My name is Viren ** and I bought my Venza AWD from Canada brand new with top model and I paid about 46000 Canadian dollar and I took extended warranty for 7 years bumper to bumper. My bad luck that I moved to USA for my business and I didnt know that if I register my vehicle from Canada to USA then all warranty void. And it gone. I paid for my warranty about 2100 dollar and I never use it. They gave me back about 600 dollar in 2015, at that time my car mileage was 68000 kms (about 42000miles). After that I start servicing and oil change in Greenville Toyota for my both car Sienna limited and Venza. I used to pay for just oil about 90 dollar which is too costly. So I start to buy oil from Autozone and one of mechanic he change it for me with 15 dollar labor.Recently 2 week ago I was driving my Venza from 40 to 60 mile zone and suddenly I heard a bad noise and start to come out little smoke. So I just stopped on road and try to check it out and I found that lots of oil was leaking and my car couldnt start again so I towed to Greenville Toyota. They people diagnosis and told me that, Your engine block has hole so your engine is gone and now you have to replace it and cost will be about 7100 dollar. I was shocked, before that never I got any engine light indication and suddenly this happened. I talked with Toyota customer service and try to help me out and how come just 64000 mile engine can gone. And they told me that might be there will be lubricating problem with engine so that is happened. Because of I never did service with them since 2016 so. If I used to service with them then they can try to say something else but never say that about machine faulty or bad parts. I read review online about Venza engine and people says that VVT-i engine is famous to with bad impression.After that I went to Hendricks Honda in Greenville and just ask them about the cost of fixing my car and they gave me quote is 5100 dollar with 3 years or 36000 mile warranty on engine. So I moved my car from GREENVILLE TOYOTA TO HONDA. Today my car is fixed by Honda just like brand new. I used to big fan of Toyota and I am driving Toyota both my vehicle since 2008 but this incident and response from Toyota. I will never buy Toyota vehicle and I will never went to Greenville Toyota. My Venza is low mileage car and driven by my wife all the time just in town and still this happen with luxuries car for I paid almost 50000 dollar and company say your power train warranty from company expired on 60000 mile so we cant do anything. From my experience I learnt that nowadays Toyota has to commitment with customer like used to be. So think about it to buy a vehicle from Toyota. I would prefer to go to Honda or some other car company who can provide good service and at least accept any defect if there.

I have a Toyota and it is great on gas. It has lots of features. One of them been the phone on the dashboard. Important for emergency call. Another when you turn on the car, the doors close automatically. Nice design. It has many more things that it would take me too much time. It is a smart car. I just got it last year.

So, I brought a brand new Toyota Highlander 2017 in Louisiana. About half a year later, my family and I moved to Indiana. That when we start to go to local dealership to get our car check for every 5,000 miles. After about the fifth time we go there, they told us that the nitrogen metal valve stem caps have melted or got stuck in the tire so they cant get the tire pressure reading. They told us that we have to pay $600 to get THREE of them fixed. But that is just straight up dumb, the warranty should have paid for it. We have a 3 year warranty on the car. But, they were just repeating themselves and not offering any help. They were saying how Toyota doesnt put metal valve stem caps in their cars and they put plastic caps so it dont cease. They told us that we have to call the dealership that we brought it from to tell them about it and what to do. Well, we called the dealership and they said that they do put metal valve stem caps, but it is insulated so it dont get stuck in the tire. Pretty much both dealerships were being jerks and not admitting whose fault it is and making us pay $600 while it was clearly one of thems fault. It was a terrible experience.

Ordered a 2019 RAV4 Hybrid on March 7. The dealer informed me that it was built on May 27 and should be delivered in about two weeks. Its now July 11 and I am still waiting. Toyota will not tell me why delivery has been delayed. No one at the dealer or at Toyota Canada HQ will come clean about the reason for the delay. I will never buy a Toyota product again.

My car is under a 3 year bumper to bumper warranty! My grill has peeled off twice now, same issue. The first time Toyota replaced it. No problem! The second time it happened they refused to do so saying that it looked like an outside influence like a pressurized wand. Duhhh I take it thru the car wash!! Consumers need to be aware that if you take your car thru a regular car wash and their cheap grill peels then its not their responsibility. So disappointed with Toyota. After years of owning them definitely going to change that!!

My car is a Toyota and I like it a lot. It is a pretty car and the price of it was a bargain, so I am very happy with the price of the Toyota that I bought a few years ago. Features are pretty standard and the radio could be better. I am glad I bought a Toyota a few years ago. It is now running really well and the color is staying the same. It has had some mechanical problems, so I hope there are no more problems. And I dislike the radio, no electric windows and nothing is really digital, but the car was cheap. I would also like a different color like charcoal. Still, my overall experience with the Toyota is good.

I have been very happy with my Yaris and plan to keep driving it as long as possible. It has been reliable and has met my needs. I believe it was an excellent value. It is very fuel efficient and was economical compared to other cars or SUVs. I have been able to put a lot of miles on it with few repairs. However, it does not handle well in snow and ice. It doesnt have power windows or a key fob. It doesnt have cruise control and there is a lot of road noise. I also dont have Bluetooth or an auxiliary audio jack. Nevertheless, I like that it is small and easy to park and turn. I like that is a make of car with a good reputation.

I have owned 5 different Toyotas for over 20 years and can not believe what corporate told me about my 2018 automatic transmission problem. Because I live in Wisconsin we can have problems with tires spinning on snowy days. Toyota said that because my cars front tires spun and the back tires did not move that the broken transmission was my fault. It has less than 25000 miles and should have been covered under their bumper to bumper warranty. They say they will pay for the transmission BUT I must pay for the labor cost of over $800. All sounds fishy to me. On top of it Toyota corporate says that if the same conditions occur in the future I should call for a tow and not spin tires at all!They say they will deny any future claim, under the same circumstances, as they are this one. They, also, could not (or would not?) tell me what part of the transmission is broken. I plan on going on social media to warn any potential owners of 2018 and beyond Toyota autos with automatic transmission, if you live in cold climates please think twice about buying one of their cars. It could be a crap shoot for you!

Ive had it for over two years and never had any problems with it. Great gas mileage, tinted rearview mirror so the persons lights driving behind you dont blind you. Very spacious for 4 people.

I drive a 2011 Toyota Avalon. My alternator went out in Flagstaff, AZ and I had it towed to the dealer. It was a Saturday and I was traveling so they put in a replacement (not Toyota) but it had a lifetime warranty. The alternator went bad within a year. I went to my local dealer - Bob Smith for help. The service manager Brian instructed the service writer Frank to charge $300 for the labor on the replacement. I was charged $155 for labor in Flagstaff and argued this point. I even called another local So Cal Toyota dealer, gave them my VIN # and they quoted $155 as the fee for the labor.I asked Frank again, he said he can only do what Brian tells him. I said, “Look Ive been a loyal customer for 17 years. I know you are expensive but really surprised at the dishonesty.” They finally lowered the fee to $250 but kept insisting that changing an alternator takes 3 hours. I also called Toyota complaint department to file a complaint and was given a case # but no follow up there either. Very disappointed by this transaction.

Original owner of 2008 Prius still going strong at 170,000 miles. All original parts. Battery replaced last year by 3rd party. Daily hour commute; with regular maintenance it will last forever! I love my Prius!

Great car! But Toyota does not manufacture the this model. If Toyota did, I would buy another one. The MR2 is fantastic, mine is 15 yrs old. The car is a convertible, manual transmission, 2 seater.

When The air is turned on I hear a very high pitched noise that comes from the blower motors of the car. I took it to go get looked at and another car on the lot was making the same noise so they said it is just a noise that the car makes. I wish I would have heard the noise before I bought the car. Now I’m stuck with it.

There was recall on my car in 2002 and no informed me. Toyota Corporate or Richardson Toyota. Now they won’t even look at. Don’t buy a Toyota or if you avoid these Toyota Richardson and Toyota of Dallas. What they have done to me, overcharging for maintenance and rude service advisors. Hours of waiting. I and my wife will never buy a new car from Toyota.

Hard to build a new car to order from the site. The combinations offered are too often in packages and allow very little flexibility. Exterior color choices are limited even in high end models. Site is not difficult to navigate. Not all options are available on all models making it frustrating.

It is my favorite. Its not a bad car. I wouldnt trade the 2010 Toyota in for nothing, not even a car worth more money. Even if I could trade it in for a better model. Yes, the model is older but sometimes that means better to some people like me. As long as it runs, Im good with it. The radio sounds great even. When the crap channels come on, it makes them sound better which is great because that makes it easier to bear listening to them. And the seats - theyre really great and comfortable.

Engine blew a piston and could not be repaired. FRS was only 5 years old. It had less than 80,000 miles on it. Company would not help cover cost even though it happened within 45 days of an engine recall.

I love my Toyota. It is a very good car and was the best one Ive had so far. My family loved it as well. I will always stand by a Toyota. I am going to be looking for another one soon. I would like to improve its safety but the drive was amazing. Very smooth and never had any problems with it.

Venza is fun to drive, durable, great in snow, and comfortable to ride in, both front and back seat. It gets excellent gas mileage on the road, often over 28 MPG.

@toyota #toyota Too bad your remote start feature is not working right. I should of never dealt with this company. Now Im stuck with a brand new 2020 Corolla with no functional remote start. Im still waiting from Toyota headquarters to call me back! Please rethink your choice of car. Toyota is not the best anymore sad to say. There are a lot of other brand of cars to choose from.

My Toyota Camry I bought Brand New had a squeaking noise in the struts only at 47,000 miles. Back Struts were changed at the dealership. The warranty coverage for this car is only 36,000 miles or 36 months. I have to pay out of pocket $ 376,00.00 hard cash. Very very very bad reputation for a Toyota car that I have had so much respect for due to recommendations I have had. Very very disappointed and bad experience with Toyota 2018 Camry SE.

Vehicles that have soy based wire coverings and companies not telling customers is awful! Especially when you purchase a brand new one and you have to replace out of pocket $4000 before its a year old! Also I was told after the fact that theres some kind rodent tape I could put on it after they replace the harness at my cost or turn it into our insurance and we still pay our deductible! Toyota should be a shamed of their self. I had a used 4 runner for 7+yrs and never had any major issues. Which is why we purchased the new one. This issue many people are having and toyota doesnt want to cover it under warranty is ridiculous! So disappointed! Get the rodent tape before your wires are bare!! Beware vehicle owners!

Bought a new Toyota Rav4 premium and once it got on the highway the cabin noise is just too much. I drive all the time and it sounds like air is getting in, I can assure no air is getting in the car. Just want to return the car. This car was bought less than 24hr ago as I write this complaint. The GM was suppose to meet with me but conveniently left and no one told me and left me at a table just sitting there waiting. The sales person I had been dealing with was really no help.Syed is his name.There is nothing they can do to fix the noise in the cabin of the car, it is what it is. But I shouldnt be stuck with a car I dont love. Customer service is about retention and not just money. Which is what it feels like it is. I need help returning the car. The gm Cody ** left knowing I was there to talk to him and didnt acknowledge me at any point. Quite frustrating to have the gm treat you like that when a consumer just purchased a vehicle. All they did was technically make me own the car longer today which I dont know if that matters or not. But if it does, then it was a very malicious move on their part. Again all I want is to return the car and buy something I love. Not something that isnt a great product for me. Not a single person pointed out the cabin noise to me directly and I find that to be reckless and predatory onto consumers.

Toyota Canada Inc. Head Office 1 Toyota Place, Toronto ON, M1H 1H9. I have been reluctant since last year to write to you about the horrible service I received from your maintenance people who serviced my 2007 Matrix. It all started with a rhythmic feeling in the right side of the tire area. It was determined that the bearing had to be replaced and it was for $450. The problem was still there and I took it back and was told that it most likely was the left side bearing. Again a senior technician looked at it and told Charlene that it was tire cupping that was causing the problem. As I was at Costco I had brand new front tires ($400) installed.Absolutely no change in the feeling in front end as well as losing a pair of decent front tires. I felt foolish and taken for a ride at your dealership. I had to go somewhere and I took it to JD auto and they found the problem with the calipers as one of the pistons was seized and was biting into the rotor. Again more cost to me to replace all front breaks because your people did not do their job properly, I am very very reluctant to visit for any more maintenance for fear of not getting proper repairs without fear. Up to the time of these problems with your dealership I had no problems and was very happy with my visits and the friendly receptions. I have had muffler and parts installed since with JD Auto because of my distrust and reluctance to take my vehicle to your dealership. If you look up my maintenance records, you will see that I used you exclusively until last year because of my trust with the maintenance and repairs.I have since had a telephone conversation with Darrell but he just didn’t understand the ramifications on losing this consumer for new vehicles or maintenance. Since he has only been on his job for 8 months he would not commit to “what can I do for you” with what he could do for me. We left it at that. All the mistakes made at the repairs eventually cost me over 1300 dollars for no reason. Shameful for Toyota. No longer will I be looking for a Toyota product because of this incident.

I was pretty much pressured into buying an extended auto warranty for my new car. I never needed to use it; it expired and I havent had any major repairs in 16 years. Consumer Reports advises against buying the warranties. I bought my daughter one, and canceled it to get my money back.

I bought a Toyota Sienna 2015. I drove only 15k in 35 month. Found 3rd row both seats handle cracking. I took it to Dealership in High Point North Carolina. Dealer said cracked handle is not defect. Cracked handle not cover in 36000 miles warranty, I called Toyota they said same thing. This is my last Toyota. I am very disappointed with Toyota.

I love working with the people at Larry Miller Toyota in Phoenix. They are so very helpful, knowledgeable and supremely customer oriented. They will describe to me what the issue is, give me the opportunity To accept or reject the maintenance that is suggested. They will also tell me the cost and tell me how I can pay it or finance it and whether it is absolutely necessary at the time. I so appreciate the work that they do and the honesty that they provide. I also am very comfortable waiting for my vehicle to be serviced as their customer service lounge is awesome. Barbara

The front driver seats edge of my 2019 Toyota Highlander is completely smashed and it makes driving and especially getting out of the car very uncomfortable (not even talking about the look and value of the 3 year old car). I noticed the problem almost a year ago, since then its been getting worse and I asked for the seat replacement last December, when the car was 2 years 8 months old and still under the full warranty. I went to the Desert Toyota and a manager there found my complaints reasonable and submitted a claim.We got a response from Toyota in about a month and they refused to replace or fix a seat under the warranty saying that its simply an outside influence. I believe that its ridiculous since I weigh 120lb and have less than 30,000 miles over those years. Moreover, this is my THIRD Toyota Highlander. Ive had the previous one for about 10 years and no problem with any of the seats with the same usage. Obviously something was wrong with that seat from the beginning and it should be replaced under the warranty.Otherwise, if its just normal wear and tear according to Toyota, what kind of garbage was it made from if it wont even last three years with average usage? Im not even talking about other minor issues that weve been having with that car. My previous Toyota started having more serious issues but only after about 7 years of usage. The first one was almost perfect. It looks like the quality of a Highlander is going down the drain. Definitely, its going to be the last Toyota that we buy.

I have owned 3 Toyotas and have always had excellent experiences with them. I love The quality you get when you purchase a Toyota. They have a reputation to last a long time and be reliable. And you see a lot of older Toyotas still on the road. After my first Toyota I decided I would stay with them on my next purchase. And I have not been disappointed with my decision to buy another one. I currently have the Toyota RAV4 and the only thing I dont care for is the size of the gas tank. I feel like every time I turnaround I am having to find a gas station.

I have owned many cars and this is by far the best car I have ever owned. Handling is a dream. Power is just enough to climb steep hills without beating it up too much. Braking is great for the weight of the car. Gas mileage is phenomenal. I consistently get 30 MPG on highways and 26-28 in the city. Have had zero issues with this car since I got it and keep it well maintained.

Toyota had a recall on the passenger airbag of some of their vehicles. My Toyota Corolla was one of them. I was to take my Toyota to my nearest Toyota dealer for an airbag replacement. I did so promptly. The issue is that I had to travel 280 km (return) as well as take 4 hours out of my day. I believe that I should be compensated for my time and mileage because it was not my fault that the air bag was faulty. I have contacted Toyotas customer service department but they have refused any compensation whatsoever. I do believe this is totally unfair and I am more than disappointed. I used to hear nothing but great things about Toyotas customer service but I have now had two unsatisfactory incidents with Toyota, neither of which was my doing. I must say, I was very pleased with the customer service that I received from the installer of the airbag, the Toyota Northwest Edmonton dealer.

In 2015 I went to a dealership in Lawrence, KS where I was approved for a car loan for the RAV-4 hybrid. In hindsight I am not sure I should have been approved for the loan. I told them how much I thought I could afford a month with insurance included. They quoted me a price, when I said I couldnt afford the insurance the floor manager said that he would make a phone call then sold me liability insurance. He said I didnt need comprehensive insurance only liability. After a few months I realized I couldnt afford the payments. I went to the dealership in the new state I was living to ask for advice about what to do in my situation. They insisted that I go in person to speak with one of their sales reps. When I arrived the sales rep I was assigned was relentless. I got flustered, I had mentioned several times I needed to leave to take the night to think about what to do however, I ended up leaving with a car I didnt want. I was a single mom, my daughter was getting restless. When signing the paperwork we looked into switching the insurance plan over to the new car, that is when I was told that legally I was required to have full coverage insurance on a car if you have a loan. In the end I left with a car I didnt want because I thought it would be affordable but cost me the same. Since I have had this car (2016 Prius), the handle came off when I went to open the door. The dealership said they wouldnt cover the cost because they determined it had come off due to someone forcefully opening the door. Three years after having the car the AC stopped working. I was told it was due to the air conditioning radiator damper servo sub assembly malfunctioning. I was told again that Toyota would not cover the cost to repair it and it would cost me over $1,000 to repair it. I do claim responsibility for my naivete and for not educating myself more before walking into a car dealership. My experience was not great. I suspect the dealership in Lawrence is manipulating paperwork to give loans to people who would otherwise not be approved for those loans. And erroneously advising customers to purchase liability insurance. I will never buy from Toyota again. I would never advise anyone to.

I recently purchased a new Toyota which the salesman failed on his part to get a correct 10 day payoff on my trade. Now that the deal is done, signed and a payment is being withdrawn from my new account they are harassing me for the balance of my payoff. We don’t carry our payoff of our vehicle in our pocket so I gave an estimate which he should have followed up with a 10 day payoff. Now I am receiving harassing phone calls and texts messages at my job on this. Legacy Toyota is very unprofessional and they don’t think of the buyer. All they want is numbers and don’t care at whose cost. This is going to end up with an attorney. I’m waiting to hear from Toyota on this matter. It was the worse purchase I have ever made and not speaking of the truck.

Toyota cars and trucks are extremely dependable. I have a Toyota Matrix that has 265000 miles and still runs like a champ. I understand people want fancy but I would prefer a car that starts every single time.

My Prius is fine. However, I regret this recent purchase as I have just learned that Toyota is irresponsibly abetting the attempt to reduce emission/mileage standards. I have bought a number of Toyotas in the past and have always thought that I was helping to move, however slowly, towards the massive reduction in emissions that we achieve before further collapse makes that question, and so many others (as well as auto makers profits) moot! I truly hope that Toyotas management will consider our collective future and abandon this position - and regain my trust.

Great value for the money. Limited trunk space. An optional package on the higher end would have been nice. The small window in the rear doors is difficult for passengers that get car sick. 40l of fuel gets about 600km.

I purchased a 2014 Toyota Highlander from Northwest Toyota on Aug 30, 2017 for $36,750. As it was used, I purchased extended warranty insurance for 1800 dollars which would give me 3 years of warranty. I was told by the financier that this was called bumper to bumper insurance and to be assured if anything goes wrong, it will be covered.3 1/2 months after purchase I was having problems opening and closing the hatch. I went on the Toyota Forum and found out this was and is a common problems with 2014 Toyota Highlanders. I wasnt worried because most people said Toyota covered the costs for fixing it. I booked an appointment with Toyota and was told the insurance only covers the motor for the hatch but not the struts. The motor costs about 400 dollars and the struts are over 2000 dollars. I then looked up what is covered under the extended warranty and there is no mention of the hatch at all. There is also no mention that it is not covered. I have requested Toyota fix the whole thing or refund the 1800 dollars I paid for the extended insurance. I have not heard anything back.

They took the DVD player out of their new minivans. Worst mistake ever in a family car. Don’t pay for the expensive rear entertainment package because it doesn’t work. Just trying to get more money out of people I guess. Not everyone can afford or wants to pay for streaming services. Give me back the DVD player I paid for.

This 1991 Toyota pickup truck has good gas mileage. This truck takes knocks and bumps great. This truck always starts no matter what the weather. They seem to run forever. Ive had many people at gas pumps offering to buy it. It is 4 WD and gets through mud and snow easily. Its a stick shift so it can be push started without getting a jump. This pickup truck gets good gas mileage and is easy to handle and drive. It has the perfect amount of bed space as well as cab space for me. This truck is easy to work on and its easy to find parts for which are inexpensive. The insurance is also low for a vehicle as well as the taxes and tags. It is so sound. I only wish there were more of them. The thing I did not like about this truck is how the seatbelts are. They are placed in a way that they cut across your neck and no kind of seatbelt comfort aid helps this. I put a clamp on mine at the part where it retracts.

Many of us believe that TOYOTA is a best brand and it will run at least for 100000 miles. I also felt the same and bought the car from a dealer earlier in 2013, a 2010 Toyota Camry. Now the miles is around 84000. All of the sudden the engine started to make noise. No rains, no animals, no accident. It started to behave on its own. The check engine light and VSC light started to glow, I am shocked to see this happening. I went to TOYOTA dealer. They said this is a serious problem. A car having trouble in engine within 84000 miles. I was also crazy to hear it.I called the Toyota Motors. They simply state the engine is out of warranty and they cannot help on this as they can provide only the warranty for 5 Years or 60000 miles. Even though I explained the situation they are not ready to listen anymore and they simply declined the request. With no other options left I have to go back to my Toyota dealer again. Now he me about 6000$. After an hour talk he reduced to 4000$. The part is coming only around 1000$ but the service charge they are asking for 3000$. The problem is with the ignition coil and when I read it in the websites there are chances that the car could have been gone uncontrol and its a risk factor for anyone to drive. Toyota is not ready to accept this as its fault. I believe they need to value the customers and their safety.

Several months ago, my wife took our Rav-4 to the dealership for regular service- an oil change. My wife calls me later on to inform the car had leaked oil out onto the driveway and adjacent road. The dealerships service department had cross-threaded the oil filter, causing the leakage. Several months later we received a bill from the dealership for towing and the rental car (they gave us a rental and hauled the car back to the dealership on a rollback). We, are afraid to do further business with Toyota or, their dealer. Nothing preventing them from loosing a few transmission bolts, engine, etc. Bottom line, Toyota, could care less about the disingenuousness of their partnership counterpart - i.e., the dealer. Sadly, this has caused us to consider having to get rid of the vehicle due to these unresolved issues, lack of service, lack of product support and, moreover, lack of professionalism. I am very, very disappointed. We, will never purchase another Toyota based upon this experience. As for the Toyota corporation, they stated there was nothing they could do, it was a privately owned dealership. Really? I, mean, really.

Only problem I have with Toyota Venza is the alarm goes off for no reason. Otherwise I love the ride. Very comfortable and easy to get in and out. I like the design and I love the extended moon roof.

I have been a loyal Toyota customer since the year 2000 buying and leasing multiple vehicles for my personal use, my husband and as the kids got older for my kids. Today 8/30/2019 I had the worst customer experience and left Team Toyota (Route One NJ) in tears. The service department manager has no empathy, no customer service skills. I bought 16 vehicles from Toyota and I am due to get my daughter a vehicle her senior year, It will not be a Toyota. They lost me as a customer. No loyalty towards customers, no care, no empathy ... I am done with them and I will be writing a letter of complain.

All cars from Toyota has dust rail for the cheap transportation. Before to buy one look it carefully. They dont care nothing about that so its my worst experience about Toyota. The paint its very bad....

03 Toyota 4 Runner - Drive the car in DCH Toyota in Simi Valley for safety recall smart stop tech. First, they said car will be done in couple hour. Around 10:00 am received a called from dealer and said car not done until 4:00 pm. Keep waiting after 4:00 pm no one called. Going direct to the dealer and Juan ** (customer service guy) said, the car not done and something wrong with it, already on Friday afternoon for better to wait until next Monday morning to get help from corporate and he will helping me to taking care of it. Monday morning I got called and text message from him. Said my car failure base on the new update of the SW. Determine that failure on ABS break system and I have to pay for the cost of repair with more than 4K to replace a new ABS break system. Either pay for repair or tow the car out of the dealer because the car cannot be drive. When I drive my car in without any problems now they said failure. I have to tow my car back to home for now. OMG can you imagine about that. Basically Im very enjoy to drive Toyota but not anymore.

Horrible customer service. This is the worst Toyota site to come to. No one offered us a chair. We have been standing here looking stupid for more than 20 mins. All the workers are sitting down at their computers doing absolutely “NOTHING”!!!! I’ve watched a woman back up out of a space and hit a Mercedes twice and none of the workers went to help direct her out of the space. The one guy that walked up and pretended to be helpful and told me where we should park never came back to help us. I will never be coming back here. With his ** looking like looking & talking like Carlton from Fresh Prince of Bel Air THIS PLACE SUCKS!!!

It is with deep regret that after being a Toyota customer for numerous years and having owned over 10 of their vehicles that I am finally throwing in the towel and no longer buying their cars/trucks. Nothing but problems with my Highlander and Tundra and the company could care less. The brakes are constantly failing and numerous people I have spoken to are saying the same. It is my feeling that Toyota has become a bit like GM did years back and we all know how that turned out. Undoubtedly Toyota was once in my opinion the maker of fine cars but with several of the competitors stepping up more and more Toyota has lost their way. My family has purchased over $250,000 worth of Toyotas in the last few years and I would say we are done. No fault of the dealer as they tried to step up but the company did not and does not stand behind their vehicles. I always enjoyed the residual value of a Toyota but cannot in good conscience encourage anyone to now buy a Toyota product.

Amazing trunk space, lots of space for kids and supplies, great sound system, and great mirrors. Love the 3rd-row seats, stow and go 3rd row, and love the rearview camera. Power sliding doors, spacious interior, optional 8th seat, and easy access to 3rd row seats. I wish it had front view camera, sunroof, built-in vacuum, parking assist for parallel parking, power trunk, easier access to opening windows, and better-tinted windows.

I would like to know if anyone had a ticking or clinging sound, but didnt know from where. I thought maybe I had a nail on my tire so was gonna get it checked out but didnt have a chance to due to my car breaking down and notice that day the noise got louder that day. Well my car started to jerk and smoke from my engine and completely shut down while I was entering the hi-way. Well Toyota is where I maintenance my vehicle and not once did they ever tell me if anything was wrong with my car. I have had my engine light and my maintenance light on, I took it to Auto Zone. First they had told me that it was my battery and starter. So I replaced my battery first but notice that my engine light and maintenance light will go off and on. I thought it was just the starter since It hadnt been replaced with a new one. I also notice that it sounded like the piston were working too hard... Something just didnt sound right. My husband notice that the dip stick showed no oil. So I went to PEP BOYS and did a oil change since it was just around the corner. Then the next day or two it sounded like I had no oil and showed low again, so they redid oil changed again with no cost. After that I recall taking my car to Toyota to do another oil change not too long after that. Its been almost a year since this happened with my lights and oil. Now Toyota is saying that noise that I was hearing was that something came loose inside the engine. I dont believe that for one bit. I believe it was a knocking in the engine due to not having enough oil. My oil change was supposed to be coming up at the end of November. My vehicle has been broken down for about 2 weeks or more and Toyota does not want to fix it. If something came apart in my engine I will call that a defect on their end. Im not an expert of knowing if something is wrong with my car... I would think that theyll be the ones to let me know since I maintenance my vehicle with them. I will never buy another vehicle through them!

My friend and I were looking for a car for me. We went to a car place and found a grey Toyota. Its a very nice plain color and the inside is nice as well. It works very well, good to drive around and no gas problems. But sometimes it wont lock right away when I press the lock button on my keys. Other than that a lot of my friends and family love the car. Not all cars are the same but, some cars are definitely worth having.

I love the interior design and its fuel consumption rates. This model is also easy to maintain since most of the spare-part are readily available. I would recommend this model to anyone looking for a cheap and easy to maintain type of vehicle. Herbert from fine-writers.com.

As with most Toyota’s bulletproof comes to mind and this vehicle is no exception. Good connectivity in car along with a fairly comfortable ride. Drive range is good considering the weight when fully loaded, I averaged about 850kms for a full 76ltr tank. Great towing capacity at around 2 ton coupled with a deep tray gives you plenty of space. All around great car.

This car is small, fun to drive, gets good gas mileage and is very comfortable. My friends love it annnnnnd I just love it!!!! I have had no problems with it. The air conditioner works great. It handles gooood. I plan to drive it till it falls apart.

Toyota is a strong brand of vehicle. They have had recalls in the past but so has many others. Yet they continue to strive for the better. I have been taken good cared of by the company. For maintenance, you just have to find a good dealership or shop because that is where it can all go south! Which I have encountered recently. It can be bad when you are failed in that way. Parts do not have to always be factory parts for your vehicle to survive which will make it at times easier on the pocket. The overall conclusion is be a safe and careful driver. Dont fully depend on others to tell you if something is wrong with your vehicle. Check it often and you will have a happy vehicle!

After purchasing this vehicle, I think it is the best overall automobile I have ever owned. It has only had 1 major repair done to it since I bought it in 2007. And I still drive it right now and it runs like a kitten. This vehicle has had a air conditioner that has never had any work done to it since I bought it in 2007 and it is a 2002 model. And it still has electric windows controls that all still work. That is called great Toyota technology. I am going to continue driving this vehicle till it is about shot then I will look for another and it will be either a Toyota or Nissan as they have my interest right now.

Over 200000k with no major issues, performs very well. The vehicle was purchased new, I have driven for over 200,000k with only brakes needing replacement at 165,000k and that was just rear brakes, the front was still at 50% life. The only other repair has been a water pump due a small leak. The vehicles has exceeded all expectations for performance, gas mileage in southern climates as well as Winnipeg winters.

I bought this 2010 Toyota Sequoia over a year ago with 100000 miles. It is white, which is easy to keep clean. It has been very dependable so far. It has never stranded me and I love the moonroof and the audio system too. It also handles well for a large vehicle and I feel safe in this vehicle. But it only gets about 15 miles per gallon and it is expensive to operate. It is also hard to park due to its gigantic size. I wish it had some other features on it like a keyless entry. But Toyota is a very good brand.

Haven’t had to use it yet but it covers everything bumper to bumper. It’s the platinum level so no deductible, seems very good so far and it’s with Toyota so I feel it’s a good coverage. Will let you know at a later date if and when I get need it or use it.

I really like all the features of my Toyota. According to my research, it has good performance and repair reviews. The car has ample trunk and seating space and the seating and spacing in the cabin are all very comfortable. I also love the sound system because it is loud and filters throughout the cabin. I enjoy the cars sport and eco modes because they give the car more versatility than my last car. However I wish that this model was a four wheel or all wheel drive vehicle. I miss that about my old car. I would also have the spare tire on the back because that gives the car a more rustic and adventurous look.

My car tire blew out. I spoke to service they have no records of extended tire warranty. I purchased a 5 year extended warranty. So I have to get it verified with finance dept. No ONE in the finance picks up and can’t get anyone on phone to help. There are no branch managers or assistant managers past 5 pm. So ridiculous how you are open and no manager. Stuck on side of road with flat tire and can’t get Toyota to help me. Extended warranty for what? To waste money and not get any service when needed.

In my life Ive had Chevys, Fords, AMC and Nissan along with Toyota. Todays cars and trucks are not made to last. You would be lucky to get 75,000 to 100,000 miles of trouble free use out of America cars. Very sad. Seem we made them for the masses. But Toyota is incredible for what you pay, as long as you take care of it maintenance wise. You can very easily run it for 300,000 to 500,000 miles. Which is why I buy them, I got 350,000 mile out of my last Corolla and now I have a Tacoma that has 130,000 miles and still runs great and along with that everything still works on the truck.

Its a 2012, and Ive had it since then. It has never given me any problems outside of maintaining the normal course of use. Its reliable and uses regular gas which is a great savings! Great car. Its a good car for a woman or a single owner who will not be rough or abuse it. If handled well and maintained regularly, it will perform well and never let you down. I feel safe when Im driving it.

My 2007 Toyota Camry - 10 years and the car is still going strong! There was two problems with the car, but these were caused by mechanics at the dealership and NOT by the Toyota factory. Another dealership heard my complaints and fixed the car at NO charge to me without any arguing! They even paid for a rental car! Some say Toyota is boring, I guess if you like a car that never breaks down, then I suppose it is boring! The car just keeps driving without problems, oh, how boring is that! The car was bought 50% on a Toyota Loan. I made my payments for the first year until I received some other money and was allowed to pay the remainder of the loan without further interest and/or penalties. It was a very fair and easy plan to follow. Reason for my review; It is important to not confuse the car with the dealership, that is to say, some dealerships are better than others.

I am very very happy with my experience with the 2012 Toyota Kia. Since I had it its been my daily driver and barely have had any issues with it, its very good on gas, and has a camera on the mirror when backing out of a parking spot. I like that it has good gas mileage, not too expensive to fix if something happens to car, easy driver, had benefits for my children, and just a very great car in general. One of the best vehicles I have had to be honest. But it messes up more than any other vehicle I had in the past.

Sequoia is comfy and sturdy! Great family truck. The back hatch handle goes out on the 2003. And last week the water pump went out. $1,000 repair. Other than that it’s been almost trouble free for 174,000 miles, with regular maintenance.

We leased a brand new 2019 Toyota Sienna XLE and after a few weeks it got a terrible mold smell. After being in the dealership shop for a few weeks we were told that it had a leak in the sealant by the side panel which was causing rainwater to leak in and gather underneath the mat by the driver seat. There was lots of mold growing there. Its unbelievable how a car can come off the Toyota assembly line this way. All our car seats, Clothing and personal belongings developed a terrible mold smell and had to be thrown out. Toyota didnt even care to reimburse us for the personal damage that we incurred or to reimburse us for our monthly payments. In other words we had to pay monthly payments to Toyota while we had a moldy car that wasnt drive-able. They told us if we dont make our payments they will ruin our credit. The car also caused us terrible embarrassment since we smelled from mold after exiting the van. After driving the vehicle we would shower and change our clothing in order not to smell and get embarrassment comments from others. We felt like we were dealing with a big company that couldnt care less about their small customers.

My Venza is my favorite car so far. It has been very reliable and I have only had to do routine maintenance. I really like the sporty look of it and there are vents in the back. The back seats are comfortable and they fold down easily to provide a lot of storage space. Also, the car has good pick-up and I was impressed with the gas mileage. However, the cabin could be quieter, the road noise is pretty loud and the engine seems loud as well. My automatic locks are not working right now, either. But overall I am satisfied.

It took some significant persistence but we finally got a meeting with the GM. Steve Phillips ended up being a good man of high integrity. He apologized for the whole incident and made this right with us and we very much appreciate it.

Toyota has known for yrs that the blizzard pearl and super white paint is falling off cars. They are in phase 1 of starting to do something. Because I have a Sequoia platinum they say they wont fix it. There are lots of people with Sequoias and Highlanders whose paint is peeling off. I have a 60000$ car that the paint is falling off. That sure doesnt do much for trade in value but, they dont care. I am still going to fight this. Its the paint that is bad not the car.

Brought my Toyota Prius plug in premium in for 6 mo. ToyotaCare. Told it would be ready at noon, its now after 3 and still not ready. Im 90 and disabled. Need to go to CVS for RX, Called 3 times. Just told they would call when car is ready. ALWAYS POOR SERVICE FROM HANLEES SERVICE DEPT. Dont even answer their phone at times.

My son bought an used 2006 Toyota Avalon last year. The dashboard is cracked. After doing some online search we found a recall for this problem. I called Toyota today to learn they don’t honor this recall anymore. The word I received is that because the recall is expired, they don’t repair the problematic dashboard anymore. My conclusion here is: don’t buy Toyota, they don’t stand by their products. Competition here we go. There are other companies out there that stand by their brand.

My complaint: The issue of tan color leather seats and dye transferring. Toyota being aware of the issue and not standing behind their product. I recently purchased a 2016 Toyota Avalon. At the time of purchase I purchase the extended. During the first two weeks I noticed that the tan leather seats were changing colors. On the seat and up by the shoulders and in the drivers seat were dark. I reached out to customer service Nationally and locally for assistance on this issue. I was informed that this is what Toyota call transferring. Which means that the dye from the clothing that I was wearing was transferring onto the leather seats. I was contacted by the local service manager at Sunnyside Toyota who informed me that they would do a one-time courtesy cleaning of the leather seats. She informed me this is not a Toyota issue. It was the clothing industry issue. I explain that the leather had not been treated properly because dye should not be transferring that easily to this leather and I wanted to bring the car back. Her reply was, Cars are not like an item you purchase at Target. You cant just return it. She suggested that I trade in the car or I could possibly buy seat covers. Seat covers to cover the leather seats in my car... When I asked if they, the dealership, carry the seat covers she suggested I buy them aftermarket but I needed to be sure that I purchased seat covers that allowed for the airbags in my car. My issue with this whole matter is if your company is aware of this issue why havent they did anything to correct or resolve the matter.

$3k ABS failure. 2 months out of government mandated warranty ext. Toyota has a reputation for reliability that couldnt be farther from the truth. From gas pedals sticking causing accidents, frames rusting into nothing barely out of warranty, hybrid batteries catching fire, and my personal experience ABS Actuator failing causing brake failure with my family in the car. Toyota after being forced by the NHTSA to recall 2006-07 Highlanders and 08-09 Camry skated extending that recall to 2008-10 Highlanders due to lower sales numbers and failure rates caused by our countries recession then. Supporting a company by buying vehicles from a company that conducts business this way is a mistake that misleads us all. Stay away from Toyota for the safety of your loved ones.

The Matrix is a great vehicle. The first time I bought one, I got a color white. It cost a lot but I wanted to pay for something with extra features. It had superior steering and brakes. It could accelerate and stop okay. Also side to side was fine. On the highway it drive same as the other cars. It handled okay at high speeds. But I once had to take it to Toyota because I notice the headlights stay on during drives. Then, sometimes the battery would get too hot and I need to pull over to let it cool off. Mostly it was fine if it was watched closely. Also, the airbags needed improvements. I got a notice sent to me saying that they were in recall.

I called them up and complained about the dealership where I bought the car from. They pretty much told me I got a deal with them by myself to calling the dealer and solve the problem myself. I talked with Whitney and Randal my case # **. If they cannot help you why they are there for? Calling the dealership it’s like throwing the rocks on the wall. I did call. They never called back. This is how Toyota care about their customers. I would never ever buy another Toyota and I would never recommend a Toyota to anyone and I will tell everyone else stay away from Toyota dealers. I feel like like I’ve been discriminated by them because my accent in my language. I’m immigrant from Europe. They take it advantage on me because they thinking I don’t understand. Shame on you Toyota. Shame on you.

Absolutely loved the Toyota CHR from the moment I drove it. It has spacious interior and the camera is extremely useful and well placed on the rear view mirror which is super convenient. It also has great seating considering that its a MID sized car. Moreover, it has radio with Bluetooth. Driving this vehicle on a daily basis is something I look forward to. Although it has no CD player, which I get, it would be useful for those times where you want to listen to a CD. Also, I feel that the engine is lacking a little bit of power. I wish it was a little stronger. All in all, driving this vehicle on a daily basis is something I look forward to. And the experience we had at Toyota of Hollywood Florida was absolutely stellar. I would buy a the Toyota CHR again in a heartbeat.

My 2012 Highlander. The roof is peeling! I was told that Toyota would pay to repair and now they say they wont do it! How can this not be a paint defect! Ive been a loyal customer for 40 years or more! Very unhappy??? Shame on you Toyota!

Purchased a new Toyota C-HR four weeks ago. The windshield cracked company across, right to left, car is not safe to drive. Replacement windshield is not available for minimum TWO MONTHS. Toyota will do NOTHING to rectify the situation, I now have a new vehicle that I am making payments on and cannot drive for at LEAST 60 days. Toyota has been 100% unwilling to do anything, I also will have to pay my insurance companys 245.00 deductible. Again, Toyota has be completely non-cooperative. Summary: I now own a brand new vehicle which cant be driven for at least two months. This is my third and LAST Toyota purchase.

I went to my Toyota where I bought the Brand New Car from them. I went back last week and because there were fog or oil in my vent screen and they told me that I have to get a new one but you do have warranty because we are not going to use it because they we dont know if the warranty department is going to pay us or not. But as a business and customer way that is not right to us when we buy car and they tell You dont worry. You have warranty. Please stop lying to people and do your job what we pay you to do. Please dont buy the car from 1155 Bloomfield Ave, West Caldwell, NJ 07006. They are totally liars, fraud and cheaters.

40 plus years of buying nothing but Toyota. 4 in my driveway right now. But no more! They used to be excellent about addressing defects in their vehicles. No more - they refuse to correct flawed HID headlight systems short of paying them about 4,000 for replacement with the improved headlight assemblies. They were always on top of safety issues in the past regardless of whether your vehicle was still in warranty or not. Even when recalls were not mandated. Obviously when they wont take care of widespread randomly failing headlights, that policy is no more. So I say - Toyota no more!

The Avalon is nimble in traffic, extremely reliable, required very little maintenance on 166,000 miles and very high visibility for the driver. The partition in the back seat allows you to put items with extended length like 2x4, pipes and large opening into trunk allows luggage to slip easily into trunk.

Contrast to common belief about Toyotas service excellence, I have had horrible experience despite being a Stern user of Toyota since long. They have denied the gear box replacement after 80K running and which is a clear fault which is covered in extended warranty. This clearly proves their commitment to service. This happened immediately after my Fortuner went for service and they put the blame on some rear which happened one year back and after that it has run 20000 kms. I would say please do not believe on their false commitment and customer centric claims as it does not hold ground. I am a customer in Gurgaon and going legal with them purely on technical grounds. We as consumers should not leave these manufacturers to do what they want to and strip our rights and rightful compensation after having paid for extra.

2013 Toyota Camry - less than 23,000 mile - Steering Column must be replaced. Dealer has provided details. I have been told a decision has been made... no return calls. Refusal to allow me to speak w/ Mgr.

White Pearl Paint peeling off vehicle in sheets. Due to factory faulty issues with primer that was used. Lots of people are having this issue with that. And sadly Toyota is not willing to admit to the factory problem with the primer. Never again.

Purchased my Tundra new in 2002. I cared for this truck inside and out except when it came to my rusted and unsafe frame. My truck is in excellent mechanical condition and I get a lot of compliments on its appearance. Everything works great with 107,000 miles logged. My mechanic says he probably will not be able to pass the truck for inspection within a year or so. His advise, get rid of it and trade it in. I usually like to sell my trucks outright but he says that I will create a bad situation to sell it to a friend or a private party.So, I have driven Toyota cars all my life and I really take care of them. There is nothing wrong with this truck! Because of the safety issue I will need to trade my vehicle (while I still can) on years before I should need to. Toyota claims there is nothing they can do and its my problem. Bottom line, I will never purchase or lease another Toyota vehicle and will let my children, friends and others know. Bad customer service! Toyota has lost a customer(s) for life. Penny wise and dollar foolish.

Toyota Sequoia has a nice ride to it and handles well for a large SUV. It has a large storage capacity and many compartments for additional storage. The engine has power to pull a trailer with air conditioning on. The gears shift smoothly and provide enough torque.

With good maintenance it never gives you a problem. Ive owned Toyotas since 1970. The first one I put over 300,00 mi. on it. Never had a problem. Husband owned different USA cars/trucks. They stayed in the shop. Now we each have Toyotas. Good care equals no problem!!!!

From the time we walked on to that lot was a nightmare. I should have turned around. First off, while making a deal for a trading my vehicle they kept my car key. I asked several times for my key back so I could leave. Not sure if they thought this was a tactic. Rest assure it was not. After about 1.5 hours of waiting (they would keep going back to GET MY KEY) and coming back empty handed we finally agreed to some numbers and went through with the trade/sale. We paid $2,600 for an extended PLATINUM TOYOTA warranty that was to EXTEND the warranty 100,000 miles. Once we were done, we were about to leave and we asked for the pre-certified paperwork. They tried to tell me that it was pre-certified. I looked at the windshield-huge sign that said-PRE-CERTIFIED. It was well under the mileage and the year was 2014. We had to fight to get that paperwork. Then they had to have ME bring the vehicle back to THEIR lot a week and a half later to COMPLETE the pre-certification inspection. THEY NEVER DID A PRE-CERTIFIED INSPECTION? On top of that, took the vehicle in about 1 year later due to the fan on the AC going out. The guy told me that it was almost out of warranty. Are you kidding me? We paid $2,600 for an extra 100,000 miles and I sure as hell know that we did not get even close to the original 100,000 miles. Later that week my husband called to talk to them. He got the runaround (I am sure most of you know exactly what I am talking about here). Sooo, he went to the car lot. He was able to talk with the RODNEY **-SALES AIDA **-CUSTOMER RELATIONS MANAGER and the finance guy and he told my husband that he was sorry that he made a mistake on the information he gave us that day! What??? So he and my husband called to Toyota finance office and the lady said Yeah this is suppose to have an extended (EXTENDED) warranty. The finance guy told my husband that he will email the information to him that day. About an hour after my husband got home he still did not have an email with that EXTENDED warranty. So he called the finance guy. He was told Oh, I am sorry I can not honor that extended warranty. Are you ** kidding me??? Then we called to cancel the extended warranty and were told well since you have used 3/4 of the warranty you will be prorated at 1/4 of the $2,600 we paid for it. WTF Explain this to me... and I am a blonde but am smart enough to know we do NOT need to warranty 100,00 miles we ALREADY have warrantied. Why in the HELL would we pay $2,600 for 100,000 mile warranty when we have the FACTORY 100,000 mile warranty? We would NOT do that. We were to have an EXTENDED warranty. Do they even know the definition of EXTENDED?Hell no, they do not know crap. I will never step foot back on their lot or any lot they are associated with. They purposely lied and deceived us, the finance guy admitted it. But still got screwed. The least they could have done was given us the $$2,600 we paid for a warranty that we ALREADY ** had. WARNING---STAY AWAY FROM FAYETTEVILLE AUTO PARK--- I will tell you who to go see..the guys at McLarty Daniels. My son and husband bought trucks from them within 3 months of each other. Amazing people! One made a mistake...owned up to it...and corrected it!!! They have *****5 STARS***** from me!

Well, it is a Toyota so I bought a 2019 Avalon XLE Hybrid primarily for its reliability. However, it has two major flaws. Firstly, it is supposed to provide 43 mpg, but actually it is a lot less. Currently, it is 34.6 mpg. Secondly, for a pretty luxurious car I expected it to have all the safety features for which Toyota is famous. Unfortunately, it turned out that it is missing Intelligent Clearance Sonar and Parking Assist. When I called Toyota and asked if these features could be installed, I was told that it was too complicated. Big disappointment.

My local dealership worked the issue from their end and got Toyota to pay for half the repair. Not a total success but better than nothing. Very pleased with the service team at Wyatt Johnson Toyota in Clarksville, TN.

After purchasing a Toyota certified Venza that as used, I noticed the steering column as shaking making rattling noise in which there are tons of complaints. I contacted the Toyota corporate and they agreed to have it looked at. When they finally found the problem and I was right, they denied me of getting it fixed. They told me to call the Kia dealership in which I purchased. However, why would I have my Toyota certified vehicle fixed at a Kia dealership. Then they told me to buy a warranty. But if the car has a precondition, it wont get fixed anyway. So now Im out money and instead of their price of 300 I will have to pay 1300. Im so upset. I was almost in an accident a couple of weeks ago for failure to control my steering wheel.

I recently leased a 2017 Toyota Mirai. I intended on using this as a primary vehicle that I would use for work and for my family. I have 2 kids, 6 and 3 that require a car seat and booster seat. As a loyal Toyota customer, who has owned and leased 13 different Toyota or Lexuss in the past, I was very disappointed to learn about how hard it was to install car seats and access the latches and buckle seat belts when using car seats and boosters. Every Toyota vehicle that Ive been in, with the exception of the Mirai has a very easy to access latch system for installing car seats. I love it because this is something parents do not enjoy doing and when we need to do it, we are usually in a hurry. However, the Mirai, to my surprise is nearly impossible to install car seats. My wife tried for 20 minutes the first attempt and failed with tears in her eyes. In order to install the car seats you need to be strong and cram yourself into the backseat in order to get enough leverage to install the latches. It takes a lot of strength and practice in order to get these in. The second problem is once the booster is installed the seats arent wide enough and the fixed center counsel is in the way of being able to buckle the seat belt. My 6 year old cannot do it so I have jam my hand in the middle of the booster and the counsel and buckle the seat belt. It usually hurts but I have no choice. I have been very disappointed dealing with Toyota on this issue. They really DO NOT CARE about this problem. Obviously there is no fix to it so they basically tell me I need to live with it. However, for $536 per month, I spend a lot of money on a car that has a defect. I have begged Toyota for help. They have not offered any reasonable solution. They basically want me to go away and stop complaining but I feel as though, I spend a lot of money to get a car that does not performed the way it should. The design is terrible, this is a safety issue that needs to be addressed because I have to use it and Toyota just wants to keep taking my money while I have to suffer.

I purchased 2015 Toyota Camry LE Hybrid from Toyota AutoNation, Austin, TX. I bought also 5 years protection plan. My car is 29K mileage. I have visited Richardson, TX last Friday and they charged me $88 for service and told me that, I could only go to Austin Toyota AutoNation or PepBoys for service free. Isnt that weird, you are paying additionally $1800 to take care of your car by Toyota and they tell you this. While I was buying this protection plan I dont think so someone mentioned it because I wouldnt buy then, I check all documents and never seen anywhere at all. Please contact me asap. Thanks.

Called Toyota today. Had a problem with the 2009 Toyota Corolla with their power steering. They claimed that only a service manual was sent out back in 2010. But where they LIED is the fact there is a class action law suit that was just settled on April 4th 2016 saying that we were entitled to a 50% refund for the amount paid on the fix... Instead they LIED and said that there was no other information and when I brought up the suit he said well since its not listed on his end there was nothing he could do... Useless isnt even the word to describe Toyota Customer Service. What a Joke.

I was denied service. I need a copy of my tire replacement warranty FROM YOU because it is different from what you claim it to be. I will NEVER purchase another extended warranty or any type of additional insurance/service ever again!

Ive had my Yaris Toyota hatchback since it was new. Its a 2009 model. And I picked it because I could drive it with a straight leg. I appreciate the size of having a small car. It also had automatic transportation and good on gasoline. I very much like the fate that it has had no mechanical problems and is a small wheel base car for parking and quick turnaround. However, I would liked to have a GPS, automatic speed control, a much more comfortable seat, with satellite and inner wireless connection. Also, my car color is maroon and it gets hotter in the sun.

Lets examine how Toyota treats its customers. Helped my 76 old mother purchase a new Corolla Hatchback as my dad suddenly died before they could go car shopping. I needed to wait for the state license plates to arrive so as to replace the plastic dealer branded plates. I find that the the rear dealer plate had been attached to the rear bumper cover using two shorter self-tapping screws. There are two 2 x 2 1/8 holes completely through the bumper cover, exposing the internal aluminum structure of the bumper. Just above these are screws holes with metal clips. These are for mounting Japanese license plates, but are not even usable for that as the metal clips have no internal threads. Toyotas solution for attaching American plates is to attach the plate directly to the bumper cover large screws that are typically used here to secure metal siding to a farm building.The front license plate bracket has snaps to the front grill along its bottom edge. Toyotas solution for attaching the top of the license plate bracket and the top of the plates is to use even two larger screws through the front of the grill. The front license plate bracket is not a Toyota part, but something one of their distributors or dealer put on. Likely one of their distributors as it has holes for American, Japanese and Australian plates, which are are screwed into the front of the grill. Even if this had been an official Toyota part, it would still attach to the front grill in the same manner.This not only damages the car, but prevents the use of any aftermarket license plate brackets as these rely on machine screws that fit into internally threaded screw holes. I have used aftermarket license plate cases for year as they protect the license plate from the environment and protect the car from the license plate. Toyota instead expects you to screws the plate directly onto the back of the bumper cover where it will be unprotected and scratch the car.Toyota has gone out of its way to hide this fact form potential buyers. Every single photo of this model on their website, printed materials and inventory searches has a simulated license plate over the rear bumper cover so you can see the two large holes and metal clips for Japanese plates as well as four small circles indicating where to drill holes for American plates. Every single photos of this product does not show a license plate attached to the front of the vehicle at all. They have also digitally removed the small drill here dots from the front grill.Upon searching Google I find that the company has been engaged in this fraud for a number of years and did nothing to address consumer complaints. The company and dealer response is that you were dumb enough to be suckered by our fraud so its your problem. They refuse to do anything. I encourage you to contact your state attorney general and a law firm engaged in class action lawsuits to make Toyota pay for its fraud. **

I went to test drive a car and they refused me to drive it till I sign the agreement to accept the car value of 10.000 over the market price. I cant believe that. I called Toyota and I filled a complaint to stop the fraud.

I cant begin to tell you enough about how awesome this car is. It is fun to drive, easy to maintain, and every single functioning piece of equipment is of the best quality I have ever owned. I have all the Toyota Camry in the past and it was awesome as well. The only thing that this car could not withstand was one time when I was unfortunately stuck up on a block ice and snow that the plows left on the road on an exit ramp in the dark. Somehow when I hit the snowbank a sensor fell off the bumper but it remained dangling inside the bumper for a very long time whilst I tried to figure out why my car was not running right. All I had to do was snap the sensor back in the bumper and my entire vehicle runs like new again. The strange thing was that the misplaced sensor caused my engine to idle rough and not give enough air to the engine.

The Venza is a great car and I love it. I had 3 full-size vans which I drove for 25 years. I never expected to be in any vehicle smaller than my vans.