2013 Hyundai Sonata - Defective Steering Wheel Locking. Few weeks ago, my sister suffered a fatal accident caused by a defective Hyundai Sonata steering wheel locking while she was driving on the highway. As a result, she suffered a severe vertebrae injury, taken to a nearby hospital in an ambulance, hospitalized and treated for days, and has only recently started physical therapy. Medical bill and treatment costs till now well over $100K, even with health insurance. Inability to work for over 6 months. Immobility and discomfort. The list goes on and on. Anyone else in this unfortunate situation or has heard of similar accidents caused by a defective steering wheel? What do we do? What can we do?

Single mother of 3 small children. Barely scraping by only to have my Hyundai that is still under warranty blow the engine. Drop it off at dealership and was told a week till they could look at it. It’s been a month! And $1400 in rental car fees that I don’t have! Now I am completely without a vehicle and NO ONE, not consumer affairs, case manager, service dept itself can give me at the very least an ETA on when I can have my car back. Pathetic way to run a company. The guy who sold me this lemon at Hyundai of Fort Myers, the people refusing to call me back at Gainesville Hyundai and Corporate Hyundai who basically just say “I’m sorry” but have no solution. I want to thank you for putting my job on the line and leaving me and my kids stranded. I will never buy another Hyundai again!!

Premier car should have quality parts installed or repair the part for the customer at no cost. Plastic cover over sensors should be on a recall. Plastic cracked on the 2015 Genesis with less than 2,000 miles and Hyundai wont honor it. Way out of coverage is they saying a rock struck it with no sign of damage on the cover except its cracked.

After 76,000 miles I experienced a catastrophic engine failure in my 2011 Sonata Turbo 2.0. The Hyundai service department that the car was towed to said they did not know why this happened. After considering the warranty, it was determined that the engine would be replaced. The second motor was installed and the first time it was cranked, it was determined that the engine failed. A third engine was then installed. At about 10,000 miles on the 3rd engine, the exact same catastrophic engine failure occurred. I learned that Hyundai had previously installed a re-manufactured motor (the third engine) instead of a new long block. I am now waiting to hear if the warranty is even going to cover the 4th engine replacement.I am researching information on Texas Lemon Law to see if this would qualify; my novice experience would say YES but I am horrified to read the other experiences on this website. I would like to think Hyundai is going to try and make this right for me, but I have my doubts. To say the least, I will never purchase another Hyundai. It is disappointing because up until now, I had enjoyed the way the car drove, handled, and how efficient the eco-boost was on fuel.

Well I have written many reviews and yet I truly do not think anything has or will change. I could sum up Hyundai quickly or at least the warehouse that ships out their parts for service, Incompetent. I hate using a word like that. See, some people just loosely use this word on companies just to rant but Hyundai is truly not a well oiled machine like the cars that they sell. At least the company doesnt worry about the management, or any sales reps that are selling the vehicles. That company runs entirely on the market pushing for an affordable and reliable vehicles. When it comes back to the human aspect of the company like CUSTOMER SERVICE, out the door it goes. I have had an awful experience with their service and being shipped out wrong parts for the last 8 weeks now. I have yet to see my car and all Hyundai is doing is taking more time to complete a task. The loaner vehicles that they have issued me (now 2) is not what Im paying for nor do I want it. This service dept has had my car in the shop for 8 WEEKS to just replace a motor in a sunroof. Thats it... But now the Gm will not take my calls due to he is ALWAYS too busy and the Sales Manger is so brash and rude to me I feel like he thinks he owns the place the way he talks to me. Just an FYI, If customers dont come and buy the vehicles on the lot, then you dont have a job. I think in the game that you play, you should be more grateful to the customers that provide for you. I would give this company and experience a 0 but it is not an option. I have written so many of these complaints that this one is just a brief summary of the incompetents of this company and truly I cannot waste anymore time on a concrete wall that will not budge. Sorry Hyundai you have taken this route because you use to be on top of your game. I know that I am only one person you have decided to pushed away but we add up quickly and your company depends on us, the consumer. I hope that this message reaches out to the top of wherever it needs to go to and some sort of something happens as oppose to you guys treating me with disrespect. I am only frustrated because you have yet to reach out to me and consult and make better. As a company that deals with a lot of customers I would feel that would be your top priority, not to just sell cars and then leave the customer high and dry. Thanks Hyundai for the experience, you have truly made me very upset and shown me again that dealership as yours just will never get it. Its not about you guys, its always about us... THE CUSTOMER.

I purchased my Hyundai Tucson when I lived in MA. I moved to NH a few months ago and now need to register my car there. I went to the DMV, filed the necessary paperwork, and the state sent this request in, as that is their process. This was in mid February. I received a phone call on March 14th from a representative from Hyundai that they needed me to call them back to confirm my new address. I called them back that evening. I gave them my account number and my new address. I was told that was all they needed and they could now start the process. I contacted the state of NH on March 21st to see if they received the title yet, and they said they had not, and they suggested that I call Hyundai to get an update.I called them that same day and I was told that the note in the system said they were waiting for me to call them back, which made no sense because I had done just that a week ago. I was also told that they could not give me any updates because thats what the note in the system says and if I call and speak to someone else, they will tell me the same thing. I waited two days and called back for an update. I got the same response and this time, I was told that the state of MA was holding things up because the title is an electronic title.Well, I had my insurance agent then contact the state of MA once I received that update and the state told her that Hyundai never sent in the request. So, of course, at this point I am livid. I called Hyundai back again and I was once again told about the note in the computer, even though at this point I had called 3 or 4 times. This new person that I spoke to now tells me that what is causing the issue is that the state of NH sent in the paperwork that I signed, instead of me sending it in. What?!It has now been 6 weeks and I am told that it could be another four weeks due to the process at Hyundai. I am outraged at this. The process should have been kicked off on March 14th when I called back with the information they were requesting. I dont understand how here it is April 3rd and they still havent even sent in the request to MA for the electronic title? Its really a simple matter. NH just needs the title so they can turn it into a NH title because that’s where I live now. I moved with my fiancé. He filed his paperwork the same day as me, the state sent it to his lien holder same day, and he was l set as of March 21st. His lien holder didnt give him any problems. They just processed the request as they should have.As soon as this is resolved, I am refinancing my loan with my fiancé’s lien holder. I am very unhappy with Hyundai Motor Finance and I would never recommend them to anyone. They have lost my business for sure.

When headlights are in the auto position, they sometimes do not go off. This has caused the battery to be fully discharged. With the key fob in the car, the doors have locked. This happened at the dealership and car washes, as well as my home when I have tested it. The car has been in the shop for five times, three of those times overnight, and is now at the dealership for twelve days with no results. I have written to Hyundai, the Better Business Bureau and had a lawyer look into it. Hyundai claims they cannot find the problem and will do nothing.

The Hyundai Equus is a full size ultra-luxury auto that does everything at the highest levels. The ride is like floating on a cloud, 429 HP packs a punch, lots of leg room and trunk space and the car is beautiful on the outside. Cost is substantially less than any vehicle with similar features. Home run!!!

I have a 2009 Sonata with leather seats and 56,000 miles. It’s still under the so-called bumper-to-bumper warranty. The leather on the drivers seat is cracking and peeling (the same thing happened to my 2007 Elantra). The dealer said it was a wear item and not covered by warranty. I asked them to show me where in the book does it say this, and they pointed to a short sentence that says any wear item is not covered under warranty. They told me Hyundai has a list of not covered items. I called Hyundai to complain and the first thing he said is We have an extensive list of items not covered by our warranty. Wow, it would be nice if they put this in the customers warranty information. He put me on hold, and then came back and said that seats and upholstery are not covered by any warranty, not even for one day for new vehicle. It would also be nice if they told the truth in their advertising. They use the warranty to sell their cars, but they are in fact lying about their warranty coverage.

Failure to live up to warranty - The ESC light comes on and the car goes into a limp mode? It vibrates and wont accelerate. Five failures in the past 30 days. The general manager now tells me the car is fine, but he cant say what theyve repaired. Meanwhile, Hyundai Consumer Assistance 800-633-5151 gave me a case number and then advised me that they shipped the case to their regional office but cant give me the telephone number. The regional office was to call me last week and then this week, no calls. Some warranty!

We were prepared to pay cash for the car on 12/31/11, but we were told that we would get $500 more off the car if we financed and then we could pay it off. So before we received the coupon book, we sent in an estimated amount for the purchase price plus estimated interest. The next month we received a bill for $11.23 for the difference of additional finance charges which we paid. For the past week, the autodial collection people have called us at least 15 times (over 5 times on 3/26), looking for the monthly payment of $839. Finally, my husband was on hold for over 20 minutes waiting to speak to a supervisor who said our account was paid in full. We have continued to get calls since then for the same thing. On 3/37, we got 2 more calls. I am not that happy with the car to begin with. The gas mileage is way under what was represented. After the experience with the finance people, I will never buy another Hyundai. Also, the phone representatives were rude and the auto-dialer put us on hold several times after we answered the phone. What kind of customer service is that?

This is not exactly what happened, but more like a what is about the Hyundai Elantra. I have just found this website when I decided to do some searching for Hyundai information, especially the Hyundai Elantras so-called automatic transmission. You see, in July 2010, I was desperately in need of some good transportation for myself and my family, and I decided to take a look at Hyundai. I am embarrassed to say that I bought two Elantras at the same time. Im even more embarrassed to admit that I traded a really nice Impala for them. OK, time to cut through the chase about the Elantra automatic. I have a very strong belief that Hyundai is under geared or lacks adequate gearing for the motors power band. Admittedly, Im no expert and unable to spew out technical jargon on the subject. But shortly after becoming an owner of my two Hyundais, I noticed that there was something very substandard about how these things shifted and accelerated. Ive begun reading other peoples reviews and I believe some of them are describing the very same condition, but maybe a little less technically aware of the actual problem. Its true that the vehicle will upshift during acceleration, putting the motor into a lugging state, if that is possible for a gasoline motor as it is for a diesel motor. Just to reiterate, Im not an expert on the subject but actually would love to hear someones expert opinion on the matter. Anyhow, these people are right such as Della of Omaha, NE - i.e. during normal acceleration. The vehicle shifts, then has very little power and begins to chug and vibrate so you have to punch the accelerator to go back down into the gear you just upshifted from. The condition is somewhat circumvented the more rapidly you accelerate, but soon you may find the RPMs back in that inadequate power range. I dont think this poses a problem for salespeople during a test drive because they know most people are going to punch the accelerator to see how it accelerates, meanwhile not noticing this annoying flaw. Now there is something in the drivers manual about manually downshifting for some situations and I think this can help some, but I think there is a tendency to forget to shift back into high gear. So to me, that makes it questionable about whether or not the vehicle is really automatic shifting, even though it is technically an automatic transmission. Ive heard people saying they went to the dealer experiencing this condition. Im not surprised theyre not acknowledging a problem with the vehicle. After all, they knew about it when they sold it to you. Without quoting right from the warranty, Im pretty sure it says something about vehicle performance that is characteristic to all the vehicles deems it to be normal. I would guess its a car companys right to sell you a crappy car, and the dealers too. It just proves people will do anything for a buck, even to whip out their Motor Trend magazine where it was their car of the year. So how did that happen, are they a creditable magazine? I just think they knew they were building a crappy car and they got people going around saying its great.

Over 30 days my 2014 model i30 with 25.000 km EPS unit couldnt be replaced and its still in the service. I basically cant drive a car which I paid to. Moreover I wouldnt like to discuss about the security issue of this part as I was driving, the wheel went off, wouldnt even turn. Thank god that I was driving in an easy road with a low speed so I had chance to park my car within a safe zone. I even wouldnt like to imagine what would happen if this problem would occur on the highway. Hyundai Turkey is behaving premature to handle the case. In this century I am not able to understand why the required part can not be delivered within 30 days while there are people touring around the world with bicycles or on foot less than 30 days. As a result of all, I dont have any other chances but to go to legal court to claim my rights and never ever touch anything called Hyundai.

After my tire going flat on the 405 freeway I called Hyundai roadside assistance and they told me it would be an hour so I waited. While waiting received text with tow companys telephone number that would be servicing my car that after an hour had not arrived only to tell me that they had cancelled the call with Hyundai because they did not service that area. Calling back Hyundai roadside assistance they told me it would be another 90 minutes. What? Why do I have to wait longer because of their mistake? Should not punish me for their mistake. Should service in order of calls received!!! Never again will I use this service. Part of the reason I purchased my Hyundai was the roadside, big mistake. Should have stayed with AAA.

I was forced to sign a lease for 2012 Hyundai Elantra by Herb Chambers Hyundai of Auburn, promising a great deal and rebate. But they have put more than $3,000 above their MSRP of $21,495. They gave me no rebate. When questioned, they said this particular car doesnt have a rebate. But that car always remained in their specials page with all the other deals! They did all malpractices in the lease calculation and made me put a down of $530 - $2,000 cash and $3,300 trade-in. Still, they made my monthly installment $291.44 for 36 months with 12,000 miles per year.Their advertisement says MSRP $21,495, monthly installment $234 for $0 down! I paid $5,300 down but my installment is much higher than what their ad says. I contacted them many times with this but their response was so sarcastic and humiliating. The managing director asked me, Then why did you take the car? in a very sarcastic way. They even openly accepted that they put a higher MSRP purposefully and they do have the right from Hyundai to do so.I complained in Hyundai consumer affairs but they closed the case just listening to the dealer saying that they gave me a huge package of accessories which made the price difference. The accessories the dealer gave me did not cost beyond $1,000, but the lady who represented Hyundai was not willing to listen to me. She was in a hurry to close the case. I am trying to get justice in some or other way.

The 2012 Hyundai Sonata is pretty and stylish inside and out. I bought the Limited Trim with all the bells and whistles. Problems: The steering began to tug to one side while the car was still under bumper-to-bumper warranty. We took the car several times to the dealership and they could not see anything wrong with the vehicle. I was told this behavior was within Hyundais specification and that it was normal for the vehicle. This is the first vehicle that I have owned that has this abnormal normalcy. This problem has not gone away. Vibration. I cannot tell you enough how irritated I have been with this vibration. Once you go over a certain speed (Im not sure at the moment, but Im not talking of highway speed - just normal in-town speed), the car begins to vibrate. Ive gone to the dealership over and over and over. I am tired and angry that a brand new 2012 car will behave this way and the people at the dealership cant figure out what the seems to be the problem.Not too long ago, my wife and I noticed that when turning the vehicle made a certain noise as if something was about to break, as if some metal was hitting another metal. The dealership said it was a steering column problem and we had to pay out of pocket to fix it since we have put over 60,000 miles on the car. The car has gone out of bumper-to-bumper warranty. The lingering problems (listed above), I have to fix out of pocket. It will take a lot, a whole lot, for me to buy a Hyundai vehicle ever again. I loved the roominess and stylishness of the Sonata, but it seems that those are about all it has. I am very disappointed in this vehicle to say the least. My 2009 Chrysler 300C never gave me these troubles.

I took my car in for TMPS sensor. They could not reset the computer to make the light go off so I had to take off from work, travel another hour to take it back in, then somehow a lug nut got twisted off which I could pay to replace and another sensor was out. Nearly $300 later, I left with a broken wheel stud and the TMPS light came on going back to my house. I called and requested my money back as I now dont trust Coughlin Hyundai, but we all know that isnt going to happen.

I was in an accident where I was hit in the front. The airbags never explored. I thought they were to explore with any impact over 10 miles an hour. The impact pushed the grill up to the engine and totaled my car. Why it did not explode?

They claim the car would tow 5000 LBS. It doesnt. Engine struggles, then smells and starts to overheat. I had to trade it in for a truck and lost $6000. Hyundai does not care about you, customer services or the problems you have.

Hyundai is having a major problem with engine failure and the parts being on backorder. Mine has been at the dealership for 5 1/2 months. My parts backorder now has been pushed to Nov. 15th, which I am sure will be pushed out again as they have every month. It has been 5 1/2 months. Hyundai customer care is one of the worst Ive seen, they are showing no concerns about me the consumer or my vehicle. There is a Hyundai Tucson engine failure page set up on Facebook. I would encourage you to NOT buy a Hyundai.

I was driving along a straight road 4 weeks ago when there was a sharp crack. A hairline crack appeared down the plastic decal of the climate control system and the audio system. When I took the car to the dealer they stated that it was a scratch and not a crack and the manufacturers have refused to repair it under the Warranty (there is a 5 year Warranty on this car). I am a 74 year old lady so there are no children in this car to cause a scratch - it is very definitely a crack, but the dealer says it is not. I feel as if I am now in limbo with this.

I purchased a 2013 Elantra in July 2012. I like a lot of Hyundai owners got the notice of the MPG error. It was nice that Hyundai was attempting to compensate the consumer. I now have nearly 46,000 miles and the car will be 2 years old this July. When I purchase the Elantra , Hyundai advertised 40 MPG, highway mid 30s city. Within 6 months it dropped to 32 MPG. My Elantra gets 22 to 24 MPG. I think its time to get a lawyer. I wouldnt recommended a Hyundai to anyone. They sold me that car knowing it didnt get the gas mileage they advertised. Cant trust them, dont buy one!!!!!! .

Purchased a 2011 Elantra with 8 miles and it just recently hit 70K miles. I have had no problems with the car at all. My driving is severe going up and down the California Grapevine on a weekly basis with no problems. Service at all 3 dealerships I have been to have always been great and as soon as the new redesigned Elantra comes out (maybe 2016 or 2017) I will be buying another one.I find it hilarious how many stupid people come on here complaining about their end of lease termination fee. Or even worse telling Hyundai that they deserve that fee be waived or for good customer service it should be waive. You people must really have a 2 digit I.Q. It doesnt matter if the leased car that you returned has only 10K miles on it or that you made every payment on time. You signed a legal contract saying that you will pay that fee! End of story! Stop the whining! If youre going to whine about something in your lease contract whine about it BEFORE you take delivery of your vehicle...if not shut the ** up!

I purchased a new 2009 Hyundai Sonata GLS with a manual transmission about two or three years ago. I considered it to offer the most value for the price back then compared to an Accord, Camry, and other models. Unfortunately, I believe I made a mistake with this purchase. I wrote about my problems with this car on this forum before. Now, its time for a brief update.The power locks stopped working intermittently. This was a result of an electrical problem in the drivers side door panel. Thats not something that should happen in a car that is less than 3 years old. Another issue is that the iPod charger does not charge properly either, so sometimes my iPod has no battery power left even if it was charging while the car was on. The clutch master cylinder also has been replaced twice: once at about 12,000 miles and again at about 35,000 miles. The car has 40,000 miles on it now. Both times, the master cylinder was replaced free of charge. However, when I was getting a routine oil change about two weeks ago, the Hyundai technicians said that I needed a brand new clutch. Incredulous, I went home and found the maintenance records for the master cylinder because it had already been replaced twice. I went back to the local Hyundai dealer the next day and showed them these records and they said this had nothing to do with replacing the entire clutch and that it would not be covered under warranty. I asked why not and he said that the clutch was only covered by a 12-month/12,000 mile warranty because it was a consumable part.” He also said that the clutch can go out at 15,000 miles or 60,000 miles--depending on how you drive the car. Of course, Ive only driven cars with manual transmissions, so I know how to drive them. Ive driven cars that are much older than this one that have never had clutch problems, including an 11-year old Daewoo. But my Sonata made a rattling sound when it was idling and the gear shifts were not smooth. Now I know why. Anyway, after shelling out $1900, the car runs much better. But Im tired of dealing with maintenance issues with this car. I really want to like my Sonata, but I can no longer trust it. I think I would have been better served by paying the extra $1500 for a brand new car from a competitor instead of wasting my money and time being disappointed by a car that I really wanted to like that always seem to have a defective part or a part that is constructed of substandard quality. Theres not much dealership support and the parts dont seem particularly reliable. My wife had many problems with her 2007 Hyundai Accent as well, so I think Ive seen enough. We will not purchase another Hyundai.

Don’t use Hyundai’s emergency roadside assistance. They left my wife stranded in 105 degrees in rush hour traffic on a busy highway. She had a flat tire and called Hyundai Emergency Roadside Assistance and two hours later they canceled her tow. They blamed it on AAA. They said to call our own towing company and we would get reimbursed. Four months later no reimbursement. Hyundai roadside assistance is worthless and dangerous.

Bought a 2019 new Ioniq last month. On day 2 of owning it, after first opening the hatch, noticed banging, rattling noise from hatch going over bumps. Selling dealership would not take the car back, only advised to take it to a service center. I did that 3 times to no avail. Problem is same. Opened case with Hyundai corporate, they denied request for buyback. Furthermore, they told service dept not to spend any more on fixing this. So there I sit with a horribly noisy new car and no resolution. This is not a normal road noise. Its so annoying I dont want to drive the car. Hyundai has failed me in so many ways, I would never buy another. I now have to either live with a lemon, or take a huge loss on trading it in.

I am a soldier and have been in the army for over 20 years, been deployed to 3 tours. I purchased a 2009 Hyundai Azera Limited addition, with Satellite radio and GPS Navigation package, etc. I was looking between Toyota and Hyundai. I leaned Hyundai way because of the 100K warranty. I was thinking that is a great warranty until very recently when I actually needed the warranty. I did not maintain a book to track my oil changes, etc. I did an oil change in late Oct and purchased an aftermarket oil filter from AutoZone and Synthetic Oil. My wife was driving last week and she said the oil light came on briefly, then the Service engine light came on, then the car stopped running. The car has 88K miles on it and when I checked the oil and it was a little less than a quart low. The oil was not even dirty. I took it to the service dept of Hyundai in Lawton, Oklahoma and they are saying they will not honor the 100K warranty because I don’t have records. I tried to explain that I am a soldier and bought the car in El Paso while stationed at Fort Bliss, but it is a pretty sure bet that they are going to leave me high and dry on this. I have purchased 3 different Hyundais from them and this is the first time I needed to test the warranty. Looks like the 100k warranty sounds good on paper but if they dont honor it, I would have went somewhere else. I know I could go to the military Jag to attempt to get legal advice but Im sure Hyundai has much more money than I have so they could play the technicality cards all day and Im basically screwed. I can assure you I will never buy another Hyundai. I called the Cooperate office and am waiting for an answer back but Im really expecting to get the same answer as the local Service Dept. I really hope Hyundai will do the right thing. I have put my life on the line for this country and never expected to be treated like this from them.

My name is Daniel **. I am regretting the choice of buying a vehicle from Hyundai, who claims that they are there to help service the people and help me in general. Unfortunately, Hyundai is providing false information to there clientele. I recently just purchased my 2011 Hyundai Accent. The first week after having bought the car, I had issues. For instance, on the drivers door, there was a light scratch. The tail lights had water leaking inside, creating humidity. And the ignition circle was not firmly adjusted. The servicemen at my Hyundai dealership did fix the scratch without any issue. But they gave me problems towards the tail lights and the ignition key input to start the vehicle. After 6 months of owning the $ 23000 car, which is covered under the Hyundai warranty, I am extremely unsatisfied. Two weeks ago, I brought the Accent to the dealer due to a steering issue i had. They told me the front rim was dented and it was $ 155 to repair it. So, I agreed to this, seeing as it could have been possible as we have terrible roads over here. The following day, the car was making a whistling sound coming from the front tire that they worked on. The day after, I went back and it took them 1 hour an a half to figure out the problem. They charged me $90 without notice or knowledge that I had to pay for them to recheck the car (normally any garage or mechanic will call you first or consult with the client before putting a price to anything). The following week, I noticed a very loud rattling noise while starting the ignition. So as furious as I was, I called the dealership and asked them if they had room to see me. They advised me not till next week. So, I decided to bring the car to another dealer, because it is extremely inconvenient having a brand new car making this noise and causing me so much issues. The service at the new dealership was very kind. I asked if they can take a look at the lights and the rattling sound. They checked it. And then, they called me back a few hours after, saying the tail lights were not screwed in tight, and the metal shield beneath the vehicle wasnt intact enough. They fixed everything and charged me once more $70 without notice! Logically speaking, why would this not be a defect and not under warranty?!I am extremely frustrated. I never loosened anything on my vehicle. This is an issue that came from the manufacturer. This is a product complaint! What I want from you right now is what Hyundai promised me, which is if anything doesnt sound right with the car, you will come in and will examine it for free. Thats why you have a warranty! Where is the promise in that? Does Hyundai just talk strictly out of nowhere just to sell a car and make a couple of bucks commission? I refuse to pay for issues that were caused by bad mechanics from Hyundais part.

On 6 occasions now, my Genny with less than 60,000 km on it has just died when driving. The first times, it re-started after a few minutes. The last 2 times, the tach at zero, but engine still running but car wont move. It has been with Hyundai service twice now. First time $400+ to replace sensor; 2nd time cannot find any faults and gave it back to me without doing anything. I am going to end up dead! First and last time I buy a Hyundai. BTW, my car is beautiful looking! Just runs like **.

I currently own this 2015 Sonata limited and have seen very little of it lately. I purchased this car in October 2015. After around seven months of ownership, my battery went dead. I called service. They jump the car and figured that was the end of the problem since it was a very cold morning. A few days later the same thing happened again. Called the service. They jump the car. This time I drove it to Star Hyundai service. The manager at that time, Mike told me that there was nothing wrong with the battery and they were not replacing it. This was after two hours of trying to diagnose the problem. He tell me if it happens again I should have the car towed in. That is exactly what I did a few days later. He still refused to admit that there was something wrong with the battery. I then contacted the dealer whom I bought the car from who put the screws to him and he finally changed the battery. I thought this was the end of the problem. Wrong! This problem has repeated itself several times over the last few months. I have had three new batteries since the original battery put in to this car. I only have around 16,000 miles on the car. After the issue had escalated I contacted their customer care department. I was given a case number and a really horrible case worker. He never answered his phone, was very slow to get back to me. Kyle **. They advertise great customer service. HORRIBLE!!! I was forced to hire a lemon law lawyer. My car is presently in the shop going on 26 days. They could not find the reason for the battery failure. Fortunately for me, I was given a loaner. Now I am just waiting to see what they are going to do as far as replacing the car or offering me a buyback. I certainly dont want a replacement. This was my first and my last Hyundai purchase.

I am not going to give my full name via an email message due to security reasons. I will note, however, that when I sent messages to finance online, both my name and my account number where showing as if attached to the email and I repeatedly received what appeared to be canned responses asking me to give my full name, via my email. I find this unsettling - as if finance is deliberately delaying or avoiding addressing issues and/or questions from its customers that take their time to write them. I further question the point of sending finance emails... It is neither helpful or gives me any confidence that my needs are being addressed expeditiously or that I am cared for as a customer that pays on time and cares about ones credit.Last month, I not only wrote finance multiple times, but I also went to the dealership and spoke to the finance department. The department kindly explained to me what their limitations are with regards to what my concerns were at that time (Hyundai received three payments in January via Wells Fargo and I wanted my account reimbursed for the overpayment) and I ended up having to sit in someones office, just to call finance outside of the state to try to resolve the issue. Given Wells Fargos recent debacle, I dont know who is at fault but I made every effort to make sure that finance received its correct payment up to and including an attempt to pay in - person and in cash.All that I asked yesterday (literally two weeks after supposedly getting the initial problem resolved) is that finance justifies a $47.67 request for payment this month included with my monthly car payment (which also increased) so that I can determine what to do. Finance wrote me back. They obviously have my email information. They referred to me by my first name and know my account number. My account information was attached to my email. I do not understand why I am having such a difficult time paying finance my correct auto payment since the new year. I had a Hyundai for over 10 years prior to the one I lease now and it was paid off before I got rear-ended and ended up having to lease another one.I never had any issues at all period with my payments or with the previous (paid off) vehicle and now, all of a sudden, after the new year I find myself with a car that I have to keep bringing in for the same repair and issues with making a simple car payment. I am frustrated and think it is ridiculous that I have to jump through so many hoops just to make a simple, correct auto payment. I also find it insulting. I do not understand what the problem actually is - Is it the online system? Is it that finance does not permit the dealership where customers purchase their vehicle to discuss or have access to information once the vehicle drives off the lot? Is it Wells Fargo? I dont know. But I do know that when I triple paid in January and then walked in to finance to pay in cash, I could not do it.And, after repeated efforts to resolve the whole debacle, finance has the audacity to ask me to pay more and has not justified why. This is not the way to handle a long time customer that pays on time. This is the first time I have ever leased a vehicle and this experience is ruining my enjoyment of being a Hyundai car driver and owner. Why would I want to give my full name in an email? Any person with an ounce of common sense would not do that in a Gmail.

My engine gave out 12/15, its now 1/27 and its been at the dealership for over a month now. A week after the New Year, and after various calls and check ups, I finally got an answer that my warranty would be extended on the engine. The communication has not been the best at all. They offered me a rental but only in the city that the incident happened in which is 6 hours away from home. In addition, I exhausted over $1,000 on hotel/car repairs after the incident took place. I did my due diligence to submit all the info needed for my reimbursement as soon as I found out the engine was a Hyundai issue. I submitted at least 15 documents pertaining to my proof of ownership and explained that I was stranded in an unfamiliar town for two days due to my engine failing. Ive been more than patient and am still without my vehicle, which is somewhat understanding because repairs and ordering parts take time...the funds that I lost however should not take this long to recover. Since then Ive called in several times to get an update and was assigned a case manager Christina who I missed the call from and when I contacted her back two days later I havent received a response back in a week now. Ive left emails and voicemails each day, and once again contacted customer care to escalate the issue. The agents Ive spoken to were thorough and seemed to care but are powerless in rectifying issue. I work 10 hours a day and when someone has an issue, I look to rectify that problem within 24hrs. We may enter another season by the time I get my money back. Once I pay this vehicle off in full, I will not be doing business with Hyundai again, and I dont recommend anyone else to. Your time and money are not valued enough.

Saturday, August 13th, I purchased a 2016 New Hyundai Tucson Sport from Empire Hyundai, Inc. in the Fall River, MA branch. The vehicle had 19 miles. I did a lot of research on this car, dealing with Kasey **, the internet manager of Empire Hyundai. We had a very lengthy phone call and email conversation, where she gave us the final price, everything included. My husband and I wanted the purchase to be hassle-free, considering the drive to pick up the car was 40 miles from my house round-trip. We asked Kasey to start the paperwork for us, which she gladly said yes to. She assigned us to the sales person Rob **, who then brought us to Tyler **, the vice president and financial manager to get all the paperwork signed. Within 20 minutes we were able to see the vehicle. However, before we looked inside, Rob ** informed us that there were three cigarette burns on the passenger seat, but reassured us that it would be fixed and that they would provide us with a rental car at no cost to us while they do so. My husband and I left after, and on that Monday morning I called and asked if the rental car was ready because I had to work that afternoon. When I arrived, Rob greeted me and brought me to the receptionist, who said there was no reservation for a rental car for me, so she called to get one. About fifteen minutes later, Kevin ** from Enterprise came to pick me up and bring me to their branch to get the rental. It was not brought to me. Kevin apologized that they did not have a reservation for me for a rental. The only car available due to the lack of reservation was a 7-passenger Grand Caravan. Three days passed and I did not receive any calls to inform me of the progress of my vehicle. I called once with no answer. I called once more and asked to speak to the owner, but he was not in that day. I then asked to speak to the vice president Tyler **, the son of the owner. He told me he did not know anything about the progress of my vehicle because he works for the financial department. I demanded he do something, considering he was the vice president of the company. He then transferred me to Rob, who informed me that the car was not ready yet because they had to purchase a whole new seat, and the workers had to install it.I told him I was getting impatient and displeased, considering I was forced into driving around a huge caravan, and told him if I did not get more answers on the progress of my car by 4 pm, I would consider returning the vehicle altogether. By 4:30, Rob called and said that the vehicle was ready to come pick up. I got there and looked at the car, and it was filthy, both outside and inside. I told him that the least they could have done was to wash the car after all my troubles. He told me to sit inside and wait, as he was dealing with other customers. I waited for about a half hour before I spoke to anyone else. No one would come speak with me, especially the manager, Paul **, who I had asked for. Finally, the lease specialist, Donald **, came over to me and asked if I would be happy if they cleaned the car and put gas in the tank. I thought it was quite unprofessional that that was all they could do for me after the trouble Id gone through. As I was about to leave, I asked them why the manager, Paul, was not on that night, and they informed me that he in fact was the entire time, and he did not bother to come speak to me the whole time I was waiting to talk with someone. They got Paul to come speak with me, and he offered to install a remote starter. They also said they would put covers on the front two seats. When I got the car back again, the seat covers were still in the process of being shipped, and the remote starter was not working correctly. It started by itself five times in one day in fact. Therefore, I have to bring the car to the shop to get that fixed, while still waiting for the seat covers, and on top of all of that, there is a hole in the flooring below the passenger seat; a flap that looks as though it should have been glued down.Needless to say, I had an awful experience at the Empire Hyundai car dealership and would not recommend anyone to buy a car there, especially at the Fall River branch. These situations should not be occurring when youre involving the purchase of a $31,000 vehicle, a brand new one at that. My boss, the Operations Director at 99 Restaurants, also shared with me a similar, awful experience he had had at Empire Hyundai. I hope that this will bring attention to this dealership, warning others to steer clear and pursue other dealerships when purchasing a car, and hopefully enhance the performance of the way this business is run. Thank you.

I bought a 2020 Tuscan Ultimate on Saturday 5/23/2020 from Crain Hyundai Fayetteville and the salesman could not find the navigation SD card and said come back Tuesday and we will have have it for you. I came back on Tuesday and they had one but it didnt fit. He said, I will have to order you one and when you bring your car in for the window tint I will have one. Well took it in last Friday and no SD card. Asked about it and was told they would try and find one if they can. At that point am up set and contact Hyundai directly for one. They give me the navigation company number to call and I did. They were willing to sell me another one. I said no thank you. I want the one I already bought. I called Hyundai consumer affairs back and talked to a case manager named Vanilla and she stated she called the sales manager and he would take care of it and that was all Hyundai was willing to do. 3 week after I bought my Car still no navigation or Blue link due to navigation not working. I filed a Better business bureau claim and got a call from the customer relations manager from the dealership. Found out the SD cad was never ordered and that he personally would make sure it was done. Bottom line Hyundai didnt care and to me it will be the last one I buy. Hope I will get the cars features working one day as they should.

I really enjoyed our Hyundai Sonata 2006.... We had the usual problems/recall issue with the airbags in 2013... At about 45,000 to 50,000 miles... many electrical problems. Apparently at some point without being disclosed to us when we bought it, our vehicle was a rental. At some point liquid was spilled into the console which caused electrical damage to the car under the front dashboard (car would not start - no crank - damage to body control module), so the dealership said. We didnt spill anything and this didnt happen till 5 months after we bought it. Either corrosion takes that long or there was something else going on. Never saw this supposed damage. Cost: $500.Shortly after that repair (16 days)... the drivers door would only unlock, internal BCM problems again. Go figure... no charge to repair. At 50,000 miles (Sept 2008) the Check Engine light would come on, cruise control inop., ESC and ABS light on. Cause: code c1513 brake switch failure (just read today that at some point that was a recall - had no idea - 1-9-14 so decided to share my story with others). They replaced the switch. N/C, but for some reason I noticed they did charge for 2 brake lights and labor $65. Most likely they were fine and it was the switch.Other issues.... sure seemed like the rotors/calibers rusted really fast and we changed all 4 brakes/rotors/pads etc. every year!!! Had none of these issues with our older Ford Taurus. No engine issues with the Sonata... just electrical and constant brake replacing.

I drove many cars in my life, I never, never experienced what I am experiencing with a piece of junk like the 2017 Tucson. Hesitation, jerking, loss of power. Miraculously few times I avoided to get into a very big accident also very uncomfortable. Driver seat, complain to Consumer Affairs get nowhere! A bunch of liars! They tell you to go to the dealers and the dealers tells you to call Hyundai... I really hope this company, take their ** back to SK.

I purchased my 2005 Hyundai Tuscon new from the Kolar Hyundai dealership based primarily on the advertised warranty coverage of 10 years and 100,000 miles bumper-to-bumper as they advertised it (it’s still under a warranty plus program which I did have to pay for). Since then my Tuscon is in need of a bearing replacement on the left rear tire (it has seized). When I called the dealership, I was told they would not tow the vehicle or repair it without me covering all the costs. My warranty is currently at no cost to me for repairs or towing. I was told to call the Hyundai warranty number. The lady I spoke to informed me that if it was an American-made vehicle, it would be covered since bumper-to-bumper means that. But since it is a Hyundai and the rear wheels are not drive wheels, it is not covered after 60,000 miles. I asked her again why Hyundai is not honoring their advertised bumper-to-bumper warranty. Again, I was told it is because Hyundai is not an American-made vehicle (assuming she meant a vehicle made by Ford or other American vehicle corporations). I am now forced to incur all costs for repairs since Hyundais trickery (erroneous advertising) has forced me to, especially in a tough economy.

I have a 2006 Sonata and the paint is coming off in large flakes. I was told that it was defective by 3 separate body shops and Hyundai refuses to do anything about it. I now have to have the car repainted at my own expense.

I had no idea what to expect when I bought my 2006 Sonata. It turned out to be a great car. We had the V6 Limited but no sunroof or top of the line radio. MPG was as high as 24.8 because we did highway miles. Repairs were few and infrequent. We did regular fluid changes as recommended by the dealer; but as far as repairs, we did very few. Need ceramic brake pads at 90,000. We did the plugs finally at 120,000, but I think they would have gone to 150,000 without a problem since they were iridium. Also had a pulley go bad. Finally, had to also do struts and shocks and also had to do tires of course from time to time. I’m very pleased over all. Only annoying thing that happened was replacing the third brake light. Whoever designed the access to this bulb needs to be re-educated LOL. I finally sold it at 150,000 miles, but I really think it would have gone 250,000 for sure.

I have a 2011 Hyundai Sonata. Im persistent with maintenance and was relocating from Wisconsin to Nevada for work, thinking my car only has 40,000 miles so it shouldn’t have any major problems on the way there. Well, get 1000 miles away to Tulsa and the engine completely blew. I was stuck there for 9 days which caused my boyfriend and I to dwindle our savings by $1200 to cover my hotel and food cost. The repair was covered under warranty because there was absolutely no sludge in the engine when it was taken apart and turns out there were several recall parts IN THE ENGINE that needed to be replaced. Well, we finally make it to Las Vegas and I try to file a trip interruption claim and the people at Hyundai told me what to fax to them...so I did and spent $12.00 at UPS to do so. I waited a week and get a call saying that I have to MAIL my documents to the roadside people first before Hyundai will consider the charges. Welp, did that and 2 weeks later, I call roadside and they tell me it takes SEVEN WEEKS TO REVIEW and they can’t see anything in the system until it’s finished being reviewed. So I finally give them the 7 weeks and call in, still not in the system so I was given a fax # to send everything in. 2 weeks later, they approved 300$ because thats their max allowable and Id need to go through Hyundai for the remainder. So... I call Hyundai since they have ALL the documents I sent previously. The girl I talked to assured me it should only take 3 days because I had my case reviewed previously and they just needed the response from roadside to approve it. So... I wait the 3 days, call back and the reviewer still hasn’t even touched my account. 2 weeks and 3 messages to the examiner later - still nothing. So I’m told itll be escalated to his manager and I’ll hear back within a day. Did I? Nope. Talked to a rep this morning who discussed my account with his lead and they both agreed its inexcusable for the examiner to be avoiding my case all together. I will NEVER buy another Hyundai again... my parents and sister both just recently went car shopping and were both considering Hyundais until I went through this...so they just lost 2 customers. Im at my very last straw with them. Theres no reason my engine should have blown at 40,000 miles now theyre just evading paying me back the money that is owed to me.

The paint is peeling of my 2009 Sonata. The dealer said that there is a 36,000-mile warranty on paint. This car has never even been through a car wash and has had excellent care. How can the paint be coming off of a new car and the dealer will not repair the damage?

Since buying this car it has been a horrible experience. Would not recommend Hyundai to anyone. The buying experience at Southtown Hyundai in Edmonton was the worst I have had. When purchasing the vehicle, the dealership was difficult to accept a price offer that worked well for us and them, and in addition did not provide a test drive or viewing of the vehicle I was purchasing even though it was on a different lot nearby. The manager also became rude and aggressive towards my husband and I when we were asking to receive the GoCard promotion. In addition, when picking up my new vehicle it was not completely washed properly and I never got to view it prior to pick up. It was a really bad experience, that I thought would be the end of it. Since having the vehicle it has been into the dealership multiple times as the drivers door does not open after being unlocked in any cold weather. The only way to open the door is to crawl across the passenger seat and open it from the inside in freezing weather, on a brand new car. It has been fixed with a new door latch, which did not fix the problem that came back only 2 days after. It has also been fixed again with a new lubricant that works in colder temperatures as per Hyundai Canada- which stopped working again after a day. I have now booked it in again for the same issue. Calling Hyundai Warranty does absolutely nothing to fix it either, as they respond that the dealership would need to look at it again if it is still not fixed, and they can not do anything for it. At this point I absolutely hate my car that is a new 2020, working like a 1900 pickup truck. I hope that Hyundai can fix it, or provide me some sort of service for the issues involved. But as of right now they have yet to even seem to care.

I would like to highlight that I have a very bad experience with the quality of tyres Verna is using. Verna was one the cars I always wanted and finally one year back I bought it. However, I did not know that it uses some bad quality tyres. I was travelling from Indore to Pune on 2nd June 2019, when the tyre (Front Left side) of my car (Hyundai verna SX (O)) got burst and I had near escape from death. My spouse got hurt on her head and eyes. I was driving at a speed of maximum 50kmph, as it was a single road, between Rajgurunagar and Chakan. The Front Tyre (left side) suddenly got burst.On contacting the service management of Hyundai and Hankok (tyre manufacturer/dealer), they said it is a cut on the side wall and its not a fault of tyre and denied my request of replacing it. My point is such expensive and big cars who can run at around 140kmph, should have such bad quality tyres and risk life of the customers. OR, should they provide any better reliable and trusted brand. For instance, even I say, there was an impact on tyre, should the tyre easily gets burst. I have another car - Chevrolet Beat and used Bridgestone, MRF for last 10 years not. Have gone on potholes on highways on speed as fast as 100kmp, but never had this experience. This clearly shows the quality of tyres.

This is reference to Hyundai Head Office Consumer Complaints. On a recent service visit to my local Hyundai Dealer I was told that my car had quite an alignment problem that would cost $130.00 to fix. The tech could find no sign of me rubbing a curb or any other reason why my car would be out of alignment with only 23000km. When I called head office to complain and to get an explanation on why my car would be out of alignment after only 23000km they could give me no reason and had no interest in solving this issue. They did not offer to call the dealership and ask the techs any questions and did nothing more than log the complaint. The person I talked to had no knowledge of any kind and is there only to log the complaint in their computer system. Hyundai Consumer complaint is a joke and a worthless phone number to have. I have dealt with other car companies in the past with always excellent results and for this reason this will be the first and last Hyundai car I will purchase.

Their cars will leave you on the side of the road one day with no help. If they promise something get it in writing. If they recall something it will go to banks mailbox not yours so you have to check recalls yourself. They tell you when you buy a vehicle they if they need to fix it they will give you a loaner vehicle when its broke down. No loaner is given with extended warranty. They find a way to avoid it. They say they reimburse you for rental vehicles. They dont even have a department that reimburses you. Get everything in writing. I can tell you right now every 5k miles alignment was off. My shocks struts only lasted 20k. Replaced 3 times now. Tires wearing wrong since owned. The vehicle dealer alignment doesnt fix it unless you get alignment every 2 oil changes. Air intake funnel before the filter isnt really attached. Just sits there in front of snorkel transmission.Shifts rough when its cold. Their tint they offer always bubbles. The air conditioning smells like mildew shortly after you drive off the lot and every 5k miles after they fix it. Not sure how they fix it but comes right back. The gas mileage they state only lasts 10k miles. After that its about 5 to 10 less even with recommended tire inflation. The paint is horrible. Chips and flakes at 30k. Wiper blades need replacing. Right when you buy the vehicle motors are noisy of the lot and only get worse. The hybrid battery needs replacing at 60k and depending on how often you drive it voids your warranty and if you dont keep more than 30 miles of gas in your car at all times it voids warranty.The first day I drove off the lot my back passenger door lock started buzzing really loud every time I went from park to drive or lock the doors and they had to order the part. Took 2 weeks to get it fixed from day I took it in. Inside cabin is super noisy of outside traffic noise and tires when getting up to freeway speeds. I should have took a test drive on freeway because that would have been a deal breaker. Thats about it. Cant wait to get out of this vehicle. 5 recalls in the first year feel like this car is always at the dealership service department.

Had to use Hyundai roadside assistance on my 2019 Ioniq to get the car from my home to the dealer. This process was easy and efficient and I give them 5 stars. After a day, local service dept. called and said I need a new hybrid battery (after only 2 years!!) and they are out of stock with no ETA. This dealer has no loaner car program so I am stuck without transportation. Called Corporate Hyundai and now awaiting a callback. Have had prior issues with the car but were fixed under warranty. Jury is out on how Hyundai will help me out. Not happy with the quality of the car since it wasn’t cheap.

I have had a warranty claim submitted since my car was new (3 years ago). I have had the car in to service this claim 4 times and the last time (today), they made the problem worse, not better. They appear to never intend to repair the problem. This is a smaller issue with the near-criminal salesmanship I experienced when I bought the car. Please suggest on how I can repair my problem when they appear to not honor the warranty. Thanks.

I have dealt with corporate for over a year to try and get the power of attorney to do a state to state transfer and they lied each time by saying that someone else mailed it to me to shoo me off the phone and caused me to have to get a ticket from the police due to their negligence and disorganization. I was unable to ever get a power of attorney until I called corporate several times and explained that this was a breach of contract by not sending me the necessary documents. I will never again lease from this company and I wouldn’t recommend to anyone.

This car is very nice, it has the up to date features. Love the back up camera. Drive very smooth, low in mileage and 20$ fills the tank up. Great car for college students.

I own two Sonatas, an 03 and an 08. Originally, the airbag light came on for the 03 around 140,000 miles and it was the passenger seat sensor. I eventually just got another seat from a salvage yard. Now, my 08 light is on and it too is the passenger seat causing the problem. This seems to be an ongoing issue with Hyundai (not just the Sonata). As the end user, we should have the ability to turn these things off. Unfortunately, in Virginia, we have annual inspections and if the light is on, it fails and you cant drive the vehicle. Im only complaining and realize my car is out of warranty.

Most of the staff in Fairfax Hyundai Dealership, including supervisor, are rude and ruthless. The manager does not show up to the showroom, and does not return any calls. My Hyundai 2003 Sonata started smoking on New Years day. The car battery got drained due to an electric short circuit. The car was towed, and after paying $582, within 24hrs, the car smoked again. The dealer explained that this is a different problem, and I must pay an additional $250 to fix the auxiliary plug in the trunk. The dealer blamed me and the things in my trunk, to cause the electric plug to fuse (never heard of this before). My car is stuck at the dealer, and I want to take them to court for cheating, not fixing the issue, and jeopardizing the life of my sister who got stranded with a smoking car in the middle of night. I have no car to get to work to, skipped doctors appointments, and my car is still with the dealer.

This car has been a lemon from the day I bought it. It is dangerous. It began when I first started using the cruise control. It does not shut off correctly somehow. It will start accelerating when I am trying to stop the car or slow down! The tac will go all the way to six! I have to fight the acceleration using the brake. Shortly after purchase, when started in neutral, it lurched forward without cause, and ran into a parking barrier, denting the front. When I took it to the dealership while still under warranty, they said they could not replicate the situation, and did nothing. I argued with them and they agreed that if this situation gets fixed, it should be under warranty. I insisted they put it in writing. So I have been driving this way for quite a while, but that isnt the worst part of this. Yesterday, Sept. 30, 2013, I was driving the car when it started belching yellowish smoke. I parked it and investigated. No gauges came on. No fluid anywhere. Not overheating. I turned it off and had it towed to the dealership. It still has the drive-train warranty. Today, they told me it needs a new engine. They said the oil was really dirty and unless I can prove proper maintenance, the warranty is null. They did no further investigation after looking at the oil and that the exhaust is burnt out, too, and needs replaced. The cost would be from $8000 to $12,000. I still owe $14,000 on the car! The oil had been changed about 10,000 miles ago, which is too long, but not a reason for the motor to crater! No gauge lights up, only symptom is smoking exhaust. It was running fine when I parked it except for the smoke. This doesnt make sense to me.I will not go into detail about the other small things that have broken or quit working, like the lights, under-carriage being flimsy, moon-roof sticking, the no brake lights recall, etc... I have made a claim to the company and they are working on it. If they dont resolve this, I will report it on every social media site I can find, not to mention the hundreds of coworkers and students I have that will hear about it. Dont buy Hyundai.

Key fob poor design plastic part keeps popping off and lost one already. Horrible design. How can any manufacturer make a fob that releases so easy.

I purchased a 2021 Hyundai Kona in November of 2020. With less than 14,000 miles, it had to be towed due to a broken transfer case (manufacturer error). Hyundai refused to reimburse me for the $275 tow as a result of their poorly made car part which resulted in the tow. I would not choose this vehicle and will not be purchasing another in the future.

Secret room scam artists. Leased a car for my daughter in 2011.. When the lease was up we went to buy the car out due to the overmileage on the car and decided she really liked the car. After showing her this fabulous 2014 car they made a very appealing deal to her and she agreed to lease again. They bought her car and said they would pay the overmileage on the car and she is free and clear to lease a 2014. Ohh wait.... You want to keep the same payment??? Well then they said you have to put 1800$ down in order to keep payments where they were... Wait let me speak to my manager...Away to the secret back room to see if deal can be made but first initial this to show what you want your payment to be... Huh? Umm ok? (Btw my husband and I own 5 vehicles and the only place that has a secret back room is Hyundai in Dickson city).Ok long story short she signed and gave them $1800 for this 2014 Hyundai Elantra. 1 month later I got a letter stating I owed the overmileage on the 2011 Hyundai bought back off me to get me into the 2014. When I called Greg (my sales guy) he said he talked to Ray and it was simple mistake, not to worry, its all taken care of. We bought your car, therefore we paid your overmileage...Month 2 I get a second notice that my account on the 2011 is past due with interest $1592.27... Husband and I personally went up and again Ray, max Carlos, never came out of the secret back room but again I was assured it was taken care of, we bought your car... Yet no manager had the time to come out of hiding in the secret room. Finally a collections agency calls me and tells me I am placed in collections for an unpaid balance of the overmileage on my 2011 Elantra! They advised me to go to the dealership and advise them they need to either cut me a check for this amount or be on a conference call with me to clear this up.My husband and I go to dealership and demanded to get on a conference call with the cowards hiding in the back and was denied. I repeatedly kept asking for Carlos to please come out of hiding and talk to us like adults and make the call at the desk we were at. We were then told he couldnt because his computer was different and showed more info than the ones on front. Umm ok? So we said fine we will go in the back where Carlos is and use his phone and computer screen to straighten this out. Ok heres the best part... We were told Its very busy and dangerous back there. My husband responds.. Is there a car on a jack waiting to fall on our heads??!He absolutely denied us a conference call and our issues werent resolved until 2 days later when I contacted the collections agency and told them what I experienced... She immediately called them.. Had me on line and spoke with Carlos who agreed to pay my overmileage like he should have in the first place! Bottom line its a very shady place and they are hiding something or that conference call would have not been a problem!I have never ever been to a dealership like this and dont plan on ever going back... Except with my attorney if I get one more letter. I plan on contacting the attorney generals office, Better Business Bureau (oh wait they were already reported to them) and vow to never ever do business with them again. I never once got an apology but surprisingly they expected me to thank them for trying to help lol. Ummm thanks?

No matter how hard I try, I can not get anywhere near 21mpg let alone 29mpg in the city. One of the major reasons I bought this car was the gas mileage. The only thing I can do is tell people dont buy this car if you are looking for good gas mileage. How does Hyundai get away with lying to the people?

Colonial Hyundai and Hyundai in general is one of the worst car companies I’ve ever dealt with. My Hyundai Tucson has been in the service department since March of 2021 to get the engine replaced on it and it STILL hasn’t been fixed! They gave me a downgrade of a rental car to drive and I was made to believe by the service worker (Kimberly) who is over my car that I would have my Tucson fixed in a couple weeks. Since then all I have gotten is nothing but LIES from her and the service department! They recently told me that it could take between the middle of July towards the beginning of August until my car is completed, which is utterly ridiculous! I’ve had 3 case managers since then trying to work on my behalf and they’ve checked for updates and somehow can’t really do anything to get my Tucson fixed any sooner. What’s even more disappointing is that Hyundai will not take full responsibility for their wrongdoing! I called to speak to the General Manager (Talal) of sales to discuss other options. I was suppose to meet with him last Saturday but had another obligation to come up and could not make it. I called to let him know and did not receive a call back. So I called again today so I could see when I could meet with him next but he wasn’t there. I left my contact information for him to call me back but I’ve noticed over time they will not call you back so you have to keep calling. As a customer, I’ve been treated like crap and as if my concerns don’t matter! They really could care less! Hyundai is an absolutely awful company!!!

I was a supportive Hyundai customer, owning a 2003 Tiburon GT and a recently purchased 2013 Veloster, until this disheartening event. My airbag light illuminated on my Tiburon, so I did a little research online and came to find that the 2003 Tiburon was recalled for this. The cause is actually the wiring within the seat belt mechanism. You can actually manipulate the light by wiggling the seat belt holder. So, I contacted Hyundai Customer Care America, spoke to a pleasant and professional attendant, and after her research, she told me that it was a recall item and it would be covered by Hyundai; and she said I should go to a dealer asap. It sounds perfect, but that was soon about to change. I went to the dealer, left the car, and was then contacted by the service department and was told that this was not covered. I told them the agent’s name, case number and campaign number, but this did not change the situation. They told me that the repair would be $293. I sent off an email shortly after to Hyundai consumer affairs and CEO of Hyundai America. I received a response back from consumer affairs with a negative result again. You would think that Hyundais foremost concern would be the safety for their customers, seeing as this was a safety issue, with a possibility of the airbag deploying. When I wrote to them, I told them how disheartened I was, and in return, they told me, in closing, thank you for being a part of their Hyundai family. How patronizing is that!

Purchased a 2013 veloster turbo in feb 2014 off showroom floor... Purchase price 39 588 with extended warranty which at time of purchase was told warranty was bumper to bumper... Not long into owning the car problems started... Sensors navigation power windows airbag replacement just to name a few... All covered by Hyundai warranty... Now at 114 km was informed car needs new engine... which of course extended warranty will not cover... They deemed it normal wear and tear... Really?... When I complained to canada hyundai and ontario hyundai nobody wants to pay for it... Customer service at hyundai canada was appalling. Was basically told Oh well too bad you are on your own... Would not even give me a number for corporate hyundai...Now my question is... This make and model has already had a recall on the engine... Hyundai fix a computer upgrade. My question is how can hyundai canada sell this car on the market knowing from the get go this 2013 turbo had engine problems... Supposedly by the 2014 model they fixed the issues... Unfortunately this does not help me... The attitude from canada hyundai when I approached them for a fix was... not their problem... Would not do one thing to help me... Washed their hands of it... Hyundai canada once they get your 40.000 dollars thats it... I asked them who pays 40.000 for a car and needs an engine replacement at 114 000 km... HYUNDAI... Their customer service needs revamped... So disappointed in Hyundais reaction...Would advise do not purchase hyundai as they certainly do not stand behind their product... They passed off the problem to the consumer. This is a prime example of a cheaply manufactured car for a very expensive price... Hyundai canada would not help me at all... Very rude and unprofessional head office... My advice stay away from purchasing a Hyundai veloster turbo or any hyundai product... When you have problems with their vehicle they are certainly not going to help you, as was proven in this case... Totally gobsmacked at Hyundais response...

We have owned a 2003 Hyundai XG350 since new. It now has less than 30,000 miles on it and we recently noticed that the airbag light was on and it needs an inspection sticker. We were told that the airbag issue would have to be repaired before the car would pass inspection. The service manager (Frank) told us that he has seen several of these problems in the XGs and that to repair it properly, it would require a new wiring harness for around $500. I commented to him that this sounds like an engineering defect on Hyundais part, and that they should repair this at their cost. Hyundai refused.

WHY I WILL NEVER OWN ANOTHER HYUNDAI / KIA. (With sincere apologies to anyone I ever influenced into purchasing one). The primary reason I will never own another Hyundai or Kia, or recommend anyone else ever own one, is that they, in spite of their supposed great quality, are inferior products!! Please understand that I do NOT consider this the fault of the dealerships or dealership service departments with whom I have interacted; they have all been very professional, competent, and friendly. This comes down to the fact that the basic cars are junk from the factory and overall quality of the manufacturing is extremely deficient. To wit:I purchased my first Hyundai Sonata, a 2006 with a V-6 engine, in August 2006. It had ten miles on the odometer primarily because I took it for a 2 mile test drive before I bought it. I loved the ride, handling, and everything about the car. When I bought the car, fortunately I negotiated a 100,000 mile bumper-to-bumper warranty as part of the purchase. In addition, I purchased the 5-year hard-simonizing that also treated the interior fabric. I was planning on driving the car for many years and have regularly maintained it with that in mind.I very carefully broke-in the engine according to the recommendations in the owners manual driving it at a certain rpm for so many miles, etc. It now has just over 117,000 miles. Much of my driving during that time has been highway driving. I have faithfully changed the oil and filters every 5,000 miles. I flushed the engine coolant as recommended as well as had the transmission serviced as recommended. Most of this has been performed by the local Hyundai dealership or by one in Dayton when the Richmond, IN dealer from whom I originally purchased the car went out of business. I have the receipts to prove my ongoing care of the car. Each time I had the car serviced, the dealer did a multi-point inspection of the vehicle and reported all known issues to me. For the first year or so, I was very happy with the car, and recommended Hyundais to others. (As noted, for that I now apologize to them.)Following are the primary issues that I have had with my 2006 Hyundai: 20,500 miles, 11 months after purchase, left front door armrest had to be replaced because the first one cracked, making a popping noise (warranty replacement). 25,500 miles, 1 year 2 months after purchase, noted that A/C system does not seem to be putting out cold air properly, an ongoing problem that has never been resolved to my satisfaction. Dealer continues to claim that system checks out properly; air in this Sonata is not as cool or does not cool as quickly as the second Sonata described below. 25,500 miles, left front door trim backing must be replaced because it is cracked which continued to cause the popping noise described above (warranty replacement). 33,700 miles, 1 year 10 months after purchase, I complained that at times the drivers side window had a scraping noise as it went up and down. (No resolution at this time.)55,400 miles, 3+ years after purchase, both drivers side front seat switch and power mirror switch were inoperable and had to be replaced. (warranty replacement). 61,600 miles, 4 years 1 month after purchase, coil assembly on engine cylinder 1 had to be replaced (warranty replacement). 63,900 miles, 4 years 2 months after purchase, coil assembly on engine cylinders 3 and 5 had to be replaced (warranty replacement). 78,000 miles, 5 years 4 months after purchase, power steering system dampner fell apart and had to be completely replaced (warranty replacement). 82,500 miles, 5 years 8 months after purchase, A/C compressor had to be replaced. In addition, the drivers side window (complained about earlier but not repaired at that time) RF regulator had to be replaced because now not only was there a scraping noise when the window was lowered but also the window would not come back up without help. It was also determined that my headlights were noticeably dimming because the positive cable assembly needed to be replaced but that was expensive and would not be covered under warranty since it was not broken or had not caused the lights to stop working. (Warranty replacement on A/C compressor and window RF regulator; headlights continue to this day to dim noticeably when engine slows down).87,000 miles, 6 years after purchase, replaced drivers side rear door latch and actuator assembly because auto door lock stopped working (warranty replacement). 101,000 miles, 7 years after purchase, and just beyond the warranty period, the alternator had to be replaced (out of pocket expense). Headlights still dim noticeably when the engine slows down.116,500 miles, the engine temperature and interior heater started acting up in a strange way. At first I thought it was a failed engine thermostat which is kind of how it was acting. So I replaced the thermostat. (Even the dealer mechanic later agreed that is the first thing he would have replaced.) In removing the housing that contained the thermostat, one of the three bolts broke off completely just as I was beginning to put torque on the head. This is supposedly a grade-8 bolt. I doubt it! I have never had a thermostat cover bolt break off in over 50 years of driving and working on cars and I have changed a few thermostats in that time. So what should have been a 30 minute job took half-a-day to remove the broken bolt which then required removing more of the hoses than would have otherwise been needed in order to access the broken bolt. Thank goodness it broke off such that I was able to remove it with vice-grips and thus did not have to drill it out to use an EZ-Out, which would have required a lot more time.117,000 miles, the Hyundai is now at the dealer. The dealer mechanic found the reason why the heating system on my Hyundai with the V-6 engine with only 117,000 miles was acting strangely. It had two warped heads. The dealer has no explanation for the problem. The engine had to be replaced. I was unable to purchase a re-manufactured engine, much less a new engine, because Hyundai stopped manufacturing or stocking needed replacement engine parts over a year ago, thus the necessary parts to properly re-manufacture an engine, much less purchase a new engine, are no longer available. Therefore the only solutions were to replace the heads and hope that the current engine block was not damaged, or install a used engine from a salvage yard. The local Hyundai dealer (Wetzel Hyundai in Richmond, IN) has just finished installing a used engine with 78,000 miles on it, 1 year, 12,000 mile warranty. Out of pocket cost - $4,300 with a $200 coupon or it would have been $4500. If you wish to consider the above repairs routine maintenance that is your choice. I do not. I consider it poor manufacturing quality for which I never plan to own another Hyundai or Kia. If you are not convinced by the above related experiences, read on.During the first year of ownership, I loved everything about my 2006 Hyundai Sonata, so much so that I made the mistake of buying a 2007 Sonata for my wife, to replace the 1997 Plymouth Breeze with over 230,000 miles she was driving. I purchased the 2007 Sonata used. It had been owned by one of the salesmen at the dealership whose wife drove it from Richmond to Indianapolis and back each work day. She got pregnant and wanted an SUV by the time the baby arrived, so the salesman was selling the car as part of a trade-in with the dealer for whom he worked at the time. The 2007 has a 2.0 Liter 4 cylinder engine; I purchased the car with 7,275 miles on it. While I did have it hard-simonized with the additional interior protection, I did not purchase an additional warranty I just went with the standard Hyundai warranty of 60,000 miles/7 year bumper-to-bumper and 100,000 miles/10 year power train.When it was still new, everything worked fine. It now has 84,560 miles on it. Just like the 2006 Sonata above, I have had one dealer or the other perform all of the recommended maintenance on the vehicle on a timely basis. I have all of the maintenance invoices to prove it for both cars. In addition, I washed them, or had them washed, somewhat regularly. I took them through the car wash on a regular basis, particularly in the winter after a snowstorm, and always added the underbody wash as well, to wash off the road salt to some degree.Below is a listing of all the things that have gone wrong with that car one continuous stream of ridiculous failures after another due to poor manufacturing quality:24,500 miles, 2 years 2 months after purchase, power seat control switch had to be replaced because of a short in the switch (warranty replacement). 24,500 miles, 2 years 2 months after purchase the rear brake caliper on the passenger side seized, causing me to have to replace the caliper and rotor as well as brake pads on that wheel. No warranty considered normal wear and tear. 29,000 miles, 2 years 6 months after purchase, mirror switch had to be replaced because short in switch caused both mirrors to adjust intermittently (warranty replacement). 35,000 miles, 3 years after purchase, en route to North Carolina in August, the A/C stopped working. A/C compressor totally locked up and had to be replaced (Johnson Hyundai of Cary, NC treated us very well) (warranty replacement).46,600 miles, 4 years after purchase, mirror switch had to be replaced again because of a short in the switch causing the powered mirrors to be totally inoperable (warranty replacement). 68,000 miles, 5 years after purchase, door hanger handle on front passenger side broke off and had to be replaced. (Parts - $30, self-replaced). 70,700 miles, 6 years 4 months after purchase, engine oil pan rusted out and had to be replaced. This was not under warranty; considered to be routine maintenance. (In over 50 years of driving including several cars for over 200,000 miles, I have never, ever had to replace an engine oil pan before.)73,800 miles, 6 years 7 months after purchase, the transmission pan rusted out and had to be replaced. This was also not under warranty; considered to be routine maintenance. (Again I say, in over 50 years of driving, several cars for over 200,000 miles, I have never, ever had to replace a transmission oil pan before. Remember, too, that in winter I regularly run the cars through the car wash to include the underbody wash to get off the road salt and grime underneath the car.) I wrote to Hyundai corporate about the two pans rusting out; the only response I received was a email reply that essentially said, We are sorry you are unhappy with our product.In addition to the specific instances at certain dates and mileages noted above, there are other problems with the 2007 Sonata listed below for which I do not have a corresponding date or mileage but which are ongoing issues: Power mirrors continue to be problematic; no one seems to be able to fix them properly. Now out of warranty so are now essentially manual adjust set and do not touch! Seek function on the radio does not work on AM and only marginally on FM. A little annoying when traveling and attempting to find radio stations en route. Neither sun visor stays in place; currently being held up by bungee cords wrapped around the sun visors and the door hanger handles so that they do not inadvertently drop down into the drivers vision. Because of the embedded courtesy lights in the visors, dealer replacement for each one is in the hundreds of dollars. First the drivers side broke and then a few months later the passenger side malfunctioned.The powered door lock on the passengers side rear door works only intermittently not tied to weather or temperature or any such phenomenon. Half the time it works and the other half it does not. Recently, the drivers side front door has begun to act up on occasion and fails to lock. For over a year now, the cruise control set button typically requires that it be pushed several times before it will engage. I must assume that one of these days it will stop working and I will no longer have cruise control without another expensive replacement/repair.Recently, when replacing the front brake pads and rotors, one of the bolts holding the bracket that holds the caliper in position was extremely difficult to remove. It turns out the bolt was somewhat cross-threaded. Since these rotors had never been replaced until now, it means that the bolt was cross-threaded at the factory during initial installation. My guess is that I will have to soon replace the caliper on that side as it did not easily compress during the repair. I simply do not have the extra money or time needed to fix the ongoing problems, so my wife (especially) will just have to put up with the inconveniences for who knows how long.Brakes: I have had to replace brake pads, and rotors on occasion, much more frequently than I think should be the case. However, I blame that more on our intrusive government controlling our lives in order to protect us from ourselves than on Hyundai. Under the old system of asbestos brake pads, I routinely got 60,000 miles or more out of a set of brake pads (as well as a set of tires). With the Sonatas, I am lucky to get 40,000 miles usually more like 30,000 miles out of a set of brake pads. The only complaint I have with respect to Hyundai is that rotors, when needed to be replaced which also seems to be more frequent than should be the case seem to cost twice as much (from one of the local auto parts stores) than rotors for other brands of automobiles with some notable exceptions. Also, of late, I have begun to have additional incidences of the brake caliper pistons beginning to stick and freeze up meaning I will soon be replacing brake caliper assemblies.I will tell you that I emailed this letter to Hyundai Customer Care and told them that I would give them a week to respond before I sent it to everyone on my email lists and published it as widely as possible over the internet. Customer care did call me a few days later. All they could offer was a case number that indicated that this would be routed to the appropriate offices for consideration on future models. They offered no assistance regarding any of my issues with my Hyundais nor was there any hint of doing so in the future. For the life of me, I cannot figure out why they wasted my time and theirs with a phone call. Basically they called to inform me of the case number which is useless since they have no intention of doing anything. The lady who called me obviously had no authority or power to do anything. When I suggested that she put me through to the President of the company, she told me that there was no phone number for the corporate office although I was welcome to contact them by mail. According to her, not even Hyundai Customer Service has a number for the corporate offices in California. A couple of weeks later, another Customer Care Representative, Brian, called me. Again, it was a waste of both of our times. He did offer to send me some discount coupons for the needed repairs on the 2007 sun visors. I guess since that did not satisfy me and I plan to broadcast this letter as far and wide as possible, I never received any discount coupons.Once again, (as stated above with respect to the oil and transmission pans on the 2007 Hyundai) their primary response was, I am sorry you are unhappy with our product. In essence, their response is, We really dont care about our customers, we just try to make them think we do! They evidently have learned what P.T. Barnum proclaimed many years ago, There is a sucker born every minute. What he was saying is that companies like Hyundai dont need to care about customers like me because there are plenty more where I came from. I just hope you are not one of them like I was. My bottom line is DO NOT BUY A HYUNDAI!!! THE QUALITY OF THEIR PRODUCT, LIKE THEIR CORPORATE CUSTOMER SERVICE, IS PATHETIC AT BEST AND ESSENTIALLY NON-EXISTENT. LET THE BUYER BEWARE!!!Please feel free to forward this to anyone and everyone you know so they too can be forewarned before it is too late for them unless you are trying to get even with someone for what he or she did to you.

If I can save you the trouble from leasing from Hyundai, then please listen carefully. I have always leased my cars. Ford, Volvo, Saab, etc. Ive NEVER had an issue with a leasing company, process has been flawless. Hyundai Financial has been an absolute nightmare. At lease end, Hyundai send out a 3rd party to look over your car. There is no wear and tear allowed for a 3-year lease. The 3rd party company spends 1 1/2 hrs going over your car with a magnifying glass (true!) and then hands you a bill for $3,000. If there is a pen mark on your seats, then you have to replace the entire fabric on all the seats. They then tell you that this is just a guide for you to get things fixed and this will never go to Hyundai. Thats a lie. We took the car to have the ridiculous list addressed, spent hundreds of dollars getting tiny scratches out, the pen mark on the fabric (there were no dents, tires were brand new, under mileage, etc.), and faxed over the complete report to Hyundai. The car was in such perfect condition that when we turned it in, the dealership leasing manager called the sales manager and said they needed to buy this car. A month later, we get the $3,000 bill from Hyundai. They DO NOT send someone out to look over the car after the work is done. They go completely off the original work their 3rd party sends them. We submitted our receipts 3 times and they told us they didnt like the wording on our invoices and suggested we wrote it ourselves! I said feel free to call the company that we paid hundreds of dollars to who worked on our car 3 days. The detail shop called us, said Hyundai was extremely rude, and that was the end of that. Three months later, on Christmas Eve morning, we get a call from a collection agency that says we owe $3,000. We now have to hire an attorney. STAY FAR AWAY FROM HYUNDAI!

I am writing to you today regarding my Hyundai Sonata Hybrid that I bought brand new in August 2016. It’s been less than 2 years and we already had to take our vehicle to the mechanic 4 times to the Hyundai maintenance service. After going to Hyundai mechanics numerous times they are still uncertain about the fault in my vehicle. My wife and I have been very disappointed with our first Hyundai Sonata. Numerous times we have gone back to the Hyundai maintenance shop to attempt to have our vehicle fixed, which then follows up with me getting a rental car for the day. The very following next day I have to pick up my car again as the mechanic tells me the issue is resolved but it’s not. I’ve listed the days below for details when my Sonata has malfunctioned.Heading from Santa Clara to San Francisco about 40 miles drive. Was looking for parking and when in the middle of the road my vehicle decided to stop without any warning. It wouldn’t start and we had to wait about 20-25 minutes for my car to start again. We followed up with Hyundai the next day and they said they didn’t find any issues with it. Therefore I wasn’t able to have any record of it in the Hyundai maintenance system.The second time it occurred when my wife and I were heading to Long Beach for our Babymoon. Our issue happened multiples times during our trip. Every time we stopped by at the gas station our vehicle malfunctioned. We had to wait 30 minutes before the car would start again. At that time I felt very unsafe as I had my pregnant wife with me and was hoping the car wouldn’t stop while I was driving. Due to the malfunction, our trip was not only delayed but dangerous for my wife.During this time they had found a fault in the vehicle and had to replace BMS. Invoice number ** on Feb 7th 2018. Our third accident happened after getting my vehicle back from the maintenance, I had to go to SF Airport to pick up my friend and the car stopped again! Replaced OPU, OL Pump Unit. Invoice number ** on Feb 14th 2018. The fourth accident happened when we had an emergency and had to take our dog to the vet for his surgery and after dropping him off my car stopped again! Replaced PRA. Invoice number ** on Feb 20th 2018. Mileage of my Vehicle still under 50,000The Hyundai service center has not been able to find the problem and resolve it even after having numerous types of test. After going to the Hyundai service center numerous times, I have the fear of my vehicle of being very unsafe and I don’t want to take any kind of risk with my family in it. I am afraid that my vehicle will stop at the stop light or worse during the drive. Looking forward to hearing back from you regarding Hyundai Malfunction Issue.

This is my second winter with the Sonata. Whenever I put the heat or defroster on, I begin to choke and cough. There is something coming from the vents that is poisoning me. This also happens when the car is hot in the summer and I put the air conditioning on. Hyundai says it is my imagination. I think there is something in the duct work outgassing. Im about ready to go the CPSC. Other issues are the cheap tires, front cowling that is too low to part at most curbs and bumpers. BUT THE CHOKING IS GOING TO KILL ME. HYUNDAI ARE YOU OUT THERE???

I have had four Hyundais. Two now have had the engines go out. My 2012 Sonata Hybrid and my 2015 Elantra GLS. Ticking in the engine turns into a blown engine. They have only released recalls on the Sonata several years after I had to sell it.

2005 XG350 - Over the 7 years we have owned this car, we have been in for service on the airbag light around 10 times. During our warranty period, the dealer always had a quick fix and would reset the airbag light. Well 2 months after the air warranty expired and I should note only 50k miles in 5 years, they amazingly found the problem! It would only cost us $3,200 to repair! We fought with Hyundai and they repaired the problem, or so we thought! Now one year later the other seats airbag has the same problem! Why does Hyundai play with safety? These cars should have been recalled!

My husband and I have tried for over 3 months now to get a COPY of our title sent to the WA DMV to register our car. We get tossed around to multiple agents, they make us verify our information multiple times, we get disconnect frequently, and worst of all NO ONE SEEMS TO EVER BE ABLE TO ANSWER BASIC QUESTIONS. We have been told multiple times that the copy of our title was sent to the DMV but every time we call, the DMV says they havent received it. We then call Hyundai who says were sorry someone told you that, we will send it out today THIS CYCLE KEEPS REPEATING ITSELF OVER AND OVER!!! We are at our wits end and are thinking about taking legal action. DO NOT BUY A HYUNDAI!!!

I have a 2008 Veracruz with deteriorating seats which is still covered under warranty. But they will not fix them, because the service manager at Pride claimed this is caused by normal wear and tear. The color on both front seats is wearing off. I do not feel I paid $25,000.00 for a car with color that is going to wear off the seats in 3 years. Needless to say, the car only has 43,000 miles on it. The seats are covered up to five years or 60,000 miles. I was told if the seams wear, then it will be covered. Should I have to wait till then? By then, the warranty will not be honored.

I brought my 2008 Veracruz to the dealer to have 90.0K maintenance. I complained that auto accelerated in between 3rd and 4th gears. The dealer stated that diagnostics reported no issues. Two months later, the car accelerated out of control while driving on a highway. I was able steer car onto a shoulder, while placing the car in neutral, yet the engine was revving out of control. The tachometer showed RPM was at 5! I turned off engine and waited for a few minutes and the car started without a problem.I brought it to transmission specialist who conducted a diagnostics check. They stated the problem was electrical within the gas pedal and throttle. The next day, I returned the car to the dealer. However, the car seized and had to get towed to the dealership. The dealership is not sure what the problem was. I am getting the runaround from the dealer! I will take the next steps upon hearing back from the dealership!

I am an owner of a Fluidic Verna CRDI. I delivered it from SS Hyundai, Mavelikkara two months before. After one month, my a/c pipe got bent and holed resulting on the complete gas drain out. Even after at the time of service, the service center was not ready to replace the a/c pipe. They were asking Rs7000/- for replacement. Also, extreme black smoke is coming from the exhaust itself. What should I do?

My father owned a 2013 Hyundai Elantra. Previously the car had shown multiple failures such as the steering unexpectedly locking or brakes making loud obnoxious sounds. A few days ago my sister and mother had gotten into a car accident. The car had went airborne and went head first and hit a curb. The car is currently totaled and my mother had multiple injuries. The airbags had not opened during the process. This is outrageous and we would seriously like to have this problem solved. Luckily no one was in critical condition, but still this should never happen.

Fifo - first in first out… (All customer without relative to service person) LIFO here in last in first out each time service. 2013 model car Hyundai sonata tire guarantee 10000 mile but not give me. Battery warranty factory…. Help nothing. Engine isnt start 30000 mile, new battery in breakdown, car all changes in service (no factory warranty help nothing). Some time changes tire rotation but no changes tire & changes & never more.

2013 Veloster, still under bumper to bumper warranty. The windshield had distortion, it was warranty replaced. Only to have another distorted windshield installed. Now they say all like that and will not replace it with one that is clear for viewing. ALSO the exhaust tailpipe is caked with dark greasy soot and needs constant cleaning. Clear evidence of a non-functional emissions system. I asked if it failed an EPA emissions test would they fix it... Hyundai dealer in Rockford Ill said NO not unless it shows a check engine light. Well turns out Hyundai was sued by the EPA around 2012 for not meeting emission standards. Looks like another lawsuit is needed. Hyundai Warranty and support is a joke.

I called Bluelink using my vehicles call button. The back of my vehicle was open because my husband was looking at the flat from a nail I had ran over (which by the way the vehicle worked great to alert me of the issue) and the gentleman on the phone expressed verbally his frustration for having an issue hearing me. He then proceeded to ask me why I had called since someone was already working on it (my husband). Then he hung up on me. Had he stayed on the line I could have explained that we couldnt find the key for the lug nuts. This was a terribly disappointing experience for the first time using this service.

My wife and I finance a 2011 Hyundai Sonata. We have three small children and this is our only means of transportation someday a because my car is a junk box and doesnt work all the time. Being that this is our only car my wife is very very much on top of it, she takes it for oil changes when and even before it is due. We had gotten a recall in regards to the steering column and decided that the dealer we normally use (formally Brad Benson Hyundai, now DCN) is inconvenient being that its so far away and thought we would get the same workmanship that we have received in the past if we brought it to a closer location. We were so wrong. First, after the first recall they did not have a loaner car, so we relied on friends and family for a day or so. After picking up the car from freehold Hyundai, we noticed the steering was looser than usual and it had a knocking noise when the wheel was being turned. We called back FREEHOLD Hyundai and they said there was nothing wrong, so in that same day we continued driving. For about the three hours we had the car the engine was giving out on us... Again something unusual that was not there before we brought it in. So I said forget this. Im bringing it back to where it just came from. We went to FREEHOLD Hyundai and told them we cant drive the car like this... The servicemen named Issac was a bit understanding but not very because he kept telling us the steering was absolutely fine. They hold the car and the next day or so they called us and told us that our engine had caught fire... So heres what it is. I gave them a perfectly working car, and bring it to this chop shop and I get it back and my steering is all screwed up and then my engine just catches fire?? Im sorry but I call **. They have terrible mechanics at this shop and I believe, I firmly believe that they screwed something up as far as the engine is concerned and used the cover up that the engine caught fire because they knew there was a class action lawsuit against Hyundai for having engines going on fire after a certain amount of time. We were told at first that our engine wasnt going to be fixed for a few months because they were on back order because so many car engines were catching fire. So they did the right thing and issued my wife and I a loaner car for the time being. A month had gone by and we gotten news that my 8 year old son would need open heart surgery. Then someone posted a negative review about them not having a loaner car and we magically get a call the next day or so that our engine had been replaced and that we have something of theirs, and they have something of ours and we NEEDED to go and get our car. Thats not all. After giving this dealership a chance to redeem itself by trying to contact the man in charge of vehicle service, they wanted us to pay 1000 dollars to get everything fixed. Oh I forgot to mention that the power lock button was broken off and my cruise control stopped working all by itself!!! Isnt that magical??? We brought it to our own mechanic and he said that its a bushing on the steering column and is about 500 dollars to replace to the labor it requires. We have been back and forth with Hyundai the corporation for an entire week, with no resolution... Absolutely no idea from anyone to get the work done to get my wife and I our car back. So our car went in for a recall repair in July/August and it is now Oct going into November and I still dont have a car or any way to fix this. The corporation isnt working with me and the dealer is refusing to acknowledge any wrongdoing on their part. So here we stand, a minor recall turns into a disaster. We have tree kids one of whom was in the hospital in Queens NY and we live in NJ and no car!!! And no help... So heres what youre gonna do... Youre gonna go search cars companies that have exquisite customer satisfaction... And stay as far away from this ** of a company as you can. DO NOT DO NOT DO NOT buy a car from this company and especially stay as far away from FREEHOLD NJ Hyundai dealership. Its terrible and they have terrible and inferior people working there.

My Sonata was manufactured on May 7 of 2007 and it was old to me as a 2008. I thought anything manufactured before July first could not be sold as a 2008.

When we purchased our 2020 Venue we had no idea there were no parts. We had to wait so long for our snow tires that we got into an accident. The car has been at the autobody for over a month because Precision Hyundai says they have no parts. Heaven only knows when we will get our car returned or how long we will have to wait to get the snow tires installed. They were wonderful until we purchased the car. Then no service. I would never purchase another Hyundai.

I have a Hyundai i20 Sportz CRDI 2011 model. I just met an accident. I hit a post and my car flew for about 15 meters and landed in a pit. My car landed on its radiator, but the airbag didnt open. When I asked the dealer, he said that the impact was not on the sensing limit of the sensor. Please, tell me the sensing limit of the airbag. What should I do?

We have been waiting since 12/2/11 when we purchased our car to get the Blue Link service. We call the Center on a regular basis and all we get is: Ill give you my ID number (with a different agent) and well call you. Were working on it.” No one ever calls us back. The name and the ID number of the individual is never available when we call back.

In 2006, I bought a used 2004 Hyundai accent automatic from Thrifty Car rental. I had the car checked through by Hyundai and they confirmed it was in perfect shape. About 6 months ago, shifting became very hard and sometimes the transmission would refuse to shift gear even if I had shifted it with the clutch. Problems got worse. I took it to Hyundai for a diagnostic test and was told it needed a new transmission which would cost $3,000.00. As the car is so old, I opted for a used transmission and took it to a shop where my husband had his transmission replaced. By now, it is 3 transmissions later, 1 computer later and the car has been in the 2nd shop for 2 weeks with a highly recommended transmission expert and it is not working. I sent 2 emails to Hyundai last week and never received an answer. I called today, on 9/23/2011, and after some back and forth, I was told that there is no recall and that they could not help me with the car. In the meantime, I checked online and found a lot of people complaining about transmission issues with exactly that 2004 car. Pages and pages, so there obviously is an issue. My son, who is learning to be a car mechanic and therefore has access to information we normal people do not, also found information on major issues with that years transmission. Yet Hyundai insists, there is no campaign on it, so there is nothing wrong on their end. I have been driving Hyundai since 1996 and loved that car, that is why I bought another one in 2004 but that car is proving to be quite a problem. Hyundai is certainly shattering my opinion of them.

I bought my 2013 Hyundai Elantra GT based on the reputation, look of the car and the estimated mileage. I had previously owned an all wheel drive car - the handling of which was fabulous but was unhappy with the mileage (20 city/25 highway). The Elantras estimated 27/37 mpg was worth giving up excellent handling. Initially my mileage was 23/28 with the Hyundai and so I waited a few months thinking the car needed to be broken in. Now, a year later, I am still only getting approximately 24mpg in the city and 29mpg on the highway. I complained to the service department in September and they agreed to test the mileage.Heres what happened at the test: I topped off the tank 1/4 mile from the dealer and delivered a filled-to-capacity tank. They then drove the car 40 miles and then refilled the tank with 1.089 gallons determining that my car gets 36.73 miles per gallon. Knowing that was impossible, I drove immediately to the same filling station and put an additional .615 gallons in the tank, topping it off. Obviously, their idea of topping it off and mine were very different. With the additional .615 gallons, the mileage would have been determined correctly at 23.52 which was just about what I have been getting. When I called and asked them about it, they couldnt understand my point and stood by their test. I contacted Hyundai Consumer Affairs who spoke to the dealership and determined that there was no more they could do at that point unless I wanted pay for a test at another dealership. I was unwilling to do that if the first test had already proven to MY satisfaction that the mileage I had been getting all along was all I was going to get and another dealer, when contacted, said they would just take the mileage reading from the cars gauge to determine mpg. The gauge always shows 2-3 mpg better than what I actually get and is still nowhere need their estimated 27/37. I knew Hyundai had been fined for overestimating mpg in the past and in fact have a program of reimbursement because so many people have complained about the misrepresentation of mpg so I actually thought that meant I could trust their estimated mpg because they would not want to be found lacking in that area again. However, that is clearly not the case. At this point I feel I have no recourse except to register my complaint and hope something can be done to my satisfaction.

I took out a 2 year lease on a Hyundai Tucson. It was extended to 3 years because of lockdown. The contract mileage was 10000/pa but I returned the car with less than 20000 on the clock. No consideration was given for the reduced mileage. A lot of my friends leased vehicles with other companies but were given discounts for their reduced mileage. This was the only company that I have used who have not made allowances for this. It is the last time that I will ever use them again. Its a shame as I loved the car!!!

2007 Brio door handles break easily.

Both of the passenger windows in my 2007 Sonata will not stay up. These windows have probably only been rolled up & down 10 times since the car was purchased, because I dont normally have back seat passengers. I cant afford to have them fixed. I am retired.The left one went out first about a year ago, and then the right one about six months later. I have tried everything from wedging something into the opening to keep the windows up, to taping them. Nothing works. This is a dangerous problem when you are driving down the highway & suddenly your back windows fall down, it could cause a wreck when you hear it suddenly & look back.In my opinion, Hyundai is a good car as far as the motor goes, but they really cheaped out on the interior. Another problem I have had for about 3 years, is the visors on the driver and passenger side wont stay up. I tried velcro, but it didnt work, so now I have tied them up to the handles above the windows to keep them up.Needless to say, this looks ridiculous. The visors would block my view. I have never had a car that had these problems. Because of the cheap interiors, I will never buy another Hyundai. I do believe these problems should cause a recall, especially on the windows.

I bought a new car from a dealership in Laurel, Maryland 2 months ago when they had the test drive gift card promotion, but I never received the gift card. After contacting the dealership several times to follow up, no one provides me any updates. I then decided to reach out to Hyundai USA and hope they will help me. Hyundai USA basically hires a third party AutoHook to deal with the issues and doing the research. AutoHook stated We are an entirely separate entity and do not make decisions about what offers are redeemed, and told me only the dealership can verify my test drive and redeem the offer. Even I bought a car from the dealership, it doesnt mean my test drive was verified. In other words, if the dealership decides to do nothing, then thats it. Its a huge disappointment that the Hyundai USA does not manage their dealership, does not care how the dealership is treating their customer and just let them cheat the customers.

I really think this should be a recall. I already had to take it to Hyundai once when I first got the care, and now the airbag came on for no reason. This is a safety issue. I am driving the car with the airbag light on because I cannot afford to have it fixed again.

On June 14, 2014, around 7:30 p.m. I started up Sideling Hill in Maryland. My car -- 2004 Hyundai Elantra slowly started to lose speed. As I looked at the speedometer, I noticed it was declining to 40 mph and accelerating did no good. Suddenly smoke started to come out of the drivers rear section and the oil light came on. I immediately pulled over and stopped. The car did not start again. I had it towed back to my home area to a repair shop that the two driver recommended. The guy looked at it and called me that week and said the oil pump was gone and it needed a new engine. I decided to get a second opinion and had the car towed to another mechanic. He said that he ran a couple of tests and that it needed a new engine.... not sure if it does or if neither wanted to fool with it. Anyway, I decided I need my car (single, 62 years old and have elderly parents who live at a distance). The mechanic ordered a used engine in decent condition but it was a 2002 that would fit my 2004. When they got it and started to put it in, it did not fit as my engine had a variable down timer and the 2002 did not. However, when the mechanic checked the engines that would fit my car as well as checking with the salvage yard and my VIN both found that a 2002 should fit my car. However, it does not as evidently my car -- a 2004 was fitted with a 2003 engine. So no instead of having my car finished July 4th week, it is again waiting for another engine, which is extremely difficult to find. Its been going on a month; I have family in the area. My friends are all gone and/or working during the day while Im at home. So, Ive been taking public transportation (cabs) for errands, which of course is inconvenient and costly. I emailed Hyundai and of course, I received a canned reply saying the usual. Ive had the car and overall its done well but Im frustrated that they would fit cars like this and then it comes back to haunt the consumer -- me. Of course, it doesnt help that Sears did a tune-up awhile back and didnt mention that there might be something wrong with the engine. The mechanic who now has my car says that it was running on only one piston -- the tune up was done a year ago. Last year, the rep at Sears had wanted me to have my anti-freeze and steering fluid replaced and I had said not at that time. Another post I had read mentioned that he had a similar issue as a result of his anti-freeze leaking. Im wondering if Sears did not replace the lids or valves back correctly. Anyway, Ive got a major expense on my hands and am currently unemployed. But my main concern is that I cannot get out in case of an emergency. So my car is still at the mechanics going on week 4 now. And there is no sign of finding an engine that will fit the car as it is.

I purchase a 2020 Hyundai Kona, in Aug 2020, and the exterior black trim around the doors, windows and rear liftgate have faded! I took it to the dealership and was accused of waxing them, thus making them fade? Does that make sense? I called the Hyundai customer care department and opened a case only to be told you waxed it and they will not do anything about it! I didnt wax them, but now I have to live with it. BEWARE OF HYUNDAI PRODUCTS! I have the 2020 Kona Ultimate with faded black trim! The family that they claim you belong once you purchase a Hyundai doesnt exist!

Hyundai Financing has to be one of the most incompetent companies Ive ever dealt with. We leased which we will NEVER do again and then we were buying a house. In order for us to get the FHA loan, we had to sell the car to get it out of my name EVEN though my company was paying for it. We had my mom get a loan and buy it from Hyundai Leasing. We mailed the check overnight. I waited two days and then started calling to make sure they received it. After 5 DAYS of calling constantly and talking to a different person in their call center every time, we finally got a document saying that the loan was paid in full and the balance was zero. The call center is not located where the check was and neither was the supervisors who are actually located in a complete different location as well. No one knew exactly where the check was. I had to contact FedEx to show that it had been delivered. I had supervisors making promises that they would send us a document of closure but never did. I have never been so ticked with a company before! Then we get a letter stating that the current credit union that is providing us with the loan has not received the title yet. Its been 4 weeks since the check was received and applied! I just called them and they said that they had not received the odometer disclosure statement. What the?!! Did anyone tell us about that document?! OF COURSE NOT! I love my car but I will never finance a car through them and I may never buy another one from Hyundai.

I had a 2006 Azera that I drove for 147k Miles. It was a near perfect ownership experience. So I purchased a 2011 Genesis 3.8. Its been very disappointing to say the least. What made it disappointing is Hyundais degrading their warranty so that not a single malfunction has been covered by their warranty. I now had 51k miles on the Genesis. This is what had not been covered by their warranty. Navigation does not boot up ~30% of the time, moisture inside rear tail light, wind noise from passenger rear door from day 1, windshield wipers have no intermittent, phone bluetooth cuts out. Wheels peeling clear coat from day one. Dead front strut. So I would recommend avoiding Hyundai. I feel like a chump from driving one. Plus, the ride is rough and too much road noise for this class of car. Avoid!

Three weeks ago, I went to the Hyundai dealership in Huntington, NY 11743 (Long Island). I was interested in leasing a 2013 Hyundai Sonata GLS. My salesmen Bob ** had asked me which model I was looking at and I told him the 2013 Hyundai Sonata GLS. Mr. ** brought around a grey and what he said was the GLS. I test drove it and was pleased as to how smooth and quiet it drove, so I then decided to lease one and decided on black with grey interior. I arrived at the dealership and picked up my car. I drove it home and noticed that it was driving not at all as the demo. It was loud and there is a clicking sound coming from under the hood. That same day I called my salesman up, told him and brought it right to him. He claims that he didnt hear anything unusual and what I was experiencing was normal. I asked him why I didnt experience this with the demo and he didnt have an answer for me. Then they scheduled an appointment for me to bring it into service to look at it. It was there all day and they claim nothing was wrong. To make sure I wasnt losing my mind, I test drove another GLS in their lot and that was better than mine. The salesman said it drives the same as mine. I then went to their Hicksville dealership, test drove a GLS and that drove quiet and had no ticking sounds. I went back to Huntington and the sales manager Steve ** listened to the vehicle and claims that he didnt hear anything wrong. I drove the car and the sales manager was in the passenger seat. He refused to drive it and said nothing was wrong and he cant do anything for me even after I told him that I test drove other GLS and they were fine, unlike my car. The sales manager also refused to actually drive my car and see. He said, I am too busy. I am not test driving your car. I then went to the West Islip dealership and explained to them whats going on. A salesman there came out and listened to my car and he heard the ticking sound. He said that is not normal. Even in front of his manager he said he heard the ticking sound. I am so beyond frustrated. Getting a new car is supposed to be enjoyable and all I want to do is cry. Its now three weeks that I have the car. Something is definitely not right. Please help me.

Sad and Disappointed, Hyundai Customer support sucks. Have been writing to them for over 2 months. Zero product knowledge. Customer service guys call back and talk to me asking, What car you want to buy? They look at the car for First time. I doubt they even work for Hyundai. I know more about Hyundai than these guys and have been driving Hyundai for 17 years, no more! Trading in for new Tesla. At least the Brand cares for its customers!!!

I had purchased the 2010 Hyundai Santa Fe new from Lester Glenn in Toms River, NJ. I had numerous complaints with it but most were with the transmission. The first problem took 9 visits to the dealer to have the problem repaired. I heard every line of crap and no one knew how to fix it. Corporate told me bring it to another dealer and see if they could fix it. The other dealership pulled up my VIN and saw all the times I was at this dealer with the same problem and decided they would not want to repair the vehicle.My latest events are also with the transmission showing a hot transmission temp sensor going off. I took it to my mechanic first and using his scan tool found the problem was the hi temp tranny sensor light. I took a picture with my camera of the error code, time and odometer reading because my mechanic said they will probably not fix it. Well he was right. They erased the error code and then blamed me, my mechanic and the car; because according to them the car can erase its own codes but according to Hyundai corporate the car can not do that. Then the dealership tells me that my car is now a problem car and I should sell it and buy myself one I would be happy with. Corporate tells me the problem is the dealerships not theirs even with the extended warranty. They claim only to have a business agreement with the dealership not a licensing one. DO NOT BUY ANY HYUNDAI, they are garbage and service is less than inane.

My wifes 2006 Sonato airbag light went off. We took it in and the dealer stated the seatbelt connector was defected. Even though we had an extended warranty, my wife had to pay to have it fixed. Just about a year after, the airbag light went off again and now the dealership will not cover its parts. The dealership said the part is now out of warranty and we would have to re-buy the belt. The belt works fine, but the light will not go off.

Elantra 2012. Made regular maintenance at the Agent every 5000 km. (12 times, now 55000). Went for a vacation & when I was back, suddenly no AC. Went to the agent and I was told that the AC has to be replaced all compressor, expansion valve, ... etc. I am 8 months after the warranty. The question is: if the regular maintenance doesnt protect your car from a sudden big problem (temperature here is around 49°C), why I have to do it? Either the car is junk and this is the normal lifespan, OR I was deceived by the agent just to pass the warranty and fix it CASH.

I made an initial request for a warranty on the defective drivers side seat of my 2010 Hyundai Sonata with 15,000 miles on its odometer. The seat which collapsed in on itself has allowed metal beneath seat cushion to protrude upward causing uncomfortable and unsafe driving condition for driver. Hyundai has refused to replace the defective seat after three attempts on my behalf and has denied my third request, stating it is considered normal wear and tear. How could this be when the vehicle is only 2 years old ? I am requesting now from you, a fourth time, to replace the defective seat before I take further action. I hope you will stand by your product and warranty of which I am otherwise very happy with and reconsider my request to warranty the defective seat. Thank you for your help.

I own a 2013 Hyundai Veloster, first new car Ive ever purchased. My vehicle roof corroding due to poor manufacturing. Long story short Ive done the whole process for approval with the dealer (Ron **) and Hyundai claims the corrosion coverage is only 3/36. This is not what my owners manual says. It states 7/unlimited miles. Ive contacted Hyundai so-called customer care on now 5 different occasions. NONE of the people I have spoke with have ever contacted me back with resolution. The customer care line is a huge waste of time. No one there is capable of answering any question. They dont know their own manufacturers policy and procedures. It is appalling that Hyundai even claims them as customer care. Furthermore my 3-year-old vehicle should not have a roof that is corroding. Its super frustrating to be told that you cannot talk to anyone who can help. All I wanted was the time of day and someone to assist me with my concern. Instead I got the runaround for a month. A huge headache, super frustrated, no call back from anyone ever, and worst of all no answers. Do not buy any Hyundai product as they do not honor or even know their warranty policy. I will be heard on this concern as no one deserves to be treated like this.

I have been a customer of Hyundai for over 5 years, I recently had a bad oil leak on my IX20 which I had bought from new. They explained that the repair would be done under warranty and that a courtesy car would be provided. Unfortunately thats where the problems started. Hyundai courtesy car insurance only cover people between the age of 21 to 69 so it was suggested that I add the courtesy car to my insurance but when I contacted my insurance company that told me that they could not insure a car that is already insured. My car will take three days to repair. The suggestion given by my insurance company and the Hyundai dealer is that I hire a car to cover the 3 days. It seems Im being penalised for a Hyundai manufacturing failure.

Bluetooth has never worked since May 1 on a 2012 Sonata. Dealership threw me out and told me that I would get arrested if I go back. Even Hyundai told me you just have to deal with them.

Please be super careful when leasing a Hyundai. Hyundai Finance, at the time of return of the vehicle, will most likely charge you a large (return) disposition fee, perhaps as high as $400.00. If your tires are worn (this is beyond the excess wear and tear charge of $.20 a mile), they will charge you $195.00 per tire (far greater than a Walmart retail price and even the retail price at a Hyundai dealer). So you will essentially be buying new tires for the next owner. Good luck with your new Hyundai.