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Product Reviews:

Purchased the 2016 Trax in April of 2016. Since then it has been in the sho
Purchased the 2016 Trax in April of 2016. Since then it has been in the shop 6 times for 3 different issues; which the service department still has not fixed. They also lied many times about fixing the issues and also just recently scammed both myself and the insurance company. This dealership is not to be trusted as they lied to me about the quality of the car when I purchased it. There are manufacturer defects in the car as well. This dealership and the manufacturer have done NOTHING to resolve these major issues with this car. Now; they wont even talk to me. They have basically washed their hands off me without actually taking care of the problem.
Published: September 18, 2017
Josh of Austin, TX
Source: consumeraffairs.com

For the most part its been a good car but we have had some issues. There ha
For the most part its been a good car but we have had some issues. There have been some issues with the engine and with the a/c which I was not happy about at all. You shouldnt have problems like that with a new car. However, other than those it has been a good car, good price, and good gas mileage.
Published: November 25, 2016
Joni of Marietta, OK
Source: consumeraffairs.com

I got a Chevy Equinox back in 2019. Never owning one was nervous but soon f
I got a Chevy Equinox back in 2019. Never owning one was nervous but soon found out it was one of the better vehicles I have owned, normal maintenance was always done, ran awesome, also I was hit on the side and that vehicle took a good amount of force, the equinox has very good safety in them also, it was eventually totaled due to damage, was very sad when I heard that, already getting another one, I do alot of camping and you can fit so much different size stuff in one, I love those SUVs and everyone I have known to have one say the same thing. They loved theirs.
Published: July 2, 2021
Jennifer of Auburn, NY
Source: consumeraffairs.com

Our Chevy Suburban is black. It serves its purpose in transporting my famil
Our Chevy Suburban is black. It serves its purpose in transporting my family. I like that it has nine seats. I also like that it has a lot of trunk space to fit groceries, a stroller, sports equipment, etc. It has multiple cup holder for those days when we have drinks in the car. Overall, I am satisfied. However, I wish somehow that it had better gas mileage. Right now, gas mileage is terrible. I also dislike that the trunk door opens up. Id prefer a trunk door that opens sideways like the passenger door.
Published: June 12, 2018
Jordan of San Jacinto, CA
Source: consumeraffairs.com

Purchased my 2016 Chevy Equinox in May 2019. I fell in love with it immedia
Purchased my 2016 Chevy Equinox in May 2019. I fell in love with it immediately. The heated seats were my # one must have on my car. We have put at least 5 thousand miles and so impressed with its quiet ride and how it is so easy to drive.
Published: January 8, 2020
Lynn of Grand Junction, CO
Source: consumeraffairs.com

I liked that the 2002 Chevrolet Express was only 2000 dollars and it was in
I liked that the 2002 Chevrolet Express was only 2000 dollars and it was in not too bad shape. It was a good price to pay and I needed a vehicle and found it quickly and almost effortlessly. It turned out to need some work but it was worth it for the money. Also, it needed to ready up to get emissions testing done and all new brake lines and it kept throwing false codes when diagnosed. I dont regret it and its still a good buy.
Published: July 7, 2018
Jessica of Saint Louis, MO
Source: consumeraffairs.com

We have bought several trucks for our lawn service and the Chevy has been t
We have bought several trucks for our lawn service and the Chevy has been the most reliable, comfortable and best looking. We are considering buying another Chevrolet Silverado in the near future. The Silverado seems to be the most solid and stable truck we have ever owned. The new Chevrolet Silverados are very nice to look at as well, very stylish and modern. The safety of the Silverado was a huge concern as well since we use the truck to tow our camper and our grandchildren in the summer.
Published: December 12, 2019
Carol of Hummelstown, PA
Source: consumeraffairs.com

After reviewing multiple issues with this vehicle showing that they are onl
After reviewing multiple issues with this vehicle showing that they are only last 100,000 miles before theyre having all kinds of head gasket and antifreeze issues. Chevrolet knows whats going on. They just keep giving their customers the run-around because theyre selling garbage. The car that lasts only a hundred thousand miles this day is **. We got older Hondas in the 90s that are lasting over 300,000 miles.
Published: June 21, 2019
SHAWN of Dayton, NV
Source: consumeraffairs.com

Bought a 3500 diesel. Was told motor and tranny would last forever, after 3
Bought a 3500 diesel. Was told motor and tranny would last forever, after 3000 miles brakes wore out on a Saturday. Replaced brakes and rotors with aftermarket on Saturday night so I had a vehicle for the weekend, went to dealer on Monday morning and was told brakes were not warrantied, Brakes should last longer than 3000 miles so there was obviously something wrong. Was told to get the ** out and to go to the dealer where the vehicle was purchased. Went to original dealer and was told nothing was wrong. At 40000 miles motor started to knock. Was told it was a sensor. Replaced sensor. Still same knock. They finally take my truck in and admit the motor was bad. Gave me a loaner for a month then called to tell me they needed their loaner back because it was sold as I was rudely yelled at by general manager and was told that loaners were for a few days not for a month. They did not have a loaner to replace it so Chevy corporate told me they would send me a refund if I had rented a truck. Needless to say they took 3 months to fix my truck and after six months and numerous phone calls still have not received any money from them. Was a dedicated chevy truck guy until this whole fiasco. Never again. Truck is a complete junior $65000.
Published: December 11, 2021
Tommy of Monroe, CT
Source: consumeraffairs.com

I have driven Chevrolet Trucks for years and they have been very dependable
I have driven Chevrolet Trucks for years and they have been very dependable and have required very little repairs. I have horses and have hauled to many horse events. They have wonderful power for hauling and I have never had one break down when hauling. They are also very comfortable.
Published: December 8, 2016
Barbara of Anderson, Texas
Source: consumeraffairs.com

Worst car I have ever owned. Problem after problem. Just around 100,000 mil
Worst car I have ever owned. Problem after problem. Just around 100,000 miles and already have replaced so much on this car. Thousands of dollars!!! Water pump, o2 sensor, spark plugs, coil packs, fuel injectors, engine valves, blower motor for AC, timing chain, front hub, goes through brakes and rotors almost yearly. Will tell everyone I know never to buy a Chevy!!!
Published: December 6, 2018
Ashley of Rochester, MN
Source: consumeraffairs.com

This is probably a fine car for short trips in climates that dont get snow.
This is probably a fine car for short trips in climates that dont get snow. Terrible Denver, Colorado. No wiper on back window. No weather protection for charging port. Drivers entry is difficult. Suspension has limited height range. Radio controls not intuitive. Mileage is only 38 mph after the gasoline motor kicks in at 35 miles.
Published: January 17, 2020
Tom of Broomfield, Colorado
Source: consumeraffairs.com

The Chevrolet was what was available to me for a vehicle with the amount of
The Chevrolet was what was available to me for a vehicle with the amount of money that I was able to spend at that time and point. I have had nothing but problems with that model and had a Ford been available to me that is what I would have chosen. I am just not a fan of Chevy vehicles. I would rather own a Ford seeing I have never had an issue with a Ford and that is what I grew up around was Ford brand vehicles and when there was a Chevy in my family we always had problems with them.
Published: July 16, 2018
Toni of Provo, UT
Source: consumeraffairs.com

One owner, one person, great little car for road trips or bobbing around in
One owner, one person, great little car for road trips or bobbing around in the city, cheap on gas whether in the city or on road. The most people I would take in a car this size would be 2 people. Great for someone going to college for touring around. I have owned a 1979 Chevette and all I can say is it was the best car I have ever own.
Published: November 6, 2017
Nancy of Stratford, ON
Source: consumeraffairs.com

Its the best car I ever owned. The longest car I ever owned, hardly no majo
Its the best car I ever owned. The longest car I ever owned, hardly no major problems and good gas mileage. I wish they still made this one but the fact is they dont. Its been a god-send. I need a new one but that isnt going to happen. I love this car.
Published: December 23, 2019
Theresa of Bartow, Florida
Source: consumeraffairs.com

We purchased a brand new Chevrolet Tahoe from Koon’s Chevrolet of White M
We purchased a brand new Chevrolet Tahoe from Koon’s Chevrolet of White Marsh, MD in 2018. It now has 31,000 miles on it. We drove an hour to this dealership multiple times even though we could’ve bought 1 closer to home because we had loyalty to the sales person who spent all of the time with us. There was nothing better about the price etc. With owning our own business we understand the importance of time & commission.As of June 30th, it had 3 issues: 1. Air conditioner was not working. 2. Thump sound coming from under drivers side area when driving3. Peeling paint on an area where bumper meets side panelWe drove it out of town for the 4th of July holiday & the AC wasn’t working. I called & scheduled service on July 5 for a July 8 appointment. I explained to guy in service what the issues were & that I had tried to take it for the paint to another dealership closer to home & they advised that I would need to go to a dealership with a body shop & that Koons had 1 since that is where I had bought the car so when I made the appointment I notified of them of all of this & requested a loaner car since it would probably be a couple of day fix if it was paint related. They said OK & transferred me to the call center to make the appointment. I mentioned many times that I expected these things to be covered under warranty. At no time did anybody say they wouldn’t be or that my car was out of warranty.My husband takes the morning away from our business to drive the car an hour away for the services. Upon arrival at Koons, without even trying to be helpful or offering other avenues the service advisor (Charlie) was immediately snarky & couldn’t wait to tell my husband that the car was out of warranty & we would have to pay for the loaner & diagnostic fee & that any repair would be out of pocket because we were 11 days out of warranty even though mileage was low. When I made the appointment we were 3 business days out of warranty. This immediately upset us. My husband said, Isn’t there anything you can do? And the advisor said, No you’ve never even used us before why would I help you. Which actually is inaccurate. Koons repaired things on our car & did an oil change or two. However a car with 31,000 miles shouldn’t need many services so of course we hadn’t used you for anything else why would we. So here we are the first time we really need assistance after buying a very expensive car from Koons & we are treated this way. We own a business that deals with warranties and manufacturers nonstop. We have to service & warranty units that we did not install. We’ve made exceptions for customers. We always go above & beyond. We have a 5 star rating. Chevy does the same. Nobody even ever offered to try & help us or call GM or anything.As a Cadillac owner I know the lengths that my local dealership has went through for me even though I did not buy the car through them. So I told my husband to ask for the manager & try to get the same level of service that we’ve had with our prior vehicle through Cadillac. While he did that I called Chevy. I spoke with a great advisor & received a case ID & filed my complaint. I got everything taken care of on the phone with somebody that we had not spent a dollar with. That’s customer service.Meanwhile my husband is wasting time debating the level of customer service we deserve with your manager (Dan) after having quite the discussion with your advisor. The advisor was arrogant & unhelpful. The manager wasn’t very helpful either but at least he wasn’t that arrogant & rude. My husband drove the car back to our local dealer who picked up the case & fixed everything & helped us get it covered. Yes the dealership that we did not give the business of a car sale to was the one that ended up helping us so guess who gets our business going forward. Jeff D’Ambrosio that’s who. Koons dealership isn’t even a 1 on the scale, it’s -5. Probably the worst customer service I’ve ever had from a car dealer or mechanic shop anywhere.
Published: July 8, 2021
Tara of Lincoln University, PA
Source: consumeraffairs.com

One of the best modern trucks I have ever owned. Made by an old American co
One of the best modern trucks I have ever owned. Made by an old American company. Compared to most of the plastic features in most imports today. Make America great.
Published: April 27, 2018
Sammy of Norfolk, VA
Source: consumeraffairs.com

No vehicle is completely wonderful. But with the stop and go torture mine g
No vehicle is completely wonderful. But with the stop and go torture mine goes through it is real good. My Venture has tons of space for all my crafting supplies and even though it is 15 years old it gets at 20 miles per gallon and has good get up and go! Nice quiet, smooth ride and handles well in lousy weather.
Published: November 24, 2016
Teri of Mountlake Terrace, Washington
Source: consumeraffairs.com

I dont have much experience on this company, but I once used their vehicle
I dont have much experience on this company, but I once used their vehicle and I felt very safe when driving it. Hope to know more on what the company is doing soon.
Published: November 4, 2021
Euphemia of Lilongwe, Malawi
Source: consumeraffairs.com

I absolutely love the Chevrolet vehicle. It has been an amazing car for me.
I absolutely love the Chevrolet vehicle. It has been an amazing car for me. It has been very useful and I havent had any issues out of it. Its a great all-terrain vehicle. I can get anywhere I need to with the Four-wheel drive. I also love all the room it has inside so that I can haul anything I need to. Favorite vehicle ever Ive owned.
Published: June 26, 2018
Christy of Beckley, WV
Source: consumeraffairs.com

I love my Malibu. It has served me well. I am 80 yrs old and it is perfect
I love my Malibu. It has served me well. I am 80 yrs old and it is perfect for me. The ride is smooth and it handles easily. The display panel is convenient for me, and I enjoy all the options. The seat adjustment has come in very handy on those occasions when I have had knee issues and needed room to get a straightened leg in the drivers side. I liked my Malibu so much, I converted the lease to a purchase!
Published: January 11, 2020
Nonda of Idaho Falls, ID
Source: consumeraffairs.com

I only had my 2018 Chevy Trax for about 4 months when OnStar goes out. It m
I only had my 2018 Chevy Trax for about 4 months when OnStar goes out. It makes my radio not function right and my volume goes full blast on its own. Chevy still hasnt come up with fix yet. This is not acceptable. They need fix it or do something to get me a vehicle that works right. The radio been replace once. Also OnStar is a very important safety feature that needs to work.
Published: February 1, 2019
Michael of Vineland, NJ
Source: consumeraffairs.com

I think my car has good value, but it doesn’t stand up to other Asian and
I think my car has good value, but it doesn’t stand up to other Asian and European auto makers. The quality of my car has diminished greatly in the years I’ve had it. I’ve had to do many repairs on it and they have been very costly. In comparison my mom bought a Mitsubishi the same year as me and hers has had minimal repairs.
Published: December 21, 2019
Chris of Ottawa, ON
Source: consumeraffairs.com

I love my 2017 Chevy Impala. The interior and exterior are gorgeous. People
I love my 2017 Chevy Impala. The interior and exterior are gorgeous. People are amazed how much room they have in my car, even in the backseat. What’s really amazing, though, is the size of the trunk - it’s huge! The dealer was just ok and they do keep downgrading owner benefits, such as $7.00 oil changes for life are not $7.00 anymore.
Published: December 30, 2019
Linda of Fresh Meadows, NY
Source: consumeraffairs.com

Took my Q80 in for a small paint defect. Infiniti said, Bring it where you
Took my Q80 in for a small paint defect. Infiniti said, Bring it where you want so we took in to our Chevrolet dealership in our town. They washed our vehicle and sprayed some kind of chemical on the rims. The rims (all 4) has streaks that rolling down all the rims. Which are discolored. Manager said they didn’t nothing wrong. By the way I have pictures of what they looked like before. What’s next? I’m NOT HAPPY!!!
Published: October 11, 2018
Pearlie of Jennings, LA
Source: consumeraffairs.com

My Chevrolet is one of the worst vehicles ever built. It has inherent manuf
My Chevrolet is one of the worst vehicles ever built. It has inherent manufacturing issues that were ignored and the cars were sold anyway without any regard for the failures that were known by the manufacturer to occur. I hate everything about it. There isnt one thing that was built to last. The production should have been stopped immediately... no that didnt happen. GM just sent all the cars to be sold to consumers with the built in defects.
Published: July 13, 2018
Rebecca of West Chester, OH
Source: consumeraffairs.com

Lies! Do not let them pull your credit! The General Manager Chevrolet Jim *
Lies! Do not let them pull your credit! The General Manager Chevrolet Jim ** on the River in Tulsa, informed me that they work with all types of credit and that he was certain with a my 560 credit score he could get me in a car. He lied, the car lot stated I needed a co-signer and would have to trade in my current vehicle on top of that. That’s with $2,000 down all for an $18,000 vehicle. Also when the pulled my credit, as to what they called as a “soft hit” turned into 5 inquiries all from my application with them. I would not only NOT recommend them, I will advocate against any potential buyers from even contacting them.
Published: September 6, 2020
Ryan of Coweta, OK
Source: consumeraffairs.com

I really wanted a Jeep and bought one. For the three month that I had it wa
I really wanted a Jeep and bought one. For the three month that I had it was broke down more than I drove. They kept fixing it until the guy said it was enough so they offered me a Equinox. It drives nice, it’s good on gas, the only thing is I’ve went from a eight cylinder to a four, big difference! Would still go for a Jeep! My dream!
Published: January 2, 2020
Kim of Saint Louis, Michigan
Source: consumeraffairs.com

I purchased a 2017 Chevrolet Colorado brand new. The touch screen radio qui
I purchased a 2017 Chevrolet Colorado brand new. The touch screen radio quit working. Doesnt respond to touch. Also it does things on its own like blaring the radio full blast, calling people tick tick tick pushing its own buttons. Its caused me a few times a severe scare almost driving off the road because out of nowhere the Radio goes full blast!!! I only have 36,000 miles on it and warranty is over. How convenient. The transmission from day one slips, seems like its not going to shift and hard shifts enough to jolt ya! I am really upset with this vehicle. Ive learned my uncle has a 2016 Z style Colorado and his is doing the same exact thing. My cousins Impala radio does the same thing. It doesnt work! There should be a recall on these items and I cant understand why there isnt yet. What do we as owners have to do?
Published: January 13, 2022
Robin of Sanford, FL
Source: consumeraffairs.com

The dealer was in a different town. We had to drive a little was to see the
The dealer was in a different town. We had to drive a little was to see the truck. The truck was really nice and had all the things we were looking for in a new truck. The price was another thing that made the truck a little more appealing.
Published: December 11, 2019
Bill of Amarillo, TX
Source: consumeraffairs.com

Im not a fan of it (Chevy 1500 Van). The vehicle was said to be in much bet
Im not a fan of it (Chevy 1500 Van). The vehicle was said to be in much better condition than it is. It was being sold by a family member and so we thought they would be honest about the condition of the vehicle. It breaks down too easily and has been in the shop several times this year. The only thing that I like about the vehicle is that it is big enough to accommodate my family. However, I would honestly overhaul the entire thing. The upholstery is garbage, the engine is hard to work on because of how built. I have never had a vehicle break on me the way this one had.
Published: July 7, 2018
Monique of Sparta, TN
Source: consumeraffairs.com

The initial quality of my Avalanche was great. Then the bottom fell out. At
The initial quality of my Avalanche was great. Then the bottom fell out. At 30,000 miles the inner workings of my dashboard had to be replaced. At 50,000 miles the engine had to be replaced. But before those things happened, I was in and out of the shop while GM was repairing those items piecemeal. Now at 130,000, it’s running better than it ever has, ”after tons of repairs“!
Published: January 13, 2020
Gilbert of Kansas City, Missouri
Source: consumeraffairs.com

Reported problem: Full Charge mileage range reduction from 238 plus miles t
Reported problem: Full Charge mileage range reduction from 238 plus miles to ~156 miles. Courtesy Recall ** Loss of propulsion High Voltage Battery Without Notification. Complaint: The normal vehicle range of 238 miles is reduced 35% to 156 miles. After the courtesy recall the range was further reduced another 27% to 115 miles. GM acknowledges this reduction in range but is calling it normal. When the vehicle was delivered to Jack Evans for service, I reported the issue with decreased range. I noted that I drive ~150 miles round trip for work daily, with the decreased range I was unable to use the vehicle for the intended purpose as there was insufficient margin. I feared not being able to get home. The dealer agreed that the vehicle was reporting range of 157 miles with full charge but were unable to find any issue with the battery. They contacted GM Technical support for advice and were provided no additional information on the problem. Sarah the Service Manager at Jack Evans told me that GM tech support advised her to report the issue on the invoice as “Customer Concern Not Reproducible” and the decreased range is due to customer driving conditions and connecting my Cellphone to the infotainment system, what I am seeing is normal. After completion of the courtesy recall the vehicle was connected to a charging station, with zero miles driven. On 50-degree day the full charge range decreased from 157 to 115 miles. The Service Manager again told me this is caused by my driving style and environmental settings. The reduction in range after the service recall happened with no changes to driving or environmental settings. I was again advised to unplug my phone from the infotainment system as this could reduce range expectations. If I did not agree with the information presented, I should contact GM Customer Care. The dealer did not report the additional service recall related range reduction to GM Tech Support. GM Customer Care Case ** called in on 2/13/2019 was escalated to a Customer Care Manager. After receiving no further contact or status I contacted GM Customer Care on 2/21/2019. I was promised a status by end of the day. With nothing heard I again contacted GM Customer Care on 2/22/2019 only to be told I would be contacted in 2 or 3 business days. I asked to speak to a manager and was told that would also take 2 or 3 business days. I contacted GM Priority Care where I was forwarded to a Customer Care Manager. I was again told there is no problem with the vehicle. After some time reviewing the record, we determined the information I had been providing was not being documented, such as the reduction in range after the service recall. I was also told that Jack Evans service department reported no problems with the vehicle. As noted above, Jack Evans service department told me that service code was at the direction of GM technical support. My dispute with GM Customer Care is based on GM advising Jack Evans on how to report an issue then telling me there is no problem based on what was reported by Jack Evans. Further background: I drive the vehicle ~150 miles daily, charging the vehicle every night for the next day. I drive the same path every day, my environmental settings are set for 70 degrees, heated seats and steering wheel heater set to off. From April to November my typical range exceeded the estimated range of 238 miles, more likely around 300 miles. On the coldest day (5 degrees) with headlights on the reported range was ~185 miles, after 150 miles the system reported ~50 miles to go. The decreased range of 156 miles no longer allows me to use the vehicle for my daily work commute as intended. The further range reduction to 115 miles will not allow commuter use at all. General Motors Customer telling me the range reduction is normal when I know from experience this is a significant change from routine use is not acceptable. Usage and environmental settings are no longer an issue as I can no longer using the vehicle other than for errands. When I purchased this Chevy Bolt EV there were only two vehicle manufactures making an electric vehicle with a range above 200 miles between charges, one being Tesla, the other GM. With issues being reported and ignored by GM, there is only one remaining.
Published: February 28, 2019
Gerald of Front Royal, VA
Source: consumeraffairs.com

Chevy would only tow 25 miles for roadside assistance tow, I find this very
Chevy would only tow 25 miles for roadside assistance tow, I find this very unpleasant. Many other brands offer roadside towing and as long as it goes to a branded dealership for service, they dont care if its more than 25 miles, of course I dont expect them to tow it 500 miles but when the dealership within 25 miles says that they cannot take the vehicle for service before a week, I think its a valid reason to use a dealership which is 13 miles more than 25, and roadside should cover, its one of the reasons ill never buy chevy again, on top of the reason that the water pump blew after 16 months and less than 20k miles.
Published: January 17, 2020
joseph of Monroe, NY
Source: consumeraffairs.com

Chevy sucks. Bought my 2016 Chevy Trax in September 2015. Its been well mai
Chevy sucks. Bought my 2016 Chevy Trax in September 2015. Its been well maintained. At the 59,000 mile mark, the steering wheel locks up and the engine powers down with no warning, ESC lights comes on and the car loses acceleration. Took it to 1 dealer who keeps it for 4 weeks when they figure its a module. I brought it to my regular mechanic who has a relationship with another Chevy dealer so I could save on labor, they have it for ANOTHER 4 weeks. And still with the savings, it cost me $1120 for this repair on top of the $218 I paid for the original diagnostic. I finally get the car back, have it for a day and its the same problem! They replaced the battery, and STILL the problem is still occurring and the dealer cannot figure out what is wrong. This is Chevys crappy product! Nothing in the normal wear and tear of car ownership should have me shelling out all this money when I bought it brand new and have had it for 3 1/2 years. Ive made 3 car payments in the last 90 days and still dont have a car to drive. I WILL NEVER BUY A CHEVY AGAIN!
Published: March 11, 2019
Rachel of Rocky Point, NY
Source: consumeraffairs.com

I purchased my 2014 Chevrolet Equinox used and havent had any problems. I g
I purchased my 2014 Chevrolet Equinox used and havent had any problems. I get regular oil changes and service checks to prevent unexpected issues. Winter driving is great. Handle and wheel control is outstanding. I went for service recently and a salesman tried to convince me to trade it for a newer model.
Published: January 4, 2020
Latasha of Milwaukee, WI
Source: consumeraffairs.com

I love the Chevy truck me and my boyfriend have. Its safe overall and hasnt
I love the Chevy truck me and my boyfriend have. Its safe overall and hasnt really had any major problems. The truck is easy to keep clean and havent really had problems with it. We like the heated seats, how it looked. How it drove and Ive always loved Chevys and will probably always buy them. The fact how safe it is and that it will be a great family truck and we will be able to give it to our daughter one day. However, I dont like how much parts cost to fix it but other than that my whole family loves it. We bought the truck lifted, so the tires and most everything else cost a lot to fix or replace but it still doesnt ruin the truck for me. I would totally recommend this truck to anyone or my family. Its going to be a great family truck when our little one comes in June.
Published: July 25, 2018
Hannah of Milford, MI
Source: consumeraffairs.com

I currently have a 2004 Silverado 1500, a dream of many years. Aside from t
I currently have a 2004 Silverado 1500, a dream of many years. Aside from the general maintenance of any vehicle (breaks and the likes) this truck is AMAZING! I give, as an example: about a year ago, I was about 50 miles from home when the coolant line sprung a leak! Id noticed a small puddle under the vehicle when I came out of the store where Id been shopping, but thought it was condensation. On the drive back, through some rather rural area, I noticed a slight increase on the temperature gauge so I drove with care not to over-exert the engine. Taking the truck immediately to the mechanic, they opened the reservoir for the coolant to find it completely dry! Repairs were made and subsequently I learned that these vehicles have a protection against over-heating! It saved my day, my purchases, my sanity, to be sure. This truck, even at its age, has been a blessing, helping me move house, hauling brush and wood, its amazing in snow, and I live in a mountainous region in Northern New York state where Winters can be quite brutal. As for the rating given about the cost, quite honestly, I find the cost of motor vehicles these days to be rather unreasonable over all. But even for the basic Silverado, I would say, considering the peace of mind and safety, Ive experienced with mine, the price is reasonable. Could be better (lower of course), but as is: perfectly reasonable. I recommend the model to everybody, even those who think trucks are out of their personal style. Drive one, youll be stuck forever.
Published: December 20, 2019
Judah of New Russia, NY
Source: consumeraffairs.com

My Chevy Cruise was so wonderful and dependable. It was light blue, and dro
My Chevy Cruise was so wonderful and dependable. It was light blue, and drove like a dream. It had a great sound system. Lots of room for friends or hauling things. It was four door--my favorite style. The trunk was very roomy.
Published: December 14, 2019
Janet of Columbus, Indiana
Source: consumeraffairs.com

Too bad GM killed this car. 2018 is the last year for the 6 speed manual. N
Too bad GM killed this car. 2018 is the last year for the 6 speed manual. Not even available in the 2019, and now, GM thought it was a great marketing move to kill all of their cars that normal people can afford. My car has been very reliable, and on a recent Buffalo to Chicago trip, averaged nearly 50 MPG. It also has a great deal of useable power and torque with the manual box. A 1.3 litre turbo 4 is not the slug you might expect. I dont want an SUV or truck of ANY kind. I want a car thats fun to drive and handles well. Thats why GM is getting it back in a week when my lease is up - and isnt leasing me anything else. After leasing me my last 4 cars. Ive replaced it with a 21 year old car in excellent condition, which pays for itself in about a year of not making payments. Now I can buy something really fun instead - another motorcycle!
Published: December 6, 2019
William of Buffalo, NY
Source: consumeraffairs.com

Purchased a Chevy trax last year and its one of the best cars Ive ever owne
Purchased a Chevy trax last year and its one of the best cars Ive ever owned. Good on fuel and plenty of room even for my dogs. Not a lot of truck space. I would recommend this vehicle especially to older people due to the good mileage it gets on a full tank.
Published: January 2, 2020
Ed of Hernando, MS
Source: consumeraffairs.com

I purchased a brand new Corvette SR in June of 2019. This is a body style t
I purchased a brand new Corvette SR in June of 2019. This is a body style that has been in production for 5 years. In September, my car was hit and required body work including a headlight. I found a body shop at a dealership and confirmed all parts were available for the repair. After confirming this, the car arrived at the shop less than 3 hours later on Oct 3. The service adviser committed completion by Oct 23. I got my car a month later (11/22) due to the headlight availability. All along, NO information was available until about a week prior to completion indicating The order (Headlight) was being processed Whatever that means. Once the headlight did arrive, the car was ready for pickup within two days. When a virtually new car is tied up for a month for something that is totally within Chevrolets control, they need to accept responsibility. Here is where they broke down in this long story. 1) Parts availability information is inaccurate. The parts manager can see inventory available but when he goes to request it, the item is reserved. Visibility of a reserve is a very basic inventory function. 2) Delivery - When a backorder does occur, available to promise showing an anticipated delivery should be the norm rather than leaving a customer guessing. 3) Allocation - They would move parts to build new cars before covering service requirements. Does this make sense? Build a new car knowing full well you cannot keep it roadworthy due to material shortages.4) Customer Service - I called in my complaint on 11/21. I have had multiple contacts since then til now 12/3. Today they called and left no message. Three minutes later I get an email indicating they have been unable to contact me. I called back less than an hour later and left a message. No replay as of this writing. They simply try to wear you down rather than step up and take responsibility for a problem of their creation.I absolutely cannot recommend Chevrolet as a go to source for a luxury or performance vehicle until they are prepared to manage the supply chain better in both supply and information. And provide a customer service department that actually is expected and empowered to do something about these problems.
Published: December 4, 2019
Mike of Oriental, NC
Source: consumeraffairs.com

Shortly after I got the car the brake booster went out. They supposedly fix
Shortly after I got the car the brake booster went out. They supposedly fixed it. I am still having problems with it. Took it back to have it looked at again and they said there was nothing wrong with it. Im still experiencing problems with the same brake booster and I dont know what to do. They say theres nothing wrong with it but obviously there is. Sorry but there is nothing good to say about this car!
Published: November 11, 2021
Angie of Buda, TX
Source: consumeraffairs.com

Chevrolet Beat is one of the best car in terms of pick up, mileage and road
Chevrolet Beat is one of the best car in terms of pick up, mileage and road grip. Its very smooth car compared to my other Maruti and Honda cars. Very much suitable for small family and long drive. Beat never cheats in the road, and chances of accident is almost nil. Very good engine, and I hope GM will relaunch its products in India.
Published: August 6, 2020
Dr of Other, Other
Source: consumeraffairs.com

Dropped car off for recalls to be fixed and now it wont start!!! Was told t
Dropped car off for recalls to be fixed and now it wont start!!! Was told that I have to have it towed there and it was nothing that they did! My car was fine until they touched it! Furious I do not have triple A.
Published: November 6, 2018
Sandra of Bayville, NJ
Source: consumeraffairs.com

My Chevy Colorado had been totaled for a vehicle fire, truck almost killed
My Chevy Colorado had been totaled for a vehicle fire, truck almost killed me. There was no apparent reason why it happened, so most likely a product defect. There is a recall on 2018 Chevy Colorados, a fuel pump failure, which increases the cause of fire in fuel line. According to the fire report from the fire department, the cause of fire was fuel tank/fuel line. Apparently my Colorado was not part of this recall but maybe should have been based on what happened. To be sure, I wanted GM to investigate their vehicle, seeing as how it was less than 2 years old, bought brand new off the lot, only 17k miles. They stated that because my insurance company has it, that they will not look at it. My insurance company is fully willing to let them investigate it, but that means nothing to them. They stated that I would have had to call them before my insurance company in order for them to investigate and have a claim open. To me this is less about the claim and more about the fact that the vehicle caught fire while I was driving, no apparent reason why. It also feels like they are 2 separate issues. This is a safety issue that they need to address, and their only response is well log the issue. My insurance company hasnt been much help either. If GM is producing Trucks that are a hazard on the road, they need to do something about it rather than log the issue. No further efforts have been made on their part to help me, I have not been treated like a loyal customer but rather a nuisance and just a number. Worst customer experience ever.
Published: August 2, 2020
Joseph of Mashpee, MA
Source: consumeraffairs.com

I bought a used Chevy Traverse from Smith Chevrolet in Laurens. This vehicl
I bought a used Chevy Traverse from Smith Chevrolet in Laurens. This vehicle was in perfect condition to the eye. SALESMAN SAID BEST USED VEHICLES HE HAD. At 123054 miles I had to replace the engine. After a few months the locks would just start locking and unlocking while you were sitting at an idle. Then it started running very bad so I had it put on the machine. Nothing showed up so mechanic said maybe throttle body so I replaced that. Then it would not crank. I could hear stereo and lights work but would not crank. I had it towed to Riverside in Laurens. They replaced the brain on the engine said its running good. I picked it up. Drove back to work. When I got off it would not crank. Had it towed back to Riverside. Jay said that it had nothing to do with the new brain and he was beyond making any money on it. I paid $1099.80 for that brain so I paid for any work done. Took vehicle back to man that put motor in. Ask him to check behind his work. Still everything is fine per the mechanic but I get it home and again it will not crank. On January 22 2019 this vehicle was towed to another shop and it is still there as of today 5/18/19. YES 4 MONTHS. I bought this vehicle for $15000 and have over $25000 in it and still cant even drive it to trade it. I Will not buy another Chevrolet. And thats sad because I think Chevrolet has some nice looking vehicles but if you cant depend on them or get them fix they are not worth having. I ask for an appointment at Newberry Chevrolet back in January before I took to this last shop but they were to call back and so far I have not heard from them with an appointment.
Published: May 18, 2019
Rhonda of Clinton, SC
Source: consumeraffairs.com

Great car for daily driving. Very comfortable and easy to use. Don’t like
Great car for daily driving. Very comfortable and easy to use. Don’t like the gas tank on the passenger side. Very satisfied otherwise. For driving on country roads the front sometimes drags so would like it better if it didn’t ride so low.
Published: December 25, 2019
Gail of Fair Grove, Missouri
Source: consumeraffairs.com

Purchased a 2018 Cruze LT 4Dr new on 5/18/18. I have had zero problems, it
Purchased a 2018 Cruze LT 4Dr new on 5/18/18. I have had zero problems, it now has 15,400 miles on it. Comfortable ride, adequate power from the 1.4L Turbo. Handles nicely and gets 40-42MPG on highway trips. Well equipped for the price with CarPlay, blind spot monitoring, power and heated seats. Would definitely recommend.
Published: March 30, 2019
Jim of North Port, FL
Source: consumeraffairs.com

We have always chosen Chevrolet. We traded our 18 year old Trailblazer last
We have always chosen Chevrolet. We traded our 18 year old Trailblazer last April. It was hard as we never had to worry about buying big items. Our children have moved on to their adult lives and its just the two of us. We purchased a Trax and are very pleased with the size and comfort.
Published: November 19, 2021
Alice of Lowell, MA
Source: consumeraffairs.com

There nothing like a Chevy for dependability, comfort, quality, good looks,
There nothing like a Chevy for dependability, comfort, quality, good looks, and something to be proud to drive. We have always owned Chevys, and or any GM product. You cant go wrong with choosing a Chevrolet.
Published: January 10, 2020
Marion of Brunswick, Ohio
Source: consumeraffairs.com

I love my Chevy Silverado 4x4 truck. I am a realtor and it is so comfortabl
I love my Chevy Silverado 4x4 truck. I am a realtor and it is so comfortable when I go to show houses. Does not matter if I am driving in the city or highway, no more back pain at all. This full-size truck has spacious interior and exterior and strong V8 engines. I think the Silverado has a nicer interior and it also rates slightly better for reliability than other trucks. It is very quiet and rides great. Nice tight ride and handling. The biggest change for me is the mileage. Real-world driving city and highway on the very first tank 17.5 mpg. The best so far was 21.8! I will never look at another truck again, I am a Chevy girl for life!!!!
Published: January 9, 2020
Silvia of Waukegan, Illinois
Source: consumeraffairs.com

The build quality seems to be good but not perfect. The same with performan
The build quality seems to be good but not perfect. The same with performance. I love the Chevy Volt. The battery gives us enough range on a full charge to get almost anywhere during the average day. Its quiet and runs smoothly with lots of power. There have been problems, of course. While the software is generally great, the entertainment center software had big problems. Software updates have helped a lot. And, we had a problem where the transmission control unit short-circuited. Thats pretty much it in a nutshell.
Published: December 6, 2016
Donald of Tonawanda, NY
Source: consumeraffairs.com

We wanted an American made, quality car at a reasonable price and the Chevr
We wanted an American made, quality car at a reasonable price and the Chevrolet Cavalier fit the bill overall. We have owned it since 2003 and are happy with it generally except for several window regulators have gone out on it. And we had to pay for the parts and also to get them installed. But still one back window to this day cannot be rolled down because it wont go back up. We would not purchase this model again just because of this problem. We have since read online that many others also experienced similar problems as well and we should have researched before we purchased it.
Published: June 29, 2018
Kareb of Arvada, CO
Source: consumeraffairs.com

I enjoy my Chevrolet truck and it does what I need it for. The truck was re
I enjoy my Chevrolet truck and it does what I need it for. The truck was replacing an SUV and I really needed something a little bigger so I could carry more thing. I like that the price was right and the gas mileage was something I could live with. I also like that it has cruise control, temperature can be regulated, and it has power windows. What I like the most is that it has a camera so you can see when you are backing up. But it does not have navigation installed. You have to buy it and I do not think that is something that you should have to pay extra for because the truck cost enough. Overall, my experience was very good.
Published: July 18, 2018
Sandra of Denmark, ME
Source: consumeraffairs.com

The reason I chose the Cheverlot Cavalier was the color and how it rode whe
The reason I chose the Cheverlot Cavalier was the color and how it rode when I took it for a test drive. It was the perfect car for my small family. I didnt need anything big. The dealer was very convincing and told us about all the luxuries the car had, let us take it for a test drive and I was very pleased. I tested drove 2 other vehicles and they were not what I was looking for. They was nice but not what I wanted. But the last car I drive was suitable for me and met my expectations. Its got a lot of room in the trunk, tires are not expensive, doesnt take a lot to fill up the gas tank and gets me to work and other places I need to go without any problems. Like sunroof, radio, AC, seats are comfortable and the gas Mileage is amazing. But seat should be leather so they can be heated for cold days. For better quality maybe have power seats and windows instead of crank. Have more comfortable seats. Should have better radios in it and should get a backup camera so you dont hit anything or another vehicleOther than that Cheverlot Cavalier is one of the best cars Ive bought in years. If someone would ask me about buying a car I would recommend this model if they want something thats is easy in gas and just the right size. I would recommend it to all my friends and family and hope they would purchase and feel please about it. Also there is lots of different colors. In the car I chose comes with different luxuries. Its also American built car and not imported. I love it and I would buy another one.
Published: June 24, 2018
Kathy of Athens, OH
Source: consumeraffairs.com

Have had previous cars and I believe in buying American cars and the overal
Have had previous cars and I believe in buying American cars and the overall safety on the road is truly good. I do advise others to purchase this product. There are other vehicles I have owned but I feel safer driving this vehicle brand.
Published: December 7, 2019
Bernadette of Phoenix, Arizona
Source: consumeraffairs.com

My Dad worked for GM for over 30 plus years on the line and other departmen
My Dad worked for GM for over 30 plus years on the line and other departments in the Ohio plant so with total shock pulling into his retirement home in FL 2 yrs ago. We see a Hyundai SUV parked in the driveway. After 10 mins of dogging him out about it. His came back with what most of you suspect. With demand for trucks and SUVs rising year after year GM has gone to cheaper parts in drive train and once damn good engines 200k without a problem. At the same time prices keep going up for some plastic bling that hides the crap underneath. I myself have been a chevy guy for over 40 yrs and many good cars and truck over the years... But no longer!!! Next truck end of this year will be a Tundra Ford and Dodge have problems of their own. For what is worth the Hyundai now has over 100k with zero problems in FL heat and traffic... Would I buy one? NO...Well maybe the genesis v8 425hp.
Published: August 6, 2017
Randy of Ozark, AL
Source: consumeraffairs.com

I bought a 2017 Chevy Colorado. I took it in for an oil change and rotation
I bought a 2017 Chevy Colorado. I took it in for an oil change and rotation of tires. After I got the call that my vehicle was ready, I picked it up and was heading towards Ocala Florida and notice that my vehicle was rattling and swearing to the right. My wife told me move over to the right to take a look at why it was making such a rattling noise. She told me it sounds like you have a bad tire. I went to the medium and parked and took a look at the tires. The nuts and bolts were completely loose on all four tires. I was able to actually remove them with my hands. I called Ferman Chevrolet customer service and told them what happened and they wanted me to bring the vehicle back to them. I brought it back to them the following day because the car was not running right. The transmission seem to be making a noise and not changing shift. I took it to the dealership and they had to replace 3 of my tires and rims because they were damage from the time when I took it on the highway and the nuts and bolts were not tighten. They also flushed my transmission 3 times, because they noticed that there was a problem with my transmission. They told me that they had resolved the issue so I took my truck home. A few days later I started to notice that I was still having those transmission issues where it wasnt changing gears. I called GMC and filed a complaint against Ferman Chevrolet. They had me take my truck to another dealership to confirm the issues that I was having. The other dealership stated that it appear that it was a factory defect with the transmission. They claimed that they fix my issue. In 2 weeks later I was having the same problem. I called GMC and this time they didnt want to talk to me. I could not get anybody to help me with my truck that I had only had for 5 months. I did not have a choice because they werent willing to help me so I had to take a loss on the truck and trade it in for a Toyota Tacoma. I swore that I would never buy a GMC vehicle again. Be aware that this happened to me in a truck that was only 5 months old and had less than 5000 miles.
Published: June 30, 2018
Octavian of Tarpon Springs, FL
Source: consumeraffairs.com

I would purchase the 2012 Chevrolet HHR LT again but they no longer make th
I would purchase the 2012 Chevrolet HHR LT again but they no longer make this model. Midsize SUV with a lot of room in the back. I have almost 89k miles and not one ounce of trouble. Very comfortable car and easily seats five people. Excellent gas usage and uses regular and flex. Comfortable leg room for long distance driving. Like the style and a way of staying in the SUV. Also had an Explorer Sport at the same time, but chose to use this most often. Tried Kia Soul, Ford Escape, Jeep and Chrysler Sebring. I was amazed at the power this Chevrolets 4 cylinder car had and its ease of getting in and out. I would have preferred the gas tank be on the drivers side though and the rear window wiper control higher up on the dash, although I didnt use it often.
Published: June 23, 2018
Karon of Mount Holly, NJ
Source: consumeraffairs.com

So I just bought a 97 Chevy Lumina with about 86,000 miles on it and my **
So I just bought a 97 Chevy Lumina with about 86,000 miles on it and my ** made the mistake of mixing the original red coolant with the standard green coolant you get literally everywhere. Now my coolant is the outside weather and I have to drain that crap out and replace it with the green stuff since it is apparently safer than what the manufacturer provides. Bit of a miracle that I got a 97 Lumina under a hundred thousand miles in 2019 so Im not going to destroy it with bad coolant. With the mixture, the car now raises its temperature rapidly at a stoplight and Im going to have to drain that stuff before Winters end. Fortunately the temperature quickly goes back to normal once the car moves.
Published: December 29, 2019
D. of Edmond, OK
Source: consumeraffairs.com

It has been so far a very comfortable and easy riding easy driving vehicle.
It has been so far a very comfortable and easy riding easy driving vehicle. The color, the style, more room inside. Keyless ignition and doors. Power seats. Power windows and doors I love. The all wheel drive was main feature but the overall appearance helped. But it is a little high up off the ground. A little hard for me to get up into. It could be a little easier on gas compared to what I am used to. But it is getting better as it gets broke in.
Published: July 2, 2018
Sandra of Oil City, PA
Source: consumeraffairs.com

Ive been driving trucks for 15 years and the last 9 Ive had a GMC. I loved
Ive been driving trucks for 15 years and the last 9 Ive had a GMC. I loved that truck and when the transmission started to go I decided to buy a new Chevrolet. I decided to buy a Chevy. The truck was dropped of to me by someone at the dealership and had 300 miles on it most of witch from the drive to my house. From the moment I took my first drive (after I already owned it) it was shaking. It always shakes but sometimes its really bad and dangerous. I told the dealership right away and they fed me a lot of lies. They 100% agree its shaking but wont fix it or do anything for me. They changed my tires and my truck drove worse than before. I filed 2 claims with Chevy. One asking for a buy back and they denied my claim. Also one for some kind of trade assistance and they offered me $1,500.00. This truck has had other issues since I got it. The check engine light has come on twice and had to be turned off by the dealer. Also the steering wheel tilts to the left even after being aligned multiple times. I would not suggest buying a Chevy. Not only are they not good quality. Chevy does not stand by their products and warrantys. This had been a terrible experience and its nowhere near over.
Published: September 24, 2019
Vanessa of Brimfield, MA
Source: consumeraffairs.com

I dont drive much but its held up well despite being 15 years old now. It w
I dont drive much but its held up well despite being 15 years old now. It was a stylish car when purchased. I have had a good experience. Its been a sturdy and affordable car with only minimal repairs needed. This car has worked well for both city and country driving, for family trips and also as a great work car. Dependable, affordable to buy, to insure, and to repair, handles well during Iowas four seasons. However, the body paint hadnt worn the best, car does show some rust. But it has worked ok for family but on the small side for use with car seats and booster seats.
Published: July 22, 2018
Heather of Dunkerton, IA
Source: consumeraffairs.com

Chevrolet makes nice cars and trucks. I was very happy with my 2014 Volt Pr
Chevrolet makes nice cars and trucks. I was very happy with my 2014 Volt Premier and I am very happy with my 2018 Volt LT. The acceleration is great, the ride is comfortable even at 6 and 250 pounds and the controls and features are those youd normally find in more expensive vehicles. I was rear-ended in my 2014 Volt by a Dodge Challenger and, although my Volt needed $6,500 in repairs, it was obvious that the Challenger was heading to the crusher in a boneyard.
Published: January 5, 2020
Ted of You Want Too Much Info, Other
Source: consumeraffairs.com

I’m a retired senior widow. In August 2019 I gave up my Chrysler in favou
I’m a retired senior widow. In August 2019 I gave up my Chrysler in favour of what I thought would be an economical Chevy. I bought a new Spark. I knew within the first week that I didn’t like it. When I stepped on the gas it hesitated. The service manager told me that that is normal for the Spark. Now, January, the car is plugged in. I drive it every second day to go shopping etc. One Monday morning the car wouldn’t start. On the third Roadside Assistance call I had the car towed back to the dealership. They checked everything and told me the battery was dead and I needed a new one. I asked how that was even possible with a new car. They advised me that if I wanted the battery to stay charged I would have to drive it about an hour every second day. I’m retired! I don’t need to drive an hour anywhere! So much for economical. So they didn’t have the required battery. They ordered one from the USA which got sent to Toronto instead of Winnipeg, or so they told me. By day ten they were telling me that they couldn’t track the battery so they really had no idea where it was. Still waiting! To summarize: I would not, nor would I recommend that anyone buy a Chevy Spark. Perhaps not even a Chevy of any kind.
Published: January 29, 2020
Irma of Winnipeg, MB
Source: consumeraffairs.com

Reliable, smooth-riding, very little road noise, good fuel economy, plenty
Reliable, smooth-riding, very little road noise, good fuel economy, plenty of interior space, has high resale value and can be repaired anywhere in North America. Well-engineered turns heads and prompts many conversations.
Published: January 16, 2020
Robert of Burlington, ON
Source: consumeraffairs.com

I love my 2015 Chevy Cruze LTZ RS. I actually had one as a rental car back
I love my 2015 Chevy Cruze LTZ RS. I actually had one as a rental car back in 2015. It was so comfortable that the 12 hour drive seemed to fly by. I love the look of it and enjoyed driving it. The Cruze has great pickup for a four cylinder car. The turbo gives it some really good take off. My 2015 now has 79,000 miles on it.
Published: December 13, 2019
Courtney of Gainesboro, Tennessee
Source: consumeraffairs.com

Love the roomy cargo area in my 2006 HHR, and the way the back seats fold d
Love the roomy cargo area in my 2006 HHR, and the way the back seats fold down flat. My car has 185,000 miles on it and the engine still runs strong and quiet. On the minus side of the ledger is the lousy service from Chevy mechanics. Its not unusual to have to bring the car back two or three times to fix the same thing. Each time, they try to charge me again.
Published: January 18, 2020
Bob of West Islip,, New York
Source: consumeraffairs.com

Bought a brand new 2018 1.5L Malibu with 2 miles on it, have had extreme ac
Bought a brand new 2018 1.5L Malibu with 2 miles on it, have had extreme acceleration problems off and on everyday. It will have no power and sit at 3400 rpms even when the pedal is at WOT. Dealer cant duplicate the problem so were stuck with it... Monitoring it thru the OBDII port I can see that there is little to no boost PSI on the turbo during acceleration when Im having this issue. No check engine lights on at all and we now have 1700 miles on it and it hasnt stopped giving us issues.
Published: November 23, 2018
Michael of Fort Wayne, IN
Source: consumeraffairs.com

In the last 4 months I purchased 2 used Chevy Volts with low miles and exce
In the last 4 months I purchased 2 used Chevy Volts with low miles and excellent condition. They replaced two Toyota Prius my wife and I owned. We’ve been Prius owners for 12 years, and have had a great experience with Toyota, but the Volt appealed to us for its much greater battery capacity as well as how it drives. What I didn’t anticipate was a far worse repair experience than I’ve ever had with any car in the last 40 years, and the fault is with Chevy and GM, not the dealer, for not having a commonly failing part available for the repair. It’s been 3 weeks now waiting for the part. In the meantime over many calls to GM for help, they have been absolutely awful. Day after day they apologize but they can’t tell you when the part will arrive, so I don’t know when I’ll get my car back.Three weeks after buying the second Volt, I had a problem starting it. I eventually got it started and drove it to the closest dealer in Arlington, MA. They told me right away it sounded like a common problem with the shifter assembly, but unfortunately the part was in backorder. Under the extended warranty I purchased, I had 6 days of a loaner car covered, so I got one and didn’t worry. A week later, the dealer still had no idea when the part would come from GM.That’s when I called GM and opened a case with Customer Service. The call center folks are friendly and try to help but are extremely limited as far as solving any problem. They assigned me a Senior Advisor however, and that was supposed to get my case escalated. But the Advisor also couldn’t tell me when the part would arrive. They also could not offer me any coverage for a loaner car during the extended wait for the part. The Advisor resorted to reciting policy to me on this issue. On multiple occasions I have tried to reach the Advisor to share information from the dealer or ask for an update. I’ve never been able to reach her the same day or next day. It has taken 2-3 days and messages and escalations for her to respond.Last week both the dealer and GM said the part was expected to ship that week. It didn’t. I called every day for an update and never got any sense that anyone knows anything about the parts availability. Then they said the part shipped last Friday so it should arrive that day or next day. The dealer looks for it every day but still hasn’t seen it (Tuesday). Again my calls to the Advisor, to ask about tracking the shipment, have not been returned.After borrowing my wife’s car for a week, which left her without a car, and getting rides to work from colleagues, I rented a car yesterday. With the extended warranty already used, and GMs policy preventing them providing any coverage since the manufacturers warranty has just passed a few months ago, I am now stuck with the rental cost, for how long I don’t know.The dealer says there’s nothing they can do til the part arrives. GM customer service says there’s nothing they can do to get the part to the dealer. The people responsible to make the part and ship it are completely insulated, as are any higher level managers, since customer service has said they can’t provide me any further contacts.I think the Volt is a great car. This mechanical issue is very minor. The car has a good reputation for reliability. But Chevy and GM can’t seem to provide a part for a common issue in the car. I’ve since heard that some Volt owners purchase and stockpile certain parts that occasionally fail, because they anticipate GM won’t be able to provide the part for repair.At this point I’m committed to the car, but don’t think I’ll ever buy another GM product in this lifetime, based on how poorly they’ve handled this. And I recommend the same for any car buyer. A global, multi-billion $ company can’t have common repair parts available within a day or two - that is a company that deserves to go out of business. And no more government bailouts. After buying the first one several months ago I bought another. Three weeks later I had a
Published: September 10, 2019
Tom of Harvard, MA
Source: consumeraffairs.com

I have a 2013 Chevy Trax, recently I had trouble with losing power on a tri
I have a 2013 Chevy Trax, recently I had trouble with losing power on a trip to the city. When I got to the city the check engine light came on. I checked the oil and it was down 3 litres. Which I bought and put in. I immediately brought the car to a trusted mechanic who informed me there is a special warranty on this, because it is a known problem, but I have to take it to a certified Chevy dealer to get it fixed. The problem is a PCV valve on the interchange cooler freezes off when temperatures go below -18. Well we live in Alberta so that’s a constant. Anyway because we took it to the other mechanic first the certified Chevy dealer refused to fix the problem stating, I can’t prove it. The ice is melted off. Never again will I buy any Chevy product, phoned their head office and more of the same runaround.
Published: February 13, 2019
Richard of Drayton Valley, Canada
Source: consumeraffairs.com

I LOVE my 2013 Sonic Hatchback, but I HATE CHEVY MARKETING!!! Ive tried for
I LOVE my 2013 Sonic Hatchback, but I HATE CHEVY MARKETING!!! Ive tried for 7 years to get off their mail list and they ignore EVERY Request!!! Ive already stopped using their service dept. I am SO SICK on getting their Certified Service mailings and they wont stop. Ive tried opting out by calling GMC, The Dealer and using the gmcontactpreferences dot com, but these arrogant jerks have ignored my requests for 7 YEARS!!! What a waste of paper. I am sure I scared the crap out of the last person to answer when I called AGAIN to get off the mailing list. Im selling a car I love, and switching to Honda!
Published: September 2, 2020
Billy of Leominster, MA
Source: consumeraffairs.com

We bought the Uplander cert - pre owned but it has really been a good car.
We bought the Uplander cert - pre owned but it has really been a good car. It has a lot of room and the back seats fold down for extra room. It gets fairly good gas mileage too. We were looking for a Chevy van and this one came on the lot that day. We drove it and liked the way it handled. The price was right so we bought it and drove it home that day. However, I wish it had lock windows but other than that is an ok van. It doesnt have all the features my last van had but we really didnt need bells and whistles. The seats are not as comfortable as the last one either.
Published: June 21, 2018
Rhonda of Jefferson City, MO
Source: consumeraffairs.com

I was ripped off. On several occasions I was told I needed work done and I
I was ripped off. On several occasions I was told I needed work done and I asked isnt that covered under my warranty and was told no each time. A year later, a 5th time in was told the same thing, I found out all the work was covered under my warranty. I had to fight to get my money back and they did nothing extra for me for what they put me through.
Published: December 23, 2019
Sherry of Henderson, Nevada
Source: consumeraffairs.com

It was a very dissatisfying experience at Kingdom Chevrolet in Chicago, IL.
It was a very dissatisfying experience at Kingdom Chevrolet in Chicago, IL. A 2018 Chevy Camaro 1LT was advertised as $17,695 on their website and seeing that I called Kingdom Chevy and confirmed the car availability and price. They were affirmative for both. I traveled all the way to their place for 2 hours and met the representative and he said there wont be any changes in the price and $17,695 is the final price plus TTL. We did the test drive and because the price was confirmed, I accepted for their credit run to know the APR that I will receive though I have an offer from bank. I gave all the confidential information and they ran my credit check. Now the manager comes and say, the price on the website was including some rebates and he can offer the car for $25500. Manager started asking me if I am in military or a student or a teacher, etc. How could a customer browsing through the internet know if rebates are applied or not. I was thinking $17,695 is a right price as 2019 models are already on the roads and they are trying to get rid of 2018 models and hence the price. I do not have concern on Chevrolet brand but the dealership is fooling the customers with false prices on their website.
Published: September 27, 2018
Krish of Hoffman Estates, IL
Source: consumeraffairs.com

I bought a 2018 Colorado ZR2 in April. Last night the oil cooler line faile
I bought a 2018 Colorado ZR2 in April. Last night the oil cooler line failed. I called Roadside and they towed my truck to the dealer for repair. This is a common issue from what I see on many forums. I called the dealer and they told me they don’t have the part and wouldn’t be able to get one from Denver until Tuesday. I then called GM customer service to find out what they can be done. My situation, I’m from Las Vegas and I had to drive to Lander Wy to help out my mother and father. My father has to have surgery Monday. Earlier this week my mother was hospitalized and needed help to take care of my father and get him to his appointment on Monday. I drove up to help out and on Friday the oil line failed. I have to get him to his appointment and return to my family and job. I asked GM what could be done and they told me I could get a rental but I couldn’t leave the state. Expressed the gravity of the situation and they said they would have to get with the senior supervisor but he won’t be available until Monday. Unacceptable. He then told me he would patch me through to his supervisor and put me on hold. I have been on hold for an hour and a half so far. I have only owned GM products, this will be my last.
Published: September 29, 2018
Brian of Henderson, NV
Source: consumeraffairs.com

I have owned a big variety of vehicles Fords Dodge Volkswagen Etc. My first
I have owned a big variety of vehicles Fords Dodge Volkswagen Etc. My first car was a Chevy 1968 Chevelle Malibu El Camino. Really nice car. Never had any issues with it. Really tough engine. Great transmission. My second one was a 1969 Chevy Impala. Never had any issues. Both of them nice old muscle cars I put together myself. Put a lot of money into it. Was all Chevy parts. You cant go wrong with them. I put a small block 400 in the El Camino and a 350 in the Impala both with Turbo 350 Transmission. I would recommend Chevrolet product to anybody. I really enjoyed both these vehicles that was in my younger years when it was all about speed and looks. Now its more about comfort and safety. Chevrolet has all of that wrapped up in their vehicles now. I would recommend it to anybody.
Published: January 7, 2020
Kiley of Longs, South Carolina
Source: consumeraffairs.com

Until everything started going wrong with this car. When I got the car I wa
Until everything started going wrong with this car. When I got the car I was told right away that I need to get the two latest recalls one for the ignition switch and the other one was for the electronic power steering motor -- which was done without delay. One month after this one of my headlights started getting water damage and both of the bulbs stopped working (150$ repair). Right after this my driver side speaker stopped working (which makes the blinker noise - another 150$ repair).The next issue that occurred was my whole power system unit stopped working (not even two months past getting the EPM recall fixed - 1200$ GM only repair) which resulted in them breaking my steering wheel cover (that they werent trying to tell me about or fix). The steering wheel was crooked and didnt drive straight (told the GM dealership and there wasnt anything wrong with it supposedly). Reported this to the appreciate channels -- Chevy shouldnt be able to get away with this kind of malfunction when the problem was identical to the EPM malfunction. Of course, no recall or any form of help came of it. Not even one month later and my gear shifter it almost getting to the point where it wont go into gear (hard almost stuck like feeling to get it into position). Once again GM dealership says that there is nothing wrong with it.Finally weeks after this issue my check engine light is on (yet to be diagnosis), have a feeling Im not going to be happy with whatever is broken this time. I seriously hate this car so much and I have low mileage. My 04 Chevy cavalier (that was burning oil, and ran dry a few times) never gave me any problems and ran like a champ. I seriously hate this Cobalt and the Chevy dealership Ive taken the cobalt to. As soon as I can Im getting rid of this car and never ever going to buy another Chevy (it use to be the only brand Ive ever bought but your newer models are lemons).Chevy found a way to get their newer models to a certain mileage and then one by one everything stops working or malfunctions! Ive never spend so much in one year on car repairs and they call the Cobalts sure money savers and even found a way for local news programs to market them like they are cherry cars. DO NOT BUY A COBALT OR ANY NEWER CHEVY MODEL-- YOURE GOING TO REGRET YOU EVER DID.
Published: September 1, 2016
Sentury of Denver, CO
Source: consumeraffairs.com

In February 2017 I purchased a 2016 Chevrolet Tahoe with 26 miles, brand ne
In February 2017 I purchased a 2016 Chevrolet Tahoe with 26 miles, brand new. When it hit 2000 miles, the Tahoe stopped by itself, took it to the dealership, found nothing. Second time at 3300 again it stopped, stalled, took it again, found nothing. Third time 4500, took it in, replaced negative battery cable. Fourth time 5357, took it in, replaced fuse box. Really. Unbelievable. Frustrated, not confident in vehicle, safety issue. What to do, suggestions. Anyone.
Published: August 7, 2017
Olivia of El Paso, TX
Source: consumeraffairs.com

My Chevy is a sporty car and also known as a muscle car. They went away for
My Chevy is a sporty car and also known as a muscle car. They went away for quite a while and then the company decided to bring them back to compete in the market and it was successful. I like the overall sleek body and with all the curves. I had made a few upgrades myself and now the car looks amazing and is still very fun to drive. The color also makes the car look more mean and nasty. It is a low model though and not much of any features are in this car. I bought the base model because it was the cheapest option for me at the moment.
Published: July 20, 2018
Mike of Wayne, NJ
Source: consumeraffairs.com

4cyl. Surprised of the pep. Live in north country. All wheel drive good on
4cyl. Surprised of the pep. Live in north country. All wheel drive good on roads. Interior has plenty of room. But the Chevy Equinoxs back seat does not drop down flat. Inconvenient when have to pack things full in vehicle. With back seat tipping up this is wasted space.
Published: May 31, 2018
Andy of Old Forge, NY
Source: consumeraffairs.com

The Chevy Spark is very economic and easy to find small parking place. It i
The Chevy Spark is very economic and easy to find small parking place. It is wonderful enough room for the both of us. Great on gas and has a great radio. It is also has 10 airbags for safety.
Published: May 30, 2018
Victoria of Justice, IL
Source: consumeraffairs.com

I have always said Chevrolet was the best vehicles; but I was wrong. My nex
I have always said Chevrolet was the best vehicles; but I was wrong. My next car will NOT be a Chevrolet. I bought a 2019 Chevrolet Malibu in 2020 with approximately 40,000 miles. In November of 2021 the car just died as I was driving. My mechanic finally discovered the issue. An electric modulator went out. Since I bought the car used, Chevrolet refused to cover the cost. Thanks Chevrolet for nothing. Won’t waste my money again.
Published: January 11, 2022
Lisa of Clay, KY
Source: consumeraffairs.com

It no coincidence that owning two GM Trucks with the same 5.3 engines has f
It no coincidence that owning two GM Trucks with the same 5.3 engines has failed on me. 1st 2011 Tahoe camshaft failed due to oil consumption. 2nd 2016 Truck Ticking due to the lifters went bad from the AFT. Chevrolet has bulletin not known to the public and will not fix these problems. Had I not had extended warranties I would be hit with the cost and GM known about this defects among their engines.
Published: November 9, 2021
Corwin of Schertz, TX
Source: consumeraffairs.com

My 2016 Chevy Sonic LT is a really good stable Vehicle. That year specific
My 2016 Chevy Sonic LT is a really good stable Vehicle. That year specific is the best model and configuration. The MyLink Radio is wanting as it does not have Android Auto... It was the only MyLink that year that did not get the new system. But all in all the sound is amazing. Control above and beyond. Windshield curve is an issue with rain but driving is safe. AAA+
Published: December 21, 2019
JASON of Tulsa, OK
Source: consumeraffairs.com

I love my 2014 Camaro. I love the way it handles and all the bluetooth capa
I love my 2014 Camaro. I love the way it handles and all the bluetooth capabilities. It has plenty of get up and go for V6, my husband and I are tall, we have plenty of legroom! The car is black, we had GM gray shadow rally stripes put on the car and it looks awesome!!
Published: December 24, 2019
kimberly of Wood River, IL
Source: consumeraffairs.com

So far so good, except when we had to replace the tires because they were d
So far so good, except when we had to replace the tires because they were dry rotting and a sensor needed to be replaced. Other than that the car is comfortable to drive and has good pickup speed for a four-cylinder. Also, seats are comfortable, mom was the one that chose it. She had seen and advertisement in the paper and wanted to go look at it. After test driving it, she asked me how I liked it, then she bought it. However, I dont like the fact that it is made in Canada, should have been made here in the USA. I also dont like having to reset the clock when daylight savings time goes into effect. Also would like a full-size spare tire instead of the donut.
Published: July 24, 2018
Joseph of Provo, UT
Source: consumeraffairs.com

I own a used 2004 Chevy Tracker. Up to now it’s been reliable. The body d
I own a used 2004 Chevy Tracker. Up to now it’s been reliable. The body doesn’t have a spec of rust and the engine and transmission are still running strong. The issue I have is with the integrity of Chevrolet Motors. Recently while driving on the highway my left front wheel became unresponsive and the front end vibrated violently. My mechanic informed me that the front cross member/subframe had rotted out. After doing some research on the internet I discovered this is a known problem and the warranty was extended to 10 years or 150k mile.When I contacted Chevrolet Customer Service to see if they would still honor the recall they refused because it was past the 10 year warranty. This is disturbing because it is a known and documented SAFETY defect. My realization is that Chevrolet still puts economics ahead of the safety of its drivers & passengers. So if you’re an advocate of Chevrolet please check the internet for any recalls or complaints for your vehicle model on a yearly basis because our safety appears not to be Chevrolet Motor’s priority.
Published: July 30, 2018
Bob of Auburn, MA
Source: consumeraffairs.com

I own a 2007 Chevrolet Trailblazer SS. While I was driving down the highway
I own a 2007 Chevrolet Trailblazer SS. While I was driving down the highway in Chicago Illinois at approx 55 mph the vehicle self accelerated to the maximum throttle position (pedal went to the floor). I could not get the vehicle to stop. Applied both feet to brake pedal while moving like a bullet. The vehicle suddenly lost power and I lost control of the vehicle spinning me around at approx 80 mph and crashing into the median wall now facing on coming traffic with cars trying to avoid crashing into me. Most horrific and scariest experience in my life. Not a single airbag deployed leaving me with serious injuries and a completely totaled vehicle! When I contacted GM to complain about this issue they told me they would escalate my complaint and someone would contact me within 24 hours. However a week went by and no one has called to follow up, apologize, and or even offer concern and I contacted them every day after the accident. I was constantly told the same story someone would be in touch! This happened February 22, 2017. As a loyal GM customer I am highly upset!! And will never purchase another GM product as long as I live! I have owned nothing but GM my entire life but never again. This company cares nothing about life whatsoever. They only care about the almighty dollar! After doing research I found several complaint about this unintended acceleration issue as well as no airbag deployment. Only by the grace of god I am alive today! Shame on you GM. You have lost a customer for life and I will tell the world how selfish and inconsiderate you are about caring, about quality of your cars, as well standing up for your mistakes! I could have killed my family as well as other families in the process and they wont even recall the vehicles to prevent further crisis situations. They wont do so until many families have died and it cost more to pay the claims than to recall the vehicles. As a 701 union mechanic I would be ashamed to even be employed by this so called manufacturer! Owner beware. If you own a Chevrolet Trailblazer get park it now and get rid of it! Dont take it to be service. They will most likely turn you around and say your vehicle is fine! Salvage that vehicle and do your research before you buy anything else!
Published: March 5, 2017
Leslie of Merrillville, IN
Source: consumeraffairs.com

I bought a brand new 2016 Silverado in 2016 and have put 72000 (highway) mi
I bought a brand new 2016 Silverado in 2016 and have put 72000 (highway) miles on it. Took it into my local Chevy dealership because of a transmission shudder and whine right before shifting to the next gear. Torque converter is failing sending metal shavings through my transmission and destroying it. A bill of greater than 5500 for this transmission is absurd but not as crazy as a 3 year old transmission failing. Must be why they lowered the drivetrain warranty from 100k to only 60k. Have been a Chevy guy all my life, now looking into other brands due to their lack of standing behind a crap product.
Published: December 16, 2019
Meagan of Bridgeport, TX
Source: consumeraffairs.com

I fell in love with my Chevrolet when I first saw it. I wish that it would
I fell in love with my Chevrolet when I first saw it. I wish that it would speed up when I need it to. I would also like to have a back up camera and I wish I had leather seats or heated seats. Also, it needs to have better brakes and better steering for me and other people driving it. But other than those, I like how compact and cute it is. Its very lovely and eye catching to many people. I also love the color of the car. It suits me very well. I love this car overall.
Published: July 19, 2018
Rachel of Cypress, TX
Source: consumeraffairs.com

The GM Chevy brand speak for itself. Chevy has quality control, excellent p
The GM Chevy brand speak for itself. Chevy has quality control, excellent performance to the customer that services it regularly. A Chevrolet vehicle will give nothing other than an excellent ride! To have & own one is a treat to never forget.
Published: January 11, 2020
Aaron of Chicago, IL
Source: consumeraffairs.com

Chevy silverado 2009 - $800 mirror replacement for a right front turn signa
Chevy silverado 2009 - $800 mirror replacement for a right front turn signal bulb out. A poor assembly in the right side mirror needed to be replaced to make a right turn signal, in the front only, work. Its GMs issue, no fault of mine. GMs consumer affairs is less than accountable. Out of warranty, yet no damage other than the wiring, and 60,021 miles. Proof in the mirror I have. They caused the issue, but its mine. Caveat Emptor.
Published: July 7, 2017
Michael of Spokane, WA
Source: consumeraffairs.com

This car (2017 Spark) sucks. The user manual is terrible, doesnt explain ma
This car (2017 Spark) sucks. The user manual is terrible, doesnt explain many things like how to store a radio station, use the rear seat belts. I cant find a way to connect the seat belts in the back seat. No leg room, radio is complicated to operate and is distracting when trying to switch bands/station while driving. Dont go to this dealership. Find another. No car dealer is honest, but there must be better. I regret going there and getting this car.
Published: January 26, 2017
Craig of Phoenix, AZ
Source: consumeraffairs.com

I have a 2015 Captiva Sport. I bought it in 2016 with 36,000 miles. Other t
I have a 2015 Captiva Sport. I bought it in 2016 with 36,000 miles. Other than replacing timing belt at 80, 000 miles, which was covered by warranty, Ive only had to fix a power window. I now have over 97,000 miles and am happy with the reliability of this vehicle. Im an Uber driver and this car gets lots of usage.
Published: December 22, 2019
Charles of Atlantic Beach, NC
Source: consumeraffairs.com

Does Chevrolet know they have the worst possible service department ever! G
Does Chevrolet know they have the worst possible service department ever! General Motors have to re-think their products because you can get service if you need because all the service departments I have been to all have poor service. The truck I purchase is a good looking truck but it always has something wrong with it. I believe theyre selling lemons. Dont buy Chevrolet by GMC.
Published: September 28, 2017
William of Saint Marys, GA
Source: consumeraffairs.com

I have enjoyed the Chevy Trax. I like the up to date technology and the sea
I have enjoyed the Chevy Trax. I like the up to date technology and the seats. I have had no issues whatsoever about the car except that it has no CD player and the windshield has cracked in three places.
Published: June 30, 2018
Donna of Denison, TX
Source: consumeraffairs.com

I bought a 2014 Chevrolet Spark and I have had nothing but problems with it
I bought a 2014 Chevrolet Spark and I have had nothing but problems with it. The reservoir has been replaced twice and Im waiting on a part for it again. I have read reviews on the internet and numerous people have complained of the same issue they keep tearing up and making peoples cars run hot. Some people have even blown their engines due to this. This is ridiculous and Chevrolet should make it right for every Spark owner.
Published: January 5, 2018
Vickie of Hickory, NC
Source: consumeraffairs.com

A complete waste of money for the purchase of this vehicle. I bought this n
A complete waste of money for the purchase of this vehicle. I bought this new in August 2013 and every year since I have had it, separately from routine maintenance or normal wear and tear, I have had it in the garage to have some part replaced and whenever I have called General Motors or the dealership it is always the same response, Oh that is not covered under warranty, so basically NOTHING on their vehicle is ACTUALLY covered under warranty. Their bumper to bumper which is only 3 years or 36,000 miles whichever comes first is a JOKE!!They have used poor lousy parts in their vehicles and they are fully aware of it so they sit in their BOARDROOM and put their hands in the air because they just dont care but until they finally OWN up to the problem they have lost my BUSINESS!!! This business acquired a government bailout during the Bush administration and they DO NOTHING to assist their CONSUMERS!! I will never again purchase a Chevrolet/GM vehicle, this car has been nothing but a pain in my pocket!!
Published: January 25, 2018
Don of Westminster, MD
Source: consumeraffairs.com

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