My experience with buying and owning a Jeep Patriot. I bought a Jeep Patriot Sport with a manual transmission in 2011. Bought it new (zero miles). I now have only 33000 miles on the vehicle. It has never been off-road and has never pulled or towed anything. Recently, I noticed a noise coming from the powertrain. Took it to a mechanic who advised me that I probably needed a clutch replacement (clutch, throw-out bearing and pressure plate). I contacted Chrysler/Jeep about the situation and asked if they would cover the repairs on the powertrain. Their response was as in this e-mail response: Thank you for contacting the Jeep Customer Assistance Center. It is understandable that you would like to know if you have warranty coverage prior to getting your vehicle repaired at an independent repair facility. As per your warranty booklet, manual transmission clutch parts are not covered at any time and the pressure plate throw out bearing was only covered for 1 year and 12000 miles so there would be no factory warranty coverage for these repairs. I also want to let you know that the Powertrain warranty expired on September 30, 2016. While looking into this matter for you, I also see that you have 1 incomplete recall. The S61- OCCUPANT RESTRAINT CONTROLLER recall does not yet have parts available but the parts are expected to become available in June. Once the parts become available you can get that repair completed by scheduling an appointment at your local dealership. I would like to add you to the special tracking so that you receive an email when those parts become available. You also have an extended warranty for your (X69) FRONT/REAR CROSSMEMBERS. You are able to have a free annual inspection for the Cross Members and if they are deemed to be corroded any time prior to September 30, 2021, they will be replaced free of charge as well. Thank you again for your email. Should you require additional assistance, or have any new information to provide, please reply to this email message or call 1-877-I-AM-JEEP (1-877-426-5337).In 2011, when I purchased this vehicle (new) I had every expectation that it would last a long time. I have kept up on the maintenance and, as evidenced by the low mileage, I have driven it reasonably. I certainly did not expect that there would be two safety recalls, (one of which they cannot correct because they dont have the parts to resolve the issue). I certainly did not expect that there would be a potentially serious issue with corrosion of FRONT/REAR CROSSMEMBERS, to the extent that Jeep extended the warranty on these parts only. And I certainly did not expect that the powertrain would go out on me so soon, at only 33000 miles.In retrospect, upon examining the warranty information more closely, it seems that there must be a reason Chrysler/Jeep offers such an inadequate warranty on their product. Could it be that they know they are selling an inferior product that would probably fail in a relatively short time? One can only guess. I must conclude, from my experience, that Chrysler/Jeep has produced and sold an inferior product (as described above) and that further, they appear to be unwilling to back up their product with an adequate warranty plan. It is my intention to NEVER purchase another of their products. Furthermore, I cannot, in good conscience (based upon this experience) recommend that anyone else purchase any of their products. Since it is evident that Chrysler/Jeep is not going to do anything to resolve the situation, I guess that I am left without recourse. Lesson learned. Dont buy a Jeep. Caveat emptor.

Clock radio in jeep does not work correctly. Every other week it loses time. Time has to be adjusted. Shameful that a simple clock cant keep time properly. Other issues and has less than 25,000 miles.

My brand new Jeep Renegade has a loud whistle noise coming from window... it is louder than the radio. I asked dealership in Brooksville FL 3 times to fix it. They keep the car all day and at 5 pm they tell me they could not fix it. Remember that I take the day off work because they do not allow me to have a rental. Really bad customer service. Dont ever buy a Jeep.

I bought my 2017 Jeep Renegade Limited in January 2018. Less than 2 years old.. My problem started around 16k miles. (Im now at about 23k). Friday I go in for my 3rd consumption test. Im burning oil. Getting to the dangerous part of the dipstick after 1000 miles, I didnt buy a new car so I have to babysit the oil level in it.. Its not the 1970s! Why should I burn 1 quart of oil per 1000 miles? Other newer cars can go 10k miles between oil changes, I feel duped and cheated. I also think theres something wrong with the low oil sensor, it only comes on when I take extreme turns and doesnt stay on. Im busy with my eyes on the road taking the turn, not watching my dash.. I had to have a passenger point it out to me!

I purchased a 2011 Jeep Patriot new in August 2011. At 4000 miles, I pulled out of a parking lot and my Jeep would not go faster than 1-2 miles per hour. The RPMs when pushing down the accelerator to the floor would go past 6 and into the red, but the vehicle would not go. It sounded like the vehicle was in neutral with the gas pedal all the way to the floor. I turned it off and on several times and it was fine. I took the vehicle to the dealership and they couldn’t find anything wrong with it and nothing showed up when they hooked it to their computer. This same problem has happened 7 times from April 2012 to April 22, 2013.The last time I took it to the dealership on April 22, 2013, their technician at the plant diagnosed the problem that the floor mat must be in the way of the gas pedal and that the engine is not getting fuel. Seriously? If the RPMs are at 6 or higher... then the engine is getting fuel. I am sick to death of this problem and no help from the dealership. It’s ridiculous and pathetic! Dealership is telling me there is nothing they can do because their computer does not show anything is wrong. Tech at Jeep says to fix nothing until it duplicates this problem while the dealership is test-driving it. Help!

I have a 2006 Jeep Commander. Everything from leaking grab bars to the brake system is broken. The door handles busted out. The grab bars leak every time it rains or you wash the car. You can be driving and all the dash lights come on but it has died while driving on interstate 75 at 70mph. stalls at lights, stop signs, esp. bas lights come on. The smell from the wet carpet and floor when it leaks is unbearable. When questioned the dealer about mold, the response was no way this car is built to last and withstand the wet. Dealer had the vehicle from Sept 14 to Jan 7 and only replaced door handles at my cost. This car is a safety hazard and I am afraid to drive it. It only has 67k miles on it.

I purchased a 2019 brand new Jeep Compass in October 2019. The car radio which has all my controls on it went out on 1/14/2020. They are unable to fix it until the second week in February. Jeeps are junk and the service turn around sucks. I would never buy another Jeep again. If you are wondering if Jeep is the way to go I will gladly remind you, they are terrible on gas as well. DO NOT GET A JEEP!!

Dashboard material is all wrinkled and de-laminating. Dealership not interested, Chrysler Canada not interested in helping with the issue. $70,000 vehicle that now looks like hell. Tires from new only lasted 50,000K and 4 wheel transmission motor failed 2 times in warranty and once costing me $900 just outside warranty. Never will buy anything from Chrysler again.

Brand new car broke down - New car overheated in the week it was to be repaired! During this time, no one even apologized and offered to give me another car in return! Friday, I took it and it turned out that the cause of failure has not been arranged and the car overheats again! I depend on my car, and a week I had to sit home and not work! I do not know now how long do I have to wait! I called customer service, Jeep and nothing good has happened! Please help! I am paying now for what I don’t have!

Cannot drive in rain, are it stalls, & lights inside & out act up, problems with brakes, inside seat parts broke, speed sensors blow abs system!! Problems front ball joints, cvc boots. This have been going for 3 years!!! SICK OF IT!!

Jeep vibrates at 2200RPM 58MPH. Automatic transmission starts in 4th gear and gets worse as speed increases [like a tire out of balance]. Many lame excuses but no fix.

I bought the Jeep in 2012 and it has been back to dealership more than 17 times. I have tried and DID everything I could. I cant enjoy my Jeep at all.

2014 Jeep Cherokee Limited - Never liked how my transmission shifted but was told by salesman that is how the 9 speed reacted. Received recall in April 2015 for PCM and TCM. Had the updates installed. Informed Jeep dealership there was an issue with my tranny. Made appt on Jun 25, 2015. They couldnt verify my concern but would note it as such. Stated they did install a new flash update. On July 1, 2015 I was stopped at an intersection. Light turned green, partway through intersection my jeep came to an instant stop. My park sense, ignition, and crash warning lights went off as well as my transmission. I could not get my vehicle started. After several attempts it started and as I shifted to drive I heard a loud clanking sound. I was able to hobble the jeep to the dealership. As of today, July 7th, they have ordered a valve body and transmission wiring harness. My vehicle has less than 9000 miles. The instant stall could have caused a serious accident with the potential for a fatality. Thank goodness it was during early morning hours. I am very frustrated as Jeep knew there were issues with these transmissions yet they placed them on the market. I still owe several thousand dollars on this rig that I now fear will continue to have issues. I do not know how long it will take to receive the parts and complete the repair.

I bought from Carmax a 2006 Liberty. Horrible on gas miles and noise in the back wheels that Carmax service did not fix. So worried after 3 months, I went back and took 2010 Patriot with 51k. Such bad decision. I regret so much. It is a fun car but full of issues. Suspension and brake noise in the first week. I tried to get fix. Two months with this car, 6 times at Carmax service, 2 weeks with rental car. Service and sales managers trying to figure out a stupid drum brake noise. The last time, they suggested take other car. And I did. The worse car brand ever. Never again! What a shame!

I ordered a Trackhawk when they became available and received it November 29th and was present when it rolled off the truck. It has been everything I expected. It is quick, reliable, very well constructed inside and out. My wife and I took it on a road trip from Kansas City to Seattle area and back and really enjoyed the way it performed and handled. Very easy to drive and use all of the options. It is sure footed in poor road conditions and easy to drive in traffic. This is the ultimate sleeper vehicle. I also own a 15 Viper which is also fun and more than capable of outperforming almost anything on the road and also well put together.

Repair Issues - An improper or inferior repairProblem: On the 24 Nov 2010, I came into the Springfield Jeep and Chrysler dealership because my car had ran hot the day before. They said the problem was the therostate, but they could not tell which one was not opening so they said both had to be replaced. So I left my car and they replaced the first one and they had to order the second one. I returned on 2 Dec 2010 to have the second one replaced. Then two months later, my car ran hot again. So I was told to bring the car back, but the car did not run hot for them so they said they could not find out what the problem was so I left with my car and was told if it runs hot again bring it back. In two more months it ran hot again, again nothing happened in which they could not tell me what was going on. This continued until a week ago, when my car ran hot and would not cool down and I could not make it out to the dealership who had serviced it. I was told to take it to Liberty jeep and Chrysler in Hinesville, GA, where it is today. They told me something foreign was placed in the radiator and that I need a new radiator, new engine and air conditioner unit because the problem with my car was not fixed. It had gotten so bad everything was going wrong. Prior to this, my car was serviced in Maryland where I lived --at Freds Jeep ad Chrysler in Laurel, MD. I have a Jeep Patriot 2007, Silver which I purchased in 2008. So basically, I only had this car for two years. I am very dissatisfied with this service and unhappy about my car because now I do not have a car.

This is the third car I own, my first two cars were Honda and now I am currently driving a 2018 Jeep Compass. I have been driving this car since August, on 2/26/19 around 1:30pm I was driving for about 2 minutes when I stopped at a red light and my automatic stop/start turned my car off, I pressed the button and my car started again normally. As the light turned green I moved my foot from the break to the gas and my car did not move. I pressed the auto again and I still did not move, continued to put my car in park and nothing would work. I had to restart my car twice before it would move. This all happened while at a green light with cars behind me. On 2/27/19 at 2:45pm I started my car and while I was still driving pressed the auto stop/start, I get about 200 feet further before my car starts slowing down on its own and shut off. I waited some time before restarting my car. On 3/1/19 at 2:30pm I did not have auto stop/start on, I was driving for some time and my car started to slow down again so I pushed on the gas to accelerate, it would not accelerate and I was able to pull over to the side when my car came to a stop on its own and the emergency break light came on on its own. I waited some time again before restarting my car. I do not feel safe driving this car as it is dangerous to just stop on its own. **Please note the vehicle has approximately 2965 miles on it as of 3/2/19.

7/1/21 I was in a terrible car accident on the interstate. 28k damage to my Jeep Wrangler! I had no airbags nor did my seatbelts lock, we were violently thrown into dash, my husband has facial fractures even. Jeep did a inspection and denies any liability. So never ever spend 45k on a jeep wrangler unless it your preferred coffin!

I have a 2008 Jeep Liberty with an extended manufacturers warranty. On Sept. 17, 2012, while traveling on the interstate, I accelerated to pass a vehicle and the pedal stuck. This has been happening randomly since the first incident. I removed the floor mats to make sure that was not the issue. The dealership was able to duplicate the problem on their first try. This is not covered under the ext. mfg. warranty as it is considered an accessory (yes, I quote) even though it is listed as Miscellaneous Electrical System Repair on the dealerships service order. They want $385 to fix this issue. Chrysler Customer Care said due to your cars status, and you being the 2nd owner, theres nothing we can do. First I dont see how an accelerator pedal is an accessory and secondly do not see how this should be my liability. Im extremely frustrated and angry. Anyone else have this problem?

I want to start off by saying that I come from a family of multiple Jeep owners (husband, mom, dad, brother, mother-in-law, etc.) as we all love Jeep. More so, I was looking forward to purchasing a second vehicle for myself (of course a Jeep) because they have been reliable cars, or so I thought, and I had faith in the Jeep Company. That was until my unfortunate and super expensive experience that has kickstarted my 2021 year. While driving back home shortly after New Year’s Day, my 2015 Jeep Grand Cherokee with only 66K miles, suddenly decided not to turn back on after stopping for gas. Fortunately, I was able to tow it to the nearest Jeep dealership, where I only go to for car service. Since it was the holidays, there was a delay in my cars diagnostic. After 4 days of being at the Jeep dealership, I was finally informed that my fuel pump and wiring had to be replaced for about $1,500 plus tax because nothing that needed repair was covered under warranty. Now, lets add $1,500 plus tax to the total cost that I have been incurring with rental car, stay, food, etc. since my 2015 Jeep, with only 66k miles, stopped working while I was 4 hours away from home. I decided to call the Jeep warranty customer care to get clarification on what is covered in my warranty. After speaking with several customer care agents, they all shared that my fuel pump is covered under the manufacturer’s warranty for up to 7 years or 100K miles, which conflicted with what the Jeep dealership shared. Additionally, I was told that I had trip interruption protection for up to 100K, which would help with all the costs I was incurring being 4 hours away from home. Unfortunately, the Jeep car dealership and the Jeep warranty customer care were not agreeing, which caused additional delays in my car getting fixed. After speaking with various customer care numbers for 2 days that were being provided to me by each representative, it was finally confirmed that my 2015 Jeep Grand Cherokee’s fuel pump and wiring was not covered under any warranty. Additionally, the trip interruption plan that I was told I had, was indeed not true. Now I understand that rules are rules. However, this experience has left me with 2 burning questions: 1) How reliable are Jeep cars to break down at only 66K miles? 2) How reliable is the Jeep Company with ensuring proper employee training so that customers are not misled? -Sincerely disheartened by Jeep!

I travel a lot and had my oil changed out of state. Come to find out the dealership didn’t seal my oil filter properly and has been dripping oil. I contact the dealership in Albany Ny to only find out they want me to drive 3 hours to have my oil changed there again. First off why would I go back when they did it wrong the first time. Secondly it’s a 3-hour drive with dripping oil. So I contact Jeep directly only to find out there is absolutely nothing they can do for me. Seriously, I have had owned other cars and dealerships have always been great offering any help in anyway. All I’m looking for is 1 free oil change so I don’t have to pay $150 in a month for 2 oil changes. I’m really starting to rethink buying a Jeep. Especially knowing how they cant help me at all. They couldn’t even get a hold of the dealership to even speak to them. That right there should tell you how great they are. If I could have given it a zero or even lower I would have.

Larry H Miller dealership has resolved the issue to my satisfaction. They stepped up and repaired the broken trans dipstick tube with no charge to me. However, Chrysler Llc would not assist with the repair.

This vehicle has a Mercedes 6-speed manual transmission, which you would assume would be an excellent transmission. It completely failed with slightly over 60,000 miles on it. No one will rebuild it due to the cost of tools and parts, so a new transmission from Jeep is the only solution. Chrysler basically told me to go away, as they had no intention of helping me with the problem. Whatever happened to that legendary Jeep that was bomb-proof and ran forever? This vehicle is trail rated - think I want to take this piece of junk on a back road in the Colorado mountains? Chrysler has no pride in its vehicles. Any wonder why they went into bankruptcy?

My Jeep Patriot is good and reliable. I drive easily to work every day, over 50 miles, and get around on my rural gravel roads, which can get really wet or slick in the winter and spring, and dont always get plowed quickly. Plus they are hilly, so I need 4 wheel drive often after bad weather. The engine is good, but not very powerful. I would like to feel a bit more power when I press the gas pedal. I also got bigger tires for my jeep, as the original tires were kind of small, and I wanted more powerful looking tires. Other than that, I like that its an SUV, a 4 wheel drive, has lots of room in hatch, leather seats and is comfortable. I really wanted a Jeep, as I had a Jeep in the past that I loved, with the classic Jeep look.

2012 Jeep Liberty Sky rider roof will not stay closed. I took it back to the dealer and they stated that Jeep no longer repairs the Sky Slider roof. Took it to a repair shop and they told me that they could not find parts as Jeep stop making it and there is no after market. I am stuck with nowhere to go. Jeep/Chrysler should do something to help all the Jeep aficionados who have the Sky Slider roof.

Crooked Dealership! Lemon Cars Stay Away!! If I Could Give Negative stars I Would! ...So less than 2 months ago I purchased a 2012 Jeep Compass with 123k miles. Financed through Pronto Finance out of Schaumburg, Illinois. 1st month in vehicle stalled out while pulling up to a stop sign. Just this week the car has stalled out 6 times all while driving on the freeway! One of those times with my 5 year old daughter making a U Turn during rush hour! Car in the middle of the road! Every time this happens, it literary takes 5 or more minutes to start back up again! Did some research online and apparently this is a known issue with other Compass owners and Chrysler intends to do nothing about it until someone gets killed in an accident! I called the salesman Jorge and he told me to call the finance company because he thinks it has a warranty? Hello! I bought a used car as is. Of course it has no warranty!. Just getting the runaround from everyone but rest assured Im taking matters into my own hands. Im going to make a special YouTube Channel to document every time this vehicle stalls out or goes into limp mode. Going to put them all on blast until this matter is corrected or that crooked dealership shuts its doors for good!!! I know very well the power of the internet and social media and Im going to use it to MY advantage. They knew I was desperate for a vehicle and they preyed on me like the snakes they are! Im a hardworking customer making payments on time! You Tube Link coming soon!

I purchased a 2014 Jeep Patriot new in July of 2014. In August I had to take it back in because the hood was lifting up and looked as if it were going to come off at freeway speeds. The windshield wiper smart switch also quit working. I was told that the hinges on the hood werent very secure by design at the dealer but they replaced them anyway and it still wobbles going down the freeway and they replaced the smart switch. On November 21st I took it in again because there was a grinding noise coming from the front end. The dealer informed me that I had a defective transmission and they had to order one. On November 24th I took it back to have the new transmission put in and was told that it would be done on the 25th. When I called on the 25th they told me that the mechanic had stripped out the threads on a mounting bolt and had to put a heli-coil in it and it wouldnt be done until the 26th. I called on the 26th and they told me that one of the front drive axles was also defective and they had to order one. They were closed for Thanksgiving on the 27th so I called on the 28th and was told that the part was not in yet. It is now December 2nd and I still do not have a vehicle which I need to do my job so I have not been able to work for over a week!

Purchased a 2008 Jeep Patriot. Ive had it for about, oh 3 years now. After reading everyones stories, I am not sure if I want to eve go with a new vehicle, lol, only because since I have had my jeep. I have put 4 tie rod ends on this puppy as well as 4 ball joint in the last three yeas. And just yesterday, I went to pump my back tire up and I have another busted tire sensor making it the 3rd one have to replace. And now my brake drums needs replaced and check engine light has now came on. So thinking KIA is a great car, found out that will be the last car I will buy, and Ford no way Pontiacs ignition problem and Jeep Cherokee. I mean wow, at this point I think a horse would be more liable than Americas crappy cars and customer service is something else.

I am writing seeking help. I have failed to receive any acceptable resolution to my problem. Please see below my submission to the NHTSA. Please contact me at any time so we can reach a quick and mutual resolution.The rear window regulators in the 06 Jeep Liberty are failing at an alarming rate. Ours has had both break once and the drives side twice now. I have contacted Jeep with my frustrations with zero help. There are countless claims online, with friends, acquaintances, and even my local jeep dealer (Easton, MD) that all support that this is not an isolated issue.I have again been told that there will be no recall because this is not a safety issue. I disagree strongly! When driving down the highway and the window regulator fails, the window drops. What happens if there is something leaning up against the window, a child in that seat, a pet? The risks are huge to the safety of the vehicle occupants and others on the road should something fall out.The other thing that is very alarming is that everything is beginning to present itself at a similar time for the vehicles showing signs of the problem. Jeep claims it is due to plastic parts failing due to not enough use? This makes no sense. The rear window has no support and falls inside the window. It is currently held up with packing tape.To support my claim that this is an issue affecting a large number of people and clearly not an isolated issue, please see the web sites listed below.

The water pump on my 2009 Jeep Liberty went bad at 35,000 miles. It is 2 weeks out of warranty and they will not fix it. To top it off, when the case manager said that they will not approve the fix, she would also not let me speak with her supervisor or anyone else. Apparently, they let their lower level case managers make the final decision. A water pump should not go bad for 150,000 miles on todays vehicles. I am starting my anti-Chrysler/Jeep campaign today. I will never buy one again. It is a shame that this is what American car companies have come to. They cant design and make equipment that last past 35,000 miles without breaking.

I was sent a recall notice July 2014 regarding the ignition switch but was also told the part was not available to fix the problem. Several months passed and I contacted Jeep and was told again...well let you know when the part is available. Its now 8 months later and STILL the part is not available. Meanwhile, I have to drive with no key ring (which has caused me to lose the key several times), and the real issue is that it could cause an accident. Why cant a million dollar corporation such as chrysler fix a defect that their company is responsible for and could cause an accident and loss of life? I could understand waiting a month or two for the part, but 8 months and still no idea when the part will be available is just wrong and totally unacceptable.

I own a 2005 Jeep Liberty Sport. I have had to replace window regulators at least 5 times. Usually the dealership took care of it but I had to pay for a few. And now, in 2013, the last one replaced has broken again. But this one was already replaced by what I was told was the improved window regulator. But just like the old ones, it had about a 2-year life span. But the dealership only gives out a 1-year warranty. Just for this reason, I do not recommend a Jeep Liberty unless the window regulators have been upgraded from the cheapest plastic to metal.

I purchased my 2014 Hero Latitude in Oct 2015. I have had nothing but issues with this vehicle. I purchased it with a little over 35 thousand miles. I have had a new transmission in about Feb or March in 2016. I have had a transmission mount replaced I. 2017 and another in -Oct 2020. I have had the shifter replaced or repaired about 2016. I’m having an issues once again with the shifter. I have had the throttle replaced in 2020. I current have over 76 thousand miles on my vehicle because I’m too afraid to drive too far. I will not even take a road trip for that reason.

I purchased my 18 year old son a Jeep Renegade two years ago. He recently broke down and the Jeep had been at the local dealer’s for almost two months. The dealer, as well as corporate, are stating they do not have the coolant fan in stock and they are not even manufacturing the parts any longer. I have no vehicle and paying a car payment on this. Very unprofessional and no accommodations are being made. I now get a generic email from an escalation person at Jeep Corporate and they are very vague and stated we will get another update on parts in October. Very unsatisfied with my first Jeep purchase and would not recommend to others. I can’t drive the vehicle or even sell it as it does not run.

I found out today I bought a 2010 Jeep liberty in 2013 had 19000 miles on it. Never was told it had a recall for leaking water pump. Well I have had it for 7 years. I have 35500 miles on it. Now the water pump is shot again. 2 water pumps in less than 8 years. Seems Jeep has a problem that needs to be addressed. I have no problem fixing what goes wrong but I do have a problem with the same thing having to be fixed in a short period of time. And under 50000 miles pretty pathetic. I would never buy another Jeep of any kind. It should still be under some kind of manufacture warranty under 50000 miles. And if there is a problem in this part then Jeep should be responsible in replacing it. Faulty and cheap.

Lemon Law help with 2016 Jeep Latitude 3.0 FWD: I bought a new Jeep from Nyle Maxwell Chrysler Dodge in Austin, Texas. From the get go, they allowed each bank to pull a hard pull credit instead of pulling one and telling banks it was a soft pull. This tanked my credit, but I digress. From the start, the wipers failed during a storm. They came loose and grabbed the other wiper and I couldnt see past 100 yards on a one lane toll! Only by the grace of God did I not crash. I found the closest Dealership and called, but service didnt care that I was traveling through Houston. They told me to leave it overnight.I tried Rivercity location and the service manager saved the day when another service guy laughed at me when I told him I nearly could have crashed. Betty, the Service manager told me to come right in. The rain was less violent by then. Because it was a new version of Jeep, they had no parts and took the wipers off a new vehicle. A month or so later, there was a recall on wipers, which my Dealer handled when I took my Jeep in for a cruise control problem. The cruise control would not maintain a 2-3 mile range after going down even a low grade hill. It would go up to 12 miles more, and then attempt to slow, but it wasnt a smooth transition. It was Jerky, but not dramatic, but unacceptable.They updated the computer, installed new wipers and told me that maybe the cruise control would fix by update... but it did not. I would add that I was given a rental car, but find it unacceptable that you make an appointment, and they cant look at it for 4-5 days! There seems to always be recall backlogs! The second time I took it in, I allowed a guy in service to test drive it home and back. My advisor drove it, too, but because no codes came out on computer, they couldnt do anything. Both also said that the cruise worked fine... so, I go pick it up and bam! It still does the same thing going on a hilly area in San Antonio, but not huge hills, just low to medium grade hills.As a side note, I use my car to earn money, and each time they test it and give me a rental, I am without any way of making bank! My first oil change was a normal one, averaging 21 mph, but since then, I use full synthetic and it went to 24 mph. I came to work in Austin, and the auto stop and on feature stopped working. This affected the RPM, which now never goes down to zero anymore. Ive burned through a tank of gas after only 150 miles, getting 19 mph! Of course this was on a Friday afternoon, too. So, I cant earn what I need, defeating the purpose of coming to Austin, and next week SXSW travelers begin to arrive. I CANNOT AFFORD TO MISS IT, YET CANNOT AFFORD TO DRIVE THIS LEMON!The other issue is when the auto stop feature was off and I would go down a steep hill, the brakes would come on and slow me down! This sounds like a transmission problem, too! Is Chrysler waiting for the warranty to expire? Ive got nearly 25,000 miles now and need help to get rid of this lemon. There is a lemon law, right? Angry and broke!

I bought my first 2014 Jeep Overland and within 3 years my Jeep would just die while driving. Took the vehicle in and they could never figure out what was wrong. I drove it for a couple more months and the same thing would happen that I eventually was so scared to drive my vehicle, more so with my grandkids in the car that I decided to trade it in for another Jeep. I really like the look and feel of the Jeep that I just thought I had a lemon and would buy a new one. So I buy a brand new 2017 Jeep Summit. Has 2000 miles on it and now this one starts to shift gears when it is coasting or coming to a complete stop. I now have been told I need a new transmission in my Jeep. Just so frustrating and really sad that I now have gone through 2 brand new vehicles with Jeep! My dealer has been very reasonable with helping me. I know it is not their fault but what is happening to the Jeep. Wish I would have learned the first time!!

My jeep would not start when I went to go start my 2005 Jeep Liberty. Jeep would not start. I brought it into a jeep dealership and was informed that a piece on the steering column broke off, and that this is a common thing with this jeep. I am told I need to replace the whole steering column. When we went to go order the column, and we discovered that 400 people are waiting for this steering column.As of 12/28/2011, these 400 people are all on a waiting list for this part that is back-ordered. I am wondering why there has not been a recall on this steering colomn. I am without a vehicle for I dont know how long.

I have waited 3 years for a dash pad to be replaced under warranty part was ordered then after 3 years manufacture canceled order still not completed. I have lost value. I cannot use my defrosters. Dash is pulling on air bag. Now vents are being pulled out. When I call customer service I get the run around. 1 Star too much for this review.

I purchased a 2008 Jeep Compass from Massey on Friday, October 26, 2012. On the way to work the following day, something happened inside the transmission that caused major damage. After the sun was up, I looked at what I could and called Eric, my salesman. He told me to bring it back to be checked over. I drove the vehicle back into the dealership and dropped it off on Saturday, October 27 (less than 24 hours after purchase). After numerous phone calls, I was informed that they would not warrant the vehicle, stating I was doing burnouts or something and ruined the transmission (Matt). Trying to use the chain of command at the dealership, I was informed by the owner Faith Massey that they indeed would not stand behind their warranty and to get that vehicle off the lot.

My Jeep Liberty 2005 all of a sudden would not start. My husband, who is a mechanic, researched the problem and tried to buy the part from our local dealer. We were told that the part was not serviceable and we would have to buy a re-manufactured steering column for $800.00 + core charge. Catch was that over 800 people were ahead of us on a waiting list. We researched online and, thanks to my husband, found the part needed. It was an ignition actuator pin that was under $40.00. It solved the problem. $800.00 vs $40.00, not a question. For others out there, the part number is 924-704.

I took my 2006 Jeep Commander to Odessa,Texas repair shop on June 27 to have the AC fixed. That went out 60 miles from home on Sunday, June 26. It was in the shop for 15 days. Got it out July 11. I was told two-three days and it would be ready. Fifteen days later, it was ready. No parts had to be ordered for the AC. One part was ordered for the temp ready inside of jeep on Thursday and received on Monday morning and then it was ready that afternoon.This will be the last time we will buy any brand that you sell. I had doctor appointments and a lot of errands to do. It was very hard for family and friends to stop and take time to help me out. I am very unhappy about this problem and something needs to be done about it.

My wife and I bought a 08 Commander three months ago. When taking it to my mechanic to have an oil change performed, he saw a leak coming from the engine block. I contacted Chrysler and was told to take it to a dealership to have them diagnose the issue to see if they could help cover it. The dealership found a crankshaft seal leaking which I have replaced at the time, granted the vehicle only has 30,000 miles on it. Chrysler informed me that they cannot cover it because they can’t tell if it was pre existing when we bought it or not. I will definitely remember this when my 05 Ram and Jeep need to be replaced when I find a different make to buy. They fail to realize that the main issue is that stuff is failing in the engine and transmissions of all their vehicles with low miles. The US tax payers helped bail the auto industry out and they can’t help the people who purchase their vehicles by backing up what they sell.

I have a 2008 Jeep had 53,000 miles problems after problems after problems - front ABS brakes, speed sensors crank sensor, CV boots front problems, inside parts!!! The dealer they have, helped in any way they can!! My advice do not buy a Jeep Patriot!!! To me its a safe jeep!! BEWARE!!!

The Gladiator is just fun to drive. All the controls are in a nice position. The seats are very comfortable and adjustments are place you in a great driving position. With a longer wheel base over the Wrangler the ride and handling are enjoyable.

2003 Jeep Liberty Freedom Edition (original owner). I have replaced the motor on my left rear window on three separate occasions. The first time was covered under warranty, but it was out of pocket the second and third time. Its expensive and apparently a consistent problem with other Jeep Liberty owners. According to the dealership in Davis, this part has not been recalled.With the first use of my car for the day, a metal grinding sound occurs when I brake (lasts for about 3-4 brake uses and then goes away). Its very loud and embarrassing, though I was assured that my life is not in danger. I was told that this is due to debris from the elements (air, dirt, etc.). I am the original owner of this Jeep Liberty and this has never happened in 8 years, until now.From a standstill and then pressing the gas pedal to drive my automatic Jeep, my car jerks (I can feel it and hear it) as if I were driving a stick shift car in the wrong gear. Dealer does not know why.My car has turned off three times when I stop at a red light (stop light, etc.) and I have to restart the Jeep. Sometime it turns on. Other times, I wait and then try again and it turned on. I just took it to the dealer where I was charged a hefty diagnostic fee. However, they could not tell me what the problem was. I am paying a fee, yet they cant determine the problem for my car turning off while I am in moving traffic.Does anyone know if it is legal to charge a diagnostic fee when the dealership cant determine the problem? I would accept the fee if they were addressing the problem; however, they are not.

This is my second Jeep. My 2001 Laredo experienced locking or freezing of the SUV. Very scary, driving down the interstate when your SUV freezes and you have no power or control, no power steering and you have to pray and glide to the side of the inner side of the highway. This happened to me 3 times.I traded it, and bought a 2006 Laredo and thought my problems would be gone. Just the start! With 60,000 miles on it, I have the transmission light going off and the system goes into a slipping out of gear or a revving. I have to shake the gear knob to get it out of the malfunctioning mode! I have read a lot of similar problems. Besides these not-so-scary problems are the following: the seat belt light is on with the ** chime on, the air bag light is on, the check gas cap is on, and my low tire light is on. Believe me, my husband has checked all four tires with the gauge, filled them properly and there is nothing wrong with the tires! I will never ever buy or suggest a jeep to anyone! I hate Chrysler and believe me they are aware of these problems.Today, I am on my way to shop to see what they can or cant do to the jeep. Last time, when I had the tranny light problem, the shop said, Well, it isnt on now! Well, that is Murphys law! It was on all the way down 44 miles to the service shop, but then when the ** jeep is being looked at, the light isnt on. This is a nightmare!

My husband bought me the 2004 Jeep Wrangler Sahara brand new. I have been driving it, plowing with it, towed other cars with it and pulled people out of snow banks with it. I have never had a problem with it. Some of the complaints I see on here are just plain stupidity. Read your owners manual before you drive it. Learn what 4x4 high and low are used for before you just engage it and drive down the road. For the one legitimate jeep complaint I saw (water leaks), go on Jeepforum.com and some super nice people will tell you many different ways to fix it, some with videos.

Ive about had it with this 2006 Jeep Commander nonstop issues and its never ending money pit. Sunroof leaks, gotten it fixed multiple times. Stalls switching from reverse to drive. Repaired that and it still does it. The right side power steering went, new rack and pin. Massive massive electrical issues, you fix one problem leads to another. The electrical issues dont stop!!! Since it takes hours and hours for the mechanic to pinpoint one electrical problem and thats just to give a quote. Then the car has shut off while turning and other vehicle coming at me, that ignition switch recall supposedly fixed that.My mechanic said stop putting money into this. He said the engine is going to go soon. I dont have money to just purchase another vehicle!! We have 4 kids. I cant afford a car payment so keep dumping money into this garbage of a vehicle to keep getting by. What other choice do we have. Jeep should be ashamed and recall all these awful Commanders. Get them off the road!!! Complete unsafe and I have no choice but to drive it.

When I bought this car, nobody told me if I don’t regularly drive long distance on the freeway the soot level will build up and the car breaks down and needs to be towed in for service. My commute is only 5 minutes so I don’t have any need to drive long distances over 60 mph as the car required. I have had it break down three times since 2015. Jeep is very clever at dodging my calls and I can’t get anywhere with them. They have about the worst customer service I’ve ever seen. I’ve been told now three years later the car is not a good match for my driving habits and I have to sell. The value has dropped 23k in the three years I’ve had it. I’ll never buy a Jeep again!

We were stopped at a red light when my 1999 Jeep took off by itself. Even with both feet trying to hold the breaks we still ended up going thru the intersection. Very scary. Then about 20 minutes later on interstate the Jeep slowed itself down to 30 mph when we were originally traveling at 75 mph.

2012 Jeep Grand Cherokee Garbage: After owning foreign cars my entire life, I decided to try a Jeep. I purchased a JGC with only 6000 miles on it and a full warranty. I also purchased the extended warranty that has 7 years, 100,000 mile warranty since my Jeep is fully loaded with all of the options. I must recommend to other buyers that you should AVOID any Jeep products. My jeep has had so many issues and I have wasted so much time at the dealership, that I regret my purchase. The most significant issue is that my Jeep will die while in Drive and Reverse, thus making it very dangerous to drive. Everyone seems to have the same issues as well. Horrible customer service, regardless of where you are located. Chrysler is a horrible brand and they deserve to go bankrupt. I will never buy another American car again. It is sad that our own products are junk, but that is what Chrysler is. Even the case manager assigned to me from Chrysler is a blithering idiot who wont even return my calls.

I bought my 2011 Jeep Liberty new which has just over 50,000 miles on it. I am a female in late 50s so no off road or rough driving. But already I had to replace a Idler pully belt and today a water pump. Not a happy camper.

New car under 2000 miles returned to the dealer 4x + for the same issue. Dealer cannot fix and Jeep is not standing behind their product. Talked to a rude sr. escalation manager Patricia at Jeep with the resolution team (**) who told me she cannot help any further and is the highest level of support at the Jeep brand. Dealer stated there is nothing more they can do and reached out to Jeep for help. Getting the runaround by Jeep corp and would never buy another Jeep product again. Will pursue local lemon law and NCDS replacement claim. Truly unfortunate that Jeep does not care about their customers or products. Really hard to recommend Jeep to others and suggest they learn how to treat customers and fix their major quality issues.

This is the first Jeep product I have owned and so far, I am really happy with my purchase. The Jeep dealership was super. Great service and friendly staff. I can see all of my future vehicle purchases being Jeep products also. My only problem I have encountered is that my kids are way too close to me and each other. Im used to a minivan and the distance between us makes long drive a more bearable. Lol. But other than that, I like that the Jeep Renegade is at a very fair price. I also like the touchscreen stereo, which is standard in most vehicles these days but still appealing to me.

I was very disappointed cause my Jeep needs a new engine. It has a blown head gasket after 3 months of me owning it and the seller cut the 4 wheel drive shaft out. I wish I could have brought it to a garage to have it looked over cause then I would have had the opportunity to say no or gotten it cheaper or had the seller fix it. He just plainly ripped me off for like 2000. Its just not worth putting that kind of money in it. I also didnt like the center console. It has the window controls there instead of by the window like on the door panel. Even so, I liked the fact that it was an SUV but wasnt huge. It had plenty of space and seemed to have run great. Was also pretty easy to work on and maintain but I didnt really get to drive it all that much.

2014 Jeep Compass in the service department constantly for stall starting and engine ticking noise when turning it off. Chrysler states that they are unable to detect the stall starting. I have 3 videos to prove it and theyre stressing me out. My Jeep has gone to the dealer over 4 times for the same issue and the only thing that was replaced was a solenoid for the ticking noise when shutting off that is still there. All Im hearing is if it happens again. I live nearly 100 miles from the dealership one way. The dealership and Chrysler representative lied like they put a black box on my Jeep to detect the issue and asked me to bring my Jeep back to the dealership by a certain date to have it removed. I get to the dealership just to find out no box was ever placed on it. Im fed up and stressed to the max with the run-arounds and in the midst of all this from the beginning, dealing with a dying mother that passed January 25 and still mourning her, and dealing with Chrysler is too much.

My Grand Cherokee is one of the best vehicles Ive had. The seats could be a lot better far as comfort and the replacement parts are expensive. But I like the design of the whole car in general. My Jeep has been great. Just keep up the maintenance on your vehicle.

A number of times, the transmission felt as if a clutch was slipping. This happened first thing in the morning a number of times. The dealer changed something he called the valve. A week later - the same thing happened while climbing Mt. Washington, NH. I had to do a dangerous U-turn and had no engine braking all the way down. After an hour, the problem cleared. The dealer actually told me that there is no engine braking on this car... Chrysler said that if the dealer doesnt find the problem then they will give me the car back. Basically - they are calling me a liar. KEEP AWAY FROM CHRYSLER!!!

That my 2019 went up in smoke and to this day they have no idea why and they are not investigating why it happen. Thank god I was not driving and they have the worst customer service. No one gets back to you.

While driving down the freeway in the left lane, about to pass a tractor/trailer and another vehicle plus a tractor/trailer directly behind me, my 05 Jeep Liberty suddenly fully accelerated. As soon as I passed the T/T, I cut to the right and on to the shoulder of the road while breaking and turned off the key. Once my heart stopped racing, I turned the key to the on position and noticed a new warning light. The Electronic Throttle Control according to my owners manual. After about 5-10 minutes, I tried starting it again but it immediately started revving into the stratosphere, so I shut it off and called a tow truck. The next day, my husband went out and it started up fine but he isnt going to run it until its fixed.

I engaged the 4 wheel drive on my 05 Jeep Liberty Sport edition, which is an automatic, and now, while in 2 Hi, the Part Time indicator light is on, albeit the vehicle is obviously in 2 wheel drive, I can tell it is no longer in 4 Hi or 4 Lo. And when I engage 4 Hi or 4 Lo, the indicator turns off. Any ideas what the issue might be? Is it the Powertrain Control Module? Is it the Transfer Case Position Sensor, or harness? And can I work on it from underneath the vehicle? I have done my research both locally and online, and I have found multiple forums with patrons posing the same problem I have.

There is a recall notice out there for those of you who have problems with your window regulator. My wifes sister had hers fail (2009 Jeep Liberty) and paid $450 to have it repaired. A recall notice was generated and she was paid for this repair. Check it out.

My wife and I have owned Jeeps since 1996. In 2009, I purchased a 2009 Jeep Patriot for her. The vehicle is a fine one with two exceptions: 1) It is difficult to hold on the highway when there are winds of 15 mph or more; 2) The road noise created by the tires on the highway makes it almost impossible to hear the radio.

My 2016 Jeep Patriot is 3 months old today. Had 11km on it when we left the lot. 2 weeks ago today we were driving on the highway and touched a button on the nav screen and the screen cracked like a spider web. Jeep is saying its not covered under warranty so Id like to know why I pay for warranty? Im beyond pissed and Ill never buy another jeep again. Wondering if anyone else has ever had this happen? One lady at the dealership thinks the high temps might have caused it as it was 40C at the time.

2017 Jeep Renegade - Received a tiny chip in windshield, parked car in garage. Was going to take to repair shop for seal injection and found a 6 inch crack extending from small chip. AND replacement windshield is back ordered for two months AND cheapest one is $800. WOW! Maybe buying a Jeep was a mistake.

Simply - I love my jeep. Bought this 06 in 2011, but have never been happier w/ a vehicle before. Ive owned a few, even classics. But my jeep can go anywhere, has the power, turning capabilities, comfort and design as well as the stereo system is awesome. My dogs even love it!!! I love my Commander!!

I purchased a 2012 Jeep Patriot. It drove fine for the first 7,000 miles. From then on, I heard crunching and grinding whenever I would go over smallest bumps and speed bumps. Then, I brought it to the dealer. It was my struts and control arm. I do all highway mileage. At 11k, I feel a shake and wobble in front end. I brought it to dealer at least 10 times and complain to Chrysler that the dealer says they acknowledge an issue but cant figure it out. I am angry. I have a huge blowout on highway with my two young babies. I did not even hit anything and this is at 21k. They open a star case on it and some technician says its my axles. They are blown. I spent $400 on new tires and several trips to dealer wasting my time, and drove it 11k+ before they fixed it. It was fine for maybe a month plus, but now I hear grinding and clanking, also something loose. Plus the set button does not work sometimes on steering column. Very sluggish pick up during acceleration, hesitates when accelerating. I had to have power steering pump and serpentine pulley replaced at 20k. I HATE THIS JEEP and biggest mistake in my life. Now I am out of warranty slightly and I have to pay for it. I will NEVER buy anything American made vehicle again. Poorly made and very cheap. Worst choice I could have made buying a BRAND NEW VEHICLE.

I currently own two Jeep vehicles. One I purchased new is a 2013 Grand Cherokee. It has been the most dependable, reliable, stylish vehicle that I’ve owned. Jeep has stood behind any issues I’ve had, which have been few. My second Jeep is a 2018 Wrangler Sport that I purchased used with 8,000 miles and under warranty. It’s also a great vehicle, easy to tow behind my motorhome, and fun to drive on adventures. I’ve had no issues at all with it.

I called last week to simply find out a price on a vehicle. I spoke to Trevor who kept me on the phone for 20 minutes trying to get me to come down there to purchase this same vehicle. I told him there was no way I was driving 4 hours to be disappointed and come home with nothing. Ive had over 12 vehicles and I know how this operation works. I told him about my proposal I have with a dealer here and the price they were giving me for my trade. They unfortunately didnt have the color jeep I wanted. He guaranteed that he could get me to a payment of $300 or under. I still said I dont believe it and will not drive there until I know you can sell this vehicle for this amount and that I have it in writing. At this point he said even if we lose money we want your business. I told him Id call Monday since Id be away all weekend. In the meantime my friend Greg also called and spoke to Trevor about numbers and he promised he could get us there. So last evening we made the 2-hour one-way drive to find out it was all a lie. The numbers were way off. You wouldnt give me the discount promised. I left absolutely devastated. My suggestion to Trevor and the rest of your team is not to make empty promises to prospective buyers. You wasted 5 hours of driving and caused a lot of heartache. I will never recommend anyone to your dealership. As matter of fact, I will tell everyone I know to steer clear. I will be writing a letter to Jeep corporate customer satisfaction on how no one there would take any responsibility for their dishonest actions and misleading representations over the phone. Especially with a new salesperson they have on staff that is representing them. They promised $11,500 for my trade and $2300 in rebates. We got there and they would only discount the jeep $1165 and would only give me $10,000 for my car.

Where do I begin? I bought this Jeep brand new and outright with 36 miles when I drove it off the lot. It was great until 40,000 miles I had to replace everything in the front end. Mind you this vehicle is not used for off road. It is used for basic daily driving to and from work, errands, etc. After that was replaced I made a turn only to have scalding hot water pour into my driving foot while wearing sandals. I took it back to the dealership and asked to be notified of the problem before it was fixed. I was not called until the end of the day when I was told to pick up my vehicle. I was then told it was a clogged AC unit and was charged $300. They did the work without my consent. The troubles kept coming after that! About a year ago while driving down the road, my car began to violently shake with my daughter in the vehicle with me. My tie rod broke while driving about 40mph. Luckily I did not crash and was able to gain control of the vehicle and pull off the road. That makes the second time things in the front end were replaced all before 100,000 miles. I am now over 100,000 and no longer have a warranty. Two months ago I paid 1,000 for engine issues. My traction control light is always on, now my check oil light is on and dinging over and over while driving. There is a sensor failure that informs the car of the oil pressure. I have plenty of oil. Then I went to leave for work and my Jeep would not release the shifter out of park. Upon research this is an electrical issue where the transmission does not recognize the brake is being pressed to release the vehicle out of park. I was finally able to get it out. My blower motor for the hot and cold air does not work and needs to be replaced. I also have paint bubbling up right above the windshield and the roof of the vehicle. Not sure if this is related but in New England winters like this past one where we have a ton of snow and ice I have water that leaks into my interior light and comes through the light. So basically my car sucks and I thought I would at least be able to get two more years before I had to buy a new vehicle but this is not the case. I am having more and more issues! So from 40,000 to its current 119,000 this car has been nothing but a headache! I am so disappointed and so badly want to call Chrysler and tell them all the issues Ive had in a basically brand new vehicle (I know its not now but at 40,000 it still was). Ive owned many Jeeps over the years and I will not be purchasing another Jeep!!! I dont feel safe even driving to work in this POS!!! It looks nice on the outside but just ask me about the anxiety, stress, headache and money this vehicle has cost me and you wont think its so nice!!!

2014 Jeep Cherokee Front End - I have also been to the dealership with this problem. They found one tire out of balance. Now it is worse. Took the tech for a ride and he said he could not feel what I was feeling, even when I drove and told him. Usually from a stop and just when accelerating to 35 mph. It feels like front right tire.

I had rented a Jeep compass 12/09/16 and that day I had a roll over accident. I drive professionally and that day I drove at a safe speed for the road conditions. Speed at about fifteen to twenty mph before applying the brake. It had snowed and there was ice conditions. I attempted to stop at a stop sign on a paved road base when the car began to shut down (clicking noises) but the car seemed to pick up momentum. As the car ran through the stop area. The road changed from paved base to a dirt road base. I continued to apply the brake. As the car came upon the dirt road I was hoping the dirt road would provide grab but the momentum continued. The car slid from about twenty feet when applying the brake before the stop sign plus across about a twenty-foot dirt road base slipping for a total of about forty feet. As I viewed the ditch (luckily no water in it) I was headed for, with a ten foot drop, I thought I did all that I could and prepared for the hurt that I and the car will have. And now, two days later, I use the term terminator. I felt the car had its on will. Applying the brake did nothing. I hope this vehicle is recalled because I could of easily not have been viable now.

2014 Jeep Grand Cherokee Summit 53k - I owned other jeeps with a good experience but now that Fiat owns them and quality is in the toilet. Engine light on less than 3000 miles, wont start, computer problems, and that is just a few. It spent 3 months in shop of the 7 months I owned it. I filed for Lemon law and Chrysler bought the car back. It is a very good looking car but has no quality at all. Bought toyota 4 runner with 25k miles and not one issue. Stay away from Fix it again tony aka Fiat who owns Chrysler. Their products are worse than the junk from the 80s. Mercedes Benz lucked out dumping this company!!! Oh and lets not talk about the lack of any service at the dealerships either.....I spent 53k and treat you like crap. Go buy lexus toyota etc - now there is service. Hope they figure this out. I am sorry for all the other poor suckers buying this junk.

I have owned several Jeeps. Affordable 4 wheel drive vehicles, many options available, no shortage of available dealerships if in need of service. I love them for winter driving. Very stable and sturdy on snow or ice. Many options for purchasing.

I bought a brand new 2011 Patriot with only 5 miles on it in Feb. 2011. Before my first oil change, I had started having problems. On two separate occasions, I heard an unexplained noise almost as if my ball joint had broken and my wheel was about to fall off. The first time, it only happened for a few seconds, the second time I pulled over, nothing seemed wrong. When I got back in it, it drove fine. Of course the dealer couldnt do anything because there was not a malfunction light on. Since then, the problems keep coming. There is a dead spot when accelerating around 50mph, I then have to mash the gas to get it past it. The transmission feels weak; the dealer wont do anything until it breaks. Then I just noticed the other day my door hinge has begun rusting already. I would expect it after about two years but not 8 months. Jeep has gone to hell since Chrysler bought them in the late 80s. I knew I should have bought a GM.

We have a 2007 Jeep Commander with the lifetime, unlimited mile, unlimited time warranty from Jeep (Chrysler). For the past year, it has stalled repeatedly without warning. It just dies while going down the road which of course results in a loss of all power assist for steering and braking leaving the driver to muscle it out of traffic. It will restart but only after putting it in Park and turning the key completely to the off position and then restarting. It has been to the dealership multiple times, for a total time in the shop for a total time of about two months during the past year and they have yet to diagnose, much less, fix the problem despite getting Jeep engineers involved. We got the run-around from Jeep who eventually dropped the case and said we could start over with a new complaint. What value is a lifetime warranty on a vehicle that the dealer and manufacturer is incapable of repairing? The dealership has done what they can, but Jeep offers us NOTHING but words.

This vehicle we have had been great for us for the last 5 yrs. The only issue is the motor. We had the lifters and rockers replaced under warranty just under the 100 000 miles but they went bad again and we dont have the money to repair it again. The only problem with the 2014 Jeep is the motors have issues that we believe Jeep knows about but have not said anything. I have heard the 3.6 is not a good motor.

I purchased this Jeep Patriot 2012 new in May 2012. Sales guy told me the GPS can be updated 2x annually for +/-R500-00 a shot. It is severely outdated; they cannot get updates and tell me that when they do come, it will be +/-R2,500-00.

Jeep does not takes care of their customer in all fairness. I purchase a 2016 Jeep Renegade Latitude back in November 2016 at Suresky in Goshen NY. In the beginning of 2018 I started getting an issue with my car. I had oil consumption issue. Engine light would come on and the car would feel like as if it’s going to shutdown. Every time I would take to get my oil change, the mechanic would tell me that I have barely have any oil. So I took it to where I purchase the car and explained to them that my issues are with my car. So they did their inspection and testing and at the end they told me that the oil consumption was normal. Mind you I had 45,995 miles and still under warranty. April 29 2019 my car started blowing white smoke out of my tailpipe. Was unable to drive the vehicle home. Following day I took it to the nearest Jeep dealer around my job Croton Auto Park, Croton on Hudson, NY. They did a diagnostic and found #3 cylinder misfires, all my spark plugs are full of oil, a piece of spark plug was found inside the engine and a piece of the piston was to found inside the engine. I called the Jeep FCA opened a case. One of the representatives that helped me open my case told me that my issue with my car was common. She has handled a few of the same issues. The service Manager at the Croton Auto Park also told me that these are very common with the model of my car. I was told that to fix the car it would cost $12,000.00 and the Jeep were only willing to pay $8000 and I have to come up with the other $4000 out of pocket. Now I am 67,000 miles (7000) over the warranty and was told that this is their last offer. I believe that I should not have to pay for any of this because if this was addressed when I brought it in the day that I was still covered under warranty and below the mileage I wouldn’t need to pay anything. This is a manufacture defect. A 2 1/2 year old car having this kind of issues is unheard of. I provided proof of maintenance records. I am a loyal customer with Jeep. I had a 2003 and 2008 Jeep Grand Cherokee, 2016 Jeep Wrangler and now 2018 Jeep Renegade Latitude. I have never had a bad experience with Jeep till now. This is the worst experience I ever had. I am going to continue to post all this in all social media until I am heard and acknowledge.

2009 Jeep Patriot - Stalling issues, mechanics dont know and cant fix because there is no warning lights, the Jeep is dangerous to drive, too many others complaining of the same thing. Chrysler doesnt seem take care about putting peoples lives at risk.

Just bought my 2012 Jeep Grand Cherokee this March. Since then my radio keeps going off and on and my light for my airbag is now going off. Anyone else having these problems?

Particulate filter, catalytic converter, broken grommet, etc. - I am going on day 70 without my Jeep Grand Cherokee. 3 months of payments, no car. 3 months of Sirius radio payments, no car. Have heard the part is on back order for many months-Today called the Chrysler number and he said he sent messages but the service tech hasnt responded. 1st they put a new employee on my case. TWO days on the job. Come on guys. Really? Not fair to him or me. 2nd His response: “I will call the dealer and see if the part is there.” Duh dude-NO it is not there. (Oh wait, they forgot to give it to the tech). Then we had a tremendous exhaust leak into the cabin of my car. Car smoking like crazy. How do I file for Lemon Law?

DO NOT BUY JEEP! Please look into other credible vehicle brands. Please believe ALL the reviews about their terrible service! First of all, let me first say initially my car is fairly new. It is still under warranty, and it started stalling. Well I find out via mail it’s a recall on the electric system that starts the issue ok... Well my car isn’t driving properly. Can you all pick it up? Well let us get back with you.. Yes we can. My car gets to the dealership. They won’t service my car unless I sign some paperwork. Understandable. Can you do e-docusign? No. Can you pick me up? No. Can you bring the papers to my home? No. I had to hire an Uber to jeep and back $40. When will my car be fixed? We don’t know. Dealership calls back.. Can’t fix your car ma’am. We are backed up 4 days. Can you provide a loaner car? No. Why? Corporate says it must be a service that requires at least 48 hours. Your service only takes 20 minutes. I spent almost a wk getting a Uber back and forth to work $100. A week after my car is fixed, car stalls out again on a major highway. I’m almost killed! At this point I’m ANGRY. Same thing. No loaner car, I can’t get to the dealership to sign off, I spent OVER $200 on appointment cancellations, Uber rides, and food delivery services! No rentals are available in my area. We gave you a case manager. She’s not available until Monday morning. You will have to wait... Guess who will be doing Uber again on Monday morning?? DO NOT buy Jeep. The customer service is terrible. I get better service buying a $3 chicken sandwich from Chick-fil-A than I have buying a 32,000 vehicle!! I’m filing a suit, giving bad reviews until the day I die! I’m that angry over these selfish, greedy, unreliable, jerks!

I took the car to Advance to see why the engine light keeps coming on and why the car was blowing heat. They hooked it up and said that was a small leak and that it could be the gas cap. We fixed the cap and went on. After a we drove and the car got to half a tank, the engine light came back on again. Now back to the air conditioner. We have been back and forth with this. I took the car to the place that fixes my Lincoln, and they saw there was a leak coming out of the jeep from the air conditioner. He told me since it was under warranty, to take it to a jeep dealer. I took it to Five Star in Macon, and they said there wasnt a leak. They put Freon in the jeep and made note of what I said. Two days later, the car was hot again. I took the car back, and they said there was a leak and they needed to order the part. They fixed the jeep, and then, it went out again. I had to go out of town and I had to ride with no heat. On top of that, my children had to ride in it the entire time without any air. That is dangerous to anyone and mainly children. I drove around in Atlanta for a week because of the scheduling and being able to come back so they could fix it. They explained that if I got a rental, they wouldnt cover the days that the jeep was fixed. I just dropped the jeep again, and if its not done right again, what do I as a customer do? This is crazy that we were forced to ride in 117-degree weather and then some. As a customer, I am so angry and dissatisfied with the service that I have gotten.

After having a tiny fender bender, or flair bender in this case my car needed to have some minor work done. After waiting a month for parts I decided I was tired of waiting. I was going to be proactive and go above the body shop to see if I could get any help. After contacting several dealers who could not answer the simplest questions about the parts, I decided to call Jeep on my own. I used both the listed contact email and phone number from their website. After being put on intergalactic hold on 1st call, hung up on when I asked to speak to a mgr on the 2nd call, the third call and 3 hours of time actually let me start a case claim. I was told their “excellent “ customer service dept would get back to me within 48 hrs. That’s not excellent when you are having issues that have already taken a month to be addressed. I have to be honest when I say I couldn’t wait the 48 hrs and called back after 24. Again given a scripted runaround statement or “FACTS” as they called it and told that I could keep waiting for my case person to contact me but they were not going to tell me anything different than what she did. Her name was SHAY and she supposedly is the end all be all of customer service at Jeep. She has no boss, no training personnel, or any other contact information to give you. No way to even report the fact that she was extremely belittling. So that’s it! Final answer! Do not pass go do not collect 200 bucks. So in short I have been left in a perpetual waiting period, for some parts out there in the universe. They may come in they may not. And as for as Jeep is concerned I don’t think they care one bit if you were happy with your purchase, happy with their customer service or about you at all. They will NOT stand behind their brand, or give you any assistance once you drive that car off the lot. I’d be happy to speak with anyone at Jeep other than the call center people who I feel were not only unhelpful but downright rude... But I’m not holding my breath.

Ok, I have a few gripes and one really weird scenario for ya. I too have replaced the window motors on each door several times and have the problem code referring to the emission leak that cannot be found on a 2003 JGC. But the weird thing that happened was that my wife walked up to what she thought was her car and unlocked it with the key fob, and when she got it open, she realized that this was someone else’s car. The alarm went off when she opened the door and she could not turn it off using her key fob. Now her remote will not open her car either. Funny, huh? So for the guy near Charlotte, NC with SC tags, thats why your remote doesnt work now! The car still works fine and I think I can reprogram the alarm system even if I have to take it to the dealer. Strange that we could unlock that guys car though. I know there are a finite amount of codes to go around, but what are the odds? Im lucky that mine works still.

I bought my first jeep February 2014, since had one recall. Been to the dealership for same issues several times. And driving off the dealership, same problem is there. The vehicle changes from auxiliary, to the xm radio, to regular FM radio. The car also while is parked and gears are changed, it makes a sound. Right now, Im sitting at the dealership where services are given. Spoke to the person dealing with my case, explained my concerns, told her needed a case number, said I needed the manager whom is not in. Im extremely frustrated, freaking out. My job doesnt allow me to take time off for this type of issues. To make matters worse, I been having this issue one month in after getting the car and just now manage to have a day off to schedule yet another appointment. A year later!! Someone please help. 50,000 plus down the drain. Im very disappointed. My first jeep.

Bought a 2014 Jeep Patriot on March 21, 2014. I loved it. Less than 3 months later, it starts missing and stalling with baby in the car. I rushed it straight to the dealer. They said there was an issue with the computer and the new one should be in the next day. I never heard from them. On the 3rd day I called, lady told me they had found a valve that was sticking and it would be there the next day. I had to work the weekend so I called that Monday. They said the computer was replaced but wasnt talking to the car so they had a specialist coming from Chrysler to see if they could fix it and he gave the number for us to get an advocate from Chrysler. We felt like this should not be happening with a new car with less than 5,000 miles on it. Told them we feel we got a lemon and want a replacement. Nothing extra just the exact same car or a warranty that covers the issue for the time we have the car. We are at week 3 and they still cant fix the car. The guy at the dealership said he had emailed people due to their inability to fix it. Its just sitting out back and I am stuck in a loaner half its size with bald tires that sucks the gas. Chryslers response: I have to continue paying on it. They will not replace it or any other compensation. And if I want a rental that is comparable to what I had, they will pay $25 a day but that is all because Enterprise does not carry their products.

I have a 06 Jeep Commander. I took it in for a recall. A week later I started experiencing electrical problems with the dashboard going haywire. I took it back to Jeep dealer and they said that it was a Chrysler Jeep Star Case and they would cover any and all repairs. Half hour later they call back and say its not covered and it will be $346.00. Needless to say I was very angry but what could I do, needed my car, so bummed!!

I purchased my 2004 Jeep Liberty in 2006. I have been lucky not to have any problems until three months ago when the rear drivers side window unexpectedly fell. After doing some research (and holding it up with duct tape), I have found out that I cannot simply purchase the regulator slider that is faulty but I have to purchase an entire new motor and regulator with a new window since Jeep has redesigned said parts after finding out their previous design was faulty. I can aptly fix the problem myself but cannot purchase the single part because Jeep no longer allows selling it. This is absurd and a recall should definitely have been issued. I will never buy Chrysler again.

I am a corporate manager for a global company in Austin, Texas and am embarrassed in front of my colleagues to have purchased a Jeep. I am extremely disappointed in my much anticipated custom ordered 2011 Jeep Sahara 4D 4x4, VIN: BL611285, purchased/picked up on May 13, 2011.I have purchased a Lemon and am extremely disappointed and embarrassed with all the issues I am experiencing with this Jeep. It has left me stranded multiple times, where Ive had to pull over and wait on the side of the road. Twice it had to be towed, the farthest has been 150 miles away from my residency. This has affected my life and interrupted my work schedule several times.On August 15, on multiple times, Jeep had to be towed to dealership due to loss of communication with computer. Repaired on August 10. On August 2, the second time the Jeep went to dealership due to loss of communication with computer. Hot oil and warning lights caused me to pull over, then Jeep would not start. Work was performed on Aug. 10, re-flash computer. On July 14, 62 days from purchase date, I brought the Jeep to shop for miscellaneous issues and concern on rough engine start. On June 23, 41 days from purchase date, warning lights flashed on. During this time, I saw hot oil flashing pulled over and called towing. Work was performed (replaced wind module sensor--this seemed to address warning light issues).I am frustrated beyond belief that I am now considering following the recommendation of my Lemon Law lawyer, in addition to reporting my experiences with the BBB, plus publicize to numerous colleagues, family and friends on why they should not purchase a Jeep from Chrysler.I purchased the Jeep upon recommendation from family members who also recommended Jeeps to several friends, some actually purchasing from Chrysler. Im done and no longer have patience to waste valuable time on a vehicle that Im literally afraid it will leave me stranded.

I bought my 2011 Jeep Liberty from CarMax in White Marsh MD. The night I took the vehicle above 50 mph the roof had a very noisy air leak. I have had the gasket replaced within the first 30 days and there was no noise until two weeks later when it came back even louder. I complained to CarMax who then told me it was a manufacturers design flaw and everyone (except me and my salesman) are aware of the sky roofs problematic history. I was told by CarMax to take it to a Jeep dealership to have them fix it because they could do no more for me. Really? I have read horror stories online since and some are paying $5,000 to repair/replace the sky roof and it still leaks. Please let me know what options are available to me. Thank you.

Jeep does not stand by their product! Sorry everyone for my rant, but I have to go off about Jeep customer service and how awful they are! We have had a Jeep Liberty for 6 years which we bought brand new. We have had to replace every window twice, one - three times, the air compressor three times, the relay switch, the battery three times, the cruise control doesnt work (and hasnt for 4 years!), and the heat doesnt work when it gets really cold (so when you need it!), and now the car just dies for no reason despite regular maintenance! Jeep customer service’s response to every single one of these claims (with the exception of the windows since that is something every 2006 Liberty is experiencing) is Not our problem! All I asked them to do is take their piece of crap car back! Would they do it? Nope, it’s not their problem. They said you can try to get out of under the car at your own discretion. So, tell me, if their cars are so great, why dont they want them back? Because they are awful cars! Dont ever, ever, ever buy a Jeep! They are awful and will not last. Do not buy a Jeep!

Vehicle Check Engine Light comes on and Vehicle loses power. This occurred on a Highway at 65mph, the CEL came on while on cruise control. At that moment the vehicle decelerated from 65mph to about 40mph with no notice. This was an unsafe condition for all occupants of the vehicle including a 16 month baby. The vehicle was almost struck by an Semi truck from behind, who had to lock its wheels to avoid a collision. This will be the 10th time the CEL was been illuminate, but this was the first time for an incident of this manner. The manufacture and dealership seems uncaring of the event and process to make the vehicle safe.

This car is such a lemon and even worse. FCA never would honor even the basic warranty. I owned this POS for 8 months and was overjoyed when I was able to trade it. The transmission is the worst shifting vehicle ever and it was useless as a 4WD because the transmission would overheat and disable 4WD every time it went off road. Nine trips to two different dealers and they just repeat the BS phrase of Operating as Intended and Cant duplicate the problem. The car is dangerous in traffic and breaks down off road, a total disaster. I will never buy a Fiat Chrysler again and think this corporation should be prosecuted for out and out fraud for not honoring warranties. Customer Care is just a time wasting charade that goes on and on for months.

Jeep Wrangler CRD 2008 - Its a great car... On 30,000 I had to change leaking power steering hose which appear to be mission impossible for Jeep Service department in Brisbane and finally private mob make a new hose for this car... On 40,000 I had to change dual mass flywheel... it fell apart. On advice from Jeep I went to other mob and this assembly and the clutch were modified to single mass flywheel. Just turned 60,000 and during acceleration from the traffic light it was a bang followed from loss of power and engine control light came permanent ON. From description from the manual... possible cause is blown catalytic converter... very cheap part. Only A$4000.00... This part should last the life time of the engine. What cause it... is terra icognita... even for Jeep experts in Brisbane. I cannot rate this car reliable. It is been driven only on city streets. Never been on the beach or in the mud. Is somebody from Jeep will stand up and take the bullet?

I bought my 2016 Jeep Renegade new. I have had it since March of 2016. I am VERY dissatisfied with it and the Jeep experience. I started having problems with it around July of last year and it has literally been in and out of the shop since. I lose gas power while driving, it just does not go. Jeeps reasoning behind no gas is the transmission is trying to find a gear. This is NOT acceptable. A car should go no matter what when you push the gas pedal down. I have had a few close calls because my car chooses when it wants to go. I have also been told turn your traction control off and this should fix the problem. I am not sure why this should fix my problem, my car should go when I push the gas down. I asked why I have to manually put my car in first gear, their response is First gear is for four wheel drive. Well, there is your problem. Thats why it cant find a gear when I am rolling forward, or turning and trying to go. Maybe it needs first gear. This is the WORST car I have EVER driven. I love how the excuses of why it drives so horribly just flow like a river. I should feel safe when I drive my car, and I dont because I dont know when it is going to happen. The problem has happened to my husband and my son.

I have a 2015 Jeep SRT bought in the dealer Flagship in Bayamon, Puerto Rico in April 2015. The Brembo calipers clear coat started to peel off around 9,500 miles and one year from purchase. I went to the dealer and after waiting several weeks for a response with no success, I had to contact them and they informed me this is an aesthetic issue that warranty would not cover! I tried to appeal that response but have never been able to get above the dealer level. I have tried every means possible, avoiding to go to the Puerto Rico Consumer Affairs Department, but the experience with Jeep-Chryslers customer service has been the worst I have had in my life.Upon research in the web I found that this is a very common problem to SRT owners and the feeling is the same; Jeep-Chrysler does not want to be responsible about this manufacturing issue and they avoid covering it under warranty. This is an SUV which base price is $65,000 and here in Puerto Rico, taxes included, is almost $80,000! It is incredible that a vehicle of such a high price has such a poor quality material and manufacturing in a part that is one of its main visual attributes. Anyone knows that this part is exposed to high temperatures and Jeep-Chrysler engineers should know better. I wish there is something that Consumer Affairs can do to help us Jeep SRT owners with this issue. I will be exploring the possibility of a class action against Jeep-Chrysler, among other causes of action for this abusive and elusive warranty scam.

Its hot in Henderson, 110 in the day time. Sometimes the airflow gets stuck on the foot vent setting and will not cycle up to the vents that blow on your face, Not all the time only some times. Currently the dealer is stumped. Bought the car new in 2013. 35,000 miles on it so still under warranty. Has this happened to anyone else?