This car dont have a lot of the update in them. It has no backup image and is not good on gas. Hard to find parts for the car, too, but the car drive smoothly and is easygoing, too. And its good for the space inside the car. You can set 4-5 people in the back and its got very Nice seats, heats very quickly, cool off very fast. Theres lots for room in the trunk, too, so its great for travel, and it is nice looking on the outside. Its very good quality.

I bought a 2003 Buick LeSabre from Faulkner Ford in Quakertown. It had 74,000 miles on it and I thought it would be a good used car. I didnt drive it right away due to car insurance problems. We took it on vacation and the air conditioner worked until we reached our destination. I couldnt take it in for service due to my work schedule. Once I took it in, they told me that the air compressor was cracked and leaked out all the freon. I believe they knew about this repair when they sold me the car. The repair is going to cost between $500 and $800. I looked around and cant afford to fix it since it was financed. I believe it was a deceptive deal. They sold the car advertising that it had air conditioning when in reality it didnt. I was furious. I talked to the service department and also the sales manager trying to get them to do the repair. I have a warranty but of course, it doesnt cover those repairs.

Gets stuck in first gear. In the shop over 30 days. GM cannot fix it. Car a lemon from day one. District Manager doesn’t get back to you. Very poor customer service. The interlink system shut off all the time. GM cannot fix that as well. Need to give me my money back. Also dealers keeps damaging the car when they try to repair the car. GM need to take the car back. Case open Since February. All I can say is this is ridiculous. Don’t buy GM.

We are NOT off to a good start with Buick! My wife just purchased a brand new Buick Encore, and her A/C failed completely on the first day of ownership! Ironically, one of the reasons we went with Buick was because of the supposed excellent reliability of the brand, as indicated by what we read on the internet (J.D. Powers, etc.). The car was brought to the dealership, where they are looking at it as I type. I hope we didnt get a lemon! Time will tell...

The 2007 Buick Lucerne is not much of a car but it rides nice. Has given me very few problems but gets good gas mileage and is great for long trips.

I own a 1998 Buick Skylark. The vehicle had 24,000 miles on it when I purchased it. It now has 117,000 miles on it. Two years ago, while I was driving the car, it just stopped on me. I was told that a camshaft was broken and that it would be easier to have the engine replaced instead of trying to fix the camshaft. I kept the vehicle maintained on a regular basis. I replaced at least 3 water pumps, 3 intake manifold gaskets, 2 EGR Valves, as well as other repairs. I didnt find out about the Dex-Cool recall until 2009 when the car stopped running. This explains why I had to replace water pumps, intake gaskets, and EGR valves so frequently. Is there any help for people like myself who cant afford to keep sinking money into cars in which the Dex-Cool product caused other problems?I am without an automobile. I had the vehicle towed to a repair shop to have an engine installed but finding an engine with low mileage is next to impossible. The cost for a used engine with over 200,000 miles was $1,700. A rebuilt engine will cost $2,800. The blue book value of the vehicle is around $1,900 if its in excellent condition.The junk yard will probably give me about $100. The body of the car is in excellent condition. I have looked for used vehicles in the $1,500 to 3,000 price range and the mileage is considerably higher than the mileage on my vehicle or the vehicles history in general is in question or both.

At 87,600 miles the wave plate for the transmission in my 2008 Enclave is gone; $3800 to rebuild, $5400 to replace. Apparently the wave plate is a consistent issue with many of the GM products. GM should take responsibility for this faulty part and issue a recall. After the local dealership quoted me the price, I call GM corporate to complain. There are thousands of complaints on the 2008/2009 Enclave on several blogs & forums. GM took my complaint and contacted the local dealership and came back with - 30% off the rebuild with 12 month/12,000 mile warranty. Please note the rebuild will ONLY replace the broken parts. All the other OLD parts will not placed back in.

I purchased a 2014 Lacrosse and was told the number 2 package would ride better, so I purchased it. The thing rides like a lumber wagon. Unless you want a ruff riding vehicle stay away from this package. Customer service offered little to no help, referred me back to the dealer, and they had very few ideas to improve the ride and never offered me any compensation. So far I have spent about $1700.00 to fix the problem. I dont know if the customer service people know anything about fixing a problem like this? You would think someone in the company would know what to do!

It offers several models. It has the Buick Lacrosse and the Buick Regal. The exteriors of both cars are roomy and comfortable. Both are an easy drive over many types of terrain. The Lacrosse comes with heated leather seats with lumbar adjustment, free 4G wifi, and exterior has clean and bold chrome. It has a V6 engine and includes OnStar technology. It also has voice-activated technology. It has air conditioning, power steering and Bose sound surround. It has remote keyless entry and vehicle starter system plus a moon roof. It has a seating capacity for 5 people with plenty of leg and head room. It comes with a lock system for rear view baby seats. It also have headrests for passengers.

I have a 2006 Buick Lucerne, purchased new and maintained regularly at GM dealership as per the maintenance manual. Last week of December 2012, a grinding noise was heard. My wife took it in to Highland Dealership in Aurora, ON and she was told after a thorough check up that there was nothing to worry about and she could drive it safely. Four days later, I took the car back to the dealership complaining about the same noise. Later on that day, they called me to let me know that the transmission broke down while they were test driving it.Again, the car was maintained regularly as per the maintenance manual at the GM dealership and they had flushed the transmission at 65K. The transmission broke down at 124K. I have never pulled or towed anything with the car. I was surprised, called in to GM Canada customer service to complain and was told by a manager that regular car maintenance at the dealership means nothing and will not elongate the life of the car. What had happened was an expected mechanical failure and is due to bad luck! Sorry, you are on your own and the dealership that repaired my car gave me an excellent deal and I should be happy. I just could not believe my ears and after all the expensive maintenance as recommended by GM at a GM dealership, it does not elongate the life of a car and GM Buick transmission is made to last only 120K?!

My Buick has issues with my coolant. I had to install a water pump and a new thermostat was installed. Now they tell me my motor mount is broken. Also one day my 2006 Buick Lucerne would not shift out of park. I take it to the dealer and they tell me I need a shifter assembly. This is starting to be very costly. I did some research and a lot of people have these same problems. How would I file a complaint directly to GM.

I purchased a 2011 Buick Lacrosse in 2012, brand new in 2013. It began having electrical issues and as of this date has gone through 5 batteries. There have been numerous issues with computer sensors, air conditioning and overheating engine power. This vehicle has left my wife stranded on 2 occasions and on others it had to be towed to the dealership for repairs. I made Buick corp office aware of this ongoing issues back in 2013 and as of this date they advise that there is nothing they can do. Prior to the warranty expiring it experienced 1 cylinder failure and now after said warranty its experienced another cylinder failure. It only has 40k miles. This s the worst vehicle Ive ever owned. I will never purchase another GM product again. They do not stand behind their products. Buyer beware.

I really enjoy my car. It is really wonderful, works well, and gets everything done. It was quite easy to pick out. Buick is wonderful because they care about their customers and will help you find the car that meets all of your needs. I have a radio, television, and air bags in the front and back seats of my car. These came with a family plan that was no extra charge, just for safety. I found this to be really awesome and convenient since I have children and am generally transporting kids from school and such so it helps.Also, I got an upgraded sunroof for the summertime and it works amazing! It opens automatically with a small button that I have in the drivers seat so I dont have to fiddle with the roof while I am driving when I am in need of fresh air. And I love that this car has so much room and space for my family, kids, and even friends of friends of friends! Everyone can fit and we can carpool.

Transmission issues with 2008 Buick Enclave. Called customer service and was advised to have vehicle diagnosed at customers cost. Dealership stated transmission was damaged due to faulty wave plate. Call customer service back and specialist advised me that I was in the time period but over the miles that they would not warrant their product. Dealership states that replacing transmission would be $4500 dollars. Car was maintenance property but faulty wave plate caused damaged and Buick will not assist with repair bill. Will not purchase another Buick vehicle in the future. Lost loyal customer forever!!!

I have owned and driven Buicks most of my life (77 years old), I have had more problems with my present car, 2008 Buick Lucerne, than all of my other Buicks combined. I had problems with lane departure system twice, door lock twice, recall and disconnection of heated washer system, door handle came loose and almost lost it, rear window wont operate, lane departure system started working once in a while and then stopped working at all. I have always believed in buying American, but I dont think I can buy another Buick. I bought this car at Everett Buick GMC in Bryant, AR. The VIN # is **.

My 2015 Buick Encores engine blew at 40,000 miles on Christmas eve. It is all under warranty. Theyre replacing the engine and that took a few weeks for the Buick dealer to get because there were problems getting the correct engine from GM. Then, when they installed it, it had a wrong part. The dealer had been trying to get that part from GM for weeks but no idea when they will get it. The dealer asked me to help by calling Buick Customer Service to escalate the problem of getting parts to the dealer. I have left messages every other day for over a week now and twice requesting a Supervisor but I still havent received a response from Buick. My car has been at the dealer a month and a half now, I have no car, no loaner, and still no response from Buick customer care. I recommend choosing a car made by a different company because what good is a warranty when they cant get parts to fix your car and nobody cares enough to return a phone call. Not a good company.

There are several models of Buick including models from luxurious to very economical and from small to large. The distinct look of the buick vehicles can be identified by an emblem containing four objects and four or five openings on both sides of the hood which covers the engine compartment. There are also a lot of upgrade and personalization options available including types of engines and body styles and safety features. Many of the features that come standard are tire pressure checks, compass indicators and radios. In my Buick Lucerne it is difficult to get three passengers in the front seat because of the console between the driver seat and the passenger seat, but there is ample room for 3 people in the back seat and there is a very large luggage compartment.

Paint is worn off in 4 spots on my 2017 Buick Enclave. Not stone chips, but 2 sections of paint missing. I have pictures of another Enclave in for service at the dealership that has paint missing in the same exact spots. Buick wont cover this, saying that its because we drive it on a dirt road. So, buyer beware... If you live on or drive on a dirt road - BUICKS ARE NOT TO BE DRIVEN ON DIRT... DO NOT BUY ONE. (Our Chevy Cruze and 2 different GMC Acadias that had 75,000 miles on it never had any paint missing.)

Noise sounds like air intake is restricted causing a whistlingnoise to transmit into the passenger compartment. Told by one dealership that it is the alternator just doing what its supposed to do. The second dealership used a stethoscope to listen to the alternator. The noise was not coming from the alternator but could be coming from the tensioner pulley or the serpentine belt. Tested another new (2015 LaCrosse) and found the same noise. Told I have to live with it. Is this what Buick quiet tuning is? My 2010 LaCrosse did not have that noise. Also no response from Buick!

I purchased a brand new 2016 Buick Encore end of August. I had issues with the car when driving under 40 mph where it would appear to cut out or shift hard. I had researched and found where other people had the issue and it went away a few thousand miles. Then in November at 3500 miles, it happened going down the highway at 50 mph and threw me forward in the car. Then once coming to a stop, I was unable to move in reverse, it made an awful sound and would not move. It would still go in drive but again cut out heavily. The car was towed to the dealer for repair.I am now told that the tool needed to repair my transmission was just ordered last week, over two weeks of having my car, that the tool would not be received until the end of December or first part of January. I am disappointed that GM would not approve for a complete transmission replacement as opposed to repair. I purchased the car loaded with every feature and I am most upset how long I am being deprived from the car.

I purchased a 2011 Buick Enclave with 35,000 miles on it a year and a half ago. First 3 months I had it the transmission went and needed new brakes. Its been in dealership 2 more times with a squeaking noise that steering wheel makes. Both times I was told it was fine. Now its back at the dealership because it suddenly wouldnt start. When I finally got it started a message appeared stating that engine only has half power. Not to mention that as you are slowing down from a speed of about 50 mph the front end feels like it is skipping. Guess I will be told that is nothing either. Each time I am without my vehicle for days. Guess I should have kept my Honda Pilot.

Wrong head rests on Envision. Sales lady promised the Capital Buick in Edmonton could fix the problem. Now that we have signed the lease and have the vehicle she denies saying they could resolve the issue. The Envision is unsafe to drive, with the present head rests and we are stuck with a SUV that is extremely expensive. Paddy is wild with rage and is planning on taking the Envision back to Capital Buick and demanding they cancel the lease. We are considering a Mazda, as our friends recommend the SUV and the service people. Now I know why there are so few Buick on the streets.

I really love the car. The gas mileage is the absolute best. The absolute great dynamics of the whole car is my overall experience with the car model. It is the best car I have ever purchased and I plan on purchasing the same type of car next time.

I purchase my 2017 Buick Verano April 29, 2017 from Hanlee Hilltop Buick in Richmond, CA. The vehicle had under 40 miles on it when I purchase, so I felt that it was a brand new vehicle and with the deal it was great. My problems with the vehicle started in August 2017. I went out to start my vehicle one morning and it would not turn over. All my lights and radio came on when I turned the key. I called roadside service to give me a jump start and the vehicle turned over. I took the vehicle back to the dealership to get looked at and the mechanic stated that nothing wrong with the vehicle. The vehicle started up and I drove off. After that incident my vehicle start acting up again on November 23, 2017.This time the vehicle wouldnt arm and I had to lock it from the inside. November 24, 2017 the vehicle wouldnt start again. So my vehicle was towed to Lehmers Concord Buick since theyre closer to me. Concord stated that they checked my vehicle thoroughly and they couldnt find anything wrong with the vehicle. December 13, 2017 my vehicle would not start, Buick roadside came out and jumpstart my vehicle. So as of right now Im fed up, Im having more problems with this brand new vehicle. The mechanic specialist at the dealership cannot find the issue. Buick roadside service had to come out multiple times to jumpstart my vehicle or tow. Also my neighbors or family members would jump my vehicle.The service department ask me all the time, are you leaving anything on in the vehicle? No, Im not. If I was, its a new vehicle why is it shutting down. I had problem in Feb. 2018, end up getting an jump from a neighbor. My vehicle is still under warranty and Im afraid that they going find whatever is wrong with the vehicle after my warranty has expire. The wouldnt start on June 10, 2018 at a family event after the vehicle sat for five hours. I had to get a jump from a family member. Again, on June 16, 2018 went out to the vehicle after shopping with my daughter for a couple hours and the vehicle wouldnt start. I took the vehicle to Buick on June 18, 2018. They again look at my vehicle thoroughly and reset some things. Vehicle was running good for almost a month.July 13, 2018 about 1140 pm I was leaving an event went to start my vehicle and it wouldnt start. I sat on OnStar for three in half hours to try to get someone to tow the vehicle to Buick in Richmond or Concord. I end in Richmond around 430 am on Saturday and had to catch Uber from Richmond to Antioch. My vehicle was left on the streets cause Buick didnt have no open drop off location with a situation like this nor a drop box for keys. I went back to the dealership Saturday morning about 9 am. I was told that its nothing they can do to my car until Thursday or Friday of the following week. My vehicle would have to stay on the street until Monday morning. As of today Im trying to use the Buick roadside assist to tow my vehicle from the Buick in Richmond to Concord. Thats hassle, I spoke with a young man at Buick roadside and he stated that someone will give me a call within four hours due to my situation. No callback! I called this morning and received a little help, still waiting for the call back about my tow from Richmond to Concord. Im going have to take further action, cause I know Buick most likely not going to let me out of the contract. THIS VEHICLE IS A LEMON!!!

My Buick Lucerne is very roomy, modern and nice. The ride is smooth and it has a display on the dash that keys you check air pressure, oil life, your estimated fuel mileage so you can plan your next fill up while on the road and other things that need checked regularly. However, its hard removing the car seats and the back seat just to get to the battery especially when you have small children that are still in car seats. But other than that, I like the heated seats and nice safety features such as an extra little mirror on the side mirrors so you can check your blind spot.

Buick has always had a shape with the way the cars body lines are and the interior is a lot of the same as well with them all and they all have the same steering. Its a older car but still my favorite and includes bluetooth radio and remote for the radio as well. It also includes sunroof and bigger engine a 455 big block. You can add a lot of things to the cars. They have a lot customizable features and can even change the sunroof style. 4 people is good enough. Its a family car. It can do anything you need to do with your average size family and has somewhat good gas mileage as well.

I need a part replacement for an oil or transmission leak. Its not available according to dealership and on back order...for over a week. While not a large leak, the possibility exists it may increase and prohibit further driving. Buick is a 2010 Lucerne and is also ready for a recall which was to be performed simultaneously. Is it possible a company as large as GM cannot ship said part immediately? Further, Jim **, Dealer of Orchard Park NY should return my calls and at least let me know of progress or lack thereof.

I love my Buick Lucerne my dad retired Buick here in Michigan and Ive only driven Chevy or Buick. No worries.

In 3/2012 I had to replace the intake manifold gasket, heat upstream sensor, oil pressure switch, engine oil because of engine coolant leak that could have blown up the engine and then just today 7/16, 2014 it leaked again and I had to pay to replace the water pump and flush out the dex coolant totaling $1,142.25 in repairs because of it. I had to do other repairs not sure if the coolant caused it. This has affected my credit worthiness and resale value of vehicle.

My car is a nice SUV and it has Bluetooth blind spot and aux cord and back up cam. Its good on gas and roomy, comes with a sunroof and the staff knew exactly what I was looking for. The Color is nice and has chrome on the side mirror, the tag plate and dashboard. I had upgrades but strip seats in. I also asked them to put a cover in the trunk so I dont sharched and chrome on the wheels and tint on the windows. It is really nice to ride around in. I have a big family and we go on road trips and everyone is just fine in the car and there is a lot of head room and leg room and a lot of trunk space.

Buick Envision Essence - The perfect size SUV, 4 cylinder so not so peppy. Great gas mileage 28.7 both city and highway combined for my first 15k. Roomy particularly the back seat. Have taken long trips with adult backseat passengers. Also love the blind spot warnings and the complete sunroof. Pricey though. My sticker was 40,543 but bot 15% off. Made in China. Not that many on the road.

I went to service my car for the ABS. They ran a diagnostic and told me it was my left front hub. The mechanic never checked it. I took it to a mechanic and ordered the front left part. Buick wanted to charge 400, my mechanic charged 280. They installed the part, but ABS was still on. I took it back and they checked my car and found out that it was the left rear hub that was completely damaged. I showed them the estimate from Buick and they told me to go there and ask for a reimbursement for a false diagnostic. They started throwing out words like speculate and cant confirm. I spoke to the General Manager and he was a complete sarcastic ** with a snooze you loose attitude. What the hell. Did I pay them for inaccurate information and a waste of my time?

I bought a 2010 Buick LaCrosse from Ewing Buick Plano, TX on 12/29/2010 off the showroom floor. Not being told that this car was in an accident totaling $5600.00 on 10/09/2009 on the right side of the car, 2 doors and front fender was replaced. I have located the body shop manager that was there at the time and he remembers the car and what happened to it. The owner of Ewing Buick loaned this car to his housekeeper to clean his house and his mother’s house at the time. She was in an alleyway and a homeowner came out of his driveway not seeing her and hit the LaCrosse on the passenger side. The car was repaired at Ewing Buick and then back out on showroom floor to sell. When I walked into Ewing Buick on 12/29/10 to buy a car, Rosemary was my sales representative, a very nice person. She did tell us, my husband and me, that the car had a dent on the front bumper, but it was fixed so they would take off a $1000.00 for that. Also, she had Randy, the finance officer, to come in and tell me about the dent on the bumper also. I guess to make sure I was aware of it. My husband and I both said that Rosemary told us about it. I asked how it happened and the excuse given to us was that the car was being cleaned up and the porter did not realize he had hit the post. My husband and I did not think anything about it because they fixed the bumper. But this is a far cry from the wreck that really happened on 10/09/2009 that we were not told about. We found all this out because I was in an accident on 10/20/2011 this year. I was pinned inside this car for 45 minutes because the doors would not unlock. I had to be cut out of this car with the jaws of live. After I got out of the car everyone was surprised the air bags did not come out on the driver’s seat. I had the car taken to Ewing Buick for repairs because that is where I bought it from. About 3 weeks into fixing the car, we got a call from our insurance company telling us this car was in another wreck on 10/ 2009 we told them no because we had bought this car off the show room floor on 12/29/2009. Allstate pulled the VIN and said that it was in another wreck totaling $5600.00. My accident cost about $ 7700.00, replacing 2 doors and back fender on the left side of the car. I went to Ewing Buick on 12/28/2011 to talk to them about the wreck on 10/09/2009 and the General Manager was rude and said that they did tell me and my husband about the wreck. So I am now asking for General Motors to look into this dealership and how it is being run. They did not tell us about the wreck in 2009. I have now contacted Rosemary and she is willing to help us and tell that we were not told about this wreck at anytime. Also, I have Michael, the ex body shop manager, to tell everything about this car also. All I want is for Ewing Buick to make this right. I will get a lawyer if I need to and I will also have Channel 8 and 5 to do a little more on looking into this also if I need to. We are coming to them because we have always bought their cars and would want to continue.

We bought our 2013 Buick Regal brand new from Castle Buick in North Riverside IL. We purchased the car thinking the 4 cyl. engine would be more economical than our Chevy V6 cyl. Impala. The Buick 4 cyl. has yet to come even close to the E.P.A. mileage ratings and after 60000 miles still cant touch the overall mileage of the Impala V6. At 32000 miles we had to replace right rear wheel bearings and a engine pulley that turns the pumps. Which the dealer Castle Buick replaced under warranty. Then a few thousand miles later the wheel bearing went out again. The dealer replaced the bearing for real this time under warranty. Now 69000 miles the engine pulley went out again and the dealer claims its out of Warranty even for the one they replaced at 36000 miles 20 months later and charged us $443.00. Very disappointed in the Buick Regal and Castle Buick. Ill think twice about another Buick. Honda here I come.

The models included do not differ significantly from any other car brand. They are pretty much just more fancy Chevys. Not worth the extra money you will spend. They do not look significantly worse or better than other cars. The standard features and the various upgrade and personalization options are chosen to make you interested in the vehicle but rope you into buying a more expensive model. Buicks capacity is sufficient to carry passengers to any destination you may choose. Go anywhere you want with 5 or less people. No problem. Extra characters.

They are amazing cars, they look amazing and they ride great. We are very happy with our purchase. They have a great look inside and out, very beautiful paint colors. I love the features of them. They are very easy to personalize and make your own designs. They have a great capacity and they are very comfortable to drive in and to ride in. I would highly recommend them to anyone.

Now that I know that the Buick Rendezvous is a money pit, I am certain that the dealer does not care about the quality and reliability of the cars it produces. I have sunk nearly 8,000 dollars into a 2002 Buick Rendezvous because I was locked into a car note and could not afford another car. Sad day when you want to buy American but the product is subpar to competitors. Not only that most of the owners of these cars dont even know that they will never be able to go more than 3 months without an expensive repair of some type, be it transmission, hub bearings, differential, cooling and heating, relays, window motors, power steering, etc., it goes on and on. I will never buy another Buick and hope others will take the time to research the product before they purchase this money pit. I love American products, I wish that the producers loved us enough to produce something that wont bankrupt you, or at least pretend you are listening. I have no transportation after paying 12,000 car note plus 8000 dollars + in repairs.

One of my first cars was a Buick so buying another I was confident with the brand. The style and comfort was above expectation. The engine and handling was on point. My only complaint was the blindspot. But the outside style was sleek, sporty and looked of luxury and classic lines with just enough of toughness. The wheels looked and were an upgrade to your standard style too. The heated leather interior was on point but is hot in the summer and my pupper slide around on the seats. Wow the legroom in the back seat was amazing. Im short so of course it worked for me but my 63 husband fit comfortably as well. Plenty of leg & head room.

My car needed some serious work, and has for several months. There is an issue with the GM model of engine in my Buick that was brought to my attention about a year ago, that resulted a class action suit against GM. It was described to me as a slow deterioration of something within the engine (I am not a mechanic and do not claim to be. However, I am in a technical field). I have been saving up the money to get the (1000 dollars plus) repair done. About 3 months ago, my car started overheating. I was told that it would take about $1000 to $1500 to fix. But they said that they could not tell me exactly without taking the engine apart, which would cost several hundred dollars. They showed me how to put coolant directly into the radiator to avoid damaging the engine, until I could afford to get it fixed. I did it daily. The car kept running until eventually it overheated enough to cause several leaks, so I took it to them to fix. Originally, I was told it would be $1000 to $1500 to fix. They tentatively gave me a ballpark figure. I would not hold them to an estimate when they had not looked at the engine. And that is not what this complaint is about.By the time they called me the first time with an actual quote, it was around $2000 (I did not get it in writing). I asked them how much it would cost to fix the fan while they were in there (fan only worked on high, and was a preexisting issue). They told me it would add a couple hundred. I asked them to do that while they were in the engine. Once they called me back, they had found a bunch of other stuff that was wrong with my engine they had not quoted me for, and that it was now going to cost over 3000 dollars. When I told them to stop working on it, they informed me that they had already done 700 plus dollars worth of work. So, if they stopped, I would still have to pay that and my car would still not work. I could not afford this. But they assured me that the good news is that it passed the block test and the head gasket was fine. It had been tested several times. Since that was okay, my car would work for years after this repair.Having already been out of work for days without my car, I arranged to borrow money from my mother to cover the repairs, so I could get back to work. When I spoke with the mechanic to authorize the repairs, they listed a long list of everything that is needed to be done. It was a very long list. When they were done, I told them, I understand it needs quite a bit of work, but my only concern is the end result. I then asked them, If my car is only worth 4000 dollars, and I put 3020 dollars into it, when it is done, will it no longer overheat, will it be drivable, and will the heater work? The mechanic I spoke to (KJ **) said yes and continued to sell me on the repairs and what a good idea it was to do. I then asked the exact same question, just to be sure (I was planning for the worst) and got the same yes answer.The car was in the shop for a few days. The turn around was quite quick for the huge list of things that needed to be done (according to them). I called to check on it daily. I was never warned about any other problems. They told me on Saturday when I called that it was done, although I never received a call. And it was the end of the day when I tried calling. Im not even sure if they were open on a Saturday. And they told me that I had to come get it immediately. Well, it started out as him being pushy and encouraging me to come get it right then. But he eventually turned in to being flat out. He told me I had to pick it up because they did not have room on the lot for it.Regardless of if it was a rush job, a mistake on their part, or flat out fraud, I was sold an end result I did not get. When my girlfriend went to pick up the car to go to work (her work is approximately 1.5 miles from the auto mechanics shop), she was told that it was all fixed (just as I was on the phone). But she was told to keep an eye on it just in case and if it overheats to bring it back. She did not make it to work before it started overheating, not a mile and a half. Our house is only about a half mile away from her work (basically in between the two). So luckily, she was able to make it home after work. She told me it had gotten over half way to the red overheating in that short of a distance. So, the first thing I did the next day was to take it for a test drive (starting out fresh while it was still cold).It overheated off the charts within 10 blocks, red-line overheating. I immediately called the mechanic while letting the car cool down. It was the same guy who had sold me on the repairs (KJ **) and also the same guy that rushed it out the door. When I told him it was overheating, he sounded like he was trying to sound surprised. He was not sincere at all, very forced. He said, Oh really, thats weird. Then, he told me to let it cool down, take it back, and they would take care of it, and that they must have missed something. He said, You know, sometime things get overlooked. Being in a technical trade, I told him I understood (which I did, things happen). I asked him specifically: I have no money left. I just gave you guys 3000 dollars. I do not have. This will not cost me anything correct? He said yes. Once again, I repeated myself and made him repeat the same affirmative answer. I always cover my bases when there is a large amount of money on the line.The car was with them for several days, and I did not hear a word. They did not call me once. I kept calling. All KJ ** would tell me was that they were running a block test to see if it passed. He told me it passed one day, then it failed the next, and back and forth on 4 separate occasions. He said: It failed hot, so were going to let it cool down over night and test it again in the morning. It failed cold so were letting it run. Its been running for hours so it must be fixed (which is obviously a flat out lie, since it could not make it 10 blocks). It passed hot, and so on, going back and forth. He gave me no real answers and becoming less and less honest. This is the test they guaranteed me my car had passed initially before all of these repairs. And this was the whole reason it would be worth it to put $3020 into my 2000 Buick that is only worth $4000 or so.After four or five days total, KJ ** put me on hold for the first time. Then, someone named Nick (who refused to give me his last name when I called) got on the phone. He started listing off the things that needed to be repaired. I said, Thats great, but this is obviously not going to cost me anything extra right? He told me that since it failed the block test, it needed x done (head gasket I believe, along with some other things). And he told me that since that was not what they did initially, it would not be under warranty. Then, he started listing off things that were $400 to $500 a piece, which is where I cut him off. My response was (expletive deleted): Are you ** kidding me? You sell me on a 3000 dollar repair, guarantee me that the thing that is now broken is not broken and that’s the good news. You guarantee me an end result of a working car. But as soon as it drives off the lot, it cannot drive a mile. In addition to that, it broke in your possession due to being rushed or bad repair work, misdiagnosed, or whatever. Now you want more money?!I was obviously quite upset. He kept telling me the same not our problem type responses (that is not an actual quote, however everything else in this report is almost word for word). I told him I was going to call my lawyer. And I told them that I expect them to provide the service they charged me 3000 dollars for, and that was a working car. I told him I would call him back the next day. I immediately looked up everything I would need should they not honor the service they charged me for: this website (the BBB), the State Attorney General, King 5 news Scam Watch series, etc. I also found around 50 reviews online from other unhappy customers that claimed they had done the same thing to them (overcharged etc). Most of them were oil changes that ended up being hundreds. But a few of them were 2000 to 3000 dollar charges that were in the same or similar situations I was, except most of them at least had a working car to show for it!When I called the next day, the uncooperative Nick picked up the phone. I told him he had a day to think about the situation, and asked him if he had decided to do right by his customer. He continued the same not our problem responses. At that point is when I informed him I had legal counsel and that I would be filing with the BBB, State Attorney General, the credit card company, and have them featured on the news. I also told him that I would be taking him to court if they refused to provide the service that they had charged me for. He said, Lets go to court.One thing I find interesting is that when I was referring to my and KJ **s earlier conversation, he said yea that was me when I was quoting KJ **. He told me that I had talked to him. I never talked to him until they decided to try to get more money out of me. I pay very close attention to that type of thing in these situations. There are only 3 different employees I have ever spoken with there (Nick, Ken and KJ). KJ ** was new to me with this repair job. They dont even sound the same on the phone. KJ ** has a pretty noticeable accent, so this immediately jumped out at me as a complete lie. He was obviously trying to add credibility to his argument. Because if it was him I had been talking to, then he could argue about what had been said, and attempt to twist the end result.So, I am now filing this with you along with every other place I mentioned above. Thank you for your help. I just wanted my car fixed for the $3020 (less would have been better, but I was willing to pay it to have my car back and working). And I gave them countless opportunities to finish the job for the agreed upon price, all of which they refused. So now I am asking for my money back. I have been unable to work 2 weeks now due to being lied to, defrauded, sold a scam, and ripped off. I am an on-site computer technician and have to be able to get to a job site within 30 minutes, which is almost impossible in Seattle on public transit. Thank you for your assistance.

Have made multiple contacts to Buick Customer Assistance Center with no resolution. I sent a certified letter with pictures of safety issue with Buick Regal seat belt. No one contacted me even though they signed for the letter. I made numerous calls to them with continuous run around on their part. I have already had to have part of the seat belt replaced once and it is still something wrong with it. You would think they would care about safety issue but it is apparent they dont care. They just tell me to take the car back to the dealership and wait. I like my car overall but after the lack of care from the Customer Assistance Center, have second thoughts. I am not asking them to fix the radio or an optional feature. It is a law to wear seat belt while driving motor vehicle.

I bought my 2002 Buick Rendezvous in 2006. It had 43,000 miles on it. Not bad for a four-year-old car, or so I thought. The guy who sold it to me said it was their second car and did not use it much. I later think that he did not use it because it is not worth it! Within a month of purchasing the car, the drivers side window went out. I had that replaced, no biggie, I understand there are costs with cars. Then a year later, the air conditioner went out. I live in California and with temps over 100 degrees in the summer, my small children and I need air. The repair was just under $1,000. That repair lasted a year and a half. The air went out again. However, shortly after the air went out, so did the engine! To have the heads replaced, it was $3,500. I contacted Buick directly at that time and got the Oh, well, sorry you are having problems, but thats not our problem response. In paying for the engine work, I could not afford the work on the air again. So, I have been without air and just try to drive as little as possible when it gets hot outside.I get my regular oil changes and took it in for that last week and was told I have an oil leak now. There goes another $500 dollars. Well, that is what they quoted me. I need a few weeks to come up with the extra cash. But once they get under the hood, we will see how much more they find. If I could stop paying for repairs long enough to save a little money, I would definitely be using it for a down payment on a non GM vehicle! But GM has made it practically impossible. I have since read about recalls that Buick has had over the years on this car. However, I have never been contacted over a single one of them! The car is now 10 years old and only has 112,000 miles on it. The reason, because it spends more time broken than it does running. Highly unhappy with Buick, I will never buy one again and will make sure my children do not either!

I have a 2002 Buick LeSabre and it looks as good today and drives like new despite being 16 years old! It one of the cars that is considered as a do not die vehicle!

Buick has several classic models that while varied, boast similar wonderful features. Plenty of leg and headroom, which is fantastic and not typical for a man of my height. I love the large, luxurious look of certain Buick models. Its a car that looks great and you know is high quality. Equally as important as the exterior look is the inside. Buick does both perfectly. Seats five people very comfortably. A wide back seat for 3 with plenty of legroom. I can put my seat all the way back and the person behind me still has room to spare. This is one of the main reasons that I love Buick. Buick puts most of what I need in the car already, but a USB port in the dashboard would have been appreciated.

Buick commercials joke about the lines new and sleek look but the appearance is no joke. My car is a showstopper and I love seeing it parked outside stores. It offers a wide variety of models, offering a good fit for any family looking for a bigger car or retirees looking for classy elegance. It has plenty of space for my bulky car seats and wider passengers! Good trunk space too. Car seat and groceries fit, a big win in this moms book! Various upgrade and personalization options include sunroof and leather. You name it and you can get it in your new Buick. The extra touches show how Buick goes the extra mile for customers.

I purchased a 2010 Buick Lacrosse in July of 2010 and since I have bought it I have spent over $5000.00 in repairs in addition to warranty repairs that were covered. My check engine light came on and I was given a list of codes that were causing the problem. I fixed all recommended issues, only to have the light come on again a day later. I was given the run around about how that one light controls hundreds of components and that the dealership would fix it. The next day I was given the bogus excuse that because the area where my tank was located had been dented that I needed to replace the fuel tank reservoir because that was causing the problem. I took my car to a non GM dealer and was told it was something going on with my engine. I took my car back only to be told that it was my timing chain after I raised all kinds of hell about the erroneous diagnostics. After that repair, maybe a month later my car starts overheating and I was told that it was my water pump and that was going to be an additional $1200! I am so sick of this car that it is pathetic! I thought about trading the car in towards the purchase of another but with all the invested money on repairs, I feel like Im losing! I would never buy another Buick. I own a Lexus and BMW and have never had these kinds of problems. I love the body style and luxury of the car but the mechanical issues are too much for me. It seems that the quality of these parts are sub-par and below industry standards, just listen out for all the recalls that GM lists every month seems like! Imagine the other numerous issues that get swept under the rug only to be footed by the consumers. GM will lose a lot of its potential customer base with these mechanical concerns because anyone that asks about the performance of my car gets an earful thats surely able to deter them from buying one!

2010 buick enclave - After just 4 and a half years, the paint on the heater knobs are chipping off. I take extra care of my car, and for this to happen after the warranty expires is disappointing. The peeling paint on the dashboard buttons makes my $48,000 car look cheap. Oh wait, it is cheap. Buick Dealership cant fix this and have basically told me too bad. I will not buy another Buick product.

I love my Buick. It has all luxury feature and bells and whistles. I love my back up camera. The color and spaces is amazing, too. Plus having the automatic start in it is even better, especially in the winter months, as well as heated seats. Plus the second row bucket seats too. However, I wish it came with a DVD player and sunroom. Still, I would highly recommend the Buick Enclave to other people. My experience was a great one. Its a nice luxury spacious SUV.

When I scheduled a routine oil change, the service writer recommended changing transmission fluid at 50000 miles. Three days after this was done, my transmission completely stopped. They persistently denied that the procedure caused the transmission failure or even that they should have seen the problem when doing the fluid work. They charged over 3600 for the new transmission on top of what I had already paid for the fluid. After I complained to GM about this, they contacted the dealers customer relations department. The decision was to refund half of the cost of the new transmission.The dealers representative said the refund was coming because I had been a good customer, still not admitting the obvious cause. The check was to be sent in about a week. Nearly three weeks have passed and no refund has been received. Please note this review concerns the above incident, not my overall satisfaction with my Buick. As far as I know, installation of the new transmission was successful.

Although 2016 Buick Encore is a small 4 cylinder, it has plenty of power. Enough to get in and out of traffic, fantastic gas mileage. It has a great back up camera, blind spot alert, all wheel drive, Bluetooth, Pandora, etc. Can sign up for OnStar services too. Im pleased with mine.

2014 Buick Regal GS - First, the good about the car. It has a really nice ride and the 4 cyl turbo has plenty of power, and I come from owning vehicles with over 400 horsepower (only because I want a vehicle to do what I want it to do when I need it to do it). The Regal is nimble, agile, and comfortable even on long drives. Sound system is ok (underpowered) and I have the premium bose system (actually every option available).The bad… After about 6 months, the dash started squeaking (for lack of a better term) and rattling and I found that the trim ring around the instrument cluster is seemingly just pressed in, therefore the two plastic pieces hit each other at certain vibration thresholds. Also the center console below the radio and controls is pressed in, probably using some kind of sticky tape that is not very sticky, and it squeaks, ANNOYINGLY.The Gracenote audio software seems to take everything available in the usb, sd card, and smartphone audio inventory and initializes it each and every startup because if you play music from say the phone, then get out of the car, say to shop for a few, then get back in, it cant remember where you were at. So many pain in the ** things with the implementation of the interface that I cant believe it was actually released to the public. Seems like it was developed in a vacuum, meaning without any input from people that use media devices. A child could have tested these things. I also added about 150 lbs of batting in different areas of the car (hollow spots). Youd be amazed at what GM calls soundproofing or sound dampening.The Regal, while it looks nice and there are several other nice things I could say about it, such as whoever designed the exterior and specd the wheels and tires as well as the ground clearance in the front (so you dont rip off very expensive plastic underneath the car when parking) did a good job, also the steering wheel is a great improvement over the 2013… Anyway, one of my real concerns with quite a few cars is that it is 2015 and we still have vehicles that have chrome in either the WRONG place, or angled poorly and at certain times of the day, practically blind anyone in the front seats. This isnt just for short periods of time, say when the sun is directly overhead, or at exactly 6pm pst in the bay area California, no, this is most of the day. It was so bad I removed mine, shift trim and painted it.Follow up pics for my review showing the materials used to dampen sound in the Regal cabin. Just a small example, there are several others. Look at the little accordion style batting used in what is a very large space inside the rear trunk covers.

I have a 2010 Buick Enclave. It recently started having steering issues at low speeds. I took it to my local repair shop and recommended a rack assembly replacement. It did not fix the issue. I did some research and found that Buick has been problems with this issue. I took my car back to the repair shop and they looked and found that there was a special coverage adjustment for this. It extended the coverage for 10 years or 150,000 miles. They say they will pay for the expenses if they have already been done. I was told I was mailed a recall in 2014, which I did not. This was about the time I purchased the car used. The representative had my mailing address as MA not MS. Then said it was MS.Bottomline, they refuse to pay for it, saying my deadline was 2015 and I should have taken it to a dealer. I had no knowledge there was a recall (even though it had been in dealer earlier in year) and did not have issues until late 7/2016. If I did, why would I take it to a local repair shop. Guess the 10 year extension really does not mean the paper it is printed on. The local dealer would not even attempt to help with getting a refund, even though on page 14 it says they should help. Not please with the Buick family with my first Buick. Likely to be last due to this.

With Buick, you can have a sunroof put in, remote start, security alarm, leather seats, Bose stereo and speakers, always worth the money. DVD and CD player with USB attachments are installed too. The smooth lines of the body, the distance in the lights, without leather also, stereo, surrounding sound, feels like it had a lot of room when riding passengers. I can take myself, my mother, three other grown adults and have so much leg room to stretch out, you dont feel like youre squished, on top of each other. Park Avenue had more of a luxury feel to it, nice leather, drives easily, comfortable, feels great on the road, feels like youre in your chair at home. Definitely recommended.

Buick offers padded seats, tinted windows, lock box and more. Its red with the red dark windows and ashy grey seats. It has safety belts and locks on compartments. It has nice floor carpeted flooring, too. The different shift gears are also amazing. I like that I upgraded it with new LED lights on the floor and the roof. I also changed the paint job and put new tires on. The old tires werent going to make it to winter. And its very spacious. Its room for my family and a extra person to fit. We always can go on family outings and all because of the room we have in the car.

I purchased this brand new 2019 TourX and drove it home in March of 2019. Within a month I notice the paint job was not holding up. I don’t live on a dirt road, but saw many stone chips. The dealership ended up repainting the hood. I’m really concerned about the topcoat on this vehicle. My paint is actually stained from a maple trees droppings. This was in a small but high traffic road where street parking is the parking of choice. I have never had anything like this happen. I’ll be going back to the dealership to see what their explanation might be on this. Has anyone else dealt with this paint job disappointment? Thanks.

First of all the six cylinder engine in this car is killing my pockets, it eats gas like you would never believe. When turning the steering wheel all the way it cracks as if somethings going to break, the door slam loud noise like cheap car. When car door is open theres no signal lighting to let oncoming cars know that your door is open, transmission stays in same gear too long before changing to second gear. Very cheaply made luxury car. Not worth the money. No way. Im getting paint chips in front and sides of this car, Im leasing this car and I wish that I never got involved with this particular car 2017 Buick Enclave. Bad deal. Very bad deal, also when you first pull the car out it sounds like somethings loose or mud flapping from the tires, I dont know what thats all about but like I said very cheap luxury car. They really ** up this one. I really want to get out of this lease right now if possible.

Why would you build cars where you have to pay to get a light bulb changed (head lamps)? Advanced Auto cant help. Got an oil change. They couldnt help. Sick of Buick.

After buying Buick for many, many years, I bought a Honda - I hated it. It was like driving in a tin can. After one year, I sold it and went back to a Buick - it was a costly mistake.

In November 2016 we decided to own our new car (Buick Encore). Purchasing a new car is not a decision that I made lightly. I entrusted my family life and safety in Buicks hands, only to discover that they did not have my familys best interest in mind. We got older ones before, however this was the one I liked the best. It is a nice car, but with problems. This car has 2000 miles now and is in the shop for 2 weeks already to be fixed. The problem is that the engine overheated on the way home from school. I had my daughter with me which was so scary and unsafe. I got the car in the shop and they said that the cooling oil and the oil are mixing together which should not happen. They said that this will be a easy fix and the car will be good to go again in 2 weeks. 2 weeks have passed and I get a phone call from the shop that said that they need more time because some of the parts did not come yet. He ordered couple of pages of parts and will take more time. I am concerned for my safety and my family safety that this car with a couple of pages of parts being replaced and the engine being taken down... This NEW car will not function as a new car ever again. I wanted a new car for safety and comfort which I lost in the moment that all this happened. My experience with Buick Encore is not even close to comfort and safety and I dont feel safe to even try to take it back home. What I wanted and still want is a new car.

Buick LeSabre was a four door sedan with roomy seating both in the front as well as the rear passengers area. The trunk was a nice size to fit a wheelchair and walker in without any concerns. It had a body style that was both practical and pleasing to look at. The color was silver and came with air bags. It had a nice sound system with cassette and CD features. There was a cruise control, ABS breaking system and power windows and door locks. It was bought used and was a standard model, but it road quite smoothly on the roadways.

At 76k miles, the radiator is faulty. The transmission fluid mixed with engine coolant. The radiator, all hoses, and lower intake manifold gaskets had to be replaced. The cost was $1500 and that was with discount. Also, the oxygen sensor had to be replaced (separate issue). The car is rusting and the paint is peeling off. Whats really scary is that I had minimal indication of the radiator problem, no warning lights/check engine light went on. I just discovered fluid leaking on my driveway. The engine wasnt running bad. But had I not acted quickly, within another hundred miles my engine would have blown up had the fluid got in it. This is ridiculous for a car with only 76k miles on it. I paid almost $20k for this car. I used it in December 2005 and have only put 50k miles on it! I will never buy another GM car again, ever! Its sad too because my dad retired from GM. Next time, I am buying Japanese.

My Buick Lucerne is a great car. Large enough, sturdy, much better on gas than I anticipated, and a very comfortable ride. Its actually a 2006 that had decent mileage and a great price when I bought it. It had been years since I had driven a Buick and now I remember why I always liked them.

The variety of models is very selective and the colors and the new designs are simply the best out there. The new safety features are one of the many reasons why I purchased Buick. The wide selection of new colors and new styles made my decisions so much easier. The dealership sales people were extremely helpful and this made my shopping experience a great joy. Over the years Buick was really stepped up the overall look and design of their vehicles, and the new looks are extremely stylish and great looking. We can sit 6 people comfortable in my car. There is plenty of leg room and head room and no one is crammed up. The trunk space is wider and deeper and gives me the ability to put more in there.

Been fighting Buick for 4 months to get them to reimburse me for known fuel system issues just because I didn’t take to Buick dealer (I don’t trust the Buick dealership in the town where the car wouldn’t start). Ridiculous how bad the communication has been! Family has been loyal Buick family for over 60 years but we will never own another Buick and we will discourage any family members or friends from ever purchasing a Buick!

My 2016 Buick Lacrosse has been a pleasure to own. The vehicle performs very well on the highway with a smooth and very quiet ride due to the quiettune technology with reasonable gas mileage. Performs well for city driving also with premium suspension which helps to smooth ride on bumpy roads. Handling is also very good and gives you a good safe driving experience. Interior is very nice with excellent large info and entertainment screen. Highly recommended.

I dont know how well those guys have road tested the 2011 Lacrosse v6 with the 18 wheels before they put it into production, but I can tell you they did not do a good job. I am one of the unlucky owners of the 2011 Lacrosse and I am completely disappointed with this supposed luxury vehicle. The main culprit is the terrible road noise coming from the wheels. On any surface that is slightly rougher than completely smooth asphalt, the noise is very excessive. We compared the road noise with a 2002 very used Nissan Altima and found noise in the Lacrosse to be much worse. Especially on any metal junctions, such as the bridges and overpasses, and on rough cement or asphalt surfaces, the tires sound as though someone was hitting the vehicle with a hammer on the metal joints and there is that overwhelming low frequency noise like a plane flying in close proximity on gravel and other rough surfaces. The tire noise is the same on all the 2011 Lacrosses with the 18 rims. The other problem is the exhaust. The two mufflers sound like a boom box at very low rpms. We plugged one up to test where the noise comes from and found the car 50% quieter. Apparently the other muffler is just for the looks and does not serve the purpose that it was designed for; that is, muffling the noise. I did not have a chance to see if you did anything about the tire noise on the 2012 models, but I did see that they did something with the exhaust system. I am a dissatisfied owner and will most likely never buy any GM product again. I have contacted their customer service on multiple occasions, but to no avail. I only wanted them to put the17 wheels on, which are much better suited for this type of vehicle. I hope no one else gets fooled like me. I have read many reports by the owners on the web, I guess they must be deaf.

There are several different vehicle types and it made considering other options beneficial. I had never looked into crossovers before, and after looking at the model first hand, I was able to weigh the benefits. There were also many many upgrade and personalization options to choose from. I was able to customize the vehicle to my specific needs, and not have ones that were not ideal. The cars are sleek, modern, and stylish. Theyre also very ideal and comfortable. The designs werent inconsiderate to my daily needs and uses. Having a child and expanding my family, the vehicles offered plenty of space for everyone to feel comfortable while we travel together.

I just discovered a leak in the base cover from the blower motor. I was very disappointed to learn from the Internet that this problem is a reoccurring problem on Buick Enclave from 2008-2010 and the dealer that sold me the car never disclosed said problem. I own a 2010 Model and I am sure that the floor and electrical have been damaged by water. This a an issue that demands a recall of the vehicle. I have been trying to have Buick fix the problem at their cost but I need authorization not to charge for the repairs and assurance that it can be fix. Please help.

They offer a wide variety of options for cars and SUVs and even on the same models the options the cars come with vary vastly! Many dealerships carry this brand in both new and used so you are able to choose where you want to buy your car while still having options. I own a 2010 Buick Regal that is gray with leather interior. It came with navigation and xm radio. It gets great gas mileage while still looking classy and modern. You are able to add custom rims and tint to make it your own as well as navigation and DVD capabilities. Heated seats are also an awesome customizable option. The back seat in this car is big making it easy to easily fit 3 people comfortable or even 3 car seats without issue. This is really great for a smaller car! You can fit 5 comfortably in the car. It also has a large trunk to make traveling an easy and enjoyable experience.

I bought a 1995 Buick Regal Custom with a 145000 on it from my neighbor. It was his granddaughters. A few people owned it before her. I guess they never used the locks. I used the remote to lock and unlock the doors. After a few weeks I was locked out of my car. It kept making a clicking sound. The key would not even unlock it then. This went on for an hour before I could finally open the door. Then after that on another day my husband, my 5 yr old grandson and myself pulled into our driveway I hit the lock button in the car to unlock the doors so we could exit the vehicle. No such luck. The clicking noise started again. We sat in the car for an hour, still could not get out of the vehicle. I called my son who lives 20 minutes away, we drove to his house listening to the clicking in the doors all the way to his house.After we arrived we still could not exit the car until he disconnected the auto lock. After that, I figured everything was good to go. Guess what, I locked the drivers side door manually, my husband locked his door the front passenger door manually and I locked the back doors manually. When we made it back home we could not get out of the car. We manually unlocked our front doors but they were not unlocked. I had to take my door key, put it in the lock on the outside of door and unlock it while I was still sitting in the drivers seat.After I got out of the car I had to unlock the passenger door. The back doors unlock from the inside but not the front doors. I had called Buick. A Foreigner told me since I bought the car used and for how old it is, she could not help me. That it was not under warranty. I told her if I ever get stuck in this vehicle from a wreck, fire, etc. There will be a big lawsuit. I have never in my life had a car that would lock me out of it or in it. I never lock the doors while I am in it. But when I park it at home or out shopping I lock the doors. This car should of been recalled years ago. Is there someone that can help me with this problem.

Ot is an oldie but goodie Buick Century 2001 classic. It has 80000 miles & is still running smoothly. It has a cd player & runs like silk. I own it & dont have to make a car payment but do have to take it to the shop for little repairs, oil change & coolant etc.

2017 Buick Regal looks kind of like a luxury car. Theres two door and four door sedan. 2017 Buick Enclave is a SUV four door. 2017 Buick Cascada is a two door sedan drop top very luxury looking vehicle. My car is a sedan two door. Looks like jail bars in the front. Diamond shaped front lights indent in the hood. The paint job is a nice one. Ive got a chrome finish that looks fantastic. Its very roomy enough room to fit five people.

The 2003 Buick Century was originally purchased by my mother in 2007. I inherited the car in 2010. At the time the car was purchased, my mother needed a car that was easy to get in and out of with limited mobility. It has been reliable, comfortable transportation for 9 years. The bench front seat has been especially welcome when driving with two small dogs. Ive never owned an American car that has lasted so long. However, there is a switch for the heater and air conditioner that corrodes from condensation. The entire dashboard needed to be removed to replace it. They should make something like that easier to access for repairs.

Regal, Somerset, and mostly all their brands are reliable, and the pricing is very acceptable. This car is up to date with a lot of features, it also come in select colors. Its safe and stylish. The inside comes in factory or custom interior. I love the fact that you can use it for any occasion. The passenger capacity of this car is wonder, you can fit the whole family, take road trips, do grocery shopping or whatever your needs. This is great with space. The upgrades and personalization of this car is what make this car a great deal for your money. I love the different ways you can make your car the way you want it as well as the color and design. I would recommend this car because it last for years and like anything else if youre good to it, it will be good to you.

I was waiting at a signal in my 2015 Buick Enclave, I heard a loud boom. I looked thru the rear view mirror as I heard the sound of the glass shattering then it exploded. The glass exploded into my car, landing on the front seat, mid row seat and on the dashboard. The lady behind me witnessed the whole thing. She said nothing hit my car window as we looked for signs of anything on the ground and in the car. Im so thankful my children (who love the third row) were not in the car.

I purchased a 2019 Buick Enclave $32,000 in March 2020. My vehicle has now been in the shop for 5 months with airbag problems and Buick can not give me a date of when the part will be shipped and my car repaired. Every week the advisor said she can not give a date and no updates. I have only driven my new car for four months, Im still making the high payments, paying the insurance etc. I ask them to buy the car back and they refused. I would never recommend Buick and they do not care about their customers.

I have a 2001 Buick Regal and is okay but it have its kinks. Not worth the money and need to be cheaper. Have dashboard gas gauge don’t work. On many it don’t work. Mileage display goes out on most of seen. Hard to fix the issue without getting charge a high mechanic bill.

My Buick LeSabre has been a stable car. In the past couple of years that I have owned it, I have purchased a brake line, 2 new tires, 2 front end ball-joints, brand new radiator and oil changes. It is comfortable, runs fairly well, four-door, good for family, fairly easy on gas and get good mileage. However, the whole underneath is completely rusted out, which causes a great deal of problems such as the brake line busted and the wheel bearings broke completely off. But all and all its a decent car that gets me here to there.

I bought a 2014 Buick Enclave. One of the most best rides, safest, great looking, affordable and best vehicle I have ever bought. I have had no problems with this vehicle, great service at dealership and overall satisfied with my choice.

I have had to replace 4 window regulators! The windows just stopped working without any warning. Theyve been very expensive! There needs to be a recall on them and refund customers.

2013 buick regal t - The light on the radio info center goes dim and goes out. Had it back to Buick but they cant find anything wrong with it. Take it home, does the same thing. Is anyone having the same problem?

They have a wide variety of all sizes of cars and SUVs which is nice to have a selection to choose from. And they all ride really nice as well even the bigger models. I really liked the appearance of their SUVs. They did not look big and bulky like some of the SUVs that offer a lot of room. I also like how easily accessible all the features were, and they were all easily reachable for the driver. I got my Buick used so it was mostly standard features and not upgraded or personalized. But there is a wide variety of options to choose from if you want to upgrade and personalize the vehicles. I loved how roomy the Rendezvous was. Each passenger had more than enough space and mine sat 5 very comfortably, because I didnt have the third row seating. If I was to buy new I would definitely upgrade too!

Car stalls and the crash light suddenly goes off, but Ive not crashed.

After driving a Mustang convertible for several years, it was time to change to a car better fitted for the winters in the Pacific Northwest. The Encore AWD was the perfect fit for me and made my family feel better about my safety. I love it all year round. Also very stylish for a small SUV. Also love the color.

The car has enough space and enough room. The passenger side is very comfortable, easy access to get in and out. No trouble with leg room and very relaxing. It rides smoothly and offers phone space and phone cord. The appearance is pretty, in a pretty beige color, and looks as if it was brand new and in good condition. No distinctive scratches or marks on the car. The color is shiny, and the inside has a very nice, good looking interior. The upgrades are nice since my stepfather did some of his own work and contributed to the car to see if anything needs to be done or worked on, which is a good thing.

I bought my car a year ago. Both interior door panels on right side are damaged. They said they would order them and replace both. I have literally called them every month and there’s some excuse! I still have never gotten a follow up call from anyone! All the managers in all departments know me because of how many times I’ve been in. Now my engine light has been on 3 days! I’ve left 7 messages between my service guy and his manager. I need to make service appt. No one will call me back! It’s horrible service. I asked to please let me know even if they are too full to fit me in. They just ignore me. Maybe I’m being too nice??? I would never buy a Buick again!!!

I have a 2014 Buick Regal. This morning I took it to the dealer because there it was a message on the car regarding the power steering. They changed the car battery cause they said that was the reason of the message. I just want to let people know that I previously had a brand new Buick Lacrosse 2013 that I changed for this Regal and that it gave me the same problem with the battery in less than 2 years. Im not a mechanic specialist but how it is possible that 2 different brand new cars are exactly giving the same problem? It means that the manufacturer it is using a very low quality batteries on their cars to reduce their costs. I was thinking to buy a Lacrosse again but I will think it three. What a shame because I really like Buick. However, I recognize that the service at the dealer is extremely good. The guys over there are awesome, excellent attention. Thank you guys!

I own a 2013 Buick Verano. It is garaged and it only has 22.000 miles on it. The clear coat on the hood and roof is dingy and almost not shiny at all. I was in a parking lot the other day and took a pic of a Buick Verano with the same problem! Has anyone else complained about this?

It is a very durable, reputable car. Not a car or brand that you would have to pay a bunch of money! With the value you would expect a distinct appearance and non standard features from this brand. But the various upgrade and personalization options offered by this company and brand are limited because it has a small about of availability.

Ive only owned one car my whole life and I loved this car. It was a 1983 Buick Riviera and it was definitely a luxury vehicle. It looked good, it drove well, it had power, and it definitely was a style statement. I like the air shocks, the extra insulation in the passenger compartment to reduce the road noise, and the engine. It was and still is one of the classiest vehicles on the road. Definitely my dream car and if I could find another one I would buy it in a heartbeat.

Had to replace water pump, power steering pump, seat belt anchor. But all these 3 are recalls so I didnt have 2 pay anything. So before you pay for repairs make sure they’re not recalls. Just asked two Buick dealer and they should tell you. But now I have 2 coils that are out on my car and it doesnt want to run now. This is not a recall so I would have to pay out of pocket for this.

We bought this vehicle in January 2016. 13 months after purchase the engine jumped time and the whole engine needed to be replaced to the tune of almost $10,000. Repairs are expensive on this vehicle.

The Buick Enclave is a joy to drive and great for long distances in respect to comfort and safety. It is powered well but that fact does give it a thirst for fuel. I would recommend this make and model to follow-up drivers.

From color to design, each one is a little bit different which made it hard to choose. But I finally did and I love my choice. Buick offers many options from window tint to wheels and rims. There is protective coat on the paint and special stuff to prevent stains inside. It is roomy, has good gas mileage, nice interior and I love the storage area. There is enough room for the whole family as well as baggage and stroller. It is able to fit 7 people total. It’s amazing because I have two kids and I am married so I can also take other kids with me if needed and have plenty of room without squishing people.

No battery. Called Buick roadside service. Help came shortly. Took to Buick garage. No problem found. Must be a Poor quality battery. No replacement. Shame on Buick for inadequate battery on my LaCrosse.

My husband purchased the Buick LaCrosse 2011, and most every time, I get out of the passenger side of the car, I hit my knee on the part of the dashboard that points out. I have so many injuries to my left knee, I cant tell you. Soon, as it heals up a little, I go in my husbands car, and hit it again. I tried adjusting the height and distance of the seat, but I dont want the seat to be way back, or someone adjusts it, and I forget to push it far back. I have never had anything like this with any car I was in, ever. I have a real dislike for this car, and I want him to give it back. I would like to know if anyone else has this problem with this car design.

We have a 2011 Buick Regal. Its a nice car, but it couldnt make it past 7,000 miles before the check engine light came on three times. The first time it came on, it turned out that it needed a new timing chain and 4 new valves. The second time it came on, the fuel injectors needed to be cleaned. Then, time went by and after five months, the engine light came on for the third time because the car needed a new fuel pump. So far, everything has been fine with the car.

Update 11/21/2019: I did reach out again to GM and again they denied any help. I firmly believe that if word gets out , they did mine, that there will be others banging on their doors with legal representationI was very professional and nice ,I stated ,and not even a percentage ,their response ,we are not changing our decision. Whats upsetting is that this is a known issue. Original review:I ordered a 2011 Buick LaCrosse CXL AWD, it is a loaded vehicle, almost every option, it has and always will be garaged, maintained by buick, it is always clean and washed, waxed, and maintained, looks like brand new. In and out, in early June of 2019, I noticed paint coming off my vehicle in flakes, I luckily have a close friend who has a auto body shop near me, he saw it and was totally surprised to see paint flaking off the vehicle on the left side rear roof area and on the right side rear defroster glass body channel area, the rear glass had to be removed for repaint, headlines dropped, and repaired as necessary, its like new, since the auto body shop my friend owns is very professional.I reached out to General Motors with pictures and a estimate, they denied any repairs due its age, and not even a percentage, buick offered and gave me $100.00 as a service voucher. The vehicle has received many compliments on how it looks and drives, this is my vehicle, my last vehicle, and I maintain it like new. The repairs actually came to $2400.00Funny thing is that it is white, and GM had a problem then on white and silver cars due to the paint flaking off due to improper application of primer, and Mary T Barra had buick executive office reach out to me, which they never did, I reached out to her, and she appeared to read a pre scripted letter on paint, little does she know, I have been around cars for a long time, from Chevrolet, Ford and I recently retired from a BMW dealership after 19.5 years and she is telling me how it is, the problem is, general motors offered nothing, not even a percentage on something that they knew and know was a problem.

We have a 2011 Buick Regal with 60,000 miles. Transmission went this summer. Got that fixed. Now the timing chain is broke. Because the timing chain broke the motor went. The car is an absolute lemon and we are told nothing is covered. I wish I knew how GM could get away with this.

2012 Buick enclave lift gate housing lifted - Customer service told us that it must be from ice. However it just started last week. Now the lift gate will not open. Gets stuck on the plastic trim on top of car. Does anyone have this trouble? They are saying its our cost and responsibility.

This car has a very distinct style. It has a sleek design, more air resistant and aerodynamic. The vehicle has custom rims and wheels. Has a navigation built into it. It has factory tint on all the window. The rearview mirror is also tinted so in the night time you do not get the glare from other vehicles. This vehicle is very roomy. There is a lot of leg room in the front and the rear fits two adults and one child giving plenty of leg room even in the back. Best vehicle I ever bought.