I bought out my lease a little over a year ago, since then I have a new iPod, Samsung Note 3 mobile phone, neither work because of some Bluetooth issue. Volvo blames on cell phone companies for updating our operating systems on these devices, instead of updating the firmware so those of us who paid a lot of money for this make of vehicle arent hassled with our technology lost to operating in this lack of caring about consumers in the states. Europe has none of these issues and updating navigation is free to them also, but it will cost Americans 300$ to update North American map, so now my navigation drives me way off the beaten path. Latest trouble is fuel being lost as if there is a leak, which there is not, and my lock on passenger door fell through when I went to lock it. I called Volvo, they said bring it to the dealer... Never letting on, they had many many complaints by others on the technology no longer compatible or the fuel mileage suddenly becoming a major problem especially considering the cost of petrol. I will take it in to my dealer but Ive already spoken to Verizon and know the issue with my phone and iPod are on Volvos end. So there will be no joy until Volvo treats American Buyers like European ones.

I purchased a 2001 C70 Volvo with 110,000 miles three months ago. The car ran like a dream. I checked the Carfax. It has perfect maintenance records. Two weeks later, the transmission between 2nd and 3rd started kicking. I took it to a Volvo dealership and couldnt find the problem, because its so sporadic and nothing showed up on the computer.

I have a 2005 XC90. I have had a rubbing noise coming from my car from the last two years. I have brought it to the attention of the dealer, who says it cant be replicated. But every time I sit in the drivers seat, I hear it. In fact, passengers have complained about it. Only the dealer cant hear it. This is when I had a warranty on it including an extended warranty. Today, the dealer can replicate it and they hear it loud and clear. But alas, my car now is out of warranty. Herb Gordon Volvo says it is my angle gear and wanted $3k+ to fix it, used part at $1.7k + labor. I found a used angle gear with 37k miles in a salvage yard and put it in, but the sound is still there. Then they blamed my after market brakes which I put on well after these complaints started. I also had issues with loss of power especially when driving during cold weather. Then now radio is dead, no lights or sound coming from it. Dealer says $1.2k to replace the ICM. I got another ICM from a salvage yard and it does not work either. I have friend who has a similar XC90 with same radio type, that does not work either. But my ICM works on his. I cant understand Volvo. What used to be a very reliable car with a safety record has turned into a safe car that is impossible to maintain. Problem might be with these dealers. In my opinion, if the dealer had diagnosed it right when it was under warranty, I wouldnt have this problem now. Volvo, you need to rethink your strategy. As far as I know, this is my last Volvo.

My wife drives our 2001 Volvo V-70. Last week when temperatures dropped, she turned on the seat heater and all the sudden it got very hot. She then realized the seat was catching on fire. She immediately turned the seat heater off and put the burning out with her hand. I just called the nearest Volvo dealer to see if there are any recalls for the heat element and there are none. This is a safety issue which could potentially have caused my wifes life or having an accident and hurting someone else.

Having owned a Volvo tractor truck for 4 years, I can honestly say I will never own another. Bill Gates could take lessons from Volvo on dedicated parts. Everything on a Volvo is complicated and outrageously expensive. For example I offer: The left wiper arm mount rusted and the entire apparatus had to be replaced- $775.00. A door hinge broke and an entire panel had to be replaced along with the hinge- $680.00. The interior cabinet doors have such a complicated latch I finally removed all the hardware, drilled holes and put simple knobs I bought at Lowes for $1.24. But the hinges on those doors have 6 parts and cost $60.00. Just to change a fuse you have to tear open the top of the dashboard. Do yourself a favor, dont buy a Volvo anything.

It looks good, the safety features are top notch, it’s easy to handle and it’s safe. The interior is beautifully crafted and the warranty covers almost everything.

We bought a 2015 Volvo S80 Inscription package. Has been a fabulous car. However after 3 years of use - the leather piping around the drivers seat has become unstitched and the plastic insert is coming out. Sent a photo to Volvo and they stated not a defect - it is due to wear. Therefore not covered under the warranty. My husband weighs 140 lbs and I am 120 lbs. It is unbelievable that this would happen after 3 years. I have a 2008 Audi TT with leather seats that are pristine after 10 years. They quoted us $1400 to repair. Absolutely insane. Will not buy Volvo again.

I just bought a 3-year old Volvo V50 less than 2 months ago. Last week, it lost power to the point of almost breaking down. When I took it to be looked at, it turns out that the particle filter was in a terrible state. The shocking thing was this was bought from a Volvo dealer (Nurnberg) and they must have sold it knowing the particle filter was about to go (either that or they didnt bother checking it). We had paid much more than a private deal in order to feel reassured that it was thoroughly checked by the dealer. The particle filter was apparently not covered by the warranty. Who would have guess that Volvo are a bunch of cowboys? VERY unsatisfied customer. I will never buy another Volvo.

At night, engine quit at cruise speed. Pulled off the road and observed smoke coming from seams of hood. Shortly, thereafter engine compartment burst into flames and engulfed front end of car with flames over twice the height of vehicle. Hood burned up and several engine parts melted. Fire ball continued for over 30 minutes until fire truck arrived and put it out.2000 S-80 132,000 miles. Total loss. Contacted Volvo of America safety person voice mail but they never got back to me. Lucky to get out without injury and will need to go through process of buying a replacement car at greater expense than insurance proceeds.

Volvo XC90 customer service failure: I had clicking sound in rear axle (97k miles). I took it to the dealer who said it was either an angle gear sleeve or angle gear assembly failure. They said if I paid them $2100 in labor first, they would try to get corporate to cover parts (clearly they know it is a problem). But they could not guarantee corporate would pay for parts. So, I was facing a $5000 bill ($2100 in labor and $2900 in parts) to fix a poorly designed part (check the web, there are many failures of angle gear). Dealer said they have had to replace a number of these. I wonder how many.No thanks! I called a local repair shop who quoted $469 (parts and labor) to replace angle gear sleeve. I called back again just to make sure of the price. The local shop said they replace them all the time. They showed me the problem. It is a poor design that allows water to get into angle gear sleeve causing rust and premature wear (or planned obsolescence).It turns out both the angle gear sleeve and angle gear assembly were worn out. Local shop bought parts from dealer at cost of $2400 ($500 less than dealer quoted). Total repair cost was $2850 compared to dealer quote of 2100 and maybe corporate would cover parts. You can see from the picture rust on splines of angle gear sleeve. By the way, the dealer has a core charge for the angle gear assembly so that all their faulty parts get returned. I went back to dealer and tried to see if they could get Volvo Cars corporate to cover parts. They said no. I then called Volvo Cars Corporate directly for help. I got the same. They said the part is not part of recall and that they could not (really would not) do anything.How many failures are needed before a recall? If you check the web, there are hundreds. This means there are really thousands, since only a few people are angry enough, like me, to post their frustration. Both the Volvo dealer and Volvo corporate had an opportunity to do the right thing. What a shame they didnt. Now, not only will I never go to dealer for service, I will forever tell people not to buy a Volvo!

Last spring, we went on a vacation and left our 2010 XC60 parked in our garage. Upon returning, the battery was stone cold dead. After getting Triple A to jumpstart it for us, we drove it around for a while and were able to start it after. The dealership said we should put a trickle charger on it if were leaving it for that long. We just returned from a four-day trip with the XC60 parked in our garage and its battery is again totally dead. I have never heard of the need to put a trickle charger on such a higher-end car if its being parked for four days! We cant use it to take us to the airport and have confidence that it will start when we return. Airport parking lots dont have AC outlets to plug a tickle charger into. Im a bit disappointed, unless there is more information I need to know?

I notice that there are no complaints about the Volvo 240! We owned one we affectionately named Christine (1983 turbo) and she saved my life in a collision with a Honda convertible that rear ended me. The Honda: totaled. Christine: NOT A SCRATCH. The police officer standing at the scene (who saw it was the driver behind me at fault) said to me, Lady, you could drive that car through a brick wall and it would not get a scratch! We just purchased an S60 for our daughter and after reading some accounts here has made me a little preoccupied. Perhaps we should have gone with the ol 240! We currently have a v70 wagon that is reliable but does have its share of repairs.

This review is describing the experience with 2021 Volvo S60 T6 AWD Inscription, having last for VIN digits **. The car was ordered in June of 2020 and delivered to the dealer from factory on 10/23/2020. It was equipped with all available options, including Polestar software, with out-of-door price of $57,450. The car was received from the dealer (Volvo Cars Mission Viejo) on 10/29/20, approximately 90 miles away from my residence – no San Diego dealer was actually willing to order the car using preconfigured specifications from Volvo website.The car failed at mile 28 away from the dealership – the odometer was at 34 miles. The first indication was that “signals are at fault”, immobilizing the left turn signaling. When the dealer was contacted the same afternoon, we were told that the car needs to be towed in (from 90 miles away), since one should not drive without operational signals. We never heard from them again. That was just the beginning of the S60 experience.During the next few days, we tried to contact Volvo directly, who advised us “that it is now dealership problem”. Not receiving any response from Volvo Cars Mission Viejo, we tried to schedule local (San Diego) service. We were put thru gauntlet, being berated by “why did you not buy the car from us” and “it serves you well since you did not buy the car here”.Finally, the car was taken to San Diego Volvo, by scheduling the appointment and the car loaner. The “customer adviser” did not show up at scheduled time; we were told to “wait until someone shows up”, since “he owns the appointment”. Hours later, he did show up and informed us that there is “no car loaner” – in spite of guarantee that one would wait for us. Having no choice, we left the car with the dealership overnight.The next morning, I was informed that the car is “repaired” – the claim was that the entire left-side electronic module (responsible for 360 camera and signaling) was faulty and was replaced. Attempting to collect the car the next day, we were presented with the same fault (no signal, no 360 degree camera) and were sent back on our way (sans car), forced to leave the car over the weekend. The next week, we were summoned again to collect the car. This time around, the car functioned for 3 (three) full days, resuming the same fault. It then escalated: it refused to start, at random intervals.We are now stuck with a brand-new vehicle (less than 500 miles on the odometer) and no recourse other than to hire an attorney. As far as buying this car – please pass. While it looks good on paper (which is why we bought it), it is the most unreliable vehicle I have ever had – including the garage queen Audi Q5. When it does drive, it is inferior to A4 and much, much worse than any Lexus sedan we owned (LS and GS). Any comparison with BMW 3 series (presumed competition) is just laughable – its handling is boat-like for anyone accustomed to BMW precision and stiff chassis. However, much, much worse than the vehicle is actual Volvo customer “support” – it turns out that there is no such thing in existence.

Feb. 11, first occurrence. After filling up gas tank, I stopped at store for a few minutes, I came back to Volvo 2008 XC90 and it starts but immediately dies. After a few tries, I have it towed to local mechanic. He pulls code for fuel pump. Replaces fuel pump with Volvo part, but gas gauge is not working. $600 for labor (owner says wont charge), $598.00 for fuel pump.Feb.14 - Leave for cross-country trip (car reeks of gas), runs for about 2 or 3 hours then starts acting up. While driving at 75 mph, car starts missing slightly. Works issue through for a few miles then gets progressively worse until accelerator is totally unresponsive and car starts down shifting until after pulling off the road engine stalls out. After letting the car sit for about 10 min car starts up and runs like nothing is wrong for another 20 or 30 minutes. The problem starts up again until car is on the side of the road again stalled out. This happens 3 or 4 times until were near Birmingham, AL. and the check engine light comes on and displays slow down or shift up in message window. Have it towed ($65.00) to another local mechanic who specializes in imports. Have to stay night in hotel ($107.00) while he finds that fuel line connection to newly installed fuel pump is leaking (reason for gas fumes in car) and tries to clamp it tight. Check engine light still on. Cost $325.Feb. 15 - Start on road again. Seems to run fine for about 2 1/2 hrs. then same thing starts to happen again! After 3 or 4 more stops we finally pull into Volvo dealership in Jackson, MS. Feb. 16 - After Volvo tech examines previous work he finds that 1st mechanic has damaged connection between fuel pump and fuel line to pump irreparably. Because he cant be sure of previous installation, his recommendation is another new fuel pump and fuel line to pump. After installation, fuel gauge is working again. Cost $1,924.52.Feb. 18 - Leave for CA. 3 long days of hard driving, no problems. Seems like it is fixed. Feb. 20 - after arriving in CA have 3 days of short drives, with no incidents. Feb. 23 - While driving in town, car stalls out at stoplight. Restart car but check engine light comes on. Drive it to local Volvo dealer. Feb. 24 - Run full diagnostic on it next day. Cant find anything, test-driving, and no problems for them. Return car. No cost. No problems for us rest of CA stay. Some freeway high-speed driving, no more than 2 hours at a time. Frequent town driving.Mar. 13 - Leave CA. No problems for most of day. Then later in day, after maybe 7 hours driving with a few stops for gas, problem begins again. After pulling off-road at high-speed a few times we make it to our hotel. Mar. 14 - Problems again, but not until late in day. Make it to hotel. Check engine light comes on at end of day when problem occurs but after resting overnight its off in morning. Mar. 15 - Drive 2 hours to Taos, NM. and back to Santa Fe for the night, no problems. Mar. 16 - Drive about 5 hrs. before problem occurs once again. After 4 or 5 stops for problem we make it to hotel.Mar. 17 - Once again, no problems for about 5 hours then it starts up acting up. Crawl into Jackson, MS Volvo dealer once again. Check engine light on, leave engine running, they pull it into garage right away and are able to pull a few codes. They track down each code and decide its the fuel pump electronic module which they replaced. Cost: $718.56. March 22 - Leave for home. 4 hours in, problem starts again but much worse. After 4 or 5 stalls we finally make it home barely.March 25 - Car is continually stalling, even after just a few minutes driving. Deliver car to my local Volvo dealer; give him all the mechanics numbers that have worked on it for past month or so. After over a week they call and say they found debris in the fuel pump. They suggest wait for it replacing the fuel pump AGAIN!!! I ask them to call the dealer in Jackson before moving forward which I had suggested when I dropped the car off. April 5 - 6,000 miles, many unscheduled stops and nights staying over waiting for car to be repaired and about 4,000 or more (counting unplanned hotel stays) later and still unresolved.

Random airbag exploding -- O.k. Volvo v70 rainy evening. I go to my car to run an errand, get in, start it and BOOM! Thought I had been shot. I turned the car off jumped out half deaf and realized what had happen. What the hell.

The problems with this car are too many to list. Very disappointed with my purchase of the 2016 XC90. It has been in for service at least 8 times since January this year. I will not even drive it on long trips due to the lack of trust with this vehicle.

Are there any recalls related to headlights for a V70? My mechanic has tried to replace the headlight bulb but they all last about a day. $100 later, I am driving around with one headlight. It seems like this car has had issues from the beginning. My dealer has never been able to find the rattle in the dash. The steering wheel froze up and that cost over $500. And now the dealer tells me I need the whole new headlight part that will cost over $500. Seems like a 7 year old Volvo that has been garaged all its life shouldnt have that many problems.

2010 Volvo XC60 T6. Bought car new in 2009. Ran great for first 2 years. At 150,000 km the rear differential failed ($11,000) and was replaced with no assistance from Volvo. The heater fan developed an annoying chirp. The oil consumption increased drastically (was originally 12,000 km - now is around 6,000). The Led and left front parking light stopped functioning for approximately one year. The windshield wipers stopped working. When this was checked, the computer was found to be jammed with unnecessary messages. When the computer was cleared; the wipers AND the two previously mentioned lights began to work. Both front wheel bearings failed. Replacement at considerable cost. The electronic lock control on the passenger door fell into the door. Despite Volvos reputation; I would not recommend buying one to anyone! PS - Why would anyone design a vehicle with 2 rear fog lights and then not have one of them work?

This has been the bane of my existence for numerous months now (5 months to be exact)... My 2007 S40 Volvo with 60K miles will not pass the smog check. Ive been back to my smog guy 6 times, had my car towed for too many parking tickets due to no registration. Paid over $1600 in fees, called Volvo numerous times, the Volvo dealership nearest me, my Volvo mechanic... etc. and Ive driven over 1200 miles. Apparently because I changed my battery a few weeks before the smog check, I have to just keep driving my car (illegally I might add). Well... I have driven and driven and driven and still not passing. No help from Volvo.

Four months after purchasing my 2019 XC90 (previous service loaner) from the Santa Ana, CA dealership a spontaneous crack appeared on my windshield starting from the top of the windshield and radiating downward from the middle where the rearview mirror/sensory console is housed. This crack occurred while parked in my driveway at home. I reviewed security cameras to confirm no foreign object had made contact with the car or windshield. I read about a similar experience online in Los Angeles with the crack originating in the same place and also without any indication of impact. I opened a claim with Volvo. They had me drive to the dealership to have a service advisor inspect it. Ironically, on the drive over for the inspection the windshield was struck by some kind of pebble or debris on the freeway. This was very obvious to me, I saw and heard the impact. As a result, my claim was denied, they claimed the crack originated as a result of the impact. I had allowed a couple of weeks go by before getting into the dealership and took pictures of the affected windshield as soon as I noticed the crack had appeared and at multiple other intervals to capture different periods of time and changes prior to going in. I had a dozen pictures, from different times, all prior to the day of the visit (and impact) as well as pictures from the day of the inspection and impact. In my communications with Volvo customer care team I asked for my pictures to be reviewed since they clearly corroborated my assertions. I explained, in great detail, what I observed that happened, provided similar cases I researched, offered more than enough evidence. Given the impact marks that are clearly visible in the pictures on the day of the inspection, and not present prior to, in addition to the location of the start of the crack and how it spread, its quite obvious that the impact point was not where the crack originated but I feel that Volvo was not interested in doing the work or putting in the time to make this right. They seemed more interested in maintaining the original decision, which was made without a complete review of all the information that I tried to present. I followed up by providing all of the pictures and explanation to substantiate my claim, requested a appeal with a detail account of the information I observed and was providing and a received a simple three sentence response saying sometimes customer dont agree with their decisions and there is nothing they can do about that. Youd think a company of this caliber would strive for better customer service, especially considering this is a $75k vehicle to a new customer. Needless to say I will never purchase from Volvo again.

My 2006 S40 was okay, until about 2009, when we started having water appear in the passenger side footwell, when it rained. I was told by the dealer that it was a known problem, with a service bulletin available from Volvo, that said it was a design problem. All Volvos since 2001, that have a sun roof, have the same issue. I was told that since the car was no longer on warranty, too bad, it was not covered. They wanted $1,700 to fix it, and told me other than having water in the footwell, it would not cause other problems.In December, 2011, the car completely died. The problem was that one of the computers (under the dash on the passenger side) was ruined, due to being wet. It cost me over $1,000 to get the computer replaced, and the repairman said that the other computers (in the same location) were also showing signs of corrosion, and damages due to the water. He also said that, in his opinion, the car was not trustworthy. It could be okay for years, or die at any time.In summary, a known design flaw that showed up after the warranty period, caused my Volvo to be a car I cannot trust, and therefore, I have decided that I will sell the car, never buy another Volvo, and tell everyone I can, not to buy a Volvo.

About every two years or so, the steering rack on this 2004 Volvo v70 keeps breaking. And the steering radius is POOR! NOW REALLY! I had older style cars and 1990 Volvo that this steering rack would only have to be replaced once in twenty years; yes, once in 20 years.

My cooling van has failed. It wont shut off and is causing my battery to drain all the way down. There was a recall for this problem; but according to the experts, my car, a 2002 Volvo S60, doesnt qualify. Ive read over a dozen blogs about this same problem on Volvos from years other than the 1999-2001 models recalled. It seems to me the problem goes beyond the models Volvo of North America is saying. How many failed cooling systems does it take to admit its a prevalent problem?

Bought my first Volvo in 1973 and drove it 180,000 miles. In 1985 when we bought a 240DL and drove it 225,000 miles. In 2005 when we bought the S80. Today after 14 years and 250,000 miles BETELEW the 3rd is done. An internal engine problem and no compression in #1 cylinder. Thinking back about my Volvo’s and reading the posts here I want to share my Volvo experience with you. First of all I would not recommend buying a used Volvo unless there is documentation that scheduled maintenance was done. Volvo’s can be a bit pricey to maintain and many people just don’t take care of them. I bought all of my Volvo’s brand new, maintained them as outlined in the manual, and all work was done by the dealership or an independent shop that specialized only in Volvo’s. Driving a Volvo for 45 years has taught me a lot. The most important is that there is a big difference between a 15 minute oil change and a dealership scheduled service. There is a long list of items to be checked, lubricated, tightened, or adjusted that only a dealership will perform. 15 minutes oil change is not a maintenance service, and you certainly get what you pay for. I read these posts and so many contain “bought a used Volvo” “poor quality” “factory defect” and how horrible Volvo customer service is and I laugh. I’ve had things happen to my Volvo’s over the years too. The difference is that when you are a regular customer at a dealership as I have been, you will receive excellent customer service. Loyalty is rewarded. I would be embarrassed if I drove Into a dealership for the first time with nothing but 30 minute oil changes and demand good customer service. If you think I’m exaggerating I’m not. In 45 years and 3 Volvo’s I have only been towed 4 times and 3 of those were from my driveway. I was never left stranded or put in a dangerous situation. I bought each of my Volvo’s for safety which I consider to be an investment. I took care of my investments and they took care of me, faithfully, safely, comfortably, and tonight we will return to Volvo to buy BETELEW #4.

Volvo XC60 GPS system does not work properly. I have had car for a year and it has never worked. It does not recognize the location of its own dealership. I took the car to the dealership and they advised it needed software update. I brought the car in and it continued not to work, I called the dealership and they could not help me. I recently took the car in for service and NOW I am told that there is a CD that Volvo Canada should have sent to me when I got the car. You would think they would have told me this a year ago. The car also makes a rattling noise around the muffler and everyone who gets in the car is surprised given it only has 15,000 KM but the service people at Volvo say there is nothing wrong with the car.Finally, I called and advised them I was bringing my car in for servicing and needed a tailgate light fixed. I show up and they dont have the part so I have to return to the dealership at another date. You would think the SERVICE department would have made sure they had the part as they were aware of the problem. So much for SERVICE. The Volvo XC60 would be a great car if the people at Volvo Toronto would properly service the car and its customers. I would not recommend this car.

I love my 2008 Volvo. Beautiful ride and comfortable and quiet. Plan to keep it 3 more years and then hand it over to my son. Very reliable and no maintenance needed other than oil changes and tire rotation. My only problem is the radio. AM channels died about a year ago and to replace it would be about $500... FM is fine, but miss the talk radio. Very minor problem but would be nice if Volvo stood by their product since this seems to be an ongoing issue with other customers.

If you have a Volvo car I hope you do not have to buy Volvo parts for it. I needed the plastic back part of a wing mirror and had to pay 120 for it and had to fit it myself. It is just a rook off for something they paid no more than £5 for.

My volvo has continued to have unexplained problems and Volvo will not stand behind their product. Radio just died, they are asking for $1085 to fix it. Why would anyone want to buy a lemon of a car like this? They are saying I have not serviced my car at their dealerships which is untrue. One dealer accidentially took off my axels for a transmission problem and kept my car for three days to put the old ones back on.

March 2016 our Volvo truck was taken due to breakdown. Diagnosis was that the fuel pump needed replacement. It took about 4 weeks at Gateway Trucks & Refrigeration in Collinsville, IL. May 17 truck shows errors. Took it to M&K Trucks in Des Plaines, IL. It turned out it was an engine overhaul. Truck was again down for 4 weeks. A week after we picked up truck we got an error on the screen, and M&K diagnosed to the problem as having metal shavings in the fuel line. They asked for paperwork from Gateway and after a week we got our truck back, and they said that the issue was covered under warranty. July 1st same error returns. Took the truck back to M&K and the same diagnosed metal shavings in the fuel line. 3 days later we are told that Gateway only warranties labor for 90 days, although according to M&K this was a workmanship problem, and Volvo cant cover. It is Gateways responsibility. M&K has tried to get Gateway to review case showing that the truck has only work a few weeks and that only 20K miles has been run since their repair. I opened a case with Volvo directly, Case #**, and a week later I called to get update, and was told case was closed, and I should deal directly with both Volvo dealers. 7/15 I asked for case to be reopened and escalated. 7/19 Volvo informs me that they have escalated case to a FSM and that is as high as it goes, but this person has not updated the case yet. M&K on the other hand is trying to mediate through a Cummins rep with Gateway.In the meantime we have not been able to work with our truck for over 2 weeks due to negligent work and lack of work ethic from Volvo-approved dealership which means over $12K in lost revenue. As a word of caution, Volvo informed me that both dealers are independently owned and operated, and that if I ever break down again and want Volvo to be responsible for the work I should call their toll-free number and get an owned Volvo dealer. So disappointed that the end customer gets a runaround. I am sure it is because we are are not a big company so nobody cares about the impact their negligent work has on our lives.

I officially have had it with Volvo USA, Volvo of Oklahoma City!!! I messed up by believing the hype behind Volvo. I messed up for paying for a preowned Volvo just out of warranty. I messed up by trusting Volvo would be a car that would make it past 50,000 or 80,000 or 100,000 miles without multiple expensive major car issues. I should have purchases an insane extended car warranty. Dont be fooled like me.In April of 2018, I had completed doing my research on the car that I had been wanting to get since the new design of the Volvo XC 90 had dropped. I worked closely with my credit union to secure the financing necessary to go and seal the deal with MY CAR!! I chose a pre-owned 2016 Volvo XC 90 Momentum, that had the upgraded bells & whistles. It was just out of the manufacturers warranty, but it is a Volvo, which were known for going well into the 300,000-mile radius. The cost for this luxury vehicle was a stretch, but I knew, based on the high ratings of the reliability, advanced safety, performance, and the technology that I would be happy for years to come. I kept my vehicle maintained with Volvo’s “Authorized Servicer”; the only within a 150-mile radius.THE PROBLEMS BEGIN. Just 3 short months after having my beautiful car, I had noticed that my a/c was not cooling, and in Oklahoma… you need that air blowing full blast during our Summers! I took my car to the “Authorized Servicer” that would be VOLVO OF OKLAHOMA CITY. They ran a test to make sure there were no leaks in any hoses, and cycled U/V dye through the system; they stated the reservoir was simply empty, so it was filled. Three short months later no a/c AGAIN. I take my car for a second opinion at to a well-respected a/c servicer in town. They ran the what appeared to be the same test and inform me that the A/C evaporator (MAJOR REPAIR) needed to be replaced; a $2,700 fix. I was told that this is a highly unusual fix for a 2 year old vehicle. In fact, the tech stated the last time he had a vehicle in to replace this was on a 2002 model. Back to the issue. I panic then contacted Volvo USA, they agree to assist me with 50% of the cost of the part to be replaced, which left a whopping $1800 for me to pay out of pocket, but only to be completed with their “Authorized Servicer”. I had it repaired with Volvo of Oklahoma City.Next, just a week and ½ after getting my Volvo back, I get MULTIPLE illuminated lights. Get this... the Check Engine Light, SRS Airbag light, and the Auto-Hold light. I did not panic, called the “Authorized Servicer”, and was told to just bring the car in for them to check it out; they figured something maybe just did not get plugged back in. WRONG!! I get a call stating that both the Turbo Gasket AND the O2 Sensor was bad, and would need to be replaced. That was not all... Volvo of OKC stated the Auto-hold button was broken, and this fix was quoted $1650. I took my car to a local Volvo dealer for a second opinion, and determined the lights were all on due to a second battery (auxiliary battery) going out. They replaced it and fixed the Turbo Gasket for $500 less than Volvo of OKC. Thank you Swedish!! I HIGHLY recommend them.Fast forward to December 23, 2019. My car was serviced at Volvo of Oklahoma City for a routine oil charge which is $179, but it is meant to last up to 10,000 miles or 1 year (whichever comes 1st). I also had my brakes and rotors replaced which cost me $850. They check my car with their routine Multipoint Inspection and only note that my tires should be replaced in the near future. ABSOLUTELY NOTHING about a oil leak!! I get my car back with absolutely no mention about an front crack seal and leak. 3 weeks (of my 1 year) after my $179 oil change (mind you I am supposed to have. MY OIL LIGHT IS ILLUMINATED letting me know that I needed to add oil. I call them and am then told that it appears that my car has an oil leak in the front crack seal, but they didnt think it was serious enough to mention (can I be the judge of that). I ask for a call from the manager and get a ** response of, Well, it was noted on page 2 of your paperwork. Are you kidding me, do you feel that was not worth mentioning BEFORE my $179 oil change!!! He stated, Well you would have needed to get the oil changed anyways. I was furious and stated I would not have opted to overlook that type of issue, and would have appreciated the knowledge as I trusted them with informing me of this. I was quoted $1166 to fix this issue. Volvo USA stated they could not assist me in trading this in toward another vehicle, and they also would not be able to further assist me with my vehicle. Volvo of OKC MANAGER said that he was willing to give me a 10% discount for my inconvenience. I told them I want my $179 back they said only if I get my vehicle fixed there????. I AM BEYOND PISSED! #VolvoCarsUSA #VolvoCarsOfOklahomaCity #VolvoCarsNorthAmerica #LemonOfAVolvo #DisappointedVolvoOwner #HorribleCustomerService #StandBehindYourNameVolvo #Trash

Bought a 2007 S40 less than 6 months ago with 60,000 miles on it. Transmission just went out. Called Volvo and they said Sorry warranty was 50,000 miles and they wouldnt help. I bought the car specifically for the low miles. What a lemon. Plan to sell it and never will buy another. Stay away from Volvo.

After trying to work through an ongoing issues with the Volvo Car concierge (Customer service) they began to protract their response times. It was only when we introduced legal representation to them that they escalated the matter with no result. Buyer warning: Volvo is aware of the issues with the Volvo Car subscription product and knowingly ignores them. The customer service gave little to no assistance.

We decided to give Volvo a shot in addition to the Porsche and Mercedes SUVs we were considering. The sales team was so horrible and disorganized that were not even considering Volvo at all anymore. Typical used car lot type of dealership; if youre looking for a luxury experience, stick to the other brands.

The dealership replaced my transmission. When I got the vehicle back the disc player would not work. Took it to an Independent who said the disc changer was broken. Volvo said it was just one of those things. $850 to replace it. This is a 2004 XC90 T6. 74,000 miles. My second Volvo. Independent also said that the transmission shift lever is right below the disc changer.What happened to my disc changer? Could it have been damaged when the transmission was replaced? Cant get the CDs out and cant play them. Radio still works fine. Advise!

My 5-year-old Volvo runs well, however, the cosmetic chrome on the center counsel is blistered. I expected the car to look nice as well as run well for longer. This defect will highly affect my resale.

I bought my son a used Volvo less than a year ago. Its been in the shop nearly every single month. After driving it only 4,000 miles it needed a new engine, new front bearings, new oil trap and on and on. Im at $5,000 in repairs and all they say is gee thats not normal for Volvo. I complained about the car to the sales person months ago with no response. I posted a complaint and the service manager called to offer $500 towards repairs but that doesnt explain how this many serious things can be wrong with a car driven such few miles. It was sold heavily on the fact that Orloff exclusively serviced the car and it was in top shape. Every month to service and every month a new serious problem. Im stuck with a junker and out $16k. Fraudulent sales practice.

My 2013 Volvo XC90 has a warning to service the Anti Skid system. This first happened on Jan 9th, 2016. I called Glen Cove Volvo the first thing on Monday, Jan 11th. Glen Cove Volvo said they could not even look at my car for two weeks due to capacity issues. I offered to have it fixed at my local shop if they reimbursed me (since this is under warranty). They said that is not an option. I was told to check other Volvo dealers, the next closest one is 30 mins away and they had a one week wait. So Volvo has left me with no options. I now have to drive a week in NY in January with potential snow and ice with no anti skid system because Volvo obviously does not care for its customers. I will never deal with any Volvo dealer again.

I had service performed on my 2005 XC90 V8, replacement of a serpentine belt and a pulley, at Chase Parkway Volvo. Later, the service manager states that I need to replace an additional pulley and tensioner as well as tie rods in my front wheels. I wondered what my tie rods had to do with the serpentine belt repair and why was I not informed about the additional pulley and tensioner. At the same time, I was informed on the belt and pulley which was the reason the vehicle was in for service. Well, I did not let that dealership do the additional work. So when my SUV was finished, I noticed that the check engine light was on. I immediately turned off the vehicle and entered the service shop informing the tech that did the repairs and did the very long test drive that this light was on.The tech quickly stated that, Well, it was not on when I drove it and then walked out to the car and found what I told him was in fact true. Okay, so the SUV was brought back into the shop and connected to the computer. Within seconds, it showed codes. The tech claimed he did not know what the codes meant. The service manager then came over telling the tech he had to stop working on my SUV and go deliver a new car. Next, the service manager told me that if I wanted him to check the SUV any further, I would have to pay for it. I told the manager that the light was NOT on when the SUV came in for service. The tech turned off the warning light, told me that the light may come back on but its okay to drive. I asked for a copy of the sheet with the codes and left.Just after a short drive home, the check engine light comes on again, so I made an appointment with another dealership in Milford, CT. I told the service advisor I wanted to have a tensioner and pulley installed as advised by Chase Parkway Volvo. Well, once the tech from CTs Own Volvo looked at the sheet I gave them showing the codes, he knew just where to look and found what he needed then. This tech found that the MAF (Mass Air Filter Sensor) wiring harness was PINCHED and he also found that my oil dip stick was missing. After further inspecting the XC90, he determined that I did not need to replace the pulley or the tensioner nor did I need tie rod, as claimed by Chase Parkway Volvo. CTs Own Volvo tech made a repair to the wiring harness and made a temp fix to the dip stick shaft because the dip stick needed to be ordered.I drove back to Chase Parkway Volvo and requested they return my oil dipstick. Of course, they claimed they had no need to remove it and did not know where it was, never saying anything about where I had the XC90 serviced Chase Parkway BLAMED the Other Place for removing the dipstick. I talked to a female who claimed she was a Part Owner. Her first offer after denying that they had anything to do with its disappearance is paying half then after coming back from the parts dept, she asked if I would pay $12 for a new dipstick. A few days later, I went to pick up the part and the parts manager told me NO CHARGE. Okay fine, thats how it should be.Now, I had called Volvo of America and filed a complaint that Chase Parkway tried to have me pay for parts that I did not need and that the oil dipstick was missing, the MAF wiring harness was pinched and the issue regarding the check engine light. Okay, a few days later after filing the complaint, I was contacted by customer service of Volvo of America and informed that the regional manager for that area would be informed of the issue and that I would not be informed as to what the outcome was. They wanted to keep it In House. Now, there are two invoices from two different Volvo dealerships saying two different things, one showing an additional charge for repair in the amount of $1,300 and one that states that those parts are not needed. I filed with the BBB and that was a waste of GOOD time. Of course, Chase Parkway denied and made excuses for everything, but they could not and would not explain how my SUV was damaged and came up missing the oil dipstick. They claimed they spent over 30 minutes looking for reasons the codes appeared and did not charge me. They stated I refuse to let them make the repairs meaning install the additional parts pulley tensioner and tie rods. They denied doing any inspection and that the MAF was nowhere near the repairs they made. They refused to explain how and why they found I need tie rods since they did not do an inspection. The tie rods are in the wheels a good distance from the engine. Now the MAF is located as you face the SUV on the right side and it is under the air filter enclosed in a box that requires Special Tool to remove.To date, Volvo of America has made NO EFFORT to examine the XC90 to find out if in fact Chase Parkway tried to charge for repairs that were NOT NEEDED, or if CTs Own Volvo did not do the inspection to Volvos standard. What Volvo of America did was to COVER UP for a BAD dealership. I will not buy another Volvo EVER and I have been buying them for over 30 year. This XC90 was my 8th Volvo. I cant drive the XC90 further than 25 miles from home in fear that the transmission will stall again while in traffic. This is a major safety issue that Volvo HAS NOT addressed. I suggest that if you buy Volvo, DO NOT buy at CHASE PARKWAY VOLVO, Watertown, CT. Should you do, then make sure you keep an eye on what work you have done and all parts they charge or claim you need.

I bought a 2008 Volvo S60T, and its the worst car Ive ever owned! It has broken down on me more times than I can count. I have coddled and cared for this car more than any other. Ive had the timing belt changed, and only put premium, ethanol free gas in it. I have the oil changed every 3000 miles and buy Napa gold oil filters and synthetic oil - which I bring to my mechanic. I do all recommended tune-ups and check ups. Now I find out that the turbo is bad! My mechanic told me to get rid of it ASAP. The repairs it needs - a new turbo and catalytic converter - will cost more than the car is worth. Im so angry! I used all my savings to buy this car. It is undriveable and sits in my frontyard. All its worth now is scrap! Really? A 2008 Volvo?!? I tried communicating with Volvo. The first time on Facebook - to which they referred me to their customer service email. I emailed them and just today received the Were so sorry but cant help you reply. This company does NOT make quality reliable vehicles, and they do NOT stand behind them! A lot of hype and a huge COST for nothing but headaches, inconvenience, and financial loss. I am screaming from every rooftop I can find to warn people! DONT BUY A VOLVO!!!

At 70,000, the transmission on our 2002 V70 started flaring between 2nd and 3rd and 3rd and 4th. The local Volvo dealer and repair shops said we needed a new transmission, at a cost of $4k-$6k for replacement. No one could guarantee that the transmission wouldnt fail the same way, and that there were a number of Technical Service Bulletins related to the V70, from a defective solenoid cover, software upgrades, frequent drain and flushes, etc. A Google search reveals hundreds of owners of this type transmission that have experienced similar failures. Recently, a class action suit was won on behalf of owners of the XC90 model over transmission failures. Given the number of failures, and simlar problems with the XC90, this is obviously a defect in the manufacture of the transmission, or a poor design.

I like my Volvo - its a good, solid car. I love my cars heated seats, sun/moon roof, dual temperature controls, and polished wooden steering wheel. I also like the heated mirrors, headlight wipers, 40/60 fold down back seats with a pass-through, and spacious trunk. The gas mileage could be better though, and theres only ONE cup holder. Then the electronic switchblade key with electric lock control is hideously expensive to replace. Also, since we dont have a Volvo dealer anywhere within 100 miles, no one wants to work on it.

After 1.5 years we are still trying to get satisfaction on the leather seats. FYI, Volvo went to a new green dying process and it is not working. Within a couple of months, the color was flaking off our new car seats. There are no children, no pets, no abuse. I know I am not the only one with this problem. Im now working with Volvo customer service after the district rep agreed to replace only 1 seat cover. Gee, how generous. You are going to replace one cover on a $38,000 car (2010 S80)? I should have a reply this week, maybe.

Car died. Battery was already replaced at just over 50,000 mile. Have 81000+ now. Could not get car to start and then it would not shut down lights on and ac going. Dealership cannot give a date when they can diagnose. No loaner cars avail. All of this technology on cars just presents an opportunity to have errors and problems. No more Volvos.

I bought a pre-owned 3-year-old xc60 w/ mileage 60k km. The original battery dated 41-12, presumably week 41 year 2012 made in germany.. It died w/ voltage 6. The volvo on call suggested I replaced the battery. I agreed to it. But I wondered if the decision was a bad one! Could I have just jumped start the battery and the car will be back to normal? Was I misled by the mechanics? Appreciate some advise, views?

Purchased 2004XC90 from Volvo dealership in Atlanta, Ga. The car was a certified pre-owned Volvo with six year 100k extended warranty. I noticed the lug bolts were changing color and at a dealer service I mentioned to service adviser. He actually made a notation on my service paperwork. The car was under the mileage restriction as well as the time restraint. This car has been maintained to the gills with all services during this time being done at Volvo Dealership(s). People are amazed at the condition of car when we tell them its eleven years old!Volvos solution was to put cheap plastic (chrome-looking) caps over the lug bolts. They provided at no charge. This was the only item on the car that did not look right. This past year, after having numerous problems with cheap caps coming off, getting removed at service and not replaced at either the dealer or National Brand Tire Store, I decided to research after market lug bolts online. I also went to Volvo Dealership to purchase one lug bolt to have as a reference to several aftermarket lugs. I wanted to make sure I was getting same size lugs. Interestingly, the Volvo lug was in a sealed plastic bag with blue writing stating, warranty product or warranty material. I then decided that Volvo should do the right thing. I took all 25 lug bolts off the car and sent them to Volvo in New Jersey. Their consumer service top level regional person after several days decided, unfortunately they could not replace them. The bottom line, as a Volvo consumer, I feel the lug bolts should have been replaced at that service. Since that point in time, I have used an independent shop for both Volvos I own. I was recently talking with a Volvo salesman about potentially buying a new XC60 for my daughter graduating from Ga. Tech in May 2015. Oh well, I can vote with my pocketbook. No new Volvos for this family. Oh by the way, Volvo Cars of North America (or is that CHINA?), Im no longer your CUSTOMER FOR LIFE. Later...

My experience with Volvo S60 has been worse. In my first service I was told that the front tire is having problem and needs to be replaced. Until that time I didnt have knowledge of price of the tire so I was charged $380.54 plus tax (total of $429). In fourth service, again my tire went flat and I was told both front tire needs to be replaced and rim too. I was charged $1048 this time. First of all I was told when I was leasing the car that additional warranty covers almost everything and bumper to bumper and now whenever there was problem I was told its not covered. Secondly there are different prices of the same parts at different authorized showroom retailer. I was charged $380.54 plus taxes first time for one tire and $387 plus taxes second time for two tires. This means I was overcharged almost by double for the same thing. Its a complete fraud. Thirdly, how could a tire go wrong so soon (3 tire replacement within a period of 2 years) and doesnt include in warranty. Even when outside shops like Canadian Tires are offering 5 years warranty on same tires. Isnt a Rip Off. I am paying more price and No Warranty. I am really frustrated at service as well. First time they didnt even wash the car and when it was supposed to be included as per warranty. Further I was told that I came late when I went for service exactly as per information provided. I literally had to go into argument to get the service done as I reconfirmed about timing of service in advance. In my last service they even forgot to reset the service reminder which is irritating. Why so many loopholes and fraudulent response when assured the coverage at the time of buying the car..... This is just few of the problem I have written...... hope it be looked seriously.

I have a 2012 Volvo S60. During the warranty period, the piston rings needed replaced. At 91000 miles, the car began to shake violently. I took it to the nearest Volvo dealer. They told me I needed a new engine because 3 spark plugs had their electrode tips fall out and score the cylinders. I took the complaint to corporate Volvo, and they told me that they were sorry for the inconvenience but offered nothing in terms of financial assistance. I took the complaint up through 2 levels of management, and still received no assistance. Also of note, the car previously had the piston rings replaced, and strut plates replaced. I’ve owned 5 other cars (Honda and Acuras) and ran them all past 100k, and never had to replace an engine. I’m now out 5 grand, and will remember this experience for the rest of my car buying years. I suggest you reflect on this story as well before your next car purchase.

The car was ahead of its time. It is so fun to drive and gets so much attention because of the styling. The 5 cylinder turbo gets ok gas mileage and uses regular or premium. Great interior room, fun handling, really scoots. Im sorry they stopped production in 2013.

Bought a Volvo V70, very low miles, around 65000 miles for a 14 year old car is not much. Bought it from a dealer, test drive it, seemed to be fine. I paid 5000 dollar for it, and yes, I overpaid this I found out later. After a while first problems, the sunroof was leaking bad, all carpets got wet, check on internet, had a look at some videos. I did not even try to clean those sunroof water drains, put silicone all around the sunroof that can be opened, now it cant be used no more.A couple of days later, the rear wiper at the trunk didnt stop from running no more. I disconnect it, problem fixed... Still have wet carpets, foul smell even though we dried everything after this sunroof leak. Take the carpet out on the driver side, drive the car a couple of day without the carpet, every time I used the AC, there was condensation water accumulating. Okay, I see a rubber hose that should lead AC condensation water through the body to the engine compartment and outside the car. That rubber hose is not in place as intended, and water is therefore lead to the inside in the foot room area under the carpet. Of course, now I knew why there always was a mold smell, even before we bought the car. It was not the sunroof problem alone. This rubber hose not in place caused water accumulation under driver side carpet. Put that hose back in place and secured it with silicon to make sure the water goes where it is intended, out into the engine compartment. Drive the car another couple of days to see how it is doing, now see coolant that is leaking into footwell compartment, not much, but it is coolant, must be from the heat core that is leaking. Use that stuff from autozone. Looks like aluminum particles in a transparent bottle. Put half of it in coolant liquid, drive it a couple of weeks, seem to stop the leak. Later, all of a sudden we have gasoline smell in the car. We change the fuel cap, doesnt help. We bring it to a local mechanic, they do not know much about Volvos, he cant find problem. My wife drive the car, all of a sudden complete oil loss. All like goes on, my wife stops in time, tow the car, local mechanic after a long time figuring out what it could be. Borrowing the right tools, he change the timing belt, 1000 bucks less on my account. Still that smell of gasoline in the car. The local guy cant find out why. He tells me it must be a cracked fuel tank, some hole in the upper part of the fuel tank... on right curves especially, veritable streams of fuel leave marks on the ground. I say to my wife, Thats it, do not drive it no more. She is in Knoxville, brings it to a dealership. They check it, it is the fuel pump, 985 bucks including labour and tax, wow.Days later I see a video how to change the fuel pump yourself, owning a Volvo. It is a good idea to check videos online and try to be a mechanic yourself, because if not... you go broke!!! Now there is a transmission check light on, the transmission oil is not as clear as it used to be, I check on some volvo blog sites, and no good news, the tranny seems to be going bad. Well, I will tomorrow try to go and flush the transmission fluid, see if this helps. We put about 12000 miles on that car, we own it about a year now. It is a trouble maker big time, not a good idea to have such a car where we live, closest dealer over one hour drive away. Local guys do not know how to fix those cars, and do not even want to try... and dealerships are crazy crazy expensive.I always thought that American cars are crappy, and since I am from Europe myself, always thought that Eurocars, Swedes, German Cars are top of the line... that is what Volvos reputation is, but this will be something of the past, cause this car is a piece of S. I will not even think about to buy a Volvo again, I will drive it till it stops. Just do whatever is necessary to keep the wheels turning, but this car is like a leaking barrel, you plug here a leak, and the same time the next leak pops up somewhere else. Volvo had a very good reputation, since I remember as a kid, Volvos go on forever all the people said. Well, that was once upon a time. Today Volvos go on forever back to the mechanic... Nice car to drive. Enjoy this rare moments when you do not have it in a shop.

I bought a 2005 S60 in January of 2008. It was a leased vehicle that my friend had and we went through the dealer to buy it. We paid for the certified used car warranty. Under the warranty, ball joints had to be replaced and we had no other problems with it.It now has 120,000 miles on it and now all kinds of things are going wrong. My husband replaced the rear bearings this year and the fuel pump went recently. After he replaced the fuel pump, the car would not stay running and we had to have it towed. The pump electronic module was found to be bad. The original design had it mounted under the car where it is exposed to the elements, and guess what, it corroded and needed replacement.Volvo issued an update (should have been recall) and relocated it inside the spare tire well. Car still would not run. Diagnostics have traced it to the ECM. This bill is now up to $4,000.

Own a 2015.5 VolvoXc60 T5 with 54000 highway miles. Car has been maintained meticulously. Recently had check engine light come on. Brought to dealer for check. Was advised error codes for O2 sensor and thermostat housing defect. Also advised rear brakes and rotors needed replace. Total cost to me $1800 as warranty had expired at 50K miles. Have never had to replace rear brakes in my life at 53k miles. Questioned tech and service writer regarding brakes (common on this model?) and thermostat housing defect. (Advised there has been problem with these housings.) However no recall or assistance from Volvo. Always had heard Volvo was a good vehicle with good customer service, but cannot attest to this. No help from dealer. Will be contacting Volvo USA. Not what you expect from a 45k automobile.

I recently drove a Volvo V90; it is quiet, easy to manage on a road or highway; enjoyable to drive. My only concern is that, since Volvo is now Chinese owned (again, Chinese owned), I am not certain they can be trusted to honor warranty issues. I brought this up with the manager and he laughed and said If youre talking about Covid-19 and its relationship to the quality of this car and whether a warranty on it will be honored, it is a moot issue. I am not convinced and really didnt even have the question addressed. As a result, I moved on and bought a good Japanese Acura RDX. It is an excellent, upscale, mid-sized SUV.

I took my car to the Volvo service department on January 2, 2012 because the Transmission Service Urgent message just came on. I have a 2003 Volvo S80 T6. The service department told me there are internal fault errors in the transmission and I have three options. I could either buy a new one for $5,000, buy a used one for $3,000 - $4,000 or get it overhauled for approximately $3,000. I was really upset to hear this news. I told them, There is absolutely no reason why I should need a new transmission with 139,000 miles on my car, (the car actually was close to having 140,000 miles) but it still should not need this type of repair, in my opinion. I filed a complaint with Volvo Customer Relations department at headquarters. This is what my complaint said to Volvo Customer Relations: I have a complaint about the transmission in my car. The Transmission Service Urgent message just came on. The service department told me there are internal fault errors in the transmission and I could either buy a new one, buy a used oneor get it overhauled. The repair cost will be $3,000. This is ridiculous. There is absolute no way I should need a transmission at 139,000. This is one of many repairs I have had. The other crazy repair was the dashboard electrical system went completely out. I could not tell how fast I was driving, etc. That repair cost was $1,700. The transmission problem was the last straw. I want something done by Volvo. I am really an unhappy customer. This was my first Volvo and my last Volvo.These are the responses I received from Volvo Customer Relation at the corporate office:Response #1 from Volvo: Thank you for contacting Volvo Cars of North America. When you contacted our offices, a file was opened for review on your behalf to seek financial assistance for transmission repairs. Your request has been reviewed by a Volvo Regional Manager and we regret that we are not in a position to honor your request due to the vehicle being outside of the terms of your warranty. Thank you for the opportunity to respond.Response #2 from Volvo: We have taken your concerns seriously and have had it reviewed by our Volvo Regional Representative. He has made the determination that this is not a warranty issue. While we regret that you may disagree with our decision; we respect your choice to pursue this matter as you see fit. Volvo Cars of North America appreciates the opportunity to respond to your concerns but is unable to review this matter any further.My final thoughts--I will never buy another Volvo car.

At random intervals while driving my Volvo XC90, I heard a loud thumping noise coming from under the hood. Immediately after, the windshield vipers turn on, the brake message gets displayed on the dashboard, then the dashboard becomes blank and I lose power. I am able to restart my car after a few minutes, but my trip computer displays fewer trip miles than before and the clock is blank. Whenever I experience this incident, it is never isolated but it occur a couple of times. But when I let the car rest overnight, the symptoms disappear. These issues generally occur on trips that are 4 to 5 hours or more in duration. Once in a while, it occurs on shorter trips of 1 hour. Once the incident is over, I see the following message on the dashboard SRS Airbag Service, Urgent. This issue has baffled two Volvo dealers in two different states and is currently with a 3rd dealer in a different state.

A key was lost during towing or when serviced at the dealership. Volvo required filing a formal complaint with customer service & Volvo Roadside Assistance, dealer declined any responsibility. The process was cumbersome, unresponsive, and very time-consuming. Mentioned to both departments that the customer thinks that they are working with VOLVO for resolution, not sections of the company. It was NEVER disclosed or mentioned during calls or e-mails that you are NOT working with Volvo roadside service at all but with a company called Agero. They (Agero) denied the claim. It has taken almost 3 weeks and significant hours to resolve. Volvo has now said they will pay for a key.

I purchased this car new. All the bells and whistles platinum edition and it has been a problem piece of metal. 60000 miles and more time in the shop and idiots can fix it. Bunch of money wasted. Soon as I can keep it running long enough I am trading it to some lucky dealership. So stay away from all XC60 or you may get this lemon.

There was a gas odor coming from the car. I looked underneath, and the smell was very strong by the tank. I took it in to the local mechanic. A recall was made on the fuel pump starting in January 2010 for Volvo XC70s that had less than 150k miles on it. My XC70 had 158K miles on it. I cant afford the cost of replacing the pump. That means for those people who cannot afford to replace the fuel pump will have to drive it around. The 150K is a ridiculous cap on the recall. The car is from 2004, why wouldnt it have over 150K and still be on the road? Volvo advertises and charges for safety and quality. Neither the safety or quality service is proven with Volvo, if they allow leaky fuel pumps to be on the roads. One of these defective fuel pumps is going to blow up when it comes in contact with any kind of spark.

I own a 2000 Volvo S80 T6 that had to have a used transmission installed. $2600 after labor. Then my water pump started spraying out water which will be a $1000. The wiring is so complicated. My running light blinks work off and on. My headlights leak water. The sun roof will stop working occasionally. The leather wears quickly. The trunk button stopped working. It dents easy for a Volvo and the CD player screen looks like the first computer screen ever made. Other than that, for 260000 miles, even after the temp redlining, the engine’s been holding steady and the twin turbo makes it a fun ride in comfort and style.

I bought a used car from this dealership in the beginning of October. The sales process went very smoothly since I paid market price for the car and there was little haggling involved. I was relieved that I finally found the car that I wanted. Things started to turn sour after two weeks of owning the car. First, when I was having the air filter changed on the car (it was really dirty so I dont know how the car passed their so-called 150-point inspection), I noticed the plug that is supposed to be plugged into the brake master cylinder was unplugged. I figured it just came loose, so I plugged it in. After I turned on the car, my dash lights came on like a Christmas tree; and the TCS light, brake light, and an exclamation mark light stayed on.I was starting to get worried because a car I just bought from a reputable dealer, I thought, had problems with the most important safety function of the car. Theyre brakes, for gods sake. How can they do this? I called the dealer and talked to the sales manager to get this checked out. He said, Let me see what I can do for you, and I will give you a call back. After a few days and a few messages I left for him, I received no call back. On top of that, the check engine light also came on. Out of fear for my safety, I brought the car to my trusted mechanic and found out the brake master cylinder needed to be replaced, along with two oxygen sensors. My mechanic mentioned to me if these were issues with the car, the car cannot pass smog and they cant sell me the car. This really worries me because I have not received my registration in the mail.Almost two months later, I received a notice from my lender saying the registration is pending due to missing smog certification. I started feeling like I have been scammed on this car. I immediately called the sales manager again. This time he picked up. He probably was also notified of the smog certification. I was told to bring my car in for the smog. I asked why he didnt return my call last time. He said his service advisor was supposed to call me to bring the car in. I told him the smog is more important to me at this point and I already had the repairs done. He then told me, Bring in the receipt for the repairs. I will take care of it for you. Great, I thought, this could make it a little bit better for me. I brought the car in to get smogged, and the car passed with flying colors. Because my dad has the receipt for the repairs, he said, Just give me a call when you have it.”I have been calling and calling, messages after messages, I still have not heard back from him. On a recent trip to southern California, I had a chance to use the AC due to the weather being cold in San Jose. You guessed it - the AC does not work. It blows out warm air. My parents and sister were sweating in the car as we were sitting in stop-and-go traffic. I found out this dealership is owned by AutoNation, a publicly traded company and one of the largest auto dealership group in the US. I went on their website looking for help. After chatting with a representative and giving her my information, I was told her manager will contact me within 24 hours. I was not contacted by anybody. I guess Im on my own. This has got to be the worst car buying experience for me. And I have bought four other cars within the past 5 years for my family and myself. Please avoid this dealership and do not let this happen to you.A dealership that is willing to unplug a plug going to your brakes and skip on a smog check for your vehicle is so unethical that words cannot describe. For this experience, I will never buy from any AutoNation dealerships again. I will also not buy any Volvo vehicles.

We are completely disgusted with Volvo corp and local Ft Myers Volvo for taking our situation like a joke. We were treated terribly at the dealership this last time after a 4 year long battle with our XC90 lemon, that wasn’t recognized by you guys as a lemon. This last time your dealership said we needed a $13,000 engine due to inside damage, which was NOT the case at all. It just needed 1 $80 cylinder change. And then they had the audacity to offer a trade-in value for our car at the ridiculous low price of $9,000. HA what a joke you guys are. Im sooo glad Im not an idiot, as I got WAY more than that somewhere else and didn’t have to fork over $13,000 on a complete LIE. This dealership lies, service sucks and has been reported. I will never drive another Volvo or ever recommend one.

I wanted a luxury SUV, and after shopping around found a slightly used Volvo for a good price. It has been a great experience with my Volvo XC 60 and my next vehicle will also be a Volvo. It drives smoothly and has good gas mileage. I love the rain sensor, Bluetooth option, stereo systems, heated seats, auto start, and keyless ignition. However, I would like a heated steering wheel, auto hatch lift, even better gas mileage. But I am so happy with my Volvo that its hard to come up with negatives.

On December 14, 2013, I purchased, a Volvo Protection Plan, application number # **, from the business manager, ** of Volvo of Lisle. On December 20, 2013, a check for $201.00 was issued, to Paylink Payment, and mailed to him. On April 16, 2014, I received a letter from Volvo stating that Contract No. **, had not been received for processing within the 60 days of written date. It should be noted, that I have spoken to **, on several occasions, over ten times, regarding this matter. On each occasion, he assured me that the contract had been submitted and was taken care of. As of this date, May 12, 2014, I have no coverage. I am very disappointed with Volvo and ** and have since changed my service to Volvo Of Oak Park.

My transmission is bad and when I brought it in, the service people ignored my problem. They said that’s the way the car is. This is a brand new car and the transmission should work perfectly.

We purchased a 2004 XC90 w/ 90k miles on 04/20/2013. Weve had nothing but issues with the dealer and vehicle ever since. They financed us 2x in which the 2nd time we lost our warranty, however, I understand that half of the things that $1500 policy covered werent any of the things that are going wrong, and VOLVO has been aware. There are soooo many complaints and lawsuits as well I understand. Before we could even make our first payment (approx. 05/30/2013) we got a whopping 1200.00 surprise for some sort of a valve that needed to be fixed. After threatening to turn the truck in to the financial managers they decided to fix the truck, we think, proclaiming that they did a mega inspection on the vehicle prior to selling it to us. They said they reinspected the vehicle prior to returning it to us. Then around the first week in July (In Phx, 117+ temps) the AC compressor went out. They wanted to rack up that charge to approx 1800.00 to which I informed them that our mechanic family friend could fix it for 500.00. They dropped the fee to 800.00 claiming theres no way they could have know this would happen. Thankfully they let us make 200.00 monthly payments in addition to the monthly payment on the vehicle, put at almost a 500.00 per month payment. Then we took the truck for a scheduled oil change. The dealer provided us with a list of repairs on the vehicle (1 month or two ago 02 or 03/2014) in which none of the things on there (there was a timing change/motor mounts and a couple of other things..) was an ANGLE GEAR! We recently drove a 20+ mile route home from work and got off the freeway (thank GOD) to make a left hand turn and find that the truck was making an awful sound. We thought it was a blown tire with the metal of the rim scraping the ground. After pulling over and not being able to see anything, we continued about 1.5-2 mi, very slow, to get the truck home. Parked the truck and was a bit frantic trying to figure out what it could be. Now they state that the truck is only worth $4000, the repairs are going to cost us $2600. Seriously... Im trying to find alternative corporate folks to speak to re: this. This is not right at all. My husband and I are hardworking folks who cant afford this. HELP!!

What didnt happen is a better question. I bought a used 2001 XC70. What a joke. As soon as it reached 65,000, the transmission failed. From there, everything that could go wrong did, the timing belt, engine mounts, axles. I have spent thousands of dollars on this piece, thinking it would turn around. Clearly, everyone I hear about has problems with this car, especially this make and model. I’d like to get a class action started. It’s unconscionable what this company has done, screwing people with a good looking piece of junk!

We recently ordered a new Volvo V90CC and when it arrived it did not have the option package that we ordered but did have an another, different option package that we did not order or want. Volvo Laval admitted their mistake but could only offer a replacement for delivery in five months. This timing was unworkable for us and, in return for a small discount, we were forced to take the vehicle and pay for the unwanted option package. Volvo Lavals position was we have to make money on every sale. We appealed to Volvo Canada and their response was too bad because you accepted the car. Over the years we have purchased a lot of vehicles, some better than others, but this experience of being forced to pay for options that were the result of the Dealers error is the worst. A very good reason to not deal with Volvo, ever.

XC60 2009 Too much money for such a bad made car - The first day I took it they had forgotten to disable the software safety that prevents the car from running more than 20km/h. I took it back. After that I had problems with all the door locks. 3 of them were replaced and the started to malfunction again. 4 years from date of purchase, I noticed water inside my car. The windshield was leaking. I replaced it (the company used my insurance - they did not take responsibility for the fail). They replace some things that had to do with the turbo (turbo sensor, Turbo Tube, wastegate and some other) and now they are going to replace the Turbo. All my letters to Volvo had the same result: NOTHING. The technician suggested to get rid of it, sell it, but how can I sell a bad car. Worst buy I have ever done. My biggest problem is that the mother company takes no responsibility for the mistakes. Bad company.

I have purchased an FH12-480 Truck from Saipa Diesel company in Iran, from one of its representation. Before purchase, they gave me some details of purchase and condition of payment, about insurance and other conditions. But they didnt act on their promise, because the representation lied to me about the condition just to motivate me to purchase. When this issue was forwarded to Saipa Diesel missioners (or officer), they dont have any action for my problem.When I went to get the delivery Truck, I saw that more customers of Volvo trucks are dissatisfied with the Sale Center of Saipa Diesel Corporate. I am an M.A. Marketing student in Iran and I think this matter hits a big negative impact to the perception of Iranian customers of Volvo. Now I prefer to buy Volvo trucks from out of your representation or to just buy other brands. Please review this issue and I suggest that you change your representation or the management with yourself, or have a strong monitoring from your corporate.

The 2020 XC60 & XC90 models have a design change which removed the door runner at the bottom. Bad design, as this is where most the road debris, mud and water enter. It doesn’t enter the inside of the car but its a mess after a heavy rain or car wash and Im left to clean and dry all the seal creases and door jams to prevent mold or rust. Would have reconsidered this car if I had known. Love everything else about the XC60 so hoping Volvo steps up and makes a rubber runner to replace the cheap seals.

I brought my 2004 XC90 that had a brake failure that resulted into pushing the pedal to the floor to get it to stop. Then a warning light appears stating that the anti-skid needs service. This only happens after 20 minutes into a drive. I brought it to a Volvo dealership and they replaced the vacuum assist pump for $620. Two days later, with no loaner car, they sent me on my way. It failed again the first time. I drove it more than 20 minutes and I nearly got into an accident. This time, I was hearing a metallic sound and strong smell. I took the car in again and they told me an additional $1,700 is required. There are now more problems and whoever pulled the last brake caliper on twisted the hoses causing this problem. In addition, the ABS may need replacing which is yet another $2,000. The other work was done 14 months previously at a Volvo dealership and they say if this was the case, you would have had a problem much sooner, like right away. The dealership will not take the blame and I am facing $4,000 in repairs on top of the $620 already spent.

S40 - So 2 chums and I were out on the town and decided to acquire us a few fine quality bean bag-type chairs. And lo and behold we get our fine seatery out to our automotive transport only to find that we dont have enough room for the newly acquired chairs in the car. Now I know that a sedan isnt the biggest car in the world, but I feel as though we were short changed on adequate bean bag storage.

2018 XC60, 12 month on the road with 13,000 miles. 37 days in the repair shop, back in now. Hybrid battery replaced still with hybrid engine failure. I want to love the car, I like the technologies and wanted a plug in, but this is too much.

Well, the car IS denim blue. Thats a little joke. Bought this car via overseas delivery program. That went as well as it could I suppose. The OSD US headquarters in New Jersey has ONE staff person in a call center and she is over worked. Took days for her to respond to our calls and overall we grade her a D to C. The wait to finally receive the car was long, 9 months for us. Our choice not Volvos problem. We kept telling ourselves Were saving so much money. We are solid middle class and but for me giving in to my wife and us having on investment pool available for her to spend, we wouldnt have the car. The latter is my preference. The two star rating doesnt just reflect on car but the unnecessary dealer delays all along the way to present and continuing. My 2014 Honda CRV is superior in many ways to big blue. Better paint job, straight forward and easy access to mechanicals of the engine and engine bay components, simple well designed cabin controls, lack of complicated car computer system. It is plug and play so to speak unlike the Volvo where we really should take a class on how to operate the center display with its myriad functions.Right away soon after delivery and receipt of the car I noticed a failed seal on a passenger side read tail light, the small one mounted on the trunk lid. Moisture is clearly present all along the light lense. Ok....small thing but a first in life for me and I am age 69. Second, the wheel lug nut cover removal tool was not put in the car at the factory. I think the interior cabin key has yet to be found. The hood latch on the drivers side began sticking. The hood can be opened but a second pull on the front hood release is needed.The steering feel of the car is artificial and does not inspire confidence about absolute control. Now I am left unsure about what other little gremlins will surface. We bought a car before that turned out to be a lemon, our first luxury car. The V is the second. Will it turn yellow? The suspense is very bothersome. I have a lot of automotive repair and maintenance experience since age 16 including engine re-building. There is almost nothing on this car I can maintain myself so here come the bills! Volvo makes very odd and impractical decisions about placement/access to functions in the engine bay. Coolant reservoir is very difficult to read level as the tank is buried in a chamber! Similarly the brake fluid reservoir top is even buried more in a chamber. I like the cars exterior design, the seats, the interior, the transmission (so far), the peppy engine (although the long term effects of direct injection worry me) and on balance natural aspiration is superior, at least for me.All in all I would not recommend Volvo cars. I recommend something when it is perfect. This car is far from it and that is worrisome for what we will spend on its care and feeding. Volvo cars are a dealers dream. It reminds me more of the very average to below average American made junk. Yeah they may look nice but.... watch out here come repair bills! Dont buy one!

This is the second XC 70 I bought new. Both cars required some costly repairs at about 100,000 km. On my current 2008 XC 70, the fuel door locking mechanism failed in spring 2012 at 95,000 km. The failure caused the fuel door to stick visibly open. The part that broke looked like a $3 plastic part. However, the repair including labor came to over 300 dollars Canadian. I am angry about it because in order to save a few pennies on the locking mechanism, Volvo put an obviously cheap part in, which failed prematurely and necessitated an expensive repair.In Jan. 2013, at 108,000 km, the valve that regulates the pressure in the tank and recirculates fuel vapors into the engine failed. This was indicated by the Check Engine light coming on. The replacement of the valve, including labor, is over 500 dollars Canadian. According to the service technician, it is quite common to see this part fail between 100,000 and 150,000 km. These types of failures dont fit with the image that Volvo is promoting that Volvo makes solid cars that are designed to last. At this point, Im not sure if I will buy a third Volvo. Perhaps Nissan, Toyota, Audi or BMW stand up better.

They covered the majority of the repair. I am satisfied.

We bought a XC60 from new, its had the same ongoing fault since the start. They have never managed to fix it and the car has been in the garage on many, many occasions, which in itself is a pain. I was told that as it was an ongoing fault that it would be kept under warranty. Now its passed its warranty and has the same fault, we now have to pay to get it fixed!!! Its unbelievable and never known such poor customer service. Do not touch Volvo!!!!

After several visits and calls, a price was negotiated and agreed with credit card on file for two XC60 2012 autos. I was told to be at the dealership between 3:30PM and 4PM today to sign the papers and get the cars. I arrived at 3:36PM and was told that someone was buying one of the two cars. No solution was offered and I left the dealership: Volvo Village of Danvers, sales manager Alfonso **.

My unsafe and unreliable Volvo XC60. This is why I will never buy a Volvo again. A 1 year car which has been almost 4 month under repair, with problems affecting the engine, transmission, consumption, start and stop system, software... The Volvo customer support has been very bad. NEVER AGAIN!!! www.unsafevolvo.com

Volvo of Edison is the last place to buy service for your vehicle. Once you are past your extended warranty, they push you aside. The lack of compassion in this economic time is unreal. My 2004 XC90 went there for an oil change on Sep 23 and then returned on Oct 15 for additional repairs. On October 31, the engine was blown from lack of oil. They are taking no responsibility for the damage. I am a single parent and the car was my only transportation to work. They also own two more dealerships.

The 2007 Volvo S60 is a great sports Sedan. The paint and workmanship stand out - it still looks new. The car is well powered & geared nice - perfect for driving around town and a superlative car for long distance road trips. The car is a lot of fun to drive at 60 mph+.

Poor customer satisfaction from VOLVO. I have a 2010 XC60 R. Was sold. Updated maps $210 and the latest they had was from January 2013. I approached the company and they stated its about every 18 months they update but dont have any time if any for Volvo to update that software. The Bluetooth is first generation so does not work very well with smartphones. The Polestar software that comes as part of the R design since 2012, although its only a 10-minute software update they charge $1,500 for all previous customers. They do not give very good support for customers of older vehicles. If they want to re-brand their VOLVO name existing customers can now realize they only take good care of new customers. Ive owned three and this will be my last!

My 2007 Volvo S40 alternator caught on fire and the Volvo dealership said there are no recall for Volvo alternators. Can somebody please let me know the truth. I purchase a new alternator from AutoZone made for a Volvo s40 and it did not work. In addition, the Volvo service department in Greensboro, NC said there was nothing wrong the alternator; however, I need to purchase a Volvo alternator from a dealer. So why does other parts departments use the Volvo name such as AutoZone, Advance Auto when selling Volvo parts? If you have a Volvo 2007 S40, try starting the engine twice and notice your alternator will catch on FIRE.

I love my XC90. Its a 2006 with 61,000 miles. I have always completed scheduled maintenance/inspections on time. Today I was told I need a new transmission and radiator! For $7,000! With only 61,000 miles! This is inexcusable and unacceptable. How could Volvo USA build a car that cost $59,000 to purchase and expect us to pay $7,000 for a new transmission and radiator at 61,000 miles! I have contacted Volvo for a response here. I need some justification and maybe some help paying for the work. I will not stop until I get an answer as to why this could happen to a 6-year-old car that has been taken care of perfectly and with only 61,000 miles! Volvo should be ashamed.

Our Volvo has been in the shop for endless warranty repairs. Now, our warranty has expired. Each time we travel to Ithaca, NY to have the car repaired, it costs us $64.00 in fuel costs as we have to leave the car there a day or two and it requires two trips with two vehicles to accomplish this. Is this just a financial burden we have to accept?

I paid $43,100 cash for a 2000 Volvo from Mr. ** on July 6, 2012. It had minor wear and tear, which was expected. It had 126,000 miles. On Aug. 3, 2012, a message appeared to add coolant. I went to auto store, purchased coolant that was poured in the reservoir by sales associate with me under the hood. The message went off. I proceeded onto the interstate and the car began to smoke awfully. The check engine light popped on. It smoked even more and then shut off. My mom, my 1-year old son and I were in the middle of traffic. I called Mr. ** five times. When he answered, he said his phone is usually off then. I got it pushed on the side of the road and left it until I can get it towed to his mechanic on Sunday, which I paid $50. He never called. On Monday morning at 10 am, I called to confirm if his mechanic is looking at the car. He said he’d be to it later. At 4 pm, I called but no answer. I called Tuesday around 10:30 am. He answered and said, Oh, the head gasket is blown. You mustve driven that car hard. He said he couldn’t do anything but take it to the auction and sell it for $1,000 - $2,100 short of what I paid. As of Aug. 7, he hasnt answered the phone, returned calls or contacted me. Im a single mother with two small kids and I dont have $3,100 to throw away after having a car for a month or to get repairs. His neglect and nonchalant attitude makes me think he already knew the present issue and still sold a lemon bad vehicle. What are my rights or legal avenues? Also, the mileage now is a little over 129,000.

I bought my Volvo XC90 in 3/11. Before I purchased the vehicle, I requested the CarFax. I noted that it stated that the transmission was replaced in 5/09 by a Volvo dealership. I felt secure knowing the history of the car. I was hit by a drunk driver and he totaled my car. After the accident, I needed a car that would make me feel safe. That is important, I was afraid to drive after the accident. Also, 2 weeks before my accident, my daughter-in-law was killed in a car accident and left me with my 3 grandchildren. The purchase of this car was to assist me with safely transporting my grandchildren to their different events. I like the fact that it has a 3rd set of seats for the little ones. But I was very sad when the transmission light came on and the car started weaving. After researching on the internet, I found out that what happened to me was not unusual, that many people have been complaining about the same thing. Volvo XC90s from 2003-2005 have an increase incident of transmission failures. I called Volvo of North America and they told me to call a dealership near me. I did and the (Steve) manager of service at Superior Volvo in Missouri said that he would call the regional manager to see if they would do a goodwill repair/replacement since the transmission was just replaced 2 years ago. Steve (manager of service) called me back and said that they could not do a goodwill replacement at this time. I called Volvo of North America back and explained to them what the regional manager had said, that they would not replace the transmission at their expense. The lady at customer service for Volvo of North America said, after contacting (Steve) the service manager, that since the warranty is out, they are not responsible. So I guess if I replace the transmission, I should only expect for the transmission to last for 2 years. Why would I replace it if it is only going to last for 2 years or less? I worked hard to save for this car. I paid cash for this car, no financing, nothing. I thought I was buying a car that me and my grandbabies would feel safe in. I have contacted the Federal Trade Commission and have a reference number if you need it. I have also contacted the consumer protection division of my state. I dont think it is fair to ask me to pay for a part that is defective and the company had always known about this problem. Where is the fairness? Someone told me to sell it to someone else and get my money back. I cant do that. I wouldnt be able to sleep at night.

I have a 2005 XC90 2.5 AWD since new. It now has 132000 miles. Best car Ive ever owned. I am planning to keep it forever. The car has been super reliable and still looks brand new without having to do much maintenance other than oil changes, brakes, and tires. Fantastic SUV.

Has anyone else experienced premature brake wear on their Volvo (we have 2018 XC90). We were advised at 30,000 gentle driven kms that we need new rotors and pads. When we questioned the dealership on this they told us that Volvo brakes arent meant to last like the other manufacturers. They claim its for safety reasons, we dont agree, nor do the multiple mechanics (some Volvo mechanics) we have talked to since. Would love to hear if anyone else is experiencing this as well as it is a concern.

I have had my Volvo XC60 for one year now and have driven it 20,000 miles. It handles very well on dry roads, the T5 engine has plenty of power and the transmission is extremely smooth. It gets about 27 mpg combined city/highway but requires 91 grade. It is roomy and very comfortable to drive and has some great technological options. But there is much more road noise than many lower priced vehicles - I would have expected much quieter at this price point. The voice commands are useless; I have had voice commands in Ford and GMC vehicles for the last 10 years and got used to how well they worked but the Volvo is not even close - it is very annoying to try using it. The foot activated tailgate only works occasionally, usually when you do not intend to use it. The XC60 is good to drive on dry roads but is very scary to drive on snow covered roads; again, Ford Escape and GMC Terrain are much more sure-footed in snow. After owning this XC60, I would not purchase another Volvo.

We have a doomed Volvo truck and we are helpless. So the only thing I can do is beg for help.We purchased a truck last year from TEC Portland with a brand new trailer. The truck price was $80,000.00 and the trailer was $70,000.00. We gave $15,000.00 as a down payment and we paid $13,000.00 for the registration and other regular fees for the business.On our first trip, we had an issue with coolant leak. This issue went on for a long time until we got a big service done that cost us not only a lot of money but also a lot of down time. After that, we added up all the down time on the truck and it was more than a month, just on the first six months after purchase.We signed up for a roadside assistance for trucks and we got expelled for excess use of services, its a shame! Every time we have an issue, we are not able to get it fixed fast, the dealers are always full of service (I wonder why) and they never got parts on stock—a mess.Now we are down again for almost ten days and this is my recent nightmare:I just want to share everything that is happening now so someone can at least feel the pain that we are going through again.August 6: The truck broke down so I called Volvo Action. The agent asked several questions and said that we needed a tow truck. Case #: 3256917. We got a tow truck but they said they couldnt tow the truck and trailer together because the back axle was compromised. We had to hire a tow truck for the truck and another tow truck for the trailer. TEC La Mirada was closed for renovation and TEC Fontana is almost 100 miles away from the site. August 8: The truck arrived at TEC Fontana. First, I was told it was only a wheel seal and I got a $2,479.65 invoice from TEC. August 9: I got a different invoice for $7,597.57 (including $1,750 tow bill that was originally $1,340).August 10: I authorized the repair and requested a credit account.August 11: I completed the form sent by Tracy at the Finance Department.August 12: I got an email from Tracy requesting the second page from the credit application signed. Then she realized that she just sent me the first page. I signed the second page and sent it to her.August 12: At 7 p.m. Florida Time, I got a call requesting $3,300 in advance for the subcontractor that will do the axle repair. I explained that I needed to wire the money, but we are in Florida so we couldnt do it.August 15: I made the payment they requested.And today, August 18, I was told that the subcontractor is not there yet!Its been almost ten days and not only I am paying almost $8,000 to have this great truck repaired, I am also paying $60 a day of storage for the trailer and $68 a day for hotel to the driver (who just gave me a deadline until Friday to get the truck fixed, otherwise he will quit).So my loss, so far, is almost $10,000, not mentioning that I paid the truck on the first and wasnt able to do a single trip this month. I would like to know if we are the only lucky ones that deal with those issues because, honestly, I am getting to my limit. And I dont think anyone wants to see me below my limit.Tom from TEC Fontana was very helpful in the beginning but now, every time I call is a different story, sad story, of course. And I dont know why they requested money in advance if nobody is there to do the job!This is a shame to Volvo. And what upsets me the most is that every time something like this happens, its like we are the only ones who go through this. While my driver is there, he spoke to three other owner operators who wish they never had this garbage called Volvo Truck.We share the office with four different companies—four different trucks—and this is the newest and the most expensive truck. And guess what? The 1996 Freightliner that cost $20K is still up and running. Excuse my language, but I cannot think of any other names than garbage. Actually, I can, but I am lady and I wont go that low.I know you are not the owner of Volvo, but if I have to hear my customers, my boss and my driver complaining, someone needs to hear me too. I am going online now and doing a complaint in every single website I know to let people know about this mess. I have no choice, since I have no money to hire an attorney, sue TEC or sue Volvo. And I know that Volvo is well prepared for this—they should be—because with so many issues and so much money down the drain, I guess someone on this story is making money. And I am sure its not me! I will look for help everywhere until someone can help us: newspaper, Facebook, blogs, Twitter, church, everywhere. I swear!I would like to congratulate Volvo for taking another honest person out of business because truck payments were always on time though we could never count on this truck. And it’s funny because we purchased the truck from TEC Portland, we are being fixed at TEC Fontana and the finance department cant approve us for a $4,000.00 net pay. Its ridiculous! We are never late for a single day with our payments but its not enough to get us approved. This has to be joke. I have the receipts for all the repairs done at Volvo dealers and all tow bills for this junk. Now I ask, is there anyone that can help me replace, return, burn this piece of garbage? Maybe someone reading this will have the decency to call us and try to help. I tried to talk to our salesman Duane a couple of months ago and he offered us a great deal of returning the truck plus more money down and increase of monthly payments for an older Freightliner! Isnt that great?!

My parents bought the new 2016 XC60 in Dec 2015, arrived Jan 2016 - we have owned XC90 2004 in past with no problems, bought another for the safety and reliability. However the car dealership have been an disappointment. It has an electrical problem somewhere they cant trace. First replaced the amplifier a few months ago but the random & frightening loud sounds continue. Its unnerving to have the loud electrical sounds occur. It can be when you start in the garage, or just driving down the street - no warning. The Dealership says theyve not heard of this problem and are not offering a solution. I think the beautiful new car is a lemon and makes me doubt if I want to keep the Volvo. Its disappointing to see the dealership be dismissive of a senior adult couple who just wanted to buy a new car and are having this experience.

2004 V70 2.5L turbo, AWD - This car had come into our lives in 04/2014. It had 131,000 miles on it. In that year and 5 months. We have put on 27,000 miles. We so far have put new front brakes on it (rotors, calipers, pads). Rear rotors got turned. A new central computer module. 2 new headlights. A new passengers side mirror (just the glass is $123.00... HOLY CRAP!!!) Had to have 2 new keys cut and reprogrammed. One of them 2x (had to pay 2x too, cause the first time didnt work). Drivers side window needed new clips. Battery died out of the blue. The battery was fine. I even trickle charged it and it only took 6 hours to come to a full charge. I checked it with my multimeter to make sure it was charged cause I couldnt believe it only took 6 hours. Yup! Dead! Central Computer Module ate it up when that died. The computer module for the security system is dying now as well. $475.00 to get that fixed. Now the riders side door lock wont work. And check engine light came on and the car is acting like it has water in the gas. No power and I cant get it over 2k rpm. UGH! I realize I bought an older car. I realize that it has a few miles on it. But I expected a better built vehicle. The V70 had some great reviews when I researched it before buying it. It just seems like every 3 weeks to a month, another thing. On top of all these repairs is all the regular maintenance. Timing belt, wipers, oil, cabin filter, air filter, fuel filter, etc... We really do take care of the car. We really love the way it drives. The AWD is the best we have used yet. And the 5 cyl. turbo is plenty of power and with pretty good MPG. However, we will not be getting another and we will be dumping this economic problem A.S.A.P.! Oh yea, did I forget to tell you, our door dented one day when I was closing it and my hand pushed in the door panel. It wasnt even a hard close.

First of all, let me say Ive been driving Volvos for over 28 years and absolutely love this brand. Im currently on my 4th. The first Volvo I purchased in 1985 saved my life in a head-on collision. Im currently driving the XC60 and thoroughly enjoy driving this car as I am in sales and drive at least 25,000/yr. With that being said, the condition of the seats wearing in the lower lumbar is not up to Volvos usual high standards. I bought this latest car in Jan. 2012 and had to replace the drivers seat after just 4 months because the pigment was wearing off as if I had rubbed it off with sand paper. Its now early March, and the drivers seat again looks completely worn in the exact same area. Now, even the passenger seat is wearing, and Ive probably had someone sitting in that seat for less than a total of 5 hours since the purchase. I keep cars for a minimum of 100K miles and expect this kind of seat wear after at least 3-4 years of driving, not 4 months or even a year. I love everything about Volvos and have kept each one for at least 7 years or more, yet the leather on this model seems to be well below the usual Volvo quality standards Ive come to expect and have always been more than willing to pay. I hope Volvo will work with me to resolve this hiccup because being in sales, I understand the meaning of customer service after the sale. I look forward to getting this resolved and continuing to drive Volvos for many years to come.

I have been owning only Volvo cars for almost 15 years now, and my experience has been mostly positive. I sold my 2001 S40 with 142k miles, and it was still driving fine. No major repairs were made during the first 100k. Afterwards, repair costs started going up, but engine and transmission were solid. Ive owned a C30 for two years as well, and nothing ever broke down. Based on my discussions with Volvo mechanics, here is what I would advise you:1. Never buy a new model within the first 1-3 years of introduction. Engineers keep improving these cars year after year, based on real driving experience coming from customers. By the 4th year of production reliability improves to superior levels. 2. Stay away from fancy electronics, add-ons, options, sunroofs, and so on. Their engineers spend most of their time and money on safety/strength, engine and transmission. 3. Buy the most common engine in production, especially one that can be found across platforms. 4. Change the oil on time and do the required maintenance. These cars may give you headaches from time to time, especially with high mileage. But if there is ever an accident, you will walk away laughing and texting. Volvo is still a great company, even under Chinese ownership.

This is my second Volvo and this one is literally falling apart on me; I am talking lemon... The leather seats are all falling apart; they have actual holes from the sun, I am assuming, and the headliner is all falling down. From the day I bought it, I have had no air conditioner. In the state of Florida, I drive around in 101 degrees in the summer. I have always had so much good to say about Volvos and do stand behind them but the one I have as a single person, I am the only driver to and from work.The outside looks great; it is the inside and now the air bag sign is on and they are not working. Really???? I paid a lot of money for this car and I am so disillusioned to say the least. So for whatever it is worth, this is what I am dealing with. Somehow I am stuck with this vehicle that is falling apart on me and financially there is nothing I can do. Is there any call back on any of this for this vehicle? Anyone, somebody, anybody???

We owned a Volvo V70 XC for over 17 years with low mileage of only 67K+ miles. We took it to service always on schedule and had received good service. Recently we moved to California. We took our car for full service immediately upon arrival. Soon after the full service we found our handbrakes rather not so responsive. We brought it back for adjustment. Next, we noticed that the AC does not work, brought it back and was told there was nothing wrong, but the serviceman topped up the coolant a bit. We went on a trip through the hot dry interior of California assuming the AC is fixed. The AC did not work and we had to suffer 110 degrees in the car. We brought the car back the second time. We were told the service had refilled the AC with an extra amount of coolant and we paid $130 for labor plus the coolant cost. Took the car home only to find the AC still did not work. We went back for the third time. By now we told the service dept attendant that the problem must be with the fan. The serviceman checked the fan finally, found it defective, and installed a new one. We were presented a new bill of $139 for labor plus cost for the fan. We refused to pay for the labor charge because they failed to check the fan from previous visits, and we had to return for the third time to get the AC fixed. The serviceman refused to settle telling us that we did not tell the service counter attendant to check the fan. He denied responsibility and blamed us instead. We argued the problem involved two parts, the coolant and the fan that makes up the AC system and that the serviceman should have inspected both parts and repaired accordingly. It was the most unpleasant experience we ever had over 17 years of owning this Volvo. We do not think we would consider another Volvo.

Volvo makes a great car. Whenever I get behind the wheel of another car it mostly feels like Im driving a tin can. AND, we picked up our Volvo in Switzerland. Volvo paid for the trip. My Volvo XC60 is a 2013 and my repairs have been minimal, I get great gas mileage. I have no doubt then when Im ready to purchase another car, itll be a Volvo.

I too purchased a 2009 Volvo 780 from TEC Volvo in Portland in May 2012, with 436k miles. The list of repairs is extensive and ongoing to this day. Started from second day of ownership with 4 batteries and has grown to include the following list, minus dates but all documentation is at hand: 1. 2 CAC 2. 2 turbo to CAC pipes 3. 1 CAC to intake boot 4. 2 belt tensioners 5. Idler pulley 6. 1 alternator 7. 1 differential pressure sensor along with cleaning of venturies. 8. 4 boost sensors (2 on manifold, 2 on mixer box) 9. Exhaust manifold 10. EGR 11. Injector #3 and 6 injector cups 12. 1 turbo 13. 1 bellows pipe (flex pipe on exhaust) 14. 1 clean 7th injector. The next day, replaced the 7th injector. 15. I-Shift transmission (thankfully under warranty) 16. Clutch - one month after transmission along with several trips for engagement and disengagement issues resulting in several thousands in bills just to find the transmission had the wrong programming 17. Rear ends and power divider rebuilt because of broken thrust washers and damaged gears. 18. Brake shoes, slack adjusters and chambers on both rear axles. 19. Several air leaks 20. Exhaust clamps had to be replaced because they failed behind cab. 21. 3 rear suspension leveling valves 22. 1 cab leveling valve 23. Fuel pump/power steering pump 24. Engine wiring harness 25. Manifold and EGR gaskets due to leaks after repairs. 26. Hood struts 27. Shocks all around the truck28. Had to replace all ten tire because of some kind of foreign substance inside destroyed the internal lining of the tires (looked like grease or tire goop in large quantities.Now, I just yesterday spent $500 to dyno the truck and it falls on its face so bad that they could not complete the dyno test. Lost 58hp in 160rpm drop and now Volvo tells me I need 6 injectors and cups which runs 5-6k dollars and the problems continue. One thing that has plagued me since purchase is fault mid 128 sid 102 fmi 11 manifold boost pressure/root cause unknown. Tens and tens of thousands and still no fix. In 13 months of ownership, Im over $50k in repairs and another $50k+ in lost revenue and down time. Damn ridiculous if you ask me. Im broke and Volvo keeps playing guessing games and throwing parts at the truck instead of fixing the POS.

I bought my Volvo in 2012 and it was brand new at the time. I have had minor, manageable issues with Volvo ever since (replacing fuses, replacing a rear shock, etc...). However, while bringing it in for my last service, I completely ran out of oil on a secluded road with very little cell service (I was so lucky I could call for help). My oil pressure light came on and I pulled over immediately. When I checked the oil, there was not even a drop. I called Volvo and they said to continue driving until my car could go no further, seriously?! I called my father-in-law and he brought 4 quarts, which we added, and it barely registered on the dipstick.Volvo currently has my car, is replacing the piston rings, since that is what caused the engine to burn oil. They gave me a loaner car for a week. They admit that this is Volvos fault and are replacing the rings at no charge to me. However, after I started doing extensive research into this issue, I stumbled across a recall on my car. Volvo recalled certain 2011-2012 vehicles that were not alerting the driver of a low oil pressure situation. After calling and talking to the General Manager at Smothers European in Santa Rosa, I was told that they have made at least 10-12 of these piston ring repairs, and replacing the rings is what Volvo has advised them to do. I dont think that is acceptable. Any kind of engine problem, especially running on no oil, really damages the entire engine. I would be happier if they replaced the whole engine, but not satisfied.For something that is a design flaw with Volvo, customers are being forced to accept a flawed product, which will greatly reduce the cars resale value. This is unacceptable and Volvo needs to compensate customers appropriately to stand by the companys claim that their core values are quality, safety, and environmental care and that they are working with energy, passion, and respect for the individual.

My husband purchase our Volvo XC90 2005 on 2005. The dealer assured my husband that our children and I were safe traveling on this car while he was deployed in Iraq (15 months). Even convinced my husband to buy a $2000 extended guarantee that the Volvo dealers NOT honor. Since I got the car I started receiving the information about this recalls, one month after I have it started the squealing noises, but the dealer was unable to hear it. On 2010 the warning light for the Alarm system came out. I called the dealer and explained about the issue. Because the car was close to the 60.000 miles maintenance service I was told to wait. They did the 60.000 ml service (oil change and washed the car) but the alarm warning light was no checked, neither fixed. From about the $250 plus taxes that supposed to be charged they present us a beautiful bill of $799.98 (they asked first how we are paying - my husband said cash). We’re driving home then we notice of the Alarm system warning light. I called the dealer. They told me that the problem was fixed. Early the next morning I had to take my husband to Dallas Airport for another deployment. I called back the Volvo dealer the following days. I asked how much this would cost me to fix the warning light. They always said they dont know. I been so afraid to take my car to the Volvo dealer, because I know that they do not honor the Volvo promises. I think the Volvo XC90 is a gorgeous car and has many safety features. But the Volvo dealers are greedy and incompetents. Because that so many people walk away from buy it, and those who owned it, sell it just to NOT deal with the dealers.