I have had my 2015 Evoque for 60 days now and we just picked it up from our Land Rover dealer service for a gearbox fault (I will get more into that shortly). On the way home on the highway, the car lost power in the fast lane, basically shut down and give us the same gearbox malfunction code as before. My wife and 6 year old child were in the car with me when this happen. Cars behind me had to slam on their brakes because my Evoque was slowing at a fast rate and I had no power to get out of the way. Luckily there was an opening in traffic for me to pull into the side of the road. The same thing happen last week when my wife was driving my son to the doctor and A SEMI TRUCK NARROWLY AVOIDED RUNNING INTO MY WIFE AND CHILD BECAUSE OF THE SAME ISSUE! My wife doesnt want this car, I dont want this car, I feel like my family is not safe in it anymore and I honestly dont know what path to take.I love(d) the Land Rover brand and weve owned an LR3, LR4, and a Range Rover Sport. We were excited to experience this vehicle and it has led to nothing but heartache. I believe Land Rover owes me a new, safe vehicle. Especially after being a loyal customer for the last 7 years.

Range Rover roadside assistance is the worst ever experience I ever had in my life. They were not able to send me tow truck. For four days supervisor dont even pick up the phone or return my calls. Ive been driving Range Rover last five years. Enough is enough.

I purchased this truck for my wife on January 2007 with 30,000 miles. On August 2007, my truck was hit by some guy from Indiana who didnt have insurance (by this time, I had 32,000 miles), but I was fortunate to have full coverage on my vehicle. I had my car towed to the Land Rover dealership in Darien and was told by Land Rover to have my car towed to Coatlings Auto Body Shop because it was their preferred repair shop for Land Rover. They had to replace the front end, transmission, which they got paid by well over $25,000 for the repair (minus my $1000 deductible). I didnt get my car back until June 2008 and mysteriously, I had 42,000 miles on my vehicle. Ever since I got my truck back, I have been bringing it back to them for the same reason. The truck kept giving error codes and at times, locking up. So when I brought it back to them, Joe from Coatlings said it was a new transmission and it had to break in. So after 3 weeks, I had to bring it back in for the same issue and I was told by Joe and Peter that it was now the wire harness. Then 2 weeks later, Im having the same problem and now Joe and Peter tells me it is the solenoids on the transmission. Long story short, they had Joe from Land Rover come down to their shop to look at my truck and he said what I was saying all along that the transmission was shot so they can order another transmission. They stated that they had to contact the company where they get their transmissions from and they said the guy there stated it was a good thing I brought it back because it was a few days within the one year warranty expiration. So they sent one down 3 months later. Coatlings then had Joe from Land Rover repair it in their shop. Finally, I got my car back yet again for the 10th time, it was riding as if it was missing a gear so I bring it back again. I was told that it was another bad transmission or solenoid so they stated that they had to contact the company yet again. But they said that they only cover the first transmission and that I would need to purchase another one on my own!

Land Rover has excellent variety with great customer service before and after the sale... Had to call a few times with minor issues and they even once came to the house... Just wish the oil changes and maintenance was quicker... But overall it was wonderful. They offered more variety than most dealerships, a great service package and warranty, and easy options to finance. Also, they allowed me to personalized my Land Rover to fit my personality... I have 3 kids of my own and 4 step kids and needed a vehicle to seat us all if needed and this fit. Perfect... and would buy again.

I have a Land Rover 2015 LR2 which Im happy with all of its features though I want to upgrade to the 2016 LR4 because I travel through mountains a lot for business. Its standard features are 4 doors 4 wheel drive, built in GPS, full stereo with CD player and hook up ports for phones and USB, heated front and rear seats and trailer hitch hookup. Really great for winter drive. You have a personalized key entry with key or thumbprint. You can program radio with a subscription to satellite radio. Rear tire hookup on back of vehicle. Plate covers included. I have a large family so this fits everyone including our dog. Me, my wife, three kids and the dog so six of us are comfortable though you could still fit one more person.

Unfortunately, since the time I bought this car (end of September 2018) I had many issues with my new Land Rover Velar 2019. First issues were mostly electrical (screen not working, error messages while being stopped at a red light, back camera not working, etc.). I took the car in two opportunities and they explained these cars usually need software updates. I thought I should not waste my time taking the car to the dealer but did it…. I also had a weird noise with the brakes. They had to change them. Then I had to take the car for the Annual Service. They checked everything and in less than a month, my engine light was on! Took the car AGAIN and they said it was another engine software (not sure why no one update this when I took the car for my annual service?). But after taking the car 2 times, in less than a month my engine light went on AGAIN!! I was so upset and frustrated. The dealer suggested me that I contact Land Rover Customer Service for a Re-Purchase, as it’s obvious to me I have a defective car… After talking to someone for 38 minutes, she asked me many questions about my car, even if I have already paid for the car which we did, she simply said my case didn’t apply for re-purchase. She didn’t explain why or what was the criteria. Her only “solution” was for me to keep taking my car to the dealer. What type of solution is this? I asked to talk to her supervisor. She said he would call in the next 5 hours which he didn’t. He called passed the 5 hours and left a message saying I should follow this with the customer service representative, like ignoring my request of talking to him….I’m EXTREMELY DISAPPOINTED WITH LAND ROVER CUSTOMER SERVICE. My advice is: if you want a car that works and is reliable, PLEASE don’t buy this car. It’s gorgeous but it’s not reliable and customer service will not help you at all. They will just send you to the dealer and you will waste your time and money taking the car for service many times.

Had excessive noise from engine since purchasing this from the dealer in 2014. Several adjustments made but timing chain never replaced. Chain slipped off and 7 cylinders are bent. Engine is a complete write-off. Wonder how much Land Rover will cover the cost. Should be a complete engine replacement given the documented history and regular oil changes. Love the power and finishes on the vehicle. Apparently the timing chain is a known issue according to mechanics that have worked on this model in the past.

My Jeep Cherokee has a nice appearance. Its black and I received several compliments about it. It has 4 wheel drive which has been handy when it snows. It seats 4 people comfortably but can hold 5 people. We took it on a road trip over the summer with 5 passengers and it has not given me any major problems. We spent 6 hours on the road and everyone was pretty comfortable. It is a good vehicle.

My $75k car broken down after 2 days of ownership. This is my 3rd day of ownership for this brand new 2017 Range Rover Sport car and I have already experienced a multitude of problems. I left the dealership with a full tank, but today the car said my tank was empty even though I only drove 160 miles according to odometer. I called the dealer and was asked to drive to dealership for a checkup. My dealer (Encino CA) is 26 miles away, so I decided to drive to Pasadena Land Rover (1 mile away) for a quick checkup. Then, out of nowhere, my car stalled 4 times in the middle of road on the way to the dealership. I almost got into accident because the car stalled while I was turning in an intersection!Once again, my Range Rover stalled at dealer’s parking spot which happened to be at an incline. The car (switched to?) neutral and I began to slide backwards. Although I was screaming for help because I was losing control my car, the service guy took his sweet time. He nonchalantly told me to keep pressing on the break. However, because of how heavy the car is and I was stationed at an incline it took a considerable amount of strength to press the break in order to make sure the car stayed still. My foot was holding the break for five minutes before the dealer finally approached me. I almost lost my strength to hold on break because my foot was shaking from the amount of force I was using to push the break. I almost attempted to press the panic button.Instead of driving a brand new car, I felt that I was driving some 50-year-old car. Even with its advanced safety features, the system still failed me and I could have gotten into a fatal accident. No one should have to deal with these issues, especially if the car is brand new and you have only driven for a couple of days. Overall, the Range Rover Sport 2017 is an unreliable car and Land Rover has bad service. Don’t buy this car or any cars from this company.

I purchased my Discovery Sport 5 years ago and the moment payments were complete and warranty was up the timing chain broke, damaged the valves and failed the engine entirely. This incident happened a few days ago on the highway (clearly safety issues here!) and I was lucky enough that I could pull over and stay in one piece. Vehicle was towed and dealership first told me in order to replace the valves and fix everything it costs 10,000 $. They then called again and said they dont even feel comfortable with that because it can fail again so the entire engine needs to be rebuild therefore cost will come to 20,000$!!Now to be clear, I have serviced this car year every year (64000 miles currently aka well below 100k miles) since purchase and have completed all the recommended replacements and services with the dealership asked me to do since 2015. In fact the question now is why at each service visit multiple parts had to be replaced (costing anywhere from 500-4000) and now at 5 year mark the entire engine fails!!! Do your research. I looked this up and there is a lawsuit in 2018, same incident right after the 5 mark warranty. The customers car shut down when the customer was driving (in NJ).Company should be paying 100% for this repair or simply buy this junk back from me and give me a new car. I am in a back and forth situation with the dealership. I called the company and they opened the claim for me but the person on the phone had the audacity to ask me well I am not sure what you want us to do here. They also havent bothered following up. No one made any comment about the safety either!! As of now it is clear to me the company does not back their own products and they failed to inform the customers about the issue or recalling it when they knew very well timing chain has ongoing issues. More importantly safety is not their concerns at all!!! This matter will be escalated on my part! Dont buy their product!!! Choose wisely and do your research. I will be happy to spread the word on every social media platform so customers are aware and know their safety is at risk!

Bought a 2013 Range Rover Evoque from the dealer in August 2014 with 10,000 miles on it. Problems: Nav Screen wouldnt come on and flicker at will... (The dealer had to change the screen). AC wouldnt work. (Dealer had to work on it twice). Car stops in the middle of the road, poor battery... How can It stop in the middle? (dealer changed the battery). Engine Check Light: Oxygen sensor was gone. (Dealer said they replaced it). Engine Check Light came on again... 34,000 miles on it now.

Purchased Land Rover Discover 4 brand new with 8km on the clock. Attempted to drive home. Only made it 6km along the highway when the transmission failed. Land Rover were horrendous to deal with. Firstly asking if it could be driver error (it is an automatic!) then insisting on replacing the entire transmission against our wishes. Two weeks after the day of purchase and all along we refused in writing to accept the vehicle, yet Land Rover drove it to my place of employment and left it there. I had just signed up for a 5 year Lease so couldn’t get out of the contract without great financial penalty. So we were stuck with this lemon for 5 years and it has been so unreliable, the best it ever performed was when sitting on the back of a flat top tow truck. Suspension cracks, constant oil leaks, shudders at speed (really, really shudders!) breakdowns and clunking noises are all part of this heap of rubbish. Never again!

Land Rover offered me a coupe and a minivan. I was happier with the minivan as me and my family needed something nice to start the new year due to our old car breaking down. My wife and I love the appearance. I love the new doors, tints, motor engine, exhaust speed. Everything about this car screams bad. I also love the amount of space this vehicle offers. It is ridiculous but needed as I have a large family. It is a very useful car and will stay in our family lineage for a long time. We will continue to buy from the vehicle manufacturer also so thats very nice. I will probably buy one for my cousin on his birthday.

I am contacting you as I am at my wits end and are asking for your help as a last resort. I hope by approaching the press with my story, it will highlight the issues of safety, quality and customer service which my elderly Father has faced from Jaguar Land Rover. Before I begin to list the problems, of which there are many, I wish to highlight that through research this is not an isolated incident and the vehicle is, I believe a major health and safety hazard. I also wish to point out he is in no way looking for any recompense from them, he knows better than to think he could. I purely wish to highlight their inadequacies so hopefully other people don’t suffer as he has. I will now list chronologically all the issues he has suffered.After 8000 miles the trouble began. Whilst in Solihull the car came to a halt on a main road with no warning. The police came as we were causing an obstruction and he had to pay to have the vehicle towed home and for taxis for his son and daughter to get home who were in the car at the time. Costing nearly £180. An Engineer took the car to a Land Rover dealership in Erdington. Diagnosis, the gear box had gone. It took 9 weeks after the diagnosis for them to order the part and a further 3 weeks to fix it. He was given a courtesy car to use whilst it was being repaired. He specified he needed a tow bar to use for his holidays to take his caravan with him. They provided him a Toyota Hilux with a cab on the back like a building contractor would use. He refused the car as it was completely unsuitable for a family holiday. He then had to pay for train tickets to take his family to Devon.A Lady from Head office said they would compensate him, however it never came to fruition and also the car he didn’t want was left sitting on his drive for 3 more weeks. A representative from Land Rover contacted my Father to inform him the they had supplied him with the wrong log book, for a cheaper model of car. He had to have his insurance amended which cost him £40. Whilst driving down the road the tailgate opened on its own and he had to perform an emergency stop. Next the gear box developed a leak and the tailgate began to rub against the bumper when closing. Which was damaging the bumper. Returned vehicle to garage and they told him “the tailgate hasn’t dropped, the bumper has lifted up”. Which was completely absurd. They had the car in 3 times to fix the tailgate unsuccessfully, still adamant it was a problem with the bumper not the tailgate.He eventually took it independently to a Mercedes Garage who looked at it and saw the tailgate was 10mm lower than it should be. He returned it to Land Rover who then agreed it was the tailgate at fault. After agreeing the tailgate and bumper needed replacing because they were damaged and faulty they took the vehicle back in. They had the car for another 4 weeks to replace the 2 items. When he went to collect it upon completion of the work., he noticed something didn’t look correct. After some heated discussion with their engineers, they conceded they had forgotten to put the bolts in the apron below the bumper which was just resting on and not actually attached.Finally got the car home and everything was allegedly fixed. At this stage the car had been in the garage for nearly 4 months. Then, the tailgate dropped again. He took it to a different dealership in Darlaston, who ‘fixed it’ and returned it but said they never had time to valet it but would send someone to valet it at his house. No one ever came, and on inspection it appeared the boot and bonnet had never even been opened. Again he took it back to Erdington for them to fix, again they said they had but the problem persisted. Another complaint he had was the rangefinder being wildly inaccurate. When he explained that it needed calibrating, their response was “well can’t you just do without it.” While taking the car through an automatic car wash one of the panels on the door fell off. They are only held on by press studs and can actually just pulled off.Car was now leaking oil heavily and needed to go back in again. He was told to drive it to the garage but refused as the engine was completely dry of oil. So they had to send the RAC to take the vehicle to the garage as engine would have seized. He refused to send the car back to the Erdington dealership as he didn’t trust them to fix the car. The car, now at Solihull, now needed the tailgate fixing again, the headlining in the interior had come down and needed reattaching and the gasket on the gear box had gone and needed replacing. All in approx. 2 weeks to get parts and fix they said. He received a phone call at 7 pm on the night from an unknown number in High Wycombe who told him they were a private firm who were going to give him a courtesy car, but they wanted bank details and card details and to withhold a security deposit of £500 for the vehicle.When he refused to hand over his bank details to someone he doesn’t know they hung up and he was never offered another courtesy car even though the vehicle had warranty on it still. Didn’t get the car back for over a month, during which time he had no courtesy car and had to rely on taxis and public transport. During one of the many repairs done to the tailgate, one of their engineers didn’t attach the terminals to the secondary battery properly, causing them to arc and melt the terminal. This was very dangerous and again, needed replacing. The oil leak has damaged his drive and his daughters. Was forced to have them professionally cleaned. When he complained they said he would be compensated for it, but the best they offered him was a free service, although he had already paid for services for the first 5 years.He has had several customer services people from Land Rover, but can never get hold of them again and they just pass the buck on to the next one. One of them who was supposed to be his point of contact didn’t even know which dealership his car was at being repaired. Genuinely the worst customer service you could imagine from what is regarded as one of the most prestigious car companies in the country. He paid for the Car upfront at a price of nearly £51000, in 2014, and it has spent nearly 7 months in the garage. It’s still only done 20000 miles. He was left without a courtesy car for 7 weeks, with nothing but empty promises of compensation, other than an extra years warranty. He is now ultimately too scared to drive the car a long distance, but feels it irresponsible to sell it to someone else as it could cause them harm.

I have written a review before on this site but this time after 6 years of being in court with Land Rover. I can now tell you everything what has happened. First I have owned 6 Range Rovers and up to the last one I bought from Lloyds Land Rover in Carlisle UK dealer. I had little or no problems with the cars. But then I bought a new sport HSE with the new Jaguar engine 3 litre. From the start this car was a lemon. After only driving less than 200 miles I had a fault when I was driving along it would pull up for no reason. The dash would light up with all kinds of failed components such as hill decent fail brake assist fail engine management fail gearbox fail just about everything.I would then ring Lloyds of Carlisle up and complain that the car has stopped again. This happened several times. I was getting sick. I had just bought this car at a cost of over 65 thousand pound of my very hard earned money. At that price you would think you would have no trouble. This was not the case.I told the garage that I wanted the car fixed so I was asked by Lloyds of Carlisle to take the car in and could I leave it for 3 days. I agreed to this. On the third day Lloyds rang me up and told me that the car was fixed and I would have no more bother with it again. This was on the Friday around 5:30 that weekend we used my wifes car as my new Range Rover had let us down so many times before.On the Monday morning I got into the Range Rover 30th November 2009. I was going to a site meeting at Lochmaben. This was the first phase of 30 houses we started for DGHP possible 5 thousand houses that was getting upgraded and I had a chance of that work. When I was driving the car just out of Lloyds of Carlisle I reached a speed of between 60 - 70 MPH. All of a sudden without warning the cars brakes activated and I came to an abrupt stop. I hit my head on the headrest. Also my left hand was pushed into the steering wheel. I did not know what had happened at all. It was so fast. At first I did think something hit me from the rear but when I gained composure nothing had hit me. The only way I could describe what happened was it was like an emergency stop. I was very angry. I rang the garage from the car and told them what had happened that I was rejecting the car. I did not want it anymore. When I got to the garage I told ** all about it. By this time my neck was hurting a bit also my left hand. Lloyds gave me a loan car and I was told that somebody would ring me later that day. I drove home rang the site gave my apologies told them what had happened that I would not be on site that day. As the day went on my neck got worse so I decided not to go in that week. I struggled on for about 8 week until my wife forced me to go to the doctors from that day. The rest was history. I was x-rayed and I was told that I had shattered my neck after 3 operations on my spine. I am now in a wheelchair and never worked from that day.I had to pay off my workers and close my company down. I lost out in a big way a contract worth tens of thousands of pounds. I tried to sort it out with Land Rover but it was a joke. I was offered 20 thousand pounds plus replacement car at no charge. To me I accepted the car but when that was delivered after about 25 miles it developed the same problem. I was so angry but when I phoned up Lloyds of Carlisle I was told that the problem had been found and had been recalled. It went in. I was told it had sensors replaced and software upgrade had been done. I sold the car soon after but that car before it had done 20 thousand miles the engine had blown up. I did not know about all the problems Jaguar Land Rover had with their cars. If I did I would not be in the condition I am today as I could not sort out some sort of compensation with them and decided to take them to court after the biggest cover up by Land Rover in court. They lied in court to win committed perjury. The judge also said to me that I was trying to besmirch the good name of a first class company. He was under the impression that nothing like I said went wrong with their product dont know if he got a new car out of it or not.All I know is that after six year it was a farce. The only problem is I dont have the money to take them to the high court in London.If there is anyone out there has similar faults with their Range Rovers give me a call or email me as if something is not done to sort out this company. Someone will be killed because of the cars they make. According to Land Rover nothing ever goes wrong with their cars? Email is ** phone is **. Feel free to call or email me. It would help. Thanks.

I really enjoy SUVs and thats why I went to Land Rover in the first place. To get a nice, big reliable SUV. My SUV is the color black and it has a very sleek color. It is quite large but not too large that it is difficult to park. It is also very boxy but not in an ugly way. Overall I think the car looks great. The SUV can fit 8 people and still has room for bags, suitcases, grocery and JUST more leg room in general which makes it more comfortable for the passenger.

Received new Range Rover HSE Diesel on December 26th, 2019. Took it to dealership in February with only 4,000 miles because brakes began to vibrate and thump. Four months later and after speaking to five different people, Ive now been referred to a Regional Manager. I have been consistently told that there are no rotors and brake pads in stock. What? How could this be when they continue to produce new vehicles. The brakes now vibrate so violently that I dont feel safe, but JLR says its not a problem. Additionally, while my RR Diesel was extremely quiet when I purchased it, it began to sound like your typical tractor-trailer about the same time the brakes went bad. The dealer told me there was an additive for diesel engines as this was a known problem for vehicles operating in higher altitudes. I live at 7,000, so I accepted this answer. However, they apparently dont have the additive because this issue is still awaiting resolution as well. My wife also drives a RR HSE, but Id have to say we are done with JLR.

I own a 2016 Range Rover Evoque. Three days after I drove it off the lot, the engine light came on. A call to their service center resulted in being told to drive it for a week and see if it resets itself. Well, a week later and it didnt so I called back. Within the time frame of the engine light and the servicing, the trunk wouldnt close properly one day (kept bouncing back up) and upon closer look, I notice the latch was chewed up from it forcing itself closed. The Evoque went in for servicing and came out with no engine light and the dealership telling me it had to go into a body shop for 2 days to fix the trunk latches, which apparently arent aligned properly (translation: they lack a proper QA process on their assembly line). A few hours after I got the car back, the engine light came back on. I called the dealership back and was told that the issue is part of a problem that Land Rover hasnt sent a fix for. Great. So since buying the car, Ive had the engine light on and the trunk doesnt close properly. It was scheduled to go in for servicing at the body shop today or tomorrow but the service folks wont tell me what day. I STILL cannot get in touch with them - leaving multiple messages results in nothing. No call back. Nothing. So I have no idea what is going on. And as if all of this wasnt enough, last week we had rain. Yes. Rain. But apparently a Range Rover doesnt like rain. At 2:00 in the morning, I was awoken by the car beeping twice every 10 seconds. I actually thought the alarm was going off, but unlocking and locking the vehicle didnt stop it. When I walked up to the car, the beeping stopped, but the trunk started to open and close, repeatedly, in the pouring rain. I had NO idea what was happening. A quick google search told me it was the sensors for the trunk, and that RAIN does this. Imagine that - RAIN. So I decided to back the car up as close to my porch to try to protect it from the rain, but this didnt stop it. Horn going back off. Its now 2:45 AM. I have an 8 AM meeting. My neighbors are telling me theyre going to take a ** baseball bat to the car if I dont shut it up. So when I approach it (within a meter) the trunk starts to open again, but because its so close to the house, it cant open all the way and then it BEEPS to tell me it cant and then closes. This is no joke. I cant even get off the porch to get into the car to stop it because the stupid trunk opening wont let me. I had to climb OVER the side of the porch and garbage cans to get off the porch (in the pouring rain in the middle of the night in my pajamas) to get into the car. Starting it stopped nothing. So I tried to tape garbage bags over the sensors to protect them - nope. Didnt work. At 3:00 in the morning, I had to drive my brand new 2016 Range Rover Evoque 20 minutes north of my house to an industrial area with no houses so it could beep to its hearts content. I was soaking wet, frozen and exhausted, and I sat in the car until 6:10 AM when the rain decided to ease up enough that the car would shut up. Then I drove back home, showered and went to work. Do you know what the dealerships response was? Remove the fuse for the horn. THIS is what they tell me to do. I drove my Mazda 3 for 7 years and didnt have a single problem with it. Ive owned this Evoque for 2 1/2 months and its been a nightmare. I expect the issue to be FIXED, or give me another damn Evoque sans issues. But dont tell me to drive with an engine light on and remove the fuse for my horn to solve problems. These should NOT be my problems to solve. Its BRAND NEW. So no - do not buy a vehicle because they have issues and the servicing and customer service is absolutely dreadful.

When I got my Land Rover Discovery, it was used and it wasnt exactly a good looking car but the features were top quality. It drove very smooth. Had a lot of leg room and I believe it would seat about 6 people, from front to back. Land Rover Cars are great cars. You really get a lot of car for the money. Very high quality product but The upkeep on it can be expensive. You dont account for it.

I have a 2013 Land Rover Evoque. This is by far the worse car that I have ever had. This car has had the most issues and its only 2 years old. My oxygen sensor light has been on since May. Dealer says I dont tighten my gas cap. What was I doing before then. Last week the vehicle wouldnt start, surely its not the battery. I take it in for service and Im told its the battery and they cant tell me why all these warnings are popping up; battery is $350. I go get a battery installed but the car keeps saying gear box fault. From reading all the posts. Im scared to drive it. My headlights dont work properly. I can only drive at night with my fog lights on. The service man says my battery would solve a lot. When does a battery fix headlights. Guess what? I have a new battery but my lights still dont work. I have been on the Internet for 4 hours. I see a new vehicle in my immediate future.

Many reviews on this site of problems with the infotainment system. This is a known problem with Range Rover and Velar. I have had very weak digital radio signal in my 2017 Evoque, considerable interference on FM radio, phone drops, and forget about getting reliable service between the phone/USB/Bluetooth and playing music. Press a song in the playlist and another appears! Crackling speakers during robust music and album artwork all mixed up between artists. Frozen screeching screen! All fine on the phone when connecting to other cars! There is a disconnect between the touchscreen and the IMC (the computer under your seat). All software updates have failed to fix the problem. How is Range Rover getting away with not doing a recall? AVOID until they sort it!

I had a 2006 Range Rover Sport HSE. I loved it! At about 90,000 km, I started getting intermittent reduced engine efficiency warnings that began to result in low speed stalls. Check engine light occasionally would come on as well. I had my mechanic replace several sensors. Then I took it to the Land Rover dealer (in the next city) who diagnosed a mass airflow sensor as the culprit. This was changed but it kept reoccurring. More diagnostics (and the money associated with that) and resetting of the codes: same mafs but nothing was wrong with the sensor! Land Rover was unhelpful and quite frankly, disinterested. I guess the repeated cost resetting charges were making everyone happy (except me). So, I bought a 2013 Ford Explorer, a great vehicle at a half the cost, same great cargo space, better ride (!) and a more accessible dealer network. Its a great truck.Im very disappointed in Land Rover. I currently have a Mercedes E-class which Ive had for almost 10 years without any significant issues, as well as a summer-only 5-year old Porsche that has cost me only oil changes. I dont mind spending money on vehicles, but I wont be loyal to a brand that cant fix their own vehicles properly. Good riddance, Landie, forever.

Love at first sight, beautiful, clean, no rust, interior spotless. Finally no more horror driving in winter every winter option on this HSE. Did not even think of no warranty too beautiful to care, that is where they get us, you just fall in love with the white soft leather, the heated seats, the beauty makes you forget about gas mileage and cost of ownership.Driving home could not be happier, until the death grade hill in the mountains. Gave her a little gas to get up the grade with complete confidence in vehicle. All of us have been sucked in by the allure of this vehicle, the strength, the false sense of security this piece of ** lulls you into as the smoke comes billowing out the exhaust as the engine blows out its ring seals in catastrophic fashion. Horrifying noises as every system drowns in a bath of oil as the piston rings blow out, intake and breather choking in oil blowing white smoke like the cooling tower at a nuclear reactor. I am driving on fire. I am going to burn to death on the way home from the dealer. ** me Im gonna burn.The divorce seems inevitable, every dollar spent now turns triple, time means nothing as the machining and valve job and honing and intake and parts overnighted from parts of Germany that you cannot pronounce. Taking apart this 4.4 has taught me that they are made to break, from the plastic timing guides to the fixtures needed to time the engine properly. I feel everyones pain. It took a month of nonstop work and a neverending line of delivery trucks with small packages of valves, rings and every part and o ring I could sign for. Of course my girl wanted me dead surrounded by cranes engine stands and jacks. My self hatred had reached a new level, no food, no talk just that piece of ** rover. I cannot say how much it cost because suicide is the only cure for what this vehicle has cost me.My heart goes out for everyone who took rover for strength. If you do not have a friend with a degree in mechanical (me) or a huge ungodly amount of money to throw at The lying ** called dealers do not fall in love with the ** named rover, walk away, run away, shoot yourself first, the medical bills for a stroke are cheaper than what it costs to keep this thing running, it will squeeze every last breath from you and then demand more....I wish I could listen to my own words, rover will always be my only girl. Please help me I love her so...

I am an old customer of Land Rover since years and I was really satisfied with the services I got until now. An incident occurred where my car caught fire suddenly and it caused damage to my car. Thankfully, nothing happened to the passengers seated inside it, but the front part was completely damaged. The car is under warranty and has also been given for servicing on time. There was no fault with the car, but the sudden fire did take us all by surprise. Luckily, the door lock worked and the car opened and we could come out and stop the fire. I am a proud customer of Land Rover since years and this is my car of this company. I have a Range Rover sport and two Freelander 2. The car which I am talking about here is Freelander 2, which I had purchased around 2 years back. The matter has been reported to the authorized dealer, but they are little slow I guess. It would be nice if you could contact me through my mobile number or the email address provided by me or you could also give me a contact number where I can talk about this issue. Im having problems without my car and it would be nice of you if you could do it at the earliest possible. Thank you!

In 2012 our LR2 was at 118,421. We were told by Redwood City service that differential/transmission failed. Replacement cost = $7,000. We said NO. It is 2015. LR2 is over 161,000 miles. Differential/transmission = good. Conclusion?

Wow, lot of issues with these Land Rovers. Apparently, I am not the only one. I have a 2015 Land Rover. Problems werent apparent when I test drove it, but they sure developed quickly after buying it. My issues are mostly nuisance electronic issues that the dealer has not been able to resolve... or isnt willing to resolve. The parking brake sets at stop lights and fails to release. The transmission often is confused on which gear it needs to be in resulting in over revving of the motor and heavy clunking as it engages. Radio reception cuts out on local stations that never happened on my other cars. Intermittent wipers fail to operate intermittently. The seat will inadvertently adjust fully down and back instead of to the default Memory 1 position. Sometimes it will randomly adjust while drive.One thing I busted them on early was odometer mileage. It logged 250 miles for a highway trip that MapQuest indicated 180 miles. Perhaps they wanted the warranty to run out as quick as possible. I noted this and reported it to the deal. They said nothing was wrong, but after it was in the shop, it recorded the mileage correctly on the next trip. Strange. Perhaps they are repairing more than they want to let on. The local dealer is now in denial. They tell me they cannot replicate the problem. As the owner, we should have the most credibility with our cars. We drive them everyday, but Land Rover doesnt see it like that. These Land Rovers have electronic bugs and programming issues and it appears Land Rover is hiding from them.

My Range Rover sport 2013 was the best until I had to do maintenance and there is when the nightmare starts. A car with only 40.000 miles on. The car is now 60.000 miles and the coolant problem still not solved. After spent so much money to get scammed by these people I still need to put coolant at least once a week, ignore the coolant light on because it can never be fixed.These cars are popular for having coolant leaking problems but doesn’t matter how much they charge and you are willing to pay you will only get scammed. They will not fix your car or admit that they are basically taking your money for the same thing over and over again. Took my car to 5 times to get this problem solved, spent thousands of dollars for absolutely nothing. Just stress.And they have the audacity to call you next day to say: Are you happy with our services? Oh no, I’m sorry for all the trouble we may cause to you. Maybe we can fix this issue with a new car!!! No. Thanks! Every time I took my car to get “fixed” they loan me a newer model and all drive like cheap cars. I should listened to friends who deal with the same problems with their brand new Land Rovers and should never ignore all the bad reviews they have. Now I’m absolutely ready to sell it and get far far away from any type of Land Rover or Jaguar brand cars. I absolutely don’t recommend Land Rover cars. Horrible experience!

This past weekend I left my home in Central PA Saturday morning to drive up to Saugerties, NY to pick up my daughter where she was at a horse show with my parents and niece. I went to see her ride in her 1st show, then in the afternoon I intended to depart for Southern NJ. My wife is there for the summer with the kids and I drive back and forth. It was our wedding anniversary on Aug 4th, so I was headed there to celebrate with her.As I left Saugerties around 5pm on Saturday, my passenger rear tire blew out. Total blowout, with the wall of the tire torn. I called Land Rover roadside assistance because I couldnt find the spare. It was at that time I learned there is no spare in my car! Only a patch kit, which wasnt going to help me. LR roadside assistance said the only thing they were authorized to do was tow me North to Albany and then have the tire replaced Monday (2 days away). Because I wanted to get to Southern NJ, I had AAA tow the car to the nearest tire store. They believed they could get me on the road before they closed at 6p. When I got there and gave them the tire size 275/45 r21, they said, Thats a real unusual size. We dont have anything like that in stock. I spent the next two days calling around to tire centers in the greater NY metro area - no one has that tire in stock. Most never heard of that size. I was mystified that in one of the largest suburban metro areas of the world, I could not easily find the tire I needed when I had no spare. Did the designer of the truck not consider what might happen in the event of a blown tire? No spare, unique tire size... Off road machine??!! In the end we had to stay 2 extra days in a hotel, get towed 45 miles in the opposite direction of where we were headed, and pay Land Rovers premium prices on the tire to have it replaced. A flat tire, which should take 45 minutes to fix, took 2 -3 days with much expense, frustration and a missed anniversary.As a CEO of a mid-size company, Im familiar with customer service/customer experience architecture. I can only categorize my experience with Land Rover as policy driven and customer tone deaf. The Albany dealership was great. The Roadside Assistance was deplorable. A flat tire on $100,000 4x4 should not cause a 3-day delay... at least thats what my common logic tells me... Apparently not LR. To top it all off, the tow truck was 3 hours late on Monday. They detoured to pick up another accident before coming to us... Up until this point I loved the vehicle. After this incident my perception of Land Rover is not favorable and will likely not trade this Range Rover on another when the time comes. A problem is an opportunity to turn a customer into a fan. Unfortunately I am not. And I anticipate they will do nothing more to make me one.

I purchased a 2006 Land Rover Range Rover Supercharge from Santa Monica Rover on November 26, 2011. 15 days later, on December, the check engine light came on. I took the car in for service at Encino Land Rover, $1,024.69 dollars later, the car was ready and running. On January 4, 2012, again the check engine light came back on again. I took it back to Encino Land Rover again on January 10, 2012, the dealership called and say its the transmission needs replace at a cost of $7,500. there was an extended warranty on this 2006 that ended on the 29th of December 2011. Need to get the repairs done on this car and need to figure out what sort of compensation can be extended.

Unfortunately I was blind with the manufactory believing was an excellent, but let me tell you its all problems like a regular manufacturer. The first day before signing the paperwork at dealership, walking around the car I notice left led light was off. Guess what, A FUSE they said... hmm brand new car and fuse blow out... ok... 3 weeks after now my remote keyless wont work... Guess what is common on these HIGH END VEHICLES that the computer or keys go flat. I thought buying $57.000 car was a worry-free, no headaches, like regular manufacturers. Oh, and dont expect 5-star customer service when you have problems, they are like a regular Ford, Chevy, dealership same level.

Land Rover has a lot of different selection of cars on their car lot. I think I made a good decision based on the price and the selection that they currently had on hand. They have the most up to date cars on the market. They dont have any junk and they can only sell the best since they do ask for a lot of money as a down payment. They let you upgrade your car just as long as you have the money to do it. You can customize your car too for your style. I like the way it makes me feel. You can fit all that you need to fit. There is a lot of passengers room as well as trunk space. You can carry all your luggage and extras you may need to bring with you.

Never had such a money pit for a car. Avoid like the plague. Lots of ownership experience with high end/luxury cars--Volvo, Lexus, Cadillac Escalade, Mercedes. Less than two years ago we bought our first Land Rover LR4, brand new. Tires lasted 12,000 miles, brakes and rotors failed at 22,000 miles (today). On top of that, put close to $3,000 into it for regular maintenance checks. In less than two years. Outrageous.

I have 2006 Model LR3. I really enjoyed the movement but at a point I noticed that attaining 90km/h it disengage automatically (like speed check). This has been the problem since and I think I need a better information to rectify this problem.

I have had my Land Rover LR2 for 6 months. It has cost me several thousands of dollars in repairs now and has never completely run without an issue. Its a 2008 with 50k miles. No one, including Land Rover certified technicians, can issue me any sensible answer to this horrible vehicle I am now stuck with. I should have bought a KIA.

2012 Range Rover Evoque - I purchased this car in September 2017. Shortly after, I noticed the interior of my car smelling like gas. When I brought the car into my local Land Rover dealership for service I told them about the constant odor. Unfortunately they said they did not smell it. About a month later I brought it in for service and told them the problem still existed, once it went unresolved. So now I have it back in for the same problem, and I hope that someone resolves this. This strong gas smell is literally making me feel sick, anyone who gets in my car notices and they dont feel safe. My problem is that my warranty ends in days and I do not want this to now be a huge problem for me. Has anyone ever had a similar experience? Help.

Transmission replacement was declined while under warranty. I had taken my vehicle in for issues with the transmission. I brought these issues to the attention of the dealership while the vehicle was still under an extended warranty. They kept the vehicle for several weeks at a time and did not make any repairs to the transmission. My transmission continues to show signs of impending failure. I took the vehicle back in to have the issue addressed and they said that the transmission needed replacing; however, due to the extended warranty expiration, the repairs to the transmission will be at my expense. The service manager at Livermore Land Rover said that there are several notes in my service records that I had concerns with the transmission problems. I have sought an attorney. However, his suggestion is for me to take the consumer affair route first as he sees that the case is very simple. A preexisting condition is the responsibility of the car company to repair.

Love this brand. There is such variety from cars, trucks, to SUV. They have every available upgrade you could also want and are happy to help you add and figure out what it is you want exactly. This is my favorite part - adding the things I knew my family would need. I love that you can add what you want to the car without a hassle like heated seats or a Bluetooth stereo. The built in tv in the headrest for my kids is perfect. Love how sleek and clean the look of this brand is. Theres always enough room for the kids as well as the groceries. Theres also plenty of room for the drivers and passengers instead of being cramped. And they have amazing customer service that is always happy to help when theres a problem or question.

This is our 3rd Range Rover Sport. We have loved our previous 2 and they were great and trouble free. Soooo, we bought a 2019 Range Rover Sport Super Charged 3 months ago.... What a nightmare it has been. I hold my breath every time I start the car to see if the radio will work, I have had the alarm system just go off while in the car (that was fun)... The screens that show everything go off, the alarm on back up system went on and would not go off. The air conditioner has air coming out of it that is barely cold part of the time. I could go on. My car has been in the shop 4 times already and twice the dealership has had it for over a week.I thought maybe it was just my car, but yesterday the dealership gave me a 2019 Range Rover as a loaner to drive. So this morning I start it up and guess what???? No radio or any control on the middle dash are working. Just black screen.... What is going on Range Rover. If Kia can make a car for $20,000 and they work perfectly why cant Range Rover make a car that we paid over $100,000 work????

The variety of cars I browsed was overwhelming. There was so much to choose from, and they each were very affordable and tailored to my needs. I had a hard time choosing which to get. The Land Rover that I ended up buying was a very beautiful car. It was sleek, shiny and not too big but was well equipped in the passenger capacity. It could easily fit six grown adults very comfortably and it was guaranteed a safe choice. Also, Its features were all wonderful. It included a gps, radio and state of the art car alarm. It had features implemented so that I was able to add some of my electronic devices which include my iPod and satellite radio.

My Range Rover Sport April 2018 sustained a minor rear end shunt on the 14 May and since then the vehicle has been off road because the tailgate will not remain closed and Land Rover cannot provide a replacement or indeed give any indication of when the relevant parts will be available, I know they are called off road vehicles but this is taking the term too literal. Should manufacturers be allowed to sell vehicle and then fail to keep them on the road due to lack of back up. Don’t buy a Land Rover.

Bought a new 2012 Evoque in August if 2013. Early on had a bunch of minor issues (pillar molding making noise at speed, headlight issues, etc.), but loved the car beyond all that (Colima Lime, just the color alone made me smile). About 2 months ago, at 82,000 miles, the engine cut out and could not get it restarted. Thought it was a battery issue and had it towed to a mechanic friend of mine. Within an hour he told me that it was a failed timing chain and that a new engine would be needed. I contacted Land Rover to see if they would cover this even though we were out of warranty. I was instructed to take the car to the closest dealership for inspection before they would even consider the case. It took 5 weeks for them to diagnose the problem as a broken timing chain, but still could not tell me the cause. I provided LR with all the maintenance records. Another 2 weeks went by and they declined to help. When I asked why, I was told that I did not maintain brand loyalty by getting oil changes elsewhere. That has got to be the lamest excuse I have ever heard. It was never a money issue because I always used the highest quality synthetic oils and did oil changes about every 10K miles vs. the recommended 15K. The nearest dealership is an hour away and it’s not always practical to go there. Besides, I have had many vehicles with 100K+ miles on them and did oil changes at the most convenient place, rather than the dealership...never a problem. I am now stuck with having to pay almost $16K for a new engine and the gentleman who declined financial assistance is not willing to even speak with me to give me a better explanation than oil changes not at LR. From reading all these reviews, there does seem to be an issue with the Evoque engine, as they tend to fail right about the mileage mine failed. And from what I read, some of these people even serviced the car exclusively at LR, so it’s not the aftermarket oil & filter BS. Its not even the money that gets me upset, it’s the complete lack of customer service. I mean, it’s $16K...thats the cost of a new car. Couldnt someone take a few minutes to call and explain why they arent willing to help. I am not giving up...gonna try to reach as high as I can, maybe even the company president, or just go screaming to the media...who knows. If anyone has had luck getting to some higher-up, please contact me. Perhaps as one of the posters said, might be time for a class action lawsuit. The bottom line is that they lost a customer. We were about to buy a Range Rover Sport, but thats not happening now. I should have known better to start with. Land Rovers have always had a reputation for being a beautiful car which was extremely poorly built.

The Land Rover is very good and has great large suspensions. It is a very comfortable vehicle to travel with family and friends. It is luxury and with a lot of speed. I love it. It is very nice.

I purchased my 2017 Discovery new with only 11 miles, and loved the car except that the backup camera works only periodically, the audio works only when when it wants to. I now have 34,000 miles and have extreme shaking upon applying brakes. I’m told I need new back wheel brakes at the tune of $1,000 and if shaking continues, I’ll need new front brakes as well for that same amount. I’m told this is not a manufacturers defect so not covered under warranty :(. I’ll be selling this lemon and never purchase a Rover again. I’ll also not recommend that any friends or acquaintances purchase a rover. This is my first and last rover.

I had a 2014 Range Rover Sport. It was lemon lawed. They sent me a refund check as I had paid the car in full. I got a 2015 Sport as they guaranteed me all issues were fixed. I have even more issues with this car. It gets stuck in neutral and the car has to be fully shut down and restarted. The navigation shuts down en route to a destination. Just goes blank. Now my battery died overnight and it is a nightmare because I have no car tomorrow morning and they dont bring you a loaner. Range Rover is a nightmare. Ive had more issues with this car in 3 months than any other car in 5 years.

Bad service. The RR give you the dirty. Very expensive for the quality.

Memphis, Tn. Bluff City Range Rover. Very dissatisfied!!! Drop my vehicle off to get some repairs done on July 10, 2019 for (REPLACE BOLTS/RESEAL EXHAUST LEAK. I received a phone call from Mr. ** my service rep. (very nice guy) on July 15,2019 informing me my car was ready for pickup, he also stated that they find another leak that’s going to cost me 4,953.32 total for a new (TURBOCHARGER) after 5 days with my vehicle. Only with 104,000 miles on my Range Rover EVO 2014. I ask ** why they see this when I got the diagnostic done. (Paid 150.00 for diagnostic) I was told to fix the problem that it would only cost me 527.98. At this point, Im like, Are you serious sir. Ok I get to the dealership to do the test drive with Mr. Mike ** on July 16, 2019. While I was driving my vehicle didnt sound no different than when I dropped it off.I ask Mr. Mike why do Ive pay for something that I to still take it to somewhere else to get repairs done? He said, “Let me check on this for you. Because you shouldnt have for the service.” Mr. Mike was very courtesy. By this time a hour has pass by, then Mike approach me again stated his district manager said that I will still have to pay for the service, due to the labor. Wow! Why paid for something that the same problem that you stated you would repair, that’s still not fix. REALLY! 2 hours has now pass by, I ask to speak to Mr. Dennis **. I went into his office and ask him why pay for something that’s still not repaired. Mr. Dennis said in front of me and Mr. Mike because of the labor and also they find another leak, once they got to the part on my vehicle. He once said again the guys has to get pay for the labor time. But my vehicle is driving with the same sound from when I dropped it off.I told Mr. Dennis it sound like you more concerned about the money than the situation and not the relationship as a long time customer. Why pay for something that you didnt repair? At this point I said a few words to him, paid and went on by way. Very horrible situation. Mr. Dennis had not concerns at all. Very Rude in the way he spoken to me. His main focus was money/labor! Ive begin coming to this location since 2015. No problem at all with customer service. It was a COMPLETE RIPOFF. I wonder how many people get ripoff daily here. 2 hours 30 mins and he took my money with a unrepaired vehicle. Spoken to several of mechanics. They said to me this doesnt sound right at all. I dont think this is a bad place--just a HORRIBLE GENERAL MANAGER. Mr. Dennis rob me with no mask on!!! Fighting now to get my funds back. I pray you make this right. Upset & disappointed

I bought this truck used over 4 years ago and couldnt be more happy. Had a couple electrical issues which required changing fuses and had to replace air bags, but that has been all. It is a gas guzzler but overall dependable especially in the winter. Parts are costly due to being foreign, but can find on internet cheaper.

This is not in my character to post negative comments online about something that I like (I absolutely love my 2013 Range Rover Evoque) but I was advised by a manager at a retailer that this was probably my best bet to get some sort of explanation for the recent sub-par treatment I have been experiencing from Land Rover, in particular the Huntington, NY location.On 12/15, my fiancé and I were driving when a message on the dashboard flashed and said that the front left tire needed air. So my fiancé went ahead and attempted to put air in the tire. When he unscrewed the air valve, it broke, causing the tire to become flat. We ended up putting the spare on, which caused another message to pop up saying that there was a fault in the tire sensor system and because this happened at 2300, we decided to call the dealer the next morning.On 12/16, we called the Huntington dealership where we bought the car and were told that the next appointment would not be available until next week. We called several other dealerships that day and even explained the urgency of the problem being that we work 40mi away and did not feel safe driving on the spare. We were told that there was nothing Land Rover can do for us. My fiancé explained that we are being forced to look into other options to get the original tire repaired because we cannot wait a week, and again we were told theres nothing they can do, but give us the next available appointment. We ended up getting the original tire put back on, but the dashboard kept reading that there was a fault in the tire sensor system.My fiancé then drove the car for the scheduled appointment, and waited for the problem to be fixed. However, when the service men told him that it was ready, the dashboard kept flashing the same message. He told them that message was still there and the mechanic impolitely told him to just drive the car 5 miles and the message would go away. After driving for 10mi, the message stayed the same and he drove the car back to the dealership where they decided to give us a loaner and further look into the vehicle.Now today 1/4/17, Land Rover Huntington calls my fiancé to tell him that the service that they provided is not under warranty and we have to pay $400. I called Land Rovers customer service, and spoke to a representative that told me that tires are not included in the warranty, and that because of the recent holiday season there was limited availability for service. Two things wrong here: 1. it is something wrong with the sensory system not the tire and 2. there is no need to justify unsatisfactory customer service. Im very aware that we just celebrated a recent holiday season not to mention my birthday on 12/16, when I had to initially deal with this nonsense.Unfortunately, I am nowhere near my vehicle to look at the specifics of the warranty, but I will say this: this has been one of the most insulting and dismissive customer service experiences I have ever had. I was really looking forward to stay in Land Rover family and eventually upgrade to a vehicle for a growing family, but this service is absolutely deplorable. My mother who is the owner of a Mercedes Benz has never heard of such treatment with her company and here I am being subjected to this level of service, for what is known to be a luxury vehicle.

11000 miles in going in year two of ownership. Yes the software updates for in control pro and screen blanking out were pain early on but our service has been great and our dealer gave us 4 years of annual service free for our early software issues. I really like the truck and judging by how many people own them here in Connecticut, have a true following and loyal fan base who all live through the little things. Also bought wife 2017 Disco Sport that is now on 30000 miles now going in 3 years and outside failed water pump under warranty, been pretty dependable and bullet-proof.

We went to Land Rover in Albuquerque, NM with the intent of purchasing a vehicle. Upon meeting the sales representative we immediately told him the things that the vehicle must have. The very first thing we said was, The vehicle must have Sirius XM radio as we live in a small town without radio options. We were excited to purchase our brand new 2017 Discovery Sport HSE. After signing papers and getting on the road we were unable to figure out how to access the Sirius XM radio. After getting home and reading the manual we still were unable to access Sirius XM. I have never purchased a vehicle and NOT had the sales representative call the next day to be sure everything is well with the vehicle, Land Rover, to say thank you, to check on our purchase... nothing. After not receiving a call I finally called them to ask about the radio. The sales rep says he needs to look up that information and upon returning says no our vehicle does not have Sirius XM. Later I called and spoke to the someone in the financial office to ask a question about gap insurance, and he eventually asked how everything was. I expressed my disappointment in the vehicle not having the one thing that we said the vehicle must have. He said it was likely not added to keep the cost down. I explained that we chose the HSE for its extras and that we purchased a $55,000 car not looking to save a buck on the radio. He said he would get back to me. He later called back to say that Sirius XM is an option on the vehicle purchased for about $800- $900 more. I would have gladly paid this! I was scheduled to go back to the dealership a few days later to have the car washed because on the day we bought it there was no one available to wash it. On the day I returned to have it washed the sales representative asked for the extra set of keys to the car I traded in, took a copy of the insurance card on the vehicle I purchased, and asked if there was anything else he could do for me. I was shocked. He didnt intend to have the car washed at all. I told him I talked to the finance guy who said Sirius XM was an option for $800-$900 and I said I would like to purchase it. The sales guy told me it was no longer an option once the car had been purchased. He did say he would look into it some more and get back to me, which of course never happened. I am so disappointed in the customer service of this company. I have had much better customer service buying much less expensive vehicles. I would have definitely went to BMW or Lexus if would have known Land Rover had such poor customer service.

I bought a Range Rover Sport several months ago. 24 hours after my purchase while on a family trip, I started experiencing software issues. The radio, internet, several areas of the dashboard went blank and no Bluetooth connectivity. The answer was to do a software update at the dealership once I returned. The local dealership has been very nice and supportive applying these updates now monthly, but now we have given up. Since these updates would correct the problem for about 24 hours, it was not worth the time or effort. It is a product issue.My issues are now daily and extremely frustrating. The dealership helped me as much as they could and had to refer me to their Customer Support folks out of NJ. I hope you NEVER have to interact with the team out of NJ. The Range Rover team out of NJ are the worst support team that I have ever experienced. They denied further assisting me and basically stated by email that I need to wait for a new update to resolve my issue. There is no ETA on this issue being resolved. No call back to discuss this over the phone. I have multiple emails and calls into my rep. trying to further discuss my issues over the phone. I have been very patient and nice, but now I am done and now sharing this experience with others PRIOR to their purchase or support others out there with the same situation.

I have the range rover. Its a very quiet ride and feels as if youre floating when driving. Its also very roomy, youre children will love you. It has absolutely fantastic leg room, plenty of room for the pet to come along also. You can also have a romantic evening with your date on the shorelines. They also include top luxury models but do be preparing to spend at least 50,000. The vehicles are beautiful though and well thought out. They also pay attention to detail and you have many options to choose from. Wheels, interior leather, wood trim, many different exterior paint color options and many options for engine. I prefer a v8 engine. They will last a lifetime if you have regular maintenance done.

I have been a lease holder with the Larchmont, New Rochelle Land Rover Dealership since 2003. The first lease I had was a 2003 Freelander which I returned in 2006. In March 2006, I leased a used 2005 LR3. Although this vehicle is considered to be of great prestige, I have had nothing but problems with this particular model. The first fault that I noticed with this vehicle occurred after the first four months. The vehicle stalled on me while driving it at 70 miles an hour. If I would not have known to place the gear shift lever in neutral and then turn the engine back on, I cannot imagine what could have happened to me and my family. The car stalled a second time soon after and I decided to bring it in for service at Larchmont, New Rochelle and I was informed that it was a problem with the suspension module. Although the problem was resolved, these incidents left me doubtful while driving the LR3. Once again, the vehicle stalled on the highway and again I was left to move the gear shift lever to neutral to turn the engine on. I called Land Rover of Larchmont and I was asked to bring the vehicle in and I was told that the module was defected and had to be replaced again. The vehicle is at the beginning of its life with only 18900 miles. I have experienced other problems such as, an electrical problem which prevented me from opening the vehicle using the key remotes, apparently due to electrical wiring becoming wet from water entering the vehicle. The week after again another problem, the air conditioner was not working. The driver side was blowing out cool air and the passenger side was blowing out hot air. As you can read from the numerous incidents I have listed above, I have had nothing but problems with this vehicle. I am asking for a resolution to my ongoing problems with this particular vehicle such as a replacement truck with minimal problems and or an early termination of the lease. I have been a good customer to Land Rover, always keeping my lease agreement and I have never missing a payment in return I expect Land Rover to accommodate me with a quality product for the price I am paying.

I purchased a 2006 Range Rover HSE with 18,000 miles. I owned the vehicle for one year and that is when my financial nightmare started. The first incident that occurred was with the front differential, which needed to be replaced at 30,000 miles. Three months later, the air suspension needed to be replaced as well. I am lost for words as to why is it that this is a so-called top of the line luxury vehicle. I was suckered into buying this basically junk and ** expensive vehicle, which is costing me and a lot of others nothing but financial burden and headaches. I cannot wait to unload this junk by any means. I will never purchase a Land Rover ever again!

Amazing purchase, I loved it. I enjoy the fact that they have the matte black option. I love how high lifted most Land Rovers are and range rovers as well too. Land rovers can be easily customized into different colors and lifts and I recommend the leather interior as well if you decide to go with this brand. The brand Land Rover usually has at least seven rider optional to seat. I definitely recommend Land Rovers if youre looking for a lot of room and want to carry a lot of passengers, they are VERY reliable.

Make no mistake, I have been a long time Land Rover fan (Im in the UK). I have had many Defenders, Range Rovers and a Disco 3. I have driven to Africa 5 times in a Defender including through the Central Sahara Desert to Niger and have another rebuilt Defender 300Tdi 110 now ready to go again. I have just sold the Disco 3 after a few problems cropped up - it was getting old anyway. We went to a local dealer, Harwoods in Lewes, East Sussex to look at an Evoque or Discovery commercial or anything else that looked suitable for a family vehicle and seeing clients. Well, yes theres a virus going round but we were told we could not enter the showroom and to go and have a look round the car park. Well the car park was full of various vehicles, maybe customers in for service or staff, who knows? By the way it was raining too. We shuffled a bit and left, rather unamused to put it mildly.If this is the best that LR can do when customers are potentially about to spend £100k GBP or more and become loyal to a brand, then they need to go back to business school. Land Rover has a criminally bad reputation for reliability and appalling customer service. Its not difficult to see why. We went to a Porsche dealer who was open, welcoming and thoroughly excellent. The older Rovers were simple and robust. Parts were good and reliable, not expensive. The newer generation ones are grossly over complicated with dodgy electronics, poor quality components (they have gone downhill for the last few years due to cost cutting as the vehicles were no longer required to be robust due to mainly be used on road, not off road). Throw in corporate complacency, inadequately trained technicians who swap assemblies (huge bills ...) rather than fault find and you have a nightmare of epic proportions. My advice is to buy another brand thats reliable and from a source where you can get personal service when buying and for servicing and not be lost in the system. In the Uk theres lot of experience of Land rovers, more than the US - you have been warned.

I have been in love with my 2013 Evoque up until about 65K miles when a belt had to be replaced for $2,000. I let it slide. Now at 70,000 miles, I need a whole new engine. The fourth cylinder no longer has compression, so it is only running on three cylinders and cannot be driven. I have kept up with all regular service and have taken very good care of this vehicle. The dealership is unable to offer any sort of explanation or concern as to why this would happen to an engine with only 70K miles on it. A new motor is estimated at $15 to $20K. As much as I loved driving this vehicle, I thought I would be a Range Rover customer for life. Never again.

I bought my 1st Range Rover Autobiography in 2014. Good car all round apart from slow electrics and infotainment system while started on transmission at 40 000 miles. Range Rover would not fix it so I bought a new 2017 Autobiography. New car has much smaller fuel tank which I dont like. Park distance warning goes off when it shouldnt. Sometimes electric rear seats dont fold down or up. When in automatic the gearbox holds on to lower gears too long and the engine is revving too much. Infotainment screen goes blank sometimes. Bentayga is much better car but I dont like the looks of them.

My 2012 Range Rover Sport Supercharged V8 was a wonderful car to drive, beautiful interior, looked amazing from the outside as well. I didnt have any complaints with it other than it was expensive to repair when things came up, and they did. But I knew what I was getting into and when you buy an expensive, luxury vehicle you expect this. What I didnt expect was a timing chain failure that destroyed the engine at 77,000 miles. What made this worse were a couple things.I apparently was wrong about the extended warranty I purchased. The dealer played the extended warranty as a way to buy extra coverage once the manufacturers warranty ended. This would have given me coverage for another year and or up to 80k mileage, which is what I thought I bought. Apparently Rovers dont get that type of coverage offered to customers because insurance companies know the issues are common in Rovers so they only offer extended warrantys that coincide with the manufacturers. Tells you something about their track record. I obviously didnt read the fine print on the warranty I bought and missed it covering this tragedy by 3k miles and 3 months.To fix the engine on this vehicle you have to replace it with a used one (about $12k) if you can find it or a new one ($30k). When I started digging into this I found out that Land Rovers V8 supercharged engines (also in Jaguar) have this timing chain failure happen all the time. I called a mechanic who specialized in Jag and Land Rovers and I began telling him my problem. He took over the conversation and began asking me questions like (is it a 2010-16?, is it the V8 supercharged? was it a timing chain failure? Did it have around 80k miles on it?). I was blown away as if he was a mind reader or something. Turns out, this happens so often and he repairs them so frequently that he knew exactly the situation I was in. He said its typically a $7-8k service call. That it happens all the time. I was really pissed off as you can imagine.My dealer was downplaying it like I was just some unfortunate person, like one in a million that this happens to. As I went online and started searching for information on this I realized that this is flaw in Land Rover/Jaguars v8 supercharged engines across their entire line. They know it. They deny it. And my guess is because buyers of these vehicles like myself have money, they just chalk it up as darn this must be my bad luck, oh well and dont say anything or make a big deal about it.Im not either other than writing this review I guess but my valued at $30k rover I had to salvage for $7k while I still owed $16k on the loan. I lost $23k in value because of a common engine component failure. Will I buy this great looking, good handling, awesome car ever again... no. So for all of you out there who want to own or do own one of these Jag/Land Rover V8s... Be very aware of this problem. It could cost you a bundle.

Hi. I purchased the Land Rover Discovery Sports at California and within 1000-1200 miles of driving I had a check engine light. I was driving the car on highway with my family and all of a sudden car lost power of the car and after those few seconds the check engine light came ON. I took the car to dealership. They said they checked the car and was unable to find the proper error with the computer, and they did a hard battery reset - I think it means disconnect the main power and restart it. Trust me I was really amazed to see that one of the costliest and computerized car in the world works on battery reset and not on technicalities.Later, I faced the same problem couple of times more and had requested Land Rover to replace my car but they Denied and said these exact line:- From consumer affairs division regarding your case. At this time, they are declining to repurchase/replace your vehicle as there have not been an unreasonable number of repair attempts for any one particular issue. Also, there are no documented repair orders detailing hesitation issues. I dont understand. What do you mean by unreasonable repair attempts. Personally I love Land Rover, my brother and family also owns other other model of cars and I am still fighting my case and I want my car to replaced.

After numerous emails to the CEO they’ve never gotten back to me. My mothers car was stolen due to the poor technology that these cars are built with! All I’ve asked is that all range rovers sold need to have a contract stating how easy it is to steal! So the future owner knows their risk! That it only takes 90 seconds to steal a £40k plus car!!! I’m DISGUSTED how I’ve been treated! I believe the answer now is to do a peaceful protest outside showrooms to Stop People buying their terrible cars!

Range Rover sport HSE 2010 - As I read some of these reviews I realize that this scam bags at dealership did not disclose that these cars had to be recalled. I bought mine at November of 2010. Within the first month my navigation and center council kept on shooting off. They could or fix this even though the tech from England tried to remotely fix this. After thirty days they replaced the entire wiring and later on I sue and won 8k. Then I see the same violent leak and it was water pump and I have this again after 4 years. Then the gauge in the gas tank broke/stuck and I was left in middle of highway. Beautiful car even after 4 years but crappy workmanship. My boomers are coming out and body shop is telling me he does not like to fix it as any time he touches these cars something else break and does not worth for him.

The Range Rover Sport is by far the most unreliable vehicle I have ever owned. What a disappointment for a luxury SUV. The car always has issues, stays in the shop and is constantly in need of some type of service. The smallest things will require you to go to the dealer to be addressed. When any warning light comes on, prepare yourself for a trip to the dealer with your credit card ready. And this is way too often.For example, Ive had my tire pressure light come on, which is an appreciated notification, but after filling the tires with air the warning light wouldnt go off. Who needs a trip to the dealer for putting air in the tires? No thank you! Its an awesome looking vehicle but the maintenance is a part-time job and expensive. This car is like dating a young supermodel. Its great when its new and quite beautiful to look at, but it needs a lot of work under the hood and it is gonna cost you! You will get to know your repairman quite well if you purchase this vehicle. A truly disappointing experience.

In 2015 I was one of first 20 people to order the Discovery Sport. I was so super happy on getting this SUV, until 1 year later the problems began. Problems I had: Front door creaking sound, exterior strips and trims came loose, crack in passenger side rear quarter window, trunk not closing evenly, AC foul smell and replaced water pump, radio/clock issues, front passenger door not opening and alarm turned on for no reason, break sounds, drivers seat back panel coming detached, and last and worst problem was the transmission failure. That did it for me! In 2 years time the car stayed in the shop for 45 days. I opened up a claim through the manufacturer and the best they could come up with was, We will compensate two months of payments and did not approve a buyback. That is not good enough. I no longer feel comfortable in driving a lemon and wont buy another car through Land Rover.

Traded in my 2016 RR Diesel on 2018 HSE. Wish I could get my 2016 back. The 2018 has been problematic from day 1 regarding the electronic display. Has been in 3 times for repairs and each time, they magically have an update that will fix it all. Still having issues. Now, unless I wait until the disclaimer screen shows up on the screen before putting in reverse I get a TEENY TINY camera. The car also takes 30 seconds for it to engage in reverse AND many times the back up camera will not shut off for MILES. The last upgrade got me Apple CarPlay which I hate!!!! UGH, what happened? I was so excited that my 2016 had ZERO issues and now so disappointed in my 2018! What a mess! Land Rover doesnt seem to have a clue how to fix this issue.

I purchased a 2018 Range Rover Sport with the expectation that a six figure car would have everything sorted and working. I was wrong. The media module decides when it wants to work, doesnt load all of my music and contacts, and wont connect to my iPhone if it doesnt feel like it. Ive had it back to the dealer 3 times. They have changed the module and tried everything they can to fix it but I have been told that there is nothing else they can do. Apparently its an issue between Apple and Land Rover and Land Rover wont pay the fee to Apple for system upgrades, hence issues with Apple phones. Its incredibly frustrating considering the cost of the car and the advertising Land Rover puts out about their luxury car abilities. Their arrogance lets them down badly and doesnt bode well for reputation. Ive been left with well get in touch when we have a resolution. Not good enough.

I loved the car, hated the payment. Not really that much variety to choose from. Other car manufacturer offer more choices. As far as that goes however, for a luxury car its great. The appearance of my Land Rover was amazing. It was sleek and stylish design and loaded with standard features, cruise control, heat and air, CD player, heated leather seats. Also, personalized options were minimal and what was offered coated way too much so I had to compromise on the features I wanted or install after market which voided the warranty. Passenger capacity was also great you could fit 5 adults comfortably which is great for going on road trips with friends or taking your family on vacations.

Range Rover, less than a year old, was broadsided by a red light runner (no injuries). Eleven months later, its still in the shop being repaired due to delayed parts shipments, wrong parts sent, and complete lack of interest by Land Rover in any customer assistance.

Just read all of these reviews. I recently acquired a Land Rover Discovery custom built off of the assembly line. 1200 miles and we experienced a horrific gas leak in the engine. My wife filled up the car and shortly thereafter the entire car was full of gas fumes. LR dispatched a tow truck. The tow company requested that we call the Fire Department before they would touch it. Then they were unable to get it into neutral or drive. Wanted us to sign a waiver releasing them of any issues while transferring the truck. We would not. So hours later they left. We are waiting on another tow truck now. After reading these reviews I am very concerned that I just threw $70,000 down a hole. The vehicle smells terribly of GAS fumes and it does not run. We do not want this car back under any circumstances. Might lead to litigation if we do not get a replacement. Just what you want after buying your wife her first new car in years!!!

From my perspective, Ive had far too many issues with this $55K SUV. I purchased the car from Land Rover (Lake Bluff) as a lightly driven dealer demo (approximately 2,500 miles on the odometer). Current mileage is 15K. Since buying the car Ive had it into the dealer for several small issues - trim on driver seat popped off, driver seat squeaking and noise, car stalled during a rain store due to water getting into turbo charger intake, driver side headlight burned out, seal around back hatch was damaged due to design of hatch (not covered by LR), under carriage splash guard broke while driving on snowy/icy Chicago toll way (not covered by LR). Not very impressive for a car that still smells new.Prior to this, I owned an LR2 for (3) years. Great car but I had a ton of issues with the AWD system, car was at the dealer multiple times for the same issue. LR finally agreed to pay to replace the entire AWD on my 4th or 5th visit. Constant leaking problems from rear of car. Paid $35K for this car. My first LR was a 1999 4.6 HSE. Loved this car but it also had tons of issues. Electrical, leaks, air ride system failure, airbags, engine leaks, interior (head liner), exhaust system, computer issues (heating/cooling), etc. - $76K vehicle. LR gave me $1,200 for a trade w/ 80K on the odometer.

I was looking for a car that was luxurious yet practical and Land Rover had everything that I was looking for. They had amazing variety of luxury cars that met different needs of successful people at great prices. They have cars for everyone. Their cars come with so many features you would expect to receive. I upgraded my car to fit my life and there were so many options. I chose the one that I felt was the most reasonable for my money and I am satisfied. In my Range Rover Sport, the passenger capacity is perfect. I do not have children, so I do not need as much space but they do have other models to accommodate that though.

The 2014 Evoque Range Rover is an accident waiting to happen. Recalls to updates to not understand how this car is supposed to run. For an higher end car it does not hold true to quality. Car has 76,000 miles and told its needs a new transmission for $24,000 which is the value of the car. Car stalls when on highway, car stalls when out in gear. Higher quality parts do not last longer than any other car. Problem after problem. Worst car I have ever owned from day one. You dont know if its the eco turning car off or if its stalling.

The Land Rover Range Rover Sport is heavy and so it makes it easier. lts safe and sturdy and therefore easier to drive. The dash, lights and buttons are informative and driving is safer for me. I like the solid feel of the vehicle. It makes me feel safer in traffic. I like the height I can drive at and it sets down five inches when we stop so I can get in and out easier. However, the interaction of the signal in the tires is inconsistent and worries me sometimes. Also the GPS system is too expensive to update so it is 8 years old and not reliable.

Dealer service is extremely poor. Terrible customer service, communication and turn times. Corporate is arrogant, like they are doing you a favor. Purchased new at dealer and serviced at dealer. Multiple expensive repairs. Never purchasing another.

The Land Rover offers exciting features and also has tons of room. It has plenty of leg room for a passenger, and the seats in the back can be adjusted for large items and if need be can easily seat 6-8 people in the back. Plus has great handling and gets up to speed rather quickly. Standard features includes the basics like a/c cruise control, all power, GPS, dvd player. Also, having big tires, and all wheel drive to help doing some off roading.

Updated on 01/23/2020: Leased brand new 2017 Land Rover Discovery HSE TD6 AWD. Family of 6 so we need to have the third row and this vehicle promised to combine comfort, reliability, and luxury. None of those things were true. The vehicle was delivered to us with the interior drivers door panel detached and hanging from wires. Windows would not open and radio/information panel acting weird. Problems were repaired only to have water coming from upper center console leaking into cabin two weeks later. 10 days to repair. Few weeks later car starts to surge and vibrate loudly when we travelled more than 65 miles/hr. Another few weeks of repair. Over the past 26 months of ownership problems have ranged from the annoying to the absurd: -leaky windshield/sunroof (3 times repaired and still leaking) -electrical glitches with entertainment console -hood cable snapped twice - one time the vehicle would not start because I had to add DEF fluid but couldnt open the hood to add it! -car found dead and unresponsive on driveway needing to be hauled away by dealership on a flatbed because they couldnt even open the doors (never was given a reason as to what caused this other than theyve never seen this before) -defrost fan screaming when turned to max (blower fan changed out twice) -vehicle groans after 65 miles/hr and the noise is so loud the driver and front passenger need to raise their voices to speak to each other (problem still exists even though weve taken car in 6 times for repair - service says they have no idea) -windshield wipers messed up -whistling noise in cabin when on highway - service cant find air leak-condensation inside cabin every day making everything moist and stickySave yourself the hassle and aggravation. Most frustrating, annoying vehicle experience Ive ever came across. Dealership was zero help and never proposed any solutions or resolve. Ive spoken to the general, manager, service manager, sales team and they all shrug tell me ride out my lease. I personally contacted Land Rover and expressed my distress on this and they spent 2 months researching this only to come back with the obvious that the vehicle is a dud. They agreed to purchase the vehicle from me (now only 11 months to go on the lease and most of the negative equity has been paid for by yours truly) BUT ONLY if I purchase a new vehicle from them. So I guess they figure they can treat their customers like crap and then try to force them to get stuck with another one of their crummy vehicles and do it all with a smile on their face and make it seem like they are doing you the favor. Screw Land Rover. Visit my site for more **.Original Review: Purchased a brand new 2017 Discovery HSE Diesel and it has been the worst vehicle. I’ve never written a review before but the public needs to be warned about these vehicles. Problems range from the annoying to the absurd. So far I’ve dealt with leaky windshields (yes, three times), leaky sunroof, water coming into the center console, door panels detaching from their clips and hanging by wires, electrical glitches that get “fixed” by magical updates which require 3 days in service, hood cable snapped twice, car battery dead even though car locked and sitting in driveway with no lights on (had to be hauled on flat bed - service department says they’ve never seen that before and no cause found but took them 3 weeks to get the car back to me), windshield wiper issues, acceleration issues in cold weather, surging when speed hits 60 km/hr, no heat, defrost fan screaming when set to max and I’m sure half a dozen other issues that I’ve forgotten. Save yourself the pain and anguish. This car has spent months in service. It is the worst vehicle made in the last 2 decades.

I bought a 2004 Range Rover on 5/12/12 from this dealership (Vision Custom Car). Three days after having the vehicle, the car shut off on me. I called Mr. ** and advised what happened. He stated maybe the car needed service. I took the car to be checked out by two different licensed Range Rover professionals and they stated he sold me a lemon. This vehicle need over 5,000 dollars of work; it had engine problems and all kinds of oil leakage in 4 different spots. I contacted Eric in regards to whats going on. He never will take my calls and finally, I got in contact with him and he stated I cannot give the car back and he is not paying to repair it. I paid $13,000 for the car and over $5,000 to have it repaired. In Mr. **s report of the car (Carfax), the car was in very good condition, had no mechanical problems and no engine problems. Well, that was wrong. I am upset at how he handled business and he should not be a licensed dealership selling cars that are lemons. I want reimbursement of the extra $5,000 I had to put into this car and it has only been 1 month.

Weve always had a Range Rover in the family and change them every two or three years. This one is a 3 litre diesel HSE with a few extras like air conditioned seats, a fridge in the console, self close doors and of course a tow bar which on this new model is electrically retractable. As all the others weve had no problems other than caused by a moronic parking scam in Spain damaging the electronic brake trying to drag the vehicle away. Land Rover were brilliant, arranged for it to be taken into dealer and repaired under warranty even though it wasnt their fault and we had a free hire car for the 4 days it was in the dealer.

WHY I WOULD NEVER EVER BUY ANOTHER RANGE ROVER SPORT. I have issue after issue with my problem Range Rover which I purchased new 2.5 years ago and has only traveled 52000 km. Including: Faulty Electronic Dash - This used to go blank so I had to stop the car, turn off, lock the doors so it would reset and the dash would come back on. Gearbox shuddered bad when turning. Electronic park brake lever come out of it socket so didnt work. Been into service department several times for faulty airbags. Rear passenger grab handle on the roof pulled out of the socket. Seems like small issue but could have taken an eye out. This should be a safety recall issue on all Range Rovers.All of the above items have been agreed to be repaired under warranty although the grab handle took several arguments with Land Rover as they said it was a wear issue and is still waiting to be repaired. The carpet has started splitting on the side wall off the drivers side console. Land Rover/Jaguar Australia and Bruce Lynton Southport have said this is wear and tear. The carpet is like brand new with NO WEAR just a TEAR. Land Rover/Jaguar Australia have refused to cover this under warranty. Currently the service symbol comes on when you first start the car. I told Chris from Bruce Lynton about this issue 3 weeks ago but still waiting for a call when they can fit me in. The quality of my Range Rover has been appalling. You would expect when you are paying a lot of money for a luxury car you would get quality but unfortunately not with my Range Rover. Being such a new Range Rover and having So Many Issues I shudder to think what else is going to fail in the future. PLEASE SHARE THIS WITH YOUR FRIENDS AS I AM SURE YOU WOULDNT WANT THEM HAVING SAME HEADACHES.

Between Range and Land Rovers, theres a ton of options. Theres the Sport, Discover, and Evoque which are all different prices. They are very nice and easily customizable. You can customize almost anything. A popular route is the blacked out Range Rover, which looks very sleek. You can also choose from the basics - just color of leather and outside. The car is beautiful inside and beautiful outside! I love the look and feel of the cars. Great colors for leather and outside. It has very distinct look and you can tell they are Rovers. A lot of the cars have a 7 person capacity, but the back seats can be small and crammed. The front seats are full and luxurious, though, and could comfortably seat two petite people (not while driving though!). Its overall a great car and would recommend it.

This is my second Land Rover Sport. My first vehicle was excellent. Unfortunately both the product and the customer service associated with the product have descended to the level of abysmal. In three months of ownership the car has completely shut down 3 times and been towed from various locations. Within 3 days of delivery the car shut down on a major highway. Land Rovers corporate customer service response is comparable to dealing with a public utility or government office. They are rude, confrontational and unhelpful. This is a very expensive vehicle. It looks nice but that is the end of its appeal. Do yourself a favor and buy a real luxury brand or at least a car that actually does things like start. My vehicle has spent almost as much time in their repair garage as it has in my driveway.

I just purchased my 3rd Range Rover and after 3 weeks (1.5 of which it was in the shop), I am getting rid of it. I have been driving for many years and am a competent, confident driver. Or at least I used to be confident. This car stalls WHILE DRIVING, stalls while stopped at lights, the doors open while driving! This is the worst experience Ive ever had with a car, Ive had nightmares and Im scared of my family using it to drive anywhere. Oh yeah, and when it stalls, it stalls in DRIVE and then the cheap knob/gear shifter sticks and there is NOTHING you can do to put it in park to restart the car. So there you are, in the middle of the road/highway/busy intersection with your high end car looking like an idiot and fearing for your life. Ive been a RR gal for 20 years. Theyve lost me now and Im going to warn anyone and everyone. I cant believe there arent any class action lawsuits over this.

I put low miles on my cars. I have a 2011 Land Rover Range Rover HSE and the coolant hose broke while driving on a highway, I pulled over immediately when warning light came on but it was too late. The coolant went into my engine, it was overheated, the gasket blown, and 2 cylinders were toast and the engine is warped. The cost of a new engine exceeds the value of the SUV. With 38k miles and routine services done, its unacceptable a $89,000 vehicle would be made so flimsy that the coolant hose would fail. And there are no safeguards against the engine frying. Only if the coolant was leaking instead of a hose bursting. The mechanics are stunned looking at the hose and wondering why Land Rover wouldnt help me out, especially with low miles on the vehicle. From what Im told, do not own a Land Rover that is out of warranty. My dealership is Land Rover of Monmouth. They didnt even offer any break on repair and when I asked for quote on new left over 2016 vehicle they gave me about a 2% discount. A joke with 60+ 2016 range Rovers (including sport model) available when 2017 models are being released by end of year. A different dealership Ive never done business with gave me upfront a better deal before I even started negotiating. Land Rover of Princeton. If I decide to get a new one, I will make sure its not in my possession when its out of warranty and definitely will buy from Princeton dealership. What a disgrace given the price of Range Rovers.

In May 2019 I leased a 2019 Land Rover Discovery Sport from Jaguar Land Rover Edmonton. Several issues occurred with the management of the lease and the transition did not occur with ease. I was charged a few thousand dollars more than the accepted offer but the dealership was reluctant to take responsibility or explain the difference. I was excited about driving the vehicle so I let these things go. Unfortunately in June 2019 I started having issues with the vehicle so I instead travelled to Jaguar Land Rover Calgary to rectify my issues there to hopefully gain a different experience. Some issues were resolved (bearings, water pump) after extensive persistence on my part but there was a reoccurring issue with the transmission. I took the vehicle in 5 times and nothing was resolved. I involved Jaguar Land Rover North America on three separate occasions for assistance when the vehicle got worse, and other events occurred. The vehicle became less reliable to drive and on July 29, 2020 I experienced severe jerking, struggles to change gears, mis-shifting, and slipping of the gears. It was of great concern. The vehicle was towed back to Jaguar Land Rover Edmonton and I was told there was “nothing wrong with the vehicle” by the General Manager. Another manager told me “that is how discovery sports drive.” I know others that drive discovery sports and they have had zero issues. @Landrover North America told me “the vehicle was repaired” but all that was done is the factory settings were reset. They didn’t look at the transmission nor did a Foreman drive the vehicle. I was told by others outside the dealership and the manufacturer that it was a transmission problem. I wonder, do they want to duplicate the issue? I asked for a new vehicle because of all the issues but instead Jaguar Land Rover Edmonton and Jaguar Land Rover North America threatened to tell the bank I abandoned the vehicle if I did not pick it up. The General Manager in Edmonton told me “I am not losing money on that vehicle. It is a bad investment.” Yet they leased me the vehicle. The vehicle had been previously purchased by another and returned with 400km. My lawyer sent a demand letter to Jaguar Land Rover Edmonton and Land Rover North America to try and find a resolution but they ignored the Letter. They just kept passing blame onto each other. Lawyers told me it could cost me thousands of dollars to make them accountable but my lease would be close to done before that likely happened. @Alberta Motor Vehicle Industry Council (AMVIC) could not help me due to a “gap in the legislation.” I have not driven the vehicle since the incident occurred in July 2020 but I am still making full payments. It has been in my garage since it was towed back from Edmonton but it was returned with a broken mirror. After reviewing my options, I decided to reach out to the VP at Go Auto Luxury Platform who owns the Edmonton and Calgary dealerships to try find a Win Win solution. After several emails and a telephone conversation he agreed in several emails to lease me a new vehicle for list price and no penalty for returning my other vehicle. He sent me all the details and price of the car. I confirmed there were no other amounts I would need to pay. I travelled to Edmonton from Red Deer to test drive the vehicle to ensure it was what they say it was. When I agreed to the vehicle the price of the vehicle showed up approximately $5, 500 more than list price. If I didn’t notice it then they would have gotten away with charging me more again. The VP at Go Auto later told me it was the “short fall” in my current lease, which is a penalty. I offered to meet him halfway and pay half of the penalty (short fall) but he will not negotiate further and unless I pay the penalty, have larger lease payments, and sign a new lease for another 42 months, I am stuck with a vehicle that looks pretty in my garage. I am told it still has too much left on the lease to do anything about it. Land Rover North America stopped corresponding with me and do not take responsibility for the vehicle and Jaguar Land Rover Edmonton and Go Auto have also not returned my emails. I feel unsafe driving the vehicle and I certainly will not place my grandbaby in the vehicle and take the chance of something happening. I am hoping they will honour their agreements. In advocating for myself in the past five months I have been gaslighted, lied to, threatened, and now ignored. I am a social worker and now I only hope I can advocate for others so this does not happen to them.

I was very satisfied with my purchase. I also loved the salesman who sold me the car. I had it customized to my specifics and was very happy about it. I would not add any specific details as is looks great. Im very happy with the look of the car. The size of the car is very huge and very comfortable. I would definitely recommend this car to others because of the size of the car. I really do love and enjoy it very much.

2009 Range Rover Sport HSE. Handling is not great. For the amount paid the suspension could be much tighter. The SUV electronics does not fare well in temperatures under 20 degrees f*. The engine runs great and feels extremely safe. Overall this suv is really about the looks over the functions. Lots of things have gone wrong and thankfully we have a 140k warranty which has been used A LOT!

After spending time deciding on an upgraded SUV, I was compelled to the Land Rover Discovery Sport. I felt that the brand name would mean quality and high technology. I was very very wrong. The 2019 model still does not even support Apple Car Play - this feature has been available in much lesser quality vehicles for many years. The website leads you to believe that 2017 models onwards were equipped.... this is incorrect. After leaving the dealership, I learned that my vehicle was having a technology issue as the incontrol element would not work and I could not start my vehicle remotely. After 1.5 months, after bouncing me around from person to person - they finally updated tele-metrics. I was told this would update the system and Car Play would be uploaded. They even asked me the brand of my phone for the update. They sent me home with the phone still not connected and said to call customer service. Which after again being bounced around - 2 weeks later they have told me 3 times that car play update needs to be completed and 4 times that my car is not eligible. I am blown away at the lack of support, lack of knowledge of their own product, lack of follow up and incredibly outdated technology for a $48,000 2019 car. I would suggest avoiding Land Rover as they are clearly a mess. The vehicle itself is incredibly sluggish and very basic in terms of finished and quality. I regret my decision to leave the big 3 in search of quality and new technology as Land Rover is clearly behind the times. Let’s face it - if Land Rover employees don’t even know what the brand offers and websites are misleading, clearly the vehicle quality matches.

BUYER BEWARE!!! Horrible Customer Service, rude, intentionally evasive and misleading!!!! Discounts quoted changes without explanation hoping the buyer won’t notice. When asked they lie, become evasive and simply make it hard to do business with. Be careful when dealing with Seth and Devin.

Range Rover Evoque - Car lost power on the highway going uphill. The dealership said I had a blown turbo charger and the car had 57k miles on it so it was not under warranty. $4k later & two weeks in the shop I have the car back and am nervous to drive it. Ive also had both front headlights blow out during a nasty snow storm & dealership had no idea why. Good thing that happened under warranty or else I would have had to pay. The car is dangerous and there should be a suit against Land Rover.

Appearance is nice, leather seats is a plus and is offered in a variety of models. Blue colors are the best or black can be sharp too. Many amenities, safe for families, durable, easy to work on, has great tow packages, many different varieties to choose from. Fairly inexpensive for what you get in a vehicle, fun in the snow, great in all weather, great all around vehicle. All upgrades are available and personalized to fit a persons style and lifestyle as well. Safety upgrades are a must and nice for all families. Although all in all I enjoyed this vehicle, there is not much room in it. Made taking long road trips very uncomfortable for a family of four. Feel like the vehicle is meant and made for smaller than normal people.

I have the RR Supercharged. I purchased it in Mexico City in 2014 directly from the LR importer (and not any distributor) and actually has 22,585 kilometers, and I sent it to ETB Armoring company, the only company recommended by LR. This RR is in a very BAD condition due to the bad or the worst armoring assembling, everything vibrate and makes a lot a noise and the suspension is in a very bad shape. It looks like a 2 millions kilometers and not +/- 20,000 kilometers. And from the LR Company here in Mexico City NOBODY cares. I called many times. The person in Charge of Service by the name of Antonio ** and he did never care. What about the promises that is a millions kilometers SUV?! And the best service EVER? I think they meant NEVER and not ever...

I bought a 2015 LR4 in March, and thought I would share some information with prospective buyers. Land Rover USA has admitted that there is a problem in the air conditioning system of the 2015 LR4s, a problem that causes a high pitched whistle to be emitted from the dashboard area whenever the air conditioner is on (as it often is if you live in Texas). Land Rover says this is a characteristic of the 2015 LR4s, and have offered no fix for the problem. If you are considering purchasing an LR4, I would seriously reconsider, until Land Rover has a fix for this issue. Though the dealership has tried, they have been unable to fix the problem, and my car has spent over 40 days in the shop since I purchased it.

I bought a new Range Rover which has a wading depth in water of 85 cm. I drove well below this and car was cutting off. Had to towed to dealership and was told water got through exhaust. Warranty wont cover. Shocking as its advertise as a 4x4. Land Rover South Africa and UK wont assist. Vehicle still at dealer. NEVER BUY THIS PRODUCT AS WHEN THE TIME COMES FOR WARRANTY YOU WILL BE DUMPED AND NO ONE WILL RESPECT YOU AS A CLIENT. When they sell you the vehicle all promises are made. Choose another brand.

After 2 1/2 years of leasing my Land Rover LR4, my car began to die. It was towed to Larchmont Land Rover who were not professional and could not get me a loaner; although they offered to pay for me to go to enterprise, I refused. After a week, they were unable to find a problem and then finally said they put in a 2nd battery back up. About 28 days later, my car wouldnt start. Now we decide to use White Plains Land Rover; even bigger mistake because after changing the battery, we also needed a new halogen light which we were advised would be covered under warranty and then later was advised it wasnt and had to pay $200. I was shocked that the service manager wouldnt even go half with me since THEY misinformed me. In the end, he refused the service to me; he should have accepted his mistake and ate the loss but no, instead he was very unhappy that we never used them to service our car for things like an oil change; and why would I do that and pay double for an oil change when I can go anywhere else for less. HORRIFIC EXPERIENCE... I really enjoyed the drive and interior of LR4 but WILL NEVER AGAIN GET ANOTHER ONE!!

Wonderful reliable luxury safe. These are the words that come to mind when i see this beautifully constructed vehicle, the body lines are sophisticated comes in various colours and turns head, i know everytime i see one i look.

The car is amazing! Its very standard but I havent really had any problems with it so far. It helps me get to the places I need to go without a hassle. My mom loves it! The color has a nice feel to it. I would recommend others to try it out and see if they like it because its a very good car and I dont see many people with it. Its very spacious and when I need to I can store things in it. I can have up to 5 people in the car. Its a very reliable car. I have had to put new tires on it just to keep it fresh. Overall I havent had too many upgrades but I would like to change the color up just a bit.

I took the vehicle to Land Rover to complain an engine noise. They found out the engine bearing was bad and need a new engine. Further testing, they found out one of the system need a new update software. After getting a new engine it took 2 months to get the vehicle back. At the cashier department, I overheard customers complaining about the high cost to normal maintenance. After this, I will never ever buy another Land Rover. It just a cheap made, over price vehicle

The car offers DVD, good size video screens, the power is magnificent, for towing anything is the best. It is high-performance and the HSE. It has InControl smartphone app integration and it offers Driver Assistance package, includes a lane-departure warning system and 360-degree parking sensors. It also include standard satellite and HD radio across the lineup. You have to drive it to experience. There is enough room for both the passengers and the luggage you carry. It is suitable for the family, small to large, sitting area gives enough leg room for the tallest, and seats recliner positions good.Mine is the old shape but does not differ from the newer shapes, as the most features are the same, the electronics, the in-car entertainment is the best, and space for luggage. I could upgrade certain features in the car like your motor plan, and the main onboard computer. When you buy it new, you can select own color, size wheels and much more.

The vehicle I chose simply because of how it stands out..its unique beautiful and comfortable. I love how it reflects its owners. It doesnt matter it youre a tycoon with millions or just a simple clerk but if you have a land Rover it puts you in the spot light. If I had the money I definitely would go Land Rover.

I bought a Range Rover that was pre certified with factory warranty and within just 8 months the Letters on the front and back of the car, as well as the hood vent and one light grill started flaking off, fading and turning different colors. I identified that this has been covered in the past from other dealerships but the dealer (South Bay Land Rover) and the Executive Liaison Peter **, were not helpful at all. I asked numerous times to speak with the CEO Ralf Speth to resolve this minor issue but Peter was unable to make that happen, as apparently customers are not important enough for him (the CEO) to call back. I did not want to go to Social Media but our experience has to be known to all so you can judge what company you want to do work with.Buyer beware when thinking about a vehicle from Land Rover as that are not good for their word (they werent for me) and they treat people differently. At the dealership and Company level I have been discriminated against and the dealership has a used car situation which this experience I will be posting soon on Social Media as well. This was such a minor issue for them and easily to fix but they chose to treat me differently than others have been treated and I just want to share my experience with you all. Think before you buy as the relationships with dealerships and companies make all the difference. Best of luck to you.