As with most Toyota’s bulletproof comes to mind and this vehicle is no exception. Good connectivity in car along with a fairly comfortable ride. Drive range is good considering the weight when fully loaded, I averaged about 850kms for a full 76ltr tank. Great towing capacity at around 2 ton coupled with a deep tray gives you plenty of space. All around great car.

Vehicles that have soy based wire coverings and companies not telling customers is awful! Especially when you purchase a brand new one and you have to replace out of pocket $4000 before its a year old! Also I was told after the fact that theres some kind rodent tape I could put on it after they replace the harness at my cost or turn it into our insurance and we still pay our deductible! Toyota should be a shamed of their self. I had a used 4 runner for 7+yrs and never had any major issues. Which is why we purchased the new one. This issue many people are having and toyota doesnt want to cover it under warranty is ridiculous! So disappointed! Get the rodent tape before your wires are bare!! Beware vehicle owners!

My daughters 2012 Yaris that I bought used within 2013 with about 20,000 miles on it for her graduation gift now in 2017 is cutting off while in traffic and drive mode. She has taken it to not one Toyota dealership but about two or three and they all say its nothing wrong with the car. But it keeps cutting off for about 4 to 5 months. She has to drive about an hour out to her job and I am very scared for her that it may cut while she is in traffic and wouldnt be able to get over... I have made complaints to Toyota main office and they stated no recall was noted for this model. She cant afford to not have a car nor to purchase another one. This is very bad for their brand... I guess I will be working more hours to trade this in for a Honda because Toyota is not the brand I thought they were...

White Pearl Paint peeling off vehicle in sheets. Due to factory faulty issues with primer that was used. Lots of people are having this issue with that. And sadly Toyota is not willing to admit to the factory problem with the primer. Never again.

It took some significant persistence but we finally got a meeting with the GM. Steve Phillips ended up being a good man of high integrity. He apologized for the whole incident and made this right with us and we very much appreciate it.

I had been driving Toyota Vios 1500CC for 10 years, few repair needed and satisfying performance compare to other car at similar price, allow to be sold in Malaysia. The overall quality of the Toyota Vios is satisfying at this price, just the agent providing the service on behalf Toyota is disappointing, not up to the Toyota quality and no better choice for the situation in Malaysia.

Several months ago, my wife took our Rav-4 to the dealership for regular service- an oil change. My wife calls me later on to inform the car had leaked oil out onto the driveway and adjacent road. The dealerships service department had cross-threaded the oil filter, causing the leakage. Several months later we received a bill from the dealership for towing and the rental car (they gave us a rental and hauled the car back to the dealership on a rollback). We, are afraid to do further business with Toyota or, their dealer. Nothing preventing them from loosing a few transmission bolts, engine, etc. Bottom line, Toyota, could care less about the disingenuousness of their partnership counterpart - i.e., the dealer. Sadly, this has caused us to consider having to get rid of the vehicle due to these unresolved issues, lack of service, lack of product support and, moreover, lack of professionalism. I am very, very disappointed. We, will never purchase another Toyota based upon this experience. As for the Toyota corporation, they stated there was nothing they could do, it was a privately owned dealership. Really? I, mean, really.

In 2015 I went to a dealership in Lawrence, KS where I was approved for a car loan for the RAV-4 hybrid. In hindsight I am not sure I should have been approved for the loan. I told them how much I thought I could afford a month with insurance included. They quoted me a price, when I said I couldnt afford the insurance the floor manager said that he would make a phone call then sold me liability insurance. He said I didnt need comprehensive insurance only liability. After a few months I realized I couldnt afford the payments. I went to the dealership in the new state I was living to ask for advice about what to do in my situation. They insisted that I go in person to speak with one of their sales reps. When I arrived the sales rep I was assigned was relentless. I got flustered, I had mentioned several times I needed to leave to take the night to think about what to do however, I ended up leaving with a car I didnt want. I was a single mom, my daughter was getting restless. When signing the paperwork we looked into switching the insurance plan over to the new car, that is when I was told that legally I was required to have full coverage insurance on a car if you have a loan. In the end I left with a car I didnt want because I thought it would be affordable but cost me the same. Since I have had this car (2016 Prius), the handle came off when I went to open the door. The dealership said they wouldnt cover the cost because they determined it had come off due to someone forcefully opening the door. Three years after having the car the AC stopped working. I was told it was due to the air conditioning radiator damper servo sub assembly malfunctioning. I was told again that Toyota would not cover the cost to repair it and it would cost me over $1,000 to repair it. I do claim responsibility for my naivete and for not educating myself more before walking into a car dealership. My experience was not great. I suspect the dealership in Lawrence is manipulating paperwork to give loans to people who would otherwise not be approved for those loans. And erroneously advising customers to purchase liability insurance. I will never buy from Toyota again. I would never advise anyone to.

I love the Toyota 4 Runner my husband just bought himself. Its spacious. Perfect for my wheelchair, rollator and walker plus groceries. Great running vehicle. He had a Toyota Camry which he had traded in for the 4 runner, it was a nice vehicle but too small for us and unable to fit my medical supplies in it... I have a Lincoln MKX and its small and low in which I plan on trading it sometime soon possibly for the Highlander. Not sure as of yet.

I have dealt with the Ganley (formerly Geller) dealership for 40 years. During that time the service department and sales consultants have for the most part been exemplary. I was distraught when my 2013 Scion XD was totaled by a driver running a red light. No one was injured or killed; however, I could barely think straight about a replacement car both with financing and the Scions unavailability.Sales consultant, Matt **, was outstanding and empathic about my situation. He is a star when it comes to following through with every detail. Dan **, John, and Mike ** are incredible in Service. All this dealerships mechanics also work on Mercedes as it is a dual dealership - a definite added advantage. Matt advised me that the 2019 CH-R XLE would be a great car for me and take away the sting of my losing my prior car. He was correct. The CH-R XLE has beautiful styling and has so many safety features that my car insurance rates went down. Ganley Toyota is a wonderful dealership and truly represents the Quality of the Toyota brand.

I always had a good trust in Toyotas reliability but no more. I bought 4 Toyota cars in different times and my first car was new Corolla 1983. The last car Camry 2009 which has engine consuming oil problem. Toyota refused to address the issue. I further researched on the net that Camry engines year 2007 to 2011 has same problem and Toyota is less of care. Finding excuses not to fix the issue. All Camry owners are suffering. The problem started after standard warranty was expired. In 2014 Toyota after a class action suit filed by the Camry owners to extend a warranty program which has lot of loop holes and many owners still couldnt avail it and Im one of them. Toyota corporate refused to address the issue. I think the best thing is to stop buying Toyota as it is no more reliable car. Toyota is anyway most expensive to its competitors I.e. Honda, Nissan, Subaru, Mazda etc. I will not ever buy/lease Toyota anymore.

I purchased a new vehicle from Toyota last year. The vehicle came with one bad tire. Getting that one tire replaced was a complete nightmare. Since that FINALLY happened, after much drama, I still have to deal with service. Again, a horrible experience on all counts. NEVER again will I buy a Toyota vehicle. Dealing with this company is like dealing with children or used car salesmen all day, every day. The dealerships do whatever they want and Toyota throws their hands up and says they can do nothing. Wouldnt recommend buying a Toyota folks!

I have been very happy with my Yaris and plan to keep driving it as long as possible. It has been reliable and has met my needs. I believe it was an excellent value. It is very fuel efficient and was economical compared to other cars or SUVs. I have been able to put a lot of miles on it with few repairs. However, it does not handle well in snow and ice. It doesnt have power windows or a key fob. It doesnt have cruise control and there is a lot of road noise. I also dont have Bluetooth or an auxiliary audio jack. Nevertheless, I like that it is small and easy to park and turn. I like that is a make of car with a good reputation.

Ive had my Yaris Toyota hatchback since it was new. Its a 2009 model. And I picked it because I could drive it with a straight leg. I appreciate the size of having a small car. It also had automatic transportation and good on gasoline. I very much like the fate that it has had no mechanical problems and is a small wheel base car for parking and quick turnaround. However, I would liked to have a GPS, automatic speed control, a much more comfortable seat, with satellite and inner wireless connection. Also, my car color is maroon and it gets hotter in the sun.

I purchased a new Toyota Camry-LE in 2003 at Toyota Dealership in Riverside Ca. After less than 90,000 miles I began experiencing engine problems, ie, gray smoke emitting from my tailpipe when first starting my car in the morning. On 9/7/17, I left my car with my mechanic, Moe. After several hours inspecting my car and performing a compression, he believed I had major engine problems and stated that this type of car should not experience this problem at a low mileage. He checked to see if there was a recall on my engine and found none. He advised me to check with Toyota Corporate office to see if they could help me. I checked with Toyota Corporate office in Torrance Ca. I contacted their office and they stated I should not have engine problems at this low mileage. The next day I took my car to the dealership to be inspected. I told the manager that my mechanic suspected engine problems. When I went to pick up my car the same day, the manager said I had not engine problems. However when reading the report on my car, the mechanic recommended an engine teardown. No test were run on this car (compression test). I asked to speak to the mechanic and I was denied. I then returned to my mechanic and authorized a teardown to find a bad engine. I replaced the engine for $ 6,85.91. I decided to send this to the manufacturer in Plano Texas with all the receipts, oil changes, tires, fluid changes, belts, etc. In speaking to a manager named Nancy at this office, I was denied any financial help stating that there was no record of me using Toyota for repairs. I reminded Nancy that it states in the Toyota manual that Toyota will not deny a claim because you choose a service provider other than Toyota. Nancy insisted on sticking to her story, that I must use Toyota services. I realize the warranty has expired, but what options do I have?? I paid a lot for this car, and believe I deserve better. Any suggestions? Thanks.

New Entune interface is horrible. Toyota completely ruined the mobile interface with their so called app suite that doesnt contain any actual apps. My 16 Prius system is so much better. At least it has something a real person can use. To do anything you have to plug your phone in and use the apps on that. What is the point? Just about every other manufacturer has a better interface, Toyota doesnt have one at all. Go buy a better vehicle with technology thats actually useful....

In my life Ive had Chevys, Fords, AMC and Nissan along with Toyota. Todays cars and trucks are not made to last. You would be lucky to get 75,000 to 100,000 miles of trouble free use out of America cars. Very sad. Seem we made them for the masses. But Toyota is incredible for what you pay, as long as you take care of it maintenance wise. You can very easily run it for 300,000 to 500,000 miles. Which is why I buy them, I got 350,000 mile out of my last Corolla and now I have a Tacoma that has 130,000 miles and still runs great and along with that everything still works on the truck.

I received my Toyota Yaris 2007 (sedan) as a Christmas gift while in High school in 2010. At the time it only had 26k miles on it, now it has 185k and shows no signs of giving out. Between high school, college, road trips, and long daily commutes, I have put this car through the wringer! Outside of routine oil changes, I haven’t had to spend much on maintenance. I have had to replace the belts a few times, brakes twice (first shop did it wrong and did not even replace nor check the rear brakes), and now it needs a new wheel bearing. I would say that’s pretty good for such a small car with high mileage. I am now looking for another car because I have a little one and the compact size does not agree with a growing toddler. But I won’t be trading in this car. I’ll be passing it down to my niece. Toyota really does prioritize dependability!

My mother used my car (better mileage) to pick up my daughter and once they came my car was parked in the garage with the door closed. I never questioned to check since my mom usually does this task just fine. I know her memory isn’t as sharp as it was 5 years ago but at age 62 she is showing some decline in memory. Anyway, I luckily needed to put boxes away in the attached garage and that’s when I found my car running with the garage door down with keys inside. It had been running for over an hour. The only thing that kept me and my kids from suffering was the electric features on this car kept the car from using gas to create CO levels quickly. There was some CO released enough to give me a headache but it could have been a silent killer for my family that night as we weren’t planning on leaving the home for another 30 hours. I was just questioning last week why I still pay my higher car payment on a great mileage vehicle when I work from home but now I know why. I won’t be trading her in anytime soon... it saved me and my kids lives.

I purchased my car here at the Toyota dealership on Thornton Road in April 2018 and ever since I purchased this particular car the check engine light has been on. I have taken the car to the Volkswagen dealership at the Toyota dealership where I purchased the car here over five times to get serviced and after weeks of them keeping the car nothing has worked or been rectified. The check engine light is still on and I have not been treated fairly as a consumer. I have been sold a lemon and their cars here are not reliable. It scares me to know that I invested money hard earned cash money to this company and they disrespected me by selling me a car that is not reliable.

@toyota #toyota Too bad your remote start feature is not working right. I should of never dealt with this company. Now Im stuck with a brand new 2020 Corolla with no functional remote start. Im still waiting from Toyota headquarters to call me back! Please rethink your choice of car. Toyota is not the best anymore sad to say. There are a lot of other brand of cars to choose from.

Dependable, minor repairs, die hard reliability. I wont buy American anytime soon, had those and problems. Went with Toyota, Nissan, Lexus... so damn elated I did. Rock solid reliability and dependability!!! Resale was simple and more money compared to the American counterpart. Im sold on foreign vehicles. Even when repairs were needed, they were few and far between. The parts were the biggest money suckered, ouch!

Perfect car for us. Totally reliable. 84,000 miles and we have only had to replace the battery. It is a 2015. Can’t ever go wrong with Toyota! Great ride. The back seat fits 3 large adults easily. Sound system is awesome for a 5 year old car. Wish they still made them!

We leased a brand new 2019 Toyota Sienna XLE and after a few weeks it got a terrible mold smell. After being in the dealership shop for a few weeks we were told that it had a leak in the sealant by the side panel which was causing rainwater to leak in and gather underneath the mat by the driver seat. There was lots of mold growing there. Its unbelievable how a car can come off the Toyota assembly line this way. All our car seats, Clothing and personal belongings developed a terrible mold smell and had to be thrown out. Toyota didnt even care to reimburse us for the personal damage that we incurred or to reimburse us for our monthly payments. In other words we had to pay monthly payments to Toyota while we had a moldy car that wasnt drive-able. They told us if we dont make our payments they will ruin our credit. The car also caused us terrible embarrassment since we smelled from mold after exiting the van. After driving the vehicle we would shower and change our clothing in order not to smell and get embarrassment comments from others. We felt like we were dealing with a big company that couldnt care less about their small customers.

Software does not work, no radio, phone, music, etc function. So poor quality Toyota car! Screen cant be initiation by self??!! It has been connected Toyota for half year. I got nothing! So poor service after sold car of Toyota! Its so regret and purchased three cars from the Toyota so far! Bye Toyota for forever! For Customer no way.

I was pretty much pressured into buying an extended auto warranty for my new car. I never needed to use it; it expired and I havent had any major repairs in 16 years. Consumer Reports advises against buying the warranties. I bought my daughter one, and canceled it to get my money back.

Sequoia is comfy and sturdy! Great family truck. The back hatch handle goes out on the 2003. And last week the water pump went out. $1,000 repair. Other than that it’s been almost trouble free for 174,000 miles, with regular maintenance.

Absolutely loved the Toyota CHR from the moment I drove it. It has spacious interior and the camera is extremely useful and well placed on the rear view mirror which is super convenient. It also has great seating considering that its a MID sized car. Moreover, it has radio with Bluetooth. Driving this vehicle on a daily basis is something I look forward to. Although it has no CD player, which I get, it would be useful for those times where you want to listen to a CD. Also, I feel that the engine is lacking a little bit of power. I wish it was a little stronger. All in all, driving this vehicle on a daily basis is something I look forward to. And the experience we had at Toyota of Hollywood Florida was absolutely stellar. I would buy a the Toyota CHR again in a heartbeat.

Toyota Tercel 1995 is a very dependable, practical car for couple with few or no children. Extreme fuel mileage range. My experience 34 to 54 miles per gallon. Easily handles 75 mph highway. Perky 16 valve 4 cylinder engine. Downside, fair amount of road noise, not real cushy ride.

This car is small, fun to drive, gets good gas mileage and is very comfortable. My friends love it annnnnnd I just love it!!!! I have had no problems with it. The air conditioner works great. It handles gooood. I plan to drive it till it falls apart.

I have owned many cars and this is by far the best car I have ever owned. Handling is a dream. Power is just enough to climb steep hills without beating it up too much. Braking is great for the weight of the car. Gas mileage is phenomenal. I consistently get 30 MPG on highways and 26-28 in the city. Have had zero issues with this car since I got it and keep it well maintained.

Like to file a complaint. I want to pay in full for the past 1 month and they will not tell me how in need to pay. The car was 29,000. I put 5000 down payment and after 1 month I told them I would like to pay in full. They are saying I owe the 29,000.

I leased a 2012 Toyota Camry in 2012. I was not able to make payments so they took the car. Then after they sold the car there was a balance of $4,689.28 which I was not aware of. 2019 comes in and they hired Rubin and Rothman law firm and this law firm of crooks is trying to charge me $11133.56 with interest fees and according to Toyota interest fees are never charged on a closed account. Shame on YOU Toyota!!! For not doing your due diligence and hiring a bunch of THUGS to misrepresent YOU!

I have owned two Toyota Camrys (1999 & 2005). The 1999 was a V6. I dont need to be specific other than to say, if you want drive a car that can easily last more than 200,000 without the expensive repairs, this is the brand to consider. Toyota should definitely earn the Most Reliable Japanese Car award. Look around when youre driving. What do you see most? Toyotas, BMWs, Hondas, etc. I dont remember any rental car companies that use Toyotas, which means every Toyota you see on the road are either owned or leased, and not rented. (I might be wrong, btw.) So, something for you to consider the next time youre in the market to buy cars.Tip to all the Toyota owners: If your mechanic tells you something is bad and your has less than 75,000 miles, he is lying to you. I have brought my Toyotas to many local shops (to save money from dealerships exaggerated cost for repairs) and they have suggested to replace the water pump, the radiator, this or that. I was wary and skeptical with their scare tactic approach, so I didnt fix it at that time. Now, 7 years later and with 127,000 miles, its still running smoothly. Of course, you still have your routine maintenance that needs to be replaced every few years (air filter, tires, batteries, etc). One mechanic told me, A Toyota with less than 100,000 is still considered almost new. You just have to make sure to change your oil every three to four thousand miles and tune up your car every now and then. These are his words, not mine. My owner manual states every 5000 miles for each oil change, but I think that also depends on how you drive it and how frequent it is driven. You can save a lot of $$$ if you buy it used.Bottom line is, if you want a car for the long-haul of saving money for many years to come, you should definitely consider buying a Toyota. Now, sometimes I wonder why Toyota owners even own Toyotas. I know I drive it because this car was handed down to me and Im just waiting for it to break down. I mean, lets face it: Tundra drivers dont drive it to haul stuff. (There are many other stronger trucks.) You cant show off your social status with an Avalon. (Again, there are way more other choices.) You cant pick up girls with Camrys. (Not sporty enough to be a sport car and not luxury enough to be a high-class car.) A Corolla is good for what? Prius are well-known for their electric cars, which have been in high demand this past decade. In my opinion, I think you will want to get rid of your Toyota before it will stop working on you.

Horrible customer service. This is the worst Toyota site to come to. No one offered us a chair. We have been standing here looking stupid for more than 20 mins. All the workers are sitting down at their computers doing absolutely “NOTHING”!!!! I’ve watched a woman back up out of a space and hit a Mercedes twice and none of the workers went to help direct her out of the space. The one guy that walked up and pretended to be helpful and told me where we should park never came back to help us. I will never be coming back here. With his ** looking like looking & talking like Carlton from Fresh Prince of Bel Air THIS PLACE SUCKS!!!

Lets examine how Toyota treats its customers. Helped my 76 old mother purchase a new Corolla Hatchback as my dad suddenly died before they could go car shopping. I needed to wait for the state license plates to arrive so as to replace the plastic dealer branded plates. I find that the the rear dealer plate had been attached to the rear bumper cover using two shorter self-tapping screws. There are two 2 x 2 1/8 holes completely through the bumper cover, exposing the internal aluminum structure of the bumper. Just above these are screws holes with metal clips. These are for mounting Japanese license plates, but are not even usable for that as the metal clips have no internal threads. Toyotas solution for attaching American plates is to attach the plate directly to the bumper cover large screws that are typically used here to secure metal siding to a farm building.The front license plate bracket has snaps to the front grill along its bottom edge. Toyotas solution for attaching the top of the license plate bracket and the top of the plates is to use even two larger screws through the front of the grill. The front license plate bracket is not a Toyota part, but something one of their distributors or dealer put on. Likely one of their distributors as it has holes for American, Japanese and Australian plates, which are are screwed into the front of the grill. Even if this had been an official Toyota part, it would still attach to the front grill in the same manner.This not only damages the car, but prevents the use of any aftermarket license plate brackets as these rely on machine screws that fit into internally threaded screw holes. I have used aftermarket license plate cases for year as they protect the license plate from the environment and protect the car from the license plate. Toyota instead expects you to screws the plate directly onto the back of the bumper cover where it will be unprotected and scratch the car.Toyota has gone out of its way to hide this fact form potential buyers. Every single photo of this model on their website, printed materials and inventory searches has a simulated license plate over the rear bumper cover so you can see the two large holes and metal clips for Japanese plates as well as four small circles indicating where to drill holes for American plates. Every single photos of this product does not show a license plate attached to the front of the vehicle at all. They have also digitally removed the small drill here dots from the front grill.Upon searching Google I find that the company has been engaged in this fraud for a number of years and did nothing to address consumer complaints. The company and dealer response is that you were dumb enough to be suckered by our fraud so its your problem. They refuse to do anything. I encourage you to contact your state attorney general and a law firm engaged in class action lawsuits to make Toyota pay for its fraud. **

So back in 2017 I had an auto accident where I was found not at fault and I was given a large sum of cash from my insurance to help pay for a new vehicle. During the time of obtaining the funds I decided to try to head back to Toyota and get another Toyota Camry Hybrid as this was my all time favorite vehicle and to this date and time still is.Well needless to say me and my wife head down here and I was approached immediately which I told one rep I was here to buy a new Toyota Camry Hybrid. He attempted to ask me sales pitch questions like whats my number or figure I am looking at with cash down and what kind of payment. I immediately told him to give me time to go over the features in the vehicle, colors available, and pricing.The sales guy agreed and showed me the lot and long story short he once more once near the vehicles asked me again about price, down payment, cash or financing and I cut him off and said, Look I wont say that right now, because I need to see the vehicles and colors. Once I located the one I wanted I simply asked what is the overall price of the vehicle I found. He then tried to gain more information on what I wanted and again cash flow.I told my wife we were leaving. I am not going to waste my time with this guy. I simply never dealt with this before as this must have been a new tactic by this particular person, but the last sales guy I dealt with was not even close to being this ignorant or pushy. I went to another dealer which was not the same model I wanted, but nonetheless I did not deal with any of the aggravation I dealt with here.The reason I kept this information from the sales guy was simple. They use that information against customers. Colors, features, cash down, and financing is easy to push a higher valued vehicle with more features than I wanted or needed. I know this, because my Uncle was a Salesman and taught me what they do. All I simply wanted to do was point out the vehicle I wanted to explain all the details afterwards.

I had no issue with the car, but the electronic peripheral or the dash cam and the GPS media system are both poor quality. They are supplied locally. If you purchase a Toyota, just purchase the car or anything that is supplied directly by Toyota. I enjoy driving Toyota.

From the time we walked on to that lot was a nightmare. I should have turned around. First off, while making a deal for a trading my vehicle they kept my car key. I asked several times for my key back so I could leave. Not sure if they thought this was a tactic. Rest assure it was not. After about 1.5 hours of waiting (they would keep going back to GET MY KEY) and coming back empty handed we finally agreed to some numbers and went through with the trade/sale. We paid $2,600 for an extended PLATINUM TOYOTA warranty that was to EXTEND the warranty 100,000 miles. Once we were done, we were about to leave and we asked for the pre-certified paperwork. They tried to tell me that it was pre-certified. I looked at the windshield-huge sign that said-PRE-CERTIFIED. It was well under the mileage and the year was 2014. We had to fight to get that paperwork. Then they had to have ME bring the vehicle back to THEIR lot a week and a half later to COMPLETE the pre-certification inspection. THEY NEVER DID A PRE-CERTIFIED INSPECTION? On top of that, took the vehicle in about 1 year later due to the fan on the AC going out. The guy told me that it was almost out of warranty. Are you kidding me? We paid $2,600 for an extra 100,000 miles and I sure as hell know that we did not get even close to the original 100,000 miles. Later that week my husband called to talk to them. He got the runaround (I am sure most of you know exactly what I am talking about here). Sooo, he went to the car lot. He was able to talk with the RODNEY **-SALES AIDA **-CUSTOMER RELATIONS MANAGER and the finance guy and he told my husband that he was sorry that he made a mistake on the information he gave us that day! What??? So he and my husband called to Toyota finance office and the lady said Yeah this is suppose to have an extended (EXTENDED) warranty. The finance guy told my husband that he will email the information to him that day. About an hour after my husband got home he still did not have an email with that EXTENDED warranty. So he called the finance guy. He was told Oh, I am sorry I can not honor that extended warranty. Are you ** kidding me??? Then we called to cancel the extended warranty and were told well since you have used 3/4 of the warranty you will be prorated at 1/4 of the $2,600 we paid for it. WTF Explain this to me... and I am a blonde but am smart enough to know we do NOT need to warranty 100,00 miles we ALREADY have warrantied. Why in the HELL would we pay $2,600 for 100,000 mile warranty when we have the FACTORY 100,000 mile warranty? We would NOT do that. We were to have an EXTENDED warranty. Do they even know the definition of EXTENDED?Hell no, they do not know crap. I will never step foot back on their lot or any lot they are associated with. They purposely lied and deceived us, the finance guy admitted it. But still got screwed. The least they could have done was given us the $$2,600 we paid for a warranty that we ALREADY ** had. WARNING---STAY AWAY FROM FAYETTEVILLE AUTO PARK--- I will tell you who to go see..the guys at McLarty Daniels. My son and husband bought trucks from them within 3 months of each other. Amazing people! One made a mistake...owned up to it...and corrected it!!! They have *****5 STARS***** from me!

My car is a Toyota and I like it a lot. It is a pretty car and the price of it was a bargain, so I am very happy with the price of the Toyota that I bought a few years ago. Features are pretty standard and the radio could be better. I am glad I bought a Toyota a few years ago. It is now running really well and the color is staying the same. It has had some mechanical problems, so I hope there are no more problems. And I dislike the radio, no electric windows and nothing is really digital, but the car was cheap. I would also like a different color like charcoal. Still, my overall experience with the Toyota is good.

When The air is turned on I hear a very high pitched noise that comes from the blower motors of the car. I took it to go get looked at and another car on the lot was making the same noise so they said it is just a noise that the car makes. I wish I would have heard the noise before I bought the car. Now I’m stuck with it.

I placed a complaint regarding a warranty on my 2019 Tundra. After 3000 miles rotors had to be grinded. Have place multiple calls to case manager. Toyota system rigged up to when they call you they only leave a message and you are not ever able to talk to them. Have asked to talk to supervisors. No luck. I get better service at Joes Service station.. Totally sucks that company this large not able to address problems. Been on phone for over 4 hours total. TOTALLY SUCKS. WILL BE A SERIOUS CONSIDERATION FOR NEXT TRUCK. ** TOYOTA!!!!

Reliable, is easy to drive, includes updated features and safety features. Adequate space. I have been Driving Toyota Corolla for many years and have been very satisfied. My next car will be a Corolla.

All cars from Toyota has dust rail for the cheap transportation. Before to buy one look it carefully. They dont care nothing about that so its my worst experience about Toyota. The paint its very bad....

This truck is the best manual it has 160 hp. You can go anywhere cheap. The downside is they get rusty here in Canada but I go hard and weld metal to body. It is very easy and nice. The style is better than most new trucks. This is a balling whip thats great to chop.

We have a 2019 from new Toyota CHR hybrid 7months in use and the paint has started to bubble, after inspection by Toyota said its because of bird poo. We have had cars for over 45 years and never had this issue. Is the paint suitable for purpose? Wont be able to use on the roads or park outside for fear of birds droppings. I would of thought that the modern day environments the new paint coatings would be able to cope with this issue. How is it that all the other cars we have owned over the years never had this problem. Is it due to the thin quality of the body paint.

I am very very happy with my experience with the 2012 Toyota Kia. Since I had it its been my daily driver and barely have had any issues with it, its very good on gas, and has a camera on the mirror when backing out of a parking spot. I like that it has good gas mileage, not too expensive to fix if something happens to car, easy driver, had benefits for my children, and just a very great car in general. One of the best vehicles I have had to be honest. But it messes up more than any other vehicle I had in the past.

Safety for sure when I drive the vehicle. The brand of Toyota, it make from Japan, so many people liked to used that, cause they had valuable to me. I would recommend to my friends. Also Winter time, the snow control, push on there before to drive, makes the car controllable and survey safe on the road.

The Matrix is a great vehicle. The first time I bought one, I got a color white. It cost a lot but I wanted to pay for something with extra features. It had superior steering and brakes. It could accelerate and stop okay. Also side to side was fine. On the highway it drive same as the other cars. It handled okay at high speeds. But I once had to take it to Toyota because I notice the headlights stay on during drives. Then, sometimes the battery would get too hot and I need to pull over to let it cool off. Mostly it was fine if it was watched closely. Also, the airbags needed improvements. I got a notice sent to me saying that they were in recall.

On 4-4-18, went for my scheduled oil change, the car is 5 yrs. old, only has 15,318 miles, I was told I had a oil leak and would need a reseal on the timing cover, the cost is $2,074.00. I purchased the car at AutoNation Toyota in Hayward, Ca. Had all my services completed there. I told my service adviser this shouldnt happen to a car with these low miles. I was very upset. I feel this is a defect, and its causing the engine to lose oil, usually caused by a faulty sealant. My service adviser sent a email Re: Good Will Request, I dont have a extended warranty on my car. Im waiting for a decision from technology manager from another dealership.

I have purchased 3 Toyota vehicles. My last was a 2015 Venza LE. Its a red color. As of 3 weeks ago I notice clear spots on the rooftop on the passenger side and door. Its like the primer didnt settle correctly. I bought the car as new. Its only two yrs. old and only 17,566 miles on it. Brought it to the dealer where I originally bought it and the service manager gave me a I dont care attitude. A week goes by - no answer. Finally I called Toyota care customer service and they got in contact with the dealer. The service manager forgot to file the claim. Wow. I was so upset. That same day Toyota told the dealer that Its not a Toyota defect. I was told by the service manager its acid rain. Its a new car. I had older cars with no paint problems caused by acid rain. The primer never settled. Toyota doesnt want to fix the problem. I cant believe how they have treated me. I will never buy a Toyota vehicle. I think I might go with a Kia or Mazda.

Purchased a new Toyota C-HR four weeks ago. The windshield cracked company across, right to left, car is not safe to drive. Replacement windshield is not available for minimum TWO MONTHS. Toyota will do NOTHING to rectify the situation, I now have a new vehicle that I am making payments on and cannot drive for at LEAST 60 days. Toyota has been 100% unwilling to do anything, I also will have to pay my insurance companys 245.00 deductible. Again, Toyota has be completely non-cooperative. Summary: I now own a brand new vehicle which cant be driven for at least two months. This is my third and LAST Toyota purchase.

I bought this 2010 Toyota Sequoia over a year ago with 100000 miles. It is white, which is easy to keep clean. It has been very dependable so far. It has never stranded me and I love the moonroof and the audio system too. It also handles well for a large vehicle and I feel safe in this vehicle. But it only gets about 15 miles per gallon and it is expensive to operate. It is also hard to park due to its gigantic size. I wish it had some other features on it like a keyless entry. But Toyota is a very good brand.

It is my favorite. Its not a bad car. I wouldnt trade the 2010 Toyota in for nothing, not even a car worth more money. Even if I could trade it in for a better model. Yes, the model is older but sometimes that means better to some people like me. As long as it runs, Im good with it. The radio sounds great even. When the crap channels come on, it makes them sound better which is great because that makes it easier to bear listening to them. And the seats - theyre really great and comfortable.

Toyota is a strong brand of vehicle. They have had recalls in the past but so has many others. Yet they continue to strive for the better. I have been taken good cared of by the company. For maintenance, you just have to find a good dealership or shop because that is where it can all go south! Which I have encountered recently. It can be bad when you are failed in that way. Parts do not have to always be factory parts for your vehicle to survive which will make it at times easier on the pocket. The overall conclusion is be a safe and careful driver. Dont fully depend on others to tell you if something is wrong with your vehicle. Check it often and you will have a happy vehicle!

My local dealership worked the issue from their end and got Toyota to pay for half the repair. Not a total success but better than nothing. Very pleased with the service team at Wyatt Johnson Toyota in Clarksville, TN.

I inherited this Toyota Rav4 from my mother when she stopped driving. It works good for hauling kids, dogs and gardening supplies plus can handle 5 small bails of straw with ease. I also like the power locks and power windows and I love the 4 wheel drive. The car runs great, good on gas, handles great and can make it through a MN winter. I can make it up my drive way during the winter. But I would have liked better tires and wish it was less like a station wagon. And Id like it if it is higher off the ground, I feel like Im getting into a car and not a SUV. I also wish it had tilt steering and blue tooth.

Toyota had a recall on the passenger airbag of some of their vehicles. My Toyota Corolla was one of them. I was to take my Toyota to my nearest Toyota dealer for an airbag replacement. I did so promptly. The issue is that I had to travel 280 km (return) as well as take 4 hours out of my day. I believe that I should be compensated for my time and mileage because it was not my fault that the air bag was faulty. I have contacted Toyotas customer service department but they have refused any compensation whatsoever. I do believe this is totally unfair and I am more than disappointed. I used to hear nothing but great things about Toyotas customer service but I have now had two unsatisfactory incidents with Toyota, neither of which was my doing. I must say, I was very pleased with the customer service that I received from the installer of the airbag, the Toyota Northwest Edmonton dealer.

I went to test drive a car and they refused me to drive it till I sign the agreement to accept the car value of 10.000 over the market price. I cant believe that. I called Toyota and I filled a complaint to stop the fraud.

I own a 2008 Toyota Sequoia and my GPS system stopped working while driving it. Dealership states there is nothing they can do as well as Toyota Corporate. Their solution: Replace unit at a tune of $2K. No diagnosing of what the problem could be, they dont have personnel to do this, etc. Toyota Corporate did offer to pay half of replacement though. Im ecstatic! Like hell. Why should I replace a navigation system at $1K, when I dont know what the problem is. Love my Sequoia and planned to purchase another when and if the body style changes. Scratch that! Toyota will not be getting my business again.

OK, at first I loved this car bought it used with only 29,000 miles on it. Its very attractive and pleasing to the eye. Love the Sea Glass Pearl color. Now, having driven it 15K+ miles, I feel it is important to share some observations. Great mileage, you bet. Easy maneuverability, yes. So what is the issue? Visibility!! It is poor. The back door split design stinks. The car is low and with the little mini windows in front of the regular windows, it is a challenge to see some things that a higher car with single windows allow for. If you bump into anything, you are talking a major repair as the entire bumper needs replacement. That costs almost $800. And, it has happened to me twice. Once backing up at dusk with a ships anchor in the dirt along the fence, not visible because of being too low. Second, hitting a part of a broken wall that, again, was not visible due to being too low. I AM a good driver in case youre wondering but my height and the cars proximity to the ground make it a quick victim of any really low edifice even parking concrete bumpers. I thought this was going to be great but the visibility has changed my mind. Other issue, the cockpit design with the raised storage between seats is very inconvenient. This was obviously designed by a man and not a woman. Toyotas in general are getting a bad rap since assemblage in the US of A. Used to be great cars. Id say try something else!

White marks coming back after three-four weeks, even though dealer wipe with spray. Its just start after 1000 km, not happy with answer. Says it is external problem not cover??? (On website says 60000 km full warranty about manufacturing.)

Great gas mileage car with a surprising amount of room in the Sedan 4 door version. Doesn’t have cruise but I can get 46mpg hwy. My only complaint is it’s disc brakes in front and drum brakes in back.

I bought a used 2006 Toyota RAV 4 for 1200 dollars. The miles were already getting up there but I could tell by the look of the car the previous owner had taken care of it. I have 4 kids who take every red cent to raise and this car was within my budget. But I thought if I got a year out of it to beat back and forth to work then it would serve its purpose. It would be a 1200 well spent. Id love to say that when I bought this car I took care of it just like the previous owner, but that would be a lie. I beat the car to hell, I didnt change the oil once in 4 years, not a filter or spark plug. I did nothing for this car the entire time I owned it except replace tires to pass inspection, replace wheel bearings, and put gas in it. This year I took it to be inspected and there is rust on the gas tank and other places and repairs would cost about 1000 dollars. I cant see spending 1000 dollars on a car that basically cost me as much. And there are over 375,000 miles on the thing now. But the engine is still going and the problems are all outside of it. I would love to see if I could hit half a million with this car and I think I probably could. Its a beast. And one of the best cars I have ever owned. Honestly I treated it so badly I dont know how its still running. But it is. Best car I have ever owned. Sadly I will be looking for a new beater for work as I cant doing the repairs makes any sense. But I would recommend this car to anyone.

Toyota Canada Inc. Head Office 1 Toyota Place, Toronto ON, M1H 1H9. I have been reluctant since last year to write to you about the horrible service I received from your maintenance people who serviced my 2007 Matrix. It all started with a rhythmic feeling in the right side of the tire area. It was determined that the bearing had to be replaced and it was for $450. The problem was still there and I took it back and was told that it most likely was the left side bearing. Again a senior technician looked at it and told Charlene that it was tire cupping that was causing the problem. As I was at Costco I had brand new front tires ($400) installed.Absolutely no change in the feeling in front end as well as losing a pair of decent front tires. I felt foolish and taken for a ride at your dealership. I had to go somewhere and I took it to JD auto and they found the problem with the calipers as one of the pistons was seized and was biting into the rotor. Again more cost to me to replace all front breaks because your people did not do their job properly, I am very very reluctant to visit for any more maintenance for fear of not getting proper repairs without fear. Up to the time of these problems with your dealership I had no problems and was very happy with my visits and the friendly receptions. I have had muffler and parts installed since with JD Auto because of my distrust and reluctance to take my vehicle to your dealership. If you look up my maintenance records, you will see that I used you exclusively until last year because of my trust with the maintenance and repairs.I have since had a telephone conversation with Darrell but he just didn’t understand the ramifications on losing this consumer for new vehicles or maintenance. Since he has only been on his job for 8 months he would not commit to “what can I do for you” with what he could do for me. We left it at that. All the mistakes made at the repairs eventually cost me over 1300 dollars for no reason. Shameful for Toyota. No longer will I be looking for a Toyota product because of this incident.

The Avalon is nimble in traffic, extremely reliable, required very little maintenance on 166,000 miles and very high visibility for the driver. The partition in the back seat allows you to put items with extended length like 2x4, pipes and large opening into trunk allows luggage to slip easily into trunk.

In the last six years I have had Rodent Damage to the wiring of my Toyota vehicles (Toyota Tundra 2007 and Toyota Corolla 2010). I have had one to two claims per year since 2013 (no claims for 2014) for a total of seven claims. I didnt pull my records back any further for the Toyota vehicles. The damage varies from approximately $700 to $1500 per claim. My deductible is one hundred dollars each for a total of $700 to me for that time period. Now it has happened again and I got a letter from my insurance company stating it is going to raise all my deductibles to $1000 each, not just my comprehensive coverage.All indications are this is an Industry wide problem because the wiring has been changed to soy based insulation and all the critters love to eat this stuff. Before 2007 for the previous 27 years, no wire damage. I had Chevy and Dodge before the insulation change and had no wire damage. I had my Chevy and Dodge vehicles both for 10 years or more each parked in the same location as my Toyota vehicles. I have taken all the precautions to prevent rodents by placing repellents, traps and poison boxes out to eradicate the vermin. Honda has Rodent Tape available at their parts department to wrap the wires. Whats that tell you. (The tape is also now available at Amazon.) I have been wrapping the damaged repaired wires. This seems to work for about a year. The tape must lose its potency in that time at least that is about how long they go with no wire damage.I see there are class action lawsuits in progress at this time for this problem. In the meantime I am at a loss for what to do short of parking on an electric grid that electrocutes anything that approaches my vehicles. I mention this because such a product was in the development stages on a GoFundMe in the UK. Sad to say it didnt get into production. It was called RatMat Rat Repellent Electrified Flooring. To wrap it up, the danger of wires being damaged is loss of safety devices built into the vehicle such as anti-lock brakes.

Over 200000k with no major issues, performs very well. The vehicle was purchased new, I have driven for over 200,000k with only brakes needing replacement at 165,000k and that was just rear brakes, the front was still at 50% life. The only other repair has been a water pump due a small leak. The vehicles has exceeded all expectations for performance, gas mileage in southern climates as well as Winnipeg winters.

I’ve owned different makes in the past. GM, Ford, Dodge and Toyotas. Since 1985, I’ve owned several Toyotas. Every Toyota I’ve owned has outperformed the other makes by a wide margin. They are more reliable and more durable than all the other makes. Every Ford I’ve owned needed major repairs because of either substandard build and/or substandard parts. The 2014 RAM 3500 I owned had a substandard design. Back to Toyota, its website is pretty easy to get around. Toyota’s one drawback is its pricing, especially for its trucks. But as the old adage says “you get what you pay for”, and with Toyota it is my experience you get greater quality.

It was a very cheap used car and hasnt given me any issues yet. Its excellent on gas & its a very nice and cute little car for being 18 years old. Fingers crossed! Toyotas tend to be made well & hold up longer and go many miles more than other models. And they hold their value really well. However, the radio is really old & it cannot connect to cell phone. Plus could be louder with better bass. Also the knob doesnt always work when turning volume.

This is a great car. It has all of necessities that I think of a car should come equipped with. It has great fuel mileage. Theres a nice smooth ride and a lot of extra perks. Its not too low to the ground so you dont feel like youre sitting on the ground. It also has a large trunk enough space to comfortably fit 5 people. And everything inside is touchscreen. This car also comes in a ton of different colors and you can completely customize it any way you want. Not to mention affordable. And I love the way this car is easy to handle. Its a very nice overall car to have. But I would like to see more features on the vehicle well that would make it more appealing to people who like technology. I would also like it do defrost work faster because here in the cold winter months it takes forever to thaw your car out.

The back side of the passenger side rear view mirror fell off the car and was lost. The dealer was of no help in finding a replacement part, or in addressing service issues. I have had to have several known Toyota issues fixed during other visits to the dealer.

Purchased my Tundra new in 2002. I cared for this truck inside and out except when it came to my rusted and unsafe frame. My truck is in excellent mechanical condition and I get a lot of compliments on its appearance. Everything works great with 107,000 miles logged. My mechanic says he probably will not be able to pass the truck for inspection within a year or so. His advise, get rid of it and trade it in. I usually like to sell my trucks outright but he says that I will create a bad situation to sell it to a friend or a private party.So, I have driven Toyota cars all my life and I really take care of them. There is nothing wrong with this truck! Because of the safety issue I will need to trade my vehicle (while I still can) on years before I should need to. Toyota claims there is nothing they can do and its my problem. Bottom line, I will never purchase or lease another Toyota vehicle and will let my children, friends and others know. Bad customer service! Toyota has lost a customer(s) for life. Penny wise and dollar foolish.

My son bought an used 2006 Toyota Avalon last year. The dashboard is cracked. After doing some online search we found a recall for this problem. I called Toyota today to learn they don’t honor this recall anymore. The word I received is that because the recall is expired, they don’t repair the problematic dashboard anymore. My conclusion here is: don’t buy Toyota, they don’t stand by their products. Competition here we go. There are other companies out there that stand by their brand.

I have been buying Toyota for 20+ years but will never buy again because of exceptionally poor customer service. They absolutely do not care about their customers let alone loyal customers. They have absolutely no respect for customers time and frustration. Shame on Toyota Canada. For a simple issue or answer they make your life miserable. There is definitely lack of management in this company.

Venza is fun to drive, durable, great in snow, and comfortable to ride in, both front and back seat. It gets excellent gas mileage on the road, often over 28 MPG.

My car is under a 3 year bumper to bumper warranty! My grill has peeled off twice now, same issue. The first time Toyota replaced it. No problem! The second time it happened they refused to do so saying that it looked like an outside influence like a pressurized wand. Duhhh I take it thru the car wash!! Consumers need to be aware that if you take your car thru a regular car wash and their cheap grill peels then its not their responsibility. So disappointed with Toyota. After years of owning them definitely going to change that!!

Toyota Sequoia has a nice ride to it and handles well for a large SUV. It has a large storage capacity and many compartments for additional storage. The engine has power to pull a trailer with air conditioning on. The gears shift smoothly and provide enough torque.

Toyota Yaris - Smaller cars are more maneuverable in city conditions and more fuel efficient. But I think all cars should be fitted with GPS. This would eliminate the use of phone GPS.

My car tire blew out. I spoke to service they have no records of extended tire warranty. I purchased a 5 year extended warranty. So I have to get it verified with finance dept. No ONE in the finance picks up and can’t get anyone on phone to help. There are no branch managers or assistant managers past 5 pm. So ridiculous how you are open and no manager. Stuck on side of road with flat tire and can’t get Toyota to help me. Extended warranty for what? To waste money and not get any service when needed.

I purchased a 2018 Toyota Highlander Ltd Platinum from Classic Toyota in Tyler Texas. My Toyota purchased was based on commercial and current owner reviews. Other than the “color transfer” issue (dyes from my years old and routinely washed scrubs and jeans coming off on the leather seats), I’ve been relatively happy with the car. The thing that has driven me crazy are the electronics. I came from a BMW, that was too small and uncomfortable, but drove great and I guess I got spoiled by their electronics. I could have 2 phones connected and receive calls on either of them on Bluetooth. Not on the Highlander (JBL GreenEdge). It takes 5 or 6 button pushes (while I’m driving!) to change from one paired phone to another. It also occasionally just drops the phone in the middle of a call and I have to reconnect. The weather app also is rudimentary, at best. It never gives me the weather for the area I’m in. If I’m in downtown Dallas, it gives me the weather for Terrell, TX (40 miles away, a 10th the size of Dallas, and a town I’ve never looked up on my weather app)!!! I called Entune (a cumbersome worthless app IMHO) support. She was very pleasant, but completely useless. She looked at the manual. I read the manual! I needed more! Apparently Toyota doesn’t offer more than a crappy inefficient app, bad connectivity, and a GPS (for the weather) that hopefully doesn’t have to ever locate you in case of an accident!

My Toyota Camry I bought Brand New had a squeaking noise in the struts only at 47,000 miles. Back Struts were changed at the dealership. The warranty coverage for this car is only 36,000 miles or 36 months. I have to pay out of pocket $ 376,00.00 hard cash. Very very very bad reputation for a Toyota car that I have had so much respect for due to recommendations I have had. Very very disappointed and bad experience with Toyota 2018 Camry SE.

I have owned 3 Toyotas and have always had excellent experiences with them. I love The quality you get when you purchase a Toyota. They have a reputation to last a long time and be reliable. And you see a lot of older Toyotas still on the road. After my first Toyota I decided I would stay with them on my next purchase. And I have not been disappointed with my decision to buy another one. I currently have the Toyota RAV4 and the only thing I dont care for is the size of the gas tank. I feel like every time I turnaround I am having to find a gas station.

I bought my wife a 2016 Toyota Highlander AWD Platinum at the end of August. She told me she was having to clean her seats every week because of color transfer onto the leather. Turns out, any color other than white or beige was transferring to the seat. I contacted the dealer. They offered to clean the seats. I told them I needed a better solution than bringing it into constantly be cleaned. I also reminded they that I expressed concerns about the leather color and was reassured of Toyotas high quality. So they offered to have the seats reupholstered for $2000 or to trade it in and pay $3500-$4000 for the same vehicle with a different interior.At this point I have only had the vehicle for 2200 miles and 3 months. Since I didnt agree to the terms the dealership gave me the Toyota number to call. I called, they asked that I take to a local dealership to be evaluated. The Service Manager said Toyota knows this is a problem and he cant do anything because they wont do anything. He even called Toyota Corporate number and explained that I was the 3rd customer this month with the same issue. The representative then tells us that if its not deemed a defective then nothing can be done. I asked to speak to someone else. I was told I could write a letter. So at this point I told the representative that I bought a product in good faith and it is unreasonable to have to clean it every week. She then told me she has explained Toyotas position. I told her I wanted to exercise my right to file an arbitration. She said someone would contact me in 3 days.A person from Toyota contacted me and told me he was going to act as my advocate. I explained my situation and he said he would contact the Toyota Distributor. About a 2 weeks later he calls me back and tells me the Distributor and Toyotas stance is that this is not a defect so no action is required. This Advocate didnt even call the right Distributor, but quickly dismissed me by saying it didnt matter. So I once again said I want to file an arbitration. He told me that Toyota would not find cause for me to file an arbitration.I told him that was not Toyotas decision to make and that I am entitled to file an arbitration. I wonder if this was the same position they took when people called to complain about their cars accelerating and causing accidents. Toyotas answer to taking care of the customer is simple... Distributor- pay more money for the same thing. Q` Toyota Corporate- if it has not been deemed a defect then we dont care. I have owned 5 Toyotas, but this lack of customer care tells me a lot about the current company I am dealing with. Toyota use to take pride in their products, but not anymore.

Contacted customer service after a recall of my 2017 Toyota Tacoma was approaching the third month of me being without my new truck (due to the recall). I had to cancel a road/camping trip that I had planned and outfitted my new truck to go on. Also, had to keep going to their rental department to renew their loaner car- time and money spent doing so. Was disappointed and contacted customer service to see what they could do to make it right. Got the complete chase your own tail from their customer service. LONG on hold wait times, rude and dishonest customer care agents, no help, run around, waste of time. Did nothing to make my experience better. My third new Toyota that I had purchased, and I generally like the product, but I will never buy another vehicle from Toyota purely because of how I was treated and their total lack of customer care.

Absolutely love this car. Very fun and great gas mileage. The only thing I dont like is there in is not trunk or back seat space but for me its okay since I dont have kids and arent planning on it.

Toyota - Very good on gas mileage, long lasting motor life and really a great investment for work or travel vehicle. Awesome value while driving low fuel expenses. Comfortable and great for long or short rides. You get more than the moneys worth, through and through. However, I dont like the thin fiberglass. Im worried about the safety and with the size. The compact design is also quite scary when on highways and interstates. Comparing to semis, trucks, vans, it is quite overwhelming where there are large vehicles. Just feels like one wrong move by me or another vehicle, would never end well. Should be more in between passengers and other vehicles.

Well, it is a Toyota so I bought a 2019 Avalon XLE Hybrid primarily for its reliability. However, it has two major flaws. Firstly, it is supposed to provide 43 mpg, but actually it is a lot less. Currently, it is 34.6 mpg. Secondly, for a pretty luxurious car I expected it to have all the safety features for which Toyota is famous. Unfortunately, it turned out that it is missing Intelligent Clearance Sonar and Parking Assist. When I called Toyota and asked if these features could be installed, I was told that it was too complicated. Big disappointment.

There was recall on my car in 2002 and no informed me. Toyota Corporate or Richardson Toyota. Now they won’t even look at. Don’t buy a Toyota or if you avoid these Toyota Richardson and Toyota of Dallas. What they have done to me, overcharging for maintenance and rude service advisors. Hours of waiting. I and my wife will never buy a new car from Toyota.

Toyota Celica was bought with over 200,000 miles on it 2 years ago... still running strong. I hope to keep it for awhile. I will have to invest some to keep it going.

The worst company ever!!! If you plan to buy a car, dont even go to Toyota. They are all total jerks. I called them in March to postpone my payments due to pandemic because I was not able to work and make money. They postponed my payments and they said that there was not going to be in any interest charge. Looking at my August bill, seems like they placed $398 interest fee on top of my $400 payment. I called them and explained everything and they acted like they are not from Earth and they were not aware of Pandemic. They were talking about my contract and which line of the contract indicates that I am still forced to pay interest charge if I dont make any payments. I mean are they stupid? I know if you dont make payments there will be interest fee and thats why I called them so we can extend the payment period. They did not care at all.

Original owner of 2008 Prius still going strong at 170,000 miles. All original parts. Battery replaced last year by 3rd party. Daily hour commute; with regular maintenance it will last forever! I love my Prius!

Toyota dealer has had my 2016 Tacoma for 9 weeks waiting for components to fix leak in rear Differential that can result in a safety hazard. Though they have provided a loaner (I had to provide credit card), I am limited as to who can drive their loaner and have to keep going and renewing loaner/rental documentation, and calling the dealer and Toyota. Everyone is sorry... but I am paying for a vehicle I have not got, satellite radio I cannot use, and have had some major rearranging to do as far as work and vacation related travel due to this. They cannot give me an ETA (and I know how MFG works, there are schedules) of parts. 9 weeks is WAY TOO LONG to have a vehicle held hostage. I am really frustrated.

Unfortunately a header cracked in our Highlanders engine and caused the entire engine to blow at less than 84,000 miles. As the mechanic at the Toyota dealership put it, This shouldnt have happened. After contacting the Customer Experience Department I was told that financial assistance in these situations is based upon customer loyalty and service records. We own a second Toyota that was purchased at a Toyota dealership a few years prior to our Highlander.Additionally, I offered to provide my service records but the Customer Experience Department already decided they werent going to help us recover any of the loss. The cost to replace the engine was $7,500. Toyota could have easily offered to pay $2,000 of the cost and kept me as a customer but apparently making intelligent business decisions is not a top priority for the Customer Experience Department. In total I gave Toyota over $60,000 for two automobiles in the last 7 years. My wife and I are in our 30s which means we will probably purchase another 10 cars in our lifetime. If half of those were Toyotas at an average cost of $30,000, that is $150,000 in revenue they just gave up because they refuse to assist a loyal customer. Congratulations Toyota, I will never buy another one of your automobiles again! You have officially lost me as a customer for life.

I have been a loyal Toyota customer since the year 2000 buying and leasing multiple vehicles for my personal use, my husband and as the kids got older for my kids. Today 8/30/2019 I had the worst customer experience and left Team Toyota (Route One NJ) in tears. The service department manager has no empathy, no customer service skills. I bought 16 vehicles from Toyota and I am due to get my daughter a vehicle her senior year, It will not be a Toyota. They lost me as a customer. No loyalty towards customers, no care, no empathy ... I am done with them and I will be writing a letter of complain.

Contrast to common belief about Toyotas service excellence, I have had horrible experience despite being a Stern user of Toyota since long. They have denied the gear box replacement after 80K running and which is a clear fault which is covered in extended warranty. This clearly proves their commitment to service. This happened immediately after my Fortuner went for service and they put the blame on some rear which happened one year back and after that it has run 20000 kms. I would say please do not believe on their false commitment and customer centric claims as it does not hold ground. I am a customer in Gurgaon and going legal with them purely on technical grounds. We as consumers should not leave these manufacturers to do what they want to and strip our rights and rightful compensation after having paid for extra.

40 plus years of buying nothing but Toyota. 4 in my driveway right now. But no more! They used to be excellent about addressing defects in their vehicles. No more - they refuse to correct flawed HID headlight systems short of paying them about 4,000 for replacement with the improved headlight assemblies. They were always on top of safety issues in the past regardless of whether your vehicle was still in warranty or not. Even when recalls were not mandated. Obviously when they wont take care of widespread randomly failing headlights, that policy is no more. So I say - Toyota no more!

Haven’t had to use it yet but it covers everything bumper to bumper. It’s the platinum level so no deductible, seems very good so far and it’s with Toyota so I feel it’s a good coverage. Will let you know at a later date if and when I get need it or use it.

The 2019 Toyota RAV4 Hybrid only allows for Apple Play compatibility when using the GPS system. I dont have an Apple phone. I have an Android phone. Toyota refuses to update GPS system for compatibility to Android. They only did this in 2020 to include both Apple Play and Android capabilities. They refuse to update my 2019 that I purchased October 2019 and I feel that they are favoring Apple. Not everyone has an Apple phone, me included. I feel this is discriminatory towards those owners of Android phones and that Apple has paid off or done a deal with Toyota to exclude Android Users.

Only problem I have with Toyota Venza is the alarm goes off for no reason. Otherwise I love the ride. Very comfortable and easy to get in and out. I like the design and I love the extended moon roof.