My 2007 Tiburon is still under warranty. The air conditioning stopped working completely. I took it in for warranty repair and the Ourisman Hyundai of Bowie, MD to fix the a/c, saying instead that I had to pay over $200 just for them to determine what was wrong with it. They also accidentally admitted that many Hyundai a/cs malfunction because the condenser is situated in a bad spot. Poor design. The fragile and vulnerable condenser unit is placed too close to the front and too close to the road that the tiniest pebble can make a hole in it. This design flaw is peculiar to Hyundai cars and they know about it but refused to accept responsibility. To make matters worse, they still charge you over $200 just to check it out, knowing full well that they intend to tell you that the warranty does not cover it. So you are out the $200 for their so-called inspection, plus your a/c still doesnt work, plus it will cost you over $1100 to fix a tiny hole caused by poor design. So, warning, dont buy a Hyundai. They dont honor their warranty plus their cars seem to have peculiar design flaws and their dealerships seem to employ low quality, deceitful people.

For 5 years, I had my payment automatically deducted by Hyundai Finance for my car. In December, my balance was $59 and they deducted the whole $279. I called and they stopped the auto deduction and they would send my refund within 30 days, which it took all 30 days. At the end of January, I noticed they took out another $279 so I called. They said the auto payment was turned off and they were not sure why it was deducted. They said they would refund it but it would take another 30 days and assured me the auto pay was deactivated. Lo and behold another $279 was deducted from my account today and when I called, bottom line is it will take another 30 days to get my money and nothing they can do to refund sooner.

We have owned a 2003 Hyundai XG350 since new. It now has less than 30,000 miles on it and we recently noticed that the airbag light was on and it needs an inspection sticker. We were told that the airbag issue would have to be repaired before the car would pass inspection. The service manager (Frank) told us that he has seen several of these problems in the XGs and that to repair it properly, it would require a new wiring harness for around $500. I commented to him that this sounds like an engineering defect on Hyundais part, and that they should repair this at their cost. Hyundai refused.

I bought a Hyundai Elantra in 2007 with a three year warranty. Within the first two weeks, the indicator switch had to be replaced. This happened again over a period of a year and now that the warranty has expired, the indicator only works manually.Approximately 8 months after purchasing the vehicle, we heard a grinding rear noise, especially when reversing. It was very noticeable. I am an Estate Agent and it was embarrassing. The local mechanics examined the car and after saying that they knew exactly what they were doing, replaced the rear disk pads and callipurs, etc. with the approval of head office. A week later, the noise was back. I took it to the local supplier but they could not find the fault. My husband kept on saying that they should look at the release bearing and they ignored it. The car was eventually taken to Johannesburg, and a week later, I was informed that it was the release bearing. Remember, this was over a period of a year. They replaced the release bearing just before the warranty expired.All was fine for a few months and then we heard a noise in the engine. I took it in and was told that the valve lifters had to be replaced at a cost of $4,200.00. I phoned head office but they replied that it was out of warranty and not their problem anymore. The day we collected the car, we noticed that the noise had not disappeared. Fortunately, our car was at the wash bay when the workshop exploded (not so sure it was fortunate). The mechanic who released the car to us admitted that there was a noise, but seeing that they had no equipment, nothing could be done about it at that stage.When they arranged for an alternative workshop and the proper equipment, I took the car in. To my utter amazement, they phoned me a day later to tell me that the oil pump, timing chain, and tensioner had to be replaced at a cost of $10,000. Fix one thing and another one appears. What guarantee do I have that this will be the end of my woes and that the problem has been diagnosed properly? I spoke to the Manager, Ben, and told him that I wanted a second opinion and that I would take the car to Bloemfontein. He agreed with me and told me that a car with 70,000 km on the clock should not have all these problems and that I should take it further. I was really excited when I received my brand new car but now, I feel like setting it alight. My husband is so frustrated that he just wants to get rid of the car. We listened to an engine of a similar Elantra - what a difference. My brother in law had an Elantra which clocked 600,000 km and it hardly ever had any problems and that is one of the reasons why we bought one.Let me just say that the local supplier and his staff had always been helpful and friendly, but they can only help to a point and after that they have to abide by Imperials Rules. I will not stop until something is done about it.I appeal to you. Please see what you can do for me.

I really think this should be a recall. I already had to take it to Hyundai once when I first got the care, and now the airbag came on for no reason. This is a safety issue. I am driving the car with the airbag light on because I cannot afford to have it fixed again.

Who sells a $45,000 vehicle in Canada where you cannot lift the passenger wiper to clean snow or ice much yet prevent wiper damage in icy weather? I was told that in order to lift the wipers you have to turn on the wipers and turn them off when they are halfway up. Now not sure if you have tried to do that in an ice storm but it is not possible to move the wipers.

On June 14, 2014, around 7:30 p.m. I started up Sideling Hill in Maryland. My car -- 2004 Hyundai Elantra slowly started to lose speed. As I looked at the speedometer, I noticed it was declining to 40 mph and accelerating did no good. Suddenly smoke started to come out of the drivers rear section and the oil light came on. I immediately pulled over and stopped. The car did not start again. I had it towed back to my home area to a repair shop that the two driver recommended. The guy looked at it and called me that week and said the oil pump was gone and it needed a new engine. I decided to get a second opinion and had the car towed to another mechanic. He said that he ran a couple of tests and that it needed a new engine.... not sure if it does or if neither wanted to fool with it. Anyway, I decided I need my car (single, 62 years old and have elderly parents who live at a distance). The mechanic ordered a used engine in decent condition but it was a 2002 that would fit my 2004. When they got it and started to put it in, it did not fit as my engine had a variable down timer and the 2002 did not. However, when the mechanic checked the engines that would fit my car as well as checking with the salvage yard and my VIN both found that a 2002 should fit my car. However, it does not as evidently my car -- a 2004 was fitted with a 2003 engine. So no instead of having my car finished July 4th week, it is again waiting for another engine, which is extremely difficult to find. Its been going on a month; I have family in the area. My friends are all gone and/or working during the day while Im at home. So, Ive been taking public transportation (cabs) for errands, which of course is inconvenient and costly. I emailed Hyundai and of course, I received a canned reply saying the usual. Ive had the car and overall its done well but Im frustrated that they would fit cars like this and then it comes back to haunt the consumer -- me. Of course, it doesnt help that Sears did a tune-up awhile back and didnt mention that there might be something wrong with the engine. The mechanic who now has my car says that it was running on only one piston -- the tune up was done a year ago. Last year, the rep at Sears had wanted me to have my anti-freeze and steering fluid replaced and I had said not at that time. Another post I had read mentioned that he had a similar issue as a result of his anti-freeze leaking. Im wondering if Sears did not replace the lids or valves back correctly. Anyway, Ive got a major expense on my hands and am currently unemployed. But my main concern is that I cannot get out in case of an emergency. So my car is still at the mechanics going on week 4 now. And there is no sign of finding an engine that will fit the car as it is.

2011 Sonata is a Bright Yellow Lemon. Worst car I have ever owned. Constantly needing service and engine had to be replaced at 85K. My wife wont drive the car because she doesnt trust driving with kids in car. It is literally falling apart and every day there seems to be a new issue or a recall. As I write this review I am waiting for my car to be towed because yet again...it wont start.

I had a frontal collision accident with my Hyundai i20 model 2010, which resulted in a total loss to the car. The air bag failed to open and I had severe hit in my face from the steering wheel. I complained to the Hyundai dealer in Jerusalem but they refused to check the air bag system.

Last year we experienced a flat tire and when my spouse went to change it there was no spare, only a compressor and slime unit. Well little did we know but we had a slit in sidewall of tire from a pothole, so that was useless. When I called Hyundai Roadside Assurance, they said they would tow it to the nearest dealer which is 40 or so miles away, we wanted it towed 6 miles down the road. So we had to pay $100 for a tow. Last Tuesday we had a flat tire and had no jack to take it off to have it repaired, so we put air in tire and drove it to our repair shop and had it plugged. Today we went to Garvey Hyundai in Plattsburgh, NY and took slime air canister into dealership and asked why they do not tell customers that their 2012 Elantra Limited do not come with a spare or jack. We also stated that we were going to have to get AAA Roadside Assistance since we had to tow car to nearest dealer 40+ miles away if we wanted to use our roadside assurance with them. They hurried us into a room with a service manager whom informed us this was policy to make cars get better gas mileage, by having no tire or jacks. They were willing to sell us a spare donut tire on rim with jack for $298 +, which my spouse said no way. But they did give us a free car wash, which car was still filthy after it came out. Well hopefully, our next purchase next year from an American automaker will have a spare tire, jack and roadside assistance to our local garage if needed.

I am beyond disappointed and disgusted with the customer service and system that takes place for recall and warranty work. My engine light began flashing Friday morning and I instantly called my “home” dealership to inquire what to do. They said to pull over and not drive it any further and to contact roadside assistance to have it towed to the nearest Hyundai dealership. I did just that. My vehicle is a 2017, but purchased brand new March 2018. I am well under the 100,000 km/ 5 year warranty. Once we arrived at the dealership to get things rolling, I was informed that my vehicle has an engine recall - thanks for the notice in the mail on that one, Hyundai - NOT. So that was a major surprise to hear. I get back to work and receive a phone call from service that my engine failed all diagnostic tests and that I needed a new engine altogether. I confirmed all my services have been done through Sherwood Park Hyundai, so they said, Great, we’ll get them to send over your records and send everything off to Hyundai Canada for approval and get you a rental. I expressed how much I required a rental, as I am 8 months pregnant and my husband is not available to be driving me to and from work. They told me by Monday or Tuesday they would know the status of the engine and we can do the rental car. I had to call Monday afternoon for an update, she informed me that nothing had been approved yet, but by Tuesday we’d know. I once again explain the need for the rental. Received no phone call Tuesday, so at 2:45 pm I called them, again. Once again told Hyundai Canada still didn’t approve the warranty for the engine. Not only is this a RECALL, but I am under warranty. They then said I could pay $40/ day for a rental through them and once warranty was approved, they’d take it over. I asked if I’d be reimbursed, they said no. So Hyundai wants me to not only pay my bi-weekly payments on a vehicle I can’t drive, but also pay out of pocket for a rental when it should have already been dealt with and set up. RIDICULOUS. Having a vehicle gets me to my place of employment, which allows me to pay you people for the vehicle sitting in one of your dealerships waiting for an engine on a basically still new vehicle. They were not willing to a single thing to help me out. I will never be buying a Hyundai again. My husband is already looking at getting rid of his also due this service. I owned 3 Chevy’s prior to the Tucson thinking it was a good move. Worst decision and full regret. Things started great with Hyundai and has plummeted over the years. Whenever my vehicle was in the shop with Chevy they ensured they had a fleet/lot vehicle available to me to drive. When I had to get warranty work done and they required to keep my vehicle for 3 days, they had a rental available to me instantly. Odd, they had no issue getting me in a rental ASAP. Hyundai, you are beyond disappointing and I am disgusted with your customer service.

My 2017 Hyundai Elantra is not the worst but a long way from the best in its class. Performance is pretty good. Theres a lot of road noise that makes its way into the cabin and its been thru 2 batteries for some reason.

I am writing to you today regarding my Hyundai Sonata Hybrid that I bought brand new in August 2016. It’s been less than 2 years and we already had to take our vehicle to the mechanic 4 times to the Hyundai maintenance service. After going to Hyundai mechanics numerous times they are still uncertain about the fault in my vehicle. My wife and I have been very disappointed with our first Hyundai Sonata. Numerous times we have gone back to the Hyundai maintenance shop to attempt to have our vehicle fixed, which then follows up with me getting a rental car for the day. The very following next day I have to pick up my car again as the mechanic tells me the issue is resolved but it’s not. I’ve listed the days below for details when my Sonata has malfunctioned.Heading from Santa Clara to San Francisco about 40 miles drive. Was looking for parking and when in the middle of the road my vehicle decided to stop without any warning. It wouldn’t start and we had to wait about 20-25 minutes for my car to start again. We followed up with Hyundai the next day and they said they didn’t find any issues with it. Therefore I wasn’t able to have any record of it in the Hyundai maintenance system.The second time it occurred when my wife and I were heading to Long Beach for our Babymoon. Our issue happened multiples times during our trip. Every time we stopped by at the gas station our vehicle malfunctioned. We had to wait 30 minutes before the car would start again. At that time I felt very unsafe as I had my pregnant wife with me and was hoping the car wouldn’t stop while I was driving. Due to the malfunction, our trip was not only delayed but dangerous for my wife.During this time they had found a fault in the vehicle and had to replace BMS. Invoice number ** on Feb 7th 2018. Our third accident happened after getting my vehicle back from the maintenance, I had to go to SF Airport to pick up my friend and the car stopped again! Replaced OPU, OL Pump Unit. Invoice number ** on Feb 14th 2018. The fourth accident happened when we had an emergency and had to take our dog to the vet for his surgery and after dropping him off my car stopped again! Replaced PRA. Invoice number ** on Feb 20th 2018. Mileage of my Vehicle still under 50,000The Hyundai service center has not been able to find the problem and resolve it even after having numerous types of test. After going to the Hyundai service center numerous times, I have the fear of my vehicle of being very unsafe and I don’t want to take any kind of risk with my family in it. I am afraid that my vehicle will stop at the stop light or worse during the drive. Looking forward to hearing back from you regarding Hyundai Malfunction Issue.

The Hyundai Sonata is an awesome car! Very comfortable drive whether over long or short distances. Have consistently gotten over 34 mpg on the highway. Outperforms Toyota Camry which I had for over 10 years.

Bought a brand new 2017 Hyundai Tucson eco, I only had it for a few months and its been in the shop more than I have been driving it. All types of problems with the electrical, it is at the shop at the moment I am typing this while mechanics are scratching their heads to figure out what is wrong with it and how to fix it. I called Hyundai corporate they said they would return my call, You think they did. What a joke. They have no concerns about the safety issues with this car even though I tell them that the windshield wipers stick two to three inches from take off on the windshield. AC sounds like Gremlins are about to attack you coming from the vents. Transmission drives and shifts like somebody that does not know how to drive a stick shift when this is an automatic vehicle. Gas gauge sticks even though its full and you cant put any more in it. The gas gauge will read from a half tank to 3/4 of a tank full until you hit a bump. Including with the issues the dash lights dim and brighten by themself. This car should have yellow lemons painted all over it along with every car that Hyundai puts out especially since corporate is treating their customers this way, not a very good ethic on gaining your customers Trust or to get repeat customers. I really dont understand how this company is in business. I guess thats why our government had to do a bail out on their **. My experience alone it has been a real shady experience.

So I purchased a 2013 Hyundai Veloster with 34k on it. 7/12 my car started acting up losing power and I guess I would call it vibrating. The car only had 80k in miles on it. The dealership that I took the car to for service for the whole time the car ran said something about a #2 cylinder was bad and that they recommend doing the spark plugs too. I drove my car there daintily only on city streets, no highway, regular street speeds. According to the mechanic at hyundai after they did this the car would no longer hold combustion. Prior to this episode my car ran pretty good and was well maintained as well. Proper oil changes and maintenance as well however I did notice that it seemed to be going through more oil than usual and I had mentioned this to my service rep at Hyundai and he recommended that we start to monitor the oil consumption between oil changes and to start coming in every 1000 miles which I did. 7/7 I brought my car in to have the oil checked as it was just before the 1000 miles and I had plans to drive the car to little rock Arkansas so I wanted to make sure all was ok with my car as I always do before taking a trip in my car. So I barely make it back and the car started like get stuck in lower gear and make like a revving sound and but wasnt going any faster and the check engine light came on and was blinking and while blinking the car just didnt act right but if I turned the car off and then turned it back on the check engine light would stop blinking. It would stay on but it would stop blinking and the car would move. I got home and drove it directly to the dealership and left it there with them. I get back a car that had to be towed from the dealership and needs a motor. But because I am a second owner the engine is no longer under warranty and the motors have been discontinued so all I can really get is a used motor and the quote that I got from hyundai was 6500. Again all on me. Hyundai will not help in any manner. I am a handicapped individual who is now left carless and with no means to get any type of engine for the car. I said all this to say I am very very disappointed I thought I was buying a reliable car with a reliable name behind it but it doesnt seem for me that was the case. Im just screwed, paid something like 35,000 in car notes for a car that only ran for 3 yrs. If I only wanted a car to last for 3yrs I could have just gotten a cash car. I appealed to hyundai and was assigned a case manager by the name of Tyler who never talked personally to me. She would call and when I returned her call was placed right into voicemail then the only emails I got were the ones that said, We appreciate you contacting us and we will get back to you, and then when she finally responded it was to tell me that there was nothing that they were willing to do for me.

Anyone who has a 2012 Hyundai Elantra please have your coil springs checked. I could have been killed today has I been on the autoroute instead on the service road. The coil spring on the front driver side snapped, blew out my tire and Hyundai only has a recall on the 2011 Elantra. It is not normal for a vehicle with 59,000 km have this issue unless there was a factory defect. I cant stress enough the importance to have the coils checked and if there is an issue make a complaint to Hyundai Canada, Transport Canada and whichever consumer protection agency in your area. Im going to fight this one with Hyundai and post to every social media site possible. This is a very dangerous issue.

I purchased my 2013 Hyundai Elantra a few months ago with a remote car starter. I have had remote starters on my two previous vehicles. A remote car starter is a one-touch convenience which I depend upon specifically during the winter. The remote car starter was installed and when I picked up my new car, I was advised that in order to start the car with the remote, I must first press the lock button twice (lights will flash and horn will toot), and then press and hold the starter button. The remote is supposed to function within a range of 2500 feet. This is not a convenience. I have been able to start the car only a few times with the remote since then. Most times it does not start.If I am not close enough to the vehicle to see the lights flash or hear the horn toot, I have no idea whether it can actually be started. On occasion, I have even stood beside the car and tried to start it and nothing happens. This is absolutely ridiculous. I stopped by the dealership today and asked about having it removed. I was advised that it would cost me over $300 to have this done. Hyundai Canada has echoed this. I am furious. I want this starter removed and would have a simple one touch remote starter installed. This Hyundai remote starter is an expensive waste of my hard earned money. If I had known that this inconvenient type of remote starters was what they were installing, I would not have requested it.

I really should have taken Hyundai up on their return policy! October, 2017 I purchased a new Hyundai Tucson Sport. Salesperson told me that vehicle had Bluelink with remote start and all other features! Waited for car after purchase (5 hours by the way) and took it home. Tried to register Bluelink, only to be told after an hour that the vehicle is not equipped with Bluelink. Phone call to dealership (should have returned it)... they agreed to install a remote start. They installed a rather goofy remote start. It actually went off when I entered the car to try and drive. Long story short, after numerous problems with the car not recognizing the key fob and the alarm randomly going off, they removed the remote start (as they could find no other cause).Fast forward, now my year old car will turn over upon push start, and simply turn off. This has happened over 8 times now. Taken it in to service department and told we cant get it to do that, we cant find anything wrong. Next time, just have it towed. The next time, 20 minutes trying to start - call for tow truck (cancel class I have to teach because I am late). Tow truck arrives & says I have to move your car and what do you know, the car starts! I drove it directly to dealership. I told them keep it, drive it, find out what is wrong and fix it. That was Tuesday. Saturday, nothing - I went and got the car back. Emailed Hyundai Consumer Affairs - given case number with someone will contact you within 3-5 business days. Today, car wont start! Late for work and car still sitting in my driveway! I took video and forwarded to dealership service dept and Hyundai Consumer Affairs indicating I want a car to drive (as I am paying for one that is not driveable) until they find out what is wrong and fix it! That was 3 hours ago... still no phone call or reply of any kind! This was my first and last Hyundai purchase. I will never buy Hyundai - and may end up having to sue! So frustrated!!! I should NOT have to ask for a car to drive, when my car that is under warranty - keeps being inoperable.

I leased my new 2020 Hyundai Tucson on June 30, 2020. Only a month later on August 1, 2020 the oil pump light appeared on board. Advised by the Blue Link representative I contacted from the car, I took the car to be serviced at the nearest dealership (different from the one I leased the car from). Once there, I was told they dont have a replacement car for me to drive while the car is in their shop and that the oil pump they ordered should arrive in a few days, and I am still waiting for it! I am an essential worker who needs a car to get to and from work! I called Hyundai customer service, I was assigned a case manager who had no clue what to do, what part I needed for my car or how to find out when it will be shipped. He recommended I rent a car while Im waiting for mine to be fixed (which could take weeks...) and said I will be reimbursed $30/day if I rent a Hyundai or $20 for a different car. I live in New York City, those are not the rental prices I can find here. Meanwhile, I am still paying for my lease and cannot use the brand new car! This is the second Tucson I have, but after this experience I will definitely switch car companies!

I would Strongly recommend not to buy Hyundai car, Especially PUSH BUTTON start. I am having I20 and facing a lot of trouble with the push button system. The car doesnt starts for hours. You will have to wait in traffic for hours to start the car again if turned off on lights. Very poor after sale service. Hyundai doesnt have solution to this problem yet. I have been struggling from past 2 years. The attitude of Hyundai Service Managers is very irresponsible. Faced a lot of harassment. In-fact being a loyal Hyundai customer from past 10 years I would rate 0.01 out of 5. No Initiatives, no responses from Hyundai in this regard. I repeat NEVER BUY HYUNDAI PUSH BUTTON CARS. For details you may contact **.

Previously owned a used Tiburon that lasted more than 10 yrs as a daily driver. Drove it on all kinds of road conditions - why I chose to get a Veloster. Fuel economy is great, handles the road great, plenty of cargo room, looks sporty, bought for a reasonable price. Everything a 63 yo woman could want!

I noticed yesterday for the first time in my 2012 Elantra Touring, a wet/damp area at the top of the passenger side windshield strut where the plastic strut cover meets the fabric of the roof. It is not coming from the door seal, it is dry by the door seal?

I purchased a new Hyundai Elantra with hands-free bluetooth . We cannot use it because our cell phone will not stay paired to it.Hyundai cannot tell us what cell phones are compatible and can offer no solution to the problem. Spoke with dealer and Hyundai . Seems they have a system which can’t be used..

I have to say I WAS a huge Hyundai supporter. In fact, I referred a family member and a friend to buy one of your cars as well. I say WAS because my 2011 Sonatas engine blew and the dealership (Jim Ellis Hyundai - Atlanta, GA) cannot tell me why. They actually said it would cost $400+ if I wanted to know exactly what happened. They denied me warranty service and told me a new engine would cost $6,800 for a TWO (2) year old car. This is unbelievable to me from a company that stands on its warranties on their cars. I am sure Hyundai is aware that an unhappy customer will reach 10-20 times more potential new customers than a happy customer. I am at this time an UNHAPPY customer.

If i could give this place negative stars I would. STAY AWAY FROM THIS PLACE.. This place is the effing worst. I get a notice of a recall on my car so I make an appointment to bring my car stating that this is for a recall ... The lady takes my info ... vin number and all tells me exactly what I need done... I have to take the day off of work to get the service done only to find out that day they dont even have the part available. You would think someone would of called me beforehand . I had reschedule. .. I take it back on my scheduled date only to be told Oh this is an all day thing youll have to bring it back another day. I informed the guy as calm as I could that this is the second time Im here for this same issue I was scheduled to come in why wouldnt they again tell me this over the phone. He asks me can you leave it over night. I told him I was prepared to leave and have a ride home waiting... As long as I can get it back before Monday Ill be good. He said yeah itll be ready tomorrow. Ill call you. Never got a call back. That was Saturday. Today is Sunday Im calling like crazy to get a status on my car only to find out they are closed today. So unprofessional. I will never deal with this place again. Im finding out info on how to complain to corporate.

All of the cars I had looked at were either too expensive or a piece of junk. When I finally came across the Hyundai, I took it. It was the best-looking one and was also a reasonable price. I purchased it from a private seller because I needed a car because I was moving away from home soon. I like the cars accelerator and it can take off fast. On the other hand, the breaks are bad and need improvement. You have to pump the brakes hard for the car to fully stop. It also keeps having problems with the headlight that it keeps going out and the power steering is always going awry. It also used to have very good gas mileage, but now it seems to eat its own gas. Also, the seats are not very comfortable and the stereo system could be much better sounding in terms of sound quality. I am looking to sell this car one day and buy a better one.

Id like to bring to your attention a series of events that reflect a negative attitude and disrespect towards customer of Hyundai Motor Finance by the employees of HMF. In September 2012, I financed a vehicle through Hyundai Motor Finance. For reasons beyond my control, I have been past due on my $550 monthly payment since last November. I have, however, made every attempt to make sure my payment was received before the 30 days late to ensure I dont receive a negative credit history. I made my last payment on April 27, 2013 26 days late. However, HMF placed my account at over 30 days past due which I know will reflect negatively on my credit.I have now accumulated several late fees, and I understand that. My biggest complaint is the approx. 10-12 harassing phone calls I get, sometimes on a daily basis! Customer service employees, as well as their supervisors, seem to be oblivious to what the customer is telling them. They are rude, disrespectful, and completely inattentive to customers trying to work through difficult times. I am positive that the number of consumer complaints towards Hyundai Motor Finance is already hurting Hyundais business model. I had such a wonderful experience with the salesman and dealership I purchase my car from; its just a shame that relationship is being destroyed by the finance division of your company. Somebody do something to correct this awful experience!

I purchased a brand new 2016 Hyundai Sonata in March of 2016. In December 2017 the cars power steering suddenly failed without warning. I took it into my local Hyundai dealer who saw no issue with the vehicle. In March of 2018 the power steering failed again on a busy highway and my children and myself narrowly escaped being hit by a tractor trailer. Finally the dealership ran a test and said the EPS system needed to be replaced. I contacted Hyundai consumer department to file a complaint and was treated very rudely. At first they refused to offer a loaner vehicle for the time my car would be out for repairs but the dealership worked a deal out with Enterprise. I’m on so much mental distress and afraid of driving this vehicle l.

I have had a warranty claim submitted since my car was new (3 years ago). I have had the car in to service this claim 4 times and the last time (today), they made the problem worse, not better. They appear to never intend to repair the problem. This is a smaller issue with the near-criminal salesmanship I experienced when I bought the car. Please suggest on how I can repair my problem when they appear to not honor the warranty. Thanks.

I have a 2016 Hyundai Tucson & I love it but I have a big complaints. All Hyundai vehicles oil changes intervals in eastern Canada are every 6000km. They classified this part of world as driving conditions severe which I disagree. I own over the years three different Hyundais & oil change intervals is same. We use to have about same intervals in 1960 & todays synthetic oils it should be much longer. Hyundai still use conventional oil. I use synthetic on my vehicles, but they tell me you have change oil same intervals regardless what oil you use to be under warranty. I also own 2016 Toyota Tacoma and oil changes on it is every 16000km. They use synthetic oil.

Hyundai is NOT committed to the safety of its owners. Despite a nationwide recall on my vehicle model (07 Sonata) due to malfunctioning air bag systems, the local dealership instead tried to blame my cars erratic air bag on/off indicator on an electronics short/seat belt issue and extort $360 from me to repair it. Calling the Hyundai Customer Care Center resulted in plenty of canned answers and false sympathy but no resolution. Very disappointed by the total lack of concern and support for this vital component; its not like Im trying to get a free upgrade or anything... just working airbags!! I guess thats too much to ask for Hyundai.

Engine fails to start: I leased my 2014 Hyundai Sonata Hybrid on Sept. 2014 and it has been in the shop 12 times in last year and half. When trying to start, all console warnings beep, the interior and exterior lights flash off and on and the brake pedal goes up and down on its own. You cannot stop it and it continues until it drains the battery. I have complied with everything the service department have told me to do from jumping it and bringing it to them, having tow truck bring it in, turning off lights, radio, and a/c before turning it off but the problem continues and the service techs can find no problem. They provided a loaner twice but am now being told as it sits in shop this time that Hyundai will not pay any more for a loaner.I opened a case in Dec and was told if problem continued to call. I called again when problem occurred but was told I needed to open a new case. So here I go again. The manager offered the dealer I purchased it from will not return my call and the first case manager will not return my call and the service tech does not know what to do with it. Im at wits end. I just want out of my lease with no fees or early termination charges and walk away from this nightmare. I have owned 3 other Hyundais and always praised Hyundais but no longer. I will not be purchasing another Hyundai and I would dissuade anyone I know from buying from this company. I am learning they do not stand behind their products.

I have a 2007 Sonata. The airbag light has come on 3 times. One of those times, the passenger seat had to be removed in order to be fixed. It was under recall. This last time, Im told it is the driver side seat belt. When it came on I was under 60,000. My mechanic thought it came on because he had disconnected the battery and he reset it. Four days later, it came on again, right after I went over 60,000 miles and was no longer under warranty. The dealer did not have the part in stock and could not get me in to service it right away. I was leaving in 2 days to make a long drive, which is 6000 miles total.

This is the last car I plan to ever have cuz gots all the options, loaded it - has it all. I have 20 year warranty, free car washes, and its the last car Im going to ever need - it will last forever. Car is fast too, nobody keeping up with it, they can keep dreaming because nothing comes close. This car rides so good and the gas mileage is crazy man, I never have to fill the tank on it. I fill up the tank and I can drive for 3 weeks and its still got a half tank left on it. Im never having any problems with this car and so glad I didnt buy a Honda. Hyundai is the way to go and the best car in the world.

Hello, my name is Lincoln and Ive been a proud owner of a 2014 Hyundai Genesis coupe 2.0t R-Spec for quite some time now. I love the car and believe the Hyundai family is amazing. Up until recently this year Ive lost all hope, high spirits, and love for the company. I towed my Genesis coupe into the dealership because I was driving one day and seen smoke coming from under the hood. When the dealer checked it out they told me the oil feed line to the turbo had a crack in it. So ultimately oil was spurring out the crack and onto the hot engine bay causing it to smoke up. My 14 Genesis coupe had about 26k on it and still has its 5 year 60k mile warranty active. The dealership look at me and told me they could not warranty the job because theres an aftermarket intake, and exhaust on it. The mechanic said the line looked as if it were touched during installation of the intake and they could not honor my warranty and charged me full price ($325.00) to replace the line. I told the service manager (Jerry) and dealer manager (Dino) I never touched touched anything under this hood. I bought the car with the parts on it and have been driving ever since. So I didnt argue and just bit the bullet and paid for the work because thats the only way I could have gotten my car back so I can get to work. This was in April of 2019. Its now June 2019 and the line cracked on me again. This time I havent even opened under the hood since the car came back from the dealer in April. I was driving in my Genesis with my FAMILY this time and the line cracked and you wouldnt believe what happened. My engine bay caught on FIRE from the same line that was cracked again spraying all over the hot metals in the engine bay. I had to hurry my wife and 6 Month Old baby out the car before anything happened to them. I was able to get a few videos after everything settled down. My Genesis is currently back at South Shore Hyundai in valley stream NY where I originally fixed the car the first time. Im livid not only at the fact that this dealership charged me to fix something I had nothing to do with but the fact that after doing my research on forums and Facebook and other social media pages that this is a common failure point on these cars and Hyundai hasnt come up with a better solution on fixing this!!! Without a question of a doubt I will be starting a legal process of lawsuit. My 6 Month old baby was in the car and this could have gone a whole different direction if I had not noticed the smoke and pulled over to check and seen the car was near to blazing a fire. I have already notified all my family and friends who has a Hyundai (quite a few) that Hyundai isnt as reliable as we thought and their service especially at South Shore Hyundai is far from acceptable. Were all now looking to just go back to Mazda, whos been really good to us over the years. Only reason I left Mazda is because Hyundai had a really hot 2 door sports car that was just a pleasure to look at, but as we can see here everything that glitters aint gold!

While driving at 70 miles an hour on I-87 using cruise control, the car jerked, check engine light came on and the car completely stopped accelerating. There was no response when pressing the gas pedal. Luckily, we were near an exit. We were not rear ended by a truck and were able shift lanes and to roll off and put our hazard lights on. On the exit, the car came to a dead stop. After checking the engine, we turned it off and the car started back up. And we were able to drive to a local service station concerned about driving any farther. The mechanic was able to determine there was an error code related to the throttle control. On restarting the car, the engine lights reset and the car ran normally.We continued on our trip. When we returned home, we brought the car to the Hyundai dealer where it was purchased to service the car. After they examined the car, we were told there was nothing they could do as there were no error codes in memory. They said that we should continue to drive it until it happened again. When I mentioned that there was a technical service bulletin regarding the throttle sensor and it should be either replaced or tested, I was told that they could not do anything until an error was recorded in the memory of the computer. It was because Hyundai USA would not cover anything under warranty, even though this was a serious safety concern and would most likely to occur again. When I asked if it was likely to occur again, I was told most likely it would happen soon and to be careful.A month later, when traveling on a long trip, it happened again on the Taconic State Parkway in New York. I was traveling at about 65 miles per hour. This time there was no shoulder. But I was able to partially pull off the road and put on my hazard lights as cars drove by and avoided hitting mine. Based on my prior experience, I turned the car off and was able to restart and move again. This same situation occurred four (4) more times as I was able to get my car finally back home to the Hyundai dealer to service the car.The Hyundai dealer replaced both the throttle sensor and the pedal assembly. The car appears to be working properly for the last two weeks. Having researched the problem with acceleration, I have learned that many others have experienced this similar and potentially dangerous problem. After speaking with other Hyundai service technicians, I was told off the record that this was not an uncommon problem. As the sensor is less than $85, I am not sure why Hyundai did not address this problem when I first brought the car or as a recall. The consequences could be much more serious.

The car itself is wonderful. I have a hydrogen fuel cell Nexo. The company is terrible. Zero stars. Worst experience. I had my car towed to this location by roadside assistance from Hyundai, due to screw that lodged into my tire, causing it to flatten. This could have been a quick fix and I was told they give roadside tow-ins priority. Hyundai roadside assistance was great but did not check or mention my car model is not serviceable at all locations. I now know. The dealer held my car hostage for 4 days, no call back (left about 6 messages) until we called Sales department on 3rd day, and they spoke rudely to my friend who was trying to help me out (dont call service department they will never pick up or call back, go to sales they will pick up). I decided on the 4th day (Tues morning) after they told me it would be ready by Tuesday morning, to just simply show up and they said it would was not ready and would be ready in 5 hours. So I said I would sit there and wait, and when I finally decided to call another tow truck and told them to pull my car out, they said the tire was there and they were going to fix it now. Funny how that worked out. I also have an app on my phone that tells me the location of the car. It somehow was in SF not in Richmond when I checked on Saturday, but was back in the dealership on Sunday. Not sure if someone took it for a joyride, but after the non-communication, I wouldnt put it past them. Avoid this place at all cost. I love the Nexo, hate Hyundai the company and will be selling my car soon to avoid this headache again.

I purchased this car 6 months ago along with an extended warranty. I was driving it the other day and it just died on me while I was on a busy street! I put the hazards on and put it into park and tried to restart and it would not. I got it towed to the dealership and they inform me the engine has seized and it will cost me about $8000 to fix it! The oils burned up and caused it to seize!

I am extremely disappointed by the way Hyundai USA decided to handle my handsfree case. This issue was present since day 1 of us purchasing the vehicle in 2017. I spent a lot of my time at home and away from work troubleshooting and sending several audio recordings to the company and have been able to reproduce the issue with every single phone call, however the dealership kept the vehicle for several hours and returned it back stating we dont see a problem. I purchased a new phone, and switched 3 different carries, however the problem never went away. I am extremely saddened by Hyundais lack of ownership of the issue. The least Hyundai could do is try to replace the radio or the microphone to eliminate the issue, instead Hyundai decided to close the case. However, after this experience, I will be taking my business to a company that stands behind their customers. It is such a shame for the entire Hyundai team that they wont stand behind the customer and fix something that is still under warranty.

This car was sold to me as a higher end model, so my expectations coincided with that. About a month into ownership, the car started emitting this terrible smell every time I accelerated onto the interstate. As winter progressed, the smell stopped. When the heat returned, it came back. It seems to stop after a while then return after oil changes. Ive had the vehicle a little over 2 years now, and the compressor already died. I dont even run the A/C over the 3rd bar even on the hottest days! Gas mileage already seems to be waning. I was doing 40mpg (primarily interstate driving) on regular unleaded with 10% ethanol. Now its doing 35 or so. I really like the push button start and car door lock/unlock.However, Ive been having trouble getting the car to lock over the past couple of months. Ill press the button as usual and nothing happens. Its sporadic, cant find a pattern by temperature, weather, or amount driven. On a different note, the volume doesnt automatically adjust to engine speed, so Im constantly adjusting the volume. I would much rather pay attention to driving! On a positive note, the car is comfortable and rides well. The heat and A/C work quickly (when they function). Two settings on the heated seats is really nice.

In Europe Hyundai offer a 5 year, unlimited mileage warranty, with Hyundai Assistance (Call us for anything you need. Even if it a tyre with low pressure, is the sales pitch). Last Sunday I called them and told them that my left headlamp was not working on my 2 year 10 month old Hyundai. Additionally it was a Sunday and I needed to drive the car at night. They sent a mechanic, but alas, he did not have a lamp (!!!). I took the car to the garage the following day and despite all the issues, they charged 60 euro (approx 78 USD) for a lamp claiming that warranty does not cover the lamps. Lol...

I purchased a new 2013 Hyundai Elantra GT in January 2014. I bought the Titanium package with my car and about two months later I hit a pothole and ruined my tire. I filed a claim and they not only didnt pay the $200 but never even responded other than to say they needed more documentation (which I submitted). This service is not worth the energy to get a reimbursement! Additionally, my car was advertised as getting 30-39 MPG. I havent averaged over 21 MPG in the past year and I have only 8,000 miles on my car of which 70% are highway miles. Ive tried to deal with this disparity through my dealership (Rogers Hyundai) and have tried contacting Hyundai directly with no response. There should be some compensation for such a huge difference in promised mileage.

I own a 2004 Hyundai Elantra. My engine/Powertrain warranty is 10 years/100,000 miles. As you can see, my car engine is covered until 2014. Also, my car has only 39,000 miles on it. I service it every 3000 miles and take really good care of the vehicle both inside and out. On Sunday, October 16th 2011, we were driving home from Wildwood, NJ when the nightmare began. According to Hyundai, the engine thermostat broke which in turn overheated the radiator; which in turn overheated the engine, causing engine damage. This whole process took only moments and before we could react, the car died and shut-off in the middle of Route 55! Since the car would not start, we had the car towed to Turnersville Hyundai which was the closest to us. We were prepared for some repairs but nothing related to our engine. We assumed that if any engine damage did exist, it would be covered under the 10-year warranty under which we have 100% engine protection not according to Hyundai. So the next day, Hyundai told us that they would not repair the engine even though it is under warranty. The reason they could not repair it is labeled consumer neglect. They said that we ran the car with the engine hot so it was our fault that it died. We had no idea all this was going to occur because our car never had a problem. If we were aware that the car was overheating we certainly would stop and turn the car off. We are currently trying to resolve this issue but Hyundai will not honor their warranty. For us to repair the car on our own will be at least $1000.00 to start and we cannot afford that. What is it to Hyundai (a multi-trillion dollar company) to put either new parts or a new engine in our car. Oh, by the way, this is the forth Hyundai I bought over the years. I dont think I will be buying another one anytime soon. Please help! They wont help me now, Im stuck with a car

I took my 2014 Sonata to dealer five times and they smelled the bad fumes coming from my car and each time they cant find anything wrong and they know its bad and they say Hyundai wont fix it for several people have same problems. So Im going to sell car for I cant drive. It makes me too sick and hard to breathe. Im 63 years old and I dont need added health issues from my car.

The worst ever - they never know what is actually owed. They ask for the next months payment in advance of due date. The hold time is ridiculous. Customer service representatives are complete idiots. I will never buy another Hyundai. I think their banking standards are substandard. I question their legitimacy. I believe they are fraudulent. I asked for a statement representing my payment history. It did not match my bank records. I requested it a second time and again it did not reflect what was paid on my bank statements. I asked what the final payoff would be at the end of the lease on 3 separate occasions and got 3 different answers. Avoid Hyundai motor financing at all cost, I will in the near future.

Yesterday I put my car for service. In my car there is little bit problems like my boot is not open quite often, my GPS is freezing etc. I ask that guy to check. He told me Hyundai didnt give him money to check what is the problem. If it is not working then they will fix. I told him I bought a headache with my money. I am not happy with their attitude and expression. I will never recommend anybody to buy Hyundai. I will sell my car as well.

The paint is peeling of my 2009 Sonata. The dealer said that there is a 36,000-mile warranty on paint. This car has never even been through a car wash and has had excellent care. How can the paint be coming off of a new car and the dealer will not repair the damage?

2011 Hyundai Sonata - I want to like this car; it has amazing power and gas mileage for its size and power. Sometimes I can get as low as 5.3l100 km on the highway. But here’s a breakdown of problems I have had: 1) The gauge cluster was replaced. 2) The odometer is no longer accurate. 3) The air bag computer was replaced. 4) The tie rods were replaced. 5) The sway links were replaced.6) The remote start is flaky. 7) Some points of the taillights were rubbing paint off the rear fenders (on the side). 8) The trunk kept chipping its edges because it kept touching the body and bumper when shutting. 9) The emergency brake kept seizing up in spite being used every day. 10) The engine seems to rattle more than it has when new. Yes, I know gdi engines are noisy but this one has a deceleration rattle that sounds like a timing chain or valve rattle. The last mechanic said it was normal. I had the same year and model used for a day and no engine rattle whatsoever.11) The interior has many creaks and rattles and the front end sounds down right awful of bumps from 0-50 kmh; clunk, clunk, thunk, etc. but they say all parts in front end are tight. The car is just under 80,000 kms. Most these sounds have been there since it was new. This car sounds like a 10-year old car with the front end clunks, interior noises at times and engine noises.I spoke very patiently and calmly with HMC Canada but was given no reassurance. They said, “So sorry sir, your complaints have been documented.” I ask, “Are you going to consider giving me an extended or a good deal on a warranty for this trouble pit to calm my fears about keeping her past warranty?” The response was, “We dont do that sir.” I guess I should not have been surprised.Hyundai has come a long, long way in terms of refinement etc. Ive had 4 that have been pretty darn reliable. Our 99 Accent went almost 300,000. It did not burn a drop of oil; just a lot of small parts replaced but the engine was bulletproof. But as they have gotten more complicated, the longevity seems to have dipped downwards. Ill consider something else next time because just like my washer experience, they have no interest in keeping a long time customer.

Many issues from engine failure (they did replace the engine) to warped brake rotors (will not honor warranty to bad struts and noisy front suspension). Called Hyundai and their field reps are useless and Hyundai just does not care about individual customers - what they are concerned with is the perception that they have the best warranty and care about their customers - not the actual act of doing so. I have owned many brands of my 50 years, but never experienced anything like this.

My 2017 Hyundai Tuscon I originally leased but ended up buying it when my lease was up. It was about a month later in December the engine/transmission went. I took it in the service department. Took 3 days to look at it but determined metal shavings were all over the motor and it needed to be replaced. Thankfully still under warranty. I then asked for a loaner and a manager in the service department told me they dont do that. I ended up going to Enterprise for a rental IN DECEMBER. I called every week for six weeks asking for an update and I was told they were waiting on a part. I then asked to speak to a manager as I was out money for renting a car for six weeks and another manager in the department said, Yes we have one. come pick it up. I get there and I was told they didnt have any more cars to loan out. Obviously I threw a fit as I turned in my other lease.By now it is MARCH and they still have not communicated when my car would be ready I quit calling weekly and went straight to Hyundai Corporate where they opened up a case and gave me a case manager. He was not that helpful at all. It didnt speed up the process of me getting my car back. I finally got my car back March 30th and my paperwork to turn in for reimbursement and I was told a week or so later the paperwork that the dealership gave me was not enough to warrant a reimbursement. I resent the paperwork 3x and emailed and called since they will not return my emails or calls. I would NEVER deal or buy from Hyundai again. There are too many other nicer cars and I am sure easier people to deal with than Hyundai. I will now go a step further and file civil action against them. The car was under warranty. I should be able to get my money back and they should have communicated better!!!!

My wife purchased a 2006 NEW Hyundai Sonata. We have always been avid AM News Listeners and from day 1 the radio was worse than Poor for AM. We complained and complained and all they ever said was that the antenna in the rear window was a poor design for an antenna and that was the problem. Well, my wife just purchased a New 2014 Hyundai Sonata and I took the 2006 - since I drive far less miles annually - and now I was determined to get to the problem. When I would drive the car sometimes going over a bump on the road would instantly increase the radios reception but it would last then go back to crappy again. Sometimes as I would start the car and back out of the garage the reception would be great - then 5 minutes later it was back to crap. One day, in the garage, as I was backing out - the reception was jumping back and forth from Poor - Good - Poor to Good - so I whacked the dashboard over the radio with my hand and there was DEAD SILENCE. I turned the car off and then back on and the radio came on but with the typical Weak reception.I purchase the Haynes/Chilton Auto Repair Guide, for the 2006 Hyundai as well a CD Hyundai Shop Manuals, and watched several YouTube videos on how to remove the radio. With the radio removed and exposed - but connected - I started wiggling/moving the antenna cable around and sure enough the reception would go to Great - Poor - and NONE. As I was holding the radio with one hand and changing the station with the other hand I also noticed that if my hand squeezed or put pressure on the top and bottom of the radio - on the Antenna connection side - (in order to hold the radio) the Reception might also go from Great to Poor to None.I could see that the antenna cable connector was CHEAP looking with the center core of the cable soldered - but the Ground wires were crimped and DID NOT look there was a good connection. So I went to Radio Shack and purchased another Motorola Antenna Connector and re-did the connection to the cable. With the radio still exposed and the antenna cable connected with the new Radio Shack connector the radio sounded great. And squeezing didnt seem to have any effect as before. So I put the radio back in and left the pods on the sides of the radio disconnected - temporarily. The measured depth of the New Radio Shack Connector was slightly Longer than the original Cable Connector so it was putting some pressure on the cable and the connection and the radio began to act -up again when installed so I removed the radio (which removed the pinching pressure on the cable) and the radio worked fine.So now it is possible that there is a bad connection, internally, on the Female part of the Antenna cable connection to the radio. I tested the continuity for the Ground and hot points to the cable connection - while I had the radio out and they tested OK - but the test was not under a pressure stress, either. So the bottom line is that Hyundai Continues to LIE and ** about the AM Radio Problems with the 2006 Sonatas. Unlike the most recent excuse from Hyundai Service at Lester Glenn in Toms River, New Jersey, the problem is NOT with the Rear Window-Designed Antenna - its the cheap Connectors, Crappy Radios and the ** Service people who dont want to do their job of fixing your car under warranty.My wife took out the 100,000 miles / 10 year Bumper to Bumper Extended Warranty with Hyundai when she bought the car so now - After 6-8 Hours of MY TIME and the expenses to buy workshop materials - I am going to raise Hell with Hyundai USA!

2010 Hyundai Genesis sedan has a problem with the automatic drivers seat. The seat fails to return to preset position when the car is started. Similarly, it cannot be manually adjusted when this condition occurs. This is a sporadic and unpredictable problem which the dealer has not been able to identify after four visits and approximately 10 days at the dealership. Customer service has assigned a case number to this issue but never returns calls or suggests a solution or suggestion to the problem. My only recourse at this point is to engage an attorney and file some sort of civil action. I am very frustrated.

The main issues I have with the vehicle are fairly minor, although some could potentially be a major issues. When creating a rear deck for transporting items, the rear passenger seats dont fold down perfectly flat. I ended up building my own slide-in deck to compensate for the slightly lifted rear passenger seats. The adaptive cruise control seems a bit laggy adapting, but that is probably why the manual says it cant be trusted if theres a difference in speed between vehicles over 35 mph.I also live in California where motorcycle lane splitting is legal. The problem is it can confuse the adaptive cruise control. Very frequently Ill be going 40 mph (rush hour traffic on a freeway) and a motorcyclist will blast by in between the lanes at 60+ mph. About 50% of the time the cruise control will start tracking the lane-splitting bike and suddenly accelerate, potentially causing my vehicle to smash into the vehicle ahead of it which is only going 40 mph. Fortunately, the cruise control has always been buggy enough so I typically keep it on a short leash anyway, ready to brake. But it is a potentially dangerous annoyance. Im not sure whether its just bad luck, but my Santa Fe has been broken into more in the first year of ownership than in all the other vehicles Ive had since I started driving 40+ years ago. Its probably because its new looking and its an SUV which has no lockable trunk. But here is the problem with the vehicle: In all cases when my vehicle has been broken into, Ive been less than 100 to 50 feet away and heard nothing. In the last instance, I heard glass breaking but no alarm. As far as I can tell the alarm is useless. The blinking light on the dash is just a bad joke. Im definitely looking into some aftermarket alarms now. If there had been an alarm, as it claims to have, then I would have been alerted and been able to stop the burglary. I know this to be true because I stopped a theft on my prior vehicle because its horn went off when the window was broken, and I ran right out and chased off the burglar before he was able to carry off anything.Also, although I know this a problem of all SUVs, it would be nice to have a secure, lockable cargo area. As it is, anyone breaking into the car can easily steal anything as there is no place to hide anything, except the glove compartment. Also, when I see vehicles that have been in rear-end accidents, the vehicle doing the rear-ending usually takes most of the damage, with a crumpled hood and such. When my Hyundai was rear-ended at low speed by a sedan half its size, my SUV somehow got most of the damage. The auto repair shop sent the insurance company a $5000 bill. Which it paid, but still that suggests a fairly serious bumper design issue. Even the first vehicle I owned from 1980, a Toyota Tercel, would have not sustained that much damage if it had been hit similarly in the rear. Of course it also had thick rubber bumpers, but still, this is a $45K vehicle.

I was quoted a finance rate at $3,000 over the posted sticker price. I was given ridiculous numbers and quoted an incorrect credit score. I was taunted on my way out the door by a sales person named Ryan, saying he hoped my next car purchase ended up on the side of the road. This was witnessed by my sister and every other customer in the show room. I’m buying a new Toyota right next door.

I have a 2009 Sonata with about 55,000 miles on it. I went to start my engine to go to work on a Monday morning and nothing would work. So, I called a tow truck and had it towed to the dealership. This was when I found out that Hyundai has zero customer service. I had to call them every day for 2 weeks. They would never call me, and the only thing they would say is, we havent started yet, were waiting for an investigator from corporate to come in and look at it. I finally got someone to tell me what the problem was. They said there was an oil leak and that the motor seized. Another week goes by and they said that it was my fault. I asked why was it my fault, I did not build the engine. They said that its company policy and they quoted me $16,696 to fix it. The brand new car was cheaper. The reason I bought this car in the first place was for this amazing warranty they claim so much, which I found out is one of the worst in coverages around. I can guarantee out of all my friends and family, no one will ever buy that crappy brand again.

Problem after problem. First I replaced starter, ok nothing major then engine replaced metal in motor then upper and lower hoses. Now a month later valve body assembly which cost 3000 to repair and did I mention still have car note 2011 Hyundai Sonata. I was loving the car until all of this.

I purchased a new 2012 Hyundai Sonata from the Liberty Hyundai dealership in New Hudson, MI and experienced engine problems about a year later. I took the car into the dealership and was told I would receive a loaner car when they got some in stock. After continuously calling for a few days, I was told they still didnt have any loaners. After a while they called and told me that I could not get a loaner because they needed authorization to tear down my engine. So basically the service department manager lied about giving me one in the first place. He then told me his rep authorized to tear down my engine to see what was the cause of it not running correctly and burning oil. They told me I had sludge in my engine and the oil was never changed even though I have receipts to prove the oil was changed. The manager then said the place I got it changed from really didnt change the oil and I would have to go back to them. He then said as a result, my warranty was void and it would cost me $4,200-$8,000 to replace my engine. This was not the only problem I had with this dealership. The service manager also told me there is a recall on my car. I asked if they fixed the problem for the recall and he said, “No, unless we have the engine fixed.” When I first bought the car, they told me about a tire warranty, which is also a waste of money! They told me how great it was, and that if anything goes wrong with any of my tires, the company that offers the insurance would come out change my tire and cover expenses. I learned firsthand that wasn’t true at all. I had a flat tire and called the insurance company. They told me I needed to take it in to a reputable tire place such as Belle Tire. I took it to Belle Tire and had to pay for a new tire. The insurance company told me they wouldn’t pay for the replacement, and I come to find out if they did, it would be as a reimbursement. I was only happy that the flat tire didn’t happen when I was driving or on the side of the road, because they wouldn’t have come out to my location immediately. I am absolutely displeased and angered by their service! It seemed as soon as I pulled into the service department for them to look at the car, they were not trying to help - they were telling me lies and saying anything just so they wouldnt have to fix it. Not only will I never buy from Hyundai again, I will tell those who ask me about getting a Hyundai that it is not worth the trouble. Lord forbid something goes wrong, and it will with their cars, because they will not fix it.

I called road assistance on my 2016 Azera. After 1 years and half the car wont start. I have been waiting for the towing car almost 3 hours. Not a fast service at all. Very disappointing. I called back and they said the first driver had an accident on the freeway and that they are sending another one.

Two weeks ago we were driving and all of a sudden the engine shut off, no warning lights were on at all at the time this happened. We had Hyundai Roadside assistance tow the vehicle, (waited 2 hours for them) to the closest Hyundai dealer. The next day the dealer called and said the engine was shot, and they had to take it apart to send pictures to the corporate office. 5 days later they called and said Hyundai denied the warranty for Lack of Maintenance. The car only as 46,000 miles, and we have had oil changes. The dealer said they found sludge in the engine. Hyundai never asked for any receipts for oil changes, and just denied the claim. I then called the 800 customer service number, to be told that there was nothing they could do, all complaints were handled through the Better Business Bureau. I asked to speak with whomever denied the claim and they refused. So now I have a complaint into the BBB, but Hyundai has not responded. I dont understand how they advertise the best warranty and then deny all claims. I have researched the internet and found many people has had the same thing happen to them. How is this legal? Our vehicle is leased, so they know we have to fix it before the end of the lease. This seems like a scam, since we have to fix it. We also found at least 5 other Hyundai owners who reported the exact same symptoms as ours on the same make, all of which were denied by Hyundai. I will never buy another Hyundai, they are criminals running a huge scam. Dont believe the salesman when they tell you they have the best warranty. They dont honor it. Dealer told me there is nothing they can do to help. They said that they have seen sludge in the engine in other Hyundais and ours was not that out of the ordinary. However they claim their hands are tied, and all warranty decisions are made by corporate.

We loved our 2006 Hyundai up until a few months ago. The check engine light came on at slightly more than 50,000 miles so we took it in for service. It has been back 3 times to the tune of $1300 plus, somehow needed all new brakes, canister close valve replaced (supposed reason for light being on), and the check engine light is still on. The last time we took it back they said the gas cap was loose. The light stayed off for about three days then came back on again. We had four different people check the gas cap, but it stayed on. We then went out to get a new gas cap -- light is still on and the car has a ticking sound that it did not have before the service.I have called customer service three times -- they are nice, but do nothing -- sent a FedEx letter to corporate -- it was refused by their mail room -- so will now take the car to a regular mechanic who can perhaps find the problem. DO NOT BUY A HYUNDAI!!! They run great until a problem comes up and then the service is not there. We used the Danbury Dealership in CT, but have heard the one in Vero Beach, FL is just as bad.

I made a down payment of $2k on what was to be a new 2013 Genesis Premium Coupe. After much research, I found out what others were paying for this vehicle and signed a purchase agreement, for which the salesperson refused to provide me with a copy saying it was against Corporate Policy. The exact vehicle had to be obtained from a W. Virginia dealership, so I didnt see the car until all the paperwork was signed. The window sticker of the W. VA dealership showed the car had 9 miles on it. I figured the vehicle should have about 100 to 125 miles on it. The salesperson stated they would have to search for one, and surprisingly, he had it on his lot the following morning. I couldnt pick it up for four days, so the dealership had time to call and alert me to the high mileage but didnt.I found out about the high mileage when I was signing the odometer statement. I questioned it and was told that the vehicle was not driven from the originating dealership but from another W. VA dealership that traded it with the originating dealership. Even in that event, 455 miles sounded unreasonable. I found several paint chips, nicks, and scratches when I got the car home. I requested to speak with the General Sales Manager about the high mile, condition of the paint job, and an allowance of $300.00. Despite repeated attempts, he refused to talk with me. The dealership didnt want to have anything to do with this matter, but the salesperson did pay someone $32.50 to fix two of the paint chips and he paid for a rental. The dealership would have had to pay for a rental anyway, since I had to bring the vehicle back to have the Paint and Fabric Protection applied and 24 hours were needed for it to dry.I paid the same amount for a vehicle with 455 miles that other people were paying for the same car with 2 or ten or sixty miles. I looked into the matter further and found that the car was driven from the originating dealership in W. VA to a dealership in Pennsylvania, back to a dealership in W. VA. and finally to Hyundai of Greensbug. The salesperson left that out. In addition, the mileage driven from the various dealerships fell short of 455 miles which meant someone was driving the vehicle for personal use. I have no way of knowing how the car was driven during the all important Break-In-Period. Furthermore, when I first liquid-waxed the car, I noticed another paint chip on the edge of the hood closest to the windshield. I dont know how damage was done so close to the windshield without damaging the windshield. The chip was down to the metal but covered with the paint protection dried solution.At this point, I had only driven the car, which is garage-kept, about 100 miles. So the damage did not occur while I had it. I called the salesman and he told me I could bring the car in to have the paint chip repaired at my own expense. There is no way anyone within their right mind would pay what I paid knowing in advance that the vehicle had 455 miles on it. No wonder it did not sell at the three previous dealerships. The car had to be sold sight-unseen. I take care of my vehicles which the attached photo of my 20-year-old Honda Accord supports.

The SUV is sturdy, easy to get to controls, comfortable to sit in, back of seats in rear holds my scooter and rollators without turning a seat down. I love the back seat folds down 60/40 which still seats a third party comfortable when 40 is down position.

I bought Hyundai Sonata Hybrid 2016 brand new to today September 10 2019. I must spent more than $5000 to $7000 on maintenance. The car looks good looking at it but not reliable at at all. It’s sad they can get away with this kind business. The dealership seems like they don’t know anything about this car. I will come with problem and leave with same problem. This is my 6th car. I never had any experience like this.

My 87 year old Mother took her 2010 Hyundai Elantra to her local dealer who has always done her oil changes. She received a call from the service manager telling her the underside of her car was so severely rusted that repairs would be so expensive. He suggested she get rid of her car stating that it would be dangerous for her to drive it. Her car has 19,000 miles and is two months away from being paid off after a five year auto loan. The car had last been brought in for an oil change in December 2014. No one ever mentioned any concerns about rust only five months ago! So, apparently all of this rust happened in a period of four months! I went with her to pick the car up. We are scheduling a second opinion for this week. Something is just not right. To be continued.........

We bought a 2011 Hyundai Sonata Hybrid. I only get 34 MPG on the HWY. The mileage reimbursement is nothing short of insulting. I was blatantly lied to by my salesman when I purchased my car. I was very much bothered that the hybrid does not have a spare tire, so much that I considered walking away! But my salesman said, If you get a flat, we will bring you a tire and YOU GET FREE TIRES FOR FIVE YEARS. I replied, Is there a mileage limit on getting the new tires? Salesman: No mileage restrictions, free tires for five years. ABSOLUTE LIE!! I called the service department recently and the woman practically laughed at me! And last, I called the previous Mercedes Benz dealership that I bought a car from in 2002 (WHERE TRUE CUSTOMER SERVICE LIVES). Turns out the 100,000/10-yr warranty that we paid $1,995 for, cant be transferred which dramatically reduces the resale value!! Not only did the company lie about the MPG but the dealership lied as well!! I will never buy another one!

I slid off the road and called roadside assistance. I had been pulled out about a month ago, also. This time they said they would not pay for being pulled out. We have had a severe winter and have had a lot of ice and snow. On the Hyundai advertising it says, 5 years unlimited roadside assistance, with 24/7, 365 day service. The roadside assistance representative said they recently changed their rules. (Almost a year after I purchased my 2013 Sonata) I talked to representative **. She never told me what rule they changed. I told her they couldnt change the rules retroactively. She said they could and did so. She referred me to the towing service subcontractors. (Cross Country Motor Club) The motor club informed me that the car had to be less than 10 feet from the road, to be pulled back onto the road. I asked him who made that new rule and they could not tell me that. I told them that if a car slid into the ditch, it would be 10 feet from the highway 90% of the time, and that would make roadside assistance unusable 90% of the time. I threatened to go public to the internet and also press a possible lawsuit. My car is well within the 10-foot rule. They still refused. I’m handicapped and a senior citizen. The roadside assistance was a major reason why I purchased the car. Now, Hyundai is going back on their word. I started to call my dealer and before I could talk to him, a towing company called and said they would be at my place within 2 hours. I called the towing company and asked if Hyundai was paying for it and they said yes. Hyundai previously said they would call to get me help, but I would be charged $170.00. I dont think that any customer should put up with a company that treats its customer in the above manner.

In my family we previously purchased 6 Hyundai vehicles (2006-through 2012). We didnt have a lot of trouble with the first six and we usually traded before the mileage was high. But the last two vehicles have been a nightmare; tires wearing quickly and unevenly even after proper maintenance, 2013 sounds like a truck even though its an Accent etc. During this time we were notified of the great mileage reimbursement program that requires you to jump through hoops to certify, re-certify.... The last straw if you can believe it - one of my cars was repossessed by Hyundai Finance. They claimed they havent received our payments. When both of our banks show that they have received the money for months. Now we have to have our banks go after Hyundai Finance, sign affidavits and try to clear our credit. At this point, they can keep the car, just give me my money (Hyundai Capital Finance).

I purchased two years ago a 2011 Hyundai Sonata Limited certified used from a local Hyundai dealership in Waterloo iowa. At the time had done it to replaced another Sonata that had electrical issues. Last September I was made aware via the Internet that my car had a major recall with the motor. At the time, I thought about trading the car in, but no dealership would touch the car because had a knocking noise which lower value of the car. So fast forward today, I eventually had the engine replace.When I picked up my car the dealership they not only replaced the engine but done the recalled for the brake stopper pad. Soon after my current nightmare started. The motor sound like it was whistling sound every time I drove it. At first I thought it was because it was braking in so I didnt let it worry me. Then a few months later it stop this when the knocking sound came back. Also car didnt want to shift right and one time it would not start at all. Last straw was the check engine light came on and stay on. I had taken the car into a local repair shop who put it on the computer. This is when he informed me that three of the four valves were gone. That should not happen if a complete engine was replaced.So I contact Hyundai to informed them that my engine was gone again and they need to buy back this piece of junk. They took their sweet you known what time to respond to my request or even find another solution to my problem. They cant be trusted. I should mention, on September 27 about 400 pm CST I almost in serious car accident with this piece of junk. As I pulled into the parking lot of daughters dance studio, I had applied my brakes. Was putting the car into park, when the car suddenly speed up and jump the curb coming within inches hitting the building. I was completely in shock when it happen. So, asked if she seen me put my foot brake on the brake. She told me yes.So right away I called Hyundai about this event and got told have my car tow to a local Hyundai dealership which would had been the one who had done the original recall work. I done it as told and when I did not hear back from Hyundai or the dealership where the car was tow to, I got a big song and dance from them that it went to some regional Manager I should hear back soon. As of yesterday did not hear back from them, so I had my car tow outed the dealerships parking lot and sent to another reliable automotive repair shop to have the car inspect for engine damage and the brakes fix.I was lucky I had not been killed driving this piece of junk. I am now 10,000 dollars under water with this car, and cant even drive it. My advice to all who are thinking about buying a certified used Hyundai Sonatas or any other hyundai product that matter is dont. You will get burn and hurt. Take it from me. They make a beautiful product for great value, but being cheap is the being not worth at the end.

Very happy with my 10 year old car. Bought this Sonata brand new. 10 years later I still drive it. I have 156,000 miles on it. I change oil according to book, have replaced battery once. Bought new tires twice. Have not had any major problems. Drive great. I bought it because it had a great warranty. The only complaint I have is with Hyundai service department. They are not very good. Once I learned I could take it any mechanics as long as they use Hyundai parts. Thats the way to go.

So I ventured into a 48 mo lease back in Nov. 2011 on a 2012 Hyundai Elantra Limited. I got my vehicle from a well-known dealer down by the Philadelphia Auto Mall. The deal was fine, dealership was helpful and off I went in my new Elantra. The one small issue was with the color combination I had wanted but the dealer could not deliver on. So I settled on an available color combination and was happy nonetheless. Fast forward 3 1/2 years later and like a good loyal soldier I found myself back at the same dealership. This time I went in with a printout of the 2016 Elantra Limited I built on Hyundais online site. I was feeling confident I could finally get that color combination I had wanted back in Nov. 2011... NOPE!! The dealer searched around for my color combo and basically in so many words told me the closest location they could find my color combination was about 1,800 miles away in Oklahoma City. WHAT??? I figured I still and some time until my lease ended so I told them I was not in an immediate rush so they had time to get the vehicle (or one in that color combo) to Philadelphia. That suggestion was all but brushed off and I was basically given (once again!) the impression I would need to settle on a different color combination... I ended up in another vehicle that was NOT a Hyundai. My well maintained 2012 leased vehicle with 16,000 miles under the allowed mileage went back to the dealer and months later I receive a bill in the mail from Hyundai Finance totaling $850.20!! $380.00 for Excess Wear and Tear, $400.00 disposition fee and taxes totaling $70.20. As for the Excess Wear and Tear, did I mention my vehicle was well maintained? My carpets were NEVER even stepped on since the entire interior was lined with rubber flooring! There were no tears and/or burns to any seating surfaces. There were no dents and any scratches could be classified as your run of the mill light surface marks all finishes encounter at some point! With all that said, the biggest sticking point for me is that disposition fee. Or as I like to call it, a monetary gun to a consumers head to assure you NEVER leave their side. If Hyundai had such a wonderful product, the need to place a monetary gun to ones head to assure loyalty to the brand should not be necessary!!! Needless to say, I will NOT be a Hyundai customer again and my wife who is presently a Hyundai owner will not own a Hyundai in the future... at least not while I am breathing!! FINAL THOUGHT... Would you get into bed with Charles Manson? Venturing in to an auto lease with Hyundai can be eerily similar...

I purchased three Hyundai vehicles in less than 12 months. The third vehicle I purchased was the 2013 Hyundai Tucson. This vehicle has went to the shop for repairs from July to Today, September 16 for transmission problems. After replacing the transmission on August 13th, I had to tow it to dealer because I broke down on Sunday, September 14, 2014. This was the 4th visit to the dealer since the initial complaint in July. Wow to my surprise I was told at Hyundai Plaza Mall Service that it was the driving of the vehicle that made the axle jump out of the transmission. I or someone was throwing the vehicle in park, reverse without coming to a stop. I cant figure out if that was my driving behavior. Why did not this occur on the other cars I had bought from there? I give their service a thumbs down and I have definitely lost all trust in the Hyundai brand.

I bought a new 2016 Hyundai Veloster in June 2017. This bad smell would come and go. At that point youd smell the damp smell on your clothes and hair the test of the day. Well that week in June there had been lots of rain, car smell came back. Took the car to the dealership on July 24 for oil change. 25th took the car in for them to investigate the smell. Had a water leak at the roof of the car, where the seal didnt bond the glass roof to the frame. Water had gotten into the car and floor was soaked. Him ** ordered a new roof, carpet, Sun visors, and headliner. Called me to come pick up the car. The car still had the smell. I know firsthand I smelt like the car many off times. Had to go in public smelling like sour mildew from this car. I wasnt happy. Manufacturer refused to stand by its product by honoring what was wrong. Ruet treated me like it was my fault something was wrong with the car. The car needed everything material and electric replaced.She even contacted the dealership to see if the car was drivable with the mold and mildew. My health wasnt an issue to them. The Veloster roofs can leak and cause mold and mildew and that horrible smell. Clothes ruined by that smell. Cant get them rid of the smell as they sat in the car as my back up clothes from walking. I still have the paperwork from the car that smells and it was in the glove box.

Ira ** at Camelback Hyundai service department is a service manager that could have done things differently today and actually helped a customer, but instead, he chose to not agree with the customer. In my case, I bought a Honda Sonata back in 2016 from Camelback Hyundai and my skid plate on my car came undone about 3 months ago. And instead of replacing the plate and damaged part they chose to use zip ties instead. The other day I was driving home from work and what would you know, those ties came loose and the plate fell. This time it completely came off along with the right wheel well cover leaving me on the freeway with rush hour traffic trying to get it without getting hit. He didnt even keep in mind or even consider that my life was at risk trying to retrieve a part.Today they told me that they would not replace the plate as it was not of their doing, but see it was because they didnt properly secure it the first time, instead they used zip ties instead of real fasteners. This is the email I received from Ira today stating, The temporary repairs lasted an excess of 8,000 miles, I would say you got your money’s worth which was zero cost to you, the consumer. WOW! As you can see they failed to replace the part and could have fixed this in the first place as he even stated temporary fix.I have a warranty on the vehicle, yet this is a supposed part that is not covered even though it is used to protect the engine from debris and keep other parts from damage. I am sorry Ira but you have failed in your customer service department. And instead of helping a customer with something that should have been covered you chose to present me with a cost for something that I had no control over, something you as a service department should have fixed right the first time. I will not be using Camelback Hyundai for any service from here on out and warn others to stay away as they dont truly care about the customer. This is how I received my car back today with missing clips that could have been secured and a hazard to me as a driver on the road.

Key fob falls off a lot. Unlike other fobs the key does not fold out, it is an L-shaped key that slides right out of the fob when pressure is put on the small button which protrudes from the fob approximately 1/16 of an inch and releases the key. All other buttons are recessed. It has fallen off in my purse, in my pocket, on the floor of my car, while opening the door of my car, under my desk, off my keys as I picked them up off the seat, and I have even found it on the floor under my key hanger by the door. My husbands has fallen off in his backpack while setting the keys on his desk, in his pocket, and while opening the door.

My wife brought our 2008 Hyundai Sonata to the dealer for the annual vehicle State inspection on Monday, January 30, 2012. We purchased this vehicle new at this dealer, and it now has only 30,000 miles. The vehicle failed the inspection due to defective brake lining (brake pads) on both the left and right rear brakes. My inspection, the following day, confirmed that indeed the rear brake pads were almost non-existent while the front pads showed hardly any wear.I have owned many cars in my lifetime and put over 100K miles on many. I have only replaced brakes four times in all these years, but I never on a vehicle with only 30,000 miles. Suspecting a manufacturers defect, I searched the internet for other complaints about the Hyundai rear brakes and found numerous forums on the subject, leading me to agree with the conclusions of others that this is a manufacturers defect and a recall should be issued. I found 29 similar complaints on NHTSA Office of Defects Investigation. To my knowledge, Hyundai is ignoring this obvious safety issue as well as the cost to consumers for repairs that should be unnecessary for low-mileage cars such as ours.I am hoping enough pressure can be brought to bear on Hyundai to issue a recall. I have filed a complaint with NHTSA-ODI, contacted our State Attorney Generals Office, and complained to Hyundais consumer support department.

There has been problems with the suspension on this 2007 Santa Fe since 2010 with very low mileage. It took 5 to 6 visits before the dealer would even admit a problem. Problems with tie rods, lower arm assembly, stabilizer links, lateral arms bilaterally with no resolution of clunking metal to metal sound from front of vehicle. Now that the car is out of warranty supposedly, the dealer conveniently finds the lower arm on the right needs replaced. Hyundai needs to admit to widespread suspension problems without dragging on until out of warranty. I still have 100,000 mile warranty with only 80,600 miles but supposedly, this is not a covered service even though it all started at 48,000 miles.

My 2012 Hyundai Elantra Limited was 11 months old when I took it to a dealership due to my concern with rust in two different spots on the front edge of the hood. They said that they would need to take pictures and get a decision from their Hyundai rep. It was the middle of October before I finally heard from anyone (after making numerous phone calls) to learn that they had declined to repair the problem stating it was the result of rock chips which arent covered by their warranty. During the prolonged wait for an answer, a third spot of rust erupted on the front fender near the headlight, and there is nothing to indicate it was the result of a rock chip. According to the warranty, the paint is covered for three years; however, it doesnt cover rock chips.I understand this but my problem isnt that the car has rock chips. Every car Ive ever owned has had rock chips. My problem with Hyundais assessment is that the so-called rock chips have rusted so quickly, spread under the paint, which is blistering and falling off along with the other spot where there is not a rock chip. I have owned at least 10 cars in my lifetime and not one of them has ever rusted like that. I paid for additional coverage when I bought this car, as well as some Paint Seal protection that the dealership said they put on all new cars. It obviously didnt work, to the tune of an extra $200. My husbands car is over 25 years old, still has the original paint, and although it has rock chips, not one of them is rusting to this day. I suspect that I am not the only Hyundai owner with this complaint. Hyundai is making it a policy not to cover any repairs under their so-called warranty. What am I supposed to expect after another two or three years and I have another warranty claim? Am I going to have this fight with Hyundai every time?This is a simple fix and yet they are telling me that if a pebble hits my car, I should expect it to rust immediately and its my problem. In addition, my seatbelt retractor on the passengers side stays locked. It has been this way since I purchased the car. When taking the car to the dealership to have the rust issues assessed, I told them about the issue with the seatbelt retractor. After first telling me they could not fix it since the problem seemed to be intermittent, they finally agreed to replace it after my husband was able to easily reproduce the problem. I returned on Oct. 18 and they replaced it. After leaving the dealership, I realized that the new seatbelt retractor was also locking up. It locks when you snap it on and in order to do anything, such as reach for the radio, open the glove box, etc, you must undo the seatbelt. This occurs repeatedly so you are continuously snapping and unsnapping your seatbelt. I immediately turned the car around and took it back to Jeff Wyler. They said they would need to contact Hyundai since they already replaced it with a new seatbelt retractor and would get back with me.Today is Oct. 25th. Once again, I am waiting for them to call me and let me know what the next step is so I can have a working passenger side seatbelt. I have never had this problem with any other auto manufacturers warranty. I have owned two Chevys prior to this, and Chevrolet bent over backwards to make sure my concerns were taken care of quickly and with respect. I switched to Hyundai because of their supposed unbeatable 10-year warranty, but apparently, it is meaningless since they wont honor it. I am so frustrated at this point because this terrible experience has left me hating my new car which Im stuck with while it slowly rusts away from a couple of rock chips along with an unusable passengers side seatbelt. I also want to add that this car is rarely driven and kept in a garage. After owning it now for one year and one month, this car has only 6200 miles. I have subsequently filed a complaint through the BBBs Autoline, which is the recommended procedure in Hyundai Owners Manual and Warranty Booklet. Thank you.

Hyundai has sold cars knowingly and not disclosing a defective paint issue. These cars have paint that actually peels right off the body of the car. When Hyundai is contacted they want to pass it off as weather. They know that this defect occurred during the painting process. Please join me in a class action lawsuit forcing Hyundai to recall and be fully responsible for this defect. Please contact the Attorney General in your state and file a complaint. Thank you.

My warranty was voided by Hyundai because of their authorized dealership installing an alarm system without my knowledge. I was informed of this after I took my car in because of cranking issues, gas smell and car jumping into different geals by itself. After the dealership pulled and worked on everything on my car, they sent a field engineer who told Hyundai to void my warranty. Now I have a car that I cant drive because of safety issues and not one representative from Hyundai cared that my car was is unsafe to drive while Im still paying monthly payments on the car. Its amazing how Hyundai voids a warranty after their authorized dearlership install parts when you didnt ask them too. I eventually was sent an official letter from Consumer Affairs stating that they paid me for this service. Well Hyundai, if you paid me for this service, Im still waiting for the Check!!! Dont TRUST Hyundai. As there commerical says, They shoot straight with their customer. Yes they do, with lies to avoid their obligations.

I purchased a 2012 Sonata (loaner car), absolutely love the vehicle. I took it in for 1st oil change and they advised the tires needed to be rotated, returned to work and was notified by co-worker that they had noticed a bubble in the front passenger tire that morning. I went outside to take a look and sure enough, the front passenger tire had bubble (since tires had been rotated approx. 30 minutes earlier). I called the dealership and was told tires were not covered under warranty. I explained that I had just had the tires rotated and no one in the service dept even acknowledged the bubble. I feel very unsafe driving this vehicle at this point and do not think that I should have to spend money on a tire that was obviously damaged when I bought the vehicle. I have called the dealership service manager numerous times as well as the general manager and have even emailed the gm about 8 times and no response from any of them. I called Hyundai customer support thinking that would help. I was just notified by them that the reason the dealership didnt call me back was because I gave a different name than what the vehicle was purchased under and they could find no records. I guess a phone call to me to ask more questions was asking too much. I have zero confidence in that dealership or the customer support team. Obviously, once they get your money, you as a person does not matter to that dealership. Oh, and might I add this is my 4th Hyundai to buy. You would think a repeat customer would mean something. I can guarantee I will never do business with Texan Hyundai in Rosenberg, Texas again.

Terrible cars... worse service. I am the owner of a 2008 Hyundai Accent. It was my first new car purchase almost a decade ago. Thats great, except for when I actually took possession of the keys. Within three days the gas cap had to be replaced due to depressurizing. Then about 18 months later there was an issue where the key would go into the ignition, but would not turn. The wheel lock was not the issue. Roadside came out, and said one of the tumblers were jammed. They tapped the key with a rubber mallet, and the key went in without issue. Fast forward three years later, the original 5-year warranty had expired. This time the key would not even go halfway into the ignition. I had to pay $65 for a tow, $700 out of pocket for a new ignition, plus $200 for a rental car. The excuse I got from Hyundai of Bedford Heights, Ohio was that the weight of my keys were too heavy. There were a total of six keys on my ring. It took about a month, but they refunded me the tow and the ignition, and basically told me I was out of luck on the rental.Now there was the recall for the undercarriage rust protection in the snow-belt states late last year. Two weeks before I received the notice, the entire exhaust pipe from the front axle to the muffler fell off the car in the middle of the street. Driving it to a Midas down the street, it was found the pipe, and all the welds that attach to the undercarriage were RUSTED out... imagine that! That was $1,000 out of my own pocket. Thankfully, Hyundai offered a reimbursement program. I get a call several weeks after I filed the claim wanting to know exactly why I was filing the claim. I had yet to hear anything, so I wanted to see if they offered a status update. Sure enough... denied. So magically Hyundai offers to spray the undercarriage to prevent rust under recall, then tells you to stick it when parts have already fallen off due to the reason why the recall was initiated in the first place. I will never purchase another Hyundai again, and Ive gladly talked several friends out of purchasing their product in the last few years. I even laugh at people driving Hyundai vehicles with new tags on them, because I know the world of pain they are due for.

Ever since December 2016 and after 5 years of making on time payments I have been having trouble making payments. I do not buy gifts for Christmas and I work through holiday so keeping track of my bank account is easy for me. I thought the automated bill came out on schedule December 23 as it had been for years instead they waited to take out on 25th a day after the due date. Never had a day late before, because I made sure to pay early before interest rate, other bills came out and grocery bill so I ended up overdrafting and paying late fees because my account was $2.00 short of 569.00. It happened again in January. After 5 long years of good paying, they punished me because they decided to take money out autopay 3 days later. I see their GAME. They win, win, win. Win from late fees, win from interest rates and win by forcing repo in case you get so tangled in their web! Not today not ever! I will report to FCC, BBB and all the way to the top if this continues. When money is there take it!!!

Their website has an online test drive schedule system and when you get to the dealership the best answer they can give is we just sold the car, Whats the point of having an schedule ahead system if they cant even make sure there is a unit available for the customer to test drive... Well sir we are in the car selling business a mediocre manager replied. So, because you are in the toilet sales business you will just sell me the toilet you have in your office, right? This brand is a joke.

I was driving along a straight road 4 weeks ago when there was a sharp crack. A hairline crack appeared down the plastic decal of the climate control system and the audio system. When I took the car to the dealer they stated that it was a scratch and not a crack and the manufacturers have refused to repair it under the Warranty (there is a 5 year Warranty on this car). I am a 74 year old lady so there are no children in this car to cause a scratch - it is very definitely a crack, but the dealer says it is not. I feel as if I am now in limbo with this.

There should be zero or negative star option for Hyundai finance. Their customer service is horrible. They take your money first but they will make you cry and suffer to the necessary document they need to provide you to get the charge of your vehicle. Their CS is horrible. no training, no respect for customer and flat out liars. When you complaint they just drop your call so you have to call them again and wait in line for hours. As you can see review after review and complaint after complaint which also reflect in their ratings but no improvement. I hope KARMA catches to them. Strongly recommend anyone to stay away from them. I would never buy Hyundai car so that I never have to deal with Hyundai Finance.

I have a 2011 Hyundai Accent which I bought April 1st 2011. Since I bought it, I have had issues with the rubber around the outside of the windshield, which started coming off 2 months after I bought it. I have had to get it fixed twice. The first time they glued it back, it came off again. The second time, they replaced the whole piece. Now December 2011, it is coming off again! Im going on my third time. Then in August, I found out that it came misaligned from the factory and the dealers solution was to put a shim so they could go in and align it properly, that took 2 months to fix and now my tires are warped because of it! By the way, Im still waiting for new tires and it is now December! I spoke to the dealership in order to look at my options, because I no longer want this car. I dont want to deal with the hassle of repeated maintenance (its a brand new car!) and the solution to my lemon is to trade it in so they can squeeze more money out of me for a car that Ive had for 8 months! This was my first brand new car ever. How disappointing. My old 98 Ford Escort gave me less trouble than this. 5 times to get your brand new car fixed in the span of 8 months! What a mistake. Never again!

I have had my car serviced regularly. I decided to get the oil changed at 5000 miles but went over. However, before that can happen the car starting running rough. Check the oil dipstick, there was no oil in the car. No leaks! Howd this happen?

I bought my Hyundai Tucson in 2017. Since that time it has had motor replaced 6 times, several electrical issues and had spent as much time in the shop as in my possession. All the while making I make payments the on a car that is unreliable and worthless. The dealership nor Hyundai is any help.

Purchased a 2014 Hyundai Equus with 71 miles on odometer and Hyundai Motor America said I not entitled to 10 year/100,000 powertrain warranty as a second owner. Car purchased on Aug 1, 2015, and although manual provides for mandatory arbitration through Auto Line at BBB, I have been systematically denied an opportunity to argue my warranty rights. It has now been 11 months and despite countless calls to customer care office and a detailed letter to new CEO of Hyundai, he has not responded at all! Never! The manager at customer care, known only as Steve, said my case warranted an exception and he would send all my paperwork to legal dept. of Hyundai in California. Said in February, 2016 a decision would be prompt. After following up several times due to no response, Steve has settled upon a course of action to not speak to me or share legal departments evaluation. Nobody should buy a Hyundai and probably a Kia for reasons that an honest dispute will not even be considered and Hyundai refuses to authorize the Better Business Bureau to arbitrate a warranty matter it believes it has no jurisdiction over. The BBB representative said “Just ask Hyundai to approve.” and Susanne said she would not. And Dave Duchowski, the CEO refused to intercede or reply to my fully particularized letter dated March 10, 2016. My intention is to publish a series of editorials nationally and to pursue a criminal complaint with Brian Frosh, the Attorney General for Maryland.

They claim the car would tow 5000 LBS. It doesnt. Engine struggles, then smells and starts to overheat. I had to trade it in for a truck and lost $6000. Hyundai does not care about you, customer services or the problems you have.

I have done Hyundai RSA certificate dt 07.05.20 for Grand i10 petrol form P.L.Motors, Jaipur Registration no. **. There was a break down on 03.10.20. I called their toll free no.18001024645 several times But no one responded. Why the company is extracting money from customers And not attending to their complaints and charging Rs 1205 for that. Company is cheating customers. My complain no. was **. Dt 03.10.20.

My mother-in-law took her 2004 Hyundai Elantra with 50,000 miles to Olympia, WA to have her car serviced for her move to Georgia. The timing belt was changed, belts changed, oil and fluids changed, system flushed, etc., except for one major thing. When changing the timing belt, it is required that the water pump is replaced as well. The technician did not think that this was necessary. The vehicle broke down about 20 miles from Salina, KS, and it cost $255 for a wrecker and $455 for a trailer to transport the car to the dealership in Wichita, KS. It would have taken another $1850 - who knows what to fix the problem because the water pump that was to be replaced failed and the block is cracked because of overheating. My mother-in-law had no choice but to purchase a new car so that we can continue our journey home.

Wifes auto started to act funny on way home from work as started to lose power and all lights on dash lit up. She was able to pull over to side of road and called me to come jump her as we thought the battery was dead as everything came on. We didnt recall anything about roadside assistance since it happened a short distance from home but thought that our regular mechanic could tow us and report what the problem was. He found out that the alternator was bad causing the battery to go dead and replaced the alternator from Hyundai in Rockford, IL. He gave me the old one as there was no aftermarket alternator available and thought the warranty would cover the cost since the car is less than three years old and only has 34,000 miles on it. We looked at all the paperwork in our box when we purchased the car and found we were covered by Hyundais warranty and had purchased a Titanium package or Advantage package as well that also covers things such as the alternator. I called the sales department to talk to the person who sold us the car but he no longer works at the dealership. I was directed to the service manager and sent attachments of the repairs and he talked to his representative who said he could not reimburse us for the repairs as he did not have the means to do that. The service manager gave us customers relations to contact and a case number was given: **. I talked to Shana the second time in customer relations but she would not discuss reimbursement nor answer or compromise about anything. I asked the cost of towing to the nearest Hyundai facility, hourly labor rate, cost of rental and cost of replacement of part as well as inconvenience on such a cold day/night but was not given any information except none of the repairs would be covered because a Hyundai dealership did not perform the repairs. I would imagine the cost of the repairs that I paid were far less than the expense written off by Hyundai, but they will not talk about any compromise or reimbursement. I guess I have to have a lawyer give me some assistance in this matter as I am disabled and on a fixed income so every penny is important to me.

Recently I was informed by my local Hyundai dealership that the battery on my 2012 Hyundai Sonata Hybrid needed replaced. Not the hybrid battery. I was told it was $312.00 for the battery through the dealership. I said thanks but Ill go elsewhere. After 3 weeks of looking and calling around Ive been informed that the battery can only be purchased from a dealer. I decided to call Hyundai customer service to find out why. There is no reason other than, Because thats the way it is and because we can. What?? Really??That is how the conversation went. I asked to speak to someone who could answer me why and was told that, Everyone else will give you the same answer, the way it is and because we can. What kind of crazy monopoly is this. Any other year Sonata battery can be purchased elsewhere. They are unwilling to explain why, they are unwilling to require the dealership to sell the part at a reasonable price, nothing. No help, no explanation, no concern or consideration. I have really liked owning my Hyundai until now. I recently paid it off and now its having issues creep up that require attention only at the dealership. Interesting, frustrating and suspicious. Might very well be the last Hyundai I ever own.

Ive been leasing this car for about 2 months and the brand new car shut off on me randomly twice! First time it shut off I had to pick my toddler up from daycare that is 40 min away and they told me they will come in about an hour and half to tow my car. And they will not give me a loaner or anything to replace the vehicle while being looked at while my toddlers school closed and they are waiting for me to grab him. I kept trying to start the car in a panic and 2 hours later before the tow truck got to me the car started and I rushed to get him. The next day took the car to get looked at Paramus Hyundai service center and spent the whole day there with my baby for them to tell me my car is fine and told me I gotta go that they are closing. Meanwhile I tell them I do not feel safe driving with my baby in a car that shuts off with no warnings in middle of the road and I want a loaner and this car looked at more to find the problem. They said no and thats not their problem. Following week sure enough the car shuts off again at 8pm in middle of the road with my dogs and baby in the car and this time it never went back on. Cops stopped the traffic moved the car off road and when I called the sos they told me they cannot tow the car because the service center is closed and they cant get permission to park the car there... So we walked home from that area about a 15-20 min walk at around 10pm. I had to drag the baby back with me early morning to tow the car and sit at the service center all day with my poor son crying. And eventually that place brought me to tears, having me there all day not telling me anything until the very end of the day giving me a lot of problems about giving me a loaner car and only pulling some string and giving me a car seeing that Im stuck there with a fed up toddler. No one helping me, no one cared the first time it broke, now I do not feel safe in this car. I also want money back from the time I spent without a working car. I pay so much money for my time lost sitting on the phone and being transferred from person to person to tell me they cannot help me, calling corporate for them to transfer me from person to person for an hour me explains my issues over and over again to different people for them to tell me someone will call me that can help me in 3-5 business days!!! Are they crazy?! I dont want this car. I dont want to deal with anyone from Hyundai anymore!!! Im fed up, my family is fed up. I have never had so many problems with a car or with customer service as I do with this Hyundai Tucson limited! Im disgusted with the way I have been treated and I cannot believe Im still in this unsafe car that supposedly was fixed. A car that ** off like this after 2 months of driving it brand new is not a safe car and is not worth $466 a month! PS. There is a lot more to all this but I wanted to make it as short as possible. Bottom line me and my baby were put in unsafe position twice and no one does anything about it!

I almost spent $100k on a vehicle because of its marque. Well, I’m glad I didn’t! This Hyundai Genesis 5.0 has been very reliable. Quite stylish with a lot of power!

I needed to have my car back so i had the dealership do the repair and i paid for it. I was contact by Hyundai as a result of this post (they emailed me) and i called them and left a message. Then i called a week later saying that i havent heard back from the gentleman. He called me later that day and told me that since my car is out of warranty, and that they did honor the warranty on the 4th ignition coil even though it was out of warranty... there is nothing they could do. They obviously wont recall it, they wont refund me. Again... car parts go bad... but for each coil (there are 4 of them) to go bad and then ANOTHER one... you would think that there is some defect in the manufacturing that is causing the coils to fail.I informed him that it would take an act of god for me to purchase a Hyundai again, or any vehicle that they manufacture.

Bought new Veloster 2012 March 2015 with 9,237 miles clutch when I was told not covered due to the 12,000/12 month warranty. I stated should be covered by Hyundai Assurance 5 year/50,000. They agreed and then later said service was misinformed and never should have agreed to it being covered. Went back to the 12,000/12 month warranty. I argued and a final decision was it was covered by the 5 year/50,000 warranty but OUTSIDE causes is the reason the clutch/flywheel/disc failed. Not Hyundai....I asked what was OUTSIDE cause.......no response from Hyundai. Once you buy the car they determine what their warranty covers and it seems to me that Hyundai always comes up the beneficiary.

Actually, Ive 2 problems with my Verna 2012 car (15,000k) only. The first one is related to the dinamo; it doesnt keep any charge if I left my car for only one day! The second is that sometime when I switch off the contact, it doesnt switch off the car and I should repeat this for 3 or 4 times! This is not the first time to complain to Hyundai. Ive a problem before after 5000k, and it is solved after visiting the maintenance center 3 times! This time is the same. Eng. ** from the maintenance center (Egypt, Cairo) sees that the car has no problem at all.