Spent $50k on this new vehicle (2017 GMC Acadia Denali AWD) and it has been a total disaster from day 1 - From rattles and squeaks in dash, seats, and lift gate to the biggest issue, vehicle shudders at constant speeds! (GOOGLE GMC #PIP5488). We ended up finding this out at our 5th service, but at the 4th service, our entire drivetrain was torn apart to have the torque converter clutch replaced - Which didnt solve our problem. We just got word today that GMC is not willing to offer us a buyback, rather we were told we had to wait for a fix! Dealership says it could be 2 years! WHAT! Spend $50k, suffer for 4 months, no fix, no timetable, and no support! GMC, see you in court! Wouldve given this 0 stars.

I purchased a 2009 GMC Acadia in July of 2011. Since then, I have had major issues with the car. I took it in to get serviced at GMC Baytown where I purchased the vehicle because it was running rough. When I got up to 70, the car would surge and vibrate to the point that I thought it was going to completely die on me. They fixed the car after 3 weeks of having a rental and poor communication from them. I got the car back and it was not fixed; it did the same thing before I even got it home. I live in Hamshire, Texas, so I was driving over 30 minutes to the dealership for service. I again took the car back and they changed more parts and again, it was not fixed. After trip 4, they finally realized it was the engine coils. After so many problems, I asked the dealership to buy back the vehicle for my current balance and they were very rude and talked horrible to me. The owner even said I was lying about his salesman Scott not calling me back after 10-15 phone calls about a new vehicle. It was so bad my husband went to get the vehicle and made them apologize to me. The salesman Scott did apologize and stated, Im sorry for not calling you. I have no excuses why I didnt call. I know you are aggravated about your air conditioner being out and that is understandable. He didnt even know why my car was even there. Then the next day, my power steering went out and they refused to look at it and told me to take it to another dealership because nothing they worked on could have affected it. I took my vehicle to another mechanic and we found that a piece they had worked on was broken and replaced it with a drinking straw! My car is still broken.

I purchased a GMC 2007 Acadia new. It has a squeaky steering wheel, has had a/c blower replaced four times, leaks into master cylinder, suspension problems, coolant system problems and constant headaches over drain tubes in sunroof clogging and leaking water into drivers compartment causing carpet having to be pulled up and dried. The sunroof issue was under warranty and first dealer wasnt going to do anything until I contacted GM. Their solution was to blow out drain tubes every oil change. It clogs quickly so I am running back to dealer and got sick of it and sealed sunroof off. All other problems after the warranty, from 2 months out and on. No more. GM. Poor quality engineering.

Bought 2011 GMC Acadia in July of 2010 for my wife. Check engine light came on at 35,000 miles. Dealer says needs timing chains and guides replaced. Going to cost 2,900 dollars. Will cost me 55 percent and GM will pay 45 percent. This should never happen at this mileage. GM knows they have a problem with this motor seeing they have a revised chain and guides. Don’t understand why there is not a recall or class action lawsuit for this problem seeing when you Google this problem you see it is very prevalent. Will not be buying any more gm vehicles anymore. And you should think twice before you buy one.

I purchased an 07 Acadia two years ago with 80k miles and a 3 year warranty. Within the first month the transmission had to be repaired (SUV wouldnt go over 20 mph,wouldnt switch gears). The extended warranty covered the $3600 expense. Vehicle was in the shop for over a month. A few months later the steering was messed up and hissing loudly. The whole dash had to be taken out and I received new steering column amongst other things. Over $1500 repair covered by warranty. A few months later vehicle overheats, engine power is reduced. Cant drive vehicle. Not covered under warranty. Several hundred $$$ bill. Tire sensor light bad. Too much $ to fix. Still drivable. Few months later engine starts back-firing, driving very poorly. Every possible dash light is illuminated. Stabilitrak, traction control, engine, service all-wheel-drive (no oil light)- engine power reduced. Vehicle wont drive.Took it to GMC (who now knows me by first name but still screws me over every chance they get) and they said oil needed changed, after they did $200 in diagnostics. $300 later, I was out the door with no lights illuminated on the dash and a smooth running GMC. Got a lecture about the oil and how important it is to keep it changed and full.One month later ding ding ding- service traction control, engine power reduced. Car wont go! Checked the oil- it was still full. I still had plenty of miles left to go before my next oil change. Restarted the car- no lights. Drove fine except engine light on and remote start will not work when this light is on. A couple weeks later it happened again and now happens multiple times in one short trip. The vehicle cannot be safely driven in fear of this happening on a busy highway or while driving across the bridge with no emergency lane. Ive heard (and believe) its the sensor.However, Im so beyond sick and tired of this crap. The vehicle is nowhere near paid off and it wont run half the time. It hasnt ran well since I bought it. Problem after problem after problem. When I look online there are tons and tons of the same complaints. These Acadias are LEMONS. I have never in my life had so many issues with a vehicle, especially that even the dealers couldnt figure out what the problem was. Not sure how or why there isnt a class-action lawsuit. These vehicles are unsafe to drive. Has anyone contacted GMC corporate? SO INCREDIBLY DISAPPOINTED!

Bought a new 2014 Acadia Denali - almost $60K. After 8 months, the driver’s seat started making a Clicking noise when I shifted my weight slightly. It was loud and often enough that passengers asked what that noise was. Called the dealer I bought it from, but they were booked up for a week. Took it to another dealer and explained the problem. He said it was the seat tracks and that it was a very common complaint. He could replace the tracks, but that I would be back in three months with the same complaint. Since it was a warranty issue, I told him to order several sets because I would expect them to be replaced. He told me that he would only replace them once, and that I should go back to the dealer that I bought the truck from as he was not about to use up his warranty allocation on me. GM does everything in their power to sell you a vehicle. However, they fall short on support and service. After owning 3 GM vehicles in the past, this will be my last GM product.

I have owned more than 10 vehicles in my lifetime and the last seven have been new from dealer. This Acadia is the worst vehicle I have owned, new or old. Just over 30,000 it was burning oil excessively and the dealership could not figure it out. Numerous times at shop and still no fix. By the time we got to 70,000 GM had to re-ring the engine and replace the major of other sensors and components. I have probably spent over $3,000 in additional costs that were not covered by the GM Warranty or the GM extended warranty we purchased when buying the Acadia. Its Amazing how convenient it was that every problem we had was not covered by the extended warranty. Regardless the engine is a problem GM cannot figure it out. Google GM Acadia engine problems and you will have hours of reading in front of you. All with a common theme, the engine is a complete piece of garbage that you will be lucky to get 100,000 out of... Most of them seize around 50,000 to 70,000 and GM will NOT cover the repair under warranty. They simply will not take ownership to this problem so do yourself a favor and avoid this headache completely. This is my 4th GMC and without a doubt my last. I will never buy another GM Product for rest of my life which hurts me to write because I have 3 kids I have been preaching Buy American to all their lives. Now that my wife and I are buying the kids the first cars, it will greatly reduce the dealerships we have to look at. I have to clarify that the reason I will never buy a GM product again has very little to do with the Acadia I own. It has to do with the entire fleet and the fact that GM knows its an inherent problem with this Engine but wont take ownership. My engine that has been burning engine since 30,000 needs new heads and valves due to wear from lack of oil, a problem I pointed out in the first 2 years. GM does not think its their problem and they offered me $3000 towards a new car. My car is 4 years old and they want me to trash it. If that is GM customer loyalty, then I need to find a new manufacturer of automobiles. Save yourself the countless trips to the service dept because this vehicle is a problem child that burns oil and your hard earned dollars.

I bought my 2009 GMC Acadia new. It just turned 62,000 miles. All 6 ignition coils have been replaced (not all at once). Numbers 4 and 6 went first. Then 3 and 5 went. Since theyre at the back near the firewall I had number 1 replaced too since the intake manifold had to be removed to accomplish the repair. A little over 2 weeks ago number 2 had to be replaced. The replacement of 6 coils is unacceptable for a vehicle with mileage as low as mine. Of course we all know about the timing chain issues and transmission flex plate problems. GM should be ashamed of this 3.6 liter motor and the transmission. The comfort and passenger compartment is great. Of course when you have to have your vehicle towed over 100 miles to get back home from vacation that comfort doesnt help. Thats what happened to my family Saturday. This junk is in the shop now with my mechanic. He is very honest and doesnt try to sell you service you dont need. You can look over his shoulder if you want to. He left dealership service due to their dishonest practices. Im getting no ignition to 2, 4, and 6. This isnt a coil issue. It probably is a wiring harness issue or fuse box issue. He explained the flimsy fuse boxes. The fuse boxes are made of layers of flimsy metal sheets so the sockets for the fuses wear out. I also may have damaged my cat by driving with the constant misfires resulting in dumping unignited fuel into the cat. I also have a broken front motor mount, another piece of junk as he states. All of this with around 62,000 miles. Buyer beware. My wife wanted this car bad and I bought without doing research. Never again. I may go for a Honda Pilot next time, after I do lots of research. BTW, I guess most of you know that the Acadia and the Chevy Traverse are the same. I forget the Buick equal.

We bought a 2009 Acadia in summer of 08. This spring of 2014 at 54,000ish miles we started having issues. Because of the catalytic converter and engine design, buildup from the fuel caused the cat to go and burned up a couple of coils on the engine. We also have a steering wheel issue. The mechanism could go at any time. We keep losing oil on that because of a broken gasket. Because of the way its designed instead of just replacing that one small part we have to replace the whole thing, $1100. Luckily the dealership did us a good turn and replaced the cat for free even though it was not warrantied and paid for our car to be towed since it could not be driven there. We paid for labor and other maintenance replacements. Between the two car repairs we spent about $1400.I didnt leave feeling very confident that this wouldnt happen again. I was told to only put Chevron gas in the car, mid grade or higher. I would even go so far as to put fuel cleaner (highest quality they make) in with a new tank of gas for extra insurance now and then. I would also recommend before 30,000 miles or before 60,000 miles, that you get your transmission flushed. They have a program that will give you $2000 or $1000 towards a new transmission should it go out if you are good about maintaining your vehicle. Its like a maintenance reward program.The dealership repair guys were great. Although I am very disappointed in a $40,000 vehicle that would cost us this much before 60,000 miles. We never had these troubles with our Subaru or Nissan. Our car still doesnt run great and we still need to put more money for repairs into it. If GMC would put more effort into improving their mechanical end, their products would be awesome. I wont buy another GMC though. Just not worth it for all the repair costs and hassle involved in breakdowns.

I bought a 2008 GMC Acadia in March of 2011. It was my biggest car purchase and I was very excited to buy it. It was everything I wanted and more, with lots of space for my family of 7 and many great accommodations. Last year, in Aug. 2012, I began having issues with it, water leaking, engine lights coming on and random cut offs. I took it to the dealer and they wanted me to replace the trans, which is very costly. I did not. My husband and I had the trans flushed and everything seemed to be okay again for a few months. When spring came around and rain came down, more problems began. Every time it rained, my battery was drained. Eventually, the car just stopped working. We took it to the dealer numerous times, but no one listened when I explained my thoughts that the leaking had something to do with the problem. We replaced two batteries in a week. The dealer claimed they couldnt find anything wrong with the car, but when I went to leave, the car went into battery saver mode so I took it right back. The service advisor was clearly annoyed and ignored me for the first 15 minutes I was there. I again explained my concerned that the rain and water that had leaked into my vehicle had something to do with the electrical issues I was having. He told me the two things had nothing to do with each other. A few days later, he calls and tells me that there was a leak in the front caused by the sun roof and that was causing the issues. We paid to repair that and he said that we were good to go. About a week later, the problem happened again. The dealership had our car for more than ten days (mind you, I am 7 months pregnant right now with a high risk pregnancy). This time, we worked with a person a friend recommended, and they repaired the rear moon roof at no charge for all of the inconvenience. I was very thankful for this. Unfortunately, three days and two nights rain later, my car will not start again. How is this still happening and why is this not being recalled? I cannot afford to put myself and my family at risk every time I get into my car.

I purchased a 2012 Acadia with 60,059 miles on it. I thought I finally found a DEAL. GMC/BUICK dealer sold it to me for 20,035. I couldnt believe it. Roughly 3-5K lower than any other dealers in this town for this car. I jumped on it... Loved the car. 3 kids... Hockey equipment... I was finally in a comfortable car that I can cruise around to every hockey rink in Minnesota.Day #3: Squeaking while breaking. Dealer gave me 4 rotors, 4 new pad. (They covered it). Day #6: Squeaking returns. Some sensor around the wheel was making it squeak. (They covered it). Day #37: Wiper control module goes out. Perfect. Its raining out. And I cant use my wipers. $189. Day #49: Alternator goes out. $775. Day #53: Struts leaking. Shopped online to get some at discount price. $180.00.So its been in the shop 5 times in 54 days. Thats an average of once every 10 days. Are you kidding me? I finally broke down and bought an american car. (Had Honda, Toyota, Nissan before). Im embarrassed to think that when the BOOM in 07-09 hit. And our auto manufacturers were going under. We bailed them out so they could make products like this. Its unreal. I love the look of the car. I love the interior. But Im not going to spend 1K every 50 days on this vehicle to have something else break. Ive contacted GMC and they have apologized that Im having this kind of luck with this car. They claim that I might have the one that always slides through. Hahaha. Are you kidding me. Hey sir. Thanks for spending 20K on your car. But you will spend about 10K in repairs because we have made a poor product.Should I sell it? Man. Id feel bad for the person that bought it from me, and has this problem. Why do you think Toyota, Honda, Hyundai all can be confident with the 10 years 100,000 mile warranty. Because they make rock solid products! GMC...I feel like you dropped the ball with this one.

For those of you who are researching Acadias for your future car, I would like to share that my 2014 Acadia Denali has been to the dealer 5 times for repairs/replacements parts in the past 9 months. My car currently only has 13,600 miles on it. At 4900 miles I had the Vacuum Brake Booster replaced. At 8500 miles I had the Master Cylinder Replaced. At 8900 miles I had to have the car towed because the stabilitrak went out and they replaced the Brake Pedal Position Sensor. At 10,400 miles they replaced another Vacuum Brake Booster. And finally at 13,600 miles I had the Evaporative Emission Canister Purge Solenoid Valve replaced. All of that happened in the first 14 months of the car. I now own a very expensive car that cannot go an oil change without multiple repairs being made in between. GMC has been non responsive until my state DMV contacted them. It is so disappointing to purchase a car that has no integrity and then try to work with GMC who only will respond if I escalate to a legal matter. I would think GMC would be pretty embarrassed to know their car has had so many failures but they are not even interested. Who knows what my 2nd year will look like but I would have wanted to have read this information prior to my purchase. The dealer making repairs has been nice, but again it is a such a pain to go up there 10 times for drop off and pick up. I traded in my MDX because the Acadia had bigger 3rd row and other features I wanted but in the end I will take a smaller car than drive a car that I constantly have to worry will break again.

My 2009 GMC Acadia has had 4 of 6 cylinder ignition coils go bad, 2 of 3 catalytic converters, power lift gate 3 times and countless other recalls. Including the heated washer fluid option where the fix was just to take it out. On the fourth coil going out I had enough and asked the dealer to contact GM to see if there was anything they could do. In my opinion a 66% failure rate is excessive. The response from GM was that they would do nothing since the car is outside of 36,000 miles. I had them escalate the request and just heard back from GM. The rep that called me said that it was there was nothing that they could do since it was outside of 36,000 miles. When I asked if it was normal and ok for GM to have a 66% failure rate the rep told me that he did not even know what the part was and did not know if it was normal or not. So I am driving the dealers courtesy car for the second week until I get an answer that makes sense. Will never buy a GM car again.

My parents bought a used 08 Acadia SLT in the spring of 2010 and worked pretty well up until now. But ever since we got it, nobody can figure out why the tire pressure sensors give the wrong indicators for the wrong tires. For example, if the front passenger was low, it would indicated the rear driver is low. Over the summer, we were driving home from Michigan to New York and about 30 minutes into the trip, the radio just cut out. Now, it sometimes works and sometimes doesnt but it only seems to come on in very low temperatures. It worked for about 15 minutes this morning and then cut out. From what Ive found, its something with the amplifier. Ours has the Bose sound system and my mom does blast her music sometimes. I dont know if the amp is fried or if its a fuse in the amp or something and speaking of fuses, Id love to meet the moron who decided where one of the fuse boxes went. They placed it under the glove box where its hard to reach. Why couldnt they just put them in with the other fuses under the damn hood?!I wouldnt spend money on one of these pieces of garbage. You would be better off buying something else. Also, the traction on these things sucks. You just barely touch the gas and it spins your tires. Driving the FWD models is like driving a giant sled. I have a 2005 Mini Cooper and its like a tank in the snow and I have all season tires on that thing.

I am on the brink of tears....again. My lemon Acadia is at the dealership with a nice list of new issues. GM literally made an awful product - unsafe and unreliable, and makes the customers pay for their mistakes. For years it rained INSIDE my car. I finally got them to replace my moldy floorboards and fix the leak (after putting social media pressure on them - they wanted me to pay at first). Im constantly having issues with my steering and engine. There is never NOT something wrong with my car and I am fed up. Its not right. I would LOVE to get together with other Acadia owners and see if we can file some sort of lawsuit. Email me if interested!

We bought our 2012 GMC Acadia brand new in 2012. Fast forward to now 2015....and a stack of paperwork connected to all of the recalls and repairs that we have had on this crap SUV. I have come to know the service manager at the GMC dealership on a first name basis. Our troubles began with the numerous recalls on airbags. Each time they had it in the shop for a recall they found more issues that needed to be replaced/fixed. For example on a routine oil change they found that the oil was spewing all over the engine drive shaft so they replaced the seal to that. I am not sitting in front of all of my paperwork right now as it is in the glove box of our Acadia that now sits at the dealership getting more extensive repairs done on it. Last week I was getting in my car to take my son to practice and noticed a loud weeeeeering sound when I started the car. It would get louder upon my accelerating. I called the GM dealership to tell them of the sound and they said I can bring it in to the dealership in the morning. So we drop it off to let them diagnose the issue. We leave in one of their rental cars only to get a phone call an hour later telling us that they found the car to not register that it had any power steering fluid. Upon further investigation they see that the pump/seal burst causing some axle now to need to be replaced and the power steering pump needed replaced as well. All for a whopping 1800.00! The service manager said he spoke to GM and they agreed to cover 75% of the costs for this. Weird but ok. Then on the day we are suppose to go pick up the Acadia they call us to tell us the truck is still making the weeeeering sound and so they looked further and now the alternator needs replaced too! Are you freaking kidding me!????? This car has 49,000 miles on it! It is kept in a garage all day/night. The oil is changed regularly. WTH! We drive this car to basically run kids around town. Thats it! I am NEVER in my life going to buy another GM vehicle! I will forever be loyal to my Hondas!!!!! GM your Acadia should be taken off the floor and revamped completely! We are a family who bought a brand new vehicle so we could have piece of mind and not worry about if our SUV would break down and nickel and dime us. We will trade this car off ASAP and never look back (unless a class action law suit comes to surface). We would happily join in on any lawsuit going on if there is one. In fact we may contact one anyway to see what our options might be.

I have a 2013 GMC Acadia with 20,000 miles that has to have the entire engine replaced! After a 2006 GMC envoy horrible experience it took years for me to even buy a GMC again. The envoy was two years old and transfer, several electrical things, hinges for back door, headlights, pedal adjuster all went out. At 3 years the engine cylinder blew, I had a elevated case with go and they did nothing for me at all when the engine blew! Finally a GMC service manager got the job done and I traded that piece of crap lemon in! Now I have engine problems with yet another GMC? Unbelievable! I either pick winners or all GMC cars stink! I can only imagine the problems I am going to have now!

Our GMC Acadia has been a lemon from shortly after we paid over $45000 for it new in 2008. The DVD/navigation went out first and two refurbished dealer units later, it still does not work to this day. Then we had the recall for the sunroof drains. Whatever the dealership did, it did NOT stop the water from pouring out of your headliner lamp in the rear. The rear window wiper will not shut off for days if you accidentally turn it on. Next we had the rear window fluid reservoir heater recall. That involved the dealer unplugging it to prevent a fire hazard. Next was the leak in the air conditioning condenser. After three consecutive annual recharge fees ($160 plus each), we hope the one the dealer installed will work next summer. The latest fun involves a dead battery. We replaced it with a new one just to find out it died in just a few hours. Trip to a dealer this morning revealed the dead battery was because of extensive water corrosion to the interior fuse panel. The source of the water is from the first recall issue of the water leaks from the sunroof drain tube defects. The dealer said we should fix the sunroof drain prior to putting the new fuse panel in or the problem will just repeat. Additionally the tech stated we should pay them to clean out the drain tubes on an annual basis just to avoid more electrical damage from water. To top things, the tech also advised us the drivers side axle was shot and that the repairs would total over $1500. We still own 4 GM cars and have been faithful for 35 years. In fact, our next purchase was going to be a Cadillac CTS, but after today we are done with GM. Count me in for a class action suit regarding the Acadia, there are several more issue but I have said enough for now.

Ive had constant problems with this GMC Acadia. It is soooo sad that consumers can get screwed like this & GM dont have to own up to their products... This cost people homes, jobs, stress, etc. Im looking at all of the complaints and wondering how are they getting away with this. I purchased this truck used in 2011. I thought ok, just 4 years old... Worst experience of my life. The next year, the problems started. New power steering pump, Sun roof constant leaks, destroying the interior lining. Automatic windows going out. My head lights & tail lights constantly going out. Throttle body Valve??? Dont ask me but it cost approx $1300 to replace... And the worst, my TRANSMISSION! I was told the TCM fixed it and the car started back running... Then it wouldnt go forward again... Was told the transmission again... At the same time, all the sound went out in my car, no radio... no onstar... no blinkers, etc... This is horrible... We have to stand up... Im hearing the same complaints. This car has been such a hardship... IF anyone has had any similar problems... please email me at **. Thank you!

Leased a 2014 Acadia at the end of September of 2013 from Circle GMC in Highland, IN. Since that time we have experienced repeated issues with the fuel gauge dropping to completely empty, while much more gas is in the tank. Have taken it in for service 7 times already and have spent numerous more times talking with them and calling Corporate GMC. They have tried reprogramming a couple times, checking a float in the tank, replacing a cluster, etc. They tell me nobody else has this issue, and the loaners I have had have not had this issue. Their end-solution was for me to always keep half a tank of gas in the vehicle. Theres a solution for you. Now when the tank is nearly full, it shows over full. Salesman tells me, Hey, I dont make em, I just sell em.

I just purchased a 2008 Acadia this month and since having this vehicle we noticed it powers down while driving and the windshield wiper guild doesnt come out at all!!! This is very disappointing and dangerous my family.

I purchased a new 2012 gmc acadia, in September 2012. Right the first months I had to take it back for 2 issues noticed then: sound/noise heard during cold start and both of the rear interior panels were scuffed. After phone calls and many attempts, these issues were in a way fixed but had to lower my standards. Then, right my very first year of use, the major issues began. The AC (first summer is when I noticed) did not work properly, I live in Vegas with triple digit temperatures during summer, and the ac did not work. Also, the motor started to leak oil. These are the major 2 issues I have had since my first year of owning this LEMON! every year, I have to take it in for the same issues.Just recently called GMC and asked them if they were going to stand behind their product, that they have evidence this vehicle is a LEMON, same issues for the last 4 years in a row now. To not surprise, they are not. They treated me like an idiot, and of course to no surprise, there is nothing they can do for me. Except, oh yeah, they can HELP me with a TRADE!!! It has been weeks waiting for them to call me with a status on my complaint with GMC, and then they had the nerve to call me and advised me of this. This is worse than an insult. Please, do NOT buy ANY GMC, vehicles are expensive as if youre getting the best quality but they are robbing peoples money, please be smart, think what you are buying, do your homework. You can see thousand of complaints just like mine, GMC does not manufacture/sell reliable products/vehicles. They just sell to make money without thinking of what they are selling. Just thinking of sales/numbers for themselves. While we are here making a complaint or reading about it, CEOs are in a gateway with our monies!!! Any advise would be helpful, if youve been in a situation like mine, please tell me how did you handle the outcome. Or if we all together can do something to stop these big companies STEALING our money and making us go through all of these things and inconveniences!! ENOUGH!!! THANK you.

My 2011 Acadia is becoming very expensive to own. At 44k we had to replace both of the front struts. Next we had a bearing problem in the transmission that was covered by warranty. Now a steering issue has started with the dealer advising that the steering gear is leaking fluid into the boots. Estimated repair cost of $1100. This vehicle only has 47k miles on it. This kind of durability is totally unacceptable. I am planning on the purchase of a new truck in 2015; however, I now doubt that I purchase one from General Motors after owning several during the last 20 years.

My GMC Acadia has really turned into a piece of crap of a vehicle backed up by a piece of crap company, GM. I purchased a 2011 GMC and immediately had issues. The gas gauge is defective, power steering makes noises, radio works intermittently, and water leaks into the vehicle from the rear sun roof. GM refuses to take responsibility or assist me with repairs. The attitude I have received has been miserable. DO NOT BUY GM products.

I bought my 2008 Acadia New from the dealership and I have been in Love with it from the beginning. The biggest issues Ive had are my water pump going out in 2013. The rails on floor to moves rows back & forth are a hassle but weve managed to just fold the seats & thats always worked (I got the 8 passenger). A/C has gone bad a couple of times as well. Other than that no major issues. Im at 180k miles now & it decided it was tired by stalling on me & shaking on the freeway, it read on dash Engine reducing speed. I was told by a technician that the transmission was going out and not worth putting money in it anymore because it was at the end of the road. I took it to a different tech at a different shop and he said there seems to be nothing wrong with the transmission and its the suspension, a/c and a few leaks that were not caught which led it to have no coolant & overheating. I have been debating getting a new car because this car has been so good to me and Ive driven it from Los Angeles to Arizona, Las Vegas, Lake Arrowhead, & Big Bear every single winter. Im also a Realtor so I drive a lot. My transmission and engine have never been replaced. So Im having a hard time parting with it. The second technician that gave me a second opinion also offered me $2500 if I decide to actually part with it. Im still debating and having a hard time but I think the time has come to say goodbye. :(

I have a 12 GMC Acadia Denali where the cheap antenna base cracked and came loose in a dealership car wash even though they removed the antenna first. I do not believe its the dealers fault but a factory defect or poor design. The service manager said he sees several a week come through with this issue. I tried to work with a GMC Factory rep; no help at all and blames the Stubby antenna that had always been removed before washing. My 4th GMC, but more than likely my last since they dont stand behind their products or dealerships. The dealership will cover 1/2 the cost of repairs, which is almost $500.

Car shuts down with the message Engine Power Reducing while driving!! My kids were in the car the first 2 times and the last time I was in the middle of the highway!!! Dealership has given me so many excuses (water pump, fuse, cable...). Im so frustrated!

We purchased this truck in May 2007 so we owned it for exactly 7 yrs. I intend to have it for another 18-20 months and then buy a Ford Expedition. We are DONE with GM - after owning just this one vehicle. I loved it when we first bought it. At 1 yr old, we had to replace the sway bar and bring it in for multiple recalls. But it was the first model year and the sway bar wasnt expensive, so I just shrugged it off. In 2009, the real trouble began. First the service airbag light came on. It was still under warranty so I brought it to the dealer and had them look at it - cost me $100 for them to run the code and then tell me the airbag was not covered warranty and would cost $1000 to fix. So weve been driving around with the airbag light on ever since. Then the check engine light started coming on - I brought it into the dealer and they said it was some coil, fixed it and it was good for a while. Summer 2010, check engine light came on again - again they fixed it. That Nov. we were going to FL - check engine light came on again - we had it serviced right before we left - we were driving down I95 and the light came on again. Brought it back to dealer as soon as we got back. They fixed it again this time and we were good. Until the following summer. Check engine light came on again - after being in the shop, getting car back, and light coming in again (we went through 3 loaners), they finally determined it was the timing chain. It was in the shop for almost 3 weeks. Finally we got it back and thought we were good to go - and were until the next summer (2012) the amp on the radio stopped working. Thankfully my husband was able to fix that himself. Now last May, just as we paid it off 2013 - the transmission had to be replaced. We paid for it ourselves since now it was way out of warranty. Just got the car back this morning b/c it was at mechanic the last 2 days b/c the entire front suspension had to be redone - final bill $3000. But its less than a new car - and I really want that Expedition. Hopefully now we can get through the next 18 months without any majors repairs. I am really disappointed. I had a Dodge Durango before this - I had it the same amt of time - put 187000 miles on it AND it was in an accident (this Acadia has never been wrecked). I had to put a transmission in the Durango and ball joints ($700) and a water pump ($150). Thats IT! Nothing like this Acadia has cost me. I hope I have better luck with the Expedition. We got rid of the Durango b/c the gas mileage sucked - that was one thing that really attracted us to the Acadia - and the 8 passenger seating. We have 6 kids. Anyway fingers crossed that we are in the clear now.

I have a 2012 Acadia. Once again, another recall! Absolutely no reimbursement from GM for all the days spent inconvenienced. As well, we have been back 4xs to the dealer for the passenger seat sensor. Airbag light continues to come on. Dont feel safe at all in this vehicle.

The horse power in this vehicle is amazing, 310hp stock. The engine under 60 miles an hr kicks over to a 4 cylinder to conserve gas. With my long commutes each day I can get 450 miles out of the 22 gallon tank.

Had a two door Honda and needed and wanted something bigger for car seats. Love how roomy the GMC Acadia is. Didnt want a minivan so this was a nice compromise. Bought used but it has been a great car for our growing family. Easy to purchase at the dealership. I wish it had bucket seats and changing the battery could be a little easier. Why is it in my floorboard in the backseat where my daughter sits?!

Well after scouring the forums I think I have my opinion and the problem with the front engine mount on these vehicles. If the oil filter is removed during an oil change, oil will drip down and into the front engine mount regardless of the rubber hood. After a while it seems that the oil deteriorates the rubber inside the mount causing it to fail. This is a design flaw for sure. Sure the oil could be pumped out of the engine but still oil can seep down when the filter is removed. Yes, we have also had the steering rack/pinion replaced at 20K miles, and now this. I will never buy another.

I am the owner of a 2008 GMC Acadia. This vehicle has approximately 78,900 miles on it. Due to transmission issues, which is still covered under my powertrain warranty, it has been at Cooper Buick GMC in Monroe, LA since last Tuesday, 5/29/12. I was informed that GMC will only furnish me a rental for five days. The rental was picked up on Thursday, 5/31. Today, I was informed that I must return the rental. I am employed and must have transportation. I feel that as long as the dealership is holding my vehicle for warranty work, GM should furnish me with a rental. I am highly upset about this. My husband and I were seriously considering purchasing another Acadia but unless this issue is resolved, we will never purchase another GM product and will make sure other customers, friends and relatives are made aware of this situation. We are not wealthy and a rental vehicle is not in our budget. This is creating a difficult situation for us. Please respond to this complaint as soon as possible.

My 2008 GMC Acadia truck is 4 years old and has 56k miles on it. Its very well taken care of. It started making noises while driving so I had it inspected at GMC dealer in Orange, Virginia. A very nice repairman said the steering rack is cracked, but because I dont have a newer model, Acadia, this isnt covered under the 100,000-mile warranty GMC offers. After doing research about this topic, I find dozens of websites with many, many people all having the exact same problem with the exact same model and year Acadia. While I was told that this is a very serious issue, no recall has ever been issued by GMC. However, I was told that GMC is aware of the problem and has re-designed their newer model steering racks. I spoke with GMC headquarters asking for this to be a covered expense so I dont have my two children in danger. The guy on the phone was quite rude and said he has the final authority and he did not approve my request. When I asked if there was someone else I could speak with, I was told that any further communication on this subject would have to be taken outside of GMC and that they would no longer speak on my claims. I was so angry I was speechless. I dont understand how they can claim they know this is serious and know there is a problem but never recall the vehicle! And why is this now a covered warranty repair but it isnt for my vehicle?

I purchased a 2012 Acadia with 55K miles a few years ago and honestly it was the best riding and most spacious truck I have ever owned. I loved it until it started have random issues with engine light going off all the time and it was always another sensor that need to be replaced. Finally a month before the warranty ran out the engine light was reading timing belt (dealer said stretched and needed new at $3,000). Truck was running fine as I saved up the money for that. Then when I did bring it to the dealer to get new timing chain they told me the next day that it had camshaft engine failure and it would cost me $8,800 to fix it.I still owe 11,500 on it and trade in is $9,500. Ran fine when I brought it in and now does not run at all. Contacted GMC and they were very in telling me they would not honor the warranty that ran out a few months ago even though the engine and chain failure was well within warranty. GMC and the dealer agreed to discount the engine to $6,400 but that only puts the price were it should have been in the first place. Found some records at the dealers that says engine went in 2013 with 2,600 miles on it too.That for sure means GMC is well aware of this engine chain and camshaft problem but refuses to acknowledge it or take responsibility for it and that BUCK STOPS HERE... Small claims court here we come... Sorry for all you others out there that purchased a GMC product as they were a great company 15 years ago until they decide to go the route of Ford in 1975. Just bad trucks and customer service until they almost went out of business.

Noticed 2015 Acadia 8 months old volt meter starts off ok. Then while driving goes down to 12 volts. Then after a while up to 13-14 volts. Then after a while back to 12 volts. Will bring it into the dealer soon. Anyone had similar problems?

Vehicle has good mileage, good Get up and Go, great extras to make a pleasant and safe drive. The car has many alerts such as tire pressure, oil change due and others that keep you aware of necessary things to do.

I bought my 2008 Acadia brand new. It has been 95% trouble-free. Small problems, most covered under warranty. Now, with just under 60,000 miles, the transmission has gone bad. My dealer says it will cost $4100.00 to replace with a remanufactured one. I am just sick. This is a $45,000.00 car now worth $13,000. I have been so proud of this car and received so many compliments. It has been a joy and comfort to drive. With all of the bad press and obviously serious manufacturers flaws and cover ups, I am afraid to even consider buying another Acadia.

I own a 2007 acadia. When we bought it we had nothing but problems. The majority of them were covered. The biggest problem is the amplifiers. They said it wasnt related to my flooded vehicle, so if it is not, then there must be a problem with the amps. In order to get these problems added to a recall we need everyone with the same problem to call GMC customer relation at 1-800-462-8782. I have worked for general motors for over 30 years. I pride myself on customer satisfaction. The only way to get recalls is for people to call and get a case number. Be persistent. Thanks.

We have owned this vehicle now for three years. Three transmissions have gone into this vehicle, not to mention damn headlights keep blowing which is $160 to fix because the whole panel has to come out. The power steering pump went and now the car has shut down twice on busy highway. The GM dealer tells me because of low oil, after he just serviced the vehicle less than 3 weeks prior. A car shuts down because of low oil?? No oil light, no warning. We did receive a $180 bill for checking the oil and topping up. I threw the bill in the managers face. Seriously Dangerous that we plan a class action suit on GM for allowing and knowing such a dangerous activity to occur and risking an accident. The second time was with our young son driving in a busy city. Contact me if you would like further information.

We bought our 2007 GMC Acadia the year it came out in 2007… NEVER AGAIN! Immediately, we started having water leak in through the seatbelt casings & the lights. We took it to our nearest GMC dealer that supposedly fixed the problem. 2 months later, it started all over. After the 3rd attempt at fixing it & carpet replacement, we took it to a non-GMC auto body shop & they replaced all of the padding (which GMC DID NOT & pieced together carpeting), he was able to locate the problem & replace ALL of the padding & carpeting… again! Since then, we have a whirling sound whenever you turn the steering wheel (now its all the time). GMC says were low on power steering (we just filled it). Then they said, its a power steering cable issue. WRONG AGAIN! After replacing tubing to the power steering (supposedly) its still making sounds non-stop (8 years later & 2 replacements). Check engine light goes on; mechanic hooks up his diagnostic machine & now it says theres an electrical problem. Cant find anything, though. 1 week later, it goes off until a year later. Then it says, its power steering again. GIVE ME A BREAK! The tube looks good & theres brand new fluid. This month, the whole engine had to come out because the timing chain has gone bad. GMC states that around 100,000 miles, they know this is happening (Im at 92,000). The mechanic had to order a kit from GMC to fix this problem that they know exists. They send the kit… but, then require the mechanics to order a special tool kit (it doesnt come with the original repair kit; go figure) to put in this special kit.I get the car back, the engine light goes on AGAIN! Now theres a bubbling sound whenever you drive between 18mph & 45mph. The mechanics cant find whats making this sound. They hear it! And they are just as PISSED off with GMC as we are. They are not getting ANY HELP from GMC. So, the car is back in the shop, yet again.

I purchased my 2014 GMC Acadia Denali from Dutton Buick from Riverside CA. I traveled to purchase my car because I was unable to find exactly what I was looking for in my hometown. I drove 5 hours from my hometown. This car is a certified pre-owned car and purchased from an actual GMC Dealer so I thought I was making a wise decision and would run into any issues. I purchased my car and drove home. I was in the shop 2 days later. The motor in the A/C blew out. I thought, no problem, I would have no issues having it repaired since it a certified pre-owned car. I get the dealer in my hometown Fresno Buick and GMC dealer only to find out my car was never registered as a certified pre-owned car.So I had to go through the process and a few days without a car with A/C in 95 degree heat. Since then I have been in the shop month after month with issues with the car, 12 times to be exact. This car has been a headache since day one, literally. From motor mounts, control arms, bushings, electrical issues and a banging noise under the driver floor and a clank when I turn my wheel to make a U-turn which I have been told that its normal for these cars. I have finally decided to do some research about purchasing a Lemon Car and found GMC Lemon Law. I opened my case June 5, 2018. It has been about a month and a half and I have not seen any progress with my case. Laura (not sure of her last name) has been the one to handle my case. I called her twice before she finally called me back 3 weeks after I filed my case. She said she was sorry but has had a hectic few weeks. Which meant she had not even started my case. I contacted GMC Fresno and MaryAnn (the office assistant) showed me that she first contacted them on June 20th. 15 days after I opened my case. Since then Laura has called back and will return calls when I do call but basically to tell me that there is no progress. She is extremely rude, she cuts me off and will not let me complete my sentences, she raises her voice at me and states that there is nothing more to tell me and have a good day Mrs. **, have a good day and hangs up on me. She repeatedly tell me that it is not an overnight process. I completely understand that it is not an overnight process nor did I expect that but It has been 6 weeks and still has no new information for me. No one can tell me what stage or place in line I am. I ask to speak to a manager and she says she cannot transfer me but will put in a request, then she stated she did not because she called me back and apologized (so she knew she was being rude) so I assume she thought that I was fine with her horrible attitude. She has reacted this way twice and I am not going to allow that. I am not asking for a lot when I ask for an approx time for my case to be evaluated.I think I have been very patient with GMC as far as the hassles and inconvenience I have had to endure since purchasing my car from a GMC Dealer and was told it was a pre-owned certified vehicle. This car has been a hassle and in the shop on monthly basis since I purchased it, literally the next day after I purchased it. GMC should be ashamed that a person has to turn to GMC Lemon Law in the first place and then has associates such as Laura working for them. Also, I have tried to have this handled with the GMC dealer that I purchased it from which was Dutton Buick and GMC dealer in Riverside California. Alexa, their shop manager told me to drive it to them and they would look at it for $159.I explained to her that I live 5 hours away and all the stress and cost Ive already had put into this car because it was not inspected properly and she basically told me, the cost of the inspection was my responsibility and It was up to me if I wanted to drive it there. I have suffered enough with this car and now the suffering and unsatisfactory continues with the people they choose to hire. I cant express how much I am dissatisfied with GMC and how they treat their customers. I am requesting my case worker be changed, I do not want to speak to Laura again, she is unprofessional and rude and should not be working in customer service if she cannot handle frustrated customers, basically she cannot handle her job.I have requested twice for her to connect me with her manager and I have not yet received a phone call. I have also called in and requested a manager call me back through the customer service line and still have not received a phone call from anyone. My next step will be a lawyer and contacting the Automotive Bureau. I strongly, strongly would not recommend this company to anyone.

2010 GMC Acadia. I bought this car December 2015. Start good after that I have to spend every other week by a mechanic and everything with something I have to install and lots of repair. Just name it. Transmission, most of the control arms, ball joint, power steering rack and pinion. Just lemon. Will never buy any GMC anymore.

The engine switched off while I am driving my 2010 Acadia on the 2nd of September 2012. Fortunately, I was driving in a service road on low speed so I handled the situation. However, I recovered the car to Ras Al Khor service center where they kept the car for over than 6 working days to resolve the issue, which is as per their diagnoses was a wiring problem led to electricity short in the car. They handed over the car to me on 10th of September under supervision of Mr. **, delivery coordinator who confirmed that the issue is resolved. However, last Tuesday, 2nd of October, I was driving my car when the engine switched off again without any sign. I would assure you that it’s only my good luck that I wasn’t driving my car on high speed and I luckily handled the situation in both incidents. I really lost the trust in my car which I directly bought from GMC and did all the services through your service centers. Mr. ** (the service manager) assured me that he will personally take care of my car problem and he will call me back, which he didn’t. And till now, nobody called me and all I got are false promises.

I am furious! My husband and I have a 2007 Acadia and within the past three months, due to extensive rainfall, the car has become completely non-functional. Why in the world has there not been a recall or lawsuit involving the fact that these cars leak water into the electrical system? First the AC stopped working in the back (temporary). Then the AMP completely blew out - no radio, no turn signal sound. When my husband looked it up online, he discovered what MANY people have encountered... the two (driver and passenger) electrical door connections were FULL OF WATER! Then today!!!!! I put my car in park and pulled the keys from the ignition and the engine continued to run for two minutes (By the sound of it, I truly thought I was hearing my Dads 1976 El Camino)... It then stuttered and died!!!!!! Now battery is dead because something under the hood has continued running despite the cars idle state. Warranty gone! Electrical system was repaired by previous owners after 2008 recall. SOOO Frustrated!!!!! How much money am I looking at here?

Ive just purchased this 2007 Arcadia four months ago. Was excited at first, but now really disappointed. Audio system isnt good at all, goes on and off. Now it been out for a month. All these reviews I been reading, people have the same issue and GMC not trying to make it right. Thinking about trading it already and not purchase anymore GMC. Because its sad the money they made off people and dont make an attempt to make it right.

I have a 2010 Acadia SLT. I love my car however upon my last visit to the dealership for regular tune up we discovered the car was leaking oil which led to completely taking the car apart. This car was purchased new in 2010 and was $38000.00. It has 65,000 miles on it and we have had very little issues - the recalls. Not too bad. This car is very safe and rides and handles very well after 6 years. I am even considering getting a new Acadia Denali. I do feel like now that the car has over 50,000 miles - little things are going to start going wrong. When I went in for my last tune up the service manager gave me a list of things that my car was due to have done to it. Thankfully my husband is a retired mechanic for Ford and knew that it was all a bunch of crock. A car this expensive with that has been maintained as scheduled should last well over 150,000.00 miles. Not sure if it will.

I have an Acadia GMC 2009 chassis No. **. From the mileage of 19870 Km and in 49800Km, I found that sound in the front with any bump and packet of power steering wheels and they told me that is a manufacturing defect. They replaced the packet of power steering wheels twice but it appeared again and the shock absorber they wait since the beginning too but the cost on me. Why is that? I did all the services in your agent and you can check from car history and I spent more than 150 SR in purchasing that car and 7382 SR in services in 28 months only and more than two months in agent for services. Now, I feel very bad about any GMC vehicles and it will affect your reputation here and everywhere and you will lose your customer trust. So find me a good solution please.

Bought brand new out of showroom and transmission went 6 months in. Car was too new to get new parts so had rebuilt done. After that it went out again at 75,000 and had to pay because past warranty. Now on 3rd tranny and rear axle is out and starter. This car is a complete nightmare and stuck with it.

GMC Acadia 2008 - I had a problem with my steering making a squeaking sound and getting harder to turn. I took it to gmc to have it checked. They found nothing in Oct.2014. The noise got louder, the car currently has 25,095 miles on it. Now I am being told the rack and pinion is leaking and needs to be replaced. The car has never been in an accident and has had all of the maintenance kept up. I received a letter from gmc saying they would replace the power steering pump if I had a problem, gmc does not consider this to be part of the pump problem, therefore they will not cover it. I spoke with a gmc rep. reference # ** today.

We bought a used 2007 Acadia, I love it. I needed the roomy SUV. I have twin granddaughters, 2 yrs old, that I watch while their parents work. I also take my 80-yr-old parents where they need to go, so I needed the room. My Acadias AC quit!! I didnt need that. I took it to the dealer where I bought it, they said my ac line had rubbed against a bracket and had a hole in it. OK, I thought it couldnt cost that much to replace a line, Wrong!!!! The line is in behind the motor, against the firewall of the SUV and that they would have to pull the motor to get to it!!! COST: estimate is over $1500!!! I cant afford that. I retired the day before from driving a school bus, no way can I afford that. The next day I took it back to the dealership to trade it in. I gave $14,500 for my SUV just 5 mo ago, so I thought I had paid enough on it to at least get pay off, Not!! They offered me $9,600 for it because they would have to fix AC!!! So far, I havent fixed the AC, I will have to rent a vehicle to take my parents on vacation in Sept. This is just crazy. If anyone else has had this problem, please let me know if there is a better solution to this problem.

Electrical problems..low oil, airbag & low tire pressure sensors going off. Sensor goes off tells me to shut the engine off. Transmission slipping. Acadia stops in middle of traffic.

For the past 3 months my check engine light continues to come on. I have had a complete tune up, with all spark plugs being replaced, air filters replaced, etc. Always keep levels checked and changed when needed. No real problems with the vehicle (2011 GMC Acadia) until now. Check engine light comes on repeatedly, even after work is completed. I have taken this vehicle to 3 shops for a diagnostic check. Only two had the same diagnostic results. Mostly timing chain issues, possible stretched. I dont understand why this is happening at this point. Has there been any recalls regarding this matter. I havent seen or heard of any recall.

Driving 45mph, when suddenly didnt seem to have power. Called my husband and he asked me to try a couple things and found out I only had 2nd gear. Had car towed to dealership where I was informed that clutch wave plate failed and required new transmission. Because Ive had the vehicle over 5 years, it wasnt covered under warranty. Cant believe with all the complaints on this transmission that GM isnt offering a recall or help with assistance. Ive talked 2 of my friends into buying Acadia because of my experience. Thank goodness they bought after 2010 which coincidentally GM revamped the entire transmission. Coincidence? I think not!

We bought a 2011 Acadia with 78k miles on it. Ive been a GM fan my entire life and trusted the name. It seemed like a great vehicle at first. We had some minor issues here and there but nothing too bad. My first aggravations were with the engineering of the vehicle. Changing the oil is a pain and the headlight bulbs are a nightmare. The air system decided to only blow hot air on the driver side, possible deflector failure. Good times for the summer. One day the engine started knocking.Immediately we parked it and towed it to our local shop. They started it to listen to it and the engine locked up. 6 months out of warranty (90k miles on it, but over 5 years) and GMC said well youre the second owner so we cant help you. 7k to put a new engine in. Im nearly 30k into the vehicle and max trade in is about 10,500 from a GM dealer. With the original engine and the new GM engine we average about 13-14 mpg getting 16 highway. My 04 Silverado gets 17. Ill never, ever buy a GM product again.

I have loved the 2017 GMC Acadia. I had a wonderful experience so far. It drives very smooth, it has a ton of space to fit my family, and has a luxurious feel to it. We have 5 kids, three of which are teens. They require a lot of space for all of their activities and this car provides me with the space to fit everything. We also travel a great deal so space is important. A couple of the accessories pop out every now and again so that could be better. One of the air vents falls down occasionally, as well as one of the rivets on the headrest, but they pop back in. Other than that, we have put a ton of miles on the car and the only problem we have had is that we need to change the tires.

2007 GMC Acadia radio and sound issues - About a year and a half ago, we started experiencing problems with having no sounds for the radio, blinkers, seat belt, back up warning sound that a child or something is behind the vehicle etc. This is definitely a safety issue if the warning beep is not working when backing up. This happened off and on at first and then everything sound wise has stopped working now for the last 16 months. Except for about 30 minutes this summer when all of the sudden we had sound again. We have no idea what happened but the sound quit again and we have not had any sound since. GMC has said they dont know what the cause is and we should take the vehicle to the dealer to troubleshoot the issue. This will entail a repair bill of hundreds of dollars from what the dealer has estimated. I have read and heard this is a common problem with the Acadia. Looks like GM would step up and recall and fix all these issues everyone is having with the Acadia. Very disappointed with GM and their failure to resolve these issues.

At 60,600 miles, just out of warranty, my coil failed. Now at 67000 the catalytic converter has failed. None of this should be happening in a well designed engine but we are told it is the cooling that causes this. Our mechanic said the carbon build up is extraordinary and to get rid of the car. I have 3 other friends who have 09/10 Acadias, and are all seeing similar issues (2 have coils fail). So its just a bad design. Shame, it was a pretty car and would have kept it for the long haul if it wasnt so poorly designed.

I first saw the 2008 Red Jewel Tint Coat GMC Acadia at my local county fair in September 2007. I sat in the drivers seat and said, One day Ill own one. On November 7, 2007, I drove home the PROUD owner of a beautiful American product. I couldnt wait to show it off and brag about the Crossover I called my own. Talk about love of a vehicle... this was it. I found it inconvenient that only certain dealerships were even certified to work on my baby, unless it was the dealer I bought it from, they could work on it (but really? If it takes someone especially certified, I dont want to take it to the dealer I bought it from if they arent certified) plus, Id have to say that this is the first vehicle Ive ever heard of that requires a special certification to service the vehicle to keep the warranty intact. I faithfully maintained it and did everything I was told needed to be done (granted things like changing air filters, I did myself for the cost of the part vs. the cost of the part + $100 to have it done). The front-end of the transmission was rebuilt at 44,000 miles. Water pump required replacement, there were a couple recalls (minor), and an enormous issue with the A/C system (which eventually got fixed). Now, I must say GM took care of all of these problems, without issue. Kudos, it sounds like I may be the only one. Oh, and the driver side door seal leaks, so my seat gets wet when it rains (never fixed it as it was past the bumper-to-bumper warranty when it started and couldnt afford to repair it with the already near $600/month payment). However, I am now at 126,334 miles on the odometer and my love is near lost. I paid it off last spring and am now having several repairs, which would be VERY costly to have the dealership fix. In most recent weeks, I have replaced the spark plugs (as a general tune up and PM due at 100,000 miles), immediately had check engine light on and flashing-vehicle began running very rough, idling up and down, and near chugging at times. ONstar reported multiple engine misfires and spit out the following codes: P03000, P0174, P0171. Now along with that, the traction control began intermittently turning itself off (which I know it does when the check engine light is on or when it senses something off). Upon researching these codes we decided the best action would be to replace the problem coils.... P0174 and P0171 cited lean fuel conditions in the respective cylinders and after reading all the reviews, I decided to replace all coils. Ok new spark plugs and new coils... should run great. Unhooked the battery to clear the codes and CEL. Still having the same problems except now the CEL isnt coming on. Next thought, replace the fuel pump. It could be the problem, I did after all have the trouble with -40 wind chills that it wouldnt even kick on so that I could start the vehicle. 2 days later it started working again (thought a fluke, maybe a short or a loose wire), havent had any further problems until this now..... Overall, I like the Acadia, but am really beginning to become discouraged. I keep thinking, I get this fixed and the exhaust replaced (which just rusted through in a small area) and everything will be good to go, but what happens when the timing chain needs replaced (thats a high bill) the cover has already been leaking forever and the dealership never bothered to enlighten me on that. Power steering fluid is leaking out like its in a sieve - made sure everything is tight and now am running Lucas Power Steering Stop Leak in it to try to keep fluid in it as long as possible and hopefully prevent failure and required replacement of the pump or worse yet, the rack-and-pinion. I can see where it might get really costly (more than it is right now) to continue to drive this vehicle. I do have to say I havent driven the Acadia in near 3 weeks as Im afraid it will leave me stranded. Its a shame that GM quit making the 3.8 (3800). I had multiple vehicles with that motor and never had to do anything to them other than change the oil, sparks plugs, air/oil filters, and 1 alternator. Bring back the proven equipment and ditch the new garbage. Thankfully, last spring I bought a KIA Optima for my primary transportation to and from work. It is getting me everywhere I need to go since the Acadia is down, sucks though - I got stuck in the snow because the snow was simply too deep and the tires wouldnt touch the ground any longer. Wish I had the Acadia to drive in the snow, it is after all a record breaking winter!

I see the complaints are about everything but the 2010 model. At 70,000 miles we just began experiencing hard start after refueling. Otherwise a wonderful vehicle.

Well another big repair needed for my 2010 GMC Acadia. First I had problems with the steering column. Then the core evaporator had to be replaced. Both were major repairs. GMC Paul Sur paid for most of it after I went on their website and complained. Now I need a TMC module and seal replaced. Need throttle service and fuel injector. Total cost parts and labor $1600! Called to get a breakdown for parts $734 and labor $509. Throttle clean $124.95, fuel induction service 139.95. Funny how I took my car in a year ago with the same problem. It was still under warranty. But they said that the codes did not show up at that time. Now its not under warranty and the codes showed up. Really? This is the third major problem Ive had with this car.

I purchased a 2008 Acadia on February 28, 2013. We love the body style and room in it. However it has been nothing but a thorn in our side. It had 58k miles on it when we got it. Just 10k miles and 4 months later we had to put a transmission in. Weve also replaced the alternator, power steering pump, water pump and now we just had another transmission replaced in December (Merry Christmas to me). Not to mention the latest problem needed... a new rack and pinion. I’m not driving mountains or pulling anything with my Acadia. I dont even have a hitch. So its not like Im putting major wear and tear on the car. Ive talked to GM several times and sent numerous letters. Their response was basically Im responsible for buying the piece of junk they rolled off the line. When does GM become responsible for what they are producing? This is their product and they should stand behind it. I will never buy another GM product. My 2005 Ford Escape with 213k miles has been the car that got me through while my Acadia was being repaired.

2009 GMC Acadia SLT - Well, lets start after I bought it new in 2009. 1ST day after getting home the Sun roof was leaking, would not seal all the way closed and the right headlight went out. Next issue was about 5100 miles when I went to shut the car off and pull the key out and it stayed running until I put the key in and out several times to shut it off. Around 25000 miles was 2 motor mounts that came loose or Broke they never said? DVD players crapped out shortly after. Both screens and the box under the are rest replaced. 3300 miles - the steering started making a clicking sound and squealing sound. This was the rack and pinion and power steering pump. 37000 - the car just shut down while driving on the interstate. 40000 - water pump went out. Around 45000 - started the loss of coil pack#2 in the motor. 47000 was coil pack#4. 51000 was coil pack #6, after picking it up after this replacement on the way home its started bucking again at 45MPH, guess what? Coil pack #1 is gone. This car has been the WORST US made piece of crap I have ever owned. GMC, I will never buy again nor will my children. GMC was purchased at Ferman Automotive Group in Tampa with Financing $58600.00. All repairs were done at GMC certified dealership in Orlando Florida.

So got the Acadia and fell in love, it fit our family of 6 perfectly! Soon after I noticed the passenger front and back windows would hesitate to roll down sometimes...over looked it because I was so happy to have it, then came the air bag light - it was a known issue but no one could do anything about it to clear it out! Now mind you I got my car in Jan so it was cold, now were getting into summer and running the ac more and it makes this loud screeching noise when its on low. I was told it was from water leaking in from the sunroof, GREAT! All these problems are bothersome but not so costly. The biggest problem came today. I was driving with my 2 kids, stopped at a red light, got ready to take off and it was like someone unplugged the car - it just wouldnt go. Luckily I was coming down off a slight incline so I was able to roll into a parking lot where the check engine light came on. And Im being told Its $2500 to rebuild the transmission and put a new wave plate in (the wave plate is what broke in the transmission causing the issue) but they cant guarantee it will last more than 10,000 miles because there could have been more damage done by the broken wave plate. They can give it a full check for $127 a hr or I could get a new transmission for $4000. Of course my warranty ended last year and there is no recall for this issue that so many people are having. I absolutely love everything about this car but whats the point of having a really nice car if you cant drive it and 11 months into it Im having all these issues. I will definitely be trading this vehicle in the first chance I get! GM is supposed to be the best of the best but thats definitely not the case. GMC Acadia is like a cubic zirconia, looks good but worth absolutely nothing!

Purchased my acadia in october 2008 built custom from factory. I love my truck, my idea was to drive it for 200,000 miles. But at 42,000 miles the transmission went out, all types of other repeated problems, but was absorbed thru the extended gmpp warranty I paid for. Now right after my 95,000 mile warranty is up, Ive moved into my next round of problems. At 105,000, transmission control module goes out 1,200$, water pump replacement (free) and thermostat replacement 480$, front end rack & pinion and struts 600$, car shuts off, all types electrical system going crazy. Today Im told 680 for a fuse box. I love the style and idea of the acadia but the company and dealers and crooks. I have an 08 kia optima I bought new at the same time. It has 90,000 miles on it and all I do to it is change the oil and they gave me free lifetime oil changes for that!!! I WILL NEVER BUY AMERICAN AGAIN!!!!!

I bought a 2008 Acadia. The car was pretty. I started having ac problems and transmission problems then I started researching and there is a lot of problems with the transmission and ac with the Acadia. I cannot afford to fix everything. I would never buy a Acadia ever again.

In 2015 I bought a 2009 at 81000 miles. Since I have purchased it we have replaced the rear shocks, timing chain, coils, wheel bearings, power window motors and the sunroof drain tube was leaking into the blower assembly. It has been an absolute nightmare. The power mirrors have now quit working, the DVD player on the drivers seat only works half the time and my current check engine light is due to a bad catalytic converter. Ive had this car 15 months. I parked it for 4 because I couldnt afford to fix it at one point. Its the only car I have a payment on. I bought it with no warranty from a reputable car dealership close to me in Fishers Indiana. DONT BUY THIS CAR. Im trading it in next week.

I bought my 2009 Acadia SLT brand new in 2010 since it was on offer, since then I had problems two times with the fuel system and had to replace it all. And by all I mean fuel rails, fuel injectors, spark plugs, fuel pump, fuel sensors and hoses, I get warning lights of low oil pressure from time to time with no apparent reason. I also had to replace the complete front suspension with the lower control arms and engine mounts. Now I am also getting a warning that I have a bad catalytic converter. Not to forget to mention that I had to replace the hydraulics for both the trunk and the hood, and what kind of car has the battery behind the passenger seat? Not to mention that the engine compartment is too congested and you cant even see the accessory belt in order to know if it needs replacing. My advice is never to buy an Acadia. I think total cost of repairs so far is about $10,000 and it only is driven 75,000 miles so far.

Terrible terrible terrible - Water Pump, Transmission, Power Steering, Front End. All this before 60K miles but a month after the 5 yr mark!!! And now at 70K miles and almost all the same items AGAIN with the addition of electrical issues, motor surges, terrible propane/natural gas smell in cabin (enough to make you vomit). Call GMC. No help! Advice take it to a certified service location - so they can take your money over and over and over again.Yes they are willing to help. Yes they are willing to say they can fix anything. Helpful is fixing an issue and it staying fixed. Helpful is changing the water pump at 59k miles and not being told we want another $2500 to fix the power steering. I will NEVER purchase another GM product. Its a money pit! The local dealership is so friendly but they are stuck trying to fix a product with no hope. 4 Ford vehicles and over 1 Million miles driven with basic maintenance and one transmission and I cannot even get this 2012 GMC Acadia SLT to drive 75k Miles!!!

We purchased the vehicle brand new. We began having problems immediately back and forth reporting issues. Beaman could not detect or duplicate the issues other than the recall problems. Ex of problems ranged from numerous recalls windshield, lights, condensation, time chain, and repeated issues with the transmission. The vehicle was under warranty. The problems with the vehicle continued. In 2012 the vehicle was paid off and warranty close to expiring. In May 2012 we left the vehicle with Beaman (transmission) while out of town. We picked up the vehicle and was told they could not duplicate the issue. Beaman advised us the vehicle was design to run and function that way. The following week the vehicle stopped. It was towed to another GM dealership. My second complaint to GM on May 16, 2012 - warranty expired. The service team determined the issue. Software components were damaged tied to the transmission required replacing. The service manager was able to convince GM to pay. My case Id still open. We continue to have issues with this transmission. This is clear to be UDAAP.

For months we were seeing the RPMs running higher than they should. 5000 when trying to pass and they did not release soon after. Took it to dealer several times and they kept making adjustments but nothing changed. On a trip to Ottawa, we were putting gas in when we noticed a burning smell. We took it to a nearby dealership and he was finally able to figure it out. Our rear brakes were seized. After 40,000 km? How could we have prevented this and why didnt the local dealership figure this out before?

GMC Acadia - Good morning! My husband and I purchased this vehicle in 2007 and it caught on fire within the month. Then, again the same thing happened, and then they had to replace something, and something else, and something else. I met with the area person in charge of working out these issues who gave me coverage until next June, and now again I am experiencing another problem. The ignition won’t turn all the way to allow the key to come out. Please do not get me wrong, the employees are very wonderful, but wonderful will not solve my problem. Please, how can you help me? God bless you and thank you so very much.

We bought our Acadia in the summer of 2017. Within 2 weeks of owning it we had to take it to the shop for motor and catalytic converter issues. Long story short, we have now owned the car for two years and have only been able to drive it/ have it parked in our driveway for 6 months. Those 6 months arent even consecutive, more like the weeks in between shop visits. During those visits numerous motors were put into the car along with new parts to whatever they could see needing fixed. At first we thought it was the shop doing a bad job but after the THIRD shop we visited, it became clear to us it is something with the car and not us. Every mechanic we have talked too says the motor for the Acadia and a couple other GMC/Chev models just don’t last past 32,000 miles. We cant even get rid of the vehicle due to the never ending check engine light and its constant engine light led to it failing inspection making the car undrivable (eventually we did get a passed inspection). Our last visit had the car pulling up 19 error readings, most involving the Transmission and Motor. There is no end to the problems on this vehicle and we have barley driven it.

I bought a 2008 Acadia with 35000 miles and the first month I was having transmission problems, the dealer fixed it. Then 8 months later, it had transmission problems again. They fixed it again then the rack and pinion went sour. I had to pay to get that fix 100 with the warranty. Then my warranty expires without warning. My engine blew. I keep up on my oil changes. The roof leaks when it rains. Unable to fix the car because no money. I am paying 450 a month for a car I cant drive. This car is a ripoff and I regret ever buying it. Money pit is the word and they should recall these cars, but it will be cheaper to pay people in a class action suit than recall them. I hate this car and when I do fix it, I will trade it in a heartbeat. Oh and before the engine blew, the transmission was giving me trouble again. Lemon law should apply to this piece of junk.

I believe that GM Company is a leading company especially in customer service perspective and this led all authors of customer service books to take GM as their main example. After studying and preparing most of my academic assignment on this giant company, I became a loyal customer to this respective brand and this point was really the most important factor which led me to choose the Acadia car. I experienced this since February 2010 and my loyalty was enhanced more than before; however after less than three years and less than 50,000 mileage, I was disappointed as I faced problems with the noise in my steering wheel where it became a redundant issue; however, this was solved. But in November 2011, I faced another sound inside the car when I press the brake. Though it has been solved, it happened again after less than one year and currently, I face the same issue! The agent here in Bahrain advised me that they have to change the master cylinders and the boosters. In addition to this issue, the rear door pumps had no pressure to hold the rear door. I spoke with the agent and argued with them about this. They agreed to change the master cylinders with the booster at their cost if I bear the labor charge cost which exceeds BHD 80/- (USD212)! Today, I found out that these two issues are common with all Acadia models. My close friend (his car reg. # **) is also facing the same issues. I am filing this complaint to take this issue up with the agent to waive all the charges, as its unbelievable that such nice car produced by a leading company has these issues and the customer is bearing the cost of repairing them! Im looking for a service to keep me satisfied.

After I tow my new acadia awd denali, even for a short distance, the vehicle will back up but wont go forward until I turn it off several time and let it run for a long time, until the fluid lubricates the awd system. Have taken to dealer with no satisfaction. Is anyone else having this same problem?

Bought a 2009 gmc Acadia in 2010 that was supposed to be an execs vehicle. Paid over 50k when said and done. We have 17 pages of repairs already. Steering was replaced 5 times and is making the same clicking but gmc feels I should pay to fix it. Whenever we gas up the truck wont start. They force you to do all kinds of bs maintenance to keep your warranty which ironically never covers the issues or parts needed. In addition there have been at least 9 recalls in 5 years. Will never buy a Gmc vehicle again.

Being a GM family, we have been loyal to the brand but the Acadia falls far short compared to the companys other SUVs. There are 943 Technical Service Bulletins issued for the 2017 Acadia alone! Most of them are related to random leaks, failures with steering, suspension and brakes. As the principal driver, I can attest handling is not as stable as the one-size-down Equinox, although it improved noticeably when we switched to a better tire than what came with the car. Within a few months of purchase, the SUV developed a drive train problem, and it was difficult to find a dealership familiar with the bulletin issued by GM and knew how to resolve it. This is now a known problem, with over 300 registered complaints posted just for this particular repair. Another annoying and known issue: at the gas pump, the baffle in the gas tank causes the fuel pump to shut off after 3 gallons. The solution is to manually hold down the level on the pump, or it will keep shutting off after every 2-3 gallons, even when the tank is nearly empty. And then there are the myriad leaks, detailed in the complaints and TSBs…

I bought brand new (expensive) 2015 Acadia Denali 3 yrs ago. I get it Ziebarted with diamond gloss wax as recommended by GMC dealership every year faithfully. This vehicle was my pride and joy sort of speak. I have a defect in the paint on the hood. There is no paint damage or scratches in this area, its started to show as a rust bubble. Of course, paint only covered under warranty if 36,000 miles or 3 yrs, which I dont qualify for. So sorry about my luck. Also I have the same problem as the 2015 Buick Enclave with an inoperative purge solenoid, its causing the same problems but you guessed it, no recall on the Acadias so again, no help from GMC after spending so much money.

I own a 2013 GMC Acadia. The issue is this - upon initial start and driving within the first 600 ft there is transmission calibration noises which range from a light bumping noise to a major thud. The other day I was driving most more than 30 km and the transmission make a thud - sounded like I hit a boulder on the road. We immediately pulled the vehicle over to look for an obstruction on the road. There was nothing - not even a pothole.The GMC dealer where we have our vehicle service and was purchased from have not been able to come up with any diagnosis for this problem. They have acknowledged verbal that there is an issue - however the service report comes up clean. What a joke. We paid and are paying real money for this vehicle and it should run properly. Repairs need to be done and yet nothing has been to say Im disappointed is an understatement. It seems to me that the challenges are the fact that no one in North America can actually build a reliable vehicle that will run for longer than a mop head from China. Maybe we should start manufacturing there - at least then we could afford to replace a vehicle every 20 thousand kilometer.

When is GMC going to admit that they threw quality out the window when they built this vehicle. Recalls are done only when its life and death. Right from the start, my headlight harnesses melted. Thousands of similar complaints online but no recall yet. Steering column, timing chain and the list goes on. Now for the shocker. I took my Acadia to the dealer because I received a Special Coverage Program 14582. My vehicle ran rough and the check engine light was on. That is exactly what the Notice described. I also asked the dealer to inspect the front end and steering because there was an outstanding power steering pump recall. After a few hours, the dealer called me back with the news.As per the email, my 2009 GMC Acadia with 150,000 km needed: replacement of catalytic converter bank2 $722.10, replacement of pre-CAT/post cal oxygen sensors $451.41, fuel system servicing recommended $169.95, replacement of spark plugs $295.40, evap purge solenoid $124.32, replace both front struts $952.86, replace both rear shocks $456.00, replace one broken engine mount $248.42, replace water pump $513.50, perform four wheel alignment $129.95, replace rack and pinion assembly $1,583.24, replace right front lower control arm bushing(s) $416.05, replace left front lower control arm bushing(s) $416.05, replace left rear upper control arm $541.12, replace right rear upper control arm $541.12, plus three separate @120.00. Diagnose charges for the check engine light, an oil leak and steering and suspension came to over $9,000.00.Sorry for the long-winded story. I only accepted the repairs that I thought were important. It came out to just over $2,000.00 and the Acadia seems perfect now. Moral of the story is that dealership service areas will attempt to build you a new car if you let them. I think they wanted me to give up on this SUV and head straight for their showroom.

December 18, 2010. Purchased 2011 GMC Acadia LT-1, Model ACA, for $39,363.19. November 2015 - Received the following notice from GMC: As the owner of a 2011 model year GMC Acadia, your satisfaction with our product is very important to us. This letter is intended to make you aware that, on some 2011 model year GMC Acadia vehicles, the throttle-position sensor may cause the engine to run rough, cause the malfunction-indicator lamp and/or an engine reduced power message to illuminate, and reduce the engine’s power. Do not take your vehicle to your GMC dealer as a result of this letter unless you believe that your vehicle has the condition as described above. General Motors is providing owners with additional protection for the condition described above. If this condition occurs on your 2011 GMC Acadia within 10 years of the date your vehicle was originally placed in service or 120,000 miles, whichever occurs first, the condition will be repaired for you at no charge. Our Acadia did not have the malfunction-indicator lamp and/or an engine reduced power message illuminate but starting in January 2016, the engine did start to run rough.January 2 – January 7, 2016. First Noticed Problems: Our Acadia engine was running very rough – idling, accelerating with unusual RPM’s, not running smoothly, stopped at lights and it felt it was going to die, etc. The Acadia has 60K miles on it. Brought the car to BTR (garage we have used for over 20 years, and 9 cars). BTR replaced four Solenoids, which did not fix the problem. After several more days trying to diagnose the problem, they suggested we have the car towed to a GM dealer that was most convenient, Classic Chevrolet. So we did.January 8 – January 25, 2016. Classic Chevrolet reported that the problem was the Catalytic Converter, and that they would replace it, under warranty. Apparently, this did not fix the problem. After researching this for several days, they were looking at a timing chain. Classic informed us that ‘needed to open the front end to further diagnose it. This was going to cost us $1,600 to open up the engine, and it could cost significantly more depending on what they find.’ Classic then reported they found ‘metal shavings’ in the oil, diagnosed the problem as “Catastrophic Engine Failure” and reported we needed a whole new engine, at a cost of about $7,700, on a 2011 GMC Acadia with 60K miles. Classic stated that since we had not had the Acadia serviced (i.e. oil changes, etc.) at a GM dealer, thus ACDelco oil filters were not used, we would be responsible for 100% of the cost.After we provided receipts for the regular maintenance required for an automobile, Classic stated that GM would pay for 60% of the new engine, and we would be responsible for 40% of the costs. The offer of us paying for 40% of the costs of a new engine is unacceptable. According to our Acadia’s owner’s manual we were not required, nor is it even suggested, to use ACDelco oil filters, and that according to the Federal Trade Commission, i.e. the Magnuson-Moss Warranty Act, it is against the law for a car manufacturer to mandate a specific brand of car product, unless it is provided at no charge. After we informed Classic of the above mentioned point, Classic Chevrolet stated they wanted to tow the car to a GMC dealership. So, it was towed to GMC Beck & Masten North. This is where the car was purchased in 2010.January 25 – Present. Upon receipt of the car, GMC Beck & Masten North first reported they needed to do their own diagnostic research as no paperwork was sent with the car. Furthermore, they stated the car started up fine, albeit it was running a little rough, but they would get back to us with further details as soon as possible. After over 2 weeks at this dealer, now the 3rd repair shop to be used, the service manager stated that ‘the engine looks good, appears to be well maintained. Our service records were good but he was waiting on GMC to see what kind of assistance they could offer. He also stated the oil looked good, and that he did not see any problem with the filter and/or using after market oil filters.’Finally, Beck & Masten stated the engine needs to be replaced – 5 of the 6 bearings were spun/gone – it would cost approximately $8,000, and that GMC would pay for 50% of the costs and we would be responsible for the other 50%. Again, this is totally unacceptable. Beck & Masten stated they would talk to their regional GMC representative and get back to us. Other notes during this process: This is 2011 GMC Acadia – purchased on December 18, 2010 – it has 60K miles on it – the problems started 5 years and 15 days after it was purchased. It is not stated in the owner’s manual what brand, or what specs are required, in an oil filter. We have serviced this car regularly since the date it was purchased – have provided all receipts to date. We have spoken to GMC Customer Service, (1-800-462-8782), during this whole process.We have been told to be patient 63 times. Industrial Distributors, supplier of the oil filters to BTR, called Classic Chevrolet, the dealer who originally stated the after-market oil filters were faulty, in attempt to investigate the filter scenario in more detail. Classic never returned phone call. General Manager of Classic Chevrolet, commented that he ‘had a hard time believing that after-market oil filters would cause catastrophic engine failure.’ We have been told “I understand your frustration”, 47 times. Beck& Masten, stated there could be two reasons that this many bearings in an engine would fail. 1. There was water in the engine, i.e. car drove through high water. However, they stated there was no evidence this ever occurred (which we also attested to), or 2. There was poor lubrication in the engine due to lack of oil. We have provided all receipts affirming the Acadia was serviced at regular intervals. We have further reported that at no time was there an indication that oil was low in the Acadia. Therefore, if poor lubrication did occur, any warning indicators in the Acadia did not work properly.The engine in the Acadia is a 3.6 LLT, is a Direct Injection Engine. This feature causes extremely rapid degradation/failure of the oil between changes, resulting in rapid degradation of cam gears, timing chains and premature failure of crank bearings. It is our understanding GM stopped using this engine in the Cadillacs, LaCrosses and Camaros. General Manager of GMC Beck & Masten, stated, unsolicited, that his recommendation for the future, whether it is a GM product or not, to have cars serviced only at a dealer, because it ‘carries more weight.” Commentary: Kind of interesting how a GM would suggest building your war chest for a potential fight with the manufacturer. Is GM building cars anticipating situations like this to happen on a regular occurrence? Several times, we asked Classic Chevrolet, GMC Customer Service and GMC Beck & Masten North for their diagnoses in writing. As of this date, nothing has been provided.Not once, have we seen any evidence that GM, GMC, Classic Chevrolet, and GMC Beck & Masten North, are working together to resolve this issue. Commentary: seems to be a Catastrophic Communication Failure for a Catastrophic Engine Failure! GMC, GM, GMC Beck & Masten, not to mention numerous auto mechanics we have talked to, all question, “Why was the car transferred from one GM dealer to another GM dealer?” BTR – it was explained to us that a catastrophic engine failure is a term used to describe a complete failure of the engine. 5 out 6 bearings spun would mean completely knock out the engine. If a bearing fails, you hear a “knock” or a “ping”, usually one fails at a time. If there were 5 bearings failed it had to be an instantaneous loss of oil and a catastrophic failure. If the engine ran on January 8th to check the catalytic converter, when did this catastrophic failure occur? On Jan 26th, after going to Beck & Masten, the engine started up but ran hard with knocks. I was under the impression with 5 bearings failed the engine shouldn’t even start. Beck & Masten sent this to us a little while ago: When we disassembled your vehicle, we found 5 spun rod bearings and scored cylinder walls. The engine (inside) was not dirty and the oil was clean. The oil looked to have been changed recently. Cause of failure is unknown. It will be necessary to replace engine to complete this repair. Commentary: Kind of sounds like a faulty engine to me!

2012 GMC Acadia Denali - I went into the GMC dealer to purchase a Yukon Hybrid. I was told that they were discontinued for the 2013 model year and was recommended to look at an Acadia Denali because it had more room than a Yukon and got much better gas mileage. Boy what a mistake! I had also been entertaining the idea of a Yukon XL (think Suburban) because I wanted to make sure I had plenty of room for my growing family. I was led down a path of cost savings on fuel with the Acadia. It was posted 22 HWY and 17 City. With our mixed driving, I expected to get on the worst day - maybe 17. Instead I get 13 MPG! They tell me nothing is wrong! Please! I rent Suburbans when I travel (I rent about 100 times a year!) and I consistently get 15 MPG or better - with so much extra room! Now I am stuck with another 30 payments for this lemon.

I drive the GMC Acadia now because my husband got a company car. For me it is a very large SUV to drive. I find it is hard to pull in tight parking spots and the doors are loaded with dings and dents from other car doors parked next to me. I wish they would downsize the width of this SUV. It is too wide for me. If I lived somewhere more spread out and less crowded, this may not be a issue. Other than that, it is very roomy inside and I feel very high up when driving so that gives me the safety feeling.

We purchased our vehicle new and have been pleased with it except the transmission. It never, ever sounded right when shifting. This vehicle has only 55,000 miles. We were on our way to Wisconsin to visit family recently when, after shifting into reverse, we heard this very loud noise. We thought we hit something but found out quickly that it was the transmission. After discussing what our best options were, we decided to have it towed back to our local dealer at a cost of $528. Then renting a car to return home, we received the bad news that the repair would cost $2000. We asked the dealer if they reported these kinds of repairs to GM and they said not when its out of warranty. We will think long and hard before we buy another GM vehicle and we certainly cannot recommend them to family and friends.

I lose the power steering from time to time. It is bad when I am making a turn as I have almost run off the road several times! They tell me it will cost $1,900 to fix. Others have done the repair and still have a problem. Is this a GM problem??

From a loyal GM household that has bought 13 new GM vehicles in 25 years, I am fed up and looking for a new manufacturer that cares about their customer. My 2009 GMC Acadia SLT1 has had nothing but problems since the warranty expired. The transmission went out literally on a trip when I rolled past 100,00 miles and stopped for gas. Had it diagnosed at a trusted independent shop and was told I need a new transmission. Called GM Customer Care and elevated the case and was told I was 3-4 months past the 5 year warranty. Needed a GM diagnosis. After 3 days of frustration, I called the service manager at my GMC dealership. He told me this is a known problem on early the year build, wave plate disintegrates causing havoc. Said it would be two weeks before they could look at it since they had several others ahead of me, then another week or two for the repair. GM would only consider helping on the repair after the work is completed and would at best kick in 20-25% based on their experience. Could be as high as $4500. I could not wait and had my independent guy replace the transmission at $3300, a discount of $200.This was soon after I had to replace struts. Then I get a low pressure, stop engine warning. Had it towed and could not find cause or repeat. Now the A/C is out and cause cannot be determined in leak test. Dealer guess is that based on odor coming out of vents, it is likely the evaporator, an estimated $1600 repair. Vehicle has 108,000 miles, is garage kept and well maintained.After this, plus having the timing chain replaced (under warranty) and numerous recalls, I have lost confidence and wanted to trade it in. The dealer low balled the trade offer because of the A/C. I called GM again looking for some sort of loyalty goodwill. In over two weeks, after elevating to a senior customer care rep, all I have gotten is broken promises on call backs, repeated inquiries to repeat my story. Last promise was I would hear back same day or in 24 hours (last week). Nearly a week has passed and I am left assuming they hope I will just go away.Looks like I will be going away....to another OEM. Loyalty built GM, treatment like this and faulty products will continue the decades long slide in market share. I cannot recommended GM to my children or their friends. Who will be their customer of the future? GM makes great big SUVs and Trucks...all else is a roll of the the dice. 25 years and out....later GM. Should be a class action suit on the transmission. AC problem is a common problem, too, I am told. Time to test the New GM, and leaderships claim of new transparency.

We bought a used 2009 GMC Acadia from a private owner less than a year ago and weve already dumped $6000 into it. The transmission is the main & most recent thing to be replaced. My transmission went out at 130K. I lost 3rd gear 4th gear and reverse and had my 2 kids under age 2 in the car with me. Weve had the new transmission in for about a month and already its missing and jerking as it shifts. There is also a continual issue with acceleration while turning left, it sound like metal vibrating together or clattering in the engine that gets increasingly louder as you accelerate and the power seems to bog down at the same time. Seems every time I take it to the shop they replace this or that (I cant remember the long list of specific things) and it drives fine for a few weeks and then these same problems start happening again. Im taking it to a GM dealership next week - hoping they can do a better job of pinpointing the issues than our local mechanic. At this point I want to get rid of it but we just put in the new transmission, my husband thinks we need to keep it forever but Im certain its nothing but an expensive headache. I love the cosmetic features of this vehicle and the upgrades but the engine sucks! So disappointed, I will NEVER recommend this vehicle to anyone.

Sat in the car using accessories on my lunch hour. Clock did not keep time. Hit the accessory button. Again it went back 4 min from where it was - overall lost 10 min every time I hit the accessory button. Has anyone else had this issue? Also very uncomfortable drivers seat. Supposed to be top of the line better than other models. When I took an SLE out for comparison that seat was much better. Go figure.

I purchased a 2007 GMC Acadia in 2006 brand new. When I had about 38,000 miles on it I would hear a clunk when I would turn left or right took it to the dealership several times. They could not hear it. I finally gave up on it. Then my transmission went out & I called the attorney general after paying about 4000 dollars to get it fixed. Two weeks after I called them I received a letter in the mail and they had a recall & I got my money back.Now the rack & pinion had to be replace. Im very upset as I when on the internet And found out that several other people have had the same problem. If anyone still has a Acadia please call this number as this is a safety issue that should be address for our safety and our childrens safety. The # is 888-327-4236. It cost me 1400 dollars for the rack & pinion to be replaced when I feel that they could have the solved the problem if they would have just check underneath the car. I now know that is why it would always clunk.

2009 gmc acadia - Bought it in 2012 with 45000 miles. Transmission plate replaced at dealer under warranty at 66000. Transmission failed AGAIN 11/20/2014. 105000 miles. Replaced AGAIN at dealer. $3000. Split in thirds by dealer, GMC and us. Just got it back 12/10/2014. Front end vibrates now. Heat mode door ($466) replaced at dealer 11/2014. 24 hours later, heat didnt work on passenger side or defroster. Replaced heat actuator a week and half later, 11/19/2014 ($288). 24 hours later, transmission died an hour from home. Fixed as described above 12/10/2014 ($1063). Now have vibration in front end since picking it up. Have appointment 12/16/2014 at dealer. Also replaced power steering pump (early 2014), throttle position sensor (early 2014). Have had it with the GMC dealer and GMC. Stand behind your product!

Upon receiving a letter from GM regarding the water pump shaft seal in my 2009 GMC Acadia, I called customer service to notify them of an incident that took place with my vehicle about three weeks ago. After my husband and I were forced to pull off of interstate 95 just south of Washington, DC during rush hour, we had to replace our water pump due to its lacking ability to function as well as belt that had been leaked on due to problems with the water pump. The letter from GM does imply that should the seal not function properly, the water pumps operating ability could be compromised. Prior to the breakdown, my husband and I noticed low coolant levels, monitored the levels and added coolant when needed. The engine fan continued to run even after the vehicle had stopped - a sign that something was not working right. I contacted GM customer service regarding the cost of the repair that, to me, seems a result of a malfunctioning part produced by the company. I was informed that because the vehicle was not repaired at a dealership, they were unable to reimburse me for the repairs. At the time, the vehicle was not drivable and was taken to the closest available repair shop. The closest dealer was almost an hour away. I am filing the complaint as I find it unfair and unjust that GM has not recalled the water pump shaft seal and instead is hiding behind the issue by calling it a courtesy customer service letter. After researching the issue, I discovered that I am not alone in believing that this part should be recalled. The letter offers this resolve: Your GMC dealer will check your vehicles coolant level and, if necessary, will add sufficient engine coolant. If the seal is compromised, the vehicle will continue to need additional and unordinary amounts of engine coolant fluid. This letter offers a cowardly attempt at patching the real issue (that is the malfunctioning water pump shaft seal). I feel strongly that this part should be recalled.

We purchased 2008 GM Arcadia and have had nothing but problems... from water leaks inside the car, electrical problems, throttle body etc. GM does not stand behind their product and I warn anyone looking... not to buy any GM product!

I purchased my 2010 GMC Acadia in the summer of 2010. Since then Ive been in love with my SUV and still am until May 2013 when my Air Conditioner stop working. According to the dealer (where I always take my vehicle) they says its the Condenser which cost $848.84. After the repair everything was great and I was COOL. Until September 2015 when there is another problem with my AC thats going to cost $2211.00 to fix. What in the hell. Contact GMC Inc. After several emails no calls over the phone just emails. They told me they are unable to help me but my dealer at Ourisman of Alexandria VA will help out with some coupons. Spoke to someone today 06 October 2015. The only help they would help me is $200. I know I should be happy but it still have to come out of my pocket with a lot more money when I just knew my problem was fixed with the last amount. Now 2 years later I have another issues with the AC. Not asking for the bill to be paid in full (GMC has more money than me) but a little more help than $200 would have been much appreciated. HELP. HELP.

I bought my Acadia used from Bob Allen Dealership in Danville, KY in July 2010. At 62,100 miles, rain water started leaking into the cabin of the vehicle on the passenger side and rear seating areas. I could hear the water moving around inside the roof compartments while driving. The carpet becomes wet repeatedly. At one point it started to have mildew on the passenger side carpet. I have had it cleaned on several occasions. The battery compartment in the rear passenger side floor board filled with water. I took it to a mechanic, had the water drained and battery replaced. The water damage has caused electrical issues. My radio, cd player, and navigation system no longer works. I had to remove the fuse from the speakers to stop a loud irritating sound. The power steering pump was replaced around 80,000 miles. A mechanic stated that I need new struts. There is a metal to metal grinding noise when I place the transmission into drive mode. When I refill my gas tank, my Acadia will not start on the 1st or 2nd attempt. I have to push hard on the gas while turning on the ignition switch in order to start my engine. Afterwards, it starts without issues until the next trip to the gas station.I took my Acadia in to repair the roof leak twice. The drain ports were cleared. Although the second repair attempt decreased the amount of water leaking into the vehicle, my windows still become drenched from the inside. During the winter months, the water on the inside of my windows freeze. I have contacted GMC about the water leak issue. I was told by GMC that I should contact their GMC overseas department because I was stationed in Germany. I was later told that my VIN was not covered. I am basically stuck with a car that has caused me to pay way more than I ever expected in repair work. GMC has failed miserably with the Acadia model vehicle. I will never own a GMC vehicle again.

Within a few weeks of purchasing my new 2012 GMC Acadia Denali the car went into the shop for 6 weeks while they tried to diagnose a transmission problem with GMs help. Since making the repair the engine continues to surge to 4000 RPMs from time to time under certain driving conditions as the transmission struggles to keep up. Problems with the car also includes numerous recalls, driver seat coming loose, and the front AC evaporator unit failed. After the GM warranty expired and weeks after replacing the front AC evaporator unit the rear AC evaporator and power steering failed. I can no longer afford the car and I believe that GMs product quality became poor after the GM bankruptcy and when GM became known as Government Motors.

2011 GMC Acadia 49000 miles, water pump went out. Noticeable loose transmission gear issues, i.e., parked on a decline, driver puts into reverse gear and vehicle rolls forward two to three feet. This also happens when on an incline too. Plus, long period to wait for transmission to change from one gear to the next, such as from park to reverse and reverse to drive. After the water pump had been replaced, cars frame is noticeably creaking when going around corners/turns.

First foremost I bought this car with 3 miles on it from Stadium GM Salem, Ohio in Aug of 2016- this is 2017 Acadia. Fast forward it’s March 1 of 2018. It all started driving 65mph on freeway and the dashboard says my cameras from back not working. I contact my dealer. He quickly responded saying he was unable to get me in till Monday. Ok thanks. Hang up then starts flashing airbags are in need of service. Dashboard lights are going on and off- flashing. Then I get to a red light few min later, stop and the car starts moving forward with my foot on brake. Almost causing me to hit the person in front of me. Mind you this car has a safety feature that automatically stops when I’m following someone too close -and now it moves forward on its own. Um what. Then I’m getting into turning lane to turn left into my work and it won’t stop so turn into work with foot on brake and coast and coast till it came to rolling stop.I put the car into park. I remove the keys, go to get out of the car and my door will not open. The car is still running -heat, radio, etc. My car alarm starts going off as I keep trying to open door from the inside of the car. I’m now currently locked into 2017 Acadia so instead of breaking the window I called the local cops. They arrived and was able to let me out. Ummm what if it was a 90 degree day and I have 4 kids in the car and your electric system stopped working like this so nothing like my automatic window/locks work? I would have definitely busted my driver window to get out of the car so we wouldn’t of died. In the meantime my car alarm was going off for 4 hours by itself and lights flashing etc till my lunch break. I go outside and try to attempt to start it and it’s still running! No keys. Heat/radio kinda like remote start mode has been in for 4 hours. Needless to say it will not physically start or come on. So as a mom of 4 working 2 jobs I am in need of help. Roadside service comes, picks the 2017 Acadia up - puts it on a flat bed. And takes me to my dealer. Brian their so called service manager says, “I told you I could see this car for another 4 days,” umm what??? Where would you like the tow truck driver to put the car? He tells them in the garage - goes on to tell me he doesn’t have rental. Umm what... Then he says, “Your car has 44 thousand miles on it even though it 1 year old. You will have to sit in service room till we figure out the 33 codes that came back on it. We are open till 6pm. It’s only 2:30pm.” After reading the first 9 he comes and said I’m lucky he found a rental. Awww how nice he found me a car to use out of the 200 plus on the dealership grounds. Maybe this one will not accelerate forward when my door is on the brake. Maybe this one will actually stop when my foot is on the brake. Maybe this one will not lock me inside of my own vehicle. I called the dealership for an update about a week ago. He said still wasn’t fixed, needed another part. I went to the dealership on March 20 2018 looking for help and trying to get explanations and was told nothing. Continue drinking the rental car. Mine is not safe or fixed...Fast forward to today March 22 the dealership has now almost had my car for the entire month. It is fixed- I arrived at dealership, handed my rental keys in then the service guys tells me I owe him over 6**.00. When talking to 3 different General Motors representatives in the past 22 days I was told my car has extended warranty. Don’t worry. The repairs will be taken care of.” Now yesterday the service guy Brian nowhere to be found left Another guy to tell me, “No, no. That’s not right. Your 2017 Acadia only has 3 year 36,000 miles. Even though it’s a year old it’s not covered.” So guess who doesn’t have 6**.00 to fix electrical/ 2 side modules replacement at 5:30 pm? This mom of 4 that already works 2 jobs. Mind you I just paid 879.00 car payment on the 3/18/2018 for this Acadia that I have driven in over a month.I call General Motors rep. They said under warranty - my dealer screaming at me saying it’s not and I’m not getting the keys to my car till the invoice is paid so I sat there in the service waiting area for someone to come pick me and my 2 small children up. They all left at 7:30-8:00 when dealer closes and left me sitting there until 8:40 pm. They don’t care this SUV almost killed me. They have no customer service. They actually just laughed at the fact this car is a year old and having this problem. Then to top it off he told me before he left at 7 that he’s not even sure this will fix the problem. My Acadia has failed me. My Acadia does have 44,000 miles on it at this time but I don’t care it’s a year old. I don’t care if it has 90,000 miles on it. It shouldn’t be having these problems it’s a year old.Sincerely one mom with 4 kids and 2 jobs with no vehicle because your GMC has failed me and the dealership you do business with could care less. How reassuring it is to leave someone in a dealership while they all get in their cars and go home and I sit with 2 of my children waiting on a ride. Then he says I’m not even sure this will fix it. General Motors you can keep the car.

Ive been having several issues with this vehicle. 2nd injector gone bad in less than 90k miles. It seems to be a known issue with vehicle but they refuse to take responsibility for it. Dealership deals with this same issue with multiple customers with no assistance or acknowledgement at all from manufacturer. Reached out to GM and received no assistance at all.

Ignition issues. Took car in twice. Only had the car few days after buying it at Cherry Hill Mitsubishi, and have been stuck and stalled at gas stations, in parking lots, etc. If anyone knows issue or resolution - it is GMC Acadia 2014 SLT-1. Disappointing experience all around.