This is the third time this has happened. There were temporary fixes the first two times to the tune of several hundred dollars. Now, Im told the only fix is to replace the entire panel at a cost of over $1,500. Its too much money for a used car and I cant afford it anyway, the speedometer, tachometer, nothing works, no lights and a warning that the airbags are not working either. This is a safety issue and should not Volvo be held accountable and made to recall and repair such an occurrence? That model car is known to have problems all over the US and Europe. The web is full of complaints. Is there not an agency in our government that deals with such safety violations and helps victims get relief?

In the Details and Restrictions of the Volvo Carefree Coverage it states for low mileage vehicles (Service will be covered provided they are serviced within 2 months of their anniversary date). (In service anniversary.) My in service date was January 6th - when I tried to book the final service on January 28th, they would not provide the service claiming the program had expired even though I was well within the two month requirement outlined in their Details and Restriction as stated above. Their wording in misleading to consumers and they should clarify it to indicate that their policy does not apply to the final service and that service has to be provided prior to the in service date. Very poor customer relations.

Four months after purchasing my 2019 XC90 (previous service loaner) from the Santa Ana, CA dealership a spontaneous crack appeared on my windshield starting from the top of the windshield and radiating downward from the middle where the rearview mirror/sensory console is housed. This crack occurred while parked in my driveway at home. I reviewed security cameras to confirm no foreign object had made contact with the car or windshield. I read about a similar experience online in Los Angeles with the crack originating in the same place and also without any indication of impact. I opened a claim with Volvo. They had me drive to the dealership to have a service advisor inspect it. Ironically, on the drive over for the inspection the windshield was struck by some kind of pebble or debris on the freeway. This was very obvious to me, I saw and heard the impact. As a result, my claim was denied, they claimed the crack originated as a result of the impact. I had allowed a couple of weeks go by before getting into the dealership and took pictures of the affected windshield as soon as I noticed the crack had appeared and at multiple other intervals to capture different periods of time and changes prior to going in. I had a dozen pictures, from different times, all prior to the day of the visit (and impact) as well as pictures from the day of the inspection and impact. In my communications with Volvo customer care team I asked for my pictures to be reviewed since they clearly corroborated my assertions. I explained, in great detail, what I observed that happened, provided similar cases I researched, offered more than enough evidence. Given the impact marks that are clearly visible in the pictures on the day of the inspection, and not present prior to, in addition to the location of the start of the crack and how it spread, its quite obvious that the impact point was not where the crack originated but I feel that Volvo was not interested in doing the work or putting in the time to make this right. They seemed more interested in maintaining the original decision, which was made without a complete review of all the information that I tried to present. I followed up by providing all of the pictures and explanation to substantiate my claim, requested a appeal with a detail account of the information I observed and was providing and a received a simple three sentence response saying sometimes customer dont agree with their decisions and there is nothing they can do about that. Youd think a company of this caliber would strive for better customer service, especially considering this is a $75k vehicle to a new customer. Needless to say I will never purchase from Volvo again.

I found the perfect car online at $31,000.00 with low miles. I went to OSteen Volvo in Jacksonville FL and drove the car and knew this was my car. I brought my 2007 Convertible Solara (excellent condition) for trade. I came back to dealership, check in hand and found out another $3000 had been added to the bottom line and only $4000 for my trade in. When I said no something isnt right, I was told, sorry, nothing we can do, and we left. The next day I called the manager Rex ** and wanted to ask questions about the $3000 and he told me, it is what it is and hung up on me. WHAT KIND OF CUSTOMER SERVICE IS THAT? Just because you cant answer the customers question, please leave the juvenile attitude at home and put your big boy pants on and act like a man. I have since bought a Mercedes and I am very satisfied but I think people need to know what kind of service to expect at OSteen Volvo.

Im writing you in frustration and disappointment as to the very poor customer treatment Ive received from Volvo USA. Ive many emails on file, between us which cover the situation. It has to do with an engine fire to our 2009 S80. This was well documented in a recall of this car and model year. Our Volvo did catch engine fire due to the exact circumstances as outlined in the 2009 recall. Volvo agents inspected the car, it’s obvious the car fire is precisely as described in the recall! I sent Volvo service records and a complete CarFax history, proving this car has been impeccably maintained exclusively by authorized Volvo dealers. I’ve accumulated a lot of data, that IN FACT our model and year WAS on Federal recall lists for this exact situation. Our Volvo is a total loss. The engine fire left it with no useful value to anyone. We need to buy another car but unable to afford one at this time. I appeal to you to find us a way through this loss. ++++++++++FYI: Volvo Recall R214: Engine Cooling Fan Module/Johnson Electric - 2009 Volvo S80. This situation may result in loss of cooling system function and engine failure. The driver may not have sufficient time to react to the warning light(s) or the text message in the instrument panel, increasing the risk of a crash. Engine And Engine Cooling — Cooling System — Fan. Volvo is recalling 17,614 MY 2008-2009 S80, V70, and XC70 vehicles. The engine cooling fan may stop working due to a software programming error in the fan control module (FCM). Summary: On certain passenger and sport utility vehicles, under certain operating conditions, some electric cooling fans may overheat potentially causing heat damage and, in rare instances, a fire in the engine compartment. Consequence A FIRE IN THE ENGINE COMPARTMENT COULD OCCUR.

Hey guys, listen up....this guys got the right idea. Let the people know and judge it. No rights or wrongs. Check the website. I dont know the dealer, but theyve screwed-up big time! **

2004 Volvo XC90 with 89,000 miles and an engine blown. Dealer says I need new one that costs between $11,000-$14,000 for engine and turbo. The car is maintained well. Volvo will not replace. It seems there were a lot of issues with the 2004 XC90 and Volvo should have made it right for consumers, especially given the cost of such a high end luxury car. I’m extremely disappointed.

What didnt happen is a better question. I bought a used 2001 XC70. What a joke. As soon as it reached 65,000, the transmission failed. From there, everything that could go wrong did, the timing belt, engine mounts, axles. I have spent thousands of dollars on this piece, thinking it would turn around. Clearly, everyone I hear about has problems with this car, especially this make and model. I’d like to get a class action started. It’s unconscionable what this company has done, screwing people with a good looking piece of junk!

2012 C70 upholstery problems - Just wondering if anyone else has experienced this problem. I have had this brand new car only a month and the side of the seat (welt at seam) started discoloring after a couple of weeks. It has a very light interior and I at first thought it was somehow getting dirty at the same spot on both front seats. I mentioned it to the car dealership clean up shop when we took it in for a car wash (they do complimentary). After they cleaned it, it was still the same way. Now its getting worse and upon close inspection, it is not dirt but the finish is actually wearing off the leather. It actually looks like someone painted the leather and its peeling off. We are taking the car to the dealership tomorrow and see what can be done. We are very unhappy paying this much for a car that the seats are looking bad after one month! Hopefully, something can be done and I dont know if we just got a bad batch of upholstery or what problem exists. I will try to update this when we find out more, but just wanted to see if others are experiencing this problem.

I have been owning only Volvo cars for almost 15 years now, and my experience has been mostly positive. I sold my 2001 S40 with 142k miles, and it was still driving fine. No major repairs were made during the first 100k. Afterwards, repair costs started going up, but engine and transmission were solid. Ive owned a C30 for two years as well, and nothing ever broke down. Based on my discussions with Volvo mechanics, here is what I would advise you:1. Never buy a new model within the first 1-3 years of introduction. Engineers keep improving these cars year after year, based on real driving experience coming from customers. By the 4th year of production reliability improves to superior levels. 2. Stay away from fancy electronics, add-ons, options, sunroofs, and so on. Their engineers spend most of their time and money on safety/strength, engine and transmission. 3. Buy the most common engine in production, especially one that can be found across platforms. 4. Change the oil on time and do the required maintenance. These cars may give you headaches from time to time, especially with high mileage. But if there is ever an accident, you will walk away laughing and texting. Volvo is still a great company, even under Chinese ownership.

My wife drives our 2001 Volvo V-70. Last week when temperatures dropped, she turned on the seat heater and all the sudden it got very hot. She then realized the seat was catching on fire. She immediately turned the seat heater off and put the burning out with her hand. I just called the nearest Volvo dealer to see if there are any recalls for the heat element and there are none. This is a safety issue which could potentially have caused my wifes life or having an accident and hurting someone else.

The 2002 Volvo S60 AWD is just not very well designed or durable. I am the sole owner and purchased it new in 2002. It has about 78,000 miles and I maintain it religiously in accordance with the owners manual. After I get the next expensive problem fixed, Im trading it in for an American or Japanese model. I would avoid pricey European cars like the plague - nice to look at, but pure money pits. I could fill two pages here with all the oddball things that have gone wrong with this car. The dealer network is very spotty and the quality of their mechanics is even spottier. There are a few good ones, but more mediocre to bad ones. Their consumer complaint office has one objective - make you go away as there are so many calls they would go out of business handling your problem in a fair manner. Your only recourse is to never buy another Volvo.After spending $3,000 at a dealership to replace everything from the fuel pump to the timing belt, I was told that the occasional binding being experienced in my rear wheels was due to my entire AWD system being defective and needing a $5,000 replacement (for a car only worth about $7000!). I have taken it to a local mechanic who replaced the rear differential fluid and who now thinks the problem is with the left axle bearing not getting enough grease. He thinks the AWD system is fine, so I may get away with just a $1000 repair. I was hoping to get at least 100,000 miles out of the car, but I now believe it will require more huge maintenance expenditures - time to trade it in and cut my losses. The only way to fight back is to (1) fill out consumer reports info sheets on the car and tell the truth and (2) never buy another Volvo and tell everyone you know to never buy another Volvo.

Five months ago, we bought a 2007 Volvo VNL670 truck at Arrow Truck Tampa, FL (a Volvo authorized dealer). In less than thirteen weeks, we have had to replace the EGR valve six times. I contacted Volvo customer satisfaction department after the third replacement. Today, with three more replacements in between, and after an engineer from technical support called the dealer where the truck is now, the dealers are saying that probably the fault wasnt the EGR from the beginning. They are replacing the gaskets that also might affect the valve performance, to see if that is the problem. The dealer also said that almost all engines have problems with the EGR valves, or other parts involved in that process. So, what is Volvo waiting for? Volvo trucks in North America should do a recall on that engine; replace a system that they are aware is not working properly and that the truck owners in this country are paying the price and the consequences.

Lately, my VOLVO 2004 XC70 cross county Station Wagon the Low Beam Light not Working and also I need to have a change oil for yearly Services. But before I make an appointment to the Volvo Service, I make sure to check my car the Low Beam. I change both bulb to a new purchased and working bulb. The one on the left did not work. So possible just a fuse. I check the below base of the car and no leak at all, as usual I do before the change Oil appointment. After I made an appointment, the VOLVO advisor recommend me to have a total check for the 90K so easy to know whatever to be recommend for the car. I received a call after an hour and told me that there is leaking in the car and the crompton leak need to be fix and cost me $1400.00. So I told them I just need the change oil and fix the bulb, and even told them that before I went to them, there is no leaking before I sent for service. After the service, I went home and see again below the car and has no leaking. The following day upon I start my car in my car garage and back off, I see drops of oil in the floor. I know this will happen by denying their recommendation. See How this Dealer are doing instead of helping the consumers, instead just for their commission and continue to fool they keep in recommending such unworthless info. I am not telling all of these Advisors. My Mercedes Benz just happen I have a good Dealer Advisor who help us a lot by not making us fool.

XC60 2009 Too much money for such a bad made car - The first day I took it they had forgotten to disable the software safety that prevents the car from running more than 20km/h. I took it back. After that I had problems with all the door locks. 3 of them were replaced and the started to malfunction again. 4 years from date of purchase, I noticed water inside my car. The windshield was leaking. I replaced it (the company used my insurance - they did not take responsibility for the fail). They replace some things that had to do with the turbo (turbo sensor, Turbo Tube, wastegate and some other) and now they are going to replace the Turbo. All my letters to Volvo had the same result: NOTHING. The technician suggested to get rid of it, sell it, but how can I sell a bad car. Worst buy I have ever done. My biggest problem is that the mother company takes no responsibility for the mistakes. Bad company.

My check engine light flashed while driving on Tuesday November 20th at about 4:45 pm. I was nearest my local Mechanic shop and the tech plugged in the computer gadget that reads what is happening and told me a housing under the hood needed to be removed to investigate further. I took the car in the next morning and found out that my timing belt was about 1/2 shredded and ready to break at any moment. I was told I couldnt drive it and that the repairs would not be completed until Tuesday November 27 following the Thanksgiving Holiday. I have a 2005 wagon and the timing belt was replaced by Volvo at 125K. The car now has 165K miles. I was very lucky that I did not have a catastrophic failure and a ruined engine. It was just coincidence that this unrelated issue required a more thorough investigation of the housing where the timing belt is. Timing belts are not warrantied by the Volvo 2015 Lifetime Warranty Plan (no surprise there) but an average belt lasts upwards of 100K miles and is recommended to be replaced at/near that time. I have all documents showing when the belt was replaced and yet Volvo is not standing behind this product. I dont see any grey area here. This could in no way be something that was done by me. It looks as though the local Volvo dealer either DID NOT install the belt at 125K or it was clearly a faulty unit. I submitted a claim to Volvo Corporate for reimbursement and was denied. A HUGE violation of consumer trust and manufacturer integrity. A final note: Volvo refused to share with me the details of the investigation nor did they provide any reason for the denial except to state it was an internal matter and that timing belts are wear items. I requested a written accounting for my records and was also denied. I could not even get the name of the Corporate official who made the decision.

Wheel fell off New XC60 at 580 miles. Driving on the freeway at rush hour, probably doing 30 MPH the front drivers side wheel departed the car. I drove safely off the highway and the wheel didn’t hit any other vehicles. Volvo USA claimed no responsibility, the dealer sent me away with no support. Repairs cost just over $6400. Volvo USA’s FSR said if the wheel wasn’t properly torqued it would have failed with 10 miles. Volvo San Diego stated that they DID NOT check wheel lug torque during Pre Delivery Inspection.Volvo San Diego’s service manager John ** told me that the FSR checked all the lug nuts remaining on the car and they were all “torqued perfectly” - this is improbable since at the scene of the failure I thought I might put the spare on and drive to the dealer - I removed one lug nut on each of the passenger side wheels - when I actually saw the damage on the drivers side I realized what a stupid idea it was and put them back on the car - but the chances I put those two nuts back on at 105 ft lbs with the tiny lug wrench in the car “perfectly” are extremely remote.Mr ** also said they could only get one of the 5 lug nuts on the hub that failed to torque properly, but this damage was due only damage at the time the wheel left the car. I would ask how did they determine this give they didn’t check before delivering the car. I asked Volvo USA to provide the calibration records for the equipment used to install the wheels at the factory in China for the time of assembly. They didn’t even respond to this request - except to acknowledge it was received. I believe Volvo did not properly investigate this incident, they failed to properly back their product and their dealer let me down as a customer by totally ignoring this failure and to my knowledge they still don’t do a basic safety inspection of checking torque on lug nuts before allowing customers to drive away.

We are completely disgusted with Volvo corp and local Ft Myers Volvo for taking our situation like a joke. We were treated terribly at the dealership this last time after a 4 year long battle with our XC90 lemon, that wasn’t recognized by you guys as a lemon. This last time your dealership said we needed a $13,000 engine due to inside damage, which was NOT the case at all. It just needed 1 $80 cylinder change. And then they had the audacity to offer a trade-in value for our car at the ridiculous low price of $9,000. HA what a joke you guys are. Im sooo glad Im not an idiot, as I got WAY more than that somewhere else and didn’t have to fork over $13,000 on a complete LIE. This dealership lies, service sucks and has been reported. I will never drive another Volvo or ever recommend one.

On July 28, 2013, my wife and I were driving in her C30 Houston, TX when the engine stopped running and we coasted to the shoulder of the road. The car was towed to my personal mechanic to determine the problem; I was informed the A/C belt was destroyed and the timing belt had slipped a few teeth on the pulley. I had new belts replaced and when the car would not start, the service advisor notified me that there might be additional damage to the engine. The car was transported to Star Motors in Houston, 7000 Old Katy Road, for further evaluation. The service advisor informed me that since the timing belt had slipped a few teeth on the pulley, there was significant amount of damage to the engine, valves, rods, etc, the kind of damage expected when the engine is running in this configuration.I was asked to forward maintenance records to file a claim on my extended warranty Volvo VIP coverage; telephone number: 1 888 723 1140; Ive been informed that the claim is denied because the A/C belt failed, was destroyed, causing the timing belt to slip, thus causing the damage. Rubber belts are not covered under warranty per the extended warranty coverage description. Mileage on the car is 59,950 miles, 2008 C30. The belts in question are not due to be changed until the 120,000-mile maintenance service so there is no question of lack of maintenance for the belts. The long maintenance interval, to me, implies high quality belts. I am requesting Volvo cover the damage caused by the belt failure. I have replaced the belts with new and intend to replace them in the future at 50,000 mile interval for preventive measure.

I love my XC90. Its a 2006 with 61,000 miles. I have always completed scheduled maintenance/inspections on time. Today I was told I need a new transmission and radiator! For $7,000! With only 61,000 miles! This is inexcusable and unacceptable. How could Volvo USA build a car that cost $59,000 to purchase and expect us to pay $7,000 for a new transmission and radiator at 61,000 miles! I have contacted Volvo for a response here. I need some justification and maybe some help paying for the work. I will not stop until I get an answer as to why this could happen to a 6-year-old car that has been taken care of perfectly and with only 61,000 miles! Volvo should be ashamed.

The dealer I got this new Volvo semi truck from is CIT Trucks Springfield IL. The front wheels came loose, wheel bearing loose, tool box doors loose, but driveshaft has damage the whole driveline. This truck is not safe. Video on Youtube (Volvo truck shakes).

In 2003, I bought my first XC90. A year or so later, began having power issues with the car. Dropped off my kids one afternoon at school, turned off the car to take them inside, car would not start upon my return. Our dealership said to trade the car in because this issue would only get worse. Being new to the SUV market, Volvo it seemed had not worked out the kinks yet. We traded in for a 2005 dealer driven model. In July of 2008, my husband and I were shopping at our local A&P. We proceed to cash register and looking outside the store window to see our car on fire. The fire department said the fire began in the rear battery. The car was destroyed. Volvo replaced the car for 1/2 the price and gave us a fully load XC90 2009.6 months later, power issues began in the car and issues with squeaky rotors also started. As of today, I have gone through 5 batteries, an alternator, cable harness, 4 rotors, numerous brake pads. Complained to Volvo till near tears. Today, I have filed a complaint with Transport Canada. I did so after finding out that Volvo cars especially the XC90s have parasitic drain problem in the electric system. Volvo has known about this issue for a long time and has done nothing. These cars are not worth the price, horribly made and dangerous. This is my 5th and last Volvo. Please for your own sanity, do not buy these cars. It is not the same reliable car Volvo manufactured 15 years back.

A key was lost during towing or when serviced at the dealership. Volvo required filing a formal complaint with customer service & Volvo Roadside Assistance, dealer declined any responsibility. The process was cumbersome, unresponsive, and very time-consuming. Mentioned to both departments that the customer thinks that they are working with VOLVO for resolution, not sections of the company. It was NEVER disclosed or mentioned during calls or e-mails that you are NOT working with Volvo roadside service at all but with a company called Agero. They (Agero) denied the claim. It has taken almost 3 weeks and significant hours to resolve. Volvo has now said they will pay for a key.

I have 2014 Volvo s60 r-design. 2 months ago 1 year old car gave warning that the engine cooling water is low. I have send my car to dealer and they couldnt find out what is the problem for 1 week. Then a reply came from Volvo Sweden was saying that OPEN THE ENGINE AND CHECK IF SOMETHING IS WRONG. I told them to stop. I was expecting that Volvo replace with a new car. 1 year old brand new car driven for 35.000 km which has a problem in the engine mean that customer needs to be satisfied. I will definitely never get a Volvo car again. You pay almost same money as BMW or Mercedes but Volvo doesnt stand behind of its product as German brands does.

My husband purchase our Volvo XC90 2005 on 2005. The dealer assured my husband that our children and I were safe traveling on this car while he was deployed in Iraq (15 months). Even convinced my husband to buy a $2000 extended guarantee that the Volvo dealers NOT honor. Since I got the car I started receiving the information about this recalls, one month after I have it started the squealing noises, but the dealer was unable to hear it. On 2010 the warning light for the Alarm system came out. I called the dealer and explained about the issue. Because the car was close to the 60.000 miles maintenance service I was told to wait. They did the 60.000 ml service (oil change and washed the car) but the alarm warning light was no checked, neither fixed. From about the $250 plus taxes that supposed to be charged they present us a beautiful bill of $799.98 (they asked first how we are paying - my husband said cash). We’re driving home then we notice of the Alarm system warning light. I called the dealer. They told me that the problem was fixed. Early the next morning I had to take my husband to Dallas Airport for another deployment. I called back the Volvo dealer the following days. I asked how much this would cost me to fix the warning light. They always said they dont know. I been so afraid to take my car to the Volvo dealer, because I know that they do not honor the Volvo promises. I think the Volvo XC90 is a gorgeous car and has many safety features. But the Volvo dealers are greedy and incompetents. Because that so many people walk away from buy it, and those who owned it, sell it just to NOT deal with the dealers.

Volvo is very good and decent. I like the tape in the car. I like the size as its smaller and compact. It has nice color, comfortable seats and great design. Overall easy to drive and to park. But it is too expensive, hard to maintain and do repairs for. It is a bit unpractical and a bit weak for longer distance. It is too much of a city car and not functional inside for water bottle area and trunk opener. There are a few features that should be improved over time, but not a bad model.

Volvo XC90 - Do not buy this car. I bought one brand new from the Ontario dealer. I have had one problem after another. Most were minor, but annoying since my closest dealer is 1 1/2 hours away and they dont offer authorized repair anywhere but at a Volvo dealership. Now at just 60,000 miles, the transmission and drive shaft have to be replaced to the tune of $5000+. If the dealer does the repairs, it is $8000 and Volvo wont help one bit. Talking to my local mechanic and reading the blogs, the Volvo SUV have had a lot of major mechanical problems. Do your research, do not buy a Volvo SUV. You will be sorry.

Bought this car as a certified used car when it was 3 years old, in addition bought extended warranty for additional 5 years or 75,000 miles whichever comes first. It just turned 5 this month. Only 2 years into extended warranty, have another 25,000 miles or so left too. Warranty work since purchase included tire air pressure sensors, few minor things. Had been very happy until last week. Took in for regular maintenance to Weaver Volvo in Raleigh, NC, mentioned Id been smelling a musty/moldy smell when I turn on my a/c after not driving for few days, I suggested maybe the cabin filter needed changing. The service rep found the cabin filter should have been changed as part of my last service there, but was not done.In addition, they found that my windshield was leaking above the drivers side, and could actually be lifted up from the Inside! Both extended warranty and Volvo refused to fix it, giving me the name of recommended auto glass place, stating it was a wear issue. I stated it was not a wear issue, but a manufacturing and or Install issue. Doing my research, Ive found lots of Volvo owners complaining about the very same thing! Volvo knows there is a problem, but does nothing about it. When I contacted the auto glass dealer, I was told they will not even attempt just a reseal, because it fails, because the priming on the oem windshield is defective. They receive calls from many Volvo customers with same problem every week. They will only install a new windshield, brand new install due to their experience with Volvo windshields, breaking, and reseal failures. I decided to not deal with another OEM windshield, as the primer issue appears to be ongoing.Im very likely to have the same problem... seen other posts where customers have this same issue 2 or 3 times in a row when replacing a Volvo windshield with another Volvo windshield. Im going with Pilkington, made in the USA, and has not had these problems leaking. It is going to cost me over $500 for a new windshield installation. Im contacting Regional Service Manager about my discontent. I bought this Volvo because of its reputation for reliability, but I guess those days are over. I owned a Jeep for 22 years before I had to address a windshield leak. Your windshield should not leak at 5 years old. Some people are seeing leaks much earlier too! Its either the primer alone and/or the glue product. Id been looking to upgrade my Volvo model... dont think Ill do that now. Weaver Volvo and Volvo... so disappointed in you.

Dont buy a new Volvo SUV. There are so many electronics issues, and the dealership has an excuse for all of them. The phone disconnects from the system after a couple of hours. VOLVO blames this on Apple CarPlay and says they can do nothing about it. On-line, VOLVO brags about having added Apple CarPlay to its 2019 SUVs. Don’t brag about it if you haven’t figured out how to get it to work with the VOLVO computer system. The radio turns on in the car when the keys are in the house, the car is in the locked garage and has been turned off. VOLVO says that the car must be locked -- in order for the car to be powered down.The radio doesnt consistently turn down when replying to a text. You never know when its going to work or not work. With nothing on the passenger car seat, the red light in the instrument panel flashes on and off, indicating that the seatbelt should be turned on. So disappointed that I bought this brand new car and have absolutely no recourse.

Our new XC60 EDrive has had a number of problems. The one lasting the longest and most frustrating is our door locks/seat position settings. To make the vehicle keep the seat from automatically moving by itself, we have to set the door locks so that when you open one door it unlocks them all. The engineers in Sweden have been working on it to no avail. I wont drive the car anymore because I dont feel safe in parking lots unlocking all of the doors. Customer service doesnt even respond to our calls or emails. We thought when we bought a luxury brand, we would get safety and service. Turns out we are getting neither.

Do not buy a used Volvo. We made that mistake. Transmission = $$$, a running issue a long time. Found to be the Electronic Throttle Body = Piece of junk! Should have been a recall!!! They got out of it with an extended warranty for the Feds. So they fixed a few. As a used car, a Volvo has been proven to be a bad choice for us. Reliable? Not at all, in fact dangerous!! Very Dangerous when the throttle acts up. Very, Very Dangerous for Kids!! I asked Volvo to pay to reprogram new ETM. They declined! They do not care that we will never buy another. They made money on this one.

I board 2015 model XC 60 SUV in 2014. I was getting smell of burning. I went to Volvo dealer 2 times. I explain to them what I experienced about burning smell. At my second dealer appointment about same problem, front desk person came out, opened hood, and checked under car then he told me that tar under the body of the car is burning which is not a problem. But his explanation didnt convince me at all. What happen after approx 1 month while I was driving (on highway 287 Henrietta TX) on July 23 around 10 pm, my XC 60 start burning. Volvo manufacturer needs to answer me and taking care of this defected car.

My transmission is bad and when I brought it in, the service people ignored my problem. They said that’s the way the car is. This is a brand new car and the transmission should work perfectly.

I had considered trading my Volvo which is made in Sweden, however now the brand has gone in to Chinese which happened two years ago. I will not buy another Volvo. For one thing they are to prone to breakdown. I probably will buy a Korean made vehicle.

This new Volvo is a real success and is very advanced (re. media, etc). It reads your SMS f.i., but DOES NOT WARN YOU when you will be out of petrol. I am expecting an alert (sound, flashing sign, or...), but this car has none of this. The very small petrol pump (invisible on the dashboard) turn orange, that is all. As a result, I got stuck 6 time in 15000 km including on motorways, costly and humiliating experience. I wrote to Volvo Sweden, but did not get even a receipt, and the garage told me this is like this and Gutbrod has NO plan so far to add an alert, which you would find on a DAF in 1980! I am disgusted!

I brought my 2004 XC90 that had a brake failure that resulted into pushing the pedal to the floor to get it to stop. Then a warning light appears stating that the anti-skid needs service. This only happens after 20 minutes into a drive. I brought it to a Volvo dealership and they replaced the vacuum assist pump for $620. Two days later, with no loaner car, they sent me on my way. It failed again the first time. I drove it more than 20 minutes and I nearly got into an accident. This time, I was hearing a metallic sound and strong smell. I took the car in again and they told me an additional $1,700 is required. There are now more problems and whoever pulled the last brake caliper on twisted the hoses causing this problem. In addition, the ABS may need replacing which is yet another $2,000. The other work was done 14 months previously at a Volvo dealership and they say if this was the case, you would have had a problem much sooner, like right away. The dealership will not take the blame and I am facing $4,000 in repairs on top of the $620 already spent.

I purchased a 2001 C70 Volvo with 110,000 miles three months ago. The car ran like a dream. I checked the Carfax. It has perfect maintenance records. Two weeks later, the transmission between 2nd and 3rd started kicking. I took it to a Volvo dealership and couldnt find the problem, because its so sporadic and nothing showed up on the computer.

We owned a Volvo V70 XC for over 17 years with low mileage of only 67K+ miles. We took it to service always on schedule and had received good service. Recently we moved to California. We took our car for full service immediately upon arrival. Soon after the full service we found our handbrakes rather not so responsive. We brought it back for adjustment. Next, we noticed that the AC does not work, brought it back and was told there was nothing wrong, but the serviceman topped up the coolant a bit. We went on a trip through the hot dry interior of California assuming the AC is fixed. The AC did not work and we had to suffer 110 degrees in the car. We brought the car back the second time. We were told the service had refilled the AC with an extra amount of coolant and we paid $130 for labor plus the coolant cost. Took the car home only to find the AC still did not work. We went back for the third time. By now we told the service dept attendant that the problem must be with the fan. The serviceman checked the fan finally, found it defective, and installed a new one. We were presented a new bill of $139 for labor plus cost for the fan. We refused to pay for the labor charge because they failed to check the fan from previous visits, and we had to return for the third time to get the AC fixed. The serviceman refused to settle telling us that we did not tell the service counter attendant to check the fan. He denied responsibility and blamed us instead. We argued the problem involved two parts, the coolant and the fan that makes up the AC system and that the serviceman should have inspected both parts and repaired accordingly. It was the most unpleasant experience we ever had over 17 years of owning this Volvo. We do not think we would consider another Volvo.

My 2004 Volvo S60 AWD has transmission problems. I had replaced the throttle body for $960.00. Now it needs valve body for $1200.00. Even though the throttle body was recalled through class action lawsuit, Volvo says my car wasnt part of the recall campaign. The mileage is currently 123,000. Recently, I replaced the motor mounts, serpentine belt, timing belt, and water pump.

Beware, I leased a Volvo XC90 Inscription, on February 2020, at the first week wheel start shaking while braking. This week again took it to service as warning for ABS, hand brake and transmission went on. Two days later I was told that one part is back ordered for at least two weeks, call customer care and was told that they will record the issue, in the meantime I am driving an old Nissan that was given as a “loaner”. I guess I have to get use to this old Nissan and pay for top of the line Volvo!

The Volvo line up is full of high-quality vehicles. Volvo has a great reputation for safety too. I also love how sporty this Volvo S40 car is. The brushed aluminum finished are reminiscent of a race car. After owning it for years, it has been incredibly reliable for me. Plus, the smooth ride easily placed this car above other makes like Audi. However, there are some sunroof leaking issues. The fuel economy could be better and the wheels are an uncommon size making tire voice limited and more costly.

At night, engine quit at cruise speed. Pulled off the road and observed smoke coming from seams of hood. Shortly, thereafter engine compartment burst into flames and engulfed front end of car with flames over twice the height of vehicle. Hood burned up and several engine parts melted. Fire ball continued for over 30 minutes until fire truck arrived and put it out.2000 S-80 132,000 miles. Total loss. Contacted Volvo of America safety person voice mail but they never got back to me. Lucky to get out without injury and will need to go through process of buying a replacement car at greater expense than insurance proceeds.

2018 XC60, 12 month on the road with 13,000 miles. 37 days in the repair shop, back in now. Hybrid battery replaced still with hybrid engine failure. I want to love the car, I like the technologies and wanted a plug in, but this is too much.

S60 - A SAFE CAR, that is comfortable to ride in, does highways well, and you dont hear about VOLVO having recalls for mechanical or air bag defects! Also good service experience, so they keep the car in tip top shape.

I needed my Volvo to serviced and took the car to an authorized representative. I expected a modicum of politeness from the agent, but none was on offer. MY wife asked a pretty innocuous request, which was how long the car might take to repair/service. This was a company car which was of no interest to me apart from when I might get back to work. But the Volvo representative, for whatever reason, wanted to be nasty and told my wife to shut up and sit down. When I challenged the Manager on this behavior he was also uninterested. The Car was Serviced but I complained to Volvo about this and they did nothing. As a result they lost the ability to provide 150 cars. Was their rudeness a good financial decision? Only they know.

I have 2010 XC60-T6 with 20,000 miles. On Sunday Dec.18, the battery died. Next day, I had to go to work. I called Volvo Roadside Assistance and booked the towing to dealership on Monday at the earliest time, the dealership service center opens at 7am. On Monday, Dec.19 at 6 am, Roadside Assistance representative Lorain woke me up and said that my car has to be towed at 7:30am and I have to receive a conformation call at 7am. Nothing happened until 8am. I called to Roadside Assistance, spoke with manager Wendy. I was told, that towing is scheduled at 9 am. At 9 am, I called to Roadside Assistance again. Supervisor Lolita said that towing is scheduled at 10 am, which got me very upset but she said nothing she can do now. To be honest, Lolita called back in a few minutes and said, that she spoke with the towing company and they are going to pick me up in 10-15 minutes, and my lost wages, if so, can be compensated by their Costumer Service. Finally, the towing track came at 10:30 am, 4-5 hours after the first call from Volvo Roadside Assistance. My car was delivered to Bay Ridge Volvo at 11 am, it took 1-5 hours to diagnose and replace the battery. At dealership I was told, that they do not provide a replacement car during the warranty work if my car bought at the other dealership. Finally, I lost a half of my working day, which cost me $150. It could not happen if my day before scheduled towing came on time. In a few days, I received a letter with tons of apologizes. I called to Customer Service and was told by the Customer Service Specialist Tim **, that they do not compensate lost wages.That is my opinion, Volvo Customer Service, Volvo Roadside Assistance provide very bad service. Representatives give to customers wrong and false information, which can cost them money. I already had a few other issues with Volvo services (I never had anything with my Audi and Volkswagens), and I believe, this is my first and last Volvo.

Bought my first Volvo in 1973 and drove it 180,000 miles. In 1985 when we bought a 240DL and drove it 225,000 miles. In 2005 when we bought the S80. Today after 14 years and 250,000 miles BETELEW the 3rd is done. An internal engine problem and no compression in #1 cylinder. Thinking back about my Volvo’s and reading the posts here I want to share my Volvo experience with you. First of all I would not recommend buying a used Volvo unless there is documentation that scheduled maintenance was done. Volvo’s can be a bit pricey to maintain and many people just don’t take care of them. I bought all of my Volvo’s brand new, maintained them as outlined in the manual, and all work was done by the dealership or an independent shop that specialized only in Volvo’s. Driving a Volvo for 45 years has taught me a lot. The most important is that there is a big difference between a 15 minute oil change and a dealership scheduled service. There is a long list of items to be checked, lubricated, tightened, or adjusted that only a dealership will perform. 15 minutes oil change is not a maintenance service, and you certainly get what you pay for. I read these posts and so many contain “bought a used Volvo” “poor quality” “factory defect” and how horrible Volvo customer service is and I laugh. I’ve had things happen to my Volvo’s over the years too. The difference is that when you are a regular customer at a dealership as I have been, you will receive excellent customer service. Loyalty is rewarded. I would be embarrassed if I drove Into a dealership for the first time with nothing but 30 minute oil changes and demand good customer service. If you think I’m exaggerating I’m not. In 45 years and 3 Volvo’s I have only been towed 4 times and 3 of those were from my driveway. I was never left stranded or put in a dangerous situation. I bought each of my Volvo’s for safety which I consider to be an investment. I took care of my investments and they took care of me, faithfully, safely, comfortably, and tonight we will return to Volvo to buy BETELEW #4.

My 2004 XC90 stalled at least 4 times in December 2010 as I was traveling to Lawton, Oklahoma. Just out of nowhere, everything electrical went out or blank. Then it drove like nothing was wrong. I had never had anything like this to happen since purchasing the SUV in August 2008 with 30,000 miles on it. Then in August 2011, it did the same thing. This time, I was on a very dark road trying to get home. No warning at all, I had to coast to my house. I immediately made an appointment with the Volvo Dealer in Georgetown to have it serviced, but they told my son they didnt find anything wrong but found other things wrong: Motor mount, which I had already replaced a little over a year before, something on the passenger side that was causing the tire to wear. I had already replaced the tires not even 2 years before. Windshield wipers, rear shocks and latch for the fuel lock broken. Then again on December 26, 2011, my son was driving on Interstate 35 and then it stalled 11 times. It went from 70 miles to 40 miles without any warning. Can you imagine coasting on a highway for over an hour or two! He just wanted to get it home but drove in the right lane the entire time with cars flying by him! Now, it has SRS Airbag Service Urgent message displayed. I am scared to drive it or let my son drive it for fear this will happen again and we will not be as lucky. I have contacted the dealer to which I was told to bring it right in or have it towed. I have been reading all of these complaint and I must say it has ruined my day. This was the last car that I planned to purchase but with all of these issues, I will have no choice but to trade this thing in. My only concern is that someone else will be getting this piece of junk. I own 2 Volvos and have always loved them for their safety!I also had to replace the bearing on the rear in March 2010 after having a Volvo Dealership tell me that nothing was wrong, the car is just getting older but they never even drove it! I was told that the bearings could have come off and cause an accident. My life and those riding with me at risk! I will never buy another Volvo as long as I live. Guess all good things have to come to an end. Something has to be done about this!

I just have to write something about the Volvo brand and specifically the XC90. Being sold as a luxury SUV but with very thin cheap leather interiors. In addition thin plastic by the side of seats that is prone to splitting. Volvo really should do something about this if they intend to charge what they do for these high end vehicles.

I have a 2005 Volvo XC 90. It has 166K miles and I have never had a problem with the car. It has always been serviced at the dealership. Aside from brakes, tires, and some things that were caused by my family, Ive never had an issue with the car. I am about to pass it to my son. I would definitely buy another Volvo XC90.

Car died. Battery was already replaced at just over 50,000 mile. Have 81000+ now. Could not get car to start and then it would not shut down lights on and ac going. Dealership cannot give a date when they can diagnose. No loaner cars avail. All of this technology on cars just presents an opportunity to have errors and problems. No more Volvos.

I love my 2008 Volvo. Beautiful ride and comfortable and quiet. Plan to keep it 3 more years and then hand it over to my son. Very reliable and no maintenance needed other than oil changes and tire rotation. My only problem is the radio. AM channels died about a year ago and to replace it would be about $500... FM is fine, but miss the talk radio. Very minor problem but would be nice if Volvo stood by their product since this seems to be an ongoing issue with other customers.

My husband and I purchased a 2001 S40 Turbo with 113,000 miles. It’s a very well kept car with no signs of oxidation on the exterior paint and the inside was well preserved. We knew it was an older vehicle, so we checked out its history with CARFAX. We were pleasantly surprised with the history being nothing but just the basic maintenance. We had test drove it and also tested its acceleration on the freeway before purchasing. All was great until 4 days later. I was at a drive thru with the vehicle in park mode when all of a sudden the car started to accelerate to 1500 to 2000 rpm! It totally made me uncomfortable to drive it back to my home, which was about 6 miles away. On the way home I was coming to a traffic light and the car accelerated on its own again, so I stepped on the brakes and it was still accelerating almost making me hit the car in front of me! I made it back home and told my husband the problem that occurred. I was scared to drive it after that. My husband and I took it out for a test drive and the vehicle accelerated on its own again. We took it to 2 authorized Volvo repair businesses. The first one said the throttle needs to be cleaned for $145.00. The second repair man said he would have to change the ETM for $600.00 and for us to only use one repair shop to do all the maintenance and repairs—dont go to more than one shop. My husband is the only one working right now for our family of 5, so he has been working overtime to get the $600.00 for repairs. One night, on the way to get some dinner (1 week of owning the vehicle), the car started to accelerate in park mode again, but this time it was staying accelerated at 2,000 rpm and would not go back down. All of a sudden, the radiator exploded with no signs of overheating! We had it towed home about 4.5 miles back home. The tow truck driver said since hes been in the towing business, this was his first time to tow a Volvo just for a mechanical problem. He only picks up Volvos that have been in accidents. Gee, only accidents? That’s weird. We now have had this vehicle for 2 weeks and it’s sitting in our drive way. We used all of our tax return refund on this very clean and pretty car. I thought when we purchased a Volvo we would be safe because of the reputation they have in safety and luxury. How sad for Volvo. There is now way I can sell it. We just have to take a loss and junk it. I would not want anybody to drive this vehicle—it’s dangerous. My husband and I are sharing a 94 Toyota pick-up with 250,000 miles with no air conditioning or power steering. And it takes a licking and still keeps on ticking with no problems at all! We will never recommend to anyone to purchase a Volvo.

I bought a 2008 Volvo S60T, and its the worst car Ive ever owned! It has broken down on me more times than I can count. I have coddled and cared for this car more than any other. Ive had the timing belt changed, and only put premium, ethanol free gas in it. I have the oil changed every 3000 miles and buy Napa gold oil filters and synthetic oil - which I bring to my mechanic. I do all recommended tune-ups and check ups. Now I find out that the turbo is bad! My mechanic told me to get rid of it ASAP. The repairs it needs - a new turbo and catalytic converter - will cost more than the car is worth. Im so angry! I used all my savings to buy this car. It is undriveable and sits in my frontyard. All its worth now is scrap! Really? A 2008 Volvo?!? I tried communicating with Volvo. The first time on Facebook - to which they referred me to their customer service email. I emailed them and just today received the Were so sorry but cant help you reply. This company does NOT make quality reliable vehicles, and they do NOT stand behind them! A lot of hype and a huge COST for nothing but headaches, inconvenience, and financial loss. I am screaming from every rooftop I can find to warn people! DONT BUY A VOLVO!!!

Hicks Volvo, now Blaise Cheverolet Volvo in Chambersburg, PA, via Greg, their service manager, is trying to tell me that my timing bad went bad and my drive shaft went bad in 3,500 miles. In issues previously discussed on Volvo pages, this has been an ongoing problem and after diagnosis at another shop through a certified Volvo master mechanic, I was told that the car did not have those issues and they popped up between November 28, 2012 and February 20, 2013. The mechanic from a local shop showed me the wear and the problems with the belt and explained the drive shaft issue. I was appalled that when I brought the car to Greg and his shop, that even after asking to go over the car, they never said it was an issue.Now the shop in Chambersburg is telling me the mileage wore out the drive shaft and timing belt and they were okay when they last saw them, but that goes against every Volvo article Ive seen online and via posts here. If it were not for new ownership at Hicks, now Blaise Chevrolet, I fear that I would have been stuck with in a bad situation with either the belt or shaft falling apart while I was on the road. I just needed to bring this to your attention and ask if the belt could be an issue in 3,500 miles? As for the drive shaft issue, Greg told me that the vibration would be solved with newer expensive tires, but that the problem would still be there, but more minimal. Im very frustrated and would like have this on record related to my repairs at this garage. I hope the new owner holds Greg to higher standards than the previous owner.Update: Charlie **, Blaise GM of the shop, did in fact pay for a repair to my front end axle on the Volvo. But as it turns out, the refund of my first repair performed at another shop was a miscommunication on his part. So after traveling back and forth to the dealership and having service done to my car, the original issue of the bad drive line is still ongoing in my car. I appreciated the effort Charlie put forth, but I do feel that the drive line should have been squared away as well in that I clearly explained through my own research that the drive line was an issue and it was supported by another shop. All I can say is that I want to see Charlie step up to the plate and offer the service he said the dealership stands for and only time will tell if it takes place.

I paid $43,100 cash for a 2000 Volvo from Mr. ** on July 6, 2012. It had minor wear and tear, which was expected. It had 126,000 miles. On Aug. 3, 2012, a message appeared to add coolant. I went to auto store, purchased coolant that was poured in the reservoir by sales associate with me under the hood. The message went off. I proceeded onto the interstate and the car began to smoke awfully. The check engine light popped on. It smoked even more and then shut off. My mom, my 1-year old son and I were in the middle of traffic. I called Mr. ** five times. When he answered, he said his phone is usually off then. I got it pushed on the side of the road and left it until I can get it towed to his mechanic on Sunday, which I paid $50. He never called. On Monday morning at 10 am, I called to confirm if his mechanic is looking at the car. He said he’d be to it later. At 4 pm, I called but no answer. I called Tuesday around 10:30 am. He answered and said, Oh, the head gasket is blown. You mustve driven that car hard. He said he couldn’t do anything but take it to the auction and sell it for $1,000 - $2,100 short of what I paid. As of Aug. 7, he hasnt answered the phone, returned calls or contacted me. Im a single mother with two small kids and I dont have $3,100 to throw away after having a car for a month or to get repairs. His neglect and nonchalant attitude makes me think he already knew the present issue and still sold a lemon bad vehicle. What are my rights or legal avenues? Also, the mileage now is a little over 129,000.

Bought a Volvo V70, very low miles, around 65000 miles for a 14 year old car is not much. Bought it from a dealer, test drive it, seemed to be fine. I paid 5000 dollar for it, and yes, I overpaid this I found out later. After a while first problems, the sunroof was leaking bad, all carpets got wet, check on internet, had a look at some videos. I did not even try to clean those sunroof water drains, put silicone all around the sunroof that can be opened, now it cant be used no more.A couple of days later, the rear wiper at the trunk didnt stop from running no more. I disconnect it, problem fixed... Still have wet carpets, foul smell even though we dried everything after this sunroof leak. Take the carpet out on the driver side, drive the car a couple of day without the carpet, every time I used the AC, there was condensation water accumulating. Okay, I see a rubber hose that should lead AC condensation water through the body to the engine compartment and outside the car. That rubber hose is not in place as intended, and water is therefore lead to the inside in the foot room area under the carpet. Of course, now I knew why there always was a mold smell, even before we bought the car. It was not the sunroof problem alone. This rubber hose not in place caused water accumulation under driver side carpet. Put that hose back in place and secured it with silicon to make sure the water goes where it is intended, out into the engine compartment. Drive the car another couple of days to see how it is doing, now see coolant that is leaking into footwell compartment, not much, but it is coolant, must be from the heat core that is leaking. Use that stuff from autozone. Looks like aluminum particles in a transparent bottle. Put half of it in coolant liquid, drive it a couple of weeks, seem to stop the leak. Later, all of a sudden we have gasoline smell in the car. We change the fuel cap, doesnt help. We bring it to a local mechanic, they do not know much about Volvos, he cant find problem. My wife drive the car, all of a sudden complete oil loss. All like goes on, my wife stops in time, tow the car, local mechanic after a long time figuring out what it could be. Borrowing the right tools, he change the timing belt, 1000 bucks less on my account. Still that smell of gasoline in the car. The local guy cant find out why. He tells me it must be a cracked fuel tank, some hole in the upper part of the fuel tank... on right curves especially, veritable streams of fuel leave marks on the ground. I say to my wife, Thats it, do not drive it no more. She is in Knoxville, brings it to a dealership. They check it, it is the fuel pump, 985 bucks including labour and tax, wow.Days later I see a video how to change the fuel pump yourself, owning a Volvo. It is a good idea to check videos online and try to be a mechanic yourself, because if not... you go broke!!! Now there is a transmission check light on, the transmission oil is not as clear as it used to be, I check on some volvo blog sites, and no good news, the tranny seems to be going bad. Well, I will tomorrow try to go and flush the transmission fluid, see if this helps. We put about 12000 miles on that car, we own it about a year now. It is a trouble maker big time, not a good idea to have such a car where we live, closest dealer over one hour drive away. Local guys do not know how to fix those cars, and do not even want to try... and dealerships are crazy crazy expensive.I always thought that American cars are crappy, and since I am from Europe myself, always thought that Eurocars, Swedes, German Cars are top of the line... that is what Volvos reputation is, but this will be something of the past, cause this car is a piece of S. I will not even think about to buy a Volvo again, I will drive it till it stops. Just do whatever is necessary to keep the wheels turning, but this car is like a leaking barrel, you plug here a leak, and the same time the next leak pops up somewhere else. Volvo had a very good reputation, since I remember as a kid, Volvos go on forever all the people said. Well, that was once upon a time. Today Volvos go on forever back to the mechanic... Nice car to drive. Enjoy this rare moments when you do not have it in a shop.

About every two years or so, the steering rack on this 2004 Volvo v70 keeps breaking. And the steering radius is POOR! NOW REALLY! I had older style cars and 1990 Volvo that this steering rack would only have to be replaced once in twenty years; yes, once in 20 years.

I am the happy owner of a Volvo V60 T6 2015, my first Volvo, in replacement of a Subaru Forester XT 2014. I just want to say how Im happy with my car. I know most of people on that website are writing about problem they have and thats ok, but I think it is important to also tell people when you dont have problem. :-)I have my car for one year now, only 16000 km, not a lot, but enough time to say if you like the car or not. Most of the problem usually appears during the first year.The engine is great, the old one, the six cylinder with turbo, 300 hp, you really have that power fast on the highway, very secure car, not a sporty car but enough sporty for me. I have some fun with that car, a pleasure to drive on any way, great and wonderful sport seats, great finish and quality inside AND outside. Zero problem! I am Canadian and the awd works perfectly, not as great as the Subaru one, but a very good one! You have plenty of space in the hatch, thats why I love wagon (Im European :-)).Also, customer service is perfect at least at the dealer, everything perfect there. Also, price for services is the same as Subaru. If you compare year and kilometers (every 10000km for Subaru!!! Every 160000 km for Volvo) Subaru is so expensive and so bad quality with so many problems... So, go away and take a Volvo, at least a model which is on sale for a while, because for new ones, I suggest to wait for at least two years to avoid any problem on the first production years!

On August 20th, 2016, my wife and child ran out of gas in her brand new 2016 Volvo XC60 which she paid $43,000 for. She purchased the Volvo because of reputation and safety. Volvo uses their roadside assistance as a selling tool. My wife and child sat for 2 hours after being told it would be less than one hour. No one followed up with her, gave her any update at all. It was 90 degrees and they were not close enough to walk to any store. A kind gentleman finally stopped, gave them water and snacks and then came back with gas. He did not take a dime. I called Volvo to voice my displeasure and it was then they called my wife. At this point, it was too late. Roadside assistance is good but only if they actually assist.

We purchased our XC60 in July 2014. Approximately 2 months later, the issues started with the keyless entry system. The vehicle wont unlock with the key fob (either one) from a distance more than 4-5 feet. The door handle actuated unlock feature does not work 60% or better of the time. Same can be said for the keyless lock button on the door handle. The car will on occasion give me the message the key cant be found, even if it is in the dash slot and not in my pocket.October 2014- initial report of the problem to the dealership, they looked at it, and said it needed a receiver replaced so I would need to come back and leave the vehicle for a day. November 2014- dealership replaced the receiver, vehicle functioned normally for about 3 weeks, then the problem returned. December 2014- dealership could not see a problem, said they needed to keep it for a few days to find the issue. No success.January 2015- Took the vehicle to another dealership. They kept it all day, said they changed the batteries in the remotes, and it is working fine. Funny part was, when the service manager went out to show me I was probably just carrying my cell phone too close to the remote, it wouldnt work for him! Was told they needed to contact Volvo to see if replacing the key fobs, which they thought was the issue, was covered under the warranty.February 2015- Waited 2.5 weeks to hear from the dealership on whether Volvo would warrant what they said was required (anxiously anticipating the moment they told me it wasnt covered!) During this time, I also started getting messages that the fob battery was low, consult the manual for replacement. March 2015- Took the vehicle to the third dealership, on the 4th service call, to see if they could fix the issue. It has been there for a week now, they have changed the batteries in the remotes and are waiting to see if that fixes the issue. The car drives beautifully, and the appointments and functionality of the interior are very good, but I expect EVERYTHING to work on a $38,000.00 investment, and so far this vehicle has not come close.

I have a 2008 Volvo Wagon with 65k miles. ABS brake regulator is bad. Cost to fix is $1800. This should not happen with such low mileage. Two months ago rear electric window motor had to be replaced. I have always serviced car at dealer but now it’s getting to costly to keep.

On December 14, 2013, I purchased, a Volvo Protection Plan, application number # **, from the business manager, ** of Volvo of Lisle. On December 20, 2013, a check for $201.00 was issued, to Paylink Payment, and mailed to him. On April 16, 2014, I received a letter from Volvo stating that Contract No. **, had not been received for processing within the 60 days of written date. It should be noted, that I have spoken to **, on several occasions, over ten times, regarding this matter. On each occasion, he assured me that the contract had been submitted and was taken care of. As of this date, May 12, 2014, I have no coverage. I am very disappointed with Volvo and ** and have since changed my service to Volvo Of Oak Park.

The sunroof in my 2007 S60 malfunctioned (wouldnt open or close and made a loud clicking noise). Upon having the problem assessed, I was told by the Volvo Maintenance shop at Volvo of Phoenix that my sunroof was DEFECTIVE and that I would have to pay over 2,000.00 for repairs and labor. A couple of days later I was offered a settlement to pay for the labor (a 900.00 plus dollar value) and they would pay for the parts. I denied the offer and stated that I should not have to pay for the DEFECTIVE sunroof. Purchasing this Volvo has been THE BIGGEST mistake of my car buying experience.Dear Mr. **, I own a 2007 Volvo S60. I am the original owner of my car and have numerous high priced issues with my car that I have had to pay for out of pocket. I recently took my S60 in for routine maintenance and have my sunroof looked at for malfunction. Upon final observation from the Volvo Dealer in Phoenix, I was informed that my sunroof was DEFECTIVE and of no fault of my own but it would cost me over 2,000.00 for repairs and labor. I was shocked at the cost and was told maybe volvo could help me out in good faith and was offered the following .

If you have a Volvo car I hope you do not have to buy Volvo parts for it. I needed the plastic back part of a wing mirror and had to pay 120 for it and had to fit it myself. It is just a rook off for something they paid no more than £5 for.

I just bought a 3-year old Volvo V50 less than 2 months ago. Last week, it lost power to the point of almost breaking down. When I took it to be looked at, it turns out that the particle filter was in a terrible state. The shocking thing was this was bought from a Volvo dealer (Nurnberg) and they must have sold it knowing the particle filter was about to go (either that or they didnt bother checking it). We had paid much more than a private deal in order to feel reassured that it was thoroughly checked by the dealer. The particle filter was apparently not covered by the warranty. Who would have guess that Volvo are a bunch of cowboys? VERY unsatisfied customer. I will never buy another Volvo.

Poor customer satisfaction from VOLVO. I have a 2010 XC60 R. Was sold. Updated maps $210 and the latest they had was from January 2013. I approached the company and they stated its about every 18 months they update but dont have any time if any for Volvo to update that software. The Bluetooth is first generation so does not work very well with smartphones. The Polestar software that comes as part of the R design since 2012, although its only a 10-minute software update they charge $1,500 for all previous customers. They do not give very good support for customers of older vehicles. If they want to re-brand their VOLVO name existing customers can now realize they only take good care of new customers. Ive owned three and this will be my last!

The Conti Sport Contact In 225/45R17 only lasted 20 km. Equipped in factory by Volvo. Continental disclaimed with that I may have a voucher through the wear, logically as the wear was not in 95% they will pay in a voucher. Return the tire, since the legal limit was achieved they would refund about 5% of the total cost. It was the most stupid offer that has being given me. Do not buy Continental or Volvo, because Volvo completely ignored the claim - nor answered

I am a Volvo person. I have been driving (only 240s and 940) Volvos for the last 24 years, including my immediate family. We have 9 Volvos in use. They were the best designed cars on the face of the planet. But, that ended in the year of 1995 when they stopped producing the 8 valve 4 cylinder 2.3 engines with rear wheel drive (the 240 models,stopped in 1993) models. Since the front wheel car were produced from 1994 until today, the great Volvo is no longer a Volvo. It is a perfectly designed disaster mechanically and electronically. How I know this? I am an expert in Volvo cars since in the 1980s and I know every model that is on the market today. To me, they are Volvos. I personally wouldnt think of driving one, period.

I love the Volvo. The handling and traction are exceptional and the all wheel drive acts like a 4 wheel drive. Ours is white so it maintains a cleaner appearance. The sunroof and leather interior, although very hot in the summer months, are also great and the heated seats are a joy during the winter months. The price we got the car for could not have been better too. And the gas mileage is as good as a brand new car. Its just that it has no cup holders and its tires always appear low because they are low profile tires.

I bought my Volvo XC90 in 3/11. Before I purchased the vehicle, I requested the CarFax. I noted that it stated that the transmission was replaced in 5/09 by a Volvo dealership. I felt secure knowing the history of the car. I was hit by a drunk driver and he totaled my car. After the accident, I needed a car that would make me feel safe. That is important, I was afraid to drive after the accident. Also, 2 weeks before my accident, my daughter-in-law was killed in a car accident and left me with my 3 grandchildren. The purchase of this car was to assist me with safely transporting my grandchildren to their different events. I like the fact that it has a 3rd set of seats for the little ones. But I was very sad when the transmission light came on and the car started weaving. After researching on the internet, I found out that what happened to me was not unusual, that many people have been complaining about the same thing. Volvo XC90s from 2003-2005 have an increase incident of transmission failures. I called Volvo of North America and they told me to call a dealership near me. I did and the (Steve) manager of service at Superior Volvo in Missouri said that he would call the regional manager to see if they would do a goodwill repair/replacement since the transmission was just replaced 2 years ago. Steve (manager of service) called me back and said that they could not do a goodwill replacement at this time. I called Volvo of North America back and explained to them what the regional manager had said, that they would not replace the transmission at their expense. The lady at customer service for Volvo of North America said, after contacting (Steve) the service manager, that since the warranty is out, they are not responsible. So I guess if I replace the transmission, I should only expect for the transmission to last for 2 years. Why would I replace it if it is only going to last for 2 years or less? I worked hard to save for this car. I paid cash for this car, no financing, nothing. I thought I was buying a car that me and my grandbabies would feel safe in. I have contacted the Federal Trade Commission and have a reference number if you need it. I have also contacted the consumer protection division of my state. I dont think it is fair to ask me to pay for a part that is defective and the company had always known about this problem. Where is the fairness? Someone told me to sell it to someone else and get my money back. I cant do that. I wouldnt be able to sleep at night.

My transfer case cracked in half and had to be replaced for $2,600. My car is a 2005 XC 70 wagon with 84,000 miles on it. The transfer case should not crack in half. I was driving and could have been seriously injured because my car just suddenly stopped and would not go forward. Luckily, I had slowed down and was coming off a ramp from the highway. Seconds before, I was traveling at 65 miles per hr on the highway. I would like to be compensated for the cost of replacing the transfer case.

Just be prepared for HORRIBLE CUSTOMER SERVICE! Some Volvo’s have a known issue for over a year with changing the radio station, my XC90 included that is under warranty. Volvo has known and not done anything to remedy my issue for over 6 months and to make matters worse do not effectively communicate as I wait for 6 weeks after each call for a reply to Volvo’s corporate customer service, which still has not offered any remedy.

Volvo XC60 GPS system does not work properly. I have had car for a year and it has never worked. It does not recognize the location of its own dealership. I took the car to the dealership and they advised it needed software update. I brought the car in and it continued not to work, I called the dealership and they could not help me. I recently took the car in for service and NOW I am told that there is a CD that Volvo Canada should have sent to me when I got the car. You would think they would have told me this a year ago. The car also makes a rattling noise around the muffler and everyone who gets in the car is surprised given it only has 15,000 KM but the service people at Volvo say there is nothing wrong with the car.Finally, I called and advised them I was bringing my car in for servicing and needed a tailgate light fixed. I show up and they dont have the part so I have to return to the dealership at another date. You would think the SERVICE department would have made sure they had the part as they were aware of the problem. So much for SERVICE. The Volvo XC60 would be a great car if the people at Volvo Toronto would properly service the car and its customers. I would not recommend this car.

I bought a pre-owned Volvo S80 for my son for $6,000 with 83k miles on it to see him through college thinking that hell be safe in that car. We are required to smog our cars every other year so I had work done on it. However, it would not pass the inspection. Well, that turned out to be a nightmare and a loss of more dollars. So, I sold the junk for $2,300 and let the buyer know what problems we had. We have decided to stick with Toyotas and Hondas excellent vehicles with none to minor problems, purchased new or used.

I bought a used Volvo XC90 2004 with 45,000 miles on it. Shortly after purchasing it, I had to replace a leaking fuel pump and power steering pump. Volvo recalled the fuel pump, so they reimbursed me for that part.Half of the lights on the radio panel are out, the shifter knob broke, the passenger seat has had to be re-sewn twice, the leather on all seats cracks in spite of using good conditioners, the head liner is lifting off, and now, the gas cap isnt keeping its seal and has to be replaced.Ive owned Volvos for the last 20 years and Ive had several models. This one is definitely not the Volvo of yesteryear. Ive also noticed the car gets dents and the paint chips easily. Every trip to a parking lot seems to leave its mark. These cars used to be hard to put a ding in.

My 2010 Volvo is currently at the dealer for windshield replacement due to leak above the drivers side. I returned to my car after heavy rain and snow to find water dripping from the ceiling and a sizable pool of water on the drivers side floor. My car is no longer under warranty, so the dealership is charging me for the replacement of the windshield. I was told that a re-seal was not sufficient, therefore, an aftermarket windshield would be ordered and installed since the original broke upon removal which costs $450-$500 plus $250 to install. The service department rep. has kept me informed throughout the process, however, that has not lessened the financial impact on me due to Volvos faulty manufacturing process and materials.I will definitely be contacting Volvo North America and seeking legal guidance. I just purchased this vehicle as is from the dealership in July of this year. Although I enjoy my new XC60, I will not endorse nor buy another Volvo if such defects are not corrected and additional issues arise. Safety and reliability should not be a concern especially in less than 6 months after purchase. The company must compensate customers for failure to secure reliably manufactured vehicles. Too many hard working consumers have unjustly paid for a subpar product.

Has anyone else experienced premature brake wear on their Volvo (we have 2018 XC90). We were advised at 30,000 gentle driven kms that we need new rotors and pads. When we questioned the dealership on this they told us that Volvo brakes arent meant to last like the other manufacturers. They claim its for safety reasons, we dont agree, nor do the multiple mechanics (some Volvo mechanics) we have talked to since. Would love to hear if anyone else is experiencing this as well as it is a concern.

Our Volvo has been in the shop for endless warranty repairs. Now, our warranty has expired. Each time we travel to Ithaca, NY to have the car repaired, it costs us $64.00 in fuel costs as we have to leave the car there a day or two and it requires two trips with two vehicles to accomplish this. Is this just a financial burden we have to accept?

At 70,000, the transmission on our 2002 V70 started flaring between 2nd and 3rd and 3rd and 4th. The local Volvo dealer and repair shops said we needed a new transmission, at a cost of $4k-$6k for replacement. No one could guarantee that the transmission wouldnt fail the same way, and that there were a number of Technical Service Bulletins related to the V70, from a defective solenoid cover, software upgrades, frequent drain and flushes, etc. A Google search reveals hundreds of owners of this type transmission that have experienced similar failures. Recently, a class action suit was won on behalf of owners of the XC90 model over transmission failures. Given the number of failures, and simlar problems with the XC90, this is obviously a defect in the manufacture of the transmission, or a poor design.

I have owned two Volvo, XC 90 and C70. Both are 2008 models. I have put over 120,000 miles on the 90 without any problems and have over 90,000 on the C70 with no problems. I service them according to the manual and it has been a pleasure to own a Volvo. I have recently purchased a 2016 XC 60 and look forward to driving it for a long time also. I buy Volvo for the safety of the vehicle. I can always replace a car but I cannot replace my family. It might wear tires out sooner than other vehicles and I have to replace the brakes sooner than I do on other vehicles, but that is the price I will pay for safety.

Purchased my 2008 Volvo S40 in 2009, so it was just over a year old. I hadnt had any real problems with it until last summer (2014)... granted the car was 6 years old, but still the things that went wrong were just... odd. BOTH the driver and passenger side view mirrors (just the mirror part) came loose and I had to constantly glue them back on. There were moments I was on the expressway, praying that it wouldnt fly off! The windshield wiper spout (where the fluid comes out) was loose -- had to glue that back onto the hood of the car a few times. MY A/C started not working, so I got recharged -- thankfully that lasted the summer. And my favorite... so the transmission is placed SUPER low to the ground, near the front of the car. There were 2x last winter where the transmission line broke from driving over snow where I was left stranded on the side of the road.Also had to worry about the towing and rental. Both times it cost $300 at the shop to repair. It is also probably the WORST car to drive in snow, rain, sleet. SLIDES EVERYWHERE. My brother is a mechanic and told me at about 75,000 miles that the timing belt was looking rough and to get it replaced sooner vs later. Mind you, the recommended time to replace is 120,000 miles. I never did get it fixed, and traded my car in this past week with 94,000 miles on it. I can only imagine things continuing to go downhill. Now it will be someone elses problem.

I bought a pre-owned 3-year-old xc60 w/ mileage 60k km. The original battery dated 41-12, presumably week 41 year 2012 made in germany.. It died w/ voltage 6. The volvo on call suggested I replaced the battery. I agreed to it. But I wondered if the decision was a bad one! Could I have just jumped start the battery and the car will be back to normal? Was I misled by the mechanics? Appreciate some advise, views?

This is my 2nd Volvo (over the past 16 yrs) and I have had very good experiences w/ Volvo cars. XC60 is less than 4 yrs old and I have run into an alternator problem w/ a $2000 bill. Hoping I can keep the Faith w/ Volvo and they do not do me wrong. Palo Alto, CA Volvo dealership has always been very professional.

I bought out my lease a little over a year ago, since then I have a new iPod, Samsung Note 3 mobile phone, neither work because of some Bluetooth issue. Volvo blames on cell phone companies for updating our operating systems on these devices, instead of updating the firmware so those of us who paid a lot of money for this make of vehicle arent hassled with our technology lost to operating in this lack of caring about consumers in the states. Europe has none of these issues and updating navigation is free to them also, but it will cost Americans 300$ to update North American map, so now my navigation drives me way off the beaten path. Latest trouble is fuel being lost as if there is a leak, which there is not, and my lock on passenger door fell through when I went to lock it. I called Volvo, they said bring it to the dealer... Never letting on, they had many many complaints by others on the technology no longer compatible or the fuel mileage suddenly becoming a major problem especially considering the cost of petrol. I will take it in to my dealer but Ive already spoken to Verizon and know the issue with my phone and iPod are on Volvos end. So there will be no joy until Volvo treats American Buyers like European ones.

Best customer service and best safety record. NIELLO Volvo is the best dealer in the area. They have quality cars-new and used-and take excellent care of their customers. I have been a Volvo owner for 14 years and am on my 4th car. I LOVE Volvo!!!

This has been the bane of my existence for numerous months now (5 months to be exact)... My 2007 S40 Volvo with 60K miles will not pass the smog check. Ive been back to my smog guy 6 times, had my car towed for too many parking tickets due to no registration. Paid over $1600 in fees, called Volvo numerous times, the Volvo dealership nearest me, my Volvo mechanic... etc. and Ive driven over 1200 miles. Apparently because I changed my battery a few weeks before the smog check, I have to just keep driving my car (illegally I might add). Well... I have driven and driven and driven and still not passing. No help from Volvo.

I notice that there are no complaints about the Volvo 240! We owned one we affectionately named Christine (1983 turbo) and she saved my life in a collision with a Honda convertible that rear ended me. The Honda: totaled. Christine: NOT A SCRATCH. The police officer standing at the scene (who saw it was the driver behind me at fault) said to me, Lady, you could drive that car through a brick wall and it would not get a scratch! We just purchased an S60 for our daughter and after reading some accounts here has made me a little preoccupied. Perhaps we should have gone with the ol 240! We currently have a v70 wagon that is reliable but does have its share of repairs.

The 2020 XC60 & XC90 models have a design change which removed the door runner at the bottom. Bad design, as this is where most the road debris, mud and water enter. It doesn’t enter the inside of the car but its a mess after a heavy rain or car wash and Im left to clean and dry all the seal creases and door jams to prevent mold or rust. Would have reconsidered this car if I had known. Love everything else about the XC60 so hoping Volvo steps up and makes a rubber runner to replace the cheap seals.

I recently drove a Volvo V90; it is quiet, easy to manage on a road or highway; enjoyable to drive. My only concern is that, since Volvo is now Chinese owned (again, Chinese owned), I am not certain they can be trusted to honor warranty issues. I brought this up with the manager and he laughed and said If youre talking about Covid-19 and its relationship to the quality of this car and whether a warranty on it will be honored, it is a moot issue. I am not convinced and really didnt even have the question addressed. As a result, I moved on and bought a good Japanese Acura RDX. It is an excellent, upscale, mid-sized SUV.

S80 2012 and Low Profile Tire Nightmare. TIRES. Gone through 9 tires... NINE... since 2012. Reason: Potholes and Low Profile Tires. Low Profile tires are for totally flat surfaces. Unaware of this and wasnt informed either. Shame on Volvo. It was my dream car. Now its my nightmare.

I’m a Volvo fan and this is my 3rd Volvo, I’ve had a C30 (which I loved), 2015 XC60 T6 (which was solid) and now this thing (2018 XC60 R design) which is definitely the worst. For a car of this price, the ride is just ok - it feels flimsy and almost too light rims so it feels a little more solid when they are on. The finishing is ok but there is way too much hard plastic for a car of this price, the tech works sometimes and the engine is extremely noisy. The tech is the worst part, the windshield wipers sometimes go on sometimes don’t, they sometimes go on very fast when there is hardly any rain and then go on full speed when your stopped or they just don’t come on - this is all on rain sensor mode, the car sensors constantly go off when nothing is around your car. The car fob forgets your presets constantly or doesn’t recognize you, your personal settings just change for no reason, the lift gate for some reason won’t close and lock in the morning only. The sunroof button is so finicky and poorly designed, the rear security cover - same thing. I know I have 22” wheels and the ride would be a little louder but it is so loud! There is quite a bit of wind noise from the doors and the mirrors, the road noise is kind of extreme, when you hit a bump or hole the car bangs! I have had the car in several times for the tech and there is always an update to the hardware but the tech issues above never get solved, I know the service guys are confused and are trying though - it’s not their fault. It’s just the car. My expectations were high when I bought this and have to say I’ll consider BMW first next time.

Last Tuesday, May 15, 2012, I took my 2002 S80 T6 Volvo to the Volvo service center on a recall for the fuel pump (throttle body). After driving a few days later, I went to start my car and it wouldnt start. So I made an attempt to start it again and it started and then it shut off. After going through this several times, it finally started. Now, it has gotten worse. I have all these warning lights on and my car is running sluggish. I try to accelerate on the highway and it feels like it wants to stall.Today, I called the 800 customer service number to report it. I also called the dealership and reported it. I was told that I would have to pay for this to be repaired. I read several articles regarding this problem and feel that my car meets the need to be repaired. It’s a real safety issue. I have two kids that I transport daily to school and other school activities, and I use it to get me to work. I need the assurance that I can get them and myself to our destinations safely and without stressing that I will hope to make it. I am afraid and do not know if my car is going to stall on the highway or at an intersection. I like my Volvo and I want it to run like a Volvo should. I hope this matter can be resolved without any legal representation.

My cooling van has failed. It wont shut off and is causing my battery to drain all the way down. There was a recall for this problem; but according to the experts, my car, a 2002 Volvo S60, doesnt qualify. Ive read over a dozen blogs about this same problem on Volvos from years other than the 1999-2001 models recalled. It seems to me the problem goes beyond the models Volvo of North America is saying. How many failed cooling systems does it take to admit its a prevalent problem?

I have a 2005 XC90. I have had a rubbing noise coming from my car from the last two years. I have brought it to the attention of the dealer, who says it cant be replicated. But every time I sit in the drivers seat, I hear it. In fact, passengers have complained about it. Only the dealer cant hear it. This is when I had a warranty on it including an extended warranty. Today, the dealer can replicate it and they hear it loud and clear. But alas, my car now is out of warranty. Herb Gordon Volvo says it is my angle gear and wanted $3k+ to fix it, used part at $1.7k + labor. I found a used angle gear with 37k miles in a salvage yard and put it in, but the sound is still there. Then they blamed my after market brakes which I put on well after these complaints started. I also had issues with loss of power especially when driving during cold weather. Then now radio is dead, no lights or sound coming from it. Dealer says $1.2k to replace the ICM. I got another ICM from a salvage yard and it does not work either. I have friend who has a similar XC90 with same radio type, that does not work either. But my ICM works on his. I cant understand Volvo. What used to be a very reliable car with a safety record has turned into a safe car that is impossible to maintain. Problem might be with these dealers. In my opinion, if the dealer had diagnosed it right when it was under warranty, I wouldnt have this problem now. Volvo, you need to rethink your strategy. As far as I know, this is my last Volvo.

We purchased a new 2012 Volvo S60 T6 AWD, special ordered from the factory. We have had all the required maintenance done at the dealership. There is one problem we keep having over and over again and I cannot find a solution or answer as to why it keeps happening. The front wheels keep going out of alignment, so I take the car in and am told that the right front rim is bent to the point that it needs to be replaced, as well as the tire. Okay, maybe I hit a really bad pothole. But this has now happened four (4) times--that is right, the right front rim has been replaced 3 times and the right rear rim has been replaced once. Each time we have purchased new tires as we are told, they have been seriously damaged. All this in 3 years, and less than 19,000 miles. Lets investigate: we have two cars in this household, driven only be the two of us, retired senior citizens. We have lived in the same house for 17 years. Drive the same routes. Drive carefully and cautiously. Why has this never happened before to any of the cars we have had, ever, at this location: two Toyota Avalons, one Lexus GS 350, one Porsche Boxter S, one BMW 530i, one Infinity G series, one VW Beetle? It just doesnt make any sense. Finally my service representative at the Volvo dealership admitted that this particular car was prone to this problem in the sense that it was particularly sensitive to this issue - that is, getting the right front rim bent so that replacement was the only option. We are so puzzled. We have decided to get rid of the car and of course will never buy another Volvo, which is unfortunate because this car drives beautifully - AWD, 6 cylinders, all the safety options such as Active Cruise Control, Blind Spot Information System, and so on.

I have a fairly new XC90 T8 and have continuously problems with the electronic and the software. Talking to the Dealer is useless since there is only one person at Schumacher who knows a little. All others know nothing. So is Wallace Volvo in Stuart. My Volvo has 10k miles on it and has spend quite a long time for software repair in service. Having a problem since the beginning is most accurate. I could not load the battery over 6 miles capacity, The alarm for the Engine comes on now and then and shortly after that it says, You have problems with the 12 volt system. The Virtual display shuts on and off during driving etc. Its an ongoing battle and I want to return the car and get a new one. What do I need to do and whom I should contact.

I buy new 2014 Volvo 780 truck and my fuel mileage is very bad. My truck giving me only 5.45 per mile and when I complain Volvo dealership did not care and that why I see dont buy Volvo new truck.

We bought our 2018 Volvo XC90 T8 on September 2017. On June 2018, the car fuel filler pipe is under recalled and the car was in the shop for a couple of days. In September 2018, the check engine light came up and the car is once again in the shop to have the fuel filler pipe change again and at the same time, the door handle electronic fail and need to be replaced. After the replacement and the Sirius firmware update, the car acted funny and is not able to charge properly. The dealer has to diagnose for a couple of weeks before determining that the car needs a new thermostat.Once again the car is in the shop to have the thermostat changed. After the thermostat is changed, the car shows error in communicating with the Volvo on call server and the car is back to the shop to have the VCM electronic firmware upgrade and later on replaced due to VCM module faulty. After the VCM is changed, check engine light came on and once again the car is in the shop and have the fuel filler pipe changed for the 3rd time. During the same time, the sunroof failed and the electronics for the sunroof is also changed.By this time (Dec 2018), the car was in and out of the dealer service shop for 5 to 6 times and the car was in the shop for more than 30 days. We filed a complaint to Volvo that the car is a lemon according to the Lemon law in Texas. (If the car is in the shop for more than 30 days or serious safety hazzard malfunction replaced for 3 times) Since Dec 7, 2018 when the complaint is filed, Volvo did NOT come back with any reply for a month (Jan 7 2019). We are now thinking of getting a Lemon Law Lawyer to help us with our case.

There are a lot of good safety features, however, there are also other cars that have similar ones that are cheaper in price. Also, if you have a problem Volvo Corporation is terrible to deal with. They have no compassion and read from a script.