Failure to live up to warranty - The ESC light comes on and the car goes into a limp mode? It vibrates and wont accelerate. Five failures in the past 30 days. The general manager now tells me the car is fine, but he cant say what theyve repaired. Meanwhile, Hyundai Consumer Assistance 800-633-5151 gave me a case number and then advised me that they shipped the case to their regional office but cant give me the telephone number. The regional office was to call me last week and then this week, no calls. Some warranty!

I was driving along a straight road 4 weeks ago when there was a sharp crack. A hairline crack appeared down the plastic decal of the climate control system and the audio system. When I took the car to the dealer they stated that it was a scratch and not a crack and the manufacturers have refused to repair it under the Warranty (there is a 5 year Warranty on this car). I am a 74 year old lady so there are no children in this car to cause a scratch - it is very definitely a crack, but the dealer says it is not. I feel as if I am now in limbo with this.

2014 Hyundai Tucson - We purchased this vehicle November 2017. Less than 8 months later, on July 8th, 2018, our vehicles engine caught on fire while driving on the interstate. There was NO warning sign prior to this. maintenance was kept up with as scheduled. Hyundai Tuscons are DANGEROUS. Please do not purchase a Hyundai vehicle. They are not recalling vehicles as they should be, and someone is going to end up dying over their engine problems.

Had a break down at 1930 hrs... Even after repeated complaints didnt get any assistance to my car Whole night... and the dealers were so rude and blunt to ask for any help...In spite of repeated calls there were no help to me. At last they wash away their hands after giving me one number... which nobody picked up. As a result there were no help from Hyundai and I had to struggle with the local dealers for help...

Paid a lot of $$$$ for this car, $50000. Ive been driving a Hyundai Sonata 2011 Turbo, has 125000 on it, great car. Looking to buy another Sonata but 2018 models arent as fast as my 2011. Went for a drive, not even close, what happen? The Genesis was in showroom floor. Took for a drive, Wow, the car floats on the pavement. 3 driving modes, sound system you better wear earplugs. Comfort, outrageous. Noise from outside what noise. Looks beautiful. If you never seen the Genesis Emblem you would not know what kind of car this is. Kudos to Hyundai. Awesome car.

I purchased a 2010 Hyundai Sonata in August 2009 with 500 miles on it at the time of purchase. To date, I have had the vehicle in the service department 3 times regarding the transmission, dropping, failing and stalling, for a total of about 4 weeks in the shop. Just before the 60k mile warranty expired, the rear passenger side door handle fell apart. I had that replaced, covered under warranty. Since that time, about 5,000 miles has passed and today, the just replaced door handle fell off again in my hand trying to put my children in the car. I have tried and tried to be patient and put up with this car and all the times it has been in and out of the shop, but I am truly to my breaking point. I have to put my children in this car and travel to school, work, daycare and after-school activities. I need someone to get in touch with me regarding the possible lemon law or before it gets to that point about someone buying back my vehicle and putting me in something comparable of my choice. I am aware of the laws and my rights. Please contact me as soon as possible so we can have this resolved before anyone is seriously injured as a result of poor craftsmanship and production of my vehicle. Thank you very much in advance for your time.

I would like to highlight that I have a very bad experience with the quality of tyres Verna is using. Verna was one the cars I always wanted and finally one year back I bought it. However, I did not know that it uses some bad quality tyres. I was travelling from Indore to Pune on 2nd June 2019, when the tyre (Front Left side) of my car (Hyundai verna SX (O)) got burst and I had near escape from death. My spouse got hurt on her head and eyes. I was driving at a speed of maximum 50kmph, as it was a single road, between Rajgurunagar and Chakan. The Front Tyre (left side) suddenly got burst.On contacting the service management of Hyundai and Hankok (tyre manufacturer/dealer), they said it is a cut on the side wall and its not a fault of tyre and denied my request of replacing it. My point is such expensive and big cars who can run at around 140kmph, should have such bad quality tyres and risk life of the customers. OR, should they provide any better reliable and trusted brand. For instance, even I say, there was an impact on tyre, should the tyre easily gets burst. I have another car - Chevrolet Beat and used Bridgestone, MRF for last 10 years not. Have gone on potholes on highways on speed as fast as 100kmp, but never had this experience. This clearly shows the quality of tyres.

Once John ** the owner of Tustin Hyundai became aware of my dire situation with my Tuscon he went above and beyond to make things right. He got me out of my lemon tuscon, something Hyundai motor would have never done with out his assistance.He and his team worked tirelessly to get me my beautiful and fun Kona. John and his team did an amazing job making me a very happy customer. I definitely recommend John ** and Tustin Hyundai

Painting problem of Hyundai Sonata 2009 - I bought a Hyundai Sonata Limited on September 26, 2009 and I have been driving this car since then. On February 19, 2012, I discovered that the painting of my car was peeling off on the roof, hood and side of the car. The paint is peeling off in large layers not small portion. My car currently has 66,000 miles and is approximately two years old. I regularly check and change oil in my car every three months in Hyundai in McKinney, Texas. I wanted to solve the problem of my cars paint so I went the dealership in McKinney, TX where I bought my car. After discussing the problem, they suggested going to the Hyundai body. I went to the Hyundai body shop in Plano Texas. They estimated $1,948 for painting repair. The dealership said that I would have to pay to repair out of my pocket. It has been past warranty.I then contracted the Hyundai Consumer Affair about my cars problems and they too stated that my car was past warranty so it is my responsibility to pay for painting. My car has not been in an accident or has experienced any environmental factors that would cause the paint to peel. Before I bought my car, the car was driven by a dealership manager for a while who put approximately 5,000 miles on it. There were many of lock chip spots on the car and the paint was peeling off numerous places. I wanted to buy the car so dealership promised to fix the paint and sell it to me. I bought the car with the paint problem fixed. In my analysis, when Hyundai fixed the paint, they did not use quality paint or the paint that was already on the car was poor quality. The car once again has problems of peeling paint. I strongly believe that Hyundai has responsibility to fix the paint on my car.I understand that Hyundai set the rule to apply the warranty, however, I have not driven the car for three years yet. This paint problem is clearly a defect caused by the car manufacturer. I do not think I have a responsibility to fix the paint on my car because it is not even a three-year old car and the problem is the quality of the paint on the car. Hyundai must to provide quality customer service and provide quality manufactured vehicles to sell to the customers. It was my understanding that when I purchased the vehicles from Hyundai that I would receive both. Therefore, it is Hyundais responsibility to correct the paint problems on the car since I have not caused the paint to peel.

2011 Sonata is a Bright Yellow Lemon. Worst car I have ever owned. Constantly needing service and engine had to be replaced at 85K. My wife wont drive the car because she doesnt trust driving with kids in car. It is literally falling apart and every day there seems to be a new issue or a recall. As I write this review I am waiting for my car to be towed because yet again...it wont start.

Front bumper falls off very easily on Sonata - Be very careful when pulling into a parking spot with a tire stop installed like most handicapped parking spots. I went about 2 inches too far and heard a scrape on the tire stop. I backed up slowly, and it pulled my front bumper off the car on one side. I pushed it back into place and taped it up to drive home. They are the cheapest little plastic devices that hold the bumper on the car, and once they break (according to my dealer), you have no choice but to replace the whole front end of the car ($1,104.00). When speaking to the body shop for Hyundai, they explained that Hyundai used to warrant this problem, but there were so many that they quit doing it. They said they had replaced over 25 of these recently. I went through all the Hyundai customer options, but they would not help in any way. There is nothing to keep this from happening again except being very careful when you park. I will never buy another Hyundai again because of this. Very cheap manufacturing and possibly dangerous. I hate to see this happen with our car companies. I never had this happen with any other car in the last 50 years I have been driving. Just an additional note, there is not a scratch anywhere on the bumper except underneath and nothing broke or cracked except these cheap fasteners which are attached to the bumper. Some of the other plastic parts under the bumper have to be replaced as well. Hope this helps others, and I wish I knew about it before I bought this car.

OEM radio not covered under any warranty. I have a 2015 Santa Fe. One hour after I took delivery, a HID headlight started flickering. Astonishingly, Hyundai denied the claim initially as its a ‘wear and tear’ part. An hour old… Eventually, they caved and replaced it. 3 years later, the Infotainment unit started looping on startup. Despite their vaunted 5-year warranty, and the 7-year extended Hyundai branded warranty I bought, its not covered. $4000 OEM, and Hyundai could not have cared-less if they tried. Do not trust hyundai – not the car, not the company, not the warranty. Not even the dealership. Avoid at all costs. And costs be sure!

I have had a warranty claim submitted since my car was new (3 years ago). I have had the car in to service this claim 4 times and the last time (today), they made the problem worse, not better. They appear to never intend to repair the problem. This is a smaller issue with the near-criminal salesmanship I experienced when I bought the car. Please suggest on how I can repair my problem when they appear to not honor the warranty. Thanks.

I purchased a 2021 Hyundai Kona in November of 2020. With less than 14,000 miles, it had to be towed due to a broken transfer case (manufacturer error). Hyundai refused to reimburse me for the $275 tow as a result of their poorly made car part which resulted in the tow. I would not choose this vehicle and will not be purchasing another in the future.

My car only got 7,000 KM. The trouble with my Elantra, my battery goes dead and have been boosted twice and another time it went completely dead. Had it towed to the nearest dealer. This is a new Hyundai Elantra Limited when it had less than 6,000 KM it started but I had a 2012 which I had the same problems, so I traded for another one. I was told my 2012 had a ground issue. Now I know that I been lied to. Going to my dealer he tell me that the alternator is a low amperage alternator to save weight, and I should consider getting a solar panel and plug it in my cigarette lighter to charge my car. Now I drive some days around 20 KM which should be plenty to charge the battery, and I hardly use any electronics, like listen to the news 20 minutes. Now I dont trust this car because I dont know when Im going to be stranded. Now my Elantra got 7,000 KM and I dont dare to play the radio even to listen to the news, should I get a portable radio with batteries and a solar panel. By the way, once every two weeks I go on a 200Km ride. People are telling me Im being lied to. I have since notified Hyundai head office in Ontario, the phone # is in one of the manuals that I got with the car. Its been two months and no reply yet. They got my email address. Wont even send me an email, so I call again today.October/24/2014, I purchase this car I believe April/9/2014. This car is like you say new, I purchase an extended warranty which I told them I had purchase one from GM and it was worthless. $2400 and they told me that they werent GM, that you could trust Hyundai and they stick to their warranty. It was about a little bit over $1600. My, I dont know what to believe. Am I told lies? We will soon find out and Im about ready to go throughout my iPad just what the problems are about my warranty. I hope its not another lie.

I purchased a 2012 Tucson on 10/3/15 (yes just last week). I had the car NO JOKE 4 HOURS and the car began stalling out. The dealership came to pick it up that day, 4 hours after bringing it home. They have had it since. They still have no idea what is wrong with my car and I am getting the runaround. I bought it from a Chevy Dealer, did a trade in on my 2011 Chevy Cruze, which was mechanically sound/perfect. Now, the dealership tells me they had to send it to a Hyundai Dealership for further review. HELLO my father has been a mechanic for 20 years. A GM Mechanic (he lived in another state or I would have him fix it). He knew exactly what was wrong - electrical/computer issue. Once the car reaches a certain temperature the car shuts down. I relay this to the dealership and they treat me like I have no clue. Come to find out after them spending 4 long days on it, its a computer/electrical issue. I cannot believe I am going through this with a new purchase. I am stressed, pissed and paying for a car I cannot even drive/let alone have for more then 4 hours. Lastly, today I found out that there is a recall on this car. I told them I dont want this car anymore. I do not feel safe and to put me in something else. They flat out told me no because they will fix my car. Oh yeah fix my car? WHEN! I am still waiting.

The battery in my leased 2015 Hyundai Sonata wont hold its charge. Purchased in October of 2015 about 8000 miles and about six months into the lease the vehicle failed to start repeatedly. This went on through September of 2016 with the vehicle having to be towed to the Dealerships shop approximately every few weeks to every two months... I grew increasingly frustrated and angry about the Dealerships inability to identify the problem. Eventually I filed a lemon lawsuit against Hyundai Motors and a small settlement was paid in December of 2016. The vehicle had just come out of the shop 9/26/16 (11 days) before! I breathed a sigh of relief when for over six weeks the vehicle continued to start (it appeared that the problem had actually been resolved). THEN on the morning of 1/17 of this year when I got in the car to drive to work it failed to start... it was in the shop through 1/30... again on 3/18 and has been in the shop since then while the Dealership continues to labor over the origin of the malfunction (which even Hyundai engineers have not been able to figure out). I am grateful that the Dealership has worked diligently to make sure that at least I am given a renter or loaner vehicle. I am no longer going back and forth having the car towed to the Dealership shop. I insisted that I be allowed keep the loaner until Hyundai Motors buys the car back from me. Fortunately, the Service Manager has been very sympathetic to my circumstance and hardship and has agreed to allow me to drive their loaner (a 2017 Sonata). Unfortunately, I have not had the same experience with the Manufacturer Hyundai. Eight days after my initial contact with them (3/20) I am told that I must communicate with their legal division through an attorney... I am just livid!!! The Consumer Affairs Division of Hyundai Motors fails to provide accurate and timely important information, fails to return call as promised, and is extremely negligent in the instance of documenting the details of the Ticket the department creates. NOW... I am forced to communicate with an attorney for a second time. In the meantime the monthly payments for the lease of this vehicle are still due...BUT I AM NOT DRIVING IT BECAUSE IT IS IN THE REPAIR SHOP!!! I will update this file as my situation continues to unfold.

I bought a Hyundai i10 on 31 Dec 10 and the air conditioning unit is not working properly ever since. I complained several times but it has not been rectified until now so I am very unsatisfied with i10.

I was rear ended and I hit a light pole. I knocked down this pole and my truck was total. I was concern that my air bag did not come out. I drive a 2011 Hyundai Veracruz. I was concern why my airbag did not protect me that I research safety of the truck and found out there are recall on my truck and I was not informed. I have not move so I should have received a notice.

I have a 2011 Hyundai Sonata with less than 75,000 miles. I was driving and when you got up to 2500 rpms, the motor started clattering then the engine light came on then went off again. So I parked it and took it to the mechanic today, Monday 8/11/14. They checked it and I need a new motor. The oil was low 2 quarts apparently and it doesnt leak and the oil light didnt even come on. I THINK THERES A PROBLEM HERE AND HYUNDAI NEEDS TO DO A RECALL! Now its going to cost 3500 to get another motor that has 85,000 miles.

I have had to replace 3 different door handles on the car because they broke when you tried to open the doors.

I purchased a 2020 Sonata Ltd 1.6 Turbo in March 2020. Since day one the engine has had a burning smell and I’m wondering how many other Sonata owners are dealing with this. I’ve taken the car in 5 times. They’ve done pressure checks for leaks, reached out to other Hyundai service centers and gone over the car with a fine tooth comb without finding the problem. I reached out to Hyundai Consumer Affairs who basically told me to live with it. So I’m asking, if there are any other 2020 Sonata owners with this problem, don’t let the service center tell you the smell will go away because it won’t. Call their Consumer Affairs at 1-800-633-5151 and lodge a complaint. I paid almost $40k for a car that I can’t even park in my garage because the smell is so bad and Hyundai wont address my problem. Also, if you’re thinking of buying a Sonata be sure to turn it on, raise the hood and put your nose down near the radiator. If you smell that burning coolant, WALK AWAY!! So so disappointed in Hyundai.

I purchased a new 2012 Hyundai Sonata from the Liberty Hyundai dealership in New Hudson, MI and experienced engine problems about a year later. I took the car into the dealership and was told I would receive a loaner car when they got some in stock. After continuously calling for a few days, I was told they still didnt have any loaners. After a while they called and told me that I could not get a loaner because they needed authorization to tear down my engine. So basically the service department manager lied about giving me one in the first place. He then told me his rep authorized to tear down my engine to see what was the cause of it not running correctly and burning oil. They told me I had sludge in my engine and the oil was never changed even though I have receipts to prove the oil was changed. The manager then said the place I got it changed from really didnt change the oil and I would have to go back to them. He then said as a result, my warranty was void and it would cost me $4,200-$8,000 to replace my engine. This was not the only problem I had with this dealership. The service manager also told me there is a recall on my car. I asked if they fixed the problem for the recall and he said, “No, unless we have the engine fixed.” When I first bought the car, they told me about a tire warranty, which is also a waste of money! They told me how great it was, and that if anything goes wrong with any of my tires, the company that offers the insurance would come out change my tire and cover expenses. I learned firsthand that wasn’t true at all. I had a flat tire and called the insurance company. They told me I needed to take it in to a reputable tire place such as Belle Tire. I took it to Belle Tire and had to pay for a new tire. The insurance company told me they wouldn’t pay for the replacement, and I come to find out if they did, it would be as a reimbursement. I was only happy that the flat tire didn’t happen when I was driving or on the side of the road, because they wouldn’t have come out to my location immediately. I am absolutely displeased and angered by their service! It seemed as soon as I pulled into the service department for them to look at the car, they were not trying to help - they were telling me lies and saying anything just so they wouldnt have to fix it. Not only will I never buy from Hyundai again, I will tell those who ask me about getting a Hyundai that it is not worth the trouble. Lord forbid something goes wrong, and it will with their cars, because they will not fix it.

Purchased a 2014 Hyundai Equus with 71 miles on odometer and Hyundai Motor America said I not entitled to 10 year/100,000 powertrain warranty as a second owner. Car purchased on Aug 1, 2015, and although manual provides for mandatory arbitration through Auto Line at BBB, I have been systematically denied an opportunity to argue my warranty rights. It has now been 11 months and despite countless calls to customer care office and a detailed letter to new CEO of Hyundai, he has not responded at all! Never! The manager at customer care, known only as Steve, said my case warranted an exception and he would send all my paperwork to legal dept. of Hyundai in California. Said in February, 2016 a decision would be prompt. After following up several times due to no response, Steve has settled upon a course of action to not speak to me or share legal departments evaluation. Nobody should buy a Hyundai and probably a Kia for reasons that an honest dispute will not even be considered and Hyundai refuses to authorize the Better Business Bureau to arbitrate a warranty matter it believes it has no jurisdiction over. The BBB representative said “Just ask Hyundai to approve.” and Susanne said she would not. And Dave Duchowski, the CEO refused to intercede or reply to my fully particularized letter dated March 10, 2016. My intention is to publish a series of editorials nationally and to pursue a criminal complaint with Brian Frosh, the Attorney General for Maryland.

Bad smells, like engine compartment smells almost all the time. Worst when stopped at intersection, you smell every car exhaust next to you. With cabin only air it stinks badly and cannot use. Brought car to dealer 5 times for this and they keep saying new car smell!! Car is 10 months old.

The 2012 Sonata is NOT a safe car as advertised. This fire happened without any real warning other than a small knocking sound for only a few minutes before bursting into flames. This car was up to date on service and oil changes and only had 25,000 miles on it. It was brand new when I bought it. Almost died seeing as though no check engine light came on and temp gauge was normal the entire time. Even when on fire.

I had an oil leak at 40,978 miles only. Owned and well-maintained, I was told it was a bad crank shaft. I will need a new motor, but they will not cover it, saying there was a sludge under the valve cover. The first mechanic (not Hyundai) said it was very clean. I am waiting now for 5 weeks for a resolution.

Hyundai is having a major problem with engine failure and the parts being on backorder. Mine has been at the dealership for 5 1/2 months. My parts backorder now has been pushed to Nov. 15th, which I am sure will be pushed out again as they have every month. It has been 5 1/2 months. Hyundai customer care is one of the worst Ive seen, they are showing no concerns about me the consumer or my vehicle. There is a Hyundai Tucson engine failure page set up on Facebook. I would encourage you to NOT buy a Hyundai.

I recently took my car into Tuscaloosa Hyundai which is nearing the 60,000-mile original warranty and discovered that the new car warranties offered are limited. Did you know that the A/C system is only covered for one year? All of the systems in the car have different warranties so the 60,000-mile thing is just a scam. At 60,000 miles you are required to have certain services done for your so called million mile warranty to be valid and it is very costly. I assume that as you progress your mileage there will be more costly charges to continue your warranty. I just wanted to make the public aware that you are not getting a full bumper to bumper warranty. Whoever heard of a 1-year warranty on an A/C? On some systems, you have to pay for the parts while you are under warranty. This was never disclosed to me during my purchase of this vehicle. You can look the new car warranty up online and it says Limited new car warranty. I thought a warranty was a full warranty but this is not the case. My suggestion is buy a car with a real warranty, not a Hyundai.

Hyundai Veloster 2012 - This vehicle caught fire while I was driving (rear bumper, passenger side). It was deemed a total loss. I lost all the money I put towards the car just to have nothing to show for it at the end. I could have been injured and was severely inconvenienced. Not to mention the stress that befell me during this time. I opened a claim with Hyundai motors. Not only did they NOT find what went wrong, but they only offered to pay my insurance deductible. This vehicle was always seen at a Hyundai dealership and had an extended warranty. My advice to anyone shopping for a vehicle; is to forego Hyundai, not only are they fire hazards, but they depreciate at an immense rate.

As far as I’m concerned this is an outstanding vehicle. I read everything that everybody’s got to stay on it and as far as I’m concerned it’s an awesome vehicle. It’s got a lot of power too. Only thing is mines a Vera Cruz Limited and that means parts are not that easy and you can’t get all of it over the counter at your average auto parts store. That would be the only thing.

When we purchased our 2020 Venue we had no idea there were no parts. We had to wait so long for our snow tires that we got into an accident. The car has been at the autobody for over a month because Precision Hyundai says they have no parts. Heaven only knows when we will get our car returned or how long we will have to wait to get the snow tires installed. They were wonderful until we purchased the car. Then no service. I would never purchase another Hyundai.

Whatever you do when you buy a Hyundai, carry Emergency Roadside with your insurance company. DO NOT RELY ON THIS PIECE OF CRAP SERVICE! Especially when it comes to your safety! Locked keys in car, as well as money, credit cards, and of course, cell phone. Only had new Accent about 4 months, decided she has it out for me. Ive never had such bad luck with any of the possibly 20 cars Ive owned. Im not here to write all my complaints about this gas guzzling, gutless, cheap economy car. But the 800 # on the window? Scrap it off and toss it. Wont do any good, unless you have your phone, flashlight, eyeglasses, and nothing better to do than stand in the rain, at night, in a sketchy hood in the dark fighting off bums for almost three hours. I dont care what youve heard about Hawaii and Aloha spirit! Most Local People HATE ** people and do not like to be bothered by us in time of need, no way no how. Ive lived here many years and can tell you Aloha is a farse, like, an honest politician. Kid at gas station did NOT appreciate my asking to use the business phone for an emergency, then called number on car door, was still daylight so could read vin #. Took forever to answer all the questions, then the customer service guy said he needed callback #. Told him I didnt have one available, the business phone was not happening, and my phone is locked in car. I was very descriptive of my location, no callback # available but was assured, within an hour??? I would be assisted but need to stay by car. So hour and a half go by, no one. I reluctantly asked kid to use phone again, called 800 # again, they had no record of my first call, so again they want my vin #, dark now cant see it, my name, phone #, email address couldnt find my ownership anywhere, they need a call back #, Im pissed at this point. They would not be able to promise help without callback #. So tried to break out back window, kid from gas station finally feeling sorry for poor 60 yr old woman in the rain and the dark, assisted me with calling a nearby locksmith. Almost 3 hrs later and $250 cash!!! Not even gonna bother with asking for any refund, ya already know theres fine print somewhere excluding the hardship I went through. So, because the car is crap, roadside service is crap, warranty will be crap when I tell em to shove the $60, less than 1000 mile, every three month oil change, without even so much as a vacuum job. Wait til they see the back window I tried to bang out with a rock! Screw it. Crappy car. Crappy service.

Not happy with AC drainage system or Checks before delivery, AC drainage continue after engine stops - I did checks for more than 2 weeks from office to home and home to office. The drain continue even after 4 hours or 7 hours of engine stops in form of droplets.

2013 Hyundai Tucson Engine Failure @ 125,000 miles - Lower end rod bearing failure with no warning, no check engine light and all service has been done as required. Im getting a new engine for $7000 plus, I cant buy a new car for that price, includes labor which is nearly 1/3 of the cost. Im questioning any further purchases of a Hyundai product. This has happened in several other Hyundai vehicles but no class action as yet.

I would like to know why the dashboard of my car has popped up completely. The vents are up and have been broken. I purchased my car in 2000 brand new. I feel nothing should be happening to my car at this time other than routine work. I need my car fixed and need to know how long will it take.

I have a 2009 Hyundai Sonata. It has about 140,000 miles on it and is admittedly well outside of any warranty. However, I believe this case requires an exception. About a year ago, the paint started chipping off my car. Not little scratches but fairly large spots. I contacted Hyundai who said it was outside the warranty, and I let it go. Last Saturday, during a hard rain, the paint literally fell off my car. My husband drove to Columbus that day, and when he arrived, the paint had vanished from the entire roof. Patches came off of the hood as well. And the trunk is beginning to peel. I am told this is a delamination issue related to metal paint preparation. While I realize that the car is outside the warranty, I stand by my statement that no matter how many miles a car has on it, the paint should not come off in the rain! Hyundai refuses to even refer the case to a supervisor.. Normal wear and tear happens, and I accept that. But this is clearly a factory defect, and I think Hyundai should be responsible for fixing it. I am interested in finding others with similar experience to approach Hyundai together.

I bought a 0KM Hyundai Tucson here at Argentina, and it had its gear box ruined when an official Hyundai workshop got GL5 oil in it, instead of GL4. GL5 oil eats this type of gear boxes which have yellow metals in it, such as bronze. After this, the gear box started having several problems and malfunctions. They accepted their error but never agreed to replace the entire gear box; they just repaired it instead. By now, they have made two repairs to the gear box, and I am now having several new issues back again. They still dont agree to replace it for a new one. This would be the third time the gear box should get repaired, and the vehicle only has 80.000 KM. I am really disappointed; this is really unfair.

Had a headlight out on 2011 Sonata. A new lamp from an aftermarket dealer did not work. Yet both the old lamp and the new one were tested and shown to be good. (I had a mechanic with me and he verified both lamps were good and could not provide an explanation why good lamps would not work). Took vehicle in to Burdick Hyundai, Onondaga County, NY. Manager gave me a lamp (Phillips) he said was bad, that that brand did not work out well in Hyundais, apparently being the one I had changed. I paid for the service and took the bad lamp back to the parts dealer. The parts dealer informed me they did not sell the lamp I was given - the lamps I had purchased were Sylvania. Called the parts manager who said the mechanic must have just given him the wrong bulb. Asked for the old lamp so I could get a refund from a parts dealer. Was told I had not asked for the old parts. Called me back once, did not call back as he stated he would the second time. In the meantime, I put the original old lamp back in the headlight and it worked. Something is wrong with this picture. The lamps would not work when I took it in, it works now, but the lamp I brought in cannot be located to check it. I am concerned they did warranty covered work and charged me for a bulb repair. I expected an explanation and when the parts manager did not call me back, I wrote to Hyundai. The amount is minor, but I do not like how the dealership and now Hyundai handled it. Hyundai Corporates response was not what I had expected. Hyundais Reply Sent at 7:28 PM. Relevant portion of the form letter below:...Please keep in mind while the dealerships are authorized to sell, and maintain our product, we are unable to influence how the dealerships conduct business, reach diagnosis or decide to retain old parts. The best way for you to resolve your concern about the diagnosis and headlamp in question is to bring it to the General Managers attention...In other words I read that as Hyundai is not responsible for the performance of their dealerships so complaining to Hyundai gets you a form letter and no action. Hyundai appears to back the dealership, not the customer. I assumed Hyundai would care as their name is on the vehicle. I was wrong. I suppose my issue is minor, but it appears to represent a corporate attitude that will not help you if you were to have a major complaint about a Hyundai dealership. Caveat emptor!

I purchased a 2013 Hyundai Elantra GT new, and have driven it for four years, putting about 70K miles on it. Based on my multiple bad experiences with this car, I will never again purchase another Hyundai vehicle. First - as is well known, the true MPG is nowhere near the marketing claims made by Hyundai (and there is an unresolved class action lawsuit underway to address that). Then I had a problem where the rear quarter-panel window trim fell off - fortunately I found a TSB published on the internet about that, so Hyundai fixed it under warranty. If I hadnt researched the problem and printed out the TSB, the dealer would have charged me $$$ for the repair.Then most recently I had a problem where the clutch started chattering/slipping. My mechanic discovered that the transmission input shaft seal was defective/leaking. Even though this is covered by the Hyundai 10 year/100K warranty - Hyundai refused to honor the warranty and pay for the repair. I cant wait to trade in this car, and kiss Hyundai goodbye forever. If you are considering buying a Hyundai vehicle, I would recommend purchasing instead a vehicle with higher quality/reliability and from a manufacturer who stands behind their product and their warranty commitments (think Honda, Toyota, Mazda). And definitely dont count on the Hyundai 10 year/100K warranty actually providing you any protection from product defects.

Back in February, we traded our 2011 Hyundai for a 2012 Hyundai. We couldnt stop the final payment before it was sent and were told not to worry because they would just turn around and refund it.” A dozen calls and 37 days later, we finally received our refund. Then, our dealership messed up the paperwork for the refund of our extended warranty and it was sent to Hyundai Motor Finance. Now, three weeks later, we are still fighting to get that money returned to us. To top it off, because the credit for the car payment sat in the account so long and they didnt close the account because of the credit, they charged us account fees which they are now calling me at my office to collect. So they owe me $2000, which they dont seem to care about. But they are harassing me at work for $23.00, which I am told during every phone call is a mistake. We have the 2012 financed through them and have never been late. We even pay a little extra every month. In return, this is the treatment they give their customers. I have never seen such horrible service, apathy, lack of concern, and blatant disregard for the customer. I am disgusted with Hyundai Finance and will never deal with them again, even if this means this is the last Hyundai I ever purchase.

I bought a new 2015 Hyundai Elantra and already had problems at 37,000 miles. My car started making weird noises and lost power when we went to take it in the car wouldnt even start. When you go there to buy a car they treat you like gold. If you have a problem I felt more like we were shoplifters. I would never recommend buying a Hyundai to anyone sadly it looks beautiful but thats it.

2013 Veloster, still under bumper to bumper warranty. The windshield had distortion, it was warranty replaced. Only to have another distorted windshield installed. Now they say all like that and will not replace it with one that is clear for viewing. ALSO the exhaust tailpipe is caked with dark greasy soot and needs constant cleaning. Clear evidence of a non-functional emissions system. I asked if it failed an EPA emissions test would they fix it... Hyundai dealer in Rockford Ill said NO not unless it shows a check engine light. Well turns out Hyundai was sued by the EPA around 2012 for not meeting emission standards. Looks like another lawsuit is needed. Hyundai Warranty and support is a joke.

I really enjoyed our Hyundai Sonata 2006.... We had the usual problems/recall issue with the airbags in 2013... At about 45,000 to 50,000 miles... many electrical problems. Apparently at some point without being disclosed to us when we bought it, our vehicle was a rental. At some point liquid was spilled into the console which caused electrical damage to the car under the front dashboard (car would not start - no crank - damage to body control module), so the dealership said. We didnt spill anything and this didnt happen till 5 months after we bought it. Either corrosion takes that long or there was something else going on. Never saw this supposed damage. Cost: $500.Shortly after that repair (16 days)... the drivers door would only unlock, internal BCM problems again. Go figure... no charge to repair. At 50,000 miles (Sept 2008) the Check Engine light would come on, cruise control inop., ESC and ABS light on. Cause: code c1513 brake switch failure (just read today that at some point that was a recall - had no idea - 1-9-14 so decided to share my story with others). They replaced the switch. N/C, but for some reason I noticed they did charge for 2 brake lights and labor $65. Most likely they were fine and it was the switch.Other issues.... sure seemed like the rotors/calibers rusted really fast and we changed all 4 brakes/rotors/pads etc. every year!!! Had none of these issues with our older Ford Taurus. No engine issues with the Sonata... just electrical and constant brake replacing.

Purchased car new in March 2013. Had towed to shop for repairs when brakes failed in May 2013. Received car back in June 2013. Car ran well, battery charged correctly and all was good for awhile. Car started to shudder/jerk a little at takeoffs from a stop again. Light and sporadic. August more frequent, September it worsened and October it had gotten bad again. End of October 2013, left my home and the car shuddered at start and went about 60 ft to stop sign again and breaks locked up solid, no lights or warnings on dash. It happened again at third stop sign! (still with-in two blocks of home). Forget the errand now just have to get it home and call for tow. Pulled out into highway in left turn so I can get home easily, and car stops locked up solid in middle of turn and road. Loaded log truck heading towards me and I cannot get car to move. Took several stomps on accelerator peddle to get it to finally crawl forward. Crash avoided but the grill filled the entire passenger window and then some. Got car home and towed to dealership the following Monday morning the 4th of November 2013. Dealership said they could not duplicate, but had huge data software upgrade for car. This was supposed to be done the first time. I told them on Monday I was not getting back into car period. Now in contact and waiting just a few more days before formal full-out legal battle begins. Hyundai has known about this life threatening safety issue for years and instead of fixing has only made it worse. Do your research before buying. I will be doing a lot more in-depth search prior any future purchase.

I have a HYUNDAI 2013 HYBRID SONATA. From as soon as 2 weeks after delivery, I knew the car wasnt right. Gas mileage never near supposed to be. Told due to break-in period. Hyundai engineers say no break-in period. Car hesitates, stalls, brakes lock as well crappy gas mileage. Well been complaining ever since after the break-in period. Then its the way I drive, weather conditions, etc. Finally a noise from the EV motor and then the gas mileage drops another 200 miles per tank bringing me to about 25 miles gal. The noise Im told is the electric water pump. One has been ordered and I ask, Can that be the smoking gun? The service rep. says no. Now being a lay person, I know more about these cars than I ever wanted to mechanically and obviously more than the mechanics employed to service. Common sense tells me theres a correlation and lo and behold so do the articles when I google water pump failure and hybrid though not Sonata. Yes hybrid. All my complaints and issue are shown to be part of the electric water pump again in different automaker but hybrid. Now theres 13,000 miles on car and Im sure this water pump was bad from the get go so what damage could it have caused to the hybrid system? I dont care to find out going after lemon law as this is the 4th time in and now I hope to be able to prove its not me nor the elements all cars operate under. The car is bad. My car mimics the problems found for the 2012 hybrid. Wonder if the first production of 2013 may have carry over issues. So anyone experiencing problems may want to wait till you hear the buzzing of the bad electric water pump. Its an obvious annoying noise. *I ASKED THE DEALER, REALLY, DO YOU THINK IM BACK AGAIN BECAUSE LIFE IS BORING? IF YOU DO, YOURE SADLY MISTAKEN. And no, its not found on computer or diagnostic review. They told me they follow the noise. So having it checked. I dont know how you could do this without paying on your own to replace. Just keep bring it back so you tally those request. Hopefully you meet lemon law outline. My $25,000 headache is a full time job tracking tach pictures at fill up and keep records... Good luck

Recall was done improperly. Fuel line replacement. Called cust service, was told it would taken care of, but has to go to a dealer and did so. Car was there for 15 days. Nothing done!! Even told them I will pay for repair. Still nothing. 10 days sat at dealer. Finally had to have it towed out to another facility for the repair. Hyundai motor company is a joke and I intend to see this through.

In fall 2014, I purchased a new 2015 Hyundai Elantra with a 1.8 L 4 cylinder motor. Since then, the car has had standard interval servicing with full synthetic motor oil, done at the Hyundai Dealership. The car is mainly used for commuting to work, and the majority of the miles driven are interstate miles. The car drives approximately 30,000 miles per year. At 105,000 miles, the car developed a ticking from the front of the engine. The standard powertrain warranty is 10 year/100,000 miles. I took the car to the Stew Hansen Hyundai dealership in Des Moines IA, and they diagnosed it as a worn rod bearing, or rod knock. The service Hyundai agreed to provide the parts, but did not agree to provide the service cost ($2500) or loaner car. At the time that the engine needed repair, I was told that the parts would be in as soon as possible. Joe, my service advisor, advised that other cars that are same make and model has been experiencing this issue after the winter months of 2017. He advised that the dealership had 5 others Elantras waiting for a new engine. He advised that the engine components were not getting enough oil due to a manufacturing defect. Therefore, running without oil for extended periods of time. It has now been almost 2 months, and Hyundai is estimating, but not guaranteeing, that the engine will arrive on April 27th. Which is a total of 3 months since I have not had my car. I have been advised that the engine parts are backordered, which tells me that this is a national problem. I have contacted Hyundai Woodhouse in Omaha, NE and they advised me that they are having the same issues with their customers Elantras. I have contacted Hyundai Consumers Affairs about the issue, and asked for reimbursement for a rental car because the process is taking a long period of time. My consumer claims advisor told me that they could not give me a definitive answer if I would be covered by a rental reimbursement. I then asked to speak to a supervisor. The supervisor advised me that the reimbursement would depend if the part was included in a repair campaign or recall. Upon asking if this part would be covered under a campaign or recall because of the national shortage, she could not given a definitive answer, and advised that my reimbursement claim would be reviewed after the part is fixed, leaving me with no clear answer. My family is currently down to one car, and my wife and I both drive to work, which puts a large amount of miles on our one vehicle. I understand that the vehicle is out of warranty, however, we feel that Hyundai has not take responsibility to ensure customer satisfaction. We initially were grateful that Hyundai was providing the parts, but we feel that no-one should have to wait 3 months for their car to be repaired.

The steering wheel on my Entourage is cracking and splitting. At 75,000 miles, I am told this is cosmetic and not covered under warranty. Also, the plan (painless dent removal) that I paid for $600 expired. I purchased the van in July 2008. I purchased a 5 year plan. Somehow in May 2006, it has expired. I purchased an extended warranty plan (at the dealer) for 10 years 100,000 miles and it covers nothing. The paint in certain areas is fading and the lights are looking as they have been etched with some type of chemical. The dealer representative’s solution is to buy a new vehicle. I took the van in for some issues and they wanted to charge me $800 plus for unneeded items. They did replace the defective door latches (a recall item no one informed me of). Luckily for me, citric cleaner and a magic eraser cleaned the mechanic’s greasy handprints off my doors and back seat. This is my second Hyundai. My brother and my mother have purchased Hyundai because I recommended them. The warranty company and dealer wont return my calls. Somehow, they are always in meetings and/or just left for the day. The consumer rep that I spoke to tell me I have been misinformed, mistaken and incorrectly advised (basically lied to). He apologized several times. Hearing me out (a mental enigma) does not help me. His advice was to go over my contracts. I did. My supreme plans are supposed to cover everything. My paint plan was supposed to last until 07/15/2013. The only thing they are interested in is selling me another vehicle. What would you do? I am not having a good time here.

Bought a brand new car 2014 Forte. Humble Hyundai will not fix or replace it. What is the use of having a new car when you cant drive it due to a knot on the back tire? I travel every other weekend to take care of a family member. I cant do that with this tire. They do not want to even help, they say we got to pay for it out of our pocket. I think that is wrong, I gave them a nice Kia with nothing wrong, they gave me a tire with a knot on it. If your car is new with warranty, dont you think they would replace but no.So whoever reads this please do not go to Hyundai dealer in Humble TX that is in Houston off of 1960. I went to a different one, they got bought out so the car I was going to buy Humble Hyundai bought them so theyre not going to be even better. Kia in Baytown was lot better when I bought our Kia Soul. We just outgrow it. I need to get a tire so I can go help a grandma. Im like a caretaker. When the kids need a break with them not helping, its hard to get someone else. We only have these Kia Forte, his truck is down right so we got 2014 car that cant drive due to a Nexen tire. Thanks.

I leased a 2011 Hyundai Genesis. The windshield was broken and I could not get a replacement windshield for seven weeks. I was told there was not a windshield in the USA ans it had to be sent here. During this time I was unable to drive the car. I had a rental covered under my ins. policy for one month but not after that. I made several phone calls and a 2 or 3 e-mails but everyone just kept putting the responsibilty off to someone else. My contact was with Circle Hyundai initially but then I tried to get some satisfaction with Corporate Hyundai but without any success.

I purchased my preowned car Aug 2013 at Long Island City, NY and I must say that since day one I have had many problems with it. It all started with the wheels making a very loud noise then it escalated, and all the problems were because of recalls. I tried having the dealership exchange my car, and they refused so I ended up with a lemon car then I relocated to Ithaca, and of course my engine seized, and since I have been out here my car has been in and out of the shop. I must say they all been great but I should not continue to have problems with it. Car is paid in full and its only been six years that I have this car and my experience has been the worst. My car came out the last week Monday and I drove it back to New York City, and it didnt seized or shutdown on me but it still dont drive as it should. Smh no good! I been saying it since day one that I got stuck with a lemon car even the body is not aligned smh. Single mom always stressed that I will get stuck in the middle of nowhere with my 8 yrs old daughter. Its so wrong! What a waste of my hard earned money. Im hoping to win the lottery to buy myself a new car that I can drive and enjoy it.

2012 Tucson 36,000 miles purchased new. Danbury Hyundai Danbury, Ct. Car brought back to Dealership X3 for 4 issues. Brakes, seat belt not retracting, overhead lights and dash door open light comes on intermittently and Bluetooth disconnects intermittently. On the first visit the service department could find nothing wrong with the car. On the second trip they fixed the drivers side rear brake but could not duplicate the other 3 issues. Then they said they could not warranty the items they could not duplicate. Car still has all the same issues and they will not return my phone calls. Very unprofessional!!!

This morning, my husband goes into the garage and notices all the lights are on on the car. Headlights dash is lit up and brake lights are on. He thinks I left the lights on and goes to flip the switch, nothing, so he starts the car, turns the car off, the electrical goes off but engine continues to run with no key in the ignition. In order to shut off the car, he has to pull the fuse for the fuel pump. He then disconnected the battery, waited for an hour reconnected battery and guess what, the electrical is all lit up again with nothing and I mean nothing in the ignition. So he once again disconnects the battery and we wait.4 hrs later, I reconnect the battery, the electrical is still all lit up but now a new issue. Something caught fire under the cup holders and melted the cup holders and guess what, I am out a car. I broke the 100k yesterday. I have 3 payments left and nothing able to do about it. After reading 900 plus comments on here and googling anything similar to this, I FOUND nothing. When I called the dealership, the first thing out of their mouths was its out of warranty, the entire electrical will need to be replaced, and 3 are you sure it was the car running and not the fan... Will never ever own another Hyundai again.

I have a 2012 Hyundai Sonata and Ive taken my car to a Hyundai dealership over 6 times. My car started stalling and just shutting down while driving it. Lights in the dash start lighting up and my back lights work sometimes. I keep buying headlights and brake lights. Right today my car is fixed because the dealership said they couldnt find anything wrong with my car. They gave me a loaner car and kept my car for about a month but did nothing to it. I also complained to them that my valves was tapping, but they said its how the car suppose to sound. Its just so much going on with my car but Hyundai dealership dont care about the customers. Its not right and you still owe lots of money on the car. I feel I have a lemon.

They have exaggerated mileage claims. Hyundai refused to help with my complaint about their claims of 30 mpg (city) and 40 mpg (highway) on my 2012 Elantra. I have yet to get 28 mpg while driving as economically as possible.

In my family we previously purchased 6 Hyundai vehicles (2006-through 2012). We didnt have a lot of trouble with the first six and we usually traded before the mileage was high. But the last two vehicles have been a nightmare; tires wearing quickly and unevenly even after proper maintenance, 2013 sounds like a truck even though its an Accent etc. During this time we were notified of the great mileage reimbursement program that requires you to jump through hoops to certify, re-certify.... The last straw if you can believe it - one of my cars was repossessed by Hyundai Finance. They claimed they havent received our payments. When both of our banks show that they have received the money for months. Now we have to have our banks go after Hyundai Finance, sign affidavits and try to clear our credit. At this point, they can keep the car, just give me my money (Hyundai Capital Finance).

Hyundai has totally misrepresented the mileage. I purchased a 2013 Elantra; I get 24-City, 28-Highway. I have taken the car into the dealership to complain. They told me they find nothing wrong with the car. They told me it was my driving. I was told I need to coast whenever possible. On the street or the highway when I hit the crest, I must take my foot off the gas and coast and then I would improve my mileage. I hate the dealership and this car. I purchased the car because of the 30-38 MPG, and it is simply not true. Do I have any recourse? I would definitely join a class action case against them. Please advise.

Last night my 2011 Sonata would not start. I tried to get a jump start but was unsuccessful. I had it towed to the Hyundai dealership where they told me I needed a new starter. It was not under warranty. I always get my scheduled maintenance done and recently had everything checked. I have about 72,000 miles on the car. I was charged $405 total. What really bothers me is that the tow truck guy told me that he picked up 3 other Sonatas this week with the same problem. This may be a recall issue. Also the passenger seat is way too low.

This morning I found my front passenger tire completely deflated in the parking lot of my apartment complex, right as I was trying to get to work. I reached out to Hyundais roadside assistance hotline and I spoke with Bridget, who was so patient with me and very helpful. She was very detailed with me and was able to get assistance to me in under an hour. They also sent a link to my cellphone so that I could track en route where the tow truck was and how soon they would be there. Josh, my roadside assistance mechanic, was early and could not have been nicer. He was finished with my tire replacement in ten minutes or less and answered all of my questions. He also made sure I had an appointment right away to get my tire fixed/replaced. My service today was excellent and I highly recommend Hyundais 24/7 assistance program. They really made me feel like a valued customer.

I bought my car in October 2011. I have been so far 13 times at the dealership, one of them being over a month because the chassis broke! I havent complained until today because my steering wheel started ripping apart due to the humidity. I went to the dealer for it to be replaced and Hyundai Canada apparently only replaces the steering wheel with the older model being the silver trim. Moreover, the trim was already damaged. I have the dark silver. I mean really Hyundai ran out of the dark silver trim steering wheel. So I asked them to put back my old steering wheel even though it is ripped. In one week I am going to see them again for a drive axle problem and re-install my old steering wheel.

Since purchasing a used 2011 sonata I have dealt with a few recalls. One for metal debris may not have been fully removed from the crankshaft area during manufacturing causing knocking noise. My Sonata sounds like dozens of marbles flying around in the engine yet it was given a clean bill of health on this recall. They did however recommend replacing my front brakes prior to me leaving but I declined since I just got new tires and already knew I had quite some time left on the brakes. By the way it was 18 months before needing the front brakes. Totally bad reflection on the dealer service manager at Suntrup Hyundai in st. louis.Second recall was for powertrain -- the transmission shift cable may detach from the shift lever pin. This happened to me at a supermarket only I had no idea about the recall. Tried to start car but it would not turn over at all. I noticed the dash board showed the car in Drive but it was in park. That seemed strange. Got a tow truck to take car to dealer after trying to jump it. Dealer called and told me it needed a new battery which I could not believe since the tow truck tried to jump it and failed.So, I went ahead and replaced the battery and When I picked the car up the dealer told me they also fixed a recall with the transmission cable shift lever pin. I pointed out that was what happened to me at the supermarket. Car showed it was in drive but it was really in park and it would not start. They basically lied and replaced the battery that did not need replacing and it was the recall all along that caused the car not to start. Once again this is a dealer service manager problem. Clearly a big problem with Suntrup Hyundai in St Louis.Third was today. MDPS ECU replacement. Electric Power assist causes power steering to go out without notice. They fixed mine today but informed me that I needed a Steering coupler which would cost 350.00. I told Tim that nothing about the steering was broke so why would I need to do that. I left but as soon as I started the car and pulled out, I had to go back into the service counter. I told Tim the steering was screwed up bad. He said that he already explained to me that it was a separate issue and the computer was just compensating for the loose steering. How about that it was fine when I brought it in for the recall and it was given back to me broken. The steering is so loose that you can blow on it to make it turn. It must be twice as dangerous now as before. So unbelievable of a story that it seems made up.

There should be zero or negative star option for Hyundai finance. Their customer service is horrible. They take your money first but they will make you cry and suffer to the necessary document they need to provide you to get the charge of your vehicle. Their CS is horrible. no training, no respect for customer and flat out liars. When you complaint they just drop your call so you have to call them again and wait in line for hours. As you can see review after review and complaint after complaint which also reflect in their ratings but no improvement. I hope KARMA catches to them. Strongly recommend anyone to stay away from them. I would never buy Hyundai car so that I never have to deal with Hyundai Finance.

I recently purchased a 2013 Hyundai Elantra and I was sold a higher model which cost me an additional $1,700 + taxes as I required the Bluetooth technology for my cell phone as I conduct work in my car. I was assured it works with all cell phone models and after purchasing the vehicle, the option does not work with my Blackberry 9900. After researching the issue, it is a known problem that Hyundai Canada is aware of. Despite contacting them and sending in a formal complaint to their customer relations department, they refuse to do anything to remedy the situation. I’m very dissatisfied and I will never recommend a Hyundai to anyone I know. I am disappointed with the fact that the product doesnt work (doesnt synch). But what is more upsetting is that they simply brush me off and refuse to find me a suitable solution. I will be forced to go purchase a new device and incur additional charges (~$700) just so I am able to use their Bluetooth technology with a phone model that their product is compatible with.

When headlights are in the auto position, they sometimes do not go off. This has caused the battery to be fully discharged. With the key fob in the car, the doors have locked. This happened at the dealership and car washes, as well as my home when I have tested it. The car has been in the shop for five times, three of those times overnight, and is now at the dealership for twelve days with no results. I have written to Hyundai, the Better Business Bureau and had a lawyer look into it. Hyundai claims they cannot find the problem and will do nothing.

My daughter was in an accident in October 2015 with the Hyundai Elantra. The airbags did not deploy, the whole front end was crushed in, and car was totaled. I made a claim with Hyundai in October 2015, sent all documents they required, was told I would hear something week after thanksgiving and heard nothing. I feel like they are avoiding me and the problem with their car. All three sensors were hit in the accident.

I bought a 2013 Sonata because I like Blue Link. Was told in 48 hours my Blue Link should work. Didnt work. Been back to the dealer five times. Nothing. Talked to Hyundai. Darryl told me that theres nothing they can do. Please stay away.

Recall on Santa Fe gasket leaking oil into alternator - Received recall notice after I had already paid over $700 to repair same. Contacted Hyundai headquarters (10550 Talbert Ave., Fountain Valley, Cal. 92708) more than once. But never so much as get a reply. Sent them copies of recall and bill.

I experienced the rear window molding coming off of my 2005 Hyundai Sonata about 2 years ago. We took the car to the dealership and were told the cost would be $400 per window to install new molding. This is the flimsy silver molding set at the top of the windows. Forget it. I was not about to pay that amount of money for the install. It has been sometime and my husband and myself have noticed that all 2005 Sonatas we come across in our geographical area have the rear window molding missing. I phoned Hyundai Consumer Affairs today to see what stance Hyundai would take on this issue. Sorry, your car is no longer under warranty. Hey, guess what, according to the Hyundai dealership, Earnhardt, it wasnt covered under the warranty anyways. It was cosmetic.Like some of you, I have owned several Hyundais and have recommended people to purchase the vehicle. If Hyundai will not take ownership of the poor workmanship on this year/make for this issue, I will turn on a dime. Not only will I never buy a Hyundai again, I will make sure everyone I know does not either. Hyundai has come a long way since my first Elantra in 1991 and I would hate to see them fall on their faces due to new glue, new molding, bad line employee or what have you that caused this overwhelming mistake. Please, Hyundai, own up.

If you are reading this - Please do not finance with this company. About 3 years ago, a mistake on their end (on their website) returned my payment. The excuse they gave me was we only had the last four digits of your account number and therefore could not process your payment. Well, the entire account number was there, but the digits in front were shown as Xs, so my account number looked like this - XXXXXXXXXXX-0000. When I explained to them this was the issue, they reversed the late fee. You would think after this that the company would fix the issue.Well, this happened again recently in the beginning of April (2014). I was given the same excuse. They reversed the fee. I then made another payment (for two months). I made sure the account number, routing number, and checking number were absolutely correct (even have an email confirmation with all the information on it). This payment didnt go through again, and this time they will not reverse the fee. I repeatedly asked them for the reason why the payment did not go through. First I was told insufficient funds. Then I was told only last four digits were available. Then I was told the account number was wrong. When I repeatedly asked them for what account number they were given for the returned payments, they said they didnt have it on file. So how do you know it was wrong if you cant even check it in the first place? After several emails and phone calls, and a phone call with a supervisor named John, they absolutely refused to waive the returned payment fee.After the first payment was returned in early April, Hyundai Motor Finance should have immediately told me if something went wrong with the second payment (instead of waiting to hit me with a late fee/returned payment fee). Nothing showed on their website until AFTER they hit me with yet another fee. This is a real shame since Im happy with Hyundai Motors of America and my local dealership. However, if the dealerships are urging people to finance with this company, they too should be held accountable for poor customer service. They are refusing to do anything further. This issue is not resolved.To everyone reading this, avoid financing with this company. They truly do not care about their customers.

I bought a 2012 Hyundai Elantra from Tuttle Click Dodge in Tustin. There they had a sticker posted with 39 hwy mph. My car gets no more than 24 mph on the freeway going 65 steady in the right lane with Chevron gas. I have taken it to 5 different Hyundai dealers complaining about the issue almost right away. They all shrugged their shoulders and told me they couldnt find a problem. That the digital eco meter is a dummy gauge and doesnt give accurate numbers. Then why do they match my manual calculations? Finally after I showed them the website where I found out about the class action lawsuit did they admit... oh ya your car does have a mileage problem. Oh ya... we already lost the lawsuit. We will waste a ton of your time, and then say sorry you are not original owner and therefore not eligible for gas reimbursement! Today I took my horrible Hyundai to the dealer and they gave it back to me with a huge scratch on the door. Also, my newish Hyundai with only 20,000 miles makes a ton of noises and the check engine light came on.

Nothing but problems from day one of this loan; first month wrong contract information entered that I fought for 39 months. At month 36 of my 39-month lease, I learn they made an error and its a 48-month lease, We went around and around. Then turn in car at end of lease (48 months not 39-months mind you!) to have termination fees, return fees, mileage fees (I expected those), and had a $1400.00 bill. HMF tells me I can pay it incrementally via the same account. I pay $400. then $100 each month at the suggestion of the HMF call representative. I did this on principle because I was so mad about how I was treated so I decided to pay it slowly. Yesterday, I get a phone call from a collection agency saying I owe $1400.00. I explain I have the payment confirmations from my bank showing $900.00 in payments my husband has made--the agency says (quote) well hes lying. No payments have been made and you owe it. I call HMF today and the representative, Tanya, with a heavy Indian accent, tells me she sees the $900.00 and its in collection for $402.21. Again, I tell her that her Hyundai co-representative told me to pay it that way. She says, Ill make a note of that on your account but you have to make arrangements with the collection agency to pay it. I have never had collections on this or any car loan! OMG I was NEVER LATE NOT ONCE. It was auto-pay from my bank! I requested a statement with complete billing history and told Tanya I would pay Hyundai the full amount directly. I have been switched and mislead over and over. Buyer beware!

In Europe Hyundai offer a 5 year, unlimited mileage warranty, with Hyundai Assistance (Call us for anything you need. Even if it a tyre with low pressure, is the sales pitch). Last Sunday I called them and told them that my left headlamp was not working on my 2 year 10 month old Hyundai. Additionally it was a Sunday and I needed to drive the car at night. They sent a mechanic, but alas, he did not have a lamp (!!!). I took the car to the garage the following day and despite all the issues, they charged 60 euro (approx 78 USD) for a lamp claiming that warranty does not cover the lamps. Lol...

The vehicle is a bit noisy. Not the most comfortable car I have sat in. Eventually the seat belt on the drivers side was hard to fasten. Like the locking system, the rear camera and rear washer whipper.

I purchased a 2007 Hyundai Veracruz in May 2012. In November 2012 the alternator failed. I replaced the alternator at a local garage for the sum of $489. In August 2014 I received a notice from Hyundai about a recall because the value cover was leaking oil into the alternator causing it to fail. The notice indicated that if I had previously paid for repairs the next instruction would provide instructions for reimbursement. I called the claim telephone number and they gave me a claim number and instructed me to get the vehicle checked at a dealership and then send the documentation to them. I told the dealership that I had replaced the alternator. After the repair they said the current alternator had oil in it so it had to be replaced as well. I sent all the documents to Hyundai and the reply was that.... there was no proof the first alternator was damaged by the oil leak... the recall wasnt to replace alternators and the warranty on the vehicle had expired In May 2012. This is really a slimy reply as it was their engineers (maybe US govt?) that determined there was a design problem. They have denied a legitimate claim because they found some wiggle room. This is not the mark of a company where one should buy their products. Im going to badmouth them every chance I get. If I can convince one or two people over the next several years not to buy their product they will have lost more than I had requested for reimbursement.

I am trying to begin the process of making a lemon law claim on our Santa Fe. I am wondering if anybody else has had problems with the back liftgate automatically closing. We have had it repaired 3 times already, and now after taking it in 6 months ago they have still not been able to get it fixed for what would be the 4th time. I have been hit in the head numerous times, and the other day my son was trapped by the liftgate. Luckily I was there to get it off of him, because it will not stop coming down unless you pull very hard against it and he is 8 and was face down.The dealership is useless, they have been ordering the parts for 6 months. We have called repeatedly and get the same answer. Unfortunately there is not another dealer close enough for us to go to, and they also have told us we have to get it repaired at their dealership. This is a joke, and I was wondering if others have had the same issue. Just trying to get all the evidence I can to try and force a resolution. We basically do not use the back of our car anymore. Hyundai is awful.

Many issues from engine failure (they did replace the engine) to warped brake rotors (will not honor warranty to bad struts and noisy front suspension). Called Hyundai and their field reps are useless and Hyundai just does not care about individual customers - what they are concerned with is the perception that they have the best warranty and care about their customers - not the actual act of doing so. I have owned many brands of my 50 years, but never experienced anything like this.

Hyundai treated me with total disregard regarding my disposition fee being extended. I had a hip injury and need a hip replacement. Therefore, it would be foolish to get a new car and not be able to drive it. They were not understanding at all and was only interested in the disposition fee being paid to them. I paid the fee and wrote a letter asking if they would reimburse me the $439.05 until September 2019 when I would be able to drive again and purchase a new car from them at that time. They refused me and showed no compassion or consideration to me at all. It was all about the money they wanted.The whole disposition fee is to repair the car of any problems or cosmetic issues. My car was UNDER 13,500 miles which definitely improves the value of the car. I’m the only one that drove it and it was taken perfect care of. I even had an oil change done on it and filled the car up with gas the day I turned it in. The gentleman at Circle Hyundai said he never saw a car returned that still looked brand new. I will NEVER buy another Hyundai and will be sure to tell my family & friends of the total disregard they gave me. I was never treated so badly by a Corporation in my life. That did it for me and Hyundai.

I had purchased the 2010 Hyundai Santa Fe new from Lester Glenn in Toms River, NJ. I had numerous complaints with it but most were with the transmission. The first problem took 9 visits to the dealer to have the problem repaired. I heard every line of crap and no one knew how to fix it. Corporate told me bring it to another dealer and see if they could fix it. The other dealership pulled up my VIN and saw all the times I was at this dealer with the same problem and decided they would not want to repair the vehicle.My latest events are also with the transmission showing a hot transmission temp sensor going off. I took it to my mechanic first and using his scan tool found the problem was the hi temp tranny sensor light. I took a picture with my camera of the error code, time and odometer reading because my mechanic said they will probably not fix it. Well he was right. They erased the error code and then blamed me, my mechanic and the car; because according to them the car can erase its own codes but according to Hyundai corporate the car can not do that. Then the dealership tells me that my car is now a problem car and I should sell it and buy myself one I would be happy with. Corporate tells me the problem is the dealerships not theirs even with the extended warranty. They claim only to have a business agreement with the dealership not a licensing one. DO NOT BUY ANY HYUNDAI, they are garbage and service is less than inane.

So I purchased a 2013 Hyundai Veloster with 34k on it. 7/12 my car started acting up losing power and I guess I would call it vibrating. The car only had 80k in miles on it. The dealership that I took the car to for service for the whole time the car ran said something about a #2 cylinder was bad and that they recommend doing the spark plugs too. I drove my car there daintily only on city streets, no highway, regular street speeds. According to the mechanic at hyundai after they did this the car would no longer hold combustion. Prior to this episode my car ran pretty good and was well maintained as well. Proper oil changes and maintenance as well however I did notice that it seemed to be going through more oil than usual and I had mentioned this to my service rep at Hyundai and he recommended that we start to monitor the oil consumption between oil changes and to start coming in every 1000 miles which I did. 7/7 I brought my car in to have the oil checked as it was just before the 1000 miles and I had plans to drive the car to little rock Arkansas so I wanted to make sure all was ok with my car as I always do before taking a trip in my car. So I barely make it back and the car started like get stuck in lower gear and make like a revving sound and but wasnt going any faster and the check engine light came on and was blinking and while blinking the car just didnt act right but if I turned the car off and then turned it back on the check engine light would stop blinking. It would stay on but it would stop blinking and the car would move. I got home and drove it directly to the dealership and left it there with them. I get back a car that had to be towed from the dealership and needs a motor. But because I am a second owner the engine is no longer under warranty and the motors have been discontinued so all I can really get is a used motor and the quote that I got from hyundai was 6500. Again all on me. Hyundai will not help in any manner. I am a handicapped individual who is now left carless and with no means to get any type of engine for the car. I said all this to say I am very very disappointed I thought I was buying a reliable car with a reliable name behind it but it doesnt seem for me that was the case. Im just screwed, paid something like 35,000 in car notes for a car that only ran for 3 yrs. If I only wanted a car to last for 3yrs I could have just gotten a cash car. I appealed to hyundai and was assigned a case manager by the name of Tyler who never talked personally to me. She would call and when I returned her call was placed right into voicemail then the only emails I got were the ones that said, We appreciate you contacting us and we will get back to you, and then when she finally responded it was to tell me that there was nothing that they were willing to do for me.

So I bought out my lease for a 2017 Hyundai Elantra Value Edition. I have reported numerous times to Hyundai’s customer care team and the Hyundai case management team, about the engine problems I have been having such as oil consumption and the intermittent stalling on roadways. The intermittent stall has almost gotten me into an accident numerous times and I almost got killed at an intersection from it stalling. I have brought my vehicle in into dealerships for inspection and servicing. Hyundai USA does nothing about it and simply brushed me off. Currently I have been out of a vehicle for over a week now since the check engine light came on and I am having problems with the ECM. My vehicle is at 104000 miles and the problems started at 70k miles. I have been in and out of mechanic shops to get it fix and it still has problems. I have requested to Hyundai underpins times that it needs a new engine and they just ignore my complaints and requests. If you are looking into purchasing a car I would never look at a Hyundai for the safety of yourself and your family. Please look elsewhere. I’m still making payments on a non working piece of junk. Please don’t be a victim. Look elsewhere.

Recently I was informed by my local Hyundai dealership that the battery on my 2012 Hyundai Sonata Hybrid needed replaced. Not the hybrid battery. I was told it was $312.00 for the battery through the dealership. I said thanks but Ill go elsewhere. After 3 weeks of looking and calling around Ive been informed that the battery can only be purchased from a dealer. I decided to call Hyundai customer service to find out why. There is no reason other than, Because thats the way it is and because we can. What?? Really??That is how the conversation went. I asked to speak to someone who could answer me why and was told that, Everyone else will give you the same answer, the way it is and because we can. What kind of crazy monopoly is this. Any other year Sonata battery can be purchased elsewhere. They are unwilling to explain why, they are unwilling to require the dealership to sell the part at a reasonable price, nothing. No help, no explanation, no concern or consideration. I have really liked owning my Hyundai until now. I recently paid it off and now its having issues creep up that require attention only at the dealership. Interesting, frustrating and suspicious. Might very well be the last Hyundai I ever own.

I have got a used Hyundai Sonata 3 months ago. So wanted to register for BlueLink so found it was registered on a travel as the car was used to rental service. So called almost 25 times but the customer care always said two days one week but till now I have the same issue. My BlueLink is not registered. I got a reference number ** which I think is no use. If you all can’t do the service properly then better remove that app from the car. It’s waste to buy Hyundai when they cannot do what they have promised.

Elantra 2015 - Starting at 3000km uncontrollably bouncing at highway speeds, trying to drive me into the ditch. Dealer in Belleville, Ontario, Canada said never heard of the issue. Google proved him wrong and when I took the printed proof was told it the USA assembled cars with the problem. I persisted and got new balance, then new heavier rears shocks, more balance and new specialized balance and at 12,000km a mechanic finally determined it was a problem with the Continental brand tires on the Hyundai (I was one of thousands who had already complained). Finally got new set of Continentals to replace original. Perhaps the service department cant balance tires but the problem still remains (although a bit milder). No resolution yet!!!

Well car ran great until 55000 miles. Check engine light intermittently coming on and off. Engine sounds like its failing. Took it in under warranty and cant get any Hyundai to be able to repair the failure but as soon as I get it back the failure occurs. They claim to give you the best warranty but in reality its just a piece of paper. They dont actually stand behind it. Purchasing a GoPro now to prove issue and show consumers what a RIP off Hyundai is. Paid 18,000 for a new car that didnt make it past 60000 miles before failure. Dont buy a Hyundai.

I purchased a new 2015 Hyundai Sonata Sport. After the second week, found the passenger outer door handle doesnt work properly. So I called my salesman, made the appointment to bring the car in. While having this problem, the car hobbles every morning. Dealership told me it was the tires, and there is nothing they can do about it. The tires will smooth out in an half a mile. Well this every day thing stinks! On top of it the driver’s seat creaks, and now has somehow gone away, and after waxing it for the first time I find blemishes in the paint. Nothing you can do about it, it will just look worse if you fix it. The biggest problem is the Blue Link telecommunications in the car. It is terrible. It was so poor. I was calling Blue Link every day with issues like, why wont the car start with the phone, why wont it unlock the doors, and the maps they use are google, which are not updated often, so the car has no idea on where to take you. The whole car after one month just feels like Ive owned it for years, like a used car. I will never purchase a Hyundai again. I tried it, not worth it.

Began discussions with Hyundai over GPS map upgrade - for my model, $300. For other models $99. During email discussions GPS failed and warranty expired. Didnt buy car from Towne Hyundai, so they and regional support dont want to cover replacement under Goodwill consideration because they didnt make any money off of me. Hyundai Equus says in writing theyll replace it free. Dealer says NO, theyre only authorized to pull it out and ship it somewhere for repair, could take 2 weeks, could take a month with no map, no radio, no electronics as its all tied together. Never received any honest communications between Hyundai customer support, Towne Hyundai in Denville NJ, Hyundai regional rep and myself. Always the run-around, always delays or no responses and lies.

I purchased this vehicle - Hyundai Accent GLS. I am very due diligence with maintenance & have the receipts to support this. After 3 years of owning this vehicle, the engine oil light came on. I took it in every time the light appeared. A diagnostics was conducted by the dealership with no reason. A fuel filler was replaced to see if this was the issue but again, light kept coming on. I went to Hyundai Canada as my warranty was running out, only to be told this was my issue. I recently tried to do a trade in, but was penalize for the engine oil light that comes on, a issue the professionals could not diagnose. This is a buyer be aware, I would recommend going with another brand as I was penalized for purchasing a Hyundai

I am writing about both my Hyundai Elantra Coupe and my sons Elantra GT. My Coupe has 14,100 miles on it and the CD player wont work, the transmission slips between shifts, the Bluetooth has to be synced every time I use it. Guess you get what you pay for. My sons GT has under 40,000 miles on it and has been through two sets of tire and starting on the third, front wheel bearings have been replaced already and the rear suspension is so poorly designed it wears tires at twice the rate of the front. Both vehicles are 19 months old. I would never recommend a Hyundai to anyone.

I slid off the road and called roadside assistance. I had been pulled out about a month ago, also. This time they said they would not pay for being pulled out. We have had a severe winter and have had a lot of ice and snow. On the Hyundai advertising it says, 5 years unlimited roadside assistance, with 24/7, 365 day service. The roadside assistance representative said they recently changed their rules. (Almost a year after I purchased my 2013 Sonata) I talked to representative **. She never told me what rule they changed. I told her they couldnt change the rules retroactively. She said they could and did so. She referred me to the towing service subcontractors. (Cross Country Motor Club) The motor club informed me that the car had to be less than 10 feet from the road, to be pulled back onto the road. I asked him who made that new rule and they could not tell me that. I told them that if a car slid into the ditch, it would be 10 feet from the highway 90% of the time, and that would make roadside assistance unusable 90% of the time. I threatened to go public to the internet and also press a possible lawsuit. My car is well within the 10-foot rule. They still refused. I’m handicapped and a senior citizen. The roadside assistance was a major reason why I purchased the car. Now, Hyundai is going back on their word. I started to call my dealer and before I could talk to him, a towing company called and said they would be at my place within 2 hours. I called the towing company and asked if Hyundai was paying for it and they said yes. Hyundai previously said they would call to get me help, but I would be charged $170.00. I dont think that any customer should put up with a company that treats its customer in the above manner.

I purchased a 2015 Hyundai Elantra on November 26th, 2014. The car was brand new when I purchased it. On December 23rd I noticed that my break lights would not turn off after having parked and removed the key. I was unable to get the light to turn off, but I had a trip scheduled to visit family during the holidays. I was forced to leave the car at my house in its present state. When I reached my destination on December 24th I called Hyundai (Lithia Springs) to tell them about the issues and to ask them how they wanted to handle this issue. The service representative told me to bring the car in on January 3rd. When I returned to Georgia I brought the car to Hyundai. While driving the vehicle I could smell a strong odor reminiscent of spoiled milk. When I arrived at the dealership they examined the car and initially told me that the issue was with the break clutch not depressing properly. After the technician replaced this part he returned to tell me that he was unable to correct the issue and that he suspected it to be an electrical issue. He requested that I leave the car with him so that it could be worked on and placed me in a loaner vehicle.I received a call today (January 6th, 2015) and was told that the issue had been isolated and that the car was not sealed properly and water had caused the electrical issues I was having. Mr. ** told me that the car would need to have the windshield removed, carpet removed, dried, and resealed. I expressed my concern with this and let him know that I wanted the car replaced immediately, to which he did not reply. I called back to speak with the manager Mr. **. He told me that Hyundai manufacturing would most likely not replace my brand new vehicle and that all he could do was try to fix the issues. I am truly unhappy and want my money back or a brand new car. I havent even driven this car 1,000 miles and not only am I without a car, but I am still being forced to pay for a car that was garbage when I bought it. Hyundai needs to give me my money back or replace my vehicle!

Hyundai Motor Finance sent us an unsolicited pre-approval. We were in the market for a new car, Hyundai vehicles had good ratings so we went to the Hyundai dealer. We should have known from the get go that something was fishy, they tried to change the rates/terms in the pre-approved letter, then the $2,500 discount magically disappeared from the final contract, they then said it did not apply to pre-approved offers, though it had been on the first contract they showed us. Our mistake - It was now 10 at night, we went ahead signed the papers and drove the car home. Problems started with the first payment that they claimed not to receive the paper check in the mail, then paying online was not an option, so we went to Western Union and sent them a payment. Second payment same issue. They seem to have real administrative problems processing and keeping track of paper checks. Third payment we sent in a double payment to cover the month ahead. 2 months later they processed the check, it bounced for NSF ($10 difference in our bank account). They repossessed the car with no warning, no contact, no opportunity to even know that the payment they took 2 months to process had now bounced.They took our car over 300 miles and 6 hours away to another state and gave us less than 10 days to reclaim the car (with hundreds in extra fees for towing and storage now applied). Every attempt to process paperwork with them was a waste of time. We spent over 12 hours on hold in a period of 3 days trying to resolve this, only to be cut off, transferred, or just plain left in limbo. One day we were on hold over 2 hours when it hit 5 PM, and we were disconnected because their office closed. We finally got one human on the phone who was willing to help us and would fax paperwork for us over to the dealer. It never arrived. The finance dept at the dealership was equally baffled and attempted to help us resolve the issues but Hyundai finance wouldnt ever cooperate with the dealers office.Of the limited number of days we had to reclaim our car, 4 of those days were weekend days which their office was closed. So we had 6 working days to try to resolve this with an office that we could never get through to except on a very few occasions (I think we actually got a human 3 times out of about 40-50 tries). No paperwork ever arrived at the dealer, they would not accept any paperwork that the dealer had on hand (it had to be their special forms). Our car was over 300 miles away in another state. We had the cash - but because of their convoluted procedures, and lack of help, and terrible staffing on their customer service lines - WE LOST OUR CAR!Where did our car end up? At a Hyundai dealer in Ohio that seems to have a car lot brimming with dozens of used Hyundais, less than one year old with low miles (like our car), that are for sale at almost the same price as when they were brand new, but with used car interest rates, with car loans offered by - you guessed it - Hyundai finance!We were out our $2,000 down payment, our $4,000 trade in, + 2 payments, and now with the extra fees Hyundai STILL wants an ADDITIONAL $3,500 from us for a car we had less than 4 months. Our credit is wrecked (the repo lowered our score over 120 points instantly). In hind sight - this seems like a terrible scam where they are selling the cars twice, the second time at higher interest rates at almost the same price as brand new, and racking up impossible fees, and unwilling to work with consumers to get their cars back.4 months with our Hyundai cost over $10,000 - not a bargain in anyones book. Their lack of customer service, inability to reach them, the stonewalling as we tried to get the money to them to reclaim our car - they just made it absolutely impossible. And sending our car over 300 miles away - how high do they have to make the hurdles? We live in a metropolitan area with plenty of auction lots where the car could have gone to, sending it 300 miles away was overkill, designed to make it even more difficult for us. The finance manager at the local dealer was left shaking his head. Apparently 300 miles is the MAXIMUM that they are allowed by law to take the car and they took it to the max (12 miles further according to MapQuest). Shady.

My car was taken into Delray Hyundai on February. My complaint was that my car, on two occasions, raced out of control while pulling away from a gas pump. It took a great effort to stop the car from having an accident. Hyundai service reported that nothing was wrong with the car. On August, while in a strip mall looking for a parking space, my car went out of control causing a five car accident. Hyundai refused to turn over my car to my insurance company for inspection. It has been two weeks and I am totally in the dark except that I was told that it now was being handled by the National office. It could take 10 weeks to be inspected. It does not take that long to build thousands of cars. There is no doubt that time is in their favor since I will soon have to rent a car at my cost. It is near impossible to contact the CEO, to expedite this matter.

We bought this vehicle in the last week of December 2014 and got delivery on 2nd of January 2015. After couple of months the squeaking noise started from the sunroof. Went to dealership in March 2015 and they could not diagnose the problem. I went again after a week in March 2015 and they acknowledge the noise. They took the car and told me to pick it up at the end of the day. When I called them at the end of that day, they said, they do not have parts and it will take two weeks to get the parts.I called Hyundai Canada and talked to Customer Relation department. Their response was very cold and promised me to resolve the issue ASAP. Nothing happened for two weeks. Hyundai Canada also refused to give me a rental car as they said it is not a safety issue. But the dealership had taken the roof off and the car was not drivable. After many follow ups over the phone with Hyundai Canada, nothing happened. They continued promises without any outcome. They dealer said they have no control on parts. It took more than four weeks to receive the parts and finally in April they gave the car back to me.After driving for a week the squeaking noise started again. Went to dealership and they said that the mechanic who repaired the roof has gone to his home country and will not be available till the end of April 2015. I called Hyundai Canada and they gave no response. They said that they are sorry but there was no solution to the problem. I requested them to take the car back and give me a new one. They said Hyundai Canada do not have policy to buy back. Followed up with dealer many times with no positive response. In May went back to dealer and they did something to stop the noise. The noise stopped for a week and again started. Now the noise is so annoying that it is hard to concentrate on driving. I feel that I will meet with an accident as my attention is diverted due to noise.I have told Hyundai Canada and dealership that this piece is defective but they are not listening. I called dealership to look into this again and they have told me that they dont have a vehicle to lend and I am in waiting list. I called Hyundai Canada and spoke with Customer Relations and their response is the same as before. They continue to mention that they are sorry and trying to do their best to fix this. I am been trying to resolve this issue since last seven (7) months with no possible resolutions. I strongly feel that I am cheating and robbed. I am paying my car payments very regularly. We are middle class hardworking family and it is hard to meet ends. This is giving us lots of stress and anxiety which we do not want. We bought a brand new car to have peace of mind but this issue has taken all the peace away.I feel that as a consumer I have no rights and my hands are tight as Hyundai Canada and Dealership are playing games. On October 4, 2015 the speedometer blacked out, which is not showing the speed, fuel, fuel consumption, outside temperature, heating/cooling as well as the seat belt warning is showing. I called the dealer and they told me to bring the car on October 7th, 2015. They took the car and when I followed up with them at the end of the day on October 7, 2015, they informed me that the cluster (electronic part) has failed and they do not have the part. They will let me know when they will get it. Also they have taken apart the sunroof and for that they do not have the part.The service manager is telling me on Friday October 8, 2015 they still dont have the part. I followed up again on Friday October 9, 2015 and they didnt receive the part. The manager told me that he has no clue when the parts will come. The status is not showing as backorder as well. The Thanksgiving long weekend passed and I called the dealership on Tuesday October 13, 2015 in the afternoon to inquire for the status. The manager is telling me that they still are not aware of the status of the parts. He said, he will call me when they know the status of the parts, which after probing for many times, he said he cant tell me the exact day when the parts will arrive as the system is not showing anything.Also Hyundai Canada tells me that I am not entitled for a rental car as I have not bought the extended warranty??? The car remains with the dealer with no definite answer (October 19, 2015). Called Hyundai Canada and my calls were transferred to the voicemail for the customer relations. Waiting to hear from them.

I purchased a new 2019 Hyundai Accent in November 2019 at Genesis of Cherry Hill in Marlton, NJ. This car is a piece of junk, defective, and unsafe to drive. Hyundai provides a car buyer with a 10-year/100,000 mile warranty; not because they stand by the quality and workmanship of the vehicle, but because youll need the warranty to have the car repaired. My car has been in the Hyundai Service Shop for the same problem four times since I purchased the car. The car constantly pulls to the left. You must hold the steering wheel for dear life; otherwise, you could have an accident. On 1/2/20 Hyundai Service adjusted the steering wheel sensor. Within 8 days, 1/10/20 I had to return the car to Hyundai Service for the same problem. Now, Hyundai Service determines the car needs a 4 wheel alignment and another steering sensor adjustment. On 5/19/20 the car was returned again to Hyundai Service for the same problem and the technician determines the rear solid beam axle and left and right front lower control arms must be replaced. Hyundai Service had to order these parts, so now a 4th trip to Hyundai Service was required to fix the pulling to the left. I dropped my car off on 6/1/20 and went to pick the car up on 6/10/20. I test drove the car in the presence of 2 Hyundai technicians and the service manager. After all this work done on the vehicle my car still pulls to the left. Hyundai Service had the audacity to state that all Hyundai Accents may perform the same way, really. Hyundai also indicated that the car passed their testing protocol for driving 40 mph and was deemed as a fixed vehicle in their eyes. However, on my road test the vehicle failed at 40 mph and at greater speeds. Hyundai Service has failed to address my complaint about my car and the car was left at the dealership. I have been making payments on this new car which has spent more times in the shop than on the road. Consumers should think twice on purchasing a Hyundai whether for yourself, your spouse, or child. Your safety is at risk each time you get behind the wheel of this car.

Ive leased many cars over the years, but never have I had a more negative experience than I had with Hyundai Finance. There was, apparently an end-of-lease termination charge (unrelated to the condition of the vehicle, purely an administrative/profit charge) that was identified in the very small print at the end of my lease agreement. When I turned in the vehicle along with the inspection report that showed no damage and no charges, I inquired whether there was anything owed and was told no, youre good to go.I never received an invoice of any kind from Hyundai indicating that there was a balance due following the termination of my lease agreement (5/31/2018). I was unaware that there was a balance due until my bank notified me that there had been an adverse credit report on Experian. While Hyundai called my home and left several voicemails, they failed to indicate the reason or purpose of their calls and I assumed, since my lease was over and the car had been returned, that they were sales/promotional related calls, similar to the hundreds of other such calls I receive that go unanswered. Hyundai had the capability to take direct draws on my account during the lease period. I received an email communication from Hyundai on May 1, 2018 stating that my financial obligation was complete and that the payment schedule was being deleted at Hyundai’s request.Following return of the lease vehicle, Hyundai shut down access to my online account with them; consequently I could not log-in to see details about any balance due. Although I had previously updated my address of record on the Hyundai Finance website, Hyundai apparently contacted my prior employer and sent notifications to my prior employers address, rather than contact me at my home address. As I was no longer an employee there, my former employer did not act on these communications other than to inform Hyundai Finance that I was no longer an employee.After seeing the adverse entry on my credit report, I contacted Hyundai to inquire what was going on. That is when they suddenly informed me that there was a past due amount. I informed them that I had never received an invoice and was unable to look at my account online because they had closed it and requested that they fax the invoice to me. As soon as I received the invoice, it was paid in-full within 48 hours.The people who I spoke with at Hyundai were rude and unprofessional and completely devoid of any sense of customer service orientation. They didnt care at all that I had never received the invoice. Despite explaining in detail what had happened, they refused to do anything to correct the adverse credit rating report that was fully their own administrative failure! My advice to anyone purchasing or leasing a Hyundai vehicle -- work with your own bank and stay completely away from Hyundai Finance. You will regret ever having established a business relationship with them.

After having a HORRIBLE experience with the Hyundai of North Charleston Dealership in North Charleston, SC (See my review there also) my car was fixed after 3 WEEKS and I was left without having any vehicle for work. I am in sales and work in the field where an automobile is a NECESSITY! Thats why I bought NEW for dependability! My car was still under warranty and only needed a battery & starter (this took 3 weeks). I only had 39k miles.Hyundai customer care REFUSED to pay for a rental car for me and the dealership said NO loaners were available. I was only able to rent a car for 2 days and submitted paperwork for reimbursement and was only offered $150 for the rental when I had to pay almost $300 for the rental for 2 days on an economy size car! Hyundai would not even offer the FULL amount for my 2 DAY RENTAL! Wow! I was told that if I rented a car...Hyundai would reimburse me and turns out this was another MAJOR Letdown from this whole Hyundai ordeal!Its a very good thing (only 1 out of this whole story) that I was not able to rent a car for the 3 weeks...because I would have not gotten ALL my $$ back which would have been a DOUBLE loss of money $$ for me being out of work for 3 weeks AND not having received a FULL Rental car reimbursement! I totally feel disrespected and was treated like my business was of VERY LITTLE VALUE to them. This was my 2nd Hyundai purchase...but after this ordeal...I am DONE with Hyundai...the corporate office seems to be WORST than this dealership! Nobody seems to care in this company as a whole except SELLING you their CAR! :-( RUUNNN!!!! Very Disgruntled Loyal Hyundai Customer,Sybil

I do not understand, and I will try to summarize my experience so as to save everyone the grief of reading an extensive unpleasant experience. In short, I have leased with Hyundai since I was 20 years old. I am 24 now, and this car (so am on my second lease now) is one of the biggest regret of my young adult life. For my previous leased vehicle, I was hit with a bill of nearly 5,000 dollar, which a very big chunk of that money did not apply to my actual balance since I continued to lease with them. After the proper deductions, my bill went down to about 3,600. That is fine, except that each time I called to have a number confirmed, I received a different quote. I once called literally sobbing because I had no idea what to do, in which I was “helped” by a woman that talked over me the whole time, was terrible at explaining anything to me, and told me I could “get a second job” to try to pay for my balance. Okay. I paid the money and received a voicemail (not very clear to make out what it said) saying something about my balance. I called back to try to get back to that person, had their extension and everything to confirm that they received my payment, and literally spent 20 mins on the phone with someone, intermittently getting put on hold, only to be told they could not find the extension or the balance I was speaking of. I finally have let it go and assumed that they received my payment. This is the gist of that experience. Today, I called because I am having trouble with the radio playing over the music I am streaming, so I called to get help. The lady on the phone said “we don’t help with that, I can give a number of you have anything to write down” and I said that I was driving, asked if I could get forwarded to the proper place. So she forwarded my call, and a lady answered and I could not hear or understand her at all. Finally, she spoke closer and I could hear her louder but still not well. I explained my problem, she said “yeah we don’t help with that” so I told her I was forwarded and didn’t know what to do. She literally said “thank you have a nice day” and hung up. HUNG UP. I was mid sentence and baffled and honestly, I am starting to figure things out on my own whenever I have a problem with my Hyundai vehicle, because customer service has been so incredibly unhelpful, rude, and appalling to interact with, honestly. It’s so shameful, and I am not sure if this is normal? Do other vehicle companies do this to their customers? I am planning to purchase my current vehicle so I will be with Hyundai for a long time, which sincerely fills me with dread and I am starting to feel resentful. This has been a terrible experience since the start, and I don’t call anymore to spare myself the stress of interacting with these people. I don’t even have the words. Just absolutely terrible.

Engine in my 2011 Hyundai Veracruz SUV blew up at less then 6,000 miles on the odometer. Leaving my wife and 20 year-old daughter stranded in West Virginia while in route to Savannah, Georgia.

Bought my 2nd Hyundai 2 months ago and have yet to get them to take care of the pulling problem. They have done an alignment on it once and it still pulls to the left. Ive gone to a dealer closer to me, wasted an hour only to be turned down, saying to go to where I bought it from. Then Ive been trying to schedule with another dealer and they wouldnt even respond to me. 2 weeks ago I submitted a complaint to Hyundai consumer affairs and till this day Ive just been ignored after several email exchanges and a phone call from the rep telling me shell call the dealer for me then nothing again. Ive bought more then 10 new cars before and never did a car maker just ignores my service request like Hyundai. Beware how theyll treat you nice, sell you a $30k car and then kick you to the curbs. Will never buy another Hyundai again.