Murano SL model 2017.5 purchased 5/8/17. Failed Forward Emergency Braking. Returned to selling dealership which insisted the computer showed no error. The dealer refused to road test the vehicle. I called Nissan Consumer Affairs. They informed me they could NOT do anything to caused the dealership to honor the warranty. They would not help me find another dealership to help me. I located another dealership who found a computer error and debris on the camera repairing the problem. The car now operates properly. Nissan claims they have no control over their dealers so if the dealer wont honor the warranty the problem falls on the purchaser. The car had less than 6000 miles when this occurred.

Car stopped, taken to my mechanic. Fuel Sensor needed replacing of which I didnt know was a recall part. When mechanic called and told of the # indicated, he wasnt told of recall. Sent him the part I put in for ALL money spent. Nissan refused!!

Just bought a 2015 Nissan Rogue SL - Lynnes Nissan. Problem with the transmission getting stuck. Shift gear getting stuck on drive. Can not move in reverse, park or in low gear. Car is a lemon. Want an exchange!

Purchased a Nissan almost ten years ago and paid it off on time. Nissan claims they cannot close the account because they cant find any information on it. Stated it will remain on my credit as open. Speaking with them on the phone was a horrible experience.

If I could rate Nissan a 0 I would. All around terrible service from the advisors up to management. Brought my vehicle into Pine Belt Nissan of Tomsriver NJ. I had what I believed to be a stress crack across my windshield. The advisor along with the service manager both looked at it, and clearly said they could NOT find any point of impact, obviously with that being said it would be a factory defect. They sent all my info along with photos to Nissan corporate. Who I went back and forth with to have it covered since the glass had NOT been hit. Anyway it had been denied all across the board. Not a single person could provide an explanation on why the glass broke, of course they only work there but know NOTHING. I even asked them if they could Pay half the cost. Again was told NO. I would of happily taken aftermarket glass didnt have to come from the factory. Im guessing Nissan knows nothing of “goodwill”. Customer service is TERRIBLE! They cant even do the right thing for their customers, they would much rather lose them instead. Nissan is pathetic. I would never ever lease or purchase anything from this awful awful company again! Everyone else tell your friends and family! All they could come up with was, Sorry car is not in warranty, spare me Nissan. I will never serve my car in any Nissan service center again. Nissan does not do the right thing and thats the bottom line! Poor product and terrible employees.

Bought a new 2005 Nissan Sentra from Nissan in 2005. In 2015, only have 74,000 miles. Catalytic Converter and Engine still under warranty. Catalytic Converter went out and caused damage to the Engine. Let Nissan look at my car one day. Engine light was on. Could not find problem. Took car out and air conditioner not working! Only blew hot air! Had to pay over $500! Left car at Nissan. Kept given different dates to pick up car. Nissan claim they were waiting on parts, and kept my car for 6 weeks! Was given a free rental car under the warranty. Cannot drive rental car for my job! Lost six weeks of wages.

I purchased my 2017 Nissan Titan with high hopes and excitement but all the hype did not last. The driver seat broke not shortly after I purchased the truck and has been replaced 3 times and is process of getting repaired for the fourth time. It developed an oil leak after around 5,000 miles which was a valve cover and was repaired but now has another oil leak and the truck only has 14,450 miles. When it snow or ices the parking sensors go haywire. The computer had to be reprogrammed for shifting issues. The rear end has popping sound when the brakes are applied and the list of issues continue to grow. I have gotten to the point that I scared to drive the truck let alone have family ride with me in it. I have been in constant contact with the dealership and consumer affairs. I and just extremely disappointed about this $48000 golden covered **. I just hope people think twice and have better luck when it come to this truck.

I spoke to the Nissan and ask about the extended warranty on the cvt transmission, I was told that even if my car was over the 120,000 miles warranty I would be offered a reduce cost to fix the problem. They said I would have to take it to a Nissan dealer which I did. After paying the fee to look at my car, Nissan said that because of the high mileage and the fact that I dont use the dealer for maintenance they wont issue anything but a discount on a new car. $1000 of the retail price. This is not what they said.

The material from inside damaged pre-catalyst entered engine causing engine failure. Is Nissan going to repair my engine? There have been thousands of Nissans with this problem. Should I hire an attorney to help me?

In 2011, I purchased a 2011 Versa. After driving it for a few months, the new model came out with a different body style. I traded my 2011 model for a 2012. I purchased an extended maintenance warranty on the 2011, received a refund for it and purchased another maintenance warranty for the 2012 Versa. After a few months in February 2012, I totaled the 2012 Versa and requested to have the remainder of the maintenance warranty returned to me. I went to dealership and completed all of the required paperwork and turned it in to my salesman (the guy in the finance office was busy). I was told that the money would be mailed to my house within 4-6 weeks.After 2 months (in May 2012), I called dealership to let them know that I had not received my refund and was told they would look into it. Every month from then until now, I have called the dealership and still nothing has happened. I am being given the runaround by the finance manager and the accounting manager. I will never purchase another Nissan in my life.

Im in the process of purchasing a used 2004 Nissan Maxima. I have not had the vehicle for thirty days. It needed a wheel alignment in which the dealer said he did. The car jerks when changing gears from reverse to drive. It slips backward a little. The check engine soon light came on for three (3) days, then went off. Right now, the only money, I spent at this time is the down payment. What is my legal recourse regarding State lemon laws and/or the Uniform Commercial Code? I have not registered the vehicle in my name as of yet. However, it is due by October 26, 2013. I thought Nissan was a reliable and dependable vehicle, with my experiences and the numerous complaints, I see it is not. Consumer Affairs: This is a dangerous situation and why are you asking us to file a complaint if you are not going to force Nissan to do a recall or fix these consumers vehicles? The complaints are so similar in nature and what are you doing! Does someone have to be killed or badly injured before you force Nissan to do what is legally the right thing to do? Right now, my confidence level is not high at all for Nissan or Consumer Affairs. We are hard working individuals and cannot afford these repairs and car payments. The consumers are counting on you to force Nissan to be liable for these defects.

Im on my second leased vehicle from Nissan, and until today, I have never had an issue with the vehicle and/or Nissan Motor Acceptance Corporation (NMAC). Last year, I decided to take a job out of state, and I brought the vehicle with me on a trailer. I called Nissan and informed of them my change of address as soon as I has settled in, so that the correct taxes were included on my monthly bill and any correspondence would be forwarded to my new address. I also inquired about early termination penalties since I knew I would be getting a company vehicle in 2016. I drove my Nissan for a few months, until my company car was available, and then it just sat in my garage. A couple of months after that, I decided I didnt want to keep paying insurance for a vehicle that I wasnt using, so I called NMAC and spoke to an agent about my options. This was sometime in February or March 2016 and my lease isnt up until December 2016. I was told by an agent (whose name I didnt write down) that I could return the vehicle after inspection and continue to make my automatic monthly payments until the end of my lease agreement. She arranged for AIM to come inspect the vehicle at my home and gave me instructions for the dealership. She was actually very helpful. Shortly after my inspection, I returned the vehicle to a nearby dealership and continued to make my monthly payments. However, on July 5, I received a letter from NMAC requesting the remaining balance on my account by July 16. I called the NMAC customer service number and was told by another agent that once I returned the vehicle to the dealership, my account was closed and my automatic payments were stopped. I offered to pay the 3 months of missed payments due to the oversight, and reinstate my automatic payments until the end of my lease agreement in December, but this apparently is not an option. The only option now is pay the remaining balance owed by July 16. If I do not make a payment by then (today is July 25), my account will be sent to collections. Had I known about this policy, believe me, I would not have returned my vehicle in April. I was provided incorrect information by the agent I spoke to in February or March of this year, and I am not being penalized for it. I didnt receive a letter informing me of the situation, prior to this one, because the letters were being sent to my old home address. However, my cell phone number (primary number on my account) has never changed. In the 5 years I have been leasing a vehicle from Nissan, I have never missed a payment, and now I am going to be sent to collections for trying to do the responsible thing. This is not how you treat a loyal customer. I find it ridiculous that a company would rather pay a collection agency to set up a monthly payment schedule with their customer, than work with them in the first place to come to an understanding. All I want to do is keep paying my bill responsibly, as I have been for the last 5 years I have leased a vehicle with Nissan. NMACs intransigent attitude is not good customer service. I for one, will never buy or lease a vehicle from Nissan again.

2013 Nissan Sentra SV with transmission issues. Took it to the Premier Nissan of San Jose and was told they could not find the issue. Test drove with the mechanic. Next day they say they cant reproduce the issue. Went back again and went on a test drive. Next day again they say they cant find the issue.I went back and this time another mechanic went on a drive with me and brought the computer to record data. He said that the car will need to stay there. This was already a week in the shop and they did not provide a loaner.Extremely poor customer service. The service advisors are a bunch of liars. They dont even call me back with a status update. I had to call them multiple times to find out. They changed their statement 3 times about me getting a loaner. 2 weeks in now and I am still without a car. Stay away from this dealership and stay away from Nissan. ABSOLUTELY MY LAST NISSAN EVER EVEN IF THEY GIVE ME A 50% discount.

The Nissan van I have purchased is having problems with its digital dash board (distance, gas, hot/cold readout). I live in Washington, D.C. My vehicle will not pass inspection if they cannot see the mileage on my vehicle. Through discussing this problem with the vehicle inspectors in Washington, D.C. area, they have informed me that most Nissan made cars are experiencing this similar problem. I have also found other Nissan owners who are experiencing the same problems. I feel as though, since this is an important issue and it seems to be a common issue, that Nissan should fix this problem with either no or minimal charge.

There are 76,000 miles on my Nissan Xterra. While attempting to pull out onto a roadway my vehicle lost power and would not accelerate to a normal speed. So thankful I was not in heavy traffic. After having two different local repair shops assess the vehicle, I found that Nissan used faulty radiators on certain year models that allowed fluid to leak into the transmission and destroy it. I contacted Nissan and ConsumerAffairs didnt think I had wasted enough of my time and money and told me to take it to a certified Nissan shop for a diagnosis before they would even consider helping... so I did. After waiting another week or two, they finally called me back to say they could not help because the vehicle was out of warranty. I pointed out that my vehicle only has 76,000 miles and the transmission issue was caused by an issue Nissan was well aware of (but had not recalled the vehicles to fix the issue). That didnt seem to matter. THE VERY LEAST THAT NISSAN SHOULD DO IS OFFER A DISCOUNTED PRICE ON A NEW TRANSMISSION. I will NEVER buy another Nissan.

I took my 2013 rogue for brake shoes, check and told the service advisor that when the car is stopped at a stop sign or signal lights, the car makes a noise like the motor is falling apart. He stated he would check it. Next day he told me brake shoes are OK and that noise is normal. He said the brake shoes needed cleaning but would continue to make that noise. The strange noise that I also was concerned about, he stated it was from having the air on and the gas needs to idle more to keep it running. He said both noises are normal and it will always do that. I am disgusted and so I am trying to trade the car in. First Nissan car that I am not happy with!

Have been ripped off and treated so poorly! I paid for a brand new Nissan Ultima. Before it had 30,000 miles on it the thing over heated three times shutting down on the side of the road! A fire started under the hood. They would not even come and get me or tow the car! I had to pay for it even though I got roadside service! When I called for help they said I wasnt eligible then the next day they said they wouldnt refund the tow! Then the heater broke! They said they found the problem and fixed it but when it broke again in two weeks they refused to even look at it saying nothing was wrong with it to begin with and they couldnt spend money to keep trying to fix it. They never fixed it. They kept saying it was fine. LOL so patronizing and unhelpful. I wear coats in the car now. I applied to Nissan corp for help. They stalled me two months then said no. Dealer only said the repeated overheating and fire was a bad alternator that we should have caught but they wouldnt replace the car or engine. On a NEW car??? Other shops now tell me the heater malfunction is due to the critical overheating and that many other systems will be significantly damaged. I asked what are the specs on the heater: they said, Ohh we dont have any. Lemon laws are useless if they can get the thing to drive off the lot. Shame on them. I was ripped off. Karma will get you boys.

I was in an accident at the approx speed of 40mph, impact was drivers front and rear. The air bags did not deploy and the seat belt did not catch, allowing me to hit the steering wheel with my right shoulder and throwing my glasses to the floor.Please explain to me why there was no deployment of any air bags and why my seat belt did not lock especially at that speed, I think because that was the biggest selling point, the safety. How can I have confidence in the safety and what the company states and the actual result?

Factory reps, dealers and service reps could give a ** about the owners of their cars. I have problems I want to get resolved. I have already given a dealer over $5000 for repairs. And its all the same all over. I will not pay for another repair that I already paid for. This is crap. Nissan better step up and take care of this. Toyota got beaten to death. What is the matter with these people? Are you too good for this? This is bad customer service with a pissed off owner. Help if you can. Thanks.

2 weeks ago I had a problem with my Nissan Sentra which I bought in 2015 brand new. The problem was about the transmission system. Whenever I drive my car I felt some noise at low speed and increase with speed increase. I reported the case to Nissan service centre in Sultanate of Oman Azaiba branch. After their diagnosis, they confirmed the transmission issue and informed me that they will send the report to insurance company as I had 5 years extended warranty. 2 days later I received a call from Nissan service saying to me that warranty didnt approve the repair and no realistic reason was provided to me. I was very upset how such company is playing with our trust. I now understand the meaning of cheap treatment and products offering.The people from the service centre looks to be trained more for sales than customer support. I am still waiting for Nissan to check what other option is available to fix my issue. But it looks that I will have to pay from my pocket. The next option I have is to file a case against them in court. My company policy is to buy a car every 160k or 4 years. I bought already 2 cars from Nissan and this one will be the last one for sure.

I lease a Nissan rouge on February 2015. From very first month I had different issues. Nissan Canada and my dealership know about it. My concerns are: 1. Electronic problem with Nissan Rouge, My previous Nissan ride off for electrical issue. 2. My 2015 Nissan Rouge: Feb 23-15: Not enough hot air flow from floor vent. (Alta Nissan). Mar 13-15: replace: TC10AA heater and AC control. (Avenue Nissan). May 19-15: tail gate open by itself while city driving -- navigation froze. (Police close the road and let me to collect my clothes from the road). Jun 27-15: tail gate bar not close. Sep17-15: tailing door opens while driving -- invalid key -- navi screen freeze. October13-15: Invalid Key Id -- navi screen freeze. (Pictures and Video sent to Alta Nissan and Nissan Canada). October 31-15: Tail gate opened while driving and cause damages. I was told they can find the issue so I have to pay for damage! I even didnt received a copy of report.3. Terrible customer service. You lease the car you need to have it no matter what. Car has a safety issue? Too bad.

Just bought a 2015 Nissan Rogue - Jersey Nissan. Problem with the transmission getting stuck and revving - like the car is stuck in neutral. The heater barely works and the fan turns up all by itself. Car is a lemon, want an exchange!

Went to the local dealership twice for assistance in obtaining a nav update for my 2013 Pathfinder. Got bounced between the Head of Service and Parts multiple times and was finally told I guess you have to go online. Well after searching for about two hours I came across a Nissan page with a map update promising to be the latest and guaranteed to work on my vehicle. I placed that order. This was on a Friday morning. As I checked out and finalized the order I was redirected to none other than the main site for Nissan Nav updates that I had been searching for on the web for hours. Unfortunately, running my nav and vin showed that the order just placed was a three year old update. Finally found the correct update, ordered it and placed a call to customer service to cancel the first order. Sat on hold for an hour and got cut off. So I sent an email to customer service explaining the problem. No luck speaking to anyone Saturday when they stated they were open just another hour on hold, Monday evening sat on hold for an hour till someone picked up. Was helpful and said hed put me on hold for a few minutes and text instructions to return the first order on their dime when it arrived, and oh, by the way he said that one would NOT work in my vehicle. After about 3 minutes I got a fast busy, then a long squeal and then sat on hold in silence for another 45 minutes till I gave up. Now another email to customer service - their response was when it arrives call customer service - thanks but no thanks - Ive filed a complaint with Paypal which I used to pay the first order. Will try again tomorrow. I know for a FACT Toyota, Chevy, Ford, even Hyundai and Kia have customer service that is FAR superior to Nissan, this was the last thing I expected, God help me if I ever have a real problem. This will be my last Nissan. It is back to Toyota, Chevy or Ford for this man, Ive had them all, plus Hyundai and Kia all have better service and run just as good and have just as few, likely less problems and the body integrity on all of them is much better.

Updated on 04/05/2019: I bought my Nissan Juke Shoro in the UK 2012 brand new. I live in Spain and had it shipped out to me. it never was a fast car but that was ok with me as I cruel around town anyway. A friend drove my car in 2016, it was the first time I had allowed anyone to drive her. He said it didnt seem to have any power and as there was a slight noise from the engine, took it to Nissan Dealers. I was told the gearbox had broken and it needed to be replaced, €10,000!!! I was out of warranty by age but was within milage. I had to fight with Nissan Spain for 5 weeks. They agreed to replace the CVT and I was to pay €1,000 to have it fitted, I was pretty annoyed but paid. Less than 2 years later the same thing, CVT gearbox had gone again. That was in Oct 2018, Nissan refuse to admitted that the car as a fault and now want me to pay €4,000 for a recondition CVT. Its now April 2019 and I have heard nothing. I ended up buying a little Opel for €5,000 with very little mileage. Nissan can keep the car, I wouldnt want it back now anyway. The service I had with Nissan every year was a waste of money. I am very very disappointed with Nissan and would never buy a car from then again.Original Review: I bought my new Nissan Juke Shiro Limited in 2012 and had it shipped to Spain. In 2016 after a friend had driven it, they brought to my attention that it had no power! Nada! To be honest I had always felt a bit un-at-ease when driving my Juke and felt I didn’t have much control on the speed but never through much if it. Especially as I had always serviced my car at a Nissan dealership approved garage and always got conned into paying premium instead of a standard service. So took my Juke to Nissan dealership and I am told the gearbox had broken, a new one would cost €10,000 including fitting! I was just 3 months out of my 3 year warranty but luckily within the mileage. So after 5 weeks of talk and waiting for decisions, Nissan Europe decided to replace the gearbox and I agreed to the €1,000 cost to fit it. It only had 1 year warranty but surely I wouldn’t need another new gearbox. 2 years later, 3 months after the premium service at Nissan... A friend drove my car and said the same as my last friend who had driven it in 2016!! No power! I took it back to Nissan garage, only to be told the gearbox was broken, again. Metal getting into the oil because 2 disks are grinding together in the gearbox... 2 months later, several phone calls, emails and messages. Nissan will only offer a 35% discount on a recondition gearbox €3,998! I can’t see how a faulty car manufactured and badly made by Nissan can be my fault. It cost me over £18,000 new.I am now out of pocket by €1,500 on rental cars and Nissan just don’t give a damn. I was never offered a courtesy car this time or back in 2016. This whole situation has had me sick with worry and not even having €3,998 to pay for the reconditioned gearbox that Nissan have offered! So I can having to pay another month of car hire cost, I am totally lost as to what to do. The head office in Barcelona that have also dealt with my case have been totally unprofessional and unresponsive to my phone calls and my emails. Needless to say, I would never buy another Nissan again???

I acquired my 2015 Rouge SL (premium package) this Spring. It has now has 3,000 miles on it and it has been in the Nissan shop for a new computer system and a new transmission thus far. It was in the dealership shop from May 27th -June 18th. I was told my new transmission was on back order until mid July. When I requested that they then needed to take back my new car and exchange it for a new one because they have had it for over 30 days, Nissan mysteriously bumped up my car in line and it was completed on the 18th of June making it only 22 days. I requested that they replace my car as it is obviously compromised and defective. It is not running at 3,000 miles. How am I to expect it to run at 70,000 miles? They said no. I then requested a 150,000 mile bumper to bumper extended warranty to ensure it would continue to run. They again said no but offered a 100,000 mile warranty that only covered the transmission, not the defective computer system, etc.. Again I say how can I count on my car to run at 70,000 or even 50,000 miles when it doesnt run at 3,000? There are multiple things wrong with this car, including the extremely expensive computer system that they are not addressing. The Nissan Corp has been extremely difficult to work with and they refuse to take back their defective product or stand behind the product.

I am the owner of a 2013 Nissan Rogue S AWD Special Edition. Prior to this vehicle I have bought Two and Leased Two, and believe me there is No Loyalty from this company. My complaint with Nissan is - on Sept. 2014 I brought my car to the Dealer MLG #34,387 Newburgh Nissan NY for CVT transmission problems. Whining and over heating causing loss of power while driving on the highway, very dangerous. They found an ABS code C1106. Had no problem until April 2015 and it happened again, whining and over heating causing loss of power while driving on the highway. So I brought it back to the Dealer MLG #45,452 Newburgh Nissan NY and they could not duplicate the problem and NO codes. OK so now I called Consumer Affairs of Nissan and I received a return call from ** (615) 725-7592 who gave my a REF. # **. Told her what was going on and she insisted that I take to a different Dealer for a Second Opinion. So thats what I did, I brought the car over to another Dealer MLG #45,963 April 2015 Middletown Nissan NY and they couldnt duplicate the problem as well and NO codes. And now to top it off, this problem its costing me money to a Rent A Car. OK So I picked up the car and on May 2, 2015 it happened again. On May 4, 2015 I had my friend hook up the scanner to check the system and found a stored code. Transmission Fault code P0744 Torque Converter ECU part # 31036-JM62A. So I brought the car back to the first Dealer Newburgh Nissan NY and thats where car is now, and they wouldnt give me a rent a car so I am stuck home. I left several messages with ** and have not received a call back. Shows you how concerned she is about this problem. I also filed 3 Vehicle Safety Complaints with Safercar, gov...

I first contacted NMAC on Feb 24th, 2014 about a deferral for my loan of my 2013 Nissan Sentra SR because I lost my job. My account # **. I was given a 2 month deferral on my loan that day. The original rep I spoke with said that I needed to sign a document and send it back for their records. I was asked to send the document back before March 4th or my account would be late and I would be assessed a late fee, which I had agreed to. I called back on the Feb 28th because I hadnt received the document yet and it was getting close to the deadline of the account being late and I didnt want to get a late fee. The rep I spoke to on the 28th said the document was sent on the 26th and I should receive it any day. I was also was told the whole process would take 2 days. The rep I spoke with said he was waiving the late fee because of this delay. I asked if the document could be faxed over to me to expedite the process. I was told an original signature was needed so I couldnt get it faxed. Finally on the 6th when I still hadnt received the paperwork, I asked again if the letter could be faxed. At that time I was given a fax number and was told a late fee would be assessed. When I told the rep on the 6th that my late fee was supposed to be waived, she told me the paperwork I was signing specifies I would be responsible for any late fees. I signed the paperwork and faxed it back and also mailed it on the 7th. Im writing this today because I just received the document on March 8th and the envelope was post marked March 3rd which means it wasnt sent out on the 26th like I was told and I was going to be late anyway because of the 2 days it was going to take to process and now there is a late of $22.00. I am requested the late fee be taken off the account effective immediately due to the lack of urgency on the part of NMAC. I am very disappointed with service I have received.

I bought a brand new 2013 Versa with my hard-earned money. Within the first month, I had to bring it back to the dealer because the lock on the trunk broke and I was locked out of my trunk for three weeks waiting for the right part. My car has already broken down twice due to engine troubles. Thank God, I have the extended warranty. Seven months old and my car is already breaking down!!! Now, I have a rattling sound coming from the engine. I take good care of my car and I change the oil on time. Nissan service dept has been great but at this point, I just want my car to work the way it should!!!

As a new Nissan owner, I had always been told what great, reliable cars these were. Well, I am glad that I am leasing my car, and didnt buy it outright. I havent ever had a new car with problems. And saying that, I have owned both domestic and foreign. I have had problems with my transmission, suspension, and taking the car out of park since the first week of ownership. Had I known about the CVT belt problem with the transmission, I would have gone with my first choice in cars. The upside is that the dealership at Cool Springs, and Murfreesboro TN are about as nice as a person could ask for.

Nissan dont tell you this but the refrigerant they use in their cars is considered by them to be a consumable. So when your air con stops working after 18 months and Nissan garages claim they cant find a leak on the system this is what they say. So Nissan think its ok for their customers to pay £300 every 18 months for a regas!!!! Customer service dont want to know. They also think its ok. Its not. It is daylight robbery. You must remember also that if it goes again in a few weeks there is no warranty on the regas according to Nissan Chorley and Nissan. Talk about money going into thin air.

I have worst experience with my new pathfinder, it shakes very bad at slow RPM. I took it to dealership. They kept my car about a week and returned after added 160 miles on it and told me it is all done, they updated the software but guess what, it didnt work. Very next day, I had to take my car again. It is still there, no answer, no explanation. Dealership said nissan has a issue with pathfinder, then why they need to launch this vehicle.

I turned in a 3 year leased 2015 Nissan and purchased a 2017 Nissan Altima on November 30, 2017. I only had one car in my possession. My automatic payment from my bank did not get stopped in time for two payments which both went to the leased car, which I had turned in. When I found out what happened in January (when I would normally make my first car payment on a new car) I went straight to the dealership and we both called numerous times about the over-payment. On January 22, 2018 I decided to make a second payment to protect my good credit. All they had to do was to transfer my funds to the new car. They said they would but they did not. I had an executive lease on the car (I highly recommend this) so I did not owe anything for any damage to the lease. I received a letter from Nissan Motor Acceptance telling me not to make a payment in February (because they were holding $1047) so I did not make Februarys payment, In March I made my regular payment for the new 2017 Nissan and realized they never transferred the funds to the right car in February! So, on March 7th I made two more car payments, again to protect my good credit (did I mention I received a letter that threatened to take back the car during this fiasco?). So, I paid March on time and did not pay Februarys payment because they said they would transfer the funds, but they did not. Late in March I received a check for over all the money they owed me. That was three months of my wasted time and after all that, they still ruined my I credit saying I was 30 days late in February and 60 days late in March!! Worst of all I contacted the 3 credit bureaus with the letter from Nissan saying not to pay in February and the check for over $1047 with an apology letter in March, but Nissan is refusing to allow my credit to be restored!! Ive lost out on a 0 interest credit card and have been denied credit due to this and my credit score has dropped from 733 to 705. It is now ten months later and I am still working on repairing the damage they have done!!

Nissan consumer affairs is a JOKE! Purchased a used 2011 Nissan Murano convertible from a Chevy dealer. Before the purchase though I made an appointment and brought the car to the local Nissan to have a pre-purchase inspection done from dealership the car was orig sold and maintained from. Got the thumbs up. I asked if there were any major issues. Was told no. Asked if I could get a print out of all services completed and was told I could not have that but the service tech read to me minor repairs that were done. So I purchased the car. 2 months into owning the vehicle the convertible top stops working... Come to find out the top on this vehicle had already been replaced at 12k miles and was brought in several times for complaints with the convertible top not opening properly. Now we have a car that the top DOES NOT WORK and they say it will cost $17,000.00 in parts to repair... This does NOT include labor. Nissan doesnt feel they are responsible for this repair. How can you expect a consumer to spend SEVENTEEN THOUSAND DOLLARS + labor to repair a car worth 24K when it is clearly a known issue with this vehicle? We even found a bulletin Nissan published stating known issues with the top. This is the most unbelievable thing I have ever come across. NISSAN was my very first vehicle. Ive always thought they were great vehicles. I will never EVER purchase or recommend to ANYONE to ever buy a Nissan. We will be wrapping the car as a lemon and serving free lemonade out of it. DO NOT PURCHASE NISSAN.

I purchased my 2014 Nissan Pathfinder brand new in June 2014. By October 2014 at around 8,000 miles my transmission began to fail as I was driving down the highway. The car would jolt down the road. I took my vehicle in to be checked. They did a software update and sent me on my way. I didnt have my vehicle out of the parking lot before it started happening again. I turned around and took it back. They kept my vehicle for several days and determined a new transmission was in order. The transmission was replaced. I was able to get about 35,000 miles on my vehicle and then the fuel sensor went out. Nissan dealership replaced it but I had to pay for it as it was not included in the warranty. The dealer did pay for the labor but Nissan REFUSED to cover the part and I had to pay for that. In August 2016, my transmission began to lag. As I would drive in low gears it would jolt and skip. It had a hard time making it up slight inclines, such as a parking garage. They did the software update again and sent me on my way. At first, the vehicle seemed to run ok but as more time passed the problems begin to rear up again. In October 2016 I brought my vehicle back. It was determined that my transmission had to be replaced at 49,000 miles (This would only be 41,000 on the new transmission). This car is unsafe and jolts down the highway and has even staled out in intersections. I have asked for Nissan to buy back my car and refund my down payment but they refused based on my history it does not qualify for a buyback. I do NOT recommend anyone to purchase a Nissan. The dealership has been great but Nissan has not. They do not care about their customers. They refuse to work with me. They dont want to ensure the safety of their drivers. They just want your money. Period. The end.

I brought vehicle (90SX 240) in for service because there was a lifetime warranty on the seatbelt components, which I read included the motor. The motor pulls the chest restraint back when you close the doors of the vehicle. That was my number 1 concern. It wouldnt move! I was haggling with Nissan North Americas consumer affairs about its warranties and what it covered. My case# **, contact person, Richy **. They attempted to sell me a used motor for $600 and when I told them about a new motor for $98. After 15 days they gave me the vehicle back with the seatbelt repaired and a tampered frontend, which I didnt have when I trusted them with my vehicle.

My CVT/transfer case is shot. I called Nissan asking for help due to their warranty extension implemented from so many people having the same problems. I live in a small town and they refused to help me, stating that I needed to pay to have it towed to their dealership 200 miles away and even that doesnt guarantee that they would cover the repairs. They would not allow another non-Nissan dealer to fix it under warranty. NEVER EVER EVER AGAIN will I buy Nissan! They do NOT look out for their customers and left me SOL.

I have been trying for 5 months to have paper statement mailed.

My wife and I have a 2011 Nissan Altima on lease. Mid-2012 my wife was sexually assaulted IN the car. Think about this. Do you want to drive the car that the love of your life has been raped in? NO! After numerous phone calls to NMAC, we received no assistance. We were even in contact with Nissan North America. They tried to help us out by offering us a car at factory price. The issue was the early termination cost of the car. NMAC refuses to help in any way (they even said as much to the guy at Nissan North America). I understand that NMAC had no legal obligation to assist us in any way, but I feel that they could have done something from a humanitarian standpoint. I never expected them to say, Oh sorry, here is a brand new car for free. What I expected was some relief from the early termination fee. I cannot wait for my lease to end as I will NEVER conduct business with Nissan or their affiliates ever again. I will strongly discourage others from doing so.

I have a 2007 Nissan Altima 2.5s whose safety/emissions failed because of a faulty catalytic converter. W/o knowing that all vehicles in US have a warranty on catalytic converter for 8 years or 80,000 miles (whichever comes first), I got it replaced at a local shop after ordering the part myself from Auto Zone. Part + labor cost close to $500. I came across some info about the warranty coverage on the internet and argued with my local shop how they kept me in the dark about the warranty especially when its the same terms for every make and model. So anyway, I called Nissans consumer affairs up and notified them of what happened and that I was rerouted to them by our local Nissan dealer. After a billion phone calls, I could finally get to someone who was willing to help and asked me to fax all the documents - bills, labor charges, safety/emission inspection reports etc. I did and they never replied. After another million calls to them, they returned with one call and said they cant do any reimbursement since it was done at a local shop and not a Nissan dealer. I told them beforehand the whole situation even before I faxed the documents. They couldve just saved me time and money by telling the same upfront. On the last call (Glenda, who handled my case) just kept yapping away, that theyre sorry they cant make any reimbursement. It was just a waste of time with these people. Ive always been a loyal customer of Honda and Toyota and swayed a bit 4 years ago by purchasing this piece of junk. Never a Nissan again - not just because of their crappy products which most of them have shuddering issues, but their awful customer service! If only they went out of business before Carlos Ghosn took over...

Bought brand new 2015 Nissan Rouge. My tail light has been repaired 3 times due to condensation and currently not fix costing me gas, time, and unwanted mileage. Each time I have to take it to the Nissan Dealership, currently around 357 miles put on going back and forth. File complaint asking them buy back suv or replace SUV, and they said no and set up appointment number 4. If I wanted a problem SUV I would of bought a used one, since lemon law requires 4 attempts to fix it. I cant do anything but put up with the lies they have told me, therefore for all the stress, time, gas, money and mileage I give Nissan a negative 0. Will never buy another Nissan. Since I cant submit this without a star being check I will check 1, but I stand by my negative zero

The CVT Transmission is junk. Disintegrated at 76K miles. It is well documented the CVT transmission has a history of problems. Nissan only extended warranty of a very small subset of vehicles that have the CVT. I spoke to Nissan Corporate and they were unwilling to help. If you buy a Nissan, put away another $3k to $4k to rebuild the transmission.

I have two problems with this vehicle (2013 Nissan Rogue). It is only three years old and the transmission is failed twice. I replaced the transmission at 80,000 miles and with a little over 150,000 miles. It is failing again. Second, the car has pearl white paint on it, and it is peeling off across the car. Every area of the car has paint peeling off. I submitting a claim and took the car to the dealer several times. Nissan Consumer Affairs refuses to help defray the cost of these repairs, $4800 for a new transmission and $1500 for the paint job. I have filed complaints with the BBB, Nissan USA and the NHTSA. No one is helping.

Nissan cannot find what is causing my 2016 Nissan w/600 miles to stall. Pulling into traffic it will sometime stall to the point of just barley rolling. In heavy traffic it sometimes is dangerous for me and my family. Other than that, it is a dream to drive.

Purchased a used 2011 Nissan Versa with low mileage (66k) thinking that, like previously owned Nissans, this will last until 300k without any major issues. At 79k miles the car feels like it is loose and swaying back and forth while driving and the service light comes on. Take to Nissan dealer and find a recall and after looking at the transmission, they say we need to replace the transmission because it is giving a fail code. They only want $4000+ for the replacement, more than we owe on the car. Of course I did my research and see the thousands of complaints on the CVT engine that is supposedly the most efficient transmission on the market and they had upped the warranty coverage up until 2010 model to 120k miles. Great, that doesnt help my 2011 but I checked and it was manufactured in 2010, so I call 1800Nissan1 and complain and ask for help. To their benefit they come back and say they will pay half the transmission cost. Half, for a transmission with obvious issues that they know about but will not recognize officially.My wife and I bought the Nissan because it was a go-to car brand, it would be reliable, it would not let us down. In the midst of this the neighbors 2012 Nissan Altimas CVT transmission failed. I hate to say this, having had the 1996 Nissan Sentra for almost 14 years, but never will we buy another Nissan. My plan was to pay the car off this year anyhow so now it will sit as a monument until some reasonable lawsuit is filed on behalf of the people CVT transmissions has left stranded.

Very reliable but has an occasional issue. I think that the Nissan performs well. There is an issue with the aux input. Plus there are times when the radio display goes blank when on. I thought that it would have better gas mileage as well. Overall Im very pleased.

I found the recall and the campaign on the highway safety commissions website for the 2005 Nissan Armada fuel sending units. On 11/7/2014 my husband was driving my 2005 Nissan Armada at 3 AM on the busy 5 Lane Highway in Washington state at 65 mph. My SUV came to a abrupt stop in the middle of the highway. It would not turn over to start. The hazard lights would not come on. The state police put out 15 road flares and still they were both almost hit by three trucks and two cars. My Armada showed I had a quarter of a tank of gas. I had to have my sub towed to Campbell Nelson Nissan dealership in Edmonds Washington. Robert, the service manager called and advised me that the fuel sending unit was bad. It shows I have a quarter of a tank but I was really out of gas. John, the manager told me thats what he suspected was wrong with my SUV. John also advised me that there was a warranty on the fuel sending unit but it was only for 72,000 miles but at the least I feel that I should not get stuck with the bill because I bought the car used and had no clue that they had this issue or that it would almost cause the life of my husband or an innocent state trooper. I feel Nissan should open the recall and extend the warranty for the 2005 Nissan Armada fuel sending units. I know only certain 2005 models were in the campaign and recalled but this is what was wrong with my Armada the same thing Nissan campaign for. I want Nissan to cover the bill. Its an unsafe issue and if you guys do not reopen this recall Nissan is going to get somebody killed. If I have to take it to my Lawyer then so be it.

I experienced transmission problems with my 2009 Cube which has 70,000 miles on it, Nissan says it has an extended warranty on the transmission of 120,000. Not so! I have broken down 3 times on a major highway after the car will not shift out of high gear after driving 65 to 70 MPH. It then will crawl to a slow dangerous speed. I have paid for 3 $250.00 tows, missed my grandsons graduation and been stranded late at night for Nissan to tell me they can find nothing wrong with the car on their diagnostic machine. THEY REFUSE to recreate the problem on the road as they cannot spare the man power.This is not a safe car and I can no longer drive it and feel safe. Needless to say Nissan is more than willing to put my family in a life threatening position to save a buck! We called Customer Affairs several times and they tried to convince and remind the dealer, Courtesy Nissan of Tampa that the transmission was under warranty. No avail. I found my car in the back lot after they had it for 8 days. They were happy to charge me over three hundred dollars after my second tow to flush the transmission which did nothing. Pretty sure they did nothing to try and help me. Never in the time I owned the car did I get honest service at that dealership. I had tire sensors replaced a few times and gave up because they have never worked and spent many nervous rides thinking I had a flat. I will never buy from Nissan again and I warn others to do the same. They do not care about the safety of their customers.

My car was bought brand new 2013 Nissan Sentra. The car has less than 68000 miles on it and the transmission has gone out. Nissan Corporation has been a complete nightmare to deal with. They will not stand by their cars even when there is a lot of complaints about this type transmission. I have filed a complaints. They are the worse company I have ever experienced.

The fuel pump went out on my 2011 Nissan Versa. This is really not supposed to happen to a new car. I was out two tows and a nights stay at a hotel. The folks at the Nissan dealership in Victoria, TX were super great to work with and they assured me I would be reimbursed. Flash forward to a month with no return emails or calls from the regional customer service office. Not as much as a single update. My husband is going to contact them now and if that does the trick, there really are no words. I hope that this stereotype is proven so that I get my money, but I hope for Nissans sake it is not as that is obvious discrimination.

I have been very disappointed with Nissan and Bob Richards Nissan. My airbag light came on (not flashing). I was told that I had a sensor in the seat of the passenger that had gone bad. I was told that you could not replace the sensor only, but that you had to replace the whole seat to the tune of $4,300. My car doesnt even have electronic adjustments on the seat. After much discussion with Bob Richards Nissan and North Augusta, South Carolina and with consumer affairs for Nissan, I was told that I was out of warranty and that my extended warranty did not cover this. I am shocked that Nissan would not stand behind a safety feature on my car.I was told that my car had 90,000 miles on it, actually it has 99,090 miles on it and it was out of manufacture warranty. When I pick the car up I brought to their attention that my airbag light was not on anymore. I asked them did they disconnect something to cause the lights to go off and they said no that they could not do that. I told them that my light was not on anymore. One of the service guys said to the other one cant we just turn it back on. The other service guy said no we cannot do that. The technician who has been working on the car had reset the light and now it is off. I have driven about 60 miles and so far the light has not came back on. So, do I have a problem or not? What if I had given them $4,300 and did not even need to be fixed. The service guy wrote on my paperwork that he knew that the light has gone off and that the repairs still needed to be done. Well does it? I am very disappointed that Nissan or Bob Richards Nissan would not stand behind the safety feature on my car. I asked the service guy how many times something had to go bad on cars in order to have a recall on a feature, especially a safety feature. He said he did not know. I will never buy a Nissan again. I drove a Toyota Camry prior to this car and it had two hundred and eighty nine thousand miles on it in order to have a recall on a feature, especially a safety feature. He said he did not know. I will never buy Nissan again. I drove a Toyota Camry prior to this car and it had 289000 miles on it when I gave it to someone else and it is still on the road today. Next time I will buy Toyota, but not from Bob Richards Toyota. Again, I am disappointed and disgusted that a seat would cost $4,300.

Nissan is, by far, one of the worst companies in terms of customer satisfaction. You can clearly see it from all negative reviews. Nissan is pretty much done with you once they were able to secure your money. Please stay away from Nissan with a clear margin. Ive bought my car 4 years ago and I take my car to the certified dealer (Royal Moore Nissan Hillsboro) couple of times a year for regular maintenance and any major work needed. I was hoping that my car would last, as long as a certified technician touches it. Obviously, I was too naive. I took my car to another dealer (CARR Nissan). They told me that my car has not been touched for years. This is only 1 month after my visit to the Royal Moore with full service.Ive complained to the Nissan consumer department. Their answer was that they cannot do anything about it and that I need to close with the dealer. The dealer is certified by Nissan but Nissan cannot guarantee the best service. The dealer obviously does not care about the customer satisfaction. That is why I sought help from corporate Nissan. For me, this is not how you treat a customer if he/she is willing to spend ~20K on your car.

Since November I have been to the dealership 8 times. The last time, they kept my car for almost a month. My vehicle is still bucking and sliding all over the road. I have a 2012 rogue. My folder is 2 inches thick listing the repairs they supposedly did on my vehicle including a new transmission. I do not feel safe. I dont know what to do. I picked it up Friday, January 2 after dropping it off to them on December 2nd and today it started doing it again on my way to work. Someone please help me. I am a single mother and dont want to hit ice or snow when my car does this because I lose all control of my vehicle and would be involved in an accident. Someone please point me in the right direction or the right Nissan garage. It has primarily been at Lia Nissan of Saratoga and was once looked at Destination Nissan. Thank you.

Bought the used 2012 Nissan Sentra S in July and after starting to drive it, kept hearing a popping and clunking noise coming from the passenger side rear area. Pops and snaps when turning the wheel right and braking and straightening the steering. I have spoken with other owners of the Nissan Sentra and they have the same issues. Some customers have spent lots of money trying to resolve the issue but I think Nissan needs to step up and take the responsibility for a faulty design. Other Nissans owners are having the same issues. Scary to drive and seems difficult to diagnose, but may be coming from the steering or wheel area. Please help us to keep the reviews positive for Nissan here in Smyrna but at this point it is not a pleasant experience.

My cars battery was still under warranty (which I was not aware) but Nissan roadside assistance sent a technician to me when my car was not starting up properly, who gave untruthful and misleading information that my battery was already passed 3 years. Complained to Nissan, these people in customer service was even more ridiculous, they said they did not change my battery last time, so they were not responsible for warranty claim. They were just a group of liars so please seriously consider whether you wanted to purchase from them.

I will never buy a Nissan again! I own a Nissan Rogue and my car stopped working while I was on the freeway while my daughters were in the car. I found out it was my transmission (CVT) but Nissan refused to replace it since I was 1,700 miles outside of the warranty. There was no indication there was even an issue or that I should take my car in; which would have saved me thousands of dollars, prevented being without a car for over a week, and putting me and my family in grave danger. It is extremely upsetting and disheartening that Nissan cares so little for their loyal customers.

Purchase two brand new Nissans back in 2013, a Nissan Pulsar and Nissan Qashqai, both with CVTs. Our Nissan Pulsar blew its transmission at 30,000 KLMS. Our Nissan Qashqai has blown 2 transmissions and now on its third, car has only done 75,000 KLMS! These transmissions are absolutely and utterly unreliable and I will (a) never purchase a Nissan vehicle and (b) never a vehicle with a CVT Transmission. On top of this here in Australia we dont get the 10 year warranty or any other transmission warranty on top of our standard vehicle warranty. At least you guys in the US get an additional warranty but from the reviews online its only a security blanket, it doesnt solve the problems at hand with these transmissions. Dont buy a Nissan vehicle! Their techs are utterly useless and they do not stand behind their product!

This is the best car brand for me and my family and I really like the radio system that came with it. The heat works great and the sound system is amazing also. The car drives good enough and any vehicle that runs works for me.

Music and satnav repeatedly keep freezing and als system reboot - I have noticed over the last few months my juke sound and navigation console has been doing the above quite frequently and this is very annoying. I have not added any aux items and was hoping Nissan would have come out with a patch / updated software to fix this glitch, but although there are literally in the hundreds on media including social media, Nissan have not mentioned this or say they have got a patch or even working on it, pray tell me why.

Amazing when you trust in a brand new car and a reputable name. 3 months ago, we purchased a brand new Nissan Rogue loaded with all the goodies. Then what we thought was a minor Bluetooth/phone problem began. When the person on the other end of the phone talks to the driver (or synced passenger) a nice high pitched whine comes across the phone. This is not heard by the driver connected to the Rogue, this is heard by everyone talking to the driver. A very annoying problem that you would think the dealer and manufacturer would repair or replace. Not, not, not. The normal answers by the dealer - manufacturers problem so start a case. Started a case and Nissan denies the case.Everyone says this has happened before and the engineers are hard at work. WOW So my advice to consumers is to be careful with purchasing a NISSAN vehicle and if you do, check out the hands free phone from both ends. If you hear a high pitched whine - run away. Very sad that this company does not stand behind their products. +$30,000 NEW CAR WITH NO SUPPORT!!!

In Feb 2013, I leased a brand new Nissan Pathfinder. I had an 2010 Altima prior but with my family size increasing, I decided to upgrade to something larger. The worst purchase of my life. On the SAME DAY I brought the vehicle home, it would not go into PARK. I had to return it to the dealer. After picking it up that evening on the drive home it started shaking violently to the point that my toddler was terrified in his car seat. I drove right back to the dealer who kept the car for 7 days and then called and said it was ALMOST repaired. But it is safe to drive and as soon as Nissan has the recall part ready I can bring it in and they would have it repaired. I contacted Nissan Consumer Affairs after numerous fights with the dealer who washed their hands of the issue because they already had my money. Well the only thing worse than a Nissan vehicle is the people that work at their corporate offices. They were of no help and said they were not going to buy back the vehicle as I would have to wait for it to be fixed. I picked up the truck and the VERY NEXT DAY, it completely stalled in a parking lot. It had to be towed into the dealer. 48 hours later I was told that it would be there for another 7 days or so because it needed a NEW TRANSMISSION!!! Please keep in mind all this in only 15 days and I havent even put 50 miles on the car! Well after numerous talks with Nissan and the dealer I got screw over because I am to this day stuck with a vehicle that still never works right. The parking sensor light comes on when its 37 degrees, the heated seats malfunction, the car is always jittery and the tires were terrible! Had to be replaced after 20K miles!To add insult to the injury the Nissan dealer did not submit my payment that was made to them to their finance company in a timely manner and they reported that late payment on my credit report! Even though I have recurring payments set up with them. And it gets worse. I just relocated to PA from NY and they increased my payment by 60 dollars stating that the taxes are different! All with no explanation! Their customer reps are downright rude and nasty! This is the WORST COMPANY ever! I tell everyone I know how horrific they are and how horrible their vehicles are! I have met many people who have had the same issues with this type of car and who feel so ripped off and violated by this company.

After contracting for a 2016 Nissan NV200 in April, my husband was taken critically ill within two weeks prior to the vehicle being delivered. Although I know Bob Bell had no legal obligation to assist me, I contacted the GM and requested the deal be voided, as I no longer had the financial position to pay for the vehicle. I also contacted Nissan Motor Corporation. I received no consideration or assistance from either the dealer or Nissan Corporation. Although I was a repeat customer, and a member of the Baltimore, MD community - I was told the deal could not be reversed, even though I had not taken delivery of the van. I offered to have Bob Bell keep my trade in - which was for sale through their used car inventory with no refund to me - as my contribution to the situation, in addition to providing another $2,000.00 to avoid any dealer loss. Nothing. I can only assume I had so overpaid for the van that even before delivery, my trade in profit and an additional $2,000 was still too little for Bob Bell to make on a non-sale. Both Nissan Corporation and Bob Bell Nissan in Baltimore should rethink their commitment to the buying community that has made them successful.

I highly discourage anyone from purchasing the maintenance plan with Nissan. You are better off setting aside a few dollars in savings toward maintenance. I wanted peace of mind but have found it difficult to get anything covered. I have had two tire issues with a 1-year-old car. First time I had to jump through hoops to get a new tire. The second time I had a complete blowout that shredded my tire and damaged my wheel. I have never experienced this and they refused to cover it by saying I hit a curb when there was a large nail clearly embedded in the sidewall. I acknowledge I probably did hit the curb... after the fact. A complete blowout of a tire is very scary. Bottom line... not worth it!!!

We purchased our family dream car and recently noticed an issue. Online I read the likeliness of the CVT transmission being the issue that many customers are experiencing so we took it to our local dealer expecting the recall. The recall covers several years worth of Nissan car makes and models, but did not include ours. At 88,000 miles we were told the entire transmission needed to be replaced, with a cooler for the transmission too. The grand total quote of nearly $5500. We only owe $4000 on the car. A hard working family of 4 now has a family dream car that they cannot afford to fix. I read online calling consumer affairs would be a joke, it was. I called and waited the 24 hours for Nissan Consumer Affairs to tell me that there was nothing they could do.What this customer heard, my family hears, what everyone I know will hear is that Nissan does not stand by their cars. Nissan does not care about my family. Only 88,000 miles and we have a dead car, along with a sorry theres nothing we can do. Obviously there is a problem with the CVT transmission that needs to extend to the 2011 models too, Nissan. Very disappointed.

Worst company to deal with. I just bought a 2012 Juke. Less than 50 thousand miles on it the turbo burns out. I had not even made my 4th payment. We took it to 2 different mechanics and were told the same thing. The oil line that feeds the turbo lays up against the manifold causing it to boil and become sludge. I called Nissan and they asked me how can Nissan help you with this? What they were really saying is you can answer our question BUT we have NO intention of helping you. I am out 14 hundred dollars for a new turbo and due to the way it is designed I now need to have the oil changed every 2000 miles so the oil line does not clog again. Do yourself a favor. DO NOT BUY FROM NISSAN. THEY DO NOT BACK THEIR PRODUCT.

I had bought in May 2014, a brand new 2014 Nissan Sentra and it went bad. It had a major computer problem, factory glue leaking through the headliner, stitching unraveling from the fabric, and black paint coming off the radio console and Nissan bought it back with an intention for me to buy another, called a buy back. And then I bought a brand new 2015 Nissan Altima in Sept 2014 and the transmission went bad at only 5,000 miles, the cotter pin in the axle had to be re-tightened, the radio has static, there is a popping in the Bluetooth, and the speaker lid popped up. There is still static in the radio and there is still popping in the Bluetooth in the Nissan!!!! And Nissan says thats a normal operation. You have to be kidding me!!!I will never buy another Nissan. I dont recommend a Nissan to anyone. It was and is an awful experience. Nissan has stressed me out beyond belief. I had to go back and forth to the Nissan dealerships at least 20 times. Can you imagine two BRAND NEW Nissans going bad within six months? Nissan is not the same brand that it used to be.

I paid off my Nissan Altima 5 weeks ago. I sent the pay off via cashier check from my credit union. I received a letter in the mail confirming the pay off. I did not receive the title. I called them up today. I was told that they sent the title to my credit union instead of me. Wow, what a big mistake. So, help me with this. All cashier checks are from banks. So, do you send all your titles out to the bank listed on the cashier check? I think not. I mailed by certified mail the check to Nissan and they dropped the ball and sent it to my credit union. Now I have to wait longer to get my title. Thanks, Nissan!

Losing power in the middle of traffic. Now they are saying I need to replace the transmission which is gonna cost $4600.00 dollar which only have 6800 miles on it. I pulled over. Let it cool down. Its a 2012 Nissan Rogue that Ive only had one year. Ive read so many reviews on this same problem. There should be some sort of recall on this. Please I need help on correcting this matter. I have breast cancer and I need my car to get to my treatments and it is so dangerous for my car to be lagging in traffic. Please help me.

I purchased a Versa in January 2012, it has been back to the Pat Peck Nissan four times, all to no avail. They replaced the stick shift two times and then the third time told me it had a recall and assured me that it would work after this time. Of course it still isnt working. When I get into my vehicle it may take me up to 30 minutes to get it into gear to even go anywhere. I purchased a new car because I wanted reliable transportation. Well, Nissan isnt a reliable transportation. I wouldnt recommend this vehicle to my worst enemy. The customer service is awful, everyone lies to your face. I am appalled at the whole situation. Whatever happened to making the customer happy?

2013 Nissan Rogue CVT transmission, The vehicle loses power due to transmission overheating. Going at a rate of speed over 60 MPH on the interstate in heavy traffic and completely losing power is very dangerous. I have contacted Nissan consumer affairs with this complaint and after a review they are willing to cover 50% of the cost to place a cooler in the transmission. I did purchase the extended warranty for this vehicle but because this is not an original part the warranty will not cover the cooler. Nissan has had many many complaints with this same issue but still only willing to cover half the cost to repair. If Nissan requires this additional part on the vehicle in order for the valve cover to be replaced because of the overheating, then they should cover 100% of the cost!!! I am very dissatisfied with this vehicle and Nissan. This is a very dangerous problem with the vehicle. Its a problem Nissan should fix especially with all the complaints they are getting with this particular CVT transmission. I am very shocked and disappointed with Nissan for not fixing this problem.

I recently purchased a 2013 Nissan Rogue with 133,000 miles. Seemed to be just what I needed. However, just a few days after I purchased I noticed the engine would power down when taking off. I had it checked out and it was the transmission. I verified with the Nissan dealer and they confirmed it was the transmission. When calling to make the appointment and telling the problem that was experienced the service guy expected it to be the transmission. Seems that it is a common problem with the 2013 model. However, I have since found out that is a problem for 2010. Nissan needs to extend their warranty repair for this problem.

I leased a new car from Advantage Nissan, located on Old Country Road in Westbury, NY, which I later found out was in an accident and was repaired poorly. I asked the manager of the dealership to replace the fender which he agreed to do and gave me the number of his collision shop. When I called the shop they were rude and unhelpful. I sent a certified letter to the manager and told him I wanted to have the repair done at my collision shop, however, that was 3 weeks ago and I received no response.

I purchased a 2010 Nissan Rogue used with 31,000 Miles on it. I have owned it for 18 months. Last week the sending unit tore up and caused my engine to blow up. The car has 61,000 miles on it now. I called Nissan to get the history on this car and they told me that in Jan 3013 that a report was made to them that there was sludge found when oil was changed. They wont send me this report and the extended warranty I bought is also refusing to pay. Please never buy a Nissan! They dont stand behind their products. Any advise?

Nissan have been accused of disgraceful customer service after leaving the owner of a brand new Nissan stranded for three days 200 miles from his home town in the UK. Anthony ** car broke down with transmission failure only one week after purchasing the 50 thousand dollar top of the range Rogue from a Nissan dealership in the UK. ** and his friend were on route from Redcar to Skegness for a golfing holiday and were almost there when they suddenly lost drive from Nissans brand new CVT automatic gearbox on the Nissan Rogue which is called Qashqai in the UK. Mr **, who has previously bought two other brand new Nissans said, I should never have taken this car out of the showroom in the first place. When I went to pick it up, they made me pay for the vehicle before going out to look at it. I was filling in a questionnaire about the excellent condition of the car and the service they were providing when my son said; you had better come and have a look at the car before you answer that question because it has some scratches on it. I examined the car and it was in a right state. I had to ask the garage to wash the car again as it wasnt clean. We found a scratch on one door; scuff marks on the back bumper and two pieces of trim inside the car not fitted properly. I told the salesman I was thinking about walking away from the car but he promised me everything would be sorted. During the following week, Bristol Street Motors failed on two occasions to repair the trim properly. ** went on to explain how he became stranded; I have roadside assistance from Nissan. They are under contract to give you a car to help you on your way in these situations. I arranged for my vehicle to be recovered to a Nissan dealership. The dealership told me they didnt have a courtesy car to give me. They asked me if I could leave the car with them but I couldnt without getting a courtesy car, as mine was full of golfing equipment and luggage. In the end I had to ask the driver of the tow truck if he would take the car and me to the hotel in Skegness where we were stranded for three days. We couldnt go anywhere, as the car couldnt be driven. We were just stuck at the hotel waiting for Nissan to sort out this mess. When they did offer me a car three days later from a Nissan dealership in Boston (Lincolnshire), they said would a Micra do and how was I fixed for getting to Boston myself (25 miles away) to pick it up!!! I eventually persuaded them to give me a Qashqai (Rogue). When it turned up it looked as though it had been off roading. It was filthy and to top it off, was almost empty of fuel. Car of the year 2014? Exceptional service from 3 Nissan dealers and Nissan Customer Care? You decide for yourself! **, who rejected the vehicle, was initially refused neither his money back, nor a replacement vehicle. After 3 months of difficult and protracted negotiation, Nissan finally agreed to refund the money he paid for the vehicle but has lost out due to insurance and other costs.

A 2015 Nissan Murano I leased in February 2015 was in the service department for 45 days. I was highly unhappy and wanted Nissan Consumer Affairs to either take the car back or exchange for a functioning one. Nissan consumer affairs was dismissive, vague, uninterested in the hardships I endured, and ignored the many valid complaints and concerns I had. They sent me generic letters only and in the last month never returned my calls. This company has become a joke, and I am proud to say I have already deterred 2 friends from buying a new Nissan. In customer service, the customer should be heard. Not dismissed!

I leased a brand new 2013 Nissan Altima SV a year ago (March 2013), 36 month lease, vehicle had 15 miles as a brand new lease. Gorgeous redesigned vehicle with all the bells and whistles that a consumer would really enjoy. In Feb. 2014 after an oil change at the dealer leased from, and with only 3,700 miles driven in less than a year, parked the car at a Parking Stall, in my development, car stopped, foot on the brake, while switching gears while parked and foot on the brake, while trying to shift gears from Drive to Park, car took off on its own, with an unintended acceleration and landed in the building in front of the parking spot (jumped the curb), causing an $8,000 damage to the vehicle that had no mechanical problems when purchased.Nissan Dealer when oil change, ran their inspection report and gave me a clean bill of health on this brand new car. I asked them about any recalls Nissan might have and all they said was, yes, the air bags are under recall, but you should BE FINE???? They did not have time to check they said, and when they ran their inspection report they said everything was fine...not sure how everything is fine when you only spend 15 minutes changing the oil and running inspection reports.I reported this accident to the dealer leased from and the dealer ignored me and said, we do not manufacture the vehicle. They were willing to RENT me another vehicle at $50 per day, or lease me a brand new one while I am still responsible for the lease in the malfunctioned vehicle, so they can profit from. No loaner offered. Reported this to Nissan Consumer Affairs, who I spent my personal time speaking with them for weeks and after several weeks of reporting this, they finally sent an investigator on 3/10, to the body shop where my vehicle is sitting not been able to repair, because Nissan Consumer Affairs was dragging their feet. Vehicle inspected for several hours on 3/10 and the latest from Nissan Consumer Affairs, sorry we cannot do anything for you until we get a report from the Nissan Investigator in a few weeks??? In the meantime, I am responsible for paying the lease payments and Nissan Lease company, offered me on option of getting out of the lease, if I paid them $6,000 since I have the lease for two more years, and never been late in payments. I know for a fact that I did not put my foot on the accelerator, while already stopped and lost control of the vehicle like this vehicle was possessed. The insurance company, is willing to give me the payment for repairs, but Nissan with their investigations prevented this, and needless to say, I am afraid after collision repairs to drive an unsafe vehicle that malfunctioned on its own. This vehicle obviously was not safe. If one of my neighbors was walking in front of this vehicle I could have killed someone, instead this vehicle was responsible for property damage and I have been without a vehicle that I am paying for over ONE MONTH.This has not only caused me time off work, medical bills for a head injury I did not know I had during this impact, but still have no solution and Nissan Consumer affairs seems too busy with other issues to worry about one more consumer complaining. If I was dead perhaps a better investigation will have taken place. How many other incidents have not been reported.

Having owned Lexuses for years, I recently purchased a New 2013 Nissan Altima S, with 18 miles on it for my daughter to take to college. She drove the car home when the MIL light went on. I notified Carriage Nissan in Gainesville Georgia and was told it must be a loose gas cap. I was told to continue to drive the car. After 1 week and 700 miles, I took the car in for service and was told I need a new transmission.I contacted Nissan Consumer affairs and stated my displeasure and asked specifically that the car be replaced. After about 15 days, I was notified by Nissan that they would extend the car warranty to 8 years/120k miles with a gold preferred package and Oil/ Gas/Tire rotation service package for 2 years. It was more or less a take it or leave it proposition. I took the package and will pay $50 to transfer it to a new owner since I will be putting the car up for sale.I will never recommend or purchase another Nissan product again

I bought a new 2018 Versa S plus in July. It gets good gas mileage and looks good. That’s where the good ends... The bad, The CVT transmission has an intermittent issue where it vibrates or shudders when coming to a stop. Dealer cannot find an issue. The main seal where engine meets transmission is seeping oil. The dealer refused to acknowledge it was oil (called it a liquid) and said Nissan will not cover repair unless it is dripping on the ground! Really???I’ve had my oil changed twice, both times at two different Nissan dealerships. Both times they overfilled oil. First time they pumped 5 qts into a car in which the owners manual states 3.75 qts and had to drain some out. The 2nd time they put in 4 qts and had to drain some out. The incompetence in these authorized Nissan dealerships is bewildering!I’ve had three 27 point inspection and not one mention of the oil that is leaking from main seal. The green box is checked for leaks underneath car! I will be changing my own oil going forward and saving receipts. At least I know it will be done right... I will not purchase another Nissan product based off of my experience with the brand and incompetent service centers. I will definitely be selling this car before warranty is expired.

I purchased a 2017 Nissan Rogue on February 19. On February 28th, while stopped in traffic, I was rear-ended by a distracted driver who was also speeding. The crash threw me into the car in front of me, who was stopped as well. Over $10,000 in damage. My vehicle has been held up since March 3rd due to two parts on National back order at Nissan. As of today, there is no release date and none is even expected until the end of April (was previously told April 4th). Calls to Nissan have yielded no results, Ive only been told that they cannot give me a release date. In the meantime, I will have made 2 car payments (or more) on a brand new car that I cannot drive. I actually should have known. It took almost a year to the get the parts for the recall on my 2014 Nissan Sentra when the recall was happening. It is very frustrating and the lack of assistance upon calling Nissan directly is frustrating.

Had a brand new 2012 Rogue Transmission blew, now bought a 2016 Altima and same problem with ct transmission. It blew, AND VERY SAD WITH THE quality of Nissan. Its getting bad. I think soon if problem happens again I will return car and have it get repo and will never get into Nissan again.

I recently traded in my 2012 Nissan Versa for a 2015 Nissan Versa Note with the Woodfield Nissan dealership in Schaumburg, IL. There was a promotion being run in the Spring wherein Nissan was paying a few months worth of monthly lease payments if satisfied customers were willing to buy or lease another Nissan from the company. I went to the dealership and drove off in my new car. I asked MULTIPLE TIMES, when I traded in my vehicle, if they needed to inspect the car before accepting it in order to properly negotiate my new price/payment. I was repeatedly told that either it didnt matter or that there was nothing to worry about. There was no further explanation given. I am on my 3rd consecutive Nissan (1st Nissan was purchased used, then 2nd and 3rd were leased new) and my husband also has a Nissan Altima. We have never missed, nor have either of us been late, on one payment. NOT ONE. When my credit was run at the dealership, it came back in the top 12% of everyone in the country. 4 months after leaving the dealership, I received a bill from Vital Recovery Services, apparently the go-to creditors for Nissan Motor Acceptance Corp in the amount of $200-$250. I called Vital Recovery Services and was informed that there was Excessive Damage to my previous lease. I had not received any notice of this debt prior to the letter from Vital Recovery Services. This was the 1st letter I received from Vital Recovery Services. I offered to pay the debt immediately, before even investigating, if (and only if) my failure to pay immediately would cause harm to my credit history and/or credit report. I was told, by two different customer service specialists with Vital Recovery Services, that I would NOT have this debt reported to any credit agencies. After further research, apparently all leases are inspected by an outside company (meaning that the individual dealerships dont have any part in the decision-making process in regards to the condition of the leases turned in). They have a $500 credit for damages that they give to each customer turning in a lease, and I had somehow exceeded this amount by more than $200 (amounting to more than $700 in damages). Now, my MAIN GOAL of my new lease was to get a monthly payment below $200 (which I was able to obtain). So, it stands to reason that a bill for over $200 would cause me distress. But, I am in the process of buying my 1st home so I paid the bill just to remove any chance of having a negative mark on my credit report. I was told that I wouldnt from Vital Recovery Services and thought that would take care of the problem. Even though I searched online and found hundreds and hundreds of dissatisfied customers who were in the same situation of owing Nissan (and by proxy, Vital Recovery Services) hundreds of dollars for unspecified (and according to everyone we spoke to, undocumented, or at least we were not given any detailed information on the documented damages), I still just paid the $200 - $250 debt so that I wouldnt have issues with obtaining the best possible mortgage rate. But, when my mortgage broker/bank put together my mortgage I had to write a detailed explanation of why I had an outstanding/negative mark from Nissan/Vital Recovery on my Credit History Report. Its bad enough that my husband and I, in our early and mid-thirties, have vowed NEVER to purchase a Nissan again in our lives (as I stated above, we already have owned or leased 4 in the past 5 years between the 2 of us), but paying them off without too much of an argument after my first received collection letter STILL didnt remove the ONLY negative mark on my credit report. Typing this very long review of Nissan is fueled by anger, as is the complaints I filed with the BBB against Vital Recovery, Nissan Motors, and Woodfield Nissan. On top of that, our new Versa Note is making some loud noises and I am so livid. Im dreading the day I have to bring the car into the dealership to get it fixed. Hopefully that goes smoothly but I will amend this review as warranted.

I am the original owner of a 2006 Nissan Xterra. On Oct. 25, 2017 I took my Xterra in to be serviced as a preventative measure since I was recently informed of a radiator/transmission problem with the Xterra, Pathfinder and Frontier models 2005-2010. After speaking with my neighbor who also has a 2006 Xterra and replaced his radiator; I decided to have my radiator replaced as well (even though I experienced no problems with it) just so I could prevent any infusion of coolant into the transmission.Much to my surprise Nick called me with the bad news that damage was already done & would cost $6,800 to replace the radiator, transmission and fluids. This also included labor costs. Being fearful of a potential problem I did not want to wait 2 weeks for both the arrival of a new transmission & the mechanics return from vacation; I chose to take the vehicle to another shop. At shop #2 the mechanic informed me there was nothing wrong with the transmission and could not see what the mechanic at Nissan (Greg) claimed to have found; e.g. leakage of coolant and lots of rust in the transmission and on the fluid stick. He did however, find a petroleum based substance in the radiator and was his opinion that oil was placed in the coolant.Upon having the radiator flushed & bypassed from the coolant entering the transmission, replacing the thermostat & radiator cap (due to damage of the rubber seals from the oil) the cost was $677.84 with labor included; an expense I should never have had to endure. On Nov. 8, 2017 I spoke with Jack **, MGR and shared the findings of the 2nd mechanic. In a nutshell he basically told me he could not help me and stood by his mechanic’s findings. He went on to say “Sorry for your loss” and “If the vehicle was running good at this time he recommended that I sell it”. I have always trusted Nissan to provide excellent care and stand by their products. I have had my vehicle serviced only with Nissan for the past 11 yrs; with Montrose Nissan for the past 7 years. I am sorry to say “they have certainly dropped the ball this time” and me being the loyal compliant customer will not be returning from this point on.

Nissan Titan 06 Mechanicals Problems - I recently got several letters regarding recalls on my truck. Let me say this first. Before all this repairs the truck was running just fine. I brought the truck to the Nissan dealer where we always been doing business. To get this manufactures problems done one of the recall was #10V517000 and ECU relay. And the second one #10V074000 fuel sender card. This service recall were performed by Auto Nation Nissan in Kingsland Blvd, Katy, after a few weeks driving in the Bellway 8 about 65 mph. And the truck start jerking and losing power with the motor on pressing the gas didnt work. After this I pull over to see what will be the problem and turn the truck off. After a few min. tried turning on and start normal I press the gas and I got more than 3000 rpm.When I start driving the truck for about 10 min. the truck start doing it again but at this moment the truck stall and was hard to drive until I could pull over again on a gas station I barely make it and I look for gas tank and shows 3/4 of gas. I fill up the tank and tried to go back on the road. But the same thing after a few min. truck was worse. I call the dealer for an appointment and brought the truck on Saturday September 30th. For an inspection. I explain the service person all the details and also at the same time the truck was having another issue, leaking water on the passenger side carpet. The service person told me that, they will check everything but I have to pay for this 3 diagnostic. I told them that, I have brought my truck for problems related at the work you have done in the truck.But if they find any problem that is not related with the issues the truck is having I have to pay for all the diagnostics. After three day in the dealer they call me and told me that the leaking under the carpet was the whole problem and the heater core is leaking coolant and that is why the truck was losing power and stalling. It will cost more the $1000 to get if fix.In my head something told me that this doesnt may sense, since the heater core only works if you put the thermostat to heat. So the heater core wasnt the problem in my understanding. I told them that I will take out the truck for a second word. They told me that I have to pay for three diagnostic according that the problems werent the malfunction on what they did. I told them I wont pay for three diagnostic. I knew they didnt inspect the truck. So the service person got in to argument and at the end he only charge me one diagnostic. At that point I just knew they are a bunch of liars and they wont fix what they cause. I told that I need an writing statement saying everything they say. About this diagnostic.After argument for more the three minutes he when inside the shop and talk to the person who did the diagnostic and put all the false statement. I look online and found a Nissan bulletin according that there is a leaking on the AC drain that is making the passenger floor wet, so I start inspecting where the pics show and that was the problem. It took me 5 min. to find the problem and $10.00 for parts to fixed, I drive around the neighbor and the truck still having the same issues. Except leaking water.Now I have a truck seating in my driveway unworking and I totally upset on Nissan service department for been useless and liar on customers like me. Just for no speak perfect English they think they will liar at me. I record and took pictures on everything I did. When I was fixing the leaking issues. So they have to at least fix at this time the truck. The right way.

First and last Nissan that we will own. In short, the Nissan consumer affairs division exists to read a bulletin back to you regarding any warranty, claim, or recall regardless of the situation. If you have recurring issues with your vehicle, prepare to be disappointed and spend a lot of money. On a positive note, the local dealership has always maintained a friendly demeanor when explaining the astronomical repair bills.

As a person who purchased six (6) high end Nissans, I was treated like crap when I lost my job. The payment extension that was supposedly mailed out didnt show up. After 2 weeks and at least 2 calls, Im getting really frustrated. It took nearly 3 weeks to receive the one (1) sheet form. A few days after not receiving the paperwork, I called to request extension form be faxed to me. A few days and three calls later, I finally received the fax. I signed and returned immediately using priority mail (2 day). I confirmed with USPS that the package had been delivered in specified time. I had verification of receipt, and verbal confirmation after calling. Nissan did not process the paperwork for over a week after receipt. The form is one sheet of paper, and I returned it before specified return date, despite Nissans 2-week delay in sending.Lo and behold, I see my credit report and it has a 30-day late mark. I call Nissan. The representative stated, The return date doesnt mean we wont mark you late if we dont process your paperwork immediately. I tried disputing and writing a letter of dispute. However, Nissan just changed the date of the mark on the credit report. In fact, the date was changed 3 times, changing the 30-day late from from Jan. - Feb., Feb - Mar., Mar - Apr. Finally, I contacted the Better Business Bureau. After an inquest, the late was changed to January again; I just became tired of trying to fix the lie. Im not going to even get into the nightmare with Nissan sequel a year or so later, when the car was stolen. I really hope there is a class action lawsuit soon...Im in!! Nissan no more!!! If anyone knows of a class action lawsuit in the midst, contact me, please!

Most horrible experience I’ve ever had buying a car. The dealership wasn’t the best to deal with but the fact that Nissan itself is selling cars that it is knowingly putting out there that the transmissions aren’t going to work or last for even the life of a loan is absolutely pathetic as the transmission has now went out in my 2016 Nissan Sentra and I still owe over 15,000 on the car. I have no warranties to help me. It’s not part of the lemon law. Why? I don’t know. It’s built the same year those transmissions where nobody can explain to me why it’s not part of the lemon law and what makes it even worse Is one we were being sold the car. That’s all they sold was the transmission and how this new transmission was going to revolutionize the industry. I wouldn’t fill that shift, my fuel economy would go up etc. etc. and from day one it’s been nothing but a nightmare. The dealership nor Nissan has been willing to help me. I had previously owned Nissan’s and got 300,000 miles out of them that’s why I came back to you guys after this purchase. I will never even look at another Nissan again regardless of maker model.

DONT BUY NISSAN SENTRA - I say sentra because thats what I own. Purchased a 2013 sentra and the car haven been back to the dealer more than I have been to the doctor during the same period. Too many problems. As of Aug 16th 2016 less than 34,000K miles: Oil leak steering rack, CVT slips and poor acceleration, Brake noise, Shock replaced below 20k miles, Air bag light - countless, Dead battery - replaced 3 times in 3 years - I tired of telling dealer its not the battery. Stupid! Smelly AC - Like dead animal, Rear bumper color changed... parked in garage all the time... sun isnt a factor. Work from home. DONT BUY.On the issue of dead battery... well I went to two funerals out of the country in July and Sept 2014. Gone for 3-4 days each time. Arrive well guess what? Car didnt start.. In October of the same year went on a cruise Friday got back Monday... wont start. August 12th 2016 went to get an oil change. Got out of the car at the dealer, give the key to the guy at the desk. Ten minutes later he walks inside... Sir do you have a set of keys on you? NO...I just give it to you I repiled. Rep. replied.. The car wont start.Okay... they jumped it... which it started. Did battery test etc... said all is good. Saturday morning it started... just wanted to check. Wife and I decided to go for dinner selected a place... one hour drive away from home. Not just for the food okay - for the drive and spend time together. Well after we got dressed around 6pm ready to go... car wont start. Ok I got a jump and off we go. After 11pm we decide to head home, got to the parking lot car wont start. Finally close to midnight someone give us a jump.. it started and we left for home. Got home without any issues.Next morning 9am sunday... well not even a jump could help it... it was DEAD but I must say it was trying to turn over but it couldnt get there. Lights started flashing, beeping etc... like Christmas. Finally after trying well there wasnt any juice left. I GIVE UP... THERE GOES MY SUNDAY. Called Nissan Monday morning. Customer service said they wont get it towed. I had to pay out of my pocket... that did it. I let loose on the rep. but after apologized to her not her fault... but I was pissed. I told her let a manger called me. They said 24hrs. So 2 days wait... now I used my AAA and towed the vehicle. Battery changed again. Car is running for now. Today I missed the mgr call. I returned the call and left a message....

I just replaced a transmission on a 2008 Nissan Rogue with only 133,608 miles on it. This car had a grinding noise in the transmission initially. It was a widely known problem (Check the NICO Club Rogue Forum). Nissan released a software patch in 2009 which resolved the issue. I got the update shortly after it was released on 11/30/09.On 10/20/14 my transmission failed, without warning, in four lanes of highway traffic. The car lost forward momentum and it was a miracle my wife and I were not killed getting the car off the freeway. We were towed to a dealership nearby and they informed me the transmission was dead and would have to be replaced. I paid $1000.00 out of pocket for replacement. The dealership said they got me help from Nissan who covered $3000.00. I requested reimbursement from Nissan of my $1000.00 and was denied. They basically said they had done enough. When I asked if they had actually paid the dealership $3000.00 the rep said that was proprietary information. Sound shady? Yep! I will never - EVER - buy a Nissan product again and I will never own a CVT again. Buyer beware!!

My car has been at Nissan for about 3 weeks and still nothing but additional charges being added from the battery to the Transmission. Also was told basically my headlight issue will never be fixed because they want to charge 2k for lights and thats not included the 1200 they already want to charge me!! It really makes no sense. I will find additional forums to complain on until Nissan understands my frustration and stop trying to charge me for the labor to fix something that should not be broken.

I had my 2011 Nissan Versa towed into the Service Department. They quoted me $1000 to replace the fuel tank. Do they not realize that next month is Christmas??? I said No thank you. I will come by and get my vehicle and take it home and replace the fuel tank on my own. When I arrived Darryl ** and Eric informed me I owed them $55. I asked for what? They said because they had to drive the vehicle in and out of the shop twice. So they are just charging me because they drove my vehicle around. Are they serious??? Really? They did nothing to my car. They only inspected it and looked at it. They did no work whatsoever to it. But they want to charge me $55.I mentioned Ive been in the Air Force for 18 years. Is there any way to waive this. They said no. Wow. They apparently must rip off everyone with what all the comments below say! Everyone seems to have the same complaint and mention being ripped off. I see a pattern here. Hmmm!!! It is also apparent to me that Nissan of Melbourne does not support the military. Seriously if they did would they not have waived the fee??? I plan to mention to every military member I know, and ask them to mention to every military member they know not to go to this place, and not to go to any Nissan at all because they consistently rip people off and do not support the military in my eyes. Would anybody else agree with me?

I leased a 2013 Nissan Leaf two years ago from Peoria Nissan in Arizona. At the time, the salesman told me not to worry about the battery because Nissan just replaces them if there is any problem. That is totally a lie, and Peoria Nissan will not be of any assistance to me with my Nissan Leaf that has a range now of 59 miles (maybe) in the winter with no heater on. Dont ask about how it fares in the summer - it is ugly to say the least. I now have one more year to suffer through this vehicle because Nissan says the battery charges up to 10 bars and must decline to 8 bars.We know that this does not take into account battery fade - in other words - yes, it looks good when it is first charged, but like all failing batteries, the range quickly decreases as soon as you pull out of your driveway. My lesson in all of this is that Peoria Nissan lies to its customers - yes I know I should not be surprised, and that the manufacturer is choosing to make folks keep a car that simply does not meet the needs stated by the buyer when purchasing the car. I expected somewhere in the range of 70 miles which would allow me to drive back and forth to my work site daily and make a couple side trips as well.This was all explained to the salesman when I leased the car. He is no longer with the dealership. So, I asked if the dealer would work with me on terminating my lease and getting a 2016 Leaf that supposedly had a better battery. Unlike the salesmans reassurances that it was no big deal to end the lease after 24 months, the dealer asked for the entire amount of the last 12 payments and the car. The explanation was that Nissan had changed its lease terms and that the residual value stated in my contract was no longer really valid.The upshot was that for over 900 dollars per month, I could get out of my current lease, turn in my car and get a comparable 2016 Nissan Leaf. Ha Ha Ha. I am laughing only because I am happy to share this saga with anyone who might be foolish enough to trust Nissan and buy or lease one of their vehicles. My advice - just because their contracts are preprinted - insist on adding terms that the salesman tells you in writing and have them initial them. You will then perhaps find out what the real deal is. Thanks for listening.

I picked up my car on Nov 22 on Dec 1 display not functioning. Brought to dealer on Dec 3 said need new screen. On Dec 5 called saying adjusted is what is needed. Dec 8 bring in to let them do adjustment. Dec 9 display/screen does not work again. Dec 13 called to follow up, do not know when the dealer will fix this problem. Big headache, maybe I got a lemon.

I have been calling for over 2 months in regards to a negative credit reporting from Nissan. Nissan received an insurance check late and gave me negative credit reporting. After calling Nissan, they said they will put in a dispute. Now Im sitting here 2 months later with no update as far as how the situation planned out. All I keep getting are customer service reps who sound like they have no idea what they are doing and just give you an attitude. I have purchased numerous cars myself from Nissan as well as my family. I will no longer ever consider Nissan due to this issue. I recommend people look elsewhere for their vehicles because if there is an issue, Nissan will never take care of you. If I could give a negative star thats what it would be.

I recently purchased a 2018 Nissan Titan XD diesel with the midnight package. Everywhere online Nissan advertises that the midnight package XD comes with a bed liner, floor mats, wheel well flares, and more. The dealership I purchased from was nice when I bought my truck. The next day were complete jerks when I went back to ask for floor mats only. So I called customer service with Nissan and they did not do anything and did not care. Flat out told me I was just out of luck. The truck is a piece of crap. It has no power. It is not a diesel. I do not know how Cummins whatever advertise their name on that piece of junk. Save yourself the hassle. Buy a Dodge or a Ford. Stay away from their junk especially Empire Nissan at Lakewood.

Ive been a customer of Nissan since August 2018. Ive purchased my first brand new car on July of 2018 through Fairfax Browns Nissan. Since then, Ive had multiple incidents with my car having mechanical issues. First, I had issues with my radio/audio not working, more specifically, my car not connecting to my phone. This has been going on since 2018 and Ive reported it multiple times to the Nissan dealership but they failed to fix the issues. Initially, I was told that I needed to replace some parts with the USB but even after, it never got fixed. Second, my car stopped working (it would not turn on with the start/push engine starter).When I called Nissan, they instructed me to put the key close to the push/start starter and try to start the car. Initially, it did not work so I ended up getting my car towed from my employers parking garage which I ended up paying out of my own pocket. This initial problem happened late at night so I could not get in contact with Nissan. I called the Nissan during business hours, and was told it had something to do with the battery and they stated they would change the battery of the keys. After taking the time off work to go to Nissan to fix the problem, they finally changed the battery of my keys.Few days after, my car kept having the same issues. After talking to multiple mechanics and doing some research, I was told about some recalls on my car. The next day, I ended up calling Nissan again, and notified them about the recalls and the issues. I was told that they would look into it. During this whole time, I had to use a rental lended by Nissan. After about a week, Nissan told me that there was no issue and they asked me to pick up my car which I did.While I was at the shop, trying to start my car, my car stopped working again and would not start. I was furious at this point because I had to take off work AGAIN to get my car fixed. I drove the rental car again and went back home. I called Nissan the next day to check on the status of my car and asked what the issue was and why they didnt fix the issue. Nissan responded by saying we didnt fix the issue because the problem didnt occur while the car was in the shop. (After I told them about the recalls that needed to be fixed).After another week of not having my car, I finally got a call asking to pick up my vehicle from Nissan. I was told they fixed all the problems and my car should be working fine. On my way back home after picking up my car, it started having another issue. My car started making a loud beeping noise and had a big warning light on the screen. I immediately called Nissan again and told them about the issue and was told to turn around and bring the car back... Being frustrated and angry, I asked what was the issue and they said, the mechanic has to look at the issue and try to figure out what was wrong with it. After, I was told it had something to do with the sensor (I found this really weird because I never had this problem.). They ended up giving me another rental car and told me it would take about another week because they would have to order the parts and replace the problem.After reaching out to multiple Nissan customers, I was told that I could have possibly been sold a Lemon Car with multiple issues. With my warranty almost running out and not getting help from the service department and the sales department, I was told to contact the Nissans corporate office to file a complaint. Initially, I decided to change from Honda to Nissan because I really liked the looks of Nissan vehicles and was told by some people about their great experiences with customer service.Unfortunately, for me, I had a terrible and awful experience with Nissan customer service and felt like I was getting taken advantage of because the sales department kept calling me to come in for better deals (which never happened). They continuously kept convincing me to lease a brand new car with higher monthly payments to avoid future issues after Ive already made around $6000 of payments on my new car which already depreciated a lot in value. After talking to the corporate office, they basically told me according to the “Lemon Law”, they can’t do anything for me so now I’m stuck with a messed up brand new car. DONT EVER BUY A NISSAN! THEY WILL RIP YOU OFF!

In August of 2014 I purchased a year end Model Altima, my trade was a 2011 Nissan rogue for which I still owed 13000 on. I was given more than I owed on the trade. The sale from this point upon hindsight was extremely sketchy. There was no negotiation on the price of the new car. They simply presented you with 3 payment plans and dollar amounts for repayment so as the price of the vehicle was never mentioned. (There was zero negotiation.) We were just simply taken advantage of because of the excitement we had of owning the new vehicle... Forward to today, we are looking to turn the 2 vehicles we own into 1 vehicle but upon looking up the value of the Altima we would be 7000 under water with its current value. Almost impossible. I can see a thousand or 2 but 7 is just wrong and this dealership is just extremely bad and sketchy. If I were you, I would look elsewhere or consider yourself married til your final payment with what you buy from them. They will prey on you and take advantage of you through their sales tactics. Its sad. They should look to make good on bad deals that people like me call them out on!!!

I have 2007 Altima and at 75k miles the transmission went out. Nissan gave a courtesy warranty extensions for Nissan Altima due to the fact they knew their CVT transmission were crap. I took my car to Torre Nissan in La Quinta Ca where they replaced the transmission because of the warranty. 56k miles later the transmission went out again. This time I called consumer affairs Nissan and dealt with an extremely rude Bernice. Basically when I called them out on faulty products she turned it on me. That I should have gotten my oil changes with Nissan to prevent this. Well, I got my oil changes done at a licensed mechanic shop and oil changes have nothing to do with my transmission. Ok so I took my car to a different dealership. I explained to them this will be the 3rd transmission. The guy told me they will inspect the car and look into finding out why the transmission keeps going out. I received a call 3 hours later letting me know it was indeed the transmission (ouch $3300) but they were able to locate the recurring problem. The transmission was overheating as the cooling system wasnt suffice, basically faulty design. This was something they have been seeing for sometime now. They suggested adding an additional cooling component as they have seen nothing but success by doing this. No more overheating from what they have experienced. Ok so an additional $387 to extend the life of this transmission. So naturally I contact Nissan consumer affairs to report the new findings as had the lasts dealership looked into it. We could have fixed it then to prevent this costly repair. Well once again I got a big screw you from Nissan and the same repeated answer, Unfortunately Nissan will not be able to provide financial assistance on out of warranty repairs. No matter what I said Erick repeated that same statement. So I am screwed because one of their dealerships didnt do their job and look into what caused the transmission failure because it was under warranty. So as a consumer I get screwed. But at first their excuse was I didnt get services at Nissan and now once I provide them with the information that I got the transmission through their dealership it is cause I am 16k over the extended warranty. All I was asking for was a little help. Screw Nissan and I will NEVER buy Nissan again.

Purchased a Pathfinder November 2013. Last year and a half we had a new transmission put in and then took it back for transmission issues after that. Now our electrical panel fried. Im almost at 29000 miles with a basic factory warranty. Help.

In May 2014 I purchased a used 2010 Nissan Frontier pickup truck from Lynnes Nissan west in Stanhope N.J. They talked me into purchasing a bumper to bumper warranty. In May 2015 the airbag light came on, and I took to them for repair, they wanted $125 to diagnose the problem. It was told to me then that there is no such warranty and airbags arent covered. I called corporate headquarters in Tennessee and expressed a safety concern about it and was told by them upon reviewing my case there is nothing they would do for me. I took the vehicle to another Nissan dealer and had to pay $1242 for a new air bag due to a short. I tried to explain to Nissan that this is a safety issue and a defect in the vehicle and should be repaired at no cost to me, but they don t care about their customers safety or any defects after sale is made. This was the first and last Nissan I will ever buy. This company should be held liable for all safety defects without question.

Just bought and two years of approximate use 69,000 miles. TRANSMISSION broke and had to paid about 2,500 because the train was damage... Yeah right they caught me but I will never recommend a NISSAN AGAIN.

Timing chain tensioner guide premature failure. This is a known problem Nissan has with their engines. Timing chain tensioner premature failure. Nissan has a timing chain that requires no maintenance, yet they use a tensioner guide that is not up to par. There is already on lawsuit for similar Nissan cars maybe there should be two. Fontana Nissan quoted me $800-$1900 to replace this $30 part that was made with a poor quality plastic. If it wasnt a quality problem the OEM guide would still be sold instead its a new part and new part number. Ive owned one Nissan Altima before this and currently own a Murano, Cube and Altima in question. $800 - $1900 to replace a $30 part that is poorly designed and no mentions of any maintenance on the part is insane.Does it seriously make sense to have a customers engine removed from the car, have the customer pay $800 - $1900 and not have a car for a week, or take a chance of the guide failing completely, the chain slipping and would destroy the INTERFERENCE engine possibly on the highway for a $30 part that is poorly designed?