I have 2014 Volvo s60 r-design. 2 months ago 1 year old car gave warning that the engine cooling water is low. I have send my car to dealer and they couldnt find out what is the problem for 1 week. Then a reply came from Volvo Sweden was saying that OPEN THE ENGINE AND CHECK IF SOMETHING IS WRONG. I told them to stop. I was expecting that Volvo replace with a new car. 1 year old brand new car driven for 35.000 km which has a problem in the engine mean that customer needs to be satisfied. I will definitely never get a Volvo car again. You pay almost same money as BMW or Mercedes but Volvo doesnt stand behind of its product as German brands does.

I bout a new Volvo XC60 in 2013 so far I have that many problems really. Today I was looking under my SUV and I noticed that the muffler bracket is so rusted that I cant believe it hasnt fall apart. After 3 years seeing all that damage it bothers me because if Im buying a $40,000 SUV I expect much better quality. Have anybody had similar problems?

I am the happy owner of a Volvo V60 T6 2015, my first Volvo, in replacement of a Subaru Forester XT 2014. I just want to say how Im happy with my car. I know most of people on that website are writing about problem they have and thats ok, but I think it is important to also tell people when you dont have problem. :-)I have my car for one year now, only 16000 km, not a lot, but enough time to say if you like the car or not. Most of the problem usually appears during the first year.The engine is great, the old one, the six cylinder with turbo, 300 hp, you really have that power fast on the highway, very secure car, not a sporty car but enough sporty for me. I have some fun with that car, a pleasure to drive on any way, great and wonderful sport seats, great finish and quality inside AND outside. Zero problem! I am Canadian and the awd works perfectly, not as great as the Subaru one, but a very good one! You have plenty of space in the hatch, thats why I love wagon (Im European :-)).Also, customer service is perfect at least at the dealer, everything perfect there. Also, price for services is the same as Subaru. If you compare year and kilometers (every 10000km for Subaru!!! Every 160000 km for Volvo) Subaru is so expensive and so bad quality with so many problems... So, go away and take a Volvo, at least a model which is on sale for a while, because for new ones, I suggest to wait for at least two years to avoid any problem on the first production years!

I bought a brand new V40 D2 1.6 last year. I have had nothing but problems with the car since a few months after I made my purchase. During the first few months there was a problem with the airbag and the car had to be recovered to a garage. A few months ago black smoke was coming out of the car on a cold start and the vehicle started to shudder. The car has been at the dealers for 6 weeks now and no one seems to know what is wrong with it. The customer relations team from Volvo UK have been shocking. They are rude and far from courteous when you call. One female customer relations representative informed me I should be grateful for a courtesy car that was better speck than my vehicle. Really helpful! I am still waiting to speak to the male who is in charge of my case. You are left feeling a burden even though its the company that have burdened you by selling you a car that isnt fit for purpose. It is unlikely that I will purchase another Volvo or recommend one to anyone else.

They covered the majority of the repair. I am satisfied.

I purchased a 2005 Volvo v70r with 95,000 miles on it. I was nervous about buying an R because they are very high performance but all of my other Volvos (98 v70 t5, 98 s70 t5) were very reliable cars. My other v70 went to 340,000 miles on original engine and transmission. None of my Volvos have ever left me stranded. I have not had any mechanical problems with the R model other than having to replace an air conditioning component, which was about $800 I have heard that some of the older XC90s have had transmission problems so I would probably never buy one. I feel the more expensive parts are worth the quality and value of the car overall. You get what you pay for and I feel very safe driving my car. It handles amazing and I would never drive anything else. I just like driving a heavy well engineered well made cars. Some Volvos are lemons Im sure, but other car makes lemons as well.

I bought my son a used Volvo less than a year ago. Its been in the shop nearly every single month. After driving it only 4,000 miles it needed a new engine, new front bearings, new oil trap and on and on. Im at $5,000 in repairs and all they say is gee thats not normal for Volvo. I complained about the car to the sales person months ago with no response. I posted a complaint and the service manager called to offer $500 towards repairs but that doesnt explain how this many serious things can be wrong with a car driven such few miles. It was sold heavily on the fact that Orloff exclusively serviced the car and it was in top shape. Every month to service and every month a new serious problem. Im stuck with a junker and out $16k. Fraudulent sales practice.

2010 Volvo XC60 T6. Bought car new in 2009. Ran great for first 2 years. At 150,000 km the rear differential failed ($11,000) and was replaced with no assistance from Volvo. The heater fan developed an annoying chirp. The oil consumption increased drastically (was originally 12,000 km - now is around 6,000). The Led and left front parking light stopped functioning for approximately one year. The windshield wipers stopped working. When this was checked, the computer was found to be jammed with unnecessary messages. When the computer was cleared; the wipers AND the two previously mentioned lights began to work. Both front wheel bearings failed. Replacement at considerable cost. The electronic lock control on the passenger door fell into the door. Despite Volvos reputation; I would not recommend buying one to anyone! PS - Why would anyone design a vehicle with 2 rear fog lights and then not have one of them work?

2016 Volvo XC90 Two Months Old - Electrical Issues: Dealership was very good about giving us a loaner car but they are clueless about what is wrong with our vehicle. We had been having issues with the center console and dash screen going out. It would go out twice and then reload. Very dangerous as the speedometer blanks out while driving. My husband and I were on a trip when it blacked/blanked out and after it load we smelled a burning smell and smoke came out of the Center Screen. I have had this car only two months and have rough 4,000 miles on it. The dealership had it for a week and did not know what the problem was and indicated it was probably because it needed a software update. Common Sense would tell you if there was smoke and a burning smell that it is something more than a software update.I contacted Volvo who sent out a tech only to be told the same thing. When they went to move the car. The car would not start and the car had to be jumped. They indicated that they put meters on the battery and that nothing was wrong but they would keep it overnight to make sure it would start in the AM. The car did not start and again I am hearing that it must of happened as a result of the software updates they made. This is the fifth Volvo I have owned and never have I had these types of issues.While I can appreciate it is a new vehicle and a total redesign of the vehicle they really should know how to address these issues or at least say they will work on it until they can find out what is wrong rather than expecting me to take it home which is an hour and half away until the next time it happens. So disappointed given their corporate philosophy on safety as clearly there is an issue one that involves safety and waiting on the shoe to drop is not OK especially given the amount of money we paid for the car because they dont know what the issue is. They released today photos of the new S90. I would definitely steer clear of either of these cars until they gain experience and knowledge of all of the electrical components of these vehicles.

Best customer service and best safety record. NIELLO Volvo is the best dealer in the area. They have quality cars-new and used-and take excellent care of their customers. I have been a Volvo owner for 14 years and am on my 4th car. I LOVE Volvo!!!

Our new XC60 EDrive has had a number of problems. The one lasting the longest and most frustrating is our door locks/seat position settings. To make the vehicle keep the seat from automatically moving by itself, we have to set the door locks so that when you open one door it unlocks them all. The engineers in Sweden have been working on it to no avail. I wont drive the car anymore because I dont feel safe in parking lots unlocking all of the doors. Customer service doesnt even respond to our calls or emails. We thought when we bought a luxury brand, we would get safety and service. Turns out we are getting neither.

I have a 2012 Volvo S60. During the warranty period, the piston rings needed replaced. At 91000 miles, the car began to shake violently. I took it to the nearest Volvo dealer. They told me I needed a new engine because 3 spark plugs had their electrode tips fall out and score the cylinders. I took the complaint to corporate Volvo, and they told me that they were sorry for the inconvenience but offered nothing in terms of financial assistance. I took the complaint up through 2 levels of management, and still received no assistance. Also of note, the car previously had the piston rings replaced, and strut plates replaced. I’ve owned 5 other cars (Honda and Acuras) and ran them all past 100k, and never had to replace an engine. I’m now out 5 grand, and will remember this experience for the rest of my car buying years. I suggest you reflect on this story as well before your next car purchase.

Had 2003 V70.. Great car, No problems. Bought 2014 XC60 and we still have temporary tags and this car has already been towed in twice, died (battery) second, overheated. Volvo of Triad in Winston-Salem, NC lied about everything! There were scratches on hood and they took touch-up and made a mess. They told us it was Local, it came from FLORIDA!!! They sold it to us past 30,000 miles and then we found out 30,000-mile service had never been done! And it was a certificated pre-owned. Now key fob does not recognize. Stay away.

My 2006 S40 was okay, until about 2009, when we started having water appear in the passenger side footwell, when it rained. I was told by the dealer that it was a known problem, with a service bulletin available from Volvo, that said it was a design problem. All Volvos since 2001, that have a sun roof, have the same issue. I was told that since the car was no longer on warranty, too bad, it was not covered. They wanted $1,700 to fix it, and told me other than having water in the footwell, it would not cause other problems.In December, 2011, the car completely died. The problem was that one of the computers (under the dash on the passenger side) was ruined, due to being wet. It cost me over $1,000 to get the computer replaced, and the repairman said that the other computers (in the same location) were also showing signs of corrosion, and damages due to the water. He also said that, in his opinion, the car was not trustworthy. It could be okay for years, or die at any time.In summary, a known design flaw that showed up after the warranty period, caused my Volvo to be a car I cannot trust, and therefore, I have decided that I will sell the car, never buy another Volvo, and tell everyone I can, not to buy a Volvo.

My husband and I purchased a 2001 S40 Turbo with 113,000 miles. It’s a very well kept car with no signs of oxidation on the exterior paint and the inside was well preserved. We knew it was an older vehicle, so we checked out its history with CARFAX. We were pleasantly surprised with the history being nothing but just the basic maintenance. We had test drove it and also tested its acceleration on the freeway before purchasing. All was great until 4 days later. I was at a drive thru with the vehicle in park mode when all of a sudden the car started to accelerate to 1500 to 2000 rpm! It totally made me uncomfortable to drive it back to my home, which was about 6 miles away. On the way home I was coming to a traffic light and the car accelerated on its own again, so I stepped on the brakes and it was still accelerating almost making me hit the car in front of me! I made it back home and told my husband the problem that occurred. I was scared to drive it after that. My husband and I took it out for a test drive and the vehicle accelerated on its own again. We took it to 2 authorized Volvo repair businesses. The first one said the throttle needs to be cleaned for $145.00. The second repair man said he would have to change the ETM for $600.00 and for us to only use one repair shop to do all the maintenance and repairs—dont go to more than one shop. My husband is the only one working right now for our family of 5, so he has been working overtime to get the $600.00 for repairs. One night, on the way to get some dinner (1 week of owning the vehicle), the car started to accelerate in park mode again, but this time it was staying accelerated at 2,000 rpm and would not go back down. All of a sudden, the radiator exploded with no signs of overheating! We had it towed home about 4.5 miles back home. The tow truck driver said since hes been in the towing business, this was his first time to tow a Volvo just for a mechanical problem. He only picks up Volvos that have been in accidents. Gee, only accidents? That’s weird. We now have had this vehicle for 2 weeks and it’s sitting in our drive way. We used all of our tax return refund on this very clean and pretty car. I thought when we purchased a Volvo we would be safe because of the reputation they have in safety and luxury. How sad for Volvo. There is now way I can sell it. We just have to take a loss and junk it. I would not want anybody to drive this vehicle—it’s dangerous. My husband and I are sharing a 94 Toyota pick-up with 250,000 miles with no air conditioning or power steering. And it takes a licking and still keeps on ticking with no problems at all! We will never recommend to anyone to purchase a Volvo.

I love my 2016 XC90 Volvo. We built it and in three months picked it up at the dealership. Maybe I am old school but I just dont understand all the hype on the key Fob. It stinks. Most women like me keep their keys in their purse. I placed my purse on the floor in the back seat of my vehicle and then strapped my two year old in his car seat; like I always do. It has been a routine I followed with all three of my children. After I closed the back door I opened my driver door only to find it locked. I went to the back door and that was locked. It was 90 degrees outside and my car was not shaded. My son was inside baking as I screamed and swore. I called my husband to come and give me his spare key.To make a long story short, somebody called the police and he was able to unlock my car quickly. My child was fine. There is no warning or sensor in the vehicle that detects the car key inside. I learned the car will ding if you leave your Fob in your coffee cup holder. No place else! If you drop them on the floor, in the back, anywhere you will get no warning. I still do not know how the doors all got locked. Nothing like technology trying to think for you and doing a lousy job. All these safety features end up hurting all of us in the long run. I learned that I had the child lock feature on in the car and that may have been the reason for the car doors locking.I still dont know and lost confidence in this Fob technology. I am very nervous every time I leave my car and rarely do I have pockets to put the Fob in. I will no longer put the Fob in my purse so I end up carrying it with me trying to unstrap my child from his car seat with one hand while holding this darn Fob in the other. Please Volvo, go back to the key in the ignition. Lighten up with the locking mechanisms making it safer; really. I am a prime example of why cars should not be locking unless you press a key from inside. That is how it use to be. All these sensors for safety nearly hurt my child.

Hicks Volvo, now Blaise Cheverolet Volvo in Chambersburg, PA, via Greg, their service manager, is trying to tell me that my timing bad went bad and my drive shaft went bad in 3,500 miles. In issues previously discussed on Volvo pages, this has been an ongoing problem and after diagnosis at another shop through a certified Volvo master mechanic, I was told that the car did not have those issues and they popped up between November 28, 2012 and February 20, 2013. The mechanic from a local shop showed me the wear and the problems with the belt and explained the drive shaft issue. I was appalled that when I brought the car to Greg and his shop, that even after asking to go over the car, they never said it was an issue.Now the shop in Chambersburg is telling me the mileage wore out the drive shaft and timing belt and they were okay when they last saw them, but that goes against every Volvo article Ive seen online and via posts here. If it were not for new ownership at Hicks, now Blaise Chevrolet, I fear that I would have been stuck with in a bad situation with either the belt or shaft falling apart while I was on the road. I just needed to bring this to your attention and ask if the belt could be an issue in 3,500 miles? As for the drive shaft issue, Greg told me that the vibration would be solved with newer expensive tires, but that the problem would still be there, but more minimal. Im very frustrated and would like have this on record related to my repairs at this garage. I hope the new owner holds Greg to higher standards than the previous owner.Update: Charlie **, Blaise GM of the shop, did in fact pay for a repair to my front end axle on the Volvo. But as it turns out, the refund of my first repair performed at another shop was a miscommunication on his part. So after traveling back and forth to the dealership and having service done to my car, the original issue of the bad drive line is still ongoing in my car. I appreciated the effort Charlie put forth, but I do feel that the drive line should have been squared away as well in that I clearly explained through my own research that the drive line was an issue and it was supported by another shop. All I can say is that I want to see Charlie step up to the plate and offer the service he said the dealership stands for and only time will tell if it takes place.

Car died. Battery was already replaced at just over 50,000 mile. Have 81000+ now. Could not get car to start and then it would not shut down lights on and ac going. Dealership cannot give a date when they can diagnose. No loaner cars avail. All of this technology on cars just presents an opportunity to have errors and problems. No more Volvos.

Im writing you in frustration and disappointment as to the very poor customer treatment Ive received from Volvo USA. Ive many emails on file, between us which cover the situation. It has to do with an engine fire to our 2009 S80. This was well documented in a recall of this car and model year. Our Volvo did catch engine fire due to the exact circumstances as outlined in the 2009 recall. Volvo agents inspected the car, it’s obvious the car fire is precisely as described in the recall! I sent Volvo service records and a complete CarFax history, proving this car has been impeccably maintained exclusively by authorized Volvo dealers. I’ve accumulated a lot of data, that IN FACT our model and year WAS on Federal recall lists for this exact situation. Our Volvo is a total loss. The engine fire left it with no useful value to anyone. We need to buy another car but unable to afford one at this time. I appeal to you to find us a way through this loss. ++++++++++FYI: Volvo Recall R214: Engine Cooling Fan Module/Johnson Electric - 2009 Volvo S80. This situation may result in loss of cooling system function and engine failure. The driver may not have sufficient time to react to the warning light(s) or the text message in the instrument panel, increasing the risk of a crash. Engine And Engine Cooling — Cooling System — Fan. Volvo is recalling 17,614 MY 2008-2009 S80, V70, and XC70 vehicles. The engine cooling fan may stop working due to a software programming error in the fan control module (FCM). Summary: On certain passenger and sport utility vehicles, under certain operating conditions, some electric cooling fans may overheat potentially causing heat damage and, in rare instances, a fire in the engine compartment. Consequence A FIRE IN THE ENGINE COMPARTMENT COULD OCCUR.

My 2004 XC90 stalled at least 4 times in December 2010 as I was traveling to Lawton, Oklahoma. Just out of nowhere, everything electrical went out or blank. Then it drove like nothing was wrong. I had never had anything like this to happen since purchasing the SUV in August 2008 with 30,000 miles on it. Then in August 2011, it did the same thing. This time, I was on a very dark road trying to get home. No warning at all, I had to coast to my house. I immediately made an appointment with the Volvo Dealer in Georgetown to have it serviced, but they told my son they didnt find anything wrong but found other things wrong: Motor mount, which I had already replaced a little over a year before, something on the passenger side that was causing the tire to wear. I had already replaced the tires not even 2 years before. Windshield wipers, rear shocks and latch for the fuel lock broken. Then again on December 26, 2011, my son was driving on Interstate 35 and then it stalled 11 times. It went from 70 miles to 40 miles without any warning. Can you imagine coasting on a highway for over an hour or two! He just wanted to get it home but drove in the right lane the entire time with cars flying by him! Now, it has SRS Airbag Service Urgent message displayed. I am scared to drive it or let my son drive it for fear this will happen again and we will not be as lucky. I have contacted the dealer to which I was told to bring it right in or have it towed. I have been reading all of these complaint and I must say it has ruined my day. This was the last car that I planned to purchase but with all of these issues, I will have no choice but to trade this thing in. My only concern is that someone else will be getting this piece of junk. I own 2 Volvos and have always loved them for their safety!I also had to replace the bearing on the rear in March 2010 after having a Volvo Dealership tell me that nothing was wrong, the car is just getting older but they never even drove it! I was told that the bearings could have come off and cause an accident. My life and those riding with me at risk! I will never buy another Volvo as long as I live. Guess all good things have to come to an end. Something has to be done about this!

My cooling van has failed. It wont shut off and is causing my battery to drain all the way down. There was a recall for this problem; but according to the experts, my car, a 2002 Volvo S60, doesnt qualify. Ive read over a dozen blogs about this same problem on Volvos from years other than the 1999-2001 models recalled. It seems to me the problem goes beyond the models Volvo of North America is saying. How many failed cooling systems does it take to admit its a prevalent problem?

My 2004 Volvo S60 AWD has transmission problems. I had replaced the throttle body for $960.00. Now it needs valve body for $1200.00. Even though the throttle body was recalled through class action lawsuit, Volvo says my car wasnt part of the recall campaign. The mileage is currently 123,000. Recently, I replaced the motor mounts, serpentine belt, timing belt, and water pump.

Purchased 2004XC90 from Volvo dealership in Atlanta, Ga. The car was a certified pre-owned Volvo with six year 100k extended warranty. I noticed the lug bolts were changing color and at a dealer service I mentioned to service adviser. He actually made a notation on my service paperwork. The car was under the mileage restriction as well as the time restraint. This car has been maintained to the gills with all services during this time being done at Volvo Dealership(s). People are amazed at the condition of car when we tell them its eleven years old!Volvos solution was to put cheap plastic (chrome-looking) caps over the lug bolts. They provided at no charge. This was the only item on the car that did not look right. This past year, after having numerous problems with cheap caps coming off, getting removed at service and not replaced at either the dealer or National Brand Tire Store, I decided to research after market lug bolts online. I also went to Volvo Dealership to purchase one lug bolt to have as a reference to several aftermarket lugs. I wanted to make sure I was getting same size lugs. Interestingly, the Volvo lug was in a sealed plastic bag with blue writing stating, warranty product or warranty material. I then decided that Volvo should do the right thing. I took all 25 lug bolts off the car and sent them to Volvo in New Jersey. Their consumer service top level regional person after several days decided, unfortunately they could not replace them. The bottom line, as a Volvo consumer, I feel the lug bolts should have been replaced at that service. Since that point in time, I have used an independent shop for both Volvos I own. I was recently talking with a Volvo salesman about potentially buying a new XC60 for my daughter graduating from Ga. Tech in May 2015. Oh well, I can vote with my pocketbook. No new Volvos for this family. Oh by the way, Volvo Cars of North America (or is that CHINA?), Im no longer your CUSTOMER FOR LIFE. Later...

I have a 2005 XC90. I have had a rubbing noise coming from my car from the last two years. I have brought it to the attention of the dealer, who says it cant be replicated. But every time I sit in the drivers seat, I hear it. In fact, passengers have complained about it. Only the dealer cant hear it. This is when I had a warranty on it including an extended warranty. Today, the dealer can replicate it and they hear it loud and clear. But alas, my car now is out of warranty. Herb Gordon Volvo says it is my angle gear and wanted $3k+ to fix it, used part at $1.7k + labor. I found a used angle gear with 37k miles in a salvage yard and put it in, but the sound is still there. Then they blamed my after market brakes which I put on well after these complaints started. I also had issues with loss of power especially when driving during cold weather. Then now radio is dead, no lights or sound coming from it. Dealer says $1.2k to replace the ICM. I got another ICM from a salvage yard and it does not work either. I have friend who has a similar XC90 with same radio type, that does not work either. But my ICM works on his. I cant understand Volvo. What used to be a very reliable car with a safety record has turned into a safe car that is impossible to maintain. Problem might be with these dealers. In my opinion, if the dealer had diagnosed it right when it was under warranty, I wouldnt have this problem now. Volvo, you need to rethink your strategy. As far as I know, this is my last Volvo.

Volvo is a great vehicle. Handling is smooth, it is very quiet and very reliable. I have had zero issues with this vehicle and it has been driven a lot. The ride is extremely comfortable and the interior features are very upscale. I like the push-button start, heated seats and rear parking sensors. The interior and exterior are very premium and the car was built to last. I like the keyless entry also. It handles well and it takes the bumps in the road well. But the only thing I would like to be different is the gas mileage.

I have a 2015 Platinum XC60 for which I paid a lot extra. It has the leather interior which I thought until just recently was awesome. Has anyone who has a similar car experienced that the leather fabric on the dashboard area below the front window is totally peeling up? I keep my car garaged 99% of the time when it is not being driven and for unknown reasons, the panel below the window is coming apart. The dealer has turned the matter over to Volvo and I am waiting to hear what they will do about it. The dealer said they have never seen this before. The car only has 12,000 miles on it and the upholstery is now shot? I dont get it.

At night, engine quit at cruise speed. Pulled off the road and observed smoke coming from seams of hood. Shortly, thereafter engine compartment burst into flames and engulfed front end of car with flames over twice the height of vehicle. Hood burned up and several engine parts melted. Fire ball continued for over 30 minutes until fire truck arrived and put it out.2000 S-80 132,000 miles. Total loss. Contacted Volvo of America safety person voice mail but they never got back to me. Lucky to get out without injury and will need to go through process of buying a replacement car at greater expense than insurance proceeds.

I love my XC90. Its a 2006 with 61,000 miles. I have always completed scheduled maintenance/inspections on time. Today I was told I need a new transmission and radiator! For $7,000! With only 61,000 miles! This is inexcusable and unacceptable. How could Volvo USA build a car that cost $59,000 to purchase and expect us to pay $7,000 for a new transmission and radiator at 61,000 miles! I have contacted Volvo for a response here. I need some justification and maybe some help paying for the work. I will not stop until I get an answer as to why this could happen to a 6-year-old car that has been taken care of perfectly and with only 61,000 miles! Volvo should be ashamed.

This new Volvo is a real success and is very advanced (re. media, etc). It reads your SMS f.i., but DOES NOT WARN YOU when you will be out of petrol. I am expecting an alert (sound, flashing sign, or...), but this car has none of this. The very small petrol pump (invisible on the dashboard) turn orange, that is all. As a result, I got stuck 6 time in 15000 km including on motorways, costly and humiliating experience. I wrote to Volvo Sweden, but did not get even a receipt, and the garage told me this is like this and Gutbrod has NO plan so far to add an alert, which you would find on a DAF in 1980! I am disgusted!

Last spring, we went on a vacation and left our 2010 XC60 parked in our garage. Upon returning, the battery was stone cold dead. After getting Triple A to jumpstart it for us, we drove it around for a while and were able to start it after. The dealership said we should put a trickle charger on it if were leaving it for that long. We just returned from a four-day trip with the XC60 parked in our garage and its battery is again totally dead. I have never heard of the need to put a trickle charger on such a higher-end car if its being parked for four days! We cant use it to take us to the airport and have confidence that it will start when we return. Airport parking lots dont have AC outlets to plug a tickle charger into. Im a bit disappointed, unless there is more information I need to know?

Ive had a water leak in my car a few days ago, and I was happy to hear that Volvo Turkey was going to cover the costs. Unfortunately, Ive had several problems with the car before and am not sure whether or not these are also an effect of the water leakage, as it is obvious that the car must have had this problem before. (By the way, I saw on many sites that I am not the only one affected by this and the water might cause other bigger problems in the future.)Now, the central locking system is making sounds, and I told this my service a few months ago. They were going to ask Volvo Turkey for a compensation, as the car was only a few months out of guarantee and I always bring the car to the affiliated service.The affiliated service, by the way, sometimes seems to be not such a good idea, as they forgot the parking headlights on and emptied the battery. They tried to load it and sent me away, but the next day, the car wouldnt start again. So the service came again and loaded it for the second time. But a day later, car would not start again. So I had to bring the car back to the service, and they replaced battery. I was told by somebody working for Bosch that it is not good to load the battery in cars that have the electronic system. But I did not know this at that time. There is also a sound coming from the timing belt, which is not normal for a 2- and a half-year-old car that has done 43.000 km. I asked Volvo Turkey to cover the costs, and I was told that they can only cover 50% of the costs, which I am not willing to accept anymore for following reasons: 1. Why was I not offered this a few months ago when I first told them. 2. I had not only material expenses during the days while car was in service, Ive also lost precious time due to mistakes of the service . 3. Who will guarantee me that nothing else has been affected by the water leakage which is obviously a production mistake.and Ive read on some link that this happens. I am not happy at all to be paying for things that shouldnt occur in a car that is an above-average car.

Used the overseas purchase program to buy my C70 in 2010. Local dealer is Gorges Volvo in Omaha, NE. Vehicle came with a 5 yr/60,000 complete maintenance/warranty agreement. Routine maintenance has been completed at my convenience and in very prompt fashion, with a loaner vehicle offered for any repairs taking over an hour or so. Vehicle has operated nearly flawlessly. The battery was drained by a Sirius radio programming problem; the battery was replaced and Sirius updated within an hour. The convertible hardtop was clamping down too hard, and had created a divot on the rear window well panel (dont know what the official name of the part is! ); Volvo adjusted the hardtop and replaced the panel. During a recent service appointment I mentioned that the passenger doors finger well for the interior door handle had worn excessively, despite infrequent use of the passenger side. They ordered the piece and replaced it within a few days. I feel the service has been impeccable, and they treat their customers with great respect. Unfortunately, this convertible has been discontinued as of 2015. I think it is a great vehicle, and my only recommendations would have been to add rain gutters above the doors (water leaks in when opening the door) and to make the seat belt more easily accessible (it is very difficult to fit my fingers into the space between the seat and door in order to grab the seat belt). Otherwise, the car has been comfortable, reliable, and quite versatile. Its a sporty convertible, with room for four, to which I also added a hitch assembly, using the vehicle for lightweight towing when needed. Sorry to see I wont be able to replace mine with a new model in several years.

I have owned two Volvo, XC 90 and C70. Both are 2008 models. I have put over 120,000 miles on the 90 without any problems and have over 90,000 on the C70 with no problems. I service them according to the manual and it has been a pleasure to own a Volvo. I have recently purchased a 2016 XC 60 and look forward to driving it for a long time also. I buy Volvo for the safety of the vehicle. I can always replace a car but I cannot replace my family. It might wear tires out sooner than other vehicles and I have to replace the brakes sooner than I do on other vehicles, but that is the price I will pay for safety.

In 2003, I bought my first XC90. A year or so later, began having power issues with the car. Dropped off my kids one afternoon at school, turned off the car to take them inside, car would not start upon my return. Our dealership said to trade the car in because this issue would only get worse. Being new to the SUV market, Volvo it seemed had not worked out the kinks yet. We traded in for a 2005 dealer driven model. In July of 2008, my husband and I were shopping at our local A&P. We proceed to cash register and looking outside the store window to see our car on fire. The fire department said the fire began in the rear battery. The car was destroyed. Volvo replaced the car for 1/2 the price and gave us a fully load XC90 2009.6 months later, power issues began in the car and issues with squeaky rotors also started. As of today, I have gone through 5 batteries, an alternator, cable harness, 4 rotors, numerous brake pads. Complained to Volvo till near tears. Today, I have filed a complaint with Transport Canada. I did so after finding out that Volvo cars especially the XC90s have parasitic drain problem in the electric system. Volvo has known about this issue for a long time and has done nothing. These cars are not worth the price, horribly made and dangerous. This is my 5th and last Volvo. Please for your own sanity, do not buy these cars. It is not the same reliable car Volvo manufactured 15 years back.

I bought a 2005 S60 in January of 2008. It was a leased vehicle that my friend had and we went through the dealer to buy it. We paid for the certified used car warranty. Under the warranty, ball joints had to be replaced and we had no other problems with it.It now has 120,000 miles on it and now all kinds of things are going wrong. My husband replaced the rear bearings this year and the fuel pump went recently. After he replaced the fuel pump, the car would not stay running and we had to have it towed. The pump electronic module was found to be bad. The original design had it mounted under the car where it is exposed to the elements, and guess what, it corroded and needed replacement.Volvo issued an update (should have been recall) and relocated it inside the spare tire well. Car still would not run. Diagnostics have traced it to the ECM. This bill is now up to $4,000.

My wife drives our 2001 Volvo V-70. Last week when temperatures dropped, she turned on the seat heater and all the sudden it got very hot. She then realized the seat was catching on fire. She immediately turned the seat heater off and put the burning out with her hand. I just called the nearest Volvo dealer to see if there are any recalls for the heat element and there are none. This is a safety issue which could potentially have caused my wifes life or having an accident and hurting someone else.

I have a 2008 Volvo Wagon with 65k miles. ABS brake regulator is bad. Cost to fix is $1800. This should not happen with such low mileage. Two months ago rear electric window motor had to be replaced. I have always serviced car at dealer but now it’s getting to costly to keep.

I bought this car used, one owner. 2013. Excellent car due to all wheel drive and the power of the turbo engine. It is a very responsive car. It is sporty and fun, yet a nice family sedan when needed. I drive my grandchildren who sit in the back seat and I feel they are very protected. The body style for this year is beautiful and I have received many many compliments on it. My neighbor even bought one for these reasons. I hear that the company has been bought by China. The body style has changed drastically this year and is not near as attractive. I dont think I will buy another one for this reason. They ruined the look.

Volvo of Edison is the last place to buy service for your vehicle. Once you are past your extended warranty, they push you aside. The lack of compassion in this economic time is unreal. My 2004 XC90 went there for an oil change on Sep 23 and then returned on Oct 15 for additional repairs. On October 31, the engine was blown from lack of oil. They are taking no responsibility for the damage. I am a single parent and the car was my only transportation to work. They also own two more dealerships.

I have aerial maps of where my tire rod snapped and blew my tire. AAA records with GPS coordinates to the exact location and pictures. Apparently, somewhere along that route, there was a curb I hit according to Volvo engineers. I mapped out the exact route with coordinates and there was no physical damage to the car until the rod snapped, then the engine mount cracked and suspension was bent. 3 different mechanics all say the tire rod snapped causing the tire to blow. Why it snapped Volvo is denying a defect in the part and saying the car must have hit a curb 3.5 minutes before everything snapped. After going over everything and having Volvo deny any parts were defective, we are extremely upset. I will be selling the 2006 Volvo s40 t-5. Its crap and garbage! My two kids who were in the car could have been killed on a grassy off ramp. Volvo, if this happens again and someone is killed, I have all the evidence that you neglected and you will be sued...

The dealership replaced my transmission. When I got the vehicle back the disc player would not work. Took it to an Independent who said the disc changer was broken. Volvo said it was just one of those things. $850 to replace it. This is a 2004 XC90 T6. 74,000 miles. My second Volvo. Independent also said that the transmission shift lever is right below the disc changer.What happened to my disc changer? Could it have been damaged when the transmission was replaced? Cant get the CDs out and cant play them. Radio still works fine. Advise!

I like my Volvo - its a good, solid car. I love my cars heated seats, sun/moon roof, dual temperature controls, and polished wooden steering wheel. I also like the heated mirrors, headlight wipers, 40/60 fold down back seats with a pass-through, and spacious trunk. The gas mileage could be better though, and theres only ONE cup holder. Then the electronic switchblade key with electric lock control is hideously expensive to replace. Also, since we dont have a Volvo dealer anywhere within 100 miles, no one wants to work on it.

I am a Volvo person. I have been driving (only 240s and 940) Volvos for the last 24 years, including my immediate family. We have 9 Volvos in use. They were the best designed cars on the face of the planet. But, that ended in the year of 1995 when they stopped producing the 8 valve 4 cylinder 2.3 engines with rear wheel drive (the 240 models,stopped in 1993) models. Since the front wheel car were produced from 1994 until today, the great Volvo is no longer a Volvo. It is a perfectly designed disaster mechanically and electronically. How I know this? I am an expert in Volvo cars since in the 1980s and I know every model that is on the market today. To me, they are Volvos. I personally wouldnt think of driving one, period.

This is my second Volvo and this one is literally falling apart on me; I am talking lemon... The leather seats are all falling apart; they have actual holes from the sun, I am assuming, and the headliner is all falling down. From the day I bought it, I have had no air conditioner. In the state of Florida, I drive around in 101 degrees in the summer. I have always had so much good to say about Volvos and do stand behind them but the one I have as a single person, I am the only driver to and from work.The outside looks great; it is the inside and now the air bag sign is on and they are not working. Really???? I paid a lot of money for this car and I am so disillusioned to say the least. So for whatever it is worth, this is what I am dealing with. Somehow I am stuck with this vehicle that is falling apart on me and financially there is nothing I can do. Is there any call back on any of this for this vehicle? Anyone, somebody, anybody???

On December 14, 2013, I purchased, a Volvo Protection Plan, application number # **, from the business manager, ** of Volvo of Lisle. On December 20, 2013, a check for $201.00 was issued, to Paylink Payment, and mailed to him. On April 16, 2014, I received a letter from Volvo stating that Contract No. **, had not been received for processing within the 60 days of written date. It should be noted, that I have spoken to **, on several occasions, over ten times, regarding this matter. On each occasion, he assured me that the contract had been submitted and was taken care of. As of this date, May 12, 2014, I have no coverage. I am very disappointed with Volvo and ** and have since changed my service to Volvo Of Oak Park.

I bought my Volvo in 2012 and it was brand new at the time. I have had minor, manageable issues with Volvo ever since (replacing fuses, replacing a rear shock, etc...). However, while bringing it in for my last service, I completely ran out of oil on a secluded road with very little cell service (I was so lucky I could call for help). My oil pressure light came on and I pulled over immediately. When I checked the oil, there was not even a drop. I called Volvo and they said to continue driving until my car could go no further, seriously?! I called my father-in-law and he brought 4 quarts, which we added, and it barely registered on the dipstick.Volvo currently has my car, is replacing the piston rings, since that is what caused the engine to burn oil. They gave me a loaner car for a week. They admit that this is Volvos fault and are replacing the rings at no charge to me. However, after I started doing extensive research into this issue, I stumbled across a recall on my car. Volvo recalled certain 2011-2012 vehicles that were not alerting the driver of a low oil pressure situation. After calling and talking to the General Manager at Smothers European in Santa Rosa, I was told that they have made at least 10-12 of these piston ring repairs, and replacing the rings is what Volvo has advised them to do. I dont think that is acceptable. Any kind of engine problem, especially running on no oil, really damages the entire engine. I would be happier if they replaced the whole engine, but not satisfied.For something that is a design flaw with Volvo, customers are being forced to accept a flawed product, which will greatly reduce the cars resale value. This is unacceptable and Volvo needs to compensate customers appropriately to stand by the companys claim that their core values are quality, safety, and environmental care and that they are working with energy, passion, and respect for the individual.

Feb. 11, first occurrence. After filling up gas tank, I stopped at store for a few minutes, I came back to Volvo 2008 XC90 and it starts but immediately dies. After a few tries, I have it towed to local mechanic. He pulls code for fuel pump. Replaces fuel pump with Volvo part, but gas gauge is not working. $600 for labor (owner says wont charge), $598.00 for fuel pump.Feb.14 - Leave for cross-country trip (car reeks of gas), runs for about 2 or 3 hours then starts acting up. While driving at 75 mph, car starts missing slightly. Works issue through for a few miles then gets progressively worse until accelerator is totally unresponsive and car starts down shifting until after pulling off the road engine stalls out. After letting the car sit for about 10 min car starts up and runs like nothing is wrong for another 20 or 30 minutes. The problem starts up again until car is on the side of the road again stalled out. This happens 3 or 4 times until were near Birmingham, AL. and the check engine light comes on and displays slow down or shift up in message window. Have it towed ($65.00) to another local mechanic who specializes in imports. Have to stay night in hotel ($107.00) while he finds that fuel line connection to newly installed fuel pump is leaking (reason for gas fumes in car) and tries to clamp it tight. Check engine light still on. Cost $325.Feb. 15 - Start on road again. Seems to run fine for about 2 1/2 hrs. then same thing starts to happen again! After 3 or 4 more stops we finally pull into Volvo dealership in Jackson, MS. Feb. 16 - After Volvo tech examines previous work he finds that 1st mechanic has damaged connection between fuel pump and fuel line to pump irreparably. Because he cant be sure of previous installation, his recommendation is another new fuel pump and fuel line to pump. After installation, fuel gauge is working again. Cost $1,924.52.Feb. 18 - Leave for CA. 3 long days of hard driving, no problems. Seems like it is fixed. Feb. 20 - after arriving in CA have 3 days of short drives, with no incidents. Feb. 23 - While driving in town, car stalls out at stoplight. Restart car but check engine light comes on. Drive it to local Volvo dealer. Feb. 24 - Run full diagnostic on it next day. Cant find anything, test-driving, and no problems for them. Return car. No cost. No problems for us rest of CA stay. Some freeway high-speed driving, no more than 2 hours at a time. Frequent town driving.Mar. 13 - Leave CA. No problems for most of day. Then later in day, after maybe 7 hours driving with a few stops for gas, problem begins again. After pulling off-road at high-speed a few times we make it to our hotel. Mar. 14 - Problems again, but not until late in day. Make it to hotel. Check engine light comes on at end of day when problem occurs but after resting overnight its off in morning. Mar. 15 - Drive 2 hours to Taos, NM. and back to Santa Fe for the night, no problems. Mar. 16 - Drive about 5 hrs. before problem occurs once again. After 4 or 5 stops for problem we make it to hotel.Mar. 17 - Once again, no problems for about 5 hours then it starts up acting up. Crawl into Jackson, MS Volvo dealer once again. Check engine light on, leave engine running, they pull it into garage right away and are able to pull a few codes. They track down each code and decide its the fuel pump electronic module which they replaced. Cost: $718.56. March 22 - Leave for home. 4 hours in, problem starts again but much worse. After 4 or 5 stalls we finally make it home barely.March 25 - Car is continually stalling, even after just a few minutes driving. Deliver car to my local Volvo dealer; give him all the mechanics numbers that have worked on it for past month or so. After over a week they call and say they found debris in the fuel pump. They suggest wait for it replacing the fuel pump AGAIN!!! I ask them to call the dealer in Jackson before moving forward which I had suggested when I dropped the car off. April 5 - 6,000 miles, many unscheduled stops and nights staying over waiting for car to be repaired and about 4,000 or more (counting unplanned hotel stays) later and still unresolved.

The 1918 Volvo XC90 is the finest automobile I have ever owned. Besides the world class safety features and vehicle safety, this car has the most adaptive, user friendly functions and options I have ever experienced. It has selective ride control as well. Overall this car is awesome and great in bumper to bumper traffic to highway, short and especially long distance trips!

I bought a 1998 Volvo Cross Country v70 AWD turbo charged station wagon. Within a day of purchase, the car overheated. The lot said to bring it in. The car sat there all day and I picked it up untouched. I had the cracked radiator replaced, only to find it started running badly. I put it in the shop, they still have it; $2,400.00 later, the third gear was shattered. Turbo is completely missing from the car, as well as rear drive line, so it is neither all wheel drive or turbo charged. The fuel injection system needs to be replaced, it wont pass smog and the lot (Robert **) has not paid DMV fees that I paid to him. There are no plates for the car. I have begun an investigation for fees and plate with DMV. Also, the front two tires were bald at purchase and I had to replace them. I found out the car has a salvaged title. I bought the car out of desperation for $3,900.00 and after repairs, it will cost almost $10,000.00. What can I do legally with this terrible as is purchase?

I will never purchase another Volvo. I have a Volvo S60. I have spent a fortune on the maintenance of this auto. Things I had to repair now I am reading should have been under extended warranty, that cost me thousands to repair. I am the only driver, and the car has always been well maintained proper services. My driveway is on a hill. Today, I put my car in reverse with the brake on. The brake did not work. Car started across the road, almost smashed into the house across the street but for my quick thinking. Called the dealer, said pump the brakes before you start the car, and costs another $140.00 to fix. Volvo, your cars are an outrage, poorly made, not what one would expect for the price of the car..

I love my Volvo wagon. Its very reliable and I like the color. I like the moonroof, the power windows, power locks, air conditioning and heated seats. It gets great gas mileage. Its an automatic and I love that. It also has 4 doors and that I can fold the back seats down to move large items. The back is also big enough for an air mattress for camping. I love how it drives and I like that its a turbo. I also think its cool that the headlights have wipers.However, I wish it had 4 wheel drive for snow and icy conditions. It does have a setting for snowy weather but I havent had to use it. I also wish that it was a newer model, just for the cosmetic reasons. I also wish that I had a newer stereo and I had my CD player worked. The tape player works so I can use a tape adapter to listen to music, but I wish it had a Bluetooth wireless connection or auxiliary cord as well.

I love my 2008 Volvo. Beautiful ride and comfortable and quiet. Plan to keep it 3 more years and then hand it over to my son. Very reliable and no maintenance needed other than oil changes and tire rotation. My only problem is the radio. AM channels died about a year ago and to replace it would be about $500... FM is fine, but miss the talk radio. Very minor problem but would be nice if Volvo stood by their product since this seems to be an ongoing issue with other customers.

S60 - A SAFE CAR, that is comfortable to ride in, does highways well, and you dont hear about VOLVO having recalls for mechanical or air bag defects! Also good service experience, so they keep the car in tip top shape.

My 2010 Volvo is currently at the dealer for windshield replacement due to leak above the drivers side. I returned to my car after heavy rain and snow to find water dripping from the ceiling and a sizable pool of water on the drivers side floor. My car is no longer under warranty, so the dealership is charging me for the replacement of the windshield. I was told that a re-seal was not sufficient, therefore, an aftermarket windshield would be ordered and installed since the original broke upon removal which costs $450-$500 plus $250 to install. The service department rep. has kept me informed throughout the process, however, that has not lessened the financial impact on me due to Volvos faulty manufacturing process and materials.I will definitely be contacting Volvo North America and seeking legal guidance. I just purchased this vehicle as is from the dealership in July of this year. Although I enjoy my new XC60, I will not endorse nor buy another Volvo if such defects are not corrected and additional issues arise. Safety and reliability should not be a concern especially in less than 6 months after purchase. The company must compensate customers for failure to secure reliably manufactured vehicles. Too many hard working consumers have unjustly paid for a subpar product.

I board 2015 model XC 60 SUV in 2014. I was getting smell of burning. I went to Volvo dealer 2 times. I explain to them what I experienced about burning smell. At my second dealer appointment about same problem, front desk person came out, opened hood, and checked under car then he told me that tar under the body of the car is burning which is not a problem. But his explanation didnt convince me at all. What happen after approx 1 month while I was driving (on highway 287 Henrietta TX) on July 23 around 10 pm, my XC 60 start burning. Volvo manufacturer needs to answer me and taking care of this defected car.

This is my fourth, and last Volvo XC70, because its discontinued. I have a 2015.5 T6, fully loaded and costing $50K. Today I took the car in for a 30K service. They told me that the rear brake pads were worn and the rotors were groves, - $600 fix. Really, this is unacceptable at 30K miles! Get a grip Volvo, you wont keep customers with this shabby warranty.

I purchased a used Volvo 850 station wagon. I had to call Volvo to get the radio code. At first I thought that was odd, but they treated me like I had just purchased a brand new Volvo. I was impressed with their customer care. Even an older Volvo purchase was important to them. I did not know much about Volvo. I knew that the safety ratings were awesome. The purchase was really out of necessity rather than choice. However, on December 28th, I was happy to have been driving my Volvo. I was on a narrow road and swerved to miss a deer. I flew over a cliff and landed upside down. No one could believe that I walked away from that accident. Looking at the scene, I couldnt believe it either. My airbags deployed and my seat-belt held me in place when I sailed through the air. I climbed up the cliff and walked away. The car was totaled. The motor still runs though. The safety features in my Volvo saved my life. I would recommend Volvo to anyone who cares about their safety or the safety of their passengers.

At 70,000, the transmission on our 2002 V70 started flaring between 2nd and 3rd and 3rd and 4th. The local Volvo dealer and repair shops said we needed a new transmission, at a cost of $4k-$6k for replacement. No one could guarantee that the transmission wouldnt fail the same way, and that there were a number of Technical Service Bulletins related to the V70, from a defective solenoid cover, software upgrades, frequent drain and flushes, etc. A Google search reveals hundreds of owners of this type transmission that have experienced similar failures. Recently, a class action suit was won on behalf of owners of the XC90 model over transmission failures. Given the number of failures, and simlar problems with the XC90, this is obviously a defect in the manufacture of the transmission, or a poor design.

My volvo has continued to have unexplained problems and Volvo will not stand behind their product. Radio just died, they are asking for $1085 to fix it. Why would anyone want to buy a lemon of a car like this? They are saying I have not serviced my car at their dealerships which is untrue. One dealer accidentially took off my axels for a transmission problem and kept my car for three days to put the old ones back on.

After some communication with the company, I got a full reimbursement of the price difference.I guess each case is different. I do suggest to communicate with the customer service department as much as you can; most of the time, the issue can still be resolved. If you are so unlucky and encounter a similar situation that I had, be patient and hold your ground. After all, a big company still cares about their reputation while trying to save cost. Although the process was tough and long, I am glad the result turned out to be reasonable. I hope the same unfortunate accident would not happen to you, but if it does, stay calm and go through customer service to fight for your rights seem to be a good way.

We bought a XC60 from new, its had the same ongoing fault since the start. They have never managed to fix it and the car has been in the garage on many, many occasions, which in itself is a pain. I was told that as it was an ongoing fault that it would be kept under warranty. Now its passed its warranty and has the same fault, we now have to pay to get it fixed!!! Its unbelievable and never known such poor customer service. Do not touch Volvo!!!!

Having owned a Volvo tractor truck for 4 years, I can honestly say I will never own another. Bill Gates could take lessons from Volvo on dedicated parts. Everything on a Volvo is complicated and outrageously expensive. For example I offer: The left wiper arm mount rusted and the entire apparatus had to be replaced- $775.00. A door hinge broke and an entire panel had to be replaced along with the hinge- $680.00. The interior cabinet doors have such a complicated latch I finally removed all the hardware, drilled holes and put simple knobs I bought at Lowes for $1.24. But the hinges on those doors have 6 parts and cost $60.00. Just to change a fuse you have to tear open the top of the dashboard. Do yourself a favor, dont buy a Volvo anything.

With only 10,000 miles on our 2015 xc60 T5 Volvo check engine light came on. Took it in. They say just a sensor. Had to order it, come back. Went back, wrong sensors. Said it was safe to drive. Had to order new sensor but had to get approval from Volvo. Said they were not allowed to just replace it. While driving problem got worse with smell of something burning and check coolant light coming on, called service dept. Was told drive it in or tow it in. Had it towed. Was told it could be weeks before knowing anything. Now driving a loaner. Reading other comments on this site the burning odor seems to be a common thread.

I took my car to the Volvo service department on January 2, 2012 because the Transmission Service Urgent message just came on. I have a 2003 Volvo S80 T6. The service department told me there are internal fault errors in the transmission and I have three options. I could either buy a new one for $5,000, buy a used one for $3,000 - $4,000 or get it overhauled for approximately $3,000. I was really upset to hear this news. I told them, There is absolutely no reason why I should need a new transmission with 139,000 miles on my car, (the car actually was close to having 140,000 miles) but it still should not need this type of repair, in my opinion. I filed a complaint with Volvo Customer Relations department at headquarters. This is what my complaint said to Volvo Customer Relations: I have a complaint about the transmission in my car. The Transmission Service Urgent message just came on. The service department told me there are internal fault errors in the transmission and I could either buy a new one, buy a used oneor get it overhauled. The repair cost will be $3,000. This is ridiculous. There is absolute no way I should need a transmission at 139,000. This is one of many repairs I have had. The other crazy repair was the dashboard electrical system went completely out. I could not tell how fast I was driving, etc. That repair cost was $1,700. The transmission problem was the last straw. I want something done by Volvo. I am really an unhappy customer. This was my first Volvo and my last Volvo.These are the responses I received from Volvo Customer Relation at the corporate office:Response #1 from Volvo: Thank you for contacting Volvo Cars of North America. When you contacted our offices, a file was opened for review on your behalf to seek financial assistance for transmission repairs. Your request has been reviewed by a Volvo Regional Manager and we regret that we are not in a position to honor your request due to the vehicle being outside of the terms of your warranty. Thank you for the opportunity to respond.Response #2 from Volvo: We have taken your concerns seriously and have had it reviewed by our Volvo Regional Representative. He has made the determination that this is not a warranty issue. While we regret that you may disagree with our decision; we respect your choice to pursue this matter as you see fit. Volvo Cars of North America appreciates the opportunity to respond to your concerns but is unable to review this matter any further.My final thoughts--I will never buy another Volvo car.

My 5-year-old Volvo runs well, however, the cosmetic chrome on the center counsel is blistered. I expected the car to look nice as well as run well for longer. This defect will highly affect my resale.

We are completely disgusted with Volvo corp and local Ft Myers Volvo for taking our situation like a joke. We were treated terribly at the dealership this last time after a 4 year long battle with our XC90 lemon, that wasn’t recognized by you guys as a lemon. This last time your dealership said we needed a $13,000 engine due to inside damage, which was NOT the case at all. It just needed 1 $80 cylinder change. And then they had the audacity to offer a trade-in value for our car at the ridiculous low price of $9,000. HA what a joke you guys are. Im sooo glad Im not an idiot, as I got WAY more than that somewhere else and didn’t have to fork over $13,000 on a complete LIE. This dealership lies, service sucks and has been reported. I will never drive another Volvo or ever recommend one.

Like many of you, I am a die hard Volvo fan. A loyal Volvo customer, I purchased my Certified Pre-owned Volvo XC-60 a few days ago. Its almost brand new and a beautiful vehicle. I was very excited to set up the Volvo On Call app on my iPhone. It doesnt work! I ignored a few negative on-line reviews about Volvo On Call app and service. Do NOT overlook these reviews!Sadly, it took me over 5 phone calls to set the app up. Then, after paying $200 to get the app functional, it worked for one day. I was happy until the next day when the app totally failed. No services available! I called Volvo On Call... They said it will be fixed within 24 hours. Giving 24 hours, I didnt use the app. I then tried to use the app (well past 24 hours), to no avail! The app doesnt even recognize my account. It wanted me to start all over again (!).Frustrated, I called and asked Volvo for a refund. The answer... No! We dont refund for the app... I explained that its not working. Volvo, reluctantly, offered a mail-in 30 percent off coupon, which I declined. I dont want 30 percent off. I want the Volvo On Call app that I just paid $200 for to work properly, as it should. As a loyal Volvo owner, I am extremely dissatisfied. I almost purchased an Audi. I am thinking that would have been the better choice now. If you purchase a new Volvo, please be aware that the Volvo On Call app may not work! Even Volvo management will not offer you a refund - or seemingly care - if your Volvo On Call app is working properly or not. Buyer beware on this app!My Volvo is a wonderful vehicle, for sure! However, dont trust the technology or the service before you provide your credit card, as I did. Sorry, Volvo. Youve let down one of your biggest fans in me. I would recommend a Volvo, but its impossible for me to recommend that someone I care about spends $200 per year for the Volvo On Call app, as the service doesnt work and is abhorrent, at best. Please think twice before buying this app and trusting the service like I did. Its a very frustrating and disappointing experience. I cant get a refund, and the app truly doesnt perform well at all. Its good app in theory, but it lacks the practical expectation of functionality. Regretfully submitted, a frustrated and disappointed Volvo enthusiast.

Purchased this car, and while driving on the freeway ran out of gas. Estimated mileage had shown I had 50 miles to go, when I ran out. Since I was on the freeway, I had to quickly pull over and it caused me to hit some home. A bit of damage happened to the front of the car. Sensor cap fell off. Volvo offered to only replace that. Dealership had to replace the fuel gauge, and the gas door (that wouldnt open). A lot of faulty sensors with this car. Rear camera stops working when it gets wet. Air conditioner randomly stops working. Front driver’s side window rolls down slowly. Can keep the air conditioner running when you lock the car from the outside, as it shuts down the engine. Radio always seems to be playing when car is off. The self braking system goes off randomly, almost causing crashes. Bought this car because it’s a Volvo. Suppose to be safe for the little family... Its not.

The 2020 XC60 & XC90 models have a design change which removed the door runner at the bottom. Bad design, as this is where most the road debris, mud and water enter. It doesn’t enter the inside of the car but its a mess after a heavy rain or car wash and Im left to clean and dry all the seal creases and door jams to prevent mold or rust. Would have reconsidered this car if I had known. Love everything else about the XC60 so hoping Volvo steps up and makes a rubber runner to replace the cheap seals.

I bought a used car from this dealership in the beginning of October. The sales process went very smoothly since I paid market price for the car and there was little haggling involved. I was relieved that I finally found the car that I wanted. Things started to turn sour after two weeks of owning the car. First, when I was having the air filter changed on the car (it was really dirty so I dont know how the car passed their so-called 150-point inspection), I noticed the plug that is supposed to be plugged into the brake master cylinder was unplugged. I figured it just came loose, so I plugged it in. After I turned on the car, my dash lights came on like a Christmas tree; and the TCS light, brake light, and an exclamation mark light stayed on.I was starting to get worried because a car I just bought from a reputable dealer, I thought, had problems with the most important safety function of the car. Theyre brakes, for gods sake. How can they do this? I called the dealer and talked to the sales manager to get this checked out. He said, Let me see what I can do for you, and I will give you a call back. After a few days and a few messages I left for him, I received no call back. On top of that, the check engine light also came on. Out of fear for my safety, I brought the car to my trusted mechanic and found out the brake master cylinder needed to be replaced, along with two oxygen sensors. My mechanic mentioned to me if these were issues with the car, the car cannot pass smog and they cant sell me the car. This really worries me because I have not received my registration in the mail.Almost two months later, I received a notice from my lender saying the registration is pending due to missing smog certification. I started feeling like I have been scammed on this car. I immediately called the sales manager again. This time he picked up. He probably was also notified of the smog certification. I was told to bring my car in for the smog. I asked why he didnt return my call last time. He said his service advisor was supposed to call me to bring the car in. I told him the smog is more important to me at this point and I already had the repairs done. He then told me, Bring in the receipt for the repairs. I will take care of it for you. Great, I thought, this could make it a little bit better for me. I brought the car in to get smogged, and the car passed with flying colors. Because my dad has the receipt for the repairs, he said, Just give me a call when you have it.”I have been calling and calling, messages after messages, I still have not heard back from him. On a recent trip to southern California, I had a chance to use the AC due to the weather being cold in San Jose. You guessed it - the AC does not work. It blows out warm air. My parents and sister were sweating in the car as we were sitting in stop-and-go traffic. I found out this dealership is owned by AutoNation, a publicly traded company and one of the largest auto dealership group in the US. I went on their website looking for help. After chatting with a representative and giving her my information, I was told her manager will contact me within 24 hours. I was not contacted by anybody. I guess Im on my own. This has got to be the worst car buying experience for me. And I have bought four other cars within the past 5 years for my family and myself. Please avoid this dealership and do not let this happen to you.A dealership that is willing to unplug a plug going to your brakes and skip on a smog check for your vehicle is so unethical that words cannot describe. For this experience, I will never buy from any AutoNation dealerships again. I will also not buy any Volvo vehicles.

Im a Volvo enthusiast. Not just an owner. Weve had 4 Volvo cars in 6 years, and I got my dream car when my husband agreed we could trade my 2015.5 S80 in for the new body style of the S90. I want to love my car, I do! I actually DO love my car, but I dont love the issues weve had. We bought a 2017 S90 Inscription, with all the possible features the car can have. Seriously, theres not an available option this car doesnt have.My car has been at Volvo of Fredericksburg 15 times, in less than 2 years. Thats shameful. Not just for minor issues, either. Some of them are minor, but most of them are not. One issue contributed to a minor accident. First the leather dashboard bubbled up. Okay, it gets hot here and my S90 was one of the very first ones sent to the US, it sat on the lot for a while. Its an expensive sedan in a world that wants crossovers or SUVs. So it was there for many months I guess, before we bought it. They were happy to take the car and replace the dashboard. There were 3 or 4 minor issues that first trip to be repaired. I was given a nice loaner while it was being fixed. No problem! Love Volvo! Okay, a couple weeks later Im driving with my kids in the car, and the entire infotainment system shuts off while Im driving. Just makes a loud noise and then goes black. In about 30 seconds it reset and came back on. But that freaked me out! The thing just failed! And by this time, just a couple months into ownership, there were also several areas on the touchscreen that had either de-laminated or were dead pixels. So they took the car again, for longer this time, and told me they had completely replaced the infotainment hub and fixed the screen. I got the car back, it looked better and seemed fine.That was the start of the last two years of hell. I cant get in my car and just drive. Its sad. I get in my car and I have a special spot I put my phone where its easy to access because odds are good Im going to need to record whatever issue is happening next. You can Google or go to Youtube and see my videos of the infotainment system failing - its happened twice more since then, once while I was doing 70 mph through the Wasatch mountains of Utah, the whole system just going black while driving including the digital gauges as well as the touchscreen area. All of it. Just shut down while Im doing freeway speed in a dangerous area. I got that time on video too (well, the tail end of it as it starts resetting itself).Ive had warped brake rotors replaced. Ive had issues over and over with the BLIS system, issues with the infotainment system thinking Im on a call through my cell phone when I get in and turn the car on - I have to unpair the phone and completely reset the system to get it to STOP. I turn the car on and the audio doesnt work, as it shows there is an active phone call... to ME! Its an outgoing call from my phone to my phone that the car initiates somehow. Its been months and that issue still isnt fixed.There have been physical issues, there have been software issues. Every time I take my car in, they do software updates and tell me its fixed for sure this time. Sure it is. Not like Ive heard that before. This last time, they finally sent a field rep from Volvo to talk to us about the ongoing issues. The rep floated the idea of putting us in a different car. I objected LOUDLY at first. I am very attached to my car, even with the issues. I love my car! I love the way the sound system is, I love the way it handles, I love my car. Its beautiful. We even gave it a name! So I wasnt interested at that moment in even considering a trade, I just wanted it fixed. So we left it once again to have the infotainment hub changed out, and that night my husband and I talked about reality and the issues with the car. I decided it would be better to trade in the car having SO many issues and I could learn to love another one. We called and then emailed to tell them we would prefer to go that route, and apparently they offered my husband $2,000 toward putting us in a different car. Seriously? Thats like an insult! They helped us find a bank that would do the loan with a lot of negative equity because my 2015.5 Volvo was so new at the time. Now that theres an issue with the car, they cant seem to work very hard to fix it. And the last time the infotainment system shut down, just a couple weeks ago, I was alone in the car and couldnt pull my phone out to make a video. It was raining and I had traffic all around me, in the dark, on a road under construction so Jersey barriers narrowing the lanes. Because I have no video of the system shut down this time, they tried to say it didnt happen. I have video of the same day of the other issues happening, like the BLIS not working or working only at times, and they acknowledged that. Of course they pushed a software update and the issue is fixed for sure this time.Sigh. I guess at this point we have to get a lawyer. I didnt want to do that. I have wanted nothing more than to love my S90 the way its designed to be loved. I want to get in it and just drive, with the sunroof open and the music up loud with no worries. I cant do that, because I know at least 50% of the time, *something* isnt going to work. Fortunately, when the infotainment system and electronic items suddenly fail and it goes dark, I dont lose my brakes. I guess the engine doesnt shut off, so technically Im safe when it happens. Right? Would you feel safe with your cars entire system in the cabin shutting down while you are on the freeway in traffic? No? Me either. Its so sad, and Ive been so hesitant to throw this out on social media or go to the news media, as I think Volvo truly tries to be safe. I think Volvo has a mission that is worth something. I agree they typically provide cars that are worth the money. However in THIS case, theres a serious issue with the car that hasnt been fixed. Its at the point where clearly there will be issues long after the car is no longer under warranty. How can I keep this car, knowing that in another few months Im going to be paying out of pocket to fix all these issues? This isnt right, in any way. All they need to do is take this car back and make a *reasonable* accommodation to put us in a different car. I dont want an XC60 (what they usually put us in for a loaner as they dont even have any S90s on their lot, wonder why?). I want an S90, but one that doesnt require being in the shop for days at a time every few weeks. Ive not had a single month where nothing went wrong with my car. Not once. I encourage you all to do your homework before plunking down the money to buy a Volvo these days. We will be switching to another car manufacturer as soon as we can. Audi or Jaguar.

I wanted a luxury SUV, and after shopping around found a slightly used Volvo for a good price. It has been a great experience with my Volvo XC 60 and my next vehicle will also be a Volvo. It drives smoothly and has good gas mileage. I love the rain sensor, Bluetooth option, stereo systems, heated seats, auto start, and keyless ignition. However, I would like a heated steering wheel, auto hatch lift, even better gas mileage. But I am so happy with my Volvo that its hard to come up with negatives.

About every two years or so, the steering rack on this 2004 Volvo v70 keeps breaking. And the steering radius is POOR! NOW REALLY! I had older style cars and 1990 Volvo that this steering rack would only have to be replaced once in twenty years; yes, once in 20 years.

My 2013 Volvo XC90 has a warning to service the Anti Skid system. This first happened on Jan 9th, 2016. I called Glen Cove Volvo the first thing on Monday, Jan 11th. Glen Cove Volvo said they could not even look at my car for two weeks due to capacity issues. I offered to have it fixed at my local shop if they reimbursed me (since this is under warranty). They said that is not an option. I was told to check other Volvo dealers, the next closest one is 30 mins away and they had a one week wait. So Volvo has left me with no options. I now have to drive a week in NY in January with potential snow and ice with no anti skid system because Volvo obviously does not care for its customers. I will never deal with any Volvo dealer again.

I bought a pre-owned Volvo S80 for my son for $6,000 with 83k miles on it to see him through college thinking that hell be safe in that car. We are required to smog our cars every other year so I had work done on it. However, it would not pass the inspection. Well, that turned out to be a nightmare and a loss of more dollars. So, I sold the junk for $2,300 and let the buyer know what problems we had. We have decided to stick with Toyotas and Hondas excellent vehicles with none to minor problems, purchased new or used.

This SUV was great the first 7 yr and about 70000 miles then electrical issues started with a slow drain on the battery which we replaced but even with the new battery if the car sat for more than 4 days the battery would have to be recharged. Lived with this for another 1 yr then major issues and repair costs started. Replaced a bad belt pulley ($1200) at Pep Boys after car died on the road. One month later had intake valve issues another $1000. Two months after that heard gurgling noises around alternator after 10 miles of driving car shut down and dead on the road again, not happy with Volvo. Took it to Volvo after $1800 bill and still having the gurgling sound. Now Volvo repair shop want another $4000 to fix something else in the engine compartment, something about rebuilding bushings? Ive had enough, one big nightmare, time to go back to Toyota!

Dont buy a new Volvo SUV. There are so many electronics issues, and the dealership has an excuse for all of them. The phone disconnects from the system after a couple of hours. VOLVO blames this on Apple CarPlay and says they can do nothing about it. On-line, VOLVO brags about having added Apple CarPlay to its 2019 SUVs. Don’t brag about it if you haven’t figured out how to get it to work with the VOLVO computer system. The radio turns on in the car when the keys are in the house, the car is in the locked garage and has been turned off. VOLVO says that the car must be locked -- in order for the car to be powered down.The radio doesnt consistently turn down when replying to a text. You never know when its going to work or not work. With nothing on the passenger car seat, the red light in the instrument panel flashes on and off, indicating that the seatbelt should be turned on. So disappointed that I bought this brand new car and have absolutely no recourse.

The 2007 Volvo S60 is a great sports Sedan. The paint and workmanship stand out - it still looks new. The car is well powered & geared nice - perfect for driving around town and a superlative car for long distance road trips. The car is a lot of fun to drive at 60 mph+.

Wheel fell off New XC60 at 580 miles. Driving on the freeway at rush hour, probably doing 30 MPH the front drivers side wheel departed the car. I drove safely off the highway and the wheel didn’t hit any other vehicles. Volvo USA claimed no responsibility, the dealer sent me away with no support. Repairs cost just over $6400. Volvo USA’s FSR said if the wheel wasn’t properly torqued it would have failed with 10 miles. Volvo San Diego stated that they DID NOT check wheel lug torque during Pre Delivery Inspection.Volvo San Diego’s service manager John ** told me that the FSR checked all the lug nuts remaining on the car and they were all “torqued perfectly” - this is improbable since at the scene of the failure I thought I might put the spare on and drive to the dealer - I removed one lug nut on each of the passenger side wheels - when I actually saw the damage on the drivers side I realized what a stupid idea it was and put them back on the car - but the chances I put those two nuts back on at 105 ft lbs with the tiny lug wrench in the car “perfectly” are extremely remote.Mr ** also said they could only get one of the 5 lug nuts on the hub that failed to torque properly, but this damage was due only damage at the time the wheel left the car. I would ask how did they determine this give they didn’t check before delivering the car. I asked Volvo USA to provide the calibration records for the equipment used to install the wheels at the factory in China for the time of assembly. They didn’t even respond to this request - except to acknowledge it was received. I believe Volvo did not properly investigate this incident, they failed to properly back their product and their dealer let me down as a customer by totally ignoring this failure and to my knowledge they still don’t do a basic safety inspection of checking torque on lug nuts before allowing customers to drive away.

We have a doomed Volvo truck and we are helpless. So the only thing I can do is beg for help.We purchased a truck last year from TEC Portland with a brand new trailer. The truck price was $80,000.00 and the trailer was $70,000.00. We gave $15,000.00 as a down payment and we paid $13,000.00 for the registration and other regular fees for the business.On our first trip, we had an issue with coolant leak. This issue went on for a long time until we got a big service done that cost us not only a lot of money but also a lot of down time. After that, we added up all the down time on the truck and it was more than a month, just on the first six months after purchase.We signed up for a roadside assistance for trucks and we got expelled for excess use of services, its a shame! Every time we have an issue, we are not able to get it fixed fast, the dealers are always full of service (I wonder why) and they never got parts on stock—a mess.Now we are down again for almost ten days and this is my recent nightmare:I just want to share everything that is happening now so someone can at least feel the pain that we are going through again.August 6: The truck broke down so I called Volvo Action. The agent asked several questions and said that we needed a tow truck. Case #: 3256917. We got a tow truck but they said they couldnt tow the truck and trailer together because the back axle was compromised. We had to hire a tow truck for the truck and another tow truck for the trailer. TEC La Mirada was closed for renovation and TEC Fontana is almost 100 miles away from the site. August 8: The truck arrived at TEC Fontana. First, I was told it was only a wheel seal and I got a $2,479.65 invoice from TEC. August 9: I got a different invoice for $7,597.57 (including $1,750 tow bill that was originally $1,340).August 10: I authorized the repair and requested a credit account.August 11: I completed the form sent by Tracy at the Finance Department.August 12: I got an email from Tracy requesting the second page from the credit application signed. Then she realized that she just sent me the first page. I signed the second page and sent it to her.August 12: At 7 p.m. Florida Time, I got a call requesting $3,300 in advance for the subcontractor that will do the axle repair. I explained that I needed to wire the money, but we are in Florida so we couldnt do it.August 15: I made the payment they requested.And today, August 18, I was told that the subcontractor is not there yet!Its been almost ten days and not only I am paying almost $8,000 to have this great truck repaired, I am also paying $60 a day of storage for the trailer and $68 a day for hotel to the driver (who just gave me a deadline until Friday to get the truck fixed, otherwise he will quit).So my loss, so far, is almost $10,000, not mentioning that I paid the truck on the first and wasnt able to do a single trip this month. I would like to know if we are the only lucky ones that deal with those issues because, honestly, I am getting to my limit. And I dont think anyone wants to see me below my limit.Tom from TEC Fontana was very helpful in the beginning but now, every time I call is a different story, sad story, of course. And I dont know why they requested money in advance if nobody is there to do the job!This is a shame to Volvo. And what upsets me the most is that every time something like this happens, its like we are the only ones who go through this. While my driver is there, he spoke to three other owner operators who wish they never had this garbage called Volvo Truck.We share the office with four different companies—four different trucks—and this is the newest and the most expensive truck. And guess what? The 1996 Freightliner that cost $20K is still up and running. Excuse my language, but I cannot think of any other names than garbage. Actually, I can, but I am lady and I wont go that low.I know you are not the owner of Volvo, but if I have to hear my customers, my boss and my driver complaining, someone needs to hear me too. I am going online now and doing a complaint in every single website I know to let people know about this mess. I have no choice, since I have no money to hire an attorney, sue TEC or sue Volvo. And I know that Volvo is well prepared for this—they should be—because with so many issues and so much money down the drain, I guess someone on this story is making money. And I am sure its not me! I will look for help everywhere until someone can help us: newspaper, Facebook, blogs, Twitter, church, everywhere. I swear!I would like to congratulate Volvo for taking another honest person out of business because truck payments were always on time though we could never count on this truck. And it’s funny because we purchased the truck from TEC Portland, we are being fixed at TEC Fontana and the finance department cant approve us for a $4,000.00 net pay. Its ridiculous! We are never late for a single day with our payments but its not enough to get us approved. This has to be joke. I have the receipts for all the repairs done at Volvo dealers and all tow bills for this junk. Now I ask, is there anyone that can help me replace, return, burn this piece of garbage? Maybe someone reading this will have the decency to call us and try to help. I tried to talk to our salesman Duane a couple of months ago and he offered us a great deal of returning the truck plus more money down and increase of monthly payments for an older Freightliner! Isnt that great?!

We purchased a 2004 XC90 w/ 90k miles on 04/20/2013. Weve had nothing but issues with the dealer and vehicle ever since. They financed us 2x in which the 2nd time we lost our warranty, however, I understand that half of the things that $1500 policy covered werent any of the things that are going wrong, and VOLVO has been aware. There are soooo many complaints and lawsuits as well I understand. Before we could even make our first payment (approx. 05/30/2013) we got a whopping 1200.00 surprise for some sort of a valve that needed to be fixed. After threatening to turn the truck in to the financial managers they decided to fix the truck, we think, proclaiming that they did a mega inspection on the vehicle prior to selling it to us. They said they reinspected the vehicle prior to returning it to us. Then around the first week in July (In Phx, 117+ temps) the AC compressor went out. They wanted to rack up that charge to approx 1800.00 to which I informed them that our mechanic family friend could fix it for 500.00. They dropped the fee to 800.00 claiming theres no way they could have know this would happen. Thankfully they let us make 200.00 monthly payments in addition to the monthly payment on the vehicle, put at almost a 500.00 per month payment. Then we took the truck for a scheduled oil change. The dealer provided us with a list of repairs on the vehicle (1 month or two ago 02 or 03/2014) in which none of the things on there (there was a timing change/motor mounts and a couple of other things..) was an ANGLE GEAR! We recently drove a 20+ mile route home from work and got off the freeway (thank GOD) to make a left hand turn and find that the truck was making an awful sound. We thought it was a blown tire with the metal of the rim scraping the ground. After pulling over and not being able to see anything, we continued about 1.5-2 mi, very slow, to get the truck home. Parked the truck and was a bit frantic trying to figure out what it could be. Now they state that the truck is only worth $4000, the repairs are going to cost us $2600. Seriously... Im trying to find alternative corporate folks to speak to re: this. This is not right at all. My husband and I are hardworking folks who cant afford this. HELP!!

On August 20th, 2016, my wife and child ran out of gas in her brand new 2016 Volvo XC60 which she paid $43,000 for. She purchased the Volvo because of reputation and safety. Volvo uses their roadside assistance as a selling tool. My wife and child sat for 2 hours after being told it would be less than one hour. No one followed up with her, gave her any update at all. It was 90 degrees and they were not close enough to walk to any store. A kind gentleman finally stopped, gave them water and snacks and then came back with gas. He did not take a dime. I called Volvo to voice my displeasure and it was then they called my wife. At this point, it was too late. Roadside assistance is good but only if they actually assist.

In 2008, I purchased a white 2008 Volvo S40 brand new car from the dealership with 100 miles. On May 24th, 2014 (a month and a half ago), my Volvo was parked on a hill with the hand brake engaged. On that day my vehicle had 59,100 miles on it. That day, my car rolled down a hill and struck a 2014 Ford F-150. Being that I am cheap and only had liability insurance, my insurance company only covered the vehicle that my Volvo struck. My flawless car was now damaged and bruised with tons of work to be done.A police officer knocked on my door roughly 20 minutes after the accident and told me what had happened. The police officer noted that when he had arrived to the scene of the accident, he noticed the hand brake was fully engaged and that my car was completely locked. Being that this was not an act of negligence, I knew that there was something up the hand brake. When I found out that my insurance wouldnt cover the costs of the damages done to my vehicle, I called Volvo to start investigating. Once I called them, they said they would have an inspector/engineer come out to check the car.After two weeks and no follow up, I called again to schedule an appointment. This time they asked me to drive my damaged vehicle to the nearest dealership to have the engineer inspect it there. I had to crawl through my passenger door because of the one side pinching my driving door to where it couldnt open properly, then drive it there. When arriving the inspector/engineer hopped in and went on a test drive to test the hand brake. He first set it on an incline to test the hand brake. As he engaged the handbrake, he disengaged the brake and both of us were witnesses to the vehicle moving down the hill. This resulted in having a defective hand brake. The hand brake needed adjustment according to the engineer. He said Volvo is not responsible because in the warranty and services manual, in tiny writing on only one small page, it says to check/adjust the handbrake every 15,000 miles.Therefore, Volvo North America would not take any responsibility and I am left with a pos damaged Volvo. Is Volvo to blame or is my local mechanic shop? They dont tell their customers about these small issues and checks and on top of it all, my car only has 59,000 miles and I bought it BRAND NEW. WHY would it need adjustment after only 59,000 miles. Service History Details: I had all my services done on time until 30,000 miles at the Volvo dealership. After 30,000 miles it was more convenient for me to take it to a local Kwik Kar Lube Mechanic shop to have my regular maintenance. From 30k-60k Ive had all maintenance done on time there at the shop.

2004 V70 2.5L turbo, AWD - This car had come into our lives in 04/2014. It had 131,000 miles on it. In that year and 5 months. We have put on 27,000 miles. We so far have put new front brakes on it (rotors, calipers, pads). Rear rotors got turned. A new central computer module. 2 new headlights. A new passengers side mirror (just the glass is $123.00... HOLY CRAP!!!) Had to have 2 new keys cut and reprogrammed. One of them 2x (had to pay 2x too, cause the first time didnt work). Drivers side window needed new clips. Battery died out of the blue. The battery was fine. I even trickle charged it and it only took 6 hours to come to a full charge. I checked it with my multimeter to make sure it was charged cause I couldnt believe it only took 6 hours. Yup! Dead! Central Computer Module ate it up when that died. The computer module for the security system is dying now as well. $475.00 to get that fixed. Now the riders side door lock wont work. And check engine light came on and the car is acting like it has water in the gas. No power and I cant get it over 2k rpm. UGH! I realize I bought an older car. I realize that it has a few miles on it. But I expected a better built vehicle. The V70 had some great reviews when I researched it before buying it. It just seems like every 3 weeks to a month, another thing. On top of all these repairs is all the regular maintenance. Timing belt, wipers, oil, cabin filter, air filter, fuel filter, etc... We really do take care of the car. We really love the way it drives. The AWD is the best we have used yet. And the 5 cyl. turbo is plenty of power and with pretty good MPG. However, we will not be getting another and we will be dumping this economic problem A.S.A.P.! Oh yea, did I forget to tell you, our door dented one day when I was closing it and my hand pushed in the door panel. It wasnt even a hard close.

We purchased our XC60 in July 2014. Approximately 2 months later, the issues started with the keyless entry system. The vehicle wont unlock with the key fob (either one) from a distance more than 4-5 feet. The door handle actuated unlock feature does not work 60% or better of the time. Same can be said for the keyless lock button on the door handle. The car will on occasion give me the message the key cant be found, even if it is in the dash slot and not in my pocket.October 2014- initial report of the problem to the dealership, they looked at it, and said it needed a receiver replaced so I would need to come back and leave the vehicle for a day. November 2014- dealership replaced the receiver, vehicle functioned normally for about 3 weeks, then the problem returned. December 2014- dealership could not see a problem, said they needed to keep it for a few days to find the issue. No success.January 2015- Took the vehicle to another dealership. They kept it all day, said they changed the batteries in the remotes, and it is working fine. Funny part was, when the service manager went out to show me I was probably just carrying my cell phone too close to the remote, it wouldnt work for him! Was told they needed to contact Volvo to see if replacing the key fobs, which they thought was the issue, was covered under the warranty.February 2015- Waited 2.5 weeks to hear from the dealership on whether Volvo would warrant what they said was required (anxiously anticipating the moment they told me it wasnt covered!) During this time, I also started getting messages that the fob battery was low, consult the manual for replacement. March 2015- Took the vehicle to the third dealership, on the 4th service call, to see if they could fix the issue. It has been there for a week now, they have changed the batteries in the remotes and are waiting to see if that fixes the issue. The car drives beautifully, and the appointments and functionality of the interior are very good, but I expect EVERYTHING to work on a $38,000.00 investment, and so far this vehicle has not come close.

We owned a Volvo V70 XC for over 17 years with low mileage of only 67K+ miles. We took it to service always on schedule and had received good service. Recently we moved to California. We took our car for full service immediately upon arrival. Soon after the full service we found our handbrakes rather not so responsive. We brought it back for adjustment. Next, we noticed that the AC does not work, brought it back and was told there was nothing wrong, but the serviceman topped up the coolant a bit. We went on a trip through the hot dry interior of California assuming the AC is fixed. The AC did not work and we had to suffer 110 degrees in the car. We brought the car back the second time. We were told the service had refilled the AC with an extra amount of coolant and we paid $130 for labor plus the coolant cost. Took the car home only to find the AC still did not work. We went back for the third time. By now we told the service dept attendant that the problem must be with the fan. The serviceman checked the fan finally, found it defective, and installed a new one. We were presented a new bill of $139 for labor plus cost for the fan. We refused to pay for the labor charge because they failed to check the fan from previous visits, and we had to return for the third time to get the AC fixed. The serviceman refused to settle telling us that we did not tell the service counter attendant to check the fan. He denied responsibility and blamed us instead. We argued the problem involved two parts, the coolant and the fan that makes up the AC system and that the serviceman should have inspected both parts and repaired accordingly. It was the most unpleasant experience we ever had over 17 years of owning this Volvo. We do not think we would consider another Volvo.

This has been the bane of my existence for numerous months now (5 months to be exact)... My 2007 S40 Volvo with 60K miles will not pass the smog check. Ive been back to my smog guy 6 times, had my car towed for too many parking tickets due to no registration. Paid over $1600 in fees, called Volvo numerous times, the Volvo dealership nearest me, my Volvo mechanic... etc. and Ive driven over 1200 miles. Apparently because I changed my battery a few weeks before the smog check, I have to just keep driving my car (illegally I might add). Well... I have driven and driven and driven and still not passing. No help from Volvo.

I bought the Volvo S60 2017 model couple of weeks back from authorised Volvo dealer, I have the warranty for 2 years. I experienced the vibration on the accelerator pedal and steering wheel, so I raised an issue to Volvo dealer and they took it immediately for servicing and they said they fixed something but it did not resolve the issue and I had the same vibration on accelerator pedal and steering wheel, so they again take it back for servicing and after one day they reported the problem cannot be fixed and I have to drive with this vibration as long as I keep this car. How can they say this when the car is still in warranty and no solution for it.

My 2005 Volvo > 110,000 miles has caused me to feel scared every time you drive this car. Spent over $2000$ for repairs and still not resolved. Car buckles shut down while driving on main road. All lights go on and car just stops. This has happen >2times paid for repairs and still no resolve. I am afraid to even know how much money this car is going to bled from me. Although it is paid for I dont know if its worth the pain or consequences of death? Help Florida Volvo owner, Death Trap.

I had service performed on my 2005 XC90 V8, replacement of a serpentine belt and a pulley, at Chase Parkway Volvo. Later, the service manager states that I need to replace an additional pulley and tensioner as well as tie rods in my front wheels. I wondered what my tie rods had to do with the serpentine belt repair and why was I not informed about the additional pulley and tensioner. At the same time, I was informed on the belt and pulley which was the reason the vehicle was in for service. Well, I did not let that dealership do the additional work. So when my SUV was finished, I noticed that the check engine light was on. I immediately turned off the vehicle and entered the service shop informing the tech that did the repairs and did the very long test drive that this light was on.The tech quickly stated that, Well, it was not on when I drove it and then walked out to the car and found what I told him was in fact true. Okay, so the SUV was brought back into the shop and connected to the computer. Within seconds, it showed codes. The tech claimed he did not know what the codes meant. The service manager then came over telling the tech he had to stop working on my SUV and go deliver a new car. Next, the service manager told me that if I wanted him to check the SUV any further, I would have to pay for it. I told the manager that the light was NOT on when the SUV came in for service. The tech turned off the warning light, told me that the light may come back on but its okay to drive. I asked for a copy of the sheet with the codes and left.Just after a short drive home, the check engine light comes on again, so I made an appointment with another dealership in Milford, CT. I told the service advisor I wanted to have a tensioner and pulley installed as advised by Chase Parkway Volvo. Well, once the tech from CTs Own Volvo looked at the sheet I gave them showing the codes, he knew just where to look and found what he needed then. This tech found that the MAF (Mass Air Filter Sensor) wiring harness was PINCHED and he also found that my oil dip stick was missing. After further inspecting the XC90, he determined that I did not need to replace the pulley or the tensioner nor did I need tie rod, as claimed by Chase Parkway Volvo. CTs Own Volvo tech made a repair to the wiring harness and made a temp fix to the dip stick shaft because the dip stick needed to be ordered.I drove back to Chase Parkway Volvo and requested they return my oil dipstick. Of course, they claimed they had no need to remove it and did not know where it was, never saying anything about where I had the XC90 serviced Chase Parkway BLAMED the Other Place for removing the dipstick. I talked to a female who claimed she was a Part Owner. Her first offer after denying that they had anything to do with its disappearance is paying half then after coming back from the parts dept, she asked if I would pay $12 for a new dipstick. A few days later, I went to pick up the part and the parts manager told me NO CHARGE. Okay fine, thats how it should be.Now, I had called Volvo of America and filed a complaint that Chase Parkway tried to have me pay for parts that I did not need and that the oil dipstick was missing, the MAF wiring harness was pinched and the issue regarding the check engine light. Okay, a few days later after filing the complaint, I was contacted by customer service of Volvo of America and informed that the regional manager for that area would be informed of the issue and that I would not be informed as to what the outcome was. They wanted to keep it In House. Now, there are two invoices from two different Volvo dealerships saying two different things, one showing an additional charge for repair in the amount of $1,300 and one that states that those parts are not needed. I filed with the BBB and that was a waste of GOOD time. Of course, Chase Parkway denied and made excuses for everything, but they could not and would not explain how my SUV was damaged and came up missing the oil dipstick. They claimed they spent over 30 minutes looking for reasons the codes appeared and did not charge me. They stated I refuse to let them make the repairs meaning install the additional parts pulley tensioner and tie rods. They denied doing any inspection and that the MAF was nowhere near the repairs they made. They refused to explain how and why they found I need tie rods since they did not do an inspection. The tie rods are in the wheels a good distance from the engine. Now the MAF is located as you face the SUV on the right side and it is under the air filter enclosed in a box that requires Special Tool to remove.To date, Volvo of America has made NO EFFORT to examine the XC90 to find out if in fact Chase Parkway tried to charge for repairs that were NOT NEEDED, or if CTs Own Volvo did not do the inspection to Volvos standard. What Volvo of America did was to COVER UP for a BAD dealership. I will not buy another Volvo EVER and I have been buying them for over 30 year. This XC90 was my 8th Volvo. I cant drive the XC90 further than 25 miles from home in fear that the transmission will stall again while in traffic. This is a major safety issue that Volvo HAS NOT addressed. I suggest that if you buy Volvo, DO NOT buy at CHASE PARKWAY VOLVO, Watertown, CT. Should you do, then make sure you keep an eye on what work you have done and all parts they charge or claim you need.

After 1.5 years we are still trying to get satisfaction on the leather seats. FYI, Volvo went to a new green dying process and it is not working. Within a couple of months, the color was flaking off our new car seats. There are no children, no pets, no abuse. I know I am not the only one with this problem. Im now working with Volvo customer service after the district rep agreed to replace only 1 seat cover. Gee, how generous. You are going to replace one cover on a $38,000 car (2010 S80)? I should have a reply this week, maybe.

I found the perfect car online at $31,000.00 with low miles. I went to OSteen Volvo in Jacksonville FL and drove the car and knew this was my car. I brought my 2007 Convertible Solara (excellent condition) for trade. I came back to dealership, check in hand and found out another $3000 had been added to the bottom line and only $4000 for my trade in. When I said no something isnt right, I was told, sorry, nothing we can do, and we left. The next day I called the manager Rex ** and wanted to ask questions about the $3000 and he told me, it is what it is and hung up on me. WHAT KIND OF CUSTOMER SERVICE IS THAT? Just because you cant answer the customers question, please leave the juvenile attitude at home and put your big boy pants on and act like a man. I have since bought a Mercedes and I am very satisfied but I think people need to know what kind of service to expect at OSteen Volvo.

Do not buy a used Volvo. We made that mistake. Transmission = $$$, a running issue a long time. Found to be the Electronic Throttle Body = Piece of junk! Should have been a recall!!! They got out of it with an extended warranty for the Feds. So they fixed a few. As a used car, a Volvo has been proven to be a bad choice for us. Reliable? Not at all, in fact dangerous!! Very Dangerous when the throttle acts up. Very, Very Dangerous for Kids!! I asked Volvo to pay to reprogram new ETM. They declined! They do not care that we will never buy another. They made money on this one.

I purchased a 2001 C70 Volvo with 110,000 miles three months ago. The car ran like a dream. I checked the Carfax. It has perfect maintenance records. Two weeks later, the transmission between 2nd and 3rd started kicking. I took it to a Volvo dealership and couldnt find the problem, because its so sporadic and nothing showed up on the computer.

My 2007 Volvo S40 alternator caught on fire and the Volvo dealership said there are no recall for Volvo alternators. Can somebody please let me know the truth. I purchase a new alternator from AutoZone made for a Volvo s40 and it did not work. In addition, the Volvo service department in Greensboro, NC said there was nothing wrong the alternator; however, I need to purchase a Volvo alternator from a dealer. So why does other parts departments use the Volvo name such as AutoZone, Advance Auto when selling Volvo parts? If you have a Volvo 2007 S40, try starting the engine twice and notice your alternator will catch on FIRE.

I recently drove a Volvo V90; it is quiet, easy to manage on a road or highway; enjoyable to drive. My only concern is that, since Volvo is now Chinese owned (again, Chinese owned), I am not certain they can be trusted to honor warranty issues. I brought this up with the manager and he laughed and said If youre talking about Covid-19 and its relationship to the quality of this car and whether a warranty on it will be honored, it is a moot issue. I am not convinced and really didnt even have the question addressed. As a result, I moved on and bought a good Japanese Acura RDX. It is an excellent, upscale, mid-sized SUV.

I took my car (2007 XC90) to a Volvo dealership 35 miles away from home for my 75,000 maintenance service. I paid $2,333.80 which included brakes, brake discs and rotor replacement. Two days later, the red warning light /message center was on, saying fluid brake low, urgent service needed. I called the service advisor I was working with and he said that its not a big deal, theyll fix it. Three days later, he called and said that I will need to have the brake fluid reservoir replaced. I havent even brought my car back yet, and he already knows this is the problem? First of all, my car was fine before I brought it to them. The problem started after they worked on the brakes. He was charging me $300 for the reservoir replacement. I went to Les Schwab who were kind enough to to check my brakes for free. No problem was found. They said it could be a sensor issue. I am so disappointed. Ive had previous issues with the car - Im sick and tired of it. Car is paid off, but Im trading it. Id rather drive a Honda Accord. No more Volvos for me. I will not recommend it to family, friends or co-workers.

The car was ahead of its time. It is so fun to drive and gets so much attention because of the styling. The 5 cylinder turbo gets ok gas mileage and uses regular or premium. Great interior room, fun handling, really scoots. Im sorry they stopped production in 2013.

Volvo XC60 GPS system does not work properly. I have had car for a year and it has never worked. It does not recognize the location of its own dealership. I took the car to the dealership and they advised it needed software update. I brought the car in and it continued not to work, I called the dealership and they could not help me. I recently took the car in for service and NOW I am told that there is a CD that Volvo Canada should have sent to me when I got the car. You would think they would have told me this a year ago. The car also makes a rattling noise around the muffler and everyone who gets in the car is surprised given it only has 15,000 KM but the service people at Volvo say there is nothing wrong with the car.Finally, I called and advised them I was bringing my car in for servicing and needed a tailgate light fixed. I show up and they dont have the part so I have to return to the dealership at another date. You would think the SERVICE department would have made sure they had the part as they were aware of the problem. So much for SERVICE. The Volvo XC60 would be a great car if the people at Volvo Toronto would properly service the car and its customers. I would not recommend this car.

XC60 2009 Too much money for such a bad made car - The first day I took it they had forgotten to disable the software safety that prevents the car from running more than 20km/h. I took it back. After that I had problems with all the door locks. 3 of them were replaced and the started to malfunction again. 4 years from date of purchase, I noticed water inside my car. The windshield was leaking. I replaced it (the company used my insurance - they did not take responsibility for the fail). They replace some things that had to do with the turbo (turbo sensor, Turbo Tube, wastegate and some other) and now they are going to replace the Turbo. All my letters to Volvo had the same result: NOTHING. The technician suggested to get rid of it, sell it, but how can I sell a bad car. Worst buy I have ever done. My biggest problem is that the mother company takes no responsibility for the mistakes. Bad company.