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Buy GMC Automobile 2024 GMC Hummer EV Pickup
2024 GMC Hummer EV Pickup
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The 2024 GMC Hummer EV Pickup is a cutting-edge, fully electric super truck designed to deliver unmatched off-road capability, futuristic technology, and jaw-dropping performance. Combining rugged aesthetics with zero-emission power, the Hummer EV Pickup sets a new standard in the EV market for both adventure and luxury.
Performance
Powertrain:
Tri-motor setup on higher trims delivers up to 1,000 horsepower.
Torque: An estimated 11,500 lb-ft, enabling immense low-speed pulling power.
CrabWalk Mode: Allows diagonal movement by turning all four wheels.
Acceleration: 0-60 MPH in approximately 3 seconds with the Watts to Freedom (WTF) mode.
Range: Estimated 350 miles per charge, depending on configuration.
Charging: 800-volt DC fast charging supports up to 350 kW, adding nearly 100 miles of range in just 10 minutes.
Off-Road Capability
Off-Road Features:
Adaptive Air Suspension: Raises the truck up to 6 inches for difficult terrain.
Extract Mode: Provides maximum ground clearance for overcoming obstacles.
UltraVision: Underbody cameras offer a clear view of terrain below.
Tires and Build:
35-inch Goodyear Wrangler Territory tires standard, with space for 37-inch upgrades.
Durable skid plates and rock sliders for enhanced protection.
Exterior Design
Futuristic and Bold:
Wide stance, aggressive LED lighting, and distinctive front grille design.
MultiPro tailgate with six configurations for convenience.
Modular Roof: Transparent Infinity Roof panels are removable for an open-air driving experience.
Interior Features
Modern and Spacious:
High-quality materials with a rugged yet premium feel.
Seating for up to five passengers.
Technology:
13.4-inch infotainment screen and 12.3-inch digital driver display.
Compatible with wireless Apple CarPlay and Android Auto.
Customization: Various drive modes, including off-road, tow/haul, and performance-focused settings.
Safety Features
Driver Assistance:
Super Cruise hands-free driving with automatic lane changes.
Standard safety tech includes lane-keeping assist, forward collision warning, and emergency braking.
360-Degree Cameras: Multiple camera angles for easier maneuvering and off-road visibility.
Towing and Payload
Towing Capacity: Up to 7,500 pounds, suitable for light-duty hauling needs.
Payload: Maximum capacity of 1,300 pounds.
Trims and Pricing
EV2: Entry-level model starting near $80,000 (availability later in 2024).
EV3X: Performance-oriented trim priced around $106,000.
Edition 1: Fully equipped launch trim, originally priced at $112,595.
Conclusion
The 2024 GMC Hummer EV Pickup redefines the electric truck with unparalleled off-road abilities, immense power, and futuristic tech. Whether you’re exploring rugged trails or cruising highways, this EV truck offers an exhilarating and eco-friendly driving experience while making a bold statement.
Manufacturer: GMC
MODEL: 2024 GMC Hummer EV Pickup
MSRP: $98845.00
Related Error Code Pages:
GMC Automobile Error Codes,
Related Troubleshooting Pages:
GMC Automobile Troubleshooting,
Related Repair Pages:
GMC Automobile Repairs,
Related Parts Pages:
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Buy GMC Automobile 2024 GMC Hummer EV Pickup
We purchased this truck in May 2007 so we owned it for exactly 7 yrs. I intend to have it for another 18-20 months and then buy a Ford Expedition. We are DONE with GM - after owning just this one vehicle. I loved it when we first bought it. At 1 yr old, we had to replace the sway bar and bring it in for multiple recalls. But it was the first model year and the sway bar wasnt expensive, so I just shrugged it off. In 2009, the real trouble began. First the service airbag light came on. It was still under warranty so I brought it to the dealer and had them look at it - cost me $100 for them to run the code and then tell me the airbag was not covered warranty and would cost $1000 to fix. So weve been driving around with the airbag light on ever since. Then the check engine light started coming on - I brought it into the dealer and they said it was some coil, fixed it and it was good for a while. Summer 2010, check engine light came on again - again they fixed it. That Nov. we were going to FL - check engine light came on again - we had it serviced right before we left - we were driving down I95 and the light came on again. Brought it back to dealer as soon as we got back. They fixed it again this time and we were good. Until the following summer. Check engine light came on again - after being in the shop, getting car back, and light coming in again (we went through 3 loaners), they finally determined it was the timing chain. It was in the shop for almost 3 weeks. Finally we got it back and thought we were good to go - and were until the next summer (2012) the amp on the radio stopped working. Thankfully my husband was able to fix that himself. Now last May, just as we paid it off 2013 - the transmission had to be replaced. We paid for it ourselves since now it was way out of warranty. Just got the car back this morning b/c it was at mechanic the last 2 days b/c the entire front suspension had to be redone - final bill $3000. But its less than a new car - and I really want that Expedition. Hopefully now we can get through the next 18 months without any majors repairs. I am really disappointed. I had a Dodge Durango before this - I had it the same amt of time - put 187000 miles on it AND it was in an accident (this Acadia has never been wrecked). I had to put a transmission in the Durango and ball joints ($700) and a water pump ($150). Thats IT! Nothing like this Acadia has cost me. I hope I have better luck with the Expedition. We got rid of the Durango b/c the gas mileage sucked - that was one thing that really attracted us to the Acadia - and the 8 passenger seating. We have 6 kids. Anyway fingers crossed that we are in the clear now.
I purchased my 2010 GMC Acadia in the summer of 2010. Since then Ive been in love with my SUV and still am until May 2013 when my Air Conditioner stop working. According to the dealer (where I always take my vehicle) they says its the Condenser which cost $848.84. After the repair everything was great and I was COOL. Until September 2015 when there is another problem with my AC thats going to cost $2211.00 to fix. What in the hell. Contact GMC Inc. After several emails no calls over the phone just emails. They told me they are unable to help me but my dealer at Ourisman of Alexandria VA will help out with some coupons. Spoke to someone today 06 October 2015. The only help they would help me is $200. I know I should be happy but it still have to come out of my pocket with a lot more money when I just knew my problem was fixed with the last amount. Now 2 years later I have another issues with the AC. Not asking for the bill to be paid in full (GMC has more money than me) but a little more help than $200 would have been much appreciated. HELP. HELP.
I have loved the 2017 GMC Acadia. I had a wonderful experience so far. It drives very smooth, it has a ton of space to fit my family, and has a luxurious feel to it. We have 5 kids, three of which are teens. They require a lot of space for all of their activities and this car provides me with the space to fit everything. We also travel a great deal so space is important. A couple of the accessories pop out every now and again so that could be better. One of the air vents falls down occasionally, as well as one of the rivets on the headrest, but they pop back in. Other than that, we have put a ton of miles on the car and the only problem we have had is that we need to change the tires.
Noticed 2015 Acadia 8 months old volt meter starts off ok. Then while driving goes down to 12 volts. Then after a while up to 13-14 volts. Then after a while back to 12 volts. Will bring it into the dealer soon. Anyone had similar problems?
I purchased my 2009 GMC Acadia in 2011 and was in love. I have never has put in so much money into a vehicle!!! My transmission died and had to have it rebuilt for $3500 but also found out timing chain is loose, so thats more money I will have to dish out for!!! Will go back to foreign cars after this experience. Cant wait until I get rid of this vehicle!!!
We bought a used 2009 GMC Acadia from a private owner less than a year ago and weve already dumped $6000 into it. The transmission is the main & most recent thing to be replaced. My transmission went out at 130K. I lost 3rd gear 4th gear and reverse and had my 2 kids under age 2 in the car with me. Weve had the new transmission in for about a month and already its missing and jerking as it shifts. There is also a continual issue with acceleration while turning left, it sound like metal vibrating together or clattering in the engine that gets increasingly louder as you accelerate and the power seems to bog down at the same time. Seems every time I take it to the shop they replace this or that (I cant remember the long list of specific things) and it drives fine for a few weeks and then these same problems start happening again. Im taking it to a GM dealership next week - hoping they can do a better job of pinpointing the issues than our local mechanic. At this point I want to get rid of it but we just put in the new transmission, my husband thinks we need to keep it forever but Im certain its nothing but an expensive headache. I love the cosmetic features of this vehicle and the upgrades but the engine sucks! So disappointed, I will NEVER recommend this vehicle to anyone.
My parents bought a used 08 Acadia SLT in the spring of 2010 and worked pretty well up until now. But ever since we got it, nobody can figure out why the tire pressure sensors give the wrong indicators for the wrong tires. For example, if the front passenger was low, it would indicated the rear driver is low. Over the summer, we were driving home from Michigan to New York and about 30 minutes into the trip, the radio just cut out. Now, it sometimes works and sometimes doesnt but it only seems to come on in very low temperatures. It worked for about 15 minutes this morning and then cut out. From what Ive found, its something with the amplifier. Ours has the Bose sound system and my mom does blast her music sometimes. I dont know if the amp is fried or if its a fuse in the amp or something and speaking of fuses, Id love to meet the moron who decided where one of the fuse boxes went. They placed it under the glove box where its hard to reach. Why couldnt they just put them in with the other fuses under the damn hood?!I wouldnt spend money on one of these pieces of garbage. You would be better off buying something else. Also, the traction on these things sucks. You just barely touch the gas and it spins your tires. Driving the FWD models is like driving a giant sled. I have a 2005 Mini Cooper and its like a tank in the snow and I have all season tires on that thing.
I first saw the 2008 Red Jewel Tint Coat GMC Acadia at my local county fair in September 2007. I sat in the drivers seat and said, One day Ill own one. On November 7, 2007, I drove home the PROUD owner of a beautiful American product. I couldnt wait to show it off and brag about the Crossover I called my own. Talk about love of a vehicle... this was it. I found it inconvenient that only certain dealerships were even certified to work on my baby, unless it was the dealer I bought it from, they could work on it (but really? If it takes someone especially certified, I dont want to take it to the dealer I bought it from if they arent certified) plus, Id have to say that this is the first vehicle Ive ever heard of that requires a special certification to service the vehicle to keep the warranty intact. I faithfully maintained it and did everything I was told needed to be done (granted things like changing air filters, I did myself for the cost of the part vs. the cost of the part + $100 to have it done). The front-end of the transmission was rebuilt at 44,000 miles. Water pump required replacement, there were a couple recalls (minor), and an enormous issue with the A/C system (which eventually got fixed). Now, I must say GM took care of all of these problems, without issue. Kudos, it sounds like I may be the only one. Oh, and the driver side door seal leaks, so my seat gets wet when it rains (never fixed it as it was past the bumper-to-bumper warranty when it started and couldnt afford to repair it with the already near $600/month payment). However, I am now at 126,334 miles on the odometer and my love is near lost. I paid it off last spring and am now having several repairs, which would be VERY costly to have the dealership fix. In most recent weeks, I have replaced the spark plugs (as a general tune up and PM due at 100,000 miles), immediately had check engine light on and flashing-vehicle began running very rough, idling up and down, and near chugging at times. ONstar reported multiple engine misfires and spit out the following codes: P03000, P0174, P0171. Now along with that, the traction control began intermittently turning itself off (which I know it does when the check engine light is on or when it senses something off). Upon researching these codes we decided the best action would be to replace the problem coils.... P0174 and P0171 cited lean fuel conditions in the respective cylinders and after reading all the reviews, I decided to replace all coils. Ok new spark plugs and new coils... should run great. Unhooked the battery to clear the codes and CEL. Still having the same problems except now the CEL isnt coming on. Next thought, replace the fuel pump. It could be the problem, I did after all have the trouble with -40 wind chills that it wouldnt even kick on so that I could start the vehicle. 2 days later it started working again (thought a fluke, maybe a short or a loose wire), havent had any further problems until this now..... Overall, I like the Acadia, but am really beginning to become discouraged. I keep thinking, I get this fixed and the exhaust replaced (which just rusted through in a small area) and everything will be good to go, but what happens when the timing chain needs replaced (thats a high bill) the cover has already been leaking forever and the dealership never bothered to enlighten me on that. Power steering fluid is leaking out like its in a sieve - made sure everything is tight and now am running Lucas Power Steering Stop Leak in it to try to keep fluid in it as long as possible and hopefully prevent failure and required replacement of the pump or worse yet, the rack-and-pinion. I can see where it might get really costly (more than it is right now) to continue to drive this vehicle. I do have to say I havent driven the Acadia in near 3 weeks as Im afraid it will leave me stranded. Its a shame that GM quit making the 3.8 (3800). I had multiple vehicles with that motor and never had to do anything to them other than change the oil, sparks plugs, air/oil filters, and 1 alternator. Bring back the proven equipment and ditch the new garbage. Thankfully, last spring I bought a KIA Optima for my primary transportation to and from work. It is getting me everywhere I need to go since the Acadia is down, sucks though - I got stuck in the snow because the snow was simply too deep and the tires wouldnt touch the ground any longer. Wish I had the Acadia to drive in the snow, it is after all a record breaking winter!
We purchased a 2008 Acadia almost 2 years ago and just recently had a problem with electrical issues. No longer under warranty, we took it to our mechanic and found the electrical box behind the glove compartment was full of water. He dried it out and wrapped it up. It ran fine for a week, then the battery mysteriously had a parasitic drain and would not start. Took it back to him and today he found the tubing that houses the electrical in the drivers door full of water.After reading reviews, Im sure a dealer will do nothing but take my money and not fix the problem. This is a design flaw and apparently GM is not stepping up to the plate to fix it. Funny that after almost 2 years the problem starts. We have loved our Acadia up until this point. We have a 2,000 mile trip planned, now what? Im certainly not very happy and not sure what recourse there is. Can a class action suit be filed or has one already been filed?
I unfortunately own 2 GMC Acadias a 2009 and a 2011. I bought them in the same year due to our old vehicles breaking down. I wish I had the old rusty vehicles back. I work on these 2 vehicles constantly. On the 2009 Acadia I have replaced the transmission, water pump, throttle body, radio amplifier, hood support, steering rack inner and outer tie rods, sway bars, strut assemblies, spark plugs, gas cap, and the list goes on. It is sitting in the driveway now since it has a jerking power issue when we dropped the kids off at school this morning. The 2011 has not been as bad yet but has also had a new water pump, and I cannot get the steering wheel to stop vibrating when driving on the expressway even after getting the wheels balanced rotated and anything else I could think of.
I bought my Acadia used from Bob Allen Dealership in Danville, KY in July 2010. At 62,100 miles, rain water started leaking into the cabin of the vehicle on the passenger side and rear seating areas. I could hear the water moving around inside the roof compartments while driving. The carpet becomes wet repeatedly. At one point it started to have mildew on the passenger side carpet. I have had it cleaned on several occasions. The battery compartment in the rear passenger side floor board filled with water. I took it to a mechanic, had the water drained and battery replaced. The water damage has caused electrical issues. My radio, cd player, and navigation system no longer works. I had to remove the fuse from the speakers to stop a loud irritating sound. The power steering pump was replaced around 80,000 miles. A mechanic stated that I need new struts. There is a metal to metal grinding noise when I place the transmission into drive mode. When I refill my gas tank, my Acadia will not start on the 1st or 2nd attempt. I have to push hard on the gas while turning on the ignition switch in order to start my engine. Afterwards, it starts without issues until the next trip to the gas station.I took my Acadia in to repair the roof leak twice. The drain ports were cleared. Although the second repair attempt decreased the amount of water leaking into the vehicle, my windows still become drenched from the inside. During the winter months, the water on the inside of my windows freeze. I have contacted GMC about the water leak issue. I was told by GMC that I should contact their GMC overseas department because I was stationed in Germany. I was later told that my VIN was not covered. I am basically stuck with a car that has caused me to pay way more than I ever expected in repair work. GMC has failed miserably with the Acadia model vehicle. I will never own a GMC vehicle again.
2008 GMC Acadia - So far purchased 2010 45k. When it rains the interior smells like a smelly gym locker. I replace headlights two times. The broke transmission second gear and reverse $1500. Thats no labor charge. My husband is certified mechanic. 4 recalls on it? Filling car with gas, the car wont start after doing so. Acceleration problems, air condition problems. I Do regular maintenance every 2500 miles. Not happy and still paying for it. The body is nice and well its a piece of junk. I will never buy one again.
I purchased my 2014 GMC Acadia Denali from Dutton Buick from Riverside CA. I traveled to purchase my car because I was unable to find exactly what I was looking for in my hometown. I drove 5 hours from my hometown. This car is a certified pre-owned car and purchased from an actual GMC Dealer so I thought I was making a wise decision and would run into any issues. I purchased my car and drove home. I was in the shop 2 days later. The motor in the A/C blew out. I thought, no problem, I would have no issues having it repaired since it a certified pre-owned car. I get the dealer in my hometown Fresno Buick and GMC dealer only to find out my car was never registered as a certified pre-owned car.So I had to go through the process and a few days without a car with A/C in 95 degree heat. Since then I have been in the shop month after month with issues with the car, 12 times to be exact. This car has been a headache since day one, literally. From motor mounts, control arms, bushings, electrical issues and a banging noise under the driver floor and a clank when I turn my wheel to make a U-turn which I have been told that its normal for these cars. I have finally decided to do some research about purchasing a Lemon Car and found GMC Lemon Law. I opened my case June 5, 2018. It has been about a month and a half and I have not seen any progress with my case. Laura (not sure of her last name) has been the one to handle my case. I called her twice before she finally called me back 3 weeks after I filed my case. She said she was sorry but has had a hectic few weeks. Which meant she had not even started my case. I contacted GMC Fresno and MaryAnn (the office assistant) showed me that she first contacted them on June 20th. 15 days after I opened my case. Since then Laura has called back and will return calls when I do call but basically to tell me that there is no progress. She is extremely rude, she cuts me off and will not let me complete my sentences, she raises her voice at me and states that there is nothing more to tell me and have a good day Mrs. **, have a good day and hangs up on me. She repeatedly tell me that it is not an overnight process. I completely understand that it is not an overnight process nor did I expect that but It has been 6 weeks and still has no new information for me. No one can tell me what stage or place in line I am. I ask to speak to a manager and she says she cannot transfer me but will put in a request, then she stated she did not because she called me back and apologized (so she knew she was being rude) so I assume she thought that I was fine with her horrible attitude. She has reacted this way twice and I am not going to allow that. I am not asking for a lot when I ask for an approx time for my case to be evaluated.I think I have been very patient with GMC as far as the hassles and inconvenience I have had to endure since purchasing my car from a GMC Dealer and was told it was a pre-owned certified vehicle. This car has been a hassle and in the shop on monthly basis since I purchased it, literally the next day after I purchased it. GMC should be ashamed that a person has to turn to GMC Lemon Law in the first place and then has associates such as Laura working for them. Also, I have tried to have this handled with the GMC dealer that I purchased it from which was Dutton Buick and GMC dealer in Riverside California. Alexa, their shop manager told me to drive it to them and they would look at it for $159.I explained to her that I live 5 hours away and all the stress and cost Ive already had put into this car because it was not inspected properly and she basically told me, the cost of the inspection was my responsibility and It was up to me if I wanted to drive it there. I have suffered enough with this car and now the suffering and unsatisfactory continues with the people they choose to hire. I cant express how much I am dissatisfied with GMC and how they treat their customers. I am requesting my case worker be changed, I do not want to speak to Laura again, she is unprofessional and rude and should not be working in customer service if she cannot handle frustrated customers, basically she cannot handle her job.I have requested twice for her to connect me with her manager and I have not yet received a phone call. I have also called in and requested a manager call me back through the customer service line and still have not received a phone call from anyone. My next step will be a lawyer and contacting the Automotive Bureau. I strongly, strongly would not recommend this company to anyone.
Terrible terrible terrible - Water Pump, Transmission, Power Steering, Front End. All this before 60K miles but a month after the 5 yr mark!!! And now at 70K miles and almost all the same items AGAIN with the addition of electrical issues, motor surges, terrible propane/natural gas smell in cabin (enough to make you vomit). Call GMC. No help! Advice take it to a certified service location - so they can take your money over and over and over again.Yes they are willing to help. Yes they are willing to say they can fix anything. Helpful is fixing an issue and it staying fixed. Helpful is changing the water pump at 59k miles and not being told we want another $2500 to fix the power steering. I will NEVER purchase another GM product. Its a money pit! The local dealership is so friendly but they are stuck trying to fix a product with no hope. 4 Ford vehicles and over 1 Million miles driven with basic maintenance and one transmission and I cannot even get this 2012 GMC Acadia SLT to drive 75k Miles!!!
We too had to put in a new transmission as well as problem with steering wheel and stability track. We have put in close to $7,000 into this car that we paid $42,000 custom ordered. I thought at first it was because ours was being built when GMC went on strike but after reading comments thats not the case. Now we just find out that the piston is shot and we now have to put in a new engine with not even having 200,000 miles on it! This is crazy. GMC should be reimbursing us for this cost. The sad thing is I love the style and comfort of it just not all the extra money we have had to put into it due to GMC poor engineering. Please if anyone knows of a class action suit against them for this let me know. This is not right! They know they have a problem with it and wont make things right.
I purchased a 2015 GMC Acadia in September 2014. The steering wheel shakes terribly. Ive brought it to the dealer several times. At first they said the tires had flat spots and would correct itself. Then they did a special wheel alignment on it. 40,000 miles later and having brought it to other shops (shops specializing in tires) I am still having the issue. In March 2015 (6 months after purchase) I had to have the brakes, rotors, brake pads, calipers, --everything replaced at a GM dealership in Florida as the rear brakes etc were completely rusted out. They had to use a sledgehammer to get things off. In September 2015, I had to have the same rear brake parts replaced as they had rusted out again!I used to drive 100,000 miles a year and never had this happen. Now I drive 20,000 and the brakes are rusting out. Ive lived in the same area for 60 years, so its not that Ive moved. I love the Acadia - but with the shaking steering wheel and the brakes rusting out, I wouldnt recommend buying it. Also the XM radio goofs up (not a big deal but it does happen) and they installed their WIFI in the Acadia and it shows theres a signal, but you cant use the WIFI.
I have a 2012 Acadia. Once again, another recall! Absolutely no reimbursement from GM for all the days spent inconvenienced. As well, we have been back 4xs to the dealer for the passenger seat sensor. Airbag light continues to come on. Dont feel safe at all in this vehicle.
Purchased a 2013 Acadia Denali, not even a year ago. Suddenly, dealing with major oil consumption. Within 100 miles been down 2-3 quarts low. Been in and out of a dealership 3 times now (still under power terrain warranty). Dealer tops oil off and runs it around, says its fine. This is only happening to me according to them. People, I cant stress enough, these cars have been a headache since 2007, and even years later theyre still seeing more time than needed at a dealership. We have done nothing but baby this vehicle since we owned it at 60k. Now has 80k. 20k miles for this thing to start failing? GMC has been NO HELP. They keep directing me to a dealer. Dealer is either overfilling it and letting the overfill burn off or is dumping some sort of miracle job into the motor to get it to quit. Run far away from these vehicles. Theyll do nothing but give headaches and drain your bank account.
My wife and I bought our GMC Acadia new in 2011 and we have put more money into this vehicle than our Dodge truck we bought 15 years ago. First the struts were blown out the third year we owned it and also a stabilizer bar and most recently the throttle sensor went bad and so the entire throttle body needed to be replaced and also some reprogramming supposedly. Not impressed with this GMC - could be the last one we ever own. Oh and of course the later fix gmc weasled around the warranty knowing which parts are junk and how to get around covering junk parts.
GMC Acadia 2008 - I had a problem with my steering making a squeaking sound and getting harder to turn. I took it to gmc to have it checked. They found nothing in Oct.2014. The noise got louder, the car currently has 25,095 miles on it. Now I am being told the rack and pinion is leaking and needs to be replaced. The car has never been in an accident and has had all of the maintenance kept up. I received a letter from gmc saying they would replace the power steering pump if I had a problem, gmc does not consider this to be part of the pump problem, therefore they will not cover it. I spoke with a gmc rep. reference # ** today.
Bought a 2009 gmc Acadia in 2010 that was supposed to be an execs vehicle. Paid over 50k when said and done. We have 17 pages of repairs already. Steering was replaced 5 times and is making the same clicking but gmc feels I should pay to fix it. Whenever we gas up the truck wont start. They force you to do all kinds of bs maintenance to keep your warranty which ironically never covers the issues or parts needed. In addition there have been at least 9 recalls in 5 years. Will never buy a Gmc vehicle again.
The vehicle would not shift out of 2nd gear going down the highway. The check engine light came on, and there are now four codes all for internal transmission issues. The car is 4 months past the 5-year warranty, but only 64000 miles. This is a huge safety issue. If this transmission fails while on an interstate highway, and it will not go over 20 mph, the results could be deadly. By researching this issue, I have found a considerable amount of complaints about 2007 GMC Acadias between 50,000 and 80,000 miles having transmission failures, but yet no recalls. This is an issue that GMC is well aware of, through their own admissions. Why is there such a delay waiting for a recall? Are all of the complaints going to have to wait for a fatality before GMC admits there needs to be corrective actions?
Ive had constant problems with this GMC Acadia. It is soooo sad that consumers can get screwed like this & GM dont have to own up to their products... This cost people homes, jobs, stress, etc. Im looking at all of the complaints and wondering how are they getting away with this. I purchased this truck used in 2011. I thought ok, just 4 years old... Worst experience of my life. The next year, the problems started. New power steering pump, Sun roof constant leaks, destroying the interior lining. Automatic windows going out. My head lights & tail lights constantly going out. Throttle body Valve??? Dont ask me but it cost approx $1300 to replace... And the worst, my TRANSMISSION! I was told the TCM fixed it and the car started back running... Then it wouldnt go forward again... Was told the transmission again... At the same time, all the sound went out in my car, no radio... no onstar... no blinkers, etc... This is horrible... We have to stand up... Im hearing the same complaints. This car has been such a hardship... IF anyone has had any similar problems... please email me at **. Thank you!
I purchased a brand new 2012 GMC Acadia at the end of November 2011. The engine had to be replaced at 31,000 miles. When they replaced the engine (thankfully that was covered under warranty) and took it for a test ride it was noted that the engine was MISFIRING. They replaced the fuel injector and everything seemed kind of ok for a while. Months later the car had a thumping/ rattling noise in the front end. Also the car started misfiring again. Spark plugs were changed twice and coil was replaced. I have been towed a few times and drove to the dealership numerous times. The car has been in the shop 22 times for the SAME TWO ISSUES. They changed just about everything in the front end for the thumping/rattling noise... struts, bushings, etc. They couldnt figure it out so they had a GMC expert fly out from the Midwest. Supposedly they fixed the issue and the noise went away for a while and came back. Now they tell me I need new struts!!?? Again?? And, now they tell me I need new cylinder heads also at $5100!! This new engine only has 60,000 miles on it!! I have a friend who has owned a shop for 35 years and has worked on my car a couple of times. He thinks maybe when they put the engine in they pinched the wiring harness or its something electrical that is causing the misfiring since it is random. He also feels since they changed everything in the front end they didnt tighten the cradle bolts when they put the engine back in and that is whats causing the rattling noise. These problems started after they put the new engine in. Whatever the case the car has been a piece of junk from the beginning. Also the power steering pump has been replaced twice in two years, not to mention numerous recalls and other issues. I have contacted an attorney and I would NEVER trust another GMC vehicle. I have NEVER owned a vehicle with so many issues. Not even a used vehicle...
I have a 2009 GMC truck with 80 thousand KM on it. The transmission failed. I do not tow heavy lousy 14-foot boat and trailer with a 15hp engine on it. A 1.5 cylinder car could tow this boat. Cost me 3500.00 for replacement transmission. STAY AWAY from GMC trucks... or buy one and put 3500.00 aside cause youre going to need it!
When is GMC going to admit that they threw quality out the window when they built this vehicle. Recalls are done only when its life and death. Right from the start, my headlight harnesses melted. Thousands of similar complaints online but no recall yet. Steering column, timing chain and the list goes on. Now for the shocker. I took my Acadia to the dealer because I received a Special Coverage Program 14582. My vehicle ran rough and the check engine light was on. That is exactly what the Notice described. I also asked the dealer to inspect the front end and steering because there was an outstanding power steering pump recall. After a few hours, the dealer called me back with the news.As per the email, my 2009 GMC Acadia with 150,000 km needed: replacement of catalytic converter bank2 $722.10, replacement of pre-CAT/post cal oxygen sensors $451.41, fuel system servicing recommended $169.95, replacement of spark plugs $295.40, evap purge solenoid $124.32, replace both front struts $952.86, replace both rear shocks $456.00, replace one broken engine mount $248.42, replace water pump $513.50, perform four wheel alignment $129.95, replace rack and pinion assembly $1,583.24, replace right front lower control arm bushing(s) $416.05, replace left front lower control arm bushing(s) $416.05, replace left rear upper control arm $541.12, replace right rear upper control arm $541.12, plus three separate @120.00. Diagnose charges for the check engine light, an oil leak and steering and suspension came to over $9,000.00.Sorry for the long-winded story. I only accepted the repairs that I thought were important. It came out to just over $2,000.00 and the Acadia seems perfect now. Moral of the story is that dealership service areas will attempt to build you a new car if you let them. I think they wanted me to give up on this SUV and head straight for their showroom.
I purchased a 2009 GMC Acadia in July of 2011. Since then, I have had major issues with the car. I took it in to get serviced at GMC Baytown where I purchased the vehicle because it was running rough. When I got up to 70, the car would surge and vibrate to the point that I thought it was going to completely die on me. They fixed the car after 3 weeks of having a rental and poor communication from them. I got the car back and it was not fixed; it did the same thing before I even got it home. I live in Hamshire, Texas, so I was driving over 30 minutes to the dealership for service. I again took the car back and they changed more parts and again, it was not fixed. After trip 4, they finally realized it was the engine coils. After so many problems, I asked the dealership to buy back the vehicle for my current balance and they were very rude and talked horrible to me. The owner even said I was lying about his salesman Scott not calling me back after 10-15 phone calls about a new vehicle. It was so bad my husband went to get the vehicle and made them apologize to me. The salesman Scott did apologize and stated, Im sorry for not calling you. I have no excuses why I didnt call. I know you are aggravated about your air conditioner being out and that is understandable. He didnt even know why my car was even there. Then the next day, my power steering went out and they refused to look at it and told me to take it to another dealership because nothing they worked on could have affected it. I took my vehicle to another mechanic and we found that a piece they had worked on was broken and replaced it with a drinking straw! My car is still broken.
Bought a 2009 GMC ACADIA in 2008 for 42,000. I took it in dozens of times starting at under 5000 miles for loud idling, banging sounds, sludged engine, steering loss, drastically dropped fuel economy, etc. Given one excuse after another claiming oil not changed enough despite receipts proven I had. GMC claimed I had never brought it in for oil changes there. They also claimed they had no record of several of the times I brought it in to them while on warranty. I produced receipts from the dealers service department that showed I had. Every time I brought it in they claimed they could not hear probs, couldnt recreate the steering etc. Right after the warranty expire the same service manager who had said probably 5 times he couldnt hear the prob or recreate the steering issue says as he drove it back Do you know your steering is out and sounds like your engines going to need to be replaced? Fast forward years later and they finally did a recall on the steering so that is fixed. The transmission is now on a 120,000 mile extended warranty. They it out to avoid another recall - Timing Chain recall that if you try to have down they claim it has been done even though no record. I take it to another dealer and he says flat out GMC refuses to replace the failed engines that are failing in all these models. Funny I guess we all didnt do our oil right huh? Im ready for a class action suit. Contact me to join. The steering, timing chain and transmission recalls and extended warranties are all because of class action suits. Lets do this people. They cant keep selling expensive pieces of junk to good honest hard working American families.
We bought a used 2007 Acadia, I love it. I needed the roomy SUV. I have twin granddaughters, 2 yrs old, that I watch while their parents work. I also take my 80-yr-old parents where they need to go, so I needed the room. My Acadias AC quit!! I didnt need that. I took it to the dealer where I bought it, they said my ac line had rubbed against a bracket and had a hole in it. OK, I thought it couldnt cost that much to replace a line, Wrong!!!! The line is in behind the motor, against the firewall of the SUV and that they would have to pull the motor to get to it!!! COST: estimate is over $1500!!! I cant afford that. I retired the day before from driving a school bus, no way can I afford that. The next day I took it back to the dealership to trade it in. I gave $14,500 for my SUV just 5 mo ago, so I thought I had paid enough on it to at least get pay off, Not!! They offered me $9,600 for it because they would have to fix AC!!! So far, I havent fixed the AC, I will have to rent a vehicle to take my parents on vacation in Sept. This is just crazy. If anyone else has had this problem, please let me know if there is a better solution to this problem.
I have owned this 2008 Acadia for less than a year and have only put 20,000 miles on it. And the transmission went out leaving us with an expensive towing bill and from what I am reading, this is a common problem. What a lousy Christmas present from GMC. A known problem and they arent doing a recall? I have 4 friends that were so impressed with my beautiful Acadia that they also have went out and bought one. I feel horrible and dread telling them tomorrow that they should probably trade ASAP!!! GMC isnt taking responsibility on this problem. Looks like I am looking at a very expensive repair and probably a lousy trade in.
Bought brand new out of showroom and transmission went 6 months in. Car was too new to get new parts so had rebuilt done. After that it went out again at 75,000 and had to pay because past warranty. Now on 3rd tranny and rear axle is out and starter. This car is a complete nightmare and stuck with it.
While parking at a store, My wife had her foot on the brake approaching the parking space, when the gas pedal suddenly went to the floor (full throttle). She tried to stop by applying more pressure on the brakes. This did not stop the car (2007 GMC Acadia), She also tried pulling up on the throttle with my foot, couldn’t get it to come up. She finally stopped when the car hit the Walmart store outer wall. My daughter was in the car with her at the time and witnessed the entire incident just as described above. This was a $5200. Crash, as well as her first collision counting against my record in 45 Years of driving. Has anyone else had this happen to them, GMC needs to check these vehicles out for this problem and get them fixed before some get hurt or dies.
We bought a used 2010 Acadia with 30,000 miles. Engine had to be replaced when we had it 3 months, fortunately still on manufacture warranty. Then recall notice after we paid $200 to repair electronic system. Windshield wipers failed and had to be repaired. Now air conditioner needs to be replaced. Stay FAR, FAR away from ACADIAs. Dont purchase. Money Pit!!!
We have a 2011 GMC Acadia, 53,000 miles later still no issues. The only issue we have had is a wiring issue. The lights didnt work right so we got it fixed. We have not had an issue since and couldnt be happier with this car. Great job GM, the only reason why these others are saying bad things about it is because they are nothing but full-blown HATERS! This car is absolutely amazing. Plus everyone knows not to bring their cars to the dealership unless its under warranty because they LIE about things that are broken or it still works they just want their money. If its under warranty sure but if not take it to a family repair shop. Overall the Acadia is WOW.
This has been a very good vehicle overall. Have had no real issues with vehicle mechanically or otherwise. Vehicle has good performance and fuel use. Good overall vehicle for traveling and local use. Comfortable and easy to drive. Would recommend this vehicle to anyone looking for dependability and comfort for a good price. Has all the high tech things that make a vehicle easier to own and use.
I am furious! My husband and I have a 2007 Acadia and within the past three months, due to extensive rainfall, the car has become completely non-functional. Why in the world has there not been a recall or lawsuit involving the fact that these cars leak water into the electrical system? First the AC stopped working in the back (temporary). Then the AMP completely blew out - no radio, no turn signal sound. When my husband looked it up online, he discovered what MANY people have encountered... the two (driver and passenger) electrical door connections were FULL OF WATER! Then today!!!!! I put my car in park and pulled the keys from the ignition and the engine continued to run for two minutes (By the sound of it, I truly thought I was hearing my Dads 1976 El Camino)... It then stuttered and died!!!!!! Now battery is dead because something under the hood has continued running despite the cars idle state. Warranty gone! Electrical system was repaired by previous owners after 2008 recall. SOOO Frustrated!!!!! How much money am I looking at here?
There should definitely be a transmission recall on this SUV. I have heard so many customers unsatisfied with this out of pocket expense. My warranty expired of course and now Im going to have pay $4,000 on a new transmission, money I dont have at the moment!!!!! So disappointed... My wife and I just had a baby. I cant afford this now, I dont know Im going to do...
We purchased 2008 GM Arcadia and have had nothing but problems... from water leaks inside the car, electrical problems, throttle body etc. GM does not stand behind their product and I warn anyone looking... not to buy any GM product!
I purchased my 2012 Denali from an Authorized dealer in Anchorage Alaska. I live in a rural community in Alaska and had my car barged to me in Nome Alaska. I have serviced my car 2 times a year with our local mechanic. My car as less than 25,000 miles on it. I drive less than 4 miles round trip to work at 25 to 30 miles per hr. This car has never been ran hard. This SUV is now in Catastrophic engine failure!!! The only way to check on what is going on with it is to pull the engine. If there is an issue with the engine we should just replace it due to the cost of whatever could be the problem and no guarantees it will not happen again. My mechanic explained that this is a known issue with these engines and there is no way of preventing it from happening even if we replace the engine!!! I feel like I have a beautiful piece of junk. I loved everything about this SUV. I paid top $$$ to have a nice reliable vehicle. I will never buy a GMC again.
2011 GMC Acadia 49000 miles, water pump went out. Noticeable loose transmission gear issues, i.e., parked on a decline, driver puts into reverse gear and vehicle rolls forward two to three feet. This also happens when on an incline too. Plus, long period to wait for transmission to change from one gear to the next, such as from park to reverse and reverse to drive. After the water pump had been replaced, cars frame is noticeably creaking when going around corners/turns.
I purchased a 2007 GMC Acadia in 2006 brand new. When I had about 38,000 miles on it I would hear a clunk when I would turn left or right took it to the dealership several times. They could not hear it. I finally gave up on it. Then my transmission went out & I called the attorney general after paying about 4000 dollars to get it fixed. Two weeks after I called them I received a letter in the mail and they had a recall & I got my money back.Now the rack & pinion had to be replace. Im very upset as I when on the internet And found out that several other people have had the same problem. If anyone still has a Acadia please call this number as this is a safety issue that should be address for our safety and our childrens safety. The # is 888-327-4236. It cost me 1400 dollars for the rack & pinion to be replaced when I feel that they could have the solved the problem if they would have just check underneath the car. I now know that is why it would always clunk.
The horse power in this vehicle is amazing, 310hp stock. The engine under 60 miles an hr kicks over to a 4 cylinder to conserve gas. With my long commutes each day I can get 450 miles out of the 22 gallon tank.
Thanks gmc. I bought a 2007 Arcadia it has 75000 miles on it and I now need a transmission. My car just stopped on the road. For the money I spent and from what I read this is an ongoing problem. I cannot afford 3500 dollars but I guess you could not care one bit. Thanks for all your ads telling me how great this car is.
I bought my Acadia in Dec. 13. Within a month of buying it, Ive had trouble with the A/C blowing hot air, and had the catalytic converter replaced. Luckily, it was still under warranty. About 3 weeks ago, the engine light came on again. The repair shop I took it to said it was the transmission. I took it to a transmission shop, who said it was a known problem with this model of transmission, and that it was still being produced, even though its a known piece of junk. GM isnt obligated to do anything, because its not a life threatening problem. I will never buy anything made by GM, again.
Driving 45mph, when suddenly didnt seem to have power. Called my husband and he asked me to try a couple things and found out I only had 2nd gear. Had car towed to dealership where I was informed that clutch wave plate failed and required new transmission. Because Ive had the vehicle over 5 years, it wasnt covered under warranty. Cant believe with all the complaints on this transmission that GM isnt offering a recall or help with assistance. Ive talked 2 of my friends into buying Acadia because of my experience. Thank goodness they bought after 2010 which coincidentally GM revamped the entire transmission. Coincidence? I think not!
For the past 3 months my check engine light continues to come on. I have had a complete tune up, with all spark plugs being replaced, air filters replaced, etc. Always keep levels checked and changed when needed. No real problems with the vehicle (2011 GMC Acadia) until now. Check engine light comes on repeatedly, even after work is completed. I have taken this vehicle to 3 shops for a diagnostic check. Only two had the same diagnostic results. Mostly timing chain issues, possible stretched. I dont understand why this is happening at this point. Has there been any recalls regarding this matter. I havent seen or heard of any recall.
Why does the 2007 and 2009 GMC Acadia get an extended warranty on the timing chain and not the 2008??? Same engine, etc. why does GMC not back up this product. We have had very numerous repairs on this 2008 while other vehicles our kids have, Toyota, have none of these problems. Love the 2015 Acadia Denali but hesitant on buying due to concern for these same problems.
My 2012 GMC Acadia, 45000 miles, 20 days under the 5 year warranty and the fuel rail fails. $1700 to repair and GMC said it that part is not under warranty. However, the fuel pump is, but not the rail to get the fuel to the engine. Ever hear of anything so stupid? Will carefully consider another make and model on my next purchase after that sting.
The Acadia Denali is the same as the Acadia with the molding taken off and the cute Denali put on it. What luxury vehicle doesnt have a console with departments in it? What kind of luxury vehicle doesnt have automatic passenger controls? It truly rides like a truck highway and streets. Save your money - at the least dont pay extra for the false luxury. If you must, buy the Buick. Or go elsewhere. Period... Tell everyone you know. I kicked my butt already.
Our Acadia has had a number of issues! We would try to put it in gear and try to backup and it wouldnt go anywhere. We would shut it off and let it sit and try it again, sometimes it would work sometimes wait and do it again. The wipers wouldnt work, the gauges would dance while driving or not work at all, the stereo would work off and on. While turning at speeds 50mph and above turning right only, it would start bouncing side to side only at a certain point of the turn. This would make you feel as if you were going to lose control. In the last couple days it would have power but when you try to start it nothing happens. We had a leak running under the dash into the heater fan. We was told it is leaking from the body above the windshield. We have taken to the shop many times and only repaired the fan motor to the heater. Loved gmc vehicles but think I will never do this again. GMC has left us needing a bailout of this pile they are willing to leave everyone with. They really should consider fixing their problem!
In April of 2012, my husband and I decided to purchase a brand new 2012 GMC Acadia. Since then we have been taking this car to dealership for different problem. First, we felt the engine shake multiple times, especially in the morning when we first start the car and sometimes when shifting gears, dealership said no problem with transmission. In less than 2 years, our headlights went out and that had to be replaced. Buttons on dashboard already peeling off, gas tank sensor is off, it stops filling up before tank is full. It has been raining in California, 2-3 days of rain, we start the car, and there is completely no sound coming out of the speaker. We take the car to the dealership and they say that water accumulated somewhere in the sunroof and did not drain and caused electrical to short circuit. They want $1600 to fix. I really thought this car was great, size was perfect for my family, but unfortunately, I was wrong.
I bought brand new (expensive) 2015 Acadia Denali 3 yrs ago. I get it Ziebarted with diamond gloss wax as recommended by GMC dealership every year faithfully. This vehicle was my pride and joy sort of speak. I have a defect in the paint on the hood. There is no paint damage or scratches in this area, its started to show as a rust bubble. Of course, paint only covered under warranty if 36,000 miles or 3 yrs, which I dont qualify for. So sorry about my luck. Also I have the same problem as the 2015 Buick Enclave with an inoperative purge solenoid, its causing the same problems but you guessed it, no recall on the Acadias so again, no help from GMC after spending so much money.
I bought my 2009 Acadia SLT brand new in 2010 since it was on offer, since then I had problems two times with the fuel system and had to replace it all. And by all I mean fuel rails, fuel injectors, spark plugs, fuel pump, fuel sensors and hoses, I get warning lights of low oil pressure from time to time with no apparent reason. I also had to replace the complete front suspension with the lower control arms and engine mounts. Now I am also getting a warning that I have a bad catalytic converter. Not to forget to mention that I had to replace the hydraulics for both the trunk and the hood, and what kind of car has the battery behind the passenger seat? Not to mention that the engine compartment is too congested and you cant even see the accessory belt in order to know if it needs replacing. My advice is never to buy an Acadia. I think total cost of repairs so far is about $10,000 and it only is driven 75,000 miles so far.
December 18, 2010. Purchased 2011 GMC Acadia LT-1, Model ACA, for $39,363.19. November 2015 - Received the following notice from GMC: As the owner of a 2011 model year GMC Acadia, your satisfaction with our product is very important to us. This letter is intended to make you aware that, on some 2011 model year GMC Acadia vehicles, the throttle-position sensor may cause the engine to run rough, cause the malfunction-indicator lamp and/or an engine reduced power message to illuminate, and reduce the engine’s power. Do not take your vehicle to your GMC dealer as a result of this letter unless you believe that your vehicle has the condition as described above. General Motors is providing owners with additional protection for the condition described above. If this condition occurs on your 2011 GMC Acadia within 10 years of the date your vehicle was originally placed in service or 120,000 miles, whichever occurs first, the condition will be repaired for you at no charge. Our Acadia did not have the malfunction-indicator lamp and/or an engine reduced power message illuminate but starting in January 2016, the engine did start to run rough.January 2 – January 7, 2016. First Noticed Problems: Our Acadia engine was running very rough – idling, accelerating with unusual RPM’s, not running smoothly, stopped at lights and it felt it was going to die, etc. The Acadia has 60K miles on it. Brought the car to BTR (garage we have used for over 20 years, and 9 cars). BTR replaced four Solenoids, which did not fix the problem. After several more days trying to diagnose the problem, they suggested we have the car towed to a GM dealer that was most convenient, Classic Chevrolet. So we did.January 8 – January 25, 2016. Classic Chevrolet reported that the problem was the Catalytic Converter, and that they would replace it, under warranty. Apparently, this did not fix the problem. After researching this for several days, they were looking at a timing chain. Classic informed us that ‘needed to open the front end to further diagnose it. This was going to cost us $1,600 to open up the engine, and it could cost significantly more depending on what they find.’ Classic then reported they found ‘metal shavings’ in the oil, diagnosed the problem as “Catastrophic Engine Failure” and reported we needed a whole new engine, at a cost of about $7,700, on a 2011 GMC Acadia with 60K miles. Classic stated that since we had not had the Acadia serviced (i.e. oil changes, etc.) at a GM dealer, thus ACDelco oil filters were not used, we would be responsible for 100% of the cost.After we provided receipts for the regular maintenance required for an automobile, Classic stated that GM would pay for 60% of the new engine, and we would be responsible for 40% of the costs. The offer of us paying for 40% of the costs of a new engine is unacceptable. According to our Acadia’s owner’s manual we were not required, nor is it even suggested, to use ACDelco oil filters, and that according to the Federal Trade Commission, i.e. the Magnuson-Moss Warranty Act, it is against the law for a car manufacturer to mandate a specific brand of car product, unless it is provided at no charge. After we informed Classic of the above mentioned point, Classic Chevrolet stated they wanted to tow the car to a GMC dealership. So, it was towed to GMC Beck & Masten North. This is where the car was purchased in 2010.January 25 – Present. Upon receipt of the car, GMC Beck & Masten North first reported they needed to do their own diagnostic research as no paperwork was sent with the car. Furthermore, they stated the car started up fine, albeit it was running a little rough, but they would get back to us with further details as soon as possible. After over 2 weeks at this dealer, now the 3rd repair shop to be used, the service manager stated that ‘the engine looks good, appears to be well maintained. Our service records were good but he was waiting on GMC to see what kind of assistance they could offer. He also stated the oil looked good, and that he did not see any problem with the filter and/or using after market oil filters.’Finally, Beck & Masten stated the engine needs to be replaced – 5 of the 6 bearings were spun/gone – it would cost approximately $8,000, and that GMC would pay for 50% of the costs and we would be responsible for the other 50%. Again, this is totally unacceptable. Beck & Masten stated they would talk to their regional GMC representative and get back to us. Other notes during this process: This is 2011 GMC Acadia – purchased on December 18, 2010 – it has 60K miles on it – the problems started 5 years and 15 days after it was purchased. It is not stated in the owner’s manual what brand, or what specs are required, in an oil filter. We have serviced this car regularly since the date it was purchased – have provided all receipts to date. We have spoken to GMC Customer Service, (1-800-462-8782), during this whole process.We have been told to be patient 63 times. Industrial Distributors, supplier of the oil filters to BTR, called Classic Chevrolet, the dealer who originally stated the after-market oil filters were faulty, in attempt to investigate the filter scenario in more detail. Classic never returned phone call. General Manager of Classic Chevrolet, commented that he ‘had a hard time believing that after-market oil filters would cause catastrophic engine failure.’ We have been told “I understand your frustration”, 47 times. Beck& Masten, stated there could be two reasons that this many bearings in an engine would fail. 1. There was water in the engine, i.e. car drove through high water. However, they stated there was no evidence this ever occurred (which we also attested to), or 2. There was poor lubrication in the engine due to lack of oil. We have provided all receipts affirming the Acadia was serviced at regular intervals. We have further reported that at no time was there an indication that oil was low in the Acadia. Therefore, if poor lubrication did occur, any warning indicators in the Acadia did not work properly.The engine in the Acadia is a 3.6 LLT, is a Direct Injection Engine. This feature causes extremely rapid degradation/failure of the oil between changes, resulting in rapid degradation of cam gears, timing chains and premature failure of crank bearings. It is our understanding GM stopped using this engine in the Cadillacs, LaCrosses and Camaros. General Manager of GMC Beck & Masten, stated, unsolicited, that his recommendation for the future, whether it is a GM product or not, to have cars serviced only at a dealer, because it ‘carries more weight.” Commentary: Kind of interesting how a GM would suggest building your war chest for a potential fight with the manufacturer. Is GM building cars anticipating situations like this to happen on a regular occurrence? Several times, we asked Classic Chevrolet, GMC Customer Service and GMC Beck & Masten North for their diagnoses in writing. As of this date, nothing has been provided.Not once, have we seen any evidence that GM, GMC, Classic Chevrolet, and GMC Beck & Masten North, are working together to resolve this issue. Commentary: seems to be a Catastrophic Communication Failure for a Catastrophic Engine Failure! GMC, GM, GMC Beck & Masten, not to mention numerous auto mechanics we have talked to, all question, “Why was the car transferred from one GM dealer to another GM dealer?” BTR – it was explained to us that a catastrophic engine failure is a term used to describe a complete failure of the engine. 5 out 6 bearings spun would mean completely knock out the engine. If a bearing fails, you hear a “knock” or a “ping”, usually one fails at a time. If there were 5 bearings failed it had to be an instantaneous loss of oil and a catastrophic failure. If the engine ran on January 8th to check the catalytic converter, when did this catastrophic failure occur? On Jan 26th, after going to Beck & Masten, the engine started up but ran hard with knocks. I was under the impression with 5 bearings failed the engine shouldn’t even start. Beck & Masten sent this to us a little while ago: When we disassembled your vehicle, we found 5 spun rod bearings and scored cylinder walls. The engine (inside) was not dirty and the oil was clean. The oil looked to have been changed recently. Cause of failure is unknown. It will be necessary to replace engine to complete this repair. Commentary: Kind of sounds like a faulty engine to me!
Upon receiving a letter from GM regarding the water pump shaft seal in my 2009 GMC Acadia, I called customer service to notify them of an incident that took place with my vehicle about three weeks ago. After my husband and I were forced to pull off of interstate 95 just south of Washington, DC during rush hour, we had to replace our water pump due to its lacking ability to function as well as belt that had been leaked on due to problems with the water pump. The letter from GM does imply that should the seal not function properly, the water pumps operating ability could be compromised. Prior to the breakdown, my husband and I noticed low coolant levels, monitored the levels and added coolant when needed. The engine fan continued to run even after the vehicle had stopped - a sign that something was not working right. I contacted GM customer service regarding the cost of the repair that, to me, seems a result of a malfunctioning part produced by the company. I was informed that because the vehicle was not repaired at a dealership, they were unable to reimburse me for the repairs. At the time, the vehicle was not drivable and was taken to the closest available repair shop. The closest dealer was almost an hour away. I am filing the complaint as I find it unfair and unjust that GM has not recalled the water pump shaft seal and instead is hiding behind the issue by calling it a courtesy customer service letter. After researching the issue, I discovered that I am not alone in believing that this part should be recalled. The letter offers this resolve: Your GMC dealer will check your vehicles coolant level and, if necessary, will add sufficient engine coolant. If the seal is compromised, the vehicle will continue to need additional and unordinary amounts of engine coolant fluid. This letter offers a cowardly attempt at patching the real issue (that is the malfunctioning water pump shaft seal). I feel strongly that this part should be recalled.
Ive been having several issues with this vehicle. 2nd injector gone bad in less than 90k miles. It seems to be a known issue with vehicle but they refuse to take responsibility for it. Dealership deals with this same issue with multiple customers with no assistance or acknowledgement at all from manufacturer. Reached out to GM and received no assistance at all.
When we purchased our 2009 Acadia, it was the day they announced their bankruptcy. We bought anyway because we wanted to buy American and be part of the solution. We loved the midsize look and feel and with the captains chairs in the middle, it allowed our third child, not in a carseat, to get to the back row nicely. So this vehicle is very nice for its practicality and spacious feel for all riders given its smaller size.So the bad news. One recall after another after another. I cant complain too much about that, as long as they get it right. What I am angry about is that there is a transmission problem throughout the company. GM mechanics know this. They know the solenoids are crap, but keep putting junk in their vehicles so that we the consumer has to pay an arm and a leg to get a $65 piece replaced because it requires taking the whole engine out. This happened once at 65k miles, and I thought, well, I guess this happens because that is what the mechanic said. But now it is happening again one year later, a different coil this time. I refuse to keep paying for this is. This is a known issue and the company is doing nothing about it.If I have to, I will do something about it. I will go back to buying Mitsubishi and Audi like I have in the past. Never had any solenoid coil problems with those cars. Never had any customer service problems either. As a matter of fact, Audi has stood by their products even out of warranty because they felt bad about a water pump that went bad. Lets see if GM steps up and takes care of those that took care of them in their darkest moment.
I bought this 2010 Acadia 3 months ago. Oh sure, it looks great, but I discovered the a/c doesnt work, the window locks dont work, the windshield washers dont work. When I remove the gas cap to refuel, it wont start unless I floor it. It cranks slow like that battery or starter is bad. Now it pops into neutral while driving and the electric door locks cycle up and down rapidly. What a huge pile of crap this vehicle is. I was a certified GM mechanic for 20 years, but after seeing what kind of junk they are building now, Im ashamed to admit that to anyone. Dont ever buy one of these vehicles. The warranty company is worthless, says the problems are on me, and they wont repair them.
2008 GMC Acadia SLT-2 - I purchased this vehicle a few years ago and absolutely loved it. The timing when the warranty expired and the problems began was very coincidental! Power steering went at 70K miles - had to replace the pump and rack and pinion. The low tire pressure lights keep coming on as well as the check engine light. Now, when stopped at a light, the vehicle feels as though it wants to charge forward and the RPMs run wild. A few times Ive been in the car with my children where it stopped running or wouldnt start and let out a loud noise when I tried to start it. I am a single mom and unfortunately cannot afford these repairs let alone a new car!!! Ive had other problems with the moonroof leaking into the overhead lighting as well. I never thought a car with the price tag that the Acadia comes with would have so many (expensive) issues and so little support from GMC. I currently only have 82K miles on the car, which isnt really that high!
2007 GMC Acadia radio and sound issues - About a year and a half ago, we started experiencing problems with having no sounds for the radio, blinkers, seat belt, back up warning sound that a child or something is behind the vehicle etc. This is definitely a safety issue if the warning beep is not working when backing up. This happened off and on at first and then everything sound wise has stopped working now for the last 16 months. Except for about 30 minutes this summer when all of the sudden we had sound again. We have no idea what happened but the sound quit again and we have not had any sound since. GMC has said they dont know what the cause is and we should take the vehicle to the dealer to troubleshoot the issue. This will entail a repair bill of hundreds of dollars from what the dealer has estimated. I have read and heard this is a common problem with the Acadia. Looks like GM would step up and recall and fix all these issues everyone is having with the Acadia. Very disappointed with GM and their failure to resolve these issues.
Vehicle has good mileage, good Get up and Go, great extras to make a pleasant and safe drive. The car has many alerts such as tire pressure, oil change due and others that keep you aware of necessary things to do.
Being a GM family, we have been loyal to the brand but the Acadia falls far short compared to the companys other SUVs. There are 943 Technical Service Bulletins issued for the 2017 Acadia alone! Most of them are related to random leaks, failures with steering, suspension and brakes. As the principal driver, I can attest handling is not as stable as the one-size-down Equinox, although it improved noticeably when we switched to a better tire than what came with the car. Within a few months of purchase, the SUV developed a drive train problem, and it was difficult to find a dealership familiar with the bulletin issued by GM and knew how to resolve it. This is now a known problem, with over 300 registered complaints posted just for this particular repair. Another annoying and known issue: at the gas pump, the baffle in the gas tank causes the fuel pump to shut off after 3 gallons. The solution is to manually hold down the level on the pump, or it will keep shutting off after every 2-3 gallons, even when the tank is nearly empty. And then there are the myriad leaks, detailed in the complaints and TSBs…
I purchased a 2011 GMC Acadia with 25,000 miles. I never missed an oil change and updated within 3 years of purchase. The gas pedal became very stiff, causing the car to quickly accelerate. Need to be replaced. The fuel sensor broke and needed to be replaced. The driver side air modulators broke causing hot air to blow. Needed to be replaced. The driver side window control panel broke and needed to be replaced. The hood support rod broke. The radiator broke and needed to be replaced. The radio broke and need to be replaced. The air conditioning blows hot and needs to be replaced. The engine mounts all broke and needed to be replaced. The engine is now dying and was recommended by my mechanic to get rid of the car. He says I need a new engine. I still have a $7000 balance left on the car and it is worthless.
I thought for sure I had not only a beautifully used (with 2 normal previous owners) Acadia. Mint condition. My kids and I finally felt like we were moving up. The coils were replaced, drive shaft per recall was replaced and now all of a sudden car is dead due to engine and timing chain. 2009 GMC Acadia gave me false hope. Still have two years left of payments and I have no idea how I am going to afford to get my car out of the shop now. Am contemplating on getting an attorney.
After I tow my new acadia awd denali, even for a short distance, the vehicle will back up but wont go forward until I turn it off several time and let it run for a long time, until the fluid lubricates the awd system. Have taken to dealer with no satisfaction. Is anyone else having this same problem?
First we had to buy a computer. Then bad leaks that destroyed our DVD player and navigation system. We paid for all. No help from company! After GMC worked on leaks and replaced corroded fuse box, it still leaked. My husband took out headliner and sealed and has not leaked since. Im finished too! They make lemons!
Driving comfort cannot be beat. The GMC Acadia Denali has great back support and all features during cold and warm seasons to add more comfort. Visibility is perfect, great gas mileage for a lot of vehicle, I wish I could afford to keep it after a 39 month lease but it is priced very high for the very low mileage recorded.
Recently, I have been noticing water coming down into my GMC Acadia during rain fall, to the extent that the car carpet was soak in water. I noticed the traces of water under the driver side dashboard and the holding handle on the front passenger side. Please, does anyone know the cause of this leakage?
2007 Acadia. The transmission went out at 125000 miles. It was replaced at certified GM dealership at the cost of 3961.22 Dec. 2014. In March, I received a letter from GMC that some 2007 have experienced a cracked or fractured wave plate. This was the exact problem with my car. GMC will not reimburse us for the repair because of the mileage, even though they are aware of the faulty part. I dont understand how GM can expect loyal customers when they wont take care of us!! Please be sure to post your problems on GM Facebook page.
Our GMC Acadia has been a lemon from shortly after we paid over $45000 for it new in 2008. The DVD/navigation went out first and two refurbished dealer units later, it still does not work to this day. Then we had the recall for the sunroof drains. Whatever the dealership did, it did NOT stop the water from pouring out of your headliner lamp in the rear. The rear window wiper will not shut off for days if you accidentally turn it on. Next we had the rear window fluid reservoir heater recall. That involved the dealer unplugging it to prevent a fire hazard. Next was the leak in the air conditioning condenser. After three consecutive annual recharge fees ($160 plus each), we hope the one the dealer installed will work next summer. The latest fun involves a dead battery. We replaced it with a new one just to find out it died in just a few hours. Trip to a dealer this morning revealed the dead battery was because of extensive water corrosion to the interior fuse panel. The source of the water is from the first recall issue of the water leaks from the sunroof drain tube defects. The dealer said we should fix the sunroof drain prior to putting the new fuse panel in or the problem will just repeat. Additionally the tech stated we should pay them to clean out the drain tubes on an annual basis just to avoid more electrical damage from water. To top things, the tech also advised us the drivers side axle was shot and that the repairs would total over $1500. We still own 4 GM cars and have been faithful for 35 years. In fact, our next purchase was going to be a Cadillac CTS, but after today we are done with GM. Count me in for a class action suit regarding the Acadia, there are several more issue but I have said enough for now.
Ive purchased a 2007 GMC Acadia that has been dangerous when driving in the heavy rain. The car will lose control and wobble and the power steering doesnt work while the car swerves and the traction light goes on. Ive almost been in a few dangerous accidents because of this problem with the kids in the car. Ive taken this car in for recalls that the company has sent me but none was for power steering. Every time I ask them to address and fix this issue, they ignore the question saying that its something else. The power steering also makes a moaning whining noise when turning.
2009 Acadia bought brand new in 09 has turned into a lemon :( I have helped 2 friends buy an Acadia. I have been nearly a spokesperson for the Acadia and now, another major repair is necessary. We have 95k miles on it and the transmission just went out. I am only 4 months past our 5 year warranty (mind you the dealership in which we purchased the Acadia has a LIFETIME power train warranty...but GMC wont honor that because the dealership went out of business). I filed a case with GMC. They contacted the dealership that has our car and have only offered us a discount on refurbishing our transmission... What?! I dont want to refurbish this bad one, I need a new transmission. I did not accept their terms and our car is still sitting at the dealership (its been a week already) and we pray they change their mind and offer us a better deal tomorrow. :(
In 2015 I bought a 2009 at 81000 miles. Since I have purchased it we have replaced the rear shocks, timing chain, coils, wheel bearings, power window motors and the sunroof drain tube was leaking into the blower assembly. It has been an absolute nightmare. The power mirrors have now quit working, the DVD player on the drivers seat only works half the time and my current check engine light is due to a bad catalytic converter. Ive had this car 15 months. I parked it for 4 because I couldnt afford to fix it at one point. Its the only car I have a payment on. I bought it with no warranty from a reputable car dealership close to me in Fishers Indiana. DONT BUY THIS CAR. Im trading it in next week.
Purchased my acadia in october 2008 built custom from factory. I love my truck, my idea was to drive it for 200,000 miles. But at 42,000 miles the transmission went out, all types of other repeated problems, but was absorbed thru the extended gmpp warranty I paid for. Now right after my 95,000 mile warranty is up, Ive moved into my next round of problems. At 105,000, transmission control module goes out 1,200$, water pump replacement (free) and thermostat replacement 480$, front end rack & pinion and struts 600$, car shuts off, all types electrical system going crazy. Today Im told 680 for a fuse box. I love the style and idea of the acadia but the company and dealers and crooks. I have an 08 kia optima I bought new at the same time. It has 90,000 miles on it and all I do to it is change the oil and they gave me free lifetime oil changes for that!!! I WILL NEVER BUY AMERICAN AGAIN!!!!!
I got a 2016 gmc acadia in oct 2015. Weeks after I noticed a noise coming from the engine. Took car in Dec 2015 and was told there was a problem with the sln valve faults p05cc, p05cd, p05cf, and p05ce. Dealership replaced all 4 actuators. Contacted gmc and told them that my vehicle is a lemon. Earlier this year started to have same problem informed dealership. Sunday 8/7 coming back from an outing got a ln alert on dashboard engine overheating. Had to pull over. Had vehicle towed to dealership, diagnostics engine is damaged. They had to order a new engine which will take about 2 weeks. Contacted gmc, open case and have not heard back. I just want for them to buy my car back because they sold me a lemon. Brand new car I should not be having these problems.
Purchased a used with 50000 miles 2009 Acadia. All routine PM completed on Acadia. First problem occurred at 75000 miles. Transmission began to slip, felt like engine missing, then reverse went out, heard a pop. There is a plate in there that snapped. GMC replaced the Tranny. Happy for that. Second problem 76000 miles, O2 sensors changed, 102$ each. Next the converters failed. Replaced the front and I gutted the rear one. Engine light stayed on but ran fine a little rich. Converters are 450-560$. Next problem the passenger door window not working fixed myself. Next problem the rear hatch collapsed on my wifes back and her back is broken due to this. Next problem, the power steering pump went out, it would work fine then stop all of a sudden. My wife and I were constantly avoiding wrecks due to this. Take the Acadia to dealer for recall. They tell me they need to see if the number on the pump is the recalled one. Im like, Well its bad so... must be... A week later... The service guy tells me, Well your strut is out, your motor mounts are bad, and your rack and pinion need to be replaced. Its leaking oil. They had Acadia for a week and still did not look at the pump. I take it home, replace the rack and pinion and both struts, the motor mounts were not bad at all. I take it back to the dealer and tell him, Ok, here. Check to see if the pump is the recall one. He calls me two days later says to me, Until you replace the rack and pinion we cant check the pump. I blow my fuse, tell him not very nicely the parts I replaced. I take Acadia home then order a pump on eBay 150$. Change it myself in a hour. CURRENT problem, fill up with gas Acadia dies in the middle of my left turn in traffic. Get help tow it home. I checked fuel pressure it was low so I changed the fuel pump myself 150$, and put brand new plugs in it. Before I send to dealer I had friend who is a mechanic put code computer on it, throws 6 codes over and over. I research web, says code related to timing chain stretched. I send to dealer telling them the codes. They call me next day say, Your plugs are black, burnt up. I say, That is brand new plugs. Never ran with them. How can they be burnt up? Then he says, Ill put factory set in and try again. Calls me back says, Well I have real bad news, we ran a oil analysis on the Acadia and you have signs of metal in your oil. Then tells me the rear converter got sucked into the engine (the one I gutted out) and caused the crank shaft and pistons to fail, and I need a engine. Also tells me they got the Acadia running but it would not go over 1500 rpm. So Im like, Well you just told me the engine was running but not over 1500 rpm, how can the crank shaft and pistons be bad if this is the case? Far as the oil and metal all oil will have trace of metal at this mileage its called wear. I am so disgusted with this dealership and GMC in general. I will never buy anything GMC makes again. 37,000$ AND WE DROVE THE CAR FOR ONLY 70,000 MILES.This is Courtesy GMC in Broussard LA. Do not go there people. Every time this service guy talks to me about my car it is all lies. I dont think they even looked into the converter, if they did they would have seen it was gutted completely. My main gripe is how they jump to these conclusions so fast without getting in there and working on things. Its like they see one thing and stop and blame everything on that one issue which has for me been never the main problem with this Acadia.
2013 GMC Acadia Denali with 13,500 miles. The driver seat bezel is cracked. Brought it in to the dealer for warranty repairs. Was told by the dealer that this problem is very common and there is no stock available to fix the seat. I am now on a waiting list to get it fixed. Because the crack is so bad I now have packing tape holding the electronic seat controls from falling out of the seat housing. Since this is so common, why is there no re-call and why isnt GMC doing more to keep up with the parts demand?
My 2013 Acadia has had both Cadillac converters changed. Also Im currently having problems with radio not working, flashers not sounding, seat belts not making a sound when theyre not connected, signals not making a sound when theyre flicking, the radio wont play CDs, wont do anything. It shows up stations but you cant hear anything on. It will pop off and on every now and then so I just dont know whats wrong with this car. It is scary because the cost is astronomical to repair if this is electrical problems. Also the car had problems with it. Was water running from somewhere onto my feet after a rain, which I know there were other people who complained of this as well. Theres no recall for it but other comments states that it has cause some damage to the electrical wiring. I read this in other reviews, I can not afford this cost, Acadia 2013 owners. But of course with all this going on theres no recalls on any of the issues that I have with this vehicle. How frustrating!!!
I own a 2007 acadia. When we bought it we had nothing but problems. The majority of them were covered. The biggest problem is the amplifiers. They said it wasnt related to my flooded vehicle, so if it is not, then there must be a problem with the amps. In order to get these problems added to a recall we need everyone with the same problem to call GMC customer relation at 1-800-462-8782. I have worked for general motors for over 30 years. I pride myself on customer satisfaction. The only way to get recalls is for people to call and get a case number. Be persistent. Thanks.
We have owned this vehicle now for three years. Three transmissions have gone into this vehicle, not to mention damn headlights keep blowing which is $160 to fix because the whole panel has to come out. The power steering pump went and now the car has shut down twice on busy highway. The GM dealer tells me because of low oil, after he just serviced the vehicle less than 3 weeks prior. A car shuts down because of low oil?? No oil light, no warning. We did receive a $180 bill for checking the oil and topping up. I threw the bill in the managers face. Seriously Dangerous that we plan a class action suit on GM for allowing and knowing such a dangerous activity to occur and risking an accident. The second time was with our young son driving in a busy city. Contact me if you would like further information.
I bought this GMC Acadia in August of 2008. Brand new. I followed all scheduled maintenance recommendations set by GMC. At 78,000 miles while driving down the interstate, a hole blows in the side of the transmission stranding my wife and two young sons 3 hours from home. Naturally the factory warranty is up. BUT, I told my wife, This is why you buy from a company such as GMC, they will stand by their product, and help us pay for it. WRONG! GMC totally turned their backs on us! GMC customer service told me twice there is nothing they will do. They did tell me if I had taken it to a GMC dealer theyd look at it. Really? I cant drive it! Its at a private mechanic. What pay to have it towed again to a dealership so they can tell me they wont help me again then over charge me to fix it and make more money off me that I dont have??? NO WAY! The funny thing is, Ive read reviews of tons of people having this exact same problem with GMC and this Acadia transmission problem. Wake up GMC! I say this because not a couple months ago, I told my wife wed buy her a new Tahoe in July of 2016. NOT NOW! Im totally disgusted that a big company such as GMC, has no problem squeezing the little people of America!
This car has been the worst thing that has ever happened to me! Problem after problem! Transmission replaced, continued to have problems, water leaks, actually water pouring in car from dvd player and interior lights, had recall years back, said they replaced tubes, paid for this same problem a few times, then got so bad and complained, they finally sealed it all up and replaced the headliner that was completely water stained! Radio went out due to water damage and I had to pay because they said it was the fuse box! Radio and dvd worked shortly, then back and forth with nothing. I have driven car for over a year with it working/not working. When it doesnt work, no onstar either! So a lot of good the emergency phone is to me! Towed back to the shop again today! Engine light. Running horribly. Put in reverse, jumped forward, rpms shooting up, sounds like something dropped into a woodchipper from under the hood. Oh and headlight is filled with water. First and last GM I will ever own! Its a pretty looking package, but its a pandoras box. GM is bankrupting my family! Thanks GM, youre the best!
At 60,600 miles, just out of warranty, my coil failed. Now at 67000 the catalytic converter has failed. None of this should be happening in a well designed engine but we are told it is the cooling that causes this. Our mechanic said the carbon build up is extraordinary and to get rid of the car. I have 3 other friends who have 09/10 Acadias, and are all seeing similar issues (2 have coils fail). So its just a bad design. Shame, it was a pretty car and would have kept it for the long haul if it wasnt so poorly designed.
Nothing but issues with our 2011 and it just hit 60000 miles. Multiple recalls, alternator, water pump, multiple issues with the front end, air conditioning and heat are all issues that have had to be replaced or fixed. My wife has been left stranded 3 times, twice with the kids, and once was only a couple of days after we dropped it off for our warranty covered inspection/oil change/tire rotation.. Also have multiple friends with the same vehicle and they all have had the same issues and more. Two friends with transmission issues and another with engine failure after the transmission was replaced with just over 100000 miles on it. Ours now is starting to have a burning smell after being driven and takes a second before it knocks and goes into gear. Very disappointed in GM and wont purchase another.
To start with, coil packs all of them now 118,000 miles and I paid hell to get there. Next motor mounts, wow fix them and see how that feels (not good and really ridiculous). Next front axles and now some new noise coming from the front left front area, and another fun project changing spark plugs. Maybe you should not try to put 50lbs. of potatos in a 20 lbs. sack, you know what I mean. I going to have to say Ive owned a lot of cars and I build them all the time, SHELBY1966 AC COBRAS the finest youll ever see, and I dont expect for GMC to stand up to my standards, but I do know what a car should be and this 2009 GMC Acadia does not even get close. Oh and forgot the tail light (brake light and front and rear turn signals, out and Ive heard about and read about it on here and other sites something wrong with the wiring and they say the same thing as always bla, bla bla, ** talk, but the one thing they dont understand is Im done with their sorry excuses and lame **. I will have to go to someone else to buy my cars. You know if we all stuck together, we would get what we should, when we buy something. Well I hope someone reads this and gets off their aces and starts to do the right thing and fix the things they should, and maybe they might win back some of their customers, but for me, bite me once shame on you, bite me twice and take a hike GMC. You know this might sound funny but Im not sure, even if they gave me a new one, that I would take it. I just dont have the time, nor do I want to spend the time to keep it on the street, and well lets not forget about the money involved with all of those fun times running around and getting hog wash from their Techs, and I dont blame them, they didnt build or design them. Bad for them I guess.Now all that being said, I do not want some of you to get fired up and write some stuff back about how great your car is and no problems bla, bla, bla, You can not tell someone something different than what they already know, and that is I know what a car is and how it should perform and you can not take away from me, please do not try. And if you do felt the urge too, please note all of the other people here on the net with the same problems and same results, excuses after excuses and no one owning up to them. The only peace of mind is knowing I dont have to deal with GMC anymore. I really Wish All The Best To Everyone Still Stuck With One Of These For A Lack Of A Better Word (Car). Good Luck!!
We bought our 2012 GMC Acadia brand new in 2012. Fast forward to now 2015....and a stack of paperwork connected to all of the recalls and repairs that we have had on this crap SUV. I have come to know the service manager at the GMC dealership on a first name basis. Our troubles began with the numerous recalls on airbags. Each time they had it in the shop for a recall they found more issues that needed to be replaced/fixed. For example on a routine oil change they found that the oil was spewing all over the engine drive shaft so they replaced the seal to that. I am not sitting in front of all of my paperwork right now as it is in the glove box of our Acadia that now sits at the dealership getting more extensive repairs done on it. Last week I was getting in my car to take my son to practice and noticed a loud weeeeeering sound when I started the car. It would get louder upon my accelerating. I called the GM dealership to tell them of the sound and they said I can bring it in to the dealership in the morning. So we drop it off to let them diagnose the issue. We leave in one of their rental cars only to get a phone call an hour later telling us that they found the car to not register that it had any power steering fluid. Upon further investigation they see that the pump/seal burst causing some axle now to need to be replaced and the power steering pump needed replaced as well. All for a whopping 1800.00! The service manager said he spoke to GM and they agreed to cover 75% of the costs for this. Weird but ok. Then on the day we are suppose to go pick up the Acadia they call us to tell us the truck is still making the weeeeering sound and so they looked further and now the alternator needs replaced too! Are you freaking kidding me!????? This car has 49,000 miles on it! It is kept in a garage all day/night. The oil is changed regularly. WTH! We drive this car to basically run kids around town. Thats it! I am NEVER in my life going to buy another GM vehicle! I will forever be loyal to my Hondas!!!!! GM your Acadia should be taken off the floor and revamped completely! We are a family who bought a brand new vehicle so we could have piece of mind and not worry about if our SUV would break down and nickel and dime us. We will trade this car off ASAP and never look back (unless a class action law suit comes to surface). We would happily join in on any lawsuit going on if there is one. In fact we may contact one anyway to see what our options might be.
I purchased a new 2011 GMC Acadia and three years (38,500 miles) after driving, I was advised by my local dealer that there was a leak in the rack and pinion, and on the steering wheel gear. The cost to repair these was quoted at no less than $1,500. Fortunately, the dealer agreed to perform repairs on goodwill. I was not aware that these were a common issue with Acadias. During the time Ive owned it, I have had to repair electrical wiring on the passenger window as it wouldnt always roll up/down. I have also noticed that when driving on the freeway it slows down/cranks up when shifting gears. I am very disappointed in having to deal with these issues when I still have a note for the vehicle. I contacted GMC directly and posed a few questions which they werent able to answer. 1. What is the guarantee on repairs made? A. No guarantee. 2. What is the average repair cost to own an Acadia? A. They dont have that information. 3. How reliable are Acadias? A. Very reliable vehicle. When I asked if they were aware of low reliability rating on Kelley Blue Book and Edmunds, their response was that they were not aware of that. After my phone call I have decided to sell my Acadia because I deem it unsafe and unreliable and obviously, GMC doesnt stand by its product. Never looking back to GMC.
Back in 2008 when GM was in trouble financially and I needed a car, my family purchased an Acadia. Part of our decision-making process involved supporting an American company. We really liked/like the car - the reliability is the overarching problem. To begin, there were a number of recalls resulting in many hours overall waiting at the dealer. If that were the only issue, I could deal with it. Unfortunately, that is just the beginning. We started having problems with the engine coils failing. First one - $400, a month later, another - $450. Four months later, one of the same coils that we had replaced and a different one - $660.00. Six months passed not without repairs (new radiator $700) and now the coils are a problem AGAIN! The dealer now tells us that ALL of the coils, the ECM and the catalytic converter all need to be replaced pursuant to a bulletin #PIP5038B which states if there are certain failure codes, which were present for us, that replacing less than all of the coils and other stuff, would result in future failure of the coils, problems with the brain and emissions. Total for this work - $2,931.72! Picked the car up and before arriving home, check engine light was back on! Can you believe it?? Dealer now states, which to be fair they had been working on and thought they had corrected, that the fuel injector is too clogged as a result of the coil problem and will need to be replaced - $765.00.My gripe - The coil failure appears to be a recurring issue which the dealer did not service properly initially replacing them one at a time resulting in our having to pay $1,510 only to have the same problem 6 months later. In that time, GM learned that they could not fix the problem 1 coil at a time and alerted their dealers in the bulletin. They learned while I paid but when the problem resurfaced due to the failure of their repairs, instead of offering to make good and apologizing for the additional inconvenience to me, they charged me an additional $3,000 which didnt fully fix the problem and now requires another $765. Who knows if that will be the end - perhaps there is a problem yet to be discovered with another fuel injector?I have spoken with the executive office and they offered to pay 50% of the current repair OR give me a voucher for $3,000 toward another GM product but I do not feel that this is fair compensation. I have had to expend $5500 on this car this year alone - not taking the additional $765 into account. One other note, GM continues to throw out that my car has high mileage which is a factor in the amounts they would offer. I purchased the car to drive, not preserve. I have taken care of the vehicle. Are GM cars only meant to go 100,000 and then die? Volvo and Toyota owners seems to expect 100s of thousands of miles but GM no? I dont see them advertising that.What would I like? For others to know of the problem. To be fully reimbursed for the monies we have had to expend in repairs to the coils so I can reinvest them in a new car that will actually work. Thanks, I would appreciate your help!
I purchased my GMC Acadia new in February 2008 and have taken excellent care, keeping up with all the required maintenance. In October of 2011, with approximately 50K miles the transmission failed and had to be replaced. My car now has only 84,000 miles, which means, 34K on the new transmission and the car is currently in the service department at the dealership where I purchased it and where the original transmission was replaced, they confirmed that the transmission does need to be fixed or replaced again and Im expected to pay for it. The original transmission should have lasted at least this long and its unreasonable to expect that I pay for a third transmission on this car at only 84,000 miles.
Please be advised that this letter of complaint pertains to my 2011 GMC Acadia Denali car. On April 9, 2011, I brought the car in for service at Miller Buick GMC, 920 Route 1 North, Woodbridge, NJ. I informed the service dept. that the steering wheel makes a swishing noise when making turns with the car. Following an inspection of the car, I was informed that the rack and pinion had to be replaced and that this part was under recall due to faulty manufacturing and would be replaced at no charge.Fast forward 3 years later to March 4, 2014 and for the 2nd time, I bring the car in for not only an oil change but again, the steering wheel makes a swishing noise when making turns with the car. Following an inspection of the car I was informed that the rack and pinion had to be replaced for the second time and that this would cost an estimated $1,735.00 plus tax. When inquiring about this part, I was informed that this part has been corrected by GMC due to it being faulty when the car was manufactured. So the new rack and pinion part should not have the same problem once it is replaced.My concern is this, I purchased a brand new GMC Acadia Denali and it was manufactured with a faulty part during production. I have paid and still paying top dollar on this car note. Why is GMC billing me for $1,735.00 plus tax on a part that was faulty to begin with? This is poor automotive business. I have been a customer of GMC since 1986 for other vehicles. This Acadia car is only 3 years old and should not have this same problem a 2nd time around. Please be advised that I am requesting that GMC replace the rack and pinion for the 2nd time, with no cost to me as the consumer due to faulty manufacturing at the time of production of the car. Thank you for your attention to this matter.
I purchased a 2012 Acadia with 55K miles a few years ago and honestly it was the best riding and most spacious truck I have ever owned. I loved it until it started have random issues with engine light going off all the time and it was always another sensor that need to be replaced. Finally a month before the warranty ran out the engine light was reading timing belt (dealer said stretched and needed new at $3,000). Truck was running fine as I saved up the money for that. Then when I did bring it to the dealer to get new timing chain they told me the next day that it had camshaft engine failure and it would cost me $8,800 to fix it.I still owe 11,500 on it and trade in is $9,500. Ran fine when I brought it in and now does not run at all. Contacted GMC and they were very in telling me they would not honor the warranty that ran out a few months ago even though the engine and chain failure was well within warranty. GMC and the dealer agreed to discount the engine to $6,400 but that only puts the price were it should have been in the first place. Found some records at the dealers that says engine went in 2013 with 2,600 miles on it too.That for sure means GMC is well aware of this engine chain and camshaft problem but refuses to acknowledge it or take responsibility for it and that BUCK STOPS HERE... Small claims court here we come... Sorry for all you others out there that purchased a GMC product as they were a great company 15 years ago until they decide to go the route of Ford in 1975. Just bad trucks and customer service until they almost went out of business.
I bought my 2013 GMC Acadia new. I had warranty. I maintenance it including the transmission. I have had rear A/C replaced, fuel pump on engine, 4 fuel pumps on the gas tank, accelerator sensor/pedal, the paint rubbed off. This week without warning while driving 65 mph my transmission failed. I heard a clunk and my vehicle died. I made it off the road. It started and would not stay in 3rd gear. Took to dealership and they said they would see what they could do for me. It is dead (catastrophic failure) and out of warranty. I have made 4 years of payments ($700) and have 2-1/2 years of payments left. It is basically sitting in my driveway unusable. Cant get to my new job, cant take my terminally ill son to the doctors, etc. Im biting my nails as to what they will offer me.
Since August 2010, have replaced fuel tank, replaced radiator, replaced #1 ignition coil. #4 cylinder missing, engine has no acceleration power and service engine soon light flashes. Cause: fuel block connector. Locate misfire on 3 cylinders. No power at injectors 2, 4, 6. Replace cat converter, replaced other cat converter, Intermittent misfire under hard accel on #2 cyl. Leaking #2 coil and fouled #2 spark plug. Premature timing chain, Timing chain slippage, Reported problems with cylinder #4. At this point seems all cylinders/spark plugs have been rotated, replaced. Would like to go 6 months + without recurring problems.
I purchased a 2008 Acadia brand new. First transmission was replaced at approximately 60000 miles. Second one at 122000. I have been a GM person all my life. However, from what I have read, I would stay away from most of the GM line. Their transmissions seem to be of poor quality.
2010 GMC Acadia. I bought this car December 2015. Start good after that I have to spend every other week by a mechanic and everything with something I have to install and lots of repair. Just name it. Transmission, most of the control arms, ball joint, power steering rack and pinion. Just lemon. Will never buy any GMC anymore.
My new Acadia has been torn apart at the dealership now for weeks. Bought my 2017 Acadia SLT in May. Loved the drive such a great & comfortable SUV. Then the spotting started. I had been noticing the vehicle leaving spots on my driveway. I really was trying to convince myself that it was just A/C water. Took my new baby in to find out what was leaking. The technician showed me. He said, I really thought I was just going to tell you it was moisture from the A/C. Instead what he had was a large puddle of fluid & a bad Transmission leak! WTF. This car has 4k miles on it.Now they have to rip out the transmission? Now that was 2 weeks ago. Today I call and Im informed that they found the source of the leak. The Torque Converter!!! GMC! My car is brand ** new and now its going to be in the shop for a few more weeks! Im trying to be patient... but something needs to be done! I want to give a negative stars. The car while running is great, but its already broken... and it wasnt even the best deal out there!!!
Ive just purchased this 2007 Arcadia four months ago. Was excited at first, but now really disappointed. Audio system isnt good at all, goes on and off. Now it been out for a month. All these reviews I been reading, people have the same issue and GMC not trying to make it right. Thinking about trading it already and not purchase anymore GMC. Because its sad the money they made off people and dont make an attempt to make it right.
Bought a used 2010 GMC Acadia from sister-in-law Feb 2015. It had 113000 miles. Ive only put 6,000 on it in a year because Im scared to go anywhere. I know for a fact she took care of it and had all paperwork for maintenance. Shortly after getting the car, the power steering completely failed almost causing a wreck. I had to replace the entire steering system which cost me $2k. The check engine light was on and I thought it was a tune-up, but it registered timing chain and camshaft. Big Bucks. Im cutting my losses and getting rid of this piece of crap. That was my first and last GMC.
I have a 12 GMC Acadia Denali where the cheap antenna base cracked and came loose in a dealership car wash even though they removed the antenna first. I do not believe its the dealers fault but a factory defect or poor design. The service manager said he sees several a week come through with this issue. I tried to work with a GMC Factory rep; no help at all and blames the Stubby antenna that had always been removed before washing. My 4th GMC, but more than likely my last since they dont stand behind their products or dealerships. The dealership will cover 1/2 the cost of repairs, which is almost $500.
I own a 2013 GMC Acadia. The issue is this - upon initial start and driving within the first 600 ft there is transmission calibration noises which range from a light bumping noise to a major thud. The other day I was driving most more than 30 km and the transmission make a thud - sounded like I hit a boulder on the road. We immediately pulled the vehicle over to look for an obstruction on the road. There was nothing - not even a pothole.The GMC dealer where we have our vehicle service and was purchased from have not been able to come up with any diagnosis for this problem. They have acknowledged verbal that there is an issue - however the service report comes up clean. What a joke. We paid and are paying real money for this vehicle and it should run properly. Repairs need to be done and yet nothing has been to say Im disappointed is an understatement. It seems to me that the challenges are the fact that no one in North America can actually build a reliable vehicle that will run for longer than a mop head from China. Maybe we should start manufacturing there - at least then we could afford to replace a vehicle every 20 thousand kilometer.

