Audi A4 with less than 155,000 KM has already Timing Chain problem. Audi Canada and Timing Chain Action lawsuit is not willing to resolve this issue. I will be paying over $3000 in the repair bill. You will be wasting your time and money to buy Audi. DO NOT BUY AUDI. You will regret your purchase. Let your friends and Family know that. Do not waste your money on Audi.

I have a 2012 Audi A4 2.0. 80K miles. Last week without any prior symptoms my engine light goes on. I drive a few miles home the next day. My car will not start. I take it to dealer for diagnosis, dealer tells me the timing chain tensioner failed and timing jumped causing major damage to engine. Repair cost or new engine is estimated between six and fourteen thousand dollars. This is a known issue from Audi and there is a class action lawsuit for same issue. Looking for Audi USA to see if they can assist. Anyone had same issue or experience with Audi USA? Any recommendations.

I purchased a 2018 Audi Q7 and was pushed by Grapevine Audi to finance for at least 4 months to get a rebate and the dealer get an incentive from Audi Financial. Long story short I made the first payment of $10,000 which they lost and now claim they returned. They say the check was cashed...this was an electronic bank transfer made by my bank and the entire story from Audi makes no sense and they cannot prove how they returned the funds. I have been dealing with this for over a month and each call results in a different story from Audi Financial. If you choose to finance an Audi do so through your own bank to avoid this nightmare.

In winter 2016 I have bought brand new 2017 Audi A4 Premium Plus for 47k. It was this new version with cool digital gauges and new technology. It was rather exciting. I was thinking at the time that this small luxury sedan was worth the money. Then in December 2020, I got the message that my car doesnt support any more Google maps and from December 31 will stop working. Really after 3 years my car is obsolete and exciting feature that I have chose this car for is no longer available. I have contacted dealerships right away to see if I can upgrade my car, but answer was no, and I should probably get a new or newer Audi in order to have that ability. So 4 years after I cough up 47k for this Audi and planning to keep it in the family for longer, this car lost one of features that was their top selling point. I had a numbers of Audi cars so far in my life A4, A6, Q5 and Q7. I can tell you one thing. I will never ever again buy a Audi. It is like throwing away you money for something that will be obsolete in 3-4 years. Really sad from company that I had a the time on top for my vehicle needs.

Car engine stopped at 65 miles an hour on freeway. Lost all power & steering. Could have been killed. From what I hear other Audi owners have experienced same episode. Dont buy an Audi if you are concerned with your safety!!!

I have bought the Audi A4 since 2005. I purchased CPO for the extended warranty. I have had a 2001, great car and a 2006, another really great car. I was ready to update to a 2013. I found the car online and it is a beautiful car. However, I have had about 3 recalls in the two years that I have owned it. At the time I purchased the car, I bought it sight unseen but by online photos. I discovered the following... the spare tire is not regular size tire but a “donut”, dual temperature control is not standard, the Cd changer no longer exists, and 60/40 split folding seats were not available, as well as a push-button parking break which would probably not be of much service if your accelerator gets stuck and you need to shift to neutral to try to stabilize the car. Features that seem to be standard (or just luck on my previous buys) are now optional or obsolete. Wish I had kept my ‘06, looking to trade-down. When did leather seats become leather inserts... ugh... Oh, yes, the turbo diverter valve has a gasket and required a new piston driven diverter valve, the cost for replacement is approx $3500.00, Why has this issue not been a recall since the issue is addressed online when you get the diagnostics code. Shame on you Audi... Sacrificing quality for cheap.

I feel that the locking system on my Audi is extremely dangerous and want to warn others. I was traveling away for the weekend with my 13 year old daughter and stopped to get something out of the boot/trunk - then closed the boot lid on my keys (absolutely my own fault). I was horrified to discover that my daughter was then locked inside the car, with no way to get out. There were tears and panic (from my daughter stuck inside - and me trying to look under control). We phoned a mechanic who came to assist, and it took a hammer to smash the window and get my daughter out - and an angle-grinder to get through to the boot to retrieve the keys. I was just happy that my daughter was now safe outside the car. I was really shocked that a driver could actually lock the car and the passenger would have no way to escape. I contacted Audi to let them know what happened and they were just dismissive. They said I could take the car into them for them to have a look at it and that they would charge me for the privilege. I now have a hammer in the glove compartment, just in case, yet I wont feel safe until I actually get a new car. Ill definitely be checking that it doesnt have the same locking system as my Audi. So dangerous!

I paid off my 2016 Audi A6. I cancel the additional products which was finance with with my loan. I was due over $5000.00 in refunds. A week after the refund was supposed to be mailed to me I contacted the purchasing dealership to check the status. I was told that Audi Financial Services received the refund a week prior and cash the check. The same day I contacted Audi Financial Services and was told that refund check has to clear their bank and a refund check will be mail to me within a week. Waited two weeks past the expected day of the refund. Call Audi Fin and was told that the amount of the refund was over $5000.00 and someone with higher authority have to approve the refund. Call back a week later the Rep told me they are still working on the refund and no other information was available at this time.

For many months I’ve had issues with the Audi website. Trying to pay my car payment online is a hassle and becomes a giant waste of time each month. The online financial services portal on their website always has issues and makes it impossible to make your payment online without calling customer service. When you try to get a hold of anyone through the phone whether it’s Audi or Audi Financial there’s an extremely long hold time, and if you take advantage of the “call back” option they have you may be able to get a call back days or even weeks later in some of my personal experiences. As I’m writing this review this issue still has not been resolved. If you are looking to finance your vehicle through Audi Financial, or care about having a good customer service experience I would highly suggest you rethink choosing Audi. So far I have enjoyed my vehicle and haven’t had any issues as a first time Audi owner, but this customer service experience will definitely be a huge part of any future decision I may make about purchasing a vehicle through Audi. Customer service and online ease of use go hand in hand with a quality vehicle, especially when it’s a luxury brand.

I own a 2013 Audi A6. It came with a 4 year 57,000 mile warranty. My car was perfectly maintained. The engine blew up (ring failed, destroying the block). The car had only 39,000 miles. You would think no problem... Wrong. The warranty had expired by 9 months. So Audi wanted to charge me $10,000 for a new motor. I went through the roof. They then offered to pay half if I bought a $3700 extended warranty (a wash), I said, See you in court. I called corporate and they said if I didnt take the offer they would rescind it. A not so subtle threat. They came back and said, half price and no warranty. Reluctantly I agreed. The way I was treated by the dealership and the company, it’s obvious that Audi does not stand by its product. I highly recommend that any consumer stay away from Audi product. Bad company.

I leased an Audi Q5 and had an issue with my lease payment and attempted to contact Audi using live chat and was told they could not help with any accounting issues to call the phone number to customer service. When I called I was put in the holding system for about 20 minutes. Got an associate and while he was helping resolve the issue he cut me off. Called back and was put back in the hold system for another 20 mins. Got an associate who took care of one piece of the problem and told me she needed to transfer me to a different department which she did. And guess what, yes put back in the hold system for another 20 minutes. One of the most frustrating customer service experiences EVER!

I had the flaps replaced twice on my 2008 Audi TT Roadster, and just yesterday, the convertible top would not close. Therefore, I am going to have to replace the flap motor again. In addition, the rear driver side light keeps going out, and just yesterday, the check engine light just came on. I love the car but handle all the problems related to the 2008 Audi TT.

I would caution anyone against purchasing a new or used Audi solely based on their horrendous customer service and deceptive service practices. I purchased a new 2017 Audi Q7 and almost immediately notice an obnoxious squealing noise from the front brakes, especially when they were cold. On multiple occasions I mentioned this to my service advisor at Bluegrass Audi when I was having work done on the vehicle. I was consistently told that the noise was normal and was just due to the nature of the brake pads. I recently received a notice of a Class Action Settlement, “Mercado v Volkswagen Group…: that specifically addressed this very issue and I have also learned that there were several Technical Service Bulletins (2050735/1) issued in early 2018 by Audi that addressed this issue and specifically how service departments should fix the issue. Unfortunately, my service department never addressed this issue and I am apparently stuck dealing with the obnoxious squealing. I contacted Audi USA to see what could be done and was told they could not offer any assistance and my only option would be to take legal action on my own. This is tremendously disappointing for a company that holds itself out as consumer focused.

Audi A8 2009 model in the US is for the 3-series: the A8 4.2 quattro tiptronic, A8L 4.2 Quattro tiptronic, A8L W12 quattro tiptronic 6.0. It is true that US-style large-capacity engine, larger capacity machines. Audi A8 2009 model in China, only for the version L: Audi A8L 2.8 FSI, Audi A8L 3.2 FSI, 4.2 FSI quattro Audi A8L, Audi A8L W12 quattro 6.0: It is style for Chinese officials: the car wheelbase, the more space, more comfortable legroom, but the machine has multiple versions of low cylinder capacity in order to save fuel. Audi Q5 quality is very good to say, and this assessment that although the German car, but the good of this car is as good as the Japanese car covers. Your used car from the time of purchase to date almost no significant damage, only to achieve a certain number of kilometers, the need to replace components is required to have to replace the car.

I had the Lexus 430 and 450. Best cars I ever had owned. In 2012 I made a switch to the Audi A8L and had nothing but issues for 3 years. Called the corporate office and they offered me a large credit to switch to a 2015 Audi 8L. No difference with this car as it has been nothing but a lemon with constant issues. Now it is in the shop as the car turned off with driving on the road. (I had the same issue with the 2012 Audi A8.) Sam **

The variety of its models and colors are elegant, contemporary, visually beautiful and versatile. It also has many advances in technology, ergonomic and safer. It stays at the forefront and allows me to update my equipment and accessories whenever I can with different options to meet my needs. Also, the passenger capacity is excellent. There is no discomfort and space is enough for both passengers and luggage. Everyone has their space to move and be comfortable.

Hi all. I own an Audi A5 2013, 1.8 TFSI Coupe, I bought this car as a second hand (used) from Trade Centre UK in Wednesbury. I thought what a great car... Test drive it. Liked it. Bought it. Few months later it went on limbo mode just like that. All of the sudden. No warnings. Nothing. Took it to an RAC approved garage (when I bought the car I was recommended to buy the premium RAC warranty which you have to pay 41.50 UK pounds per month for 3 years) and they told me that they had to replace a part that has to do with the a/c of the car (air conditioning) which cost them £1000. Then few months later one of my injectors went bad so I had to take it to an RAC approved garage again for them to fix it, when that was done and I got my car back all of the sudden the EPC light came on with the traction control on the dashboard. I thought FFS. This is some sort of a joke... Took it to a garage again, my mechanic had to replace a part that he thought would fix the car which it didnt so when he reported the problem to me he also said that he thinks it could be the control module unit of the car which is the brain of the car. Apparently, it was flooded with water, somehow the when it rains the water makes it way to the ECU but when he hired an electrician the electrician said that there was nothing wrong with the ECU so I thought great. At least I dont have to pay money from my own pocket to get it replaced because apparently the ECU is not covered under the premium RAC warranty. The electrician told my mechanic that the part he ordered and got it replaced it was faulty so my mechanic contacted the VW (Volkswagen) people (because thats where he ordered it from) and asked for another one. So he installed it and still the problem wasnt fixed so he called me and explained to me what happened and now he had to call out an Audi expert. That was few days ago. When I called my mechanic today to ask him for an update on my car, he said that the Audi expert said that there is a fault in the ECU and that he is trying to find a cost effective way to fix it instead of replacing the whole thing, I feel like my mechanic had my car more than what I did. I been in and out from garages for a good 2 months and still going. I would not recommend this car to anyone and its a huge disappointment also worth me ruining that the fuel consumption is really bad I have to top up my car fuel £65 every 2 weeks and I mostly travel back and forth from work to home for 5 days sometimes 4 days a week, 10 minutes to drive to work and 10 minutes to drive back home. I wonder what will be next.

We purchased a new Audi A6 TDI in 2014. We have monitored all the court action but really just been waiting. Recently we took our car to Larson Audi in Fife for some service. The goodwill package that we had received but never activated had expired. When we called Audi to request they reissue it they pretty much told us to get lost. We did not lie, cheat and rip off consumers but they treated us like criminals, it was horrible and embarrassing. This after we had spent nearly an hour on the phone and on hold and listening to all their recorded messages. I would never buy another Audi or Volkswagen product given how poorly we were and are being treated.

My cars appearance is very nice. I got the color that I specified. The dash in my car looks more like black wood. It has a built in CD player, GPS navigation system and digital display. Its so cool and easy to read for mileage and gas. I had pin stripping put on mine. I also got the digital panel and voice activated GPS which I love as Im bad at directions. Its so helpful. You can also add a DVD player inside or internet. Size wise, I wanted more roomy model because I have long legs. My Audi can fit 3 in the front, but that is a little cramped for space and does not leave much legroom. But you can easily fit 3 in the back seat with lots of leg room, and still ride comfortably in the back.

Cruise Control not working - was told someone unplugged a module and it would have to be realigned @ $930.00. Washer Fluid sensor was gooped up from the cold - $215.00. Battery failed a test - $530.00. Tail Light LED is bad - $630.00. It wasnt long ago when a tail light could be repaired for $15 and a new battery installed for $75. Im holding my breath for something that is really serious. May be my last Audi.

My family has owned 6 VWs and Audis. The A4s were flawless, and the Tiguans worked well. The 2010 Q5 had mechanical and component issues and the new 2014 Q5 is getting gas mileage 10-20% below EPA sticker. Our overall mileage average is 10% below the city EPA value even though we live in the suburbs of Boston, and rarely drive into the city. I believe it is costing me $300-400 more per year in fuel. Audi says the car is operating within specification but I know what my mileage reading are. The Audi customer service people were professional when they delivered a finding I did not agree with. Otherwise the car works as promised. Have other readers had poor gas mileage???

below you will find a list of repairs for a 2011 q7 that has visited the repair shop more than 10 times. 1.window repair 2.a/c malfunction 3.a qt. of oil needed every 1500 miles. 4.vehicle brakes constantly squeek and have been to repair shop more than four times and the problem still exist.5.dealer installed tv continue to malfuction. the radio wasnt working so it had to be replaced and other numerous misc. things.i have visited the dealedship and expressed my dissappointment in this vehicle. the truck is a new lease and ive visited the repair shop in half the time that i have leased it. i continue to complain about the brakes and the problem still exist. they continue to give me the run around and never resolve the problem.

Quattro is the wagon 4.2 liter inline six cylinder all wheel drive dream car I own. I wanted a sportscar with room for all the kids and cargo. This is a wagon thats an Audi! Two thumbs... only Porsche has anything close to its class (in my eyes). I find my car incredibly beautiful with a sporty look and room for everyone. Lots of horse power to the wheels and luxury everything inside. I did get upgraded rim size and style and performance in the stock rims. They actually got me a set of official 19 inch Audi touring race car rims, so I didnt mind the great but overpriced touring sport tires they sold me when they got in.

Ive purchased a brand new 2013 Audi S5 Cabriolet and took delivery from dealership in middle of 2012 with 4 years/50k warranty. 22 months into the ownership (at 9,500 driven miles) car started to pull to the side and required a wheel alignment at a cost of over $550. I was told that although the mileage was low, this wheel alignment is considered normal wear and tear. Although I strongly disagreed, I ended-up paying for it. Last week while driving, my front left tire completely deflated. After removing the tire in order to replace it with a spare I noticed that the inner part of rubber is showing steal metal belts. Next day I took the car to dealership and was told that:a) Car needs another wheel alignment (it currently has 19,300 miles on it). b) All 4 tires are under 3/32 (as measured by Audi Service Consultant) and need replacement even though they are rated for 50k. Since the car is still under warranty and since this is very odd that another alignments is needed and that I also now need to replace 50k rated tires on a car with 19,300 miles on it I called Audi Corporate office and opened a Case # ** with request for FULL reimbursement of expenses.Unfortunately Audi decided to decline my request, citing wear and tear. Im beyond of being disappointed and strongly disagree that this is normal wear and tear. After consulting with my legal counselor who has advised me that I have over 90% chance of successfully getting Audi to reimburse me for wheel alignment and tires and therefore, in addition to filing this complaint with bbb.org I will also be taking Audi to Small Claims court and will publish verdict with details of the case on as many blog sites as I can find. After all Im certain that Im not the only customer with similar problem and will make other consumers aware of possible issues/pitfalls they may be facing if they buy an Audi! Lack of responsibility by Audi after selling a luxury and expensive automobile in unacceptable and will not go unchallenged.

The 2018 Audi Q7 is quite possibly the best car on the road today. It is very solidly built, extremely quiet and comfortable, and handles like a sports car in highway traffic: no sway during quick lane-changes, is not prone to over-control. The 3.0 Quattro provides tremendous power despite the cars size and weight. Plus, the 18-inch wheels provide the driver a great view of traffic ahead, a big advantage when anticipating slow-downs and congestion. A pure pleasure to drive.

Bought a used (but looked like-new) 2004 Audi A4 1.8T. It had 82k miles on it from the previous owner of 10 years. No accidents, what could go wrong? Seemed like a diamond in the rough. Carfax said it never had major repairs done to it whatsoever. Seriously good deal right? Wrong. The dealers had left the car light on and blamed the last owner for making it a problem and having to change the battery. Dealers said theyd replace the battery before they sold it to me. Okay. Bought it, picked it up, went home. It sat there. Few days later? Dead car. Called the dealers, had them tow the car, sat in their off-the-map shop for 4 days with no communication because the mechanic was too busy and sounded annoyed the one time I tried to get in touch.It finally came home to me, only to find a scratched side mirror that wasnt there before (I have picture proof) and a check engine light. Next few days - dead again. Battery was fine, its something electrical. This is a good a time as any to mention that the car is completely automatic and locks everything. Can hardly get into the drivers side, all other doors are locked, trunk is locked, no real locks inside or key hole for truck, nope. All automatic. Huge hassle. Im getting a refund. Its more money than its worth. NEVER AGAIN.

I read Jamess experience because Im looking for experiences related to Audi on the internet. Me And my husband had a very serious accident with our Audi Q5. It was a miracle no one died or was injured. Please do not use the cruise control! If you want me to better explain, I will ask someone to help me to write the experience in english language. Im searching for problems Audi related to Cruise control, sudden acceleration and not working airbags. Thanks.

Audi ruined my paint job. I purchased a 2002 Audi Q3 four wheel drive. I have had my car serviced at Fort Worth Audi. I have spent several thousands of dollars on my car for service at the dealerships. On 12/14/11, I took my car to the Audi dealership for an engine light check. The issue/complaint is that my paint on the car is ruined. I took the car in; it was serviced and it came out with white splotches. The car did not look like it does when I took it in. I have pictures of the car taken in July of 2011. It shows the cars paint as being spotless. I did have an accident where the right rear fender was run into. Audi is saying that the company which worked on the fender ruined the overall paint job of the car and that they are not liable. The issue is that I took the car in for service, the car was dirty but it did not have the white splotches. Audi services the car, washes the car and it comes out with white oxidized splotches all over the car. I spoke to the manager and he says he is not responsible for the problem. I will end up getting a lawyer to work out the issue. The Audi manager says the paint is just oxidized due to age of car. However, the car could not have oxidized in the 3 days it was at the dealership. Something happened at this dealership.

Similar to other reviews, I have experienced the inability of my Audi Q5 to hold its stereo presets. Audi has said that it is an issue with Sirius XM, but I am not seeing the same issue with other makes and models. While radio presets is a small problem compared to say, engine problems, it is that Audi has been nonchalant about a feature not working at all since the time of purchase. It, along with several other service issues in which I had to be the one to get a matter taken care of, shows the lack of accountability on Audi’s part, and will be the reason that I will never purchase another Audi and will actively prevent friends and family from making the same mistake.

@audiofficial @Audi @vw @etron_audi @bbb_north_america @bbcnews @newyorkermag @nytimes @washingtonpost The worst car company that exists, I have dealt with many higher end companies that have dignity, accountability & responsibility. My mom could have died at Audi’s hands, to this day they keep saying we need to pay for a diagnostics test for them to even consider trying to figure out why the engine started to go around 30k miles, we have had to put oil in the car weekly to date and the most serious debacle: the gas tank imploded in the back seat because of where it’s located the entire back area of the car became gas soaked slowly. Audi could have cared less and we had to pay for it, the mechanic who worked on it used to work for Audi...He said if anyone would have been near this car with a cigarette/match it would have exploded. Deplorable humans and company, #zeroaccountability for a very serious situation. I still have not heard back, only from the bots & robots that respond that WE NEED TO PAY FOR A DIAGNOSTICS TEST. Despicable company. #consumersbeware

Audi A4 2010 - I have a camshaft failure and have warranty service and Audi is stating it is not their responsibility to fix it based me getting an oil change from an outside dealer. This is completely insane to me and I will never own an Audi ever again. Ever since I have bought this car brand new, it has given me nothing but issues.

I have a new 2017 Q7 Premium, 3500 miles. When pulling away from a stop sign or stop light, the engine pauses from time to time. So much so, that once in a while, it can be a safety hazard with oncoming traffic. Also, the GPS system works sometimes, and most of the time the routes are completely crazy, taking me 100s of miles out of the way of my destination. My car has been at the dealership for 5 days now, and they called yesterday to inform me that the pause is inherent to the vehicle, just get used to it! As for the GPS, corporate office knows it doesnt work, and they may or may not try and fix it?? So, this vehicle costs a pretty penny, but aint worth it. Im offering to leave it on their lot and walk away if I can have my money back??

Audi5000 runs smooth, the dealership sealed and were all very professional and never bothered you while looking. The salesman was very helpful and the finance manager was extremely pleasant to deal with as well and he as well did not hound the customers. The car has touchscreen navigation system, wifi connection and also the convertible top makes for an amazing driving event experience. Audi offers its buyers a variety of options for personalizing and upgrading their vehicle, such as headrest DVD players with remote, lift package, new touch screen radio navigation system, window tinting and new wheel upgrade that can handle the worst storms. The vehicle has plenty of space in the front of car and the rear passenger section is good for three people. Nice leg room and individual vents for each person in the car. I would definitely recommend to anyone whos considering the car purchase.

This week for no apparent reason, the glass sunroof shattered while my husband was driving. There was a very loud sound and my husband nearly lost control of the vehicle. Nothing came into contact with glass and there were no nicks. It seemed to break spontaneously. The fabric insert caught most of the shattered glass thank goodness or my husband might have been injured. The Audi dealer is charging more than $800 to fix it. Our position is that there is some kind of defect, and we worry about our future safety, not to mention future expense.

I purchased my Audi S7 as a CPO at 49000 miles. The moment I received the car I noticed it had unusual shifting between 1st and 2nd gear, and how it behaves with just stop and go movement. It would be worst in stop and go traffic where the transmission would make a clunky noise and could be felt under the floor. So far they’ve updated ECM and Transmission Software, replaced Mechatronics, replaced multiple motor mounts and control arms ball joints etc, replaced weeping coolant and transmission fluid lines... and after being the 6th week in the shop currently they will replace the Dual Clutch and hope this solves the problem. This has already been my 4th time in the shop and the car has now spent over 60 days in the shop for the same issue. I’m even hesitant to take the car back anymore knowing how hard it was to battle a transmission problem from the start. It’s unfortunate all Techs only look for Fault Codes on a Computer when the problem can be a caused by a mechanical failure. At the end of the day, it’s not a shop foreman’s car, and he will never feel what you feel with the vehicle.

I own an Audi A4 Quattro that with less than 60.000 miles started with a metallic sound from the front wheels, it turned out that the bearings had to be replaced... I had a extended warranty which Audi refused to honor. It is very disturbing that a company that is so proud of their 4-wheel drive would have such premature problems with their wheel bearings. To add insult to injury, the dealer had not updated the history of the car with the repairs done, the brand said there must have been internet problems. To me, it seems like a deliberate effort to hide problems that may affect other owner, which is the reason I am posting this complaint to ConsumerAffairs.

I love the Audi Q5 performance and options (Prestige S-Line, 3.0l) but if you’re concern with mpg, fuel grade options, or a low maintenance, search for another vehicle.

Purchased a brand new Audi A4 four months ago. There is excessive brake dust on the wheels, even with daily cleaning, and the car rolls back on seemingly flat surfaces. The service due light is also coming on only after 2400 k.m. The dealership has advised me that all this is normal. I know it is not, I have been driving for over 25 years.

My prepaid lease on my 2017 Audi A8L was expiring. I did not receive any communication from Audi Financial that I was welcome to lease another Audi. All that I received were emails and phone calls from Audis contractor wanting to inspect my vehicle before the lease expired. When I called my otherwise good local dealer for help/advice, I was told to call Audi Financial. There is no communication between Audi Financial and the dealer. I called Audi Financial about purchasing the A8L, and was promised a mailed package that I could complete. I never received the package. It became obvious that Audi did not want to take the effort to keep me as a customer. I sold the car to Carmax for a small profit, and bought a BMW 7 series. I will not buy another Audi.

I traded my Mercedes for a gorgeous brand new 2012 Audi A8 L. My nightmares with Mercedes pushed me away from ever buying another Mercedes product. But the nightmares have returned. 3,700 miles EGV failure. Audi came and towed it to the dealer. Parts had to be ordered from Germany. 5 days, 10 days, 14 days of waiting. Wrong parts arrived. After pushing them to pull one out from another A8 in inventory they finally agreed. In the meantime, I was offered to drive a new Infiniti M series from another dealer because all of the 15 Audi loaners were out. I didnt miss my A8 much because the Infiniti was amazing (note to self...).4,500 miles and the navigation screen wouldnt rise from dash because of a motor failure. 3 days of downtime. 7,000 miles - My dash lit up like Christmas lights due to a mysterious computer glitch. Towed again. 2 days of downtime. Mechanics couldnt find cause. 10,500 miles - Trunk doesnt open due to a motor issue. 1 day of downtime. 14,000 miles - Right side Hella made headlamp housing needed replacement due to moisture build-up. This happened on my Mercedes too at 22,000 miles. I have never experienced any problems with Koito or Ichikoh headlamps. 1 day of downtime. 16,000 miles and its Christmas lights again. All lit up and no engine. Towed again. A sensor was replaced after 2 days. 18,200 miles - HVAC failure. Aluminum die cast compressor clutch cracked and needed replacement. Since then a slightly noticeable noise when operating. It used to be dead quiet. Dealer disagrees... 19,000 miles - Super annoying rattling and humming coming from passenger side door. Loose component found in window regulator. Simple fix.I guess this is a common situation with Audi quality and reliability. For a price inching near $105K, I expected a high quality product. I was wrong. My decision to ignore all the consumer review agencies was indeed a stupid thing to do. All of the repairs were done under warranty. The time without my A8 due to quality issues is ridiculous. The headaches of going back and forth to the dealer is unacceptable. Its the very last Audi I will ever own. Colleagues and friends never have issues with their Lexus/Toyota, Infiniti/Nissan, and other Japanese makes. My 2007 4Runner with 77,000 miles had absolutely ZERO problems. My 2010 997 had a few issues but nothing near my Audi. My brothers Acura TL has had zero issues. Ive decided to get rid of my A8 this month. Im going for the Lexus LS F Sport. It may be a bit boring compared to the Audi, but Im tired of wondering whats going to breakdown today! I am convinced the Germans should rely on Japanese suppliers for electronics! The Germans have the greatest ideas but theyre poorly executed...

I have a 2015 Audi A5, with 26400 miles on it. I purchased the car with 11,000 miles on it in April. I began experiencing a LOUD brake squeaking 2 weeks ago. It squeaks when I lightly apply the brakes. The service department at Audi told me that the brake pads only had 10% wear so its Not the Pads. They then told me that I would need to drive about 60 mph or FASTER, then apply the brakes... I am NOT going to try this dangerous and potentially deadly act.I think that there is a design issue that must be addressed. I have owned probably 12 cars in my life and NEVER has this happened with no answer. The lemon law in Illinois is quite clear and I actually received a new car because of this law. I am sure there are other owners that has the same issues... We must start writing to Audi and people who can help... This must get resolved. Im ready to drive the car to the dealer and leave it there until its resolved. I know that this is a non warranty issue but there is an obvious defect.

The A3 model comes with many included features that a lot of other makes are considered options. The driving experience is premium with total driver happiness. Some upgrades available on the website but were somewhat limited because of the many included features as standard equipment. A truly upscale car for the price. Seating for five passengers is the standard for this sedan. Although back seat seats five adults are more comfortable with two adults and perhaps one child.

The Audi FSI engines are subject to heavy carbon build up so beware before buying one. My issue that I have beside the carbon build up is the timing chain. My 2007 4.2 Q7 jumps out of timing, causing the SUV to shake at idle speeds, misfire, and turns on the CEL light that makes you fail smog tests. At this time, Audi service center has had the SUV for about 4 -5 weeks and still cant fix the problem. The entire engine has to be dropped to service the 4 chains and chain tensioners, etc. The dealership avoided dropping the engine and we recently found out were trying troubleshooting by moving can adjuster to the another side of engine.They gave us a loaner to use but just want our SUV back and fixed to smog for DMV, then get rid off. The Audi dealership stated that they had to recently service 4 engines that had timing problems and think they will see more as the Q7s age with miles. I just want to know if anyone else has had the same problem with the timing on their Q7 3.0 or 4.2. If so, please contact me. Want to hear your problem and how it was resolved. My miles is about 74,000 miles. I think Audi will need recall or repair or class action suit is needed. 2014 is coming and the 2007-2009 will hit higher mileage and should all have problems with these thin timing chains.

I am writing to express my severe disappointment with Audi USA. I purchased a 2006 Audi A6 4.2 taking delivery on March 17, 2008. I had the car certified and purchased an extended warranty. The car has been continually serviced and maintained by the dealership. On 5 July, the car wouldnt start and the check engine light came on. I had it towed to your dealership for service. Imagine my surprise when I was informed that the engine was destroyed due to a failed timing chain tensioner and the repair would cost me $11,073.001; the motor needed to be replaced. It is my experience that chain tensioners in motors with a timing chain are not a part expected to fail. My car only has 92,000 miles and I had been told the 4.2 is a rock solid motor. Apparently not. I thought that Audi would work to resolve the issue as a warranty issue, they did not. Research specific to the 4.2 seems to confirm that there is an issue with the timing chains and tensioners for that engine, though nothing official from Audi. Audi would cover only 50% of the parts to replace the motor. When I called Audi customer service, I was told that there was nothing they could do. I have owned Porsches, Mercedes Benz, Toyotas, Fords and Chevys. Up until July 5, 2013, my A6 is the only car I would buy again, until today. Not standing behind a product is not what I had expected from Audi. It seems that when Audi says truth in engineering, its just marketing. Audi has graciously offered $3,500 toward a new vehicle.

Do not buy cars from Audi Las Vegas. They are liar and receiving customers they make my husband sign on paper that he didnt understand what it means because it doesnt speak English. They told him one thing and then lie and there and the manager is the biggest liar of them all. And when you go to Audi customer service support they cannot help you. They tell you to go back to the agency that Full of liars.

I wish I could rate my service at ZERO stars. In brief, returned to my car at end of work day and battery was dead. Called AAA and quickly started it with a jump. Drive for 30 minutes and picked up my dog. Got back in car and battery dead again. Friendly stranger provided a jump. Started up quickly. Drove home and parked. Lights and radio automatically turned off as usual. Locked. Scheduled Audi roadside assistance for a.m. and appt at dealership. Car was again quickly jumped and started. Drive 30 minutes and dropped off at RVA Audi dealership. Got new battery but was told not covered by warranty because power left on. Pray tell how that is possible when radio AND lights are automatic???? And, even if this lie were true, the battery, if properly functioning, would be jump started, and would then be good to go. This is yet another attempt by Audi to evade responsibility for warranty coverage. 2nd time in the short 8 months I have had this car! So disappointed in how unethical this company has become. #lastaudiforthisgal

I have an Audi A4. My favorite part is how well it handles in the inclement weather of the Northeastern U.S. I have great experience with aftercare and always am taken care of in service. I do not think I will be able to own another brand/make after the great experience I have had with my Audi! The in car Wifi is especially great for working in my vehicle and being always on the go. :)

Since my last review about my Audi Q5- I wrote to Audi Canada. A very positive result- they are going to refund money spent on fixing my sunshade. I wanted to give credit where credit is due! Thanks, Audi Canada.

Purchased new Q3, in less than 10 days it started to stall WHILE DRIVING. CAR HAS LESS THAN 300 MILES. Service center said car is perfect. 2 hours later it stalls again WITH MY CHILD IN THE CAR. This car is UNSAFE. I was told dealer will do nothing and I should call Audi. Im stuck with a LEMON. Now trying to fight Audi corporate. Service center cannot fix this. They wouldnt even give me a loaner. I had to make a stink at the dealership to get one. Dont buy an Audi!!

Dear Customer Care, I am an AUDI A6 User and would like to express my view how AUDI INDIA is and how their Service center and how they are malfunctioning and ruining the name of Audi. I have been using the Audi A 66 past 7 years which is now 86000 kms been running but now the service centres are just malfunctioning the customers with very high price, making problems in the car and then expressing then the said parts needs to change or else they cannot do any thing.Audi India has created a customer which is just for a name sake and cannot do anything. The name says as customer care which means for customer but they are saying the words of Service centres and nothing else and also one of the executive told me he cannot do anything. Then why Audi India has created a CUSTOMER CARE. Its better you remove that and close that customer care and make it customer information centre.I sent my car for a regular service and on the receipt of the car after service i noticed that an error is showing on my cluster which says oil level is low so i immediately complained the service centre and asked them that you charged me for the oil change etc but why it is showing which was not showing earlier. Then they took the car back and after 5 days they said I need to pay Rs. 125000 to change the cluster so I am so upset that it was not there before service and after they service they deliberately make the programming in such a way that this error showing and now make money from the customer.At the outset so called customer care is also cannot do any thing. After my complaint the service team relation ship manager is calling me and saying that this error was there past one year and now showing. Is it possible? Also she is claiming that we can get it verified but the question is from where can i verify this? When i ask the same question to Audi India customer care they also says what the service centre says is right. What does this means, as I have all the rights to make sure what the problem is and get it verified but there is no answer with any one.It seems nobody at AUDI wants to address the concern and leave the customer at a mercy that either I pay or get rid of the problem or i close the issue. This is the kind of service level AUDI INDIA is doing and your dealers are killing the Audi India Image. I wish i wouldnt have purchase the Audi and it is my worst decision to buy Audi Car now. I am not going to recommend this car to any one and will also put on all the forums so that all the future buyers should understand the After sales service support that Audi India has. I also wish i would have been in Europe or USA where the law is such that the Audi India has a responsibility to answer. This is it. Thanks. Jai **

Had a few issues with a European delivery, Audi customer support was a complete joke. They stood in the way of information and anything resembling a resolution. Very disappointing, DEFINITELY not a premium experience. To be avoided.

I bought an Audi A3 with a comprehensive warranty. I asked Audi Aberdeen to find out why it was reverberating. They said it was due to a propshaft bearing after 55000 miles! They also said it was due to corrosion and so not under warranty. No one I have spoken to can believe it and so here comes a load of hassle! Don’t buy Audi. I will never do so again.

Car was purchased in Toronto in mid Oct, 2018, driven to Naples, Florida in early November and parked in a condo garage 100 yards from the Gulf of Mexico with the passenger side exposed to winds from the Gulf. In mid January a braking issue was noticed when braking at highway speeds. Audi service determined that the issue was caused by rust on the passenger side brake rotors and advised that because this was a result of outside influences the repair cost would not be covered by the warranty. Does this seem reasonable when other equivalent cars parked in the same condo location over 8 years had not encountered the same problem?

I purchased Q7 4.2 2007 in 2006. It was one of the first 1000 made worldwide and I received complimentary maintenance service up to 50K miles. Zoltan ** at Seattle University Audi was very good. So good, we bought another car from him later. :-) I have now (2014) 86K miles on it. I have had some small issues like broken window screen on the left side and stuck screen on the right (so far I have not fixed any). Cracked and eventually separated air filter housing intake (I have used Gorilla tape for that). I have changed brake pads, spark plugs, battery, some light bulbs. All by myself. No major issues. This car is very well made and I am very happy with it. Its heavy on gas, but I already knew that when I bought it. All fluids are done on time, most of the time at Audi dealer. It burns oil, but thats nothing new. Considering mileage, I have not had any serious problems. I am going to keep driving it and see how much longer it will last. Hoping for 300K.

The technology in the Audi A4 sedan is complicated and not user friendly. The manual is not helpful either. It is a great ride but it uses premium gas which is a pain. I bought it because it is highly rated in crash tests. I have only owned it 8 months so I dont know how its long term durability will be but it is rated highly in this area.

Me and my husband leased a 2016 Audi A5 in September 2015. Since then we have had numerous problems with engine light and brakes. They kept telling us the software is coming to fix problem but until it happened 4 times now all of sudden they have fix. Also the brakes squeak like if I am driving a 1955 piece of crap. Palisades Audi is where we leased it. They are crooks also!! I would advise no one to buy a Audi. They would not help us at all so they said we were stuck till end of lease. Do not let this happen to you. Buy a Lexus much better!

Audi always makes people passionate first sight by the elegant beauty, nobility, elegance inherent style combined with extremely dynamic sports. Of course, the advantages of this Audi A6 is a perfect successor. Owns many new features in the head with single-frame grille clusters trapezoid style. Square bumpers, headlights and taillights are significantly upgraded with optional LED, matrix LED, technology and modern. Lights - label ray format unique and new style exhaust. Alloy wheels of 10-spoke like a blooming flower is impressive highlights for the car.Redesign times allow MMI system incorporates technology displays the speed on the windshield Head-Up Display. 10-speaker sound system alive, Stop & go function, the ability to control voice with connected mobile devices, USB, Bluetooth, and so on. Young people today are passionate about cars with youthful style, sporty and luxurious. Therefore, the introduction of the Audi A6 contribute to satisfying the endless passion. Audi A6 made worthy of every business class.

On the 18th September 2011, I attended their showroom at Audi Centre Sydney and inspected the above vehicle.The following date on the 19th September 2011, I purchased the vehicle from them at a price of $28,000. I was never at any stage offered by the salesperson (George **) to test-drive the vehicle and was only told that Audi Centre Sydney had thoroughly checked the vehicle. After having taken delivery of the vehicle, I immediately noticed the Gearbox of the car had problems. Also, the brake was scratchy when I applied it.Two weeks later, I called Audi to have the vehicle looked at. One of their technicians drove the vehicle and agreed that there was a problem with the gearbox and the brake that would need couple days to rectify the problems. Upon consultations with **, Head of Service Department, my vehicle was booked in for the 14th November 2011 as a loan car became available then.On the 14th November 2011, I was given a loan car but returned it the very next day because the loan car carries a hefty $3,300 accident excess, which I found uncomfortable but on the same day, I was informed to pick up my vehicle as it required a new modified clutch to rectify the problem. However, the new modified clutch would not be available until the New Year 2012 and I was advised to contact him in January 2012.As requested, I made contact with ** in the first week of January 2012 only to be told that the new modified clutch had to be ordered from Germany first. Why wasnt the new modified clutch ordered sometime after the 14th November 2011? **, Head of Service Department informed me that the new modified clutch would be available in Australia by the middle of February 2012. Accordingly, the vehicle was booked in for the 28th of February 2012 to have the works completed to rectify the problem. However, on the 27th of February 2012, I received call from Ryan in the Service Department informing me that the new modified clutch had not yet arrived due to the new modified clutch has not been released yet and so the scheduled time of the 28th February 2012 was cancelled. In addition, they were not certain when the new modified clutch would arrive.I immediately called **, Head of Service Department, and was told that the new modified clutch may not be available until the end of March or early April with no certainty of the delivery date. In addition to this whole saga, I have been offered by **, Head of Sales Department to pay $5,000 for a replacement vehicle which I find totally unacceptable as I would not spend any more money on a product I do not have any confidence in or else wait for the new modified clutch seemingly indefinitely.As we are now in April 2012, nearly seven (7) months after having purchased this vehicle from Audi Centre Sydney at a price of $28,000, the present position is totally unacceptable. Having regarded to the fact it would seem that the vehicle was defective from the time of sale, the only satisfactory outcome to this drawn out frustrating period is that I return the vehicle to them and receive full refund of $28,000 that I paid for this faulty vehicle.If I have not received their immediate response within seven (7) days from this email to my satisfaction, I will lodge the matter with the Consumer, Trader and Tenancy Tribunal under the Motor Vehicle Division for their determination.

Safety is 5 star but electrical issues occur more often than I would like in Audi, thus a 4 star. To me safety from German engineering deserves a 5 star, however, electrical issues in the vehicle can be frustrating. Also, it is a lot more expensive to fix compared to Japanese or Korean made vehicles.

Audi Midtown Toronto (Agincourt Autohaus). I have a regular service (odometer 118364) at Audi Midtown Toronto on Sept 01, 2011 and mentioned there is a vibration at front wheel during acceleration (all season tire). After service, the technician told me that should be the tire problem and charged $21+tax. On Sept 29, 2011, I rescheduled for service of vibration at front wheel because it still happened (change to snow tire). After service, the technician told me he didnt feel anything and charged $31.50+tax. On Oct 11, 2011, I rescheduled service again of vibration at front wheel because it still happened and the technician told me he didnt feel anything. Maybe the floor mat? On Nov 29, 2011, it brought up the same problem again. This time the foreman told me the same store didnt feel anything, it may be the floor mat. On Dec 13, 2011, it brought up the same problem again and I drove to show the foreman whats going on and told him not the tire or floor mat problem. At the time, the foreman felt the vibration at front wheel during acceleration and rescheduled on Dec 16, 2011 for check up again. After check up, he told me he didnt feel anything. It may be the floor mat? So I have to bring this problem to Audi Uptown on Dec 20, 2011 and schedule service on Jan 06, 2011. Finally, they found out the drive shaft problem and told me its under warranty. After job was done, suddenly they told me that this part is not under warranty. They did it before (on Feb 02, 2011 and Mar 03, 2011) and I needed to pay for parts and labor of $982.5 +tax. I told them this case and brought up on Sept 01, 2011 at Audi Midtown Toronto (Agincourt Autohaus) and I will talk to them should it be under warranty period. On Jan 9, 2011, I met up with Audi Midtown Toronto (Agincourt Autohaus) the service manager, Rolf ***. He told me that from the past two times, if CV boot is broken that can cause. This happened on May 13, 2010 and Sept 01, 2011. What? Same side broken twice in 2 years. What kind of material are your parts using? (Because still in warranty period odometer 118364 Sept 01, 2011) Is that easy to damage the drive shaft even the CV boot broken? I pay almost $50k for Audi. Why are the parts (CV boot, drive shaft and even the engine) easily broken? I should post this case to public and let people know about my case. It is below todays requirement and service standard. I am very disappointed because of Audi Midtown Torontos (Agincourt Autohaus) mistake (in five times visit. I have all service date and time in my email). The drive shaft can be replaced under warranty. The other thing was the wrong CV boot (left side) was broken two times (May 13, 2010 and Sept 01, 2011. It looks like its very easily broken) and why they didnt find this problem (drive shaft vibration) when they replace the CV boot at the same time? It looks like he wants to make stories to cover their mistake?

First I purchased a pre-owned vehicle 2015 Audi A3 motor 1.8. I custom made a few thing. Wanted to make a big purchase my dream car the luxury car that I wanted, on 3/31/18. Now after one year and 8 months my engine literally broke in pieces, I was driving and my car was not heating up but I noticed that it was losing power while I was driving. I worked in a dealership so I have a lot of knowledge about cars. I got out and I see pieces of the engine everywhere. I was 3 away from home. Call the dealership. They tell me that is no warranty. My car has only 38,000 miles. Im still making payments. When I purchase they said my power train is cover until 50,000. I call Audi 1800 number. Also tell me is not cover. So I had to paid $450 dollars of towing the car back home. Now they said for me to tow the car to South Audi in Orlando which is $150.00 more plus for me to paid $190 diagnostic and I call warranty they said contact the dealer. Im so disappointed, I really thought I was buying a durable car. Im a person that take care the vehicle. I have all my maintenance up to date. Always check the fluid. How can they not help me with nothing. So Im paying a vehicle that is sitting in my garage. Be careful what you buying. Im sure this engine had factory defects. So disappointed.

My 2010 Audis soft top started to leak this summer. It had just gone out of warranty. A top should not fail so soon for an expensive car like this. The best Audi will do is sell me the top at half off (only $2,000 plus labor). They are unwilling to stand behind their product and replace the top that obviously was poorly made. This will be my last Audi.

It was horrible. This was my first time buying a used car and it turned out to be the worst experience of my life so far, with all the headaches, confusion, lies and scummy dealers and dealerships.On June 1, 2010, I purchased (financed) a 2005 Audi A6 with 58,000 miles. The car was treated and maintained, as told. By the end of January, I experienced almost a near death accident while on my way home driving the car. It began to shake out of control. The steering wheel locked up and the brakes locked up. I was scared for my life so I pulled the emergency brake. And before I hit the car parked to the right of me, the whole car shut off completely and wouldnt start. I thought I needed a jumper but that wasnt the answer so I had the car towed to the nearest parking space until Audi of Manhattan opened for business the next morning.I paid for the car to be towed there where they diagnosed that my 6-month old investment’s engine failed and seized up. I got the estimate of repairs from the dealership. They told me it would cost a whopping $6,000 for a new motor and about $3,000 for the repair work from Audi. I was sad to hear the news but was confused, alongside with the service team, at why a motor with 64,000 miles would seize if there was nothing wrong and the car was treated like a charm.I finally got enough money, after a few months of parking garages and receiving tickets for my car being unable to move, to pay for the repair. I spent $3,999 on a motor and about $1,000 on repair work.Im writing as an innocent consumer who faced an evil and crooked dealership without the knowledge of what they were capable of doing. And thats ruining innocent consumers like me life and pockets as we know it. I was stuck with a car that was unable to move, let alone start, so I can drive. Paul ** offered no assistance. Audi of America was no help either. Thats why Im turning to this consumer help and small claims court to seek the justice I deserve and stop the crooked dealers out there from destroying another consumer’s hard work and earned money.

Having decided on the new Audi A3, the experience was marred by a sales professional who repeatedly did not return calls and told me make sure I rated him as extremely satisfied when he only had to take down my order details. The first years servicing was included in the price but we were still charged for it and only after 4 attempts was this resolved. The services manager never called back the first time and the 2nd and 3rd times promised to do refund the charge but didnt. It was only when we escalated the issue that we were refunded. Totally inconsistent with Audis brand. Not buying an Audi again.

This is my fifth Audi. The first 3 were great, but the 4th went back under the Texas lemon law. This Q8 is one repair away from doing the same, and thats a shame. Its sporty, powerful, handles better than youd think an SUV could, the interior is magnificent - best execution of a touch screen EVER. But its full of many of the same electronic gremlins that sent my A8 back: incredibly intrusive electronic nannies, the adaptive cruise is simply unusable, sometimes the seat memory works, most of the time it doesnt. And my personal favorite are windshield wipers that activate on their own for no apparent reason. There are far too many good choices on the market to put up with this expensive aggravation.

2011 Audi Q5 - Really disappointed with this car. The oil consumption is crazy and because I started to have issues with the consumption after 2015 but even though the class action lawsuit was settled, I am now not qualified to get my oil issue fixed because I am past the date and the mileage is over 80,000. Really disappointed that Audi is handling these cases so poorly even though it is clearly their manufacturing error! Horrible customer service.

This is the worst car purchase I have ever made. The car is so small when there is another passenger in the car. I drove the 2017 Audi Q3, when I took a vacation. Could only fit 1 piece of luggage in the cargo area. The backseat is not roomy enough for a sardine. Horrible on gas. Can only use premium. I should have kept my Buick Enclave. That was a sweet ride!

Audi handled great. Good gas mileage. Fuel economy opt and looks good. I used a 2017 for about a month. Hated to give it up. Looks like a luxury sedan handles like a sports car. Very roomy.

I have a 2014 Audi Q5 and recently for no reason whatsoever, the power steering failed and nearly caused an accident. I mentioned it to my local Audi service department and had them look at it while it was in for 3 other recalls. They agreed that the power steering was not responding and it would have to be replaced. I explained to them that the car is barely driven and has never been in an accident. And I find it unacceptable that a car company that has built a reputation on handling and drivability would have a complete steering failure at 40k miles which they informed me is just out of warranty. I was told at my local Audi dealership that It would have to be paid for out of pocket so I called Audi customer support. This was over 2 weeks ago and since then I have gotten no clear information on the issue. I have been through 3 customer service reps and they have changed stories multiple times. The second to last time they informed me that there was a program that the local Audi dealership has to help in situations like this. So I went back to Audi only to find out that they have no such program and they werent even told about this from the customer service rep. I was supposed to receive an answer almost a week ago and it keeps getting pushed off. At this point I still can not drive the car or else risk getting into a serious accident. I also want to point out that I did research and found out that the SQ5 version of this Audi has a recall on the same issue. I further researched it thinking that the steering system was different only to find out it is the same part number. This is clearly a defect and Audi should be responsible for fixing it. I cant even get a clear answer as to what it would cost since the dealership has changed the price on me multiple times. At this point the car cant be driven and I dont see why I would need to spend up to $3,500 to replace the entire power steering rack on a car with low miles that has been well taken care of. I also dont trust the service department at my local Audi since they informed me that my brakes and rotors need to be changed yet I just had them done about 1,500 miles ago. I am at a loss with Audi and just want the steering replaced so I can safely trade this in on a different brand vehicle or sell it out right. I dont feel safe driving it and I wouldnt want to sell it to someone else as is. If this car is driven it will cause a severe accident.

We have had a 2015 Audi for the last 30000 miles. In this short time it seems that so many things are not meant to last. The tires need replaced, the windshield wipers are worn, and the brakes are squealing. We just found out that every time you replace brake pads you have to also replace the rotors - even if they arent damaged because they supposedly wear out in the same time frame. The maintenance costs are incredibly high and the parts dont seem to last long. Overall we are disappointed in the quality of the vehicle. If you buy one, expect a couple grand a year in maintenance in the first couple of years. We are concerned about whether these costs will skyrocket with age of the vehicle. We would recommend not only looking at initial cost of any vehicle but just as important the expected maintenance costs to keep up a vehicle, so you can make sure you get the expected level of quality in what you buy. We will not choose Audi again in the future.

My 2005 Audi A4 purchased in December 2004 fried in 2008 due to oil sludge. My sister drove the car from D.C. to Charleston home for Thanksgiving. It had been making strange noises so she took it to the Audi dealership to have it looked at before she left. About an hour away from Charleston, the engine blew. Audi did nothing to help us even though we had the car serviced at the dealership every 10,000 miles for this exact reason. They even still expected us to make our monthly car payments. We ended up getting a new engine put in because our new car repair service had found a 2005 engine that was pretty reasonable. The same thing happened again last Friday.

We had a horrible experience with the Q7 TDI Diesel Buyback program (2012 Audi). The process was long, hard to figure out and not very customer service friendly. I felt I was treated like I did something wrong. All I did was buy a Turbo Diesel Audi. My family of 4 were left without a car for 3 days, before we had our buyback money to buy a new car as we only have 1 for all of us. Everyone was rude to deal with. When you spend this amount of money on a car you expect a certain level of customer service, we did not get treated well. I would not recommend Audi to anyone I know. And I will not buy another Audi.

I purchased this A4 Audi in 2012. At the time, it still had the manufacturer warranty and still does. I had several issues with the car due to Audi design of the steering and ball joints. Currently, I was having trouble with fuel door on the car opening. So I brought it in to ask them to fix it. I was told by Robin that the problem is with the comfort module due to water damage! THEY said they assumed it was water damage and it is not covered by manufacturer warranty! She tried to show me water damage; I did not see any. She said that she might have given me too much information but they cannot complete the FIX because they will not connect the comfort module because the problem IS NOT FIXED unless I pay $812. So I had to leave with the problem at hand!!!

Bought my wife a Q7 and were really enjoying it. It has a lot of great technology. Our son just got his learners permit and has been practicing with my wife in the passenger seat. We have a clay pot near the corner of our garage door that hides the garden hose. My son misjudged the 90 degree turn from our driveway into the garage and hit the pot. His speed was less than 5 miles per hour. The pot suffered no damage (if you get really close, you can see that there is a small stripe of the glazing that has lost a little of its sheen). The Q7, however, fell apart. I had no idea that the bumper and several of the front panels are only held on by clips. Also, some of the electronic sensors for the active cruise control were knocked out of adjustment. Total cost to repair the very fragile Q7 was $4,656.47. I cant imagine how costly the damage would have been if the Q7 was actually involved in a real accident with another vehicle. This is beyond a glass chin. Would its passengers even be safe considering that it falls apart so easily? Consider yourself warned and stay far away.

I was only looking for a certain model, but Audi had so many choices. If you didnt know what you wanted there would be lots to choose from. The decision would not be easy. I got everything I was looking for. If I didnt like the appearance I wouldnt have bought the car. They have all the upgrades you need depending on what youre willing to spend and what you want on your car. The passenger space should be sufficient. Being as I am single, it is not too important to me now. But there is plenty of room for passengers of all sizes.

I just finished a conversation with the Audi chat line regarding my 2011 Audi that is only hard wired for an iPhone 4 with regard to the music system. She informed me that Audi has not updated the technology to accommodate an iPhone 5. I couldnt find anything on the internet that even mentions Audi working on this. Couldnt they pull an engineer to remedy this problem or offer some way to overcome this? I will probably be making a new purchase soon, and now my car is worth less than any other Audi year because of this lack of current technology.

Like many on here (including Javier - Dec 5, 2018), my Audi was expensive to maintain. I bought it new in 2010 and immediately it used to much oil. After many arguments with the local dealer (near Chicago), they finally got Audi America to cover the cost of fixing the issue (a piston ring issue they kept quiet). Somewhere north of 50k miles, the turbo went. Again, I had to press the local dealer and Audi was quietly fixing another issue they knew they had so they replaced the turbo. Then at 93k, my car would not start while out running local errands. I had to have it towed to an independent garage that works on Audi within the radius covered by my insurance road side assistance. This was a weekend but on Monday they called with the bad news that the tensioner on the timing chain went and damaged the valves. Their solution was to replace the engine with a used one, so I got the local Audi dealer involved. They said it was covered, so I spent $115 to have it towed to the dealer. I found out later this was part of a class action suit and the dealer wanted 8800 to replace the engine head. Audi said my warranty was voided, even though I did all my maintenance (65k, 75k,85k, etc) because I fell outside the time limit to do the maintenance (i.e. every 12 months), even though I drive few miles since retirement. I donated the car to charity and wrote a letter to the CEO of Volkswagen America, who used to be the President of Audi America. In all my years of driving and all of the cars/makes I have owned (many well over 100k), never have I had a timing belt/chain issue. Do yourself a favor and buy something other than an Audi or you do want an Audi, either lease it or trade it off before it is too old and you experience the heavy maintenance cost of owning these vehicles.

We purchased an Audi Q7 with 92,000 km on it from Sydney. We looked at it on the 21st March 2012 and bought it for the price advertised on the 22nd March 2012 with no questions asked. We were offered 3 year new car warranty for $3,500, which we paid up with also no questions asked. On the 21st, we were asked to pick up the car at 10 am on the 22nd. We came at 10am and the car was not ready. We waited for 2 hours. There was a problem with the Audi but they didn’t tell us exactly what, they just said it’s not a big deal. The day before, we explained to them that the car must be ready at 10am as we were driving to Melbourne. We were then approached by a group manager who said that we can’t have the 3 year warranty, it was a mistake and that we can have a 2 year warranty for $2,600. We did not want to accept this. Finally, they agreed to give us as promised 3 year new car warranty for $3,500 but the lady that does that was away so they promised the next day I would get the paperwork for the warranty from Anna Marie. Of course, I never did. I called 3 times and finally got the paperwork but it was for the 2 years, which is not what was promised. Therefore, there was a lot of emailing back and forth.After 2 weeks of having the car, the seat broke and the buckle broke cup holders jammed. We did a diagnostic scan of the Audi computer which showed engine faults and other faults. Vince ** from Audi Alto NSW confirmed there is nothing wrong with the car. Since the car was under the 3 month warranty Audi Brighton (Melbourne) had to get approval from Audi NSW, which has taken 3 days and I still don’t have my car. A week ago when I went into Audi Brighton, someone looked at the car and noted all the problems and made me an appointment for a week’s time. At this point, that dealer knew that the car was from NSW and that it was under the 3 month warranty but they didn’t bother to contact anyone in the meantime. So on when I took my car in, they said it will take approx 5 hours and will call me when done but they realized that they need Audi NSW approval. 3 days has gone past and my car is sitting in Audi Brighton and they still haven’t touched it. Both the dealers are lying and making up excuses. I am fed up with this. I just want my car fixed as it hasn’t even been a full month. I don’t think that it was appropriate that Audi NSW sold me a faulty car or at least didn’t tell me about it. I have not yet experienced something as horrible as this. What can I do? What are my rights? This is just shocking.

There are 2 words for them... They are horrible!! I have excellent credit, paid all bills either early or on time... Never late. When it was time to return the car that only had 14,000 miles after 36 months, the charges were insane. I have leased over 12 cars (BMWs, Mercedes, Jaguars) and never had such a hard time. I am done completely with Audi. They can take their cars and do whatever they would like.

I purchased a 2011 A4 from Day Automotive in Pittsburgh. The car had just over 33k on it when purchased. Although the car was a certified pre-owned they had not performed the 35k maintenance on the car. Less than a month later they charged $450 for the 35k maintenance. I have been driving the car long distances between Pittsburgh and Chicago on a bi-weekly basis and other than having to watch the oil and add every 1500 miles the car has operated flawlessly. I like the quattro in the snow. I am concerned though about the reliability of the vehicle and will be trading it for a Chevy Cruise first chance that I get. My experience has been that GM dealers stand behind their products.

Bought this car brand new. I only had one issue during the 120K miles on it. Audi replaced the water pump at a oil change visit and then gave me extended coverage at no charge. (What Auto company does that?) The brakes do need to be replaced about every 25-30k miles. Routine maintenance is not terribly expensive. The car I replaced this car with is a Porsche Macan. I love the drive of the Macan but routine maintenance is very expensive. Spark plugs at 30K. Drain transmission at 40K. Plan on at least 1K per visit. The Audi was very dependable and a great car. My wife bought a 2018 S5 Sportback that is so much fun to drive. This is a great car company and look forward to visiting their manufacturing plant in Germany!!

My lease expired and I got my final balance. I been trying to contact them by phone for 3 weeks. Stay on the line for more than 20 minutes waiting and no one answer. It’s a horrible experience try to pay and just can’t then I used the automatic payment method by phone I and just can’t get through and finish!

Following this chain of events, the car is still in my driveway with the engine in parts in the trunk and the dealer, Barrier Audi, refuses to even pay for the items stolen out of the car:March 29, 2013 - The car died while driving and would not restart. Pete, my son who does not own this car but was driving the car at the time, had the car towed to Barrier Audi. They confirmed that the engine would not start and told him that the engine would have to be torn down in order to determine the cause and extent of potential damage. April 16, 2013 - My son received the following email from Dave (service writer) at Barrier: I spoke with Gary this morning and he informed me that you had emailed him asking for Audi to assist with this repair. Gary has asked me to get authorization from you to do some tear-down so we can determine exactly what needs to be replaced. Essentially you would be agreeing to cover the labor costs ($900) to tear down the engine. Once we know exactly what needs to be done, we can approach Audi and ask for assistance. They may help with some financial assistance but please understand that they may choose not to participate as well and in that case, if you chose not to proceed any further, you would be responsible for the costs of the tear down. Please let me know if you would like to proceed.April 17, 2013 - My son replied to Daves email: Lets go ahead with the tear-down. Sorry for the delay in response. Between work, kids, and wedding planning, things have been a little crazy. June 2013 - My son told me that he had been trying to work with Barrier and Audi Customer Experience to determine what options may be available to repair the car other than the $7,000 estimate that was provided to him by Barrier Audi for a new engine. There have been ongoing problems with the engine in this car from the time it was new, and all we were told was to put oil in it whenever the light came on. Apparently Audi refused to even have a conversation about options for assistance in this repair until he produced every receipt for every quart of oil he added to the car approximately every 500 to 1,000 miles over the 107,000 miles it was driven. He had requested service records from both Larson Audi and Jobs Audi, but received no response from either. He had no work order from Barrier Audi and no invoice. June 27, 2013 - My husband and I met with Dave, the Assistant Service Manager at Barrier Audi. We told him that Pete was not the registered owner of the car; that I was the registered owner. Dave clearly had no interest in a conversation other than Bring all of your receipts for every quart of oil ever put in the car. What we told him was that we were longstanding Barrier customers and understood that they got pulled into this when the car died. We told him that all we are asking is for Barrier to help sort it out with Audi since they and we all know that there is a well-documented problem with this engine. We also told him that we first leased it from Audi Financial and then purchased it from Audi Financial so Audi has already made a lot of money on this car. He turned red in the face a lot but would absolutely not engage in conversation. We asked him why anyone that we know would ever buy another Audi and he said he didnt know. He did not provide the Service Order or provide me with an invoice to pay for the engine tear down. He did not ask me to take the car home. We left with no further resolution.July 26, 2013 - We were told by the service writer that that there is a tech at Barrier Audi that is interested in buying the car as is. We did not respond. We are continuing to try to get service records from the other two Audi dealers. August 21, 2013 - I realized that I did not receive a monthly statement from VW Credit for the Audi. I made an online payment on August 21, 2013. September 4, 2013 - I received a certified letter from VW Credit stating that they had my vehicle and were going to sell it because I broke promises in our agreement. Since no one had tried to contact me from Barrier Audi, I was stunned. I called VW Credit and spoke with Brandon. I asked him what promise in our agreement was broken and why they had the car and planned to sell it. He did not know. He transferred me to Audi Customer Experience when I requested that I speak with someone at Audi.I was transferred to Audi Customer Experience. Andrew, the representative who took the call, did some research and told me that Careful Asset Recovery had the car. He also told me that he would have a release processed so that I could pick up the car and bring it home. He said that they would waive the Voluntary Surrender fee of $250 and that there would be no storage charges. He said that he would look into the circumstances that caused the car to be picked up and call me back. He also said that he would get the service records from the other dealers.September 9, 2013 - We had the car towed home to my house. All of my sons belongings were missing from the car. September 23, 2013 - After not hearing back from Audi Customer Experience, I received an email from Audi Customer Relations Center asking if I was pleased with the resolution of my case. I responded extremely negatively and told them that the case was not resolved. September 23, 2013 - After not hearing back from Audi Customer Experience, I found that Andrew had left a message on the wrong phone. I contacted Andrew and asked about the status with VW credit. He told me that when he contacted Barrier Audi, they told him unbelievably that they had no knowledge of the car. He had not received any of the requested documentation from the other dealers. He transferred me to VW Credit so that I could determine the status on the account there as he had no organizational responsibilities for them. VW Credit was closed for the day.September 24, 2013 - I called VW Credit to get status on the account. I found that over $1,000 had been added to my credit account. Dana did not know why and did not know why I had been charged $250 as a voluntary surrender fee when I had not surrendered the car, and in fact, had no idea that the car was being towed. Dana said that she would call me back after she researched the charges and that it might take up to 72 hours. I was told that I had abandoned the car at the dealership and that the amount of the engine teardown, which was not authorized by me had been added to my car purchase account. I have never seen the work order nor bill for the teardown. VW Credit seemed startled that I had no information nor requests for payment from the dealer, but they also clearly could not find any such communication in the records.September 25, 2013 - Dana from VW Credit called back and I asked what the charges were for and was told that they were: Collection charges (I told Dana that they could not be collection charges since the account was current. Dana agreed); Storage charges (I told Dana that they could not be storage charges since Audi Customer Experience had them waived. Dana agreed); Service charges from Barrier Audi who had said that they had no knowledge of the car (I told Dana that I had not authorized any work, nor had I seen any invoice. Dana agreed that these should not be service charges but that Barrier Audi had the amount placed on the account.)I was also told that their records stated that Barrier Audi had contacted them (VW Credit) to have the car towed. I was then told that I had abandoned the car at the dealership and that the amount of the engine teardown, which was not authorized by me had been added to my car purchase account. I told her that I had never seen the work order nor bill for the teardown. I had also not been asked to pick up the car. Dana seemed startled that I had no information nor requests for payment from the dealer, but she could not find any such communication in their records either. I asked what reason Barrier Audi gave for their actions and Dana said that they could not locate a reason in the file. I asked if they made a habit of towing cars with no reason and was told that they typically simply do as the dealer requests. I asked if VW Credit was aware that in Washington state, no one can be charged for car repairs without a signed work order. I was told that they do not know about laws in the state of Washington or any other state and that I would have to take it up with Barrier Audi. VW Credit waived the $250 voluntary surrender fee and tried to conference Gary **, the Service manager at Barrier Audi. He was not available. Dana left a message for him to call her back. He did not call her back. I did not receive a statement because VW Credit thought that they still had possession of the car. They were surprised to hear that I had the car at home. They said that they would put a rush on sorting out the account. I filed a complaint with the Washington State Attorney Generals office.October 7, 2013 - I received an email from the Attorney Generals Office with a letter attached from Audi of America. They stated that since I had not provided the service records (which had been requested from the two dealers weeks before and not received) that they could not do anything. They also stated that the VW Credit issue was completely separate and not their problem. Mr. ** also stated that he had no response from VW Credit. October 9, 2013 I received an email from Andrew with two attached service orders from Larson Audi and Jobs Audi as requested by him September 4th and by me in June.October 21,2013 - I sent an email at Andrews suggestion to request a time to speak with Mr. **, the Barrier Audi Service manager. October 23, 2013 - My husband and I met with Mr. ** in his office on October 23. He acknowledged that there are three known issues with the engine that is in my A4. He detailed the issues. He stated that there were fixes for two of them and he did not know if they had been applied to my car. He also told us that Audi had told the dealers that the extreme oil usage in the car was normal and that oil should just be added every time the light came on. Audi later told them that it was not normal and that there were things that needed to be done to correct the problem. Given these problems, we were told that the engine warranty had been extended to 120,000 miles. This was the first time that anyone had told us about an extended engine warranty.Mr. ** told us that he was not aware that the car was being towed until the two truck driver showed up and asked for the keys. He said that they had no responsibility to notify the registered owner and in fact, we were told that it was not their responsibility to determine the registered owner of the car. This is notwithstanding the fact that we told his Assistant Manager back in June that I was the registered owner of the car. He maintained that Barrier did not have the car picked up. He also told us that Barrier never charges storage fees, nor do they file mechanics liens because they are onerous in the state of Washington. He also maintained that he had no idea about how any additional charges wound up on my credit account. He said that VW Credit must have initiated the car pick up. This is unlikely since VW Credit had no idea that the car was at Barrier Audi until contacted by Barrier Audi and the account was current.I asked him if he would assist us in getting the funds, presumably for the unauthorized work, separated on the credit account. He said that he would try but that he really had no influence with VW credit. I told him that I had still never received a copy of the work order nor an invoice. He said that he would take care of that right away and print it while we were there. He brought it up on his screen, looked at it for a minute and told us that he could not print it because his PC hung. We asked if he would email it and he agreed. He told us that he would contact the local Audi representative to see what could be done and that we would need to supply the work orders. We told him that we would email them which we subsequently did. I also asked if he would provide the detail of how the car came to be towed. We did not receive the work order or invoice.October 29, 2013 - I received a response email from Mr. **. He listed the additional service information that is required by Audi and told us that from now on we were to deal directly with Audi. The work order was not provided, nor was an invoice. October 30, 2013 I responded to his email and asked him again to provide the work order and invoice. I also asked him to provide the detail regarding how the car came to be towed. I received a response from him. It had the work order attached as well as the email that my son sent back in April to ask them to tear down the engine. The only detail provided regarding the vehicle pickup is:While we would have liked to contact you, we did not have any personal information of yours, Peter was our only contact. Because the car had been sitting on our lot for 4 months we found Audi Financial was the legal owner of the vehicle and contacted them. Due to privacy issues, they do not provide us with your personal information. 1 month later Audi Financial paid for and picked up the vehicle. As far as personal possessions that is something you will need to talk with Audi Financial about as they took possession of the vehicle.I contacted VW Credit following this email. According to them, Barrier contacted VW Credit in July about having the car picked up. This was shortly after the offer to buy the car by a service tech was received and ignored. They knew who the registered owner of the car was and made no attempt whatsoever to contact me about the situation. I contacted the Better Business Bureau and asked for the charges to be reversed from the account, reimbursed for the towing charges to bring my car home and the cost of my sons stolen possessions. They continue to say that it is not their problem.

I got this Audi etron with the security that I would have access to 150kw charging stations that would charge my car in 30 minutes (this is what audi is advertising on their website and what the sales person told me). This was a lie and they dont exist on the East Coast. You are lucky if you can find 1 nearby. The fastest charging time for my audi when its on 26% is an 1hr and 15 minutes on the only supercharge stations that exist which are 50kw (and if few of these exist, only 15 hour level 2 charging stations). This means if I want to go out of states I can not because it will add an extra 5 hours just to charge the car because unlike the sales guy told me it does not give you 250 miles but 204 miles (this depends on how fast you drive, if you are going uphill, and if you turn on the AC). They also sold me the brand new vehicle with all 4 safety handles missing. I am not comfortable driving the car because if something as simple as safety handles was missed what else could have been missed. I reached out to Bryan who was suppose to be helping me from the customer experience department and he told me there is nothing they can do. The car works fine and the service department is fixing the handles. I informed him that they did not fix or check my car but only took pictures. I informed him that I wanted a copy of my the final results that he told me over the phone and I am yet to receive this in writing so I can pursue litigation. They are trying to wipe their hands on selling me $100,000 car. And now I will fight them in court and I wont ever get another Audi vehicle. Getting this E-tron is the biggest nightmare of my life and neither Audi or the dealership are trying to help me by taking this useless overly priced vehicle back.

My 5 year old Audi A5 with 54,000 miles needs a new engine due to Audi having fitted a faulty cam shaft adjuster and faulty piston rings. I was getting 200 miles to a litre of oil and the top of the engine being starved of oil due to the faulty cam shaft adjuster. My cars worth £11000 approx. The engine replacement is almost £12000. Having contacted customer services who said theyll try and help with the costs and have now said they wont. The dealer has managed to reduce the cost to £10,250. Im convinced its due to the above mentioned fault recall code 15d6. Im told you cant determine when that engine was made to clarify this. I just thought Id be shown a bit more goodwill as the cars only 5 years old.

I bought a 2011 Q5. I took it in every time the service light came on. There is not one scratch or worn-out spot in the interior. I washed it weekly. I babied my car. I really thought it would last me at least 10 - 15 years. Eight years later it is worth $7000 and it needs $5000 in repairs!!!! I never would have thought my Audi would have depreciated so much and left me so frustrated!! I have a friend that has a Jeep. She bought it in 2009 and it has 230,000 and she has never had a problem. My neighbor has the same car and she is having the same problems. AAAWWW I am so mad!

Ive had my 2013 Audi allroad for 8 years, it currently has 112000 miles. Its always been serviced and repaired by Audi. 25k miles ago I started to need to top up oil between services. Audi then stated that this was normal. I didnt really believe that and started to do some research on my own and found that the early TFSI engines 2008-2012 have an inherent design fault which leads to high consumption of oil. **Gradually the problem got worse and during a service when I yet again made them aware of the issue and my research findings, they said the turbo was burning oil and needed to be replaced before they could do anything. This was done and $4k later my car was still burning oil. Problem got worse and worse. At 1 qrt every 600 miles Audi said that the abnormal use was due to a leaking top cover gasket and they could not do anything until this issue was corrected. I made them aware that the engine bay would have been full of oil if the top cover gasket was to blame but went ahead to fix the gasket at the same time as the timing chain was replaced.The problem still remained. I have now spent yet another $1k to perform a oil consumption test which concluded that the car is now using 1 qrt each 200 miles! Which is everything else but normal. Audi finally says that the piston rings need to be replaced and because the car is now out of warranty I have to pay for everything out of pocket!!!The fact that Audi from day one blamed everything else and asked me to spend premium $ to fix whatever they said was the issue instead of taking responsibility for their faulty engines is ridiculous and everything else but premium. Its so savage and ruthless to bleed your customers of money knowingly that there is an issue with the engines. This is not what I expect of a premium car company. Whoever is considering of ever buying or owning a new or used Audi please think twice!

There are so many different models that Audi offers, ranging from speed to performance to fuel efficiency, you are bound to find a car that fits the needs you have. The appearance and features range so greatly, it seems like they have a car for everyone, ranging from what you want it to look like to what it should be able to do. The options that they offer seem to be endless, and all the features and customization options make it seem almost limitless which is awesome. The passenger capacity of each car will range from the next model of sorts, but it can fit any needs you have really, whether it be carpooling or just for fun.

My year 2010 Audi A4 2.0 TFSI Quattro has started to burn excessive oil due to a design/manufacturing fault. Local dealer in Turkey, Audi Turkey (Dogus Otomotiv) is not responsive with my issue since it is a design problem so should take the manufacturers responsibility. Finally I had to have my cars engine rebuilt by paying 4500 USD to one of the official service point in Ankara, Turkey, last week.Now I am so disappointed about my Audi car and the local dealer of it (and also Audi AG, Germany). Therefore I have started a protesting campaign to make them hear my and thousands of desperate Turkish customers voices. Please send your supports and help me with this campaign to succeed and maybe to change this frustrating situation, causing a huge dissatisfaction and disappointment about the brand AUDI in Turkey.P.S.: You can investigate and check the general look, image/reputation of Audi Turkey/Dogus Otomotiv which is also the local dealer of Volkswagen cars in Turkey especially about their customer satisfaction levels that I believe you also recognize it is very low level. Thanks for your supports and helps. Those may help solving our customer satisfaction problems with our local dealer!

I purchased the Audi Allroad 2001 in 2006 w/ 56,000 for 21,000. At 1st people took advantage for any type of repairs. Now I have someone honest. Car runs great w/ 160,000 mi. Self leveling suspension works great, no more bag problems and engine is strong. This is a luxury car in & out.

Audi service is wonderful and first rate until your car is out of warranty. Then it becomes very expensive to maintain. The car still handles well as holds its value but frequent repairs are needed and they are always costly.

BRAND NEW 2017 Q7 BRAKE NOISE AT 6500 MILES AND THEY CANT FIX IT. There are videos reviews and complaints all over the web on this same issue. All Audi USA states is they are working on a fix. How long does that go on for until they step up and fix the issue. They wont fix it because it will cost them too much. Every time I go to dealer service I get the same (its normal). It is not normal to have a constant squeal from pads. Very disappointed that the brand would do this to their loyal customers. My emails and case numbers from Audi USA are long and continue to give me the runaround.

This car will last me forever. Great high end car. Comes with all the bells and whistles like your butt to be warm. Love the leather which means I get heated seats. The sunroof is so great to have even if you only need a little air. Automatic windows are great. Could use a few more upgrade but for the most part I am happy with what I have and could not dream about getting rid of it anytime soon. There is plenty of leg room for everyone. There is even 3rd row which is nice when you ride the extra room. I would never get rid of my car.

I have a 2008 Audi A4 with oil consumption problems. It burns one quart of oil every 1,000 miles. The dealer said that this is a common problem and it has no solution. They said that I would have to get used to it. This is extremely common in the 2.0T engines throughout Audi and VW. There are many websites and forums dedicated to this topic. Audi needs to issue a recall.

I was thinking of the words to describe my experience with Audi and the best word that I could think of is UNFORTUNATE. That is exactly how I feel unfortunate that I purchased an Audi. An Audi is a perfect example of the old adage all that is glitter is not gold. At first glance, the car is beautiful, sadly the most important component, the engine, is garbage and I cannot get the stain of the green from the stain of the fake gold off of my finger.I purchased a 2013 Audi A4 in May 2016. I had owned a Mercedes for many years and my car was totaled due to a flooding in my area. During this period, my car was great which led me to the delusion that all German cars would bring me the same level of service. Sadly, I was mistaken, very mistaken. Within two months, my car needed a replacement of the air condition. A few months later, the car required a water pump replacement. Well, you may be thinking no big deal. Wait, it did not end there. Within 6 months of purchase, my beautiful Audi needed an entire engine. Of course, according to the dealership and the warranty company, that was all my fault because I had failed to maintain the car. And, although I provided documentation that I had indeed changed the oil, that did not matter because after purchasing the car with 38,000 miles and driving it an additional 12,000 miles the oil in the car was so dirty that it caused the timing to shift.After contacting the manufacturer, the representative advised me that the car should be good for $10,000 miles. I advised her that I had it for only 6 months, her response, Well the previous owner must not have changed the oil. So, my advice to all is DO NOT PURCHASE AN AUDI. Not only is it poorly manufactured, they will only blame you for its poor construction. And, you will be stuck paying for a car note and a brand new engine. Thanks to this car I am further in debt. I wish I would have stayed with Mercedes. I HATE AUDI!!!

UPDATED 1/12/2021: I bought a brand new Q7 from Audi 3 yr ago with 5 miles on it. At least 2 of those yrs my truck would say down 1 quart of oil at least every couple months and I would always take it in to Audi then it started being monthly. It would read down 1 qt of oil and I still would take it in thinking that this was normal :(. So now my Q7 dash saying down 1 quart of oil. It’s been 3weeks and when I took it in to Audi I demanded to know why is this happening :(. I was informed that I need my engine to be rebuilt which will cost $19,000 and that my warranty just expired a few months ago @50,000. I complained BIG TIME then Audi said they will pay 75% but I’m responsible for $4980 which I still feel is crazy. How do I go from $89,000 new truck to a piece of junk in 3 years. I HATE I choose Audi to invest my money with cuz this was a waste. :(ORIGINAL REVIEW: I save my hard earn money for 5 years to be able to put a down payment on my Dream 2017 Audi Q7... I was so excited. I dotted all my is and crossed all my t’s just to end up with a Lemon. :( I did research on my Audi truck before purchasing it and when the time came as a single mother I was so excited to finally for the 1st time purchase me a brand new truck with only 3 miles on it... This new Truck quickly went from Dream truck to nightmare truck. :( About a month after I bought my new truck I was hearing a squeak from my breaks. I immediately called the dealership and they told me that was Audi new braking system and with a lil more wear & tear on my truck it would go away. But it never did. :( 3 months later I took my truck to Audi dealership because the squeak From my breaks got louder to the point when I leave for work @5 am my Neighbors could hear me which was so embarrassing as a 1st time new proud car owner... (I’ve had 5 used vehicles in my life all which were a piece of crap always need’n work... I thought my dream Audi truck would be different.)So when I took my truck to Audi they acknowledged that they can hear what Im hearing But at this time there’s nothing that could be done because their system is not showing nothing mechanical is wrong with my truck. So I’m like, You hear this loud ** noise But youre gonna stand here in my face and tell me nothing can be done at this time to keep putting wear and tear on my new Q7 and it will go away? And Audi was like YES.On another occasions I called and complain that the noise is even louder and someone in the service department told me the next time I drive my 2017 Audi Q7 put some speed behind driving then hit breaks real hard and that should fix the problem. Uhhh, I said, that don’t seem safe. I was pissed and felt like I had been had by this premiums upscale car company. So I call corporate and again to my surprise They ask me, What did the dealership say when you took it in? And in so many words the lady says, We can’t do nothing about your truck unless the dealership says it’s a problem. I couldnt believe my ears. I was so hurt. I felt like I was dealing with a slick talking used car salesman.So my complaints and taking my trucks back to different Audis hoping to get this problem fix went on till right now as I write this complaint. And I have yet to still get anyone at Audi to do anything to fix my problem. Its like I NEVER had a brand new vehicle because from the beginning It was a problem... My prayer is that someone learn from my mistake in putting your trust in where I bought my brand new 2017 Audi Q7 and where I’ve communicate with them about this noise on numerous occasions. Audi Financial located 2490 Skokie Valley Rd Highland Pk, IL 60035. I’ve also complained and Have taking my Truck on a few occasions to Audi Orland Pk 8021 159tg St Tinely Pk, Il 60477.As a single mother you hear all the time about how salesmen and dealerships take advantage of women and I do feel like that’s whats happening to me. When I’ve spoken to my Pastor, friends or co-workers about this issue Im having with my truck everyone is shock that Audi is treating me and my truck situation like they Have over this year. My Pastor told me, It’s not that something went wrong with your vehicle. That’s the big thing. It’s how youre being treated about the whole thing... with no respect or not standing behind Audi name. I will continue to write letters & complain about Audi till someone Listens and helps me... Thank you for your time.

I was happy that there were several models to choose from with different features. It is a luxury brand and that is what I felt when in the car and I enjoyed it. It seemed to fit me well. The model that I had was compact so the passenger capacity was not that good. But it seated 4 people comfortably. There were larger models available but I enjoyed the way the smaller model handled. It looks good and had a classic style and color. I like new features but I dont like flashy features that add no value to the car. The car I had was not new but I liked that the newer models had a lot of features as options. It was nice to know that if I wanted to upgrade to more features later, they would be available.

I took in the car as the windows smash and grab gets scratched out every time I open the windows (all of them). Then they lied to me and said its the type of rubber Audi uses which scratches all their windows so they cant help me or change it. 2015/04/14 - My car is new and its not even a month old and it is flashing oil change. Response was a sorry and they took it in to be fixed. 2015/11/26 - My car went in for a service and they smashed it and had to wait until January driving a smashed car. Brand new car now turned into a smashed one and I must just accept a sorry???Response was: It is regrettable that your car got damaged whilst in for service. We do sincerely apologize for the mishap despite us taking extreme caution with our customers cars. Please understand that we do not plan these things but they do happen at all dealerships. We are transparent and accept responsibility for the incident. I have arranged for your car to come in around the 2nd week of January 2016 once everything returns to normal. And then they ask me not to rate them with Audi SA - May I please ask that you do not participate in the survey with IPSOS should they decide to call you. May I ask that you rather participate in the survey once we have repaired the damage on your car? This rating is very important to us and I think the whole experience has been tainted by this unfortunate event.Now I went over a month ago as here is a list of problems. Loud sound when I hit the brakes and go over humps, the car cuts power when I drive it, the car doesnt lock, the dashboard and speedometer switches off while Im driving, when you put the car on reverse it does the opposite and when you put it on drive it reverses before it moves forward (at my sons school when I put it on drive it reversed into another car). The soft top needs to be tightened as well, no rain sensor as well, its as if electrically it is messed up.Over a month ago they asked me to bring it in and one of their technicians drove around Sandton to listen and also said he knows what the problem is so I need to book it in and it will take days to fix it. I asked if I will get a loan car and they said ok. When we went back to their office where they said the booking agents were in a meeting and I must just leave my number, they did phone me and booked it in for the 8th of June. When the car started not locking I phoned them again as I was very worried then Ismail asked me to bring it in this Monday, I asked for my loan car and was told I will never get one as the previous guys did not even book a loan car for me and if I want to wait then they can only fix and give me a loan car in July.Clearly Audi doesnt care about the owners safety. I decided I have to take it as I fear for my life, I dropped it off at Audi on Monday morning and even today I havent got feedback as to what is wrong with the car??? I really thought the technician that drove with me said he knew where the problem is. I really want Audi to give me my money and take their car back. I seriously dont think its fair that its their technical fault and I must suffer!!! Now I phoned at 7h25 today to speak to Ismael or the dealer principal (was told Ismael is around but they cant get hold of him and the dealer principal will be in around 1 pm). I still dont know what is wrong with my car or HOW IM GETTING HOME TODAY as I had to take Uber to come to work and drop off my son.

As of 2020 this car is now 8 years old with 120K kms on it. In the last four years this car has had a number of issues that I have never experienced with much cheaper vehicles I previously owned. Lets see what went wrong... Ball bearings had to be replaced last year, both rear view mirrors -drivers and passengers sides have come unglued, now the coolant is leaking and the water pump needs to be replaced. The worst of all is that the car has been eating oil like crazy - needs to be topped off every 1000kms now - apparently it is due to the issue with the pistons on multiple vehicles but Audi is doing nothing about it. German engineering hasnt proven to be all that great. Sure the car feels nice to drive and handles well but considering the upper class it is not made well. Not buying another Audi again - the amount of issues and the cost of repairs are not worth the nicer interior and nicer handling than your average Mazda or Chevy.

A few weeks after I was sold a car from TNT Auto Sales in Lugoff, I started having issues with the car. The car was not holding water and would overheat numerous times throughout the day. I took it back to the dealer to have it checked and I was told to wait and they couldnt do anything. I was told not to leave the car on the lot as well so I had to keep driving it. I called, texted, and went to the dealer almost everyday or every other day about the car. Nothing was done and finally the car broke down on me and will not crank or anything anymore. I told the dealer what happened. Nothing was still done. I didnt even get to make my second car payment before the car broke down on me. Now, I am stuck with a car that I just purchased that is not drivable and a car payment still. I dont want this lemon of a car to go on my credit but I should not have to settle for this when I just got the car and the dealer decides he doesnt want to do anything about this.