My Grand Cherokee is one of the best vehicles Ive had. The seats could be a lot better far as comfort and the replacement parts are expensive. But I like the design of the whole car in general. My Jeep has been great. Just keep up the maintenance on your vehicle.

Remote Start for Our Jeep Wrangler - We have had so much grief with the Remote Start for our Jeep. It was installed and taken out several times because when we engage it, all the dashboard lights go on, the engine races, we are able to take the key out and it is still running. We step on the brake as we were told to do and still all dashboard lights are on and the engine is on and revving! After the car finally shuts off, the check engine light stays on. I spoke to Joe from Finance to see if we could have our money back since Howie took the Remote Start out and the Jeep was working fine with no problems. Joe was very rude and condescending to me. He insisted that we should have never had it taken out and must have it installed again. My wife called Joe on the phone that same day and he was just as rude and condescending to her. Joe told her that this was not a piece of candy we could return to the candy store two months later. So, at Joes insistence, Aaron had Howie reinstall the Remote Start. Since then, we have had the same troubles again! Today we videotaped it to show them this was not a lie or something out of our imagination. Mr Manfredi, we bought 2 cars this year, a Dodge Avenger and the Jeep (February and March), both with Remote Starters. My Avengers remote starter works perfectly. The Jeep has been a nightmare that seems to have no end. Supposedly, Tony is now working on it. Why cant we have it removed? We are moving to Florida in mid-June and will be driving the Jeep down. We are afraid of what might happen! Please. Please help us solve this craziness. I am sorry to have to come to you, but we are not getting any satisfaction from anyone else. The cars are under my wifes name. Aaron has been a gem through all of this but says his hands are tied when it comes to solving this. It would be greatly appreciated if you could take a look at this and get back to us. I hope I downloaded the video right. If not, I have it on my cell phone.

Car Continues to have problems after multiple repairs. Jeep has recall P41 (from Sept 3, 2014) that parts have not been made available for. 2006 Jeep Commander Issues: Sept 2013 -- Stalled, Shut Down, No Start. Piston Replaced Est. Cost ($1000) -- Repaired at Independent Auto Repair. Car stalled/shut down while driving approximately 25mph. Car restarted after about 5 tries and was driven “home”. No restart. Vehicle was towed to mechanic. Piston was replaced. Car never worked properly since. Jeep would pulsate when slowing down or stopped. Intermittent and random hesitation and acceleration. April 2014 -- Stalled, Shut Down, No Start -- Est. Cost $500 -- Repaired by Independent Mechanic. Starter Replaced/New Battery (approx. mileage 86,000).(My 66 yr old mother driving alone.) Car stalled while driving at approximately 25mph. After about 10 minutes and several attempts car restarted for a short distance (about 1 mile) and stalled again while driving. Car was towed “home”. Independent mechanic replaced battery and solenoid/starter. June 2014 -- No Start, “Transmission over Temp”-- Est. Cost $800 -- Repaired by Independent Mechanic. Jeep would start for very short period, over-heat and shut down. Would restart after cooling. “Transmission over Temp” light on dash. Hoses and water pump replaced. Blower motor replaced (a/c & heat hadnt worked in over a year). Replacing blower motor did allow a/c & heat to work BUT only on high.July 2014 -- Stalled, Shut Down, No Start (Towed In) Est. Cost $600 Approx. Mileage 92,000 - To Dealership. Dealership can’t find any problems. Had Tune-Up. Replaced spark plugs, etc. Vehicle was hesitating while driving. Engine light on. Dash lights would come on and shut completely off while driving. After car was shut off it wouldnt restart. Windows wouldnt work or if they finally engaged would go up and down sporadically. Car horn came on by itself and wouldnt shut off until relay was taken out. Windshield wipers went haywire. Jeep was TOWED to dealership because it wouldnt start… Therefore, it wouldnt run, but the dealership couldnt find anything wrong with it. Tune-up was done and the Jeep, somehow, ran.Sept 2014 -- Stalled, Shut Down, No Start (Towed In) Est Cost $600 Approx. Mileage 94,000 - To Dealership. Starter Replaced, New Battery. Car started hesitating while driving. Dash lights would all come on and then all shut off. When coming to a stop or slowing down car would lose power. At stops, would have to keep foot on gas to keep car from stalling. While coming to an intersection to make a left turn on a green turn arrow car wouldn’t engage to excel. My 7 year old daughter was in the car. I feared we were going to stall in the middle of the intersection of a busy street. All the dash lights came on and shut off repeatedly as we coasted around the turn. Car re-engaged and we pulled into a parking lot. Shut the car off. Went into Walmart. When we came out car started. Engine light on. Being only 1 mile from home we drove home. The next morning car wouldnt start. Got a new battery. Car still wouldnt start. Had it towed to dealership. Dealership replaced solenoid/starter.Sept 2014 -- Hesitates, Lights on dash on and off, Engine light on, problems starting. Drove to Dealership. Dealership can’t find any problems. Again, dashboard lights came and all shut off. Jeep is/was hesitating while driving and not engaging/changing gears while driving. Also, periodically accelerates randomly while driving. Dealership suggests replacing control module ($1300) and having wiring harness diagnosed ($600 for diagnosis not to fix it -- est. cost to replace wiring harness $1500 to $3000). But, they do NOT know what is wrong with the Jeep.Oct. 2014 -- Hesitates, Random Acceleration, Dash lights all on to all off. -- No Fix. Vehicle continues to have problems. As I cannot afford to keep replacing parts or diagnosing issues I drive it as it. I have 3 children that I will not drive in the Jeep any further away from home than a mile or 2… and will only drive with the children in the car on side streets or back roads. Therefore, my children do not go anywhere except the local park, to school, or to a friend’s house that lives nearby. They do not go to any store with me that is farther than 1 mile away, or that main roads have to be taken to get to it. Not included in the costs above are the car rental fees I have had to pay each time the car was under repair.Other misc. problems: Broken Door Handle, Sun Roof doesnt close properly, Poor Paint (Thin - scratches and rust), rough drive, a/c & heating only work on high. Chrysler issued recall P41 (Faulty Ignition) on Sept. 3 2014 but parts are not made to fix the problem YET. 2 Months from issued recall we are still waiting for Chrysler to make and distribute parts. Chrysler issued recall on Sept 21 (maybe 23) for recall of TIPM but only for SOME of the vehicles affected. 11/21/2014 Jeep lost power at 35mph. Re-engaged. 11/25/2014 Jeep lost power at 25mph. Re-engaged. 11/26/2014 Jeep lost power at 35mph. Re-engaged. Called Chrysler and was told there is nothing they can do about recall parts as the parts are not ready. There is no sense continuing to take the vehicle to be serviced as the problem does not seem to be able to be diagnosed properly. It does not seem to be able to be fixed.

The a/c stopped working in my 12-year old Jeep. My regular mechanic couldnt figure out what the problem was, and suggested I go to a Jeep dealer who might be able to figure it out. I went to Manfredi. The staff acts like they are doing you a favor by letting you pay them a lot of money to not fix your car. Terrible customer service. They rush you in to a service rep who doesnt even bother to make eye contact. Theyll tell you they are going to call you with an estimate. Dont expect to hear from them. You have to chase them down and then they act like you are a nuisance for bothering them. They replaced the accumulator for $700 and the a/c worked for four hours. I returned the car to them on Monday, and it took them 5 days to figure out the problem was a leak in the evaporator, which they conveniently blamed on my original mechanic. They said they would fix it but it would be at least four hours labor (at $99 p/h) plus parts. Rather than put any more money into the old car, I told them I would pass on it. I now have a new accumulator that I didnt need and the a/c is still not working. No one could explain why the evaporator leak didnt show up in their original diagnostic.I thought about fighting to get the $700 back, but realized I would get nowhere. I had planned to buy a new Jeep in the fall anyway; the old one will go to my nephew. But I will never deal with Manfredi again. They can keep the $700. Ill give my $25,000+ to another Jeep dealer.

While on an out of town trip, the cars dashboard display notified me that I needed to get to a dealership within 200 miles. Since I was in rural Arizona, it was difficult to find a dealer, but I managed. 10 weeks later, my car still isnt repaired. Chryslers customer service has been erratic and unhelpful, they claim that there are problems locating the parts needed to repair the car. Most disappointing, however, is the companys complete lack of concern for my dilemma. My personal expenses have been significant, the company barely communicates with me, and wont commit to anything at all. No car, no repair, no compensation and above all, NO APOLOGIES.

I have a 2008 Jeep Commander, most recently while at the stop light the engine shut off.... This is a scary situation to be in especially when young children are in the vehicle. I have experience many, if not all of the problems other consumers have complained about; however, by far this is the worst. How Do I fixed it? Since the service people have no clue?

My wife was driving our 2010 Jeep Liberty and pulled out from a red light. The Jeep would not stop accelerating and she was going 60mph in a 25mph. She was pushing the brake with one foot and holding the gas pedal up with the other foot to try to get it to stop. It wouldnt stop until she put it in neutral. The brake should override the gas pedal but didnt. This Jeep had the APP sensor replaced due to defect 11 months ago and after being towed to dealership, I was told it was the floor mat that came with the vehicle from the dealership. It was towed back to our home where it still sits undriven. I cant believe after two incidents they act as if we are making this up. There seems to be issues with Jeeps drive by wire system and the APP sensor is an issue. Why not leave the old cable system alone? It worked fine for 50+ years.

I am writing because I purchased a pre owned certified car and 2 days later a/c had terrible musty chemical smell every time it was turned on. Brought back to dealership 48 hours after purchased, they lied and never told us they had policy where they take car back if within 5 days, instead they jerked our around for over a month and the car was in service 3 times and yet no service, invoices documented. Contacted GM since day of purchase and still no word from him. I have also left numerous messages for serv. mgr. Mike who stated We want you happy. Call me anytime and once again, no callback. NOW, FILED COMPLAINTS WITH JEEP CORP., DCH CORP. because this could be detrimental to my health and wifes or any other passenger.

I leased a 2017 Jeep Renegade. Since August 2017 this vehicle has failed to start every time and has been in and out of the shop for more than 40 cumulative days. I am very disappointed in the vehicle and at this point accepted the fact that the vehicle is unreliable. The vehicle has had numerous parts replaced by the dealer (eg. harness, fuel injectors, brake switch, etc). I want other people to know what experience I have had as this has not been a fun ride.

I bought a used 2006 Jeep Liberty just over a year ago. It had 37,000 miles on it. I had to have all the window regulators fixed at the dealership, which was covered under warranty. The brakes squeak. The back window clicks, and makes a noise every time you turn the car on. It will not close correctly, unless you use the key pad to open the window. A couple of months ago, my check engine light came on. I took it to the dealer, to be scanned for trouble. They told me it was something internal, $50.00 later.They wanted more money to dig into the problem. I brought the car home. My husband took some of the motor apart, only to find out that it was slugged. We had to remanufacture the engine, and $1,000.00 later, we’re still having issues with the car. The check engine light is still on. The car runs rough at times, and sometimes it has an acceleration problem. I had the car checked out again, and I am being told it is the PCM, which is still covered under warranty. Trying to get a dealership to cover this, without being told that it is 12 other things for thousands of dollars. I will never buy a Chrysler product again. This is the worst piece of ** I have ever purchased.

I purchased a 2011 Jeep Patriot in August 2011. I like my Jeep, but the problem I am encountering with the CVT Transmission is frustrating and concerning. In less than a year of having my Jeep, I began to notice a whining noise and the RPM getting stuck as if the transmission was not shifting. When I took it into my dealer’s service department, they said they couldnt find anything wrong. The assistant service manager suggested it was the wind I was hearing. A couple of months later, the same issues were happening regularly, but now the transmission temperature warning light came on. I again took it to the dealership. This time, I was again told they checked it out, couldnt find anything wrong, and they said they couldnt diagnose it unless the light was on.The next time the issue occurred, I was traveling to visit my parents 45 minutes away. The temperature warning light came on about 40 minutes into the drive. Once I got to my parents house, I decided to take it to the Jeep Dealership there. Unfortunately, when I started the Jeep, the light was off, making the trip to the out of town dealership pointless. In the last two months, the same issues have occurred, but on two occasions, my Jeep went into LIM (limp in mode), which forcibly slowed the vehicle down and required me to pull over on the Interstate for the transmission to cool down. After the first time it went into LIM, I called Jeep Customer Service to see what suggestions they had. The customer service representative with Jeep was nice, advised they had never heard of this problem, and instructed me to follow up the dealership.Before making yet another appointment with the dealership, I decided to do some general research on CVT Transmission in Jeep. I was totally surprised to see consumer comments of the exact same issues, especially after the Jeep representative said Jeep hadnt heard of this problem. One of these reviews suggested recording the issue. Within a week, it happened again! This time I recorded the noise, the temperature warning light coming on, and having to pull over. I took the video to the dealership. This time, the same assistant manager said, Every Jeep with CVT Transmission has that issue.I asked about switching out the transmission. He advised there isnt a way to convert the transmission. He also said Jeep hasnt released a fix yet. So, my not even two year old Jeep, which is still under the manufacturer warranty, is defective with no fix for the issue. In the mean time, I cant drive my Jeep out of town and feel unsafe driving it. To top it all off, the CVT Transmission was a $1,000 upgrade! I feel like I have no options, but to retain an attorney and file a complaint under my state’s lemon law and the Magnuson Moss Warranty Act.

I took my 04 jeep in for oil leaks from front and rear oil seals. They removed the transmission. Now, the transmission shifts wrong and hard. Also, transmission has a hard time engaging and disengaging. Also, my windows and door locks don’t work again. I put the Jeep up on a rack and found the transmission vent tube hanging torn ground wires that were not disconnected when transmission was removed along with missing tarns oil pan bolts. All this so-called work was done by the Jeep dealer in Hilo, Hawaii.

To start, my father retired from Chrysler and we have always had Chrysler products. We have owned four or five jeeps, plus other Chrysler cars. My son and son-in-law both have Dodge Ram pickup trucks, so Chrysler is in our blood. Until now! I will never buy Chrysler. Years ago, like 45 years, Chrysler was known for not starting in rainy weather. Is this what you are going back to?We bought a new 2009 Jeep Liberty and not too long after we bought it, they had to replace the whole transmission. We have experienced terrible gas mileage of no more than 14 mpg, city or highway. That is awful. We would have gotten rid of it except we four down tow it and have the tow bar installed on it. We also have a brake buddy for it.Lately the key lock has not been working right, slow, and we thought it was needing a new battery. Then one morning, we went to leave in the car and all the dash lights came on and wipers wouldnt turn off. Then the car locked in park. We tried to figure it out for days and the dash finally said no bus. You cant find out what that means anywhere. We finally got it out of park and drove it to the dealership. Guess what, dash board cluster was bad and to the tune of $608.00. This Jeep is only 1700 miles over warranty. We also have a 15-year-old Chev truck with 150,000 miles and never had the problems this Jeep has had, plus it gets way better gas mileage. The dealership Cueter Chrysler is the best I have ever worked with and their service is second to none. Too bad they dont have good vehicles to work on.I think Chrysler should at least pay the bill on this because it should have never gone bad in the first place. I feel I have a lemon, and being disabled and retired, I should not have to worry about this happening on a pretty new vehicle. Please let me know if you are willing to do anything for us, or whether or not I should carry on with this complaint.

I purchased my Jeep back at the end of August. Off and on, a “electronic stability control service” light would come on. I took it into the dealership and it was diagnosed as a vacuum leak. However, the part they needed was backordered and they didn’t know when they would get it. Although still running and driveable, they could not release it back to me for safety. Since it was under warranty, I was able to get a rental, but only for five days. Only could customer care extend that time period. I waited it out as long as possible driving the wife’s car until it became an issue. I called customer care to make sure I could get the extension and was told a case manager would call me back. 3 weeks later and numerous phone calls, still not a word from customer care. Returned the rental and had to pay the majority out of pocket. Still no Jeep and customer care is silent. Now stuck with a rental car bill for a month old vehicle under warranty with 1,000 miles. I call B/S on that one. I’m pretty sure I’ll be trading in my Jeep if I ever see it again. These guys have terrible customer service and done paying for it.

Vehicle Check Engine Light comes on and Vehicle loses power. This occurred on a Highway at 65mph, the CEL came on while on cruise control. At that moment the vehicle decelerated from 65mph to about 40mph with no notice. This was an unsafe condition for all occupants of the vehicle including a 16 month baby. The vehicle was almost struck by an Semi truck from behind, who had to lock its wheels to avoid a collision. This will be the 10th time the CEL was been illuminate, but this was the first time for an incident of this manner. The manufacture and dealership seems uncaring of the event and process to make the vehicle safe.

I financed a new 2007 Jeep Commander Sport. The first of many visits to the dealer was reinstalling the software. Then, we experienced on occasion, when all the gears on the panel lit up, and our truck wouldnt drive over 20 mph, which we recorded. I took it to the dealer, and never duplicated the error (software got updated). A couple of months later, the passenger speaker had a recall, and the dealer fixed it. A few months later, we noticed on cold days the idle would drop, as it was going to shut off. Also, on stops, the idle would go up, as my foot was on the break pedal. This got me worried. Once, a pedestrian walking in front of me thought I did it to scare them. I took it to the dealer. At this time, I knew the staff at Long Beach Chrysler Jeep personally, so they tried duplicating it. Of course, it wasnt. Months went by, everything was cool, I guess, then there was another recall on the side air bags. Before I go on, I forgot my wife was in involved in an accident, as she was leaving her parking spot. To get on the street, a driver clipped her tire, and pushed her forward six feet onto a parked Lexus. No airbags were deployed. They inspected something like the black box, and said she was traveling at a certain rate of speed to deploy. Whatever, my wife was at fault. The problem ended with the self idling after the last software upgrade.At 30,000 miles, I needed to service the transmission. I thought about taking it to a local shop. To my surprise, my truck didnt come equipped with a transmission dipstick. The dealer, or someone with the latest tool could only check it. At this time, I had moved to Bakersfield, so my choice was to take it to the local Jeep dealer. They noticed there was a leak on a seal. My warranty covered it, but had to pay a $200 deductible. It was smooth sailing, until my turning signaler started acting up in November. It was broken, so I had to replace it, and again, I had to pay a deductible.A month later, I noticed outside air coming in through the vents, but my fan cycle was off, and air was in recirculating mode, so no air should have been noticed. I took it in, in January 2012, to see if there was a recall, or maybe something got disconnected. The Bakersfield Jeep dealer would charge a diagnostic fee, and if the part was covered in warranty, they would waive it. They found the actuator needs to be replaced, and its not covered by my warranty. They gave me a discounted quote for $850, but got me for my diagnostic fee. I knew it was a problem with the outside air coming in, so when I took it in, I told them it must be some kind of damper, that opens and closes like a door. Why couldnt the dealer tell me that only major AC components were covered, before they took my money. So now, my warranty is expiring, and Im shopping for an extended warranty service outside the dealer. Since I have a pre-existing problem, a new warranty will not honor it. Unless its another component that leads to that problem.Another issue I experienced about 2 years later after purchase, was my passenger mirror needed to be replaced. The long beach dealer fixed it. Prior to that, my gear shifter got stuck, and needed to be fixed. The dealer fixed it. Within the third year or so, I was living in the valley, and it gets hot. I turned the AC on, and a real foul muggy smell would come out of the vents. I took it to the dealer, and they had report that the condensate drain was plugged up. The dealer fixed it and even cleaned up my AC vents with some fancy spray. Im finally going to be done paying it off in a few months, and have no plans of ever buying a Chrysler/Jeep vehicle. For what its worth, now I think Ill have to buy an extended warranty elsewhere. I hope my issues get resolved with whatever service contract I purchase, and hope its not the actuator that the dealer said was faulty. Im not planning to get rid of it for now, I will drive it until years of newer warranties are expired.

Worst buying experience I have ever had. Purchased a new 2017 Jeep Wrangler in April 2017 and it had been in the shop for the same problem. Jeep customer service keep promising they would take care of the matter. To call them when I was at the service department. I did and all I did was waste my time. They did nothing. I was awarded a buyback/repurchase lemon law. Customer service has been no help to me either and 2 months later Im still awaiting for this to be settled. They do not stand behind their product and their customer service is lacking.

I was on my first trip to enjoy the fall color on my jeep which at that point had 20k miles on it and found a good spot of highway and felt like using the cruise for the first at a 65 mph speed limit road. When I set it at 65 mph, it was driving smoothly then suddenly it accelerated with a sudden boost of power and picked up speed. I was amazed and intimidated, had to immediately get the car off cruise as it went as high as 70 mph. I have called the dealer and asked him a lot of time after being put on hold for minutes to be told that it was just a one time occurrence and will not happen. I am not satisfied with the explanation that I got and have decided never to use the cruise control again and would advice the same to all traveling with family.

American Legions and Associates Within and Under Our Preamble / COME TO ATTENTION! As a Disabled Member with Severe PTSD that I unknowingly dragged around like an Anchor for 30 yrs until a long overdue diagnosis (Clarity) at the VA Ct. was brought on by a work related (long term) Head Injury in 2001. Sadly I was forced (seizure potential) into a smoother ride and gave up my Surf Fishing Partner for The Outer Banks of North Carolina, a 1992 RELIABLE Jeep Laredo 2 door W/ VENT WINDOWS, plenty of power (straight six), Great MILEAGE and I KNEW what every knob or lever in it was for unlike these I-PODS ON WHEELS weve been CURSED with.I would gladly trade that new 2014 PSYCHOPATH CARPORT SMUDGE for the 1992 Laredo W/ VENT WINDOWS. Might save my hearing as I wouldnt have to play Musical Windows to find the right combination that stops the buffeting on my Ear Drums. Anyone sued them over that. LEGION, stay with me. Its the thousands of other Americans PICKED OFF one at a time by these Vehicles, Do Nothing Dealerships and Corporate Policies that in our Preamble WE have the MANDATES to Make Right what the Many Individuals cannot.I cannot morally trade or sell my vehicle. I know what Mayhem it is capable of. Locking Up at 50 while accelerating to 60 and the Dealerships Diagnostic Computer (Sergeant Schultz) Sees Nothing, ONCE AGAIN AS USUAL. The Radio and 911 button kept, what I called Shorting Out from day 1. After the 3rd complaint they were replacing it (the Antenna) and found Rodent Activity in the Headliner, chewed wires, feces (old dried) and a nest (vacant). Told to stop, My Infestation, My Problem. I bagged it, nest and all, doesnt look like any droppings from this area of the world. Cover Your Eyes Hard Core Jeepers, they arent made in the USA anymore, assembled maybe and the troublesome transmissions made in Detroit by Disgruntled Union Members. Take it for what its worth. This country needs the Legion for more than this, but You have to start somewhere if we want our Country made Right Again and Hold Our Products High with Pride.

Im experiencing stalling, shuddering and shaking. I was told by a Jeep dealer I need an Electronic throttle control body. Of course they whipped out the cost but not the solution. They let me leave with the car like that. The next day I received a lightning bolt warning signal and the car stalled in traffic jerked forward and continued moving slowing in ongoing traffic. This is a safety issue and I advise other owners with these problems to report them.

Just hit 22,000 miles on my new 2017 Jeep Willys, only highway driving, less than two years old. The factory installed tires are in need of replacement. If you are planning on buying a one then request that the factory installed tires are replaced with a more reliable tire. A couple donuts from Dunkin would last longer than the factory installed tires.

I buying Jeep Patriot 2014, 6 month ago I start heard noise first. The brake, when I back up make noise the pads. I brought the car to Jeep Chrysler. The mechanic told me that noise is normal, for me not, because is brand new car. So now I have squeak noise in the suspension, so I found out in Google cars noise problems. They show exactly the noise and the problem and where they need to fix. The car its not bad for the price but so many noise for brand new car. I hope this can help to anybody.

Brand new loser cars from 1996 to 2012: Ive been a faithful customer to Chrysler vehicles for over 17 years and every product that we have purchased always resulted in having a serious problem(s). We would have the vehicle serviced and traded up and purchase a new vehicle. The trust in your car products and materials has been irretrievably shattered. I purchased a brand new 1996 Chrysler Sebring which had consistent problems, traded up, purchased a brand new 1998 Chrysler Concorde that had transmission locked up, paid the car off and purchased a 2003 fully loaded Jeep Liberty. What a travesty. Here I am again, old faithful, believing this vehicle will be different psych. With every vehicle I purchased, things never got any better, only more repair bills. Currently, Im at Russ Darrow on S. 108th Street with outrageous repair costs on my Jeep including consistent ABS brake light problems, unresolved engine light problems, replaced air compression motor & pulley drive system, belts locked up, transmission leaking, water reservoir and of course, its nobodys fault. After keeping up with all my maintenance checks on all my cars with the dealership, I still cant keep a vehicle that can run successfully past 70,000 miles before requiring major repair. This is ridiculous. At this point, I am no longer interested in purchasing another Chrysler product ever as long as I live! I will be following up with a complaint with to the BBB and anyone else that will hear my complaint.

I purchased a 2007 Jeep Liberty brand new. It will be 5 yrs that I have had it in Dec. It has less than 60,000 miles on it and I have had so many problems with it. First off, the 1st yr was good. Then it just snowballed from there. A spring broke in the lifters; this was covered. Then my check engine light kept coming on. The car would stall. I was told it was an emissions problem. It cost nearly $500 to have it fixed. Then the ABS light started coming on constantly. Starting the car up in the driveway, the ABS light would come on. Sitting still at a traffic light ,the ABS light would come on. I took it to the dealer to have it checked and told them exactly what I stated. I was told that they needed to know more. They didnt know why it was happening. Then this summer, my driver side window stopped working. I took it to the dealer and they told me, Oh, thats not covered. Its the window regulator, only the lifters are covered. After fighting with Chrysler about this, they said if I paid 90 dollars, they would pay the rest. I did not get it right to the dealer. I come home one day and there is a message from Chrysler saying, Oh, that deal was only good for 30 days and you didnt get it done. so its null and void.At no time was I told there was a deadline on the deal. Yesterday, I went to move my car out of the drive so my husband can leave for work. As I put the car into park, there was a loud clicking noise. I went to turn the car off and the key didnt turn all the way and its stuck in the ignition. I took it to the dealer and they tell me that the shifter cable is broken and no, its not covered, it will cost me 330 dollars. I bought a new car so I would not have the problems of a car nickel and dime-ing me all the time. Boy, did I get screwed. I have had better used cars that totally lasted a lot longer without breaking down.I am very angry that I have had to put all this money into this car. I really believe that this car has a lot of defects. I have read numerous complaints about people having problems with the windows, etc., yet nothing is being done. So what do I have to look forward to next? I just cant believe in the time that I have had this vehicle all that has gone wrong. I could maybe understand it if it were a lot older. Im totally dissatisfied with Jeep and Chrysler for that matter. And it proves to me that the quality of the cars the are being putting out are way below standard. They say you pay for what you get. Well, I guess I pretty much paid for poor craftsmanship and a defective car.

I purchase a brand new 2009 Jeep Liberty in August 2009 from Manhattan Jeep in New York City with the understanding that there was at 36,000-mile bumper to bumper warranty and an unlimited powertrain warranty. As per the warranty, I had my service routinely done at Riverdale Jeep in Bronx, NY. At 34,000 miles at 10:00 pm while on the NJ Turnpike with my 3-year-old son in the car, my car started overheating. I pulled over, popped the hood and smelled radiator fluid. I looked at the bottom of car and noticed radiator fluid dripping from under the car. I thought I had a radiator leak. I called my husband and he brought me radiator fluid, we put in the radiator fluid and the car turned on, it was not overheating so we attempted to drive home (to be looked at in the morning at jeep). The car started overheating again, I pulled over in the gas station re-popped the hood brought more radiator fluid poured it in and noticed it pour out of the bottom of car. There was a mechanic who looked at car and noticed the water pump was totally broken. The mechanic indicated that this should not happen until about 100,000 miles. The car was towed to Little Ferry Jeep and they called me stating that the water pump was broken and that there was engine damage due to the broken pump but that they were voiding the warranty. I told them not to touch my vehicle and called a tow have my vehicle brought to my Riverdale Jeep dealer where I do my services.Little Falls Jeep changed the water pump without my permission and left a warranty hold on the engine damage that was directly caused as a result of the broken water pump as per Riverdale Jeep. Riverdale jeep was unable (even though they indicated that it should be covered) to cover under warranty due to Little Ferry changing the water pump and putting a void on my engine repair. Sonny, the mechanic at Riverdale Jeep in Bronx, NY explained to me that the engine damage is a direct result of the broken water pump that Little Falls took out of my vehicle without my permission. Sonny also indicated that since the water pump was totally broken, none of the coolant would have gotten to the engine and that the overheat light or sensor would not have told me this until a couple of minutes and that is why I have engine damage. Three cylinders need to be replaced, not the total engine as Little Falls would have led me to believe.Now I am paying $3,300 to Riverdale to fix damages to my engine that resulted from the defective water pump which all should have been covered under the lifetime powertrain warranty. The car is less than 2 yrs old. I want the $3,300 back and my powertrain warranty re-instated as per the purchase agreement.

My 2009 Jeep Patriot stalls out in traffic. Sometimes at a stop, sometimes on the freeway at 60mph. In July 2011, I drove this Patriot, which I have had complete confidence in since my purchase two years previous, to Los Angeles. While there, the Jeep stalled out and I was unable to start it again. I had it towed to the Chrysler dealership in Glendale. The gentleman who helped me in the service department got my Jeep in and repaired in mere hours. Originally they charged me $100 deductible against the warranty I purchased when I got the car. That same afternoon, the dealer called and said that charge had been a mistake and that they would be sending me a check, which they did.Less than two weeks later, however, I was in San Diego and the Patriot started stalling on me again. Rather than have it towed I was able to drive it into the dealer, though it stalled multiple times on the way. They had the car for three days and in the end, replaced the computer. They charged me the $100 deductible again, which I was fine with since the last dealer was reimbursing me. The Patriot drove fine for a few more weeks, all the way back to my home in Texas where it ended up parked for about two weeks without being driven. Then, when I was going to drive it, it wouldnt start. It seemed to be the exact same issue. In Texas I had it towed to the original dealer Id purchased it from - Lone Star Chrysler in Cleburne. Their service department, knowing that I was soon to depart for California again for school, was attentive and though they admitted that they couldnt get the Patriot to do the same thing, they said theyd narrowed it down to two things - one being the ignition (I remember this because I had to bring my second key to them for programming). They also charged me the $100 deductible against my warranty.Two weeks later Im back in San Diego where I am attending ministry school. The Patriot stalled out on me one evening on the way back to neighboring El Cajon, where I am living. The next day I was able to drive it into San Diego proper and to class. That afternoon I dropped it back to Midway Chrysler - the dealership that had worked on the Patriot previously. Midway Chrysler had the Patriot for two weeks, leaving me without a vehicle. They have repaired the Patriot but have wanted me to pay the $100 deductible before picking it up, which I am both economically unable to do and ethically just not comfortable doing.How long will Chrysler steal the warranty deductible from me for a problem on their car that they made? This car is an accident waiting to happen - a deathtrap. Stalling in the road can and will eventually lead to an accident that will not only inconvenience people but could possibly take someones life. Ive called the Chrysler warranty number. They have told me to continue working with the dealer. I called the dealer in Texas and they originally said that if I could get the car back to Texas that they would buy the Patriot back. Id be willing to do that at the risk of having to drive the car another 1,500 miles, but after a weekend they changed their mind. Lone Star Chrysler in Cleburne, Texas did not want to buy back the Patriot, nor have they had any interest in helping me.

This is my second Jeep. My 2001 Laredo experienced locking or freezing of the SUV. Very scary, driving down the interstate when your SUV freezes and you have no power or control, no power steering and you have to pray and glide to the side of the inner side of the highway. This happened to me 3 times.I traded it, and bought a 2006 Laredo and thought my problems would be gone. Just the start! With 60,000 miles on it, I have the transmission light going off and the system goes into a slipping out of gear or a revving. I have to shake the gear knob to get it out of the malfunctioning mode! I have read a lot of similar problems. Besides these not-so-scary problems are the following: the seat belt light is on with the ** chime on, the air bag light is on, the check gas cap is on, and my low tire light is on. Believe me, my husband has checked all four tires with the gauge, filled them properly and there is nothing wrong with the tires! I will never ever buy or suggest a jeep to anyone! I hate Chrysler and believe me they are aware of these problems.Today, I am on my way to shop to see what they can or cant do to the jeep. Last time, when I had the tranny light problem, the shop said, Well, it isnt on now! Well, that is Murphys law! It was on all the way down 44 miles to the service shop, but then when the ** jeep is being looked at, the light isnt on. This is a nightmare!

I pulled out of my parking spot while gently accelerating the gas pedal when my 2009 Jeep Liberty shot out of control. I attempted to break however, I was unable to stop the vehicle despite taking my foot off the gas pedal. As I was coming upon a busy intersection, I contemplated bailing out. Rather than doing so, I put the vehicle into neutral and pulled the emergency brake then turned the vehicle off. Once I was calm, I turned the vehicle back on, noting again unintended acceleration with the electronic throttle control light blinking. I eventually had my car towed to a dealership where they said they need to replace the throttle plate but were uncertain why this occurred. I contacted Chrysler and told them the issue and my persistent apprehension in driving this vehicle again. They reassured me they would not release it if it was not safe to drive. Although I was unharmed, I fear that this vehicle is unsafe to drive. After reading numerous similar reports, I am appalled that situations such as this continue to occur with this make of vehicle.

My 2004 Jeep Liberty keeps stalling. While driving, the jeep stalled and would not become idle. This was right in the middle of a busy intersection, with our kids in the jeep. We were told by a Jeep dealership that the engine computer has shorted out, and needs to be replaced. The cost is $1,100.00. They do not offer a new computer, only a rebuilt one that is available through the dealer.

I have purchased a brand new 2016 Jeep Latitude. 900 miles in, I notice a high pitch noise coming from undercarriage. When I shift into neutral the sound goes away. I took in to the dealer in fulton missouri for service on the issue. They clearly could hear the noise but the diagnostic machine shows no issues. They called Chrysler corp. Chrysler told them that they were aware of the problem but do not know what it is, they are working on it. They said there is no fix as of now and the dealer has just sent me home with this defective vehicle. Im reporting this because I want others to be aware of this problem before they run down to purchase this vehicle. Basically they want me to just drive it until whatever is wrong breaks all the way down. This is my first new vehicle, Im not sure really what to do. The fulton dealer is willing to take it as a trade in but they are trying to talk me out of that and finally took me to a 2015 with close to 30,000 miles on it as I wonder why someone traded that back in, hmm, maybe it had transmission problem too. They also offered an extended warranty on the problem. My thing is I have bought a brand new vehicle with a problem that more than likely is going to have more problems! Im wondering if anyone has one of these vehicles with the same issue, or perhaps Ive purchased what will become a lemon for sure. Ive seen the transmission problems here on the 2014 and 2015 models. It looks to me like Chrysler has had this problem for a couple of years and I dont understand how they dont know what is wrong with their product. I paid 28000.00 for this vehicle and I will lose a couple thousand dollars if I trade it back in as it now has 1041 miles on it. I wish I would have seen these complaints before I went with a jeep product. The problem is I do like the vehicle, I took a long time to decide on this thing and went with what I liked best. Again does anyone have this vehicle who has not had any problems at all with it. Im willing to trade for exact same one if there is a chance Ive just picked a bad one in the bunch. I do think these corporations should not be able to stick you with a defective product right out the gate. I do understand there is a lemon law, but it has to be in many times for the same thing and as of now there is no record of a repair because they dont know what to repair! Very upset about my first new car experience.UPDATED ON 04/29/2016: My 2016 jeep Latitude is a 4x4. Like I said the high pitch noise goes away if the vehicle is shifted into park or neutral. With the vehicle in park, when I turn the 4x4 knob from auto to snow etc. I hear the high pitch ring shortly as it is switch into diff 4x4 options. Vehicle is still in the Park position. This leads me to believe this problem is in this 4x4 switch. I returned to the dealer to let them know what I had found. They said they would make a note. I also told them I had never in my life taken a vehicle into a mechanic who came out and told me yes there is something wrong with your vehicle but we dont know what it is and still could not believe Chrysler Corp mechanics dont have a clue.Perhaps they should hire me, as I have given them more info on the problem than they have given me. I also told them I have gone to the Ford Dealer here in Fulton and found they have a Chrysler lot in Illinois and are willing to take this vehicle in as a trade on a new vehicle with 3 miles that has no 4 wheel drive options on it. That was my request - get rid of the 4x4 and get rid of problem. Again I would like to know if anyone is having this issue with a 2016 Jeep latitude. I left the Fulton Chrysler dealer and within 20 min or so I was being called by a salesman.Now mind you the salesman calling me is not even the one who sold me the vehicle in the first place. He ducks me when I go in. So salesman calls me and says we dont want to lose your business and to give them a chance before I trade in to ford. I tell them I want a new vehicle with the same low miles. That was 20 miles when I purchased it the first time. I understood I had 1041 miles on this one but I was removing the add on of the 4x4 to a fwd instead. I still wanted the v6 option and they could even drop the 8.0 u connect. These 2 add ons equal a little over 2000 dollars. I was interested in a even trade out. Or they could just purchase this vehicle back from me.Well that statement got a stutter from the salesman. They call me back maybe 45 min later. They tell me they have good news and bad news. The good news is they can even trade for a model that has no v6, no power seat, no 8.0 uconnect. No 4x4. Or they can give me exactly what I want - no 4x4, no 8.0 uconnect, Ill have power seats and v6 engine but it will cost me 2995.00. Oh and they will give me 25000.00 for my trade in. Which I paid 28000.00 for. So Ive lost 3000.00 on the price, Ive dropped over 2000.00 in options and they want another 2995.00 to do the deal. Does not sound like a deal to me. I still have my vehicle and am waiting on Ford Dealer to call with their deal. Still dont know what will happen.

I love my Jeep Patriot. It is extremely reliable, and in wonderful condition. Since my car is front wheel drive, it is common for my front tires to skid in the rain if going at a fast speed. I love the color of my vehicle, and the shape of it. The trunk of my car is very spacious, I am able to fit a lot of things back there. Also, the back seat of my car is spacious. I enjoy having cloth seats because it is hot where I live, and leather seats would burn me. The only complaint I have in regards to my vehicle would be concerning the middle seat in the back row. It is uncomfortable to sit in that seat because there is not much space to put your legs. Sometimes I wish the car was a little more technologically updated, but other times I love the simplicity of my car. Less technology, less problems.

I have had a number of issues with my 09 Jeep Patriot, I am not sure where to begin. Ive still have a leaky sunroof that Ive given up on ever getting repaired. My Patriot was at the dealer (Hickman Motors) for almost 2 months trying to find a problem with a defective drivers side airbag switch, only to finally discover that it wasnt connected properly by the technician who did the diagnostics. Backtrack. When I purchased the Patriot from Hickman Motors, it had less than 60,000 Km on it. The salesman (**) told me that it had 2 years, Bumper to Bumper, left on the Extended Service Warranty that covered everything except oil changes, wipers, tires, brakes, etc. Shortly after purchasing the vehicle, I noticed that the gearshift would occasionally pop out of gear and the shiftier knob, itself, would pop off. This issue was bought to the attention of the service department on several occasions. After replacing the shiftier knob, they determined that the transmission was ok. The problem progressively got worse, to the point that I would have to turn off the engine in order to change into 1st or reverse gear.Long story short, now that the vehicle is no longer under warranty, they advise me that parts in the transmission need to be replaced and it would cost me approximately $2000. I spoke with the dealer and the Chrysler could -care -less rep and was told that there was nothing they could do because the warranties have expired. All I received was an apology from Chrysler and deniability and avoidance from the dealer that this problem was an ongoing issue (even though I have documentation to the contrary). I eventually took the Patriot to a specialty transmission shop and had the transmission repaired with quality parts for less than have the dealer quote. I am pursuing this matter further. I simply wanted to voice my concerns and caution prospective automotive buyers to stay away from Jeep products.PS: The issue with the rear end trailer arm assembly and suspension is another big problem that I will probably post about another day. Thank you for listening.

Jeep should be absolutely shamed of themselves. I too am having problems with the window regulators on my 2007 jeep liberty. Now, the drivers window has to be helped to rise out of the door as you push on the button. How can they continue to have a deaf ear. Im telling everyone that is thinking of buying one about my experiences.

2014 Jeep Cherokee Front End - I have also been to the dealership with this problem. They found one tire out of balance. Now it is worse. Took the tech for a ride and he said he could not feel what I was feeling, even when I drove and told him. Usually from a stop and just when accelerating to 35 mph. It feels like front right tire.

I own a 2005 Jeep Liberty Sport. I have had to replace window regulators at least 5 times. Usually the dealership took care of it but I had to pay for a few. And now, in 2013, the last one replaced has broken again. But this one was already replaced by what I was told was the improved window regulator. But just like the old ones, it had about a 2-year life span. But the dealership only gives out a 1-year warranty. Just for this reason, I do not recommend a Jeep Liberty unless the window regulators have been upgraded from the cheapest plastic to metal.

I have a 2008 Jeep Patriot. Two years ago the transmission fluid light came on and immediately my speed went to around 20 mph. This was in a freeway construction zone. We could not get off the road and limped along at 20 mph until we could get into a parking lot. How we survived that I dont know. Traffic was zooming around us in restricted lanes. It was taken to a nearby dealer who could not look at it until the next day. And then they could not find it. They would not even drive it.Back at home I took it to a local dealer and after 6-7 weeks of them having my car, Chrysler agreed to a new transmission. One year later when it was hot, it did it again. I find in cold weather season this is not so bad but when temps hit 80 I cannot drive faster than 55 or the transmission fluid overheating light comes on. Today July 27 2014 temps was 102 and my 92-year-old mom and I sat in the boiling heat on the side of a highway because it happened again. Not just once today. TWICE today.If someone wants to have a class action suit, let me know. Because Jeep maintains there is no problem. I will never own another.

Ive had an overall decent experience. I dont love the Jeep but its reliable enough. The Jeeps design and features are very appealing. It has heated seats, a sunroof, a lot of extras, and its nice to look at. There are also chrome rims. It connects my phone through the radio too. Its durable but I bought it certified from the dealer and as soon as the warranty expired I feel like I keep having to replace parts. Ive had a lot of little mechanical issues go wrong as well. Also, when my teenagers sit in the back there isnt much leg room and I cant seem to have enough space to bring things. Our leather seats also get cold in the winter, and have some tiny tears now.

Do not buy a Compass. 2.4 litre motor burns 1qt of oil per 2000 miles and that meets Jeeps criteria for a good motor. Back up camera worthless if car driven on other than dry pavement and no back up sensors. Gears 8 & 9 will not maintain speed even on flat roads. Rear window defroster fails to clear window as melt builds up on the wiper making it worthless. Snow slush and mud build up on the tire causing all wheels to become unbalanced. Who pays for a at of oil every 2000 miles and why isnt that fact listed in specs? My second Jeep - first and last. What car would you buy knowing itll use a at of oil every 2000 miles? No support from Jeep and a sad sad car the Compass is.

2015 Jeep Patriot Sport 11,600 Miles - I purchased a Jeep Patriot brand new in 7/2015. Today I take it for a oil change and the transmission is leaking where it connects to the engine. I was told the tranny has to be replaced but they cannot tell me when it will be fixed. Chrysler and the dealership refuse to provide a loaner. All their customer service people say is I understand your frustration and then say I just have to wait. I was supposed to go on a family prepaid, non-refundable vacation tomorrow. GREAT customer service Jeep. Im sure glad I bought such a reliable, brand new vehicle that you back so well!! What a joke!!!

The 2010 Jeep Commander had a problem with the transmission and was told it was the torque converter and was in the shop for approximately a week. It is in for a second time for the transmission and was told that it has to be rebuilt, not replaced. It has been almost 2 weeks and still no vehicle. This is our fourth vehicle from this dealer and we also have problems with our 2008 Dodge 2500 Big Horn Diesel which has been in twice for a turbo problem and still having problems. We are very unhappy and would like some sort of satisfaction. Thank you for your time.

2014 Jeep Grand Cherokee Summit 53k - I owned other jeeps with a good experience but now that Fiat owns them and quality is in the toilet. Engine light on less than 3000 miles, wont start, computer problems, and that is just a few. It spent 3 months in shop of the 7 months I owned it. I filed for Lemon law and Chrysler bought the car back. It is a very good looking car but has no quality at all. Bought toyota 4 runner with 25k miles and not one issue. Stay away from Fix it again tony aka Fiat who owns Chrysler. Their products are worse than the junk from the 80s. Mercedes Benz lucked out dumping this company!!! Oh and lets not talk about the lack of any service at the dealerships either.....I spent 53k and treat you like crap. Go buy lexus toyota etc - now there is service. Hope they figure this out. I am sorry for all the other poor suckers buying this junk.

Bought a new 2014 Jeep Cherokee, it was leaking oil and shutting off on the highway. They replaced the whole engine after 24,000 miles, now at 47,000 miles it needs a second engine. Can you imagine to replace 2 engines before it hits 50,000 miles. A complete disaster and failure for the so called JEEP.

Purchased a 2008 Jeep Patriot. Ive had it for about, oh 3 years now. After reading everyones stories, I am not sure if I want to eve go with a new vehicle, lol, only because since I have had my jeep. I have put 4 tie rod ends on this puppy as well as 4 ball joint in the last three yeas. And just yesterday, I went to pump my back tire up and I have another busted tire sensor making it the 3rd one have to replace. And now my brake drums needs replaced and check engine light has now came on. So thinking KIA is a great car, found out that will be the last car I will buy, and Ford no way Pontiacs ignition problem and Jeep Cherokee. I mean wow, at this point I think a horse would be more liable than Americas crappy cars and customer service is something else.

I am writing seeking help. I have failed to receive any acceptable resolution to my problem. Please see below my submission to the NHTSA. Please contact me at any time so we can reach a quick and mutual resolution.The rear window regulators in the 06 Jeep Liberty are failing at an alarming rate. Ours has had both break once and the drives side twice now. I have contacted Jeep with my frustrations with zero help. There are countless claims online, with friends, acquaintances, and even my local jeep dealer (Easton, MD) that all support that this is not an isolated issue.I have again been told that there will be no recall because this is not a safety issue. I disagree strongly! When driving down the highway and the window regulator fails, the window drops. What happens if there is something leaning up against the window, a child in that seat, a pet? The risks are huge to the safety of the vehicle occupants and others on the road should something fall out.The other thing that is very alarming is that everything is beginning to present itself at a similar time for the vehicles showing signs of the problem. Jeep claims it is due to plastic parts failing due to not enough use? This makes no sense. The rear window has no support and falls inside the window. It is currently held up with packing tape.To support my claim that this is an issue affecting a large number of people and clearly not an isolated issue, please see the web sites listed below.

This is about the 2006 Jeep Liberty recall of heater/AC blower motor. The recall was performed and the motor was replaced. After replacement, the # 1 and # 2 speed fans/blowers were no longer operable. I contacted the dealer who replaced blower motor. I was told this often happens after blower motor is replaced as resistor blows. It is not covered under warranty or recall, even though the direct cause was due to recall replacement of blower motor. The estimated cost will be $150-$200 to repair.

My 2006 Jeep Liberty (standard) has had all four windows changed. It needed a new steering column because of a part built into the column to recognize the key (wouldnt start). Also, it needed a new transfer case, and the back window leaks into the vehicle. The shifting lever kept coming out when operating the vehicle. The jack for changing tires doesnt lift the car up high enough to change the tire.Jeep dealer said that there was nothing wrong with the windows until they finally recalled them. I had to duct tape them up so they wouldnt fall into the frame. There was no point in locking the vehicle when all we had to do was push the window down! My windows are beginning to sound just like they did when I had to have them all replaced the last time because the glass would fall into the door frame.I had to get a steering column from eBay because we were told by the dealer that they were on triple back order throughout the whole United States! I also had to replace the transfer case when it blew apart in my driveway trying to move it after a heavy snow to get the driveway plowed. I havent even tried to fix the leak in the back window yet. I had to get stack wood under the jack until it could lift the car up enough to change the tire. Whats next? A five years old without off road driving and it is falling apart. Not cool.

I had rented a Jeep compass 12/09/16 and that day I had a roll over accident. I drive professionally and that day I drove at a safe speed for the road conditions. Speed at about fifteen to twenty mph before applying the brake. It had snowed and there was ice conditions. I attempted to stop at a stop sign on a paved road base when the car began to shut down (clicking noises) but the car seemed to pick up momentum. As the car ran through the stop area. The road changed from paved base to a dirt road base. I continued to apply the brake. As the car came upon the dirt road I was hoping the dirt road would provide grab but the momentum continued. The car slid from about twenty feet when applying the brake before the stop sign plus across about a twenty-foot dirt road base slipping for a total of about forty feet. As I viewed the ditch (luckily no water in it) I was headed for, with a ten foot drop, I thought I did all that I could and prepared for the hurt that I and the car will have. And now, two days later, I use the term terminator. I felt the car had its on will. Applying the brake did nothing. I hope this vehicle is recalled because I could of easily not have been viable now.

The Jeep Compass has proved to be good. I have not had any issues with the make or model of the car. The crossover style is good for my current lifestyle and needs. The seats fold in to create extra space for moving or transporting large items. It also allows me to have space and to feel safer on the road because of the size. I dislike the radio that it came with initially. However a new one could be installed easily enough with the proper tools. I also dislike the handles on the backseat doors as they are a little hard to open.

Took my jeep into get fixed. I got it back with a 10 inch crack in it. The service guy told me it was a stress crack. He took pictures of it, my mileage and vin number. It took 4 days for approval after I made a ton of calls to the Chrysler company. The service guy told me that this happened to another jeep last week. Obviously there is a defect with the windshield.

On or about May 16, 2012, I began experiencing a horrible mold type odor emitting from my AC unit of our 2012 Jeep Liberty. On May 21, 2012, I brought our 2012 Jeep Liberty to the service department of the Faricy Boys Jeep Dealer in Colorado Springs, CO. They kept the vehicle for two days, diagnosed the problem and replaced the evaporator core. I picked up the Jeep and immediately detected a rubber type odor. I contacted the service adviser and was informed that the odor was the coating on the new evaporator core and would disappear in a couple of days.On June 1, 2012, while driving to work, I experienced the same odor and again returned the Jeep. I spoke with the service manager, who agreed the moldy odor still exists. He suggested possibly misting the vehicle to get rid of the smell. This was unacceptable and would only mask the cause. The Jeep was left at the dealership again with a request for a loaner vehicle. The service manager informed me that it was not their policy to provide loaner vehicles. We are making monthly payments of a new vehicle purchased by us to provide necessary transportation. We now do not have use of the vehicle due to a defective AC systems or component and are required to submit to the policies of the Jeep dealership. Jeep engineers have been contacted by the mechanic and have suggested contaminated antifreeze. This Jeep is an absolute lemon and we want it returned to the dealership.

I have a 2006 Jeep Commander. Everything from leaking grab bars to the brake system is broken. The door handles busted out. The grab bars leak every time it rains or you wash the car. You can be driving and all the dash lights come on but it has died while driving on interstate 75 at 70mph. stalls at lights, stop signs, esp. bas lights come on. The smell from the wet carpet and floor when it leaks is unbearable. When questioned the dealer about mold, the response was no way this car is built to last and withstand the wet. Dealer had the vehicle from Sept 14 to Jan 7 and only replaced door handles at my cost. This car is a safety hazard and I am afraid to drive it. It only has 67k miles on it.

I bought a used 2007 Jeep Compass from a private party and a few moths later with only 47000 miles the transmission started making a whining noise. I brought it to a Dodge Chrysler dealer and they told me it needed a new transmission at a cost of $3840. I complained to the dealer and spoke with Chrysler customer service and they wouldnt help out with the cost. A transmission shouldnt fail in only 47,000 miles. Research shows lots of issues with the CVT transmission failing with the Jeep Compass. Dont buy a Jeep. They dont stand by their product.

I bought a 2012 Jeep Liberty Latitude on 8/13/12. My sales experience was great, I must admit; however, I have had this vehicle 3 weeks and have had it in the shop 3 times for the same issue! They did nothing the first time, cleared the codes, told me to bring it back if it happened again and they would fix the problem. This is after being there for 4 hours. 2 days later I have the same issue. I took it back to the shop and 6 hours later I am told they still are not sure why it is happening after they put 25-plus miles on it test driving it and said they rotated the tires and need to see if I am having a control module issue or a TPMS issue. They said to bring it back if it happens again. Two days later, it happened again and so today I dropped it off at about 9 am. At around 4 pm, I get a phone call that they need to keep it overnight and they will set me up with a rental. They cannot find the control module they are looking for. It’s not where the book says it is. Now, I am really aggravated. I bought a brand new vehicle so I would not have these problems and yet in 3 weeks they have had the vehicle 3 different times and now overnight! I’m calling to complain to Jeep. I’m not sure it will do me any good; however, I believe this will fall under the Virginia lemon law.

Jeep Laredo 2014 4x4 - Like everyone says, Chrysler really does suck!! Transmission problems on 33k miles shifter recalls, wheel alignment shifts to the right. Transmission kick down to 50 when doing 60mph, dangerous. Chrysler will not help. They know everyone is having the same problem and their priority is to have the vehicle fixed so everyone buy one so they all sit in the shop while they get paid and we pay bs. Anyone know of a lawyer something? Its time the U.S. opens their eyes because they think they will always get away with it. Its not just one vehicle, it’s multiple vehicles. Chrysler tells you they will fix it while people are being told the same thing. Well you go ahead believe that.

Ground squirrels chewed through the wire to my horn and I took my Jeep in to the dealer. They said the warranty did not cover the repair job, and said it would take 1 and 1/2 hours to fix. The Jeep Sat in the lot for 45 minutes before they said it was ready and charged me 150.00 dollars to fix the horn wire. I told them it should have been covered and that I would let their competitors know that the Mighty Jeep is not rodent proof! They laughed and took my money. I had a GMC Sierra for 17 years and never had any rodent problems. I think Jeep has a design problem. I looked into rodent problems online and found this to be more common a problem that most would think. Will wait for the class action lawsuit to get my money back! I have a receipt of the transaction, have contacted Jeep with no reply yet. I also contacted GMC, Chevy, Toyota and Ford. So far GMC and Chevy have responded. I thought they would be interested in Jeep problems.

In 2012 my air condition went out on my 2007 Jeep Liberty. I paid $1,100 for the dealership to replace it. In 2013, one month after my warranty on the compressor, it went out again. I took it back to the dealership who replaced the dryer, but the mechanic said I needed another compressor. They said this time it would cost another $1300. The compressor lasted the rest of the summer, but this year it has stopped functioning again. I cannot afford to replace the compressor each year! I am now driving my Jeep Liberty without air conditioning. I feel the company and dealership has taking advantage of me because I am a woman and my lack of mechanical knowledge.

That my 2019 went up in smoke and to this day they have no idea why and they are not investigating why it happen. Thank god I was not driving and they have the worst customer service. No one gets back to you.

On August 29, 2012, I brought my 2010 Jeep Liberty (26k miles) to DarCars Jeep in Rockville, Maryland because my Sky Slider would not close. My Liberty was in the shop for 80, yes, eighty days! The shop replaced the Sky Slider two times, Jeep engineers flew out from Detroit, and then the manufacturer of the Sky Slider built a new one on the factory floor. Yay, it appears to work but I am selling it, I refuse to own a car from a dealership that cannot stand behind their product. Not only has Chrysler Jeep refused to take ownership of the defective Sky Slider they are refusing to cover the 77 days I had a rental. So, I pay a monthly car loan for a car I cannot drive then have to pay $2k in rental fees on top of it.I have written letters to Customer Relations (following the warranty guidelines for complaints) only to be told they were transferring my problem to another department. I still havent heard from anyone at Chrysler Jeep. This is my second Jeep - my last Jeep. Jeep has refused to stand behind their product. Jeeps dealership (the face of Jeep to the public) continuously ignored me during the 80 days my car was there. I would have to call three to four times a day to find out the status of my Jeep. When I asked if they could provide me a contact at Chrysler Jeep they said they would handle everything. Who is going to handle my $2k in rental? Single Moms, dont buy a Jeep. Get a car/truck/SUV from a company that actually works for their customer and stands behind their product because if it was up to Jeep I wouldnt have gotten to work every day, my kids to school and their activities.

Bought a brand new Jeep Overland and the brakes went out on the highway, almost cost me my life shortly after Chrysler recalled the brake booster. All four 20 inch rims also started to pit but Chrysler would not replace. All in all it is a very sharp looking vehicle inside and out but thats all you get as Chrysler does not stand behind their product. There are number of other things that have also gone wrong with the SUV but I wont get into detail. You have been warned. Stay away from this company if you can!

I purchased a Jeep which turned out to have a tpms warning light on. Took Jeep to Turnersville Jeep who said it needed a new wireless control module. Agreed to have them replaced the wireless control module for 263 dollars. Picked up jeep after service department was closed only to find tpms light still on. Took the jeep back to Turnersville Jeep and they had it for two more weeks and still couldnt fix problem. Decide to try a different dealership to see if they could fix it. Pellegrino Jeep had car for over a week with no success. I cant believe a car that they made they cannot fix. Such an annoying problematic. I forgot to mention that the accessory position does not work and they couldnt fix that problem. Im at my wits end. Can anyone fix these two problems?

My lumbar support periodically gives me and other drivers a rabbit chop to the left kidney while driving down the road. Periodically, when you adjust the electronic lumbar support on the drivers, it will pop and thump you in the lower back. Too bad, even though this has happened to multiple drivers during the 6,000 miles Ive owned the vehicle for, since the dealer cant duplicate the problem, my experience doesnt count. If this was a rattle that I was hearing, or a shake that I was feeling, Id understand the need for an ability to duplicate the problem requirement to fix. But a kick to the back? Thats not opinion, thats fact. If I kill myself in this car one day, check the seat. Chances will be good that this was the real cause of the accident!

I write to you with deep dissatisfaction caused by my first impression of your service levels. I bought my car couple of months ago mid of December from your show room in Riyadh Dabbab Street. The first time I drove it, I noticed that the Forward Collision Warning was indicating that its not functioning in the computer screen located in the dashboard. The sales representative informed me that this might be a small programming issue that could be solved by visiting the servicing center in Khurais Street. During the first week of driving the car, I found out that the car also flags unnecessary breaking alarms on the computer screen. Also, the cruise control function gets disengaged within seconds of operation and driving.I visited your servicing center and a check was made where they found there is a defect in couple of parts that needed to be changed for the Radar and the Cruise Control functions to work. I was informed that the parts will be requested and in two weeks the parts will arrive and I will be contacted to bring my car to replace the parts and fix those two issues for both functions to operate.The fact that this was my first experience with a new car that had been bought and is considered the top of the Jeep Brand line was very disappointing. Usually, manufacturing defects surface within the first thousands of kilometers drive. In my case, it was the first seconds of driving the car out of the show room. However it gets worse...Although I was promised that I will receive a call in two weeks time, which never happened, I visited the servicing center for the second time approximately two weeks after not getting any update or the promised call. I was told that there is another part that still pending and needs to be ordered. I was requested to wait for another month. I expressed my dissatisfaction, knowing that such type of parts would not need more than two weeks to be ordered from the factory in the US if needed . I also suggested to the service manager to use DHL services and charge me the delivery fees if its not within the UMC policy to request parts through international couriers. Two weeks is usually the normal experience with my other car parts ordering process where unavailable parts in the region would take maximum 15 days to be ordered from the factory. I was told that I could take my car back home and I will be called again when the second part will arrive. From my previous experience and the bad first impression I encountered, I refused and preferred leaving it to be serviced for other issues believing that the main old issue will be sorted as per my expectation.Two weeks now and my car still held with your servicing center without any update from your side. Today, I called your servicing center following up on the issues raised and again, I could not get any expectation or feedback as when the parts will arrive, replaced and my car can be delivered as I was expecting (fully functional) when I first bought it.I would kindly request you to review the circumstances of this compliant and find a reasonable solution that will insure a proper management of your customers expectations is a key deliverable to promote the well known and respected Jeep Brand. Thanks and I look forward to hearing from you soon.

I have been dealing with many ongoing issues with my 2006 Jeep Commander 3.7 6 cylinder. I have called them & emailed the company on several occasions about my dash lights just coming on & losing all power as I am driving. Its very scary because I always have my 13 yr old in the vehicle. No code comes up on the scanner when I have brought it in several times to the garage. Jeep Chrysler says they have not heard of this issue. I have found many many people with this issue online. Very discouraged with the same issue. There is so many wires & control panels in this vehicle it makes me nervous that some of these wires are fried & nobody can find it. I am exhausted with paying out of pocket with this vehicle. Yes its a 2006 but I can not afford anything else & I have had it for 5 yrs now. These issues started about 1 1/2-2 yrs ago. I loved this vehicle & with me driving everywhere for my daughters sports its worked. Now I get nervous & I dont trust it. Which makes me very sad. This vehicle has made me stopped doing stuff that I used to. Thats no way to live. I love Jeeps but this is making me not want to buy a Jeep again. Its something I cant keep putting money into. The issue I also have is the service engine light. Thats the catalytic converter. My mechanic told me to check with Jeep because it is something well known for breaking in them & there could be a recall. I did check & again they didnt know what I was talking about. This is the 2nd converter Ive put in the vehicle in 5 yrs. The paperwork from the 1 previous owner had also done it 2 yrs before I purchased it in 2014. Which in my previous vehicle that I had for 10 yrs not once did I put a catalytic converter in. After reviewing several reviews from Jeep Commander owners I decided to write a review out of frustration. I really would like to think Jeep would do the right thing especially with our kids always in our vehicle & future Jeep buyers deciding to not buy another Jeep. Thank you.

I own a 2005 Jeep Liberty which I bought brand new in Dec 2005. This past weekend it broke down - luckily I wasnt driving on the freeway. I heard a clunk and a police officer was behind me and when I stopped to see what it was he said I heard the loud noise. And he then told me that I wouldnt be able to continue driving and it would have to be towed. So I had to wait for a tow for over 45 minutes and the tow person told me that it was a broken rear suspension control arm and he said that there was a recall on this for 2004 and 2005 Jeep Liberties.So I called Woodhouse in Blair and was informed that because my vehicle wasnt put together in the right state that my Vin# wasnt on the recall list. This is a bunch of B.S. I have purchased Three Jeeps. But I will never again purchase a Chrysler product. They have lost my business forever. If the part is defective it should go for all Jeep Libertys. Just because you dont live in the right state they wont cover it. Chrysler Corporation SUCKS!!! I Hope your corporation goes Bankrupt it will serve you right. And lets hope no one gets killed in an accident that is the cause of your company not wanting to fix something that has been recalled, but they wont fix it because the car wasnt put together in the correct State.

My husband bought me the 2004 Jeep Wrangler Sahara brand new. I have been driving it, plowing with it, towed other cars with it and pulled people out of snow banks with it. I have never had a problem with it. Some of the complaints I see on here are just plain stupidity. Read your owners manual before you drive it. Learn what 4x4 high and low are used for before you just engage it and drive down the road. For the one legitimate jeep complaint I saw (water leaks), go on Jeepforum.com and some super nice people will tell you many different ways to fix it, some with videos.

I have a 2003 Jeep Liberty and I was having problems with top and bottom balljoints. On the internet I saw there was a recall on them. When the dealership who said there was a recall tried to order them, they still never came in because the dealership cant seem to get them in. My son had to change them because they were so bad. We couldnt wait for them or I would have had an accident. When I got hold of them at the corporate office, all they did was lie. They said that they were changed in 2006. Does anybody see anything wrong with that? Since when do the top and bottom ball joints go out in less than 6 years? They also said there wasnt a recall. They just wont own up to their mistakes. I am not at all happy with Chrysler. They should pay for the ball joints, not me.

My 2016 Jeep Patriot is 3 months old today. Had 11km on it when we left the lot. 2 weeks ago today we were driving on the highway and touched a button on the nav screen and the screen cracked like a spider web. Jeep is saying its not covered under warranty so Id like to know why I pay for warranty? Im beyond pissed and Ill never buy another jeep again. Wondering if anyone else has ever had this happen? One lady at the dealership thinks the high temps might have caused it as it was 40C at the time.

THE ACCURATE PART - Purchased in November 2015 2005 Jeep Liberty Renegade. 1/22/16 in the evening, my 16 year old son had JUST gotten off the highway and was coming into town (at 25 mph thankfully), felt a jerk and heard a noise. Pulled over immediately. Bottom line, the control arms were rusted the whole way through... recall issue. I called them and they said they would pay for tow. I have tried relentlessly (sometimes nicely and sometimes not so nicely) to get them to pay for the 2 day rental that I had to pay for while the truck was in the shop. They said they wouldnt because it was outside their parameters. THE FAIR PART - Buyer beware, check recalls etc BEFORE purchasing. LESSON LEARNED (for both me, my friends and my 16 year old son and anyone that will listen to me) - NEVER buy Jeep Chrysler. They may or may not (typically not from what I am reading) provide you with acceptable customer service. The inconvenience is typical, thats life. But for me to have to pay out of pocket for their subpar equipment... not acceptable. The local dealership was friendly and as helpful as they could be considering all they really needed to do was fix the recall item (I did have them repair another separate issue at my cost). They were quick to get it repaired. I dealt with Aaron and thought he was professional and friendly.

I have a 2006 Liberty Limited which I factory ordered fully loaded and have had continual problems with the power windows. In the first 2 months my drivers door window would not go up straight. I went to the dealership and had it repaired. Within a month it happened again. I had it repaired again. The entire mechanism was replaced and again it did the same thing. In the first 13 months I only put on 4700 kms so as you can see I never drove it much.At this time we moved from Ontario to Alberta and a wonderful dealership in Alberta repaired it but I found out at this time that Chrysler came up with some new mechanism system to run the window. The old systems never quit or had these problems but Chrysler had to reinvent the wheel. Over time I have had to get the driver side window repaired 5 times. Then all of a sudden one day the passenger side window just fell down. Had to have it repaired. Then I received a letter from Chrysler that they were extending the warranty on all window repairs to 7 years. Should tell you that there is a real problem if they have to extend the warranty. I also paid for extended warranty and that was a waste of money.Then all of a sudden one New Years Eve the passenger side rear window fell down. Again went to a dealership and they did get warranty on it. Now the extended warranty was up on June 15, 2013. On July 1st 2013 the driver side rear window fell down and would not operate. This was the only window that hadnt been repaired yet. I went to a Chrysler dealership that I had never been to and they were refused warranty by Chrysler Canada. Now this dealership (Southtown Chrysler - Edmonton) who I never bought the vehicle from or ever been there before was so nice to me that they offered to not charge me labor if I paid for the part. This was fantastic service from the dealership and Chrysler doesnt deserve to have this quality of dealership. The dealership cared but Chrysler didnt.Now why should the dealership be out for Chryslers poor design. I have since at least done other repair business with them but I will never give Chrysler business again. I contacted Chrysler 2 times about this issue. The first time they responded by telling me tough luck as the warranty was up. I could see if it was a year after but this happened 2 weeks after the warranty was up. I hardly use this vehicle and if had have happened 15 days earlier they would have repaired it. I sent them another email in response to their answer and in 4 months they havent even had the courtesy to respond. I have decided to file this complaint so other people will know about their poor customer care.I hope other people listen and dont waste your money on their products or any of their extended warranty products as they also have a pile of loopholes and arent worth the money.

I ordered a Trackhawk when they became available and received it November 29th and was present when it rolled off the truck. It has been everything I expected. It is quick, reliable, very well constructed inside and out. My wife and I took it on a road trip from Kansas City to Seattle area and back and really enjoyed the way it performed and handled. Very easy to drive and use all of the options. It is sure footed in poor road conditions and easy to drive in traffic. This is the ultimate sleeper vehicle. I also own a 15 Viper which is also fun and more than capable of outperforming almost anything on the road and also well put together.

I have had my 2013 Jeep Patriot for almost 5 years now. I like this car because it gets good gas mileage, it has a satellite radio, heated seats, heated mirrors and radio controls on the steering wheel. Also it has a sunroof that I enjoy a lot. I like almost everything about my Jeep Patriot. The only thing I dislike a little is that it is a bit hard to tell how close you are getting to objects. But other than that, it has been a very reliable vehicle and all I have had to do is have it serviced.

At 68 miles, the check engine light came on. I returned to the dealer and was told the oxy sensor was bad, but it was okay to drive. At 300 miles, that did not work, and I ordered a computer and was told the car was okay to drive. At 1000 miles that also did not correct problem, so I left the car at the dealer. Two weeks, the car is still not fixed and Chrysler is not sure what will fix it. Customer Service keeps putting off the option to buy the car back. It is now 24 hours since I was last contacted by Jeep. They keep coming up with one more thing to put off resolving the problem. We bought a new Jeep Compass with 2 miles on it and have not had car for two of the 4 weeks we owned it. Even the dealer agrees that the car should be bought back.

My jeep would not start when I went to go start my 2005 Jeep Liberty. Jeep would not start. I brought it into a jeep dealership and was informed that a piece on the steering column broke off, and that this is a common thing with this jeep. I am told I need to replace the whole steering column. When we went to go order the column, and we discovered that 400 people are waiting for this steering column.As of 12/28/2011, these 400 people are all on a waiting list for this part that is back-ordered. I am wondering why there has not been a recall on this steering colomn. I am without a vehicle for I dont know how long.

The brakes on our 2009 Jeep Commander have been squeaking very loud since we bought it. I have taken it in a few times. And the dealer said its just how they are. I paid for brake inspection to have them tell me that every time. This is our third Chrysler. If this is not taken care of, I will no longer be a customer of yours. I will let my friends and family know. I will try very hard to push a Ford or GM product on them! Thanks. Vince :)

I bought my 2007 Jeep Patriot brand new. About a year later, my jeep stalled at a light. It was raining and started right away so I figured maybe some water had gotten into a hose or the engine. It didnt stall after that for another year. Since then, it stalls every time it rains! I am so fed up with Jeep not recalling their vehicles for known issues. It seems like someone has to die and a lawsuit has to be filed before they do anything to fix their problems. I am so tired of having to invest money in this car.At around 60, 000 miles, I had to replace both ball joints. Even with an alignment my car still vibrates at high speeds. The transmission struggles when accelerating. Ive had to replace all my rotors! My driver side window squeals as it is rolled up. There was a mysterious leak thru my trunk that resulted in water being accumulated where the spare tire is. Took it the dealership and they replaced the rubber gasket but the damage was already done. I service my SUV regularly so I wouldnt expect so many problems. I use fuel injection additives to make sure the fuel system is clean. I change my spark plugs on time. I never had this much problems with my 2000 Galant.

Particulate filter, catalytic converter, broken grommet, etc. - I am going on day 70 without my Jeep Grand Cherokee. 3 months of payments, no car. 3 months of Sirius radio payments, no car. Have heard the part is on back order for many months-Today called the Chrysler number and he said he sent messages but the service tech hasnt responded. 1st they put a new employee on my case. TWO days on the job. Come on guys. Really? Not fair to him or me. 2nd His response: “I will call the dealer and see if the part is there.” Duh dude-NO it is not there. (Oh wait, they forgot to give it to the tech). Then we had a tremendous exhaust leak into the cabin of my car. Car smoking like crazy. How do I file for Lemon Law?

My 2011 Jeep Grand Cherokee is a piece of junk. It only has 70,000 miles. Over the last few years I have put all new brakes twice! All new tires, 2 radiators, complete computer panel that blew and almost killed my son and I. A new thermostat... etc! DO NOT BUY A Dodge! I drive 2 miles to work. Terrible car! Service charged me 900$ to replace the radiator.

Was my Jeep painted at 4:45pm on a Friday? And the BBB is useless - First said, I love my Jeep and want no other car. This complaint is solely on shoddy workmanship and inspection practices. At purchase, I did notice bumpy paint on the door hinges and on one hood hinge, I was not concerned at time; I was excited to get my Jeep. My boyfriend made the comment that I need to get it looked at because he thought these were air bubbles and would eventually begin to flake. Well, one of them finally flaked; I took it to the dealer. I had seen a Jeep just like mine the week before with the same paint flaws. It happened to be the same color as my Jeep so I thought it was a defect in that particular paint color. Well, the dealer said it was rust and they have seen several vehicles in multiple colors with this same issue. They said the factory painted over rust, rust?! The dealer took photos and submitted them to corporate with estimates and was shot down each time. At one time I asked my contact, “Since I brought my Jeep in at just fewer than 50K miles, you think they (corporate) may be stalling for me to hit the 50K?” He said it does make it harder to get things done “after the 36,000” is up, but we will see. Well, I guess since it is my fault that the paint finally flaked after 36,000 miles, the Chrysler Corporation does not feel they are in need of fixing something that should not have left their factory floor in the first place. I even shelled out $3K+ for the lifetime service and power train warranties, still nothing. No wonder people hate buying American goods. Our eyes for detail stink especially if you get an inspector at 4:50pm on a Friday reviewing what is about to be shipped to a sales floor. I will be submitting this complaint to the BBB, and various consumer watchdogs. Thanks for your time in reading this. The above letter is what I e-mailed to Chrysler yesterday and it was probably scoffed at because as I contacted the BBB today, via my phone, I got this automated message that told me that Jeep was one of the dealers that did not participate in the BBB’s Auto Line Program and that I should consult my owner’s manual or press 1 for the directory of the auto service manufactures, **? Companies can choose if they want to receive BBB complaints or not? I thought the BBB was there to help resolve the issues and instead it is directing me back to the corporation that does not want to resolve the product defect in the first place? Attorneys, possible class action suit as I have seen and heard of other Jeeps with this issue?

The vehicle overheats and accelerates or over revs. This occurs even with the vehicle idling in park.

I bought my 2017 Jeep Renegade Limited in January 2018. Less than 2 years old.. My problem started around 16k miles. (Im now at about 23k). Friday I go in for my 3rd consumption test. Im burning oil. Getting to the dangerous part of the dipstick after 1000 miles, I didnt buy a new car so I have to babysit the oil level in it.. Its not the 1970s! Why should I burn 1 quart of oil per 1000 miles? Other newer cars can go 10k miles between oil changes, I feel duped and cheated. I also think theres something wrong with the low oil sensor, it only comes on when I take extreme turns and doesnt stay on. Im busy with my eyes on the road taking the turn, not watching my dash.. I had to have a passenger point it out to me!

Wrote a yr ago and its worst. Transmission from 1st to 2nd gear skips and when it catches gear, rear end wants to fall off truck. Still having steering problem. It vibrates for 61 mph to 68 mph. So bad. The dealer and Chrysler have locked me out for any further attempts to have issue resolved. They will do that for you cant pursue lemon LAW. Navigation is always resetting on its own while driving. And at acceleration it wont move. It has about a 4 sec delay on take off. Almost got killed by trucks on highway when I try to shift lanes on take off. Please people do not buy Chrysler. I am saving you money and stress. Worst SUV I have ever experienced. Rather take the bus.

I just leased a 2012 Jeep Liberty. Jeep on their own website says that every radio system on the Jeep Liberty comes with Sirius XM radio and a 1-year subscription, as does the new car window sticker, and as did the salesman who leased me the vehicle. However, poking around all the channels on my new Sirius XM radio, I find that there are channels missing. Upon deeper research, I find that I actually have a Sirius Select subscription, not a Sirius XM subscription as promised. And upon further checking I find that I cannot just upgrade my subscription on my own to get Sirius XM channels because Sirius XM requires a “different radio than is offered with the Jeep Liberty!”If Jeep had said, Our Sirius XM (the manufacturer) radios come with a free 1-year Sirius Select subscription, that would be one thing, but they did not. I have been on the phone with Sirius XM, and many times with the Jeep dealer and with Jeep corporate. Today the Jeep sales manager called me and basically said, Sorry but we are not liable for that. The assigned Jeep case worker told me first that they would give me free oil changes. When I insisted they keep their word and give me Sirius XM radio as promised, she then came back and said they would cover half of the cost of the Sirius XM radio. If they arent responsible, why would they do that? When I tried to nail the case manager down about exactly how much that is and if that included the subscription, she said she didnt know. Obviously she is going back and forth with the dealership, which is not owned by Jeep but is an independent dealer. I also looked into getting Sirius XM internet radio, but again that still does not have the XM stations I want, so I cant cover this on my own without spending hundreds. But I shouldnt have to do that anyway. The issue isnt just a few channels. The issue is that Jeep is not providing something that is promised and is listed on the sales receipt. I dont want to make a huge deal about this. All I want is what I was promised. How about it, Jeep?

Dashboard material is all wrinkled and de-laminating. Dealership not interested, Chrysler Canada not interested in helping with the issue. $70,000 vehicle that now looks like hell. Tires from new only lasted 50,000K and 4 wheel transmission motor failed 2 times in warranty and once costing me $900 just outside warranty. Never will buy anything from Chrysler again.

I took my 2006 Jeep Commander to Odessa,Texas repair shop on June 27 to have the AC fixed. That went out 60 miles from home on Sunday, June 26. It was in the shop for 15 days. Got it out July 11. I was told two-three days and it would be ready. Fifteen days later, it was ready. No parts had to be ordered for the AC. One part was ordered for the temp ready inside of jeep on Thursday and received on Monday morning and then it was ready that afternoon.This will be the last time we will buy any brand that you sell. I had doctor appointments and a lot of errands to do. It was very hard for family and friends to stop and take time to help me out. I am very unhappy about this problem and something needs to be done about it.

I have had my Jeep Wrangler Sport Unlimited 4-door since September 7, 2012. The first heavy rain we had here in San Antonio, Texas left the driver side floor with a small puddle of water. The next screwed up thing that happened was the zipper broke on the rear window on the drivers side. I took in the Jeep to get the leak fixed; it still leaks. I contacted the dealership (Ancira Chrysler Jeep Dodge Ram in San Antonio, Texas) and found out that the service department has to find someone to re-sew the zipper. They have to find someone who will do this within the price Chrysler gave them. I paid a lot of money for this Jeep and the last I want is to have my zipper sewn back on! Thats **! I want my window fixed correctly! And if the whole top has to be replaced, then replace it! Its your screw up and you need to fix your screw up and if its going to cost you, too bad! Dont forget Chrysler - we bailed your ** out of trouble and you owe us! Get your ** together and fix your problems!

Ive always owned cars and I love SUVs. This Jeep Liberty has good gas mileage but had horrible suspension. Engine had to be replaced ball joints twice and locks keep malfunctioning. It does go good in the winter and four wheel drive is tricky but when you get it it works good. Price and the body style was also nice. It is roomy, convenient and I like the color, too. But a CD player, better engines and a better suspension would be nice. And fix the four wheel drive as well.

My son purchased a used 2011 Jepp Liberty with the sky slider roof in 2017. The car was in excellent condition when we purchased it in 2017. Low miles, clean and in great running condition. However no one ever notified us of the horror that was about to happen with the sky slider roof. As cool as it looks and opens, the roof is a piece of garbage. One warm summer night my son decided to open the roof to get some fresh air in the car only to find once he got home that the roof was never to close again. We tried and tried but to our dismay the roof would just not close. SO then the next step was to call Jeep. We just about got laughed at on the phone, with the service men telling us they no longer make the parts for the 2011 Jeep Liberty and basically we were screwed. Hmmm a 2011 and no parts. How can you explain that. Now what do we do with this car??? We can not sell it, we can not trade it in, we ARE STUCK!!! Now we have contacted an auto body shop that can possibly take a roof from a Jeep Liberty with the same sky slider roof, that was in an accident and put it on my sons vehicle.... for $3,000 dollars. So now, my son still owes $7,000 on the car and we HAVE to invest another $3,000 just so he can drive the damn car. I will never ever buy another JEEP in my life. This car has been nothing but a headache and the Jeep dealers are horrific people.

I purchase my vehicle with 33k on it 3 weeks ago. It is in for service for the 3rd time (I havent even made a payment yet). 4 times now the transmission drags when leaving a stop and then clunks into gear. Before the 2nd service visit, I was driving down the highway and a loud alarm went off (not a ding or a chime) and there was something red on the display but it was gone before I could read it. My heart was jumping out of my chest as I was in rush hour interstate traffic and I thought it was going to stop. No codes the 1st and 2nd time so nothing was done. This time there was a body something code and waiting to hear on that today. At close to 36K I am concerned that I am entering the time when I start to have to pay for these services. I feel like I am being pacified at this point with no resolution to the issue. I mentioned all of the similar concerns reported on the internet and was told you cant always believe everything you read. My response was I am not lying about what is happening and I find it pretty interesting that others would report the same exact issues if they werent having them. I have filed a case with a LEMON LAW lawyer and just opened a case with JEEP/CHRYSLER directly. I love how it drives and looks but not sure how to rank the value. At this point it is going to cost me tons to repair down the road.

Daughter was in an accident where she said that she gave the Liberty a little gas and it jumped forward. She rear ended a Saturn. She hadnt driven the vehicle much since she was only 16 at the time and I put it off as inexperience. We had a gas cap error appear on the information center and after 2 trips to the dealership, they found out that a hose had a hole worn into it by the wiring loom. I sealed the hole temporarily and cleared the error code. I noticed that when I revved the engine and held at a constant RPM of 2000, it would rev to 3000 RPM and fall to 1000 RPM without any fluctuation of pressure on the gas pedal. When I revved it to 2000 RPM, again it went back up to 3000 and I removed my foot... it did not quit revving. I turned the Liberty off and took the seal off the hose. Same revving pattern. Took to Landers McLarty in Bessemer and the service manager is now aware of the issue. STAR(?) ticket is to be opened with Chrysler.

This is our third time with the windows failing to open/close - regulators broken, plates, etc. Last time, they fixed the drivers rear window and passenger window. I picked it up from the dealer last night, and now the check engine light is on. It wasnt there when we dropped it off. Well have to drop it off again tonight for them to fix it. So again, Im without a car to get around and this is such an inconvenience.

I purchased a 2005 Jeep Liberty new from a local dealer in Mesa, AZ. The day we picked it up, the water pump was found leaking and was replaced. Now in October 2011, we have replaced the water pump seven times. And as I write this, it is back in the shop for a leaking water pump. The last one lasted three months. We have had the rear differential replaced three times and it is howling again. All the window regulators have been replaced at least three times each. We are so afraid to drive this vehicle out of town. We rent one instead to go to the mountains or to travel to San Diego. Our government wants us to buy American. Why should we? The USA cannot build an auto like 30 years ago. Im very frustrated and will never buy a Chrysler product again nor will anyone in our family do so.

All four lift plates failed (between 2009-2011) on my Jeep 2006 Liberty and I had to have them replaced (lift plates broke and my windows would not stay up, I was required to repair the defective parts). I received a letter from Chrysler saying they had an extended warranty to cover the lift plates (no mileage restriction, good for 7 years from vehicles in-service date) and that repairs were entitled to reimbursement. I submitted all of my receipts and required information to Chrysler. After much back and forth with the customer service reps from the Jeep customer assistance center, I was informed that they would not reimburse any of my costs associated with the lift plate repairs (total cost out of pocket for the four windows $717.85). No explanation was given as to why my claim was rejected despite my continued requests. My last request for a detailed explanation was filed about 2 weeks ago and I still dont have a response.

First of all, I want to say that up until this last purchase, I have been a loyal Chrysler customer since the 60s and have purchased about 10 of their vehicles including this 2011 Jeep. My wife and I traded our 2001 Durango 4x4 for the Jeep to be able to continue occasionally exploring back country areas in the Carolinas and Tennessee with the option of a removable soft top. Everybody knows that Jeeps are supposed to be Trail Rated, yet they sell a vehicle that if used off road (just gravel roads) that it will burn up the transmission due to excessive fluid heat. If we did extreme off-roading (mud bogging or rock climbing) like you see Jeeps doing on TV, I might accept having to install additional equipment. Im told by Jeep Customer Service that if I want to use my vehicle this way, I have to pay for installation of an additional transmission cooler. Why didnt the Engineers incorporate that into the vehicle in the first place? I understand they reconfigured the standard cooler into the A/C condenser vs. the Radiator. Did they Trail Test it? Are they willing to lose loyal customers over a couple hundred dollar part? They do install the factory cooler if you get the tow package, but I didnt plan to tow anything with my Jeep so it didnt concern me that the one I bought wasnt equipped with this package. Since Ive dealt with this particular dealership for over 20 years, Ive called and asked for the owner to respond by phone to see if he is more honorable than Chrysler.

I have owned several Jeeps. Affordable 4 wheel drive vehicles, many options available, no shortage of available dealerships if in need of service. I love them for winter driving. Very stable and sturdy on snow or ice. Many options for purchasing.

I have put a ton of money in my front end. Practicably rebuilt it, Im not in any state to waste any more money. My brakes have been replaced about six times. I have only owned this jeep for about three years. I need answers right away on the recall parts please. My jeep Laredo is a 2000. Please help. I transport elderly around town and Im nervous. I care about their safety. Thank you.

How about a class action suit against Jeep for the POS CVT transmission that overheats and leaves us all stranded on the side of the road or on the shoulder of a highway where people are traveling 70-75 mph?

I have never had as many issues with a brand new car as I have with used cars. All my previous cars I bought used can put well over 150,000 miles on them and never had any issues except regular maintenance. I decided to buy a brand new jeep and have only owned it 2 years. Nothing but issues, and no help when I take it in to get it fixed. I keep trying to tell them my transmission is slipping, but they keep telling me it’s just the computer. Definitely not... Jeep sucks as a manufacture and business. Horrible customer service.

We bought a 2018 Jeep Wrangler. The Stabilizer shock went out at about 6,000 miles. The rear end went completely out at 12k miles. Never been off-roading either. Been at the shop for two months now. Cannot get parts. Keep getting the runaround and parts not expected for another two months. Got a Wrangler rental, stabilizer shock went out at 6500 miles on the rental... I wish I could get my money back. I do not recommend them at all.

I pick up my new Jeep with the nav sys and it is incomplete. Took back to the dealer which sold to me and was told after a long period that was the nav sys. I would have to live with it. After 11 Jeep Grands this is the last one. Paid a lot of money for the nav system to get screwed on it. I am stuck with a system that is useless to me!!!

I just bought the Jeep Liberty a few weeks ago. I like its automatic windows, 4 wheel drive and the back opens up either just the glass or the glass and the door. And the door actually opens up to the side not downward. However, I would change the outer appearance. I wish the body shape wasnt so round and compact. I dont like the super boxy look either but somewhere between this style and the boxy style would be perfect. But other than that, I love this vehicle. Its a 2006 with 141,000 miles on it, runs like a champ and looks like its brand new practically.