I have trouble with my heater when it is minus 12 or more. It may take 10 miles for the blue (cold) light to go off and may come back on again. If colder may not heat at all.

Yes, my wife and I have gone through five Mazdas in the course of fifteen years. We used to purchase European cars exclusively, but have since jumped off that ship! Quality control issues abounded with our European luxury cars. Anyhow, this is a Mazda review. First off, let me just say that people are most adamant about getting their voices heard when they are upset; it is human nature to complain. However, it isnt often that we will write home about positive experiences unless they were truly out of the ordinary.On that note, this has been my experience with Mazda in the past fifteen years. My wife and I purchased our 2001 Protege MP3 brand spanking new, off the lot, in late 2000 after our BMW 325s engine failed completely. We had the MP3 for about five years and clocked in 260,000 miles. In that amount of time, the trunk started to retain water after 50,000 miles. What did we do? We removed the plugs in the trunk to let water out; PROBLEM SOLVED. At around 100,000 miles, a clunk started to appear in the rear end of our MP3. As it turns out, the bushings were bad on the rear sway bar. We upgraded to polyurethane and problem was solved. At around 160,000 miles, the rubber intake hose developed a crack so we installed a cold air intake. PROBLEM SOLVED. In 2005, we were t-boned when a motorist failed to stop. Our poor yellow MP3 was totaled; it went to automotive heaven and was dearly missed. Overall experience with the MP3: smiles every time we drove the car. The MP3 did not have the best fit and finish, had a harder sport-tuned suspension, and had more road noise, but we felt so connected to the car each time we drove it. We decided to purchase a brand new 2006 Mazda6 S (V6 manual) off the lot after the death of the MP3. We loved the little 6, which was roomier than the MP3 and much more upscale. The double wishbone suspension made U-turns a hassle, but boy was it fun to take around twisties. In 2009, we decided to purchase another vehicle so we opted for the 2009 Mazda6 GT, which- unfortunately - was only offered in an automatic. The 2009 was certainly more of a blast in a straight line (much more hp than the 2006) but was somehow lacking in overall driving connection. Additionally, Mazdas decision to switch to MacPherson struts somehow made the car feel more tame.After clocking in 89,000 miles on the 2009 MZ6 we traded it in for a used 2007 Mazda5 (only 12,000 miles and a manual transmission! ) in the summer of 2012 because our family grew to a size of four (two more kids) overall. In the fall of 2013, the Mazda5s thermostat went out, so that was a $40 fix and 30 minutes of my life taken away. Afterwards, the throttle body on the MZ5 gave out on us in 2014 at 95,000 miles. It was a $180 purchase for a new OEM TB, plus $15 for new coolant and 20 minutes of my life. It was around this time that we decided to purchase a ‘14 Mazda3 Sport (manual) in February 2014 because my wife and I absolutely fell in love with the cars aesthetic. We drove the car out the lot at $21,500 with huge smiles on our faces.It is now February 2015 and we still have our 2006 Mazda6 S (128,300 miles), 2007 Mazda5 S (112,200 miles), and 2014 Mazda3 S (3,111 miles). In the years that we have owned the 06 Mazda6, we have only had to change the oil, brakes, tires, and coolant. NOTHING MECHANICAL BROKE DOWN. As for the Mazda5, the biggest issues were only the thermostat and throttle body, which set us back less than $300. The 14 Mazda3 is still too new, but no issues have arisen yet.Overall, our collective experiences with our Mazdas have been very pleasant. We conducted extensive reviews before our purchases and we had realistic expectations of Mazdas flaws in their cars (bumpy suspension, increased road noise, etc), so not once did we feel cheated by Mazda (or anyone else for that matter.) However, for every day that we drive our cars, we love the experience. Sure, they arent Porsches or Ferraris, but for the money, they were certainly a pleasure to drive. Plus, can you fit five people and 30 cubic feet of cargo in a Ferrari? I think not. This has been our experience with Mazda. Who knows, we might be outliers in Mazdas brand quality? We intend on getting the ND Miata soon as well. I hope this review was helpful.

My 2007 Mazda 6 4 cylinder engine failed with only 107,000 KM. This was 7000 KM after my warranty expired. The whole engine needs to be replaced as it was a catastrophic failure. I had fully maintained my car at the Mazda dealer, changed the oil on schedule every time and had only Mazda technicians working on my car. Mazda Canada would only cover 33% of the replacement engine. This will be the last Mazda I ever buy, very displeased with Mazda Canadas lack of concern for their own reputation and customers.

2012 Mazda 3 6 speed with Skyactiv Transmission problems - This car had 180 miles on it when I got it; it now has 2000. From day one, I have experienced problems shifting into 1st gear, where it just plain and simple will not go into gear. This happens whether the car is cold or warm. Also on 2nd gear and reverse. It sticks in almost every gear. It clunks loudly when putting the car into 1st gear initially and when going from 1st to 2nd. It also accelerates on its own when I am both shifting up and shifting down. I have almost hit someone at a stop light and while sitting in stop and go traffic because of this issue. It happens every day, intermittently. I feel very unsafe driving it. Mazda has said that they will contact the dealership and speak to them, because the dealership will not confirm nor deny that these things shouldn’t be happening, which is weird seeing as the car is brand new and no brand new car should ever refuse to go into gear nor drive on its own. I had a 2004 before this with zero problems and I regret buying up. I am very unhappy and in danger.

Over the past month both my husband and I have been shopping for a new vehicle. Since we both have very different needs, it has given us the opportunity to visit multiple dealerships including Volkswagen, Hyundai, Jeep, Honda, Subaru and Mazda. Driving a variety of vehicles. The Volkswagen, Hyundai, Jeep, Honda, Subaru experiences were all pleasant. WITHOUT exception each of the sales people followed up with us with either a thank you email or phone call and WITHOUT exception each of those dealerships offered us water or soda while we were looking at the vehicles - particularly nice given the heat-wave weve been having. Now to the Mazda dealerships. Please note I use the plural. That is because my husband truly was interested in a Mazda 6. We have visited three dealerships in two states and have encountered the same outdated sales practices in all three places. I am not a mathematician but it seems statistically improbable that these practices largely abandoned in the industry would be independently retained by three separate individuals. It seems more likely that the corporation itself still encourages these practices - salespeople accompanying test drives? Sales managers insisting on speaking with you before you leave? Continuing to try and sell you a car youve expressly said you do not want? Frankly, I am doing whatever I can to encourage my husband to buy the Accord Coupe 6 cylinder. I love the car, the salesman has been wonderful to deal with and I dont have to dread what comes next even if we were able to buy the car.

Owner of 2 Mazda 3 2016 & 2015. Great vehicles. My wife and I love them. Great gas mileage. No problems at all after 66,000 miles. Mazda come a long way after split from Ford. Waiting on the cx5 Diesel. We are going to trade the oldest one. Great job Mazda!

I purchased my vehicle 2 years ago and just recently got to 20,00 miles and had to have the rear disc brake pads replaced because they barely passed inspection. I called the customer service number and they said they would gladly replace them free of charge if I went back to the dealer immediately that day to get it done. I then learned that this is a flaw that some of the CX-5s have including the current models. I leased my vehicle so I will be returning it before the 40,000 miles when it will probably need them again. It is expensive to replace them every 20,000 miles when they should last at LEAST 40,000 miles. If I owned this vehicle who would have to keep replacing them when they wear sooner than they should, ME!!! That is an expense I can not afford.I also have an issue that when you open the back hatch there is not enough light to see what you are doing. I like the way the car handles in the snow, which is why I leased it to begin with, to see how well it did. I like the car and would love to buy another when my lease is up but I dont know if I will because of the expense of replacing the discs every 20,000 miles.

Mazda MX-5 drain system design flaw. Mazda NA does not care. I had a very similar experience to previous post by Daniel of Palo Alto, CA on Feb. 2, 2011. Mazda North America customer service seems happy to lose a lifetime of customer loyalty for a $10 parts and maybe $100 labor fix that was a known issue since mid-production year 2006-2007. I should have been notified or the quick fix should have been done at one of the many visits to the dealership I had between 2008 and 2010 (over $16k in invoices over those years). I cannot begin to speak how angering it was that customer service insisted the entire Mazda NA Operations does not have access to Technical Service Bulletins (TSB), and therefore it would be up to the dealership to cover the fix for a manufacturing design flaw if they desired. I told the rep that the dealership actually pointed the other way citing that Mazda NA has to decide to cover it free of charge since it is not the dealership that designed the drain system. I told the rep that I want to speak with another more experienced agent or a supervisor to confirm that. The rep flat out flipped the script citing, No. No other agent or supervisor can help you. I am sorry you do not understand that. I am sorry that you interpret what I said that way. I am sorry that no one here can help you. I am ending this call now. Are you serious?! Are they trying to hurt market share? I personally will not be buying a Mazda again unless I have disposable income for a disposable car. The damage to their reputation in North America has been done in my eyes.

In a nutshell - 2002 Mazda Tribute, bought second hand. Transmission done by first owner, then we had to do it. Drove fine with only the infamous Mazda transmission complaint. Then one night in 2010, at midnight, we notice flames outside our second floor window. Jump out of bed and yell the car is on fire in the driveway, next to the house. Right next to the house. Fire dept. is called but takes a bit to respond. My then teenage son grabs a hose and attempts to keep the fire at bay until they arrive. Dark soot over everything, including the inside of the house. The last time I had driven the car was at 7:00 that evening less than a mile both ways. It was like spontaneous combustion. The next morning, we immediately called to have the eye sore of a car removed. Besides the filth that was all over the driveway and being tracked into the house, as well as the nauseating, charcoal, fire smell that permeated the air, the burnt out car looked entirely out of place in our neighborhood. It made us look like derelicts! It was like who have you irritated lately. We had no insurance except compulsory. Fire dept. wrote a report but came to no conclusion as to the cause. We were left wondering why? End of story? Think not! Beginning of 2012, we began to receive recall letters from Mazda, and we just threw them out until June 2012 when we decided to read one. Well, were we surprised! The bottom line was that if the recall(s) were not completed, the car could and would go on fire. Here is their disclaimer at the bottom of the letter (seriously): Mazda strongly recommends parking your vehicle as far away from your home as possible until you get recalls done because it may go on fire. Great, now they tell us. Before Mazda accepted responsibility for their little secret(s), they jeopardized our home, our other car, our family, and our life by negligently allowing the Mazda Tribute to remain in our driveway, next to the house. Not to mention the fact we were using the car everyday! Are you kidding me? Mazda asked to please take the car to the dealer for recall updates. After a couple of these letters I called the number indicated in the letter and recounted our story. Yes, wed love to bring our car in for these recalls except two years ago, when you apparently were still in denial, that car burnt up and nearly took our home and us with it. What do we do now? They(?) listened sympathetically and recommended, as well as provided the number for Mazda in Modesto, Ca, their mediation dept. My husband called and they told us to gather fire report and anything else we had to evidence the fire of the 2002 Mazda Tribute. My husband sent everything certified mail and as we didnt hear back, we called this assigned mediator. Well he really needed pictures of the burnt vehicle. How do I know that you didnt set it on fire? Okay genius, it makes a lot of sense to set a car on fire with no insurance less than fifteen feet from your home. The car purposely was removed expediently due to environmentally caustic conditions and the fact we were now down a car as we had no money to replace it, and who needed to see the skeleton reminder, let alone take a picture. Like salt in a wound. Final word from Mazda mitigation representative (they obviously think (and get away with it) that it is acceptable to investigate yourself). Surprise - no can do. Not enough proof! Well, the fat lady isnt singing yet. We will continue our quest for parity from Mazda of North America. All attorneys are welcome to apply. (To see what happened to some poor families as they watched their homes burn down and their family pet(s) perish, Google Mazda cars that go on fire.)

It has been a great vehicle so far and its comfortable to ride in. I love how I just need the key fob in my pocket/purse and can lock/unlock with one touch and a key is not needed to be placed in ignition. It is very dependable. It is also very comfortable and fun to drive. I chose this for the third row seat to upgrade from the CX-7 I owned. I like the leather seats, sunroof, rear view camera, keyless entry and driving and fold down third row seat. But I would like for it have Apple CarPlay, more leg room in third row, seat coolers and better softer leather seats like previous CX-9 models have.

Two years ago I had my VVT valve and timing chain replaced because of extended warranty. Now, the timing chain is making noise again and I believe the same problem has come back. The turbo has also had to be replaced. No help from Mazda.

I have problems with my Mazda 2 Zoom-2012. The battery had to be changed by the Distributor in Costa Rica as it died after 2 years. Now, after two months with the new battery, the car does not function.

My name is Aubrey **** and I have been a Mazda driver /owner for the past 20 years. I am now the owner of a Mazda CX-7. My previous vehicle was a Mazda Tribute. Mazda is an easy sale for me. Since getting my first Mazda, the only thing I have needed to let the sales person know is how much I need to spend and the main features I am looking for. I have never had to write a letter like this before since all my previous Mazdas were excellent choices. However, I have to express my displeasure with this vehicle. I will attempt to express all the features with which I have been having problems over the past few months since I have acquired this vehicle.Wing Mirrors. The CX-7 is a cross between the ordinary car and the SUV. The wing mirrors are much too small for this vehicle and presents quiet and enormous blind spot. I have had a number of near misses since acquiring this vehicle!Automatic Transaxle Control. This Transaxle control is causing me trouble due to the design. Most automatic vehicles only requires a push of a release button and pulling the lever straight down into the required position. In this vehicle, there is no button. However, you have to maneuver your way around a number of grooves in order to get to a desired position. This gives the impression of a manual stick shift which to me seems like a backward step in the design of the vehicle.The Radio. The Tribute I had before the CX-7 had the feature in which was able to continue to listening to the radio when I got to my destination even after switching the engine off until I exited the vehicle. The CX-7 is lacking this feature which I find a huge drawback as it is a newer model.The Climate Control System. Safety is a very important aspect when driving. Most vehicles are designed for the drivers to keep their eyes focused on the plethora of things happening on the road at every second and features which distract from this should not be present in the vehicles. In the Tribute, with regards to the climate control system, there were five (5) buttons to select your preference of either the defroster, defroster and floor vents, the dashboard vents, the dashboard and floor vents and the floors only vents . This made it so you only have to take your eyes off the road once to select the mode you need. In this vehicle there are two (2) buttons, one for the defroster and one for the other modes. Therefore this makes it so that it is fine to select for the defroster however for the other modes, you are required to take your eyes off the road multiple times in other to be sure of the exact mode which was selected, as the second button needs to be pressed numerous times depending on the desired mode.Bluetooth. It is the law that persons are no longer allowed to hold phone in order to have a conversation when driving, so Bluetooth should not be thought of as a bonus feature in modern vehicle but a standard feature. This Bluetooth is seriously flawed. It rings, I answer but there is no sound. I cannot hear the person nor can they hear me. I hang up and the entire display goes blank. The radio goes out and the time resets itself. After which, I have no radio and no phone for days. This event occurs on a regular basis, it corrects itself, after which the phone will ring again and the whole incident occurs all over.Indicator. The Tribute I drove before had the indicators neutralized after 60 seconds. So if I was at a stoplight waiting to go left or right the indicator would neutralize and I would have to put it back on. This a great feature to have as when changing lanes on a high way the CX-7 keeps the light on where as the tribute would neutralize after a minute. It is very irksome for driver to be blowing and swearing at me on the highway for not changing lane as is being indicated. In conclusion, I have to confess the CX-7 is a step back into the past and I would happily trade it for a tribute with the Bluetooth and the heated seats as it is my opinion that I have been downgraded in my move from the tribute to the CX-7. My number is **** I would appreciate if someone from the costumer service could call me and we could find a common ground in which to settle this matter hopefully within the next week.

I own a 2005 RX 8. Kept up with the oil change and maintenance of the car, I seen that Mazda was doing a recall on the motor and wanted to know how could I get my car into the program to get a new engine. I love my car and will never part from it. Ive found water in oil stick and even though it hasnt ran hot would it be a problem to have a new engine in my car? Please email me at ** for more info on this issue. Thank you.

I bought my car May-2018 and today February 2019. Drove the car so far 7500 miles. Tried every gas recommendation by MAZDA and the dealership and still until today car won’t give me more than 19.5 miles per Gallon which is sad. I still the window car sticker 22 city, 28 highway combined 24 and still no joy... even though all the miles on my car are highway mile and never speed or push car to limit. Mazda corporation should be sued over false advertising their MPG.

This car is extremely dangerous. It’s all touchscreen, and the numbers and letters for heat, music and air conditioning are so minute you can barely see them. Wtf??? Why not knobs. Are your engineers stupid, I have to date almost been in 2 very bad crashes due to trying to just turn on the air. I also hate the touchscreen for the Internet connection using my phone. This is ridiculous and so dangerous. I made a mistake buying this car.

I purchased a new Mazda CX9 in 2008. It was delivered in June of that year. Since then, my husband who is a mechanic has performed the oil changes and tire rotations. We had our local garage perform the maintenance. My car, at just over 3 years, just crossed the 60,000 mile mark - 60,508 to be exact. The drive train failed. I do not understand how a car could be running fine one week and as soon as it crosses the magic number it can not run. My husband spoke with our dealership, and they wouldnt even discuss options that he could look into himself. Now I have an undriveable piece of metal sitting in the driveway, while I try and pull together the several thousand dollars necessary to make it run. I am very disappointed at the lack of assistance and customer service from Mazda. I would very strongly recommend not buying a new vehicle from Mazda ever. Any company that will promise you the world and then basically thumb their nose at you should not be allowed to operate.

I bought my 2004 RX-8 car and it has about 98,000 miles on it. I got it in October 2011. I took very good care of the car. I let it warm up, worked the engine properly - all youre supposed to do to this special engine. Now, here it is on June, I am driving down the road, and the car, without a warning, just dies. I have a blown engine just like that. I am furious. If Mazda has known that this issue randomly happens with its cars, why isnt every single one that suffers from this defect gets replaced? I am now deep in debt, 104,000 miles and 9 months in a 5-year loan on a car thats virtually garbage. Please help someone.

I love this Mazda CX5. It is my third Mazda, with other cars in between. I love the wide front windshield, the power seats- which can go up and down, and the comfort and the overall look. It is really a great SUV.

My wife and I were in the market for a vehicle the summer of 2011. We had a check from our institution in the back pocket so we went searching. Our search starts with the Toyota Venza (new), and the Infiniti Q35 (pre-owned). We visited approximately 5 dealerships the weekend previous to July 4th, 2011 - a lot of test drives, a lot of negotiations which were close, but not as satisfactory.After not moving the needle as much as we had desired, my wife has an idea to check out the dealership of Mazda in Huntington Beach. We look at the Cx7 & Cx9 (new) and after test driving a few, she decides to look into the Cx7 as she was previously unfamiliar with the vehicle. After mulling options over (blank check was good for up to 40k in financing, 4.1 APR) she decides to purchase the Mazda (24,900). We select a model, which has 13 miles on it - and though others (Venza, Infinity) were her chief desire, she believes that the decision was a good, more economical one. We (she) purchases the vehicle July 4th, 2011.One month in, the front driver tire blows out on the 55 freeway in Costa Mesa. The car is driven to the dealer the next day - to have a tire placed on. The price was surely surprise surprise - $250.00. We push to know why the tire was so expensive, its because the size is new for this size vehicle and theres one maker of the tire. Bridgestone. We pay for it begrudgingly, and go about our way.Fast forward to February 6th, 2015, a shade over 3 years, 6 months of owning the vehicle. The vehicle history is good, maintenance is excellent (my wife is a therapist for children with autism so thats why vehicle choice was extremely important - traveling client to client in administering therapy sessions) and without warning, she cannot reverse. She can drive forward, yet is losing power when the automatic attempts to shift from 1st to 2nd gear, so it jumps from first to 3rd.We take the vehicle to Browning Mazda in Cerritos and we are advised that the transmission needs to be replaced (3,200). 3 years 6 months 64,262 miles, excellent maintenance history, & this vehicle needs a NEW transmission? This felt like a terrible joke. The power train warranty? 3y/60k. Expired just over 4,000 miles ago. If theres an engine issue, we usually receive a warning (ie - check engine light flashes on when the oil hits around 3,500) - yet for a failed transmission the vehicle took a dump without warning.We contact Mazda (corporate) & are advised later in the day that they would pay half of the ticketed amount. Thats still egregious as there wouldnt be a vehicle sold if most buyers knew that at such ridiculous low mileage, the transmission would fail them. We retrieve the vehicle and have it looked at for two more opinions and apparently there are no codes indicating the transmission is bad, not to mention the fact the transmission itself is indicating itself being bad simply by the test drive.One transmission mechanic wanted to advise us that Mazda contains many Ford parts, including the transmission and the parts itself. He opens a book, shows a Ford Escape transmission cover (as an example to start) & shows the transmission cover for a Mazda Cx7. Same shape. Same size. Same diameter. The only difference was the material each was made out of. He also advised us that Ford held a controlling stake in Mazda for a very long time and that Mazda in engine make up is similar to many Ford vehicles.Im thankful for such insight as now, my wife, shes back to square one. We will just take it on the chin, pay the dealer, trade it in and get into the vehicle she wanted to originally (Toyota Venza) as it has a powertrain of 7y/100k, and we have another blank check and a few we are willing to pay more of a premium for now as opposed to settling (which appears now, that we did).My advice, if you could help it remain in a Toyota (I drive a Lexus and plan to remain with Toyota) or Honda (my wife bought a Civic new in 2001, drove it to 2011 without issue, netting 170k miles before selling to a UCI college student, then purchasing this Mazda vehicle). If my story helps you even a little bit, I am definitely thankful. This experience feels completely underhanded and we feel hoodwinked.

My Mazda Tribute caught fire sitting in my driveway due to a recalled ABS Module failure. Mazda admitted blame after over a week and said they would fix my car at no cost to me. After eight weeks of constant battle with Mazda USA and Hiley Mazda of Huntsville, Alabama, I was told my car was ready to pick up. The repairs of the car are a complete mess. The badly burned brake lines were not replaced and the badly burned wiring harness was spliced back together in pieces. They didnt even match the insulation colors to the existing wires and mismatched the wire size! After two more weeks of arguing with Mazda Customer Service Center in Irvine California, I was told by telephone call that Mazda engineers reviewed the photos I sent them and determined the repairs were Just fine, but they would gladly add some more electrical tape to the harness if I would like. I demanded to talk to someone in higher authority and was denied. I asked to have a report of their findings in writing and was denied. I just took my car to an independent repair facility for inspection and they agreed with my complaints 100%. Their estimate to repair is going to cost me and my insurance company $2600. Mazda is the most dishonest company I have ever dealt with in my life. I will never purchase another Mazda as long as I live.

Been very happy with the Mazda 5 for the most part. It drives well, is not too expensive to run, and has not needed many repairs. Also fits nicely into our very tiny one-car garage, which is a definite plus. I choose it because the storage area could hold all of the items I knew I would need to carry there, which was the main reason was shopping for a new vehicle. But I dislike that there is only one keylock, on the drivers door. To open any of the other doors, must first open driver door, then use inside controls to open rest of doors.

I bought my 2010 Mazda CX-9 Touring AW Drive new. Around 17,000 miles the car started making popping noises at take off and when reversing. We took it to our authorized dealer. They called and said they didnt hear anything, after driving it several times. Drove the car some more and sound got worse. Took it back in and they told me it was my brakes. They changed a cylinder in the brakes but the technician couldnt get the brakes to work after changing it. They had my car over a week. Got the car back and the noise was still happening. I continued to drive it. One night, my husband and I had people flagging us down to stop. We had flames shooting out the back end of the CX-9. The fire department came quickly and put out the fire. Vehicle was towed to dealer. They found the transfer case had leaked out all of its sludgy oil. Mazda corporate technician was brought in to look at the case. It had 27,000 miles and still under warranty. The transfer case was replaced and the dealer had my car another 5 weeks. A warning light came on during the fire or before. Now, at 110,000 miles the car started making a loud whining noise after reaching 40 mph. I took it right in. After 2 weeks of having my car the dealer said it was the transfer case and a wheel bearing. I assumed they were fixing it and 2 weeks passed again. They called and told me it needed a new transmission now, too!! I have to have it fixed but will trade it ASAP!! They have had my car for almost 6 weeks. Called Mazda Corp. and they refused to help at all. They said since one transfer case was replaced by warranty that even if the car was recalled, I couldnt receive another part. I would have to pay out of pocket. Mazda knows there is problem with the transfer cases and knows it can lead to transmission failure but they refuse to recall the vehicles affected!

My 2005 Mazda 6 broke down along side road. The engine only had 40,000 miles on it. I called Bob and he told me to have it towed there and hed take care of me. I was later told that the engine blew but as his crew looked at it, they verified that the engine and oil was clean. He said hed call regional and see what he could do for me to get the engine repaired or replaced.After several weeks of run around, I was finally told that it was going to cost $90 for the service team to look at the engine. I was then informed that he could put a salvaged engine in for $4,000. I about freaked out--$4,000 for a used engine that came with a mere 90-day warranty? I called Mazda headquarters and was told that I shouldve bought an extended warranty. I told her that she was crazy as no car costing over $20,000 should have a blowing engines with a mere $40,000. I then asked if Mazda would help out by paying for the service or the engine--or at least half, so that I could get the car back working. She told me that Bob offered me a great deal and I had refused him. I told her what he offered and $4,000 for a used engine plus other parts as needed didnt sound like a good deal to me at all. I asked her, If it was you car, would you not expect Mazda to stand behind their product and assist? She told me that Mazda stands behind their products and I shouldve purchased the extended warranty. After reviewing the Internet, I found out that Mazda 6 engines seem to have a lot of loss of oil or blow out problems. I always thought Mazda was a good company but I know Ill never purchase another. Ill make sure that everyone I speak with would hear about my experience with the vehicle, the dealers run around, and the arrogance at Mazda HQ in California.

My husband and I traded in a BMW X5 for a Mazda CX7 (year 2007) last year, 2011. We decided to go with Mazda CX7, because we believed it would be a reliable family car that would also be affordable to maintain, and is fuel efficient. We purchased our Mazda at a private dealership and purchased the top coverage warranty since the car was a 2007 model.Earlier this month, my husband took the car to the warranty approved maintenance shop for an oil change, where he was informed by the mechanic that the car needs to be repaired due to VVT damage, and that we cannot drive the car until the part is ordered and repaired. At first we were told that our warranty will cover the repair work, but it will take approximately 2 weeks for the VVT part to come in.It has now been nearly three weeks, and my husband and I still dont have our car back, since the VVT part is on backorder all over North America. We are both working parents of a two and a half year old toddler who needs to be taken to daycare every day. The CX7 is our only car, therefore in the past three weeks; weve had to rely on friends, co-workers and now a rental car to make it to work and our daughters daycare. The rental car is costing us a lot of money, and neither our warranty, nor Mazda is willing to cover the rental car fees. We have no estimate as to when the VVT part will arrive for our Mazda CX7 and no way of getting around. We are financially unable to continue paying for the rental car.Having said all that, I am extremely disappointed and angry with Mazda. It seems that VVT (variable valve timing) part is now a known problem with Mazda CX7, so this is a faulty VVT problem that Mazda is aware of, yet no one we spoke with from Mazda is willing to show any compassion for us. Mazdas response to our problem is simply that since we dont have proof of enough oil changes (weve only had the car for less than a year), and we dont have our extended warranty with Mazda, therefore its not their problem. Ive obviously been mistaken by trusting Mazda for making a reliable car, or showing any social responsibility and compassion to their customers.

The Mazda vehicles we have owned were both reliable and cost effective.

I bought a Mazda CX-5 cross over SUV in March. Overall - I like the car. I paired my Blackberry phone on AT&T to the Mazda system and I can make and receive wireless hands free calls - works well. When I receive emails I get a message that asks me if I want to download them for display on the LCD screen. When I click OK I get a message saying they can’t download the message and to try later. But of course there is never a later success. Has anyone seen a correction for this problem from Mazda?

CX5 with 105,000 miles. Started car, backed out of garage, proceeded to drive away and a loud noise just before the car died. Ended up pushing the car back to the house and into the garage. Spent a few hours looking over everything and could not find the source of the problem. Checked the oil and it was fine. Checked fuses, all were good. Checked starter and alternator, all good. The next day I looked under the passenger side of the vehicle and notice two drops of oil on the garage floor. Checked oil again and it was up to level. Followed a small trail of oil pooling on the dust cover (under the engine) and saw two jagged holes in the engine block just above the oil filter. I wish I could post pictures of the holes and block pieces. The engine block wall is VERY thin and not what you would expect. Mazda really went cheap on manufacturing these SkyActiv blocks! The car belongs to my wife and is out of warranty range so with $13k left owed on it, were screwed. One more thing to add is Mazda had already replaced the defective automatic transmission at 80,000 miles.

I took my Mazda Soho for a service. They told me its the airflow meter, so we bought a new one. But it was still the same. Then they said its the other one. Still it does the same. Now they say its the petrol pump. I am so frustrated.

Please let it be known that I nor my family will EVER be buying another Mazda ever again and I will be making it very public about how Mazda “helps” their customers. I leased a 2016 Mazda CX-5 after thinking it was the best decision for my family. I am now 8 months pregnant with my second child, have had the car for less than 2 years and the display screen is glitching. I found out it needs an infotainment display screen that will cost me $1200+. This is a MANUFACTURER issue and according to dealerships a known issue with these cars. It’s nothing I did and Mazda’s response back to me was, We can cover most of it but you will still have to pay about $400. So let me get this straight. I am LEASING and planned on financing what was at the time a brand new car in which a display screen went in less than 2 years which is a manufacturer issue so I cannot check any maintenance, no radio, etc. and I’m ** out of luck with getting it fixed? Great job Mazda. NEVER AGAIN.

I own a Mazda 6 2007 model. I have been very displeased with both quality and reliability of this automobile. The problems I have had: interior roof light fell out, clips on light broke, coil pack shorted, catalytic converter, A/C compressor, rod bearings (ruined engine). My family currently has 5 Hondas, 2 CR-Vs and 3 Civics and all bought new. Together they have over 600,000 miles and other than wear and tear items (tires,brakes,oil filter), have had zero problem. Honda also has excellent customer relationship department at every dealership I go to. Advice to everyone, when driving down the road, notice what brands you see the most (in parking lots, on the road) and go buy from them.

My wife has a 2007 Mazda CX-7 (rated in Consumer Reports as a Used Car to Avoid) that she purchased new in 2007. Over the past year, she has had instances where it begins to make a terrible noise around the front end and when she checks the tires, the lug nuts for the front drivers side tire are loose to almost falling off. She has had this looked at by multiple car repair and tire specialty shops and all have told her nothing is wrong with the studs or the nuts and they just werent tightened properly. The last time it was looked at (just a week ago!) the mechanic was planning to replace the studs and then notified her that there was just a build-up of rust/corrosion at the base of the studs that wasnt allowing the nuts to tighten all the way. She just called me a few minutes ago in tears because she once again heard the terrible noise, got out and checked the tire and four nuts were almost off! Would love to know if this is a problem other CX-7 or other Mazda model-owners have experienced. Very frustrating!

Deceiving with its looks! Dont be tricked by poor quality product and expensive after service fixing. Feel bad for the body designer, talent wasted on rotten interiors. 2014 Mazda 6, replace batteries every 8-10months. Inside plastics falling off. Exterior plastic bumper covers falls off 3 times, forced to glue on. BT audio problems, and now... Transmission failure! With every single service encounter, service folk says its normal to have battery replaced every year and a half and then changes story to a Year and now. Under a year... Poor customer attitude. Service folk highly unprofessional. Biggest regret to trust this brand. Stick with Toyota or Honda. Want nice looks, wait and save for better.

I purchased a Mazda RX8 in 2004. Since the date of purchase, I have been experiencing many problems with the vehicle. To this date, the vehicle only has 40,000 miles. If the vehicle remains idle for 3 days or more it has to be towed in for repairs. The dashboard panel goes blank. Now, the dealership is telling me the cause of the problem is the engine failing compression test and thats a cost for the consumer when I have complained about the vehicle since day of purchase. Records shows each time the vehicle been in the job. The vehicle is practically new.

Bought my Mazda brand new in 2008. From day one, until 37k miles, not a single hiccup or fault to be had. Then my power steering shut off one day and I called Mazda and they immediately issued a recall and had it replaced the next day. And at 70k miles, there was a recall for a faulty ground on the wiring harness for the windshield wiper motor. Ive never felt safer in a vehicle. This Mazda has been FANTASTIC and I honestly couldnt recommend a better car for the money.

Had many problems from the start, dealer service was no help. Things kept getting worse. When I got it tire psi was at 49 psi, should be at 29. Adjustment cams on control arms off zero so toe in front back out of alignment, wears out tires fast. When I locked car the gas door pops open. Tables constantly reboots when it’s driven in the rain or when it’s washed, there’s a terrible film on the windshield and it’s pitted. One mechanic says it looks like a new muffler was put on, the body sags about an inch left rear wheel and clanked until a friend fixed, still sags a little at 22,000 miles. Lose inside panel. Overheats when idling. Dealer service is horrible, been to 5. Refused to refund extended maintenance. Dealer cashed my refund from Warrantech, kept money. Warrantech sent me a second check and then the dealer wants me to give them that money so they can take their cut and send back to me. Mazda North America is no help. There are other problems. This is my third new Mazda lemon.

2012 CX9 Transmission failure. I bought a new CX9 in 2013, primarily because we wanted a reliable car for my wife. It was a good car up until about the summer of 2019 when the transmission started to shudder in 5/6 gears. With only 118K miles, we took it to the dealer and they confirmed the torque converter was bad. So I was 18k miles past my extended warranty mileage and I was told it would cost me $3600 for a new transmission...and could be more if the front transaxle has issues. This was our first Mazda and we are so disappointed in the quality of these cars and with the response from mazda...which was no response. Ive owned many cars and never had any transmission issues of this magnitude. So going forward, I will only buy Honda or Toyota cars. Mazda should be ashamed of putting out this crap to consumers and sticking them (us) with a bill that we cant afford.

My wife purchased a brand new Mazda CX-3 GS and after just over 6,700 kms, when put into Drive it would take anywhere from 6-12 seconds to engage and move forward. It didnt even make it to the first oil change! We brought it into Regina Mazda and they were able to duplicate the problem. We were told that a new transmission would have to be ordered. However, they couldnt give me any sort of a timeline and couldnt locate any available assets in their system. Its been almost a week and we havent received any update from the dealership. We were given a Mazda 5 for a loaner but had to return it as it was their shuttle vehicle and then received a 2016 Mazda CX-5. Still waiting for update. :(

I replaced my 2002 Mazda Tribute plugs (about 85,000 miles) with new ones. 2 /12 months later my first plug blew out (#6) and took the coil pack with it in the front head. I had an insert put in. Only 2 1/2 months later and another plug blew out (#1 I think) in the rear head. Jesse of Scappoose, called the complainants on this forum morons because we want to blame someone else for not putting in the correct plugs. What an idiot. I have replaced plenty of plugs in my day. I used regular plugs that are specified for this engine, nothing fancy. They are gapped and I use anti-seize compound on the threads. I hand tighten the plugs. No cross-threading is occurring.My theory on what happened is the stress of removing the old plugs weakened the surrounding metal and causing the new plugs to blow out within a short period of time. My repair is taking place tomorrow and I had planned on fixing the 4 others with inserts before they blow. However, after reading this long list of blowout events I have some reservations about how long the repairs will last and thus am thinking about getting it fixed and then trading it in for another manufacturer (Jeep perhaps?)

I have a 2010 Mazda 5 with 23,200 miles which I owned for just under two years. I had a rear tire blow and brought the vehicle to the dealership. The tire was worn on the shoulder down to the steel belt but the rest of the tread was fine. The dealer contacted Mazda but because I could not prove that I rotated the tires (I do them myself and I check tire pressure bi-weekly) and because I did not have an alignment done at 12 months/12,000 miles I was not covered under warranty. This is completely unacceptable for a car that is less than two years old to have that kind of tire wear. I took the car in for an alignment to a third party and was told that both rear cambers are out of spec but they cannot be adjusted once they leave the factory. I believe I purchased a defective vehicle but Mazda will not replace it and it appears there is no fix to prevent it from happening again.The cost of the alignment and four tires was $582.

My 2013 CX-5 broke down in the middle of the highway while my wife was driving. She got too scared and was able to exit and call the tow company. Engine light came on. Car sputters and almost stalled. Later dealer replaced 2 coils and 2 spark plugs. Other many small issues with this dealer too (Gyro Mazda in Toronto). I have MAP (Mazda-added protection). But when I try to find out exactly what is covered, service says they dont know, see sales and sales says service know. I dont know if this problem with only this dealer or all Mazda dealers like this.

Has 52000 miles and no repairs. Only changed tires and brake job at 50K. Tires were still good for another 5K. Smooth riding and fast, but she loves consuming gas. Ample cargo room for 4 sets of clubs and luggage.

My husband just got me a CX-5 2014 a month ago and is already in the dealer. Yes, in the dealer; no one believed me. Check engine on, bad leak valve, drained battery for no reason; and the bad thing is I don’t use that truck. I just use it to take my kids to school. It’s a shame. This is the number where my truck is. No one can believe a brand new Mazda 2014 the year is not even here, and the truck is already giving me headaches - Faulkner Mazda, 4437 Street Rd. Trevose, PA 19053; 215-364-3980.

I bought my 2015 Mazda CX-5 from Fox Mazda in Grand Rapids, MI in February of 2018. At the time it had 31,000 miles on it. Last week, I went to start my cart and the engine started and then sputtered and died. After getting a tow, the Mazda dealership in WI (where I now live) has informed me that my high-pressure fuel pump has failed. Between the tow, labor, and parts it is going to be over $1,000 to repair an item that should not be breaking on a car with less than 50,000 miles. On top of that, the part is apparently back-ordered and I was told that it could take anywhere from a week to a month for them to get the part in. So now, I am without a car for an indeterminate amount of time as a result of fuel pump failure on a relatively new car with low miles.

Got to love the great comment We have to verify if its on warranty 1st. In July 2010, I drove out of the Mazda dealer with my Mazda Tribute. In 2012, the back hatch lock was broken. They fixed it on warranty. Then again, this past May 2014, it broke again. They said it wasnt on warranty anymore, and it would cost $250.00, which I went ahead and got fixed. This did not seem to me like normal life of wear and tear. At the same time, my AC stopped working. They charged me another $100.00 to tell me that it could cost up to $700.00 to fix it. Again, this is not to me acceptable wear and tear. I live in Canada and use the AC 2 months out of 12. They said that the vehicle still runs the AC in winter to get the humidity out. Anyhow, I figure that if they had told me as a selling point, buy this vehicle and you will need to spend money to fix things that should be normally working given the age of the vehicle, but wont. Sign on the line please. In June 2013, I went in for some noise in the front undercarriage. They said that they had to check if the warranty was still on. Now, I drove the vehicle out for the 1st time on July 9th, 2010. They were arguing with me that it was in May, at 1st. Then, they gave me another date in mid-June. I said that I would go home and get my purchasing contract signed and dated. I came back with it, and there it was. July 9th, 2010. Still, they were not convinced. I said that any half bit lawyer would agree with me, since there it was on paper. A day later, I went back, and they said that the financial adviser had filed the wrong contracts. Imagine my surprise, they were finally willing to take my original contract as being the correct one. I am not at all satisfied with the service nor the quality of this vehicle I have at this time. I am still making payments on it, and on top of that, I need to fix things that should be almost outliving the vehicle.

I bought my Mazda 3 hatchback 3.5 months ago. I live in the Chicagoland area and on a recent freezing day I came out to the car after work to find that the rear drivers side window had shattered completely. Thankfully the car is under warranty and my dealer made it very easy to fix but I dont think this should happen.

When we were shopping for a new vehicle we wanted something that could carry six or more passengers. We had purchased a used car for our daughter from a local dealer. It was a good car that we were all happy with. We went in in August and the salesman just got in the new CX9 signature edition (2016). It was a great looking SUV with great technology and a fine trim level that included leather and wood trim. Complete the deal was 45,800 out the door. Considering the trim level and options that was a fair price. After one year we made the choice to lower our payments and down size to a less expensive car. The CX9 with 10,500 miles. The Trade in value of 31000 dollars. A loss of 33% of the value in one year. Stay away from any Mazda. Any car that loses that much value in one year should be taken off the market. I will never buy another Mazda in my lifetime.

Purchased a 2007 cx-9 in 2009 from dealer with 19k miles. Great looking car. First problem was tire life. The original Bridgestone Duelers lasted 29k, and yes, proper inflation and rotation, and alignment. Subsequent sets met with only marginal improvement. Went with Perreli Scorpions, and Yokohamas. At 99k, last week, I foolishly purchased a new set of Michelins (60k warranty). My plan was to drive this thing until those tires were shot, and call it a day. Mind you, Ive met or exceeded all service schedules, to include flushing the tranny last spring. Heres a short list of the problems with the cx-9: Drivers door seal leaks creating excessive noise in cabin. AC controls are intermittent between front and rear compartment. Sometimes it works, sometimes it doesnt. Power doors refuse to lock as the indicator light states I have a door open. Both keyfobs failed, and dealer wanted in excess of 300 to replace and reprogram. I opted with using the hard key, but had to have that programmed. Passenger door window wont go all the way down. Dealer had two attempts to fix that, and its doing it again. Now for the biggies: 60K Pass side rear wheel bearing went, $500.00. Then, Huge clunking noises coming from somewhere in front end suspension. I replaced tie rod ends, and stabilizers with greasable Moog fittings. Still have the clunk noise. Learned this was due to failed lower ball joints on the control arm. I was heartened to hear that a recall was pending and made the appointment with the dealer after my tire installer confirmed my suspicion. Within one week of putting the tires on and Within days of scheduling my ball joint/control arm repair, my wife pulls up the driveway and the sound coming from the drive-train was like she was dragging a washing machine behind the car. I will limp it into the dealer tomorrow a.m. to find that at minimum, I will need a new transfer case. This is completely unacceptable! If you take care of your vehicle, as I have, this stuff should not happen! I WILL NEVER PURCHASE ANOTHER MAZDA.... and shame on you Ford Motor Co for supplying the POS parts on this vehicle without proper vetting.

I have previously owned 2 Mazdas. The last Mazda 6 was totaled in accident. As I recovered, I began to decide on a replacement vehicle. I was drawn to Mazda. The new 6s do not have the same sporty look as my previous 6, so I considered other styles. As we were test driving several vehicles, including a 3, the salesman pointed us to a cx-7 under the dealership awning. He pointed out the incredible deal due to the enormous vinyl windshield cover at $21,999.00. We test drove the 7 and decided on this vehicle. The salesman had us consider owning this vehicle versus another 7 with lesser options for similar retail. Inside, another man entered the cubicle to inform us that the windshield cover had been put on the wrong vehicle. I am familiar with signing and obligation, so relevance here is the constant. The vehicle was not just on the lot, but in a hot spot under the awning and according to the conversation, had been signed wrong since at least the previous day.I did not purchase a vehicle from the dealership that day or since then and have been deliberating on the most respectful way to handle this situation. I look forward to action to rectify this unusual situation.Cordially,Lucy

It has been good so far. It is good on gas and seems to be mostly reliable. Has a pretty big trunk for a little car. Runs pretty good. It is great for me and my daughter but has a good size back seat if we want to take others with us. It has some updated technology so that is nice, I can connect my phone and it is really easy to drive. It was the car I was able to get approved for so that is what I bought. However, the headlights have to be turned on and off manually, my old car had running lights so I didnt have to worry about the lights all the time. It is pretty low to the ground so it is a big change from an SUV.

Purchased a CX9 new in 2007. Drove it with a few problems like the Prox key losing its program forcing us to buy a new one at the cost of $300 plus $100 programing. But thats the short of it... At 59000 miles I walk into the dealer and have them doing some recall work on the car. I tell them its transmission is kind of slipping. Service guy says dont worry and recommends a trans service... I say ok... Come back a month later ask for trans service and he says, Its over drivetrain warranty now. Maybe the service will help. Sounds like the trans is shot. The part alone is $9000 and removal is another $3000. Has no record of my issue at prior visit. Says there is no warranty. Said you dont service your car here so we wont help you. I ended up spending another $3k out of pocket having a trans shop rebuild the trans. If youre thinking about it... RUN FROM MAZDA!

Its my fault that Mazda use Bose speakers that corrode in the doors and stop working. So not covered under the warranty. Definitely not Mazdas or Boses fault. The brand / image that Mazda portrays is not reflected in the after sales service and warranty team. Buyer beware!

This is a fun car and great to drive. Not for everybody, as it requires some extra care. Mine still like new. No more is being made due to the fuel consumption regulations. As a sports car, I enjoy the extra space in the rear seats. The body style is just super.

Mazda customer service is useless! They do not bother once you have bought the car! Stay clear, buy another make! Mazda keeps on making alibis and finally turns down customer complaints. Mazda installed a tail light that burned both tail light housing. I reported this for replacement but Mazda strongly turned down the request. They even used ego tripping words that means they are still untouchable and they can turn down any customer despite of their world renowned factory defects. Where can users effectively complain Mazda customer neglect? Please help! With the poorest after sales service, Mazda should not be in the car business. I have used Toyota and Honda for ten years and I have not had any traumatic experience that I have on my first month in using Mazda.

I took my car (Mazda RX-8) in late night on 7/1/2012. I filled out the form stating my AC was less than optimum. I also told them the coolant light was coming on but not staying on and that the car was not overheating. I called the dealer at 4:30 on 7/2/2012 to check on the status. I was told they were getting prices and would call me back. When they called back, the quote was $400 for a sensor and sub tank. I declined the service since it was just a light issue. They quoted a repair of an AC control at $889.59 plus taxes that came to $1000.08. One has to have air in Memphis, so I authorized the repair. When I arrived to pick up the car, they read the repairs performed to me and stated there was damage to the AC face plate during prior work (Quote from invoice - the face plate is already damaged inside from someone doing prior work, but all seems okay though). I stated that the AC had never been worked on by anyone other than the Mazda dealer. I paid for the service, $1000.08, got in my car to find that the radio did not work and there were no lights on the radio/temp display nor were the lights on the AC controls working. I went right back in the shop to notify them. I was informed that there was no one available to look at the car because it was late on 7/3 and the next day was a holiday. The tech called Gary, who said they would send someone to pick up my car at my work on 7/5/2012. They came and got it. It was at the shop for a couple of hours when Gary called back to inform me the problem was with the face plate. The cost of this repair would be around $500. He stated that the displays were working at that time but he didnt know if it would last. They brought the car back to me. I made it less than a mile before the radio and the Ac controls went out. I smacked the dashboard and they came back on. The next morning, the same thing happened again. I have never once had a problem with my radio and AC controls before Garys team took it apart. If it had truly been damaged (by Mazda in a prior service), one would think in seven years, I would have had the problem prior to this service. I have placed a call to the Service Department manager, with no response as yet.

I leased CX-3 for 3 years from Mazda. When I returned it, I thought my car looked pretty well maintained except the curb rash on the wheels. I was wrong. The wear and tear charges were more than $1000 dollars because they charge for every little thing you did not even notice when you had your car plus on damages that Mazda should be responsible for. For example, if you drive in rain or wash your car, there will be water damage in the headlight that is going to cost you $350 for EACH headlight. The receipt is the final list after I made them remove a few things. I am leasing a car from Mercedes too, and they are not charging me for every tiny scratch like Mazda did. So if you lease a car from Mazda, make sure you fix everything including tiny tiny scratches and damages caused by their poor assembly.

The engine blew at 40000 miles! Of course, a refurbished engine was placed. This was done along with a new clutch (good sales job from the dealer). Of course the new engine caused failure of all old parts such as coils, pumps, etc. None of this was covered. Ben from Complaints was programmed to be anything from helpful stating, Mazda is not responsible for any of the problems that occurred along with the engine replacement. Caveat emptor! Mazda/Ford does not care!

I love my 2014 Mazda 6. Biggest thing I dont like is the center console slides back and forth under my elbow. Dealer told me nothing can be done. Also sound system is nowhere as nice as my older VW Passat and I have the upgraded Bose.

This Mazda3 is a 2014, used and the S Grand Touring is the top of the line, loaded with electronics that Im still getting used to. That aside it has the 2.5L engine. Not a drag racer but enough power and handling to make you feel comfortable and secure plus good mileage. The ride is firm but not rough and it handles well. Im 511 tall and the seating is comfortable and all controls are readily accessible and dont see any reason this car would be any less comfortable on a long trip than any of the larger cars Ive owned prior.

I truly love my Mazda. Had leased a Mazda 6 for 3 years. Liked it so much I leased a new one for three more years when my first lease was up. Has all of the best features you could want. Comfortable and classy. Plenty of storage room in the trunk and all of the controls are easy to use and understand. Only complaint is that the controls on the levers behind the steering wheel can’t be seen in the dark.

My 2005 Mazda Tribute 2.7L V-6 5 Door right rear shock mount separated from the vehicle body. Basically the inner right rear wheel well arch house is rotting out from corrosion and the shock mount is unstable and detached from body. Since this is not uncommon, Im surprised there is not a recall on this between Ford Escape and Mazda Tributes. I also have an intermittent gear shift selector problem as in at most inopportune time the transmission will not allow you to shift out of park. Very frustrating, cannot pinpoint cause.

Just passed 24000km on the odometer and the brand new 2016 CX3 I bought a year ago has a complete transmission failure. I had to bring it into the dealership (Stoney Trail Mazda) in Calgary AB Canada for a period of 4 weeks. They had to replace the complete transmission which took 2 weeks and after the replacement there was still noises coming from the vehicle, they took another two weeks to find out what was wrong and was complete clueless. They told me they did further work by replacing the flywheel and a number of other parts.The dealership is making an effort and did fix everything without further cost to me and did provide a rental vehicle which I appreciate greatly. However, I completely lost confidence in Mazda as a company. Ive been a long time Mazda owner and the fact that the dealership is not stepping up to replace a clearly lemon/defective vehicle is really upsetting. This will be the last Mazda I will ever own. Stay away from the Mazda CX3!!!

As indicated in the service record when I got my first oil change, I had 3,000 miles on my 2012 Mazda 5 when I first complained to a Mazda dealer that my car would wobble when going forward into a right turn and in reverse when making a left turn. The service people said they could not recreate the problem as stated on the work order, but it would mysteriously go away for a while when I complained during multiple oil changes. Recently, at 25,000 miles, the service manager at this dealership finally told me my rotors were out of round so they were going to ground them down to make them straight. I requested they be replaced with new rotors but they said no. The dealer who sold me the car with the defective rotors said no and Mazda Headquarters said see the dealer who sold me the car.The dealer I bought the car from said its an issue of wear and he doesnt do warranty work unless hes paid by Mazda. His service mgr. said he didnt feel or see a problem during a test drive after the rotors were filed down so they refused to replace them. If it was an issue of wear, the problem would not have been occurring since I bought the car. Filing down the rotors mostly eliminated the problem, thus indicating the rotors were bad from the start. To make sure the dealer saw information about the wheels wobbling in formal complaints on paperwork from the 3,000- and 25,000-mile oil changes, I filed a complaint with the state. They sent me a notice that the dealer said it was a wear problem and they would check with Mazda Headquarters!!Now Im wondering if the State of Michigan Attorney General has the will to tackle big business. I sent them every piece of information related to the problem and I would like my rotors replaced. Anybody out there have any ideas, similar problems?

CX9 has been horrible from Day 1. Ive had extensive issues with the brakes. My car drives horribly when its cold outside, even 50 degrees. Im constantly pushing on the gas to get it to go. My automatic starter hardly ever works. Ive had scans run, it looked at by several people but no one knows what the issue is. This is my 3rd Mazda and Ive been so disappointed, Im sure it will be my last. I now have the engine light and gas cap light on again and was told it was fuel emissions and to change gas cap. Did that, no change. This car has me terrified Im going to be stranded somewhere with my children.

Was shopping for CX-5, and when you know how difficult and stressful it is to deal with dealership, you know how great it is to be taken care by a great sales person. For the first time I walked in, Mr. Jason **, took care of me with no pressure, taking the time to answer all my questions, printing me clear and detailed sales offers for financing and leasing, and for the first time in my experience, was trustworthy! Went several times to meet him for questions, until the time we were going to sign for lease. Provided him with all requested necessary documents and information the evening before.On May 30th, 2018, after 3 hours spent with him with all paperwork’s, we had to wait for his Financial Manager Nick, who was supposedly too busy in assisting other clients, when his office was empty. Jason could not even have an appointment schedule from this busy person. He asked me to pay half of the deposit to hold the car for me, and charged my credit card. Therefore, he asked me to come the next day, May 31st, in confirming that Nick would call me to set up an appointment, and to confirm me the credit approval and monthly payments amount. Waited until 1:40PM to contact Jason because I have not received any feedback from anyone. Around 2:00PM, Jason texted me back in apologizing that he was assisting clients, but no information regarding appointment, credit approval or anything related to the lease offer. Only because the Financial Manager is again too busy and so well organized that he cannot delivered. Explained to Jason, that if they are not interested by my potential account, it will force me to seek for another dealer offer in order to not lose the benefit of 0% interest financing/lease special May sales. At 3:00PM, just a quick text to let me know I was approved for the amount, but no appointment still... After many back and forth with several Mazda dealerships, I accepted another offer to get my car ready that evening at the last minute! Texted back to Jason to express my disappointment about his Financial Manager and the General Manager of this dealership, who both let him down and made him lose the sale. Also requested to be refunded of my deposit charged on my credit card.As of June 4th, no news about either my refund, or a call from any Manager to apologize or anything else. So, I called to speak with Mr. Mark ** who is registered on BBB as General Manager, but no one as his phone or can transfer my call... Called 4 times to be transferred on voicemail, so asked to General Manager to call me back, and left them all information needed to understand the situation. Mr. Chris **, General Manager called me back, but had no information about the situation. Expressed my disappointment about the way his dealership is operated, his Financial Manager who did not delivered, how it is a shame to not support and provide resources to his great sales persons to close sales, and claimed for my refund. He asked my credit card number again, because he claimed no one will have it and it is the only way I could receive my refund... wonder what they do with card receipts after you pay, and may be they do have a shoe box accounting records systems! He also told me not to be worry about his management style… Provided him with my card information, and he claimed I will be refunded same day. He told me that he would talk with his Financial Manager to understand the situation, but I advised him to talk with Mr. Jason ** who lost the sale because of Financial Manager.I feel very sorry for Jason because, from the beginning to the end of the process during my 4 visits, he offered me a great service and beyond expectations compared to all dealerships from several brands I went to for months for car shopping. He was a trustworthy sales persons (which is very rare) with a consultant approach, very patient with me in explaining in details all my questions, and professional. Even this dealership is 1 hour drive from where I live, I really wanted to close the sales with him. In summary, I would not recommend this dealership if you don’t have the time to be lied around, and have to wait for the Financial Manager to deign to do his job professionally. If you are not in hurry, well then asked for Mr. Jason ** who is the person I would recommend.

I grudgingly moved from a Jeep to my Madza CX-5....and LOVE LOVE LOVE it! The space is a little tighter than my Grand Cherokee but I haven’t really noticed. It’s very reliable and you can’t lock yourself out of the car, which is a huge bonus! It’s been a great car and I ask a lot of it! Oh, one other thing ~ I occasionally drive for Uber and a lot of times people will get in and ask me what car this is, as they are really impressed.

Just wanted to mention that my 2009 Mazda CX7 with 39K miles needed a new transmission. It would not go in reverse one morning. Extended warranty covered the cost minus deductible but Im very leery of buying another Mazda.

In a previous post of about one month ago, I stated that the compressor had gone out on my new 2016 Mazda 6 GT. Can you imagine this, the dealer repaired it 4 weeks ago. Now its in the shop again for the same thing. Compressor/air conditioning system went out. This car has about 3000 miles on it. I contacted Mazda on all levels because I want a new car. I am still waiting to hear from the dealership. I currently have their loaner. Trust me. This is so very frustrating!

This is my first Mazda and I absolutely love it. It took me some time to get use to the break assist feature since it was my first time. But I love the features and the gas mileage is amazing especially because I am a real estate agent and drive about 1500-2000 miles a month

Back in January, a pebble hit my windshield on my way to the airport. Needless to say, I had damage the size of a .50 cent piece. I called my insurance company and they use a TPA that replaces windshields for them. It took the company 6 weeks to install my new windshield, because every time the windshield was delivered it was cracked. Just Monday, April 25th, I am driving to work and another pebble hit my windshield. I did not think much of it, until then I saw a spider crack going up my windshield... Not again!Is there a defect with these windshields? Then, it takes 4-6 weeks for a replacement to be installed because Mazda is SO backed up from California and then they arrive broken. I would appreciate Mazda to respond and to fix this issue, as this is a serious defect! It is against the law to drive with a broken windshield. And then be told that there is a 6-8 week back order. One window replacement company told me 3 months... are you kidding me! Mazda - you need to look into a recall!!! If not, you will have class-action on your hands!

I have a Mazda 6 year model 2007. Car has 101,000 miles. This is the second time to replace transmission. I would not purchase any Mazda vehicles!

NEVER BUY MAZDA. Auto friend, I need your help and your expertise are greatly appreciated. I have a 2016 Mazda CX9. I am fed up with MAZDA. I began having issues with my car prior to the powertrain warranty going out at 60,000 miles. My car began to idle very badly as if I had bad gas. The dealership suggested that I put in the fuel injection cleaner which I did. No resolution. I wasted money by advice of Dolan Mazda and paid out-of-pocket for new spark plugs for my vehicle. The issue was not resolved. Dolan then stated that the fuel pump went out which was the reason why my engine was full of gas and the car lost power. The fuel pump was replaced and the issue was not resolved. My car was transported to California because Mazda Reno does NOT have certified Mazda techs. My injectors and fuel injection system was updated in California yet The issue was not resolved. My car lost power again and I returned it to Reno. They stated that the throttle body went out which would cost $650. They replaced the throttle body. The issue Is still not resolved. I clearly have a lemon. Now they are telling me that they have to call the tech line because they have no clue why my vehicle will not run. Now they’re telling me there could be another issue as a result of the fuel pump going out and messing up the fuel injection. They said it was a domino effect that affected other issues on the car which is going be very expensive to repair. I have been without my car going on two months now and I’ve been going back-and-forth to the dealerships as my car was at 50,000 miles. The first time that Dolan MAZDA took possession of my car, they put 63 miles on the car test driving it. When I receive my car back from California, an additional 372 miles was put on my car. This is ridiculous!! This car again is clearly a lemon and they cannot figure out what’s wrong with my car. Now MAZDA is saying since I am now out of warranty, I must pay for repairs. I was in warranty the first 3 times they attempted to fix my car.

I loved my Mazda from day one. In July 2007, I leased my CX-7, AWD, Touring. In July 2010, because I loved it so much, after test driving several other cars in the same class, I financed the rest and kept it. I have proof of all my oil changes and maintenance to the vehicle. I paid it off nearly one year early with some of my retirement savings so I could enjoy not having a monthly payment for the first time in my life. I also put brand new tires on and another $3,000 of maintenance, replacing the cracked transfer case, leaking oil cooler and loose ball joint (as recommended by Mazda). I responded promptly to all recalls by bringing it right to the dealership I leased and purchased it from. In January 2015, my family was in the car on the way to the mall. The check engine light came on. My husband and I argued for 20 seconds about how he felt there were always problems with the car (I still disagree to this day with the always part). 10 seconds later....the engine shut off, he was barely able to steer the car down an exit ramp off the highway when the car completely stopped. Black smoke came pouring out of the hood. We grabbed our two toddlers out of the their car seats and I stood with them in the freezing rain while flames shot out of the bottom and sides of the car and my husband called 911. Ill never forget how I stood there with tears streaming down my face, shivering and trying to hold my babies while my Mazda that I trusted for almost 8 years, burned beyond recognition in front of me. Thank God nobody was hurt. We dont know what caused it since no warning lights were on prior to that and nothing was reported to me by Mazda service when it was in the shop not even 6 weeks earlier. The insurance money is barely covering what I put in to this car in the last 5 months. I wont buy a Mazda ever again, and I suggest you dont either.

I purchased this new car in 2015 and I have had problems with the transmission. When going from reverse to drive, the car lurches forward without even putting your foot on the gas. Because of it I hit a cement wall and did $6000 damage to the front end. After several trips to the dealer they finally told me that they were aware of the problem and ordered a new part. Well it is doing it again. I park in a parking ramp and I have to maneuver to get parked. Last week the car lurched forward again and did damage to the car again. Now back to the dealer and I am sure they will once again tell me I dont know how to drive. Parking attendants have had the same issue and hit a planter when the car lurched forward. I regret the day I ever purchased this vehicle. I just do NOT want to own it anymore because it is not safe.

I just purchased a 2014 Mazda CX5 one month ago - pretty blue in color. I just had to HAVE it! Well, 4 days after getting it...yes, 4 days later, it went into what’s called Crawl mode. I was going 65 mph down the highway when all of a sudden it started slowing down...to 20 mph!! I had a semi-truck barreling down the road towards me...I had to yank my car off the road, slow completely down, then hit my start button 5 times for it to go into emergency shutdown mode. Tried to turn it back on, and nothing!! 5 minutes later, it finally started. Then not even one day later, my key light that says whether the key is in the car or not started coming on. It kept telling me I had no key in the car...yet the car was already on??? **?! So I figured it was just a car error for a onetime thing. OHHH NO! It happened every day, several times a day for the next week and a half. Well then one day, it just so happened to be my sons first day of first grade. I got all three of my children loaded up and went to start my car and NOTHING. Gauges started going haywire, lights were working, but the car was completely dead. Had to have it towed! Come to find out the dealership said it was just a dead battery, but yet it tested to be a good one. Really?!? So they choose not to replace it, and they just recharged it. Well then my key fob started acting up again so I had to take it back to the dealership. They then checked the voltage of the key fob and it was too low, so they replaced the battery and the key fob all together. Well five days later, my key fob started acting up again. At this point I was just pissed off and took it BACK to the dealership and showed them what it was doing and again they couldnt find any record of it. Well, come to find out my computer is not recording anything, not a permanent code, not a temp code, nothing! So I contact Mazda and they tell me to take my car back...for the 5th time, and their own tech personally took my car home to try and reduplicate the issue. While he had my car, he had his own personal animal in the back as there was dog hair everywhere, and someone tried to break into it...slits in the window seal, pried trimming by the window; it was all messed up, but at least he saw my car RPMs sticking...but again, my car was not keeping the codes...AGAIN!!! I told them that this should of been a red flag that something was wrong with the computer. They told me that they couldnt fix anything because they couldnt find a problem wrong with it. Well I got it back on Friday and the following day my BF and I were at a red light and it decided it did not want to shift. My BF had to put the car into the semi auto mode and then back into the auto mode before it would even go forward. Needless to say, I took it back today (Monday) and they refused to take the car back...They decided to sell me another one, an upgraded one, but told me to keep my phone away from the push to start ignition...Uhh...why!?!? Im not happy and I wanted to get away from Mazda altogether, but the only way they were going to take the messed up car back was for them to buy me out from that car, and sell me another one...so hopefully this one works. Not only did I get an upgraded car, but its the same model and then they JACKED my payments up! Never do business with Mazda.

I bought my cx5 last jan 2014 here in the Philippines. I am already having trouble with my thermostat, with the aircon, with the bluetooth. They have poor after sales service. They want to tow my car without any replacement. I only have one car. I cant complain to anybody. Here they will make you feel its your fault you have flaky unit. They want to charge for the repairs. The is less than one year old. Still without warranty. I tried calling mazda Japan but they dont have contact number. Cant complaint to anybody. I should have bought German made car. POOR after sales. Not reliable. Have a back up car because mazda will break down anytime.

2008 Mazda CX-7. Too many problems to mention with these types of vehicles. There have been tons of recalls and if you happen to move and forward your address, they will still send the notice out to your old one just so they can screw you out getting the work performed!

Mazda CX-7 2011: In June of 2014 I lost my first turbo, at 54,000 miles. After having the turbo replace it turned out that my fuel pump was also bad, had that replaced. In July of 2015 a weird noise began coming from the area of my turbo. Brought it to the Mazda dealership and was told it was probably a wrist pin. Brought my car to another dealership and it turned out a few bolts between the turbo and manifold had broke and the gap was causing the whistling noise. Had to pay for bolt replacement out of pocket (over $1000 because they also insisted on replacing the seals on the turbo). November of 2015 my second Turbo went. I was over the Warrantied mileage and warranty was denied. The turbo warranty from previous installation had also expired after 12 months. Replaced turbo at my own expense. January of 2016 the car flashed a check engine and oil light. Pulled over and immediately shut the car down. After having the car towed to a repair place it was discovered that the crankshaft bearing had gone bad and destroyed the motor. I basically have a worthless car with only 67 thousand miles on it.

Front Axle on 2005 Mazda 6 - I just drove from Clemmons to Wendover Avenue in Greensboro and suddenly the front of the car sounds like I drove over a boulder and the engine fell out. I managed to coast to Sheets Gas Station. The car would turn on but would not go forward in drive or reverse. Called a tow truck and took it to the Mazda Dealership. The front axle is broken... I could not imagine how though... have not run into anything or rear ended anyone. I just had the axle worked on in Hickory. Not happy but blessed it was not the transmission.

Had the passenger side window motor replaced about a year ago. Now replacing the driver side motor. I asked the service rep if this wouldnt be viewed as a Quality issue and his response was that he understood my frustration. Lol. Facts are not frustration, but this issue alone is enough to cause us to consider vehicles other than Mazda for our next purchase. When there are multiple failures of the same part, I believe reasonable people would consider it a quality issue.

I would like to warn you people out there about this dealership, seems to be a common theme with Mazda. This link verifies that the entire Mazda corporation has a systemic problem with accountability and safety measures. A dealership that sells a vehicle to a senior citizen with dementia is an all time low, unless youre Midway Mazda which seems to be acceptable. You can get this information from the MVSA BC complaints and cases against this particular dealership under the Freedom Of Information Act (FOIA). Actually you can see it online as well, because it did go to court.Furthermore, they have had at least 9 abandoned cases all in a row, dating back to 2008 courtesy of the MVSA (Motor Vehicle Sales Authority which is Non-Profit, meaning donations and taxpayer funded) in which the MVSA manager indicates they lost those files, updating the computer system. MVSA is no better than the slum dealership it represents. They talk their way out of any type of action. If youre thinking about filing a complaint against Mazda through MVSA, make sure you read the policies and know your rights. Funny thing is that the MVSA Manager didnt even know what his own policies were, and when I told him, he was in disbelief and denial. If its in writing then its legal, talk is cheap. I waited over 9 months just to get a meeting, because they kept blowing me off, and didnt even bother to tell me why?This dealership falsified the inspection reports and would not take care of any issues brought up that were safety hazards, or even non-safety issues that cost me money out of my pocket. Its simple, downright neglectful and deceitful. The entire process from start to end was absolutely ridiculous from non-service to the product. I have been dealing with this issue for just about 2 years. I have wrote reviews, and sent letters to every organization and governing body under the sun. I have all the proof in the world, and civil court is the only way to go now. I would think twice about this dealership and I will make sure everyone knows about it too. I also would not buy from the Nissan next to this dealership as it is the same owner. Make yourselves accountable, instead of hiding behind poor policy, excuses and lies, because in the end it will hit your wallet! Disappointed taxpayer/owner of a Mazda.

One of things I like best about the 2009 Mazda 5 is that the side rear lights are set high up, so that people in huge SUVs etc. can see my turn signals. I also really like the rear hatch, which opens high enough that I do not bump my head!

I leased a SUV Mazda cx5. Had 13000 miles and the motor went Bad (lemon car). The NJ MAZDA DEALER TOW the car and called me after few weeks and told me MAZDA USA the low of the car business will not take responsibility and fix the car. The car is in the dealer lot RAMSEY MAZDA NJ since Sep 2017. I been paying $359 a month and insurance for 14 month and I have no car. I just filed a lawsuit against Mazda USA and Ramsey Mazda and stopped paying for the car, and they have the nerves to ruin my credit too. DO YOURSELF A FAVOR. DONT DEAL WITH THIS GUYS. THEY DONT DESERVE YOUR BUSINESS.

I have a 2002 Mazda Protege. I purchased it used in 2008 and about a year ago, the finish on the hood, roof, and trunk started to peel off. I can see that it is starting to pit and rust. The car looks like a piece of junk. I see other Proteges, same year, and the paint is fine. I paid around $8,500 for the car and other than that, I love the car. I previously owned a Mazda and this never happened to it.I want to know if there is any compensation I can receive for this defect of the paint. I know this should not be happening to a car thats 10 years old. Help! In anticipation of a response, thank you for your time and attention.

Mazda 5 has suspension problems - I have had shocks redone 3 times in 7 years. I am a single woman not carrying passengers all the time!! Others have the same issues - otherwise a good car. Great car all around but they are discontinuing it - maybe because of the suspension problems. Gas mileage is good if you stay below 110. :)

Well the short version is this; several years ago, I ended up suing Mazda because of the defective CD40 engine in the 626. I won, they refuted (with a new judge), and the win was turned in their favor. I still owed on the car with Fairlane credit. Both Mazda and Fairlane are owed by Ford. I spent close to $4000 repairing two transmissions on that car and now Im being sued to pay the balance of a loan I owe on a car that was a lemon when I got it. I dont mind paying my debt, but I dont have the car because it didnt work. There should be a comprise somewhere on this. Not trying to shaft on my loan, but the damages and near-death accident I had in the car as a result of the mechanical defect should be applied to my balance.

I bought a brand new 2012 Sky Active. It has been in the shop 3 times to correct a drift to the left. Mazda is pooh-poohing the issue and blowing me off. They say the car is fine and up to specs. My friends have driven it and agree with me. I have read many blogs on the same car and the same issue. The car is a liability and this treatment is unethical. I want them to buy it back or replace it.

I own a 2006 Mazda 6. I purchased the vehicle in September of 08 with 20,000 miles, and all remaining warranty in force. In June of 2011, the check engine light comes on, and the engine begins to make a loud noise. I immediately had the car towed to the dealer, who notified me the next day that I will need a new engine. At this point, the car has 42,000 miles on it. The cost will be $6,600 for a brand new engine; they will only provide warranty for one (1) year, and because my warranty was up a few months prior, they will not stand behind it.While speaking to somebody from the Mazda corporate office, I was given only given a “sorry about your luck” attitude. As a result of the cost, I sent the vehicle to an independent mechanic, who replaced the engine with a used engine that has warranty for three years. I was also informed that there is a well known issue with Mazda engines, but the company refuses to stand behind their product, or remedy the problem.I dont think its unrealistic to expect a vehicle to last longer than 5 years (that only has 42,000 miles, and with only 20,000 miles is mine). Clearly by just reading problems posted online, there are many issues with Mazda products. Judging from my experience, speaking to somebody from their corporate office who would neither allow me to speak to anyone with authority, or offer any resolution to the problem to keep a customer, I certainly will not be purchasing any of their products in the future, and I would advise anyone I know to look elsewhere.

My Mazda 5 with a 2.3 L engine just blew up - it needs a whole new engine. The car only had 117,000 km on it, and the extended warranty just ran out 4 months ago. Whitby Mazda is trying to tell me that its my fault because I cant find all the paperwork for oil changes. The staff at Whitby Mazda are rude and unhelpful, and I no longer have a car. As a single mother with 2 children, this is causing me a lot of grief. Do not buy a Mazda, I will never buy one again.

My brand new 2014 Mazda6 Grand Touring is a very lovable car. Great gas mileage, comfortable seats, smooth ride & drop dead good looks. My issue is with the Bose Audio speakers. Specifically the rear speakers. While traveling with some friends, our friends mentioned that the rear speakers were not working. So I tried to adjust this through the menu on the infotainment system. Even after moving more of the audio to the rear, the sound was barely audible.I had the dealership look into this the next time I went for an oil change. They agreed that the sound level was very low. They said they checked similar Mazda6 vehicles on the lot and found them to be the same. The response was that the minimal sound from the rear was part of the Bose design, or at least that is the official Mazda reasoning. So I sent a letter to Bose and actually got a response, but still no fix. They said their engineers would look into the concern, but I have not heard back.I upgraded (spent more) to the Grand Touring to get the Bose system at significant expense. I am very disappointed with the performance and the sound emanating from the rear of this vehicle. In my opinion, Mazda has tried to reduce the weight of this car in so many areas, that they sacrificed a proper power amplifier to drive the rear speakers. I have had Bose systems before, and found them to be superior to this unit in my 2014 Mazda6. I wish Mazda would fess up and deal with this issue rather than point to Bose intended design as the scapegoat.

My daughter brought her Mazda Tribute 2002 in for the 6712A Recall, which is something to do with the ABS Braking system. The dealer that did the work was very nice and courteous. She lives in North Dakota and had the work done in North Dakota. She was not having any trouble with the ABS braking system but thought she should have it done for safety reason per the notification she received in the mail. After the work was done, she drove away and a little ways down the road her ABS Light came on. So, she turned around and went back to the dealer that did the work. They checked it over and could not find why the light is coming on. She explained that the light has not coming on before and now after the recall, that is coming on and staying on. The dealer said that she was going to have to pay to do the diagnostic testing any further in order to fix it. They sent my daughter away with a questionable proper working braking system because Mazda didn’t want to pay for a recall procedure that more than likely is the cause of the problem. My daughter went home, parked the vehicle and called the Mazda Headquarters the next day (1-800-222-5500). “I recommend everyone that reads this, call and complain about the response I receive about this situation”. They said exactly the same thing; she would have to pay for any further diagnostic testing to find out the problem. At that point I called to hopefully clarify the ethical thing to do and for the important customer service we all hope to receive in any situation like this. I tried to emphasize to them the level of awareness to the liability issues in sending someone you love dearly home, with possible braking issues. But they stuck with their resolution that she needs to pay to fix it. Never mind the safety for their customers. They said that I may not have anything to do with the recall! Maybe it was just coincidental that the light came on now. They said that if the report comes back that it was caused by the recall they would reimburse her for the correction/diagnostics. Why would she have to pay first for something that was never wrong at the beginning? I told them to put it all back in the way it was. Mazda said they can’t do that due to Liability reasons. Wow! Go Figure. My point is that it’s not the money issue with this, it is the ethics and I would like to see some real customer support in something nowadays.

Mazda 2015 - Im wondering if anyone else is having the same issue with Mazda windshield breaking easily when hit by a rock. We only had our car for 9 months and we had our windshield replaced twice already! The first one happened twice in one week after 3 months purchasing the car. Now, it happened again after six months. The first replacement was an original Mazda windshield, now we are trying a different brand to see if it happens again. I had a Toyota Celica year 2001 for 12 years but never encounter this type of problem, so I dont think its my driving. I hope they do something about this, because according to the company that did my car the first time, they have also had plenty of repairs done for the same car. Hope this review helps!

I bought a car here 6 months ago. I had some bad experience but my wife insisted on buying something, so I did. Paperwork included many extra charges. They sold a prepaid maintenance plan - charged us for premium plan but paperwork said basic plan. Took me a while to get the errors corrected. Recently my car had a recall. Called the dealer. Literally, the conversation with dimitry went like this:I: I heard there is a Mazda recall. Dmitry: Yea, dont worry, we will call you. I: this sounds bad. Whats the issue? Dmitry: hey, no one died. So dont worry. I: are you sure? You sound so casual about it. Dmitry: are you looking for a free loaner or some free things? I: what? You sound bad. Is there a manager I can talk to. Dmitry: this is as good as it gets. What else can I do for you.WOW! Called the manager later on. Sal. He was no better either. This dealership has NASTY scammers masquerading as salespeople and service folks. Try calling the service dept to talk to a service specialist. You will NOT be able to reach anyone, no matter how many times you try. I regret buying Mazda and especially from this dealer. I will not go back to this dealer.

I leased a Mazda in August of last year. I got in a car accident in January. Mazda in Palm Beach Gardens has my car for repair. They can not give me a date since they cant get parts until maybe June. Mazda Financial told me to trade the lease in for a new one, I spent 5 hours at Mazda in PBG they wanted to offer me the same car @ 750.00 a month vs the 300.00 I am paying currently as well as 5000. down and trade in the car they are repairing. I have called Mazda corp, Mazda Financial as well as the Mazda dealership for some help with no returned phone. They will NOT give me a loaner car because they only give out loaners for service issues. My current position is I have NO car. No idea when it will be fixed. Paying 300.00 a month for my lease as well as 1500.00 a month for a rental car.

I have a 2007 CX7 car but its nothing but a lemon with a 2-master cylinder and turbo charger. The fender popped loose and motor mounts were broken. When they changed turbo charger, nothing was under warranty. I have spent over $3,000.00. I will never buy this SUV or Mazda again. What a joke. Im easy on this car with 63,000 miles on it. When all **, I cant afford to get rid of it. But when I can look out the world, I will buy one from the USA.

I bought a 2001 Mazda Millenia in 2012. It had been owned by an elderly man and stored in a garage after each use. I paid $5500.00 for the car and at 42,000 miles I COULD NOT pass up the new looking car deal. Only a few problems so far and minor at that. With over 100,000 miles on the still awesome looking, driving and handling perfect as well as runs like a new car, I am a very happy owner. Changing the oil every 2500 miles myself and using the best oil. Its a car, treat it right and it will last. Most car companies have their problems. Look at GM, Ford and others. With the amount of Mazda on the road today, I think the problems are minor. I wish Mazda would help more people with their Mazda problems. It would be a better car company for all.

We have had a 2015 Mazda CX-5 for about 6 months. Its a comfortable car and is pretty fun to drive (no comparison to my BMW X5 35d but then it was half the price!) My wife drives this car 98% of time. Most of the miles are on the Interstate. We are very unimpressed with the mpg. Claimed for the 2.5 AWD is 30 highway and 24 town with 26 avg. - we are nowhere near that. The current average is 21 mpg! Yes its been awfully cold but even my diesel Bimmer only loses -1.5 mpg average (which is still 25.5!). Ive also found the AWD to be mediocre at best. We have a 2013 Subaru Crosstrek that my oldest son drives and it is 10 times the vehicle in snow. My advice is dont believe all the magazine reviews! Apparently all the ads Mazda is running sells cars and gets good reviews. In hindsight, I would likely have been better off with the Subaru Outback or Honda CR-V. The fit finish and appeal of the CX-5 are great. But if you are most concerned about fuel economy and winter roads...keep shopping.

Mazda Toolbox has a sole purpose to update the Navigation Map. The implementation is worst ive seen, an intern would not dare to present me such an implementation: 1. Everything takes it 20sec! 20sec to check the card, 20sec to fetch its version, 20sec to check the cloud version. Are they totally disconnected from modern applications? Do they know that google react to keystrokes as we type them?? 2. They could also show the current version and expected date of the new version to save the pain of using this application in the first place.3. They could send emails informing of a new release (they maintain accounts on the cloud with our emails). And yes you guessed it right to go to the cloud account and check something it is another 10 or 20 minutes per cloud interaction!

This is my 3rd Mazda and all have been completely reliable and cost effective without being “stodgy” looking. The 2019 CX-5 is fun to drive while still being economical, supremely comfortable and safe! It’s loaded with so much amazing technology that Mazda employs a tech person to explain it all!

Purchased a 2014 Mazda CX-5. It has issue with the shifter, which affects the vehicle sensors. This results, in the vehicle sometimes not moving forward whenever it is put into drive. The vehicle instead rolls backwards and it is a safety issue. It also continuously has issue turning off when the vehicle is put into park. They performed service on my vehicle and charged me to change the shifter, which was a faulty shifter that came with the vehicle. I am still having issues to turn the vehicle off and it also continuously drains the battery. The vehicle has safety issues and there are multiple complaints of the issue. Mazda refuses to do a recall. Mazda also refuses to provide its customers with detail report of the safety issues. They conceal information to save themselves from lawsuits, but I have reporting them to NHTSA. And I will be filing another complaint because they refuse to provide detail paperwork for the supposedly repair they did. It will be my first and last Mazda!!