Ive had my 2015 Forester for a year now. There are some things I like and some I really dont like. I have put 20,000 miles on the car and havent had any mechanical problems. It drives and handles comfortably, and did well with snow and ice last winter. However there are a number of small irritants. One of my biggest issues is the upholstery. I try to be careful, but it is already seriously stained and starting to show obvious wear. No other vehicle has ever shown wear like this. The panels on the doors look dirty and wont come clean. My dog stepped one time on the padded cover of the storage box between the front seats. He left several permanent dents and the plastic coating tore. Hes ridden in several other vehicles without anything like this happening. Also the finish on the steering wheel where I grip has worn off. I also find the headrests to be remarkably uncomfortable, and its not really possible to sleep in the seat. The worst problem is that when the air is dry, as it usually is in eastern Oregon, I cant get out of the car without getting a static electric shock, just strong enough to be mildly painful. Every single time. I try to slap the door as I get out to prevent it from hurting, but I sometimes forget. This happens occasionally in other vehicles, but rarely. As minor as this seems, its annoying enough that it may prevent me from owning another Subaru. Another thing that probably shouldnt matter is the mileage indicator. I really like this except for the fact that it always shows me getting 1.5 to 2.5 miles more per gallon than I really am. I find this extremely irritating. I also hate the fuel gauge, which is a line of small gray squares which are difficult for me to see. Also the speedometer is smaller than I like, with markings close together and the 5s not indicated. Also, the windshield has cracked all the way across even though I never noticed it being hit by anything, and there is no rock ding. I resent that Subaru did not give me the option of deciding if I wanted a fancy anti-theft system that requires a very expensive key and, if you try to use a duplicate, will cause the computer to crash and cost several hundred dollars to repair. I am cynical enough to think that this was not done for my benefit. I would be perfectly happy with an old unchipped key that costs $2 to duplicate. I also dont like that only one door on the car can be opened with the key and that if I use the spare key to unlock the door the alarm goes off. Every single time. There is supposed to be a way to prevent that but it doesnt work. I also have issues with the mileage. If I drive on the level at about 45 mph, I can get as high as 30 miles to the gallon. But if I get on the freeway and drive 65 mph to Portland and back I wont get over 25 and have gotten as low as 19. The sticker claimed 29 highway. Also, though I live in a town with no more than 10 stoplights, if I do any driving around town my mileage drops like a rock. Also if I go up even a moderate hill. Finally, the clock and temperature gauge are not consistently accurate, the speakers vibrate unpleasantly if you turn the bass up, and the cup holder has broken for no apparent reason.

Ive been into Subaru 5 times for the same problem. Finally they figured out it is a Software Update, but that wont be rolled out for 6-9 months, after the lease is up. I had planned on keeping the car, as I drive for a living, and this was the car I picked up that met my work needs. I am over the mileage by 3,000 and will be much more at end of lease. I want to keep the car but not if it isnt repaired. I have reached out to Subaru and they are researching my options and now wont return phone calls or emails regarding the issue. Our family of 3 each own a Subaru. We are loyal to this brand, but not after what has happened. I believe Ive reached the point now that I need a lawyer to get out of this lease.

In June of 2013 I picked up my brand new 2013 Pearl White top of the line Subaru Outback. 2.5 years later, I am sorry that I ever fell for their PR spin! Within the first 2 months I had returned to the Dealers Service Department with a complaint of the engine surging on acceleration, poor gas mileage, and the check oil warning light coming off and on. I was told by the Service Manager that Subarus dont do that and that they could find nothing wrong with the vehicle. The problem has been intermittent throughout the time that I have owned the vehicle. Within the last 2 months this issue has worsened to the point where the engine will suddenly surge forward and then suddenly decelerate, at one point almost causing a collision with another vehicle. I complained of this problem again while on a service appointment for another problem concerning the sudden and intermittent loss of power steering while the vehicle was operational. Again I was told that the vehicle was fine and that mechanics could find no problems. Recently (within the last 2 weeks and less than 1,300 miles into a new oil change and service) the check oil warning light has again started to come off and on. On checking the oil level this morning we found that the oil level was at the bare minimum and down over 1 qt. of oil. On doing some research we have come to find that all of these problems have been ongoing and legitimate complaints for this year and model of Subaru. There is in fact a current lawsuit in progress against Subaru of America for the oil consumption issues in the 2.5i L engine in the 2013 Subaru Outback. I am VERY disappointed in both the product and service offered by Subaru of America and I will never purchase another vehicle from this company. I also urge others to steer clear of the PR hype. In this instance it is definitely a case of buyer beware!

Positives: Roomy interior. Excellent cargo space. Negatives: Poor fuel mileage. I think company overstated MPG intentionally. Touch screen disappears in direct sunlight. Uses oil badly. Poor radio quality. My first and last Subaru.

I own a 2013 Impreza with 35k miles on it. I have been into my local dealership twice regarding my oil light coming on too soon. I went through an oil consumption test once and the first 1200 miles, it was fine, so the dealership said to let it go and if the light comes on again to bring it in. It came on 3200 miles into the oil change interval (dealer recommends 5500 mi, Subaru recommends 7500 mi). It was 3/4 of a quart low. I asked what can I do about this knowing very well that this is an issue with this car. I was told to contact Subaru, which I did.A week goes by and I dont hear anything other than I will call you on a certain date, which they did not. I called them and was told that they will not do anything until it burns 1/3rd of a quart of oil every 1200 miles. And even then, I would have to pay for an engine tear down to diagnose the problem regardless if it is still under warranty or not. I realize that the fix is expensive, but they built a faulty product and need to stand behind it and I shouldnt have to pay anything out of pocket when they know very well what the issue is. Never again will I buy a Subaru.

Hit a deer one week after purchasing. Had to wait OVER TWO MONTHS for parts and Subaru would only give loaner car if we had vehicle repaired at their dealership which is over 100 miles away! Battery was bad, finally got them to replace it. Tilt steering wouldnt stay locked. Wheel bearings went bad, no notice sent out. Numerous problems with driver information center touch screen, software only updated once, now other information has disappeared! Drivers seat developed a split, dealer said to call the 800 number since its not warrantied. My Ford seats lasted over 15 years! If it wasnt for the comfortable ride, Id get rid of it.

I purchased a 2013 new Forester in 2014. Almost from the start my oil light was on. The service department told me it was my imagination so that should have been a red flag. After complaining at every oil change for months they finally replaced the sensor. Oil light still was on. Fast forward to 2017 replaced sensor again and the light is off. However, now it seems I have no oil ever! I always bring my car in for service exactly when its scheduled. Every time now for the entire 2017 and 2018 period I have been out of oil. They did an oil consumption test and happily said all was good. Last time it was in they put a statement on my invoice that says I need to check my oil at least twice a month! I have 50,000 miles, the car is 4 years old and Should not have to do that! I have gone 900 miles since the last oil change and Im out of oil! Plus the light hasnt come on. I think they just disconnected it. Im done!

Subaru 2014 Legacy (manual) 9000 miles, under warranty. Last week of June 2015, suddenly first thing in the morning, the car reeked of gasoline (or other hydrocarbon). I went to the nearest garage (with all the windows open, it was that bad) whose owner said Subarus are notorious for gas leaks but he could not deal with that kind of problem.It was then towed to Subaru dealer whose head mechanics diagnosis was... mice (!) had chewed the gas lines. He said that this was not covered by the warranty- $600-$800 repair. Interestingly, we overheard him on the phone with another Subaru owner concerning a gas leak caused by mice! No loaner available to us, but he could supply a rental car. When I took exception to that, he said no charge for the rental.This could be a weird coincidence, or weird mice. But this diagnosis (as opposed to loose connection or clamps, or whatever) works very well for the dealership. They get $600 from me (and the other guy) instead of having to cover the repair cost themselves. Somehow this seems fishy: plastic- gas-loving mice lying in wait in my shell driveway?I see online a lot of current dissatisfaction with Subaru design and service and a company that does not admit to defects in their products or have trained their service departments. Loved my previous Subaru Legacy, also a manual. But this car seems to have been designed by a bunch of geeky kids fooling around in a basement somewhere. Weird coincidence, weird mice, or dealer ploy?

I was driving in the highway at 65mph when all of sudden I heard an explosion. When I stopped and checked the car the sunroof exploded as if someone had punch it from the inside. This is a new 2014 Subaru Crosstrek Hybrid with only 9000 miles. The dealer now tells me this is very common for the Subarus. I had minor scratches and thank God nobody in the back seats.

We have a 2009 Suburu Forester with 8,790 miles on it. We drive relatively little compared to many families, and have taken excellent care of the car, meeting all of the required inspections. Last Sunday (Oct. 31st) ,as I backed out of a shopping mall parking place and started down the aisle toward the exit, the car gave a sudden sharp, powerful acceleration, as if the accelerator was pushed down hard. It lasted only a couple of seconds, and did not cause a problem. It did not reoccur the next day. However, on Tuesday (Nov. 1st), it happened again, this time causing a small accident. My wife pulled out of a parking lot on to a small side street, immediately making a left turn toward the main thoroughfare. The car gave the same sudden, sharp acceleration as she was making the turn and, as a consequence, the right front tire slammed into the curb on the far side of the side street, before she could brake, slashing the front tire. Although only one tire was involved, we had to buy 4 new tires (at a cost of $616).We are making two requests: 1. Reimbursement of the cost of the new tires 2. Investigation of this potentially dangerous condition to be sure that it doesnt happen to others.

2012 Subaru Foresters engine has blown and dealer says I should have checked oil often! What?! No engine light, no low oil warning, no nothing, and I am to blame? Less than 50K Miles on the vehicle, regularly serviced at the same dealership, and the swines want to put the blame on me. Its a known problem, and Subaru refuses to acknowledge it. Good to join the lawsuit.

Sabotage. That’s what Subaru and all the other auto makers have done to create the interference engine failure. And who pays? Mostly 2nd and 3rd owners. Poor people pay. It is pure SABOTAGE. We bought our first 2002 Subaru. A nightmare. Timing belt went out within a year at 140kmiles. Total cost.... $2900. Plus cv axels and clutch $600. Now the under carriage frame is rusted to the point of unsafe. Go to H all capitalist pig auto makers who purposed failure at our expense.

I really believed that Subarus were reliable cars. I still owe $11,000 on my 2013 Legacy thats now worth $5,000 now and my transmission went. Since I have 121,000 miles on it, Im out of luck. Subaru is aware of issues they have with their CVT transmission and in 2017, extended their warranty to unlimited miles. That extension expired on 7/31/18. Their response is that they can offer me a $500 coupon off of a new car. I completely lost faith in them. I thought that my car would last until 300k miles at least.

We have owned three Subarus. The 2017 Forester being the latest. I was very excited about my new Forester until I was driving and it kept dying on me. Then a light showed up showing low oil, had only had the vehicle two months, called dealer they said bring it in they will check it out they stated nothing showed up about low oil, again two months later same problem while we were on our way to vacation again. Dealer said bring in. Same response, my husband talked to them and explained the other problems about it dying, transmission not shifting properly, rattling in motor. They told him to bring it in. They test drove it and told him nothing was wrong but did say they would charge us $95.00 an hour to fix it, now again same problems no response. The only reason we had stayed with Subaru is because we purchased a 2003 Baja and it has almost 300,000 miles on so we decided to buy another one in 2014. We purchased a Crosstrek. Had so much trouble with that car. Traded it in for a Jeep which by the way is fantastic, guess if we cant get my Forester fixed we will be trading it in also. Wondering if anyone else has had so much going on with their Subarus.

Needed CVT transmission at 125,000 miles - Subaru headquarters offered $1000.00 as loyalty towards the purchase of brand new Subaru! Was quoted $7500.00 at dealership for new CVT transmission on a 5 year old car! Had a used CVT transmission installed and broke down after 2 weeks driving on highway at 65 mph and car bucked and lost speed - very scary but luckily no one was behind me so I could get off the highway. Now at the transmission mechanic getting diagnosed but now I am afraid to drive it due to the sudden loss of power. This is a major safety issue.

I have only 160 miles on my 2014 Subaru Crosstrek. Last week, while running the air conditioning, the engine started chirping & squealing. Took it back to the dealer I leased it from, and the tech told me its a defective Serpentine belt, which is COMMON for their Legacys & Outbacks, but this was the first time shes seen it on the Crosstrek. And best of all, they DONT have the belt in stock (IT NEEDS TO BE REPLACED). So, they have to ORDER it and I will have to be inconvenienced once again to bring it back so they can replace it.

Just 3 years after buying our Subaru Outback 2014, the electric parking brake device failed, locking our car down and making it unable to shift gears. We had to manually release the parking brake using the extremely poorly written advice for a labor intensive cranking process (turn 250 times but not 300 or youll break something!) with a terribly designed device. Repairs to this piece cost $1050 ($660 parts replacement). Big waste of money for a feature no one wants (electronic parking brake). Im sure Subaru doesnt mind making money on the replacement parts, though. Will not buy Subaru again.

I currently have a 2014 Crosstrek that I am sending back to Subaru for constant rattles on the right front and back sides, glove compartment box, instruments gauge, left front and rear doors and the rear hatch. I bought this car in January 2015 and as of right now, it has roughly 4,300 miles. The rattles in my car began showing up around 500 miles as a sound in the front passengers side speaker. On my 1st trip to the dealer, they could not find any noises coming from the car so they sent me home. On the 2nd visit, they found that the front passenger side speaker grill was loose and was causing the constant rattling so they insulated it and sent me on my way. A day after leaving the dealer, the rattle started again and this time it seemed to spread. On my 3rd visit to the dealership, they again could not find a rattle in my car. By this point I am aggravated and decide to involve Subaru of America in the process. On my 4th visit, they found rattles in the front and back passenger doors and insulated them. They proceeded to have me test drive the car around the dealership but again nothing seems to happen when youre at the dealership. I left and on the way home, guess what pops up? THE DAMN RATTLES!! I blast SOA and demand something be done or I want a refund. On my 5th (and final) visit, SOA send a senior field rep/engineer to test drive my car. They stripped my instrument gauge down TWICE and insulated it on EVERY POSSIBLE LEVEL! They also insulated all of my doors, except for the drivers door, and the glove box. After having my car for more than 7 days, I finally get a call that it is ready to be picked up. Hoping that this will be the end of if, I test drive the car with the service manager to ensure everything was OK. As soon as we pull out of the dealership, the drivers door begins to rattle and so does the instrument gauge. The service manager proceeds to inform me that since every possible surface of the instrument gauge has been insulated twice, they can insulate it no more and would require them to install a completely brand new instrument gauge. It is a shame that a car that is only 4 months old could could like such a clunker!!! Maybe if car manufacturers would stop putting SO MUCH DAMN PLASTIC IN THE CAR, THERE WOULDNT BE ANY ISSUES!!! So as previously mentioned, I contacted SOA and demanded a refund. They offered me another car which I turned down because all 3 of the Crosstreks I was given to drive had the same exact issue! Needless to say that I will never purchase a Crosstrek AGAIN!!

I have 2 stone chips in my 2014 Subaru Outback, one went right to the metal and started rusting immediately! I took it to the dealer and showed them the two chips. I asked why would a 10 month old car rust that easily, could this be the beginning of a bigger rust problem with a Subaru (think OLD Subarus - very rusty)? They pretty much told me they would do nothing about it. This will be my last service call time dealing with the Service department at Chilson Subaru in Eau Claire, WI.

We have taken our 2017 Subaru in 5 times to fix this problem: while driving the check engine and other warning lights come on and safety features like lane change turn off. We are losing faith in Subaru. This didnt happen with the car right away. Weve been told it was related to fuel issues, computer issues, something different each time. I dont think they know what is causing the problem.

My daughter purchased a Subaru Impreza used 1995, has over 200 thousands miles on it. Only problem we have had is the cv joints and mass air flow sensor. All of sudden it starts skipping and the idle is very rough. No clue. Any help appreciated.

I bought a brand new 2.5i wagon back in 2007. Car only has 25,000 miles on it and my check engine light just came on. It was code P1443 which can be a serious repair. My 6/60 Warr. that I paid a lot for just expired. This issue makes it very difficult to get gas into my car as the nozzle keeps clicking like I have a full tank yet I am almost on empty. These cars should not be breaking with only 25,000 miles on them!!!

Before taking our 2015 wrx in for a recall, we had never had a single issue with this car. It was certainly confidence in motion and a well loved car. After the Pre-Ignition recall and CPU flash in May, we have had the check engine light on seven times and have been back to the dealership SEVEN times. They are friendly and great every time but who wants to have their car stall out in intersections, miss work, miss family events, and waste gas driving back and forth to the dealership?We contacted SoA and they offered us a $500 rebate towards a new Subaru, which is a complete joke since what moron would buy another new Subaru after an experience like this? I feel like I cant trust my Subaru to get me safely anywhere and after the flash and reprogramming, our car has never felt like the car we wanted and paid for. It is not ethical to sell a car that runs a certain way and then dumb it down and make it unreliable a few months later. At this point, I would not recommend a Subaru to anyone.

On a random check of Subaru recalls I discovered the Takata Airbag recall for my 2010 Forester. I was not notified by Subaru until much later. After hearing nothing further from Subaru I called both SOA and the local dealership. They were either clueless or not interested, but in any case they knew nothing and told me Id hear from them at the first of the month. Two firsts of the month have come and gone and no word. All I have is their advice is to not let anyone ride in the passenger seat... Today I see that another recall has been issued for the Forester for a Turbocharger problem, but that info was provided by NHSTA, not SOA. The Forester has been an OK vehicle, but not great as far as cost to own is concerned. This Forester is my sixth Subaru. It will be my last.

Subaru has had a history of head gasket failures due to the flat, boxer-style engine design! I heard from a local mechanic that the issues from around 1999 to mid-2000s had been addressed and corrected. No way! This will always be a chronic, ongoing issue with Subaru engines! I am the original owner of a 2010, 2.5 4c Subaru Outback. I have babied my car and had all maintenance done on time, including oil changes and 60,000 mile service at a local Subaru dealer. It is low mileage at approx. 94,000 miles, purchased in May of 2010, so just over 8 years old as of October, 2018.Please also note, if you are in the market for a used Outback, that with the new body style starting in 2010, Subaru removed the engine temperature gauge from the dash and didnt reintroduce until 2015! There is no way to monitor if your engine temp is running high normal or not, especially when there is a head gasket or A/C issue during hot, summer month! Buyer beware!!!My coolant started to boil out of the reservoir and the only way I was alerted to this problem was due to the low coolant light flashing on and off for a brief moment at a time, twice over two days. It turns out, this was the beginning of a head gasket failure... at slightly less than 94,000! When contacted, Subaru corporate did not stand by their product, even knowing that hg issues are a built-in weakness/ongoing issue due to the shape/configuration of their flat boxer engine design vs the V configuration of say a more reliable Toyota SUV. Their staff dismissed my issue and would not help out in any financial or emotional way. They were actually aggressive, non-empathetic and accusatory!I ended up paying well over $2,500 to get my car back on the road, not including a $400+ tow to my nearest dealer, in another state. It is interesting that Subaru advertising works so had to convince buyers that there is longevity to their product as in 98% of Subaru vehicles are on the road 10 years later. They fail to mention the cost to the owners to keep their cars on the road for that amount of time!So, bottom line, if you are considering a new, newer-used or used Subaru, I would highly recommend 1) you do your research, 2) consider a different, more reliable brand such as Toyota, Lexus or Acura and 3) dont expect Subaru to stand by their product if you do have a major mechanical issue in the future, regardless of age and/or mileage! My entire family used to drive Subaru vehicles. They now all drive Toyota SUVs. I was the last holdout. I guess I am a slow learner, lol. Please save your hard-earned dollars and buy something much more reliable than a Subaru product! Happy car shopping!

I want this information to be sent to the International Export Division of Subaru in Japan, to its General Manager. I have a Subaru Legacy 2.0L SW LX year 1998. The material of the front brake pads of the car were very hard. Harder than the brake pads sold by your dealers in Peru, South America. You have placed my life in harms way many times because the car would not stop at low and high speeds. When I replaced the brake pads, the car stopped adequately. Recommendations: Watch very carefully your personnel that work in your quality department like a hawk, better fire them and replace them with a new crew. Your biggest dealer in Peru, Indumotora Subaru, is doing a very lousy job with its customers. I recommend you to kick their ** and make them work, if not look for another dealer that can attend the customers in an appropriate way. All your brochures talk about the outstanding security of all Subaru cars, do something to maintain this remark.

K of Lonsdale, MN on Oct. 22, 2010 wrote something that is nearly identical to my experience, except mine is a 2010! I have two warranties on my Subaru. Major engine failure requires new block. Before I get to the complaint, I would like to offer a quick current real-life analogy that applies in this case. I needed an MRI (Magnetic Resonance Imaging) scan of my left leg this week, with the cost resulting to approximately $2,000. My insurance company did not need any pre-authorization, it was all fine, and they are paying x percent. Now imagine if something completely different transpires. What if the insurance company said no, we are not paying anything. You have to pay for it all unless you can prove for the last 2 years with records, you have been taking vitamins. It is extremely unlikely that vitamins had anything to do with a stress fracture, but I am swindled out of my money unless I either come up with the records that will satisfy them or fight them on their denial.That is nearly my exact position with Doug Smith Subaru in Utah. I am not unfamiliar to fighting when companies do bad things. I had a cement contractor try to make off with $2500 of my deposit and not do any work. I was highlighted on a local television news episode of Get Gephardt and I got the Utah Division of Occupational and Professional Licensing involved. I prevailed in that incident. I have a 2010 Subaru Forester, with approximately 44k miles on it. I had picked up my 10-year old son from school, was getting on the freeway on ramp and accelerating to 65mph with the engine revolutions between 4000-5000 (it is an automatic). All of a sudden, a clicking sound started - not too loud, but noticeable. I got off the next ramp and examined the engine. Nothing unusual could be seen, nothing leaking, nothing loose, no engine lights, no warning lights, nothing. I proceeded home, but the noise got much worse by arrival. I didnt want to drive it further, so it was my idea to have AAA tow it to Doug Smith Subaru, where I had purchased the vehicle. At the time of purchase, I was strongly encouraged to also get the extended warranty for 6 years/100,000 miles, which I did at rather substantial cost. I was told 2 days ago by the service department at Doug Smith that bad things had happened inside the engine. It was broken rod, I would need a new block and Subaru is not going to pay unless I could produce every single oil change record since I purchased the vehicle. They said they had no oil change records, so I would need to produce those. I said, wait a minute, I had the oil changed a lot by other people, but I know for a fact you guys changed it once as I had a coupon for it. They said, hold for a minute. Then they came back to the phone, oh yeah, we found that one and we also saw that you had a sticker on your windshield from last year, but we need more than that. They are refusing to pay anything. I have had it changed in Seattle, changed in Sacramento and here in Utah and I am scrambling to find records. This is outrageous, absurd and smacks of what can be seen in some legal defense firms - deny everything and assert reasons no matter how farfetched, ridiculous, unlikely or impossible. I have started networking to the people I know. Everybody I have talked to is stunned and shocked. I work with someone who was an auto mechanic for 20 years (they are in computers now) who said that is just ridiculous. Since I have purchased the vehicle, never has even one engine warning light comes on. It only has 44k miles on it. No check engine, no oil, no temperature, nothing. I checked all fluid levels usually once a month and also before going on any trip. This vehicle is not some turbo-charged teenage car that is abused. I am nearly 55 years old, this is a station wagon and I had my 10-year old son in the car. I have owned and maintained dozens of cars in my lifetime and this is absolutely crazy. I scrambled to produce the records back to the beginning of purchase because not in my wildest dreams would I have imagined that Subaru of America and Doug Smith would look for any reason not to pay. I have owned between 20 and 30 vehicles in my lifetime and had warranty work done from Dodge, Ford, BMW, Porsche, Nissan, GMC. Never, never was I asked to produce every single service record before any warranty work would be done. Doug Smith and Subaru cannot prove that there was an engine failure due to negligent service. They are only citing a phrase in a book to get out of paying. I have a huge list of people following this event and what the outcome is. I have a complaint on file with the BBB, but the dealership and SOA is refusing to budge. To people who want to purchase a Subaru, buyer beware!

Purchased 2009 Forester in April and timing belt pulley failed in June. This happened after I had 90000 mile service. It now needs an engine replacement. Stay far far away from Subaru and their cars. You will be sorry. Post your stories to their facebook page so the truth will heard.

Subaru of America resolved this issue.

My husband backed my new 2017 Impreza 2.0i Premium with Eyesight into our plastic trash container at low speed. The trash container had no damage. The Impreza was badly dented. In addition, the paint over the dent cracked and fell off. I am dismayed that a low-speed collision with plastic was able to do so much damage. The steel skin of the Impreza is weak. The paint is brittle, since it did not follow the contour of the dent (which was round and not sharp). The paint adhesion to the steel is poor since it peeled away after it cracked. Subaru proudly advertises the strength of the cars high-tensile steel skeleton, but they do not mention that the skin and paint are weak. I am afraid that the appearance of the car will deteriorate rapidly as it accumulates the inevitable dings over the years. I do not yet know whether the dealership will repair this dent.

My vehicle is out of warranty and software on my head unit is out of date. There is a TSB to update it and fix multiple major bugs and in addition to allow mobile devices to connect. Some bugs can even be considered safety issue (e.g. backup camera lag - it takes 8 seconds for camera to turn on when car put in reverse). Based on Exemption to Prohibition on Circumvention of Copyright Protection Systems for Access Control Technologies act passed in 2014 car manufacturers cannot block car owners from updating their cars software on their own. I understand that such updates are done at my own risk and can possibly void warranty, which I don’t have any longer, so warranty coverage is unrelated to this case.3 other makes I own since 2014 allow owners to update head unit software and make all of the update downloads public. Subaru of America also had updates published and available to public until they removed it few month ago. I sent multiple inquiries to Subaru HQ and received a reply that I MUST go through authorized retailer service in order to receive updates. When I contacted retailer they stated that such updates can only be done for a fee and they can’t provide update media to a customer even when I agreed to pay for it. This is direct restriction of customer’s rights and it is done only for the purpose of making it impossible for customer to update their software on their own, forcing people to go through retailer services so Subaru can make more money. I love the company and this is 2nd Subaru vehicle I own, but this new business model is just unacceptable. It shows how Subaru as a company cares less about laws and its customers.

Great vehicle. Runs great and has good gas mileage. I love the heater and air conditioner. Also, I have friends that have bought the same model and they spoke highly of it. I definitely would not want to trade or sell it. Would recommend it to a friend and would definitely purchase another one.

Bought a 2014 Subaru Outback from them that was a Subaru certified used car. I’ve had nothing but issues with it. I reported to them that there was a loud screeching sound intermittently the day after I bought it. They said they drove it and didn’t hear anything. I brought it up multiple times and they said they inspected everything but couldn’t find an issue. Brought it in for the same reason recently and they called back and said that rust on rotor made grooves in the brake pads. I asked if they could replace just the brake pads and they said no we have to replace the rotors. I wrote their service manager asking for the $65 inspection fee to be waived and honestly I want a full refund for the work. $550 for rotors that I didn’t need or want is ridiculous and I’m not sure its legal. The rotors cost around $70 each and the brake pads $20.

I have to carry oil with me at all times due to high oil usage. There is no oil light indicator to tell you your oil is low. After smelling a hot engine smell after driving home from work (14miles), I checked my oil and no oil appeared on the dip stick and there was less than 2000 miles since my last oil change. I took it to the dealer and they didnt even care and said, oh no damage was done. They didnt even take in the garage to look it over! I brought it to their attention again that I have to keep adding oil two and three times in between oil changes and I was told that was normal.

Im a long time Subaru owner and enthusiasts however my 2013 Subaru Crosstrek began making a noise. When I took it to the dealership they proceeded to tell me it needed a $8,000 transmission and Im 8000 Miles over the warranty. It currently has 68000 miles on it. How many people expect your transmission to go out at 68000 miles? Let me know if youre having the same problem. Im currently trying to get into contact with Subaru about this problem. It has to be some sort of defect in the transmission. Still waiting for them to contact me. Everyone thinking about purchasing a vehicle like the Crosstrek should probably get a standard not an automatic. Why in the world would a transmission cost $8,000? That is crazy and go out at 68000 miles.

The Subaru flagship has terrible engine alert system. Apparently, when there is an engine problem instead of just a check engine light, all feature lights go on and the extra safety features, eyesight etc. become disabled! Subaru service says that the car does this so youll bring the car in to be serviced and that most cars do this. I have never had this experience. Why disable any safety features! We are dealing with the all lights on, no safety features, for the second time. When I inquired about our lost garage opener left in their loaner car, that loaner was out more than two weeks because they couldnt figure out what was wrong with the owners car. I thought I was buying a good car for my son and now Im really starting to wonder.

I average 12,000 miles a year on my car. I drive 20 miles rt daily with 85% of my trip being 45 mph. I do not drive this car hard. At 62K miles, I took my 07 Outback to the dealer for a scheduled oil change. I mentioned the car seemed to be getting loud as the technician asked if I had any concerns. When I picked up my car, no mention was made of the noise so I attributed it to new tires. As the car has become louder, on my internet research, I have noticed several complaints and even called Subaru when I had seen an extended warranty on 05, 06, and 08s that covered the car for 100K miles or 8 years. I called the dealer and my car didnt qualify. I have also noticed my car had a recall for a piece to the brake. I havent moved since we purchased the car and had no written notice as to the failure... At nearly 80K, I am faced now with rebuilding my rear differential. No recalls had been made for the 07s. I took it to a mechanic and he told me Subarus are known for that. I have found this website and encourage all Subaru owners with problems to please file complaints.

I purchased a 2002 Forester when it was new. I have had nothing but problems with this car and to date, I only have 57,000 miles on it. I have had to replace the brakes several times and Ive had previous cars that had over 90,000 miles that I never had to replace the brakes. As soon as my warranty expired, I started experiencing all these problems, of course! I have had to have ball joints replaced, trans pan, gaskets, etc. and I still have a terrible burning smell when driving the car and still have the leak which is causing this smell. I was told Subaru is known for this leak. I now have to replace the muffler. I have had more repairs on this car than all my previous cars together and it all began occurring the minute my warranty expired.I was basically told too bad when I complained about the sudden onset of problems the very moment the warranty expired. My Toyota went for over 90,000 with the only repair replacing the battery. I have maintained this vehicle religiously, as I have with all my cars. If I hadnt lost my job recently, I would trash this car immediately. Its clear from the other complaints here that Subaru doesnt care about keeping customers happy and maintaining their loyalty and future business so I would assume Subaru will do nothing about my problem either.

I bought a brand-new Subaru in Silverthorne, Colorado. The dealer has provided the most incompetent, inconsistent service over the years; costing me time and money. Several times, they failed to clip something back in the car after it was serviced causing irreparable damage to the part. They refuse to replace it or take any responsibility even though the problem was brought to their attention right away. Subaru Corporate Headquarters was contacted numerous times about this, and they just sent emails thanking me for my feedback and that they value their customers. If they valued their customers, they would do something.My last experience at the dealer involved a botched oil change that they admitted to. They promised to credit my Visa card when I had no choice but to ask for a refund and assured me it was done. When I called to follow up 3 weeks later because my bank confirmed a credit in fact did not post, I was treated abominably by their latest manager, **. This, too, was reported to Subaru Corporate Headquarters. I asked them for the name of ** superior three times. They wrote back, thanked me for my feedback, and refused to answer my simple question. I have years of documentation to show what I have been through with Subaru. They were nice when I bought my car, but since then, they have proven time and again that they do not care about their customers.

Outback owner since 1995. Purchased 2013 outback in February of 2013. Began burning oil at 50,000. Dealer told me was normal due to thin oil. Now using a quart of oil every 2000 miles. Just found out there was a class action lawsuit in 2016. Too late for me to join and receive compensation. Called Subaru and asked to be compensated for excess oil usage and was denied. Never notified me of this manufacture defect. No longer trust this company.

I have a 2010 Subaru Legacy 2.5i Premium with 82,156 miles, the car was in perfect condition, always checked by experts, all maintenance on time, nothing aftermarket. I was driving yesterday and I pull over to make a phone call when I started noticing that smoke was coming out of the hood, and from the under dash, when I tried to get out of the car the doors locked up and was impossible to open, by then the flames were very high, I burned my legs and arms. I manage to break the windows with a metal piece I had in the back seat and escape from the vehicle me and my occupant. When fire department arrived they extinguished the fire and was able to take pictures and video of the incident, according them it might have been caused by a electrical issue. Im glad to be alive but Im still in shock because I Subaru is a very good car.

Headlight issue: I have 2010 Subaru Outback. I have replaced all the lights approx. 8x. Something has to be wrong!!!!

I have had several issues with my new Subaru since the day I purchased it. I will start by saying: Subaru - Subarus Love slogan isnt in regards to quality, but rather a self-serving exaggeration of safety features that should already exist on all modern vehicles. The companys response to customer loyalty is undoubtedly a mid-gray Meh. 1st Issue: Rear view mirror fell off while driving on the highway at 60 MPH. I nearly wrecked as the mirror actually fell into my lap. Took the car into the stealership and they fixed it because I had purchased the GOLD warranty.2nd Issue: At about 2K on the odometer, I could hear a tinging sound while warming the car up in relation to clutch pedal input. I read that this could be part of break-in and so I did not take the car to the dealership for inspection. 3rd and Final Issue: At approximately 19,5K, the engine failure while accelerating to highway speeds of 70 MPH on dry pavement (mild incline).Resolution Attempt #1 - 1) Spoke to Subaru of America about what had happened. 2) Subaru had the car towed to the dealership for inspection. 3) 3-4 weeks went by and no engine inspection or tear-down was performed. 4) No mention of loaner was ever provided to me (I am a Gold warranty customer). 4) Dealership continued to tell me that they were waiting on Subaru before they could perform tear-down. 5) Subaru continued to tell me that they were waiting on a field representative to inspect the car first. 6) By the 4th week, after no positive response from either party, I retracted my vehicle after the service manager at the dealership gave my wife quite the go to hell attitude.Resolution Attempt #2 - 1) A few weeks later, I contact Subaru asking why they never got back to me or the dealerships service department. The answer was: We havent heard from our field representative, but we will keep trying! 2) A couple of days later, Subaru contacts me and we start a back and forth dialog ending in we will give you $2500 off any new Subaru (rebate). I was told to take the car to the dealership first. 3) I contact the dealership sales department and they pretend to care about my situation. I am told: We will see when a good time is for you to have the vehicle towed in to our service department. 4) In the end, nobody communicated the good time to have the car towed in. My problem was too much for the dealership to handle.I am a 3rd time Subaru customer and the way I have been treated is absolutely unacceptable. At no point did I lie nor cheat nor change my story. I made it clear that I would accept full financial responsibility if the engine failure was my fault, but only asked that Subaru do its due diligence (for a Gold warranty customer) and actually see what caused the engine failure. I am 99% positive I know what caused the engine failure and it is most definitely related to the quality of assembly which I am afraid Subaru lacks the integrity to admit (see attached image). Instead, Subaru would rather assume I am to blame and !@#$ all over what used to be loyalty. Go buy a quality vehicle built by a company that cares about its customers and rewards loyalty. Read the reviews first and dont believe an ounce of what a salesperson or ambiguous TV commercial tells you.

Can describe this car in two words: HATE IT. The driver seat is so uncomfortable Ive bought a cushion and even that doesnt help (aside from now pushing my head up against the ceiling). There is something in the seat bottom that pushes on the nerves right below my buttocks that make my butt and lower back scream in agony. Unfortunately on a test drive you dont find this out and sitting there for longer than 15-20 minutes it soon becomes very apparent. This makes being in the car torture. The other thing is the EyeSight. Great safety feature set but it is really super annoying to hear the damn car beep for one thing or another that it is warning you about. It does this constantly. You can turn off all of the features, but then why pay for this expensive option if you have to do this? They need to have a better way of informing the driver like Cadillac uses with a seat vibration. Also the window lock feature (a must with kids) is so ass-backwards. If you activate it, none of the window controls work including the drivers controls! You have to unlock it, do a window, then lock it again. Other cars the driver controls continue to work. So stupid. The Starlink feature is also convoluted and has so many apps and functions with menus and submenus that you need the EyeSight working because you cant drive and work the thing without seriously having an accident. Talk about distractions. And even though it is keyless entry and push-button start, it does not have a remote start function, not even as an option which extremely odd as pretty much every other manufacturer that has this type of system does this, and the door locks are from 1980 because you cannot program them for any option at all. They dont lock when in gear, they dont unlock when you turn off the motor, and they dont lock when you walk away. I am constantly leaving the car unlocked while driving and the places I drive thats a real safety issue. Remembering to do this on a car that is rich in features is a bit mind-boggling. I thought I was buying a good car, but after reading all the issues other Subaru owners are having I seriously want to dump this POS car tomorrow and Im not too impressed with the dealer because buying this new it took them 3 weeks to schedule me in to fix a fog light defect. Great way to welcome a new customer! So based on my experience and reading what others are going through I will never buy a Subaru again. Terrible, terrible car.

I purchased a new 2016 Subaru Forester SUV. The electronic rear door (hatch) will not open at times. This has been a persistent intermittent since the first week I got the car. At first I was told that I was not doing it right. It should not be that hard to open the rear hatch on a car that a college educated intelligent person cant open it! After some time and the realization that it was nothing that I was doing wrong, I started bringing it in for repairs. After three repair trips to several dealers -still no fix. BEFORE you consider purchasing this car, I suggest that you google this problem. You will find that it is a persistent & common problem with Subaru Forester and that Subaru has not redesigned or fixed this problem. What a drag standing outside my new 30K SUV with hands full of groceries in the rain and being totally unable to open the hatch! (Disconnecting the 12V battery and resetting everything will make the electronic hatch mechanism finally reset itself.)

2013 Outback P2764 code. Dealership advised contacting corporate and I was offered $750 toward new car! Seriously, 125,000 miles, known transmission issue with extended warranty to 2022 but not mileage? Vehicles are meant to be driven! Beware of Subaru! Not so giving!

They charged me $84 for wiper blades! They changed the brake fluid in just the reservoir and nobody does that. For another $80, Ill go to another mechanic-parts store from now on.

My 09 Subaru Forester suffered catastrophic engine failure without warning. Seems there are several forums about this but Subaru claims to have no knowledge of it even after production was halted in the early introduction of said vehicle. Car has 55000 miles on it. Ive put 29000 miles on it from buying it used at Pine Belt Subaru in Lakewood NJ 3 years ago. Took out an extended warranty for 100000 miles. Car is not covered because its 5 years from original purchase date which expired 2/14 never notified of same. Im looking at $5000-$8000 to replace. Oil changed every 3500 miles and was 355 miles into its most recent oil change. Rich at Subaru of America in Cherry Hill NJ stated by email that there was nothing he could do to help with the repairs. This will be the last Subaru Ill buy as they knew about the premature engine life expectancy of this vehicle and made no effort to contact me. Ill stick to Honda or Toyota from now on.

2010 Forrester is the worse car I have ever owned. Two years in: the heated seat wouldnt turn off. Ongoing: CD changer heats up to the point of warping discs even in the winter. 2.28.2015: Driving on I83 in Bmore rush hr driver side door releases door unlocks!! Unsafe unreliable piece of junk.

I will like to share my exp. with my Subaru Outback 2013. Buy it brand new in 2013 and at 20,000 miles the dealer have to swap the engine because oil consumption problem, but now since engine swapping there is noise on lifters and they says is normal because the block is bigger. 1st time buying a Subaru & last time. I will better go back to my Honda dealer, not second mistake with Subaru again.

I bought my third new Subaru last fall and noticed the drivers seat shifted forward and back about 1/4 in each direction. Every fast stop or start you notice the seat and your body shift slightly. I took it in the first time and the dealership said that it was within tolerances. On the second visit after contacting Subaru corporate they told me that I had the seat too high and that had I lowered it the movement would stop, but they were going to replace the entire seat anyway. I waited for 3 weeks until they finally told me to take the car home until the seats come off of national backorder. The third visit they replaced either the seat back or the entire seat depending on who you speak to, but the seat still moves even if it is lowered. More calls to Subaru corporate to finally be told that the movement is within their tolerances. I told them I would never buy another Subaru and they were okay with that. They dont seem to care about the quality of their cars any longer and dont seem to care if they lose customers forever.

2014 Forester with 35k miles. Our Bluetooth is not working properly. I thought this would be an easy fix, and I was not too stressed by it. In my error, I forgot to mention it to the service department when I brought the car in last time. Three months later I had the car in to the service dept. for a standard check up and mentioned it to them... The whole radio unit needs to be replaced in order for the failed Bluetooth to work again! If only I had mentioned it during my previous checkup it would have been covered under warranty. Subaru is charging over $500 for this replacement. I will go without. My chief question is, why is the Bluetooth failing? Its not that old and its not as if it is an item (i.e. brakes, or tires) that might get wear down from overuse.In addition, when you press the accelerator on the 2014 Forester, a small delay and then it takes off. Very disconcerting. We have many family members who own Subaru and at our last family reunion everyone was grumbling about their Subaru and saying they will not buy another. Its a shame. This was our first Subaru purchase after many years with Honda. We were tempted to try a new car and had heard such great things about the Subaru. We will be going back to Honda.

This car has so many safety features. I can’t imagine driving without them. It fits my lifestyle and I can drive on any terrain without an issue. I am very happy with the amount of space this vehicle has also.

I purchased the 2015 Outback Subaru in 2015 December, I have 17,000 miles on the vehicle. The oil change was suppose to be every 6,000. So far its every 3000 that I have to change the oil. I read that Subaru knew about this problem and still built the Outback with this problem. Now the dealer is telling me I might have to put a new engine which is ridiculous because its only 1 year and 6 months. I hope someone is able to help us with this problem that we all have for the Outbacks!!!

I own a 2005 Subaru Forester. It has a factory installed lift bar on the back hatch. This bar has been replaced 3 times, due to a rust issue (from the rear washer fluid spraying on top of it). My local Subaru dealer said that it is a Subaru flaw, and not only are they no longer able to get replacements from Subaru, but will not cover the cost under my bumper-to-bumper warranty.

My 2015 Subaru WRX was great prior to the Pre-Ignition Recall and ECU reprogramming. They replaced my engine because they thought it was damaged due to the poor programming. After breaking in the new engine, I have significantly less power and the car is totally different. The dealership has been working with Subaru of America technical support and Field Engineers for months and have gotten nowhere! I am also outside of my Statess lemon law, although fully within my manufacturers warranty. I have not driven my car all summer and have been in Subaru Forester loaner for months.I involved Subaru of America customer service early in the process, and have experienced what I can only describe as the worst customer service experience of my life. Not only are they unwilling to help me get into a new vehicle, they provide no information on what theyre actually doing to fix the car. I can get better service from their call centers auto attendant. The truth is, they have no idea how to fix the car, but continue to drag this issue out. The Subaru dealer who has the car is at their wits end, and wants Subaru of America to do something to resolve this. They simply wont and I have absolutely no recourse other than to hire a lawyer and give him half of whatever he gets me. I guess this is what makes a Subaru, a Subaru.

I paid 32,500 in 07 at 100,000 miles the head gaskets started leaking. Cost me 4,000 to get them fixed. Turns out that this is a common problem with Subaru. Never buying another one.

I purchased a used 2000 Subaru Outback in November 2011. The rear K-frame rusted through and the rear axle came loose in December. I paid nearly $1000 in parts and labor to replace it. A week or so later, I found out from a friend that I should look into a recall they had heard about. I came to find out that Subaru had issued a recall on that very issue. The sprayed undercoat for the 2000 Outback was insufficient and caused the rear frame to rot at an advanced rate. I contacted Subaru and they directed me to send them a copy of my bill for the damage, which I did.They took forever to get back to me and denied my claim, even though they contacted my mechanic and I was willing to submit pictures of the work in progress. They cited that the gentleman who had done the work was not a New York State registered mechanic, which he is not. Had I known of the recall, I would have had it taken care of the problem with a properly registered mechanic. I would have taken my car to a dealership for crying out loud. I took care of it on my own the most inexpensive way possible. Subaru should have reimbursed me gratefully as I probably saved them a large sum doing so. I feel they are being unfair and I should be compensated.

I bought this low- mileage 2019 Forester used and admittedly have only 4 months experience with it. Most things seem fine except for one BIG issue: from time to time there is no response when I press the accelerator. After 2-3 seconds it picks up again, but by then I could have been rear-ended! This is the same issue described by Margaret of Harrisburg and is not new. I found other websites dating back to 2015 with dozens of complaints about this same problem. This is a clear safety issue and should be the subject of a recall. I bought a Subaru because it used to be highly rated but, as I research this problem, I now find more and more complaints about this and other issues.Other things I don’t like include the auto-shutdown at stops. I had to turn it off because it caused a hesitation and was annoying. And the drivers manual is a mess — 550 pages with supplements and I can’t find how to, for example, dim the dash lights. It seems there’s never one spot that fully describes a function. Pages referring to other pages, referring to other pages that eventually come full circle. And the index is almost useless. Think “dashboard light dimmer” is there? Nope. This is only one function for which I find Google much more helpful.

About 5 minutes after I left the Subaru dealership I knew that my 2014 Forester that I owned for 3 years was not running properly. Eventually I found out the dealership upgraded some software because of an imaginary idle problem. Now Im left with a car with much less acceleration and power, and to boot a 20-30% reduction in mpg. There are several other problems too. Subarus was response was not acceptable: Nothing we can do. The person handling the case had no interest from second one. In the past they have helped with serious issues. This is their software, they are responsible for getting the car back to the previous running condition.

I bought a 2015 WRX and Ive driven it less than 10,000 miles and I already burned the clutch 5 times. This is ridiculous since Im 43 and I drive stick. Subaru only replaced the first repair. What is ridiculous is that I just got my car out of the shop today and it burned again in less than 9 miles. I dont know what to do at this point, I cannot afford this car anymore. Any suggestions?

Experience is well. Its a used 1999, so it has its fair share of problems, but runs overall pretty smooth. Theres not many other features built into the vehicle because its so old. I am still working on getting a few minor things fixed on it. But its a basic car that will get you around. The car has a CD player that was installed into it and has been kept up in pretty good condition.

Returning from a long trip late Oct. 2016, the oil light came on with over a thousand miles left to go for the next scheduled oil change. Added a quart of oil to get home and after contacting Subaru Customer Service took the car to Tucson Subaru, AZ for an oil consumption test. At the first part of the test, engine is checked for external oil leaks, oil level sensors to be in working order, and complete oil and oil filter change is performed. After 1200 miles, you return for the second part of the test which is to check oil level, add oil if necessary, and determine amount used. If a third of a quart (10.7oz) or more is consumed, engine deemed to be using excessive oil and the short block is replaced. My car is still under powertrain warranty.Here is the problem: First part - the crankcase was overfilled (I personally checked and oil level was over the full mark on the dipstick by well over 1/2). Second part - the crankcase was filled to the full mark on the dipstick. (Again, I personally checked) Result - Very small amount of oil consumption. Engine deemed normal. If you look at the first invoice findings (see attached) it says 1.2qts low, add the 1qt when oil light came on during trip and that equals 2.2qts consumption in approx 6500 miles. At that rate, the 1200 miles test should have been 0.406qts consumed. Well over the one-third quart criteria. How can anyone determine oil consumption in this manner? My common sense tells me to fill the crankcase with a pre-measured amount of oil in ounces, drive the prescribed 1200 miles, return for a measured oil drain in ounces, the difference is the amount of oil consumed. Cars are not cheap nowadays. The manufacturers and dealers should stand behind their products, customer satisfaction and not put the bottom line $$ first.Are dealers mandated by Subaru to test oil consumption in this manner in order to save money?Is the dealer too irresponsible to do things correctly? Either way, it is very disappointing and frustrating to say the least. My daughter owns a 2014 Forester and has been having oil system problems as well as numerous other issues. I for one, and probably my daughter as well, would not recommend Subaru vehicles to anyone and definitely not consider buying again. In my opinion, Subarus perceived reputation is just that, perceived and not a reality.

For a long time, I wanted a Subaru Legacy car, being fascinated primarily with the reliability of the Japanese cars and also with this brand (studying the history of the brand, the beginnings, the technology, ...) and now I managed to buy one In second hand (because I could not afford a new one, though, with that money, I could have bought another car brand almost nine). I took it from a known, serious person, knowing the history of the car. Its a Legacy, a 2008, 2.0-liter, 150cp diesel boxer that has 220,000 km. Series: ** / 2008. Nr. Identification: **. Engine: Tip EE 20; Series **. I was glad that the person she bought her took care of her, he invested heavily in her (at that moment thinking he was unlucky), but it seems that bad luck continues to me and not only, But to all who have this Subaru model; After I was interested in the Romanian specialty forums, I found out that all the owners of this model are talking about a serious problem with this type of engine and even if it had a proper use and proper maintenance, none have ever reached More than 200,000 km without total engine failure. The mechanics say there is a fault in vibrochen, which breaks and it in turn destroys the entire engine block, and the whole engine becomes unusable. This is what happened with more than 90% of these market engines in Romania. I, even though I have not bought it for too long, have rectified the turbine, replaced an injector and it seems that I will have to replace the other injectors, including the turbine again (repair kits are not in Romania, as well The other parts, special mechanics, are no longer there, there is only one representative in the capital city of Bucharest and which does not represent the interests of the clients, let alone the authorities) and yet the engine is not heard at all and I am Afraid to go a long distance with her (I do not have the courage to leave the city), for fear of happening to me the same way, to break the vibrochen and to stay who knows where in the field... discouraging! What is the value of the description on the official website? This engine is not just a new evolution of diesel models - its a revolution! Its the first time that a diesel engine with horizontal roller mounted is installed on a SUBARU BOXER DIESEL... the revolution lies in the fact that it does not last (while other manufacturers guarantee these km) more than 200,000 km. The answer I received from the representative was that I did not document myself before, I did not know what I was up to! The guarantee is 200,000 km, which she does not guarantee “and we All the owners had to change their engines or give them old beasts, losing money!” I would have liked to have sent a letter of appreciation to represent Romania or to Europe or directly to Japan (where it is impossible) and to express my gratitude for having this brand and the joy to lead it but I have spent More time in repair centers than to use it, but it seems that things will not stop here, as it is already compromised. I would have liked this mail to be sent directly to Subaru Corporation, the Customer Consumer Division, or in the worst case to the Romanian authorities, not to you, but no email address is available for you. Japan and send to the Romanian representatives, proved to be equal to ZERO. If you can help me with a Subaru Corporation mailing address, Customer Consumer Division, to find a compromise solution.

I leased Subaru xv October 2012. After 2 months it stopped suddenly. They said it was the flywheel and it was on the warranty. Then after another two weeks the clutch failed again and this time I was to blame. It was my driving style. Then after another one and a half year the clutch failed again! Before that I had my driving skills tested with the car authorities, who said my driving pattern was not a threat to neither clutch or engine. It does not help. I had to pay for the clutch and rental car. Never Subaru again. SHAME ON YOU, Subaru.

Last week, my wife was pulling into a parking spot at 5 MPH when our 2005 Subaru Forester suddenly sped up and hit a fence in front of the parking spot. Then it began reversing rapidly and backed up for about 12-18 feet and hit a wall. Then, it suddenly died. The car had some damage to it, and our insurance company is totaling the car. She is an extremely careful driver, and this was either a transmission or engine failure. There are others on this forum and elsewhere who have had a similar issue with their Forester. Hopefully, Subaru will do something about this.

I just bought a 2007 Outback in December of 2015. The car had just over 68,000 miles and was immaculate on the inside and out. The engine looked superb and it drove like a dream. 2 weeks after purchasing my new little dream, (now nightmare) it started to overheat. I took it to my mechanic who inspected it and came back with list of problems and these are just to name a few: rack and pinion (aftermarket) had been replaced and was again leaking; stop leak in the coolant system; leaking all kinds of oil underneath the car. My mechanic explained that the previous owner had to have known about the coolant issue because of the stop leak in the radiator. End of the story - the overheating issue has gotten worse (much worse). Despite our best efforts to buy some time, the head gaskets must be replaced and 71,000 miles. I am utterly disappointed with the lack of integrity from the person that sold this car knowing about the issue and making it my problem to deal with. And equally as disappointed by the poor design and horrible issues with the head gasket and Subaru engines. The worst part is what stop leak does to an engine. DO NOT put stop leak in your engine if you are experiencing the overheating issues - chances are, it is only a matter of time before the gaskets blow. Save your engine and get them fixed. I will never buy another Subaru.

I purchased the Gold Plan extended coverage service contract for $1500 on a pre-owned 09 Legacy. The engine blew a rod at 85,000 miles and they insist on breaking down the engine to determine if it is covered. If they decide it is not covered, I have to pay $1000 for breaking down the engine and Im stuck with a car with a blown engine that I cant afford to fix.

I bought my 2014 Subaru Forester new, I even had to wait for them to make it. I was excited until driving home from work one day and my oil light comes on, so naturally I add a quart of oil. Then I have my oil changed and told them to put in an extra quart because of it using up a quart before my next oil change, but lo and behold the oil light came on again. I am so afraid that I am going to have major issues after I reach 100,000 miles. They have done 2 oil consumption test and they come back fine per the dealership. I dont understand how they come back fine and halfway through my oil change my oil light comes on.

First of all, I love my Subaru Crosstrek. Since it is an all terrain vehicle I was surprised to hear the vibrating and rattling in the unit. Subaru replaced the unit once, but unfortunately the rattling noise came back. Wondering if anything else can be done with the unit to stop the noise. It even rattles on the open highways. Please let me know.

2016 Subaru Outback limited - As my first Subaru and all the serious hype about how great this car is, I was personally very disappointed. Initially I was disappointed the limited had neither a panoramic sunroof, heated steering wheel and power folding mirrors. The interior pocket room is very minimal. Glove and center compartment very small. I did not find it works for me as a parent of young kids. The backseat is small. The spacing barely contains a convertible reverse facing child safety seat. The materials are cheap and feel cheap.MY MAJOR COMPLAINTS and reasons I am offloading my Subaru are: THE BATTERY my car came with a 325 amp battery out of the factory. I live in NE. Its cold. The car is high electronics. The crank power of that battery was not sufficient. Imagine my amusement when the day before Xmas eve in a snowstorm. I am stuck at work because my car wont start. Upon replacing the battery in my practically brand new car the passenger side window stopped working. Easy fix at dealer but still the inconvenience of getting to the dealer. THE STARTER the remote starter is AWFUL.The range is very poor and it only works 50% of the time. Dealer refuses to replace. THE ACCELERATION Sometimes, when its cold the car does not accelerate as it should. It seems to really struggle. THE SOFTWARE UPDATES my car started stalling and chugging. It turned out to need some software fix. Yet another trip to the dealer with a brand new car. THE BLUETOOTH extremely finicky. Sometimes it just drops connection mid call and wont reconnect. No idea why.

My first car was a 2005 Subaru STi. I drove it throughout college, about 100 miles a day, from work, school and back home again. It never let me down, and I drove the crap out of it. I sold it right before I got married and got a brand new 2013 Crosstrek for the wife (future) and a used 2010 Outback for myself. In just about one year I began noticing how low the oil level was when changing the oil on the Crosstrek. I change my oil every 3500 miles with full synthetic oil and a OEM filter. It was never low enough to set off the oil light, but I would have to add about 1.5 quarts between oil changes, which is not normal for any low performance naturally aspirated car. I brought it to the dealer and they said oil consumption at that level was normal. So I accepted the fact that I would just add 1.5 quarts between my 3500k mile oil change interval. At 30K miles on the Crosstrek, the blower motor started acting up, there was a hard start issue (probably crank sensor) and passenger rear wheel bearing was noisy. The dealer did not want to replace any of the parts under warranty. They did not even want to diagnose it. At that point I did not want this car anymore. Who knows what else might go wrong another 30k miles later. So I traded the Crosstrek in for a 2017 Forester Touring. Now the CVT on the Forester is acting up at highway speeds. I am waiting to see what the dealer has to say about this issue. Whether they are going to dismiss it and say its normal, or actually look into the service bulletins issued to see if something is applicable. This is quality and service I did not expect from what-used-to-be my favorite car manufacturer. So in short, the three (3) stars is for my old 2005 STi and my 2010 Outback. Everything Subaru produced after that is and was Junk. I will never purchase another Subaru again. Back to Honda/Toyota.

Bought this car brand new and am meticulous about maintenance. Cvt transmission was advertised as no maintenance. Now they say it needs to be replaced at 150,000 miles and that this is a known defect! There was a horrible whining that started very quiet on and off in 2017 and became louder this year. We drove into a city intersection to turn, and the car stalled. We were lucky that we didnt get hit by another car. We took it to the dealership as we do all recommended maintenance and something was really wrong to make it stall like that. The dealership said that it is a CVT transmission, and they are known to have this problem. Told us to call Subaru. There was an extended warranty offered in 2018, but we never were notified of that and are the original owner. If we had the notification we would have had this fixed as it occasionally made the noise but it did not repeat when at our service center. We would have had the dealer check it if we knew about the problem and warranty. I expected a Subaru to last longer than this before needing an $9,000 repair. Called Subaru and they offered me $1,000 toward a new Subaru. I paid $36,000 for this car. I dont think $1,000 off one now is going to help me very much for a known problem with this transmission that put us in a very dangerous situation.

Bought used Subaru Legacy 2.2L manual transmission, 264 000. Had it five years now at 560 000, never given me a problem. Rock solid car, put maybe $2000 in parts into it. I would happily buy another Subaru. All fluids synthetic. Purrs like a kitten.

2013 Legacy Limited 2.5i - a noisy lemon. I purchased this car new and drove it for a month. I heard a popping noise in the rear. I took it in for warranty repair and got it back unfixed. I took it back in and got it back dirty and unfixed. I took it back in, got it back unfixed. I took it back in - this is number 4 if you are counting. This time, Subaru professionals from New Jersey drove it and never called me. They left the dealer and at that moment, I got a call from the shop saying They couldnt hear anything and we wash our hands of this problem. So there you go folks, Subaru makes a lemon and does not repair or even acknowledge the problem after it goes into the shop 4 times. Buyer beware.

My girlfriend bought a Certified Pre-Owned 2013 Subaru Outback from Kendall Subaru in Fairbanks in December of 2013. Within 1,000 miles of purchasing the vehicle the oil light came on. We brought the vehicle back to the dealer with the complaint of oil consumption. They told us that a quart of oil every 1,000 miles is Normal. But they would conduct an oil consumption test. Their test showed that the car was consuming a quart every 1,000 miles. Subsequently the oil light has come on 3 times. We called Kendall again and the service manager said this I did speak to one of the Subaru mechanics back there. And he said they are designed a bit differently from other vehicles. And he used the term the crankcase doesnt quite hold the same amount of oil as other vehicles. He compared it with the Toyota. So he said yes you would burn a little more oil faster because you just dont have the amount in the crankcase that other vehicles may have. When you come in I would ask the advisor to please let a mechanic explain it to you, because when he explained it to me it totally made sense. You have got to be kidding me? Do they think we are that stupid? I have the recording of the service representative on my phone. People need to hear this. We are talking a 2 year old car with 22,000 miles on it!

I have had at least 10 problems with the light bulbs on my headlights. The bulbs are not cheap and a lot of people do not know exactly how to put them on, very unsatisfied with this problem. Some dont even last 3 months. Is this a defect in this model? Every mechanic says they are hard to get to, to replace and want to charge high labor. Is there something that can be done about this? I love my car but this is getting aggravating. Thanks.

I have a 2013 Subaru XV Crosstrek, took it in for passenger side rear bearings to be repaired, they tell me they cant get the bearings off. They tried soaking it, tapping it, and no success. Now they tell me I need a new housing that the bearings, caliper and brakes sit on, the car is not even 3 yrs. old. That tells me thats a flaw in the making. From $500 to $1000. What now? Still waiting for the part as I type this message.

I have been a loyal customer of Saturn/Subaru of South Blvd. in Charlotte, NC. I drive a Saturn 2000 Wagon and had a problem with a weeping radiator. I took it to Subaru and told them to look for the car over to make sure there were no other problems looming so I dont put money into a car that isnt worth it. I assumed they looked it over and did the repair. I drove the car home and the next day, my husband noticed an oil leak on the garage floor. I thought it was an overflow issue since I had just gotten it out of the shop and if it was a problem, surely they would have noticed. So I just overlooked it. This continued for a couple of weeks and no lights came on, so I assumed it was no problem. It got to where there was a pool of oil left behind all the time. I took it back to Subaru and they looked at it again and determined that there was a seal leak that would cost $1800.00 to fix. It had a slow leak that turned into a gusher between Subaru and my home the day I picked it up. I was very upset that at their direction, I had just poured $1200.00 into a car that had an obvious leak that they did not even mention. Now, they tell me the car is not even worth the $1800.00 it would cost to fix. My question is: Why didnt they tell me that $1200.00 ago? I discussed it with the service manager David ** and they had no interest in doing anything to address the problem. It was my problem and their was nothing they would do. I walked in the door as a loyal customer and walked out as a very unhappy camper. I later phoned and asked to talk to the manager, who was in a meeting, so I told the man who took the message for the manager what had happened. He said he would relay the message and have him call me! It has been 2 weeks and I have not heard a word from anyone! I hope you can explain this because I am shocked that they would treat a customer like that! They turned a person, who was in the dealership in need of a new car, into a person who would never buy a car there and will be more than happy to tell all of my friends, who are lifelong animal rescuers, about my ordeal with a Subaru dealership! I even have a dear, personal friend who is a Pilots N Paws volunteer. He would be as shocked as I am if I told him this. I would like to know what you think of this. I am in the market for a new car! Your response will determine what course I could take from here! Ill await your reply! Thank you for your time! Kathy **

Bought the car at 35 thousand miles - have a warranty that says purchased as of mile on and 72 months so I bought it in 2012. 72 months is not up but lo and behold, it is cause it goes back to 2009 which we were not told and have the extended part of the warranty but still up, and I have barely 70 thousand miles on it. Great job Subaru. You know that this is going to happen but yet I paid over 17 thousand for this car. Will never buy another car from you nor will I recommend anyone else. I have owned a lot of cars in my life but this is the worst.

My engine all of a sudden started to sputter and shake. No lights came on and I pulled it into a parking spot immediately and shut it off. I then checked my oil and my level was so low it did not even read. I was exactly 3,000 miles from my last oil change. I then had two places check out my car before attempting to drive it home. I made it halfway and then had to call to get towed because my engine was giving out. I have had problems with my Subaru Forester 2010 in regards to the drivers side window getting stuck and not closing properly, the radio changes stations without any reason, the window washer fluid container leaking but leaving no trace a mile away after I refilled it, and finally the interior lights not working at all after a year of having the car. I am just very frustrated with this car and makes me wonder why I didnt chose a Honda when I had a choice and chance. Thought I was going for the safer and better car because it had a great track record. I will never choose a Subaru again.

I have been taking my Subaru Legacy 2011 to the Subaru service center for the fifth time with the same problem, hard shifting from park to reverse, engine shakes and lights dim, put into drive and get a flutter like cold start after engine warms up for five minutes, also while driving come to a stop and engine shuts off. Service center kept my car for four days and still am having the same problem.

We bought a 2015 Outback 3.6R Limited while it was on the train to Dellenbach in Ft. Collins, CO in Dec of 2014. My wife drove all the way up there in the snow from Littleton to avoid the poor reputation dealerships in the metro area. My wifes father totalled our old car and I talked the wife out of buying the 4Runner we both truly wanted for something a little more economical. Our teenage son was still driving my moms old 1999 Impreza Outback with 330k on it, so reliability didnt seem to be as much of a factor as much as the safety. While we lived in CO, not many issues aside from a windshield that is paper thin and cracks if you spit on it and snow gets wedged in the wheel wells just as bad as the old Subaru.Then spring came and we started having issues with the rear lift gate. The not so friendly or helpful employees at a particular stealership on Arapahoe and Dry Creek were defensive and accusatory trying to say we had the memory set. Take it up there and get a recall on the ridiculous eyesight programming, just for them to tell us they cant duplicate the lift gate failure. Of course not! You just unhooked the battery which resets the system! We just put up with the occasional rear gate for a year, I keep the oil and filters fresh and we move to the heat of AZ. The rear gate has been getting worse to the point that it rarely ever works no matter what pattern or manual intervention you do. Now our rear gate is completely useless. The dealership in Chandler is great and has noticed the latching being brisk and misaligned. BUT of course, they cant do anything about it until their body shop opens. Enough. First Bru purchase from us but many in the family over the years, this will be the final. All of the others have been traded or sold, we cant wait to get out of this car as well. We dont care about the electronics or the gimmicks, we wanted a reliable and functional vehicle like we had with our Camry. We will be driving back to CO to sell this car where we can get a better price for it and go shopping. Toyota quality has degraded over the years, it looks like the influence by Toyota Motor Corp is starting to show in Subarus product lines. Too bad, we wanted to like this super ugly car, it is comfy, drives ok for a boring CVT and the mileage is amazing. Cheap parts, poor assembly and lack of customer service makes our Subaru feel like a Chevrolet. Love. Its what makes Subaru owners wish they had their old cars back.

Ive owned 5 Subarus including 2 Foresters. Three of my Subarus had 105,000; 121,000; and 167,000 miles respectively. Absolutely no problems. Youd think I could expect more than 90,000 miles on my 2009 Forester. No such luck. It experienced not just an engine failure, but a catastrophic engine failure. It was a total engine disintegration - crank, rods, cam journal, etc. All this with Mobil 1 synthetic oil and Subaru oil filters every 4,500-6,000 miles.Repair estimate is $6,200. Attaway Subaru. Well see what assistance Subaru corporate will offer. Other Asian manufacturers, GM and Chrysler, offer 5-year/100,000-mile warranty. I guess Subaru is so proud of its products it only offers a 60,000-mile drive train warranty. Also, the interior finish on the doors and dash is wearing off. Both fog lamp lenses cracked within a month and the auto dimming mirror failed outside of the warranty. I get parts at cost and its still $147. More to come with Subaru.

We have owned 2 Subarus, one 2002 where at approximately 67000 miles head gasket blew, we traded the car in for 2010 Subaru Forester, and now again the head gasket is leaking at 47000 miles. Im retired and on social security, was told 2400 dollars to repair leak. Complained to Subaru. Said my warranty was over which I knew. I cannot afford to do repair. Also drivers seat has collapsed will cost 700 dollars to repair. Again no money to fix. This car was suppose to last us a good 14 yrs, now Im stuck with a piece of junk and not very happy about it. We were told when we bought 2010 Subaru that the head gasket problems had been resolved by Subaru, and this would never happen. Well lucky me it did. we only drive less than 10 miles a day, no excuse for this to happen. Will never buy a Subaru again. My daughter has a Outback also and her head gasket blown too, she will not buy a Subaru again, cheap car. I have a 2013 Toyota with 46000 miles, no leaks whatsoever, will definitely buy another Toyota, I have owned 3 and never had major engine problems like the Subaru.

Read several comments about mice and rats chewing out electrical parts and hoses in the engine bay. Its true, all of it, had a huge problem with rats under the hood in the winter for years and constantly popping the hood for several hours to let the engine cool down after use. Then placing fabric softener sheets all over the engine until the morning. It kind of worked but then I found a spray repellent online that is specific for engine bays and rodent control. Spray on all over the compartment every 6 months and it works like a charm. No more droppings or chewed wires. This is a fairly wide known problem to mechanics. As for oil consumption, I have not seen a problem. The car only has 66,000 miles on it and virtually trouble free, love the car!!! Know head gasket may be a problem for the future.

I was involved in an accident on November 9 and took my 2018 Crosstrek into a good body shop in town to get fixed. It is still there 6 WEEKS later because the body shop can’t get parts from Subaru to fix it! The last part they need is back ordered until Jan. 3! Ive tried calling Subaru of North America and my local dealer (Bob **, Fort Wayne, IN), and they keep telling me there is nothing they can do! My insurance only pays 80% of my rental, so Ive been paying 20% of the bill this whole time! I will NEVER buy another Subaru.

I purchased a new 2016 Subaru Outback 3.6R Limited in March of 2016. The interior is a light-colored leather. A few months after purchase, I found that anyone wearing blue jeans in the car turned the seats blue. I contacted Subaru official site and spoke with my dealer. The dealer stated they were aware of this and have been receiving numerous customer complaints, but have no remedy to offer. They also said frequent cleaning of the leather may cause premature wear. This wasnt something I was warned about when buying the car. I traded in a 10-year-old Honda Accord with the same color leather and never had any problem with dye transfer and no problem with previous leather upholstery, including the other Outbacks in the family. Im looking at the option to trade in my 9 month old car on another brand, though it would cause a major financial loss. But I need to weigh this against the possibility of having to replace my interior.

I am a loyal Subaru customer. I buy Subarus because they are dependable. My engine gave out on my 3-year-old Subaru and the warranty is not being honored. Getting a hold of someone on a national level has been close to impossible. I wait for 2-45 minutes before I am told the person I need to talk to is out of the office. I am really disappointed because I love what Subaru says they stand for. The fix is 10,000 dollars that I dont have.

Purchased new, great vehicle for engine and drivetrain. The execution of function and maintenance of the interior and exterior is a poor effort. The front end is a bug catcher. The interior could have been better appointed with holders and storage. The gas pedal position is horrible and extremely uncomfortable, with no remedy from your company. The paint and body is a joke. Dont spit too hard on it!!! Too bad you came up short. A pickup with this drivetrain with practical appointments with form and function... At least you have room to improve. Feel a bit cheated...

Absolutely horrible customer service. Been working with both a dealership and with Subaru of America and both have been utterly horrible and useless. I have a continuous issue with my head unit (Google 2015 forest Bluetooth issue) and you’ll see I’m simply one of hundreds if not thousands of people dealing with this issue. Subaru refuses to acknowledge it and will not help with the fact they have placed a faulty head unit in my car. I will never buy Subaru again and I’m telling everyone to avoid them due to their extremely poor customer service. They do not care about their customers.

I purchased a new 2011 Subaru Outback 3.6 R Limited and have been very happy with it. I am religious about bringing it to the service department at the dealership I bought it from for the recommended service maintenance. I brought it in today for the recommended 48,750 mile service (the car has 48,783 miles on it), I had a nail in my front passengers side tire, and both headlights stopped working this past week. The service department called me back shortly after I had dropped it off to let me know the oil change and headlights were fixed. For the nail in the tire however, the only thing they could do was sell me four new tires, which, with installation, would cost $780.00. Apparently, the nail was too close to the tire wall, so according to Subaru policy, they are unable to patch the tire and because the tire has been discontinued, I would have to buy four new tires, not just one. I stated the car is only a 2011, so I was surprised the tire was already discontinued. The service rep responded they have 2013 vehicles with tires that are already discontinued. I am disappointed Subaru chooses to use tires that are so easily discontinued and the only solution they can offer when one tire is no longer usable is to buy four new ones.

Love the 2015 Crosstrek! Eyesight is great when it works. Had the car in for the recall and three additional times, in two different states. Last time, took 1-1/2 days, had a great, brand new loaner (Courtesy Subaru in Rapid City) turned out to be a right rear brake assembly. Have another appointment tomorrow, on again, off again Eyesight. This morning, car started right up, no Eyesight and stuck in park, neutral or brakes locked up. Dont know, might have to be towed in. Glad it was in the garage at home.

2017 Subaru WRX. I purchased my new car out of state because the local dealer did not have the one I wanted. After 2 months of waiting I still do not have my title from Randall Noe Subaru. In that 2 months of time I have had my car to Ferguson Subaru 3 times for issues. The first was multiple rattles within the cabin that they needed the car 3 days to fix - Really?. The second was to change the oil at 1,000 miles to make sure it had clean oil for the break in period. The 3rd was to fix a stalling issue between 3,800 rpm - 4,800 rpm. The dealer first came back and said I overfilled the oil. The funny thing is they changed my oil. After they drained some oil out the car still repeated the same issue. After doing some research I come to find out that the WRX have had this issue since 2015 and they have a fix for the 2015 & 2016 but not the 2017. This is not real safe when trying to pull out in traffic or pass someone. The dealer tells me it is because otherwise the car would build too much boost - Not True. Well my car is not getting the boost anyone else gets out of their WRX so obviously something is wrong. It seems to me that the car is running lean and running out of fuel in that power band and if that happens enough I believe the engine will explode like a hand grenade. My car is a 2017 WRX Limited 6 speed car and has not been right since I bought it. I would avoid buying this brand of car until they can work out the bugs.

After contacting Subaru corporate I was given a couple of probable causes for the doink sound.The local dealership was also instructed to call me with a fix for this problem. It turns out that the navigation system has a setting that alerts you with the doink sound, if there is an accident or a traffic problem near you.The alert functions whether you have the navigation system on or not.The setting can be disabled by changing the alarm parameters in the navigation system.

Purchased my 2013 Subaru Outback in November of 2012. Had concerns about having to use synthetic oil (price being about double regular oil), but was told by the salesman that there was no worries because I only need to change oil every 7500. I have had 4 oil changes and every time in between changes the oil light comes on and I have to add oil. The dealership states that this is common and the nature of the beast. The dealership said I can bring the car in to the shop when the oil light comes on and they will add, but I will be charged. How can a car company get away with something like this? You are sold a car that you believe only needs oil change every 7500 miles but it can never make it that far without adding. I have a 2005 Kia Sorento that has over 270,000 miles on it and has never used a drop of oil (when I get my oil changed its always on full). Guess that tells me I should stick to another car company other than Subaru.

I just recently got a 2005 Forester. I love it. I have only had to do a couple very minor things with the engine, and it runs smoother than ever. @Dan from NC, you can ship that car up to Michigan if youd like, haha. Im wanting a WRX motor for my Forester anyway, lol.

Bought an early model Crosstrek. Liked the car at first, but it went thru a quart of oil every 1800 miles or so. Subaru says this is normal for a boxer engine? Felt like a 16-yr old carrying oil around with me. Ive had other Subarus & VW bugs with boxer engines that did not do this. It also ate tires, despite alignments and you have to buy 4 tires at a time with AWD. Usually the right rear wore excessively. So 2 years later, I go to trade it in on a Forrester (hopefully with better luck) and the dealer wouldnt even look at Subarus Guaranteed Trade-In. What a joke that is. Bought a Toyota.

Subaru 2010 Outback - Car has very severe whole car shaking on acceleration above 80 km per hour. Once gas pedal is fully depressed, the car may or may not accelerate making it impossible to avoid other cars on the highway. The car will shake enough to spill coffee, and will not stop until the gas pedal is depressed and revved. The car may or may not accelerate at this time, but the shaking is stopped. I was told that it was the way I drive the car.

I have owned my Legacy only a few week. Pulling slowly into a parking space, the car lunged full speed into a brick wall. My passenger suffered 3 broken ribs, I had whiplash, banged knees, and we both suffered injuries from the seat belts. Contacted Subaru Corp, and heard back. He said stop the repairs. I told him the repairs were cosmetic, and he could test the car after repairs, that the hood, fenders and bumper didnt cause the problem. He said they wouldnt do that. Then he suggested that I trade in the car. Sure, so someone could buy this defective car??? I said I wanted a comparable car, and he said they wouldnt do that either. The car had been a corporate car, with 31,000 miles on it. I wonder if it had the problem when they sold it to me.