My hitch was inspected by a jeep dealer in peebles, ohio... it was very rusty. Later in day, I tried to hitch a small boat to the hitch, and it folded to the ground. When I told the inspecting dealer, he said the only criteria was measured how far from gas tank, hitch protects it, no strength. Called Jeep, no help.

The Jeep was purchased in Utah where I have had nothing but problems from the beginning. It started with bad tire pressure sensor, then rear plastic window cracked, which is cracking again. Then a water leak started on soft top, which I have been to the dealer at least six times for them to replace seals and it still leaks worse today. Then the complete clutch and clutch release bearing went bad at 20,000 miles, which started to make noise again two months later and is going out again. Then the A/C didnt work, half doors flex out a half inch while driving on the freeway. They said it is normal. Then the front end rattles, the tailgate rattles loud and the traction control goes off for no reason on dry pavement, which makes the gas pedal unresponsive. It happened five times, then it knocks and pings abnormally, burns a quart of oil every 3000 miles. The brake pedal clicks, then the rear brake pads completely wear out while the same time, the front brake pads have no wear at all. Then the zipper on the window doesnt work, stereo speakers make loud popping noise. Most of all these defects still are happening. The answer I got from traction control malfunction was lifes a risk. The answer I got for the front end noise was turn your radio up. I have never had such a bad experience with a vehicle or unprofessional dealers in my life. I also want to mention how much of my time is spent at the dealer trying to get them to help me. I bought this vehicle brand new and I feel like I have been robbed.

My 2006 Jeep Liberty (standard) has had all four windows changed. It needed a new steering column because of a part built into the column to recognize the key (wouldnt start). Also, it needed a new transfer case, and the back window leaks into the vehicle. The shifting lever kept coming out when operating the vehicle. The jack for changing tires doesnt lift the car up high enough to change the tire.Jeep dealer said that there was nothing wrong with the windows until they finally recalled them. I had to duct tape them up so they wouldnt fall into the frame. There was no point in locking the vehicle when all we had to do was push the window down! My windows are beginning to sound just like they did when I had to have them all replaced the last time because the glass would fall into the door frame.I had to get a steering column from eBay because we were told by the dealer that they were on triple back order throughout the whole United States! I also had to replace the transfer case when it blew apart in my driveway trying to move it after a heavy snow to get the driveway plowed. I havent even tried to fix the leak in the back window yet. I had to get stack wood under the jack until it could lift the car up enough to change the tire. Whats next? A five years old without off road driving and it is falling apart. Not cool.

Great vehicle, has had very few maintenance issues. I have owned three Jeeps and have had terrific experiences with each. The cars have been reliable, durable and gotten me through plenty of varied weather and terrain with no issues. I would definitely recommend Jeeps to anyone looking for a reasonably priced trustworthy SUV.

I bought this 2006 Jeep Liberty Limited new in January 2007. On March 19, 2010, the drivers rear power window regulator broke and the window will not go up. I brought it to the dealer to have it fixed. Luckily, I have extended warranty and just paid a $50 deductible. Today, Feb. 19, 2013, the drivers rear power window regulator broke again and luckily the extended warranty is still good until January 2014. I have to pay another $50 deductible. Even the service advisor said the Jeep 2006 Liberty do have a lot of people having problem with the rear window regulator.Based on this history with this Jeep Liberty model year having problem with the rear window regulator again and again on so many owners that bought this Jeep Liberty model, it should be a manufacture defect and it should be recalled. If I did not have extended warranty, it would have cost me $250 to have it fixed. Who knows how many times the power window regulator will break down for years to come?

I am writing seeking help. I have failed to receive any acceptable resolution to my problem. Please see below my submission to the NHTSA. Please contact me at any time so we can reach a quick and mutual resolution.The rear window regulators in the 06 Jeep Liberty are failing at an alarming rate. Ours has had both break once and the drives side twice now. I have contacted Jeep with my frustrations with zero help. There are countless claims online, with friends, acquaintances, and even my local jeep dealer (Easton, MD) that all support that this is not an isolated issue.I have again been told that there will be no recall because this is not a safety issue. I disagree strongly! When driving down the highway and the window regulator fails, the window drops. What happens if there is something leaning up against the window, a child in that seat, a pet? The risks are huge to the safety of the vehicle occupants and others on the road should something fall out.The other thing that is very alarming is that everything is beginning to present itself at a similar time for the vehicles showing signs of the problem. Jeep claims it is due to plastic parts failing due to not enough use? This makes no sense. The rear window has no support and falls inside the window. It is currently held up with packing tape.To support my claim that this is an issue affecting a large number of people and clearly not an isolated issue, please see the web sites listed below.

I bought a Jeep Commander three years ago at this dealership. While it had a current inspection, the tires needed to be replaced immediately. The airbag light has been on since I bought the car. The heating system (and cooling) does not shut off. I was told when I bought it that the heating system was fine.There are no lights on the dash for the heating/cooling system. Now the transmission is acting up. The tack will go very high as it gets stuck in low gear. When I stop the car, turn it off and back on, it somehow must reset itself. My window controls on the driver side door no longer work in the front of the car. The seats are all badly stained. I have had this to a dealer in Warren, PA for repairs, but they have been unable to find the problems. Now, of course, my extended warranty is up and I do not have the funds to purchase another one. This car is a money pit. I love how it drives, but now Im stuck with an unreliable vehicle that I still owe $14,000 on.

I bought a used 2007 Jeep Compass from a private party and a few moths later with only 47000 miles the transmission started making a whining noise. I brought it to a Dodge Chrysler dealer and they told me it needed a new transmission at a cost of $3840. I complained to the dealer and spoke with Chrysler customer service and they wouldnt help out with the cost. A transmission shouldnt fail in only 47,000 miles. Research shows lots of issues with the CVT transmission failing with the Jeep Compass. Dont buy a Jeep. They dont stand by their product.

While backing out of my usual parking space at the usual cautious pace, as I placed my foot on the brake, the Jeep (V8) suddenly chirped all four tires. Fortunately, I reacted by undoing what I just did, removed brake pressure (scary), then moved my foot left back onto the brake and stopped the vehicle. So, Ive advised my wife to not drive the Jeep, and if any car suddenly accelerates, remove your foot and quickly replace it properly on the brake. Also, I advised her to slap the shifter into neutral and turn off the key. Remember, the Audi story years ago (we had one). The same situation happened. I got my foot partly on both the brake and accelerator and it chirped the front tires. In both cases when accelerating, there is less vacuum pressure due to the wide open throttle, so brake force is reduced, requiring many more pounds of force to stop. So, we need to remind our families that its easy to do, and be ready to in due what you just did. By the way, now my Jeep lift gate is dented from car wash guys pushing the car from the wash line.

Simply - I love my jeep. Bought this 06 in 2011, but have never been happier w/ a vehicle before. Ive owned a few, even classics. But my jeep can go anywhere, has the power, turning capabilities, comfort and design as well as the stereo system is awesome. My dogs even love it!!! I love my Commander!!

I have a 2006 jeep commander. I bought it 2 years old from dealership. I am experiencing a problem. When I go through the smallest of puddles, my belt must slip and I lose my ability to steer properly. Like having to power steering. I have brought it to my mechanic and have now brought it to jeep. No one not even jeep knows how to fix this. There has been references made to an undercarriage shield, yet jeep says my car doesnt have one made for it. The service department told me to avoid going through puddles at all costs. Do you know how impossible that is when it rains. So I have a Jeep Commander and I cant go through puddles.

2015 Jeep Patriot Sport 11,600 Miles - I purchased a Jeep Patriot brand new in 7/2015. Today I take it for a oil change and the transmission is leaking where it connects to the engine. I was told the tranny has to be replaced but they cannot tell me when it will be fixed. Chrysler and the dealership refuse to provide a loaner. All their customer service people say is I understand your frustration and then say I just have to wait. I was supposed to go on a family prepaid, non-refundable vacation tomorrow. GREAT customer service Jeep. Im sure glad I bought such a reliable, brand new vehicle that you back so well!! What a joke!!!

I have a 2006 Jeep Liberty and about a year and a half ago my window came crashing down suddenly. After taking it to the dealer I found out that the motor was broken and the window regulator was cracked which I was told holds the window in place. Just last month the same window I had replaced came crashing down again. I had the regulator replaced again. Now today the other rear window has come crashing down. I have filed a complaint on the safety of the windows and I believe a recall should be made. These parts are $300 each and every time they need to be replaced. I believe everyone who is having the same issue should be making a claim.

2012 Jeep Liberty automatic transmission has a loud clunk when up-shifting or down-shifting. It sounds like its coming from transmission or drive shaft u-joint. I took it to the dealership and the technician replicated the problem on the Jeep as well as another Jeep on their lot. The dealership contacted Chrysler and was told that Chrysler was aware of the problem, but has no fix or repair to correct it. They stated that it may be a software problem with the transmission control module(?). This has happened ever since the Jeep was new and it now has 5,000 miles on it. One of these days, the transmission and/or drive shaft is going to being lying on the road. And, all this time, Chrysler admits that they have a problem!

I want to start off by saying that I come from a family of multiple Jeep owners (husband, mom, dad, brother, mother-in-law, etc.) as we all love Jeep. More so, I was looking forward to purchasing a second vehicle for myself (of course a Jeep) because they have been reliable cars, or so I thought, and I had faith in the Jeep Company. That was until my unfortunate and super expensive experience that has kickstarted my 2021 year. While driving back home shortly after New Year’s Day, my 2015 Jeep Grand Cherokee with only 66K miles, suddenly decided not to turn back on after stopping for gas. Fortunately, I was able to tow it to the nearest Jeep dealership, where I only go to for car service. Since it was the holidays, there was a delay in my cars diagnostic. After 4 days of being at the Jeep dealership, I was finally informed that my fuel pump and wiring had to be replaced for about $1,500 plus tax because nothing that needed repair was covered under warranty. Now, lets add $1,500 plus tax to the total cost that I have been incurring with rental car, stay, food, etc. since my 2015 Jeep, with only 66k miles, stopped working while I was 4 hours away from home. I decided to call the Jeep warranty customer care to get clarification on what is covered in my warranty. After speaking with several customer care agents, they all shared that my fuel pump is covered under the manufacturer’s warranty for up to 7 years or 100K miles, which conflicted with what the Jeep dealership shared. Additionally, I was told that I had trip interruption protection for up to 100K, which would help with all the costs I was incurring being 4 hours away from home. Unfortunately, the Jeep car dealership and the Jeep warranty customer care were not agreeing, which caused additional delays in my car getting fixed. After speaking with various customer care numbers for 2 days that were being provided to me by each representative, it was finally confirmed that my 2015 Jeep Grand Cherokee’s fuel pump and wiring was not covered under any warranty. Additionally, the trip interruption plan that I was told I had, was indeed not true. Now I understand that rules are rules. However, this experience has left me with 2 burning questions: 1) How reliable are Jeep cars to break down at only 66K miles? 2) How reliable is the Jeep Company with ensuring proper employee training so that customers are not misled? -Sincerely disheartened by Jeep!

I used to own a 2010 Jeep Patriot. I have driven Jeep for 21 years until today, 12/8/14. The vehicle in question was not paid off and not even five years old. Both ball joints went bad in the vehicle and had to be replaced. This is unacceptable for a vehicle this young. The first ball joint was fixed under warranty. The second ball joint went bad not even a full year later. I contacted Jeep about the issue and faxed them all of my paperwork from my mechanic. I was then strung along for over two months and finally got an answer that they would not reimburse me the part and labor for putting in the other ball joint. The customer service representative that handled my case I found to be condescending and aloof. So for Jeep to save a couple of hundred dollars they are willing to let a customer go who was willing to stick with Jeep for life. I figure within my lifetime I would have bought at least five more vehicles from Jeep. Well no more. I have formally broken my relationship with the brand and went with a Japanese competitor. To anyone who reads this stay away from Jeep because they do not take care of loyal customers! I do not want to see any other families spend hard earned money on a product that breaks and is unreliable as the Jeep Patriot.

I ordered a Trackhawk when they became available and received it November 29th and was present when it rolled off the truck. It has been everything I expected. It is quick, reliable, very well constructed inside and out. My wife and I took it on a road trip from Kansas City to Seattle area and back and really enjoyed the way it performed and handled. Very easy to drive and use all of the options. It is sure footed in poor road conditions and easy to drive in traffic. This is the ultimate sleeper vehicle. I also own a 15 Viper which is also fun and more than capable of outperforming almost anything on the road and also well put together.

I leased 2021 Jeep Wrangler Sahara Unlimited 4xe couple months back from Stoneridge (Livermore) where started facing an issue with hybrid sign at odometer after couple months. Meanwhile, I went to close by dealership i.e. ELK Grove Jeep where they recognized or analyzed an issue with electric wiring needs to replace because those got burned out due to engineering or mechanical issue. Beside, they gave an estimate first for 1 week from fixation perspective and now they are keep on ignoring since September 2021.Moreover, I also talked to Jeep Customer service and also raised the case includes escalation where case Manager is careless as well and not responsive because they never reached out to me even single time about the status or any feedback. Im literally fed up and stressed because they are harassing and ignoring customer instead of helping. Also, I requested them that my health is not good and I cant bear stress due to lung infection after covid19 impact but I want to state here on public side as well and manifest there carelessness about team services. Please, help me to resolve my matter asap otherwise Ii need to step-up for case filiation. Thanks & Regards.

I have put a ton of money in my front end. Practicably rebuilt it, Im not in any state to waste any more money. My brakes have been replaced about six times. I have only owned this jeep for about three years. I need answers right away on the recall parts please. My jeep Laredo is a 2000. Please help. I transport elderly around town and Im nervous. I care about their safety. Thank you.

2004 Grand Jeep Limited Edition, left signal is iffy. Suddenly it with no problem, found my left brake light blown. Replaced it. Signal worked for an hour. Days later working. Found my right brake light out. It was not blown. Whats going on with this?

My Limited Jeep Liberty 2004 revs up when at a stop, particularly at stop signs and stop lights. This seems to be a problem with many jeeps after doing some search on the internet. The revving up has been getting worse.In addition, I just realized that I paid for the replacement of bad ball joints on my car soon after I purchased it from Diamond Dodge Jeep Chrysler in Flagstaff, AZ. Unfortunately, I have no clue about cars and I was told that I needed a replacement which cost close to $1,000 and only later, much later to find out that I had replaced and paid for something that there was a recall for. I took it back to the same dealership for the recall and they never once told me that they were going to refund me for the $1.000. I know I sound very dumb that I went along with the mechanic when they told me that my car needed two new ball joints and then later took it back in for a recall and only now finding out that they were the same issue. The terrible part is that I got it both done at the same dealership that I bought my car from and they did not tell me that they had the ball joints fixed already and that they would refund me my $1,000, instead, they told me they replaced the ball joints after they already had fixed it. Unfortunately, I cant do anything about it now as Ive noticed that that dealership no longer exists, probably because they were up to no good.Is there anything I can do or anything you would recommend to me to do for both of my issues above?

I have had my Jeep Wrangler Sport Unlimited 4-door since September 7, 2012. The first heavy rain we had here in San Antonio, Texas left the driver side floor with a small puddle of water. The next screwed up thing that happened was the zipper broke on the rear window on the drivers side. I took in the Jeep to get the leak fixed; it still leaks. I contacted the dealership (Ancira Chrysler Jeep Dodge Ram in San Antonio, Texas) and found out that the service department has to find someone to re-sew the zipper. They have to find someone who will do this within the price Chrysler gave them. I paid a lot of money for this Jeep and the last I want is to have my zipper sewn back on! Thats **! I want my window fixed correctly! And if the whole top has to be replaced, then replace it! Its your screw up and you need to fix your screw up and if its going to cost you, too bad! Dont forget Chrysler - we bailed your ** out of trouble and you owe us! Get your ** together and fix your problems!

My wife was driving our 2010 Jeep Liberty and pulled out from a red light. The Jeep would not stop accelerating and she was going 60mph in a 25mph. She was pushing the brake with one foot and holding the gas pedal up with the other foot to try to get it to stop. It wouldnt stop until she put it in neutral. The brake should override the gas pedal but didnt. This Jeep had the APP sensor replaced due to defect 11 months ago and after being towed to dealership, I was told it was the floor mat that came with the vehicle from the dealership. It was towed back to our home where it still sits undriven. I cant believe after two incidents they act as if we are making this up. There seems to be issues with Jeeps drive by wire system and the APP sensor is an issue. Why not leave the old cable system alone? It worked fine for 50+ years.

The 2010 Jeep Commander had a problem with the transmission and was told it was the torque converter and was in the shop for approximately a week. It is in for a second time for the transmission and was told that it has to be rebuilt, not replaced. It has been almost 2 weeks and still no vehicle. This is our fourth vehicle from this dealer and we also have problems with our 2008 Dodge 2500 Big Horn Diesel which has been in twice for a turbo problem and still having problems. We are very unhappy and would like some sort of satisfaction. Thank you for your time.

After purchasing a 2014 Jeep Patriot, we have had issues with the throttle body multiple times. Everything from cutting out in traffic to now accelerating on its own. We took it in to Huntington Beach Jeep who then put 220 miles on our vehicle and stated they could not replicate the issue. I was able to replicate the issue 4 times in 1 day!! By the time I was done with all of the add ons they said I absolutely needed, I paid WELL over sticker price for this vehicle and to have it in the shop 3 times in the last 7 months is ridiculous. I will NEVER buy anything from Jeep again.

I am the sole driver of my 2007 Jeep Sahara. I never took it out bogging and is extremely clean. I get teased all the time why I dont get it dirty. Power train warranty was 100000 km or 5 years, whatever came first. Im up at 108000 and it will be 5 years in 2 weeks. This is my third Jeep, and have owned two Rams, so I consider myself a good Chrysler customer. Well to my surprise, my transmission is ready to let go. Two Chrysler dealers in my area said they have never seen anything like this before and told me to contact Chrysler Canada and they might be able to bend the rules since this is a very rare incident and that my Jeep is such in good shape. Well, they pretty much slammed the door in my face. They will not do anything for me. I was going to trade her in for a new one this summer. Well I can tell you my mind has been changed. I will pay close to $2000 that it will cost me, but this will be the end of my Chrysler purchases forever.

While out of town on a road trip, my car stalled on the interstate and cut completely off. The inside lights would not work and the dashboard lights began to flicker. It restarted and I was able to pull over at a gas station. Once stopped, a burnt smell and smoke began to come from the gearshift inside the vehicle. I was coming back from out of town and was 2 hours away from home. I was completely stranded with my family and was fortunate enough that the event we were at out of town had a charted bus and I was able to contact them and give us a ride home. Now, my car is 2 hours away from home and I am going to have to pay to get it towed to a dealership. This is completely and utterly dangerous! I looked up my symptoms and I have seen hundreds of complaints of the exact same things happening but no resolution from Chrysler or the dealerships. Consumers should not have to be responsible for manufacture’s defaults. At this point with the hundreds of complaints about the same issue, it is a default!

I bought my 2011 Jeep Liberty from CarMax in White Marsh MD. The night I took the vehicle above 50 mph the roof had a very noisy air leak. I have had the gasket replaced within the first 30 days and there was no noise until two weeks later when it came back even louder. I complained to CarMax who then told me it was a manufacturers design flaw and everyone (except me and my salesman) are aware of the sky roofs problematic history. I was told by CarMax to take it to a Jeep dealership to have them fix it because they could do no more for me. Really? I have read horror stories online since and some are paying $5,000 to repair/replace the sky roof and it still leaks. Please let me know what options are available to me. Thank you.

I purchased a 2014 Jeep Patriot new in July of 2014. In August I had to take it back in because the hood was lifting up and looked as if it were going to come off at freeway speeds. The windshield wiper smart switch also quit working. I was told that the hinges on the hood werent very secure by design at the dealer but they replaced them anyway and it still wobbles going down the freeway and they replaced the smart switch. On November 21st I took it in again because there was a grinding noise coming from the front end. The dealer informed me that I had a defective transmission and they had to order one. On November 24th I took it back to have the new transmission put in and was told that it would be done on the 25th. When I called on the 25th they told me that the mechanic had stripped out the threads on a mounting bolt and had to put a heli-coil in it and it wouldnt be done until the 26th. I called on the 26th and they told me that one of the front drive axles was also defective and they had to order one. They were closed for Thanksgiving on the 27th so I called on the 28th and was told that the part was not in yet. It is now December 2nd and I still do not have a vehicle which I need to do my job so I have not been able to work for over a week!

Clock radio in jeep does not work correctly. Every other week it loses time. Time has to be adjusted. Shameful that a simple clock cant keep time properly. Other issues and has less than 25,000 miles.

I have a 2006 jeep commander and I have a recall for the ignition. When I called the toll free number to find out how long is going to take to fix the problem because I have a baby on the way and I dont want to drive my unsafe car with a newborn, I was met with rude woman named Jillian with the ID number **. When asked what the time frame for the wait time would be for my car, she basically told me that she had a no information about it and said that I would have to wait for a letter and then refused to give me the contact information to anyone above her. I told her in a few months I would be having a baby, her response was dont drive your car. Chrysler has some great people answering the phone calls

The back driver side window fell down and wouldnt roll back up. Dealership charged $240 for labor and repairs. Yesterday, the same thing happened to the back passenger window which cost another $240. When will they issue a recall on 2006 Libertys?

I needed a RHD Jeep. I went to TN to get one asap. I had 2 to choose from that were new. Since they had black interior, I wanted the one with the tinted windows. I did not like the large mud tires on it and said so about 5 times. He did not want to change the tires; he said he would have to spend $300 to recalibrate them to 16 tires. So, I paid more for the better tires as he stated. I found out that the tires slung rocks onto all 4 hinges and beat the paint off. They sold me $10 touch up paint with $6 shipping and handling. I bought mud flaps. This stopped the 2 top hinges from much more damage.Now I have ordered Mopar running boards in hopes of stopping more damage to the lower hinges before I touch up the paint. It costs $315. They offered to sell me one for $615 with installation. I hope my husband can install them. I feel this is a design flaw. I told both Jeep Corp. and the salesman that. Neither of them agreed. Now I have noticed that when I drive by the mile markers on the interstate, 3 miles measures 2.7, 4 miles measures 3.6 on the Jeep, and 5 miles measures 4.5, so I estimate if I go 10 miles only 9 miles will show up on the Jeep.

2014 Jeep Grand Cherokee Summit - On November 17th, after about 30 seconds driving forward, the car shifted from 2nd gear back to first gear. The car practically skidded to shift back to first. I was thrown forward in the car. Luckily, I wear my seat belt. It would not shift out of first after that. The engine light came on. I had it towed to the dealership where I bought it. They said something is wrong with the transmission. They said they could not fix the transmission, but would replace the entire transmission. They said with a car this new, they do not have the knowledge to fixing the transmissions. They replaced the transmission and drove it 200 miles. They said it is fixed. I picked it up on a Monday, November 24 and drove it home. The next day, I had the problem again. When turning on 4 lane road (2 in one direction and two in another), the vehicle started to go across the intersection. It appeared to try to shift to 2nd, but the car stopped moving (like it was in neutral). I had to start blowing the horn as oncoming cars were coming at a high rate of speed. I could have killed. I immediately call the dealership. They picked the car up and drove it back to the dealership. They ran numerous tests on the car and could not duplicate the problem. They called and told me the car was ready.I have severe reservation about getting back in a vehicle that I could have been killed in and drive it away when I know, the dealership knows and Chrysler knows, they couldnt duplicate the problem and they didnt fix anything. So, basically, I will be driving a ticking time bomb that could blow up at any time. My wife, kids and grand-kids could be in jeopardy and other drivers on the road. I paid over 50K for this vehicle, only to find myself stressed out over this fact. I cannot get back into this vehicle knowing nothing was corrected and I was almost killed.

My wife went to an automated car wash. When the wash was done, she put the Jeep in drive and the vehicle took off on its own. She could not get the Jeep to slow down at all. Using all her force on the brake, she could not slow the vehicle down. She ended up flipping the Jeep several times, totaling the vehicle. Thank God there were no pedestrians or other vehicles involved. She was lucky that she was not killed. She has several broken ribs and lacerations and was badly bruised. She’s never been in such pain. I think that Chrysler needs to look at this situation very closely. It also seems that the government should be stepping in also seeing how many of these incidents have now happened. Could someone please help us with this on whom to contact about this?

I have a 2008 Jeep had 53,000 miles problems after problems after problems - front ABS brakes, speed sensors crank sensor, CV boots front problems, inside parts!!! The dealer they have, helped in any way they can!! My advice do not buy a Jeep Patriot!!! To me its a safe jeep!! BEWARE!!!

This car is such a lemon and even worse. FCA never would honor even the basic warranty. I owned this POS for 8 months and was overjoyed when I was able to trade it. The transmission is the worst shifting vehicle ever and it was useless as a 4WD because the transmission would overheat and disable 4WD every time it went off road. Nine trips to two different dealers and they just repeat the BS phrase of Operating as Intended and Cant duplicate the problem. The car is dangerous in traffic and breaks down off road, a total disaster. I will never buy a Fiat Chrysler again and think this corporation should be prosecuted for out and out fraud for not honoring warranties. Customer Care is just a time wasting charade that goes on and on for months.

I bought 2009 Jeep Liberty. 2 years the heat just blows cold air. Because I didnt buy extended warranty I’m screwed. I have a blood disease, antiphospholipid antibody Syndrome. I can’t go out all winter because frozen temps both in and out. No heat, no defrosting, freezing windows inside. Estimate could be as much as 5000. I do not have the money. I am on ss and disability. I was told that they would have to remove the entire dash. You would think they know their heaters failed, they should creating an opening, bad design. Really angry but still no heat. Help!

My 98 Jeep is an amazing car. It has saved my life a few times. The major issue Ive had with it is that a few years ago, I had to have the transmission replaced and fixed. Almost immediately, I blamed the shop. Thank God for warranties. Ive had it for 5 years. And it still runs great. But the issue now is that the gas mileage is slowly getting worse. I dont know if its just crappy gas companies putting something in the gas or what. But I live about an hour out of Austin. And it used to use less than a quarter of a tank to get there and back. Now, even if I dont run the AC, it uses more than a quarter. Let me just say its Texas summer in a black jeep with no AC, and gas prices are going up everyday.

Do not buy a Compass. 2.4 litre motor burns 1qt of oil per 2000 miles and that meets Jeeps criteria for a good motor. Back up camera worthless if car driven on other than dry pavement and no back up sensors. Gears 8 & 9 will not maintain speed even on flat roads. Rear window defroster fails to clear window as melt builds up on the wiper making it worthless. Snow slush and mud build up on the tire causing all wheels to become unbalanced. Who pays for a at of oil every 2000 miles and why isnt that fact listed in specs? My second Jeep - first and last. What car would you buy knowing itll use a at of oil every 2000 miles? No support from Jeep and a sad sad car the Compass is.

I bought a 2012 Jeep Liberty Latitude on 8/13/12. My sales experience was great, I must admit; however, I have had this vehicle 3 weeks and have had it in the shop 3 times for the same issue! They did nothing the first time, cleared the codes, told me to bring it back if it happened again and they would fix the problem. This is after being there for 4 hours. 2 days later I have the same issue. I took it back to the shop and 6 hours later I am told they still are not sure why it is happening after they put 25-plus miles on it test driving it and said they rotated the tires and need to see if I am having a control module issue or a TPMS issue. They said to bring it back if it happens again. Two days later, it happened again and so today I dropped it off at about 9 am. At around 4 pm, I get a phone call that they need to keep it overnight and they will set me up with a rental. They cannot find the control module they are looking for. It’s not where the book says it is. Now, I am really aggravated. I bought a brand new vehicle so I would not have these problems and yet in 3 weeks they have had the vehicle 3 different times and now overnight! I’m calling to complain to Jeep. I’m not sure it will do me any good; however, I believe this will fall under the Virginia lemon law.

The Electronic Shift Modules are faulty on 2006 model Jeep Commander Esmeralda. The manufacturer is aware of the problem and refuses to recall the product or make part available outside of the dealer. This simple fix has cost me hundreds of dollars to fix twice. Im on my third repair and the dealer will not admit faulty craftsmanship.

We were stopped at a red light when my 1999 Jeep took off by itself. Even with both feet trying to hold the breaks we still ended up going thru the intersection. Very scary. Then about 20 minutes later on interstate the Jeep slowed itself down to 30 mph when we were originally traveling at 75 mph.

2012 Jeep Grand Cherokee Garbage: After owning foreign cars my entire life, I decided to try a Jeep. I purchased a JGC with only 6000 miles on it and a full warranty. I also purchased the extended warranty that has 7 years, 100,000 mile warranty since my Jeep is fully loaded with all of the options. I must recommend to other buyers that you should AVOID any Jeep products. My jeep has had so many issues and I have wasted so much time at the dealership, that I regret my purchase. The most significant issue is that my Jeep will die while in Drive and Reverse, thus making it very dangerous to drive. Everyone seems to have the same issues as well. Horrible customer service, regardless of where you are located. Chrysler is a horrible brand and they deserve to go bankrupt. I will never buy another American car again. It is sad that our own products are junk, but that is what Chrysler is. Even the case manager assigned to me from Chrysler is a blithering idiot who wont even return my calls.

Was my Jeep painted at 4:45pm on a Friday? And the BBB is useless - First said, I love my Jeep and want no other car. This complaint is solely on shoddy workmanship and inspection practices. At purchase, I did notice bumpy paint on the door hinges and on one hood hinge, I was not concerned at time; I was excited to get my Jeep. My boyfriend made the comment that I need to get it looked at because he thought these were air bubbles and would eventually begin to flake. Well, one of them finally flaked; I took it to the dealer. I had seen a Jeep just like mine the week before with the same paint flaws. It happened to be the same color as my Jeep so I thought it was a defect in that particular paint color. Well, the dealer said it was rust and they have seen several vehicles in multiple colors with this same issue. They said the factory painted over rust, rust?! The dealer took photos and submitted them to corporate with estimates and was shot down each time. At one time I asked my contact, “Since I brought my Jeep in at just fewer than 50K miles, you think they (corporate) may be stalling for me to hit the 50K?” He said it does make it harder to get things done “after the 36,000” is up, but we will see. Well, I guess since it is my fault that the paint finally flaked after 36,000 miles, the Chrysler Corporation does not feel they are in need of fixing something that should not have left their factory floor in the first place. I even shelled out $3K+ for the lifetime service and power train warranties, still nothing. No wonder people hate buying American goods. Our eyes for detail stink especially if you get an inspector at 4:50pm on a Friday reviewing what is about to be shipped to a sales floor. I will be submitting this complaint to the BBB, and various consumer watchdogs. Thanks for your time in reading this. The above letter is what I e-mailed to Chrysler yesterday and it was probably scoffed at because as I contacted the BBB today, via my phone, I got this automated message that told me that Jeep was one of the dealers that did not participate in the BBB’s Auto Line Program and that I should consult my owner’s manual or press 1 for the directory of the auto service manufactures, **? Companies can choose if they want to receive BBB complaints or not? I thought the BBB was there to help resolve the issues and instead it is directing me back to the corporation that does not want to resolve the product defect in the first place? Attorneys, possible class action suit as I have seen and heard of other Jeeps with this issue?

I have a 2006 Jeep Commander. Everything from leaking grab bars to the brake system is broken. The door handles busted out. The grab bars leak every time it rains or you wash the car. You can be driving and all the dash lights come on but it has died while driving on interstate 75 at 70mph. stalls at lights, stop signs, esp. bas lights come on. The smell from the wet carpet and floor when it leaks is unbearable. When questioned the dealer about mold, the response was no way this car is built to last and withstand the wet. Dealer had the vehicle from Sept 14 to Jan 7 and only replaced door handles at my cost. This car is a safety hazard and I am afraid to drive it. It only has 67k miles on it.

Car Continues to have problems after multiple repairs. Jeep has recall P41 (from Sept 3, 2014) that parts have not been made available for. 2006 Jeep Commander Issues: Sept 2013 -- Stalled, Shut Down, No Start. Piston Replaced Est. Cost ($1000) -- Repaired at Independent Auto Repair. Car stalled/shut down while driving approximately 25mph. Car restarted after about 5 tries and was driven “home”. No restart. Vehicle was towed to mechanic. Piston was replaced. Car never worked properly since. Jeep would pulsate when slowing down or stopped. Intermittent and random hesitation and acceleration. April 2014 -- Stalled, Shut Down, No Start -- Est. Cost $500 -- Repaired by Independent Mechanic. Starter Replaced/New Battery (approx. mileage 86,000).(My 66 yr old mother driving alone.) Car stalled while driving at approximately 25mph. After about 10 minutes and several attempts car restarted for a short distance (about 1 mile) and stalled again while driving. Car was towed “home”. Independent mechanic replaced battery and solenoid/starter. June 2014 -- No Start, “Transmission over Temp”-- Est. Cost $800 -- Repaired by Independent Mechanic. Jeep would start for very short period, over-heat and shut down. Would restart after cooling. “Transmission over Temp” light on dash. Hoses and water pump replaced. Blower motor replaced (a/c & heat hadnt worked in over a year). Replacing blower motor did allow a/c & heat to work BUT only on high.July 2014 -- Stalled, Shut Down, No Start (Towed In) Est. Cost $600 Approx. Mileage 92,000 - To Dealership. Dealership can’t find any problems. Had Tune-Up. Replaced spark plugs, etc. Vehicle was hesitating while driving. Engine light on. Dash lights would come on and shut completely off while driving. After car was shut off it wouldnt restart. Windows wouldnt work or if they finally engaged would go up and down sporadically. Car horn came on by itself and wouldnt shut off until relay was taken out. Windshield wipers went haywire. Jeep was TOWED to dealership because it wouldnt start… Therefore, it wouldnt run, but the dealership couldnt find anything wrong with it. Tune-up was done and the Jeep, somehow, ran.Sept 2014 -- Stalled, Shut Down, No Start (Towed In) Est Cost $600 Approx. Mileage 94,000 - To Dealership. Starter Replaced, New Battery. Car started hesitating while driving. Dash lights would all come on and then all shut off. When coming to a stop or slowing down car would lose power. At stops, would have to keep foot on gas to keep car from stalling. While coming to an intersection to make a left turn on a green turn arrow car wouldn’t engage to excel. My 7 year old daughter was in the car. I feared we were going to stall in the middle of the intersection of a busy street. All the dash lights came on and shut off repeatedly as we coasted around the turn. Car re-engaged and we pulled into a parking lot. Shut the car off. Went into Walmart. When we came out car started. Engine light on. Being only 1 mile from home we drove home. The next morning car wouldnt start. Got a new battery. Car still wouldnt start. Had it towed to dealership. Dealership replaced solenoid/starter.Sept 2014 -- Hesitates, Lights on dash on and off, Engine light on, problems starting. Drove to Dealership. Dealership can’t find any problems. Again, dashboard lights came and all shut off. Jeep is/was hesitating while driving and not engaging/changing gears while driving. Also, periodically accelerates randomly while driving. Dealership suggests replacing control module ($1300) and having wiring harness diagnosed ($600 for diagnosis not to fix it -- est. cost to replace wiring harness $1500 to $3000). But, they do NOT know what is wrong with the Jeep.Oct. 2014 -- Hesitates, Random Acceleration, Dash lights all on to all off. -- No Fix. Vehicle continues to have problems. As I cannot afford to keep replacing parts or diagnosing issues I drive it as it. I have 3 children that I will not drive in the Jeep any further away from home than a mile or 2… and will only drive with the children in the car on side streets or back roads. Therefore, my children do not go anywhere except the local park, to school, or to a friend’s house that lives nearby. They do not go to any store with me that is farther than 1 mile away, or that main roads have to be taken to get to it. Not included in the costs above are the car rental fees I have had to pay each time the car was under repair.Other misc. problems: Broken Door Handle, Sun Roof doesnt close properly, Poor Paint (Thin - scratches and rust), rough drive, a/c & heating only work on high. Chrysler issued recall P41 (Faulty Ignition) on Sept. 3 2014 but parts are not made to fix the problem YET. 2 Months from issued recall we are still waiting for Chrysler to make and distribute parts. Chrysler issued recall on Sept 21 (maybe 23) for recall of TIPM but only for SOME of the vehicles affected. 11/21/2014 Jeep lost power at 35mph. Re-engaged. 11/25/2014 Jeep lost power at 25mph. Re-engaged. 11/26/2014 Jeep lost power at 35mph. Re-engaged. Called Chrysler and was told there is nothing they can do about recall parts as the parts are not ready. There is no sense continuing to take the vehicle to be serviced as the problem does not seem to be able to be diagnosed properly. It does not seem to be able to be fixed.

DaimlerChrysler does not stand behind their lump of **. The 2002 Jeep Liberty a.k.a. lemony is a rolling piece of gutless **. Everything that can go wrong will or already did. Here is how ** up mine is. I knew how to hold back on the mileage and not drive too often. I have 101K miles now and I am the original owner. I picked up this ** in October 2002, nine years ago.The drivers side seat belt locking mechanism (orange button) malfunctioned. The cost to repair at the dealer was $200 and it was not covered by the warranty. ** you, Jeep! The small hydraulic jack used too often to fix many flats since Jeep put ** soft Badyear tires on it. The jack is stuck in up position. The small hydraulic devices that hold the hood in open position got worn so it can no longer hold the hood open. I had to open the hood a lot.Now, I use an approximately 2 ft. section of PVC pipe as a hood holder, which bounces around under the tiny back seat. ** you, Jeep! The breaks squeaked and wore out twice in nine years. What the **? They still squeak and it now vibrates when engaged and while stopping the **. ** you, Jeep! The radiator is made of plastic. I tried to repair it with an Epoxy but lets face it, that is risky. I had to replace it for about $400 including labor. Plastic radiator? ** you, Jeep! The engine leaks oil now and the ** at the dealership says that the main seal ($500 repair) needs replacing. Yep, another Jeep trick underway. ** you, Jeep! I let it leak all the time and carry around an extra quarts of oil to replenish it as necessary. ** you, Jeep! The windshield blew out three times and the repairs were costly. The idiots who changed it put the rubber device in wrong so the rain leaked in and rust spots grew on the outside roof. Lets face it, one idiot can be as dumb as the engineer who designed the ** thing. ** you, Jeep!The battery cables went loose and the battery died in 2007. ** you, Jeep! Back then, I only had about 50K miles on it. I had to replace them all at once. What a nightmare. ** you, Jeep! The stalling game started in 2008 in regards to a messed up fuel injector--cleaning, repairing, wondering? More ** from a ** team of professional idiots. ** you, Jeep! My fantasy is as follows: I want to fill this vehicle with flaming pig ** and deliver it to the ** engineer who designed it. Then, strap his dopey ** to the bumper and slam it into the CEO of DaimlerChrysler. Back and forth, a few dozen times, should finish up what is left of the rolling skuzz bucket of bolts. By the way, I still have it, baby it, and drive it like it is Christine knowing at any second that it will ** me over somehow, some way and somewhere unknown, with a lengthy bill waiting to kill me again.Not only is DC the ** company who does not care about its products or customers, but this makes me never want to get behind the wheel of any American assembled car, ever again. My next car will be a late 80s or early 90s VW Scirocco, or something like a semi-old Honda Accord, with under 100K miles. Used Japanese or German cars will get me around for my driving needs, when I am not on a bicycle or out walking. Jeep rewrote the book on scamming and laughing in our faces. Everything about this company is evil and pathetic to me now. ** you, Jeep and die!

I feel bad I have to write this but....I bought a Jeep Compass back in March 2019 from the Route 46 Jeep Dealership in Little Falls, NJ. DO NOT GO TO THIS DEALERSHIP!!! IT IS TERRIBLE. I had to wait over an hour until they found the vehicle I was inquiring about. Then the finance guy, Alex **, was awful in giving me all of the details of my loan. Very rushed and basically didnt care about what was best for me. I was told the Compass was certified and when i went to sign the papers, it was not for the amount quoted online as the sales price. I had to pay an additional 1200 for the certified fee! This was not disclosed or mentioned in any paperwork until I sat down with the finance person at the last minute. Very unprofessional. I waited to speak to the manager of the dealership before I left, but he was conveniently unavailable for over an hour.Next issue-had car serviced at the Morgantown, WV dealership in October 2019. Then in June 2020, the car stalls out on me. I had vehicle towed to a White Plains, NY dealership. Issue was that the Morgantown dealership left screws of the torque plate in the car and they punched a hole in my motor and transmission. Now I find out the parts are not coming in until October 2020. I have been without a vehicle from June 2020 and will not get my car until October 2020. Jeep is not helping me at all! Issue was Jeeps fault and they are doing nothing to help me. Very frustrated. Will never buy a Jeep again.

My son purchased a used 2011 Jepp Liberty with the sky slider roof in 2017. The car was in excellent condition when we purchased it in 2017. Low miles, clean and in great running condition. However no one ever notified us of the horror that was about to happen with the sky slider roof. As cool as it looks and opens, the roof is a piece of garbage. One warm summer night my son decided to open the roof to get some fresh air in the car only to find once he got home that the roof was never to close again. We tried and tried but to our dismay the roof would just not close. SO then the next step was to call Jeep. We just about got laughed at on the phone, with the service men telling us they no longer make the parts for the 2011 Jeep Liberty and basically we were screwed. Hmmm a 2011 and no parts. How can you explain that. Now what do we do with this car??? We can not sell it, we can not trade it in, we ARE STUCK!!! Now we have contacted an auto body shop that can possibly take a roof from a Jeep Liberty with the same sky slider roof, that was in an accident and put it on my sons vehicle.... for $3,000 dollars. So now, my son still owes $7,000 on the car and we HAVE to invest another $3,000 just so he can drive the damn car. I will never ever buy another JEEP in my life. This car has been nothing but a headache and the Jeep dealers are horrific people.

I was on my first trip to enjoy the fall color on my jeep which at that point had 20k miles on it and found a good spot of highway and felt like using the cruise for the first at a 65 mph speed limit road. When I set it at 65 mph, it was driving smoothly then suddenly it accelerated with a sudden boost of power and picked up speed. I was amazed and intimidated, had to immediately get the car off cruise as it went as high as 70 mph. I have called the dealer and asked him a lot of time after being put on hold for minutes to be told that it was just a one time occurrence and will not happen. I am not satisfied with the explanation that I got and have decided never to use the cruise control again and would advice the same to all traveling with family.

I was one of the very first to sign up and order an all new Jeep Gladiator Launch Edition. It has been a botched launch ever since the beginning. The website pre-order not working correctly, promised a white glove concierge experience with no contact from them, the factory pumping out Jeeps for orders that were placed months after mine, and now delivery...As I type this it sits in a lot waiting on truck to bring it two hours to the dealership..for an entire month it has been sitting there. The chat is of no help and my salesman says FCA wont let him send someone just to pick it up. Starting to wonder why I am buying this if this is how Jeep treats its customers.

Jeep vibrates at 2200RPM 58MPH. Automatic transmission starts in 4th gear and gets worse as speed increases [like a tire out of balance]. Many lame excuses but no fix.

I own a 2005 Jeep Liberty Sport. I have had to replace window regulators at least 5 times. Usually the dealership took care of it but I had to pay for a few. And now, in 2013, the last one replaced has broken again. But this one was already replaced by what I was told was the improved window regulator. But just like the old ones, it had about a 2-year life span. But the dealership only gives out a 1-year warranty. Just for this reason, I do not recommend a Jeep Liberty unless the window regulators have been upgraded from the cheapest plastic to metal.

I purchased my 2014 Hero Latitude in Oct 2015. I have had nothing but issues with this vehicle. I purchased it with a little over 35 thousand miles. I have had a new transmission in about Feb or March in 2016. I have had a transmission mount replaced I. 2017 and another in -Oct 2020. I have had the shifter replaced or repaired about 2016. I’m having an issues once again with the shifter. I have had the throttle replaced in 2020. I current have over 76 thousand miles on my vehicle because I’m too afraid to drive too far. I will not even take a road trip for that reason.

While on an out of town trip, the cars dashboard display notified me that I needed to get to a dealership within 200 miles. Since I was in rural Arizona, it was difficult to find a dealer, but I managed. 10 weeks later, my car still isnt repaired. Chryslers customer service has been erratic and unhelpful, they claim that there are problems locating the parts needed to repair the car. Most disappointing, however, is the companys complete lack of concern for my dilemma. My personal expenses have been significant, the company barely communicates with me, and wont commit to anything at all. No car, no repair, no compensation and above all, NO APOLOGIES.

I purchased a 2007 Jeep Liberty and I found I had bought a window monster. Not only did the regulator break, but you had to put a new window to go with it. I had six windows replaced, and two of them were the new model.I had 3 weeks left on my warranties when the last one happened. I argued with the service writer and he gave me a number to call. I called and argued with them and then I went to the website and sent in multiple complaints.Well, Jeep responded and sent me an extension, for the windows and regulators only, for ten years and it will go with the vehicle. So, go get them. They will work with you if you yell loud enough. I hope this helps the rest of the window droppers.

I bought a 2007 Jeep Patriot and the check engine was on. I had it put into the purchase paper work that it need to be fixed upon my purchase. I had my dad pull the code on it and it was a P2004 intake manifold stuck open. I informed the dealer of the code and they said that they will get it fixed and they had to order the part. The dealership had my Jeep for three days and when I got it back, the light was off but the next day, while driving home from work, the light came on again. I again had my dad pull the code and he said P2004 intake manifold stuck open. Upon further investigation of the engine, he also stated that there doesnt seem to have been any work done on the engine. What can I do? I cannot afford to put almost $1000 into a vehicle. The dealership is being uncooperative as well.

I bought a 2017 Jeep Rubicon 2 months ago. It has 3000 miles on it. We were driving along a driveway @ 15mph 2 days ago and the back window of the Jeep EXPLODED shattering into hundreds of pieces (as its designed to do). We checked around the vehicle and could find nothing that would have caused it to shatter. We are traveling in CO, so took it to the nearest Jeep dealer who, indicated to my husband that they could not even LOOK @ it for another MONTH. They then referred us to the local auto glass company for repair. When we asked about warranty, the dealer said it would be our insurance - not warranty. When I outreached to Jeep/Wave, they indicated that, without a jeep dealers diagnosis they could not provide warranty coverage so we would have to use our insurance to repair it. They also indicated that they could not force their DEALER to perform the diagnosis in a more timely fashion. All this leaving us to pay out of pocket for the replacement OR drive around CO for the next month waiting for the dealer to find the time to diagnose our window. Shoddy warranty coverage Jeep. Shame on you!

Where do I begin? I bought this Jeep brand new and outright with 36 miles when I drove it off the lot. It was great until 40,000 miles I had to replace everything in the front end. Mind you this vehicle is not used for off road. It is used for basic daily driving to and from work, errands, etc. After that was replaced I made a turn only to have scalding hot water pour into my driving foot while wearing sandals. I took it back to the dealership and asked to be notified of the problem before it was fixed. I was not called until the end of the day when I was told to pick up my vehicle. I was then told it was a clogged AC unit and was charged $300. They did the work without my consent. The troubles kept coming after that! About a year ago while driving down the road, my car began to violently shake with my daughter in the vehicle with me. My tie rod broke while driving about 40mph. Luckily I did not crash and was able to gain control of the vehicle and pull off the road. That makes the second time things in the front end were replaced all before 100,000 miles. I am now over 100,000 and no longer have a warranty. Two months ago I paid 1,000 for engine issues. My traction control light is always on, now my check oil light is on and dinging over and over while driving. There is a sensor failure that informs the car of the oil pressure. I have plenty of oil. Then I went to leave for work and my Jeep would not release the shifter out of park. Upon research this is an electrical issue where the transmission does not recognize the brake is being pressed to release the vehicle out of park. I was finally able to get it out. My blower motor for the hot and cold air does not work and needs to be replaced. I also have paint bubbling up right above the windshield and the roof of the vehicle. Not sure if this is related but in New England winters like this past one where we have a ton of snow and ice I have water that leaks into my interior light and comes through the light. So basically my car sucks and I thought I would at least be able to get two more years before I had to buy a new vehicle but this is not the case. I am having more and more issues! So from 40,000 to its current 119,000 this car has been nothing but a headache! I am so disappointed and so badly want to call Chrysler and tell them all the issues Ive had in a basically brand new vehicle (I know its not now but at 40,000 it still was). Ive owned many Jeeps over the years and I will not be purchasing another Jeep!!! I dont feel safe even driving to work in this POS!!! It looks nice on the outside but just ask me about the anxiety, stress, headache and money this vehicle has cost me and you wont think its so nice!!!

My 2005 Jeep Liberty has faulty window regulators (these are used to operate the electric windows). This is a problem with all Jeep Liberty’s – there are thousands of complaints.It costs 400 to 500 dollars to fix it and the part continues to break over and over. Jeep refuses to issue a recall. I just had one replaced 21 months ago and it has broken again. The window just falls into the door without warning. It is very dangerous.

2017 Jeep Renegade - Received a tiny chip in windshield, parked car in garage. Was going to take to repair shop for seal injection and found a 6 inch crack extending from small chip. AND replacement windshield is back ordered for two months AND cheapest one is $800. WOW! Maybe buying a Jeep was a mistake.

While driving down the freeway in the left lane, about to pass a tractor/trailer and another vehicle plus a tractor/trailer directly behind me, my 05 Jeep Liberty suddenly fully accelerated. As soon as I passed the T/T, I cut to the right and on to the shoulder of the road while breaking and turned off the key. Once my heart stopped racing, I turned the key to the on position and noticed a new warning light. The Electronic Throttle Control according to my owners manual. After about 5-10 minutes, I tried starting it again but it immediately started revving into the stratosphere, so I shut it off and called a tow truck. The next day, my husband went out and it started up fine but he isnt going to run it until its fixed.

I purchased a 2008 Jeep Compass from Massey on Friday, October 26, 2012. On the way to work the following day, something happened inside the transmission that caused major damage. After the sun was up, I looked at what I could and called Eric, my salesman. He told me to bring it back to be checked over. I drove the vehicle back into the dealership and dropped it off on Saturday, October 27 (less than 24 hours after purchase). After numerous phone calls, I was informed that they would not warrant the vehicle, stating I was doing burnouts or something and ruined the transmission (Matt). Trying to use the chain of command at the dealership, I was informed by the owner Faith Massey that they indeed would not stand behind their warranty and to get that vehicle off the lot.

Radio and screen went out. Went to dealer repairs radio. Went blank next day. Put new radio in Los lugs heated seated steering wheel back up camera auto climate control. I am demanding a new jeep.

Its hard to explain it all but in a nutshell -- Jeep doesnt stand behind their product and their customer service is a disservice. In June 2018, my Liberty roof got stuck open. The local dealer was helpful in getting the roof closed but said the part to repair it was back ordered 48 weeks. When the roof started to leak a bit more, I called Jeep/Chrysler to find a solution. OMG. Useless people and baloney answers. The part is in manufacturing. I said, Good. How many are you shipping next week? IDK. How many Jeeps did you produce with a sky slider roof? IDK. A case manager will call you back. Oh that is not my dealership.They should be ashamed of themselves to not support a car that is only 8 yrs old and allow the interior to ruined by the rain and not offer a viable solution to protect your investment. I WILL NEVER RECOMMEND A JEEP PRODUCT AGAIN and I have had several. Buy a TOYOTA!!! or Hyundai --my second car is GREAT!

My wife was coming to pick me up. She got in the 2012 Jeep (Wrangler) and started it up, then put in reverse and then the jeep took like full speed and the parking brake was on. It went over the hill and slammed into the neighbor’s garage and the thing is my jeep had less than 2,000 miles and we only had it in a month.

I was driving to see a friend and the 2006 Jeep Commander stalled. I had to restart the Commander and then we were on our way. We also have an issue of the dash lights blinking when we hit a bump or rough roads.

Currently, new power train motor mount, car is stalling and stops. Chrysler changed my dealership. Antwerpen treated me poorly and sold a defective vehicle with rust and all. Currently, the car is at Tate in MD. All Im asking for is an extended warranty. Many more parts have been changed. The trouble is that the dealership cant duplicate problems. They have to use on star. Even then, I was told by Mr. ** that they cant duplicate problem. I have an extended history of service with the vehicle. It requires its own file box. I need assistance in order to obtain an extended warranty.

I had rented a Jeep compass 12/09/16 and that day I had a roll over accident. I drive professionally and that day I drove at a safe speed for the road conditions. Speed at about fifteen to twenty mph before applying the brake. It had snowed and there was ice conditions. I attempted to stop at a stop sign on a paved road base when the car began to shut down (clicking noises) but the car seemed to pick up momentum. As the car ran through the stop area. The road changed from paved base to a dirt road base. I continued to apply the brake. As the car came upon the dirt road I was hoping the dirt road would provide grab but the momentum continued. The car slid from about twenty feet when applying the brake before the stop sign plus across about a twenty-foot dirt road base slipping for a total of about forty feet. As I viewed the ditch (luckily no water in it) I was headed for, with a ten foot drop, I thought I did all that I could and prepared for the hurt that I and the car will have. And now, two days later, I use the term terminator. I felt the car had its on will. Applying the brake did nothing. I hope this vehicle is recalled because I could of easily not have been viable now.

We purchased a 2007 Jeep Commander less than a year ago. Within the last few months, every light on the dashboard has flashed on and off. When the heat is on, the heat will totally shut off. And now, the widows act like they dont want to roll down and the back door doesnt unlock all the time. We have taken it to the Jeep dealership and paid to find out what was wrong with it. We were told that they didnt know why and they cant find anything wrong with it. So we paid to be told that theres nothing wrong with it and the Jeep is still doing this. Please respond and help me as to what to do with this Jeep. Thank you.

My husband and I have been lifelong Jeep owners, until now. We decided to upgrade our 2013 2 door Freedom Edition to a 2019 Mojito Wrangler 4 door Rubicon. We special ordered it exactly the way we wanted. Spent months researching and looking at Jeeps so that we would get the perfect car. We sold our 2013 outright about 2 weeks before ours was delivered. We waited almost a month for it to come into the dealer. Not ideal but ok it takes awhile to put a car together right? Dealer finally called us and we drove two hours to pick up our new toy. It was pouring when we got there which was disappointing, but now looking back that was a godsend. During inspection we found scratches all over interior panels, and spots on the doorsills where the paint was chipped down to bare metal. Could get over that.Then during the test drive the car pulled to the right, and had thunking noise upon breaking, along with huge dent in the steering wheel at the top right where you put your hand. (Were told it was a manufacturer defect.) But the final straw was when we pulled it in and found the Sky One roof leaking in the back and discovered the carpet in the back was soaked. Further inspection found that on the passenger side the Sky One roof was not smooth but wrinkled and had a piece of the frame/metal pushing up thru it. For an almost $60,000 vehicle this was not acceptable and we did not take delivery of what was supposed to be our dream Jeep. It was heartbreaking to us as we were so excited to get this car. Dealer tried to place an order for another car but it is no longer available to order. What????Now we are dealing with Jeep Cares. (Really should be called something else.) Two weeks of the runaround of someone will call you - no calls, we assigned a manager they will call - no call. You get the picture. Now finally after many hours on the phone someone finally called us. What we have been offered is talk to your dealer and have them place an order - well they cant. Then we can fix the car they have and you can have that one. Why in the world would I want a car with 8 miles on it that has to be taken apart and rebuilt to fix issues that should never have been there. This feels like they just want to pass off the problems to us; because lets be real here... there will be nothing but problems with a vehicle like this.We have searched other dealers nationwide and have not been able to find a Jeep dealer with the color and options that we wanted; they either have $5,000 more of options or are missing options that are important to us. Final piece is during the time this has all taken we have had two incentives from Jeep expire with no way of recouping the $1,500 for those offered either. At this point we are waiting for them to come up with something other than accepting a Jeep that is subpar. Overall not a great experience not anything that would make me want to do this ever again with Jeep.

I took the car to Advance to see why the engine light keeps coming on and why the car was blowing heat. They hooked it up and said that was a small leak and that it could be the gas cap. We fixed the cap and went on. After a we drove and the car got to half a tank, the engine light came back on again. Now back to the air conditioner. We have been back and forth with this. I took the car to the place that fixes my Lincoln, and they saw there was a leak coming out of the jeep from the air conditioner. He told me since it was under warranty, to take it to a jeep dealer. I took it to Five Star in Macon, and they said there wasnt a leak. They put Freon in the jeep and made note of what I said. Two days later, the car was hot again. I took the car back, and they said there was a leak and they needed to order the part. They fixed the jeep, and then, it went out again. I had to go out of town and I had to ride with no heat. On top of that, my children had to ride in it the entire time without any air. That is dangerous to anyone and mainly children. I drove around in Atlanta for a week because of the scheduling and being able to come back so they could fix it. They explained that if I got a rental, they wouldnt cover the days that the jeep was fixed. I just dropped the jeep again, and if its not done right again, what do I as a customer do? This is crazy that we were forced to ride in 117-degree weather and then some. As a customer, I am so angry and dissatisfied with the service that I have gotten.

I own a 2015 Renegade with 47k miles and it has been in the shop three times in the last 45 days. It is currently in the shop now going on 31 day and it is still not fixed. It is have a power and drive issues that they have pointed at electrical as the main issue. I have opened a case with Jeep Corp and they have not done anything to assist the dealership and the case manager David and his manager Samantha have done nothing but hang up on me and not give a ** about me the customer. I have made two payments for a car that I can’t even drive and they won’t give me a loaner for more than the first 10 days. I am screaming at the top of my lungs get off your ** and send or get the right person on the phone with the dealership to fix my Jeep. If anyone wants to get any further info and you are from Jeep call Xtreme Dodge in Jackson Michigan and they will know my case.

I purchase my vehicle with 33k on it 3 weeks ago. It is in for service for the 3rd time (I havent even made a payment yet). 4 times now the transmission drags when leaving a stop and then clunks into gear. Before the 2nd service visit, I was driving down the highway and a loud alarm went off (not a ding or a chime) and there was something red on the display but it was gone before I could read it. My heart was jumping out of my chest as I was in rush hour interstate traffic and I thought it was going to stop. No codes the 1st and 2nd time so nothing was done. This time there was a body something code and waiting to hear on that today. At close to 36K I am concerned that I am entering the time when I start to have to pay for these services. I feel like I am being pacified at this point with no resolution to the issue. I mentioned all of the similar concerns reported on the internet and was told you cant always believe everything you read. My response was I am not lying about what is happening and I find it pretty interesting that others would report the same exact issues if they werent having them. I have filed a case with a LEMON LAW lawyer and just opened a case with JEEP/CHRYSLER directly. I love how it drives and looks but not sure how to rank the value. At this point it is going to cost me tons to repair down the road.

Overall a great car, especially for New England weather. Great handling and control in snow! Very comfortable interior with plenty of space. Holds more than expected when I moved, which was a great surprise. Only issue is once they hit about 9 years old, the repair bills start and come often and at an up there price tag. If you dont have a trusted mechanic, youll want to find one once that 9 year mark hits.

Daughter was in an accident where she said that she gave the Liberty a little gas and it jumped forward. She rear ended a Saturn. She hadnt driven the vehicle much since she was only 16 at the time and I put it off as inexperience. We had a gas cap error appear on the information center and after 2 trips to the dealership, they found out that a hose had a hole worn into it by the wiring loom. I sealed the hole temporarily and cleared the error code. I noticed that when I revved the engine and held at a constant RPM of 2000, it would rev to 3000 RPM and fall to 1000 RPM without any fluctuation of pressure on the gas pedal. When I revved it to 2000 RPM, again it went back up to 3000 and I removed my foot... it did not quit revving. I turned the Liberty off and took the seal off the hose. Same revving pattern. Took to Landers McLarty in Bessemer and the service manager is now aware of the issue. STAR(?) ticket is to be opened with Chrysler.

I own a 2007 Jeep Commander Limited 2WD, 5.7 Liter Hemi. The vehicle will lose power at unexpected times and this has happened on multiple occasions and at various speeds. The vehicle will lose power and buck forward as if it has been rear ended by another vehicle, but the engine will resume without having to be restarted by the ignition. However, during the hesitation, you can not accelerate, all power is lost. The vehicle is still under warranty and I have experienced this problem from 42,000 miles to 79,000 miles which is the current mileage. It seems to happen every 3 months, putting mine and my familys life at risk. The dealership stated they can not fix the problem since the check engine light is not on, it doesnt throw a code, and they can not get the problem to duplicate on their test drive. There needs to be a safety recall on this dangerous situation before someone is hurt or killed!! I have contacted Consumer Affairs by email and encourage other Commander owners to do the same if you are experiencing this problem. www.consumeraffairs.com

I just leased a 2012 Jeep Liberty. Jeep on their own website says that every radio system on the Jeep Liberty comes with Sirius XM radio and a 1-year subscription, as does the new car window sticker, and as did the salesman who leased me the vehicle. However, poking around all the channels on my new Sirius XM radio, I find that there are channels missing. Upon deeper research, I find that I actually have a Sirius Select subscription, not a Sirius XM subscription as promised. And upon further checking I find that I cannot just upgrade my subscription on my own to get Sirius XM channels because Sirius XM requires a “different radio than is offered with the Jeep Liberty!”If Jeep had said, Our Sirius XM (the manufacturer) radios come with a free 1-year Sirius Select subscription, that would be one thing, but they did not. I have been on the phone with Sirius XM, and many times with the Jeep dealer and with Jeep corporate. Today the Jeep sales manager called me and basically said, Sorry but we are not liable for that. The assigned Jeep case worker told me first that they would give me free oil changes. When I insisted they keep their word and give me Sirius XM radio as promised, she then came back and said they would cover half of the cost of the Sirius XM radio. If they arent responsible, why would they do that? When I tried to nail the case manager down about exactly how much that is and if that included the subscription, she said she didnt know. Obviously she is going back and forth with the dealership, which is not owned by Jeep but is an independent dealer. I also looked into getting Sirius XM internet radio, but again that still does not have the XM stations I want, so I cant cover this on my own without spending hundreds. But I shouldnt have to do that anyway. The issue isnt just a few channels. The issue is that Jeep is not providing something that is promised and is listed on the sales receipt. I dont want to make a huge deal about this. All I want is what I was promised. How about it, Jeep?

I purchased a 2019 brand new Jeep Compass in October 2019. The car radio which has all my controls on it went out on 1/14/2020. They are unable to fix it until the second week in February. Jeeps are junk and the service turn around sucks. I would never buy another Jeep again. If you are wondering if Jeep is the way to go I will gladly remind you, they are terrible on gas as well. DO NOT GET A JEEP!!

I bought my 2017 Jeep Renegade Limited in January 2018. Less than 2 years old.. My problem started around 16k miles. (Im now at about 23k). Friday I go in for my 3rd consumption test. Im burning oil. Getting to the dangerous part of the dipstick after 1000 miles, I didnt buy a new car so I have to babysit the oil level in it.. Its not the 1970s! Why should I burn 1 quart of oil per 1000 miles? Other newer cars can go 10k miles between oil changes, I feel duped and cheated. I also think theres something wrong with the low oil sensor, it only comes on when I take extreme turns and doesnt stay on. Im busy with my eyes on the road taking the turn, not watching my dash.. I had to have a passenger point it out to me!

The rear power window regulator for my 2005 Jeep Liberty has broken three times. It broke in May on the first year, broke again in July of next year, and broke again in August of the following year. The window regulator replacement part seems to last only 14 months. This is disgusting and costly. It costs me hundreds of dollars. Jeep needs to compensate those of us who keep having to pay for these repairs, fix the windows or switch to crank windows in the back. Do we really need power windows in the back of a Jeep?

I leased a 2018 Jeep Cherokee Trailhawk in February 2018. 2 months later I had to take it back to dealer for the paint peeling. Of course they were asking me stupid questions... Maybe its the sun?? Maybe its from a carwash... really??? Its a defect.... THEN... it started jerking. I would come to a stop sign or a red light and it would jerk upon acceleration. One time I actually thought someone had hit me from behind. Took it back to dealer... can’t find anything wrong... Then last month I took it to another dealer... they found a cylinder misfiring... yeah sounds safe to me. Started doing it again after getting the car back for 3 days. Dropped it off again and they once again find nothing wrong. I will NEVER buy another Jeep product. I just want OUT Of this lease... Oh, and by the way... I have 8800 miles on it.

I own or I should say paying to own my Jeep. I have had it for 3 years. So far it has been dependable. Not a fan of how the transmission works. It shifts but not always when it needs to. Been that way since the day I bought it. Since I have had it we have not had any real expensive repairs. We had to take it to the dealership to have a wheel sensor replaced. Other than tires and a realignment its been trouble free. I would recommend a Jeep Compass.

I am writing because of JEEP not making good on protrusion problem. This happened within the warranty period but JEEP said it was out of the warranty period. Either way, it is a factory problem that should be fixed by JEEP.

I have a 2008 Jeep Liberty with an extended manufacturers warranty. On Sept. 17, 2012, while traveling on the interstate, I accelerated to pass a vehicle and the pedal stuck. This has been happening randomly since the first incident. I removed the floor mats to make sure that was not the issue. The dealership was able to duplicate the problem on their first try. This is not covered under the ext. mfg. warranty as it is considered an accessory (yes, I quote) even though it is listed as Miscellaneous Electrical System Repair on the dealerships service order. They want $385 to fix this issue. Chrysler Customer Care said due to your cars status, and you being the 2nd owner, theres nothing we can do. First I dont see how an accelerator pedal is an accessory and secondly do not see how this should be my liability. Im extremely frustrated and angry. Anyone else have this problem?

My radio has a 30-gb hard drive in it. The idea is to be able to load music and pictures and music. The problem is the radio doesnt recognize the USB port, making that option useless. I made 2 attempts to have it fixed. There is no fix and they have no plans to correct the situation.

So I have a 2012 Jeep Patriot that at 107,000 miles dropped the tranny. It had a 100,000 mile warranty. I brought it into Macdonald motors in Bridgton, ME at 87,000 miles because it was acting up. They told me it was the spark plugs, not the transmission. Its the junk CVT, so I changed the plugs thinking I just wasnt used to that style of tranny. Helped with the skipping but not the hesitation and dead spot on take offs. In June we were getting ready to head to Moosehead for vacation and it started getting worse. I drove it right over to them again and asked to have it looked at before we left in case I needed to leave it. They sent a guy out, he drove it and said it was fine. This was still during the warranty period. They never made a record of it. Less than 10,000 miles later it completely quits, failing every test they can do. At this point it is now out of warranty- amazing how that happens isnt it. Because it is over warranty and Macdonald motors doesnt show multiple complaints on it, I am stuck with the entire $4000 bill. There was obviously something wrong with it the whole time and Macdonald was avoiding the warranty, with jeep playing right along. Between me, my inlaws and my father we have bought 7 jeeps since 2000. There will not be another. I suggest everyone avoid Chrysler products, especially jeeps, and do not trust Macdonald motors. Your warranty means nothing.

The a/c stopped working in my 12-year old Jeep. My regular mechanic couldnt figure out what the problem was, and suggested I go to a Jeep dealer who might be able to figure it out. I went to Manfredi. The staff acts like they are doing you a favor by letting you pay them a lot of money to not fix your car. Terrible customer service. They rush you in to a service rep who doesnt even bother to make eye contact. Theyll tell you they are going to call you with an estimate. Dont expect to hear from them. You have to chase them down and then they act like you are a nuisance for bothering them. They replaced the accumulator for $700 and the a/c worked for four hours. I returned the car to them on Monday, and it took them 5 days to figure out the problem was a leak in the evaporator, which they conveniently blamed on my original mechanic. They said they would fix it but it would be at least four hours labor (at $99 p/h) plus parts. Rather than put any more money into the old car, I told them I would pass on it. I now have a new accumulator that I didnt need and the a/c is still not working. No one could explain why the evaporator leak didnt show up in their original diagnostic.I thought about fighting to get the $700 back, but realized I would get nowhere. I had planned to buy a new Jeep in the fall anyway; the old one will go to my nephew. But I will never deal with Manfredi again. They can keep the $700. Ill give my $25,000+ to another Jeep dealer.

Cute car but piece of crap. 2019 Jeep Compass. In Aug of 2019 I complained about engine noise a month after when backing up and was ignored. 5/9/20 car started and would move two ft and cut off and parking break & engine light comes on. Now my truck with 10,000 miles on it is sitting at a dealership. This is a damn safety hazard because I was pulling on a busy street when it cut off. I’m going to get rid of it somehow.

Lemon Law help with 2016 Jeep Latitude 3.0 FWD: I bought a new Jeep from Nyle Maxwell Chrysler Dodge in Austin, Texas. From the get go, they allowed each bank to pull a hard pull credit instead of pulling one and telling banks it was a soft pull. This tanked my credit, but I digress. From the start, the wipers failed during a storm. They came loose and grabbed the other wiper and I couldnt see past 100 yards on a one lane toll! Only by the grace of God did I not crash. I found the closest Dealership and called, but service didnt care that I was traveling through Houston. They told me to leave it overnight.I tried Rivercity location and the service manager saved the day when another service guy laughed at me when I told him I nearly could have crashed. Betty, the Service manager told me to come right in. The rain was less violent by then. Because it was a new version of Jeep, they had no parts and took the wipers off a new vehicle. A month or so later, there was a recall on wipers, which my Dealer handled when I took my Jeep in for a cruise control problem. The cruise control would not maintain a 2-3 mile range after going down even a low grade hill. It would go up to 12 miles more, and then attempt to slow, but it wasnt a smooth transition. It was Jerky, but not dramatic, but unacceptable.They updated the computer, installed new wipers and told me that maybe the cruise control would fix by update... but it did not. I would add that I was given a rental car, but find it unacceptable that you make an appointment, and they cant look at it for 4-5 days! There seems to always be recall backlogs! The second time I took it in, I allowed a guy in service to test drive it home and back. My advisor drove it, too, but because no codes came out on computer, they couldnt do anything. Both also said that the cruise worked fine... so, I go pick it up and bam! It still does the same thing going on a hilly area in San Antonio, but not huge hills, just low to medium grade hills.As a side note, I use my car to earn money, and each time they test it and give me a rental, I am without any way of making bank! My first oil change was a normal one, averaging 21 mph, but since then, I use full synthetic and it went to 24 mph. I came to work in Austin, and the auto stop and on feature stopped working. This affected the RPM, which now never goes down to zero anymore. Ive burned through a tank of gas after only 150 miles, getting 19 mph! Of course this was on a Friday afternoon, too. So, I cant earn what I need, defeating the purpose of coming to Austin, and next week SXSW travelers begin to arrive. I CANNOT AFFORD TO MISS IT, YET CANNOT AFFORD TO DRIVE THIS LEMON!The other issue is when the auto stop feature was off and I would go down a steep hill, the brakes would come on and slow me down! This sounds like a transmission problem, too! Is Chrysler waiting for the warranty to expire? Ive got nearly 25,000 miles now and need help to get rid of this lemon. There is a lemon law, right? Angry and broke!

When I bought this car, nobody told me if I don’t regularly drive long distance on the freeway the soot level will build up and the car breaks down and needs to be towed in for service. My commute is only 5 minutes so I don’t have any need to drive long distances over 60 mph as the car required. I have had it break down three times since 2015. Jeep is very clever at dodging my calls and I can’t get anywhere with them. They have about the worst customer service I’ve ever seen. I’ve been told now three years later the car is not a good match for my driving habits and I have to sell. The value has dropped 23k in the three years I’ve had it. I’ll never buy a Jeep again!

Problems with new 2014 Jeep Grand Cherokee - The transmission clunks really bad at slow speeds and is very jerky on downshifts. The dealer justified the problem but Jeep denies anything is wrong. This vehicle has only 500 miles on it? Also, the navigation screen has just gone blank on several occasions but of course wont do it when at the dealer for service. The dealer is very cooperative but Jeep is not. Really making me question my first ever Jeep purchase?

I have a terrible experience with this car. I bought it with 17000 miles on it a year ago and had only been able to put 3000 miles on it due the I can’t use it because it has to be covered every time it rains or all the interior will get over a gallon of water. I had called multiple times Spartanburg Jeep dealer for help or a warranty and they just ignore me.

Great car, love the interior design. Sound system is awesome. Had some trouble with rear something on car, better now. Jeep fixed it for almost nothing. Service has been excellent. Anytime I have a problem they take care of it and I always get really fast service.

I have a 2004 Jeep Liberty Limited which I purchased new. It has always been garage kept and never abused. At 77,000 miles, the rear differential needs to be overhauled according to North Tampa Jeep dealership. I filed a complaint and was given a case number by a lady named Jan at the Jeep Consumer Affairs Corp. I took my Jeep for a diagnosis at the aforementioned dealership, which cost me $104 out of pocket at the suggestion of Jan.Jan contacts me a day later and tells me Jeep will not cover the $2,300 repair because that is normal wear and tear. I asked Jan how many rear differentials go out at 77,000 miles and she could not answer me. My Jeep is not a 4-wheel drive nor have I towed anything with my Jeep. What happen to Jeep Tough.” Its wrong that Jeep wont cover the repairs - no, they will cover my out of pocket the diagnosis for $104.This is not my first new Jeep, but it will be my last Jeep. Jeep will not stand behind their vehicles in or out of warranty. This is very rare that the differential just happen to be out in my Jeep. Jan apparently has no supervisor above her. Her number is **. Voice your opinion on my behalf if you think Jeep was not fair with my complaint. Thank you.

I had top and bottom ball joints go bad on my 2003 Jeep liberty and the dealership in Slidell was going to replace them because there was a recall on them. Chrysler claims there was no recall. At first, they said I should have waited for the part to come in at the dealership in Slidell. The part never did come in and if my son wouldnt have changed the part, who was going to pay for the accident? Then they claim it was taken care of in 2006. If they would have changed them in 2006 which they didnt, dont you think six years is a very short life span for ball joints? Why does the government keep bailing these car companies out when they are cheating the American people? I am very unhappy about all the lies and I think they should pay for the job.

Check Engine Light/Software Updates - To begin with I am glad that you are reading this, on the other hand I am sad. Simply because you would not reading this unless you have had problems with your vehicle. I bought a new 2015 Jeep Renegade Trailblazer, bad mistake. This is the fifth Jeep I have owned and let me quite frank about it, it is a piece of garbage. If I had known the thing had been made in Italy I would not have bought it, much less traded my 2010 Jeep Liberty for it. At this date it has less than 20,000 miles on it and I have the records to show that it has had over 20 software updates done to it. Lemon law, right, the only thing that is yellow here is the Jeep representative that will not return my calls, and at this point the service manager at the dealership will not return my calls either. They know the vehicle is a piece of (well you know what).Right, I am pissed, but who cares out there? I am writing this just to blow some steam off. Vacation time comes around and Im afraid to go anywhere far in it. Thats sad, new vehicle and no trip anywhere. Now, let me say this. I have found out the motor of this thing was designed by the same man who designed Maseratis, (or so I have been told), well he might know fast motors, but he dang sure is not an electronics guy. Really, JEEP should take pride in the fact that they used to be made in America and that they have served in many wars and stand up for the American people that bought their products. By doing so, Mr. JEEP guys, just take this piece of heap that you call a vehicle and stick it. Just pay off the remainder of my note. And in return, I promise you, I that I will never make my driveway look that bad again, by having a Jeep parked in it. If anybody out there, has any suggestions, feel free to comment about it.

I bought a 2018 Jeep Renegade August of 2018. This past year I have been paying for oil changes every 2500 miles or so. (Should be 5k with synthetic.) Thats 116$ bill. I honestly thought the place I had doing my oil changes was gypping Me on oil. I took it to a few different places. After the vehicle started displaying oil pressure low on the screen and shut off, while on a major highway doing 57 mph with my 6 & 2 years old boys in the back. This happened a few times while driving. A mechanic at Valvoline told me the renegades were having this issue and the engines are bad.. funny.. Would have been nice if Jeep or Chrysler had sent out a warning or recall! They knew this was happening and have ignored warning their good paying customers. So for the past YEAR I have been paying 721$ (on time!) a month for a vehicle that was a lemon, paying for twice as much oil, and being legitimately in harms way every time my family and I got in this car.They are replacing the engine. Have me a loaner for the week... I expressed how uncomfortable I am now driving this vehicle and everything that Ive been through. And Im sure the other countless renegade drivers out there with no idea! Jeep is just going to wait until someone gets fatally hurt to issue a recall on the engine. I will not be dismissed. Thats what they keep doing! When I call Jeep or go to the dealership. I am a person, this is my hard earned money and I will NOT BE IGNORED. I hope people see this and get their car checked. I want to be heard. You wronged me. Get it together Chrysler Jeep!!!!

Transmission keeps shifting into neutral. Check engine light goes on. I have to pull over and restart to get the Jeep to have power again. There is something wrong with the Trans, shifts very hard not smooth at all. Who designed this piece? Did damage to the rear end and I think it was the trans shifting so hard that it broke things in the diff. They had to rip it all apart but did comp the rear end. The dealership said everything was fixed. I had to pay for the trans to be serviced 20K miles early and pay for the car rental. I feel like they should have comped everything, their parts are failing. Then parts (Flood Lights) were stolen off my Jeep while getting serviced, what Next? The next day after getting the vehicle back the Check engine light came back on and the car shifted into neutral while on the freeway. This has been happening since about 35K miles, now at 40K. This is a dangerous situation and someone is going to die driving these vehicles with these trans shifting out of gear. Very sad for their top of the line jeeps loaded. I love the look of these vehicles but the auto transmission sucks! I wish I would have bought a manual. Please Recall the Trans before you hurt someone!