I have a 2015 Captiva Sport. I bought it in 2016 with 36,000 miles. Other than replacing timing belt at 80, 000 miles, which was covered by warranty, Ive only had to fix a power window. I now have over 97,000 miles and am happy with the reliability of this vehicle. Im an Uber driver and this car gets lots of usage.

Driving a 2019 Chevrolet Impala has been a mixed experience. It had a very smooth and comfortable ride. The seat, which appeared to be ergonomically designed, actually hurt my back after a few minutes. The transmission generally was efficient and smooth, but without warning occasionally jerked or failed to accelerate sufficiently from a stop. The arm rest on the console was too high and my elbow hit it every time I made a right turn. And the drivers side mirror was huge and blocked my forward vision when I made a left turn. Overall a seemingly good car that Ill never buy.

Our Chevy Suburban is black. It serves its purpose in transporting my family. I like that it has nine seats. I also like that it has a lot of trunk space to fit groceries, a stroller, sports equipment, etc. It has multiple cup holder for those days when we have drinks in the car. Overall, I am satisfied. However, I wish somehow that it had better gas mileage. Right now, gas mileage is terrible. I also dislike that the trunk door opens up. Id prefer a trunk door that opens sideways like the passenger door.

I have read and read the reviews about the transmission and about being hesitant to go after you make a stop at sign or light. My 2015 Chevrolet truck does that and has 26,000 miles on it. Brought it in and was told that its normal and there is NOTHING they can do about it. My uncle has the exact same truck brand new and it does not do the same thing as mine. I told that to the service tech and his exact response was, He got lucky!!! Jerk!! I was so upset about that. Have had no help with this. I am scared when driving my truck because it could cause an accident or something. And ALL you get from our local Chevy service people is, There is NOTHING we can do. Unacceptable!! I wish I never bought this truck!! I have paid off 4 Chevy Silverados and NEVER had this issue. What is there to do next?

Chevy sucks. Bought my 2016 Chevy Trax in September 2015. Its been well maintained. At the 59,000 mile mark, the steering wheel locks up and the engine powers down with no warning, ESC lights comes on and the car loses acceleration. Took it to 1 dealer who keeps it for 4 weeks when they figure its a module. I brought it to my regular mechanic who has a relationship with another Chevy dealer so I could save on labor, they have it for ANOTHER 4 weeks. And still with the savings, it cost me $1120 for this repair on top of the $218 I paid for the original diagnostic. I finally get the car back, have it for a day and its the same problem! They replaced the battery, and STILL the problem is still occurring and the dealer cannot figure out what is wrong. This is Chevys crappy product! Nothing in the normal wear and tear of car ownership should have me shelling out all this money when I bought it brand new and have had it for 3 1/2 years. Ive made 3 car payments in the last 90 days and still dont have a car to drive. I WILL NEVER BUY A CHEVY AGAIN!

I think Chevrolet manufactures in my opinion, a decent line of vehicles. There is pros and cons to every car manufacturer and for the value Chevrolet does make a dependable long lasting vehicle. There are so many variables to that statement too that I also think it can be a toss up or luck whether yours will be included in that group of being long lasting or dependable!

Purchased a 2018 Cruze LT 4Dr new on 5/18/18. I have had zero problems, it now has 15,400 miles on it. Comfortable ride, adequate power from the 1.4L Turbo. Handles nicely and gets 40-42MPG on highway trips. Well equipped for the price with CarPlay, blind spot monitoring, power and heated seats. Would definitely recommend.

My Chevy Cruise was so wonderful and dependable. It was light blue, and drove like a dream. It had a great sound system. Lots of room for friends or hauling things. It was four door--my favorite style. The trunk was very roomy.

It no coincidence that owning two GM Trucks with the same 5.3 engines has failed on me. 1st 2011 Tahoe camshaft failed due to oil consumption. 2nd 2016 Truck Ticking due to the lifters went bad from the AFT. Chevrolet has bulletin not known to the public and will not fix these problems. Had I not had extended warranties I would be hit with the cost and GM known about this defects among their engines.

The Chevy that I bought most recently has been a really good car so far. It does not take much gas to fill it up and once you fill it up it will for miles and miles before you have to fill up again. I also like the fact that it is small and you can park it just about anywhere and turn it around on a dime.

I absolutely love the Chevrolet vehicle. It has been an amazing car for me. It has been very useful and I havent had any issues out of it. Its a great all-terrain vehicle. I can get anywhere I need to with the Four-wheel drive. I also love all the room it has inside so that I can haul anything I need to. Favorite vehicle ever Ive owned.

It is a hatchback. Easy access to loading things. Popular model, silver color. Comfortable to sit in. Space for 4 adults. Back seat lets down for more cargo space. Has received great reviews and rewards. Great gas mileage, looks great and very stylish. Low cost too. Got good deal on payments. Easy to park and get out of tight places. I have greatly enjoyed owning and driving this car. But it has too much technology stuff in it that I do not use.

My first car was a 1980 Camaro. Loved that car and wish I still had it, have had other vehicles that fell short of my expectations, and they were not chevys. I now have a Chevrolet cruze and I love this car and knock on wood no problems and have about 115000 miles on it. A Chevrolet is all I will ever buy.

2011 Chevy Aveo - This car has been nothing but trouble and a headache!! Ive had to constantly get this car repaired! I got this car in 2014, with 35,000 miles. Its now July 2017, 76,000 miles and Ive had so many misfires, have to change the thermostat, alternator, spark plugs constantly, head gasket, fuses, hoses, and I am still making payments on this car. Chevy isnt any help!!! Im at the point I want to upside down it and I just started building my credit, so this sucks! Dont buy or finance this car, big mistake!!! CHEVY IS HORRIBLE!!!

For the most part its been a good car but we have had some issues. There have been some issues with the engine and with the a/c which I was not happy about at all. You shouldnt have problems like that with a new car. However, other than those it has been a good car, good price, and good gas mileage.

Great car for daily driving. Very comfortable and easy to use. Don’t like the gas tank on the passenger side. Very satisfied otherwise. For driving on country roads the front sometimes drags so would like it better if it didn’t ride so low.

I have had a lot of issues with my Chevy from the radio to shaking to Other problems. Very disappointed in this vehicle. The dealership was no help with the issues considering I spent a whole took Lot OF Money. They do not stand by their product.

I have the 2015 Chevy Silverado and have been very satisfied with product. Has the comfort of a automobile and drives like a automobile, have had no issues and the manufacturer has been awesome in maintaining it.

I sold my Mercedes CLS500 to buy a VOLT, it broke my heart but I found it necessary at that time. And I like the Volt, in sports mode it will outrun anything, the mileage is great, barely needs service, but it has one big downside - propulsion problems. At any given time theres a good chance your Volts little gas engine will start howling up like crazy, you will drive max 20 mph and sit (roll) and wait until the car gets over his propulsion power reduced moment... what can be very inconvenient if not dangerous on a freeway or driving up a hill. You might give it to your dealer for software updates, as this is the only service this car needs :) But the problem will come back. Also the initial 45 miles on a battery will get less and less, mine is currently 27. How much that all annoyed me? I bought my Mercedes CLS back and now we have 2 cars that could not be any more different form each other. Guess which one I drive most....

The A pillars are warped, I need to replace TMPS sensors again, the overhead center console fell and fuel filler neck failed. All of this has happened within the last 60 days. I will complain about this until I have to opportunity to ask management at GM if they care so much about their customers and products why would they allow such a piece of garbage be manufactured? Let alone be sold?Ive spent the better part of the last year fighting and beating cancer yet I cant beat a poor piece of crap truck. Ive owned this truck since new less than 3 years and documented all of the service and maintenance completed and all has been completed before the manufactured recommended intervals yet this junk truck is falling apart. A 48K piece of garbage. To say Im disappointed is a understatement.

I bought my car used. It was in good shape and had low mileage. I really like the pick up. It has being turbo charged. The dashboard has everything you need right there in front of you. The back up camera comes in handy also.

I LOVE my 2013 Sonic Hatchback, but I HATE CHEVY MARKETING!!! Ive tried for 7 years to get off their mail list and they ignore EVERY Request!!! Ive already stopped using their service dept. I am SO SICK on getting their Certified Service mailings and they wont stop. Ive tried opting out by calling GMC, The Dealer and using the gmcontactpreferences dot com, but these arrogant jerks have ignored my requests for 7 YEARS!!! What a waste of paper. I am sure I scared the crap out of the last person to answer when I called AGAIN to get off the mailing list. Im selling a car I love, and switching to Honda!

I like trucks now. This Chevy Avalanche was my very first truck. I dont think I will buy another car just a truck. I love Chevy. I also have a Chevy Suburban. I would never buy anything other than a Chevy next time a Chevy Big truck. I love the color the style of my Avalanche. It is metallic blue green. Sometimes it looks blue sometimes green even purple at times depends on how the light hits. Its perfect color for my Philadelphia Eagles team. Fly Eagles fly. Very stylish and its great for all our fishing gear and road trips too. I think my suburban is more comfortable on the long road trips so I wish the Avalanche was more comfortable for my shoulder resting area. My arm gets stiff after riding. Also it needs a bumper step to get in and out.

I have a love fair with the Chevrolet for years because of the style of the vehicles they come out with every year. I have owned 7 different Chevrolet vehicles since I started buying vehicles. The vehicles handle very and they are comfortable and the interior is just beautiful in them.

Fraudulent sales. In late October I purchased a vehicle from Herb Easley Chevrolet in Wichita Falls. I found the car online. I talked to a salesman and we reached a deal. The deal was 3%+ interest, 300+ per month for 60 months. I was out of town. The salesman mailed me the papers to my job site. When I received them, the note was for 72 months. My wife texted the salesman and said that was not what we agreed on. We wasn’t buying the car for 72 months. The salesman stated it was a financial department mistake. When we come to get the car, the papers will be for the 60 months. We show up to sign the papers and get the car. The financial guy had the papers printed out. I looked at them and they were correct and then I signed. They were as stated above for the 60 months. He went to put the papers in a folder and said he was out of folders, for us to go with the salesman and have him show us about the car while he found one. After the salesman showed us the car, another salesman brought us the paperwork in the folder. I never looked at it again. I went to pay it off and the bank said the note was for 72 months. This is what I claim the dealership did. They had the 72 months paperwork, then, they printed another paper with the 60 months as well. They showed me the 60 month one. I did not calculate the 60 month and the payment to see what it totals. The totals were the same on both contracts. Like everyone else, I just paid attention to the monthly payment and amount of payments. Once signed, they shredded the 60 month one and put the 72 month in my folder they had to go look for. This is all possible because they don’t have financial contracts that are put together. They use single page typing paper. I told the dealership I could show her exactly how they did it. She claimed their dealership would not do that. Strange that both employees somehow don’t work their anymore and they are under new management since I was in there. It’s not rare salesman come and go, but the financial guys usually stay a long while. I strongly recommend you not shopping at this dealership and I hope General Motors will investigate as well when I notify them.- [ ]

We have bought several trucks for our lawn service and the Chevy has been the most reliable, comfortable and best looking. We are considering buying another Chevrolet Silverado in the near future. The Silverado seems to be the most solid and stable truck we have ever owned. The new Chevrolet Silverados are very nice to look at as well, very stylish and modern. The safety of the Silverado was a huge concern as well since we use the truck to tow our camper and our grandchildren in the summer.

2018 TRAVERSE VIN # ** Mileage: less than 10000 (ten thousand). Export version only. Country: COLOMBIA. Many small issues and no fix yet.1. Shift to park. When you park the vehicle ask you to put it in PARK and it is already. Dealer is working on that as I write this thread. Tech found a recall or bulletin from manufacturer to repair or possible replacement of some parts.2. SERVICE STABILITRACK. In many and random occasions this service light comes on and 20 seconds later goes off. When stopping at a light. Dealer unable to duplicate and no fix yet.3. Fuel economy system, it does not work right now, and it happened twice before. Does not turn off when you stop at a traffic light. Dealer has updated software in order to remedy this issue.4. Locking audio confirmation. When you manually lock the doors it gives you an audio or lights confirmation. It does not work anymore. Dealer looking into this issue.5. Electric parking brake. The electric parking brake activated itself while driving in traffic. Heavy traffic situation 5 mph and the E. brake came on and stayed on. The vehicle did not move forward or backwards. Turn the engine off several times, put in parking, neutral etc etc. After 5 minutes of blocking traffic had to force the vehicle to the shoulder. Almost did not make it. Turn vehicle off and called the flat bed. While waiting 15-20 minutes later turn vehicle on and SURPRISE!!! It was fixed. MAGIC. The E brake was off and the vehicle was free. While this was going on the E Brake light (red) was on, and Service Parking Brake light (amber) was flashing all the time. Dealer did an update to the system and not sure if it will happened again. But this is the THIRD time this happened. Once at my house about six months ago but it took about 1 minute and it fix itself so I did not pay attention to it. The second time it happened to my wife at a shopping center but she left it in the lot and went back shopping and when it came out it was fixed.The dealer down here works hand to hand to a place in Mexico (Chevrolet help center for dealers). Mexico looks at the issue and tells the tech in Colombia what to do. He does and reports to Mexico. Anyone knows anything about this? Thanks for your help....

So I just bought a 97 Chevy Lumina with about 86,000 miles on it and my ** made the mistake of mixing the original red coolant with the standard green coolant you get literally everywhere. Now my coolant is the outside weather and I have to drain that crap out and replace it with the green stuff since it is apparently safer than what the manufacturer provides. Bit of a miracle that I got a 97 Lumina under a hundred thousand miles in 2019 so Im not going to destroy it with bad coolant. With the mixture, the car now raises its temperature rapidly at a stoplight and Im going to have to drain that stuff before Winters end. Fortunately the temperature quickly goes back to normal once the car moves.

Chevy first car in 1963. Drove 1957 Chevy. Had a 1958 bel air. Had a 1972 impala. Always liked General Motors. Got a 1969 Camero after getting out of the Air Force in 1972. Never had any major break downs of any cars except accidents.

Have a 1999 Chev Cav 2.2 and still runs like new...keep the oil change and add...oil treatment every 5k...Motor runs smooth. A Family and friends always trying to get me to sale the car to them but never never will I get rid of my Blue (nick name) for the car....

It gets me where I need to go, no matter what the weather. It goes in summer and winter with no problems. When a Dodge truck got stuck in the driveway in winter my husband use the Chevrolet to push it out. Even though it sat for a long time before being bought it needed very little done to it. It has always been dependable.

I love Chevy. Low on Gas. Looks nice. Great price for the amount that we paid for it it is a used vehicle but it meets our needs. My children love it. Prices are low when needing to get repairs as well... Also, the insurance is not pricey. Its very roomy. We use it for grocery shopping. Its a durable brand. Will use it from any other convenient locations when purchasing items. Its also great for traveling. I, however, dont like the color and it needs a new muffler but were working on getting that fixed along with a brake alignment and the rear brakes as well along with a few other issues that need to be taken care of.

This is a great car but the overall experience is marred by some petty greed. The car comes with the ability to remote start; check battery, location, lock unlock; etc. This all comes with a internet connection through AT&T. They want between $180 to $420 per year to keep this service active. Thats absurd. My Ford provides these services free of charge. I understand that OnStar operators need to be paid but I am talking about basic tech services here. Is my car charged? When was it last driven? etc. I would love all that OnStar has to offer but I am unwilling to pay for it. Why cant Chevy provide basic informational services like Ford does for free?

Purchased my 2016 Chevy Equinox in May 2019. I fell in love with it immediately. The heated seats were my # one must have on my car. We have put at least 5 thousand miles and so impressed with its quiet ride and how it is so easy to drive.

My Chevy Cavalier ran for fifteen years, it was a 1990 and a beautiful red. It was the best car I ever own, I have had many Chevys, that was my main car. Such a reliable car, and the many features, was so wonderful. I love my car, it never let me down, it perform excellent in all kind of weather. My cost was 7499, in 1991 well worth as penny.

I have a 2013 Chevy Sonic that I purchased with 30,000 miles on it from the dealer. There was a recall on the car for the catalytic converter, saying high temperatures from the engine was melting internal components. Of course their fix was not to replace catalytic converters, but to reprogram the ECM running temperature. However they sent the recall slip to the wrong address and by the time I had gone to the dealer I already had a check engine light on, and they wanted 150 dollars to diagnose the problem. I had to get through emissions and get the light off so I went to the local Shell service station. They informed me my catalytic was almost completely melted and malformed on the inside. I contacted Chevy and they said it needed to go to the dealer to get looked at and they would make an appointment, but after a week of no contact from them and a need for emissions so I could register my car, I brought it to Shell and had the work done. Then of course Chevy called and said there was nothing they could do because I had the work done elsewhere. Not offering catalytic converters to customers whose had melted, after acknowledging the ECM they set is causing the issue, is despicable. After spending 1000 dollars on a new car, a part that should never fail, they certainly lost a customer in me with their poor handling of this issue.

My. 2005 Chevy Silverado is asked to do many things including hauling a 3200lb camper around 7 months of the year. The truck is dependable. And I always feel safe even in heavy winds, rough mountain roads or on the Freeway.

After reviewing multiple issues with this vehicle showing that they are only last 100,000 miles before theyre having all kinds of head gasket and antifreeze issues. Chevrolet knows whats going on. They just keep giving their customers the run-around because theyre selling garbage. The car that lasts only a hundred thousand miles this day is **. We got older Hondas in the 90s that are lasting over 300,000 miles.

I think my car has good value, but it doesn’t stand up to other Asian and European auto makers. The quality of my car has diminished greatly in the years I’ve had it. I’ve had to do many repairs on it and they have been very costly. In comparison my mom bought a Mitsubishi the same year as me and hers has had minimal repairs.

I have a 2013 Chevy Trax, recently I had trouble with losing power on a trip to the city. When I got to the city the check engine light came on. I checked the oil and it was down 3 litres. Which I bought and put in. I immediately brought the car to a trusted mechanic who informed me there is a special warranty on this, because it is a known problem, but I have to take it to a certified Chevy dealer to get it fixed. The problem is a PCV valve on the interchange cooler freezes off when temperatures go below -18. Well we live in Alberta so that’s a constant. Anyway because we took it to the other mechanic first the certified Chevy dealer refused to fix the problem stating, I can’t prove it. The ice is melted off. Never again will I buy any Chevy product, phoned their head office and more of the same runaround.

My Dad worked for GM for over 30 plus years on the line and other departments in the Ohio plant so with total shock pulling into his retirement home in FL 2 yrs ago. We see a Hyundai SUV parked in the driveway. After 10 mins of dogging him out about it. His came back with what most of you suspect. With demand for trucks and SUVs rising year after year GM has gone to cheaper parts in drive train and once damn good engines 200k without a problem. At the same time prices keep going up for some plastic bling that hides the crap underneath. I myself have been a chevy guy for over 40 yrs and many good cars and truck over the years... But no longer!!! Next truck end of this year will be a Tundra Ford and Dodge have problems of their own. For what is worth the Hyundai now has over 100k with zero problems in FL heat and traffic... Would I buy one? NO...Well maybe the genesis v8 425hp.

My 2007 Impala has truly been a pleasure. I am a Chevrolet fan. Chevrolet is a brand that I would recommend to friends, family and friends. I have owned many cars and only one was not a Chevrolet.

My Chevy Astro was a customized conversion van that I wanted to be able to use if and when I went weekend camping. It was perfect van for myself and my children. It was easy to clean, especially since it had its own built in dust buster that you plugged into in the back and could just run off the regular car battery. The van had a TV in the back with ear phones, a separate radio/cassette tape player with & w/out headphones, first aid kit, Kleenex box, cooler, bed in back that went down with the push of a button, fancy lighting in back, shades that pulled down in the back & sides & had the high top. Its just that the tires were an odd size that always needed special ordering so they were always more expensive. Also, I would have liked better gas mileage. The Astro wasnt a very comfortable traveling van for long trips but it was comfortable and roomy for everything. Wish I hadnt sold it.

Love my bolt. Easy to drive. No gas needed. Handles like a dream. Has a lot of great features especially the one pedal feature In the L drive position when you take your foot off of the excellent stir the car comes to a stop.

I have driven Chevrolet Trucks for years and they have been very dependable and have required very little repairs. I have horses and have hauled to many horse events. They have wonderful power for hauling and I have never had one break down when hauling. They are also very comfortable.

I really wanted a Jeep and bought one. For the three month that I had it was broke down more than I drove. They kept fixing it until the guy said it was enough so they offered me a Equinox. It drives nice, it’s good on gas, the only thing is I’ve went from a eight cylinder to a four, big difference! Would still go for a Jeep! My dream!

A complete waste of money for the purchase of this vehicle. I bought this new in August 2013 and every year since I have had it, separately from routine maintenance or normal wear and tear, I have had it in the garage to have some part replaced and whenever I have called General Motors or the dealership it is always the same response, Oh that is not covered under warranty, so basically NOTHING on their vehicle is ACTUALLY covered under warranty. Their bumper to bumper which is only 3 years or 36,000 miles whichever comes first is a JOKE!!They have used poor lousy parts in their vehicles and they are fully aware of it so they sit in their BOARDROOM and put their hands in the air because they just dont care but until they finally OWN up to the problem they have lost my BUSINESS!!! This business acquired a government bailout during the Bush administration and they DO NOTHING to assist their CONSUMERS!! I will never again purchase a Chevrolet/GM vehicle, this car has been nothing but a pain in my pocket!!

The build quality seems to be good but not perfect. The same with performance. I love the Chevy Volt. The battery gives us enough range on a full charge to get almost anywhere during the average day. Its quiet and runs smoothly with lots of power. There have been problems, of course. While the software is generally great, the entertainment center software had big problems. Software updates have helped a lot. And, we had a problem where the transmission control unit short-circuited. Thats pretty much it in a nutshell.

The HHR doesnt hold up as I was led to believe. The look is good but very little power for acceleration. Paint is dulling and worn. 2 blind spots backing up.

I purchased a brand new Corvette SR in June of 2019. This is a body style that has been in production for 5 years. In September, my car was hit and required body work including a headlight. I found a body shop at a dealership and confirmed all parts were available for the repair. After confirming this, the car arrived at the shop less than 3 hours later on Oct 3. The service adviser committed completion by Oct 23. I got my car a month later (11/22) due to the headlight availability. All along, NO information was available until about a week prior to completion indicating The order (Headlight) was being processed Whatever that means. Once the headlight did arrive, the car was ready for pickup within two days. When a virtually new car is tied up for a month for something that is totally within Chevrolets control, they need to accept responsibility. Here is where they broke down in this long story. 1) Parts availability information is inaccurate. The parts manager can see inventory available but when he goes to request it, the item is reserved. Visibility of a reserve is a very basic inventory function. 2) Delivery - When a backorder does occur, available to promise showing an anticipated delivery should be the norm rather than leaving a customer guessing. 3) Allocation - They would move parts to build new cars before covering service requirements. Does this make sense? Build a new car knowing full well you cannot keep it roadworthy due to material shortages.4) Customer Service - I called in my complaint on 11/21. I have had multiple contacts since then til now 12/3. Today they called and left no message. Three minutes later I get an email indicating they have been unable to contact me. I called back less than an hour later and left a message. No replay as of this writing. They simply try to wear you down rather than step up and take responsibility for a problem of their creation.I absolutely cannot recommend Chevrolet as a go to source for a luxury or performance vehicle until they are prepared to manage the supply chain better in both supply and information. And provide a customer service department that actually is expected and empowered to do something about these problems.

Our 2018 Equinox is great. Exterior is sleek. Interior is roomy. Comfortable ride and great cargo space. Love the remote start, heated seats are nice as is the built in GPS system. Great gas mileage. Backup camera help wife in parking lots. Wish it came with both front power seats. Also remember the driver. Wife is short and I can not drive so if I move the car and move the seat it takes her some time and effort to get it all set again.

I love the Chevy Tracker. I have owned 3 of them. The first 2 were automatic and this one is a standard. I like the standard better. I have traveled all over the country in one and had no issues whatsoever. I would definitely suggest buying one especially if you like to go camping and you drive down a lot of dirt roads. The four wheel drive is my favorite feature. I also like that it is small and that the back seats come down for a larger storage area. The car is also super durable. Just do the normal upkeep and it will run forever.

The reason I chose the Cheverlot Cavalier was the color and how it rode when I took it for a test drive. It was the perfect car for my small family. I didnt need anything big. The dealer was very convincing and told us about all the luxuries the car had, let us take it for a test drive and I was very pleased. I tested drove 2 other vehicles and they were not what I was looking for. They was nice but not what I wanted. But the last car I drive was suitable for me and met my expectations. Its got a lot of room in the trunk, tires are not expensive, doesnt take a lot to fill up the gas tank and gets me to work and other places I need to go without any problems. Like sunroof, radio, AC, seats are comfortable and the gas Mileage is amazing. But seat should be leather so they can be heated for cold days. For better quality maybe have power seats and windows instead of crank. Have more comfortable seats. Should have better radios in it and should get a backup camera so you dont hit anything or another vehicleOther than that Cheverlot Cavalier is one of the best cars Ive bought in years. If someone would ask me about buying a car I would recommend this model if they want something thats is easy in gas and just the right size. I would recommend it to all my friends and family and hope they would purchase and feel please about it. Also there is lots of different colors. In the car I chose comes with different luxuries. Its also American built car and not imported. I love it and I would buy another one.

It has been so far a very comfortable and easy riding easy driving vehicle. The color, the style, more room inside. Keyless ignition and doors. Power seats. Power windows and doors I love. The all wheel drive was main feature but the overall appearance helped. But it is a little high up off the ground. A little hard for me to get up into. It could be a little easier on gas compared to what I am used to. But it is getting better as it gets broke in.

I love my 2015 Chevy Cruze LTZ RS. I actually had one as a rental car back in 2015. It was so comfortable that the 12 hour drive seemed to fly by. I love the look of it and enjoyed driving it. The Cruze has great pickup for a four cylinder car. The turbo gives it some really good take off. My 2015 now has 79,000 miles on it.

First of all I’m not a person that can swayed easily. This truck pretty much sold itself. What I mean by that is it had all the things that were important to me, nice color, 18 inch wheels, chrome features, dark interior, nice front grill and sensible features like rear defroster, usb capabilities, better gas mileage and beautiful design.

The 2020 Chevy Equinox is a nice sized wagon. The ride is comfortable and the seats are great having the option to add air to your lower back for long drives. The only thing I do not like about this vehicle is that when the wind blows, it goes all over the place, especially if you have your window cracked. Overall, seems to be a good fit for my family!

For a 2019 Camaro rs. 1 drl is out. Chevy needs to replace the full light. $1800.00 for a light. American. Foreign here I come. I see why they are not selling. Gouging for a light. Its a safety device.

Not one problem with the vehicle over three years. Very comfortable interior and easy to use controls. The one complaint would be the rear window to small. One improvement would be the addition of a cross traffic camera as a standard.

We purchased a 2016 Chevy Impala for my husband. In the 3 years we have had the vehicle, we have replaced the following items: 2 batteries, 1 starter, 1 purge valve. I am writing a review today in regards to the purge valve. Our check engine light came on and so we took it to our mechanic. The mechanic stated that the purge valve needed to be replaced, so we replaced it. 3 days after we paid for the repair, a letter in the mail came from Chevy stating the purge valve may be bad and to take it to the dealership to be replaced. Since we already replaced the valve, I applied for the reimbursement. Chevy is denying my reimbursement since it was not done at the dealership. This is the last Chevy we will ever own.

I originally bought the HHR because it was a Chevy. While I like the seat warmers and the radio, I dont like the way the windshield is shaped. I always have to lean up to see the red light. I dont like the way the cup holders are either. All in all, this car really wasnt thought out. I wouldnt purchase it again.

I have always said Chevrolet was the best vehicles; but I was wrong. My next car will NOT be a Chevrolet. I bought a 2019 Chevrolet Malibu in 2020 with approximately 40,000 miles. In November of 2021 the car just died as I was driving. My mechanic finally discovered the issue. An electric modulator went out. Since I bought the car used, Chevrolet refused to cover the cost. Thanks Chevrolet for nothing. Won’t waste my money again.

There nothing like a Chevy for dependability, comfort, quality, good looks, and something to be proud to drive. We have always owned Chevys, and or any GM product. You cant go wrong with choosing a Chevrolet.

I dont have much experience on this company, but I once used their vehicle and I felt very safe when driving it. Hope to know more on what the company is doing soon.

I got this car from my mother who passed away and it has been awesome. I will never get rid of it even if it stops running. It was my moms. Some things mean more than anything. I feel she is watching over me when I drive this car.

In February 2017 I purchased a 2016 Chevrolet Tahoe with 26 miles, brand new. When it hit 2000 miles, the Tahoe stopped by itself, took it to the dealership, found nothing. Second time at 3300 again it stopped, stalled, took it again, found nothing. Third time 4500, took it in, replaced negative battery cable. Fourth time 5357, took it in, replaced fuse box. Really. Unbelievable. Frustrated, not confident in vehicle, safety issue. What to do, suggestions. Anyone.

This car (2017 Spark) sucks. The user manual is terrible, doesnt explain many things like how to store a radio station, use the rear seat belts. I cant find a way to connect the seat belts in the back seat. No leg room, radio is complicated to operate and is distracting when trying to switch bands/station while driving. Dont go to this dealership. Find another. No car dealer is honest, but there must be better. I regret going there and getting this car.

Being a Chevy family for years I am very disappointed to find out that they hide problems with their vehicles from their customers. They can send out flyers to purchase new car mats or upgrades for cars, yet when a part is bad on their vehicles are bad. On our Trax our pvc valve cover went bad and Chevy had known that on the 2013-2017 Trax, Sonic and Cruise this part had been malfunctioning. It would have been under warranty from my dealership had I know when I was home to take it in.My warranty is not valid anywhere but there. Of course they never told me that either. My family decided to see our son who is in the Army 3.5 hours from our home. Car was not covered. We were stranded for 3 days because the strike caused a lack of parts throughout the country. Dealerships were closed because it was a weekend so we went to a Pep Boys. Chevy acknowledges this is an issue but refuse to reimburse me because I didnt go to a dealership in the town we were stranded in. Which by the way couldnt find the part we needed a Kia dealer had to find it! We will be trading in our Chevys by the end of the year and getting a different brand who believes in customer service not just making a buck!

The Chevy Sonic LTZ Turbo 2015 gets great gas mileage. Its reliable, its small and in the backseat area it has a video player in radio. It also has bluetooth radio connections. I have had a few repairs but nothing major. Though I would like it to have more radio features, more room, dual AC and sunroof. They could also make OnStar GPS bigger when doing directions, make it easier to play videos on the TV, have a CD player loader, horn, armrest on passenger side and cup holders in back air vents in back. But other than those, I like the OnStar and XM radio. I also like that its a hatchback, has touchscreen radio, Pandora and USB port. It is easy to use radio and app for car information on gas mileage, oil mileage, turn car on and off and tire pressure diagnostics.

I’m a retired senior widow. In August 2019 I gave up my Chrysler in favour of what I thought would be an economical Chevy. I bought a new Spark. I knew within the first week that I didn’t like it. When I stepped on the gas it hesitated. The service manager told me that that is normal for the Spark. Now, January, the car is plugged in. I drive it every second day to go shopping etc. One Monday morning the car wouldn’t start. On the third Roadside Assistance call I had the car towed back to the dealership. They checked everything and told me the battery was dead and I needed a new one. I asked how that was even possible with a new car. They advised me that if I wanted the battery to stay charged I would have to drive it about an hour every second day. I’m retired! I don’t need to drive an hour anywhere! So much for economical. So they didn’t have the required battery. They ordered one from the USA which got sent to Toronto instead of Winnipeg, or so they told me. By day ten they were telling me that they couldn’t track the battery so they really had no idea where it was. Still waiting! To summarize: I would not, nor would I recommend that anyone buy a Chevy Spark. Perhaps not even a Chevy of any kind.

I liked that the 2002 Chevrolet Express was only 2000 dollars and it was in not too bad shape. It was a good price to pay and I needed a vehicle and found it quickly and almost effortlessly. It turned out to need some work but it was worth it for the money. Also, it needed to ready up to get emissions testing done and all new brake lines and it kept throwing false codes when diagnosed. I dont regret it and its still a good buy.

Worst car I have ever owned. Problem after problem. Just around 100,000 miles and already have replaced so much on this car. Thousands of dollars!!! Water pump, o2 sensor, spark plugs, coil packs, fuel injectors, engine valves, blower motor for AC, timing chain, front hub, goes through brakes and rotors almost yearly. Will tell everyone I know never to buy a Chevy!!!

I love my Chevy, the model, and everything about it. It is good on gas and very reliable and thrusts easy to get around with lots of room. It is a great family car and great for kids. It also has a good price.

I bought a Chevrolet Sonic certified preowned and the customer care for routine maintenance is fantastic. This is my first GM model purchase but it will not be my last.

I bought a used Chevy Traverse from Smith Chevrolet in Laurens. This vehicle was in perfect condition to the eye. SALESMAN SAID BEST USED VEHICLES HE HAD. At 123054 miles I had to replace the engine. After a few months the locks would just start locking and unlocking while you were sitting at an idle. Then it started running very bad so I had it put on the machine. Nothing showed up so mechanic said maybe throttle body so I replaced that. Then it would not crank. I could hear stereo and lights work but would not crank. I had it towed to Riverside in Laurens. They replaced the brain on the engine said its running good. I picked it up. Drove back to work. When I got off it would not crank. Had it towed back to Riverside. Jay said that it had nothing to do with the new brain and he was beyond making any money on it. I paid $1099.80 for that brain so I paid for any work done. Took vehicle back to man that put motor in. Ask him to check behind his work. Still everything is fine per the mechanic but I get it home and again it will not crank. On January 22 2019 this vehicle was towed to another shop and it is still there as of today 5/18/19. YES 4 MONTHS. I bought this vehicle for $15000 and have over $25000 in it and still cant even drive it to trade it. I Will not buy another Chevrolet. And thats sad because I think Chevrolet has some nice looking vehicles but if you cant depend on them or get them fix they are not worth having. I ask for an appointment at Newberry Chevrolet back in January before I took to this last shop but they were to call back and so far I have not heard from them with an appointment.

I’ve been a Chevy driver for 20+ years but will never buy another one after the one I have now. I currently have a 2013 Silverado crew cab. Not my first one but over the years that I’ve had it 2 of the handles have come off 2 different doors. I’m single and not many other people get in my truck. I’m not rough on it and it’s frustrating that this has happened twice. It’s right at $200 to have the handles replaced with part and labor. My daughter has a Suburban and 2 different handles have fallen off her vehicle, and my neighbor has a Tahoe and one of her handles fell off also. I thought it was just me but obviously it Chevrolet. Crazy!! I’m 57 and I’ve had a lot of vehicles in my many years of driving and I’ve never had this happen before. As much as these vehicles cost, they are made cheap!! Never again!!!

Like most auto manufacturers Chevy has lowered the quality of their engineering and increased the cost of their automobiles. Chevrolet is my favorite American brand automobile, but because they have outsourced so much of the parts that go into their vehicles, I think it gives way to a conflict of interest for the competition.

Took my Q80 in for a small paint defect. Infiniti said, Bring it where you want so we took in to our Chevrolet dealership in our town. They washed our vehicle and sprayed some kind of chemical on the rims. The rims (all 4) has streaks that rolling down all the rims. Which are discolored. Manager said they didn’t nothing wrong. By the way I have pictures of what they looked like before. What’s next? I’m NOT HAPPY!!!

Purchased a Chevy trax last year and its one of the best cars Ive ever owned. Good on fuel and plenty of room even for my dogs. Not a lot of truck space. I would recommend this vehicle especially to older people due to the good mileage it gets on a full tank.

My Chevy is a sporty car and also known as a muscle car. They went away for quite a while and then the company decided to bring them back to compete in the market and it was successful. I like the overall sleek body and with all the curves. I had made a few upgrades myself and now the car looks amazing and is still very fun to drive. The color also makes the car look more mean and nasty. It is a low model though and not much of any features are in this car. I bought the base model because it was the cheapest option for me at the moment.

We purchased a 2014 current and last style Impala to be manufactured. The Impala was driven less than 12000 miles. It is without question the finest automobile we have ever had the pleasure of driving. The ride is terrific, provides consistent 29 miles per gallon or slightly better in ideal conditions. The automobile has all the bells and whistles save factory navigation. We enjoy each and every amenities on this vehicle save one item. Im not a real fan of low profile tires. We will soon remedy the low-profile malady by downsizing from 245 45 r19 to a 17 in wheel which will be very close in total circumference with a much higher sidewall. This will provide a much gentler ride over bumps, bumps and road imperfections and still odometer and transmission will operate correctly. I am currently researching correct replacement wheel so as to accommodate the larger brakes on this vehicle. Offset and bolt pattern must be adhered too. I really believe in days to come current SUV fanatics will come to realize the sedan was a good buggie. For the life of me I do not understand and yet I do. What does not sell you bring off the market! So happy I was able to get one, and almost a new one, suits me. Lots of room and a joy to operate.

I purchased a 2017 Chevrolet Colorado brand new. The touch screen radio quit working. Doesnt respond to touch. Also it does things on its own like blaring the radio full blast, calling people tick tick tick pushing its own buttons. Its caused me a few times a severe scare almost driving off the road because out of nowhere the Radio goes full blast!!! I only have 36,000 miles on it and warranty is over. How convenient. The transmission from day one slips, seems like its not going to shift and hard shifts enough to jolt ya! I am really upset with this vehicle. Ive learned my uncle has a 2016 Z style Colorado and his is doing the same exact thing. My cousins Impala radio does the same thing. It doesnt work! There should be a recall on these items and I cant understand why there isnt yet. What do we as owners have to do?

So far so good, except when we had to replace the tires because they were dry rotting and a sensor needed to be replaced. Other than that the car is comfortable to drive and has good pickup speed for a four-cylinder. Also, seats are comfortable, mom was the one that chose it. She had seen and advertisement in the paper and wanted to go look at it. After test driving it, she asked me how I liked it, then she bought it. However, I dont like the fact that it is made in Canada, should have been made here in the USA. I also dont like having to reset the clock when daylight savings time goes into effect. Also would like a full-size spare tire instead of the donut.

Chevy Trax 2017 had problems since I bought it. Dealer management changed during process. Wanted them to take it back and get a different car, but they wouldn’t help me. Car pulls to the right so bad it will pull you off road. The service manager said they fixed it, but it’s worse than it was. Trax not comfy, it’s cheap, seats are foam, doesn’t flatten easy in back. Mpg good, but it’s so bouncy and noisy I can’t drive it far. Do not recommend Freeland Chevy or this car. Been Chevy owner many times - worst experience ever!

I DO NOT RECOMMEND GM AND WILL NOT BUY ANOTHER GM VEHICLE!!! I contacted Chevrolet reference ** concerning the maintenance department at the dealership I purchased the vehicle from (Battlefield Chevrolet). Their maintenance is poorly managed and not knowledgeable about products and services. It took over 3 weeks to get back to me and when they did finally get back to me they didnt even know why they were contacting me. So anyway the customer service person was so incompetent. I asked her if she even worked for GM. She then refused to answer the question saying she didnt like the way I was asking her if she worked for GM so I hung up the phone. Contacted GM again about the issue and was told that they discussed it with the dealership and the issue was settled. So I asked to have another representative to get back to me but nothing yet. So know I dont have a place to get my vehicle serviced ref **. I dont recommend GM and I will not do business with them again.

Bought a 3500 diesel. Was told motor and tranny would last forever, after 3000 miles brakes wore out on a Saturday. Replaced brakes and rotors with aftermarket on Saturday night so I had a vehicle for the weekend, went to dealer on Monday morning and was told brakes were not warrantied, Brakes should last longer than 3000 miles so there was obviously something wrong. Was told to get the ** out and to go to the dealer where the vehicle was purchased. Went to original dealer and was told nothing was wrong. At 40000 miles motor started to knock. Was told it was a sensor. Replaced sensor. Still same knock. They finally take my truck in and admit the motor was bad. Gave me a loaner for a month then called to tell me they needed their loaner back because it was sold as I was rudely yelled at by general manager and was told that loaners were for a few days not for a month. They did not have a loaner to replace it so Chevy corporate told me they would send me a refund if I had rented a truck. Needless to say they took 3 months to fix my truck and after six months and numerous phone calls still have not received any money from them. Was a dedicated chevy truck guy until this whole fiasco. Never again. Truck is a complete junior $65000.

I love the Chevy truck me and my boyfriend have. Its safe overall and hasnt really had any major problems. The truck is easy to keep clean and havent really had problems with it. We like the heated seats, how it looked. How it drove and Ive always loved Chevys and will probably always buy them. The fact how safe it is and that it will be a great family truck and we will be able to give it to our daughter one day. However, I dont like how much parts cost to fix it but other than that my whole family loves it. We bought the truck lifted, so the tires and most everything else cost a lot to fix or replace but it still doesnt ruin the truck for me. I would totally recommend this truck to anyone or my family. Its going to be a great family truck when our little one comes in June.

I come from a family that prided itself on owning Chevrolet trucks – trucks that ran for 200K+ miles. That came to an end for me today. I own a 2016 Suburban LT thats used as our primary family vehicle. At just over 64K miles, the car started to show signs of a delayed shifting between P, R, and D. It would hesitate and then jump into gear. The vehicle would also shake when on the highway and shifting between gears. The dealer first suggested re-programming the transmission and a fluid flush at a cost of $700, but the symptoms persisted. Upon further investigation by the transmission technician, I was presented with a price of $7,000 to replace the transmission with a remanufactured one.Visibly frustrated, the dealer suggested that I could approach GM about cost sharing of the repair, but only after performing a tear down of the transmission which was another $1,500. The dealer suggested that they needed to tear down the transmission so that they could identify precisely what went wrong and then report back to GM via a software application (not person to person interaction). Also, how convenient for GM and the dealer to have my vehicle taken apart before presenting me with a cost sharing proposal. GM already knows that the transmission needs to be replaced - and after its replaced, the broken transmission is sent back to GM to be remanufactured and sold to another dissatisfied customer whose transmission has failed because of poor mechanical craftsmanship.After several conversations with GMs Sr. Advisor and a Supervisor, which knew very little about transmissions or repairs in general, I was told that they would not consider any cost sharing until the tear down was performed - and it was my full responsibility to pay the $1,500 for tear down. So, before even knowing the full cost of repairing the vehicle, I need to pay $2,200? GM doesnt need the transmission torn down to address my issue. The Sr. Advisor and Supervisor should have had autonomy to escalate and do what’s right – which is be highly empathetic; own the mechanical flaw in craftsmanship; problem solve with me; and tell me that they’ll pay a certain percentage of the total repair cost to replace the transmission with one that’s been remanufactured.But, they didn’t do that; they didn’t stand by their product or their customer commitment. To me, it’s disgusting to see on GM’s website that they pride themselves on ensuring an exceptional ownership experience”. It’s a poor product and terrible company – that’s why they reduced the power train warranty from 100K in 2015 to 60K in 2016 – and have a class action lawsuit against them on the Yukon XL (not sure why Suburban is not on here, but will investigate). Ford may not be any better, but that’s where I’m headed – and that never would have happened had GM stood by their craftsmanship issue and done everything that they could have to satisfy me as a customer.

Chevy Trax is very good on gas mileage, gives a comfortable ride, and for a smaller vehicle it has ok cargo space. I like it has On star capability and the sound system is nice. You can plug in your phone and listen to the music on that. My car has good pick up speed, too. But I dont like that it rolls back on a hill when in drive. Also, would be nice to have heated seats. It is smaller than I like and it also doesnt have fog lights. Shouldnt all vehicles have them?

No vehicle is completely wonderful. But with the stop and go torture mine goes through it is real good. My Venture has tons of space for all my crafting supplies and even though it is 15 years old it gets at 20 miles per gallon and has good get up and go! Nice quiet, smooth ride and handles well in lousy weather.

I have enjoyed the Chevy Trax. I like the up to date technology and the seats. I have had no issues whatsoever about the car except that it has no CD player and the windshield has cracked in three places.

If anyone thinking about buying a Chevy, maybe you should give it a second thought. My radio quit, been trying, for a month, to buy a new one. Now before you get ahead of me you have to know that a radio is no longer just a radio. My radio (Chevy Sonic) makes all the noises for signal lights, seat belt chime, door ajar, oil pressure, overheat, stop engine, keys left in ignition and maybe some stuff I dont know about. You set all the stuff the car does: Rear wiper, lights on when leave and a dozen other stuff. ALL OF THE ABOVE NO LONGER WORKS. 3 years old and I cannot buy a radio, dont have them, farmed out to another company, back ordered for??? Called a US dealer (just across from me). He said last time he ordered one of them took 6 months. Thought I would buy used, cant. They are tied to your VIN number. Oh, and by the way, the price installed (they have to install, gotta use GM computer) has varied from $1300.00 to $617.50. But because I cannot buy one have not spent any money. DOES GM care, nope, they just tell you the dealer (not you of course) must order and wait. IMPRESSIVE HUH!

Im really pleased with my Equinox. Drives GREAT. Good gas mileage. Zero things to dislike about the car. Buying it, and dealing with Chevrolet has not been satisfactory. Problem 1: Chevrolet wants to sell On-Star. Fine. I dont want it. Eventually, On-Star called me one day when I started the car. I couldt shut it off. Chevy was broadcasting an add into my car, without my consent. I was so mad. They got me to press the button. I tried to be nice to the operator. But, told them no, and dont do that again. And, yes, someone can contact me about this. No one every has done so. Bottom line: Chevy could not PAY ME to own On-Star. (Ive designed electronics for 40 years. I bet I can disconnect the antenna).Problem 2: I love the multi-media center. But occasionally, they lock it up with a text message. It is a warning that I should not look at the screen while driving. And, I must acknowledge by pressing OK to release the screen. How hypocritical that I should read, and acknowledge a long text before the screen functions. I would like to punch the attorney whose idea this is in the nose, and then in the groin (hypothetically, of course). That is a piece of software that is broken!

I have really enjoyed this vehicle and have taken it in many long road trips. It is quite comfortable to ride in for long periods. It has been very dependable. Only needed minor cosmetic repairs and regular maintenance such as new tires, replacing headlights, etc. I like the silver color and that it came with lots of features factory installed like sunroof, XM radio and GPS. I like that it has room for hauling stuff, the back seats fold down and it has a very spacious cargo. Also it gets excellent gas mileage and I just like the overall look of the car. But the backseat doors are very small and do not open wide. It makes cleaning difficult. I also am not able to put a bike rack on the back due to the hatch back. Also I wish the console between the two front seats wasnt there. I never use the cup holder and I have to put my purse in the back seat if I have a passenger.

The biggest issue with this service department was the time it took for an oil change and tire rotation, 5 HOURS, but I have listed all the details below. Pros: - Service was completed- Service consultant was pleasant Cons:- Timing. It took this service department from 10:15 am to 3:15 pm, 5 HOURS, to complete an oil change and tire rotation. I scheduled my appointment online and was told when I arrived that it might take up to 3.5 hours. I was not happy but needed the oil change today and assumed it might include something like a basic exterior wash for the time. At the 4-hour mark, I called the service department to get an update. After a few moments of not being able to find my car, I was told to give them another 1.5 hours to complete the service. - Price. When scheduling my appointment online, the dealership was offering a coupon for $29.95 + tax. The only fine print, directly from the coupon, was, “Tire balancing, tax, and more than 6 quarts of oil extra.”. Since I did not see a line item for tire balancing or more than 6 quarts of oil, I asked why I was being charged $12.89 more than the coupon, before tax. I was told that prices have gone up and they could not honor the coupon price. If that is the case, the coupon needs to be removed from the website. - “Shuttle”. I advised the service department I would be waiting there for my car. It was at that point they offered a shuttle, via Lyft, within 10 miles of the dealership. I opted to take them up on the offer, but just across the highway to the mall. At 4.5 hours, I ended up walking back to the dealership since my phone was about to die so there was no way I would be able to coordinate the shuttle back between the dealership and Lyft. At the time of payment, I see a charge for, “Incidental Reimbursement” in the amount of $5.67. I can only assume this was for the “shuttle service” they would take care of within 10 miles. - Lack of attention to detail. When I received the bill, I noticed a charge of just over $22 for 2 bolts. I knew I would have to pay for the bolts but remembered the conversation advising it would be around $4 and change, per bolt. I had to ask why the charge was so high before they even noticed it. Lastly, upon getting in my car, I noticed in the 5 hours they had the vehicle, no one could be bothered to reset the oil life indicator.

My Chevy Colorado had been totaled for a vehicle fire, truck almost killed me. There was no apparent reason why it happened, so most likely a product defect. There is a recall on 2018 Chevy Colorados, a fuel pump failure, which increases the cause of fire in fuel line. According to the fire report from the fire department, the cause of fire was fuel tank/fuel line. Apparently my Colorado was not part of this recall but maybe should have been based on what happened. To be sure, I wanted GM to investigate their vehicle, seeing as how it was less than 2 years old, bought brand new off the lot, only 17k miles. They stated that because my insurance company has it, that they will not look at it. My insurance company is fully willing to let them investigate it, but that means nothing to them. They stated that I would have had to call them before my insurance company in order for them to investigate and have a claim open. To me this is less about the claim and more about the fact that the vehicle caught fire while I was driving, no apparent reason why. It also feels like they are 2 separate issues. This is a safety issue that they need to address, and their only response is well log the issue. My insurance company hasnt been much help either. If GM is producing Trucks that are a hazard on the road, they need to do something about it rather than log the issue. No further efforts have been made on their part to help me, I have not been treated like a loyal customer but rather a nuisance and just a number. Worst customer experience ever.

We purchased a brand new Chevrolet Tahoe from Koon’s Chevrolet of White Marsh, MD in 2018. It now has 31,000 miles on it. We drove an hour to this dealership multiple times even though we could’ve bought 1 closer to home because we had loyalty to the sales person who spent all of the time with us. There was nothing better about the price etc. With owning our own business we understand the importance of time & commission.As of June 30th, it had 3 issues: 1. Air conditioner was not working. 2. Thump sound coming from under drivers side area when driving3. Peeling paint on an area where bumper meets side panelWe drove it out of town for the 4th of July holiday & the AC wasn’t working. I called & scheduled service on July 5 for a July 8 appointment. I explained to guy in service what the issues were & that I had tried to take it for the paint to another dealership closer to home & they advised that I would need to go to a dealership with a body shop & that Koons had 1 since that is where I had bought the car so when I made the appointment I notified of them of all of this & requested a loaner car since it would probably be a couple of day fix if it was paint related. They said OK & transferred me to the call center to make the appointment. I mentioned many times that I expected these things to be covered under warranty. At no time did anybody say they wouldn’t be or that my car was out of warranty.My husband takes the morning away from our business to drive the car an hour away for the services. Upon arrival at Koons, without even trying to be helpful or offering other avenues the service advisor (Charlie) was immediately snarky & couldn’t wait to tell my husband that the car was out of warranty & we would have to pay for the loaner & diagnostic fee & that any repair would be out of pocket because we were 11 days out of warranty even though mileage was low. When I made the appointment we were 3 business days out of warranty. This immediately upset us. My husband said, Isn’t there anything you can do? And the advisor said, No you’ve never even used us before why would I help you. Which actually is inaccurate. Koons repaired things on our car & did an oil change or two. However a car with 31,000 miles shouldn’t need many services so of course we hadn’t used you for anything else why would we. So here we are the first time we really need assistance after buying a very expensive car from Koons & we are treated this way. We own a business that deals with warranties and manufacturers nonstop. We have to service & warranty units that we did not install. We’ve made exceptions for customers. We always go above & beyond. We have a 5 star rating. Chevy does the same. Nobody even ever offered to try & help us or call GM or anything.As a Cadillac owner I know the lengths that my local dealership has went through for me even though I did not buy the car through them. So I told my husband to ask for the manager & try to get the same level of service that we’ve had with our prior vehicle through Cadillac. While he did that I called Chevy. I spoke with a great advisor & received a case ID & filed my complaint. I got everything taken care of on the phone with somebody that we had not spent a dollar with. That’s customer service.Meanwhile my husband is wasting time debating the level of customer service we deserve with your manager (Dan) after having quite the discussion with your advisor. The advisor was arrogant & unhelpful. The manager wasn’t very helpful either but at least he wasn’t that arrogant & rude. My husband drove the car back to our local dealer who picked up the case & fixed everything & helped us get it covered. Yes the dealership that we did not give the business of a car sale to was the one that ended up helping us so guess who gets our business going forward. Jeff D’Ambrosio that’s who. Koons dealership isn’t even a 1 on the scale, it’s -5. Probably the worst customer service I’ve ever had from a car dealer or mechanic shop anywhere.

I got a Chevy Equinox back in 2019. Never owning one was nervous but soon found out it was one of the better vehicles I have owned, normal maintenance was always done, ran awesome, also I was hit on the side and that vehicle took a good amount of force, the equinox has very good safety in them also, it was eventually totaled due to damage, was very sad when I heard that, already getting another one, I do alot of camping and you can fit so much different size stuff in one, I love those SUVs and everyone I have known to have one say the same thing. They loved theirs.

Have had previous cars and I believe in buying American cars and the overall safety on the road is truly good. I do advise others to purchase this product. There are other vehicles I have owned but I feel safer driving this vehicle brand.

I loved the style of the car. The Chevrolet Cavalier was an older car, but it was a great little car. It got great gas mileage, Air conditioning and FM Radio and it was just the right size car for me. It looked like a sports car, but with a 4 cylinder engine, and had all the features that I needed in a car. It had a roomy trunk for groceries and enough room in the back seat but I would have liked to have a little more room in there for the passengers.