Do you want an engine with that car? That is my feeling towards being charged about $1200 to replace my bumper. It was a minor fender-bender and I went to a reputable collision repair shop. The $700 cost they originally estimated seemed reasonable, but when the bumper came in the cost jumped another $463, because it had to be painted!!! Seems like a rip-off to me.

I bought an 01 impreza outback sport from where I work. Used. 143,000 miles on it..keep in mind that I fix cars for a living... This is the best car Ive ever had the pleasure to own and work on. When I bought it it needed both front axle boots, valve cover gaskets and steering rack boots. Now this might seem like a lot to the average person, but really its just minimal surface stuff.... The engine is an ej22 phase 2 2.2 liter.... Best engine subaru ever made in my opinion. Non turbo naturally aspirated... Once I fixed all the little stuff, I changed the oil and did a trans drain and fill 3 times...I drive 50 miles a day 5 days a week, so around 1000+ miles a month.... This car hasnt even shown any signs of dysfunction whatsoever.. Im sorry to hear that people are having problems with their subarus... My experience is much different. Drives great and mileage is 25-26 mpg on an 4eat automatic trans. Yes I have down upkeep ie, plugs wires cold air intake coffee can exhaust tires, but the car just goes and goes, doesnt burn oil, shifts smooth and starts up first revolution of the crank.... And this a used car with 3 owners and 143k. Maybe I just got lucky but its a much better than my 03 fx3 ford ever was! And mileage is better too! I wouldnt trade this car for anything...awd and comfort. It fits my life and style and my wife can put her cakes in the back. Mechanically this car is the most solid reliable car Ive ever had the pleasure of owning and working on. Parts are relatively cheap, in abundance, and I find that the design is way easier to work on than most I have to repair. I wish I had something negative to say about my subaru, but I dont. I will drive this car for as long as I can.

My 2014 Forester sucks down oil. When you call Subaru corporate they deny the problem, even though theres class action lawsuit and the dealer told me they had to replace the engines. I have to keep driving it back to the dealer every time the oil light goes on for the oil consumption test. I now have a lemon law attorney going after them. Its a shame because I really like the car, but Subaru plain ol lying to me has soured me for good. Never again. Oh, and btw, they sent their dealers a manifesto to fix for the problem. Ya know, the one they nothing of, and basically stated that whenever you do anything but park the car, youll burn oil. Subaru must be Japanese for jokesters or liars I guess.

My son bought a 2016 Subaru WRX STI from a Ford dealer. He had problems with it right after buying it. Fast forward to a year later and it needs a new transmission. The warranty that was sold with the car was actually void because the person who traded it to Ford had put aftermarket parts on it and a tune. We contacted Subaru about the problem and they are going to honor the warranty and pay for the repairs. I am happy to say that Subaru is a great company. There are not many companies that stand behind their products these days. Thank You Subaru!

I am having a terrible issue with my 2011 Subaru Outback paint rusting. It is only on the top of my car and the top of the hatchback. I have owned many cars for this long and never ever had an issue with paint. I have spoke with the dealer and Subaru and they will not do anything about it. I live in the south where the weather is mild.

After only 7k miles and 6 months owning a new Subaru Crosstrek the Check Engine light came on. Turns out the car has a failed Oil Control Valve. Been in the shop for 3 days. The car feels like an oversized toy. This looks like a sign of many more problems to come.

Bought a brand new 2016 Forester limited back in May at the white bear Subaru dealer. At 5,000 miles five thousand miles the car failed to start sitting for as little as 24 hours in a nice and warm garage. The person that jump started my car was surprised knowing that its a brand new car... taking it to the dealer next week for an inspection... definitely not a lovely way to start a new year.

This car has so many safety features. I can’t imagine driving without them. It fits my lifestyle and I can drive on any terrain without an issue. I am very happy with the amount of space this vehicle has also.

I bought my 2014 Subaru Forester new, I even had to wait for them to make it. I was excited until driving home from work one day and my oil light comes on, so naturally I add a quart of oil. Then I have my oil changed and told them to put in an extra quart because of it using up a quart before my next oil change, but lo and behold the oil light came on again. I am so afraid that I am going to have major issues after I reach 100,000 miles. They have done 2 oil consumption test and they come back fine per the dealership. I dont understand how they come back fine and halfway through my oil change my oil light comes on.

Subaru Forester 2015 - I have tried many times to get SOA to fix my bumpy and nauseating CVT. The dealerships I have brought it to dont seem to do much to investigate. The mileage is exactly the same as when I drop it off and they cant find anything. SOA Corporate refuses to return my phone calls. I am left with a car that is pronounced and bumpy especially around 1500 rpms and deceleration. Im angry that theyve done nothing to correct the issues and I am left driving around a horribly functioning car, with the dealerships doing nothing but treating me badly.

I bought my new 2014 Subaru Crosstrek and it had steering and handling issues. Two trips to the dealer where I bought the car no troubles found. Feels like a new Crosstrek. Tried a different dealer service center. Test drive can not reproduce problem. At 11000 miles I had my local alignment shop check it and the alignment was out and one tire was not true. That tire is now on the back and can no longer be rotated. Top it all off, I find out dealer service centers are not required to have wheel alignment equipment by Subaru of America. This is my 3rd Subaru and the first 2 were great cars. This one feels cheap. Has rattles and the overall quality has gone way down in 10 years. The car sure doesnt feel planted like it has all wheel drive. Buyers, if youre looking at this car stay away from internet chat rooms forums because you will get nothing but sales people telling lies about how good their cars and the company are. Judging by the complaints here Im not the only person.

I have a 2014 Subaru Outback that I bought new. Until now, I loved my car. A few weeks ago, I noticed it having difficulty starting. This happens both when I use the key to start it and when I use my auto start. When it began, it wasnt cold out (I live in Minnesota). It was almost 50 degrees. The car would take longer to start and keep turning over before firing up. Other people even noticed it. I took it in for service and they tried doing a computer reset and told me that should do it. It didnt work, so I took it back.Meanwhile, I had done some research and found that some Subarus can start doing hard starts, which is exactly what this seemed to be. Unfortunately, the dealership I took it to did not take me seriously and tried to tell me that it was normal for my car to start that way in the cold weather (by this time it was in the teens outside for temps). They were unwilling to see it as an engine issue and told me that all cars do this, which was completely ridiculous. Prior to bringing it in, it almost would not start one night and I thought I might have to call a tow truck. If this is what my car is going to do at 3 years old, it needs to go. A Subaru dealership is telling me this is normal for the car and it cannot be fixed, and apparently it isnt that uncommon for this car. I need a reliable vehicle. I plan to get rid of it and get a vehicle I can trust to start. Its disappointing because I really liked this car.

Not only do I love my Subaru, but I sincerely appreciate Subaru’s commitment to their customers. Of course I’m not talking about the dealers, but Subaru Corporate HQ In NJ. Whenever I’ve hit a snag with the dealership, HQ has been there to help. ❤️

Our well maintained 2006 Subaru Outback with 75,000 miles needs the head gaskets and rear main replaced. There is no excuse for this. We have 3 Subaru wagons including a 1999 with approx 200,000 miles that has never required this. We have always told people how great they are - will no longer do so! Afraid our 2007 will end up with the same issue! We have discovered this to be a common defect with them. There should be a recall!

I actually recorded the issue this morning and again will be back at the dealership. The Dealership is great. However, my new Subaru Outback 3.6R Touring is not. I loved my 2013 Outback 3.6R and want it back. Never had these issues and it’s not like I can just run the vehicle down the street for issues but have to drive over 30 miles one way. I bought my 2017 in December and the screen freezes up; now a total of 6 times. The camera wont work right and there is a too long of a hesitation from reverse to drive and no one can find the problems. Dealership reset and again the same problems. The scariest was this past Saturday. Mapping, clock everything froze, literally had to pull over and stop the car and then restart it in order to make it sync and work again. If they cant fix this issue someone better be finding my 2013 Outback and getting it back for me since I never had any issues with that one. The 2017 since I have purchased has had one issue after another. It seems others are having these issues as well so why isnt this being recalled or fixed.

We purchase a brand new Subaru Forester in 2009 and the transmission went at just above 60,000 miles and just over 5 years -- warranty expired barely. We took it to Maple Hill Auto Group in Kalamazoo where they replaced the transmission. All the maintenance records were submitted to the warranty group at Maple Hill. All the preventative maintenance was completed by a reputable company who does a thorough job. We received backlash that some of the work was not completed at a Subaru dealer. The bill for the transmission was greater than $5,000 dollars. Maple Hill did not provide a vehicle and took 3 weeks to replace the transmission. When it was finally replaced, I paid for the vehicle and drove off. After 1 mile the vehicle would go over 25 MPH. I returned and told that they must have received a defective transmission from Subaru. I waited another week and 1/2 to finally get a transmission that cost over 5K. No vehicle to get through the time period and no assistance from the Warranty Group. We will never purchase a Subaru again. We have receive feedback from consumers who own GM products. They provide 100K warranties and they help assist with issues that arise just after the warranty expires. Do not purchase a Subaru. They do back their vehicle the way they should and expect you to overpay for service on their vehicles. They do not value customer satisfaction. They view problems with the vehicle as an avenue to gain profitability.

Bought used Subaru Legacy 2.2L manual transmission, 264 000. Had it five years now at 560 000, never given me a problem. Rock solid car, put maybe $2000 in parts into it. I would happily buy another Subaru. All fluids synthetic. Purrs like a kitten.

Very briefly. Loading suitcases on the roof basket on my 2013 SUBARU OUTBACK, I had to climb on the back edge of the roof, where I rested on my knees, and I even put a folded towel as to distribute the pressure. To no avail, the roof still gave up and got slightly bent. I am not a heavy individual at less than 180 Lbs. This particular model comes equipped with rails to allow the installation of roof baskets, and unless they expect that you load it from a ladder, the roof should have more strength. I can tap dance on my 98 NISSAN Pathfinder and the roof will not bend. I reported to SUBARU headquarters and they have declined any responsibility.

I put down a $200 deposit, still havent gotten the check that they promised to send over 3 weeks ago. The manager Erik ** was rude and completely apathetic to anything I spoke about. I would never send anyone here.

It has always been at least a two week wait for an appointment. Now its 30 days. Really??? I was also given the option of just leaving my car there for a week. They might get to it per the person answering the phone. I purchased an extended warranty which is about to run out. Now all of a sudden my headlight wont come on. I took to a mechanic and he tests and determines its the switch which is over $200. He says it should be under warranty. I cannot get an appointment earlier than 30 days. I travel a lot and consider this to be dangerous. Are the low beams going to go out too? Who knows, I dont. Also had a recall on the wiper motors which I cannot get serviced either. 30 days is a ridiculous time to wait for service. Especially on things that can cause you harm or injury if they go out.Whats going on? You sell us this stuff and you cannot deliver. Oh I was also told I could take it to the next county which is 40 mins away. What kind of service is this, anyway. The solution. If your auto has problems and you dont have enough mechanics to deal with the volume of customers, then Subaru needs to pay the person I get to repair it. I think that is fair. Is there a recall on the turn signal light switch? My vehicle is a 2012. Never owned a car that had so many dangerous problems so quick. My car now has 50K miles. What am I to expect in the future?? I thought this was a well put together vehicle. Im beginning to wonder. Not being able to have the vehicle serviced in a reasonable period of time is not acceptable to me, and Im sure not to any owner. So, I await your reply for my solution since your service dept. cannot help me. I live in Asheville, NC.

I am very pleased with my Subaru. The gas mileage is great and for a four-cylinder engine it has enough get up and go. The car has room for five people and plenty of storage room in the rear of the vehicle. I also like the comfort. I have owned one before this one and was happy with it also. However, I would have gotten one with satellite radio. It only has AM/FM and I live in a rural area and stations are hard to get.

I purchased a 2009 Outback 2.5XT manual transmission new. For the first 60,000 miles it was flawless. Shortly after the 60,000 mile service, the check engine light came on and the dealer said the rings in the #4 cylinder were stuck. The engine was removed and repaired. Approximately 3000 miles later the incident repeated itself. Once again the engine was removed and this time all of the rings were replaced (at my suggestion) and the valves ground. Shortly after that one of the air tube valves failed. Then a few thousand miles later both the NOX and oxygen sensors failed. Then at 73,000 miles the engine started knocking but no check engine light. At the bottom of the pan directly under the oil pump intake there is a large dent but no scratches or any sign of impact. The dealer says that the restricted oil flow resulting from the dent caused the connecting rod bearings to fail. I am a 78 year old engineering executive in Southern California. 90% of my driving is on the freeway, no off road, no dirt roads. I cannot believe a modern car can have these kinds of problems. This is my first experience with Subaru. Subaru paid for the first 2 overhauls but I have paid for the other repairs and am expected to pay for a new short block replacement.

Due to limit of words everything in detail cannot be told. Car has had issue upon issue since new. Subaru knew this car was a lemon offered warranty. Now it has an internal engine PROB CLAIM BEING DENIED.

My wife and I purchased a new 2017 Subaru Forester and unfortunately, another driver hit the car and tore off the front bumper. This happened on October 7 and now the bumper part wont be available from Subaru until November 6 or possibly later. Originally, Subaru said the bumper would be available on October 20. As we were planning on using the car for an extended trip, this has completely disrupted our plans and Subaru wont do anything about it.

2014 Outback- Until now I have done all my oil changes at the dealer (Tom Wood Subaru). On 3 occasions the oil light came on and I had to add one quart of oil. This occurred about 3000 to 4000 miles after the oil change. When I brought this up with the service rep the first time he told me that apparently during assembly, one of the three piston rings had not been installed in some vehicles resulting in excessive oil consumption. Consequently, Subaru had instituted a usage test involving retesting for loss of oil after 1200 miles (loss of 1/3 quart). The dealership has run this test twice and reported no excessive loss of oil in either case. I believe that the test being used by Subaru is not precise enough to detect the problem after 1200 miles and should actually be done between 3000 and 4000 miles. The other possibility is that excessive oil consumption occurs under certain conditions. If this is the case, Subaru needs to share this information with the vehicle owners.

So we bought our 2013 Outback new and I live in FL so the car doesnt see snow and salt. You people that live in those conditions know the salt will tear up a car in no time. I just had to change both rear bearings due to excessive noise coming from the rear. With the new bearings installed, nice and quiet. But that should not have to be done at 60,000 mi. It started making noise at 60 and of course it is out of warranty at 60. Defiantly not impressed with Subaru. The engine uses oil, will not run smooth until warmed up, the rear upper brake light leaks water in a rainstorm and the paint is not a very tough paint. The Fl love bugs have eaten through the paint on the front. My wife liked the car so we bought it on the past reputation for Subaru. Big mistake. I am a mechanic but mostly on older hot rods and when I bring up the issues with the service manager at Subaru they claim to know nothing about this being a problem. From reading the other complaints it seems that all the service locations say the same bull. Wont buy another Subaru.

2012 Subaru Impreza limited edition - I purchased this car for my daughter who was attending college. Within in a month oil light came on, quart low. This continued and the dealership said this is fine. Over a 2 year period of being in and out of shop we had 25 oil changes. Fed up and went to dealer and they finally did an oil consumption test, it failed. They replaced the lower engine block. My daughter is 20 and the dealer has always given her a loaner for the car was in shop for 3 weeks. After lower block was put in she was told to return after 4000 miles. She did but had relocated for college to Oregon. When they checked it out they found that the passenger side valve gasket was leaking and not sure what they might find when they get in to fix it. She was told they could not give her a loaner for not 25. She had to leave for she needs a car for college and sports. To go back to Santa Rosa, CA to have problem fixed is a 10 hour round trip but they give her a car. Dont know what to do. This is a Subaru problem and I feel they need to cooperate at the Medford, Oregon dealership. This has been the worst car experience for a new car and my daughter is so sad and disappointed in a car she believed would be great.

Need a AWD car for ease of operation for my wife. Need it to be able to function well on icy and snow covered roads. Need power since we live in a mountain region and sometimes pull a tent trailer. Subaru with the 6 cylinder engine fits these criteria very well. I own 3 six cylinder Subarus and one 4 cylinder model. All are lasting quite well and get good gas mileage compared to our friends with various makes and models of cars. I would and have purchased Subarus again and again.

I bought a 2008 Subaru Legacy (with EJ25 engine), took great care of her, synthetic oil and all and she has a blown head gasket. Ya, a 4-year vehicle, a reliable and expensive vehicle that has been properly maintained has a blown head gasket. At first, I was completely blown off by the service manager, Ron **, then I talked to the GM of the store, Brian **. He admits to seeing these cars with blown heads all the time, and its a known problem. Then I talked to Subaru America. Nothing happened until they admit there is a recall on this engine, but my VIN does not match?! Who cares about the VIN? Theres a known problem with the engine that even the GM says once its fixed, theres never another problem. That means its a factory defect, i.e., you need to recall and fix the $2000 problem on all these engines, not say, too bad, so sad to a single mother still paying payment on her car.

I purchased a used 2002 Subaru Outback from Diamond Auto, 8213 Ritchie Hwy, Pasadena, MD 21122, 410-544-2496 on February 11, 2012 for $6,289.00. I initially contacted Diamond Auto on February 2, 2012 about the car, which I put down $1,000.00 security deposit to hold the car while they supposedly made repairs. I test drove the car and advised Milton of the repair items I immediately noted that needed to be fixed. Diamond Auto (Milton) informed me on February 11, 2012 that they had made the repairs and the car was available for pick up. I picked the car up on February 11, 2012 and stroked a final check to Milton for the balance due of $5,289.00. Milton stated if I noted any additional problems with the car, to bring it back. While driving the car home and a few short days later, I took the car back with a list of problems with the car. Oil leaks, alignment, check engine light, C02 sensors and rotors squealing. I explained to the owner that I could not keep running back and forth from Owings Mills, MD to Pasadena, MD about the car. The owner assured me that he would resolve all the vehicle defects and have the car delivered. A month later, the owner contacted me stating that all the repairs had been done and to get my address again. I gave the owner my address and he said he would deliver the car by a certain day. That day came and I had not heard from the owner or anyone from Diamond Auto. A few days later, Milton left me a voice message stating they didnt have a driver, etc. The owner contacted me a few days later, confirming the address again and to advise me that the drivers were on their way with the car. Also, he had assured me that he drove the car home, etc. and that everything was okay. A day after they dropped the car off, the check engine line came on again. I took the car to the Subaru dealer to learn that the CO2 sensors were not the problem, but the catalytic converters were bad. Also, the source of the continued oil leaks was a bad gasket near the converters and the timing chamber. They also revealed other defects that needed to be addressed. They quoted me a repair cost of $3,200.00 total. I could not afford that. I took the vehicle to Meineke. Meineke confirmed the converter issue, but also said that the left CV axle was bad too. They would also have to degrease the engine to pinpoint the exact location and source of the leakage. The total replacement of all the defective parts and related services totaled $1,398.00. Meineke also revealed that someone temporarily tried to mask a safety issue with the coils with Permafix versus replacing the bad parts. I contacted Diamond Auto today to advise them that they failed to make all the promised repairs and deliver a defect-free vehicle. You dont sell the car first, then make necessary repairs, etc. after the fact. They knew this car was in bad shape, but sold an unsafe vehicle anyway. They continue to take the position by telling me to keep bringing the vehicle back, etc. My position is they should have fixed the car properly before they sold it, not after the fact, and I should not have to continue to waste my time, energy, efforts or risk me and my families lives by driving an unsafe vehicle. Thats a poor business practice, thats misleading an unknowing customer and they put me and my familys lives at stake by knowingly selling an unsafe vehicle.

I bought Subaru Ascent 2021. It’s my biggest mistake I did the wrong decision. My SUV have issues with seats. My driving seat is shaking while driving especially when you stop on signal or stop signs. When you move driving seats is shaking feel me be. I fell down backside so it’s scary and my SUV 2nd row right side seat is give bad noise when you are driving bumpy street like rough road. It’s only 10000 miles and feel I drove old car. I take my SUV on Subaru service center twice. They are not able to fixed that issue. I guess they don’t have experienced technicians. They tried to fix and said it’s manufactured fault. Right now I am confused. What I gonna do. This SUV is not value to money so I decide to give review about my experience for helping people be careful before buying this suv make sure first check the seats in this SUV. After buying no one take responsibility. My car is under warranty but they didn’t fix. I go every week in service center and request them please fix my car.

Hit a deer one week after purchasing. Had to wait OVER TWO MONTHS for parts and Subaru would only give loaner car if we had vehicle repaired at their dealership which is over 100 miles away! Battery was bad, finally got them to replace it. Tilt steering wouldnt stay locked. Wheel bearings went bad, no notice sent out. Numerous problems with driver information center touch screen, software only updated once, now other information has disappeared! Drivers seat developed a split, dealer said to call the 800 number since its not warrantied. My Ford seats lasted over 15 years! If it wasnt for the comfortable ride, Id get rid of it.

CVT transmission failure. 9,597.70 plus tax for repair. Driving appx. 40 mph. Car shuddered, dash lights come on and car stalls. Took to dealer. Needs new transmission and torque converter. Car just past the extended warranty that Subaru offered. Subaru has known about this problem for some time... it is definitely a safety issue and the car should be recalled. Contacted Subaru headquarters with no success getting them to help with repair cost. Repairs should not cost as much as blue book value of car. I bought a Subaru because of years of hearing about their stellar reputation.

We were very happy with our 2015 Outback until at 33k miles we dropped the transmission. Now we are in a fight with Subaru (Corp & dealer). Three hours after we tow into dealer, get a call that the rear differential caused transmission failure. We proved that wrong with 3rd party review of diff. Next they say front differential caused transmission failure - BULL. I was able to turn ring gear, rotate planetary gears, bearings. Now a tech from HQ is coming out to dismantle transmission. Subaru says this type of trans failure is not normal - smelled like smoke and still does almost one month later. Did this happen to you?

We finally decided on a new car after buying used for well over 20 years. Finally narrowed it down to a Subaru based on customer satisfaction. Well let me tell you this customer is FAR from satisfied. Started at 14000 miles, when the dealer tells us the tires are down to the warning tread and need to be replaced. REALLY? Mind you all services had been performed at the dealer. So the dealer went to bat for me and got Subaru to replace all 4 tires no charge. Ok cool. So here we are 15000 miles later and guess what? Yep the tires are shot again, this time they check alignment and frame etc. nothing wrong. This time I have to call Subaru customer care. They balk, I argue, they finally agree to replace 3 of the 4 tires. I have to pay for the 4th one. So in 1 year and 30000 miles this Outback is on its 3rd set of tires!!They still cannot tell me why the tires are wearing out every 15000 miles. Tried to blame driving habits. Sorry, but if it was that then my other vehicles would be chewing up tires too! (They are not.) I cannot afford $800+ worth of tires every 6 months!! As soon as I can I will be trading in this hunk of junk for a Ford or Toyota. Never buying a Subaru again!

I bought a used 2016 Subaru Forester with only about 20k miles on it, still under warranty. I was okay at first, now I notice how harsh the ride is. I can feel every bump in the road! Is there something wrong with the shocks? Are the shocks adjustable? Is there someone with the same vehicle experiencing the same thing?

I was a long-time Toyota owner and after putting 210,000 miles on my 2000 Matrix without any issues I decided I wanted to replace it with something that got decent gas mileage and had all-wheel drive. Enter my 2013 Subaru Impreza Sport. Ive had what could be described as minor issues with this car since day one. First, the rear hatch (its the hatchback version) would never shut on the first try. Had that adjusted and fixed.Second was the issue with starting the car which started happening at about 5,000 miles. After googling my issue, I came to find out that this was a common issue that the owners were referring to as a Hard Start and that after denying it for a while, Subaru finally came up with a fix which is basically flashing the cars computer. Subaru sent out a service notification to their dealerships about this issue, but when I went in to 3 different dealerships they denied knowledge of the issue or the service notification until I gave them a copy that I found online (thank you **) and suddenly they remembered this common issue and the fix. I had the computer flashed and I would say the issue is improved, but not totally remedied.At about 30,000 miles I noticed that the oil light would come on after only about 2,500 miles after an oil change. Im concerned that this is going to get worse as the car ages. (Im at just over 50,000 miles now.) One thing I noticed is that a couple days before the light will come on I will smell oil burning, so Im not sure if thats damaging the engine. Ive got into the habit of carrying a couple extra quarts of 0-20 in the spare tire compartment so I can pull over and add oil immediately if the light should come on. A friend of mine had a Subaru WRX thats engine seized because of low oil and his oil light never even came on beforehand. Ive been so disappointed in the quality of this car. From people I know that are die-hard Subaru owners, it seems like they just cant maintain quality with the recent rise in popularity of their cars. Im hoping that the oil issue does not result in a bigger issue before I pay off this loan!

2014 Forester with 35k miles. Our Bluetooth is not working properly. I thought this would be an easy fix, and I was not too stressed by it. In my error, I forgot to mention it to the service department when I brought the car in last time. Three months later I had the car in to the service dept. for a standard check up and mentioned it to them... The whole radio unit needs to be replaced in order for the failed Bluetooth to work again! If only I had mentioned it during my previous checkup it would have been covered under warranty. Subaru is charging over $500 for this replacement. I will go without. My chief question is, why is the Bluetooth failing? Its not that old and its not as if it is an item (i.e. brakes, or tires) that might get wear down from overuse.In addition, when you press the accelerator on the 2014 Forester, a small delay and then it takes off. Very disconcerting. We have many family members who own Subaru and at our last family reunion everyone was grumbling about their Subaru and saying they will not buy another. Its a shame. This was our first Subaru purchase after many years with Honda. We were tempted to try a new car and had heard such great things about the Subaru. We will be going back to Honda.

I like my dealer. I like my 2007 Forester which we bought new. Yesterday, after I spent $1500 for my 120,000 checkup, I was told I needed head gaskets for between $2800 and $3500. I read about the problem for a solid day. I was offered a new engine installed for $5500, which if I thought would SOLVE the problem I would do. I spent a couple of hours under the car yesterday trying to find the leak. I found other leaks which I took pictures of, but not the head gasket. I am talking to a local non-dealer well respected mechanic who will also look at my car next week. I am disappointed with the problem and my dealership’s inability to install Star Six head gaskets which some believe are superior and solve the problem. I will support a class action lawsuit.

In 4.5 years, I have to replaced 5 low-beam headlights in my 2010 Subaru Legacy. The dealership gave several different excuses for the high burnout rate. Their solution was to tell me not to use the automatic headlight feature, which did not help. I called Subaru headquarters, and the representative decided that replacing a headlight an average of every 22,000 miles was an acceptable burnout rate. At $70 per replacement, I cannot afford to keep this car. I wish I had known about this problem and Subarus lack of caring before I set foot in the dealership.

Ive been into Subaru 5 times for the same problem. Finally they figured out it is a Software Update, but that wont be rolled out for 6-9 months, after the lease is up. I had planned on keeping the car, as I drive for a living, and this was the car I picked up that met my work needs. I am over the mileage by 3,000 and will be much more at end of lease. I want to keep the car but not if it isnt repaired. I have reached out to Subaru and they are researching my options and now wont return phone calls or emails regarding the issue. Our family of 3 each own a Subaru. We are loyal to this brand, but not after what has happened. I believe Ive reached the point now that I need a lawyer to get out of this lease.

Engine Failure on 2014 Subaru WRX w/ 14k miles - To preface, I bought my WRX brand-new, less than 12 months back (Nov 13) with only 7 miles. Since purchasing, I properly broke in the engine, have had it regularly serviced, & have not made any modifications to the car whatsoever. Over one month ago, I was driving along on the freeway (cruise controlled in the fast lane @ 75 mph) and the engine completely ceased on me w/ no notice or unusual sounds. After taking it in to the closest dealership, I found that the small block would need to be replaced & that the reqd engines are back order for OVER ONE MONTH. 5 and a half weeks later, Ive yet to receive my car back after numerous broken promises & have found further issues with my car, including unexpected damages to the pistons/rods & a potential need to replace my clutch (which would not be covered under my standard, or additionally purchased extended warranty). With all of the issues that Im having - Im starting to believe that maybe Im not the only one... Anyone else having similar problems? What should I do from here? HELP.

I purchased my 2013 outback in June 2013. In June of 2014 with 18000 miles my check engine light came on. The dealership diagnosed two burned out catalytic converters. They fixed the issue under warranty but it took almost two weeks. A month later the check engine light came on again for the same issue. Again it was fixed under warranty but this time had the vehicle almost a month. In August 2014 the low engine light appeared and I found out about the engine consuming oil that seems to be a common issue with Subaru. Three months later the check engine light appeared again for the same issue as the two precious times. This time Subaru replaced the entire exhaust system and had the vehicle over a month. The low engine light seems to come on and go off whenever it feels like it. This vehicle definitely has an issue. So very frustrated and dont trust the reliability of the vehicle. I love the way the vehicle drives and handles but just dont trust that long term it wont have more of the same issues. This vehicle will be traded in for something other than a Subaru. :(

I have a 2007 Subaru Impreza 2.5i that I bought new in Massachusetts. The first few years seemed to go okay except for the $350 dollar services and the fact that the car dents when you look at it funny (literally hundreds of door dings 7 years later). I maintained impeccable service history and records but it started feeling funny in 2009 - gas mileage was tanking, engine felt off, acceleration was sluggish. I drive... a lot ... on road ... on dirt roads ... I use the car as the commercials show but do not abuse it. 2010 the brakes fail and I run off the road. 2010 (69,000 miles - so off warranty now), after complaining about the engine running funny for over a year to Subaru service centers, a local mechanic discovers the head gaskets are leaking. Subaru agrees to pay for half of the repair. Great! I am happy with the company and simply mad at the service centers for not finding it. Since then, it seems like everything that has a seal or bearings is beginning to fail - two transmission leaks, power steering pump, ac belt tensioner, coil pack (cylinders 3 and 4 started misfiring causing the car to smoke, shudder, and die), ignition wires (twice - once routine maintenance), front axle seals, differential... The thing leaks oil if you dont use a Subaru brand oil filter. It eats tires in half their designated lifetime, even with regular rotation and alignment. Oh, for a car that is advertised for the adventurer, perhaps they could work to make the alignment a little harder to throw off - any bump in the rode and it goes out. The exhaust pipe broke its weld (presumably from the aforementioned offroading, which consists of driving on flat, well maintained farm roads).The 3-year bill for my car, 75000-113000 miles, for routine and additional maintenance, has been almost 7000 dollars. I am not naive when it comes to car expenses. I did not expect this car to be worry free, maintenance free, or without a half life crisis at 100,000 miles but every time something fails on the car, I call up Subaru dealers around the northeast and I ask: Is this normal? Every time they say they rarely see it break. I have contacted Subaru of America and told them of these problems. They have offered me $500 towards a new car, like I will ever buy another one.

Car brakes for no reason. Lane assist does not work properly and is dangerous. Fuel gauge recall left my wife and 2 young children stranded. The worst part of my experience was with Subaru corporate. They are slow at responding to my concerns. I opened a ticket with them a month ago and they are still moving slowly. I waited 2 weeks with no response until I finally complained. Finally, they provided me with a 2019 Outback rental and it was not comparable to my vehicle at all. It had no GPS, no push button start, no leather seats, bad rearview mirror, no sunroof. Im still in the process of dealing with corporate regarding that, and I was told by my dealership that I would receive a call from corporate. I was never called. I loved my first Subaru Forester but Subaru has officially killed their reputation, not just with vehicle quality, but also with customer service.

This car is a death trap and Subaru will do nothing about it. We really liked the car until about a month ago the gas pedal stopped responding in the fast lane. Just started coasting; had to get to the shoulder with no acceleration. It suddenly started working again. Drove it straight to the dealer. They had it overnight but couldnt find an issue due to no error code being produced. On the way home it did it again. No response in the gas pedal. Again, had to coast to the shoulder. Drove it right back to the dealer. This time they have it 2 weeks and replace the entire CVT assembly. Driving home from work the next day, it does it again. Take it straight in. Now theyre telling me there is nothing wrong with my 3 year old, 30,000 mile Forrester. To top it off, Eric from Subaru Corporate made it seem like Im making the whole thing up. I dont even know what to do. I cant put my kids in this thing.

I came across this website and saw all the complaints about Subaru. Yes, the head gaskets leak every 80-100k miles and yes it can be expensive to have fixed but every car had its own problem, there is not a single car in the world that is perfect unless you buy it brand new, never drive it and keep it parked in a climate controlled garage... Gaskets are rubber or paper which both wear down and fail on any car. A lot of the reviews were about older used Subarus. If you buy any used car you dont know how the previous owners treated it. They can tell you they kept it well-maintained even if they didnt just so they can get their problem off to someone else. I have had my 97 Subaru Impreza for 4 years now. Got it with 120k miles on it and it had always ran great. It now has 233k miles on it and the only problem I have had with it is a wheel barring, knock sensor, MAF sensor, and breaks. My ONLY complaint is that the drivers and passenger windows freeze shut in the winter. Hondas burn Excessive amounts of oil and also have head gasket problems, Ford seems to have a lot of electrical problems, any car you look up you will find a problem about so when you get rid of your Subaru and get a Honda or something else, are you going to mope and complain about that one too??

Excellent car for the value. Also the safety rating in the Subaru Crosstrek with its all wheel drive tops most competitors in its class. After test diving all most cars, we kept on coming back to the Subaru Crosstrek.

The car is very reliable and I have owned it for 6 years. I for the typical maintenance on the car and have had no additional problems. It drives very well and handles the snow well. After owning a car with cloth seats, I would consider leather. While the cloth cleans up well, its just not practical with kids and dogs. Its an older model and did not come with Bluetooth. It would be a nice benefit to have it. But price was a strong factor when choosing this car and it was affordable in comparison to competitors. I have a huge sunroof which I love. I love the large trunk space in my Forester and how the seats fold down flat in the back.

I never had any problems with my Subaru 2007 Forester. However, one day, after I drove it 12 miles to work, 12 miles to go back home, 6 miles to park and ride my bike, and another 6 miles to go home--the next morning, it was broken. The dealership claims over heating and warped cylinder head--it never over heated, ever. It is costing me $3,587 to repair. Has this happened across Subarus? Should there be a recall on 2007 Foresters? Could it really not be covered under warranty? I keep my car in good condition, check the water and oil and I have proof of oil changes--the last one was 06 July 11. All this happened on 01 Sept 11. Can you help me?

I bought a brand-new Subaru in Silverthorne, Colorado. The dealer has provided the most incompetent, inconsistent service over the years; costing me time and money. Several times, they failed to clip something back in the car after it was serviced causing irreparable damage to the part. They refuse to replace it or take any responsibility even though the problem was brought to their attention right away. Subaru Corporate Headquarters was contacted numerous times about this, and they just sent emails thanking me for my feedback and that they value their customers. If they valued their customers, they would do something.My last experience at the dealer involved a botched oil change that they admitted to. They promised to credit my Visa card when I had no choice but to ask for a refund and assured me it was done. When I called to follow up 3 weeks later because my bank confirmed a credit in fact did not post, I was treated abominably by their latest manager, **. This, too, was reported to Subaru Corporate Headquarters. I asked them for the name of ** superior three times. They wrote back, thanked me for my feedback, and refused to answer my simple question. I have years of documentation to show what I have been through with Subaru. They were nice when I bought my car, but since then, they have proven time and again that they do not care about their customers.

2011 STI 41k miles and it blew a head gasket. Subaru wont warranty it because of a aftermarket turbo back exhaust. I had my VW longer with way more mod and never had an issue. Subarus have head gasket issues and for them to deny my warranty because of some dumb mod so they dont have to fix their issues is a bunch of garbage. Ill buy an Audi or BMW next time.

I want this information to be sent to the International Export Division of Subaru in Japan, to its General Manager. I have a Subaru Legacy 2.0L SW LX year 1998. The material of the front brake pads of the car were very hard. Harder than the brake pads sold by your dealers in Peru, South America. You have placed my life in harms way many times because the car would not stop at low and high speeds. When I replaced the brake pads, the car stopped adequately. Recommendations: Watch very carefully your personnel that work in your quality department like a hawk, better fire them and replace them with a new crew. Your biggest dealer in Peru, Indumotora Subaru, is doing a very lousy job with its customers. I recommend you to kick their ** and make them work, if not look for another dealer that can attend the customers in an appropriate way. All your brochures talk about the outstanding security of all Subaru cars, do something to maintain this remark.

This car is the best car on the road. It holds its overall value and is most certainly dog tested and approved. I have hit a deer a couple of years ago and there was hardly any damage to my car. It gets great mileage and proven itself in various weather conditions.

In June of 2013 I picked up my brand new 2013 Pearl White top of the line Subaru Outback. 2.5 years later, I am sorry that I ever fell for their PR spin! Within the first 2 months I had returned to the Dealers Service Department with a complaint of the engine surging on acceleration, poor gas mileage, and the check oil warning light coming off and on. I was told by the Service Manager that Subarus dont do that and that they could find nothing wrong with the vehicle. The problem has been intermittent throughout the time that I have owned the vehicle. Within the last 2 months this issue has worsened to the point where the engine will suddenly surge forward and then suddenly decelerate, at one point almost causing a collision with another vehicle. I complained of this problem again while on a service appointment for another problem concerning the sudden and intermittent loss of power steering while the vehicle was operational. Again I was told that the vehicle was fine and that mechanics could find no problems. Recently (within the last 2 weeks and less than 1,300 miles into a new oil change and service) the check oil warning light has again started to come off and on. On checking the oil level this morning we found that the oil level was at the bare minimum and down over 1 qt. of oil. On doing some research we have come to find that all of these problems have been ongoing and legitimate complaints for this year and model of Subaru. There is in fact a current lawsuit in progress against Subaru of America for the oil consumption issues in the 2.5i L engine in the 2013 Subaru Outback. I am VERY disappointed in both the product and service offered by Subaru of America and I will never purchase another vehicle from this company. I also urge others to steer clear of the PR hype. In this instance it is definitely a case of buyer beware!

Have experienced two very scary and unexplainable loss of traction incidents at highway speeds. Initially thought black ice or severe wind gusts but traffic around me seemed fine. Felt like an unusually protracted hydroplaning incident.

This is the best car Ive ever owned. Although its an SUV, it rides very well - not hard like my Jeep Renegade did. Passengers in the back seat tell me it is very comfortable. I have the Limited model, so it has some great features like Subarus Eyesight. That feature is a game-changer for driving. I will never own another vehicle without that. I feel much safer since it keeps me from drifting into another lane, can brake quickly in an urgent situation and, best of all, driving on the highway with cruise control, the system adjusts your speed so that you never creep up too close to another vehicle. Its a must have for long distance driving. I love the fact its all wheel drive. I feel much safer driving in rain and snow. Traction is awesome.Im super happy with my gas mileage, too. Average driving around town is usually upper 20s. On the highway, its always in the mid to upper 30s. I tested it one time on an open flat interstate -- no hills, steady speed of 63 mph with the AC on. The computer readout showed 44 mpg. Ive compared the computer read-out to the old-fashioned way to determining mpgs and its usually off by about 3. That means I got over 40 mpg with the Crosstrek!The Crosstrek has a CVT transmission (continuously variable, not gears) and, although a good number of people in Crosstrek social media groups complain about it, Ive never had an issue. Its smooth and even feels like a regular automatic. The other typical complaint is that the engine doesnt have enough power. Is it the fastest car Ive ever driven? No. Does it have incredible pickup? No. But it gets the job done. Ive never had an issue, for example, pulling out onto a highway. Overall, 5 stars for this vehicle.

Needed CVT transmission at 125,000 miles - Subaru headquarters offered $1000.00 as loyalty towards the purchase of brand new Subaru! Was quoted $7500.00 at dealership for new CVT transmission on a 5 year old car! Had a used CVT transmission installed and broke down after 2 weeks driving on highway at 65 mph and car bucked and lost speed - very scary but luckily no one was behind me so I could get off the highway. Now at the transmission mechanic getting diagnosed but now I am afraid to drive it due to the sudden loss of power. This is a major safety issue.

Great vehicle. Runs great and has good gas mileage. I love the heater and air conditioner. Also, I have friends that have bought the same model and they spoke highly of it. I definitely would not want to trade or sell it. Would recommend it to a friend and would definitely purchase another one.

Outstanding vehicle. There is no better symmetrical all wheel drive vehicle in this price range. Approximately $30,000. Handles brilliantly regardless of road condition.

My 2014 Outback was my 3rd Subaru. They had changed to full synthetic oil and one has to use that as the company supposedly tightened up their Boxer 2.5L specs. First oil change at 3K was OK, 2nd at 7.5K later, as they recommended, was still OK. After that, was on a trip and oil light came on after about 3K miles. Eventually found a place in the rural area that had 0-20W which is required. Only half qt required. After another 2K miles, another half quart required. After that, the scenario continued to repeat. After an oil change, 3K miles and half qt needed, and at 5K after the change another half qt. Through several changes. Factory had lowered the period between changes to 6K, but after using 1qt of the 4qt original supply, I went to changing every 5K miles.Then found a CR report lambasting Subaru for their oil use. This was not leaking oil, but consuming it. A couple of autos, Audi and BMW - some models - were worse, but everyone that I talked to considered using a qt every 5K miles very excessive for a new car. Subaru would do nothing about it and the dealer - having been graded on the sales process already with the 10s they beg you to grade, was indifferent. Facing the possibility that the Subaru name would be associated with oil burner in the future and that the value of my vehicle for trade would be negatively impacted I chose to trade it in after only owning it 20 months and 27K miles. Traded for a Mazda CX-5 and went to the Subaru dealer immediately afterwards to tell them why I had traded away the Subaru Outback that I otherwise had loved for what I consider to be a lesser vehicle. That doesnt use oil.Dealer made up some excuses and I walked out, a Subaru fan no more. Dealer never even offered to make me a good deal on a newer vehicle that supposedly didnt have the problem. This was in Columbia MO. Despite my having informed them that I had traded the vehicle, I still get service reminders and other propaganda from the dealer. They are that clueless and disconnected and this reflects upon Subaru as being pretty much the same.

Me and my 12 year old had a lady pull out in front of us in my 2012 Subaru Forester. We ended up hitting a telephone pole on the drivers side. Thank goodness but my side impact air bag did not deploy, I was slammed into the pole very hard and I was doing 20mph when I started down the hill, factor in the velocity of the slide on ice and snow and I was doing well over the 8mph needed to deploy the air bag. I hit hard enough to crumple the rocker sill inside the door and snap the bumper clips and flatten the front tire. We had seat belt bruises of course, my daughter hurt her knee on the door, I injured my arm and shoulder, and slammed my head violently. When I contacted Subaru about this, they did not seem overly concerned, Im still yelling at them about this. I dont know about anyone else but I feel this is a serious malfunction. Ive had other problems too, faulty seatbelts, engine running rough and smelling bad, brakes going bad, stalling, loss of power. And every time I take it back to the dealer, they say we cant do anything, the check engine light is not on. To say the least, this is the most frustrating thing Ive ever heard it makes me want to pull my hair out. I bought my Subaru because Ive owned 3 older ones like 80s and they were good old beaters ya know, so I figured Id buy a newer one. Mine only had 20,000 on it, like new. I wish Id never bought this car, what a mistake.Anyone else feel this way, these big companies always getting away with rooking us little guys? I even contacted a lawyer, he said good luck. Im like really? they almost killed me. I think Im going to try to take them on myself!!! Anyone else interested? If you are write to me **. Im so sick of these guys rooking everyone. You pay 30,000 for a car, it shouldnt be a piece of junk death trap that stalls and does hesitates when you step on it so you can get hit by people real nice. But ya know the check engine light isnt on so we cant fix it. Hey I have no brakes. Well the brakes look good to us we cant help you. Really??? God, such crap.

I bought a car from Grayson Subaru in Knoxville...... never again. The salesman tried the old etching fee scam on me. Earl ** in Harriman is an excellent dealer and my son has bought 3 cars from Kelly in Chattanooga with no problems.

Damage to our 2012 Subaru Legacy 3.6R Limited - When my wife was backing out of the garage, the transmission jerked and caused the vehicle to graze the workbench causing damage to the left front wheel well area. Though we took the vehicle back to the original dealership and they admitted several updates on the transmission needed to be done, Subaru of America feels this was strictly due to driver error and refuses to pay for the damages. There are many bugs on the computer from other consumers regarding transmission problems on this model as well as several others. But they will take no responsibility even though the repairs would be less than $550.00.

I bought my 2017 Outback in May of 17 and for two weeks worked good. Almost no problems. Then all of the sudden EyeSight started malfunctioning and then the anti collision auto braking started up when no other vehicles were even around or in sight. The blind spot detection started going off and lighting up both mirrors. Again no vehicles around within at least a mile on a two lane road, at the same time it would suddenly brake with no alarm or any sort of notification. Then eyesight would turn off and not allow me to switch to cruise control (not adaptive cruise control).Then almost two weeks to a month after that I started getting noise from center console/front of vehicle area. So I took it to the dealership and they said it was bad tires. So I went and bought a new set, well that didnt fix the problem. Took it back in immediately and they continued to look over it and came back that they transmission, transaxle, and wheel bearings were all bad, so after almost two weeks in the shop I got it back and it worked fine for about a month. Then the infotainment system went bad, then blindspot again, then it started stalling out with AC on coming to a stop, which brings me to now. Now the noise at the beginning is coming back and the blind spot is acting up again and this time only near railroad equipment.I forgot the windshield broke a month after having it, not due to any rocks or anything of that sort. Just randomly popped and cracked all the way across staring from the passenger side. I bought the car with 4 miles on it. Now it has 56k and is always highway driven and never driven hard at all. The fastest the has ever been pushed was 85 mph passing semi trucks. I have started to notice GPS seems to constantly lose connection, but that could be because of the area I live in. There seems to be a lot of GPS problems up here so not that big of a deal.I have been in contact with Subaru of America throughout the whole ordeal and all they say is take it to the shop. Seriously no **. I thought I might try to fix it my self and void the freaking warranty. Subaru fan base seems to be loyal to the company no matter what even if they absolutely are freakin terrible. They have offered no solutions to the problems but besides take it to the dealerships shop and they will have to recreate the problem. Most times they fail to do so because its either not driven far enough to recreate it or its just not looked at that in-depth.Now I am seeing if Subaru will either compensate for time out of my work and having the car constantly in the shop and them selling a lemon, or just filling for lemon law. I am currently looking for options. I will never buy another Subaru ever again. I am done with being treated like an idiot from S.O.A. and being told to just take it to the shop. Its already in the shop once a month for oil changes which are outrageously expensive and tire rotation.When people tell you they are reliable dont believe them. Also when you drop almost $37k on vehicle you expect it to work, and on top of that I drive for my job and if I dont have a reliable and safe vehicle for work I wont have work for long. Anyway be very careful buying a Subaru and I advise if you do stay away from eyesight systems. Pretty much the only thing decent about the car is the looks somewhat. The only reason I bought the damn thing is because I trusted what people said about them being reliable and the amount of interior room and interior cargo space it had, but never again.

I have a 2011 Subaru 2.5X 4 cylinder automatic transmission EPA 21/27. On a cold start up, my 2011 Forester engine made a loud knocking noise, similar to a spun rod bearing. The dealer says, all Forester engines are noisy. This is not a normal noise for any engine. The fuel mileage is also deplorable 25 highway on cruise. In th county/suburb 18-22. I dont drive in the city, normally. My last Subaru had no engine noise, even at 200,000 miles, and got great fuel mileage, 4-5 above EPA rating. I returned to dealer shop 3 times. There is nothing wrong with it, according to them. Foresters do not get better than 25mpg, and all are noisy. I contacted the Subaru customer service online. They talked to the dealer, but have not helped fix the problem at all. Its basically a waste of time. It currently has 9,000 miles. I purchased this new at the Richmond Subaru/Moore Cadillac.

We bought a brand new 2012 Subaru Forester. We took a trip from Georgia to upstate NY. The car was burning oil. For the next couple of years, we kept telling the service dept. that our car was burning oil. They kept assuring us it was not a problem. After checking the internet, we found out it was a real problem. We demanded that something needed to be done. They did a oil consumption test. Saturday they agreed that it was excessive and we would be getting a new engine. Why does it take the service departments so long to take action? Now my concern now is what happens to the resale value of my car?

I have never owned a Subaru before. After this car I will never own a Subaru again. What a piece of crap this car is. The only good things about this car are the generous cargo space, the (so far) lack of repair bills and the resale value. That is it. Everything else BLOWS. The acceleration is abysmal. The braking is ridiculously soft and bad. The handling, well, there is no handling on this car and good luck taking it on road trips; you will spend 75% of the time fighting with the steering wheel to keep the car from wandering all over the road. Oh and dont even think about taking a corner fast with this car! The A/C is adequate, but god forbid you step on the gas, IT WILL STOP COOLING! The CVT transmission hesitates, is jerky and Subaru says thats perfectly normal! The sound system and entertainment screen is just an embarrassment. The backup camera of course is very LOW-RES. The MPG on the sticker is a BIG LIE; I have never gotten anything over 24 miles per gallon with this car. I wont even keep typing, as Subaru doesnt deserve for me to spend another second writing about this substandard vehicle. Make sure you test drive this vehicle many, many times before you buy it, and for the love of god do not even think about buying the 4 cylinder, unless you like to be blown off the interstate by trucks since your car will not be able to accelerate enough to merge. This car is for people who are not drivers. At this point I am just waiting for the car to start burning through oil, as 99.9% of the Outbacks are doing. The car is only good for hauling stuff in the snow. It gets two overall stars from me for that. Thats about it.

I bought STARLINK at a promotional price when I purchased my Outback. I received an email saying it would auto renew unless I called to cancel. I called to cancel because it was too much money for something that I had not used even once. I was told I would lose the last 45 days of service unless I called the day before it renewed. Really? This must be the only company that can’t figure out how to cancel auto renewal and fulfill the remainder of the paid contract. After having that conversation and canceling because I don’t want to deal with a company that can’t figure out how to fulfill a contract and cancel a renewal, the agent offered me the service for half off. Why not just offer this in the first place? If I hadn’t been so angry that I was losing the last 45 days of the contract I probably would have paid half price. Oh, he did give me a refund of the unused (forced out of) promotional price—$5.00. Really too little, too late.

I purchased my 2013 Subaru Crosstrek mainly due to Subarus great reputation for reliable vehicles with low maintenance costs. At 86k miles I started hearing a louder whirring noise from my transmission. I took it to the dealer and had to get the CVT transmission replaced. Luckily I bought the extended warranty, otherwise I would have had to pay close to $10,000 for the repair. Considering I bought the car for $19,000 and the blue book value on the car is around $11,000 this is completely outrageous. I expected this car to go at least 150k miles before replacing a transmission and expected the cost at that time to be at least half that cost if not less. I will never purchase a car with a CVT again. I will likely be selling this car before the current warranty expires and will likely do the same with my Wifes Impreza before its warranty is up as well since it has the same transmission.

Bought 2018 Outback last October. Have had continual issues with the radio console software rendering the car unsafe for navigation and destinations. They replaced software on 3-18-18. After 2 months same problem occurred. Navigation sent me to several wrong locations and console froze in back up camera mode all day. They installed additional software 5-11-18, but said there is no guarantee this would correct the matter and admitted that at least 20% of all new Subarus are experiencing this problem. I have one car and a handicapped wife. If this continues I will have no option other than to seek remedy under the Ohio Lemon Law.

I have a 2011 Forester. Runs fine. Have had to replace the drivers side visor. Now the passenger one fell off. I usually dont even have a front seat passenger so it cant be from overuse. When the drivers side was replaced (has to be the anchor and the visor, its a whole unit $80!!!) I found that the anchor is only a plastic sleeve. Poor idea, poor workmanship.

I just bought a 2014 Subaru Impreza from Subaru of Burlingame 9 months ago. I never bought a used car before but I figured I would be safe buying it from Subaru dealership as is. I was so wrong. 17,000 miles later I have blown head gaskets about the car at 45,000 miles. It is currently at 60,114. After taking it into the dealership and being diagnosed I called Subaru of America right away, explained my situation. I had a Subaru representative tell me he was advocating for me but in the end they told me, Sorry not our problem. Only owned this car for nine months. I am devastated. I still have a very large loan on this car I’m paying for and have no car to drive. I’m going to do everything I can, to fight these people through social media platform, through the city of Burlingame, to anybody who will listen to me. This was my first Subaru and my last!!!

What Fool I was, I thought Subaru Pre-Owned Certified meant that I was likely to get a decent car. So foolish of me. I know the saying “buyer beware”. Well Dear Santa Fe fellow buyers do beware and go somewhere else. Subaru Impreza 2015 $20,000 39,000 miles Pre-Owned certified. I thought if it said I had 50% of my brakes when I bought it that it was safe. I should have known when the blades on the wipers were shot even though they were checked off on the two page Pre-Owned Certified document. Should have given it back then. The brake pads are shot, and apparently have been since I got it. Which is what the brake light flashing when I make a right turn means. Almost $500. Major safety issue. They advertise a car wash with every service, but for me, only if I ask. The AC got “fixed “. it worked for one evening. The same issue happened with “Auto Start”, it was fixed and broke within 10 days. It was fixed again yesterday. They fixed the brakes for free after a winter of driving on dangerous snow-covered steep narrow twisting dirt road. The kind of road Subaru is good at it, with brakes. Everyone who drives my road blanches when I mention Subaru pre-certified bad brakes. Tried to trade straight across, they wanted to up sell me. Then I got rear ended in a hit and run, now it has had an accident. Can’t wait to dump this car. Don’t buy from Honda Subaru they happily sold me Pre-Owned Certified a car with dangerous brakes. “Buyer Beware”. So is everything else checked off on the pre-owned certified an error as well? Go To to Hueberger in Colorado Spring, or to Toyota, CarMax, Sweet Motor Sales, the funky places on Cerrillos Road. Avoid Subaru Honda!! And stay away from Gregory **. They fixed the brakes, as I drove home everyday of a snowy winter, but not the relationship. Avoid this dealership and Greg **. BUYER BEWARE.

I brought my Subaru pre-owned and had a question about my extended warranty. After going through several layers of press the number for your particular question, the option that I chose could not be acknowledged by the automated system. I went through this a few more times before I hit a different option hoping to be connected to where I wanted to go. That worked, but the person who I got on the other end transferred me to the automated system again, which of course still was not working properly. I finally decided to send an email and who knows how long it will take for a response.

I had protective trim molding installed on my new Subaru Forester as part of factory accessories. A few months after receiving the new car, the passenger door molding came loose. The problem was caused by an admitted poor design. This piece on both sides was attached only with 2 way tape. Although Subaru replaced the molding, because of the poor 2 way tape design, it continued to fall off every few months. Subaru did keep its word that it would continue to replace the molding if it fell off again, due to the poor design, even after the warranty period, as it had not been permanently fixed from the beginning. After a dozen repairs over the years, Subaru has now decided they will no longer honor the warranty, and will no longer fix their poor design. I had to drill holes and put bolts into the trim to make sure the last repair now held. I see that Subaru Love only is temporary. And I see new Subarus at the dealer also use two way tape to hold protective molding. The dealer has repeatedly said the molding is likely falling off because I drive on some gravel and dirt roads. If you plan on taking a car off paved roads and want an honest warranty, I would not recommend a Subaru, that is a taped together vehicle.

I changed my oil as was recommended in the manual and one day the light came on and the engine was blown and later discovered the oil was empty. It had burned up all oil in one months time.

Purchased new, great vehicle for engine and drivetrain. The execution of function and maintenance of the interior and exterior is a poor effort. The front end is a bug catcher. The interior could have been better appointed with holders and storage. The gas pedal position is horrible and extremely uncomfortable, with no remedy from your company. The paint and body is a joke. Dont spit too hard on it!!! Too bad you came up short. A pickup with this drivetrain with practical appointments with form and function... At least you have room to improve. Feel a bit cheated...

I used to be a loyal Subaru customer, but will never consider buying a Subaru again. After attempting to purchase my leased Subaru, Subaru Motor Finance could not confirm for over 3 weeks whether they ever received the check in the mail. I called for weeks, always being told that someone would get back in touch with me in 48 hours - no one ever called me back. I have spent over 4 hours on hold over the past weeks without any resolution.

My daughter purchased a Subaru Impreza used 1995, has over 200 thousands miles on it. Only problem we have had is the cv joints and mass air flow sensor. All of sudden it starts skipping and the idle is very rough. No clue. Any help appreciated.

I purchased a used 2012 Forester in August 2015 with 27,000 miles on it. I drive 80% highway miles. Last week, at 70,000 miles, the car became suddenly hard to shift, the clutch pedal was sticking to the floor, and the interior filled with smoke. I limped the car to the nearest Subaru dealer, and was told that the clutch and flywheel has burned up - at 70,000 miles??? Unbelievable. $1,500 to replace. My prior car was a 2003 Honda Element that had the original clutch in it at 240,000 miles and was still working fine. I will NEVER buy another Subaru again. Their claim of reliability is a joke.

The Subaru Outback 2010 has been trouble from day 1. Constantly worrying about what will happen next. Uses oil, all lights replaced, AC and radio quit working, torque converter, and on and on and on. Worst car I have ever purchased by me or anyone in my family.

Bought the car 1 month ago, already in the shop with check engine and electrical issues. Hope this isn’t a lemon but I bet it is. No better way to spend your Saturday day off than at the service dept in Glendale, CA.

Terrible. Had an oil change. Next day my engine exploded on the highway. Police officer at the scene told me oil was leaking from my engine. The dealership took no responsibility and charged me $$$ for a new engine. Two miles after this repair, my check engine light came on. Then, two weeks after the repair there was oil leaking all over my driveway. Then my air conditioner stopped working. My car has been making a terrible rattling sound ever since. Every time I bring my car in Matt, in service says he cant hear the sound. I finally had to send him a video of the noise. I will NEVER buy a Subaru again.

I need to give some history on my previous 97 Outback before getting to my current 09 Forester. The 97 Outback had no major problems till about 120k, head gasket blown. Problem fixed at $1800.00. Sold shortly after to buy a newly redesigned 09 Forester. Was told head gasket problems are thing of the past, so I purchased the 09 Subaru Forester with high expectations. Things Ive noticed since putting miles on my 09 Forester. During cold winter months the engine starts over very hard and until the engine is warm it sounds like a diesel. My guess poor lubrication. In cold weather the gas flap which is opened from a latch inside of my vehicle will freeze making it very difficult to gas up at the station. I live in a region that uses salt and the exhaust system is taking a beating. My radio when in use gets feedback from my engine at different revs. I stopped using my sun roof - the motor has been acting funny. At highway speeds above 70 mph the engine tends to use oil, have tried conventional and synthetic oils alike with similar results. The front doors have had rattles since day one, sounds like plastic on metal. Things which have been repaired and or replaced while under warranty: reprogrammed ac unit, engine was pulsating at stop lights at 12k miles, front wheel bearing high pitched whining sound at 35k miles. With that said the warranty is up. I have 76k on my 09 Forester, on my second set of brakes, second set of tires, second set of spark plugs, second battery. I went in for an oil change the other day at the dealer and on the multipoint inspection was noted oil bleed on head gasket. You can guess where this will be going. Quoted at over $2000.00 to replace the head gasket and at the 100k mile mark it is recommended that the timing belt be changed $950.00 and since I have a manual clutch transmission it will probably need replaced soon for $1300.00.On the positive side the symmetrical AWD system provides excellent handling in any road driving conditions, the engine provides ample power with great fuel economy and while under warranty there were no real issues. Now that the warranty has expired the wear issues are becoming apparent and Subaru knows it. Im sorry to say, this will be my last Subaru. Many fond memories of vacations in remote areas with my family camping and backpacking will no longer be made in my Subaru. I will probably give Toyota SUV or Trucks a try. My wife drives a 2003 Camry XLE and is still going strong!

New 2017 Subaru Forester with 2500 miles when has a small puncture while driving about 40 MPH. I immediately stopped the car and changed to the cheap junk spare. My local tire dealer examined the tire and said he could repair the puncture easily but the sidewall was delaminated rendering the tire unusable. Since he is a trusted friend, I value his opinion and the delamination was obvious. Subaru is selling cars with these junky Yokohama tires. Its my life and my familys that they put at risk selling this junk. I purchased the new Subaru based upon reputation and never thought to check the tires. Im now out $145 for a new tire as well as the inconvenience. Fair warning Subaru - I do not forget and I do often comment.

I purchased a brand new 2006 Subaru Forester. I did 4-5 months of research and looked at the majority of small SUVs and finally decided on the Forester based on what I had read - reliability, utility, AWD technology, and the Subaru brand name. I have nothing but positive things to say about the Subaru dealership but I cant say that about Subaru Canada - they really dont care about their customers. They have your money. Why should they care?The Forester for the 1st six years of its life was a fairly reliable car. I took the car in for service religiously and performed all the required maintenance/service. The only main item that went which I thought was odd and a bit pricey was the Oxygen sensor which cost me $700 and then went again a year later but I was lucky as the sensor was still under warranty. At about its six year of life - just before Christmas - I was just getting on to the highway and the oil light went on; I immediately got on my phone to my mechanic and he said to bring the car in tomorrow. About 10 minutes later the oil light went on again and I was on the phone to my mechanic who said bring the car in right away, which I did. Turns out it was the head gasket so it cost $3000 to fix (they did the timing belt / water pump at the same time). I called Subaru Canada and they said because the car is out of warranty, there is nothing they could do. So, I got the head gasket fixed and should have dumped the car right then and there. About two years later, I was driving on the highway and stopped at my destination and noticed the temperature gauge going to the H position so I stopped the car, let it cool down and walked down the street to a local service station. They said, Bring the car in, and they were going to do a rad flush but when they started to do it they noticed coolant leaking so they just topped up the coolant. I got back on the highway and the car started to heat up again; the net of it was a leak around the water pump which my mechanic fixed. About 2 months later, the car started heating up again and back to the mechanic.So the probable cause...wait, wait...likely the head gasket; cheapest fix is the thermostat which they swapped out. But, my mechanic is saying the only thing that would fix it would be a rebuilt engine. Again, I contacted Subaru Canada and same story line - out of warranty - too bad, so sad. So I cut my losses and traded the car in on something more reliable - a Honda. I will never ever buy a Subaru again - what a waste of $36,000.

I purchased a Subaru Impreza for my wife on April 24th, 2013 with an agreement that they will order seat covers since the model did not have leather seats and we have 2 small dogs. They give us a certificate acknowledging it. After several visits to the dealership (Subaru of North Broward in Plantation, FL), we realized they had no intention of honoring the deal. When we received a survey questionnaire, we answered explaining what had occurred and provided a copy of the voucher issued by the dealer.On June 1st, received a call from Subaru of America. Mr. David ** who assured me that he will take care. We came to realized that Subaru does not make seat covers for the Impreza 2013. So he asked me to purchase a set and send him the invoice. When I call to speak with him, he had been promoted so Molly ** took over and she explained that the notes that David ** left said that was only for invoices from Subaru dealers. Well, they dont sell them. Im very happy with the car but the customer service is very poor. Going for a new car should be a reason to rejoice not regret and thats exactly how we feel. Bye bye, $387.95.

I own a 2013 Outback 2.5. I drive a ton for work, family and fun. Like 30k per year. Pretty quickly I realized my car was going through a lot of oil. Oil light was going on at 2,500 miles. The dealership said it was probably because of the amount of miles I drove. I would just add the oil. At 90,000 miles my transmission was making a horrible whiny noise that got worse. They said I needed a new transmission because they cant fix the CVT. It is an all enclosed unit. They said it would cost about $8,000.00 but would talk with Subaru about getting some help. It still cost me $2,000.00 and I was driving a loaner for about three weeks. At 110,000 miles I get a letter in the mail about a Class Action lawsuit regarding the oil consumption issue. I take it to the dealer as directed. They changed the oil and I bring it back after 1250 miles so they can verify oil consumption. What do you know, my car goes through too much oil! They replaced the small block for no charge. I had my car back in three days. My point is that I was less than happy about the issues my car had, but more than happy with Subarus and my dealers response to those issues.

I purchased a 2013 Subaru Outback with VST. One thing I noticed right away was that when I backed out of my driveway onto the road, when I put it into Drive, there was about a 3-second hesitation. Same happens when I go from Drive into Reverse. I complained about it a couple of times and they told me at Subaru that it was normal. They told me that several people have complained about it. I really like the car, but now there is the oil usage problem. It is happening to me, too.

I purchased a brand new Subaru Ascent from Toyota/Subaru of Corvallis about two months ago. I also purchased the extended “bumper to bumper” warranty for the car that is good for 7 years/100,000 miles. The Sunday before last (August 11th), the middle seat (the Ascent has 3 rows) quit sliding forward and backward on the track that it was on. I made an appointment on Friday, August 16th for the dealer (Subaru of Corvallis) to take look at the seat. They confirmed that the seat was not functioning correctly and informed me that they would need to schedule another appointment to fix it (they needed an entire day to do it). So I scheduled an appointment on Monday, August 19th, for them to fix the seat. They called me around 11:30 on Monday, August 19th, and told me that there was a rock stuck in the track of the seat, and that they had tried everything to get the rock out of the track but had failed. They then informed me that my “bumper to bumper” warranty would to cover replacing the track, and that it would cost me around $1300 to get an entirely new seat assembly (apparently the track cannot be replaced separately, and that the entire seat assembly must be replaced). The car has approximately 2,000 miles on it! They also told me that they could not put the seat back into the car the way it was because it was a liability for them, and that they needed to fix it before I could get the car back.Needless to say, I was angry that the “bumper to bumper” warranty wouldn’t cover the issue, and that I would be without a car until they could order the part for the track and get it replaced (they said that they would need to order the part from the east coast somewhere). I called Subaru customer service, and they stated that the issue was not a design flaw, and that they would not cover the repairs. They said that a rock getting into the car was a foreign object and there was no design flaw of the track for the seat. Apparently, I can never allow another rock to get into the car again! I then called my insurance company (State Farm) and filed a comprehensive claim. They are still debating whether or not they can cover it. My questions are these: For a company that is known for their rugged image and adventurous spirit, is Subaru going to stand up an admit that a little rock can completely ruin their seats? Apparently that is the case here! How is this not a design flaw???

Bought 09 Impreza in July of 09 w/ 12,000 miles on it. Continually had required service (3,000-4,000 mile). At 59,700 miles while having 60,000 mile service a seepage was identified from the left cylinder bank. The dealer noted this and stated that it would be monitored. Well they must either have failed to monitor it or kept the finding to themselves through the 8 next services because it wasnt until 97,000 miles that the gaskets must haves simply just failed. The dealer gave me a $2,574 estimate to replace them (and timing belt) to which I had to decline due to finances. I went home, researched parts cost ($300-$450) and allotted time for repair (8-10 hours) and was left a little bit in wonder that the dealers service garage was charging close to $200 an hour. (This was also the time I discovered all of the websites with titles like The Dreaded Subaru Head Gasket Problem.) I went through my service receipts, found the one from 57,000 miles that the seepage note and returned to the dealer to discuss the cost and attempt to make a deal, being as the seepage was recorded prior to the warranty expiring. Long story short: dealer said to call Subaru, Subaru offered $1000 dollars towards service, I told them while that would bring the price down to what a reputable private garage would charge, what I wanted feel more in line with total cost as the problem was first noted under warranty. Subaru said No, $1000 was all they would do. I told them that their help was as useless as the gaskets they put on their cars. I am now in touch w/ my State Attorney General and have filed a complaint with them. I am not looking for any monetary compensation, just satisfaction that a wrong will be set right.

2014 Suabaru Outback Limited automatic CVT - I bought the car brand new April 2014. March 2015 check oil light came on while on vacation. Spent three hours at the dealership in Tallahassee Florida, changing the oil. Ever since then every 1200 to 3K miles the oil light would come on. I have repair ticket after repair ticket with them checking it tell me nothing is wrong, that the oil is low and they would either add oil or change it. I was never told that similar vehicles without a CVT were part of a class action suit. I was told the oil level being low was usage. Then I later find out that this is not normal and start demanding something be done. They did nothing, I have ticket after ticket where I complained about this while the car was still under warranty. They never mentioned anything about an oil consumption test. After I researched online I found out about the engine issues. Took to the dealership where they put me through 4 oil consumption test in one year, due to not documenting the test, losing paperwork, technicians leaving, or overfilling the oil. Now the car is out of warranty and needs a new short block. Subaru does not want to replace it because it is out of warranty. I have my documents where this was an issue under the warranty period and they dont want to fix it. The technician and dealership should have contacted Subaru corporate about my car immediately when I started complaining about the issue instead of brushing it off as not part of the recall.

My 2014 Subaru Forester was amazing when I first purchased it in Nov of 2013. I loved it. That loved was short lived. This vehicle burns SOOO MUCH oil. Its not even funny. I complained every time I took it to the dealership and they just said it was normal and to keep watching it. I recently went into the dealership and found out that back in 2015 Subaru issued an extended warranty for the oil consumption issue, however, I was WAY over the mileage. Why did no one mention this to me??? Why did I get no communication through the mail??? I emailed the corporate customer service area and they wanted to argue with me over this, saying they had sent communication and they would not honor the warranty since I was over the mileage. The ONLY assistance they wanted to provide was $500 off a new purchased or leased vehicle. Ummm, excuse me but I dont have a car payment and no way in heck Im going to get one because of another Subaru. So, instead Im spending $6,000 to get the engine rebuilt and never purchasing another Subaru. Reading all these reviews just confirms that Subaru has AWFUL customer service and they dont care if they lose customers or not. Im sorry but Im going to purchase my next vehicle from a car company that cares and works with their customers. Sorry Subaru but you guys suck.

I bought a new 2014 Impreza in Richmond Hill. Paint defects appeared within 5,000 km all over my front bumper and hood. Both the dealer and Subaru Canada stepped back from repairing the defect under warranty and I had to file a claim in small claims court against both the dealer and head office. They eventually settled and paid. The issue is clearly experienced by many people all over the internet who also claim Subaru denied them any warranty. They lost me forever as a customer. They also asked me to sign a non disclosure prior to settlement that I declined. If I had then just writing this review would have landed me back in court. I have this entire disgusting experience fully documented. Shame on Subaru. Beware!!!!!

I purchased a used 2008 WRX Sti with 20,000 miles back in February of 2012. The person I bought it from was Dave **. Dave was at the time (until very recently) a member of the Subaru USA rally team and this car served as his daily driver. Never raced or rallied in the slightest. Just a fun car to drive around town. At 17,000 miles under his ownership he blew an engine. Apparently he was doing some donuts in the snow and redlined it a little too long causing the engine to pop. He had some mods done to the vehicle which would technically void the warranty. Keep in mind this car is made to be modded as its not the everyday thing you take to the grocery store. Anyways.... Subaru agreed to warranty his engine under the pretense that they put most of it back to stock. So the new engine is put it and the car is back to normal. I buy it 3k miles later with the impression that I am getting a car with 20,000 miles but an engine with very little miles. Great right? Well no... not so much.Flash forward exactly 20,000 miles to December of 2013. I had just changed the oil as I was about to leave from North Carolina and drive to Minnesota for the holidays to see family. Made it all the way there with no problems. Stay the first night and then the next morning (Christmas Eve) I leave from my aunts home to my grandmothers with my young brother and sister in the car with me. No racing, no donuts, no hard driving whatsoever. Simply a morning commute to my grandmas with the family in tow. I get a quarter mile from my destination and the car shuts off and is blowing smoke out the back. I literally coasted into my grandmas driveway, thankfully. This now begins my so far month long battle with Subaru and getting a fair deal out of this.I had it towed to the closest Subaru dealership (200 dollars) where it sat for a solid week and a half before it was addressed. The dealership guessed what was wrong with it and told Subaru it had been previously modded and flashed. Subaru, based on simply that alone, denied my warranty claim. Speaking of warranty.... The car has a 5 year/60k mile warranty on the powertrain. I was 3 months out of the 5 year warranty yet still 20k miles below. Back and forth with Subaru and eventually I get to someone higher up on the chain who says the car needs to be torn down in order for them to truly decide. Im skeptical to authorize the dealership to tear it down as I dont want to get stuck with the bill when Subaru potentially leaves me in the dust after. So the lady (Linda **) was very helpful in the sense she offered to split the cost of the tear down with me granted they deny me any further warranty claim after it was diagnosed. I reluctantly agreed to this based on the fact that I thought for sure they wouldnt just leave me hanging.Well upon tearing it down... the dealership indeed found out that it was a blown engine. Again. Who would have thought that the same faulty engine they replaced the last faulty engine with would have blown again? This car is absolutely notorious for blowing motors AND especially in cylinder 4. Where did mine blow? You guessed it... cylinder 4. Where did it blow the first time when Dave had it? Again... cylinder 4. Subaru comes back with a complete denial of any responsibility and refuse to help with any sort of help with the repairs. To their credit, they still were standing by their word of splitting the cost of the tear down. The labor was 1300 dollars. Leaving me with a 650 bill and them a 650 dollar bill. Now after the 200 dollar tow, the 300 dollar rental car charge, a last minute plane ticket to get me home while it stayed there... Im at my wits end. Next up will be to ship it to North Carolina (900 dollars) and begin the fix myself (another 3,000 or 4,000?). I am not a rich man and simply cannot afford to dump this much money into a car I still owe money on. I bought a Subaru worry free and never in a million years would expect to be going through this at 40,000 miles. Its just plain unacceptable.Anyway, Point of the matter is I am out of warranty technically but then again... Im still WELL within my miles limit. A quick blown motor Subaru Google search will show you that they have countless amounts of cases where their engines blow. It is not uncommon for their cars to blow 2 engines in under 50,000 miles. The fact that this is so common only leads me to believe that there has to be some sort of lawsuit I can look into to forcing them to make this right? I am absolutely blown (no pun intended) away that such a massive companys reputation is only worth 650 dollars to them. I have since accepted that Im going to get stuck with the cost of the repairs and I offered them an easy way to compromise. I asked simply that they pay the full tear down price and offer the OLI (owner loyalty incentive) of 1500 that they originally tried buying my best interests with. Not that I ever plan to use it, Subaru might as well be dead to me as a company... but I still want to them to own up to that.To recap, they offered 650 of the 1300 tear down and the OLI. Im simply asking for them to pony up, attempt to save face of their awful company and make things right in the simplest of ways. 650 dollars more? Come on, Subaru. Really? Does anyone have any similar stories they could share that have or havent ended up in their favor? A company as big as Subaru should be ashamed of this mistreatment. This engine issue has been publicly acknowledged by them through press releases and this is most definitely not an isolated issue. Thanks for reading and I look forward to any replies or comments. My email is ** if you would like to share anything privately that way.

I bought a 2015 WRX and Ive driven it less than 10,000 miles and I already burned the clutch 5 times. This is ridiculous since Im 43 and I drive stick. Subaru only replaced the first repair. What is ridiculous is that I just got my car out of the shop today and it burned again in less than 9 miles. I dont know what to do at this point, I cannot afford this car anymore. Any suggestions?

Just wanted to give feedback on my new purchase: Gateway Subaru Delaware. Pros: overall satisfied with my purchase, this was our 3rd Outback (2008, 2011 now 2015). Changes promoted purchasing upgraded Outback. 2015 purchased with every option available. Eyesight option just great! Cons: GPS not as accurate as my Garmin portable. Had I known the lack of function & accuracy I would left it out from my purchase.

Subaru Forester 2015 got broken windshield after 1 1/2 years. I went to a glass dealer who contacted Safeco Insurance who approved replacement. Then 1 year later, the EyeSight started giving trouble. Eventually it quit working altogether. The Subaru repair place said the problem was an aftermarket windshield I had purchased and they would not fix the EyeSight until I replaced the windshield with a Subaru brand windshield which cost about $1000. The Subaru man said the glass and insurance companies all know about this. But the glass companies say they have no problem with aftermarket glass and Safeco says they take no responsibility unless I use one of their approved glass companies.So now I have a Subaru with no cruise control with all of the companies telling me that the EyeSight problem is my fault because I didnt know to get an official Subaru windshield by an approved Safeco installer and they wont fix the EyeSight until I make everything right again at my trouble and expense. I dont believe the windshield has anything to do with the EyeSight failure.

I own a Subaru XV sport. Bought in 2016. Performance is good. Bad experience and disappointed. Recently found that the air cond Cooler Coil leak and the music player shorted. Spend large amount of money to replace both at the same time. Never in my life I have such an experience after owning about 10 cars throughout my 20 years. What a let down. I check with the sales guy and found out that I am not the 1st. Means there are flaws. Both is out of warranty. Also.. I Cannot imagine that major problem could have occurred in a Japanese car with a short period of time. Even Proton which is famous of problems does not have such major problem. Sincerely hope that the management to seriously look into such problem. What a let down.