I left Detroit Metro Airport at 6:30 p.m. after a flight from Mexico with my kids. My Honda Odyssey had 1,500 on it - less than 1 month old. I got a flat tire at Ford Road and 269. I had paid for tire and wheel protection (as well as roadside assistance) so I thought, no big deal. I pulled into a sketchy gas station and called Honda Roadside Assistance (RSA) at just before 7 p.m. The guy on the other end asked for my make and model number (and VIN) and asked if he could use my phone to geolocate me. I said fine. I still had to read him the address of the gas station THREE times and he sent a tow truck from 40 minutes away. This is Detroit, mind you. There are tow trucks on every corner. I called the tow company and they said they could be there at 8:45... I had two children with me. I asked the Honda RSA guy where the spare tire was located so I could change it myself. He said, Do you have a spare? I said, I have had this vehicle for 3 weeks. I dont know. I was hoping you would. He said he would, Pray for me. I dont think prayer is a course of action. He also told me to check the trunk of the car for the spare. I had to tell him that minivans dont have trunks. He asked if the spare might be under the car. Again, I said ... its a minivan, not a car. I asked it he had access to the owners materials online. He said, I dont think so. Before the tow truck could arrive, I had: Foraged behind a dumpster for stones to brace my van; Consulted the owners manual for instructions; Found the spare and jack; Changed the tire. This was awesome considering the RSA guy told me they would only tow me to the closest dealership (60 miles away from my house) and leave me there if I couldnt change the tire myself or find an Uber/Family to take me home. The only other option was to pay $5/mile for a tow back to Lansing. Wait... Whaaaat? I thought that was why I had RSA??? I changed the tire myself. They called me three times on the way home to tell me the tow had been delayed. I took the wheel/tire to Honda today to get it replaced. They will, indeed, replace the tire... But not the spare. The spare specifically says for limited use only and says no more than 70 miles. At this point I have 100+ miles on it. I want a new spare, too. They said they would replace it if it was punctured. So now I have to wait until Im double stranded to get that stuff replaced. STUPID, just stupid.

My tire was flat. I called Honda Roadside Assistance at 8:44 pm. They said they text me when arrived in one hour and half. Then I received a text at 9:06 that service come at 10:02. I was waiting in a restaurant on front and they never text me. I called again at 10:30 and never sent assistance. Called again at 11 and they sent assistance to be here at 12:52 am... and Im still waiting... Worse experience and they provide the service through AAA.

We have a 2013 Honda Odyssey in white. On June 1st 2019 Honda issued a service bulletin saying they would fix the defective pealing paint on “certain” VIN numbers. Luckily our car was one of those approved VIN numbers, HOWEVER.... they claim that they will ONLY repaint 2 areas on our car, the roof and the tailgate. We have other visible areas starting to flake off and peel away, especially around our windows and it’s only a matter of time before the rest of this faulty paint falls off. It’s the ENTIRE CAR that’s covered in this defective paint, repainting only a couple areas is NOT OKAY! We are extremely furious and want our car completely painted in order to fully fix our cars paint!

PAX Tires and Wheels - It is very inconsiderate of any auto company to equip a vehicle with this type of equipment. The only way to repair a flat is from a Honda dealer. If your loved ones have any tire trouble, where are they going to get help readily? The tires are ridiculously overpriced and do not last very long.This is my first experience with a Honda Odyssey Touring equipped with the PAX wheel and tire. They are a real disappointment. As matter of fact, it was my first experience with any Honda. I really enjoy the van but I think the PAX tire is wrong and some remedy or recall should happen. I am the third owner of this Honda Odyssey and it is in excellent shape and fun to drive, but tire replacement is ridiculous.

The top coat on the roof of my 2007 Honda Civic is peeling. It started last year and is continually getting worse. We tried to repair it with rubbing compound and wax but it did not work.

I have owned Hondas for about 20 years. Their build quality is not the quality of the 1980s/early 1990s. In the mid 90s, Honda went to OEM suppliers. That was the end of the high quality Hondas. If you are having issues or making a decision on buying, here are the problems that you will fix over and over: Starting issues. This is the biggest problem. These cars have a cold start issue. There is a temp sensor and main relay that just break over and over. No lights will go on the dash and no codes will come up to warn you they are bad. You have to have the spark plugs pulled to see if they are getting black residue on them.This can happen on new plugs. Why? The temp sensor adds fuel when it is cold and cuts back on fuel when hot. It works in reverse when it starts to fail (no way to detect). This will coat your engine and emission system with fuel crud that hasnt burnt. There is no way Honda doesnt know about the problem. You can search models from the 1990s to present day that have this issue. You can keep on top of it but the problem keeps returning.Paint. It will fail. It kills resale value. This has been going on since the 1990s. Detail shops will not wax the cars because the paint is so thin that a buffer will take it right off. Even hand waxing marks the paint. Headlights will cloud over. Over and over again. Door handles break. That is an expensive repair. Headliner will fall down. There is no way to re-attach it. They develop a leak in the cowl. This will rot out your floors. Oxygen sensor fails over and over. Radiator is plastic and glued together. It will fail in the 50 thousand range after the warranty is over. Then about every 50 thousand miles after that. There are several Honda Civics in the town I live in with the same make and paint color. All have the same problems with paint, headlights and door handles. The paint fails in the same spots. No recall from Honda.If you thinking of buying a used Honda for your childs first car, avoid them. These are not the cars for beginners. They will end up being towed. Contact Honda America? They do not respond. They do not care. They will care the next time I purchase a new car as it will not be a Honda. I was loyal, they think nothing of loyalty. I have people that own Hondas coming up to me to tell the problems they have had with their cars. Most of the people have pretty new Hondas. This makes me think that the build quality has gotten even worse in the last couple of years. Honda is no longer worth the extra money they charge.

I bought my Accord in 2007, and just got it paid off in August 2012. Ive loved my car and its been great up until now. In September, the tinting started peeling off the passenger side window. I have yet to get that fixed. Ive taken good care my Honda, taking it in at all the right times for oil changes and tune-ups (at a Honda dealership!). I just had an oil change in August, and its only been 5000 miles on it. The car started making engine noise and I scheduled a tune up. The day before the tune up, the car wouldnt start and was making terrible grinding-like noises. I had it towed to the dealership, and they called me telling me they had to put 4 quarts of oil in it and that it needs a new engine! It only has 95,000 on it! None of the warning lights came on, oil or engine, none of them! They said it would be $3,169 for installation of a new engine and that I should go ahead and get all my fluids changed and I also had two broken stabilizer links for $3,700! I said I needed to think about what to do and Id get back with them. I called several mechanics who were quite shocked at this as I was, knowing Hondas reputation for cars lasting well into 200,000 miles. I talked to the manager at the Honda dealership who was of no help and suggested I call Honda out in CA. They were of no help either. My brother (also a mechanic) called and suggested I keep receipt handy. He said hed been talking to several mechanics in his area and theyre saying they are seeing a lot of this with the earlier models of Honda Accords, and hes thinking if enough people complain and post reviews of this, maybe there will be a recall. Im sure hoping so! I am very, very disappointed as I thought I did my research very well in choosing my car for longevity!

Its awesome. Good on gas, right size for driving back and forth to work or anywhere else you want to go, the price was good and I dont have to make payments on the vehicle. I like the color and my family liked the vehicle.

I purchased Honda Activa 125 cc... All over experience is good but when we drive in night, accident is for sure. Headlight is very worst. Manufacturing people is not concerned about customer safety. Im very disappointed with this purchase.

Honda is a reliable car. I have owned other brands as well. I get a smooth driving experience along with the safety features which comes with it. The safety features and side lane changing alerts are very useful while driving.

Unfair denial of warranty for my 2010 Honda Rancher with VIN ** purchased on 10/22/2011.On 7/16/2011, the transmission locked up, less than nine months after purchase. I took it to Donelson Cycles in St. Ann, MO to be repaired since it was still under warranty. I was told by the service manager that their Honda representative denied any warranty assistance. I then called Honda Customer Support and was told they would investigate further and get back with me within a couple days.On 7/27/2011, I received a call from Honda Customer Support and was told Honda Warranty assistance was denied because I used an aftermarket oil filter.Being a loyal Honda consumer for many years, I was very disappointed and surprised at their decision to deny any repair assistance. I consulted with an attorney and he suggested I try and resolve this issue prior to retaining his service to move forward with legal action.I would be satisfied if Honda honored their warranty or at least offered reasonable assistance.

I bought a 2011 Pilot Brand new and right now it has only 44,000 miles. I keep having problems with engine light blinking plus VSA on at the same time. I called Honda and they will not fix it because it is no longer under warranty.

Today I called and talked to American Honda. Ill start off with saying the worst customer service ever. They dont even offer to help you. They just apologize 10,000 times and then want to go about their way. My car isnt covered under the warranty for paint. For reasons I dont even understand. I have an 09 Civic. The paint is starting to deteriorate. It looks like someone literally took a scrub brush to my car and is in the beginning stages of my paint chalking. This is a 7-year-old car. Ive seen cars that are 15 years old that have better paint jobs than mine and they have been untouched. The only okay thing about my Honda is that it hasnt broken down on the side of the road yet. American Honda is the biggest joke of a company and so unwilling to help people. The issue needs to be pushed. My car is Crystal Black Pearl. I know its one of the color codes accepted for the repaint but my VIN isnt under the warranty nor did I get a letter. (I am not the original owner of this car.) Im more than displeased. They look cheaper and cheaper every year.

Very dependable. Easy to work on. Prices reasonable! Good designed bikes!! Easy to ride with great suspensions! The company is always focused on new innovation! Staying ahead of the competition!! Lots of dealerships throughout the United States so youre never left without a parts outlet while traveling! Great people to work with! The dealerships are always training their employees!

I have a 2010 Honda Accord EX-L 4 Cyl (45,000 miles and bought new) and it burns oil between changes. I have spoken to mechanics, friends and family and everyone is in agreement that cars do not burn oil unless they are old or have a mechanical issue. The first time I brought it to my dealers attention, the service rep. agreed that was normal. This was in Aug. of this year. They set me up on an oil consumption test. Also, I should mention that when it begins to burn the oil, my oil lamp light indicator flickers and my engine makes a tapping noise when I accelerate every so often. I went back in 2,000 miles later for a check and was told that the oil was fine and that the software update they preformed in August should take care of my issue. (Ive seen no advertised recalls on this yet they have the software update out there) At 6,000 miles, the lamp light came on again and my engine began making the tapping noise. I was ready for my normal change anyhow. Took it in to my dealer, explained I was still having the same issue. They found it to be 3/4 a quart low and their mechanic said this was normal for 6,000 miles of driving. My concern though is that my power train warranty will be up in another year or so and I am worried my engine has already suffered damage since it makes that tapping noise. Service rep said at the latest oil change that he has seen 5-10 of these cases come through and that the software update should remedy it. I am going to formally write Honda so they will at least have my concern on file. Service rep said Id be highly considered if I needed my engine replaced after my warranty is up since I have been documenting everything. But overall, I am disgusted that I pay what I pay a month for a brand that is supposed to be excellent yet I am having issues. If this continues and nothing is done, I can promise I wont be buying another Honda and Ill make sure all around me know my experiences.

I purchased a used car from Hendricks Honda Pompano beginning August 2018. I was looking for a used car, and I found a 2017 Infiniti QX60 that I liked. Jose (Jose **) in sales helped me, I went, I tried the car, and after some negotiation, we agree on the purchase. When in the negotiation process, I asked Jose several times if the car came with 2 set of keys for it and he said that yes the vehicle had two keys. The day I went to pick up the car, after asking for the keys Jose mentioned that the second key was in a locked place and he didnt have the key for that place so we will send me the second key on the mail.After requesting the key several times, finally Jose sent me a key in the mail, and when I tried it, it didnt work. I called Jose and mentioned what happened, and he promised to help me solve the problem. After several calls and texts, I have copies, that never happened. By the end of October, the car run out of battery and I needed a jump start, so I tried to open my SUV with the key with the physical key on the fob, and to my surprise, it didnt work. So the fob did work, but the physical key didnt. Of course, the second key sent by email neither. I called the dealership for some help, knowing that Jose will not help me since he never did. I was helped by Dmitry (Dmitry **), after recommending to change the batteries on the fob which I did, but didnt work, I explained that I didnt have access to my car, to open the hood for the jump start.Finally, he stated that I had to bring the car to the dealership to make the keys, and I reply to, HOW? If I cant access the inside of the car how can I take the car to the dealership? His answer: TOW IT! After a long conversation he hung up on me, and when I called him back he didnt answer my calls anymore, thats what I call customer service!!! Needing to work and desperate, I tried to call the General Manager or CEO of the company and left several messages, and he never answered back. I also called several times Jose my salesperson with the same luck. This happened on Friday, by Monday, and losing all those days of work, I called everybody again, and they transferred me to Manny (Emanuel **). Ohhh Myyyy, what an ignorant individual, impersonating a manager. After talking for more than 30 minutes, he never understood what the situation was, so I asked him for another manager, not knowing he was not, since he presented himself as a manager and not a sales associate. The phone call went to another voice message.Desperate at this point not knowing what to do, I talked again to the receptionist, Ariana and I beg her to transfer me with someone that would care. She was extremely professional and helpful, honestly trying to help me and she did since she transferred me to Richard (Richard **). This guy in less than 30 seconds understood and asked me to wait for a locksmith at my location. I wonder why Dmitry didnt offer this four days ago, but I was glad that someone at least was trying to help me.To make it short the locksmith came to my place, to make the physical key, I had no idea that with no original they can do that, he opened the car, then the hood and he jumpstarted the car, everything in less than 15 minutes. I was ecstatic, I was going to be able to work again, and I began to wonder why Dmitry asked me to tow the car to the dealership to make the keys when that was NOT necessary AT ALL! I showed the second key to the Locksmith that Jose sent by mail, and the stated that that key was never for my car, once paired it can not be changed, not the fob or the physical key and if I wanted another one I had to order one from scratch.To summarize Im not surprised Dmitry, Jose and Manny, still work in that company if we have in mind they have as General Manager, Mark **, who is a stranger to the concept of customer service. I still have to make the extra key that was promised at the purchase of the car more than four months ago. But at least Im happy I can use my car. Hope someone in Honda will address this issues since this is NOT the way to handle any situation or customer.

I sold my 2008 Accord, brake and engine issues with no response from HONDA. Also the well known 2006 Civic with all of its problems. God this car was a disaster and I ended up on the losing of that deal... Im so angry with Honda that I sold both cars, my VTX 1200 motorcycle and my 3500psi pressure washer. Ill never purchase another HONDA product... Terrible customer service and they no longer back their products... This is one time you dont get what you pay for!

The interior in the car is supposed to be leather. Thats what the company says. The interior is not leather - it is ripping. The seats are all worn too. Too worn my car is a 2009. My warranty is up and the dealer says Im responsible for paying for this. How is that right?! Its their faulty interior and I have to pay. I have several friends who are having the same problem, so its not just my car. This is a nationwide problem and Honda refuses to do anything about it. I bought a Honda because I thought I would get a good quality vehicle. That is not the case.

I am driving a HONDA MOBILIO Car in INDIA which was bought by me on 2015. On 16/11/2015 in Chennai we had heavy rain and we drove this car to court as an emergency case. But all of a sudden the car engine has stopped by itself without any reasons. Then we towed our car to the dealer in Chennai for an inspection. The service engineer told us that the rain water has entered in Engine. We all surprised to hear that. Is it possible? And we had a doubt that these HONDA cars are not suitable for rainy seasons. IF the water gets into an engine it is purely manufacturing defect. But the dealers is looking for an insurance person to change some spares. No one has intended to file a complaint in HONDA. We are not ready to accept this car by changing some spares. It will affect the home setting of the car. My question is this. Will HONDA replace our entire car if it a manufacturing defect? We have noticed that about ten cars are in dealers garage. We have discussed with HONDA dealer for the replacement. But no response from them. We wish HONDA manufacturer should intervene with dealer to replace the entire car. In other words HONDA should declare our cars are not suitable for rainy conditions. Such a surprise from the dealers. They are not ready to escalate this issue to manufacturer. They are looking for an insurance people to cover the cost. We need response from HONDA manufacturer to solve this issue.

My 2013 Honda CRV has only 19000 km on it. It rolls backwards a few feet whenever it is in park.

Extremely reliable. The car has had no breakdowns near home or while traveling cross country. It is fun to drive and has plenty of acceleration. There is also plenty of passenger room, the suspension seems durable and visually the car looks aerodynamic and cuts through the wind with little resistance and air turbulence.

My mom owns a Honda and her car recently had a problem with the transmission (I think). She went to the Honda dealership in Battle Creek, Michigan to get a check up on her car and they declined all services. It seems like a blacklist system, but only for my mom. In the previous maintenance, they put a small dent on the car and declined. My mom isnt American and her English is hard to understand but she has a very good credit score. So what kind of service is that? I am disappointed on how Honda dealership can decline services for Honda owners who cant get their Honda repaired from Honda.

I have a 2014 Honda Accord EX - current MILEAGE 38,000 miles. First let me review the product. My first experience has been with the XM radio antenna. The radio antenna is no longer working. The antenna went bad at 25,000 miles and after a Honda diagnostic, it is close to $350 repair. Ridiculous!!! Second, my display screen for my radio as well as special features and safety precautions randomly does not display when started. That has been an intermediate problem so I have not been able to diagnose. Finally and the last straw, my starter needs to be replaced in my car with only 38,000 miles. What??? I thought Honda are suppose to be reliable. It is going to cost me nearly $700 to replace the starter. This is ridiculous and the quality of my Honda product has not meet my minimal expectations.Now let me tell you about the horrid customer service I received at three different levels of this problem. First I contacted my local dealer, Heather Cannon Honda in Ponca City OK, for a diagnosis of the starting problem. After waiting for my car, that has been diagnosed for six hours now, there was absolutely no paperwork ready or prepared for me when I got there. After watching the guy circle around three times, I was again irritated with Honda. Long story short, the owner called me a left a hateful and extremely rude message in my phone. I will no longer step foot in that dealership, so now I have to travel a total of four hours to the dealership where I purchased the new Honda. So I called Battison Honda in Oklahoma City. After explaining my situation with a service assistant, he told me it was above his pay grade and couldn’t help me. Just to let you know, I told him that at the beginning of the conversation I wanted to speak to the service manager, he refused. What I was asking for was an acknowledgment that they would replace my starter at the same quote price as the Ponca location. I also asked for some considerations on the repair costs because I feel that a new starter, antenna and display at 38,000 is excessive and a company who believed in their products would support their loyal customers. The is not my first Honda but it will be my last. Now the service assistant told he that he would return my call or the service manager would return my call. That was over 48 hours ago and I have heard nothing from Battison Honda in OKC. Now it is the Thursday before a holiday weekend and I have no car. I sure all these people at Honda a car that works, so they don’t care. During this time, I had sent a customer concern to Honda Motor Company. They said it was out of warranty and too bad, basically. I resent a response and someone from American Honda Motor Company was suppose to get back to me. Someone actually called and ironically enough, I was outside receiving my car from the tow truck it was attached to to get it home because it wouldn’t start. I returned her call immediately and have not received a call back. That was over 24 hours ago. The Honda techs name was Belinda and her ext is **. That is just for the Honda people’s info to follow up this string of horrid customer service practices. I am on a limited income and some consideration for the poor quality product I purchased would be very helpful. However, I can’t get anyone to even contact me back. All I can do is refuse to buy another Honda and tell others of my experience and hope they can make a more informed consumer choice.I do know the ugly manner in which Heather Cannon Honda of Ponca City OK has handled a customer has lost at least one Honda sale for her. (Not mine, another who I allowed to hear her message.) I am so unhappy with this Honda and Honda customer service that I hope this costs them a few more sales. Maybe then, they will make customer service a priority.

I purchased a brand new 2010 Honda Accord from Elk Grove Honda last year. Recently I heard a grinding noise just before I started the engine. I took my car to Elk Grove Honda for repair and was told they already knew a lot of Honda Accords have this problem. They will not repair it as this is how the Honda engineers design it and I should turn my ignition key very fast in order to ignore this noise. I did some research and found out this problem is caused by the bad VTC actuator in many of the Honda Accord model. The Elk Grove Honda still refused to repair my defective car even it is still under warranty.

I bought a outboard motor from the Honda official website. When I queried my order the receptionist said that I was the 20th person today and basically it’s been hacked numerous times over 2 yrs so I must take it up with the bank yet the bank can’t do anything so now I have no boat motor and no money to get one. Absolutely disgusted by Honda!!!!

We have a 2010 Honda Odyssey with less than 60,000 miles on it. For the first few years, we had our servicing on the vehicle done at the local Honda dealer. After a few years spending several hours at each visit, we were told by multiple people in our small town about a local mechanic in town who is honest and fair. We switched to this mechanic to support local businesses and it is much more convenient and way less expensive. At our last check up for the car, the mechanic found a leak in the steering rack. It is quite a pricey item to fix and the mechanic stated that a car with our age/mileage should not be experiencing this issue and suggested we call Honda to see if they would do right by us. We promptly called Honda and were instructed to contact our local Honda dealer, have the car inspected and call them back. Apparently, there is a warranty extension on the steering pump (not the steering rack).When we called the dealer, we were informed that they would charge $134 to inspect the vehicle and if it was the steering pump, we would get our money back. Otherwise, it is $134 out of our pocket. As we attempted to make an appointment, the gentleman we spoke with took no information, didnt give us a time and actually laughed (this was from Joyce Honda in Denville, NJ). We called Honda customer service back and asked to have the $134 waived as we were certain that the problem was with the rack, not the pump, and since we are looking at a costly repair, we arent willing to waste an additional $134. We were told that all dealers are independently owned and the fee cant be waived. We were also told that they cant help us without having one of their independently owned dealers see the car. They also instructed us that after paying the $134, our case would go to a group who would look at our loyalty to Honda; how often we used their dealers to service our cars and how often we have bought a Honda. Our issue is this; clearly there is a faulty part here and yet Honda is not willing to fix the issue easily. We arent willing to front any cost here especially since we arent confident we are loyal customers since we have our servicing done elsewhere. This is our second and we have to say LAST Honda that we will ever own. Our local mechanic will get our business and we are confident he will fix the problem and all will be well, however, we should not have to cover the cost of a faulty part. Very wrong.

No problems with this vehicle so far. The most important consideration in buying a new car is what dealership you buy it from. Many dealerships are pawns of the manufacturer, meaning they protect the manufacturers interest above their customers interest. They dont tell the customer the real truth when the customers car has a defect that the dealership was aware of before the car was sold to the customer. I personally was a victim of a dealership who exactly did what I described above. So, research the dealer more than you research the car you want to buy.

I would give ZERO stars but the system wouldnt let me!!!! We WERE a loyal Honda customer until recently. We have had 5 Honda vehicles over the last 20+years and now will no longer buy them again because of a customer service rep. We were having issues with our Minivan (died on the side of the road) and brought it in for a $900 repair. Two weeks later, the same issue happened again. At that time we were told there was a recall issued for Piston rings on cylinders 1-4, which we were unaware of, so we brought it to the dealer. The dealer told us the recall expired 13mths ago so they cant do the work. The svc mgr told us to contact Honda and they may be able to work with us.My husband called and spoke to a rep there who was the worst customer service person we have ever dealt with. She basically told us that Honda sent out 1 warranty letter and because it expired wont do anything for us. My husband explained we never received this letter but she didnt care. He explained we were told Honda would work with us and she said Honda wont work with us, its not their problem anymore. She would not listen to what we had to say, what happened to us due to a defective product in their vehicle or at least try to work with us in any way. She just stated the recall expired.My husband told her that our experience in dealing with her in Customer Service was the worst experience and he would NEVER buy a Honda again. She didnt care and just got off the phone. My husband called back later that afternoon and spoke with a dif rep to complain about our horrible interaction with the previous rep and she apologized and stated she will have the case looked over again for a second review.The next day my husband was called by the very person he complained about and interrogated about the previous makes and models of Hondas we have had in the past. He said he was told he wouldnt have to talk to her again and there was another case manager handling our case and she said no, this is my territory and Im the rep. He then asked for her supervisor 5 times and was told NO, you cant speak to them. He told her we spoke to a dif rep and she said someone will review our case with a different set of eyes and she said we shouldnt have been told that because Honda doesnt do that. She gathered the rest of the info that she needed and left it at that. She said we MAY hear from someone up to 48hrs but she doubts it. Once again, we were not looking to get anything for free. Honda put a defective product out there and we drove it around without knowing of the lingering hazard. They washed their hands of the problem because they did their due diligence and sent out 1 letter. We never saw it and I know thats not their problem, it is ours. We did get stranded because of that issue, we spent $900 because of their issue. We have to spend $3500 because of their issue. The car is not even worth that. So we are out a vehicle. My husband is a retired Police Officer who was injured on the job which ultimately ended his career-he was hit by a drunk driver going 91 miles per hour. We have a limited income and now are out a vehicle because we didnt see a letter.When we told the original rep all this information, she could care less and all she stated was that the recall expired. We told her we would never buy Honda again-she couldnt have cared less. So...sorry Honda. You are losing a loyal customer because of your customer svc rep and their lack of compassion and understanding. You are losing a loyal customer because of your lack of standing by your product and having a family drive around in a defective vehicle that put us at harms way.

I am very pleased with my new Honda Clarity. I am still learning its features and sometimes feel stymied. The range is terrific, it charges in 2.5 hours and it handles very well.

I recently received a recall notice for a new Honda SXS we purchased. The recall was for a safety issue related to the steering joint assembly. They say they will repair it free of charge. Keep in mind, upon receipt of this notice it is no longer safe to operate the vehicle until an inspection/repair is performed. Thus, rendering the vehicle unusable. The local dealer wants to charge to come pickup the unit or the owner must bring the unit to the dealer for the inspection/repair. Due to COVID-19 we decided to go with the first option. However, thats an additional $100-$150 charge from the dealer for a problem that Honda created! Asked American Honda is they would reimburse and they decided to recite the warranty which exempts them from paying for the transportation. Under normal circumstances this would be acceptable, however, due to COVID one would think they would make an exception and do the right thing for a lifelong customer. NOPE! There are simply too many choices out there when it comes to vehicles and too many other companies willing to do the right thing. Honda will never see my business again and I would recommend anyone looking for a Honda to reconsider and go with a more customer oriented organization that would be more deserving of your business.

I purchased a new 2009 Honda Accord Coupe, 4 cylinder, and after about 35,000 miles, I started experiencing excessive oil consumption. Oil is being lost at the rate of 1 qt. per 1,000 miles. I do not see any oil on my garage floor, so I can only assume it is burning it slowly. This is my second Accord, by the way, and I drive 25,000 miles per year, so I know darn well what the usage rate is. I went online to see if any other people had experienced this, and was surprised to find out that many other owners are having this problem, all across the US, in fact. The car was under warranty, so I called American Honda, and they told me to take it to a dealer, so that a diagnostic could be run, but they admitted that there was a recall for this problem. They said there was a software update, which should solve the problem. I was highly skeptical that software could fix it, but I played along. The next day, I took the car to Herb Chambers Honda in Burlington, MA for a diagnostic. They didnt see anything in the codes, and no visible signs of leakage. They did the software upgrade, and changed the oil, and told me to come back when (if) the oil level hit the low point on the dip stick. At about 2,700 miles, 1/27/12, the oil light came on today. I took the car back today, and they told me it had a little over 2 quarts of oil in it. It lost roughly 2 quarts per 1,000 miles. There was no change after the software upgrade at all. Actually, there was a change. My gas mileage went from high 20s to low 20s on the highway. They actually made the car worse. The dealer told me that 1 quart per 1,000 miles is normal for any car. I almost fell over, when they said that. In all my years of driving, including cars from the 60s and 70s, I have never seen a car come anywhere close to that. They actually thought I would buy that story. It is unbelievable! So, I called American Honda, to speak with the case manager that had been assigned to my case, and was expecting him to be all apologetic, and say that they would resolve the problem. Not a chance! He used the same line the dealer did, with the 1 qt. per 1,000 miles being normal usage. I was outraged! I just couldnt believe it. A multiple car Honda owner, and they didnt care the slightest about me, or their product. They could have made a customer for life by fixing it, but instead, they made an enemy for life. Now, Im stuck with a 2 year old piece of junk, and have no choice but to trade it in. Ill never buy another product from Honda, ever again, and I will be sure tell my story to everyone I come in contact with.

My 2003 Black Honda Accord has lost clear coat on hood, roof, trunk and now some of its sides. It looks bad and its growing even bigger. Is there any recall on honda for this paint error? I read that every one is complaining about the same error on the same area of the honda. I have seen on other hondas with my own eyes with the same error on the same spots with same issue. Wow Honda has this paint job error? Couldnt believe it.

My mechanic noted that there was something wrong with my CVT automatic transmission around 35K miles and recommended I take it into the dealer asap, which I did. After a number of visits and a lot of runaround, they rebuilt the transmission. At around 75K, it started showing signs of failure again, and unfortunately, this time I delayed until it had around 95K on it, thinking the extended 100,000 mile warranty on just this problem would cover it. No such luck, since it was 100K or 7 years, and as an early adopter buying the car in the fall of 2002, I was 1 or 2 months beyond the 7 yr limit. The dealer offered me no hope and backed that up by getting me rejection from the regional manager. Calls to American Honda fell on equally deaf ears. Car shakes - violently on hills - when starting from stop since faulty transmission basically has no start up gear. Probably used a plastic motorcycle part or something, who knows. Bottom line is, after driving this piece of junk that never got close to the advertised mileage, I regret ever buying a Honda and never will again. I know some, maybe most of their cars, are fine. Then again, I have friends with an Odyssey that had a similar problem with transmission failure 2x under 100K. Never again. Dont buy Honda, simply because they choose to not stand behind their products. Too bad - another corporation ruined by greed and short-sighted behavior. Im about ready to trade it in for $1,000 or whatever I can get and buy a new Ford Focus.

I bought my Civic Sedan LX 2012 on February 4, 2012 from the Honda dealer at Manhasset. I only have a little over 5,000 miles on it because I mostly only use it to commute to work during the weekdays. One of the reasons I bought a Honda car instead of any other was because of its high standard and reputation for making great motor vehicles that don’t break down easily. This past week, my car, for the second time within a year, had to go back to the shop for maintenance and repairs due to water leaking into the gas tank. The first time this happened was back on September 2, 2012.I had the car taken to Hillside Honda to be inspected. When they looked into it, they found that water had gotten into the gas tank. Ive been going to the same gas station near my house ever since I bought this car, and nothing like this ever happened before either to me or anyone who goes there. My family, friends and co-workers all blamed Honda for a manufacture defect. But even though I felt bad about this case, I didnt blame Honda at all and in fact, finished off paying off for the car this past January 8th - 11 months after I bought the car and much earlier than the initial 3 year plan I signed up for. Then now, only a few months later, the same thing happened.I can only deduce that either I believe there was a mechanical deficiency, to begin with, in the car when I originally bought it, or when I had the car fixed and the people at Hillside Honda said that they put all new parts; they put the same ones back because the exact same thing happened. It’s a brand new model and I demand something be done about this because now I have a phobia about driving this car, and because I don’t know when or where my car might stop. Safety should be a priority on any vehicle. Luckily both times, I was near my house when this happened; God knows what could have happened if the car chose to stop on the highway. If something like this happened 5 years after I bought the car, I would surely take responsibility for it; but how can something like this happen twice within the first year?This is unacceptable and totally unfair for me to have to take responsibility for. Not only do I want Honda to recall this vehicle and pay for the costs in having to repairing this vehicle for breaking down both last time and this time, but I would also like a refund for the car itself. If I didnt care much about having to constantly care for my car, I would have bought a used model and at a significantly lower price. I trusted Honda’s integrity even after last September’s incident, which made me pay off the rest of the car without any further doubts; but now, I know I made a mistake in thinking so.

My Honda Civic Car battery is getting drained out every month... Honda is not able to figure out the root cause behind it.

I have taken a Honda CBF stunner bike. I am facing an engine problem, beating sound, which have engine warranty for 5 years. But I am facing an engine problem and they are telling me to pay RS9000 for the repair. They are telling that they wont give the warranty. Even they are not even caring when we went to the show room near Naredmet, Hyderabad. We are not satisfied with the service which you are providing to the customers. They dont even have the spare parts of the vehicle.

I booked and prepaid to have my windshield replaced by Honda in Concord. I paid on May 15th, prior to going to SFO to catch a flight. I was informed by the representative at Honda, that the glass people would need payment up front, and then book a date and time and the glass people will come to Honda and install. Well, here I am, Tuesday, May 28th, been here since prior to 8.30 a.m. My appointment was at nine. First of all, I was told they had no record of our payment for the windshield, which was paid on the 15th. I told them I have the record on my credit card. They said they still dont have record, they then located it after taking my car and finding the receipt in the center console.Anyway, here I am sitting at Honda, Concord, CA, 1.38 p.m., the service person came over approx. 1 hour ago, saying the car had GONE to the window place, and it will take almost all day. Okay, what happened to the window people coming here?!? Also, I have sat here for over 4 hours, unable to go to the bathroom, in case they happened to say it was ready.Also, we paid a large amount of money for a warranty, every time we come in, they cant find it on the computer, and they charge us!! Why dont they ask the financial department, as they have got it from there once before after a fuss from my husband. Now, my husband called, asking to speak to the General Manager of Honda Concord, and was told he wasnt allowed to speak to him. Was he asked to leave a message for the General Manager? No!!! He was told to leave a message for the Service Manager, who is apparently in a meeting and will call my husband back. Lets see how long that takes....

I have been looking all over for a red 2022 ridge liner rtl-e truck. So I contacted several local dealers and put it on the web too. Last night got a call from a sales man Mark from Venice honda and told me that he just got in a red ridge line and if I was still interested, I jumped at the chance. We agreed I would come in at 1030 the next morning and that no one had an appt that was interested in this truck. He even told me he would grab the keys to this vehicle so no one would grab it before me, on the way down there (90 min drive) in a torrential rainstorm got a text from him if that I was still coming. I replied right away that I was going to be there on time, I also got two phone calls. One from Kyle the manager to see if I was coming and replied yes, I was very excited only to get there for my appt. Saw the truck in the lot and a couple were looking at it, I asked mark if that was the truck, he replied yes but that the couple I saw put a deposit on it.So all this trouble and he was lying to me, then he proceeds to try and sell me a pacific pewter ridgeline, I told him if I wanted that I wouldn’t be looking all over for this particular truck, I was so angry at this point. When I checked their reviews I read that this practice was quite common with this dealership. So I drove 3 hrs in a terrible storm to be lied to. I think people deserve better than this. I understand car dealerships dont have a stellar reputation but to get someone to drive 3 hrs for nothing but try to drum up a sale, I will never buy a honda again, I have owned 4 different Honda’s.

I had visited Boch Honda West for sales inquiry. We felt really bad after listening to the way the sales Manager Mr. Eric treated us, he was so rude and this attitude of your sales team head has made my brother to decide on another brand, you have lost a loyal customer who has been using honda all this days (I know this sales people dont care about this). This is a bad example that a salesman can set, I am a customer you need not treat me like one, can you people treat as humans and talk decently. Arrogant attitude from their sales staff is something that was so shocking.

We bought our van in Oct 2015, it only had 30 some thousand miles on it. Nov 2016 the engine light came on. Long story short we had to replace all 6 spark plugs. It came up misfire codes. The plugs were black and 1 was actually melted. Our mechanic thought that was strange, but replaced them, 500 bucks later. 8 months later, check engine light again... misfire code for cylinder 1 again, spark plugs were just changed not long ago, so we changed out coil packs. 1 month later again with the engine light... but now its misfire and catalyst codes. Ok, maybe coil packs were defective... there should be no problem with the plugs, they are less than a year old. Change out coil packs, reset codes. 3months later engine light again, wth! Ok, so maybe its just a computer glitch or something, were replaced stuff already. Same codes, reset them and went along with life.Dec 2017, engine light again, then ABS light and another light, I forget which one, but the 2 are lights that have nothing to do with the engine. Still same codes, misfire and catalyst. Within 2 days the lights all went out. Whatever, just dont have time for crap, and van seemed ok I guess. Then last week, engine light came on, van broke down. Got it to mechanic. Same codes, misfire and catalyst. Plugs are black again. Van has 112k miles on it now. Now my mechanic does some research, because this should not be happening, plus we were low on oil and not due for an oil change yet which we faithfully do. So he finds there was a lawsuit against Honda for the same exact issue going on with my van. For Odyssey up to 2013, well mines a 2013. So they send it to a Honda dealer.Dealer puts in vin, no problem just have to make sure the codes stay, take pictures and submit everything to Honda. Done. Get a call today. Technically my van is not covered under the extended warranty from the lawsuit. So they offer me a courtesy offer, I pay 60% and they pay 40%. I dont think so! Not only is this the 2nd time my van is going in for this repair, but my catalytic converter is now affected because of it, and they want me to pay 900 bucks! My vin is 1 number off from the lawsuits, but I have the same exact engine as those in the lawsuit and the same problem and Honda thinks they are gonna make me pay for repairs for something that is a known problem.They tell me they have nothing else to offer me. Prove to me my engine was affected at the time just because my vin is 1 number off, but yet its the same exact problem that Honda tried to hide before and want me to pay for, well 60% and they pay 40%. Hmmmm???? I made a claim with American Honda, they didnt do crap, and Im still waiting to hear from the District Manager that told the service guy to offer me the deal. Yeah, Im not stupid! And Im at 3 hours later and still havent heard back from anyone.Honda already had 1 lawsuit against them for this problem, and they Im well aware of it but still want to do nothing about it except make me pay over 900 bucks to fix a problem that is apparently a problem Honda has had with many of these engines. Unfortunately we travel a lot, but keep up with the maintenance on our van. Yes it has 112k, but Honda engines are supposed to be really good. They had a problem with this particular engine and now dont want to fix mine on their end.

Finally was able to get this horrendous situation rectified but I had to take the car to another Honda dealer to do so. Scott Honda, in West Chester PA, was able to quickly diagnose that there was a faulty bearing in the transmission and as such ended up replacing the transmission. ROBERTS HONDA had thr car for 3 weeks and did not diagnose the problem and they gave it back to me with it still making the noise loud and clear. Very good experience with Scott Honds though. Theyre team is very knowledgable, organized and customer service oriented. Only time will tell how well this car holds up but either way Scott Honda definitely has a fan in me!

I got a whole lot of control and confidence while riding on the bike. Courtesy of its new tyres, suspension and brakes, I find the journey to be a smooth and flawless affair. The retro looking charming bike offers a care free ride and this is one of the major reasons for opting for this. Riding experience on this is quite a relaxed and flawless affair for sure for which I consider myself to be extremely lucky. Availing a relaxing ride overcoming the bumps gets much easier. I have fallen for the front end style of the bike in specific.

I purchased a 2011 Ridgeline and within the 5 years it has 30k miles and has been in the shop 20 times and still has to go in again. Problems from oil leaks to windows not working in the cold. Honda and the dealer wont step up and take responsibility for this lemon. The lemon law board in Vermont was the biggest waste of time ever. They wont let me show my evidence that this was a lemon. Makes me wonder who is paying them off. My first Ridgeline that was made in Canada was an unbelievable vehicle. This Ridgeline was made in Alabama. Typical USA quality. Ill never deal with Honda USA or auto master ever again.

Small ding in the driver side door, when hitting a concrete barrier, caused airbag to deploy and now is having severe roaring in my ear. This was 2 days ago. The airbag deployment caused more damage to me and the vehicle, so I think that we are over protected! Too much government intervention, I am 70 and my hearing was excellent before this, as my doctor said, I could hear a pin drop.

This has been my first time dealing with Honda. I leased two cars, Civic and Odyssey. This has been the worst experience in my life. I will never ever recommend buying or leasing or doing any business with Honda. Along the last 6 weeks, I have discouraged at least 15 of my friends from ever thinking in buying or leasing any Honda. Setting my account on line has been a nightmare and trying to make a payment was a nightmare. My temporary license is almost expiring in couple days and dealer is just careless. I made more than 7 visits to the dealer after leasing the two stupid cars to resign papers that were done by mistake. I do hate Honda. I do hate anyone who recommends Honda. I will always mention about my very poor experience and waste of time and discourage everyone I know to do business with Honda. I am seriously considering asking my lawyer to start a lawsuit against Honda for all the hassle and inconvenience I had. I am just waiting to have my temporary registration to expire and will sue you for the hassle and harassment and consequences for not being able to use my cars. Honda just goes to the hill. In continuation with the worst ever experience I had in my life dealing with Honda and its dealers, two days ago I received a call from the customer service of Honda to follow up regarding my complaint. The person who spoke to me lied to me and mentioned that he arranged for someone from the Midland dealer to bring to my home the renewed registration (plates) that expire on February 8th. He claimed someone will deliver the two temporary registrations today, February 8th. As expected, he was a liar and the dealer was a liar and no one came to my address. Tomorrow, February 9th, my two cars do not have valid license plates. Honda finances and the dealer who leased the two cars to me have already collected the fees for the lease and for the registration. Starting tomorrow, I will be charging Honda one thousand dollars per day until I receive the registration. The lease deal with Honda is no longer honored and I am not responsible for any payments until registrations are delivered to my address. I am also keeping my legal rights for suing Honda for compensation for the inconvenience and harassment. I will be talking to my lawyer to start legal actions against Honda. This email is a formal notification of your responsibility for the scam I have been exposed to.

I phoned Honda America at 800/999-1009 to complain about poor treatment at a Honda dealership. A representative returned my call on 9/1/15, and basically said that I was not a Honda customer, that I was a customer of the dealership and not Honda. I guess thats true! Honda sells vehicles to its CUSTOMER, the dealerships, and thus cares only about its relationship with those entities, not the dealerships customers. Specifically, the sales manager played a shell game and jacked up the sales price to the same amount of the trade in value, which brought the sale price to the MSRP. This higher price vehicle was sold to an elderly disabled person. Shame on Honda! I compared Honda America to a national fast food chain, that if tainted food is purchased at an independently owned franchise then the national company has no liability with the poisoned food that left a bad taste in the customers mouth, so to speak. The Honda America said that was not a good comparison. I disagree. A national company makes money from the end user but accepts no liability? I made the recommendation that Honda America offer me a model year end sales incentive, since the 2016 CRV models have been delayed until the spring of 2016, presumably because of a well-documented issues with excessive engine vibration when the CRV models are idling at traffic lights. (Said one person, I didnt buy a CRV, I purchased a massage chair.) The Honda America rep repeated that I was not a Honda customer but one of the dealership. I strongly recommend that those seeking to purchase a vehicle not consider any Honda model, since Honda does not care about Hondas sold by dealerships. Thing is, Honda makes a profit whether individuals buy Hondas or not. Hondas customers (and thus its loyalty) are the dealerships. So why buy a Honda if no one cares about you?

My family and I have owned several Hondas. I have only had minor issues with my Honda. I have never had to put a lot of money in it to fix it. These cars just seem to last a lot of years and miles. Ive had other vehicles that didnt last as long as my Hondas. In all they are very good vehicles.

I own the Touring version of the 2005 Honda Odyssey. The vehicle was purchased new. In the fall of 2008 the passenger-side sliding door was registering as being open. The dash light came on & the steady alarm that goes off would stay on while I was driving.I could de-activate the alarm by sliding the doors control button to a manual setting.However, the dash light would keep warning me bybinging) that the door was open.The motor would engage briefly while & the door would actually move while I was driving! I was unaware at the time that the doors bad connection was also draining my battery.Took it in 12/08 to a dealership.Was told the motor & latch had to be replaced along with the battery to the tune of $691.Done.Late in 2010 the other sliding door (passenger side) started doing the same thing.My battery died repeatedly & at 1 point was replaced.Took it to another dealership & they found the exact same door problem as the previous incident.Motor & latch had to be replaced on THAT door for $945. Done.At present (8/3/11) the driver side sliding door is broken AGAIN!If I replace it AGAIN it will be the THIRD door on that sidesince owning the vehicle. Called Honda HQ. Gentleman was pleasant but had a most difficult time comprehending the problem.Even asked me if I was sure that it was that door.I had to explain to him how the dashboard features are pretty specific as to which door (or tire, for that matter) is acting up.Unbelievable!Bottom line,since nothing is under warranty, Honda has no problem with me putting out another $1,000 to replace the door . . again.The only thing I garnered from the phone call was a case file number!They will not acknowledge that this is obviously a problem that should NOT be recurring like this & they shoud share some responsibility in the cost.I have also been blessed with run-flat tires on this model which I have had to replace several times at $1200/4 tires.I am sorely disappointed in what I thought was a reputable company that would stand behind its product.I will be selling the vehicle & will never set foot in a Honda dealership again.

Bronx Honda refused to perform services due to a poor evaluation - Two years ago, I had some service work done and I was not happy so I gave Bronx Honda a poor evaluation. Yesterday, I went in for services and the service manager refused to service my vehicle because of my evaluation. I dont understand why we are asked for a survey of the dealers performance and then if the dealer is not happy with our suggestion, they can refuse services. Why own a Honda if the local dealer is not going to service your vehicle? I was also told that recall work cannot be refused, but they did refuse to perform my recall work. They also made me order and pay for the part, then refused services.

I have a 2017 Honda CRV Touring. Bought in Nov. of 2017. Has 11, 500 miles on it. Counting the original battery it is now on its 3rd one. As of July 5, 2019 I have had the 6th dead battery. Ive had every excuse under the sun for these. First one was that we had to keep the key fobs for electronic start more than 20 feet from the vehicle when not in use. Electrical components in them will drain the battery. Most recent excuse was we dont drive vehicle enough. Was told to take car out on the highway at least once a week, drive 10 miles at 50 MPH and then return 10 miles. This is necessary to keep the battery charged. Rarely does vehicle ever sit 1 day without being driven and driven every week multiple times over 20 miles at 50 MPH. Other people have had same complaints with identical vehicle. I am in process of filing claim under Pa. Lemon Law. My 2nd and last Honda.

I purchased a 2022 Honda HRV from Honda dealership, Carbone Honda, who sold to LED. My car stalled a couple times and salesperson said it was the energy saving feature, not really stalling. I had aftermarket car starter installed. Then car became difficult to start and stopped while driving on highway. They blamed the car starter and charged me to remove it and restore to factory. On my way home it shut off again. They then determined the washer holding the main ground wire was not staying locked and replaced it. Told me it wasn’t the car starter. I’m out $550 for car starter and removal of it. I’m afraid to put it back in because any issue will be blamed on it. I’m being bullied into buying their product. They refuse to return my money and I drove the car unsafely for a couple of months. I was basically called a liar by the Service Manager 12/17/21. Offered to discount factory car starter to $650 + tax and $100 loyalty card if I met the Honda Rep and signed a release. Honda Corp has an open case but always tell me that all they can do is talk to dealership. Whenever you call dealership no one answers, was told they had no receptionist in Service so they answer when they are not busy. I will never buy from Honda again!!

I have a 2008 Honda Civic with 40,000 miles. All under-the-hood work for this vehicle has been performed at the dealer:1) Visor keeps un-glueing and coming apart. It has been replaced 3 times in less than four years, and Honda cant seem to come up with a replacement part that is durable.2) Full brake job was required. This is acceptable maintenance.3) Engine mount was missing. This is not the first time things under the hood are missing from this car that support the engine.4) Shocks and struts were supposedly leaking and had to be replaced. Not sure why this was not covered under warranty. Shocks and struts should last a very long time. I drive about 15 miles per day and drive very conservatively with speed no faster than 50 miles. What would cause struts to go bad in such short time, unless they were defective? Should the dealer have replaced these as part of the warranty?

I just received my 2018 Honda Accord a week ago, drove the car 300 miles and transmission needs to be replaced. Honda corporate wont give me a new car and gave me a bunch of lame excuses. I paid $35000 for a brand new car and dont want a car that is already messed up! Local dealership agrees with me but they are not the decision makers but I have been told by others that the dealership could make this decision and do the right thing for the customer. This is my second Honda car but will certainly be the last one! I will take to every social media site possible to express my extreme displeasure as well as the local TV stations.

The Honda CB 1100 EX is one such bike that I had no intention to buy. It was all when I came across this beautifully designed retro-styled beast at my friend’s house when I decided to book a test drive of the same. Talking of the style of the bike, it is nothing less than a royal cruiser with styling that any 90’s kid would love. However, it’s only the looks that are old! In terms of its performance, engine, and functionality, the bike is a beast of the present. Simply love the bike!

I traded in my Dodge Challenger for a brave new 2019 Honda Civic sport due to commuting. Don’t waste your money, the car is made of plastic, you lean on it or even knock something lightly against it you will have a dent. For a $26,000 car. The sensor system is piece of **! Lights come on for no reason, I take it to Honda and they want to charge hundreds of dollars to fix problems that I did not cause as I keep the maintenance and upkeep on the car up. The tires are **! I’ve had my car for 3 months and have had 3 issues with my tires. I’ve never had issues with cars until this nightmare. Don’t purchase a 2019 Honda!

Purchased a 2018 MDX Acura from Radley Motors, Baileys Crossroads, VA. Water leaked into the new vehicle for an unspecified time from the passenger seat window when it rained. Misaligned door from manufacturer. Honda & dealer being sued. You cannot repair water that has been entering a vehicle for an unspecified amount of time. Will impact the electrical system. Honda & the dealer are fighting this claim and has not been responsive. The vehicle is at the dealership & car payments are being made. Honda admitted the misaligned door. Dealer delivered a new car to purchasers that leaked.

Ive been on Hondas since the late 60s, dirt, trail & blacktop versions. Ive had other brands (primarily cruisers), but have been disappointed and have returned home to Honda. After playing in the dirt during my youth I graduated finally to the Wings. Got my first Wing in 1984 right out of the crate. Put over 250K on her and traded her in on a shiny new SEI in 1986. Kept the SEI in pristine condition until a moving company broke her during a military move & purchased a 95 anniversary edition, which I still have today. Ive had hog riders tell me she isnt a real bike and Ive told them that they are correct - shes a Cadillac convertible on 2 wheels. Unlike an ultra glide I can be on her with my wife, all day long and at the end of a long day of 400+ miles I can still walk. Three cruisers, all with over 200K miles doing nothing more than typical scheduled maintenance or replacing small parts e.g., tires, brake pads etc. Ive known several people that have well over a half-million miles on Wings and are still going strong - figure out how many V-twins youd go through in that many miles. Ive been thinking of trading in the 95 for another new bike, but really do Not like the most recent version of the Wing. Ive been on the BMW cruiser and Ive got to admit, it really has me thinking of changing. Thirty-five years of loyalty with Wings is hard to shake, but they (Honda) seem intent on taking one of their best lines (Goldwing) and making it into another sports bike. Buy a good used one if you can find one, youll be very happy you did.

Great car! I have had it for 4 years now and I dont regret the purchase. Beautiful car! Comfortable! Roomy! Great family car! Perfect for vacations or just a ride around town. Love all of the extra features! Its the nicest vehicle Ive ever owned. I would buy another one in a heartbeat if I could afford it. Please give me money so I can purchase a new one. I like the CD player, sunglasses holder, storage options, interior color, exterior color, adjustable side mirrors, adjustable rear view mirror, fold down back seats, Leather interior, heated seats, sunroof, navigation, backup cameras, Bluetooth stereo, and alloy wheels.However, I dont like the fact that there is no DVD player option. I wish it was easier to sync phones through the Bluetooth technology and that there was climate control in the back seat. I also wish the car washed itself. It is 2018 and I cant believe that type of technology doesnt exist. I dont like having to pay to update the maps on the navigation system.

Jason of Brooklyn, NY your Crosstour is not the only one with water leaking under the trunk flooding out the NAV control unit. The first time my 2012 flooded the car was at the dealer for a month. Honda also has a policy to rent you a loaner after so many hours it is in the shop. My NAV unit was emitting fumes inside the car with a horrible odour like the perfume used in portable outhouses. The 3rd time it happened I ended up spending the night in ER because my oxygen level was depleted.An owner from Massachusetts drove his 2012 to New Brunswick, a 9-hour drive. When he went out the next day the NAV Unit was melted, glove box and passenger floor carpeting were burnt. Honda refused to remedy the situation for him. Sudden Deceleration is also another serious issue with the V-6. TSB 13-031 is to fix it reactively. Problem is you could be a piece of charcoal from a rear-end collision because your brake lights do not come on to warn traffic behind you when your car slows down to 15 km per hour.My shop manager blamed us that we were misapplying the brake pedal. This is outright negligence and should be a recall issue. Then we have the VCM, Valve Cylinder Management system fouling the spark plugs when it goes from 6 - 4 - 3 cylinders to save fuel. It must also carbon the piston rings because the motors start burning oil. Mine had motor oil leaking unto the front bank exhaust manifold and my favoured Honda Shop Manager denied it was leaking. The Acura Dealer confirmed it was. At 17 thousand km there was a puddle of oil on the driveway when the Bailiff took the car. Honda refused to remedy the situation after 5 letters so I stopped payments. I asked for a low mileage Ridgeline truck because they do not have VCM on the V-6 and a lesser model without the NAV unit. In Ontario we have OMVIC whom I will file a complaint with.

Been to work shop not less than 6 times! Explain noises and verified with Honda Tech team, recorded with Honda best technical teams! Slow speed evidently hearing noises under engine compartment! Surely not the honda cars that I know for more than 25 years! Getting louder and louder, mileage now only 9000KM! Honda Service department called and saying final conclusion: Noise is normal in all HRV. Promised to write but did not on what was the findings! Are they afraid that that will affect their impressive sales? Did they tell all potential customers that Honda no more producing the Honda cars That I used to drive without these annoying and characteristics noise or knocking sound when in slow speed that is very obvious in traffic jam?Well maybe you make sure you drive faster to avoid that, but faster speed also has air rushing in. Well pump up the volume of your music then you can enjoy. (Overcoming the issues YOURSELF LAH!) But make sure the surrounding doesnt have foul smells otherwise you will only enjoy **! Not only the above issues not able to solve simple issues like doors become very hard to close or open also not capable to solve permanently and professionally! Feels like Honda today is no more Honda 20 years ago! What had happened?

I purchased a 2012 Accord Crosstour last fall. It is top of the line, two wheel drive. After running 5 full tanks of gasoline, I averaged between 19.375 and 20.375 mpg consistently in that range (half city and half interstate driving). I called Eskridge Honda, where I bought it and told them my problem. I live in Shawnee, OK, about 40 miles East of Eskridge, the Oklahoma City dealer. The person at Eskridge told me to bring it in. I did and when the maintenance manager looked at the mileage, which was then around 340 miles, he said to me, sorry, Honda will not let me touch this car until it has 10,000 miles on it. I now have over 2,000 miles on the car (02/06/2012). I still get the same mileage per full tank. I think this is one of the best looking cars on the road. It is black outside with black inside trim. I really dont understand the 10,000 miles requirement before the car can be checked out. I have bought several new cars in my lifetime. My last three cars have been Hondas, an accord (top of the line with navigation) and the one before that was a Civic (top of the line with navigation). I got the kind of gas mileage the sticker stated, very good. They got good gas mileage during the first tank of gas that I ran through them and did the last tank of gas that I ran through them. That has been my experience with every car that I ever bought. Always a new car would get the best gas mileage when it was brand new than later on. This talk about it needs to be broke in first has never panned out with the experience that I have had. I am writing this email mainly to check if this in fact Hondas policy. I would like to hear back from you but not from an attorney. Just tell me if this is your policy that you wont check the car out until it has 10,000 miles on the odometer.

I have owned Honda cars for over 28 years and have been very happy with them but I feel a need to mention one concern I have with Honda cars - the body frame. I admit that I hold onto your vehicle for a long time since they perform so well but each time I have had to replace my car, it is due to the body frame rusting out, never the engine. It is frustrating to have the engine performing like a champ but the body giving out.

The Honda Ridgeline is a perfect midsize vehicle if you want the convenience of 4 doors and the ability to haul stuff without needing a big work truck. Has a wonderful ride. Front seats are very comfortable and fit and finish are great.

Honda fuel door: 2017 Honda Ridgeline. There is an outside door with weatherstripping, however, dust can get between the door and the capless filler opening and then on into the hose leading to the cannister. There is a flap at the end of the hose going to the tank, and there is another flap inside at the top of the hose. Between the two flaps, there is a small hole at the bottom of the filler neck, approximately 1/4 by 3/8. Dust can get between these two flaps and be sucked into the hose leading to the canister, eventually plugging it and setting the error code. This is a design error for a pickup which is advertised for use on dirt, mud, and snow. Though there is weatherstripping on the outside door, there are two small drainage holes inside the door. These two holes empty just ahead of the rear wheel. Dust can enter either through the outside door seal or through the drainage holes.At the least, there should not have been a hole between the two flaps without some type of filter, allowing dust to collect just in front of the second flap and be sucked into the cannister. Though one could clean the outside flap before filling the tank, that is not possible between the two flaps, and while driving dust can be sucked into the line going to the canister. I think Honda should pay to have the line cleaned and the canister changed if necessary.History: At about 18,000 miles the check engine light came on, emissions problem. I took the pickup to Mistlin Honda in Modesto, CA, on November 13, 2018. Their report was that the car was dirty underneath, reset the computer and told me it would not happen again. The check engine light came on again at about 23,000 miles. I took the pickup in again on May 28, 2019. That time I was told there was dust in the system and it was not covered under warranty.I called Honda at 1-800-999-1009 and spoke with a rep who assigned the call to case #** and was referred to Lovette, same number, Ext **. She called me back on August 1st and after I explained the issue to her, told me to call Dennis **, Service Manager at Mistlin Honda, 549-5000, Ext **. She said he would be able to agree that the problem should be covered under warranty. Dennis told me he was not authorized to do such a thing and I would have to talk to someone at Honda to authorize such a repair.I called her back to tell her that Dennis told me he can’t do that. I left a message; since then I have called three times but she never returned my calls. Called Aug. 9 and got another rep who was of no help. Said a case manager will call me within three working days. Old case manager, Lovette finally called back and told me, essentially, tough. Last Honda I’ll ever buy. Have a Subaru with over 200,000 miles, same environment and no problems. Ready to replace it – will be with another Subaru.

In June 2011, I was hit by another car that changed lanes into the right passenger side of my 2006 Honda minivan, pushing me head on into the concrete barrier dividing the oncoming lanes of traffic. My drivers side airbag deployed. The airbag deployment broke my right wrist and severely lacerated my left thumb cutting through an artery. I am on Coumadin, so the bleeding was quite severe.

I own 2007 Civic, Honda issued a warranty on engine block, overheat cause a crack in the engine to which they are covering only the engine block and the warranty doesnt apply towards other part of the engine which will surely damage because of the original issue. In my case, service rep found that cylinder head is damaged and after keeping me on phone for several hours and keep me waiting for 2 days they replied they wont cover. This costed me $2500 which is same if I take it to other mechanic (quoted $2900 to rebuild whole engine).

My wife and I were car shopping yesterday to replace her 2000 Honda Accord V6 EX model. We drove a new 4 cylinder Accord - interior and gadgets were nice but the car would surge between 5-25 mph. The salesman said he never noticed it before so we drove another one - same thing; they surge. We bought a new Nissan Altima. It was everything a new car should be.

In May 2008, I purchased a 2003 Honda Accord from the dealership in Leesburg, Florida. Supposedly, it had a certified inspection (I have a sticker anyway). I paid for an extended warranty on the electrical system. Within a week the TCS icon lit up on the dash. I called the said dealership and they told me to bring the car in, which I did. The warning light went off en route. I was told by a service person that they could only check into the problem when the light was on. When I had had enough and demanded they at least try to look into the problem, they informed me that the warranty had expired. I went to Pep Boys and guess what? They identified the problem without the icon being illuminated. So, I had to pay $1,800 out of pocket. I chose Pep Boys to get my business rather than the dealership. Recently, my A/C died. Simultaneously, my CD and radio stopped working and the audio unit’s lights went dark. It turns out a $1,200 part, a faulty electrical board that needs replacing. Again, I appealed to the staff at the dealership. The general manager was rude. He said they didnt have to notify me of service bulletins and that Honda was responsible for notifying me of any recalls. I have since found out that this make and model also has transmission problems, so Im just waiting for that shoe to drop. Never ever trust a company because of its word-of-mouth reputation. Honda has put out some clunkers and their Leesburg dealership - boy, I want to name names - doesnt give a damn. P.S.: I maintain my vehicle regularly and it has fewer than 62,000 miles on it.

Steering locking up for a while then no power steering and blown fuse. Took to Honda dealer. He replaced fuse. Rode it for a while like 5 min., said it was alright. Got home, rode about 1/2 mile, it did the same. This is three weeks ago. Still no ATV to ride. Now I find out that there might be a recall on it. The dealer says he knows nothing, that it may not have a recall on this one. It is 2008 Foreman. What is wrong with this picture? The steering locked up twice. I dont know if I could put trust in Honda again after this. This is the third Honda in 12 years.

The steering on my Honda hybrid failed while driving 55mph. When the car was taken to dealer in Eugene, we were told Honda was aware of this problem but had not notified anyone. They refused to pay for repair because they said mileage over warranty - a warranty they never informed us about. Their explanation is that if you bring auto in with steering issue, then they would inform you of the issue. So in other words - your steering has to fail and perhaps almost get you killed, which is what happened here - before they let you know its a known issue. NEVER BUY HONDA AGAIN.

Honda refuses to admit the Civics are flawed. The 08 Civic I own has so many they had 2 recalls. The tire constantly wears out unevenly. The condenser is letting rocks hit it making holes so it needs to be replaced. The A/C only works when it wants to! But it only quits on the hottest days! When I take it to the mechanic it works fine! It needs to be not working when I take it in, but, who knows where Ill be when that happens. Im usually in another city. Honda needs to do right and admit it made a bad car!

34,000 KM and I need new rear brakes and told by dealership and Honda Canada no warranty. Googled brake problems and I found that rear brakes is a common Honda problem. I have owned 5 Hondas. This is the last one.

It has done a great job holding up to our large family over the last 8 years. It has never needed any work, outside of the normal scheduled oil changes and maintenance, to keep it going strong. The leather interior held up to a family of 7, plus our 2 grandsons over the last 4 years. Not a single tear in the interior. Handles like a dream and drives like a car around corners. Stops wonderfully quick. At 240,000 miles, the notoriously bad transmissions for this year in Honda, finally gave out on me, with little warning. That is my first and only complaint.

We called for roadside assistance due to a flat tire. We called at 7:00 pm. We were told 40 minutes. After 40 minutes we were told 15 minutes more. After 15 minutes we were told 25 more minutes. We complained to the call center after each delay. Finally they told us a new service would come in an hour!!! We were very upset. After another half hour both services showed up. It was an awful experience!

I have the car for a year and I have not had one problem with it. I figured I would have a small problem living in a city with potholes. The undercarriage usually gets noisy. This is not the case with my car. I love it... I might name it BRAD.

I just purchased my Honda Accord from Hillside Honda and I was screwed. They took my deposit money first and start to play with my head about the monthly payment like if I put more money down, my monthly payment will be less. They told me that I will get six years warranty and I dont have to pay anything but they also charged me for that. My salesman was Mr. Rana ** I will never ever go to Hillside Honda and wont recommend anyone to go there.

I purchased it 10 years ago and have been very happy w/ it except when I had to replace the transmission with mileage below 80,000. Honda didnt cover it. The car is good on gas and is a comfortable ride even though its 10yrs. old and total mileage of over 100,000.

I bought this car because I wanted Quality, reliability and pride of ownership. Honda has lost the word Quality, Reliability and pride of ownership. They are living in the past! Cheap Brake pads (rotors being turned at 18,000 miles, 4 brake jobs before 60,000 miles). Excess consumption of oil in engine. Spark plugs needed to be replaced every 5,000 miles. Short Block was replaced, Then the Heads were replaced, then all the parts in the short block were replaced. Comes to find out I had a cracked head seal. When they removed the heads they dented the fender walls on the two front fenders which had to be repaired. One morning I went to work and the transmission would not get out of second and then it would not get out of park in the middle of an intersection.I loved this car and took a long time and money to make sure I got what I want. I finally got rid of the car because no one in my family trusted it and did not want to drive it. The GM of the dealership called me one day and said that they had over $12,500 worth of repairs in the car. He asked me if I wanted to trade it in. I was at that dealership twice a week getting rentals so they could try and get this fixed. HONDA stood silent.Really- would you buy another Honda, I did trade it in and bought a Camry. I drive 75 miles a day to work on the Highway and Honda could not handle that. Do not always believe what you read. MY son owns a 1997 Camry with 230,000 and runs better than the 2008 Honda Accord. Go to ** and you will see what Im talking about. It has been 6 month since I owned the Honda and Im still very agree, Because Honda did nothing. They do not care. They are living in the past and people are paying a higher price for a car that has issues. This is just one story and I have learned my lesson. Happy Travels.

Im complaining very much about Honda CB TWISTER bikes gear box since from 10 months. So Im kindly requesting to please solve out my problem by Honda near by my locality. Im waiting for your kind response.

What a joke. I leased a car from here for 3 years. 6 months before my lease was up I tried going to Honda because I needed a bigger car. They wanted to work no type of deal with me. Said wait out lease blah blah then told me my Honda loyalty could get me far? But clearly did not. I ended up going to Chevy. Worked out an amazing deal for me and I returned my Honda early and under the miles I was suppose to return it with. Of course Honda could fathom I went somewhere else and charged me a nice 375 which was explained to me, Oh that’s because you didn’t get another car with Honda... like what? I returned your car mint condition under miles and EARLY. You charge me a fee for not staying with you when you didn’t want to work anything out with me when I tried? A joke! Can’t stand this company and I tell all my family and friend to stay clear of Honda.

The entire air conditioning system on my brand new 2007 Accord had to be replaced. Wolfchase Honda said that the a/c system was overcharged by someone. I have never charged the system and Wolfchase Honda is the only one that has ever serviced the vehicle. Wolfchase Honda and Honda America would not help. I took it to another Honda dealership and the repairs ran nearly $3,000. I have purchased several new Hondas in the past but my last purchase was a Ford. I am through with Honda!

1. Only had car 3 months 2. Warning sensors in complete failure intermittently. Dealership cannot find problem.3. Complete AC system ($3,000 job) had to be replaced after 4k miles.Cannot imagine what this car will be like after 3 years/36k miles...

I had an engine seal leak, broken shock, replaced rotors and brakes at 23,000. Now I have another horrible noise that will need fixed. Honda service and Honda Corp can’t hear the noise yet outside reputable mechanics can. Honda knows I am 3,000 miles until my 36,000 warranty is up so they don’t, hear anything and so will not investigate the problem. I believe I have a lemon. Honda Corp doesn’t participate in the California Lemon Law. They are ignoring my complaints.]

Honda is always famous for their pathetic services. Here first time I contacted them in three years for road assistance that to at Jayanagar, Bangalore which is heart of the city but after two hrs also nobody has turned up yet. They are not ready to share technician’s no. also. They shared the complain no. after one hr from the time of registering the complain. They don’t mind keeping on hold for 20 minutes or more than that. When I asked them to connect with their seniors after keeping me on hold for four minutes executive said they are busy and can’t talk now. Is it really worth to pay them hefty amount and suffer like this for the service where other private players provided it at very low cost and with 30 minutes commitment. Honda’s Services sucks in India.

I purchased a 2002 Honda. I was refused a test drive. The air conditioning was not working and the radio didnt work. I took it in for service for the air conditioning, then the maintenance required light was on. After receiving the serviced car, it stalled when making turns 4 days later. I took the car to a Honda dealer to have it checked and was told it was the timing belt causing the engine to cease and low oil. My question is, the car was in the shop less than a week prior and doesnt work. I attempted to return the vehicle to the dealer. Coleman is refusing to take it back. Honda car is a dud and Coleman refuses to satisfy the customer.

Shortly After purchasing a new Honda accord sport model we noticed issues with the bluetooth so we had the dealer look at it and said there was nothing wrong with it and gave it back. The road noise makes talking via Bluetooth nearly impossible. So we brought it back again and after arguing with the manager they decided they would replace the microphone. After a week we picked up the car and microphone is still having the same issues, by now we had problems with the system disconnecting during a phone call. So after only owning this brand new car for just 3 months we bring it back for the 3rd time, and yet again the manager basically calls us a liar so we show him personally. They decide to replace the unit with a remanufactured unit after yet another week we get our brand new car back . Well now the new unit makes the whole system freeze up radio/bluetooth. So finally we call Hondas corporate offices and they basically tell us they never heard of this issue we are having. So they tell us to bring the car back to the dealer and get the issue fixed and not to take the car back until completely satisfied with it. So we get it back to the dealer for a 4th time. They now tell us that they can flash the system with a update to fix the problem of freezing up. But there is still no fix for the original problem we came in with which is not being able to talk over the road noise on hands-free mode. So after all the headaches and arguing and wasting of our time off of work to bring the car to get it fixed we are back to square one. When we went to buy a new car we did so to avoid time consuming issues that are not normally common while buying a brand new car. So after all the headaches and anger trying to get this issue fixed nothing has been done. I swear I will never buy a new car from Honda again after the issues we had and they way we were treated.

Loved my 17 Ridgeline until I used it to tow a camper within Honda’s guidelines. Had transmission failure at 17k repaired under warranty. Same problem 35 mi later. Got rid of it.

VSA warning light came on in my 2009 Honda Accord. Dealership said perfectly fine to drive, just a warning light. Next day I had to have my car towed to the dealer. They are telling me 4 timing teeth stripped off $980 and 4 bent valves which they can give me NO cost for except if they cant fix/replace the valves I am looking at $4000 for a new head. Mind you I have owned and perfectly maintained this car at the same dealer since brand new and the timing belt has 84000 miles now and its not recommended to change until 105000 miles. The dealer doesnt care and I started a case with American Honda and they care EVEN LESS... HONDA IS SUCH A DISAPPOINTMENT!!!

I purchased the Dio scooter. On the first day, the problem started in that the bike stopped after a 2-km run. After two days, I got it back. But after 10 days, the problem occurred again. After 10 days, I got back my bike from the service center. But after 12 days, the problem again came. Then again after 10 days, I got it back. Now, the same problem occurred. I am very upset that there is no solution from the companys side; they neither change the bike nor solve the problem. Its very bad service from Honda Motors.

Certified used warranty is a scam. Honda sold me a certified used vehicle under their program that guarantees a 151-point inspection. Right out of the dealership, the car had a burnt accessory fuse, missing tire change tools, and garbage in the spare tire well under the trunk. This leads me to believe they did not check all the fuses and they did not check to see if a spare tire was even included with the vehicle, let alone properly inflated. They did not offer compensation for failing to check these points in their original inspection and they did not agree to perform another 151-point inspection at my request. It is now 14 months after I purchased the vehicle and only about 8,000-9,000 miles on the car from since we bought it. The power steering pump had a major failure; repair is quoted at $740.01. They refuse to repair the vehicle at no cost since non-powertrain warranty only covers 12-months/12,000 miles. I would typically accept this response, but I feel as if the car was never fully inspected like they advertised. A power steering pump should not have a major failure after 8,000-9,000 miles. I should not have this much difficulty explaining my frustration to Honda, a company that prides itself on reliable cars and helpful people, especially with such low mileage on the vehicle.

I made an appointment to have an airbag recall inspection done at Brown Honda Service in Toledo, Ohio. I arrived and was then informed that it would take 1 1/2 hours to look at the airbag. It was just an inspection, not a replacement. That is entirely too long for this to take. They should have informed me of the time when I called to make the appointment. I left very unhappy about the lack of customer service. The tech did call to suggest he come and pick up the car, but I was not going to give up my entire Saturday for this.

I purchased my 2020 Honda CRV and immediately noticed a very loud static buzzing sound coming from my radio every time I drove by a radio or cell antenna tower. It is so loud that I can’t hear what is being said on the talk show. I took my 2020 Honda CRV into the Gunn Honda Service department and they tested the radio along with another new 2020 Honda CRV. Their conclusion was that the radio in all 2020 Honda CRVs makes a loud buzzing static sound when driving by a radio or cell tower. So they said they could not fix the radio and justified their decision by using the disclaimer that says that the radio may experience static noise. Even Honda Corporate refused to help. I have only bought Honda’s and none of the others ever had this problem. I would never have bought this car if they had told me about the radio problem upfront.

I bought a Galaxy Gray Honda Civic LX Sedan new on Memorial Day weekend in 2008. In 2014, I noticed that the paint on the roof was fading (it looked like it had been rubbed really hard in some areas and just came off). A 6-year old car with fading paint? That made no sense, so I checked and found there was a Honda bulletin issued addressing the paint issues and that they would repaint the affected areas. I took it to the dealer where I bought it, they kept it for two weeks and didnt offer me a loaner. They acted like they were doing me this huge favor by repainting it for free. They had a body shop repaint the roof, hood, and front fenders. I thought that was the end of it. Well, at about 7.5 years of age, the paint started coming off the trunk. I went back to the dealer and was told sorry, its out of warranty. We cant do anything for you. Now the car is 9 years old and the paint is coming off two of the doors as well as the trunk. Also, the rubber stripping along both sides of the windshield cracked and broke off, and the rubber trim along two of the windows has done the same. Im very disappointed. This is my third Honda Civic; I previously had an 89 and a 98 and had no problems like this. My car only has 87,000 miles on it, so it should last me at least another 9 years; its just going to look like crap unless I spend $$$ to repaint it. Why didnt Honda just repaint the entire car when they had it? The quotes Im getting to repaint the affected areas range from $1500 to $2100. I trusted Honda due to my previous experiences, but this will be my last Honda. When Consumer Reports asked me if I would buy this car again, I had to answer No. When I hear or see those Helpful SoCal Honda Dealer commercials, I turn the channel. Theyll help complete strangers with things, but they wont help their own customers! Their quality has really gone downhill and they just dont seem to care.

Easy handling drives and good on fuel and brakes very well. I like the car very much. It suits my needs and my driving style. I would purchase another if I were in the market for a new car. I am quite pleased with it.

I ride a Honda 1982 cb900f super sport and I love it. If I was going to purchase a new bike, it will be a Honda because they have the top of everything. Thanks Honda. It’s not hard to get a bike. Just hard to find a good bike. With Honda the door is open and all you have to do is give them a call. No worries????

I bought a 2013 Honda CRV. The battery would drain after 2-3 days of sitting idle. I got it checked repeatedly at the Honda service department when I bought the vehicle. They kept saying the parasitic draw was within specification, and to disconnect the battery cables if it was going to sit for more than 2 days. So each time I park the car on a Sunday and dont move again until Friday (I walk to work), I have to disconnect the cables, or use a solar charger (I park underground heated parking at my condo). They said it was fine and just to drive it more, for 1.5 hrs at a time every couple days to charge up the battery. Ridiculous! I own two other vehicles (different brands) and they can sit for a couple weeks and start no problem. Never had this before, and have since heard it is common on Hondas. I traded it in for a different vehicle and will never buy a Honda again. Honda Canada customer department refused to acknowledge the problem, as did the dealership.

I called Honda because I bought a new 2016 HR-V EX AWD which has the keyless system. The owners guide states I can unlock all doors with the trunk release. It does not and I learned that the owners manual states something different. I also complained to the phone contact because the only door that opens all doors is the passenger door, unlike past vehicles I have had where pushing the button twice opens all doors. I was told this was a security feature of the vehicle. However, it would be just as secure if it required two pushes for all doors and only the current handle grab for the drivers door. When I asked how to get both issues repaired I was told the drivers door was engineered that way and could not be fixed because it was not broken. They will be calling back about the trunk to clarify which is correct, the owners guide or owners manual.I was pleased the company is willing to respond quickly but am entirely dissatisfied with their denial that the doors could be altered given that this version of the car is quite a bit more money than the version with remote entry instead of keyless entry. As the driver, I either have to fish the key fob out of my purse or make my kids wait until I am inside the car to let them in. Im having to train them to stop yanking on the door handles until I am inside. Worse is that I cannot open the back doors myself without the same maneuvering, difficult if I am hauling items I have stored in the back seat.

Sales department uses delay tactics to go through the process of purchasing a vehicle. Finance department tries to fiddle with numbers and charge for items that are optional...which they dont tell you until the very end, (e.g. 300 insurance fee, which is really an optional documentation fee). Service department confirms issues but does nothing about them. They lie about what was done or not done and use subjective tests to say that nothing is wrong even though a documented 3rd party assessment indicates otherwise. Do not recommend purchasing or servicing a vehicle from Richmond Honda in BC.

In the past month my 2015 has had battery issues. Had to get car jumped a total of six/seven times in one month. Took car to Honda service department to have diagnostic. Per customer service battery is good and cant get proper reading if car is jumped. Advised to have car towed in if this problem occurs again. Little upset because I have little children and would never want to be stranded with my children do to their safety. Called corporate office, told them what happened. Made them aware that this is a safety issue. Referred me to case manager who told me that I would have to follow Honda service department suggestion and have car towed in. Next week car wouldnt start. Had car towed in to Honda who then did diagnostics and found battery was defective. Put new battery in car. Two days later (today), same thing car wouldnt start, Car towed back to dealership. Very Frustrating. Tried to get loaner and told all out and there was nothing they can do. Meantime losing money because hanging in Honda most of the day. Called corporate office and told them my dilemma and not being satisfied with service. Brushed me off and said that a case manager will return my call in 1 business day. Still no transportation to work. Not even reimbursement for rental. Not happy. Terrible customer support.

I have Honda City full options, year 2006, 1.5l VTEC. I have this accident from the front of the car; the car condition is total loss. My complaint is how I have an accident like this and no airbag has opened. I have 2 airbags in the front, and I have been injured. What is the safety in the car?I bought a Honda, because it is a brand; and I paid more than the worth of other Korean cars because of safety. Where is it, the safety factor? I have an accident like this, and my life was in danger. And I am injured now. I am so upset with what happened; I didnt expect this from Honda.