Like to file a complaint. I want to pay in full for the past 1 month and they will not tell me how in need to pay. The car was 29,000. I put 5000 down payment and after 1 month I told them I would like to pay in full. They are saying I owe the 29,000.

So back in 2017 I had an auto accident where I was found not at fault and I was given a large sum of cash from my insurance to help pay for a new vehicle. During the time of obtaining the funds I decided to try to head back to Toyota and get another Toyota Camry Hybrid as this was my all time favorite vehicle and to this date and time still is.Well needless to say me and my wife head down here and I was approached immediately which I told one rep I was here to buy a new Toyota Camry Hybrid. He attempted to ask me sales pitch questions like whats my number or figure I am looking at with cash down and what kind of payment. I immediately told him to give me time to go over the features in the vehicle, colors available, and pricing.The sales guy agreed and showed me the lot and long story short he once more once near the vehicles asked me again about price, down payment, cash or financing and I cut him off and said, Look I wont say that right now, because I need to see the vehicles and colors. Once I located the one I wanted I simply asked what is the overall price of the vehicle I found. He then tried to gain more information on what I wanted and again cash flow.I told my wife we were leaving. I am not going to waste my time with this guy. I simply never dealt with this before as this must have been a new tactic by this particular person, but the last sales guy I dealt with was not even close to being this ignorant or pushy. I went to another dealer which was not the same model I wanted, but nonetheless I did not deal with any of the aggravation I dealt with here.The reason I kept this information from the sales guy was simple. They use that information against customers. Colors, features, cash down, and financing is easy to push a higher valued vehicle with more features than I wanted or needed. I know this, because my Uncle was a Salesman and taught me what they do. All I simply wanted to do was point out the vehicle I wanted to explain all the details afterwards.

The worst company ever!!! If you plan to buy a car, dont even go to Toyota. They are all total jerks. I called them in March to postpone my payments due to pandemic because I was not able to work and make money. They postponed my payments and they said that there was not going to be in any interest charge. Looking at my August bill, seems like they placed $398 interest fee on top of my $400 payment. I called them and explained everything and they acted like they are not from Earth and they were not aware of Pandemic. They were talking about my contract and which line of the contract indicates that I am still forced to pay interest charge if I dont make any payments. I mean are they stupid? I know if you dont make payments there will be interest fee and thats why I called them so we can extend the payment period. They did not care at all.

When The air is turned on I hear a very high pitched noise that comes from the blower motors of the car. I took it to go get looked at and another car on the lot was making the same noise so they said it is just a noise that the car makes. I wish I would have heard the noise before I bought the car. Now I’m stuck with it.

I have dealt with the Ganley (formerly Geller) dealership for 40 years. During that time the service department and sales consultants have for the most part been exemplary. I was distraught when my 2013 Scion XD was totaled by a driver running a red light. No one was injured or killed; however, I could barely think straight about a replacement car both with financing and the Scions unavailability.Sales consultant, Matt **, was outstanding and empathic about my situation. He is a star when it comes to following through with every detail. Dan **, John, and Mike ** are incredible in Service. All this dealerships mechanics also work on Mercedes as it is a dual dealership - a definite added advantage. Matt advised me that the 2019 CH-R XLE would be a great car for me and take away the sting of my losing my prior car. He was correct. The CH-R XLE has beautiful styling and has so many safety features that my car insurance rates went down. Ganley Toyota is a wonderful dealership and truly represents the Quality of the Toyota brand.

Dependable, good power, comfortable, great fit and finish. Routine maintenance and repairs are minimal and cost of parts and labor reasonable. I have owned 3 Toyotas new and used. All are still on the road with 200 to 70 miles on them.

My car is under a 3 year bumper to bumper warranty! My grill has peeled off twice now, same issue. The first time Toyota replaced it. No problem! The second time it happened they refused to do so saying that it looked like an outside influence like a pressurized wand. Duhhh I take it thru the car wash!! Consumers need to be aware that if you take your car thru a regular car wash and their cheap grill peels then its not their responsibility. So disappointed with Toyota. After years of owning them definitely going to change that!!

My name is Andrew ** and I work in the automotive industry. I am a Team Leader at a Toyota Dealership in Lancaster, Ohio. I have been around, owned or driven hundreds of makes and models of cars new and used. I have also owned my fair share. Recently I purchased a 2017 Toyota 4Runner JTEBU5JR9H5470030 (Sep. 2, 2017) and within the first couple hundred miles of driving in I noticed a really bad steering wheel shimmy/walk/shake. I am not sure what is the best way to describe it. I brought it back into the dealership (at that time I worked at a Kia dealership) to have them look at it. They balanced the wheels and checked the alignment and said it was fixed. I picked it up and nothing was fixed so the car ended back up in the shop for the another I believe 9 days as they tried to balance the tires. Bought new equipment to balance the tires better, switch tires and wheels from another 4Runner to finally saying that all 4 tires were no good and switching them out and using the new machine to road force balance them. Did it help? Yes it did for about a week. Unfortunately it all came back just the same. At this point I was tired of dealing with it so I just figured I would suck it up an accept it because it was only a lease and even though I wanted to buy it out at the end I didnt have to. Then in February I ended up getting a positon at the Toyota dealership and the problem was bothering me so bad still that I decided to try again to get it fixed since I didnt have to drive my car anywhere extra because now I worked there. Again they road force balanced the tires and said it was fine and then another week or two went by and I asked them to check the alignment which was off (probably from the constant shimmy) and they fixed that. I even reached out to Toyota to see if they would buy the car back since I was a good Toyota client. They said that the car was within guidelines. So here I am.I am not trying to get rich or get a settlement. All I want is for someone to look into this long existing problem that the Toyota 4Runner has that Toyota denies. It might never help my situation out but maybe just maybe it could help someone else out in the future. I am attaching some links that will show you that this is been a long ongoing problem that Toyota wont address. If you need to reach me other than by email my cell phone number is ** and my work number is ** Thanks for listening.

I always had a good trust in Toyotas reliability but no more. I bought 4 Toyota cars in different times and my first car was new Corolla 1983. The last car Camry 2009 which has engine consuming oil problem. Toyota refused to address the issue. I further researched on the net that Camry engines year 2007 to 2011 has same problem and Toyota is less of care. Finding excuses not to fix the issue. All Camry owners are suffering. The problem started after standard warranty was expired. In 2014 Toyota after a class action suit filed by the Camry owners to extend a warranty program which has lot of loop holes and many owners still couldnt avail it and Im one of them. Toyota corporate refused to address the issue. I think the best thing is to stop buying Toyota as it is no more reliable car. Toyota is anyway most expensive to its competitors I.e. Honda, Nissan, Subaru, Mazda etc. I will not ever buy/lease Toyota anymore.

My mother used my car (better mileage) to pick up my daughter and once they came my car was parked in the garage with the door closed. I never questioned to check since my mom usually does this task just fine. I know her memory isn’t as sharp as it was 5 years ago but at age 62 she is showing some decline in memory. Anyway, I luckily needed to put boxes away in the attached garage and that’s when I found my car running with the garage door down with keys inside. It had been running for over an hour. The only thing that kept me and my kids from suffering was the electric features on this car kept the car from using gas to create CO levels quickly. There was some CO released enough to give me a headache but it could have been a silent killer for my family that night as we weren’t planning on leaving the home for another 30 hours. I was just questioning last week why I still pay my higher car payment on a great mileage vehicle when I work from home but now I know why. I won’t be trading her in anytime soon... it saved me and my kids lives.

Perfect car for us. Totally reliable. 84,000 miles and we have only had to replace the battery. It is a 2015. Can’t ever go wrong with Toyota! Great ride. The back seat fits 3 large adults easily. Sound system is awesome for a 5 year old car. Wish they still made them!

They took the DVD player out of their new minivans. Worst mistake ever in a family car. Don’t pay for the expensive rear entertainment package because it doesn’t work. Just trying to get more money out of people I guess. Not everyone can afford or wants to pay for streaming services. Give me back the DVD player I paid for.

I just bought a Toyota for the first time, I bought it used but its a 2001 and is still running great! A couple of small things had to be replaced as is usual with a used car, but this little thing really gets up and goes! Im very happy with Toyota I heard they run forever!

Went to my local dealer in San Luis Obispo after multiple hazard lights came on. The diagnosis: a failed inverter. The estimated cost: $5,000. The car has 96,000 miles, so it falls well within the warranty mileage. My problem: It is three months past the warranty expiration date. Looking on multiple chat boards, it seems that most inverter problems have to do with the coolant system. A friend who thoroughly knows cars, including Priuses, said it is very rare for inverters to fail altogether. Plus, the mileage isnt high enough. Dont know whether to trust the dealers diagnosis and plan to take it to a repair shop not affiliated with Toyota. Also, hope to get a reconditioned inverter if that is, in fact, the issue. Dont think Ill be buying any more Priuses, or Toyotas in general.

Vehicles that have soy based wire coverings and companies not telling customers is awful! Especially when you purchase a brand new one and you have to replace out of pocket $4000 before its a year old! Also I was told after the fact that theres some kind rodent tape I could put on it after they replace the harness at my cost or turn it into our insurance and we still pay our deductible! Toyota should be a shamed of their self. I had a used 4 runner for 7+yrs and never had any major issues. Which is why we purchased the new one. This issue many people are having and toyota doesnt want to cover it under warranty is ridiculous! So disappointed! Get the rodent tape before your wires are bare!! Beware vehicle owners!

Having owned several Toyotas, I considered them to be good reliable vehicles and never had a reason to question the warranty. After 6 months and about 3,000 miles I noted that my rear taillight assembly was lost. At the Sweet Toyota dealership, the body shop manager noted that there was no damage to the taillight and offered that one of the 2 screws attaching it to the body must have been over-torqued on installation. The 2 screws go into a metal clip embedded in the molded plastic taillight unit. My local dealership offered to split the $180.00 cost for a new unit because Toyota would not consider that as a warranty part. The help line at Toyota told me they would reimburse me up to $100.00 if I sent in a receipt because I was such a good customer. Why was I asked to play these games? Why doesnt the dealer and Toyota handle this without involving me and my money up front. Please note, this wasnt a light bulb, it was a molded plastic unit similar to a plastic bumper or fender piece. Maybe Toyota should list what items are actually covered under their warranty rather than simply excluding fair wear and tear items like tires and wiper blades. What are the odds that I will consider Toyota for my next new vehicle?

Great on gas..winter I get 40 mpg summer 34 mpg...2007 and no major issues since. Reliable. Great in snow and rain. Handles amazingly. All basic are met. Easy to maintain. Drive is smooth and power when needed.

Safety for sure when I drive the vehicle. The brand of Toyota, it make from Japan, so many people liked to used that, cause they had valuable to me. I would recommend to my friends. Also Winter time, the snow control, push on there before to drive, makes the car controllable and survey safe on the road.

It took some significant persistence but we finally got a meeting with the GM. Steve Phillips ended up being a good man of high integrity. He apologized for the whole incident and made this right with us and we very much appreciate it.

Ive had my Yaris Toyota hatchback since it was new. Its a 2009 model. And I picked it because I could drive it with a straight leg. I appreciate the size of having a small car. It also had automatic transportation and good on gasoline. I very much like the fate that it has had no mechanical problems and is a small wheel base car for parking and quick turnaround. However, I would liked to have a GPS, automatic speed control, a much more comfortable seat, with satellite and inner wireless connection. Also, my car color is maroon and it gets hotter in the sun.

Bought this Toyota Matrix car due to an emergent need (no time for serious search). Its too low to the ground. As a 4 cylinder, it is a gas guzzler. However, it handles well and has nice design.

2013 Toyota Camry - less than 23,000 mile - Steering Column must be replaced. Dealer has provided details. I have been told a decision has been made... no return calls. Refusal to allow me to speak w/ Mgr.

I inherited this Toyota Rav4 from my mother when she stopped driving. It works good for hauling kids, dogs and gardening supplies plus can handle 5 small bails of straw with ease. I also like the power locks and power windows and I love the 4 wheel drive. The car runs great, good on gas, handles great and can make it through a MN winter. I can make it up my drive way during the winter. But I would have liked better tires and wish it was less like a station wagon. And Id like it if it is higher off the ground, I feel like Im getting into a car and not a SUV. I also wish it had tilt steering and blue tooth.

I called them up and complained about the dealership where I bought the car from. They pretty much told me I got a deal with them by myself to calling the dealer and solve the problem myself. I talked with Whitney and Randal my case # **. If they cannot help you why they are there for? Calling the dealership it’s like throwing the rocks on the wall. I did call. They never called back. This is how Toyota care about their customers. I would never ever buy another Toyota and I would never recommend a Toyota to anyone and I will tell everyone else stay away from Toyota dealers. I feel like like I’ve been discriminated by them because my accent in my language. I’m immigrant from Europe. They take it advantage on me because they thinking I don’t understand. Shame on you Toyota. Shame on you.

Toyota had a recall on the passenger airbag of some of their vehicles. My Toyota Corolla was one of them. I was to take my Toyota to my nearest Toyota dealer for an airbag replacement. I did so promptly. The issue is that I had to travel 280 km (return) as well as take 4 hours out of my day. I believe that I should be compensated for my time and mileage because it was not my fault that the air bag was faulty. I have contacted Toyotas customer service department but they have refused any compensation whatsoever. I do believe this is totally unfair and I am more than disappointed. I used to hear nothing but great things about Toyotas customer service but I have now had two unsatisfactory incidents with Toyota, neither of which was my doing. I must say, I was very pleased with the customer service that I received from the installer of the airbag, the Toyota Northwest Edmonton dealer.

This car is small, fun to drive, gets good gas mileage and is very comfortable. My friends love it annnnnnd I just love it!!!! I have had no problems with it. The air conditioner works great. It handles gooood. I plan to drive it till it falls apart.

@toyota #toyota Too bad your remote start feature is not working right. I should of never dealt with this company. Now Im stuck with a brand new 2020 Corolla with no functional remote start. Im still waiting from Toyota headquarters to call me back! Please rethink your choice of car. Toyota is not the best anymore sad to say. There are a lot of other brand of cars to choose from.

My daughters 2012 Yaris that I bought used within 2013 with about 20,000 miles on it for her graduation gift now in 2017 is cutting off while in traffic and drive mode. She has taken it to not one Toyota dealership but about two or three and they all say its nothing wrong with the car. But it keeps cutting off for about 4 to 5 months. She has to drive about an hour out to her job and I am very scared for her that it may cut while she is in traffic and wouldnt be able to get over... I have made complaints to Toyota main office and they stated no recall was noted for this model. She cant afford to not have a car nor to purchase another one. This is very bad for their brand... I guess I will be working more hours to trade this in for a Honda because Toyota is not the brand I thought they were...

Original owner of 2008 Prius still going strong at 170,000 miles. All original parts. Battery replaced last year by 3rd party. Daily hour commute; with regular maintenance it will last forever! I love my Prius!

I love my Toyota. It is a very good car and was the best one Ive had so far. My family loved it as well. I will always stand by a Toyota. I am going to be looking for another one soon. I would like to improve its safety but the drive was amazing. Very smooth and never had any problems with it.

It is with deep regret that after being a Toyota customer for numerous years and having owned over 10 of their vehicles that I am finally throwing in the towel and no longer buying their cars/trucks. Nothing but problems with my Highlander and Tundra and the company could care less. The brakes are constantly failing and numerous people I have spoken to are saying the same. It is my feeling that Toyota has become a bit like GM did years back and we all know how that turned out. Undoubtedly Toyota was once in my opinion the maker of fine cars but with several of the competitors stepping up more and more Toyota has lost their way. My family has purchased over $250,000 worth of Toyotas in the last few years and I would say we are done. No fault of the dealer as they tried to step up but the company did not and does not stand behind their vehicles. I always enjoyed the residual value of a Toyota but cannot in good conscience encourage anyone to now buy a Toyota product.

I love the Toyota 4 Runner my husband just bought himself. Its spacious. Perfect for my wheelchair, rollator and walker plus groceries. Great running vehicle. He had a Toyota Camry which he had traded in for the 4 runner, it was a nice vehicle but too small for us and unable to fit my medical supplies in it... I have a Lincoln MKX and its small and low in which I plan on trading it sometime soon possibly for the Highlander. Not sure as of yet.

Haven’t had to use it yet but it covers everything bumper to bumper. It’s the platinum level so no deductible, seems very good so far and it’s with Toyota so I feel it’s a good coverage. Will let you know at a later date if and when I get need it or use it.

I took Toyota Sequoia in for Takeda Air Bag recall... Left unable to access the back of the car. I asked if they could check the back trunk of car since the air conditioning might be leaking. They broke the back handle to open the trunk off and CLAIMED it was missing when I dropped the car off. Funny thing is at 6:30 am when I took a case of water out of the back it was just fine. The service manager, Jason said, It is an old car, things break. My appointment was at 7 am, it was there and working at 6:30. Strange? I said they broke and need to fix it and he said that he will not, unless of course, I want to pay. They broke it, I am positive. I asked if they had cameras so we could look at the footage (of them breaking it) and conveniently my car was outside, not near any cameras.I opened a complaint with Toyota Corporate and other than they are lovely to speak with they did not care at all. They are kind and continue to say how sorry they are for this negative experience but claim there is nothing they can do to assist me. I ended up purchasing the part from another Toyota dealer for $129.00. They were unable to install due to their schedule (keep in mind I have been unable to open the trunk for weeks now), so I took it to local repair shop for another $160. My airbag recall cost me! When I told Toyota Corporate numerous times I felt they should cover my cost they said they are sorry but cannot help! Seriously? I told them I have receipts I can give them... nothing. They are like talking to the wall. The dealership (Glen Toyota in Fair Lawn NJ) told Toyota Corporate they offered to install without charging labor, just charging for parts. They did NOT offer this. They offered nothing but rather insisted they did not break it.

The front driver seats edge of my 2019 Toyota Highlander is completely smashed and it makes driving and especially getting out of the car very uncomfortable (not even talking about the look and value of the 3 year old car). I noticed the problem almost a year ago, since then its been getting worse and I asked for the seat replacement last December, when the car was 2 years 8 months old and still under the full warranty. I went to the Desert Toyota and a manager there found my complaints reasonable and submitted a claim.We got a response from Toyota in about a month and they refused to replace or fix a seat under the warranty saying that its simply an outside influence. I believe that its ridiculous since I weigh 120lb and have less than 30,000 miles over those years. Moreover, this is my THIRD Toyota Highlander. Ive had the previous one for about 10 years and no problem with any of the seats with the same usage. Obviously something was wrong with that seat from the beginning and it should be replaced under the warranty.Otherwise, if its just normal wear and tear according to Toyota, what kind of garbage was it made from if it wont even last three years with average usage? Im not even talking about other minor issues that weve been having with that car. My previous Toyota started having more serious issues but only after about 7 years of usage. The first one was almost perfect. It looks like the quality of a Highlander is going down the drain. Definitely, its going to be the last Toyota that we buy.

Called Toyota today. Had a problem with the 2009 Toyota Corolla with their power steering. They claimed that only a service manual was sent out back in 2010. But where they LIED is the fact there is a class action law suit that was just settled on April 4th 2016 saying that we were entitled to a 50% refund for the amount paid on the fix... Instead they LIED and said that there was no other information and when I brought up the suit he said well since its not listed on his end there was nothing he could do... Useless isnt even the word to describe Toyota Customer Service. What a Joke.

So, I brought a brand new Toyota Highlander 2017 in Louisiana. About half a year later, my family and I moved to Indiana. That when we start to go to local dealership to get our car check for every 5,000 miles. After about the fifth time we go there, they told us that the nitrogen metal valve stem caps have melted or got stuck in the tire so they cant get the tire pressure reading. They told us that we have to pay $600 to get THREE of them fixed. But that is just straight up dumb, the warranty should have paid for it. We have a 3 year warranty on the car. But, they were just repeating themselves and not offering any help. They were saying how Toyota doesnt put metal valve stem caps in their cars and they put plastic caps so it dont cease. They told us that we have to call the dealership that we brought it from to tell them about it and what to do. Well, we called the dealership and they said that they do put metal valve stem caps, but it is insulated so it dont get stuck in the tire. Pretty much both dealerships were being jerks and not admitting whose fault it is and making us pay $600 while it was clearly one of thems fault. It was a terrible experience.

Toyota Safety Sense saved my life. I was driving my 2019 Toyota Camry Hybrid, Only 2 months old, on a freeway when I had a seizure. (I know this because I have a dash cam.) I first pulled over to the side of the road just prior to the event. I then had the seizure and when it stopped I was VERY oblivious to my surroundings. I pulled forward on the shoulder and was passing cars in the lanes and finally got onto the roadway. You could hear my lane assist and Break assist alarming several times while driving the 20+ miles down the freeway. When I came to I had ZERO relocation of how I got there. Upon listening and watching the dash cam I HEARD how that blessed car saved my life thanks to Safety Sense! AMAZING! Brian

Contrast to common belief about Toyotas service excellence, I have had horrible experience despite being a Stern user of Toyota since long. They have denied the gear box replacement after 80K running and which is a clear fault which is covered in extended warranty. This clearly proves their commitment to service. This happened immediately after my Fortuner went for service and they put the blame on some rear which happened one year back and after that it has run 20000 kms. I would say please do not believe on their false commitment and customer centric claims as it does not hold ground. I am a customer in Gurgaon and going legal with them purely on technical grounds. We as consumers should not leave these manufacturers to do what they want to and strip our rights and rightful compensation after having paid for extra.

The Avalon is nimble in traffic, extremely reliable, required very little maintenance on 166,000 miles and very high visibility for the driver. The partition in the back seat allows you to put items with extended length like 2x4, pipes and large opening into trunk allows luggage to slip easily into trunk.

Hard to build a new car to order from the site. The combinations offered are too often in packages and allow very little flexibility. Exterior color choices are limited even in high end models. Site is not difficult to navigate. Not all options are available on all models making it frustrating.

This is a great car. It has all of necessities that I think of a car should come equipped with. It has great fuel mileage. Theres a nice smooth ride and a lot of extra perks. Its not too low to the ground so you dont feel like youre sitting on the ground. It also has a large trunk enough space to comfortably fit 5 people. And everything inside is touchscreen. This car also comes in a ton of different colors and you can completely customize it any way you want. Not to mention affordable. And I love the way this car is easy to handle. Its a very nice overall car to have. But I would like to see more features on the vehicle well that would make it more appealing to people who like technology. I would also like it do defrost work faster because here in the cold winter months it takes forever to thaw your car out.

Dependable, minor repairs, die hard reliability. I wont buy American anytime soon, had those and problems. Went with Toyota, Nissan, Lexus... so damn elated I did. Rock solid reliability and dependability!!! Resale was simple and more money compared to the American counterpart. Im sold on foreign vehicles. Even when repairs were needed, they were few and far between. The parts were the biggest money suckered, ouch!

I would like to know if anyone had a ticking or clinging sound, but didnt know from where. I thought maybe I had a nail on my tire so was gonna get it checked out but didnt have a chance to due to my car breaking down and notice that day the noise got louder that day. Well my car started to jerk and smoke from my engine and completely shut down while I was entering the hi-way. Well Toyota is where I maintenance my vehicle and not once did they ever tell me if anything was wrong with my car. I have had my engine light and my maintenance light on, I took it to Auto Zone. First they had told me that it was my battery and starter. So I replaced my battery first but notice that my engine light and maintenance light will go off and on. I thought it was just the starter since It hadnt been replaced with a new one. I also notice that it sounded like the piston were working too hard... Something just didnt sound right. My husband notice that the dip stick showed no oil. So I went to PEP BOYS and did a oil change since it was just around the corner. Then the next day or two it sounded like I had no oil and showed low again, so they redid oil changed again with no cost. After that I recall taking my car to Toyota to do another oil change not too long after that. Its been almost a year since this happened with my lights and oil. Now Toyota is saying that noise that I was hearing was that something came loose inside the engine. I dont believe that for one bit. I believe it was a knocking in the engine due to not having enough oil. My oil change was supposed to be coming up at the end of November. My vehicle has been broken down for about 2 weeks or more and Toyota does not want to fix it. If something came apart in my engine I will call that a defect on their end. Im not an expert of knowing if something is wrong with my car... I would think that theyll be the ones to let me know since I maintenance my vehicle with them. I will never buy another vehicle through them!

My car that had high mileage I sold was 2004 Toyota Echo. Also a stellar performer. This Toyota Yaris was an acquisition as my mom is 94 and is bed bound so this became mine and it is a 2007 with only 25,000 miles on it. I did have to bring it to Toyota for a few recalls and had dialogue with them about some defective cables they said were ok but since the 2007 dont install anymore? But all in all she handles great. A little 2 door hatch back I will drive till shes dead! Cheers!

White Pearl Paint peeling off vehicle in sheets. Due to factory faulty issues with primer that was used. Lots of people are having this issue with that. And sadly Toyota is not willing to admit to the factory problem with the primer. Never again.

My 2007 Toyota Camry - 10 years and the car is still going strong! There was two problems with the car, but these were caused by mechanics at the dealership and NOT by the Toyota factory. Another dealership heard my complaints and fixed the car at NO charge to me without any arguing! They even paid for a rental car! Some say Toyota is boring, I guess if you like a car that never breaks down, then I suppose it is boring! The car just keeps driving without problems, oh, how boring is that! The car was bought 50% on a Toyota Loan. I made my payments for the first year until I received some other money and was allowed to pay the remainder of the loan without further interest and/or penalties. It was a very fair and easy plan to follow. Reason for my review; It is important to not confuse the car with the dealership, that is to say, some dealerships are better than others.

The motors are really good. They last a long time. The drive train is really good. The body will rust off before the motor goes bad. Get good gas mileage around 20 miles to the gallon on most. The seat belts are strong and the air bags dont burn you when they hit your chest. Well already mine didnt. The storing is perfect. It will take a curve like its out of this world and the brakes will stop you on a dime. Parts are really cheap for the most part and the motors if you ever have to work on it besides regular stuff the motors are very easy and simple to work on. I had mine for 15 years and never had any major problems and the motor was still running good after 15 years and I put it through a lot. I mean a lot.

I went to my Toyota where I bought the Brand New Car from them. I went back last week and because there were fog or oil in my vent screen and they told me that I have to get a new one but you do have warranty because we are not going to use it because they we dont know if the warranty department is going to pay us or not. But as a business and customer way that is not right to us when we buy car and they tell You dont worry. You have warranty. Please stop lying to people and do your job what we pay you to do. Please dont buy the car from 1155 Bloomfield Ave, West Caldwell, NJ 07006. They are totally liars, fraud and cheaters.

This is regarding Toyota case #** that I have filed for Toyota Of Dallas when I purchased 2018 Rav4 XLE on April 27, 2018. Its been 4 business days and still this issue has not been resolved yet. Let me describe you the details about this issue - I got the OTD with student grad offer for that vehicle one day prior before purchasing that vehicle and I also filled out my loan application to save 1.5 hours as mentioned in your website. When I came to Toyota of Dallas dealership, the salesman told me that I am not eligible for student grad offer even though I submitted my diploma and proof of income (As per Toyota, I should be eligible to get this offer as I have all the documents and excellent credit history and score). So, I ended up getting another OTD for this vehicle. When I went to Toyota Financial Advisor for this dealership, he told me I can get student grad offer but I have to purchase extended warranty as well otherwise I cannot get that offer. But I had told him that I do not want extended warranty but only GAP insurance. At last, I ended up signing contract as I was exhausted, starving as I hadnt had any meal. Even though I had OTD for this vehicle and I submitted loan application online, it took me about 4.5 hours to get this vehicle out. I know this dealership usually takes time to make customer exhausted so they can play with their numbers. When I came home, and started looking out contract, there should be 2 contracts which the Financial Advisor told me but instead there was 3 contracts (last contract he just attached to my other paperwork). The Financial Advisor told me if I submit last year tax document, then my monthly payment for vehicle will be 406, if not then 419, then how come there was another contract with 456 (As you can see, they make me sign electronically in pad and there was nothing except signature box)? Then I open a case against this dealership with Toyota. So, next day I went to the dealership and told Internet sales manager Syed to let me meet to one of the PR Manager, then he told me, “I am the manager.” So, I told him that I dont know about that. After that, he told me to get out of this building as I was disrespecting him. How I am going to know who he is until he show me some proof? And this dealership is treating customer like a piece of crap after buying vehicle. How can a manager say to customer to get out of the building instead of trying to resolve the issue?So, today I called Toyota again as I had not receive any response yet from dealership. Finally, today I got a call from Director from Toyota of Dallas around 2 PM and he told me that I have to submit 2 years of Tax document in order to qualify for student grad offer. So, at this point the dealership are just telling me whatever they want because another Financial Advisor told me to submit only last year tax document. I told him that and I told him what my numbers should be and then he told me that he will review and call me back. The dealer is closed right now and I have not receive any call yet. Does it take more than 7 hours to review this case? Its been 7 days I have been stressing out due to this reason. So, could you try to escalate this issue to be resolve asap? I wish it would have been a happy purchase but the fraud/false activities of this dealership wont making us customers happy.Also, PFAs for contracts and paperwork and at this point, even though If I submit my tax return, I do not know which amount is going to be my monthly payments? I want to remove extended warranty and GAP insurance from my contract. And I want to re-sign the contract with the Financed Amount 22701.43 (406.58 monthly payments one, after deducting extended warranty and GAP Insurance) because I have put $3000 down payment already and it was a deal I received before going to the dealership. After 4 business days, this issue has not been resolved yet. They make me sign on electronic pad which there was nothing written except the signature box. and found out that they are charging me more amount in that contract than what I was given OTD. Do not sign on that electronic pad. Now, I have 3 different amounts for one car. I would rather spend that extra charge money on lawyer instead letting this business get it. Its not #letsgoplaces, its #letsgocourt #toyota #fraud #fraudbytoyota #toyotafinancialservices #frauddealership #toyotaofdallas #toyotaheadquarters

I’ve owned different makes in the past. GM, Ford, Dodge and Toyotas. Since 1985, I’ve owned several Toyotas. Every Toyota I’ve owned has outperformed the other makes by a wide margin. They are more reliable and more durable than all the other makes. Every Ford I’ve owned needed major repairs because of either substandard build and/or substandard parts. The 2014 RAM 3500 I owned had a substandard design. Back to Toyota, its website is pretty easy to get around. Toyota’s one drawback is its pricing, especially for its trucks. But as the old adage says “you get what you pay for”, and with Toyota it is my experience you get greater quality.

I have a Toyota Matrix and I cannot say enough good things about it. I love to drive it. We bought it used for very cheap and it has worked great for our needs. It is a wonderful car to drive. I like that it is small but has a lot of storage. It gets great gas mileage. It is very dependable. I would buy a Toyota again. It is great except for this one issue I cant stand. I would love if it had a built in cruise control system. It is horrible to have an aftermarket system.

My complaint: The issue of tan color leather seats and dye transferring. Toyota being aware of the issue and not standing behind their product. I recently purchased a 2016 Toyota Avalon. At the time of purchase I purchase the extended. During the first two weeks I noticed that the tan leather seats were changing colors. On the seat and up by the shoulders and in the drivers seat were dark. I reached out to customer service Nationally and locally for assistance on this issue. I was informed that this is what Toyota call transferring. Which means that the dye from the clothing that I was wearing was transferring onto the leather seats. I was contacted by the local service manager at Sunnyside Toyota who informed me that they would do a one-time courtesy cleaning of the leather seats. She informed me this is not a Toyota issue. It was the clothing industry issue. I explain that the leather had not been treated properly because dye should not be transferring that easily to this leather and I wanted to bring the car back. Her reply was, Cars are not like an item you purchase at Target. You cant just return it. She suggested that I trade in the car or I could possibly buy seat covers. Seat covers to cover the leather seats in my car... When I asked if they, the dealership, carry the seat covers she suggested I buy them aftermarket but I needed to be sure that I purchased seat covers that allowed for the airbags in my car. My issue with this whole matter is if your company is aware of this issue why havent they did anything to correct or resolve the matter.

My car is a Toyota and I like it a lot. It is a pretty car and the price of it was a bargain, so I am very happy with the price of the Toyota that I bought a few years ago. Features are pretty standard and the radio could be better. I am glad I bought a Toyota a few years ago. It is now running really well and the color is staying the same. It has had some mechanical problems, so I hope there are no more problems. And I dislike the radio, no electric windows and nothing is really digital, but the car was cheap. I would also like a different color like charcoal. Still, my overall experience with the Toyota is good.

Reliable, is easy to drive, includes updated features and safety features. Adequate space. I have been Driving Toyota Corolla for many years and have been very satisfied. My next car will be a Corolla.

I have owned 3 Toyotas and have always had excellent experiences with them. I love The quality you get when you purchase a Toyota. They have a reputation to last a long time and be reliable. And you see a lot of older Toyotas still on the road. After my first Toyota I decided I would stay with them on my next purchase. And I have not been disappointed with my decision to buy another one. I currently have the Toyota RAV4 and the only thing I dont care for is the size of the gas tank. I feel like every time I turnaround I am having to find a gas station.

I purchased new from Walker Toyota Alexandria, LA. When I reported the drivers seat squeaking with every bump in the road with less than 25,000 miles I was told they only repair it if it breaks! So I have new car with squeaky seat! Very disappointed with Toyota service.

My name is Viren ** and I bought my Venza AWD from Canada brand new with top model and I paid about 46000 Canadian dollar and I took extended warranty for 7 years bumper to bumper. My bad luck that I moved to USA for my business and I didnt know that if I register my vehicle from Canada to USA then all warranty void. And it gone. I paid for my warranty about 2100 dollar and I never use it. They gave me back about 600 dollar in 2015, at that time my car mileage was 68000 kms (about 42000miles). After that I start servicing and oil change in Greenville Toyota for my both car Sienna limited and Venza. I used to pay for just oil about 90 dollar which is too costly. So I start to buy oil from Autozone and one of mechanic he change it for me with 15 dollar labor.Recently 2 week ago I was driving my Venza from 40 to 60 mile zone and suddenly I heard a bad noise and start to come out little smoke. So I just stopped on road and try to check it out and I found that lots of oil was leaking and my car couldnt start again so I towed to Greenville Toyota. They people diagnosis and told me that, Your engine block has hole so your engine is gone and now you have to replace it and cost will be about 7100 dollar. I was shocked, before that never I got any engine light indication and suddenly this happened. I talked with Toyota customer service and try to help me out and how come just 64000 mile engine can gone. And they told me that might be there will be lubricating problem with engine so that is happened. Because of I never did service with them since 2016 so. If I used to service with them then they can try to say something else but never say that about machine faulty or bad parts. I read review online about Venza engine and people says that VVT-i engine is famous to with bad impression.After that I went to Hendricks Honda in Greenville and just ask them about the cost of fixing my car and they gave me quote is 5100 dollar with 3 years or 36000 mile warranty on engine. So I moved my car from GREENVILLE TOYOTA TO HONDA. Today my car is fixed by Honda just like brand new. I used to big fan of Toyota and I am driving Toyota both my vehicle since 2008 but this incident and response from Toyota. I will never buy Toyota vehicle and I will never went to Greenville Toyota. My Venza is low mileage car and driven by my wife all the time just in town and still this happen with luxuries car for I paid almost 50000 dollar and company say your power train warranty from company expired on 60000 mile so we cant do anything. From my experience I learnt that nowadays Toyota has to commitment with customer like used to be. So think about it to buy a vehicle from Toyota. I would prefer to go to Honda or some other car company who can provide good service and at least accept any defect if there.

Toyota - Very good on gas mileage, long lasting motor life and really a great investment for work or travel vehicle. Awesome value while driving low fuel expenses. Comfortable and great for long or short rides. You get more than the moneys worth, through and through. However, I dont like the thin fiberglass. Im worried about the safety and with the size. The compact design is also quite scary when on highways and interstates. Comparing to semis, trucks, vans, it is quite overwhelming where there are large vehicles. Just feels like one wrong move by me or another vehicle, would never end well. Should be more in between passengers and other vehicles.

Brought my Toyota Prius plug in premium in for 6 mo. ToyotaCare. Told it would be ready at noon, its now after 3 and still not ready. Im 90 and disabled. Need to go to CVS for RX, Called 3 times. Just told they would call when car is ready. ALWAYS POOR SERVICE FROM HANLEES SERVICE DEPT. Dont even answer their phone at times.

Only problem I have with Toyota Venza is the alarm goes off for no reason. Otherwise I love the ride. Very comfortable and easy to get in and out. I like the design and I love the extended moon roof.

I am a fan of Toyota and recommend people to buy Toyota Cars. I myself bought Toyota cars. I recently was looking for a Toyota Sienna LE and I spoke to Toyota Klamath Falls and they agreed to a price with me and gave me the go-ahead to come to their dealership for a van even I told them that I am coming far from the dealership more than 60 miles they confirmed me that they will sell at the agreed price. When I and a friend of mine reached there, I double checked (even though the car has scratches all over but they agreed to fix that) with them before running of my credit check, the sales guy again confirmed the same price and asked me to sign on certain papers. I did that, but, after some time he came back with a different price which was $400 more than the agreed price and said either buy on this price or leave the dealership which was rude. I decided not to buy the car on principles I didnt want myself to be tricked on this dirty trick of them. They didnt give us any copies of anything like the documents which I signed and rudely said that they are not giving us anything and leave. We called Toyota customer service but it was not available since it was Sunday. I would not recommend this dealership to anybody and beware of their dirty tricks. The VIN number of the car is **, please beware this car has scratches everywhere.

Purchased a brand new Toyota 4Runner in 2016. At 64000 miles, just over warranty, it experienced a stuck lifter in the cylinder head. Leaked all the oil, and scored the piston walls. No check engine light, no low oil pressure alarm, nothing to signify anything was wrong with the vehicle. Toyota denied the warranty claim and now we are stuck with a 6600 bill to replace the engine. I have always been a toyota fan, have owned them all my life, but I will now be looking at other options. Beware, this could happen to you.

I have a Toyota and it is great on gas. It has lots of features. One of them been the phone on the dashboard. Important for emergency call. Another when you turn on the car, the doors close automatically. Nice design. It has many more things that it would take me too much time. It is a smart car. I just got it last year.

I bought a used 2006 Toyota RAV 4 for 1200 dollars. The miles were already getting up there but I could tell by the look of the car the previous owner had taken care of it. I have 4 kids who take every red cent to raise and this car was within my budget. But I thought if I got a year out of it to beat back and forth to work then it would serve its purpose. It would be a 1200 well spent. Id love to say that when I bought this car I took care of it just like the previous owner, but that would be a lie. I beat the car to hell, I didnt change the oil once in 4 years, not a filter or spark plug. I did nothing for this car the entire time I owned it except replace tires to pass inspection, replace wheel bearings, and put gas in it. This year I took it to be inspected and there is rust on the gas tank and other places and repairs would cost about 1000 dollars. I cant see spending 1000 dollars on a car that basically cost me as much. And there are over 375,000 miles on the thing now. But the engine is still going and the problems are all outside of it. I would love to see if I could hit half a million with this car and I think I probably could. Its a beast. And one of the best cars I have ever owned. Honestly I treated it so badly I dont know how its still running. But it is. Best car I have ever owned. Sadly I will be looking for a new beater for work as I cant doing the repairs makes any sense. But I would recommend this car to anyone.

Purchased my Tundra new in 2002. I cared for this truck inside and out except when it came to my rusted and unsafe frame. My truck is in excellent mechanical condition and I get a lot of compliments on its appearance. Everything works great with 107,000 miles logged. My mechanic says he probably will not be able to pass the truck for inspection within a year or so. His advise, get rid of it and trade it in. I usually like to sell my trucks outright but he says that I will create a bad situation to sell it to a friend or a private party.So, I have driven Toyota cars all my life and I really take care of them. There is nothing wrong with this truck! Because of the safety issue I will need to trade my vehicle (while I still can) on years before I should need to. Toyota claims there is nothing they can do and its my problem. Bottom line, I will never purchase or lease another Toyota vehicle and will let my children, friends and others know. Bad customer service! Toyota has lost a customer(s) for life. Penny wise and dollar foolish.

Ordered a 2019 RAV4 Hybrid on March 7. The dealer informed me that it was built on May 27 and should be delivered in about two weeks. Its now July 11 and I am still waiting. Toyota will not tell me why delivery has been delayed. No one at the dealer or at Toyota Canada HQ will come clean about the reason for the delay. I will never buy a Toyota product again.

I purchased my car here at the Toyota dealership on Thornton Road in April 2018 and ever since I purchased this particular car the check engine light has been on. I have taken the car to the Volkswagen dealership at the Toyota dealership where I purchased the car here over five times to get serviced and after weeks of them keeping the car nothing has worked or been rectified. The check engine light is still on and I have not been treated fairly as a consumer. I have been sold a lemon and their cars here are not reliable. It scares me to know that I invested money hard earned cash money to this company and they disrespected me by selling me a car that is not reliable.

I have owned two Toyota Camrys (1999 & 2005). The 1999 was a V6. I dont need to be specific other than to say, if you want drive a car that can easily last more than 200,000 without the expensive repairs, this is the brand to consider. Toyota should definitely earn the Most Reliable Japanese Car award. Look around when youre driving. What do you see most? Toyotas, BMWs, Hondas, etc. I dont remember any rental car companies that use Toyotas, which means every Toyota you see on the road are either owned or leased, and not rented. (I might be wrong, btw.) So, something for you to consider the next time youre in the market to buy cars.Tip to all the Toyota owners: If your mechanic tells you something is bad and your has less than 75,000 miles, he is lying to you. I have brought my Toyotas to many local shops (to save money from dealerships exaggerated cost for repairs) and they have suggested to replace the water pump, the radiator, this or that. I was wary and skeptical with their scare tactic approach, so I didnt fix it at that time. Now, 7 years later and with 127,000 miles, its still running smoothly. Of course, you still have your routine maintenance that needs to be replaced every few years (air filter, tires, batteries, etc). One mechanic told me, A Toyota with less than 100,000 is still considered almost new. You just have to make sure to change your oil every three to four thousand miles and tune up your car every now and then. These are his words, not mine. My owner manual states every 5000 miles for each oil change, but I think that also depends on how you drive it and how frequent it is driven. You can save a lot of $$$ if you buy it used.Bottom line is, if you want a car for the long-haul of saving money for many years to come, you should definitely consider buying a Toyota. Now, sometimes I wonder why Toyota owners even own Toyotas. I know I drive it because this car was handed down to me and Im just waiting for it to break down. I mean, lets face it: Tundra drivers dont drive it to haul stuff. (There are many other stronger trucks.) You cant show off your social status with an Avalon. (Again, there are way more other choices.) You cant pick up girls with Camrys. (Not sporty enough to be a sport car and not luxury enough to be a high-class car.) A Corolla is good for what? Prius are well-known for their electric cars, which have been in high demand this past decade. In my opinion, I think you will want to get rid of your Toyota before it will stop working on you.

This car can take a beating and still be dependable. Its good in all kinds of weather. I feel safe in it. Especially on highways. I also like that it is a 4 door with lots of room inside. I like how I have control over all door, windows and locks and that it is an automatic and that everything works. I also like the adjustment room for both front seats and the high roof. However, I would increase the size of the air vents. When I put the back seat down I would increase the opening to the trunk. I would also make the roof a little higher and not have the seats so low. It makes it hard to get in and out of car.

I really like all the features of my Toyota. According to my research, it has good performance and repair reviews. The car has ample trunk and seating space and the seating and spacing in the cabin are all very comfortable. I also love the sound system because it is loud and filters throughout the cabin. I enjoy the cars sport and eco modes because they give the car more versatility than my last car. However I wish that this model was a four wheel or all wheel drive vehicle. I miss that about my old car. I would also have the spare tire on the back because that gives the car a more rustic and adventurous look.

Toyota went out of their way to make their cars more affordable. I was offered a First Responder Discount. Then they also had a $1000 rebate. Their vehicle is extremely reliable. I have traveled extensively with it and put it through its paces and been very happy with its performance. I also tow a 3000 lb camper with it and it doesnt feel like its back there. Highly recommended all around vehicle. For reference, I drive the 2018 Toyota 4Runner.

Sequoia is comfy and sturdy! Great family truck. The back hatch handle goes out on the 2003. And last week the water pump went out. $1,000 repair. Other than that it’s been almost trouble free for 174,000 miles, with regular maintenance.

I purchased a new Toyota Camry-LE in 2003 at Toyota Dealership in Riverside Ca. After less than 90,000 miles I began experiencing engine problems, ie, gray smoke emitting from my tailpipe when first starting my car in the morning. On 9/7/17, I left my car with my mechanic, Moe. After several hours inspecting my car and performing a compression, he believed I had major engine problems and stated that this type of car should not experience this problem at a low mileage. He checked to see if there was a recall on my engine and found none. He advised me to check with Toyota Corporate office to see if they could help me. I checked with Toyota Corporate office in Torrance Ca. I contacted their office and they stated I should not have engine problems at this low mileage. The next day I took my car to the dealership to be inspected. I told the manager that my mechanic suspected engine problems. When I went to pick up my car the same day, the manager said I had not engine problems. However when reading the report on my car, the mechanic recommended an engine teardown. No test were run on this car (compression test). I asked to speak to the mechanic and I was denied. I then returned to my mechanic and authorized a teardown to find a bad engine. I replaced the engine for $ 6,85.91. I decided to send this to the manufacturer in Plano Texas with all the receipts, oil changes, tires, fluid changes, belts, etc. In speaking to a manager named Nancy at this office, I was denied any financial help stating that there was no record of me using Toyota for repairs. I reminded Nancy that it states in the Toyota manual that Toyota will not deny a claim because you choose a service provider other than Toyota. Nancy insisted on sticking to her story, that I must use Toyota services. I realize the warranty has expired, but what options do I have?? I paid a lot for this car, and believe I deserve better. Any suggestions? Thanks.

Amazing trunk space, lots of space for kids and supplies, great sound system, and great mirrors. Love the 3rd-row seats, stow and go 3rd row, and love the rearview camera. Power sliding doors, spacious interior, optional 8th seat, and easy access to 3rd row seats. I wish it had front view camera, sunroof, built-in vacuum, parking assist for parallel parking, power trunk, easier access to opening windows, and better-tinted windows.

My Venza is my favorite car so far. It has been very reliable and I have only had to do routine maintenance. I really like the sporty look of it and there are vents in the back. The back seats are comfortable and they fold down easily to provide a lot of storage space. Also, the car has good pick-up and I was impressed with the gas mileage. However, the cabin could be quieter, the road noise is pretty loud and the engine seems loud as well. My automatic locks are not working right now, either. But overall I am satisfied.

The Matrix is a great vehicle. The first time I bought one, I got a color white. It cost a lot but I wanted to pay for something with extra features. It had superior steering and brakes. It could accelerate and stop okay. Also side to side was fine. On the highway it drive same as the other cars. It handled okay at high speeds. But I once had to take it to Toyota because I notice the headlights stay on during drives. Then, sometimes the battery would get too hot and I need to pull over to let it cool off. Mostly it was fine if it was watched closely. Also, the airbags needed improvements. I got a notice sent to me saying that they were in recall.

Purchased a new Toyota C-HR four weeks ago. The windshield cracked company across, right to left, car is not safe to drive. Replacement windshield is not available for minimum TWO MONTHS. Toyota will do NOTHING to rectify the situation, I now have a new vehicle that I am making payments on and cannot drive for at LEAST 60 days. Toyota has been 100% unwilling to do anything, I also will have to pay my insurance companys 245.00 deductible. Again, Toyota has be completely non-cooperative. Summary: I now own a brand new vehicle which cant be driven for at least two months. This is my third and LAST Toyota purchase.

After purchasing a Toyota certified Venza that as used, I noticed the steering column as shaking making rattling noise in which there are tons of complaints. I contacted the Toyota corporate and they agreed to have it looked at. When they finally found the problem and I was right, they denied me of getting it fixed. They told me to call the Kia dealership in which I purchased. However, why would I have my Toyota certified vehicle fixed at a Kia dealership. Then they told me to buy a warranty. But if the car has a precondition, it wont get fixed anyway. So now Im out money and instead of their price of 300 I will have to pay 1300. Im so upset. I was almost in an accident a couple of weeks ago for failure to control my steering wheel.

I am really grateful that Toyota carries them warranty but I also think that it shouldnt cost anything. Im disabled. Aint get no stimulus. Has no nothing. No help and I cant afford to pay for a warranty on my car any longer so I think that you guys could be helpful with that.

I purchased 2015 Toyota Camry LE Hybrid from Toyota AutoNation, Austin, TX. I bought also 5 years protection plan. My car is 29K mileage. I have visited Richardson, TX last Friday and they charged me $88 for service and told me that, I could only go to Austin Toyota AutoNation or PepBoys for service free. Isnt that weird, you are paying additionally $1800 to take care of your car by Toyota and they tell you this. While I was buying this protection plan I dont think so someone mentioned it because I wouldnt buy then, I check all documents and never seen anywhere at all. Please contact me asap. Thanks.

The warranty covers trip interruptions paying you up to $150.00 a day if the car is in the shop. Also $0 dollar deductible on all repairs with towing included to the closest Toyota dealership. 10 years or 125000 miles of coverage.

I purchased platinum service for approx. $900. I was not given 2 ignition keys but, rather 3 mechanical ones. I was promised another ignition key but after regular efforts on my part, never got one. I finally lost the one and only key I was given (2 years later, last month). I was given 3 estimates, ranging from $300 to $500, then after my car was towed to the dealership was told it would be $700 plus $200 for second key. Nothing is in the manual stating the extreme consequences of not having 2 keys. In the certified checklist, it only states master key. I feel like an essential part was not included; the second key. I was handed off daily from service dept to sales people resulting in not having my vehicle for 1 1/2 weeks when I gave in and paid up. Very poor customer service and hidden costs of new key.

Software does not work, no radio, phone, music, etc function. So poor quality Toyota car! Screen cant be initiation by self??!! It has been connected Toyota for half year. I got nothing! So poor service after sold car of Toyota! Its so regret and purchased three cars from the Toyota so far! Bye Toyota for forever! For Customer no way.

Absolutely love this car. Very fun and great gas mileage. The only thing I dont like is there in is not trunk or back seat space but for me its okay since I dont have kids and arent planning on it.

I recently leased a 2017 Toyota Mirai. I intended on using this as a primary vehicle that I would use for work and for my family. I have 2 kids, 6 and 3 that require a car seat and booster seat. As a loyal Toyota customer, who has owned and leased 13 different Toyota or Lexuss in the past, I was very disappointed to learn about how hard it was to install car seats and access the latches and buckle seat belts when using car seats and boosters. Every Toyota vehicle that Ive been in, with the exception of the Mirai has a very easy to access latch system for installing car seats. I love it because this is something parents do not enjoy doing and when we need to do it, we are usually in a hurry. However, the Mirai, to my surprise is nearly impossible to install car seats. My wife tried for 20 minutes the first attempt and failed with tears in her eyes. In order to install the car seats you need to be strong and cram yourself into the backseat in order to get enough leverage to install the latches. It takes a lot of strength and practice in order to get these in. The second problem is once the booster is installed the seats arent wide enough and the fixed center counsel is in the way of being able to buckle the seat belt. My 6 year old cannot do it so I have jam my hand in the middle of the booster and the counsel and buckle the seat belt. It usually hurts but I have no choice. I have been very disappointed dealing with Toyota on this issue. They really DO NOT CARE about this problem. Obviously there is no fix to it so they basically tell me I need to live with it. However, for $536 per month, I spend a lot of money on a car that has a defect. I have begged Toyota for help. They have not offered any reasonable solution. They basically want me to go away and stop complaining but I feel as though, I spend a lot of money to get a car that does not performed the way it should. The design is terrible, this is a safety issue that needs to be addressed because I have to use it and Toyota just wants to keep taking my money while I have to suffer.

40 plus years of buying nothing but Toyota. 4 in my driveway right now. But no more! They used to be excellent about addressing defects in their vehicles. No more - they refuse to correct flawed HID headlight systems short of paying them about 4,000 for replacement with the improved headlight assemblies. They were always on top of safety issues in the past regardless of whether your vehicle was still in warranty or not. Even when recalls were not mandated. Obviously when they wont take care of widespread randomly failing headlights, that policy is no more. So I say - Toyota no more!

I bought a Toyota Sienna 2015. I drove only 15k in 35 month. Found 3rd row both seats handle cracking. I took it to Dealership in High Point North Carolina. Dealer said cracked handle is not defect. Cracked handle not cover in 36000 miles warranty, I called Toyota they said same thing. This is my last Toyota. I am very disappointed with Toyota.

I went to test drive a car and they refused me to drive it till I sign the agreement to accept the car value of 10.000 over the market price. I cant believe that. I called Toyota and I filled a complaint to stop the fraud.

I have been a loyal Toyota customer since the year 2000 buying and leasing multiple vehicles for my personal use, my husband and as the kids got older for my kids. Today 8/30/2019 I had the worst customer experience and left Team Toyota (Route One NJ) in tears. The service department manager has no empathy, no customer service skills. I bought 16 vehicles from Toyota and I am due to get my daughter a vehicle her senior year, It will not be a Toyota. They lost me as a customer. No loyalty towards customers, no care, no empathy ... I am done with them and I will be writing a letter of complain.

I purchased a 2014 Toyota Highlander from Northwest Toyota on Aug 30, 2017 for $36,750. As it was used, I purchased extended warranty insurance for 1800 dollars which would give me 3 years of warranty. I was told by the financier that this was called bumper to bumper insurance and to be assured if anything goes wrong, it will be covered.3 1/2 months after purchase I was having problems opening and closing the hatch. I went on the Toyota Forum and found out this was and is a common problems with 2014 Toyota Highlanders. I wasnt worried because most people said Toyota covered the costs for fixing it. I booked an appointment with Toyota and was told the insurance only covers the motor for the hatch but not the struts. The motor costs about 400 dollars and the struts are over 2000 dollars. I then looked up what is covered under the extended warranty and there is no mention of the hatch at all. There is also no mention that it is not covered. I have requested Toyota fix the whole thing or refund the 1800 dollars I paid for the extended insurance. I have not heard anything back.

I have driven a Toyota for the last 11 years. My first was an echo then I bought a new corolla ascent in 2008. I loved that car and nothing ever went wrong. I would have given a 100% satisfaction. In Oct 2015 I traded it in for a corolla ascent sport. What a difference - First of all I did a hill start and smelt burning or petrol. When I complained to Toyota they said its my driving... Ive been driving for over 20 years and never experienced this before.And in June 2016 I find a hole in the seam on the back of the driver chair. My instinct tell me that it is a weak material/stitching but also a weak joint in the manufacturing of the chair itself. Toyota tell me its the material and will change the seat cover. Today 21 June 2016 I drop my car off at the service centre. I stress my concern on the weakness of the chair itself. I pick my car up and they havent changed the cover, they have ordered a new back for the seat. I was right, it was a fault in the chair itself. Shame on Toyota. They were always right up there with safety. Now Im not so sure. This seat would have crumpled had I been in an accident. I describe this car as ascetically lovely but cheap manufacturing. I would never have said this pre this car.

After purchasing this vehicle, I think it is the best overall automobile I have ever owned. It has only had 1 major repair done to it since I bought it in 2007. And I still drive it right now and it runs like a kitten. This vehicle has had a air conditioner that has never had any work done to it since I bought it in 2007 and it is a 2002 model. And it still has electric windows controls that all still work. That is called great Toyota technology. I am going to continue driving this vehicle till it is about shot then I will look for another and it will be either a Toyota or Nissan as they have my interest right now.

Contacted customer service after a recall of my 2017 Toyota Tacoma was approaching the third month of me being without my new truck (due to the recall). I had to cancel a road/camping trip that I had planned and outfitted my new truck to go on. Also, had to keep going to their rental department to renew their loaner car- time and money spent doing so. Was disappointed and contacted customer service to see what they could do to make it right. Got the complete chase your own tail from their customer service. LONG on hold wait times, rude and dishonest customer care agents, no help, run around, waste of time. Did nothing to make my experience better. My third new Toyota that I had purchased, and I generally like the product, but I will never buy another vehicle from Toyota purely because of how I was treated and their total lack of customer care.

The 2019 Toyota RAV4 Hybrid only allows for Apple Play compatibility when using the GPS system. I dont have an Apple phone. I have an Android phone. Toyota refuses to update GPS system for compatibility to Android. They only did this in 2020 to include both Apple Play and Android capabilities. They refuse to update my 2019 that I purchased October 2019 and I feel that they are favoring Apple. Not everyone has an Apple phone, me included. I feel this is discriminatory towards those owners of Android phones and that Apple has paid off or done a deal with Toyota to exclude Android Users.

Air conditioner died after 43,000 KMS. It will cost $1400 to repair I have never owned a car with an air conditioner die with less than 150,000 Im. I will never buy a Toyota product again. Time to trade in for another vehicle before something else happens. So much for Toyota reliability.

I bought my wife a 2016 Toyota Highlander AWD Platinum at the end of August. She told me she was having to clean her seats every week because of color transfer onto the leather. Turns out, any color other than white or beige was transferring to the seat. I contacted the dealer. They offered to clean the seats. I told them I needed a better solution than bringing it into constantly be cleaned. I also reminded they that I expressed concerns about the leather color and was reassured of Toyotas high quality. So they offered to have the seats reupholstered for $2000 or to trade it in and pay $3500-$4000 for the same vehicle with a different interior.At this point I have only had the vehicle for 2200 miles and 3 months. Since I didnt agree to the terms the dealership gave me the Toyota number to call. I called, they asked that I take to a local dealership to be evaluated. The Service Manager said Toyota knows this is a problem and he cant do anything because they wont do anything. He even called Toyota Corporate number and explained that I was the 3rd customer this month with the same issue. The representative then tells us that if its not deemed a defective then nothing can be done. I asked to speak to someone else. I was told I could write a letter. So at this point I told the representative that I bought a product in good faith and it is unreasonable to have to clean it every week. She then told me she has explained Toyotas position. I told her I wanted to exercise my right to file an arbitration. She said someone would contact me in 3 days.A person from Toyota contacted me and told me he was going to act as my advocate. I explained my situation and he said he would contact the Toyota Distributor. About a 2 weeks later he calls me back and tells me the Distributor and Toyotas stance is that this is not a defect so no action is required. This Advocate didnt even call the right Distributor, but quickly dismissed me by saying it didnt matter. So I once again said I want to file an arbitration. He told me that Toyota would not find cause for me to file an arbitration.I told him that was not Toyotas decision to make and that I am entitled to file an arbitration. I wonder if this was the same position they took when people called to complain about their cars accelerating and causing accidents. Toyotas answer to taking care of the customer is simple... Distributor- pay more money for the same thing. Q` Toyota Corporate- if it has not been deemed a defect then we dont care. I have owned 5 Toyotas, but this lack of customer care tells me a lot about the current company I am dealing with. Toyota use to take pride in their products, but not anymore.

Toyota Yaris is a compact vehicle. The color is bright red. It is a 5 door hatchback and seats five people. It is excellent on gas mileage and fun to drive. It has an economy button which, when in traffic, it saves gas. The engine is very quiet and the air conditioning system is adequate for the size of this vehicle. It has never had any mechanical problems and is a totally reliable vehicle. It is just a basic vehicle with no frills. I chose this vehicle because the down payment was low and the monthly payments are affordable. But I dislike that this vehicle does not have automatic seats and everything must be done by hand. The radio and cd player are adequate for this vehicle however the sound speakers need to be upgraded. There are no speakers in the backseat area so listening to music from the backseat is strained.

I have owned many cars and this is by far the best car I have ever owned. Handling is a dream. Power is just enough to climb steep hills without beating it up too much. Braking is great for the weight of the car. Gas mileage is phenomenal. I consistently get 30 MPG on highways and 26-28 in the city. Have had zero issues with this car since I got it and keep it well maintained.

I bought this 2010 Toyota Sequoia over a year ago with 100000 miles. It is white, which is easy to keep clean. It has been very dependable so far. It has never stranded me and I love the moonroof and the audio system too. It also handles well for a large vehicle and I feel safe in this vehicle. But it only gets about 15 miles per gallon and it is expensive to operate. It is also hard to park due to its gigantic size. I wish it had some other features on it like a keyless entry. But Toyota is a very good brand.