Worst car ever purchased, I purchased the car (2018 Audi Q5) from Richfield Audi a couple months ago and their staff does not understand the car or know how to fix it. I am unable to lock doors, the hatchback opens by itself, brakes make a rumbling sound. Richfield Audi has no idea what is going on and they don’t care. There are several more issues with car and called their Manager and he was going to have the service department call me and they never did. Previous to this my car was in the Audi garage for a week and only one problem was repaired, PLEASE NEVER BUY AN AUDI.

Audi5000 runs smooth, the dealership sealed and were all very professional and never bothered you while looking. The salesman was very helpful and the finance manager was extremely pleasant to deal with as well and he as well did not hound the customers. The car has touchscreen navigation system, wifi connection and also the convertible top makes for an amazing driving event experience. Audi offers its buyers a variety of options for personalizing and upgrading their vehicle, such as headrest DVD players with remote, lift package, new touch screen radio navigation system, window tinting and new wheel upgrade that can handle the worst storms. The vehicle has plenty of space in the front of car and the rear passenger section is good for three people. Nice leg room and individual vents for each person in the car. I would definitely recommend to anyone whos considering the car purchase.

Safety is 5 star but electrical issues occur more often than I would like in Audi, thus a 4 star. To me safety from German engineering deserves a 5 star, however, electrical issues in the vehicle can be frustrating. Also, it is a lot more expensive to fix compared to Japanese or Korean made vehicles.

Purchased new Q3, in less than 10 days it started to stall WHILE DRIVING. CAR HAS LESS THAN 300 MILES. Service center said car is perfect. 2 hours later it stalls again WITH MY CHILD IN THE CAR. This car is UNSAFE. I was told dealer will do nothing and I should call Audi. Im stuck with a LEMON. Now trying to fight Audi corporate. Service center cannot fix this. They wouldnt even give me a loaner. I had to make a stink at the dealership to get one. Dont buy an Audi!!

Audi S8 2007 5.2 v8 - I have been having a problem with the coolant level for more than 12 months. Audi maintenance center tried to solve the problems 4 times and the problem keeps coming back. They do not know how to fix the problem. During this annoying and catastrophic experience through the last year, the car was parked for more than 6 months for solving this problem without any results. The body of the car has been scratched from 5 different areas 2 different times. Is this really how Audi deals in maintenance? I have complained to the GM of Audi in Jordan and he invited me for a cup of coffee at his office. I went there, met him, drank the coffee and the maintenance manager was there. They promised me that this problem will be solved, but the problem still exists without any improvement in this dramatic claim. What should I do?

I have a 2004 Audi A8 with 98,000 miles and the transmission died. Other much cheaper cars go for much more than this mileage before they encounter a transmission failure. Audi wants $10,000 to replace the transmission, effectively forcing me to junk the car at this point. The attitude at customer service at Audi USA is essentially tough luck. I think a premium vehicle such as this one, should have more accountability from the manufacturer and it cannot be normal for the transmission to go at 98,000 miles especially when the maintenance has been done by the book all along.

below you will find a list of repairs for a 2011 q7 that has visited the repair shop more than 10 times. 1.window repair 2.a/c malfunction 3.a qt. of oil needed every 1500 miles. 4.vehicle brakes constantly squeek and have been to repair shop more than four times and the problem still exist.5.dealer installed tv continue to malfuction. the radio wasnt working so it had to be replaced and other numerous misc. things.i have visited the dealedship and expressed my dissappointment in this vehicle. the truck is a new lease and ive visited the repair shop in half the time that i have leased it. i continue to complain about the brakes and the problem still exist. they continue to give me the run around and never resolve the problem.

I purchased an Audi A4 2.0 in March 2000 (**). The car had engine oil leakage and engine oil has to be topped up every 5,000 km initially and then the situation worsened to having to top up more and more regularly until now, top up engine oil every few hundred km! It was reported that my car was not the only one having this problem. Finally in November 2011, Audi Company, Euromobil Sdn Bhd (located in Kawasan Perindustrian Temasya, Shah Alam, Selangor DE, Malaysia) contacted me and informed me that my new car would be given an overhaul service and an Audi staff would contact me on when to send in my car. When I did not hear from them after a couple of months, I called and was informed that the person-in-charge had resigned and therefore did not respond to my calls. This indicates a lack of management coordination, no customer follow-up and the inconvenience of topping up the engine oil continued.Audi Salesman, Mr. Danny, managed to arrange with customer service executive, Mr. ** to have my car sent in on 20th February 2012 to Audi for the overhaul service. I was informed that it would require two weeks to have the car overhauled. I had made arrangements to rent a car for use while my Audi was in the service center. When I arrived, unfortunately, I was informed that the overhaul could not be carried out as there were too many cars being serviced and therefore could not attend to my car but I was informed it could be done the following week. Since I was there, I sent in my car anyway to have a minor body repair work and repainting and I was told that the overhaul would be carried out after that. When I went to collect two weeks later, I was informed that the overhaul was not done! Customer Service Manager, Mr. ** apologized and rescheduled the overhaul service for 26, March 2012. This time I requested Mr. ** to please arrange to provide me a car for my use when I next send my car for the scheduled overhaul. Mr. ** assured that he would try his best.On March 16, I contacted Mr. ** to check if he had managed to arrange a car for my use when my car was being overhauled and he confirmed he had made the arrangement. Therefore, it was confirmed that I could send in my car on 26, March 2012 and I expected to drive away in the car arranged by Mr. **. When I arrived, Mr. ** informed that the arranged car was not available. I was really upset as I have a business meeting at 10 am! Therefore, I had no choice but to drive away in my own car to attend the business meeting. Again, through no fault of mine, my car was not given the overhaul as arranged and assured by Audi!People buy Audi because it is reliable, stylish and comfortable. It is a pride to own an Audi and lots of pleasure to drive it. Customers have been assured of the dependable and good service, including after sales service. From what I have written, you can imagine how very upset, disappointed and frustrated I am with your distributor and their service. It has caused me lots of inconvenience, precious time and expenses in hiring a replacement car for use. I am officially lodging a complaint with your company.

I took my car in to Audi for service because it was overheating so Audi changed my water pump and never told me there was a recall on it. I drove off their lot 3 different time but the last time I drove off my car turned off at the fork of the 118 and the 5 Frwy and cars were trying not to hit me from behind and when I called Audi scared out of my mind, they acted like no big thing. The next call about my car was that I need a new engine. I gave them a running car and theyre giving me a car that doesnt run.

Hi all. I own an Audi A5 2013, 1.8 TFSI Coupe, I bought this car as a second hand (used) from Trade Centre UK in Wednesbury. I thought what a great car... Test drive it. Liked it. Bought it. Few months later it went on limbo mode just like that. All of the sudden. No warnings. Nothing. Took it to an RAC approved garage (when I bought the car I was recommended to buy the premium RAC warranty which you have to pay 41.50 UK pounds per month for 3 years) and they told me that they had to replace a part that has to do with the a/c of the car (air conditioning) which cost them £1000. Then few months later one of my injectors went bad so I had to take it to an RAC approved garage again for them to fix it, when that was done and I got my car back all of the sudden the EPC light came on with the traction control on the dashboard. I thought FFS. This is some sort of a joke... Took it to a garage again, my mechanic had to replace a part that he thought would fix the car which it didnt so when he reported the problem to me he also said that he thinks it could be the control module unit of the car which is the brain of the car. Apparently, it was flooded with water, somehow the when it rains the water makes it way to the ECU but when he hired an electrician the electrician said that there was nothing wrong with the ECU so I thought great. At least I dont have to pay money from my own pocket to get it replaced because apparently the ECU is not covered under the premium RAC warranty. The electrician told my mechanic that the part he ordered and got it replaced it was faulty so my mechanic contacted the VW (Volkswagen) people (because thats where he ordered it from) and asked for another one. So he installed it and still the problem wasnt fixed so he called me and explained to me what happened and now he had to call out an Audi expert. That was few days ago. When I called my mechanic today to ask him for an update on my car, he said that the Audi expert said that there is a fault in the ECU and that he is trying to find a cost effective way to fix it instead of replacing the whole thing, I feel like my mechanic had my car more than what I did. I been in and out from garages for a good 2 months and still going. I would not recommend this car to anyone and its a huge disappointment also worth me ruining that the fuel consumption is really bad I have to top up my car fuel £65 every 2 weeks and I mostly travel back and forth from work to home for 5 days sometimes 4 days a week, 10 minutes to drive to work and 10 minutes to drive back home. I wonder what will be next.

I own a 2004, Audi S4, which I purchased used from my brother, who bought it new. I bought this car from him with 45,000 miles on it. At 55,000 miles, the car had catastrophic engine failure, 5,000 miles over the warranty period! The mechanic that is repairing the damage said if one more component would have broke, it could have caused me to lose control of the vehicle and crash. The engine and transmission had to be removed from the vehicle to be repaired. The engine blew a valve and it went through the engine like a bullet. I contacted Audi of USA to: 1.) alert them of this problem and possible safety issue; 2.) Because the car is only 5,000 miles over the warranty and it had such massive failure, I believe its only reasonable to ask for some help in the cost of repairs. The repair cost are going to be between $25,000; 3.) I work in quality assurance for a company and I really wanted to speak with their quality assurance and alert them to this big problem. It is crucial they (Audi) understand the problem. The reps at Audi of USA that I spoke with would not help (except to listen, they are good at that), and were not cooperating with me in the process of trying desperately to alert their quality people of this failure that occurred to my car. I believe I was completely ignored and I need to find out how I can effectively report this, not only to Audi but also other people who own the same vehicle. This is a major issue that needs to be made public. Thank you.

The Audi 4 I have has blown up two engines with oil sludge problems. This is a bad car and they are giving me no options.

Beware of purchasing an Audi. I own a 2018 Audi Q7. Unfortunately, I was hit in a collision 75 days ago. I still do not have my car back. Currently, I am waiting for replacement parts from Audi. The last estimate I received is that the parts are still at least 35 days away from being shipped. Audi continues to push back the ship date for the parts. I reached out to Audi Customer Care and received no help or solution. If you purchase an Audi be prepared to wait for 4-6 months for repairs to be completed. It may be even longer...

I leased an A3 clean diesel from Audi Coral Springs in April of 2013 with the intention to buy if the car performed as well as the salesperson assured me it would. I was looking for a high performing car with significantly reduced emissions. I considered the Audi diesel, hybrids and electric cars. I chose a model that would no longer be available in the US (A3 clean diesel hatchback). There were only a handful available in the country and one of them was at Audi Coral Springs. Because I was set on this car and there were so few, I had no bargaining power and paid an enormous premium for the car. The leasing process itself was torture. The dealership had one printer and it wasnt working so the entire transaction took more than 4 hours.When the diesel emission fraud became public, I contacted the dealership and Audi USA. I was told over and over that the emission fraud was no big deal and that Audi owed me nothing. Basically I was told that Audi is handling this and that no one in the company could deal with my complaint. Audi has decided kill its brand and ensure that its customers go elsewhere.As for Audi Coral Springs... the personnel at the dealership were down right rude. I returned the car at the end of the lease only to be told that I had to sign a document that if anything happened to the car while in the hands of the dealer (the only place I could return it), I would be legally responsible for the damage. The document stated that I was required to maintain auto insurance on the vehicle until it was in the hands of the manufacturer which would take weeks to months. Ripped off a third time by Audi Coral Springs. I asked how I would know when to release the insurance and I was told not to worry about it. Needless to say, given Audis horrible, horrible customer service and casual attitude about defrauding the public, I will never drive an Audi again. I now have a Lexus hybrid and the experiences could not have been more different. One star for this dealership is really one too many.

We had a horrible experience with the Q7 TDI Diesel Buyback program (2012 Audi). The process was long, hard to figure out and not very customer service friendly. I felt I was treated like I did something wrong. All I did was buy a Turbo Diesel Audi. My family of 4 were left without a car for 3 days, before we had our buyback money to buy a new car as we only have 1 for all of us. Everyone was rude to deal with. When you spend this amount of money on a car you expect a certain level of customer service, we did not get treated well. I would not recommend Audi to anyone I know. And I will not buy another Audi.

This brand offers a whole assortment of different models. Absolutely everyone needs to purchase one. These cars have very distinct and beautiful features, new models include touch screens and awesome radio, beautiful leather seats, and the engine is wonderful. The car is beautiful on the outside too. There are lots of different upgrades and personalization. Some of the upgrades would include a touch screen, an awesome radio system, upgrade to leather seats and touch screen radio system, upgrades the engine. Also the passenger capacity is awesome, for a sporty car, this thing is just so great. You can fit you and your neighbors family in this thing. You would think that there would not be too much room because of the sportiness but there sure is.

I purchased Q7 4.2 2007 in 2006. It was one of the first 1000 made worldwide and I received complimentary maintenance service up to 50K miles. Zoltan ** at Seattle University Audi was very good. So good, we bought another car from him later. :-) I have now (2014) 86K miles on it. I have had some small issues like broken window screen on the left side and stuck screen on the right (so far I have not fixed any). Cracked and eventually separated air filter housing intake (I have used Gorilla tape for that). I have changed brake pads, spark plugs, battery, some light bulbs. All by myself. No major issues. This car is very well made and I am very happy with it. Its heavy on gas, but I already knew that when I bought it. All fluids are done on time, most of the time at Audi dealer. It burns oil, but thats nothing new. Considering mileage, I have not had any serious problems. I am going to keep driving it and see how much longer it will last. Hoping for 300K.

Purchased a brand new 2013 Audi Q7 last April. Waited close to a month for the vehicle. Problems started since day one. The same day, the vehicle was picked up. Within 15 minute driving, the check engine light came on. Brought it back to the dealer and diagnosed to be a bad intake manifold. The vehicle was in the shop for a week. A month down the line, one day the sunshade for the panoramic roof fell off the rail completely. Brought the vehicle back to the dealer and get it fix. In June of this year, the Sunshade fell off the rail again, brought it back to the dealer, waited a week for the repair. Literately a week after the vehicle was picked up, the rail came back again, the car was in the dealer for another week. Now the problem come back again. The car is a little over 1 year old, barely driven with only 6000 miles. Went to the dealer to complaint about the issue and see how they and AUDI will address the issue. The response I got was: this does not affect the drivability or the safety operation of the vehicle. I could always bring it back to the dealer and get it fix. I am extremely disappointed in the brand and its customer service focus philosophy. Especially as a luxury car dealer and manufacture, this is definitely not the way to address the issue. 60K investment and what I get in return is constantly going back to the dealer for the same issue. Even with me addressing the issue, their response is tell me to keep going back. I dont have the time for all this, definitely not a good ownership experience. I am very disappoint in the brand and the experience. Stay away from AUDI!!!

It has been my greatest misfortune to have bought an Audi A4. Early on we recognized that we had two problems: one was the ever changing and replacing of the fuel pump and the second was the sludge problem. The first recognition of the sludge problem was on March 18, 2008. This receipt I have. It said Rich found possible oil sludge problem. We then visited Life Quality automobiles of Bay Ridge again on September of 2008 and November of 2008. On one of these dates we paid close to $6000 to fix the sludge problem. The receipt that I do have for 3/18/2008. We also have a service and change of oil at the Audi service center Life Quality.All service and oil changes have been made at Zumbach when were living in NYC. Then Life Quality and Audi of Brooklyn when we moved to Brooklyn.I dont have the receipt for September or November of 2008. I never thought that I would need it for a future claim. I went to the offices of Audi of Brooklyn in May of 2011 to try and get copies of the work but since they bought out Life Quality of Bay Ridge, they only kept the receipts for 2 years and they destroyed any receipts that would have been in my file. Their computer system shows I was in on those two months but they cannot see the details of those days.Once we did pay for the sludge problem, we were under a new 8-year warranty. In June 23, 2009, I was at Audi of Brooklyn and the sludge problem occurred again. I do have this receipt and they fixed the problem again; but since we were covered under the warranty, we did not pay this time.It has been painful monetarily to own an Audi. This sludge problem is ongoing and recurring. To ask me for copies of receipts after three years is unfair. In September of 2008 I had just moved into my new house in Brooklyn and I had just given birth to my son. It is understandable that some papers would have been misplaced.I would like to be reimbursed for my hardship with this car and the funds I paid to fix the initial sludge problem. The car right now has a sludge problem. I can’t keep fixing this problem; it is annoying. I really feel that I received a damaged engine and I would like Audi to replace it with a new or used undamaged engine. It is more costly for them to have to keep fixing an ongoing recurring problem.I am enclosing all and any of the receipts I do have. Replace my engine and reimburse for sludge costs.

I wanted a new car. Bought a used 2004 Q5 from a used car lot in Olympia. Three weeks after I driving off the lot the transmission goes out. $2109.00 later - the steering column, 6 weeks later - oil leak. Biggest regret of my life!!

2013 Audi Q7 center console delaminating. Buyer beware! The silver console surrounding the shifter is bubbling at various locations. Car always garaged yet Audi contests it was caused by outside influences which it was not and refuses to cover it under the manufacturers warranty. After going through this, I wouldnt recommend Audi to anyone if they wont standby their product and uphold their warranty. As for me, this will be my last Audi. Never again.

I am the owner of a 2009 Audi 1.8t of which clutch failed on 86000 km. After I complain about the clutch at Audi Paarl, they convince me that there was nothing wrong with the clutch. I drove from Worcester to George in the middle of the night and the clutch failed completely. The car is still under motor plan but Audi in George dont want pay the damage because, according to them, the car is not standard and the cars suspension is modified. Audi Paarl and Audi George differs from each other. The bill is R29000.00. Can someone help with advice?

I feel that the locking system on my Audi is extremely dangerous and want to warn others. I was traveling away for the weekend with my 13 year old daughter and stopped to get something out of the boot/trunk - then closed the boot lid on my keys (absolutely my own fault). I was horrified to discover that my daughter was then locked inside the car, with no way to get out. There were tears and panic (from my daughter stuck inside - and me trying to look under control). We phoned a mechanic who came to assist, and it took a hammer to smash the window and get my daughter out - and an angle-grinder to get through to the boot to retrieve the keys. I was just happy that my daughter was now safe outside the car. I was really shocked that a driver could actually lock the car and the passenger would have no way to escape. I contacted Audi to let them know what happened and they were just dismissive. They said I could take the car into them for them to have a look at it and that they would charge me for the privilege. I now have a hammer in the glove compartment, just in case, yet I wont feel safe until I actually get a new car. Ill definitely be checking that it doesnt have the same locking system as my Audi. So dangerous!

I was on my way home from work when my 2007 Audi Q7 died on me. Took it to the dealer (who of course was gonna ** me with parts and labor prices). Told me engines out of time and I need a new one. I am paying 600/month for a broken p.o.s. German engineering, super pricey car and my parents have an older Jeep running past my Audi... What a joke.

After years of buying Lexus, I purchased a 2013 Audi and will never buy another. Its been in for repairs 7 times in four months with brake failure being the dangerous repairs. After they couldnt figure it out, they offered an extended warranty... That sure helps when the brakes fail and someone dies.

As much as I would of loved to give Audi 5 stars it would be just as unethical and misleading as them and the experience I had with them was. •06/04/2019: My 2010 Audi A4 2.0T mechanical defective timing chain tensioner edition had been effected and damaged in which I paid out of pocket for earlier this year only to find out AFTER the repairs had been made by a less expensive shop that worked within my budget; that this would’ve of been covered by Audi, if they had done their due diligence and notified me but they didn’t. Dealerships aren’t first choice for many people when big major repairs take place especially one as silly and unbelievable as this. If I had been notified correctly back in December 2018 this could’ve all been avoided and properly/thoroughly addressed by Audi themselves within Audi itself but instead I had to take the cost effective and unaware consumer route due to Audi & Audi Nashua’s failure to notify me of this matter. •10/05/2019: Brought my vehicle in for the timing chain matter (that Audi was sued and settle on) amongst other things that had been effected post timing chain failure with hopes that this time Audi would rectify the situation now that the timing chain is going again less than 5 months later in which could of been properly addressed and fixed this time without the constraints of a budget for such a ludicrous repair especially so early in a cars life. However, Audi of Nashua refused to do so regardless of the 24 pages of service records dating back to purchase in 01/2018 with only 64k Miles that I had provided which were more than sufficient enough. Trevor the service rep even seemed impressed with the records. Instead of trying to remedy the matter, I get the diagnosis that I was clearly already well aware of but Audi Nashua wanted me to fix components on the vehicle FIRST out of my pocket that would of been repaired at no cost to me had they notified of this disaster problem to begin with 11 months ago. So now that audi is refusing to back their product like they should’ve my vehicle sat on their lot for days collecting dust and leaking oil from main seal instead of at least beginning the repairs like I had asked. •10/12/2019: Danielle the extremely unprofessional service whatever position at Audi, stated via text “to bring back the loaner or face a $75/day charge so that other customers may have access to the loaner while they wait for parts and repairs to come in.” Basically telling me to pickup my barely drivable Audi with just 100k on it so other customers can have transportation because apparently they are more important than me. So I did. No word back or anything about these parts they ordered either. Reached out to Audi USA and that rep on the phone was as clueless as can be and offered no help. I told Danielle I wasn’t paying for anything as the service team had done nothing except REITERATE everything I already knew, and let my car leak oil until it was nearly bone dry upon pick up. Basically made me feel that because my 2010 peasant Audi isn’t a 2019 I need to go pound sand as that problem is not theirs. •11/08/2019: Here we are less than 5 months later and guess what? Timing chain is going again. This time now that I know this would’ve and should’ve been covered correctly the first time, Audi of Nashua refused to do so regardless of the fact this Audi had been serviced there by previous owner and my 24 pages of service records I had provided that were more than sufficient. Now my car that should of been fixed correctly months ago is now parked lifeless and inoperable as Audi Nashua & Audi brand have completely left me high and dry all because of their own negligence. Now I have gotten the attorney general of NH involved to handle this consumer conflict with hopes that these people will finally rectify the mess that could of and should been avoided.

Purchased a new 2018 Audi Q7 in Newton New Jersey. During an inspection at another Audi dealer discovered that the car had a previous issue and it had been repaired. This is a new car! The car had a short that melted the wiring and harness as well as hose and covers leading back to the alternator. The repair was not done to Audi Specifications nor was it noted in any service documents. This is a new car? What happened? Who fixed it? It looked like some backyard mechanic did the work. Why was it not noted in a service record and why was it not disclosed to me. We would never have purchased this car. The second Audi dealer was so concerned they took photos of the damage and forwarded them to Audi USA.In addition it has been 60 plus days and we have no license plates or registration for the vehicle. The temporary permit expired 3 days ago and the dealer has not sent the plates. The dealer sent us a letter to offer to the Police asking for them to be patient as our plates are delayed. Can you believe this? All this has been reported to Audi USA. We were told this would be taken care of and we would get a new vehicle. We were told not to drive the car as is. How could we as we have no plates? Forward 5 business days and still nothing. I have rented a car and have taken legal action and filed a complaint with the New Jersey Attorney General’s office. Audi Newton defrauded us and worse has not provided the required license or registration. Audi USA has done nothing to remedy this unbelievable experience and now we are forced to take legal action. A 60 thousand dollar car purchase that cannot be driven. Stay away from Audi and Audi Newton NJ USA.

Purchased my car in 2012 with 45,000 miles on it. Immediately it started burning through a quart of oil every 5 weeks or so. I complained to the dealership. They said it was normal. I complained again. They said it was normal. I complained again. They said it was normal. I had to burrow myself so far up their ** for them to take a look at the car. They performed an oil consumption test which it failed. They said I had to replace the engine. Thankfully, I was 475 miles under the warranty expiration. From that point forward the car never worked properly. An ignition coil change, 3 issues regarding misfiring, repair work for several diagnostic codes. All in, on top of my $450 month payment & $6k deposit, I spent about an additional $10k repairing the car.Additionally Audi USA covered another $10k worth of work. Thats $20,000 worth of repair work over 4 years. A $1,000 bill every 10 weeks. At 130,000 miles I pulled into a parking lot, car was running fine (after a $1,300 repair bill the week before). I got out of the car and realized I forgot to grab something at another store. I immediately got back into the car and pushed the key in the ignition. It didnt start. Needed to have the car towed. The dealer tells me they have to rebuild the entire engine again.Audi USA called and left a message yesterday (Ive been without a car for 3 weeks now and had a loaner for all of 4 days) that the case has gone to the highest level and there is nothing they will do about it. They said if I have any questions I can call the case handlers direct number. Seems that direct number goes directly to a voicemail void that never gets checked because my phone calls have yet to be returned. Looking at the number of issues and similar complaints all over the web I am baffled that Audi refuses to take responsibility for their poor design and the numerous faults that continue to occur on this engine model.

Audi ruined my paint job. I purchased a 2002 Audi Q3 four wheel drive. I have had my car serviced at Fort Worth Audi. I have spent several thousands of dollars on my car for service at the dealerships. On 12/14/11, I took my car to the Audi dealership for an engine light check. The issue/complaint is that my paint on the car is ruined. I took the car in; it was serviced and it came out with white splotches. The car did not look like it does when I took it in. I have pictures of the car taken in July of 2011. It shows the cars paint as being spotless. I did have an accident where the right rear fender was run into. Audi is saying that the company which worked on the fender ruined the overall paint job of the car and that they are not liable. The issue is that I took the car in for service, the car was dirty but it did not have the white splotches. Audi services the car, washes the car and it comes out with white oxidized splotches all over the car. I spoke to the manager and he says he is not responsible for the problem. I will end up getting a lawyer to work out the issue. The Audi manager says the paint is just oxidized due to age of car. However, the car could not have oxidized in the 3 days it was at the dealership. Something happened at this dealership.

In January of 2015 I purchased a CPO 2010 A5. Within 6 months I began having serious mechanical difficulties with the car. Although to date all issues have been rectified by the service department, the sales department has been unwilling to make an acceptable deal with me to put me into another vehicle when clearly my vehicle is a lemon. The general manager has never even responded to my attempts to contact him. Since I purchased the car, it has been associated with a recall and a class action suit. It has been in for service no fewer than 6 times, and yet the dealership nor Audi Corporate is willing to work with me. This will certainly be my last dealing with Audi of Huntington, and mostly likely, the last Audi I will own.

A few weeks after I was sold a car from TNT Auto Sales in Lugoff, I started having issues with the car. The car was not holding water and would overheat numerous times throughout the day. I took it back to the dealer to have it checked and I was told to wait and they couldnt do anything. I was told not to leave the car on the lot as well so I had to keep driving it. I called, texted, and went to the dealer almost everyday or every other day about the car. Nothing was done and finally the car broke down on me and will not crank or anything anymore. I told the dealer what happened. Nothing was still done. I didnt even get to make my second car payment before the car broke down on me. Now, I am stuck with a car that I just purchased that is not drivable and a car payment still. I dont want this lemon of a car to go on my credit but I should not have to settle for this when I just got the car and the dealer decides he doesnt want to do anything about this.

Audi provides cars that meet the requirements for most people. They offer smaller vehicles such as the A3 and A4 that would be suitable for people looking for a luxury vehicle but who are budget conscious or live in a busy city with limited parking. They have the A5 and A6 for the midrange. If you are looking for a fully loaded full size sedan there is the A8 and S8 (more sporty). If you are into sports cars there is the R8. Audi also offers attractive vehicles. Their vehicles have classy styling and clean lines. They offer sporty options and their new vehicles feature full led headlights which is a great improvement over the old halogen lights. Also, Audi offers several color options and multiple trim options. Most people can find something that would suit their style; however, individuals looking for a clearly unique style or appearance might be a little disappointed. They have options in the different car size classes. Generally the vehicles are spacious and accommodating. The smaller vehicles will easily accommodate 4 adults with maybe a child in the middle in the back. Larger vehicles such as the A8 will easily and comfortably accommodate 5 adults.

I am so disappointed and disgusted with my 2009 Audi A5 that I cannot even express how bad my Audi experience is so far. I should have stayed with my Mercedes Benz. I took my car to the Audi dealership to get my window fixed and they actually caused 3 more things to break on the car and now I have to pay for it when the car is under warranty?? They put a faulty motor for my window which caused a short and now my xenon headlight is not working and they want me to pay for the headlight which they caused to break. Horrible experience with Audi service. Dealerships have incompetent and badly trained mechanics and customers need to pay for that. I will make sure I will disclose on every page I can to warn customers not to buy an Audi.

Purchased 2020 Q7 for over 80K. Sever safety issues began around 1000 miles. Vehicle would abruptly stop on the highway. Had truck for 8 months, 5 of those months spent in service. After 3 conversations with their corporate services who kept telling me they were reviewing my file and get back to me in a couple of days, which never happen. They would call me back after a month. This happened 3X while my Vehicle stayed in service. Finally I hired a lemon law attorney. Audi quickly settled but why they not simply by my car back. Instead, their neglect cost them a loyal customer who has purchased 4 Audi. We got our money back due to the lawsuit and bought a Mercedes. Audi could have simply taken the vehicle back and put us in a new Q7 but instead chose to ignore our safety concerns. Not only did they lose our loyalty but lost a customer to a competitor. I was also ready to trade in my Audi A7 but now would never consider an Audi and hopefully people read this review and think twice before they think about purchasing an Audi.

Very long story but in summary, 2012 Audi Q5 has faulty timing chain tensioner (known issue) which causes catastrophic engine failure costing over $10,000.00 to fix. Audi dealership has been great trying to help but are obviously hindered by Audi America in assisting. Audi consumer affairs department literally chuckled when my wife was explaining the situation and said things could always be worse and would should be thankful that they are helping at all. When we requested that the case be escalated, we were told we were at the highest level already and nothing else could be done. A real shame, we have two VW/Audi cars currently and have had many in our families over the years. If this is the end all be all decision in this matter... These will certainly be the last 2 VW products we will ever own. Very disappointing... The Q5 has been my wifes favorite car and my GTI has been my favorite... Could be the end of our loyalty to the brand.

After owning Mercedes for 30 years, I bought an Audi in 2012. Big mistake. As much as I enjoyed my TDI, it was not possible buy another; Audi keeps changing their design for the worse; and my experience with the sales staff at two dealerships was enough to make me realize they do not care about customer loyalty. All they want to do is move existing inventory as fast as possible.

I drive a 2012 Audi A6 SuperCharged. A few days ago I received a recall for fuel pump change, in that I called the nearest Audi dealership to make an appointment for the change on 01/26/2017. In the process of the change I decided to have an oil change. At the dealership everyone was very nice and took care of me within the process of the service and assured me that the fuel pump and the oil change has been taken care of and paid 140.27 dollars for the oil change. The biggest part me going to the dealership was because of the recall for the fuel pump because of the letter I received a few days ago. This morning 01/27/2017, after my daily routine coming home the car engine suddenly turned off. The worst part of this was that I was traveling on a highway, Palisades Parkway to be exact. On the dashboard of the car there were no indication of something wrong.The fuel gauge was indicated as that the car had fuel in the car. Not thinking about the amount of fuel that is in the car, I thought that there was something wrong with the engine itself. Thinking back from yesterdays service, the service was for the fuel pump recall. Thinking that it couldnt be fuel because I just came out of the service for this problem, but to be sure I called a friend to bring some gas to put in the car. Sure enough after adding fuel into the car the car started and I was able to drive to the nearest gas station to fill up.In all, this complaint is for the service at the Audi Town Motors of Englewood NJ where they specialize in Audi. Having trusted that an Audi dealership would know how to service an Audi car, was the worst mistake of my life. Driving a car in the highway, all of the sudden losing an engine and feeling a life or death situation was something that I wanted to share. Cars flying by me trying desperately to move the car to a safe place to park was something that no one should experience. I would like to formally put a complaint to the Audi Town Motors of Englwood NJ at 400 South Dean St Englewood NJ 07631. For the life or death situation I was in and amount of time I had to suffer for the mistakes that the Audi made, in a recall that Audi of America formally gave out to all of the Audi owners.

Repeated issues with carbon build-up which turns the engine indicator light on. Audi has cleaned the valves previously, at no charge to us acknowledging this problem and that it will likely recur. It has recurred, but now they want $1300 to remove the engine for a thorough cleaning. 2009 was the first year for the Q5 and a fair solution would be to recall this car or take care of the cost for this recurring problem. Audi has declined any further assistance. We will never purchase an Audi again.

We purchased a Pre-Owned Audi Q5 from Audi-West Chester, PA that was burning a quart of oil per month by 30,000 miles. I notified the salesman and manager the same day of purchase that the add oil message had appeared on the way home. From that point on neither would return my calls or emails and were always in meetings when I showed up. By 70,000 we were burning a quart each week! All along we were told by Audi West Chester that this was normal for any 2.0T.Recently I scheduled an Oil Consumption Test to be done at another dealer that I have dealt with, Mechanicsburg PA which was a nightmare of a process. This dealer confirmed numerous times over the past 2 years that burning oil was normal while I was in for other service. When I returned to conclude the oil test I was told the engine was burning 3 quarts of oil per 1,000 miles and Audi would probably cover 75% of the repairs, but before they could submit a claim I would have to pay $289 for another engine test.Yesterday, I received a call saying Audi agreed to pay 25% of a $5,000 repair due to high mileage. The fact that I had written documentation of the problem existing at 30,000 miles made no difference. No part of this warrants the premium price paid for these vehicles. I hope the 2009-2011 2.0T class action law suit gets extended, then all 3 of my Audi vehicles would be involved in class actions. What a great company. Seeing Audi reduced the factory warranty after moving production to Mexico tells me Audi dealers know they must put on a good show in the sales department and then add some smoke and mirrors to rake in the cash for service. Great business model.

I leased my Audi Q5 on February 2021. For the last month and a half my car has been at the dealership 3 times due to it not starting consistently. Several alarm lights also showed upon the dash along with the engine light. Due to all of this I did not feel confident driving, so I notified the person who took care of my lease. This has been the worst customer service I have received in a dealership. Both Audi headquarters and the dealership neglected to do anything to remedy the situation. The only thing they offered was to attempt to sell me another car which of course, entails paying more money. On top of that in order to end the lease early I was being asked to pay more money as if I had caused the problem in the first place. Audi did not attempt to compensate me for all of the issues that popped up nor did they help me to lend a car as I awarded results. Absolute worst dealership and worst customer service (Audi South Orlando). Completely washed their hands and tried to shift the burden onto me. Very careless and neglectful. Don’t waste your time and your money with Audi.

The car is constantly in for service. 25 trips to dealer in 4 years. Towed 6 times. AC at 3k broke, door handle for $600, Audi lied about oiling issue, and after national class action, they did a poor job of repairing motor. Timing chain sent 3 codes while under warranty and they cleared and sent us home. At 28k/98k miles, the timing chain failed and the engine repairs were $14k... Audi did not handle our requests very well. After a lot of patience, they only offered to sell us another Audi. Only to say our $50k car was worth $5500 with 98k miles. Great looking car, Audi just isnt worth the poor service issues...

I have been an Audi owner for almost 15 years. I finally purchased a brand new 2008 Audi RS4 and have had a problem with my starter. It sometimes just doesnt start, no rhyme or reason. After about 15 minutes, it will start. I have had the car serviced. In fact, it was at the Audi garage for six months. I picked it up today. By the way, it took them almost 45 minutes to get the car to me, then made me sign legal papers clearing them of any legal issues that might occur. I got the car home after driving 120 miles to get it home, parked the car and one hour later it would not start. I told them about the problem when it was serviced which, by the way, was for transmission problems. I paid ten thousand dollars for the service and when I got it home, it wouldnt start. I have owned four previous Audis and was an Audi enthusiast. I am so disappointed in the whole situation that I am done with Audi. I feel taken advantage of and would like some help. Over the last five years, Audi has really let me down. I thought by purchasing one of your higher end cars, it would have guaranteed me a little more consideration. By the way, the same garage had 168 dollars in toll booth fines which went unpaid until I received a letter from the state asking me to appear in court. When I called the garage and I told them, they acted like no big deal. Well, to me, it is a big deal. I have been without my car for six months and when I get it home from the dealer, it wont start. How do you like that for Audi service?

I purchased a 2003 A4 Audi in 2007. On its first year, the engine and the radiator leaked, the engine bolts broke, the front axle cracked and the computer never works correctly. Also, the interior items were busted and the alarm died. I spent more on repairs than the car’s worth. When I contacted Audi of America, they did not respond to me.Sonnen is just as bad. They have very poor customer service and they lie about parts they say they fixed, with which I have proof. The whole experience with this car has been a nightmare as there is always something wrong with it. I have barely driven it.

I own a 2014 Audi Q5 TDI that I had driven from Pensacola Florida to Kansas City Missouri to see relatives. During weekend of June 13 a warning came on dash of AdBlue fault, car will not restart in 400 miles. I called Molle Audi in Kansas City first thing Monday to try get car in for check and repair if necessary. I was told they had no appointment openings but they would try to work it in as quickly as possible. I informed them I MUST have car back the next week as I planned to drive back to Florida. After not hearing anything for two days, I called them on Thursday for status. They had not touched it and said they would try the next day. They did not touch it that day but promised they would get it the next Monday. It had sat for an entire week even though they knew I needed it urgently. Monday they did diagnose it as bad AdBlue pump and absolute soonest they could get it in would be Friday the 19th. I was told Audi policy was to not expedite shipments for any reason. The car did finally get repaired and I received it on Tuesday June 30. My complaint is that they do not care whatsoever about customer needs and will do exactly what they want when they want no matter the situation. I will NEVER darken the doors of that dealer again, nor will I ever purchase any German brand auto due to their arrogant, insensitive attitudes and business practices.

Audi offers a wide variety from family cars to sports cars that my family and I can enjoy. They also offer many upgrade and personalization options. The car software can be upgraded also. I love how sleek the Audi looks and I would definitely recommend it to others since it looks so good. It is one of the most beautiful cars. The passengers all fit in the car and there is even room left over for relaxing as the car is not too small. I am happy with the car size and enjoy driving in it.

I have a 3 three-year-old Audi a4 with 50k kilometers. Brought car back to garage at 35k for rear suspension noise and was told problem was solved. Car was purchased new. Noise came back into rear suspension and when I brought car back it was out of warranty. I was then told I would have to pay 130 euro per hour for car to be looked at and they didnt know how many hours it would take. I was scared off after being told there was a car in for a noise and already they had clocked up 38 hours and the problem was still not solved. I will never buy one of these cars again. I have had BMW and Merc and Opal and these cars are just not up there with these other brands. My experience was I paid quality price but did not get the quality car.

There are so many different models that Audi offers, ranging from speed to performance to fuel efficiency, you are bound to find a car that fits the needs you have. The appearance and features range so greatly, it seems like they have a car for everyone, ranging from what you want it to look like to what it should be able to do. The options that they offer seem to be endless, and all the features and customization options make it seem almost limitless which is awesome. The passenger capacity of each car will range from the next model of sorts, but it can fit any needs you have really, whether it be carpooling or just for fun.

Purchased a new vehicle and was convinced by my dealer to finance through Audi in order to get a credit off the purchase price. Asked if there was a payoff penalty and was assured there was none. After the 2 month waiting period required for Audi Financial to establish the account, I contacted them for a payoff quote. This is only good for 10 days. In that period of time, I re-financed through my credit union and had them send a check directly to Audi Financial. Audi claims they never received the first check, so my credit union issued a second check which was received. Unfortunately, Audi Financial did not honor the first pay off amount so due to the interest accrual, I continued to get statements with Balance Due = $0.00.After the 3rd statement of this type, I contacted Audi Financial and they said that they had not put the check from my credit union as a pay off amount. They just put the money towards my payments and my next payment wasnt due until Jan 19, 2023 (the last payment). But my vehicle was still not technically paid off. In the last phone conversation I had with Audi Financial, I was told that they had received the first check but there was a problem with the account number so they didnt apply it to the loan - which would have paid off my loan. Seems like it was very intentional in order to get more interest from the loan/financing. Although there is not a technical charge for paying off the loan at Audi Financial, it seems that they have ways of getting the most interest possible from their customers. I love my Audi vehicle, but I will never use Audi Financial again.

Very dissatisfied with the amount of rust on my 2006 Audi A3. Its unbelievable. I see many cars on the road many years older that dont have half the rust mine has accumulated. Its over 500 dollars just to buy the metal for the door. No glass, electric... Etc. Its a wonder if the metal was defective. Now I have an airbag recall. My seats as well have cracked and ripped. That started at 75000 miles.

I like the Audi R8 for the sleek design and makes me feel young again. The power behind the wheel is awesome. Life itself seems to stop existing when you jump on the highway. Very clean high-class interior. Comfortable heated and cooled seats for both summer and winter months. Purrs like a baby whilst idle. Good things for this brand. Always recommend upgrades. Better stereo system and bass boost. Get the heated seats and tinted windows. Really only meant for a two seater person vehicle but has a back seat.

On May 19th my five year old (under 69,000 miles) Audi A4 had a “piston failure” in which the piston came loose and eventually shattered the skirt. As a result, the engine needed to replaced. I was told by both the dealership and Audi USA that Audi never extends coverage and will not provide any warranty assistance (even in the case of potential negligence). The dealership initially refused to provide a loaner, however, after extending the expected completion of the repair four times, the dealership provided a loaner. They replaced the engine with a rebuilt-engine costing over $8,000 and completed the work on June 14th (26 days in the shop).Beginning July 1st, the rebuilt engine began leaking oil around the camshaft valve cover. The dealership inspected the car and agreed to contact the company from which they purchased the rebuilt engine. They needed to get approval from the supplier before doing any repairs. In the meantime, they told me to continue driving the car. After I called the dealership four times for an update, the dealership informed me that they needed pictures. I emailed pictures to the dealership immediately. I called the dealership four more times for an update and on July 28th, I was told that I could bring the car in August 3rd. The dealership added a high temperature sealant to the valve cover and I picked up the car on August 4th. 34 days to get the oil leak fixed on the rebuilt engine and a total of 77 days from the initial engine failure.

I had the car for 3 year now but I had problems from day one the car has been to Audi North Cliff in Johannesburg. About 10 times to be repaired and now that I have yet other problem with the car. They telling me that it will cost me +- R7000-00 just to look at where the fault is that is not even to fix it and then parts will be extra on top of the R7000-00, not happy at all.

Bought a new 2012 A6 18 months ago. About 3 weeks ago started getting a strong mold smell coming from the AC. Took it to the dealer who said they had repaired it, but the smell persists. Scheduled to go back tomorrow for more work-- they mentioned installing charcoal filter and ensuring that the water drains are clear. Worried that we are inhaling large amounts of mold by following their instructions to keep running the AC. Anyone have similar problems? Cant stand the smell much longer.

I like my Audi car because it has powerful performance whenever I drive around. Its fuel efficient. I was proud to have and own this car. I can recommend to my friends and family buying this car. Great passenger capacity and the price is just right. My husband loves to drive this car. He wants to own this car too someday.

I am a new Audi customer and definitely did not expect this company to be so incompetent. First off, the app is a joke. It doesnt really do anything useful so we never use it. I also had a hard time connecting my Audi account to Audi Financial Service in order to set up an auto-pay. I tried numerous times but the website seemed to have an issue all the time. When I called the customer service to get help, there was a long wait about 20-30min in a Thursday morning around 9am PST, which shouldnt be the busiest time of the day or the week, and the representative who came on the line was very disrespectful and not helpful. He sounded like a high-school kid who wasnt motivated to do anything at all. So the only way at this moment to set up an auto-pay is to fill out the paperwork and mail it to Audi. Unbelievably old school. Ive only owned the car for 3-4 months but already regret it. Ive owned a few cars in the past from different makes, but Audi is definitely the worst.

I bought a brand new Audi Q3 2015 last year. Audi was my dream car before, but after buying this car I am feeling guilty of buying this car. I had a service @ one of the dealership last year. They had done wheel alignment and rebalance last year. The service was bad and when I gave the car for routine maintenance at different dealership they wanted me to pay again for rebalancing and wheel alignment. I have contacted Audi to complaint on the bad service. They took a complaint but never called me back with resolution. One of the customer care representative told me that I have to reach out directly to dealer and they wont help me in this issue. I dont understand why I need to buy a luxurious car who dont even take care of their customer concerns properly. I will never buy this car and planning to sell this car in near future. Bottom line - its not my dream car anymore.

I bought my Audi A6 a few months ago, and I was happy with it until a few weeks ago in which it started having problem with dash switches and eventually all switches lost their functionality. I could no longer use satellite navigation nor mobile. Because the car is under warranty, I took that to Audi Stafford. I was told that corrosion has developed under the switches! Since it is an outside influence, the warranty does not apply! Such a strange reason to decline the warranty. This is a major problem, and I hope it is a one off. Otherwise, I call that a major design fault. If this is the case, then all Audi having this switching feature needs to be recalled; and I certainly like to know if this is the case. I could not convince the service manager, and that is why I am contacting you.I like to have an explanation and reason why a car of this age (less than 3 years old) must develop corrosion. Bear in mind that corrosion is a gradual process. And now even worse, the Audi is not even accepting to fix the car under warranty. I was very disappointed when I heard that the switches carry no IP rating. That means they are susceptible to humidity, let alone water ingress. If this happens to a Ford Escort, I will still be surprised. We are talking about a top class car, and I do expect minimum requirement. Some time ago, my son dropped my Nokia into the sink. The mobile stopped working for a few days, and then it came back to life.I am dealing with issues like that, and we design electronics and mechanical devices. All PCBs used have an extra water proof cover to prevent it from any ingress and even splash of water. Does Audi protect its internal electronics with anything? I do not like to use any harsh language at all, as this may be a one off case; however, this car must be repaired under warranty.I had another issue like that a few years ago with my other car, Toyota Avensis; and it was not even under warranty (after 6 years) when both of its front lights failed. Toyota finally accepted to repair my car when I wrote to Watch dog and Trading Standard. I appreciate your immediate attention on this matter.

I purchased a 2014 A6 from Bell Audi in NJ. The dealership service department is horrible. Not only do they not service the car correctly they try to rip you off by trying to sell you other parts. I called corporate to complain and they did nothing about it. I dont recommend you purchase a car from this dealership or an Audi for that matter. They break done easily and their parts are very expensive. If youre going to buy a german car buy a BMW. Its a much better car and their customer service is much better.

I would caution anyone against purchasing a new or used Audi solely based on their horrendous customer service and deceptive service practices. I purchased a new 2017 Audi Q7 and almost immediately notice an obnoxious squealing noise from the front brakes, especially when they were cold. On multiple occasions I mentioned this to my service advisor at Bluegrass Audi when I was having work done on the vehicle. I was consistently told that the noise was normal and was just due to the nature of the brake pads. I recently received a notice of a Class Action Settlement, “Mercado v Volkswagen Group…: that specifically addressed this very issue and I have also learned that there were several Technical Service Bulletins (2050735/1) issued in early 2018 by Audi that addressed this issue and specifically how service departments should fix the issue. Unfortunately, my service department never addressed this issue and I am apparently stuck dealing with the obnoxious squealing. I contacted Audi USA to see what could be done and was told they could not offer any assistance and my only option would be to take legal action on my own. This is tremendously disappointing for a company that holds itself out as consumer focused.

Audi has a wide range of luxurious and sporty models in multiple body styles. The designs are German Teutonic style with avant-garde interiors. The interiors are luxuriously European with high quality materials and finishes. The vehicles have the iconic waterfall grill and rings in the front and come in a variety of models and have distinct option packages, a variety of colors and personalization options that allows for unique looks. The vehicles are roomy enough for their intended purpose, but not so large as to seem huge. The design is very European where the driver is the most focused.

Bad vibration in new 2015 A8-L. The dealer who couldnt fix the car convinced the area service manager that the car was within specs and only changed the tires as a customer courtesy. I came out of a car that was practically identical and know the car well. My last vehicle was an 2011 Audi A8-L.

I purchased a used Audi A3 for my teenager about 2 years ago. My daughter now attends a university about 1 1/2 hr away from home. She called me one evening and told me that the engine light came on and the car had slowed down. Luckily, she was 5 minutes from her apartment and close to an auto shop. When she parked the car, all of the oil leaked out. I had to pay for a replacement engine because there was internal damage and a hole in the oil pan. There were NO warning signs before this situation and the Audi dealership had just performed a multi inspection, but found no issues. I am so happy that my daughter was not on the road! I never had these issues with Mercedes.

2004 Audi TT transmission problems! 70k miles and Audi wants $7000 to replace my transmission! I got all the routine oil change and services. The car has been garage kept, one owner (me) and its been babied. It jerks, bucks, jumps and the tires squeal and peel out when Ive been on the road for only about 15 minutes. Its like getting whiplash every time you drive! Audi headquarters in Auburn Hills, MI offered me a trade-in! Fred Lavery Dealership in Birmingham said transmission needs complete replacement. Really? **? The car only has 70k miles on it and has been the scheduled services. I have done nothing wrong! Ryan, the so-called Eastern District Supervisor at Audi, said Im asking too much of Audi to take care of this; its passed the 50k warranty! He said if I would have done this earlier in 2008, they would have replaced the transmission. Really? Thats how Audi treats customers? I checked the internet. There are hundreds of Audis with transmission problems just like this! There should be a 100k warranty from the factory on the transmission and Audi should stand behind their vehicles. Audi knows this problem exists with TTs. Im going to file a lemon law complaint and contact the president of Audi until this is fixed! I spent way too much money on this high performance vehicle to have the transmission crap out like this, and then theyre going to stick it to me with a ridiculous $7000 transmission replacement, which they said theyd reduce but thats not good enough. They need to replace my transmission because its Audis bad design that everyones transmission is going out. Shame on you Audi! I thought you were better than this.

I purchased a 2018 Audi Q7 and was pushed by Grapevine Audi to finance for at least 4 months to get a rebate and the dealer get an incentive from Audi Financial. Long story short I made the first payment of $10,000 which they lost and now claim they returned. They say the check was cashed...this was an electronic bank transfer made by my bank and the entire story from Audi makes no sense and they cannot prove how they returned the funds. I have been dealing with this for over a month and each call results in a different story from Audi Financial. If you choose to finance an Audi do so through your own bank to avoid this nightmare.

Long term Audi owner, six different models over 20 years and now having issues with burning oil and flat tires and bent rims (2013 A5). Dealer trying to deal with issue but Audi Canada, or whatever third party company represent them in Canada, are incredibly difficult to deal with. Stonewalling and reading from the same old manual of trying to get the customer off the phone with no opportunity to escalate call. No contact info provided for Audi Canada management including the office of the president, as if they were in a bunker somewhere in Germany. Appalling attitude and no resolution. This will be the last Audi I buy or lease because of the arrogant attitude.

I initially bought an Audi because of their quality and excellent engineering. However, I dont believe I will ever purchase another automobile from this manufacturer again. At 60000 miles my MMI system experienced a complete failure. The Navigation display would not come up, the radio wouldnt work, the navigation system completely failed. I took the car to the dealer here in Denver and was told the 5F MMI component would have to be replaced. Cost of the part $2200, $400 for labor. To say the least this is outrageous. Needless to say I am done with Audi, they are obviously not the reliable luxury cars I thought they were. Save your money! Dont patronize.

I have a 2012 Q7 with 125000 on the clock. I must say this is one of the most reliable and enjoyable vehicles I have owned. It never breaks down and just requires regular maintenance. As for people complaining about noisy brakes I find this only occurs if the pads are not properly bedded. As other posters said they are unwilling to do 5 or 6 fast stops from 60 mph to 20 in succession on a deserted road. If they did this as recommended by the Audi dealer this would bed the brake pads properly. This vehicle has high performance brakes not your cheap brakes found on most cars. I am so satisfied with Audi we replaced our Volvo with another Audi. When the time comes to replace the Q7 I will be getting another Audi.

I purchased a 2011 A4 from Day Automotive in Pittsburgh. The car had just over 33k on it when purchased. Although the car was a certified pre-owned they had not performed the 35k maintenance on the car. Less than a month later they charged $450 for the 35k maintenance. I have been driving the car long distances between Pittsburgh and Chicago on a bi-weekly basis and other than having to watch the oil and add every 1500 miles the car has operated flawlessly. I like the quattro in the snow. I am concerned though about the reliability of the vehicle and will be trading it for a Chevy Cruise first chance that I get. My experience has been that GM dealers stand behind their products.

Variety is great. The vehicle has hands on compatibility and an amazing stereo system stock inside with bass functions of a custom audio input system. Music is great for me and I loved that about the Vehicle. You cant go wrong with a classy, luxurious look. The vehicle has these looks plus the modernization of newer vehicles. The capabilities within its representation actually complements the vehicles abilities very well. I literally never see small cars with a lot of room but the Audi is made for small vehicle, great gas but holds more passengers than most cars and is about equal to an SUV passenger. Upgrading is Automatic. It also works very well for the car. I personally believe that if you want your dream car and get it drive until it Falls completely apart with this vehicle you would be driving for Eternity. They need to distribute a new vehicle call Audi Eternity.

We all know the Takata airbag recall is huge. But some manufacturers are getting it right, and some are not. AUDI IS NOT. They have limited cars affected by the recall compared to other manufacturers, but my car (2012 Q5) is affected. I called Audi several times and they are not offering any option to pay for a rental car or loaner call. I called the dealer too, but they wont do anything unless Audi pays. Audi told me to call the dealer and then the dealer told me to call Audi. I was just bounced around and around with no answers. My husband owns an Acura and the local dealer paid for his rental car for 2 months while he waited for the replacement part (which came this week). Audi is doing nothing, which I find unacceptable. They want the consumer to be stuck with the risk, which I also find unacceptable. All Audi car owners in this situation should put pressure on Audi to take the approach Acura/Honda is taking (and maybe other manufacturers, I am not sure who else). Based on the experience Ive had, I would never buy another Audi.

06 a4 power steering rack - Had my power steering rack replaced in July 2014 at the dealer and this July 2015 it went again. It cost $2100 for the job and then expect me to pay another $2100 again on top of all the routine maintenance. Worst service, even worse reliability. This car has let me down every time. Do yourself a favor and NEVER buy an Audi.

Audi offers a lot of variety and different styles from SUVs to sedans. Audi SUVs are 4 passenger and sedans 4 as well. Audis sport models offer 2 passenger seating with race car features. I prefer sedans but the variety in styles is amazing. Audi is designing cars better than the rest at a good price. It is leading the way in stylish car making. It has a distinct style from the rest of the other luxury car makers. It has a very luxurious style to all their models and come fully loaded with all the features that you want. The stereo system is amazing and the speakers are booming. Audi offers a variety of upgrades and many personalization options to make it styled to fit your personality and everyones needs. Upgrade to all leather seats and power everything.

I purchased a 2020 A5 sport back new from the dealer. The Audi connect services are wanting and do not work. Ive been told Audi is transitioning its service but still it has been a frustrating 3 weeks and counting to not only solve the issue but find whom to talk to and receive the support I need to resolve the issue. My advice for anyone buying a new model is to get all tech matters set up before leaving the dealer and have them agree the car will be delivered working. It is extremely difficult to get support after the purchase. It is very disappointing considering the cost of the car which lacks many features that can be found in non luxury brands.

Purchased 2006 A4 used in March of 2007 with 8,000 miles. Two weeks after purchase, stranded, due to bad coils. The car is towed and repaired under warranty. One month later coils fail again - Im stranded again. Car is towed and repaired. After that the car is excellent mechanically for about 75,000 miles of meticulous, by the book maintenance by an outstanding independent Audi shop. Replaced plastic center console glove box latch twice. I finally improvised with velcro. Cmon Audi cheap, fragile, plastic latch on a 30K car! The Check Engine remained lit from 10,000 miles on. The dealer and Audi shop would diagnose every tune-up and oil change but the light would come back after 10 miles or so. At 60,000 control module for auto door lock and alarm failed - quoted $525.00 repair. I decide to manually lock and unlock driver door. All other doors locked properly but the alarm would not set without manually locking the driver door. 110,000 mile driver side power window actuator, $350.00. 115,000 oil sensor/plug $690.00. Next rear fuel pump located in gas tank, $800.00. Now the car is dead from camshaft failure at 135,000 miles. The dealer quote is $11,200.00. Ive driven many makes in 40 years of car ownership: GM, Honda, Acura, Lexus, BMW. None have left me stranded by the roadside. Acura, Lexus and Bimmer easily exceeded 150,000 miles. Im headed back to Acura or Lexus after I figure out how to dispose of the Audi A4 occupying a space in my garage.

I owned a Q5. I bought it for less than 2 years with numerous problems. First, engine consumed too much engine oil; and apparently, it was due to piston ring problems. Its sent to workshop for 3-4 times for engine oil measurement, and finally, I had to leave the car for more than a month and had to quarrel for courtesy car. Car was OK for a few months, and then last month, it has gearbox malfunction. I think its megatronic(?) defect. I was asked to wait for 3 days as part was supposed to come from Singapore, and I ended up waiting for 2 weeks. When they called, they tried to give me an appointment which was 2 weeks later, until I screamed at them!I sent in the car a few days ago, and again, I dont ever expect to have a courtesy car like I used to enjoy from BMW. Whats amazing? Well, car is under warranty, but sorry, no courtesy car. They changed the megatronic plus rendered the 60,000km service. I left the car for 1 week. I just called to report another 2 minor problems, cigarette lighter not working and seat adjuster not working. Their answer was You need to wait longer, because you report additional problems. if you want your car back, then send in another time for these two problems! What can I do? Its not the technicians fault but the companys! They only know how to sell but dont care the service! Typical management! The problem all started with them not caring or hiring more technicians to handle the service and repair. So many cars got problems, but so few technicians are working on them. There are so many Audi users who are facing the same problem, in case you dont know or dont care! Its not worth paying so much for this kind of experience.

There are variety of models and also about engine and speed accuracy and also high technology which we are now using so it is very perfect. Nowadays cars are helpful to people because it is easy to navigate with high performance which I like more than others. Im very satisfied and while thinking upgrade and personalities options which I prefer since its very useful to us. We also have to check all the passenger seat because it is very important.

These vehicles tend to be extremely visually pleasing, stylish and sleek. These are usually futuristic looking and quite stunning to see. And these vehicles tend to be quite accommodating to multiple passengers with the exception of the spot models. They usually have great leg and head room. Great size for families or large people. And there is a fair amount of variety and selection. I do feel they are highly overpriced when it comes to maintaining the vehicle. They can be reliable but when they break parts can cost more than the vehicle itself. Custom wheels, custom sound systems, custom paint and custom interior options. Also custom accessory packages. These custom features tend to increase the price dramatically.

Audis are great Cars. Audi A6 is my favorite model and I wouldnt choose any other vehicle. They come equipped for the buyer, and it can be personally customized to each individual. The appearance is great and unique in its own way... I love the details in and out of the car. It runs great, comfortable and lots of room. The options for personalizing the Audi A6 is off the charts and very amazing. I love the great quality and everything else you can choose. The passenger capacity is 5 but Im pretty sure you can squeeze an extra body or two if you really wanted to... But I dont recommend it.

I have audi Q5 and I really love my car but the agent here in Egypt, they are terrible. For the usual car Service they are less than fine. Last summer I had a damage on my car and they took it to repair. After three weeks they call or I call and they told me that they dont have this Spare part. It took about two more months or more to repair it. Two days ago my back door window was broken while someone was stolen the car. Second day I call and ask about the glass they told me within two hours will answer you. That was yesterday morning till now nobody call and I am with my glass broken trying to find it anywhere else to buy it. Really they are terrible agent.

I really liked this car until something bad happened. One of the nice features of the Q7, or most any other high end SUV is the ground radar which helps you park and warns you of objects in the road. This is especially important in a large SUV where you have limited visibility. But this feature did not work on my new 2017 Audi Q7. While parking, I ran over an object that sliced open the oil pan. It looked like someone had taken a knife to a cheap aluminum beer can. I thought how could an SUV have such a cheaply made oil pan? I know one doesnt take a Q7 off-roading every day, but youd think you could do it every once in a while, no?Then more bad news when the Audi shop told me that I had to also replace the oil pump. I was stunned by this as the oil pump is up high and wasnt touched at all in this incident. I have asked and still do not have an adequate response from anyone at Audi. Does one have to replace the oil pump anytime the pan is removed?Next problem was that as I had no idea the oil pan was sliced open, I drove less than a mile back home without any oil in the engine. At first there was the typical light on the dashboard indicating that I should replace the oil. I thought that was strange with a new car but I was almost home so I continued. Then just when I was turning the last corner a larger warning came on to say that I should shut the car off as it was out of oil. Which I did seconds later. But now I am concerned that the motor is damaged and the warranty violated.Anyhow, now I have to pay a couple thousand bucks to get my new Q7 back on the road, not to mention my concern over the health of the engine in the future. I think I should junk the car, but I paid an awful lot of money for it. This whole thing is partially my fault for running over the object, but I really think that Audi oversold the intelligence and robustness of their new Q7.

Audi has all kinds of things: sedans, SUVs, cross-overs. Most of them have a sporty slant - and is not worth it unless youre buying a sports car. It’s the standard size for a coupe. You can customize the interior, wheels, paint color and entertainment but there isnt anything spectacular. They’re a higher class of automotive, but nothing really stands out against the other people theyre up against.

I leased a q5. Great car, and a fine enough experience during my lease. However post lease the actions of Audi have me considering talking to a lawyer. Prepaid overage miles, was not credited. Called in to give them my transaction number and their office is not taking calls at this time due to high volume. No call back option, no hold option, and I get this message for a week straight of attempts. 2 weeks later I finally get through to the team, give them my prepaid transaction number and they said I should receive a zero account balance shortly. One month later I get a bill again without my prepayment applied. Again their phone number for Audi USA is not accepting calls. If this touches my credit which it has threatened to do I will have to seek a legal remedy. Ridiculous that I have to spend this much of my time and effort to fix their issues. Its a beautiful car but WALK AWAY!

2013 Audi A5 Convertible - Love this car! Great service from local Audi dealer.

9 days ago, my engine warning lights came on, and the car had ZERO pep, could not go over 30 mph-drove the 6 miles to my home. Parked it and had AAA flatbed it to the Audi Dealership. My car, a 2008, A4-learned that the 2005-2007 had camshaft defects/recalls but the 2008 models were fixed. The tech crew at my dealership are top shelf, wonderful guys, and professionals. They say this is the first 2008 with this issue-problem. I need a new engine now, and at 160,000 miles, Im way past any warranty. And given that 2008 did not get this recall, I am in a bind. I have contacted Audi USA to see if they can help me or work with me. Ideally, Id like them to help me with a new engine, cost, labor, etc. I am awaiting their response, but I think they are looking at the potential of giving me a discount, should I opt to buy a new Audi 2015 - and at this point, I am not overly happy with the manufacturer.

Car was purchased in Toronto in mid Oct, 2018, driven to Naples, Florida in early November and parked in a condo garage 100 yards from the Gulf of Mexico with the passenger side exposed to winds from the Gulf. In mid January a braking issue was noticed when braking at highway speeds. Audi service determined that the issue was caused by rust on the passenger side brake rotors and advised that because this was a result of outside influences the repair cost would not be covered by the warranty. Does this seem reasonable when other equivalent cars parked in the same condo location over 8 years had not encountered the same problem?

From Sporty to Luxury there are plenty of models to fit all of your everyday need and wants in many different styles and options to choose from. You will just love it. This midnight black two door Sedan is where its at and a sunroof to boot. Its sleek and stylish. I enjoy the safety and it brings me comfort to know Im safe. They gave me any options I wanted from the color exterior, the color interior, leather seats, auto windows/locks... And without A/C because less pollution is better. Theres a lot of leg room and arm space. I enjoy all times I am in my car. I love it and I would recommend to everyone to buy.

I have an 09 Audi S5 (115K miles) and am absolutely pissed at my owning experience. I, like all other defective FSI engines built during this time, have been experiencing major issues ALL related to carbon build-up. The car has been in the shop 5 times in the last two years because of carbon buildup related issues and has cost me thousands of dollars. Audi refuses to give me a good answer on why my car does not fall under the extended emissions warranty (that they have issued for other VINs with the same problem) and cover all costs related to carbon cleaning for up to 10 years/120K.Audi has no interest in keeping their most core customer base of S owners happy and does not care about keeping their loyalty. The bifurcation of the dealerships, Audi America, and Audi AG has made this even more of a headache. The dealership says they cant do anything until Audi tells them they can, even though they state it is the same problem in my car that is inherent in the cars they have issued an extended warranty. Audi Direct cant tell me anything technical on why my car does not fall under the extended warranty umbrella other than looking at a list of VINs and saying they cant do anything. NO ONE can give me a good explanation.It seems Audi has no interest in actually doing what is RIGHT, no matter the evidence presented to them and owners have no recourse. Its obvious Audi does not give a damn about their customer base once a car is sold. Sadly it seems most class action lawsuits with these problems also exclude S5s. This is mainly because there just werent enough sold for them to care to issue warranties or adjustments while there were many more As & Qs sold with the same problem that they HAD to do something about or risk legal action from a large group of owners. I just want an engineer to tell me how my engine issues are different than the other FSI engines with the same problems. HOW?! What will it take for Audi to DO WHAT IS RIGHT and make us S5 owners whole? ?

I bought an Audi Q7 from Audi Alto Pennant Hills and also bought extended warranty. The car has been sent back for repairs more than 3 times and still there is the same problem or new problem. The AUDI Mechanics are either poorly trained or totally not professionally qualified. Each time it is so hard to speak to someone from the service department. Every phone call, the receptionist will give an excuse that All the servicemen are on the driveway or not on their desks. I have called them 5-6 times each day just to leave my number and no one calls me back.I have to CALL and CALL! I even have to ask my friends to try calling to reach the Service Department and they too experience the same problem - leaving their phone numbers and no one call back at all. Funny thing is that I am a car owner of a Ferrari, Lamborghini, Fiat, Mercedes-Benz and unfortunately this AUDI Q7 which is definitely the WORST purchase I ever made in my life. I have never encounter any problems with my other cars at all. I will never buy another AUDI in my life again as the AUDI brand and reputation has been seriously tarnished. BAD and POOR customer service. Do not buy from AUDI ALTO PENNANT HILLS unless you want to be disappointed by faulty cars and poor service by their mechanics. Extremely disappointing!!!

A4 - 61,000 miles bought new, worst car I ever bought and the dealer suggested if its breaking down so much, maybe its time to trade. What a joke - 61,000 miles. They cant get it working so buy a new one. Id never own an Audi again.

I drive private for 10 years a Audi a4, now I will build a stretch Limousine from the Audi a4. Course it is one of the best cars I ever had... So I hope I can find a Limousine builder who can a a4 into a 8+1 persons Limousine for the European market.

I have owned several German autos... BMW, Mercedes and Audi. Of the three brands, the Audi Q5 Premium Plus (2010) has been the best by far! The only problem has been with the emissions system fouling due to the direct fuel injection; a problem common to many current brands. Audis service has been excellent in correcting any and all problems! My biggest complaint is the cost of replacement parts... extremely high ($53.00 for a plastic visor clip)!

Just serviced my 2013 A4 at AUDI Santa Monica dealership. Probably the worst experience had with them, they overcharged me by almost $300 (Paid ~$615 while last service was the same and it cost me ~$300, Service Rep claimed that last time workload was less than this time which is not true), been a hectic week for me so had no energy to argue with someone who is probably not responsible.My coolant light sometimes turns on and I have been to that dealership 3 times while car was UNDER WARRANTY to fix this issue and every time I was assured it was fixed and the issue never got fixed. Been regularly servicing my car over there (Have done all required services with Audi) during this period but I was informed that I need to pay an abnormal fee since there is an issue with the coolant pump and parts need to get replaced and it wont be UNDER WARRANTY since it is a new issue which is not the reality (Paperworks proves my statements). Had the same issue with my brakes, no one ever mentioned to me that my brakes have issues (Been following companys guidelines and scheduled maintenance) so now it is going to cost me ~$1K to fix. It is smarter to not go after $300-$1K more for someone who can potentially be your repeat client and make you more money than the change these service departments are after. (I know this since I am a Business Analyst.) Please educate your dealerships on how to run a business. GOODBYE AUDI FOREVER, from now on will take my car to a reputable decent mechanic. Will never also purchase another AUDI in my life.

I have always believed in the Audi brand - the prestige of a German engineered vehicle was something I aspired to drive. Two years ago, my mother bought a new 2012 Q5. This was when I set my mind to buying my own Audi. A little over a year ago, I bought my first vehicle, a used 2010 A4. I could not have been more thrilled, and always offered to drive friends and family around, just to show off my new ride. From the moment I purchased my A4, all I could think about was buying the next Gen version or even the new A3 that I ogled over at the Detroit Auto Show. Unfortunately my perspective on the quality of an Audi built vehicle has changed entirely.My complaint is with Audi, not the dealership. My car has less than 100,000 miles on it and has a MAJOR engine failure outside of recall/warranty. For a car to need a camshaft and 2 cylinders replaced at 4 years old (amounting to $5,500-$9,000 in repairs) signals a defective engine, not bad luck. The car has never missed a service appointment. The entire situation is completely ridiculous.I will never purchase or do business with Audi again. The level of interest shown in my personal well-being and overall desire to do the right thing is mind-boggling, and I have never in my life seen such apathy from a company towards a customer with a major mechanical failure outside of their control. I had planned for this to be my first Audi. After this debacle it is definitely my last.

I bought a ex demonstrator Audi A6. To be fair its a beautiful car in every way. Its the third Audi I have had after switching from BMW. My car broke down over three weeks ago and had to be recovered to an Audi dealer for diagnosis of fault. They told me a few days later that the battery had failed and that batteries for Audi Cars were on back order... We are into week 4 now and No sign of battery! The dealer eventually put me into a new Q5 but it simply is not the same car or of the standard that my car is but it has kept me on the road. Now you only find out how good a company is when they have to resolve a problem and Audi UK customer service is hit and miss, my first contact was excellent, but the second when I complained why my car was still not rectified could not give a hoot! In fact the belligerent attitude of the lady dealing with update was very dismissive. Someone employed by a top brand to help was totally unhelpful. Anyway the issue here is my car has been with Audi for over 4 weeks now and there is no end in sight, I feel sorry for the dealer as this is a AUDI UK problem and I hear that a bad batch of batteries might be the reason. So think on when you walk into the showroom and they are wow-ing you they are only as good as the time when they have to sort out a problem. I suppose the other side of this issue is that its made me look at another brand and I will test driving their car tomorrow and Audi will probably lose me and those I come into contact with...what a shame.

Audi A3 has great fuel economy and MPG for less fuel usage and features inside for safer driving and protection, has updated Audi Tech that comes with all you need inside and very premium interior and cool exterior. Has a very sleek design outside with shine and shimmer, inside has a roomy interior with plenty of leg room and air comfort, added radio audio quality, console that has cup holders and luxurious flooring. Has a quiet smooth ride, sporty details and leather seats for a smooth comfort to passengers both front and back. The bite-size A3 wraps up everything we love about Audis in a handsome, nice-handling package. Steering is precise, the ride composed; fit and finish are superb. Four-door sedan and two-door softtop convertible versions are offered. A 220-hp 2.0-liter turbocharged four-cylinder and six-speed automatic drive either the front or all four wheels. A backup camera and 10-speaker audio are standard; adaptive cruise control and an infotainment system with Apple CarPlay.

I purchased two Audis for Audi Conshohocken and the first car its engine died 2 months after purchase, the second car the engine died 11 months after purchase. They were Audi 2002 and Audi 2006. The 2006 Audi only had 75,000 miles when the engine died. I suspect oil sludge.

My 3 1/2 year old A8 was just out of warranty when it developed a serious problem. Took 4 weeks to identify problem and cost e2,350 to remedy....after a lot of haggling dealer contributed e1000 towards bill and Audi Ireland had absolutely zero interest in their customers! Needless to say my last Audi!

Audi offers luxury SUV thats fun with up to date technology. Off road 4 wheel drive thats sleek, roomy, efficient, and good on gas. Its eco friendly and well made. Its also family friendly. Its sporty and has great interior and comfortable seats. Its safe and great for road trips. Best company ever.

I have a 2010 Avant 4 Audi wagon that has had persistent, unresolved issues from day one, up to the point that my car, at just 4 years old, is now mechanically failed unless a new engine is put in to the tune of $15,000. I have been meticulous with maintenance on this car. From day 1, oil consumption has been an issue - was told that it was within specs (a quart every 1,000 miles - really?) - until an oil/pressure test was performed, which my car failed. Piston/rings were replaced, which still did not ultimately resolve the issue. Lost complete power in the car while driving a highway speeds (no steering, no brakes, black dashboard - in rush hour traffic) - could have been seriously injured. Towed again to Audi, which many hundred dollars later was told the problem should be resolved, but cant guarantee the repairs. One month later, car shuts down again while driving, with alarms to turn engine off - low oil pressure. AGAIN, towed to Audi - told to replace camshaft bridge and replace oil pump (almost $2,000 MORE) - only to be told that the low oil pressure light continues to come on, and the only recommend now is to replace the engine to the tune of $12,000-$15,000. Which is ridiculous. The KBB street value is nowhere near what has been invested in repairs in this car. I was told We understand your frustration, but the only thing Audi (national) can/will offer is to double the customer loyalty discount IF I buy a NEW Audi from this dealer, and my car has little to no value without the engine. I am without a car, and cant get my car back unless I pay for the $2,000 that didnt resolve the problem. It seems reasonable to me that a car, built on performance and truth in engineering should last longer than 4 years, particularly when properly maintained as mine has been. Further, dependability in a car is an assumed concept that Audi touts in ALL their media. I would further expect BOTH Audi and the dealership to stand behind their cars, but all I get is We understand your frustration, and these issues are no fault of your own, though I have to pay for them. The service department admits that my car has a history of repairs way beyond the normal range for an Audi, but theres nothing they can, or will do. I clearly have a poorly engineered car, that cant be driven, and is virtually worthless. I CANNOT believe Audi (national as well as the dealer) wont stand behind a badly produced car, and rectify a bad situation.

Ive been a Volkswagen/Audi customer for more than 12 years. My very last Audi was a 2005 Audi A6 3.2 Quattro sedan. I have leased it brand new for three years then purchased at lease-end. I ended up selling it to CarMax last Friday, 5/25/12. For almost seven years of A6 ownership, with 5 year/50K warranty included and purchased an additional 5 year/75K extended warranty with expensive repairs in mind, it was one hell of a ride. It was pampered like a baby and well-maintained. Its body is built like a jet and runs like a bullet train until 71K came. On 7/5/11, I took it to my local Audi dealership due to ABS warning light. They advised to have the 75K service done at the time and I said okay and they went ahead and performed the 75K service. After an hour or so, my advisor came back and informed me that while running some software update, the Parking Brake Control Module crashed. Guess what? It had to be replaced. Wow! They added another problem to the existing problem and that has always been the case every time I set foot to any Audi dealership and I would always pay for it! So, the Parking Brake Control Module was replaced for $794 excluding the 75K service which was $775 for a total of $1569 in one visit.After almost a year, on 5/8/12, I took it to the same Audi dealership with 77K on it due to the intermittent PRNDS all highlighted in red plus the ABS light came back. The car stayed in the dealership for 3 days. My advisor said it needs a new transmission and a new ABS pump and module for a grand total of $16K. Cha-ching! Wow! Keep in mind that I still owe around $10K on the car. I was totally overwhelmed! I called Audi of America and asked for some assistance and offered 50% off the total repair cost. I still need to pay $8k for it. I felt that it wasnt enough due to the fact that Im still making monthly payments plus the car has been well-maintained and had low mileage for the year model which lead me to the question of How can it suddenly break just like that?On May 25, 2012, I went to another dealership to trade it in. They checked and appraised the cars worth. To my surprise, they said the cars transmission is in good condition and theyre willing to buy it for $10K. I was so surprised to know that the transmission was not even an issue and I would still get $10K for it. That very same day, 5/25/12, I took my A6 to CarMax for appraisal just to have a comparison. Guess what? They found nothing wrong with the transmission. The appraisal report said, Transmission good condition, etc. and they were willing to pay me $10K. Well, well, well, the truth came out. Right that very moment, I realized Ive been cheated on, lied to by Audi for so many years. That was the very reason why I sold my A6 to CarMax that very same day. I dont mind paying for expensive maintenance for I knew it was bound to happen since its a luxury car but the fact that Audi was a greedy and a dishonest brand, it wasnt worth keeping at all. Maybe I didnt even need to have that Parking Brake Module replaced after all. I wanted to share this grim experience I had with Audi to the consumers out there who are stuck in the four rings of hell or are planning to purchase it. Let this serve as a warning or lesson to you and to those who are still okay with Audi, good luck. Im glad I got out of it but it took me thousands of dollars to realize that I dont want anything to do with Audi anymore.