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Buy GMC Automobile 2025 GMC Sierra EV
2025 GMC Sierra EV
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The Sierra EV is GMC’s full-size electric pickup, built on GM’s Ultium platform, and currently offered in Electric Denali trims with extended and max-range battery configurations. The Extended Range version delivers around 390 miles (≈628 km) EPA range, while the Max Range version offers up to 460 miles (≈740 km) EPA range.
Both versions feature dual electric motors providing approximately 760 hp and 785 lb‑ft of torque. They accelerate briskly—about 0–60 mph in ~4.3 seconds—and can tow up to 10,500 lb (≈4,763 kg).
Charging uses an 800‑volt architecture with up to 350 kW DC fast-charging capacity, adding roughly 100 miles in 10 minutes. Home Level 2 charging fully replenishes the battery in about 11–12 hours .
Unique features include Air Ride Adaptive Suspension with adjustable ride height, four-wheel steering with “CrabWalk” mode for tight maneuvers, a MultiPro MidGate extending bed length to nearly 11 ft, and a weather-sealed 11 cu ft front trunk.
Interior appointments are premium on the Denali trim, with a 16.8‑inch vertical touchscreen, leather seating, head-up display, Bose audio, panoramic fixed glass roof, and advanced driver aids (Super Cruise hands-free highway driving included with a 3‑year trial).
Cargo capacity includes about 57.5 cu ft in the bed and a 10.7 cu ft front trunk. The Crew Cab layout offers generous front and rear legroom (~44.8 in and ~44.3 in).
Pricing (Denali Crew Cab)
• Extended Range: US $89,900 MSRP (~C$118,600 in Canada)
• Max Range: US $98,400 MSRP (~C$122,600 in Canada)
In early 2025, GMC plans to introduce more accessible trims: Elevation (starting ~US $64,495), and AT4 (~US $81,395) with rugged styling and off-road enhancements.
Pros:
Strong range and power output for a full-size pickup.
Innovative features like CrabWalk steering, MidGate flexibility, and front trunk.
Premium Denali interior with top-tier tech and off‑road capabilities.
Fast charging and towing up to 10,500 lb.
Cons:
Interior noise is slightly higher than rivals (e.g. Lightning).
High initial price, though entry models coming soon.
Production delays have slowed availability, but more trims are on the way.
Bottom line
The 2025 Sierra EV Denali is a powerful, luxurious, and capable electric pickup. It stands out for its tech-forward innovations and premium build. Upcoming trims will broaden appeal with more accessible pricing and off-road readiness.
Manufacturer: GMC
MODEL: 2025 GMC Sierra EV
MSRP: $100790.00
Related Error Code Pages:
GMC Automobile Error Codes,
Related Troubleshooting Pages:
GMC Automobile Troubleshooting,
Related Repair Pages:
GMC Automobile Repairs,
Related Parts Pages:
GMC Automobile Parts,
Buy GMC Automobile 2025 GMC Sierra EV
I called GM because my 2008 GMC Acadia SLT FWD car is completely out of commission and was told to get a diagnostic from a local GMC Dealer and I had to pay for it out of pocket. But why would I take my car to a GM dealer to tell me my car’s problem isnt a recall related problem? I refuse to give you any of my money! I am very disappointed! The woman from GM said theres not any recalls on this vehicle but my seat belt chime wont stop dinging, my car wont drive at all, my RPM gauge is revving past 4, the power steering is very tight and locks up turning corners and parking. Thank god I wasnt driving on the highway when this started, it wouldve been a very bad accident. I cant believe this. I wouldnt have thought a reputable company would have invested in excellent parts and genuine work. I would never recommend GM nor will I ever waste my money on any of their vehicles again.
Our 2011 GMC Acadia (18,500 miles) will be in the shop for the third time as of tomorrow within four weeks. Each time, it has been to a different dealer/shop for repair. The first two noted two very different issues, but it boils down to the fact that the vehicle has serious electrical issues. There are numerous complaints/threads about the 2011 Acadia regarding this issue, amongst others. We have contacted GM corporate/customer service (which takes us to Austin, TX) and have been given the runaround ever since. The vehicle actually lost power when I was on the road driving recently. I had no power to go forward, and could only reverse.We have serious concerns now about the safety of this vehicle, and the Texas customer service department, District Specialists, Jamal and Shareef (not sure how to spell Shareef, but I will spell it like it sounds), and Shareefs supervisor, Josh (**), have done nothing but brush us off, leave us waiting on the phone for an hour (literally). They tell us they will call us back at a certain time and then do not follow through, and give us attitude. The car is still not running correctly. Today Josh - who refuses to give his last name, refuses to give us the name of his boss and tells us we cant go above him, tells us to take it to the dealer (again) and if we are still not happy, they will look into swapping it out. Josh refuses to tell us what that process includes, or how long it may take. Keep in mind we have already been told this by Shareef, so they seem to like to keep pushing you off in efforts to not deal with you. Not one of them has seemed overly concerned about our safety. This is supposed to be our family car (three kids, two dogs), as well as our mountain car. We live in CO and are in the mountains about 2-3 times a month. What if the Acadia had shut down on us, or slipped out of gear like it did the first time and when we were unable to move, on a steep grade? Or on the mountain highways in general? The chances of us being hit and potentially killed are very, very high. There are very few places to pull over and people tend to drive fast.We are highly disappointed with the individuals we have dealt with in Texas, as well as ** who works for a Chevy dealer (who was supposed to have fixed our car this last time) on 120th Ave. in Broomfield, CO. He seemed to think that the car shutting down on me on a highly traveled road was somewhat normal and a safety feature. He said that all cars have problems, and we should just expect them. Needless to say, the runaround and lack of general interest in our situation makes me seriously question the product I bought from GM, and GM all around. I should have bought the Nissan Armada. We are sorry to have given GM our business at this point.As a side note, each dealership who was supposed to have fixed our car (GMC in Glenwood Springs and Chevy on 120th) returned our car back very dirty. Grease marks were on the drivers, passenger door and wheel (Chevy), and tons of dust and debris were coating the interior of our car, which indicates they left the windows wide open (Glenwood Springs). ** at Chevy offered us a coupon at a local car wash, but did not seem to care or think it was bad customer service to give us back the Acadia more dirty than it initially was. These were terribly customer service experiences all around.
Purchased 2009 GMC Acadia with 50k miles in 2012. Has been in for numerous recalls and repairs since 2nd day after purchase. 3 times to dealership for leaking fuel which was from fuel injectors and faulty o-ring that led to cabin filling with dangerous gas fumes, 3 times to shop for ignition coil replacement where dealership ignored the ECM technical bulletin. Replaced #3 coil 3 times (it was literally melted), 1 failed actuator, 1 engine rebuild when dealership failed to identify actuator as issue, actuator replacement, complete power steering failure after it was simply serviced due to recall limitations. 6 tows in all. And it is now in shop for ECM and you guessed it. Ignition coils/spark plugs. How much did GM help? They offered $1500 towards new car purchase. Not even close to repair costs. How knowledgeable was dealership service department? HORRIBLE. Did not identify correct issues, upsold repairs, ignored technical bulletins, and wiggled out of recall replacement of power steering. My warranty that I purchased covered some costs but even with warranty and extended service plan, I have paid out over $6k in a 2.5 yr period plus been on side of road more times than I can count. Cannot trade in due to very little market value. Stuck with worthless car that is costing a fortune. It was obviously a lemon and GM needs to acknowledge that and extend bumper to bumper coverage or buy out consumers. At this point I am surprised that I have not caught fire, blown up, or wrecked when power steering failed. This is a dangerous vehicle and people should stay away from it. I have over 20 service tickets.
I purchased a new 2012 gmc acadia, in September 2012. Right the first months I had to take it back for 2 issues noticed then: sound/noise heard during cold start and both of the rear interior panels were scuffed. After phone calls and many attempts, these issues were in a way fixed but had to lower my standards. Then, right my very first year of use, the major issues began. The AC (first summer is when I noticed) did not work properly, I live in Vegas with triple digit temperatures during summer, and the ac did not work. Also, the motor started to leak oil. These are the major 2 issues I have had since my first year of owning this LEMON! every year, I have to take it in for the same issues.Just recently called GMC and asked them if they were going to stand behind their product, that they have evidence this vehicle is a LEMON, same issues for the last 4 years in a row now. To not surprise, they are not. They treated me like an idiot, and of course to no surprise, there is nothing they can do for me. Except, oh yeah, they can HELP me with a TRADE!!! It has been weeks waiting for them to call me with a status on my complaint with GMC, and then they had the nerve to call me and advised me of this. This is worse than an insult. Please, do NOT buy ANY GMC, vehicles are expensive as if youre getting the best quality but they are robbing peoples money, please be smart, think what you are buying, do your homework. You can see thousand of complaints just like mine, GMC does not manufacture/sell reliable products/vehicles. They just sell to make money without thinking of what they are selling. Just thinking of sales/numbers for themselves. While we are here making a complaint or reading about it, CEOs are in a gateway with our monies!!! Any advise would be helpful, if youve been in a situation like mine, please tell me how did you handle the outcome. Or if we all together can do something to stop these big companies STEALING our money and making us go through all of these things and inconveniences!! ENOUGH!!! THANK you.
I own a 2013 GMC Acadia. The issue is this - upon initial start and driving within the first 600 ft there is transmission calibration noises which range from a light bumping noise to a major thud. The other day I was driving most more than 30 km and the transmission make a thud - sounded like I hit a boulder on the road. We immediately pulled the vehicle over to look for an obstruction on the road. There was nothing - not even a pothole.The GMC dealer where we have our vehicle service and was purchased from have not been able to come up with any diagnosis for this problem. They have acknowledged verbal that there is an issue - however the service report comes up clean. What a joke. We paid and are paying real money for this vehicle and it should run properly. Repairs need to be done and yet nothing has been to say Im disappointed is an understatement. It seems to me that the challenges are the fact that no one in North America can actually build a reliable vehicle that will run for longer than a mop head from China. Maybe we should start manufacturing there - at least then we could afford to replace a vehicle every 20 thousand kilometer.
I unfortunately own 2 GMC Acadias a 2009 and a 2011. I bought them in the same year due to our old vehicles breaking down. I wish I had the old rusty vehicles back. I work on these 2 vehicles constantly. On the 2009 Acadia I have replaced the transmission, water pump, throttle body, radio amplifier, hood support, steering rack inner and outer tie rods, sway bars, strut assemblies, spark plugs, gas cap, and the list goes on. It is sitting in the driveway now since it has a jerking power issue when we dropped the kids off at school this morning. The 2011 has not been as bad yet but has also had a new water pump, and I cannot get the steering wheel to stop vibrating when driving on the expressway even after getting the wheels balanced rotated and anything else I could think of.
In 2007 when the first Acadia came out, I fell in love with it and its body style. We bought one and had very few problems, other than normal wear and tear. When we traded it in for a 2012 Terrain, there were 115,000 miles on the Acadia. We should have kept it rather than downsize to the Terrain. The Terrain, was not a problem either, but after having it for 16 months, I decided that I wanted another Acadia, which is what we did a week ago tomorrow. Never having had any major problems with the first Acadia, I thought surely the 2014 would be better, 7 years later. However, I was wrong.The past weekend, my husband and I drove to Louisiana for a funeral. On our ride there, the car ran smooth and no apparent problems were recognized. However, while away, on our way to the grave site the SUV began to shake and jerk, also making loud noises. It felt as if we were on a bucking horse. After about twenty minutes of this, it began to run smoothly again. Later that evening, the jerking began again, just not as long this time. On our way back home after driving possibly the first 75 miles, the jerking began a third time. That time it only lasted for about 10 miles, and did not repeat the action any more. When the jerking began, the Stability Trac signal came on. We had had similar problems with the first Acadia, but that did not begin until we had put 60,000 or more miles on it. This new one, has less than 300 miles on it. My dealership has been gracious in providing us with a loaner. Although the loaner is also a 2014, it is an automobile and not an SUV. Due to the fact that I previously broke my leg and fractured my ankle on the same leg, four years later, as well as having had to have a total knee replacement on that same leg. The Buick that we have been loaned, sits very low, even with being able to raise the seat, Never having gone through this before, I expected to get the same type or a very similar one, to what I have been accustomed to driving. We have not had a chance to get back to the dealership and my salesman, but plan to do so today, to see if they can put us in another SUV. I have also looked online to see if the 2014 Acadia is one of those being recalled, but have not been successful in finding out yet.Overall, my experiences with all three GMC vehicles weve purchased over the last 10 years, have been excellent ones. I would recommend this vehicle to anyone. As a matter of fact, I praised the 07 one to my banker so much, that she went out and bought one two years ago after test driving one of her own. She is still in love with it, and tells me she rarely uses her previous car which she thought she loved before getting an Acadia. Those of you who have had horrible experiences with your Acadia, must be in the minority, because rarely, if ever, have I heard an Acadia owner speak negatively about it. Friends of ours who had an Envoy, recently bought an Acadia after riding in ours. Sorry about your problems, but I would think you are the exception, not the norm.
I bought a GMC Acadia in 2009 brand new. It was nice as all new cars. I meticulously maintained it and even ensured to buy the extended warranty when purchased. If you are keeping count thats almost a total of $48k. So my transmission decides to fail at 72348 and I contact the dealer to be told that myvehicle is not covered by the manufacturer warranty or extended warranty as of 4 months ago. REALLLY! Then every possible shop I have spoken to has suggested that the transmission should not have failed at that mileage. Seems like I was doomed from the day I purchased this vehicle. I contacted GM corporate office to see if they would assist at least with parts and I pay labor. NADA. No help. Save your money; do not BUY ANY GM BRAND. Now I guess I understand why Toyota, Honda, and Nissan are normally better buys. If you have an original warranty stating drive train etc. for 100000 miles, you should honor it. I AM AT 28000 MILES SHY OF THAT. WHY SHOULD I PAY $3000 FOR A TRANSMISSION? ANSWER ME THAT GM AKA PROFESSIONAL GRADE!
I thought for sure I had not only a beautifully used (with 2 normal previous owners) Acadia. Mint condition. My kids and I finally felt like we were moving up. The coils were replaced, drive shaft per recall was replaced and now all of a sudden car is dead due to engine and timing chain. 2009 GMC Acadia gave me false hope. Still have two years left of payments and I have no idea how I am going to afford to get my car out of the shop now. Am contemplating on getting an attorney.
The GMC Acadia is the best SUV Ive ever owned. It handles like a sports car, has the torque of my Corvette and a Kalahari leather interior that is beautiful. There is lots of room and it turns heads.
Leased a 2014 Acadia at the end of September of 2013 from Circle GMC in Highland, IN. Since that time we have experienced repeated issues with the fuel gauge dropping to completely empty, while much more gas is in the tank. Have taken it in for service 7 times already and have spent numerous more times talking with them and calling Corporate GMC. They have tried reprogramming a couple times, checking a float in the tank, replacing a cluster, etc. They tell me nobody else has this issue, and the loaners I have had have not had this issue. Their end-solution was for me to always keep half a tank of gas in the vehicle. Theres a solution for you. Now when the tank is nearly full, it shows over full. Salesman tells me, Hey, I dont make em, I just sell em.
I bought a 2007 GMC Acadia 2 years ago with a extended warranty. The mileage was low only 82000. My mileage is only 155000 now. But about 5 months after I bought this truck its been one thing after another. First my power steering went, then my headlight burned and melted the case and I had to replace the headlight case, which is very expensive I might add. And then my motor went. My mechanic called around to a few places and everyone says the same thing that its known to happen with the GMC Acadias. If I had of known this when I bought it I would have left it on the car lot. I would have to agree with people they look good and lots of room, but if you want a reliable vehicle and not to expensive to repair, DO NOT BUY A GMC ACADIA. You will be so pissed off and GMC does not stand by their product.
Recently, I have been noticing water coming down into my GMC Acadia during rain fall, to the extent that the car carpet was soak in water. I noticed the traces of water under the driver side dashboard and the holding handle on the front passenger side. Please, does anyone know the cause of this leakage?
Bought my car brand new off the lot which at time Gm had used defective parts. I bought and paid for an astro start from authorized dealer. It has worked great on summer and winter days. Now because Gm recalled my car to fix ignition and cylinder that it put on my new car when I purchased it and in fixing their defective parts have disconnected my auto start which was fully functional and not defective. I am completely dissatisfied with the fact they expect me to pay to have it reprogrammed/reset out of my pocket! It worked fine and I already paid to have it programmed when I purchased the product... this is unacceptable to me as it was through no fault of my own. They put defective parts on my new car and they knew it!! I want resolution, either give me a credit to cover cost or offer to do it for me. I know I am not the only one who is affected by this situation. I urge people to speak up. This isnt right and do not let Gm get away with it. Gm you stink!! Not a satisfied customer here!!
Our Acadia has had a number of issues! We would try to put it in gear and try to backup and it wouldnt go anywhere. We would shut it off and let it sit and try it again, sometimes it would work sometimes wait and do it again. The wipers wouldnt work, the gauges would dance while driving or not work at all, the stereo would work off and on. While turning at speeds 50mph and above turning right only, it would start bouncing side to side only at a certain point of the turn. This would make you feel as if you were going to lose control. In the last couple days it would have power but when you try to start it nothing happens. We had a leak running under the dash into the heater fan. We was told it is leaking from the body above the windshield. We have taken to the shop many times and only repaired the fan motor to the heater. Loved gmc vehicles but think I will never do this again. GMC has left us needing a bailout of this pile they are willing to leave everyone with. They really should consider fixing their problem!
I recently purchased a used 2008 GMC Acadia after scouring a trusted dealerships lot for a new SUV. I immediately fell in love with the features and look for the Acadia and signed my hard earned money away on the dotted line. Less than two months in, I now realize that this was the worst decision of my life. It drove smooth at first but I began to notice some transmission issues when accelerating. It wasnt noticeable enough to be a major deal as I am used to some lag in acceleration when driving heavier SUVs (I traded in a Toyota Sequoia). Now just one week after making my first payment my check engine light is as bright as day. As I scroll these reviews and look online for anger management counselors to keep me from flipping out at my local dealership and on the phone with GMC I am preparing a strategy to get rid of this vehicle especially now that I see all of the negative feedback. Thanks for all that have posted their experiences, I will never ever buy American or GMC again, back to foreign.
My car referenced below is currently dead since 12/15/2011. Diagnosis showed 3 cylinders compression pressure out of 6 is 0. Then they found that the engine is sludge.I brought the car to GMC for inspection on 9/28/2011. The car warranty expired on 9/17/2011. I have 3 questions: 1) Should the inspection procedure detect that there is a problem prior to the collapse of the motor? The car did run for almost 3000 kilometers post the inspection and prior to motor death. 2) Shouldnt GMC still fix this car and consider it still within the warranty? This is because (a) the car was inspected within 10 days of the warranty. The GMC dealer in Lebanon could not take it sooner. GMC dealer told me that they would still consider it under warranty. Also, (b) I really believe that the inspections done by the GMC dealer in Lebanon should have detected it. I cannot imagine the problem if done properly and diligently. I cannot imagine a great company such as GMC would have a bad diagnostic program. And (c) regardless of warranty, how can Acadia die after 30,600 kilometers (less than 20,000 miles), and GMC corporate people in the USA are not all over this lemon car?I would think that the GMC engineering community would be extremely interested in this case and want to learn all about it and come out with a very conclusive conclusion. Instead, the company is allowing a bunch of crooks and bad business/service personnel operate this GMC dealership. It is such organizations that create bad reputations for their mother company, because they put maximized profitability in front of quality and customer care.3) What can cause the death of the Acadia car within 20,000 miles? I brought the car for inspections and oil changes at 11530 kilometers and 27,651 kilometers. Please look into this and take a disciplinary action against your Lebanese GMC dealership and force them to fix the car asap. I expect great companies to act in an honorable way and to keep their customers happy and keep their reputation sky high.Please let me know, I am anxiously waiting,
This car has been the worst thing that has ever happened to me! Problem after problem! Transmission replaced, continued to have problems, water leaks, actually water pouring in car from dvd player and interior lights, had recall years back, said they replaced tubes, paid for this same problem a few times, then got so bad and complained, they finally sealed it all up and replaced the headliner that was completely water stained! Radio went out due to water damage and I had to pay because they said it was the fuse box! Radio and dvd worked shortly, then back and forth with nothing. I have driven car for over a year with it working/not working. When it doesnt work, no onstar either! So a lot of good the emergency phone is to me! Towed back to the shop again today! Engine light. Running horribly. Put in reverse, jumped forward, rpms shooting up, sounds like something dropped into a woodchipper from under the hood. Oh and headlight is filled with water. First and last GM I will ever own! Its a pretty looking package, but its a pandoras box. GM is bankrupting my family! Thanks GM, youre the best!
We bought our 09 Acadia last year with just 37,500 miles on it and it was fine for the first few months. Then the driver side window started getting stuck and will not always come up. The air conditioner will not blow cold or cool air all of the time, sometimes it gets downright hot. And the biggest problem started in March prior to going on a trip, the car started hesitating on the highway and it was hard to accelerate. Upon returning home we took it to a mechanic and it only did small hesitations, not enough for him to diagnosis the problem. Then we drove with it hesitating every other day. It stopped for a while and now you can hear the transmission issues loud and clear. I am having trouble backing up, it jerks when I do, and when I try to take off the you can hear the gear issues. And it has been sitting for almost 2 weeks now because I now have to shell out a ton of money for a car with less than 50,000 miles. DO NOT BUY THIS CAR, YOU WILL REGRET IT IF YOU DO!
I purchased a new 2011 GMC Acadia and three years (38,500 miles) after driving, I was advised by my local dealer that there was a leak in the rack and pinion, and on the steering wheel gear. The cost to repair these was quoted at no less than $1,500. Fortunately, the dealer agreed to perform repairs on goodwill. I was not aware that these were a common issue with Acadias. During the time Ive owned it, I have had to repair electrical wiring on the passenger window as it wouldnt always roll up/down. I have also noticed that when driving on the freeway it slows down/cranks up when shifting gears. I am very disappointed in having to deal with these issues when I still have a note for the vehicle. I contacted GMC directly and posed a few questions which they werent able to answer. 1. What is the guarantee on repairs made? A. No guarantee. 2. What is the average repair cost to own an Acadia? A. They dont have that information. 3. How reliable are Acadias? A. Very reliable vehicle. When I asked if they were aware of low reliability rating on Kelley Blue Book and Edmunds, their response was that they were not aware of that. After my phone call I have decided to sell my Acadia because I deem it unsafe and unreliable and obviously, GMC doesnt stand by its product. Never looking back to GMC.
My 09 Acadia has had so many problems - I wish I never bought it. The timing chain has been replaced THREE times! Once at 26k miles, once at 83k miles and now again at 111k miles. In addition to that...there have been so many other issues (tranny has been taken apart and rebuilt twice). GMC offers coverage up to 120k miles on the chain, but I wasnt aware of that when I took it to my shop. Now they wont even help cover any of the costs when I provide full, detailed, back up. I love the car when its running, but Id suggest to stay away from Acadia. Theyre really garbage.
Well after scouring the forums I think I have my opinion and the problem with the front engine mount on these vehicles. If the oil filter is removed during an oil change, oil will drip down and into the front engine mount regardless of the rubber hood. After a while it seems that the oil deteriorates the rubber inside the mount causing it to fail. This is a design flaw for sure. Sure the oil could be pumped out of the engine but still oil can seep down when the filter is removed. Yes, we have also had the steering rack/pinion replaced at 20K miles, and now this. I will never buy another.
My 2011 Acadia is becoming very expensive to own. At 44k we had to replace both of the front struts. Next we had a bearing problem in the transmission that was covered by warranty. Now a steering issue has started with the dealer advising that the steering gear is leaking fluid into the boots. Estimated repair cost of $1100. This vehicle only has 47k miles on it. This kind of durability is totally unacceptable. I am planning on the purchase of a new truck in 2015; however, I now doubt that I purchase one from General Motors after owning several during the last 20 years.
Electrical problems..low oil, airbag & low tire pressure sensors going off. Sensor goes off tells me to shut the engine off. Transmission slipping. Acadia stops in middle of traffic.
I purchased a 2010 GMC Acadia from the dealer for $47,927.20 on 1 February 2010. In October of 2011, I had Major work done on the vehicle. The Engine check light came and the vehicle started making a rattle noise in the morning. The dealer informed me that the cause was internal failure, (code J0778). In fact, means secondary camshaft intermediate drive chain tensioner replacement - right side needed. These problems continue for another year, resulting in a replacement of an engine, water pump and a transmission. This problem still exists and vehicle is not safe to drive out of town. GMC offered me a $6000 rebate on a trade-in on another Acadia. No thanks, still fighting.
In April of 2012, my husband and I decided to purchase a brand new 2012 GMC Acadia. Since then we have been taking this car to dealership for different problem. First, we felt the engine shake multiple times, especially in the morning when we first start the car and sometimes when shifting gears, dealership said no problem with transmission. In less than 2 years, our headlights went out and that had to be replaced. Buttons on dashboard already peeling off, gas tank sensor is off, it stops filling up before tank is full. It has been raining in California, 2-3 days of rain, we start the car, and there is completely no sound coming out of the speaker. We take the car to the dealership and they say that water accumulated somewhere in the sunroof and did not drain and caused electrical to short circuit. They want $1600 to fix. I really thought this car was great, size was perfect for my family, but unfortunately, I was wrong.
At 15,000 miles, the brakes and rotors had to be replaced. The service manager said that driving on gravel roads caused gravel to get in the pads. I was told if it happened again, I would have to stand the cost of repairs. 8000 miles later, the brakes had gravel in the pads and the rotors were grooved and had to be turned. I was told that I must blow the dirt off every week. The service write up person said only people driving on gravel roads were having trouble. I said the Acadia book did not say to stay off gravel roads or to blow the brakes off every week. GM has a serious defect in their design that needs to be addressed.
The horse power in this vehicle is amazing, 310hp stock. The engine under 60 miles an hr kicks over to a 4 cylinder to conserve gas. With my long commutes each day I can get 450 miles out of the 22 gallon tank.
I got a 2016 gmc acadia in oct 2015. Weeks after I noticed a noise coming from the engine. Took car in Dec 2015 and was told there was a problem with the sln valve faults p05cc, p05cd, p05cf, and p05ce. Dealership replaced all 4 actuators. Contacted gmc and told them that my vehicle is a lemon. Earlier this year started to have same problem informed dealership. Sunday 8/7 coming back from an outing got a ln alert on dashboard engine overheating. Had to pull over. Had vehicle towed to dealership, diagnostics engine is damaged. They had to order a new engine which will take about 2 weeks. Contacted gmc, open case and have not heard back. I just want for them to buy my car back because they sold me a lemon. Brand new car I should not be having these problems.
We bought our 2007 GMC Acadia the year it came out in 2007… NEVER AGAIN! Immediately, we started having water leak in through the seatbelt casings & the lights. We took it to our nearest GMC dealer that supposedly fixed the problem. 2 months later, it started all over. After the 3rd attempt at fixing it & carpet replacement, we took it to a non-GMC auto body shop & they replaced all of the padding (which GMC DID NOT & pieced together carpeting), he was able to locate the problem & replace ALL of the padding & carpeting… again! Since then, we have a whirling sound whenever you turn the steering wheel (now its all the time). GMC says were low on power steering (we just filled it). Then they said, its a power steering cable issue. WRONG AGAIN! After replacing tubing to the power steering (supposedly) its still making sounds non-stop (8 years later & 2 replacements). Check engine light goes on; mechanic hooks up his diagnostic machine & now it says theres an electrical problem. Cant find anything, though. 1 week later, it goes off until a year later. Then it says, its power steering again. GIVE ME A BREAK! The tube looks good & theres brand new fluid. This month, the whole engine had to come out because the timing chain has gone bad. GMC states that around 100,000 miles, they know this is happening (Im at 92,000). The mechanic had to order a kit from GMC to fix this problem that they know exists. They send the kit… but, then require the mechanics to order a special tool kit (it doesnt come with the original repair kit; go figure) to put in this special kit.I get the car back, the engine light goes on AGAIN! Now theres a bubbling sound whenever you drive between 18mph & 45mph. The mechanics cant find whats making this sound. They hear it! And they are just as PISSED off with GMC as we are. They are not getting ANY HELP from GMC. So, the car is back in the shop, yet again.
Please be advised that this letter of complaint pertains to my 2011 GMC Acadia Denali car. On April 9, 2011, I brought the car in for service at Miller Buick GMC, 920 Route 1 North, Woodbridge, NJ. I informed the service dept. that the steering wheel makes a swishing noise when making turns with the car. Following an inspection of the car, I was informed that the rack and pinion had to be replaced and that this part was under recall due to faulty manufacturing and would be replaced at no charge.Fast forward 3 years later to March 4, 2014 and for the 2nd time, I bring the car in for not only an oil change but again, the steering wheel makes a swishing noise when making turns with the car. Following an inspection of the car I was informed that the rack and pinion had to be replaced for the second time and that this would cost an estimated $1,735.00 plus tax. When inquiring about this part, I was informed that this part has been corrected by GMC due to it being faulty when the car was manufactured. So the new rack and pinion part should not have the same problem once it is replaced.My concern is this, I purchased a brand new GMC Acadia Denali and it was manufactured with a faulty part during production. I have paid and still paying top dollar on this car note. Why is GMC billing me for $1,735.00 plus tax on a part that was faulty to begin with? This is poor automotive business. I have been a customer of GMC since 1986 for other vehicles. This Acadia car is only 3 years old and should not have this same problem a 2nd time around. Please be advised that I am requesting that GMC replace the rack and pinion for the 2nd time, with no cost to me as the consumer due to faulty manufacturing at the time of production of the car. Thank you for your attention to this matter.
Bought a 2008 Acadia SLT FWD used from a GMC dealer. Ironically, about the same time as two of our friends. So far, it has been a complete disaster. The worst car we have ever owned and our friends have had a never ending list of similar issues. It started with the little knobs in the car just falling off. The first to go was the lumbar support knob on the drivers seat. Then the airbag light comes on and off for no reason. The reverse parking system consistently flashes a message that it needs servicing so we have shut it off at about 60,000 miles. Beware: this car is heavy and it eats tires, rotors and brakes. We are at 98,000 miles and have had 3 sets of tires, new rotors and new brakes. To top that off, the struts and shocks needed replacing at about 90,000 miles. At 98,000 miles (today), we are being told we need $5,300 in repairs to the car for a water pump, transmission (please look on the internet for this before you buy. Their transmissions are terrible and shift poorly), and engine rebuild. Overall outside of oil changes, we will have spent over $8,000 in repairs on a car we have driven just at 60,000 miles which is horrible. The gas mileage on these is not great, we get just about 16.5 miles per gallon on this car. Did I mention the sunroof leaks more than the Titanic during the rain. It just pours in at the drivers sun visor. Bring a towel on a rainy day. If you think this is unique, think again. You can search Acadia leaky sunroofs and there are tons and tons of them. If anyone thinks I am exaggerating, just do some basic searching on the problems I have listed, they are common. There are a ton of service bulletins out on these cars for all kinds of issues. Again, do not buy one of these. I repeat: do not buy this car. Did I mention the air conditioning will just shut off for no apparent reason? Ours does.
We purchased 2008 GM Arcadia and have had nothing but problems... from water leaks inside the car, electrical problems, throttle body etc. GM does not stand behind their product and I warn anyone looking... not to buy any GM product!
We bought this Acadia 2 years ago, first we werent shown the Carfax. No signed copy in contract, 2nd dealership wont honor extended warranty. But anyway we have had CV joints replaced, motors in both windows, ignition locks in start position. So it constantly starting, back hatch bangs and jumps like its falling off, oh and the transmission had to be replaced to the tune of $7,000. Warranty but still put out $400 deductible. But we had to go to another GMC dealership for acknowledgment of issue. Purchase dealer told us nothing wrong, after the 5Th visit. They said, Well if you put 4 or more people in it and go on a 30 degree grade that thats how it runs. Then why would I buy a 7 passenger 3 row seating SUV? Oh and also the brackets that hold down the seating are rusted. They said that is normal wear? And now today when I pull out its driving like theres a flat tire. But no flat.
Since August 2010, have replaced fuel tank, replaced radiator, replaced #1 ignition coil. #4 cylinder missing, engine has no acceleration power and service engine soon light flashes. Cause: fuel block connector. Locate misfire on 3 cylinders. No power at injectors 2, 4, 6. Replace cat converter, replaced other cat converter, Intermittent misfire under hard accel on #2 cyl. Leaking #2 coil and fouled #2 spark plug. Premature timing chain, Timing chain slippage, Reported problems with cylinder #4. At this point seems all cylinders/spark plugs have been rotated, replaced. Would like to go 6 months + without recurring problems.
Our GMC Acadia has been a lemon from shortly after we paid over $45000 for it new in 2008. The DVD/navigation went out first and two refurbished dealer units later, it still does not work to this day. Then we had the recall for the sunroof drains. Whatever the dealership did, it did NOT stop the water from pouring out of your headliner lamp in the rear. The rear window wiper will not shut off for days if you accidentally turn it on. Next we had the rear window fluid reservoir heater recall. That involved the dealer unplugging it to prevent a fire hazard. Next was the leak in the air conditioning condenser. After three consecutive annual recharge fees ($160 plus each), we hope the one the dealer installed will work next summer. The latest fun involves a dead battery. We replaced it with a new one just to find out it died in just a few hours. Trip to a dealer this morning revealed the dead battery was because of extensive water corrosion to the interior fuse panel. The source of the water is from the first recall issue of the water leaks from the sunroof drain tube defects. The dealer said we should fix the sunroof drain prior to putting the new fuse panel in or the problem will just repeat. Additionally the tech stated we should pay them to clean out the drain tubes on an annual basis just to avoid more electrical damage from water. To top things, the tech also advised us the drivers side axle was shot and that the repairs would total over $1500. We still own 4 GM cars and have been faithful for 35 years. In fact, our next purchase was going to be a Cadillac CTS, but after today we are done with GM. Count me in for a class action suit regarding the Acadia, there are several more issue but I have said enough for now.
I purchased a 2012 GMC Acadia from the used vehicle department of Cole McNatt GMC in Gainesville, Texas. Shortly after purchase of the Vehicle, I noticed that the Vehicle began shaking while shifting. This led me to believe that there was an issue with the Vehicle’s transmission, which was confirmed by my mechanic.Below is a timeline of my correspondence with GM: Initial call to GM on 11/20. Case number given #**. Spoke to representative and told him there was a transmission issue diagnosed by my mechanic. Watson Transmission in Denison, TX that could potentially be covered under warranty. GM Representative indicated that there could be coverage assistance if issue was similar to Wave Plate and recall transmission for similar model vehicles. GM Representative also indicated that GM would likely provide financial assistance due to the fact that the vehicle was under the mileage limit for warranty coverage (despite being a few months out of the time limit). Was advised by Representative to bring vehicle into a GMC dealership.11/21 brought vehicle to my local GM dealership, Parkway Buick GMC in Sherman, Texas. A week later I was told the vehicle transmission would need to inspected in order to identify issue to submit to GM for coverage. I was informed that the charge to disassemble and diagnose the issue, $1,000, would be my responsibility until coverage was determined; the dealership. Based on the statement from the GM Representative that GM would likely provide financial assistance, I decided to proceed. 12/6 Dealership indicated the transmission would need to be replaced and GM had denied warranty claim. I contacted GM and was told the claim was denied but a new ticket number was given to escalate to Senior Analyst. Senior Analyst determined no coverage.Parkway Buick GMC gave me the option of paying to have the Vehicle put back together (in addition to the $1,000 we had to pay to take it apart) or replacing the transmission altogether. As it did not seem prudent (financially or practically) to reassemble the Vehicle with a known transmission issue, I elected to have Parkway Buick GMC replace the transmission (at a cost of nearly $5,000). Had I not been encouraged by the GM Representative that assistance would be provided, I would not have proceeded, at that time, with the initial disassembly and inspection, as my family was not prepared for the financial burden of transmission replacement.After researching this specific problem, I have learned that this is a common issue with the Acadia model vehicle. I believe that the failure of the Vehicle’s transmission was a manufacturing flaw. And, considering that the Vehicle was just a few months out of warranty but under the warranty mileage limit at the time the issue was discovered, I appealed, asking that GM cover in full or share with me the cost of this repair. My appeal was denied.GM’s reputation and marketing emphasize its vehicles’ durability, reliability, and safety and care for customer satisfaction. I have many family and friends that have owned GM vehicles and, before this incident, I had no reason to believe that the company would deny coverage for repair of an issue with one of its vehicles. I was, honestly, very surprised that GM not only denied my claim but also declined to offer assistance with the $1,000 charge for diagnosis, a step that was taken at the suggestion of one of its dealerships. Especially considering that I had been told by the GM representative that there would likely be assistance.I anticipate that in a few years, I will need to upgrade to newer vehicle, but now I hesitate to ever purchase another GM vehicle. I am GM’s target customer, the father of a young family that is growing and will have a need for multiple safe and dependable vehicles for years to come. GM did not stand behind its product and cover the cost of this repair.
We bought a used 2010 Acadia with 30,000 miles. Engine had to be replaced when we had it 3 months, fortunately still on manufacture warranty. Then recall notice after we paid $200 to repair electronic system. Windshield wipers failed and had to be repaired. Now air conditioner needs to be replaced. Stay FAR, FAR away from ACADIAs. Dont purchase. Money Pit!!!
Ive been having several issues with this vehicle. 2nd injector gone bad in less than 90k miles. It seems to be a known issue with vehicle but they refuse to take responsibility for it. Dealership deals with this same issue with multiple customers with no assistance or acknowledgement at all from manufacturer. Reached out to GM and received no assistance at all.
My new Acadia has been torn apart at the dealership now for weeks. Bought my 2017 Acadia SLT in May. Loved the drive such a great & comfortable SUV. Then the spotting started. I had been noticing the vehicle leaving spots on my driveway. I really was trying to convince myself that it was just A/C water. Took my new baby in to find out what was leaking. The technician showed me. He said, I really thought I was just going to tell you it was moisture from the A/C. Instead what he had was a large puddle of fluid & a bad Transmission leak! WTF. This car has 4k miles on it.Now they have to rip out the transmission? Now that was 2 weeks ago. Today I call and Im informed that they found the source of the leak. The Torque Converter!!! GMC! My car is brand ** new and now its going to be in the shop for a few more weeks! Im trying to be patient... but something needs to be done! I want to give a negative stars. The car while running is great, but its already broken... and it wasnt even the best deal out there!!!
Nothing but issues with our 2011 and it just hit 60000 miles. Multiple recalls, alternator, water pump, multiple issues with the front end, air conditioning and heat are all issues that have had to be replaced or fixed. My wife has been left stranded 3 times, twice with the kids, and once was only a couple of days after we dropped it off for our warranty covered inspection/oil change/tire rotation.. Also have multiple friends with the same vehicle and they all have had the same issues and more. Two friends with transmission issues and another with engine failure after the transmission was replaced with just over 100000 miles on it. Ours now is starting to have a burning smell after being driven and takes a second before it knocks and goes into gear. Very disappointed in GM and wont purchase another.
My wife and I bought our GMC Acadia new in 2011 and we have put more money into this vehicle than our Dodge truck we bought 15 years ago. First the struts were blown out the third year we owned it and also a stabilizer bar and most recently the throttle sensor went bad and so the entire throttle body needed to be replaced and also some reprogramming supposedly. Not impressed with this GMC - could be the last one we ever own. Oh and of course the later fix gmc weasled around the warranty knowing which parts are junk and how to get around covering junk parts.
Why does the 2007 and 2009 GMC Acadia get an extended warranty on the timing chain and not the 2008??? Same engine, etc. why does GMC not back up this product. We have had very numerous repairs on this 2008 while other vehicles our kids have, Toyota, have none of these problems. Love the 2015 Acadia Denali but hesitant on buying due to concern for these same problems.
For those of you who are researching Acadias for your future car, I would like to share that my 2014 Acadia Denali has been to the dealer 5 times for repairs/replacements parts in the past 9 months. My car currently only has 13,600 miles on it. At 4900 miles I had the Vacuum Brake Booster replaced. At 8500 miles I had the Master Cylinder Replaced. At 8900 miles I had to have the car towed because the stabilitrak went out and they replaced the Brake Pedal Position Sensor. At 10,400 miles they replaced another Vacuum Brake Booster. And finally at 13,600 miles I had the Evaporative Emission Canister Purge Solenoid Valve replaced. All of that happened in the first 14 months of the car. I now own a very expensive car that cannot go an oil change without multiple repairs being made in between. GMC has been non responsive until my state DMV contacted them. It is so disappointing to purchase a car that has no integrity and then try to work with GMC who only will respond if I escalate to a legal matter. I would think GMC would be pretty embarrassed to know their car has had so many failures but they are not even interested. Who knows what my 2nd year will look like but I would have wanted to have read this information prior to my purchase. The dealer making repairs has been nice, but again it is a such a pain to go up there 10 times for drop off and pick up. I traded in my MDX because the Acadia had bigger 3rd row and other features I wanted but in the end I will take a smaller car than drive a car that I constantly have to worry will break again.
There should definitely be a transmission recall on this SUV. I have heard so many customers unsatisfied with this out of pocket expense. My warranty expired of course and now Im going to have pay $4,000 on a new transmission, money I dont have at the moment!!!!! So disappointed... My wife and I just had a baby. I cant afford this now, I dont know Im going to do...
We purchased a 2008 Acadia almost 2 years ago and just recently had a problem with electrical issues. No longer under warranty, we took it to our mechanic and found the electrical box behind the glove compartment was full of water. He dried it out and wrapped it up. It ran fine for a week, then the battery mysteriously had a parasitic drain and would not start. Took it back to him and today he found the tubing that houses the electrical in the drivers door full of water.After reading reviews, Im sure a dealer will do nothing but take my money and not fix the problem. This is a design flaw and apparently GM is not stepping up to the plate to fix it. Funny that after almost 2 years the problem starts. We have loved our Acadia up until this point. We have a 2,000 mile trip planned, now what? Im certainly not very happy and not sure what recourse there is. Can a class action suit be filed or has one already been filed?
I have loved the 2017 GMC Acadia. I had a wonderful experience so far. It drives very smooth, it has a ton of space to fit my family, and has a luxurious feel to it. We have 5 kids, three of which are teens. They require a lot of space for all of their activities and this car provides me with the space to fit everything. We also travel a great deal so space is important. A couple of the accessories pop out every now and again so that could be better. One of the air vents falls down occasionally, as well as one of the rivets on the headrest, but they pop back in. Other than that, we have put a ton of miles on the car and the only problem we have had is that we need to change the tires.
I bought a 2008 Acadia with 35000 miles and the first month I was having transmission problems, the dealer fixed it. Then 8 months later, it had transmission problems again. They fixed it again then the rack and pinion went sour. I had to pay to get that fix 100 with the warranty. Then my warranty expires without warning. My engine blew. I keep up on my oil changes. The roof leaks when it rains. Unable to fix the car because no money. I am paying 450 a month for a car I cant drive. This car is a ripoff and I regret ever buying it. Money pit is the word and they should recall these cars, but it will be cheaper to pay people in a class action suit than recall them. I hate this car and when I do fix it, I will trade it in a heartbeat. Oh and before the engine blew, the transmission was giving me trouble again. Lemon law should apply to this piece of junk.
Purchased my acadia in october 2008 built custom from factory. I love my truck, my idea was to drive it for 200,000 miles. But at 42,000 miles the transmission went out, all types of other repeated problems, but was absorbed thru the extended gmpp warranty I paid for. Now right after my 95,000 mile warranty is up, Ive moved into my next round of problems. At 105,000, transmission control module goes out 1,200$, water pump replacement (free) and thermostat replacement 480$, front end rack & pinion and struts 600$, car shuts off, all types electrical system going crazy. Today Im told 680 for a fuse box. I love the style and idea of the acadia but the company and dealers and crooks. I have an 08 kia optima I bought new at the same time. It has 90,000 miles on it and all I do to it is change the oil and they gave me free lifetime oil changes for that!!! I WILL NEVER BUY AMERICAN AGAIN!!!!!
I bought my 2009 GMC Acadia new. It just turned 62,000 miles. All 6 ignition coils have been replaced (not all at once). Numbers 4 and 6 went first. Then 3 and 5 went. Since theyre at the back near the firewall I had number 1 replaced too since the intake manifold had to be removed to accomplish the repair. A little over 2 weeks ago number 2 had to be replaced. The replacement of 6 coils is unacceptable for a vehicle with mileage as low as mine. Of course we all know about the timing chain issues and transmission flex plate problems. GM should be ashamed of this 3.6 liter motor and the transmission. The comfort and passenger compartment is great. Of course when you have to have your vehicle towed over 100 miles to get back home from vacation that comfort doesnt help. Thats what happened to my family Saturday. This junk is in the shop now with my mechanic. He is very honest and doesnt try to sell you service you dont need. You can look over his shoulder if you want to. He left dealership service due to their dishonest practices. Im getting no ignition to 2, 4, and 6. This isnt a coil issue. It probably is a wiring harness issue or fuse box issue. He explained the flimsy fuse boxes. The fuse boxes are made of layers of flimsy metal sheets so the sockets for the fuses wear out. I also may have damaged my cat by driving with the constant misfires resulting in dumping unignited fuel into the cat. I also have a broken front motor mount, another piece of junk as he states. All of this with around 62,000 miles. Buyer beware. My wife wanted this car bad and I bought without doing research. Never again. I may go for a Honda Pilot next time, after I do lots of research. BTW, I guess most of you know that the Acadia and the Chevy Traverse are the same. I forget the Buick equal.
I bought my 2013 GMC Acadia new. I had warranty. I maintenance it including the transmission. I have had rear A/C replaced, fuel pump on engine, 4 fuel pumps on the gas tank, accelerator sensor/pedal, the paint rubbed off. This week without warning while driving 65 mph my transmission failed. I heard a clunk and my vehicle died. I made it off the road. It started and would not stay in 3rd gear. Took to dealership and they said they would see what they could do for me. It is dead (catastrophic failure) and out of warranty. I have made 4 years of payments ($700) and have 2-1/2 years of payments left. It is basically sitting in my driveway unusable. Cant get to my new job, cant take my terminally ill son to the doctors, etc. Im biting my nails as to what they will offer me.
I bought my Acadia used from Bob Allen Dealership in Danville, KY in July 2010. At 62,100 miles, rain water started leaking into the cabin of the vehicle on the passenger side and rear seating areas. I could hear the water moving around inside the roof compartments while driving. The carpet becomes wet repeatedly. At one point it started to have mildew on the passenger side carpet. I have had it cleaned on several occasions. The battery compartment in the rear passenger side floor board filled with water. I took it to a mechanic, had the water drained and battery replaced. The water damage has caused electrical issues. My radio, cd player, and navigation system no longer works. I had to remove the fuse from the speakers to stop a loud irritating sound. The power steering pump was replaced around 80,000 miles. A mechanic stated that I need new struts. There is a metal to metal grinding noise when I place the transmission into drive mode. When I refill my gas tank, my Acadia will not start on the 1st or 2nd attempt. I have to push hard on the gas while turning on the ignition switch in order to start my engine. Afterwards, it starts without issues until the next trip to the gas station.I took my Acadia in to repair the roof leak twice. The drain ports were cleared. Although the second repair attempt decreased the amount of water leaking into the vehicle, my windows still become drenched from the inside. During the winter months, the water on the inside of my windows freeze. I have contacted GMC about the water leak issue. I was told by GMC that I should contact their GMC overseas department because I was stationed in Germany. I was later told that my VIN was not covered. I am basically stuck with a car that has caused me to pay way more than I ever expected in repair work. GMC has failed miserably with the Acadia model vehicle. I will never own a GMC vehicle again.
I purchased a 2008 Acadia brand new. First transmission was replaced at approximately 60000 miles. Second one at 122000. I have been a GM person all my life. However, from what I have read, I would stay away from most of the GM line. Their transmissions seem to be of poor quality.
I purchased my 2012 Denali from an Authorized dealer in Anchorage Alaska. I live in a rural community in Alaska and had my car barged to me in Nome Alaska. I have serviced my car 2 times a year with our local mechanic. My car as less than 25,000 miles on it. I drive less than 4 miles round trip to work at 25 to 30 miles per hr. This car has never been ran hard. This SUV is now in Catastrophic engine failure!!! The only way to check on what is going on with it is to pull the engine. If there is an issue with the engine we should just replace it due to the cost of whatever could be the problem and no guarantees it will not happen again. My mechanic explained that this is a known issue with these engines and there is no way of preventing it from happening even if we replace the engine!!! I feel like I have a beautiful piece of junk. I loved everything about this SUV. I paid top $$$ to have a nice reliable vehicle. I will never buy a GMC again.
I purchased a brand new 2012 GMC Acadia at the end of November 2011. The engine had to be replaced at 31,000 miles. When they replaced the engine (thankfully that was covered under warranty) and took it for a test ride it was noted that the engine was MISFIRING. They replaced the fuel injector and everything seemed kind of ok for a while. Months later the car had a thumping/ rattling noise in the front end. Also the car started misfiring again. Spark plugs were changed twice and coil was replaced. I have been towed a few times and drove to the dealership numerous times. The car has been in the shop 22 times for the SAME TWO ISSUES. They changed just about everything in the front end for the thumping/rattling noise... struts, bushings, etc. They couldnt figure it out so they had a GMC expert fly out from the Midwest. Supposedly they fixed the issue and the noise went away for a while and came back. Now they tell me I need new struts!!?? Again?? And, now they tell me I need new cylinder heads also at $5100!! This new engine only has 60,000 miles on it!! I have a friend who has owned a shop for 35 years and has worked on my car a couple of times. He thinks maybe when they put the engine in they pinched the wiring harness or its something electrical that is causing the misfiring since it is random. He also feels since they changed everything in the front end they didnt tighten the cradle bolts when they put the engine back in and that is whats causing the rattling noise. These problems started after they put the new engine in. Whatever the case the car has been a piece of junk from the beginning. Also the power steering pump has been replaced twice in two years, not to mention numerous recalls and other issues. I have contacted an attorney and I would NEVER trust another GMC vehicle. I have NEVER owned a vehicle with so many issues. Not even a used vehicle...
We purchased the vehicle brand new. We began having problems immediately back and forth reporting issues. Beaman could not detect or duplicate the issues other than the recall problems. Ex of problems ranged from numerous recalls windshield, lights, condensation, time chain, and repeated issues with the transmission. The vehicle was under warranty. The problems with the vehicle continued. In 2012 the vehicle was paid off and warranty close to expiring. In May 2012 we left the vehicle with Beaman (transmission) while out of town. We picked up the vehicle and was told they could not duplicate the issue. Beaman advised us the vehicle was design to run and function that way. The following week the vehicle stopped. It was towed to another GM dealership. My second complaint to GM on May 16, 2012 - warranty expired. The service team determined the issue. Software components were damaged tied to the transmission required replacing. The service manager was able to convince GM to pay. My case Id still open. We continue to have issues with this transmission. This is clear to be UDAAP.
I purchased a 2012 Acadia with 55K miles a few years ago and honestly it was the best riding and most spacious truck I have ever owned. I loved it until it started have random issues with engine light going off all the time and it was always another sensor that need to be replaced. Finally a month before the warranty ran out the engine light was reading timing belt (dealer said stretched and needed new at $3,000). Truck was running fine as I saved up the money for that. Then when I did bring it to the dealer to get new timing chain they told me the next day that it had camshaft engine failure and it would cost me $8,800 to fix it.I still owe 11,500 on it and trade in is $9,500. Ran fine when I brought it in and now does not run at all. Contacted GMC and they were very in telling me they would not honor the warranty that ran out a few months ago even though the engine and chain failure was well within warranty. GMC and the dealer agreed to discount the engine to $6,400 but that only puts the price were it should have been in the first place. Found some records at the dealers that says engine went in 2013 with 2,600 miles on it too.That for sure means GMC is well aware of this engine chain and camshaft problem but refuses to acknowledge it or take responsibility for it and that BUCK STOPS HERE... Small claims court here we come... Sorry for all you others out there that purchased a GMC product as they were a great company 15 years ago until they decide to go the route of Ford in 1975. Just bad trucks and customer service until they almost went out of business.
2009 GMC Acadia SLT - Well, lets start after I bought it new in 2009. 1ST day after getting home the Sun roof was leaking, would not seal all the way closed and the right headlight went out. Next issue was about 5100 miles when I went to shut the car off and pull the key out and it stayed running until I put the key in and out several times to shut it off. Around 25000 miles was 2 motor mounts that came loose or Broke they never said? DVD players crapped out shortly after. Both screens and the box under the are rest replaced. 3300 miles - the steering started making a clicking sound and squealing sound. This was the rack and pinion and power steering pump. 37000 - the car just shut down while driving on the interstate. 40000 - water pump went out. Around 45000 - started the loss of coil pack#2 in the motor. 47000 was coil pack#4. 51000 was coil pack #6, after picking it up after this replacement on the way home its started bucking again at 45MPH, guess what? Coil pack #1 is gone. This car has been the WORST US made piece of crap I have ever owned. GMC, I will never buy again nor will my children. GMC was purchased at Ferman Automotive Group in Tampa with Financing $58600.00. All repairs were done at GMC certified dealership in Orlando Florida.
I own a 2007 acadia. When we bought it we had nothing but problems. The majority of them were covered. The biggest problem is the amplifiers. They said it wasnt related to my flooded vehicle, so if it is not, then there must be a problem with the amps. In order to get these problems added to a recall we need everyone with the same problem to call GMC customer relation at 1-800-462-8782. I have worked for general motors for over 30 years. I pride myself on customer satisfaction. The only way to get recalls is for people to call and get a case number. Be persistent. Thanks.
This is our second ownership of a GMC Acadia since it was rolled out in 2007. As a family member of a former GM Employee, we purchased a 2007 GMC Acadia under the GM Employee program. That vehicle was plagued with problems. DVD player issues, fuel injectors, radiator, engine coils, trim rattles, the list goes on. The problems were so bad that the car was being taken to the dealership monthly and in some cases weekly. In 2009, we reached out to GMC at the advice of our service manager. GMC offered us 3 free oil changes for our troubles. Hardly a repayment for all the problems we had with the vehicle. To make a long story short, I contacted the BBB, filed a complaint and GM purchased the vehicle back as a Lemon.In 2009, using the refund from the buyback through the GM employee program, we purchased another GMC Acadia. This time the current 2009. We were told by the dealership that all of the issues that plagued the initial roll out had been fixed. This is certainly not the case. Again, we have had the same problems with the car being in and out of the dealership on monthly and sometimes weekly basis. Fortunately, they have all been covered under warranty until this most recent wave of problems.Several of these issues have put my family and me in great danger. Very early on in the car, when the fuel injectors broke, we were traveling home from vacation when the vehicle powered down on its own (to protect the engine) in the middle of a very busy freeway, I could not pull it over. We were stuck with semi-trucks racing past and my children crying in the back seat. All I could do was pray we didnt get smashed from behind while we wait for a tow truck. Another time is when the wave plate exploded in the transmission. I was driving my newborn baby home from the hospital! My wife, fresh out of a C-section, and my 5 day old newborn are stuck on a freeway because the transmission broke (which GM knew about because they issued a Special Warranty for its repair.)For the past month, my car has been at the dealership, due to catalytic converters that are clogged and needing to be replaced, then the timing chain needs to be replaced (which GM issues a special warranty to cover the cost) and now I am being told that the oil pump, pickup tube, and oil screen is filled with sludge and will cost me $1,600 to replace. I change my oil every 3,000 to 4,000 miles or when the oil gauge on the vehicle says 50% remaining. How on earth is there that much sludge. Turns out, after doing an internet search, that this is a common problem with the Acadia and there are pages and pages of customer complaints saying the exact same thing! All of which GM denies.GM knows the Acadia is bad. My service rep says he has never seen a vehicle with so many special warranty items issued on the car. My car needs to be purchased back as it is unsafe and unreliable and GM says they will give me $2,000. Sad considering I have given them 2 chances now. GM will not stand behind their products or do the right thing. They have forever lost a customer.
I purchased my 2009 GMC Acadia from the dealer 15 mos ago. There was no problems until my headlights started flickering. I carried to the dealership to find out my HID lights have melted the casing so I had to get a headlight assembly that which cost $1373.04. They said that it was not covered under the warranty. It shouldve been electrical. Why? Its HID lights get hot enough to melt the casing. There should be a recall on those.
13 GMC Acadia Denali - The only issue I had in the 2 years and 51,000 miles was service side impact sensor. Im very happy with my truck and like the drive, ride and handling. I heard about issues on the earlier models but I could not be happier with mine. My previous truck was a 07 Yukon Denali. That was a great truck. I traded on a new Acadia since it was 50k instead of mid-60s. Both are good trucks. Love the power of the V8. Like the mpg on the V6.
I own a 2008 GMC Acadia. Bought it brand new with just 9 miles. My problems started at 70,000 miles. The first problem was even though my car is kept in the garage at home and work, it was left outside one night when it rained. My car to say the least was flooded. There was water pouring out of the vents of every single orifice possible and the floor boards were soaked. It was the fault of a part in the sunroof. When I called the dealer, they said, Oh yeah, there was a recall but not on your Acadia because your car was made in Texas and not Michigan or vise versa. Called GM. After yelling and screaming, they covered. It happened again 8 months later then again 10 months from that. I had to pay for the one after 10 months because the year warranty on the sunroof parts were up. Then came the transmission. After 77,000 miles, the transmission went out and I was on the side of the road... The dealer immediately calls a wrecker and gets me a car... I was thinking ok, this is where the dealer just flushed out the transmission and they messed something up... Here I am at 65,000 miles later and it needed transmission work again!! I called GM three times and they were able to pitch in $400 to help. Whats crazy is the dealer first told me $4800 before I spoke to GM, then changed it to $1400 after GM agreed to help pay $400. Now the sound system has completely gone whack. My car is making a static sound when the radio is off and when the car is off, my car makes a loud ear piercing popping sound from the speakers with the radio and car is turned off. My car loses sound completely - no radio, no blinker noise, no dinging sounds whatsoever including OnStar like 10 times a day... It just cuts off and on all the time at random. Ive been like some of you, a LOYAL GM owner for years and years. Ive never been so put off with a car before in my life and let me tell you, I owned some crappy GMs before, but this tops the list. For the gentleman that said you folks are the exception for GM problems with Acadia obviously works for GM and hasnt bothered to read the 100s and 100s of GMC Acadia forums out there on tons of other websites. GM does have a problem with the Acadia model and they are refusing to face facts. The one that I think is priceless is how they say there is a recall (safety seat belt light latest one and my car has this problem too) and yet your 2008 or 2007 GMC Acadia is not part of the recall... That one is priceless. GM is notorious for saying they have recalls but oh no, not on your car. Remember its on the car that was made at the other plant... LOL. I would seriously hope the lady in charge now with GM would read these forums but we all know that is not happening. Hear no, speak no....blah, blah, blah. Im done with GM... and I really hate that.
Hello. I bought a used 2008 Acadia. It had 69k miles on it when I purchased it. It ran perfectly fine until it hit 80k miles. Since then I had the transmission switched out twice and been through 2 transmission modules. Luckily I bought the extended warranty but they extended the warranty until 120k or 2017. I only have 92k miles and dont drive a lot. I called GMC and talked to corporate. They reviewed my vehicle maintenance report and said there maybe a possible option to get a coupon voucher to help get into a new car. They called me back a week later and said the manager reviewed the case and said that they have helped me every time there was an issue, we took care of it. I said ok but that was because of the warranty. They werent rude but said they cant help me but if more issues occur they review my file again. My issue is what happens after warranty expires. Im stuck with a vehicle I expected to be in my family for a long time. I dont have money to be putting in transmissions every year.
I bought my 2008 Acadia New from the dealership and I have been in Love with it from the beginning. The biggest issues Ive had are my water pump going out in 2013. The rails on floor to moves rows back & forth are a hassle but weve managed to just fold the seats & thats always worked (I got the 8 passenger). A/C has gone bad a couple of times as well. Other than that no major issues. Im at 180k miles now & it decided it was tired by stalling on me & shaking on the freeway, it read on dash Engine reducing speed. I was told by a technician that the transmission was going out and not worth putting money in it anymore because it was at the end of the road. I took it to a different tech at a different shop and he said there seems to be nothing wrong with the transmission and its the suspension, a/c and a few leaks that were not caught which led it to have no coolant & overheating. I have been debating getting a new car because this car has been so good to me and Ive driven it from Los Angeles to Arizona, Las Vegas, Lake Arrowhead, & Big Bear every single winter. Im also a Realtor so I drive a lot. My transmission and engine have never been replaced. So Im having a hard time parting with it. The second technician that gave me a second opinion also offered me $2500 if I decide to actually part with it. Im still debating and having a hard time but I think the time has come to say goodbye. :(
Purchased a 2013 Acadia Denali, not even a year ago. Suddenly, dealing with major oil consumption. Within 100 miles been down 2-3 quarts low. Been in and out of a dealership 3 times now (still under power terrain warranty). Dealer tops oil off and runs it around, says its fine. This is only happening to me according to them. People, I cant stress enough, these cars have been a headache since 2007, and even years later theyre still seeing more time than needed at a dealership. We have done nothing but baby this vehicle since we owned it at 60k. Now has 80k. 20k miles for this thing to start failing? GMC has been NO HELP. They keep directing me to a dealer. Dealer is either overfilling it and letting the overfill burn off or is dumping some sort of miracle job into the motor to get it to quit. Run far away from these vehicles. Theyll do nothing but give headaches and drain your bank account.
I purchased my 2008 GMC Acadia in January of 2012. I loved this vehicle because of the features, space, and overall I thought I could trust GMC. Plus, I was expecting my first baby and thought this would be a great family vehicle. I never noticed that my car charger did not work, thought it was the charger but after 4 of them it turns out it was the truck! The dealership did not want to fix it. Then I noticed there was a noise in the tires, dealership wanted to charge just to look at it. Then, the windows wouldnt go down, now, the darn thing wont start! When I am driving, the truck wont go! This is so darn dangerous and GMC tells me I have to fix it myself because they are not responsible. My truck wont start and its the gas pump that was defective from the get go. I will NEVER buy GMC again. They need to take responsibility for the garbage they sold.
I purchased a 2008 Acadia on February 28, 2013. We love the body style and room in it. However it has been nothing but a thorn in our side. It had 58k miles on it when we got it. Just 10k miles and 4 months later we had to put a transmission in. Weve also replaced the alternator, power steering pump, water pump and now we just had another transmission replaced in December (Merry Christmas to me). Not to mention the latest problem needed... a new rack and pinion. I’m not driving mountains or pulling anything with my Acadia. I dont even have a hitch. So its not like Im putting major wear and tear on the car. Ive talked to GM several times and sent numerous letters. Their response was basically Im responsible for buying the piece of junk they rolled off the line. When does GM become responsible for what they are producing? This is their product and they should stand behind it. I will never buy another GM product. My 2005 Ford Escape with 213k miles has been the car that got me through while my Acadia was being repaired.
Bought new in November of 2007. Have had major issues 3 times with the power steering. The automatic transmission was repaired twice and replaced twice with only 79000 miles on the vehicle. Guess what? The transmission is going out again after a total replacement about a year ago. Does GMC have a problem with the transmission? Oh yes!!! Will they do anything about it? Probably not. Will I do anything about it, Oh yes!!! I will NEVER buy another GM product again. The last transmission replacement was on my nickle after the extended warranty expired. GMC needs to expire. Oh and the radio entertainment system only plays in the right front speaker now, another common problem GMC refuses to acknowledge. This was a vehicle that we wanted to own for 200,000 miles. Maybe if we keep rebuilding it and a truck load of cash. Stay away from GMC. No run away, very far away.
I purchased my 2014 GMC Acadia Denali from Dutton Buick from Riverside CA. I traveled to purchase my car because I was unable to find exactly what I was looking for in my hometown. I drove 5 hours from my hometown. This car is a certified pre-owned car and purchased from an actual GMC Dealer so I thought I was making a wise decision and would run into any issues. I purchased my car and drove home. I was in the shop 2 days later. The motor in the A/C blew out. I thought, no problem, I would have no issues having it repaired since it a certified pre-owned car. I get the dealer in my hometown Fresno Buick and GMC dealer only to find out my car was never registered as a certified pre-owned car.So I had to go through the process and a few days without a car with A/C in 95 degree heat. Since then I have been in the shop month after month with issues with the car, 12 times to be exact. This car has been a headache since day one, literally. From motor mounts, control arms, bushings, electrical issues and a banging noise under the driver floor and a clank when I turn my wheel to make a U-turn which I have been told that its normal for these cars. I have finally decided to do some research about purchasing a Lemon Car and found GMC Lemon Law. I opened my case June 5, 2018. It has been about a month and a half and I have not seen any progress with my case. Laura (not sure of her last name) has been the one to handle my case. I called her twice before she finally called me back 3 weeks after I filed my case. She said she was sorry but has had a hectic few weeks. Which meant she had not even started my case. I contacted GMC Fresno and MaryAnn (the office assistant) showed me that she first contacted them on June 20th. 15 days after I opened my case. Since then Laura has called back and will return calls when I do call but basically to tell me that there is no progress. She is extremely rude, she cuts me off and will not let me complete my sentences, she raises her voice at me and states that there is nothing more to tell me and have a good day Mrs. **, have a good day and hangs up on me. She repeatedly tell me that it is not an overnight process. I completely understand that it is not an overnight process nor did I expect that but It has been 6 weeks and still has no new information for me. No one can tell me what stage or place in line I am. I ask to speak to a manager and she says she cannot transfer me but will put in a request, then she stated she did not because she called me back and apologized (so she knew she was being rude) so I assume she thought that I was fine with her horrible attitude. She has reacted this way twice and I am not going to allow that. I am not asking for a lot when I ask for an approx time for my case to be evaluated.I think I have been very patient with GMC as far as the hassles and inconvenience I have had to endure since purchasing my car from a GMC Dealer and was told it was a pre-owned certified vehicle. This car has been a hassle and in the shop on monthly basis since I purchased it, literally the next day after I purchased it. GMC should be ashamed that a person has to turn to GMC Lemon Law in the first place and then has associates such as Laura working for them. Also, I have tried to have this handled with the GMC dealer that I purchased it from which was Dutton Buick and GMC dealer in Riverside California. Alexa, their shop manager told me to drive it to them and they would look at it for $159.I explained to her that I live 5 hours away and all the stress and cost Ive already had put into this car because it was not inspected properly and she basically told me, the cost of the inspection was my responsibility and It was up to me if I wanted to drive it there. I have suffered enough with this car and now the suffering and unsatisfactory continues with the people they choose to hire. I cant express how much I am dissatisfied with GMC and how they treat their customers. I am requesting my case worker be changed, I do not want to speak to Laura again, she is unprofessional and rude and should not be working in customer service if she cannot handle frustrated customers, basically she cannot handle her job.I have requested twice for her to connect me with her manager and I have not yet received a phone call. I have also called in and requested a manager call me back through the customer service line and still have not received a phone call from anyone. My next step will be a lawyer and contacting the Automotive Bureau. I strongly, strongly would not recommend this company to anyone.
They sold these with faulty timing chains and my car (07 Acadia) has 67000. miles on it and out of their extended warranty for the timing chain which they wont fix til it breaks so I will have to pay to fix. Terrible company. Terrible customer service. Totally never going to buy another car from GM.
2010 GMC Acadia. I bought this car December 2015. Start good after that I have to spend every other week by a mechanic and everything with something I have to install and lots of repair. Just name it. Transmission, most of the control arms, ball joint, power steering rack and pinion. Just lemon. Will never buy any GMC anymore.
We purchased a used 2008 GMC Acadia from Carl Black in Roswell, GA. At 60,000 miles, transmission had to be rebuilt. At 97,000 miles Solenoid valve and transmission control module assembly replaced. Carl Black tried to rip me off. Originally quoted $1800 to repair. After I told them I was taking car to my trusted mechanic, repair went to $400. I was still ripped off as I signed pages of warranty receipts when I picked up car. Now less than a year later, Stabilitrak light is on. Car only has 108,000 miles. This is the third major repair in three years. I am through with GMC and Carl Black forever. Almost forgot, sunroof leaks.
We purchased this truck in May 2007 so we owned it for exactly 7 yrs. I intend to have it for another 18-20 months and then buy a Ford Expedition. We are DONE with GM - after owning just this one vehicle. I loved it when we first bought it. At 1 yr old, we had to replace the sway bar and bring it in for multiple recalls. But it was the first model year and the sway bar wasnt expensive, so I just shrugged it off. In 2009, the real trouble began. First the service airbag light came on. It was still under warranty so I brought it to the dealer and had them look at it - cost me $100 for them to run the code and then tell me the airbag was not covered warranty and would cost $1000 to fix. So weve been driving around with the airbag light on ever since. Then the check engine light started coming on - I brought it into the dealer and they said it was some coil, fixed it and it was good for a while. Summer 2010, check engine light came on again - again they fixed it. That Nov. we were going to FL - check engine light came on again - we had it serviced right before we left - we were driving down I95 and the light came on again. Brought it back to dealer as soon as we got back. They fixed it again this time and we were good. Until the following summer. Check engine light came on again - after being in the shop, getting car back, and light coming in again (we went through 3 loaners), they finally determined it was the timing chain. It was in the shop for almost 3 weeks. Finally we got it back and thought we were good to go - and were until the next summer (2012) the amp on the radio stopped working. Thankfully my husband was able to fix that himself. Now last May, just as we paid it off 2013 - the transmission had to be replaced. We paid for it ourselves since now it was way out of warranty. Just got the car back this morning b/c it was at mechanic the last 2 days b/c the entire front suspension had to be redone - final bill $3000. But its less than a new car - and I really want that Expedition. Hopefully now we can get through the next 18 months without any majors repairs. I am really disappointed. I had a Dodge Durango before this - I had it the same amt of time - put 187000 miles on it AND it was in an accident (this Acadia has never been wrecked). I had to put a transmission in the Durango and ball joints ($700) and a water pump ($150). Thats IT! Nothing like this Acadia has cost me. I hope I have better luck with the Expedition. We got rid of the Durango b/c the gas mileage sucked - that was one thing that really attracted us to the Acadia - and the 8 passenger seating. We have 6 kids. Anyway fingers crossed that we are in the clear now.
We bought our Acadia in the summer of 2017. Within 2 weeks of owning it we had to take it to the shop for motor and catalytic converter issues. Long story short, we have now owned the car for two years and have only been able to drive it/ have it parked in our driveway for 6 months. Those 6 months arent even consecutive, more like the weeks in between shop visits. During those visits numerous motors were put into the car along with new parts to whatever they could see needing fixed. At first we thought it was the shop doing a bad job but after the THIRD shop we visited, it became clear to us it is something with the car and not us. Every mechanic we have talked too says the motor for the Acadia and a couple other GMC/Chev models just don’t last past 32,000 miles. We cant even get rid of the vehicle due to the never ending check engine light and its constant engine light led to it failing inspection making the car undrivable (eventually we did get a passed inspection). Our last visit had the car pulling up 19 error readings, most involving the Transmission and Motor. There is no end to the problems on this vehicle and we have barley driven it.
I bought my Acadia in Dec. 13. Within a month of buying it, Ive had trouble with the A/C blowing hot air, and had the catalytic converter replaced. Luckily, it was still under warranty. About 3 weeks ago, the engine light came on again. The repair shop I took it to said it was the transmission. I took it to a transmission shop, who said it was a known problem with this model of transmission, and that it was still being produced, even though its a known piece of junk. GM isnt obligated to do anything, because its not a life threatening problem. I will never buy anything made by GM, again.
I purchased a brand new GMC Acadia 5 years ago and I paid 36,000.00. Things started to break during the second year. For example, the main control switch to get windows down just stop working and I had only one option replace paying a high price. Everything is overprice since the parts to the labor $120 per hour. Later during the beginning my third year with the car the transmission stop working and it had to be rebuild. I wonder why a 3 years old car running 18 miles a day just go wrong with the transmission. 40000 miles after the repair the transmission went wrong for second time and the cost is about 4 grands to get it fixed. Last but not least, my radio stop working and the dealer just can as always replace the part for the high price of 600. I found a brand new radio online from another GMC owner for a lower price and when I connected it is LOCKED. Guess what $180 to unlock my radio. Why, didnt I paid for it. Why just nor releasing the code to the new owner? In this one it comes to my mind this example. Go to an electronic store (Best Buy etc.) and purchase a flat S. TV. Will you be happy if you move and your TV is locked and you have to call Sony and pay to unlock it. It just does not make sense for me. So I paid 36000 for a car that the radio is not my property. I am selling my GMC and I will never purchase any car from GMC. I recommend everyone to walk away from this company that does not respect costumer and it play unfair games to take your money away.
December 18, 2010. Purchased 2011 GMC Acadia LT-1, Model ACA, for $39,363.19. November 2015 - Received the following notice from GMC: As the owner of a 2011 model year GMC Acadia, your satisfaction with our product is very important to us. This letter is intended to make you aware that, on some 2011 model year GMC Acadia vehicles, the throttle-position sensor may cause the engine to run rough, cause the malfunction-indicator lamp and/or an engine reduced power message to illuminate, and reduce the engine’s power. Do not take your vehicle to your GMC dealer as a result of this letter unless you believe that your vehicle has the condition as described above. General Motors is providing owners with additional protection for the condition described above. If this condition occurs on your 2011 GMC Acadia within 10 years of the date your vehicle was originally placed in service or 120,000 miles, whichever occurs first, the condition will be repaired for you at no charge. Our Acadia did not have the malfunction-indicator lamp and/or an engine reduced power message illuminate but starting in January 2016, the engine did start to run rough.January 2 – January 7, 2016. First Noticed Problems: Our Acadia engine was running very rough – idling, accelerating with unusual RPM’s, not running smoothly, stopped at lights and it felt it was going to die, etc. The Acadia has 60K miles on it. Brought the car to BTR (garage we have used for over 20 years, and 9 cars). BTR replaced four Solenoids, which did not fix the problem. After several more days trying to diagnose the problem, they suggested we have the car towed to a GM dealer that was most convenient, Classic Chevrolet. So we did.January 8 – January 25, 2016. Classic Chevrolet reported that the problem was the Catalytic Converter, and that they would replace it, under warranty. Apparently, this did not fix the problem. After researching this for several days, they were looking at a timing chain. Classic informed us that ‘needed to open the front end to further diagnose it. This was going to cost us $1,600 to open up the engine, and it could cost significantly more depending on what they find.’ Classic then reported they found ‘metal shavings’ in the oil, diagnosed the problem as “Catastrophic Engine Failure” and reported we needed a whole new engine, at a cost of about $7,700, on a 2011 GMC Acadia with 60K miles. Classic stated that since we had not had the Acadia serviced (i.e. oil changes, etc.) at a GM dealer, thus ACDelco oil filters were not used, we would be responsible for 100% of the cost.After we provided receipts for the regular maintenance required for an automobile, Classic stated that GM would pay for 60% of the new engine, and we would be responsible for 40% of the costs. The offer of us paying for 40% of the costs of a new engine is unacceptable. According to our Acadia’s owner’s manual we were not required, nor is it even suggested, to use ACDelco oil filters, and that according to the Federal Trade Commission, i.e. the Magnuson-Moss Warranty Act, it is against the law for a car manufacturer to mandate a specific brand of car product, unless it is provided at no charge. After we informed Classic of the above mentioned point, Classic Chevrolet stated they wanted to tow the car to a GMC dealership. So, it was towed to GMC Beck & Masten North. This is where the car was purchased in 2010.January 25 – Present. Upon receipt of the car, GMC Beck & Masten North first reported they needed to do their own diagnostic research as no paperwork was sent with the car. Furthermore, they stated the car started up fine, albeit it was running a little rough, but they would get back to us with further details as soon as possible. After over 2 weeks at this dealer, now the 3rd repair shop to be used, the service manager stated that ‘the engine looks good, appears to be well maintained. Our service records were good but he was waiting on GMC to see what kind of assistance they could offer. He also stated the oil looked good, and that he did not see any problem with the filter and/or using after market oil filters.’Finally, Beck & Masten stated the engine needs to be replaced – 5 of the 6 bearings were spun/gone – it would cost approximately $8,000, and that GMC would pay for 50% of the costs and we would be responsible for the other 50%. Again, this is totally unacceptable. Beck & Masten stated they would talk to their regional GMC representative and get back to us. Other notes during this process: This is 2011 GMC Acadia – purchased on December 18, 2010 – it has 60K miles on it – the problems started 5 years and 15 days after it was purchased. It is not stated in the owner’s manual what brand, or what specs are required, in an oil filter. We have serviced this car regularly since the date it was purchased – have provided all receipts to date. We have spoken to GMC Customer Service, (1-800-462-8782), during this whole process.We have been told to be patient 63 times. Industrial Distributors, supplier of the oil filters to BTR, called Classic Chevrolet, the dealer who originally stated the after-market oil filters were faulty, in attempt to investigate the filter scenario in more detail. Classic never returned phone call. General Manager of Classic Chevrolet, commented that he ‘had a hard time believing that after-market oil filters would cause catastrophic engine failure.’ We have been told “I understand your frustration”, 47 times. Beck& Masten, stated there could be two reasons that this many bearings in an engine would fail. 1. There was water in the engine, i.e. car drove through high water. However, they stated there was no evidence this ever occurred (which we also attested to), or 2. There was poor lubrication in the engine due to lack of oil. We have provided all receipts affirming the Acadia was serviced at regular intervals. We have further reported that at no time was there an indication that oil was low in the Acadia. Therefore, if poor lubrication did occur, any warning indicators in the Acadia did not work properly.The engine in the Acadia is a 3.6 LLT, is a Direct Injection Engine. This feature causes extremely rapid degradation/failure of the oil between changes, resulting in rapid degradation of cam gears, timing chains and premature failure of crank bearings. It is our understanding GM stopped using this engine in the Cadillacs, LaCrosses and Camaros. General Manager of GMC Beck & Masten, stated, unsolicited, that his recommendation for the future, whether it is a GM product or not, to have cars serviced only at a dealer, because it ‘carries more weight.” Commentary: Kind of interesting how a GM would suggest building your war chest for a potential fight with the manufacturer. Is GM building cars anticipating situations like this to happen on a regular occurrence? Several times, we asked Classic Chevrolet, GMC Customer Service and GMC Beck & Masten North for their diagnoses in writing. As of this date, nothing has been provided.Not once, have we seen any evidence that GM, GMC, Classic Chevrolet, and GMC Beck & Masten North, are working together to resolve this issue. Commentary: seems to be a Catastrophic Communication Failure for a Catastrophic Engine Failure! GMC, GM, GMC Beck & Masten, not to mention numerous auto mechanics we have talked to, all question, “Why was the car transferred from one GM dealer to another GM dealer?” BTR – it was explained to us that a catastrophic engine failure is a term used to describe a complete failure of the engine. 5 out 6 bearings spun would mean completely knock out the engine. If a bearing fails, you hear a “knock” or a “ping”, usually one fails at a time. If there were 5 bearings failed it had to be an instantaneous loss of oil and a catastrophic failure. If the engine ran on January 8th to check the catalytic converter, when did this catastrophic failure occur? On Jan 26th, after going to Beck & Masten, the engine started up but ran hard with knocks. I was under the impression with 5 bearings failed the engine shouldn’t even start. Beck & Masten sent this to us a little while ago: When we disassembled your vehicle, we found 5 spun rod bearings and scored cylinder walls. The engine (inside) was not dirty and the oil was clean. The oil looked to have been changed recently. Cause of failure is unknown. It will be necessary to replace engine to complete this repair. Commentary: Kind of sounds like a faulty engine to me!
We bought our 2012 GMC Acadia brand new in 2012. Fast forward to now 2015....and a stack of paperwork connected to all of the recalls and repairs that we have had on this crap SUV. I have come to know the service manager at the GMC dealership on a first name basis. Our troubles began with the numerous recalls on airbags. Each time they had it in the shop for a recall they found more issues that needed to be replaced/fixed. For example on a routine oil change they found that the oil was spewing all over the engine drive shaft so they replaced the seal to that. I am not sitting in front of all of my paperwork right now as it is in the glove box of our Acadia that now sits at the dealership getting more extensive repairs done on it. Last week I was getting in my car to take my son to practice and noticed a loud weeeeeering sound when I started the car. It would get louder upon my accelerating. I called the GM dealership to tell them of the sound and they said I can bring it in to the dealership in the morning. So we drop it off to let them diagnose the issue. We leave in one of their rental cars only to get a phone call an hour later telling us that they found the car to not register that it had any power steering fluid. Upon further investigation they see that the pump/seal burst causing some axle now to need to be replaced and the power steering pump needed replaced as well. All for a whopping 1800.00! The service manager said he spoke to GM and they agreed to cover 75% of the costs for this. Weird but ok. Then on the day we are suppose to go pick up the Acadia they call us to tell us the truck is still making the weeeeering sound and so they looked further and now the alternator needs replaced too! Are you freaking kidding me!????? This car has 49,000 miles on it! It is kept in a garage all day/night. The oil is changed regularly. WTH! We drive this car to basically run kids around town. Thats it! I am NEVER in my life going to buy another GM vehicle! I will forever be loyal to my Hondas!!!!! GM your Acadia should be taken off the floor and revamped completely! We are a family who bought a brand new vehicle so we could have piece of mind and not worry about if our SUV would break down and nickel and dime us. We will trade this car off ASAP and never look back (unless a class action law suit comes to surface). We would happily join in on any lawsuit going on if there is one. In fact we may contact one anyway to see what our options might be.
I have a 12 GMC Acadia Denali where the cheap antenna base cracked and came loose in a dealership car wash even though they removed the antenna first. I do not believe its the dealers fault but a factory defect or poor design. The service manager said he sees several a week come through with this issue. I tried to work with a GMC Factory rep; no help at all and blames the Stubby antenna that had always been removed before washing. My 4th GMC, but more than likely my last since they dont stand behind their products or dealerships. The dealership will cover 1/2 the cost of repairs, which is almost $500.
Ignition issues. Took car in twice. Only had the car few days after buying it at Cherry Hill Mitsubishi, and have been stuck and stalled at gas stations, in parking lots, etc. If anyone knows issue or resolution - it is GMC Acadia 2014 SLT-1. Disappointing experience all around.
I own a 2008 Acadia that note had 85,000 miles on it. My transmission went due to a bracket that broke, of course my warranty has expired, but prior to its expiration I had it in the garage twice, not even a GMC certified transmission expert could find a problem. Of course you are not going to find a problem, unless you open the casing and see that there is a cracked bracket causing mischief that is eventually going to cause a total loss. Im a little fortunate because the dealer I bought it from help pay for half, but thanks GM. Nothing like spending money you dont have before Christmas.
Vehicle has good mileage, good Get up and Go, great extras to make a pleasant and safe drive. The car has many alerts such as tire pressure, oil change due and others that keep you aware of necessary things to do.
2009 GMC Acadia was exactly what I wanted...so I thought! Little did I know that I would be driving with my 5 year old in the car when it essentially shut off in the middle of the Interstate at less than 2 years old! That was the beginning of the END. It was year 2011 and this amazing car became nothing more than a Lemon... It needed a NEW ENGINE. I knew I was in for it and I was right. All of these posts are exactly what Ive been through. I dont remember all of the correct descriptions but StabiliTrak, steering pump, motor mount are just a few to mention. I was hoping to keep the car for ONE more year...but now the car wont shift...wont go. Guess what? Wave plate fractured sending pieces of ground metal teeth throughout the transmission. Refurbished transmission needed for $4,800 or new for $6,800. I was happy to receive the wave plate recall letter in the mail but lucky me the tranny died after 120k miles so its not covered. I called GM to discuss a better cost for a transmission.. I said Im not asking for a new car. Im not asking for a new transmission. I simply needed my GMC Acadia to function through 2015 and $4,800 is a high price to pay considering the thousands already invested in repairs. Theyve known about the so-called wave plate issue for a long time...before my car passed the 120k mark.
Ive just purchased this 2007 Arcadia four months ago. Was excited at first, but now really disappointed. Audio system isnt good at all, goes on and off. Now it been out for a month. All these reviews I been reading, people have the same issue and GMC not trying to make it right. Thinking about trading it already and not purchase anymore GMC. Because its sad the money they made off people and dont make an attempt to make it right.
I trade in my Pacifica for supposed certified GMC Acadia and that was my biggest mistake in my life. Purchased the suv with 30,000 miles and with only 62000 miles spend 4000, new transmission, 300, Throttle body. Suspension, 700. New rotor, 500. Stability track service and counting. Dont ever get a GMC truck if you dont want a headache.
I have owned this 2008 Acadia for less than a year and have only put 20,000 miles on it. And the transmission went out leaving us with an expensive towing bill and from what I am reading, this is a common problem. What a lousy Christmas present from GMC. A known problem and they arent doing a recall? I have 4 friends that were so impressed with my beautiful Acadia that they also have went out and bought one. I feel horrible and dread telling them tomorrow that they should probably trade ASAP!!! GMC isnt taking responsibility on this problem. Looks like I am looking at a very expensive repair and probably a lousy trade in.
My 2010 Acadia is needing its 3rd water pump. I have already had to have the struts replaced and now the dealership is saying I need them again. I am being informed my timing chains are stretched and need replacing too. This has truly been the worst vehicle I have ever purchased and will definitely steer clear of making that mistake again. Despite the multiple complaints over many of these same issues, the only thing I can get covered under warranty by GMC is the water pump... of course, the least expensive thing to fix. Its a shame the company will not help the consumers out, but in the end, they are only hurting themselves. Never buying GM again!
Reading reviews of the 2008 GMC Acadia... Water leaking into the car when it rains. Transmission failure. Sound system failure. Electronics issues. Grinding in steering. Now my alternator ($1000 to replace at dealer)! And the service lights keep coming on - the dealer wants $200 just to tell me why! This car has been a lemon since the day I bought it. The only reason I dont get a new vehicle is because I own this one and I dont want a car payment - but the repairs Ive paid for once the warranty expired are probably as much or more than a car payment would be.
I purchased a 2010 GMC Acadia 2 years ago. I was driving on the Bear Mountain Parkway when my car just lost power. I had my car tow to an auto repair when they indicated that my engine blew. I had oil in my car. My warranty was done. Now Im stuck with a big car note and a Lemon car. I called GMC. They wont stand by their product. Stay away from buying an Arcadia. Read all the reviews before. My mistake was not to read the reviews and to buy an American car. DONT DO IT!!!
Upon receiving a letter from GM regarding the water pump shaft seal in my 2009 GMC Acadia, I called customer service to notify them of an incident that took place with my vehicle about three weeks ago. After my husband and I were forced to pull off of interstate 95 just south of Washington, DC during rush hour, we had to replace our water pump due to its lacking ability to function as well as belt that had been leaked on due to problems with the water pump. The letter from GM does imply that should the seal not function properly, the water pumps operating ability could be compromised. Prior to the breakdown, my husband and I noticed low coolant levels, monitored the levels and added coolant when needed. The engine fan continued to run even after the vehicle had stopped - a sign that something was not working right. I contacted GM customer service regarding the cost of the repair that, to me, seems a result of a malfunctioning part produced by the company. I was informed that because the vehicle was not repaired at a dealership, they were unable to reimburse me for the repairs. At the time, the vehicle was not drivable and was taken to the closest available repair shop. The closest dealer was almost an hour away. I am filing the complaint as I find it unfair and unjust that GM has not recalled the water pump shaft seal and instead is hiding behind the issue by calling it a courtesy customer service letter. After researching the issue, I discovered that I am not alone in believing that this part should be recalled. The letter offers this resolve: Your GMC dealer will check your vehicles coolant level and, if necessary, will add sufficient engine coolant. If the seal is compromised, the vehicle will continue to need additional and unordinary amounts of engine coolant fluid. This letter offers a cowardly attempt at patching the real issue (that is the malfunctioning water pump shaft seal). I feel strongly that this part should be recalled.
I have 2009 GMC Acadia. My power steering started having issues to the point that I should not be driving it and cant afford to fix it. Trade to trade it in with that issue does not work. I have seen lots of people with these issues. Make it a recall. This is why people stay clear of American cars .
The vehicle would not shift out of 2nd gear going down the highway. The check engine light came on, and there are now four codes all for internal transmission issues. The car is 4 months past the 5-year warranty, but only 64000 miles. This is a huge safety issue. If this transmission fails while on an interstate highway, and it will not go over 20 mph, the results could be deadly. By researching this issue, I have found a considerable amount of complaints about 2007 GMC Acadias between 50,000 and 80,000 miles having transmission failures, but yet no recalls. This is an issue that GMC is well aware of, through their own admissions. Why is there such a delay waiting for a recall? Are all of the complaints going to have to wait for a fatality before GMC admits there needs to be corrective actions?
After I tow my new acadia awd denali, even for a short distance, the vehicle will back up but wont go forward until I turn it off several time and let it run for a long time, until the fluid lubricates the awd system. Have taken to dealer with no satisfaction. Is anyone else having this same problem?
I believe that GM Company is a leading company especially in customer service perspective and this led all authors of customer service books to take GM as their main example. After studying and preparing most of my academic assignment on this giant company, I became a loyal customer to this respective brand and this point was really the most important factor which led me to choose the Acadia car. I experienced this since February 2010 and my loyalty was enhanced more than before; however after less than three years and less than 50,000 mileage, I was disappointed as I faced problems with the noise in my steering wheel where it became a redundant issue; however, this was solved. But in November 2011, I faced another sound inside the car when I press the brake. Though it has been solved, it happened again after less than one year and currently, I face the same issue! The agent here in Bahrain advised me that they have to change the master cylinders and the boosters. In addition to this issue, the rear door pumps had no pressure to hold the rear door. I spoke with the agent and argued with them about this. They agreed to change the master cylinders with the booster at their cost if I bear the labor charge cost which exceeds BHD 80/- (USD212)! Today, I found out that these two issues are common with all Acadia models. My close friend (his car reg. # **) is also facing the same issues. I am filing this complaint to take this issue up with the agent to waive all the charges, as its unbelievable that such nice car produced by a leading company has these issues and the customer is bearing the cost of repairing them! Im looking for a service to keep me satisfied.
I drive the GMC Acadia now because my husband got a company car. For me it is a very large SUV to drive. I find it is hard to pull in tight parking spots and the doors are loaded with dings and dents from other car doors parked next to me. I wish they would downsize the width of this SUV. It is too wide for me. If I lived somewhere more spread out and less crowded, this may not be a issue. Other than that, it is very roomy inside and I feel very high up when driving so that gives me the safety feeling.
My parents bought a used 08 Acadia SLT in the spring of 2010 and worked pretty well up until now. But ever since we got it, nobody can figure out why the tire pressure sensors give the wrong indicators for the wrong tires. For example, if the front passenger was low, it would indicated the rear driver is low. Over the summer, we were driving home from Michigan to New York and about 30 minutes into the trip, the radio just cut out. Now, it sometimes works and sometimes doesnt but it only seems to come on in very low temperatures. It worked for about 15 minutes this morning and then cut out. From what Ive found, its something with the amplifier. Ours has the Bose sound system and my mom does blast her music sometimes. I dont know if the amp is fried or if its a fuse in the amp or something and speaking of fuses, Id love to meet the moron who decided where one of the fuse boxes went. They placed it under the glove box where its hard to reach. Why couldnt they just put them in with the other fuses under the damn hood?!I wouldnt spend money on one of these pieces of garbage. You would be better off buying something else. Also, the traction on these things sucks. You just barely touch the gas and it spins your tires. Driving the FWD models is like driving a giant sled. I have a 2005 Mini Cooper and its like a tank in the snow and I have all season tires on that thing.
2007 GMC Acadia radio and sound issues - About a year and a half ago, we started experiencing problems with having no sounds for the radio, blinkers, seat belt, back up warning sound that a child or something is behind the vehicle etc. This is definitely a safety issue if the warning beep is not working when backing up. This happened off and on at first and then everything sound wise has stopped working now for the last 16 months. Except for about 30 minutes this summer when all of the sudden we had sound again. We have no idea what happened but the sound quit again and we have not had any sound since. GMC has said they dont know what the cause is and we should take the vehicle to the dealer to troubleshoot the issue. This will entail a repair bill of hundreds of dollars from what the dealer has estimated. I have read and heard this is a common problem with the Acadia. Looks like GM would step up and recall and fix all these issues everyone is having with the Acadia. Very disappointed with GM and their failure to resolve these issues.
I bought my 2009 Acadia SLT brand new in 2010 since it was on offer, since then I had problems two times with the fuel system and had to replace it all. And by all I mean fuel rails, fuel injectors, spark plugs, fuel pump, fuel sensors and hoses, I get warning lights of low oil pressure from time to time with no apparent reason. I also had to replace the complete front suspension with the lower control arms and engine mounts. Now I am also getting a warning that I have a bad catalytic converter. Not to forget to mention that I had to replace the hydraulics for both the trunk and the hood, and what kind of car has the battery behind the passenger seat? Not to mention that the engine compartment is too congested and you cant even see the accessory belt in order to know if it needs replacing. My advice is never to buy an Acadia. I think total cost of repairs so far is about $10,000 and it only is driven 75,000 miles so far.
Generally I am very satisfied. However, I noticed that even in or after a light rain there is slippage in the front tires (front wheel drive). It also does not handle well in any snow. Very disappointed in this problem. Scares me to drive in any weather.

