leased 2 other cars from Infinity and we had same issue with dispossession fee. After presenting the issue with our points to the finance department they have reduced it down by more than 50%. This is an example of companies who are willing to help their customers and promote them to stay loyal to their brand willingness to compromise. And here are the points of my argument: 1. Hyundai or the dealer did not highlight the fees term, or made it noticeable at any time prior to this invoice. 2. We have returned the car with substantial lower mileage (25,419 instead of 36,000). 3. We were told by Hyundais Finance department that the fee would be waived if we leased or purchased another Hyundai vehicle. 4. We will be leasing or purchasing 2 vehicles in the near future (90 days).5. Customer satisfaction.I believe its fair to consider waiving or at least substantially reduce the fee for the compelling reasons mentioned above. Unfortunately the recovery department failed to acknowledge and handle the issue in a business manner. Thus, I am writing this letter to try and correct a problem before it changes our mind on Hyundai as car we purchase.

I turned in my Hyundai vehicle on August 25, 2011 under the Hyundai Assurance program. And on September 6, 2011, Hyundai continued drafting my account for payments even after my automobile was returned.

I encountered a snow storm on last week while driving my 2012 Hyundai Tucson. My after a couple of hours of driving, the Tucson’s power dropped and I was unable to drive the car beyond 45km, I was only able to get it into 3rd gear to get me home (which is a feature that the vehicle has). I thought it was a transmission problem. However, while getting repaired at my dealership (Meyers Hyundai) the service manager told me that the issue was: The Tucson’s AirBox was clogged with Snow and it affected the power transfer to the engine. My bill was the following (new Air filter, Plugs, and an Injection service) totaling at $583.00, by simply driving the vehicle in the snow. I have owned many cars before in the past and never had the vehicle fail due to snow. Even the Server Manager at my dealership could not believe the vehicle responded this way in the snow. WAS THIS VEHICLE TRULY BUILT FOR CANADIAN WINTER WEATHER!!! I contacted their customer relations team who responded: If the Hyundai dealership determines that the issue is not as a result of a manufacturing defect, we regret to inform you that the repair will not find coverage under your vehicles warranty coverage. Unfortunately, we regret to inform you that we cannot assist you with these repairs.

Veloster is the worst car I have owned. The car is only two years old and I have had a list of problems with the car. The water pump was replaced at 3000 miles. I have had problems with the sunroof since day one, with car as well. I have also had the fuel pump, fuel rail, catalytic converter, front hub and axle replaced as well. Now today my navigation & radio went on the car. I have made complaints to corporate Hyundai and left numerous calls with no callback. Not only do they make a poor car, their customer service is just as bad.

2012 Hyundai Elantra does not get 40 mpg: I purchased the car brand new, and now, I have 12, 000 miles on the car. I drive 38 miles each way to work everyday. I drive mostly highway miles and always set the cruise at the highway speed limit. The car promises 40 mpg highway. I have never gotten more than 36 mpg. When I contacted the dealership, they said that it will get 40 mpg after I have been driving about 1,000 miles on the car. I am now at 12,000 miles, and it does not get 40mpg. This was the only reason I chose this car, and now, I am stuck with this loan for 5 years and I am very unhappy about this issue and the lack of response from Hyundai.

Since I have had the car April 2015. I had to buy front brakes and rotors 3 weeks after the purchase for inspection. The dealer told me they dont have to replace the brakes for Pa. inspection. How can they sell a car with bad brakes. Also this car has an issue with the tire pressure sensor no matter what pressure you have. And now I am getting a fuel sensor error causing the check engine light to come on. I am scare that with the sensor for the fuel may cause issues with the fuel gauge and not knowing the amount of fuel you have such as reading 1/2 fuel and being empty. This needs to be addressed via Hyundai to repair this asap.

GC 2013 3.8 Track (Love Car cant say the same for Company) - On Saturday, April 16th, 2016 I went to Balise Hyundai to have my vehicle serviced and to address my concerns about the paint peeling on the front bumper near the hood of the car. I showed the peeling paint to the service advisor Phil ** who took pictures of my front bumper and stated that he would pass them along to the person who handles warranty claims. Phil explained that I would need to come back to Balise Hyundai during the week to have my concerns addressed. It is important to note taking time off during the week was not feasible during that time due to the structure of my current role and the responsibilities it entails.On Wednesday May 11th, 2016 I brought my vehicle to Balise Hyundai and showed the bumper to Bob ** (Service Director) who immediately began to tell me that my warranty didnt cover the damage and that it appeared as if the bumper was painted over or that something had spilled on it and therefore was not Hyundais responsibility to cover. Bob proceeded to take pictures while he instructed his co-worker Stephanie to gather some info on my vehicle. After a few minutes of both Bob and Stephanie examining my vehicle, I asked Stephanie to update me on what was being discussed. She stated that I was not under warranty for paint as my car was three years old. I told her that while my car was a 2013, I did not begin my lease until September of 2013. She then asked me about the mileage which I told her was less than 36,000 miles. Another 5 to 10 minutes of conversation with Bob yielded a plethora of biased assumptions that I found to be quite concerning. Bob ** insinuated I caused the damage to my vehicle. I left Balise Hyundai and then called Hyundai Motor America to report my warranty claim and ask questions. At that point, the integrity of Bob ** was in question and I was concerned that Bob would intentionally fail to submit the warranty claim and tell me it was not covered or submit the claim filled with biased narrative and minimal facts. I spoke with a Genesis representative named Christina (case #**) and she explained to me that she would look into it and contact Balise Hyundai to follow-up. Christina said she would call me back that day to update me however I never received a call. Later that day I was set to travel out of the country for two weeks. On Thursday, May 26th, 2016 I contacted Hyundai Motor America to follow up regarding my warranty claim. I explained that I had not heard from Bob or Stephanie about next steps.On Friday, May 27th, 2016 I received a call from Stephanie who left a voicemail stating that Hyundai wanted me to take my vehicle to the Balise repair shop to get an estimate of the damage. Upon hearing the message left by Stephanie I called her back and was unable to speak to her directly. I left a detailed voicemail inquiring about the arrangement of a specific date/time to bring the car for an estimate. Stephanie never responded to my message.On Saturday, June 4th, 2016 I brought the vehicle to Balise to get the estimate and was told that the repair shop is only open during the week. I spoke with General Manager Brian ** who told me to email him pictures of the paint concerns and that he would get an estimate for me on Monday and send me the quote. (See attached photos) On Tuesday, June 7th, 2016 Brian emailed me stating that a rep is coming today and will see if he approves the work. Estimate is $1,300. On Wednesday, June 8th, 2016 I emailed Brian back and ask him if the rep would be calling me directly to let me know the decision concerning my car. Brian emailed me back informing me that it was decided that my hood would not be covered but that the decision to repaint the bumper hadnt been made yet. On Friday, June 10th, 2016 I emailed Brian to find out how long it would be to determine if my bumper was going to be covered under warranty. He replied back confirming it would be 7 to 10 business days. On Tuesday, June 21st, 2016 I emailed Brian seeking an update on the pending situation. I received no reply.On Wednesday, June 29th, 2016 I receive a voicemail from Bob ** stating that he wanted me to return his call because Consumer Affairs wanted a factory rep to look at my vehicle. He also stated the rep would be at Balise on Thursday (the very next day). I called Bob back to arrange the time for the factory rep to see my vehicle. I explained to Bob that I worked and that he was giving me very short notice. I asked if I could schedule something for Friday or the week after and Bob told me that the Factory rep only comes once a month and that if I didnt come tomorrow (Thursday) it would be next month before another meeting could be arranged.On Thursday, June 30th, 2016 I arrived at Balise at approximately 7:30 am which was the agreed time slot. This time was chosen as it was early enough for business to be handled and ensured Id make it to work on time. The factory rep showed up after 7:30 am and while I sat in the waiting area Bob failed to inform me that the factory rep arrived. At around 7:50 am I went to find Bob to inquire about the factory rep. That is when I was informed that Loi **, Eastern Region District Parts & Service Manager was already looking at my car. When I approached Loi he informed me that he was checking to see if there was any report of an accident concerning my car. After a few minutes, Loi approached me and told me that the bumper damage was going to be covered but not the chipped paint on the hood of the car. I was then instructed to go to the Balise repair shop and schedule a date to have my car brought in for repair. I followed those instructions and spoke with the Collision Repair Manager, Tim **. We agreed to have the bumper painted on July 11th, 2016 and he told me that it would take two days.On Monday, July 11th, 2016 I brought my car to Balise repair. To my surprise, I then had to rent a car from Enterprise because Balise Hyundai stated that they didnt have any loaners. They also informed me that even if they did have loaners, it would cost me. Over the course of two days, it cost me $60 to rent the car from Enterprise. On July 13th, 2016 I returned to Balise to pick up my car but was told that it was not ready. I was then left to rent a vehicle for another day. For my inconvenience, Jim ** who works for Balise Collision Repair agreed to cover the rental cost for that day.On July 14th, 2016 I returned to Balise to pick-up my car and was astonished by what I saw. I spoke with Balise Collision Repair Appraiser, Jesse ** about the fact that the color of the bumper that was painted did not match the color of the rest of the vehicle! During my conversation with Jesse, he informed me that prior to beginning the paint job he called over to Bob ** and asked about blending the paint into the hood and the fender to prevent the noticeable color difference. He was told by Bob to only paint the bumper. Jesse explained to me that the color difference was typical with the type of paint on my car and that during most repairs to assure that the color matches the other parts of the car they blend into the other areas. (See attached photos)I havent yet heard about whether or not I will be reimbursed or receive credit towards my monthly payment. When I followed-up with Hyundai Motor Finance about my situation was I essential told sorry for your troubles. You still must pay your monthly bill and if we dont receive payment we will repo your car. It will be auctioned and all accrued expenses will be your responsibility. Moral of this story: Dont buy Hyundai as their Customer Service is horrible and they dont care about loyal customers.

Hyundai Elantra GLS - I purchased a Hyundai that nearly killed me because of its cracked fuel tank. I had severe gasoline poisoning and the damage is permanent. They had a recall on the product. I was told by Hyundai America that I needed to sue the manufacturer in Korea. I have never come across such a group of liars in my life. They did not come to the table. They tried to have the fuel tank not admissible in court and they never stopped lying. They even had the dealership I purchased the car from (Pitre) declared as not in the business of selling cars. I am now unemployed and unable to work, and the public is paying for me.