I bought a Range Rover Sport several months ago. 24 hours after my purchase while on a family trip, I started experiencing software issues. The radio, internet, several areas of the dashboard went blank and no Bluetooth connectivity. The answer was to do a software update at the dealership once I returned. The local dealership has been very nice and supportive applying these updates now monthly, but now we have given up. Since these updates would correct the problem for about 24 hours, it was not worth the time or effort. It is a product issue.My issues are now daily and extremely frustrating. The dealership helped me as much as they could and had to refer me to their Customer Support folks out of NJ. I hope you NEVER have to interact with the team out of NJ. The Range Rover team out of NJ are the worst support team that I have ever experienced. They denied further assisting me and basically stated by email that I need to wait for a new update to resolve my issue. There is no ETA on this issue being resolved. No call back to discuss this over the phone. I have multiple emails and calls into my rep. trying to further discuss my issues over the phone. I have been very patient and nice, but now I am done and now sharing this experience with others PRIOR to their purchase or support others out there with the same situation.

I purchased this new Range Rover PHEV in May last year. In September we couldnt detach the charging cable. Roadside assist came and said the fault with this is so bad it needs to go to the dealer. This took the dealer and Land Rover 3 months to fix, with all sorts of faults discovered and waits for parts. We get it back and start to get major issues with the infotainment system and departure timers losing settings at random, or the car locking up during the charging cycle, so it wont actually charge. There no traffic info available now, the sun blind operates on its own while driving, the radio can change volume on its own, camera alerts are at maximum system volume, sometimes the infotainment system wont come on until you drive a mile or so.I have documented these and other faults, but are told theres nothing wrong with the car. I even have video evidence, but nothing is being done by JLR, who are aware of it, both at Dealer and Factory level. The leather seats are showing signs of wear on the seat base - The dealer steamed the leather to cure the issues, 500 miles later its as bad as ever. I understand too that its now subject to a recall because the engine does not meet publish emission standards. We have purchased over the years 2 Discos and 9 Range Rovers - Never again will I buy a JLR product, theres simply inadequate support.

I purchased a NEW 2018 Range Rover Sport in October 2018. Right out of the gate I noticed the throttle response was delayed. When I press the gas there is a 1-2 second delay before the truck moves. When you have the wheel turned its an even longer delay and then the truck bucks and goes. According to Land Rover White Plains and Land Rover Freeport its normal. Entering the highway is playing a game of chicken. I have to time the passing cars and hit the gas early to merge and pray I dont hit someone.In November 2018 (1 month of ownership) my truck wouldnt drive. The car was on and everything was running but the transmission and gears wouldnt work. The dash said HDC FAULT, STABILITY CONTROL FAULT, TRANSMISSION FAULT & GEAR SHIFTER FAULT. I towed it to LR Freeport and they didnt have any loaner cars to give me so I had to rent a car from Hertz. Dealer said I would be reimbursed for the rental. Now LR is giving me a hard time about reimbursing me for the rental when according to my warranty and contract Im due a loaner when I bring it to service at no cost to me!! Im still fighting for reimbursement! After picking up the truck they said it needed an update. Its crazy how a little update can affect so much. Now the truck is fixed but the throttle is still horrible. The 2 center screens are delayed before turning on (1-2 minutes). The maps in the infotainment odometer doesnt turn on. The rear view camera is delayed and choppy. My sunroof makes a whistling noise (according to LR thats normal). My park distance control works when it wants and when its cold out I have to run the truck for 15-20 minutes before I can drive it otherwise the transmission bucks and revs but truck doesnt move. How can you sell something for so much money and its nothing but problems and unreliable?? The internet is FULL of bad reviews and complaints for LR.THE WORST $90k Ive ever spent!!! I feel like I was robbed! I pray someone steals it so I can rid myself of this headache!! HOW DARE LR SELL THESE EXPENSIVE CARS THAT HAVE NOTHING BUT PROBLEMS!! So unreliable! Get a BMW or Mercedes, save yourself the headaches! Oh and my father has a 2018 Discovery for 2 months and has had it in for service 9 times!! Looking into local lemon laws for him.

Love this brand. There is such variety from cars, trucks, to SUV. They have every available upgrade you could also want and are happy to help you add and figure out what it is you want exactly. This is my favorite part - adding the things I knew my family would need. I love that you can add what you want to the car without a hassle like heated seats or a Bluetooth stereo. The built in tv in the headrest for my kids is perfect. Love how sleek and clean the look of this brand is. Theres always enough room for the kids as well as the groceries. Theres also plenty of room for the drivers and passengers instead of being cramped. And they have amazing customer service that is always happy to help when theres a problem or question.

Many different types that will suit everyones needs. Very versatile. Customizable which is great perfect fits for everyone. I love how it looks like a nice classic car, without being too overly ostentatious. Suitable for everyday life. You can basically build your own car which I find the most satisfying. I find that this is the most comfortable car I have gotten since its built just for me. This vehicle is very spacious, but not overly big. Holds all my family very well and we even have space left to spare. The trunk is of a decent size as well which I love. Best car I have ever owned.

Worst car EVER!!! Buyer be warned. My car has less than 20k miles on it and Ive had more recalls on it than I can count. Its been in the shop constantly. Transmission has blown so many times - once in the middle of a 4 lane highway going 60 mph. Thank God there was a barrier next to me. Electrical issues. You name it. I had an extremely rude employee that I sent a complaint about to the company. They didnt even have the decency to respond to my complaint. For a car I spent over $50k I expect decent customer service.Im a physician and Ive told every colleague I know to absolutely stay away from this terrible brand. I get asked many times how I like my Evoque 2015. I always emphatically tell people to stay away its a terrible, terrible car made by a terrible company and you can get something way better for the same price (or less). And you will feel like an actual valued customer. I cant stress how incredibly awful RR is with customer service, quality of product, and overall attitude towards their customers. DO NOT BUY OR LEASE THESE CARS! You WILL regret it.

I own a 2014 Range Rover. The engine completely went out at 56K miles. The warranty is 55k miles. Land Rover will not assist me with repairs. I have seen a lot of complaints about the Range Rover Evoque online. If interested in a class action lawsuit, please email me a short description of your experience, first and last name with contact information.

Bought a new 2012 Evoque in August if 2013. Early on had a bunch of minor issues (pillar molding making noise at speed, headlight issues, etc.), but loved the car beyond all that (Colima Lime, just the color alone made me smile). About 2 months ago, at 82,000 miles, the engine cut out and could not get it restarted. Thought it was a battery issue and had it towed to a mechanic friend of mine. Within an hour he told me that it was a failed timing chain and that a new engine would be needed. I contacted Land Rover to see if they would cover this even though we were out of warranty. I was instructed to take the car to the closest dealership for inspection before they would even consider the case. It took 5 weeks for them to diagnose the problem as a broken timing chain, but still could not tell me the cause. I provided LR with all the maintenance records. Another 2 weeks went by and they declined to help. When I asked why, I was told that I did not maintain brand loyalty by getting oil changes elsewhere. That has got to be the lamest excuse I have ever heard. It was never a money issue because I always used the highest quality synthetic oils and did oil changes about every 10K miles vs. the recommended 15K. The nearest dealership is an hour away and it’s not always practical to go there. Besides, I have had many vehicles with 100K+ miles on them and did oil changes at the most convenient place, rather than the dealership...never a problem. I am now stuck with having to pay almost $16K for a new engine and the gentleman who declined financial assistance is not willing to even speak with me to give me a better explanation than oil changes not at LR. From reading all these reviews, there does seem to be an issue with the Evoque engine, as they tend to fail right about the mileage mine failed. And from what I read, some of these people even serviced the car exclusively at LR, so it’s not the aftermarket oil & filter BS. Its not even the money that gets me upset, it’s the complete lack of customer service. I mean, it’s $16K...thats the cost of a new car. Couldnt someone take a few minutes to call and explain why they arent willing to help. I am not giving up...gonna try to reach as high as I can, maybe even the company president, or just go screaming to the media...who knows. If anyone has had luck getting to some higher-up, please contact me. Perhaps as one of the posters said, might be time for a class action lawsuit. The bottom line is that they lost a customer. We were about to buy a Range Rover Sport, but thats not happening now. I should have known better to start with. Land Rovers have always had a reputation for being a beautiful car which was extremely poorly built.

They only offer three models. We went with the LR4 because it had the third row but I wish it had more options for the price. I love the third row. It seats my entire family comfortably. Some third rows feel like afterthoughts and the passengers are squished in but the LR4 avoids that nicely. I also love the four wheel drive options, the cooler in the center console, and the automatics wipers. But I wish they offered DVD screens in the backseat. Also, Land Rover doesnt offer as many upgrades and personalizations as other luxury car brands but what they do offer is top of the line. The leather seats are better than other car brand leather seats.

Land Rover makes a variety of models, Range Rover included but pricier. There is an LR2, an LR4, different sports varieties which depends on the style you like and your personal aesthetic towards vehicles. Land Rovers were first described to me to be an all-terrain vehicle that can handle a variety of weather conditions. Some have a roll feature on top in case the vehicle were to roll, most are more square in appearance and have the inside of a sporty luxury vehicle. Land Rovers and Range Rovers both have upgrade features that many other car brands have as well and most vehicles have the ability for seat options greater than 5 people which is great for large families or people needing the extra space for traveling, off roading, camping, etc. Loved the Land Rover but expensive to maintain.

Range Rover 2010 Sport - I love this car... Its like riding a baby pony that wants to go go go... I also own a Porsche 911 Turbo and as far as speed and agility go, the Range Rover cant be beat for an SUV. After reading some of the prior reviews, I agree that if you want to drive this car, you need to treat it like gold and have the $$$ to pay for consequences. Ive had my car in for several things that were covered under warranty but were a pain in the **. Make sure to get an extended warranty. It will pay for all the quirks and issues that definitely will happen. An oil change and tuneup will cost you upwards of $700 (warranty doesnt cover that!). And if you lose your key, be prepared to spend another $600. Im a mom with 4 kids and we all love this car... the status, the speed and the luxury... It comes with a price tag well beyond the $85,000 you spend on it though. I just had new brakes put on and another $1,900 later, am holding my breath until the next issue (maintenance or wear and tear) happens. Bottom line, this is an amazing vehicle... Land Rover needs to work on the high price tag, back charging after purchase and stop nickle and diming their loyal customers for literally everything.

Its flat out amazing. The s and r series are awesome. They are of high quality and design. Also recommend the a series as they have back up rear cameras, automatic breaks and wifi. Outstanding. Every single detail is beyond perfect. The leather throws in luxurious class combined with state of the art tech. Also the paint finishes, tinted windows and turbo are grey. I got a wheel drive and traction emergency roadside assistance, first aid kit, concealed storage, gps tracking, beats audio system, and hyper LED headlamps. Also, most Rovers have a enough room for a small family of 5. Its roomy and comfortable for all to enjoy perfect for road trips and family outings.

I have a Land Rover 2015 LR2 which Im happy with all of its features though I want to upgrade to the 2016 LR4 because I travel through mountains a lot for business. Its standard features are 4 doors 4 wheel drive, built in GPS, full stereo with CD player and hook up ports for phones and USB, heated front and rear seats and trailer hitch hookup. Really great for winter drive. You have a personalized key entry with key or thumbprint. You can program radio with a subscription to satellite radio. Rear tire hookup on back of vehicle. Plate covers included. I have a large family so this fits everyone including our dog. Me, my wife, three kids and the dog so six of us are comfortable though you could still fit one more person.

I purchased a 2017 Range Rover Evoque Convertible in February 2017. If I knew then, what I know now, I would HAVE NEVER purchased the Range Rover Evoque Convertible. Here are the very few good things: Smooth Ride, SUV Convertible. Here is a list of the bad things with this car: Car not starting and stalling out: About 2 months ago this car started stopping mid drive. It does not happen every day, but when it does it is very scary.GPS and Radio Do not Work all of the time: About a month ago the GPS and Stereo screen blanks out at start up of the car. Happens about 3 times a week, not every time. Meridian Stereo is Awful: The speakers that they use in this car are very poor quality. I keep the bass and subwoofer at -1 and only turn it up 1/2 way and the 2 back speakers have blown out completely. So bad I only listen to talk radio now (when the radio turns on and the screen is not frozen).Poor service at all dealers - There are 2 Range Rover/Land Rover dealers in my area. Both of which only have appointments 2 to 3 weeks out. Even after speaking with the service managers they do not have any appointments or loaners for me to use to diagnose and fix these issues for at least 2 to 3 weeks. I suspect that Range Rovers have so many issues that they just do not have the staff to support the demand.Other observations - Car inside uses very cheap plastic in the console and areas in the dashboard, for $55,000 car the interior should be top quality. SUV Convertible: This car is so rare that many people talk to you about it (mostly curiosity and many bad things, like why do you need this car, etc.) I learned to ignore all of this unwanted attention.That said, now I am paying a hefty monthly car payment for this 2017 Range Rover Evoque Convertible that has major issues and no resolution in sight. My advice is DO NOT buy a Range Rover and certainly do not buy the Evoque Range Rover convertible if you want a reliable, luxury and convertible that people will bother you about every day.

Since 2014 my Land Rover not only has caused me serious bodily injury, has been in service more than 10 x to present. 3 or more for the same issue. I have made multiple cases to corporate and several lemon law suits. I am at wits end. My kids and I are so scared to drive in the car because it continues to break down. They have done 10 or more updates, put in a new transmission, starter and the list goes on. It lunges forward, pops out of gear, shakes, vibrates, etc. The car is a safety hazard. The dealership agrees with me that the car has major problems and has not worked right since the beginning. All I want is to get my money back and give the car back. Corporate has not worked with me in any way.

This brand has several models of brand. They have a wide selection of colors and options to customize your vehicle to your liking. The different types of Land Rovers have become more nice and sleek as the years have progressed. The interior is beautiful with all leather and the frame of the body makes it perfect for outdoor conditions and makes you proud to own one. Overall, Id rate the appearance as excellent and unique. Way different than any other model of SUV. There is also so much space in these vehicles and it is wonderful. You never have to worry about hitting your head or being in the personal space of the person next to you. Plus, there are several ways you are able to customize these vehicles. Land Rover offers a variety of accessories for your vehicle and upgrading is easy to do.

Received new Range Rover HSE Diesel on December 26th, 2019. Took it to dealership in February with only 4,000 miles because brakes began to vibrate and thump. Four months later and after speaking to five different people, Ive now been referred to a Regional Manager. I have been consistently told that there are no rotors and brake pads in stock. What? How could this be when they continue to produce new vehicles. The brakes now vibrate so violently that I dont feel safe, but JLR says its not a problem. Additionally, while my RR Diesel was extremely quiet when I purchased it, it began to sound like your typical tractor-trailer about the same time the brakes went bad. The dealer told me there was an additive for diesel engines as this was a known problem for vehicles operating in higher altitudes. I live at 7,000, so I accepted this answer. However, they apparently dont have the additive because this issue is still awaiting resolution as well. My wife also drives a RR HSE, but Id have to say we are done with JLR.

Im extremely disappointed of owning a Range Rover. I have been having the same issues since 10/2016 and Land Rover doesnt want to do anything to help me. This vehicle is faulty and Im very concern with my life. The car turns off in the middle of the highway multiple times. Your customer service over the phone is the worst! They dont care of my issues. They dont empathize with my concerns. Nicole ** is the WORST agent that you have working for your company. She has been very nasty to me. I regretted buying this vehicle. It is not WORTHY paying so much money for a vehicle that cant even function properly. The dealership in Orlando FL, and Gwinnett GA have basically wiped their hands with my car issues, and they cant do anything for me. The Gwinnett dealership says that because I didnt buy my vehicle there, they cant help me with re-purchasing it back. The last time my vehicle was in for service, it lasted two weeks. The day I picked up, it gave me the same problems. The service manager took my car to his house and drove over 80 miles, and didnt even put gas on my car. They gave me the car empty. The loaner vehicle they give you are not even good. They have the same faulty electrical issues. It is very inconvenience to drive a high end vehicle to drive a plain vehicle for two weeks. My service experience with Land Rover is the WORST! You guys dont CARE of your customers. When I try calling your customer support they dont want to allow you to speak with a supervisor. It is ridiculous how you spend so much money for a vehicle, and you get a much better service at a lower brand dealership. I have owned so many brands and I have never experienced anything like I have with Land Rover. This could be a very expensive vehicle brand, but your quality sucks. You do not support your customers. You dont care of maintaining people happy. Im going to go to social media, news, google reviews, and everywhere I can go to express my concerns with my life being in danger because Im driving a faulty vehicle. Im paying so much money for something I cant even drive. Last month in December, I only had the car less than two weeks, when I had to make my entire monthly payment. I wrote to the president of the company and I havent gotten a response. My car has died on the highway. Right now Im more concern with my life than anything else.

I ordered a new 2017 Range Rover Sport. I waited over four months to have what I thought was the car of my dreams to be built. The day after I took delivery, I was back at the dealership because the navigation didn’t work. My car has been into the service department 7 times. Initially, the car would alarm when getting into it, saying the car was not put in Park. I took pictures to show the car was in park each time, but would sound off when I would get back into the vehicle. This was ultimately resolved with what they said was a software update. I have an iPhone 7 that works all the time, including with my 2008 BMW. The phone does not consistently connect to the Bluetooth. A call will go out or come in, but neither person can hear the person on the other end of the line. The navigation does not connect. My last time in, I was told it might be my phone. There was nothing they could do. Software was up to date. This was after the entire Infosystem has been replace for the phone not working, the media not working, the navigation not working, and the entire screen going black for no reason at all. After contacting Apple, they confirmed my phone is not the issue. After countless trips to the service department without resolution, I requested Land Rover buy back the car. Even though they have at least 6 service records, they replied they have looked into it, and my car does not qualify, without a real explanation. I have now submitted my complaint to the BBB. I cannot imagine a luxury 2017 vehicle is not compatible with a phone that’s a year or so old. It works perfectly fine in every other circumstance, including the Bluetooth in other vehicles.

My 2008 Land Rover LR2 is been a bad vehicle. The cooling fan went out and the motor loses power. I almost got into an accident and every person that has this vehicle have the same problems and also the front air bags, theres something wrong with them.

Loud humming noise from the rear end started 400 miles after warranty was up. It will cost over 5K to repair. Zero covered. Land Rover does not stand behind this issue. You can google Land Rover rear differential problem and get thousands of issues. Just look at Land Rover’s only website. Land Rover has not done a recall on this issue or anything about it.

It was amazing. It was so cool and had so much fun on this brand. It has a lot of rooms and capacity to be helpful to others. Nice and good looking brand as well. Also was satisfied by their services offered. It may be expensive but I like the way it is and yup its worth a penny because its so new and different from the rest of the brand I have had ever tried. I am so happy to have this kind of brand and be lucky to get to experience it.

The variety of the car is straightforward. It is good at travel on the land and road. Its a family car that is easy to drive and have a four load that can hold four people for great outings and road adventure. Great for trip where you want to get away and enough room to hold your stuff. This car has it all. It comes in a lot of different colours that and four gear steering, a leather seat that hold against the weather that nature bring plus a GPS that tell you where you need to be. It has a radio of the high variety.

We decided to buy our son an Evoque last year as a graduation present and he has encountered problem after problem. All in all, the car has been into the dealership over a dozen times and has been off the road for the best part of three months within the year. This was not what we expected and decided to complain to Land Rover customer service teams, as advised by the dealership. We might as well contacted the Ministry of Incompetence - though polite and said the right things, at no point have they actually looked at this from our perspective, let alone do anything for us. We cannot get hold of the directors - who are faceless and do not want to know about the inadequacies of their products and after-sales teams. Finally, after receiving advice, we have had to start legal proceedings against the dealership who sold us the vehicle. Land Rover do not even seem to want to support their own dealerships. We strongly advise anyone that is thinking of purchasing a vehicle from this company not to do so. Extremely disappointed with all aspects of this manufacturer. Best of British - I think not.

Land Rover Hinsdale worked on my car several times... Was guaranteed there will be no more problems with the rear differential. Less than a year later, it was leaking again. They took care of it but claimed I need a front wheel bearing... I wanted to confirm it had nothing to do with the rear Differential so did not authorize work until I can confirm it was truly a front wheel bearing... To my surprise they called claiming the car was fixed And I now owed $837.00. None of this work was authorized.... I was never able to confirm whether it was a front or rear wheel bearing or whether the rear differential was leaking. And that was why the rear bearing went out. Really makes me wonder... What were they hiding??? Why would they not let me confirm it was a front wheel bearing... was there a problem with my rear differential??? Was there a problem with my rear axle?? Did this cause problems to my rear wheel bearing?? I will never know!!! I was told by corporate Land Rover theyve done all they can they are no longer going to pay for any repairs. They claim they done enough... They claim they paid enough... I wish I had this luxury!!!

I have a 2010 RR Sport HSE and I have been having an issue with the battery needing a jump start from time to time, and I assume it was from all the corrosion around it... However I needed a boost and after it took a good 5 minutes to get started, after we removed the cables, the inside lights cut off, the truck ran for 1 minute and died again... I also noticed it has a leak and the coolant is leaking out... Can anyone shed light on why the battery is not keeping a charge even after the corrosion was removed and then the head led lights were flashing on and off... Has anyone ever encountered an issue like this and what could it be?

Dealership had my car for four months and returned it with numerous issues just to get their loaner back and shove the car out the door. Came back with a busted windshield, door handle, tire pressure and balance issues as well as a filthy interior. They likely broke the windshield when they removed it to replace the front harness but say it was a poorly repaired recall item from the past. They told me to bring back their loaner and go rent a car and pay for it out of pocket. They offered first to pay my lodging since the delayed parts derailed my travel, then rescinded the offer. The owner even said that I must have done something to it to cause a 2016 Evoque with only 30K miles to completely fail. I assure you, my use of the vehicle has been quite tame, even outright boring compared with the shenanigans you see on the Land Rover Commercials.Land Rover has lost what would have been a customer for life. I fell in love with this beautiful car but its beauty belied the many problems under the surface. Land Rover cares zero for their customers or their brand and youre best off to bring your money to another dealer who cares about their brand and their customers. I spent many years in customer service and can say I have never been treated so poorly.

For everyone who owns a Land Rover, listen up! We all know that Land Rovers are high maintenance! It doesnt matter if you have a 1990 Defender or a 2015 LR4. It will eventually fail in some way, shape or form! With that said, you have to treat them like gold. If youre one of those Soccer moms - with all due respect, that needs to jump in the car four or five times a day to run errands with the A/C blasting in the middle of the summer, then maybe this isnt the vehicle for you. Land Rovers are like Ferraris. You have to constantly be on top of them, know when the vehicle breaks before it does! Keep money in savings and always be prepared! With that said I recently purchased a 2001 Discovery 2 in mint condition! Only 111k on the OD. First thing I did was look under the carriage - Hmm, no leaks. Looked under the hood - no leaks. Everything was nice, clean and looked new! Checked the oil - it was so clean you could drink it! I thought whats the catch? Took it for a test drive. Ran perfect except for every stop I could hear the airbag compressor blowing air! Ok ,no biggie. I bought it. Next day drove it to work. Halfway to work, bam. Yep the three amigos come on! ABS,TC, and Downhill Assist. Ok, Ill check it after work! Kept driving about a mile - engine makes big noise. Check engine light comes on! Only for a sec then off. Hmm... Thats weird. Go about another mile - bang again. What the... Go about another mile, then vehicle just dies while driving on a heavy street doin 55 in a 45. Quickly, I pulled safely off the road into a CVS Pharmacy. Now late for work, I let it sit for a minute. Started right up - was able to get to work! Next day, took it to my mechanic who is really familiar with Euro cars. He happens to own a Jag! After computer reads 6 possible causes, we found a short in the crank shaft solenoid! $350.00 US later, vehicle ran fine! If I would have taken it to a dealer or Land Rover, it would have been about $1600.00 US and they probably would have fixed the wrong thing! I have recently put new rear airbags. Bought them online for less than $200.00 and had my cousin installed them. Now the vehicle drives like a Cadillac with no lights on! Now I know not everyone has a cousin that is a master mechanic especially owning three Toyota Land Cruisers and a lifted Samuri! But do your homework. Land Rovers are notorious for having electrical problems! If anything gets wet, corroded, dirty, do the best you can - always keep it clean, free of mud, dirt, snow etc... And I have learned if one little thing goes, it makes ten others go as well, so find out for sure if you can exactly what the issue is and then the others will probably disappear as well! Land Rover dealers especially will ** you for your money! And probably never fix whats really wrong! Good Luck and God bless!! Hope this helps.

2018 Range HSE - I am an avid lover of Range Rovers. This is approximately my 10th, at times we even had 2. From day one I have had issues with the info nav system. From screen freezing to it just going dark. The car was in for service at about 3000 miles because the Check engine light was on, something with the emissions, part had to be replaced. They did an update on the software saying that should resolve most of my issues. Wrong - phone doesn’t pair, voice not recognize, feature unavailable at this time. Next back up cameras stopped working, then they started again. The other day I was driving to mail a letter, jumped out of my car at the mailbox, never turned the engine off since this was a 30 second task and I really was less than a foot away, sat down in the car and an unknown light started flashing, took a pic and texted it to the tech person at the dealer, he didn’t know what it was, said Drive it, it will probably turn off. Well he was right, it did turn off. I went home, pulled into my garage and heard a scrape from the roof, well evidently the car decided to raise itself to a height that I would and never have used, I never use those features, no need for me too and it ripped off the satellite cover. Well now I know what that flashing light is. They are ordering the part but told me to tape the remaining pieces over it because I could ruin the electronic system in the rain. It was torrential rain yesterday. Today I was sitting minding my own business at a traffic light, red light, car in front of me, car behind. That’s normal at a traffic light. All of a sudden a loud continuous tone came on, I looked at my dash and it said start driving to deactivate parking sensors. I wasn’t parking the car, was I supposed to ram into the car in front of me or ram into the car behind me, just as I was getting ready to video this episode, the light changes and I had to drive so this little glitch stopped. I was on my way to do some errands but at this point I just went home. The car clearly has a mind of its own and I’m afraid to drive it because I don’t know what it will do next. I can receive calls most of the time through blue tooth, but I have to make calls directly through my phone turning blue tooth off, otherwise it just disconnects the call before it even starts ringing. This is an epic failure for Land Rover. They never told me about updates. There is supposed to be another one soon. But a brand new car with 3500 miles on it shouldn’t be having these issues. I realize these are first work problems, but they clearly can become dangerous, causing accidents that can lead to bodily harm or death. The dealer pretends to be cooperative but I know they are sick of hearing from me. I have spoken to so many people within the many dealerships they own, telling me they want to resolve the problem, get me out of my lease and give me another car, but the prices being quoted to me are ridiculous since the cars I have chosen are clearly lesser of a car than my Rover. With the new lease prices I’m being given, less mileage per year, down payments and higher leases than I am currently paying now. I didn’t build this car nor design, it is beautiful and I would hate to give it up, but I’m willing to drive a Ford Edge at this point. I’m glad I’m not the only with these issues. At least I know I’m not crazy. But I am clearly at a loss as to what to do because the dealer refuses to document anything. They keep telling me speak to tech, well tech doesn’t want speak to me. I am clearly done with Land Rovers of any kind. I will say that we have many different luxury vehicles purchased at the different dealerships this owner has from BMW, to Porsche to Audi and we have been faithful customers for many years. They really don’t seem to value our loyalty. I am so fed up!!!Updated on 07/08/2018: The saga continues. The car is still at Land Rover. They said they have done the 4th update on the computer system and it was successful, but they have only driven it 2.9 miles since I brought there over a week ago. The icing on the cake was last Saturday when I was parked at a mall and returned to my car and the dashboard warning read battery low. Turn engine on. How does a battery run low after 3500 miles. It was at that point I asked my husband to meet me at the dealer. I gave them my keys and said I never wanted to see the car again. I put in a claim for buyback with LRUSA, their response was that it hasn’t been serviced enough for the problems I am having. The reason for that is every time I had a problem they put me in touch with the tech person. The tech person does not have to document anything. From that Tuesday through that Friday I was in contact with the tech. He was at a loss, no help at all. My car almost 2 weeks ago raised up to an off road position and I didn’t know, I never turned it off just jumped out to mail a letter and right back in, flashing light appeared, texted it to tech, he didn’t know what it was, said it would go off when I drive it, he was right but I didn’t know it was in off-road , I never raise the car ever and I pulled into my garage and the satellite piece was ripped off and apparently there is also a dent, which Range Rover wasn’t sure they would fix because there wasn’t that error on the computer. However they are going to fix it. I was promised the car would be brought to the body shop on Thursday, for me to have it back early this week, it is still sitting in the Land Rover parking lot with the exception of the 2.9 miles it was driven on July 5th. That 2.9 mile drive took 40 minutes, I think they drove my car to have lunch based on the journey and stops. I hoped they enjoyed it. This problem is worldwide yet Land Rover isn’t doing any recalls, apparently some cars were stuck at the docks in Maryland for computer replacements, but it was the 2nd allotment of Rovers to hit the US. I have had my car since February. I already paid the lease for July, yet I haven’t had the car since June 30th. It seems like no one wants to take responsibility for these issues. I am so frustrated with the treatment from both the dealer and LRA. I want my car back to see if it actually can perform without an issue for a day. The best case scenario would be for them to do a buyback as I requested. This is just never ending and I don’t see an end in sight. To think I will have to drive this car for 3 years is making me ill. If Land Rover USA happens to see this post- enough is enough. After 12 Range Rovers this will be my last, never again. What a poorly run company. I would think someone would continue to reach out to me from corporate to see what’s going on, they haven’t, I spoke to them on Wednesday and that was it. This is really messed up.

Many reviews on this site of problems with the infotainment system. This is a known problem with Range Rover and Velar. I have had very weak digital radio signal in my 2017 Evoque, considerable interference on FM radio, phone drops, and forget about getting reliable service between the phone/USB/Bluetooth and playing music. Press a song in the playlist and another appears! Crackling speakers during robust music and album artwork all mixed up between artists. Frozen screeching screen! All fine on the phone when connecting to other cars! There is a disconnect between the touchscreen and the IMC (the computer under your seat). All software updates have failed to fix the problem. How is Range Rover getting away with not doing a recall? AVOID until they sort it!

I have had my Land Rover LR2 for 6 months. It has cost me several thousands of dollars in repairs now and has never completely run without an issue. Its a 2008 with 50k miles. No one, including Land Rover certified technicians, can issue me any sensible answer to this horrible vehicle I am now stuck with. I should have bought a KIA.

Many Land Rovers can suit a lot of your needs from what Ive seen. I personally had an older model. It was more of all-terrain vehicle than looks. It wasnt a typical Land Rover. My Land Rover had a top that came off which was cool because during the summer it was fun to drive around. It was also yellow, which made it stand out and show personality. My Rover actually had decent space. Two seats in the front and three at the back. Although, I had a lot of trunk space and the seats collapsed. The problem I had with it was it was very difficult to upgrade. The parts are all European parts, so it was expensive and also timely to fix.

Numerous problems with turbo not engaging. Several trips to dealership for computer resets etc. ** from the sales/service folks. Still left hanging in traffic with accelerator pressed, no response, then kick in and thrown back in seat. Most dangerous vehicle ever. Horns continuously blowing because I wont go at stop lights. Random overhead lights come on for no reason. If your brakes get close to 50% worn, you must replace the rotors! So Im about $1k into brakes at 34000 miles. Pretty is all its got going for it. Place that sold it to me for 41k offered me 31k 10000 miles later. And it still wont accelerate! Waiting on recall or to invoke the Lemon Law. Land rover service is so far behind BMW as to be in another category altogether. The L for luxury actually stands for Lemon when it comes to Evoque! I want my $$$ back!

Months ago we purchased a new Evoque and drove out to Death Valley for the Thanksgiving vacation. Running on the dirt road was very enjoyable till we had a flat tire. Well, flat tire should not be a problem at all since this is a new car and there is spare tire. The real problem happened when we noticed that the wheel has the special lock key bolt, and the car does NOT equipped with the tool to take off that special bolt! And there is no cell phone signal and we could not make a help call!The following time in that day was quite long. We were not able to change the spare tire, had to stay in the desert, waited from morning to afternoon till a car passed by. The gentlemen helped to carry me miles away where we could eventually make the call to road service. The truck finally came in after it was getting complete dark. We were carried to Las Vegas which has the Land Rover dealer. The next day was Thanksgiving so no one work. We had to wait one extra day before the flat tire can be fixed. We finally came back home safely. But the small mistake and the missed tool has given so much trouble and made the vacation such an unpleasant experience. And a complaint sent to the dealer, received no response at all till today...

The variety of models is great. Land Rover lets you choose the car that right for you that fix your spending budget they have on the most perfect update models of the car. The features and appearance are one of the best things about a car, and the fact that you can get the possibility to design your own car is amazing and it seems pretty cool being able to upgrade your vehicle/car. It has space for the whole family but it would really depend how big the family is. It can fit in any normal family at 4-5 but not really a family of 8-9.

I just purchased my 3rd Range Rover and after 3 weeks (1.5 of which it was in the shop), I am getting rid of it. I have been driving for many years and am a competent, confident driver. Or at least I used to be confident. This car stalls WHILE DRIVING, stalls while stopped at lights, the doors open while driving! This is the worst experience Ive ever had with a car, Ive had nightmares and Im scared of my family using it to drive anywhere. Oh yeah, and when it stalls, it stalls in DRIVE and then the cheap knob/gear shifter sticks and there is NOTHING you can do to put it in park to restart the car. So there you are, in the middle of the road/highway/busy intersection with your high end car looking like an idiot and fearing for your life. Ive been a RR gal for 20 years. Theyve lost me now and Im going to warn anyone and everyone. I cant believe there arent any class action lawsuits over this.

Range Rover sport HSE 2010 - As I read some of these reviews I realize that this scam bags at dealership did not disclose that these cars had to be recalled. I bought mine at November of 2010. Within the first month my navigation and center council kept on shooting off. They could or fix this even though the tech from England tried to remotely fix this. After thirty days they replaced the entire wiring and later on I sue and won 8k. Then I see the same violent leak and it was water pump and I have this again after 4 years. Then the gauge in the gas tank broke/stuck and I was left in middle of highway. Beautiful car even after 4 years but crappy workmanship. My boomers are coming out and body shop is telling me he does not like to fix it as any time he touches these cars something else break and does not worth for him.

I left the car running on my street with the door open while I got out to put my dog away. When I came walking back from behind the house the Evoque was going up the street on its own. If kids would have been in the street like normal they would have been run over. The SUV door hit my brick mailbox and stopped the car. When I got in the SUV the gear shift control was still in the Park position.I called Range Rover and they responded with a tow truck and took the SUV to the dealership. The dealership had it for a couple weeks with very little communication with us. Then one day called and said they could not replicate the problem and said we are pushing your Evoque outside so you need to make arrangements to have it picked-up and file an insurance claim. They said, you must have left it in reverse and gotten out of the car. As you can imagine I was not happy.Next came the repair. The auto body shop called me a few days later telling me that LR/RR said the repair parts were not in the US and it could take from 3 months to one year to get parts. I have been fighting every day with LR corp and still have no ETA for any of it. Seems crazy but I would never by a LR/RR again. Customer service is so bad and my wife will never want to drive a car that can drop in a gear by itself. She has told me to sell the car when we get it back. I am going to have to inform the buyer of the issue.

Land Rover LR3 Defective Suspension Compressor - Diagnostics showed original part was redesigned and suggested replacement. Contacted Land Rover. They would not replace as it was out of warranty. I told them it was not a defective part, it was a part they engineered wrong which is why the diagnostic showed that part was to be replaced with updated part. After writing, calling, etc I gave up. So I had to have local repair shop replace as the closest LR dealer was 3.5 hrs away, so 7 hrs round trip, plus two nights hotel as they said they needed 2 days. Local repair shop cost was $1,300.00 using Land Rovers updated part (dealer wanted $1,600). Land Rover does not stand by their product. Yes, vehicle was out of warranty, however, I have since learned that others have had the same problem. When I spoke with their dealer, they stated, yes they have had to replace many of these. So if you buy a Land Rover, and they have a known part that will fail eventually due to their poor engineering, you better hope it fails in warranty period.

Weve always had a Range Rover in the family and change them every two or three years. This one is a 3 litre diesel HSE with a few extras like air conditioned seats, a fridge in the console, self close doors and of course a tow bar which on this new model is electrically retractable. As all the others weve had no problems other than caused by a moronic parking scam in Spain damaging the electronic brake trying to drag the vehicle away. Land Rover were brilliant, arranged for it to be taken into dealer and repaired under warranty even though it wasnt their fault and we had a free hire car for the 4 days it was in the dealer.

From my perspective, Ive had far too many issues with this $55K SUV. I purchased the car from Land Rover (Lake Bluff) as a lightly driven dealer demo (approximately 2,500 miles on the odometer). Current mileage is 15K. Since buying the car Ive had it into the dealer for several small issues - trim on driver seat popped off, driver seat squeaking and noise, car stalled during a rain store due to water getting into turbo charger intake, driver side headlight burned out, seal around back hatch was damaged due to design of hatch (not covered by LR), under carriage splash guard broke while driving on snowy/icy Chicago toll way (not covered by LR). Not very impressive for a car that still smells new.Prior to this, I owned an LR2 for (3) years. Great car but I had a ton of issues with the AWD system, car was at the dealer multiple times for the same issue. LR finally agreed to pay to replace the entire AWD on my 4th or 5th visit. Constant leaking problems from rear of car. Paid $35K for this car. My first LR was a 1999 4.6 HSE. Loved this car but it also had tons of issues. Electrical, leaks, air ride system failure, airbags, engine leaks, interior (head liner), exhaust system, computer issues (heating/cooling), etc. - $76K vehicle. LR gave me $1,200 for a trade w/ 80K on the odometer.

Has anyone else got one of the new 2013 version Range Rover Sports? I had delivery of mine in Feb. 2014 and have now been through 3 windscreens. They get a tiny chip and crack instantly. This isnt good! Right the way across the screen!! Im getting nowhere with Land Rover themselves and need to take this further so need examples of anyone else in my situation as Im being told that Im the only one having this problem. By the way, I know Im not as Ive got a friends partner whos now been through 6 of them. Hes not getting anywhere either!

When I first received my 2018 Range Rover HSE it was a great car for the first month but its been a year and now I absolutely hate it, here are some reasons why. The infotainment system is the worst that I have ever worked with. The screens in the car will all go black in the middle of driving, even on the highway. It is impossible to connect a brand new iPhone X to the BRAND NEW Range Rover, I have tried relentlessly to connect my phone to the car through Bluetooth. The Bluetooth in the car is always failing. The glitching and lag from the infotainment screens make you want to take a baseball bat to the screen. If you have made it this far in my review now Id like to tell you that my family have had 6 previous Land Rover vehicles and I have a heart felt love for the brand. But, if Range Rover wont fix their infotainment problem, I will never buy another one and suggest that no one should either.Finally you may be thinking to yourself,Did you do anything to resolve the issues? Yes, I have gone to my local Range Rover dealership more than 2 times and they have given my car updates. These updates HAVE NOT WORKED. I still face all the same issues I had faced about 11 moths ago. My favorite part in this experience is the lack of reality that my local Range Rover dealership has. They have told me repeatedly that if I experience any problems with my car them I should,pull over and shut off the car for 5 to 10 minutes. So I guess every time there is malfunction with the infotainment system (which is about every day) then while driving to what ever destination I am traveling to that day, I should just pull over and take, 5 to 10 minutes, to restart my car. Im gonna leave this review by saying I used to love Land Rover but my car sucks and so does the Land Rover for the way they have dealt with this issue.

The best brands that the car dealership has. They have different models in color and the colors are different from any other brand. It is good for the car. The appearance is good enough to show off to friends and family. The upgrade of this car is better if you only like to pay more for the car and it has better quality in the car. The brand has enough room for a whole family and for friends too.

I put low miles on my cars. I have a 2011 Land Rover Range Rover HSE and the coolant hose broke while driving on a highway, I pulled over immediately when warning light came on but it was too late. The coolant went into my engine, it was overheated, the gasket blown, and 2 cylinders were toast and the engine is warped. The cost of a new engine exceeds the value of the SUV. With 38k miles and routine services done, its unacceptable a $89,000 vehicle would be made so flimsy that the coolant hose would fail. And there are no safeguards against the engine frying. Only if the coolant was leaking instead of a hose bursting. The mechanics are stunned looking at the hose and wondering why Land Rover wouldnt help me out, especially with low miles on the vehicle. From what Im told, do not own a Land Rover that is out of warranty. My dealership is Land Rover of Monmouth. They didnt even offer any break on repair and when I asked for quote on new left over 2016 vehicle they gave me about a 2% discount. A joke with 60+ 2016 range Rovers (including sport model) available when 2017 models are being released by end of year. A different dealership Ive never done business with gave me upfront a better deal before I even started negotiating. Land Rover of Princeton. If I decide to get a new one, I will make sure its not in my possession when its out of warranty and definitely will buy from Princeton dealership. What a disgrace given the price of Range Rovers.

Land Rover is a very diverse brand of vehicles that Ive decided to never stray to different brand. The economics of their compacts for my kids to the SUV for my work, and the luxurious sedan for travel, and the sporty look as well for around town. I always felt they were rather boxy looking but over the past 10 years they have really caught up to and surpassed the other brands out there. My family and I, and friends on our street have no problem piling into our SUV for gameday. All in all, great except for repairs.

I purchased a 2015 Land Rover LR4 HSE LUX in December 2014. A couple weeks later I started hearing an intermittent high-pitched sound from the dash. I have not been able to pinpoint what causes the noise. It doesnt matter whether or not I have the heat or AC on. I have had the car back to the dealership several times, for weeks at a time. They have admitted there is a problem, but they have not identified a fix. They have told me 3 other customers at my local dealership have the same complaint, but they have no answers. I have been in touch with both Land Rover North America Headquarters and the BBB. I have tried to evoke the SC Lemon Law. I have been told the noise does not qualify because it is not a safety issue. So here I am with a very expensive car that makes an obnoxious high-pitched noise and I can do nothing about it. I have never been more frustrated!

Its my second Land Rover since 2006 from LR Encino. The first experience was not bad. This time around its just unbelievable disappointing. My LR4 is handsome, black on black with a nice trim, wheels, etc. I have only had it for 2 years and whenever I take it into the dealership for diagnostic testing and service-they always have a list of issues with the truck, quoting thousands of dollars. For an expensive auto brand at 2 y.o. it is equivalent to an older car that needs a lot of repairs. It completely died recently. Why am I paying premium again just so I can shell out more money unnecessarily? I was sold a pre-paid service package at signing which is a waste of money! The dealer wants me to upgrade the nav system out of pocket, but its a lease! Maintenance is not included in the package, btw. Just not what I expect from Land Rover. Please make quality automobiles like you used to! STOP upselling and cross-selling nonsense!

@LandRover_UK. Purchased a Brand New custom build Range Rover Autobiography. #JLR vehicles are a death trap Above & Beyond! #RangeRover vehicles are plagued with so much manufacturing defects, electrical problems and engine overheating issues! Im pretty sure I didnt ask for these extras on my £100k plus Custom Build? JLR THE WORST CUSTOMER SERVICE ON THE PLANET. The level of service received from Listers Solihull, Lancaster Erdington, Marshall Peterborough dealerships and JLR Customer Relations has been dreadful. #JLRDEATHTRAP #JLRPlague. **

I purchased a 2006 Land Rover Range Rover Supercharge from Santa Monica Rover on November 26, 2011. 15 days later, on December, the check engine light came on. I took the car in for service at Encino Land Rover, $1,024.69 dollars later, the car was ready and running. On January 4, 2012, again the check engine light came back on again. I took it back to Encino Land Rover again on January 10, 2012, the dealership called and say its the transmission needs replace at a cost of $7,500. there was an extended warranty on this 2006 that ended on the 29th of December 2011. Need to get the repairs done on this car and need to figure out what sort of compensation can be extended.

In all the vehicles I have purchased both personally and professionally I can only report exceptionally delightful experiences with both the dealership and the sales rep - until I purchased a Range Rover from Hennessy Jaguar Land Rover Gwinnett. My previous experience in purchasing vehicles was, in fact, so delightful that when I have purchased my company vehicles at one dealership I have typically used for this purpose that I have sent the dealership staff and sales reps gifts after closing and written glowing reviews and completed surveys indicating satisfaction above and beyond the norm. This is my first negative experience with a dealership and it’s been one I don’t care to remember, but would rather forget.From the assistant manager Mr. David ** developing convenient memory loss as to his promises made as part of the transaction later, after the purchase, to the questionable ethics and practices of Mr. Ricky ** in the finance department. Having previously heard woeful tales from others about their experiences with car dealerships, I could never relate. It has now become my unfortunate reality.After experiencing multiple issues with the vehicle purchased at the dealership less than a month into ownership and only having possession of the vehicle for 18 days of that month long period of time due to the time the dealership had it for the initial repairs it became clear this Range Rover is a lemon. It broke down not but a few miles from the dealership on the date of purchase. The battery light came on even though the dealership said the issue was a fuel sensor which was repaired. They told me that the repair addressed the issue and it wouldnt occur again. Did I mention it died in the middle of Interstate 85? Slight safety issue if you ask me, but neither the dealership nor Land Rover seemed terribly concerned. I mean, I could have been hit by a driver doing 80 mph on the interstate, but perhaps the Range Rover makes for a better coffin than mode of transportation.Then the driver from the dealership that was driving my company car damaged the tires and front bumper on his way back to my home driving the vehicle. Then the check engine light began coming on and going off seemingly randomly. Not yet having a permanent tag for the vehicle while experiencing multiple issues in less than a month clearly points to this being a problem vehicle.Through all of this unfortunate experience I did my best to be patient and understanding. Yet it became clear that approach doesn’t work with this dealership or manufacturer. The dealership will lie to you, make promises they wont keep, mislead you and then claim they never made any commitment of the sort. Please save yourself, do not consider purchasing a Land Rover vehicle.I now have possession, only part time since its in the shop half the time, of a very beautiful and expensive piece of junk that sits in my garage when I do have part time custody because Im too afraid to be left stranded the next time it dies while Im driving it. I mean Land Rover does have Roadside Assistance, but thats right, theyre only open and available during business hours Monday-Friday so if I am left stranded, Im on my own. Lets hope I have a signal on my mobile device so I can make contact with someone who cares - apparently thats not Land Rover. DO NOT buy a Land Rover product... That is unless you want to add stress and frustration to your life and a hunk of junk in your garage.

My 2012 Range Rover Sport Supercharged V8 was a wonderful car to drive, beautiful interior, looked amazing from the outside as well. I didnt have any complaints with it other than it was expensive to repair when things came up, and they did. But I knew what I was getting into and when you buy an expensive, luxury vehicle you expect this. What I didnt expect was a timing chain failure that destroyed the engine at 77,000 miles. What made this worse were a couple things.I apparently was wrong about the extended warranty I purchased. The dealer played the extended warranty as a way to buy extra coverage once the manufacturers warranty ended. This would have given me coverage for another year and or up to 80k mileage, which is what I thought I bought. Apparently Rovers dont get that type of coverage offered to customers because insurance companies know the issues are common in Rovers so they only offer extended warrantys that coincide with the manufacturers. Tells you something about their track record. I obviously didnt read the fine print on the warranty I bought and missed it covering this tragedy by 3k miles and 3 months.To fix the engine on this vehicle you have to replace it with a used one (about $12k) if you can find it or a new one ($30k). When I started digging into this I found out that Land Rovers V8 supercharged engines (also in Jaguar) have this timing chain failure happen all the time. I called a mechanic who specialized in Jag and Land Rovers and I began telling him my problem. He took over the conversation and began asking me questions like (is it a 2010-16?, is it the V8 supercharged? was it a timing chain failure? Did it have around 80k miles on it?). I was blown away as if he was a mind reader or something. Turns out, this happens so often and he repairs them so frequently that he knew exactly the situation I was in. He said its typically a $7-8k service call. That it happens all the time. I was really pissed off as you can imagine.My dealer was downplaying it like I was just some unfortunate person, like one in a million that this happens to. As I went online and started searching for information on this I realized that this is flaw in Land Rover/Jaguars v8 supercharged engines across their entire line. They know it. They deny it. And my guess is because buyers of these vehicles like myself have money, they just chalk it up as darn this must be my bad luck, oh well and dont say anything or make a big deal about it.Im not either other than writing this review I guess but my valued at $30k rover I had to salvage for $7k while I still owed $16k on the loan. I lost $23k in value because of a common engine component failure. Will I buy this great looking, good handling, awesome car ever again... no. So for all of you out there who want to own or do own one of these Jag/Land Rover V8s... Be very aware of this problem. It could cost you a bundle.

Updated on 01/23/2020: Leased brand new 2017 Land Rover Discovery HSE TD6 AWD. Family of 6 so we need to have the third row and this vehicle promised to combine comfort, reliability, and luxury. None of those things were true. The vehicle was delivered to us with the interior drivers door panel detached and hanging from wires. Windows would not open and radio/information panel acting weird. Problems were repaired only to have water coming from upper center console leaking into cabin two weeks later. 10 days to repair. Few weeks later car starts to surge and vibrate loudly when we travelled more than 65 miles/hr. Another few weeks of repair. Over the past 26 months of ownership problems have ranged from the annoying to the absurd: -leaky windshield/sunroof (3 times repaired and still leaking) -electrical glitches with entertainment console -hood cable snapped twice - one time the vehicle would not start because I had to add DEF fluid but couldnt open the hood to add it! -car found dead and unresponsive on driveway needing to be hauled away by dealership on a flatbed because they couldnt even open the doors (never was given a reason as to what caused this other than theyve never seen this before) -defrost fan screaming when turned to max (blower fan changed out twice) -vehicle groans after 65 miles/hr and the noise is so loud the driver and front passenger need to raise their voices to speak to each other (problem still exists even though weve taken car in 6 times for repair - service says they have no idea) -windshield wipers messed up -whistling noise in cabin when on highway - service cant find air leak-condensation inside cabin every day making everything moist and stickySave yourself the hassle and aggravation. Most frustrating, annoying vehicle experience Ive ever came across. Dealership was zero help and never proposed any solutions or resolve. Ive spoken to the general, manager, service manager, sales team and they all shrug tell me ride out my lease. I personally contacted Land Rover and expressed my distress on this and they spent 2 months researching this only to come back with the obvious that the vehicle is a dud. They agreed to purchase the vehicle from me (now only 11 months to go on the lease and most of the negative equity has been paid for by yours truly) BUT ONLY if I purchase a new vehicle from them. So I guess they figure they can treat their customers like crap and then try to force them to get stuck with another one of their crummy vehicles and do it all with a smile on their face and make it seem like they are doing you the favor. Screw Land Rover. Visit my site for more **.Original Review: Purchased a brand new 2017 Discovery HSE Diesel and it has been the worst vehicle. I’ve never written a review before but the public needs to be warned about these vehicles. Problems range from the annoying to the absurd. So far I’ve dealt with leaky windshields (yes, three times), leaky sunroof, water coming into the center console, door panels detaching from their clips and hanging by wires, electrical glitches that get “fixed” by magical updates which require 3 days in service, hood cable snapped twice, car battery dead even though car locked and sitting in driveway with no lights on (had to be hauled on flat bed - service department says they’ve never seen that before and no cause found but took them 3 weeks to get the car back to me), windshield wiper issues, acceleration issues in cold weather, surging when speed hits 60 km/hr, no heat, defrost fan screaming when set to max and I’m sure half a dozen other issues that I’ve forgotten. Save yourself the pain and anguish. This car has spent months in service. It is the worst vehicle made in the last 2 decades.

I was looking for a car that was luxurious yet practical and Land Rover had everything that I was looking for. They had amazing variety of luxury cars that met different needs of successful people at great prices. They have cars for everyone. Their cars come with so many features you would expect to receive. I upgraded my car to fit my life and there were so many options. I chose the one that I felt was the most reasonable for my money and I am satisfied. In my Range Rover Sport, the passenger capacity is perfect. I do not have children, so I do not need as much space but they do have other models to accommodate that though.

The problems with this vehicle started with fit and finish issues within days of driving the new Land Rover Discovery off the dealer lot, that included a squeaky rear seat that took at least four separate visits to fix. Then the problems migrated to the rear liftgate interior panel that continually detached from the body hatch and hug down from one side. I have been back at least six times to fix this problem over a two year period. And each time they fix it and each time it falls apart again. Still no remedy.The best problem, at least for the service providers, has been the non-recall camshaft defect that has been known to Land Rover for some time (not counting the axle bearing failure, that was thankfully caught under warranty). This cam issue totally stopped the car. I finally took the Discovery to an independent garage and am now faced with a $2400 repair bill. Wait, no scratch that; an $11,000 bill. They decided I need a new engine, explaining the cam controller shattered with metal fragments going into the engine.Needless to say, I would not recommend Land Rover vehicles in general. It seems that when these two brands Land Rover-Jaguar, were purchased by an Indian investment company, Tata Motors, the legendary quality and durability was lost. The decision was made to introduce a variety of snappy looking consumer market-class models and trash the historic world-class reliability tradition. Remember all the old movies and newsreels with Land Rover busting through the jungles and mountain passes. Don’t try this too far from town. Trapped in the Outback in a new Discovery would be life threatening. There is a new Defender model, though I wouldn’t hold out much hope for that either - same build, parts and management. Land Rover should have kept the name when they sold out to Tata.

I just bought a new 2011 Land Rover Discovery 4 HSE. And on the day I was supposed to pick up the vehicle, I was told that those vehicles do not come with floor mats. I have to buy one. I was shocked and asked the sales rep (very pleasant and helpful), how such an expensive vehicle come without floor mats. The cheapest Toyota offers that. After a while, I got a call that the manager will put complimentary cheap floor mats, not the original floor mats. Or I could get the original one at factory price. The problem is, in the invoice I got, it was not stated that the car comes without floor mats. And I do have to start the expenses before I enter the vehicle. Does such an expensive car really come without floor mats?

Between Range and Land Rovers, theres a ton of options. Theres the Sport, Discover, and Evoque which are all different prices. They are very nice and easily customizable. You can customize almost anything. A popular route is the blacked out Range Rover, which looks very sleek. You can also choose from the basics - just color of leather and outside. The car is beautiful inside and beautiful outside! I love the look and feel of the cars. Great colors for leather and outside. It has very distinct look and you can tell they are Rovers. A lot of the cars have a 7 person capacity, but the back seats can be small and crammed. The front seats are full and luxurious, though, and could comfortably seat two petite people (not while driving though!). Its overall a great car and would recommend it.

Purchased a Range Rover Sport HSE at the end of February 2018. The vehicle currently has 4,500 miles and has been in for repairs 4 times -- the last was for two plus weeks. The issues are all surrounding the infotainment system -- Audio system, Climate Control, Navigation, etc. The latest upgrade of the firmware(s) and replacement of the main infotainment computer resulted in a completely dead navigation system -- frozen map, no audio NOTHING. My phone pairs, but the call loses audio frequently and is unusable.The dealer has been very good, but this is a major design flaw and cannot be fixed. I have begun the buy-back process and so far the dealership and Land Rover USA seem to be willing to accommodate my demands -- namely I want out of the vehicle without it costing me a single cent -- purchase prices, delivery, taxes, interest paid, extended warranty, etc. We shall see when all of a sudden the just under $80K sticker amounts to a refund closer to $90K. First and definitely the LAST Land Rover/Jaguar product I would ever consider. Unfortunately because aside from that Mrs. ** I love the vehicle style, ride and comfort.

This past weekend I left my home in Central PA Saturday morning to drive up to Saugerties, NY to pick up my daughter where she was at a horse show with my parents and niece. I went to see her ride in her 1st show, then in the afternoon I intended to depart for Southern NJ. My wife is there for the summer with the kids and I drive back and forth. It was our wedding anniversary on Aug 4th, so I was headed there to celebrate with her.As I left Saugerties around 5pm on Saturday, my passenger rear tire blew out. Total blowout, with the wall of the tire torn. I called Land Rover roadside assistance because I couldnt find the spare. It was at that time I learned there is no spare in my car! Only a patch kit, which wasnt going to help me. LR roadside assistance said the only thing they were authorized to do was tow me North to Albany and then have the tire replaced Monday (2 days away). Because I wanted to get to Southern NJ, I had AAA tow the car to the nearest tire store. They believed they could get me on the road before they closed at 6p. When I got there and gave them the tire size 275/45 r21, they said, Thats a real unusual size. We dont have anything like that in stock. I spent the next two days calling around to tire centers in the greater NY metro area - no one has that tire in stock. Most never heard of that size. I was mystified that in one of the largest suburban metro areas of the world, I could not easily find the tire I needed when I had no spare. Did the designer of the truck not consider what might happen in the event of a blown tire? No spare, unique tire size... Off road machine??!! In the end we had to stay 2 extra days in a hotel, get towed 45 miles in the opposite direction of where we were headed, and pay Land Rovers premium prices on the tire to have it replaced. A flat tire, which should take 45 minutes to fix, took 2 -3 days with much expense, frustration and a missed anniversary.As a CEO of a mid-size company, Im familiar with customer service/customer experience architecture. I can only categorize my experience with Land Rover as policy driven and customer tone deaf. The Albany dealership was great. The Roadside Assistance was deplorable. A flat tire on $100,000 4x4 should not cause a 3-day delay... at least thats what my common logic tells me... Apparently not LR. To top it all off, the tow truck was 3 hours late on Monday. They detoured to pick up another accident before coming to us... Up until this point I loved the vehicle. After this incident my perception of Land Rover is not favorable and will likely not trade this Range Rover on another when the time comes. A problem is an opportunity to turn a customer into a fan. Unfortunately I am not. And I anticipate they will do nothing more to make me one.

If youre looking to buy a Range Rover please run. 1 month out of warranty, engine totally done, Land Rover and Jaguar totally looked the other way. Offered no assistance and stuck me with the bill. Totally unprofessional. Took 42 days to get back with me. And when they did the once a year oil change that was required they said was not enough for the $120,000 truck.

Purchased Land Rover Discover 4 brand new with 8km on the clock. Attempted to drive home. Only made it 6km along the highway when the transmission failed. Land Rover were horrendous to deal with. Firstly asking if it could be driver error (it is an automatic!) then insisting on replacing the entire transmission against our wishes. Two weeks after the day of purchase and all along we refused in writing to accept the vehicle, yet Land Rover drove it to my place of employment and left it there. I had just signed up for a 5 year Lease so couldn’t get out of the contract without great financial penalty. So we were stuck with this lemon for 5 years and it has been so unreliable, the best it ever performed was when sitting on the back of a flat top tow truck. Suspension cracks, constant oil leaks, shudders at speed (really, really shudders!) breakdowns and clunking noises are all part of this heap of rubbish. Never again!

Land Rover is an amazing experience. If you are looking for a classy vehicle, professionally looking and always keeps you on edge and comfortably. The appearance is sexy and elegant all at the same time. Combination between professional and powerful. The smokey gray is to die for. The Land Rover has a lot of space with a full upgrade of electronic. Bluetooth capable, automatic seats, a lot of great things come from this car. It has a very nice space for 5 people with a lot of leg room. Its absolutely amazing for a road trip with the luggage and car space.

I have leased a Land Rover Evoque 2015 (new) - it has 92000 km and my lease is up Jan 2019. On July 14 the engine just stopped - I had it towed to a local mechanic. I wanted to make sure it was not just a battery issue (quick review) - I was told that the engine had experienced a catastrophic failure and caused the top of the engine block to blow off. I then had it towed to Metro West - where they just sat on the car for over two weeks- Always telling me that they are working on it with Land Rover. On July 27 I went into the dealer and demanded answers. The Service manager gave me a toll free number to Land Rover. I made the call and they had no record of my vehicle issue. It then takes Land Rover until Aug 03 - to tell me that if I went through them they would put in up to 3500.00 on repairs. They only want to replace with new engine (cost 18,000.00). Still they have not investigated why this happened. All service was performed, with the proper oil - there was no tell tail signs that there was an issue, the engine had the proper amount of oil. I have all records and photos of engine, plus a letter with a licensed mechanic opinion. On Aug 07 - I have towed my car from Metro West and brought it to my regular mechanic OK Hi Standard Tire. Through all this I have rented my own car - which I need to get myself prepared for a kidney transplant and work. I have asked Hi Standard tire to take all photos and see if we can determine what failed internally. Any help would be greatly appreciated.

My Range Rover Sport April 2018 sustained a minor rear end shunt on the 14 May and since then the vehicle has been off road because the tailgate will not remain closed and Land Rover cannot provide a replacement or indeed give any indication of when the relevant parts will be available, I know they are called off road vehicles but this is taking the term too literal. Should manufacturers be allowed to sell vehicle and then fail to keep them on the road due to lack of back up. Don’t buy a Land Rover.

Amazing purchase, I loved it. I enjoy the fact that they have the matte black option. I love how high lifted most Land Rovers are and range rovers as well too. Land rovers can be easily customized into different colors and lifts and I recommend the leather interior as well if you decide to go with this brand. The brand Land Rover usually has at least seven rider optional to seat. I definitely recommend Land Rovers if youre looking for a lot of room and want to carry a lot of passengers, they are VERY reliable.

The 2014 Evoque Range Rover is an accident waiting to happen. Recalls to updates to not understand how this car is supposed to run. For an higher end car it does not hold true to quality. Car has 76,000 miles and told its needs a new transmission for $24,000 which is the value of the car. Car stalls when on highway, car stalls when out in gear. Higher quality parts do not last longer than any other car. Problem after problem. Worst car I have ever owned from day one. You dont know if its the eco turning car off or if its stalling.

I bought this truck used over 4 years ago and couldnt be more happy. Had a couple electrical issues which required changing fuses and had to replace air bags, but that has been all. It is a gas guzzler but overall dependable especially in the winter. Parts are costly due to being foreign, but can find on internet cheaper.

I purchased a beautiful 2020 Range Rover Sport HST with red/black interior on 10/13/19. ON 10/25/19 I started experiencing problems. One of the display screens started to blind on and off constantly and the other two screens were scramble. I also was receiving a message saying intelligent brake system not available. The service department performed a software update and changed a part. The day I pick up my vehicle from the service department the same problems started again maybe 3 hours later. A few days later while waiting in the valet parking line the truck just turned off while I was still in drive. This happen twice. Another visits to the service department for a software update again and I was told my battery was dead; so they charged my battery. As of 1/6.2020 my vehicle is back in shop again waiting for anther display and a part because now Im receiving a message say Forward alert not available. The dealer refused to give me another vehicle and land rover customer service has not return any of my phone calls. I was given a case number and told it can take a few months for land rover to decide if they want to purchase the vehicle back.

Love them. And even all cars are test drives fun. I really liked the type of all terrain vehicle that this brand provided and hope again to buy another one sometime around the spring time test drives. The appearance is amazing. This car is very good for rough ground and mountains. There isnt so many upgrades on the Land Rover but its still a really good car for anywhere. Have already recommended it to many people such as my friends and family. The gold version is very hard to clean and I really dont recommend it to anyone.

I have been in love with my 2013 Evoque up until about 65K miles when a belt had to be replaced for $2,000. I let it slide. Now at 70,000 miles, I need a whole new engine. The fourth cylinder no longer has compression, so it is only running on three cylinders and cannot be driven. I have kept up with all regular service and have taken very good care of this vehicle. The dealership is unable to offer any sort of explanation or concern as to why this would happen to an engine with only 70K miles on it. A new motor is estimated at $15 to $20K. As much as I loved driving this vehicle, I thought I would be a Range Rover customer for life. Never again.

I am contacting you as I am at my wits end and are asking for your help as a last resort. I hope by approaching the press with my story, it will highlight the issues of safety, quality and customer service which my elderly Father has faced from Jaguar Land Rover. Before I begin to list the problems, of which there are many, I wish to highlight that through research this is not an isolated incident and the vehicle is, I believe a major health and safety hazard. I also wish to point out he is in no way looking for any recompense from them, he knows better than to think he could. I purely wish to highlight their inadequacies so hopefully other people don’t suffer as he has. I will now list chronologically all the issues he has suffered.After 8000 miles the trouble began. Whilst in Solihull the car came to a halt on a main road with no warning. The police came as we were causing an obstruction and he had to pay to have the vehicle towed home and for taxis for his son and daughter to get home who were in the car at the time. Costing nearly £180. An Engineer took the car to a Land Rover dealership in Erdington. Diagnosis, the gear box had gone. It took 9 weeks after the diagnosis for them to order the part and a further 3 weeks to fix it. He was given a courtesy car to use whilst it was being repaired. He specified he needed a tow bar to use for his holidays to take his caravan with him. They provided him a Toyota Hilux with a cab on the back like a building contractor would use. He refused the car as it was completely unsuitable for a family holiday. He then had to pay for train tickets to take his family to Devon.A Lady from Head office said they would compensate him, however it never came to fruition and also the car he didn’t want was left sitting on his drive for 3 more weeks. A representative from Land Rover contacted my Father to inform him the they had supplied him with the wrong log book, for a cheaper model of car. He had to have his insurance amended which cost him £40. Whilst driving down the road the tailgate opened on its own and he had to perform an emergency stop. Next the gear box developed a leak and the tailgate began to rub against the bumper when closing. Which was damaging the bumper. Returned vehicle to garage and they told him “the tailgate hasn’t dropped, the bumper has lifted up”. Which was completely absurd. They had the car in 3 times to fix the tailgate unsuccessfully, still adamant it was a problem with the bumper not the tailgate.He eventually took it independently to a Mercedes Garage who looked at it and saw the tailgate was 10mm lower than it should be. He returned it to Land Rover who then agreed it was the tailgate at fault. After agreeing the tailgate and bumper needed replacing because they were damaged and faulty they took the vehicle back in. They had the car for another 4 weeks to replace the 2 items. When he went to collect it upon completion of the work., he noticed something didn’t look correct. After some heated discussion with their engineers, they conceded they had forgotten to put the bolts in the apron below the bumper which was just resting on and not actually attached.Finally got the car home and everything was allegedly fixed. At this stage the car had been in the garage for nearly 4 months. Then, the tailgate dropped again. He took it to a different dealership in Darlaston, who ‘fixed it’ and returned it but said they never had time to valet it but would send someone to valet it at his house. No one ever came, and on inspection it appeared the boot and bonnet had never even been opened. Again he took it back to Erdington for them to fix, again they said they had but the problem persisted. Another complaint he had was the rangefinder being wildly inaccurate. When he explained that it needed calibrating, their response was “well can’t you just do without it.” While taking the car through an automatic car wash one of the panels on the door fell off. They are only held on by press studs and can actually just pulled off.Car was now leaking oil heavily and needed to go back in again. He was told to drive it to the garage but refused as the engine was completely dry of oil. So they had to send the RAC to take the vehicle to the garage as engine would have seized. He refused to send the car back to the Erdington dealership as he didn’t trust them to fix the car. The car, now at Solihull, now needed the tailgate fixing again, the headlining in the interior had come down and needed reattaching and the gasket on the gear box had gone and needed replacing. All in approx. 2 weeks to get parts and fix they said. He received a phone call at 7 pm on the night from an unknown number in High Wycombe who told him they were a private firm who were going to give him a courtesy car, but they wanted bank details and card details and to withhold a security deposit of £500 for the vehicle.When he refused to hand over his bank details to someone he doesn’t know they hung up and he was never offered another courtesy car even though the vehicle had warranty on it still. Didn’t get the car back for over a month, during which time he had no courtesy car and had to rely on taxis and public transport. During one of the many repairs done to the tailgate, one of their engineers didn’t attach the terminals to the secondary battery properly, causing them to arc and melt the terminal. This was very dangerous and again, needed replacing. The oil leak has damaged his drive and his daughters. Was forced to have them professionally cleaned. When he complained they said he would be compensated for it, but the best they offered him was a free service, although he had already paid for services for the first 5 years.He has had several customer services people from Land Rover, but can never get hold of them again and they just pass the buck on to the next one. One of them who was supposed to be his point of contact didn’t even know which dealership his car was at being repaired. Genuinely the worst customer service you could imagine from what is regarded as one of the most prestigious car companies in the country. He paid for the Car upfront at a price of nearly £51000, in 2014, and it has spent nearly 7 months in the garage. It’s still only done 20000 miles. He was left without a courtesy car for 7 weeks, with nothing but empty promises of compensation, other than an extra years warranty. He is now ultimately too scared to drive the car a long distance, but feels it irresponsible to sell it to someone else as it could cause them harm.

We are proud owner of ALL NEW DISCOVERY SE from dated 29th Nov 2019 INDIA. We are facing serious issue in air breathing due to lack of ac VENTS in 2nd and 3rd row. While driving with 5 and 7 passenger both 2nd and 3rd row passenger feels lack of breathing, nausea, sickness, sweatness in SE Model. Now what to do. Pls sort out ours seriously matters because its related to passengers life.

When driving Evoque and compress the gas, the car stops suddenly and dies. He was already out of service and replaced the fuel pump of the second tank. After 1000 km, the same problem, suddenly standing in the ride, life threatening. With the service is hard to do because they do not believe. Never again Rover ever and ever. Very awful service, poor support. This is NOT a premium brand car; this is a very bad car, for my opinion and experience.

SUV which you need where I live security system and easy to drive. They are reliable and drives smoothly on all types of road. Can go off roading with it. They have great features like warming seats, window defrosting, heated mirrors, anti-lock breaks, four wheel drive, traction, and great tread on tires. You can get any color they have available, satellite radio, mud flaps, running boards, inside carpeting, color of seats. Has three rows of seating so you can take the whole family out on the trip. If you are going on a long trip so comfort is not going to be a problem for anyone.

We went to Land Rover in Albuquerque, NM with the intent of purchasing a vehicle. Upon meeting the sales representative we immediately told him the things that the vehicle must have. The very first thing we said was, The vehicle must have Sirius XM radio as we live in a small town without radio options. We were excited to purchase our brand new 2017 Discovery Sport HSE. After signing papers and getting on the road we were unable to figure out how to access the Sirius XM radio. After getting home and reading the manual we still were unable to access Sirius XM. I have never purchased a vehicle and NOT had the sales representative call the next day to be sure everything is well with the vehicle, Land Rover, to say thank you, to check on our purchase... nothing. After not receiving a call I finally called them to ask about the radio. The sales rep says he needs to look up that information and upon returning says no our vehicle does not have Sirius XM. Later I called and spoke to the someone in the financial office to ask a question about gap insurance, and he eventually asked how everything was. I expressed my disappointment in the vehicle not having the one thing that we said the vehicle must have. He said it was likely not added to keep the cost down. I explained that we chose the HSE for its extras and that we purchased a $55,000 car not looking to save a buck on the radio. He said he would get back to me. He later called back to say that Sirius XM is an option on the vehicle purchased for about $800- $900 more. I would have gladly paid this! I was scheduled to go back to the dealership a few days later to have the car washed because on the day we bought it there was no one available to wash it. On the day I returned to have it washed the sales representative asked for the extra set of keys to the car I traded in, took a copy of the insurance card on the vehicle I purchased, and asked if there was anything else he could do for me. I was shocked. He didnt intend to have the car washed at all. I told him I talked to the finance guy who said Sirius XM was an option for $800-$900 and I said I would like to purchase it. The sales guy told me it was no longer an option once the car had been purchased. He did say he would look into it some more and get back to me, which of course never happened. I am so disappointed in the customer service of this company. I have had much better customer service buying much less expensive vehicles. I would have definitely went to BMW or Lexus if would have known Land Rover had such poor customer service.

I am an old customer of Land Rover since years and I was really satisfied with the services I got until now. An incident occurred where my car caught fire suddenly and it caused damage to my car. Thankfully, nothing happened to the passengers seated inside it, but the front part was completely damaged. The car is under warranty and has also been given for servicing on time. There was no fault with the car, but the sudden fire did take us all by surprise. Luckily, the door lock worked and the car opened and we could come out and stop the fire. I am a proud customer of Land Rover since years and this is my car of this company. I have a Range Rover sport and two Freelander 2. The car which I am talking about here is Freelander 2, which I had purchased around 2 years back. The matter has been reported to the authorized dealer, but they are little slow I guess. It would be nice if you could contact me through my mobile number or the email address provided by me or you could also give me a contact number where I can talk about this issue. Im having problems without my car and it would be nice of you if you could do it at the earliest possible. Thank you!

I have a 2013 Land Rover Evoque. This is by far the worse car that I have ever had. This car has had the most issues and its only 2 years old. My oxygen sensor light has been on since May. Dealer says I dont tighten my gas cap. What was I doing before then. Last week the vehicle wouldnt start, surely its not the battery. I take it in for service and Im told its the battery and they cant tell me why all these warnings are popping up; battery is $350. I go get a battery installed but the car keeps saying gear box fault. From reading all the posts. Im scared to drive it. My headlights dont work properly. I can only drive at night with my fog lights on. The service man says my battery would solve a lot. When does a battery fix headlights. Guess what? I have a new battery but my lights still dont work. I have been on the Internet for 4 hours. I see a new vehicle in my immediate future.

BUYER BEWARE!!! Horrible Customer Service, rude, intentionally evasive and misleading!!!! Discounts quoted changes without explanation hoping the buyer won’t notice. When asked they lie, become evasive and simply make it hard to do business with. Be careful when dealing with Seth and Devin.

Its an absolutely excellent vehicle. These vehicles have something for everyone. Its sophisticated and classy for any city trips and has power and reliability for off road or inclement weather. Its a good looking vehicle thats built rugged but loaded with style. Part of the long standing tradition that makes this vehicle what it is. Dozens of upgrades are also available including different paint schemes and interior choices and different entertainment options. Passenger room is adequate plenty of seating available 4 up to 6 adults. Room is comfortable and plenty of interior upgrades that make long trips tolerable.

I spent £112,000.00p on an RR Autobiography in July 2017. All the gadgets fitted and a special paint colour. Having spent such a sum I was furious to find out that I then was told I had to buy a data SIM card to make the traffic system work. I was totally insulted. I then found out that the factory fitted Tracker was not fit for purpose and would not be accepted by my insurance company, so I had to have a higher category of Tracker fitted. More hassle and more expense. The engine auto stop/start function is a complete joke for a vehicle of such supposed quality. When this dire function kicks in, the car rocks like a dump truck on a building site. Truly awful. After a few months, a piece of trim in the roof came adrift. Without doubt, this has been the most disappointing motoring of my entire life. I will never buy again any JLR product, either new or used. JLR, for the sake of a data SIM card, have lost a customer forever.

I had purchased Land Rover Freelander 2 2.2D in Jan, 2013 from Mumbai and registered vehicle at Nagpur (Maharashtra State) India. As on date: I have clocked only 20,500 km after passage of three years (the vehicle is almost idle most of the time), against an average clocking of say 100,000km for a premium vehicle like Freelander, it has run only 20% of its desired (?) run, and still giving message of Reduced Engine Performance! Is that all that a premium segment vehicle can endure or perform??? I am astonished at the timing for giving such message. Trouble started the very next month when the standard warranty expires! Am surprised, rather shocked to understand this fact. It is very hard to even digest, since the vehicle is being kept, maintained in such good shape, and one fine morning, am seeing that it starts beeping.It was conveyed to me that the vehicle has developed restriction in the air pathway of the EGR (Exhaust Gas Recirculation) valve due to carbon deposits caused as a by-product of combustion of fuel. My very contention is how it could happen when the vehicle is idle for most of the time, and, it was serviced, earlier at say 13,000km and it developed this problem at 20,000km (a service does not guarantee such problem within 7000km run over a period of one year, or was it not checked at that time?). It is not understandable, if the vehicle has seldom run, it could develop any problem within three years of its purchase! And after I take it to the Dealer, am handed INR 160,000 (approx USD 2500) estimate! For what??? Hopeless Service, irresponsive I would say, am yet to hear back till date.

Range Rover, less than a year old, was broadsided by a red light runner (no injuries). Eleven months later, its still in the shop being repaired due to delayed parts shipments, wrong parts sent, and complete lack of interest by Land Rover in any customer assistance.

When I got my Land Rover Discovery, it was used and it wasnt exactly a good looking car but the features were top quality. It drove very smooth. Had a lot of leg room and I believe it would seat about 6 people, from front to back. Land Rover Cars are great cars. You really get a lot of car for the money. Very high quality product but The upkeep on it can be expensive. You dont account for it.

We bought our 2008 LR2 in early 2007. We have had nothing but headaches with this vehicle since day one. The first day driving, the sunroof seal peeled off and the screen became detached. Then the problems got worse to the point we thought the electrical system was defective. This vehicle has been in the auto dealership repair shop more than my wife and I have seen our doctors. It was so bad that Land Rover had to send an engineer out to look at the vehicle to get an idea what was causing all the problems and it seemed fixed. Lo and behold, the warranty expires and guess what? We start having more problems and costly ones at that. We literally lost our savings account for repairs on our LR2. The most recent repair over $1,200.00 for a cooling fan. It gets better.Prior to this repair our windscreen was damaged by something that struck the windscreen. Safe lite comes out and the tech. is not concerned about the crack as much as he is about the delaminated windscreen. He asked if we had been in accident and if we were the original owners. The vehicle was never in an accident and we are the original owners. The vehicles has only ever been serviced at LR dealership in Ventura, CA. and nowhere else. Apparently, the windscreen was replaced because it was damaged but it was incorrectly replaced and it allowed moisture to enter the instrument panel and thus our electronic headaches I can only presume. Weve had the fuel pump go out, oil pump go out, among a host of numerous other headaches that added up to the several thousands of dollars we lost on repairing this piece of junk.Land Rover asked for the receipt of our most recent repair and the response was laughable. I posted my response on Google Plus. Basically we were told that Land Rover offered a goodwill gesture for reimbursing our windscreen which they fraudulently sold us in a bad and very unsafe condition. I had to laugh, we paid several thousands of dollars in repairs and Land Rover is not in a financial position to assist for one repair. LOL. That is pathetic!

In my last night traveling in TX I was packing my Range Rover EVOQUE. I was carrying a case of water and I tried opening the back door of the vehicle using my leg since this vehicle has a sensor that will open the door passing the leg on the corner. As I tried opening I felt like if someone touch me with a super hot object. I looked down and didnt see much at first but the next day I had a big bubble in my leg filled with liquid. It looks horrible now. I feel like I have been marked for life :(. I want awareness for owners, this could be really dangerous. Does anyone know how can I put a complaint?

I was very satisfied with my first Range Rover after Mercedes. Especially I am very impressed by the Ashford dealership, very competent and friendly staff. They just fixed a stupid electronic gearbox failure indication on my old Jaguar very competently. Driving a lot on the continent I wanted for quite some time to change my RR right-hand drive against a left-hand drive with UK registration. The Ashford dealer had big difficulties to come up with a proposal. In the internet I found at a grey dealer near Brighton a left hand vogue with 511 miles on the clock. Hence I bought the car. It was a Korean version build four years ago registered the first time by Land Rover in 1st May 2016.As the car had no warranty I purchased an extended warranty contract and paid around £1.600,--. Recently I received an undated letter from Land Rover Approved Warranty Administration cancelling the contract. After inquiry at my dealer I heard, that the Land Rover Approved Warranty Administration could not accept this warranty as they could not trace the car, having been sold abroad! I think this is an outright lie as the car had only 511 miles and was first registered on the name of Land Rover May 1st, 2016. I am the second owner. Every dealership also as good as Ashford can only be as good as the main organisation. When the main organisation is untruthful it becomes very difficult for the dealer to be between the main organisation and the client. I wish a competent answer why Range Rover Warranty pretends not being able to trace their own car registered by Land Rover May 1st, 2016.

In August of 2017 I special ordered a Range Rover Sport diesel. In 20,000 miles I have had in for service (only required once at 16K) on 5 different occasions. While the Dealership is fine, the car isnt. Its what I would call a major disappointment. One of the selling points for the car was the fact that it needed servicing only every 16,000 miles. What they didnt tell you was the car needed to be brought in approximately every 4,000 miles to have diesel fluid installed. Each trip to the Dealer takes about 2 hours to install the fluid (approximately 15 liters). This is the 5th diesel car that I have owned and the FIRST that would not make it from one service to the next without. In addition there have been 3 major software updates on the car since I have owned it. The bottom line is the car is overpriced and a pain to own. It is my first and my last. It is not a very reliable vehicle and certainly a headache to own.

I took the vehicle to Land Rover to complain an engine noise. They found out the engine bearing was bad and need a new engine. Further testing, they found out one of the system need a new update software. After getting a new engine it took 2 months to get the vehicle back. At the cashier department, I overheard customers complaining about the high cost to normal maintenance. After this, I will never ever buy another Land Rover. It just a cheap made, over price vehicle

The model I have is a great midsized car, one I have wanted for a while. It has all the luxury items I need. It has a sunroof, nice speakers, aftermarket stereo and nice radio sound. Electric windows, air conditioning, gas efficient usage, backup camera, everything. It can seat 5 passengers and has enough room in the back for everything. All passengers are comfortable in it and theres plenty of room. I really like the look. It is black and the interior is tan. It has tinted windows and the chrome package. It has a lot of upgrades I can do and theres so many options still left but I like it how it is.

Range Rover 2015 sport - Car lost steering power while I was driving with only 3,000 miles. I couldnt turn the wheel at all. Problems with the battery, it was replaced once and continues to drain and shows low battery every other week. New car with lots of problem. Im trying to return it and get my money back. IT is a true lemon. Beautiful to look at, but cant trust it anymore.

My Range Rover sport 2013 was the best until I had to do maintenance and there is when the nightmare starts. A car with only 40.000 miles on. The car is now 60.000 miles and the coolant problem still not solved. After spent so much money to get scammed by these people I still need to put coolant at least once a week, ignore the coolant light on because it can never be fixed.These cars are popular for having coolant leaking problems but doesn’t matter how much they charge and you are willing to pay you will only get scammed. They will not fix your car or admit that they are basically taking your money for the same thing over and over again. Took my car to 5 times to get this problem solved, spent thousands of dollars for absolutely nothing. Just stress.And they have the audacity to call you next day to say: Are you happy with our services? Oh no, I’m sorry for all the trouble we may cause to you. Maybe we can fix this issue with a new car!!! No. Thanks! Every time I took my car to get “fixed” they loan me a newer model and all drive like cheap cars. I should listened to friends who deal with the same problems with their brand new Land Rovers and should never ignore all the bad reviews they have. Now I’m absolutely ready to sell it and get far far away from any type of Land Rover or Jaguar brand cars. I absolutely don’t recommend Land Rover cars. Horrible experience!

My name is Francesca and I recently moved to Antibes, France with my daughters Chiara and Allegra. We are English and chose our new car three years ago from Land Rover Azur Cars. A Defender 90 in gun metal grey --love at first sight!This spring, on the motorway, there was suddenly a metallic roaring noise beside me. I thought it was a lorry overtaking but in fact, it was me. The 6th gear had taken on a life of its own. Concerned that I might be stranded, I limped home in 4th and booked an appointment with Land Rover Azur Cars for 16th May 11. I was also concerned that the 3-year warranty for the car expired mid-July 11. Allegra and her car are permanently in Milan so when I took the Defender in, they organized a Mini for me as a substitute. At the cost of 50 euros per day. The chief mechanic, Claude **, told me to call the next day but there was no diagnosis.In the meantime, I received an urgent letter from Land Rover headquarters informing all owners of this model that there was seepage of oil into the braking system and that I should hotfoot it to Land Rover. Given that the car was already there, I sent Mr. ** the letter and finally received information that the gearbox would have to be replaced (he told me that both works were under guarantee) and that he would ask Land Rover to take over the charges for the Mini. I told him very clearly that I was booked for an extended stay abroad from 8th June until 4th October 11, advising him too that Chiara couldnt drive due to a medical condition and that the Mini was parked on the road nearby just getting dirty. He told me there was no problem, all was in hand and not to worry.Time rolled on, Chiara and I called LR Azur Cars many times with no result going through various departments of used car sales, BMW motorbikes, the latest Mini/Land Rover promotion and put on endless hold for the mechanics department. Finally, I left. To shorten the story, Chiara telephoned and emailed regularly to find out what was happening.After a desperate phone call from Chiara to Azur Cars, there was an arrangement for someone to bring the LR and take back the Mini on 4PM one afternoon. Chiara took time off work, waited for the rendezvous but no one showed up. On 26/08/11, a registered letter from Land Rover Azure Cars arrived saying: We received the Land Rover frame No. ** on 17th May (it was actually 16th May). The car was repaired on 20th June. We dont have any room and cant keep your car here indefinitely. We are asking you to pay 35 per day for parking rates as well as the rental of 50 per day starting on the 30th June up until you come to pick up the car and deliver the rental one.In one phone call from the office of the lawyer I have now employed (after receiving the registered letter), a discussion from LR Azur Cars to go 50/50 was mooted but was rejected. Three letters have been sent by the lawyer to LR Azur Cars, but no reply as yet. The lawyers letters have been indignant and he has told me not to go to Land Rover Azur Cars/Mini before seeing him. I cant be without my car indefinitely while the lawyers send each other indignant letters. I consider this situation similar to legalized extortion and I do not intend to pay a penny for something brought about entirely by the inefficiency and inflexibility of Land Rover Azur Cars.I have returned the Mini to the rental company, I have had to fork out 2,000.00 for the wear and tear incurred by having it parked on the street for 4 months and the post sales director refused to give me my car unless I paid the above sum. I dont want this ridiculous mountain created from a molehill to grow in even greater proportions. Please send me any advice/help possible as it doesnt seem likely that I am going to see my car again for at least another year, until the court order is over (wishful thinking?). Yours very sincerely,Francesca **

Driveshaft broke on my 2003 Land Rover Discovery. There is a recall for the 2003 Range Rover for the same problem, same year for the truck but the recall doesnt exist for the Discovery! Numerous complaints are all over the internet regarding the same issue! Land Rover refuses to do anything about it. In fact, the person I spoke to at Land Rover said Im not really sure what you should do?” really?I reported a complaint to National Highway Traffic Safety Administration (NHTSA) who will investigate the number of problems and complaints with the hopes of having a recall issued. I am not very happy with Land Rover!

I bought 2011 LR4 2 years ago. In the last 4 months, I have to send my car to fix parking brake 4 times. The problem is not fixed yet! The company did not keep its promise to reimburse my rental car. This is nightmare! The service department is no help at all. Can not get anybody from the dealer to help. This is the worst experience in my life.

While driving home, the engine revved up, an engine light came on and vehicle died. I had it towed to Land Rover dealer in Maryland, and was told the engine locked and the vehicle needed a new engine. Extended warranty took care of a refurbished engine after being in the shop for a month. After replacement of the engine, light and revving continued. The vehicle has been in the shop over 15 times for engine light issues. I even had a new wiring harness placed on the vehicle for $1100. The engine light came back on three weeks later. After randomly speaking to people who I come across with the same vehicle, I discovered that the engine light is a common problem. One man told me his engine light has been on for 3 years. WOW!!!

My Range Rover started smelling gas in back of it. I called the dealer and they do not have parts to take care of the recall causing the gas leak. They suggested to call Customer Service (Cristina) - They called all the dealers around my area and no parts are available. They suggested to take the car to a 3rd party shop - They could not recommend one. They escalated the call and will take 7-14 days to respond. The customer service agreed to carry the liability of having the Range Rover leaking my garage for 7-14 days. The conversation was recorded for my record. It is the worse car experience in my life.

I was always told that these are good vehicles. Just very costly to fix. I went ahead and purchased the Rover anyway, and took a chance. It ran good for 5 months, engine light came on, had it looked at and it would come on randomly. Never could get it repaired correctly. I then was driving in a mountain area here in Colorado, when I heard a heavy thumping from underneath the Rover. Got out in the snow and ice and realized my front drive shaft broke at the u-joint which are machined on by a press. When it was flopping around it hit the transmission housing and cracked the pumpkin. So when the front drive shaft went, it also took out the transmission. IM now driving a Volkswagen jetta that I couldnt be happier with while the Land Rover is sitting out back collecting weeds and dirt wondering if I should even fix the damn thing. IM very disappointed with the Land Rover title.

I have had my vehicle for about a year and have only been able to drive it a little over 8 months due to the incompetent services rendered. Today (Mar 2nd 2017) I received my vehicle after 2 1/2 months (Dec 16 2016) of it being in the shop for the third time and it was delivered with a broken windshield window. The service manager was notified and informed the tow truck driver to still drop off the vehicle; not to mention the RANGE ROVER road assistance crashing the vehicle into my garage on one of these three occasions.Dealings with the RANGE ROVER BRAND has given me a negative image of them and how they treat their customers. Nothing has been resolved after over a year with dealing with RANGE ROVER Customer Service and RANGE ROVER USA and now they have forced me to look into the Lemon Act for my State. BUYERS BEWARE!!!

Wonderful reliable luxury safe. These are the words that come to mind when i see this beautifully constructed vehicle, the body lines are sophisticated comes in various colours and turns head, i know everytime i see one i look.

My Jeep Cherokee has a nice appearance. Its black and I received several compliments about it. It has 4 wheel drive which has been handy when it snows. It seats 4 people comfortably but can hold 5 people. We took it on a road trip over the summer with 5 passengers and it has not given me any major problems. We spent 6 hours on the road and everyone was pretty comfortable. It is a good vehicle.