At 54,000 miles, our Mazda 08 CX turbo went out. We had it towed to the dealer where we bought it and they said the turbo had sludge in it. Every time we had our oil changed, they would say our oil is dirty and low. How is this possible when we did regular oil changes? Now, doing a little research on our model year, it turns out that many people have had this very same issue, with the same results. Mazda will not warranty the part without service records. Well, I dont have all my oil change receipts for the last 5 years, so now what? Mazda even extended the warranty for the turbo because they know its bad. Has anyone been able to get this part fixed under warranty? If so, tell me how you did it so I can get this done. Thanks.

Purchased a 2014 Mazda CX-5. It has issue with the shifter, which affects the vehicle sensors. This results, in the vehicle sometimes not moving forward whenever it is put into drive. The vehicle instead rolls backwards and it is a safety issue. It also continuously has issue turning off when the vehicle is put into park. They performed service on my vehicle and charged me to change the shifter, which was a faulty shifter that came with the vehicle. I am still having issues to turn the vehicle off and it also continuously drains the battery. The vehicle has safety issues and there are multiple complaints of the issue. Mazda refuses to do a recall. Mazda also refuses to provide its customers with detail report of the safety issues. They conceal information to save themselves from lawsuits, but I have reporting them to NHTSA. And I will be filing another complaint because they refuse to provide detail paperwork for the supposedly repair they did. It will be my first and last Mazda!!

After more than 30 years being a Toyota car owner, I made the mistake to buy a new Mazda CX9. Last week, I went to the car wash. When I came out I found out that the BSM (blind spot monitor) stop working. So I took the car to the dealer and they found out a very tiny scratch, an inch long. It wasnt a dent, not even damage the paint. But they said that this damage the computer, and they send me to their Mazda collision shop and want to charge me 1,500$ plus a new computer. UAU “Are these cars so weak?” Trying to take advantage… I dont know. But Im very disappointed. Never again Mazda. Never.

I am disappointed with my Mazda experience. To start off with, I was lied to when I bought my Tribute. The salesperson took advantage of my inexperience and need for a quick sale. I wanted a car with Bluetooth capabilities. There was a phone deckle on one of the buttons so I said good it has Bluetooth. Not once was I corrected even after saying at least five more times that that was a deal breaker. I am on the road a lot and depend on my phone. I was told that I didnt need a 4X4 that the Tribute would make it through any snow and ice and have no problem getting up my sister’s drive because of the weight of the engine, and the space between the wheels was so large. I got stuck in the parking lot at work today. I had to be pulled out, not impressed. My starter went on my Tribute a couple of months ago. It is a 2012 Tribute, and the starter went once again not impressed. And when I got my car back, there was grease all over the hood. When people ask me what I drive, I say a Mazda Tribute and if they ask me if I would recommend it, I say no and would suggest not looking at Mazda. Pretty sad when I am paying a payment beyond my means, and I have to borrow a 4X4 just to go to work to pay for a car that is sitting in my driveway because it wont move in the Alberta weather.

When we were shopping for a new vehicle we wanted something that could carry six or more passengers. We had purchased a used car for our daughter from a local dealer. It was a good car that we were all happy with. We went in in August and the salesman just got in the new CX9 signature edition (2016). It was a great looking SUV with great technology and a fine trim level that included leather and wood trim. Complete the deal was 45,800 out the door. Considering the trim level and options that was a fair price. After one year we made the choice to lower our payments and down size to a less expensive car. The CX9 with 10,500 miles. The Trade in value of 31000 dollars. A loss of 33% of the value in one year. Stay away from any Mazda. Any car that loses that much value in one year should be taken off the market. I will never buy another Mazda in my lifetime.

As indicated in the service record when I got my first oil change, I had 3,000 miles on my 2012 Mazda 5 when I first complained to a Mazda dealer that my car would wobble when going forward into a right turn and in reverse when making a left turn. The service people said they could not recreate the problem as stated on the work order, but it would mysteriously go away for a while when I complained during multiple oil changes. Recently, at 25,000 miles, the service manager at this dealership finally told me my rotors were out of round so they were going to ground them down to make them straight. I requested they be replaced with new rotors but they said no. The dealer who sold me the car with the defective rotors said no and Mazda Headquarters said see the dealer who sold me the car.The dealer I bought the car from said its an issue of wear and he doesnt do warranty work unless hes paid by Mazda. His service mgr. said he didnt feel or see a problem during a test drive after the rotors were filed down so they refused to replace them. If it was an issue of wear, the problem would not have been occurring since I bought the car. Filing down the rotors mostly eliminated the problem, thus indicating the rotors were bad from the start. To make sure the dealer saw information about the wheels wobbling in formal complaints on paperwork from the 3,000- and 25,000-mile oil changes, I filed a complaint with the state. They sent me a notice that the dealer said it was a wear problem and they would check with Mazda Headquarters!!Now Im wondering if the State of Michigan Attorney General has the will to tackle big business. I sent them every piece of information related to the problem and I would like my rotors replaced. Anybody out there have any ideas, similar problems?

2005 Mazda 6 GT head light bezel melted due to heat from fog lamps. After this occurrence, Mazda denied a third replacement. The newer model fog lights were moved to the bumpers; therefore, it was a known issue and Mazda chose to ignore this. 2010 Mazda CX7 GT NAV is outdated; Mazda refused to provide updated software, claiming NAV systems are accessories covered only by a 12 months 12k miles. NAV is standard equipment on GT model, not an accessory. It has poor material and design of smart keys - Mazda refused to replace broken key case at only 8 months old. Mazda Capital Finance bank does not inform buyers of limitation or guidelines, leaving consumers with the short end. They have Great Products (not perfect); however there is no customer support from Mazda North America.

At approximately 2 years old, my car started tripping the check engine light and AT light. So, I took it to the dealership to have it checked out. It had around 26,000 miles at the time. They cleared the light and said a cable must have been loose or something. Fast forward two months and again, it was the same issue. But this was followed by leaving me stranded. I had it towed and they diagnosed it as low voltage, but werent sure if it was the battery or what. They would not move forward until the battery was replaced and apparently on a brand new car. Mazdas 3-year 36,000-mile warranty means absolutely nothing. Even though I have regular maintenance at the dealership and had it in at 24 months for the light, they would only cover 25% as it was now after 24 months. Batteries have a 12-month warranty before being pro-rated. Keep in mind, once you replace it, the exact same battery has a 3-year warranty. The battery itself even shows 36/60 on the outside. I called North American operations and they blew me off. I asked everyone else up the food chain and nothing happened. They wanted $155 for the battery at the dealership or $100 at Autozone. Ultimately, I had to buy a new battery. Since Mazda covers nothing at twice the price, I bought the one from Autozone which is a 36/8 year warranty. Mazda then proceeded to charge me $55 to put it in. Save yourself time, money, and sanity. Dont buy Mazda. And if you decide to anyway, dont buy from Suburban Mazda in Michigan. I originally bought 2 Mazda 6s from them in 2009 and they will be my last.

We had a CX-9 signature bought straight out of the dealership and after 4 years the panel from passenger back door just came out on our sons hand. They blamed us for their lack of quality and I have the video to proof.

My oil cooler started to leak. The dealer told me that the problem is a gasket, but I need to buy the whole part (oil cooler). After doing some investigation on the internet, Mazda knows that this is a problem and is not doing anything about it. If I dont get this part changed by Mazda (at the very least get a discount), I will never buy a Mazda again. I really love my CX-7 but this is not the only problem I had with it. This is the one that really filled my jar.

My Mazda Tribute caught fire sitting in my driveway due to a recalled ABS Module failure. Mazda admitted blame after over a week and said they would fix my car at no cost to me. After eight weeks of constant battle with Mazda USA and Hiley Mazda of Huntsville, Alabama, I was told my car was ready to pick up. The repairs of the car are a complete mess. The badly burned brake lines were not replaced and the badly burned wiring harness was spliced back together in pieces. They didnt even match the insulation colors to the existing wires and mismatched the wire size! After two more weeks of arguing with Mazda Customer Service Center in Irvine California, I was told by telephone call that Mazda engineers reviewed the photos I sent them and determined the repairs were Just fine, but they would gladly add some more electrical tape to the harness if I would like. I demanded to talk to someone in higher authority and was denied. I asked to have a report of their findings in writing and was denied. I just took my car to an independent repair facility for inspection and they agreed with my complaints 100%. Their estimate to repair is going to cost me and my insurance company $2600. Mazda is the most dishonest company I have ever dealt with in my life. I will never purchase another Mazda as long as I live.

I went to start my RX8 and it would not start. I called AAA to have it jumped, thinking it was a battery problem. The AAA employee sent to jump the car could not jump it and I had to tow it to my mechanic the next day. My personal mechanic looked at it and said it was a specific problem with the engine that was covered by an extended warranty Mazda issued, because the 2005 RX8s had so many complaints about this particular problem. Instead of doing a recall, Mazda does extended warranties. They did the same thing with the clutch pedal bracket, which I had to jump through hoops to get the dealership to take care of it at no cost to me. They always want to charge, even when it is something covered by a warranty.So my husband had the car towed to the nearby dealership. Automatically, they told us we have to replace the battery because they need to do a diagnostic test to find out the problem. Battery is $185 with labor and $150 for a diagnostic test. Then we were told that only if they are able to prove that it was a specific problem covered in the warranty that Mazda would cover it under the warranty. If they find it is not that specific part, we will have to pay out of pocket. I was told by my personal mechanic it was that particular issue which is covered by the warranty, but of course, Mazda wants to do their own tests. My car has less than 50,000 miles on it and it is ridiculous that I would have to replace the engine for $4,000, when a quick online search shows that this is a very common problem with this specific car. I think Mazda should have their feet held to the fire and do right by their customer. I seriously think someone should do a class action lawsuit to get this company to wake up and start treating customers fairly.

I bought my cx5 last jan 2014 here in the Philippines. I am already having trouble with my thermostat, with the aircon, with the bluetooth. They have poor after sales service. They want to tow my car without any replacement. I only have one car. I cant complain to anybody. Here they will make you feel its your fault you have flaky unit. They want to charge for the repairs. The is less than one year old. Still without warranty. I tried calling mazda Japan but they dont have contact number. Cant complaint to anybody. I should have bought German made car. POOR after sales. Not reliable. Have a back up car because mazda will break down anytime.

Mazda 2005 Rx8 engine light came on. Once it was towed to the shop, I was told that it needed a new engine. The technician sounded like it was a regular event but once they contacted the headquarter, the request was rejected. It was revealed that the compression had been faulty for a while but it was not checked.

First off, the Mazda Tribute is not a Mazda, its a Ford!!! Second, nobody will warranty a clutch because well most of you dont know how to drive a standard properly and will just ride them. Ive put 2 clutches in a person’s car because they ride it and dont know how to shift. Third, any turbo engine sucks, no matter who makes it, they all have problems. Fourth, up until 2014, the Mazda 6 was not a real Mazda, once again, built by Ford. Fifth, the recall for the Tribute for the throttle sticking was only on a V6 motor because of the engine cover laying too low from a valve cover stud and causing the cruise control cable to stick under rapid acceleration. Sixth, most of you with bad motors, youre not really doing your oil changes on time, so shut up. Seventh, mismatched or differently worn tires can/will cause damage to transfer cases, transmissions, and rear differentials. Eighth, cars rust especially if you live in an area where salt is used all winter. Ninth, your personal mechanic buddy probably cant describe the difference between 4WD and AWD, he doesnt know everything, he just wants to seem like the good guy so he gets your business. And tenth, if you have a RX8, its not a race car, rev it up before you shut it off to avoid flooding, and DONT MODIFY IT. Hope this sums up all your complaints easy because I got sick of trying to help people with ideas of what may be wrong.

The car gets fairly good gas mileage, hasnt had to into a shop except for routine maintenance. Comfortable on long trips. Not for tall or heavyset people, though. The Mazda 3 has a fair sized hatch space. The car is comfortable for 4 adults.

Deceiving with its looks! Dont be tricked by poor quality product and expensive after service fixing. Feel bad for the body designer, talent wasted on rotten interiors. 2014 Mazda 6, replace batteries every 8-10months. Inside plastics falling off. Exterior plastic bumper covers falls off 3 times, forced to glue on. BT audio problems, and now... Transmission failure! With every single service encounter, service folk says its normal to have battery replaced every year and a half and then changes story to a Year and now. Under a year... Poor customer attitude. Service folk highly unprofessional. Biggest regret to trust this brand. Stick with Toyota or Honda. Want nice looks, wait and save for better.

We have been waiting for a replacement back seat latch for a 2014 Mazda cx5 for over a month. Using mazdas site to send an email is a waste of time because they have designed a never ending loop so that no one can send them a message. I was merely trying to determine if the problem was with the supply end or the dealership service end. Our dealership is in las cruces new mexico (borman ford).

Just out of warranty my passenger window motor broke. I had to buy a new motor off the internet because the dealership wanted six times the price for the part. Then a year later the driver outside door handle broke. Four months later the same handle broke again. I didnt realize but the other handles dont get as much use but theyre starting to show theyre starting to give. I will not be buying a Mazdas again and this car (Mazda cx7 2010)was not cheap.

2009 Mazda 6 low seating comfort - Nice car to drive but cant handle a long trip. The seats are very firm and give both me and my wife a sore ** on longer trips. I mentioned to our local dealer when serviced but they commented it was normal. My son has a BT50 and the seating is far more comfortable. I did mention the discomfort to one of the sales reps and he could not believe me. It will soon be out of warranty and just wondered if or how I could get a second opinion. If that is the way it is that’s fine, but I will more than likely sell this car for a more comfortable sedan and quite likely not bother looking at a Mazda purchase again in the future.

I bought a brand new 2012 Sky Active. It has been in the shop 3 times to correct a drift to the left. Mazda is pooh-poohing the issue and blowing me off. They say the car is fine and up to specs. My friends have driven it and agree with me. I have read many blogs on the same car and the same issue. The car is a liability and this treatment is unethical. I want them to buy it back or replace it.

I have a 2000 Mazda B4000 pickup with 69k miles on it. I bought it new and have given it the very best of care. It is in pristine condition and I had planned to drive it for many more years. In the last month I have had two episodes of sudden unintended acceleration: I press the brake and instead of stopping, I accelerate. The first time, I was approaching a red light at about 35 mph. I applied the brake but the truck did not slow. I applied the brake even harder and it slowed a bit but I could tell I wouldnt stop in time. Fortunately the light changed and I went on through. It worried me, but I took it to be a fluke.The second time, I was pulling into a parking space in a strip mall. When I applied the brake, the truck rocketed forward. I slammed on the brake and was able to stop but the RPMs were so high, the drive wheel was still spinning. I flipped it into neutral and turned the key off. Had there been an obstacle, or heaven forbid, a pedestrian in front of me, the results could have been disastrous.I immediately drove it to the mechanic who has serviced it for all these years but could not demonstrate the problem so they could not offer a fix. I called the Mazda dealer and he assured me there are no recalls for this unit. I have searched the Internet and found many descriptions of sudden unintended acceleration, but none for a Mazda B4000. I love this truck and had planned to keep it for years to come. Now I am afraid to drive it. Any suggestions?

They told me I needed a new oem turbo, and that would fix my car, well it didnt, car was still running bad and they got 1500.00$. They dont care. They take your money, and then leave you hanging. DO NOT TRUST THEM. YOU WILL REGRET IT.

I bought a car here 6 months ago. I had some bad experience but my wife insisted on buying something, so I did. Paperwork included many extra charges. They sold a prepaid maintenance plan - charged us for premium plan but paperwork said basic plan. Took me a while to get the errors corrected. Recently my car had a recall. Called the dealer. Literally, the conversation with dimitry went like this:I: I heard there is a Mazda recall. Dmitry: Yea, dont worry, we will call you. I: this sounds bad. Whats the issue? Dmitry: hey, no one died. So dont worry. I: are you sure? You sound so casual about it. Dmitry: are you looking for a free loaner or some free things? I: what? You sound bad. Is there a manager I can talk to. Dmitry: this is as good as it gets. What else can I do for you.WOW! Called the manager later on. Sal. He was no better either. This dealership has NASTY scammers masquerading as salespeople and service folks. Try calling the service dept to talk to a service specialist. You will NOT be able to reach anyone, no matter how many times you try. I regret buying Mazda and especially from this dealer. I will not go back to this dealer.

My 2007 Mazda 6 4 cylinder engine failed with only 107,000 KM. This was 7000 KM after my warranty expired. The whole engine needs to be replaced as it was a catastrophic failure. I had fully maintained my car at the Mazda dealer, changed the oil on schedule every time and had only Mazda technicians working on my car. Mazda Canada would only cover 33% of the replacement engine. This will be the last Mazda I ever buy, very displeased with Mazda Canadas lack of concern for their own reputation and customers.

20111 Mazda 3S - There was condensation on the passenger side headlight and it caused the light to burn out. Took the car into the Mazda dealer and they said that the bulb alone was going to be $266.75 AND - that the mechanism behind it and the entire housing would have to be replaced!!! Because they cannot get to the light from under the hood, the entire front panel would have to be removed AND it was going to cost OVER $2000.00 FOR THE HEADLIGHT!!! Yikes!!!! I wanted to cry... Trying to speak with others about options. Of course, the warranty is no longer in effect. Needed to vent!!!!!

Was shopping for CX-5, and when you know how difficult and stressful it is to deal with dealership, you know how great it is to be taken care by a great sales person. For the first time I walked in, Mr. Jason **, took care of me with no pressure, taking the time to answer all my questions, printing me clear and detailed sales offers for financing and leasing, and for the first time in my experience, was trustworthy! Went several times to meet him for questions, until the time we were going to sign for lease. Provided him with all requested necessary documents and information the evening before.On May 30th, 2018, after 3 hours spent with him with all paperwork’s, we had to wait for his Financial Manager Nick, who was supposedly too busy in assisting other clients, when his office was empty. Jason could not even have an appointment schedule from this busy person. He asked me to pay half of the deposit to hold the car for me, and charged my credit card. Therefore, he asked me to come the next day, May 31st, in confirming that Nick would call me to set up an appointment, and to confirm me the credit approval and monthly payments amount. Waited until 1:40PM to contact Jason because I have not received any feedback from anyone. Around 2:00PM, Jason texted me back in apologizing that he was assisting clients, but no information regarding appointment, credit approval or anything related to the lease offer. Only because the Financial Manager is again too busy and so well organized that he cannot delivered. Explained to Jason, that if they are not interested by my potential account, it will force me to seek for another dealer offer in order to not lose the benefit of 0% interest financing/lease special May sales. At 3:00PM, just a quick text to let me know I was approved for the amount, but no appointment still... After many back and forth with several Mazda dealerships, I accepted another offer to get my car ready that evening at the last minute! Texted back to Jason to express my disappointment about his Financial Manager and the General Manager of this dealership, who both let him down and made him lose the sale. Also requested to be refunded of my deposit charged on my credit card.As of June 4th, no news about either my refund, or a call from any Manager to apologize or anything else. So, I called to speak with Mr. Mark ** who is registered on BBB as General Manager, but no one as his phone or can transfer my call... Called 4 times to be transferred on voicemail, so asked to General Manager to call me back, and left them all information needed to understand the situation. Mr. Chris **, General Manager called me back, but had no information about the situation. Expressed my disappointment about the way his dealership is operated, his Financial Manager who did not delivered, how it is a shame to not support and provide resources to his great sales persons to close sales, and claimed for my refund. He asked my credit card number again, because he claimed no one will have it and it is the only way I could receive my refund... wonder what they do with card receipts after you pay, and may be they do have a shoe box accounting records systems! He also told me not to be worry about his management style… Provided him with my card information, and he claimed I will be refunded same day. He told me that he would talk with his Financial Manager to understand the situation, but I advised him to talk with Mr. Jason ** who lost the sale because of Financial Manager.I feel very sorry for Jason because, from the beginning to the end of the process during my 4 visits, he offered me a great service and beyond expectations compared to all dealerships from several brands I went to for months for car shopping. He was a trustworthy sales persons (which is very rare) with a consultant approach, very patient with me in explaining in details all my questions, and professional. Even this dealership is 1 hour drive from where I live, I really wanted to close the sales with him. In summary, I would not recommend this dealership if you don’t have the time to be lied around, and have to wait for the Financial Manager to deign to do his job professionally. If you are not in hurry, well then asked for Mr. Jason ** who is the person I would recommend.

I have trouble with my heater when it is minus 12 or more. It may take 10 miles for the blue (cold) light to go off and may come back on again. If colder may not heat at all.

The drivers side view mirror of my Mazda 6 2010 does not fold in to avoid any accidents when parked on the street. Not something that you go over when you buy the car. Where I live, I have no choice but to park on the street outside my apartment building. Ive always had a horrible feeling about not being able to fold it in at night when I come back from work. Just yesterday, I walked out to my car to head to work, and saw that the whole plastic part of the side mirror broken in pieces on the ground. I knew it eventually was bound to happen. Now what? I dont know who did it and dont have the money to pay the $1,000 deductible before its covered, if it even is. Because Mazda decided to cheap out on that part, I get stuck with the bill? Do I have any other options?

We bought a fully loaded CX5 in 8/14. It was the best decision weve made. Because of my back problems, I need to have a seat thats adjustable as well as an upright position. The CX5 provides that for me. Last summer we drove across the country and depending on my back, I was able to make adjustments to make it very comfortable for when I drove as well as being a passenger. The safety features such as the blind spot monitoring, the rear camera, and the automatic lights and windshield wipers were so helpful when driving. I felt so safe in this car. Mileage was good too, the car still has under 12K and were doing 26.7 mpg total.My only negative is that the rear hatch/door is not power controlled. In a fully loaded car I wouldve expected that, but it was not an option. I do want to note about some of the other reviews here - people need to explain their problems better. Owners also have to be realistic. How one drives a car does affect brakes. Front end Collisions only trigger front air bags (not side ones). Injuries can be caused by not wearing seat belts. And yes, sometimes cars have defects, but tens of thousands of cars are made of a particular model each year. A few will have problems from the get go. This is why many states have lemon laws. But if 5 people report the same problem, this is not a defect. Most likely your car got that 1 in 25,000 bad part. In that situation, if you can definitely prove it was Not your fault, you may get the maker to pay for the repair. But usually you cant, so hope the bill is low - that’s all.

I had an accident in my Mazda 6 on February 17, 2012. I was totally innocent as someone drove up the back of me. My car was towed to a local crash repair. They ordered replacement parts from Mazda on 27/2/12. To date, they have still not received the parts from Mazda and hence I am still without my car. I contacted the customer support area to find out what the problem was and they advised that Mazda was moving warehouses and unfortunately they couldn’t locate the parts. I rang them back today, 17-4-12, only to find that some parts will still be at least 10-14 working days away. I have been without my car for 8 weeks and will not be getting it back in the near future. Mazda definitely do not live up to their value statement.

I have not had a single issue with my car in six years, it has been the absolute best purchase I have ever made. The car has also retained much of its resale value. My vehicle is totally manual, transmission and windows; the vehicle also gets great gas mileage. I chose this car because it was rated very high for reliability and overall value at the time I bought the vehicle. However, I dislike the clips that secure parts to my vehicle, and they break very easily. The oil pan fell off a few months after purchase and some of the interior clip ons broke as well.

I purchased a 2008 CX9 certified pre-owned Mazda on 10/7/2011 and Maple Shade Mazda confirmed I had 80% left on the brakes. Six month later on March 27 2012, I had to take the car in because it was making a noise when I stopped. The dealer said I need new rotors and new brakes. I had driven the car 5000 miles since I bought the car. I felt the dealer made a false representation when they stated in writing I had 80% left on my brakes. Dealer refused to install the brakes at their expense which is what I believe they should have done. I dont believe I could have used 50 of the brakes in six months or 5,000 or 6,000 miles.

Mazda Toolbox has a sole purpose to update the Navigation Map. The implementation is worst ive seen, an intern would not dare to present me such an implementation: 1. Everything takes it 20sec! 20sec to check the card, 20sec to fetch its version, 20sec to check the cloud version. Are they totally disconnected from modern applications? Do they know that google react to keystrokes as we type them?? 2. They could also show the current version and expected date of the new version to save the pain of using this application in the first place.3. They could send emails informing of a new release (they maintain accounts on the cloud with our emails). And yes you guessed it right to go to the cloud account and check something it is another 10 or 20 minutes per cloud interaction!

Mazda CX7 - My Mazda had just over 70,000 miles on it. Notice I said had. 3 weeks ago the car died while my husband was driving to meet carpool, shortly thereafter, it spontaneously went up in flames! It completely burned the engine, dash, tires all to a crisp. In process of settling with insurance company, but as everyone knows Im out thousands of dollars! We are working class family, and this was our only transportation. How do we hold Mazda liable? How do we recoup the millions of dollars consumers have lost by purchasing this car?

This is the first Mazda Ive purchased and owned. The purchase of the vehicle was fine and I like the car. However... I asked to have a remote start installed (I live over an hour and a half from the dealership as this is the closest Mazda dealership to my home). I took a full day off work to drive to the dealership and wait four hours for the remote start to be installed. They installed an Mobile Remote Start (MMS) and NOT a remote start as I asked. The Mobile remote start doesnt work where I live and work in WV due to the lack of cell service in many areas. So I asked them to remove it. I had to take off another full day off work to have them remove the incorrect product that they installed the regular Mazda remote start.Its been a couple of months and the Mazda product (remote start) has been nothing but problems! It works one day and then doesnt work the next day. When it does work, it wont start until Im like right up on top of my car and then when you open the door, the car shuts off. I changed the batteries and that didnt do anything. It worked the first day and not the second or third day. I contacted my salesman who said I could bring it back down and they would take a look at it and repair it if there was an issue. He said they would replace it if it was faulty. I went out and looked up the reviews and the reviews all indicate that similar problems have existed (with reviews dating) back to 2012. Apparently Mazda has done nothing to address or fix the issues with the faulty device.I requested a refund (I paid about $500.00 for the product and the installation). Mazda refused to give me a refund. They care absolutely nothing about the bottom line of their customers. This will be the LAST MAZDA I ever buy! Not because the car is bad, I like the car, but because the service after the sale of a 30K+ product is obviously NOT one where the customer care. I will be encouraging all my friends on Facebook and work and everyone from here on out who ask me about my car (its a beautiful car... I get lots of questions about it), NEVER to buy one if they expect to have quality service after the sale! Terrible business practices Mazda! You should be ashamed of yourselves. P. S. I am a service disabled veteran... To all veterans out there... Beware!!!

My daughter bought a new crv from Mazda, the car doesnt even have 70,000 miles on it now. Well there is an engineering screw up that Mazda knew about it, and put the part on it anyway, knowing the part was a screw up, and refuses to repair it at their cost. The vvt solenoid should be replaced because they knew all about it. Its really a crying shame that they have screwed over so many people. There should be a recall on this, but I guess they are sweeping it under the rug. Its going to cost about $2,000 to repair this vehicle. My daughter has 3 children and cannot afford this. She brought her vehicle to a Mazda dealership in Baton Rouge, La. To be fixed, Mazda did agree to pay only $500.00 of the repairs. Her vehicle sat at Mazda for 5 damn weeks and they never worked on it. They said they would try and squeeze her vehicle in, and even though she was going to have to pay the remaining balance which is 1,500, they still never fixed a Damn thing! So she went and picked it up and all they did was hand her the keys and said nothing. I Would never purchase a MAZDA vehicle ever! Mazda should be brought Up on charges and held responsible for Their negligence.

2007 Mazda Miata MX-5 manual transmission - I am in the market for a more practical car so I have been reading reviews of the brands I am considering. Every brand seems to have issues and I just wanted to share my experiences with the Miata. I bought the car new in December 2006 and have been the sole driver since. It now has 110,000 miles and still going strong. The only mechanical repair I have had was needing to replace the thermostat around 80,000 miles. I just now had to get new brakes for the first time. The paint still looks brand new and I am constantly being asked if it is a new car. The only thing that has not held up well is the cloth upholstery on the drivers front seat but the aftermarket leather seat covers look fabulous. I LOVE THIS CAR! I have loved it since I drove off the dealership lot. I lament having to part with it for a larger car that is better in the snow and after reading the reviews, I am even more hesitant to replace it. If you are considering a Miata from the 2006-2015 generation, I can highly recommend one.

This Mazda3 is a 2014, used and the S Grand Touring is the top of the line, loaded with electronics that Im still getting used to. That aside it has the 2.5L engine. Not a drag racer but enough power and handling to make you feel comfortable and secure plus good mileage. The ride is firm but not rough and it handles well. Im 511 tall and the seating is comfortable and all controls are readily accessible and dont see any reason this car would be any less comfortable on a long trip than any of the larger cars Ive owned prior.

I bought a new Mazda MX5... It is only a few thousand miles out of warranty. That is when my Air Conditioning clutch froze up (of course after the warranty ends) on the Air Conditioning Compressor and now it blows HOT air. Mazda wants $1,200 to replace it, so I spoke to Morgan at Mazda about this problem, thinking Mazda would stand behind it considering the small amount my AC unit was used. The thing is I live in the Mountains in NC and really did not use the Air Conditioning very much. I bet that AC unit has only been used 10% of the time... Plus, I have purchased 2 brand NEW Mazdas in the last 5 years. Mazda still refused to stand behind their product and cover this under warranty... I am done with Mazda. I will never buy another Mazda again and I am going to warn everyone I can about Mazda poor service after the sale. What a horrible way to treat your loyal Customers. Something similar happened to my Father and Dodge stood behind their AC unit even after the Warranty expired... Now my Father will only buy a Dodge. Mazda just does not get it. Mazda just lost an entire family and friends of future Customers. NEVER AGAIN...

I would like to warn you people out there about this dealership, seems to be a common theme with Mazda. This link verifies that the entire Mazda corporation has a systemic problem with accountability and safety measures. A dealership that sells a vehicle to a senior citizen with dementia is an all time low, unless youre Midway Mazda which seems to be acceptable. You can get this information from the MVSA BC complaints and cases against this particular dealership under the Freedom Of Information Act (FOIA). Actually you can see it online as well, because it did go to court.Furthermore, they have had at least 9 abandoned cases all in a row, dating back to 2008 courtesy of the MVSA (Motor Vehicle Sales Authority which is Non-Profit, meaning donations and taxpayer funded) in which the MVSA manager indicates they lost those files, updating the computer system. MVSA is no better than the slum dealership it represents. They talk their way out of any type of action. If youre thinking about filing a complaint against Mazda through MVSA, make sure you read the policies and know your rights. Funny thing is that the MVSA Manager didnt even know what his own policies were, and when I told him, he was in disbelief and denial. If its in writing then its legal, talk is cheap. I waited over 9 months just to get a meeting, because they kept blowing me off, and didnt even bother to tell me why?This dealership falsified the inspection reports and would not take care of any issues brought up that were safety hazards, or even non-safety issues that cost me money out of my pocket. Its simple, downright neglectful and deceitful. The entire process from start to end was absolutely ridiculous from non-service to the product. I have been dealing with this issue for just about 2 years. I have wrote reviews, and sent letters to every organization and governing body under the sun. I have all the proof in the world, and civil court is the only way to go now. I would think twice about this dealership and I will make sure everyone knows about it too. I also would not buy from the Nissan next to this dealership as it is the same owner. Make yourselves accountable, instead of hiding behind poor policy, excuses and lies, because in the end it will hit your wallet! Disappointed taxpayer/owner of a Mazda.

I purchased a 2015 Mazda CX7 from Looms Ford in Fredericksburg Virginia June of 2015. At the time of purchase the vehicle had 37K. Looms Ford knew that the battery was going, told me when theres a problem, contact us. When the car wouldnt start about 6 weeks later, I called and they informed me, not their problem. The battery blew up under the hood, had it towed, mechanic said he never seen anything like it. Thats the first problem. Car made a whistle noise, come to find out its the turbo. Mind you this car has only 64K miles on it.Called Mazda, told them the turbo had failed. They want records of all maintenance. I can give them records of battery situation because the car was towed. But when it comes to changing oil or filters, I am quite capable. Now they wont fix turbo because I chose to change my own oil instead of paying someone else to do it. Mazda us nothing but a letdown. I wouldnt recommend a Mazda vehicle to my worst enemy. I will NEVER buy another Mazda.

I have a 2002 Mazda Protege. I purchased it used in 2008 and about a year ago, the finish on the hood, roof, and trunk started to peel off. I can see that it is starting to pit and rust. The car looks like a piece of junk. I see other Proteges, same year, and the paint is fine. I paid around $8,500 for the car and other than that, I love the car. I previously owned a Mazda and this never happened to it.I want to know if there is any compensation I can receive for this defect of the paint. I know this should not be happening to a car thats 10 years old. Help! In anticipation of a response, thank you for your time and attention.

I have Mazda CX7. I am very disappointed with the service and the empty promises from Mazda Indonesia. I wanted to complain about a very bad service of Mazda Motor Indonesia’s unsatisfactory quality, but no one of your dealers will help me and also MMI. This really shocked me because I was a Japanese car lover and have never bad experienced with other brand of Japanese cars. Please contact me via email.

I was in a car accident driving at 35 to 40 miles and I was in an accident. I hit the other car by the front of my car and the airbags didnt open from either side and I think thats not correct.

I bought my Mazda 6 brand new almost 2 years ago and havent had any trouble with it at all. My Mazda is very well designed. My car is very well designed and has all of the current options available. It is comfortable and the ride is quiet. It handles well in bad weather. I love the many features such as the blind spot monitor, tire pressure monitor, Navigation system, Boise radio, Bluetooth for hands free phone and other features. I feel safe and confident driving my car. If I ever need or want to buy a new car again, I will buy another Mazda.

I bought my 2004 RX-8 car and it has about 98,000 miles on it. I got it in October 2011. I took very good care of the car. I let it warm up, worked the engine properly - all youre supposed to do to this special engine. Now, here it is on June, I am driving down the road, and the car, without a warning, just dies. I have a blown engine just like that. I am furious. If Mazda has known that this issue randomly happens with its cars, why isnt every single one that suffers from this defect gets replaced? I am now deep in debt, 104,000 miles and 9 months in a 5-year loan on a car thats virtually garbage. Please help someone.

My 2005 Mazda 6 broke down along side road. The engine only had 40,000 miles on it. I called Bob and he told me to have it towed there and hed take care of me. I was later told that the engine blew but as his crew looked at it, they verified that the engine and oil was clean. He said hed call regional and see what he could do for me to get the engine repaired or replaced.After several weeks of run around, I was finally told that it was going to cost $90 for the service team to look at the engine. I was then informed that he could put a salvaged engine in for $4,000. I about freaked out--$4,000 for a used engine that came with a mere 90-day warranty? I called Mazda headquarters and was told that I shouldve bought an extended warranty. I told her that she was crazy as no car costing over $20,000 should have a blowing engines with a mere $40,000. I then asked if Mazda would help out by paying for the service or the engine--or at least half, so that I could get the car back working. She told me that Bob offered me a great deal and I had refused him. I told her what he offered and $4,000 for a used engine plus other parts as needed didnt sound like a good deal to me at all. I asked her, If it was you car, would you not expect Mazda to stand behind their product and assist? She told me that Mazda stands behind their products and I shouldve purchased the extended warranty. After reviewing the Internet, I found out that Mazda 6 engines seem to have a lot of loss of oil or blow out problems. I always thought Mazda was a good company but I know Ill never purchase another. Ill make sure that everyone I speak with would hear about my experience with the vehicle, the dealers run around, and the arrogance at Mazda HQ in California.

I have been a Mazda customer since 1998. Never had a problem. I got this 2014 Mazda6 and noticed the tongue in front of the car, knew it wouldnt make the winter. It didnt so now I have to pay $1000.00 every spring for this car. Re-engineer.

After buying a 2015 Mazda CX-5 pre-owned vehicle I had a drivetrain issue at 60K miles that cost $2800 to repair in October of 2021. Even though the preowned warranty was for 7 years and 100K miles they wouldnt cover the repair costs due to some technicality they cited with the warranty agreement. The original dealership changed ownership twice in the three years, so I brought the car to another dealership for repairs and dealt with Mazda corporate for reimbursement. The dealership that did the repairs agreed it was faulty drivetrain parts, but told me Mazda corporate said it was out of warranty.After repeated attempts to contact the customer experience center both by phone and email, over several months, I could never get past their first line of customer service to make my case to anyone with any authority to review my case. On several occasions they indicated they would get back to me, but never did. I would recommend against buying a new or preowned Mazda. They do not stand behind their product as evidenced by the initial faulty drivetrain and lack of customer support.- Steve

I purchased my vehicle 2 years ago and just recently got to 20,00 miles and had to have the rear disc brake pads replaced because they barely passed inspection. I called the customer service number and they said they would gladly replace them free of charge if I went back to the dealer immediately that day to get it done. I then learned that this is a flaw that some of the CX-5s have including the current models. I leased my vehicle so I will be returning it before the 40,000 miles when it will probably need them again. It is expensive to replace them every 20,000 miles when they should last at LEAST 40,000 miles. If I owned this vehicle who would have to keep replacing them when they wear sooner than they should, ME!!! That is an expense I can not afford.I also have an issue that when you open the back hatch there is not enough light to see what you are doing. I like the way the car handles in the snow, which is why I leased it to begin with, to see how well it did. I like the car and would love to buy another when my lease is up but I dont know if I will because of the expense of replacing the discs every 20,000 miles.

Over the past month both my husband and I have been shopping for a new vehicle. Since we both have very different needs, it has given us the opportunity to visit multiple dealerships including Volkswagen, Hyundai, Jeep, Honda, Subaru and Mazda. Driving a variety of vehicles. The Volkswagen, Hyundai, Jeep, Honda, Subaru experiences were all pleasant. WITHOUT exception each of the sales people followed up with us with either a thank you email or phone call and WITHOUT exception each of those dealerships offered us water or soda while we were looking at the vehicles - particularly nice given the heat-wave weve been having. Now to the Mazda dealerships. Please note I use the plural. That is because my husband truly was interested in a Mazda 6. We have visited three dealerships in two states and have encountered the same outdated sales practices in all three places. I am not a mathematician but it seems statistically improbable that these practices largely abandoned in the industry would be independently retained by three separate individuals. It seems more likely that the corporation itself still encourages these practices - salespeople accompanying test drives? Sales managers insisting on speaking with you before you leave? Continuing to try and sell you a car youve expressly said you do not want? Frankly, I am doing whatever I can to encourage my husband to buy the Accord Coupe 6 cylinder. I love the car, the salesman has been wonderful to deal with and I dont have to dread what comes next even if we were able to buy the car.

Mazda CX-7 manufacturing failure - When it comes to their advanced designs, meticulous craftsmanship, and quality factory parts, all Mazdas are created equal. In March of 2011, my now wife and I were in the market for a new vehicle. With the thought of a family not too far off in the distance, we decided that it was time to sell her 2002 Ford F-150 that she had owned since college and look for a pre-owned crossover SUV. After doing some general searching, she found that she liked the Mazda CX-7s. We did some exhaustive searching online and found a reasonably priced CX-7 being sold by a private seller in San Antonio. We received a pre-approval for financing through my employer. So that weekend, they made contact, worked out a place to meet, and on March 18, 2011, we became the owners of a 2007 Mazda CX-7 Sport. And that is where the honeymoon ended.After six months, we began to have mechanical issues with the vehicle. A diesel-sounding chug coming from the engine seemed off for an unleaded four-cylinder SUV. The vehicle had less than 60,000 miles when we purchased it and by the time we began to notice the issues, the drive train warranty had expired. I began to do some in-depth research into this year/make/model and the results I unearthed were astounding. The 2007 CX-7 has been plagued with poor craftsmanship direct from the factory. The horror stories about this vehicle are anywhere and everywhere. I even saw one to where the consumer experienced full engine failure before 30,000 miles. The common issue seemed to be a part called a VVT actuator. No recalls or service advisories had been issued for engine parts at this time. However, in January 2012, an entire half-decade after the vehicle rolled off the assembly line, we received a Variable Valve Timing Noise and Timing Chain Noise Warranty Extension notice by mail from Mazda.A month or so after we received the notice, the vehicle began leaking oil. We took our vehicle into a Roger Beasley Mazda Center and had it examined. The oil cooler on the vehicle was beginning to fail. We explained the notice that we received in the mail and they were already well aware of these issues. We were told the engine had engine sludge and with it being a second-owner vehicle, we did not have the documentation to prove that regular oil changes had been performed. Instead, all repairs and replacements would come from our own pockets. The result ended up being a need to replace the VVT actuator, the timing chain, the oil cooler, and replacing all of the gaskets. The technician showed us a side-by-side of the current timing chain and the new replacement, the used chain had literally stretched to be about half an inch longer than the replacement. We drove off the lot and hoped that the problems had been solved.Within two months of the repairs, the engine began making a high-pitched whining noise. My wife contacted the dealership that day while at work and they said to bring it in. On the way to the dealership, which is less than 10 miles away, the vehicle died on the freeway. This ended up being the result of a blown turbocharger. Again, we had to take money from our nest egg to replace yet another part on this vehicle. Mazda Corporate has been overwhelming uncooperative with patrons regarding this matter and has repeatedly declined to take ownership of their poor engineering of this particular model and instead, continuously places the blame on the purchasers of their vehicles, claiming poor maintenance has resulted in the failure of its parts. We are now hoping we can sell the vehicle to avoid the fate of so many other CX-7 owners - that of owning a giant paperweight with a $300 per month payment. This experience will lead us to never purchase a Mazda ever again and to encourage those around us to do the same.

I took my car (Mazda RX-8) in late night on 7/1/2012. I filled out the form stating my AC was less than optimum. I also told them the coolant light was coming on but not staying on and that the car was not overheating. I called the dealer at 4:30 on 7/2/2012 to check on the status. I was told they were getting prices and would call me back. When they called back, the quote was $400 for a sensor and sub tank. I declined the service since it was just a light issue. They quoted a repair of an AC control at $889.59 plus taxes that came to $1000.08. One has to have air in Memphis, so I authorized the repair. When I arrived to pick up the car, they read the repairs performed to me and stated there was damage to the AC face plate during prior work (Quote from invoice - the face plate is already damaged inside from someone doing prior work, but all seems okay though). I stated that the AC had never been worked on by anyone other than the Mazda dealer. I paid for the service, $1000.08, got in my car to find that the radio did not work and there were no lights on the radio/temp display nor were the lights on the AC controls working. I went right back in the shop to notify them. I was informed that there was no one available to look at the car because it was late on 7/3 and the next day was a holiday. The tech called Gary, who said they would send someone to pick up my car at my work on 7/5/2012. They came and got it. It was at the shop for a couple of hours when Gary called back to inform me the problem was with the face plate. The cost of this repair would be around $500. He stated that the displays were working at that time but he didnt know if it would last. They brought the car back to me. I made it less than a mile before the radio and the Ac controls went out. I smacked the dashboard and they came back on. The next morning, the same thing happened again. I have never once had a problem with my radio and AC controls before Garys team took it apart. If it had truly been damaged (by Mazda in a prior service), one would think in seven years, I would have had the problem prior to this service. I have placed a call to the Service Department manager, with no response as yet.

Purchased my CX9 in late 2012. Purchased the top-of-the-line touring with all the options. Got the top extended warranty and made sure I was set for 10 years. I love the car and how it drives and handles. HOWEVER, the Bluetooth stopped working properly July 2013 and Mazda spent almost a year blaming my phone (Blackberry) and my husbands iPhone. Finally, in August 2014, they admitted they have an issue with the software and it was a module issue. Mazda CANNOT fix it. They keep putting in test modules yet they refuse to provide me with respectful customer service. I said I would be their test subject and help them, no thank you for all my time and they have made the problems worse, not better. And when I asked Mazda Canada to have the engineer working on the issue call me, nothing... I asked them for compensation. Nothing... Now, I have a car where $2,500 worth of options dont work. I cant sell the car and I cant trade it in. Mazda has left me stuck with a car they cannot fix. Mazda Canada has put it back on the dealer and is even treating them with disrespect and indifference. Feeling left in a lurch! DONT BUY A MAZDA, STAY FAR AWAY....

My 2008 Mazda CX-7 starts leaking oil. I am told that it needs a new Engine Oil Cooler and it is not covered under power train warranty. However, this model has had problems so the new one has been improved to prevent this. You would think if they had to improve it because of this problem it would be a recall item. I went through every Mazda dealer in Arizona and they all told me the same thing. Yep, its a problem but not a recall.

This car is extremely dangerous. It’s all touchscreen, and the numbers and letters for heat, music and air conditioning are so minute you can barely see them. Wtf??? Why not knobs. Are your engineers stupid, I have to date almost been in 2 very bad crashes due to trying to just turn on the air. I also hate the touchscreen for the Internet connection using my phone. This is ridiculous and so dangerous. I made a mistake buying this car.

I bought a new MX on Jan 16, 2016. I already owned a 2004 MX5 that I bought new in 2002. When I bought my new car I asked if I qualified for the $500 loyalty incentive, which they assured me I did. During closing they did not have it included. The closer said it was an oversight and the sales mgr would take care of it. After the close, the sales mgr had me fill out paperwork and submit a copy of my 2002 cars current registration. He said it would take about 3 weeks to process. It has now been 3 months and I still have not received the $500. I have called the Mazda customer care # several times, and I have contacted the dealership several times. They say they are looking into it but they do not return my calls or email. I think 3 months is more than enough time to resolve this. Im very unhappy with both the dealership (Auto Barn, Chicago, IL) and Mazda USA for not delivering on their promise.

I had plugs changed 3k ago on my Mazda Tribute and one blew out the other day. It broke the coil off. Dealer is charging me $500 to drill out and install sleeve and new spark plug. They suggested that if it happens again, the head is bad and will have to be replaced for cost of $1500 or so. Apparently, this happens with Fords a lot and as I see here, Mazdas too. It is a commonly occurring quality issue that should be addressed by the manufacturer. Obviously, it weakens the threads when changed at 100k. I had no problems before that then change the plugs and 3k later, one blows.

This car drives very similar to the vehicle I replaced- Lincoln Navigator. I test drove my Mazda CX-9 during a snow storm and I was pleased at how well it barreled through snow drifts. Its very luxurious and roomy. Also fits me in regard to seat belt since Im very short; many belts cut me off at the neck. Love the interior, including color. Great gas mileage. Im proud of how car looks and performs. But I have difficulty locking car from inside car while car is still running, or turned off in my driveway... And I dont like the exterior color of black - really shows dirt. I also wish I had a tow package...

I purchased a Mazda RX8 in 2004. Since the date of purchase, I have been experiencing many problems with the vehicle. To this date, the vehicle only has 40,000 miles. If the vehicle remains idle for 3 days or more it has to be towed in for repairs. The dashboard panel goes blank. Now, the dealership is telling me the cause of the problem is the engine failing compression test and thats a cost for the consumer when I have complained about the vehicle since day of purchase. Records shows each time the vehicle been in the job. The vehicle is practically new.

2006 Mazda 3 - I had increasing problems with oil burning. I first noticed the problem when my car was still under warranty and mentioned it to the mechanic who said it was normal. My car slowly using more & more oil. I would check it weekly, at 8 years old and 138000 km putting in 1 liter of oil every 7-10 days. Last week had complete engine failure. Told I need a new engine. I think that is crazy for a car of this age, with this mileage that I have been very conscientious re: maintenance, oil changes, etc. Mazda no help at all. Since this has happened just through conversation in the past 5 days, I have learned of 2 other people with the same issue. This should be a recall issue. I had the same problem with my the locks (being kicked in to access car), Mazda was very little help. Finally paid for updated door locks but would not pay for damage done to my door.

Mazda 5 - Good compromise between full-size minivan and SUV. Adequate and comfortable seating for four adults and two children. Small cargo area behind rear seats. 4 cylinder engine coupled to 5-speed automatic transmission gives good get up and go with up to 31 mpg highway mileage. But sport model lacks full Bose system features, such as WiFi and Bluetooth.

Bought my Mazda brand new in 2008. From day one, until 37k miles, not a single hiccup or fault to be had. Then my power steering shut off one day and I called Mazda and they immediately issued a recall and had it replaced the next day. And at 70k miles, there was a recall for a faulty ground on the wiring harness for the windshield wiper motor. Ive never felt safer in a vehicle. This Mazda has been FANTASTIC and I honestly couldnt recommend a better car for the money.

I bought a Mazda CX-5 cross over SUV in March. Overall - I like the car. I paired my Blackberry phone on AT&T to the Mazda system and I can make and receive wireless hands free calls - works well. When I receive emails I get a message that asks me if I want to download them for display on the LCD screen. When I click OK I get a message saying they can’t download the message and to try later. But of course there is never a later success. Has anyone seen a correction for this problem from Mazda?

I have had to replace my brakes and rotors twice on my 2009 Mazda 6. The first time I replaced the brakes and rotors, the car had 23,180 miles. Mazda did not admit fault, but basically covered this up by good willing my rotors and only charging me an inflated price for the brake pads and rotors. I had to replace the brakes and rotors a second time at 68,012 miles (36,975 miles after the first time). I filed a formal complaint through Mazdas corporate headquarters and got nowhere. They say its normal. The mechanic who just replaced my brakes and rotors for the second time and has 20 years of experience completely disagrees. I have a string of emails between Mazdas corporate rep and myself that I can provide. Mazda is completely unwilling to do anything and refused to even pass my case along to a supervisor. I am concerned that I will have to continue to absorb the cost for a product defect that Mazda is not willing to admit it happening. I would like to pursue legal action.

I purchased this new car in 2015 and I have had problems with the transmission. When going from reverse to drive, the car lurches forward without even putting your foot on the gas. Because of it I hit a cement wall and did $6000 damage to the front end. After several trips to the dealer they finally told me that they were aware of the problem and ordered a new part. Well it is doing it again. I park in a parking ramp and I have to maneuver to get parked. Last week the car lurched forward again and did damage to the car again. Now back to the dealer and I am sure they will once again tell me I dont know how to drive. Parking attendants have had the same issue and hit a planter when the car lurched forward. I regret the day I ever purchased this vehicle. I just do NOT want to own it anymore because it is not safe.

Recently I purchased a 2015 Mazda MX-5, color zeal red. Damn what a beautiful car!!! I saw the car for the first time about a month ago, and test drove it. On the test drive the car accelerated on its own as I rounded the corner to enter the freeway. The salesperson sitting in the passenger seat said, Whats happening? Heck if I knew. As I depressed the break pedal the car accelerated. This happened a couple to a few times within about ten seconds as I would let up on the break and then apply the break again. Finally the car was back in control. The salesperson wanted to take over the driving so I let him. No problems the short distance back to the dealership. The salesperson said the car acted weird because I was most likely me getting confused in which pedal to use test driving the car. I purchased the car. I know what youre thinking. That I was pretty stupid for buying the car based on the test drive experience. Okay, I agree. The car has about 170 miles on it and this rapid acceleration on its own has happened a total of six times. I scheduled to take the car into University Mazda (This is where I purchased the car) on Nov. 25, 2014 to see if they could figure out why the car was accelerating on its own. On my way to the dealership the car dramatically accelerated on its own as I was breaking to avoid hitting the car in front of me. In order to slow the car down I shifted into neutral. The dealership had the car for one day and their guess as why the car is accelerating on its own is because I have the drivers seat too close to the steering wheel, and that Im getting confused in what Im doing with my right foot as Im driving. Hows that for high tech diagnoses? Forget the fact that I own a truck and Prius, and have had about eighteen cars in my life time. Ive never had this same problem with rapid acceleration with any of my other cars or truck. Look, I may have been stupid to buy the car in the first place, but Im sure not going to be even more stupid to buy some cheap dime store reasoning by the dealership for why the car is accelerating on its own.

The day before Christmas Eve 2014, as we drove out of a parking lot, our well-maintained 2006 Mazda3 started feeling bumpy. We stopped on the street, and my husband looked under the hood: the engine had fallen out of place! There was no warning. Our Christmas week involved tow-trucks, car rental, and inability to find anyone who could work on the car before the following week. We found out the motor mounts had failed, which seemed to be a common problem on Mazdas. Worst of all, as we saw online, it often happened again and again.Six months before, wed had the motor mounts replaced. Our mechanic found a crack in one of them and suggested replacing them all, with Mazda parts. Wed had no trouble with the car since then, and had only gone another 7000 miles. I spoke to the service manager at the Mazda dealer, who said hed never seen an engine fallout in the years hed been there. He said Id have to contact Mazdas corporate office; they made all decisions, and maybe theyd help with repairs. The corporate woman I spoke with wasnt overly encouraging. She only said wed have to have the car towed to them so their service dept could check it out.Merry Christmas? Customer service? Online comments made us doubtful that Mazda would ever help us, and I shuddered to think where wed be if the engine had fallen while we were on the freeway. We finally decided, instead of spending too much time and money on a car we could never really trust again, to buy a new car--NOT a Mazda. A photo of our good-looking Mazda3 convinced the dealer to take it as a trade-in, and have it towed to them. We only got 107,000 miles out of our Mazda3, the least weve ever had on a car. Needless to say, it will be the last Mazda well buy. Warning to other Mazda3 owners: every time you have your car serviced, have them check the motor mounts. It could save you all kinds of grief, and maybe your life.

Last Monday June 11th I was involved in a car accident in my 2012 Mazda CX-9. I want to say THANK YOU! For building an great quality vehicle. This vehicle saved my 3 childrens life and mine. The curtain airbags deployed right on time to prevent us from injuring our heads. My kids and I were able to walk out that wreck with not even a scratch. Thank you for protecting my family.

We leased a 2009 Mazda CX-7 (garaged and highway driven only). There was never a problem. The battery died. We changed the battery. Car started and then died. After one month, it again had been flat bedded by Mazda. They did a check and told me they could not find anything wrong with the electrical system, but they found sludge in the engine compartment. They had a recall on a valve which I never received in the mail. The car only had 17,000 miles on it. After 3 years, Mazda came back and said they would cover under lease or extended warranty, which I had. They said it would cost $9,500 to replace an engine with a 17,000-mile leased car and they would not stand by their product. I want to start a lawsuit on the car as I have had many leases without these problems ever and leased over 10 cars in the last couple of years with no problem.

My name is Aubrey **** and I have been a Mazda driver /owner for the past 20 years. I am now the owner of a Mazda CX-7. My previous vehicle was a Mazda Tribute. Mazda is an easy sale for me. Since getting my first Mazda, the only thing I have needed to let the sales person know is how much I need to spend and the main features I am looking for. I have never had to write a letter like this before since all my previous Mazdas were excellent choices. However, I have to express my displeasure with this vehicle. I will attempt to express all the features with which I have been having problems over the past few months since I have acquired this vehicle.Wing Mirrors. The CX-7 is a cross between the ordinary car and the SUV. The wing mirrors are much too small for this vehicle and presents quiet and enormous blind spot. I have had a number of near misses since acquiring this vehicle!Automatic Transaxle Control. This Transaxle control is causing me trouble due to the design. Most automatic vehicles only requires a push of a release button and pulling the lever straight down into the required position. In this vehicle, there is no button. However, you have to maneuver your way around a number of grooves in order to get to a desired position. This gives the impression of a manual stick shift which to me seems like a backward step in the design of the vehicle.The Radio. The Tribute I had before the CX-7 had the feature in which was able to continue to listening to the radio when I got to my destination even after switching the engine off until I exited the vehicle. The CX-7 is lacking this feature which I find a huge drawback as it is a newer model.The Climate Control System. Safety is a very important aspect when driving. Most vehicles are designed for the drivers to keep their eyes focused on the plethora of things happening on the road at every second and features which distract from this should not be present in the vehicles. In the Tribute, with regards to the climate control system, there were five (5) buttons to select your preference of either the defroster, defroster and floor vents, the dashboard vents, the dashboard and floor vents and the floors only vents . This made it so you only have to take your eyes off the road once to select the mode you need. In this vehicle there are two (2) buttons, one for the defroster and one for the other modes. Therefore this makes it so that it is fine to select for the defroster however for the other modes, you are required to take your eyes off the road multiple times in other to be sure of the exact mode which was selected, as the second button needs to be pressed numerous times depending on the desired mode.Bluetooth. It is the law that persons are no longer allowed to hold phone in order to have a conversation when driving, so Bluetooth should not be thought of as a bonus feature in modern vehicle but a standard feature. This Bluetooth is seriously flawed. It rings, I answer but there is no sound. I cannot hear the person nor can they hear me. I hang up and the entire display goes blank. The radio goes out and the time resets itself. After which, I have no radio and no phone for days. This event occurs on a regular basis, it corrects itself, after which the phone will ring again and the whole incident occurs all over.Indicator. The Tribute I drove before had the indicators neutralized after 60 seconds. So if I was at a stoplight waiting to go left or right the indicator would neutralize and I would have to put it back on. This a great feature to have as when changing lanes on a high way the CX-7 keeps the light on where as the tribute would neutralize after a minute. It is very irksome for driver to be blowing and swearing at me on the highway for not changing lane as is being indicated. In conclusion, I have to confess the CX-7 is a step back into the past and I would happily trade it for a tribute with the Bluetooth and the heated seats as it is my opinion that I have been downgraded in my move from the tribute to the CX-7. My number is **** I would appreciate if someone from the costumer service could call me and we could find a common ground in which to settle this matter hopefully within the next week.

I purchased a 2016 Mazda CX5 in late 2015. By the end of March 2016 (less than 4 months) I had transmission problems. I took my brand new Mazda in and they told me that they would check it out. They called back and said that it was the transmission and they would file a report with Mazda. They also said that the machine that manufactures the transmission was not working properly during the time my transmission was being made. It was also stated that Mazda doesnt know what cars doesnt have the missing piece. My question is why didnt Mazda put out a recall if they knew there might be an issue with the CX5 or any car with a transmission made at that plant? I bought this car brand new, why wont Mazda replace the car with another new car that has been checked for this issue? Fixing the transmission is not the same as purchasing a new car without defects. Up until now I have been a loyal Honda customer. I researched this car and heard a lot of good things about it. However after having owned a Mazda CX5 and seeing how Mazda has a total disregard for their customers, I will NEVER purchase a Mazda again.

NEVER BUY MAZDA. Auto friend, I need your help and your expertise are greatly appreciated. I have a 2016 Mazda CX9. I am fed up with MAZDA. I began having issues with my car prior to the powertrain warranty going out at 60,000 miles. My car began to idle very badly as if I had bad gas. The dealership suggested that I put in the fuel injection cleaner which I did. No resolution. I wasted money by advice of Dolan Mazda and paid out-of-pocket for new spark plugs for my vehicle. The issue was not resolved. Dolan then stated that the fuel pump went out which was the reason why my engine was full of gas and the car lost power. The fuel pump was replaced and the issue was not resolved. My car was transported to California because Mazda Reno does NOT have certified Mazda techs. My injectors and fuel injection system was updated in California yet The issue was not resolved. My car lost power again and I returned it to Reno. They stated that the throttle body went out which would cost $650. They replaced the throttle body. The issue Is still not resolved. I clearly have a lemon. Now they are telling me that they have to call the tech line because they have no clue why my vehicle will not run. Now they’re telling me there could be another issue as a result of the fuel pump going out and messing up the fuel injection. They said it was a domino effect that affected other issues on the car which is going be very expensive to repair. I have been without my car going on two months now and I’ve been going back-and-forth to the dealerships as my car was at 50,000 miles. The first time that Dolan MAZDA took possession of my car, they put 63 miles on the car test driving it. When I receive my car back from California, an additional 372 miles was put on my car. This is ridiculous!! This car again is clearly a lemon and they cannot figure out what’s wrong with my car. Now MAZDA is saying since I am now out of warranty, I must pay for repairs. I was in warranty the first 3 times they attempted to fix my car.

I find the ride very hard and seats are not the most comfortable. Seatbelt is badly positioned and interior feels cramped. Also, Mazda CX-5 is very noisy, sounds like a window or door is always open. But it does have a lot of pick up on the road and gets great gas mileage.

Mazda headquarters in Clermont Florida is terrible. I know many people who worked there and lost their jobs for no reason. The managers of the store dont know how to sell a car and the customer service is horrible. Dont ever buy a car from here. Its not worth your time or money.

A few days ago I jumped in the Mazda 2016 CX-5 and the console keep rebooting. The Mazda logo came up but then I never went to the home screen. Have no navigation, no hands free phone and the radio is stuck on just one station, the last station I had on before the system went down. Called Mazda and they told me they dont know whats causing the problem so I shouldnt bother bringing it down for service. I have about 47K miles on it. I did purchase an extended warranty. So now what? Wait for Mazda to contact me? They told me that they are receiving a lot of calls on this problem right now. But it looks like its been going on for a while now.

This is about my second consecutive Mazda sedan I have owned. After I was notified of the recent recall of the passenger side inflator on my 2012 Mazda 6 I wanted to also have the drivers side one replaced, at my expense, and when it was later recalled (as it most likely would be), I wanted to be reimbursed for whatever my cost was. I first presented this request to the dealership who told me the cost would be around $700, because they said the inflator part alone could not be replaced. Because I am willing to pay this amount I then contacted Mazda Corporate Customer Experience where I was told Mazda could not promise any reimbursement but would “review” such request.Finally, I contacted two executives at the Corporation with this request. My last request to one of them was made by letter mailed by certified mail. Although the letter mailing was verified received by USPS, it has now been some 3 months and I have not received any reply and I dont expect to. My Opinion: This clearly shows me: MAZDA DOESN’T EVEN CARE ENOUGH ABOUT THEIR CUSTOMERS TO EVEN RESPOND TO THEM IN THIS SITUATION. This experience has now cemented my decision to never purchase another Mazda again. I probably should not have purchased this one because I had a problem with the moonroof not always closing on the last one that was only fixed because a friend of mine knew someone at Mazda that I was able to connect with who got the problem finally fixed after my having taken the car to the dealership numerous times and told they “had to replicate the problem” before it could be fixed.

I purchased a 2010 Mazda MX-5 Sport model in June of 2010. This year, the convertible top started tearing on the passenger side above the window. By the time I got to the Dealer, Beach Mazda in Myrtle Beach, SC, there was only one day left on the warranty. The car had less than 22000 miles on it so the three-year warranty should have been in effect. The service department took pictures of the tear and the odometer and sent them to Mazda. Mazda declined to warranty the repair. The service department again brought this to Mazdas attention when a Mazda representative was visiting the dealership. They again declined to warranty the repair. I sent a letter to the General Manager of Beach Mazda about this problem and I never received a response. I appealed the ruling to Mazda and they again declined to warranty the repair. I attempted to disputed this through the BBB Auto Line procedure but they wont help me because the car is now out of warranty. The top has now started tearing on the driver side in the exact same manner. Beach Mazda has given me a quote to replace the top and the cost is more than $1300 plus tax. Why would I buy a Mazda part if they wont warranty it? To top this off, Mazda is now trying to sell me an extended warranty.This is my FIRST and LAST Mazda. My wife and I have purchased 4 cars from Beach Automotive and I will think twice about buying another car there. The manager could have at least responded to the letter I sent!

Our daughter was in an accident with extensive front end damage. The airbags never deployed even though the radiator was pushed into the engine. The hood looks like an upside down V. The front bumper was removed and the side front wheel panels were also damaged. This was a 1999 Protege LX. Is this a defect that the bags did not deploy?

I purchased a 2010 Mazda 6. The seat cover is changing, and is already showing signs of wear and tear. The car has 29,550 km. Mazda will not cover wear and tear. How is this, when the car is still new? It took me 7 months to actually have this done, and the dealer was not of much help, until I wrote a lot of e-mails to the management.Why is it that, in this day and age, warranty, or customer concerns are not dealt with properly. Mazda now tells me by email, that they are not responsible. Perhaps using substandard materials? They are now just duping their customers. Second problem is that my tires lose 0.5, to 3 lbs of pressure, within a two week period, per tire, but of course, Mazda is not responsible. The dealer had finally water tested, and found nothing. It is a slow leak. Doesnt any one offer customer service any more, or are they just passing the buck.I guess I have to do the leg work, and call Michelin. I also have to get the alloy rims checked. As far as the seat goes, well, I have to deal with it on my own, of course Im sure, they would have no problem selling me one. As a first time Mazda owner, take my advice, and do not buy this substandard garbage. GM Im coming back.

Two years ago I had my VVT valve and timing chain replaced because of extended warranty. Now, the timing chain is making noise again and I believe the same problem has come back. The turbo has also had to be replaced. No help from Mazda.

Just passed 24000km on the odometer and the brand new 2016 CX3 I bought a year ago has a complete transmission failure. I had to bring it into the dealership (Stoney Trail Mazda) in Calgary AB Canada for a period of 4 weeks. They had to replace the complete transmission which took 2 weeks and after the replacement there was still noises coming from the vehicle, they took another two weeks to find out what was wrong and was complete clueless. They told me they did further work by replacing the flywheel and a number of other parts.The dealership is making an effort and did fix everything without further cost to me and did provide a rental vehicle which I appreciate greatly. However, I completely lost confidence in Mazda as a company. Ive been a long time Mazda owner and the fact that the dealership is not stepping up to replace a clearly lemon/defective vehicle is really upsetting. This will be the last Mazda I will ever own. Stay away from the Mazda CX3!!!

I own a 2006 Mazda 6. I purchased the vehicle in September of 08 with 20,000 miles, and all remaining warranty in force. In June of 2011, the check engine light comes on, and the engine begins to make a loud noise. I immediately had the car towed to the dealer, who notified me the next day that I will need a new engine. At this point, the car has 42,000 miles on it. The cost will be $6,600 for a brand new engine; they will only provide warranty for one (1) year, and because my warranty was up a few months prior, they will not stand behind it.While speaking to somebody from the Mazda corporate office, I was given only given a “sorry about your luck” attitude. As a result of the cost, I sent the vehicle to an independent mechanic, who replaced the engine with a used engine that has warranty for three years. I was also informed that there is a well known issue with Mazda engines, but the company refuses to stand behind their product, or remedy the problem.I dont think its unrealistic to expect a vehicle to last longer than 5 years (that only has 42,000 miles, and with only 20,000 miles is mine). Clearly by just reading problems posted online, there are many issues with Mazda products. Judging from my experience, speaking to somebody from their corporate office who would neither allow me to speak to anyone with authority, or offer any resolution to the problem to keep a customer, I certainly will not be purchasing any of their products in the future, and I would advise anyone I know to look elsewhere.

My Mazda 2010 CX7 is at the dealer and it needs the timing chain and the turbo charger to be replaced. The car has only 39,450 miles on it and I have sent Mazda warranty department copies of oil changes much more than they required and they denied to fix these parts due to sludge in the engine due to lack of oil changes. I have changed the oil and filter in my vehicle approximately every 3400 miles of which Mazda requires at every 7500 miles. They are stating that it is not a manufacturer defect but lack of maintenance. This is false. It is all over the internet that similar problems have occurred time and time again with the CX7 from 2007. Now Mazda is refusing to warrant the work based on sludge. The car is defective and it gets too hot thats why if there is sludge, it builds up the car. It is not made right. The warranty states that these parts are covered up to 6 years or 60,000 miles. I am well out of that range at 3 years 39,000 miles. Mazda needs to address this ongoing problem and start taking responsibility for the defects.

The clutch on my Mazda 6 (bought new) wore out after approximately 10,000 miles. Replaced by Mazda Main Agents, this also failed after approx. 10,000 miles. Again replaced by Mazda Main Agent, and lasted only around 10,000 miles. Regularly serviced by the same Mazda Main Agents (except just once).I am 81 years old, have held a driving license for well over 60 years. For many years did all my own servicing, maintenance and repairs. You name it and I have almost certainly had it in pieces. The exceptions being gearboxes and differentials. (Never had one of these fail). I claimed reimbursement for these repairs, but was told it was due to my riding the clutch. Rubbish! when I learned to drive back in the 1950s riding the clutch was a sin because, in those days cars were fitted with carbon (graphite) clutch thrust bearings which being soft would wear out very quickly if one rode the clutch, modern cars are fitted with tapered roller bearings or simple ball races. I never wore one out but the ingrained lesson never to ride the clutch has stayed with me ever since.A letter later from them suggested that I was accelerating away from traffic lights etc. too hard, insinuating that perhaps I was a bony racer. In my 20s, 30s and 40s this MIGHT have been the case, but in my 70s and now 80s I am long passed such behavior. I have done everything required of me prior to taking them to the small claims court, including utilizing the facilities of Mediators but they still keep coming up with silly replies. The latest being that I have the clutch examined by an authorized independent company. They also said that this would be impossible because the parts were thrown away on being removed. I am about to write to them yet again informing them that I have, together with other items, both the clutch and the scored flywheel that was replaced in my garage.Advice to everyone considering purchasing a new car, DO NOT BUY A MAZDA without checking the record of service one can expect from your Mazda main Agent. If anything fails, it would seem that they will do anything to avoid recompensing one for anything failing. My claim will be made under the Customer Rights and Protection Act, under the section stating that any purchase should be fit for purpose and last a reasonable length of time. All the time that this correspondence has been going on, (several months) the worry and stress has had very severe adverse effect on my health. They have been informed of this but apparently consider it not worth their while to make any comment on it. Hopefully, if you wish, I will come back to you and let you know the result.

I want to report that I have issues with my CX-5 and I believe there is a design flaw. In my first week of purchasing the vehicle, March; the windshield cracked (18+) from a rock chip. It was then replaced and nearly two months ago, Thanksgiving time, another rock chip caused the windshield to crack (18+) so it was then replaced. Then recently this past Friday, a rock chip also caused the windshield to crack (14+). This car is not even 1 year old & the windshield cracked 3 times. I believe there is a design flaw with the windshield, or the process for making the windshields is not correct. There are cars on the road for over 10 years old which get rock chips and do not crack. There is a problem here.

CX5 with 105,000 miles. Started car, backed out of garage, proceeded to drive away and a loud noise just before the car died. Ended up pushing the car back to the house and into the garage. Spent a few hours looking over everything and could not find the source of the problem. Checked the oil and it was fine. Checked fuses, all were good. Checked starter and alternator, all good. The next day I looked under the passenger side of the vehicle and notice two drops of oil on the garage floor. Checked oil again and it was up to level. Followed a small trail of oil pooling on the dust cover (under the engine) and saw two jagged holes in the engine block just above the oil filter. I wish I could post pictures of the holes and block pieces. The engine block wall is VERY thin and not what you would expect. Mazda really went cheap on manufacturing these SkyActiv blocks! The car belongs to my wife and is out of warranty range so with $13k left owed on it, were screwed. One more thing to add is Mazda had already replaced the defective automatic transmission at 80,000 miles.

The Mazda vehicles we have owned were both reliable and cost effective.

I love this Mazda CX5. It is my third Mazda, with other cars in between. I love the wide front windshield, the power seats- which can go up and down, and the comfort and the overall look. It is really a great SUV.

I leased a Mazda 3, hatchback in August 2016. At my 10k servicing at the dealership, they indicated unusual wearing of tires. I asked for them to be replaced. They said no, it was a limited warranty on the tire. At 15k servicing, the same conversation. At 20k, the same conversation. Found out these tires on a new car, have no mileage warranty... at all. The dealership will not replace the tires. At 32 months of the lease and 22,700 miles they will do nothing. I like the car, but not the tires, and Mazda will do nothing, as the dealership watches a customer complain, and knows it is a problem. Others have complained about the same thing. I would not purchase or lease another auto from Mazda, or Groove Mazda, in Centennial. Really poor support of a customer. Not what anyone wants.

Had Mazda CX 5 for two years. First two years the car worked fine. Third year had to be towed twice. Ended up replacing the battery & service cost me over $300. Now today again it did not start and it is ticking like a bomb even when I disconnected the battery. What a disappointment. Not to speak of missing my several work days including today.

Mazda customer service is useless! They do not bother once you have bought the car! Stay clear, buy another make! Mazda keeps on making alibis and finally turns down customer complaints. Mazda installed a tail light that burned both tail light housing. I reported this for replacement but Mazda strongly turned down the request. They even used ego tripping words that means they are still untouchable and they can turn down any customer despite of their world renowned factory defects. Where can users effectively complain Mazda customer neglect? Please help! With the poorest after sales service, Mazda should not be in the car business. I have used Toyota and Honda for ten years and I have not had any traumatic experience that I have on my first month in using Mazda.

I bought a 2015 Mazda CX9 last year which is still under factory warranty. Recently the headlight went off and when approached the dealer they said the headlight was already replaced once by the previous owner but outside Mazda, which might have caused the assembly to go down, contacted Mazda customer service for assistance but it was the worst experience, even after multiple emails and escalations they denied to repair it under warranty. How can they justify the headlight replaced by the previous owner damaged the assembly, even if it is the car is still under warranty, they have no courtesy to customer, please stay away from Mazda.

I bought my 2008 Mazda CX-9 in 2010 with about 23,000 miles from a local dealer. I loved the vehicle until the past few months. My car is now 5 years old with 78,000. I have had regular oil changes and have done all scheduled maintenance since Ive owned it. I had issues with the tie rods (scary story as well) that needed replacing. I expect brakes, tires, batteries, etc. will need replacing. I even expect that at some point the water pump will require replacing. What I did not know, is that the water pump, which of course failed a month before Christmas, is in the middle of the engine. In order to replace this $159 part, the entire engine had to be removed. I was without my car for 4 days and the total bill was over $1700. $159 in parts and $1500 in labor ($105 per hour). I am of course out of warranty but the dealer said to call the customer service number, they will likely help. NOPE, not a dime. What I have discovered about Mazda is that MAZDA DOES NOT CARE ABOUT THEIR CUSTOMERS. I will NEVER buy another Mazda and I will be telling the world for the rest of my life. Mazda just doesnt care about their customers so think of that before you make such an expensive purchase.

I purchased my 2008 Mazda Tribute brand new. The first year (8 months after purchase), I noticed a sound in my car. I quickly took it to the dealer I purchased my car from. As soon as I pulled up to the dealership, the mechanic told me that it was a belt and was easy to fix at $150. He informed me that a lot of Tributes had been coming in with this issue, but not a big deal. I had it fixed. There were a few minor issues afterwards. Fast forward 2 years later, my car mysteriously would not start. I would have to catch a cab to work. When I called a mechanic to come out to take a look at my Mazda, it started (what!). This went on for about 6 months. I went on a trip to NY and once again it would not start. The dashboard cluster defaulted; cost to fix was $1000. I took it to a certified dealer and while fixing it, they informed me that I also had a transmission leak which would cost me $1500 to fix. At this time, a recall notice had been mailed and I was unaware of this issue. I needed my car being a single mother of 3; I had no choice. Fast forward to present day, 2013, about a week ago, my car started making loud noises. I took it back to the dealer I purchased my car from. Guess what! My transmission has to be replaced cost $3600 (really!) and I had to pay $100 for them to tell me that. Unfortunately, I was one of the millions hit with layoffs; no income. I called Mazda corporate and informed them that I was not aware of the recall notice sent out in 2011. The customer service rep informed me that there wasnt a recall and that I was misinformed. I informed her that I got the information off their website and from the dealership. She was not empathetic to my situation. I understand that my warranty expired. However, I feel that a recall should never expire. If you are aware that a defected part has been placed in your product, you have a responsibility to replace. I paid $17,000 for my car. With all the service issues, Im close to $7000 in repairs and towing fees - almost half the cost of the car. This is not fair to me and others, who work hard all our lives, especially when my car only has 75,000 miles and Im the only owner and now when money is nonexistent to me. Please do not purchase a Mazda. It’s a money pit.

I have 07 Mazda 6 with 85,000 miles. I am told by my mechanic that these engines are horrible and he has seen 3 in the last month that have to be replaced. Curious how many Mazda has seen in a month? Right side control arms (front) need replacing. Price by Mazda is more than double to repair than quoted by my mechanic.At 85,000 miles, I need new tires. This will be my 3rd set. I am a soccer mom not a tire burning teenager. I will never buy another Mazda again. I’m not sure if the box is checked or not checked but I would be interested in hearing from an attorney if there is a class action suit against Mazda.

My car started hesitating for a couple of weeks. After my car was diagnosed and serviced for the alternator and wiring, another problem was diagnosed, a leak under the intake manifold (PCV hose). After the tuned of $1400 plus paid out, I drove it off the lot and the engine light came on. I turned around and brought it back. On 10/19/11, they kept the car. The next day the tech advised me that he drove it for 10 miles and nothing happened. My car remained with them again. They cleaned the connectors and tested the solonoid valve and they said it was okay. I picked it up on 10/20/11 and the same thing happened. They kept it. I picked it up the next day. On 10/21/11, again the light came on after leaving. I went home and called them. The tech stated it would cost me another $400.00 plus. What? I stated they should fix it because the engine light was not the problem. I brought it in for the alternator and wiring. What happened with my engine light? I took the car and went to work. There was no light on and then, the light was on, etc. Oh and by the way, they stated to me the valve with an open and shut flap could stay open or closed and I should not worry. They were lax in that statement. Do they not understand its my engine light? I have had my Mazda 6 for 5 1/2 years and never had a complaint regarding maintenance and repairs from the Mazda dealer before. What is going on? Or, is it just the Mazda dealers in Lodi, New Jersey? If theres a class action suit in the making, Im in.

I purchased my 2013 Mazda 2 from Daytona Mazda Mitsubishi back in November of 2015. I registered the vehicle with Mazda USA online since I live in Tennessee and the car was delivered to me by the dealership. I have been having significant issues with the steering and saw that there was a recall sent out by the National Highway Transportation Safety Administration back in 2016. I have sent the dealership and Mazda several emails over two years. They have chosen to ignore.

I have a 2008 Mazda 6, 2.3 Sport with 68,000 miles on it. The engine receives regular oil changes and has never been low on oil. Recently the engine started making a knocking sound at about 2500 rpm. The sound got worse and it would appear that I need a new engine at a cost of around $6000. I dont see how this could happen on a product that is less than 4 years old that has received regular maintenance. Mazda is a joke but worse than that is the fact that I have recommended this brand to my father and friends (two of them now own one). I really dont want to invest any more money into this car but it isnt worth any money without being able to drive it.