I have left side pulling problem in my new Hyundai Tucson car and I have lots of complaints in Hyundai customer care but he didnt short out my problem and do not have any proper response. Third class company in customer satisfaction in India. Contact me at **. Mo:**.

Ever since I bought this car three years ago, I have had nothing but problems. When I turn the steering wheel left or right, in both drive and reverse, it car sounds like you are going up a roller coaster. It clicks so loud! I have replaced tie rods, CV joints, and anything else that was the cause for the clicking over the last 3 years and the car still makes this noise. No one can seem to figure that issue out. In three years, I have replaced the tires 4 times, the brakes 7 times, multiple studs and bolts, and the rotors three times. Its like the car eats anything tire & brake related! Last year I began experiencing what could only be described as the car losing power right in the middle of driving.Also when I would turn the car on, it was so incredibly loud that I thought it was going to fly away or explode. While driving it would jerk so hard to where I thought I was going to break down. It would get stuck staying around 3000 rpm and wouldnt shift past that so going faster than 50 was hard and scary because it felt like the car was going to shut down and sounded like it was going to overheat or blow up. This was brought to the attention of Laurel Hyundai and I was informed that an engine recall was opened on my vehicle, but nothing could be done until the car actually stalled out, caught on fire, the check engine light stayed on, or began showing the required symptoms of engine failure under the recall qualifications.On May 7th of this year, I was driving up hill going approximately 40 mph on a very busy road. I was approaching a stop light and when I went to start slowing down, every light on the dashboard lit up, the car stalled, I couldnt turn the steering wheel, and I couldnt stop the vehicle! The brakes wouldnt even work! I started rolling down the hill backwards and applied my emergency brake. Since my foot was still on the brake, I was able to put the car in park after it stopped rolling backwards and I turned the car off. I tried turning the car on three times and it wouldnt turn over. I tried the fourth time and the car turned on, but the oil lamp light was blinking and the check engine light was illuminated.Mind you I had my 7 year old twin daughters in the car with me when this happened! I immediately drove it to Laurel Hyundai. I was told the car would need to be tested for some sort of noise and if it failed that the engine would need replaced under the engine recall. It did fail the test and I was told that it could be two weeks or two months before they would get the new engine in and I would get my car back. I was given a rental car that got 12 mpg and cost $72 dollars to fill up each week. I did not get my car back until May 31. I only drove it from the dealership back to my house, which is less than 2 miles away. I parked the car and did not drive it again until the next morning when went to get gas. When I started backing out of my driveway, I noticed a giant puddle of oil.I also noticed that when I would apply the brakes, the brake pedal would make a noise, almost like a rubbing click, like there was air in the brake line. Not only could you hear the noise outside of the car, but you could feel it in the brake pedal. Less than 18 hours after getting my car back I had to immediately take it back to the dealership. On my way there the car started making a very loud clanking noise. I parked the car and 3 salesman, the lot manager, and another customer heard and confirmed the clanking noise and the oil leak. It was suggested that it sounded like a heat shield or even a tool being left somewhere in the engine when it was replaced. Because it was Saturday the service department was closed.I was told that I would need to just come back on Monday when the service department opened. The lot manager told me that it wasnt safe to drive the vehicle with it leaking that amount of oil because it could catch on fire. I also did not want to drive the vehicle until Monday because I did not want to make the clanking noise any worse! The lot manager did help me out and provided me with another rental to drive. I asked if the rental could be something more efficient on gas because I just filled up the last rental car that I had the day before, which cost me $74 dollars, and just put $40 in gas in my car and I was not going to fill up a third car. He obliged and gave me one of their vehicles from the lot as a rental.I was contacted on Monday and told that it was leaking oil and it would be fixed and that the noise was from bad front brakes. I just had brand new brakes and tires put on the car in January of this year so I did not believe that, but like I mentioned before, the car literally destroys tires and brakes beyond anything that can be considered normal wear and tear. I was given my car back the next day and sent on my way. On June 24th I had to take the car back because it was still leaking oil!! They fixed the leak for a second time and I was given my car back the same day and told again that the noise was from bad front brakes. A few weeks later, the check engine light came on.I immediately drove the vehicle to the dealership and I was told that the diagnostic test said it was just a loose gas cap and the light was cleared and I was sent on my way. I was a little unsure about this but I had just gotten gas the day before and was told the new computer update made this sort of issue very sensitive to the car and easy to pick up. I had the brakes and rotors replaced on the front of the car since I was told they were bad and the cause of the noise, and yet the vehicle still continues to make the clanking noise. The only issue that was fixed from changing the brakes is that there no longer is the noise coming from the brake pedal and under the car when I apply the brake pedal.On September 17, the car began driving the way it was prior to the engine replacement; trouble shifting, making the loud noise when I turn it on, lacks power when it reaches around 3000 rpm, all those same, nice engine failure symptoms. On Friday evening, September 20, the check engine light came back on and is still on. I know it cant be a loose gas cap because I havent put gas in the car since September 13. I tried to call the dealership on Saturday the 21st and no one answered so I left a message for the lot manager to please return my call. I am so highly frustrated and seriously concerned about mine and my childrens safety while driving this vehicle! Not to mention, Im very wary on taking the car back to this service department.This vehicle has had nothing but issues and 7 recalls on the vehicle, the most important being the engine which I dont even feel like was replaced. Terrible vehicle and service. I will never buy another Hyundai again. Also, Ive tried filing a second complaint with Hyundais Corporate office and the website tells me that my VIN cant be identified or is invalid even though I am typing in the correct VIN and have no issues looking the car up by the VIN on any other website. Therefore, I cant file a complaint with them until Monday during normal business hours via telephone.

Ive leased many cars over the years, but never have I had a more negative experience than I had with Hyundai Finance. There was, apparently an end-of-lease termination charge (unrelated to the condition of the vehicle, purely an administrative/profit charge) that was identified in the very small print at the end of my lease agreement. When I turned in the vehicle along with the inspection report that showed no damage and no charges, I inquired whether there was anything owed and was told no, youre good to go.I never received an invoice of any kind from Hyundai indicating that there was a balance due following the termination of my lease agreement (5/31/2018). I was unaware that there was a balance due until my bank notified me that there had been an adverse credit report on Experian. While Hyundai called my home and left several voicemails, they failed to indicate the reason or purpose of their calls and I assumed, since my lease was over and the car had been returned, that they were sales/promotional related calls, similar to the hundreds of other such calls I receive that go unanswered. Hyundai had the capability to take direct draws on my account during the lease period. I received an email communication from Hyundai on May 1, 2018 stating that my financial obligation was complete and that the payment schedule was being deleted at Hyundai’s request.Following return of the lease vehicle, Hyundai shut down access to my online account with them; consequently I could not log-in to see details about any balance due. Although I had previously updated my address of record on the Hyundai Finance website, Hyundai apparently contacted my prior employer and sent notifications to my prior employers address, rather than contact me at my home address. As I was no longer an employee there, my former employer did not act on these communications other than to inform Hyundai Finance that I was no longer an employee.After seeing the adverse entry on my credit report, I contacted Hyundai to inquire what was going on. That is when they suddenly informed me that there was a past due amount. I informed them that I had never received an invoice and was unable to look at my account online because they had closed it and requested that they fax the invoice to me. As soon as I received the invoice, it was paid in-full within 48 hours.The people who I spoke with at Hyundai were rude and unprofessional and completely devoid of any sense of customer service orientation. They didnt care at all that I had never received the invoice. Despite explaining in detail what had happened, they refused to do anything to correct the adverse credit rating report that was fully their own administrative failure! My advice to anyone purchasing or leasing a Hyundai vehicle -- work with your own bank and stay completely away from Hyundai Finance. You will regret ever having established a business relationship with them.

My husband and I have tried for over 3 months now to get a COPY of our title sent to the WA DMV to register our car. We get tossed around to multiple agents, they make us verify our information multiple times, we get disconnect frequently, and worst of all NO ONE SEEMS TO EVER BE ABLE TO ANSWER BASIC QUESTIONS. We have been told multiple times that the copy of our title was sent to the DMV but every time we call, the DMV says they havent received it. We then call Hyundai who says were sorry someone told you that, we will send it out today THIS CYCLE KEEPS REPEATING ITSELF OVER AND OVER!!! We are at our wits end and are thinking about taking legal action. DO NOT BUY A HYUNDAI!!!

Approx. 6 weeks ago, the brakes in my 2009 Sonata failed. I brought the car to my mechanic and he replaced the rear brakes. Two weeks later, the same thing happened. I had the front brakes replaced. Again, 2 weeks later, I slid through a red light because the brakes failed yet again. I had the car towed to the nearest Hyundai dealer. They informed me that they found nothing wrong with the brakes until I told them that I would not drive that car. So, they had better look again. Miraculously, 10 minutes later, they found that the caliper was broken and blamed it on the mechanic that replaced my brakes. So now, it was not under warranty. I paid the bill of $413.54 to replace the part. Not quite 2 weeks later, the car was making a very loud screeching sound -- like metal on metal. I had the car towed to the Nemet dealership where I originally purchased the vehicle. The mechanic, Jeff, told me that I needed new back brakes. When I tried to explain the entire situation, he did not want to hear it, and he told me that what happened at the other dealership did not matter, kind of like McDonalds is a chain of stores owned by different people, so is the Hyundai dealerships.He also informed me that I would be charged $625.00 to replace the back brakes again and if I did not want to pay, I should take the car back to the mechanic that did the brakes originally.I paid for a tow truck to take the car to Nemet, and again, to pick it up from Nemet to be brought to my mechanic. He replaced the left caliper that had already been replaced by Advantage Hyundai! That’s another $221.02 spent! I was livid, so I called Nemet and explained to the salesman what was going on again. He told me to bring the car into his dealership and when I got it back, they would work something out with me. On Saturday, 9/3 I, took the car to the Nemet dealership . Anthony, the salesman and the sales manager tried to put me in a smaller vehicle -- the Hyundai Elantra. I requested another down payment, and they wanted me to sign another 5 year payment plan! They informed me that my warranty had been voided when I took my car to a certified mechanic to have the brakes done and not to a Hyundai dealership. I was not looking to use my car a trade. I wanted to be treated fairly.Two years ago, I paid a down payment on a car that I thought would last me a good long time. Now, I find that this product is not backed by the company that sells it. This is the 3rd Hyundai I have purchased through Nemet.I do want a new vehicle that is comparable to the one I bought, not smaller. I already paid 2 years of a loan. Why should I have to start over when I have only 3 years left on a vehicle that is defective? I dont feel I should have to pay another down payment, or a higher monthly payment and I should not have to pay for more than 3 years!I called the dealership (Nemet) when I returned home and asked for the name of the CEO and was told that the CEO died. And then I requested to speak with the General Manager. She asked what was it in reference to and told me to hold on. She came back on the phone and asked for my name. When I told her who it was, all of a sudden Scott ** was unavailable to speak with me, when I know he was there for a meeting with his sales staff that morning because I had to wait for the sales person!The advertisement reads “our customers are number 1”. Really, when does that apply?

Ive taken in my 09 Hyundai Sonata twice to get the airbag light fixed, under warranty at the time. It still keeps coming on. Now, not under warranty, I cant afford the $109 to have it reset yet again. Why isnt Hyundai fixing the problem? I assume they are just doing a reset on the light and not actually fixing the problem. Now I cant pass state inspection and am very disappointed. I like the car itself, but this is ridiculous! I have read that this is a problem with Hyundai, yet no fix?

I must say that Hyundai of Metairie went out of their way to make things right. Mike Dugas not only fixed my car, but it was free of charge. One person in the service department dropped the ball and it had a domino effect. Just proves that businesses must have everyone on the same page to make things work. We spend so much money on our cars. They are a huge investment! Thank you, Mike and Hyundai of Metairie for fixing this.

Buying a Hyundai was the worst mistake of my life! Too many problems. Now after 44,000 miles my air conditioning is going out and I was told that my warranty has expired. Never again will my family purchase from this company again!!!! I hate having to give them even one star.

2017 Hyundai Tucson started on fire...then exploded...twice. Totaled. No collision, no maintenance issues prior. Driving down the interstate the engine started revving, smoking and then flames. The entire front of my car is gone. No one was hurt, but I will never get in another Hyundai. Ever.

My daughter purchased a certified pre owned 2013 Sonata limited turbo. She took it to have regular maintenance, so she took good care of the car. On February 2017 she was driving down the road when she heard a noise from under the hood, so her friend told her to pull over so he could check it out, when he lifted up the hood there was a red glow. He immediately told her to get out of the car. Within an minute her car was engulfed in flames. The car burnt so bad, all that was left was the trunk of the car. Had he not told her to pull over my daughter and her friend would have died in that car.She notified Hyundai about this. For one because it was still under warranty and two her car burnt to the ground for no reason out of nowhere. They took about 2 months to get back to her and when they did they only offered her what they call fair market value, which was way lower than what she paid for the car. With what they offered she couldnt even touch the kind of car she had and is still making payments on. They were rude and the one guy hung up on me when I got upset with his attitude. We have called repeatedly trying to talk to someone in charge but to no avail. We have heard from a friend of hers that someone on Facebook has had their car go up in flames also. Hyundai does not stand by their product and they also have the worse customer relations that I have ever experienced. Never ever would I recommend buying a Hyundai car.

Due to rude and incompetent people that handle customer service I will never buy a Hyundai again. I like the product but dealing with the people at Hyundai Motor Finance USA is so unpleasant that I would rather buy any other car. The staff doesnt listen to a word you say, they just repeat their demands over and over until you get so frustrated you have to hang up and compose yourself. Ask for a supervisor then you wait on hold for a long period and then just get the same treatment from the supervisors. Whatever happen to customer service? These people are horrible to deal with. If you want a Hyundai DO NOT USE HMFUSA unless you want to deal with condescending, obnoxious, rude and ignorant people!

I was very pleased with my Hyundai Tiburon. It was relatively low maintenance, performed satisfactorily and was aesthetically pleasing. I also liked that it was a manual transmission and performed very well.

I love my Tucson Crossover. It has Bluetooth connection, got a nice back end trunk thing, its got enough room for your kids, got side mirrors to help with your blind spot and back up camera. Also, the back trunk has a lot of room to put anything you need in. But I wish there was the lane checker and automatic brakes and the display screen that lets you hook your phone up to it so you can use your phone on your screen.

In Europe Hyundai offer a 5 year, unlimited mileage warranty, with Hyundai Assistance (Call us for anything you need. Even if it a tyre with low pressure, is the sales pitch). Last Sunday I called them and told them that my left headlamp was not working on my 2 year 10 month old Hyundai. Additionally it was a Sunday and I needed to drive the car at night. They sent a mechanic, but alas, he did not have a lamp (!!!). I took the car to the garage the following day and despite all the issues, they charged 60 euro (approx 78 USD) for a lamp claiming that warranty does not cover the lamps. Lol...

I love the Tucson except the new eco engine. When it changes gears it feels like it is going to stall out but I understand this is made this way because of using less gas.

I purchased this car 6 months ago along with an extended warranty. I was driving it the other day and it just died on me while I was on a busy street! I put the hazards on and put it into park and tried to restart and it would not. I got it towed to the dealership and they inform me the engine has seized and it will cost me about $8000 to fix it! The oils burned up and caused it to seize!

Engine in my 2011 Hyundai Veracruz SUV blew up at less then 6,000 miles on the odometer. Leaving my wife and 20 year-old daughter stranded in West Virginia while in route to Savannah, Georgia.

On 1/5/2012, I was in an accident in my 2003 Hyundai Elantra. A car ran the stop sign and pulled out in front of me and I slammed on my brakes but could not stop in time so I t-boned them going about 40mph dead center. The airbags did not deploy. I had severe whiplash and now have constant back pain. I am so mad that the airbags did not deploy. I contacted Hyundai about this and they wanted all this information from me: service records and everything but the kitchen sink. Yes, I had the maintenance done on my vehicle either by my husband or a mechanic, and no, my airbags were never removed. Maybe Hyundai forgot to put the airbags in the vehicles that have so many issues of them not deploying.

Hyundai was unable to assist me in a dispute with the car dealership. I was sold a leased car disguised in a balloon contract. The dealership also lied about the disposition fee, accepted to cut a check for it, then changed their mind. I have tried numerous times to get a hold of somebody from Hyundai and Hyundai Consumer Affairs, but they were powerless. They could not help me and they were unable to reach their own reselling dealership. Had a horrible experience so far and this will make me choose a different company for my next car(s). The car is decent, but the experience dealing with Hyundai is nothing but deplorable.

I have a 2005 Hyundai Accent. I bought it from the dealership certified pre-owned in 2005. Halfway through my paying off the vehicle, the transmission went. It had may 60-80k miles on it. I had it replaced through AAMCO, who purchased a brand new part. It lasted a little over 4 years, now its not even at 150k miles and the transmission has gone again. Hyundais parts suck! All I can say is never again, Hyundai. Never again will I purchase one of your shoddily-made vehicles.

My 2007 Hyundai Entourage at 49,798 miles had to have its pulley replaced at my expense. Obviously the part was defective. The dealer said there was no implied warranty, so I had to pay $279.57 for the labor and part. I never had a pulley replaced on any car I owned. One van had over 250,000 miles on it, and the pulley on it was still good.

Don’t use Hyundai’s emergency roadside assistance. They left my wife stranded in 105 degrees in rush hour traffic on a busy highway. She had a flat tire and called Hyundai Emergency Roadside Assistance and two hours later they canceled her tow. They blamed it on AAA. They said to call our own towing company and we would get reimbursed. Four months later no reimbursement. Hyundai roadside assistance is worthless and dangerous.

I purchased two years ago a 2011 Hyundai Sonata Limited certified used from a local Hyundai dealership in Waterloo iowa. At the time had done it to replaced another Sonata that had electrical issues. Last September I was made aware via the Internet that my car had a major recall with the motor. At the time, I thought about trading the car in, but no dealership would touch the car because had a knocking noise which lower value of the car. So fast forward today, I eventually had the engine replace.When I picked up my car the dealership they not only replaced the engine but done the recalled for the brake stopper pad. Soon after my current nightmare started. The motor sound like it was whistling sound every time I drove it. At first I thought it was because it was braking in so I didnt let it worry me. Then a few months later it stop this when the knocking sound came back. Also car didnt want to shift right and one time it would not start at all. Last straw was the check engine light came on and stay on. I had taken the car into a local repair shop who put it on the computer. This is when he informed me that three of the four valves were gone. That should not happen if a complete engine was replaced.So I contact Hyundai to informed them that my engine was gone again and they need to buy back this piece of junk. They took their sweet you known what time to respond to my request or even find another solution to my problem. They cant be trusted. I should mention, on September 27 about 400 pm CST I almost in serious car accident with this piece of junk. As I pulled into the parking lot of daughters dance studio, I had applied my brakes. Was putting the car into park, when the car suddenly speed up and jump the curb coming within inches hitting the building. I was completely in shock when it happen. So, asked if she seen me put my foot brake on the brake. She told me yes.So right away I called Hyundai about this event and got told have my car tow to a local Hyundai dealership which would had been the one who had done the original recall work. I done it as told and when I did not hear back from Hyundai or the dealership where the car was tow to, I got a big song and dance from them that it went to some regional Manager I should hear back soon. As of yesterday did not hear back from them, so I had my car tow outed the dealerships parking lot and sent to another reliable automotive repair shop to have the car inspect for engine damage and the brakes fix.I was lucky I had not been killed driving this piece of junk. I am now 10,000 dollars under water with this car, and cant even drive it. My advice to all who are thinking about buying a certified used Hyundai Sonatas or any other hyundai product that matter is dont. You will get burn and hurt. Take it from me. They make a beautiful product for great value, but being cheap is the being not worth at the end.

Key fob poor design plastic part keeps popping off and lost one already. Horrible design. How can any manufacturer make a fob that releases so easy.

I bought an Elantra GT with 24,500 miles on it on April 1st. Right away we realized the car had several issues, one of which being the fuel economy. We averaged 17-18 mpg in town and never more than 26-27 on the hwy. Then we noticed a hissing noise when shifting, and a ping/chatter to the engine while accelerating. Then we noticed a metallic ringing when the A/C is on. The CD player was also non-functional. There were some other smaller issues as well, but Hyundai has been working to resolve them. The CD player was fixed, as with some other small things. The engine and transmission noises, poor fuel economy, and metallic ringing, were not able to be diagnosed after several attempts. Now Hyundai is working with me to do a manufacturer Buyback/lemon claim. They are extremely polite, prompt with responses, understanding of my situation and more than willing to help me. Within hours of contacting them via email, I had an open case with its own case number and everything. Currently they are confirming that nothing can be done to fix the car, then we will move forward with the buyback. They have stayed in constant contact, and always in a timely manner. Very pleased with Hyundai overall. If you have a legitimate case, Hyundai will provide legitimate help.

I have a 2009 Sonata with leather seats and 56,000 miles. It’s still under the so-called bumper-to-bumper warranty. The leather on the drivers seat is cracking and peeling (the same thing happened to my 2007 Elantra). The dealer said it was a wear item and not covered by warranty. I asked them to show me where in the book does it say this, and they pointed to a short sentence that says any wear item is not covered under warranty. They told me Hyundai has a list of not covered items. I called Hyundai to complain and the first thing he said is We have an extensive list of items not covered by our warranty. Wow, it would be nice if they put this in the customers warranty information. He put me on hold, and then came back and said that seats and upholstery are not covered by any warranty, not even for one day for new vehicle. It would also be nice if they told the truth in their advertising. They use the warranty to sell their cars, but they are in fact lying about their warranty coverage.

I leased a Genesis 20 months ago. It took four months to get the lease payment correct even with dealer involvement. Then 20 months later, I get a notification that my payment is late (of which it was not and verified in my bank account) and that I owe $100 more than the payment I made on time? When I call Hyundai Finance, they tell me that is was because in June (its now Dec) my sales tax went up. They never said a word or sent anything to us in mail, email, call... nothing. We have been making the original payment all along without a problem. Six month later you send me a past due amount, tell me my tax went up over 5% six month ago and that I have been making the wrong payment? How is this possible. Finally, I ask to tell me the specifics of what tax and they have no idea and have the city I live in wrong - even though its the same as when I purchased the car? They tell me they dont have to notify me and maybe I will get a call back in three business days from a tax person if not call back.

I have a defective Santa Fe Sport Turbo 2017 SUV. I had problems with it from day one... just got worse. Has been to 3 dealerships, same problem, loses power when going over a bump or rough surface. Got worse as time went on. Was in shop 6-7 times. Almost got killed in it when engine stopped working driving on 65mph road. Smoke coming out of SUV. Finally diagnosed with a faulty engine off the assembly line... over $17,000 repair. Not even 2 years old, I have a 3 year lease. Asked Hyundai to release me from the lease and take defective car back. Hyundai WONT... expects me to keep defective car. I do not feel safe in the car no matter what at this point. Hyundai wont take defective car back. This is NOT fair or good business. How can they make me keep a DEFECTIVE car???

I have had nothing but issues since I bought this car. I bought a 2015 Elantra Sport, with 800 miles on it in October of 2015. Seemed like a great car. I got a good deal (I paid 18,000), its a top trim level so hopefully the quality would be good. First thing that happened, the dealership insisted I change the oil every 3,000 miles. The service manual clearly states 7,500 mile intervals. They scolded me and told me to bring it in more often. Okay fine, whatever.Second, the dealership did a recall repair (I never approved, they just did it) to my sunroof, which resulted in a damaged headliner, AND they dropped a screw in my defroster vent that I could hear roll around as I would make corners. I took it back and Hyundai approved replacing the headliner. They also took the dash apart to retrieve the screw. The work order said removed debris, the tech didnt remember what he took out. It also still rattled and then produced a different rattle above 75 MPH. (So much more higher quality coming from the top end trim level). I should note they had the car for several days, no loaner car was given.Next, I noticed my steering column was loose after they disassembled my dash. I could move it side to side. Also the clutch squeaked when you released it. And the dash still rattled. So I took it back in. several days later and no rental car, the steering column was within spec, they couldnt replicate the clutch squeak, and they werent allowed to fix rattles and squeaks past 5,000 miles or something like that (came from the service manager). Next issue, the AC goes out. Its Texas. Its July. Its hot. Can i get a loaner car? No. They werent sure if it could be fixed under warranty (30,000 miles now). How is this not under warranty?! They had the car for several days. Turned out the AC compressor failed internally so it was replaced under warranty. No loaner car.Now, most recently. The car has 59,700 miles. The engine starts to make a noise that sounds like a high speed rattle. My guess was the water pump impeller rubbing. So I took it into a different dealership. This time they cant diagnose it, but its easy to replicate so there is no doubt theres a problem. 5 days goes by and they finally set me up with a rental car through Enterprise. One month goes by and they tell me they are going to replace the engine. That opened up a whole new set of issues. Apparently, the engine in my two year old car is now obsolete. Instead of buying a long block crate engine (like they originally told me) they are buying a short block and sending the engine off to an outside repair shop to build it.I went to the dealership to look at the engine (I do a lot of car repair, and Im a Mechanical Engineer). The timing chain is hanging slack and theyve removed one of the camshaft retainers. The car is parked outside, with no valve cover. Lovely. They tell me the engine is being replaced due to lack of lubrication (very vague and general). My guess was broken timing chain tensioner. I saw no low pressure light, and there was no presence of metal in the oil during the last oil change (I had a sample sent to a lab for analysis). They told me that its a good thing I brought it in when I did. Because my Powertrain Warranty Expires at 60,000 miles! Apparently, because I bought it used the 100,000 mile warranty doesnt apply to me.Well that was it. Im getting rid of the car. I asked them to give me a price on what theyd buy it from me for. They responded with because its having major engine work, we can only give you $6,000. So basically. A $24,000 car, in two years, and 60,000 miles, becomes worth 25% of its original value. I am never buying another Hyundai.

I took my 2011 Hyundai Sonata into the Hyundai dealer service center with a problem on my auxiliary plug. I used a 3.5 mm auxiliary cable to connect my iPod to the car. After a couple of months, the cable had bad connection. Due to that problem, I bought a new auxiliary cable but the cable wasnt the problem. The problem was the 3.5 mm jack that is on the car. I brought my car to the dealer but they said they couldnt do anything since I didnt use OEM Hyundai auxiliary cable even though they knew the problem. So I bought the OEM cable, but after few months it didnt work well. So I brought my car to the dealer and one of the staff brought three other staffs to check if the jack or the cable was defected; they all said there was no problem. Also, it is very obvious that their staff would say there is no problem. I am highly unsatisfied from this experience. I cannot enjoy my music in my brand new Hyundai Sonata. I should have my audio jack replaced with a new part and refund on the cable.

Hyundai Accent GLS is reliable and gets good gas mileage. Accelerates quickly and smoothly. Came with a 100k mile warranty. Smooth driving experience and right turning radius. Easy to maneuver. I like that it has bluetooth, CD player, ac, spacious for a car its size, power locks and windows and comfortable seating. But the bumper is very low and catches on parking spot barriers easily. Power lock should be on trunk too. Heated seats would be nice, as the Elantra has them.

My wife hit a concrete light pole base. The body damage was about 2500 dollars but the air bag light came on and white powder was in the car which meant the airbag went off but did not deploy the bag. The insurance company said, You need an airbag and any parts needed to repair it right even though it did not deploy to help stop my wife from moving forward. The car is a 2004 Sonata GLS with 66,000 miles on it as of July 5, 2014 the day of the accident. Hyundai said it is out of warranty but I said this is a device that will only work during an accident. They basically said too bad. The cost was over $3000.00 to replace the bag, seat belt and all the bells and whistles that make the bag NOT DEPLOY. The car is a total loss because of the air bag cost and why would I want to install a new bag that may or may not deploy. Hyundai recalled other year air bags like 2003 and 2006 but my 2004 is not included yet I have read many complaints of non--deploying. Do not trust air bags as a safety item and it doesnt matter what car. Use the seat belt and pray, lol. My car is a total loss but a friend wants to buy it as it has 66,000 miles on it and I am anal when it comes to doing everything the dealer wants you to do and when to do it. I will not buy another Hyundai but I do wish it would have made the recall list so if you have this problem report it to NTSD (NATIONAL TRANS SAFETY PLACE NOT SURE OF THE ACRONYM). Thats all folks. Trust no one.

Purchased new 2013 Hyundai Elantra Limited, do not recommend buying this new or used. Driving highway 100 miles daily, at 60,000 miles had to replace all struts and shocks. Have since replaced all 4 wheels. On 4th set of tires, at 90,000 miles had to replace rear struts and shocks again. Replaced brake calipers as well because they lock up causing the rear tires to be dragged creating flat spots rendering the tire useless. 100K warranty means nothing when everything besides the motor is breaking down daily. I will never purchased a Hyundai again. Honda here I come!!!

I was in a severe car accident last May. Hyundai tells me they are working directly with my insurance company and that the charges would be covered, not to worry and if there’s any problems they’ll contact me. With recovering from injuries, they give me no indication that I still have a balance from the crash that the insurance did not cover. They put me in a brand new car without even mentioning the thousands I’ve dollars I still owed. I was left in the dark. My credit score plummeted. I then find out through the credit bureau that I have a balance on my Hyundai account that was never dealt with. I call Hyundai and they tell me it’s my fault and I should have checked in with them. I explain to them I was told everything’s as being taken care of while I was being treated in the hospital and if anything was off that I would receive a call. They tell me I shouldn’t trust everything people say!!! No word of lie, that’s what they said to me. I’ll NEVER do business with Hyundai again. They do not care about their loyal customers at all. Ruthless.

Fifo - first in first out… (All customer without relative to service person) LIFO here in last in first out each time service. 2013 model car Hyundai sonata tire guarantee 10000 mile but not give me. Battery warranty factory…. Help nothing. Engine isnt start 30000 mile, new battery in breakdown, car all changes in service (no factory warranty help nothing). Some time changes tire rotation but no changes tire & changes & never more.

I bought a Hyundai i10 on 31 Dec 10 and the air conditioning unit is not working properly ever since. I complained several times but it has not been rectified until now so I am very unsatisfied with i10.

The vehicle provides plenty of power & significant gas mileage & is equipped with numerous features that would have been options in other vehicles of this type. I have owned a Hyundai vehicle for the last 21 years in a row & would never consider another brand. Every vehicle I have owned in that time has provided excellent gas mileage, low maintenance costs, high end standard features & the best overall value in the industry.

Purchased car new a few months ago and since then the car sways dangerously at highway speeds. I have numerous time almost had accidents with this car going into other lanes on its own. Hundreds of people on many sites are complaint of the same issue and Hyundai is refusing to do anything about it. Its a huge safety issue and someone is going to get seriously hurt or killed.

I have had to replace 3 different door handles on the car because they broke when you tried to open the doors.

Im sending this email as a complaint against the Hyundai dealership in Plano Tx. (909 Coit Rd , Plano). One of your employees, Nicholas ** has a Pending Felony charge (Family Violence-Strangulation) and has also been arrested for Grand Theft Auto. This employee is giving Hyundai a bad name and owes me a sincere apology.I personally went in to Hyundai on October 7th (Friday) to order a manual for a 2011 Sonata. The man took down my information (name and number) and told me it would be in the next week (most likely Tuesday). I left and never heard from him again. One week later on October 14th, my girlfriend, Jessica ** heard from Nicholas ** (her ex husband) a salesman that works up there. He works in a completely different building than the parts department where I placed my order for the manual. He texted her and told her that her manual is in, but that I wasn’t allowed to come pick it up. He said that I made a scene when I went to place my order for my manual. Nicholas and Jessica ** are separated, and have been for 6 months. Their divorce will be final in December. Nicholas is still very upset that Jessica left him and sees me as the reason for it all. When in reality he is the one to blame. But I came in as a customer that day needing a manual for our Sonata. I didn’t even see Nicholas on the day I came in and I didn’t want to. He claims I made a scene. The scene he is referring to, is when Tarrah (a salesperson) was assisting me to the parts department and helping me get what I needed, she asked my name and I told her who I was.She immediately made the connection of who I was. Nicholas had told her, other employees, and his managers all about his personal life; making up off the wall comments and stories about me and his ex-wife. But I didn’t come up there to discuss this. When Tarrah told me all he said about us (slandering Jessica and myself), I simply told her none of what he told them was true. I then placed my order and left. That’s when Jessica got a text from Nicholas about the manual even though he had nothing to do with the order I placed. He got my information (cell number and order I placed). I’m angered by this because it is an invasion of my privacy. He is a salesperson and he shouldn’t have had anything to do with my order. Jessica didn’t place the order, I did. And I went up there as a customer. Not even wanting to deal with Nicholas. I just wanted my manual. So Nicholas then told Jessica that since I made a scene, I’m not allowed to come pick up my manual or else the police would be called. I was furious and outraged. I never spoke with the manager and was never contacted directly by him. Jessica however was contacted again this time by the manager Roosevelt, and told him my side of the story. She told him that she and I were willing to sit down with him and review the security camera where I made this scene they were referring to. The manager said that it wasn’t necessary. Jessica told Roosevelt (manager) that I planned on going to corporate offices and complaining. That’s when he stuttered over his words and quickly said he would have someone call for my mailing info and credit card number. A few days later, I received a call from someone in parts asking for my billing and shipping info. I could have just driven right back up there and dealt with them personally, but not wanting anymore drama, I gave him my info. I asked when I was to be contacted by the manager, and he said he had no clue. And when I called the next day to speak to the manager, I got the same answer, He is with a customer or He is busy at the moment. That is why I’m going over their heads and coming to you.All I wanted was my manual. I expected an apology from not only Nicholas, but also the manager. But I have yet to receive one. I came up to Hyundai as a customer, and was treated like a criminal. When in reality Nicholas ** is the criminal. He has been arrested for Grand Theft Auto, and was recently arrested for Family Violence charges (strangulation to Jessica), the charges for this recent one are still being processed. Nicholas has a temper and he hasn’t gotten over his separation from Jessica. He and his manager are giving Hyundai a bad name. I expected to be treated like everyone else, just a customer, personal life aside. My family does business with Hyundai and has for years. Its just a shame that a few people can change the way we view Hyundai. I need an apology.

I bought a new 2016 Tuscan a few days ago and finding welcome light in the handle doesnt work. Door courtesy lamp doesnt work and acceleration is bad. Ive contacted the dealer (Sisley Hyundai) and they have asked me to take the car to the dealership. So far I have taken it back to the dealership twice. They couldnt give any satisfactory answer, neither could solve the issues so far. They have asked to take it back again but I feel they are just killing time and cannot do anything. These seems like a factory defect as I find lot of customers are also complaining the same. Hyundai Canada needs to recall this car immediately. And I would rank this car as - do not buy.

I called Bluelink using my vehicles call button. The back of my vehicle was open because my husband was looking at the flat from a nail I had ran over (which by the way the vehicle worked great to alert me of the issue) and the gentleman on the phone expressed verbally his frustration for having an issue hearing me. He then proceeded to ask me why I had called since someone was already working on it (my husband). Then he hung up on me. Had he stayed on the line I could have explained that we couldnt find the key for the lug nuts. This was a terribly disappointing experience for the first time using this service.

I have a 2012 Genesis Coupe 3.8 loaded.. leather interior, etc... The car is only 2.5 years old. The back seat leather started to fade about a year after I bought the car. The front seats started to fade and rip about the same time. I had to give the service dept. bad rating in order to get their attention. They agreed to repair the back seats but refuse to repair the front seats. Im the only one in the car 95% of the time. Ive owned many cars with leather interior. Ive NEVER had such experience where the interior quality is so poor that it falls apart on its own. Im so frustrated with them that Im ready to trade the car in and get something else. This car has been sub-standard in quality and overall value. I would recommend that you stay away from this make until they cleanup their act. Very disappointed.

I have a 2006 Sonata and the paint is coming off in large flakes. I was told that it was defective by 3 separate body shops and Hyundai refuses to do anything about it. I now have to have the car repainted at my own expense.

I was a Hyundai customer for almost 15 years. I really liked my 2015 Genesis and was looking to get another Hyundai potentially upon turning in my lease. The dealership I leased from called me constantly to bring my car in early and told me I could get a better lease. I went into the dealership and they had nothing to offer me for a better lease that was close to the car I had and in fact they were quoting me a $150/month more for a lesser vehicle! Even after I left the dealership without a deal the same dealership kept calling me to come in as if they didnt know that I had gone there already. Terrible service! On top of all that, I tried returning my lease after finding a better deal and service at a Mazda dealership. All the local dealerships refused to take my car in at first! Finally, after a variety of different calls I was able to get the closest dealer to take my car in. Such a ridiculous process that I would probably not lease another Hyundai again.

I took my 2014 Sonata to dealer five times and they smelled the bad fumes coming from my car and each time they cant find anything wrong and they know its bad and they say Hyundai wont fix it for several people have same problems. So Im going to sell car for I cant drive. It makes me too sick and hard to breathe. Im 63 years old and I dont need added health issues from my car.

I bought a new 2013 Accent. It has 7k. Manufacturer defect caused internal passenger cabin damage; rust was discovered on internal car frame. The dealer didnt replace carpet and now mold was discovered. I had no car for over 20+ days. The structural and electrical integrity of the car has been compromised.

Problems w/ Hybrid batt, charging system since the day I bought it. Poor fuel mileage, rated 57-59 mpg, actual 31-52 mpg. Brake peddle noise at 6,000 miles, noisy a/c fan at 15000. In shop 6 times in 1 1/2 years to diagnosis/repair, no help. Coil failure (car towed to shop) at 20,000.5 case #s opened. Requested buyback several times, they refused it. Case c/s reps. Rude, condescending & dismissive! Maryland lemon law complaint filed, in process. Will never buy a Hyundai product again!

Fuel tank of Hyundai Matrix - I was driving may car on Ras Sidr Road, Sinai, Egypt, when I heard the sound of a little stone. It was moved by the tire, hitting the underneath of the car. Then when I went to a fuel station to refuel, some people told me that there was a continuous heavy gasoline discharge from the underneath of the car. Inspecting the gasoline source, I found it coming through a hole in the fuel tank caused by that little stone which had hit the underneath of the tank. Inspecting the hole, I found a linear crack intersecting with a circular hole. I had a technician dismounted the fuel tank, soldered it, and re-mounted it.Here, I want to express my deep astonishment for a hole to happen to a car fuel tank by a little stone hit, since a stone hit is a very likely thing to happen to a moving car and must logically be taken account for during the tank design. Being still subject to the possibility of the danger of solder failure, which is a very high dangerous matter, this was fuel explosive and fire hazard for my family if the problem was not detected and repaired.I am asking you to: 1. Search for the cause of such damage, so as not to happen again to other people. 2. To remount a new fuel tank for my car.

I leased a Genesis. I made all the payments on time. I turned it into Lexus when I lease a Lexus. They claim there was excessive wear and tear because a lens had a crack. They state I owe them $608 for a crack they did not even measure with the ruler. I will never have a Hyundai or Genesis again. They do not bother responding to BBB. They just send a standard email.

Hyundai treated me with total disregard regarding my disposition fee being extended. I had a hip injury and need a hip replacement. Therefore, it would be foolish to get a new car and not be able to drive it. They were not understanding at all and was only interested in the disposition fee being paid to them. I paid the fee and wrote a letter asking if they would reimburse me the $439.05 until September 2019 when I would be able to drive again and purchase a new car from them at that time. They refused me and showed no compassion or consideration to me at all. It was all about the money they wanted.The whole disposition fee is to repair the car of any problems or cosmetic issues. My car was UNDER 13,500 miles which definitely improves the value of the car. I’m the only one that drove it and it was taken perfect care of. I even had an oil change done on it and filled the car up with gas the day I turned it in. The gentleman at Circle Hyundai said he never saw a car returned that still looked brand new. I will NEVER buy another Hyundai and will be sure to tell my family & friends of the total disregard they gave me. I was never treated so badly by a Corporation in my life. That did it for me and Hyundai.

Bad smells, like engine compartment smells almost all the time. Worst when stopped at intersection, you smell every car exhaust next to you. With cabin only air it stinks badly and cannot use. Brought car to dealer 5 times for this and they keep saying new car smell!! Car is 10 months old.

We have had this 2005 Hyundai Tiburon car for 5 years now. It has been running great until now. It hit 101,000 miles and the gears or transmission is slipping. We shouldnt be having transmission problems with those miles on it. We went to get the transmission serviced and they said it was going to be 7 1/2 hrs of service to do that and it would be just as much to replace the transmission. It should not have this problem so soon.

Why is it that whenever you buy the extended warranty and then need the dealership to honor that warranty, it covers everything except the work that you need? I have a 2012 Elantra with the extended warranty and the AC broke. Now Piazza Hyundai in Limerick PA says it will cost me over $700 to replace. This is fraud. What else could it be.

I bought my car in October 2011. I have been so far 13 times at the dealership, one of them being over a month because the chassis broke! I havent complained until today because my steering wheel started ripping apart due to the humidity. I went to the dealer for it to be replaced and Hyundai Canada apparently only replaces the steering wheel with the older model being the silver trim. Moreover, the trim was already damaged. I have the dark silver. I mean really Hyundai ran out of the dark silver trim steering wheel. So I asked them to put back my old steering wheel even though it is ripped. In one week I am going to see them again for a drive axle problem and re-install my old steering wheel.

2008 Hyundai Sonata - Driving to work 2 weeks ago, I noticed the rear end of the car felt strange, some movement in the rear end. As I was driving something happened in the rear of the car. I knew I was going to wreck - my car moved so quickly and spun to right, knocking me out. From my understanding of the wreck from a man who observed the wreck - I flipped multiple times, was on my side, landed upside down and slid upside down fast and for some distance and hit a tree (?), a stump came up inside the car - Jaws of Life had to remove me. I am recovering and a guardian angel had to be with me to have survived this horrible wreck - something happened in the rear of the car - there is a recall for a crossbar in the rear suspension that can erode due to snow, salt etc...?

I purchased a brand new 2015 Hyundai Genesis on Dec 5 2015 and began having problems almost immediately with check engine light flashing and the car not starting and locking up on me? I traded my 2014 Kia Cadenza in on this car with 14,000 miles on it and only had to change the oil 2 times with NO problems! I took my car in for service and had the electrical harness replaced 2 times and ECM replaced but the same problem with the electronics persisted after 7 times in for service in 5 months. I resorted to the Lemon Law in Nj in April 2016 with 2500+ miles on my Genesis. Still making payments and full coverage insurance on my car. Finally I was given a court date in May 22 2017 but a week before Hyundai Motors of America (HMA) made an offer thru my Lemon Law attorney to buy the car back and I just wanted to get this mess resolved because the car has been in the shop since May 5 2017 and the Tech havent found the problem yet?Today is August 10 2017 and my nightmare continues. I dont have the settlement I was promised by HMA yet. NO car. The dealer took the loaner back after several weeks and the Lemon Law attorney has been telling me the settlement checks have been ordered but I am STILL making car payments and FULL coverage on a car that I cant drive and NOBODY is looking out for my interests the attorney seems to work for HMA instead of me? This has been the worst summer of my life! NEVER again HMA!

I traded in my 2013 Kia Optima SXL for a 2015 Kia Optima SXL. I used the $5850 left after my payoff as my downpayment on a lease. I was in a horrible crash two weeks after and the car had 586 miles on it and it was totaled. My insurance said the car is so new they werent depreciating it, but Hyundai only says I will get back $3986.45 so I now have to lose part of my downpayment. My insurance handled this in a week and I have to pay out of my pocket because Hyundai says it will take about a minute to give me what Im due back! They have their money right away. Gap insurance obviously isnt worth it if the car is new.

After many attempts to resolve problem with Hyundai customer service in CA, my 2006 Azera was scheduled and examined for frontal passenger airbag problem and declared to be functional. This problem was subject of a NHTSA recall. The dash light still indicates a problem. A non-Hyundai and Hyundai dealer shop found the problem in the seat belt sensor for side impact airbag located in the side of the RF seat back that is subject of a recall Hyundai 094: We have not been notified by Hyundai. We are otherwise pleased with the automobile.

Many issues from engine failure (they did replace the engine) to warped brake rotors (will not honor warranty to bad struts and noisy front suspension). Called Hyundai and their field reps are useless and Hyundai just does not care about individual customers - what they are concerned with is the perception that they have the best warranty and care about their customers - not the actual act of doing so. I have owned many brands of my 50 years, but never experienced anything like this.

First of all, I love your vehicles. But your finance company leaves a lot to be desired. I have never seen a company with your prestige have such a problem hiring quality people to assist with finance problems. So unsatisfactory. I might consider another company when my lease reaches fruition.

Had a check engine light on a 09 sonata with 47k miles. Also noticed gas comes out of tank when filling up. Went to dealer for checkup and advised that this part is not under warranty. Also spoke to Hyundai 800 6315151 with no help. Checked youtube, seems like a common problem with Hyundai. Bill to fix is $700. Hyundai lied again regarding warranty just like they did with gas mileage.

Just received my 10th recall on this piece of junk. And I expect more. I was actually given a phoney long-winded dissertation of the recall by the east coast Hyundai regional representative who called me to placate me after the 9th recall. He said sometimes the robots do get it wrong. Wtf kind of response is that? Hyundai should declare this car a lemon and offer some kind of compensation to us victims of their horrendous quality control issues.

Ira ** at Camelback Hyundai service department is a service manager that could have done things differently today and actually helped a customer, but instead, he chose to not agree with the customer. In my case, I bought a Honda Sonata back in 2016 from Camelback Hyundai and my skid plate on my car came undone about 3 months ago. And instead of replacing the plate and damaged part they chose to use zip ties instead. The other day I was driving home from work and what would you know, those ties came loose and the plate fell. This time it completely came off along with the right wheel well cover leaving me on the freeway with rush hour traffic trying to get it without getting hit. He didnt even keep in mind or even consider that my life was at risk trying to retrieve a part.Today they told me that they would not replace the plate as it was not of their doing, but see it was because they didnt properly secure it the first time, instead they used zip ties instead of real fasteners. This is the email I received from Ira today stating, The temporary repairs lasted an excess of 8,000 miles, I would say you got your money’s worth which was zero cost to you, the consumer. WOW! As you can see they failed to replace the part and could have fixed this in the first place as he even stated temporary fix.I have a warranty on the vehicle, yet this is a supposed part that is not covered even though it is used to protect the engine from debris and keep other parts from damage. I am sorry Ira but you have failed in your customer service department. And instead of helping a customer with something that should have been covered you chose to present me with a cost for something that I had no control over, something you as a service department should have fixed right the first time. I will not be using Camelback Hyundai for any service from here on out and warn others to stay away as they dont truly care about the customer. This is how I received my car back today with missing clips that could have been secured and a hazard to me as a driver on the road.

I bought my 2012 Sonata GLS brand new in March of 2012 with 36 miles on it. Never a single mechanical issue with it until this past January 2015. My car randomly shut off while driving home from getting my oil changed at the dealer. After trying to figure out the problem on our own with no luck, I called the dealership the next day and they told me to call Hyundai Roadside Assistance and have the car towed into the shop so they could take a look at it and figure out what was going on.I called roadside assistance and after going round and round with the man on the phone, they located my car and towed it to the dealership. A day or two later, I hadnt heard anything about the status of my car, so I called the service dept and asked what was going on. I was told Oh! I was JUST about to call you! and they informed me that my engine locked up. When I asked how that happens and was told that he had no idea how it happened because I always have my car serviced at the dealer so they have records that my cars maintenance has been kept up with. I had to ask what I was supposed to do about a vehicle while they waited for Hyundai to approve a new engine. Then he asked my age, I informed him I was 25 and then he told me they could put me in a loaner car but probably not till the next day.They put me in a loaner car, the engine was approved and put in and they called me to come pick up my car. About a week after picking up my car, my check engine light came on. I was nervous because I was about to leave to go on a 5 hour trip. I called and they told me to come in so they could check it. I went in and the lady told me it was basically the car registering that there had been a problem before which didnt make a lot of sense to me, but she cleared the light and I went on my way.Not long after that, I was on the highway and my car was jerking while I was driving. I called the dealership right away and the man told me that is normal. It’s basically the car re-learning the new engine. I took his word for it because I dont know much about cars and that made a little sense. My check engine light came on again and I called the dealer. I was told I would be charged a $90 diagnostic fee for them to see why it was on. Not long after that, I was sitting in a pretty long line in the drive-thru of a restaurant and looked down to see my temperature warning light on and my temperature gauge was all the way to the hot side. As soon as I started driving, it quickly went down and after having it looked at, I was informed that my fan is not working which is why the car overheats when it sits idle, but is fine when driving.I then went to Advanced Auto to have them see why my check engine light was on. The associate informed me that it was my camshaft position sensor and my crankshaft position sensor. I took my car into the dealer because it was due for an oil change. While I was there, they told me there was a recall with something to do with the computer. While I was there, I talked with a woman at the service desk and explained the whole situation to her. She told me that sensors arent covered under my PowerTrain warranty and that even though the engine and the sensors were new they still were not covered and would be my responsibility to fix. They changed my oil and they fixed the recall and 5 days later, my car wont even start.Today (6/9/15) I once again, called Hyundai roadside assistance and they picked up car up from my home and took it to the same dealer this morning. I received a call this afternoon from the same man I dealt with when they put the new engine in. He informed me that my starter went bad and that it is not covered under my warranty and there is no way that could have been our fault from putting in a new engine and they would need to put a new one in before they could check to see why the car was overheating. He said to get the new starter in, I was looking at around $500 and he would go ahead and get that put in for me now. Didnt even bother to ask if thats what I wanted him to do which I didnt. I told him NOT to do that, and that I would be looking into other options. I have literally NEVER been more frustrated with a company in my entire life. I pay a great deal of money every month because I wanted to buy a brand new car so that I wouldnt have all these problems, yet here I am. No car and no idea what to do to get this situation taken care of when I dont have the money to pay for all these issues.

Grandson leased a 2013 Elantra while attending college. He was late with his Dec 2013 payment and called to let me know. I called Hyundai and told them I would make the payment. The representative advised me that the January 2014 would be coming due in a short time. I asked her if she could cancel the auto draw (that we had setup) and I would just go and make both payment (as the new semester was starting and there wold be books to buy) but I would only do this if she could guarantee that the account would not be double-billed. She assured me that she was taking care of that as we were speaking and that it would not happen.You can see where this is going. My grandson called me today and informed me that Hyundai had drawn another payment (for January 2014). When I called Hyundai they said that the girl I had talked to had obviously overstepped her bounds (???). I told them that if I knew they could not stop the payment draw, I would have just my the December payment and then transferred the January payment into his checking accounts. When I asked about getting the draw reversed, they said (ready for this) it would take a minimum of 15 DAYS. I told them never mind, just leave it for the February payment. I have already turned off their auto draw and will now subject them to snail mail once a month. When the lease runs out no more Hyundai.

Hi, just wanted to share with experience Ive had with Hyundai. I have encountered several issues with my Equus, both with the 2011 and the 2014 models. With the 2011, it was serviced a multitude of times, concluding with the installment of a new compressor. However, the cooling (or lack thereof) issue still remained. When that lease ended, I was assured that the A/C issues with the Equus had been rectified. In good faith, I leased a new 2014 Equus, and much to my dismay, the A/C issues were NOT resolved! So, here I am, AGAIN, in the same exact predicament! Hyundai insists on continuing to deny this problem exists and continues to market inferior products. Any consumer can read the blogs on the internet and clearly see that there is a definite A/C problem with the Hyundai models, including the Equus! Hyundai is lessening their credibility in continuing to deny this issue exists! Hyundai needs to step up to the plate and stop denying that they do not have an A/C problem with this vehicle. They MUST do the right thing. Otherwise, their reputation will be at stake. Recurring customers like me will no longer return, and unfortunately for Hyundai, we will tell others about the poor service and callous treatment we received and of our negative experience.

My break light went out recently, so I went to go get the problem fixed. Come to realize that the auto shop told me that my left tail light wasnt attached to the vehicle, like it have been pulled from the car. All four screws were damaged. So I asked him if he could check the driver side, and it was the same issue. Now I am driving with my back tail lights hanging out of my car. I took it to the dealership and called Hyundai and they are saying they can not help me with this issue because no one has ever reported it, but on NHTSA you can see all the complaints of Hyundai owners having this same problem. HELP PLEASE!

A few years ago I bought my new Hyundai Sonata. I still drive this car every day to work, love it. Unfortunately, Hyundai has no customer service when it comes to their finance company/department. After paying off my Sonata 3/24/2015, Hyundai sent the title etc. On 4/9/2015 Hyundai took $491.51 out of my bank account! My wife called and we told them to stop, which they agreed and said it would take 30 days to cut a check back to us for the amount they owed us. Again on 5/11/2015 they took out another $491.51, so this time I called. Their (800) 523-4030 customer service number is a joke. I had to talk to a supervisor who was able to tell me the first overpayment check was in the mail and that it would take another 30 days for the second overpayment check to be cut and then mailed.So, its 6/25/2015 and Im at my wits end... I believe its time for a lawsuit. I called yesterday 6/24/2015 and spoke with a supervisor ** who said he would call back and never did... the only status I received was that the check hadnt been cut and they cant seem to figure out why. Luckily after the second occurrence I contacted my bank and had them block Hyundai from messing things up further. I contacted Hyundai again today on my way to work, spoke with another supervisor who said shes escalated... took my cell number down and said shed call me back... well she never did and its 9pm.I feel that Hyundai finance lacks customer service so bad that Im now to the tipping point of never doing any more business with Hyundai motors in general. Luckily the $491.51 isnt my rent, but I know that nearly $500 is a lot of money to most families. Ive contacted the Corporate customer service who cant do anything about it because the Hyundai Motors Finance is a separate company all together... now I know why.This is the last time Ill ever finance anything without an actual bank or financial establishment, Hyundai... get your act together. Ill be suing for the interest I could have made on over 30 days of the first $491.51 and will be suing for the second $491.51 plus interest until this is settled. I hate to do it because my time is money and its an annoyance, but its my civic duty. I paid Hyundai interest when they loaned me money to purchase one of their cars, so they should pay me for interest when I loaned them money (unknowingly and without approval) until they pay me back in full. In conclusion, steer clear of Hyundai Motors Financing... they have no clue what theyre doing and have no authority to actually service their customers properly.

The car itself is wonderful. I have a hydrogen fuel cell Nexo. The company is terrible. Zero stars. Worst experience. I had my car towed to this location by roadside assistance from Hyundai, due to screw that lodged into my tire, causing it to flatten. This could have been a quick fix and I was told they give roadside tow-ins priority. Hyundai roadside assistance was great but did not check or mention my car model is not serviceable at all locations. I now know. The dealer held my car hostage for 4 days, no call back (left about 6 messages) until we called Sales department on 3rd day, and they spoke rudely to my friend who was trying to help me out (dont call service department they will never pick up or call back, go to sales they will pick up). I decided on the 4th day (Tues morning) after they told me it would be ready by Tuesday morning, to just simply show up and they said it would was not ready and would be ready in 5 hours. So I said I would sit there and wait, and when I finally decided to call another tow truck and told them to pull my car out, they said the tire was there and they were going to fix it now. Funny how that worked out. I also have an app on my phone that tells me the location of the car. It somehow was in SF not in Richmond when I checked on Saturday, but was back in the dealership on Sunday. Not sure if someone took it for a joyride, but after the non-communication, I wouldnt put it past them. Avoid this place at all cost. I love the Nexo, hate Hyundai the company and will be selling my car soon to avoid this headache again.

My 2013 Accent has multi rust spots on roof and the right side on top of both doors. Took this issue to Hyundai last September 2014 for warranty issue but was denied by Hyundai saying this is caused by rock chips, this car was only twenty-six months old at that time. After saying this, the hood do have a few small chips which are not noticeable unless you really look for them and there is no sign of rusting. Now explain how can there be rust spots on the roof from so called rock chips when the hood has rock chips and no sign of rust. I had never had my car on gravel roads, yet my husbands Tucson, purchased at the same time, always on gravel roads, do not have any rust spots. I personally think because I am a woman that they can make that decision, guess what, this is not the end. I have been to a body shop and was told the rust is from inside out and do have this documented as of today, May 13, 2015. When I decided for the second time to purchase from Hyundai, I also convinced my husband to purchase one also, which he did at the same time, Hyundai Tucson. We will never ever purchase from Hyundai again. Please follow me in this and do not make any purchases from Hyundai. I will keep this going all the way if possible to get justice.

Starter of my 2011 Hyundai Sonata went out on August 1, 2012. I work in Oakland so I managed to get it back to Fresno. I took it to Lithia Hyundai Service department. Heath ** was the assigned service advisor. He said they will take a look and get back to me. Well, Lithia replaced the starter and said there was a recall on something regarding the starter. I picked up my car on August 3rd. While driving on August 6th, without warning, smoke started coming from hood area and shortly after a flame. I managed to pull off road to a parking lot where the car died. I immediately called AAA to tow to Lithia. While waiting, I took pictures. Service department was closed so I left in lot until morning. I returned to tell what happened. Heath said they would take a look. He called 20-30 minutes later to tell me engine has hole.Mind you, in returning my car the first time from the starter repair, I was told and given paperwork stating everything else was good. He recommended two tires, an air filter, and front brakes. He assured me everything else was okay. Now one month later, I called to find out whats going on with my car. Heath told me he wants to repair because he can make $7,000. I needed to bring him a receipt of my oil change. I have done that and my car is still sitting in service department at Lithia Hyundai. I called every week but get he hasnt heard from Hyundai yet. I asked him to call me when he does, the pictures hes sending and he didnt comply. He told me it would be done by the afternoon. I went to Lithia and my car was still sitting outside in back of shop. I went back on Saturday and it was on a lift.Heath was not in and no one else could answer my questions. I was told everybody handles their own cases. I returned that Monday and Heath told me he sent pictures and docs. I asked for copy. He refused. He just gave me pictures. I dont know whose car that was from. I have since called every week. He said he has no answer yet. I have been away from work since August 2nd. On August 24th, I lost my job of 18 years. I am not a happy camper. My car is new and has little mileage and it should not have caught fire.

In 2011 I purchased a Sante Fe with the in-car Navigation System. The day we drove the car off the lot the maps were out of date. I contacted the dealership and was told it would automatically update. Two years later, we asked again and were told we had to pay $200 to have the maps updated. Now, the car is 3-years-old and the navigation system is so bad it is dangerous. We dont even turn it on. For $200, we purchased a Garmin with free lifetime map updates. So we now drive a Sante Fe, with a built in navigation system, and a Garmin attached to the windshield. Friends are shocked at what we have had to do.Why is Hyundai doing this to their customers? I tried to speak to Hyundai Customer Connect System Lead Laura who gave me nothing but attitude. How outrageous to charge what you do for the system, then expect us to pay $200 each time it needs to be updated. Are you crazy??? Im done with Hyundai. Oh yea, did I mention that the Sante Fe was my third, and now last, Hyundai purchase.

I bought an Elantra 2011 in the US. During the first year, it was 3 times in service for over three months for the same problem with its electronics. Its still in service under the 5th repair attempt. I contacted a lawyer to deal with Hyundai Motors America (HMA) and request a replacement or the cash back. Hyundai is trying to do anything possible to avoid this situation. They rather spend more money in warranty claims than giving me what I paid for and deserve. We will take legal actions against HMA. I will never buy Hyundai again and make sure that anybody I know wont do it either. They ll loose.

I called Hyundai assurance re my Tuscon. I bought a two year lease. I am covered. I called 3 pm to make a case for towing later in evening. I called at 9 pm to have tow. The guy came and said he cant do it because it is parked behind a car and in front of another. He left me stranded. I called hyundia back. They told me stop complaining and hung up. This is useless totally. I waited till 7 am to call my Geico who picked up car no issue and dropped it at service. When I called them in the morning they said I have no coverage cause I live in burrows. Seriously disturbing. I like my car but the poeple and service are zeros.

I called road assistance on my 2016 Azera. After 1 years and half the car wont start. I have been waiting for the towing car almost 3 hours. Not a fast service at all. Very disappointing. I called back and they said the first driver had an accident on the freeway and that they are sending another one.

I have dealt with corporate for over a year to try and get the power of attorney to do a state to state transfer and they lied each time by saying that someone else mailed it to me to shoo me off the phone and caused me to have to get a ticket from the police due to their negligence and disorganization. I was unable to ever get a power of attorney until I called corporate several times and explained that this was a breach of contract by not sending me the necessary documents. I will never again lease from this company and I wouldn’t recommend to anyone.

I purchased a 2013 Hyundai Elantra Limited with all the bells and whistles. The Elantra comes 17 inch tires when you order the Limited. The 17 inch tires are also very low profile tires (45). The day I purchased the car was a cold and rainy day last November. When I test drove the car the roads were wet. On dry pavement the road noise started at about 35 MPH and gets so loud you have to turn up the radio just to hear it. NOT what you would expect from a $25000 car. I have complained about it to Hyundai - they authorized me to have the tires replaced with better quality tires - which I did and the problem still existed. Hyundai admitted there is a problem or they would not have replaced the tires. Many road tests have been done with Hyundai employees and all admit there is excess noise. I am working with the BBB to get Hyundai to buy the car back. Last week Hyundai after admitting there was a problem now wants to deny the claim. The problem is an engineering issue that cant be fixed and this was told to me by Hyundai. Has anyone had luck with the BBB arbitration hearings? I am very disappointed in Hyundai. Hyundai admits there is a problem now wants to deny a claim. I am not going to go away.

After 5.5 years and limited mileage two major parts requiring replacement costing up to £2500 for non genuine parts. This is not my expectation and I reported this to Hyundai. As far as I am concerned this is an unreliable vehicle. I have looked after the car and the Hyundai garage say it is one of those things, however they did try and sell me another car at the time I was voicing my concerns.

This is an amazing car. Being a plug in hybrid I get almost 700 miles on combination electric and gas. Its very comfortable and room for 5, plus great storage with the back seats folded down {I can even get my golf clubs and cart in the back}. The electronic features are very good. It gives a feeling of safety and convenience.Sound system is better than I would have thought for a smaller car. I would buy again.

Two weeks ago we were driving and all of a sudden the engine shut off, no warning lights were on at all at the time this happened. We had Hyundai Roadside assistance tow the vehicle, (waited 2 hours for them) to the closest Hyundai dealer. The next day the dealer called and said the engine was shot, and they had to take it apart to send pictures to the corporate office. 5 days later they called and said Hyundai denied the warranty for Lack of Maintenance. The car only as 46,000 miles, and we have had oil changes. The dealer said they found sludge in the engine. Hyundai never asked for any receipts for oil changes, and just denied the claim. I then called the 800 customer service number, to be told that there was nothing they could do, all complaints were handled through the Better Business Bureau. I asked to speak with whomever denied the claim and they refused. So now I have a complaint into the BBB, but Hyundai has not responded. I dont understand how they advertise the best warranty and then deny all claims. I have researched the internet and found many people has had the same thing happen to them. How is this legal? Our vehicle is leased, so they know we have to fix it before the end of the lease. This seems like a scam, since we have to fix it. We also found at least 5 other Hyundai owners who reported the exact same symptoms as ours on the same make, all of which were denied by Hyundai. I will never buy another Hyundai, they are criminals running a huge scam. Dont believe the salesman when they tell you they have the best warranty. They dont honor it. Dealer told me there is nothing they can do to help. They said that they have seen sludge in the engine in other Hyundais and ours was not that out of the ordinary. However they claim their hands are tied, and all warranty decisions are made by corporate.

Their website has an online test drive schedule system and when you get to the dealership the best answer they can give is we just sold the car, Whats the point of having an schedule ahead system if they cant even make sure there is a unit available for the customer to test drive... Well sir we are in the car selling business a mediocre manager replied. So, because you are in the toilet sales business you will just sell me the toilet you have in your office, right? This brand is a joke.

I purchased my new Sonata Hybrid in April 2015. I want to complain about the front shroud or fairing. The clearance of the fairing to regular parking block is 0 inches. These are standard parking blocks, that a car has to pull up to in any parking space. My front fairing has now been severely damaged and is hanging off the car because the clearance does not match the standard height for a parking block. I want to know why I have this expensive repair because of poor design of the front end. If I repair the damage, the next block will, of course, rip the new one off too!!! Parking away from the block creates a safety hazard to me and other cars and drivers in a parking lot because of improper parking space allocations.Safe parking is part of safe operation of my vehicle, and I can be fined because of improper parking in a designated space. The tires are the original factory ones, so the profile should be Hyundais responsibility of design. I want to know what you (Hyundai) suggests to do to fix this design problem for now and the future of my expensive hybrid car???

I made a huge mistake and got a Hyundai lease. That was the wroth experience in my life. I spent many hours on phone calls with Hyundai Moto Finance and they crushed my credit report. Very poor service and very unfriendly personal. Dont ever lease Hyundai cars.

Extremely pleased with my 2004 Hyundai XG350L. Years ago I would have never thought to buy a Hyundai of any type but was struck by what I saw in the XG350L. It gave me 11 years and 248,000 miles of enjoyment. Would buy another if I could afford it.

HYUNDAI CANADA WILL NOT STAND BEHIND THEIR VEHICLES. Back in November of 2012 I wrote Steve Kelleher a letter stating my sheer dissatisfaction with the water problems I was experiencing with my 2010 Genesis Coupe. These problems became apparent in October 2009, less than 6 months from when I purchased it brand new in May of 2009. I have a multitude of work orders showing evidence of this water leak as well as my diligence in trying to address these issues. To date the sunroof is still leaking and soaking the back interior of my car. HYUNDAI CANADA is refusing to address this leak as the car is now out of warranty.In my letter to Mr. Kelleher I stated the following as well as sending him proof of the work orders: Water running down the back speakers after rain. Leaks soaking the trunk as well as interior back panel and seat. The radio cuts in and out after heavy rain when the car is cold. The air conditioner and fan randomly turn on when both dials are off. Thick frost accumulates on the insides of the windows when cold. Windows fog up in the rain. The car smells musty. Back tail lights leaking.Since then radio cut out when loading CD player, eating my CD and rendering CD player inoperable. Because of a faulty sunroof mechanism the water leaks have caused staining of the interior liner. The interior liner was totally replaced because of extensive water damage. The seals around the back window were replaced springs popping out of the back seat and the leather seat ripping at seams where water was pooling so the backseat was replaced. The passenger window was lifted and reset because it was an entry point for water. The ABS light remained on and was repaired. The passenger window would not close and sporadically after a rain gets stuck. Tail lights leaking both resealed. LeakPro resealed the car (sunroof, mechanisms, drip tray...etc.). Over 1 of water was recently wet-vacuumed out of the trunk.This car has done nothing but leak and after almost 8 years the water leak has not been resolved. Over the years the dealership has tried to address the problems that the water leak has caused but for whatever reason have not addressed the water leak itself. My car is still getting soaked after it rains. The dealership cannot afford to investigate this leak further and submitted a request to Hyundai Canada which was declined. It is time for Hyundai Canada to step up and back their product and their warranty. Because this has been an ongoing problem that has not been resolved since I purchased the car in 2009, the time sensitivity of the warranty should not be a factor.I am a single mom who has recently been reduced to a 4 day work week. I saved for and purchased this car because of Hyundais extended warranty and their reputation of standing behind their product. This car was not cheap and I expected it to last me a very long time. With water damage this car will rust and cause more electrical problems.

Little things starting to break, a little rust starting, poor mpg. Vehicle was bought for wife who hardly drives, so mpg really not critical. Has twice yearly full synthetic oil and filter changes, transmission service and filter at 3 year intervals, antifreeze flush and change at 3 years as well. Our dealer was Lehman Hyundai in N. Dade County (So. FL). Experience was quite pleasant - no finance involved. Test drove, put a deposit down, faxed copy of sale order to bank and they transferred funds to dealer. The young lady who sold the car actually delivered it to our driveway, brought my wife out and explained everything in the car to her. Great customer service from dealer sales dept. Not the same for Service Dept - enough for me to be very displeased (at that time I was an ASE Master Certified Technician in not only automotive, but Medium-Heavy Duty Trucks as well). From date on no one has touched her auto but my Happy Wife, Happy Life. I did not purchase any additional warranty, having had experience with one 10 years prior. Almost all car salespersons and sales managers excel at lying and getting to sign on dotted line. Do your homework on vehicle being considered, obtain confirmation of financing (if needed) prior to driving on lot and NEVER accept a 1 day only deal from anyone. I would run out of that dealership, that is just an intimidation tactic. In my case she told me how much they wanted (Full Sticker Price) and I told her what I would pay. She talked to Sales Manager - I would not; didnt like his looks. No way was she told and brought me back that message. I thanked her for her time and walked back to my truck, unlocked and started it. There was a knock on my window, Yes they would accept my offer! The only advice I can give about their Service Departments is to not do business with any that do not have a full staff of ASE certifications in the area they are working in. Record all conversations on your smart phones and maintain very good records. Last but not least, if all of your ducks are in a straight row, take them to court for damages and ask for your legal costs to be reimbursed as well. For what a good lawyer will cost them, it is sometimes cheaper to do the right thing. Never threaten them with court, do it! This Hyundai was not a bad car by any means, but my ex daughter in laws Honda Civic has over 175,000 miles and still going strong. That $2,000.00 extra for the Honda would have been a good buy in hindsight.

Veloster is the worst car I have owned. The car is only two years old and I have had a list of problems with the car. The water pump was replaced at 3000 miles. I have had problems with the sunroof since day one, with car as well. I have also had the fuel pump, fuel rail, catalytic converter, front hub and axle replaced as well. Now today my navigation & radio went on the car. I have made complaints to corporate Hyundai and left numerous calls with no callback. Not only do they make a poor car, their customer service is just as bad.

I will never again purchase another Hyundai. Never realized what a joke it is to get any sort of help from this company plus when it comes to any warranty issues, theyll do just about anything to not cover it. I purchased a 2010 Sonata back in Nov 09, car was absolutely beautiful, ran great and till a few weeks ago, still loved my car. Well a few weeks ago, my car started making a knocking sound under the hood so I decided to bring it into a Hyundai dealership to get it checked out. Mind you, I called on a Thursday and asked them what day should I come in, I was told drop it off Sunday night and theyll get to it first thing in the morning. They didnt start my car until 4 in the afternoon but thats beside the problem. I get a call at 4 from Hyundai that I need to get down there immediately. So me and my pregnant wife with twins get in the car and go down there and the lady goes look, do you see that buildup of oil inside the engine? All she did was take the oil cap off and shined a flashlight in there. So I said to the lady, Yea...your point? She said, Hyundai is not gonna cover the problem. I asked, What is the problem, whats with the knocking sound? Lady tells me they cant diagnose the car because of the little oil buildup. You gotta be kidding me. I have all my records from all my oil changes and maintenance thats been done. I ended up taking my car home because they wouldnt fix my car. I have full warranty plus an extended warranty and do do jack with it. Hyundai consumer affairs is a joke. Theyve been giving me the runaround and this has been going on since December 8th. No one will help me. I will never, ever buy from HYUNDAI again and I will make sure to advise family and friends to stay away from a company that is very unprofessional and totally against helping the customer. Funny how they rave about their phenomenal warranty coverage but God forbid you need to use it....forget it POS.

The fuel pump on my 2009 Sonata, bought on 5/30/2009, went bad stranding me away from home. Even though car is less than three years old, at 70,000 miles, I was told is was out of warranty. Rental car cost me $120; tow cost me $72; fuel cost me $350; labor cost to install cost $200. Total cost is $772 for a car I am still paying $300 a month on. It needs better design so fuel pump lasts and make access to fuel pump better so whole gas tank doesnt have to be removed. I had an Elantra for eight years then traded up to Sonata. I will not buy another Hyundai after this experience. For a car and brand that touts reliability, this issue (I understand it has happened many times) is unacceptable.

PLEASE read this before you go purchase a vehicle from Hyundai Vacaville. My husband and I researched the new Hyundai Veloster and decided it was something we were interested in, the only problem was that to even look at one we would have to take the drive out to Vacaville, we were greeted by Dean and took the only one on the lot for a test drive. We fell in love with it, the next step was agreeing on a price. We played the haggling game (I did my research). We came to an agreement and up next was FINANCE. Let me start by saying we have excellent credit so this next step wasnt a concern, unfortunately we sat down with the shadiest crooked finance guy (GREG **). Im aware of the stuff they try to push on you i.e. extra maintenance, Gap and paint protection, we just wanted the car. We did opt for the car paint protection because as Greg put it its only $4 a month. Move forward less than 24 hours later we spoke to Dean from the dealership and said we changed our mind about the paint protection and would like it removed from the contract, Dean informed us that Greg was not in, but hes let him know and get back to me. Fast forward to Wednesday, no return call from Dean, I called and spoke to Dean direly and asked again about removing the added OPTIONAL paint protection, he said he spoke to Greg and it was too late. HOW IS THAT POSSIBLE, I called less than 24 hours after. After many phone calls to Hyundai customer service I got nowhere. I decided to read through all my paperwork, lo and behold GREG ** not only were we stuck with the paint protection he also added GAP coverage, I specifically told him we would be paying off the car, why would I need GAP. Fortunately for me I caught it in time but the process to get it removed will not be easy. Long story short PLEASE take the extra time to go through every page of your paperwork and dont let anyone like GREG ** bully you into signing for any extras. May your next car buying experience be a happy one.

Hyundai finance called Sat. morning, & left a message to call them immediately. By the time I got home & saw the message, I called my daughter in NJ. She was at work. When she got the message, she called & tried to make a payment, but they were closed & she was not able to make the payment. Her car was removed on Sun. morning. We now have to pay over $1500.00 in payment & fees. She had been out of work a long time, & is bipolar, under drs. care now. We are retired & on fixed income. This is a blow to all of us, since they do not accept payments on Sat.

I purchased a new 2015 Hyundai Sonata Sport. After the second week, found the passenger outer door handle doesnt work properly. So I called my salesman, made the appointment to bring the car in. While having this problem, the car hobbles every morning. Dealership told me it was the tires, and there is nothing they can do about it. The tires will smooth out in an half a mile. Well this every day thing stinks! On top of it the driver’s seat creaks, and now has somehow gone away, and after waxing it for the first time I find blemishes in the paint. Nothing you can do about it, it will just look worse if you fix it. The biggest problem is the Blue Link telecommunications in the car. It is terrible. It was so poor. I was calling Blue Link every day with issues like, why wont the car start with the phone, why wont it unlock the doors, and the maps they use are google, which are not updated often, so the car has no idea on where to take you. The whole car after one month just feels like Ive owned it for years, like a used car. I will never purchase a Hyundai again. I tried it, not worth it.

I was surprised by my father when he got me a brand new Hyundai Tucson last May of 2011. My old car prior to this one was a Toyota Vios - manual transmission, so this is definitely something more special as it is bigger and it has an automatic transmission making the drive easier for me. I used my Hyundai going to work and it really did not disappoint me especially during rush hour. The handling of my Hyundai is very good. It is very fuel efficient and it accelerates smoothly - very zippy. It is very easy to drive and it doesnt seem to be too big especially for a girl like me who is not tall. The leg room at the back is also very spacious and could definitely accommodate tall people. The compartment at the back is also very big. I did not encounter any problems with my Hyundai up until the time that I sold it. I was really saddened when I have to say goodbye to it earlier this year because it was my favorite but my husband got a brand new Mitsubishi so we have to let go of our old Hyundai. Hyundai is definitely recommended!

I bought the car in November of 2010, and its been a bad experience since having thought of buying the new car from Hyundai. My car has been taken four times for A/C problems to Hyundai, but still the same problem persists. Secondly, the car is has started to get rusty within nine months time, and there was no one from Hyundai to talk to with authority.

If I can save you the trouble from leasing from Hyundai, then please listen carefully. I have always leased my cars. Ford, Volvo, Saab, etc. Ive NEVER had an issue with a leasing company, process has been flawless. Hyundai Financial has been an absolute nightmare. At lease end, Hyundai send out a 3rd party to look over your car. There is no wear and tear allowed for a 3-year lease. The 3rd party company spends 1 1/2 hrs going over your car with a magnifying glass (true!) and then hands you a bill for $3,000. If there is a pen mark on your seats, then you have to replace the entire fabric on all the seats. They then tell you that this is just a guide for you to get things fixed and this will never go to Hyundai. Thats a lie. We took the car to have the ridiculous list addressed, spent hundreds of dollars getting tiny scratches out, the pen mark on the fabric (there were no dents, tires were brand new, under mileage, etc.), and faxed over the complete report to Hyundai. The car was in such perfect condition that when we turned it in, the dealership leasing manager called the sales manager and said they needed to buy this car. A month later, we get the $3,000 bill from Hyundai. They DO NOT send someone out to look over the car after the work is done. They go completely off the original work their 3rd party sends them. We submitted our receipts 3 times and they told us they didnt like the wording on our invoices and suggested we wrote it ourselves! I said feel free to call the company that we paid hundreds of dollars to who worked on our car 3 days. The detail shop called us, said Hyundai was extremely rude, and that was the end of that. Three months later, on Christmas Eve morning, we get a call from a collection agency that says we owe $3,000. We now have to hire an attorney. STAY FAR AWAY FROM HYUNDAI!

So I have been leasing a car from Hyundai. I tried to trade it in to lease another. That was as entire fiasco (be careful if you lease from them, they charge you to bring it back at end of lease). So I just decided to buy out my lease and keep my current car. I called one dealership. They said payoff is $14845.63. I called another dealership. That one said payoff is $15845.63, so I called another one. They said payoff is $14845.63 and 728.01 for the paperwork. $728.01 for paperwork!!! No. I get $14845.63, send it to the lease payment center and they send me the title, I take that title to the BMV and I pay them the tax on the $14845.63, get a new registration and the title is put in my name and sent to my new lienholder. Why would I pay $728.01 for 2 pieces of paper? Just be careful dealing with this company and the dealerships. I did it one time and I will never do it again.

My 2012 Hyundai Veloster sunroof shattered while sitting in my garage. When I called Hyundai the lady that I spoke with stated she doesn’t know how that could just happen. Then tell me someone will contact me in about 5 to 7 business days. I have no vehicle to drive and they didn’t seem to be too big of a hurry or concerned about this defect.

For the price point of this vehicle I expected not to hear anything inside. But it seems as I go 40mph and above I hear air as if the window is cracked open. Hyundai says its road noise but I know the difference. Its a lot quieter in my wifes Juke than in the Palisade. I think the door is to light weight so air noise seeps through. Hopefully Hyundai will find a fix for this. Its probably the only reason so far I would not keep this vehicle.

Was on our way home from a Holiday trip Jan 1,2020 when my Hyundai Santa Fe sport with 9,328 miles on it lost power outside of Athens Ga. Was fortunate to be able to be near a convenient store to pull into. Called Hyundai roadside service and they quickly sent a tow truck that took vehicle to nearby Hyundia in Athens. Also called a Uber to take us 3 senior ladies and our dog to the hotel near to dealership in Athens. Naturally since it was New Year’s Day the dealership was not open until the next day. Everything in response to incident was wonderful. Could have stayed in a nicer hotel, but choose one close to dealership. Got home to Florida a couple days later. I sent in the incident report with all the original receipts for the trip interruption reimbursement. Never heard back....called back end of Feb...said it was being worked on....just called back April 23, lady said nothing had been done with case since I called in Feb.? And she would have them (?) call me back. So moral of this story do not depend on getting any money back from Hyundia Trip reimbursement!