I have been a loyal Toyota customer since the year 2000 buying and leasing multiple vehicles for my personal use, my husband and as the kids got older for my kids. Today 8/30/2019 I had the worst customer experience and left Team Toyota (Route One NJ) in tears. The service department manager has no empathy, no customer service skills. I bought 16 vehicles from Toyota and I am due to get my daughter a vehicle her senior year, It will not be a Toyota. They lost me as a customer. No loyalty towards customers, no care, no empathy ... I am done with them and I will be writing a letter of complain.

Toyota Yaris has run very well. I have over 110,000 miles on it and it has not needed any repairs except general maintenance. I replaced the oil pan, but was covered by warranty. It also gets very good mileage. The seat are fairly comfortable and I can fit 4 adults in the car with no problem. Good trunk space. It is very reliable. However, I want a car with bluetooth. It is a very light car, and in high winds, or when a truck passes me, it is very noticeable. Blind spots are a problem as well.

I love the interior design and its fuel consumption rates. This model is also easy to maintain since most of the spare-part are readily available. I would recommend this model to anyone looking for a cheap and easy to maintain type of vehicle. Herbert from fine-writers.com.

Toyota dealer has had my 2016 Tacoma for 9 weeks waiting for components to fix leak in rear Differential that can result in a safety hazard. Though they have provided a loaner (I had to provide credit card), I am limited as to who can drive their loaner and have to keep going and renewing loaner/rental documentation, and calling the dealer and Toyota. Everyone is sorry... but I am paying for a vehicle I have not got, satellite radio I cannot use, and have had some major rearranging to do as far as work and vacation related travel due to this. They cannot give me an ETA (and I know how MFG works, there are schedules) of parts. 9 weeks is WAY TOO LONG to have a vehicle held hostage. I am really frustrated.

All cars from Toyota has dust rail for the cheap transportation. Before to buy one look it carefully. They dont care nothing about that so its my worst experience about Toyota. The paint its very bad....

This car is small, fun to drive, gets good gas mileage and is very comfortable. My friends love it annnnnnd I just love it!!!! I have had no problems with it. The air conditioner works great. It handles gooood. I plan to drive it till it falls apart.

Over 200000k with no major issues, performs very well. The vehicle was purchased new, I have driven for over 200,000k with only brakes needing replacement at 165,000k and that was just rear brakes, the front was still at 50% life. The only other repair has been a water pump due a small leak. The vehicles has exceeded all expectations for performance, gas mileage in southern climates as well as Winnipeg winters.

I received my Toyota Yaris 2007 (sedan) as a Christmas gift while in High school in 2010. At the time it only had 26k miles on it, now it has 185k and shows no signs of giving out. Between high school, college, road trips, and long daily commutes, I have put this car through the wringer! Outside of routine oil changes, I haven’t had to spend much on maintenance. I have had to replace the belts a few times, brakes twice (first shop did it wrong and did not even replace nor check the rear brakes), and now it needs a new wheel bearing. I would say that’s pretty good for such a small car with high mileage. I am now looking for another car because I have a little one and the compact size does not agree with a growing toddler. But I won’t be trading in this car. I’ll be passing it down to my niece. Toyota really does prioritize dependability!

I cant begin to tell you enough about how awesome this car is. It is fun to drive, easy to maintain, and every single functioning piece of equipment is of the best quality I have ever owned. I have all the Toyota Camry in the past and it was awesome as well. The only thing that this car could not withstand was one time when I was unfortunately stuck up on a block ice and snow that the plows left on the road on an exit ramp in the dark. Somehow when I hit the snowbank a sensor fell off the bumper but it remained dangling inside the bumper for a very long time whilst I tried to figure out why my car was not running right. All I had to do was snap the sensor back in the bumper and my entire vehicle runs like new again. The strange thing was that the misplaced sensor caused my engine to idle rough and not give enough air to the engine.

My 2007 Toyota Camry - 10 years and the car is still going strong! There was two problems with the car, but these were caused by mechanics at the dealership and NOT by the Toyota factory. Another dealership heard my complaints and fixed the car at NO charge to me without any arguing! They even paid for a rental car! Some say Toyota is boring, I guess if you like a car that never breaks down, then I suppose it is boring! The car just keeps driving without problems, oh, how boring is that! The car was bought 50% on a Toyota Loan. I made my payments for the first year until I received some other money and was allowed to pay the remainder of the loan without further interest and/or penalties. It was a very fair and easy plan to follow. Reason for my review; It is important to not confuse the car with the dealership, that is to say, some dealerships are better than others.

I purchased my car here at the Toyota dealership on Thornton Road in April 2018 and ever since I purchased this particular car the check engine light has been on. I have taken the car to the Volkswagen dealership at the Toyota dealership where I purchased the car here over five times to get serviced and after weeks of them keeping the car nothing has worked or been rectified. The check engine light is still on and I have not been treated fairly as a consumer. I have been sold a lemon and their cars here are not reliable. It scares me to know that I invested money hard earned cash money to this company and they disrespected me by selling me a car that is not reliable.

I had no issue with the car, but the electronic peripheral or the dash cam and the GPS media system are both poor quality. They are supplied locally. If you purchase a Toyota, just purchase the car or anything that is supplied directly by Toyota. I enjoy driving Toyota.

Brought my Toyota Prius plug in premium in for 6 mo. ToyotaCare. Told it would be ready at noon, its now after 3 and still not ready. Im 90 and disabled. Need to go to CVS for RX, Called 3 times. Just told they would call when car is ready. ALWAYS POOR SERVICE FROM HANLEES SERVICE DEPT. Dont even answer their phone at times.

Great car! But Toyota does not manufacture the this model. If Toyota did, I would buy another one. The MR2 is fantastic, mine is 15 yrs old. The car is a convertible, manual transmission, 2 seater.

My complaint: The issue of tan color leather seats and dye transferring. Toyota being aware of the issue and not standing behind their product. I recently purchased a 2016 Toyota Avalon. At the time of purchase I purchase the extended. During the first two weeks I noticed that the tan leather seats were changing colors. On the seat and up by the shoulders and in the drivers seat were dark. I reached out to customer service Nationally and locally for assistance on this issue. I was informed that this is what Toyota call transferring. Which means that the dye from the clothing that I was wearing was transferring onto the leather seats. I was contacted by the local service manager at Sunnyside Toyota who informed me that they would do a one-time courtesy cleaning of the leather seats. She informed me this is not a Toyota issue. It was the clothing industry issue. I explain that the leather had not been treated properly because dye should not be transferring that easily to this leather and I wanted to bring the car back. Her reply was, Cars are not like an item you purchase at Target. You cant just return it. She suggested that I trade in the car or I could possibly buy seat covers. Seat covers to cover the leather seats in my car... When I asked if they, the dealership, carry the seat covers she suggested I buy them aftermarket but I needed to be sure that I purchased seat covers that allowed for the airbags in my car. My issue with this whole matter is if your company is aware of this issue why havent they did anything to correct or resolve the matter.

The back side of the passenger side rear view mirror fell off the car and was lost. The dealer was of no help in finding a replacement part, or in addressing service issues. I have had to have several known Toyota issues fixed during other visits to the dealer.

My name is Andrew ** and I work in the automotive industry. I am a Team Leader at a Toyota Dealership in Lancaster, Ohio. I have been around, owned or driven hundreds of makes and models of cars new and used. I have also owned my fair share. Recently I purchased a 2017 Toyota 4Runner JTEBU5JR9H5470030 (Sep. 2, 2017) and within the first couple hundred miles of driving in I noticed a really bad steering wheel shimmy/walk/shake. I am not sure what is the best way to describe it. I brought it back into the dealership (at that time I worked at a Kia dealership) to have them look at it. They balanced the wheels and checked the alignment and said it was fixed. I picked it up and nothing was fixed so the car ended back up in the shop for the another I believe 9 days as they tried to balance the tires. Bought new equipment to balance the tires better, switch tires and wheels from another 4Runner to finally saying that all 4 tires were no good and switching them out and using the new machine to road force balance them. Did it help? Yes it did for about a week. Unfortunately it all came back just the same. At this point I was tired of dealing with it so I just figured I would suck it up an accept it because it was only a lease and even though I wanted to buy it out at the end I didnt have to. Then in February I ended up getting a positon at the Toyota dealership and the problem was bothering me so bad still that I decided to try again to get it fixed since I didnt have to drive my car anywhere extra because now I worked there. Again they road force balanced the tires and said it was fine and then another week or two went by and I asked them to check the alignment which was off (probably from the constant shimmy) and they fixed that. I even reached out to Toyota to see if they would buy the car back since I was a good Toyota client. They said that the car was within guidelines. So here I am.I am not trying to get rich or get a settlement. All I want is for someone to look into this long existing problem that the Toyota 4Runner has that Toyota denies. It might never help my situation out but maybe just maybe it could help someone else out in the future. I am attaching some links that will show you that this is been a long ongoing problem that Toyota wont address. If you need to reach me other than by email my cell phone number is ** and my work number is ** Thanks for listening.

I have owned two Toyota Camrys (1999 & 2005). The 1999 was a V6. I dont need to be specific other than to say, if you want drive a car that can easily last more than 200,000 without the expensive repairs, this is the brand to consider. Toyota should definitely earn the Most Reliable Japanese Car award. Look around when youre driving. What do you see most? Toyotas, BMWs, Hondas, etc. I dont remember any rental car companies that use Toyotas, which means every Toyota you see on the road are either owned or leased, and not rented. (I might be wrong, btw.) So, something for you to consider the next time youre in the market to buy cars.Tip to all the Toyota owners: If your mechanic tells you something is bad and your has less than 75,000 miles, he is lying to you. I have brought my Toyotas to many local shops (to save money from dealerships exaggerated cost for repairs) and they have suggested to replace the water pump, the radiator, this or that. I was wary and skeptical with their scare tactic approach, so I didnt fix it at that time. Now, 7 years later and with 127,000 miles, its still running smoothly. Of course, you still have your routine maintenance that needs to be replaced every few years (air filter, tires, batteries, etc). One mechanic told me, A Toyota with less than 100,000 is still considered almost new. You just have to make sure to change your oil every three to four thousand miles and tune up your car every now and then. These are his words, not mine. My owner manual states every 5000 miles for each oil change, but I think that also depends on how you drive it and how frequent it is driven. You can save a lot of $$$ if you buy it used.Bottom line is, if you want a car for the long-haul of saving money for many years to come, you should definitely consider buying a Toyota. Now, sometimes I wonder why Toyota owners even own Toyotas. I know I drive it because this car was handed down to me and Im just waiting for it to break down. I mean, lets face it: Tundra drivers dont drive it to haul stuff. (There are many other stronger trucks.) You cant show off your social status with an Avalon. (Again, there are way more other choices.) You cant pick up girls with Camrys. (Not sporty enough to be a sport car and not luxury enough to be a high-class car.) A Corolla is good for what? Prius are well-known for their electric cars, which have been in high demand this past decade. In my opinion, I think you will want to get rid of your Toyota before it will stop working on you.

I bought a used 2006 Toyota RAV 4 for 1200 dollars. The miles were already getting up there but I could tell by the look of the car the previous owner had taken care of it. I have 4 kids who take every red cent to raise and this car was within my budget. But I thought if I got a year out of it to beat back and forth to work then it would serve its purpose. It would be a 1200 well spent. Id love to say that when I bought this car I took care of it just like the previous owner, but that would be a lie. I beat the car to hell, I didnt change the oil once in 4 years, not a filter or spark plug. I did nothing for this car the entire time I owned it except replace tires to pass inspection, replace wheel bearings, and put gas in it. This year I took it to be inspected and there is rust on the gas tank and other places and repairs would cost about 1000 dollars. I cant see spending 1000 dollars on a car that basically cost me as much. And there are over 375,000 miles on the thing now. But the engine is still going and the problems are all outside of it. I would love to see if I could hit half a million with this car and I think I probably could. Its a beast. And one of the best cars I have ever owned. Honestly I treated it so badly I dont know how its still running. But it is. Best car I have ever owned. Sadly I will be looking for a new beater for work as I cant doing the repairs makes any sense. But I would recommend this car to anyone.

Toyota cars and trucks are extremely dependable. I have a Toyota Matrix that has 265000 miles and still runs like a champ. I understand people want fancy but I would prefer a car that starts every single time.

Toyota had a recall on the passenger airbag of some of their vehicles. My Toyota Corolla was one of them. I was to take my Toyota to my nearest Toyota dealer for an airbag replacement. I did so promptly. The issue is that I had to travel 280 km (return) as well as take 4 hours out of my day. I believe that I should be compensated for my time and mileage because it was not my fault that the air bag was faulty. I have contacted Toyotas customer service department but they have refused any compensation whatsoever. I do believe this is totally unfair and I am more than disappointed. I used to hear nothing but great things about Toyotas customer service but I have now had two unsatisfactory incidents with Toyota, neither of which was my doing. I must say, I was very pleased with the customer service that I received from the installer of the airbag, the Toyota Northwest Edmonton dealer.

My car is a Toyota and I like it a lot. It is a pretty car and the price of it was a bargain, so I am very happy with the price of the Toyota that I bought a few years ago. Features are pretty standard and the radio could be better. I am glad I bought a Toyota a few years ago. It is now running really well and the color is staying the same. It has had some mechanical problems, so I hope there are no more problems. And I dislike the radio, no electric windows and nothing is really digital, but the car was cheap. I would also like a different color like charcoal. Still, my overall experience with the Toyota is good.

Dependable, good power, comfortable, great fit and finish. Routine maintenance and repairs are minimal and cost of parts and labor reasonable. I have owned 3 Toyotas new and used. All are still on the road with 200 to 70 miles on them.

Amazing trunk space, lots of space for kids and supplies, great sound system, and great mirrors. Love the 3rd-row seats, stow and go 3rd row, and love the rearview camera. Power sliding doors, spacious interior, optional 8th seat, and easy access to 3rd row seats. I wish it had front view camera, sunroof, built-in vacuum, parking assist for parallel parking, power trunk, easier access to opening windows, and better-tinted windows.

I purchased a new vehicle from Toyota last year. The vehicle came with one bad tire. Getting that one tire replaced was a complete nightmare. Since that FINALLY happened, after much drama, I still have to deal with service. Again, a horrible experience on all counts. NEVER again will I buy a Toyota vehicle. Dealing with this company is like dealing with children or used car salesmen all day, every day. The dealerships do whatever they want and Toyota throws their hands up and says they can do nothing. Wouldnt recommend buying a Toyota folks!

I went to my Toyota where I bought the Brand New Car from them. I went back last week and because there were fog or oil in my vent screen and they told me that I have to get a new one but you do have warranty because we are not going to use it because they we dont know if the warranty department is going to pay us or not. But as a business and customer way that is not right to us when we buy car and they tell You dont worry. You have warranty. Please stop lying to people and do your job what we pay you to do. Please dont buy the car from 1155 Bloomfield Ave, West Caldwell, NJ 07006. They are totally liars, fraud and cheaters.

When The air is turned on I hear a very high pitched noise that comes from the blower motors of the car. I took it to go get looked at and another car on the lot was making the same noise so they said it is just a noise that the car makes. I wish I would have heard the noise before I bought the car. Now I’m stuck with it.

I would like to know if anyone had a ticking or clinging sound, but didnt know from where. I thought maybe I had a nail on my tire so was gonna get it checked out but didnt have a chance to due to my car breaking down and notice that day the noise got louder that day. Well my car started to jerk and smoke from my engine and completely shut down while I was entering the hi-way. Well Toyota is where I maintenance my vehicle and not once did they ever tell me if anything was wrong with my car. I have had my engine light and my maintenance light on, I took it to Auto Zone. First they had told me that it was my battery and starter. So I replaced my battery first but notice that my engine light and maintenance light will go off and on. I thought it was just the starter since It hadnt been replaced with a new one. I also notice that it sounded like the piston were working too hard... Something just didnt sound right. My husband notice that the dip stick showed no oil. So I went to PEP BOYS and did a oil change since it was just around the corner. Then the next day or two it sounded like I had no oil and showed low again, so they redid oil changed again with no cost. After that I recall taking my car to Toyota to do another oil change not too long after that. Its been almost a year since this happened with my lights and oil. Now Toyota is saying that noise that I was hearing was that something came loose inside the engine. I dont believe that for one bit. I believe it was a knocking in the engine due to not having enough oil. My oil change was supposed to be coming up at the end of November. My vehicle has been broken down for about 2 weeks or more and Toyota does not want to fix it. If something came apart in my engine I will call that a defect on their end. Im not an expert of knowing if something is wrong with my car... I would think that theyll be the ones to let me know since I maintenance my vehicle with them. I will never buy another vehicle through them!

June 2018 I bought my wife a 2010 Toyota Sequoia Platinum. Being a mechanic I asked all of the questions about the service history of the one I was buying. I was told that it had never had any issues, trouble codes, wrecked, or anything. Within the first month the check engine light came on. My wife thought that it meant low oil so she took it to a Jiffy Lube. They performed the normal oil change service and scanned the computer to see why the engine light was on. They told her that it had a history of setting off the check engine light & trouble codes for the air injection system & that the dealer charges about $4000 to fix that, so they just keep clearing the code, which clears the engine light, and sold it to us without fixing the problem. At the time it had 145,000 miles and was within the warranty (that we didnt know about). The dealer told us that there was not a warranty and kept trying to sell us an aftermarket warranty when we bought it. My wife told me that she got the oil changed & the paperwork was in the console, without telling me everything else. Now: two months ago it did it again but put it in limp home mode. It is now setting in my pasture broken down & waiting for repair because Toyota refuses to fix it under warranty because it is now 154000 miles, 4000 beyond the warranty, even though we bought it within the warranty mileage and it messed up right away and showed a history of having this problem before we bought it from the dealer. This is my first and Last Toyota I will ever own. I should not have to jump through hoops or have to hire an attorney to sue them to make them stand behind their product.

My car is under a 3 year bumper to bumper warranty! My grill has peeled off twice now, same issue. The first time Toyota replaced it. No problem! The second time it happened they refused to do so saying that it looked like an outside influence like a pressurized wand. Duhhh I take it thru the car wash!! Consumers need to be aware that if you take your car thru a regular car wash and their cheap grill peels then its not their responsibility. So disappointed with Toyota. After years of owning them definitely going to change that!!

With good maintenance it never gives you a problem. Ive owned Toyotas since 1970. The first one I put over 300,00 mi. on it. Never had a problem. Husband owned different USA cars/trucks. They stayed in the shop. Now we each have Toyotas. Good care equals no problem!!!!

I purchased my 2018 Camry XSE 3 weeks ago and I love. Only thing I don’t like is that a remote start doesn’t come standard. After paying that amount of money I thought it would have remote start seeing as other cars of different makes and models but are sedans do have the remote start. I think it comes on the XSE V6 but that car is about $4000 more than my car. Toyota should be ashamed for not making that standard.

Like to file a complaint. I want to pay in full for the past 1 month and they will not tell me how in need to pay. The car was 29,000. I put 5000 down payment and after 1 month I told them I would like to pay in full. They are saying I owe the 29,000.

$3k ABS failure. 2 months out of government mandated warranty ext. Toyota has a reputation for reliability that couldnt be farther from the truth. From gas pedals sticking causing accidents, frames rusting into nothing barely out of warranty, hybrid batteries catching fire, and my personal experience ABS Actuator failing causing brake failure with my family in the car. Toyota after being forced by the NHTSA to recall 2006-07 Highlanders and 08-09 Camry skated extending that recall to 2008-10 Highlanders due to lower sales numbers and failure rates caused by our countries recession then. Supporting a company by buying vehicles from a company that conducts business this way is a mistake that misleads us all. Stay away from Toyota for the safety of your loved ones.

I have a Toyota and it is great on gas. It has lots of features. One of them been the phone on the dashboard. Important for emergency call. Another when you turn on the car, the doors close automatically. Nice design. It has many more things that it would take me too much time. It is a smart car. I just got it last year.

Very reliable four door car, it gets drove every day. I havent had any problems and that is longer and shorter trips. I like the electric windows too. Mileage is pretty good, easy enough to detail, nice color, cant lose the gas cap its attached, simple levers to open hood and gas, and same for trunk can easily be opened by a button. However, sunroof would be cool. I like my car a lot. I would recommend to anybody looking for a reliable car to be able to count on anywhere you need to go. Everything is simple and in your reach.

The warranty covers trip interruptions paying you up to $150.00 a day if the car is in the shop. Also $0 dollar deductible on all repairs with towing included to the closest Toyota dealership. 10 years or 125000 miles of coverage.

It was a very cheap used car and hasnt given me any issues yet. Its excellent on gas & its a very nice and cute little car for being 18 years old. Fingers crossed! Toyotas tend to be made well & hold up longer and go many miles more than other models. And they hold their value really well. However, the radio is really old & it cannot connect to cell phone. Plus could be louder with better bass. Also the knob doesnt always work when turning volume.

This car can take a beating and still be dependable. Its good in all kinds of weather. I feel safe in it. Especially on highways. I also like that it is a 4 door with lots of room inside. I like how I have control over all door, windows and locks and that it is an automatic and that everything works. I also like the adjustment room for both front seats and the high roof. However, I would increase the size of the air vents. When I put the back seat down I would increase the opening to the trunk. I would also make the roof a little higher and not have the seats so low. It makes it hard to get in and out of car.

UPDATED 03/07/2022: I purchased a new 2017 Rav4 from Toyota of Rock Hill. One of the freebees we were offered was “free oil changes for the first 30,000 miles”. This was really an oil change at 10,000 miles and one at 20,000 miles. At 10,000 miles I took my new Toyota in and had the oil changed. I was working for the public schools at the time and the automotive shop teacher told me I did not want to change the oil on the recommended 10,000 miles, that I should change the oil at 3,000 or 5,000 miles as I had always done. Toyota of Rock Hill refused to change the oil “early”, so at 15,000miles, I changed the oil myself. I drained oil and I removed the oil filter. The oil filter was packed, I repeat packed with dirt and sand! I’m not sure how this could have happened by accident. I could not have offended anybody in the shop. I did not come into contact with anybody at all… At 20,000 miles I again changed the oil and the filter was very clean. I do not know why this happened, but I will never let any Toyota service department touch another vehicle of mine again.ORIGINAL REVIEW: I have purchased many new Toyotas over the past 25 years. The autos have been great. 2004 Solaria, 2006 Solaria, 2006 Rav4 and a 2017 Rav4. I drove the Solaria for 450,000 miles total and the 2006 Rav4 is coming up on 200,000 miles. The newest Rav4 will turn 40,000 miles soon. No mechanical problems of any kind on the older Toyotas. The new 2017 Rav4 had some issues.The one major problem has been with the new tires that came on the two new Rav4s. The tires were manufactured by Yokohama and have had a number of problems. On the 2006 Rav4 the tires did not last. Maybe 30,000 was all. After several calls Yokohama I was told by somebody on the executive staff that “We can manufacture better tires but we manufacture these tires to Toyota’s specifications.” The Toyota dealer would not stand behind the tires even though we purchased a warrantee package which cost the equivalent of a set of four tires $600. The 2017 Rav4 had a flat spot or broken belt on one of the four tires. The dealer would not stand behind the problem. Four years and 40,000 miles later and the Rav4 still makes a loud vump, vump, vump noise. It has really gotten under my skin! A second major issue with the 2017 Rav4 is the automatic radar braking. • Moving through traffic at speed limit speeds if you try to pass a car and come close to the vehicle, sometimes the radar will engage the brakes unexpectedly. It may even brake very hard. • Trying to pass a car on a two-lane highway when you come close to the vehicle, the brakes may come on unexpectedly. It may brake very hard. This is very dangerous if there is a car coming at you in the other lane. You can’t pass the car you were trying to pass and you may be stopped by the oncoming car as well. • If you are going around a curve and there is a guard rail next to the road the brakes may come on unexpectedly. If you are on a slippery road the back end will kick out and the car will spin!• If you are on a hilly road the radar may see the hill as a solid object the brakes will come on unexpectedly. Unexpected braking in heavy traffic may get your Rav4 rear ended.The problems are even worse if you use the cruise control. I never use the cruise control at all, it is just too dangerous. I talked with the dealer many times about the problems and the dealer pooh poohed the issues and refused to write up the problem.

Honestly I am not very satisfied with the change of vehicle I made since the car for which I made the change was in perfect condition - a Corolla of 2014 with only 21000 miles to get the new RAV4 Limited of 2019 and not even have a month and already have to change the differential sincerely and Im not very happy with this new SUV. Would have preferred to stay with my Corolla in the end. Did not give me problems all the time I was driving

Its a 2012, and Ive had it since then. It has never given me any problems outside of maintaining the normal course of use. Its reliable and uses regular gas which is a great savings! Great car. Its a good car for a woman or a single owner who will not be rough or abuse it. If handled well and maintained regularly, it will perform well and never let you down. I feel safe when Im driving it.

VENZA has engine vibration between 1800 and 2000 RPM. Dealer could not identify where the noise came from and why the vibration occurred between 1800 and 2000 RPM. It has also L shape crack on the front windshield. The crack is inside between top and bottom glasses. It could be caused by the glass defect.

Absolutely loved the Toyota CHR from the moment I drove it. It has spacious interior and the camera is extremely useful and well placed on the rear view mirror which is super convenient. It also has great seating considering that its a MID sized car. Moreover, it has radio with Bluetooth. Driving this vehicle on a daily basis is something I look forward to. Although it has no CD player, which I get, it would be useful for those times where you want to listen to a CD. Also, I feel that the engine is lacking a little bit of power. I wish it was a little stronger. All in all, driving this vehicle on a daily basis is something I look forward to. And the experience we had at Toyota of Hollywood Florida was absolutely stellar. I would buy a the Toyota CHR again in a heartbeat.

I was denied service. I need a copy of my tire replacement warranty FROM YOU because it is different from what you claim it to be. I will NEVER purchase another extended warranty or any type of additional insurance/service ever again!

I have owned 3 Toyotas and have always had excellent experiences with them. I love The quality you get when you purchase a Toyota. They have a reputation to last a long time and be reliable. And you see a lot of older Toyotas still on the road. After my first Toyota I decided I would stay with them on my next purchase. And I have not been disappointed with my decision to buy another one. I currently have the Toyota RAV4 and the only thing I dont care for is the size of the gas tank. I feel like every time I turnaround I am having to find a gas station.

Bought this Toyota Matrix car due to an emergent need (no time for serious search). Its too low to the ground. As a 4 cylinder, it is a gas guzzler. However, it handles well and has nice design.

I leased a 2012 Toyota Camry in 2012. I was not able to make payments so they took the car. Then after they sold the car there was a balance of $4,689.28 which I was not aware of. 2019 comes in and they hired Rubin and Rothman law firm and this law firm of crooks is trying to charge me $11133.56 with interest fees and according to Toyota interest fees are never charged on a closed account. Shame on YOU Toyota!!! For not doing your due diligence and hiring a bunch of THUGS to misrepresent YOU!

2013 Toyota Camry - less than 23,000 mile - Steering Column must be replaced. Dealer has provided details. I have been told a decision has been made... no return calls. Refusal to allow me to speak w/ Mgr.

03 Toyota 4 Runner - Drive the car in DCH Toyota in Simi Valley for safety recall smart stop tech. First, they said car will be done in couple hour. Around 10:00 am received a called from dealer and said car not done until 4:00 pm. Keep waiting after 4:00 pm no one called. Going direct to the dealer and Juan ** (customer service guy) said, the car not done and something wrong with it, already on Friday afternoon for better to wait until next Monday morning to get help from corporate and he will helping me to taking care of it. Monday morning I got called and text message from him. Said my car failure base on the new update of the SW. Determine that failure on ABS break system and I have to pay for the cost of repair with more than 4K to replace a new ABS break system. Either pay for repair or tow the car out of the dealer because the car cannot be drive. When I drive my car in without any problems now they said failure. I have to tow my car back to home for now. OMG can you imagine about that. Basically Im very enjoy to drive Toyota but not anymore.

Contrast to common belief about Toyotas service excellence, I have had horrible experience despite being a Stern user of Toyota since long. They have denied the gear box replacement after 80K running and which is a clear fault which is covered in extended warranty. This clearly proves their commitment to service. This happened immediately after my Fortuner went for service and they put the blame on some rear which happened one year back and after that it has run 20000 kms. I would say please do not believe on their false commitment and customer centric claims as it does not hold ground. I am a customer in Gurgaon and going legal with them purely on technical grounds. We as consumers should not leave these manufacturers to do what they want to and strip our rights and rightful compensation after having paid for extra.

It is my favorite. Its not a bad car. I wouldnt trade the 2010 Toyota in for nothing, not even a car worth more money. Even if I could trade it in for a better model. Yes, the model is older but sometimes that means better to some people like me. As long as it runs, Im good with it. The radio sounds great even. When the crap channels come on, it makes them sound better which is great because that makes it easier to bear listening to them. And the seats - theyre really great and comfortable.

I love my Toyota. It is a very good car and was the best one Ive had so far. My family loved it as well. I will always stand by a Toyota. I am going to be looking for another one soon. I would like to improve its safety but the drive was amazing. Very smooth and never had any problems with it.

We bought our Toyota Yaris brand new in 2008. After one year, the paint on the roof began to peel. At first it was just a small bubble of paint. But over the past few years, the peeling has spread to our entire roof. We asked the dealership about it and were told that it was our problem, that we would need to pay for a paint job. We couldnt figure out what was causing it. But we took the dealership at their word. Recently, weve noticed other Yaris with the same issue. Most of them have been blue, just like ours. All of the peeling paint has been on the roof. We just saw one today thats red. We talked with one of the owners and she showed us where the peeling paint had moved down toward the drivers side door. Toyota needs to do a recall for a free paint job. The resale value of the car is diminished by the slip-shot paint job.

So, I brought a brand new Toyota Highlander 2017 in Louisiana. About half a year later, my family and I moved to Indiana. That when we start to go to local dealership to get our car check for every 5,000 miles. After about the fifth time we go there, they told us that the nitrogen metal valve stem caps have melted or got stuck in the tire so they cant get the tire pressure reading. They told us that we have to pay $600 to get THREE of them fixed. But that is just straight up dumb, the warranty should have paid for it. We have a 3 year warranty on the car. But, they were just repeating themselves and not offering any help. They were saying how Toyota doesnt put metal valve stem caps in their cars and they put plastic caps so it dont cease. They told us that we have to call the dealership that we brought it from to tell them about it and what to do. Well, we called the dealership and they said that they do put metal valve stem caps, but it is insulated so it dont get stuck in the tire. Pretty much both dealerships were being jerks and not admitting whose fault it is and making us pay $600 while it was clearly one of thems fault. It was a terrible experience.

From the time we walked on to that lot was a nightmare. I should have turned around. First off, while making a deal for a trading my vehicle they kept my car key. I asked several times for my key back so I could leave. Not sure if they thought this was a tactic. Rest assure it was not. After about 1.5 hours of waiting (they would keep going back to GET MY KEY) and coming back empty handed we finally agreed to some numbers and went through with the trade/sale. We paid $2,600 for an extended PLATINUM TOYOTA warranty that was to EXTEND the warranty 100,000 miles. Once we were done, we were about to leave and we asked for the pre-certified paperwork. They tried to tell me that it was pre-certified. I looked at the windshield-huge sign that said-PRE-CERTIFIED. It was well under the mileage and the year was 2014. We had to fight to get that paperwork. Then they had to have ME bring the vehicle back to THEIR lot a week and a half later to COMPLETE the pre-certification inspection. THEY NEVER DID A PRE-CERTIFIED INSPECTION? On top of that, took the vehicle in about 1 year later due to the fan on the AC going out. The guy told me that it was almost out of warranty. Are you kidding me? We paid $2,600 for an extra 100,000 miles and I sure as hell know that we did not get even close to the original 100,000 miles. Later that week my husband called to talk to them. He got the runaround (I am sure most of you know exactly what I am talking about here). Sooo, he went to the car lot. He was able to talk with the RODNEY **-SALES AIDA **-CUSTOMER RELATIONS MANAGER and the finance guy and he told my husband that he was sorry that he made a mistake on the information he gave us that day! What??? So he and my husband called to Toyota finance office and the lady said Yeah this is suppose to have an extended (EXTENDED) warranty. The finance guy told my husband that he will email the information to him that day. About an hour after my husband got home he still did not have an email with that EXTENDED warranty. So he called the finance guy. He was told Oh, I am sorry I can not honor that extended warranty. Are you ** kidding me??? Then we called to cancel the extended warranty and were told well since you have used 3/4 of the warranty you will be prorated at 1/4 of the $2,600 we paid for it. WTF Explain this to me... and I am a blonde but am smart enough to know we do NOT need to warranty 100,00 miles we ALREADY have warrantied. Why in the HELL would we pay $2,600 for 100,000 mile warranty when we have the FACTORY 100,000 mile warranty? We would NOT do that. We were to have an EXTENDED warranty. Do they even know the definition of EXTENDED?Hell no, they do not know crap. I will never step foot back on their lot or any lot they are associated with. They purposely lied and deceived us, the finance guy admitted it. But still got screwed. The least they could have done was given us the $$2,600 we paid for a warranty that we ALREADY ** had. WARNING---STAY AWAY FROM FAYETTEVILLE AUTO PARK--- I will tell you who to go see..the guys at McLarty Daniels. My son and husband bought trucks from them within 3 months of each other. Amazing people! One made a mistake...owned up to it...and corrected it!!! They have *****5 STARS***** from me!

The front driver seats edge of my 2019 Toyota Highlander is completely smashed and it makes driving and especially getting out of the car very uncomfortable (not even talking about the look and value of the 3 year old car). I noticed the problem almost a year ago, since then its been getting worse and I asked for the seat replacement last December, when the car was 2 years 8 months old and still under the full warranty. I went to the Desert Toyota and a manager there found my complaints reasonable and submitted a claim.We got a response from Toyota in about a month and they refused to replace or fix a seat under the warranty saying that its simply an outside influence. I believe that its ridiculous since I weigh 120lb and have less than 30,000 miles over those years. Moreover, this is my THIRD Toyota Highlander. Ive had the previous one for about 10 years and no problem with any of the seats with the same usage. Obviously something was wrong with that seat from the beginning and it should be replaced under the warranty.Otherwise, if its just normal wear and tear according to Toyota, what kind of garbage was it made from if it wont even last three years with average usage? Im not even talking about other minor issues that weve been having with that car. My previous Toyota started having more serious issues but only after about 7 years of usage. The first one was almost perfect. It looks like the quality of a Highlander is going down the drain. Definitely, its going to be the last Toyota that we buy.

Toyota has known for yrs that the blizzard pearl and super white paint is falling off cars. They are in phase 1 of starting to do something. Because I have a Sequoia platinum they say they wont fix it. There are lots of people with Sequoias and Highlanders whose paint is peeling off. I have a 60000$ car that the paint is falling off. That sure doesnt do much for trade in value but, they dont care. I am still going to fight this. Its the paint that is bad not the car.

My Toyota Solara Convertible is an excellent car and fun to drive. It has a lot of room seating wise and holds 4 people comfortably, has good trunk space, and good gas mileage. I love the fact that its a convertible and its a great car for the climate in Arizona. But Toyota stopped making this model... its a fantastic car with so many positive features. We did have an issue with a crack in our dashboard, but it was a warranted issue, so it was promptly remedied, completely to our satisfaction. Toyota makes a terrific automobile and has an excellent reputation, they stand by their product and have a great service record.

They took the DVD player out of their new minivans. Worst mistake ever in a family car. Don’t pay for the expensive rear entertainment package because it doesn’t work. Just trying to get more money out of people I guess. Not everyone can afford or wants to pay for streaming services. Give me back the DVD player I paid for.

Ive had my Yaris Toyota hatchback since it was new. Its a 2009 model. And I picked it because I could drive it with a straight leg. I appreciate the size of having a small car. It also had automatic transportation and good on gasoline. I very much like the fate that it has had no mechanical problems and is a small wheel base car for parking and quick turnaround. However, I would liked to have a GPS, automatic speed control, a much more comfortable seat, with satellite and inner wireless connection. Also, my car color is maroon and it gets hotter in the sun.

Toyota is a strong brand of vehicle. They have had recalls in the past but so has many others. Yet they continue to strive for the better. I have been taken good cared of by the company. For maintenance, you just have to find a good dealership or shop because that is where it can all go south! Which I have encountered recently. It can be bad when you are failed in that way. Parts do not have to always be factory parts for your vehicle to survive which will make it at times easier on the pocket. The overall conclusion is be a safe and careful driver. Dont fully depend on others to tell you if something is wrong with your vehicle. Check it often and you will have a happy vehicle!

Toyota Celica was bought with over 200,000 miles on it 2 years ago... still running strong. I hope to keep it for awhile. I will have to invest some to keep it going.

Original owner of 2008 Prius still going strong at 170,000 miles. All original parts. Battery replaced last year by 3rd party. Daily hour commute; with regular maintenance it will last forever! I love my Prius!

I bought my wife a 2016 Toyota Highlander AWD Platinum at the end of August. She told me she was having to clean her seats every week because of color transfer onto the leather. Turns out, any color other than white or beige was transferring to the seat. I contacted the dealer. They offered to clean the seats. I told them I needed a better solution than bringing it into constantly be cleaned. I also reminded they that I expressed concerns about the leather color and was reassured of Toyotas high quality. So they offered to have the seats reupholstered for $2000 or to trade it in and pay $3500-$4000 for the same vehicle with a different interior.At this point I have only had the vehicle for 2200 miles and 3 months. Since I didnt agree to the terms the dealership gave me the Toyota number to call. I called, they asked that I take to a local dealership to be evaluated. The Service Manager said Toyota knows this is a problem and he cant do anything because they wont do anything. He even called Toyota Corporate number and explained that I was the 3rd customer this month with the same issue. The representative then tells us that if its not deemed a defective then nothing can be done. I asked to speak to someone else. I was told I could write a letter. So at this point I told the representative that I bought a product in good faith and it is unreasonable to have to clean it every week. She then told me she has explained Toyotas position. I told her I wanted to exercise my right to file an arbitration. She said someone would contact me in 3 days.A person from Toyota contacted me and told me he was going to act as my advocate. I explained my situation and he said he would contact the Toyota Distributor. About a 2 weeks later he calls me back and tells me the Distributor and Toyotas stance is that this is not a defect so no action is required. This Advocate didnt even call the right Distributor, but quickly dismissed me by saying it didnt matter. So I once again said I want to file an arbitration. He told me that Toyota would not find cause for me to file an arbitration.I told him that was not Toyotas decision to make and that I am entitled to file an arbitration. I wonder if this was the same position they took when people called to complain about their cars accelerating and causing accidents. Toyotas answer to taking care of the customer is simple... Distributor- pay more money for the same thing. Q` Toyota Corporate- if it has not been deemed a defect then we dont care. I have owned 5 Toyotas, but this lack of customer care tells me a lot about the current company I am dealing with. Toyota use to take pride in their products, but not anymore.

I bought this 2010 Toyota Sequoia over a year ago with 100000 miles. It is white, which is easy to keep clean. It has been very dependable so far. It has never stranded me and I love the moonroof and the audio system too. It also handles well for a large vehicle and I feel safe in this vehicle. But it only gets about 15 miles per gallon and it is expensive to operate. It is also hard to park due to its gigantic size. I wish it had some other features on it like a keyless entry. But Toyota is a very good brand.

Toyota - Very good on gas mileage, long lasting motor life and really a great investment for work or travel vehicle. Awesome value while driving low fuel expenses. Comfortable and great for long or short rides. You get more than the moneys worth, through and through. However, I dont like the thin fiberglass. Im worried about the safety and with the size. The compact design is also quite scary when on highways and interstates. Comparing to semis, trucks, vans, it is quite overwhelming where there are large vehicles. Just feels like one wrong move by me or another vehicle, would never end well. Should be more in between passengers and other vehicles.

I purchased a 2018 Toyota Highlander Ltd Platinum from Classic Toyota in Tyler Texas. My Toyota purchased was based on commercial and current owner reviews. Other than the “color transfer” issue (dyes from my years old and routinely washed scrubs and jeans coming off on the leather seats), I’ve been relatively happy with the car. The thing that has driven me crazy are the electronics. I came from a BMW, that was too small and uncomfortable, but drove great and I guess I got spoiled by their electronics. I could have 2 phones connected and receive calls on either of them on Bluetooth. Not on the Highlander (JBL GreenEdge). It takes 5 or 6 button pushes (while I’m driving!) to change from one paired phone to another. It also occasionally just drops the phone in the middle of a call and I have to reconnect. The weather app also is rudimentary, at best. It never gives me the weather for the area I’m in. If I’m in downtown Dallas, it gives me the weather for Terrell, TX (40 miles away, a 10th the size of Dallas, and a town I’ve never looked up on my weather app)!!! I called Entune (a cumbersome worthless app IMHO) support. She was very pleasant, but completely useless. She looked at the manual. I read the manual! I needed more! Apparently Toyota doesn’t offer more than a crappy inefficient app, bad connectivity, and a GPS (for the weather) that hopefully doesn’t have to ever locate you in case of an accident!

Bought a new Toyota Rav4 premium and once it got on the highway the cabin noise is just too much. I drive all the time and it sounds like air is getting in, I can assure no air is getting in the car. Just want to return the car. This car was bought less than 24hr ago as I write this complaint. The GM was suppose to meet with me but conveniently left and no one told me and left me at a table just sitting there waiting. The sales person I had been dealing with was really no help.Syed is his name.There is nothing they can do to fix the noise in the cabin of the car, it is what it is. But I shouldnt be stuck with a car I dont love. Customer service is about retention and not just money. Which is what it feels like it is. I need help returning the car. The gm Cody ** left knowing I was there to talk to him and didnt acknowledge me at any point. Quite frustrating to have the gm treat you like that when a consumer just purchased a vehicle. All they did was technically make me own the car longer today which I dont know if that matters or not. But if it does, then it was a very malicious move on their part. Again all I want is to return the car and buy something I love. Not something that isnt a great product for me. Not a single person pointed out the cabin noise to me directly and I find that to be reckless and predatory onto consumers.

Absolutely love this car. Very fun and great gas mileage. The only thing I dont like is there in is not trunk or back seat space but for me its okay since I dont have kids and arent planning on it.

I purchased a new Toyota Camry-LE in 2003 at Toyota Dealership in Riverside Ca. After less than 90,000 miles I began experiencing engine problems, ie, gray smoke emitting from my tailpipe when first starting my car in the morning. On 9/7/17, I left my car with my mechanic, Moe. After several hours inspecting my car and performing a compression, he believed I had major engine problems and stated that this type of car should not experience this problem at a low mileage. He checked to see if there was a recall on my engine and found none. He advised me to check with Toyota Corporate office to see if they could help me. I checked with Toyota Corporate office in Torrance Ca. I contacted their office and they stated I should not have engine problems at this low mileage. The next day I took my car to the dealership to be inspected. I told the manager that my mechanic suspected engine problems. When I went to pick up my car the same day, the manager said I had not engine problems. However when reading the report on my car, the mechanic recommended an engine teardown. No test were run on this car (compression test). I asked to speak to the mechanic and I was denied. I then returned to my mechanic and authorized a teardown to find a bad engine. I replaced the engine for $ 6,85.91. I decided to send this to the manufacturer in Plano Texas with all the receipts, oil changes, tires, fluid changes, belts, etc. In speaking to a manager named Nancy at this office, I was denied any financial help stating that there was no record of me using Toyota for repairs. I reminded Nancy that it states in the Toyota manual that Toyota will not deny a claim because you choose a service provider other than Toyota. Nancy insisted on sticking to her story, that I must use Toyota services. I realize the warranty has expired, but what options do I have?? I paid a lot for this car, and believe I deserve better. Any suggestions? Thanks.

It took some significant persistence but we finally got a meeting with the GM. Steve Phillips ended up being a good man of high integrity. He apologized for the whole incident and made this right with us and we very much appreciate it.

My Toyota Camry I bought Brand New had a squeaking noise in the struts only at 47,000 miles. Back Struts were changed at the dealership. The warranty coverage for this car is only 36,000 miles or 36 months. I have to pay out of pocket $ 376,00.00 hard cash. Very very very bad reputation for a Toyota car that I have had so much respect for due to recommendations I have had. Very very disappointed and bad experience with Toyota 2018 Camry SE.

In my life Ive had Chevys, Fords, AMC and Nissan along with Toyota. Todays cars and trucks are not made to last. You would be lucky to get 75,000 to 100,000 miles of trouble free use out of America cars. Very sad. Seem we made them for the masses. But Toyota is incredible for what you pay, as long as you take care of it maintenance wise. You can very easily run it for 300,000 to 500,000 miles. Which is why I buy them, I got 350,000 mile out of my last Corolla and now I have a Tacoma that has 130,000 miles and still runs great and along with that everything still works on the truck.

My car that had high mileage I sold was 2004 Toyota Echo. Also a stellar performer. This Toyota Yaris was an acquisition as my mom is 94 and is bed bound so this became mine and it is a 2007 with only 25,000 miles on it. I did have to bring it to Toyota for a few recalls and had dialogue with them about some defective cables they said were ok but since the 2007 dont install anymore? But all in all she handles great. A little 2 door hatch back I will drive till shes dead! Cheers!

My name is Viren ** and I bought my Venza AWD from Canada brand new with top model and I paid about 46000 Canadian dollar and I took extended warranty for 7 years bumper to bumper. My bad luck that I moved to USA for my business and I didnt know that if I register my vehicle from Canada to USA then all warranty void. And it gone. I paid for my warranty about 2100 dollar and I never use it. They gave me back about 600 dollar in 2015, at that time my car mileage was 68000 kms (about 42000miles). After that I start servicing and oil change in Greenville Toyota for my both car Sienna limited and Venza. I used to pay for just oil about 90 dollar which is too costly. So I start to buy oil from Autozone and one of mechanic he change it for me with 15 dollar labor.Recently 2 week ago I was driving my Venza from 40 to 60 mile zone and suddenly I heard a bad noise and start to come out little smoke. So I just stopped on road and try to check it out and I found that lots of oil was leaking and my car couldnt start again so I towed to Greenville Toyota. They people diagnosis and told me that, Your engine block has hole so your engine is gone and now you have to replace it and cost will be about 7100 dollar. I was shocked, before that never I got any engine light indication and suddenly this happened. I talked with Toyota customer service and try to help me out and how come just 64000 mile engine can gone. And they told me that might be there will be lubricating problem with engine so that is happened. Because of I never did service with them since 2016 so. If I used to service with them then they can try to say something else but never say that about machine faulty or bad parts. I read review online about Venza engine and people says that VVT-i engine is famous to with bad impression.After that I went to Hendricks Honda in Greenville and just ask them about the cost of fixing my car and they gave me quote is 5100 dollar with 3 years or 36000 mile warranty on engine. So I moved my car from GREENVILLE TOYOTA TO HONDA. Today my car is fixed by Honda just like brand new. I used to big fan of Toyota and I am driving Toyota both my vehicle since 2008 but this incident and response from Toyota. I will never buy Toyota vehicle and I will never went to Greenville Toyota. My Venza is low mileage car and driven by my wife all the time just in town and still this happen with luxuries car for I paid almost 50000 dollar and company say your power train warranty from company expired on 60000 mile so we cant do anything. From my experience I learnt that nowadays Toyota has to commitment with customer like used to be. So think about it to buy a vehicle from Toyota. I would prefer to go to Honda or some other car company who can provide good service and at least accept any defect if there.

Hard to build a new car to order from the site. The combinations offered are too often in packages and allow very little flexibility. Exterior color choices are limited even in high end models. Site is not difficult to navigate. Not all options are available on all models making it frustrating.

I have a 2007 Toyota Prius six months after I found out that the combination meter has a recall. Toyota won’t honor their recall because it is past their timeframe. It is obvious that this is a Toyota problem; however, they do not want to stand by their product and replace the faulty item. It will cost me 600+ dollars to fix it, they do not replace the part but take the original part out of your car replaced the capacitor’s and send it back to the customer. All of that for $600. I will have to be without a vehicle for two weeks. When it gets hot outside the combination meter fails. When it is cold it works.

Haven’t had to use it yet but it covers everything bumper to bumper. It’s the platinum level so no deductible, seems very good so far and it’s with Toyota so I feel it’s a good coverage. Will let you know at a later date if and when I get need it or use it.

The Avalon is nimble in traffic, extremely reliable, required very little maintenance on 166,000 miles and very high visibility for the driver. The partition in the back seat allows you to put items with extended length like 2x4, pipes and large opening into trunk allows luggage to slip easily into trunk.

White Pearl Paint peeling off vehicle in sheets. Due to factory faulty issues with primer that was used. Lots of people are having this issue with that. And sadly Toyota is not willing to admit to the factory problem with the primer. Never again.

The 2019 Toyota RAV4 Hybrid only allows for Apple Play compatibility when using the GPS system. I dont have an Apple phone. I have an Android phone. Toyota refuses to update GPS system for compatibility to Android. They only did this in 2020 to include both Apple Play and Android capabilities. They refuse to update my 2019 that I purchased October 2019 and I feel that they are favoring Apple. Not everyone has an Apple phone, me included. I feel this is discriminatory towards those owners of Android phones and that Apple has paid off or done a deal with Toyota to exclude Android Users.

There was recall on my car in 2002 and no informed me. Toyota Corporate or Richardson Toyota. Now they won’t even look at. Don’t buy a Toyota or if you avoid these Toyota Richardson and Toyota of Dallas. What they have done to me, overcharging for maintenance and rude service advisors. Hours of waiting. I and my wife will never buy a new car from Toyota.

Ever since I bought my new 2018 Toyota Highlander last August I’ve been accumulating an unreasonable amount of paint chips. I ordered Toyota’s touchup paint after my first service visit however, it was too cold to apply at the time. Since then I’ve accumulated over seventy paint chips mostly on the front of my car. The chipping is only on the metal parts not any of the plastic parts. I took my car to the Toyota dealer with my concerns and their Service Manager told me to call corporate Toyota. My Case Manager there opened a case and then told me to call the Toyota dealer for further instructions. I called their Service Manager and was told to take my car to a body shop and get an estimate. I took it to the closest body shop and they said it appeared the paint was applied “soft” then he gave me an estimate. A couple days later my Toyota Case Manager called again and told me the Dealer should’ve sent me to a specific auto body shop because they needed paint tests done. She sent me to a Toyota certified body shop where the owner took my car into their shop and looked it over. He then walked me over to another Highlander that had 52,000 miles to compare, there weren’t any paint chips on it. The shop owner told me there is an “excessive amount of paint chips for a car of my age and mileage”. Long story short my Toyota Case Manager called and said there is nothing they can do for me because all the paint tests were within a normal range. My car was purchased in August of 2018 and is only 7 months old and already needs a new paint job. The paint chips started when I bought the car and every day I drive it I accumulate even more paint chips. I now have a seven month old car that already need a new paint job. Despite two separate body shops saying this is not normal Toyota says it is normal and refuses to do anything about it.

I recently purchased a new Toyota which the salesman failed on his part to get a correct 10 day payoff on my trade. Now that the deal is done, signed and a payment is being withdrawn from my new account they are harassing me for the balance of my payoff. We don’t carry our payoff of our vehicle in our pocket so I gave an estimate which he should have followed up with a 10 day payoff. Now I am receiving harassing phone calls and texts messages at my job on this. Legacy Toyota is very unprofessional and they don’t think of the buyer. All they want is numbers and don’t care at whose cost. This is going to end up with an attorney. I’m waiting to hear from Toyota on this matter. It was the worse purchase I have ever made and not speaking of the truck.

Sequoia is comfy and sturdy! Great family truck. The back hatch handle goes out on the 2003. And last week the water pump went out. $1,000 repair. Other than that it’s been almost trouble free for 174,000 miles, with regular maintenance.

So back in 2017 I had an auto accident where I was found not at fault and I was given a large sum of cash from my insurance to help pay for a new vehicle. During the time of obtaining the funds I decided to try to head back to Toyota and get another Toyota Camry Hybrid as this was my all time favorite vehicle and to this date and time still is.Well needless to say me and my wife head down here and I was approached immediately which I told one rep I was here to buy a new Toyota Camry Hybrid. He attempted to ask me sales pitch questions like whats my number or figure I am looking at with cash down and what kind of payment. I immediately told him to give me time to go over the features in the vehicle, colors available, and pricing.The sales guy agreed and showed me the lot and long story short he once more once near the vehicles asked me again about price, down payment, cash or financing and I cut him off and said, Look I wont say that right now, because I need to see the vehicles and colors. Once I located the one I wanted I simply asked what is the overall price of the vehicle I found. He then tried to gain more information on what I wanted and again cash flow.I told my wife we were leaving. I am not going to waste my time with this guy. I simply never dealt with this before as this must have been a new tactic by this particular person, but the last sales guy I dealt with was not even close to being this ignorant or pushy. I went to another dealer which was not the same model I wanted, but nonetheless I did not deal with any of the aggravation I dealt with here.The reason I kept this information from the sales guy was simple. They use that information against customers. Colors, features, cash down, and financing is easy to push a higher valued vehicle with more features than I wanted or needed. I know this, because my Uncle was a Salesman and taught me what they do. All I simply wanted to do was point out the vehicle I wanted to explain all the details afterwards.

The motors are really good. They last a long time. The drive train is really good. The body will rust off before the motor goes bad. Get good gas mileage around 20 miles to the gallon on most. The seat belts are strong and the air bags dont burn you when they hit your chest. Well already mine didnt. The storing is perfect. It will take a curve like its out of this world and the brakes will stop you on a dime. Parts are really cheap for the most part and the motors if you ever have to work on it besides regular stuff the motors are very easy and simple to work on. I had mine for 15 years and never had any major problems and the motor was still running good after 15 years and I put it through a lot. I mean a lot.

I have owned many cars and this is by far the best car I have ever owned. Handling is a dream. Power is just enough to climb steep hills without beating it up too much. Braking is great for the weight of the car. Gas mileage is phenomenal. I consistently get 30 MPG on highways and 26-28 in the city. Have had zero issues with this car since I got it and keep it well maintained.

Many of us believe that TOYOTA is a best brand and it will run at least for 100000 miles. I also felt the same and bought the car from a dealer earlier in 2013, a 2010 Toyota Camry. Now the miles is around 84000. All of the sudden the engine started to make noise. No rains, no animals, no accident. It started to behave on its own. The check engine light and VSC light started to glow, I am shocked to see this happening. I went to TOYOTA dealer. They said this is a serious problem. A car having trouble in engine within 84000 miles. I was also crazy to hear it.I called the Toyota Motors. They simply state the engine is out of warranty and they cannot help on this as they can provide only the warranty for 5 Years or 60000 miles. Even though I explained the situation they are not ready to listen anymore and they simply declined the request. With no other options left I have to go back to my Toyota dealer again. Now he me about 6000$. After an hour talk he reduced to 4000$. The part is coming only around 1000$ but the service charge they are asking for 3000$. The problem is with the ignition coil and when I read it in the websites there are chances that the car could have been gone uncontrol and its a risk factor for anyone to drive. Toyota is not ready to accept this as its fault. I believe they need to value the customers and their safety.

@toyota #toyota Too bad your remote start feature is not working right. I should of never dealt with this company. Now Im stuck with a brand new 2020 Corolla with no functional remote start. Im still waiting from Toyota headquarters to call me back! Please rethink your choice of car. Toyota is not the best anymore sad to say. There are a lot of other brand of cars to choose from.

Purchased my Tundra new in 2002. I cared for this truck inside and out except when it came to my rusted and unsafe frame. My truck is in excellent mechanical condition and I get a lot of compliments on its appearance. Everything works great with 107,000 miles logged. My mechanic says he probably will not be able to pass the truck for inspection within a year or so. His advise, get rid of it and trade it in. I usually like to sell my trucks outright but he says that I will create a bad situation to sell it to a friend or a private party.So, I have driven Toyota cars all my life and I really take care of them. There is nothing wrong with this truck! Because of the safety issue I will need to trade my vehicle (while I still can) on years before I should need to. Toyota claims there is nothing they can do and its my problem. Bottom line, I will never purchase or lease another Toyota vehicle and will let my children, friends and others know. Bad customer service! Toyota has lost a customer(s) for life. Penny wise and dollar foolish.

Having owned several Toyotas, I considered them to be good reliable vehicles and never had a reason to question the warranty. After 6 months and about 3,000 miles I noted that my rear taillight assembly was lost. At the Sweet Toyota dealership, the body shop manager noted that there was no damage to the taillight and offered that one of the 2 screws attaching it to the body must have been over-torqued on installation. The 2 screws go into a metal clip embedded in the molded plastic taillight unit. My local dealership offered to split the $180.00 cost for a new unit because Toyota would not consider that as a warranty part. The help line at Toyota told me they would reimburse me up to $100.00 if I sent in a receipt because I was such a good customer. Why was I asked to play these games? Why doesnt the dealer and Toyota handle this without involving me and my money up front. Please note, this wasnt a light bulb, it was a molded plastic unit similar to a plastic bumper or fender piece. Maybe Toyota should list what items are actually covered under their warranty rather than simply excluding fair wear and tear items like tires and wiper blades. What are the odds that I will consider Toyota for my next new vehicle?

The worst company ever!!! If you plan to buy a car, dont even go to Toyota. They are all total jerks. I called them in March to postpone my payments due to pandemic because I was not able to work and make money. They postponed my payments and they said that there was not going to be in any interest charge. Looking at my August bill, seems like they placed $398 interest fee on top of my $400 payment. I called them and explained everything and they acted like they are not from Earth and they were not aware of Pandemic. They were talking about my contract and which line of the contract indicates that I am still forced to pay interest charge if I dont make any payments. I mean are they stupid? I know if you dont make payments there will be interest fee and thats why I called them so we can extend the payment period. They did not care at all.

The Venza is a great car and I love it. I had 3 full-size vans which I drove for 25 years. I never expected to be in any vehicle smaller than my vans.

Only problem I have with Toyota Venza is the alarm goes off for no reason. Otherwise I love the ride. Very comfortable and easy to get in and out. I like the design and I love the extended moon roof.

Its a Toyota, which is a great thing. Its small, which is what I look for. Very stable & easy to park. Plenty of room for driver and one passenger, a perfect commuter car. Im confident driving it on the highway and the interstate where its heavy enough to withstand traffic turbulence.

My son bought an used 2006 Toyota Avalon last year. The dashboard is cracked. After doing some online search we found a recall for this problem. I called Toyota today to learn they don’t honor this recall anymore. The word I received is that because the recall is expired, they don’t repair the problematic dashboard anymore. My conclusion here is: don’t buy Toyota, they don’t stand by their products. Competition here we go. There are other companies out there that stand by their brand.

I purchased new from Walker Toyota Alexandria, LA. When I reported the drivers seat squeaking with every bump in the road with less than 25,000 miles I was told they only repair it if it breaks! So I have new car with squeaky seat! Very disappointed with Toyota service.

I am really grateful that Toyota carries them warranty but I also think that it shouldnt cost anything. Im disabled. Aint get no stimulus. Has no nothing. No help and I cant afford to pay for a warranty on my car any longer so I think that you guys could be helpful with that.