I was just recently in an accident and I was going 40 miles an hour when the accident occurred and the other lady was going around 30 mph, and at the speeds both of us were going, the airbags in my 2005 Hyundai Elantra did not deploy. How hard does a person have to be hit for the bags to deploy? I think this car is one of the cheapest made cars. I can remember when I got caught in a hell storm, the body on my car was beat up really bad. I wont do Hyundai any car again, I dont care how they look.

Hyundai is comfortable, gives a smooth ride and handles well. It has low maintenance obligations though it has high mileage. Seats are high to support knee issues. Love the heated seats and back seat temperature control. The 3rd row seating is handy for road trips with the grand kids. The sun roof was also a must for me and the grands! I got the most amenities without an exorbitant additional cost. However, it doesnt have Bluetooth or a back up camera. I also would like a steering wheel that heated up and that the 3rd row seats are raised up higher off the floor. Theyre so low that theyre only appropriate for small children. Nevertheless, its the best vehicle Ive ever owned!

Hi, I bought a used 2005 Elantra with 28 thousand miles on it in 2008. About a year later (approx. 38K mileage), the airbag light came on when a passenger was in the front seat. The dealer said it was a recall item and gave me a rental while the seat was sent off to Ca for repairs. Within a year, the airbag light was coming on again intermittently when a passenger was sitting in the front seat (mid 40K mileage). The dealer said their was nothing they could do about it without seeing the light on. So every now & then when the light was on I was sidetracked to the dealership, but the light would go out before reaching them. Finally, last year the light stayed on long enough for the dealer to see it on. Thats when I was told the light did not need to be on to report the problem, but now the warranty had expired and I would have to pay for the repair! I reminded them about telling me the light had to be on and they played dumb like they never said it. Well, after a complaint to the manager they agreed to fix it for free as a goodwill gesture. Here we are about a year later (57K miles) and the airbag light stays on most of the time now.I called Hyundai USA to see what should be done as I have lost faith in the dealership. I am afraid they will simply unplug the airbag and I would never know! Hyundai USA in Ca. said I need to take it to the dealer and pay for a car inspection before they could look into the case. What can I do about this safety issue? Do I have a legitimate case for legal action against Hyundai USA or the dealership? PS: all I want is to know that the front passenger airbag will work in the event of an accident.

2014 ix35 R/H door mirror indicator lens. The cost of these indicator lenses are over expensive compared with other makers of cars. There is no excuse for this as many are exactly the same make up and the same materials. WHY?

I am very unhappy with the broken sun visors now both on my 2006 Sonata. This is unsafe! I had a Toyota prior and no problems bringing it in for fixes and recalls. I called Planet Hyundai and was told they cant help me. This is not a part that normally breaks on any car, so this is a defect in design! Yes Hyundai, take ownership here and fix this! I will keep on complaining until you put it right!

I wrecked my Hyundai Elantra 2010 on June 10, 2015. I was driving about 30/35 mph. I hit a parked car. My car suffered passenger damage. It separate my dash inside the car on passenger. I had my 4 children with me. None of the 6 airbags in the car deployed, when they should of. I dont feel safe in my car anymore. What can I do about this? Also I seen where my car is on the list for counterfeit airbags as well.

2012 Hyundai Tucson. Bought my Hyundai late in 2012. My car has 86,000 miles on it (I commute for work) and the motor is shot. No noise. No lights. No warnings at all. I was traveling and engine light came on and thirty SECONDS later I was on the side of the road. I have had to argue through all of this with the dealer and Hyundai in order for my car to be repaired. I have (thankfully) kept all maintenance records through my mechanic. Needs new motor and there are none available because Sonatas were all recalled for the engine design issue. Same issue as the design flaw in mine but Hyundai gambled with lives and warranty that the engines wouldnt go until after warrantys were up. This has been a nightmare!!! They are telling me it is going to be 8 plus weeks before my vehicle is repaired. In the meantime the dealer has given a loaner car that is NOT comparable to my vehicle what so ever and it is the Sonata you know the one that has been recalled for motor!! Are you kidding me. Husband and I are speaking to a lawyer... Can you say CLASS ACTION LAWSUIT!!!

Very happy with my 10 year old car. Bought this Sonata brand new. 10 years later I still drive it. I have 156,000 miles on it. I change oil according to book, have replaced battery once. Bought new tires twice. Have not had any major problems. Drive great. I bought it because it had a great warranty. The only complaint I have is with Hyundai service department. They are not very good. Once I learned I could take it any mechanics as long as they use Hyundai parts. Thats the way to go.

My wife and I just purchased a 2013 Hyundai Azera in November 2013. Since then we have had numerous complaints with the vehicle in and out of the service department. Keep in mind the dealership is 90 miles one way and a rental vehicle was only offered one time to us out of the several trips we had to make. Let me start with noise up over the driver sun visor. The service department could never find and still to this day the noise can still be heard. Two of the wheels the clear coat started to come off. They did not want to replace the wheels and by stating that it was a product we must had used on them when washing the car. Needless to say I became very angry and we did receive two new wheels after the fact. The vehicle being 8 months old with 27,000 miles one of the tires are so worn and legally should not be on the road. The other three tires are worn but not worn as bad. Tires with 27,000 miles should have more tread on them. This vehicle gets serviced and tires rotated every 3,000 miles and all services have been scheduled at the dealership where we purchased the vehicle but one. The service department at the dealership is the worst we have ever had to come in contact with. You have two people telling you two different things regarding the tire tread. Alignment was good and was told we needed to contact Hankook the tire company and this was not a Hyundai problem. Hyundai is the one that contracted Hankook to put these tires on the car so I feel this is Hyundais problem. The chrome molding around the two back passenger windows is popping off. The dealership mentioned on the service print out that both moldings were loose but is only going to replace the driver side molding. I guess the passenger side molding will be another trip to the dealership before they will replace it instead of replacing them both at the same time. You can clearly see the passenger side molding loose too. Hyundai did everything in their power to sell us this vehicle with this wonderful 100,000 mile warranty but every time you have a problem you have to cause a scene and get angry before anyone wants to do anything. The tires is the biggest issue. This is a new vehicle and nothing is getting done about it. Is this how Hyundai treats their customers? I guess more complaints have to come forward or even deaths before Hyundai does anything about this major problem. If you are reading this just be aware of all the complaints listed and should reconsider purchasing a Hyundai. I wish we had done more research before we made our purchase.

I have been trying to get my title from Hyundai for 2.5 years. When you call customer service, they tell you they will send an email to titling, but have no way to directly contact them. GARBAGE. They get no feedback from titling if there is an issue, so you have no clue how to proceed. A glass hammer is more useful than their customer service, and they cannot get an answer from anyone. It is an electronic title. Someone has to have the power to push the right button. This is beyond stupid at this point. I will NEVER buy another car from this company.

I have purchased Hyundai EON car in India as company introduce it in market in the month of Nov. 2011, after two months company upgraded the model providing extra facilities and decreased rates. Question is, are we fool to give immediate response to new model by purchasing in high rates. So please upgrade our model also as otherwise we feel cheated.

Since I entered my review, I filed a complaint with the National Highway Traffic Safety Administration (NHTSA) and with corporate Hyundai. As I had mentioned, I had already discussed this at my dealership Bronco Motors. The NHTSA called me and took more information from me, but otherwise, I didnt see any action. Natasha from Hyundai corporate and I played phone tag, but she never actually spoke to me. In spite of my leaving many messages, I got a letter from her essentially saying that because I hadnt contacted them, they werent going to do much. However, the service manager (Brandon) at Bronco Motors took a very active interest in my situation and followed up. This last week, he notified me that a new software patch had been released. He helped me set up an appointment for the update, and today I took it in and had the patch applied. Now, I need to see how this turns out over different driving scenarios, but my drive back and forth to work following the patch was spectacularly better. For the first time since I got the Tucson, the transmission functions like I would expect! Just yesterday, when it was very hot, the transmission acted up horribly. Today, even though it was still hot, the transmission performed perfectly. Like I said, Ill be a little skeptical until I see how it performs in a variety of situations, but for the first time, it didnt leave me feeling like it might let me down in the middle of an intersection! If your dealer hasnt reached out to you, give them a call and see if this newly released patch is for you.

Elantra 2012. Made regular maintenance at the Agent every 5000 km. (12 times, now 55000). Went for a vacation & when I was back, suddenly no AC. Went to the agent and I was told that the AC has to be replaced all compressor, expansion valve, ... etc. I am 8 months after the warranty. The question is: if the regular maintenance doesnt protect your car from a sudden big problem (temperature here is around 49°C), why I have to do it? Either the car is junk and this is the normal lifespan, OR I was deceived by the agent just to pass the warranty and fix it CASH.

I was a Hyundai customer for almost 15 years. I really liked my 2015 Genesis and was looking to get another Hyundai potentially upon turning in my lease. The dealership I leased from called me constantly to bring my car in early and told me I could get a better lease. I went into the dealership and they had nothing to offer me for a better lease that was close to the car I had and in fact they were quoting me a $150/month more for a lesser vehicle! Even after I left the dealership without a deal the same dealership kept calling me to come in as if they didnt know that I had gone there already. Terrible service! On top of all that, I tried returning my lease after finding a better deal and service at a Mazda dealership. All the local dealerships refused to take my car in at first! Finally, after a variety of different calls I was able to get the closest dealer to take my car in. Such a ridiculous process that I would probably not lease another Hyundai again.

I paid 36,853.00 for a Sonata turbo Tech pack and came with a FOD. Chrome tailpiece rusted within in the first week. I examine carefully several time where this dusty rust came from. Why I have rust particle in top of the tailpipe every day? UMMM To repair I have to paid 400.00 dollars to the body shop to remove the bumper cover and surprise, we found metal shaving in the cavity of the bumper frames were the two bolts hold in place the uni-body and the bumper frame. We have photos and planning to reporting to BBB. Manufacturers corporation sometimes they have angry employee damaging the products to make the company look bad. The quality control department for Hyundai is completely responsible for any FOD left in a car. The dealer was notified, they dont care. I submit all the evidence to Allstate claim department. Total repair 650.00.

My vehicle has less than 5000 miles. We were leaving lunch at a restaurant about 25 miles from our home and the car developed a sound in the right front fender, well like something rubbing.and I pulled over to check. The plastic fabric that lines the underside of the right front wheel well had come loose and was dragging on the road. I called Hyundai on road service and they were going to send a car carrier and haul my car to Newnan Georgia 18 miles farther in the other direction to a Hyundai dealer. I was in a school entrance so I then pulled up and I assume the tire ran over the plastic fabric and pulled it loose. I got out and picked up the piece about 12 inches by 8 inches. I noticed the rest of the lining under the wheel well was loose and was being held by a groove in the edge of the fender. The right front fender was separated from the bumper and I was able to push the lining back inside the groove and with the palm of my I tapped on the side where the fender and bumper connected and the two pieces stayed together. I checked and a Hyundai dealer was within 12 miles of my home, I called Hyundai road recovery back and told them I could drive the vehicle to the Hyundai dealer in McDonough, Georgia. We drove to the dealer in McDonough and was told by maintenance that the vehicle was involved in a wreck. I questioned this and was then told that the one (1) mechanic to handle Hyundai vehicles said to take it to their body shop. The maintenance supervisor then indicated that the right front bumper had been hit and it looked like a vehicle in a parking lot had hit the right front fender. When I questioning this he said even a shopping cart in a shopping lot could have hit the bumper and separated the fender from the bumper. We took the vehicle to the body shop and the supervisor said the vehicle was not involved in a wreck. He looked under the right front fender and said he thought the fender separated from the right front side of the bumper after the clips that hold the fender to the bumper had snapped. The fender and the bumper showed no outward scratches or dents. He said Hyundai would not consider the separation of the fender from the bumper to be under warranty. He stated the fender clips could not be repaired and the fender could not be reattached to the bumper instead the bumper would have to be replaced as well as the underside of the wheel well. The estimate would be in excess of $1,400.00. I purchased the vehicle for its looks, warranty and its history of reliability. What else can I expect to fall apart on this vehicle? The vehicle looks like it is very cheaply made and Hyundai has cut corners in the materials used in the assembly of the vehicle. I dont feel safe in the vehicle. I made a mistake moving from Toyota to Hyundai.

Hyundai prides itself in its reliability. I have a 2011 Hyundai Sonata I purchased in March of 2010. I have had nothing but problems. Within the first year, my engine began overheating due to a faulty radiator fan. This was replaced under warranty. Less than a year later, my engine began overheating a 2nd time. The dealer refused to warranty because there were more than 10,000 miles put on the vehicle since the original fan was replaced . About three months later, the car would not start while sitting in a parking lot. This was related to a faulty brake sensor. Most recently, 6 months later, the vehicle would not start because of a failed starter requiring a tow truck. A 2011 vehicle should not have this many problems. I am extremely disappointed in Hyundai and am looking to sell it in the very near future. I travel for business, and need a reliable means of transportation. I urge possible consumers to use caution before purchasing a Hyundai vehicle.

I purchased a 2016 Hyundai Tucson in 2018. I was under the impression had a 100000 mile warranty! In June 2020 I had to take car to have 3 door latches replaced because doors would not open! On November 17, 2020 my daughter was driving my vehicle and was at my brothers house and when she was backing out car stalled. She tried to crank it but had to have help pushing back in my brothers driveway. Had the vehicle towed to my house. My uncle who is a mechanic came to my house the next day and when my husband cranked the vehicle he said the motor was gone! On November 21, 2020 I had vehicle towed to dealership because Hyundai has had issues with their motors and I wasn’t sure if that was what was wrong with mine. They did find that it was bearing rod! I’ve read numerous reviews where Hyundai has had issues with the bearing rod!! Hyundai warranty said I only had a 5 yr 60000 mile warranty because I was the second owner. I did not know I only had a 60000 mile warranty! Hyundai dealership wanted to charge 12000.00 to replace the motor! They tried to screw me over there and of course Hyundai warranty is not going to replace it on a vehicle that is only worth 12000.00 to 16000.00. This has been the worst vehicle I have ever purchased!! My mistake for being unaware of all the issues with Hyundai or I wouldn’t have purchased it then. I would never ever recommend Hyundai to anyone! Worst vehicle ever!!

We needed roadside assistance since our car stop. The person sent was in a regular car and not under any towing service company. Very unprofessional. The person who gave us a jump start did it backward three times causing our car to set off an alarm and causing a surge charge to our car. Blew a fuse and the IMP box was fried. Now no one wants to take responsibility for the wrongdoing and $520.00 later and to top it off Im a suspect in this whole ordeal since the car was towed Sunday 2:33 am to our home and not towed to the dealer until Monday morning. So much for trust in services you pay for.Im canceling my service with them and make sure that I let people know how poorly I was treated and even accused of tampering with my own car. Really WTH, why would I try to fix something I have no idea how it works especially when the moron who charges my car wrong three times told us it was the alternator that was bad? My trust in Humans right now is not very a good one. Ill trust my dog better.

Purchased a 2013 Hyundai Genesis Coupe in May 2013. It unfortunately came to my attention that despite what Hyundai labels as Americas Best Warranty, that this same warranty will not be honored for the repeat breakdown that also occurred in May 2014. The problem that is being referred to occurred for the first time this past May 2014. When the driver made a left turn on a side street, he heard a loud noise coming from under the car. Upon further inspection, the vehicle was not able to be driven and therefore a flat bed came and towed the vehicle to the closest Hyundai dealership, which was College Park. Once the car was able to be inspected it was determined that the rear differential case cover bolt broke off; (actually it completed sheared in half) which in turn caused damages to the passenger side axle, propeller shaft, shaft assy, and flange assy. After a few days of going between the dealership and the manufacturer it was determined that it would be covered under the warranty and they then arranged for a rental car and began to do the repairs. After a couple of weeks, the car was completed and it was driven without any further issues until the most recent incident, which occurred October 9. Once again, the driver was making a right hand turn coming out of his work-place parking lot. Again there was a loud noise and this time the car was left totally inoperable. Because of the mechanism of the defect the car had to again be placed on a flat bed and towed to the College Park Hyundai once again. Again there was communication between the dealership and the manufacturer, but this time it was determined that it was NOT going to be covered under the exact same warranty that covered it in May; definitely something that was hard to figure out; how a different opinion was made this time. If you compare the work order from both May and October, once again you will see that the rear differential case cover bolt broke off; (again, sheared in half). As you can imagine this then in turn caused damages to the passenger side axle, propeller shaft, shaft assy, and flange assy. The warranty is not going to be honored and base the defect on the operator error or something along the lines of the way the vehicle was being driven. I find it hard to determine how the exact same defect can be covered under the main warranty at one point and then 5 months later have the exact same problem occur and NOT be covered under warranty. In addition, if you look at the repair order from the May event, you will note along the side Limited Warranty; parts and labor warranted 12 months or 12,000 miles, whichever comes first. So this is yet another warranty that Hyundai is choosing not to honor. I find it very difficult that a company can come to two completely different conclusions on almost identical defects.When we called the consumer affairs division, unfortunately we were not met with the courteous of individuals. And I can’t even blame this on someone having a bad day as with every time that we have had to call the consumer affairs office to try and deal with this problem, we again were met with less than professionalism. After discussing this problem and going between many individuals, you have come to the conclusion that now you are willing to split the repairs 50/50; and we still have not been offered a rental car to use while all of this is figured out. With your latest decision is that after it does get fixed (under warranty or partly under warranty), what warranty (or will there be a warranty) is going to cover these repairs yet again. It is unfortunate that it has come to this. I am hoping that Hyundai would honor the warranty that claims to be the Americas Best Warranty and fix the vehicle. If Hyundai does not consider this under warranty, then what next?? How am I to know what Hyundai warranty they will honor and what warranty they won’t honor. It doesn’t seem fair or ethical that a business manufacturer can decide not to cover a warranty just by saying so. It is a shame that a letter such as this has to be written before Hyundai will consider a different conclusion and come to the realization that the bolt that was sheared in half yet again should and does consist of a defect covered by the warranty. Anyway, after all is said and done they refused to cover it under warranty and estimated repairs at over $6000 dollars. I will never buy a Hyundai ever again and have been telling everyone to run, dont walk as far away from a Hyundai purchase as possible. Whatever happen to the customer is always right. Thank God for Lemon Laws; we will let the courts figure it out.

Will try to nickel and dime you upon trade in. Very rude customer service reps especially Michelle will try to talk down to you and not divulge related information for a lease. Myself family and friends will never purchase and or lease a Hyundai in future.

My airbag in my 2004 Sonata didnt work. In the accident, I dont understand why the airbag didnt deploy, only the bag from the seat and was not even half-full. The car was totally wrecked, but not from the front at all. Somebody hit me on the front side of the car in the drivers side. I woke up in the hospital with the news that my air bag was not working. Im concerned about this. How we can do something about it?

Never buy a Hyundai!!! I bought a 2011 Hyundai Sonata 2.0T Limited and I have had nothing but regrets. Everything that could possibly go wrong, HAS! I had the famous engine failure in December 2016. It just stalled and seized on the highway and the useless Agincourt Hyundai dealership in Toronto that I took it to DID NOT EVEN PRESENT THE CASE TO HYUNDAI CANADA INITIALLY. They just asked me to bring $9,000 for an engine replacement. I had to call Hyundai Canada myself, and they also tried to void my warranty until I threatened legal action. They finally gave me a new engine and less than a week later, my driveway was an oil pool, the engine oil leak was so bad that my dipstick dried up in days!Besides the engine issue, there has been countless MIL (check engine light) illuminations: from 02 sensor to catalytic converter to issues with the gutless turbo the car has. The shocks and struts on the car are so useless too, they have been changed severally. The wheel alignment is the worst, its like it loses alignment every 3000 km! I do not drive badly, but somehow this piece of garbage always pulls to one side even after an alignment. The sunroof creaks! My backup camera chooses when its going to work, on other days it just shows me a blue screen when in reverse! The sound system is total nonsense (I have the dimension system)! I REPEAT: DO NOT BUY A HYUNDAI!!

Car has been reliable. Good fuel consumption -- diesel. Reverse never engaged smoothly. Needed to replace automatic transmission at 180,000 kms. They dont make cars like they use to – sold my Subaru at 320,000 without any of these problems.

I have a 2007 Azera. This is not my first Hyundai, but this seems to be the one I am most disappointed in. I bought the car used in 2011. The car was clean, drove great, was good on gas mileage, then the check engine light came on. I took the car on a regular basis for oil changes and maintenance and when they hooked the car up to find out why the engine light was on, they had no answer. It didnt even register that it was on. So that was perplexing. Ive learned to live with the check engine light - it goes on and off when it feels like it. Then the motor on my sunroof stopped working, it will no longer open or close all the way. About a week ago I was leaving for work and I went to get in my car and the seat was pushed all the way back, now as a woman I panicked and thought someone had been in my car, but that wasnt the case. When I finally felt safe to enter my car (there was no one hiding in my back seat),I adjusted my seat back to normal manually.I started driving down the road and the seat readjusted itself without me touching anything, once again I panicked but this time it was because I couldnt reach the pedals. I turned around came back home and switched cars with my husband because I had no idea what the problem was and I didnt want to get on the highway and not be able to reach the pedals. He drove the car to his work and not only did the seat keep adjusting itself but the steering wheel moved also. On the way home that day, he said it seemed to be fine. Now a week to the day later, today, I was leaving work to come home which is a 48 mile drive, my cars seat was all the way back again. I tried adjusting it, I shut the car off and tried to start over, NOTHING - the seat kept automatically going back. Is this safe? Should I be driving this car when I cant even reach the pedals? Im very afraid at this point that I am going to get into an accident or cause an accident. What do you suggest?

I own a 2013 Hyundai Veloster, first new car Ive ever purchased. My vehicle roof corroding due to poor manufacturing. Long story short Ive done the whole process for approval with the dealer (Ron **) and Hyundai claims the corrosion coverage is only 3/36. This is not what my owners manual says. It states 7/unlimited miles. Ive contacted Hyundai so-called customer care on now 5 different occasions. NONE of the people I have spoke with have ever contacted me back with resolution. The customer care line is a huge waste of time. No one there is capable of answering any question. They dont know their own manufacturers policy and procedures. It is appalling that Hyundai even claims them as customer care. Furthermore my 3-year-old vehicle should not have a roof that is corroding. Its super frustrating to be told that you cannot talk to anyone who can help. All I wanted was the time of day and someone to assist me with my concern. Instead I got the runaround for a month. A huge headache, super frustrated, no call back from anyone ever, and worst of all no answers. Do not buy any Hyundai product as they do not honor or even know their warranty policy. I will be heard on this concern as no one deserves to be treated like this.

I purchased Hyundai Accent that was a couple of years old and a dull gray. Used car to run back and forth to work. It ran well all in all. We have since given the car to our daughter to use to drive back and forth to college. It is small with better mileage than other vehicles have owned. Some it was a couple years old we were able to get the car at a reasonable cost. Payments were manageable at $250 per month. However, car would not accelerate on hills well. The smaller size made traveling with the family tight sometimes.

3 weeks ago, I bought my 2016 Genesis Coupe and the car salesman did not tell me that the car was going to be very low to the ground, about 3 inches. Yesterday, as I was pulling into a parking spot, the front splash shield guard under my car, got stuck by the parking stopper made out of cement and as I pull back out, the splash shield broke off at the right side. I took the car to the Hyundai dealership to get it repaired. Well, it is going to be over $1,400.00 lots of damage for a little accident that should not had happened, if they would had disclose the height of the car. Just because no one told me that the car is very low to the ground and the splash shield may get stuck and break off as you pull back.

I bought my 2013 Hyundai Elantra GT based on the reputation, look of the car and the estimated mileage. I had previously owned an all wheel drive car - the handling of which was fabulous but was unhappy with the mileage (20 city/25 highway). The Elantras estimated 27/37 mpg was worth giving up excellent handling. Initially my mileage was 23/28 with the Hyundai and so I waited a few months thinking the car needed to be broken in. Now, a year later, I am still only getting approximately 24mpg in the city and 29mpg on the highway. I complained to the service department in September and they agreed to test the mileage.Heres what happened at the test: I topped off the tank 1/4 mile from the dealer and delivered a filled-to-capacity tank. They then drove the car 40 miles and then refilled the tank with 1.089 gallons determining that my car gets 36.73 miles per gallon. Knowing that was impossible, I drove immediately to the same filling station and put an additional .615 gallons in the tank, topping it off. Obviously, their idea of topping it off and mine were very different. With the additional .615 gallons, the mileage would have been determined correctly at 23.52 which was just about what I have been getting. When I called and asked them about it, they couldnt understand my point and stood by their test. I contacted Hyundai Consumer Affairs who spoke to the dealership and determined that there was no more they could do at that point unless I wanted pay for a test at another dealership. I was unwilling to do that if the first test had already proven to MY satisfaction that the mileage I had been getting all along was all I was going to get and another dealer, when contacted, said they would just take the mileage reading from the cars gauge to determine mpg. The gauge always shows 2-3 mpg better than what I actually get and is still nowhere need their estimated 27/37. I knew Hyundai had been fined for overestimating mpg in the past and in fact have a program of reimbursement because so many people have complained about the misrepresentation of mpg so I actually thought that meant I could trust their estimated mpg because they would not want to be found lacking in that area again. However, that is clearly not the case. At this point I feel I have no recourse except to register my complaint and hope something can be done to my satisfaction.

I leased a car from Kia back in March of 2012. In the state of RI we have to pay car taxes. So every month I would make my car payment and on occasion I would pay an extra $100 for taxes. I did this for several months assuming that they would apply it towards the car taxes. Come to find out that they do not do this unless you call them every month and specifically tell them to apply it towards the taxes. So they said they would apply it towards the monthly payments. Not the case. Every month I would still receive the original bill amount with no credit applied towards it. Also, I live in RI and for some reason they were sending my bill to my mothers house is the state of California, why? I do not know because the car was only in my name. Anyways when I called the company to ask them where my extra $100 was going every month they had no idea, as it was not being applied towards my monthly payments. No one could answer where my extra money was. I spoke to several people and no one had a clue. My boyfriend works for Kia and had to ask for the assistance of a Kia representative. He looked into my account where he was finally able to find my money. Apparently it was floating around somewhere. Ok so I thought everything was over until my mother received the bill for my 2014 car taxes after I had returned the car in March of 2015. She ended up paying it for me and we thought everything was done, until I got a phone call from a collection agency stating that I had not paid my car taxes for the year of 2014. My mother was very upset because she had paid it with a check so she had to go to her bank and meet with the manager to try and retrieve a copy of the check. It took a lot of time and headache to get this. I ended up calling the Hyundai leasing company and had asked them to send me a copy of my contract and a print out of every single payment that I had made over the 3 years. I received it and upon looking over it, it clearly listed 2 payments they received in the month of March of 2015 and next to it they wrote 2014 taxes. I send a copy of this paperwork to the collection agency. I have not heard anything back from them assuming that it was finally cleared up. This company has no idea how to manage their customers accounts. If they have done this to me imagine how many people they have told that they have not received their payments and people who dont know any better have probably paid again. This company is a fraud and they have turned me off to ever lease another car again. Also, I love the Kia car but this leasing company is giving them a bad reputation because people think they are affiliated when they are not the same company. This experience has been a true nightmare and waste of time.

I am writing to bring to you attention a serious dissociation between the Hyundai customer value mantra. Starting my family and myself have been very loyal customers to Hyundai brand, group and dealerships in North America and abroad. That is why it pain me that my trust in the words of your dealers at the Miami Gardens Lehman Hyundai was abused during my September 14, 2014 purchase of a Hyundai Genesis Coupe 2013. I expressed one of the major problems during the test drive. I asked clearly about the water droplets from the back window and was told it was condensation, which I now know to be a prevalent defect in the Hyundai Genesis Coupe architecture after being told there was no leak found on September 20, after take a picture and sending to the dealer that sold me the car. Part of the deal included tinted windows which took three days and continued broken schedules. When asked about the light scratched I was told it would be taken care of which took a week of my car being left in the auto body parking lot having to be completely repainted.On the Friday when picking up the car the key were nowhere to be found where I had to use the spare. I recently went back to the dealership to speak directly with Paul, the dealer that sold me the car, and was told he was terminated from the dealership based on conduct. I am at a breaking point, I have let so many negative aspects to the sale pass because I loved the car, but the more I think of the time and pure disrespect it leaves a bad taste. I would like a processed investigation into my sale to be implemented and will be waiting for a conclusive resolution.

In June of this year (2016) I went to motor vehicle to get the necessary paperwork to register my car in my new location. I called Hyundai Motors to find out what I need to do get the title transfer. I was told to fax all my information to them including the paperwork from DMV. I faxed everything down to them in June and I was told it would be a couple of days, to get it to the mvc. As of today I still do not have my title. I have called almost everyday and Ive been hung up on. Ive talked to 4 different supervisors and gotten stone walled on every phone call. Their favorite answer is The title dept isnt available at this moment. Hyundai Motor has the worlds worst customer service and support.

I bought a 2013 Elantra about 2 years ago... One day I was simply driving down the street and my car stalled out and applied the brakes by itself and I nearly got in a wreck. I called my boyfriend (a mechanic) and he came to where I was and drove the car home to see if he could figure out what was going on. The next day I took it to Hyundai of Muskogee. The car thankfully did repeat the stalling and braking by itself for the mechanic working on the car. However they could never get the car to pull a code as I was told. They had my car for 7 days. They told me it was my tires so they put 4 new tires on this car.A few months later the car did the same thing again... stalled and applied the brakes by itself... so again I put 4 new tires on the car. Both times this happened I was only driving down the road at about 35mph. The last straw was when the car again did this with my daughter driving and cause dont her to have a wreck. (I had tried to get the car in two weeks before this occurred and was told by Hyundai they couldnt get it in right now and they did not have a loaner car) I told them what was happening and left my # for them to please call asap when they got a car in. 2 weeks later I had not heard from them and the accident happened. Not trusting Hyundai of Muskogee at this point I drove it to Hyundai of Tulsa. I drove it there the very next day without calling or making an appointment and told the manager of automotive what had happened. They provided me a car and he was told he couldnt touch the car until an investigation was done on the car.6 MONTHS LATER I finally got an email telling me basically nothing was wrong with the car and they would not do anything about it!!! Im beyond furious! As far as I know they only pulled codes on the car and the codes were sent in. No one from the investigation team even test drove the car!!! I will never deal with this company again! Horrible customer service! After all I have been through and waiting for 6 months on my car they couldnt even spell my name right on the email I received! How unprofessional! I would never recommend this car nor this company. I have been investigating and there are 1000s of complaints on this car. The company is aware and last I read there are no recalls on this car.

This car (2008 Hyundai Santa Fe) has had multiple recalls on it. Several of them major safety concerns. One of them (NHTSA #10058931) due to an engine valve leak causing oil to leak all over the alternator. (I lost all control, power, etc on Christmas Eve barely making it off the road into a parking lot, but not a space). They fixed the front valve with the recall, but now there is a second valve doing the same thing. Not part of the original recall (at least a $500 fix out of my pocket) that at this moment I will get to be responsible for.This doesnt include the previous issue with the ESC or the new BAD electrical problem that affects the stop lamp illumination (so no brake lights), the ESC and several other things (oh, and Hyundai hasnt notified me of this new recall yet, but Im definitely having the issue). It can also affect the shifter and allow your car (when on) to be taken out of park when the brake pedal isnt pressed. Ive been supremely disappointed in the timeliness of communications on recalls, the multitude of recalls and the lack of willingness to fix all problems (e.g. the gasket heads). Ive included pictures of some of the recall statements from the NHTSA, etc.

I was driving along a straight road 4 weeks ago when there was a sharp crack. A hairline crack appeared down the plastic decal of the climate control system and the audio system. When I took the car to the dealer they stated that it was a scratch and not a crack and the manufacturers have refused to repair it under the Warranty (there is a 5 year Warranty on this car). I am a 74 year old lady so there are no children in this car to cause a scratch - it is very definitely a crack, but the dealer says it is not. I feel as if I am now in limbo with this.

I have a 2010 Hyundai Entourage. I purchased this vehicle thinking it would be a reliable vehicle in July 2017. It had only 125,000 kms and was in great condition. So far I havent been exactly thrilled with reliability. But my impression changed today when I went into Hyundai dealership to order new a/c-heater control panel since my button for fan speed has broken. I was told there was one available but at a stupendous price of $900.00. I pretty gagged when they told me this. I was expecting $200.00-$300.00 which is till expensive but at least tolerable. After this experience, I will never buy another Hyundai vehicle because replacement parts are sold at a totally rip off price. $900.00 for a piece of electronic that simply controls heat and fan speeds. It doesnt even have automatic temperature control on this unit.

Bought a new Hyundai Elantra in 2002 and the transmission went out at only 80,000 miles. To fix transmission ranges from $1000 to $2500. That is more than the Blue Book value of the car! Hyundais are JUNK! Get a TOYOTA or a HONDA instead.

VIN # **. We recently returned a leased 2016 Tucson, the lease was for 3 years. A letter from Hyundai, dated 13 June 2019, stated that we owed over $1100 on this Tucson. The main cause of this costs is apparently a very small, about a 1 inch “star” chip in the left headlight area. To most people the car looked almost new. If this charge stands you have a VERY dissatisfied customer. Before this outlandish charge you had a very satisfied customer.

I am not going to give my full name via an email message due to security reasons. I will note, however, that when I sent messages to finance online, both my name and my account number where showing as if attached to the email and I repeatedly received what appeared to be canned responses asking me to give my full name, via my email. I find this unsettling - as if finance is deliberately delaying or avoiding addressing issues and/or questions from its customers that take their time to write them. I further question the point of sending finance emails... It is neither helpful or gives me any confidence that my needs are being addressed expeditiously or that I am cared for as a customer that pays on time and cares about ones credit.Last month, I not only wrote finance multiple times, but I also went to the dealership and spoke to the finance department. The department kindly explained to me what their limitations are with regards to what my concerns were at that time (Hyundai received three payments in January via Wells Fargo and I wanted my account reimbursed for the overpayment) and I ended up having to sit in someones office, just to call finance outside of the state to try to resolve the issue. Given Wells Fargos recent debacle, I dont know who is at fault but I made every effort to make sure that finance received its correct payment up to and including an attempt to pay in - person and in cash.All that I asked yesterday (literally two weeks after supposedly getting the initial problem resolved) is that finance justifies a $47.67 request for payment this month included with my monthly car payment (which also increased) so that I can determine what to do. Finance wrote me back. They obviously have my email information. They referred to me by my first name and know my account number. My account information was attached to my email. I do not understand why I am having such a difficult time paying finance my correct auto payment since the new year. I had a Hyundai for over 10 years prior to the one I lease now and it was paid off before I got rear-ended and ended up having to lease another one.I never had any issues at all period with my payments or with the previous (paid off) vehicle and now, all of a sudden, after the new year I find myself with a car that I have to keep bringing in for the same repair and issues with making a simple car payment. I am frustrated and think it is ridiculous that I have to jump through so many hoops just to make a simple, correct auto payment. I also find it insulting. I do not understand what the problem actually is - Is it the online system? Is it that finance does not permit the dealership where customers purchase their vehicle to discuss or have access to information once the vehicle drives off the lot? Is it Wells Fargo? I dont know. But I do know that when I triple paid in January and then walked in to finance to pay in cash, I could not do it.And, after repeated efforts to resolve the whole debacle, finance has the audacity to ask me to pay more and has not justified why. This is not the way to handle a long time customer that pays on time. This is the first time I have ever leased a vehicle and this experience is ruining my enjoyment of being a Hyundai car driver and owner. Why would I want to give my full name in an email? Any person with an ounce of common sense would not do that in a Gmail.

Problem with 2008 Sante Fe - The fuel gauge in my vehicle has stopped registering the gasoline. I fill up vehicle and turn on engine and it registers zero fuel. Sometimes it might register 1/4 of a tank for a few minutes, then goes back to zero. The check engine light started coming on at the same time. The car was taken to Advance Auto and their register gave a number (which escapes me right now) but when we looked it up it said the fuel sensor was bad. From reading numerous complaints about the same problem, it seems the repair for this can cost anything from $300 - $700. This seems to me grossly unfair as it is obviously a defect in the equipment and should be repaired at the companys cost. Thanks for listening.

I bought a Hyundai I20 from Hyundai Culemborg - Cape Town. I took delivery on 30 July 2011.There was a noise coming from the steering and I informed the dealer.The noise got worse as I drove the vehicle.I was told to take my car to another dealer and they told me to take it back to Culemborg to sort out. I was then told to book my car into Milnerton, Cape town, which was inconvenient for me.Something was only done when I took my car into the dealer on Saturday, 10 September and asked for the manager.Eventually, my car was collected on 14 September. I was told it would take a day to sort out.I was then called on 10 September to say the part will only be arriving on 26 September and I would get my car by the 26 or 27 of September.I was offered a replacement car to use in the meantime, but an automatic was delivered. I do not drive automatic so I asked for a replacement which was brought to me.The two left hand doors dont line up either.Surely, a new car should not have these problems.These cars should be checked before arriving at the dealers, and clearly, this vehicle has not been checked correctly.I am paying a lot of money for a new car, which does not seem new. A new car should not need to have a part replaced! I am very dissatisfied with the entire experience of buying a new car at Hyundai. I requested a new car and was told I would not get one.I will be taking this matter further.

Hyundai is a good vehicle, great value for the price. I am not a car enthusiast, just want basic functions, ease of use and some comfort. Reliability is number one. I need a vehicle that is easy to get in and out of, perfect for my height, 5ft 7in. Must have ample usable storage, as I am a DIY. Average mpg 34. Freeway average 38 to 40 mpg driving conservatively. I choose Hyundai because I felt that I was getting an okay deal at the local Hyundai dealer, and I wanted to pay cash, limited my choices. Compared to Mazda, Honda, Toyota, Kia, Ford, Hyundai was the best deal for me. However, after three years of ownership, car interior dash and door, plastic rattling everywhere. Irritating, as I dont us radio often, thus noises all the time. Upholstery is itchy and irritating on bare legs.

I am so pleased with the Hyundai Kona. It is a small SUV and I love that it fits in small spaces. The gas mileage is incredible. The same as my Honda Civic. I love putting the Kona in Sport Mode. It has a lot of get up and go!! Every where I go, I am asked about it and told that it is a good looking vehicle. I purchased a 2018 Turbo Feb 2019 and the car only had 4 miles on it. I am almost at 1 year of being a Kona owner and I would not have changed a thing.

Their cars will leave you on the side of the road one day with no help. If they promise something get it in writing. If they recall something it will go to banks mailbox not yours so you have to check recalls yourself. They tell you when you buy a vehicle they if they need to fix it they will give you a loaner vehicle when its broke down. No loaner is given with extended warranty. They find a way to avoid it. They say they reimburse you for rental vehicles. They dont even have a department that reimburses you. Get everything in writing. I can tell you right now every 5k miles alignment was off. My shocks struts only lasted 20k. Replaced 3 times now. Tires wearing wrong since owned. The vehicle dealer alignment doesnt fix it unless you get alignment every 2 oil changes. Air intake funnel before the filter isnt really attached. Just sits there in front of snorkel transmission.Shifts rough when its cold. Their tint they offer always bubbles. The air conditioning smells like mildew shortly after you drive off the lot and every 5k miles after they fix it. Not sure how they fix it but comes right back. The gas mileage they state only lasts 10k miles. After that its about 5 to 10 less even with recommended tire inflation. The paint is horrible. Chips and flakes at 30k. Wiper blades need replacing. Right when you buy the vehicle motors are noisy of the lot and only get worse. The hybrid battery needs replacing at 60k and depending on how often you drive it voids your warranty and if you dont keep more than 30 miles of gas in your car at all times it voids warranty.The first day I drove off the lot my back passenger door lock started buzzing really loud every time I went from park to drive or lock the doors and they had to order the part. Took 2 weeks to get it fixed from day I took it in. Inside cabin is super noisy of outside traffic noise and tires when getting up to freeway speeds. I should have took a test drive on freeway because that would have been a deal breaker. Thats about it. Cant wait to get out of this vehicle. 5 recalls in the first year feel like this car is always at the dealership service department.

Worst ever service: 1) Got the delivery late by couple months. 2) No one ever picks up the phone at the dealership. 3) They force you to do the insurance from the dealership.4) The insurance claim process takes too long (15 days for a minor scratch).

Purchased a 2014 Hyundai Equus with 71 miles on odometer and Hyundai Motor America said I not entitled to 10 year/100,000 powertrain warranty as a second owner. Car purchased on Aug 1, 2015, and although manual provides for mandatory arbitration through Auto Line at BBB, I have been systematically denied an opportunity to argue my warranty rights. It has now been 11 months and despite countless calls to customer care office and a detailed letter to new CEO of Hyundai, he has not responded at all! Never! The manager at customer care, known only as Steve, said my case warranted an exception and he would send all my paperwork to legal dept. of Hyundai in California. Said in February, 2016 a decision would be prompt. After following up several times due to no response, Steve has settled upon a course of action to not speak to me or share legal departments evaluation. Nobody should buy a Hyundai and probably a Kia for reasons that an honest dispute will not even be considered and Hyundai refuses to authorize the Better Business Bureau to arbitrate a warranty matter it believes it has no jurisdiction over. The BBB representative said “Just ask Hyundai to approve.” and Susanne said she would not. And Dave Duchowski, the CEO refused to intercede or reply to my fully particularized letter dated March 10, 2016. My intention is to publish a series of editorials nationally and to pursue a criminal complaint with Brian Frosh, the Attorney General for Maryland.

I purchased a Hyundai Elantra Turbo back in September 2017. I have just recently been diagnosed with stage III colon cancer and have not worked for over a month and not sure when I will be getting back to work. I called the finance company for Hyundai and ask them if I could delay a few payments and add them onto the end of my lease. Their response was that there was nothing that they could do for me. I’m very disappointed! Upset! The way I feel right now if I could turn in my car and lease from another company that would have a little more compassion I would do it in a heartbeat! I will never buy another Hyundai based on this experience.

HYUNDAI IS THE WORST WORST WORST! I HAVE BEEN TRYING TO TALK TO SOMEONE IN CORPORATE FOR OVER TWO WEEKS. Everyone in my family owns a Hyundai. My son has a 2012 Sonata that started burning oil. He brought it to Star Hyundai who fixed the problem but actually made things worse. He then brought the car to Plaza Auto Mall where he purchased the car and was told he needed a new engine due to what Star Hyundai did. The warranty claim was denied because they said he never had an oil change. He then produced 8 receipts showing all the oil changes he indeed did have and still they declined the warranty work. He was told that we had NO RIGHT to know why it was denied. On Feb 16TH I spoke to a MS. ** who said she would get back to me within 48 hrs to find out why it was denied. It is now March 5th and still no call back. Today I called corporate and theOPERATOR would not let me tell her what the problem was. When I tried to speak she said SHUT THE ** UP then she hung up. I called back repeatedly and every time she hung up. I have traded in my car and will be buying a Subaru. My son unfortunately was so desperate he traded in his car at Plaza Auto Mall and leased a new Sonata - which we all regret.

Dont get me wrong, Ive had my Hyundai Sonata for 3 years now and Ive been a loyal customer, having a Sonata for 3 more years prior to that (6 years total). With the end of my lease, I drove my car up to the dealership I had got it from and they refused to take it, saying that they didnt have anymore space in their lot. They referred me to a different dealership who I then called and told me that they only take cars back that have been leased from them originally. They told me that my original dealership should be obligated to take it back. So we called my original dealership again and they again said they could not take it because of space issues. We then proceeded to call the headquarters, boggled at how Hyundai wouldnt take in their own vehicle... What are we supposed to do? We cant keep it cause its illegal, but no one wants to take it? Im baffled.Then I proceeded to call customer service to talk about my lease end deals and the woman was completely rude for no reason whatsoever. I was not notified of a payment that hadnt gone through and could not make debut payments because you cant do so online (which is so archaic that your only online option is to pay by check). As a once loyal customer of Hyundai, I dont think Ill ever return to this unprofessional mess.

Worst vehicle ever!!! The engine seized at 90,000 miles without warning. Now at 92,000 miles the steering column is shot. My mechanic found that the steering coupling among other components were basically shredded. He replaced the column and brought it to Hyundai of Metairie to have the electronic steering reprogrammed. The Hyundai service dept. will not do it. They want to replace the column again. They say the car isnt drivable. It was driven to them.

In the 9 months since I purchased my 2011 Hyundai Genesis, the navigation screen has frozen numerous times. The dealer has replaced the original unit with 3 other navigation units and did a software update on one of the replacement units. The last replacement unit was DOA (dead on arrival). I have spoken with the service manager at the dealer numerous times. I have taken the car back to the dealer too many times. I have written the corporate offices twice, and spoken to the regional manager several times. It has been more than 4 weeks since I spoke with the Hyundai regional manager and nobody has contacted me since.

Ever since I bought this car three years ago, I have had nothing but problems. When I turn the steering wheel left or right, in both drive and reverse, it car sounds like you are going up a roller coaster. It clicks so loud! I have replaced tie rods, CV joints, and anything else that was the cause for the clicking over the last 3 years and the car still makes this noise. No one can seem to figure that issue out. In three years, I have replaced the tires 4 times, the brakes 7 times, multiple studs and bolts, and the rotors three times. Its like the car eats anything tire & brake related! Last year I began experiencing what could only be described as the car losing power right in the middle of driving.Also when I would turn the car on, it was so incredibly loud that I thought it was going to fly away or explode. While driving it would jerk so hard to where I thought I was going to break down. It would get stuck staying around 3000 rpm and wouldnt shift past that so going faster than 50 was hard and scary because it felt like the car was going to shut down and sounded like it was going to overheat or blow up. This was brought to the attention of Laurel Hyundai and I was informed that an engine recall was opened on my vehicle, but nothing could be done until the car actually stalled out, caught on fire, the check engine light stayed on, or began showing the required symptoms of engine failure under the recall qualifications.On May 7th of this year, I was driving up hill going approximately 40 mph on a very busy road. I was approaching a stop light and when I went to start slowing down, every light on the dashboard lit up, the car stalled, I couldnt turn the steering wheel, and I couldnt stop the vehicle! The brakes wouldnt even work! I started rolling down the hill backwards and applied my emergency brake. Since my foot was still on the brake, I was able to put the car in park after it stopped rolling backwards and I turned the car off. I tried turning the car on three times and it wouldnt turn over. I tried the fourth time and the car turned on, but the oil lamp light was blinking and the check engine light was illuminated.Mind you I had my 7 year old twin daughters in the car with me when this happened! I immediately drove it to Laurel Hyundai. I was told the car would need to be tested for some sort of noise and if it failed that the engine would need replaced under the engine recall. It did fail the test and I was told that it could be two weeks or two months before they would get the new engine in and I would get my car back. I was given a rental car that got 12 mpg and cost $72 dollars to fill up each week. I did not get my car back until May 31. I only drove it from the dealership back to my house, which is less than 2 miles away. I parked the car and did not drive it again until the next morning when went to get gas. When I started backing out of my driveway, I noticed a giant puddle of oil.I also noticed that when I would apply the brakes, the brake pedal would make a noise, almost like a rubbing click, like there was air in the brake line. Not only could you hear the noise outside of the car, but you could feel it in the brake pedal. Less than 18 hours after getting my car back I had to immediately take it back to the dealership. On my way there the car started making a very loud clanking noise. I parked the car and 3 salesman, the lot manager, and another customer heard and confirmed the clanking noise and the oil leak. It was suggested that it sounded like a heat shield or even a tool being left somewhere in the engine when it was replaced. Because it was Saturday the service department was closed.I was told that I would need to just come back on Monday when the service department opened. The lot manager told me that it wasnt safe to drive the vehicle with it leaking that amount of oil because it could catch on fire. I also did not want to drive the vehicle until Monday because I did not want to make the clanking noise any worse! The lot manager did help me out and provided me with another rental to drive. I asked if the rental could be something more efficient on gas because I just filled up the last rental car that I had the day before, which cost me $74 dollars, and just put $40 in gas in my car and I was not going to fill up a third car. He obliged and gave me one of their vehicles from the lot as a rental.I was contacted on Monday and told that it was leaking oil and it would be fixed and that the noise was from bad front brakes. I just had brand new brakes and tires put on the car in January of this year so I did not believe that, but like I mentioned before, the car literally destroys tires and brakes beyond anything that can be considered normal wear and tear. I was given my car back the next day and sent on my way. On June 24th I had to take the car back because it was still leaking oil!! They fixed the leak for a second time and I was given my car back the same day and told again that the noise was from bad front brakes. A few weeks later, the check engine light came on.I immediately drove the vehicle to the dealership and I was told that the diagnostic test said it was just a loose gas cap and the light was cleared and I was sent on my way. I was a little unsure about this but I had just gotten gas the day before and was told the new computer update made this sort of issue very sensitive to the car and easy to pick up. I had the brakes and rotors replaced on the front of the car since I was told they were bad and the cause of the noise, and yet the vehicle still continues to make the clanking noise. The only issue that was fixed from changing the brakes is that there no longer is the noise coming from the brake pedal and under the car when I apply the brake pedal.On September 17, the car began driving the way it was prior to the engine replacement; trouble shifting, making the loud noise when I turn it on, lacks power when it reaches around 3000 rpm, all those same, nice engine failure symptoms. On Friday evening, September 20, the check engine light came back on and is still on. I know it cant be a loose gas cap because I havent put gas in the car since September 13. I tried to call the dealership on Saturday the 21st and no one answered so I left a message for the lot manager to please return my call. I am so highly frustrated and seriously concerned about mine and my childrens safety while driving this vehicle! Not to mention, Im very wary on taking the car back to this service department.This vehicle has had nothing but issues and 7 recalls on the vehicle, the most important being the engine which I dont even feel like was replaced. Terrible vehicle and service. I will never buy another Hyundai again. Also, Ive tried filing a second complaint with Hyundais Corporate office and the website tells me that my VIN cant be identified or is invalid even though I am typing in the correct VIN and have no issues looking the car up by the VIN on any other website. Therefore, I cant file a complaint with them until Monday during normal business hours via telephone.

I have a 2017 Hyundai Tucson that I purchased brand new, had about 15 miles on it when I drove it off the lot. It was ok for the first almost 4 years I had it. This year in March my car got towed into Hyundai on Industrial Hwy, East York PA because it wouldnt DRIVE with my children in the car. My oil light was on, my fiancé is very, very good at keeping up with oil changes and checking this POS car. For the last year it had been leaking oil. It was never a lot but no car should ever leak oil. So Hyundai calls and tells me that my 4 year old car needs a new engine and that I have to prove where I got my oil changes because it was under warranty still (THANK GOD). So we did all of that and got a new engine in and didnt get my car back until July 2021. Ok so its now November 11, 2021 (FOUR months later) and my car is leaking oil not a little but a lot of oil and its not driving right. SO PLEASE PLEASE save yourself the ** and never ever ever buy a Hyundai. These cars should be taken off the market!!!!

Under dealer Hyundai warranty...had to be replaced. They did not pay.... Still havent gotten money for repair or car rental....PLEASE STAY away from hyundai cars.... They arent customer reliable... Dont.

I like Hyundai alright, but feel like its only a middle of the road car. Little things have broken such as door sensors and windshield wiper motor that were trouble to fix, but didnt break the bank.

This is my second winter with the Sonata. Whenever I put the heat or defroster on, I begin to choke and cough. There is something coming from the vents that is poisoning me. This also happens when the car is hot in the summer and I put the air conditioning on. Hyundai says it is my imagination. I think there is something in the duct work outgassing. Im about ready to go the CPSC. Other issues are the cheap tires, front cowling that is too low to part at most curbs and bumpers. BUT THE CHOKING IS GOING TO KILL ME. HYUNDAI ARE YOU OUT THERE???

I love the Tucson except the new eco engine. When it changes gears it feels like it is going to stall out but I understand this is made this way because of using less gas.

Sad and Disappointed, Hyundai Customer support sucks. Have been writing to them for over 2 months. Zero product knowledge. Customer service guys call back and talk to me asking, What car you want to buy? They look at the car for First time. I doubt they even work for Hyundai. I know more about Hyundai than these guys and have been driving Hyundai for 17 years, no more! Trading in for new Tesla. At least the Brand cares for its customers!!!

I purchased a 2010 Hyundai Elantra in August of 2010 with 11 miles on it. I now have 53,000 miles on the car. In January this year, when I had about 45,000 miles on the car, I noticed my clutch is dropping to the floor and I cant put the car into gear. It does not happen every single time I change gears, but it is happening several times a day now. In Feb 2011, they changed the hydraulic fluid, which did nothing and cost me $190.00. The car has been in for service about 4 times now, I believe. 2 days ago, it was towed to Hyundai because I was backing out of a parking spot and my car stalled and would not start back up. But the next morning, it started right up for Hyundai. All they did was test drive my car and it did not happen to them. It happened to my dad 2 times within six miles last night and 3 times on me today.The clutch drops to the floor and I cant put it in gear. I have to double clutch and it usually goes into gear the second time. My daughter is 4 years old and Im afraid to put her in my car because of this problem. I noticed it happens more so on turns up or down hill. I have come close to several different cars rear-ending me because I never know when my car is going to let me change gears or not. I cant afford to get a new car, I already tried. Im extremely upset and angry with Hyundai because every time they get my car, nothing is done and I get it back the same exact way. All they say is it has not happened for us so they cant try to fix it until they feel the problem. They have never heard of such a thing happening either. This car is not safe for me to drive and Hyundai is OK with that.

Bought a loaded $35000 2010 Sonata in the spring of 2011. Loads of minor things wrong that were never resolved. In Jan 2013, timing belt blew through three sections of the engine. I had a rental for a month and got my car back with a new engine - an engine which they said had to come from Korea which is why the repairs took so long. An engine which the dealership refused to warranty. Forward to spring 2016, the 3 year old engine is now leaking - who knew that Hyundai engines have what the staff called a liquid seal which breaks down over time and cars dont last like they used to. A liquid seal? So every Hyundai owner can expect a $1000 repair around the three year mark to repair a leaking liquid seal. Now that does not sound quite right. We have calls and emails in to the elusive owner of the dealership. I had a Toyota for 16 years and it never gave me a stitch of trouble. Hyundai - never again. Ball joints are wearing, needs all new hoses and brakes all around. Might get rid of it.

I needed to have my car back so i had the dealership do the repair and i paid for it. I was contact by Hyundai as a result of this post (they emailed me) and i called them and left a message. Then i called a week later saying that i havent heard back from the gentleman. He called me later that day and told me that since my car is out of warranty, and that they did honor the warranty on the 4th ignition coil even though it was out of warranty... there is nothing they could do. They obviously wont recall it, they wont refund me. Again... car parts go bad... but for each coil (there are 4 of them) to go bad and then ANOTHER one... you would think that there is some defect in the manufacturing that is causing the coils to fail.I informed him that it would take an act of god for me to purchase a Hyundai again, or any vehicle that they manufacture.

I recently sent my 2010 AWD to repair the front ends because of it being very noisy. I had the rotors change and brake pads changed and the suspension link fixed. When I got the vehicle, it drove just perfect. It cost me over $500.00 to fix the front ends. No noise and felt very firm. About 2 weeks after, the noise started again like it was never fixed. My warranty just expired in March 2015. That was about the 3rd time I had to take it in for the front ends. Now what shall I do???

Bought a 2013 Tucson, 31000 miles 10/30/17. Purchased bumper to bumper warranty. Engine threw a rod 06/__/18. Warranty is voided due to failure to prove oil changes. After doing research I found out the engine has been recalled but only certain Hyundai and Kia models. Although engine Theta ii is same and has many complaints, the Tucson hasnt been recalled, but needs to be.

Brought in my 2015 Hyundai Elantra for service, mechanic stated it needed an oil pump and an engine and it would take a month to fix. When I asked about a rental I was told that they had no cars. Tie my car up for a month and dont offer alternate transportation. Totally unacceptable. I will never purchase another hyundai ever again.

I called asked for an estimate three days before I scheduled repair. I was told 330 for labor to do a knock sensor replacement. I ordered part at dealership which was 74.20. I went in today. 1 hour and 36 minutes. Charged me 480.00 for labor, 28.80 misc charge 508.80. I dont think current mechanics get 500 an hour then tell me that my repair isnt warrantied because I didnt have them put on computer there. I am on disability and this took every cent I had.

I have paid all of my car payments on time for the life of the loan and when I go to make my last and final payment I see that it says past due 30 days? Statement says due date Aug 19, 2018 so I go ahead and make a payment with the representative over the phone Aug 23, 2018. She could not give me an explanation as to why it says past due when the statement says otherwise. I ask to speak to a supervisor who of course was unavailable and was told I would receive a call back. Never happened. It has not been reported to my credit bureau negatively. I am in the middle of a home loan which will now be greatly affected. It would be nice for a call back to have this rectified.

Purchased a 2011 Elantra with 8 miles and it just recently hit 70K miles. I have had no problems with the car at all. My driving is severe going up and down the California Grapevine on a weekly basis with no problems. Service at all 3 dealerships I have been to have always been great and as soon as the new redesigned Elantra comes out (maybe 2016 or 2017) I will be buying another one.I find it hilarious how many stupid people come on here complaining about their end of lease termination fee. Or even worse telling Hyundai that they deserve that fee be waived or for good customer service it should be waive. You people must really have a 2 digit I.Q. It doesnt matter if the leased car that you returned has only 10K miles on it or that you made every payment on time. You signed a legal contract saying that you will pay that fee! End of story! Stop the whining! If youre going to whine about something in your lease contract whine about it BEFORE you take delivery of your vehicle...if not shut the ** up!

2006 Hyundai Sonata Airbag System Failures. Very well maintained (for life of vehicle) by top notch local dealer + no accident history - reports Driver Side seat belt buckle err code, Airbag light on/airbag system not activated. Dealer attempted OC3 test-passenger seat voluntary recall issue - could not complete test-buckle error. Replaced buckle assy: same code + light. Dash opened, console removed, driver seat removed: airbag system harness inspection, reset connections - new code appears: drivers belt retractor assy. Replaced belt retractor assy. NO CODE! AND airbag system still not working/airbag light indicator on. Dealer advised this expensive problem is WELL-KNOWN to 06, 07 Sonata owners: sole viable solution=replace air bag system wiring harness. Ordered part # on harness - wrong harness delivered (connectors in wrong location on harness/dont meet up with car connectors. Ordered again, same result (dealership noted - these harnesses arrive with bag torn open (not first mechanic to order it for same problem and outcome). Local Hyundai Territory Engineer (troubleshooter for large problems) asked to visit for discussions - right part #/wrong part. Solution = Ive dealt with this 3x recently and in this area - order this part #. Guess what, new part is $750/double old part cost. New harness reaches into back seat area as well and causes double the labor costs >$1,000. $1K already invested in parts and labor - when faced with another $2K in harness parts & labor & literally they will provide no guarantee this will solve it short term let alone long term.Contacted Hyundai USA for financial assistance - denied due to out of warranty + 2nd owner/not original (how convenient for them). As mentioned, 3x 06 Sonata owners in this territory RECENTLY EXPERIENCED IDENTICAL ISSUES and after getting tough with Hyundai USA, received buy-backs of their cars.

Updated on 02/25/2018: I purchased a use Hyundai Tucson at 22k miles. I owned it 1.5 years and has engine failure at 59k miles. Hyundai refused to do anything and have left me stranded making monthly payments. I have since created a Facebook group dedicated to the Hyundai Tucson Theta-II Engine Failure and have found over 200 people with the same problem and story as I do. I will never purchase another Hyundai.Original Review: Hyundai is a horrible company. I purchased my 2012 Tucson as a second owner. I had the vehicle 1.5 years before the engine failed. Because I was a second owner, Hyundai refused to help. I was 6 months out of the time warranty of 5 years or 60k miles.

This car model (Tucson) was very quiet and nice unlike the previous car that I drove, it was nice too but engine was getting loud because of age. I like how you can control a/c on back seat. This car model was also cheaper than the other model I wanted to buy but I liked the color and the size as well as the quality and things that came with the car such as leather seat and built in navigation. But it was a bit dirty since it has been sitting at dealer for over a year.

Elantra 2015 - Starting at 3000km uncontrollably bouncing at highway speeds, trying to drive me into the ditch. Dealer in Belleville, Ontario, Canada said never heard of the issue. Google proved him wrong and when I took the printed proof was told it the USA assembled cars with the problem. I persisted and got new balance, then new heavier rears shocks, more balance and new specialized balance and at 12,000km a mechanic finally determined it was a problem with the Continental brand tires on the Hyundai (I was one of thousands who had already complained). Finally got new set of Continentals to replace original. Perhaps the service department cant balance tires but the problem still remains (although a bit milder). No resolution yet!!!

I am uncertain if this review is specific to Hyundai Blue Link or Hyundai overall. I am writing this review for solely my experience with Hyundai Blue Link. When I originally went to lease my 2016 Elantra GT I want a remote start. The salesman who was also the sales manager informed me that I couldnt get a remote start installed because the ignition was a push button ignition, but he had a better alternative, HBL. He told me that it was an app on my phone and I could remote start my car from my phone. He said it was $99/yr, which was a better deal because the remote start was $400, and this was a 3 year lease, and he was giving me the first 3 months free! When my first renewal came my credit card was charged $198. I immediately called HBL and explained that my credit card was double charged. The representative explained that my card was not doubled charged; there is a base package called connect to care that all HBL subscribers have to have that is $99/yr, and the remote package is an additional $99/yr. I explained to the representative that, that wasnt how HBL was explained to me; I was not informed about any connect to care package that was mandatory. To compensate me for the confusion the representative extended my services by 3 months for free, but explained from here on out if I wished to have the remote package that I would also have to pay for the base package as well. One year later, I received a notification from HBL that my credit card was going to be charged a renewal fee of $99 on a given date. I called HBL and explained to them that they are 3 months premature in charging my card. They explained that only my connect to care package was extended for the 3 months, not the remote package. I explained that it was my understanding that both packages were extended, and that I didnt want the connect to care, but they were forcing me to have it if I wanted the remote package. I do not recall at this time the entire conversation I had with the representative but towards the end I told the person on the other end that I too was recording the conversation (I lied, I wasnt recording the conversation), and they replied that I didnt have the authority to record the conversation and hung up on me. I immediately called back and long story short, I told the representative that answered my call this time that HBL did not have my authorization to charge my card. The person responded with, I dont need your authorization to charge your card, and it will be charged in the amount of $99 on this date. I ended the conversation with the call center. I called Hyundai motors, and demanded to speak to someone in management. The representative said she didnt have a way of transferring me to someone in management, but she gave me an email to a manager with HBL. Turns out the person she referred me to was the head person over all of HBL. This manager, or VP, I do not recall her title other than she was the head person over HBL, completely sided with me. She pulled my credit card info from the HBL system, and gave me free services through the end of my lease. I believe she also may have fired some individuals but I dont know for sure. Fast forward to current times, I turned my lease in 2-3 weeks early and purchased a brand new Hyundai. I called HBL to transfer my remaining 2 weeks to the new vehicle, but they said that wasnt possible. I have not continued my subscription with HBL with my new vehicle, solely because I feel $198/yr just for remote start is a rip off. I would have given HBL 1 star, but because I was compensated for my troubles I felt they deserved the extra star.

Very, Very Bad Customer Service at Rally Hyundai-Palmdale,CA - I was treated horribly by the Sales Manager. His name is **, at least thats what he told me. After test driving a few cars and ready to go home and ponder, I was told by the sales associate, Kyle, was going to the back to see if they had exactly the car I wanted. Two minutes later, Kyle returned with Randy. I explained to him that I was just there to test drive; I had already researched the car for almost 2 months so I knew just what I was getting. So Randy started immediately, he didn’t waste any time. “What payments can you afford?” “Ummm… no thanks, I dont want to discuss price, thank you, I just wanted to test drive.” “Well, why not? Why do you want this type of car? Why not another? Oh, thats not what this car cost. Oh the car you test drove couldnt have felt that way. No, no, no.” Discredit, discredit, discredit. The language he used was rude, forceful and disrespectful. “Forget about your research, it’s all wrong.” He wanted me to go inside so that he could show me his numbers. He was a lot like a bully and he tried to intimidate me. But I stood my ground and refused to follow his lead. Mind you, this was all after I explained to him that I didn’t want to buy today, only a test drive. After he saw that he could not intimidate me, he became very upset, glared at me and began his rant. You just dont believe me. Youre not even listening to me. Were done here! Calling me a liar to my face! I thought, “Uhhhh... who called who a liar? What just happened?” Well when he was done with his rant, he walked away. The only thing I was able to get out after that was, Thats unfortunate as he stumped off like Rumpelstiltskin. If he had just allowed me to leave nicely, I would have returned to purchase the car I wanted. I guess he thought because I was alone and a woman, that he could bully me into doing something I didnt want to. No one deserves that type of treatment. And after reading other reviews on Yelp, it turns out no one is allowed to test drive at this location unless they plan on buying. Something needs to be done about this bully.

This is not exactly what happened, but more like a what is about the Hyundai Elantra. I have just found this website when I decided to do some searching for Hyundai information, especially the Hyundai Elantras so-called automatic transmission. You see, in July 2010, I was desperately in need of some good transportation for myself and my family, and I decided to take a look at Hyundai. I am embarrassed to say that I bought two Elantras at the same time. Im even more embarrassed to admit that I traded a really nice Impala for them. OK, time to cut through the chase about the Elantra automatic. I have a very strong belief that Hyundai is under geared or lacks adequate gearing for the motors power band. Admittedly, Im no expert and unable to spew out technical jargon on the subject. But shortly after becoming an owner of my two Hyundais, I noticed that there was something very substandard about how these things shifted and accelerated. Ive begun reading other peoples reviews and I believe some of them are describing the very same condition, but maybe a little less technically aware of the actual problem. Its true that the vehicle will upshift during acceleration, putting the motor into a lugging state, if that is possible for a gasoline motor as it is for a diesel motor. Just to reiterate, Im not an expert on the subject but actually would love to hear someones expert opinion on the matter. Anyhow, these people are right such as Della of Omaha, NE - i.e. during normal acceleration. The vehicle shifts, then has very little power and begins to chug and vibrate so you have to punch the accelerator to go back down into the gear you just upshifted from. The condition is somewhat circumvented the more rapidly you accelerate, but soon you may find the RPMs back in that inadequate power range. I dont think this poses a problem for salespeople during a test drive because they know most people are going to punch the accelerator to see how it accelerates, meanwhile not noticing this annoying flaw. Now there is something in the drivers manual about manually downshifting for some situations and I think this can help some, but I think there is a tendency to forget to shift back into high gear. So to me, that makes it questionable about whether or not the vehicle is really automatic shifting, even though it is technically an automatic transmission. Ive heard people saying they went to the dealer experiencing this condition. Im not surprised theyre not acknowledging a problem with the vehicle. After all, they knew about it when they sold it to you. Without quoting right from the warranty, Im pretty sure it says something about vehicle performance that is characteristic to all the vehicles deems it to be normal. I would guess its a car companys right to sell you a crappy car, and the dealers too. It just proves people will do anything for a buck, even to whip out their Motor Trend magazine where it was their car of the year. So how did that happen, are they a creditable magazine? I just think they knew they were building a crappy car and they got people going around saying its great.

Saturday, August 13th, I purchased a 2016 New Hyundai Tucson Sport from Empire Hyundai, Inc. in the Fall River, MA branch. The vehicle had 19 miles. I did a lot of research on this car, dealing with Kasey **, the internet manager of Empire Hyundai. We had a very lengthy phone call and email conversation, where she gave us the final price, everything included. My husband and I wanted the purchase to be hassle-free, considering the drive to pick up the car was 40 miles from my house round-trip. We asked Kasey to start the paperwork for us, which she gladly said yes to. She assigned us to the sales person Rob **, who then brought us to Tyler **, the vice president and financial manager to get all the paperwork signed. Within 20 minutes we were able to see the vehicle. However, before we looked inside, Rob ** informed us that there were three cigarette burns on the passenger seat, but reassured us that it would be fixed and that they would provide us with a rental car at no cost to us while they do so. My husband and I left after, and on that Monday morning I called and asked if the rental car was ready because I had to work that afternoon. When I arrived, Rob greeted me and brought me to the receptionist, who said there was no reservation for a rental car for me, so she called to get one. About fifteen minutes later, Kevin ** from Enterprise came to pick me up and bring me to their branch to get the rental. It was not brought to me. Kevin apologized that they did not have a reservation for me for a rental. The only car available due to the lack of reservation was a 7-passenger Grand Caravan. Three days passed and I did not receive any calls to inform me of the progress of my vehicle. I called once with no answer. I called once more and asked to speak to the owner, but he was not in that day. I then asked to speak to the vice president Tyler **, the son of the owner. He told me he did not know anything about the progress of my vehicle because he works for the financial department. I demanded he do something, considering he was the vice president of the company. He then transferred me to Rob, who informed me that the car was not ready yet because they had to purchase a whole new seat, and the workers had to install it.I told him I was getting impatient and displeased, considering I was forced into driving around a huge caravan, and told him if I did not get more answers on the progress of my car by 4 pm, I would consider returning the vehicle altogether. By 4:30, Rob called and said that the vehicle was ready to come pick up. I got there and looked at the car, and it was filthy, both outside and inside. I told him that the least they could have done was to wash the car after all my troubles. He told me to sit inside and wait, as he was dealing with other customers. I waited for about a half hour before I spoke to anyone else. No one would come speak with me, especially the manager, Paul **, who I had asked for. Finally, the lease specialist, Donald **, came over to me and asked if I would be happy if they cleaned the car and put gas in the tank. I thought it was quite unprofessional that that was all they could do for me after the trouble Id gone through. As I was about to leave, I asked them why the manager, Paul, was not on that night, and they informed me that he in fact was the entire time, and he did not bother to come speak to me the whole time I was waiting to talk with someone. They got Paul to come speak with me, and he offered to install a remote starter. They also said they would put covers on the front two seats. When I got the car back again, the seat covers were still in the process of being shipped, and the remote starter was not working correctly. It started by itself five times in one day in fact. Therefore, I have to bring the car to the shop to get that fixed, while still waiting for the seat covers, and on top of all of that, there is a hole in the flooring below the passenger seat; a flap that looks as though it should have been glued down.Needless to say, I had an awful experience at the Empire Hyundai car dealership and would not recommend anyone to buy a car there, especially at the Fall River branch. These situations should not be occurring when youre involving the purchase of a $31,000 vehicle, a brand new one at that. My boss, the Operations Director at 99 Restaurants, also shared with me a similar, awful experience he had had at Empire Hyundai. I hope that this will bring attention to this dealership, warning others to steer clear and pursue other dealerships when purchasing a car, and hopefully enhance the performance of the way this business is run. Thank you.

2010 Hyundai Elantra - The transmission jerks right from take off. At around 40mph, it will sometimes rev and not speed up as the car slows in traffic. I have almost been hit several times. I took it to the dealership, where we have paid for that ** warranty. They said they tested it, found nothing wrong with it. It still does it. Avoid this car. My previous car was a Dodge Minivan and oh how I miss her so. I hate this Hyundai with all my being.

Not only is the initial cost of the built in navigation system a rip off, wait until you want to update the maps. Pay $35-$40K for a vehicle and then, in our case, Hyundai dealers wanted $169-$300 for a simple and inexpensive update. They take a few minutes, plug into a computer or have a disc and they have the update and then, with a straight face they want that kind of money. Next vehicle will have free updates or no navigation system. Sure wont be a Hyundai product.

Second week after purchase, the rpm needle dropped below 500 rpm a few times almost stalling the engine, then rough idle. I took it to the shop. Diagnostic said they found nothing. The 2nd time in was for abnormal rough idle, when in drive at a stop or when air con on. I had sales rep, finance mgr. and service mgr. involved with getting a resolve. I was told nothing was found. The third time, car was worse. I had sales rep and service mgr. both sit in the car to experience what I was talking about. The service mgr. took the car for a ride, came back and said, Yes, there is a problem (even a passenger can feel the vibration). But I was told by the service mgr. when picking up the car that Hyundai is aware of situation and that some Elantras out there would have rougher idle than others. This was characteristic of the car and that if they can find a solution for it later on down the road, I would be contacted. Does this make sense? Really?! I had the general mgr. (Mike **) at McCafferty Hyundai contact corp. yesterday, 4/26. I was told that they dont have an answer and if they find one, they will let me know. I was promised great service and the world, but have had frustration to the point of not sleeping. We purchased this car coming out of a used one so that we would not have any issues for a few years. If they are aware of this as Don ** (service mgr.) told me that Hyundai Corp. Service tech told him, why cant I get satisfaction? I feel like I got ripped off big time. We even purchased the extended warranty. All I get now is, Im sorry, there is nothing we can do at this time. My intelligence is undermined by saying to consider it part of the characteristics of the car. What kind of product are they putting out there? The greatest frustration of it all is that the rentals I had every time the car was in the shop were the same cars and none had this issue, and I even told them this. I just want my car fixed or find me one that does not have this issue. My first payment is coming up and I dont know what to do. Keep making payments on a car that malfunctions? I was told that they could probably trade me out of the car, but that now, its considered a used car. Is that crazy? I lose no matter what. Help me please!

My family purchased a brand new Hyundai Tucson 2017 in October of 2017. It had sudden engine failure. It has now been more than 30 days since the car is in the shop and no one helps or has said anything. Under the NJ Lemon Law this car is now a lemon. Hyundai Corporate is deplorable as well. They are essentially useless and less than professional. Buying this car was a horrible mistake. I would NEVER recommend Hyundai or this kind of aggravation to even my worse enemy. I am so disappointed. I have never in my life experienced such poor customer service.

If you are reading this - please do not finance with Hyundai Motor Finance. A year ago, I am leasing a Hyundai Elantra 2013 and the car was a total loss. So my insurance call HMF for the selling amount so they can pay the car off. That was on May 27, 2014. Today is Jun 27, 2014, a month later. My insurance call them so many times and send them the information about the loss four times and HMF still saying every time when I call then that they not received anything. I told them I want to speak with a supervisor and they say that they do not have a supervisor available and they just hang up on me so many times. This company is a joke and have very bad customer service especially in the recovery or claim department. Today is Jun 24, 2014 and they still not giving the selling amount to my insurance. This company is so disrespectful. I will never buy a Hyundai again.

I have recently purchase a 2013 Hyundai Santa Fe Sport with 58k miles from a private party due to wanting to avoid financing and dealer fees. Main reason why I went with Hyundai was for their greatly advertise 10 years 100,000 miles warranty. Little that I know when I call Hyundai dealership about the status of my vehicle warranty I was told the warranty is non transferable to a second owner. That really let me down. So be careful buying a Hyundai from a third private party. Warranty does not transfer.

My window washer system has failed three times. After taking it to Jon Hall Hyundai for two times, now when I pour the window washer in the reservoir, it leaks right out. Now the dealer is making me wait over a week for a third warranty appointment. I called the corporate office, and they took my complaint, but they said it would take three to four business days before they will contact me. That’s about as long as the dealer is making me wait to try and fix my problem for the third time.

I have a 2010 Hyundai genesis in the USA and my son had an accident resulting in a total los, and the airbags, none of then deployed resulting with physical injuries. Hyundai must recall these units. We are in the process to establish a legal action. In the USA, Hyundai airbags does not work. Be aware.

The airbag light was on in my 2009 Hyundai Tucson. When I took it to the dealership for diagnosis, it was found that a wire in a small assembly behind the passenger seat, that is attached to the seat belt, was broken. The dealer said they could not fix the wire because its a liability since it has to do with the SRS airbag system. There is no replacement part, so the whole assembly where the wire goes under the car, needs to be replaced and it costs thousands of dollars. The dealer contacted Hyundai and advised them that I want Hyundai to pay for this expense because it is not under warranty (60,000) and my car has 67,572 miles only. However, they responded back that Hyundai will not pay. This is a safety issue and I do not have the money to repair what I know is a defective part. I am extremely upset that they would not consider this an exception to the warranty rules, because it was never tampered with, only checked by the mechanic at the dealership and that is the only place I get it serviced. This is not normal wear and tear or a moving part and should last the life of the vehicle. And this is a serious issue.

My warranty was voided by Hyundai because of their authorized dealership installing an alarm system without my knowledge. I was informed of this after I took my car in because of cranking issues, gas smell and car jumping into different geals by itself. After the dealership pulled and worked on everything on my car, they sent a field engineer who told Hyundai to void my warranty. Now I have a car that I cant drive because of safety issues and not one representative from Hyundai cared that my car was is unsafe to drive while Im still paying monthly payments on the car. Its amazing how Hyundai voids a warranty after their authorized dearlership install parts when you didnt ask them too. I eventually was sent an official letter from Consumer Affairs stating that they paid me for this service. Well Hyundai, if you paid me for this service, Im still waiting for the Check!!! Dont TRUST Hyundai. As there commerical says, They shoot straight with their customer. Yes they do, with lies to avoid their obligations.

I have a santa fe sport and sonata purchased within 1 year of each other. There have been several warranty issues on both cars. The company is horrible to deal with. MOst recently I called the company because of the issues I had with the dealership and they were no help because the dealerships are all independent, but the next closest dealership is over 1 hour away and you have to go to a dealer for warranty issues. When I spoke to their customer service about rental reimbursement for warranty issues, they said they do that, but dont guarantee (since it may not be a warranty issue and they dont know for sure until the car is fixed). I asked if there was a certain type of car I needed to rent and they said no and said it would be ok to get something similar to the car I own and that would be considered when issuing reimbursement. So I got a mid size SVU rental because I have a santa fe sport and then they would only reimburse about half of what I paid. If they would have been up front with me and said, the max we reimburse is $** then I would have tried to find a cheaper rental. So my warranty repair cost me over $200 in rental fees.

I have a 2016 Hyundai Tucson & I love it but I have a big complaints. All Hyundai vehicles oil changes intervals in eastern Canada are every 6000km. They classified this part of world as driving conditions severe which I disagree. I own over the years three different Hyundais & oil change intervals is same. We use to have about same intervals in 1960 & todays synthetic oils it should be much longer. Hyundai still use conventional oil. I use synthetic on my vehicles, but they tell me you have change oil same intervals regardless what oil you use to be under warranty. I also own 2016 Toyota Tacoma and oil changes on it is every 16000km. They use synthetic oil.

Zero Rating if possible. I dont really know where to begin with this brand and its terrible cars. I purchased a brand new Hyundai Sonata Turbo in 2013. Ive spent countless hours with my car in the shop over the car sputtering, shaking, cutting off at stop signs. Not to mention the electronics in the car are terrible; Bluetooth doesnt connect half the time for unknown reasons. Theres been at least 4 recalls done since I purchased this car. I had to get a total electrical discharge done to reset the electronics because the car was going haywire. Finally, Im down on Myrtle Beach for vacation and the car totally shuts off. Turns out it was a faulty engine that needed to be replaced. Took 30 days to get the engine sent in from Korea and replaced. Then somehow the rental car that I had racked up an amazing 2400 bill of which Hyundai determined to only pay $400. And then afterward I noticed the car jumping and things shifting and making horrible noises under the hood. Turns out the repairmen didnt screw the transmission mount screws on tight enough both of the bolts had the heads off and the transmission was moving around while I was driving. The dealership told me the car would be fine to drive and so I did until it just became unbearable. Now they want me to fork over another $1700 to replace the entire subframe that they messed up when installing the engine. Hyundai is a horrible company with Horrible cars. I will never purchase another thing from you and your terrible dealerships. Go out of business for the countries sake or leave your terrible cars in Korea.

My 2013 Hyundai Veloster engine went bad for the 2nd time after six years. The 1st time it was under warranty and it was replaced in five weeks and I received a rental vehicle paid by Hyundai. The 2nd engine failed two years after it was replaced and after a recall was completed at the dealership to correct an ignition issue that could damage the engine. It took ten weeks to replace the engine and I did not receive a rental or loaner car. Hyundai did replace the engine out of warranty but it is obvious that they know they have issues with this engine. Who has two engines go bad in six years? I picked up my car from the service department on a Friday and traded it in on a VW Saturday morning. I will never own a Hyundai ever again!

I purchased a 2006 Hyundai Sonata in December 2010. A month later, the airbag light on the dash came on. I took it back and they re-set something. I drove off and about a mile down the road, the light came back on. I took it back and was told the problem was the PSGR seat cushion, and would cost $900.00 to fix. The warranty I bought did not cover this and the dealership would not fix it. I was not about to spend more money on this car, so I have just been driving with the light on. I started doing some research and found that there was a recall on 2006 Sonata for its airbag. I called and was told my 2006 was not part of that recall, yet its a 2006 Sonata; I dont get it.

Purchased car new a few months ago and since then the car sways dangerously at highway speeds. I have numerous time almost had accidents with this car going into other lanes on its own. Hundreds of people on many sites are complaint of the same issue and Hyundai is refusing to do anything about it. Its a huge safety issue and someone is going to get seriously hurt or killed.

We purchased a new 2017 Hyundai Sonata. The car is still under warranty. In 2020 my wife called and said the oil light was on. I told her to pull over and check the oil. She said there was no oil on the stick. She added two quarts of oil and it was still below the low mark on the stick. I did research and found several class action lawsuits against Hyundai regarding faulty engines dating back to approx. 2010. Here we are 8 years later and dealing with the same issue. We called our dealership and they said we needed bring in the car for an oil consumption test. They changed the oil and charged us for it. The oil consumption test consist of returning to the dealership every thousand miles for 3000 miles so they can check how much oil the engine is using. The final result was the engine burns 3/4 quarts of oil per 1000 miles and that is considered normal by Hyundai.Hyundai recommends changing oil every 7500 miles. This means we will need to add 6 quarts of oil to the car between oil changes. Again this car is under warranty and Hyundai calls this normal. We were told however, Hyundai does sell a $600 product we could add to the oil and perhaps it would consume less oil. The bottom line is I have a car under warranty, using 6 quarts of oil between oil changes and this is normal. My 2006 Chrysler Town and Country has 314,000 miles on it. I change the oil every 7000 miles. I add 1 quart of oil between oil changes.Simply put, do not buy a Hyundai product. Take a look on the internet and you will see a long history of engine issues that continue to plague Hyundai owners. I called Hyundai and talked to Lindsay. She was a snobby customer service rep. who told me I needed to talk to Walser to get anything done to repair this car. So goes the circle. Keep an eye open as I assume there will be another class action suite soon.

In short: Hyundai has come a long way. As a Honda loyalist, I was nervous about choosing a brand with a history of reliability issues. I test drove every Hybrid sold in the US and much to my surprise, the Hyundai Sonata Hybrid came out on top of the many categories I laid out for myself. Hyundai really took the time to design the ergonomics, style, feature-set, and accommodations for this car, which I fell in love with. My dealer made buying one simple, straightforward, and pressure-free.In Detail: CABIN: After driving the gamut of hybrids available in the US (Fusion, Prius [+ IV, C & V], Civic, Avalon, Camry, Accord, Volt, Crosstrek, CR-Z, C-Max...) I was finally talked into at least test driving the Sonata Hybrid. My partner had a 2012 Sonata that was recently totaled, (air bags deployed, driver and passenger safe and unharmed) that we both liked a lot, so I put my brand loyalty and pride aside to appease this silly recommendation. I got in and almost immediately fell in love (with the cabin, at least). Bluetooth connectivity, Pioneer audio w/ subwoofer, 8 screen, automatic dual-zone climate control, 4 in-dash LCD screen, push-start engine, heated leather seats, contemporary (if not ultra-modern) dash design, roomy front and rear seats, tons of storage space, and an overall feeling of luxury car enveloped you the moment you sat down. The real over-the-top, wow-factor element was the panoramic sunroof with an automatic curtain system... it was just, wow.TEST DRIVE: The dealership gave me the keys and said, Well see you when we see you. Instant acceleration? Absolutely. Hybrid? No way. This Hyundai Sonata Hybrid (HSH) drove like a dream. Smooth, peppy, sporty, yet luxurious. I took it around for an hour or so and decided that it was going to be pushed to the top of my contenders list. It felt more comfortable than most of the other cars I had test driven and felt less like a Hybrid than all of them (thank you 6-speed transmission). After a day of driving other cars, the HSH felt like a retreat into a luxury condo. Everything about the car seemed to say to me, How can I make you more comfortable? How can I make this drive more exciting for you? What more can I do for you today. This car was definitely built from the drivers seat outward.RESEARCH: I was under no pressure to buy a car, so I took my time, researched all of my options and test drove every car that fit my basic parameters. As a car guru, I know most things about most cars, so my researched was aimed at filling in the gaps (i.e. owner experience, changes between 2012 and 2015 HSHs, recalls, future model introduction [at the time of my purchase, the 2016 HSH had been announced, which did encourage me to buy sooner than later, considering the design change was, in my opinion, moving backwards], dealership issues, etc). I joined the Hyundai forum for Sonata Hybrids and extensively read through threads describing issues specific to the HSH I was considering.PURCHASE: After several weeks of consideration and re-test driving the cars that made the top of my list, I finally decided that the 2015 Hyundai Sonata Hybrid Limited w/ Ultimate Package was the car for me. Then the fun began. I called every Hyundai dealership in the Tri-State Area (VA-DC-MD) getting price quotes, availability, and dealer-specific incentives. I knew that I wanted to buy from Alexandria Hyundai, but after seeing their price match guarantee, I decided Id get the best deal possible, then have Alexandria Hyundai match it. The car at the time had an MSRP ~$33,500 (the limited package added upgraded tech, leather seats, some aesthetic features; the ultimate package added the panoramic sunroof and the Pioneer Stereo system) and I was in the market for something under $27,500. With the new 16 being released in the coming month and gas prices having plummeted, dealers seemed exceptionally willing to slash prices for almost any reason. To cut to the chase, I was able to have two Southern VA dealers battle it out to get my car down to $24,500 out the door (OTD). I was exceptionally happy with that price, brought the lowest quote to Alexandria Hyundai, and they said they would match it. They had the exact car I wanted, so I was ready to buy. I didnt haggle much from that point, because their dealership incentives were far better than any of the others (free car washes, free oil changes and tires for life, free inspections, free loaner with major service, etc). After going through the paperwork, which was a smooth transition, the car was mine (at least physically). Everything about the car was explained to me and I left a very happy consumer. 20,000 mi. UPDATE: Having had the car for 2 years, I am incredibly happy with the car itself and Alexandria Hyundai. Ive had very few services, but each time I brought my car in, I was treated very well and work was completed efficiently. The car drives like it did when I drove it off the lot that first day, with some minor wear in conspicuous places (the SONATA printed on the floor mat is less silver than it was back then). Id recommend Hyundai for consideration to friends and family; Id especially recommend the Hyundai Sonata Hybrid; and Id INSIST that if they were buying one, they go to Alexandria Hyundai in Northern Virginia.FINE PRINT: I bought the diamond white pearl model because its 10x more luxurious than the other colors. Its gorgeous enough to rival my friends Lexus RX-350 hybrid. Im still very much enamored with my car and think that 2 years later it is still one of the most attractive vehicles on the road. I am constantly told that my car looks brand new, looks and feels like a luxury car, and is sooo quiet.

Grandson leased a 2013 Elantra while attending college. He was late with his Dec 2013 payment and called to let me know. I called Hyundai and told them I would make the payment. The representative advised me that the January 2014 would be coming due in a short time. I asked her if she could cancel the auto draw (that we had setup) and I would just go and make both payment (as the new semester was starting and there wold be books to buy) but I would only do this if she could guarantee that the account would not be double-billed. She assured me that she was taking care of that as we were speaking and that it would not happen.You can see where this is going. My grandson called me today and informed me that Hyundai had drawn another payment (for January 2014). When I called Hyundai they said that the girl I had talked to had obviously overstepped her bounds (???). I told them that if I knew they could not stop the payment draw, I would have just my the December payment and then transferred the January payment into his checking accounts. When I asked about getting the draw reversed, they said (ready for this) it would take a minimum of 15 DAYS. I told them never mind, just leave it for the February payment. I have already turned off their auto draw and will now subject them to snail mail once a month. When the lease runs out no more Hyundai.

Bought a brand new 2017 Hyundai Tucson eco, I only had it for a few months and its been in the shop more than I have been driving it. All types of problems with the electrical, it is at the shop at the moment I am typing this while mechanics are scratching their heads to figure out what is wrong with it and how to fix it. I called Hyundai corporate they said they would return my call, You think they did. What a joke. They have no concerns about the safety issues with this car even though I tell them that the windshield wipers stick two to three inches from take off on the windshield. AC sounds like Gremlins are about to attack you coming from the vents. Transmission drives and shifts like somebody that does not know how to drive a stick shift when this is an automatic vehicle. Gas gauge sticks even though its full and you cant put any more in it. The gas gauge will read from a half tank to 3/4 of a tank full until you hit a bump. Including with the issues the dash lights dim and brighten by themself. This car should have yellow lemons painted all over it along with every car that Hyundai puts out especially since corporate is treating their customers this way, not a very good ethic on gaining your customers Trust or to get repeat customers. I really dont understand how this company is in business. I guess thats why our government had to do a bail out on their **. My experience alone it has been a real shady experience.

I have a 2009 Santa Fe with 40,000 miles. While driving 8 hours in the rain on a road trip, the paint started flying off my hood and roof in huge chunks. I have never had an accident or a chip in the paint. The repair shop called to report they are having problems fixing the original paint loss because more keeps coming off. Now it looks like a complete new paint job will be required. Hyundai says the warranty is up at 35,000 miles for paint. The paint job is obviously defective from the factory; however my attempt to file a claim with Hyundai led nowhere. Picture is from before it went to the shop and more paint came off the roof, hood and doors.

I leased a car for 3 years. According to the sales person, he told me that the service on the car would be included during the lease period but that wasn’t the case. It seems that he just said those things to make a sell since he was being very pushy from the start. The worst part is that he never disclaimed that by the end of the lease, I would be charged $500 plus $170 for some minor scratches that can occur during a 3 year period.When I returned the vehicle they basically force you to keep making business with them by leasing or buying a new car and that’s the only way they can forgive that $500 fee. When I called to claim, they told me that the contract is not with the dealer but with the company; even though it was signed at the dealer. They also don’t accommodate payment arrangements. Before leasing a car with companies like this, do some research and find what is convenient for you. Instead of dealing with a seller who would say anything just to get his commission and take advantage of you, if you don’t have experience in the subject.

I have a beautiful Hyundai Tucson sitting in my driveway, towed there from the Dealership who advised my that my engine has failed and will cost $7000 to replace. The car is just a year and a half old. I missed a service therefore Hyundai will not assume any responsibility. I am disgusted that a car as new is this has an engine failure. It hasn’t run out of oil, no warning light came in (until the engine started rattling and I took it to the dealership the next day). Hyundai your customer service is as appalling as the engine in my car. I will be telling everyone to avoid Hyundai at all costs.

My 2012 Hyundai Veloster sunroof shattered while sitting in my garage. When I called Hyundai the lady that I spoke with stated she doesn’t know how that could just happen. Then tell me someone will contact me in about 5 to 7 business days. I have no vehicle to drive and they didn’t seem to be too big of a hurry or concerned about this defect.

Hyundais look great. But they are like a beautiful apple that is rotten inside. This is concerning a 2012 Hyundai Sonata SE Turbo. I have owned Hondas all my life, and have been extremely happy with their reliability. I had a Honda Civic that I sold at 115000 miles and the only maintenance I had to do was change the oil, muffler, and brakes. I then had an Acura RSX which I traded in with 92000 miles where I only had to change the oil and brakes. My next vehicle was a Honda Accord which I sold with 184000 miles on it. Again, the only maintenance I had to do was oil and brakes. I was going to purchase another Honda, but I fell in love with the styling and the horsepower of the Hyundai Sonata Turbo. I had reservations about purchasing a Hyundai because I remembered the poor quality of Hyundai vehicles throughout the 90s. I decided to take a leap of faith and buy a certified pre-owned which came with the 60k bumper to bumper and 100k powertrain warranty. I figured if Hyundai offered this type of warranty, they must build quality vehicles. My vehicle had 41k miles on it when I purchased it. I have had the car 2 years now and have had nothing but problems with it. The Carfax report showed this vehicle had the Lower control arms replaced (before I purchased it). Since I have purchased it I have had the following problems.46771 miles - Transmission Sensor failure caused the transmission to jump between 2nd and 4th gear and also cause the engine to shift very hard with a big thud. 48619 miles - The Engine failed and the motor long block was replaced. 48886 miles - Coolant was leaking. Replaced hose clamp. 49216 miles - Check engine light came on. Code p0076. Pin 1 was not connecting to solenoid so this was corrected.Somewhere around this time, I called Hyundai to complain about the poor quality of this vehicle. I was assigned to a specialist who was going to help assess why my vehicle was constantly in the repair shop. I do not recall his name. He called me to tell me he had spoken with the service Manager at AutoFair Hyundai in Manchester, NH where I purchased the vehicle. The specialist was unapologetic about my problems and treated me like I was wasting his time. In fact he ranks as possible the worst company representative I have dealt with in my lifetime. He said everything checked out and they did their due diligence with the vehicle. I informed the gentleman that I wanted a new vehicle. He scoffed at the notion. He stated that I had a warranty to cover anything wrong with the car. This was not satisfactory to me because my time was valuable and if the vehicle was malfunctioning at 46k miles, what would happen as the parts aged? The vehicle I purchased was clearly not manufactured properly. He basically told me again that the warranty was in place and that is all I would get. I informed the specialist that I am a recruiter who speaks with over 100 people per week and I would make sure to tell everyone about the poor quality and poor customer service that Hyundai provided. He said, thats fine and the call ended. Clearly this gentleman did not care about me or my situation and didnt care that Hyundai made a very poor quality vehicle.Continuing on with the repairs made to this vehicle. 51670 miles - Rattling when traveling in the city. Stabilizer end link replaced. 58285 creaking when turning. Axle joints replaced. This was all performed under warranty. It didnt cost me anything monetarily, but it did cost me a lot of time taking the car to the dealer and having to get rides to and from the dealership. Sometimes I waited for the vehicle if it was only going to be a couple hours.Since the warranty expired, I have had to replace the sway bar links at 74000 miles due to rattling when driving over bumps. The creaking that was supposed to be fixed by the replacement of the axle joints has gotten worse. I believe the strut mounts are the culprit. In addition, when I start the vehicle in the morning, the engine is having a bit of trouble turning over and is shaking for the first 10 seconds or so. Also, when I start the engine, there is a rush of liquid in the dashboard. I would venture to guess this is due to a failing heater core. Another issue is the transmission is downshifting into 4th gear very hard. The vehicle now has 80500 miles. It is acting like a vehicle with 180500 miles.More repairs at 80500 miles. Housing around the thermostat was replaced due to leaking coolant. Tube leading to oil filter was cracked and leaking oil. Engine head warped. Hyundai doesnt care about its customers. The warranty is bogus. The technicians diagnosing the issues at the dealerships have very little knowledge of the vehicles and take forever to diagnose issues - at the cost of $125 per hour. Beautiful design, very poor quality.