Purchased a new Mazda speed 6. At approximately 44K miles, the engine blew (for lack of mechanical terms) at a repair cost of $8,600 not under warranty by 60 days but still under mileage (oh well). Was then told that new engine, turbo, etc. Would now be covered to an additional 100K miles. Now one year later, the car has a check engine light on. Took it to Mazda. They said it maybe a valve and would be $1200 to repair that. Somehow apparently not covered by the new warranty. On top of that, I had to pay $130 for the diagnostic that only gave a maybe result (apparently again not covered). Please contact me if there is going to be a class action suit against Mazda as it seems this happens a lot.

Bad valve body??? I am not a happy consumer! I have owned the car for 45 days. I paid $31,000 for a loaded CX-5 Grand Touring. I broke down on the highway today. The dealership that I had the car towed to just informed me that it was a bad valve body. Maybe not a big deal to him, but driving a brand new vehicle with 4,000 miles and breaking down on a major highway on a 90-day waiting for a tow truck to arrive is a VERY big deal to me!!

The Mazda vehicles we have owned were both reliable and cost effective.

Mazda 5 - Good compromise between full-size minivan and SUV. Adequate and comfortable seating for four adults and two children. Small cargo area behind rear seats. 4 cylinder engine coupled to 5-speed automatic transmission gives good get up and go with up to 31 mpg highway mileage. But sport model lacks full Bose system features, such as WiFi and Bluetooth.

I bought a 2005 Mazda RX8 and Ive had nothing but problems with it ever since. Ive had to replace the fuel pump, the clutch, the catalytic converter, both O2 sensors, the crankshaft positioning sensor, the mass airflow sensor and now the engine is smoking. It is nothing but a lemon and I am still paying on the stupid car.

Well, if you want to be mislead, lied to and taken advantage of then I suggest you come here. I went into Mazda back in March 2019 to test the CX-5, after driving it around and listening all the great features I started to become more and more interested in the vehicle. Zakou, my sales rep tried to get me the best deal. I explained to him I still had 3 more months left on my previous lease but he assured me it wouldnt be an issue because Mazda would take care of the remaining balance (which by the way, was written in the contract and stated in all the paperwork signed by them and myself).Well, to cut the story short, its been almost three months since I switched to Mazda, my previous lease hasnt been paid off yet although they took the vehicle from me, I have been CONSTANTLY reaching out to my sales rep, calling the store, asking for a manager, financial manager, ANYONE that could help me out and all I get is: I will find out what is going on and I will reach out to you but I never hear back from anyone, and the manager seems to never be available. The only person I was able to talk to was the manager for used cars who obviously had no idea what I was talking about and also promised to call back, but I am still waiting for that call - one week later-.I have sent copies of the letters from my previous car dealership regarding the missed payments and how this was reported to the credit bureaus damaging my credit and all Zakou (the sales rep) would say is that he passed it on to his managers. When I asked which manager so I could follow up he would say I could just call and ask for one and they would all know what I was talking about, which again, LIES, because not once was I able to get a hold of a manager, they seemed to NEVER be there, and when I would reach out to Zakou again, hed tell me the same thing making me even more upset at the fact that I was not getting any concrete answers.The last thing I was told by my sales rep was for me to pay the balance and bring them a cancelled check for a refund which at this point I refuse because that is not what I agreed on, and if I wouldve known that from the beginning I would have just waited out the three months so I wouldnt be stuck with two lease payments!! It is safe to say, this has been by FAR the worse experience with a dealership that has failed tremendously with their customer service. Their lack of attention or interest in my situation has made my experience so sour, if it wasnt for my contract I would have returned the vehicle already so I wouldnt have to deal with them.

Recently I purchased a 2015 Mazda MX-5, color zeal red. Damn what a beautiful car!!! I saw the car for the first time about a month ago, and test drove it. On the test drive the car accelerated on its own as I rounded the corner to enter the freeway. The salesperson sitting in the passenger seat said, Whats happening? Heck if I knew. As I depressed the break pedal the car accelerated. This happened a couple to a few times within about ten seconds as I would let up on the break and then apply the break again. Finally the car was back in control. The salesperson wanted to take over the driving so I let him. No problems the short distance back to the dealership. The salesperson said the car acted weird because I was most likely me getting confused in which pedal to use test driving the car. I purchased the car. I know what youre thinking. That I was pretty stupid for buying the car based on the test drive experience. Okay, I agree. The car has about 170 miles on it and this rapid acceleration on its own has happened a total of six times. I scheduled to take the car into University Mazda (This is where I purchased the car) on Nov. 25, 2014 to see if they could figure out why the car was accelerating on its own. On my way to the dealership the car dramatically accelerated on its own as I was breaking to avoid hitting the car in front of me. In order to slow the car down I shifted into neutral. The dealership had the car for one day and their guess as why the car is accelerating on its own is because I have the drivers seat too close to the steering wheel, and that Im getting confused in what Im doing with my right foot as Im driving. Hows that for high tech diagnoses? Forget the fact that I own a truck and Prius, and have had about eighteen cars in my life time. Ive never had this same problem with rapid acceleration with any of my other cars or truck. Look, I may have been stupid to buy the car in the first place, but Im sure not going to be even more stupid to buy some cheap dime store reasoning by the dealership for why the car is accelerating on its own.

We leased a 2009 Mazda CX-7 (garaged and highway driven only). There was never a problem. The battery died. We changed the battery. Car started and then died. After one month, it again had been flat bedded by Mazda. They did a check and told me they could not find anything wrong with the electrical system, but they found sludge in the engine compartment. They had a recall on a valve which I never received in the mail. The car only had 17,000 miles on it. After 3 years, Mazda came back and said they would cover under lease or extended warranty, which I had. They said it would cost $9,500 to replace an engine with a 17,000-mile leased car and they would not stand by their product. I want to start a lawsuit on the car as I have had many leases without these problems ever and leased over 10 cars in the last couple of years with no problem.

Windshield has chipped and cracked so that it had to be replaced and could not be repaired - 4 times in 2 years. Is Mazda addressing this issue? I am not paying for another windshield. There is clearly a design flaw - is this how they accomplished good gas mileage for this SUV?? Id rather pay the extra fuel costs.

Recently, I had an issue with my vehicle when it wouldnt start. I had my car towed to my mechanic in Indialantic. He ran the diagnostic test on my car and found out that the ECM computer system had failed, and also fried 6 of my coils. My mechanic had given me a quote of $1,400 for repairs. In the meantime, I was calling around to see if I could find an ECM for a cheaper price. I came across an EPA federal warranty that stated: Any vehicle with less than 80,000 miles and less than 8 yrs. old is entitled to this EPA warranty on any specified major emission control components. The warranty states that all components are covered and the manufacturer will have to repair the components free of charge. I brought the warranty over to my mechanic to look it over. He stated that he would call Mazda and find out if they will honor this federal warranty. My mechanic spoke with a gentleman named Robert **. He approved the use of the warranty and told the mechanic to have us bring the vehicle over to Mazda. The next day, I paid to have the car towed to Mazda. Robert ** stated that he would call me before he started to give me a price on the repairs. When he called later that afternoon, he gave me a quote of $1,700. This was $300 more than my mechanic. He then called back again and stated that he would drop the cost to $1,345. It is costing me the same price with the warranty as it would have at my mechanics garage, without the warranty. I also had to pay to have the car towed to Mazda. I only brought it over to Mazda because the gentlemen stated he would honor the warranty, and he is charging me more. I feel belittled and taken advantage of.

I have a 2010 Mazda 5 with 23,200 miles which I owned for just under two years. I had a rear tire blow and brought the vehicle to the dealership. The tire was worn on the shoulder down to the steel belt but the rest of the tread was fine. The dealer contacted Mazda but because I could not prove that I rotated the tires (I do them myself and I check tire pressure bi-weekly) and because I did not have an alignment done at 12 months/12,000 miles I was not covered under warranty. This is completely unacceptable for a car that is less than two years old to have that kind of tire wear. I took the car in for an alignment to a third party and was told that both rear cambers are out of spec but they cannot be adjusted once they leave the factory. I believe I purchased a defective vehicle but Mazda will not replace it and it appears there is no fix to prevent it from happening again.The cost of the alignment and four tires was $582.

My 2013 CX-5 broke down in the middle of the highway while my wife was driving. She got too scared and was able to exit and call the tow company. Engine light came on. Car sputters and almost stalled. Later dealer replaced 2 coils and 2 spark plugs. Other many small issues with this dealer too (Gyro Mazda in Toronto). I have MAP (Mazda-added protection). But when I try to find out exactly what is covered, service says they dont know, see sales and sales says service know. I dont know if this problem with only this dealer or all Mazda dealers like this.

My husband bought me a 1998 Mazda 626 in June. In July I took to car to get a tune up and to see why the check engine light was on. When they hooked the car up to the machine they told me that the the first spark plug was misfiring and that it showed up that the threads from that spark plug was crossed. I took the car back to the dealership and they told me that someone had glued the spark plug and all my mechanic had to do was to wipe the glue off and the do the tune up. So I said okay and took the car back to Mekinee here in Raleigh. Well, they said they werent going to touch the car so I called up the dealership and they said for me to bring the car to them, I said okay. While Im on my way to take them the car, all of sudden the car broke down along the side of the highway. They came and towed the car, so the following day my husband who is in the military came home and we went down to check on the car and thats when they told us that the transmission was gone on the car. This car only has around 100,000 miles on it , now I dont know what to do and the dealership has completely stopped having contact with me and my husband.

I took my Mazda Soho for a service. They told me its the airflow meter, so we bought a new one. But it was still the same. Then they said its the other one. Still it does the same. Now they say its the petrol pump. I am so frustrated.

I bought a brand new 2005 Mazda RX-8. I loved the car, until about 60,000 miles later when the car started stalling, even after I brought it up to operating temperature. It took about 6 trips to two different dealerships to discover that the problem was a bad engine that would need to be replaced. I was still under warranty. However, Mazda did not want to replace the engine. They said I did not properly maintain the car. After proving that I followed maint. schedules and all oil changes at Mazda dealerships, did they replace the engine. Now my new engine is at about 80,000 miles and the same problem! I need another new engine! But because my car is over 100,000 miles, Mazda will do nothing for me. They offered me loyalty offers for owning a Mazda. They refuse to acknowledge they have a poor product and to stand behind it. Because of this I will never buy another Mazda, and I suggest the same for you.

I bought a car here 6 months ago. I had some bad experience but my wife insisted on buying something, so I did. Paperwork included many extra charges. They sold a prepaid maintenance plan - charged us for premium plan but paperwork said basic plan. Took me a while to get the errors corrected. Recently my car had a recall. Called the dealer. Literally, the conversation with dimitry went like this:I: I heard there is a Mazda recall. Dmitry: Yea, dont worry, we will call you. I: this sounds bad. Whats the issue? Dmitry: hey, no one died. So dont worry. I: are you sure? You sound so casual about it. Dmitry: are you looking for a free loaner or some free things? I: what? You sound bad. Is there a manager I can talk to. Dmitry: this is as good as it gets. What else can I do for you.WOW! Called the manager later on. Sal. He was no better either. This dealership has NASTY scammers masquerading as salespeople and service folks. Try calling the service dept to talk to a service specialist. You will NOT be able to reach anyone, no matter how many times you try. I regret buying Mazda and especially from this dealer. I will not go back to this dealer.

Mazda CX7 - My Mazda had just over 70,000 miles on it. Notice I said had. 3 weeks ago the car died while my husband was driving to meet carpool, shortly thereafter, it spontaneously went up in flames! It completely burned the engine, dash, tires all to a crisp. In process of settling with insurance company, but as everyone knows Im out thousands of dollars! We are working class family, and this was our only transportation. How do we hold Mazda liable? How do we recoup the millions of dollars consumers have lost by purchasing this car?

On my new Mazda CX 5 2015 (love that car!) the entertainment system is not working at all with iPhone 6 through usb, on bluetooth. It will only play my music from the A position every time, will not play any streaming audio from my iPhone 6. Is there a way/plan by Mazda to upgrade the software on the system to resolve the issues?

I had a 1991 Miata for 25 years! After a deer destroyed it I got a new one in 2016. Love it! Miss the retractable headlights but I m very happy with it thus far.

Help me please! My engine problems began at 38,000 mi. Dealership only replaced VVT actuator once, before stating it was over a year therefore they would not replace a second time without my covering the cost. Another dealership fought corporate to have it covered. I was thankful! Then real problems began. Two turbos later and many code lights naming everything under Mazda sun, I had the last ever illuminating engine light that would not clear regardless of what Mazda service did. I hate this company. It was finally paid off but I had to sell it for $5000, because it needed a new engine. The private engine dealer suggested I not even spend the money for a new engine because it would be the same garbage that was in there.

I recently bought a Mazda CX-5 (2 months ago). At the time of purchase I had only a couple of criteria but they were very important to me since I put A LOT of mileage on my cars. (My last car was a 2007 and it had 380,000 km on it when I finally decided to buy a new car.) My criteria: The car needed to have XM/Sirius availability, a bluetooth that enabled true hands free use of my cell phone calls and an easy to use, straightforward navigation system. I was told the CX 5 I was purchasing had all three… WHAT A LIE!!!I paid an extra $1300 for the tech package to be installed into the car that would supposedly allow all three of above criteria. Immediately it was evident that something was wrong with the navigation (or so I thought). It took no less than 7 step to input any address into it. It was impossible to use on the fly and required not only pulling over to input info BUT it demanded 6 more levels of information before it would give me directions! Im serious. After returning to Budds dealership to attempt to gain further insight on how to correct this issue it became evident that NONE of the salespeople knew how to operate it! NONE! Not even the sales manager. We had to contact the Navigation system manufacturers in the state to find out what the problem was. Turns out, there was no problem. That was the crappy-ass cheap nav system that Mazda had ordered for their 2016 CX line of cars!!! Oh - by the way, the voice recognition is non-existent. Now I am back to driving around having to rely on my iPhone Google Maps to direct me on my travels. Nice to know Mazda has our backs (tongue firmly planted in check) helping its customers abide by the hands free driving rules now strictly in place in Canada and the US. There is no excuse for this type of 20th century technology in todays 21st century, seriously?? The XM was a joke, it does not actually show up on the in-dash display. It is provided exclusively by a tiny little remote that has push buttons. No scrolling capability, no visual feedback about what station you are on or listening to, unbelievable. By the way, I had the tech package removed and requested my $1300 back. My Bluetooth is another matter, cuts in and out on a regular basis. I have to reconnect my phone and the cars bluetooth at least 4 times a month. Again, as with the nav system, the voice recognition is non-existent.I HATE THIS CAR. $40,000 and 7 yrs of car payments for the privilege of driving a car with no nav system, XM/Sirius or bluetooth capability. So basically I am back driving around having to use my iPhone for cell calls and google maps. One more thing, the gas mileage sucks, the tank is the size of a football. I am filling up every second or third day AND it sounds like a diesel engine when you first start it up. I thought something was wrong with the muffler when I first started driving it. Turns out the loud engine and exhaust noise is the result of the skyactiv technology they use, another huge marketing BS story they try to sell you about why Mazda is so advanced. Did I mention HOW MUCH I HATE THIS CAR??

Mazda 5 is sharp looking car with lots of great features for an affordable price. Great experience driving for everyday and long road trips. Very roomy with the third row seating option. We have had very positive experiences in owning 3 other Mazdas. Great driveability in town, freeway or long distance. Gets good gas mileage. Has Bluetooth feature for answering and making phone calls hands free. However, it does not have power seats or lighted mirrors on the visors. Sometimes the catalytic converter has an odor of sulfur that service technicians do not seem able to smell or find the cause of when we have it serviced.

I have a Mazda 2012 that spontaneously stalls while decelerating. It also stalls predictably on an incline. Mazda corporation has stated, The stalling on an incline is a characteristic of all CX-9 Models and is not willing to fix it. They have informed me that stalling while decelerating in my car has not been able to be recreated by their tech so they are doing nothing about it. I have been in two near miss accidents. The car loses power steering and braking and the driver has little to no control when it stalls. Please advise future buyers of this very unsafe characteristic. When it stalls in my driveway, I cannot brake sharply or effectively enough to stop the car from drifting into the road.

Owner of 2 Mazda 3 2016 & 2015. Great vehicles. My wife and I love them. Great gas mileage. No problems at all after 66,000 miles. Mazda come a long way after split from Ford. Waiting on the cx5 Diesel. We are going to trade the oldest one. Great job Mazda!

Since I bought this car in July of 2012 with 54000 miles, its been an amazingly reliable car. It handles really good, good acceleration and very quick. I average about 40.5 mpg with a good amount of city driving. Its a very easy and fun to drive car. I still have the original tires on it with 79000 miles and still has a little bit of tread left. Im pretty surprised with the tires life, especially being a 45000 miles rated tire. Ive never had an issue or problem with it and I look forward to all the moments Ill have with this car.

Bought my Mazda brand new in 2008. From day one, until 37k miles, not a single hiccup or fault to be had. Then my power steering shut off one day and I called Mazda and they immediately issued a recall and had it replaced the next day. And at 70k miles, there was a recall for a faulty ground on the wiring harness for the windshield wiper motor. Ive never felt safer in a vehicle. This Mazda has been FANTASTIC and I honestly couldnt recommend a better car for the money.

Their company does not take responsibility for their own defects. They manufacturer things incorrectly then expect you to pay for it. The dashboard on my Mazda 3 was separated from the digital screen. According to their customer service my 2010 vehicle was only covered for 7 years for this and a recall was sent out for this but if you did not have the issue at the time they wouldnt fix it for you. Now 9 years later, my dashboard has disconnected due to their ERROR but they refuse to cover it. I will never buy another Mazda again.

It has been a great vehicle so far and its comfortable to ride in. I love how I just need the key fob in my pocket/purse and can lock/unlock with one touch and a key is not needed to be placed in ignition. It is very dependable. It is also very comfortable and fun to drive. I chose this for the third row seat to upgrade from the CX-7 I owned. I like the leather seats, sunroof, rear view camera, keyless entry and driving and fold down third row seat. But I would like for it have Apple CarPlay, more leg room in third row, seat coolers and better softer leather seats like previous CX-9 models have.

I purchased a 2015 Mazda CX7 from Looms Ford in Fredericksburg Virginia June of 2015. At the time of purchase the vehicle had 37K. Looms Ford knew that the battery was going, told me when theres a problem, contact us. When the car wouldnt start about 6 weeks later, I called and they informed me, not their problem. The battery blew up under the hood, had it towed, mechanic said he never seen anything like it. Thats the first problem. Car made a whistle noise, come to find out its the turbo. Mind you this car has only 64K miles on it.Called Mazda, told them the turbo had failed. They want records of all maintenance. I can give them records of battery situation because the car was towed. But when it comes to changing oil or filters, I am quite capable. Now they wont fix turbo because I chose to change my own oil instead of paying someone else to do it. Mazda us nothing but a letdown. I wouldnt recommend a Mazda vehicle to my worst enemy. I will NEVER buy another Mazda.

I truly love my Mazda. Had leased a Mazda 6 for 3 years. Liked it so much I leased a new one for three more years when my first lease was up. Has all of the best features you could want. Comfortable and classy. Plenty of storage room in the trunk and all of the controls are easy to use and understand. Only complaint is that the controls on the levers behind the steering wheel can’t be seen in the dark.

My 2008 Mazda Cx9 went into flames while parked in front of the house. Horrible times. Had to get the kids out right next to the burning car. I had a transmission problem before, which took a lot of money and effort to repair. I was ok with it, but a car that burns while parked is something I will never accept.

I purchase this in May of 2014. If I had known what I do now, I would had went to another vehicle, not a Mazda. Used to think a lot about Mazda but the wiper are very loud and the noise when driving, I dont even have to go 50. Its loud and I feel like I was lied to at the dealership because its trying to come apart on side front bumper. I am very disappointed in it.

We purchased a new Mazda 6 and were being pushed in finance to purchase an alarm system for $350. My husband asked if the car already had an alarm system from manufacturer and we were told no. My husband thought it was odd so he asked again and the answer was still no! We then decided to purchase and later realized we have 2 alarms because it already has one. On top of this our dealer quit the next day and no one told us, so we continued to try to contact him and the rest of the staff seemed bothered when we had questions. Finally I call the manager (Mike **) about several issues and he would not return my calls. On his email responses he was rude and angry and refused to help us. I waited a week to fill out the survey to see how they would correct some of these issues and then finally I filled out the form truthfully. Mike then sends me a nasty, unprofessional email saying that because we gave him a poor score he no longer wanted to work with us! We were shocked. We are very unhappy with this dealership and wish we would have purchased this vehicle in Tustin or not purchased a Mazda at all (Even though I do like the car itself!)

I bought a 2007 Mazda CX7 with 28k miles on it. I love my car, except now we have issues. At 30k miles, the timing chain was replaced under warranty. The weekend before Christmas, the turbo went out. We had the car towed back to our Mazda dealership where they filed a claim with Mazda and it was denied due to sludge. We have always had our oil changed and even provided our service records. They still denied the claim. As having all this done, we did learn that this is not the first turbo for our car! One was replaced at 12k miles! Now I am trying to deal with getting it fixed and from what I am seeing, many people have the same problem! Please email me if this has happened to you! Thank you!

CX9 has been horrible from Day 1. Ive had extensive issues with the brakes. My car drives horribly when its cold outside, even 50 degrees. Im constantly pushing on the gas to get it to go. My automatic starter hardly ever works. Ive had scans run, it looked at by several people but no one knows what the issue is. This is my 3rd Mazda and Ive been so disappointed, Im sure it will be my last. I now have the engine light and gas cap light on again and was told it was fuel emissions and to change gas cap. Did that, no change. This car has me terrified Im going to be stranded somewhere with my children.

My 2005 Mazda 6 broke down along side road. The engine only had 40,000 miles on it. I called Bob and he told me to have it towed there and hed take care of me. I was later told that the engine blew but as his crew looked at it, they verified that the engine and oil was clean. He said hed call regional and see what he could do for me to get the engine repaired or replaced.After several weeks of run around, I was finally told that it was going to cost $90 for the service team to look at the engine. I was then informed that he could put a salvaged engine in for $4,000. I about freaked out--$4,000 for a used engine that came with a mere 90-day warranty? I called Mazda headquarters and was told that I shouldve bought an extended warranty. I told her that she was crazy as no car costing over $20,000 should have a blowing engines with a mere $40,000. I then asked if Mazda would help out by paying for the service or the engine--or at least half, so that I could get the car back working. She told me that Bob offered me a great deal and I had refused him. I told her what he offered and $4,000 for a used engine plus other parts as needed didnt sound like a good deal to me at all. I asked her, If it was you car, would you not expect Mazda to stand behind their product and assist? She told me that Mazda stands behind their products and I shouldve purchased the extended warranty. After reviewing the Internet, I found out that Mazda 6 engines seem to have a lot of loss of oil or blow out problems. I always thought Mazda was a good company but I know Ill never purchase another. Ill make sure that everyone I speak with would hear about my experience with the vehicle, the dealers run around, and the arrogance at Mazda HQ in California.

I want to report that I have issues with my CX-5 and I believe there is a design flaw. In my first week of purchasing the vehicle, March; the windshield cracked (18+) from a rock chip. It was then replaced and nearly two months ago, Thanksgiving time, another rock chip caused the windshield to crack (18+) so it was then replaced. Then recently this past Friday, a rock chip also caused the windshield to crack (14+). This car is not even 1 year old & the windshield cracked 3 times. I believe there is a design flaw with the windshield, or the process for making the windshields is not correct. There are cars on the road for over 10 years old which get rock chips and do not crack. There is a problem here.

After more than 30 years being a Toyota car owner, I made the mistake to buy a new Mazda CX9. Last week, I went to the car wash. When I came out I found out that the BSM (blind spot monitor) stop working. So I took the car to the dealer and they found out a very tiny scratch, an inch long. It wasnt a dent, not even damage the paint. But they said that this damage the computer, and they send me to their Mazda collision shop and want to charge me 1,500$ plus a new computer. UAU “Are these cars so weak?” Trying to take advantage… I dont know. But Im very disappointed. Never again Mazda. Never.

I was once a loyal Mazda person. I loved the cars... until I bought a Mazda 5. Nothing but trouble. First there was the nasty habit of that car to overheat when idling for longer than 10 minutes, at which point the steering would freeze up and it became undriveable. A very dangerous thing in rush hour in Texas. Now, I have to replace a broken plastic cover to the tail light. Mazda made it so that you cant replace just the plastic cover. You have to replace the entire tail light assembly at nearly $500.00 just for the part! This is the very definition of insanity. I will never, ever buy another Mazda.

What I went through, I wish not on anybody. IPAC Mazda did an oil change and gave us the OK on our Tribute. Three days later it wouldn’t start and we had it tolled in to discover it overheated. The vehicle gave no warning sign and Mazda okayed it with their full circle check, not to mention we purchase an extended. We have been mislead by numerous persons and our vehicle stayed there for 2 months with the same answer. We trying to have the extended IW pick up the charges on good faith. Not to mention this is the second Mazda we had a problem with. They’re a long history from day one with our RX8. If anybody wants to listen, Ill give the horrible service detail and lies. We pick up our vehicle and had to call an officer for instruction.The consequence is they kept our vehicle for 2 months with no phone calls or status what they’re doing. You dont find too many people purchasing 2 vehicles the same day and the RX8 shutting off on us for a 3 years period to finally replacing the engine. The Tribute is left for us to do the repair. All we are asking is for help and to get our point across so nobody has to spend their holidays driving around in an unsafe RX8, which me and my family relied on the Tribute.

CX5 with 105,000 miles. Started car, backed out of garage, proceeded to drive away and a loud noise just before the car died. Ended up pushing the car back to the house and into the garage. Spent a few hours looking over everything and could not find the source of the problem. Checked the oil and it was fine. Checked fuses, all were good. Checked starter and alternator, all good. The next day I looked under the passenger side of the vehicle and notice two drops of oil on the garage floor. Checked oil again and it was up to level. Followed a small trail of oil pooling on the dust cover (under the engine) and saw two jagged holes in the engine block just above the oil filter. I wish I could post pictures of the holes and block pieces. The engine block wall is VERY thin and not what you would expect. Mazda really went cheap on manufacturing these SkyActiv blocks! The car belongs to my wife and is out of warranty range so with $13k left owed on it, were screwed. One more thing to add is Mazda had already replaced the defective automatic transmission at 80,000 miles.

After 17.000 miles on my 2016 Mazda CX3 the driver’s side headlight housing failed and was filling up with moisture. MAZDA replaced it free of charge. The dealer tells me that Mazda is having trouble with these housings and that they have not put out a recall, Ok? At 40.000 miles it failed on the other side. MAZDA will not replace it. They say because I am 4.000 miles over the warranty. A 2 year old car and both headlights have failed. They want over $400+ labor. My first Mazda and my last if they can’t stand behind a 2 year old car and replace it. I would be willing to even pay for the labor at the dealer. Maybe someone here can get them to step up to the plate. Thank you.

I drive a 2009 Mazda CX9. On Friday Sept 18th I had picked my kids and friends up from school. Normally I wouldnt stop and grab a coffee but I did. When we came out and were getting back in the car I heard a bang, I looked and my front left tire was just about falling off. Thank God we stopped because I would have been driving with 4 kids in the car. I had to have the car towed, and have my brothers friend that is a mechanic look at it. One week later on Friday, Sept 25th I got a safety recall letter in the mail saying lower control arm ball joint can corrode, well that is what happened to mine. I Had it towed to a Mazda dealership. The Service Manager called to tell me I need new front tires. I said that should be part of the recall because everything I have read about symptoms of ball joints going bad is front tires balding. Well I have called Mazda three times and spoke to different people and nobody will help me. My back tires are just fine. I bought Mazda because I thought it was a safe family vehicle, I will be selling and getting something different.

I purchased my vehicle 2 years ago and just recently got to 20,00 miles and had to have the rear disc brake pads replaced because they barely passed inspection. I called the customer service number and they said they would gladly replace them free of charge if I went back to the dealer immediately that day to get it done. I then learned that this is a flaw that some of the CX-5s have including the current models. I leased my vehicle so I will be returning it before the 40,000 miles when it will probably need them again. It is expensive to replace them every 20,000 miles when they should last at LEAST 40,000 miles. If I owned this vehicle who would have to keep replacing them when they wear sooner than they should, ME!!! That is an expense I can not afford.I also have an issue that when you open the back hatch there is not enough light to see what you are doing. I like the way the car handles in the snow, which is why I leased it to begin with, to see how well it did. I like the car and would love to buy another when my lease is up but I dont know if I will because of the expense of replacing the discs every 20,000 miles.

The Mazda 2 was on the Nissan dealership lot in Glendale. They took me through the ringer and $8000 car ended up being 20,000. Upon the free oil change they offered for year three of those changes. They put the wrong oil during routine. The most had multiple problems with the EGR valve malfunctioning, heart idling fuel injection malfunctioning interior begin to rip and tear fade out. I believe some of the problems were due to Glendale Nissan. What a horrendous collections people to represent a brand.

The 05 Mazda 6 Mazda transmission valve body failed at 28000 miles. Mazda knew about the problem back in 2006 and have not informed the owners so the part can be replaced under warranty. Now, they rejected a request for help; and the local dealer, Colonial Mazda, wanted $1400 for the parts and $400 to install it. I was able to get the part from another Mazda dealer at $1000 by mail. Now, Colonial Mazda refuse to install the part. What a joke - a bad design followed by bad service and a company that does not stand behind their products. In addition, they think people are stupid to pay 40% more on a part that Mazda should be responsible to replace.

Purchased the 2014 Mazda CX5 in November of 2013 in Appleton, WI from Bergstrom Automotive. Noticed immediately the rear passengers inside windows were frozen solid and that snow was blowing inside the door of the rear passenger side. Called Mazda immediately and they told me they had no complaints about this issue. They told me to take it to the dealership to test it out. The problem was they test it inside and not outside when the weather is freezing. They did nothing about it and sent us home with the Mazda. They said I could trade it in for about a $5000.00 loss and get a new 2014-2015. The 2014 only has 3800 miles on it. The experience has been a nightmare.

The fuel rail leaked fuel last March on my CX9, three months after I made my last payment. It was 8000 miles out of warranty. The cost was over $1000. Town North Mazda in Richardson and Mazda USA refused to help me with repair costs, even though this is not a wear and tear part. They did offer to sell me a new car though. I believe it was defective. I wrote several appeals for help, but to no avail. 6 months later, the front-wheel bearing went bad, fusing to the hub despite having the car checked at a dealership when I first heard the noise. $500! Now the AC switch is not working. Hopefully only a relay, but it may turn out to be a blower-motor. Probably another $1000 in repairs. This car has seen the shop more in the last 8 months than my previous Ford 156,000 miles in 10 years. No more Mazdas in my garage. Reading this site is disturbing. It is not necessarily the list of complaints about reliability, but Mazdas apparent lack of concern for its customers. Or should I say suckers. Now I know why Mazda has such a great track record with recalls. There arent any. I am dumping this CX9. Any readers should follow my advice and do the same. Expensive lesson learned.

2014 Mazda CX-5 Grand Touring - Parts in the transmission failed after only 9 months and 16,000 miles. The car is at a Mazda Dealer for the third week. Mazda USA trying to get the parts to the dealer but way too much time has been taken.

I purchased a 2010 Mazda MX-5 Sport model in June of 2010. This year, the convertible top started tearing on the passenger side above the window. By the time I got to the Dealer, Beach Mazda in Myrtle Beach, SC, there was only one day left on the warranty. The car had less than 22000 miles on it so the three-year warranty should have been in effect. The service department took pictures of the tear and the odometer and sent them to Mazda. Mazda declined to warranty the repair. The service department again brought this to Mazdas attention when a Mazda representative was visiting the dealership. They again declined to warranty the repair. I sent a letter to the General Manager of Beach Mazda about this problem and I never received a response. I appealed the ruling to Mazda and they again declined to warranty the repair. I attempted to disputed this through the BBB Auto Line procedure but they wont help me because the car is now out of warranty. The top has now started tearing on the driver side in the exact same manner. Beach Mazda has given me a quote to replace the top and the cost is more than $1300 plus tax. Why would I buy a Mazda part if they wont warranty it? To top this off, Mazda is now trying to sell me an extended warranty.This is my FIRST and LAST Mazda. My wife and I have purchased 4 cars from Beach Automotive and I will think twice about buying another car there. The manager could have at least responded to the letter I sent!

Mazda roadside charged me to use a towing company to pick up my vehicle and take it in for service. My vehicle never made it to the service department, they kept my car and wanted to charge me additional to tow again. I was not able to retrieve my vehicle so I lost to towing company. I called the bank they retrieve the vehicle and repoed. The car was auctioned off. Now it shows on my credit report. Im having a hard time getting a vehicle due to open loan.

I leased a Mazda 3, hatchback in August 2016. At my 10k servicing at the dealership, they indicated unusual wearing of tires. I asked for them to be replaced. They said no, it was a limited warranty on the tire. At 15k servicing, the same conversation. At 20k, the same conversation. Found out these tires on a new car, have no mileage warranty... at all. The dealership will not replace the tires. At 32 months of the lease and 22,700 miles they will do nothing. I like the car, but not the tires, and Mazda will do nothing, as the dealership watches a customer complain, and knows it is a problem. Others have complained about the same thing. I would not purchase or lease another auto from Mazda, or Groove Mazda, in Centennial. Really poor support of a customer. Not what anyone wants.

I would like to know why I got rust spot on the side trim of the door on the back by the window between the back and front door of my 2004 Mazda3. I had it on both sides of my back doors. The body shop said he has never heard or seen that before on any door of any vehicle. It is under the trim and the only way to fix it is to replace the whole door. So, I would be disappointed that I have a car that is this nice and have something like this. This is why I would tell people not to buy because there is no excuse for this to happen.

I purchased my Mazda Cx-7 in December 2009. Only one week after my purchase, the engine light came on (12.17.09). I took my car to Sussman Mazda for service and they replaced a valve. Shortly after that, the engine light came on again (3.10). This time, a timing chain/belt was replaced. A couple of months later, the engine light came on again with the car now needing a transmission sensor replaced (10.10). On June 25, 2011, the engine light came on again. I took the car back and was told that the car could not be seen until June 28. I decided to keep the car there due to the driving condition while taking the car to the dealer. On June 28, I never received a phone call and had to call the dealer. I was informed that the machine that read the problems with Mazda cars was currently broke, and they had no idea when the machine would be fixed. While waiting, I rented a vehicle, which was not covered by my warranty because they were not able to state what was wrong with the car. I was told that I should now pay for a tow truck to have my car taken to another dealer. I expressed that when my car was dropped off on 6.25.11, the machine was not broken; therefore, I should not be responsible for towing the car. The dealer indicated that they would try to fix the machine in the meantime and get back to me. While waiting, I contacted the Mazda headquarters concerning this matter. They concluded that Sussman would pay for the rental car. My car stayed with Sussman for about two-and-a-half weeks. Sussman dealer stated that they wont have a new machine anytime soon and they agreed to transport my car to North Penn dealership, which concluded that my car needed a new turbo and possibly a new engine. Im very confused on how a car, which was purchased not even two years ago, would need so much work. I recently picked up my car on August 4, 2011. It is my understanding after completing some research that the Mazda Cx-7 has had several issues concerning the engine in the later models. I conclude this letter by stating that service at Sussman was horrible. This is my first experience with Mazda cars and based on this, I would never recommend this vehicle. I hope that you can shed some light on this matter concerning engine concerns. Also, until this day, Sussman has yet to phone me concerning the rental car fee, after copies of the receipts were sent for over $900 in payment. I look forward to hearing from someone in the near future.

I wanted to add my thoughts on the Mazda 2. At first I was excited about my brand new 63 plate Mazda 2. Having driven it for a couple of months with no problems I was just parking when the brakes stopped working. I pressed the brake pedal but it wouldnt budge. I ended up under a lorry as I was only parking. The damage to me and the car was minimal but I have lost all confidence in the car. I have taken it back to Mazda who have told me after carrying out tests there is nothing wrong with the brakes. I simply do not believe them and I will never drive this car again. I wonder if anyone else has had similar problems??

Thought just easy fix oil leak and when I went to fix it they want $429. Just for part and Mazda knows its a faulty product! They should do recall. Using oil and leaking terribly. Then makes you go through antifreeze to cool problem. Then makes engine light come on. They have known about this problem for a long time. How unfair to consumers! I will never want to buy another Mazda again!

I love my car. Living in Michigan, I needed a vehicle that handled well in snow but also with good gas mileage and being able to adjust the drivers seat is very important. After test driving several models, I was extremely impressed with Mazdas handling. I also love how the looks of the car. Its very stylish and its fun to drive. Definitely spend the extra money and get the navigation. I use it all the time. But I wish the rear seats were more comfortable. When test driving cars, I never thought to sit in the back. A word of advice, next time test driving, sit in the back and feel how your passengers are feeling.

At 54,000 miles, our Mazda 08 CX turbo went out. We had it towed to the dealer where we bought it and they said the turbo had sludge in it. Every time we had our oil changed, they would say our oil is dirty and low. How is this possible when we did regular oil changes? Now, doing a little research on our model year, it turns out that many people have had this very same issue, with the same results. Mazda will not warranty the part without service records. Well, I dont have all my oil change receipts for the last 5 years, so now what? Mazda even extended the warranty for the turbo because they know its bad. Has anyone been able to get this part fixed under warranty? If so, tell me how you did it so I can get this done. Thanks.

My daughter was massacred in her Mazda 3, they say it was 35 miles an hour. The entire front end was ripped off, engine laying on ground. It didnt seem right so I contacted Mazda to see if they were interested in defending the safety record of their products, guess what? If youre not buying you can go ** yourself. FYI we are not suing anyone, just want the truth and justice. Apparently Mazda doesnt care about their ** claims to a safe car. Friends if you have children, get them anything but a Mazda. God bless.

I own a Mazda 6 2007 model. I have been very displeased with both quality and reliability of this automobile. The problems I have had: interior roof light fell out, clips on light broke, coil pack shorted, catalytic converter, A/C compressor, rod bearings (ruined engine). My family currently has 5 Hondas, 2 CR-Vs and 3 Civics and all bought new. Together they have over 600,000 miles and other than wear and tear items (tires,brakes,oil filter), have had zero problem. Honda also has excellent customer relationship department at every dealership I go to. Advice to everyone, when driving down the road, notice what brands you see the most (in parking lots, on the road) and go buy from them.

My daughters RX-8 has been giving her a lot of trouble, completely dying at times while shes driving. Shes had it to a Mazda garage that told her that she needed new sparks plugs and wires, etc. She herself paid $1,400 to get this fixed (at this time, it was under warranty). The day after she got it home, it did the same exact thing. She took it back to the Mazda garage and then they told her that she needs a new engine, but her warranty had expired a couple days prior to her taking it back in. Now she is due to start her freshman year at college, with an unreliable car unless shed rather use her tuition money for a new engine (I dont think so). Mazda should be embarrassed to allow a young lady to feel unsafe, when she is trying to get an education and better herself. I dont know if there is any other avenue that I can take on this matter and suggestions would be greatly appreciated. Thanks.

I was in a car accident driving at 35 to 40 miles and I was in an accident. I hit the other car by the front of my car and the airbags didnt open from either side and I think thats not correct.

Had the passenger side window motor replaced about a year ago. Now replacing the driver side motor. I asked the service rep if this wouldnt be viewed as a Quality issue and his response was that he understood my frustration. Lol. Facts are not frustration, but this issue alone is enough to cause us to consider vehicles other than Mazda for our next purchase. When there are multiple failures of the same part, I believe reasonable people would consider it a quality issue.

I bought a Mazda RX-8 with an engine warranty and Mazda refuses to pay for a new engine. There is also a recall on a part in an airbag and they refuse to fix the damages caused by a faulty part. If you are looking for a car dont go to Mazda unless you are looking for nothing but disappointment.

OK, the car drives and handles well so thats why it gets two stars but otherwise owning it has been awful. The computer needs to update? Reboots in the middle of driving. No kidding, literally on the road, using the navigation I spent several hundred dollars for, the cars computer reboots. Not once, twice. I take it to the dealership, the guy says yeah, the computer needs to be updated, no big deal.Then there is the computer not recognizing my phone 9 times out of 10, including when I wanted to dial 911 to report an accident. So useful! Even when it does recognize the phone, want to play Pandora? Better have the phone on and Pandora open or else nope. Open phone and turn on Pandora after the car decides it cant find them? Nope. Not going to recognize Pandora until you turn the car off and back on again. Want to use the iPod that is literally plugged into it? Maybe. We might let you. Unless we refuse to recognize it until you reboot the iPod and turn off and on the car.Then the drivers seat ripped within a few months of purchase. I took it in, it took weeks to replace the seat. Then the plastic piece that protects the electronics under the drivers seat broke. I took it in, got it fixed, that took weeks because the part had to be ordered. It broke again. I got it fixed again. It just broke this evening, and I just dont even know what to do. I deeply regret purchasing this vehicle.

Simply put, both Mazda and Town North Mazda (Dallas) do not back their product. My RX-8 has a second blown engine. It was just out of warranty by 2 weeks - tough luck.

08 Mazda cx9 - My transfer case has to be replaced and the dealer is saying even though it is covered under warranty that I have to pay $1500 because my tires caused this problem... Never heard of this. Sounds like a manuf. defect and am I getting screwed? Has anyone had this problem and why does transfer case go? Talked to different service mech and I am being told that it has nothing to do with the tires? Calling corporate about this, any other suggestions?

The engine blew at 40000 miles! Of course, a refurbished engine was placed. This was done along with a new clutch (good sales job from the dealer). Of course the new engine caused failure of all old parts such as coils, pumps, etc. None of this was covered. Ben from Complaints was programmed to be anything from helpful stating, Mazda is not responsible for any of the problems that occurred along with the engine replacement. Caveat emptor! Mazda/Ford does not care!

I have been having problems with the throttle (Mazda Tribute V4) which has been sticking. For over a year now, I have been looking to see if there were any recalls against them. Finally when I looked today, it was only for the V6 engine. When I called them today through corporate and service department, I asked them why not on the V4, and they couldnt give me a correct answer. If its within the year, it should be for all Mazda vehicles. I have been in so many almost accidents with this vehicle and Mazda wants to charge almost $300 for a diagnostic and cleaning the carbon out. That is ridiculous. I am a single parent trying to make ends meet in this poor economy. This is the worst vehicle I have ever bought.

The car gets fairly good gas mileage, hasnt had to into a shop except for routine maintenance. Comfortable on long trips. Not for tall or heavyset people, though. The Mazda 3 has a fair sized hatch space. The car is comfortable for 4 adults.

A few days ago I jumped in the Mazda 2016 CX-5 and the console keep rebooting. The Mazda logo came up but then I never went to the home screen. Have no navigation, no hands free phone and the radio is stuck on just one station, the last station I had on before the system went down. Called Mazda and they told me they dont know whats causing the problem so I shouldnt bother bringing it down for service. I have about 47K miles on it. I did purchase an extended warranty. So now what? Wait for Mazda to contact me? They told me that they are receiving a lot of calls on this problem right now. But it looks like its been going on for a while now.

I have a 5 day old 2018 Mazda CX-9 GT. It is a very good and fun-to-drive SUV. I recently have some issues playing my iPod iTunes playlists from connections to the USB1 and USB2 ports. It is an intermittent problem not recognizing and not able to play the songs from the playlist. It is very frustrating and disappointing considering that I paid top $ for this SUV and I am now faced with this media problem. I will report this to the Mazda dealership first thing in the morning tomorrow since it is barely a week old.

This vehicle has been very dependable with no major repairs needed. Ive been a bit disappointed as to the fuel economy. The model I purchased was a 4-cylinder. Ive only been getting around 25 mpg on the highway, not as fuel efficient as other 4-cylinder pickups Ive owned in the past. The interior is a bit cramped, but then again, it is a small pickup. Overall, Ive been happy with it. I may opt for a 6-cylinder pickup next time around which will be a bit more powerful than a 4-cylinder and still economical to drive.

Im contacting you in regards with my recent experiences with the Mazda dealership in Peterborough Ont. I replaced a part on my car last winter after it fell off due to hitting a snow bank. A month or so later, the same part fell off my car for no reason. I did not hit anything. I took my car back to Mazda to have it replaced. After they looked at my car they then proceeded to tell that I owed them $30 or more because they looked at it and cut the piece off that had fallen off. They then gave me a quote for a new bumper and the piece that I had already replaced once. Which was over $1000. I refused to pay for a piece which I just replaced and told them I could not afford a new bumper. The lady at the service desk then told me that it looked like I had hit something with my bumper and thats why the piece had fallen off. I was insulted at the fact that she was trying to put blame on me when I had done nothing. The next day my father called and explained the situation to the manager and they then said that they would replace the part free of charge and for me to contact them to arrange an appointment. I gladly called them back and told them to order the part and that I needed to speak about finances with my dad about getting a new bumper, and that I would call them back. I called them back and set up an appointment to get the piece put on, but a few things came up and I wasnt able to go to the dealership. I cancelled the appointment, and the next thing I know Im receiving phone calls from blocked phone numbers that I have a new bumper waiting for me at the dealership and I need to come in and get it put on since I ordered it. They have called me numerous times and left what I would call rude messages on my cell phone an my home number. I called them three times on did not get an answer at the service desk. They have now informed me that they will be sending my bill to collections if I do not get the bumper put on. I refuse to pay for something that I did not order, and especially how Ive been treated. This is my first experience with buying a Mazda and dealing with them and I will never buy a Mazda again due to the experience. Im a good customer, I pay my bills, and never wanted this to go to this extent. I look forward to hearing back from you.

I just purchased a 2014 Mazda CX5 one month ago - pretty blue in color. I just had to HAVE it! Well, 4 days after getting it...yes, 4 days later, it went into what’s called Crawl mode. I was going 65 mph down the highway when all of a sudden it started slowing down...to 20 mph!! I had a semi-truck barreling down the road towards me...I had to yank my car off the road, slow completely down, then hit my start button 5 times for it to go into emergency shutdown mode. Tried to turn it back on, and nothing!! 5 minutes later, it finally started. Then not even one day later, my key light that says whether the key is in the car or not started coming on. It kept telling me I had no key in the car...yet the car was already on??? **?! So I figured it was just a car error for a onetime thing. OHHH NO! It happened every day, several times a day for the next week and a half. Well then one day, it just so happened to be my sons first day of first grade. I got all three of my children loaded up and went to start my car and NOTHING. Gauges started going haywire, lights were working, but the car was completely dead. Had to have it towed! Come to find out the dealership said it was just a dead battery, but yet it tested to be a good one. Really?!? So they choose not to replace it, and they just recharged it. Well then my key fob started acting up again so I had to take it back to the dealership. They then checked the voltage of the key fob and it was too low, so they replaced the battery and the key fob all together. Well five days later, my key fob started acting up again. At this point I was just pissed off and took it BACK to the dealership and showed them what it was doing and again they couldnt find any record of it. Well, come to find out my computer is not recording anything, not a permanent code, not a temp code, nothing! So I contact Mazda and they tell me to take my car back...for the 5th time, and their own tech personally took my car home to try and reduplicate the issue. While he had my car, he had his own personal animal in the back as there was dog hair everywhere, and someone tried to break into it...slits in the window seal, pried trimming by the window; it was all messed up, but at least he saw my car RPMs sticking...but again, my car was not keeping the codes...AGAIN!!! I told them that this should of been a red flag that something was wrong with the computer. They told me that they couldnt fix anything because they couldnt find a problem wrong with it. Well I got it back on Friday and the following day my BF and I were at a red light and it decided it did not want to shift. My BF had to put the car into the semi auto mode and then back into the auto mode before it would even go forward. Needless to say, I took it back today (Monday) and they refused to take the car back...They decided to sell me another one, an upgraded one, but told me to keep my phone away from the push to start ignition...Uhh...why!?!? Im not happy and I wanted to get away from Mazda altogether, but the only way they were going to take the messed up car back was for them to buy me out from that car, and sell me another one...so hopefully this one works. Not only did I get an upgraded car, but its the same model and then they JACKED my payments up! Never do business with Mazda.

I have additional question because we have searched for information on the Mazda2 HB M/T Owner Manual and Warranty & Service Book yet we were discovered. The information we need assistance related to: 1. Engine Mounting: (a) how long the lifetime of the engine mounting, (b) what are the causes of failure / damage engine mounting, and (c) when to do the replacement engine mounting. 2. Steering Gear: (a) how long the lifetime of steering gear; (b) what are the causes of failure / damage to steering gear; (c) when to do the replacement steering gear, and (d) image / picture as to what the steering gear. Thank you for your help.

2006 Mazda 3 - I had increasing problems with oil burning. I first noticed the problem when my car was still under warranty and mentioned it to the mechanic who said it was normal. My car slowly using more & more oil. I would check it weekly, at 8 years old and 138000 km putting in 1 liter of oil every 7-10 days. Last week had complete engine failure. Told I need a new engine. I think that is crazy for a car of this age, with this mileage that I have been very conscientious re: maintenance, oil changes, etc. Mazda no help at all. Since this has happened just through conversation in the past 5 days, I have learned of 2 other people with the same issue. This should be a recall issue. I had the same problem with my the locks (being kicked in to access car), Mazda was very little help. Finally paid for updated door locks but would not pay for damage done to my door.

I purchased a used 1996 Mazda 626, 4 cylinder, automatic and shortly after the purchase, the transmission started slipping and eventually failed. I had my trusted mechanic install a rebuilt transmission at a cost of about $1200.00. Around 2,000 miles later, the transmission started slipping again. I have done research and I found that the CD4E transmission is a known lemon. I originally paid $2800 for this car and have put in more than that in repairs. I will never buy another Mazda product.

This is my first Mazda and I absolutely love it. It took me some time to get use to the break assist feature since it was my first time. But I love the features and the gas mileage is amazing especially because I am a real estate agent and drive about 1500-2000 miles a month

I own a Mazda CX-5, that I bought without a warranty because of the great reviews about maintenance and service of the vehicle. Please do not make the same mistake! Mazda will not assist with any rare malfunctions that may happen to your vehicle! They will tell you the car is outside the warranty and anything is possible. They can not explain what caused your malfunction or why it’s possible other than its outside the warranty and anything is possible! The Mazda Corporate office will NOT accept responsibility for any malfunctions!

I have 07 Mazda 6 with 85,000 miles. I am told by my mechanic that these engines are horrible and he has seen 3 in the last month that have to be replaced. Curious how many Mazda has seen in a month? Right side control arms (front) need replacing. Price by Mazda is more than double to repair than quoted by my mechanic.At 85,000 miles, I need new tires. This will be my 3rd set. I am a soccer mom not a tire burning teenager. I will never buy another Mazda again. I’m not sure if the box is checked or not checked but I would be interested in hearing from an attorney if there is a class action suit against Mazda.

Mazda has a horrible policy. They do not contact users through DMV so if your information for your car is not up to date through a dealership then you will not get notified if theres a recall or repair for your car. So in my situation the extended warranty for the part I had a problem with was 10 years and the 10th year was covid year. I found out there was a warranty replacement but it was too late and they wont own up to the fact that they dont notify everyone that has the car/issue and said its my fault for not taking my car to a dealer to get service? Whats that nonsense?

New Mazda CX-5 2016. Transmission replacement at 4,000 miles. Has this happened to anyone else? Will take 5-8 working days to deliver new transmissions. Counting holidays, I will be without my brand new car for 2 weeks :(. Never had this happen to a new car before.

I take very good care of our CX-7 and with only 70,000 miles the turbo and catalytic converter went. We were driving and a loud siren sound came from the engine. We had to limp to a shop and were told the turbo and the catalytic converter were shot. This cost us $3,600. Before being fixed I contacted the local Mazda dealer who told me that these cars are notorious for failed turbos. In fact he said it was so bad that Mazda put out a special warranty to cover these turbos. They all fail around 60-70,000 miles. Turns out, my VIN number did not match the ones that were a part of this special warranty. I asked the service manager, Is there anything you can do for me? He replied, sarcastically, We can replace your turbo for you.I have owned three Mazdas. Every one had problems. The one thing I have found though that all Mazdas share are very bad brakes. They are always very weak. This CX-7 with 70,000 also has bad brakes. I am replacing the front rotors for the SECOND time, with only 70,000 miles. I have replaced the pads probably 5 times and I do not drive fast or slam them. My son and I are very meticulous about changing the oil and the brake pads. Maintenance like we do should help a car last. Unfortunately Mazdas are very cheap, low-end Japanese cars and I guess it doesnt matter what you do, they just fall apart.

My Four door Mazda 2 Hatchback is Black. It is a nice good car with basic features nothing too fancy. It gets me from point a to point b. I just pay way too much for it because I got with the wrong dealership. It was a smaller car with gas mileage good. I do not like big cars and maneuvering those so the outside size was perfect for me. Once I had kids I did not like that it was so small and no space for car seats and strollers. You have to scoot the seats all the way up in order to fit everything and that is very inconvenient. Now I am trying to trade the car in.

I bought my cx5 last jan 2014 here in the Philippines. I am already having trouble with my thermostat, with the aircon, with the bluetooth. They have poor after sales service. They want to tow my car without any replacement. I only have one car. I cant complain to anybody. Here they will make you feel its your fault you have flaky unit. They want to charge for the repairs. The is less than one year old. Still without warranty. I tried calling mazda Japan but they dont have contact number. Cant complaint to anybody. I should have bought German made car. POOR after sales. Not reliable. Have a back up car because mazda will break down anytime.

My mom gave her old mazda. We had no problems with it until we were stopped at a light and the oil light came on. 30 sec later the motor seized up due to a cracked housing for the oil filter. Out of the blue the housing cracked blue oil all over the bottom of the car and seized the motor. After talking to mechanics junk yards and other people on the Internet, we found that this was a very common situation. I put in a complaint with the NATSA the ph number is 888 327 4236. The more complaints the better the chances are of us getting our cars fixed to everybody that has had this problem.

I bought my 2008 Mazda CX-9 in 2010 with about 23,000 miles from a local dealer. I loved the vehicle until the past few months. My car is now 5 years old with 78,000. I have had regular oil changes and have done all scheduled maintenance since Ive owned it. I had issues with the tie rods (scary story as well) that needed replacing. I expect brakes, tires, batteries, etc. will need replacing. I even expect that at some point the water pump will require replacing. What I did not know, is that the water pump, which of course failed a month before Christmas, is in the middle of the engine. In order to replace this $159 part, the entire engine had to be removed. I was without my car for 4 days and the total bill was over $1700. $159 in parts and $1500 in labor ($105 per hour). I am of course out of warranty but the dealer said to call the customer service number, they will likely help. NOPE, not a dime. What I have discovered about Mazda is that MAZDA DOES NOT CARE ABOUT THEIR CUSTOMERS. I will NEVER buy another Mazda and I will be telling the world for the rest of my life. Mazda just doesnt care about their customers so think of that before you make such an expensive purchase.

First, I would like to say I have been satisfied with my Mazda product. I have had my car now for 12 years and have had virtually no issues other than normal maintenance. However, my car has had several recalls, one of which came after I had already had and paid for the repair. That is where I have my problem with Mazda. The recall stated it takes 6-8 weeks to process a claim on repairs that have been recalled, o.k., I get it. I sent my recall reimbursement form and supporting documents registered mail, which was a smart move on my part, because they first tried to claim that they did not receive my recall repayment request. I told them that a representative had signed for the registered mail 4 days after I sent it. So they requested. I fax the form and supporting documents. I waited approximately 4 weeks to see what the status on my refund was. Mazda Recall Center told me they cant send a check because the repair was made with a credit payment (it was a debit card that was used for the payment on an account I had already closed). So they told me after a week later, when I called again, that they would have to get an approval to send a check. I waited 2 more weeks, called and was told that the check should be on the way 2-3 weeks. I waited 3 weeks to call back, and have now been told that it will take another 2-3 weeks to get the reimbursement. I feel as the Mazda is Hemming and Hawing with this issue for whatever reason and would like to know if anyone else has been having this type of issue with Mazda.

I purchased a 2013 Mazda 6 in 2013. Since that time I have had to replace brakes a total of 15 times and the headlights a total of 15 times. The brakes were replace the first time at 18,896 miles and the headlights at 20,662 miles. This is the worst car I have owned. They are now trying to get me to purchase another Mazda. Are they crazy?

On multiple occasions, I have been told the wait time for my vehicle will be one hour or two hours, etc. I have been lied to by the service team. My vehicle usually takes twice as long as they tell me if not more. It is a great inconvenience for me waiting four hours for my car when I was told it would take one hour. This is not an exaggeration. I have been late for work and appointments because of the errors in judgement of this particular dealership.

This car is beautiful, sleek, drives nice, very comfortable. Takes the curves really nicely, great trunk space, great speakers, very sporty. I love the interior. Love the front of the car, so long and sleek. I would recommend it to anyone whos interested in a cute, comfortable sports car.

I own a 2006 Mazda 6. I purchased the vehicle in September of 08 with 20,000 miles, and all remaining warranty in force. In June of 2011, the check engine light comes on, and the engine begins to make a loud noise. I immediately had the car towed to the dealer, who notified me the next day that I will need a new engine. At this point, the car has 42,000 miles on it. The cost will be $6,600 for a brand new engine; they will only provide warranty for one (1) year, and because my warranty was up a few months prior, they will not stand behind it.While speaking to somebody from the Mazda corporate office, I was given only given a “sorry about your luck” attitude. As a result of the cost, I sent the vehicle to an independent mechanic, who replaced the engine with a used engine that has warranty for three years. I was also informed that there is a well known issue with Mazda engines, but the company refuses to stand behind their product, or remedy the problem.I dont think its unrealistic to expect a vehicle to last longer than 5 years (that only has 42,000 miles, and with only 20,000 miles is mine). Clearly by just reading problems posted online, there are many issues with Mazda products. Judging from my experience, speaking to somebody from their corporate office who would neither allow me to speak to anyone with authority, or offer any resolution to the problem to keep a customer, I certainly will not be purchasing any of their products in the future, and I would advise anyone I know to look elsewhere.

Long story so bear with me. Youll be glad you did if you are having any thoughts of buying a CX-7 or any of the other Mazdas with the same engine. I have a 2007 Mazda CX-7 with a little over 100,000 miles on it. This is the most expensive car we have ever bought and I babied it - had it serviced and oil changed every 3,000 miles even though others said every 5,000 was usually adequate.This summer (2013) I headed out on an 18 day/5,000+ miles road trip. Day two of the road trip (770 miles from home) my check engine light came on. Took it to AutoZone so they could pull the code. Code said coolant was low (it wasnt) and two other things that all checked out fine. Went to restart the car to leave... D.E.A.D! Replaced the battery, cleared the check engine light and went on our way. That evening 150 miles down the road, the check engine light came BACK on AGAIN. Just happened to be in Colorado Springs where I bought the car, so called that dealership to see if they could check it out for me the next day. Two full days and $2000 later, I had a new thermostat, a new seal on my transfer case, and the #3 engine mount which had collapsed (for no apparent reason) had been replaced. Should have turned around and gone home at this point!Two days and 425+ miles down the road in Rock Springs, Wyoming, my check engine light came on again. A local mechanic pulled the code for me and said it was either my timing chain or the variable valve timer - both major repairs. Called the friendly service manager in C. Springs to inform him of my dilemma and was told, Oh yes. Thats a KNOWN issue with your car, but sorry ... theres not much we can do for you from here. Apparently Mazda extended the warranty 10,000 miles (70,000 miles or 7 years - big deal) because of this known part failure. When questioned as to why this known defect was not even mentioned when they had my car in the shop for two days of my vacation, the friendly service manager turned into a complete ** and became very defensive and condescending. The Rock Springs mechanic suggested I rent a U-Haul and tow it home. With my only other option being to vacation in Rock Springs for a week until someone could even look at the car, I rented a U-Haul truck and trailer (you cant tow an all-wheel drive vehicle) and pulled the POS back to Cheyenne, where I had a place to stay and a known mechanic could hopefully fix the thing.A week and a half later and another $1,000 in car repairs, the car was supposedly ready to make the drive home road trip cancelled! I was lucky because the failure of the VVT had not damaged/destroyed the rods or valves of the engine in my case or so I was told. Less than a mile down the road, the check engine light came on again and the car started making a horrendous noise that it had not previously made. Back to the mechanic who told me I was just gun shy and that I needed to drive it around some more to get rid of the air pockets created by the repair work. Drive it I did out to the interstate where the check engine light started flashing at me and then promptly died, leaving me stranded once again. This time every light on the dash came on check engine, battery, oil you name it! The mechanic came to the exit ramp where it died with his tool kit apparently thinking he could fix it on the spot. He looked under the hood and called for yet another flatbed truck! He said the only explanation was that the NEW VVT received from Mazda had also failed and now my engine was destroyed valves and rods bent/broken kaput. When I went to clean my stuff out of the car the next day so we could return home in our only option - a rental car, I was told that even though the best mechanic in town had taken my engine apart and put it all back together again to confirm that my valves werent damaged from the first VVT failure, they actually WERE damaged and I am now looking at either a VERY costly total engine repair OR total replacement of the engine in a 7-year-old $36,000 car. Mazda claims that there is 100% occurrence of valve/engine damage when that known defective VVT part fails on their cars, yet there was no recall. My husband says recalls are usually only put into place when it involves safety. Call me crazy, but Im thinking that had that part failed in the middle of nowhere, that might have affected my safety. Bottom line here is: Mazda has a known defect on a part in thousands of their vehicles a defect that when that part fails, it results in the damage/destruction of the valves and rods in otherwise working engines in ONE HUNDRED PERCENT of the cases (according to MAZDA). How can Mazda NOT be responsible for these repairs?!?!And just as an added incentive to run out and buy a Mazda (dripping sarcasm), this same beloved car was found to have a cracked/defective radiator at (I believe) just under 36,000 miles so just barely squeaked by under warranty, AND it had to have a whole new transmission at just under 60,000 so again barely squeaked by on the warranty on that one. Clearly my luck ran out. Oh and one more thing, my husbands 2001 Mazda Tribute that we owned until 2010 had an electrical panel in the engine that short-circuit while in the parking lot of his office and caught the car on fire one day a couple summers ago. Great cars!

I have a 2008 Mazda CX-9 with 139,000 miles on it. I bought the car because Motor Trend gave it import SUV of the year and due to its positive reviews on maintenance. So far weve had pretty good luck with this SUV until now. From the research Ive done and from whats been confirmed by both Mazda USA customer service and a local dealer service the transfer case out of the factory is in fact faulty and did in fact ruin the transmission. Ive done extensive research on this and this is absolutely a known issue that the transfer case is ruining these transmissions. Ive also discovered that the Mazda dealerships in my area are selling upwards of 4 transfer cases per week and often out of stock due to this replacement of the faulty transfer case coming out of the factory. I cannot understand why Mazda hasnt sent out a bulletin to its valued customers regarding this. I can only imagine the lack of transparency on this is due to the large financial impact it may have. I am contacting you to request that you take this issue to whomever can help resolve my case and provide significant financial assistance towards the replacement of my transmission and faulty transfer case. Ive been told that Mazda apparently has a software update that would fix this issue--but I find it impossible to believe as I have never received any notification of this being an issue or any software update to fix this faulty transfer case. I find it hard to believe that a software upgrade is going to fix a mechanical issue and cannot find any evidence of this software update being legitimate.Mazda supposedly makes a quality product and supposedly cares about customer loyalty and service. I would say that not telling your customers about a faulty part (known issue on factory transfer case) that DESTROYS the transmission and causes SIGNIFICANT financial hardship is not fair or reasonable customer service.

I bought my 2004 RX-8 car and it has about 98,000 miles on it. I got it in October 2011. I took very good care of the car. I let it warm up, worked the engine properly - all youre supposed to do to this special engine. Now, here it is on June, I am driving down the road, and the car, without a warning, just dies. I have a blown engine just like that. I am furious. If Mazda has known that this issue randomly happens with its cars, why isnt every single one that suffers from this defect gets replaced? I am now deep in debt, 104,000 miles and 9 months in a 5-year loan on a car thats virtually garbage. Please help someone.

I took my car (Mazda RX-8) in late night on 7/1/2012. I filled out the form stating my AC was less than optimum. I also told them the coolant light was coming on but not staying on and that the car was not overheating. I called the dealer at 4:30 on 7/2/2012 to check on the status. I was told they were getting prices and would call me back. When they called back, the quote was $400 for a sensor and sub tank. I declined the service since it was just a light issue. They quoted a repair of an AC control at $889.59 plus taxes that came to $1000.08. One has to have air in Memphis, so I authorized the repair. When I arrived to pick up the car, they read the repairs performed to me and stated there was damage to the AC face plate during prior work (Quote from invoice - the face plate is already damaged inside from someone doing prior work, but all seems okay though). I stated that the AC had never been worked on by anyone other than the Mazda dealer. I paid for the service, $1000.08, got in my car to find that the radio did not work and there were no lights on the radio/temp display nor were the lights on the AC controls working. I went right back in the shop to notify them. I was informed that there was no one available to look at the car because it was late on 7/3 and the next day was a holiday. The tech called Gary, who said they would send someone to pick up my car at my work on 7/5/2012. They came and got it. It was at the shop for a couple of hours when Gary called back to inform me the problem was with the face plate. The cost of this repair would be around $500. He stated that the displays were working at that time but he didnt know if it would last. They brought the car back to me. I made it less than a mile before the radio and the Ac controls went out. I smacked the dashboard and they came back on. The next morning, the same thing happened again. I have never once had a problem with my radio and AC controls before Garys team took it apart. If it had truly been damaged (by Mazda in a prior service), one would think in seven years, I would have had the problem prior to this service. I have placed a call to the Service Department manager, with no response as yet.

2012 Mazda 3 GPS system suck. Bergstrom gives no help. Unit has bad maps and guidance. I cant speak on state or county roads. This is a piece of ***. Bad add-on equipment for Mazda. I didnt want it on purchase but had to accept with other options I wanted. Please fix this piece of crap or never another Mazda.

My wife has a 2007 Mazda CX-7 (rated in Consumer Reports as a Used Car to Avoid) that she purchased new in 2007. Over the past year, she has had instances where it begins to make a terrible noise around the front end and when she checks the tires, the lug nuts for the front drivers side tire are loose to almost falling off. She has had this looked at by multiple car repair and tire specialty shops and all have told her nothing is wrong with the studs or the nuts and they just werent tightened properly. The last time it was looked at (just a week ago!) the mechanic was planning to replace the studs and then notified her that there was just a build-up of rust/corrosion at the base of the studs that wasnt allowing the nuts to tighten all the way. She just called me a few minutes ago in tears because she once again heard the terrible noise, got out and checked the tire and four nuts were almost off! Would love to know if this is a problem other CX-7 or other Mazda model-owners have experienced. Very frustrating!

I love my 2014 Mazda 6. Biggest thing I dont like is the center console slides back and forth under my elbow. Dealer told me nothing can be done. Also sound system is nowhere as nice as my older VW Passat and I have the upgraded Bose.