Our daughter was in an accident with extensive front end damage. The airbags never deployed even though the radiator was pushed into the engine. The hood looks like an upside down V. The front bumper was removed and the side front wheel panels were also damaged. This was a 1999 Protege LX. Is this a defect that the bags did not deploy?

I own a Mazda CX-5, that I bought without a warranty because of the great reviews about maintenance and service of the vehicle. Please do not make the same mistake! Mazda will not assist with any rare malfunctions that may happen to your vehicle! They will tell you the car is outside the warranty and anything is possible. They can not explain what caused your malfunction or why it’s possible other than its outside the warranty and anything is possible! The Mazda Corporate office will NOT accept responsibility for any malfunctions!

Well, if you want to be mislead, lied to and taken advantage of then I suggest you come here. I went into Mazda back in March 2019 to test the CX-5, after driving it around and listening all the great features I started to become more and more interested in the vehicle. Zakou, my sales rep tried to get me the best deal. I explained to him I still had 3 more months left on my previous lease but he assured me it wouldnt be an issue because Mazda would take care of the remaining balance (which by the way, was written in the contract and stated in all the paperwork signed by them and myself).Well, to cut the story short, its been almost three months since I switched to Mazda, my previous lease hasnt been paid off yet although they took the vehicle from me, I have been CONSTANTLY reaching out to my sales rep, calling the store, asking for a manager, financial manager, ANYONE that could help me out and all I get is: I will find out what is going on and I will reach out to you but I never hear back from anyone, and the manager seems to never be available. The only person I was able to talk to was the manager for used cars who obviously had no idea what I was talking about and also promised to call back, but I am still waiting for that call - one week later-.I have sent copies of the letters from my previous car dealership regarding the missed payments and how this was reported to the credit bureaus damaging my credit and all Zakou (the sales rep) would say is that he passed it on to his managers. When I asked which manager so I could follow up he would say I could just call and ask for one and they would all know what I was talking about, which again, LIES, because not once was I able to get a hold of a manager, they seemed to NEVER be there, and when I would reach out to Zakou again, hed tell me the same thing making me even more upset at the fact that I was not getting any concrete answers.The last thing I was told by my sales rep was for me to pay the balance and bring them a cancelled check for a refund which at this point I refuse because that is not what I agreed on, and if I wouldve known that from the beginning I would have just waited out the three months so I wouldnt be stuck with two lease payments!! It is safe to say, this has been by FAR the worse experience with a dealership that has failed tremendously with their customer service. Their lack of attention or interest in my situation has made my experience so sour, if it wasnt for my contract I would have returned the vehicle already so I wouldnt have to deal with them.

My car started hesitating for a couple of weeks. After my car was diagnosed and serviced for the alternator and wiring, another problem was diagnosed, a leak under the intake manifold (PCV hose). After the tuned of $1400 plus paid out, I drove it off the lot and the engine light came on. I turned around and brought it back. On 10/19/11, they kept the car. The next day the tech advised me that he drove it for 10 miles and nothing happened. My car remained with them again. They cleaned the connectors and tested the solonoid valve and they said it was okay. I picked it up on 10/20/11 and the same thing happened. They kept it. I picked it up the next day. On 10/21/11, again the light came on after leaving. I went home and called them. The tech stated it would cost me another $400.00 plus. What? I stated they should fix it because the engine light was not the problem. I brought it in for the alternator and wiring. What happened with my engine light? I took the car and went to work. There was no light on and then, the light was on, etc. Oh and by the way, they stated to me the valve with an open and shut flap could stay open or closed and I should not worry. They were lax in that statement. Do they not understand its my engine light? I have had my Mazda 6 for 5 1/2 years and never had a complaint regarding maintenance and repairs from the Mazda dealer before. What is going on? Or, is it just the Mazda dealers in Lodi, New Jersey? If theres a class action suit in the making, Im in.

I was in a car accident driving at 35 to 40 miles and I was in an accident. I hit the other car by the front of my car and the airbags didnt open from either side and I think thats not correct.

I have a 2009 Mazda 6. I have replaced pretty much all of the bulbs at some point in the 4 years Ive owned this car (headlights, brake lights, turn signals, etc.). In total, I would estimate probably 10-12 times. A few I did have done at Valvoline when I had a quick oil change and they noticed a bulb out. But I have also had it to the dealer several times pleading with them to figure out why the car keeps blowing bulbs. Their answer every time just the bulb and bulbs blow which means I have to pay for it because warranty doesnt cover unless its a defect. Ive owned several other cars both new and old and never had to replace more than 1-2 bulbs in my life. Same goes for every single person I talk about this. Why is it everyone thinks theres something more going on except the dealer? So I dropped it off again this morning and they are already trying to tell me last bulb I replaced was passenger side and this time its driver side, so probably just the bulb again but they will do a diagnostic and my charge will be a minimum of $90 for that. Very dissatisfied with Mazda and the dealer (Jeff Schmidt Mazda in Beavercreek, Ohio). Very poor customer service. Do they really think its okay to have to replace a bulb in your car every 3 months?! I will never own another Mazda or buy a car from this dealer again. I strongly advise anyone reading this to do the same.

I have a 5 day old 2018 Mazda CX-9 GT. It is a very good and fun-to-drive SUV. I recently have some issues playing my iPod iTunes playlists from connections to the USB1 and USB2 ports. It is an intermittent problem not recognizing and not able to play the songs from the playlist. It is very frustrating and disappointing considering that I paid top $ for this SUV and I am now faced with this media problem. I will report this to the Mazda dealership first thing in the morning tomorrow since it is barely a week old.

Deceiving with its looks! Dont be tricked by poor quality product and expensive after service fixing. Feel bad for the body designer, talent wasted on rotten interiors. 2014 Mazda 6, replace batteries every 8-10months. Inside plastics falling off. Exterior plastic bumper covers falls off 3 times, forced to glue on. BT audio problems, and now... Transmission failure! With every single service encounter, service folk says its normal to have battery replaced every year and a half and then changes story to a Year and now. Under a year... Poor customer attitude. Service folk highly unprofessional. Biggest regret to trust this brand. Stick with Toyota or Honda. Want nice looks, wait and save for better.

My husband bought me a 1998 Mazda 626 in June. In July I took to car to get a tune up and to see why the check engine light was on. When they hooked the car up to the machine they told me that the the first spark plug was misfiring and that it showed up that the threads from that spark plug was crossed. I took the car back to the dealership and they told me that someone had glued the spark plug and all my mechanic had to do was to wipe the glue off and the do the tune up. So I said okay and took the car back to Mekinee here in Raleigh. Well, they said they werent going to touch the car so I called up the dealership and they said for me to bring the car to them, I said okay. While Im on my way to take them the car, all of sudden the car broke down along the side of the highway. They came and towed the car, so the following day my husband who is in the military came home and we went down to check on the car and thats when they told us that the transmission was gone on the car. This car only has around 100,000 miles on it , now I dont know what to do and the dealership has completely stopped having contact with me and my husband.

Within 40.000[sic] miles our bluetooth unit in our CX-9 broke. No warranty and a $900 repair bill if we wanted to repair it. We opted out and are now using Bluetooth headset. Less than 60.000[sic] miles CD player goes out and we cannot load or take out the CDs and not even play the cds that are in there. Less than 80.000[sic] miles DVD player goes out. So basically we are back to good old radio only. Also one of the entry keys failed which is about $300 to replace. Sealing rubber on the driver window side is leaking and creates a lot of cabin noise. That said the car drives nice although it is a gas guzzler. So if you are looking to Zoom without any media and lots of wind noise the Mazda CX-9 is what you are looking for. Called the Mazda Experience line but they simply say you are out of warranty so regardless of what is wrong with your car you are paying.

Well the short version is this; several years ago, I ended up suing Mazda because of the defective CD40 engine in the 626. I won, they refuted (with a new judge), and the win was turned in their favor. I still owed on the car with Fairlane credit. Both Mazda and Fairlane are owed by Ford. I spent close to $4000 repairing two transmissions on that car and now Im being sued to pay the balance of a loan I owe on a car that was a lemon when I got it. I dont mind paying my debt, but I dont have the car because it didnt work. There should be a comprise somewhere on this. Not trying to shaft on my loan, but the damages and near-death accident I had in the car as a result of the mechanical defect should be applied to my balance.

I have been a Mazda customer since 1998. Never had a problem. I got this 2014 Mazda6 and noticed the tongue in front of the car, knew it wouldnt make the winter. It didnt so now I have to pay $1000.00 every spring for this car. Re-engineer.

I have a 2008 Mazda B4000, 50600km. The warranty expired Sept 29 2011. When winter tires were put on, I requested brake check. Both rear brake cylinders are leaking (for sometime, shoes soaked, needed replacement). They would not do work under warranty coverage unless Mazda head office agreed. They refused; the dealer thought because rather than doing good will repairs I could buy ext. warranty.

Tribute recall notice - I received the 1st letter from Mazda last month. I took my Tribute to Premier Mazda of Georgetown (where I purchased it in 2008); they disconnected cable and told me to expect another letter from Mazda advising me they now had the parts for the repairs. I received the letter today telling me to call and set up an appointment. I spoke with ** who said to wait for yet another letter because the repairs were not being effective. This sounded fishy, so I called Mazda Corporate and spoke with Jose. He called ** at Premier Mazda. He was told ** had given inaccurate info and told me to call ** who would set up an appointment. I have called Premier and left messages to get a call back. I feel I am being ignored!

Purchased a CX9 new in 2007. Drove it with a few problems like the Prox key losing its program forcing us to buy a new one at the cost of $300 plus $100 programing. But thats the short of it... At 59000 miles I walk into the dealer and have them doing some recall work on the car. I tell them its transmission is kind of slipping. Service guy says dont worry and recommends a trans service... I say ok... Come back a month later ask for trans service and he says, Its over drivetrain warranty now. Maybe the service will help. Sounds like the trans is shot. The part alone is $9000 and removal is another $3000. Has no record of my issue at prior visit. Says there is no warranty. Said you dont service your car here so we wont help you. I ended up spending another $3k out of pocket having a trans shop rebuild the trans. If youre thinking about it... RUN FROM MAZDA!

I had plugs changed 3k ago on my Mazda Tribute and one blew out the other day. It broke the coil off. Dealer is charging me $500 to drill out and install sleeve and new spark plug. They suggested that if it happens again, the head is bad and will have to be replaced for cost of $1500 or so. Apparently, this happens with Fords a lot and as I see here, Mazdas too. It is a commonly occurring quality issue that should be addressed by the manufacturer. Obviously, it weakens the threads when changed at 100k. I had no problems before that then change the plugs and 3k later, one blows.

We are a non-profit agency that owns a 2000 Mazda minivan to transport clients. A driver lost the key to the van, our only key. The van was running fine and we have found this to be a very reliable vehicle. Because the key must be programmed to the ignition, the van had to be towed to the dealer. Several keys were ordered, but we were told they were defective. Finally, a good key was reprogrammed, but the van wouldnt start. So, we were told we needed an immobilizer unit. More delay and now the bill had risen to $1,100. Once the immobilizer unit was installed, the van still wouldnt start and we were told we needed an instrument cluster. Another $1,400. That was a month ago. A defective part was sent from Mazda, followed by the wrong part. We still dont have our van and the dealer doesnt have the replacement part. It has been two months. I have called Mazda customer assistance twice. No help. The situation is completely unacceptable and yet we feel unable to do anything to rectify it. What if the dealer has incorrectly diagnosed the problem? We have no way to know until the instrument cluster finally arrives (we hope) and is installed. If this really is the fault of Mazda Corporate and their supply chain for parts, something needs to be fixed. Im wondering if others have had this kind of experience.

I use to love the CX9, until they gave it an overbite. Or Duckface.. I dont know,, The front end is hideous. Im now currently Waiting till they change it to go back to Mazda. Everything else about the CX9 grand touring is amazing.

I had an accident in my Mazda 6 on February 17, 2012. I was totally innocent as someone drove up the back of me. My car was towed to a local crash repair. They ordered replacement parts from Mazda on 27/2/12. To date, they have still not received the parts from Mazda and hence I am still without my car. I contacted the customer support area to find out what the problem was and they advised that Mazda was moving warehouses and unfortunately they couldn’t locate the parts. I rang them back today, 17-4-12, only to find that some parts will still be at least 10-14 working days away. I have been without my car for 8 weeks and will not be getting it back in the near future. Mazda definitely do not live up to their value statement.

Driving home three weeks ago, the check oil light came on in my car. As I was trying to exit to a safe location (I was on the highway), the check engine light came on and then the battery light came on. The engine was shot. I purchased the car last July. Mazda claims it was a faulty oil change and they will not cover the cost of the new engine. The car cost me $18,000. I purchased it last year after I got hit in an automobile accident that left my previous car totaled. I paid for the Mazda 2 in full. Now Continental Mazda in Naperville, IL is stating I need to spend another $5300 on a new engine due to a faulty oil change. Im devastated. They will not help me out nor will the $20 oil change company (obviously). Mazda needs to make this wrong situation right again.

Mazda should stand behind their products. I own a 2001 Mazda Tribute and have had multiple problems with it. I have spent thousands of dollars trying to keep it running. I really think hundreds of Tribute owners who have had trouble with their SUVs should file suit. I drive carefully and take really good care of my cars and I still have all of these problems. This is my first and last Mazda. Here is a list of current and past problems: car door handle broken, coils replaced, transmission problems, radiator replaced (it split open), fuel modulator replaced, CV joints problem, rear hatch doesnt lock, interior linings coming off/ash tray and cup holders broken, and exhaust leaks/catalytic converter.

I cannot keep a battery charged. New alternator, new radiator. Thanks to alternator, new battery, new radio, new tires, etc. Money in it and still cant keep it charged. Does anyone know why this may be happening? I love the car (2010 Mazda CX9) but am fed up with it not running when I need it. Something is pulling battery down when it is parked in my garage overnight. Any help would be appreciated everyone if baffled at what is causing this. Cant trade it off. Just bought 6 months ago and have problem ever since. Owe too much to trade now. Help.

This vehicle has been very dependable with no major repairs needed. Ive been a bit disappointed as to the fuel economy. The model I purchased was a 4-cylinder. Ive only been getting around 25 mpg on the highway, not as fuel efficient as other 4-cylinder pickups Ive owned in the past. The interior is a bit cramped, but then again, it is a small pickup. Overall, Ive been happy with it. I may opt for a 6-cylinder pickup next time around which will be a bit more powerful than a 4-cylinder and still economical to drive.

After more than 30 years being a Toyota car owner, I made the mistake to buy a new Mazda CX9. Last week, I went to the car wash. When I came out I found out that the BSM (blind spot monitor) stop working. So I took the car to the dealer and they found out a very tiny scratch, an inch long. It wasnt a dent, not even damage the paint. But they said that this damage the computer, and they send me to their Mazda collision shop and want to charge me 1,500$ plus a new computer. UAU “Are these cars so weak?” Trying to take advantage… I dont know. But Im very disappointed. Never again Mazda. Never.

Mazda 5 is sharp looking car with lots of great features for an affordable price. Great experience driving for everyday and long road trips. Very roomy with the third row seating option. We have had very positive experiences in owning 3 other Mazdas. Great driveability in town, freeway or long distance. Gets good gas mileage. Has Bluetooth feature for answering and making phone calls hands free. However, it does not have power seats or lighted mirrors on the visors. Sometimes the catalytic converter has an odor of sulfur that service technicians do not seem able to smell or find the cause of when we have it serviced.

Since I bought this car in July of 2012 with 54000 miles, its been an amazingly reliable car. It handles really good, good acceleration and very quick. I average about 40.5 mpg with a good amount of city driving. Its a very easy and fun to drive car. I still have the original tires on it with 79000 miles and still has a little bit of tread left. Im pretty surprised with the tires life, especially being a 45000 miles rated tire. Ive never had an issue or problem with it and I look forward to all the moments Ill have with this car.

Mazda 6 is a nice car. It drives nice and smooth and you have control. I just wish it wasnt quite so low to the ground thats my only negative. The gas mileage is awesome.

I purchased a 2010 Mazda MX-5 Sport model in June of 2010. This year, the convertible top started tearing on the passenger side above the window. By the time I got to the Dealer, Beach Mazda in Myrtle Beach, SC, there was only one day left on the warranty. The car had less than 22000 miles on it so the three-year warranty should have been in effect. The service department took pictures of the tear and the odometer and sent them to Mazda. Mazda declined to warranty the repair. The service department again brought this to Mazdas attention when a Mazda representative was visiting the dealership. They again declined to warranty the repair. I sent a letter to the General Manager of Beach Mazda about this problem and I never received a response. I appealed the ruling to Mazda and they again declined to warranty the repair. I attempted to disputed this through the BBB Auto Line procedure but they wont help me because the car is now out of warranty. The top has now started tearing on the driver side in the exact same manner. Beach Mazda has given me a quote to replace the top and the cost is more than $1300 plus tax. Why would I buy a Mazda part if they wont warranty it? To top this off, Mazda is now trying to sell me an extended warranty.This is my FIRST and LAST Mazda. My wife and I have purchased 4 cars from Beach Automotive and I will think twice about buying another car there. The manager could have at least responded to the letter I sent!

Front Axle on 2005 Mazda 6 - I just drove from Clemmons to Wendover Avenue in Greensboro and suddenly the front of the car sounds like I drove over a boulder and the engine fell out. I managed to coast to Sheets Gas Station. The car would turn on but would not go forward in drive or reverse. Called a tow truck and took it to the Mazda Dealership. The front axle is broken... I could not imagine how though... have not run into anything or rear ended anyone. I just had the axle worked on in Hickory. Not happy but blessed it was not the transmission.

I truly love my Mazda. Had leased a Mazda 6 for 3 years. Liked it so much I leased a new one for three more years when my first lease was up. Has all of the best features you could want. Comfortable and classy. Plenty of storage room in the trunk and all of the controls are easy to use and understand. Only complaint is that the controls on the levers behind the steering wheel can’t be seen in the dark.

As a Mazda customer and owner, I feel like I am being treated unjustly in regards to the recent Special Service Program warranty extension for the Mazdaspeed 6. Additionally, I had the most inexcusable and appalling experience at one of your Mazda Dealership locations.Special Service Warranty: This January, Mazda released a Special Service Program to extend the warranty coverage for the specific repair of the Variable Valve Timing (VVT) noise and/or timing chain noise concern for my vehicle. However, the warranty coverage for the specific repair is extended to 7 years from the original warranty start date or 70,000 miles, whichever comes first. The letter was broadly dated January 2012. A customer service representative named Jason informed me that the letters were sent out 1/13/2011. However, I did not receive the letter until 1/21/12, and my mileage is now 72,800.The Special Service Program letter was not received until Saturday 1/21/12. In November of 2011 is when I first started hearing the rattling/ticking noise. In your letter you describe the problem as a loud ticking noise may be exhibited from the VVT when the engine is first started at cold condition After the engine warms up, some vehicles may exhibit a knocking/rattling type noise from the front timing cover and/or valve cover at engine speeds below 2,000 rpm, due to excessive stretching of the timing chain. Following is a warning that the warranty extension does not apply if the problem is caused by poor vehicle maintenance. However, I can assure you that I have kept up to date with oil changes (using the correct weight oil), I keep a maintenance log, purchase everything from the same pep boys, and am willing to provide proof of receipts if necessary.Since November, I have been trying to explain and pin point this issue to a family friend who happens to be my mechanic. If you were to repeat the above quote to any mechanic, 100% of them would say, I need to hear the noise first. Being that you do not hear the noise 100% of the time, it has been extremely difficult to identify the repair with my mechanic until this letter came, which clearly states the root of the problem. Back in November, the car was under the 70,000-mileage limit; in fact I was still under the limit though most of December. However, I drive about 90 miles a day during my commute to and from work. By the time the letter was received, and I was finally aware of the actual problem, I happened to be 2,800 miles over the limit. After some calculations based on driving 90 miles a day, I would have first breached the 70,000 mile limit 31 days ago, or roughly around December 20. According to Jason, one of your customer service representatives, he informed me these letters were sent out on January 13, 2012. If the letters were sent out just four weeks prior then I would have been under the 70,000-mile limit. I can understand if Mazda were to deny the warranty extension for drivers with say 90,000 miles at the time of the letter. But to deny Mazda owners who are over the limit by a mere few weeks is absolutely arbitrary and uncalled for.To recognize the problem at hand and issue a Special Service Program is a start but I urge you to look at the 70,000-mile limit as a gray line, and not such a black and white one. This will help instill faith back into Mazda Owners such as myself. Please be open to understand and accept extenuating circumstances. Thousands of Americans file wrongful lawsuits everyday out of greed. My only wish is to have Mazda bear the costs of the repair. I know I am not the only Mazdaspeed6 owner in this situation and I hope others will be as persistent as me to have their opinions on the matter heard. I have a file # on record for VIN# JM1GG12L171110311 if you wish to view at your convenience.

I bought my CX7 new in September 2007. I love the vehicle except for its very poor reliability. It has cost me in excess of $2000 a year to maintain this vehicle. Most parts that fail are notorious for failing but Mazda either wont cover the cost or their extended warranty is so meager it doesnt apply to my vehicle because of the mileage e.g. AC compressor; Oxy Sensor. I just discovered that my engine bay high pressure fuel pump is not working properly. I replaced the one in fuel tank 8 months ago and if it fails, it can wreck the engine. Mazda wants $1400 for the part! A better quality aftermarket part is available for less than half this price. Also, the Oxygen sensor on the Cat Converter has to be replaced at huge cost. I replaced the other one eight months ago. Together my current repair bill will be about $2000 including labor. You can find lots of stories just like mine on the internet (e.g. Edmunds).

Mazda CX5 2015 is A PIECE of crap. I bought this car from Browning Mazda two months ago. It is about 6000 mileage. I always have long distances travel.Two days ago, this car suddenly cant be reversed in the freeway. It kept going straight. Later on it became normal again. I drove very slowly to Browning Mazda to have examination on my car. They checked it. They told me everything is fine. They couldnt find any code related to my problem. I trusted them. I took my car back. But during my last trip, same problem happened again in the freeway. I almost lost my life. So, called Mazda to toll my car back to them. They only paid for 18 miles. I paid 208 dollars to tolling company. It has been three days. They still kept my car. They said they need to have engineer to come to check my car. I dont have a car to use for three days already. They dont offer any solution. Pieces of **. Please dont risk your life to buy Mazda car. There are a lot of bad reviews for this brand.

I bought our first used car, a 2007 CX-7, and the maintenance records are up to date. The car stopped running. We had it towed and the dealership said the timing belt broke and bent the valve and now we need a new engine. After research, I have found many other owners of the same car experiencing the same problem. We are now stuck with a dead car needing an $8000 engine and we owe way more than that on it.

I recently purchased a certified pre-owned Mazda 6. After owning it for only 5 months, the brake pads on the front of the vehicle are completely worn. Mazda expects me to pay $100 to fix my vehicle? I feel this to be ridiculous. I shouldnt have brake issues so soon after owning a car and Mazda should do the right thing and fix my vehicle for free.

I bought a new Mazda MX5... It is only a few thousand miles out of warranty. That is when my Air Conditioning clutch froze up (of course after the warranty ends) on the Air Conditioning Compressor and now it blows HOT air. Mazda wants $1,200 to replace it, so I spoke to Morgan at Mazda about this problem, thinking Mazda would stand behind it considering the small amount my AC unit was used. The thing is I live in the Mountains in NC and really did not use the Air Conditioning very much. I bet that AC unit has only been used 10% of the time... Plus, I have purchased 2 brand NEW Mazdas in the last 5 years. Mazda still refused to stand behind their product and cover this under warranty... I am done with Mazda. I will never buy another Mazda again and I am going to warn everyone I can about Mazda poor service after the sale. What a horrible way to treat your loyal Customers. Something similar happened to my Father and Dodge stood behind their AC unit even after the Warranty expired... Now my Father will only buy a Dodge. Mazda just does not get it. Mazda just lost an entire family and friends of future Customers. NEVER AGAIN...

My 2008 Mazda Cx9 went into flames while parked in front of the house. Horrible times. Had to get the kids out right next to the burning car. I had a transmission problem before, which took a lot of money and effort to repair. I was ok with it, but a car that burns while parked is something I will never accept.

My 2017 Mazda CX-3 has rust problems on the roof and hatch panels within 4 years. The smallest stone chips will lead to migration of rust under the paint causing bubbling. The underside and the inside of the hatch rusts even without stone chips. The bottom inside weld of the hatch rusts. This was not sprayed when I had the car rust proofed (so request it). Mazda declined my claim under the 7 year rust perforation warranty. They are still not choosing to design their cars for the North American rust belt. Similar complaints can be found on internet forums. Otherwise this is a good car.

I bought a new MX on Jan 16, 2016. I already owned a 2004 MX5 that I bought new in 2002. When I bought my new car I asked if I qualified for the $500 loyalty incentive, which they assured me I did. During closing they did not have it included. The closer said it was an oversight and the sales mgr would take care of it. After the close, the sales mgr had me fill out paperwork and submit a copy of my 2002 cars current registration. He said it would take about 3 weeks to process. It has now been 3 months and I still have not received the $500. I have called the Mazda customer care # several times, and I have contacted the dealership several times. They say they are looking into it but they do not return my calls or email. I think 3 months is more than enough time to resolve this. Im very unhappy with both the dealership (Auto Barn, Chicago, IL) and Mazda USA for not delivering on their promise.

I bought my 2021 Mazda CX-5 in February of 2021 in Saint Louis, Missouri. I travel for work and I am currently in Flagstaff, Arizona. My vehicle began making a roaring sound from the passenger side tire. I thought it was odd because my car only has 30,000 miles on it. I took it to a local mechanic because the closest Mazda dealership is over 100 miles away. And I did not feel comfortable driving it. Turns out my wheel bearing is bad. I called Mazda customer service and they said “Yes that wheel bearings are covered under warranty, and they can call for a tow truck but there is no guarantee that a tow truck will be able to come get it, and if they do there will be no guarantee that it can be dropped back off. I have no other vehicle to pick it up. I asked if I could just take my vehicle to a mechanic and have them repair it and be reimbursed and the customer service rep said, “no it will have to be a Mazda dealership for warranty to cover it.”In conclusion, there is no guarantee that my vehicle will be picked up, and if it is there is no guarantee that it will be dropped off. Also no reimbursement so I am paying out of pocket. What is the point of a “warranty” that does not give you options to repair your vehicle? The customer service rep said she would transfer me to her supervisor and that she also sent her my number in case we got disconnected. She hung up the phone and I never received a call from her supervisor. Mazda warranty is **.

My Mazda Tribute caught fire sitting in my driveway due to a recalled ABS Module failure. Mazda admitted blame after over a week and said they would fix my car at no cost to me. After eight weeks of constant battle with Mazda USA and Hiley Mazda of Huntsville, Alabama, I was told my car was ready to pick up. The repairs of the car are a complete mess. The badly burned brake lines were not replaced and the badly burned wiring harness was spliced back together in pieces. They didnt even match the insulation colors to the existing wires and mismatched the wire size! After two more weeks of arguing with Mazda Customer Service Center in Irvine California, I was told by telephone call that Mazda engineers reviewed the photos I sent them and determined the repairs were Just fine, but they would gladly add some more electrical tape to the harness if I would like. I demanded to talk to someone in higher authority and was denied. I asked to have a report of their findings in writing and was denied. I just took my car to an independent repair facility for inspection and they agreed with my complaints 100%. Their estimate to repair is going to cost me and my insurance company $2600. Mazda is the most dishonest company I have ever dealt with in my life. I will never purchase another Mazda as long as I live.

My 2005 Mazda Tribute 2.7L V-6 5 Door right rear shock mount separated from the vehicle body. Basically the inner right rear wheel well arch house is rotting out from corrosion and the shock mount is unstable and detached from body. Since this is not uncommon, Im surprised there is not a recall on this between Ford Escape and Mazda Tributes. I also have an intermittent gear shift selector problem as in at most inopportune time the transmission will not allow you to shift out of park. Very frustrating, cannot pinpoint cause.

My 2001 Mazda Tribute LX just reached 100,000 miles. It is still going strong. Had to change the tires, brakes and the battery, but otherwise okay. Only get 13 miles to the gallon on regular. It is a dependable old car.

2010 Mazda 3 - Another one bites the dust. I work from the house, do mainly highway driving and put about 100 miles a week if that on the car right now. I was driving on the highway and RPM started to rev up; I couldnt switch gears and clutch gave out from underneath me. Luckily, I was able to roll off the highway when I noticed the problem. Of course, one problem leads to another. The battery then died at the shop. I had to replace it as well. This comes not even a month after the rotors for brakes hit the fan. This has got to be one of the most problematic cars I have seen. A clutch dying in less than 3 years and the worst part is my car was due off its lease next month. I assume this to be a manufacturer defect, and maybe one day they will admit to a faulty clutch. As for customer service, its some of the worst I have ever seen. They review your concerns with an eraser or write with one. Horrible company and car!

I find the ride very hard and seats are not the most comfortable. Seatbelt is badly positioned and interior feels cramped. Also, Mazda CX-5 is very noisy, sounds like a window or door is always open. But it does have a lot of pick up on the road and gets great gas mileage.

The Mazda CX9 (2008) has 51,000 miles only. An oil leak was noticed the summer of 2011. After several days, the dealer diagnosed it as a rear main seal failure. The dealer replaced the seal (having the car for close to two weeks). The car continued to leak oil this fall (2011). The dealer contacted Mazda’s headquarters and they recommended replacing the transmission, which the dealer did. The vehicle continued to leak oil during the winter/spring of 2012. The dealer claims it is the rear main seal (dealer currently have had the vehicle for 1 week). Wouldnt the main seal have been replaced with the new transmission? Other issues include two sets of breaks, tie rod, electrical overhaul, and vacuum hose problem.

This is the first Mazda Ive purchased and owned. The purchase of the vehicle was fine and I like the car. However... I asked to have a remote start installed (I live over an hour and a half from the dealership as this is the closest Mazda dealership to my home). I took a full day off work to drive to the dealership and wait four hours for the remote start to be installed. They installed an Mobile Remote Start (MMS) and NOT a remote start as I asked. The Mobile remote start doesnt work where I live and work in WV due to the lack of cell service in many areas. So I asked them to remove it. I had to take off another full day off work to have them remove the incorrect product that they installed the regular Mazda remote start.Its been a couple of months and the Mazda product (remote start) has been nothing but problems! It works one day and then doesnt work the next day. When it does work, it wont start until Im like right up on top of my car and then when you open the door, the car shuts off. I changed the batteries and that didnt do anything. It worked the first day and not the second or third day. I contacted my salesman who said I could bring it back down and they would take a look at it and repair it if there was an issue. He said they would replace it if it was faulty. I went out and looked up the reviews and the reviews all indicate that similar problems have existed (with reviews dating) back to 2012. Apparently Mazda has done nothing to address or fix the issues with the faulty device.I requested a refund (I paid about $500.00 for the product and the installation). Mazda refused to give me a refund. They care absolutely nothing about the bottom line of their customers. This will be the LAST MAZDA I ever buy! Not because the car is bad, I like the car, but because the service after the sale of a 30K+ product is obviously NOT one where the customer care. I will be encouraging all my friends on Facebook and work and everyone from here on out who ask me about my car (its a beautiful car... I get lots of questions about it), NEVER to buy one if they expect to have quality service after the sale! Terrible business practices Mazda! You should be ashamed of yourselves. P. S. I am a service disabled veteran... To all veterans out there... Beware!!!

After buying a 2015 Mazda CX-5 pre-owned vehicle I had a drivetrain issue at 60K miles that cost $2800 to repair in October of 2021. Even though the preowned warranty was for 7 years and 100K miles they wouldnt cover the repair costs due to some technicality they cited with the warranty agreement. The original dealership changed ownership twice in the three years, so I brought the car to another dealership for repairs and dealt with Mazda corporate for reimbursement. The dealership that did the repairs agreed it was faulty drivetrain parts, but told me Mazda corporate said it was out of warranty.After repeated attempts to contact the customer experience center both by phone and email, over several months, I could never get past their first line of customer service to make my case to anyone with any authority to review my case. On several occasions they indicated they would get back to me, but never did. I would recommend against buying a new or preowned Mazda. They do not stand behind their product as evidenced by the initial faulty drivetrain and lack of customer support.- Steve

In 2005 I purchased new Mazda 3, it never gave me any problems. I traded it in for a 2016 Mazda 6. After app. 6 months the vehicle started jerking forward when I moved the car from Park to Drive. I took the car in to be checked and they advised me the transmission had to be replaced. I am somewhat disappointed; however, Im glad it went out prior to the warranty expired.

I went to start my RX8 and it would not start. I called AAA to have it jumped, thinking it was a battery problem. The AAA employee sent to jump the car could not jump it and I had to tow it to my mechanic the next day. My personal mechanic looked at it and said it was a specific problem with the engine that was covered by an extended warranty Mazda issued, because the 2005 RX8s had so many complaints about this particular problem. Instead of doing a recall, Mazda does extended warranties. They did the same thing with the clutch pedal bracket, which I had to jump through hoops to get the dealership to take care of it at no cost to me. They always want to charge, even when it is something covered by a warranty.So my husband had the car towed to the nearby dealership. Automatically, they told us we have to replace the battery because they need to do a diagnostic test to find out the problem. Battery is $185 with labor and $150 for a diagnostic test. Then we were told that only if they are able to prove that it was a specific problem covered in the warranty that Mazda would cover it under the warranty. If they find it is not that specific part, we will have to pay out of pocket. I was told by my personal mechanic it was that particular issue which is covered by the warranty, but of course, Mazda wants to do their own tests. My car has less than 50,000 miles on it and it is ridiculous that I would have to replace the engine for $4,000, when a quick online search shows that this is a very common problem with this specific car. I think Mazda should have their feet held to the fire and do right by their customer. I seriously think someone should do a class action lawsuit to get this company to wake up and start treating customers fairly.

This car is extremely dangerous. It’s all touchscreen, and the numbers and letters for heat, music and air conditioning are so minute you can barely see them. Wtf??? Why not knobs. Are your engineers stupid, I have to date almost been in 2 very bad crashes due to trying to just turn on the air. I also hate the touchscreen for the Internet connection using my phone. This is ridiculous and so dangerous. I made a mistake buying this car.

I purchased my 2013 Mazda 2 from Daytona Mazda Mitsubishi back in November of 2015. I registered the vehicle with Mazda USA online since I live in Tennessee and the car was delivered to me by the dealership. I have been having significant issues with the steering and saw that there was a recall sent out by the National Highway Transportation Safety Administration back in 2016. I have sent the dealership and Mazda several emails over two years. They have chosen to ignore.

This car (Mazda 2010 CX-9) has had 3 unexpected accelerations since last November 2012. These incidents are terrifying. Mazda is aware of the problem. Do not buy this car. It is dangerous. I had my car for 9 months before the first incident. The brakes do not bring the car to a stop. I have to pump them and it feels like air. All 3 incidents have been on the highway. I was fortunate enough to get off on the median without killing myself, my passenger or other people on the road. This car is dangerous and a lemon. My car is at the Mazda dealer now. The dealer is helpless to help me because Mazda Corp has tied their hands and do not want to have millions of dollars spent on recalls.

Mazda paint is really soft. My 2011 Mazda cx7 paint is totaled: noise clip, hood, doors, even starting on the roof. This all started at less than 16,000 km. Now, with 30,000 km., the car looks like its 10 years old. I have fought with the dealer but they dont care (Northside Mazda Sault Ste. Marie, ON Canada, owned by the Palumbos). I have spoken to Mazda Canada customer relations and set up an appointment (which took three months) with the district manager. He pretty much said it was normal and couldnt see Mazda covering the damage. What a crock of **. If they were to cover it, it wouldnt be warranty but a goodwill gesture. But I would have to talk to Japan. Im not holding my hopes up. But if I could get just one person to not buy a Mazda from this, it would make my day. Dont buy Mazda. They dont take care of their customers. I will never buy Mazda again.

I purchased Mazda cx7 turbo 2008 from CarSense with 21,000 miles. The car has 50,000 on it now and needs $4,600.00 worth of work, a turbo charger, and a timing chain (at $50k?). Those should be covered under warranty but cheapskates at Mazda dont want to pay for the repair. I have records of all the services and do regular oil changes, but their product is crap. Wait until the stuff hits the fan and nobody buys their crappy products. Then, they will want a bailout from the government. Dont buy Mazda!

I have a Mazda 2012 that spontaneously stalls while decelerating. It also stalls predictably on an incline. Mazda corporation has stated, The stalling on an incline is a characteristic of all CX-9 Models and is not willing to fix it. They have informed me that stalling while decelerating in my car has not been able to be recreated by their tech so they are doing nothing about it. I have been in two near miss accidents. The car loses power steering and braking and the driver has little to no control when it stalls. Please advise future buyers of this very unsafe characteristic. When it stalls in my driveway, I cannot brake sharply or effectively enough to stop the car from drifting into the road.

I wanted to add my thoughts on the Mazda 2. At first I was excited about my brand new 63 plate Mazda 2. Having driven it for a couple of months with no problems I was just parking when the brakes stopped working. I pressed the brake pedal but it wouldnt budge. I ended up under a lorry as I was only parking. The damage to me and the car was minimal but I have lost all confidence in the car. I have taken it back to Mazda who have told me after carrying out tests there is nothing wrong with the brakes. I simply do not believe them and I will never drive this car again. I wonder if anyone else has had similar problems??

I take very good care of our CX-7 and with only 70,000 miles the turbo and catalytic converter went. We were driving and a loud siren sound came from the engine. We had to limp to a shop and were told the turbo and the catalytic converter were shot. This cost us $3,600. Before being fixed I contacted the local Mazda dealer who told me that these cars are notorious for failed turbos. In fact he said it was so bad that Mazda put out a special warranty to cover these turbos. They all fail around 60-70,000 miles. Turns out, my VIN number did not match the ones that were a part of this special warranty. I asked the service manager, Is there anything you can do for me? He replied, sarcastically, We can replace your turbo for you.I have owned three Mazdas. Every one had problems. The one thing I have found though that all Mazdas share are very bad brakes. They are always very weak. This CX-7 with 70,000 also has bad brakes. I am replacing the front rotors for the SECOND time, with only 70,000 miles. I have replaced the pads probably 5 times and I do not drive fast or slam them. My son and I are very meticulous about changing the oil and the brake pads. Maintenance like we do should help a car last. Unfortunately Mazdas are very cheap, low-end Japanese cars and I guess it doesnt matter what you do, they just fall apart.

I received a SSPA9 (Special Service Program) notice (gap between a instrument panel and information display) on October 2017. I called my local dealer (Scott Mazda of Allentown) three times and last call being on Feb.6 2018 and each time I was told that the parts are on backorder. I since forgot about it until today because I had to bring the car in for another common problem that a RECALL should be issued for (flickering lights while breaking) and asked about it again, but unfortunately I was informed that the SSPA9 has expired. I called Mazda customer service and was told that I shouldve brought the car to the dealer and gotten a work order to prove that I had the problem!. I wish someone had told me that the last time I called (Feb. 6 2018). Seems to me like a very convenient way to avoid paying for the repair!!!.

My oil cooler started to leak. The dealer told me that the problem is a gasket, but I need to buy the whole part (oil cooler). After doing some investigation on the internet, Mazda knows that this is a problem and is not doing anything about it. If I dont get this part changed by Mazda (at the very least get a discount), I will never buy a Mazda again. I really love my CX-7 but this is not the only problem I had with it. This is the one that really filled my jar.

Bought a 2008 Mazda CX-9 Grand Touring right off the showroom floor. It was/is beautiful and has lots of bells and whistles. However within a few weeks we heard this really loud noise on the right front of the car, by the tire when driving over 50 miles an hour. We inquired many different times and they said it was probably the tires but that the tires werent included in the warranty. The transfer case along with some other things that the Mazda employee told us made it dangerous to drive and legally they couldnt allow me to drive my car until it was replaced. The inside knobs of the car lights fell off within a few months of purchase. The headphones that went with the rear entertainment system were defective. The Bluetooth that allows you to talk hands-free is has so much static that the person on the other line cannot hear you very well. They did not fix that.I tried to get Mazda to replace the car with another or buy it back. They refused and said that because they kept fixing the problems - we couldnt file for lemon law. However, they did say if things continued to go bad after my warranty expired, they would extend it. Did that happen? No, it did not. We filed a complaint with the Better Business Bureau. Since then, the brakes I replaced 3x within 2 years as they continue to squeak even when they are brand new! Mazda told me it was probably because I got my brakes done at Midas who used a different brand so I allowed them to replace it with the Mazda brand. Yep, still squeaks. Its VERY loud and embarrassing. At that point, Mazda told me there was nothing that they could do.Last summer, the water that comes from the air conditioning backed up inside the car, flooding the passengers front floor. This summer, it did the same. Due to this, the front blower motor has stopped working. This will be over $600 to replace so here I drive this expensive car with the windows down since I have no air conditioning. At night, I have to drive with the windows down and the windshield wipers on because the windows fog up from the front blowers not working... NO DEFROST! We have had nothing but problems with this vehicle.Financially drained - not from the payment (although its way too expensive to have all these troubles!) but due to the continual repairs. I had a Saturn before this and drove it for ten years having to replace only the fuel injection. Everything else worked! $45K vs $16K. When it comes to Mazda, you do NOT get what you pay for. Unless you are paying for a lot of problems - then you are right on the money!

I have previously owned 2 Mazdas. The last Mazda 6 was totaled in accident. As I recovered, I began to decide on a replacement vehicle. I was drawn to Mazda. The new 6s do not have the same sporty look as my previous 6, so I considered other styles. As we were test driving several vehicles, including a 3, the salesman pointed us to a cx-7 under the dealership awning. He pointed out the incredible deal due to the enormous vinyl windshield cover at $21,999.00. We test drove the 7 and decided on this vehicle. The salesman had us consider owning this vehicle versus another 7 with lesser options for similar retail. Inside, another man entered the cubicle to inform us that the windshield cover had been put on the wrong vehicle. I am familiar with signing and obligation, so relevance here is the constant. The vehicle was not just on the lot, but in a hot spot under the awning and according to the conversation, had been signed wrong since at least the previous day.I did not purchase a vehicle from the dealership that day or since then and have been deliberating on the most respectful way to handle this situation. I look forward to action to rectify this unusual situation.Cordially,Lucy

The Mazda 2 was on the Nissan dealership lot in Glendale. They took me through the ringer and $8000 car ended up being 20,000. Upon the free oil change they offered for year three of those changes. They put the wrong oil during routine. The most had multiple problems with the EGR valve malfunctioning, heart idling fuel injection malfunctioning interior begin to rip and tear fade out. I believe some of the problems were due to Glendale Nissan. What a horrendous collections people to represent a brand.

I have a problem with my power steering pump. I had an accident last year and after the dealer had repaired my car, I started having problems with my power steering. When I asked if that problem could have been from the accident, he told me no, because the pump was in the back when actually, the pump is located just where my car got hit really bad. I couldnt even use it since the wheel was all bent.To make this easy, I had to pay to get the pump replaced and one year later, I have the same problem in the traffic and couldnt even get it to work again. I took my car back to a different Mazda dealer, but I was told that my pump looks great and if it happens again, they will look for a different problem. But I might have to pay again for a new pump! What a joke! I just hope I wont have an accident before someone from Mazda do something! And to top it all, Mazda had recalls on this problem and they told me it is safe to drive like this! Im waiting for a response soon!

My husband and I traded in a BMW X5 for a Mazda CX7 (year 2007) last year, 2011. We decided to go with Mazda CX7, because we believed it would be a reliable family car that would also be affordable to maintain, and is fuel efficient. We purchased our Mazda at a private dealership and purchased the top coverage warranty since the car was a 2007 model.Earlier this month, my husband took the car to the warranty approved maintenance shop for an oil change, where he was informed by the mechanic that the car needs to be repaired due to VVT damage, and that we cannot drive the car until the part is ordered and repaired. At first we were told that our warranty will cover the repair work, but it will take approximately 2 weeks for the VVT part to come in.It has now been nearly three weeks, and my husband and I still dont have our car back, since the VVT part is on backorder all over North America. We are both working parents of a two and a half year old toddler who needs to be taken to daycare every day. The CX7 is our only car, therefore in the past three weeks; weve had to rely on friends, co-workers and now a rental car to make it to work and our daughters daycare. The rental car is costing us a lot of money, and neither our warranty, nor Mazda is willing to cover the rental car fees. We have no estimate as to when the VVT part will arrive for our Mazda CX7 and no way of getting around. We are financially unable to continue paying for the rental car.Having said all that, I am extremely disappointed and angry with Mazda. It seems that VVT (variable valve timing) part is now a known problem with Mazda CX7, so this is a faulty VVT problem that Mazda is aware of, yet no one we spoke with from Mazda is willing to show any compassion for us. Mazdas response to our problem is simply that since we dont have proof of enough oil changes (weve only had the car for less than a year), and we dont have our extended warranty with Mazda, therefore its not their problem. Ive obviously been mistaken by trusting Mazda for making a reliable car, or showing any social responsibility and compassion to their customers.

Yes, my wife and I have gone through five Mazdas in the course of fifteen years. We used to purchase European cars exclusively, but have since jumped off that ship! Quality control issues abounded with our European luxury cars. Anyhow, this is a Mazda review. First off, let me just say that people are most adamant about getting their voices heard when they are upset; it is human nature to complain. However, it isnt often that we will write home about positive experiences unless they were truly out of the ordinary.On that note, this has been my experience with Mazda in the past fifteen years. My wife and I purchased our 2001 Protege MP3 brand spanking new, off the lot, in late 2000 after our BMW 325s engine failed completely. We had the MP3 for about five years and clocked in 260,000 miles. In that amount of time, the trunk started to retain water after 50,000 miles. What did we do? We removed the plugs in the trunk to let water out; PROBLEM SOLVED. At around 100,000 miles, a clunk started to appear in the rear end of our MP3. As it turns out, the bushings were bad on the rear sway bar. We upgraded to polyurethane and problem was solved. At around 160,000 miles, the rubber intake hose developed a crack so we installed a cold air intake. PROBLEM SOLVED. In 2005, we were t-boned when a motorist failed to stop. Our poor yellow MP3 was totaled; it went to automotive heaven and was dearly missed. Overall experience with the MP3: smiles every time we drove the car. The MP3 did not have the best fit and finish, had a harder sport-tuned suspension, and had more road noise, but we felt so connected to the car each time we drove it. We decided to purchase a brand new 2006 Mazda6 S (V6 manual) off the lot after the death of the MP3. We loved the little 6, which was roomier than the MP3 and much more upscale. The double wishbone suspension made U-turns a hassle, but boy was it fun to take around twisties. In 2009, we decided to purchase another vehicle so we opted for the 2009 Mazda6 GT, which- unfortunately - was only offered in an automatic. The 2009 was certainly more of a blast in a straight line (much more hp than the 2006) but was somehow lacking in overall driving connection. Additionally, Mazdas decision to switch to MacPherson struts somehow made the car feel more tame.After clocking in 89,000 miles on the 2009 MZ6 we traded it in for a used 2007 Mazda5 (only 12,000 miles and a manual transmission! ) in the summer of 2012 because our family grew to a size of four (two more kids) overall. In the fall of 2013, the Mazda5s thermostat went out, so that was a $40 fix and 30 minutes of my life taken away. Afterwards, the throttle body on the MZ5 gave out on us in 2014 at 95,000 miles. It was a $180 purchase for a new OEM TB, plus $15 for new coolant and 20 minutes of my life. It was around this time that we decided to purchase a ‘14 Mazda3 Sport (manual) in February 2014 because my wife and I absolutely fell in love with the cars aesthetic. We drove the car out the lot at $21,500 with huge smiles on our faces.It is now February 2015 and we still have our 2006 Mazda6 S (128,300 miles), 2007 Mazda5 S (112,200 miles), and 2014 Mazda3 S (3,111 miles). In the years that we have owned the 06 Mazda6, we have only had to change the oil, brakes, tires, and coolant. NOTHING MECHANICAL BROKE DOWN. As for the Mazda5, the biggest issues were only the thermostat and throttle body, which set us back less than $300. The 14 Mazda3 is still too new, but no issues have arisen yet.Overall, our collective experiences with our Mazdas have been very pleasant. We conducted extensive reviews before our purchases and we had realistic expectations of Mazdas flaws in their cars (bumpy suspension, increased road noise, etc), so not once did we feel cheated by Mazda (or anyone else for that matter.) However, for every day that we drive our cars, we love the experience. Sure, they arent Porsches or Ferraris, but for the money, they were certainly a pleasure to drive. Plus, can you fit five people and 30 cubic feet of cargo in a Ferrari? I think not. This has been our experience with Mazda. Who knows, we might be outliers in Mazdas brand quality? We intend on getting the ND Miata soon as well. I hope this review was helpful.

I replaced my 2002 Mazda Tribute plugs (about 85,000 miles) with new ones. 2 /12 months later my first plug blew out (#6) and took the coil pack with it in the front head. I had an insert put in. Only 2 1/2 months later and another plug blew out (#1 I think) in the rear head. Jesse of Scappoose, called the complainants on this forum morons because we want to blame someone else for not putting in the correct plugs. What an idiot. I have replaced plenty of plugs in my day. I used regular plugs that are specified for this engine, nothing fancy. They are gapped and I use anti-seize compound on the threads. I hand tighten the plugs. No cross-threading is occurring.My theory on what happened is the stress of removing the old plugs weakened the surrounding metal and causing the new plugs to blow out within a short period of time. My repair is taking place tomorrow and I had planned on fixing the 4 others with inserts before they blow. However, after reading this long list of blowout events I have some reservations about how long the repairs will last and thus am thinking about getting it fixed and then trading it in for another manufacturer (Jeep perhaps?)

This is about my second consecutive Mazda sedan I have owned. After I was notified of the recent recall of the passenger side inflator on my 2012 Mazda 6 I wanted to also have the drivers side one replaced, at my expense, and when it was later recalled (as it most likely would be), I wanted to be reimbursed for whatever my cost was. I first presented this request to the dealership who told me the cost would be around $700, because they said the inflator part alone could not be replaced. Because I am willing to pay this amount I then contacted Mazda Corporate Customer Experience where I was told Mazda could not promise any reimbursement but would “review” such request.Finally, I contacted two executives at the Corporation with this request. My last request to one of them was made by letter mailed by certified mail. Although the letter mailing was verified received by USPS, it has now been some 3 months and I have not received any reply and I dont expect to. My Opinion: This clearly shows me: MAZDA DOESN’T EVEN CARE ENOUGH ABOUT THEIR CUSTOMERS TO EVEN RESPOND TO THEM IN THIS SITUATION. This experience has now cemented my decision to never purchase another Mazda again. I probably should not have purchased this one because I had a problem with the moonroof not always closing on the last one that was only fixed because a friend of mine knew someone at Mazda that I was able to connect with who got the problem finally fixed after my having taken the car to the dealership numerous times and told they “had to replicate the problem” before it could be fixed.

On July 25, 2015 my new 2016 CX-5 only two months old did not want to start. I checked the battery and it showed it had power but my car was as dead. I called my dealer at Lodi N.J. where I bought the car for advice and Rahsheed told me to call Mazda roadside assistance and I did. Spoke with a Mazda roadside assistant and told her what was going on with my car and she told me a flatbed tow truck will be at my location within a hour. One hour later comes the flatbed tow truck and I asked the driver if I could ride along and so I did. We get to Koeppel Mazda Queens NY. I tell the tow truck driver that I am going inside to let the manager know that we are dropping off my car. The manager Andrew ** steps outside with me and as the tow truck is backing up and bringing my new car down it scrapes and damaged my new Thule bike rack. Andrew the manager tells him to stop what he was doing and that the car needs to be lowered on the street. At this point the driver is getting frustrated and levels his flatbed truck in which he forgets to put the rear straps and chain hooks on the rear of my NEW CAR and also forgets to put my NEW Cx-5 off off of neutral and failed to put it in park and Failed to deploy the emergency parking brakes on my car. He then drives forwards, fast and slamming on his brakes causing my Brand New (Mazda CX-5 GT with Tech package) to shoot forwards and crashing into the back of his tow truck causing front end damage. Three Mazda certified workers seen the accident including the service department. Manager Andrew ** and I were all in shock on what just happened. Andrew and I took photos of the damaged SUV and Andrew told me that he would take care of the report. I advised Andrew that I don want my car back due to the loss of my resale value caused by Mazda. On 8/14/2015 I stopped by the repair shop that was fixing my car to get some things I left in the car. To my horror my car was in the back of the shop dirty with my whole SUV front end sitting on top of my cars roof, not to mention both my front windows was rolled down getting dust and dirt all over the place and not to mention there goes my new car smell and the body shop wasnt even certified Mazda repair shop. I know that when a new car rolls off the assembly line everything is calibrated, the transducer in the front of my Mazda emblem with the laser on my windshield work hand in hand so that my auto brake assist work properly. Now my new car will have a damage report on carfax that I did not cause, all Mazdas fault. Why did my new car did not want to start in the first place? It was only two months old with just 2000 miles on it. Mazda Roadside assistance contracted the tow truck company NYC Tire Auto Care Inc. The incident happened in front of multiple employees of Mazda (Manager: Andrew ** (Service department associate: Izzy ** and two others from Parts Department that will vouch what happened. I will now lose thousands of dollars on my trade in when I decide to trade inmy 2016 CX-5. I stated that I dont want my car back to every Mazda personnel I spoke with due to the fact that it was Mazdas fault. I just want a brand new CX-5 with everything I put in but sadly I am getting the runaround. Even my insurance company called in my behalf and they also getting the runaround.

Bad valve body??? I am not a happy consumer! I have owned the car for 45 days. I paid $31,000 for a loaded CX-5 Grand Touring. I broke down on the highway today. The dealership that I had the car towed to just informed me that it was a bad valve body. Maybe not a big deal to him, but driving a brand new vehicle with 4,000 miles and breaking down on a major highway on a 90-day waiting for a tow truck to arrive is a VERY big deal to me!!

I have a 2008 Mazda CX-9 with 139,000 miles on it. I bought the car because Motor Trend gave it import SUV of the year and due to its positive reviews on maintenance. So far weve had pretty good luck with this SUV until now. From the research Ive done and from whats been confirmed by both Mazda USA customer service and a local dealer service the transfer case out of the factory is in fact faulty and did in fact ruin the transmission. Ive done extensive research on this and this is absolutely a known issue that the transfer case is ruining these transmissions. Ive also discovered that the Mazda dealerships in my area are selling upwards of 4 transfer cases per week and often out of stock due to this replacement of the faulty transfer case coming out of the factory. I cannot understand why Mazda hasnt sent out a bulletin to its valued customers regarding this. I can only imagine the lack of transparency on this is due to the large financial impact it may have. I am contacting you to request that you take this issue to whomever can help resolve my case and provide significant financial assistance towards the replacement of my transmission and faulty transfer case. Ive been told that Mazda apparently has a software update that would fix this issue--but I find it impossible to believe as I have never received any notification of this being an issue or any software update to fix this faulty transfer case. I find it hard to believe that a software upgrade is going to fix a mechanical issue and cannot find any evidence of this software update being legitimate.Mazda supposedly makes a quality product and supposedly cares about customer loyalty and service. I would say that not telling your customers about a faulty part (known issue on factory transfer case) that DESTROYS the transmission and causes SIGNIFICANT financial hardship is not fair or reasonable customer service.

I have a 2000 Mazda B4000 pickup with 69k miles on it. I bought it new and have given it the very best of care. It is in pristine condition and I had planned to drive it for many more years. In the last month I have had two episodes of sudden unintended acceleration: I press the brake and instead of stopping, I accelerate. The first time, I was approaching a red light at about 35 mph. I applied the brake but the truck did not slow. I applied the brake even harder and it slowed a bit but I could tell I wouldnt stop in time. Fortunately the light changed and I went on through. It worried me, but I took it to be a fluke.The second time, I was pulling into a parking space in a strip mall. When I applied the brake, the truck rocketed forward. I slammed on the brake and was able to stop but the RPMs were so high, the drive wheel was still spinning. I flipped it into neutral and turned the key off. Had there been an obstacle, or heaven forbid, a pedestrian in front of me, the results could have been disastrous.I immediately drove it to the mechanic who has serviced it for all these years but could not demonstrate the problem so they could not offer a fix. I called the Mazda dealer and he assured me there are no recalls for this unit. I have searched the Internet and found many descriptions of sudden unintended acceleration, but none for a Mazda B4000. I love this truck and had planned to keep it for years to come. Now I am afraid to drive it. Any suggestions?

Mazda 2005 Rx8 engine light came on. Once it was towed to the shop, I was told that it needed a new engine. The technician sounded like it was a regular event but once they contacted the headquarter, the request was rejected. It was revealed that the compression had been faulty for a while but it was not checked.

I leased a Mazda 3, hatchback in August 2016. At my 10k servicing at the dealership, they indicated unusual wearing of tires. I asked for them to be replaced. They said no, it was a limited warranty on the tire. At 15k servicing, the same conversation. At 20k, the same conversation. Found out these tires on a new car, have no mileage warranty... at all. The dealership will not replace the tires. At 32 months of the lease and 22,700 miles they will do nothing. I like the car, but not the tires, and Mazda will do nothing, as the dealership watches a customer complain, and knows it is a problem. Others have complained about the same thing. I would not purchase or lease another auto from Mazda, or Groove Mazda, in Centennial. Really poor support of a customer. Not what anyone wants.

A week ago I unlocked my car and opened the door to a very loud sound that was like a jackhammer or machine gun. I was alarmed, had no idea what was going on, and finally figured out it was the car stereo. I drove the car to my local mechanic, enduring horribly loud and unabated noise the whole way, and they confirmed it was the stereo. My mechanic told me to take it to Mazda, which I did. Mazda charged me $100 to take a look at the stereo, then told me it had an internal failure and would cost ME $1,050 to replace the stereo and another $150 to install it. I was appalled. My cars warranty was for three years and I have had it for three years and nine months. My problem. Not theirs. I called Mazda USA and they agreed. They added that because of my high miles they wouldnt consider chipping in to replace the stereo. Since when did miles have any wear and tear on a STEREO! Very tacky on Mazdas part. I have loved my car otherwise and would have definitely have purchased another of the same model soon. Now I will never buy another Mazda. Their behavior is scandalous.

I was once a loyal Mazda person. I loved the cars... until I bought a Mazda 5. Nothing but trouble. First there was the nasty habit of that car to overheat when idling for longer than 10 minutes, at which point the steering would freeze up and it became undriveable. A very dangerous thing in rush hour in Texas. Now, I have to replace a broken plastic cover to the tail light. Mazda made it so that you cant replace just the plastic cover. You have to replace the entire tail light assembly at nearly $500.00 just for the part! This is the very definition of insanity. I will never, ever buy another Mazda.

A word to the wise, if you have a mechanical problem check to see what issues Mazda may be extending warranty coverage. From experience, dealerships and Mazda provide no foreknowledge to a problem with faulty manufacturing issues that are covered under an extended warranty. On my daughters 2012 CX9 there was a factory problem with a brake line. Dealer quoted over $800 repair cost and never informed us that this problem was covered under extended warranty. I happened to find out by internet search, it was a warranty covered issue and we still fell within extended warranty time and mileage limits. She now is told the AWD is not functioning due to a faulty factory power transfer unit. There was and still is no indication by any warning light or anything that a problem with the AWD occurred. Unfortunately, the extended warranty time limit expired 6 months ago. We have no idea when the AWD failed and neither does Mazda dealership. I can see that this is going to be difficult to get this covered because no one can tell if it failed under the warranty limits (we are still within the mileage limit). This is a $1500 repair quote. I think if Mazda has knowledge of factory failures this information should be made more readily available to consumers. Or better yet MAKE YOUR DAMN CARS BETTER!!!

I took my Mazda SUV for repair. The problem was the wheel bearing and the price to repair was $750.00 plus $135.00 for diagnostic totaling $885.82. I told the sales person, if you forgo the $135.00, I will have you fix it. To my surprise, she said no so I paid the $135.00 and left with my car. She did not only lose a job but she also lost a customer as well.This is not good customer service...

Hi! I am a new owner of Mazda 2. I was shopping for a small car and it just happened that Mazda Scarborough is on my way, so I drop in and check what they have and I like what I see on their display, so I closed the deal on a Mazda 2 DS yesterday. I got the car the next day, so I was amazed with the service, I have know nothing about the car, so I search about it and I am very disappointed when I saw the promo.Financed Pricing for new 2011 Mazda2 GX (B5XB51AA00) is $15,595 financed at 0.9% over 84 months equals bi-weekly payments of $88 with $0 down payment, cost of borrowing is $499 with a total obligation of $16,094. As shown, Offered Pricing for 2011 Mazda2 GS (B5SB51AA00) is $19,895 financed at 0.9% over 84 months and equaling bi-weekly payments of $113 with $0 down payment, the cost of borrowing is $637 with a total obligation of $20,532. All offers include freight, P.D.E. and fees. Offers exclude HST. Visit mazda.ca or see your dealer for complete details? Estimated fuel economy based on Natural Resources Canada Fuel Consumption Guide. Actual fuel consumption may vary.I felt Ive been robbed by this sales people. Im so disappointed because what they make me pay is $162.00 a month and that is with 3,000 down payment, so thats about $32,484 which is the ads said that the obligation is on $20,532 so thats a difference of 11,952. I dont think the tax and the extended warranty will cost that much. Until now, I dont know what to do. I just hope this thing doesnt happen to someone else. I meant the promotion is there why this people never mention it to their costumer because we are the costumer that will be coming back for service and more now I dont even know if I still go there for service. I just hope you guy could help me and can give me some answers. Thanks by the way, the manager I dealt with is Michael **.

The car gets fairly good gas mileage, hasnt had to into a shop except for routine maintenance. Comfortable on long trips. Not for tall or heavyset people, though. The Mazda 3 has a fair sized hatch space. The car is comfortable for 4 adults.

I have additional question because we have searched for information on the Mazda2 HB M/T Owner Manual and Warranty & Service Book yet we were discovered. The information we need assistance related to: 1. Engine Mounting: (a) how long the lifetime of the engine mounting, (b) what are the causes of failure / damage engine mounting, and (c) when to do the replacement engine mounting. 2. Steering Gear: (a) how long the lifetime of steering gear; (b) what are the causes of failure / damage to steering gear; (c) when to do the replacement steering gear, and (d) image / picture as to what the steering gear. Thank you for your help.

2005 Mazda 6 - Worst car ever! Inferior materials used for components, heater hose tee actually crumbled! ALL engine mounts broke! Various other items always breaking or falling off this crappy car.

Bought my Mazda brand new in 2008. From day one, until 37k miles, not a single hiccup or fault to be had. Then my power steering shut off one day and I called Mazda and they immediately issued a recall and had it replaced the next day. And at 70k miles, there was a recall for a faulty ground on the wiring harness for the windshield wiper motor. Ive never felt safer in a vehicle. This Mazda has been FANTASTIC and I honestly couldnt recommend a better car for the money.

Mazda CX-7 2011: In June of 2014 I lost my first turbo, at 54,000 miles. After having the turbo replace it turned out that my fuel pump was also bad, had that replaced. In July of 2015 a weird noise began coming from the area of my turbo. Brought it to the Mazda dealership and was told it was probably a wrist pin. Brought my car to another dealership and it turned out a few bolts between the turbo and manifold had broke and the gap was causing the whistling noise. Had to pay for bolt replacement out of pocket (over $1000 because they also insisted on replacing the seals on the turbo). November of 2015 my second Turbo went. I was over the Warrantied mileage and warranty was denied. The turbo warranty from previous installation had also expired after 12 months. Replaced turbo at my own expense. January of 2016 the car flashed a check engine and oil light. Pulled over and immediately shut the car down. After having the car towed to a repair place it was discovered that the crankshaft bearing had gone bad and destroyed the motor. I basically have a worthless car with only 67 thousand miles on it.

My Four door Mazda 2 Hatchback is Black. It is a nice good car with basic features nothing too fancy. It gets me from point a to point b. I just pay way too much for it because I got with the wrong dealership. It was a smaller car with gas mileage good. I do not like big cars and maneuvering those so the outside size was perfect for me. Once I had kids I did not like that it was so small and no space for car seats and strollers. You have to scoot the seats all the way up in order to fit everything and that is very inconvenient. Now I am trying to trade the car in.

I purchased this new car in 2015 and I have had problems with the transmission. When going from reverse to drive, the car lurches forward without even putting your foot on the gas. Because of it I hit a cement wall and did $6000 damage to the front end. After several trips to the dealer they finally told me that they were aware of the problem and ordered a new part. Well it is doing it again. I park in a parking ramp and I have to maneuver to get parked. Last week the car lurched forward again and did damage to the car again. Now back to the dealer and I am sure they will once again tell me I dont know how to drive. Parking attendants have had the same issue and hit a planter when the car lurched forward. I regret the day I ever purchased this vehicle. I just do NOT want to own it anymore because it is not safe.

Purchased a 2014 Mazda CX-5. It has issue with the shifter, which affects the vehicle sensors. This results, in the vehicle sometimes not moving forward whenever it is put into drive. The vehicle instead rolls backwards and it is a safety issue. It also continuously has issue turning off when the vehicle is put into park. They performed service on my vehicle and charged me to change the shifter, which was a faulty shifter that came with the vehicle. I am still having issues to turn the vehicle off and it also continuously drains the battery. The vehicle has safety issues and there are multiple complaints of the issue. Mazda refuses to do a recall. Mazda also refuses to provide its customers with detail report of the safety issues. They conceal information to save themselves from lawsuits, but I have reporting them to NHTSA. And I will be filing another complaint because they refuse to provide detail paperwork for the supposedly repair they did. It will be my first and last Mazda!!

I have a 2008 Mazda 6, 2.3 Sport with 68,000 miles on it. The engine receives regular oil changes and has never been low on oil. Recently the engine started making a knocking sound at about 2500 rpm. The sound got worse and it would appear that I need a new engine at a cost of around $6000. I dont see how this could happen on a product that is less than 4 years old that has received regular maintenance. Mazda is a joke but worse than that is the fact that I have recommended this brand to my father and friends (two of them now own one). I really dont want to invest any more money into this car but it isnt worth any money without being able to drive it.

I bought a 2001 Mazda Millenia in 2012. It had been owned by an elderly man and stored in a garage after each use. I paid $5500.00 for the car and at 42,000 miles I COULD NOT pass up the new looking car deal. Only a few problems so far and minor at that. With over 100,000 miles on the still awesome looking, driving and handling perfect as well as runs like a new car, I am a very happy owner. Changing the oil every 2500 miles myself and using the best oil. Its a car, treat it right and it will last. Most car companies have their problems. Look at GM, Ford and others. With the amount of Mazda on the road today, I think the problems are minor. I wish Mazda would help more people with their Mazda problems. It would be a better car company for all.

They did eventually cover the turbo under warranty, I had to pay $300 for an oxygen sensor and I still wont do the wheel bearing, but at least they covered the expensive part. I called head office, they called the dealer, back and forth and it was eventually covered.The main root cause is that when I purchased the vehicle and asked to extend the warranty, I thought I was extending the original warranty which is covered under Mazdas Added Protection plan for new vehicles. What the salesman actually gave me is a two year powertrain warranty. Im not sure if this was miscommunication or an error on their part, difficult to prove at this point.

Mazda has a horrible policy. They do not contact users through DMV so if your information for your car is not up to date through a dealership then you will not get notified if theres a recall or repair for your car. So in my situation the extended warranty for the part I had a problem with was 10 years and the 10th year was covid year. I found out there was a warranty replacement but it was too late and they wont own up to the fact that they dont notify everyone that has the car/issue and said its my fault for not taking my car to a dealer to get service? Whats that nonsense?

I bought a Mazda RX-8 with an engine warranty and Mazda refuses to pay for a new engine. There is also a recall on a part in an airbag and they refuse to fix the damages caused by a faulty part. If you are looking for a car dont go to Mazda unless you are looking for nothing but disappointment.

I bought the 2016 CX-5 grand touring with the tech package. I fell in love with how the car drove and had owned a 2013 Mazda CX-5 so I thought that I was just getting an upgrade. Well it was very late by the time we left the dealership and so they just handed me the manual and said the instructions for the navigation system was in there. I didnt need the navigation until about 2 weeks after I purchased it. When I did need it a map of San Antonio river walk kept showing up and I live in Virginia. The clock also does not work or set the time to eastern time. I took it back to the dealership but the service department does not know what is wrong with it and suggested they are going to have to tear it all apart to find the antenna. I am so mad, its beyond words. How can they sell an almost $40,000 car and say it has these features and it has none of it working.

After less than a year of ownership my MX-5 convertible was developing holes in the soft top from rubbing on the frame. I researched the problem and found several instances of this including a long term test done by Motor Trend that showed photos of the top wearing in the same exact spots as mine. Their top and others I saw were fixed by replacing the frame with a newer design that doesn’t rub and the cloth soft top. For some reason on mine they will only replace the cloth top. That will not solve the problem.The service department agrees with me and so did The person at Mazda I talked to on the phone but Mazda still won’t approve the frame replacement. This will be my first and last Mazda purchase! I have owned several new cars and have never experienced anything as bad as this. It’s a shame because I really do like the car otherwise. But if they won’t fix an obvious problem I’m not going to take a chance that I’ll have a worse problem later. Trading it in for another car before this new top starts getting holes in it!

Got to love the great comment We have to verify if its on warranty 1st. In July 2010, I drove out of the Mazda dealer with my Mazda Tribute. In 2012, the back hatch lock was broken. They fixed it on warranty. Then again, this past May 2014, it broke again. They said it wasnt on warranty anymore, and it would cost $250.00, which I went ahead and got fixed. This did not seem to me like normal life of wear and tear. At the same time, my AC stopped working. They charged me another $100.00 to tell me that it could cost up to $700.00 to fix it. Again, this is not to me acceptable wear and tear. I live in Canada and use the AC 2 months out of 12. They said that the vehicle still runs the AC in winter to get the humidity out. Anyhow, I figure that if they had told me as a selling point, buy this vehicle and you will need to spend money to fix things that should be normally working given the age of the vehicle, but wont. Sign on the line please. In June 2013, I went in for some noise in the front undercarriage. They said that they had to check if the warranty was still on. Now, I drove the vehicle out for the 1st time on July 9th, 2010. They were arguing with me that it was in May, at 1st. Then, they gave me another date in mid-June. I said that I would go home and get my purchasing contract signed and dated. I came back with it, and there it was. July 9th, 2010. Still, they were not convinced. I said that any half bit lawyer would agree with me, since there it was on paper. A day later, I went back, and they said that the financial adviser had filed the wrong contracts. Imagine my surprise, they were finally willing to take my original contract as being the correct one. I am not at all satisfied with the service nor the quality of this vehicle I have at this time. I am still making payments on it, and on top of that, I need to fix things that should be almost outliving the vehicle.

Contacted dealership where car was bought. Spoke to so called manager and I told him I was very disappointed that we needed 4 new tires at 24,500 miles, seats are very uncomfortable you would slide off of them if you didnt have a seat belt on, and inside of doors get very dirty, dont understand this, and windshield breaks easily. I told him I would not buy another Mazda or recommend one to another. He said I HOPE YOU WILL BE HAPPY WITH YOUR NEXT CAR. ROTTEN ATTITUDE NOT VERY GOOD FOR BUSINESS.

Mazda 5 has suspension problems - I have had shocks redone 3 times in 7 years. I am a single woman not carrying passengers all the time!! Others have the same issues - otherwise a good car. Great car all around but they are discontinuing it - maybe because of the suspension problems. Gas mileage is good if you stay below 110. :)

I was driving home from a trip when I heard a thump and the RPMs went wild. Suddenly I couldnt shift into 4th or 5th gear. Managed to get the car home in 3rd the whole way. Took it to the dealership. They told me 6 codes are coming up and a rod is broken inside the transmission and the fluids burnt. They contact Mazdas headquarters since I only have 45,000 miles on it but its out of warranty by 1 year. They say they will do nothing to help fix it because I havent been having it serviced through them and I show no customer loyalty. I still have 6 months more of payments on it and have to out $3000 for a new tranny now. Thanks, Mazda. Way to stand by your product.

In a nutshell - 2002 Mazda Tribute, bought second hand. Transmission done by first owner, then we had to do it. Drove fine with only the infamous Mazda transmission complaint. Then one night in 2010, at midnight, we notice flames outside our second floor window. Jump out of bed and yell the car is on fire in the driveway, next to the house. Right next to the house. Fire dept. is called but takes a bit to respond. My then teenage son grabs a hose and attempts to keep the fire at bay until they arrive. Dark soot over everything, including the inside of the house. The last time I had driven the car was at 7:00 that evening less than a mile both ways. It was like spontaneous combustion. The next morning, we immediately called to have the eye sore of a car removed. Besides the filth that was all over the driveway and being tracked into the house, as well as the nauseating, charcoal, fire smell that permeated the air, the burnt out car looked entirely out of place in our neighborhood. It made us look like derelicts! It was like who have you irritated lately. We had no insurance except compulsory. Fire dept. wrote a report but came to no conclusion as to the cause. We were left wondering why? End of story? Think not! Beginning of 2012, we began to receive recall letters from Mazda, and we just threw them out until June 2012 when we decided to read one. Well, were we surprised! The bottom line was that if the recall(s) were not completed, the car could and would go on fire. Here is their disclaimer at the bottom of the letter (seriously): Mazda strongly recommends parking your vehicle as far away from your home as possible until you get recalls done because it may go on fire. Great, now they tell us. Before Mazda accepted responsibility for their little secret(s), they jeopardized our home, our other car, our family, and our life by negligently allowing the Mazda Tribute to remain in our driveway, next to the house. Not to mention the fact we were using the car everyday! Are you kidding me? Mazda asked to please take the car to the dealer for recall updates. After a couple of these letters I called the number indicated in the letter and recounted our story. Yes, wed love to bring our car in for these recalls except two years ago, when you apparently were still in denial, that car burnt up and nearly took our home and us with it. What do we do now? They(?) listened sympathetically and recommended, as well as provided the number for Mazda in Modesto, Ca, their mediation dept. My husband called and they told us to gather fire report and anything else we had to evidence the fire of the 2002 Mazda Tribute. My husband sent everything certified mail and as we didnt hear back, we called this assigned mediator. Well he really needed pictures of the burnt vehicle. How do I know that you didnt set it on fire? Okay genius, it makes a lot of sense to set a car on fire with no insurance less than fifteen feet from your home. The car purposely was removed expediently due to environmentally caustic conditions and the fact we were now down a car as we had no money to replace it, and who needed to see the skeleton reminder, let alone take a picture. Like salt in a wound. Final word from Mazda mitigation representative (they obviously think (and get away with it) that it is acceptable to investigate yourself). Surprise - no can do. Not enough proof! Well, the fat lady isnt singing yet. We will continue our quest for parity from Mazda of North America. All attorneys are welcome to apply. (To see what happened to some poor families as they watched their homes burn down and their family pet(s) perish, Google Mazda cars that go on fire.)

08 Mazda cx9 - My transfer case has to be replaced and the dealer is saying even though it is covered under warranty that I have to pay $1500 because my tires caused this problem... Never heard of this. Sounds like a manuf. defect and am I getting screwed? Has anyone had this problem and why does transfer case go? Talked to different service mech and I am being told that it has nothing to do with the tires? Calling corporate about this, any other suggestions?