Hyundai is comfortable, has reasonable gas mileage, some luxury with leather seats and sun roof, rear window defroster and wiper, good stereo system, top carrier rack and cup holders in doors. It is also compact enough for one person, yet roomy enough for four people. It gets me anywhere and it has good consumer ratings. However, I wish there were more seat adjustments, air temperature control, heated seat temperature control, side mirror defrosters, different style of rear wiper so it doesnt get taken off in automatic car wash and heating system that doesnt blow warm air when fan is off. It also had some electronic issues early on that were covered under warranty. Rear wiper torn off in car wash twice. Must wash by hand.

I bought a brand new Tucson 2016. After I drove it for less than 800 miles the Check Engine light came on. I took it to the dealer and was told a pin fell inside the engine and broke it. Dealer offered to replace the engine. Because it was a new car I refused. So, after a lengthy fight Hyundai finally agreed to give me another new Tucson. Phew... wait, I am not done yet. 2 weeks later I took delivery of the new Tucson and guess what? 1200 miles later, the car just stalled and would not start as I was driving in the middle of the highway. Now that was scary, in the middle of the highway at night! Luckily there was a state trooper nearby who was able to redirect traffic around my car while I waited for a tow truck. I had the car towed back to the dealer.After looking into it for about 2 weeks, they finally called me to tell me there was another problem with the engine and it could not be repaired. Again, Hyundai has offered to send a replacement engine. This time I refused and am currently fighting them for my money back. Consumer beware of the 2016 Tucson, they are junky.

I have a 2014 Hyundai Tucson with 1700 miles. I only drive to my clubhouse and grocery store. I have had Roadside Assistance out 4 times to jump start my battery. Finally my husband took it in and they replaced the battery (2 months ago) and this morning, Friday the 13th of course, I had to have them come out and jump start the new battery AGAIN. Also, there is a awful ticking sound under the hood. All the Roadside Assistance people say it is weird and other people just walking by say it sounds like my engine is going to blow up. HUB says it the new 2014 clean gas flow pump??? Anyone heard of this? Very unhappy with this car. I had a Bravada for 7 years and never had one single problem. I hate this car!!! Unhappy Senior Citizen.

I was driving down the road in North Carolina when I heard a loud bang. The moon roof of my 2011 Sonata shattered. Glass completely went out in one piece. The dealer tried to say that the roof was hit by an object. Im waiting for Hyundai to do the right thing. The car is still under warranty. I hope that I dont have to ride around a long time with sun roof broken and raining in my car. I have no garage.

After my tire going flat on the 405 freeway I called Hyundai roadside assistance and they told me it would be an hour so I waited. While waiting received text with tow companys telephone number that would be servicing my car that after an hour had not arrived only to tell me that they had cancelled the call with Hyundai because they did not service that area. Calling back Hyundai roadside assistance they told me it would be another 90 minutes. What? Why do I have to wait longer because of their mistake? Should not punish me for their mistake. Should service in order of calls received!!! Never again will I use this service. Part of the reason I purchased my Hyundai was the roadside, big mistake. Should have stayed with AAA.

I have a 2011 Gen Coupe 3.8, purchased in Oct 2010. My steering wheel started peeling about 3 months ago (around 7,000 miles) and I brought this issue up to my dealership a little over a month ago. They said, Hey, thats not right, and wont get any better. So the way Hyundai does things, is to take a picture, and send it to the regional manager. About a week later, I got a call from the dealership saying the Hyundai representative denied replacement. I was a little upset, but the peeling wasnt too horrid yet.About a month down the road, the peeling has gotten really bad, and its about 2 inches long, and wraps halfway around the wheel. You barely touch the spot, and this black plastic just falls right off. I brought my car in again, for a new picture/replacement request. The representative again denied it. And the dealership said, Hes denying it because they have no fix right now, Hyundai knows its an issue and will just happen again if they replace it. So Im stuck with a crappy peeling, ugly steering wheel now. I even called Hyundai corporate and they said the regional manager has the final say.Way to go Hyundai, some 10 years/100k warranty you have there!

I really enjoyed our Hyundai Sonata 2006.... We had the usual problems/recall issue with the airbags in 2013... At about 45,000 to 50,000 miles... many electrical problems. Apparently at some point without being disclosed to us when we bought it, our vehicle was a rental. At some point liquid was spilled into the console which caused electrical damage to the car under the front dashboard (car would not start - no crank - damage to body control module), so the dealership said. We didnt spill anything and this didnt happen till 5 months after we bought it. Either corrosion takes that long or there was something else going on. Never saw this supposed damage. Cost: $500.Shortly after that repair (16 days)... the drivers door would only unlock, internal BCM problems again. Go figure... no charge to repair. At 50,000 miles (Sept 2008) the Check Engine light would come on, cruise control inop., ESC and ABS light on. Cause: code c1513 brake switch failure (just read today that at some point that was a recall - had no idea - 1-9-14 so decided to share my story with others). They replaced the switch. N/C, but for some reason I noticed they did charge for 2 brake lights and labor $65. Most likely they were fine and it was the switch.Other issues.... sure seemed like the rotors/calibers rusted really fast and we changed all 4 brakes/rotors/pads etc. every year!!! Had none of these issues with our older Ford Taurus. No engine issues with the Sonata... just electrical and constant brake replacing.

My 2008 Hyundai Veracruz with roughly 60,000 miles on it has been at the dealership for two weeks not running. There is damage to the engine and excessive sludge build up which has also damage parts around the engine. I was told that the work is not covered under warranty because it is due to lack of maintenance. I was able to produce receipts that proved I get scheduled oil changes on my car and passed on this information to the dealership. I then called Hyundai North America and filed a complaint and requested to have this work covered under the warranty since it happened from no fault of my own. It has now been two weeks and a Hyundai North America regional manager has failed to reach out to me and contact me in regards to this. I call and email and still have no answers as to what is going on with my car. I have just received a phone call from the dealership that they received an email and that Hyundai will not cover the engine damage because they still find it happened due to lack of maintenance. Nobody from Hyundai North America has reached out to me to discuss these findings. This is the second Hyundai I purchased because I was sold on Americas Best Warranty. This could not be less accurate. The customer service has been below par and the fact that they will not stand behind the warranty and fix what is broken is worse. I will never purchase a Hyundai vehicle again and I ask you to take my experience into consideration before you do. I understand that there is no guarantee that nothing will last forever and I accept that, I can deal with that. The customer service from Hyundai is what is completely dissatisfying and unacceptable.

My 2011 Hyundai Sonata died on me last night while driving home on the 210 Fwy without any warning whatsoever. AAA towed it to Parkway Hyundai in Valencia, CA. I received a call today from the dealership telling me I need a new engine. Although my car has 150,000 miles on it, they are mostly easy highway miles and I have not had any mechanical issues up to now. I regularly have maintenance done to the vehicle. I am furious after reading numerous complaints from other 2011 Hyundai Sonata owners with the same problem and Hyundai not accepting any responsibility.

Elantra 2015 - Starting at 3000km uncontrollably bouncing at highway speeds, trying to drive me into the ditch. Dealer in Belleville, Ontario, Canada said never heard of the issue. Google proved him wrong and when I took the printed proof was told it the USA assembled cars with the problem. I persisted and got new balance, then new heavier rears shocks, more balance and new specialized balance and at 12,000km a mechanic finally determined it was a problem with the Continental brand tires on the Hyundai (I was one of thousands who had already complained). Finally got new set of Continentals to replace original. Perhaps the service department cant balance tires but the problem still remains (although a bit milder). No resolution yet!!!

I wish there is a way for me to give zero stars for the unpleasant experience I am having with Hyundai. Within 9 months approximately from the purchase ofmy Hyundai Accent 2016, the car started issuing notifications on my dashboard, with some warning signals as the disconnection of the odometer causes the display to be stuck at zero mph while I am driving, the disconnection between the gas tank, the fuel signal reads wrong, which misleads me regarding the actual amount of gas car contains, etc.In the beginning phase of these issues like 2-3 times, I visited to Hyundai dealership where the technicians did their best to assess & understand the root cause of the problem and in order to fix it. Every time the technicians serviced the car and per their knowledge, they fixed the issue permanently and in few months the issue returned, and I had to re-visit the dealership. Past 3 years with this brand-new car purchase with the hope of living hassle-free life with my car turned into an exhausting nightmare. As of today, I visited dealership 10+ times specifically to fix this issue, the dealership technicians who themselves promised and were sure that the issue was fixed, were puzzled upon my return carrying the same issue.After being assessed multiple times on presenting the problem, the technicians concluded that my car has a manufacturing issue and there is not a permanent resolution for said. I would be happy if this conclusion was given in the beginning phase when I raised a ticket for this issue, it could have saved me 3 years of mental torture with this car that I am trying to fix. When I went for purchase Hyundai welcomed me like family and now when I am suffering from the malfunctioned car they sold, Hyundai takes no responsibility!!IF ANYBODY IS READING THIS REVIEW, PLEASE CHANGE YOUR MIND AND DO NOT BUY ANY HYUNDAI CAR. Even I can save one person making the same mistake I did, it will be a success.

Recently my 2011 Sonata wouldnt start. The dealer replaced the bendix (by the starter), with the mechanic stating that he repairs 4/5 of these a day!? At only 27,000 miles, WHY did this bendix (evidently made out of plastic), not function?!? (Fortunately, my vehicle is still under warranty). AM I TO EXPECT THIS PART TO MALFUNCTION EVERY 27,000 miles?!? I understand that other dealers (Service Mgr.) ARE ALSO HAVING THIS PROBLEM.

I leased a Genesis. I made all the payments on time. I turned it into Lexus when I lease a Lexus. They claim there was excessive wear and tear because a lens had a crack. They state I owe them $608 for a crack they did not even measure with the ruler. I will never have a Hyundai or Genesis again. They do not bother responding to BBB. They just send a standard email.

We purchased a new 2011 Hyundai Sonata in 2012 from the dealership. We actually purchased it for our college students, however, my husband and I liked it so much that, we gave them one of our other cars to drive instead, and kept the Sonata for ourselves. We have told many people how much we liked the value of the Sonata, in price, appearance, reliability and gas consumption. Because we liked it so much, we decided on another Hyundai, and bought a beautiful 2014 black Hyundai Genesis. We have honestly been considering an additional purchase of another Hyundai Sonata for our youngest son. However, our glowing opinion has been cut short. At 98,000 miles, the Sonata began making funny knocking sounds. We took it into our trusted mechanic, and he tested everything, including codes and found nothing. Nor did the knocking continue while he was testing. So I could not recreate the issue.We went on our merry way, oblivious to the impending disaster. At 106,000 miles, the Sonata began stalling out, with the knocking sound returning. I brought it to my husbands attention and by the next morning, when we went to take it to the mechanic, the car would not make it. The engine kept stalling. We took it to the mechanic and he did his diagnostics and announced the engine was shot and he could either replace or we could have it towed to Hyundai dealership to see what they could do with it, possibly offer some assistance. We had it towed to the dealership, and they announced that they would have to submit a request to Hyundai dealership - to see what could be done about a new engine.At first, the dealership said the manufacturer would do nothing to help. We went back and forth, in the hopes that they would re-consider (knowing that we were loyal Hyundai customers). Hyundai responded that if the dealership installed a used-30K mile engine, then they would not offer any discounts or warranties and that would cost us $7500. However, if they were to install a rebuilt from scratch engine, then they would install for $4500. We are heartbroken. Our Hyundai is due to be paid off in November, and now we are faced with a $4500 out of pocket expense and still waiting to hear if there is a warranty for the repair.My husband is meticulous with his cars. We have four cars - A Toyota Sequoia, Nissan Armada, a Hyundai Sonata and a Hyundai Genesis. We had hoped to add a 5th - (another Sonata for our son), but that will not be happening now. Its dishonest to not reveal this catastrophic failure on the part of Hyundai engineering. And we actually selected the Genesis over the Infiniti and Audi - comparable models. I understand there are two class action lawsuits re: the seizing of the 2011 Hyundai Sonata and other new models. If a contemporary car cannot beat the 100,000 mile test, then you should spend your money on another company, like Toyota, that will go the distance. Both our Armada and Toyotas have over 150,000 miles and still going strong and running beautifully. Good luck to anyone considering a Hyundai purchase, Im sorry to report...

Hyundai has sold cars knowingly and not disclosing a defective paint issue. These cars have paint that actually peels right off the body of the car. When Hyundai is contacted they want to pass it off as weather. They know that this defect occurred during the painting process. Please join me in a class action lawsuit forcing Hyundai to recall and be fully responsible for this defect. Please contact the Attorney General in your state and file a complaint. Thank you.

Bought a brand new 2017 Hyundai Tucson eco, I only had it for a few months and its been in the shop more than I have been driving it. All types of problems with the electrical, it is at the shop at the moment I am typing this while mechanics are scratching their heads to figure out what is wrong with it and how to fix it. I called Hyundai corporate they said they would return my call, You think they did. What a joke. They have no concerns about the safety issues with this car even though I tell them that the windshield wipers stick two to three inches from take off on the windshield. AC sounds like Gremlins are about to attack you coming from the vents. Transmission drives and shifts like somebody that does not know how to drive a stick shift when this is an automatic vehicle. Gas gauge sticks even though its full and you cant put any more in it. The gas gauge will read from a half tank to 3/4 of a tank full until you hit a bump. Including with the issues the dash lights dim and brighten by themself. This car should have yellow lemons painted all over it along with every car that Hyundai puts out especially since corporate is treating their customers this way, not a very good ethic on gaining your customers Trust or to get repeat customers. I really dont understand how this company is in business. I guess thats why our government had to do a bail out on their **. My experience alone it has been a real shady experience.

First and last Hyundai. I came from a Toyota family, but Id heard about the progress Hyundai was making, so I purchased a brand new Hyundai Sonata (23 miles on it) in April of 2014. Fast forward to last week (March 2016) my wife experienced engine trouble with it. No check engine light or anything. But no problem, they have a 10yr/100,000 mile warranty on it, right?? WRONG! I took it in to get the engine fixed and they denied my request. They stated that based on what they saw, I didnt maintain the vehicle.Not once did they ask for my service records! (I had my car serviced more than the recommended amount...) I come to find out theres a class-action lawsuit for this very issue. They refuse to honor their warranty EVEN AFTER I provided proof of maintenance! This car was not even 2 years old yet. How frustrating. Be sure and avoid these guys. Theyre crooked. Never giving them another cent. Ill go back to Toyota.

I sent my payment on the 24th of Nov, and it was due in the 22nd, I receive a late charges of $55.04, called customer service to waive. They refused strongly, they are rude, unprofessional and nasty... Im leasing an 2016 Equus, will never lease from them again. I left Lexus for Hyundai, that was the stupidest mistake I ever made, will make sure all the people I know will not lease from those people.

I own a 2013 Hyundai Sonata. On September 29, 2021, I had my oil changes. I was a thousand miles early but the oil light had come on. I asked the service station to check why my car was lagging when driving. Ive been going to the same place for years to get my car oiled. Not a Hyundai dealership. He told me that my engine is ruined due to the engine burning oil, the tip of the oil dipstick was burnt. I left to go home and my car died. I had it towed to the closest Hyundai Dealership which is the dealership in Palatine, IL.The next day I went to the dealership and dealt with Kyle ** (Im not completely sure that is his last name). Kyle is at the front desk of the service area. Kyle told me its probably going to take a month and a half & I should rent a car and Hyundai will pay $40 a day. I rented a car from September 30- November 1. On Monday, October 7, 2021 Kyle texted me and said they are looking for Update/recall 953 ECM, & said the recall was not done so my car does not qualify for the warranty. He took less than 30 seconds to tell me my car was trash & he’s just telling me what he’s been told & that I should contact Consumer Affairs!!! It wasn’t a big deal to him!! I take very good care of my car, I have all receipts for the service I have had done on my car from the places Ive had my car worked on. Needless to say I was so upset and not happy with that answer, my car has 68,000 miles on it.I have the phone number of the salesmen I bought the car from in 2014, at McGrath City Hyundai in Chicago, IL. His name is Frank, I called him and he agreed to help me since I received really poor customer service at the Palatine dealership. Kyle was less than professional or helpful. On one of the visits I made to the Palatine dealership he was so disrespectful, as he was walking away and his back was to me he said get your car out of here or Ill charge you for storage. I did let him know I was now going to be working with Frank who was going to work on my behalf through the Gurnee Dealership.Kyle was not going to let me get things out of my car until I paid $165 in diagnostic fees. I was told I didnt owe any money. Kyle did call me back and told me I dont owe anything. I can get belongings out of my car. On October 13th Frank told me he was going to have my car towed the next day, October 15th Frank said I have to call Palatine and pay a $100 fee Palatine would not release the car to Frank at his Gurnee, IL. location. I went and signed a release and was told no charge.On October 19th Frank said they were busy at his dealership and couldnt get my car. On October 20th I texted Frank & He said hed call me in 20 minutes, I never received the call. On October 22nd I sent Frank a text telling him I didnt want to bother him but I need some answers. He replied in the text that he was on the phone with Hyundai, he would text me in 5 minutes. He was almost done, never texted me. On Monday, October 23rd I texted Frank to see what was happening. He replied in a text shortly and never called or texted. On Wednesday, October 27th I sent Frank a text asking him or telling him if he cant help me please just be honest, I am desperate for answers. He emailed me back saying they just emailed him 2 hours ago that they have a conference call at 9 the next day. He said hed have a definite answer by noon, he never called me back.Frank told me about updates being done. When they are received has to be done in a certain time frame. Even if Im not aware of the updates, I didnt get notices on all the updates. Frank then gave me a phone number to get reimbursed for the rental Customer Service Specialist 714-887-2553 I have left several messages and I am not getting a return call. He had e email him the receipts. Here it is November 8th, Im no better off than I was September 29th! Frank is now at The Gurnee dealership. I called the Gurnee dealership to find out Franks last name and the person on the phone said he was new and didnt know his last name. I do have cell phone numbers for both gentlemen. I started working with Frank on October 7th. I really thought Frank was going to help me with my car and I appreciated him saying he was going to help me but he really just wasted time and I do wish he wouldve been honest with me and told me he cant help me. I had sent Frank my drivers license, bill of sales & known updates done at a Highland Park, IL. dealership. I have copies of text messages.Consumer Affairs did call me once, I missed the call they said they would call back and they have not. I am amazed how uncaring and unprofessional this company is. I have left several messages with no response. I am so tired of Hyundai taking advantage of me. I will NEVER buy or recommend to anyone buy a Hyundai. I have never experience a situation as bad as this in my life. Hyundai is not a stand up corporation in my eyes. They are failures. TOTALLY TAKING ADVANTAGE!

I have a 2007 Sonata. The airbag light has come on 3 times. One of those times, the passenger seat had to be removed in order to be fixed. It was under recall. This last time, Im told it is the driver side seat belt. When it came on I was under 60,000. My mechanic thought it came on because he had disconnected the battery and he reset it. Four days later, it came on again, right after I went over 60,000 miles and was no longer under warranty. The dealer did not have the part in stock and could not get me in to service it right away. I was leaving in 2 days to make a long drive, which is 6000 miles total.

My 2017 Hyundai Tuscon I originally leased but ended up buying it when my lease was up. It was about a month later in December the engine/transmission went. I took it in the service department. Took 3 days to look at it but determined metal shavings were all over the motor and it needed to be replaced. Thankfully still under warranty. I then asked for a loaner and a manager in the service department told me they dont do that. I ended up going to Enterprise for a rental IN DECEMBER. I called every week for six weeks asking for an update and I was told they were waiting on a part. I then asked to speak to a manager as I was out money for renting a car for six weeks and another manager in the department said, Yes we have one. come pick it up. I get there and I was told they didnt have any more cars to loan out. Obviously I threw a fit as I turned in my other lease.By now it is MARCH and they still have not communicated when my car would be ready I quit calling weekly and went straight to Hyundai Corporate where they opened up a case and gave me a case manager. He was not that helpful at all. It didnt speed up the process of me getting my car back. I finally got my car back March 30th and my paperwork to turn in for reimbursement and I was told a week or so later the paperwork that the dealership gave me was not enough to warrant a reimbursement. I resent the paperwork 3x and emailed and called since they will not return my emails or calls. I would NEVER deal or buy from Hyundai again. There are too many other nicer cars and I am sure easier people to deal with than Hyundai. I will now go a step further and file civil action against them. The car was under warranty. I should be able to get my money back and they should have communicated better!!!!

I have had four Hyundais. Two now have had the engines go out. My 2012 Sonata Hybrid and my 2015 Elantra GLS. Ticking in the engine turns into a blown engine. They have only released recalls on the Sonata several years after I had to sell it.

Bought 2012 Genesis in July 2012. By Nov. 2012 noted rough ride on freeway and streets with small bumps or cracks would feel like car bottomed out with absolutely no Shock Sense which is still a problem today. Right veering/pull to right very minimal at first but now able to change lanes within approximately 3 seconds. Always told no issue found until recently. After researching the pulling to the right issue, many Genesis and other Hyundai cars have this issue, either right or left. Got Hyundai corporate involved and last time in shop for alignment issue, I drove with service tech to show pulling right issue. He agreed it did pull (same tech who 2 months earlier said there was no pull and even hinges was within specs).There is a Hyundai TSB for 2012 year put out in March of 2012 for alignment issue and how to evaluate it. Right front camber always in negative. Also excessive wear on right front tire even though rotated regularly. Black soot on tailpipe within a few months of having car, always told all OK. On looking up gdi 3.8 engines found this is a problem with need to use top tier gas and supposedly will need to clean intake valves, etc. Just research on Internet very interesting articles about gdi engines. Bluetooth drops phones and have to pair again with different name for phone. Just replaced carbon filter in fuel tank as on filling up gas pump constantly clicking off taking 15 minutes or so to fill up. Hyundai blamed veering to right in December 2015 on radial pull due to bad new tire or tires. We got second opinion from other alignment store and then obtained from where tires purchased. No radial pull noted, suspected strut and camber as camber in negative.Hyundai stated had to tweet subfamily on right to get right camber within specs. Interesting. Still have minimal pull to right but now dont change lanes within 3 seconds or less. For the paint chipping, we scratched or scuffed it up which is not true. We saw the exact same car color and year with the same problem on the frame under the driver door sill. Immediate response from Corporate and about week from their regional manager. Would definitely not buy another Hyundai. So fed up with this.

I purchased my preowned car Aug 2013 at Long Island City, NY and I must say that since day one I have had many problems with it. It all started with the wheels making a very loud noise then it escalated, and all the problems were because of recalls. I tried having the dealership exchange my car, and they refused so I ended up with a lemon car then I relocated to Ithaca, and of course my engine seized, and since I have been out here my car has been in and out of the shop. I must say they all been great but I should not continue to have problems with it. Car is paid in full and its only been six years that I have this car and my experience has been the worst. My car came out the last week Monday and I drove it back to New York City, and it didnt seized or shutdown on me but it still dont drive as it should. Smh no good! I been saying it since day one that I got stuck with a lemon car even the body is not aligned smh. Single mom always stressed that I will get stuck in the middle of nowhere with my 8 yrs old daughter. Its so wrong! What a waste of my hard earned money. Im hoping to win the lottery to buy myself a new car that I can drive and enjoy it.

Key fob poor design plastic part keeps popping off and lost one already. Horrible design. How can any manufacturer make a fob that releases so easy.

I bought a 2012 Hyundai Elantra from Tuttle Click Dodge in Tustin. There they had a sticker posted with 39 hwy mph. My car gets no more than 24 mph on the freeway going 65 steady in the right lane with Chevron gas. I have taken it to 5 different Hyundai dealers complaining about the issue almost right away. They all shrugged their shoulders and told me they couldnt find a problem. That the digital eco meter is a dummy gauge and doesnt give accurate numbers. Then why do they match my manual calculations? Finally after I showed them the website where I found out about the class action lawsuit did they admit... oh ya your car does have a mileage problem. Oh ya... we already lost the lawsuit. We will waste a ton of your time, and then say sorry you are not original owner and therefore not eligible for gas reimbursement! Today I took my horrible Hyundai to the dealer and they gave it back to me with a huge scratch on the door. Also, my newish Hyundai with only 20,000 miles makes a ton of noises and the check engine light came on.

2013 Tucson GLS 2.4L • Automatic transmission *Hyundai believes 108,000 miles is normal for a motor to seize. That is what Reggie a representative at Hyundai told me. 3/14/2019. In February of 2018 I purchased my 2013 Tucson. My sister was on the highway, driving highway speed, when suddenly the vehicle just lost power completely. She was able to roll to the shoulder safely, but only because it was a light traffic time of the day. Any other time, it wouldve been trouble. She called me right away. I told her not to start it till we got there, when we got there (Tow Truck already en route) there was absolutely no life whatsoever in the engine. The electronics were barely working, but the engine was not responsive.I had the vehicle towed to a shop, to which they told me the following day that the engine was seized, they explained that the oil pump had stopped working. They even took pictures and sent them to me of the piston and the lower motor blown out. How could this be since it only has 108,000 Miles, and I kept up with the scheduled oil and filter changes! Hyundai says this is not unusual!The warranty is only honored if youre the original owner, and I was not. I would never buy or deal with a Hyundai ever again as long as Im alive, and this inconvenience has cost me time, travel inconveniences, stress, and of course...money, not only do I STILL OWE OVER $8,000.00 ON IT, I can not get to work till its fixed. The Hyundai Santa Fe, Kia Sportage, and Kia Sorento have been reported as having these same issues, but the Tucson absolutely needs to be included, because theyre using the same engine (components) in this model year.

While driving down a busy highway, my engine went out. After having it towed to the local service department I was told it would be two weeks.. 8 weeks later my car is still not fixed and every week they tell me they dont have time to get to it. I can no longer afford a rental and I am in jeopardy of losing my job, I am to travel between three locations and can not possibly do that now. Today I received a recall on my engine, how are they just now sending me that??? I can not believe I am being treated so poorly. How is it that a company can sell you a piece of crap and then give you the run around on getting it fixed..

2013 Hyundai Veloster: I felt compelled to submit this review because of a recent experience Ive had with the brand that has left a bad taste in my mouth, and in the interest of transparency, should be shared so this doesnt happen to another consumer. In 2012 my parents were looking to buy me a car as a graduation gift (in cash), and we looked at Volkswagen, Hyundai, Jeep, Ford. At the time Hyundai was heavily marketing the 10-year warranty, so we decided to look into purchasing a Hyundai, as this was a major differentiator and benefit from the other brands.My parents ended up working w/ a local dealer in Maryland, who helped locate and purchase an Veloster for me. The entire time, the dealer was aware that the car was being purchased for me. Since it was a gift, I was not at the dealer at the time of sale, and my mother put her name on the title (this is an important detail for later). It was never stipulated that only having her name (and not mine) could be a potential issue, as she was NOT purchasing the car for herself.Flash forward 6 years and I move to the west coast. Right after moving my car, I get it registered in California and transfer the title from my mother so I can pay my own insurance. Dec17 at 55k miles Im hearing a horrendous screech coming out of my wheels, and I find out its a defective wheel bearing (should last 100k). At the dealer they dont mention that this would be covered under my 10-year warranty, because my warranty expired at 50k. This sets off major red flags, as the front wheel bearings are part of drive train, and should be covered under the 10-year/100k mile warranty - I know something isnt right.I call corporate (1st time) and find out that the warranty on my car was just invalidated when I transferred the title, because I moved the car title under my name i/o leaving it under my mothers, which immediately invalidated the 10 year warranty (Ive had this car for 6 years/55k miles). This is a major stipulation that was not presented at the dealer when the car was being sold to my parents (this car was purchased solely for that warranty), so I call the dealer to discuss this issue as it originated w/ them, and they refer me back to corporate. I call corporate again (2nd time) and end up talking to a customer rep who was incredibly condescending and rude, challenging why I would be questioning my warranty (because my car is having issues that should be covered), etc., and was just generally nasty the entire time.I finally ask to talk to his manager, who he says will call within 24-48 hours - wont give me a name or a time (no one ever calls - I hope this conversation was recorded). I call the dealer (2nd time) and explain that corporate is not at all standing behind this, and that the dealer needs to get involved since their salespeople sold the car, and theyre the originators of this issues. Long-short, theyre doing their best to defer and stay uninvolved, saying that theyre not responsible for anything at the time of sale involving warranty. In a situation like this, a brand that stands behind what they market, and a brand that supports and values their customers would simply HONOR THE TERMS the car was marketed and sold as, and move on. Instead, what Ive found is a brand that seizes on the opportunity to shirk away from what was promised at first opportunity, both at corporate as well as at the dealer.I hadnt had an issue with Hyundai before this, but this entire experience has left a terrible mark on the brand for me. In a lifetime youll buy on average 5 cars, and I can confidently say it will never be a Hyundai again, and I recommend no one else does. Dont be duped by the marketing of a 10-year warranty - it sounds too good to be true, and it is. I regret not buying the Jeep.

I have a 2017 Hyundai Tucson. I went with the Tucson because I wanted AWD. It has been one of the biggest mistakes. The first was getting a Hyundai. They don’t care about their consumers. My car has been blowing headlights- having electrical issues (my auto windows go back down when you roll them up, my rear windshield wipers go off whenever they want, my break light seems to go on and off at random. I have reached out because as a company they should only want the best products out there. I was told that “because my car is over 3 years old. There is nothing they can do for me. To bring it to a dealer and “see what I can get” for it. I owe more than it’s worth because one thing they don’t tell you when you buy a Hyundai is they depreciate way faster than you can make payments to survive. DO NOT BUY A HYUNDAI.

We have spent close to $5,000.00 in repairs on this car (in and out of warranty) and spent 83 days taking the car in for different parts that were breaking. We contacted Hyundai about all of the problems with the car and all they offered was a coupon instead of some kind of refund or part of it. We have over 30 pages of repair work.

Hyundai is the most morally corrupt of all car manufacturers. In my experience, our 2002 Elantra had multiple catastrophic failures under warranty. This could have resulted to injury or death, since the failures occurred while the car was in traffic. The first three occurrences were due to defective fuel injection. After three attempts by a completely inept dealer (Antwerpen of Clarksville, MD), it was finally fixed. The most recent was the breaking off yet again in traffic of a highly corroded front control arm, leaving left front tire separated from the axle and the car out of control. There was a recall issued in 2009 (ID# 09v125000) for this very problem. Antwerpen claimed to have done the recall work on my car when I took it in to them for service in February 2010 but the failure occurred despite this. They tell me now that all they are obligated to do is to repair the vehicle. I feel this car will never be safe to drive and I have asked them to give me a fair financial offer for buying back this defective car at its present value. This has been rejected.

This is the worst experience. Im having a complaint regarding the purchasing of a car. My sales consultant is not providing me feedback nor is he picking my calls. All my payments are clear and Im not getting the delivery of the car. There is also an issue regarding the vehicle number registration. I want someone to resolve my problem a.s.a.p.

I bought my 2012 Sonata GLS brand new in March of 2012 with 36 miles on it. Never a single mechanical issue with it until this past January 2015. My car randomly shut off while driving home from getting my oil changed at the dealer. After trying to figure out the problem on our own with no luck, I called the dealership the next day and they told me to call Hyundai Roadside Assistance and have the car towed into the shop so they could take a look at it and figure out what was going on.I called roadside assistance and after going round and round with the man on the phone, they located my car and towed it to the dealership. A day or two later, I hadnt heard anything about the status of my car, so I called the service dept and asked what was going on. I was told Oh! I was JUST about to call you! and they informed me that my engine locked up. When I asked how that happens and was told that he had no idea how it happened because I always have my car serviced at the dealer so they have records that my cars maintenance has been kept up with. I had to ask what I was supposed to do about a vehicle while they waited for Hyundai to approve a new engine. Then he asked my age, I informed him I was 25 and then he told me they could put me in a loaner car but probably not till the next day.They put me in a loaner car, the engine was approved and put in and they called me to come pick up my car. About a week after picking up my car, my check engine light came on. I was nervous because I was about to leave to go on a 5 hour trip. I called and they told me to come in so they could check it. I went in and the lady told me it was basically the car registering that there had been a problem before which didnt make a lot of sense to me, but she cleared the light and I went on my way.Not long after that, I was on the highway and my car was jerking while I was driving. I called the dealership right away and the man told me that is normal. It’s basically the car re-learning the new engine. I took his word for it because I dont know much about cars and that made a little sense. My check engine light came on again and I called the dealer. I was told I would be charged a $90 diagnostic fee for them to see why it was on. Not long after that, I was sitting in a pretty long line in the drive-thru of a restaurant and looked down to see my temperature warning light on and my temperature gauge was all the way to the hot side. As soon as I started driving, it quickly went down and after having it looked at, I was informed that my fan is not working which is why the car overheats when it sits idle, but is fine when driving.I then went to Advanced Auto to have them see why my check engine light was on. The associate informed me that it was my camshaft position sensor and my crankshaft position sensor. I took my car into the dealer because it was due for an oil change. While I was there, they told me there was a recall with something to do with the computer. While I was there, I talked with a woman at the service desk and explained the whole situation to her. She told me that sensors arent covered under my PowerTrain warranty and that even though the engine and the sensors were new they still were not covered and would be my responsibility to fix. They changed my oil and they fixed the recall and 5 days later, my car wont even start.Today (6/9/15) I once again, called Hyundai roadside assistance and they picked up car up from my home and took it to the same dealer this morning. I received a call this afternoon from the same man I dealt with when they put the new engine in. He informed me that my starter went bad and that it is not covered under my warranty and there is no way that could have been our fault from putting in a new engine and they would need to put a new one in before they could check to see why the car was overheating. He said to get the new starter in, I was looking at around $500 and he would go ahead and get that put in for me now. Didnt even bother to ask if thats what I wanted him to do which I didnt. I told him NOT to do that, and that I would be looking into other options. I have literally NEVER been more frustrated with a company in my entire life. I pay a great deal of money every month because I wanted to buy a brand new car so that I wouldnt have all these problems, yet here I am. No car and no idea what to do to get this situation taken care of when I dont have the money to pay for all these issues.

I went in to take my 2011 Hyundai Sonata in for my lifetime warranty oil change at 7,500 miles. When I picked my car up, Thompson Hyundai charged me $25.96. They said they rotated my tires, which had to be done in order to keep receiving the warranty and the oil change was free.I feel as though they charged me for the oil change. I am very unsatisfied with Hyundai. I feel that every time I take it in for an oil change, they are going to charge me for something else due to the customer having to follow, at a minimum, the factory maintenance guide in order to receive my warranty.I own two Lincoln vehicles that get free lifetime oil changes. When I take these cars in, they change the oil, rotate the tires, and wash the car; all for free. I understand when the car starts getting older and the mileage starts increasing that they are going to be charging me for certain maintenance services. But I feel as though they are ripping people off and they are not giving free oil changes as they said they were. I contacted three people at Hyundai about this issue and they keep telling me that this is their policy.

I have a 2017 Hyundai Tucson that I purchased brand new, had about 15 miles on it when I drove it off the lot. It was ok for the first almost 4 years I had it. This year in March my car got towed into Hyundai on Industrial Hwy, East York PA because it wouldnt DRIVE with my children in the car. My oil light was on, my fiancé is very, very good at keeping up with oil changes and checking this POS car. For the last year it had been leaking oil. It was never a lot but no car should ever leak oil. So Hyundai calls and tells me that my 4 year old car needs a new engine and that I have to prove where I got my oil changes because it was under warranty still (THANK GOD). So we did all of that and got a new engine in and didnt get my car back until July 2021. Ok so its now November 11, 2021 (FOUR months later) and my car is leaking oil not a little but a lot of oil and its not driving right. SO PLEASE PLEASE save yourself the ** and never ever ever buy a Hyundai. These cars should be taken off the market!!!!

No matter how hard I try, I can not get anywhere near 21mpg let alone 29mpg in the city. One of the major reasons I bought this car was the gas mileage. The only thing I can do is tell people dont buy this car if you are looking for good gas mileage. How does Hyundai get away with lying to the people?

I bought a Hyundai i20 in March 2010. Its total running is about 40,000 km, and I have been facing lots of problem with it. At 21,000 km, I was facing engine problems. Now at 40,000 km, it’s repeated again. The company is making excuses that this will not be covered under warranty. Please guide me where I should go to resolve this problem.

Hyundai prides itself in its reliability. I have a 2011 Hyundai Sonata I purchased in March of 2010. I have had nothing but problems. Within the first year, my engine began overheating due to a faulty radiator fan. This was replaced under warranty. Less than a year later, my engine began overheating a 2nd time. The dealer refused to warranty because there were more than 10,000 miles put on the vehicle since the original fan was replaced . About three months later, the car would not start while sitting in a parking lot. This was related to a faulty brake sensor. Most recently, 6 months later, the vehicle would not start because of a failed starter requiring a tow truck. A 2011 vehicle should not have this many problems. I am extremely disappointed in Hyundai and am looking to sell it in the very near future. I travel for business, and need a reliable means of transportation. I urge possible consumers to use caution before purchasing a Hyundai vehicle.

2008 Hyundai Sonata - Driving to work 2 weeks ago, I noticed the rear end of the car felt strange, some movement in the rear end. As I was driving something happened in the rear of the car. I knew I was going to wreck - my car moved so quickly and spun to right, knocking me out. From my understanding of the wreck from a man who observed the wreck - I flipped multiple times, was on my side, landed upside down and slid upside down fast and for some distance and hit a tree (?), a stump came up inside the car - Jaws of Life had to remove me. I am recovering and a guardian angel had to be with me to have survived this horrible wreck - something happened in the rear of the car - there is a recall for a crossbar in the rear suspension that can erode due to snow, salt etc...?

I went to buy a Hyundai Elantra and after haggling over the price I was guided to a used Hyundai Elantra. I was interested in MPG and this used car had some remaining warranty and looked pretty good but they still couldnt get it to a price I could afford. So they asked if I did have a trade. I told the salesman I had a 2004 Civic which is not running, motor frozen. They said thats okay and added it as a trade to bring the financed price down to what I could afford.We sealed the deal after a full day of bull**. Three days later, the dealer called me and said its not a deal. They would not mail the agreement to the main office. I am so angry with Hyundai after being a previous owner of a 2010 Sonada. I will not go back. I was going to contest this reversal of signed agreement but I would have had to get a lawyer and I couldnt afford it. I now tell anybody that will listen to not buy at City Hyundai of Tallahassee, FL.

The Veracruz was sold to us with faulty alignment. Unfortunately, it wasnt found until the one tire had no thread and wires were showing. The vehicle not even a year old! We contacted the dealer immediately and were told that they would not cover anything for us because we were 400 miles over the warranty! They finally agreed to do the alignment at no cost due to us fighting very hard, but let my husband drive out of their garage with a tire showing wires and extremely unsafe! They refused to put a new tire on the vehicle no matter what, even though it was their fault of the improper alignment! A multi-billion dollar company cant fork up the cost of a tire to make sure that their customer was safe in a vehicle that they bought from them that was faulty! My family of 5 were at great risk driving this vehicle not knowing that the car was unsafe! We contacted the service department several times and corporate offices and was told that it is our problem and then was hung up on! They werent going to help. How sick! We will never buy another Hyundai again in our lifetime. They are awful to deal with any type of customer service or issues with anything. They dont care about their customers or their safety and that is unacceptable! We could have easily had a blow out at any time with a family of 5 with 3 small children!

I purchased a brand new 2015 Hyundai Genesis on Dec 5 2015 and began having problems almost immediately with check engine light flashing and the car not starting and locking up on me? I traded my 2014 Kia Cadenza in on this car with 14,000 miles on it and only had to change the oil 2 times with NO problems! I took my car in for service and had the electrical harness replaced 2 times and ECM replaced but the same problem with the electronics persisted after 7 times in for service in 5 months. I resorted to the Lemon Law in Nj in April 2016 with 2500+ miles on my Genesis. Still making payments and full coverage insurance on my car. Finally I was given a court date in May 22 2017 but a week before Hyundai Motors of America (HMA) made an offer thru my Lemon Law attorney to buy the car back and I just wanted to get this mess resolved because the car has been in the shop since May 5 2017 and the Tech havent found the problem yet?Today is August 10 2017 and my nightmare continues. I dont have the settlement I was promised by HMA yet. NO car. The dealer took the loaner back after several weeks and the Lemon Law attorney has been telling me the settlement checks have been ordered but I am STILL making car payments and FULL coverage on a car that I cant drive and NOBODY is looking out for my interests the attorney seems to work for HMA instead of me? This has been the worst summer of my life! NEVER again HMA!

I purchased my 3rd brand new Hyundai in 2005. I have always chose Hyundai models as I believed in your vow of Americas best warranty although I had always paid them off and traded them in around 60,000 miles. I did make a decision to hold onto my most recent Hyundai which is a 2005 Hyundai Tiburon. I am a extremely anal when it comes to maintenance, to the point friends and family mock me. No one but the dealership has EVER been under the hood of any of my Hyundais. I have even taken it to them to have air put in the tires. I never missed a maintenance and am always at the dealership within the 3 months - 3,000 miles with checkbook in hand asking them to do whatever is necessary to maintain the warranty, value of the vehicle and to keep my car running. I just had the 2005 Tiburon in for scheduled service in April 2014. As always, this service department who had handled all my cars over the past 20 years said the car was in impeccable shape. Memorial day 2014 (a little over a month later), while driving I turned on the air. Within 5 minutes it started to jerk and sputter, smoke started to rise from under the hood and all my dashboard lights came on. I pulled over and called a tow. The next day I was in shock when the service manager called and said the engine had blew. I was not concerned with the cost as it was still 20,000 miles and 1 year under warranty. When I asked how this had happened, he said the car had a small leak in the radiator which caused it to overheat. I begged for answers on how this could happen. How I would have known there was a slow leak and if there was light that should have warned me and how the engine could have blown from overheating. Nothing Greg from Hyundai City said made sense to me on how I could have done anything different to prevent this. All he could say was because I had driven the car for an extended period of time, while overheating it would not be covered under the warranty and the cost would be about $3,000. There was literally minutes between realizing something was wrong and when the car died on the side of the road. There was not a single sign before this moment that would have led me to know something was wrong. He also went on to explain because the radiator wasnt covered and this is what ultimately caused the damage, they could not possibly cover the cost. I have no words. I have sent countless customers to this dealership as well as given Hyundai 60,000 plus dollars worth of business. They know how meticulous I am about service and have all my records. The car had 80,000 miles on it and just a month earlier was told the car was in perfect condition and now it sits with a blown engine without any fault of my own. I could not have done anything more to maintain the car or meet the warranty criteria. I did file a case with Hyundai but based on what Greg has told them I received an email stating that they will not honor the warranty. I am heartbroken and have no idea why the company I was so faithful to would treat me, let alone any customer this way. I have no words. I had no doubt that Hyundai would do the right thing but I am growing less and less faithful. I have no idea how this happened to my car and the company who can make this right refuses to. I know losing one customer is not a big deal to you but at the end of the day your integrity is all you have whether it be with one person or millions. It is all the same.

Im sending this email as a complaint against the Hyundai dealership in Plano Tx. (909 Coit Rd , Plano). One of your employees, Nicholas ** has a Pending Felony charge (Family Violence-Strangulation) and has also been arrested for Grand Theft Auto. This employee is giving Hyundai a bad name and owes me a sincere apology.I personally went in to Hyundai on October 7th (Friday) to order a manual for a 2011 Sonata. The man took down my information (name and number) and told me it would be in the next week (most likely Tuesday). I left and never heard from him again. One week later on October 14th, my girlfriend, Jessica ** heard from Nicholas ** (her ex husband) a salesman that works up there. He works in a completely different building than the parts department where I placed my order for the manual. He texted her and told her that her manual is in, but that I wasn’t allowed to come pick it up. He said that I made a scene when I went to place my order for my manual. Nicholas and Jessica ** are separated, and have been for 6 months. Their divorce will be final in December. Nicholas is still very upset that Jessica left him and sees me as the reason for it all. When in reality he is the one to blame. But I came in as a customer that day needing a manual for our Sonata. I didn’t even see Nicholas on the day I came in and I didn’t want to. He claims I made a scene. The scene he is referring to, is when Tarrah (a salesperson) was assisting me to the parts department and helping me get what I needed, she asked my name and I told her who I was.She immediately made the connection of who I was. Nicholas had told her, other employees, and his managers all about his personal life; making up off the wall comments and stories about me and his ex-wife. But I didn’t come up there to discuss this. When Tarrah told me all he said about us (slandering Jessica and myself), I simply told her none of what he told them was true. I then placed my order and left. That’s when Jessica got a text from Nicholas about the manual even though he had nothing to do with the order I placed. He got my information (cell number and order I placed). I’m angered by this because it is an invasion of my privacy. He is a salesperson and he shouldn’t have had anything to do with my order. Jessica didn’t place the order, I did. And I went up there as a customer. Not even wanting to deal with Nicholas. I just wanted my manual. So Nicholas then told Jessica that since I made a scene, I’m not allowed to come pick up my manual or else the police would be called. I was furious and outraged. I never spoke with the manager and was never contacted directly by him. Jessica however was contacted again this time by the manager Roosevelt, and told him my side of the story. She told him that she and I were willing to sit down with him and review the security camera where I made this scene they were referring to. The manager said that it wasn’t necessary. Jessica told Roosevelt (manager) that I planned on going to corporate offices and complaining. That’s when he stuttered over his words and quickly said he would have someone call for my mailing info and credit card number. A few days later, I received a call from someone in parts asking for my billing and shipping info. I could have just driven right back up there and dealt with them personally, but not wanting anymore drama, I gave him my info. I asked when I was to be contacted by the manager, and he said he had no clue. And when I called the next day to speak to the manager, I got the same answer, He is with a customer or He is busy at the moment. That is why I’m going over their heads and coming to you.All I wanted was my manual. I expected an apology from not only Nicholas, but also the manager. But I have yet to receive one. I came up to Hyundai as a customer, and was treated like a criminal. When in reality Nicholas ** is the criminal. He has been arrested for Grand Theft Auto, and was recently arrested for Family Violence charges (strangulation to Jessica), the charges for this recent one are still being processed. Nicholas has a temper and he hasn’t gotten over his separation from Jessica. He and his manager are giving Hyundai a bad name. I expected to be treated like everyone else, just a customer, personal life aside. My family does business with Hyundai and has for years. Its just a shame that a few people can change the way we view Hyundai. I need an apology.

Actually, Ive 2 problems with my Verna 2012 car (15,000k) only. The first one is related to the dinamo; it doesnt keep any charge if I left my car for only one day! The second is that sometime when I switch off the contact, it doesnt switch off the car and I should repeat this for 3 or 4 times! This is not the first time to complain to Hyundai. Ive a problem before after 5000k, and it is solved after visiting the maintenance center 3 times! This time is the same. Eng. ** from the maintenance center (Egypt, Cairo) sees that the car has no problem at all.

I own a 2004 Hyundai Elantra. My engine/Powertrain warranty is 10 years/100,000 miles. As you can see, my car engine is covered until 2014. Also, my car has only 39,000 miles on it. I service it every 3000 miles and take really good care of the vehicle both inside and out. On Sunday, October 16th 2011, we were driving home from Wildwood, NJ when the nightmare began. According to Hyundai, the engine thermostat broke which in turn overheated the radiator; which in turn overheated the engine, causing engine damage. This whole process took only moments and before we could react, the car died and shut-off in the middle of Route 55! Since the car would not start, we had the car towed to Turnersville Hyundai which was the closest to us. We were prepared for some repairs but nothing related to our engine. We assumed that if any engine damage did exist, it would be covered under the 10-year warranty under which we have 100% engine protection not according to Hyundai. So the next day, Hyundai told us that they would not repair the engine even though it is under warranty. The reason they could not repair it is labeled consumer neglect. They said that we ran the car with the engine hot so it was our fault that it died. We had no idea all this was going to occur because our car never had a problem. If we were aware that the car was overheating we certainly would stop and turn the car off. We are currently trying to resolve this issue but Hyundai will not honor their warranty. For us to repair the car on our own will be at least $1000.00 to start and we cannot afford that. What is it to Hyundai (a multi-trillion dollar company) to put either new parts or a new engine in our car. Oh, by the way, this is the forth Hyundai I bought over the years. I dont think I will be buying another one anytime soon. Please help! They wont help me now, Im stuck with a car

Bought a Hyundai Elantra 2010 at Linwood in Paducah. A/C not working but did not know it; accepted hot air from it as normal. Drove in this condition with my cat to Lexington, KY; cat suffered heat exhaustion. Took it to the Glenn Hyundai and they said they fixed it. Same problem cropped again and again. And sometimes I did not use A/C. When I took it the last time for the AC: Dealer rep accused me of going there a few times and not ever mentioning that the AC was a problem and once I had not hit the button. Dealer said fixed it the first time - that dye was placed and small valve problem fixed. But I heard nothing about this. This time by mistake I saw the dealers notes which said cracks on belt. But that was not mentioned to me. Why were these belts not replaced during warranty? Do they wait until the warranty is over to cheat?Also, early on, I drove to another city and felt the steering pulling to the right. Being inexperienced and afraid of big trucks, I drove into the guardrail but I distinctly felt the tug to the right. This was in Jan/Feb 2010. In 2014/2015, Hyundai asked Hyundai Elantra owners to go to the dealer and get this steering problem fixed. Surface of steering wheel, brake lever, brake and gas foot pad all eroding after only 1 yr or 2. Got a lemon. Regret buying Hyundai. Nightmare car!!!

I agree with the gentlemans statement on 10-19-2011. I also have a 2008 Sonata and the sun visors after about 2 years started to fall about half way down. It’s very annoying especially while you are driving. First, it was the passenger’s visor and then a few months later the driver’s visor. At first I thought that the kids were just admiring themselves but then my side started to do the same thing. Thats when I knew it was an equipment problem. Hyundai fixed both visors because they were still under warranty. Now Im having issues with the ESC light coming on and thats why Im doing research tonight. Thanks.

In October 2013, I purchased a 2013 Hyundai Elantra. Unfortunately, I trusted my local dealer because Ive had a good relationship with them for four years. Thats no longer a true statement. While shopping, and let me say it was a 6-hour ordeal trying to purchase the car on day 1, I mentioned numerous times that I drive 200 miles round trip to work. I finally picked a car and had to wait hours to get into the finance office to firm it up. While waiting, I noticed that the sticker on the window said the car comes with an emergency tire puncture repair kit in lieu of spare. I stopped the deal and told the salesman I must have a spare tire and jack. Period. He assured me that theyd get me one, but told me it really wasnt necessary because the car comes with 5 years of roadside assistance. I asked him if we shouldnt amend the paper they had asked me to sign saying they didnt owe me anything. He assured me it wasnt necessary. When it was my turn in the finance office, I mentioned to that man that we had just discussed the fact that I must have a spare tire and he assured me that the salesman would take care of me. I signed up, trusting when I shouldnt have trusted. Let me state here that I told the salesman over and over again that I did not want this car unless there was a spare. Well, turns out they did not have the certificate of origination, so I had to wait several days. Because I changed my mind about using my old car as a trade in, I went back and re-did all the paperwork. Then they delivered the car to me - not with a full tank of gas, as promised by the salesman and the Hyundai car sticker. I asked where was the spare and the salesman had the gall to say, What spare? When I reminded him of our numerous conversations, he stated, I didnt tell you that. I didnt promise you a spare. That ensued in an argument, and it didnt end well. In fact, I was instantly sorry I had bought the car. My mistake. I should have immediately refused delivery and demanded to see the manager. We told the salesman to order me a tire, and he said it would cost over $300. Well, why didnt they offer to add one on for $300 when I was paying for the car? Again, he said to me, If you get a flat, just sit in the car, lock the doors, and call the 800 number for Roadside Assistance. More lies.I spoke with the manager the next day and he said they would split the cost with me 50/50. I told him I was furious about the lies I had been told, but 50/50 was the best he could do. Since I was willing to pay $300 the day prior, I told them fine. 50/50 was cheaper than I could buy it myself. Wrong again. When I got home, I started reading the owners manual and on page 10, in fine print, it said that roadside assistance is good for 5 years for everything EXCEPT flat tires when the person was provided with an emergency puncture kit.I had just cancelled my personal roadside assistance plan! How in the heck does Hyundai think a puncture kit is going to help if I have a flat 100 miles from home, or late at night when no garage is open? This is a safety hazard. Even worse, they are using unfair consumer trade practices. The big signs on the dealership wall saying 5 YEAR ROADSIDE ASSISTANCE sure dont have an asterisk and fine print below telling you what it doesnt cover. The salesman never once said they could not offer me a spare and jack as an option. In fact, he blatantly lied and said roadside assistance would cover me if I had a flat.Now let me tell you something Hyundai should understand. I would prefer to have NO ROADSIDE ASSISTANCE and a spare tire than this pack of lies! They obviously didnt do any focus groups before they implemented this stupid marketing measure. They have lost me as a customer forever, and I believe a class action lawsuit is in order. As for the local dealer, they have lost my business. They sell Hyundais exclusively, so they better start praying for their business. They are going to learn that being disingenuous to customers in a small town will put them out of business more quickly than anything else. As for me, Hyundai sucks as a company. Id give anything to go back in time just a few days. Id rather give my purchasing dollars to a company with ethics.

My experience with Rick Case Hyundai in Duluth, GA was extremely horrible. I went in on Wednesday to trade in my very good condition 2007 Lexus GS 350 for a 2012 black on black Veloster. At first, Mr. ** wanted me to pay $1500 out of pocket for the car which was a no deal. So after hours of negotiating, we finally agreed on a title for a title. Then he tells me the car will be here on Friday. Friday came and went, and still no car. After waiting around all weekend, the car finally comes on Monday. But unfortunately the car interior was red! I was then talked into keeping the car to see if the red interior would grow on me. Two days later, I brought the car back because it did not grow on me. I asked Mr. ** that if they could change the interior color to black and he said they could for $1500. I politely told him no because it was not my fault that the wrong color car was ordered. Two hours later, I asked for my Lexus and the title back, and he said okay but I would have to pay a restocking and reconditioning fee of $599. I called my lawyer immediately and was informed that was ** and the dealership was only trying to make money off of me. After being constantly lied to and haggled, I told him no and patiently waited another hour for the keys to my Lexus. As a military veteran I was hurt, disappointed and highly ** that the Rick Case Hyundai of Duluth, GA would give me such a hard time of simply changing the interior of a car that they wrongly ordered! Buying a car is supposed to be a great experience, but it was a nightmare. I hope Steven ** does not continue to take advantage of people and especially, veterans.

I got a flat on my new 2015 Sonata Hybrid. Called roadside assistance and they told me I had to have it towed to the nearest Dealership. I thought it had something to do with it being a Hybrid but it turns out that the cars dont have spares, they have inflation kits. Going to the dealer is normally not a problem but it was SUNDAY!!!!!! I told the person at Roadside that but it didnt seem to faze her. The nearest dealership was my only option. So now my car is stuck there overnight and I miss a days work because I work 35 miles away. If they brought me home I could have had it fixed. If they brought me to Pep Boys or any tire place I could have had it fixed. They need to get their heads out of their butts over there. Ill be getting AAA to avoid the expense of Free Roadside Assistance.

The SUV is sturdy, easy to get to controls, comfortable to sit in, back of seats in rear holds my scooter and rollators without turning a seat down. I love the back seat folds down 60/40 which still seats a third party comfortable when 40 is down position.

My wife was driving my 09 4.6L Genesis sedan with 73,000 mi. While driving to the doctors appointment a couple mornings ago, she was approaching a stop light and applied the brakes. The pedal went down to within a couple inches from the floor board.

I leased a 2011 Hyundai Genesis. The windshield was broken and I could not get a replacement windshield for seven weeks. I was told there was not a windshield in the USA ans it had to be sent here. During this time I was unable to drive the car. I had a rental covered under my ins. policy for one month but not after that. I made several phone calls and a 2 or 3 e-mails but everyone just kept putting the responsibilty off to someone else. My contact was with Circle Hyundai initially but then I tried to get some satisfaction with Corporate Hyundai but without any success.

For the price I pay for Blue Link they should give a refund when their system is down. It appears when it is the coldest or in the morning hours the system is out of services. Be aware of this when you pay for the services. They truly stink for taking yearly service contract and not delivering a better product.

I have a 2008 Hyundai Elantra that is slipping out of the park gear. My car is still under warranty and I took it to the dealership to get it looked at. The dealership put in a request to the main Hyundai office to have this replaced or fixed; they rejected the request and advised me to use the hand brake. I contacted the Hyundai office about this and they were very rude and told me this is normal on any cars. What can I do about this very serious issue?

Shiny plastic cover over interior driver door latch (to open) began peeling off. Before the warranty on this item expired at 60K miles, advised that the dealership had to order another cover. Assuming it is a peel off, stick on type of application. No mention of buying a completely new door latch just because plastic surface was peeling off. In the meantime, a fog lamp went out; one of the door locks stopped working. Dealer advised that none is covered by warranty. Cost of replacing the door latch $150 b/c the entire assembly is apparently required. Cannot purchase the stick on plastic cover. One light bulb for fog light, $75. Replaced one actuator for one door lock mechanism, $460. Service manager could not explain why these outrageous prices for simple repairs were required. Hyundai should allow their dealers to make profit on service, but this type of pricing is outrageous and abusive. I said no, and plan on raising hell in every forum I can.

I brought my 2008 Sonata in 2009 from Carmax in MD, one previous owner and low mileage. When I took it to my mechanic (Sams Auto Repair), they say it was a cam sensor problem then said it was 2 quarts low on oil. The engine light came back on after driving 10 miles and noise got worse, so I towed it to a Hyundai dealership. They said that the engine had noise from the bottom and top due to it not getting enough oil. They will charge me $5,500 for a rebuilt engine and install it. They said that the possibility of a defective engine was moot because I didnt have documented receipts for my oil changes.

I have had the software upgrade installed but still jerky acceleration from standstill and wild shift changes. Is there nothing that can be done to provide a smoother shifting? I rented a KIA Sportage recently it it was much smoother. The dealer tells me nothing can be done, It is was it is. Greg St. Thomas, ON

Two weeks ago we were driving and all of a sudden the engine shut off, no warning lights were on at all at the time this happened. We had Hyundai Roadside assistance tow the vehicle, (waited 2 hours for them) to the closest Hyundai dealer. The next day the dealer called and said the engine was shot, and they had to take it apart to send pictures to the corporate office. 5 days later they called and said Hyundai denied the warranty for Lack of Maintenance. The car only as 46,000 miles, and we have had oil changes. The dealer said they found sludge in the engine. Hyundai never asked for any receipts for oil changes, and just denied the claim. I then called the 800 customer service number, to be told that there was nothing they could do, all complaints were handled through the Better Business Bureau. I asked to speak with whomever denied the claim and they refused. So now I have a complaint into the BBB, but Hyundai has not responded. I dont understand how they advertise the best warranty and then deny all claims. I have researched the internet and found many people has had the same thing happen to them. How is this legal? Our vehicle is leased, so they know we have to fix it before the end of the lease. This seems like a scam, since we have to fix it. We also found at least 5 other Hyundai owners who reported the exact same symptoms as ours on the same make, all of which were denied by Hyundai. I will never buy another Hyundai, they are criminals running a huge scam. Dont believe the salesman when they tell you they have the best warranty. They dont honor it. Dealer told me there is nothing they can do to help. They said that they have seen sludge in the engine in other Hyundais and ours was not that out of the ordinary. However they claim their hands are tied, and all warranty decisions are made by corporate.

I had good credit and went to buy a Hyundai Elantra because I was in need of a good car, but when I applied for the credit, the guy helping me took advantage of my need. First he came to me with a 10% interest. When I agreed, he went back to his boss. Few minutes later, he came back telling me that my interest was little higher to 12%. I really needed the car so I agreed, but he went back. To make it short, I ended up paying 16% because I told him I would not pay more. I think they ripped me off because of my need and lack of experience dealing with this kind of people who take advantage of you. So if you need a car, dont go with Hyundai or at least dont use their credit and go with somebody with experience.

I purchased a Hyundai Elantra Turbo back in September 2017. I have just recently been diagnosed with stage III colon cancer and have not worked for over a month and not sure when I will be getting back to work. I called the finance company for Hyundai and ask them if I could delay a few payments and add them onto the end of my lease. Their response was that there was nothing that they could do for me. I’m very disappointed! Upset! The way I feel right now if I could turn in my car and lease from another company that would have a little more compassion I would do it in a heartbeat! I will never buy another Hyundai based on this experience.

I have asked their head office five times to answer one simple question about whether their warranty is affected if the vehicle had been modified for a disabled person. Each time they send a stupid response which appears to indicate they never even bother to read the question. Would I consider buying one of their cars? Not a chance. I would rather walk!!!

The steering wheel on my Entourage is cracking and splitting. At 75,000 miles, I am told this is cosmetic and not covered under warranty. Also, the plan (painless dent removal) that I paid for $600 expired. I purchased the van in July 2008. I purchased a 5 year plan. Somehow in May 2006, it has expired. I purchased an extended warranty plan (at the dealer) for 10 years 100,000 miles and it covers nothing. The paint in certain areas is fading and the lights are looking as they have been etched with some type of chemical. The dealer representative’s solution is to buy a new vehicle. I took the van in for some issues and they wanted to charge me $800 plus for unneeded items. They did replace the defective door latches (a recall item no one informed me of). Luckily for me, citric cleaner and a magic eraser cleaned the mechanic’s greasy handprints off my doors and back seat. This is my second Hyundai. My brother and my mother have purchased Hyundai because I recommended them. The warranty company and dealer wont return my calls. Somehow, they are always in meetings and/or just left for the day. The consumer rep that I spoke to tell me I have been misinformed, mistaken and incorrectly advised (basically lied to). He apologized several times. Hearing me out (a mental enigma) does not help me. His advice was to go over my contracts. I did. My supreme plans are supposed to cover everything. My paint plan was supposed to last until 07/15/2013. The only thing they are interested in is selling me another vehicle. What would you do? I am not having a good time here.

I bought a new 2013 Accent. It has 7k. Manufacturer defect caused internal passenger cabin damage; rust was discovered on internal car frame. The dealer didnt replace carpet and now mold was discovered. I had no car for over 20+ days. The structural and electrical integrity of the car has been compromised.

The Hyundai extended warranty is a joke, I purchased one in 2007 with my new Tucson. However, absolutely nothing that has gone wrong on my car was covered. The A/C blower is intermittent. Its connector was not covered because its in the passenger compartment, only $600. The air bag light comes on, turns out the seat belt assembly isnt covered either, another $500. The warranty apparently only covers items that you cant see or touch and items that they cant find a way for you to see or touch. To top it off, there is nothing that tells you exactly what parts are covered. That information is only available at the dealer.

I purchased the car late Sept 2015 and as of Feb 2016 have had issues with the idle, shaking at a complete stop and not getting the mileage advertised. I spoke to the dealership and Hyundai corporate and was told that no resolution is available at this time that when a resolution is available they would contact me. Am I just suppose to keep throwing my money away putting gas in this car and making my payments when its not even running appropriately?

I purchased a Fluidic white car from Mody Hyundai (Malad W) in Mumbai, India. It was delivered to me on Sept. 7th, 2011. My car registration no. is **. I drove my car the 1st time on Sept. 10th when the car broke down at 3 in the morning. The gears refused to change. It would not change to any of the gears and the car stopped. I waited for 45 minutes on the road and finally I could drive my car. My car again broke down on Sept. 17th. This was the 2nd time I drove my car. The same problem persisted. The gears were not changing. I called the Hyundai guys and they insulted me when I went to their off in Malad West. They said that maybe I was changing the gears by pressing half clutch.My car broke down the 3rd time on Oct. 8th when I went to hotel Sea Princess. The valet guys said that the car refused to start. They pushed started the car and I got my car home. I finally called the toll free number for Hyundai on 25th. They took my car to their service station (Mody Hyundai) at Goregaon W. Even the Hyundai guys could not start my car. Nobody bothered to call me and update with the status of the car. I kept calling the Hyundai sales people. Finally, they called me on 11th and said that there was a problem with the starter motor, which they will replace. I kept telling them that there was a problem with the gear box but they did not listen.They, I again called on 12th. This time, they confirmed that there was a problem with the gears too and they would replace it. Hyundai got my car on 13th with a scratch on the front. This time, they blamed me saying that the scratch was on the car when I was driving. I refused to take my car and told them that I will accept it only if they remove the scratch. It has been a very embarrassing situation for me when my car broke down thrice in the middle of the night and once at a 5 star hotel. I requested the Hyundai guys to replace the car, as I had not even driven the car for 100 kms. and I faced so many problems. However, they refused saying that since it is under warranty, they will replace the parts and give my car back.Since I stay alone in Mumbai and work at night, it is very risky for me to drive a faulty car which breaks down every now and then. I request you to help me get my car replaced from the Hyundai people as this is bad customer service.

For the price point of this vehicle I expected not to hear anything inside. But it seems as I go 40mph and above I hear air as if the window is cracked open. Hyundai says its road noise but I know the difference. Its a lot quieter in my wifes Juke than in the Palisade. I think the door is to light weight so air noise seeps through. Hopefully Hyundai will find a fix for this. Its probably the only reason so far I would not keep this vehicle.

I have a Hyundai i20 Sportz CRDI 2011 model. I just met an accident. I hit a post and my car flew for about 15 meters and landed in a pit. My car landed on its radiator, but the airbag didnt open. When I asked the dealer, he said that the impact was not on the sensing limit of the sensor. Please, tell me the sensing limit of the airbag. What should I do?

This service is such a scam! They give it to you for free and then before the year is up and you can call to cancel, they automatically renew on your credit card. Then for a month now (calls started 12/14 and hopefully ended today), I have been trying to get through to them to cancel and reverse the charge!!! I have emailed them 4 times and tried calling only to be on hold for over an hour!!! They offer you the option of giving your number for a call back but then never return your call. I finally got so disgusted I called the main customer service. The poor woman had to bear the brunt of my frustration and said she would make a note of my call in my file and that my money would be refunded. Today was my 5th call and now I am waiting to see if I get a confirmation of my cancellation like I was promised. I love my Hyundai and have owned them since 1997 but this treatment is enough to make me bad mouth them forever!!!

I can create a quote online for a 2012 Hyundai Elantra Limited. It has a black exterior, beige interior with the tech package and without the cargo net, cargo tray, floor mats, ect. When I asked the dealership, they never have these. They refused to order it, stating Hyundai does not take request. Additionally, all the cars on their lot have the crap I do not want (cargo net, cargo tray, floor mats, etc.) This adds up to $400 worth of junk. I asked them to remove it and they wont. Shouldnt that make it a Standard Option? If that is the case, isnt that false advertisement? The website advertises something that the dealerships will not deliver. I am reporting this to the Better Business Bureau and suggest others to do the same.

I would like to tell you about the service I received Hyundai in Downingtown, PA. I recently took my 2013 Hyundai Tucson for an oil change and state inspection which I was impress of how quickly it was taken care of. They provided great service and I was happy to return for more service. Due to a poor wheel alignment the service department had recommended that I replace my rear driver tire so that my car can pass inspection. When I left the dealership I heard a loud noise from the back tires. At first I thought it was from a wheel alignment that they recommended I needed. During the week, I notice the noise getting much louder to the point where I felt it was unsafe to drive. I went online to see if there was an appointment available but there wasnt so I decided to go to my local Firestone to get a second opinion. I described the noise and how a wheel alignment was recommended. During their inspection, they discovered that my new tire that was replaced by Hyundai was extremely loose and only hand tighten. I am so disappointed because I really thought I received great service especially being the end of the day but instead my life was at risk. I seen it for myself how the lugs were only hand tighten and the wheel shook by touch. This is my second Hyundai vehicle and second Hyundai dealership that Ive dealt with and I was never disappointed until now. I was able to speak to the service manager which he kindly took the time to see the vehicle. In return of risking my life he offered a complimentary oil change and to speak with the mechanic who worked on my vehicle because apparently thats what my life is worth. I will never trust the service of Hyundai again. I can only hope they will learn from this situation so that other customers will not be at risk.

Dont get me wrong, Ive had my Hyundai Sonata for 3 years now and Ive been a loyal customer, having a Sonata for 3 more years prior to that (6 years total). With the end of my lease, I drove my car up to the dealership I had got it from and they refused to take it, saying that they didnt have anymore space in their lot. They referred me to a different dealership who I then called and told me that they only take cars back that have been leased from them originally. They told me that my original dealership should be obligated to take it back. So we called my original dealership again and they again said they could not take it because of space issues. We then proceeded to call the headquarters, boggled at how Hyundai wouldnt take in their own vehicle... What are we supposed to do? We cant keep it cause its illegal, but no one wants to take it? Im baffled.Then I proceeded to call customer service to talk about my lease end deals and the woman was completely rude for no reason whatsoever. I was not notified of a payment that hadnt gone through and could not make debut payments because you cant do so online (which is so archaic that your only online option is to pay by check). As a once loyal customer of Hyundai, I dont think Ill ever return to this unprofessional mess.

I paid extra for a paint and protection warranty 2 1/2 years ago (5 year plan) cost $295.00, for my Hyundai Elantra. I took my car in Sept. 13, 2014 on a Saturday, specifically to get my interior cleaned. I left my car there and came home. Four Hours later I was called and told they could not do the interior as they had no one to do this. Also the service advisor Pedro ** in charge told me this was the first time he heard of this warranty. And was told I had to come back during the week. I told him I couldnt as I work and they should have told me this hours ago or better yet the time I made the appt.. Well the service advisor Pedro ** stated they would do the cleaning. Well when I got my car back the seats were wet in spots, and when they dried none of the stains were gone. I have not called them back but I will and let them know how disappointed I am as I have paid for this service, and no one was honoring it. This will probably go on deaf ears but maybe it will stop someone else from giving the car dealership more money for service they dont follow up on.

I have been a Hyundai customer for many years. Fortunately, I have only had to call for roadside assistance a couple of times. They were courteous and prompt. Even when I had some personal technical difficulties, they were patient and understanding. They did follow up calls to make sure that the service was satisfactory and complete. Very organized and very professional.

After driving my car for only 20 months the engine started to make a ticking noise & now my warranty claim is denied for lack of receipts & sludge. I am highly upset because I have to pay for a car that no longer works at the same time continue to pay for a warranty that denies my claim. What really is the point of purchasing a warranty if they are going to deny you? Now be that as it may I had this same problem before with a previous car I owned but did not have a warranty on it. All the reason why I purchased a warranty this time. What is up with all these used cars breaking down after 20 to 30,000 miles driving it? So I got a warranty on the Hyundai as part of my payment plan. The worst part about this deal is that Hyundai sold me a warranty that has been denied because of supposedly sludge build up in the car. I gave them a total of the latest 3 receipts I had. I sent them the stickers that the service men place on the corner of your driver side window for every time I had an oil change, dating back to when I first got the car to prove I actually did have the car worked on. And yet I am still denied. It really sucks. I pay my notes on time and have my car maintenance all the time. I was not even aware I had to keep my receipts for the warranty to even be used. They are not at all loyal to their customers. In talking to them they all will say they understand but cant do nothing for you, while they are still charging you for a lemon they sold you. America needs to make a law behind this. If a claim gets denied they should at least discontinue the contract seeing as they cant do anything for it if they obviously deny you. I also believe that all cars should be refinanced to the bluebook value if something as tragic as an engine or transmission breaks down.

I currently own a 2005 Hyundai Sonata but decided to get a new car 2 years ago. Not knowing what I really wanted, I decided to lease a new 2016 Hyundai Elantra GT. Prior to the end of the lease in January 2019, I received a letter from the dealership stating that they will cover termination fees, excess wear and tear, disposition fees and over mileage fees. I leased a new 2018 Hyundai Kona in August of 2018. To my surprise, I recently received a bill from Hyundai Motor Finance Company for over $1,300. I have made countless phone calls to both the dealership and finance company to no avail. The dealer says they have done everything they can and do not understand the charges, the finance company says that they are just going by my contract and here I am stuck in the middle with a bill. I ended up paying the balance for loss of sale, a term I heard only after turning in the car. The Hyundai Motor Finance Company has even charged me $65.00 a hubcap for curb rash; $260 just for hubcaps! When speaking with one of their representatives, she explained that they want the car back in the same condition I got it in; In other words, they do not accept normal wear and tear. They are a third party just like any other bank and really dont have anything to do with what dealerships tells me. Unless you are willing to read all the fine print in your contract at the dealership, which is kind of hard because all they really want is to have you walk away with a car, take the contract home and read it before you sign for after it has your signature, you are legally bound to its terms. Dont expect the dealership to explain to you important terms like loss of sale; the difference you are responsible for if the car is not sold at auction for a price that covers the remainder of the lease balance. Call the Lease End department before you turn in the car and arrange for a pre-inspection so you can fix everything at a fraction of the cost. I could have replaced all four hubcaps for less than $100. I now purchased the excess wear and tear insurance for the new vehicle; lets see how that goes?

I have had my car serviced regularly. I decided to get the oil changed at 5000 miles but went over. However, before that can happen the car starting running rough. Check the oil dipstick, there was no oil in the car. No leaks! Howd this happen?

I am having a huge issue with the quality of service that I am receiving from Hyundai’s service department in Carlsbad. I had an issue with my car on Friday 10/5 around 730 am. I had the car brought to the service department at the dealership by AAA that morning. I received a call from the AAA driver that my car was dropped off at 815. I didn’t hear anything until 2pm from Ulysses that they received my car. He had a second to look at it and maybe it had just run out of gas. I explained that it was having issues prior & when the AAA guy jumped in it did turn on before bogging out so if they could do a diagnostic to the car just to make sure everything else was fine.He asked for my consent to put $20 worth of gas in it and then let me know if it turned on before doing the diagnostic. It has now been 5 days and I have not received one text or call. I called to get an update about the gas, but Ulysses had already left for the day. When I called today I was placed on hold for 13 mins before a rude receptionist told me Ulysses was out for the next two days and won’t be getting to my car. Is this what I can now normally expect from this location? Before moving out here I would take it to the dealership in Corona and they have always given me the best service, quick and communicated great with what was going on. I now feel slight nervous and used leaving my car at a dealer that is so unresponsive and upright rude every time I’ve called.

My wifes 2006 Sonato airbag light went off. We took it in and the dealer stated the seatbelt connector was defected. Even though we had an extended warranty, my wife had to pay to have it fixed. Just about a year after, the airbag light went off again and now the dealership will not cover its parts. The dealership said the part is now out of warranty and we would have to re-buy the belt. The belt works fine, but the light will not go off.

GC 2013 3.8 Track (Love Car cant say the same for Company) - On Saturday, April 16th, 2016 I went to Balise Hyundai to have my vehicle serviced and to address my concerns about the paint peeling on the front bumper near the hood of the car. I showed the peeling paint to the service advisor Phil ** who took pictures of my front bumper and stated that he would pass them along to the person who handles warranty claims. Phil explained that I would need to come back to Balise Hyundai during the week to have my concerns addressed. It is important to note taking time off during the week was not feasible during that time due to the structure of my current role and the responsibilities it entails.On Wednesday May 11th, 2016 I brought my vehicle to Balise Hyundai and showed the bumper to Bob ** (Service Director) who immediately began to tell me that my warranty didnt cover the damage and that it appeared as if the bumper was painted over or that something had spilled on it and therefore was not Hyundais responsibility to cover. Bob proceeded to take pictures while he instructed his co-worker Stephanie to gather some info on my vehicle. After a few minutes of both Bob and Stephanie examining my vehicle, I asked Stephanie to update me on what was being discussed. She stated that I was not under warranty for paint as my car was three years old. I told her that while my car was a 2013, I did not begin my lease until September of 2013. She then asked me about the mileage which I told her was less than 36,000 miles. Another 5 to 10 minutes of conversation with Bob yielded a plethora of biased assumptions that I found to be quite concerning. Bob ** insinuated I caused the damage to my vehicle. I left Balise Hyundai and then called Hyundai Motor America to report my warranty claim and ask questions. At that point, the integrity of Bob ** was in question and I was concerned that Bob would intentionally fail to submit the warranty claim and tell me it was not covered or submit the claim filled with biased narrative and minimal facts. I spoke with a Genesis representative named Christina (case #**) and she explained to me that she would look into it and contact Balise Hyundai to follow-up. Christina said she would call me back that day to update me however I never received a call. Later that day I was set to travel out of the country for two weeks. On Thursday, May 26th, 2016 I contacted Hyundai Motor America to follow up regarding my warranty claim. I explained that I had not heard from Bob or Stephanie about next steps.On Friday, May 27th, 2016 I received a call from Stephanie who left a voicemail stating that Hyundai wanted me to take my vehicle to the Balise repair shop to get an estimate of the damage. Upon hearing the message left by Stephanie I called her back and was unable to speak to her directly. I left a detailed voicemail inquiring about the arrangement of a specific date/time to bring the car for an estimate. Stephanie never responded to my message.On Saturday, June 4th, 2016 I brought the vehicle to Balise to get the estimate and was told that the repair shop is only open during the week. I spoke with General Manager Brian ** who told me to email him pictures of the paint concerns and that he would get an estimate for me on Monday and send me the quote. (See attached photos) On Tuesday, June 7th, 2016 Brian emailed me stating that a rep is coming today and will see if he approves the work. Estimate is $1,300. On Wednesday, June 8th, 2016 I emailed Brian back and ask him if the rep would be calling me directly to let me know the decision concerning my car. Brian emailed me back informing me that it was decided that my hood would not be covered but that the decision to repaint the bumper hadnt been made yet. On Friday, June 10th, 2016 I emailed Brian to find out how long it would be to determine if my bumper was going to be covered under warranty. He replied back confirming it would be 7 to 10 business days. On Tuesday, June 21st, 2016 I emailed Brian seeking an update on the pending situation. I received no reply.On Wednesday, June 29th, 2016 I receive a voicemail from Bob ** stating that he wanted me to return his call because Consumer Affairs wanted a factory rep to look at my vehicle. He also stated the rep would be at Balise on Thursday (the very next day). I called Bob back to arrange the time for the factory rep to see my vehicle. I explained to Bob that I worked and that he was giving me very short notice. I asked if I could schedule something for Friday or the week after and Bob told me that the Factory rep only comes once a month and that if I didnt come tomorrow (Thursday) it would be next month before another meeting could be arranged.On Thursday, June 30th, 2016 I arrived at Balise at approximately 7:30 am which was the agreed time slot. This time was chosen as it was early enough for business to be handled and ensured Id make it to work on time. The factory rep showed up after 7:30 am and while I sat in the waiting area Bob failed to inform me that the factory rep arrived. At around 7:50 am I went to find Bob to inquire about the factory rep. That is when I was informed that Loi **, Eastern Region District Parts & Service Manager was already looking at my car. When I approached Loi he informed me that he was checking to see if there was any report of an accident concerning my car. After a few minutes, Loi approached me and told me that the bumper damage was going to be covered but not the chipped paint on the hood of the car. I was then instructed to go to the Balise repair shop and schedule a date to have my car brought in for repair. I followed those instructions and spoke with the Collision Repair Manager, Tim **. We agreed to have the bumper painted on July 11th, 2016 and he told me that it would take two days.On Monday, July 11th, 2016 I brought my car to Balise repair. To my surprise, I then had to rent a car from Enterprise because Balise Hyundai stated that they didnt have any loaners. They also informed me that even if they did have loaners, it would cost me. Over the course of two days, it cost me $60 to rent the car from Enterprise. On July 13th, 2016 I returned to Balise to pick up my car but was told that it was not ready. I was then left to rent a vehicle for another day. For my inconvenience, Jim ** who works for Balise Collision Repair agreed to cover the rental cost for that day.On July 14th, 2016 I returned to Balise to pick-up my car and was astonished by what I saw. I spoke with Balise Collision Repair Appraiser, Jesse ** about the fact that the color of the bumper that was painted did not match the color of the rest of the vehicle! During my conversation with Jesse, he informed me that prior to beginning the paint job he called over to Bob ** and asked about blending the paint into the hood and the fender to prevent the noticeable color difference. He was told by Bob to only paint the bumper. Jesse explained to me that the color difference was typical with the type of paint on my car and that during most repairs to assure that the color matches the other parts of the car they blend into the other areas. (See attached photos)I havent yet heard about whether or not I will be reimbursed or receive credit towards my monthly payment. When I followed-up with Hyundai Motor Finance about my situation was I essential told sorry for your troubles. You still must pay your monthly bill and if we dont receive payment we will repo your car. It will be auctioned and all accrued expenses will be your responsibility. Moral of this story: Dont buy Hyundai as their Customer Service is horrible and they dont care about loyal customers.

Although a 6 speed manual, 2 door car might not be everyones cup of tea, I really like this 3.8 L/350 HP coupe. It runs very easily in traffic and has plenty of capability when given a clear road to play on. I have had no significant complaints in the 42,000 miles I have driven it and Hyundai have covered every little issue that I have had. Warranty and service are great but gas consumption isnt!

My husband was in a serious automobile accident and passed away because of the injuries in October. He leased a Genesis and the lease was up in October. When I turned in the car I ended up owing over 2500 because of mileage overage fees. I had wrote the CEO of Hyundai and the President of Hyundai finance to waive the fees. We incurred the overage charges because we had to go see my critically injured husband in the hospital and drove over 100 miles each day. They would not waive the fees and submitted the fees to collection which lowered my credit score. I have incurred medical expenses due to my husband death and had to sell my home. I am unable to get an apartment thanks to Hyundai. My credit score was lowered and I did not qualify. I did pay this bill in full and I still had my credit score lowered. I will never buy another Hyundai again. My husband and I did love our cars but I was just blown away with how heartless these people are. We have leased two cars from Hyundai and I bought my car. They clearly got quite a bit of money from us already but they did not have the heart to help out a widow who had medical bills and is just trying to survive. In fact I am trying to figure out where I am going to live right now. I had a friend who also lost her husband and the car dealer waived the overage fees. It was not Hyundai. I wish I bought my car from another dealership. Heartless, Heartless, Heartless and Greedy.

Hyundai Sonya 2011 - I got my daughter this car for graduate and have had nothing but trouble. I should have stuck with Toyota. Will know better next time. Have put two starter and now the steering column needs to be fix or she might lose her life driving it. I dont recommend this car at all.

Secret room scam artists. Leased a car for my daughter in 2011.. When the lease was up we went to buy the car out due to the overmileage on the car and decided she really liked the car. After showing her this fabulous 2014 car they made a very appealing deal to her and she agreed to lease again. They bought her car and said they would pay the overmileage on the car and she is free and clear to lease a 2014. Ohh wait.... You want to keep the same payment??? Well then they said you have to put 1800$ down in order to keep payments where they were... Wait let me speak to my manager...Away to the secret back room to see if deal can be made but first initial this to show what you want your payment to be... Huh? Umm ok? (Btw my husband and I own 5 vehicles and the only place that has a secret back room is Hyundai in Dickson city).Ok long story short she signed and gave them $1800 for this 2014 Hyundai Elantra. 1 month later I got a letter stating I owed the overmileage on the 2011 Hyundai bought back off me to get me into the 2014. When I called Greg (my sales guy) he said he talked to Ray and it was simple mistake, not to worry, its all taken care of. We bought your car, therefore we paid your overmileage...Month 2 I get a second notice that my account on the 2011 is past due with interest $1592.27... Husband and I personally went up and again Ray, max Carlos, never came out of the secret back room but again I was assured it was taken care of, we bought your car... Yet no manager had the time to come out of hiding in the secret room. Finally a collections agency calls me and tells me I am placed in collections for an unpaid balance of the overmileage on my 2011 Elantra! They advised me to go to the dealership and advise them they need to either cut me a check for this amount or be on a conference call with me to clear this up.My husband and I go to dealership and demanded to get on a conference call with the cowards hiding in the back and was denied. I repeatedly kept asking for Carlos to please come out of hiding and talk to us like adults and make the call at the desk we were at. We were then told he couldnt because his computer was different and showed more info than the ones on front. Umm ok? So we said fine we will go in the back where Carlos is and use his phone and computer screen to straighten this out. Ok heres the best part... We were told Its very busy and dangerous back there. My husband responds.. Is there a car on a jack waiting to fall on our heads??!He absolutely denied us a conference call and our issues werent resolved until 2 days later when I contacted the collections agency and told them what I experienced... She immediately called them.. Had me on line and spoke with Carlos who agreed to pay my overmileage like he should have in the first place! Bottom line its a very shady place and they are hiding something or that conference call would have not been a problem!I have never ever been to a dealership like this and dont plan on ever going back... Except with my attorney if I get one more letter. I plan on contacting the attorney generals office, Better Business Bureau (oh wait they were already reported to them) and vow to never ever do business with them again. I never once got an apology but surprisingly they expected me to thank them for trying to help lol. Ummm thanks?

I purchased a 2007 Hyundai Tiburon in March of 2011. It currently has 60,312 miles. Whenever the car needs to shift into 2nd gear, it jumps. I have been told that I need a new transmission. Being that I am not the first owner of this car, the 100,000 mile warranty does not apply. Being that the mileage is so low, I feel that the transmission should have not gone out so soon. This is my first purchase of a Hyundai. Ill never buy one again. Next time Ill stick with Subaru.

Very angry with Hyundai Motor America. At the end of February my car had a warning light (the only one ever) Hybrid battery low, stop do not drive. After 2 days hunting for a battery, we replaced the battery only for it to be completely dead. Had it towed to the dealership. They run a diagnostic on it and tell me that it needs a power relay assembly kit replaced. Ok, so we have that replaced. The next day I call and they say, Well we replaced it but your engine is locked up! BULLCRAP! I have been going back and forth for over 2 months with Hyundai Motor America only for them not to stand up to their word!HMA called dealership to have them drop the oil pan and look for metal fragments, well guess what? They found metal fragments in my oil pan. Even knowing that these metal fragments are in there they are still denying my claim and refuse to replace my engine. They say my car is not part of the recall, imagine that! Is anyones car actually in the recall... I am so **! They are worthless liars! Would like to have an attorney to contact us all.

We were driving down the road and the wheel broke. All studs were still fastened to the car and the wheel sped by in the ditch. Two OPP officers said they had never seen anything like it. I went to Orangeville Hyundai to show only. They were very ignorant and told me that it wasnt their fault and would not talk to me. So I told them they were pretty ignorant and I was going to get in touch with you. They said, Good; just do that. If you guys are all that way, I will not be buying a Hyundai again. We could have been killed. My car has damage from the wheel coming off but all I was trying to do was maybe save somebody from a wild ride like I had.

I am extremely disappointed by the way Hyundai USA decided to handle my handsfree case. This issue was present since day 1 of us purchasing the vehicle in 2017. I spent a lot of my time at home and away from work troubleshooting and sending several audio recordings to the company and have been able to reproduce the issue with every single phone call, however the dealership kept the vehicle for several hours and returned it back stating we dont see a problem. I purchased a new phone, and switched 3 different carries, however the problem never went away. I am extremely saddened by Hyundais lack of ownership of the issue. The least Hyundai could do is try to replace the radio or the microphone to eliminate the issue, instead Hyundai decided to close the case. However, after this experience, I will be taking my business to a company that stands behind their customers. It is such a shame for the entire Hyundai team that they wont stand behind the customer and fix something that is still under warranty.

Hyundai Motor Finance sent us an unsolicited pre-approval. We were in the market for a new car, Hyundai vehicles had good ratings so we went to the Hyundai dealer. We should have known from the get go that something was fishy, they tried to change the rates/terms in the pre-approved letter, then the $2,500 discount magically disappeared from the final contract, they then said it did not apply to pre-approved offers, though it had been on the first contract they showed us. Our mistake - It was now 10 at night, we went ahead signed the papers and drove the car home. Problems started with the first payment that they claimed not to receive the paper check in the mail, then paying online was not an option, so we went to Western Union and sent them a payment. Second payment same issue. They seem to have real administrative problems processing and keeping track of paper checks. Third payment we sent in a double payment to cover the month ahead. 2 months later they processed the check, it bounced for NSF ($10 difference in our bank account). They repossessed the car with no warning, no contact, no opportunity to even know that the payment they took 2 months to process had now bounced.They took our car over 300 miles and 6 hours away to another state and gave us less than 10 days to reclaim the car (with hundreds in extra fees for towing and storage now applied). Every attempt to process paperwork with them was a waste of time. We spent over 12 hours on hold in a period of 3 days trying to resolve this, only to be cut off, transferred, or just plain left in limbo. One day we were on hold over 2 hours when it hit 5 PM, and we were disconnected because their office closed. We finally got one human on the phone who was willing to help us and would fax paperwork for us over to the dealer. It never arrived. The finance dept at the dealership was equally baffled and attempted to help us resolve the issues but Hyundai finance wouldnt ever cooperate with the dealers office.Of the limited number of days we had to reclaim our car, 4 of those days were weekend days which their office was closed. So we had 6 working days to try to resolve this with an office that we could never get through to except on a very few occasions (I think we actually got a human 3 times out of about 40-50 tries). No paperwork ever arrived at the dealer, they would not accept any paperwork that the dealer had on hand (it had to be their special forms). Our car was over 300 miles away in another state. We had the cash - but because of their convoluted procedures, and lack of help, and terrible staffing on their customer service lines - WE LOST OUR CAR!Where did our car end up? At a Hyundai dealer in Ohio that seems to have a car lot brimming with dozens of used Hyundais, less than one year old with low miles (like our car), that are for sale at almost the same price as when they were brand new, but with used car interest rates, with car loans offered by - you guessed it - Hyundai finance!We were out our $2,000 down payment, our $4,000 trade in, + 2 payments, and now with the extra fees Hyundai STILL wants an ADDITIONAL $3,500 from us for a car we had less than 4 months. Our credit is wrecked (the repo lowered our score over 120 points instantly). In hind sight - this seems like a terrible scam where they are selling the cars twice, the second time at higher interest rates at almost the same price as brand new, and racking up impossible fees, and unwilling to work with consumers to get their cars back.4 months with our Hyundai cost over $10,000 - not a bargain in anyones book. Their lack of customer service, inability to reach them, the stonewalling as we tried to get the money to them to reclaim our car - they just made it absolutely impossible. And sending our car over 300 miles away - how high do they have to make the hurdles? We live in a metropolitan area with plenty of auction lots where the car could have gone to, sending it 300 miles away was overkill, designed to make it even more difficult for us. The finance manager at the local dealer was left shaking his head. Apparently 300 miles is the MAXIMUM that they are allowed by law to take the car and they took it to the max (12 miles further according to MapQuest). Shady.

I was in a head-on collision in my 2004 Hyundai Elantra. I had my seat belt on, and I was the driver. My air bag light came on, but my air bag did not release. I suffered a great amount of pain, because my knees hit the steering wheel very hard.

I would like to express the way I feel about a recent unpleasant experience my family and I went through at one of your dealerships in Bogota, Colombia. We were referred to the Hyundai location on at Carrera 34 and 13 Calle in Bogota. We went to get a car for my nephew. The sales lady was **. She asked us for many types of papers including real state proof that I have down there, a person with great credit history, which I use my brother in-law for it. I also offered up 30,000,000 pesos which translates to $15,000 on a car that only costs 56,000,000 pesos which translates to $30,000. We were trying to finance just half of it because I will pay off the car in less than six months. I guess everything was going okay with all the submitted paperwork because Erika asked me to bring 3,000,000 pesos cash and I did, which is equal to $1,650 to set the car aside for us. Now, the finance gentleman, **, even got involved and said that it will be possible for the deal to go through due to all paperwork provided and the amount of money I was giving ($15,000).All of a sudden, I called Javier on 8/16/2012 from the Miami because I had to come back from vacations and he said that we were not approved because my brother-in-law did not have a super credit history, which it is not what he said in the first place. He said that his credit history was good enough plus all the money. Okay, I am not upset that much about whatever reason your company decided not to approve us. I work with customer service for an outstanding company here in the States and no one gives the amazing service we do to our guest. So, yes I was not impressed for a second with your customer service at that location. Now, the issue I have, it is that I gave your company, Hyundai, $1,650 to set the car aside for us. Now, ** said that he has nothing to do with that, which is hurtful. He said he does not work for Hyundai. He works for the finance company. Funny, I met him inside your Hyundai dealership. And now, ** is too busy go to the cashier window and give us our money back. She said she is at an event and she cannot do anything about it. She said that we need to wait over a week to get our deposit back into an account of my family. When have you heard that!? I gave you, Hyundai, cash and I expected it back now! I already got a car today for my nephew with the Dodge in Bogota with no hassles at all! I just need my money back! I would continue to send this email to every dealership in the States and international. Someone needs to clean up dealers/sales teams that are super misleading.

I have a 2002 Sante Fe. It was a recall because the back end rotted. I did not know about this, so I took it to my mechanic because the vehicle was not driving right. He called me to tell me that the back end was rotted. He called Hyundai to see if it would be covered under a warranty. They said it was a recall, so they would take care of it. I had it towed at my expense. I had asked if I could get vehicle on loan and they said they dont do that. It was not my fault that this happened, so why do I have to pay out of my pocket when it was a defect on Hyundai? It is going to cost me around $300 for a rental. This is bad customer service. Please let me know if this is the policy. I am being put out because of a problem that Hyundai caused. I am very upset about this. What can you do for me. Thanks for your time in this matter. I do not want to bad mouth your company for bad customer service.

New I10 Not Working: This is to inform you that I had purchased a new Hyundai i10 Asta on 11th April 2012. The vehicle was registered under registration no. **, and the same was delivered to me at 7pm on 11th April 2012. After taking possession of the car, I left for my residence at Naigaon. As I was closing towards Naigaon, my vehicle stopped working after a run of just 68 kms and was completely dead. I parked the vehicle and next day, I called up their call center and complained for the same. I was given a complaint no. (job no. **). Their technician, Mr. **, reached the spot and inspected the vehicle. After nearly working for two hours on the vehicle, he reported that the vehicle cannot be repaired as it would not start; hence, it had to be towed to their Thane workshop. He called certain concerned people, asked for a tow van and gave a report form giving details as vehicle not starting, alternator problem, taken by towing.From there onwards, my turmoil to get my vehicle repaired started. I called up the showroom from where I had purchased my vehicle and spoke to their sales manager, Mr. **, tel no. **, who promptly shifted his responsibilities to Mr. **, tel no. **, stating he is the technical in charge and will be able to help me out. On contacting him for two days, I got only one reply from him that we are trying to locate the fault. On pressing him to give me a proper status of my vehicle, he abruptly said that he was not concerned about it and was just trying to help me out and I should be contacting their technical in charge of Thane workshop, Mr. **, mobile no. **, as the vehicle was in their possession. After explaining to Mr. ** the entire case, he to promised to come back and report the same. As I did not get any response from him in the next 24 hours, I called him back on which he told me his assistant, Mr. **, will keep me updated of the status. I waited for another 24 hours waiting desperately for his call. I called Mr. ** and informed him that I have not received any call from Mr. **, on which he was very courteous of giving me his mobile no. ** (Mr. **). He called me up in the next 10 minutes and Mr. ** was the first person to update me that the vehicle had some alternator problem which they will replace and the vehicle should be ready by 16th April evening. After calling him again in the evening for my vehicles delivery, he told me that there were still some problems with the new alternator as the current was fluctuating and the vehicle needs further inspection for a day. I asked him if I could speak to someone senior but he could not provide me with any. In my desperation, I went to the Hyundai site address and got the number of M/S **, assistant manager, western division regional office, tel no. 022 40969000. On speaking to her, I thought I am coming close to solving my problem who promised me that she will look in to the matter and come back within an hour. After contacting her after an hour, she told me that I will see that my regional manager will personally look in to my case and by tomorrow, she will be coming to some solution. On 17th April, I tried to call M/S ** but I couldnt go through her tel. no. But I got a call from Mr. ** stating that the alternator replaced was also defective and they were waiting for a new alternator to arrive.This probably was the peak of any company being so irresponsible and hence, I once again called and told M/S ** that I do not wish to take a repaired vehicle, where their best technicians as claimed could not locate the problem in nearly six days for a brand new vehicle which was used for only three hours and approximately 70 kms. After purchasing a brand new vehicle and it stopping within three hours of delivery and me desperately calling nearly 125 times to their six top company representatives in the last six days and going in to hardship like getting stranded in the middle of the night and using a car on rental for the last seven days, my problem has no solution as I was forwarded to one more executive Mr. ** (**) by M/S ** as she had to go to Pune and could not attend to my problem. Last but not the least, Mr. ** has once again promised to look in to the matter fairly. As a customer, I dont deserve to suffer like this whereby I will be forced to address my complaint to the Consumer Forum as no solutions are seen.

Worst vehicle ever!!! The engine seized at 90,000 miles without warning. Now at 92,000 miles the steering column is shot. My mechanic found that the steering coupling among other components were basically shredded. He replaced the column and brought it to Hyundai of Metairie to have the electronic steering reprogrammed. The Hyundai service dept. will not do it. They want to replace the column again. They say the car isnt drivable. It was driven to them.

2007 Accent problems - Where to start. First off, Ive had nothing but issues with this car. Faulty lighting, faulty sensors even my passenger air bag doesnt work, and theyve fixed it twice now. My light still remains on. I started having car issues when my car started jerking really hard when it went into gear. I took it to the dealership and they said everything was okay. My car runs like a champ. I asked them personally. Did you check my transmission? They said yes, everything is fine. I called a week later because I still was feeling the kick in my transmission. They said they never checked my transmission last time I was in. I feel I was lied to. Also, apparently, there was a recall on my car for several faulty wiring issues. I was never informed about this. I just found out in 2012 when this recall happened in 2009. Also, I got into a car accident. It was not my fault. Ive had my car took in twice for an alignment, window fixed 3 times. Also, my axle was affected in this wreck. They did not tell me this until I took it to someone else and they told me that my axle was messed up due to my car being hit. Hyundai never fixed it. Ive had something lose moving around under my car ever since the accident and they are still saying there is nothing wrong with my car and refuse to fix it. I plan on getting this car fixed then trading it in. Ive paid way too much money for things that were under warranty and should have been fixed the first time. I will never again purchase a car from Hyundai.

After 76,000 miles I experienced a catastrophic engine failure in my 2011 Sonata Turbo 2.0. The Hyundai service department that the car was towed to said they did not know why this happened. After considering the warranty, it was determined that the engine would be replaced. The second motor was installed and the first time it was cranked, it was determined that the engine failed. A third engine was then installed. At about 10,000 miles on the 3rd engine, the exact same catastrophic engine failure occurred. I learned that Hyundai had previously installed a re-manufactured motor (the third engine) instead of a new long block. I am now waiting to hear if the warranty is even going to cover the 4th engine replacement.I am researching information on Texas Lemon Law to see if this would qualify; my novice experience would say YES but I am horrified to read the other experiences on this website. I would like to think Hyundai is going to try and make this right for me, but I have my doubts. To say the least, I will never purchase another Hyundai. It is disappointing because up until now, I had enjoyed the way the car drove, handled, and how efficient the eco-boost was on fuel.

I have booked a Santro Xing (GLS) on 09/29/2011 with a scheme (insurance & registration free with accessories) from BM Hyundai, Dehradun (Uttranchal). On Oct. 24th, 2011, I have visited the dealer after discussing with sales representative to take the car. Firstly, they made me wait from 15:45 to 20:40. Hours later on, they told me that the scheme on which I had booked the car wont be provided now as the scheme has changed. I told them that I have the receipt of the advance booking amount but they were not ready to listen. Moreover, they asked me to deposit extra 2000 bugs for that scheme with it. They havent provided me corporate discount of rs.2000. Moreover, the manager was not ready to meet/talk to me. After all, I have left the corporate discount and picked the car. They told me that 3.5 liters of petrol is in tank, so I moved towards my home which is about 10 kms. away. On the midway, the car stopped where there was no petrol pump nearby and I was alone. Somehow I managed to get help from a stranger at around 21:30. I called the SR who was dealing with me but I got no appropriate response. I am really disappointed with the pre-sales 7 after sales service. Later on I realize that I have done a mistake by taking a Hyundai car.