My unsafe and unreliable Volvo XC60. This is why I will never buy a Volvo again. A 1 year car which has been almost 4 month under repair, with problems affecting the engine, transmission, consumption, start and stop system, software... The Volvo customer support has been very bad. NEVER AGAIN!!! www.unsafevolvo.com

I bought a used car from this dealership in the beginning of October. The sales process went very smoothly since I paid market price for the car and there was little haggling involved. I was relieved that I finally found the car that I wanted. Things started to turn sour after two weeks of owning the car. First, when I was having the air filter changed on the car (it was really dirty so I dont know how the car passed their so-called 150-point inspection), I noticed the plug that is supposed to be plugged into the brake master cylinder was unplugged. I figured it just came loose, so I plugged it in. After I turned on the car, my dash lights came on like a Christmas tree; and the TCS light, brake light, and an exclamation mark light stayed on.I was starting to get worried because a car I just bought from a reputable dealer, I thought, had problems with the most important safety function of the car. Theyre brakes, for gods sake. How can they do this? I called the dealer and talked to the sales manager to get this checked out. He said, Let me see what I can do for you, and I will give you a call back. After a few days and a few messages I left for him, I received no call back. On top of that, the check engine light also came on. Out of fear for my safety, I brought the car to my trusted mechanic and found out the brake master cylinder needed to be replaced, along with two oxygen sensors. My mechanic mentioned to me if these were issues with the car, the car cannot pass smog and they cant sell me the car. This really worries me because I have not received my registration in the mail.Almost two months later, I received a notice from my lender saying the registration is pending due to missing smog certification. I started feeling like I have been scammed on this car. I immediately called the sales manager again. This time he picked up. He probably was also notified of the smog certification. I was told to bring my car in for the smog. I asked why he didnt return my call last time. He said his service advisor was supposed to call me to bring the car in. I told him the smog is more important to me at this point and I already had the repairs done. He then told me, Bring in the receipt for the repairs. I will take care of it for you. Great, I thought, this could make it a little bit better for me. I brought the car in to get smogged, and the car passed with flying colors. Because my dad has the receipt for the repairs, he said, Just give me a call when you have it.”I have been calling and calling, messages after messages, I still have not heard back from him. On a recent trip to southern California, I had a chance to use the AC due to the weather being cold in San Jose. You guessed it - the AC does not work. It blows out warm air. My parents and sister were sweating in the car as we were sitting in stop-and-go traffic. I found out this dealership is owned by AutoNation, a publicly traded company and one of the largest auto dealership group in the US. I went on their website looking for help. After chatting with a representative and giving her my information, I was told her manager will contact me within 24 hours. I was not contacted by anybody. I guess Im on my own. This has got to be the worst car buying experience for me. And I have bought four other cars within the past 5 years for my family and myself. Please avoid this dealership and do not let this happen to you.A dealership that is willing to unplug a plug going to your brakes and skip on a smog check for your vehicle is so unethical that words cannot describe. For this experience, I will never buy from any AutoNation dealerships again. I will also not buy any Volvo vehicles.

I found the perfect car online at $31,000.00 with low miles. I went to OSteen Volvo in Jacksonville FL and drove the car and knew this was my car. I brought my 2007 Convertible Solara (excellent condition) for trade. I came back to dealership, check in hand and found out another $3000 had been added to the bottom line and only $4000 for my trade in. When I said no something isnt right, I was told, sorry, nothing we can do, and we left. The next day I called the manager Rex ** and wanted to ask questions about the $3000 and he told me, it is what it is and hung up on me. WHAT KIND OF CUSTOMER SERVICE IS THAT? Just because you cant answer the customers question, please leave the juvenile attitude at home and put your big boy pants on and act like a man. I have since bought a Mercedes and I am very satisfied but I think people need to know what kind of service to expect at OSteen Volvo.

The car is not running right. When I reached to speed 100 km per hour on gear 5, even if I trample on the gas pedals, the speed of the car increases very slowly to reach 120 or maximum 130 km per hour and no higher even if I put my foot on gas pedals much longer. And if I am going up on a hard road, the car looks like it is dead and I put on gear one and sometimes on gear two to let the car go up.Note: My car is a Volvo S40 4 cylinder 1600cc model 2007 and its counter is around 200,000. I live in Damascus, Syria and I fix my car in your branch of maintenance in Damascus from around six months and they do these steps. They changed the fuel pump and the problem did not get solved. They cleaned the four fuel sprays in the engine and the problem did not get solved. They scanned the car on their computer program and no faults appeared in the engine. They separate the catalyzer to see if the car strength comes back then we know that the problem is in the catalyzer but the strength of the car did not come back so: not the catalyzer nor the fuel pump nor the fuel sprays. Your company told me that the problem is in the fuel and I did not accept the idea and consider that they did not know how to fix it, so please let me know.

Im writing you in frustration and disappointment as to the very poor customer treatment Ive received from Volvo USA. Ive many emails on file, between us which cover the situation. It has to do with an engine fire to our 2009 S80. This was well documented in a recall of this car and model year. Our Volvo did catch engine fire due to the exact circumstances as outlined in the 2009 recall. Volvo agents inspected the car, it’s obvious the car fire is precisely as described in the recall! I sent Volvo service records and a complete CarFax history, proving this car has been impeccably maintained exclusively by authorized Volvo dealers. I’ve accumulated a lot of data, that IN FACT our model and year WAS on Federal recall lists for this exact situation. Our Volvo is a total loss. The engine fire left it with no useful value to anyone. We need to buy another car but unable to afford one at this time. I appeal to you to find us a way through this loss. ++++++++++FYI: Volvo Recall R214: Engine Cooling Fan Module/Johnson Electric - 2009 Volvo S80. This situation may result in loss of cooling system function and engine failure. The driver may not have sufficient time to react to the warning light(s) or the text message in the instrument panel, increasing the risk of a crash. Engine And Engine Cooling — Cooling System — Fan. Volvo is recalling 17,614 MY 2008-2009 S80, V70, and XC70 vehicles. The engine cooling fan may stop working due to a software programming error in the fan control module (FCM). Summary: On certain passenger and sport utility vehicles, under certain operating conditions, some electric cooling fans may overheat potentially causing heat damage and, in rare instances, a fire in the engine compartment. Consequence A FIRE IN THE ENGINE COMPARTMENT COULD OCCUR.

At 70,000, the transmission on our 2002 V70 started flaring between 2nd and 3rd and 3rd and 4th. The local Volvo dealer and repair shops said we needed a new transmission, at a cost of $4k-$6k for replacement. No one could guarantee that the transmission wouldnt fail the same way, and that there were a number of Technical Service Bulletins related to the V70, from a defective solenoid cover, software upgrades, frequent drain and flushes, etc. A Google search reveals hundreds of owners of this type transmission that have experienced similar failures. Recently, a class action suit was won on behalf of owners of the XC90 model over transmission failures. Given the number of failures, and simlar problems with the XC90, this is obviously a defect in the manufacture of the transmission, or a poor design.

Had 2003 V70.. Great car, No problems. Bought 2014 XC60 and we still have temporary tags and this car has already been towed in twice, died (battery) second, overheated. Volvo of Triad in Winston-Salem, NC lied about everything! There were scratches on hood and they took touch-up and made a mess. They told us it was Local, it came from FLORIDA!!! They sold it to us past 30,000 miles and then we found out 30,000-mile service had never been done! And it was a certificated pre-owned. Now key fob does not recognize. Stay away.

A general $100 inspection and oil change turned into a $4,900 repair bill. In short Volvo of Oakville removed an integral part on my car without warning or consent. 2000 KM later the car died and was towed to the nearest Volvo dealership who examined the car and determined the part removed by Volvo of Oakville allowed water and debris into the engine bay, causing the timing belt to slip and ultimately resulting in $4,900 of damage.On August 13th, 2013 I took my car to Volvo of Oakville to be serviced in advance of a drive to Winnipeg and back. Upon completion of the servicing I was informed there was a defective part called the belly pan which was removed without notice or consent. I was advised that they were unable to replace the part because it was not in stock. I asked how the removal of this part would impact my trip and was informed it would not, and that I could travel to Winnipeg as planned. It was recommended I return before winter to have the part replaced.August 24th, 2013 I drove to Winnipeg. On the morning of August 26th, 2013 I departed Winnipeg to come home. My car broke down 100 KM into the trip. I had the car towed to Volvo of Winnipeg where they inspected the car and provided a diagnosis that the missing belly pan allowed water and debris into engine bay, and caused the complete engine failure resulting in $4855.06 of damage. These findings by Volvo of Winnipeg are in writing.I called Volvo of Oakville to inform them of this and ask for their assistance. I invited them to inspect the car before authorizing any repairs. They declined. Instead, they directed my concern to Volvo Canada. I spoke with Volvo Canada and they assured me my grievance was with Volvo of Oakville. I was stranded in Winnipeg. My only option was to have the car repaired in Winnipeg at my own expense. September 9th, Volvo of Winnipeg completed the repairs and I drove home. September 16th, I detailed my position and emailed a request for compensation to the President of Volvo of Oakville. September 17th, the Service Manager at Volvo of Oakville replied and we began a month long exchange of emails in an unsuccessful attempt to resolve my grievance.CORE ISSUE:It was negligent of Volvo of Oakville to remove an integral part from my car. Not only was the part removed without my consent, Volvo of Oakville removed it knowing they did not have a replacement part in stock. In addition, Volvo of Oakvilles recommendation to travel without this part is grossly negligent, especially since written evidence provided by Volvo of Winnipeg points directly to the car failing because the belly pan was not there to protect against water and debris. I have an audio recording of Volvo of Oakville technician, Andre ** (who I have been advised is no longer employed by Volvo of Oakville) recommending I travel to Winnipeg and back without the belly pan. This negligent recommendation lead to the failure and damage to my car.Volvo of Oakville has challenged the competency of Volvo of Winnipeg. In addition, they have denied that they recommended I travel to Winnipeg without the belly pan even though I have an audio recording of the technician recommending I *do* travel to Winnipeg without it. Do yourself a favor and do not have your car serviced here unless you are independently wealthy and LIKE BEING WRITTEN TO IN ALL CAPS BY THEIR SERVICE MANAGER MICHAEL **.

Our new XC60 EDrive has had a number of problems. The one lasting the longest and most frustrating is our door locks/seat position settings. To make the vehicle keep the seat from automatically moving by itself, we have to set the door locks so that when you open one door it unlocks them all. The engineers in Sweden have been working on it to no avail. I wont drive the car anymore because I dont feel safe in parking lots unlocking all of the doors. Customer service doesnt even respond to our calls or emails. We thought when we bought a luxury brand, we would get safety and service. Turns out we are getting neither.

The Conti Sport Contact In 225/45R17 only lasted 20 km. Equipped in factory by Volvo. Continental disclaimed with that I may have a voucher through the wear, logically as the wear was not in 95% they will pay in a voucher. Return the tire, since the legal limit was achieved they would refund about 5% of the total cost. It was the most stupid offer that has being given me. Do not buy Continental or Volvo, because Volvo completely ignored the claim - nor answered

They covered the majority of the repair. I am satisfied.

Searched and waited for the color combo and features on this car. While waiting I should have done some homework!! I take my car to the Mission Viejo Volvo for service, when purchased a seam of the leather was coming out, had to take it in three times to get if fixed and made sure they didnt just shove it up with a screw driver like the first two visits. THE CAR RUNS OUT OF GAS!!! Your control can say you have 30 miles or 50 miles... you will still run out. We dont let it go below 100 miles, the GM at Viejo after bringing me in his office and closing door said there is just no fix for it.The parking brake goes on while you are driving or stopped in traffic or at home and cant get it out of park... Very nice with the other patient drivers honking!!! This is my second time back in 6 weeks for brakes. First week in July they said they replaced brakes, pads and rotors! However I keep ending up in the middle of the intersection, well you guessed it less than two months later same problem. Manny says I have a lot of miles on the car so makes sense, never checking the records to see that it was just done. Just told me it was going to cost a lot.Also brought it in because the car sounds like a muscle car, the service guy asked me if I made it sound that way... Oh yea, sure. Pretty blonde mom with three kids wants to sound Gangster. No its only that the catalytic converter has gone out, they have ordered one. Maybe another week. They have had it this time three weeks. They said they were working on all the other computer problems while they wait, and may have to send a guy to school about how to fix the whole parking brake issue. My reason for buying the car was I have two new drivers in the family. They wont touch this cheered safety vehicle. Its a nightmare. Since I have had the car 10 months, they have had it 10 of those weeks and counting in the service department. Help, anyone, help me get free of the monster on wheels!!

If you have a Volvo car I hope you do not have to buy Volvo parts for it. I needed the plastic back part of a wing mirror and had to pay 120 for it and had to fit it myself. It is just a rook off for something they paid no more than £5 for.

This is my fourth, and last Volvo XC70, because its discontinued. I have a 2015.5 T6, fully loaded and costing $50K. Today I took the car in for a 30K service. They told me that the rear brake pads were worn and the rotors were groves, - $600 fix. Really, this is unacceptable at 30K miles! Get a grip Volvo, you wont keep customers with this shabby warranty.

Volvo is very good and decent. I like the tape in the car. I like the size as its smaller and compact. It has nice color, comfortable seats and great design. Overall easy to drive and to park. But it is too expensive, hard to maintain and do repairs for. It is a bit unpractical and a bit weak for longer distance. It is too much of a city car and not functional inside for water bottle area and trunk opener. There are a few features that should be improved over time, but not a bad model.

Bought a new Volvo S60 2012 from Carlsen Volvo in Palo Alto. The paint started to peel with less than 13K miles. They stated that it is caused by sprinkler water and therefore not under warranty. The car must be completely repainted since the paint is peeling on the entire surface. It cost me $8609.66 to repaint.

I contacted Volvo because I found a crack in the rim of my 2008 S80. I had previously visited the dealership on several occasions because of air pressure issues as the light was coming on frequently. Volvo is not willing to take responsibility for what was most likely a faulty rim since the car has over 60k miles on it. I thought wheels should last the life of the car????? Then I have read multiple forums in which many people have been through this problem worse than I have.

After some communication with the company, I got a full reimbursement of the price difference.I guess each case is different. I do suggest to communicate with the customer service department as much as you can; most of the time, the issue can still be resolved. If you are so unlucky and encounter a similar situation that I had, be patient and hold your ground. After all, a big company still cares about their reputation while trying to save cost. Although the process was tough and long, I am glad the result turned out to be reasonable. I hope the same unfortunate accident would not happen to you, but if it does, stay calm and go through customer service to fight for your rights seem to be a good way.

I like my Volvo - its a good, solid car. I love my cars heated seats, sun/moon roof, dual temperature controls, and polished wooden steering wheel. I also like the heated mirrors, headlight wipers, 40/60 fold down back seats with a pass-through, and spacious trunk. The gas mileage could be better though, and theres only ONE cup holder. Then the electronic switchblade key with electric lock control is hideously expensive to replace. Also, since we dont have a Volvo dealer anywhere within 100 miles, no one wants to work on it.

Volvo makes a great car. Whenever I get behind the wheel of another car it mostly feels like Im driving a tin can. AND, we picked up our Volvo in Switzerland. Volvo paid for the trip. My Volvo XC60 is a 2013 and my repairs have been minimal, I get great gas mileage. I have no doubt then when Im ready to purchase another car, itll be a Volvo.

Im a Volvo enthusiast. Not just an owner. Weve had 4 Volvo cars in 6 years, and I got my dream car when my husband agreed we could trade my 2015.5 S80 in for the new body style of the S90. I want to love my car, I do! I actually DO love my car, but I dont love the issues weve had. We bought a 2017 S90 Inscription, with all the possible features the car can have. Seriously, theres not an available option this car doesnt have.My car has been at Volvo of Fredericksburg 15 times, in less than 2 years. Thats shameful. Not just for minor issues, either. Some of them are minor, but most of them are not. One issue contributed to a minor accident. First the leather dashboard bubbled up. Okay, it gets hot here and my S90 was one of the very first ones sent to the US, it sat on the lot for a while. Its an expensive sedan in a world that wants crossovers or SUVs. So it was there for many months I guess, before we bought it. They were happy to take the car and replace the dashboard. There were 3 or 4 minor issues that first trip to be repaired. I was given a nice loaner while it was being fixed. No problem! Love Volvo! Okay, a couple weeks later Im driving with my kids in the car, and the entire infotainment system shuts off while Im driving. Just makes a loud noise and then goes black. In about 30 seconds it reset and came back on. But that freaked me out! The thing just failed! And by this time, just a couple months into ownership, there were also several areas on the touchscreen that had either de-laminated or were dead pixels. So they took the car again, for longer this time, and told me they had completely replaced the infotainment hub and fixed the screen. I got the car back, it looked better and seemed fine.That was the start of the last two years of hell. I cant get in my car and just drive. Its sad. I get in my car and I have a special spot I put my phone where its easy to access because odds are good Im going to need to record whatever issue is happening next. You can Google or go to Youtube and see my videos of the infotainment system failing - its happened twice more since then, once while I was doing 70 mph through the Wasatch mountains of Utah, the whole system just going black while driving including the digital gauges as well as the touchscreen area. All of it. Just shut down while Im doing freeway speed in a dangerous area. I got that time on video too (well, the tail end of it as it starts resetting itself).Ive had warped brake rotors replaced. Ive had issues over and over with the BLIS system, issues with the infotainment system thinking Im on a call through my cell phone when I get in and turn the car on - I have to unpair the phone and completely reset the system to get it to STOP. I turn the car on and the audio doesnt work, as it shows there is an active phone call... to ME! Its an outgoing call from my phone to my phone that the car initiates somehow. Its been months and that issue still isnt fixed.There have been physical issues, there have been software issues. Every time I take my car in, they do software updates and tell me its fixed for sure this time. Sure it is. Not like Ive heard that before. This last time, they finally sent a field rep from Volvo to talk to us about the ongoing issues. The rep floated the idea of putting us in a different car. I objected LOUDLY at first. I am very attached to my car, even with the issues. I love my car! I love the way the sound system is, I love the way it handles, I love my car. Its beautiful. We even gave it a name! So I wasnt interested at that moment in even considering a trade, I just wanted it fixed. So we left it once again to have the infotainment hub changed out, and that night my husband and I talked about reality and the issues with the car. I decided it would be better to trade in the car having SO many issues and I could learn to love another one. We called and then emailed to tell them we would prefer to go that route, and apparently they offered my husband $2,000 toward putting us in a different car. Seriously? Thats like an insult! They helped us find a bank that would do the loan with a lot of negative equity because my 2015.5 Volvo was so new at the time. Now that theres an issue with the car, they cant seem to work very hard to fix it. And the last time the infotainment system shut down, just a couple weeks ago, I was alone in the car and couldnt pull my phone out to make a video. It was raining and I had traffic all around me, in the dark, on a road under construction so Jersey barriers narrowing the lanes. Because I have no video of the system shut down this time, they tried to say it didnt happen. I have video of the same day of the other issues happening, like the BLIS not working or working only at times, and they acknowledged that. Of course they pushed a software update and the issue is fixed for sure this time.Sigh. I guess at this point we have to get a lawyer. I didnt want to do that. I have wanted nothing more than to love my S90 the way its designed to be loved. I want to get in it and just drive, with the sunroof open and the music up loud with no worries. I cant do that, because I know at least 50% of the time, *something* isnt going to work. Fortunately, when the infotainment system and electronic items suddenly fail and it goes dark, I dont lose my brakes. I guess the engine doesnt shut off, so technically Im safe when it happens. Right? Would you feel safe with your cars entire system in the cabin shutting down while you are on the freeway in traffic? No? Me either. Its so sad, and Ive been so hesitant to throw this out on social media or go to the news media, as I think Volvo truly tries to be safe. I think Volvo has a mission that is worth something. I agree they typically provide cars that are worth the money. However in THIS case, theres a serious issue with the car that hasnt been fixed. Its at the point where clearly there will be issues long after the car is no longer under warranty. How can I keep this car, knowing that in another few months Im going to be paying out of pocket to fix all these issues? This isnt right, in any way. All they need to do is take this car back and make a *reasonable* accommodation to put us in a different car. I dont want an XC60 (what they usually put us in for a loaner as they dont even have any S90s on their lot, wonder why?). I want an S90, but one that doesnt require being in the shop for days at a time every few weeks. Ive not had a single month where nothing went wrong with my car. Not once. I encourage you all to do your homework before plunking down the money to buy a Volvo these days. We will be switching to another car manufacturer as soon as we can. Audi or Jaguar.

We recently ordered a new Volvo V90CC and when it arrived it did not have the option package that we ordered but did have an another, different option package that we did not order or want. Volvo Laval admitted their mistake but could only offer a replacement for delivery in five months. This timing was unworkable for us and, in return for a small discount, we were forced to take the vehicle and pay for the unwanted option package. Volvo Lavals position was we have to make money on every sale. We appealed to Volvo Canada and their response was too bad because you accepted the car. Over the years we have purchased a lot of vehicles, some better than others, but this experience of being forced to pay for options that were the result of the Dealers error is the worst. A very good reason to not deal with Volvo, ever.

On August 20th, 2016, my wife and child ran out of gas in her brand new 2016 Volvo XC60 which she paid $43,000 for. She purchased the Volvo because of reputation and safety. Volvo uses their roadside assistance as a selling tool. My wife and child sat for 2 hours after being told it would be less than one hour. No one followed up with her, gave her any update at all. It was 90 degrees and they were not close enough to walk to any store. A kind gentleman finally stopped, gave them water and snacks and then came back with gas. He did not take a dime. I called Volvo to voice my displeasure and it was then they called my wife. At this point, it was too late. Roadside assistance is good but only if they actually assist.

I have a 2015 Platinum XC60 for which I paid a lot extra. It has the leather interior which I thought until just recently was awesome. Has anyone who has a similar car experienced that the leather fabric on the dashboard area below the front window is totally peeling up? I keep my car garaged 99% of the time when it is not being driven and for unknown reasons, the panel below the window is coming apart. The dealer has turned the matter over to Volvo and I am waiting to hear what they will do about it. The dealer said they have never seen this before. The car only has 12,000 miles on it and the upholstery is now shot? I dont get it.

My husband and I purchased a 2001 S40 Turbo with 113,000 miles. It’s a very well kept car with no signs of oxidation on the exterior paint and the inside was well preserved. We knew it was an older vehicle, so we checked out its history with CARFAX. We were pleasantly surprised with the history being nothing but just the basic maintenance. We had test drove it and also tested its acceleration on the freeway before purchasing. All was great until 4 days later. I was at a drive thru with the vehicle in park mode when all of a sudden the car started to accelerate to 1500 to 2000 rpm! It totally made me uncomfortable to drive it back to my home, which was about 6 miles away. On the way home I was coming to a traffic light and the car accelerated on its own again, so I stepped on the brakes and it was still accelerating almost making me hit the car in front of me! I made it back home and told my husband the problem that occurred. I was scared to drive it after that. My husband and I took it out for a test drive and the vehicle accelerated on its own again. We took it to 2 authorized Volvo repair businesses. The first one said the throttle needs to be cleaned for $145.00. The second repair man said he would have to change the ETM for $600.00 and for us to only use one repair shop to do all the maintenance and repairs—dont go to more than one shop. My husband is the only one working right now for our family of 5, so he has been working overtime to get the $600.00 for repairs. One night, on the way to get some dinner (1 week of owning the vehicle), the car started to accelerate in park mode again, but this time it was staying accelerated at 2,000 rpm and would not go back down. All of a sudden, the radiator exploded with no signs of overheating! We had it towed home about 4.5 miles back home. The tow truck driver said since hes been in the towing business, this was his first time to tow a Volvo just for a mechanical problem. He only picks up Volvos that have been in accidents. Gee, only accidents? That’s weird. We now have had this vehicle for 2 weeks and it’s sitting in our drive way. We used all of our tax return refund on this very clean and pretty car. I thought when we purchased a Volvo we would be safe because of the reputation they have in safety and luxury. How sad for Volvo. There is now way I can sell it. We just have to take a loss and junk it. I would not want anybody to drive this vehicle—it’s dangerous. My husband and I are sharing a 94 Toyota pick-up with 250,000 miles with no air conditioning or power steering. And it takes a licking and still keeps on ticking with no problems at all! We will never recommend to anyone to purchase a Volvo.

This is my second Volvo and this one is literally falling apart on me; I am talking lemon... The leather seats are all falling apart; they have actual holes from the sun, I am assuming, and the headliner is all falling down. From the day I bought it, I have had no air conditioner. In the state of Florida, I drive around in 101 degrees in the summer. I have always had so much good to say about Volvos and do stand behind them but the one I have as a single person, I am the only driver to and from work.The outside looks great; it is the inside and now the air bag sign is on and they are not working. Really???? I paid a lot of money for this car and I am so disillusioned to say the least. So for whatever it is worth, this is what I am dealing with. Somehow I am stuck with this vehicle that is falling apart on me and financially there is nothing I can do. Is there any call back on any of this for this vehicle? Anyone, somebody, anybody???

We purchased our Volvo XC60 about 19 months ago after our first child was born because we wanted something safe and reliable. Right from the start, the vehicle started having mechanical issues. It has been to the service center between 10 -15 times for all kinds of issues including the transmission, rotors, and now the brake fluid draining out twice within a few weeks, which the service center found to be a leaking caliper. Since receiving the vehicle back, I have noticed a puddle under my vehicle again. I feel like I am just waiting for the brakes to go out while I am driving down the highway with my 21 month old daughter in the back. There is also the unresolved noise coming from the engine compartment with the vehicle off that we recorded on video. We were told that the same issue had only happened to one other vehicle in the nation and they don’t know what caused it. So, it wasn’t fixed. It has made that noise on two separate occasions now. We filed a complaint with Volvo corporate on January 2, 2019 after the vehicle was towed in on New Year’s Eve because the brake fluid had drained out of it again. We were told we would be contacted with a decision about Volvo buying back our faulty vehicle within 24-48 hours. The corporate rep said that she had never heard of a vehicle with such extensive issues. Finally, two weeks later I received an email from Volvo corporate letting me know that they were offering us $4000 in trade assistance. The problem with that is the total purchase price of the vehicle was $36k plus tax, so $39,591. The current average KBB trade in value is $28,500. So, Volvo corporate is expecting us to take a $7000 loss on a vehicle we only owned for 18 months and had planned to own for a very long time. Not to mention the closest match (without moving to an older model) for a pre-owned vehicle at our local Volvo dealership has a sticker of $39,900, so we will would have to shell out at least $3000 more, or what is now $10,000 total just to get into an equivalent vehicle. And if we just decide to get rid of it and buy a different brand vehicle, then we lose an additional $3,000 in the extended warranty that we purchased and the $4,000 trade assistance they offered. So, we either wait until the next malfunction, which should officially qualify us for lemon law, and risk getting into an accident, or we take a major loss on this vehicle. When I asked how they justified making their customer take that kind of loss on an obviously problematic vehicle, I was told that my “case has been reviewed at the highest level and any further communication should be through Park Place Volvo” (my local dealer). So, they obviously recognize that there is a major problem, but they don’t care about fixing the situation with little or no loss to their customer. After my last communication with them, I posted my story and the video of the noise from my engine on their Facebook page to share what has happened and warn others. Yesterday evening, Volvo blocked me from posting to or liking anything on their page and deleted my comments. On top of that, I also noticed that others that shared a bad experience were deleted and blocked as well. So, their way of maintaining their impeccable reputation is just to sweep the bad experiences under the rug and make their Facebook page look like it’s full of happy, satisfied customers. I’m absolutely shocked at their antics and how unethical their practices are. As soon as the government shut down ends we will be filing a complaint with the FTC as well.

Purchased 2004XC90 from Volvo dealership in Atlanta, Ga. The car was a certified pre-owned Volvo with six year 100k extended warranty. I noticed the lug bolts were changing color and at a dealer service I mentioned to service adviser. He actually made a notation on my service paperwork. The car was under the mileage restriction as well as the time restraint. This car has been maintained to the gills with all services during this time being done at Volvo Dealership(s). People are amazed at the condition of car when we tell them its eleven years old!Volvos solution was to put cheap plastic (chrome-looking) caps over the lug bolts. They provided at no charge. This was the only item on the car that did not look right. This past year, after having numerous problems with cheap caps coming off, getting removed at service and not replaced at either the dealer or National Brand Tire Store, I decided to research after market lug bolts online. I also went to Volvo Dealership to purchase one lug bolt to have as a reference to several aftermarket lugs. I wanted to make sure I was getting same size lugs. Interestingly, the Volvo lug was in a sealed plastic bag with blue writing stating, warranty product or warranty material. I then decided that Volvo should do the right thing. I took all 25 lug bolts off the car and sent them to Volvo in New Jersey. Their consumer service top level regional person after several days decided, unfortunately they could not replace them. The bottom line, as a Volvo consumer, I feel the lug bolts should have been replaced at that service. Since that point in time, I have used an independent shop for both Volvos I own. I was recently talking with a Volvo salesman about potentially buying a new XC60 for my daughter graduating from Ga. Tech in May 2015. Oh well, I can vote with my pocketbook. No new Volvos for this family. Oh by the way, Volvo Cars of North America (or is that CHINA?), Im no longer your CUSTOMER FOR LIFE. Later...

I have had my Volvo XC60 for one year now and have driven it 20,000 miles. It handles very well on dry roads, the T5 engine has plenty of power and the transmission is extremely smooth. It gets about 27 mpg combined city/highway but requires 91 grade. It is roomy and very comfortable to drive and has some great technological options. But there is much more road noise than many lower priced vehicles - I would have expected much quieter at this price point. The voice commands are useless; I have had voice commands in Ford and GMC vehicles for the last 10 years and got used to how well they worked but the Volvo is not even close - it is very annoying to try using it. The foot activated tailgate only works occasionally, usually when you do not intend to use it. The XC60 is good to drive on dry roads but is very scary to drive on snow covered roads; again, Ford Escape and GMC Terrain are much more sure-footed in snow. After owning this XC60, I would not purchase another Volvo.

I bought a pre-owned 3-year-old xc60 w/ mileage 60k km. The original battery dated 41-12, presumably week 41 year 2012 made in germany.. It died w/ voltage 6. The volvo on call suggested I replaced the battery. I agreed to it. But I wondered if the decision was a bad one! Could I have just jumped start the battery and the car will be back to normal? Was I misled by the mechanics? Appreciate some advise, views?

At random intervals while driving my Volvo XC90, I heard a loud thumping noise coming from under the hood. Immediately after, the windshield vipers turn on, the brake message gets displayed on the dashboard, then the dashboard becomes blank and I lose power. I am able to restart my car after a few minutes, but my trip computer displays fewer trip miles than before and the clock is blank. Whenever I experience this incident, it is never isolated but it occur a couple of times. But when I let the car rest overnight, the symptoms disappear. These issues generally occur on trips that are 4 to 5 hours or more in duration. Once in a while, it occurs on shorter trips of 1 hour. Once the incident is over, I see the following message on the dashboard SRS Airbag Service, Urgent. This issue has baffled two Volvo dealers in two different states and is currently with a 3rd dealer in a different state.

To start I bought the xc60 based on all the research and feedback I got from people who had/have experienced Volvo and other consumer reports for its safety. All I ever heard was how long they last and how they are a very reliable brand. Unfortunately I have had less than that experience and so far the service at the dealership has to date put a nail in the coffin so to speak. I should begin with the oil consumption problem, which btw Volvo is fully aware of. After multiple trips back and forth to the dealer, specific testing done on the car with test results that were sent directly to Volvo themselves for a diagnosis! They offered to correct the problem and replace the parts in the engine in order for it to run and consume oil and fuel properly. Amongst many other trivial issues such as alignment, vent issues and speaker problems, the oil consumption problem is my biggest concern. I have two beautiful children I drive around in that vehicle! The first time I had an issue the car was almost completely out of oil! What if the engine seized? I spent thousands on the car which btw I bought brand new! It doesnt have much time left on its warranty and I contacted Volvo to extend the warranty solely on the new parts they replaced due to the issue. Nothing less, nothing more! They denied my request and I am beyond frustrated! So dissatisfied by this purchase!

We decided to give Volvo a shot in addition to the Porsche and Mercedes SUVs we were considering. The sales team was so horrible and disorganized that were not even considering Volvo at all anymore. Typical used car lot type of dealership; if youre looking for a luxury experience, stick to the other brands.

I notice that there are no complaints about the Volvo 240! We owned one we affectionately named Christine (1983 turbo) and she saved my life in a collision with a Honda convertible that rear ended me. The Honda: totaled. Christine: NOT A SCRATCH. The police officer standing at the scene (who saw it was the driver behind me at fault) said to me, Lady, you could drive that car through a brick wall and it would not get a scratch! We just purchased an S60 for our daughter and after reading some accounts here has made me a little preoccupied. Perhaps we should have gone with the ol 240! We currently have a v70 wagon that is reliable but does have its share of repairs.

Volvo is a great vehicle. Love driving it. Over 180,000 miles now and hope to have more years. Also hope to have it last so my child can drive it in two years. It has a good quality, comfortable, heated seats, safety, long lasting, reliable and good looking. Its a reputable company as well. I am happy with everything about the vehicle and would purchase again. Would tell my family and friends to buy it.

I bought a used Volvo and they are pieces of junk. Just keep yourself a mile away from Volvo cars. They break down often and are expensive to fix.

Volvo XC90 2010 - Passenger side door lock not functioning (2 times), air conditioner (not functioning), would not start 2 times.

This is the third time this has happened. There were temporary fixes the first two times to the tune of several hundred dollars. Now, Im told the only fix is to replace the entire panel at a cost of over $1,500. Its too much money for a used car and I cant afford it anyway, the speedometer, tachometer, nothing works, no lights and a warning that the airbags are not working either. This is a safety issue and should not Volvo be held accountable and made to recall and repair such an occurrence? That model car is known to have problems all over the US and Europe. The web is full of complaints. Is there not an agency in our government that deals with such safety violations and helps victims get relief?

Best customer service and best safety record. NIELLO Volvo is the best dealer in the area. They have quality cars-new and used-and take excellent care of their customers. I have been a Volvo owner for 14 years and am on my 4th car. I LOVE Volvo!!!

I bought a 2008 Volvo S60T, and its the worst car Ive ever owned! It has broken down on me more times than I can count. I have coddled and cared for this car more than any other. Ive had the timing belt changed, and only put premium, ethanol free gas in it. I have the oil changed every 3000 miles and buy Napa gold oil filters and synthetic oil - which I bring to my mechanic. I do all recommended tune-ups and check ups. Now I find out that the turbo is bad! My mechanic told me to get rid of it ASAP. The repairs it needs - a new turbo and catalytic converter - will cost more than the car is worth. Im so angry! I used all my savings to buy this car. It is undriveable and sits in my frontyard. All its worth now is scrap! Really? A 2008 Volvo?!? I tried communicating with Volvo. The first time on Facebook - to which they referred me to their customer service email. I emailed them and just today received the Were so sorry but cant help you reply. This company does NOT make quality reliable vehicles, and they do NOT stand behind them! A lot of hype and a huge COST for nothing but headaches, inconvenience, and financial loss. I am screaming from every rooftop I can find to warn people! DONT BUY A VOLVO!!!

Just be prepared for HORRIBLE CUSTOMER SERVICE! Some Volvo’s have a known issue for over a year with changing the radio station, my XC90 included that is under warranty. Volvo has known and not done anything to remedy my issue for over 6 months and to make matters worse do not effectively communicate as I wait for 6 weeks after each call for a reply to Volvo’s corporate customer service, which still has not offered any remedy.

Holmes and the Service Mgr contacted us shortly after this original posting. As of early January 2015, a new windshield has been installed at no cost to the car owner. I now like Holmes again. I encourage all consumers to attempt to remedy problems through the dealer, and when that doesnt work, use this website so that other consumers can see the history of that dealer. Thanks Luke ** for getting a handle on this issue.

I officially have had it with Volvo USA, Volvo of Oklahoma City!!! I messed up by believing the hype behind Volvo. I messed up for paying for a preowned Volvo just out of warranty. I messed up by trusting Volvo would be a car that would make it past 50,000 or 80,000 or 100,000 miles without multiple expensive major car issues. I should have purchases an insane extended car warranty. Dont be fooled like me.In April of 2018, I had completed doing my research on the car that I had been wanting to get since the new design of the Volvo XC 90 had dropped. I worked closely with my credit union to secure the financing necessary to go and seal the deal with MY CAR!! I chose a pre-owned 2016 Volvo XC 90 Momentum, that had the upgraded bells & whistles. It was just out of the manufacturers warranty, but it is a Volvo, which were known for going well into the 300,000-mile radius. The cost for this luxury vehicle was a stretch, but I knew, based on the high ratings of the reliability, advanced safety, performance, and the technology that I would be happy for years to come. I kept my vehicle maintained with Volvo’s “Authorized Servicer”; the only within a 150-mile radius.THE PROBLEMS BEGIN. Just 3 short months after having my beautiful car, I had noticed that my a/c was not cooling, and in Oklahoma… you need that air blowing full blast during our Summers! I took my car to the “Authorized Servicer” that would be VOLVO OF OKLAHOMA CITY. They ran a test to make sure there were no leaks in any hoses, and cycled U/V dye through the system; they stated the reservoir was simply empty, so it was filled. Three short months later no a/c AGAIN. I take my car for a second opinion at to a well-respected a/c servicer in town. They ran the what appeared to be the same test and inform me that the A/C evaporator (MAJOR REPAIR) needed to be replaced; a $2,700 fix. I was told that this is a highly unusual fix for a 2 year old vehicle. In fact, the tech stated the last time he had a vehicle in to replace this was on a 2002 model. Back to the issue. I panic then contacted Volvo USA, they agree to assist me with 50% of the cost of the part to be replaced, which left a whopping $1800 for me to pay out of pocket, but only to be completed with their “Authorized Servicer”. I had it repaired with Volvo of Oklahoma City.Next, just a week and ½ after getting my Volvo back, I get MULTIPLE illuminated lights. Get this... the Check Engine Light, SRS Airbag light, and the Auto-Hold light. I did not panic, called the “Authorized Servicer”, and was told to just bring the car in for them to check it out; they figured something maybe just did not get plugged back in. WRONG!! I get a call stating that both the Turbo Gasket AND the O2 Sensor was bad, and would need to be replaced. That was not all... Volvo of OKC stated the Auto-hold button was broken, and this fix was quoted $1650. I took my car to a local Volvo dealer for a second opinion, and determined the lights were all on due to a second battery (auxiliary battery) going out. They replaced it and fixed the Turbo Gasket for $500 less than Volvo of OKC. Thank you Swedish!! I HIGHLY recommend them.Fast forward to December 23, 2019. My car was serviced at Volvo of Oklahoma City for a routine oil charge which is $179, but it is meant to last up to 10,000 miles or 1 year (whichever comes 1st). I also had my brakes and rotors replaced which cost me $850. They check my car with their routine Multipoint Inspection and only note that my tires should be replaced in the near future. ABSOLUTELY NOTHING about a oil leak!! I get my car back with absolutely no mention about an front crack seal and leak. 3 weeks (of my 1 year) after my $179 oil change (mind you I am supposed to have. MY OIL LIGHT IS ILLUMINATED letting me know that I needed to add oil. I call them and am then told that it appears that my car has an oil leak in the front crack seal, but they didnt think it was serious enough to mention (can I be the judge of that). I ask for a call from the manager and get a ** response of, Well, it was noted on page 2 of your paperwork. Are you kidding me, do you feel that was not worth mentioning BEFORE my $179 oil change!!! He stated, Well you would have needed to get the oil changed anyways. I was furious and stated I would not have opted to overlook that type of issue, and would have appreciated the knowledge as I trusted them with informing me of this. I was quoted $1166 to fix this issue. Volvo USA stated they could not assist me in trading this in toward another vehicle, and they also would not be able to further assist me with my vehicle. Volvo of OKC MANAGER said that he was willing to give me a 10% discount for my inconvenience. I told them I want my $179 back they said only if I get my vehicle fixed there????. I AM BEYOND PISSED! #VolvoCarsUSA #VolvoCarsOfOklahomaCity #VolvoCarsNorthAmerica #LemonOfAVolvo #DisappointedVolvoOwner #HorribleCustomerService #StandBehindYourNameVolvo #Trash

I purchased a 2005 Volvo v70r with 95,000 miles on it. I was nervous about buying an R because they are very high performance but all of my other Volvos (98 v70 t5, 98 s70 t5) were very reliable cars. My other v70 went to 340,000 miles on original engine and transmission. None of my Volvos have ever left me stranded. I have not had any mechanical problems with the R model other than having to replace an air conditioning component, which was about $800 I have heard that some of the older XC90s have had transmission problems so I would probably never buy one. I feel the more expensive parts are worth the quality and value of the car overall. You get what you pay for and I feel very safe driving my car. It handles amazing and I would never drive anything else. I just like driving a heavy well engineered well made cars. Some Volvos are lemons Im sure, but other car makes lemons as well.

I have aerial maps of where my tire rod snapped and blew my tire. AAA records with GPS coordinates to the exact location and pictures. Apparently, somewhere along that route, there was a curb I hit according to Volvo engineers. I mapped out the exact route with coordinates and there was no physical damage to the car until the rod snapped, then the engine mount cracked and suspension was bent. 3 different mechanics all say the tire rod snapped causing the tire to blow. Why it snapped Volvo is denying a defect in the part and saying the car must have hit a curb 3.5 minutes before everything snapped. After going over everything and having Volvo deny any parts were defective, we are extremely upset. I will be selling the 2006 Volvo s40 t-5. Its crap and garbage! My two kids who were in the car could have been killed on a grassy off ramp. Volvo, if this happens again and someone is killed, I have all the evidence that you neglected and you will be sued...

Wheel fell off New XC60 at 580 miles. Driving on the freeway at rush hour, probably doing 30 MPH the front drivers side wheel departed the car. I drove safely off the highway and the wheel didn’t hit any other vehicles. Volvo USA claimed no responsibility, the dealer sent me away with no support. Repairs cost just over $6400. Volvo USA’s FSR said if the wheel wasn’t properly torqued it would have failed with 10 miles. Volvo San Diego stated that they DID NOT check wheel lug torque during Pre Delivery Inspection.Volvo San Diego’s service manager John ** told me that the FSR checked all the lug nuts remaining on the car and they were all “torqued perfectly” - this is improbable since at the scene of the failure I thought I might put the spare on and drive to the dealer - I removed one lug nut on each of the passenger side wheels - when I actually saw the damage on the drivers side I realized what a stupid idea it was and put them back on the car - but the chances I put those two nuts back on at 105 ft lbs with the tiny lug wrench in the car “perfectly” are extremely remote.Mr ** also said they could only get one of the 5 lug nuts on the hub that failed to torque properly, but this damage was due only damage at the time the wheel left the car. I would ask how did they determine this give they didn’t check before delivering the car. I asked Volvo USA to provide the calibration records for the equipment used to install the wheels at the factory in China for the time of assembly. They didn’t even respond to this request - except to acknowledge it was received. I believe Volvo did not properly investigate this incident, they failed to properly back their product and their dealer let me down as a customer by totally ignoring this failure and to my knowledge they still don’t do a basic safety inspection of checking torque on lug nuts before allowing customers to drive away.

Today, I found out that my 2003 XC70 with 69,000 miles and in perfect condition needs a new transmission for $6000! We also own a 2004 S60 AWD with 40,000 miles. I wonder if Ill need to spend another $6000 for that car. The dealer contacted Volvo who said, So, sorry. That awful transmission we put in that car is now yours. Congratulations!The repair manager actually had the gall to recommend we trade it in for a new one, so we could get the $1K customer loyalty discount! LOL! I will sell both of these cars as quickly as I can, and I will tell as many thousands of people what a piece of crap Volvo is. Never will I even look at a Volvo.

I visited Volvo of Dallas who I called several times over a 1 year period and asked about the recalls since my car has been dying when I make sharper turns and it acts like its going to flood out while accelerating. I have 2 small children and I would bet I have the most unsafe vehicle on the road. After I paid the dealership, they kept my car for a week with no diagnosis and wanted me to pay another 300 to keep it another week.I bought my car in late 2005 and its a 2004 v70 with 1100 miles at the time. It has about 92k miles now and the plastic part of the door is peeling off, the stirring wheel has melted over the years and the most important issues are the safety issues I mentioned above. I used to love Volvo and I would not recommend a Volvo to my worst enemy today. I am going to pay thousands of dollars to replace my CAT converter and Ive always changed my oil and had tune ups. I am disappointed in the service as well as the product.

I have only had this Volvo XC90 for two months. Its a 2006 with 55,000 miles on it when I purchased it. Im the second owner and the car has a clean record. After so many trips into service, I am now at 58,000 miles. I have been in five times in two months for multiple issues. Some of which were issues before I drove it off the lot which should have been caught, such as a burned out front lamp, a broken Sunroof visor door. Windshield fluid valves were turned underside the hood. Cruise control button would disengage during driving, faulty brakes, 5-year old recalls for wiper arms and tie rods.When I finished my last service, they told me I had two more problems to fix which can wait until my 60,000 mile major maintenance. Both are hoses, one which I have to pay out of my pocket. One and a half weeks later, now I have two alarm messages: anti-skid service required and anti-skid has been temporarily turned off, meaning that I have either no ABS function or no AWD function. I am truly disgusted. I wish I never bought this car even though I really love it. I feel like the dealer did not do a 22-point check for a non-lemon car. I bought this car for its high safety standards and the crossover midsize for a family of 6. I really did not get this for mass repair and high costs. I will not buy another Volvo even if its brand new.

I brought my 2004 XC90 that had a brake failure that resulted into pushing the pedal to the floor to get it to stop. Then a warning light appears stating that the anti-skid needs service. This only happens after 20 minutes into a drive. I brought it to a Volvo dealership and they replaced the vacuum assist pump for $620. Two days later, with no loaner car, they sent me on my way. It failed again the first time. I drove it more than 20 minutes and I nearly got into an accident. This time, I was hearing a metallic sound and strong smell. I took the car in again and they told me an additional $1,700 is required. There are now more problems and whoever pulled the last brake caliper on twisted the hoses causing this problem. In addition, the ABS may need replacing which is yet another $2,000. The other work was done 14 months previously at a Volvo dealership and they say if this was the case, you would have had a problem much sooner, like right away. The dealership will not take the blame and I am facing $4,000 in repairs on top of the $620 already spent.

The dealership replaced my transmission. When I got the vehicle back the disc player would not work. Took it to an Independent who said the disc changer was broken. Volvo said it was just one of those things. $850 to replace it. This is a 2004 XC90 T6. 74,000 miles. My second Volvo. Independent also said that the transmission shift lever is right below the disc changer.What happened to my disc changer? Could it have been damaged when the transmission was replaced? Cant get the CDs out and cant play them. Radio still works fine. Advise!

Bought my first Volvo in 1973 and drove it 180,000 miles. In 1985 when we bought a 240DL and drove it 225,000 miles. In 2005 when we bought the S80. Today after 14 years and 250,000 miles BETELEW the 3rd is done. An internal engine problem and no compression in #1 cylinder. Thinking back about my Volvo’s and reading the posts here I want to share my Volvo experience with you. First of all I would not recommend buying a used Volvo unless there is documentation that scheduled maintenance was done. Volvo’s can be a bit pricey to maintain and many people just don’t take care of them. I bought all of my Volvo’s brand new, maintained them as outlined in the manual, and all work was done by the dealership or an independent shop that specialized only in Volvo’s. Driving a Volvo for 45 years has taught me a lot. The most important is that there is a big difference between a 15 minute oil change and a dealership scheduled service. There is a long list of items to be checked, lubricated, tightened, or adjusted that only a dealership will perform. 15 minutes oil change is not a maintenance service, and you certainly get what you pay for. I read these posts and so many contain “bought a used Volvo” “poor quality” “factory defect” and how horrible Volvo customer service is and I laugh. I’ve had things happen to my Volvo’s over the years too. The difference is that when you are a regular customer at a dealership as I have been, you will receive excellent customer service. Loyalty is rewarded. I would be embarrassed if I drove Into a dealership for the first time with nothing but 30 minute oil changes and demand good customer service. If you think I’m exaggerating I’m not. In 45 years and 3 Volvo’s I have only been towed 4 times and 3 of those were from my driveway. I was never left stranded or put in a dangerous situation. I bought each of my Volvo’s for safety which I consider to be an investment. I took care of my investments and they took care of me, faithfully, safely, comfortably, and tonight we will return to Volvo to buy BETELEW #4.

Last spring, we went on a vacation and left our 2010 XC60 parked in our garage. Upon returning, the battery was stone cold dead. After getting Triple A to jumpstart it for us, we drove it around for a while and were able to start it after. The dealership said we should put a trickle charger on it if were leaving it for that long. We just returned from a four-day trip with the XC60 parked in our garage and its battery is again totally dead. I have never heard of the need to put a trickle charger on such a higher-end car if its being parked for four days! We cant use it to take us to the airport and have confidence that it will start when we return. Airport parking lots dont have AC outlets to plug a tickle charger into. Im a bit disappointed, unless there is more information I need to know?

S80 2012 and Low Profile Tire Nightmare. TIRES. Gone through 9 tires... NINE... since 2012. Reason: Potholes and Low Profile Tires. Low Profile tires are for totally flat surfaces. Unaware of this and wasnt informed either. Shame on Volvo. It was my dream car. Now its my nightmare.

My 2004 XC90 stalled at least 4 times in December 2010 as I was traveling to Lawton, Oklahoma. Just out of nowhere, everything electrical went out or blank. Then it drove like nothing was wrong. I had never had anything like this to happen since purchasing the SUV in August 2008 with 30,000 miles on it. Then in August 2011, it did the same thing. This time, I was on a very dark road trying to get home. No warning at all, I had to coast to my house. I immediately made an appointment with the Volvo Dealer in Georgetown to have it serviced, but they told my son they didnt find anything wrong but found other things wrong: Motor mount, which I had already replaced a little over a year before, something on the passenger side that was causing the tire to wear. I had already replaced the tires not even 2 years before. Windshield wipers, rear shocks and latch for the fuel lock broken. Then again on December 26, 2011, my son was driving on Interstate 35 and then it stalled 11 times. It went from 70 miles to 40 miles without any warning. Can you imagine coasting on a highway for over an hour or two! He just wanted to get it home but drove in the right lane the entire time with cars flying by him! Now, it has SRS Airbag Service Urgent message displayed. I am scared to drive it or let my son drive it for fear this will happen again and we will not be as lucky. I have contacted the dealer to which I was told to bring it right in or have it towed. I have been reading all of these complaint and I must say it has ruined my day. This was the last car that I planned to purchase but with all of these issues, I will have no choice but to trade this thing in. My only concern is that someone else will be getting this piece of junk. I own 2 Volvos and have always loved them for their safety!I also had to replace the bearing on the rear in March 2010 after having a Volvo Dealership tell me that nothing was wrong, the car is just getting older but they never even drove it! I was told that the bearings could have come off and cause an accident. My life and those riding with me at risk! I will never buy another Volvo as long as I live. Guess all good things have to come to an end. Something has to be done about this!

The 2002 Volvo S60 AWD is just not very well designed or durable. I am the sole owner and purchased it new in 2002. It has about 78,000 miles and I maintain it religiously in accordance with the owners manual. After I get the next expensive problem fixed, Im trading it in for an American or Japanese model. I would avoid pricey European cars like the plague - nice to look at, but pure money pits. I could fill two pages here with all the oddball things that have gone wrong with this car. The dealer network is very spotty and the quality of their mechanics is even spottier. There are a few good ones, but more mediocre to bad ones. Their consumer complaint office has one objective - make you go away as there are so many calls they would go out of business handling your problem in a fair manner. Your only recourse is to never buy another Volvo.After spending $3,000 at a dealership to replace everything from the fuel pump to the timing belt, I was told that the occasional binding being experienced in my rear wheels was due to my entire AWD system being defective and needing a $5,000 replacement (for a car only worth about $7000!). I have taken it to a local mechanic who replaced the rear differential fluid and who now thinks the problem is with the left axle bearing not getting enough grease. He thinks the AWD system is fine, so I may get away with just a $1000 repair. I was hoping to get at least 100,000 miles out of the car, but I now believe it will require more huge maintenance expenditures - time to trade it in and cut my losses. The only way to fight back is to (1) fill out consumer reports info sheets on the car and tell the truth and (2) never buy another Volvo and tell everyone you know to never buy another Volvo.

Car died. Battery was already replaced at just over 50,000 mile. Have 81000+ now. Could not get car to start and then it would not shut down lights on and ac going. Dealership cannot give a date when they can diagnose. No loaner cars avail. All of this technology on cars just presents an opportunity to have errors and problems. No more Volvos.

2015.5 V60 21,305 miles. Took to Volvo Mission Viejo CA. Want to replace ICM for $1,302.26. No explanation re: why all failed and what inherent issue(s) is/are with the car that caused failure. Low miles, not old car. No guarantee that problems will be resolved for $1,302.26 so I can feel comfortable driving it. Given Volvos fairly bad reputation re; electronics and computer/software this is of great concern.

My 5-year-old Volvo runs well, however, the cosmetic chrome on the center counsel is blistered. I expected the car to look nice as well as run well for longer. This defect will highly affect my resale.

We purchased a new 2012 Volvo S60 T6 AWD, special ordered from the factory. We have had all the required maintenance done at the dealership. There is one problem we keep having over and over again and I cannot find a solution or answer as to why it keeps happening. The front wheels keep going out of alignment, so I take the car in and am told that the right front rim is bent to the point that it needs to be replaced, as well as the tire. Okay, maybe I hit a really bad pothole. But this has now happened four (4) times--that is right, the right front rim has been replaced 3 times and the right rear rim has been replaced once. Each time we have purchased new tires as we are told, they have been seriously damaged. All this in 3 years, and less than 19,000 miles. Lets investigate: we have two cars in this household, driven only be the two of us, retired senior citizens. We have lived in the same house for 17 years. Drive the same routes. Drive carefully and cautiously. Why has this never happened before to any of the cars we have had, ever, at this location: two Toyota Avalons, one Lexus GS 350, one Porsche Boxter S, one BMW 530i, one Infinity G series, one VW Beetle? It just doesnt make any sense. Finally my service representative at the Volvo dealership admitted that this particular car was prone to this problem in the sense that it was particularly sensitive to this issue - that is, getting the right front rim bent so that replacement was the only option. We are so puzzled. We have decided to get rid of the car and of course will never buy another Volvo, which is unfortunate because this car drives beautifully - AWD, 6 cylinders, all the safety options such as Active Cruise Control, Blind Spot Information System, and so on.

I own a 2012 Volvo XC90. I purchased this new. I chose a Volvo because of their reputation. Turns out that they are riding on a reputation that is no longer is accurate. I drive quite a bit. Mostly long distance freeway. At 150k miles the car needs new catalytic converters. Volvo quoted 7k for the repair. Now the transmission is slipping. Blue book on this car is only about 7k. Better off taking it to the wrecking yard. Volvo customer service was no help. Car has been well taken care of. Still looks new but has absolutely no value. Ill never buy a Volvo again.

Tonight marks the 2nd time my Volvo has caught on fire jumping another car. The first time required the fire department, police department and 2 $500 deductibles. The firemen and policemen AND insurance agent who arrived all verified that the cables were connected properly and that it was not owner error. We assumed it was the jumper cables. Tonight, same scenario. My Volvo jumped another car and instantly started smoking and obliterated the jumper cables and melted the back of my car. This is not a coincidence nor is it user error. Has someone else ever experienced this with a Volvo? Is my car just defective? The first time the car was never started before it started smoking and blazing. Help???

My 2007 Volvo S40 alternator caught on fire and the Volvo dealership said there are no recall for Volvo alternators. Can somebody please let me know the truth. I purchase a new alternator from AutoZone made for a Volvo s40 and it did not work. In addition, the Volvo service department in Greensboro, NC said there was nothing wrong the alternator; however, I need to purchase a Volvo alternator from a dealer. So why does other parts departments use the Volvo name such as AutoZone, Advance Auto when selling Volvo parts? If you have a Volvo 2007 S40, try starting the engine twice and notice your alternator will catch on FIRE.

We own a 1998 S70 and a 2006 S40 Volvo. So far, they have both been pretty reliable and been able to be maintained and repaired without many 4 digit repair bills. It does cost more to maintain these vehicles than the Japanese and American cars we have owned because parts are expensive and can take time to obtain. At some point, the S70 will likely need a new transmission. At that point, we will likely give or sell the vehicle to the mechanic who loves the car and get a new one of a different brand (likely Japanese or US). Our mechanic has indicated it is difficult to obtain parts for Volvos, especially the newer models. We have been looking for a substitute vehicle but not found anything we love yet. Many vehicles are paying more attention to safety as well, especially having rear view cameras, which can be useful as well.

2010 Volvo XC60 T6. Bought car new in 2009. Ran great for first 2 years. At 150,000 km the rear differential failed ($11,000) and was replaced with no assistance from Volvo. The heater fan developed an annoying chirp. The oil consumption increased drastically (was originally 12,000 km - now is around 6,000). The Led and left front parking light stopped functioning for approximately one year. The windshield wipers stopped working. When this was checked, the computer was found to be jammed with unnecessary messages. When the computer was cleared; the wipers AND the two previously mentioned lights began to work. Both front wheel bearings failed. Replacement at considerable cost. The electronic lock control on the passenger door fell into the door. Despite Volvos reputation; I would not recommend buying one to anyone! PS - Why would anyone design a vehicle with 2 rear fog lights and then not have one of them work?

Poor customer satisfaction from VOLVO. I have a 2010 XC60 R. Was sold. Updated maps $210 and the latest they had was from January 2013. I approached the company and they stated its about every 18 months they update but dont have any time if any for Volvo to update that software. The Bluetooth is first generation so does not work very well with smartphones. The Polestar software that comes as part of the R design since 2012, although its only a 10-minute software update they charge $1,500 for all previous customers. They do not give very good support for customers of older vehicles. If they want to re-brand their VOLVO name existing customers can now realize they only take good care of new customers. Ive owned three and this will be my last!

2018 XC60, 12 month on the road with 13,000 miles. 37 days in the repair shop, back in now. Hybrid battery replaced still with hybrid engine failure. I want to love the car, I like the technologies and wanted a plug in, but this is too much.

Ive had a water leak in my car a few days ago, and I was happy to hear that Volvo Turkey was going to cover the costs. Unfortunately, Ive had several problems with the car before and am not sure whether or not these are also an effect of the water leakage, as it is obvious that the car must have had this problem before. (By the way, I saw on many sites that I am not the only one affected by this and the water might cause other bigger problems in the future.)Now, the central locking system is making sounds, and I told this my service a few months ago. They were going to ask Volvo Turkey for a compensation, as the car was only a few months out of guarantee and I always bring the car to the affiliated service.The affiliated service, by the way, sometimes seems to be not such a good idea, as they forgot the parking headlights on and emptied the battery. They tried to load it and sent me away, but the next day, the car wouldnt start again. So the service came again and loaded it for the second time. But a day later, car would not start again. So I had to bring the car back to the service, and they replaced battery. I was told by somebody working for Bosch that it is not good to load the battery in cars that have the electronic system. But I did not know this at that time. There is also a sound coming from the timing belt, which is not normal for a 2- and a half-year-old car that has done 43.000 km. I asked Volvo Turkey to cover the costs, and I was told that they can only cover 50% of the costs, which I am not willing to accept anymore for following reasons: 1. Why was I not offered this a few months ago when I first told them. 2. I had not only material expenses during the days while car was in service, Ive also lost precious time due to mistakes of the service . 3. Who will guarantee me that nothing else has been affected by the water leakage which is obviously a production mistake.and Ive read on some link that this happens. I am not happy at all to be paying for things that shouldnt occur in a car that is an above-average car.

I purchased a 2001 C70 Volvo with 110,000 miles three months ago. The car ran like a dream. I checked the Carfax. It has perfect maintenance records. Two weeks later, the transmission between 2nd and 3rd started kicking. I took it to a Volvo dealership and couldnt find the problem, because its so sporadic and nothing showed up on the computer.

The 2020 XC60 & XC90 models have a design change which removed the door runner at the bottom. Bad design, as this is where most the road debris, mud and water enter. It doesn’t enter the inside of the car but its a mess after a heavy rain or car wash and Im left to clean and dry all the seal creases and door jams to prevent mold or rust. Would have reconsidered this car if I had known. Love everything else about the XC60 so hoping Volvo steps up and makes a rubber runner to replace the cheap seals.

I have a fairly new XC90 T8 and have continuously problems with the electronic and the software. Talking to the Dealer is useless since there is only one person at Schumacher who knows a little. All others know nothing. So is Wallace Volvo in Stuart. My Volvo has 10k miles on it and has spend quite a long time for software repair in service. Having a problem since the beginning is most accurate. I could not load the battery over 6 miles capacity, The alarm for the Engine comes on now and then and shortly after that it says, You have problems with the 12 volt system. The Virtual display shuts on and off during driving etc. Its an ongoing battle and I want to return the car and get a new one. What do I need to do and whom I should contact.

I bought a used Volvo XC90 2004 with 45,000 miles on it. Shortly after purchasing it, I had to replace a leaking fuel pump and power steering pump. Volvo recalled the fuel pump, so they reimbursed me for that part.Half of the lights on the radio panel are out, the shifter knob broke, the passenger seat has had to be re-sewn twice, the leather on all seats cracks in spite of using good conditioners, the head liner is lifting off, and now, the gas cap isnt keeping its seal and has to be replaced.Ive owned Volvos for the last 20 years and Ive had several models. This one is definitely not the Volvo of yesteryear. Ive also noticed the car gets dents and the paint chips easily. Every trip to a parking lot seems to leave its mark. These cars used to be hard to put a ding in.

Has anyone else experienced premature brake wear on their Volvo (we have 2018 XC90). We were advised at 30,000 gentle driven kms that we need new rotors and pads. When we questioned the dealership on this they told us that Volvo brakes arent meant to last like the other manufacturers. They claim its for safety reasons, we dont agree, nor do the multiple mechanics (some Volvo mechanics) we have talked to since. Would love to hear if anyone else is experiencing this as well as it is a concern.

Have owned 2 Volvos a 2008 Volvo S80 with the 3.2 Inline European Ford 6 cylinder engine and the 2010 Volvo XC60 T6 with the Turbo V6 3.2 European Ford Engine. Most of you dont realize that this is a Ford engine in this model of the car. A lot of you DO NOT SERVICE this vehicle at the recommended time either. If you dont do PREVENTATIVE maintenance on this car you are asking for problems. Now I agree that some cars loaded with every electric gadget imaginable & mirrors that close upon exit and alarm systems and DVRS are going to wear out the Battery in 2 years. It is inevitable!!! But those of us who were smart enough to limit the options to just a few dont have battery problems with this car. In fact my battery in my S80 has lasted 6 years without replacement. The XC60 battery only lasted 3 years but it has every option on the car and they are all electric operated including the hand brake. I expect the battery life to be short. In the old days cars didnt have half the electronics they do today. Also it pays to find a Good Volvo Mechanic OUTSIDE your stealorship. Who has a labor rate below $100 an hour if you want long term maintenance of this car. Otherwise you clearly in over your head. This car was made to be maintained and regularly. Every 7500-10,000 miles it must have some service to continue to perform properly. Even if you do the work yourself. It can be done. I come from owning Ford Explorers the last 3 I have owned ALL got 325,000 miles on them by doing proper maintenance and I expect no less from these Ford engine products ...My s80 has 90K and is coming up on the required Timing belt/ All belt change at 100K miles for these cars. Since it will be 6 years old I plan to replace every hose at that same juncture. Complete rubber replacement at 100K miles. Service the tranny at 100k miles too. I dont care what they say at the stealorship. They are designed to steal your $. You have to play their game up until 3 yr/36 miles. Save your Extended Warranty money for your rainy day fund unless the car is your wifes and you wont be around to deal with the problems.. or maintenance.

I have been a loyal Volvo customer for the past nine years. My first Volvo was a S80 T6. Then, when it debuted in 2004, I upgraded to the new XC90 SUV. Some time later, I purchased the S60 R 2005 (VIN#..) which I still own. Once the new V8 XC90 was released, I parted with the 2004, and bought the 2007 XC90 V8 (VIN#..). Like the S60 R 2005, I still own it.Unfortunately, Ive had many issues with my vehicles that make my relationship with Volvo one that is bitter-sweet. Still, I love them immensely despite the constant frustration they caused me but like any love that is abused, it can change and subsequently turned to anger and feelings of betrayal! All the aforementioned products have, in my opinion, not performed well!With the 2002 S80 T6: I had to replace the timing belt during the first year; it was fortunately covered under warranty!!! With the 2004 XC90 2004: the transmission was replaced, again during the first year and fortunately again, under warranty. They notified me at the time there was an issue with that model. Any company with due diligence knowing this should have announced a re-call to fix the issue at hand.Regarding the 2007 XC90 V8: In 2010, after just three years of ownership, the power steering pump started leaking in addition to the fuel pump needing to be replaced. Additionally, many interior trim components failed in the first and second year of ownership. Despite my belief that Volvo is a quality brand (hence the reason I still own them), my faith in, and loyalty to Volvo in general, is being tested and may be showing signs of faltering! I am sure you can understand this feeling, given the enormous amount of major/catastrophic issues Ive experienced with my vehicles. The major issues alone, such as the power steering pump, leaking transmission, and failed timing belt (During the first year?) not to mention, the fuel pump in my opinion is ridiculous to the point of being absurd! I believe any reasonable consumer would at least begin to question the reliability and quality of any vehicle much less one that rests in the price range and purports the image of High-End Quality that Volvo, to this point enjoys! Unequivocally, none of the components highlighted in my opinion should have failed at their respective time periods and this is despite my meticulous maintenance and appropriate driving standard! People, I dont even take the XC90 off-road!One year ago (late 2009), the transmission in my 2007 XC90 malfunctioned and was again, fortunately, replaced under warranty. People are you with me? That is the second 1-year-old Volvo Ive had to replace the transmission! Wait, it gets better! Exactly one year later, the now 1-year-old replacement transmission in a 2-year-old car began leaking from the transmission seals. I went to the Volvo agency here (of which there is a monopoly) and they stated that the agency was owned by another company when the transmission was replaced and the new ownership/management was not responsible for the replacement of the transmission. Note that they still have the same technicians and staff operating the dealership, only the ownership and company name was changed. They further stated that the new owners are not responsible for any of the parts replaced by the previous owners. I was under the obviously mistaken impression that an official Volvo Agency was responsible for all issues regarding Volvo! Am I or are they mistaken?

We got the 2016 xc90 last September, got issues with the auto brake and sensors. But the biggest one happened last month that the car locked itself with all my belongings inside, phone, car key, money except my toddler!!! We parked outside for over an hour, turned the engine on, closed the door and walked toward the other side of the door to put my toddler in his car seat then found all door locked!! We were lucky that we found a phone to call my husband to bring his spare key to us and his key didnt work at the beginning either. While we trying to figure out how to open the door manually, it magically unlock itself.Volvo did a software upgrade and said it will never happen again!! As to our surprise, it did again!! Less than two weeks we got the car back!! Very lucky again that my toddler was with me!! Totally lost our faith to this car!! We bought it coz of their safety and reliability but this car just a total disappointment. After reading all the reviews here, how could Volvo ignore all these issues and still have this car on the market???

I have owned two Volvo, XC 90 and C70. Both are 2008 models. I have put over 120,000 miles on the 90 without any problems and have over 90,000 on the C70 with no problems. I service them according to the manual and it has been a pleasure to own a Volvo. I have recently purchased a 2016 XC 60 and look forward to driving it for a long time also. I buy Volvo for the safety of the vehicle. I can always replace a car but I cannot replace my family. It might wear tires out sooner than other vehicles and I have to replace the brakes sooner than I do on other vehicles, but that is the price I will pay for safety.

My first 2012 S60 T5 exhibited slipping transmission and abrupt downshifts at about 5500 miles. I spent countless hours with regional Volvo After Sales Reps and Volvo Techs. They finally tossed in the towel and agreed to replace the vehicle.New replacement vehicle, 1400 miles, transmission is not slipping. However, when in sports mode coming to a very slow rolling stop or pulling in to a parking spot will jump. The first time it happened I was like uh oh, better get the insurance card out, it felt like I hit someone. Im really curious for other drivers out there to test this and see if they get the same thing.The above in combination with having all four tires road force balanced discovered 3 out of 4 OEM tires with flat spots The dealer replaced the entire set of 4, and road force balanced them, I still have a vibration issue at about 66 to 78ish. Volvo Customer Care is comical and they state no further warranty action will be offered.

Anyone have this problem with their Volvo? And if not you should be aware of a little maintenance the service department should do so this expensive bill does not happen to you. I had water in my drivers side floor in my 2011 Volvo XC60 SUV. I took it to the dealer service department and they told me that I probably have dirt clogging up the channels in the sunroof. I rarely use the sunroof, but okay. I asked how I can prevent the debris from building up in the channels and I was told that when I bring it in for maintenance (oil change, tire rotation etc.) I should ASK them to use air to clean out the channels. WHY IS THIS NOT INCLUDED IN A REGULAR SCHEDULED MAINTENANCE!??? It is a SERIOUS design flaw in the car... I got the call today from the dealer that there is water all throughout the car and the seats have to be pulled and the carpet dried. The cost for this will be $1477!!! AND the computer under the driver seat may need to be replaced at a cost of $1700! I can purchase a laptop for that! Please inform your friends to ask their mechanic or service pro to clean out the channels of their sunroof and avoid this expensive design flaw in Volvo.

I bought a brand new V40 D2 1.6 last year. I have had nothing but problems with the car since a few months after I made my purchase. During the first few months there was a problem with the airbag and the car had to be recovered to a garage. A few months ago black smoke was coming out of the car on a cold start and the vehicle started to shudder. The car has been at the dealers for 6 weeks now and no one seems to know what is wrong with it. The customer relations team from Volvo UK have been shocking. They are rude and far from courteous when you call. One female customer relations representative informed me I should be grateful for a courtesy car that was better speck than my vehicle. Really helpful! I am still waiting to speak to the male who is in charge of my case. You are left feeling a burden even though its the company that have burdened you by selling you a car that isnt fit for purpose. It is unlikely that I will purchase another Volvo or recommend one to anyone else.

Do not buy a used Volvo. We made that mistake. Transmission = $$$, a running issue a long time. Found to be the Electronic Throttle Body = Piece of junk! Should have been a recall!!! They got out of it with an extended warranty for the Feds. So they fixed a few. As a used car, a Volvo has been proven to be a bad choice for us. Reliable? Not at all, in fact dangerous!! Very Dangerous when the throttle acts up. Very, Very Dangerous for Kids!! I asked Volvo to pay to reprogram new ETM. They declined! They do not care that we will never buy another. They made money on this one.

I love my Volvo S60 T5 but I wish a manual came with it and iPhones would work with the radio. There is some difficulty with unlatching the seat belt. Nevertheless, I love feeling safe when I drive the car.

I had considered trading my Volvo which is made in Sweden, however now the brand has gone in to Chinese which happened two years ago. I will not buy another Volvo. For one thing they are to prone to breakdown. I probably will buy a Korean made vehicle.

I have a 2005 XC90. I have had a rubbing noise coming from my car from the last two years. I have brought it to the attention of the dealer, who says it cant be replicated. But every time I sit in the drivers seat, I hear it. In fact, passengers have complained about it. Only the dealer cant hear it. This is when I had a warranty on it including an extended warranty. Today, the dealer can replicate it and they hear it loud and clear. But alas, my car now is out of warranty. Herb Gordon Volvo says it is my angle gear and wanted $3k+ to fix it, used part at $1.7k + labor. I found a used angle gear with 37k miles in a salvage yard and put it in, but the sound is still there. Then they blamed my after market brakes which I put on well after these complaints started. I also had issues with loss of power especially when driving during cold weather. Then now radio is dead, no lights or sound coming from it. Dealer says $1.2k to replace the ICM. I got another ICM from a salvage yard and it does not work either. I have friend who has a similar XC90 with same radio type, that does not work either. But my ICM works on his. I cant understand Volvo. What used to be a very reliable car with a safety record has turned into a safe car that is impossible to maintain. Problem might be with these dealers. In my opinion, if the dealer had diagnosed it right when it was under warranty, I wouldnt have this problem now. Volvo, you need to rethink your strategy. As far as I know, this is my last Volvo.

Ive owned this 2016 Volvo S60 Premier T5 for almost 2 years now and it has been a great car so far. The only peeve I have is the engine start/stop when sitting in traffic. Its really sensitive to the speed of the car but luckily it can be turned off. The car has plenty of safety features with the tech package including the lane departure warning and BLIS. Also I highly recommend the sport package. While the 19 wheels arent too flashy the shorter more aggressive springs make the car handle great on windy roads. Altogether the Volvo S60 is a great car.

My parents bought the new 2016 XC60 in Dec 2015, arrived Jan 2016 - we have owned XC90 2004 in past with no problems, bought another for the safety and reliability. However the car dealership have been an disappointment. It has an electrical problem somewhere they cant trace. First replaced the amplifier a few months ago but the random & frightening loud sounds continue. Its unnerving to have the loud electrical sounds occur. It can be when you start in the garage, or just driving down the street - no warning. The Dealership says theyve not heard of this problem and are not offering a solution. I think the beautiful new car is a lemon and makes me doubt if I want to keep the Volvo. Its disappointing to see the dealership be dismissive of a senior adult couple who just wanted to buy a new car and are having this experience.

My transfer case cracked in half and had to be replaced for $2,600. My car is a 2005 XC 70 wagon with 84,000 miles on it. The transfer case should not crack in half. I was driving and could have been seriously injured because my car just suddenly stopped and would not go forward. Luckily, I had slowed down and was coming off a ramp from the highway. Seconds before, I was traveling at 65 miles per hr on the highway. I would like to be compensated for the cost of replacing the transfer case.

This has been the bane of my existence for numerous months now (5 months to be exact)... My 2007 S40 Volvo with 60K miles will not pass the smog check. Ive been back to my smog guy 6 times, had my car towed for too many parking tickets due to no registration. Paid over $1600 in fees, called Volvo numerous times, the Volvo dealership nearest me, my Volvo mechanic... etc. and Ive driven over 1200 miles. Apparently because I changed my battery a few weeks before the smog check, I have to just keep driving my car (illegally I might add). Well... I have driven and driven and driven and still not passing. No help from Volvo.

On December 14, 2013, I purchased, a Volvo Protection Plan, application number # **, from the business manager, ** of Volvo of Lisle. On December 20, 2013, a check for $201.00 was issued, to Paylink Payment, and mailed to him. On April 16, 2014, I received a letter from Volvo stating that Contract No. **, had not been received for processing within the 60 days of written date. It should be noted, that I have spoken to **, on several occasions, over ten times, regarding this matter. On each occasion, he assured me that the contract had been submitted and was taken care of. As of this date, May 12, 2014, I have no coverage. I am very disappointed with Volvo and ** and have since changed my service to Volvo Of Oak Park.

Volvo of Edison is the last place to buy service for your vehicle. Once you are past your extended warranty, they push you aside. The lack of compassion in this economic time is unreal. My 2004 XC90 went there for an oil change on Sep 23 and then returned on Oct 15 for additional repairs. On October 31, the engine was blown from lack of oil. They are taking no responsibility for the damage. I am a single parent and the car was my only transportation to work. They also own two more dealerships.

Three months ago I decided to trade in a fantastic 2017 Volvo V60 for the brand new Volvo V90 Cross Country because the new Volvo cars platform and design is so beautiful. I test drove the vehicle and liked it enough. Something inside told me that I would miss the V60 but went ahead with the new car because I was offered a great lease deal. About two weeks afterward I was virtually convinced I had made a bad choice and it all stemmed from three things:The digital screen is the “crown jewel” of all new Volvos, no more physical buttons on these new cars except for a few. I believe that because it is a brand technology for the brand, it needs a LOT of refinement. The systems is slow starting up, it also acts up unwarranted at random times, it would drop phone calls intermittently and reconnect the same way, the cross traffic sensors would go off randomly even when stopped at a red traffic light and nothing or no one around me would be either present, moving close by or approaching my vehicle. I listen to music through streaming my phone, but the sound system sounded weak if I only streamed. On the other hand if I connected the phone or an iPod physically to the USB port then it would sound good. The back-up camera would work appropriately only 60% of the time The car is very heavy, and honestly, the T5 engine is not powerful enough to haul the vehicle, I strongly suggest the T6 engine. Which brings me to the last issue, gas mileage is not the best precisely because of issue number two above. All this just led me to trade the lease back to my previous V60 as I was lucky it had not sell yet and still was available. Final thought from me; I am sure that in three or four years Volvo will master the touch screen infotainment and when that happens then their cars will truly be amazing, because their design is impeccable.

My 2006 S40 was okay, until about 2009, when we started having water appear in the passenger side footwell, when it rained. I was told by the dealer that it was a known problem, with a service bulletin available from Volvo, that said it was a design problem. All Volvos since 2001, that have a sun roof, have the same issue. I was told that since the car was no longer on warranty, too bad, it was not covered. They wanted $1,700 to fix it, and told me other than having water in the footwell, it would not cause other problems.In December, 2011, the car completely died. The problem was that one of the computers (under the dash on the passenger side) was ruined, due to being wet. It cost me over $1,000 to get the computer replaced, and the repairman said that the other computers (in the same location) were also showing signs of corrosion, and damages due to the water. He also said that, in his opinion, the car was not trustworthy. It could be okay for years, or die at any time.In summary, a known design flaw that showed up after the warranty period, caused my Volvo to be a car I cannot trust, and therefore, I have decided that I will sell the car, never buy another Volvo, and tell everyone I can, not to buy a Volvo.

Last Tuesday, May 15, 2012, I took my 2002 S80 T6 Volvo to the Volvo service center on a recall for the fuel pump (throttle body). After driving a few days later, I went to start my car and it wouldnt start. So I made an attempt to start it again and it started and then it shut off. After going through this several times, it finally started. Now, it has gotten worse. I have all these warning lights on and my car is running sluggish. I try to accelerate on the highway and it feels like it wants to stall.Today, I called the 800 customer service number to report it. I also called the dealership and reported it. I was told that I would have to pay for this to be repaired. I read several articles regarding this problem and feel that my car meets the need to be repaired. It’s a real safety issue. I have two kids that I transport daily to school and other school activities, and I use it to get me to work. I need the assurance that I can get them and myself to our destinations safely and without stressing that I will hope to make it. I am afraid and do not know if my car is going to stall on the highway or at an intersection. I like my Volvo and I want it to run like a Volvo should. I hope this matter can be resolved without any legal representation.

49 years of joy with a PV544 - After I took delivery, the amp light came on. I took it to the dealer and discovered a wire was making contact when they installed the radio. After 1,647,213.01 miles, that is all with the exception of routine service.

About every two years or so, the steering rack on this 2004 Volvo v70 keeps breaking. And the steering radius is POOR! NOW REALLY! I had older style cars and 1990 Volvo that this steering rack would only have to be replaced once in twenty years; yes, once in 20 years.

Beware, I leased a Volvo XC90 Inscription, on February 2020, at the first week wheel start shaking while braking. This week again took it to service as warning for ABS, hand brake and transmission went on. Two days later I was told that one part is back ordered for at least two weeks, call customer care and was told that they will record the issue, in the meantime I am driving an old Nissan that was given as a “loaner”. I guess I have to get use to this old Nissan and pay for top of the line Volvo!

Bought this car as a certified used car when it was 3 years old, in addition bought extended warranty for additional 5 years or 75,000 miles whichever comes first. It just turned 5 this month. Only 2 years into extended warranty, have another 25,000 miles or so left too. Warranty work since purchase included tire air pressure sensors, few minor things. Had been very happy until last week. Took in for regular maintenance to Weaver Volvo in Raleigh, NC, mentioned Id been smelling a musty/moldy smell when I turn on my a/c after not driving for few days, I suggested maybe the cabin filter needed changing. The service rep found the cabin filter should have been changed as part of my last service there, but was not done.In addition, they found that my windshield was leaking above the drivers side, and could actually be lifted up from the Inside! Both extended warranty and Volvo refused to fix it, giving me the name of recommended auto glass place, stating it was a wear issue. I stated it was not a wear issue, but a manufacturing and or Install issue. Doing my research, Ive found lots of Volvo owners complaining about the very same thing! Volvo knows there is a problem, but does nothing about it. When I contacted the auto glass dealer, I was told they will not even attempt just a reseal, because it fails, because the priming on the oem windshield is defective. They receive calls from many Volvo customers with same problem every week. They will only install a new windshield, brand new install due to their experience with Volvo windshields, breaking, and reseal failures. I decided to not deal with another OEM windshield, as the primer issue appears to be ongoing.Im very likely to have the same problem... seen other posts where customers have this same issue 2 or 3 times in a row when replacing a Volvo windshield with another Volvo windshield. Im going with Pilkington, made in the USA, and has not had these problems leaking. It is going to cost me over $500 for a new windshield installation. Im contacting Regional Service Manager about my discontent. I bought this Volvo because of its reputation for reliability, but I guess those days are over. I owned a Jeep for 22 years before I had to address a windshield leak. Your windshield should not leak at 5 years old. Some people are seeing leaks much earlier too! Its either the primer alone and/or the glue product. Id been looking to upgrade my Volvo model... dont think Ill do that now. Weaver Volvo and Volvo... so disappointed in you.

This is my 2nd Volvo (over the past 16 yrs) and I have had very good experiences w/ Volvo cars. XC60 is less than 4 yrs old and I have run into an alternator problem w/ a $2000 bill. Hoping I can keep the Faith w/ Volvo and they do not do me wrong. Palo Alto, CA Volvo dealership has always been very professional.

The four cylinder turbo gets great gas mileage while delivering excellent power. Although the Volvo Passat B5 is a wagon model it handles like a sports car. It has all the bells and whistles that one really needs, great sound system, heat and air, heated leather seats, great visible instrument cluster, cruise, all power windows, seats, and lots of space for groceries or camping gear in the back. Great Car.

Ignition was locked on a Volvo 2004 XC90. The key is unable to turn to the drive position.