I sent my payment on the 24th of Nov, and it was due in the 22nd, I receive a late charges of $55.04, called customer service to waive. They refused strongly, they are rude, unprofessional and nasty... Im leasing an 2016 Equus, will never lease from them again. I left Lexus for Hyundai, that was the stupidest mistake I ever made, will make sure all the people I know will not lease from those people.

Purchased a Hyundai Kona in 2018, just over 30G miles while in Colorado the check engine light goes on (this is August 2020). Take the car to Boulder Hyundai, they have no real idea what is wrong with it, replace injectors, debris in engine, they dont know why.... Wont release car as it could be unsafe, all 4 pistons misfiring so bad that the steering wheel pulls aggressively to the right. Supposedly they fix it, I am told if check engine light comes back on, stop car immediately and have it towed in, as it is dangerous to drive. Well Sept 7th, check engine light comes on again, steering wheel pulling aggressively again due to misfiring. I stop, have car towed in. Nalley Hyundai has had my car since 9/8/20. Replaced everything again, still same problem, they are in no rush to help, they have had my car for OVER 6 weeks, no clue whats wrong, I am completely at their mercy! Still making payments on car I cannot drive, they refuse to take it back and make it right. So I am paying on a car I have not driven in over 6 weeks and there is nothing I can do about it! Dont buy a kona! Dont buy a hyundai! They dont care at all and you as the customer have no advocate!

The vehicle provides plenty of power & significant gas mileage & is equipped with numerous features that would have been options in other vehicles of this type. I have owned a Hyundai vehicle for the last 21 years in a row & would never consider another brand. Every vehicle I have owned in that time has provided excellent gas mileage, low maintenance costs, high end standard features & the best overall value in the industry.

On December 23, my Hyundai vehicle was repossessed. I was shocked! I double checked my online bank account and could not find any lapses in payments. I tried calling them on December 24 and of course no one was in. I kept trying and finally reached them on Dec 29. When I called them and they said their records show me 41 days late but could not give me the exact information on when I missed a payment. There was a bunch of double talk about how much principal and interest had been applied and they tried to avoid my direct questions such as when my payment is due, what my minimum payment amount was etc. This is no way to do business!!! Then they tell me in order to reinstate my loan, I have to pay $1038 plus repo fees, plus storage cost of the vehicle. Then she tells me that the repo lot only holds the car 2-5 days. That the car had already probably be sent to auction. They have violated my rights in so many ways. Just do yourself a favor and steer clear of Hyundai motor finance. FYI... they and Kia are one in the finance area. Buyer beware!

I have a 2009 Sonata with leather seats and 56,000 miles. It’s still under the so-called bumper-to-bumper warranty. The leather on the drivers seat is cracking and peeling (the same thing happened to my 2007 Elantra). The dealer said it was a wear item and not covered by warranty. I asked them to show me where in the book does it say this, and they pointed to a short sentence that says any wear item is not covered under warranty. They told me Hyundai has a list of not covered items. I called Hyundai to complain and the first thing he said is We have an extensive list of items not covered by our warranty. Wow, it would be nice if they put this in the customers warranty information. He put me on hold, and then came back and said that seats and upholstery are not covered by any warranty, not even for one day for new vehicle. It would also be nice if they told the truth in their advertising. They use the warranty to sell their cars, but they are in fact lying about their warranty coverage.

My brand new 2011 Hyundai Sonata 2.4L GLS engine blew up at 18,000 miles on I-10, 670 miles from our home. We had the car fully serviced prior to our trip, 10 days to be exact. This was the second long, distant road trip with this new car. We almost lost our lives. What saved us was an exit we were approaching at the time and experience driving. It sounded like parts were flying in every direction.This story would not have gotten out, if we were dead. But, we are alive, well, and ready to tell the world our story. Upset and confused at that moment the car stopped, we just could not believe that a brand-new car would blow an engine. We called the Hyundai consumer care department for help. We were interrogated before they asked me, Where is your exact location? My cell phone battery could have died before they got our location. You would think that in this day where computers rule the day, all the information would flash before them after we gave them the ID of the vehicle and name of the people calling would be sufficient to start the ball rolling. No! She asked for my ID then my driver license, then the ID of the vehicle, then the registration. I had to stop her and asked, Would you like to know where we are? While you locate someone close by to pick us up, you could get all the information you want as we wait. She said yes. We had someone there who stopped to help that was on their way to work and were waiting to give the exact location where the car stopped. Once that ended, it took about an hour for the tow truck to arrive. The tow truck towed the vehicle to the nearest Hyundai dealership close by, 15 miles away. The dealer service manager looked at the car and determined the engine must be replaced. He called to order a new engine.The engine for 2011 Sonata 2.4L GLS was second or third in line on the back-order list. Not knowing how long it would take to fix, instead of giving us a loaner or a new car to continue on our way, the dealership sent us to rent a car. That was it. We were back on the road, hoping the Hyundai Motor Corp. had our backs. You know, Hyundai Assurance Policy and all that went wrong will be right again. They spent more money penny pinching than it was worth. Good business sense is to always satisfy your customers. I was so very wrong about Hyundai Motors Inc.After the dealership got us back on the road, we were forgotten. No one from Hyundai Motors called to see if we were okay and to investigate about one of their new car engine failing like that. We had to initiate the call again. At our first call, we were given a claims number that we use to reference on our second and third call. No one at the consumer care department could make the connection to us with that assigned claims number. We had to explain our dilemma five times to five different people at the customer care office before I demanded to speak to a supervisor. Every one I call lied to me, promising me that they would personally investigate the matter and get back to me the same day or the next. They did not. At this point, I could see that I was in for a rough ride. This went on for 42 days after the engine blew up. It suddenly occurred to me - wait a minute, did they say I was third in line for that same type engine? Then others must be having the same problem! I started my own investigation, and I was not only sad but worried that I was not going to get any help from Hyundai Motors. All the complaints and reports I found on the internet made me angry that all this information was not in the media sooner to alert people like me and my wife before they took a bite of that rotten, pretty, shiny apple. I contacted the Better Business Bureau to force Hyundai to take the car back, because we were afraid to take it on the road again. We succeeded. But we lost, because we had to go buy another vehicle. We traded a perfectly good car that was paid in full for the 2011 Hyundai Sonata. I was disappointed. I did not find a recall on that engine type. My opinion, of an old mechanic, this engine is a time bomb.

Failure to live up to warranty - The ESC light comes on and the car goes into a limp mode? It vibrates and wont accelerate. Five failures in the past 30 days. The general manager now tells me the car is fine, but he cant say what theyve repaired. Meanwhile, Hyundai Consumer Assistance 800-633-5151 gave me a case number and then advised me that they shipped the case to their regional office but cant give me the telephone number. The regional office was to call me last week and then this week, no calls. Some warranty!

Air bag light will be illuminated after battery terminal separation, or minor maintenance. It will shut off after 15k miles.

Ive been leasing this car for about 2 months and the brand new car shut off on me randomly twice! First time it shut off I had to pick my toddler up from daycare that is 40 min away and they told me they will come in about an hour and half to tow my car. And they will not give me a loaner or anything to replace the vehicle while being looked at while my toddlers school closed and they are waiting for me to grab him. I kept trying to start the car in a panic and 2 hours later before the tow truck got to me the car started and I rushed to get him. The next day took the car to get looked at Paramus Hyundai service center and spent the whole day there with my baby for them to tell me my car is fine and told me I gotta go that they are closing. Meanwhile I tell them I do not feel safe driving with my baby in a car that shuts off with no warnings in middle of the road and I want a loaner and this car looked at more to find the problem. They said no and thats not their problem. Following week sure enough the car shuts off again at 8pm in middle of the road with my dogs and baby in the car and this time it never went back on. Cops stopped the traffic moved the car off road and when I called the sos they told me they cannot tow the car because the service center is closed and they cant get permission to park the car there... So we walked home from that area about a 15-20 min walk at around 10pm. I had to drag the baby back with me early morning to tow the car and sit at the service center all day with my poor son crying. And eventually that place brought me to tears, having me there all day not telling me anything until the very end of the day giving me a lot of problems about giving me a loaner car and only pulling some string and giving me a car seeing that Im stuck there with a fed up toddler. No one helping me, no one cared the first time it broke, now I do not feel safe in this car. I also want money back from the time I spent without a working car. I pay so much money for my time lost sitting on the phone and being transferred from person to person to tell me they cannot help me, calling corporate for them to transfer me from person to person for an hour me explains my issues over and over again to different people for them to tell me someone will call me that can help me in 3-5 business days!!! Are they crazy?! I dont want this car. I dont want to deal with anyone from Hyundai anymore!!! Im fed up, my family is fed up. I have never had so many problems with a car or with customer service as I do with this Hyundai Tucson limited! Im disgusted with the way I have been treated and I cannot believe Im still in this unsafe car that supposedly was fixed. A car that ** off like this after 2 months of driving it brand new is not a safe car and is not worth $466 a month! PS. There is a lot more to all this but I wanted to make it as short as possible. Bottom line me and my baby were put in unsafe position twice and no one does anything about it!

If you are reading this - please do not finance with Hyundai Motor Finance. A year ago, I am leasing a Hyundai Elantra 2013 and the car was a total loss. So my insurance call HMF for the selling amount so they can pay the car off. That was on May 27, 2014. Today is Jun 27, 2014, a month later. My insurance call them so many times and send them the information about the loss four times and HMF still saying every time when I call then that they not received anything. I told them I want to speak with a supervisor and they say that they do not have a supervisor available and they just hang up on me so many times. This company is a joke and have very bad customer service especially in the recovery or claim department. Today is Jun 24, 2014 and they still not giving the selling amount to my insurance. This company is so disrespectful. I will never buy a Hyundai again.

I purchased a 2019 Hyundai Tucson Ultimate about two weeks ago. The first week I had it I noticed when it was in the sun the back bumper and lift gate had these 3D swirls in the Black Noir Pearl paint. The dealership had the car redone with Zurche but still had the same issue. I took it back to the dealer and they had someone buff the entire car. This made the situation worse as the marks were still in the paint and he did a poor job detailing the car. I took the car home and spent 3 hours detailing the car myself to fix the issue from the detailer. Regardless to say the marks are still there. My wife noticed today that I have a big scratch under the spoiler. The dealership was going to allow me to pick another car, but they did not have any and it had to be today. So to make a long story short I wish they would just take the car from me like I never bought it. Very dissatisfied customer for a car that is only 2 weeks old when it was valued at 35 thousand dollars.

Fuel tank of Hyundai Matrix - I was driving may car on Ras Sidr Road, Sinai, Egypt, when I heard the sound of a little stone. It was moved by the tire, hitting the underneath of the car. Then when I went to a fuel station to refuel, some people told me that there was a continuous heavy gasoline discharge from the underneath of the car. Inspecting the gasoline source, I found it coming through a hole in the fuel tank caused by that little stone which had hit the underneath of the tank. Inspecting the hole, I found a linear crack intersecting with a circular hole. I had a technician dismounted the fuel tank, soldered it, and re-mounted it.Here, I want to express my deep astonishment for a hole to happen to a car fuel tank by a little stone hit, since a stone hit is a very likely thing to happen to a moving car and must logically be taken account for during the tank design. Being still subject to the possibility of the danger of solder failure, which is a very high dangerous matter, this was fuel explosive and fire hazard for my family if the problem was not detected and repaired.I am asking you to: 1. Search for the cause of such damage, so as not to happen again to other people. 2. To remount a new fuel tank for my car.

Bought a 2012 Genesis in Dec of 2012. Have had three transmissions in 14 months. Car in shop twice for almost a total of 60 days. They did fix it under warranty... replaced the trannys but still not running like it should. Dealer offered me 3 monthly payments... The Manufacture said... ONE one month... I dont feel safe in the this and the tranny still doesnt seem right... Their customer satisfaction is terrible... I told them where to put their offer of 1 payment... Never buy their products!!!

I am extremely disappointed by the way Hyundai USA decided to handle my handsfree case. This issue was present since day 1 of us purchasing the vehicle in 2017. I spent a lot of my time at home and away from work troubleshooting and sending several audio recordings to the company and have been able to reproduce the issue with every single phone call, however the dealership kept the vehicle for several hours and returned it back stating we dont see a problem. I purchased a new phone, and switched 3 different carries, however the problem never went away. I am extremely saddened by Hyundais lack of ownership of the issue. The least Hyundai could do is try to replace the radio or the microphone to eliminate the issue, instead Hyundai decided to close the case. However, after this experience, I will be taking my business to a company that stands behind their customers. It is such a shame for the entire Hyundai team that they wont stand behind the customer and fix something that is still under warranty.

Had a check engine light on a 09 sonata with 47k miles. Also noticed gas comes out of tank when filling up. Went to dealer for checkup and advised that this part is not under warranty. Also spoke to Hyundai 800 6315151 with no help. Checked youtube, seems like a common problem with Hyundai. Bill to fix is $700. Hyundai lied again regarding warranty just like they did with gas mileage.

2012 Accent - My air con quit. Had 2 different mechanics look at it. Both recharged the AC and it still did not work. 2nd mechanic told me the problem is a control module in the computer and if the car is less than 5 years old and mileage under 100 k the problem is fixed under warranty. Called Hyundai. They checked my VIN. It was originally put on the road April 25, 2012... Is the computer programmed to fail just after warranty? It probably was not working then, however not a time of year I would use. Have been told 800 - 1000 to fix???

Why is it that whenever you buy the extended warranty and then need the dealership to honor that warranty, it covers everything except the work that you need? I have a 2012 Elantra with the extended warranty and the AC broke. Now Piazza Hyundai in Limerick PA says it will cost me over $700 to replace. This is fraud. What else could it be.

I drive a 2013 Sonata (21,000 miles). This is my 4th Sonata, which I dearly love. In the past 6 months the battery has gone dead twice. On one of the incidents, I could not open the door without the alarm system activating. Anyone else have this problem?

On Memorial Day, I purchased a Hyundai Tucson Sport AWD 1.6L Turbo. This is my first time purchasing a Hyundai and I really made the purchase because of the warranty. Now I am having buyers remorse. The vehicle I purchased drives great on the highway, but is not easy to drive in city traffic. I experience a lot of hesitation and jerkiness when pressing on the gas pedal to accelerate from a complete stop. I have complained about this to the dealer and was told I need to get used to the gas pedal because that is the nature of the turbo engine. I have also experienced a lot of static on FM radio stations. The owners manual mentions that static does not mean there is anything wrong with the radio, it is just a poor signal coming to the car due to distance from the tower or perhaps trees or buildings blocking the signal. I have even experienced outages when I tune into XM stations using Sirius. I will get silence for up to three minutes. The dealer told me to bring it in at my convenience and they will check out the radio, but I have a feeling if it does not act up while they have it, they will just re-iterate what the owners manual says. I have never had these issues with any of my previous vehicles, so I think these are design issues with this model. I am not a happy Hyundai owner to say the least.

I owned a 2010 Hyundai Sonata and was in a very bad car accident where my car was totaled. This was reported and filed; all information and pictures were sent with State Highway Patrol accident report and nothing was done. Hyundai is a liar and they don’t stand behind their product. It took six months to receive a letter stating it was not a defect in the air bags. How can your car be smashed up against a concrete wall and a semi-truck and your air bags not deployed none of them? Hyundai sucks. If life is important to you and your family, don’t drive a Hyundai.

I was in a no-fault accident February 25 2019. I had a small little crack on the driver side of the vehicle which triggered the airbag light to stay on in my vehicle reminder the airbags did not deploy. After waiting two months for the body collision to do the basic repairs my vehicle was sent to two Hyundai dealerships and neither dealership can figure out why the airbag light was still on. I called Hyundai corporate office. They put a hold on my vehicle for two weeks. They didn’t offer a loaner vehicle or a rental for the hassle and stress I been through and just told me to have the service center work on the vehicle. After being there for a month they did not reimburse me and I have a son with a disability and they did not make anything urgent or help my situation. The claim case was missed handled. My son been out of school for two months. Very disappointing!

After buying a 2017 Hyundai Sonata Sport in October of 2016, we noticed, at the first washing of the car that the clear coat was marred in several areas. We immediately reported it to the dealer. We took it in, he agreed that it was a defect, and sent us to several different body shops to see if anything could be done. We had it detailed (at our expense) and buffed but the marred finish was still visible. The dealer then advised us to call the manufacturing which we did. After months and months of runarounds from Hyundai Corporation, we are no closer to getting our car fixed. Their case managers dont return our calls when they say they are going to and every time we call them, we have to repeat our story countless times. Today we were informed there was NOTHING they could do. Sorry! We feel like their customer service is very poor and that stall you, hoping you will give up hope and go away. I will never buy a Hyundai again after this experience.

I am beyond disappointed and disgusted with the customer service and system that takes place for recall and warranty work. My engine light began flashing Friday morning and I instantly called my “home” dealership to inquire what to do. They said to pull over and not drive it any further and to contact roadside assistance to have it towed to the nearest Hyundai dealership. I did just that. My vehicle is a 2017, but purchased brand new March 2018. I am well under the 100,000 km/ 5 year warranty. Once we arrived at the dealership to get things rolling, I was informed that my vehicle has an engine recall - thanks for the notice in the mail on that one, Hyundai - NOT. So that was a major surprise to hear. I get back to work and receive a phone call from service that my engine failed all diagnostic tests and that I needed a new engine altogether. I confirmed all my services have been done through Sherwood Park Hyundai, so they said, Great, we’ll get them to send over your records and send everything off to Hyundai Canada for approval and get you a rental. I expressed how much I required a rental, as I am 8 months pregnant and my husband is not available to be driving me to and from work. They told me by Monday or Tuesday they would know the status of the engine and we can do the rental car. I had to call Monday afternoon for an update, she informed me that nothing had been approved yet, but by Tuesday we’d know. I once again explain the need for the rental. Received no phone call Tuesday, so at 2:45 pm I called them, again. Once again told Hyundai Canada still didn’t approve the warranty for the engine. Not only is this a RECALL, but I am under warranty. They then said I could pay $40/ day for a rental through them and once warranty was approved, they’d take it over. I asked if I’d be reimbursed, they said no. So Hyundai wants me to not only pay my bi-weekly payments on a vehicle I can’t drive, but also pay out of pocket for a rental when it should have already been dealt with and set up. RIDICULOUS. Having a vehicle gets me to my place of employment, which allows me to pay you people for the vehicle sitting in one of your dealerships waiting for an engine on a basically still new vehicle. They were not willing to a single thing to help me out. I will never be buying a Hyundai again. My husband is already looking at getting rid of his also due this service. I owned 3 Chevy’s prior to the Tucson thinking it was a good move. Worst decision and full regret. Things started great with Hyundai and has plummeted over the years. Whenever my vehicle was in the shop with Chevy they ensured they had a fleet/lot vehicle available to me to drive. When I had to get warranty work done and they required to keep my vehicle for 3 days, they had a rental available to me instantly. Odd, they had no issue getting me in a rental ASAP. Hyundai, you are beyond disappointing and I am disgusted with your customer service.

I purchased a brand new 2017 Hyundai Tucson on Nov 29 2018. Right now it only has 14300 kms on it. I was driving down a divided highway 6 in the morning with no one else on it besides myself and my child in the vehicle when my rear window exploded into my car sending glass all over my 2 yr old in his car seat. I was right in front of the Police station when it happened and no one was around... Hyundai says that it came from a impact but since I was the only one on the road there was no way that I could have got hit in the rear window. I took pics and brought the car to the dealership and gave them it to them... THEY NEVER even inspected my vehicle, they just emailed the pics to head office where they said it was from a impact. HOW DO YOU TELL THAT IT WAS FROM A IMPACT WHEN YOU NEVER EVEN LOOKED AT THE CAR TO SEE. I have called places that repairs windows like speedy glass and they even said that it could be from a short in the defrost in the rear window that caused it to explode. Since this happened I have had no satisfaction with this broken rear windshield... Myself and my child were very startled and no one from Hyundai has even done anything but send a email off. I am so very disgusted in the complete lack of everything. This has to be the worst service I have ever had... They never even offered to look over the car, never offered a loaner to get around in and never even offered to make sure the rear window was sealed up so the snow and rain would not get in.Right now I would never buy a car from Hyundai again. My child is scared to even go near this little toy cars because of the fright. I am even afraid of putting him back into the car because if it is a short in the electrical that caused the window to explode, will cause it to happen again... I hope that this message tells the truth behind the LACK OF CUSTOMER SERVICE. All I want is my rear windshield replaced at no cost to me... And I want people to actually look over the problem before they say what caused it. YOU CANT SAY WHAT HAPPENED THROUGH A PIC AND NOT LOOK AT THE PROBLEM ITSELF... I can keep going on about this but I think I made my point. I hope that something gets done with this message.

I love the Tucson except the new eco engine. When it changes gears it feels like it is going to stall out but I understand this is made this way because of using less gas.

Last night on 1-20-12 at 2330, I crashed on ice. The front end slammed into a metal pole that holds up the street lights. The impact was dead center of the front of car, which is where the front driver airbag sensor is. My airbag did not deploy. I own a 2010 Hyundai Accent.

My experience with Hyundai has been one I wouldnt have expected from a reputable company. I was told I couldnt get any assistance with a car I purchased from them in April 2017. Three months after purchasing the car it was in the shop for a check engine issue. I took the car back to see why it was on when I had just purchased the vehicle. Since then my car has been in the shop a total of 8 times to date. I will continue to expose the misrepresentation Hyundai provides to the public on a daily basis with their commercials and other advertisement. As a consumer we all deserve to have the products we pay for to be operable and in good condition. Nelson a representative of Hyundai informed me I would not have any further resolution if I spoke with a manager because they would only listen to him in regards to my complaint directly. I feel every time someone drives a Hyundai vehicle their lives are in jeopardy due to the negligence on production. My car has been in the shop now for over two months to replace an engine that has been replaced for the second time in a year. I can assure you I will never recommend Hyundai products again to anyone. Do not purchase any Hyundai vehicles no matter what they offer you!!!

I went in to take my 2011 Hyundai Sonata in for my lifetime warranty oil change at 7,500 miles. When I picked my car up, Thompson Hyundai charged me $25.96. They said they rotated my tires, which had to be done in order to keep receiving the warranty and the oil change was free.I feel as though they charged me for the oil change. I am very unsatisfied with Hyundai. I feel that every time I take it in for an oil change, they are going to charge me for something else due to the customer having to follow, at a minimum, the factory maintenance guide in order to receive my warranty.I own two Lincoln vehicles that get free lifetime oil changes. When I take these cars in, they change the oil, rotate the tires, and wash the car; all for free. I understand when the car starts getting older and the mileage starts increasing that they are going to be charging me for certain maintenance services. But I feel as though they are ripping people off and they are not giving free oil changes as they said they were. I contacted three people at Hyundai about this issue and they keep telling me that this is their policy.

At Greenway Hyundai, had service advisor Darrell tell me that by turning on my car 1 time, he couldnt get my car to duplicate the hesitation in it starting. Ask me 3 times to explain what is going on with the car. He was making it seem I had NO issues with my car and that I didnt know what I was talking about or why I was even there. Called Hollar Hyundai to set an appointment to get my alternator replaced. Derek said they were booked, but would try at 2pm, but no guarantee they could touch it today, even if I got there, then said that since my mileage is close to the expiration of the warranty of 60,000 (actual miles then was 55,555) that the warranty may not cover it! I paid for a warranty and for them to say Im CLOSE to expiration that they may not cover to replace the alternator of $750.

We purchased a new 2011 Hyundai Sonata in 2012 from the dealership. We actually purchased it for our college students, however, my husband and I liked it so much that, we gave them one of our other cars to drive instead, and kept the Sonata for ourselves. We have told many people how much we liked the value of the Sonata, in price, appearance, reliability and gas consumption. Because we liked it so much, we decided on another Hyundai, and bought a beautiful 2014 black Hyundai Genesis. We have honestly been considering an additional purchase of another Hyundai Sonata for our youngest son. However, our glowing opinion has been cut short. At 98,000 miles, the Sonata began making funny knocking sounds. We took it into our trusted mechanic, and he tested everything, including codes and found nothing. Nor did the knocking continue while he was testing. So I could not recreate the issue.We went on our merry way, oblivious to the impending disaster. At 106,000 miles, the Sonata began stalling out, with the knocking sound returning. I brought it to my husbands attention and by the next morning, when we went to take it to the mechanic, the car would not make it. The engine kept stalling. We took it to the mechanic and he did his diagnostics and announced the engine was shot and he could either replace or we could have it towed to Hyundai dealership to see what they could do with it, possibly offer some assistance. We had it towed to the dealership, and they announced that they would have to submit a request to Hyundai dealership - to see what could be done about a new engine.At first, the dealership said the manufacturer would do nothing to help. We went back and forth, in the hopes that they would re-consider (knowing that we were loyal Hyundai customers). Hyundai responded that if the dealership installed a used-30K mile engine, then they would not offer any discounts or warranties and that would cost us $7500. However, if they were to install a rebuilt from scratch engine, then they would install for $4500. We are heartbroken. Our Hyundai is due to be paid off in November, and now we are faced with a $4500 out of pocket expense and still waiting to hear if there is a warranty for the repair.My husband is meticulous with his cars. We have four cars - A Toyota Sequoia, Nissan Armada, a Hyundai Sonata and a Hyundai Genesis. We had hoped to add a 5th - (another Sonata for our son), but that will not be happening now. Its dishonest to not reveal this catastrophic failure on the part of Hyundai engineering. And we actually selected the Genesis over the Infiniti and Audi - comparable models. I understand there are two class action lawsuits re: the seizing of the 2011 Hyundai Sonata and other new models. If a contemporary car cannot beat the 100,000 mile test, then you should spend your money on another company, like Toyota, that will go the distance. Both our Armada and Toyotas have over 150,000 miles and still going strong and running beautifully. Good luck to anyone considering a Hyundai purchase, Im sorry to report...

Back in February, we traded our 2011 Hyundai for a 2012 Hyundai. We couldnt stop the final payment before it was sent and were told not to worry because they would just turn around and refund it.” A dozen calls and 37 days later, we finally received our refund. Then, our dealership messed up the paperwork for the refund of our extended warranty and it was sent to Hyundai Motor Finance. Now, three weeks later, we are still fighting to get that money returned to us. To top it off, because the credit for the car payment sat in the account so long and they didnt close the account because of the credit, they charged us account fees which they are now calling me at my office to collect. So they owe me $2000, which they dont seem to care about. But they are harassing me at work for $23.00, which I am told during every phone call is a mistake. We have the 2012 financed through them and have never been late. We even pay a little extra every month. In return, this is the treatment they give their customers. I have never seen such horrible service, apathy, lack of concern, and blatant disregard for the customer. I am disgusted with Hyundai Finance and will never deal with them again, even if this means this is the last Hyundai I ever purchase.

There is a recall for the passenger airbag seat sensor not detecting correctly in the 2008 Hyundai Sonata, except for my VIN. I have the same problem as described in the recall. The windshield has a dip in it which makes it hard to see during a rain, since the wiper does not work well in that area.

I purchased my 2005 Hyundai Tuscon new from the Kolar Hyundai dealership based primarily on the advertised warranty coverage of 10 years and 100,000 miles bumper-to-bumper as they advertised it (it’s still under a warranty plus program which I did have to pay for). Since then my Tuscon is in need of a bearing replacement on the left rear tire (it has seized). When I called the dealership, I was told they would not tow the vehicle or repair it without me covering all the costs. My warranty is currently at no cost to me for repairs or towing. I was told to call the Hyundai warranty number. The lady I spoke to informed me that if it was an American-made vehicle, it would be covered since bumper-to-bumper means that. But since it is a Hyundai and the rear wheels are not drive wheels, it is not covered after 60,000 miles. I asked her again why Hyundai is not honoring their advertised bumper-to-bumper warranty. Again, I was told it is because Hyundai is not an American-made vehicle (assuming she meant a vehicle made by Ford or other American vehicle corporations). I am now forced to incur all costs for repairs since Hyundais trickery (erroneous advertising) has forced me to, especially in a tough economy.

Hyundai Accent GLS is reliable and gets good gas mileage. Accelerates quickly and smoothly. Came with a 100k mile warranty. Smooth driving experience and right turning radius. Easy to maneuver. I like that it has bluetooth, CD player, ac, spacious for a car its size, power locks and windows and comfortable seating. But the bumper is very low and catches on parking spot barriers easily. Power lock should be on trunk too. Heated seats would be nice, as the Elantra has them.

Not happy with AC drainage system or Checks before delivery, AC drainage continue after engine stops - I did checks for more than 2 weeks from office to home and home to office. The drain continue even after 4 hours or 7 hours of engine stops in form of droplets.

The Hyundai Sonata is an awesome car! Very comfortable drive whether over long or short distances. Have consistently gotten over 34 mpg on the highway. Outperforms Toyota Camry which I had for over 10 years.

I have been overcharged by $150 and then they cancelled my account. There are no supervisors to talk to and no one to own this problem. I have called the corporate headquarters and was advised there is no one over BlueLink, therefore; customers have no options for anyone to get problems of overcharging taken care of by this pathetic company.

I purchased a new 2011 Hyundai Sonata from Cocoa Hyundai in Cocoa Beach, FL. At the time, I was driving a 2008 Suzuki SX-4. I was looking to trade it in due to the warranty expiring and it having high miles. Originally, I had come in asking for the Elantra, as it was in the same size category. I got there and test drove the Elantra and thought it was ok, very fuel efficient. I then test drove the Sonata and immediately fell in love with it. The interior is very roomy. It also feels better when you drive it. I then worked up a deal with the dealership. At the time, I had very good credit. Looking back at the total cost of the vehicle, I dont believe I got such a great deal after all. The only reason I purchased there was because I had a friend of mine working at the dealer. He assured me he would take care of me and give me a great deal. Finally, after 2 1/2 hours of negotiating with the salesman, we came to an agreement on the price and monthly payment. It was more than I was wanting to spend; my monthly payment jumped up about an extra $125 a month. I told my wife we would make it work out somehow as we both really liked the vehicle. I would just cut back on things. We drove the vehicle home and were happy. 2 months after purchasing the vehicle, we received a notice in the mail saying there was recalls on it. We called the Closest dealer to our home which was Universal Hyundai in Orlando, FL and scheduled an appointment. We arrived to this dealer just to see a bunch of people standing around doing nothing. It took nearly 15 minutes for someone to finally acknowledge us. They told us they had no records of us even being in their service log. I guess someone had dropped the ball. They said theyll squeeze us in anyways. They told us the car would not be ready for several days as they did not have the parts available. I told them that was fine, but I didnt have transportation to work, as this is my main form of transportation. They said, Well, we have rental cars which are $40 a day. I told them I should not have to pay for something that is not my fault and the warranty should cover it. Finally, after arguing with the Service Manager for nearly a half hour, he said they would comp the rental fee. I picked up my car several days later and they handed me a bill for nearly $300. I told them the warranty should cover all this. They reviewed it and found it to be an error on their part. Since this experience, I have visited the dealer on numerous occasions for servicing. It has always been an ongoing issue for us. We also attempted to purchase a new vehicle, at the same dealer, for my wife back in November 2012. When we arrived, we were greeted by a gentleman, dont remember his name. He was quick to get us inside for a credit application. Didnt even allow us to test drive a car and figure out what we liked. After seeing that my wife did not have perfect credit, but fair credit, he then passed us over to a younger gentleman and said he had his appointment show up. It was an older couple that appeared to be well off. The younger gentlemen walked us around the car lot like lost puppies for about 20 minutes not knowing what type of car we wanted. My wife was looking for a smaller SUV like the Tucson and he began to show us the Elantra and the Accent. These are Hyundais more smaller, compact vehicles. My wife quickly spoke and said to him, Why are you showing us these cars? He said, Well this is within your budget and your credit. We had not even given him our budget. I told him we were looking at SUVs. That is what we told the other salesman. He said he told him to show us these cars. At this point, my wife became angry and said, Lets get out of here. These guys dont know what theyre doing. I told her to relax, lets at least get a test drive in before leaving. We test drove multiple vehicles and my wife really liked the Tucson. After this, we told him to work out some numbers. Told him we did not want to pay more than $400. He comes at us with $520 a month with $2000 down. I told him that would not work. He said, Well, theres the door if you dont like it. I looked at my wife and I was like wow, this is how they treat customers. We left very disappointed that day. Finally, this year, we had gone out Christmas shopping for the day. After doing our shopping, we came back to find that our Sonata was not starting. We checked the battery, even tried to get a jump start, but still nothing. After about an hour of exhausting all my options, I saw that there was a Tire Kingdom nearby. I pushed the car all the way to the lot. After speaking to the tech, he noticed the battery cable was loose, so he tightened it up. I was praying that it may have been the problem. We tried starting the car again and still got nothing. Finally, he told me there is something wrong with the starter. He recommended me contacting Hyundai because it would be about a $600 job. I then called Hyundai roadside assistance. They sent a tow truck to pickup my car. I was a good 25 miles from home. It was later in the evening so I asked them to tow it to the dealer closest to my home, again Universal Hyundai. I called and spoke to service department and they advised me to put the key in the afterhours drop box and fill out the form; I did. The next morning, I received a call from a service advisor and told me it would be $110 just to diagnose my car not including any repairs. My mileage was at 61k, the warranty had just ended at 60k. I asked him to help me out, but He said the warranty is pretty cut and dry, there was nothing anyone could do once you go over 60. I told him I guess I have no choice I needed the car fixed. He called me up about 2 hours later and told me it was the cable that connected the starter that was loose. Im thinking great, maybe it will be cheap repair since its just a cable not the starter. He quoted me a price of $340. I was so shocked to find this out. Right now is probably the worst time for something like this to happen, especially during the holidays. I had to gather up some cash and borrow money from family members just to cover this as I did not have a choice in the matter. I need my vehicle to get to work and back. He said the car would work with just this connection, but I could replace the whole starter if I wanted to. I picked up my car and looked at the invoice to see the part was $13.82, with $280 worth of labor fees, something that probably took less than 10 minutes to fix. The service advisor also told me there was an issue also with the steering column, something the warranty did not cover either. I was like what. He said the repair with parts and labor would be around a $1300 job. The warranty does not cover this. I contacted the service manager as a last resort and got nowhere, just the runaround. The service manager kept pointing the blame at Hyundai. He advised me to contact Hyundai customer support. I quickly called Hyundai and spoke with a person by the name of Fran. I explained the story once again to her and informed her that my warranty was over by a thousand miles and she looked to see if there may have been any recalls on my vehicle for any repairs. She did not find any, just ones that had already been repaired on my vehicle. She clearly stated without the warranty, there is nothing that can be done. I explained my frustration and told her I have had nothing but issues with this vehicle from the time I purchased it. She said, Let me get my case manager on the line, so you could speak with them. I waited for several minutes and a person by the name John came on the line. He was very cold and monotone in the way he spoke to me. He just confirmed once again what Fran had said about the warranty and was quick to point finger back at the dealer. I told him I have already contacted the dealer and they are pointing the blame on Hyundai. I told him Somebody has to step up to the plate and get this taken care of. This was something that was going on prior to the warranty expiring. He said there was nothing he can do, but just contact the dealer on my behalf and see if they will do it as a courtesy, or good will to not lose a customer. He said the turnaround time for this is 3 days. I told 3 days is unacceptable. He said it may not take a whole 3 days, that is the time frame. At this point, I was livid and just said thats fine. He called me the next day and said, I cant help nor can the dealer. I told him this will be the last time I ever purchase a Hyundai. I called back again and spoke with several other people and all of them had nasty attitudes with me. I guess they must made an extensive file about me being upset. This will be my last time buying a Hyundai. I guess the parts they use on their vehicles are only designed to last up to 60k miles. After that, youre pretty much on your own. I know Suzuki doesnt make cars anymore in the US, but I drove 2 new Suzuki’s for well over 90k miles and never had a problem. Boy, I wish Suzuki was still in the US. Id be getting rid of this car in a jiffy. I guess this was a hard lesson learned, but I will just try and finish paying it off, then trade it in.

I made an earlier complaint about this. The air bag light stays on at all times in my 2009 Hyundai Accent. I took it in for service today and it was there all day. When I checked on it, I was told the tech could not figure out what was causing the light to stay on. According to the service writer, they will have to check it one component at a time. This sounds very expensive. I cant believe this has never occurred before and I am the first Hyundai owner to have this problem. Hyundai was touted as a safety-minded company, but this car is not worth pouring money into while I still have payments.

This is our 4th Hyundai, second Tucson. You have lost a customer. This 2017 limited Tucson turbo is terrible... the transmission is awful... hesitation, jerking. I have had it to the dealer several times to be told “nothing is wrong”. They tell me they are aware of the problem but until Hyundai does something to fix the issue their hands are tied. I’m sure there will eventually be a huge lawsuit and then... Hyundai will say bye-bye! So sad!

My wife and I purchased a brand new 2011 Hyundai Tucson based on the consumer safety ratings. We had a baby on the way so safety was important to us. On September 23rd 2011, six months after driving the vehicle off of the lot, I got a frantic call from my wife saying the car was smoking. I told her to pull over and I would come get her and we would call a tow truck.Within two minutes I received another call. This time the car, she told me, was engulfed in flames. Se narrowly escaped being trapped in the car, since the automatic locks were locking and unlocking in a ghostly manner and was trapped momentarily in the car, along with our 4 month old son, inhaling electrical smoke. Thankfully they both got out alive.The investigation concluded an electrical fire had started and the vehicle was a total loss. I have never experienced such rudeness on the phone as I attempted to contact many representatives from Hyundai Consumer Affairs. Hyundai is a disgusting company. They told us that Americas Best Warranty did not cover this. Never buy a Hyundai. Your life may depend on it.

Our second & last Hyundai. Car hesitates & bucks very bad from a full stop. Fuel gage not accurate at all. According to brochure car has a 16.4 gallon fuel tank, but when you go to fill it only takes about 9-10 gallons after low fuel indicator reads 30 miles or so to empty. Took car to Obrien Hyundai of Fort Myers shortly after purchase & given a runaround about problem. Told by service writer that there was no code displayed.Talked to 2 independent mechanics who both said it sounds like the fuel pick up or sending unit is either bad or loose in fuel tank. Filled out complaint form with Hyundai USA, called back a week later & was told someone would contact me. No one ever contacted me. After another 2 weeks called Hyundai & was told issue was not escalated because problem did not sound serious enough. Finally contacted Hyundai USA customer service who agreed to escalate case.

In 2006, I bought a used 2004 Hyundai accent automatic from Thrifty Car rental. I had the car checked through by Hyundai and they confirmed it was in perfect shape. About 6 months ago, shifting became very hard and sometimes the transmission would refuse to shift gear even if I had shifted it with the clutch. Problems got worse. I took it to Hyundai for a diagnostic test and was told it needed a new transmission which would cost $3,000.00. As the car is so old, I opted for a used transmission and took it to a shop where my husband had his transmission replaced. By now, it is 3 transmissions later, 1 computer later and the car has been in the 2nd shop for 2 weeks with a highly recommended transmission expert and it is not working. I sent 2 emails to Hyundai last week and never received an answer. I called today, on 9/23/2011, and after some back and forth, I was told that there is no recall and that they could not help me with the car. In the meantime, I checked online and found a lot of people complaining about transmission issues with exactly that 2004 car. Pages and pages, so there obviously is an issue. My son, who is learning to be a car mechanic and therefore has access to information we normal people do not, also found information on major issues with that years transmission. Yet Hyundai insists, there is no campaign on it, so there is nothing wrong on their end. I have been driving Hyundai since 1996 and loved that car, that is why I bought another one in 2004 but that car is proving to be quite a problem. Hyundai is certainly shattering my opinion of them.

The 2006 Hyundai Accent had low maintenance and also the cost for repairs and the upkeep for the vehicle was always very inexpensive. In addition the vehicle had great mileage on gas which helped when gas was $5.00 a gallon. It was also compact in size which made parking easy and had a 4 cylinder engine. There was a brief recall on the car for issues with the back brake light staying on after the car was shut off but the manufacturing department took care of the problem at no cost.

I will never buy another Hyundai vehicle again...I took out a new lease (2014 Sonata) March 26th and traded in my old lease (2012 Sonata). Everything was great until November when I start receiving phone calls telling me I am behind a payment. I explained to the caller that I have my bank statement showing me that payment was made. She told me she could not see my account because it was the weekend. I then had to call back on Monday and fax my bank statement showing that my payment was made. I was then told I had to wait 4 days for them to review the document... Really?? I once again had to call Hyundai and was informed my April payment was applied to my old lease and she would transfer the funds and it would be all taken care of. Surprise - it wasnt!! I received phone calls again in January stating I was still behind a month in my payments. So I call Hyundai directly and speak to a supervisor. He tells me that my payment went to the wrong account and that account was closed and refunded to me on a refund check. I asked during each one of the phone calls if my credit would be affected. Each and every time I was assured that it would not be affected because I never fell more than a month behind. Remind you, I have not been a Hyundai customer for over 3 years and have never even been late with a payment!!! I was trying to refinance my house a few weeks ago and SURPRISE, my credit has dropped 30 points because of this issue!! I have been trying to speak to the head of the finance department but Hyundai does not believe in email. How does a major company like Hyundai not operate through email! The topper to this story is that my statements that I receive every month do not show a late payment until November of 2014. So I missed a payment in April of 2014 and Hyundai does not realize that until November of 2014. Yeah, that is a company I want to do business with!! I dont think so!!!

Having recently moved to New York State, I am required to submit a copy of the title of my vehicle in order to transfer the registration. Sounds simple? Call Hyundai, put in the formal request and receive a copy of the title. Life should be so easy. This process started just before Thanksgiving. Here I am now on the verge of having my car impounded as the 30 day registration requirement for the state is fast approaching. Hyundai on the other hand, cant seem to get me my document after several hours of phone calls, numerous calls, trips to the registry and time out of work.The finance representatives are rude, talk over me and have lied on a number of occasions. So what am I to do? If they dont send the document, I cant register. If I dont register, I lose my car, get fined or have issues with the law. I have never, ever, in my 52 years been so frustrated, disgusted and downright angry as to how they have treated me, their lack of concern and inability to get me a document, that in todays digital world, should only take minutes, not weeks and going on months.The representatives of this company who have deliberately lied to me, put me off and disrespect me are definitely in the wrong line of work. Customer service? OMG... they dont know what the words even mean. I need help before my car is towed away and I lose my job. Why? Because I followed Hyundais process and protocol. Because I had faith in their people... because I try to do the right thing. I guess a persons word no long means a thing.

My car had a recall that I was notified about. My car quit on me 2 weeks ago. I had it towed home, towed to a shop to learn that my motor had locked up. The recall was something with my motor therefore Hyundai towed my car to a dealer for repair. I have had NO car for 2 weeks. The dealer had NO loaner and I am already out almost $900 trying to repair my car. I was Advised to get a rental so another charge for this vehicle that is being repaired due to a recall. I am so frustrated at this point it is behind ridiculous. Patricia **

My 2004 Hyundai Sonata broke timing belt twice and had major engine damage done because it is an interference engine. I called Hyundai connect and spoke to four different people about this problem and each one had a different story but they all agreed that they will not do anything to help. Manager said she did not know if it is a Hyundai problem that caused this but they will not take care or because its out of warranty nor would they help as a goodwill gesture to provide me with consumer loyalty. The people there are trained to say one thing and one thing only. They cant help nor will they change anything to try to help.

I got a brand new 2013 Hyundai Accent from a dealership in Burlington, Ontario, in late December of 2013 (almost January of 2014). The car started falling apart in September 2016. Not worth the money, folks!

Please put signal/turn lights on the taillights and not just the back bumper. Other drivers are used to seeing blinkers right on tail lights and not on the bumper. I understand this key point makes Hyundai different from other car brands, but I feel the location of blinkers should be universal for all cars regardless of the brand for safety reasons.

I have done Hyundai RSA certificate dt 07.05.20 for Grand i10 petrol form P.L.Motors, Jaipur Registration no. **. There was a break down on 03.10.20. I called their toll free no.18001024645 several times But no one responded. Why the company is extracting money from customers And not attending to their complaints and charging Rs 1205 for that. Company is cheating customers. My complain no. was **. Dt 03.10.20.

In July, our car broke down in Georgia. We live in New Jersey. We had Roadside Assistance bring it to the nearest dealership. The dealership told us it was our transmission but the car was still under warranty. It took five days to get a rebuilt transmission and put it in. In the meantime, we were stuck in Georgia. I was told to send originals of my expenses to Roadside Assistance. It cost me over $700.00 for hotel, rental car and food for five days. They only reimbursed me $300.00, which they said was the max amount. So why bother telling people to send in the receipts for hotel, food and car rental?While we were driving home, we heard a rattling noise that wasnt there before. I called Global Hyundai in Plainfield when we got home and explained the situation. They said they would have to charge us to diagnose the car because they hadnt done the original repair. I called Hyundai Corp. and they said that wasnt right, to have Global call them, but before we had a chance, the trans went again. I had it towed to Global and they they said they fixed the problem. They wouldnt address the rattling noise unless I paid for it because they said it had nothing to do with the trans. I dont know how they knew this since they never diagnosed the problem. We have had the car back one week and the trans went again. They said we need to upgrade the trans and that we would have to pay for it. I called Hyundai Corp. again and they said the trans computer should have been updated when they replaced the trans in Georgia and that they would call Global to tell them to fix it at no cost to us. This has been a horrible experience and I would never buy another Hyundai again or any car for that matter from Global Auto Mall in Plainfield, NJ.

Updated on 02/25/2018: I purchased a use Hyundai Tucson at 22k miles. I owned it 1.5 years and has engine failure at 59k miles. Hyundai refused to do anything and have left me stranded making monthly payments. I have since created a Facebook group dedicated to the Hyundai Tucson Theta-II Engine Failure and have found over 200 people with the same problem and story as I do. I will never purchase another Hyundai.Original Review: Hyundai is a horrible company. I purchased my 2012 Tucson as a second owner. I had the vehicle 1.5 years before the engine failed. Because I was a second owner, Hyundai refused to help. I was 6 months out of the time warranty of 5 years or 60k miles.

My Sonata was manufactured on May 7 of 2007 and it was old to me as a 2008. I thought anything manufactured before July first could not be sold as a 2008.

My name is Daniel **. I am regretting the choice of buying a vehicle from Hyundai, who claims that they are there to help service the people and help me in general. Unfortunately, Hyundai is providing false information to there clientele. I recently just purchased my 2011 Hyundai Accent. The first week after having bought the car, I had issues. For instance, on the drivers door, there was a light scratch. The tail lights had water leaking inside, creating humidity. And the ignition circle was not firmly adjusted. The servicemen at my Hyundai dealership did fix the scratch without any issue. But they gave me problems towards the tail lights and the ignition key input to start the vehicle. After 6 months of owning the $ 23000 car, which is covered under the Hyundai warranty, I am extremely unsatisfied. Two weeks ago, I brought the Accent to the dealer due to a steering issue i had. They told me the front rim was dented and it was $ 155 to repair it. So, I agreed to this, seeing as it could have been possible as we have terrible roads over here. The following day, the car was making a whistling sound coming from the front tire that they worked on. The day after, I went back and it took them 1 hour an a half to figure out the problem. They charged me $90 without notice or knowledge that I had to pay for them to recheck the car (normally any garage or mechanic will call you first or consult with the client before putting a price to anything). The following week, I noticed a very loud rattling noise while starting the ignition. So as furious as I was, I called the dealership and asked them if they had room to see me. They advised me not till next week. So, I decided to bring the car to another dealer, because it is extremely inconvenient having a brand new car making this noise and causing me so much issues. The service at the new dealership was very kind. I asked if they can take a look at the lights and the rattling sound. They checked it. And then, they called me back a few hours after, saying the tail lights were not screwed in tight, and the metal shield beneath the vehicle wasnt intact enough. They fixed everything and charged me once more $70 without notice! Logically speaking, why would this not be a defect and not under warranty?!I am extremely frustrated. I never loosened anything on my vehicle. This is an issue that came from the manufacturer. This is a product complaint! What I want from you right now is what Hyundai promised me, which is if anything doesnt sound right with the car, you will come in and will examine it for free. Thats why you have a warranty! Where is the promise in that? Does Hyundai just talk strictly out of nowhere just to sell a car and make a couple of bucks commission? I refuse to pay for issues that were caused by bad mechanics from Hyundais part.

I bought the 2011 Hyundai Elantra in November 2016 with the goal of keeping it till death do us part. I have always had that approach with cars. Well, the Crown Hyundai in St. Pete Florida failed to disclose of a clicking engine noise. On top of that, they did not fix the mandatory recalls until after I told them! Additionally, there is the whole issue of the steering coupler with ALL Hyundais. They do not disclose, inform you, notify you (dealer or corporate) in any way of the steering coupler issue, but your alignment, tires, other parts will suffer and you will pay THOUSANDS! My 40,000 warranty tires blew on the highway after 25,000 miles only! Plus, the whole tire size issue. The only size tires that fit into the Elantra only last 35,000-40,000 miles tops. So, if you drive average, you will replace tires every 2 years -- more expenses for you! This car is a DISASTER, and the customer service at the corporate level is horrible. CHECK THE LAWSUITS. STAY AWAY FROM THE COMPANY.

My husband is in the military. We contacted Hyundai about applying the SSRA (Soldiers & Sailors Relief Act). When they applied this they lost 5 of my payments. I spent weeks trying to get this corrected. I have been treated like a criminal, talked nasty to, and demanded I pay my past due balance. If you pulled their statements online, it showed every payment, the payment history though, disappeared. They required me to send them proof that I had made all these payments. I had to go to the bank, and stamped copies of the electronic transactions. Then, they almost didnt even accept the bank statements. Finally, after going through several people, they corrected the payments by the end of January. When they corrected my payments, we lost the SSRA. So, I called in again on 2/8/12, and spoke to a manager about the SSRA. They assured me, and promised me that this would be corrected by the weekend. Well, it is the weekend, and once again, my payments, since September, have disappeared yet once again. They are saying I owe over $2,000, and I am not even sure they got the SSRA applied correctly. David in California is the only person in the entire company they say that can apply the SSRA. Really? For a company this large? They see they are trying to reverse my payments once again. Heres a new problem, they are now showing 90 days late on our credit report, and mind you, my husband is an active military, and this could cost him his career. I have requested letters 3 times from Hyundai, that this is no fault of my own, and the matter has been corrected. It is always they dont do letters, but will forward to the correct department. I am at my wits end, and have never paid any payment late. I have worked for my credit very hard, and it is not fair that a company can just mess up your account, and you pay the price.

I have a 2010 Hyundai Entourage. I purchased this vehicle thinking it would be a reliable vehicle in July 2017. It had only 125,000 kms and was in great condition. So far I havent been exactly thrilled with reliability. But my impression changed today when I went into Hyundai dealership to order new a/c-heater control panel since my button for fan speed has broken. I was told there was one available but at a stupendous price of $900.00. I pretty gagged when they told me this. I was expecting $200.00-$300.00 which is till expensive but at least tolerable. After this experience, I will never buy another Hyundai vehicle because replacement parts are sold at a totally rip off price. $900.00 for a piece of electronic that simply controls heat and fan speeds. It doesnt even have automatic temperature control on this unit.

If I can save you the trouble from leasing from Hyundai, then please listen carefully. I have always leased my cars. Ford, Volvo, Saab, etc. Ive NEVER had an issue with a leasing company, process has been flawless. Hyundai Financial has been an absolute nightmare. At lease end, Hyundai send out a 3rd party to look over your car. There is no wear and tear allowed for a 3-year lease. The 3rd party company spends 1 1/2 hrs going over your car with a magnifying glass (true!) and then hands you a bill for $3,000. If there is a pen mark on your seats, then you have to replace the entire fabric on all the seats. They then tell you that this is just a guide for you to get things fixed and this will never go to Hyundai. Thats a lie. We took the car to have the ridiculous list addressed, spent hundreds of dollars getting tiny scratches out, the pen mark on the fabric (there were no dents, tires were brand new, under mileage, etc.), and faxed over the complete report to Hyundai. The car was in such perfect condition that when we turned it in, the dealership leasing manager called the sales manager and said they needed to buy this car. A month later, we get the $3,000 bill from Hyundai. They DO NOT send someone out to look over the car after the work is done. They go completely off the original work their 3rd party sends them. We submitted our receipts 3 times and they told us they didnt like the wording on our invoices and suggested we wrote it ourselves! I said feel free to call the company that we paid hundreds of dollars to who worked on our car 3 days. The detail shop called us, said Hyundai was extremely rude, and that was the end of that. Three months later, on Christmas Eve morning, we get a call from a collection agency that says we owe $3,000. We now have to hire an attorney. STAY FAR AWAY FROM HYUNDAI!

This car is very dangerous on the road. When resuming speed after a stop sign or making any turns, the car stalls and then when the gas pedal is pressed it takes off like a jackrabbit. I was told that a 1.6 litre on a crossover doesnt have enough horsepower.

We have two Hyundais, loved one and got another (Santa Fe). Well built, good gas mileage, comfortable, nice looking and good resale value, good warranty. If I could afford the Genesis it would be my next car.

I bought Hyundai Sonata 2011 less than 3year. Now upon reach 90,000 miles it started giving me problem. Each month different problem until 100,000 miles then the main engine pack off. Please stay away from HYUNDAI products. I and my beloved ones will never go it Hyundai product anymore.

I recently upgraded my car to 2012 (July 2012 model) the car had 35,000 miles, on clock now 40,000. After the first major service at approx 39,000 miles I found some difficulty in changing from 3rd gear up and sometimes changing down. Went to local dealer who had car for a day, stated car needed further checking. Felt gear box problems, but needed to strip down first and get permission from Hyundai to same under warranty.However the following day I was informed there were signs of wear on clutch and flywheel also need changing due to heat damage, also that repairs not covered by warranty. When I questioned further I was told same was caused by driver and repairs would cost 900 euro plus vat. I refused and told them to put car back together. I was charged 273 euro for same. In my opinion the guarantee is a joke. I have been driving for over 38 years and never caused damage to a clutch. My husband contacted the Irish head office and found them very unhelpful and bordering on rude. My advice to anybody thinking of changing to Hyundai is think again. Stay clear and save yourself a lot of trouble. Buyer beware.

Bought a 2014 Hyundai Accent hatchback. During the purchase I was upsold extended warranty (BIG mistake $2600). All was fine until snow fell. Bottom of the car, which is covered with what appears to be black cardboard, began peeling off. Apparently driving in the snow is considered reckless driving and not covered by warranty. If you live anywhere there is snow, do not purchase vehicles from countries that do not have such weather. And definitely do not purchase extended warranties!

Driving a new 2019 Tuscon Elite AWD. Car is good but had a alignment/steering issue from day one. Issue was addressed after four attempts and four months, although at a Ford Dealership. No issue with vehicle or even local dealerships. Issue for me is with the parent support team in CA. After months of steering issue finally opened a case with Hyundai Corporate. Cutting to chase, the folks in corporate are rude, did zero to help or expedite addressing issue and essentially deflected any liability what-so-ever. They opened a case I thought to help me, then never followed up, returned calls, answered emails - absolutely nothing! So again decent SUV, great value, but absolutely the 100% worst national customer support line Ive ever had the dissatisfaction of working with. If you a like a good value, then Hyundai is a safe bet. If if you also like a fair and open OEM who is concerned with customer feedback with new car issues, then run as fast as you can from Hyundai based on this writers firsthand experience.

We purchased a new Hyundai in December of 2013 from Hall Hyundai of Elizabeth City. We had oil changes done in excess of requirements and used the best oil always. As time went along we noticed our car kept getting louder and louder as we drove. I took it to Hall Hyundai of Elizabeth City to have it looked at. The service dept. girl (Aamanda **) had me come out and look at something dealing with the tires. She showed me that the tires were wearing out in a choppy manner on the inside of the rear tires and that was what was making the loud sound as we drove; and that we simply needed to get a complete realignment and new tires. But then, thankfully, she showed me that the front tires were doing the same thing. The reason I say thankfully is that as soon as she showed me that, I immediately knew that this was not an issue that I should have to care for. It was a defect in the Hyundai Elantra suspension design and that they were trying to pass the blame and cost and problem ownership on to the consumer, and absolving themselves of any responsibility of causation through their own product design. After we went back inside the service dept., she tried to blame it on that I might not have had the tires rotated up to requirements. But she wasnt thinking properly again. These tires only rotate front to back and back to front, not side to side; therefore negating the thought of non-rotation problem causation. For it was happening in the front and back tires, which it would still have happened even if we rotated the tires everyday. Then, I said to her that this was a deeper problem and that tires were junk and that it wasnt the need for me to have a realignment. After that she went in the back and I never saw her again. So I left my name and number (of which she already had) with an elderly lady at the back service stand and asked her to have Aamanda call me when she figures out whatever she is figuring out, and she never called me. Subsequently, when I got home, I researched on the internet this issue and I found very many reports of the same problem dating back many years. Some of them mentioned in their report that they did have their proofs of tire rotations as needed and that Hyundai still blamed it on the car owner. My question, if it was an issue of the car owner not doing things properly as Hyundai dealers and Hyundai itself contends, how is it possible that it is exactly the same issue happening to thousands of Hyundai owners over a span of years? Simply put; its NOT anything that the consumer is doing wrong, and IT IS an issue that HYUNDAI has ownership of (it IS an issue concerning a defect in the suspension of the automobile ~ FACTLY), and they need to be made and forced to rectify the problem with all owners that are dealing and have dealt with the issue.

I purchased my new Sonata Hybrid in April 2015. I want to complain about the front shroud or fairing. The clearance of the fairing to regular parking block is 0 inches. These are standard parking blocks, that a car has to pull up to in any parking space. My front fairing has now been severely damaged and is hanging off the car because the clearance does not match the standard height for a parking block. I want to know why I have this expensive repair because of poor design of the front end. If I repair the damage, the next block will, of course, rip the new one off too!!! Parking away from the block creates a safety hazard to me and other cars and drivers in a parking lot because of improper parking space allocations.Safe parking is part of safe operation of my vehicle, and I can be fined because of improper parking in a designated space. The tires are the original factory ones, so the profile should be Hyundais responsibility of design. I want to know what you (Hyundai) suggests to do to fix this design problem for now and the future of my expensive hybrid car???

I bought my Accent on 2006: very economy in fuel, keep a regular maintenance and zero problems until now, look same than on 2006. The guarantees was for 10 year. Now they offer change car or new guarantee for 5 years.

I bought a brand-new Hyundai Tucson 2014 with 83 miles. After 4 months and a torrential rain all my books in the left-rear passenger side floorboard, were soaked. I went to the Decatur Alabama dealership and they cleaned the water out. Long story short the Hyundai dealership has (1) replaced seals around the door, (2) sealed the roof railings, (3) resealed the roof railings. (4) the Hyundai Motor Corporation called in LEAK PRO guaranteed 1 yr not to leak. 11 months later after torrential rains, the back floorboard left passenger side was full of water. I have sent a certified Alabama Lemon Law letter and called BBB Auto Line asking for replacement. I know one person with the same issue with the same results. Anyone else out there? May go to arbitration. I am waiting on Hyundai to call me.

We have had this 2005 Hyundai Tiburon car for 5 years now. It has been running great until now. It hit 101,000 miles and the gears or transmission is slipping. We shouldnt be having transmission problems with those miles on it. We went to get the transmission serviced and they said it was going to be 7 1/2 hrs of service to do that and it would be just as much to replace the transmission. It should not have this problem so soon.

Hi all. I purchased my new Sonata in 2012. I have had 4 radios installed and 1 antenna. I have had the car in the dealer more times than I should have for a new car. I need a new radio again at 89000 kms. The first 4 were covered as the antenna was. Now they say I am not covered anymore as mileage is over the warranty. My dealer had told me it would be covered for the time I own the car as it is an ongoing problem. Well thats not the case according to Hyundai Canada. The radio I am told is $4000.00. I have had 9 lights replaced as they keep blowing after time. Hyundai says this is normal???I now have a recall about the engine but the dealer said they (Hyundai) dont have the parts available yet to fix the car. The car stalls out at any given time even on the highway. This has been very dangerous and I have had close calls trying to get to the side of the road. I just spent one hour and four min. on hold with customer service and still waiting to speak to someone. I will Never purchase another Hyundai ever. If anybody has the same issues I would like to read about them. Thanks.

In February, I purchased a 2011 Hyundai Elantra Ltd. I was looking for an efficient, low MPG car and was pleased to hear that Hyundai offered a car with up to 40 MPGs highway. I dont feel that I do get the best mileage for combined city/highway, but this is not my issue. Last month on September 8, 2011, I hit a pothole. I called AAA and was informed by them that I had to be towed because there was no spare. I was shocked. I had to be towed, waited for the Mobile station to order a tire and was 1 hour late for work. I have found that the Continental, low-profile tires do not stand up to wear and tear, as my 2001 Honda Civic did. I had to change the tire because of a bubble and then had to change the tire because of the pothole. I am upset, not only because of the poor performance of the tires, but the main issue is that Hyundai misrepresents the product by not informing people that they are purchasing a car that does not come with a spare or a donut. They also do not cover towing with their road-side service. If I had not had AAA, I would have had to pay. I ended up with different tire, than the Continentals because they were not available, so I have an odd tire, all because I could not wait to have the car repaired. I called Advantage Hyundai in Bethpage, Long Island and was informed that the Hyundai Elantra no longer comes with a spare and only has a pump with some sort of sealant. They also told me that the spare would cost $380 if I wanted to order it and it was on back-order (could it be that others want a spare as well?).I understand this is a new trend in auto manufacturing (Chevy is doing the same), but my contention is that this should be made aware to the prospective purchaser of the car and told that a spare was an option and that the weight of the tire would bring down the MPGs for the vehicle. I find that this is fraudulent advertising, since the reason they can get up to 40 mpg for the Elantra is because they eliminated the weight of the spare tire.Now, I was lucky. I could have been somewhere up in the mountains, where I had no cell service and needed to change my own tire. What would I have done then? This could be dangerous. I have read articles claiming changing a tire on the road is dangerous, but if you are in the middle of nowhere, then what? I dont think that I should have to pay for a spare. I have contacted the customer service online from Hyundai and have been told that I need to go to my Hyundai dealer to buy a new tire and then they will determine if I should get a credit for it. I find this unacceptable.I have only had this car since February and have a lease for more than two years. I have not saved money on the gas and have spent a lot on tires. I dont want to be towed again. It is upsetting and there is no way I can break my lease. What are my options? I am sure that others have this problem, as well. I have asked people that I have seen in the street if they were informed about the missing spare and they have told me that they did not know that they didnt have one. I really need to resolve this. This is the first year that auto manufacturers are doing this no-spare thing and I think that I had a right to be told. I may not have taken the car and gotten stuck with this lease.

On June 2020, I purchased a Palisade 2020 at Lougheed Hyundai. The car was purchased new. I quickly discovered that this car is in fact was damaged during the manufacturing process. Or, this may have been the result of damage incurred by workers at Lougheed Hyundai, which was then covered up. After a few days of having the car, I went to an automatic car cleaning service. After completing the wash, I noticed discoloration on the car body near the wheels (near the back passenger door) because its paint peels off.What bothered me with my experience at Lougheed Hyundai is the terrible customer experience and the general manager doesnt care of the customer. He offered me to repaint that part which is included in the warranty or he can replace that part of my car with a another new car!! So it might have been happened for my car before I purchased it. As a new Hyundai customer this is a very disappointed experience which I never had with different manufacture.

Such a shame. We are a growing company with 2 Hyundai iMax vans. And we’ll need more soon. One of them had an engine seizure at just after 5 years, and only 120,000 on the clock. Hyundai Australia refuse to even help. What a shame. I suppose we’d better move to a company more likely to help. Mark, Blue Dive Port Douglas.

When I purchased my Kia (At Hyundai), it was used so the dealership offered me an extended warranty that they sold, so I bought because you know, it’s a used car. Well last week my engine locked up on me randomly on the highway so my initial thought was “Call Hyundai because they sold my warranty to me.” So I did, and they came and towed my vehicle. Well until my extended warranty covered my repairs, I could not get a loaner so I was stuck with nothing. The next day I called and they informed me that I needed to provide proof of all my oils changes but I’ve only ever gone somewhere once to get it done. Others were done outside of a shop because I mean a lot of people do that (wasn’t done by me). They needed AT LEAST two from an actual mechanics shop (per my warranty although the warranty just states I need proof of oil change even though just giving them a receipt wasn’t enough). Well I didn’t have what they needed. So they asked if they could be approved for 2 HOURS of labor so they could get to the issue of my locked engine, through email, which was fine at the time because I was like whatever I just need my car fixed and I thought they were trying to help me out. Well two days go by, I had left the GM TWO voicemails, and no returned call so I drove up there myself to talk to him. THAT WAS A JOKE. He basically said my warranty wouldn’t cover it because it looks like it was a neglect on my end but he wanted me to keep it there “just in case”. A couple days later I find out about a settlement going on between Kia & Hyundai where they are having to replace certain models engines (A LOT that is) because of the recall on them. Hyundai swore they spoke with someone at Kia and asked if there was any recall or extended warranty on my motor, and the guy at Kia said no. COME TO FIND OUT that is NOT what the guy at Kia said and what’s crazy is Hyundai KNOWS about the protocols for this recall on my motor because they have the same issues with theirs!! They then blamed me for it not being fixed and having to owe because I “interrupted” the inspection being done by Apex, but the ONLY reason I did was because I needed a loaner ASAP and Kia promised I’d have one as soon as I got my car over there because they knew the issue fell under the settlement agreement that Hyundai knew about too but stated they were told I didnt have an extended warranty with the settlement which is why they went through Apex. But, Apex would have seen the engine was locked and known about the settlement which would have resulted in them denying the repairs. AND HYUNDAI knows that they would’ve have had to send it to Kia anyways due to my engine being locked, but they decided to take it into their own hands so they could make SOMETHING off of me. I not once signed ANY paperwork because they were communicating with me through EMAIL (how professional I know). And then the service department got MAD at me because I called and tried to get ahold of their GM (that was a joke, HE is a joke). He never returned my calls, so I went up there myself and spoke with him (that was also a joke. I don’t even see how he’s a GM).Needless to say, they will not give my car to Kia until I pay them $600 when I only approved them for 2 hours of work. And when I mentioned this, the service manager said it was because they had to reassemble my car before they could tow it, which is fine but I NEVER got a call about this or ANYTHING. When I mentioned THAT, he then replied with “Well I can disassemble it and you can come pick it up that way then”. When I say I will NEVERRRR give this sorry dealership my money EVERRRR again, I mean this with everything in me!!! They take advantage of the fact that I’m a woman and I don’t really know what’s going on.They tried to say “Well even if you pay the $600, you’ll get reimbursed by Kia for it” and after speaking with Kia’s director he informed me that that is NOT true and that it would be EXTREMELY tough to get them to reimburse me. This Hyundai dealership has taken my niceness for granted, and I hope that NO ONE ever gives them their money!!! I know $600 doesn’t seem like much, but I pay for EVERYTHING that goes on in my life, by myself (w/ Carrington’s help too) and I refuse to give my money to these hateful, disrespectful, worst communicators, ANY OF MY MONEY. This place just wanted to make SOMETHING off of me because they knew they’d get basically nothing. What’s sad, is if my car could just get to Kia I would have a brand new motor due to the settlement and be in a loaner car. Right now because of Hyundai, I have gone two weeks having to depend on my mom. And I will be contacting the BBB.May I add that the service department made it very clear that I pissed them off by going to the GM. I am a college student and have two kids who I have to get to school every morning as well as myself to work!! And I’ve been without any kind of vehicle for two weeks. They have ZERO signed papers by me, and I just can’t believe this at all. The service manager said word for word “Well if you’d like I can disassemble it and then you can come pick it up” all because I said they never called and asked for my permission before doing something that would cost me this much.

There has been problems with the suspension on this 2007 Santa Fe since 2010 with very low mileage. It took 5 to 6 visits before the dealer would even admit a problem. Problems with tie rods, lower arm assembly, stabilizer links, lateral arms bilaterally with no resolution of clunking metal to metal sound from front of vehicle. Now that the car is out of warranty supposedly, the dealer conveniently finds the lower arm on the right needs replaced. Hyundai needs to admit to widespread suspension problems without dragging on until out of warranty. I still have 100,000 mile warranty with only 80,600 miles but supposedly, this is not a covered service even though it all started at 48,000 miles.

This is the worst experience. Im having a complaint regarding the purchasing of a car. My sales consultant is not providing me feedback nor is he picking my calls. All my payments are clear and Im not getting the delivery of the car. There is also an issue regarding the vehicle number registration. I want someone to resolve my problem a.s.a.p.

From the car buying process, getting the car serviced, returning and paying off the car, this experience was a nightmare. I was constantly told one thing, only to be misled and overcharged. I wouldnt recommend buying a car from Hyundai to anyone. Save yourself the money and headaches and go elsewhere.

24 hours after purchasing a 2006 Hyundia Tiburon from AR Motorsports, the vehicle would not shift. I brought it to my local mechanic, since I live 140 miles from the car lot. It was believed to be in need of a new clutch, which we authorized to be done. After further investigation, the mechanic realized that it was in fact a transmission failure with the clutch in satisfactory condition. It took the mechanic 6.5 hours and three additional helpers with crow bars to get the transmission apart from the engine. It was stated that the throwout bearing had welded itself to the output shaft, which in turn caused it to come apart, not allowing the pressure plate to move. Therefore, the vehicle would not properly shift into gear. Once Mr. ** was notified of the issue, he stated that it would be covered under warranty. On the 8th day, the vehicle was in the repair facility. The work was finally completed, and the total was $835.11. Mr. ** called back and stated that since it was a standard clutch replacement (maintenance) issue, the owner had decided not to cover the repairs. This vehicle was purchased with a 6-month/6,000-mile powertrain warranty.

Bought a new 2021 Palisade to replace a 2020 Kia Soul that was a lemon, 3 transmissions after 12,000 miles. Palisade lasted 2 days, 180 miles before fuel system failed. Dealership cant get any parts from Hyundai. Hyundai is supposed to be buying the car back from us. The problem is, it is next to impossible to get any communication from Hyundai. I sent all the required documents on 2/18/2021. Was supposed to send offer immediately. Now March 1st and have heard absolutely nothing. I call and email everyday, just to see if they even received the paperwork I sent over. No one has any answers and the person handling my case never responds. Dealing with Kia was a much easier process with great communication. Yes their transmission was trash but customer service was exceptional.

I really enjoyed our Hyundai Sonata 2006.... We had the usual problems/recall issue with the airbags in 2013... At about 45,000 to 50,000 miles... many electrical problems. Apparently at some point without being disclosed to us when we bought it, our vehicle was a rental. At some point liquid was spilled into the console which caused electrical damage to the car under the front dashboard (car would not start - no crank - damage to body control module), so the dealership said. We didnt spill anything and this didnt happen till 5 months after we bought it. Either corrosion takes that long or there was something else going on. Never saw this supposed damage. Cost: $500.Shortly after that repair (16 days)... the drivers door would only unlock, internal BCM problems again. Go figure... no charge to repair. At 50,000 miles (Sept 2008) the Check Engine light would come on, cruise control inop., ESC and ABS light on. Cause: code c1513 brake switch failure (just read today that at some point that was a recall - had no idea - 1-9-14 so decided to share my story with others). They replaced the switch. N/C, but for some reason I noticed they did charge for 2 brake lights and labor $65. Most likely they were fine and it was the switch.Other issues.... sure seemed like the rotors/calibers rusted really fast and we changed all 4 brakes/rotors/pads etc. every year!!! Had none of these issues with our older Ford Taurus. No engine issues with the Sonata... just electrical and constant brake replacing.

My only advice is that you check the Hyundai out carefully: repeat to the salesman every word he tells you about the price. If he says the car is fine, dont take his word for it. We love the car but we were lied to about the price. The car was for my wife, we test drive like 8 different makes and models that day. I paid cash or cashiers check for the car. If my wife didnt like as much as she did, I would of never bought it, because of the lies.

Key fob poor design plastic part keeps popping off and lost one already. Horrible design. How can any manufacturer make a fob that releases so easy.

I bought a 2011 Hyundai Elantra in Feb. 2011. The only reason I bought this car was for the gas mileage advertisement, 29 city/40 hwy. I was getting 22 city and 40 hwy. This was acceptable, even though the city was 7 miles lower. After my 3000 mile oil change, I am now getting 16 miles city. I have taken my car to the dealer. They said they could not gauge city driving. I asked them what is the problem. They tested the car on the highway going 30 miles. They said they averaged 34 miles. I am totally dissatisfied with the low mileage. Most of my driving is city/partial highway and I am hard time living with this situation. In 2010, I had a Nissan Altima, loaded and got 18 city miles and in the mid 30s highway. Presently, I am averaging 177 miles to 10.5 gallons of gas. Is there anything I can do about this?

I bought an Elantra GT with 24,500 miles on it on April 1st. Right away we realized the car had several issues, one of which being the fuel economy. We averaged 17-18 mpg in town and never more than 26-27 on the hwy. Then we noticed a hissing noise when shifting, and a ping/chatter to the engine while accelerating. Then we noticed a metallic ringing when the A/C is on. The CD player was also non-functional. There were some other smaller issues as well, but Hyundai has been working to resolve them. The CD player was fixed, as with some other small things. The engine and transmission noises, poor fuel economy, and metallic ringing, were not able to be diagnosed after several attempts. Now Hyundai is working with me to do a manufacturer Buyback/lemon claim. They are extremely polite, prompt with responses, understanding of my situation and more than willing to help me. Within hours of contacting them via email, I had an open case with its own case number and everything. Currently they are confirming that nothing can be done to fix the car, then we will move forward with the buyback. They have stayed in constant contact, and always in a timely manner. Very pleased with Hyundai overall. If you have a legitimate case, Hyundai will provide legitimate help.

Glendora Hyundai gives the best service and value for your money. Ive purchased my last 3 cars there and have recommended this dealership to family and friends. I will never buy a car from anywhere else and will always buy Hyundai vehicles.

I have a 2016 Hyundai Tucson & I love it but I have a big complaints. All Hyundai vehicles oil changes intervals in eastern Canada are every 6000km. They classified this part of world as driving conditions severe which I disagree. I own over the years three different Hyundais & oil change intervals is same. We use to have about same intervals in 1960 & todays synthetic oils it should be much longer. Hyundai still use conventional oil. I use synthetic on my vehicles, but they tell me you have change oil same intervals regardless what oil you use to be under warranty. I also own 2016 Toyota Tacoma and oil changes on it is every 16000km. They use synthetic oil.

Since I entered my review, I filed a complaint with the National Highway Traffic Safety Administration (NHTSA) and with corporate Hyundai. As I had mentioned, I had already discussed this at my dealership Bronco Motors. The NHTSA called me and took more information from me, but otherwise, I didnt see any action. Natasha from Hyundai corporate and I played phone tag, but she never actually spoke to me. In spite of my leaving many messages, I got a letter from her essentially saying that because I hadnt contacted them, they werent going to do much. However, the service manager (Brandon) at Bronco Motors took a very active interest in my situation and followed up. This last week, he notified me that a new software patch had been released. He helped me set up an appointment for the update, and today I took it in and had the patch applied. Now, I need to see how this turns out over different driving scenarios, but my drive back and forth to work following the patch was spectacularly better. For the first time since I got the Tucson, the transmission functions like I would expect! Just yesterday, when it was very hot, the transmission acted up horribly. Today, even though it was still hot, the transmission performed perfectly. Like I said, Ill be a little skeptical until I see how it performs in a variety of situations, but for the first time, it didnt leave me feeling like it might let me down in the middle of an intersection! If your dealer hasnt reached out to you, give them a call and see if this newly released patch is for you.

This service is such a scam! They give it to you for free and then before the year is up and you can call to cancel, they automatically renew on your credit card. Then for a month now (calls started 12/14 and hopefully ended today), I have been trying to get through to them to cancel and reverse the charge!!! I have emailed them 4 times and tried calling only to be on hold for over an hour!!! They offer you the option of giving your number for a call back but then never return your call. I finally got so disgusted I called the main customer service. The poor woman had to bear the brunt of my frustration and said she would make a note of my call in my file and that my money would be refunded. Today was my 5th call and now I am waiting to see if I get a confirmation of my cancellation like I was promised. I love my Hyundai and have owned them since 1997 but this treatment is enough to make me bad mouth them forever!!!

My wife and I purchased a new 2010 Hyundai Sonata. We purchased this car because my wife commuted to work about 80 miles one way and liked the fact that it had the 100,000 mile warranty on the engine. The car has been great mechanically but now the exterior door handles are breaking off. I have since found out from 2 different dealerships that this is a known problem and was directed to file complaints with Hyundai and my Attorney General’s Office. Hyundai did contact me to address the complaint but refuse to offer any kind of assistance to repair the handles. I would not recommend this car to anyone looking to purchase one. This is not an isolated case. It is a known problem.

Both of the passenger windows in my 2007 Sonata will not stay up. These windows have probably only been rolled up & down 10 times since the car was purchased, because I dont normally have back seat passengers. I cant afford to have them fixed. I am retired.The left one went out first about a year ago, and then the right one about six months later. I have tried everything from wedging something into the opening to keep the windows up, to taping them. Nothing works. This is a dangerous problem when you are driving down the highway & suddenly your back windows fall down, it could cause a wreck when you hear it suddenly & look back.In my opinion, Hyundai is a good car as far as the motor goes, but they really cheaped out on the interior. Another problem I have had for about 3 years, is the visors on the driver and passenger side wont stay up. I tried velcro, but it didnt work, so now I have tied them up to the handles above the windows to keep them up.Needless to say, this looks ridiculous. The visors would block my view. I have never had a car that had these problems. Because of the cheap interiors, I will never buy another Hyundai. I do believe these problems should cause a recall, especially on the windows.

Bought a 2013 Tucson, 31000 miles 10/30/17. Purchased bumper to bumper warranty. Engine threw a rod 06/__/18. Warranty is voided due to failure to prove oil changes. After doing research I found out the engine has been recalled but only certain Hyundai and Kia models. Although engine Theta ii is same and has many complaints, the Tucson hasnt been recalled, but needs to be.

Hyundai is NOT committed to the safety of its owners. Despite a nationwide recall on my vehicle model (07 Sonata) due to malfunctioning air bag systems, the local dealership instead tried to blame my cars erratic air bag on/off indicator on an electronics short/seat belt issue and extort $360 from me to repair it. Calling the Hyundai Customer Care Center resulted in plenty of canned answers and false sympathy but no resolution. Very disappointed by the total lack of concern and support for this vital component; its not like Im trying to get a free upgrade or anything... just working airbags!! I guess thats too much to ask for Hyundai.

My original fuel pump went out at 80,000+ miles (2011), so I replaced it with a Hyundai part. Three months later at 86,000 miles, this Hyundai fuel pump went out. Now, 20 months later, the same issue, fuel pump #3. No warranty and $417 part out again. Hyundai dealers know this is an issue. It is well published I found out on the internet after my first encounter. Hyundai needs to take care of this issue if they wish to continue to sell vehicles in the US. Hyundai is using refurbished parts and refuse to admit there is an issue. I was told today they do not warrant their parts for more than 12 months. Now, I can no longer utilize the dealership of my vehicle because of faulty parts. Tempe Hyundai service manager would not help in any way. My next recourse is to contact the Hyundais General Manager. I feel everyone should know and stop buying their products if they cant build dependable parts and vehicles.

We purchased a 2020 Hyundai Kona and drove it for approximately 12,000 miles. At that point, the transmission started lurching and the check engine light came on. We immediately took the car in to the dealer. After a week and a half calling almost every day to find out what was wrong, we were informed that the transmission had completely failed. Still under warranty, we had to wait another two weeks or so for Hyundai to approve the repair of a car with 12,000 miles. Obviously waiting for better than three weeks just to diagnosis the repair and get the green light for repair is absurd, but it gets so much worse. As you would expect, we called the dealer every couple of days to check in. 100% of our calls went to voicemail and the dealer returned our call about 1 out of every 4 times. We were finally told that Hyundai doesnt have the parts for repair and that they dont have any timeline for getting the parts. At that point, we tried to work with Hyundai to get the car repurchased under our state lemon law. Our particular law states that cars under warranty are eligible for lemon status if they have been in the sop for greater than 30 days (cumulative) while under warranty. When we started working with Hyundai, we were already at nearly 60 days without the car. Hyundai took our information 3 separate times because they are apparently as bad at record keeping as they are at manufacturing and customer service, and then denied our request without providing a reason for the denial. We have now gone to the BBB to try and resolve the issue under their manufacturers program. The BBB says that they generally resolve issues in 30 days, but we are weeks into the process and Hyundai hasnt even responded to the BBB complaint. As of this writing, our car has been at the dealer for 72 days and we still have no idea when we may get it back or whether Hyundai plans to force us to sue them. Meanwhile, we are trying to figure out what to do to get out of this terrible purchase decision. I dont know what more I can say to warn you, but for the love of everything that is holly, do not buy a Hyundai. Maybe you will get lucky and your new Hyundai wont have a breakdown, but you really need to ask yourself if you can risk months without a car, should you have an issue. There are better options out there and you should take them. Hyundai is not worth the risk, I promise you!

The battery in my leased 2015 Hyundai Sonata wont hold its charge. Purchased in October of 2015 about 8000 miles and about six months into the lease the vehicle failed to start repeatedly. This went on through September of 2016 with the vehicle having to be towed to the Dealerships shop approximately every few weeks to every two months... I grew increasingly frustrated and angry about the Dealerships inability to identify the problem. Eventually I filed a lemon lawsuit against Hyundai Motors and a small settlement was paid in December of 2016. The vehicle had just come out of the shop 9/26/16 (11 days) before! I breathed a sigh of relief when for over six weeks the vehicle continued to start (it appeared that the problem had actually been resolved). THEN on the morning of 1/17 of this year when I got in the car to drive to work it failed to start... it was in the shop through 1/30... again on 3/18 and has been in the shop since then while the Dealership continues to labor over the origin of the malfunction (which even Hyundai engineers have not been able to figure out). I am grateful that the Dealership has worked diligently to make sure that at least I am given a renter or loaner vehicle. I am no longer going back and forth having the car towed to the Dealership shop. I insisted that I be allowed keep the loaner until Hyundai Motors buys the car back from me. Fortunately, the Service Manager has been very sympathetic to my circumstance and hardship and has agreed to allow me to drive their loaner (a 2017 Sonata). Unfortunately, I have not had the same experience with the Manufacturer Hyundai. Eight days after my initial contact with them (3/20) I am told that I must communicate with their legal division through an attorney... I am just livid!!! The Consumer Affairs Division of Hyundai Motors fails to provide accurate and timely important information, fails to return call as promised, and is extremely negligent in the instance of documenting the details of the Ticket the department creates. NOW... I am forced to communicate with an attorney for a second time. In the meantime the monthly payments for the lease of this vehicle are still due...BUT I AM NOT DRIVING IT BECAUSE IT IS IN THE REPAIR SHOP!!! I will update this file as my situation continues to unfold.

My 2006 Hyundai Elantra gave out suddenly with no warning light/sign on my way from Atlanta, GA to Nashville, TN. The radiator had bursted, blowing out all the stored coolant, and caused some engine damage. The car have been lightly driven with only 34K mileage and engine was clearly under Hyundais 10-yr warranty. We had it towed 100 mileages to the nearest dealership. However, Hyundai corporate has flat out denied our engine warranty claim because the radiator was out of warranty and that we had done our maintenance at a local NTB instead of their dealership. In other words, their 10-yr warranty is just a big fat lie because their claimed defect component contains nothing but the engine itself, which almost never gives out at its own. It is unbelievable an engine could give out at such early mileage. They also broke a federal rule and denied my claim just because I had my service done at another service shop. The entire process was full of bad customer service. My family and I were constantly hang up on that we have to rotate the calling. Representatives were rude and apathetic toward our situation. This is honestly the worst company we had to deal with out of my life!

Faulty Caliper Pins on 2012 Accent: Long story short, I had Merchants Tire in Warrenton look at my brakes because of awful noise. They showed me the gouge in the rotor from where the brake pad wore because of a faulty caliper pin. They stated there should be no reason for this caliper pin to be broken and the pad to wear unevenly. They called Browns Manassas Hyundai and conferred with one of their mechanics. He also seemed to think it was a factory defect and under warranty. They suggested bringing it in and confirming the issue. I made an appointment for 3:30 the next day. At noon, they called and said the service station was closed and they set up an appointment at Fairfax Hyundai. I drove my car 45 miles out to Fairfax where I was treated like a stupid girl and spoken to as if I were an ignorant child. They said it would take at least 2 hours before they could look at it. I left with my ride and half way home, I received a call from the service department. They stated that the brake pads were worn evenly but needed changed, the rotors needed turned and there was absolutely nothing wrong with the calipers. It would cost around $400-$450 to fix. This completely contradicted Merchants (who have known me for the past 8 years). I am fed up with the runaround so I contacted a supervisor, Gustavo, at Hyundai Customer Service. He assured me that it sounded suspicious and he would call Fairfax.On my way back to picking up my car, which I instructed them NOT TO TOUCH, Fairfax Hyundai calls me to say, “It does seem to be a caliper issue but its just dirty and we can clean it. But you do need pads and rotors. We can fix it but it will cost you. I spent the last half hour trying to DIG the brake pad out of the rotor with a screw driver!” WHAT? A SCREW DRIVER DIGGING A BRAKE PAD OUT OF MY ROTOR? I was just told the rotors were fine, no scratches and worn evenly and now they are digging something out of them. I am beyond irate and disgusted. Going on 2 weeks now and car is still not fixed. On top of that, they are having to reimburse consumers because of the misquoted mpg.

I called road assistance on my 2016 Azera. After 1 years and half the car wont start. I have been waiting for the towing car almost 3 hours. Not a fast service at all. Very disappointing. I called back and they said the first driver had an accident on the freeway and that they are sending another one.

In August 2015, I purchased a 2015 Hyundai Tucson in 2015. I have had all routine maintenance done and the car has 86,000 miles on it. No mechanic has ever told me of any engine issues or potential engine issues. Two weeks ago, I was driving home at 10:00 PM. Without warning, my engine seized and my car stalled in the middle of a very busy, dangerous intersection. Thanks to the assistance of my father and a good Samaritan, I was able to get my car out of the road and I was able to get safely home. However, this had the potential to be extremely dangerous for myself and other drivers on the road.I took my car to a local Hyundai dealership and I was told by a certified Hyundai mechanic that I would need a new engine. I immediately contacted the Hyundai Customer Care Center and I was told that because I am not the original owner, they will not honor the 10-year/100,000 mile warranty. I was told they might honor the limited warranty, but I would need to come up with records of every oil change I have had on the car. Other than that, they have been of no assistance to me. I am beyond frustrated and furious at this point. This is not an issue of user error, this is clearly a defect on the part of the manufacturer and they should be the ones resolve the problem. I consider myself an informed consumer, and I would not have purchased this car if I had known this was a possibility.