Land Rover Automobile Model 2019 Land Rover Discovery
Land Rover Automobile Model 2019 Land Rover Discovery

Land Rover Automobile Model 2019 Land Rover Discovery

2019 Land Rover Discovery

The 2019 Land Rover Discovery is a midsize luxury SUV known for its versatility, off-road capabilities, and high-end features. Here are some key details about the 2019 Land Rover Discovery:

Engines: The 2019 Discovery offers a choice of two engine options:

3.0-liter supercharged V6 engine producing around 340 horsepower.

A more powerful 3.0-liter supercharged V6 engine in the HSE Luxury and Landmark Edition trims, generating approximately 380 horsepower.

Transmission: The Discovery is equipped with an 8-speed automatic transmission for smooth and efficient gear changes.

Drive System: The vehicle features Land Rover's all-wheel drive (AWD) system, which is designed for impressive off-road capabilities and adaptability to various terrains.

Exterior: The Discovery retains Land Rover's distinctive design language, with a stylish and commanding appearance. It is designed to be both practical and luxurious.

Interior: The interior of the 2019 Discovery is spacious and well-appointed, providing comfortable seating for up to seven passengers in three rows. The cabin features high-quality materials and advanced technology.

Technology: The Discovery comes with an infotainment system with a touchscreen display, smartphone integration, navigation, and a range of driver assistance and safety features.

Cargo Space: The SUV offers ample cargo space, and the rear seats can be folded down to expand the storage capacity further.

Safety Features: The vehicle is equipped with various safety features, including adaptive cruise control, automatic emergency braking, lane-keeping assist, blind-spot monitoring, and more, depending on the trim level and options.

Fuel Efficiency: The fuel efficiency of the Discovery varies depending on the engine and driving conditions, but it is generally reasonable for a midsize luxury SUV.

Trim Levels: The 2019 Discovery is available in multiple trim levels, each offering different features and options. These trims can include the SE, HSE, HSE Luxury, Landmark Edition, and the sportier HSE Luxury and Landmark Edition trims.

Specific features and options may vary based on the trim level and packages you choose, so it's essential to consult the owner's manual or contact a Land Rover dealership for precise details about the particular 2019 Land Rover Discovery you are interested in.

Manufacturer: Land Rover

MODEL: 2019 Land Rover Discovery

MSRP: $56350.00 USD


Related Error Code Pages:
Land Rover Automobile Error Codes,

Related Troubleshooting Pages:
Land Rover Automobile Troubleshooting,

Related Repair Pages:
Land Rover Automobile Repairs,

Related Parts Pages:
Land Rover Automobile Parts,


Land Rover Automobile Model 2019 Land Rover Discovery


Product Reviews:

Its variety isnt awesome but it has a lot of very tough and very nice SUVs
Its variety isnt awesome but it has a lot of very tough and very nice SUVs and pickup style vehicles. They may not be awesomely fuel efficient but they are reliable. It hold a lot of people, seven person capacity. Beautiful design and some of the finest interiors Ive ever seen. Baseball leather and things like heated and cooled seat. Also side seating on some model amazing brand. It very customizable and can be made to suit your needs. It really is usable for anything without a single upgrade though.
Published: February 20, 2017
Will of Tallahassee, FL
Source: consumeraffairs.com

I purchased my Discovery Sport 5 years ago and the moment payments were com
I purchased my Discovery Sport 5 years ago and the moment payments were complete and warranty was up the timing chain broke, damaged the valves and failed the engine entirely. This incident happened a few days ago on the highway (clearly safety issues here!) and I was lucky enough that I could pull over and stay in one piece. Vehicle was towed and dealership first told me in order to replace the valves and fix everything it costs 10,000 $. They then called again and said they dont even feel comfortable with that because it can fail again so the entire engine needs to be rebuild therefore cost will come to 20,000$!!Now to be clear, I have serviced this car year every year (64000 miles currently aka well below 100k miles) since purchase and have completed all the recommended replacements and services with the dealership asked me to do since 2015. In fact the question now is why at each service visit multiple parts had to be replaced (costing anywhere from 500-4000) and now at 5 year mark the entire engine fails!!! Do your research. I looked this up and there is a lawsuit in 2018, same incident right after the 5 mark warranty. The customers car shut down when the customer was driving (in NJ).Company should be paying 100% for this repair or simply buy this junk back from me and give me a new car. I am in a back and forth situation with the dealership. I called the company and they opened the claim for me but the person on the phone had the audacity to ask me well I am not sure what you want us to do here. They also havent bothered following up. No one made any comment about the safety either!! As of now it is clear to me the company does not back their own products and they failed to inform the customers about the issue or recalling it when they knew very well timing chain has ongoing issues. More importantly safety is not their concerns at all!!! This matter will be escalated on my part! Dont buy their product!!! Choose wisely and do your research. I will be happy to spread the word on every social media platform so customers are aware and know their safety is at risk!
Published: October 10, 2020
Sheh of Atlanta, GA
Source: consumeraffairs.com

I bought 2011 LR4 2 years ago. In the last 4 months, I have to send my car
I bought 2011 LR4 2 years ago. In the last 4 months, I have to send my car to fix parking brake 4 times. The problem is not fixed yet! The company did not keep its promise to reimburse my rental car. This is nightmare! The service department is no help at all. Can not get anybody from the dealer to help. This is the worst experience in my life.
Published: August 18, 2014
Yi of Danville, KY
Source: consumeraffairs.com

2012 Range Rover Supercharge - SO disappointed! Went without a car for well
2012 Range Rover Supercharge - SO disappointed! Went without a car for well over a year, searched and found this one at a local high lined dealer in Atlanta, Georgia. 2 months after purchase major suspension problems, had fixed, month later more problems with wiring/electrical. Now 10 months later, MAJOR issues. Crankshaft/timing chain plastic parts. Can you even imagine why a car that cost over 100k would have plastic parts, let alone this many problems and repairs needed?I would NEVER recommend this brand of car to anyone every again, doesnt matter how much the price is, it is NOT made to last nor drive forever unless you have at least $5000 a year over the cost of payment and insurance to keep this car in driving condition and safety for your family. Sad to see a company NOT care nor want to make these problems right. I guess it will take many hurt/even killed possible or drag out in court for lawsuits for this to ever be done or fixed. Disappointed is not even the words to describe this company and its products!!!
Published: February 26, 2017
Mary of Woodstock, GA
Source: consumeraffairs.com

Land Rover has many cars and there are many models to pick from. They are a
Land Rover has many cars and there are many models to pick from. They are all beautiful, glossy, sleek and shiny. They had black, silver and gold that were intensely amazing and gorgeous. They also have the best personalization options. We had a whole family in the car like 10 of us. It was so much fun bonding and being on the road. I even felt upgraded all the time I listened to Upgrade you by Beyonce in this car. Thank you Land rover. I would greatly recommend please take this car.
Published: February 4, 2017
Kelly of Arlington, VA
Source: consumeraffairs.com

The car has 50,000 miles on it and I have had to replace the power steering
The car has 50,000 miles on it and I have had to replace the power steering shaft at a cost of $1,600. The horn button broke off and they do not sell just the button, they make you replace the entire horn. Most recently, my check engine light is reporting miss fires and they are recommending replacing all wires and spark plugs at a cost of $1,100. All of this within a 3 month period - awesome. I will never buy a Land Rover product ever again, and I am currently trying to sell mine. Dont put yourself through this. Oh, and in the same breath, the lovely assistant told me that my head gaskets are leaking coolant and oil which will be very costly. Great.
Published: August 31, 2011
Chris of Darien, CT
Source: consumeraffairs.com

Have a Range Rover Sport- bought in August 2014. The car is 6 months old. T
Have a Range Rover Sport- bought in August 2014. The car is 6 months old. The car door handle has fallen off. Range rover claims it is not a warranty problem. Poor customer service. A high end vehicle like Range Rover should stand behind their product. A car that is 6 months old should not be missing a handle!!! Nor should I have to pay out of pocket to get the handle replaced as it should never have fallen off in the first place. Dealership told us they have had numerous cars come in with this issue. A defect in the car??? Maybe Range Rover should stand behind their product and not tell customers that its a wear n tear problem. Not when the car is NEW.
Published: February 21, 2015
Franca of Woodbridge, ON
Source: consumeraffairs.com

Wow, lot of issues with these Land Rovers. Apparently, I am not the only on
Wow, lot of issues with these Land Rovers. Apparently, I am not the only one. I have a 2015 Land Rover. Problems werent apparent when I test drove it, but they sure developed quickly after buying it. My issues are mostly nuisance electronic issues that the dealer has not been able to resolve... or isnt willing to resolve. The parking brake sets at stop lights and fails to release. The transmission often is confused on which gear it needs to be in resulting in over revving of the motor and heavy clunking as it engages. Radio reception cuts out on local stations that never happened on my other cars. Intermittent wipers fail to operate intermittently. The seat will inadvertently adjust fully down and back instead of to the default Memory 1 position. Sometimes it will randomly adjust while drive.One thing I busted them on early was odometer mileage. It logged 250 miles for a highway trip that MapQuest indicated 180 miles. Perhaps they wanted the warranty to run out as quick as possible. I noted this and reported it to the deal. They said nothing was wrong, but after it was in the shop, it recorded the mileage correctly on the next trip. Strange. Perhaps they are repairing more than they want to let on. The local dealer is now in denial. They tell me they cannot replicate the problem. As the owner, we should have the most credibility with our cars. We drive them everyday, but Land Rover doesnt see it like that. These Land Rovers have electronic bugs and programming issues and it appears Land Rover is hiding from them.
Published: July 7, 2016
Ken of Leawood, KS
Source: consumeraffairs.com

I had a 2014 Range Rover Sport. It was lemon lawed. They sent me a refund c
I had a 2014 Range Rover Sport. It was lemon lawed. They sent me a refund check as I had paid the car in full. I got a 2015 Sport as they guaranteed me all issues were fixed. I have even more issues with this car. It gets stuck in neutral and the car has to be fully shut down and restarted. The navigation shuts down en route to a destination. Just goes blank. Now my battery died overnight and it is a nightmare because I have no car tomorrow morning and they dont bring you a loaner. Range Rover is a nightmare. Ive had more issues with this car in 3 months than any other car in 5 years.
Published: September 1, 2015
Christine of Los Angeles, CA
Source: consumeraffairs.com

Water leaks from a manufacturing defect related bad seam in the roof and po
Water leaks from a manufacturing defect related bad seam in the roof and poor seal in the side panel C pillar caused corrosion of the AV electrical components in the rear hatch area, resulting in multiple failures of the bluetooth phone module, amplifier, navigation unit. Technical Service bulletins issued identifying the problem as water ingress, but dealer failed to fix the leaks or to let customer know about the TSBs. Rover service rep lied about the cause. Extensive litigation ongoing over statute of limitations when repair or replace warranty is breached. Lesson: sue Rover often and early.
Published: April 13, 2015
Motor of Detroit, MI
Source: consumeraffairs.com

Worst car EVER!!! Buyer be warned. My car has less than 20k miles on it and
Worst car EVER!!! Buyer be warned. My car has less than 20k miles on it and Ive had more recalls on it than I can count. Its been in the shop constantly. Transmission has blown so many times - once in the middle of a 4 lane highway going 60 mph. Thank God there was a barrier next to me. Electrical issues. You name it. I had an extremely rude employee that I sent a complaint about to the company. They didnt even have the decency to respond to my complaint. For a car I spent over $50k I expect decent customer service.Im a physician and Ive told every colleague I know to absolutely stay away from this terrible brand. I get asked many times how I like my Evoque 2015. I always emphatically tell people to stay away its a terrible, terrible car made by a terrible company and you can get something way better for the same price (or less). And you will feel like an actual valued customer. I cant stress how incredibly awful RR is with customer service, quality of product, and overall attitude towards their customers. DO NOT BUY OR LEASE THESE CARS! You WILL regret it.
Published: May 27, 2017
Jessica of Columbus, OH
Source: consumeraffairs.com

I bought a 2015 LR4 in March, and thought I would share some information wi
I bought a 2015 LR4 in March, and thought I would share some information with prospective buyers. Land Rover USA has admitted that there is a problem in the air conditioning system of the 2015 LR4s, a problem that causes a high pitched whistle to be emitted from the dashboard area whenever the air conditioner is on (as it often is if you live in Texas). Land Rover says this is a characteristic of the 2015 LR4s, and have offered no fix for the problem. If you are considering purchasing an LR4, I would seriously reconsider, until Land Rover has a fix for this issue. Though the dealership has tried, they have been unable to fix the problem, and my car has spent over 40 days in the shop since I purchased it.
Published: August 6, 2015
Justin of Houston, TX
Source: consumeraffairs.com

JLR don’t care about disability! They just want to look like they care wh
JLR don’t care about disability! They just want to look like they care while using my DISABILITY AGAINST ME??? I rely heavily on my Discovery 4. They’ve ripped me off & lie constantly! Withheld vital info from A Motor Ombudsman investigation to sway decision??? Great caution must be exercised with the motor ombudsman as it is run by Jaguar Land Rover’s ex-customer service director!
Published: July 24, 2018
S. of Gillingham, Other
Source: consumeraffairs.com

After 2 1/2 years of leasing my Land Rover LR4, my car began to die. It was
After 2 1/2 years of leasing my Land Rover LR4, my car began to die. It was towed to Larchmont Land Rover who were not professional and could not get me a loaner; although they offered to pay for me to go to enterprise, I refused. After a week, they were unable to find a problem and then finally said they put in a 2nd battery back up. About 28 days later, my car wouldnt start. Now we decide to use White Plains Land Rover; even bigger mistake because after changing the battery, we also needed a new halogen light which we were advised would be covered under warranty and then later was advised it wasnt and had to pay $200. I was shocked that the service manager wouldnt even go half with me since THEY misinformed me. In the end, he refused the service to me; he should have accepted his mistake and ate the loss but no, instead he was very unhappy that we never used them to service our car for things like an oil change; and why would I do that and pay double for an oil change when I can go anywhere else for less. HORRIFIC EXPERIENCE... I really enjoyed the drive and interior of LR4 but WILL NEVER AGAIN GET ANOTHER ONE!!
Published: January 3, 2019
Anna of New Rochelle, NY
Source: consumeraffairs.com

I was always told that these are good vehicles. Just very costly to fix. I
I was always told that these are good vehicles. Just very costly to fix. I went ahead and purchased the Rover anyway, and took a chance. It ran good for 5 months, engine light came on, had it looked at and it would come on randomly. Never could get it repaired correctly. I then was driving in a mountain area here in Colorado, when I heard a heavy thumping from underneath the Rover. Got out in the snow and ice and realized my front drive shaft broke at the u-joint which are machined on by a press. When it was flopping around it hit the transmission housing and cracked the pumpkin. So when the front drive shaft went, it also took out the transmission. IM now driving a Volkswagen jetta that I couldnt be happier with while the Land Rover is sitting out back collecting weeds and dirt wondering if I should even fix the damn thing. IM very disappointed with the Land Rover title.
Published: July 8, 2015
ronnie of Elizabeth, CO
Source: consumeraffairs.com

Land Rover sent out a recent notice for my 2011 Range Rover. It was a famil
Land Rover sent out a recent notice for my 2011 Range Rover. It was a familiar message because I could smell gas in and around the car while it was parked after only six weeks of owning it. The letter says to call Land Rovers main number and reference the recall for support. Guess what? Theres no option on the phone menu other than for Takata airbag recall, and if you wait in line, it loops you back to the menu again. I was able to get a rep by hitting the airbag option, who told me they knew nothing and called the dealer. A call to the dealer yielded no information as they knew nothing either. The dealer said, We got a letter too but dont know any more information.. The trouble is I dont want to be at the end of a list with 50k other cars on it to get this problem fixed. Some folks arent impacted by it right now and given I cant drive, it would be helpful to prioritize anybody whose car is dangerous to operate.
Published: October 21, 2021
Matthew of Placerville, CA
Source: consumeraffairs.com

Its flat out amazing. The s and r series are awesome. They are of high qual
Its flat out amazing. The s and r series are awesome. They are of high quality and design. Also recommend the a series as they have back up rear cameras, automatic breaks and wifi. Outstanding. Every single detail is beyond perfect. The leather throws in luxurious class combined with state of the art tech. Also the paint finishes, tinted windows and turbo are grey. I got a wheel drive and traction emergency roadside assistance, first aid kit, concealed storage, gps tracking, beats audio system, and hyper LED headlamps. Also, most Rovers have a enough room for a small family of 5. Its roomy and comfortable for all to enjoy perfect for road trips and family outings.
Published: February 1, 2017
Angus of Mission, TX
Source: consumeraffairs.com

I want to know the course of this problem in land rover v8 discovery series
I want to know the course of this problem in land rover v8 discovery series 11 (2000 model). When I start the car it will bring black smoking, and consuming the fuel and kill the plugs. What should be the problem sir?
Published: December 10, 2014
engr jikamah of Abuja, Other
Source: consumeraffairs.com

Range Rover 2015 sport - Car lost steering power while I was driving with o
Range Rover 2015 sport - Car lost steering power while I was driving with only 3,000 miles. I couldnt turn the wheel at all. Problems with the battery, it was replaced once and continues to drain and shows low battery every other week. New car with lots of problem. Im trying to return it and get my money back. IT is a true lemon. Beautiful to look at, but cant trust it anymore.
Published: July 27, 2015
L. N. of Laguna Beach, CA
Source: consumeraffairs.com

I had purchased Land Rover Freelander 2 2.2D in Jan, 2013 from Mumbai and r
I had purchased Land Rover Freelander 2 2.2D in Jan, 2013 from Mumbai and registered vehicle at Nagpur (Maharashtra State) India. As on date: I have clocked only 20,500 km after passage of three years (the vehicle is almost idle most of the time), against an average clocking of say 100,000km for a premium vehicle like Freelander, it has run only 20% of its desired (?) run, and still giving message of Reduced Engine Performance! Is that all that a premium segment vehicle can endure or perform??? I am astonished at the timing for giving such message. Trouble started the very next month when the standard warranty expires! Am surprised, rather shocked to understand this fact. It is very hard to even digest, since the vehicle is being kept, maintained in such good shape, and one fine morning, am seeing that it starts beeping.It was conveyed to me that the vehicle has developed restriction in the air pathway of the EGR (Exhaust Gas Recirculation) valve due to carbon deposits caused as a by-product of combustion of fuel. My very contention is how it could happen when the vehicle is idle for most of the time, and, it was serviced, earlier at say 13,000km and it developed this problem at 20,000km (a service does not guarantee such problem within 7000km run over a period of one year, or was it not checked at that time?). It is not understandable, if the vehicle has seldom run, it could develop any problem within three years of its purchase! And after I take it to the Dealer, am handed INR 160,000 (approx USD 2500) estimate! For what??? Hopeless Service, irresponsive I would say, am yet to hear back till date.
Published: September 13, 2016
Vishwanath of Nagpur, Other
Source: consumeraffairs.com

I am a student in the United States. I wanted to purchase a car from the lo
I am a student in the United States. I wanted to purchase a car from the local retailer in Richmond, Virginia. They refused to sell me a car just because I am a student but I felt it was a race discrimination. They kept asking me from where I am getting my money. I wanted to purchase a car for my own use while I am here in the United States for the duration I am studying. They started asking me personal question like from where will you get your money. For the past three months I have not gotten an answer from them. I went to visit the dealership again but they asked me to provide a 6 months bank statement. I am not sure why would they want one since I am not financing the car (I cant get a finance since I am an international student). They have been giving me a really hard time. There is no law within the United States that would prohibit me from purchasing a car. I currently own a jeep and would really like to add a Range Rover in the family. I hope I can hear from you soon and help me out with this situation.
Published: February 5, 2014
Essa of Richmond, VA
Source: consumeraffairs.com

I own a 2016 Range Rover Evoque. Three days after I drove it off the lot, t
I own a 2016 Range Rover Evoque. Three days after I drove it off the lot, the engine light came on. A call to their service center resulted in being told to drive it for a week and see if it resets itself. Well, a week later and it didnt so I called back. Within the time frame of the engine light and the servicing, the trunk wouldnt close properly one day (kept bouncing back up) and upon closer look, I notice the latch was chewed up from it forcing itself closed. The Evoque went in for servicing and came out with no engine light and the dealership telling me it had to go into a body shop for 2 days to fix the trunk latches, which apparently arent aligned properly (translation: they lack a proper QA process on their assembly line). A few hours after I got the car back, the engine light came back on. I called the dealership back and was told that the issue is part of a problem that Land Rover hasnt sent a fix for. Great. So since buying the car, Ive had the engine light on and the trunk doesnt close properly. It was scheduled to go in for servicing at the body shop today or tomorrow but the service folks wont tell me what day. I STILL cannot get in touch with them - leaving multiple messages results in nothing. No call back. Nothing. So I have no idea what is going on. And as if all of this wasnt enough, last week we had rain. Yes. Rain. But apparently a Range Rover doesnt like rain. At 2:00 in the morning, I was awoken by the car beeping twice every 10 seconds. I actually thought the alarm was going off, but unlocking and locking the vehicle didnt stop it. When I walked up to the car, the beeping stopped, but the trunk started to open and close, repeatedly, in the pouring rain. I had NO idea what was happening. A quick google search told me it was the sensors for the trunk, and that RAIN does this. Imagine that - RAIN. So I decided to back the car up as close to my porch to try to protect it from the rain, but this didnt stop it. Horn going back off. Its now 2:45 AM. I have an 8 AM meeting. My neighbors are telling me theyre going to take a ** baseball bat to the car if I dont shut it up. So when I approach it (within a meter) the trunk starts to open again, but because its so close to the house, it cant open all the way and then it BEEPS to tell me it cant and then closes. This is no joke. I cant even get off the porch to get into the car to stop it because the stupid trunk opening wont let me. I had to climb OVER the side of the porch and garbage cans to get off the porch (in the pouring rain in the middle of the night in my pajamas) to get into the car. Starting it stopped nothing. So I tried to tape garbage bags over the sensors to protect them - nope. Didnt work. At 3:00 in the morning, I had to drive my brand new 2016 Range Rover Evoque 20 minutes north of my house to an industrial area with no houses so it could beep to its hearts content. I was soaking wet, frozen and exhausted, and I sat in the car until 6:10 AM when the rain decided to ease up enough that the car would shut up. Then I drove back home, showered and went to work. Do you know what the dealerships response was? Remove the fuse for the horn. THIS is what they tell me to do. I drove my Mazda 3 for 7 years and didnt have a single problem with it. Ive owned this Evoque for 2 1/2 months and its been a nightmare. I expect the issue to be FIXED, or give me another damn Evoque sans issues. But dont tell me to drive with an engine light on and remove the fuse for my horn to solve problems. These should NOT be my problems to solve. Its BRAND NEW. So no - do not buy a vehicle because they have issues and the servicing and customer service is absolutely dreadful.
Published: May 2, 2016
K. of Toronto, ON
Source: consumeraffairs.com

Technology is useless. I bought 2018 Range Rover V8 Aug 22 - April 22 the S
Technology is useless. I bought 2018 Range Rover V8 Aug 22 - April 22 the Screen has gone out over 10 times. Its been in the shop over a month. For $120,000 the SUV drives really well but the info screen is a rating of 0. The land Rover corporation in New Jersey is also slack so dont get excited on the rapid response.
Published: May 19, 2019
Rick of Columbia, SC
Source: consumeraffairs.com

Land Rover has cars different from other models. They are innovated and has
Land Rover has cars different from other models. They are innovated and has quiet engine. They are very sharp, smooth and luxury more than other cars, with shiny interior, chrome rims, smooth carpet and smelled nice too. The salesman helped me pick a car that was right for me, followed up with me and communicated well. I was able to upgrade my ride to the standard I chose and I was able to choose key features. I chose the 6 cd changer, heated seats, keyless entry and of course the sunroof. However I wish it was a little big larger. I sometimes feel its not as roomy as I would have liked and it couldve been a little better. I would love this vehicle so much if it could sit 8 people.
Published: February 8, 2017
Tiffany of Toledo, OH
Source: consumeraffairs.com

We are proud owner of ALL NEW DISCOVERY SE from dated 29th Nov 2019 INDIA.
We are proud owner of ALL NEW DISCOVERY SE from dated 29th Nov 2019 INDIA. We are facing serious issue in air breathing due to lack of ac VENTS in 2nd and 3rd row. While driving with 5 and 7 passenger both 2nd and 3rd row passenger feels lack of breathing, nausea, sickness, sweatness in SE Model. Now what to do. Pls sort out ours seriously matters because its related to passengers life.
Published: August 15, 2019
KANAD of Other, Other
Source: consumeraffairs.com

WHY I WOULD NEVER EVER BUY ANOTHER RANGE ROVER SPORT. I have issue after is
WHY I WOULD NEVER EVER BUY ANOTHER RANGE ROVER SPORT. I have issue after issue with my problem Range Rover which I purchased new 2.5 years ago and has only traveled 52000 km. Including: Faulty Electronic Dash - This used to go blank so I had to stop the car, turn off, lock the doors so it would reset and the dash would come back on. Gearbox shuddered bad when turning. Electronic park brake lever come out of it socket so didnt work. Been into service department several times for faulty airbags. Rear passenger grab handle on the roof pulled out of the socket. Seems like small issue but could have taken an eye out. This should be a safety recall issue on all Range Rovers.All of the above items have been agreed to be repaired under warranty although the grab handle took several arguments with Land Rover as they said it was a wear issue and is still waiting to be repaired. The carpet has started splitting on the side wall off the drivers side console. Land Rover/Jaguar Australia and Bruce Lynton Southport have said this is wear and tear. The carpet is like brand new with NO WEAR just a TEAR. Land Rover/Jaguar Australia have refused to cover this under warranty. Currently the service symbol comes on when you first start the car. I told Chris from Bruce Lynton about this issue 3 weeks ago but still waiting for a call when they can fit me in. The quality of my Range Rover has been appalling. You would expect when you are paying a lot of money for a luxury car you would get quality but unfortunately not with my Range Rover. Being such a new Range Rover and having So Many Issues I shudder to think what else is going to fail in the future. PLEASE SHARE THIS WITH YOUR FRIENDS AS I AM SURE YOU WOULDNT WANT THEM HAVING SAME HEADACHES.
Published: April 23, 2019
Michael of Other, Other
Source: consumeraffairs.com

Since 2014 my Land Rover not only has caused me serious bodily injury, has
Since 2014 my Land Rover not only has caused me serious bodily injury, has been in service more than 10 x to present. 3 or more for the same issue. I have made multiple cases to corporate and several lemon law suits. I am at wits end. My kids and I are so scared to drive in the car because it continues to break down. They have done 10 or more updates, put in a new transmission, starter and the list goes on. It lunges forward, pops out of gear, shakes, vibrates, etc. The car is a safety hazard. The dealership agrees with me that the car has major problems and has not worked right since the beginning. All I want is to get my money back and give the car back. Corporate has not worked with me in any way.
Published: May 30, 2016
Julie of Norwood, NJ
Source: consumeraffairs.com

I spent £112,000.00p on an RR Autobiography in July 2017. All the gadgets
I spent £112,000.00p on an RR Autobiography in July 2017. All the gadgets fitted and a special paint colour. Having spent such a sum I was furious to find out that I then was told I had to buy a data SIM card to make the traffic system work. I was totally insulted. I then found out that the factory fitted Tracker was not fit for purpose and would not be accepted by my insurance company, so I had to have a higher category of Tracker fitted. More hassle and more expense. The engine auto stop/start function is a complete joke for a vehicle of such supposed quality. When this dire function kicks in, the car rocks like a dump truck on a building site. Truly awful. After a few months, a piece of trim in the roof came adrift. Without doubt, this has been the most disappointing motoring of my entire life. I will never buy again any JLR product, either new or used. JLR, for the sake of a data SIM card, have lost a customer forever.
Published: February 16, 2019
Craig of Great Britain, Other
Source: consumeraffairs.com

Land Rover has a variety of styles to meet everyones needs. They bring a mo
Land Rover has a variety of styles to meet everyones needs. They bring a more rugged 4x4 type feel to a stylish innovative vehicle and you no longer have to sacrifice style to drive a 4x4. Excellent stereo systems come standard and the air shocks that were on the car provide a awesome ride. Theres a leather interior, and plenty of plug-in ports for phones etc. And the sun roof/moon roof is great. There are plenty of options for everyone from the businessman/businesswoman to the avid 4x4 enthusiast. There are also options from stereo to heated seats. I have twins and a 9-year-old so I had to have plenty of room! This was the best vehicle! Can handle the double stroller and all the football/baseball equipment from my oldest.
Published: February 12, 2017
Anita of Fayette, AL
Source: consumeraffairs.com

My $75k car broken down after 2 days of ownership. This is my 3rd day of ow
My $75k car broken down after 2 days of ownership. This is my 3rd day of ownership for this brand new 2017 Range Rover Sport car and I have already experienced a multitude of problems. I left the dealership with a full tank, but today the car said my tank was empty even though I only drove 160 miles according to odometer. I called the dealer and was asked to drive to dealership for a checkup. My dealer (Encino CA) is 26 miles away, so I decided to drive to Pasadena Land Rover (1 mile away) for a quick checkup. Then, out of nowhere, my car stalled 4 times in the middle of road on the way to the dealership. I almost got into accident because the car stalled while I was turning in an intersection!Once again, my Range Rover stalled at dealer’s parking spot which happened to be at an incline. The car (switched to?) neutral and I began to slide backwards. Although I was screaming for help because I was losing control my car, the service guy took his sweet time. He nonchalantly told me to keep pressing on the break. However, because of how heavy the car is and I was stationed at an incline it took a considerable amount of strength to press the break in order to make sure the car stayed still. My foot was holding the break for five minutes before the dealer finally approached me. I almost lost my strength to hold on break because my foot was shaking from the amount of force I was using to push the break. I almost attempted to press the panic button.Instead of driving a brand new car, I felt that I was driving some 50-year-old car. Even with its advanced safety features, the system still failed me and I could have gotten into a fatal accident. No one should have to deal with these issues, especially if the car is brand new and you have only driven for a couple of days. Overall, the Range Rover Sport 2017 is an unreliable car and Land Rover has bad service. Don’t buy this car or any cars from this company.
Published: February 24, 2017
Zovia of Temple City, CA
Source: consumeraffairs.com

I was looking for a car that was luxurious yet practical and Land Rover had
I was looking for a car that was luxurious yet practical and Land Rover had everything that I was looking for. They had amazing variety of luxury cars that met different needs of successful people at great prices. They have cars for everyone. Their cars come with so many features you would expect to receive. I upgraded my car to fit my life and there were so many options. I chose the one that I felt was the most reasonable for my money and I am satisfied. In my Range Rover Sport, the passenger capacity is perfect. I do not have children, so I do not need as much space but they do have other models to accommodate that though.
Published: February 2, 2017
Conor of Golden, CO
Source: consumeraffairs.com

In all the vehicles I have purchased both personally and professionally I c
In all the vehicles I have purchased both personally and professionally I can only report exceptionally delightful experiences with both the dealership and the sales rep - until I purchased a Range Rover from Hennessy Jaguar Land Rover Gwinnett. My previous experience in purchasing vehicles was, in fact, so delightful that when I have purchased my company vehicles at one dealership I have typically used for this purpose that I have sent the dealership staff and sales reps gifts after closing and written glowing reviews and completed surveys indicating satisfaction above and beyond the norm. This is my first negative experience with a dealership and it’s been one I don’t care to remember, but would rather forget.From the assistant manager Mr. David ** developing convenient memory loss as to his promises made as part of the transaction later, after the purchase, to the questionable ethics and practices of Mr. Ricky ** in the finance department. Having previously heard woeful tales from others about their experiences with car dealerships, I could never relate. It has now become my unfortunate reality.After experiencing multiple issues with the vehicle purchased at the dealership less than a month into ownership and only having possession of the vehicle for 18 days of that month long period of time due to the time the dealership had it for the initial repairs it became clear this Range Rover is a lemon. It broke down not but a few miles from the dealership on the date of purchase. The battery light came on even though the dealership said the issue was a fuel sensor which was repaired. They told me that the repair addressed the issue and it wouldnt occur again. Did I mention it died in the middle of Interstate 85? Slight safety issue if you ask me, but neither the dealership nor Land Rover seemed terribly concerned. I mean, I could have been hit by a driver doing 80 mph on the interstate, but perhaps the Range Rover makes for a better coffin than mode of transportation.Then the driver from the dealership that was driving my company car damaged the tires and front bumper on his way back to my home driving the vehicle. Then the check engine light began coming on and going off seemingly randomly. Not yet having a permanent tag for the vehicle while experiencing multiple issues in less than a month clearly points to this being a problem vehicle.Through all of this unfortunate experience I did my best to be patient and understanding. Yet it became clear that approach doesn’t work with this dealership or manufacturer. The dealership will lie to you, make promises they wont keep, mislead you and then claim they never made any commitment of the sort. Please save yourself, do not consider purchasing a Land Rover vehicle.I now have possession, only part time since its in the shop half the time, of a very beautiful and expensive piece of junk that sits in my garage when I do have part time custody because Im too afraid to be left stranded the next time it dies while Im driving it. I mean Land Rover does have Roadside Assistance, but thats right, theyre only open and available during business hours Monday-Friday so if I am left stranded, Im on my own. Lets hope I have a signal on my mobile device so I can make contact with someone who cares - apparently thats not Land Rover. DO NOT buy a Land Rover product... That is unless you want to add stress and frustration to your life and a hunk of junk in your garage.
Published: April 13, 2020
Blair of Macon, GA
Source: consumeraffairs.com

Bought a 2013 Range Rover Evoque from the dealer in August 2014 with 10,000
Bought a 2013 Range Rover Evoque from the dealer in August 2014 with 10,000 miles on it. Problems: Nav Screen wouldnt come on and flicker at will... (The dealer had to change the screen). AC wouldnt work. (Dealer had to work on it twice). Car stops in the middle of the road, poor battery... How can It stop in the middle? (dealer changed the battery). Engine Check Light: Oxygen sensor was gone. (Dealer said they replaced it). Engine Check Light came on again... 34,000 miles on it now.
Published: November 17, 2015
Sandeep of Spring, TX
Source: consumeraffairs.com

Driveshaft broke on my 2003 Land Rover Discovery. There is a recall for the
Driveshaft broke on my 2003 Land Rover Discovery. There is a recall for the 2003 Range Rover for the same problem, same year for the truck but the recall doesnt exist for the Discovery! Numerous complaints are all over the internet regarding the same issue! Land Rover refuses to do anything about it. In fact, the person I spoke to at Land Rover said Im not really sure what you should do?” really?I reported a complaint to National Highway Traffic Safety Administration (NHTSA) who will investigate the number of problems and complaints with the hopes of having a recall issued. I am not very happy with Land Rover!
Published: October 17, 2011
Maureen of Yorktown Heights, NY
Source: consumeraffairs.com

With our 4th Range Rover, a 2017 Range Rover Sport, the front spoiler liter
With our 4th Range Rover, a 2017 Range Rover Sport, the front spoiler literally blew off the front of our car on a trip. The car having less than 4,000 miles. Contacted the Range Rover Consumer help line, was advised I needed to get an estimate for repairs, and then Range Rover would then decide whether or not they would pay for repairs. I could see where this was headed, and contacted Corporate offices for assistance from a higher level. So far, I have left 2 messages; have not been given the courtesy of a return call from Land Rover North America Corporate. After spending nearly $100,000 for this car, if this is Range Rover and Range Rover Corporates attitude, my advice is to stay away.
Published: August 10, 2017
James of West Palm Beach, FL
Source: consumeraffairs.com

I was very satisfied with my first Range Rover after Mercedes. Especially I
I was very satisfied with my first Range Rover after Mercedes. Especially I am very impressed by the Ashford dealership, very competent and friendly staff. They just fixed a stupid electronic gearbox failure indication on my old Jaguar very competently. Driving a lot on the continent I wanted for quite some time to change my RR right-hand drive against a left-hand drive with UK registration. The Ashford dealer had big difficulties to come up with a proposal. In the internet I found at a grey dealer near Brighton a left hand vogue with 511 miles on the clock. Hence I bought the car. It was a Korean version build four years ago registered the first time by Land Rover in 1st May 2016.As the car had no warranty I purchased an extended warranty contract and paid around £1.600,--. Recently I received an undated letter from Land Rover Approved Warranty Administration cancelling the contract. After inquiry at my dealer I heard, that the Land Rover Approved Warranty Administration could not accept this warranty as they could not trace the car, having been sold abroad! I think this is an outright lie as the car had only 511 miles and was first registered on the name of Land Rover May 1st, 2016. I am the second owner. Every dealership also as good as Ashford can only be as good as the main organisation. When the main organisation is untruthful it becomes very difficult for the dealer to be between the main organisation and the client. I wish a competent answer why Range Rover Warranty pretends not being able to trace their own car registered by Land Rover May 1st, 2016.
Published: October 9, 2016
Rolf-Erwin of Rye, Other
Source: consumeraffairs.com

I have a 2010 RR Sport HSE and I have been having an issue with the battery
I have a 2010 RR Sport HSE and I have been having an issue with the battery needing a jump start from time to time, and I assume it was from all the corrosion around it... However I needed a boost and after it took a good 5 minutes to get started, after we removed the cables, the inside lights cut off, the truck ran for 1 minute and died again... I also noticed it has a leak and the coolant is leaking out... Can anyone shed light on why the battery is not keeping a charge even after the corrosion was removed and then the head led lights were flashing on and off... Has anyone ever encountered an issue like this and what could it be?
Published: October 7, 2015
Neisha of Lafayette , LA
Source: consumeraffairs.com

Since I purchased my land rover, its spent more time in the shop versus the
Since I purchased my land rover, its spent more time in the shop versus the road. Every time its fixed it isnt and you spend more money on another part when it is still doing the same thing. The vehicle is worth nothing but a headache. This vehicle will never be recommended. Nor do I even know why they still exist as SUV company.
Published: June 15, 2014
Chad of Henderson, NV
Source: consumeraffairs.com

Last year, when I decided to buy a new car, I was in a dilemma, but my choi
Last year, when I decided to buy a new car, I was in a dilemma, but my choice was Disco LR4. I watched a lot of models, among other things I considered the new Mercedes GLC, however, the new LR4 is love at first sight. I choose version with a 2.0-liter turbo diesel engine with 180 hp, as well as a nine-speed ZF automatic transmission. When it comes to the fuel economy Im very satisfied, but when it comes to the acceleration Im not so satisfied. We can not say that this is sports car, although it has a label Sport. But for me speed isnt the primary, so I cant take this as a major objection to the model.All in all, this model has my recommendation, so if you are looking for a roomy SUV with robust design then this is the right choice for you, and for me this is definitely the number one SUV on the market. It seems to me that Land Rover has never faster announced a successor of some model. I read that a new LR5 will be presented by the end of this year. I do not know what to think, except that this is not confirmed rumors, because I cant see what can they improve with new version, except some more powerful powertrain options. Source for: 2017 Land Rover Discovery LR5.
Published: January 4, 2016
Nenad of Indjija, Other
Source: consumeraffairs.com

I loved the car, hated the payment. Not really that much variety to choose
I loved the car, hated the payment. Not really that much variety to choose from. Other car manufacturer offer more choices. As far as that goes however, for a luxury car its great. The appearance of my Land Rover was amazing. It was sleek and stylish design and loaded with standard features, cruise control, heat and air, CD player, heated leather seats. Also, personalized options were minimal and what was offered coated way too much so I had to compromise on the features I wanted or install after market which voided the warranty. Passenger capacity was also great you could fit 5 adults comfortably which is great for going on road trips with friends or taking your family on vacations.
Published: January 30, 2017
Mary of Eubank, KY
Source: consumeraffairs.com

It was amazing. It was so cool and had so much fun on this brand. It has a
It was amazing. It was so cool and had so much fun on this brand. It has a lot of rooms and capacity to be helpful to others. Nice and good looking brand as well. Also was satisfied by their services offered. It may be expensive but I like the way it is and yup its worth a penny because its so new and different from the rest of the brand I have had ever tried. I am so happy to have this kind of brand and be lucky to get to experience it.
Published: January 29, 2017
Risha of Cincinnati, OH
Source: consumeraffairs.com

My Range Rover started smelling gas in back of it. I called the dealer and
My Range Rover started smelling gas in back of it. I called the dealer and they do not have parts to take care of the recall causing the gas leak. They suggested to call Customer Service (Cristina) - They called all the dealers around my area and no parts are available. They suggested to take the car to a 3rd party shop - They could not recommend one. They escalated the call and will take 7-14 days to respond. The customer service agreed to carry the liability of having the Range Rover leaking my garage for 7-14 days. The conversation was recorded for my record. It is the worse car experience in my life.
Published: January 24, 2022
walter of Rancho Palos Verdes, CA
Source: consumeraffairs.com

Ive owned a Land Rover Velar 2018 less than a month. After 2 weeks of owner
Ive owned a Land Rover Velar 2018 less than a month. After 2 weeks of ownership the computer infotainment system failed. I couldnt defrost my window, heat my car, defrost my window for 15 minutes of terrifying-driving. My husband is paralyzed and has a hard time regulating his temperature. This was horrible, as he was shivering all the way home. Just a horrible experience after just spending $67k. Im told by my service adviser that others just pull over, get out, lock the car, and let it sit for 20 mins. Some go shopping, run errands. Then it re-boots. That doesnt work for me if Im driving at night from my moms house where it is more rural, like I was when this happened. I like the car, but will absolutely not pay this price for a car when I only have 500 miles on this car, owned for 2 weeks and caused a horrible experience the first week. Its pretty scary when a lot of your controls are operated by this software where they dont have a fix?We researched the UK forum after this horrific experience and realized this an ongoing issue in the UK. Why wasnt this disclosed to us? Im so upset for spending the money on a car that has been sitting in the service department and they rented me a car that is not comparable at all. Im still paying on this car and put a huge down payment on this car. Very disappointed. I have owned at least 8 Range Rovers with my family and Im so disappointed with this experience. I have definitely contacted RR Corporate.
Published: November 18, 2017
Anneliese of Walnut Creek, CA
Source: consumeraffairs.com

Our Range Rover Sport 2015 with 47,000kms under 3 years old goes into limp
Our Range Rover Sport 2015 with 47,000kms under 3 years old goes into limp mode and JLR service says it needs a new engine. Although still under warranty they refuse to replace the engine, firstly they say we put the wrong oil in it...this is tested and proven incorrect. Next they say warranty is refused because you cannot supply the entire service history (we purchased vehicle from an auction). We finally track down the original owner and provide the entire service history which is in the perimeters of warranty terms. Still JLR press on for statutory declarations and proof of genuine parts.This goes on for 8 months while JLR try their hardest to squirm their way out of honouring the Warranty. After 8 long months without our vehicle and being treated with distain by JLR Customer Support we finally got a new engine which we were always entitled to. In summary nice comfortable car to drive but will Never buy another Range Rover or product from JLR...Pick up your game JLR, build vehicles that last and have a really good look at your customer service practices.
Published: February 20, 2020
Vanessa of Other, Other
Source: consumeraffairs.com

I have 2006 Model LR3. I really enjoyed the movement but at a point I notic
I have 2006 Model LR3. I really enjoyed the movement but at a point I noticed that attaining 90km/h it disengage automatically (like speed check). This has been the problem since and I think I need a better information to rectify this problem.
Published: November 26, 2014
Davidson of Ikeja, Other
Source: consumeraffairs.com

My 2008 Land Rover LR2 is been a bad vehicle. The cooling fan went out and
My 2008 Land Rover LR2 is been a bad vehicle. The cooling fan went out and the motor loses power. I almost got into an accident and every person that has this vehicle have the same problems and also the front air bags, theres something wrong with them.
Published: May 31, 2015
Gricelda of Andrews, TX
Source: consumeraffairs.com

Words cannot describe my frustration with the service I have received from
Words cannot describe my frustration with the service I have received from the various Land Rover dealerships here in DE and PA. Anything from not receiving a call back at all, selling me rims with chipped powder coating that they could not remedy, shop foreman telling me that my car does not have keyless entry when it did (and he was not able to get it working), to waiting almost 3 hours in the service department with nothing done on my car only to learn that the staff was out to lunch for most of that time... The list goes on and on. *By far the most unprofessional & disorganized bunch of meatheads I have ever met -- consistently bad experience between the below dealerships: Wilmington, DE, Willow Grove, PA, West Chester, PA.Im left to believe that this is just business as usual for Land Rover, which only reinforces the thought that I should have never left Mercedes and BMW (West Chester, PA). Those dealership service departments were PHENOMENAL!!! Going to ride out the remaining 1 year warranty then get back to a car that I know, can provide better service. I love my car, just hate the service Ive received to date. Good luck consumers.
Published: November 15, 2017
paige of Wilmington, DE
Source: consumeraffairs.com

I have been a lease holder with the Larchmont, New Rochelle Land Rover Deal
I have been a lease holder with the Larchmont, New Rochelle Land Rover Dealership since 2003. The first lease I had was a 2003 Freelander which I returned in 2006. In March 2006, I leased a used 2005 LR3. Although this vehicle is considered to be of great prestige, I have had nothing but problems with this particular model. The first fault that I noticed with this vehicle occurred after the first four months. The vehicle stalled on me while driving it at 70 miles an hour. If I would not have known to place the gear shift lever in neutral and then turn the engine back on, I cannot imagine what could have happened to me and my family. The car stalled a second time soon after and I decided to bring it in for service at Larchmont, New Rochelle and I was informed that it was a problem with the suspension module. Although the problem was resolved, these incidents left me doubtful while driving the LR3. Once again, the vehicle stalled on the highway and again I was left to move the gear shift lever to neutral to turn the engine on. I called Land Rover of Larchmont and I was asked to bring the vehicle in and I was told that the module was defected and had to be replaced again. The vehicle is at the beginning of its life with only 18900 miles. I have experienced other problems such as, an electrical problem which prevented me from opening the vehicle using the key remotes, apparently due to electrical wiring becoming wet from water entering the vehicle. The week after again another problem, the air conditioner was not working. The driver side was blowing out cool air and the passenger side was blowing out hot air. As you can read from the numerous incidents I have listed above, I have had nothing but problems with this vehicle. I am asking for a resolution to my ongoing problems with this particular vehicle such as a replacement truck with minimal problems and or an early termination of the lease. I have been a good customer to Land Rover, always keeping my lease agreement and I have never missing a payment in return I expect Land Rover to accommodate me with a quality product for the price I am paying.
Published: February 11, 2008
Kitty of Bronx, NY
Source: consumeraffairs.com

The Range Rover Sport is by far the most unreliable vehicle I have ever own
The Range Rover Sport is by far the most unreliable vehicle I have ever owned. What a disappointment for a luxury SUV. The car always has issues, stays in the shop and is constantly in need of some type of service. The smallest things will require you to go to the dealer to be addressed. When any warning light comes on, prepare yourself for a trip to the dealer with your credit card ready. And this is way too often.For example, Ive had my tire pressure light come on, which is an appreciated notification, but after filling the tires with air the warning light wouldnt go off. Who needs a trip to the dealer for putting air in the tires? No thank you! Its an awesome looking vehicle but the maintenance is a part-time job and expensive. This car is like dating a young supermodel. Its great when its new and quite beautiful to look at, but it needs a lot of work under the hood and it is gonna cost you! You will get to know your repairman quite well if you purchase this vehicle. A truly disappointing experience.
Published: April 18, 2017
Wendell of Palm Beach Gardens, FL
Source: consumeraffairs.com

My 2012 Range Rover Sport Supercharged V8 was a wonderful car to drive, bea
My 2012 Range Rover Sport Supercharged V8 was a wonderful car to drive, beautiful interior, looked amazing from the outside as well. I didnt have any complaints with it other than it was expensive to repair when things came up, and they did. But I knew what I was getting into and when you buy an expensive, luxury vehicle you expect this. What I didnt expect was a timing chain failure that destroyed the engine at 77,000 miles. What made this worse were a couple things.I apparently was wrong about the extended warranty I purchased. The dealer played the extended warranty as a way to buy extra coverage once the manufacturers warranty ended. This would have given me coverage for another year and or up to 80k mileage, which is what I thought I bought. Apparently Rovers dont get that type of coverage offered to customers because insurance companies know the issues are common in Rovers so they only offer extended warrantys that coincide with the manufacturers. Tells you something about their track record. I obviously didnt read the fine print on the warranty I bought and missed it covering this tragedy by 3k miles and 3 months.To fix the engine on this vehicle you have to replace it with a used one (about $12k) if you can find it or a new one ($30k). When I started digging into this I found out that Land Rovers V8 supercharged engines (also in Jaguar) have this timing chain failure happen all the time. I called a mechanic who specialized in Jag and Land Rovers and I began telling him my problem. He took over the conversation and began asking me questions like (is it a 2010-16?, is it the V8 supercharged? was it a timing chain failure? Did it have around 80k miles on it?). I was blown away as if he was a mind reader or something. Turns out, this happens so often and he repairs them so frequently that he knew exactly the situation I was in. He said its typically a $7-8k service call. That it happens all the time. I was really pissed off as you can imagine.My dealer was downplaying it like I was just some unfortunate person, like one in a million that this happens to. As I went online and started searching for information on this I realized that this is flaw in Land Rover/Jaguars v8 supercharged engines across their entire line. They know it. They deny it. And my guess is because buyers of these vehicles like myself have money, they just chalk it up as darn this must be my bad luck, oh well and dont say anything or make a big deal about it.Im not either other than writing this review I guess but my valued at $30k rover I had to salvage for $7k while I still owed $16k on the loan. I lost $23k in value because of a common engine component failure. Will I buy this great looking, good handling, awesome car ever again... no. So for all of you out there who want to own or do own one of these Jag/Land Rover V8s... Be very aware of this problem. It could cost you a bundle.
Published: February 28, 2019
Matt of Chico, CA
Source: consumeraffairs.com

I special ordered a brand new 2019 Land Range Rover diesel HSE in 2018 and
I special ordered a brand new 2019 Land Range Rover diesel HSE in 2018 and received it at the end of October 2018 with all the bells and whistles top of line (but not the executive addition). Paying good 120K plus for it, but The car inside and out is absolutely beautiful!! The ride is wonderful! and the top of line seats are fabulous! As soon as I got the car I had a xpel protection wrap put over the outside paint of vehicle as well as a 3 layer ceramic clear coat protection placed over the outside of car And also had a clear protection spray done on entire inside of vehicle. I Planned to keep this expensive luxury vehicle for at least 7 years and wanted to keep it protected and looking fabulous as long as I had it. As soon as I got the vehicle I parked it in garage and it wasn’t driven for week until my appointment to get the above protection coating put on it. This process took about 2 weeks to get done. Now it’s been approximately 3 weeks since I got new vehicle and haven’t driven it except home and to its appointment for protection coating.The lady and guy that did the protection coating on vehicle said low battery warning kept coming up on dash. They did not leave anything on, the doors were only open while lightly tinting windows but wasn’t left open. I went to get car they drove out to front, turned it off, came got me to show final job done. I went to start vehicle and it dragged like it didn’t want to start. The radio dash stayed black and would not show anything. I turned off engine . Restarted it and it would not start. I did that several times and then it started. I drove it straight to Range Rover dealership. They put new battery in it but they said the original one showed it was good but since I just received the vehicle brand new they would just put a brand new one in it. Few weeks later I was back again cause my dash would say low battery for no reason and NOTHING was left on. Went back again, they tested battery, showed good, they gave it a good charge and sent me on my way. Into December now, next my passenger front seat had problems moving forward and backwards, easy fix for them, again low battery light coming on here and there again, into new year of 2019 now, had about approximately a month or almost 2 months no issues I believe February to beginning of March started having warning issues come across my dash every month until end of July 2019 and waiting for the next time for this computer to pop something up again. You never know when. Was in shop with vehicle about 2 times a month starting off then went to almost weekly and then got to 2 time a week then got to out very days where I just picked car up and 2 day later it’s posting another warning issue. And between all this time.. I picked my vehicle up from service shop and suppose to hopefully b fix by resetting computer and it decides to break down on me 3 hours away out of town. Just decided to not crack, not do anything and had to have it towed 3 hours back to Range Rover service dept. The computer dash will throw up warning issues across dash at different times saying: low battery, Blind spot monitor fault detected, Drive with caution restricted performance, Smart key no longer within vehicle (and it saying this while I already been driving and I have my key on side of me by center console), Reverse traffic detection not available, Autonomous Emergency Braking not available ,Service required (and car is not due for any service the service dep said) because it’s brand new less than 7500 miles at that time and only 6 months old at that time, Camera Fault detected.That is a list of warnings that has been coming across my dash at different times. you never know when or where this vehicle is going to decide to post these warnings or take break down action. and if this vehicles brain going to decide if when and where it’s going to just shut down and not respond at all which it has already done it to me and had to be towed when I was 3 hours away from home.Every time this vehicle post a warning issue across my dash, thank goodness I take a picture of it with my phone as proof because when I call to tell the service dept and when I get there and they turn car off then put it on a computer scan to see what codes come up to tell what warnings the car posted across dash, well it would show nothing as if the car never ever posted any problem warning across the dash. If it wasn’t for me taking pictures of the posted warnings across dash which gave date, time, mileage... none of the service dept or anyone of Range Rover would not have really thought it was true or would have thought I was misreading something. Since they had no idea what the problem was cause the vehicle brain will not let them know exactly or you can say (car Ghosting Them). They could fix nothing but reset computer and hope it was just a minor glitch. Then it would happen again, sometimes the same warning, sometimes a different warning and then sometimes 2 warnings come up that could have been the same from before or new. But Range Rover service dept to this date today (August 16 2019) still doesn’t know what the problem is. When it broke down on me and had to be towed, Range Rover service dept and a district service person could not figure out why it broke down! They changed 1 of the main brains what I call the brains out of many of them in that vehicle by what I was told. This was around June 19 2019 Had to have all my keys reprogrammed to this new brain. June 25 2019 almost 5 days later and this car is back to posting warning problem across the dash, drop it off again pick it up next day the 26Th and almost 3 days later June 29 2019 it’s posting warning notices again and this is still going on all the way to End of July 2019 still. I love this car as of beauty but it has a mental computer electronic problem where you don’t know when or where it’s going to say or act on it’s warning problems. That’s very stressful, not knowing if or when your car will shut down or lock you down in restricted driving mode as it’s has done me already several times. You can’t trust it. As soon as the vehicle stays acting good for several days and your fear starts to drop it all of a sudden throws a warning issue problem at you and then you stress again not knowing what’s going to happen and I should not be having to go through this with a brand new car now 9 months old with 10,000 miles and approximately 7-8 month of its life brand new. I have been stressing with this vehicle and now dealing with Range Rover to take it back as a buy back because this is not my fault. I didn’t sign up to buy into a lemon mental car that has computer problems that’s a special order brand new 2019 vehicle that cost over 120,000 plus. This is not fair to me. If this car did not have these issues constantly, if it didn’t stress you out with worrying if it’s trustworthy to drive and going to be reliable and dependable, if it was working correctly from day one, like it should have been... I would be wanting to keep it with no questions asked. But this is not the case. My own family doesn’t want to ride in my vehicle to go a long distant because they dint trust it! It’s like this car has cancer!
Published: August 16, 2019
Tonya of Gonzales, LA
Source: consumeraffairs.com

In May 2019 I leased a 2019 Land Rover Discovery Sport from Jaguar Land Rov
In May 2019 I leased a 2019 Land Rover Discovery Sport from Jaguar Land Rover Edmonton. Several issues occurred with the management of the lease and the transition did not occur with ease. I was charged a few thousand dollars more than the accepted offer but the dealership was reluctant to take responsibility or explain the difference. I was excited about driving the vehicle so I let these things go. Unfortunately in June 2019 I started having issues with the vehicle so I instead travelled to Jaguar Land Rover Calgary to rectify my issues there to hopefully gain a different experience. Some issues were resolved (bearings, water pump) after extensive persistence on my part but there was a reoccurring issue with the transmission. I took the vehicle in 5 times and nothing was resolved. I involved Jaguar Land Rover North America on three separate occasions for assistance when the vehicle got worse, and other events occurred. The vehicle became less reliable to drive and on July 29, 2020 I experienced severe jerking, struggles to change gears, mis-shifting, and slipping of the gears. It was of great concern. The vehicle was towed back to Jaguar Land Rover Edmonton and I was told there was “nothing wrong with the vehicle” by the General Manager. Another manager told me “that is how discovery sports drive.” I know others that drive discovery sports and they have had zero issues. @Landrover North America told me “the vehicle was repaired” but all that was done is the factory settings were reset. They didn’t look at the transmission nor did a Foreman drive the vehicle. I was told by others outside the dealership and the manufacturer that it was a transmission problem. I wonder, do they want to duplicate the issue? I asked for a new vehicle because of all the issues but instead Jaguar Land Rover Edmonton and Jaguar Land Rover North America threatened to tell the bank I abandoned the vehicle if I did not pick it up. The General Manager in Edmonton told me “I am not losing money on that vehicle. It is a bad investment.” Yet they leased me the vehicle. The vehicle had been previously purchased by another and returned with 400km. My lawyer sent a demand letter to Jaguar Land Rover Edmonton and Land Rover North America to try and find a resolution but they ignored the Letter. They just kept passing blame onto each other. Lawyers told me it could cost me thousands of dollars to make them accountable but my lease would be close to done before that likely happened. @Alberta Motor Vehicle Industry Council (AMVIC) could not help me due to a “gap in the legislation.” I have not driven the vehicle since the incident occurred in July 2020 but I am still making full payments. It has been in my garage since it was towed back from Edmonton but it was returned with a broken mirror. After reviewing my options, I decided to reach out to the VP at Go Auto Luxury Platform who owns the Edmonton and Calgary dealerships to try find a Win Win solution. After several emails and a telephone conversation he agreed in several emails to lease me a new vehicle for list price and no penalty for returning my other vehicle. He sent me all the details and price of the car. I confirmed there were no other amounts I would need to pay. I travelled to Edmonton from Red Deer to test drive the vehicle to ensure it was what they say it was. When I agreed to the vehicle the price of the vehicle showed up approximately $5, 500 more than list price. If I didn’t notice it then they would have gotten away with charging me more again. The VP at Go Auto later told me it was the “short fall” in my current lease, which is a penalty. I offered to meet him halfway and pay half of the penalty (short fall) but he will not negotiate further and unless I pay the penalty, have larger lease payments, and sign a new lease for another 42 months, I am stuck with a vehicle that looks pretty in my garage. I am told it still has too much left on the lease to do anything about it. Land Rover North America stopped corresponding with me and do not take responsibility for the vehicle and Jaguar Land Rover Edmonton and Go Auto have also not returned my emails. I feel unsafe driving the vehicle and I certainly will not place my grandbaby in the vehicle and take the chance of something happening. I am hoping they will honour their agreements. In advocating for myself in the past five months I have been gaslighted, lied to, threatened, and now ignored. I am a social worker and now I only hope I can advocate for others so this does not happen to them.
Published: November 10, 2020
Patricia of Red Deer, AB
Source: consumeraffairs.com

Im Velar owner and was rejected in several NJ service centers to be provide
Im Velar owner and was rejected in several NJ service centers to be provided loaner car in the time of recall services. Recall service is because of Land Rover Problems and should be handle by L.R. I dont understand the reason I should pay for renting car. Cheap service for expensive car. Contacted with Land Rover USA, not better, answer to my email: We apologize for your dissatisfaction. To better assist you, I have forwarded your information to our Customer Relationship Representative, Nancy. She can be reached at, 1-800-637-6837, option 9, ext 1309001. You may reference Case number **, should you need to contact us. Your situation will be researched and you will be followed up with within two business days. Nobody pick up phone and no returned call after 5 messages that I left during the week.
Published: October 23, 2018
Michael of Englishtown, NJ
Source: consumeraffairs.com

Purchased a brand new 2017 Land Rover Discovery HSE LUX TD6. While the visu
Purchased a brand new 2017 Land Rover Discovery HSE LUX TD6. While the visual design of the vehicle is great, we had major quality issues pretty much from the start.Issue #1: Massive vibration when driving at 50 mph. this happened frequently, but randomly. Something was not right with the alignment because you could smell that the tires were getting shredded. Thought maybe it was the Goodyear OEM tires which were chunking off at the shoulders - but after multiple alignments (which they said was not out) and brand new Michelin tires, the problem still happened.Issue #2: Like so many other people have commented, this thing had major infotainment issues. Screen would sometimes not come on at all. Other times it would freeze. Navigation got so bad that eventually it was stuck thinking we were driving through the middle of the ocean. Had it at the LR dealer at one point for nearly 3 straight weeks. They completely rebuilt the infotainment system and had to do video conferencing with corporate engineers in UK. Problem was fixed for a short while but then they randomly started happening again.After spending $74k on a brand new car, and this being our second LR we had owned, we traded this back in for a different brand SUV. Hugely disappointed with how LR handled. Call to corporate, they tell you to call the dealer. Talk to the dealer and they tell you to call corporate. Stay away like the plague. Beautiful vehicles, but poor quality.
Published: August 6, 2019
Ryan of North Myrtle Beach, SC
Source: consumeraffairs.com

Has anyone else got one of the new 2013 version Range Rover Sports? I had d
Has anyone else got one of the new 2013 version Range Rover Sports? I had delivery of mine in Feb. 2014 and have now been through 3 windscreens. They get a tiny chip and crack instantly. This isnt good! Right the way across the screen!! Im getting nowhere with Land Rover themselves and need to take this further so need examples of anyone else in my situation as Im being told that Im the only one having this problem. By the way, I know Im not as Ive got a friends partner whos now been through 6 of them. Hes not getting anywhere either!
Published: October 7, 2014
janie of Tollesbury, Other
Source: consumeraffairs.com

Theres a lot of colors and styles to choose from. Its well built and has sh
Theres a lot of colors and styles to choose from. Its well built and has shiny paint, nice seats and dashboard. The setup of the whole vehicle is very stylish and comfortable. It has matching colors and easy to read. Also has bright lights in and out. The clock works and can be read easy. I love the radio, too. The windshield is perfect and clear, and powerful wipers. Also, the back up, brake and headlights are strong. There is enough leg room for all my long legged passengers. There is enough seat space to be comfortable, and can even carpool. You can customize it in anyway they have available. But I wouldnt change too much of the vehicle from its already amazing design. Simple and up to date is best. Moreover, safety is top in this vehicle.
Published: February 6, 2017
Erica of Columbus, OH
Source: consumeraffairs.com

I have the following issues with the car: Engine light with decreased engin
I have the following issues with the car: Engine light with decreased engine performance, multiple warning lights going on, failure of the heating system, and more. In the last year, I brought the car in at least 4 times and each time the car was returned to me not fixed and all the service personnel said was Drive it for a short while and it will work itself out. They charged the warranty repair insurance each time and fixed nothing. Most recently, I brought it in yet again for all these and for NYS Inspection. After 3 days in the shop - the dealer/service personnel returned it will all the warning lights and the heat still not working - said, We dont know whats wrong and we cant fix the car and we cant inspect it because of the warning lights. I said, But you are the dealer, you sold me the car, it is still under warranty, so what are my options? They said, We have nothing to say and we can offer you no solution. Complete incompetence and rudeness on top of that. I also suspect this is their business practice - to take in cars to the dealership for repair - bill the warranty service, not do the said repair and hope the consumer does not come back.
Published: October 26, 2013
Ira of Scarsdale, NY
Source: consumeraffairs.com

Land Rovers Range Rover is classy looking, fun to drive and a gorgeous vehi
Land Rovers Range Rover is classy looking, fun to drive and a gorgeous vehicle. There are top of the line options available and comes in several colors. I prefer the white, such an eye catcher. I am thrilled with the looks of this vehicle. They are also available in standard and upgraded models. The upgrades are well worth the extra expenses to add to this vehicle. I love the options of heated seats and temperature controllers. This vehicle has lots of legroom and can seat numerous passengers very comfortably. I love the way you dont feel like you are sitting jumbled together. Also, manufacturer is easy to work with during the sale and maintenance process. Its well worth the money it costs to purchase. I would highly recommend this manufacturer and vehicle to anyone looking for this type of sub vehicle.
Published: February 5, 2017
Shelly of Shelbyville, TN
Source: consumeraffairs.com

60000 miles just replaced the fuel pump and the turbocharger. Luckily RR co
60000 miles just replaced the fuel pump and the turbocharger. Luckily RR covered it under the warranty. Overall I love the vehicle. It is very comfortable and I like the interior and the exterior styling. No other issues really. Hopefully were good from here in out.
Published: March 29, 2019
Jeffrey of Coventry, RI
Source: consumeraffairs.com

@LandRover_UK. Purchased a Brand New custom build Range Rover Autobiography
@LandRover_UK. Purchased a Brand New custom build Range Rover Autobiography. #JLR vehicles are a death trap Above & Beyond! #RangeRover vehicles are plagued with so much manufacturing defects, electrical problems and engine overheating issues! Im pretty sure I didnt ask for these extras on my £100k plus Custom Build? JLR THE WORST CUSTOMER SERVICE ON THE PLANET. The level of service received from Listers Solihull, Lancaster Erdington, Marshall Peterborough dealerships and JLR Customer Relations has been dreadful. #JLRDEATHTRAP #JLRPlague. **
Published: October 15, 2018
Abid of United Kingdom, United Kingdom
Source: consumeraffairs.com

In 2012 our LR2 was at 118,421. We were told by Redwood City service that d
In 2012 our LR2 was at 118,421. We were told by Redwood City service that differential/transmission failed. Replacement cost = $7,000. We said NO. It is 2015. LR2 is over 161,000 miles. Differential/transmission = good. Conclusion?
Published: May 13, 2015
Donna of Half Moon Bay, CA
Source: consumeraffairs.com

This vehicle is awesome. The drive is smooth and soothing. Almost like ridi
This vehicle is awesome. The drive is smooth and soothing. Almost like riding in an airplane. The seating is like sitting in your recliner riding down the road. The instrument panel also give you that airplane feel. The steering wheel has that ergonomic feel. The manufacturer has stop at nothing to make you feel special even after the sale. When you get this baby home all heads will turn. Heck your garage might even give you a high five after you drive this baby in. This is by far the best vehicle I have seen in the past decade. You will think so too after a drive.
Published: December 12, 2019
Sharon of Augusta, GA
Source: consumeraffairs.com

Blown engine at 85,000 miles. Several local shops said that car was running
Blown engine at 85,000 miles. Several local shops said that car was running rough because of a blown turbo. 4K to fix, car still running rough. Take in to Range Rover and they say engine blown would be over 10k repair. No lights ever indicated it was the engine and I provided all oil change service records. They say that $10,900 is a discounted engine and at this time that is all they will do. There needs to be a recall on 2013-2015 Evoques. Engine issues are common. I will never buy a Range Rover again. I used to own three and now none. Whichever one you own, they do not stand by their products. I told them I was going to park the undrivable worthless car outside a common area with a sign and they sent me the phone number to the BBB. Save yourself and if you own one, get rid of it before it’s too late. I now drive a Toyota Land Cruiser and it’s like a dream. 122,000 miles and counting. No issues at all while the 2013 Range Rover Evoque rots in the driveway.
Published: February 22, 2018
Joanne of Bedminster, NJ
Source: consumeraffairs.com

2018 Range HSE - I am an avid lover of Range Rovers. This is approximately
2018 Range HSE - I am an avid lover of Range Rovers. This is approximately my 10th, at times we even had 2. From day one I have had issues with the info nav system. From screen freezing to it just going dark. The car was in for service at about 3000 miles because the Check engine light was on, something with the emissions, part had to be replaced. They did an update on the software saying that should resolve most of my issues. Wrong - phone doesn’t pair, voice not recognize, feature unavailable at this time. Next back up cameras stopped working, then they started again. The other day I was driving to mail a letter, jumped out of my car at the mailbox, never turned the engine off since this was a 30 second task and I really was less than a foot away, sat down in the car and an unknown light started flashing, took a pic and texted it to the tech person at the dealer, he didn’t know what it was, said Drive it, it will probably turn off. Well he was right, it did turn off. I went home, pulled into my garage and heard a scrape from the roof, well evidently the car decided to raise itself to a height that I would and never have used, I never use those features, no need for me too and it ripped off the satellite cover. Well now I know what that flashing light is. They are ordering the part but told me to tape the remaining pieces over it because I could ruin the electronic system in the rain. It was torrential rain yesterday. Today I was sitting minding my own business at a traffic light, red light, car in front of me, car behind. That’s normal at a traffic light. All of a sudden a loud continuous tone came on, I looked at my dash and it said start driving to deactivate parking sensors. I wasn’t parking the car, was I supposed to ram into the car in front of me or ram into the car behind me, just as I was getting ready to video this episode, the light changes and I had to drive so this little glitch stopped. I was on my way to do some errands but at this point I just went home. The car clearly has a mind of its own and I’m afraid to drive it because I don’t know what it will do next. I can receive calls most of the time through blue tooth, but I have to make calls directly through my phone turning blue tooth off, otherwise it just disconnects the call before it even starts ringing. This is an epic failure for Land Rover. They never told me about updates. There is supposed to be another one soon. But a brand new car with 3500 miles on it shouldn’t be having these issues. I realize these are first work problems, but they clearly can become dangerous, causing accidents that can lead to bodily harm or death. The dealer pretends to be cooperative but I know they are sick of hearing from me. I have spoken to so many people within the many dealerships they own, telling me they want to resolve the problem, get me out of my lease and give me another car, but the prices being quoted to me are ridiculous since the cars I have chosen are clearly lesser of a car than my Rover. With the new lease prices I’m being given, less mileage per year, down payments and higher leases than I am currently paying now. I didn’t build this car nor design, it is beautiful and I would hate to give it up, but I’m willing to drive a Ford Edge at this point. I’m glad I’m not the only with these issues. At least I know I’m not crazy. But I am clearly at a loss as to what to do because the dealer refuses to document anything. They keep telling me speak to tech, well tech doesn’t want speak to me. I am clearly done with Land Rovers of any kind. I will say that we have many different luxury vehicles purchased at the different dealerships this owner has from BMW, to Porsche to Audi and we have been faithful customers for many years. They really don’t seem to value our loyalty. I am so fed up!!!Updated on 07/08/2018: The saga continues. The car is still at Land Rover. They said they have done the 4th update on the computer system and it was successful, but they have only driven it 2.9 miles since I brought there over a week ago. The icing on the cake was last Saturday when I was parked at a mall and returned to my car and the dashboard warning read battery low. Turn engine on. How does a battery run low after 3500 miles. It was at that point I asked my husband to meet me at the dealer. I gave them my keys and said I never wanted to see the car again. I put in a claim for buyback with LRUSA, their response was that it hasn’t been serviced enough for the problems I am having. The reason for that is every time I had a problem they put me in touch with the tech person. The tech person does not have to document anything. From that Tuesday through that Friday I was in contact with the tech. He was at a loss, no help at all. My car almost 2 weeks ago raised up to an off road position and I didn’t know, I never turned it off just jumped out to mail a letter and right back in, flashing light appeared, texted it to tech, he didn’t know what it was, said it would go off when I drive it, he was right but I didn’t know it was in off-road , I never raise the car ever and I pulled into my garage and the satellite piece was ripped off and apparently there is also a dent, which Range Rover wasn’t sure they would fix because there wasn’t that error on the computer. However they are going to fix it. I was promised the car would be brought to the body shop on Thursday, for me to have it back early this week, it is still sitting in the Land Rover parking lot with the exception of the 2.9 miles it was driven on July 5th. That 2.9 mile drive took 40 minutes, I think they drove my car to have lunch based on the journey and stops. I hoped they enjoyed it. This problem is worldwide yet Land Rover isn’t doing any recalls, apparently some cars were stuck at the docks in Maryland for computer replacements, but it was the 2nd allotment of Rovers to hit the US. I have had my car since February. I already paid the lease for July, yet I haven’t had the car since June 30th. It seems like no one wants to take responsibility for these issues. I am so frustrated with the treatment from both the dealer and LRA. I want my car back to see if it actually can perform without an issue for a day. The best case scenario would be for them to do a buyback as I requested. This is just never ending and I don’t see an end in sight. To think I will have to drive this car for 3 years is making me ill. If Land Rover USA happens to see this post- enough is enough. After 12 Range Rovers this will be my last, never again. What a poorly run company. I would think someone would continue to reach out to me from corporate to see what’s going on, they haven’t, I spoke to them on Wednesday and that was it. This is really messed up.
Published: June 29, 2018
L. of Weston, MA
Source: consumeraffairs.com

If youre looking to buy a Range Rover please run. 1 month out of warranty,
If youre looking to buy a Range Rover please run. 1 month out of warranty, engine totally done, Land Rover and Jaguar totally looked the other way. Offered no assistance and stuck me with the bill. Totally unprofessional. Took 42 days to get back with me. And when they did the once a year oil change that was required they said was not enough for the $120,000 truck.
Published: January 5, 2017
tara of Medford, NJ
Source: consumeraffairs.com

Unfortunately, since the time I bought this car (end of September 2018) I h
Unfortunately, since the time I bought this car (end of September 2018) I had many issues with my new Land Rover Velar 2019. First issues were mostly electrical (screen not working, error messages while being stopped at a red light, back camera not working, etc.). I took the car in two opportunities and they explained these cars usually need software updates. I thought I should not waste my time taking the car to the dealer but did it…. I also had a weird noise with the brakes. They had to change them. Then I had to take the car for the Annual Service. They checked everything and in less than a month, my engine light was on! Took the car AGAIN and they said it was another engine software (not sure why no one update this when I took the car for my annual service?). But after taking the car 2 times, in less than a month my engine light went on AGAIN!! I was so upset and frustrated. The dealer suggested me that I contact Land Rover Customer Service for a Re-Purchase, as it’s obvious to me I have a defective car… After talking to someone for 38 minutes, she asked me many questions about my car, even if I have already paid for the car which we did, she simply said my case didn’t apply for re-purchase. She didn’t explain why or what was the criteria. Her only “solution” was for me to keep taking my car to the dealer. What type of solution is this? I asked to talk to her supervisor. She said he would call in the next 5 hours which he didn’t. He called passed the 5 hours and left a message saying I should follow this with the customer service representative, like ignoring my request of talking to him….I’m EXTREMELY DISAPPOINTED WITH LAND ROVER CUSTOMER SERVICE. My advice is: if you want a car that works and is reliable, PLEASE don’t buy this car. It’s gorgeous but it’s not reliable and customer service will not help you at all. They will just send you to the dealer and you will waste your time and money taking the car for service many times.
Published: December 17, 2019
Debora of Pleasantville, NY
Source: consumeraffairs.com

I purchased my very first Range Rover Sport this year and with less than 5
I purchased my very first Range Rover Sport this year and with less than 5 miles on it. I finally took a road trip and let than halfway to my destination remind you all highway. The car started leaking antifreeze. Im so disappointed in this car and now I have to contact my car insurance and file a ** claim. WTF!!! Sounds like poor workmanship to me.
Published: October 21, 2019
Ryan of Englewood, NJ
Source: consumeraffairs.com

I purchased a beautiful 2020 Range Rover Sport HST with red/black interior
I purchased a beautiful 2020 Range Rover Sport HST with red/black interior on 10/13/19. ON 10/25/19 I started experiencing problems. One of the display screens started to blind on and off constantly and the other two screens were scramble. I also was receiving a message saying intelligent brake system not available. The service department performed a software update and changed a part. The day I pick up my vehicle from the service department the same problems started again maybe 3 hours later. A few days later while waiting in the valet parking line the truck just turned off while I was still in drive. This happen twice. Another visits to the service department for a software update again and I was told my battery was dead; so they charged my battery. As of 1/6.2020 my vehicle is back in shop again waiting for anther display and a part because now Im receiving a message say Forward alert not available. The dealer refused to give me another vehicle and land rover customer service has not return any of my phone calls. I was given a case number and told it can take a few months for land rover to decide if they want to purchase the vehicle back.
Published: January 16, 2020
Kair of Dublin, CA
Source: consumeraffairs.com

I am an old customer of Land Rover since years and I was really satisfied w
I am an old customer of Land Rover since years and I was really satisfied with the services I got until now. An incident occurred where my car caught fire suddenly and it caused damage to my car. Thankfully, nothing happened to the passengers seated inside it, but the front part was completely damaged. The car is under warranty and has also been given for servicing on time. There was no fault with the car, but the sudden fire did take us all by surprise. Luckily, the door lock worked and the car opened and we could come out and stop the fire. I am a proud customer of Land Rover since years and this is my car of this company. I have a Range Rover sport and two Freelander 2. The car which I am talking about here is Freelander 2, which I had purchased around 2 years back. The matter has been reported to the authorized dealer, but they are little slow I guess. It would be nice if you could contact me through my mobile number or the email address provided by me or you could also give me a contact number where I can talk about this issue. Im having problems without my car and it would be nice of you if you could do it at the earliest possible. Thank you!
Published: February 27, 2012
Chirag of Kathmandu, OTHER
Source: consumeraffairs.com

I bought a 2016 Range Rover and was happy with the transaction until the fi
I bought a 2016 Range Rover and was happy with the transaction until the first time that I washed the car (3 weeks after purchase). I discovered spots on the sides of the car that actually changed the color of the paint. The spots were caused by the tire dressing that was on the USED upgraded rims which were represented as being brand new by the dealership. I know that they were used because 3 weeks after the purchase, the sales manager accidentally told me that they had 7,000 miles on them.I took the car to a detail shop and a body shop to see if they could get the spots out, and both places said that they have seen these same type of spots before. They stated that the spots came from the wrong type of tire dressing splashing up on to the paint and they can change the color of the paint to the point that you have to strip the car and repaint. It is especially noticeable on white paint (my Range Rover is white). This dealership took NO responsibility for the spots that were caused by them and Im being forced to sue them. I am extremely disappointed in Ventura Land Rover and would never recommend them to anyone. Go to the Westlake Land Rover, they will treat you fairly. I bought my previous Range Rover from them and I should have stuck with them, they were excellent.
Published: October 31, 2015
Jim of Thousand Oaks, CA
Source: consumeraffairs.com

Its my second purchase of a Range Rover. The first was excellent but the se
Its my second purchase of a Range Rover. The first was excellent but the second is junk! The car (2015 Range Rover) was fine until it went in for the second service to the Miami dealership. It had normal service plus tire rotation, balance and alignment. It took 3 days which is absurd for 4-5 hours of work. They delivered it back to me and I drove it that night. When it reached 65mph it began shaking and I mean shaking apart. How could it go in perfect and come out a mess with 12k miles? After the second attempt to repair the problem, I was told I had an out of round tire. I was very confused. I called the tire manufacturer and they were more confused than me. They said for the sequence of what had taken place thus far, it was impossible. Still no smooth ride so it went in again. I started thinking about how when I accelerate from a stop into a turn, it seems that one of the tires jerks sometimes. This began when the car was new. When I spoke to my service writer, he had the service manager ride with me and just by chance it did the jerking motion again. The manager said it was normal traction control. Why did I dismiss it so quickly? Im not the expert is the true answer. Did that cause the out of round tire? Now it jerks all the time and shakes at 65mph and higher speeds. To make a long story short, Ive used the Lemon Law of the state consumer protection laws. The dealership had another attempt to repair but it has only gotten worse. I then met with the GM who agreed it doesnt ride smooth. Get new tires and bring it in for a trade was his advice. So I did and the deal for the trade was an additional $8000 and my lease payment went up to $2100. I just stood up and walked out. Thank goodness I saved every email to corporate, which by the way was worthless. 35 emails with proof of dealership lies, the invoices of five attempts, every text message and voicemail backed up with the AT&T bills, 3 witnesses and a law degree is the backup I have. The state and I will send a message to Land Rover loud and clear.
Published: December 17, 2017
Michael of Miami Beach, FL
Source: consumeraffairs.com

I was 15 days late having the Discovery Sport serviced after one year. I wa
I was 15 days late having the Discovery Sport serviced after one year. I was charged the full cost of servicing... $601. Im not at all pleased and I will never return to lease a Land Rover or Jaguar again.
Published: November 12, 2018
James of Canada
Source: consumeraffairs.com

I have written a review before on this site but this time after 6 years of
I have written a review before on this site but this time after 6 years of being in court with Land Rover. I can now tell you everything what has happened. First I have owned 6 Range Rovers and up to the last one I bought from Lloyds Land Rover in Carlisle UK dealer. I had little or no problems with the cars. But then I bought a new sport HSE with the new Jaguar engine 3 litre. From the start this car was a lemon. After only driving less than 200 miles I had a fault when I was driving along it would pull up for no reason. The dash would light up with all kinds of failed components such as hill decent fail brake assist fail engine management fail gearbox fail just about everything.I would then ring Lloyds of Carlisle up and complain that the car has stopped again. This happened several times. I was getting sick. I had just bought this car at a cost of over 65 thousand pound of my very hard earned money. At that price you would think you would have no trouble. This was not the case.I told the garage that I wanted the car fixed so I was asked by Lloyds of Carlisle to take the car in and could I leave it for 3 days. I agreed to this. On the third day Lloyds rang me up and told me that the car was fixed and I would have no more bother with it again. This was on the Friday around 5:30 that weekend we used my wifes car as my new Range Rover had let us down so many times before.On the Monday morning I got into the Range Rover 30th November 2009. I was going to a site meeting at Lochmaben. This was the first phase of 30 houses we started for DGHP possible 5 thousand houses that was getting upgraded and I had a chance of that work. When I was driving the car just out of Lloyds of Carlisle I reached a speed of between 60 - 70 MPH. All of a sudden without warning the cars brakes activated and I came to an abrupt stop. I hit my head on the headrest. Also my left hand was pushed into the steering wheel. I did not know what had happened at all. It was so fast. At first I did think something hit me from the rear but when I gained composure nothing had hit me. The only way I could describe what happened was it was like an emergency stop. I was very angry. I rang the garage from the car and told them what had happened that I was rejecting the car. I did not want it anymore. When I got to the garage I told ** all about it. By this time my neck was hurting a bit also my left hand. Lloyds gave me a loan car and I was told that somebody would ring me later that day. I drove home rang the site gave my apologies told them what had happened that I would not be on site that day. As the day went on my neck got worse so I decided not to go in that week. I struggled on for about 8 week until my wife forced me to go to the doctors from that day. The rest was history. I was x-rayed and I was told that I had shattered my neck after 3 operations on my spine. I am now in a wheelchair and never worked from that day.I had to pay off my workers and close my company down. I lost out in a big way a contract worth tens of thousands of pounds. I tried to sort it out with Land Rover but it was a joke. I was offered 20 thousand pounds plus replacement car at no charge. To me I accepted the car but when that was delivered after about 25 miles it developed the same problem. I was so angry but when I phoned up Lloyds of Carlisle I was told that the problem had been found and had been recalled. It went in. I was told it had sensors replaced and software upgrade had been done. I sold the car soon after but that car before it had done 20 thousand miles the engine had blown up. I did not know about all the problems Jaguar Land Rover had with their cars. If I did I would not be in the condition I am today as I could not sort out some sort of compensation with them and decided to take them to court after the biggest cover up by Land Rover in court. They lied in court to win committed perjury. The judge also said to me that I was trying to besmirch the good name of a first class company. He was under the impression that nothing like I said went wrong with their product dont know if he got a new car out of it or not.All I know is that after six year it was a farce. The only problem is I dont have the money to take them to the high court in London.If there is anyone out there has similar faults with their Range Rovers give me a call or email me as if something is not done to sort out this company. Someone will be killed because of the cars they make. According to Land Rover nothing ever goes wrong with their cars? Email is ** phone is **. Feel free to call or email me. It would help. Thanks.
Published: May 10, 2015
anthony of None, BC
Source: consumeraffairs.com

I have the RR Supercharged. I purchased it in Mexico City in 2014 directly
I have the RR Supercharged. I purchased it in Mexico City in 2014 directly from the LR importer (and not any distributor) and actually has 22,585 kilometers, and I sent it to ETB Armoring company, the only company recommended by LR. This RR is in a very BAD condition due to the bad or the worst armoring assembling, everything vibrate and makes a lot a noise and the suspension is in a very bad shape. It looks like a 2 millions kilometers and not +/- 20,000 kilometers. And from the LR Company here in Mexico City NOBODY cares. I called many times. The person in Charge of Service by the name of Antonio ** and he did never care. What about the promises that is a millions kilometers SUV?! And the best service EVER? I think they meant NEVER and not ever...
Published: December 14, 2014
Alberto of Mexico Distrito Federal, Other
Source: consumeraffairs.com

We leased a Discovery Land Rover for 4 months ago, short before Covid-19. A
We leased a Discovery Land Rover for 4 months ago, short before Covid-19. After 4 months with the milage of 2000 is broken down in the down town of San Jose, Ca, a huge city, on Wednesday evening at 8:00 pm. We asked for a roadside assistant and they sent us at 12:30 am, after 4 hours, came somebody and towed the car. On Thursday, the dealer said that, We are not able to start on fixing your car until next Monday!! We do not have a car and we can not do anything until Monday. We asked the customer service to help us. They are the worst respectfulness of the customer service, weve ever seen! They told us clear: We can not help you. We do not pay for any rental car. We do not pay for a second towing to the next available dealership. We do not get you any refund etc.The other dealer in the city has availability to fix my car as soon as possible, they have also some extra car to provide me during this time. But the customer service has to pay for towing and they wont to help their customer after they sold the car!!!! If you are thing for a car, do not go to for Land rover in the U.S, because you dont get any service, after you bought the car. They are only nice, before to sell you, but they dont accept any reliability after they did. It means, they are thinking only and only on their business to make money without any respect!!!
Published: July 2, 2020
Niloufar of San Jose, CA
Source: consumeraffairs.com

Many different types that will suit everyones needs. Very versatile. Custom
Many different types that will suit everyones needs. Very versatile. Customizable which is great perfect fits for everyone. I love how it looks like a nice classic car, without being too overly ostentatious. Suitable for everyday life. You can basically build your own car which I find the most satisfying. I find that this is the most comfortable car I have gotten since its built just for me. This vehicle is very spacious, but not overly big. Holds all my family very well and we even have space left to spare. The trunk is of a decent size as well which I love. Best car I have ever owned.
Published: February 14, 2017
Kat of El Monte, CA
Source: consumeraffairs.com

Purchased Land Rover Discover 4 brand new with 8km on the clock. Attempted
Purchased Land Rover Discover 4 brand new with 8km on the clock. Attempted to drive home. Only made it 6km along the highway when the transmission failed. Land Rover were horrendous to deal with. Firstly asking if it could be driver error (it is an automatic!) then insisting on replacing the entire transmission against our wishes. Two weeks after the day of purchase and all along we refused in writing to accept the vehicle, yet Land Rover drove it to my place of employment and left it there. I had just signed up for a 5 year Lease so couldn’t get out of the contract without great financial penalty. So we were stuck with this lemon for 5 years and it has been so unreliable, the best it ever performed was when sitting on the back of a flat top tow truck. Suspension cracks, constant oil leaks, shudders at speed (really, really shudders!) breakdowns and clunking noises are all part of this heap of rubbish. Never again!
Published: April 20, 2018
Donna of Melbourne, Other
Source: consumeraffairs.com

They only offer three models. We went with the LR4 because it had the third
They only offer three models. We went with the LR4 because it had the third row but I wish it had more options for the price. I love the third row. It seats my entire family comfortably. Some third rows feel like afterthoughts and the passengers are squished in but the LR4 avoids that nicely. I also love the four wheel drive options, the cooler in the center console, and the automatics wipers. But I wish they offered DVD screens in the backseat. Also, Land Rover doesnt offer as many upgrades and personalizations as other luxury car brands but what they do offer is top of the line. The leather seats are better than other car brand leather seats.
Published: January 27, 2017
Megan of Concord, NH
Source: consumeraffairs.com

Range Land Rover in Cardiff this morning and asked to speak to the salesman
Range Land Rover in Cardiff this morning and asked to speak to the salesman who dealt with me as I am awaiting on a part that came off my Range Rover SVR. Was told the salesman was busy and would call me back, had no response for a couple of hours and decided to call back and this time I was told by the same receptionist that the salesman I wanted to talk to has a day off??? I queried this with the receptionist that why was I told he was in and busy and now been told that he is not in work? She could not reply to this. I had ordered that part with them over a month ago and was advised by the salesman that this would take about a week to come and be painted, etc. etc.I feel like I am being fobbed off by the dealership and I truly wish that I was fobbed off before I parted with my £109,000.00 for the vehicle I purchased from them last year as then I wouldve gone and sourced another high end vehicle from another dealership. Reading the comments on here it seems that this is normal practice for this brand of dealership. Customer service is out of the door once they have had your money.
Published: April 11, 2018
Zahid of Aberdare, Other
Source: consumeraffairs.com

Unfortunately I was blind with the manufactory believing was an excellent,
Unfortunately I was blind with the manufactory believing was an excellent, but let me tell you its all problems like a regular manufacturer. The first day before signing the paperwork at dealership, walking around the car I notice left led light was off. Guess what, A FUSE they said... hmm brand new car and fuse blow out... ok... 3 weeks after now my remote keyless wont work... Guess what is common on these HIGH END VEHICLES that the computer or keys go flat. I thought buying $57.000 car was a worry-free, no headaches, like regular manufacturers. Oh, and dont expect 5-star customer service when you have problems, they are like a regular Ford, Chevy, dealership same level.
Published: January 29, 2016
robert of Pembroke Pines, FL
Source: consumeraffairs.com

I have had my vehicle for about a year and have only been able to drive it
I have had my vehicle for about a year and have only been able to drive it a little over 8 months due to the incompetent services rendered. Today (Mar 2nd 2017) I received my vehicle after 2 1/2 months (Dec 16 2016) of it being in the shop for the third time and it was delivered with a broken windshield window. The service manager was notified and informed the tow truck driver to still drop off the vehicle; not to mention the RANGE ROVER road assistance crashing the vehicle into my garage on one of these three occasions.Dealings with the RANGE ROVER BRAND has given me a negative image of them and how they treat their customers. Nothing has been resolved after over a year with dealing with RANGE ROVER Customer Service and RANGE ROVER USA and now they have forced me to look into the Lemon Act for my State. BUYERS BEWARE!!!
Published: March 3, 2017
Quinlan of Leesville, LA
Source: consumeraffairs.com

Received new Range Rover HSE Diesel on December 26th, 2019. Took it to deal
Received new Range Rover HSE Diesel on December 26th, 2019. Took it to dealership in February with only 4,000 miles because brakes began to vibrate and thump. Four months later and after speaking to five different people, Ive now been referred to a Regional Manager. I have been consistently told that there are no rotors and brake pads in stock. What? How could this be when they continue to produce new vehicles. The brakes now vibrate so violently that I dont feel safe, but JLR says its not a problem. Additionally, while my RR Diesel was extremely quiet when I purchased it, it began to sound like your typical tractor-trailer about the same time the brakes went bad. The dealer told me there was an additive for diesel engines as this was a known problem for vehicles operating in higher altitudes. I live at 7,000, so I accepted this answer. However, they apparently dont have the additive because this issue is still awaiting resolution as well. My wife also drives a RR HSE, but Id have to say we are done with JLR.
Published: June 21, 2019
Brent of Incline Village, NV
Source: consumeraffairs.com

I bought my 3rd Land Rover in 2017 after a long hiatus (after issues in 199
I bought my 3rd Land Rover in 2017 after a long hiatus (after issues in 1998/2003). Almost immediately the infotainment screen began blacking out and rebooting all the time. It took 3 days for them to update this, it worked a bit better but it was not perfect. Whenever I called in for service, they would ask me if I was SURE I wanted to get it fixed (like, are you SURE you want to wait for how long its going to take us) because they dont have loaner cars, and the technicians are slow to get to issues. This was April 2017. Forward to December. I am driving out of my neighborhood (I am at 5500 altitude) and I accelerate aggressively to get around an 18 wheeler as I am getting into high speed traffic coming down the mountain. My accelerator pulls from my foot, is flush with the floor, and tips at 85 mph with the RPM gauge redlining at 8000. The car is wobbling and shaking, I have zero control of it. I press the brake several times pretty hard/gentle and it finally pops out. I never drove the car again. (Note, the service person had the audacity to ask if I was sure I wasnt accidentally driving with both feet. Right. 1st gear at 8000 RPM. With my right foot on the brake. Yeah). Car was towed back to the dealership where I got it, 500 miles away, they offered me a decent trade amount, I trade up to a Supercharged regular Range Rover, with a hefty price tag. They put this car above back out on the lot for sale a few days later. The new car has issues almost immediately. The steering wheel jerking into left and right lanes at high speeds out of the blue. Techs said, Oh disable your lane assist. So I did that, no help. I almost was jerked into an 18 wheeler on a curve on a highway in the rain the next day going 65mph. Then they say, Oh, disable your blind spot warning. I did this as well. Of no help. I go in and uncheck the driver assist for both options, and it seems to help some. Then of course the black screen starts its visits, rebooting in the middle of driving or not coming on at all. Bluetooth calls dropping. The gear shift dial sticking (cant D to R or R to D or P) and with the computer rebooting randomly, coming back on during driving, all the cameras go nuts and start making sounds all over the place until it realizes that the car is actually DRIVING now, not trying to park. The dealership refunded my money for this one. I am forever grateful for that, they did step up. They did imply that LRs were more for appeal and looks and status than reliability and dependability. They say, its a great car if you are ok with being in the shop, even better to live near one. I got a GMC Yukon Denali yesterday. Its amazing, and my breakup with Land Rover is complete. The accelerator incident was one of the scariest events of my life. I am not a panicky person, but I had nightmares for weeks after that one.
Published: February 6, 2018
Tracey of Reno, NV
Source: consumeraffairs.com

I am contacting you as I am at my wits end and are asking for your help as
I am contacting you as I am at my wits end and are asking for your help as a last resort. I hope by approaching the press with my story, it will highlight the issues of safety, quality and customer service which my elderly Father has faced from Jaguar Land Rover. Before I begin to list the problems, of which there are many, I wish to highlight that through research this is not an isolated incident and the vehicle is, I believe a major health and safety hazard. I also wish to point out he is in no way looking for any recompense from them, he knows better than to think he could. I purely wish to highlight their inadequacies so hopefully other people don’t suffer as he has. I will now list chronologically all the issues he has suffered.After 8000 miles the trouble began. Whilst in Solihull the car came to a halt on a main road with no warning. The police came as we were causing an obstruction and he had to pay to have the vehicle towed home and for taxis for his son and daughter to get home who were in the car at the time. Costing nearly £180. An Engineer took the car to a Land Rover dealership in Erdington. Diagnosis, the gear box had gone. It took 9 weeks after the diagnosis for them to order the part and a further 3 weeks to fix it. He was given a courtesy car to use whilst it was being repaired. He specified he needed a tow bar to use for his holidays to take his caravan with him. They provided him a Toyota Hilux with a cab on the back like a building contractor would use. He refused the car as it was completely unsuitable for a family holiday. He then had to pay for train tickets to take his family to Devon.A Lady from Head office said they would compensate him, however it never came to fruition and also the car he didn’t want was left sitting on his drive for 3 more weeks. A representative from Land Rover contacted my Father to inform him the they had supplied him with the wrong log book, for a cheaper model of car. He had to have his insurance amended which cost him £40. Whilst driving down the road the tailgate opened on its own and he had to perform an emergency stop. Next the gear box developed a leak and the tailgate began to rub against the bumper when closing. Which was damaging the bumper. Returned vehicle to garage and they told him “the tailgate hasn’t dropped, the bumper has lifted up”. Which was completely absurd. They had the car in 3 times to fix the tailgate unsuccessfully, still adamant it was a problem with the bumper not the tailgate.He eventually took it independently to a Mercedes Garage who looked at it and saw the tailgate was 10mm lower than it should be. He returned it to Land Rover who then agreed it was the tailgate at fault. After agreeing the tailgate and bumper needed replacing because they were damaged and faulty they took the vehicle back in. They had the car for another 4 weeks to replace the 2 items. When he went to collect it upon completion of the work., he noticed something didn’t look correct. After some heated discussion with their engineers, they conceded they had forgotten to put the bolts in the apron below the bumper which was just resting on and not actually attached.Finally got the car home and everything was allegedly fixed. At this stage the car had been in the garage for nearly 4 months. Then, the tailgate dropped again. He took it to a different dealership in Darlaston, who ‘fixed it’ and returned it but said they never had time to valet it but would send someone to valet it at his house. No one ever came, and on inspection it appeared the boot and bonnet had never even been opened. Again he took it back to Erdington for them to fix, again they said they had but the problem persisted. Another complaint he had was the rangefinder being wildly inaccurate. When he explained that it needed calibrating, their response was “well can’t you just do without it.” While taking the car through an automatic car wash one of the panels on the door fell off. They are only held on by press studs and can actually just pulled off.Car was now leaking oil heavily and needed to go back in again. He was told to drive it to the garage but refused as the engine was completely dry of oil. So they had to send the RAC to take the vehicle to the garage as engine would have seized. He refused to send the car back to the Erdington dealership as he didn’t trust them to fix the car. The car, now at Solihull, now needed the tailgate fixing again, the headlining in the interior had come down and needed reattaching and the gasket on the gear box had gone and needed replacing. All in approx. 2 weeks to get parts and fix they said. He received a phone call at 7 pm on the night from an unknown number in High Wycombe who told him they were a private firm who were going to give him a courtesy car, but they wanted bank details and card details and to withhold a security deposit of £500 for the vehicle.When he refused to hand over his bank details to someone he doesn’t know they hung up and he was never offered another courtesy car even though the vehicle had warranty on it still. Didn’t get the car back for over a month, during which time he had no courtesy car and had to rely on taxis and public transport. During one of the many repairs done to the tailgate, one of their engineers didn’t attach the terminals to the secondary battery properly, causing them to arc and melt the terminal. This was very dangerous and again, needed replacing. The oil leak has damaged his drive and his daughters. Was forced to have them professionally cleaned. When he complained they said he would be compensated for it, but the best they offered him was a free service, although he had already paid for services for the first 5 years.He has had several customer services people from Land Rover, but can never get hold of them again and they just pass the buck on to the next one. One of them who was supposed to be his point of contact didn’t even know which dealership his car was at being repaired. Genuinely the worst customer service you could imagine from what is regarded as one of the most prestigious car companies in the country. He paid for the Car upfront at a price of nearly £51000, in 2014, and it has spent nearly 7 months in the garage. It’s still only done 20000 miles. He was left without a courtesy car for 7 weeks, with nothing but empty promises of compensation, other than an extra years warranty. He is now ultimately too scared to drive the car a long distance, but feels it irresponsible to sell it to someone else as it could cause them harm.
Published: October 28, 2017
jon of Birmingham, Other
Source: consumeraffairs.com

While driving home on a very cold night, the seat heater in our 2003 Discov
While driving home on a very cold night, the seat heater in our 2003 Discovery burned a hole in the drivers side heater. Research shows that this is not the first time that this has happened to Discovery owners. We bought the car new and I loved it until now. I called the Land Rover National Headquarters and was told that they would look into it.
Published: January 20, 2012
Patricia of Kila, MT
Source: consumeraffairs.com

Bought a new 2012 Evoque in August if 2013. Early on had a bunch of minor i
Bought a new 2012 Evoque in August if 2013. Early on had a bunch of minor issues (pillar molding making noise at speed, headlight issues, etc.), but loved the car beyond all that (Colima Lime, just the color alone made me smile). About 2 months ago, at 82,000 miles, the engine cut out and could not get it restarted. Thought it was a battery issue and had it towed to a mechanic friend of mine. Within an hour he told me that it was a failed timing chain and that a new engine would be needed. I contacted Land Rover to see if they would cover this even though we were out of warranty. I was instructed to take the car to the closest dealership for inspection before they would even consider the case. It took 5 weeks for them to diagnose the problem as a broken timing chain, but still could not tell me the cause. I provided LR with all the maintenance records. Another 2 weeks went by and they declined to help. When I asked why, I was told that I did not maintain brand loyalty by getting oil changes elsewhere. That has got to be the lamest excuse I have ever heard. It was never a money issue because I always used the highest quality synthetic oils and did oil changes about every 10K miles vs. the recommended 15K. The nearest dealership is an hour away and it’s not always practical to go there. Besides, I have had many vehicles with 100K+ miles on them and did oil changes at the most convenient place, rather than the dealership...never a problem. I am now stuck with having to pay almost $16K for a new engine and the gentleman who declined financial assistance is not willing to even speak with me to give me a better explanation than oil changes not at LR. From reading all these reviews, there does seem to be an issue with the Evoque engine, as they tend to fail right about the mileage mine failed. And from what I read, some of these people even serviced the car exclusively at LR, so it’s not the aftermarket oil & filter BS. Its not even the money that gets me upset, it’s the complete lack of customer service. I mean, it’s $16K...thats the cost of a new car. Couldnt someone take a few minutes to call and explain why they arent willing to help. I am not giving up...gonna try to reach as high as I can, maybe even the company president, or just go screaming to the media...who knows. If anyone has had luck getting to some higher-up, please contact me. Perhaps as one of the posters said, might be time for a class action lawsuit. The bottom line is that they lost a customer. We were about to buy a Range Rover Sport, but thats not happening now. I should have known better to start with. Land Rovers have always had a reputation for being a beautiful car which was extremely poorly built.
Published: December 3, 2018
Alex of Fontana, CA
Source: consumeraffairs.com

In January 2012, we experienced a blow out on front driver side of our 2008
In January 2012, we experienced a blow out on front driver side of our 2008 Black Range Rover, which tore up the wiring harness that was above the wheel well. Land Rover was unable to secure parts to fix the vehicle, namely the wiring harness, for seven months. During the seven months they had the vehicle, they had told us they would take care our financial costs to rent a vehicle during this time due to them not being able to loan us a car from the dealership. They have now refused to help with any of the $3,944 worth of expenses we incurred from renting another vehicle to drive during that seven months. They have been terrible to deal with and are liars. After dozens of emails and phone calls to them during these seven months confirming that they would reimburse the charges after the vehicle was fixed, they have basically now said they cant do anything for us. I will never ever purchase another Land Rover. Our insurance paid out over $18,000 to them to repair the vehicle and they still treat their customers unfairly. We couldnt be any more disappointed in this establishment - not only disappointment in their ability to secure parts in a timely fashion but also in their unfair treatment of customers. This is the first review I have ever written so you know the magnitude of our disappointment.
Published: September 5, 2012
Glenn of Kingwood, TX
Source: consumeraffairs.com

The electrical system and suspension bags goes off while driving. This incl
The electrical system and suspension bags goes off while driving. This includes all electrical indicators (low coolant, HDC fault, cruise control, parking brake, fog lamp, check engine, seat belts, oil pressure, battery, air bags deploy, high beam indicator, and emergency flasher, suspension bags inflate and deflate). Brought it to Land Rover January 2014 and service advisor said everything was fine. Took it back on February 2014 with the same problem and when he turned on the ignition, the problems above occurred. We have been in contact almost on a weekly basis for an update. To date, they still have the car. He thinks it might be the instrumental panel on the dash board but is only 70% sure. To replace that, it would cost us $1,400.00. If the problem continues, then bring it back for another diagnostic evaluation. It is unfair for us to pay for something that they are not certain will fix the problem and will not be refunded if the same problem occur but said if it does, then to bring it back for another diagnostic evaluation. At our expense? Is this fair? Is this a defective item on the 2006 LR3?
Published: April 3, 2014
Richard/Cecilia "Sally" of Mililani, HI
Source: consumeraffairs.com

In my last night traveling in TX I was packing my Range Rover EVOQUE. I was
In my last night traveling in TX I was packing my Range Rover EVOQUE. I was carrying a case of water and I tried opening the back door of the vehicle using my leg since this vehicle has a sensor that will open the door passing the leg on the corner. As I tried opening I felt like if someone touch me with a super hot object. I looked down and didnt see much at first but the next day I had a big bubble in my leg filled with liquid. It looks horrible now. I feel like I have been marked for life :(. I want awareness for owners, this could be really dangerous. Does anyone know how can I put a complaint?
Published: July 22, 2016
Jannely of Upland, CA
Source: consumeraffairs.com

I bought the new Land Rover Disco in June 2018 and it has been at the deale
I bought the new Land Rover Disco in June 2018 and it has been at the dealership for more than half the time of my ownership. This is my first JLR vehicle and very disappointed. Issue with Diesel engine jerking and acts like it is stalling every morning after cold start for almost a minute - it will not let me accelerate. Big safety issue. Then there is the Infotainment system - it just hangs and the rearview camera is choppy initially - objects suddenly appear dangerously close when the camera refreshes.Dropped it off at dealer to get these issues checked - they took 1 month to supposedly resolve the issues - however they found the windshield to be leaking (on a 4 month old car). This took almost 1.5 months to arrive (heated windshield) from UK. After installing it, they found none of the electronics will power on - apparently water damage was found in both electronic controllers and they are currently replacing them. After 3.5 months I still did not get my vehicle back. With the water damage I am seriously concerned about mold and breathing it continuously through the AC system. Its a safety hazard. This is ridiculous and just bad quality control. Its a Safety and Health Hazard. JLR needs to ditch the buggy infotainment system - at some point a good business needs to realize when to cut the losses and switch to a different option.
Published: February 21, 2019
Av of Brookfield, WI
Source: consumeraffairs.com

Land Rover offers comfy models that ride good and get you where youre going
Land Rover offers comfy models that ride good and get you where youre going safely and comfortably. It has really sharp nice lines and groovy interior. Its pretty and has some nice stuff. Its also high tech and has lots to like about it.
Published: March 22, 2017
James of Cookeville, TN
Source: consumeraffairs.com

The drive shaft rusted/disintegrated at 75,000 miles, leaving us stranded i
The drive shaft rusted/disintegrated at 75,000 miles, leaving us stranded in the roadway. The Land Rover N.A. is caustic and rude, and refuses to assist in repair or payment. Local dealer has never responded or acknowledged. The repair cost $9,000.
Published: December 15, 2011
Charles of Birmingham, AL
Source: consumeraffairs.com

Land Rover LR3 Defective Suspension Compressor - Diagnostics showed origina
Land Rover LR3 Defective Suspension Compressor - Diagnostics showed original part was redesigned and suggested replacement. Contacted Land Rover. They would not replace as it was out of warranty. I told them it was not a defective part, it was a part they engineered wrong which is why the diagnostic showed that part was to be replaced with updated part. After writing, calling, etc I gave up. So I had to have local repair shop replace as the closest LR dealer was 3.5 hrs away, so 7 hrs round trip, plus two nights hotel as they said they needed 2 days. Local repair shop cost was $1,300.00 using Land Rovers updated part (dealer wanted $1,600). Land Rover does not stand by their product. Yes, vehicle was out of warranty, however, I have since learned that others have had the same problem. When I spoke with their dealer, they stated, yes they have had to replace many of these. So if you buy a Land Rover, and they have a known part that will fail eventually due to their poor engineering, you better hope it fails in warranty period.
Published: August 21, 2014
Harry of Tallahassee, FL
Source: consumeraffairs.com

Although the infotainment system is a beautiful look to my RR; the software
Although the infotainment system is a beautiful look to my RR; the software is terrible. Ive had repeated (documented) issues. It has been serviced to correct this problem. Software updates always. Ive reached out to Land Rover USA - Current Case # **. Ive also sent discrete messages through Facebook and Twitter. Im trying to handle this issue through Land Rover (LR) with decency. I sent LR videos of the issues with this vehicle as well, but they have not responded. The vehicle is beautiful; whereas it is the most comfortable ride but it is an $115k piece of technological crap. Currently, my key fobs arent working - yes, after servicing. I am considering delivering this vehicle back to the nearest dealership and walking away from the problems.
Published: January 30, 2020
ALBERT of Fountain, FL
Source: consumeraffairs.com

Love at first sight, beautiful, clean, no rust, interior spotless. Finally
Love at first sight, beautiful, clean, no rust, interior spotless. Finally no more horror driving in winter every winter option on this HSE. Did not even think of no warranty too beautiful to care, that is where they get us, you just fall in love with the white soft leather, the heated seats, the beauty makes you forget about gas mileage and cost of ownership.Driving home could not be happier, until the death grade hill in the mountains. Gave her a little gas to get up the grade with complete confidence in vehicle. All of us have been sucked in by the allure of this vehicle, the strength, the false sense of security this piece of ** lulls you into as the smoke comes billowing out the exhaust as the engine blows out its ring seals in catastrophic fashion. Horrifying noises as every system drowns in a bath of oil as the piston rings blow out, intake and breather choking in oil blowing white smoke like the cooling tower at a nuclear reactor. I am driving on fire. I am going to burn to death on the way home from the dealer. ** me Im gonna burn.The divorce seems inevitable, every dollar spent now turns triple, time means nothing as the machining and valve job and honing and intake and parts overnighted from parts of Germany that you cannot pronounce. Taking apart this 4.4 has taught me that they are made to break, from the plastic timing guides to the fixtures needed to time the engine properly. I feel everyones pain. It took a month of nonstop work and a neverending line of delivery trucks with small packages of valves, rings and every part and o ring I could sign for. Of course my girl wanted me dead surrounded by cranes engine stands and jacks. My self hatred had reached a new level, no food, no talk just that piece of ** rover. I cannot say how much it cost because suicide is the only cure for what this vehicle has cost me.My heart goes out for everyone who took rover for strength. If you do not have a friend with a degree in mechanical (me) or a huge ungodly amount of money to throw at The lying ** called dealers do not fall in love with the ** named rover, walk away, run away, shoot yourself first, the medical bills for a stroke are cheaper than what it costs to keep this thing running, it will squeeze every last breath from you and then demand more....I wish I could listen to my own words, rover will always be my only girl. Please help me I love her so...
Published: May 22, 2014
Bobbie of Wkwkwe , CO
Source: consumeraffairs.com

The variety of cars I browsed was overwhelming. There was so much to choose
The variety of cars I browsed was overwhelming. There was so much to choose from, and they each were very affordable and tailored to my needs. I had a hard time choosing which to get. The Land Rover that I ended up buying was a very beautiful car. It was sleek, shiny and not too big but was well equipped in the passenger capacity. It could easily fit six grown adults very comfortably and it was guaranteed a safe choice. Also, Its features were all wonderful. It included a gps, radio and state of the art car alarm. It had features implemented so that I was able to add some of my electronic devices which include my iPod and satellite radio.
Published: January 28, 2017
Jennifer of Houston, TX
Source: consumeraffairs.com

I ordered a new 2017 Range Rover Sport. I waited over four months to have w
I ordered a new 2017 Range Rover Sport. I waited over four months to have what I thought was the car of my dreams to be built. The day after I took delivery, I was back at the dealership because the navigation didn’t work. My car has been into the service department 7 times. Initially, the car would alarm when getting into it, saying the car was not put in Park. I took pictures to show the car was in park each time, but would sound off when I would get back into the vehicle. This was ultimately resolved with what they said was a software update. I have an iPhone 7 that works all the time, including with my 2008 BMW. The phone does not consistently connect to the Bluetooth. A call will go out or come in, but neither person can hear the person on the other end of the line. The navigation does not connect. My last time in, I was told it might be my phone. There was nothing they could do. Software was up to date. This was after the entire Infosystem has been replace for the phone not working, the media not working, the navigation not working, and the entire screen going black for no reason at all. After contacting Apple, they confirmed my phone is not the issue. After countless trips to the service department without resolution, I requested Land Rover buy back the car. Even though they have at least 6 service records, they replied they have looked into it, and my car does not qualify, without a real explanation. I have now submitted my complaint to the BBB. I cannot imagine a luxury 2017 vehicle is not compatible with a phone that’s a year or so old. It works perfectly fine in every other circumstance, including the Bluetooth in other vehicles.
Published: November 6, 2017
Mandie of Sparks, NV
Source: consumeraffairs.com

I really enjoy SUVs and thats why I went to Land Rover in the first place.
I really enjoy SUVs and thats why I went to Land Rover in the first place. To get a nice, big reliable SUV. My SUV is the color black and it has a very sleek color. It is quite large but not too large that it is difficult to park. It is also very boxy but not in an ugly way. Overall I think the car looks great. The SUV can fit 8 people and still has room for bags, suitcases, grocery and JUST more leg room in general which makes it more comfortable for the passenger.
Published: February 6, 2017
Kayla of Syracuse, NY
Source: consumeraffairs.com

I bought a Range Rover Sport several months ago. 24 hours after my purchase
I bought a Range Rover Sport several months ago. 24 hours after my purchase while on a family trip, I started experiencing software issues. The radio, internet, several areas of the dashboard went blank and no Bluetooth connectivity. The answer was to do a software update at the dealership once I returned. The local dealership has been very nice and supportive applying these updates now monthly, but now we have given up. Since these updates would correct the problem for about 24 hours, it was not worth the time or effort. It is a product issue.My issues are now daily and extremely frustrating. The dealership helped me as much as they could and had to refer me to their Customer Support folks out of NJ. I hope you NEVER have to interact with the team out of NJ. The Range Rover team out of NJ are the worst support team that I have ever experienced. They denied further assisting me and basically stated by email that I need to wait for a new update to resolve my issue. There is no ETA on this issue being resolved. No call back to discuss this over the phone. I have multiple emails and calls into my rep. trying to further discuss my issues over the phone. I have been very patient and nice, but now I am done and now sharing this experience with others PRIOR to their purchase or support others out there with the same situation.
Published: December 27, 2018
Chanda of San Antonio, TX
Source: consumeraffairs.com

The brakes wear warning came on at 27100 km. I drive mostly highway and I a
The brakes wear warning came on at 27100 km. I drive mostly highway and I am very light on the brakes, so when I saw the warning I ignored and thought it is false alarm. A week later, light disappeared. Drove for another week, warning brake light came on again. Kept driving, but the light stayed on. By that time I had 28000 km, so I decided to take it to my local garage and let him check the brakes.I was told that the rear brake pads are completely gone and rotors were rusted, so I asked if this is normal and mechanic answer was NO WAY. He explained that the front brakes do most of the work and to have rear brakes completely worn out is extremely unusual. He went on to say that they must have been faulty brakes. I called the dealer which is Thornhill Land Rover and talked to the service manager Sandro who told me that this is normal and depends on my style of driving, in other words SOL.I called Land Rover Canada after spending 20 min on the phone with some dim light lady. She decided after consulting with someone else that it is wear and there is nothing they can do for me. So I am sorry to say that after driving BMW for 15 years switching to Land Rover Discovery 2016 was the biggest mistake. My previous BMW all of them I drove to 65000 km and never replaced or seen brake lights come on. For all of you who are thinking or considering buying this car save your money and headache and stay away. Its a lemon and neither the company nor the dealers care.
Published: October 4, 2017
Michel of King City, ON
Source: consumeraffairs.com

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