Great car for daily driving. Very comfortable and easy to use. Don’t like the gas tank on the passenger side. Very satisfied otherwise. For driving on country roads the front sometimes drags so would like it better if it didn’t ride so low.

Purchased the 2016 Trax in April of 2016. Since then it has been in the shop 6 times for 3 different issues; which the service department still has not fixed. They also lied many times about fixing the issues and also just recently scammed both myself and the insurance company. This dealership is not to be trusted as they lied to me about the quality of the car when I purchased it. There are manufacturer defects in the car as well. This dealership and the manufacturer have done NOTHING to resolve these major issues with this car. Now; they wont even talk to me. They have basically washed their hands off me without actually taking care of the problem.

I love the Chevy Tracker. I have owned 3 of them. The first 2 were automatic and this one is a standard. I like the standard better. I have traveled all over the country in one and had no issues whatsoever. I would definitely suggest buying one especially if you like to go camping and you drive down a lot of dirt roads. The four wheel drive is my favorite feature. I also like that it is small and that the back seats come down for a larger storage area. The car is also super durable. Just do the normal upkeep and it will run forever.

Its the best car I ever owned. The longest car I ever owned, hardly no major problems and good gas mileage. I wish they still made this one but the fact is they dont. Its been a god-send. I need a new one but that isnt going to happen. I love this car.

Very glad that I purchased my 2019 Chevy Bolt last year. An amazing vehicle to have and an even better investment for our planets future. Hardly spend a dime after installing a home charger and still manage to get in tons of driving time and road trips.

I own a used 2004 Chevy Tracker. Up to now it’s been reliable. The body doesn’t have a spec of rust and the engine and transmission are still running strong. The issue I have is with the integrity of Chevrolet Motors. Recently while driving on the highway my left front wheel became unresponsive and the front end vibrated violently. My mechanic informed me that the front cross member/subframe had rotted out. After doing some research on the internet I discovered this is a known problem and the warranty was extended to 10 years or 150k mile.When I contacted Chevrolet Customer Service to see if they would still honor the recall they refused because it was past the 10 year warranty. This is disturbing because it is a known and documented SAFETY defect. My realization is that Chevrolet still puts economics ahead of the safety of its drivers & passengers. So if you’re an advocate of Chevrolet please check the internet for any recalls or complaints for your vehicle model on a yearly basis because our safety appears not to be Chevrolet Motor’s priority.

One owner, one person, great little car for road trips or bobbing around in the city, cheap on gas whether in the city or on road. The most people I would take in a car this size would be 2 people. Great for someone going to college for touring around. I have owned a 1979 Chevette and all I can say is it was the best car I have ever own.

One of the best modern trucks I have ever owned. Made by an old American company. Compared to most of the plastic features in most imports today. Make America great.

A complete waste of money for the purchase of this vehicle. I bought this new in August 2013 and every year since I have had it, separately from routine maintenance or normal wear and tear, I have had it in the garage to have some part replaced and whenever I have called General Motors or the dealership it is always the same response, Oh that is not covered under warranty, so basically NOTHING on their vehicle is ACTUALLY covered under warranty. Their bumper to bumper which is only 3 years or 36,000 miles whichever comes first is a JOKE!!They have used poor lousy parts in their vehicles and they are fully aware of it so they sit in their BOARDROOM and put their hands in the air because they just dont care but until they finally OWN up to the problem they have lost my BUSINESS!!! This business acquired a government bailout during the Bush administration and they DO NOTHING to assist their CONSUMERS!! I will never again purchase a Chevrolet/GM vehicle, this car has been nothing but a pain in my pocket!!

Took my Q80 in for a small paint defect. Infiniti said, Bring it where you want so we took in to our Chevrolet dealership in our town. They washed our vehicle and sprayed some kind of chemical on the rims. The rims (all 4) has streaks that rolling down all the rims. Which are discolored. Manager said they didn’t nothing wrong. By the way I have pictures of what they looked like before. What’s next? I’m NOT HAPPY!!!

I would not recommend this company. All the GM support advisors do is schedule appointments, they dont care about your concern, nor do they care to get to the bottom of the actual problem. Ive had my 2019 Chevrolet Bolt EV for a year and a half now and Have had lots of electronics problems. They tell me they cant use a video to fix the issue that if its not malfunctioning at the time when its at the dealer, they wont fix it. Of course the car comes out of its bumper to bumper warranty by mileage and the entire infotainment fails and the other issues Ive complained about will finally get fixed at my extended warrantys expense and my $100 deductible. I call to speak with a senior advisor, they dont call back, they dont call when you tell them to call and will do what they want, when they want. This is the worst car company Ive ever had the displeasure of doing business with. Ive had Hondas, Fords, VWs and Chevy and Chevy has been the worst ownership experience ever.

4cyl. Surprised of the pep. Live in north country. All wheel drive good on roads. Interior has plenty of room. But the Chevy Equinoxs back seat does not drop down flat. Inconvenient when have to pack things full in vehicle. With back seat tipping up this is wasted space.

My 2019 Chevy High Country has been a nightmare. Within my 1 st week owning my High Country I began to experience transmission problems. It would shift very hard between gears 3-5 up and down. I got hold of my dealer, Reliable Chevrolet in Springfield Mo, informed them of the issue, a shop foreman took a ride with me and Agreed it was not right. We set an appointment for one week out, I thought this strange to wait a week for such a serious defect, the truck got much worse during the week. I then took truck in, after 2 days I called to check on it. The dealer had not even looked at the truck, I expressed my extreme displeasure in this, my truck is my work truck and need all my tools to do my job as a home builder. I then thought it important to contact Chevy, I called customer care, they opened a case # and said a specialist would call within two days, 3 & 1/2 days later they had still not called.In the meantime I learned the truck I traded in was still at dealership, I called them and Chevy customer care and stated I am extremely unhappy with my brand new $65,000 truck having transmission issues within the first three weeks of ownership and wanted to unwind the deal. I would buy my old truck back and give them back their lemon truck that I had purchased, Reliable Chevrolet refused to not sell the trade truck, Chevy customer care, stated they would reach out to Reliable Chevrolet and see if they can help us get this resolved. In the meantime Reliable Chevrolet finally got my truck in to service and said it needed a brand new transmission. They contacted Chevrolet and they agreed and said they were shipping a new transmission. Would take 2 to 3 days for it to arrive & another day to install it.I called in in three days later to check and see if they had received the transmission only to find out that Chevrolet engineers had change their mind and said it needed a modulator part to work correctly. I was very displeased because as stated above they told me to continue to drive the truck for a week, it’s smoked, I could smell the transmission oil burning, and the hardness of the shifting had to be doing permanent damage to the truck. I have been a loyal customer of Chevrolet, for all of my personal truck and my company vehicles for employees have been Chevrolet’s. In the last 10 years I’ve purchased 25 brand new Chevrolet trucks. With my experience from this 2019 Chevrolet High Country, and the way I was treated by Reliable Chevrolet Springfield Missouri, and the very poor customer service from Chevy customer care who never did call me back until after week after Reliable Chevrolet returned my truck, I will never again purchased a Chevrolet vehicle or deal with Reliable Chevrolet in Springfield Missouri. My best advice is Buyer beware. My only voice With a large corporation like Chevrolet and this dealership which is very large in six states, is my buying power, they will no longer enjoy my business or have me or my company as customers, I have always spoken very highly of Chevrolet and actually argued with Ford owners about quality and service and brand loyalty, no more.

The Chevy Spark is very economic and easy to find small parking place. It is wonderful enough room for the both of us. Great on gas and has a great radio. It is also has 10 airbags for safety.

Chevy Trax 2017 had problems since I bought it. Dealer management changed during process. Wanted them to take it back and get a different car, but they wouldn’t help me. Car pulls to the right so bad it will pull you off road. The service manager said they fixed it, but it’s worse than it was. Trax not comfy, it’s cheap, seats are foam, doesn’t flatten easy in back. Mpg good, but it’s so bouncy and noisy I can’t drive it far. Do not recommend Freeland Chevy or this car. Been Chevy owner many times - worst experience ever!

My husband and I purchased this vehicle after a car accident totalled our other one. Bought this car used and began noticing issues. We have had to replace the torque sensor which was $600 alone. Many Chevy vehicles were recalled for this issue. Today I get a letter in the mail telling me that the side impact airbag was recalled. But heres the catch, they will only replace it free of charge if its under 150,000 miles. The vehicle was over that when we bought the car! Airbag light has been on for some time now... I tried calling Chevy customer service and got nowhere. They asked me repeatedly what the letter said. So after reading it to them 4 times and being told there was no issue, yet Im holding the letter in my hands that I just opened. I hung up. This by far has been my worst car owning experience ever! I feel that there should be something in place for people that are buying these cars used, my safety is just as important as that of someone purchasing a brand new Chevy vehicle!

I’ve been a Chevy driver for 20+ years but will never buy another one after the one I have now. I currently have a 2013 Silverado crew cab. Not my first one but over the years that I’ve had it 2 of the handles have come off 2 different doors. I’m single and not many other people get in my truck. I’m not rough on it and it’s frustrating that this has happened twice. It’s right at $200 to have the handles replaced with part and labor. My daughter has a Suburban and 2 different handles have fallen off her vehicle, and my neighbor has a Tahoe and one of her handles fell off also. I thought it was just me but obviously it Chevrolet. Crazy!! I’m 57 and I’ve had a lot of vehicles in my many years of driving and I’ve never had this happen before. As much as these vehicles cost, they are made cheap!! Never again!!!

Too bad GM killed this car. 2018 is the last year for the 6 speed manual. Not even available in the 2019, and now, GM thought it was a great marketing move to kill all of their cars that normal people can afford. My car has been very reliable, and on a recent Buffalo to Chicago trip, averaged nearly 50 MPG. It also has a great deal of useable power and torque with the manual box. A 1.3 litre turbo 4 is not the slug you might expect. I dont want an SUV or truck of ANY kind. I want a car thats fun to drive and handles well. Thats why GM is getting it back in a week when my lease is up - and isnt leasing me anything else. After leasing me my last 4 cars. Ive replaced it with a 21 year old car in excellent condition, which pays for itself in about a year of not making payments. Now I can buy something really fun instead - another motorcycle!

My car is 20 months old, has 19,800 miles and the engine blew up. I found two other cars in my immediate area that had similar problem with similar miles. I say there is a quality production problem.

I own a 2007 Chevrolet Trailblazer SS. While I was driving down the highway in Chicago Illinois at approx 55 mph the vehicle self accelerated to the maximum throttle position (pedal went to the floor). I could not get the vehicle to stop. Applied both feet to brake pedal while moving like a bullet. The vehicle suddenly lost power and I lost control of the vehicle spinning me around at approx 80 mph and crashing into the median wall now facing on coming traffic with cars trying to avoid crashing into me. Most horrific and scariest experience in my life. Not a single airbag deployed leaving me with serious injuries and a completely totaled vehicle! When I contacted GM to complain about this issue they told me they would escalate my complaint and someone would contact me within 24 hours. However a week went by and no one has called to follow up, apologize, and or even offer concern and I contacted them every day after the accident. I was constantly told the same story someone would be in touch! This happened February 22, 2017. As a loyal GM customer I am highly upset!! And will never purchase another GM product as long as I live! I have owned nothing but GM my entire life but never again. This company cares nothing about life whatsoever. They only care about the almighty dollar! After doing research I found several complaint about this unintended acceleration issue as well as no airbag deployment. Only by the grace of god I am alive today! Shame on you GM. You have lost a customer for life and I will tell the world how selfish and inconsiderate you are about caring, about quality of your cars, as well standing up for your mistakes! I could have killed my family as well as other families in the process and they wont even recall the vehicles to prevent further crisis situations. They wont do so until many families have died and it cost more to pay the claims than to recall the vehicles. As a 701 union mechanic I would be ashamed to even be employed by this so called manufacturer! Owner beware. If you own a Chevrolet Trailblazer get park it now and get rid of it! Dont take it to be service. They will most likely turn you around and say your vehicle is fine! Salvage that vehicle and do your research before you buy anything else!

Shortly after I got the car the brake booster went out. They supposedly fixed it. I am still having problems with it. Took it back to have it looked at again and they said there was nothing wrong with it. Im still experiencing problems with the same brake booster and I dont know what to do. They say theres nothing wrong with it but obviously there is. Sorry but there is nothing good to say about this car!

There nothing like a Chevy for dependability, comfort, quality, good looks, and something to be proud to drive. We have always owned Chevys, and or any GM product. You cant go wrong with choosing a Chevrolet.

I currently have a 2004 Silverado 1500, a dream of many years. Aside from the general maintenance of any vehicle (breaks and the likes) this truck is AMAZING! I give, as an example: about a year ago, I was about 50 miles from home when the coolant line sprung a leak! Id noticed a small puddle under the vehicle when I came out of the store where Id been shopping, but thought it was condensation. On the drive back, through some rather rural area, I noticed a slight increase on the temperature gauge so I drove with care not to over-exert the engine. Taking the truck immediately to the mechanic, they opened the reservoir for the coolant to find it completely dry! Repairs were made and subsequently I learned that these vehicles have a protection against over-heating! It saved my day, my purchases, my sanity, to be sure. This truck, even at its age, has been a blessing, helping me move house, hauling brush and wood, its amazing in snow, and I live in a mountainous region in Northern New York state where Winters can be quite brutal. As for the rating given about the cost, quite honestly, I find the cost of motor vehicles these days to be rather unreasonable over all. But even for the basic Silverado, I would say, considering the peace of mind and safety, Ive experienced with mine, the price is reasonable. Could be better (lower of course), but as is: perfectly reasonable. I recommend the model to everybody, even those who think trucks are out of their personal style. Drive one, youll be stuck forever.

The biggest issue with this service department was the time it took for an oil change and tire rotation, 5 HOURS, but I have listed all the details below. Pros: - Service was completed- Service consultant was pleasant Cons:- Timing. It took this service department from 10:15 am to 3:15 pm, 5 HOURS, to complete an oil change and tire rotation. I scheduled my appointment online and was told when I arrived that it might take up to 3.5 hours. I was not happy but needed the oil change today and assumed it might include something like a basic exterior wash for the time. At the 4-hour mark, I called the service department to get an update. After a few moments of not being able to find my car, I was told to give them another 1.5 hours to complete the service. - Price. When scheduling my appointment online, the dealership was offering a coupon for $29.95 + tax. The only fine print, directly from the coupon, was, “Tire balancing, tax, and more than 6 quarts of oil extra.”. Since I did not see a line item for tire balancing or more than 6 quarts of oil, I asked why I was being charged $12.89 more than the coupon, before tax. I was told that prices have gone up and they could not honor the coupon price. If that is the case, the coupon needs to be removed from the website. - “Shuttle”. I advised the service department I would be waiting there for my car. It was at that point they offered a shuttle, via Lyft, within 10 miles of the dealership. I opted to take them up on the offer, but just across the highway to the mall. At 4.5 hours, I ended up walking back to the dealership since my phone was about to die so there was no way I would be able to coordinate the shuttle back between the dealership and Lyft. At the time of payment, I see a charge for, “Incidental Reimbursement” in the amount of $5.67. I can only assume this was for the “shuttle service” they would take care of within 10 miles. - Lack of attention to detail. When I received the bill, I noticed a charge of just over $22 for 2 bolts. I knew I would have to pay for the bolts but remembered the conversation advising it would be around $4 and change, per bolt. I had to ask why the charge was so high before they even noticed it. Lastly, upon getting in my car, I noticed in the 5 hours they had the vehicle, no one could be bothered to reset the oil life indicator.

Our 2018 Equinox is great. Exterior is sleek. Interior is roomy. Comfortable ride and great cargo space. Love the remote start, heated seats are nice as is the built in GPS system. Great gas mileage. Backup camera help wife in parking lots. Wish it came with both front power seats. Also remember the driver. Wife is short and I can not drive so if I move the car and move the seat it takes her some time and effort to get it all set again.

I fell in love with my Chevrolet when I first saw it. I wish that it would speed up when I need it to. I would also like to have a back up camera and I wish I had leather seats or heated seats. Also, it needs to have better brakes and better steering for me and other people driving it. But other than those, I like how compact and cute it is. Its very lovely and eye catching to many people. I also love the color of the car. It suits me very well. I love this car overall.

I love my Chevy Silverado 4x4 truck. I am a realtor and it is so comfortable when I go to show houses. Does not matter if I am driving in the city or highway, no more back pain at all. This full-size truck has spacious interior and exterior and strong V8 engines. I think the Silverado has a nicer interior and it also rates slightly better for reliability than other trucks. It is very quiet and rides great. Nice tight ride and handling. The biggest change for me is the mileage. Real-world driving city and highway on the very first tank 17.5 mpg. The best so far was 21.8! I will never look at another truck again, I am a Chevy girl for life!!!!

Im really pleased with my Equinox. Drives GREAT. Good gas mileage. Zero things to dislike about the car. Buying it, and dealing with Chevrolet has not been satisfactory. Problem 1: Chevrolet wants to sell On-Star. Fine. I dont want it. Eventually, On-Star called me one day when I started the car. I couldt shut it off. Chevy was broadcasting an add into my car, without my consent. I was so mad. They got me to press the button. I tried to be nice to the operator. But, told them no, and dont do that again. And, yes, someone can contact me about this. No one every has done so. Bottom line: Chevy could not PAY ME to own On-Star. (Ive designed electronics for 40 years. I bet I can disconnect the antenna).Problem 2: I love the multi-media center. But occasionally, they lock it up with a text message. It is a warning that I should not look at the screen while driving. And, I must acknowledge by pressing OK to release the screen. How hypocritical that I should read, and acknowledge a long text before the screen functions. I would like to punch the attorney whose idea this is in the nose, and then in the groin (hypothetically, of course). That is a piece of software that is broken!

The HHR doesnt hold up as I was led to believe. The look is good but very little power for acceleration. Paint is dulling and worn. 2 blind spots backing up.

I purchased my 2014 Chevrolet Equinox used and havent had any problems. I get regular oil changes and service checks to prevent unexpected issues. Winter driving is great. Handle and wheel control is outstanding. I went for service recently and a salesman tried to convince me to trade it for a newer model.

I love my 2017 Chevy Impala. The interior and exterior are gorgeous. People are amazed how much room they have in my car, even in the backseat. What’s really amazing, though, is the size of the trunk - it’s huge! The dealer was just ok and they do keep downgrading owner benefits, such as $7.00 oil changes for life are not $7.00 anymore.

My C7 is a wonderful car to drive, but it seems like every time I drove it something needs be replaced or repaired. Items replaced or repaired so far: radio, door release cable, engine belt tensioner, passenger seat handle, visor with built-in garage door opener, safety recall to reprogram something, engine makes rattling sounds at low speed. Now GM dealer Best Chevrolet says they need to go inside the engine and replace cams and lifters. The car only got around 10,000 miles. My experience with this new Corvette have been nothing but issues.

My 2016 Chevy Sonic LT is a really good stable Vehicle. That year specific is the best model and configuration. The MyLink Radio is wanting as it does not have Android Auto... It was the only MyLink that year that did not get the new system. But all in all the sound is amazing. Control above and beyond. Windshield curve is an issue with rain but driving is safe. AAA+

I think my car has good value, but it doesn’t stand up to other Asian and European auto makers. The quality of my car has diminished greatly in the years I’ve had it. I’ve had to do many repairs on it and they have been very costly. In comparison my mom bought a Mitsubishi the same year as me and hers has had minimal repairs.

I love Chevy. Low on Gas. Looks nice. Great price for the amount that we paid for it it is a used vehicle but it meets our needs. My children love it. Prices are low when needing to get repairs as well... Also, the insurance is not pricey. Its very roomy. We use it for grocery shopping. Its a durable brand. Will use it from any other convenient locations when purchasing items. Its also great for traveling. I, however, dont like the color and it needs a new muffler but were working on getting that fixed along with a brake alignment and the rear brakes as well along with a few other issues that need to be taken care of.

Chevrolet Beat is one of the best car in terms of pick up, mileage and road grip. Its very smooth car compared to my other Maruti and Honda cars. Very much suitable for small family and long drive. Beat never cheats in the road, and chances of accident is almost nil. Very good engine, and I hope GM will relaunch its products in India.

I am writing to complain about my Chevy Cruze 2016 Limited Lt. I have nothing but problems with this turbo. The fan sounds like the car is going to take off. This happens when you run the air conditioner. The car surges and the car goes through a stage where it takes a minute to reset. The turbo has acceleration issues where it will be running OK then slow down to barely doing the speed limit. I have had it in the dealership 3 times. They always tell me everything is OK to have it back and it is doing the same thing all over again. I dont want a car with a turbo anymore. Too many problems. I feel that I cant get the answers Im looking for. If I contact the dealership they will just tell me how everything is OK. I pay good money for my vehicle and if it is going to continue to be a problem maybe they should let me trade it for another vehicle. I need to know who to talk to so I can get this problem fixed.

I have enjoyed the Chevy Trax. I like the up to date technology and the seats. I have had no issues whatsoever about the car except that it has no CD player and the windshield has cracked in three places.

My first car was a 1980 Camaro. Loved that car and wish I still had it, have had other vehicles that fell short of my expectations, and they were not chevys. I now have a Chevrolet cruze and I love this car and knock on wood no problems and have about 115000 miles on it. A Chevrolet is all I will ever buy.

2018 TRAVERSE VIN # ** Mileage: less than 10000 (ten thousand). Export version only. Country: COLOMBIA. Many small issues and no fix yet.1. Shift to park. When you park the vehicle ask you to put it in PARK and it is already. Dealer is working on that as I write this thread. Tech found a recall or bulletin from manufacturer to repair or possible replacement of some parts.2. SERVICE STABILITRACK. In many and random occasions this service light comes on and 20 seconds later goes off. When stopping at a light. Dealer unable to duplicate and no fix yet.3. Fuel economy system, it does not work right now, and it happened twice before. Does not turn off when you stop at a traffic light. Dealer has updated software in order to remedy this issue.4. Locking audio confirmation. When you manually lock the doors it gives you an audio or lights confirmation. It does not work anymore. Dealer looking into this issue.5. Electric parking brake. The electric parking brake activated itself while driving in traffic. Heavy traffic situation 5 mph and the E. brake came on and stayed on. The vehicle did not move forward or backwards. Turn the engine off several times, put in parking, neutral etc etc. After 5 minutes of blocking traffic had to force the vehicle to the shoulder. Almost did not make it. Turn vehicle off and called the flat bed. While waiting 15-20 minutes later turn vehicle on and SURPRISE!!! It was fixed. MAGIC. The E brake was off and the vehicle was free. While this was going on the E Brake light (red) was on, and Service Parking Brake light (amber) was flashing all the time. Dealer did an update to the system and not sure if it will happened again. But this is the THIRD time this happened. Once at my house about six months ago but it took about 1 minute and it fix itself so I did not pay attention to it. The second time it happened to my wife at a shopping center but she left it in the lot and went back shopping and when it came out it was fixed.The dealer down here works hand to hand to a place in Mexico (Chevrolet help center for dealers). Mexico looks at the issue and tells the tech in Colombia what to do. He does and reports to Mexico. Anyone knows anything about this? Thanks for your help....

I dont have much experience on this company, but I once used their vehicle and I felt very safe when driving it. Hope to know more on what the company is doing soon.

While my Tahoe was a little pricey, I absolutely love it! I have owned Chevys most of my life; Camaros, Z-28s, Chevelle Malibu, Impala. Prior to buying my Tahoe, I had a couple of non Chevy automobiles. However, my favorite T.V. show is Criminal Minds, and I wanted a car just like the ones they drove. I kept my eye out for a good deal on a Tahoe, so I could own my dream car, and, finally saw it as I passed by a Chevy dealership. I popped into the lot, test drove it and thats all she wrote. I trust Chevys, so there was no research needing to be done! It has so many features, that even today, I still find things extras on this car that I didnt know I had. I feel very safe and secure driving it!

I had an experience at a Chevrolet Dealership this past Friday morning 12/9/2016 at around 8 am that I have never had in my life. I was floored by the way I was treated. On my way to Jacksonville FL from Lagrange, Ga my car began to hesitate and sputter. I was in the middle of nowhere and it was still dark outside. I was 24 miles from the nearest town and Chevy dealership. I putted into that town and made it to the Chevy dealership service department. I went in and told them that I have a 2002 Chevy Prizm with 240,000 miles and its hesitating and sputtering when I accelerate. The service writer looked at his coworker at the desk beside him and they laughed. He looks at me and says your car is too old and has too many miles so we cannot even look at it. I said you cant even look at it? He said we wont look at it. He then gave me a card of a 3rd party mechanic in town and told me that the guy there should be able to take care of it for me. I have had this vehicle for 14 years and have been a Chevy customer for 14 years. I have never before experienced anything like this. What can be done?

Have a 1999 Chev Cav 2.2 and still runs like new...keep the oil change and add...oil treatment every 5k...Motor runs smooth. A Family and friends always trying to get me to sale the car to them but never never will I get rid of my Blue (nick name) for the car....

The GM Chevy brand speak for itself. Chevy has quality control, excellent performance to the customer that services it regularly. A Chevrolet vehicle will give nothing other than an excellent ride! To have & own one is a treat to never forget.

For those of you driving 2016-2018 there’s a legitimate “recall” out for a warning msg reduced power mode. Luckily my mechanic hates these death traps and told me to spread the word. Get these POS off the road. Went from 70mph to 10 in seconds. Sound familiar?? If so call dealership give them this recall code and get it replaced on their dollar. ****recall***** (It’s called a special request recall) no difference to me other than the public is unaware. Needed new pedal accelerator, sensor and a shifter, new wiring because they used glue which melted our wiring around the pedal. Chevy is scamming the recall process. Unbelievable.

The Chevrolet was what was available to me for a vehicle with the amount of money that I was able to spend at that time and point. I have had nothing but problems with that model and had a Ford been available to me that is what I would have chosen. I am just not a fan of Chevy vehicles. I would rather own a Ford seeing I have never had an issue with a Ford and that is what I grew up around was Ford brand vehicles and when there was a Chevy in my family we always had problems with them.

I love my 2014 Camaro. I love the way it handles and all the bluetooth capabilities. It has plenty of get up and go for V6, my husband and I are tall, we have plenty of legroom! The car is black, we had GM gray shadow rally stripes put on the car and it looks awesome!!

It is a hatchback. Easy access to loading things. Popular model, silver color. Comfortable to sit in. Space for 4 adults. Back seat lets down for more cargo space. Has received great reviews and rewards. Great gas mileage, looks great and very stylish. Low cost too. Got good deal on payments. Easy to park and get out of tight places. I have greatly enjoyed owning and driving this car. But it has too much technology stuff in it that I do not use.

The purchase of this SUV was record-breaking in that it was my first SUV and the newest vehicle I had ever owned. Within a year and a half I learned that GM believes that the engines in their vehicles can only be expected to last 5 years and that it is too bad, so sad that the engine in my vehicle stopped working. Anyone I spoke to found it inconceivable that a properly serviced vehicle would need to have the engine replaced at less than 100K miles.GM believes that since I did not have one of their dealers handle the repairs for my vehicles, there is nothing they can do as only their dealership can accurately diagnosis the cause of the engine failure and due to the age of the vehicle (barely 6 years old) it is solely my responsibility. The non-GM explanation as to the cause of the engine needing to be replaced was that the number one cylinder had grenaded damaging the electrode on spark plug.

I absolutely love the Chevrolet vehicle. It has been an amazing car for me. It has been very useful and I havent had any issues out of it. Its a great all-terrain vehicle. I can get anywhere I need to with the Four-wheel drive. I also love all the room it has inside so that I can haul anything I need to. Favorite vehicle ever Ive owned.

After reviewing multiple issues with this vehicle showing that they are only last 100,000 miles before theyre having all kinds of head gasket and antifreeze issues. Chevrolet knows whats going on. They just keep giving their customers the run-around because theyre selling garbage. The car that lasts only a hundred thousand miles this day is **. We got older Hondas in the 90s that are lasting over 300,000 miles.

My 2015 Chevy Trax has been great! Good gas mileage, plenty of room. Not a luxury car but it runs well and does very good in our western Pennsylvania winters. I have taken it on a few long trips and was able to keep up with traffic in all conditions in various parts of the u.s. The add works fantastic without the hassle of my old 4wd. I would buy it again.

I’m a retired senior widow. In August 2019 I gave up my Chrysler in favour of what I thought would be an economical Chevy. I bought a new Spark. I knew within the first week that I didn’t like it. When I stepped on the gas it hesitated. The service manager told me that that is normal for the Spark. Now, January, the car is plugged in. I drive it every second day to go shopping etc. One Monday morning the car wouldn’t start. On the third Roadside Assistance call I had the car towed back to the dealership. They checked everything and told me the battery was dead and I needed a new one. I asked how that was even possible with a new car. They advised me that if I wanted the battery to stay charged I would have to drive it about an hour every second day. I’m retired! I don’t need to drive an hour anywhere! So much for economical. So they didn’t have the required battery. They ordered one from the USA which got sent to Toronto instead of Winnipeg, or so they told me. By day ten they were telling me that they couldn’t track the battery so they really had no idea where it was. Still waiting! To summarize: I would not, nor would I recommend that anyone buy a Chevy Spark. Perhaps not even a Chevy of any kind.

I got the Chevrolet for cheap and was in need of a vehicle. The parts are not expensive and easy to find as well. And Vermont is where I live and there are plenty of Chevy dealers around and mechanics dont mind working on Chevys so thats a plus. Everyone loves American made cars. Cheap and easy. The car stereo is not very great though. And there is nothing electric about the car. The windows even have manual rollers on them. The windshield wipers kind of are not very good either but that doesnt really have to do with the model car. The wheel baron is going and that sucky. It has minor problems like the window and door wont open but the rust under it I dislike the most. Still, it has been one of the best cars I have owned even though its old. It has lasted me much longer than I thought it would. If I had to drive a Chevy again I would definitely choose a Chevy over many other car models out there. The engines on Chevys like to run for miles and miles.

I got this car from my mother who passed away and it has been awesome. I will never get rid of it even if it stops running. It was my moms. Some things mean more than anything. I feel she is watching over me when I drive this car.

Love my bolt. Easy to drive. No gas needed. Handles like a dream. Has a lot of great features especially the one pedal feature In the L drive position when you take your foot off of the excellent stir the car comes to a stop.

Dropped car off for recalls to be fixed and now it wont start!!! Was told that I have to have it towed there and it was nothing that they did! My car was fine until they touched it! Furious I do not have triple A.

I bought a brand new 2016 Silverado in 2016 and have put 72000 (highway) miles on it. Took it into my local Chevy dealership because of a transmission shudder and whine right before shifting to the next gear. Torque converter is failing sending metal shavings through my transmission and destroying it. A bill of greater than 5500 for this transmission is absurd but not as crazy as a 3 year old transmission failing. Must be why they lowered the drivetrain warranty from 100k to only 60k. Have been a Chevy guy all my life, now looking into other brands due to their lack of standing behind a crap product.

My. 2005 Chevy Silverado is asked to do many things including hauling a 3200lb camper around 7 months of the year. The truck is dependable. And I always feel safe even in heavy winds, rough mountain roads or on the Freeway.

We bought the Uplander cert - pre owned but it has really been a good car. It has a lot of room and the back seats fold down for extra room. It gets fairly good gas mileage too. We were looking for a Chevy van and this one came on the lot that day. We drove it and liked the way it handled. The price was right so we bought it and drove it home that day. However, I wish it had lock windows but other than that is an ok van. It doesnt have all the features my last van had but we really didnt need bells and whistles. The seats are not as comfortable as the last one either.

Like most auto manufacturers Chevy has lowered the quality of their engineering and increased the cost of their automobiles. Chevrolet is my favorite American brand automobile, but because they have outsourced so much of the parts that go into their vehicles, I think it gives way to a conflict of interest for the competition.

The Chevrolet HHR was an OK summer car and its cute. Bought it brand new and it had thousand miles on it and the engine doing nothing but problems with our body. Ive never buy a Chevrolet ever again and I would not recommend it to any other person that Im post to friends or family. It was complete garbage. I would definitely improve the motor aspects of the car itself in the whole body. It was very weak and needed much replacements during the time Ive had it. But other than that, the seats are comfortable and clean. The radio was nice and I love the bass and the option to change the sound for each song if needed.

Poorly Built Vehicle - Just told by dealership I need a new engine for 2012 Chevy Cruze (4 cylinder) with approximately 50k miles. Sure dont make them like Honda. So much for American made, will never buy Chevy again. How is this possible??? POS!!!

If anyone thinking about buying a Chevy, maybe you should give it a second thought. My radio quit, been trying, for a month, to buy a new one. Now before you get ahead of me you have to know that a radio is no longer just a radio. My radio (Chevy Sonic) makes all the noises for signal lights, seat belt chime, door ajar, oil pressure, overheat, stop engine, keys left in ignition and maybe some stuff I dont know about. You set all the stuff the car does: Rear wiper, lights on when leave and a dozen other stuff. ALL OF THE ABOVE NO LONGER WORKS. 3 years old and I cannot buy a radio, dont have them, farmed out to another company, back ordered for??? Called a US dealer (just across from me). He said last time he ordered one of them took 6 months. Thought I would buy used, cant. They are tied to your VIN number. Oh, and by the way, the price installed (they have to install, gotta use GM computer) has varied from $1300.00 to $617.50. But because I cannot buy one have not spent any money. DOES GM care, nope, they just tell you the dealer (not you of course) must order and wait. IMPRESSIVE HUH!

My Dad worked for GM for over 30 plus years on the line and other departments in the Ohio plant so with total shock pulling into his retirement home in FL 2 yrs ago. We see a Hyundai SUV parked in the driveway. After 10 mins of dogging him out about it. His came back with what most of you suspect. With demand for trucks and SUVs rising year after year GM has gone to cheaper parts in drive train and once damn good engines 200k without a problem. At the same time prices keep going up for some plastic bling that hides the crap underneath. I myself have been a chevy guy for over 40 yrs and many good cars and truck over the years... But no longer!!! Next truck end of this year will be a Tundra Ford and Dodge have problems of their own. For what is worth the Hyundai now has over 100k with zero problems in FL heat and traffic... Would I buy one? NO...Well maybe the genesis v8 425hp.

Chevy would only tow 25 miles for roadside assistance tow, I find this very unpleasant. Many other brands offer roadside towing and as long as it goes to a branded dealership for service, they dont care if its more than 25 miles, of course I dont expect them to tow it 500 miles but when the dealership within 25 miles says that they cannot take the vehicle for service before a week, I think its a valid reason to use a dealership which is 13 miles more than 25, and roadside should cover, its one of the reasons ill never buy chevy again, on top of the reason that the water pump blew after 16 months and less than 20k miles.

Ive always owned a Chevy, but have driven other cars while being employed by a automobile dealership. My Chevrolet is the most dependable truck Ive had. I have a 1999 Suburban and Ive never had any more than a flat tire or dead battery...

Chevrolet Trax AWD. Great value for the money and it does surprisingly well for a sub compact suv in inclement weather. For the size it is a very comfortable ride for 4 people as well as still having enough storage space for vacations or shopping.

We love our new Chevrolet Equinox! Just the right size. Rear seats fold up or down easily. Love the push button back door. Love our internet service. We feel safer with all our safety features such as all the cameras and blind spot notification. Would highly recommend.

I would give them 0 stars but they do call you and check on the issue, but they dont fix the issue. I have a 2017 Chevy Cruze LT and the check engine light recently came on so I took it to autozone and had the codes read. The code came back for a knock sensor and since I have a warranty on my car I called to check to see if it was a covered part with them and confirmed that I have 1 hour free diagnostic and the part was covered but the check engine light went off and stayed off for a few weeks. It came back on not too long ago and this time the codes reads intake airflow system performance so I just take to Chevy because at this point I am just done with the car and dont want to cause any damage driving it. The problem Is that I have been in contact with Chevy corporate for 2 months on this issue asking for assistance because if the part is something that was not covered under my warranty I didnt think I should be responsible for it. They have done nothing to help out with trying to solve the issue.

I have really enjoyed this vehicle and have taken it in many long road trips. It is quite comfortable to ride in for long periods. It has been very dependable. Only needed minor cosmetic repairs and regular maintenance such as new tires, replacing headlights, etc. I like the silver color and that it came with lots of features factory installed like sunroof, XM radio and GPS. I like that it has room for hauling stuff, the back seats fold down and it has a very spacious cargo. Also it gets excellent gas mileage and I just like the overall look of the car. But the backseat doors are very small and do not open wide. It makes cleaning difficult. I also am not able to put a bike rack on the back due to the hatch back. Also I wish the console between the two front seats wasnt there. I never use the cup holder and I have to put my purse in the back seat if I have a passenger.

I sold my Mercedes CLS500 to buy a VOLT, it broke my heart but I found it necessary at that time. And I like the Volt, in sports mode it will outrun anything, the mileage is great, barely needs service, but it has one big downside - propulsion problems. At any given time theres a good chance your Volts little gas engine will start howling up like crazy, you will drive max 20 mph and sit (roll) and wait until the car gets over his propulsion power reduced moment... what can be very inconvenient if not dangerous on a freeway or driving up a hill. You might give it to your dealer for software updates, as this is the only service this car needs :) But the problem will come back. Also the initial 45 miles on a battery will get less and less, mine is currently 27. How much that all annoyed me? I bought my Mercedes CLS back and now we have 2 cars that could not be any more different form each other. Guess which one I drive most....

I LOVE my 2013 Sonic Hatchback, but I HATE CHEVY MARKETING!!! Ive tried for 7 years to get off their mail list and they ignore EVERY Request!!! Ive already stopped using their service dept. I am SO SICK on getting their Certified Service mailings and they wont stop. Ive tried opting out by calling GMC, The Dealer and using the gmcontactpreferences dot com, but these arrogant jerks have ignored my requests for 7 YEARS!!! What a waste of paper. I am sure I scared the crap out of the last person to answer when I called AGAIN to get off the mailing list. Im selling a car I love, and switching to Honda!

I truly enjoy my Chevy sportscar. Maintenance is key to keeping vehicles in working order and I keep to maintenance schedule. Because my car requires OEM parts, I work closely with Service Writers at the Dealership Service Centers. I am not a fan of paying for diagnostics more than once for any issue, although the dealer will attempt to charge me repeated diagnostic fees. Last time I took my car to the dealership for an oil change, the salesman made an offer to buy my car on the spot. It was a very uncomfortable situation because he would not take no for an answer.

The Chevrolet Trax is a smallish car, not made for two full size people. And I would recommend the upgraded seats. With that being said it is a strong runner, great gas mileage (Im getting 27 to 30 mph, running up and down the mountains in Colorado) and the all wheel drive is has done well in snow up to 18 so far this year. Overall I am pleased with my purchase.

My Chevrolet SUV is dependable and its a great brand. I dont have problems with it and I havent had to change many parts. Theres plenty of room in the very back to store all kinds of things from groceries to luggage. Car seats fit easily for the kids. Gas mileage isnt the greatest but for the make of the car, it is decent. They are great family cars and an easy to drive vehicle as well.

So far so good, except when we had to replace the tires because they were dry rotting and a sensor needed to be replaced. Other than that the car is comfortable to drive and has good pickup speed for a four-cylinder. Also, seats are comfortable, mom was the one that chose it. She had seen and advertisement in the paper and wanted to go look at it. After test driving it, she asked me how I liked it, then she bought it. However, I dont like the fact that it is made in Canada, should have been made here in the USA. I also dont like having to reset the clock when daylight savings time goes into effect. Also would like a full-size spare tire instead of the donut.

We have always chosen Chevrolet. We traded our 18 year old Trailblazer last April. It was hard as we never had to worry about buying big items. Our children have moved on to their adult lives and its just the two of us. We purchased a Trax and are very pleased with the size and comfort.

Purchased a Chevy trax last year and its one of the best cars Ive ever owned. Good on fuel and plenty of room even for my dogs. Not a lot of truck space. I would recommend this vehicle especially to older people due to the good mileage it gets on a full tank.

2011 Chevy Aveo - This car has been nothing but trouble and a headache!! Ive had to constantly get this car repaired! I got this car in 2014, with 35,000 miles. Its now July 2017, 76,000 miles and Ive had so many misfires, have to change the thermostat, alternator, spark plugs constantly, head gasket, fuses, hoses, and I am still making payments on this car. Chevy isnt any help!!! Im at the point I want to upside down it and I just started building my credit, so this sucks! Dont buy or finance this car, big mistake!!! CHEVY IS HORRIBLE!!!

I have owned a big variety of vehicles Fords Dodge Volkswagen Etc. My first car was a Chevy 1968 Chevelle Malibu El Camino. Really nice car. Never had any issues with it. Really tough engine. Great transmission. My second one was a 1969 Chevy Impala. Never had any issues. Both of them nice old muscle cars I put together myself. Put a lot of money into it. Was all Chevy parts. You cant go wrong with them. I put a small block 400 in the El Camino and a 350 in the Impala both with Turbo 350 Transmission. I would recommend Chevrolet product to anybody. I really enjoyed both these vehicles that was in my younger years when it was all about speed and looks. Now its more about comfort and safety. Chevrolet has all of that wrapped up in their vehicles now. I would recommend it to anybody.

Im 65 years old and have owned nothing but Fords. This is the first Chevrolet I have ever purchased. If I had only known what I was missing all these years! I love this truck, Ill NEVER go back to Ford. Not even if its free!

Being a Chevy family for years I am very disappointed to find out that they hide problems with their vehicles from their customers. They can send out flyers to purchase new car mats or upgrades for cars, yet when a part is bad on their vehicles are bad. On our Trax our pvc valve cover went bad and Chevy had known that on the 2013-2017 Trax, Sonic and Cruise this part had been malfunctioning. It would have been under warranty from my dealership had I know when I was home to take it in.My warranty is not valid anywhere but there. Of course they never told me that either. My family decided to see our son who is in the Army 3.5 hours from our home. Car was not covered. We were stranded for 3 days because the strike caused a lack of parts throughout the country. Dealerships were closed because it was a weekend so we went to a Pep Boys. Chevy acknowledges this is an issue but refuse to reimburse me because I didnt go to a dealership in the town we were stranded in. Which by the way couldnt find the part we needed a Kia dealer had to find it! We will be trading in our Chevys by the end of the year and getting a different brand who believes in customer service not just making a buck!

I purchased a 2017 Chevrolet Colorado brand new. The touch screen radio quit working. Doesnt respond to touch. Also it does things on its own like blaring the radio full blast, calling people tick tick tick pushing its own buttons. Its caused me a few times a severe scare almost driving off the road because out of nowhere the Radio goes full blast!!! I only have 36,000 miles on it and warranty is over. How convenient. The transmission from day one slips, seems like its not going to shift and hard shifts enough to jolt ya! I am really upset with this vehicle. Ive learned my uncle has a 2016 Z style Colorado and his is doing the same exact thing. My cousins Impala radio does the same thing. It doesnt work! There should be a recall on these items and I cant understand why there isnt yet. What do we as owners have to do?

In February 2017 I purchased a 2016 Chevrolet Tahoe with 26 miles, brand new. When it hit 2000 miles, the Tahoe stopped by itself, took it to the dealership, found nothing. Second time at 3300 again it stopped, stalled, took it again, found nothing. Third time 4500, took it in, replaced negative battery cable. Fourth time 5357, took it in, replaced fuse box. Really. Unbelievable. Frustrated, not confident in vehicle, safety issue. What to do, suggestions. Anyone.

Does Chevrolet know they have the worst possible service department ever! General Motors have to re-think their products because you can get service if you need because all the service departments I have been to all have poor service. The truck I purchase is a good looking truck but it always has something wrong with it. I believe theyre selling lemons. Dont buy Chevrolet by GMC.

I have driven Chevrolet Trucks for years and they have been very dependable and have required very little repairs. I have horses and have hauled to many horse events. They have wonderful power for hauling and I have never had one break down when hauling. They are also very comfortable.

I was able to buy a brand new Chevy truck with several upgrades with a 12k sale in effect, allowing me to turn my negative equity in a horrible diesel jeep into my truck loan and walk away with a great rig that fits the whole family, hauls the hay, handles amazingly in the snow with seat and steering wheel heaters for the frigid Central Oregon Winters. Great hauler on the camping trips with camper in tow. Its sporty and tough and at sale price came in at only 36k. Amazing deal, amazing dealership at Chevy of Bend. Love my truck.

For a 2019 Camaro rs. 1 drl is out. Chevy needs to replace the full light. $1800.00 for a light. American. Foreign here I come. I see why they are not selling. Gouging for a light. Its a safety device.

I enjoy my Chevrolet truck and it does what I need it for. The truck was replacing an SUV and I really needed something a little bigger so I could carry more thing. I like that the price was right and the gas mileage was something I could live with. I also like that it has cruise control, temperature can be regulated, and it has power windows. What I like the most is that it has a camera so you can see when you are backing up. But it does not have navigation installed. You have to buy it and I do not think that is something that you should have to pay extra for because the truck cost enough. Overall, my experience was very good.

Customer service after purchase of car is excellent. Parts are in stock. Constant offers and rebates and freebies. Car has good safety features and drives well. I am satisfied. I know no car gets mileage listed and no car lasts forever. But this is also a USA car so I am supporting our country.

I have a 2013 Chevy Trax, recently I had trouble with losing power on a trip to the city. When I got to the city the check engine light came on. I checked the oil and it was down 3 litres. Which I bought and put in. I immediately brought the car to a trusted mechanic who informed me there is a special warranty on this, because it is a known problem, but I have to take it to a certified Chevy dealer to get it fixed. The problem is a PCV valve on the interchange cooler freezes off when temperatures go below -18. Well we live in Alberta so that’s a constant. Anyway because we took it to the other mechanic first the certified Chevy dealer refused to fix the problem stating, I can’t prove it. The ice is melted off. Never again will I buy any Chevy product, phoned their head office and more of the same runaround.

50k SUV I can’t drive - We bought a brand new 2019 Tahoe LT in late October of this year. Around 3 weeks ago we started experiencing serious electrical issues with the vehicle. While trying to leave a store, got message of “reduced steering assist drive with care”. Vehicle would not go in reverse and steering wheel would not move so it had to be towed. Vehicle was working again at dealer and Dealership couldn’t replicate issue. Had it back one day and it started doing it again so we videoed it when it wasn’t functional and it went back to dealer. It’s been in and out of shop going on 3 weeks- longer than we have even owned the vehicle. It appears there is some sort of serious electrical issue with these vehicles and we are not sure the dealer will buy it back- which is what we want. Buyer beware.

Bought used, not Happy with the finance company they stuck us with, Ally. Other than that, the vehicle has proven itself for mileage and safety, 2014 cruze, great car. Very happy with the car itself.

Our Chevy Suburban is black. It serves its purpose in transporting my family. I like that it has nine seats. I also like that it has a lot of trunk space to fit groceries, a stroller, sports equipment, etc. It has multiple cup holder for those days when we have drinks in the car. Overall, I am satisfied. However, I wish somehow that it had better gas mileage. Right now, gas mileage is terrible. I also dislike that the trunk door opens up. Id prefer a trunk door that opens sideways like the passenger door.

We purchased a brand new Chevrolet Tahoe from Koon’s Chevrolet of White Marsh, MD in 2018. It now has 31,000 miles on it. We drove an hour to this dealership multiple times even though we could’ve bought 1 closer to home because we had loyalty to the sales person who spent all of the time with us. There was nothing better about the price etc. With owning our own business we understand the importance of time & commission.As of June 30th, it had 3 issues: 1. Air conditioner was not working. 2. Thump sound coming from under drivers side area when driving3. Peeling paint on an area where bumper meets side panelWe drove it out of town for the 4th of July holiday & the AC wasn’t working. I called & scheduled service on July 5 for a July 8 appointment. I explained to guy in service what the issues were & that I had tried to take it for the paint to another dealership closer to home & they advised that I would need to go to a dealership with a body shop & that Koons had 1 since that is where I had bought the car so when I made the appointment I notified of them of all of this & requested a loaner car since it would probably be a couple of day fix if it was paint related. They said OK & transferred me to the call center to make the appointment. I mentioned many times that I expected these things to be covered under warranty. At no time did anybody say they wouldn’t be or that my car was out of warranty.My husband takes the morning away from our business to drive the car an hour away for the services. Upon arrival at Koons, without even trying to be helpful or offering other avenues the service advisor (Charlie) was immediately snarky & couldn’t wait to tell my husband that the car was out of warranty & we would have to pay for the loaner & diagnostic fee & that any repair would be out of pocket because we were 11 days out of warranty even though mileage was low. When I made the appointment we were 3 business days out of warranty. This immediately upset us. My husband said, Isn’t there anything you can do? And the advisor said, No you’ve never even used us before why would I help you. Which actually is inaccurate. Koons repaired things on our car & did an oil change or two. However a car with 31,000 miles shouldn’t need many services so of course we hadn’t used you for anything else why would we. So here we are the first time we really need assistance after buying a very expensive car from Koons & we are treated this way. We own a business that deals with warranties and manufacturers nonstop. We have to service & warranty units that we did not install. We’ve made exceptions for customers. We always go above & beyond. We have a 5 star rating. Chevy does the same. Nobody even ever offered to try & help us or call GM or anything.As a Cadillac owner I know the lengths that my local dealership has went through for me even though I did not buy the car through them. So I told my husband to ask for the manager & try to get the same level of service that we’ve had with our prior vehicle through Cadillac. While he did that I called Chevy. I spoke with a great advisor & received a case ID & filed my complaint. I got everything taken care of on the phone with somebody that we had not spent a dollar with. That’s customer service.Meanwhile my husband is wasting time debating the level of customer service we deserve with your manager (Dan) after having quite the discussion with your advisor. The advisor was arrogant & unhelpful. The manager wasn’t very helpful either but at least he wasn’t that arrogant & rude. My husband drove the car back to our local dealer who picked up the case & fixed everything & helped us get it covered. Yes the dealership that we did not give the business of a car sale to was the one that ended up helping us so guess who gets our business going forward. Jeff D’Ambrosio that’s who. Koons dealership isn’t even a 1 on the scale, it’s -5. Probably the worst customer service I’ve ever had from a car dealer or mechanic shop anywhere.

The A pillars are warped, I need to replace TMPS sensors again, the overhead center console fell and fuel filler neck failed. All of this has happened within the last 60 days. I will complain about this until I have to opportunity to ask management at GM if they care so much about their customers and products why would they allow such a piece of garbage be manufactured? Let alone be sold?Ive spent the better part of the last year fighting and beating cancer yet I cant beat a poor piece of crap truck. Ive owned this truck since new less than 3 years and documented all of the service and maintenance completed and all has been completed before the manufactured recommended intervals yet this junk truck is falling apart. A 48K piece of garbage. To say Im disappointed is a understatement.

In the last 4 months I purchased 2 used Chevy Volts with low miles and excellent condition. They replaced two Toyota Prius my wife and I owned. We’ve been Prius owners for 12 years, and have had a great experience with Toyota, but the Volt appealed to us for its much greater battery capacity as well as how it drives. What I didn’t anticipate was a far worse repair experience than I’ve ever had with any car in the last 40 years, and the fault is with Chevy and GM, not the dealer, for not having a commonly failing part available for the repair. It’s been 3 weeks now waiting for the part. In the meantime over many calls to GM for help, they have been absolutely awful. Day after day they apologize but they can’t tell you when the part will arrive, so I don’t know when I’ll get my car back.Three weeks after buying the second Volt, I had a problem starting it. I eventually got it started and drove it to the closest dealer in Arlington, MA. They told me right away it sounded like a common problem with the shifter assembly, but unfortunately the part was in backorder. Under the extended warranty I purchased, I had 6 days of a loaner car covered, so I got one and didn’t worry. A week later, the dealer still had no idea when the part would come from GM.That’s when I called GM and opened a case with Customer Service. The call center folks are friendly and try to help but are extremely limited as far as solving any problem. They assigned me a Senior Advisor however, and that was supposed to get my case escalated. But the Advisor also couldn’t tell me when the part would arrive. They also could not offer me any coverage for a loaner car during the extended wait for the part. The Advisor resorted to reciting policy to me on this issue. On multiple occasions I have tried to reach the Advisor to share information from the dealer or ask for an update. I’ve never been able to reach her the same day or next day. It has taken 2-3 days and messages and escalations for her to respond.Last week both the dealer and GM said the part was expected to ship that week. It didn’t. I called every day for an update and never got any sense that anyone knows anything about the parts availability. Then they said the part shipped last Friday so it should arrive that day or next day. The dealer looks for it every day but still hasn’t seen it (Tuesday). Again my calls to the Advisor, to ask about tracking the shipment, have not been returned.After borrowing my wife’s car for a week, which left her without a car, and getting rides to work from colleagues, I rented a car yesterday. With the extended warranty already used, and GMs policy preventing them providing any coverage since the manufacturers warranty has just passed a few months ago, I am now stuck with the rental cost, for how long I don’t know.The dealer says there’s nothing they can do til the part arrives. GM customer service says there’s nothing they can do to get the part to the dealer. The people responsible to make the part and ship it are completely insulated, as are any higher level managers, since customer service has said they can’t provide me any further contacts.I think the Volt is a great car. This mechanical issue is very minor. The car has a good reputation for reliability. But Chevy and GM can’t seem to provide a part for a common issue in the car. I’ve since heard that some Volt owners purchase and stockpile certain parts that occasionally fail, because they anticipate GM won’t be able to provide the part for repair.At this point I’m committed to the car, but don’t think I’ll ever buy another GM product in this lifetime, based on how poorly they’ve handled this. And I recommend the same for any car buyer. A global, multi-billion $ company can’t have common repair parts available within a day or two - that is a company that deserves to go out of business. And no more government bailouts. After buying the first one several months ago I bought another. Three weeks later I had a

This is what could happen to your new Chevrolet Suburban Premier. I’ve owned a 2011 and 2016 Suburban LTZ. I’ve also owned two 2018 Suburbans but I was never prepared for what happened to my 2018 Chevrolet Suburban Premier. I purchased a used 2018 Chevrolet Suburban Premier and the engine went out after a little over 100K miles. I understand that it is out of warranty based on miles, but since it’s a one-year-old car I reach out to GM leadership for some assistance.I sent an email to Mary Barra and all the VP listed on their website to get some form of assistance but GM flatly refused. It’s very disappointing that a $65K car, which I always service at a GM dealership monthly, needs an engine after 100K miles. I told them I would never buy another GM vehicle. If it were a company that purchases large quantities of their vehicles they probably would do something. Big companies don’t need assistance; a small guy like me is more in need of their assistance. It’s costing me well over $7000.00 to replace the engine at a Chevrolet dealership.