About every two years or so, the steering rack on this 2004 Volvo v70 keeps breaking. And the steering radius is POOR! NOW REALLY! I had older style cars and 1990 Volvo that this steering rack would only have to be replaced once in twenty years; yes, once in 20 years.

At 70,000, the transmission on our 2002 V70 started flaring between 2nd and 3rd and 3rd and 4th. The local Volvo dealer and repair shops said we needed a new transmission, at a cost of $4k-$6k for replacement. No one could guarantee that the transmission wouldnt fail the same way, and that there were a number of Technical Service Bulletins related to the V70, from a defective solenoid cover, software upgrades, frequent drain and flushes, etc. A Google search reveals hundreds of owners of this type transmission that have experienced similar failures. Recently, a class action suit was won on behalf of owners of the XC90 model over transmission failures. Given the number of failures, and simlar problems with the XC90, this is obviously a defect in the manufacture of the transmission, or a poor design.

I have a 2015 Platinum XC60 for which I paid a lot extra. It has the leather interior which I thought until just recently was awesome. Has anyone who has a similar car experienced that the leather fabric on the dashboard area below the front window is totally peeling up? I keep my car garaged 99% of the time when it is not being driven and for unknown reasons, the panel below the window is coming apart. The dealer has turned the matter over to Volvo and I am waiting to hear what they will do about it. The dealer said they have never seen this before. The car only has 12,000 miles on it and the upholstery is now shot? I dont get it.

Holmes and the Service Mgr contacted us shortly after this original posting. As of early January 2015, a new windshield has been installed at no cost to the car owner. I now like Holmes again. I encourage all consumers to attempt to remedy problems through the dealer, and when that doesnt work, use this website so that other consumers can see the history of that dealer. Thanks Luke ** for getting a handle on this issue.

Hey guys, listen up....this guys got the right idea. Let the people know and judge it. No rights or wrongs. Check the website. I dont know the dealer, but theyve screwed-up big time! **

I have a Volvo XC90 T6 AWD 2002. It sucks. Ive had nothing but problems with it since the day I bought it. Unfortunately, I can not afford to get rid of it. Im scared every time I drive it and pray that Ill get where Im going safely. Ive spent thousands of dollars on repairs at the dealer. Thank God I bought the extended warranty, not once but twice. I replaced the transmission at 75k miles. New tires are worn out at 25k miles. It goes through brakes like toilet paper. Ive replaced rotors, drums, motor mounts (twice). The dashboard/radio area gets incredibly hot (so hot to touch it almost burns your fingers). It heated up my cell phone so much in the little stash area that my phone quit working. Its a wonder it doesnt burst into flames. I have had so many problems with it I can not even count them all. I take it to the same dealer so he can print out a record of all of the repairs. Every time I go there, it cost me a fortune. One time it was nearly $5000 and that was with the warranty payments. I just spent another $1200 on it. Now, driving here in the rain, it started making this high-pitched shrill noise like you wouldnt believe. Its done that before so I think it must have something to do with the traction control. Anyone else had that shrill sound with traction control in rain or snow? I would like to have a class action lawsuit and at least get Volvo to give me what I owe on it so I can go get something else.

I love my Volvo S60 T5 but I wish a manual came with it and iPhones would work with the radio. There is some difficulty with unlatching the seat belt. Nevertheless, I love feeling safe when I drive the car.

2015.5 V60 21,305 miles. Took to Volvo Mission Viejo CA. Want to replace ICM for $1,302.26. No explanation re: why all failed and what inherent issue(s) is/are with the car that caused failure. Low miles, not old car. No guarantee that problems will be resolved for $1,302.26 so I can feel comfortable driving it. Given Volvos fairly bad reputation re; electronics and computer/software this is of great concern.

After 1.5 years we are still trying to get satisfaction on the leather seats. FYI, Volvo went to a new green dying process and it is not working. Within a couple of months, the color was flaking off our new car seats. There are no children, no pets, no abuse. I know I am not the only one with this problem. Im now working with Volvo customer service after the district rep agreed to replace only 1 seat cover. Gee, how generous. You are going to replace one cover on a $38,000 car (2010 S80)? I should have a reply this week, maybe.

The 2002 Volvo S60 AWD is just not very well designed or durable. I am the sole owner and purchased it new in 2002. It has about 78,000 miles and I maintain it religiously in accordance with the owners manual. After I get the next expensive problem fixed, Im trading it in for an American or Japanese model. I would avoid pricey European cars like the plague - nice to look at, but pure money pits. I could fill two pages here with all the oddball things that have gone wrong with this car. The dealer network is very spotty and the quality of their mechanics is even spottier. There are a few good ones, but more mediocre to bad ones. Their consumer complaint office has one objective - make you go away as there are so many calls they would go out of business handling your problem in a fair manner. Your only recourse is to never buy another Volvo.After spending $3,000 at a dealership to replace everything from the fuel pump to the timing belt, I was told that the occasional binding being experienced in my rear wheels was due to my entire AWD system being defective and needing a $5,000 replacement (for a car only worth about $7000!). I have taken it to a local mechanic who replaced the rear differential fluid and who now thinks the problem is with the left axle bearing not getting enough grease. He thinks the AWD system is fine, so I may get away with just a $1000 repair. I was hoping to get at least 100,000 miles out of the car, but I now believe it will require more huge maintenance expenditures - time to trade it in and cut my losses. The only way to fight back is to (1) fill out consumer reports info sheets on the car and tell the truth and (2) never buy another Volvo and tell everyone you know to never buy another Volvo.

I am the happy owner of a Volvo V60 T6 2015, my first Volvo, in replacement of a Subaru Forester XT 2014. I just want to say how Im happy with my car. I know most of people on that website are writing about problem they have and thats ok, but I think it is important to also tell people when you dont have problem. :-)I have my car for one year now, only 16000 km, not a lot, but enough time to say if you like the car or not. Most of the problem usually appears during the first year.The engine is great, the old one, the six cylinder with turbo, 300 hp, you really have that power fast on the highway, very secure car, not a sporty car but enough sporty for me. I have some fun with that car, a pleasure to drive on any way, great and wonderful sport seats, great finish and quality inside AND outside. Zero problem! I am Canadian and the awd works perfectly, not as great as the Subaru one, but a very good one! You have plenty of space in the hatch, thats why I love wagon (Im European :-)).Also, customer service is perfect at least at the dealer, everything perfect there. Also, price for services is the same as Subaru. If you compare year and kilometers (every 10000km for Subaru!!! Every 160000 km for Volvo) Subaru is so expensive and so bad quality with so many problems... So, go away and take a Volvo, at least a model which is on sale for a while, because for new ones, I suggest to wait for at least two years to avoid any problem on the first production years!

I am a Volvo person. I have been driving (only 240s and 940) Volvos for the last 24 years, including my immediate family. We have 9 Volvos in use. They were the best designed cars on the face of the planet. But, that ended in the year of 1995 when they stopped producing the 8 valve 4 cylinder 2.3 engines with rear wheel drive (the 240 models,stopped in 1993) models. Since the front wheel car were produced from 1994 until today, the great Volvo is no longer a Volvo. It is a perfectly designed disaster mechanically and electronically. How I know this? I am an expert in Volvo cars since in the 1980s and I know every model that is on the market today. To me, they are Volvos. I personally wouldnt think of driving one, period.

Purchased 2004XC90 from Volvo dealership in Atlanta, Ga. The car was a certified pre-owned Volvo with six year 100k extended warranty. I noticed the lug bolts were changing color and at a dealer service I mentioned to service adviser. He actually made a notation on my service paperwork. The car was under the mileage restriction as well as the time restraint. This car has been maintained to the gills with all services during this time being done at Volvo Dealership(s). People are amazed at the condition of car when we tell them its eleven years old!Volvos solution was to put cheap plastic (chrome-looking) caps over the lug bolts. They provided at no charge. This was the only item on the car that did not look right. This past year, after having numerous problems with cheap caps coming off, getting removed at service and not replaced at either the dealer or National Brand Tire Store, I decided to research after market lug bolts online. I also went to Volvo Dealership to purchase one lug bolt to have as a reference to several aftermarket lugs. I wanted to make sure I was getting same size lugs. Interestingly, the Volvo lug was in a sealed plastic bag with blue writing stating, warranty product or warranty material. I then decided that Volvo should do the right thing. I took all 25 lug bolts off the car and sent them to Volvo in New Jersey. Their consumer service top level regional person after several days decided, unfortunately they could not replace them. The bottom line, as a Volvo consumer, I feel the lug bolts should have been replaced at that service. Since that point in time, I have used an independent shop for both Volvos I own. I was recently talking with a Volvo salesman about potentially buying a new XC60 for my daughter graduating from Ga. Tech in May 2015. Oh well, I can vote with my pocketbook. No new Volvos for this family. Oh by the way, Volvo Cars of North America (or is that CHINA?), Im no longer your CUSTOMER FOR LIFE. Later...

In 2003, I bought my first XC90. A year or so later, began having power issues with the car. Dropped off my kids one afternoon at school, turned off the car to take them inside, car would not start upon my return. Our dealership said to trade the car in because this issue would only get worse. Being new to the SUV market, Volvo it seemed had not worked out the kinks yet. We traded in for a 2005 dealer driven model. In July of 2008, my husband and I were shopping at our local A&P. We proceed to cash register and looking outside the store window to see our car on fire. The fire department said the fire began in the rear battery. The car was destroyed. Volvo replaced the car for 1/2 the price and gave us a fully load XC90 2009.6 months later, power issues began in the car and issues with squeaky rotors also started. As of today, I have gone through 5 batteries, an alternator, cable harness, 4 rotors, numerous brake pads. Complained to Volvo till near tears. Today, I have filed a complaint with Transport Canada. I did so after finding out that Volvo cars especially the XC90s have parasitic drain problem in the electric system. Volvo has known about this issue for a long time and has done nothing. These cars are not worth the price, horribly made and dangerous. This is my 5th and last Volvo. Please for your own sanity, do not buy these cars. It is not the same reliable car Volvo manufactured 15 years back.

We recently ordered a new Volvo V90CC and when it arrived it did not have the option package that we ordered but did have an another, different option package that we did not order or want. Volvo Laval admitted their mistake but could only offer a replacement for delivery in five months. This timing was unworkable for us and, in return for a small discount, we were forced to take the vehicle and pay for the unwanted option package. Volvo Lavals position was we have to make money on every sale. We appealed to Volvo Canada and their response was too bad because you accepted the car. Over the years we have purchased a lot of vehicles, some better than others, but this experience of being forced to pay for options that were the result of the Dealers error is the worst. A very good reason to not deal with Volvo, ever.

Last spring, we went on a vacation and left our 2010 XC60 parked in our garage. Upon returning, the battery was stone cold dead. After getting Triple A to jumpstart it for us, we drove it around for a while and were able to start it after. The dealership said we should put a trickle charger on it if were leaving it for that long. We just returned from a four-day trip with the XC60 parked in our garage and its battery is again totally dead. I have never heard of the need to put a trickle charger on such a higher-end car if its being parked for four days! We cant use it to take us to the airport and have confidence that it will start when we return. Airport parking lots dont have AC outlets to plug a tickle charger into. Im a bit disappointed, unless there is more information I need to know?

I will never purchase another Volvo. I have a Volvo S60. I have spent a fortune on the maintenance of this auto. Things I had to repair now I am reading should have been under extended warranty, that cost me thousands to repair. I am the only driver, and the car has always been well maintained proper services. My driveway is on a hill. Today, I put my car in reverse with the brake on. The brake did not work. Car started across the road, almost smashed into the house across the street but for my quick thinking. Called the dealer, said pump the brakes before you start the car, and costs another $140.00 to fix. Volvo, your cars are an outrage, poorly made, not what one would expect for the price of the car..

My Horrified experience with Volvo V40 and Volvo Doncaster Dealer: I bought 2013 Volvo V40 Demo on June 26th, 2014. After driving 5 times, the car broke down in the middle of road on July 10th. My daughter and I stayed in the dark and stranger street for two hours to wait RACV road assistance and tow truck. The car was towed away around 19:30pm and we got home around 8pm. On that night, I wrote Silverstone Volvo Doncarter and expressed my disappointment and angers. In the email, I said to Silverstone Volvo, I and my family lost confidence with this car, they really need to give us a rational answer and acceptable solution to bring our confidence back.Next day, it was Friday July 11th), I rang the Silverstone Volvo dealer to ask what was wrong with this car. The answer was that the petrol pump had a problem. The new petrol pump had been sent out from Sydney head office and should arrive on Monday (July 14th). I got the phone call on Monday 14th of July, Volvo Silverstone informed me that the car was ready to pick up. Since I worked on Monday and I picked up the repaired car on Tuesday (July 15th) and I was told that car was fixed and shouldnt have any problem.Next Day, it was Wednesday (July 16th, 2014) morning, my mother used this car to drive my daughter to school. After 2 minutes after they left, I got phone call from my daughter. The car broke down in the middle of road. I rushed to the place they stopped, and asked my mum use my car to drive my daughter to school (she was nearly late to school on that day). My mother (72 years old) said to me, I am not going to drive Volvo again. It scared me. I nearly had heart attack. My daughter had second horrified experience with Volvo in 5 days, she cried and said to me Mother, I had enough about this car. I dont want to be late for school again because of this car. I dont want to be left in the dark street because of this car, No more Volvo. I assured her that this thing is not going to happen again.After arranging my mother taking my daughter to school, I rang Silverstone Volvo. After Sales manager answered the phone, I told him that the car broke down again. He asked me to ring Volvo Road Assistance and tow the car directly to Volvo Silverstone to fix. On Thursday (July 17th, 2014) After sales manager rang me and left a message on my phone to ring him back. Because I was working until 10pm and I didnt ring him back. On Friday (July 18th, 2014) at 8am, I rang him back. He asked me what kind of petrol I have been filled in for this car, because they found some strange particles in the fuel. I said to him, Funny you said that, we had no chance to fill the petrol, as we only drove 5 times. The petrol in the car was from Volvo Siverstone. This explanation really pushed my anger out off my limit. Thanks god, we didnt fill the petrol. What happened if we have filled the petrol, was it our fault to make this car stop in the middle of the road?After Fridays morning conversation, I had not heard any thing from Volvo. On (July 21st ) evening, I wrote to Volvo Head Office to explained what happened, and I was going to put application through VCAT. On Tuesday (July 22nd) I received the email from Vanessa, Volvo Customer Care manager. She wrote in her email the fuel in the vehicle is contaminated and they were currently investigating. On July 25th, I received the email from Volvo Doncaster. I was told that Volvo expected to have the components required here for Monday 4th of August and vehicle ready the following day. On July 30th, I received the email from Volvo, I was told that this vehicle was due to FUEL contamination and in no way due to a product failure with this Volvo V40.After receiving this email, I was very angry. Up to this point, Volvo still denied that this car has any quality problem, even though the car was broken down twice in the middle of road in 5 days. Volvo also blamed the fuel was contaminated, though the fuel was from Volvo, not petrol station. From that day, I started my own investigation. Here are my findings:I rang VicRoad and I was told that this cars registration has been changed, but VicRoad wouldnt give me more information due to privacy law. I went to CarHistory Website to search and got the report that showed the Odometers of this car could be rollback. The reading on March 4th, 2014 was 5023km, but reading was 1146km on April 5th, 2014. On August 12th, 2014, I wrote to Volvo team and informed them that my finding has shown this cars odometer has been rollback. On same day, I got reply from Vanessa, care manager of Volvo, she wrote in her email we can confirm that in this case the report is showing incorrect odometer readings. The correct odometer readings are as follows: 2226 kms on 24/06/2014 and 2827 kms on 08/07/2014. I replied her email and attached the photocopy of contract of this car. The reading of odometers was record in the contract was 3050km. This contract was signed on June 25th, 2014.I also found the reading of Odometer was recorded as 2619km on Certificate of Roadworthiness from VicRoad on June 24th, 2014. My questions are: 1). Why did Volvo dealer change car registration number? 2). Why are there many different readings of Odometers on different documents that produced Volvo? On Friday, 22nd of August, VCAT arrange conference meetings between Volvo Silverstone and I. The purpose of this meeting was to settle between two parties. In the meeting, I asked for refund of this car. The reasons are: The car has serious quality problem. It broke down twice in the middle of road in 5 days. Volvo had opportunity to fix the car, but the problem was still there. Volvo Silverstone didnt acknowledge any faulty of this car, but blamed for fuel contamination, even though the fuel was from Volvo, not from me or other petrol station. This cars odometers was rollback based on the different document provided by CarHistory report, VicRoad and Volvo dealership.After speaking with solicitor from Consumer Fair of Victoria, I know that I have right to get refund of this car based on section 38 of Motor Trade Act 1986 and section 18, 29, 29, 259 and 260 of The Australian Consumer Law. In the meeting, Volvo Silverstone tried to settle a deal with me, they only wanted to extend 2 years of factory warranty on this car. I declined. I said to them, I was happy to compromise, but here are my conditions: 1). I wanted another new car, though I was asking for refund. 2). If you want me to take this car back, here are one condition, Volvo had to write a statement to say if this car breaks once again in next 12 months, Volvo will take this car back unconditionally and I got fully refund the price I paid for. Volvo Silverstone declined to do so.I also asked Volvo manufacture to write me a letter to explain to me about Fuel contamination issue, but Volvo Silverstone refused to do so. I asked Volvo Silverstone Dealer two questions: a). Why were there many different Odometer readings shown on different documents? Reading from CarHistory, Reading from VicRoad certificate and Readings from Volvo Contract and Volvo customer care manager? The answer from Volvo Silverstone was all these readings were wrong due to human errors, Volvo has not changed Odometer readings. b). Where did the contaminated fuel come from, because I havent filled the fuel? The fuel was from Volvo silverstone when the car was picked up. Volvo explained to me the fuel was filled by other test drivers when they had a test drive. It was the fault of Petrol Station.I told Volvo Doncaster Silverstone: You are lying to me and you make a lot of stories, I dont believe anything you said to me. This car is still in Volvo car dealer, I dont want take this car back. Volvo dealer inform me that they will start to charge fee. From tomorrow, I have to find a lawyer, which could cost me arms and legs. But I want to fight. If I have checked the history of car, I wouldnt have this mess. I paid nearly $45.000 for this car, but so far I only had nightmare. However, I have done nothing wrong, I trusted Volvo but Volvo Silverstone took advantage of me. As a consumer, I will fight to the end. I deserve a better treatment. I wouldnt let Volvo get away and continue to cheat other consumers.

My transfer case cracked in half and had to be replaced for $2,600. My car is a 2005 XC 70 wagon with 84,000 miles on it. The transfer case should not crack in half. I was driving and could have been seriously injured because my car just suddenly stopped and would not go forward. Luckily, I had slowed down and was coming off a ramp from the highway. Seconds before, I was traveling at 65 miles per hr on the highway. I would like to be compensated for the cost of replacing the transfer case.

There was a gas odor coming from the car. I looked underneath, and the smell was very strong by the tank. I took it in to the local mechanic. A recall was made on the fuel pump starting in January 2010 for Volvo XC70s that had less than 150k miles on it. My XC70 had 158K miles on it. I cant afford the cost of replacing the pump. That means for those people who cannot afford to replace the fuel pump will have to drive it around. The 150K is a ridiculous cap on the recall. The car is from 2004, why wouldnt it have over 150K and still be on the road? Volvo advertises and charges for safety and quality. Neither the safety or quality service is proven with Volvo, if they allow leaky fuel pumps to be on the roads. One of these defective fuel pumps is going to blow up when it comes in contact with any kind of spark.

I recently drove a Volvo V90; it is quiet, easy to manage on a road or highway; enjoyable to drive. My only concern is that, since Volvo is now Chinese owned (again, Chinese owned), I am not certain they can be trusted to honor warranty issues. I brought this up with the manager and he laughed and said If youre talking about Covid-19 and its relationship to the quality of this car and whether a warranty on it will be honored, it is a moot issue. I am not convinced and really didnt even have the question addressed. As a result, I moved on and bought a good Japanese Acura RDX. It is an excellent, upscale, mid-sized SUV.

DO NOT BUY a Volvo unless you want one headache after another... They are horrible. And if you have a problem and call the 800 full phone number they will not help you with anything. Bought a used 2005 XC90, paid $ 7000. After 3 months the transmission went out. Got a used transmission to replace the old one, now a month later the electrical is shot. And although there is a recall and a fire hazard for this year and model, the Volvo company says my Vin number is not covered. WTF! Great way to do business

S80 2012 and Low Profile Tire Nightmare. TIRES. Gone through 9 tires... NINE... since 2012. Reason: Potholes and Low Profile Tires. Low Profile tires are for totally flat surfaces. Unaware of this and wasnt informed either. Shame on Volvo. It was my dream car. Now its my nightmare.

I bought my son a used Volvo less than a year ago. Its been in the shop nearly every single month. After driving it only 4,000 miles it needed a new engine, new front bearings, new oil trap and on and on. Im at $5,000 in repairs and all they say is gee thats not normal for Volvo. I complained about the car to the sales person months ago with no response. I posted a complaint and the service manager called to offer $500 towards repairs but that doesnt explain how this many serious things can be wrong with a car driven such few miles. It was sold heavily on the fact that Orloff exclusively serviced the car and it was in top shape. Every month to service and every month a new serious problem. Im stuck with a junker and out $16k. Fraudulent sales practice.

My cooling van has failed. It wont shut off and is causing my battery to drain all the way down. There was a recall for this problem; but according to the experts, my car, a 2002 Volvo S60, doesnt qualify. Ive read over a dozen blogs about this same problem on Volvos from years other than the 1999-2001 models recalled. It seems to me the problem goes beyond the models Volvo of North America is saying. How many failed cooling systems does it take to admit its a prevalent problem?

The problems with this car are too many to list. Very disappointed with my purchase of the 2016 XC90. It has been in for service at least 8 times since January this year. I will not even drive it on long trips due to the lack of trust with this vehicle.

We owned a Volvo V70 XC for over 17 years with low mileage of only 67K+ miles. We took it to service always on schedule and had received good service. Recently we moved to California. We took our car for full service immediately upon arrival. Soon after the full service we found our handbrakes rather not so responsive. We brought it back for adjustment. Next, we noticed that the AC does not work, brought it back and was told there was nothing wrong, but the serviceman topped up the coolant a bit. We went on a trip through the hot dry interior of California assuming the AC is fixed. The AC did not work and we had to suffer 110 degrees in the car. We brought the car back the second time. We were told the service had refilled the AC with an extra amount of coolant and we paid $130 for labor plus the coolant cost. Took the car home only to find the AC still did not work. We went back for the third time. By now we told the service dept attendant that the problem must be with the fan. The serviceman checked the fan finally, found it defective, and installed a new one. We were presented a new bill of $139 for labor plus cost for the fan. We refused to pay for the labor charge because they failed to check the fan from previous visits, and we had to return for the third time to get the AC fixed. The serviceman refused to settle telling us that we did not tell the service counter attendant to check the fan. He denied responsibility and blamed us instead. We argued the problem involved two parts, the coolant and the fan that makes up the AC system and that the serviceman should have inspected both parts and repaired accordingly. It was the most unpleasant experience we ever had over 17 years of owning this Volvo. We do not think we would consider another Volvo.

Four months after purchasing my 2019 XC90 (previous service loaner) from the Santa Ana, CA dealership a spontaneous crack appeared on my windshield starting from the top of the windshield and radiating downward from the middle where the rearview mirror/sensory console is housed. This crack occurred while parked in my driveway at home. I reviewed security cameras to confirm no foreign object had made contact with the car or windshield. I read about a similar experience online in Los Angeles with the crack originating in the same place and also without any indication of impact. I opened a claim with Volvo. They had me drive to the dealership to have a service advisor inspect it. Ironically, on the drive over for the inspection the windshield was struck by some kind of pebble or debris on the freeway. This was very obvious to me, I saw and heard the impact. As a result, my claim was denied, they claimed the crack originated as a result of the impact. I had allowed a couple of weeks go by before getting into the dealership and took pictures of the affected windshield as soon as I noticed the crack had appeared and at multiple other intervals to capture different periods of time and changes prior to going in. I had a dozen pictures, from different times, all prior to the day of the visit (and impact) as well as pictures from the day of the inspection and impact. In my communications with Volvo customer care team I asked for my pictures to be reviewed since they clearly corroborated my assertions. I explained, in great detail, what I observed that happened, provided similar cases I researched, offered more than enough evidence. Given the impact marks that are clearly visible in the pictures on the day of the inspection, and not present prior to, in addition to the location of the start of the crack and how it spread, its quite obvious that the impact point was not where the crack originated but I feel that Volvo was not interested in doing the work or putting in the time to make this right. They seemed more interested in maintaining the original decision, which was made without a complete review of all the information that I tried to present. I followed up by providing all of the pictures and explanation to substantiate my claim, requested a appeal with a detail account of the information I observed and was providing and a received a simple three sentence response saying sometimes customer dont agree with their decisions and there is nothing they can do about that. Youd think a company of this caliber would strive for better customer service, especially considering this is a $75k vehicle to a new customer. Needless to say I will never purchase from Volvo again.

My check engine light flashed while driving on Tuesday November 20th at about 4:45 pm. I was nearest my local Mechanic shop and the tech plugged in the computer gadget that reads what is happening and told me a housing under the hood needed to be removed to investigate further. I took the car in the next morning and found out that my timing belt was about 1/2 shredded and ready to break at any moment. I was told I couldnt drive it and that the repairs would not be completed until Tuesday November 27 following the Thanksgiving Holiday. I have a 2005 wagon and the timing belt was replaced by Volvo at 125K. The car now has 165K miles. I was very lucky that I did not have a catastrophic failure and a ruined engine. It was just coincidence that this unrelated issue required a more thorough investigation of the housing where the timing belt is. Timing belts are not warrantied by the Volvo 2015 Lifetime Warranty Plan (no surprise there) but an average belt lasts upwards of 100K miles and is recommended to be replaced at/near that time. I have all documents showing when the belt was replaced and yet Volvo is not standing behind this product. I dont see any grey area here. This could in no way be something that was done by me. It looks as though the local Volvo dealer either DID NOT install the belt at 125K or it was clearly a faulty unit. I submitted a claim to Volvo Corporate for reimbursement and was denied. A HUGE violation of consumer trust and manufacturer integrity. A final note: Volvo refused to share with me the details of the investigation nor did they provide any reason for the denial except to state it was an internal matter and that timing belts are wear items. I requested a written accounting for my records and was also denied. I could not even get the name of the Corporate official who made the decision.

The 2020 XC60 & XC90 models have a design change which removed the door runner at the bottom. Bad design, as this is where most the road debris, mud and water enter. It doesn’t enter the inside of the car but its a mess after a heavy rain or car wash and Im left to clean and dry all the seal creases and door jams to prevent mold or rust. Would have reconsidered this car if I had known. Love everything else about the XC60 so hoping Volvo steps up and makes a rubber runner to replace the cheap seals.

I brought my 2004 XC90 that had a brake failure that resulted into pushing the pedal to the floor to get it to stop. Then a warning light appears stating that the anti-skid needs service. This only happens after 20 minutes into a drive. I brought it to a Volvo dealership and they replaced the vacuum assist pump for $620. Two days later, with no loaner car, they sent me on my way. It failed again the first time. I drove it more than 20 minutes and I nearly got into an accident. This time, I was hearing a metallic sound and strong smell. I took the car in again and they told me an additional $1,700 is required. There are now more problems and whoever pulled the last brake caliper on twisted the hoses causing this problem. In addition, the ABS may need replacing which is yet another $2,000. The other work was done 14 months previously at a Volvo dealership and they say if this was the case, you would have had a problem much sooner, like right away. The dealership will not take the blame and I am facing $4,000 in repairs on top of the $620 already spent.

My volvo has continued to have unexplained problems and Volvo will not stand behind their product. Radio just died, they are asking for $1085 to fix it. Why would anyone want to buy a lemon of a car like this? They are saying I have not serviced my car at their dealerships which is untrue. One dealer accidentially took off my axels for a transmission problem and kept my car for three days to put the old ones back on.

XC60 2009 Too much money for such a bad made car - The first day I took it they had forgotten to disable the software safety that prevents the car from running more than 20km/h. I took it back. After that I had problems with all the door locks. 3 of them were replaced and the started to malfunction again. 4 years from date of purchase, I noticed water inside my car. The windshield was leaking. I replaced it (the company used my insurance - they did not take responsibility for the fail). They replace some things that had to do with the turbo (turbo sensor, Turbo Tube, wastegate and some other) and now they are going to replace the Turbo. All my letters to Volvo had the same result: NOTHING. The technician suggested to get rid of it, sell it, but how can I sell a bad car. Worst buy I have ever done. My biggest problem is that the mother company takes no responsibility for the mistakes. Bad company.

The four cylinder turbo gets great gas mileage while delivering excellent power. Although the Volvo Passat B5 is a wagon model it handles like a sports car. It has all the bells and whistles that one really needs, great sound system, heat and air, heated leather seats, great visible instrument cluster, cruise, all power windows, seats, and lots of space for groceries or camping gear in the back. Great Car.

I was driving my 2007 XC90 SUV, merging onto a busy Philadelphia Interstate (I-76) with trucks going well over 70 mph. When I pushed on the gas pedal, the car lunged, then died immediately. I was almost creamed and still cant believe I was not. This was the 4th time this had happened, but not on a busy Highway like this. I had it in the shop at the dealership and they could not find anything. I picked it up and the very next day, it did it again. I took it back to the Volvo dealership and the Service Manager drove it for 3 weeks before finally discovering it was a key issue and only because his knee hit the key, which no longer popped out of the key housing, so therefore the black part of the key would hang down from the key starter and if your knee hits the key, the ignition will shut off.I have told this story to many Volvo owners and everyone that has a key like that has experimented with it and YES their car also died when touched by the knee. VOLVO has not issued any warnings of this, so everyone that has an older Volvo with the old type key, beware, it could happen to you and you may not live to tell about it. There are web sites you can get that you can get a key made for $20, but I paid $180 and the key fell apart the next day. GOOD JOB, VOLVO.

This is my 2nd Volvo (over the past 16 yrs) and I have had very good experiences w/ Volvo cars. XC60 is less than 4 yrs old and I have run into an alternator problem w/ a $2000 bill. Hoping I can keep the Faith w/ Volvo and they do not do me wrong. Palo Alto, CA Volvo dealership has always been very professional.

I bought my Volvo in 2012 and it was brand new at the time. I have had minor, manageable issues with Volvo ever since (replacing fuses, replacing a rear shock, etc...). However, while bringing it in for my last service, I completely ran out of oil on a secluded road with very little cell service (I was so lucky I could call for help). My oil pressure light came on and I pulled over immediately. When I checked the oil, there was not even a drop. I called Volvo and they said to continue driving until my car could go no further, seriously?! I called my father-in-law and he brought 4 quarts, which we added, and it barely registered on the dipstick.Volvo currently has my car, is replacing the piston rings, since that is what caused the engine to burn oil. They gave me a loaner car for a week. They admit that this is Volvos fault and are replacing the rings at no charge to me. However, after I started doing extensive research into this issue, I stumbled across a recall on my car. Volvo recalled certain 2011-2012 vehicles that were not alerting the driver of a low oil pressure situation. After calling and talking to the General Manager at Smothers European in Santa Rosa, I was told that they have made at least 10-12 of these piston ring repairs, and replacing the rings is what Volvo has advised them to do. I dont think that is acceptable. Any kind of engine problem, especially running on no oil, really damages the entire engine. I would be happier if they replaced the whole engine, but not satisfied.For something that is a design flaw with Volvo, customers are being forced to accept a flawed product, which will greatly reduce the cars resale value. This is unacceptable and Volvo needs to compensate customers appropriately to stand by the companys claim that their core values are quality, safety, and environmental care and that they are working with energy, passion, and respect for the individual.

Has anyone else experienced premature brake wear on their Volvo (we have 2018 XC90). We were advised at 30,000 gentle driven kms that we need new rotors and pads. When we questioned the dealership on this they told us that Volvo brakes arent meant to last like the other manufacturers. They claim its for safety reasons, we dont agree, nor do the multiple mechanics (some Volvo mechanics) we have talked to since. Would love to hear if anyone else is experiencing this as well as it is a concern.

They covered the majority of the repair. I am satisfied.

We bought a 2015 Volvo S80 Inscription package. Has been a fabulous car. However after 3 years of use - the leather piping around the drivers seat has become unstitched and the plastic insert is coming out. Sent a photo to Volvo and they stated not a defect - it is due to wear. Therefore not covered under the warranty. My husband weighs 140 lbs and I am 120 lbs. It is unbelievable that this would happen after 3 years. I have a 2008 Audi TT with leather seats that are pristine after 10 years. They quoted us $1400 to repair. Absolutely insane. Will not buy Volvo again.

Searched and waited for the color combo and features on this car. While waiting I should have done some homework!! I take my car to the Mission Viejo Volvo for service, when purchased a seam of the leather was coming out, had to take it in three times to get if fixed and made sure they didnt just shove it up with a screw driver like the first two visits. THE CAR RUNS OUT OF GAS!!! Your control can say you have 30 miles or 50 miles... you will still run out. We dont let it go below 100 miles, the GM at Viejo after bringing me in his office and closing door said there is just no fix for it.The parking brake goes on while you are driving or stopped in traffic or at home and cant get it out of park... Very nice with the other patient drivers honking!!! This is my second time back in 6 weeks for brakes. First week in July they said they replaced brakes, pads and rotors! However I keep ending up in the middle of the intersection, well you guessed it less than two months later same problem. Manny says I have a lot of miles on the car so makes sense, never checking the records to see that it was just done. Just told me it was going to cost a lot.Also brought it in because the car sounds like a muscle car, the service guy asked me if I made it sound that way... Oh yea, sure. Pretty blonde mom with three kids wants to sound Gangster. No its only that the catalytic converter has gone out, they have ordered one. Maybe another week. They have had it this time three weeks. They said they were working on all the other computer problems while they wait, and may have to send a guy to school about how to fix the whole parking brake issue. My reason for buying the car was I have two new drivers in the family. They wont touch this cheered safety vehicle. Its a nightmare. Since I have had the car 10 months, they have had it 10 of those weeks and counting in the service department. Help, anyone, help me get free of the monster on wheels!!

I have only had this Volvo XC90 for two months. Its a 2006 with 55,000 miles on it when I purchased it. Im the second owner and the car has a clean record. After so many trips into service, I am now at 58,000 miles. I have been in five times in two months for multiple issues. Some of which were issues before I drove it off the lot which should have been caught, such as a burned out front lamp, a broken Sunroof visor door. Windshield fluid valves were turned underside the hood. Cruise control button would disengage during driving, faulty brakes, 5-year old recalls for wiper arms and tie rods.When I finished my last service, they told me I had two more problems to fix which can wait until my 60,000 mile major maintenance. Both are hoses, one which I have to pay out of my pocket. One and a half weeks later, now I have two alarm messages: anti-skid service required and anti-skid has been temporarily turned off, meaning that I have either no ABS function or no AWD function. I am truly disgusted. I wish I never bought this car even though I really love it. I feel like the dealer did not do a 22-point check for a non-lemon car. I bought this car for its high safety standards and the crossover midsize for a family of 6. I really did not get this for mass repair and high costs. I will not buy another Volvo even if its brand new.

Volvo is a great vehicle. Handling is smooth, it is very quiet and very reliable. I have had zero issues with this vehicle and it has been driven a lot. The ride is extremely comfortable and the interior features are very upscale. I like the push-button start, heated seats and rear parking sensors. The interior and exterior are very premium and the car was built to last. I like the keyless entry also. It handles well and it takes the bumps in the road well. But the only thing I would like to be different is the gas mileage.

I bought a 2005 S60 in January of 2008. It was a leased vehicle that my friend had and we went through the dealer to buy it. We paid for the certified used car warranty. Under the warranty, ball joints had to be replaced and we had no other problems with it.It now has 120,000 miles on it and now all kinds of things are going wrong. My husband replaced the rear bearings this year and the fuel pump went recently. After he replaced the fuel pump, the car would not stay running and we had to have it towed. The pump electronic module was found to be bad. The original design had it mounted under the car where it is exposed to the elements, and guess what, it corroded and needed replacement.Volvo issued an update (should have been recall) and relocated it inside the spare tire well. Car still would not run. Diagnostics have traced it to the ECM. This bill is now up to $4,000.

Three months ago I decided to trade in a fantastic 2017 Volvo V60 for the brand new Volvo V90 Cross Country because the new Volvo cars platform and design is so beautiful. I test drove the vehicle and liked it enough. Something inside told me that I would miss the V60 but went ahead with the new car because I was offered a great lease deal. About two weeks afterward I was virtually convinced I had made a bad choice and it all stemmed from three things:The digital screen is the “crown jewel” of all new Volvos, no more physical buttons on these new cars except for a few. I believe that because it is a brand technology for the brand, it needs a LOT of refinement. The systems is slow starting up, it also acts up unwarranted at random times, it would drop phone calls intermittently and reconnect the same way, the cross traffic sensors would go off randomly even when stopped at a red traffic light and nothing or no one around me would be either present, moving close by or approaching my vehicle. I listen to music through streaming my phone, but the sound system sounded weak if I only streamed. On the other hand if I connected the phone or an iPod physically to the USB port then it would sound good. The back-up camera would work appropriately only 60% of the time The car is very heavy, and honestly, the T5 engine is not powerful enough to haul the vehicle, I strongly suggest the T6 engine. Which brings me to the last issue, gas mileage is not the best precisely because of issue number two above. All this just led me to trade the lease back to my previous V60 as I was lucky it had not sell yet and still was available. Final thought from me; I am sure that in three or four years Volvo will master the touch screen infotainment and when that happens then their cars will truly be amazing, because their design is impeccable.

Have owned 2 Volvos a 2008 Volvo S80 with the 3.2 Inline European Ford 6 cylinder engine and the 2010 Volvo XC60 T6 with the Turbo V6 3.2 European Ford Engine. Most of you dont realize that this is a Ford engine in this model of the car. A lot of you DO NOT SERVICE this vehicle at the recommended time either. If you dont do PREVENTATIVE maintenance on this car you are asking for problems. Now I agree that some cars loaded with every electric gadget imaginable & mirrors that close upon exit and alarm systems and DVRS are going to wear out the Battery in 2 years. It is inevitable!!! But those of us who were smart enough to limit the options to just a few dont have battery problems with this car. In fact my battery in my S80 has lasted 6 years without replacement. The XC60 battery only lasted 3 years but it has every option on the car and they are all electric operated including the hand brake. I expect the battery life to be short. In the old days cars didnt have half the electronics they do today. Also it pays to find a Good Volvo Mechanic OUTSIDE your stealorship. Who has a labor rate below $100 an hour if you want long term maintenance of this car. Otherwise you clearly in over your head. This car was made to be maintained and regularly. Every 7500-10,000 miles it must have some service to continue to perform properly. Even if you do the work yourself. It can be done. I come from owning Ford Explorers the last 3 I have owned ALL got 325,000 miles on them by doing proper maintenance and I expect no less from these Ford engine products ...My s80 has 90K and is coming up on the required Timing belt/ All belt change at 100K miles for these cars. Since it will be 6 years old I plan to replace every hose at that same juncture. Complete rubber replacement at 100K miles. Service the tranny at 100k miles too. I dont care what they say at the stealorship. They are designed to steal your $. You have to play their game up until 3 yr/36 miles. Save your Extended Warranty money for your rainy day fund unless the car is your wifes and you wont be around to deal with the problems.. or maintenance.

The car is not running right. When I reached to speed 100 km per hour on gear 5, even if I trample on the gas pedals, the speed of the car increases very slowly to reach 120 or maximum 130 km per hour and no higher even if I put my foot on gas pedals much longer. And if I am going up on a hard road, the car looks like it is dead and I put on gear one and sometimes on gear two to let the car go up.Note: My car is a Volvo S40 4 cylinder 1600cc model 2007 and its counter is around 200,000. I live in Damascus, Syria and I fix my car in your branch of maintenance in Damascus from around six months and they do these steps. They changed the fuel pump and the problem did not get solved. They cleaned the four fuel sprays in the engine and the problem did not get solved. They scanned the car on their computer program and no faults appeared in the engine. They separate the catalyzer to see if the car strength comes back then we know that the problem is in the catalyzer but the strength of the car did not come back so: not the catalyzer nor the fuel pump nor the fuel sprays. Your company told me that the problem is in the fuel and I did not accept the idea and consider that they did not know how to fix it, so please let me know.

Best customer service and best safety record. NIELLO Volvo is the best dealer in the area. They have quality cars-new and used-and take excellent care of their customers. I have been a Volvo owner for 14 years and am on my 4th car. I LOVE Volvo!!!

I own a 2012 Volvo XC90. I purchased this new. I chose a Volvo because of their reputation. Turns out that they are riding on a reputation that is no longer is accurate. I drive quite a bit. Mostly long distance freeway. At 150k miles the car needs new catalytic converters. Volvo quoted 7k for the repair. Now the transmission is slipping. Blue book on this car is only about 7k. Better off taking it to the wrecking yard. Volvo customer service was no help. Car has been well taken care of. Still looks new but has absolutely no value. Ill never buy a Volvo again.

The 1918 Volvo XC90 is the finest automobile I have ever owned. Besides the world class safety features and vehicle safety, this car has the most adaptive, user friendly functions and options I have ever experienced. It has selective ride control as well. Overall this car is awesome and great in bumper to bumper traffic to highway, short and especially long distance trips!

My wife drives our 2001 Volvo V-70. Last week when temperatures dropped, she turned on the seat heater and all the sudden it got very hot. She then realized the seat was catching on fire. She immediately turned the seat heater off and put the burning out with her hand. I just called the nearest Volvo dealer to see if there are any recalls for the heat element and there are none. This is a safety issue which could potentially have caused my wifes life or having an accident and hurting someone else.

December 18, 2014, I purchased a new Volvo XC60 from Friendship Volvo, Bristol, TN. The one big thing I do not like is that it came with a little bicycle wheel for a spare tire. I paid $500 for an extra wheel and $216 for a tire. The next thing this spare will not go into the wheel well that the little bicycle wheel comes out of. So, you have to just put that big spare in your rear compartment and chain it down for safety reasons. Later I noticed that the bicycle wheel was only a 17-inch wheel. My vehicle came with 18-inch. I measured the diameter of the spare wheel versus the original wheel. It was 6 1/2 inches less in diameter. Here is the quote from the Volvo owners manual page 311: Caution: The vehicle must not be driven with wheels of different dimensions or with a spare tire other than the one that came with the vehicle. The use of different size wheels can seriously damage your cars transmission. I wanted to bring this to the attention of others in case they have one of these vehicles.

My 2004 Volvo S60 AWD has transmission problems. I had replaced the throttle body for $960.00. Now it needs valve body for $1200.00. Even though the throttle body was recalled through class action lawsuit, Volvo says my car wasnt part of the recall campaign. The mileage is currently 123,000. Recently, I replaced the motor mounts, serpentine belt, timing belt, and water pump.

My 2006 S40 was okay, until about 2009, when we started having water appear in the passenger side footwell, when it rained. I was told by the dealer that it was a known problem, with a service bulletin available from Volvo, that said it was a design problem. All Volvos since 2001, that have a sun roof, have the same issue. I was told that since the car was no longer on warranty, too bad, it was not covered. They wanted $1,700 to fix it, and told me other than having water in the footwell, it would not cause other problems.In December, 2011, the car completely died. The problem was that one of the computers (under the dash on the passenger side) was ruined, due to being wet. It cost me over $1,000 to get the computer replaced, and the repairman said that the other computers (in the same location) were also showing signs of corrosion, and damages due to the water. He also said that, in his opinion, the car was not trustworthy. It could be okay for years, or die at any time.In summary, a known design flaw that showed up after the warranty period, caused my Volvo to be a car I cannot trust, and therefore, I have decided that I will sell the car, never buy another Volvo, and tell everyone I can, not to buy a Volvo.

Our Volvo has been in the shop for endless warranty repairs. Now, our warranty has expired. Each time we travel to Ithaca, NY to have the car repaired, it costs us $64.00 in fuel costs as we have to leave the car there a day or two and it requires two trips with two vehicles to accomplish this. Is this just a financial burden we have to accept?

This auto is the safest and best performing vehicle for its price. The car delivers is riding comfort, cost to operate, and safety. It has a good level of performance and provides a useful information and display system.

I loved my 2011 XC90 when I first bought it. The interior was more luxurious than my previous BMWs. It was spacious, had amazing storage space, and had all the bells and whistles one would expect from a car that cost more than $50,000. The car is almost 5 years old, but from the beginning, there have been numerous unexpected problems. The first came when the CD player broke. For some time after the dealer fixed this, which involved taking apart the dashboard to remove the broken stereo, I heard an odd cracking noise. It turned out to be a long, hairline crack forming in the glass panel that housed the odometer. The crack originated from under the dashboard and was about 3 inches long - no doubt caused when they took apart the stereo. When I took it in for repair, Volvo warranty refused to cover this saying that I had deliberately cracked the glass! There is no way this was possible seeing how I would have had to take apart the dashboard. Nuts! The Volvo repair people believed me but said they werent authorized to fix it given that the regional Volvo repair guru had said no. They told me to call Volvo customer service, which I did, but was denied because they took the word of the idiot who evaluated my car. So whatever, I had to let it go. After all, it was just a crack.Since then, my air conditioning has imploded, shooting shrapnel throughout the hoses and the car and causing two weeks of repairs. The leather on the seats is coming apart and wearing thin. I have to replace my tires every 17,000 miles because of the way the Volvo drives. I am constantly running low on oil between service appointments. And now - and this one is my absolute favorite - rats have apparently decided to get inside my hood and eat through the engine wiring while I sleep at night. Oh yes, Volvo wires must just taste better than those in our BMW or Toyota. This is just another reason why I will never buy another crappy Volvo. I should have stuck with BMW.

Volvo XC90 2010 - Passenger side door lock not functioning (2 times), air conditioner (not functioning), would not start 2 times.

Ive owned this 2016 Volvo S60 Premier T5 for almost 2 years now and it has been a great car so far. The only peeve I have is the engine start/stop when sitting in traffic. Its really sensitive to the speed of the car but luckily it can be turned off. The car has plenty of safety features with the tech package including the lane departure warning and BLIS. Also I highly recommend the sport package. While the 19 wheels arent too flashy the shorter more aggressive springs make the car handle great on windy roads. Altogether the Volvo S60 is a great car.

This is the second XC 70 I bought new. Both cars required some costly repairs at about 100,000 km. On my current 2008 XC 70, the fuel door locking mechanism failed in spring 2012 at 95,000 km. The failure caused the fuel door to stick visibly open. The part that broke looked like a $3 plastic part. However, the repair including labor came to over 300 dollars Canadian. I am angry about it because in order to save a few pennies on the locking mechanism, Volvo put an obviously cheap part in, which failed prematurely and necessitated an expensive repair.In Jan. 2013, at 108,000 km, the valve that regulates the pressure in the tank and recirculates fuel vapors into the engine failed. This was indicated by the Check Engine light coming on. The replacement of the valve, including labor, is over 500 dollars Canadian. According to the service technician, it is quite common to see this part fail between 100,000 and 150,000 km. These types of failures dont fit with the image that Volvo is promoting that Volvo makes solid cars that are designed to last. At this point, Im not sure if I will buy a third Volvo. Perhaps Nissan, Toyota, Audi or BMW stand up better.

I have 2010 XC60-T6 with 20,000 miles. On Sunday Dec.18, the battery died. Next day, I had to go to work. I called Volvo Roadside Assistance and booked the towing to dealership on Monday at the earliest time, the dealership service center opens at 7am. On Monday, Dec.19 at 6 am, Roadside Assistance representative Lorain woke me up and said that my car has to be towed at 7:30am and I have to receive a conformation call at 7am. Nothing happened until 8am. I called to Roadside Assistance, spoke with manager Wendy. I was told, that towing is scheduled at 9 am. At 9 am, I called to Roadside Assistance again. Supervisor Lolita said that towing is scheduled at 10 am, which got me very upset but she said nothing she can do now. To be honest, Lolita called back in a few minutes and said, that she spoke with the towing company and they are going to pick me up in 10-15 minutes, and my lost wages, if so, can be compensated by their Costumer Service. Finally, the towing track came at 10:30 am, 4-5 hours after the first call from Volvo Roadside Assistance. My car was delivered to Bay Ridge Volvo at 11 am, it took 1-5 hours to diagnose and replace the battery. At dealership I was told, that they do not provide a replacement car during the warranty work if my car bought at the other dealership. Finally, I lost a half of my working day, which cost me $150. It could not happen if my day before scheduled towing came on time. In a few days, I received a letter with tons of apologizes. I called to Customer Service and was told by the Customer Service Specialist Tim **, that they do not compensate lost wages.That is my opinion, Volvo Customer Service, Volvo Roadside Assistance provide very bad service. Representatives give to customers wrong and false information, which can cost them money. I already had a few other issues with Volvo services (I never had anything with my Audi and Volkswagens), and I believe, this is my first and last Volvo.

I have a 2012 Volvo S60. During the warranty period, the piston rings needed replaced. At 91000 miles, the car began to shake violently. I took it to the nearest Volvo dealer. They told me I needed a new engine because 3 spark plugs had their electrode tips fall out and score the cylinders. I took the complaint to corporate Volvo, and they told me that they were sorry for the inconvenience but offered nothing in terms of financial assistance. I took the complaint up through 2 levels of management, and still received no assistance. Also of note, the car previously had the piston rings replaced, and strut plates replaced. I’ve owned 5 other cars (Honda and Acuras) and ran them all past 100k, and never had to replace an engine. I’m now out 5 grand, and will remember this experience for the rest of my car buying years. I suggest you reflect on this story as well before your next car purchase.

The car was ahead of its time. It is so fun to drive and gets so much attention because of the styling. The 5 cylinder turbo gets ok gas mileage and uses regular or premium. Great interior room, fun handling, really scoots. Im sorry they stopped production in 2013.

This is my fourth, and last Volvo XC70, because its discontinued. I have a 2015.5 T6, fully loaded and costing $50K. Today I took the car in for a 30K service. They told me that the rear brake pads were worn and the rotors were groves, - $600 fix. Really, this is unacceptable at 30K miles! Get a grip Volvo, you wont keep customers with this shabby warranty.

I currently own a 2008 Volvo C70 with only 60K miles. Although the car is OK in general the leather seats are terrible. I have kept these seats cleaned with leather cleaner but that has not done any good. These seat have worn, cracked, and split leather. The manufacturer will not help in any way. The same was true for my 2001 Volvo S60, which at the time on trade in only had 70K miles. I thought at the time that I just did not take care of those seats. That was wrong on my part. They just make terrible seats. I have learned my lesson. Never again will I purchase a Volvo. PS repair cost are also very high.

I bought my Volvo XC90 in 3/11. Before I purchased the vehicle, I requested the CarFax. I noted that it stated that the transmission was replaced in 5/09 by a Volvo dealership. I felt secure knowing the history of the car. I was hit by a drunk driver and he totaled my car. After the accident, I needed a car that would make me feel safe. That is important, I was afraid to drive after the accident. Also, 2 weeks before my accident, my daughter-in-law was killed in a car accident and left me with my 3 grandchildren. The purchase of this car was to assist me with safely transporting my grandchildren to their different events. I like the fact that it has a 3rd set of seats for the little ones. But I was very sad when the transmission light came on and the car started weaving. After researching on the internet, I found out that what happened to me was not unusual, that many people have been complaining about the same thing. Volvo XC90s from 2003-2005 have an increase incident of transmission failures. I called Volvo of North America and they told me to call a dealership near me. I did and the (Steve) manager of service at Superior Volvo in Missouri said that he would call the regional manager to see if they would do a goodwill repair/replacement since the transmission was just replaced 2 years ago. Steve (manager of service) called me back and said that they could not do a goodwill replacement at this time. I called Volvo of North America back and explained to them what the regional manager had said, that they would not replace the transmission at their expense. The lady at customer service for Volvo of North America said, after contacting (Steve) the service manager, that since the warranty is out, they are not responsible. So I guess if I replace the transmission, I should only expect for the transmission to last for 2 years. Why would I replace it if it is only going to last for 2 years or less? I worked hard to save for this car. I paid cash for this car, no financing, nothing. I thought I was buying a car that me and my grandbabies would feel safe in. I have contacted the Federal Trade Commission and have a reference number if you need it. I have also contacted the consumer protection division of my state. I dont think it is fair to ask me to pay for a part that is defective and the company had always known about this problem. Where is the fairness? Someone told me to sell it to someone else and get my money back. I cant do that. I wouldnt be able to sleep at night.

Wheel fell off New XC60 at 580 miles. Driving on the freeway at rush hour, probably doing 30 MPH the front drivers side wheel departed the car. I drove safely off the highway and the wheel didn’t hit any other vehicles. Volvo USA claimed no responsibility, the dealer sent me away with no support. Repairs cost just over $6400. Volvo USA’s FSR said if the wheel wasn’t properly torqued it would have failed with 10 miles. Volvo San Diego stated that they DID NOT check wheel lug torque during Pre Delivery Inspection.Volvo San Diego’s service manager John ** told me that the FSR checked all the lug nuts remaining on the car and they were all “torqued perfectly” - this is improbable since at the scene of the failure I thought I might put the spare on and drive to the dealer - I removed one lug nut on each of the passenger side wheels - when I actually saw the damage on the drivers side I realized what a stupid idea it was and put them back on the car - but the chances I put those two nuts back on at 105 ft lbs with the tiny lug wrench in the car “perfectly” are extremely remote.Mr ** also said they could only get one of the 5 lug nuts on the hub that failed to torque properly, but this damage was due only damage at the time the wheel left the car. I would ask how did they determine this give they didn’t check before delivering the car. I asked Volvo USA to provide the calibration records for the equipment used to install the wheels at the factory in China for the time of assembly. They didn’t even respond to this request - except to acknowledge it was received. I believe Volvo did not properly investigate this incident, they failed to properly back their product and their dealer let me down as a customer by totally ignoring this failure and to my knowledge they still don’t do a basic safety inspection of checking torque on lug nuts before allowing customers to drive away.

I love my Volvo wagon. Its very reliable and I like the color. I like the moonroof, the power windows, power locks, air conditioning and heated seats. It gets great gas mileage. Its an automatic and I love that. It also has 4 doors and that I can fold the back seats down to move large items. The back is also big enough for an air mattress for camping. I love how it drives and I like that its a turbo. I also think its cool that the headlights have wipers.However, I wish it had 4 wheel drive for snow and icy conditions. It does have a setting for snowy weather but I havent had to use it. I also wish that it was a newer model, just for the cosmetic reasons. I also wish that I had a newer stereo and I had my CD player worked. The tape player works so I can use a tape adapter to listen to music, but I wish it had a Bluetooth wireless connection or auxiliary cord as well.

We bought a XC60 from new, its had the same ongoing fault since the start. They have never managed to fix it and the car has been in the garage on many, many occasions, which in itself is a pain. I was told that as it was an ongoing fault that it would be kept under warranty. Now its passed its warranty and has the same fault, we now have to pay to get it fixed!!! Its unbelievable and never known such poor customer service. Do not touch Volvo!!!!

We purchased a new 2012 Volvo S60 T6 AWD, special ordered from the factory. We have had all the required maintenance done at the dealership. There is one problem we keep having over and over again and I cannot find a solution or answer as to why it keeps happening. The front wheels keep going out of alignment, so I take the car in and am told that the right front rim is bent to the point that it needs to be replaced, as well as the tire. Okay, maybe I hit a really bad pothole. But this has now happened four (4) times--that is right, the right front rim has been replaced 3 times and the right rear rim has been replaced once. Each time we have purchased new tires as we are told, they have been seriously damaged. All this in 3 years, and less than 19,000 miles. Lets investigate: we have two cars in this household, driven only be the two of us, retired senior citizens. We have lived in the same house for 17 years. Drive the same routes. Drive carefully and cautiously. Why has this never happened before to any of the cars we have had, ever, at this location: two Toyota Avalons, one Lexus GS 350, one Porsche Boxter S, one BMW 530i, one Infinity G series, one VW Beetle? It just doesnt make any sense. Finally my service representative at the Volvo dealership admitted that this particular car was prone to this problem in the sense that it was particularly sensitive to this issue - that is, getting the right front rim bent so that replacement was the only option. We are so puzzled. We have decided to get rid of the car and of course will never buy another Volvo, which is unfortunate because this car drives beautifully - AWD, 6 cylinders, all the safety options such as Active Cruise Control, Blind Spot Information System, and so on.

I love my 2008 Volvo. Beautiful ride and comfortable and quiet. Plan to keep it 3 more years and then hand it over to my son. Very reliable and no maintenance needed other than oil changes and tire rotation. My only problem is the radio. AM channels died about a year ago and to replace it would be about $500... FM is fine, but miss the talk radio. Very minor problem but would be nice if Volvo stood by their product since this seems to be an ongoing issue with other customers.

This review is describing the experience with 2021 Volvo S60 T6 AWD Inscription, having last for VIN digits **. The car was ordered in June of 2020 and delivered to the dealer from factory on 10/23/2020. It was equipped with all available options, including Polestar software, with out-of-door price of $57,450. The car was received from the dealer (Volvo Cars Mission Viejo) on 10/29/20, approximately 90 miles away from my residence – no San Diego dealer was actually willing to order the car using preconfigured specifications from Volvo website.The car failed at mile 28 away from the dealership – the odometer was at 34 miles. The first indication was that “signals are at fault”, immobilizing the left turn signaling. When the dealer was contacted the same afternoon, we were told that the car needs to be towed in (from 90 miles away), since one should not drive without operational signals. We never heard from them again. That was just the beginning of the S60 experience.During the next few days, we tried to contact Volvo directly, who advised us “that it is now dealership problem”. Not receiving any response from Volvo Cars Mission Viejo, we tried to schedule local (San Diego) service. We were put thru gauntlet, being berated by “why did you not buy the car from us” and “it serves you well since you did not buy the car here”.Finally, the car was taken to San Diego Volvo, by scheduling the appointment and the car loaner. The “customer adviser” did not show up at scheduled time; we were told to “wait until someone shows up”, since “he owns the appointment”. Hours later, he did show up and informed us that there is “no car loaner” – in spite of guarantee that one would wait for us. Having no choice, we left the car with the dealership overnight.The next morning, I was informed that the car is “repaired” – the claim was that the entire left-side electronic module (responsible for 360 camera and signaling) was faulty and was replaced. Attempting to collect the car the next day, we were presented with the same fault (no signal, no 360 degree camera) and were sent back on our way (sans car), forced to leave the car over the weekend. The next week, we were summoned again to collect the car. This time around, the car functioned for 3 (three) full days, resuming the same fault. It then escalated: it refused to start, at random intervals.We are now stuck with a brand-new vehicle (less than 500 miles on the odometer) and no recourse other than to hire an attorney. As far as buying this car – please pass. While it looks good on paper (which is why we bought it), it is the most unreliable vehicle I have ever had – including the garage queen Audi Q5. When it does drive, it is inferior to A4 and much, much worse than any Lexus sedan we owned (LS and GS). Any comparison with BMW 3 series (presumed competition) is just laughable – its handling is boat-like for anyone accustomed to BMW precision and stiff chassis. However, much, much worse than the vehicle is actual Volvo customer “support” – it turns out that there is no such thing in existence.

This new Volvo is a real success and is very advanced (re. media, etc). It reads your SMS f.i., but DOES NOT WARN YOU when you will be out of petrol. I am expecting an alert (sound, flashing sign, or...), but this car has none of this. The very small petrol pump (invisible on the dashboard) turn orange, that is all. As a result, I got stuck 6 time in 15000 km including on motorways, costly and humiliating experience. I wrote to Volvo Sweden, but did not get even a receipt, and the garage told me this is like this and Gutbrod has NO plan so far to add an alert, which you would find on a DAF in 1980! I am disgusted!

Own a 2015.5 VolvoXc60 T5 with 54000 highway miles. Car has been maintained meticulously. Recently had check engine light come on. Brought to dealer for check. Was advised error codes for O2 sensor and thermostat housing defect. Also advised rear brakes and rotors needed replace. Total cost to me $1800 as warranty had expired at 50K miles. Have never had to replace rear brakes in my life at 53k miles. Questioned tech and service writer regarding brakes (common on this model?) and thermostat housing defect. (Advised there has been problem with these housings.) However no recall or assistance from Volvo. Always had heard Volvo was a good vehicle with good customer service, but cannot attest to this. No help from dealer. Will be contacting Volvo USA. Not what you expect from a 45k automobile.

Volvo XC60 GPS system does not work properly. I have had car for a year and it has never worked. It does not recognize the location of its own dealership. I took the car to the dealership and they advised it needed software update. I brought the car in and it continued not to work, I called the dealership and they could not help me. I recently took the car in for service and NOW I am told that there is a CD that Volvo Canada should have sent to me when I got the car. You would think they would have told me this a year ago. The car also makes a rattling noise around the muffler and everyone who gets in the car is surprised given it only has 15,000 KM but the service people at Volvo say there is nothing wrong with the car.Finally, I called and advised them I was bringing my car in for servicing and needed a tailgate light fixed. I show up and they dont have the part so I have to return to the dealership at another date. You would think the SERVICE department would have made sure they had the part as they were aware of the problem. So much for SERVICE. The Volvo XC60 would be a great car if the people at Volvo Toronto would properly service the car and its customers. I would not recommend this car.

To start I bought the xc60 based on all the research and feedback I got from people who had/have experienced Volvo and other consumer reports for its safety. All I ever heard was how long they last and how they are a very reliable brand. Unfortunately I have had less than that experience and so far the service at the dealership has to date put a nail in the coffin so to speak. I should begin with the oil consumption problem, which btw Volvo is fully aware of. After multiple trips back and forth to the dealer, specific testing done on the car with test results that were sent directly to Volvo themselves for a diagnosis! They offered to correct the problem and replace the parts in the engine in order for it to run and consume oil and fuel properly. Amongst many other trivial issues such as alignment, vent issues and speaker problems, the oil consumption problem is my biggest concern. I have two beautiful children I drive around in that vehicle! The first time I had an issue the car was almost completely out of oil! What if the engine seized? I spent thousands on the car which btw I bought brand new! It doesnt have much time left on its warranty and I contacted Volvo to extend the warranty solely on the new parts they replaced due to the issue. Nothing less, nothing more! They denied my request and I am beyond frustrated! So dissatisfied by this purchase!

The volume of service issues with this car (2016 XC90) is incredible. I am working to have all of my service records released and then will post them for proof. Issues are as follows: On 10 hour trip - autopilot cut out - this is a charged accessory upgrade. On a 5 hour trip - autopilot unavailable again. On a 5 hour trip returning home and ALL audio shuts off. Navigation was not communicating so it was then noticed that no music, not turn signal noise, no locking noise, no nothing. Coolant light came on - refilled after FINALLY finding someone who could tell me where to locate. Came on again. Dealer said they have noticed this issue a few times... Hose is clamped too tight from factory and needs replaced.

I bought a brand new V40 D2 1.6 last year. I have had nothing but problems with the car since a few months after I made my purchase. During the first few months there was a problem with the airbag and the car had to be recovered to a garage. A few months ago black smoke was coming out of the car on a cold start and the vehicle started to shudder. The car has been at the dealers for 6 weeks now and no one seems to know what is wrong with it. The customer relations team from Volvo UK have been shocking. They are rude and far from courteous when you call. One female customer relations representative informed me I should be grateful for a courtesy car that was better speck than my vehicle. Really helpful! I am still waiting to speak to the male who is in charge of my case. You are left feeling a burden even though its the company that have burdened you by selling you a car that isnt fit for purpose. It is unlikely that I will purchase another Volvo or recommend one to anyone else.

2004 Volvo XC90 with 89,000 miles and an engine blown. Dealer says I need new one that costs between $11,000-$14,000 for engine and turbo. The car is maintained well. Volvo will not replace. It seems there were a lot of issues with the 2004 XC90 and Volvo should have made it right for consumers, especially given the cost of such a high end luxury car. I’m extremely disappointed.

I had service performed on my 2005 XC90 V8, replacement of a serpentine belt and a pulley, at Chase Parkway Volvo. Later, the service manager states that I need to replace an additional pulley and tensioner as well as tie rods in my front wheels. I wondered what my tie rods had to do with the serpentine belt repair and why was I not informed about the additional pulley and tensioner. At the same time, I was informed on the belt and pulley which was the reason the vehicle was in for service. Well, I did not let that dealership do the additional work. So when my SUV was finished, I noticed that the check engine light was on. I immediately turned off the vehicle and entered the service shop informing the tech that did the repairs and did the very long test drive that this light was on.The tech quickly stated that, Well, it was not on when I drove it and then walked out to the car and found what I told him was in fact true. Okay, so the SUV was brought back into the shop and connected to the computer. Within seconds, it showed codes. The tech claimed he did not know what the codes meant. The service manager then came over telling the tech he had to stop working on my SUV and go deliver a new car. Next, the service manager told me that if I wanted him to check the SUV any further, I would have to pay for it. I told the manager that the light was NOT on when the SUV came in for service. The tech turned off the warning light, told me that the light may come back on but its okay to drive. I asked for a copy of the sheet with the codes and left.Just after a short drive home, the check engine light comes on again, so I made an appointment with another dealership in Milford, CT. I told the service advisor I wanted to have a tensioner and pulley installed as advised by Chase Parkway Volvo. Well, once the tech from CTs Own Volvo looked at the sheet I gave them showing the codes, he knew just where to look and found what he needed then. This tech found that the MAF (Mass Air Filter Sensor) wiring harness was PINCHED and he also found that my oil dip stick was missing. After further inspecting the XC90, he determined that I did not need to replace the pulley or the tensioner nor did I need tie rod, as claimed by Chase Parkway Volvo. CTs Own Volvo tech made a repair to the wiring harness and made a temp fix to the dip stick shaft because the dip stick needed to be ordered.I drove back to Chase Parkway Volvo and requested they return my oil dipstick. Of course, they claimed they had no need to remove it and did not know where it was, never saying anything about where I had the XC90 serviced Chase Parkway BLAMED the Other Place for removing the dipstick. I talked to a female who claimed she was a Part Owner. Her first offer after denying that they had anything to do with its disappearance is paying half then after coming back from the parts dept, she asked if I would pay $12 for a new dipstick. A few days later, I went to pick up the part and the parts manager told me NO CHARGE. Okay fine, thats how it should be.Now, I had called Volvo of America and filed a complaint that Chase Parkway tried to have me pay for parts that I did not need and that the oil dipstick was missing, the MAF wiring harness was pinched and the issue regarding the check engine light. Okay, a few days later after filing the complaint, I was contacted by customer service of Volvo of America and informed that the regional manager for that area would be informed of the issue and that I would not be informed as to what the outcome was. They wanted to keep it In House. Now, there are two invoices from two different Volvo dealerships saying two different things, one showing an additional charge for repair in the amount of $1,300 and one that states that those parts are not needed. I filed with the BBB and that was a waste of GOOD time. Of course, Chase Parkway denied and made excuses for everything, but they could not and would not explain how my SUV was damaged and came up missing the oil dipstick. They claimed they spent over 30 minutes looking for reasons the codes appeared and did not charge me. They stated I refuse to let them make the repairs meaning install the additional parts pulley tensioner and tie rods. They denied doing any inspection and that the MAF was nowhere near the repairs they made. They refused to explain how and why they found I need tie rods since they did not do an inspection. The tie rods are in the wheels a good distance from the engine. Now the MAF is located as you face the SUV on the right side and it is under the air filter enclosed in a box that requires Special Tool to remove.To date, Volvo of America has made NO EFFORT to examine the XC90 to find out if in fact Chase Parkway tried to charge for repairs that were NOT NEEDED, or if CTs Own Volvo did not do the inspection to Volvos standard. What Volvo of America did was to COVER UP for a BAD dealership. I will not buy another Volvo EVER and I have been buying them for over 30 year. This XC90 was my 8th Volvo. I cant drive the XC90 further than 25 miles from home in fear that the transmission will stall again while in traffic. This is a major safety issue that Volvo HAS NOT addressed. I suggest that if you buy Volvo, DO NOT buy at CHASE PARKWAY VOLVO, Watertown, CT. Should you do, then make sure you keep an eye on what work you have done and all parts they charge or claim you need.

Volvo financing refused to correct a charge off that was not paid on an earlier Volvo lease even though we demonstrated that they contacted me at the wrong telephone number about the debt. Volvo tanked my credit score and refuses to make it right. Needless to say I will never purchase/lease a Volvo ever again.

I have owned two Volvo, XC 90 and C70. Both are 2008 models. I have put over 120,000 miles on the 90 without any problems and have over 90,000 on the C70 with no problems. I service them according to the manual and it has been a pleasure to own a Volvo. I have recently purchased a 2016 XC 60 and look forward to driving it for a long time also. I buy Volvo for the safety of the vehicle. I can always replace a car but I cannot replace my family. It might wear tires out sooner than other vehicles and I have to replace the brakes sooner than I do on other vehicles, but that is the price I will pay for safety.

I officially have had it with Volvo USA, Volvo of Oklahoma City!!! I messed up by believing the hype behind Volvo. I messed up for paying for a preowned Volvo just out of warranty. I messed up by trusting Volvo would be a car that would make it past 50,000 or 80,000 or 100,000 miles without multiple expensive major car issues. I should have purchases an insane extended car warranty. Dont be fooled like me.In April of 2018, I had completed doing my research on the car that I had been wanting to get since the new design of the Volvo XC 90 had dropped. I worked closely with my credit union to secure the financing necessary to go and seal the deal with MY CAR!! I chose a pre-owned 2016 Volvo XC 90 Momentum, that had the upgraded bells & whistles. It was just out of the manufacturers warranty, but it is a Volvo, which were known for going well into the 300,000-mile radius. The cost for this luxury vehicle was a stretch, but I knew, based on the high ratings of the reliability, advanced safety, performance, and the technology that I would be happy for years to come. I kept my vehicle maintained with Volvo’s “Authorized Servicer”; the only within a 150-mile radius.THE PROBLEMS BEGIN. Just 3 short months after having my beautiful car, I had noticed that my a/c was not cooling, and in Oklahoma… you need that air blowing full blast during our Summers! I took my car to the “Authorized Servicer” that would be VOLVO OF OKLAHOMA CITY. They ran a test to make sure there were no leaks in any hoses, and cycled U/V dye through the system; they stated the reservoir was simply empty, so it was filled. Three short months later no a/c AGAIN. I take my car for a second opinion at to a well-respected a/c servicer in town. They ran the what appeared to be the same test and inform me that the A/C evaporator (MAJOR REPAIR) needed to be replaced; a $2,700 fix. I was told that this is a highly unusual fix for a 2 year old vehicle. In fact, the tech stated the last time he had a vehicle in to replace this was on a 2002 model. Back to the issue. I panic then contacted Volvo USA, they agree to assist me with 50% of the cost of the part to be replaced, which left a whopping $1800 for me to pay out of pocket, but only to be completed with their “Authorized Servicer”. I had it repaired with Volvo of Oklahoma City.Next, just a week and ½ after getting my Volvo back, I get MULTIPLE illuminated lights. Get this... the Check Engine Light, SRS Airbag light, and the Auto-Hold light. I did not panic, called the “Authorized Servicer”, and was told to just bring the car in for them to check it out; they figured something maybe just did not get plugged back in. WRONG!! I get a call stating that both the Turbo Gasket AND the O2 Sensor was bad, and would need to be replaced. That was not all... Volvo of OKC stated the Auto-hold button was broken, and this fix was quoted $1650. I took my car to a local Volvo dealer for a second opinion, and determined the lights were all on due to a second battery (auxiliary battery) going out. They replaced it and fixed the Turbo Gasket for $500 less than Volvo of OKC. Thank you Swedish!! I HIGHLY recommend them.Fast forward to December 23, 2019. My car was serviced at Volvo of Oklahoma City for a routine oil charge which is $179, but it is meant to last up to 10,000 miles or 1 year (whichever comes 1st). I also had my brakes and rotors replaced which cost me $850. They check my car with their routine Multipoint Inspection and only note that my tires should be replaced in the near future. ABSOLUTELY NOTHING about a oil leak!! I get my car back with absolutely no mention about an front crack seal and leak. 3 weeks (of my 1 year) after my $179 oil change (mind you I am supposed to have. MY OIL LIGHT IS ILLUMINATED letting me know that I needed to add oil. I call them and am then told that it appears that my car has an oil leak in the front crack seal, but they didnt think it was serious enough to mention (can I be the judge of that). I ask for a call from the manager and get a ** response of, Well, it was noted on page 2 of your paperwork. Are you kidding me, do you feel that was not worth mentioning BEFORE my $179 oil change!!! He stated, Well you would have needed to get the oil changed anyways. I was furious and stated I would not have opted to overlook that type of issue, and would have appreciated the knowledge as I trusted them with informing me of this. I was quoted $1166 to fix this issue. Volvo USA stated they could not assist me in trading this in toward another vehicle, and they also would not be able to further assist me with my vehicle. Volvo of OKC MANAGER said that he was willing to give me a 10% discount for my inconvenience. I told them I want my $179 back they said only if I get my vehicle fixed there????. I AM BEYOND PISSED! #VolvoCarsUSA #VolvoCarsOfOklahomaCity #VolvoCarsNorthAmerica #LemonOfAVolvo #DisappointedVolvoOwner #HorribleCustomerService #StandBehindYourNameVolvo #Trash

Having owned a Volvo tractor truck for 4 years, I can honestly say I will never own another. Bill Gates could take lessons from Volvo on dedicated parts. Everything on a Volvo is complicated and outrageously expensive. For example I offer: The left wiper arm mount rusted and the entire apparatus had to be replaced- $775.00. A door hinge broke and an entire panel had to be replaced along with the hinge- $680.00. The interior cabinet doors have such a complicated latch I finally removed all the hardware, drilled holes and put simple knobs I bought at Lowes for $1.24. But the hinges on those doors have 6 parts and cost $60.00. Just to change a fuse you have to tear open the top of the dashboard. Do yourself a favor, dont buy a Volvo anything.

I like my Volvo - its a good, solid car. I love my cars heated seats, sun/moon roof, dual temperature controls, and polished wooden steering wheel. I also like the heated mirrors, headlight wipers, 40/60 fold down back seats with a pass-through, and spacious trunk. The gas mileage could be better though, and theres only ONE cup holder. Then the electronic switchblade key with electric lock control is hideously expensive to replace. Also, since we dont have a Volvo dealer anywhere within 100 miles, no one wants to work on it.

I bought a used car from this dealership in the beginning of October. The sales process went very smoothly since I paid market price for the car and there was little haggling involved. I was relieved that I finally found the car that I wanted. Things started to turn sour after two weeks of owning the car. First, when I was having the air filter changed on the car (it was really dirty so I dont know how the car passed their so-called 150-point inspection), I noticed the plug that is supposed to be plugged into the brake master cylinder was unplugged. I figured it just came loose, so I plugged it in. After I turned on the car, my dash lights came on like a Christmas tree; and the TCS light, brake light, and an exclamation mark light stayed on.I was starting to get worried because a car I just bought from a reputable dealer, I thought, had problems with the most important safety function of the car. Theyre brakes, for gods sake. How can they do this? I called the dealer and talked to the sales manager to get this checked out. He said, Let me see what I can do for you, and I will give you a call back. After a few days and a few messages I left for him, I received no call back. On top of that, the check engine light also came on. Out of fear for my safety, I brought the car to my trusted mechanic and found out the brake master cylinder needed to be replaced, along with two oxygen sensors. My mechanic mentioned to me if these were issues with the car, the car cannot pass smog and they cant sell me the car. This really worries me because I have not received my registration in the mail.Almost two months later, I received a notice from my lender saying the registration is pending due to missing smog certification. I started feeling like I have been scammed on this car. I immediately called the sales manager again. This time he picked up. He probably was also notified of the smog certification. I was told to bring my car in for the smog. I asked why he didnt return my call last time. He said his service advisor was supposed to call me to bring the car in. I told him the smog is more important to me at this point and I already had the repairs done. He then told me, Bring in the receipt for the repairs. I will take care of it for you. Great, I thought, this could make it a little bit better for me. I brought the car in to get smogged, and the car passed with flying colors. Because my dad has the receipt for the repairs, he said, Just give me a call when you have it.”I have been calling and calling, messages after messages, I still have not heard back from him. On a recent trip to southern California, I had a chance to use the AC due to the weather being cold in San Jose. You guessed it - the AC does not work. It blows out warm air. My parents and sister were sweating in the car as we were sitting in stop-and-go traffic. I found out this dealership is owned by AutoNation, a publicly traded company and one of the largest auto dealership group in the US. I went on their website looking for help. After chatting with a representative and giving her my information, I was told her manager will contact me within 24 hours. I was not contacted by anybody. I guess Im on my own. This has got to be the worst car buying experience for me. And I have bought four other cars within the past 5 years for my family and myself. Please avoid this dealership and do not let this happen to you.A dealership that is willing to unplug a plug going to your brakes and skip on a smog check for your vehicle is so unethical that words cannot describe. For this experience, I will never buy from any AutoNation dealerships again. I will also not buy any Volvo vehicles.

2016 XC 90 Fuel Gauge. My family members and I have ran out of gas 3 times and had to call AAA. I have owned Volvos exclusively since 1994. The fuel gauge is RIDICULOUS! It is just a tan line at the bottom of the screen behind the steering wheel that turns muted orange. No sound or voice warning. This car warns me if its thinks I am tired, but doesnt do a damn thing if I am about to run out of gas!

My unsafe and unreliable Volvo XC60. This is why I will never buy a Volvo again. A 1 year car which has been almost 4 month under repair, with problems affecting the engine, transmission, consumption, start and stop system, software... The Volvo customer support has been very bad. NEVER AGAIN!!! www.unsafevolvo.com

If you have a Volvo car I hope you do not have to buy Volvo parts for it. I needed the plastic back part of a wing mirror and had to pay 120 for it and had to fit it myself. It is just a rook off for something they paid no more than £5 for.

Ive had a water leak in my car a few days ago, and I was happy to hear that Volvo Turkey was going to cover the costs. Unfortunately, Ive had several problems with the car before and am not sure whether or not these are also an effect of the water leakage, as it is obvious that the car must have had this problem before. (By the way, I saw on many sites that I am not the only one affected by this and the water might cause other bigger problems in the future.)Now, the central locking system is making sounds, and I told this my service a few months ago. They were going to ask Volvo Turkey for a compensation, as the car was only a few months out of guarantee and I always bring the car to the affiliated service.The affiliated service, by the way, sometimes seems to be not such a good idea, as they forgot the parking headlights on and emptied the battery. They tried to load it and sent me away, but the next day, the car wouldnt start again. So the service came again and loaded it for the second time. But a day later, car would not start again. So I had to bring the car back to the service, and they replaced battery. I was told by somebody working for Bosch that it is not good to load the battery in cars that have the electronic system. But I did not know this at that time. There is also a sound coming from the timing belt, which is not normal for a 2- and a half-year-old car that has done 43.000 km. I asked Volvo Turkey to cover the costs, and I was told that they can only cover 50% of the costs, which I am not willing to accept anymore for following reasons: 1. Why was I not offered this a few months ago when I first told them. 2. I had not only material expenses during the days while car was in service, Ive also lost precious time due to mistakes of the service . 3. Who will guarantee me that nothing else has been affected by the water leakage which is obviously a production mistake.and Ive read on some link that this happens. I am not happy at all to be paying for things that shouldnt occur in a car that is an above-average car.

I have been a loyal Volvo customer for the past nine years. My first Volvo was a S80 T6. Then, when it debuted in 2004, I upgraded to the new XC90 SUV. Some time later, I purchased the S60 R 2005 (VIN#..) which I still own. Once the new V8 XC90 was released, I parted with the 2004, and bought the 2007 XC90 V8 (VIN#..). Like the S60 R 2005, I still own it.Unfortunately, Ive had many issues with my vehicles that make my relationship with Volvo one that is bitter-sweet. Still, I love them immensely despite the constant frustration they caused me but like any love that is abused, it can change and subsequently turned to anger and feelings of betrayal! All the aforementioned products have, in my opinion, not performed well!With the 2002 S80 T6: I had to replace the timing belt during the first year; it was fortunately covered under warranty!!! With the 2004 XC90 2004: the transmission was replaced, again during the first year and fortunately again, under warranty. They notified me at the time there was an issue with that model. Any company with due diligence knowing this should have announced a re-call to fix the issue at hand.Regarding the 2007 XC90 V8: In 2010, after just three years of ownership, the power steering pump started leaking in addition to the fuel pump needing to be replaced. Additionally, many interior trim components failed in the first and second year of ownership. Despite my belief that Volvo is a quality brand (hence the reason I still own them), my faith in, and loyalty to Volvo in general, is being tested and may be showing signs of faltering! I am sure you can understand this feeling, given the enormous amount of major/catastrophic issues Ive experienced with my vehicles. The major issues alone, such as the power steering pump, leaking transmission, and failed timing belt (During the first year?) not to mention, the fuel pump in my opinion is ridiculous to the point of being absurd! I believe any reasonable consumer would at least begin to question the reliability and quality of any vehicle much less one that rests in the price range and purports the image of High-End Quality that Volvo, to this point enjoys! Unequivocally, none of the components highlighted in my opinion should have failed at their respective time periods and this is despite my meticulous maintenance and appropriate driving standard! People, I dont even take the XC90 off-road!One year ago (late 2009), the transmission in my 2007 XC90 malfunctioned and was again, fortunately, replaced under warranty. People are you with me? That is the second 1-year-old Volvo Ive had to replace the transmission! Wait, it gets better! Exactly one year later, the now 1-year-old replacement transmission in a 2-year-old car began leaking from the transmission seals. I went to the Volvo agency here (of which there is a monopoly) and they stated that the agency was owned by another company when the transmission was replaced and the new ownership/management was not responsible for the replacement of the transmission. Note that they still have the same technicians and staff operating the dealership, only the ownership and company name was changed. They further stated that the new owners are not responsible for any of the parts replaced by the previous owners. I was under the obviously mistaken impression that an official Volvo Agency was responsible for all issues regarding Volvo! Am I or are they mistaken?

The sunroof in my 2007 S60 malfunctioned (wouldnt open or close and made a loud clicking noise). Upon having the problem assessed, I was told by the Volvo Maintenance shop at Volvo of Phoenix that my sunroof was DEFECTIVE and that I would have to pay over 2,000.00 for repairs and labor. A couple of days later I was offered a settlement to pay for the labor (a 900.00 plus dollar value) and they would pay for the parts. I denied the offer and stated that I should not have to pay for the DEFECTIVE sunroof. Purchasing this Volvo has been THE BIGGEST mistake of my car buying experience.Dear Mr. **, I own a 2007 Volvo S60. I am the original owner of my car and have numerous high priced issues with my car that I have had to pay for out of pocket. I recently took my S60 in for routine maintenance and have my sunroof looked at for malfunction. Upon final observation from the Volvo Dealer in Phoenix, I was informed that my sunroof was DEFECTIVE and of no fault of my own but it would cost me over 2,000.00 for repairs and labor. I was shocked at the cost and was told maybe volvo could help me out in good faith and was offered the following .

Volvo makes a great car. Whenever I get behind the wheel of another car it mostly feels like Im driving a tin can. AND, we picked up our Volvo in Switzerland. Volvo paid for the trip. My Volvo XC60 is a 2013 and my repairs have been minimal, I get great gas mileage. I have no doubt then when Im ready to purchase another car, itll be a Volvo.

I have had my Volvo XC60 for one year now and have driven it 20,000 miles. It handles very well on dry roads, the T5 engine has plenty of power and the transmission is extremely smooth. It gets about 27 mpg combined city/highway but requires 91 grade. It is roomy and very comfortable to drive and has some great technological options. But there is much more road noise than many lower priced vehicles - I would have expected much quieter at this price point. The voice commands are useless; I have had voice commands in Ford and GMC vehicles for the last 10 years and got used to how well they worked but the Volvo is not even close - it is very annoying to try using it. The foot activated tailgate only works occasionally, usually when you do not intend to use it. The XC60 is good to drive on dry roads but is very scary to drive on snow covered roads; again, Ford Escape and GMC Terrain are much more sure-footed in snow. After owning this XC60, I would not purchase another Volvo.

Last Tuesday, May 15, 2012, I took my 2002 S80 T6 Volvo to the Volvo service center on a recall for the fuel pump (throttle body). After driving a few days later, I went to start my car and it wouldnt start. So I made an attempt to start it again and it started and then it shut off. After going through this several times, it finally started. Now, it has gotten worse. I have all these warning lights on and my car is running sluggish. I try to accelerate on the highway and it feels like it wants to stall.Today, I called the 800 customer service number to report it. I also called the dealership and reported it. I was told that I would have to pay for this to be repaired. I read several articles regarding this problem and feel that my car meets the need to be repaired. It’s a real safety issue. I have two kids that I transport daily to school and other school activities, and I use it to get me to work. I need the assurance that I can get them and myself to our destinations safely and without stressing that I will hope to make it. I am afraid and do not know if my car is going to stall on the highway or at an intersection. I like my Volvo and I want it to run like a Volvo should. I hope this matter can be resolved without any legal representation.

A general $100 inspection and oil change turned into a $4,900 repair bill. In short Volvo of Oakville removed an integral part on my car without warning or consent. 2000 KM later the car died and was towed to the nearest Volvo dealership who examined the car and determined the part removed by Volvo of Oakville allowed water and debris into the engine bay, causing the timing belt to slip and ultimately resulting in $4,900 of damage.On August 13th, 2013 I took my car to Volvo of Oakville to be serviced in advance of a drive to Winnipeg and back. Upon completion of the servicing I was informed there was a defective part called the belly pan which was removed without notice or consent. I was advised that they were unable to replace the part because it was not in stock. I asked how the removal of this part would impact my trip and was informed it would not, and that I could travel to Winnipeg as planned. It was recommended I return before winter to have the part replaced.August 24th, 2013 I drove to Winnipeg. On the morning of August 26th, 2013 I departed Winnipeg to come home. My car broke down 100 KM into the trip. I had the car towed to Volvo of Winnipeg where they inspected the car and provided a diagnosis that the missing belly pan allowed water and debris into engine bay, and caused the complete engine failure resulting in $4855.06 of damage. These findings by Volvo of Winnipeg are in writing.I called Volvo of Oakville to inform them of this and ask for their assistance. I invited them to inspect the car before authorizing any repairs. They declined. Instead, they directed my concern to Volvo Canada. I spoke with Volvo Canada and they assured me my grievance was with Volvo of Oakville. I was stranded in Winnipeg. My only option was to have the car repaired in Winnipeg at my own expense. September 9th, Volvo of Winnipeg completed the repairs and I drove home. September 16th, I detailed my position and emailed a request for compensation to the President of Volvo of Oakville. September 17th, the Service Manager at Volvo of Oakville replied and we began a month long exchange of emails in an unsuccessful attempt to resolve my grievance.CORE ISSUE:It was negligent of Volvo of Oakville to remove an integral part from my car. Not only was the part removed without my consent, Volvo of Oakville removed it knowing they did not have a replacement part in stock. In addition, Volvo of Oakvilles recommendation to travel without this part is grossly negligent, especially since written evidence provided by Volvo of Winnipeg points directly to the car failing because the belly pan was not there to protect against water and debris. I have an audio recording of Volvo of Oakville technician, Andre ** (who I have been advised is no longer employed by Volvo of Oakville) recommending I travel to Winnipeg and back without the belly pan. This negligent recommendation lead to the failure and damage to my car.Volvo of Oakville has challenged the competency of Volvo of Winnipeg. In addition, they have denied that they recommended I travel to Winnipeg without the belly pan even though I have an audio recording of the technician recommending I *do* travel to Winnipeg without it. Do yourself a favor and do not have your car serviced here unless you are independently wealthy and LIKE BEING WRITTEN TO IN ALL CAPS BY THEIR SERVICE MANAGER MICHAEL **.

Anyone have this problem with their Volvo? And if not you should be aware of a little maintenance the service department should do so this expensive bill does not happen to you. I had water in my drivers side floor in my 2011 Volvo XC60 SUV. I took it to the dealer service department and they told me that I probably have dirt clogging up the channels in the sunroof. I rarely use the sunroof, but okay. I asked how I can prevent the debris from building up in the channels and I was told that when I bring it in for maintenance (oil change, tire rotation etc.) I should ASK them to use air to clean out the channels. WHY IS THIS NOT INCLUDED IN A REGULAR SCHEDULED MAINTENANCE!??? It is a SERIOUS design flaw in the car... I got the call today from the dealer that there is water all throughout the car and the seats have to be pulled and the carpet dried. The cost for this will be $1477!!! AND the computer under the driver seat may need to be replaced at a cost of $1700! I can purchase a laptop for that! Please inform your friends to ask their mechanic or service pro to clean out the channels of their sunroof and avoid this expensive design flaw in Volvo.

Bought this car as a certified used car when it was 3 years old, in addition bought extended warranty for additional 5 years or 75,000 miles whichever comes first. It just turned 5 this month. Only 2 years into extended warranty, have another 25,000 miles or so left too. Warranty work since purchase included tire air pressure sensors, few minor things. Had been very happy until last week. Took in for regular maintenance to Weaver Volvo in Raleigh, NC, mentioned Id been smelling a musty/moldy smell when I turn on my a/c after not driving for few days, I suggested maybe the cabin filter needed changing. The service rep found the cabin filter should have been changed as part of my last service there, but was not done.In addition, they found that my windshield was leaking above the drivers side, and could actually be lifted up from the Inside! Both extended warranty and Volvo refused to fix it, giving me the name of recommended auto glass place, stating it was a wear issue. I stated it was not a wear issue, but a manufacturing and or Install issue. Doing my research, Ive found lots of Volvo owners complaining about the very same thing! Volvo knows there is a problem, but does nothing about it. When I contacted the auto glass dealer, I was told they will not even attempt just a reseal, because it fails, because the priming on the oem windshield is defective. They receive calls from many Volvo customers with same problem every week. They will only install a new windshield, brand new install due to their experience with Volvo windshields, breaking, and reseal failures. I decided to not deal with another OEM windshield, as the primer issue appears to be ongoing.Im very likely to have the same problem... seen other posts where customers have this same issue 2 or 3 times in a row when replacing a Volvo windshield with another Volvo windshield. Im going with Pilkington, made in the USA, and has not had these problems leaking. It is going to cost me over $500 for a new windshield installation. Im contacting Regional Service Manager about my discontent. I bought this Volvo because of its reputation for reliability, but I guess those days are over. I owned a Jeep for 22 years before I had to address a windshield leak. Your windshield should not leak at 5 years old. Some people are seeing leaks much earlier too! Its either the primer alone and/or the glue product. Id been looking to upgrade my Volvo model... dont think Ill do that now. Weaver Volvo and Volvo... so disappointed in you.

I have a 2005 XC90 2.5 AWD since new. It now has 132000 miles. Best car Ive ever owned. I am planning to keep it forever. The car has been super reliable and still looks brand new without having to do much maintenance other than oil changes, brakes, and tires. Fantastic SUV.

I took my car (2007 XC90) to a Volvo dealership 35 miles away from home for my 75,000 maintenance service. I paid $2,333.80 which included brakes, brake discs and rotor replacement. Two days later, the red warning light /message center was on, saying fluid brake low, urgent service needed. I called the service advisor I was working with and he said that its not a big deal, theyll fix it. Three days later, he called and said that I will need to have the brake fluid reservoir replaced. I havent even brought my car back yet, and he already knows this is the problem? First of all, my car was fine before I brought it to them. The problem started after they worked on the brakes. He was charging me $300 for the reservoir replacement. I went to Les Schwab who were kind enough to to check my brakes for free. No problem was found. They said it could be a sensor issue. I am so disappointed. Ive had previous issues with the car - Im sick and tired of it. Car is paid off, but Im trading it. Id rather drive a Honda Accord. No more Volvos for me. I will not recommend it to family, friends or co-workers.