Have made multiple contacts to Buick Customer Assistance Center with no resolution. I sent a certified letter with pictures of safety issue with Buick Regal seat belt. No one contacted me even though they signed for the letter. I made numerous calls to them with continuous run around on their part. I have already had to have part of the seat belt replaced once and it is still something wrong with it. You would think they would care about safety issue but it is apparent they dont care. They just tell me to take the car back to the dealership and wait. I like my car overall but after the lack of care from the Customer Assistance Center, have second thoughts. I am not asking them to fix the radio or an optional feature. It is a law to wear seat belt while driving motor vehicle.

My Buick has been in the service department 4 times of the course of 3 months and still not fixed same exact issues, and now Im told by (Freedom Chevy Hwy 67 Dallas) that they do not want my service anymore... Disappointed, shocked, confused on so many levels.

Bought my 2017 Buick Cascada new and had no problems until June 29, 2019. Since then nothing but problems. Four attempts to repair at one dealership between June 30 and the middle of July. The dealership claimed they fixed/replaced crank shaft and can shaft three times and the issues were unrelated. Returned car to me leaking oil. Second dealership has had car since first week of August with turbo part 30 to 60 days out. GMC representative informed me that’s a parts issue not theirs and since they plan to repair it they are upholding their end of the deal. I thought the deal was a quality car?!?? Apparently the deal is provide bare minimum and expect consumer to be happy. I expected more from Buick. Should have stuck with Nissan. Less flash but a lot more reliable!

I need a part replacement for an oil or transmission leak. Its not available according to dealership and on back order...for over a week. While not a large leak, the possibility exists it may increase and prohibit further driving. Buick is a 2010 Lucerne and is also ready for a recall which was to be performed simultaneously. Is it possible a company as large as GM cannot ship said part immediately? Further, Jim **, Dealer of Orchard Park NY should return my calls and at least let me know of progress or lack thereof.

Anyone having rodent/mice problems? Well, apparently the auto industry in attempt to go green has put SOY in their wiring, making your wiring very attractive to mice. My vehicle is currently in shop being repaired, although I have comprehensive coverage and the damage is covered, however, I have to the $500 deductible. Does anyone know who I take up the $500 deductible with, I dont feel I should have to pay this whatsoever. Ive read several class action lawsuits being taken against Honda right now for the same reason, I have not seen anything for Buick/GM as of yet. Any advice would be great, thanks in advance!

I just noticed the dash coming loose from the window in front of the drivers seat. I went online and found there have many complaints of the same problem. There is a concern of the air bags deploying. Besides it is very unsightly. I love my Buick and would buy another one if I needed another vehicle. Apparently Gm is not interested in keeping their customers. Other Buick owners feel the same as myself. Would really like situation rectified.

In 3/2012 I had to replace the intake manifold gasket, heat upstream sensor, oil pressure switch, engine oil because of engine coolant leak that could have blown up the engine and then just today 7/16, 2014 it leaked again and I had to pay to replace the water pump and flush out the dex coolant totaling $1,142.25 in repairs because of it. I had to do other repairs not sure if the coolant caused it. This has affected my credit worthiness and resale value of vehicle.

With Buick, you can have a sunroof put in, remote start, security alarm, leather seats, Bose stereo and speakers, always worth the money. DVD and CD player with USB attachments are installed too. The smooth lines of the body, the distance in the lights, without leather also, stereo, surrounding sound, feels like it had a lot of room when riding passengers. I can take myself, my mother, three other grown adults and have so much leg room to stretch out, you dont feel like youre squished, on top of each other. Park Avenue had more of a luxury feel to it, nice leather, drives easily, comfortable, feels great on the road, feels like youre in your chair at home. Definitely recommended.

Buick offers padded seats, tinted windows, lock box and more. Its red with the red dark windows and ashy grey seats. It has safety belts and locks on compartments. It has nice floor carpeted flooring, too. The different shift gears are also amazing. I like that I upgraded it with new LED lights on the floor and the roof. I also changed the paint job and put new tires on. The old tires werent going to make it to winter. And its very spacious. Its room for my family and a extra person to fit. We always can go on family outings and all because of the room we have in the car.

I own a 2009 Buick Lucerne and never had a problem with it. I have a friend with a 755i BMW and I would not trade even. I think that Buick has deserted a loyal following by deciding not to produce the Lucerne any longer. I also have a 2005 LeSabre, which I have never had a major problem with. Buick was so busy pushing the Lacrosse that the Lucerne was forgotten. The Lacrosse will never be the car that the Lucerne is. The next car that Ill buy will probably be a Chrysler 300.

Its a great car and I felt its safe, too. I LOVE to show it off as well and all my friends and family like to look at it and they say they want that car too. There are lot of features like the cool seats and the doors. Maybe if I can, I might add some new ones, too, like a talking phone but I might as install a car gps. Its really cool and fun neat car to have. You can fit more than five people in it and thats really cool because sometimes I have more than three people who want to ride with me.

I love the Encore and the convertible Cascada which is an awesome car but Im sure its insurance will be really high. It has great handling thats both quiet and smooth. I love the color which is a beautiful chocolate brown and they have very sleek designs and styles, leather seating and are now more stylish instead of the older style bodies. I choose leather interior with heated seats, rear view camera, Sirius XM radio and as always, I absolutely had to have my OnStar. No exceptions!! The seats are extremely comfortable. Being that the ride is quiet, my passengers never have a complaint. Roomy, spacious and plenty of seating for me and the kids.

They have a wide variety of all sizes of cars and SUVs which is nice to have a selection to choose from. And they all ride really nice as well even the bigger models. I really liked the appearance of their SUVs. They did not look big and bulky like some of the SUVs that offer a lot of room. I also like how easily accessible all the features were, and they were all easily reachable for the driver. I got my Buick used so it was mostly standard features and not upgraded or personalized. But there is a wide variety of options to choose from if you want to upgrade and personalize the vehicles. I loved how roomy the Rendezvous was. Each passenger had more than enough space and mine sat 5 very comfortably, because I didnt have the third row seating. If I was to buy new I would definitely upgrade too!

I purchased a Buick LaCrosse. The vehicle is very good on fuel and is extremely comfortable to drive and ride. The heating and air conditioning adjust the comfort in the car very quickly when left outside. The aerodynamics make the car look very sleek. Powered moonroof has a net to protect from pests when open. I have never seen that on any other vehicle. Then I adjusted the grill cover for online that was custom made. Very comfortable seating for 4 adults. On a few occasions I attempted 5, but there was limited leg room in the back.

We have a 2007 Buick with 25,000 miles on it and the GM engineers cannot figure out what is wrong. First we took the car to Richard Kay Superstore in Anderson, SC. They had it for 3 weeks, told me they called the GM engineers but never documented it. Gave us the car back, said it was fixed but the engine light came on within one hour driving the car home. Called the dealer back, they offered no solution, left us very disappointed. We decided to try the local Chevrolet dealer, Sonic Chevrolet in Walhalla, SC. They had the car for two months, replaced a number of sensors. Contacted the GM engineers, started a issue ticket with them. Sonic Chevrolet took the time with us and said if the light comes on again there are only two things left, one that will cost $700.00 and the other that costs $1,000.00. They said the engineers told them they have never seen this happen before.Well after two days the light is back on. Since we have already spent $1,000 on parts and another $650 on new tires. I should say we originally purchased the car new and always had it serviced by GM dealers and mechanics on a regular basis. We will be bringing the car back to Sonic Chevrolet in Walhalla SC. With this issue, one needs to ask, why would anyone want to buy a GM vehicle when the computer or engineers cannot find out why the engine light is on? Seems to me that if there was no computer you wouldnt need all of the sensors and there wouldnt be a issue with a engine light, and I wouldnt have had the car tied up for three months or had to spend the money on top of the regular service we had done.

2014 Buick Verano NEW purchase MAJOR issues owned 11 weeks. Purchased NOV. 2014. Front end has a WOBBLE at 12-15 mph that shakes the steering wheel in my hand. Taken in 5 time for this issue. WAS TOLD is a CHARACTERISTIC of the NEW car. The TRANSMISSION was deemed to have an internal leak and the INPUT OUTPUT SENSOR needed to be replace, still has WOBBLE, have a claim with GM. Dealer that sold it to me will not help me. GM will not replace the vehicle with another nor take this one back. Driver seat squeaked horrible, took in 5 times for them to repair, left car seat in disrepair. Heater in driver leather seat was all busted - had to replace. Heated seats not working, took back again for repair 2 times. Heated steering wheel not working, took back again for repair. A/C unit inconsistent temperature, blowing hot on one side ice cold the other, both set at same temp!! Would not fix, stated was not reproducible. Blower motor VERY loud with or without A/C unit operating, taking back again today!!!

First of all, we were lied to by the sales person. The dealership in Cleveland, TN. We were informed I could get a sunroof installed for $695.00. We chose the Buick Verano we have because of that fact. There was another Buick Verano at the dealership we would have chosen had we known the actual cost of the sunroof was DOUBLE what the sales lady told us. The dealership owner refused to honor this and she had no concern for her employees lying to us. Her overall presentation was not a good one at all. I forwarded my concern to BUICK and GM without any success whatsoever. ABOUT THE CAR. This is not buyers remorse. The car has a HORRIBLE odor inside that air freshener does not work on. The side windows fog up except on warm sunny days. The steering wheel radio channel changer does not function. The automatic climate control only works for the air conditioning. You can feel the car change every gear upon take off and slowing down. The passenger seat sometimes slides when the car is moving - it doesnt seem to lock into position very well. The back windshield needs a wiper because of the slant. Dust and rain obstruct the rear view at times. I had such high hopes. I am 48 years old and I have only owned two new cars in my lifetime thus far. The first was a Chevrolet Cavalier which eventually got repossessed because I had to spend so much money to keep it running. I only had it for 2 years before they took it. I was 22 years old then. The car was under warranty but the things that kept tearing up were not I was told by the dealership. Now another GM product with liars and what I feel to be a terrible car. Fortunately I dont have a car payment and it cannot be repossessed this time. I gave this car to my cousin to drive and I now own a new Honda Accord that I really like. I am PRO AMERICAN and bought a Buick for that fact and for the first time in my life I am ashamed to be an American because our businesses have no morals. From the dealership to the company. How they stay in business I will never know. However, I can promise you that my partner and I will never buy another GM product.

Now that I know that the Buick Rendezvous is a money pit, I am certain that the dealer does not care about the quality and reliability of the cars it produces. I have sunk nearly 8,000 dollars into a 2002 Buick Rendezvous because I was locked into a car note and could not afford another car. Sad day when you want to buy American but the product is subpar to competitors. Not only that most of the owners of these cars dont even know that they will never be able to go more than 3 months without an expensive repair of some type, be it transmission, hub bearings, differential, cooling and heating, relays, window motors, power steering, etc., it goes on and on. I will never buy another Buick and hope others will take the time to research the product before they purchase this money pit. I love American products, I wish that the producers loved us enough to produce something that wont bankrupt you, or at least pretend you are listening. I have no transportation after paying 12,000 car note plus 8000 dollars + in repairs.

My 2010 LaCrosse check engine light came on; it was covered by warranty. The service repair person said that I have to pay $390.00 to replace the O2 sensor. I asked, “Why do I have to pay? Isnt the sensor covered?” He said no, because it’s the wires corrosion and then he said rodents/rats ate the wires. I didnt know that service repair specializes in rodents. Which lie is it? I dont trust car dealer mechanics. I dont recommend LaCrosses and their phony warranties. A rat ate my wires - yeah right! I’m not satisfied! I called everybody in the corporate branches - no one helped me! I also like to mention that if you’re a tall or big person, dont buy LaCrosse as youll hit your head and knees. Looks are deceiving. Dont buy cars in Woodbridge, New Jersey on Rt. 1&9. Poor repair service.

Just purchased my 2012 Lacrosse in March 2016. Its been at the dealership twice for a total of 23 days, and as of today they still dont have a diagnosis. They cant tell me that my car is safe to drive or that it isnt going to leave me stranded. Only that they dont know what causing the very loud noise thats coming from somewhere in the engine. My car only has 50,000 miles. I could have purchased a new car for what I paid for my used car but I really thought I wanted a Buick. Not...

One of my first cars was a Buick so buying another I was confident with the brand. The style and comfort was above expectation. The engine and handling was on point. My only complaint was the blindspot. But the outside style was sleek, sporty and looked of luxury and classic lines with just enough of toughness. The wheels looked and were an upgrade to your standard style too. The heated leather interior was on point but is hot in the summer and my pupper slide around on the seats. Wow the legroom in the back seat was amazing. Im short so of course it worked for me but my 63 husband fit comfortably as well. Plenty of leg & head room.

I just discovered a leak in the base cover from the blower motor. I was very disappointed to learn from the Internet that this problem is a reoccurring problem on Buick Enclave from 2008-2010 and the dealer that sold me the car never disclosed said problem. I own a 2010 Model and I am sure that the floor and electrical have been damaged by water. This a an issue that demands a recall of the vehicle. I have been trying to have Buick fix the problem at their cost but I need authorization not to charge for the repairs and assurance that it can be fix. Please help.

I have a 2012 Verano. Paint started coming off hood. It has never been parked under trees. Now paint on roof and top of truck is all faded. The sides are starting to look the same. Out of my bumper to bumper warranty 3000 miles ago. It has to be defective paint. GM is going to look at it they said.

While Toyotas are excellent vehicles, my family has always been pretty loyal to the General Motors line of vehicles. This is the second Buick I have had, and if this one is as good as the first I had, Ill be driving it for a long time. Its a good looking car, and is extremely comfortable to ride in as a driver or passenger. The Lucerne has interior features that are what I use a lot, other than Bluetooth. I could do without that. The interior is leather, with wood accents. It also has the standard AM/FM radio with a CD player. Moreover I really enjoy the air conditioning, as I had no air conditioning in my 84 Camaro, other than windows and t-tops wide open. The body lines are nicely curved, and give a bit of a different flair to it than most others have. Overall, it drives beautifully, its really comfortable.

My first car was a brand new 1989 edition and I like it. It was durable and I had it for 5 years before I got my next car. It had outstanding mileage and it was safe to drive. I had the complete package. The color was blue and it had sunroof top electronic Windows, AC, and alarm system. It makes me feel great. The car had a lot of room for 5 people to capacity. It was my family car. Thank you. Remember what you pay for is what you get.

Buick corporation and GM Corporation you guys have the nerve to send my a survey asking my opinion of the service from my dealership. Well lets see. You guys have had my car almost as much as I have considering my car has been to the dealership 13 times and you all still cant seem to fix it. Hire people who know what they are doing. Buick corporation you guys are the biggest ** of all. Ive contacted you all twice concerning this car and you all have basically told me keep working with the dealership even after explaining your certified dealership cant seem to fix the issue. So I will say this. People stay away. This cars are junk. They will sell you a certified lemon. It will say certified car which is suppose to mean as good as any new car. It should really have stated certified lemon garbage rolling nightmare, POS that no one will ever fix because they dont know the issue. Do not contact Buick Corp because you will be wasting your time as they true just want you to keep bringing your car in replace parts that shouldnt need replacing and by time its all said and done you could have purchased a new car because by time you truly find the problem you will have spent more money fixing the rolling POS that they certified.

My 2006 Buick Lucerne has many issues. When getting in the car, the lite knob hits knee. Its seat plastic is cracked. The original tire has belt seam overlapped too far, causing thumping and air pressure notification to come on. One rim leaked due to flaking chrome and corrosion, its outside trim is coming loose.

Buick Envision Essence - The perfect size SUV, 4 cylinder so not so peppy. Great gas mileage 28.7 both city and highway combined for my first 15k. Roomy particularly the back seat. Have taken long trips with adult backseat passengers. Also love the blind spot warnings and the complete sunroof. Pricey though. My sticker was 40,543 but bot 15% off. Made in China. Not that many on the road.

For the past 8 months, I have only been able to drive my Buick for 2 weeks at a time without having serious issues. The engine light will come on and I get the following error messages: reduced engine power, max speed 32 mph, traction control off, service StabiliTrak. The first time this happened, I was on the interstate driving 75 mph! Since the end of July, I have had my car in for service multiple times at several different service centers. It has now been at Todd Wenzel Dealership in Davison, MI since January 6th (today is March 22nd), with no diagnosis. Today I was told they cannot diagnose it until the vehicle gets worse and that I should drive it until another symptom develops! They said since they cannot replicate the problem, they dont deem the car unsafe to drive.I have kept records that detail the issues I have been having and the attempts that have been made to fix it. If I did not still owe $12,000 I would have gotten rid of this car by now. I have been told: Total customer satisfaction is important at Buick. If this is truly the case, then Buick/GM should step up and make this right: either figure out the problem and fix it, or give me a replacement vehicle worth what I still owe. This is just not ok and I am at my wits end.

My full review of this 2018 Buick Enclave Avenir is yet to be made as Ive only had it for a few weeks. However, to say Im completely satisfied out of the box that answer is a big NO. All the technology on this car can be quite confusing and to make that point try and call the OnStar service to find out about those things that are not clear in the manual and theyll put you on hold to go look in the manual. Really, their support people are poorly trained and somewhat useless when you call. No auto rain sensing windshield wipers which even the salesperson didnt know as he tried to convince me that we had them after Id called and had to turn them on and off in a rainstorm wed driven through. Connect 10 Bluetooth devices including your phone yet if youre using another device other than your phone, then your phone wont answer through the car. Hands free on the phone is one of the most important features a car can have for obvious safety reasons. Im still working out what I like and dislike about the car but with a car that costs you over $60,000 youd expect the simple things to be there and to work. On one last thing with Onstar, not sure whether they outsource it or not as have talked to a few who I cant even understand other than not being able to answer simple questions. Its a comfortable ride, quiet and great space when third row seats down but many other cars have that and the above problems not there. Just a bit disappointed.

Im absolutely in love with my vehicle’s quality & performance. Ive only had one problem due to my ignorance. I live in Northern Manitoba Canada. We experience extreme temperatures and I didnt allow the vehicle to run long enough to warm up. Thus resulting in the power steering hose to fail. I searched around for a garage that would fix it at a fraction of what the dealer would cost. Turns out the dealer had a better price and warranty. Despite new ownership, I received my customer loyalty price. Ive replaced my tires and its like driving a brand new Enclave. Ive fell in love all over again. My first ever experience with Buick in all my years and I have nothing but good to say. I highly recommend 2013 Buick Enclave.

Purchased Buick Lacrosse 2010, not thirty days in, the power begins to slow down at 23 to 24 miles. Take to dealers, they charge me 115.00 to tell me it may be my air filter and may need throttle body induction. Now in my mind, youre a Buick dealership and you have no clue of whats wrong. And Im forced to pay for that information. My check engine light comes on soon as I left, I call back. They tell me they will charge me 150.00 to put a machine under my trunk switch that advance auto uses for free to read me the codes. It is because Im a woman or dealerships are heading to hell in a hand basket. Signed dont trust ideal Buick.

My car needed some serious work, and has for several months. There is an issue with the GM model of engine in my Buick that was brought to my attention about a year ago, that resulted a class action suit against GM. It was described to me as a slow deterioration of something within the engine (I am not a mechanic and do not claim to be. However, I am in a technical field). I have been saving up the money to get the (1000 dollars plus) repair done. About 3 months ago, my car started overheating. I was told that it would take about $1000 to $1500 to fix. But they said that they could not tell me exactly without taking the engine apart, which would cost several hundred dollars. They showed me how to put coolant directly into the radiator to avoid damaging the engine, until I could afford to get it fixed. I did it daily. The car kept running until eventually it overheated enough to cause several leaks, so I took it to them to fix. Originally, I was told it would be $1000 to $1500 to fix. They tentatively gave me a ballpark figure. I would not hold them to an estimate when they had not looked at the engine. And that is not what this complaint is about.By the time they called me the first time with an actual quote, it was around $2000 (I did not get it in writing). I asked them how much it would cost to fix the fan while they were in there (fan only worked on high, and was a preexisting issue). They told me it would add a couple hundred. I asked them to do that while they were in the engine. Once they called me back, they had found a bunch of other stuff that was wrong with my engine they had not quoted me for, and that it was now going to cost over 3000 dollars. When I told them to stop working on it, they informed me that they had already done 700 plus dollars worth of work. So, if they stopped, I would still have to pay that and my car would still not work. I could not afford this. But they assured me that the good news is that it passed the block test and the head gasket was fine. It had been tested several times. Since that was okay, my car would work for years after this repair.Having already been out of work for days without my car, I arranged to borrow money from my mother to cover the repairs, so I could get back to work. When I spoke with the mechanic to authorize the repairs, they listed a long list of everything that is needed to be done. It was a very long list. When they were done, I told them, I understand it needs quite a bit of work, but my only concern is the end result. I then asked them, If my car is only worth 4000 dollars, and I put 3020 dollars into it, when it is done, will it no longer overheat, will it be drivable, and will the heater work? The mechanic I spoke to (KJ **) said yes and continued to sell me on the repairs and what a good idea it was to do. I then asked the exact same question, just to be sure (I was planning for the worst) and got the same yes answer.The car was in the shop for a few days. The turn around was quite quick for the huge list of things that needed to be done (according to them). I called to check on it daily. I was never warned about any other problems. They told me on Saturday when I called that it was done, although I never received a call. And it was the end of the day when I tried calling. Im not even sure if they were open on a Saturday. And they told me that I had to come get it immediately. Well, it started out as him being pushy and encouraging me to come get it right then. But he eventually turned in to being flat out. He told me I had to pick it up because they did not have room on the lot for it.Regardless of if it was a rush job, a mistake on their part, or flat out fraud, I was sold an end result I did not get. When my girlfriend went to pick up the car to go to work (her work is approximately 1.5 miles from the auto mechanics shop), she was told that it was all fixed (just as I was on the phone). But she was told to keep an eye on it just in case and if it overheats to bring it back. She did not make it to work before it started overheating, not a mile and a half. Our house is only about a half mile away from her work (basically in between the two). So luckily, she was able to make it home after work. She told me it had gotten over half way to the red overheating in that short of a distance. So, the first thing I did the next day was to take it for a test drive (starting out fresh while it was still cold).It overheated off the charts within 10 blocks, red-line overheating. I immediately called the mechanic while letting the car cool down. It was the same guy who had sold me on the repairs (KJ **) and also the same guy that rushed it out the door. When I told him it was overheating, he sounded like he was trying to sound surprised. He was not sincere at all, very forced. He said, Oh really, thats weird. Then, he told me to let it cool down, take it back, and they would take care of it, and that they must have missed something. He said, You know, sometime things get overlooked. Being in a technical trade, I told him I understood (which I did, things happen). I asked him specifically: I have no money left. I just gave you guys 3000 dollars. I do not have. This will not cost me anything correct? He said yes. Once again, I repeated myself and made him repeat the same affirmative answer. I always cover my bases when there is a large amount of money on the line.The car was with them for several days, and I did not hear a word. They did not call me once. I kept calling. All KJ ** would tell me was that they were running a block test to see if it passed. He told me it passed one day, then it failed the next, and back and forth on 4 separate occasions. He said: It failed hot, so were going to let it cool down over night and test it again in the morning. It failed cold so were letting it run. Its been running for hours so it must be fixed (which is obviously a flat out lie, since it could not make it 10 blocks). It passed hot, and so on, going back and forth. He gave me no real answers and becoming less and less honest. This is the test they guaranteed me my car had passed initially before all of these repairs. And this was the whole reason it would be worth it to put $3020 into my 2000 Buick that is only worth $4000 or so.After four or five days total, KJ ** put me on hold for the first time. Then, someone named Nick (who refused to give me his last name when I called) got on the phone. He started listing off the things that needed to be repaired. I said, Thats great, but this is obviously not going to cost me anything extra right? He told me that since it failed the block test, it needed x done (head gasket I believe, along with some other things). And he told me that since that was not what they did initially, it would not be under warranty. Then, he started listing off things that were $400 to $500 a piece, which is where I cut him off. My response was (expletive deleted): Are you ** kidding me? You sell me on a 3000 dollar repair, guarantee me that the thing that is now broken is not broken and that’s the good news. You guarantee me an end result of a working car. But as soon as it drives off the lot, it cannot drive a mile. In addition to that, it broke in your possession due to being rushed or bad repair work, misdiagnosed, or whatever. Now you want more money?!I was obviously quite upset. He kept telling me the same not our problem type responses (that is not an actual quote, however everything else in this report is almost word for word). I told him I was going to call my lawyer. And I told them that I expect them to provide the service they charged me 3000 dollars for, and that was a working car. I told him I would call him back the next day. I immediately looked up everything I would need should they not honor the service they charged me for: this website (the BBB), the State Attorney General, King 5 news Scam Watch series, etc. I also found around 50 reviews online from other unhappy customers that claimed they had done the same thing to them (overcharged etc). Most of them were oil changes that ended up being hundreds. But a few of them were 2000 to 3000 dollar charges that were in the same or similar situations I was, except most of them at least had a working car to show for it!When I called the next day, the uncooperative Nick picked up the phone. I told him he had a day to think about the situation, and asked him if he had decided to do right by his customer. He continued the same not our problem responses. At that point is when I informed him I had legal counsel and that I would be filing with the BBB, State Attorney General, the credit card company, and have them featured on the news. I also told him that I would be taking him to court if they refused to provide the service that they had charged me for. He said, Lets go to court.One thing I find interesting is that when I was referring to my and KJ **s earlier conversation, he said yea that was me when I was quoting KJ **. He told me that I had talked to him. I never talked to him until they decided to try to get more money out of me. I pay very close attention to that type of thing in these situations. There are only 3 different employees I have ever spoken with there (Nick, Ken and KJ). KJ ** was new to me with this repair job. They dont even sound the same on the phone. KJ ** has a pretty noticeable accent, so this immediately jumped out at me as a complete lie. He was obviously trying to add credibility to his argument. Because if it was him I had been talking to, then he could argue about what had been said, and attempt to twist the end result.So, I am now filing this with you along with every other place I mentioned above. Thank you for your help. I just wanted my car fixed for the $3020 (less would have been better, but I was willing to pay it to have my car back and working). And I gave them countless opportunities to finish the job for the agreed upon price, all of which they refused. So now I am asking for my money back. I have been unable to work 2 weeks now due to being lied to, defrauded, sold a scam, and ripped off. I am an on-site computer technician and have to be able to get to a job site within 30 minutes, which is almost impossible in Seattle on public transit. Thank you for your assistance.

At 76k miles, the radiator is faulty. The transmission fluid mixed with engine coolant. The radiator, all hoses, and lower intake manifold gaskets had to be replaced. The cost was $1500 and that was with discount. Also, the oxygen sensor had to be replaced (separate issue). The car is rusting and the paint is peeling off. Whats really scary is that I had minimal indication of the radiator problem, no warning lights/check engine light went on. I just discovered fluid leaking on my driveway. The engine wasnt running bad. But had I not acted quickly, within another hundred miles my engine would have blown up had the fluid got in it. This is ridiculous for a car with only 76k miles on it. I paid almost $20k for this car. I used it in December 2005 and have only put 50k miles on it! I will never buy another GM car again, ever! Its sad too because my dad retired from GM. Next time, I am buying Japanese.

I really enjoy my car. It is really wonderful, works well, and gets everything done. It was quite easy to pick out. Buick is wonderful because they care about their customers and will help you find the car that meets all of your needs. I have a radio, television, and air bags in the front and back seats of my car. These came with a family plan that was no extra charge, just for safety. I found this to be really awesome and convenient since I have children and am generally transporting kids from school and such so it helps.Also, I got an upgraded sunroof for the summertime and it works amazing! It opens automatically with a small button that I have in the drivers seat so I dont have to fiddle with the roof while I am driving when I am in need of fresh air. And I love that this car has so much room and space for my family, kids, and even friends of friends of friends! Everyone can fit and we can carpool.

We are NOT off to a good start with Buick! My wife just purchased a brand new Buick Encore, and her A/C failed completely on the first day of ownership! Ironically, one of the reasons we went with Buick was because of the supposed excellent reliability of the brand, as indicated by what we read on the internet (J.D. Powers, etc.). The car was brought to the dealership, where they are looking at it as I type. I hope we didnt get a lemon! Time will tell...

My Buick has issues with my coolant. I had to install a water pump and a new thermostat was installed. Now they tell me my motor mount is broken. Also one day my 2006 Buick Lucerne would not shift out of park. I take it to the dealer and they tell me I need a shifter assembly. This is starting to be very costly. I did some research and a lot of people have these same problems. How would I file a complaint directly to GM.

I purchased a 2011 Buick LaCrosse BRAND new and it has been the car from HELL. From the 6th day of ownership, it has been towed 12 times and now is in the shop because it wont go in reverse.

There were so much variety to pick from it took me a little to go through. Love the selection of vehicles. The appearance is just awesome and very sporty looking. There are so many upgrade features and you have so many options to personal features. Love every feature offering. The passenger capacity is very spacious with lots of leg room, plenty of armrest, and no feeling cooped up in a vehicle to where it is uncomfortable. Its comfortable all around. Its just an awesome company all around and Id recommend to anyone.

The Buick Enclave is a joy to drive and great for long distances in respect to comfort and safety. It is powered well but that fact does give it a thirst for fuel. I would recommend this make and model to follow-up drivers.

It has been very reliable overall for the most part, and has served me quite well since the initial purchase. The 2016 Buick Verano is quite comfortable and quiet, though it could benefit from more accessible power in the middle part of the RPM range, where it gets a little bit boggy.

I have a 2008 Buick Enclave. Has run well for the years I have had it. The engine failed a week ago. 149KM $9K in repairs and GM will do nothing about this. Dont buy any GM product. A joke to say the least.

I own a 1998 Buick Skylark. The vehicle had 24,000 miles on it when I purchased it. It now has 117,000 miles on it. Two years ago, while I was driving the car, it just stopped on me. I was told that a camshaft was broken and that it would be easier to have the engine replaced instead of trying to fix the camshaft. I kept the vehicle maintained on a regular basis. I replaced at least 3 water pumps, 3 intake manifold gaskets, 2 EGR Valves, as well as other repairs. I didnt find out about the Dex-Cool recall until 2009 when the car stopped running. This explains why I had to replace water pumps, intake gaskets, and EGR valves so frequently. Is there any help for people like myself who cant afford to keep sinking money into cars in which the Dex-Cool product caused other problems?I am without an automobile. I had the vehicle towed to a repair shop to have an engine installed but finding an engine with low mileage is next to impossible. The cost for a used engine with over 200,000 miles was $1,700. A rebuilt engine will cost $2,800. The blue book value of the vehicle is around $1,900 if its in excellent condition.The junk yard will probably give me about $100. The body of the car is in excellent condition. I have looked for used vehicles in the $1,500 to 3,000 price range and the mileage is considerably higher than the mileage on my vehicle or the vehicles history in general is in question or both.

There are several different vehicle types and it made considering other options beneficial. I had never looked into crossovers before, and after looking at the model first hand, I was able to weigh the benefits. There were also many many upgrade and personalization options to choose from. I was able to customize the vehicle to my specific needs, and not have ones that were not ideal. The cars are sleek, modern, and stylish. Theyre also very ideal and comfortable. The designs werent inconsiderate to my daily needs and uses. Having a child and expanding my family, the vehicles offered plenty of space for everyone to feel comfortable while we travel together.

I love my Buick. It has all luxury feature and bells and whistles. I love my back up camera. The color and spaces is amazing, too. Plus having the automatic start in it is even better, especially in the winter months, as well as heated seats. Plus the second row bucket seats too. However, I wish it came with a DVD player and sunroom. Still, I would highly recommend the Buick Enclave to other people. My experience was a great one. Its a nice luxury spacious SUV.

My Buick LeSabre has been a stable car. In the past couple of years that I have owned it, I have purchased a brake line, 2 new tires, 2 front end ball-joints, brand new radiator and oil changes. It is comfortable, runs fairly well, four-door, good for family, fairly easy on gas and get good mileage. However, the whole underneath is completely rusted out, which causes a great deal of problems such as the brake line busted and the wheel bearings broke completely off. But all and all its a decent car that gets me here to there.

There are many different varieties that Buick offers. The features that this brand brings is absolutely outstanding. The blind spot is a very good help to me. I could not believe how well the features are still working as if I had just bought the car from the dealership this day. This brands passenger capacity is tremendous. I truly recommend it towards anyone who loves a nice comfortable, smooth car and for parents who have kids because it is very well with space. There is also enough space for fitting a lot of things in the car.

Buick offers every car you can think of. This is my first car and I love it. It has awesome qualities, it gets me to where I need to go. I can fill my car up with about 40 dollars and it lasts me through the week, and thats with going back and forth to work. I can be in the middle of nowhere and the radio picks up great. They have a Bluetooth option to connect your phone, so its hands-free. The ac and heat does me wonders. It heats up and cools down in an instant. Also, the seats are easy to manage. Overall this car has the very best qualities. Over the years, Buicks have changed in its performance and its technology. It makes everything easy to handle and I feel safer having this vehicle while my kids are in the car. Every car has its own unique style that can be suited for anyone. As each year passes by the better they get. It is a trusting brand that you can count on. I have never came across a better quality of car. I would highly recommend this to anyone who is looking for a dependable car and looking to save in gas.

I own a 2012 GMC Enclave and I have the same problem with the timing chain. The problem is not with the timing chain but rather with the motor. Every model of GMC auto that has this motor has the same problem. After several conversations with the executive customer service department I came to the conclusion that they will not acknowledge this problem unless we force them to. If everyone that has experienced this problem begin by writing unto their state consumer protection dept we can begin to put pressure on the company to acknowledge the problem. If this does not work then there are other steps we can take.

They are amazing cars, they look amazing and they ride great. We are very happy with our purchase. They have a great look inside and out, very beautiful paint colors. I love the features of them. They are very easy to personalize and make your own designs. They have a great capacity and they are very comfortable to drive in and to ride in. I would highly recommend them to anyone.

Oct. 27, 2014 - agreed to buy a 2014 Buick LaCrosse, model Leather using a trade-in low mileage 2004 Buick LaSabre Limited. The sales person provided the normal sales pitch, but neglected to tell us the car he was selling to us have been used as a loaner to folks who brought their car into the dealership for service (it had 5,654 miles on it). By the time we found this out, we had already made up our minds, the car we just took out for a test drive was the one we wanted. This was just before the dealership was to lock up for the Labor Day weekend, and we were supposed to come back the day after Labor Day and complete the transaction, which we did.Day after Labor Day - after completing the paper work to buy the car, we left with the new car. After about a week or two of use, we felt the car rode very rough, and more like a truck than a car. Unfortunately, we had to leave town until after the Christmas Holiday season, so we let the situation go until after the first of the year. Sometime in January 2015, I started writing emails directly to GM. GM responded first by having me take the car in for a check-up to be sure it didnt have a problem, which it did not in their eyes. It then instructed the dealer to contact me to see what could be done.Feb. 25, 2015 - the dealership did ask us to come in, and I met with the sales manager who turned us over to the sales person who sold us the initial car. Since I had been told they would not change the tires, I asked what it would cost to give them the car back in turn for buying the same car, but move up one year and one model (i.e. buy a 2015 Buick LaCrosse model Premium) with a better suspension system. The sales person took what seemed to be an hour, and came back with a figure of $14,141.31 in addition to the $37,050 we had already paid (including my trade-in). To that we said no way and left the dealership. Feeling there was no way we could receive any kind of justification from the dealership, we left. This was 2/25/2015, and we stopped trying to get them to do something ever since. The car is a nice car, but it still rides rough! Even with a tire reduction in air pressure! We just flat-out gave up! Hereafter, after owning a Buick over 20 years and thinking very highly of it, I doubt seriously if I will ever buy another or even a GM car in the future!

The 2003 Buick Century was originally purchased by my mother in 2007. I inherited the car in 2010. At the time the car was purchased, my mother needed a car that was easy to get in and out of with limited mobility. It has been reliable, comfortable transportation for 9 years. The bench front seat has been especially welcome when driving with two small dogs. Ive never owned an American car that has lasted so long. However, there is a switch for the heater and air conditioner that corrodes from condensation. The entire dashboard needed to be removed to replace it. They should make something like that easier to access for repairs.

Buick offers a wide variety of vehicles including sports utility and full size sedan with a wide variety of safety and convenient features. Comes with the latest GPS technology and features to make safety a top priority. The appearance of these vehicles is top of the line and comes in a wide variety of sizes and colors depending on vehicle type. The sedans comes in 3 different styles and the SUVs come in 4 different types. The SUV types can carry several passengers usually up to six. The full size sedan can usually sit up to five and mid size can seat about four at a time. There are many upgrade features available for all different types of vehicles. There are different personalization options you can add to your vehicle to make it unique among others.

The vehicle when it is supposedly fully equipped, has the control lever to recline the front seats in a most inconvenient place and difficult to reach. You cannot put a set of golf clubs in the rear compartment unless you put down one of the rear seats. Noise level is very high inside the vehicle.

I purchased a 2010 Buick Lacrosse in July of 2010 and since I have bought it I have spent over $5000.00 in repairs in addition to warranty repairs that were covered. My check engine light came on and I was given a list of codes that were causing the problem. I fixed all recommended issues, only to have the light come on again a day later. I was given the run around about how that one light controls hundreds of components and that the dealership would fix it. The next day I was given the bogus excuse that because the area where my tank was located had been dented that I needed to replace the fuel tank reservoir because that was causing the problem. I took my car to a non GM dealer and was told it was something going on with my engine. I took my car back only to be told that it was my timing chain after I raised all kinds of hell about the erroneous diagnostics. After that repair, maybe a month later my car starts overheating and I was told that it was my water pump and that was going to be an additional $1200! I am so sick of this car that it is pathetic! I thought about trading the car in towards the purchase of another but with all the invested money on repairs, I feel like Im losing! I would never buy another Buick. I own a Lexus and BMW and have never had these kinds of problems. I love the body style and luxury of the car but the mechanical issues are too much for me. It seems that the quality of these parts are sub-par and below industry standards, just listen out for all the recalls that GM lists every month seems like! Imagine the other numerous issues that get swept under the rug only to be footed by the consumers. GM will lose a lot of its potential customer base with these mechanical concerns because anyone that asks about the performance of my car gets an earful thats surely able to deter them from buying one!

My Buick Lucerne is very roomy, modern and nice. The ride is smooth and it has a display on the dash that keys you check air pressure, oil life, your estimated fuel mileage so you can plan your next fill up while on the road and other things that need checked regularly. However, its hard removing the car seats and the back seat just to get to the battery especially when you have small children that are still in car seats. But other than that, I like the heated seats and nice safety features such as an extra little mirror on the side mirrors so you can check your blind spot.

I like the look and feel of the Buick Rendezvous. It was in a price range that I could afford. I think it was a good choice and its very comparable other models but I do like a lot of the features that this car has. I have a fairly large family and the Rendezvous offered the space that we needed to travel comfortably. With 3 kids space is important. One important feature that I like is it easily accessible for my husband and I to use because hes taller than I am and the seats are just comfortably for both of us. I think I would have preferred 3 row seating instead of two and for some reason by Side mirrors seem to be bigger than most cars. The body of it is big and I prefer it to be a little smaller. But other than that Im very happy with the purchase.

We bought our 2013 Buick Regal brand new from Castle Buick in North Riverside IL. We purchased the car thinking the 4 cyl. engine would be more economical than our Chevy V6 cyl. Impala. The Buick 4 cyl. has yet to come even close to the E.P.A. mileage ratings and after 60000 miles still cant touch the overall mileage of the Impala V6. At 32000 miles we had to replace right rear wheel bearings and a engine pulley that turns the pumps. Which the dealer Castle Buick replaced under warranty. Then a few thousand miles later the wheel bearing went out again. The dealer replaced the bearing for real this time under warranty. Now 69000 miles the engine pulley went out again and the dealer claims its out of Warranty even for the one they replaced at 36000 miles 20 months later and charged us $443.00. Very disappointed in the Buick Regal and Castle Buick. Ill think twice about another Buick. Honda here I come.

I have a 2002 Buick LeSabre and it looks as good today and drives like new despite being 16 years old! It one of the cars that is considered as a do not die vehicle!

Buick offers a variety of sleek yet safe luxury vehicles that are guaranteed to leave you with leg room and trunk space, even in the smallest sedans. This car can hold up to six people comfortably because there is a secret seat between the driver and the passenger. You could fit three car seats in the back, though it would leave you limited room for diaper bags. This car has a modern design that is not too flashy. It is equipped with radio and cruise controls on the steering wheel, so you never have to take your eyes off the road, and a day/night sensor for the rear view mirror so that glare is less of a problem. You can upgrade and customize to include a moonroof, driver memory key sets, and a variety of other comfort features including radio and interior fabric, as well as screens and gps.

Regal, Somerset, and mostly all their brands are reliable, and the pricing is very acceptable. This car is up to date with a lot of features, it also come in select colors. Its safe and stylish. The inside comes in factory or custom interior. I love the fact that you can use it for any occasion. The passenger capacity of this car is wonder, you can fit the whole family, take road trips, do grocery shopping or whatever your needs. This is great with space. The upgrades and personalization of this car is what make this car a great deal for your money. I love the different ways you can make your car the way you want it as well as the color and design. I would recommend this car because it last for years and like anything else if youre good to it, it will be good to you.

Buick has a lot of family cars in different colors with different functions. They have great safety functions and now the newest ones have wifi. They have spacious rear seating. Seats up to 5 and has lots of leg room, perfect for kids or a big family. They have many colors to chose from, Sport touring models, racing inspired, medal sports pedal. I got a small car and its a luxurious car. It has heated steering wheels, good gas mileage, power controls (8way) on the driver seats, heated seats and premium audio. Also lets you Bluetooth your phone for easy driving.

Cars been a brilliant car. Was great on gas mileage. Smooth ride and is the older model Buick Century. Have had a lot of Buicks in the day and theyve all held up great. And theyve all been great cars. They are built safe back then and that is what else I like. Its been a real durable car. Deer have ran in it a few times and been fixed and still keeps going. Lots of room to haul passengers and room to haul groceries too.

A friend bought a Buick LaCrosse with an extended warranty & after owning this vehicle as a 2nd owner for only 4 months the check engine light came on. After retrieving the error codes which show that cylinders 1, 3 & 5 are misfiring she contacts the dealer who asks if this was the 1st time this has happened, to which she answers yes. The dealer then states that this is a common occurrence & that this GM 3.6 liter V6 engine misfires but not to the point of creating a mechanical issue. After doing some research I come to find out what appears to be plenty of reports/complaints of the exact issues (& plenty more) that shes having.The check engine light eventually goes off the following day just to come back on about a week later but this time causing the vehicle to completely shut off & losing the power steering while navigating a left turn onto a busy freeway on ramp. Once again its the same error codes so after advising her she contacts Buicks Customer Care 800 number to assist her getting this issue resolved. After being reassured by a supervisor she makes an appt to drop her car off & be placed in a loaner. On the day the car was dropped off no loaner was available until almost end of business day at which time shes told shell be charged another hour of diagnostic fees ($119) because after having the vehicle from 8am they were not able to diagnose the problem but do state that theyve discovered what appears to be rodent damage, yes rodent damage to a wire harness. What they dont realize is that I removed the top cover that protects the cylinders to inspect & take a few pictures prior to the vehicle being arranged for drop off. As a foot note the vehicle is parked in a garage in Goodyear, AZ every night where there is no rodent problem.She is now waiting to hear back from Yates Buick. The vehicle is also experiencing transmission issues (delay in shifting/jolting) as well as an odor from the AC unit, the driver seat doesnt always recognize one of the programmed memory settings & although the heated side mirrors function is turned off, when the vehicle is started through the remote start feature they turn on. This vehicle has 54,000 miles & is in great exterior condition. Hoping that GM (Buick) stands behind their name & brings the vehicle back to a reliable working condition that one would expect for the price one shells out. Stay tuned for the outcome.

Within two years of owning this vehicle (2014 Buick Verano) we noticed what appeared to be paint looking dull on the hood, roof and trunk lid. The change was gradual and now there is no top coat left - did anyone else experience this with their Buicks? Our car is black. We do not live near the ocean.

They mostly have big cars. I like big cars but a few smaller vehicles would be really good to choose from. Other than that I like the car. I really do like the overall big professional look. It looks nice and I feel it runs well too, includes a ton of features as well. High passenger capacity and good storage for groceries, and I think its really good for traveling far and Im really satisfied. Its awesome that I can hold so much.

My 2014 Buick Regal exploded at 5000 miles on the highway. And I got injured and had to stay at the hospital for 1 week for burns and MRSA caused by the explosion in the Buick Regal. I am never buying a car made by GM ever again. Thanks a lot. I will never drive your cars ever again, not even if you give it for free.

This automobile is not only beautiful, its spacious, comfortable, quiet and a joy to ride in. Weve taken it on many road trips with great music and plenty of room to stretch out and store whatever we need to travel with. On family excursions we pop up the third row seats and off we go!

We bought this vehicle in January 2016. 13 months after purchase the engine jumped time and the whole engine needed to be replaced to the tune of almost $10,000. Repairs are expensive on this vehicle.

Ignition module failure 8/11/2014. After 58000 miles my 2008 Lucerne would not start. Repaired by dealer for $500. Have complaint number but so far no response from GM.

The Buick has cruise control, air conditioner, power windows. Its good on gas mileage, has airbags, all wheel drive, manual trunk, GPS, and leather seats. Its a very beautiful designed vehicle. It has great bumper to Bumper warranty, and good prices. Its a good performance vehicle, and has lot power, lot of color design on the vehicle, and comes with extra seats. There are vents in back for Ac and heat. This vehicle upgrade is wonderful and the technology they did to this vehicle is awesome. Its a wonderful personalized vehicle for customers looking for in a vehicle. There are more rooming vehicles on the market. The extra seat in the back helps out a great deal. You can the back seats down, tuck them out also. You got to look at this vehicle.

My 2010 Buick LaCrosse floors get wet from rain water. Not every time, but I have shopped it four times since buying it new. Its in the shop now and has been there four weeks.

I picked a used 2013 Verano Turbo with 6-speed manual transmission. What delight to drive and has been worry free for 20,000 miles Ive owned. I set the cruise control at 70 mph and the little Turbo sees 37 mpg all day long. It is super quiet and handles like a dream. I like the Verano so I leased a Buick Encore for two years. When the short 20,000 mile lease was up I was sad to see squirt be returned. Again another flawless Buick I have owned and a joy to drive.

I bought a 2006 Buick LaCrosse several years ago. Two weeks after purchase, the check engine light came on. It would take at least two pages here to list ALL the problems Ive had with this car EVER SINCE!!! I have now spent over $5,000 on repairs, and as I write this, it is powering down, and the reservoir coolant keeps leaking... somewhere not visible!!! I dont have any more money to bring it to a Mechanic AGAIN!!! The last time I brought the car in for repairs was at Auto Select at 2128 Main St., Green Bay, WI. 54302 (phone: 920-465-3790.) I had to take out yet ANOTHER loan to pay them!!! ($1,600) If A & B Auto or GM doesnt make this right, I feel personally obligated to let every one of my Family and friends know how they do not stand behind vehicles!!

While driving my 2014 Buick LaCrosse to exit from the interstate, I let off the gas to reduce speed and when attempting to pick up speed, car would not accelerate at all but the start button was green. There was no jerking or shaking or any noise from the auto. Turned on my hazards, placed car in park, turned the car off and restarted. The engine light did not come on and car worked as normal. Not sure what happened but wanted to place the incident on record.

Bought a 2016 Buick Verano for my son. Monday morning he was coming home going 65 miles per hour. The car stalled or completely turned off. He managed to get to the emergency lane. Today is January 4, 2017. This car was purchased on November 29, 2016. His first payment isnt due till January 13. He called the dealership. They wanted him to bring it in the next day. I talked to the salesman. They got him a loaner car for Monday. They called me today and said there were no codes and they took it out to drive and everything is OK. Well its not OK for me. They have no idea whats wrong. The GM rep at the dealer told me the same thing Ive seen on other sites. No codes no problem it drives OK. Finally this car had 29 miles on it when bought it. Now has just under 300 and the first payment hasnt been made yet. My son is worried about driving the car. I hope this isnt a lemon.

I own a 2010 Buick LaCrosse. The passenger door came back and made an 8 gash in my 88-year-old mothers leg. She went to the emergency room and has spent a day and night in the hospital because of this. There is a chrome strip along the door that sticks out from the door, and this strip made the gash. The Buick dealer first told me he would fix the strip. But after speaking to the corporate office, he was told that he couldnt touch my car and couldnt do a thing!

Buick comes pretty much standard with all that comes on ANY new car in this day and age. Electronic locks and windows, sleek, almost space time looking, nice four tires and rims, four-door sedan model with boot assist trunk for when your hands are full, looks incredible and we love it. There was plenty of room for 3 adults in back or 2 full-size car seats or boosters plus room in the middle for a third passenger.

Purchased pre-owned certified Lacrosse w/ 28k miles, from dealer in North Central Texas. In less than one year this vehicle has left me stranded twice. The second time the car failed, I was half way to the dealers shop. The car had to be towed the rest of the way. Timing chain issues and several codes flashed after vehicle was inspected. Dealer is now demanding proof of oil changes and attempting to back out of any warranty obligations. Purchasing a car on good faith and trusting GM to stand behind their products is a fools errand. No wonder the majority of folks in the US buy trusted and high quality Japanese automobiles. After repairs are made to my Lacrosse I fully intend to purchase a certified Toyota Avalon. Disgusted.

My husband purchased the Buick LaCrosse 2011, and most every time, I get out of the passenger side of the car, I hit my knee on the part of the dashboard that points out. I have so many injuries to my left knee, I cant tell you. Soon, as it heals up a little, I go in my husbands car, and hit it again. I tried adjusting the height and distance of the seat, but I dont want the seat to be way back, or someone adjusts it, and I forget to push it far back. I have never had anything like this with any car I was in, ever. I have a real dislike for this car, and I want him to give it back. I would like to know if anyone else has this problem with this car design.

I own a 2013 Buick Verano. It is garaged and it only has 22.000 miles on it. The clear coat on the hood and roof is dingy and almost not shiny at all. I was in a parking lot the other day and took a pic of a Buick Verano with the same problem! Has anyone else complained about this?

The Buick LeSabre was an affordable means of transportation and a comfortable riding car. It was a four door sedan, nothing more or less. It also has average looks and good gas mileage. I could not have asked for more at that time of purchase.

This car was the first model produced in this series. That said, it has quite a few problems. It consumes quite a bit of oil, as I am finding myself adding a quart of oil at least every two weeks, on average. Before realizing this, I had to replace the timing chains after the first 75000 miles, which is unfortunate.

Stalling and not starting of 97 buick lesabre - I have watched the recalls and saw that they go back as far as my year but not the model. My one owner 97 was purchased from a Buick dealership 3 yrs ago with only approx.117,000 miles. I figured was going to last until I quit driving as Im 66. In the first 5 miles I drove, the check engine light came on. My sister who got the car for me was adamant it was fine when she drove home and dew places trying it out. She had to have them replace the battery before she got it. We took to a garage where the gas cap was replaced and the man said that was probably all it was. Light went off till filled up next day to return back to me home...right back on, was running fine so ignored it, drove 225 miles home. About 2 months later after having auto parts house check codes went off. Stayed about 1 month. The next time came on, different code showed up. Had towed in to shop after wouldnt start and they kept 2 days, said couldnt find anything wrong. Week later stranded me a second time ..so after waiting about 20 min it started up. Got home...son looked, checked all wires etc...said didnt see a problem. I drove back 225 miles. Back in July, got there - had to have water pump replaced and the air quit working on. Hi fan only works on med. Now for 3 yrs I have had nothing but problems. Replaced starter because after having to bump start to try get going, it went out. Wires plugs all small stud trying to fix, nothing has worked. The car cut completely off while going down highway at 55, 6 months after got it. Now happens about once every few weeks, nothing works at all. Cant steer and so afraid someone will hit me trying to get off road. This car is only transportation I have and on fixed income. Cant afford another one, still owe my sister about 1000 dollars on it. She pd $3500.00 at Buick dealership in Statesville N.C for it. She just recently had to replace thermostat and needs serpentine belt which I have but not on yet. The other thing is the not starting when you drive. Make a stop or 2 then wont crank....have to wait at least 12 - 15 min. Sometimes you get lucky and it started. Most of time you have a cycle 1st try 12 min....2nd, wait 15 - 20 more min, then wait full 20 min again. Usually 3rd time after waiting up to as much as an hour she cranks...but has had to be let sit in yard at home for several hours before will start.This is serious and needs to be addressed, this car is dangerous and needs to be on the switch problem recall. Im at my wits end with nothing to fix it with. Yes it was a used car but supposedly according to your dealership was a heck of a car. Nothing but worry and problems, since Ive had it Im stuck. Please help me before I become one of your GM statistics.

Ot is an oldie but goodie Buick Century 2001 classic. It has 80000 miles & is still running smoothly. It has a cd player & runs like silk. I own it & dont have to make a car payment but do have to take it to the shop for little repairs, oil change & coolant etc.

I bought my car a year ago. Both interior door panels on right side are damaged. They said they would order them and replace both. I have literally called them every month and there’s some excuse! I still have never gotten a follow up call from anyone! All the managers in all departments know me because of how many times I’ve been in. Now my engine light has been on 3 days! I’ve left 7 messages between my service guy and his manager. I need to make service appt. No one will call me back! It’s horrible service. I asked to please let me know even if they are too full to fit me in. They just ignore me. Maybe I’m being too nice??? I would never buy a Buick again!!!

This car has almost 300,000 miles and is still a decent car. My Buick Lesabre has almost 300,000 miles and is still going. I purchased this vehicle due to great reviews on the engine Buick used for this vehicle. I have kept my oil changed and regular tune ups. And I believe that makes a difference in the life of your car. I recommend this vehicle. I see a lot of older Buick Lesabres on the road daily. So they must be doing something right.

It is a very durable, reputable car. Not a car or brand that you would have to pay a bunch of money! With the value you would expect a distinct appearance and non standard features from this brand. But the various upgrade and personalization options offered by this company and brand are limited because it has a small about of availability.

Bought a used 2012 Buick Enclave with just 60k miles on it. I was told it was a great safe family vehicle (by sales associate). 3 days after purchase the #2 injector failed and stranded us. We brought it back to dealership and they took it to Buick hall and had it repaired. A week later we were stranded again for the same issue (reduced power, smoking, fumes in car, stabilitrak alert all the same symptoms). This time we took it back to Buick hall and they said it was just an injector misfire, refused to replace it. We asked about recalls and they said there were none. A few weeks later all the same things happened and we called them. They wanted 200 to test fuel system, knowing we knew what the issue was, then said if it was in fact the injectors again its eight hundred per faulty injector. I have NEVER had so many issues with a vehicle in my life. We are a single income household with four young boys, we cant afford to shell out all this money and now we are stuck in an unsafe lemon that has stranded my family on the side up the road for this same issue several times since. Total of 6 months weve had this LEMON!!!

This car has a very distinct style. It has a sleek design, more air resistant and aerodynamic. The vehicle has custom rims and wheels. Has a navigation built into it. It has factory tint on all the window. The rearview mirror is also tinted so in the night time you do not get the glare from other vehicles. This vehicle is very roomy. There is a lot of leg room in the front and the rear fits two adults and one child giving plenty of leg room even in the back. Best vehicle I ever bought.

My 2014 Buick LaCrosse has been in service with the dealership on 3 occasions for a total of 12 calendar days to attempt repair on my lack of reception and static on the FM radio stations. General Motors claims that it is due to obstructions and obstacles in the market. I have driven 6 other vehicles without any problem and work with an additional 75 co-workers that do not have any issue with FM reception. The odd part is I live in Scottsdale, AZ where there are no tall buildings, obstacles, perfect weather, no trees or bugs. Im not sure what obstructions they feel we have in Scottsdale.

Be driving down the road and the radio just stops playing and the touch screen will not work, dont know what to do. Called the dealership waiting to see if its covered.

Buick has a variety of cars, including smaller models and some newer SUV style models. The brand has been releasing more upscale looking cars in the last few years. The cars I have shopped for seem to have some nice upscale features such as high quality speakers, leather seats, rear view cameras (some) and the seats are pretty easy to adjust. There are some extra sound, screen, and radio features that seemed interesting. Buick seems to have average space for passengers. The driver and passenger seats feel a bit roomier, but the back seats on the model I bought are a bit smaller. Still comfortable though.

I was waiting at a signal in my 2015 Buick Enclave, I heard a loud boom. I looked thru the rear view mirror as I heard the sound of the glass shattering then it exploded. The glass exploded into my car, landing on the front seat, mid row seat and on the dashboard. The lady behind me witnessed the whole thing. She said nothing hit my car window as we looked for signs of anything on the ground and in the car. Im so thankful my children (who love the third row) were not in the car.

I love the Enclave! It’s classy and spacious. I am not a huge fan of the navigation I find it outdated and dinosaur like. But overall I love it. The three row seating is ideal. The sun roof is perfect and has a screen. Heating and cooling could not be any better especially the seats.

I just purchased a 1995 Lesabre for basically nothing so I cant complain much, but the problems Im facing is about 5 minutes after I first crank the car, it suddenly dies. It cranks right back up but the Security light comes on and about ten minutes after that, the engine light comes up. It seems to run better after the engine light comes on, which I figured is the computer trying to correct something that is wrong. Other than that the steering is super noisy, which is expected out of a 20 year old car. I love the way the car rides, its super smooth and runs great other than the problems Ive listed. The car is a 3800 with around 220k miles on it.

I have a 2010 Buick Enclave. It recently started having steering issues at low speeds. I took it to my local repair shop and recommended a rack assembly replacement. It did not fix the issue. I did some research and found that Buick has been problems with this issue. I took my car back to the repair shop and they looked and found that there was a special coverage adjustment for this. It extended the coverage for 10 years or 150,000 miles. They say they will pay for the expenses if they have already been done. I was told I was mailed a recall in 2014, which I did not. This was about the time I purchased the car used. The representative had my mailing address as MA not MS. Then said it was MS.Bottomline, they refuse to pay for it, saying my deadline was 2015 and I should have taken it to a dealer. I had no knowledge there was a recall (even though it had been in dealer earlier in year) and did not have issues until late 7/2016. If I did, why would I take it to a local repair shop. Guess the 10 year extension really does not mean the paper it is printed on. The local dealer would not even attempt to help with getting a refund, even though on page 14 it says they should help. Not please with the Buick family with my first Buick. Likely to be last due to this.

2017 Buick Regal looks kind of like a luxury car. Theres two door and four door sedan. 2017 Buick Enclave is a SUV four door. 2017 Buick Cascada is a two door sedan drop top very luxury looking vehicle. My car is a sedan two door. Looks like jail bars in the front. Diamond shaped front lights indent in the hood. The paint job is a nice one. Ive got a chrome finish that looks fantastic. Its very roomy enough room to fit five people.

Let me start out by saying that the Verano is a nice looking car. However, I have noticed that the transmission can randomly shift hard, and sometimes the car hesitates a bit when I try to accelerate. I hope this car doesnt give me any problems at all.

This is a very smooth ride with little to no outside noise. I love the stereo with Boise speakers. The double moon roof is awesome. The heated and cooled seats with the heated steering wheel were what really sold me on it. It comes with plenty of leg room for my grandsons that are all tall basketball and football players. I have the Enclave with a 3rd row seat. It gets good gas mileage.