I have a 2012 Genesis with 42,000 miles on it and it blew an engine. A piston rod broke in half. Hyundai refuses to cover it under the warranty because they claim it was out of oil. I just had it serviced, but not by Hyundai, and there was oil in it. In fact when the rod broke the engine spilled oil all over the road and the tow truck. Even the dealer confirms that. But no the supreme judge at America Hyundai says no oil, no pay. The warranty isnt worth the paper its written on!!! Never, ever buy a Hyundai! The experience is bitter beyond description.

Mon, 10-14-19 hybrid system failure. Roadside assistance arranged for vehicle hauled to nearest dealership...one where we purchased it 11 mo prior in Montgomery AL, the dealership is 45 min drive from our house...Hard to reach ppl via ph for info re our car--during one call, informed us only 2 certified hybrid techs, both unfortunately had fam emergencies this week, had to leave early-- one day told us the electric water pump being replaced, another day told didnt need one. On Fri 10-11-19 the service advisor called to say it was ready, that the code for water pump was old, they cleared as per techline instructions then a driver (never found out who drove it the 53 mi since i was told the name would be on receipt but it wasnt...it was not a service tech or advisor, just a driver) Did not feel comfortable picking it up since nothing was fixed & expressed such to the advisor but was assured it was ok. Gut saying this not sound right, called Hyundai customer service and explained situation. Was told the info being sent to a case mgr who would be in touch in a couple of business days. Well, on Mon 10-14-19 the hybrid system failed. This time on a busy highway in morning traffic, thankfully able to make it off road and into business parking lot despite losing power. This time because of the location where it broke down, roadside assistance (who finally answered call after 33 min on hold) ordered it sent it to another dealership, this one in Bham AL. Because the case mgr had not made contact yet, called customer service again and rep confirmed that was right, our car had to go to Bham because according to present location thats nearest dealership, if not we would be responsible for paying. While waiting over an hour for the tow vehicle, called ahead to the dealerships service dept hoping to arrange for a loaner vehicle since this location is pretty far from my home. Customer service said couldnt do it for me, had to wait for case mgr- who was scheduled to call me the next day between 1 and 3pm...how does that help me now? (I did not get loaner while mine was in shop 5 days the week before.) Man at dealership said that they couldnt guarantee would have a car available. Floored to hear that, so next called dealership in Montgomery and explained what going on. After all, I was just there on Friday. They arranged to send someone to drive me down there for a loaner. I am grateful they agreed to give me a car and young woman who came for us was sweet, but I was shocked when she got a call from the service dept telling her to hand her cell phone to the tow driver...he confirmed my suspicion that they told him to take car down there, not Bham as roadside had ordered. I made it clear that I was not able to pay for it to go anywhere else, that 2 different persons from Hyundai said it had to go to Bham. He agreed to do as originally instructed. 2 1/2 hrs after placed call to roadside, car headed to dealership in Bham, we on way to Montgomery for loaner. (Driver was accommodating and stopped at Wendys as we requested to grab lunch.) Sonata hybrid system failed at 9:25 a.m., we finally made it back home at 2pm. Case mgr called Mon at 4:30p.m. She expressed that she was glad vehicle went to current location instead of former. Said she has better working relationship with this one. At this point were hopeful that it was all for the best...boy was that wrong! Tuesday 10-15-19 just past noon the advisor called to say scanned for codes, got same one as previous service dept but here they consulted techline and concluded the low voltage was due to a light being left on in the car, so after driving 18 mi with no issues they felt could be picked up by us. Absolutely floored at that explanation--so different from what we got from other dealership-- expressed felt even more uncomfortable driving off again without any repair done, esp after what happened the last time. It has already experienced the hybrid system failure 3x while were driving down the road at this point. Same code, totally different answers. Was told would check on it again first thing next morning and see how it does. At lunchtime Wed 10-16-19 advisor calls back to say car seems fine but he needs more info, cant find service record from Montgomery in the system. Sounds strange but we are nervous about this dangerous problem and want to get to the root cause. Not want get caught stranded on road again, so we volunteer to send copy of our invoice via email. Advisor calls back just a short time later to say he consulted with advisor in Montgomery AND the case mgr who agree electric water pump needs to be replaced. (Wow, were amazed he was able to get them both on phone in that short amount of time. But then again he works there... As a customer, calling and getting straight thru to someone is very rare. Usually have to leave message and sometimes takes days to get call back.) He says will order new pump, it wont come in until mid afternoon following day and we will need to be worked in to the schedule. So dont expect it to be ready until Mon. at earliest. Wanting to be certain this is the root of the problem, asked if that was what techline had now told him to do in order to fix it or did he just go by what other advisor said? (The first advisor had told us that if car had ended up back there again, they wouldve put one on...so, they were ok letting us drive a car that they mustve known had a good chance of shutting off on us going down the road again, then they would fix it?? So, what was that explanation about it being an old code??) Well, he replied he did not personally talk to techline. Makes us wonder why he would go off the advice from a dealership he had expressed little respect for previously? And why the case mgr would, either, especially seeing that she expressed same feelings toward them?? But he said thats the plan and to make us feel more comfortable that 3 ppl would test drive it before give back to us: him (advisor),a technician and the service mgr, even said one of them could drive it home so could spend more time with the vehicle. Hmm.. Well, later that afternoon the case manager called confirming this dealership will replace elect water pump and said Montgomery service mgr apologized for not doing so. She confirmed the part was being ordered today. She said should not expect car completed until possibly midweek...which we were fine with that time frame, even though longer than advisor had said would take, if it was going to be what needed to fix the problem. Now is where things took a strange turn. Not expecting part in at Bham dealership until Thursday afternoon 10-17-19, ironically got call from Montgomery service dept stating the car is ready. Wait, what???? Totally confused, asked if our vehicle was back in Montgomery?? No, it was not. Next, asked why is someone in Montogomery calling to tell us instead of the staff in Bham?? Well, thats still up in air... as to who contacted whom first or why they needed to in first place...your guess is as good as any. Each accused other and at this point our confidence level in either is gone. It was a very unprofessional event to be caught in the middle of. I called two times trying to reach service manager for Bham, first time got his vm, left message but no reply. After waiting a while, 2nd time called someone else answered the phone when asked operator for him. That individual put the advisor on line. It is very odd that Bham service advisor said Montgomery shouldnt have called me yet because its NOT ready. This despite the fact that Montgomery sent a screenshot, via text message, of an email Bham service mgr sent telling Montgomery the vehicle is ready. Wow, just wow...so I address this with the advisor, who explains that even though the service manager signed off on it, he-the advisor- is not done yet. This is totally confusing, so immediately called case manager, but she not answer, left her a message. Next day, Friday 10- 18-19 after advisor calls stating now car looks to be sound, we express that events of the previous day made us uncomfortable and not ready to get it, want to wait until discuss with case mgr. He says take your time. Wanting to verify what exactly was done , by whom and when, we try to contact case mgr again , but again have to leave message. Trying to call a different # for assistance was no help, was told being transferred and after 8 min on hold was disconnected. Over the weekend we received several emails inviting us to rate our experiences with the dealerships and case manager. So we did give ratings of dealerships, but replied to email about case manager that would rate her when shes finished with our case. (Hoped that would get a call returned sooner...so much for that) Did not hear back from her until Wed a.m. 10-23-19. So disappointed that the info she shared contradicted that from previous conversations. We made request for car to be returned to us, not feel safe driving if cant keep stories straight as to how fixed. Here is what we take issue with. 1) Says the ser mgr in bham called one in Montgomery to find out what was wrong with car, this is off because when he finally called today, Wed 10-23-19, stated that he was not familiar with the vehicle, needed to be clued in. 2) Now being told the pump was ordered on Mon evening 10-14-19, (recall, thats the day before the advisor said we could pick it up because left light on and its fine now). 3) She says service mgr told her car was ready Saturday (remember the fiasco on Thursday the 17th, the email he sent replying the car is ready? Same day tried calling her but no response). So, who are we supposed to believe at this point??? She asks what we want from Hyundai? First time asked that was on first call way back on 14th, told her want car fixed correctly. Not convinced that happened. Techline was referenced several times but weve been told we cant be given any contact info for them so we can verify our car care was handled in most appropriate manner...we want any info techline got from either dealership and what info they related to them. Customer service says we can and should get a second opinion of not happy, but we have to pay for it. Our request is that they return our vehicle back to us, so we can do just that. We asked for it to be towed back, but they refused. We are not confident in the service provided at this point, would hate if mishandled and it ends up shutting down again on the road. Advisor says he confident enough to drive it back to us, but not enough employees avail for one to drive him back to dealership. Ser mgr says needs to think outside the box with our request...it would make other customers jealous if did for us and cant for them.... That was the last weve heard from anyone about it...That was on Wed 10-23-19 when told going to discuss with general mgr of dealership and get back with us... Reached out to general mgr of Montgomery dealership who replied to our online reviews, but he has not return our call either.

We were driving down the road and the wheel broke. All studs were still fastened to the car and the wheel sped by in the ditch. Two OPP officers said they had never seen anything like it. I went to Orangeville Hyundai to show only. They were very ignorant and told me that it wasnt their fault and would not talk to me. So I told them they were pretty ignorant and I was going to get in touch with you. They said, Good; just do that. If you guys are all that way, I will not be buying a Hyundai again. We could have been killed. My car has damage from the wheel coming off but all I was trying to do was maybe save somebody from a wild ride like I had.

Almost got killed in Tucson. Wife and I driving home at 11.30 pm. All electrical cut out on major highway. We got power on after 2 min. WE WERE LUCKY THAT WE DID NOT GET HIT. IT STARTED THIS PROBLEM 2 WEEKS AFTER WE BOUGHT THIS CAR. Have had it in the shop and they say nothing is wrong.

I traded in my 2013 Kia Optima SXL for a 2015 Kia Optima SXL. I used the $5850 left after my payoff as my downpayment on a lease. I was in a horrible crash two weeks after and the car had 586 miles on it and it was totaled. My insurance said the car is so new they werent depreciating it, but Hyundai only says I will get back $3986.45 so I now have to lose part of my downpayment. My insurance handled this in a week and I have to pay out of my pocket because Hyundai says it will take about a minute to give me what Im due back! They have their money right away. Gap insurance obviously isnt worth it if the car is new.

I really should have taken Hyundai up on their return policy! October, 2017 I purchased a new Hyundai Tucson Sport. Salesperson told me that vehicle had Bluelink with remote start and all other features! Waited for car after purchase (5 hours by the way) and took it home. Tried to register Bluelink, only to be told after an hour that the vehicle is not equipped with Bluelink. Phone call to dealership (should have returned it)... they agreed to install a remote start. They installed a rather goofy remote start. It actually went off when I entered the car to try and drive. Long story short, after numerous problems with the car not recognizing the key fob and the alarm randomly going off, they removed the remote start (as they could find no other cause).Fast forward, now my year old car will turn over upon push start, and simply turn off. This has happened over 8 times now. Taken it in to service department and told we cant get it to do that, we cant find anything wrong. Next time, just have it towed. The next time, 20 minutes trying to start - call for tow truck (cancel class I have to teach because I am late). Tow truck arrives & says I have to move your car and what do you know, the car starts! I drove it directly to dealership. I told them keep it, drive it, find out what is wrong and fix it. That was Tuesday. Saturday, nothing - I went and got the car back. Emailed Hyundai Consumer Affairs - given case number with someone will contact you within 3-5 business days. Today, car wont start! Late for work and car still sitting in my driveway! I took video and forwarded to dealership service dept and Hyundai Consumer Affairs indicating I want a car to drive (as I am paying for one that is not driveable) until they find out what is wrong and fix it! That was 3 hours ago... still no phone call or reply of any kind! This was my first and last Hyundai purchase. I will never buy Hyundai - and may end up having to sue! So frustrated!!! I should NOT have to ask for a car to drive, when my car that is under warranty - keeps being inoperable.

Since I have had the car April 2015. I had to buy front brakes and rotors 3 weeks after the purchase for inspection. The dealer told me they dont have to replace the brakes for Pa. inspection. How can they sell a car with bad brakes. Also this car has an issue with the tire pressure sensor no matter what pressure you have. And now I am getting a fuel sensor error causing the check engine light to come on. I am scare that with the sensor for the fuel may cause issues with the fuel gauge and not knowing the amount of fuel you have such as reading 1/2 fuel and being empty. This needs to be addressed via Hyundai to repair this asap.

Key fob falls off a lot. Unlike other fobs the key does not fold out, it is an L-shaped key that slides right out of the fob when pressure is put on the small button which protrudes from the fob approximately 1/16 of an inch and releases the key. All other buttons are recessed. It has fallen off in my purse, in my pocket, on the floor of my car, while opening the door of my car, under my desk, off my keys as I picked them up off the seat, and I have even found it on the floor under my key hanger by the door. My husbands has fallen off in his backpack while setting the keys on his desk, in his pocket, and while opening the door.

My 2006 Sonata with 38,000 miles developed a bad engine noise. I took it to two dealers in Rochester, NY and it was diagnosed as a defective part in the hydraulic system, keeping chain tension. The cost to repair was $1000. Not something that should be happening on a car with only 38,000 miles. I called Hyundai Customer Affairs and they would not accept responsibility for the problem. This car was passed from father to daughter due to death 4 months earlier and as of 2004, the warranties do not pass to the beneficiary. If the father still owned the car, it would be covered. Last Hyundai we will ever own. We will be getting rid of the car.

There is an existing problem for about 2 3 months and its not getting better. There is a burnt smell when the heat is on, dewy film on front windshield. I can clean the windows and its back in a few days. I constantly need to drive with the windows down for fresh air and unable to have passengers due to health and safety concerns. The problem seems to be coming from the vents on the dashboard (right below the windshield) regardless of whether the heat is on or off.I tested my theory by covering the vents for 2 days while driving and the symptoms below decreased. So the vapors that are causing the problems are coming through those dash vents which make sense considering the above problems. I turned on the defroster on 5/8/13 after the car sat all night and smelled antifreeze for about 2 minutes from the dash vents. Also I did some internet research and found some common themes with the 2012 Sonata GLS: PVC collapsing and causing fumes; vapors to back up inside the cabin; antifreeze vapors coming through the dash vents. The vapors/leaks were not detected through the pressure test, they were found through a manual check.Symptoms experienced by driver and/or passenger in vehicle are: dizziness; extreme eye irritation and burning; headache; taste buds dull out and when they return hours later, its almost a sugary taste; nausea.

The vehicle provides plenty of power & significant gas mileage & is equipped with numerous features that would have been options in other vehicles of this type. I have owned a Hyundai vehicle for the last 21 years in a row & would never consider another brand. Every vehicle I have owned in that time has provided excellent gas mileage, low maintenance costs, high end standard features & the best overall value in the industry.

If you have a Hyundai do yourself a favor and give it the hell back. Hyundai motor finance is by far the WORST company I have ever had the misfortune of dealing with in my life. Their customer service is horrible, their supervisors are a bunch of rude and condescending jerks and the company as a whole is crap. If they did their jobs at all and gave a damn about their customers maybe their ratings wouldnt be so bad. I lease a car through Hyundai, last Friday I was pulled over and given a ticket (luckily my car wasnt impounded!) because my registration was expired 2 months! Hyundai never sent me the paperwork to renew it so I had no idea it was even expiring. I called them, they told me it was my problem and my responsibility. What?! The car is leased to HYUNDAI! I cant walk into a DMV and ask to register a car that isnt mine without the damn paperwork. Hyundai told me that they never got the paperwork from the dmv... Ok... So your company doesnt look into it. No, we dont do that. Thats the response I got. Basically Hyundai believes they are not responsible for anything. So screw me right? Screw the customer... I pay almost $400 for this car a month and I havent been able to drive it since last Friday! I told Hyundai they should be responsible for paying the ticket I got because it could have easily been avoided if they did their jobs properly and provided the customer with the paperwork. I was told Im responsible for it and its in my lease. Well people of hmfusa my lease also says (Unless the interest or penalties are a result of our negligence).So since Hyundai mysteriously never received the paperwork from the DMV they dont look into it, thats basically telling me as a customer to go screw myself. P.S. I called NJMVC, they sent Hyundai my paperwork. This company gives 0 compassion to its customers that spend all this money and when the customer has an issue we receive no help on fixing it. Friday I was told they dont know why I never got the registration form and that they would send me paperwork priority so I could go to the DMV and fix it. Monday I checked the mail and still nothing. I called them again and the lady told me it was just sent that morning. What?? Ok, now its Wednesday, I STILL have nothing. Called again and the lady told me yet again it was sent out and now I SHOULD have it by the end of the week. What happened to priority? The request is priority but the mail is regular shipping. Why the hell is it sent regular mail if you can see its something I need asap. In order to send overnight we need the customers FedEx account. What?! What normal person has a damn FedEx account? That is the most bs excuse Ive ever been told. Go to USPS, ask to overnight it and bam. We dont do that. HMFUSA DOES NOTHING! This company can be run by ferrets and function better. Customer service is 0 and the company could care less about its customers. Never again will I get a Hyundai. Ive never had a worse experience in my life with a car company. How do they expect people to get to work, go to the grocery store. God forbid I have a medical emergency. Oh well, I cant drive the car. This company is such dirt and could care less about its customers. I have had no answers except the same garbage over and over again, Its on its way, were sorry for the inconvenience, we dont do that, we dont do this blah blah blah. This multi billion dollar company cant spare to pay the cost to overnight a limited power of attorney to a customer so they can get their problem fixed. Nope, screw the customers! Dont ever get a hyundai!!!

On Memorial Day, I purchased a Hyundai Tucson Sport AWD 1.6L Turbo. This is my first time purchasing a Hyundai and I really made the purchase because of the warranty. Now I am having buyers remorse. The vehicle I purchased drives great on the highway, but is not easy to drive in city traffic. I experience a lot of hesitation and jerkiness when pressing on the gas pedal to accelerate from a complete stop. I have complained about this to the dealer and was told I need to get used to the gas pedal because that is the nature of the turbo engine. I have also experienced a lot of static on FM radio stations. The owners manual mentions that static does not mean there is anything wrong with the radio, it is just a poor signal coming to the car due to distance from the tower or perhaps trees or buildings blocking the signal. I have even experienced outages when I tune into XM stations using Sirius. I will get silence for up to three minutes. The dealer told me to bring it in at my convenience and they will check out the radio, but I have a feeling if it does not act up while they have it, they will just re-iterate what the owners manual says. I have never had these issues with any of my previous vehicles, so I think these are design issues with this model. I am not a happy Hyundai owner to say the least.

We have 105633 miles on the 2006 Hyundai Tucson that failed (engine overheated) in the middle of highway when my family with two small children were traveling. No warning and it was an abrupt stop. Called 911 and emergency responders pushed the car to the side. We towed to a dealer who said head gasket is blown and only fix is to replace engine. To further diagnose, the dealer needs approval from Hyundai but, Hyundai says, they will not do further diagnosis because their warranty covers only up-to 5 year and the vehicle can fail after 5 years. They insist there has not been any manufacturer recalls but, I asked them how do they know if there is no recalls if they dont diagnose? Their response was even worse than the ordeal we have gone through. We were almost killed driving this vehicle. Never buy a Hyundai that can only last for 5 years and get killed.

I bought a brand new Tucson 2016. After I drove it for less than 800 miles the Check Engine light came on. I took it to the dealer and was told a pin fell inside the engine and broke it. Dealer offered to replace the engine. Because it was a new car I refused. So, after a lengthy fight Hyundai finally agreed to give me another new Tucson. Phew... wait, I am not done yet. 2 weeks later I took delivery of the new Tucson and guess what? 1200 miles later, the car just stalled and would not start as I was driving in the middle of the highway. Now that was scary, in the middle of the highway at night! Luckily there was a state trooper nearby who was able to redirect traffic around my car while I waited for a tow truck. I had the car towed back to the dealer.After looking into it for about 2 weeks, they finally called me to tell me there was another problem with the engine and it could not be repaired. Again, Hyundai has offered to send a replacement engine. This time I refused and am currently fighting them for my money back. Consumer beware of the 2016 Tucson, they are junky.

We were prepared to pay cash for the car on 12/31/11, but we were told that we would get $500 more off the car if we financed and then we could pay it off. So before we received the coupon book, we sent in an estimated amount for the purchase price plus estimated interest. The next month we received a bill for $11.23 for the difference of additional finance charges which we paid. For the past week, the autodial collection people have called us at least 15 times (over 5 times on 3/26), looking for the monthly payment of $839. Finally, my husband was on hold for over 20 minutes waiting to speak to a supervisor who said our account was paid in full. We have continued to get calls since then for the same thing. On 3/37, we got 2 more calls. I am not that happy with the car to begin with. The gas mileage is way under what was represented. After the experience with the finance people, I will never buy another Hyundai. Also, the phone representatives were rude and the auto-dialer put us on hold several times after we answered the phone. What kind of customer service is that?

Update from last post. Nothing new on positive side other than more wasted time and lets say more salt water in the open wound. They call me back like they were concerned to follow up on the outcome. Follow up, I scratch my head as they said they wont cover what they have known was an ongoing issue even a class action law suit over the very same paint issue. Sorry you are outside the warranty period. I asked, Why are you wasting my time to only say what you said the last time. They make a car. They have a known issue with the paint adhering to the car. They dont tell you or post about it so you can stay away from buying a car with an issue. So you buy a car only to have to spend over $1200 to have the car roof stripped down and repainted. That people is a company that truly understands customer service. They dont stand behind their product when they know they have had an issue, we as the consumer have to pay for it in the end. ONCE AGAIN AND LET ME BE CLEAR I WILL NEVER EVER PURCHASE A NEW OR USED CAR THAT IS MADE BY HYUNDAI. If I sound upset you are correct.

On two occasions during the past three months the battery in my 2011 Sonata Hybrid with 31000 miles has had to be jumpstarted by AAA. After the last incident last week I took the car to the dealer where the car was purchased and the battery was shown to be in perfect condition. I was told that if the dead battery problem occurs again, I should not jump-start the car, but have the car towed in to the dealer for diagnosis. Obviously an electrical problem exists, and towing the car to a Hyundai dealer will obviously be a problem, particularly if I am out of town on a weekend. I dont believe that I should have to bear the cost of travel to my home or hotel costs because of a problem due to a Hyundai fault. Because of this problem, I cannot risk travelling out of town. Please give me some advice to deal with my dilemma. Apart from the MPG issue which I have accepted, THIS is a SAFETY matter that requires a response.

On June 2020, I purchased a Palisade 2020 at Lougheed Hyundai. The car was purchased new. I quickly discovered that this car is in fact was damaged during the manufacturing process. Or, this may have been the result of damage incurred by workers at Lougheed Hyundai, which was then covered up. After a few days of having the car, I went to an automatic car cleaning service. After completing the wash, I noticed discoloration on the car body near the wheels (near the back passenger door) because its paint peels off.What bothered me with my experience at Lougheed Hyundai is the terrible customer experience and the general manager doesnt care of the customer. He offered me to repaint that part which is included in the warranty or he can replace that part of my car with a another new car!! So it might have been happened for my car before I purchased it. As a new Hyundai customer this is a very disappointed experience which I never had with different manufacture.

I am a disabled Veteran who purchased a 2011 Hyundai Santa Fe from a dealership in Lawton Oklahoma and long story short, my girlfriend was driving her niece home in my new truck and the back axle snapped which caused the brakes to not respond and an accident was a result and thank God everyone was alright, The accident happened because She was driving towards a four lane intersection and she heard a pop and began to loose control of the vehicle, she never managed to get control before she was struck by another driver on the same side that the axle just snapped. She heard a the tire pop after she was hit in the intersection along with her niece that is a toddler in the back. The reporting officer gave my girlfriend a ticket saying she failed to stop at a red light, Instead of the truth Vehicle Malfunction: My insurance company adjuster said that he can tell by the dent in my rim the tire exploded after the accident. Hyundai has had me waiting for them for almost 5 months of payments plus insurance and told me since Im filing the complaint I cant fix it until the claim is fully investigated. Im still waiting and this has ruined many things for me these 4/5 months, not having a vehicle. Ive been very patient but this has been a huge inconvenience and I no longer want my vehicle. I feel my Truck is poorly made, and unsafe, and I cant be paying for a vehicle that just sits in my yard. Not to mention all the court cost due to the ticket!

I bought a 2011 Hyundai, I was the second owner. As I was going to work I pulled out onto a main highway where the motor made this horrible noise and stopped, leaving me in terrible danger. People helped me push the car to get it backed off to a bit of safety zone, I had to have it towed to a garage. This car had 82,000. miles on it, it seems the motor was gone. It was then towed to the dealership, where it sat for 4 months before anyone even took a look at it. I keep calling them frequently about it and was told, they had so many cars before me in line they didnt have time to work on it.I had to find other means of transportation for work and other necessities. Only to be told because I was 2,000 over the second owners warranties that Hyundai refused to replace it. They had a class action suite against them, I was notified, but didnt have a problem at the time I was notified. Why would I spent $6,000 for a new one of their motors when the one I had was no good? I was told of others the same dealership that they had replaced motors with the overage mileage. I had expected to drive this car for at least 200,000 plus miles. Just goes to prove not all Lemons are yellow!

I love my Hyundai Tucson. I love the performance and durability. It is a 2016, and I love all of the added features. Since I am 75 years old I particularly like the warning when I want to change lanes, that there is another car beside me. I also like the backup screen especially at night, and a warning if a car or person is coming behind me.

I have a Hyundai Elantra 2006. The air bag light came on without a reason, and when I checked with Hyundai maintenance in Jordan, they said that we should replace the airbag computer and now its broken! It got broken without a reason! This will cost me $750! They cant reset a light or a computer?

I own a 2013 Hyundai Sonata. On September 29, 2021, I had my oil changes. I was a thousand miles early but the oil light had come on. I asked the service station to check why my car was lagging when driving. Ive been going to the same place for years to get my car oiled. Not a Hyundai dealership. He told me that my engine is ruined due to the engine burning oil, the tip of the oil dipstick was burnt. I left to go home and my car died. I had it towed to the closest Hyundai Dealership which is the dealership in Palatine, IL.The next day I went to the dealership and dealt with Kyle ** (Im not completely sure that is his last name). Kyle is at the front desk of the service area. Kyle told me its probably going to take a month and a half & I should rent a car and Hyundai will pay $40 a day. I rented a car from September 30- November 1. On Monday, October 7, 2021 Kyle texted me and said they are looking for Update/recall 953 ECM, & said the recall was not done so my car does not qualify for the warranty. He took less than 30 seconds to tell me my car was trash & he’s just telling me what he’s been told & that I should contact Consumer Affairs!!! It wasn’t a big deal to him!! I take very good care of my car, I have all receipts for the service I have had done on my car from the places Ive had my car worked on. Needless to say I was so upset and not happy with that answer, my car has 68,000 miles on it.I have the phone number of the salesmen I bought the car from in 2014, at McGrath City Hyundai in Chicago, IL. His name is Frank, I called him and he agreed to help me since I received really poor customer service at the Palatine dealership. Kyle was less than professional or helpful. On one of the visits I made to the Palatine dealership he was so disrespectful, as he was walking away and his back was to me he said get your car out of here or Ill charge you for storage. I did let him know I was now going to be working with Frank who was going to work on my behalf through the Gurnee Dealership.Kyle was not going to let me get things out of my car until I paid $165 in diagnostic fees. I was told I didnt owe any money. Kyle did call me back and told me I dont owe anything. I can get belongings out of my car. On October 13th Frank told me he was going to have my car towed the next day, October 15th Frank said I have to call Palatine and pay a $100 fee Palatine would not release the car to Frank at his Gurnee, IL. location. I went and signed a release and was told no charge.On October 19th Frank said they were busy at his dealership and couldnt get my car. On October 20th I texted Frank & He said hed call me in 20 minutes, I never received the call. On October 22nd I sent Frank a text telling him I didnt want to bother him but I need some answers. He replied in the text that he was on the phone with Hyundai, he would text me in 5 minutes. He was almost done, never texted me. On Monday, October 23rd I texted Frank to see what was happening. He replied in a text shortly and never called or texted. On Wednesday, October 27th I sent Frank a text asking him or telling him if he cant help me please just be honest, I am desperate for answers. He emailed me back saying they just emailed him 2 hours ago that they have a conference call at 9 the next day. He said hed have a definite answer by noon, he never called me back.Frank told me about updates being done. When they are received has to be done in a certain time frame. Even if Im not aware of the updates, I didnt get notices on all the updates. Frank then gave me a phone number to get reimbursed for the rental Customer Service Specialist 714-887-2553 I have left several messages and I am not getting a return call. He had e email him the receipts. Here it is November 8th, Im no better off than I was September 29th! Frank is now at The Gurnee dealership. I called the Gurnee dealership to find out Franks last name and the person on the phone said he was new and didnt know his last name. I do have cell phone numbers for both gentlemen. I started working with Frank on October 7th. I really thought Frank was going to help me with my car and I appreciated him saying he was going to help me but he really just wasted time and I do wish he wouldve been honest with me and told me he cant help me. I had sent Frank my drivers license, bill of sales & known updates done at a Highland Park, IL. dealership. I have copies of text messages.Consumer Affairs did call me once, I missed the call they said they would call back and they have not. I am amazed how uncaring and unprofessional this company is. I have left several messages with no response. I am so tired of Hyundai taking advantage of me. I will NEVER buy or recommend to anyone buy a Hyundai. I have never experience a situation as bad as this in my life. Hyundai is not a stand up corporation in my eyes. They are failures. TOTALLY TAKING ADVANTAGE!

I purchased my first Hyundai two years ago! After hearing nothing but glowing reviews about the company and the cars dependability. Sadly I cant say I have seen any of that! After 12+ trips to your dealerships for service issues this purchase has left me with nothing but regret. I have taken my vehicle to two separate dealerships in Nashville in hopes of receiving better service. I have time and time again been left disappointed. The car dies while driving down the road and all anyone can tell me is that it must be bad gas or Im letting it get too low before refilling. They have even given me lesson on how to pump gas which is an insult to my intelligence. My touch screen dash went out only to get replaced with a dash that was even more broken than the one I drove in with. I was left to drive around with a none functioning dashboard till yet another could be ordered. Recently after taking it to an outside mechanic even more issues were brought to my attention that in all the times your dealers have had the car were never even mentioned to me! The recall work on my rear brakes (which I was never even informed had been recalled!) wasnt holding up my rear brakes were still malfunctioning and causing wear to my front brakes. In addition to the fact that my cars rotational tires were on backwards! It saddens me to think a company so well noted for its customer service in the twelve times it had my car never took the time to even look at my car long enough to notice such simple things as tires and brakes! This level of neglect has made me feel unsafe to drive a car from a company who can take my safety and the safety of others on the road so carelessly for granted. I initially purchased the car for 16,995 before taxes and now less than two years later they are telling me the value of my car is a mere 8,995. Seeing as how no one has stepped up and taken accountability for these issues it seems my only choice is to go online and post reviews. I just dont understand how this level of service has become acceptable? What happened to your morals and value?

I called Hyundai assurance re my Tuscon. I bought a two year lease. I am covered. I called 3 pm to make a case for towing later in evening. I called at 9 pm to have tow. The guy came and said he cant do it because it is parked behind a car and in front of another. He left me stranded. I called hyundia back. They told me stop complaining and hung up. This is useless totally. I waited till 7 am to call my Geico who picked up car no issue and dropped it at service. When I called them in the morning they said I have no coverage cause I live in burrows. Seriously disturbing. I like my car but the poeple and service are zeros.

If you are reading this - please do not finance with Hyundai Motor Finance. A year ago, I am leasing a Hyundai Elantra 2013 and the car was a total loss. So my insurance call HMF for the selling amount so they can pay the car off. That was on May 27, 2014. Today is Jun 27, 2014, a month later. My insurance call them so many times and send them the information about the loss four times and HMF still saying every time when I call then that they not received anything. I told them I want to speak with a supervisor and they say that they do not have a supervisor available and they just hang up on me so many times. This company is a joke and have very bad customer service especially in the recovery or claim department. Today is Jun 24, 2014 and they still not giving the selling amount to my insurance. This company is so disrespectful. I will never buy a Hyundai again.

My husband and I bought a 2015 Hyundai sonata and back in June, I locked my keys in the car and called their roadside assistance and a man came out to get into the car. Well he did alright, causing over $1600.00 and I got a big run around concerning it. He also damaged my sisters 2015 Hyundai sonata as well causing over $1200.00. When she contacted Hyundai about it, they told her to contact the private companys insurance about it. She did and was told too bad. At the time of service, no one knew the guy seemed to be intoxicated, informing my sister and myself they called him away from a poker game. Well, they sent me a check for a little over $1300.00. As to date, my sister never received a dime. As for Hatfield Hyundai or any other Hyundai for that matter, we are done. This was not our first Hyundai (brand new) but our 3rd on and I might add the night we walked in and bought this new we also sold two more for them that night. My sister and her daughter bought one too. I will not because Im still having issues when I apply the brake or just to accelerate. I feel a weird shimmy and took it back in, they say thats normal. Well if it is, how come I never felt that on the other brand new ones we bought? I took the Sonata for a seat belt recall last Friday and had the worst service ever. Now receiving e-mail from service manager because he covered a tub of paint on bumper and hood, and the side step panel is coming loose. So he emails me concerning my ratings on a survey, telling me how bad my ratings hurt him. Really? Now he says hes paying for both services when the car is still under warranty. That piece has been loose for a long time and I was busy trying to some results on the damages done to my sisters and mine cars. Buyers Beware. If you want a new Hyundai go to DESSIS, they at least care about your needs.

I purchased a brand new Hyundai Tucson Sport in December 2019 off the showroom floor. I paid cash for it. In February there was a clicking noise so I took it to the dealership. After diagnosis they said that a rod was coming loose and they would have to replace the motor. I only had 2000 miles on it. I should say Im 70 years old and I treat my vehicles with care. After replacing the motor it never ran right. I talked to the service manager and he lead me to believe that a rebuilt motor could have been put in it and could not confirm to me that it was a new motor. After taking it back due to low power I got frustrated with Hyundai and I traded it in at CarMax on another brand of SUV. Ill never own another Hyundai again.

Worst experience of my life. I bought a 2017 Veloster, drove it off the lot with 6 miles. Within a year I’ve had my power steering column replaced, the motor for my sunroof and my MOTOR BLEW AT 28K MILES! If you have any work done to your car, expect not to hear anything for 3 weeks and them keeping your car for 2 months! The techs there take everything as a joke, and laugh about how many problems you have with their cars. One of the techs even stated if we told you how bad they are, how would we sell them? I took my car there the month before complaining that it was driving weird, they never even test drove it and stated everything was perfect yet a month later I was left stranded on the road, yet again. Please whatever you do, stay far away from the Tampa Location and Hyundai ALL TOGETHER!!! Worse choice I ever made, I regret buying that car!!!

I purchased a brand new Sonata, 2.0 Limited edition May 2016. I have 1,032 miles on the car. I was backing out of a parking spot when the power steering failed. It took roadside assistance 2.45 hours to get me and tow my car to the dealership. This happened July 16, 2016. Today is July 26 and the response that I am getting from the service center is that there are major computer problems thats causing the issue and they are working with technicians from Hyundai to get it fixed. They do not know when this will be done. I did some research and saw that there was a recall on the same vehicle prior to the manufacture date of my vehicle. I also experienced an issue with the ABS brakes. When I am stopped in traffic the brake will release and I have to press harder on the brake for the car to stop rolling. Oh, this is also caused by the computer failure. From what I have read thus far on this site, and carcomplaints.com this seems to be a reoccurring...major issue and it appears that Hyundai does not know what or how to fix it. I am very upset about this whole situation right now. Paying for a car that I cant drive. Im concerned that this will continue to be a safety issue and Hyundai has no idea how to repair it. In the middle of dealing with death in the family and having to travel out of town, I was given a loaner, but they did not want me to drive that one out of state (NC), so they gave me a rental. Its a 2016 Hyundai Sonata and would you believe that I have to go trade that car out for another vehicle today because the engine light is on. I contacted Hyundai myself to see if I could get any answers, they said they were unaware of the issue and opened a case. They said they will allow the dealership 3-5 business days to respond and would get back with me. At what point does this become a serious recall issue and we as consumers get this resolved.

I was a Hyundai customer for almost 15 years. I really liked my 2015 Genesis and was looking to get another Hyundai potentially upon turning in my lease. The dealership I leased from called me constantly to bring my car in early and told me I could get a better lease. I went into the dealership and they had nothing to offer me for a better lease that was close to the car I had and in fact they were quoting me a $150/month more for a lesser vehicle! Even after I left the dealership without a deal the same dealership kept calling me to come in as if they didnt know that I had gone there already. Terrible service! On top of all that, I tried returning my lease after finding a better deal and service at a Mazda dealership. All the local dealerships refused to take my car in at first! Finally, after a variety of different calls I was able to get the closest dealer to take my car in. Such a ridiculous process that I would probably not lease another Hyundai again.

Many issues from engine failure (they did replace the engine) to warped brake rotors (will not honor warranty to bad struts and noisy front suspension). Called Hyundai and their field reps are useless and Hyundai just does not care about individual customers - what they are concerned with is the perception that they have the best warranty and care about their customers - not the actual act of doing so. I have owned many brands of my 50 years, but never experienced anything like this.

From yesterday tried register complaint. After big circus I have registered complaint today, Complaint No: **. But till now no one came from roadside assistance team to take vehicle from spot. This is worst customer support. No time value just telling lies to customer and no values for customer complaints in Hyundai motors. I made big mistake by choosing Hyundai :( Please improve your customer services ASAP. 1/10.

In September 2011, I purchased a 4 ton truck from Hyundai East Rand. I was told that the truck was 4 tons and therefore it could carry a load up to 4 tons. Upon receiving the registration documents I realized that the truck was registered as a 3 ton truck. When I inquired about this, I was told by the sales person, Allan, that this was a fault by Korea. Apart from them selling me the truck under false pretenses, the front cabin of the truck is not straight, the radio keeps skipping channels and switches on even when the trucks ignition is switched off. The truck is sluggish and doesnt feel like a new truck. The engine is rattling, the interior is coming loose and the faults just continue. I have laid a complaint with customer service, but the guy, Sibusisu, just passes the buck and sends me from pillar to post. The dealer principal, Gavin, is not interested in talking to me to sort the problem out. They have taken the truck in for 7 days to identify the problems and they havent given me a replacement truck nor have they compensated me for the loss of income. It is no fault of mine that they sold me a truck that is not up to standard. I need compensation and a 4-ton truck! !

I love my Tucson Crossover. It has Bluetooth connection, got a nice back end trunk thing, its got enough room for your kids, got side mirrors to help with your blind spot and back up camera. Also, the back trunk has a lot of room to put anything you need in. But I wish there was the lane checker and automatic brakes and the display screen that lets you hook your phone up to it so you can use your phone on your screen.

Ive leased many cars over the years, but never have I had a more negative experience than I had with Hyundai Finance. There was, apparently an end-of-lease termination charge (unrelated to the condition of the vehicle, purely an administrative/profit charge) that was identified in the very small print at the end of my lease agreement. When I turned in the vehicle along with the inspection report that showed no damage and no charges, I inquired whether there was anything owed and was told no, youre good to go.I never received an invoice of any kind from Hyundai indicating that there was a balance due following the termination of my lease agreement (5/31/2018). I was unaware that there was a balance due until my bank notified me that there had been an adverse credit report on Experian. While Hyundai called my home and left several voicemails, they failed to indicate the reason or purpose of their calls and I assumed, since my lease was over and the car had been returned, that they were sales/promotional related calls, similar to the hundreds of other such calls I receive that go unanswered. Hyundai had the capability to take direct draws on my account during the lease period. I received an email communication from Hyundai on May 1, 2018 stating that my financial obligation was complete and that the payment schedule was being deleted at Hyundai’s request.Following return of the lease vehicle, Hyundai shut down access to my online account with them; consequently I could not log-in to see details about any balance due. Although I had previously updated my address of record on the Hyundai Finance website, Hyundai apparently contacted my prior employer and sent notifications to my prior employers address, rather than contact me at my home address. As I was no longer an employee there, my former employer did not act on these communications other than to inform Hyundai Finance that I was no longer an employee.After seeing the adverse entry on my credit report, I contacted Hyundai to inquire what was going on. That is when they suddenly informed me that there was a past due amount. I informed them that I had never received an invoice and was unable to look at my account online because they had closed it and requested that they fax the invoice to me. As soon as I received the invoice, it was paid in-full within 48 hours.The people who I spoke with at Hyundai were rude and unprofessional and completely devoid of any sense of customer service orientation. They didnt care at all that I had never received the invoice. Despite explaining in detail what had happened, they refused to do anything to correct the adverse credit rating report that was fully their own administrative failure! My advice to anyone purchasing or leasing a Hyundai vehicle -- work with your own bank and stay completely away from Hyundai Finance. You will regret ever having established a business relationship with them.

On December 23, my Hyundai vehicle was repossessed. I was shocked! I double checked my online bank account and could not find any lapses in payments. I tried calling them on December 24 and of course no one was in. I kept trying and finally reached them on Dec 29. When I called them and they said their records show me 41 days late but could not give me the exact information on when I missed a payment. There was a bunch of double talk about how much principal and interest had been applied and they tried to avoid my direct questions such as when my payment is due, what my minimum payment amount was etc. This is no way to do business!!! Then they tell me in order to reinstate my loan, I have to pay $1038 plus repo fees, plus storage cost of the vehicle. Then she tells me that the repo lot only holds the car 2-5 days. That the car had already probably be sent to auction. They have violated my rights in so many ways. Just do yourself a favor and steer clear of Hyundai motor finance. FYI... they and Kia are one in the finance area. Buyer beware!

Hyundai Palisade vehicles (2020-21) have a defect with a windshield causing them to crack from minimal impact and sometimes no impact at all. There are many reports of this all over the web. Hyundai however is refusing any assistance to consumers and denying that there is any issue at all. My windshield cracked and had to be replaced when the car had just 500 and it didnt even get hit. It was a detail shop getting cleaned, etc.. Hyundai should step and start taking responsibility plus reimbursing owners who already needed to have their windshields replaced and also offer free replacements for OEM glass going forward for many reasons:1. Hyundai and Kia are related companies. Palisade and Telluride are related vehicles. Telluride has exactly same complaints regarding the windshield and Kia sent letters to all the owners saying this issue is being looked into and in the meantime offering free replacement and/or reimbursement if the windshield has to be replaced. Why isnt Hyundai doing the same?2. Almost every single complaint on the NHTSA website is about the windshield. There are over 85. This is not a coincidence! See: **3. I am sure you are also aware that there is a class action lawsuit about this same windshield issue. Again not a coincidence. There is a reason why there is a lawsuit.Hyundai should do the RIGHT thing just like KIA is doing and reimburse owners for windshield replacements especially when they are cracking WITHOUT even being hit by anything. That is a defect in your product!

I brought my Hyundai 2003 xg350 being the second owner. I really like the car but the air bag light stays on all the time. I took it to the OBrien dealer in Fort Myers for repair where I was charge $99.00. The moment I drove about a mile or more, the light came back on. I went back and was told it would cost me over $1,000.00 to get the seat out for them to find the sensor. I believe thats a manufacturers defect. They should recall those cars or fix the problem. I was charge for a problem but did not get any solution.

The controller on my rear seat air conditioner failed. The dealer (Gentile Hyundai) ordered the part on July 12, 2011. Today is September 6, 2011, and we still do not have the part, not withstanding that in our part of the country we have record heat. The service department person (Candice) has done a great job in keeping me informed when I called, but Hyundai corporate office apparently does not have to deal face-to-face with the customer. Obviously, they have a different set of customer relation values.I am now retired, but for the last 24 years of my work career, I served as CEO of various manufacturing companies. A few of these were involved with the automotive market. At no time would I or any of my executives (or any associate for that matter) be allowed to even suggest, to a customer that we could not deliver a part or parts to them in a reasonable period of time. The idea that no reasons are given for this delay, or any suggestion when it may arrive is absolutely outrageous.This is my first Hyundai, 2008 Vera Cruz AWD Limited. It could very well be my last, and I am not shy about sharing experiences, both good and bad. This is not meant to be any form of threat, only a complaint from a very unsatisfied customer who expects better. The fact that I even waited this long to register this complaint should make it clear to you that Im not a whiner. Wheres my part?

Over 30 days my 2014 model i30 with 25.000 km EPS unit couldnt be replaced and its still in the service. I basically cant drive a car which I paid to. Moreover I wouldnt like to discuss about the security issue of this part as I was driving, the wheel went off, wouldnt even turn. Thank god that I was driving in an easy road with a low speed so I had chance to park my car within a safe zone. I even wouldnt like to imagine what would happen if this problem would occur on the highway. Hyundai Turkey is behaving premature to handle the case. In this century I am not able to understand why the required part can not be delivered within 30 days while there are people touring around the world with bicycles or on foot less than 30 days. As a result of all, I dont have any other chances but to go to legal court to claim my rights and never ever touch anything called Hyundai.

It is a very reliable car. The seats are very cozy and the air conditioning works very well. But I would change the default radio it has. The radio has no bluetooth or touchscreen, it would be ideal if it had more functions like front and back camera or a GPS system and a android operating system. But other than that, the car has not had any problems and is very economic in gasoline plus it is very responsive and smooth to drive in.

My 2013 Tucson had to be towed to the dealer. It took several weeks to get the parts in to fix it but they paid for my rental for the whole time. I had to take it back because it had a noise in it. They went through the complete engine and found nothing wrong. They called in their specialist and were able to solve the problem. They gave me a new Santa Fe to drive and I really liked it. But I love my Tucson and will be keeping it but will be buying a new car in the near future. Their warranty is everything it says it is. Jason kept me informed as the worked a lot of hours to take care of the problem. He is the kind of service manager you want to take care of problems if you have them. I highly recommend them to anyone looking for a nice car for a good price and excellent service.

The 2012 Hyundai Sonata is pretty and stylish inside and out. I bought the Limited Trim with all the bells and whistles. Problems: The steering began to tug to one side while the car was still under bumper-to-bumper warranty. We took the car several times to the dealership and they could not see anything wrong with the vehicle. I was told this behavior was within Hyundais specification and that it was normal for the vehicle. This is the first vehicle that I have owned that has this abnormal normalcy. This problem has not gone away. Vibration. I cannot tell you enough how irritated I have been with this vibration. Once you go over a certain speed (Im not sure at the moment, but Im not talking of highway speed - just normal in-town speed), the car begins to vibrate. Ive gone to the dealership over and over and over. I am tired and angry that a brand new 2012 car will behave this way and the people at the dealership cant figure out what the seems to be the problem.Not too long ago, my wife and I noticed that when turning the vehicle made a certain noise as if something was about to break, as if some metal was hitting another metal. The dealership said it was a steering column problem and we had to pay out of pocket to fix it since we have put over 60,000 miles on the car. The car has gone out of bumper-to-bumper warranty. The lingering problems (listed above), I have to fix out of pocket. It will take a lot, a whole lot, for me to buy a Hyundai vehicle ever again. I loved the roominess and stylishness of the Sonata, but it seems that those are about all it has. I am very disappointed in this vehicle to say the least. My 2009 Chrysler 300C never gave me these troubles.

My experience with Hyundai is once again worst than the last. It is my 3rd disappointment with them and last, I just came out of a 3 year lease and decided I wanted to buy the car and instead of showing me my options through Hyundai Finance which I was leasing with they convinced me with lies about how being I didnt use the car much, I would have to pay more and convinced me to go with Chase auto loan, after a few days I called Hyundai Finance and the person on the phone told me, I should have bought through them which would have been close to 8k less, through Hyundai finance it would have ranged around 9k plus maybe 3k in taxes and instead now I will end up paying close to 18k.It is my 3rd and final deal with them, no one there is honest and they are out just to rob you, I should have gone with my gut and listened to my cousin and end my lease and bought through Carvana, I wish I knew the info I got from the person on the phone earlier but I thought I was dealing with honest people, anyways God bless them and everyone reading this and make sure you always ask all the right questions and if you have to take time or reschedule to review things before you commit to it or sign documents, do so, so you dont get trapped and tricked like I did.

Ever since I bought this car three years ago, I have had nothing but problems. When I turn the steering wheel left or right, in both drive and reverse, it car sounds like you are going up a roller coaster. It clicks so loud! I have replaced tie rods, CV joints, and anything else that was the cause for the clicking over the last 3 years and the car still makes this noise. No one can seem to figure that issue out. In three years, I have replaced the tires 4 times, the brakes 7 times, multiple studs and bolts, and the rotors three times. Its like the car eats anything tire & brake related! Last year I began experiencing what could only be described as the car losing power right in the middle of driving.Also when I would turn the car on, it was so incredibly loud that I thought it was going to fly away or explode. While driving it would jerk so hard to where I thought I was going to break down. It would get stuck staying around 3000 rpm and wouldnt shift past that so going faster than 50 was hard and scary because it felt like the car was going to shut down and sounded like it was going to overheat or blow up. This was brought to the attention of Laurel Hyundai and I was informed that an engine recall was opened on my vehicle, but nothing could be done until the car actually stalled out, caught on fire, the check engine light stayed on, or began showing the required symptoms of engine failure under the recall qualifications.On May 7th of this year, I was driving up hill going approximately 40 mph on a very busy road. I was approaching a stop light and when I went to start slowing down, every light on the dashboard lit up, the car stalled, I couldnt turn the steering wheel, and I couldnt stop the vehicle! The brakes wouldnt even work! I started rolling down the hill backwards and applied my emergency brake. Since my foot was still on the brake, I was able to put the car in park after it stopped rolling backwards and I turned the car off. I tried turning the car on three times and it wouldnt turn over. I tried the fourth time and the car turned on, but the oil lamp light was blinking and the check engine light was illuminated.Mind you I had my 7 year old twin daughters in the car with me when this happened! I immediately drove it to Laurel Hyundai. I was told the car would need to be tested for some sort of noise and if it failed that the engine would need replaced under the engine recall. It did fail the test and I was told that it could be two weeks or two months before they would get the new engine in and I would get my car back. I was given a rental car that got 12 mpg and cost $72 dollars to fill up each week. I did not get my car back until May 31. I only drove it from the dealership back to my house, which is less than 2 miles away. I parked the car and did not drive it again until the next morning when went to get gas. When I started backing out of my driveway, I noticed a giant puddle of oil.I also noticed that when I would apply the brakes, the brake pedal would make a noise, almost like a rubbing click, like there was air in the brake line. Not only could you hear the noise outside of the car, but you could feel it in the brake pedal. Less than 18 hours after getting my car back I had to immediately take it back to the dealership. On my way there the car started making a very loud clanking noise. I parked the car and 3 salesman, the lot manager, and another customer heard and confirmed the clanking noise and the oil leak. It was suggested that it sounded like a heat shield or even a tool being left somewhere in the engine when it was replaced. Because it was Saturday the service department was closed.I was told that I would need to just come back on Monday when the service department opened. The lot manager told me that it wasnt safe to drive the vehicle with it leaking that amount of oil because it could catch on fire. I also did not want to drive the vehicle until Monday because I did not want to make the clanking noise any worse! The lot manager did help me out and provided me with another rental to drive. I asked if the rental could be something more efficient on gas because I just filled up the last rental car that I had the day before, which cost me $74 dollars, and just put $40 in gas in my car and I was not going to fill up a third car. He obliged and gave me one of their vehicles from the lot as a rental.I was contacted on Monday and told that it was leaking oil and it would be fixed and that the noise was from bad front brakes. I just had brand new brakes and tires put on the car in January of this year so I did not believe that, but like I mentioned before, the car literally destroys tires and brakes beyond anything that can be considered normal wear and tear. I was given my car back the next day and sent on my way. On June 24th I had to take the car back because it was still leaking oil!! They fixed the leak for a second time and I was given my car back the same day and told again that the noise was from bad front brakes. A few weeks later, the check engine light came on.I immediately drove the vehicle to the dealership and I was told that the diagnostic test said it was just a loose gas cap and the light was cleared and I was sent on my way. I was a little unsure about this but I had just gotten gas the day before and was told the new computer update made this sort of issue very sensitive to the car and easy to pick up. I had the brakes and rotors replaced on the front of the car since I was told they were bad and the cause of the noise, and yet the vehicle still continues to make the clanking noise. The only issue that was fixed from changing the brakes is that there no longer is the noise coming from the brake pedal and under the car when I apply the brake pedal.On September 17, the car began driving the way it was prior to the engine replacement; trouble shifting, making the loud noise when I turn it on, lacks power when it reaches around 3000 rpm, all those same, nice engine failure symptoms. On Friday evening, September 20, the check engine light came back on and is still on. I know it cant be a loose gas cap because I havent put gas in the car since September 13. I tried to call the dealership on Saturday the 21st and no one answered so I left a message for the lot manager to please return my call. I am so highly frustrated and seriously concerned about mine and my childrens safety while driving this vehicle! Not to mention, Im very wary on taking the car back to this service department.This vehicle has had nothing but issues and 7 recalls on the vehicle, the most important being the engine which I dont even feel like was replaced. Terrible vehicle and service. I will never buy another Hyundai again. Also, Ive tried filing a second complaint with Hyundais Corporate office and the website tells me that my VIN cant be identified or is invalid even though I am typing in the correct VIN and have no issues looking the car up by the VIN on any other website. Therefore, I cant file a complaint with them until Monday during normal business hours via telephone.

I recently purchased a 2012 certified Equus. Love the car but a couple of issues. I also purchased the extended 10 year - 100,000 mile warranty. The front grill when hit by stones or something, the fake chrome starts to crack and bubble. I replace the top piece, Hyundai says its not covered. Now I have the same problem on another piece. Top of the line car - this should not be happening. Also there is a smell coming from the heating/ac system, sometimes worse than others. I have replaced all filters, ozoned the car over night, air fresheners. Nothing works and no answers from Hyundai.

We purchased a Hyundai Eon car on June 2013, Hans Hyundai, New Delhi and as of now, i.e., December 2018 it has 7,900 kms on it. We are facing the following issues with the car: (i) EPS light coming on and the power steering feels too hard - I took it to the workshop and they say the power steering module isnt working and needs to be changed. (ii) Air conditioning not working - The workshop says gas isnt there. (iii) Boot door doesnt stay open - The workshop says both boot struts arent working and needs to be replaced.To our surprise, the car which has not even been run for 8,000 kms has all the above failures. This shows the poor quality & workmanship of your product & it is not acceptable. We as customers buy your vehicle considering the reliability & quality of the cars. But if the car cant even run 10,000 kms without issues then how can we consider the reliability of buying Hyundai cars. #FaultyHyundaiEPS #FaultyEon #Hyundai #HyundaiIndia #RightHereRightCare.

Since owning my 2013 Hyundai Sonata, I have had a number of recalls (or as the company likes to call them, ‘campaigns’). The most recent includes FOUR recalls. I took time off of work to get the recalls addressed, and yet, I still keep receiving notices that I need to take the car back in for the same recalls that I got taken care of. When you call customer service all you get is the run around or told that you are being “hostile” when they question you about where the emails are coming from and you tell them you have full command of the English language or “talking over them”. I still can’t use my phone’s bluetooth as the company never updated their system with the newer phones. My navigation system doesn’t know half of the addresses I put in, and the car only has 44,000 miles in 6 years. In addition, I constantly have to put air in my right front tire, regardless of the weather. Now I have to go back because the dealer disengaged the heated seats so I can’t even trade it in until they fix their mistake, and that was after the dealer tried telling me that the recalls had nothing to do with the heated seats (which they then had to reverse course on as the tech had to disconnect the heated seat wires to put the airbag harness on). Hyundai claims in their ads that they make ‘better’ cars. Better for who? Because it DEFINITELY isn’t better or safer for the consumer. I feel that is a misrepresentation of the truth. Save yourself and your wallet! Don’t even look bother. There are other more reputable companies from which to choose from. Honestly, I think the federal government needs to look into the safety of Hyundai’s vehicles.

Since the purchase of 2006 Sonata, I have had to have seat belts, seat, sensors for air bags repaired due to air bag light staying on. This car has been repaired for air bag light six times under warranty and now will cost $325 for the same parts originally replaced. Average miles between repairs of air bag is less than 1 every 6,000. Once, there was less than 200 miles between fixes.Dealer states repair not covered under extended warranty. Awaiting call from Hyundai CS. If not covered, I will probably have to do without air bag system working because they obviously have a defective system and cost is too high to repair every 6,000 miles

This morning I found my front passenger tire completely deflated in the parking lot of my apartment complex, right as I was trying to get to work. I reached out to Hyundais roadside assistance hotline and I spoke with Bridget, who was so patient with me and very helpful. She was very detailed with me and was able to get assistance to me in under an hour. They also sent a link to my cellphone so that I could track en route where the tow truck was and how soon they would be there. Josh, my roadside assistance mechanic, was early and could not have been nicer. He was finished with my tire replacement in ten minutes or less and answered all of my questions. He also made sure I had an appointment right away to get my tire fixed/replaced. My service today was excellent and I highly recommend Hyundais 24/7 assistance program. They really made me feel like a valued customer.

I bought brand new Hyundai Elantra 2014 and after 3 years my engine failed. They couldnt identify the cause behind engine failure. They ordered new engine from Hyundai for replacement. My car is at dealership since past 6 weeks and still they didnt receive engine nor any updates. Worst service I ever seen for any automobile companies. Their cars are not reliable and not long list. Poor choice to buy any Hyundai car. Its better to walk than having car from Hyundai.

THE WORST!! I would choose zero stars for the review if it was an option! We financed our car from Hyundai Finance in November 2019 and waited 3 months to receive our title, but we never received it. We then relocated to another state and to be able to register our car, we needed our title. So, we requested a duplicate title from Hyundai in February 2020. We still haven’t received our title because Hyundai Finance fails to address our request properly every time for TWO YEARS. We have been sending countless checks and request letters to Hyundai Finance for them to request a duplicate title from the DMV for us, but they keep saying they haven’t received any checks, even though they are all delivered.For two years now, we haven’t been able to register our car in the state we live in because of the incompetency of the Hyundai title department. There is no way to call the titles department or even send a direct email to them. We have been calling customer service for two years, asking them to send emails on our behalf to the title’s department. But still no action and no clear response!! They even sometimes hang up on me instead of addressing my concerns and requests. This is the WORST experience I’ve ever had with a company in my life!! BEWARE and stay clear of Hyundai Finance!!

I recently purchased a 2013 Hyundai Elantra and I was sold a higher model which cost me an additional $1,700 + taxes as I required the Bluetooth technology for my cell phone as I conduct work in my car. I was assured it works with all cell phone models and after purchasing the vehicle, the option does not work with my Blackberry 9900. After researching the issue, it is a known problem that Hyundai Canada is aware of. Despite contacting them and sending in a formal complaint to their customer relations department, they refuse to do anything to remedy the situation. I’m very dissatisfied and I will never recommend a Hyundai to anyone I know. I am disappointed with the fact that the product doesnt work (doesnt synch). But what is more upsetting is that they simply brush me off and refuse to find me a suitable solution. I will be forced to go purchase a new device and incur additional charges (~$700) just so I am able to use their Bluetooth technology with a phone model that their product is compatible with.

2013 Elantra GT - Defective CONTACT ASSEMBLY-CLOCK-SPRING Replacement Part # 93490-1W120. This is a BIGGIE! This item is called a clock-spring and is poorly designed and poorly manufactured and WILL fail at any given time. Its failure can be either constant or intermittent. You can start the car and all the idiot lights go out as designed, then turn the steering wheel in any direction and two things occur: 1. It illuminates the small SRS idiot light on the dash and, 2. Completely DISABLES your SRS system which means NO AIRBAG protection or any other protection on the SRS circuit! This puts you and your family at risk of death or serious injury should the device fail.Hyundai has several other campaigns in regards to this clock-spring HOWEVER not all models and VINs are covered despite the continuing failure of these devices such as mine. Hyundai will not cover this CRITICAL SAFETY device and you must pay all parts and labor to bring your 4 year old car back to being a safe vehicle as originally purchased. John at Hyundai Corporate attempted to get my repair covered but failed...Hyundai simply does not care about your safety or mine unless they are forced by the government. Look at how they tried to overstate MPG of vehicles...I STILL get money from them for lying to me about their gas mileage on this vehicle! All this is verifiable, just Google and read the number of complaints! Why should they not be held accountable for their poor choices and decisions when we hold other manufacturers such as Airbag mfrs., baby furniture mfrs, dresser furniture, other car mfrs. accountable.My repair was $271.84 + tax but instead Hyundai opted for a NHTSA complaint, several bad reviews, a visit to the FTC website for a complaint, and a campaign of my own to inform the public of this shameful company and their below standard engineering and manufacturing. They designed a CRITICAL SAFETY SYSTEM with a HIGH FAILURE PART with an original warranty of 60K miles that puts your life in danger...even Takata didnt get away with that at ANY MILEAGE! AND...their replacement part, OEM replacement part, only good for 12 months or 12,000 miles! Even THEY dont trust the part. TERRIBLE design!

I love the Remote Start feature that Hyundai Blue Link provides. I think its very overpriced. I also dont like that to get the Remote Start that I have to get the other packages which I dont use. It would be nice to just have the Remote Start feature. I also dont like that the max time for the vehicle to be started is only 10 minutes. It would be great for the customer to extend the timer beyond 10 minutes especially living in a cold climate state like I do. When the timer expires for the Remote Start, why dont you receive notification like you do when the vehicle is started. Also, I dont like it that it flashes the parking lights, they should give the option for the customer to turn off that feature or go to a solid parking light if so the customer chooses.I purchased a 2015 Hyundai Elantra and received the Remote Start package for a trial period. It was set up by the dealership. I didnt know why they needed my credit card information, I found out why. They auto billed my card after the trial period was over without notifying me. I asked why I wasnt notified and they didnt have an answer. I told them that I only wanted the Remote Start option and they said that I had to get the full package to get the Remote Start. Almost $300. I liked the Remote Start that much that I didnt cancel the service of which the Remote Start is the only thing I use.The next year, I purchased a 2016 Tuscon, same thing with the Elantra happened with the Tuscon. I called Blue Link and asked them to sync my two accounts, the agent told me she had done so. When I tried to start my 2015, the app prompted me to call Blue Link. They told me that the subscription on my Elantra was cancelled. I told them that I had another two months left before renewal, she verified that I was correct. I then asked her why was my service cancelled and she said she didnt know. She got a supervisor involved and he said the same thing.Granted, the 2015 is a Generation 1 vehicle and the 2016 is a Generation 2 vehicle which is two different departments. Why arent they combined, I dont know. I told them to turn on my service for the remaining two months that I have left on my subscription, they said they couldnt do that. They said I had to renew my yearly subscription. I asked them why because my service was not scheduled for renewal for two months and that it wasnt my fault that they screwed up. They said that their computers would not allow them to go in and turn on the service without the renewal of my yearly subscription. Being unsatisfied, I told them to renew my subscription which got prorated to the date that I purchased the vehicle. They told me that for my troubles that they would give me a discount on one of the packages one of my vehicles. They assured me that this mishap would not happen again.Which brings me to this years renewal, the so-called discount wasnt a discount, they extended one of the packages on one of my vehicles which knocked my packages out of sync, again. The sent me an E-mail stating that I would have to pay almost $20 a month for the next two months to aligned the packages. On the day that they were supposed to pull the money from my account, my Remote Start package was cancelled and when I called Blue Link, they said I had insufficient funds. Which I found ridiculous because I verified that I had several thousand dollars on that account. I even signed onto the Blue Link website to verify that the billing information was correct and it was. Besides, they had just taken out $297 from my account for my other vehicles renewal of which I wasnt notified. I asked them why I wasnt notified and again, they said that they didnt know and they were going to pass me onto their website department. They are currently investigating why I wasnt notified, I am not going to hold my breath for a response, lol. The agent asked what would it take for me to be a satisfied customer, I said, Free service, I knew that wouldnt fly. I asked her to turn on the service for the remainder of the two months I have left to sync my accounts, of course, just like the year prior, they said it couldnt be done and that I had to renew my yearly subscription. I didnt. I am so frustrated with Blue Link right now but I love their Remote Start feature. A few years ago, I tried to have Car Toys to put an aftermarket remote start system on my vehicle and they said that because the vehicle has a factory installed remote system on the vehicle that they couldnt do it. This was three years ago. I am going to revisit this option and see if it can be done. With the Remote Start feature I had on my other vehicle, it had way more features than Blue Link has and for cheaper. You figure with as much as they charge for the service that they would be one of the leaders in the game.I gave this review only 2 stars because I love the Remote Start otherwise it would be one star. I dont think Blue Link even cares about their customers, they know we have to use this service if we want it, especially being in a cold climate state. If they were smart, they would find a way to be able to modify the field to change the renewal date to maintain the subscribers they have right now. I will be looking for another car company where I can have more flexibility with this option. So it will be goodbye to Hyundai even though I like their vehicles. My Tucson was the 4th Hyundai I had purchased, yes, this is a deal breaker. If I can find a go around, I will. Thanks, Blue Link. Step up your game.

I purchased a 2007 Hyundai Tiburon in March of 2011. It currently has 60,312 miles. Whenever the car needs to shift into 2nd gear, it jumps. I have been told that I need a new transmission. Being that I am not the first owner of this car, the 100,000 mile warranty does not apply. Being that the mileage is so low, I feel that the transmission should have not gone out so soon. This is my first purchase of a Hyundai. Ill never buy one again. Next time Ill stick with Subaru.

I have Azera 2013 I like very much, it is nice car.... I recommend to buy Hyundai Azera it is much better then the Toyota Avalon, Nissan maxima, Accord and 350EL.

Recall was done improperly. Fuel line replacement. Called cust service, was told it would taken care of, but has to go to a dealer and did so. Car was there for 15 days. Nothing done!! Even told them I will pay for repair. Still nothing. 10 days sat at dealer. Finally had to have it towed out to another facility for the repair. Hyundai motor company is a joke and I intend to see this through.

Hyundai is comfortable, gives a smooth ride and handles well. It has low maintenance obligations though it has high mileage. Seats are high to support knee issues. Love the heated seats and back seat temperature control. The 3rd row seating is handy for road trips with the grand kids. The sun roof was also a must for me and the grands! I got the most amenities without an exorbitant additional cost. However, it doesnt have Bluetooth or a back up camera. I also would like a steering wheel that heated up and that the 3rd row seats are raised up higher off the floor. Theyre so low that theyre only appropriate for small children. Nevertheless, its the best vehicle Ive ever owned!

It is a common experience for the visors to fall around 60,000 miles on Hyundai Accents. I found 22 complaints on the internet right away, without delving very deeply. The driver visor fell on my head while driving, so I couldnt see for about 15 seconds. This is very dangerous. It also hurt my head. Had to hold the visor up until I got home. Then had to cut it off. The passenger visor fell a few months later. Called customer service and they kept telling me a case manager would call me. He was supposed to call within 3-5 business days. He didnt call for 25 days, until I kept calling and wrote a customer complaint on the Hyundai site. Even though this is quite a common issue... and a safety issue that is happening to many people, I was told that Hyundai wont do anything to help with the costs. It costs $300 to get both visors fixed.

This 2014 Hyundai Elantra is the worst car I ever own! I had nothing but problems with this car. It stalls out all the time. I have it to the dealership 4 times and they cant find anything wrong. No codes and the plastic piece broken off when I pulled it up to, now the front end where my fog lights are the driver side plastic part has came off, I had my fuel injections cleaned at 15,000 and still this car stalls. This has been a bad experience with Hyundai main office not covering anything on my car and I had my case open 4 times over the same issues. I cant wait to get rid this car, I will never buy a Hyundai again.

My only advice is that you check the Hyundai out carefully: repeat to the salesman every word he tells you about the price. If he says the car is fine, dont take his word for it. We love the car but we were lied to about the price. The car was for my wife, we test drive like 8 different makes and models that day. I paid cash or cashiers check for the car. If my wife didnt like as much as she did, I would of never bought it, because of the lies.

My warranty was voided by Hyundai because of their authorized dealership installing an alarm system without my knowledge. I was informed of this after I took my car in because of cranking issues, gas smell and car jumping into different geals by itself. After the dealership pulled and worked on everything on my car, they sent a field engineer who told Hyundai to void my warranty. Now I have a car that I cant drive because of safety issues and not one representative from Hyundai cared that my car was is unsafe to drive while Im still paying monthly payments on the car. Its amazing how Hyundai voids a warranty after their authorized dearlership install parts when you didnt ask them too. I eventually was sent an official letter from Consumer Affairs stating that they paid me for this service. Well Hyundai, if you paid me for this service, Im still waiting for the Check!!! Dont TRUST Hyundai. As there commerical says, They shoot straight with their customer. Yes they do, with lies to avoid their obligations.

On January 8, 2012, I leased a 2012 Sonata. Today is January 21, 2012, the car has 460 miles on the odometer. Today is also the first snow day of the season. At 5 oclock this morning, while traveling approximately 20-25 mph on level ground, I was approaching a red light. The brakes locked and the car started sliding. I tried pumping them but kept sliding.Luckily there was no one in front of me. I released the brake while. sliding into the intersection so I could have more control of the vehicle, turning the corner to avoid incoming traffic. Ive been driving for 39 years, since I was 18 years old. I was not speeding. (To be continued, after a visit with service dept. at South Shore Hyundai / Valley Stream, NY)

I just bought a 2016 Tucson. From I bought that Car I have been going back and forth to the shop with different issues. The AC or heat was not working. The latch of hood needed to be replace and now the cruise would stop with me stopping the car. I was in the middle of traffic when car stop. I had my young kids in the car when the car would not move. I had to turn off car then turn on for the car to move. The car kept on doing it. I took it to the shop. Now I have to wait 4 weeks to get my car back cause Hyundai dont know whats the problem. But yet still I was told several people complaining about same issue. If you have a 2016 Tucson please be careful. Its not safe.

To make a long story short I would not buy a Hyundai ever again. My car caught on fire November 2019. I dealt with recalls after recalls. Also there are many other stories of peoples Hyundai’s catching on fire as well. They obviously don’t think of the safety of their customers.

I purchased a brand new Hyundai Elantra GT. I have had the car for less than 6 months and have just experienced my 3rd flat tire having to replace each one. Two blowouts and one bubble. When I wrote to them their response was to just give me a list of tire companies and phone numbers. I bought the car to be reliable and now Im afraid any given moment I may be stranded on the side of the road. My old used car went 7 years and only had one flat but a brand new Elantra has 3 in 6 months.

The car is extremely quiet in the cabin because the gas engine turns off when approaching stops. All waiting at lights is done with practically no sound except the climate control system. After approximately 3000 miles, I began hearing a knocking, clunking sound during braking. It became worse and worse until you could count 5 to 8 knocks as you approached stops.During the 5,000 mile service, I reported this and the Hybrid Technician rode with me in the car and easily heard the noise. He correctly stated, the sound seems to be coming from the firewall behind the steering wheel. There was an identical 2016 Sonata Hybrid on the lot. Same options only a different color. We could not this car to make the noise.An appointment was scheduled to look at this. The brakes were bled and the technician admitted the problem was better but not resolved. Indeed, the sound was better for about 200 miles then the issue returned as before. Only worse. Another appointment was scheduled. This time the brake fluid was removed, something was filtered??? And fluid replaced and bled. This totally removed the issue for another 200 to 300 miles and then the noise slowly returned. Another appointment was scheduled. This time I was told to leave the car and loaner would be given to me. Instead, when I arrived, I was told I would only have to wait 30 min and then take the car. I was told the brakes had been adjusted and the car was safe. No change or resolution at all.I called Hyundai USA only to get an attitude from ** about why I would complain about such a small matter. The brakes were safe and I should expect a car with 10,000 miles to perform like the Silver Sonata Hybrid on the lot with less than 50 miles. Im not making this up. I asked ** to connect me to her boss. She refused saying, Id have to talk to her. I said I wanted to speak to her boss. She replied, He was in a meeting. I asked her to leave him a message and call me back. That was weeks ago. NO CALL BACK. At this point, I began pulling out the Lemon Law booklet and left a few pissed off messages to the service manager in Sport Durst Hyundai in Durham. This prompted a return call stating that in the previous visit nothing had been done to the car but a regional parts and service manager was in town and wanted to ride in the car.So I went back for a 4th time. Four of us climbed into the car. ** The technician, ** (Hyundais regional manager), ** (Sport Durst service manager), and I drove. It was not difficult to create the sound by feathering the brake pedal. The real noise, however, happens when the car is in start and stop driving. When its hot. They had a remote part microphone, when was turned on indicating the noise was coming from the Hydraulic Brake Actuator.Okay. The part makes this noise. For the first 3,000 miles I never heard the noise and you still cant hear it in the new Silver Sonata Hybrid which was on the lot. My response was, I dont care what kind of noise a part makes in the engine compartment, I dont want to hear this in the cabin every time I put on the brakes. The regional service manager then stated that for CUSTOMER SATISFACTION the part would be replaced. The part could have been replaced 6 weeks earlier when I brought it in, but Hyundai in California refused to authorize this replacement.Ive never owned a car even from the 70s and 80s that made such a noise when applying the brakes. This condition is beyond unacceptable. So today, I get the new part. Im almost certain that within the next 3000 to 4000 miles the noise will return as before. Im also confident that hundreds of 2016 Hyundai Sonata Hybrid owners in the next 6 months are going to be bringing in their cars with brake noise complaints. It will be interesting to see how long it takes for them to remove and replace this actuators.

I bought this from a certified dealer in Myrtle Beach who told me the 10-year 100,00 was transferable to me. Otherwise, I wouldnt have bought it. Ive had problems with the airbag light. I took it to a different dealer who now charged me to fix it saying the wiring was bad under the passenger seat. The next evening, I went to move the car and put it in park and it started jumping and rolling backward. I put it in drive and went forward, put it in park and it did the same thing. I had to put the emergency brake on. I called the dealer. They cant get to the car for 3 days so I have nothing to drive, and to top it off, tell me I dont have any warranty. That Im going to have to pay for repairs. I look at the warranty info online from the Hyundai website and it says that warranties transfer over to new owners. I think this company is a sham and the dealers are worse, trying to rip us off. I am a single woman and feel like I am being ripped off many times over starting with the Myrtle Beach dealer. My mom has been a faithful customer of theirs for years and has purchased 7 cars, 5 of them being Sante Fes, from them in 9 years and has recommended them to many people. I am so angry and disappointed with this situation. I guess loyalty doesnt pay. It just makes you vulnerable to unscrupulous dealers.

Fuel tank of Hyundai Matrix - I was driving may car on Ras Sidr Road, Sinai, Egypt, when I heard the sound of a little stone. It was moved by the tire, hitting the underneath of the car. Then when I went to a fuel station to refuel, some people told me that there was a continuous heavy gasoline discharge from the underneath of the car. Inspecting the gasoline source, I found it coming through a hole in the fuel tank caused by that little stone which had hit the underneath of the tank. Inspecting the hole, I found a linear crack intersecting with a circular hole. I had a technician dismounted the fuel tank, soldered it, and re-mounted it.Here, I want to express my deep astonishment for a hole to happen to a car fuel tank by a little stone hit, since a stone hit is a very likely thing to happen to a moving car and must logically be taken account for during the tank design. Being still subject to the possibility of the danger of solder failure, which is a very high dangerous matter, this was fuel explosive and fire hazard for my family if the problem was not detected and repaired.I am asking you to: 1. Search for the cause of such damage, so as not to happen again to other people. 2. To remount a new fuel tank for my car.

I bought my Accent on 2006: very economy in fuel, keep a regular maintenance and zero problems until now, look same than on 2006. The guarantees was for 10 year. Now they offer change car or new guarantee for 5 years.

Hyundai Elantra GLS - I purchased a Hyundai that nearly killed me because of its cracked fuel tank. I had severe gasoline poisoning and the damage is permanent. They had a recall on the product. I was told by Hyundai America that I needed to sue the manufacturer in Korea. I have never come across such a group of liars in my life. They did not come to the table. They tried to have the fuel tank not admissible in court and they never stopped lying. They even had the dealership I purchased the car from (Pitre) declared as not in the business of selling cars. I am now unemployed and unable to work, and the public is paying for me.

After 5.5 years and limited mileage two major parts requiring replacement costing up to £2500 for non genuine parts. This is not my expectation and I reported this to Hyundai. As far as I am concerned this is an unreliable vehicle. I have looked after the car and the Hyundai garage say it is one of those things, however they did try and sell me another car at the time I was voicing my concerns.

I was in a car accident yesterday. I hit a deer head on going 70 mph. My airbag never deployed and the deer took out my entire front and shoved the engine or engine block back. The car (2010 Hyundai Elantra) is being totaled and no one can tell me why the air bag did not deploy. I spent the morning in the ER and have a concussion, bruises and pain from the impact of hitting the steering wheel. I called Hyundai and they want me to fill out an information packet for them. The car has only been serviced by a Hyundai dealer. First responders to tow truck drivers cannot believe the airbag did not work.

3 weeks ago, I bought my 2016 Genesis Coupe and the car salesman did not tell me that the car was going to be very low to the ground, about 3 inches. Yesterday, as I was pulling into a parking spot, the front splash shield guard under my car, got stuck by the parking stopper made out of cement and as I pull back out, the splash shield broke off at the right side. I took the car to the Hyundai dealership to get it repaired. Well, it is going to be over $1,400.00 lots of damage for a little accident that should not had happened, if they would had disclose the height of the car. Just because no one told me that the car is very low to the ground and the splash shield may get stuck and break off as you pull back.

I bought an Elantra GT with 24,500 miles on it on April 1st. Right away we realized the car had several issues, one of which being the fuel economy. We averaged 17-18 mpg in town and never more than 26-27 on the hwy. Then we noticed a hissing noise when shifting, and a ping/chatter to the engine while accelerating. Then we noticed a metallic ringing when the A/C is on. The CD player was also non-functional. There were some other smaller issues as well, but Hyundai has been working to resolve them. The CD player was fixed, as with some other small things. The engine and transmission noises, poor fuel economy, and metallic ringing, were not able to be diagnosed after several attempts. Now Hyundai is working with me to do a manufacturer Buyback/lemon claim. They are extremely polite, prompt with responses, understanding of my situation and more than willing to help me. Within hours of contacting them via email, I had an open case with its own case number and everything. Currently they are confirming that nothing can be done to fix the car, then we will move forward with the buyback. They have stayed in constant contact, and always in a timely manner. Very pleased with Hyundai overall. If you have a legitimate case, Hyundai will provide legitimate help.

All of the cars I had looked at were either too expensive or a piece of junk. When I finally came across the Hyundai, I took it. It was the best-looking one and was also a reasonable price. I purchased it from a private seller because I needed a car because I was moving away from home soon. I like the cars accelerator and it can take off fast. On the other hand, the breaks are bad and need improvement. You have to pump the brakes hard for the car to fully stop. It also keeps having problems with the headlight that it keeps going out and the power steering is always going awry. It also used to have very good gas mileage, but now it seems to eat its own gas. Also, the seats are not very comfortable and the stereo system could be much better sounding in terms of sound quality. I am looking to sell this car one day and buy a better one.

I bought a new 2013 Accent. It has 7k. Manufacturer defect caused internal passenger cabin damage; rust was discovered on internal car frame. The dealer didnt replace carpet and now mold was discovered. I had no car for over 20+ days. The structural and electrical integrity of the car has been compromised.

My 2006 Hyundai Elantra gave out suddenly with no warning light/sign on my way from Atlanta, GA to Nashville, TN. The radiator had bursted, blowing out all the stored coolant, and caused some engine damage. The car have been lightly driven with only 34K mileage and engine was clearly under Hyundais 10-yr warranty. We had it towed 100 mileages to the nearest dealership. However, Hyundai corporate has flat out denied our engine warranty claim because the radiator was out of warranty and that we had done our maintenance at a local NTB instead of their dealership. In other words, their 10-yr warranty is just a big fat lie because their claimed defect component contains nothing but the engine itself, which almost never gives out at its own. It is unbelievable an engine could give out at such early mileage. They also broke a federal rule and denied my claim just because I had my service done at another service shop. The entire process was full of bad customer service. My family and I were constantly hang up on that we have to rotate the calling. Representatives were rude and apathetic toward our situation. This is honestly the worst company we had to deal with out of my life!

We bought this vehicle in the last week of December 2014 and got delivery on 2nd of January 2015. After couple of months the squeaking noise started from the sunroof. Went to dealership in March 2015 and they could not diagnose the problem. I went again after a week in March 2015 and they acknowledge the noise. They took the car and told me to pick it up at the end of the day. When I called them at the end of that day, they said, they do not have parts and it will take two weeks to get the parts.I called Hyundai Canada and talked to Customer Relation department. Their response was very cold and promised me to resolve the issue ASAP. Nothing happened for two weeks. Hyundai Canada also refused to give me a rental car as they said it is not a safety issue. But the dealership had taken the roof off and the car was not drivable. After many follow ups over the phone with Hyundai Canada, nothing happened. They continued promises without any outcome. They dealer said they have no control on parts. It took more than four weeks to receive the parts and finally in April they gave the car back to me.After driving for a week the squeaking noise started again. Went to dealership and they said that the mechanic who repaired the roof has gone to his home country and will not be available till the end of April 2015. I called Hyundai Canada and they gave no response. They said that they are sorry but there was no solution to the problem. I requested them to take the car back and give me a new one. They said Hyundai Canada do not have policy to buy back. Followed up with dealer many times with no positive response. In May went back to dealer and they did something to stop the noise. The noise stopped for a week and again started. Now the noise is so annoying that it is hard to concentrate on driving. I feel that I will meet with an accident as my attention is diverted due to noise.I have told Hyundai Canada and dealership that this piece is defective but they are not listening. I called dealership to look into this again and they have told me that they dont have a vehicle to lend and I am in waiting list. I called Hyundai Canada and spoke with Customer Relations and their response is the same as before. They continue to mention that they are sorry and trying to do their best to fix this. I am been trying to resolve this issue since last seven (7) months with no possible resolutions. I strongly feel that I am cheating and robbed. I am paying my car payments very regularly. We are middle class hardworking family and it is hard to meet ends. This is giving us lots of stress and anxiety which we do not want. We bought a brand new car to have peace of mind but this issue has taken all the peace away.I feel that as a consumer I have no rights and my hands are tight as Hyundai Canada and Dealership are playing games. On October 4, 2015 the speedometer blacked out, which is not showing the speed, fuel, fuel consumption, outside temperature, heating/cooling as well as the seat belt warning is showing. I called the dealer and they told me to bring the car on October 7th, 2015. They took the car and when I followed up with them at the end of the day on October 7, 2015, they informed me that the cluster (electronic part) has failed and they do not have the part. They will let me know when they will get it. Also they have taken apart the sunroof and for that they do not have the part.The service manager is telling me on Friday October 8, 2015 they still dont have the part. I followed up again on Friday October 9, 2015 and they didnt receive the part. The manager told me that he has no clue when the parts will come. The status is not showing as backorder as well. The Thanksgiving long weekend passed and I called the dealership on Tuesday October 13, 2015 in the afternoon to inquire for the status. The manager is telling me that they still are not aware of the status of the parts. He said, he will call me when they know the status of the parts, which after probing for many times, he said he cant tell me the exact day when the parts will arrive as the system is not showing anything.Also Hyundai Canada tells me that I am not entitled for a rental car as I have not bought the extended warranty??? The car remains with the dealer with no definite answer (October 19, 2015). Called Hyundai Canada and my calls were transferred to the voicemail for the customer relations. Waiting to hear from them.

My first experience was when I received the recall notice for my 2006 Sonata about the airbags sensor for front passenger seat. I had Sports Durst in Durham check it when I took it in for service (been a while back) and was told nothing was wrong. Later, when someone over 90 lbs was sitting in seat, the airbag light would indicate that it was turned off. I took it to Crenshaw Hyundai in Burlington where they checked it. They confirmed it was faulty and mailed my seat to California for service. Now, my airbag light is back on again and was told by Crenshaw Hyundai that since it had been repaired, the recall work is no longer under warranty. It seems after reading all these complaints that it would not do any good to have it repaired because the majority says the light comes back on or the airbags failed to deploy in accidents or just deployed for no reason. I use to like Hyundais but after this I will never own another one nor recommend them.

Great customer service. Ahmed worked with us and ultimately we walked out of there with a new Kona. Tom sealed the deal working his magic with the numbers. Definitely would recommend this dealership for first class service.

Hyundai Genesis. My son had a wreck in this vehicle, flipped 4 times and only one airbag deployed. Was airlifted to an area hospital. Hes lucky to be alive. Wouldve walked away otherwise. Has had 2 reconstructive surgeries since.

We have a 2009 Hyundai Sonata with the 2.4L 4 cyl engine. Engine made a knocking noise then locked up about 3 hours from home. Over time we had some minor issues with the car but were very happy with it overall. These included an oil leak covered under warranty, broken starter part, not covered, transmission not shifting properly, reprogram of transmission computer covered under warranty, and a broken door handle, not covered. The plastic starter part and door handle are known issues.When the engine locked up we were towed by AAA (wonderful folks!) 3 hours back home. I called the service department and was informed that there was a $101 fee to diagnose the problem. I dont work for free so I dont expect their mechanics to either. I indicated that the car was out of warranty by 2002 miles but asked that if they could do anything for me I would appreciate it. Service writer was polite but didnt give me a warm fuzzy feeling. A sales associate did offer to give us an appraisal of our dead car toward another Hyundai. Fat chance of that happening. When it was all said and done there was no offer of help from Hyundai other than to install a high mileage salvage engine for about 4 thousand dollars. I have taken the repair to a shop who I have done business with for years. I will never purchase a Hyundai of any kind again nor will I suggest the purchase of one.

I bought my 2013 Hyundai Elantra GT based on the reputation, look of the car and the estimated mileage. I had previously owned an all wheel drive car - the handling of which was fabulous but was unhappy with the mileage (20 city/25 highway). The Elantras estimated 27/37 mpg was worth giving up excellent handling. Initially my mileage was 23/28 with the Hyundai and so I waited a few months thinking the car needed to be broken in. Now, a year later, I am still only getting approximately 24mpg in the city and 29mpg on the highway. I complained to the service department in September and they agreed to test the mileage.Heres what happened at the test: I topped off the tank 1/4 mile from the dealer and delivered a filled-to-capacity tank. They then drove the car 40 miles and then refilled the tank with 1.089 gallons determining that my car gets 36.73 miles per gallon. Knowing that was impossible, I drove immediately to the same filling station and put an additional .615 gallons in the tank, topping it off. Obviously, their idea of topping it off and mine were very different. With the additional .615 gallons, the mileage would have been determined correctly at 23.52 which was just about what I have been getting. When I called and asked them about it, they couldnt understand my point and stood by their test. I contacted Hyundai Consumer Affairs who spoke to the dealership and determined that there was no more they could do at that point unless I wanted pay for a test at another dealership. I was unwilling to do that if the first test had already proven to MY satisfaction that the mileage I had been getting all along was all I was going to get and another dealer, when contacted, said they would just take the mileage reading from the cars gauge to determine mpg. The gauge always shows 2-3 mpg better than what I actually get and is still nowhere need their estimated 27/37. I knew Hyundai had been fined for overestimating mpg in the past and in fact have a program of reimbursement because so many people have complained about the misrepresentation of mpg so I actually thought that meant I could trust their estimated mpg because they would not want to be found lacking in that area again. However, that is clearly not the case. At this point I feel I have no recourse except to register my complaint and hope something can be done to my satisfaction.

After many attempts to resolve problem with Hyundai customer service in CA, my 2006 Azera was scheduled and examined for frontal passenger airbag problem and declared to be functional. This problem was subject of a NHTSA recall. The dash light still indicates a problem. A non-Hyundai and Hyundai dealer shop found the problem in the seat belt sensor for side impact airbag located in the side of the RF seat back that is subject of a recall Hyundai 094: We have not been notified by Hyundai. We are otherwise pleased with the automobile.

Have a 2013 Azera - there are multiple Azeras up the east coast with engine problems. They all got their long block replaced except mine. Got the short block because they were all out in the US. After dealer having the car over 40 days it is shaking at a stop (almost stalling), scared to drive my kids in the car. Dealer says nothing wrong with it now. Time to get window markers and put a lemon on it so everyone knows Hyundai wont do anything except free oil changes...how terrible!

Doesnt work in Canada - I filled all required fields in on my Desktop PC, pushed enter and received a message saying I could not register at this time etc. A few minutes later I got an email stating I had successfully registered BUT I was not registered for remote start etc. just emergency. There was a phone number that I was to call to get registration sorted. I phoned during normal working hours and was directed to voice message system that said they would get back to me within 24 hours, left a message. Two weeks have passed with no call from Hyundai. I do not understand how they can keep heavily promoting this application when, clearly, it does not work. I understand other users are having the same problem.

The mileage is about 9000 miles, it started to smell like eggs. I dealer and they gave me the runaround. I heard it might be the catalytic converter going bad but they said have that I have a check engine light on first, but the gas mileage is getting worse. Seems like they dont want to fix nothing. Dont buy the Hyundai Sonata Limited hybrid until they fix the problem.

I am completely disgusted with this finance company and people need to be aware of what they are dealing with when it comes to getting a loan from HMF. I set up auto-pay so that I would ALWAYS have a timely payment on my three year loan. Paying on time is very important to me and auto-pay seem like the best solution to Hyundai getting their money on time, every month.It came down to the last payment and this payment was never auto-deducted. Unfortunately for me, I didnt realize this policy of theirs that the last payment would NOT be auto-deducted. What made this so bad is that I didnt find this out until I was 45 days late in payment and Hyundai had already reported this on my credit! I still cant get over them reporting me to the credit bureau when they could have easily communicated what they needed from me to take their last payment.I immediately called to get clarity on why they were telling me I was late in payment with this statement I received just today when they had full ACCESS to my checking account!! They told me that they have a policy built in the contract that states first and last payments are NOT auto-deductible. OK, so somewhere in the fine print is this policy when I bought the car. Being a long time Hyundai customer that is always receiving mail from them, I find it interesting that a courtesy reminder notice with the last statement isnt enclosed for people that rely on auto-pay?I just know that I dont deserve to have my credit dinged because of some nonsense they put in a contract I signed three years ago! I have never made a late payment on the car and common sense would tell you that I counted on THEM to take what was owed out of my account. Obviously, they do this to make a few dollars on interest and late fees. The consequences to an honest consumer with something like this are that they will have their credit report dinged and a fight on their hands to correct it. This is no small matter. This incident is enough to not only make me committed to NEVER buying another Hyundai, but to put the word out there to others to NOT do business with them - at least when it comes to loans. HMF is the lowest of the low. The car itself, a used 2008 Elantra, has been a pretty good car to have. Still, Hyundai lost a customer because of this. BTW... their customer service are some of the rudest people I have ever dealt with too!!! No empathy, no care. I was treated like a dumb deadbeat. Never again!

Back in February, we traded our 2011 Hyundai for a 2012 Hyundai. We couldnt stop the final payment before it was sent and were told not to worry because they would just turn around and refund it.” A dozen calls and 37 days later, we finally received our refund. Then, our dealership messed up the paperwork for the refund of our extended warranty and it was sent to Hyundai Motor Finance. Now, three weeks later, we are still fighting to get that money returned to us. To top it off, because the credit for the car payment sat in the account so long and they didnt close the account because of the credit, they charged us account fees which they are now calling me at my office to collect. So they owe me $2000, which they dont seem to care about. But they are harassing me at work for $23.00, which I am told during every phone call is a mistake. We have the 2012 financed through them and have never been late. We even pay a little extra every month. In return, this is the treatment they give their customers. I have never seen such horrible service, apathy, lack of concern, and blatant disregard for the customer. I am disgusted with Hyundai Finance and will never deal with them again, even if this means this is the last Hyundai I ever purchase.

I brought my 2008 Veracruz to the dealer to have 90.0K maintenance. I complained that auto accelerated in between 3rd and 4th gears. The dealer stated that diagnostics reported no issues. Two months later, the car accelerated out of control while driving on a highway. I was able steer car onto a shoulder, while placing the car in neutral, yet the engine was revving out of control. The tachometer showed RPM was at 5! I turned off engine and waited for a few minutes and the car started without a problem.I brought it to transmission specialist who conducted a diagnostics check. They stated the problem was electrical within the gas pedal and throttle. The next day, I returned the car to the dealer. However, the car seized and had to get towed to the dealership. The dealership is not sure what the problem was. I am getting the runaround from the dealer! I will take the next steps upon hearing back from the dealership!

Hyundai treated me with total disregard regarding my disposition fee being extended. I had a hip injury and need a hip replacement. Therefore, it would be foolish to get a new car and not be able to drive it. They were not understanding at all and was only interested in the disposition fee being paid to them. I paid the fee and wrote a letter asking if they would reimburse me the $439.05 until September 2019 when I would be able to drive again and purchase a new car from them at that time. They refused me and showed no compassion or consideration to me at all. It was all about the money they wanted.The whole disposition fee is to repair the car of any problems or cosmetic issues. My car was UNDER 13,500 miles which definitely improves the value of the car. I’m the only one that drove it and it was taken perfect care of. I even had an oil change done on it and filled the car up with gas the day I turned it in. The gentleman at Circle Hyundai said he never saw a car returned that still looked brand new. I will NEVER buy another Hyundai and will be sure to tell my family & friends of the total disregard they gave me. I was never treated so badly by a Corporation in my life. That did it for me and Hyundai.

In June we leased a 2017 Tucson Limited. Our current 2015 Sonata Limited lease had 4 months left on the lease but we were fine with paying those months so we could head out on a 3-month road trip in the new Tucson. The dealer told me that when I turned in the 2015 Sonata it would be inspected by their Hyundai turn in person. I made arrangements with the Jim Clicks Hyundai lease turn in specialist who was the Used Car Manager to inspect my car a few days prior to the actual turn-in date. I wanted to make sure there were no issues with the car. I had the pre inspection and he told me it was the cleanest turn-in he had inspected. A few days later I did the actual turn-in and received a turn-in acceptance sheet stating no issues.Hyundai lease told me I would receive a statement in 60 days with the final lease payment charges. When the statement arrived I noticed $115 charged for wear and tear. I called Hyundai Finance and was told one of the tires had less than 4/32 tread remaining and that they needed to buy a tire before they could send the car to auction. This sounds like BS to me. The car had 35K on it at turn-in and the OEM tires should not have been worn out. I was also told that the dealer turn in specialist is not the real inspector and that the car was inspected by a third party company in Phoenix. The reason I had the pre inspection was so I could correct any issues before I had an unanticipated charge. I am paying the statement in full today but this issue has left a sour feeling with us regarding dealing with Hyundai in the future. Our first Hyundai which we still have is a 2006 Sonata and the 2017 Tucson will be our last Hyundai.

My 2013 Accent has multi rust spots on roof and the right side on top of both doors. Took this issue to Hyundai last September 2014 for warranty issue but was denied by Hyundai saying this is caused by rock chips, this car was only twenty-six months old at that time. After saying this, the hood do have a few small chips which are not noticeable unless you really look for them and there is no sign of rusting. Now explain how can there be rust spots on the roof from so called rock chips when the hood has rock chips and no sign of rust. I had never had my car on gravel roads, yet my husbands Tucson, purchased at the same time, always on gravel roads, do not have any rust spots. I personally think because I am a woman that they can make that decision, guess what, this is not the end. I have been to a body shop and was told the rust is from inside out and do have this documented as of today, May 13, 2015. When I decided for the second time to purchase from Hyundai, I also convinced my husband to purchase one also, which he did at the same time, Hyundai Tucson. We will never ever purchase from Hyundai again. Please follow me in this and do not make any purchases from Hyundai. I will keep this going all the way if possible to get justice.

Since I entered my review, I filed a complaint with the National Highway Traffic Safety Administration (NHTSA) and with corporate Hyundai. As I had mentioned, I had already discussed this at my dealership Bronco Motors. The NHTSA called me and took more information from me, but otherwise, I didnt see any action. Natasha from Hyundai corporate and I played phone tag, but she never actually spoke to me. In spite of my leaving many messages, I got a letter from her essentially saying that because I hadnt contacted them, they werent going to do much. However, the service manager (Brandon) at Bronco Motors took a very active interest in my situation and followed up. This last week, he notified me that a new software patch had been released. He helped me set up an appointment for the update, and today I took it in and had the patch applied. Now, I need to see how this turns out over different driving scenarios, but my drive back and forth to work following the patch was spectacularly better. For the first time since I got the Tucson, the transmission functions like I would expect! Just yesterday, when it was very hot, the transmission acted up horribly. Today, even though it was still hot, the transmission performed perfectly. Like I said, Ill be a little skeptical until I see how it performs in a variety of situations, but for the first time, it didnt leave me feeling like it might let me down in the middle of an intersection! If your dealer hasnt reached out to you, give them a call and see if this newly released patch is for you.

With less than 600 miles on my new Equus, it is in the shop because of a failed valve cover gasket, so I am told. It obviously was leaking when I bought it, as the very next morning, I was cleaning up oil drips from my garage floor. Because I bought it from a dealer some distance from my home, they could not see the evidence of oil leakage and opined that I was seeing air conditioner condensate from a drain line in the vicinity of the area I described as the problem area. After a few more days, and a trip I already had committed to, I got my local Hyundai dealer to pick it up and take a look. They called back and claiming to be astounded, confirmed that the fluid was indeed oil and was coming from a leaking valve cover gasket. I really like the car, but am not the least happy that I now have a vehicle whose engine has had to be repaired, though not the real guts of the machine. Still, as what is held out as their super luxury, top-of-the-line vehicle, this is a pretty damning circumstance. Who was asleep on the production or parts supply line? Anyone else have similar engine quality issues? I have not heard back because the parts must be ordered and then installed. Stand by. SO far, I havent been able to judge the service response.

My air bag light came on Thursday, 2/16/2012. I took the car to the dealer to find out if it was a fuse or something. They tell me I must replace the air bag for $1800.00 for the light to go off. Are you kidding me? Seriously? I know there must be a recall on the airbag (2005 Sonata). Im not the only one. Does anyone know of a recall for that year? Im being stumped.