I am hoping this will help me in some way. In Aug of 2014, I spoke to Hyundai Motor Finance (the company I am having issues with, not the dealership) asking what I need to pay and how I need to pay to get my lease balance paid down so the dealership will buy my Sonata from me. The bank told me to just pay the X” amount of dollars needed through the website. I do that and the payment hit on Aug. 20th. I go to a dealership, and they tell me a payment was not shown on their end and they will not help me. I called the bank and they said the payment, should not have been processed like that and that they will re-apply it so it reflects at the dealership. Almost 1 month later it was re-applied, on Sept 18th 2014. I go to another dealership, someone met worked at this one, gave me the same exact answer. I call the bank again and once again I get another another answer. I have 3-wayed myself, the bank and several Hyundai Dealership reps (including management) and no answer was the same. The number at the bank wouldnt show up at the dealership. My payment would not show up at the dealerships. The bank reps told the dealership to just pay a certain amount, they would not send the dealership an official notarized invoice saying how much is owed. It was pretty much just ‘take our word for it’ type of deal. Basically another dealership told me they will not go by HMF word because they do not TRUST them and has had issues. How come the Hyundai bank and dealership not work together and have the same financing system is beyond me. The dealership told me to get a refund from the bank and give them the money and they will pay the difference that way. So from the end of September till this day, I have been waiting to get a refund. I have spoken to managers and reps and everyone has ** and have not helped me. I sent $8500 in August and still waiting to get some of it back. I spoke to 4 different managers and was told I would get a call back. No one has ever called me back. I ask them if they see the notes saying for a call back and it is all written there. Either the manager is on lunch or in a meeting. Right! In Oct, I was told a check would ship Oct 4th. I call back Nov 12th asking when it was shipped and they said Nov 5th and shipped to your current mailing address. I call back Nov 18th asking where this check is and they said it was shipped yesterday, Nov 17th.” Make it worse they shipped it to my old mailing address!! They apologized for not adding the mailing address. How do they make such a mistake when they ask you for your address at the beginning of each call? I speak to a manager right after that. She told me she would put a stop to the check and get a check over-nighted to me. Ashley the manager promised to call me back that day. Never did. I call back that evening and shes allegedly on Lunch!! Sure. Call back today Nov 19th and every single manager is in the meeting. Guess what, I was supposed to get a call back. NOTHING!! NO CALL BACKS AND NO REFUND!! Top it off, this car was supposed to be turned in Aug before my car insurance was due. I have had to pay for full coverage for 4 months for a car I am not driving.

I bought a Hyundai Accent 2016 as a compact car for the city in late April 2016. The test drive was short; I did not notice any issue then. After a few weeks driving small distances every other day, I noticed that my back was getting stiff, my neck also, and I developed acute pain in the sciatic nerve. Every bump on the road made it less and less bearable. Early July, I had to drive the car on much longer distances through the city... By the third day I was crippled in bed with excruciating pain. As I was contemplating the ceiling wondering how I was going to take my dog out and feed the kids, I realized that the last time this had happened, 25 years ago, I had bought a Hyundai Excel and I had not linked the pain to the car! Instead I spent thousands of dollars at a chiropractor and on pain killers; saddened that I had a bad back at such a young age. I had no idea a seat could be so badly built; also the suspension could be so weak and of bad quality, that it could injure our backs. In between I bought a Volvo to raise a family; then a Lexus; and I had no problem even during pregnancy or after moving stuff from house to house.This time, I went online and yes, many others also experience back pain in a Hyundai. Doing yoga, bicycling and being fit, my age is not related to the problem, I told the dealer when I brought the car back. He offered 14 000 dollars in July to take my 20 000 dollars Hyundai back. He tried to sell to me a Sonata or an Elantra 2017 for an extra four thousand dollars. I refused. I simply cannot afford such a loss. Online I had found that many others also report acute back problems with these Sonata and Elantra. I contacted Hyundai Canada and they told me to try another dealership, that there was nothing they could do.I researched and ordered two orthopedic cushions and back support to help. I still have a sensitive back. It is manageable, as long as I do not do long drives. Otherwise I feel stiff and need special care and rest when I get out of the car. My yoga practice has suffered from this and I no longer contemplate becoming a yoga instructor. So please DO NOT BUY A HYUNDAI IF YOU WANT TO AVOID SUCH DAMAGE TO YOUR BACK. I will sell this car as soon as possible and will never own a Hyundai again. The second time was one too many. Now I know.

From a 7 hour purchase fiasco to the BlueLink billing scams and the complaints about mechanical surprises and lawsuits - These people have gotten on my nerves. How many of you feel their BlueLink services are really worth the $200 to $300 a year? Thats a lot of dough to collect per car - a literal fortune for sub-par service and in my opinion, just a way to find out you need an oil change or something and nag the crap out of you. NOT HAPPY.

I bought an Elantra car for Hyundai Des Moines dealer, actually I bought a lemon. I bought this car because its fuel efficiency as they advertise it is 28-38 mile, but in the first day I found that its mpg is 24 and it stated drop by time and after one week it become 17.5. That is unbelievable. It is like a big SUV. I contact the company and they requested to put it in service. This is not acceptable. A new car go to service in the first two weeks. The government must protect the customer from the liar car companies and we must be able to return the car if it is not as they said. Another serious issue was its tire - it has no traction on snow. I get stuck on snow 4 times. I need to change the tires and this is unacceptable too. Could anyone guide me how to return this car?

Three years ago, I purchased a new Hyundai Genesis. Unfortunately, the car veered to the right which make driving difficult and dangerous. When I first brought the car in, the dealer denied a problem. When I returned shortly thereafter, they reluctantly agreed that the car lurched to the right. After a series of trips back and forth to the dealer, the tires were replaced, the alignment was redone, the electronics were revised and the problem persisted. After my 6th or 7th visit, I gave them the car and told them that I would not take it back till the problem was solved. They kept the car for months and were never able to sort it out. Meanwhile, I communicated with corporate Hyundai and they were rude. I finally invoked the lemon law and my money was returned (not the interest that I had been paying Hyundai as they held the loan on the car). Needless to say, whenever I see a Hyundai on the road, I think to myself what a poor sucker is driving that car. I will never buy a Hyundai again.

I am not going to give my full name via an email message due to security reasons. I will note, however, that when I sent messages to finance online, both my name and my account number where showing as if attached to the email and I repeatedly received what appeared to be canned responses asking me to give my full name, via my email. I find this unsettling - as if finance is deliberately delaying or avoiding addressing issues and/or questions from its customers that take their time to write them. I further question the point of sending finance emails... It is neither helpful or gives me any confidence that my needs are being addressed expeditiously or that I am cared for as a customer that pays on time and cares about ones credit.Last month, I not only wrote finance multiple times, but I also went to the dealership and spoke to the finance department. The department kindly explained to me what their limitations are with regards to what my concerns were at that time (Hyundai received three payments in January via Wells Fargo and I wanted my account reimbursed for the overpayment) and I ended up having to sit in someones office, just to call finance outside of the state to try to resolve the issue. Given Wells Fargos recent debacle, I dont know who is at fault but I made every effort to make sure that finance received its correct payment up to and including an attempt to pay in - person and in cash.All that I asked yesterday (literally two weeks after supposedly getting the initial problem resolved) is that finance justifies a $47.67 request for payment this month included with my monthly car payment (which also increased) so that I can determine what to do. Finance wrote me back. They obviously have my email information. They referred to me by my first name and know my account number. My account information was attached to my email. I do not understand why I am having such a difficult time paying finance my correct auto payment since the new year. I had a Hyundai for over 10 years prior to the one I lease now and it was paid off before I got rear-ended and ended up having to lease another one.I never had any issues at all period with my payments or with the previous (paid off) vehicle and now, all of a sudden, after the new year I find myself with a car that I have to keep bringing in for the same repair and issues with making a simple car payment. I am frustrated and think it is ridiculous that I have to jump through so many hoops just to make a simple, correct auto payment. I also find it insulting. I do not understand what the problem actually is - Is it the online system? Is it that finance does not permit the dealership where customers purchase their vehicle to discuss or have access to information once the vehicle drives off the lot? Is it Wells Fargo? I dont know. But I do know that when I triple paid in January and then walked in to finance to pay in cash, I could not do it.And, after repeated efforts to resolve the whole debacle, finance has the audacity to ask me to pay more and has not justified why. This is not the way to handle a long time customer that pays on time. This is the first time I have ever leased a vehicle and this experience is ruining my enjoyment of being a Hyundai car driver and owner. Why would I want to give my full name in an email? Any person with an ounce of common sense would not do that in a Gmail.

In late April 2012, I bought a LIMITED EDITION TUCSON. What I particularly was interested in was the bluetooth technology with hands-free calling and the ability to load all my IPhone 5 contacts in the bluetooth/navigation/radio part. And I also had owned an Elantra for 10 years, so I was a repeat customer and looking forward to owning another, more updated.This March 4th, I brought my car in for an oil change and for the Auto Butler service that I had paid extra for (total car clean). When my car was ready, I noticed that the lights were on, so I when I attempted to turn them off, they were already off. So after a few tries, the master technician gave it a try also only to be stumped. He did NOT know WHY the lights were not turning off. Keep in mind that this car has just been serviced and everything was OK. So, he took it back in the shop & said hed have to call a Tech at Headquarters somewhere for advice. After having been there from 9 am and now it was 2:30, I just could no longer hang around that dealership so I asked for a rental. The next day, I got a call that they had found the source. It was a faulty FUSE BOX. Thats like the main electric box outside our homes. When does THAT break down? I asked what caused it many times and they have no answer. They dont know. So I asked how come when I brought my car in for an oil change & car wash - everything was fine - and when its complete, this huge event happens. They cannot (or will not) tell me how it happened or what could have caused it!!! A mystery I am not willing to live with. What if that happens again when Im on a highway or out of state? That would drain the battery and more things could happen. So I am VERY UNHAPPY with that occurrence.The next thing is that when I bought my car, the bluetooth paired with my IPhone fine and I was able to sync my contacts. All of a sudden, about a month ago, my contacts were no longer able to remain synced and so I am unable to use the hands-free calling feature for which I bought this car and I must say for the SERVICE so well advertised. Here again - there is no answer to this problem. They are aware that it is happening, mainly because they have not upgraded the bluetooth since I bought the car and their solution is: WERE WORKING ON IT. In the meantime, what do I do?I asked for some type of compensation: a new Tucson (that might have the later version)..., an upgraded car for a reasonable price.... something! But to no avail. I was told by the Gen. Manager that he would like me to drop by to see him, so he can buy me a cup of coffee!!!! CAN YOU BELIEVE THAT?? So those of you thinking of buying a HYUNDAI, think again. After Ive read all of these reviews, it is really sad to see how things have turned out for this company that used to be #1 in service. Now they really dont care! And neither should we!

I bought a car from Hyundai in 2018 Of September. I have had this car for not even 7 months. Bought it with 7k miles on it and I’ve never missed a payment and was always a valued customer with my parents always owning one too. So when I bought the vehicle it had no recalls on it, one day I saw something online about recalls so I ran my vin to see if my car was part of the recall and it was and the recall was for the ECM, so I taken my car to Hyundai in Manassas, Virginia and got the recalled fixed. They told me all is good and my car is ready to go.Two weeks later my car goes into limp mode and won’t go over 20 miles a hour, I called the dealership nearest to me and asked them to take my car in and the one I called was Hyundai in Woodbridge, Virginia. They said they would not take me because my car was not purchased there, even though this fell under a warranty recall, so I called Fairfax Hyundai Virginia and they said that I could bring it in. Well I waited 4 hours for a tow truck and it finally got there and we headed to the dealership. I get there and waited 2 more hours for someone to run a test on my car to see what was wrong with it and it came back as I needed a new engine. Being told I need a new engine I was put in a rental car for about 3 months and I waited and waited and called at least once a week for an update. Felt like I couldnt get anything out of them besides, It’s still on back order.Well finally I get a call from the dealership saying I did not need a new engine, and all it was is a wiring harness. So I waited 3 months thinking I was getting a new engine and all I got was a new harness. Well finally I picked up my car that day they called. Returned the rental and I was heading home down I-95 in Virginia going 70 down the interstate my car completely shuts down on me and wouldnt turn back on. So I was able to safely pull over with my niece in the car with me, I got to the side of the road and called them again to explain what happen. Well they asked if I could bring it back in so I did. My car then stalled out and went into limp mode 8 more times on my way 45 minutes back to the dealership.I drop the car off and the dealership ran it over the weekend and I get a call back on a Monday and they tell me they couldnt find the problem and nothing was wrong with the car. I get back in my car look at the mileage and it was exactly the same from when I brought it in, knowing that I am now mad. My wife and I with a baby in the car refuses to drive the car and I’ve had it parked at our house. After contacting Hyundai America and speaking with someone named Anthony I asked nicely for them to take this death trap away from me and he said that he would do a case for me and he would keep me updated. Well that was 2 weeks ago today, I still havent heard from him and I’ve called multiple times a day for a long time and it goes straight to voicemail. I’ve left countless voicemails and still no response. I personally would never recommend Hyundai to even my worst enemy after the experience I have had with you all and I will never own another in my life.

In 2011 I purchased a Sante Fe with the in-car Navigation System. The day we drove the car off the lot the maps were out of date. I contacted the dealership and was told it would automatically update. Two years later, we asked again and were told we had to pay $200 to have the maps updated. Now, the car is 3-years-old and the navigation system is so bad it is dangerous. We dont even turn it on. For $200, we purchased a Garmin with free lifetime map updates. So we now drive a Sante Fe, with a built in navigation system, and a Garmin attached to the windshield. Friends are shocked at what we have had to do.Why is Hyundai doing this to their customers? I tried to speak to Hyundai Customer Connect System Lead Laura who gave me nothing but attitude. How outrageous to charge what you do for the system, then expect us to pay $200 each time it needs to be updated. Are you crazy??? Im done with Hyundai. Oh yea, did I mention that the Sante Fe was my third, and now last, Hyundai purchase.

On vacation in middle of nowhere, the remote would not work, used key to get in, car alarm went off and did not stop until the fuse blew. I contacted Hyundai and was told even though I bought the remote start from the dealer and had them install it, Hyundai considers it an aftermarket part and I was responsible for the blown fuse and any other damage the remote starter would cause to the car. They have no idea what bumper-to-bumper warranty is.

I purchased a 2013 Hyundai Veloster in September 2013. I was activated shortly after for a 3 year tour with a Unit that deploys to overseas locations to provide realistic Ground-to-Air Threat Simulation training for pilots. I submitted my orders to Hyundai Motor Finance and asked for benefits under the Servicemembers Civil Relief Act and was told that I did not qualify because a website that they reference, with known issues, did not show that I was activated. This website only covers Title 10 and Title 14, it does not cover Title 32, which is entitled to SCRA benefits with the appropriate caveats. Every other banking institution I have requested this from had absolutely no issues with supporting me, but Hyundai Motor Finance obviously does. I have called them and faxed documents to various POCs and still I receive a letter in the mail that states According to our records, you do not qualify for benefits under SCRA. I am a 17 year veteran who has deployed in support of multiple operations and THEY say I do not qualify because they want more money. I will be posting this everywhere I can, so that other military members do not make the same mistake I did. MILITARY SERVICEMEN/WOMEN BEWARE!!!!!

First item was dash storage compartment that did not work, this was fixed, Chrome tailpiece rusted within 3 months, dealer ordered wrong part to repair, had to take tailpiece and muffler off of courtesy car. Door molding worn through after 3 months from just entering vehicle. (Flimsy and thin compared to my other vehicle.) Poor gas mileage. 4 cylinder is underpowered for mountain driving. Vehicle has stalled while driving on street at 30mph.

This company claim to be helping during this difficult times. They are not. They play games about payment dates so they get excuses and reasons why they cant help you. Very bad customer service from Mike on May 18 at 3:45 PM. Dont use this company they just want all your money and will not help you.

I was forced to sign a lease for 2012 Hyundai Elantra by Herb Chambers Hyundai of Auburn, promising a great deal and rebate. But they have put more than $3,000 above their MSRP of $21,495. They gave me no rebate. When questioned, they said this particular car doesnt have a rebate. But that car always remained in their specials page with all the other deals! They did all malpractices in the lease calculation and made me put a down of $530 - $2,000 cash and $3,300 trade-in. Still, they made my monthly installment $291.44 for 36 months with 12,000 miles per year.Their advertisement says MSRP $21,495, monthly installment $234 for $0 down! I paid $5,300 down but my installment is much higher than what their ad says. I contacted them many times with this but their response was so sarcastic and humiliating. The managing director asked me, Then why did you take the car? in a very sarcastic way. They even openly accepted that they put a higher MSRP purposefully and they do have the right from Hyundai to do so.I complained in Hyundai consumer affairs but they closed the case just listening to the dealer saying that they gave me a huge package of accessories which made the price difference. The accessories the dealer gave me did not cost beyond $1,000, but the lady who represented Hyundai was not willing to listen to me. She was in a hurry to close the case. I am trying to get justice in some or other way.

I was the 2nd owner of an Accent, it was one year old and after one year the front tires went bald, then the rims were totally oxidized. Now, 2 years later the window motors on two windows went totally bad and the dealership wants 400.00 for both. The customer service is horrible. My husband has leased an Elantra because his Hyundai Genesis turbo line broke and oil was spilling all over, dealership said it must have been something he hit. Would have felt it, dont you think? As soon as that lease is up, we are keeping the car just so we do not have to trade it in for another Hyundai, since we do not want to have to pay their fees. As soon as that goes through, we will sell it for a dozen apples. Never again, this company stinks. Buy American.

I have left side pulling problem in my new Hyundai Tucson car and I have lots of complaints in Hyundai customer care but he didnt short out my problem and do not have any proper response. Third class company in customer satisfaction in India. Contact me at **. Mo:**.

I have dealt with corporate for over a year to try and get the power of attorney to do a state to state transfer and they lied each time by saying that someone else mailed it to me to shoo me off the phone and caused me to have to get a ticket from the police due to their negligence and disorganization. I was unable to ever get a power of attorney until I called corporate several times and explained that this was a breach of contract by not sending me the necessary documents. I will never again lease from this company and I wouldn’t recommend to anyone.

Yesterday I put my car for service. In my car there is little bit problems like my boot is not open quite often, my GPS is freezing etc. I ask that guy to check. He told me Hyundai didnt give him money to check what is the problem. If it is not working then they will fix. I told him I bought a headache with my money. I am not happy with their attitude and expression. I will never recommend anybody to buy Hyundai. I will sell my car as well.

I bought my i10 car from your dealer at Chandigarh KLG Hyundai in the year 2011 on 31.12.2011, vide my car no is **. I noticed that my seat rail bracket got rusted badly. Both driver and co driver when I noticed that this problem is not there in my 15 year old Maruti CAR.

Bought a new Hyundai Elantra in 2002 and the transmission went out at only 80,000 miles. To fix transmission ranges from $1000 to $2500. That is more than the Blue Book value of the car! Hyundais are JUNK! Get a TOYOTA or a HONDA instead.

I was the owner of Hyundai i10 sport model. Yesterday, I sold out this car, and today, I have book for an i20 Asta but the staff of Arvind Hyundai Showroom in Bilaspur are ignoring my request for exchange bonus. I know very well that this is a policy of your company. I had already taken this benefit at the time of purchase of my i10 model. Besides this, Krishna Hyundai Showroom in Korba agrees to give Rs. 15000 exchange bonus so kindly direct to Arvind Hyundai Bilaspur to process for exchange bonus.

After many attempts to resolve problem with Hyundai customer service in CA, my 2006 Azera was scheduled and examined for frontal passenger airbag problem and declared to be functional. This problem was subject of a NHTSA recall. The dash light still indicates a problem. A non-Hyundai and Hyundai dealer shop found the problem in the seat belt sensor for side impact airbag located in the side of the RF seat back that is subject of a recall Hyundai 094: We have not been notified by Hyundai. We are otherwise pleased with the automobile.

My window washer system has failed three times. After taking it to Jon Hall Hyundai for two times, now when I pour the window washer in the reservoir, it leaks right out. Now the dealer is making me wait over a week for a third warranty appointment. I called the corporate office, and they took my complaint, but they said it would take three to four business days before they will contact me. That’s about as long as the dealer is making me wait to try and fix my problem for the third time.

We bought our daughter this brand new 2016 Hyundai Tuscon 1.6 T AWD Limited on July 6th. It has left her stranded twice. The engine revs, but the car does not move. We have researched this online and there are over 950 people complaining about the same exact issue. My daughter was at a stoplight the first time this happened, and the car would just not go. The second time was after she got off work at 10:00 PM and her car started and then would not go at all. This is a brand new 2016, and we bought it for her because we wanted her to have a dependable car for college.After less than a month, it has left her stranded twice. This is a MAJOR safety concern. The dealership we took it to already has several Tucson waiting for the same issue and we are told there is no fix for it yet. This is unacceptable. The car should never have been sold with this issue and no fix for it. The dealership stated they will keep the car and give a loaner. Problem is she cant drive the loaner, so this puts the whole family out now juggling cars, because she isnt 25 to drive the loaner. BUYER BEWARE!!!

My wife and I purchased a new 2010 Hyundai Sonata. We purchased this car because my wife commuted to work about 80 miles one way and liked the fact that it had the 100,000 mile warranty on the engine. The car has been great mechanically but now the exterior door handles are breaking off. I have since found out from 2 different dealerships that this is a known problem and was directed to file complaints with Hyundai and my Attorney General’s Office. Hyundai did contact me to address the complaint but refuse to offer any kind of assistance to repair the handles. I would not recommend this car to anyone looking to purchase one. This is not an isolated case. It is a known problem.

Bought I20 fluid last year in Feb and in Nov the car was damaged by the hail. The panel beater told me that Hyundai have problems manufacturing the parts. I have been waiting for them to deliver the parts. Im even ashamed of driving it with dents.

First off I still have a problem, need help. My 2004 Hyundai Sonata will not go past 2000 rpm. What could it be? The fuel pump has already been changed.

Anyone who has a 2012 Hyundai Elantra please have your coil springs checked. I could have been killed today has I been on the autoroute instead on the service road. The coil spring on the front driver side snapped, blew out my tire and Hyundai only has a recall on the 2011 Elantra. It is not normal for a vehicle with 59,000 km have this issue unless there was a factory defect. I cant stress enough the importance to have the coils checked and if there is an issue make a complaint to Hyundai Canada, Transport Canada and whichever consumer protection agency in your area. Im going to fight this one with Hyundai and post to every social media site possible. This is a very dangerous issue.

Hyundai Motors did contact me and refunded what I paid to the towing company. We would have deleted the comment I made earlier but was unable to do so. Thank you Hyundai Motors for your quick response.

I took my car in for TMPS sensor. They could not reset the computer to make the light go off so I had to take off from work, travel another hour to take it back in, then somehow a lug nut got twisted off which I could pay to replace and another sensor was out. Nearly $300 later, I left with a broken wheel stud and the TMPS light came on going back to my house. I called and requested my money back as I now dont trust Coughlin Hyundai, but we all know that isnt going to happen.

I was in a head-on collision in my 2004 Hyundai Elantra. I had my seat belt on, and I was the driver. My air bag light came on, but my air bag did not release. I suffered a great amount of pain, because my knees hit the steering wheel very hard.

Hyundai has sold cars knowingly and not disclosing a defective paint issue. These cars have paint that actually peels right off the body of the car. When Hyundai is contacted they want to pass it off as weather. They know that this defect occurred during the painting process. Please join me in a class action lawsuit forcing Hyundai to recall and be fully responsible for this defect. Please contact the Attorney General in your state and file a complaint. Thank you.

I have a 2012 Elantra and when I go over a crack or bump in the road, the car hops to the left or right. I have never had a car do this before and the biggest complaint I have is, Hyundai is denying any issues or problems. The two dealerships that I went to say, It is within Hyundai specs so they cant do anything about it. I would need to go to an alignment shop and have aftermarket shims put in. One problem is that Hyundai did not build the vehicle with four-wheel alignment adjustability or even install a camber adjustment bolt in the rear. I went through my 70,000 mile rated tires in 30,000. The back end tires are towed outward on the front side of the tire. My camber settings were 1.4 on the left and 1.7 on right. With this setting, you will go through tires and then the cupping will develop. In the winter time, park it and take a bus, its a lot safer.

I love my Tucson Crossover. It has Bluetooth connection, got a nice back end trunk thing, its got enough room for your kids, got side mirrors to help with your blind spot and back up camera. Also, the back trunk has a lot of room to put anything you need in. But I wish there was the lane checker and automatic brakes and the display screen that lets you hook your phone up to it so you can use your phone on your screen.

I have a beautiful Hyundai Tucson sitting in my driveway, towed there from the Dealership who advised my that my engine has failed and will cost $7000 to replace. The car is just a year and a half old. I missed a service therefore Hyundai will not assume any responsibility. I am disgusted that a car as new is this has an engine failure. It hasn’t run out of oil, no warning light came in (until the engine started rattling and I took it to the dealership the next day). Hyundai your customer service is as appalling as the engine in my car. I will be telling everyone to avoid Hyundai at all costs.

Grandson leased a 2013 Elantra while attending college. He was late with his Dec 2013 payment and called to let me know. I called Hyundai and told them I would make the payment. The representative advised me that the January 2014 would be coming due in a short time. I asked her if she could cancel the auto draw (that we had setup) and I would just go and make both payment (as the new semester was starting and there wold be books to buy) but I would only do this if she could guarantee that the account would not be double-billed. She assured me that she was taking care of that as we were speaking and that it would not happen.You can see where this is going. My grandson called me today and informed me that Hyundai had drawn another payment (for January 2014). When I called Hyundai they said that the girl I had talked to had obviously overstepped her bounds (???). I told them that if I knew they could not stop the payment draw, I would have just my the December payment and then transferred the January payment into his checking accounts. When I asked about getting the draw reversed, they said (ready for this) it would take a minimum of 15 DAYS. I told them never mind, just leave it for the February payment. I have already turned off their auto draw and will now subject them to snail mail once a month. When the lease runs out no more Hyundai.

I bought an Elantra 2011 in the US. During the first year, it was 3 times in service for over three months for the same problem with its electronics. Its still in service under the 5th repair attempt. I contacted a lawyer to deal with Hyundai Motors America (HMA) and request a replacement or the cash back. Hyundai is trying to do anything possible to avoid this situation. They rather spend more money in warranty claims than giving me what I paid for and deserve. We will take legal actions against HMA. I will never buy Hyundai again and make sure that anybody I know wont do it either. They ll loose.

I have a 2012 Genesis with 42,000 miles on it and it blew an engine. A piston rod broke in half. Hyundai refuses to cover it under the warranty because they claim it was out of oil. I just had it serviced, but not by Hyundai, and there was oil in it. In fact when the rod broke the engine spilled oil all over the road and the tow truck. Even the dealer confirms that. But no the supreme judge at America Hyundai says no oil, no pay. The warranty isnt worth the paper its written on!!! Never, ever buy a Hyundai! The experience is bitter beyond description.

I bought four units of Hyundai Starex at my country, Malaysia. My Hyundai Starex MPVs were registered under Malaysia numbers. I bought the first two units in 2009, another unit in 2010 and another unit in 2011. Now, the first unit, that has 178,000 miles, encountered some problems. Whenever I made a turn, the vehicle is moving and it is becoming dangerous. I also have problems with the aircon compressor. My question is, are these two items still under warranty?Malaysia Hyundais slogan is very attractive: Warranty under 3 years or 300,000 miles. But when I made a claim, they said, sorry, there is no warranty for your vehicle. What? No claim? My vehicle has never been in an accident before. Apparently, your slogan is only meant to cheat us. I am very disappointed with Hyundai Malaysia.

I purchased my preowned car Aug 2013 at Long Island City, NY and I must say that since day one I have had many problems with it. It all started with the wheels making a very loud noise then it escalated, and all the problems were because of recalls. I tried having the dealership exchange my car, and they refused so I ended up with a lemon car then I relocated to Ithaca, and of course my engine seized, and since I have been out here my car has been in and out of the shop. I must say they all been great but I should not continue to have problems with it. Car is paid in full and its only been six years that I have this car and my experience has been the worst. My car came out the last week Monday and I drove it back to New York City, and it didnt seized or shutdown on me but it still dont drive as it should. Smh no good! I been saying it since day one that I got stuck with a lemon car even the body is not aligned smh. Single mom always stressed that I will get stuck in the middle of nowhere with my 8 yrs old daughter. Its so wrong! What a waste of my hard earned money. Im hoping to win the lottery to buy myself a new car that I can drive and enjoy it.

I have a 2009 Santa Fe with 40,000 miles. While driving 8 hours in the rain on a road trip, the paint started flying off my hood and roof in huge chunks. I have never had an accident or a chip in the paint. The repair shop called to report they are having problems fixing the original paint loss because more keeps coming off. Now it looks like a complete new paint job will be required. Hyundai says the warranty is up at 35,000 miles for paint. The paint job is obviously defective from the factory; however my attempt to file a claim with Hyundai led nowhere. Picture is from before it went to the shop and more paint came off the roof, hood and doors.

I have a 2002 Sante Fe. It was a recall because the back end rotted. I did not know about this, so I took it to my mechanic because the vehicle was not driving right. He called me to tell me that the back end was rotted. He called Hyundai to see if it would be covered under a warranty. They said it was a recall, so they would take care of it. I had it towed at my expense. I had asked if I could get vehicle on loan and they said they dont do that. It was not my fault that this happened, so why do I have to pay out of my pocket when it was a defect on Hyundai? It is going to cost me around $300 for a rental. This is bad customer service. Please let me know if this is the policy. I am being put out because of a problem that Hyundai caused. I am very upset about this. What can you do for me. Thanks for your time in this matter. I do not want to bad mouth your company for bad customer service.

I leased a car for 3 years. According to the sales person, he told me that the service on the car would be included during the lease period but that wasn’t the case. It seems that he just said those things to make a sell since he was being very pushy from the start. The worst part is that he never disclaimed that by the end of the lease, I would be charged $500 plus $170 for some minor scratches that can occur during a 3 year period.When I returned the vehicle they basically force you to keep making business with them by leasing or buying a new car and that’s the only way they can forgive that $500 fee. When I called to claim, they told me that the contract is not with the dealer but with the company; even though it was signed at the dealer. They also don’t accommodate payment arrangements. Before leasing a car with companies like this, do some research and find what is convenient for you. Instead of dealing with a seller who would say anything just to get his commission and take advantage of you, if you don’t have experience in the subject.

2014 Hyundai Elantra - Around 74,000 miles my engine started making a ticking noise. It would get quieter as it warmed up. When I took it to the dealership, the mechanic that looked at it said another Elantra engine went bad, this winter took a lot of engines out. We got a lot of bad engines in this winter. Something is wrong with these engines. Then he informed me that I would need a new engine. This was a Hyundai dealership mechanic that stated this. I already knew something was wrong because of the Sonata engine recall and all of the blogs where Elantra engines were going bad between 68 and 75,000 miles. I took better care of this engine than the book called for. But since I was the second owner the warranty had run out at 60,000 miles. When I bought it around 35,000 the engine sounded perfect. And it was a certified car from a car lot. Hyundai says they only warranty certified cars from a Hyundai car lot. Never again will I buy a throwaway car. In my opinion the engine need to be recalled, they know they have an issue. I am currently driving a 2018 Elantra for a week while I get another car. The engine has 2200 miles on it and I can hear the same ticking already, plus it shakes a little coming from the drive train, until it is driven at least 10 miles. The steering tends to get rigid from time to time like I am sliding on some ice.

I brought a new Hyundai Sonata and it rides very rough. I told Hyundai that it rides like a wagon. I have a complaint into Hyundai and it goes in today, see what happens. Probably nothing right.

I was in an auto accident on 01-09-2012 in a 2002 Hyundai Sonata. It was a front end collision and my car was totaled. My air bags did not deploy and the claims adjustor and a certified mechanic said with the impact they should have. I am currently undergoing chemotherapy and have a port catheter in the right side of my chest. Upon impact I hit the steering wheel causing painful bruising to the chest, especially where the port is located. I had a dye test and they found a blood clot around the port. I have consulted an attorney and would like a response from you as soon as possible.

Many issues from engine failure (they did replace the engine) to warped brake rotors (will not honor warranty to bad struts and noisy front suspension). Called Hyundai and their field reps are useless and Hyundai just does not care about individual customers - what they are concerned with is the perception that they have the best warranty and care about their customers - not the actual act of doing so. I have owned many brands of my 50 years, but never experienced anything like this.

I have leased two Hyundais in the past 5 years and just paid one off nearly 2 months ago and Hyundai Finance still has not provided the title. I have called over 50 times (if you count all the times I was hung up on due to their hi-tech phone system). The buyer of the car is demanding his title and rightfully so. They keep telling me it is in the mail. They have great cars/SUVs, the worst service ever! I have been lied to every time I call. They said this time the title will arrive on Wed. 12/5/12. They told me yesterday they would give me a tracking # and when I called today, they explained, It was sent out in regular mail, sorry. Its unbelievable.

I have a 2013 Hyundai Elantra GT with Nexen tires. I currently have 30,000 miles on the car and have had issues with both front tires. Left front tire blew out, sidewall failure and I replaced it. Passenger front tire had a sidewall bubble and I just replaced that one. I have seen many complaints about the tires on this particular model but the company says there is no issue.

Recently I relocated to Florida. I faxed a request for my title to be sent to the Florida tag agency on July 23. I called Hyundai on July 29 to check on the status. I was told to call back in a week as they were behind. I called back on August 5 and was told they have no receipt of my request. I verified the fax number and again faxed. On August 18 I checked to see if my request was being processed. I was told they were behind and only processing requests from august 1st. Currently I am not able to get Florida plates, I am paying insurance in two states. Customer service at HYUNDAI is poor at best. They need to have an undercover boss check out what the employees are doing. If I worked at that rate my boss would fire me. I am sure that HYUNDAI would find me quickly if I missed a payment. Due to this I would rate them low and will never purchase/lease from them again. My husband drives a Mercedes and my son a Toyota. They both received their titles within a week.

As far as I’m concerned this is an outstanding vehicle. I read everything that everybody’s got to stay on it and as far as I’m concerned it’s an awesome vehicle. It’s got a lot of power too. Only thing is mines a Vera Cruz Limited and that means parts are not that easy and you can’t get all of it over the counter at your average auto parts store. That would be the only thing.

I had my inner CV boots replaced which were under warranty. After Hyundais service department fixed the inner CV boots, my car broke down about 2.5 weeks later (it seemed like a transmission problem). I had to have the car towed. They claimed they fixed something, without giving me any detailed information and it broke down again 1 week later (I had the same exact feeling of the transmission when it broke down, where I had to have it towed again - this is very frustrating and is extremely dangerous! The service manager informed me that the axle was broken on the first time it was in and it was fixed. The second time around I received numerous answers on what was wrong. They have claimed to fix the accelerator now, but there are several new problems. I did not have one issue with my car before taking it in to Hyundai for service. Now, we cannot figure what is wrong exactly because the computer seems to be malfunctioning. I have had the spark plugs and wires replaced.

I bought Hyundai Sonata 2011 less than 3year. Now upon reach 90,000 miles it started giving me problem. Each month different problem until 100,000 miles then the main engine pack off. Please stay away from HYUNDAI products. I and my beloved ones will never go it Hyundai product anymore.

The car is very durable but it makes noises on transmission changes especially when the eco boost is on. The dealership I went to was great. The salesperson was very knowledgeable on the car and the process was easy. The car was everything I was looking for with a little bit of an upgrade. Some things werent clear like how to update the nav system. The touch screen is not very responsive depending on if you are the driver or the passenger. The eco really does save on gas but it makes the change even slower when speeding up or slowing down.

I purchased Hyundai Accent that was a couple of years old and a dull gray. Used car to run back and forth to work. It ran well all in all. We have since given the car to our daughter to use to drive back and forth to college. It is small with better mileage than other vehicles have owned. Some it was a couple years old we were able to get the car at a reasonable cost. Payments were manageable at $250 per month. However, car would not accelerate on hills well. The smaller size made traveling with the family tight sometimes.

My 2020 Elantra SEL is not even a year old yet, it has 5,000 miles. I brought it in for routine oil change and to get my tail light fixed (btw that broke with no warning after I went through a car wash but anyway). I see there is a recall so I get that checked as well only to find out my car has failed the recall and needs a brand new engine installed. It will take 4-6 weeks MINIMUM. I am going on a long drive in 10 days to visit a sick family member. I need my car. I also need it for work.I am in disbelief that this car is under a year old and needs a brand new engine. That is literally the most insane thing Ive ever heard in my life. I have already been without a car for several days and now I find out I wont have my car for 4-6 weeks?? I will be in a rental. This is causing me an enormous amount of stress and is inconveniencing me beyond belief.Not to mention all this time I have been driving a literal death trap. It could have caught fire at any moment. I am literally trying not to think about that for my own mental health. Imagine if I did not manage to get my car serviced before my long trip and it exploded on the road and killed me or someone I love. I am truly beside myself at how bad of a company Hyundai is. I want them to contact me and let me know how they will make this right. For starters, I expect a reimbursement on my car payment for the time I will not have my car. Why am I paying for something I cant even drive? This is insane.

Both of the passenger windows in my 2007 Sonata will not stay up. These windows have probably only been rolled up & down 10 times since the car was purchased, because I dont normally have back seat passengers. I cant afford to have them fixed. I am retired.The left one went out first about a year ago, and then the right one about six months later. I have tried everything from wedging something into the opening to keep the windows up, to taping them. Nothing works. This is a dangerous problem when you are driving down the highway & suddenly your back windows fall down, it could cause a wreck when you hear it suddenly & look back.In my opinion, Hyundai is a good car as far as the motor goes, but they really cheaped out on the interior. Another problem I have had for about 3 years, is the visors on the driver and passenger side wont stay up. I tried velcro, but it didnt work, so now I have tied them up to the handles above the windows to keep them up.Needless to say, this looks ridiculous. The visors would block my view. I have never had a car that had these problems. Because of the cheap interiors, I will never buy another Hyundai. I do believe these problems should cause a recall, especially on the windows.

I purchased my third Sonata, a 2012, just four months ago. I purchased my first two from a dealership near my home in Houston but my third Sonata was purchased in Baytown, Tx. After only a little over 4000 miles, this Sonata left me stranded in Austin, Texas with what I was told was a failed wheel bearing. Fortunately, the wheel did not come off and I made it to a safe area. I felt that being a loyal Hyundai consumer, that Hyundai would help to address this (now third issue) with my car. The car had to go in for service for a back brake plate rubbing against the rotor the first week of ownership.I am having great difficulty getting anyone at Hyundai or the dealership to acknowledge that this Sonata has inherent issues that would warrant replacement of the vehicle. I no longer have confidence or feel safe driving this car. I even question as to whether I might have been sold a car that was unsafe to drive. When the car was towed to the dealership in Austin for repair, they first told me that they did not know for certain what was wrong with it - only that it was something serious and I would be encouraged not to drive it even across town. Many assurances of help and complete satisfaction - and none followed though.

I had an oil leak at 40,978 miles only. Owned and well-maintained, I was told it was a bad crank shaft. I will need a new motor, but they will not cover it, saying there was a sludge under the valve cover. The first mechanic (not Hyundai) said it was very clean. I am waiting now for 5 weeks for a resolution.

Our second & last Hyundai. Car hesitates & bucks very bad from a full stop. Fuel gage not accurate at all. According to brochure car has a 16.4 gallon fuel tank, but when you go to fill it only takes about 9-10 gallons after low fuel indicator reads 30 miles or so to empty. Took car to Obrien Hyundai of Fort Myers shortly after purchase & given a runaround about problem. Told by service writer that there was no code displayed.Talked to 2 independent mechanics who both said it sounds like the fuel pick up or sending unit is either bad or loose in fuel tank. Filled out complaint form with Hyundai USA, called back a week later & was told someone would contact me. No one ever contacted me. After another 2 weeks called Hyundai & was told issue was not escalated because problem did not sound serious enough. Finally contacted Hyundai USA customer service who agreed to escalate case.

I bought 2 Hyundais in the past 5 years and every time I go to the dealer to fix a problem, they say, Yes it is not working properly, but it still works enough to not replace. This goes for the shocks that wont lift the hatch back up, and the AC that makes a loud clunk sound EVERY time I turn off the car. Dont believe the warranty because they will delay you until the warranty runs out. Tired of their lies!

Hello, my name is Lincoln and Ive been a proud owner of a 2014 Hyundai Genesis coupe 2.0t R-Spec for quite some time now. I love the car and believe the Hyundai family is amazing. Up until recently this year Ive lost all hope, high spirits, and love for the company. I towed my Genesis coupe into the dealership because I was driving one day and seen smoke coming from under the hood. When the dealer checked it out they told me the oil feed line to the turbo had a crack in it. So ultimately oil was spurring out the crack and onto the hot engine bay causing it to smoke up. My 14 Genesis coupe had about 26k on it and still has its 5 year 60k mile warranty active. The dealership look at me and told me they could not warranty the job because theres an aftermarket intake, and exhaust on it. The mechanic said the line looked as if it were touched during installation of the intake and they could not honor my warranty and charged me full price ($325.00) to replace the line. I told the service manager (Jerry) and dealer manager (Dino) I never touched touched anything under this hood. I bought the car with the parts on it and have been driving ever since. So I didnt argue and just bit the bullet and paid for the work because thats the only way I could have gotten my car back so I can get to work. This was in April of 2019. Its now June 2019 and the line cracked on me again. This time I havent even opened under the hood since the car came back from the dealer in April. I was driving in my Genesis with my FAMILY this time and the line cracked and you wouldnt believe what happened. My engine bay caught on FIRE from the same line that was cracked again spraying all over the hot metals in the engine bay. I had to hurry my wife and 6 Month Old baby out the car before anything happened to them. I was able to get a few videos after everything settled down. My Genesis is currently back at South Shore Hyundai in valley stream NY where I originally fixed the car the first time. Im livid not only at the fact that this dealership charged me to fix something I had nothing to do with but the fact that after doing my research on forums and Facebook and other social media pages that this is a common failure point on these cars and Hyundai hasnt come up with a better solution on fixing this!!! Without a question of a doubt I will be starting a legal process of lawsuit. My 6 Month old baby was in the car and this could have gone a whole different direction if I had not noticed the smoke and pulled over to check and seen the car was near to blazing a fire. I have already notified all my family and friends who has a Hyundai (quite a few) that Hyundai isnt as reliable as we thought and their service especially at South Shore Hyundai is far from acceptable. Were all now looking to just go back to Mazda, whos been really good to us over the years. Only reason I left Mazda is because Hyundai had a really hot 2 door sports car that was just a pleasure to look at, but as we can see here everything that glitters aint gold!

I have a 2011 Hyundai Sonata with less than 75,000 miles. I was driving and when you got up to 2500 rpms, the motor started clattering then the engine light came on then went off again. So I parked it and took it to the mechanic today, Monday 8/11/14. They checked it and I need a new motor. The oil was low 2 quarts apparently and it doesnt leak and the oil light didnt even come on. I THINK THERES A PROBLEM HERE AND HYUNDAI NEEDS TO DO A RECALL! Now its going to cost 3500 to get another motor that has 85,000 miles.

We purchased a new Hyundai in December of 2013 from Hall Hyundai of Elizabeth City. We had oil changes done in excess of requirements and used the best oil always. As time went along we noticed our car kept getting louder and louder as we drove. I took it to Hall Hyundai of Elizabeth City to have it looked at. The service dept. girl (Aamanda **) had me come out and look at something dealing with the tires. She showed me that the tires were wearing out in a choppy manner on the inside of the rear tires and that was what was making the loud sound as we drove; and that we simply needed to get a complete realignment and new tires. But then, thankfully, she showed me that the front tires were doing the same thing. The reason I say thankfully is that as soon as she showed me that, I immediately knew that this was not an issue that I should have to care for. It was a defect in the Hyundai Elantra suspension design and that they were trying to pass the blame and cost and problem ownership on to the consumer, and absolving themselves of any responsibility of causation through their own product design. After we went back inside the service dept., she tried to blame it on that I might not have had the tires rotated up to requirements. But she wasnt thinking properly again. These tires only rotate front to back and back to front, not side to side; therefore negating the thought of non-rotation problem causation. For it was happening in the front and back tires, which it would still have happened even if we rotated the tires everyday. Then, I said to her that this was a deeper problem and that tires were junk and that it wasnt the need for me to have a realignment. After that she went in the back and I never saw her again. So I left my name and number (of which she already had) with an elderly lady at the back service stand and asked her to have Aamanda call me when she figures out whatever she is figuring out, and she never called me. Subsequently, when I got home, I researched on the internet this issue and I found very many reports of the same problem dating back many years. Some of them mentioned in their report that they did have their proofs of tire rotations as needed and that Hyundai still blamed it on the car owner. My question, if it was an issue of the car owner not doing things properly as Hyundai dealers and Hyundai itself contends, how is it possible that it is exactly the same issue happening to thousands of Hyundai owners over a span of years? Simply put; its NOT anything that the consumer is doing wrong, and IT IS an issue that HYUNDAI has ownership of (it IS an issue concerning a defect in the suspension of the automobile ~ FACTLY), and they need to be made and forced to rectify the problem with all owners that are dealing and have dealt with the issue.

I own a 2013 Hyundai Sonata. I can promise you I will never own a Hyundai again. My car has been at the shop 3 1/2 months none of the recalls have been checked. The car still cuts itself off. Hyundai keeps calling and telling me that they fix the issue only for me to go test drive the car and it still Loses power. They keep telling me it’s one thing charging me an arm and a leg And the car continues to lose power. First they told me the engine needed to be cleaned charge me $350. Test drove it still losing power. Then they tell me it’s coil pack number 3 charge me $280 to remove one bolt. Needless to say that still didnt fix the issue. Then they tell me it’s coil pack number 4. Another $280. Guess what the issue still isn’t fixed. They refused to fix my car And want to charge me $910 before they release my car to me. None of the things they told me was wrong with the car fixed the issue. I’ve missed over 30 days of work because we are down to one car. Nearly $4000 between missed work and repairs that never needed to be done. Hyundai is putting me and my family at danger along with other families with their vehicle. I’m guessing until someone gets seriously hurt or dies it’s not their problem.

I bought my Hyundai Sonata in May 2011 and was happy, until on 15,000 mile service. My tires were rotated and I started to hear a noise. I went to the Hyundai service and told them about the noise. They called me about an hour after I left my car saying that the noise coming from the tires and the reason is lack of rotation. When I asked why lack of rotation will cause this problem, service manager told me that the way suspension set in my Sonata caused chopping of the rear wheels if they are not rotated each 5,000-7,500 miles.So Dear Hyundai! I did drive many other car brands and never was too strict about rotating the tires in time. It never made this type of terrible damage to the tires. I started to check online and realized that Im not alone! Digging a bit more, I understand now that one of the vectors for the rear wheels suspension alignment is static. This is the source of the issue!I contacted Hyundai customer affairs and asked to make exception and replace my 2 noisy tires now so I can drive my new car without this terrible noise. I said that I will not continue to complain about the strict rotation requirement and will do it as they advised in the service from now on. However, I also said that such exception tires handling should be communicated when they do the service or even when they sell the car. When I did my first, 7,500 miles service at Hyundai dealership, they did not offer me the rotation nor advised that I should do it and why it is important.Hyundai customer service answer was that I should not wait for service or Hyundai to tell me that I need to do a rotation but ask the service to make the rotation. Thank you for this advice! Im now on the list of unhappy Hyundai customers and probably will never go for another Hyundai nor let any of my friends to make the same mistake!

I have been a customer of Hyundai for over 5 years, I recently had a bad oil leak on my IX20 which I had bought from new. They explained that the repair would be done under warranty and that a courtesy car would be provided. Unfortunately thats where the problems started. Hyundai courtesy car insurance only cover people between the age of 21 to 69 so it was suggested that I add the courtesy car to my insurance but when I contacted my insurance company that told me that they could not insure a car that is already insured. My car will take three days to repair. The suggestion given by my insurance company and the Hyundai dealer is that I hire a car to cover the 3 days. It seems Im being penalised for a Hyundai manufacturing failure.

After an engine recall of our Sonata, we had to use our own money to rent a car to replace the car for over 90 days. We have been promised our $800 plus many times but every time we call to inquire where money is, we are getting the run around that corporate needs more doc??? Total crooks who have made our experience so bitter, that would never recommend buying or dealing with low life company.

I am an owner of a Fluidic Verna CRDI. I delivered it from SS Hyundai, Mavelikkara two months before. After one month, my a/c pipe got bent and holed resulting on the complete gas drain out. Even after at the time of service, the service center was not ready to replace the a/c pipe. They were asking Rs7000/- for replacement. Also, extreme black smoke is coming from the exhaust itself. What should I do?

I’m writing this post because I had bad experience with Hyundai USA, and I warned their representative Lauren **, that this is what I would do. Her response basically was, “Go ahead,” and that is why I’m spending the time to write this. She refused to give me her last name, but if this gets back to Hyundai, I’m sure they will find out who she is.Back in March, when I would back up and apply the brakes, it sounded like thunder. I knew this meant I was having a problem with my brakes so I called the local Hyundai Dealership. They told me because I only had 12,320 miles on my car, that the rotors would be covered under my warranty. They also said the brake pads would not. The dealership was a distance away, and in the past even with an appointment, I had to wait a long time to have the repairs done. They also charge considerably more than a local auto repair shop would. I saved even more money because there was a local store that had a Groupon for brake pads. I had assumed that new pads were all I needed, but when they took off the rear wheels, they showed me that the rotors were also badly worn and had to be replaced. I had already paid for the pads with the Groupon, and I told them to also replace the rotors.I called Hyundai because the rotors should not have gone bad with only 12,320 miles on them, and ask that they pay the $149.80 it cost me to have them repaired. Their answer was since the repair was not done at a Hyundai Dealership, it would usually not be covered. They also said if I went to the Hyundai Dealership, and got a letter that the rotors were installed properly, there was a good chance that they would cover the cost. So of course, I went to the dealership, got a letter from them, sent in a copy of my bill along with another letter explaining everything, to their complaint department. Their response after doing all of this was NO! Not taking no for an answer, this time I wrote to the corporate office and waited three weeks for their response. I figured a multi-billion dollar company would just reimburse me, the same as they would have paid the dealership to have the repair done. As I said before, Lauren ** also said Hyundai would not cover it. I can spend $149.80 just for a good dinner, so it’s not so much the money, it’s the principle. In trying to find Hyundai’s telephone number it said that they got only 1 star for customer service, so you know this the next time you are looking for cars.

2006 Sonata Extended Warranty has catches. All in all was very happy with this car, a 4-cylinder GL model. After 7 years sold it to a friend, who is also happy with it. Did have an extended warranty, but to fix anything on the body, the parts would have to be ordered, and the car left at the dealer all week while a rental car was used (included in the warranty). But I did not want to do this for minor issues. There was one such issue with the passenger’s power window, which did not operate smoothly. The dealer sprayed something into the door but it didnt do much good. Finally on a snowy winter day the cable snapped that controls the mechanism, so the window would no longer stay up. Ended up ordering the part on eBay and fixed it myself in my garage.

I bought a new 2016 Tuscan a few days ago and finding welcome light in the handle doesnt work. Door courtesy lamp doesnt work and acceleration is bad. Ive contacted the dealer (Sisley Hyundai) and they have asked me to take the car to the dealership. So far I have taken it back to the dealership twice. They couldnt give any satisfactory answer, neither could solve the issues so far. They have asked to take it back again but I feel they are just killing time and cannot do anything. These seems like a factory defect as I find lot of customers are also complaining the same. Hyundai Canada needs to recall this car immediately. And I would rank this car as - do not buy.

When Im looking for buying 2020 Tucson, Hyundai College Park sales person who name is Sharon ** contacted me that they have a 2020 Tucson value and gave me a confirmation with good price. But when I be there in appointment time they do not have that car and show me another car with higher price. Sales manager said me just had been sold out what I want, Even nobody said me sorry. l lost my time and very disappointed. I want let everybody know who want to buy new Hyundai car be careful as like this tricky sales in Maryland college park Hyundai dealer shop.

I just like to have a horrible nightmare story with my Hyundai Sonata 2005 in last 2 years. I desperately need your legal helps, suggestions and comments. On 02/22/2012, My Sonata 2005 just past 70,914 Miles and I was suggested by young guy name ** to change my Timing Belt and etc. I spent $967.43 to let Lehigh Valley, PA Hyundai Service Center done the job. At that point, my car just have a tire issue. After 2 weeks, I hear some noise when I first time start car. I called **. He told me because it’s new belt and Id better to tolerant it. At April, I still hear noise and little bit loud. I call them again. They let me left the car with them several days. They wrote it down as they cant find any problem and adjust timing belt little. They sold me about annual State Inspection package this time. After that, I changed Spark Plug and Engine Oil with top line product myself in the same year. I always use Hyundai Genuine Oil and Air Filters once day one and do this maintenance job myself when I purchased the car as brand new one. I tolerant this problem several months and called them again. They still tell me the same answer. I was so busy for my job and life. I cant always let them keep my car for several days to find nothing.On 04/08/2013 at 88,055 miles, I hear a belt broken sound while I am driving on I-78 and engine is completely shut down. I called them ask for road assistant and was told to paid for towing or solve myself. I managed myself to get their place. They told me that I have to pay myself for the repairs. After several days, they called and informed me that they found the engine was broken. They will cover for these repairs. In last year, I already talk to totally different Manager and Service Reps. They also told me that they had difficult to find replace engine. Until 05/01/2013, I was called for the job done.I changed engine oil with Hyundai Genuine Oil Filter and 5 Gallon Castrol High Mileage 10W40 myself last summer. And I wish I can keep this car for another 5 years. However, I notice in Nov. the oil check light sometimes flashing in an barely occasion while I drive on highway ramp and stop at traffic. Im NOT pay too much attention about this issue. I know if I call them, they will keep my car for several days and find nothing. Thats about their service and skills.Last month of 8th, I try to pull my car from heavy snow in dark evening and the car start as normal and was NOT working after several times back and forth to pull out. With several light on, I can start the car at all. I give up my efforts to drive car out in that evening. I called my job off in second morning and try to start it again. It was OK and out of from the snow. I immediately drive to LV Hyundai Service Center and notice that the engine check light is solid ON while I stop at traffic. They call me afternoon and tell me they cant find any engine oil in my car and the engine is broken again and ask me about engine oil and filter purchase receipts. I usually dont keep these small purchase receipt for my normal life. However, I can show them my a couple of old replacement Hyundai Genuine Oil Filters in my garage. I bring two used filter and one air filter. I argue with them NO CAR should running under engine oil while my gas tank is 80% full. Your engine has a big design defect. You should repair or replace it again under your all your warranty claims and consumer protection laws. I talk to them back and forth several time already. They still refuse to do so. I dont have my car for more than one month. Please help me if you all can. Thank you very much in advance.

Not only is the initial cost of the built in navigation system a rip off, wait until you want to update the maps. Pay $35-$40K for a vehicle and then, in our case, Hyundai dealers wanted $169-$300 for a simple and inexpensive update. They take a few minutes, plug into a computer or have a disc and they have the update and then, with a straight face they want that kind of money. Next vehicle will have free updates or no navigation system. Sure wont be a Hyundai product.

I recently sent my 2010 AWD to repair the front ends because of it being very noisy. I had the rotors change and brake pads changed and the suspension link fixed. When I got the vehicle, it drove just perfect. It cost me over $500.00 to fix the front ends. No noise and felt very firm. About 2 weeks after, the noise started again like it was never fixed. My warranty just expired in March 2015. That was about the 3rd time I had to take it in for the front ends. Now what shall I do???

I leased my new 2020 Hyundai Tucson on June 30, 2020. Only a month later on August 1, 2020 the oil pump light appeared on board. Advised by the Blue Link representative I contacted from the car, I took the car to be serviced at the nearest dealership (different from the one I leased the car from). Once there, I was told they dont have a replacement car for me to drive while the car is in their shop and that the oil pump they ordered should arrive in a few days, and I am still waiting for it! I am an essential worker who needs a car to get to and from work! I called Hyundai customer service, I was assigned a case manager who had no clue what to do, what part I needed for my car or how to find out when it will be shipped. He recommended I rent a car while Im waiting for mine to be fixed (which could take weeks...) and said I will be reimbursed $30/day if I rent a Hyundai or $20 for a different car. I live in New York City, those are not the rental prices I can find here. Meanwhile, I am still paying for my lease and cannot use the brand new car! This is the second Tucson I have, but after this experience I will definitely switch car companies!

Sad and Disappointed, Hyundai Customer support sucks. Have been writing to them for over 2 months. Zero product knowledge. Customer service guys call back and talk to me asking, What car you want to buy? They look at the car for First time. I doubt they even work for Hyundai. I know more about Hyundai than these guys and have been driving Hyundai for 17 years, no more! Trading in for new Tesla. At least the Brand cares for its customers!!!

This 2014 Hyundai Elantra is the worst car I ever own! I had nothing but problems with this car. It stalls out all the time. I have it to the dealership 4 times and they cant find anything wrong. No codes and the plastic piece broken off when I pulled it up to, now the front end where my fog lights are the driver side plastic part has came off, I had my fuel injections cleaned at 15,000 and still this car stalls. This has been a bad experience with Hyundai main office not covering anything on my car and I had my case open 4 times over the same issues. I cant wait to get rid this car, I will never buy a Hyundai again.

I recently upgraded my car to 2012 (July 2012 model) the car had 35,000 miles, on clock now 40,000. After the first major service at approx 39,000 miles I found some difficulty in changing from 3rd gear up and sometimes changing down. Went to local dealer who had car for a day, stated car needed further checking. Felt gear box problems, but needed to strip down first and get permission from Hyundai to same under warranty.However the following day I was informed there were signs of wear on clutch and flywheel also need changing due to heat damage, also that repairs not covered by warranty. When I questioned further I was told same was caused by driver and repairs would cost 900 euro plus vat. I refused and told them to put car back together. I was charged 273 euro for same. In my opinion the guarantee is a joke. I have been driving for over 38 years and never caused damage to a clutch. My husband contacted the Irish head office and found them very unhelpful and bordering on rude. My advice to anybody thinking of changing to Hyundai is think again. Stay clear and save yourself a lot of trouble. Buyer beware.

I recently had given my car for insurance claim. I went to a dealer known as Planet Hyundai located at Khokhra in Gujarat, India. They gave me a time of 20 days for the delivery. When I went to pick up my car I found out the work done on the car is not at all satisfactory. I would have got better results if I did not give my car into a company showroom. The paint looks completely different than the other parts of the car. They did not even pay attention to the jammed back door. I had to fix that up all by myself. Still today the problem is not solved and they are not ready to listen to my complaints. I had almost paid 7.5 INR in order to get my car done with the company. I would have at least saved 5k if I would have done it by myself or with any other third party agents except Hyundai authorized showrooms. I am complaining since 2 weeks now but all in vain. I would never refer any of my friends for Hyundai if this problem is not taken care of. I will also not stop complaining about it. And I would make sure that I don’t buy any more cars from Hyundai.

Had a break down at 1930 hrs... Even after repeated complaints didnt get any assistance to my car Whole night... and the dealers were so rude and blunt to ask for any help...In spite of repeated calls there were no help to me. At last they wash away their hands after giving me one number... which nobody picked up. As a result there were no help from Hyundai and I had to struggle with the local dealers for help...

I am having problems with my Hyundai Tuscon windows. My drivers side and passenger side windows have a short in the panel and many times will not work. I took them into a 2 dealers in San Diego and they could not repair. I spoke to Scott at Hyundai motors and he is helping me with my window issue. Thank you Scott! I will update after next repair. Thank you Hyundai for listening to me.

Glendora Hyundai gives the best service and value for your money. Ive purchased my last 3 cars there and have recommended this dealership to family and friends. I will never buy a car from anywhere else and will always buy Hyundai vehicles.

I bought a 2011 Elantra limited brand new. I am getting on average 22 mpg, summer and now winter. City is 19 and highway is 23 mpg. Im waiting to see Hyundais response on this. I have my 3rd visit to the dealership next week. I saw where Honda got in big trouble for misrepresenting mileage (should be around 40 highway, 33 combined).

I bought a 2011 Hyundai Sonata last year in April 2015. I bought it used with about 89k miles on it. Up until Sep. 25th 2016, the car has been working perfectly. But about a week before that date, I noticed how badly the car was burning up oil. I was putting a quart in it every week because it would read low. On the 24th, I was driving with my 1 year old in the car and all the sudden the car started making a clanking noise. Thank God I made it home that night because I wasnt sure if I would without the car breaking down. When I got home, I turned the car off and turned it back on and it just sounded terrible. Sounded as if the whole engine was falling apart. The next day, I knew I wasnt going to be able to drive it.I called Columbia Hyundai in Cincinnati and I took it there to the shop on the 28th. They discovered that my car was part of the motor recall for that model car and that my car needed a new engine. It is now Nov. 9th 2016 and my car still has not been fixed. Its been in the shop for 6 weeks now. They still have a car in their shop from July that hasnt gotten a motor. I just got off the phone with them and they said it will maybe be the 1st week of December when they start getting motors. Shouldnt they have started mass producing these motors knowing there was a recall on the engine for thousands of cars? Makes no sense to me. Thankfully, Hyundai is 100% paying for the new motor and the rental car I am using. However, I am still making a payment every month on a car I do not have and I have asked Hyundai to reimburse me for this and they refuse to do so. Not very satisfied with Hyundai right now.

On 8/8/2017 my Hyundai Elantra vehicle started clunking as a way getting on to the highway. After pulling over, I saw a huge puddle of oil that was leaking out of my vehicle. After having it towed and inspected I was told that something let loose in the engine and blew a hole right through. This was after only going through a puddle but then having all parts affect cleaned out. A week later this is what happens. I have never owned a vehicle where the engine had to be replaced so quickly. It is only a 2015 with 109,000 miles approximately. I had a previous 2010 Hyundai that surpassed that mileage. I believe that something is defective in the way they have made these engines in newer year models. Everyone should be aware of this before purchasing because I am now spending thousands of dollars after only 2 years of owning the vehicle on top of being stuck with a significant amount due on my car loan.

I too have had trouble with my airbag light on my 2005 XG350 since it was new. The service records show this. Now that the warranty has expired, the dealer technician told me to bring it in for reset since I have had history of having it reset and also new bags installed. However, this service shop is all the way across town and I live approximately 45 miles away. I have decided to just let it burn out. More of a hassle to get it fixed. By the way, I now have trouble with my seat belt not retracting. It is fully extended all the time. I just hope I dont get into any severe accident whereby I will need it. Lord help!

The timing belt went out on my 2008 Hyundai Accent with just over 63,000 miles, just over the 60,000 warranty. But thats not the worst of it. The dealership where I had it towed told me that I have a cracked cylinder head also. So here I am 600 miles away with a loaner because they couldnt fix it then. That was last week!I called Hyundai, but they say it is out of warranty. I have had other vehicles with lots more miles that needed a timing belt replaced, but nothing that affected the engine like this.

I had a terrible experience with Hyundai following an accident that occurred due to their negligence and they are not taking any responsibility. I went to pick up my car from the Hyundai service centre. My car was left parked in reverse no Ebreak (manual transmission). I clutched in to start the car, being used to park in neutral I clutched out to go scrape my windows while the car warmed, but my car flew backwards and smashed into a new car on the lot. They will not take any responsibility for their negligence and were incredibly rude. I will never ever buy a Hyundai again.

I made an earlier complaint about this. The air bag light stays on at all times in my 2009 Hyundai Accent. I took it in for service today and it was there all day. When I checked on it, I was told the tech could not figure out what was causing the light to stay on. According to the service writer, they will have to check it one component at a time. This sounds very expensive. I cant believe this has never occurred before and I am the first Hyundai owner to have this problem. Hyundai was touted as a safety-minded company, but this car is not worth pouring money into while I still have payments.

My Sonata was manufactured on May 7 of 2007 and it was old to me as a 2008. I thought anything manufactured before July first could not be sold as a 2008.

Ive procured an IX35 approx. a month ago from the Hyundai branch in Umhlanga, Durban, before I took delivery, there was a number of issues with the vehicle. The salesman promised that all issues relating to damaged drivers seat, back tail light, no door clips, etc. will be attended to. We agreed in writing that they will be resolved within 3 days. This never materialized. My numerous attempts to the dealership was ignored. I am also awaiting the registration of the vehicle which is also currently not done. I am at my wits trying to explain myself to the Sales manager and the salesman. The recent recommendation from the Sales Manager in writing that I must return the vehicle. I am comfortable with this and I kept asking for the last week now, when the deposit of 90 thousand rands will be refunded and the vehicle returned. I now hear today from the Sales manager that he will attempt to resolve the issues. I am now extremely frustrated and require that this matter receives urgent attention.

I was really excited to buy my first Hybrid. I have long commutes to work and wanted a car that could save me gas mileage. This car is a 2018, at the time of this writing it is now 2021 (4 years old!). In the time that I have bought it, the car died twice on the highway commuting to or from work. The first time it died there was no check engine light warning to indicate any kind of prevention to get the car looked at. I was just driving home and then a big yellow icon popped up. I was able to coast my car off the road and turn it off. I waited a bit and then turned my car back on. I was able to safely finish driving home before calling the service department at the Hyundai dealer in my area to take a look at it. After they finished and I paid for their services, no satisfactory answer was given for why it died or what could be done to prevent it. Just something about some kind of water hose being replaced??The second time my car died was this past Nov 1st. The day before I heard noises coming from my car but I couldnt be certain. Again no check engine light or anything. So as I drove to work again on the highway all of the sudden a check engine light comes on and my car dies. I barely make it to the side of the road again with smoke coming out. I called AAA to tow my car to the Hyundai dealer. They wont be able to look at it until mid December. All the local Hyundai dealers were booked. I took it to an auto repair shop to run diagnostics and was told my engine had seized. I would need to replace the engine. This car is only 4 years old, I cant believe it. Right now once I get my car in the shop, I am praying the manufacturer will cover replacement of the engine which I was quoted costs $10k! My remaining car loan is more than that. Come next year, whether replaced engine or dead car Im selling my losses and chucking it. Hence, my presence on ConsumerAffairs. Looking for a better reliable car. (Sigh) Hopefully I can warn others. Its comforting to see my experience is not unique to me.

Although a 6 speed manual, 2 door car might not be everyones cup of tea, I really like this 3.8 L/350 HP coupe. It runs very easily in traffic and has plenty of capability when given a clear road to play on. I have had no significant complaints in the 42,000 miles I have driven it and Hyundai have covered every little issue that I have had. Warranty and service are great but gas consumption isnt!

I really enjoyed our Hyundai Sonata 2006.... We had the usual problems/recall issue with the airbags in 2013... At about 45,000 to 50,000 miles... many electrical problems. Apparently at some point without being disclosed to us when we bought it, our vehicle was a rental. At some point liquid was spilled into the console which caused electrical damage to the car under the front dashboard (car would not start - no crank - damage to body control module), so the dealership said. We didnt spill anything and this didnt happen till 5 months after we bought it. Either corrosion takes that long or there was something else going on. Never saw this supposed damage. Cost: $500.Shortly after that repair (16 days)... the drivers door would only unlock, internal BCM problems again. Go figure... no charge to repair. At 50,000 miles (Sept 2008) the Check Engine light would come on, cruise control inop., ESC and ABS light on. Cause: code c1513 brake switch failure (just read today that at some point that was a recall - had no idea - 1-9-14 so decided to share my story with others). They replaced the switch. N/C, but for some reason I noticed they did charge for 2 brake lights and labor $65. Most likely they were fine and it was the switch.Other issues.... sure seemed like the rotors/calibers rusted really fast and we changed all 4 brakes/rotors/pads etc. every year!!! Had none of these issues with our older Ford Taurus. No engine issues with the Sonata... just electrical and constant brake replacing.

My sons car was totaled a month ago and it was a leased vehicle. Geico was on the phone call when we called and got the lease payoff amount. We had put a large amount down at the lease signing and had made our payments. The payoff was $17242 and we negotiated with Geico for $21762.00. We were told by Hyundai finance that the overage although rare would be sent to us. A month go by and no check. I called. They said that the account would be closed on the 8th of July and a check would be sent out. Called to check on the 10th of July, today and now I am told that too bad they keep all of the proceeds and we get nothing. That is not what they said when Geico was on the phone. They have lied and changed their story so many times. I will never buy another Hyundai!

I purchased a new 2013 Hyundai Elantra Limited - Black with Black Leather Interior with a 5 year warranty or 60,000 miles. I have 10,115 miles on the car. The car is driven by one driver only and no one has ever sat in the back seat. The back bench seat on the top part right under the head rest, the stitching is coming apart and you can see the foam now. Poor quality of thread. I live in Southern California where the weather is not harsh. The outside weather stripping is flopping in the wind on the back passenger door on passenger side. I took the car into be repaired by the Irvine Hyundai dealership and they saw no problems because I have a 5 year Interior Warranty. Well to our surprise the repairs were denied. The Irvine dealership recommended I put in a claim with the headquarters - Hyundai Customer Care Center which I did. The claim came back denied because they said it was caused by an outside environment. This is unacceptable. I have a warranty. I own 3 older Hondas with all leather seats and I have never ever had any problems with thread coming apart. I tried to discuss with my claims manager further and they refuse to talk to me. They told me the claim is final and closed.

I went in to take my 2011 Hyundai Sonata in for my lifetime warranty oil change at 7,500 miles. When I picked my car up, Thompson Hyundai charged me $25.96. They said they rotated my tires, which had to be done in order to keep receiving the warranty and the oil change was free.I feel as though they charged me for the oil change. I am very unsatisfied with Hyundai. I feel that every time I take it in for an oil change, they are going to charge me for something else due to the customer having to follow, at a minimum, the factory maintenance guide in order to receive my warranty.I own two Lincoln vehicles that get free lifetime oil changes. When I take these cars in, they change the oil, rotate the tires, and wash the car; all for free. I understand when the car starts getting older and the mileage starts increasing that they are going to be charging me for certain maintenance services. But I feel as though they are ripping people off and they are not giving free oil changes as they said they were. I contacted three people at Hyundai about this issue and they keep telling me that this is their policy.

Don’t Buy it and waste your time and money! I lease Hyundai Tucson on December 2018. The car was running perfect for 3 months. The start showing same problem over and over, the problem is happened often but in not continuous manner. The problem is:1. If the car off, once you insert the key in ignition, the key stuck and not turn the car on. After 15 to 30 minutes the car back to normal.2. If the car on ... suddenly the maintenance light, the turned on, the AC turned off, the front left signal off, the engine overheated and when you turn the car off the key stuck in ignition. The issue continue happened almost once a week for 30 minutes and then disappeared and back running normal. I took one of my vacation day and took it to the dealer. I explained the issue in detail, he said as far as the issue not continues he can diagnose it.“People who create car cannot identify issue and leave you with possibility to stuck in the middle of nowhere of that issue happened ... funny right”. Every time the issue happening I called hyundai to come pick up the car and find out what’s going out and give me a loaner car since my work required a car all time —- customer service, case manager reject my request. Last time the issue cont. so I called the road side assistance. They took it to the dealer. The car was in repair for three days. Hyundai did not give me a loaner car and they offer the max reimbursement for rental car $38/day... that offer after I had a case # with them and two days after I was without car ... in NYC is impossible. The min car rental is $60/day in NYC and that for smaller car than the Tucson.The dealer claim that he fix it by replacing the ignition. 30 minutes after I pick the car up and on my way back the issue is happened again for 30 mins... Again back to same hyundai concept cannot identify their car issued .... funny. That would be the last car I buy or lease from hyundai. Except if you wanna ride a car with a fancy shape but 20 yrs old keep showing problems.