I love the Toyota 4 Runner my husband just bought himself. Its spacious. Perfect for my wheelchair, rollator and walker plus groceries. Great running vehicle. He had a Toyota Camry which he had traded in for the 4 runner, it was a nice vehicle but too small for us and unable to fit my medical supplies in it... I have a Lincoln MKX and its small and low in which I plan on trading it sometime soon possibly for the Highlander. Not sure as of yet.

I purchased my car here at the Toyota dealership on Thornton Road in April 2018 and ever since I purchased this particular car the check engine light has been on. I have taken the car to the Volkswagen dealership at the Toyota dealership where I purchased the car here over five times to get serviced and after weeks of them keeping the car nothing has worked or been rectified. The check engine light is still on and I have not been treated fairly as a consumer. I have been sold a lemon and their cars here are not reliable. It scares me to know that I invested money hard earned cash money to this company and they disrespected me by selling me a car that is not reliable.

VENZA has engine vibration between 1800 and 2000 RPM. Dealer could not identify where the noise came from and why the vibration occurred between 1800 and 2000 RPM. It has also L shape crack on the front windshield. The crack is inside between top and bottom glasses. It could be caused by the glass defect.

I have owned two Toyota Camrys (1999 & 2005). The 1999 was a V6. I dont need to be specific other than to say, if you want drive a car that can easily last more than 200,000 without the expensive repairs, this is the brand to consider. Toyota should definitely earn the Most Reliable Japanese Car award. Look around when youre driving. What do you see most? Toyotas, BMWs, Hondas, etc. I dont remember any rental car companies that use Toyotas, which means every Toyota you see on the road are either owned or leased, and not rented. (I might be wrong, btw.) So, something for you to consider the next time youre in the market to buy cars.Tip to all the Toyota owners: If your mechanic tells you something is bad and your has less than 75,000 miles, he is lying to you. I have brought my Toyotas to many local shops (to save money from dealerships exaggerated cost for repairs) and they have suggested to replace the water pump, the radiator, this or that. I was wary and skeptical with their scare tactic approach, so I didnt fix it at that time. Now, 7 years later and with 127,000 miles, its still running smoothly. Of course, you still have your routine maintenance that needs to be replaced every few years (air filter, tires, batteries, etc). One mechanic told me, A Toyota with less than 100,000 is still considered almost new. You just have to make sure to change your oil every three to four thousand miles and tune up your car every now and then. These are his words, not mine. My owner manual states every 5000 miles for each oil change, but I think that also depends on how you drive it and how frequent it is driven. You can save a lot of $$$ if you buy it used.Bottom line is, if you want a car for the long-haul of saving money for many years to come, you should definitely consider buying a Toyota. Now, sometimes I wonder why Toyota owners even own Toyotas. I know I drive it because this car was handed down to me and Im just waiting for it to break down. I mean, lets face it: Tundra drivers dont drive it to haul stuff. (There are many other stronger trucks.) You cant show off your social status with an Avalon. (Again, there are way more other choices.) You cant pick up girls with Camrys. (Not sporty enough to be a sport car and not luxury enough to be a high-class car.) A Corolla is good for what? Prius are well-known for their electric cars, which have been in high demand this past decade. In my opinion, I think you will want to get rid of your Toyota before it will stop working on you.

Very reliable four door car, it gets drove every day. I havent had any problems and that is longer and shorter trips. I like the electric windows too. Mileage is pretty good, easy enough to detail, nice color, cant lose the gas cap its attached, simple levers to open hood and gas, and same for trunk can easily be opened by a button. However, sunroof would be cool. I like my car a lot. I would recommend to anybody looking for a reliable car to be able to count on anywhere you need to go. Everything is simple and in your reach.

So, I brought a brand new Toyota Highlander 2017 in Louisiana. About half a year later, my family and I moved to Indiana. That when we start to go to local dealership to get our car check for every 5,000 miles. After about the fifth time we go there, they told us that the nitrogen metal valve stem caps have melted or got stuck in the tire so they cant get the tire pressure reading. They told us that we have to pay $600 to get THREE of them fixed. But that is just straight up dumb, the warranty should have paid for it. We have a 3 year warranty on the car. But, they were just repeating themselves and not offering any help. They were saying how Toyota doesnt put metal valve stem caps in their cars and they put plastic caps so it dont cease. They told us that we have to call the dealership that we brought it from to tell them about it and what to do. Well, we called the dealership and they said that they do put metal valve stem caps, but it is insulated so it dont get stuck in the tire. Pretty much both dealerships were being jerks and not admitting whose fault it is and making us pay $600 while it was clearly one of thems fault. It was a terrible experience.

I bought a Toyota Sienna 2015. I drove only 15k in 35 month. Found 3rd row both seats handle cracking. I took it to Dealership in High Point North Carolina. Dealer said cracked handle is not defect. Cracked handle not cover in 36000 miles warranty, I called Toyota they said same thing. This is my last Toyota. I am very disappointed with Toyota.

The motors are really good. They last a long time. The drive train is really good. The body will rust off before the motor goes bad. Get good gas mileage around 20 miles to the gallon on most. The seat belts are strong and the air bags dont burn you when they hit your chest. Well already mine didnt. The storing is perfect. It will take a curve like its out of this world and the brakes will stop you on a dime. Parts are really cheap for the most part and the motors if you ever have to work on it besides regular stuff the motors are very easy and simple to work on. I had mine for 15 years and never had any major problems and the motor was still running good after 15 years and I put it through a lot. I mean a lot.

Over 200000k with no major issues, performs very well. The vehicle was purchased new, I have driven for over 200,000k with only brakes needing replacement at 165,000k and that was just rear brakes, the front was still at 50% life. The only other repair has been a water pump due a small leak. The vehicles has exceeded all expectations for performance, gas mileage in southern climates as well as Winnipeg winters.

Great gas mileage car with a surprising amount of room in the Sedan 4 door version. Doesn’t have cruise but I can get 46mpg hwy. My only complaint is it’s disc brakes in front and drum brakes in back.

Many of us believe that TOYOTA is a best brand and it will run at least for 100000 miles. I also felt the same and bought the car from a dealer earlier in 2013, a 2010 Toyota Camry. Now the miles is around 84000. All of the sudden the engine started to make noise. No rains, no animals, no accident. It started to behave on its own. The check engine light and VSC light started to glow, I am shocked to see this happening. I went to TOYOTA dealer. They said this is a serious problem. A car having trouble in engine within 84000 miles. I was also crazy to hear it.I called the Toyota Motors. They simply state the engine is out of warranty and they cannot help on this as they can provide only the warranty for 5 Years or 60000 miles. Even though I explained the situation they are not ready to listen anymore and they simply declined the request. With no other options left I have to go back to my Toyota dealer again. Now he me about 6000$. After an hour talk he reduced to 4000$. The part is coming only around 1000$ but the service charge they are asking for 3000$. The problem is with the ignition coil and when I read it in the websites there are chances that the car could have been gone uncontrol and its a risk factor for anyone to drive. Toyota is not ready to accept this as its fault. I believe they need to value the customers and their safety.

My name is Viren ** and I bought my Venza AWD from Canada brand new with top model and I paid about 46000 Canadian dollar and I took extended warranty for 7 years bumper to bumper. My bad luck that I moved to USA for my business and I didnt know that if I register my vehicle from Canada to USA then all warranty void. And it gone. I paid for my warranty about 2100 dollar and I never use it. They gave me back about 600 dollar in 2015, at that time my car mileage was 68000 kms (about 42000miles). After that I start servicing and oil change in Greenville Toyota for my both car Sienna limited and Venza. I used to pay for just oil about 90 dollar which is too costly. So I start to buy oil from Autozone and one of mechanic he change it for me with 15 dollar labor.Recently 2 week ago I was driving my Venza from 40 to 60 mile zone and suddenly I heard a bad noise and start to come out little smoke. So I just stopped on road and try to check it out and I found that lots of oil was leaking and my car couldnt start again so I towed to Greenville Toyota. They people diagnosis and told me that, Your engine block has hole so your engine is gone and now you have to replace it and cost will be about 7100 dollar. I was shocked, before that never I got any engine light indication and suddenly this happened. I talked with Toyota customer service and try to help me out and how come just 64000 mile engine can gone. And they told me that might be there will be lubricating problem with engine so that is happened. Because of I never did service with them since 2016 so. If I used to service with them then they can try to say something else but never say that about machine faulty or bad parts. I read review online about Venza engine and people says that VVT-i engine is famous to with bad impression.After that I went to Hendricks Honda in Greenville and just ask them about the cost of fixing my car and they gave me quote is 5100 dollar with 3 years or 36000 mile warranty on engine. So I moved my car from GREENVILLE TOYOTA TO HONDA. Today my car is fixed by Honda just like brand new. I used to big fan of Toyota and I am driving Toyota both my vehicle since 2008 but this incident and response from Toyota. I will never buy Toyota vehicle and I will never went to Greenville Toyota. My Venza is low mileage car and driven by my wife all the time just in town and still this happen with luxuries car for I paid almost 50000 dollar and company say your power train warranty from company expired on 60000 mile so we cant do anything. From my experience I learnt that nowadays Toyota has to commitment with customer like used to be. So think about it to buy a vehicle from Toyota. I would prefer to go to Honda or some other car company who can provide good service and at least accept any defect if there.

Horrible customer service. This is the worst Toyota site to come to. No one offered us a chair. We have been standing here looking stupid for more than 20 mins. All the workers are sitting down at their computers doing absolutely “NOTHING”!!!! I’ve watched a woman back up out of a space and hit a Mercedes twice and none of the workers went to help direct her out of the space. The one guy that walked up and pretended to be helpful and told me where we should park never came back to help us. I will never be coming back here. With his ** looking like looking & talking like Carlton from Fresh Prince of Bel Air THIS PLACE SUCKS!!!

Lets examine how Toyota treats its customers. Helped my 76 old mother purchase a new Corolla Hatchback as my dad suddenly died before they could go car shopping. I needed to wait for the state license plates to arrive so as to replace the plastic dealer branded plates. I find that the the rear dealer plate had been attached to the rear bumper cover using two shorter self-tapping screws. There are two 2 x 2 1/8 holes completely through the bumper cover, exposing the internal aluminum structure of the bumper. Just above these are screws holes with metal clips. These are for mounting Japanese license plates, but are not even usable for that as the metal clips have no internal threads. Toyotas solution for attaching American plates is to attach the plate directly to the bumper cover large screws that are typically used here to secure metal siding to a farm building.The front license plate bracket has snaps to the front grill along its bottom edge. Toyotas solution for attaching the top of the license plate bracket and the top of the plates is to use even two larger screws through the front of the grill. The front license plate bracket is not a Toyota part, but something one of their distributors or dealer put on. Likely one of their distributors as it has holes for American, Japanese and Australian plates, which are are screwed into the front of the grill. Even if this had been an official Toyota part, it would still attach to the front grill in the same manner.This not only damages the car, but prevents the use of any aftermarket license plate brackets as these rely on machine screws that fit into internally threaded screw holes. I have used aftermarket license plate cases for year as they protect the license plate from the environment and protect the car from the license plate. Toyota instead expects you to screws the plate directly onto the back of the bumper cover where it will be unprotected and scratch the car.Toyota has gone out of its way to hide this fact form potential buyers. Every single photo of this model on their website, printed materials and inventory searches has a simulated license plate over the rear bumper cover so you can see the two large holes and metal clips for Japanese plates as well as four small circles indicating where to drill holes for American plates. Every single photos of this product does not show a license plate attached to the front of the vehicle at all. They have also digitally removed the small drill here dots from the front grill.Upon searching Google I find that the company has been engaged in this fraud for a number of years and did nothing to address consumer complaints. The company and dealer response is that you were dumb enough to be suckered by our fraud so its your problem. They refuse to do anything. I encourage you to contact your state attorney general and a law firm engaged in class action lawsuits to make Toyota pay for its fraud. **

I purchased platinum service for approx. $900. I was not given 2 ignition keys but, rather 3 mechanical ones. I was promised another ignition key but after regular efforts on my part, never got one. I finally lost the one and only key I was given (2 years later, last month). I was given 3 estimates, ranging from $300 to $500, then after my car was towed to the dealership was told it would be $700 plus $200 for second key. Nothing is in the manual stating the extreme consequences of not having 2 keys. In the certified checklist, it only states master key. I feel like an essential part was not included; the second key. I was handed off daily from service dept to sales people resulting in not having my vehicle for 1 1/2 weeks when I gave in and paid up. Very poor customer service and hidden costs of new key.

My son bought an used 2006 Toyota Avalon last year. The dashboard is cracked. After doing some online search we found a recall for this problem. I called Toyota today to learn they don’t honor this recall anymore. The word I received is that because the recall is expired, they don’t repair the problematic dashboard anymore. My conclusion here is: don’t buy Toyota, they don’t stand by their products. Competition here we go. There are other companies out there that stand by their brand.

Called Toyota today. Had a problem with the 2009 Toyota Corolla with their power steering. They claimed that only a service manual was sent out back in 2010. But where they LIED is the fact there is a class action law suit that was just settled on April 4th 2016 saying that we were entitled to a 50% refund for the amount paid on the fix... Instead they LIED and said that there was no other information and when I brought up the suit he said well since its not listed on his end there was nothing he could do... Useless isnt even the word to describe Toyota Customer Service. What a Joke.

Toyota - Very good on gas mileage, long lasting motor life and really a great investment for work or travel vehicle. Awesome value while driving low fuel expenses. Comfortable and great for long or short rides. You get more than the moneys worth, through and through. However, I dont like the thin fiberglass. Im worried about the safety and with the size. The compact design is also quite scary when on highways and interstates. Comparing to semis, trucks, vans, it is quite overwhelming where there are large vehicles. Just feels like one wrong move by me or another vehicle, would never end well. Should be more in between passengers and other vehicles.

After purchasing a Toyota certified Venza that as used, I noticed the steering column as shaking making rattling noise in which there are tons of complaints. I contacted the Toyota corporate and they agreed to have it looked at. When they finally found the problem and I was right, they denied me of getting it fixed. They told me to call the Kia dealership in which I purchased. However, why would I have my Toyota certified vehicle fixed at a Kia dealership. Then they told me to buy a warranty. But if the car has a precondition, it wont get fixed anyway. So now Im out money and instead of their price of 300 I will have to pay 1300. Im so upset. I was almost in an accident a couple of weeks ago for failure to control my steering wheel.

I purchased a 2018 Toyota Highlander Ltd Platinum from Classic Toyota in Tyler Texas. My Toyota purchased was based on commercial and current owner reviews. Other than the “color transfer” issue (dyes from my years old and routinely washed scrubs and jeans coming off on the leather seats), I’ve been relatively happy with the car. The thing that has driven me crazy are the electronics. I came from a BMW, that was too small and uncomfortable, but drove great and I guess I got spoiled by their electronics. I could have 2 phones connected and receive calls on either of them on Bluetooth. Not on the Highlander (JBL GreenEdge). It takes 5 or 6 button pushes (while I’m driving!) to change from one paired phone to another. It also occasionally just drops the phone in the middle of a call and I have to reconnect. The weather app also is rudimentary, at best. It never gives me the weather for the area I’m in. If I’m in downtown Dallas, it gives me the weather for Terrell, TX (40 miles away, a 10th the size of Dallas, and a town I’ve never looked up on my weather app)!!! I called Entune (a cumbersome worthless app IMHO) support. She was very pleasant, but completely useless. She looked at the manual. I read the manual! I needed more! Apparently Toyota doesn’t offer more than a crappy inefficient app, bad connectivity, and a GPS (for the weather) that hopefully doesn’t have to ever locate you in case of an accident!

@toyota #toyota Too bad your remote start feature is not working right. I should of never dealt with this company. Now Im stuck with a brand new 2020 Corolla with no functional remote start. Im still waiting from Toyota headquarters to call me back! Please rethink your choice of car. Toyota is not the best anymore sad to say. There are a lot of other brand of cars to choose from.

My complaint: The issue of tan color leather seats and dye transferring. Toyota being aware of the issue and not standing behind their product. I recently purchased a 2016 Toyota Avalon. At the time of purchase I purchase the extended. During the first two weeks I noticed that the tan leather seats were changing colors. On the seat and up by the shoulders and in the drivers seat were dark. I reached out to customer service Nationally and locally for assistance on this issue. I was informed that this is what Toyota call transferring. Which means that the dye from the clothing that I was wearing was transferring onto the leather seats. I was contacted by the local service manager at Sunnyside Toyota who informed me that they would do a one-time courtesy cleaning of the leather seats. She informed me this is not a Toyota issue. It was the clothing industry issue. I explain that the leather had not been treated properly because dye should not be transferring that easily to this leather and I wanted to bring the car back. Her reply was, Cars are not like an item you purchase at Target. You cant just return it. She suggested that I trade in the car or I could possibly buy seat covers. Seat covers to cover the leather seats in my car... When I asked if they, the dealership, carry the seat covers she suggested I buy them aftermarket but I needed to be sure that I purchased seat covers that allowed for the airbags in my car. My issue with this whole matter is if your company is aware of this issue why havent they did anything to correct or resolve the matter.

The warranty covers trip interruptions paying you up to $150.00 a day if the car is in the shop. Also $0 dollar deductible on all repairs with towing included to the closest Toyota dealership. 10 years or 125000 miles of coverage.

My Prius is fine. However, I regret this recent purchase as I have just learned that Toyota is irresponsibly abetting the attempt to reduce emission/mileage standards. I have bought a number of Toyotas in the past and have always thought that I was helping to move, however slowly, towards the massive reduction in emissions that we achieve before further collapse makes that question, and so many others (as well as auto makers profits) moot! I truly hope that Toyotas management will consider our collective future and abandon this position - and regain my trust.

They took the DVD player out of their new minivans. Worst mistake ever in a family car. Don’t pay for the expensive rear entertainment package because it doesn’t work. Just trying to get more money out of people I guess. Not everyone can afford or wants to pay for streaming services. Give me back the DVD player I paid for.

2013 Toyota Camry - less than 23,000 mile - Steering Column must be replaced. Dealer has provided details. I have been told a decision has been made... no return calls. Refusal to allow me to speak w/ Mgr.

My car that had high mileage I sold was 2004 Toyota Echo. Also a stellar performer. This Toyota Yaris was an acquisition as my mom is 94 and is bed bound so this became mine and it is a 2007 with only 25,000 miles on it. I did have to bring it to Toyota for a few recalls and had dialogue with them about some defective cables they said were ok but since the 2007 dont install anymore? But all in all she handles great. A little 2 door hatch back I will drive till shes dead! Cheers!

Haven’t had to use it yet but it covers everything bumper to bumper. It’s the platinum level so no deductible, seems very good so far and it’s with Toyota so I feel it’s a good coverage. Will let you know at a later date if and when I get need it or use it.

Safety for sure when I drive the vehicle. The brand of Toyota, it make from Japan, so many people liked to used that, cause they had valuable to me. I would recommend to my friends. Also Winter time, the snow control, push on there before to drive, makes the car controllable and survey safe on the road.

White marks coming back after three-four weeks, even though dealer wipe with spray. Its just start after 1000 km, not happy with answer. Says it is external problem not cover??? (On website says 60000 km full warranty about manufacturing.)

I have driven a Toyota for the last 11 years. My first was an echo then I bought a new corolla ascent in 2008. I loved that car and nothing ever went wrong. I would have given a 100% satisfaction. In Oct 2015 I traded it in for a corolla ascent sport. What a difference - First of all I did a hill start and smelt burning or petrol. When I complained to Toyota they said its my driving... Ive been driving for over 20 years and never experienced this before.And in June 2016 I find a hole in the seam on the back of the driver chair. My instinct tell me that it is a weak material/stitching but also a weak joint in the manufacturing of the chair itself. Toyota tell me its the material and will change the seat cover. Today 21 June 2016 I drop my car off at the service centre. I stress my concern on the weakness of the chair itself. I pick my car up and they havent changed the cover, they have ordered a new back for the seat. I was right, it was a fault in the chair itself. Shame on Toyota. They were always right up there with safety. Now Im not so sure. This seat would have crumpled had I been in an accident. I describe this car as ascetically lovely but cheap manufacturing. I would never have said this pre this car.

I cant begin to tell you enough about how awesome this car is. It is fun to drive, easy to maintain, and every single functioning piece of equipment is of the best quality I have ever owned. I have all the Toyota Camry in the past and it was awesome as well. The only thing that this car could not withstand was one time when I was unfortunately stuck up on a block ice and snow that the plows left on the road on an exit ramp in the dark. Somehow when I hit the snowbank a sensor fell off the bumper but it remained dangling inside the bumper for a very long time whilst I tried to figure out why my car was not running right. All I had to do was snap the sensor back in the bumper and my entire vehicle runs like new again. The strange thing was that the misplaced sensor caused my engine to idle rough and not give enough air to the engine.

UPDATED 03/07/2022: I purchased a new 2017 Rav4 from Toyota of Rock Hill. One of the freebees we were offered was “free oil changes for the first 30,000 miles”. This was really an oil change at 10,000 miles and one at 20,000 miles. At 10,000 miles I took my new Toyota in and had the oil changed. I was working for the public schools at the time and the automotive shop teacher told me I did not want to change the oil on the recommended 10,000 miles, that I should change the oil at 3,000 or 5,000 miles as I had always done. Toyota of Rock Hill refused to change the oil “early”, so at 15,000miles, I changed the oil myself. I drained oil and I removed the oil filter. The oil filter was packed, I repeat packed with dirt and sand! I’m not sure how this could have happened by accident. I could not have offended anybody in the shop. I did not come into contact with anybody at all… At 20,000 miles I again changed the oil and the filter was very clean. I do not know why this happened, but I will never let any Toyota service department touch another vehicle of mine again.ORIGINAL REVIEW: I have purchased many new Toyotas over the past 25 years. The autos have been great. 2004 Solaria, 2006 Solaria, 2006 Rav4 and a 2017 Rav4. I drove the Solaria for 450,000 miles total and the 2006 Rav4 is coming up on 200,000 miles. The newest Rav4 will turn 40,000 miles soon. No mechanical problems of any kind on the older Toyotas. The new 2017 Rav4 had some issues.The one major problem has been with the new tires that came on the two new Rav4s. The tires were manufactured by Yokohama and have had a number of problems. On the 2006 Rav4 the tires did not last. Maybe 30,000 was all. After several calls Yokohama I was told by somebody on the executive staff that “We can manufacture better tires but we manufacture these tires to Toyota’s specifications.” The Toyota dealer would not stand behind the tires even though we purchased a warrantee package which cost the equivalent of a set of four tires $600. The 2017 Rav4 had a flat spot or broken belt on one of the four tires. The dealer would not stand behind the problem. Four years and 40,000 miles later and the Rav4 still makes a loud vump, vump, vump noise. It has really gotten under my skin! A second major issue with the 2017 Rav4 is the automatic radar braking. • Moving through traffic at speed limit speeds if you try to pass a car and come close to the vehicle, sometimes the radar will engage the brakes unexpectedly. It may even brake very hard. • Trying to pass a car on a two-lane highway when you come close to the vehicle, the brakes may come on unexpectedly. It may brake very hard. This is very dangerous if there is a car coming at you in the other lane. You can’t pass the car you were trying to pass and you may be stopped by the oncoming car as well. • If you are going around a curve and there is a guard rail next to the road the brakes may come on unexpectedly. If you are on a slippery road the back end will kick out and the car will spin!• If you are on a hilly road the radar may see the hill as a solid object the brakes will come on unexpectedly. Unexpected braking in heavy traffic may get your Rav4 rear ended.The problems are even worse if you use the cruise control. I never use the cruise control at all, it is just too dangerous. I talked with the dealer many times about the problems and the dealer pooh poohed the issues and refused to write up the problem.

40 plus years of buying nothing but Toyota. 4 in my driveway right now. But no more! They used to be excellent about addressing defects in their vehicles. No more - they refuse to correct flawed HID headlight systems short of paying them about 4,000 for replacement with the improved headlight assemblies. They were always on top of safety issues in the past regardless of whether your vehicle was still in warranty or not. Even when recalls were not mandated. Obviously when they wont take care of widespread randomly failing headlights, that policy is no more. So I say - Toyota no more!

Toyota Celica was bought with over 200,000 miles on it 2 years ago... still running strong. I hope to keep it for awhile. I will have to invest some to keep it going.

This is a great car. It has all of necessities that I think of a car should come equipped with. It has great fuel mileage. Theres a nice smooth ride and a lot of extra perks. Its not too low to the ground so you dont feel like youre sitting on the ground. It also has a large trunk enough space to comfortably fit 5 people. And everything inside is touchscreen. This car also comes in a ton of different colors and you can completely customize it any way you want. Not to mention affordable. And I love the way this car is easy to handle. Its a very nice overall car to have. But I would like to see more features on the vehicle well that would make it more appealing to people who like technology. I would also like it do defrost work faster because here in the cold winter months it takes forever to thaw your car out.

Original owner of 2008 Prius still going strong at 170,000 miles. All original parts. Battery replaced last year by 3rd party. Daily hour commute; with regular maintenance it will last forever! I love my Prius!

It was a very cheap used car and hasnt given me any issues yet. Its excellent on gas & its a very nice and cute little car for being 18 years old. Fingers crossed! Toyotas tend to be made well & hold up longer and go many miles more than other models. And they hold their value really well. However, the radio is really old & it cannot connect to cell phone. Plus could be louder with better bass. Also the knob doesnt always work when turning volume.

Absolutely love this car. Very fun and great gas mileage. The only thing I dont like is there in is not trunk or back seat space but for me its okay since I dont have kids and arent planning on it.

This is regarding Toyota case #** that I have filed for Toyota Of Dallas when I purchased 2018 Rav4 XLE on April 27, 2018. Its been 4 business days and still this issue has not been resolved yet. Let me describe you the details about this issue - I got the OTD with student grad offer for that vehicle one day prior before purchasing that vehicle and I also filled out my loan application to save 1.5 hours as mentioned in your website. When I came to Toyota of Dallas dealership, the salesman told me that I am not eligible for student grad offer even though I submitted my diploma and proof of income (As per Toyota, I should be eligible to get this offer as I have all the documents and excellent credit history and score). So, I ended up getting another OTD for this vehicle. When I went to Toyota Financial Advisor for this dealership, he told me I can get student grad offer but I have to purchase extended warranty as well otherwise I cannot get that offer. But I had told him that I do not want extended warranty but only GAP insurance. At last, I ended up signing contract as I was exhausted, starving as I hadnt had any meal. Even though I had OTD for this vehicle and I submitted loan application online, it took me about 4.5 hours to get this vehicle out. I know this dealership usually takes time to make customer exhausted so they can play with their numbers. When I came home, and started looking out contract, there should be 2 contracts which the Financial Advisor told me but instead there was 3 contracts (last contract he just attached to my other paperwork). The Financial Advisor told me if I submit last year tax document, then my monthly payment for vehicle will be 406, if not then 419, then how come there was another contract with 456 (As you can see, they make me sign electronically in pad and there was nothing except signature box)? Then I open a case against this dealership with Toyota. So, next day I went to the dealership and told Internet sales manager Syed to let me meet to one of the PR Manager, then he told me, “I am the manager.” So, I told him that I dont know about that. After that, he told me to get out of this building as I was disrespecting him. How I am going to know who he is until he show me some proof? And this dealership is treating customer like a piece of crap after buying vehicle. How can a manager say to customer to get out of the building instead of trying to resolve the issue?So, today I called Toyota again as I had not receive any response yet from dealership. Finally, today I got a call from Director from Toyota of Dallas around 2 PM and he told me that I have to submit 2 years of Tax document in order to qualify for student grad offer. So, at this point the dealership are just telling me whatever they want because another Financial Advisor told me to submit only last year tax document. I told him that and I told him what my numbers should be and then he told me that he will review and call me back. The dealer is closed right now and I have not receive any call yet. Does it take more than 7 hours to review this case? Its been 7 days I have been stressing out due to this reason. So, could you try to escalate this issue to be resolve asap? I wish it would have been a happy purchase but the fraud/false activities of this dealership wont making us customers happy.Also, PFAs for contracts and paperwork and at this point, even though If I submit my tax return, I do not know which amount is going to be my monthly payments? I want to remove extended warranty and GAP insurance from my contract. And I want to re-sign the contract with the Financed Amount 22701.43 (406.58 monthly payments one, after deducting extended warranty and GAP Insurance) because I have put $3000 down payment already and it was a deal I received before going to the dealership. After 4 business days, this issue has not been resolved yet. They make me sign on electronic pad which there was nothing written except the signature box. and found out that they are charging me more amount in that contract than what I was given OTD. Do not sign on that electronic pad. Now, I have 3 different amounts for one car. I would rather spend that extra charge money on lawyer instead letting this business get it. Its not #letsgoplaces, its #letsgocourt #toyota #fraud #fraudbytoyota #toyotafinancialservices #frauddealership #toyotaofdallas #toyotaheadquarters

03 Toyota 4 Runner - Drive the car in DCH Toyota in Simi Valley for safety recall smart stop tech. First, they said car will be done in couple hour. Around 10:00 am received a called from dealer and said car not done until 4:00 pm. Keep waiting after 4:00 pm no one called. Going direct to the dealer and Juan ** (customer service guy) said, the car not done and something wrong with it, already on Friday afternoon for better to wait until next Monday morning to get help from corporate and he will helping me to taking care of it. Monday morning I got called and text message from him. Said my car failure base on the new update of the SW. Determine that failure on ABS break system and I have to pay for the cost of repair with more than 4K to replace a new ABS break system. Either pay for repair or tow the car out of the dealer because the car cannot be drive. When I drive my car in without any problems now they said failure. I have to tow my car back to home for now. OMG can you imagine about that. Basically Im very enjoy to drive Toyota but not anymore.

We have a 2019 from new Toyota CHR hybrid 7months in use and the paint has started to bubble, after inspection by Toyota said its because of bird poo. We have had cars for over 45 years and never had this issue. Is the paint suitable for purpose? Wont be able to use on the roads or park outside for fear of birds droppings. I would of thought that the modern day environments the new paint coatings would be able to cope with this issue. How is it that all the other cars we have owned over the years never had this problem. Is it due to the thin quality of the body paint.

From the time we walked on to that lot was a nightmare. I should have turned around. First off, while making a deal for a trading my vehicle they kept my car key. I asked several times for my key back so I could leave. Not sure if they thought this was a tactic. Rest assure it was not. After about 1.5 hours of waiting (they would keep going back to GET MY KEY) and coming back empty handed we finally agreed to some numbers and went through with the trade/sale. We paid $2,600 for an extended PLATINUM TOYOTA warranty that was to EXTEND the warranty 100,000 miles. Once we were done, we were about to leave and we asked for the pre-certified paperwork. They tried to tell me that it was pre-certified. I looked at the windshield-huge sign that said-PRE-CERTIFIED. It was well under the mileage and the year was 2014. We had to fight to get that paperwork. Then they had to have ME bring the vehicle back to THEIR lot a week and a half later to COMPLETE the pre-certification inspection. THEY NEVER DID A PRE-CERTIFIED INSPECTION? On top of that, took the vehicle in about 1 year later due to the fan on the AC going out. The guy told me that it was almost out of warranty. Are you kidding me? We paid $2,600 for an extra 100,000 miles and I sure as hell know that we did not get even close to the original 100,000 miles. Later that week my husband called to talk to them. He got the runaround (I am sure most of you know exactly what I am talking about here). Sooo, he went to the car lot. He was able to talk with the RODNEY **-SALES AIDA **-CUSTOMER RELATIONS MANAGER and the finance guy and he told my husband that he was sorry that he made a mistake on the information he gave us that day! What??? So he and my husband called to Toyota finance office and the lady said Yeah this is suppose to have an extended (EXTENDED) warranty. The finance guy told my husband that he will email the information to him that day. About an hour after my husband got home he still did not have an email with that EXTENDED warranty. So he called the finance guy. He was told Oh, I am sorry I can not honor that extended warranty. Are you ** kidding me??? Then we called to cancel the extended warranty and were told well since you have used 3/4 of the warranty you will be prorated at 1/4 of the $2,600 we paid for it. WTF Explain this to me... and I am a blonde but am smart enough to know we do NOT need to warranty 100,00 miles we ALREADY have warrantied. Why in the HELL would we pay $2,600 for 100,000 mile warranty when we have the FACTORY 100,000 mile warranty? We would NOT do that. We were to have an EXTENDED warranty. Do they even know the definition of EXTENDED?Hell no, they do not know crap. I will never step foot back on their lot or any lot they are associated with. They purposely lied and deceived us, the finance guy admitted it. But still got screwed. The least they could have done was given us the $$2,600 we paid for a warranty that we ALREADY ** had. WARNING---STAY AWAY FROM FAYETTEVILLE AUTO PARK--- I will tell you who to go see..the guys at McLarty Daniels. My son and husband bought trucks from them within 3 months of each other. Amazing people! One made a mistake...owned up to it...and corrected it!!! They have *****5 STARS***** from me!

I bought this 2010 Toyota Sequoia over a year ago with 100000 miles. It is white, which is easy to keep clean. It has been very dependable so far. It has never stranded me and I love the moonroof and the audio system too. It also handles well for a large vehicle and I feel safe in this vehicle. But it only gets about 15 miles per gallon and it is expensive to operate. It is also hard to park due to its gigantic size. I wish it had some other features on it like a keyless entry. But Toyota is a very good brand.

Toyota Yaris - Smaller cars are more maneuverable in city conditions and more fuel efficient. But I think all cars should be fitted with GPS. This would eliminate the use of phone GPS.

Purchased a new Toyota C-HR four weeks ago. The windshield cracked company across, right to left, car is not safe to drive. Replacement windshield is not available for minimum TWO MONTHS. Toyota will do NOTHING to rectify the situation, I now have a new vehicle that I am making payments on and cannot drive for at LEAST 60 days. Toyota has been 100% unwilling to do anything, I also will have to pay my insurance companys 245.00 deductible. Again, Toyota has be completely non-cooperative. Summary: I now own a brand new vehicle which cant be driven for at least two months. This is my third and LAST Toyota purchase.

I purchased new from Walker Toyota Alexandria, LA. When I reported the drivers seat squeaking with every bump in the road with less than 25,000 miles I was told they only repair it if it breaks! So I have new car with squeaky seat! Very disappointed with Toyota service.

I have a 2007 Toyota Prius six months after I found out that the combination meter has a recall. Toyota won’t honor their recall because it is past their timeframe. It is obvious that this is a Toyota problem; however, they do not want to stand by their product and replace the faulty item. It will cost me 600+ dollars to fix it, they do not replace the part but take the original part out of your car replaced the capacitor’s and send it back to the customer. All of that for $600. I will have to be without a vehicle for two weeks. When it gets hot outside the combination meter fails. When it is cold it works.

I recently purchased a new Toyota which the salesman failed on his part to get a correct 10 day payoff on my trade. Now that the deal is done, signed and a payment is being withdrawn from my new account they are harassing me for the balance of my payoff. We don’t carry our payoff of our vehicle in our pocket so I gave an estimate which he should have followed up with a 10 day payoff. Now I am receiving harassing phone calls and texts messages at my job on this. Legacy Toyota is very unprofessional and they don’t think of the buyer. All they want is numbers and don’t care at whose cost. This is going to end up with an attorney. I’m waiting to hear from Toyota on this matter. It was the worse purchase I have ever made and not speaking of the truck.

I went to my Toyota where I bought the Brand New Car from them. I went back last week and because there were fog or oil in my vent screen and they told me that I have to get a new one but you do have warranty because we are not going to use it because they we dont know if the warranty department is going to pay us or not. But as a business and customer way that is not right to us when we buy car and they tell You dont worry. You have warranty. Please stop lying to people and do your job what we pay you to do. Please dont buy the car from 1155 Bloomfield Ave, West Caldwell, NJ 07006. They are totally liars, fraud and cheaters.

There was recall on my car in 2002 and no informed me. Toyota Corporate or Richardson Toyota. Now they won’t even look at. Don’t buy a Toyota or if you avoid these Toyota Richardson and Toyota of Dallas. What they have done to me, overcharging for maintenance and rude service advisors. Hours of waiting. I and my wife will never buy a new car from Toyota.

I would like to know if anyone had a ticking or clinging sound, but didnt know from where. I thought maybe I had a nail on my tire so was gonna get it checked out but didnt have a chance to due to my car breaking down and notice that day the noise got louder that day. Well my car started to jerk and smoke from my engine and completely shut down while I was entering the hi-way. Well Toyota is where I maintenance my vehicle and not once did they ever tell me if anything was wrong with my car. I have had my engine light and my maintenance light on, I took it to Auto Zone. First they had told me that it was my battery and starter. So I replaced my battery first but notice that my engine light and maintenance light will go off and on. I thought it was just the starter since It hadnt been replaced with a new one. I also notice that it sounded like the piston were working too hard... Something just didnt sound right. My husband notice that the dip stick showed no oil. So I went to PEP BOYS and did a oil change since it was just around the corner. Then the next day or two it sounded like I had no oil and showed low again, so they redid oil changed again with no cost. After that I recall taking my car to Toyota to do another oil change not too long after that. Its been almost a year since this happened with my lights and oil. Now Toyota is saying that noise that I was hearing was that something came loose inside the engine. I dont believe that for one bit. I believe it was a knocking in the engine due to not having enough oil. My oil change was supposed to be coming up at the end of November. My vehicle has been broken down for about 2 weeks or more and Toyota does not want to fix it. If something came apart in my engine I will call that a defect on their end. Im not an expert of knowing if something is wrong with my car... I would think that theyll be the ones to let me know since I maintenance my vehicle with them. I will never buy another vehicle through them!

OK, at first I loved this car bought it used with only 29,000 miles on it. Its very attractive and pleasing to the eye. Love the Sea Glass Pearl color. Now, having driven it 15K+ miles, I feel it is important to share some observations. Great mileage, you bet. Easy maneuverability, yes. So what is the issue? Visibility!! It is poor. The back door split design stinks. The car is low and with the little mini windows in front of the regular windows, it is a challenge to see some things that a higher car with single windows allow for. If you bump into anything, you are talking a major repair as the entire bumper needs replacement. That costs almost $800. And, it has happened to me twice. Once backing up at dusk with a ships anchor in the dirt along the fence, not visible because of being too low. Second, hitting a part of a broken wall that, again, was not visible due to being too low. I AM a good driver in case youre wondering but my height and the cars proximity to the ground make it a quick victim of any really low edifice even parking concrete bumpers. I thought this was going to be great but the visibility has changed my mind. Other issue, the cockpit design with the raised storage between seats is very inconvenient. This was obviously designed by a man and not a woman. Toyotas in general are getting a bad rap since assemblage in the US of A. Used to be great cars. Id say try something else!

I am a fan of Toyota and recommend people to buy Toyota Cars. I myself bought Toyota cars. I recently was looking for a Toyota Sienna LE and I spoke to Toyota Klamath Falls and they agreed to a price with me and gave me the go-ahead to come to their dealership for a van even I told them that I am coming far from the dealership more than 60 miles they confirmed me that they will sell at the agreed price. When I and a friend of mine reached there, I double checked (even though the car has scratches all over but they agreed to fix that) with them before running of my credit check, the sales guy again confirmed the same price and asked me to sign on certain papers. I did that, but, after some time he came back with a different price which was $400 more than the agreed price and said either buy on this price or leave the dealership which was rude. I decided not to buy the car on principles I didnt want myself to be tricked on this dirty trick of them. They didnt give us any copies of anything like the documents which I signed and rudely said that they are not giving us anything and leave. We called Toyota customer service but it was not available since it was Sunday. I would not recommend this dealership to anybody and beware of their dirty tricks. The VIN number of the car is **, please beware this car has scratches everywhere.

Its a Toyota, which is a great thing. Its small, which is what I look for. Very stable & easy to park. Plenty of room for driver and one passenger, a perfect commuter car. Im confident driving it on the highway and the interstate where its heavy enough to withstand traffic turbulence.

I have owned 5 different Toyotas for over 20 years and can not believe what corporate told me about my 2018 automatic transmission problem. Because I live in Wisconsin we can have problems with tires spinning on snowy days. Toyota said that because my cars front tires spun and the back tires did not move that the broken transmission was my fault. It has less than 25000 miles and should have been covered under their bumper to bumper warranty. They say they will pay for the transmission BUT I must pay for the labor cost of over $800. All sounds fishy to me. On top of it Toyota corporate says that if the same conditions occur in the future I should call for a tow and not spin tires at all!They say they will deny any future claim, under the same circumstances, as they are this one. They, also, could not (or would not?) tell me what part of the transmission is broken. I plan on going on social media to warn any potential owners of 2018 and beyond Toyota autos with automatic transmission, if you live in cold climates please think twice about buying one of their cars. It could be a crap shoot for you!

I was denied service. I need a copy of my tire replacement warranty FROM YOU because it is different from what you claim it to be. I will NEVER purchase another extended warranty or any type of additional insurance/service ever again!

My 2007 Toyota Camry - 10 years and the car is still going strong! There was two problems with the car, but these were caused by mechanics at the dealership and NOT by the Toyota factory. Another dealership heard my complaints and fixed the car at NO charge to me without any arguing! They even paid for a rental car! Some say Toyota is boring, I guess if you like a car that never breaks down, then I suppose it is boring! The car just keeps driving without problems, oh, how boring is that! The car was bought 50% on a Toyota Loan. I made my payments for the first year until I received some other money and was allowed to pay the remainder of the loan without further interest and/or penalties. It was a very fair and easy plan to follow. Reason for my review; It is important to not confuse the car with the dealership, that is to say, some dealerships are better than others.

We bought our Toyota Yaris brand new in 2008. After one year, the paint on the roof began to peel. At first it was just a small bubble of paint. But over the past few years, the peeling has spread to our entire roof. We asked the dealership about it and were told that it was our problem, that we would need to pay for a paint job. We couldnt figure out what was causing it. But we took the dealership at their word. Recently, weve noticed other Yaris with the same issue. Most of them have been blue, just like ours. All of the peeling paint has been on the roof. We just saw one today thats red. We talked with one of the owners and she showed us where the peeling paint had moved down toward the drivers side door. Toyota needs to do a recall for a free paint job. The resale value of the car is diminished by the slip-shot paint job.

The Avalon is nimble in traffic, extremely reliable, required very little maintenance on 166,000 miles and very high visibility for the driver. The partition in the back seat allows you to put items with extended length like 2x4, pipes and large opening into trunk allows luggage to slip easily into trunk.

My car is under a 3 year bumper to bumper warranty! My grill has peeled off twice now, same issue. The first time Toyota replaced it. No problem! The second time it happened they refused to do so saying that it looked like an outside influence like a pressurized wand. Duhhh I take it thru the car wash!! Consumers need to be aware that if you take your car thru a regular car wash and their cheap grill peels then its not their responsibility. So disappointed with Toyota. After years of owning them definitely going to change that!!

Engine blew a piston and could not be repaired. FRS was only 5 years old. It had less than 80,000 miles on it. Company would not help cover cost even though it happened within 45 days of an engine recall.

Toyota has known for yrs that the blizzard pearl and super white paint is falling off cars. They are in phase 1 of starting to do something. Because I have a Sequoia platinum they say they wont fix it. There are lots of people with Sequoias and Highlanders whose paint is peeling off. I have a 60000$ car that the paint is falling off. That sure doesnt do much for trade in value but, they dont care. I am still going to fight this. Its the paint that is bad not the car.

The front driver seats edge of my 2019 Toyota Highlander is completely smashed and it makes driving and especially getting out of the car very uncomfortable (not even talking about the look and value of the 3 year old car). I noticed the problem almost a year ago, since then its been getting worse and I asked for the seat replacement last December, when the car was 2 years 8 months old and still under the full warranty. I went to the Desert Toyota and a manager there found my complaints reasonable and submitted a claim.We got a response from Toyota in about a month and they refused to replace or fix a seat under the warranty saying that its simply an outside influence. I believe that its ridiculous since I weigh 120lb and have less than 30,000 miles over those years. Moreover, this is my THIRD Toyota Highlander. Ive had the previous one for about 10 years and no problem with any of the seats with the same usage. Obviously something was wrong with that seat from the beginning and it should be replaced under the warranty.Otherwise, if its just normal wear and tear according to Toyota, what kind of garbage was it made from if it wont even last three years with average usage? Im not even talking about other minor issues that weve been having with that car. My previous Toyota started having more serious issues but only after about 7 years of usage. The first one was almost perfect. It looks like the quality of a Highlander is going down the drain. Definitely, its going to be the last Toyota that we buy.

Amazing trunk space, lots of space for kids and supplies, great sound system, and great mirrors. Love the 3rd-row seats, stow and go 3rd row, and love the rearview camera. Power sliding doors, spacious interior, optional 8th seat, and easy access to 3rd row seats. I wish it had front view camera, sunroof, built-in vacuum, parking assist for parallel parking, power trunk, easier access to opening windows, and better-tinted windows.

I have been buying Toyota for 20+ years but will never buy again because of exceptionally poor customer service. They absolutely do not care about their customers let alone loyal customers. They have absolutely no respect for customers time and frustration. Shame on Toyota Canada. For a simple issue or answer they make your life miserable. There is definitely lack of management in this company.

I purchased a 2014 Toyota Highlander from Northwest Toyota on Aug 30, 2017 for $36,750. As it was used, I purchased extended warranty insurance for 1800 dollars which would give me 3 years of warranty. I was told by the financier that this was called bumper to bumper insurance and to be assured if anything goes wrong, it will be covered.3 1/2 months after purchase I was having problems opening and closing the hatch. I went on the Toyota Forum and found out this was and is a common problems with 2014 Toyota Highlanders. I wasnt worried because most people said Toyota covered the costs for fixing it. I booked an appointment with Toyota and was told the insurance only covers the motor for the hatch but not the struts. The motor costs about 400 dollars and the struts are over 2000 dollars. I then looked up what is covered under the extended warranty and there is no mention of the hatch at all. There is also no mention that it is not covered. I have requested Toyota fix the whole thing or refund the 1800 dollars I paid for the extended insurance. I have not heard anything back.

Bought a new Toyota Rav4 premium and once it got on the highway the cabin noise is just too much. I drive all the time and it sounds like air is getting in, I can assure no air is getting in the car. Just want to return the car. This car was bought less than 24hr ago as I write this complaint. The GM was suppose to meet with me but conveniently left and no one told me and left me at a table just sitting there waiting. The sales person I had been dealing with was really no help.Syed is his name.There is nothing they can do to fix the noise in the cabin of the car, it is what it is. But I shouldnt be stuck with a car I dont love. Customer service is about retention and not just money. Which is what it feels like it is. I need help returning the car. The gm Cody ** left knowing I was there to talk to him and didnt acknowledge me at any point. Quite frustrating to have the gm treat you like that when a consumer just purchased a vehicle. All they did was technically make me own the car longer today which I dont know if that matters or not. But if it does, then it was a very malicious move on their part. Again all I want is to return the car and buy something I love. Not something that isnt a great product for me. Not a single person pointed out the cabin noise to me directly and I find that to be reckless and predatory onto consumers.

The worst company ever!!! If you plan to buy a car, dont even go to Toyota. They are all total jerks. I called them in March to postpone my payments due to pandemic because I was not able to work and make money. They postponed my payments and they said that there was not going to be in any interest charge. Looking at my August bill, seems like they placed $398 interest fee on top of my $400 payment. I called them and explained everything and they acted like they are not from Earth and they were not aware of Pandemic. They were talking about my contract and which line of the contract indicates that I am still forced to pay interest charge if I dont make any payments. I mean are they stupid? I know if you dont make payments there will be interest fee and thats why I called them so we can extend the payment period. They did not care at all.

I just bought a Toyota for the first time, I bought it used but its a 2001 and is still running great! A couple of small things had to be replaced as is usual with a used car, but this little thing really gets up and goes! Im very happy with Toyota I heard they run forever!

$3k ABS failure. 2 months out of government mandated warranty ext. Toyota has a reputation for reliability that couldnt be farther from the truth. From gas pedals sticking causing accidents, frames rusting into nothing barely out of warranty, hybrid batteries catching fire, and my personal experience ABS Actuator failing causing brake failure with my family in the car. Toyota after being forced by the NHTSA to recall 2006-07 Highlanders and 08-09 Camry skated extending that recall to 2008-10 Highlanders due to lower sales numbers and failure rates caused by our countries recession then. Supporting a company by buying vehicles from a company that conducts business this way is a mistake that misleads us all. Stay away from Toyota for the safety of your loved ones.

Sequoia is comfy and sturdy! Great family truck. The back hatch handle goes out on the 2003. And last week the water pump went out. $1,000 repair. Other than that it’s been almost trouble free for 174,000 miles, with regular maintenance.

With good maintenance it never gives you a problem. Ive owned Toyotas since 1970. The first one I put over 300,00 mi. on it. Never had a problem. Husband owned different USA cars/trucks. They stayed in the shop. Now we each have Toyotas. Good care equals no problem!!!!

White Pearl Paint peeling off vehicle in sheets. Due to factory faulty issues with primer that was used. Lots of people are having this issue with that. And sadly Toyota is not willing to admit to the factory problem with the primer. Never again.

I have purchased 3 Toyota vehicles. My last was a 2015 Venza LE. Its a red color. As of 3 weeks ago I notice clear spots on the rooftop on the passenger side and door. Its like the primer didnt settle correctly. I bought the car as new. Its only two yrs. old and only 17,566 miles on it. Brought it to the dealer where I originally bought it and the service manager gave me a I dont care attitude. A week goes by - no answer. Finally I called Toyota care customer service and they got in contact with the dealer. The service manager forgot to file the claim. Wow. I was so upset. That same day Toyota told the dealer that Its not a Toyota defect. I was told by the service manager its acid rain. Its a new car. I had older cars with no paint problems caused by acid rain. The primer never settled. Toyota doesnt want to fix the problem. I cant believe how they have treated me. I will never buy a Toyota vehicle. I think I might go with a Kia or Mazda.

I bought my wife a 2016 Toyota Highlander AWD Platinum at the end of August. She told me she was having to clean her seats every week because of color transfer onto the leather. Turns out, any color other than white or beige was transferring to the seat. I contacted the dealer. They offered to clean the seats. I told them I needed a better solution than bringing it into constantly be cleaned. I also reminded they that I expressed concerns about the leather color and was reassured of Toyotas high quality. So they offered to have the seats reupholstered for $2000 or to trade it in and pay $3500-$4000 for the same vehicle with a different interior.At this point I have only had the vehicle for 2200 miles and 3 months. Since I didnt agree to the terms the dealership gave me the Toyota number to call. I called, they asked that I take to a local dealership to be evaluated. The Service Manager said Toyota knows this is a problem and he cant do anything because they wont do anything. He even called Toyota Corporate number and explained that I was the 3rd customer this month with the same issue. The representative then tells us that if its not deemed a defective then nothing can be done. I asked to speak to someone else. I was told I could write a letter. So at this point I told the representative that I bought a product in good faith and it is unreasonable to have to clean it every week. She then told me she has explained Toyotas position. I told her I wanted to exercise my right to file an arbitration. She said someone would contact me in 3 days.A person from Toyota contacted me and told me he was going to act as my advocate. I explained my situation and he said he would contact the Toyota Distributor. About a 2 weeks later he calls me back and tells me the Distributor and Toyotas stance is that this is not a defect so no action is required. This Advocate didnt even call the right Distributor, but quickly dismissed me by saying it didnt matter. So I once again said I want to file an arbitration. He told me that Toyota would not find cause for me to file an arbitration.I told him that was not Toyotas decision to make and that I am entitled to file an arbitration. I wonder if this was the same position they took when people called to complain about their cars accelerating and causing accidents. Toyotas answer to taking care of the customer is simple... Distributor- pay more money for the same thing. Q` Toyota Corporate- if it has not been deemed a defect then we dont care. I have owned 5 Toyotas, but this lack of customer care tells me a lot about the current company I am dealing with. Toyota use to take pride in their products, but not anymore.

I called them up and complained about the dealership where I bought the car from. They pretty much told me I got a deal with them by myself to calling the dealer and solve the problem myself. I talked with Whitney and Randal my case # **. If they cannot help you why they are there for? Calling the dealership it’s like throwing the rocks on the wall. I did call. They never called back. This is how Toyota care about their customers. I would never ever buy another Toyota and I would never recommend a Toyota to anyone and I will tell everyone else stay away from Toyota dealers. I feel like like I’ve been discriminated by them because my accent in my language. I’m immigrant from Europe. They take it advantage on me because they thinking I don’t understand. Shame on you Toyota. Shame on you.

The 2019 Toyota RAV4 Hybrid only allows for Apple Play compatibility when using the GPS system. I dont have an Apple phone. I have an Android phone. Toyota refuses to update GPS system for compatibility to Android. They only did this in 2020 to include both Apple Play and Android capabilities. They refuse to update my 2019 that I purchased October 2019 and I feel that they are favoring Apple. Not everyone has an Apple phone, me included. I feel this is discriminatory towards those owners of Android phones and that Apple has paid off or done a deal with Toyota to exclude Android Users.

Air conditioner died after 43,000 KMS. It will cost $1400 to repair I have never owned a car with an air conditioner die with less than 150,000 Im. I will never buy a Toyota product again. Time to trade in for another vehicle before something else happens. So much for Toyota reliability.

My car is a Toyota and I like it a lot. It is a pretty car and the price of it was a bargain, so I am very happy with the price of the Toyota that I bought a few years ago. Features are pretty standard and the radio could be better. I am glad I bought a Toyota a few years ago. It is now running really well and the color is staying the same. It has had some mechanical problems, so I hope there are no more problems. And I dislike the radio, no electric windows and nothing is really digital, but the car was cheap. I would also like a different color like charcoal. Still, my overall experience with the Toyota is good.

I’ve owned different makes in the past. GM, Ford, Dodge and Toyotas. Since 1985, I’ve owned several Toyotas. Every Toyota I’ve owned has outperformed the other makes by a wide margin. They are more reliable and more durable than all the other makes. Every Ford I’ve owned needed major repairs because of either substandard build and/or substandard parts. The 2014 RAM 3500 I owned had a substandard design. Back to Toyota, its website is pretty easy to get around. Toyota’s one drawback is its pricing, especially for its trucks. But as the old adage says “you get what you pay for”, and with Toyota it is my experience you get greater quality.

I had been driving Toyota Vios 1500CC for 10 years, few repair needed and satisfying performance compare to other car at similar price, allow to be sold in Malaysia. The overall quality of the Toyota Vios is satisfying at this price, just the agent providing the service on behalf Toyota is disappointing, not up to the Toyota quality and no better choice for the situation in Malaysia.

I have owned many cars and this is by far the best car I have ever owned. Handling is a dream. Power is just enough to climb steep hills without beating it up too much. Braking is great for the weight of the car. Gas mileage is phenomenal. I consistently get 30 MPG on highways and 26-28 in the city. Have had zero issues with this car since I got it and keep it well maintained.

I am very very happy with my experience with the 2012 Toyota Kia. Since I had it its been my daily driver and barely have had any issues with it, its very good on gas, and has a camera on the mirror when backing out of a parking spot. I like that it has good gas mileage, not too expensive to fix if something happens to car, easy driver, had benefits for my children, and just a very great car in general. One of the best vehicles I have had to be honest. But it messes up more than any other vehicle I had in the past.

The Matrix is a great vehicle. The first time I bought one, I got a color white. It cost a lot but I wanted to pay for something with extra features. It had superior steering and brakes. It could accelerate and stop okay. Also side to side was fine. On the highway it drive same as the other cars. It handled okay at high speeds. But I once had to take it to Toyota because I notice the headlights stay on during drives. Then, sometimes the battery would get too hot and I need to pull over to let it cool off. Mostly it was fine if it was watched closely. Also, the airbags needed improvements. I got a notice sent to me saying that they were in recall.

This truck is the best manual it has 160 hp. You can go anywhere cheap. The downside is they get rusty here in Canada but I go hard and weld metal to body. It is very easy and nice. The style is better than most new trucks. This is a balling whip thats great to chop.

Like to file a complaint. I want to pay in full for the past 1 month and they will not tell me how in need to pay. The car was 29,000. I put 5000 down payment and after 1 month I told them I would like to pay in full. They are saying I owe the 29,000.

Great on gas..winter I get 40 mpg summer 34 mpg...2007 and no major issues since. Reliable. Great in snow and rain. Handles amazingly. All basic are met. Easy to maintain. Drive is smooth and power when needed.

Dependable, good power, comfortable, great fit and finish. Routine maintenance and repairs are minimal and cost of parts and labor reasonable. I have owned 3 Toyotas new and used. All are still on the road with 200 to 70 miles on them.

As with most Toyota’s bulletproof comes to mind and this vehicle is no exception. Good connectivity in car along with a fairly comfortable ride. Drive range is good considering the weight when fully loaded, I averaged about 850kms for a full 76ltr tank. Great towing capacity at around 2 ton coupled with a deep tray gives you plenty of space. All around great car.

I have been very happy with my Yaris and plan to keep driving it as long as possible. It has been reliable and has met my needs. I believe it was an excellent value. It is very fuel efficient and was economical compared to other cars or SUVs. I have been able to put a lot of miles on it with few repairs. However, it does not handle well in snow and ice. It doesnt have power windows or a key fob. It doesnt have cruise control and there is a lot of road noise. I also dont have Bluetooth or an auxiliary audio jack. Nevertheless, I like that it is small and easy to park and turn. I like that is a make of car with a good reputation.

This car is small, fun to drive, gets good gas mileage and is very comfortable. My friends love it annnnnnd I just love it!!!! I have had no problems with it. The air conditioner works great. It handles gooood. I plan to drive it till it falls apart.

Unfortunately a header cracked in our Highlanders engine and caused the entire engine to blow at less than 84,000 miles. As the mechanic at the Toyota dealership put it, This shouldnt have happened. After contacting the Customer Experience Department I was told that financial assistance in these situations is based upon customer loyalty and service records. We own a second Toyota that was purchased at a Toyota dealership a few years prior to our Highlander.Additionally, I offered to provide my service records but the Customer Experience Department already decided they werent going to help us recover any of the loss. The cost to replace the engine was $7,500. Toyota could have easily offered to pay $2,000 of the cost and kept me as a customer but apparently making intelligent business decisions is not a top priority for the Customer Experience Department. In total I gave Toyota over $60,000 for two automobiles in the last 7 years. My wife and I are in our 30s which means we will probably purchase another 10 cars in our lifetime. If half of those were Toyotas at an average cost of $30,000, that is $150,000 in revenue they just gave up because they refuse to assist a loyal customer. Congratulations Toyota, I will never buy another one of your automobiles again! You have officially lost me as a customer for life.

In 2015 I went to a dealership in Lawrence, KS where I was approved for a car loan for the RAV-4 hybrid. In hindsight I am not sure I should have been approved for the loan. I told them how much I thought I could afford a month with insurance included. They quoted me a price, when I said I couldnt afford the insurance the floor manager said that he would make a phone call then sold me liability insurance. He said I didnt need comprehensive insurance only liability. After a few months I realized I couldnt afford the payments. I went to the dealership in the new state I was living to ask for advice about what to do in my situation. They insisted that I go in person to speak with one of their sales reps. When I arrived the sales rep I was assigned was relentless. I got flustered, I had mentioned several times I needed to leave to take the night to think about what to do however, I ended up leaving with a car I didnt want. I was a single mom, my daughter was getting restless. When signing the paperwork we looked into switching the insurance plan over to the new car, that is when I was told that legally I was required to have full coverage insurance on a car if you have a loan. In the end I left with a car I didnt want because I thought it would be affordable but cost me the same. Since I have had this car (2016 Prius), the handle came off when I went to open the door. The dealership said they wouldnt cover the cost because they determined it had come off due to someone forcefully opening the door. Three years after having the car the AC stopped working. I was told it was due to the air conditioning radiator damper servo sub assembly malfunctioning. I was told again that Toyota would not cover the cost to repair it and it would cost me over $1,000 to repair it. I do claim responsibility for my naivete and for not educating myself more before walking into a car dealership. My experience was not great. I suspect the dealership in Lawrence is manipulating paperwork to give loans to people who would otherwise not be approved for those loans. And erroneously advising customers to purchase liability insurance. I will never buy from Toyota again. I would never advise anyone to.

I did not have much money. I live off of a small amount every month and I needed something good on gas, reliable around town & easy to fix, cheap tags, cheap insurance. I really did not care what make or model I got as long as I got one that I could afford and would be dependable enough to get me around town. It was not too big and it was not too small. Everything worked on it and thats all that mattered. Ive had a good experience overall with 1976 Toyota. Its dependable for being 19 yrs old. I liked that it was cheap and it is cheap on gas. It is easy to fix. I like older cars cause it is easier to work on, the parts are cheaper and the parts are easier to take off and on. Cheap tires too. I got a really good deal. The person that sold it to me took payments off 50 a month.I liked that it had decent mileage on it for as old as it was. Comfortable, relaxing, not too big and not too small. Doesnt draw heat in the summer heats up fast too. But old radio, old windows, small trunk and no sunroof or car seat warmers and not automatic start. Also it gets off balance & shakes cause its so old and the alignment. But insurance is cheap on it and like how I have to shift gears & how smooth it shifts. Real nice experience.

The car has efficient mileage which allows me to save on gasoline. The four door sedan is roomy and allows for easy entry and exit of passengers. The car is well manufactured so it allows me to keep driving it with minimal problems. It is reliable and easy to maintain. Additionally, the trunk is spacious and you can utilize every inch. The spare tire is full sized too and the air conditioner is well made and still running perfectly with no problems. But the drivers seat could be manufactured so that the headrest fits or forms behind the head better. The back support could also be improved. Moreover, the floor mats that were provided by the dealer could have fitted better since it sometimes slides back and forth.

I leased a 2012 Toyota Camry in 2012. I was not able to make payments so they took the car. Then after they sold the car there was a balance of $4,689.28 which I was not aware of. 2019 comes in and they hired Rubin and Rothman law firm and this law firm of crooks is trying to charge me $11133.56 with interest fees and according to Toyota interest fees are never charged on a closed account. Shame on YOU Toyota!!! For not doing your due diligence and hiring a bunch of THUGS to misrepresent YOU!

I am writing regarding my concern about a technical service bulletin that I recently became aware of. My husband and I keep all documentation from our cars and mailings that we receive and to be honest we do not have anything in our files that Toyota sent us regarding the oil consumption problem. I have a 2009 Matrix that I purchased at the end of July 2008. Recently I have had to put between 2-4 quarts of oil into my car in between oil changes. Recently when I had my car at my mechanic he was the one who mentioned this issue to me so I contacted the dealership in North Attleboro where I purchased the car 10 years ago. The person that I spoke with told me to come in and they could start an oil consumption test and if they found anything he mentioned they would replace the pistons and look to see what else needed to be done.Today when I brought my car in I was informed that I was no longer eligible and would have had to had this completed by the end of July since that is 10 years from when I purchased my car or 150K miles whichever came first. I am currently at 128,000 miles. I am very frustrated that they have extended this program but have no flexibility in helping a customer when it happens a couple months after they are out of the 10 year period. As mentioned I am still under the mileage.I called the customer care line today and spoke with a woman who could only read me verbatim what I already knew and could not offer any other resolutions. I am saddened that Toyota does not stand behind their products with known issues when they happen outside of a certain time period. I will be submitting something to the BBB to and the reference number for the contact I have had with Toyota is **. I would hope that others who have this same issue are offered a solution. At this time I know that my solution is you will have likely lost at least 3 households who have been loyal to Toyota in the past.

Purchased a brand new Toyota 4Runner in 2016. At 64000 miles, just over warranty, it experienced a stuck lifter in the cylinder head. Leaked all the oil, and scored the piston walls. No check engine light, no low oil pressure alarm, nothing to signify anything was wrong with the vehicle. Toyota denied the warranty claim and now we are stuck with a 6600 bill to replace the engine. I have always been a toyota fan, have owned them all my life, but I will now be looking at other options. Beware, this could happen to you.

I have a Toyota Matrix and I cannot say enough good things about it. I love to drive it. We bought it used for very cheap and it has worked great for our needs. It is a wonderful car to drive. I like that it is small but has a lot of storage. It gets great gas mileage. It is very dependable. I would buy a Toyota again. It is great except for this one issue I cant stand. I would love if it had a built in cruise control system. It is horrible to have an aftermarket system.