I am the sole driver of my 2007 Jeep Sahara. I never took it out bogging and is extremely clean. I get teased all the time why I dont get it dirty. Power train warranty was 100000 km or 5 years, whatever came first. Im up at 108000 and it will be 5 years in 2 weeks. This is my third Jeep, and have owned two Rams, so I consider myself a good Chrysler customer. Well to my surprise, my transmission is ready to let go. Two Chrysler dealers in my area said they have never seen anything like this before and told me to contact Chrysler Canada and they might be able to bend the rules since this is a very rare incident and that my Jeep is such in good shape. Well, they pretty much slammed the door in my face. They will not do anything for me. I was going to trade her in for a new one this summer. Well I can tell you my mind has been changed. I will pay close to $2000 that it will cost me, but this will be the end of my Chrysler purchases forever.

I purchased a 2002 Jeep Liberty in April, and I have really enjoyed it until recently. It only has 73,000 miles on it. And one day I was leaving work and heard a clunk sound. When I got home, I opened the hood and checked the oil. It was completely gone, and it was less than 3000 miles since its last change. It started to make a rattle sound, and so I took it to two different mechanics, one Chrysler and was told the entire engine needs to be replaced. I had refilled the oil and havent lost any since, and now I find out that this has happened to many people and Chrysler replaced the engine and model and is not helping those that need the repair done.

I purchased my 2004 Jeep Liberty in 2006. I have been lucky not to have any problems until three months ago when the rear drivers side window unexpectedly fell. After doing some research (and holding it up with duct tape), I have found out that I cannot simply purchase the regulator slider that is faulty but I have to purchase an entire new motor and regulator with a new window since Jeep has redesigned said parts after finding out their previous design was faulty. I can aptly fix the problem myself but cannot purchase the single part because Jeep no longer allows selling it. This is absurd and a recall should definitely have been issued. I will never buy Chrysler again.

I have a 2007 Jeep Commander that loses power, no matter how much you push gas car will not go, then after a few minutes car regains power, and it seems to happen every few months.

I bought a 2007 Jeep Patriot and the check engine was on. I had it put into the purchase paper work that it need to be fixed upon my purchase. I had my dad pull the code on it and it was a P2004 intake manifold stuck open. I informed the dealer of the code and they said that they will get it fixed and they had to order the part. The dealership had my Jeep for three days and when I got it back, the light was off but the next day, while driving home from work, the light came on again. I again had my dad pull the code and he said P2004 intake manifold stuck open. Upon further investigation of the engine, he also stated that there doesnt seem to have been any work done on the engine. What can I do? I cannot afford to put almost $1000 into a vehicle. The dealership is being uncooperative as well.

In Jan my Jeep Patriot with 13,000 miles suddenly stopped on the highway. Dealer could not find a problem. On March 3, a 150 miles from home, it happened again. Nearly got crushed by a tractor trailer. Engine light came on. Had it towed the nearest Jeep dealer. Had to rent a car to get home. After three days dealer could not find the problem and suggested I call Jeep customer service. I did on March 6th. Customer service gave case # **. Said they would assign the problem to a case manager and she would call me on March 7th. I would also get an email from them confirming case number and their agreement to pay for the rental car. Neither happened on March 7th. I have called customer service 4 times since then and left messages for the case manager to call me. No callback. I emailed the Jeep executive office on March 8 to ask for help. No response. The dealer still has my car a 150 miles from home. It is now 10 days. I would suggest you think twice before buying a Jeep.

I have a 2006 jeep commander and I have a recall for the ignition. When I called the toll free number to find out how long is going to take to fix the problem because I have a baby on the way and I dont want to drive my unsafe car with a newborn, I was met with rude woman named Jillian with the ID number **. When asked what the time frame for the wait time would be for my car, she basically told me that she had a no information about it and said that I would have to wait for a letter and then refused to give me the contact information to anyone above her. I told her in a few months I would be having a baby, her response was dont drive your car. Chrysler has some great people answering the phone calls

I have a 2008 Jeep Patriot and my car continues to stall. While driving down the highway with my baby, a 2-year old, the call stalled and I had to use the momentum from before hand to steer over to the emergency lane. Upset and shaken, I called to tell my fiance because all this began after having a routine oil change just four days earlier with only one day of driving in between.In either case, Im in the emergency lane just moments before a possible rear ending. The car now parked and turned off. I waited five minutes before restarting it. As soon as the car was able (meaning it kept stalling within same day), I took it back to the dealership. They told me the oil is fine and that now my check engine light and oil indicator light is on. Im baffled. It wasnt before. They asked me to pay them over $400 to diagnose and perform preventive services that werent needed prior to them changing my oil.I left with intention of contacting corporate FTC (1-877-) and NHTSA (1-888-). To my distress, these events happened four more times before I made it home. My home is a five-minute drive from the dealer. I am petrified to drive it. I am so scared that if and when it happens again, I wont be able to get to safety before something horrific happens. As I read similar complaints to that of my own, I see that Jeep has made this a recall issue for Cherokees and Compass only and that is what baffles me. If this issue is occurring with Patriots as well with different year makes and nationwide, isnt that at least worth looking into considering the safety issues it poses?

The Jeep Compass has proved to be good. I have not had any issues with the make or model of the car. The crossover style is good for my current lifestyle and needs. The seats fold in to create extra space for moving or transporting large items. It also allows me to have space and to feel safer on the road because of the size. I dislike the radio that it came with initially. However a new one could be installed easily enough with the proper tools. I also dislike the handles on the backseat doors as they are a little hard to open.

I was auto wreck on August 13, 2011 and my 2002 Jeep Liberty air bags didnt work. My jeep was totaled and I got pretty banged up. By the grace of our Lord, Im still here, steering. I just purchased the Jeep on August 1, 2011 and when the rear tire blew, I had to go into semi-truck.

I was driving to see a friend and the 2006 Jeep Commander stalled. I had to restart the Commander and then we were on our way. We also have an issue of the dash lights blinking when we hit a bump or rough roads.

I have had the radio in my Jeep replaced for the third time. I got a call from the dealership saying my new radio was in. I took my jeep in and had the radio replaced with the new one when I called XM to have it activated and the radio ID belong to a different name and address so it could not be activated because the radio ID belong to somebody else which means the radio was not new. It came out of another vehicle. I cannot believe this is the way that FCA does business and I’ve had to take my jeep then at least eight times for issues since I bought it new and I’ve had it for 13 months. I am never going to trust FCA again. I am going back to General Motors.

I started my 2003 Jeep Liberty Sport to warm it up and after 10 minutes, the gas tank exploded. If you have one, I would sell it now before this happens to you. I will never buy a car with the Jeep name ever again! If my family would have been in it, I would have Jeeps ** right now. They should really be investigated for faulty manufacturing as I hear more and more horrible things are happening to almost every model of Jeep that is out right now.

I have a 2008 Jeep Patriot. Two years ago the transmission fluid light came on and immediately my speed went to around 20 mph. This was in a freeway construction zone. We could not get off the road and limped along at 20 mph until we could get into a parking lot. How we survived that I dont know. Traffic was zooming around us in restricted lanes. It was taken to a nearby dealer who could not look at it until the next day. And then they could not find it. They would not even drive it.Back at home I took it to a local dealer and after 6-7 weeks of them having my car, Chrysler agreed to a new transmission. One year later when it was hot, it did it again. I find in cold weather season this is not so bad but when temps hit 80 I cannot drive faster than 55 or the transmission fluid overheating light comes on. Today July 27 2014 temps was 102 and my 92-year-old mom and I sat in the boiling heat on the side of a highway because it happened again. Not just once today. TWICE today.If someone wants to have a class action suit, let me know. Because Jeep maintains there is no problem. I will never own another.

I am writing seeking help. I have failed to receive any acceptable resolution to my problem. Please see below my submission to the NHTSA. Please contact me at any time so we can reach a quick and mutual resolution.The rear window regulators in the 06 Jeep Liberty are failing at an alarming rate. Ours has had both break once and the drives side twice now. I have contacted Jeep with my frustrations with zero help. There are countless claims online, with friends, acquaintances, and even my local jeep dealer (Easton, MD) that all support that this is not an isolated issue.I have again been told that there will be no recall because this is not a safety issue. I disagree strongly! When driving down the highway and the window regulator fails, the window drops. What happens if there is something leaning up against the window, a child in that seat, a pet? The risks are huge to the safety of the vehicle occupants and others on the road should something fall out.The other thing that is very alarming is that everything is beginning to present itself at a similar time for the vehicles showing signs of the problem. Jeep claims it is due to plastic parts failing due to not enough use? This makes no sense. The rear window has no support and falls inside the window. It is currently held up with packing tape.To support my claim that this is an issue affecting a large number of people and clearly not an isolated issue, please see the web sites listed below.

Overall a great car, especially for New England weather. Great handling and control in snow! Very comfortable interior with plenty of space. Holds more than expected when I moved, which was a great surprise. Only issue is once they hit about 9 years old, the repair bills start and come often and at an up there price tag. If you dont have a trusted mechanic, youll want to find one once that 9 year mark hits.

2011 Jeep Cherokee Headliner Fire - August 20th I was driving near Maryville, Tn. when the headliner started burning and filled the vehicle up with smoke. I pulled over and jerked the headliner down and saw flames. I was able to get the fire out and get the vehicle home. A lot of things do not work now including turn signals and wipers. New fuses do not help. I called the local dealership the next day and found out that Jim Codgill Dodge in Knoxville did a recall repair on a recall concerning headliner fires. I took the car to Jim Codgill and got the run around even though they did the repairs. They told me I had to call Chrysler. I spent three hours on the phone with Chrysler and finally gave up and went home. End result - nothing has been done to date.

2014 Jeep Grand Cherokee Summit 53k - I owned other jeeps with a good experience but now that Fiat owns them and quality is in the toilet. Engine light on less than 3000 miles, wont start, computer problems, and that is just a few. It spent 3 months in shop of the 7 months I owned it. I filed for Lemon law and Chrysler bought the car back. It is a very good looking car but has no quality at all. Bought toyota 4 runner with 25k miles and not one issue. Stay away from Fix it again tony aka Fiat who owns Chrysler. Their products are worse than the junk from the 80s. Mercedes Benz lucked out dumping this company!!! Oh and lets not talk about the lack of any service at the dealerships either.....I spent 53k and treat you like crap. Go buy lexus toyota etc - now there is service. Hope they figure this out. I am sorry for all the other poor suckers buying this junk.

I purchase my vehicle with 33k on it 3 weeks ago. It is in for service for the 3rd time (I havent even made a payment yet). 4 times now the transmission drags when leaving a stop and then clunks into gear. Before the 2nd service visit, I was driving down the highway and a loud alarm went off (not a ding or a chime) and there was something red on the display but it was gone before I could read it. My heart was jumping out of my chest as I was in rush hour interstate traffic and I thought it was going to stop. No codes the 1st and 2nd time so nothing was done. This time there was a body something code and waiting to hear on that today. At close to 36K I am concerned that I am entering the time when I start to have to pay for these services. I feel like I am being pacified at this point with no resolution to the issue. I mentioned all of the similar concerns reported on the internet and was told you cant always believe everything you read. My response was I am not lying about what is happening and I find it pretty interesting that others would report the same exact issues if they werent having them. I have filed a case with a LEMON LAW lawyer and just opened a case with JEEP/CHRYSLER directly. I love how it drives and looks but not sure how to rank the value. At this point it is going to cost me tons to repair down the road.

I own a 2005 Jeep Liberty which I bought brand new in Dec 2005. This past weekend it broke down - luckily I wasnt driving on the freeway. I heard a clunk and a police officer was behind me and when I stopped to see what it was he said I heard the loud noise. And he then told me that I wouldnt be able to continue driving and it would have to be towed. So I had to wait for a tow for over 45 minutes and the tow person told me that it was a broken rear suspension control arm and he said that there was a recall on this for 2004 and 2005 Jeep Liberties.So I called Woodhouse in Blair and was informed that because my vehicle wasnt put together in the right state that my Vin# wasnt on the recall list. This is a bunch of B.S. I have purchased Three Jeeps. But I will never again purchase a Chrysler product. They have lost my business forever. If the part is defective it should go for all Jeep Libertys. Just because you dont live in the right state they wont cover it. Chrysler Corporation SUCKS!!! I Hope your corporation goes Bankrupt it will serve you right. And lets hope no one gets killed in an accident that is the cause of your company not wanting to fix something that has been recalled, but they wont fix it because the car wasnt put together in the correct State.

At 41,000 my service light came on. Took to the dealership and was charged $803 to replace the $71 thermostat. Talked to customer service and they told me to submit my receipt and they would file a claim. We know of 2 other people who own the same vehicle and both had to have their thermostats replaced at similar mileage, so INDEFINITELY A KNOWN PROBLEM. After a 45 day wait they call and tell me that my claim is denied because I am out of warranty. Obviously I told them that from the get go, so why have me file a claim? Also, back door handle fell off. What a piece of junk! We bought this vehicle new. Weve always bought Hondas and other than oil changes, brakes and new tires weve never spent a penny on repairs. Live and learn. STAY AWAY FROM JEEP.

I own a 2009 Jeep Patriot and my transmission went out. Since I bought it new and it came with a lifetime powertrain warranty, which includes the transmission, I didnt think getting it repaired would be a problem. Little did I know that in order for the warranty to remain effective, you must have the transmission inspected within the first 5 years of ownership. That little fact was never revealed to me even though I have had all required maintenance performed by the dealership. Has anyone else had this problem and what was down to resolve it short of paying for the repair - which is going to run $4,200.

I purchased my 2007 Liberty used in 2009. I immediately began having trouble with the windows. The mechanisms were faulty and all the windows fell, one by one! Although the warranty had ran out, Chrysler replaced all four. Now, its the air compressor! They said the compressor, dryer and lines all need replacing which is going to cost an outrageous $1,100.00! Ugh! I will have to get a loan in order to pay them for the work they are supposed to be doing, which has not been done after a week in the shop. I waited a week, called and checked on my Liberty. Well, now they cant find the parts! All the dealer’s list has having them on their shelves, but they actually dont. This past February, I actually thought about trading it in on a new Honda Civic. Yes, I am feeling a hard kick in the backside right now for not doing it. Let this be a warning to all those that are looking to go with a Chrysler product. Buyers beware!

After having a tiny fender bender, or flair bender in this case my car needed to have some minor work done. After waiting a month for parts I decided I was tired of waiting. I was going to be proactive and go above the body shop to see if I could get any help. After contacting several dealers who could not answer the simplest questions about the parts, I decided to call Jeep on my own. I used both the listed contact email and phone number from their website. After being put on intergalactic hold on 1st call, hung up on when I asked to speak to a mgr on the 2nd call, the third call and 3 hours of time actually let me start a case claim. I was told their “excellent “ customer service dept would get back to me within 48 hrs. That’s not excellent when you are having issues that have already taken a month to be addressed. I have to be honest when I say I couldn’t wait the 48 hrs and called back after 24. Again given a scripted runaround statement or “FACTS” as they called it and told that I could keep waiting for my case person to contact me but they were not going to tell me anything different than what she did. Her name was SHAY and she supposedly is the end all be all of customer service at Jeep. She has no boss, no training personnel, or any other contact information to give you. No way to even report the fact that she was extremely belittling. So that’s it! Final answer! Do not pass go do not collect 200 bucks. So in short I have been left in a perpetual waiting period, for some parts out there in the universe. They may come in they may not. And as for as Jeep is concerned I don’t think they care one bit if you were happy with your purchase, happy with their customer service or about you at all. They will NOT stand behind their brand, or give you any assistance once you drive that car off the lot. I’d be happy to speak with anyone at Jeep other than the call center people who I feel were not only unhelpful but downright rude... But I’m not holding my breath.

I have a 2006 Liberty Limited which I factory ordered fully loaded and have had continual problems with the power windows. In the first 2 months my drivers door window would not go up straight. I went to the dealership and had it repaired. Within a month it happened again. I had it repaired again. The entire mechanism was replaced and again it did the same thing. In the first 13 months I only put on 4700 kms so as you can see I never drove it much.At this time we moved from Ontario to Alberta and a wonderful dealership in Alberta repaired it but I found out at this time that Chrysler came up with some new mechanism system to run the window. The old systems never quit or had these problems but Chrysler had to reinvent the wheel. Over time I have had to get the driver side window repaired 5 times. Then all of a sudden one day the passenger side window just fell down. Had to have it repaired. Then I received a letter from Chrysler that they were extending the warranty on all window repairs to 7 years. Should tell you that there is a real problem if they have to extend the warranty. I also paid for extended warranty and that was a waste of money.Then all of a sudden one New Years Eve the passenger side rear window fell down. Again went to a dealership and they did get warranty on it. Now the extended warranty was up on June 15, 2013. On July 1st 2013 the driver side rear window fell down and would not operate. This was the only window that hadnt been repaired yet. I went to a Chrysler dealership that I had never been to and they were refused warranty by Chrysler Canada. Now this dealership (Southtown Chrysler - Edmonton) who I never bought the vehicle from or ever been there before was so nice to me that they offered to not charge me labor if I paid for the part. This was fantastic service from the dealership and Chrysler doesnt deserve to have this quality of dealership. The dealership cared but Chrysler didnt.Now why should the dealership be out for Chryslers poor design. I have since at least done other repair business with them but I will never give Chrysler business again. I contacted Chrysler 2 times about this issue. The first time they responded by telling me tough luck as the warranty was up. I could see if it was a year after but this happened 2 weeks after the warranty was up. I hardly use this vehicle and if had have happened 15 days earlier they would have repaired it. I sent them another email in response to their answer and in 4 months they havent even had the courtesy to respond. I have decided to file this complaint so other people will know about their poor customer care.I hope other people listen and dont waste your money on their products or any of their extended warranty products as they also have a pile of loopholes and arent worth the money.

Ive had an overall decent experience. I dont love the Jeep but its reliable enough. The Jeeps design and features are very appealing. It has heated seats, a sunroof, a lot of extras, and its nice to look at. There are also chrome rims. It connects my phone through the radio too. Its durable but I bought it certified from the dealer and as soon as the warranty expired I feel like I keep having to replace parts. Ive had a lot of little mechanical issues go wrong as well. Also, when my teenagers sit in the back there isnt much leg room and I cant seem to have enough space to bring things. Our leather seats also get cold in the winter, and have some tiny tears now.

Ok, I had an issue with my jeep stalling as I was driving. Theres no noise, it ran quietly, but it just stalled. After a little while, I got it started and I went straight home gassing it to get there, then I parked it. After a couple of hours, I went back out to start it and it fired up like no problem occurred! But the next time I got in it, it started; and it was heading down the road, and it stalled on me again in the middle of an intersection endangering my life! Thank God, I had help after an hour or so; and I got it pulled into a parking lot to be towed later. We were told it was probably the fuel filter or pump going bad. So we forked out $200 to get it changed. Did that change the problem? No. It started up again. I took it down the road and it stalled out again. So with this going on, I did some digging on the internet and found others were having these issues.A lot were saying that the PCM module is bad. So I called Jeep to find out about a recall on the PCM module. They said I had to take it to one of their service places to get verification that this was the issue. They couldnt get it to start and said I needed to change an SKIM module ($375.00). Its more out-of-pocket. The reason the SKIM module got burned out, by what the mechanic said, was because of the power control module. So now that 1 month or so has passed and my daughter has a heart condition and my mother is 3 hours away having quadruple bypass surgery, I dont have a vehicle to get there and be with her. And I finally got a response from Jeep Daimler Chrysler that it isnt under warranty to be fixed. Even though its their malfunctioning part that was put on the vehicle when made, they dont want to be accountable for it. So either we pay the $800.00 for the PCM module or I dont have a reliable safe-driving vehicle. How can manufacturers get away with this?

I bought this Jeep Liberty six years ago used. The car had a little more than one hundred fifty thousand miles on it. Now its over one hundred ninety thousand miles on it. Great car and good gas mileage. I just got lucky and got a great running vehicle.

I bought a 2004 Jeep Liberty (used) with 30,000 miles on it. The first year, I had to replace the transfer case. Next came the PCM computer, not counting the endless times I had to replace so many sensors. I live in the city where these jeeps are built. I will never buy another Chrysler product.

To Whom It May Concern, I’m writing this letter to voice our frustrations with the Jeep brand, and express our concerns for other owners of the 2013-present day Jeep Cherokee. In July of 2017, my now fiancé purchased a 2015 Jeep Cherokee Trailhawk 4x4 from Ramsey Motors in Riverside, MO. The vehicle at the time had roughly 24, ** miles, it was a one owner vehicle originally purchased new from Gladstone DCJ & R in 2015.On approximately June 18th-19th, the car would not start for my fiancé to make her commute to work. She found a ride, and I had MOPAR roadside assistance tow the vehicle to Stateline CDJ&R of Kansas City for diagnosis. On June 21th, a representative of Stateline called to tell me a PRNDL switch was the root of our issue and quoted me to replace. I protested, believing the issue to be caused by a failing alternator, however being ”highly qualified technicians” I agreed, and Stateline followed through with the service. We picked the car up from Stateline on 6/29/18.The morning on 6/30/18 (yes the next day!) the car failed to start at a gas station in Pittsburg, KS, I instructed my fiancé to take the vehicle to Jay Hatfield DCJ&R in Frontenac, KS. A diagnosis by the service tech that day suggested… a failing alternator! Jay Hatfield apologized for the Stateline’s mistake, quoted me to repair, and promised the car returned to us by the end of the following week.The next few days were spent communicating with and agreeing to a 50% refund of our service fees done by Stateline, we picked the vehicle back up from Jay Hatfield on 7/6/18, I replaced the battery as a precaution the next day. 19 days, 2 dealerships, over $1,500.00 out of pocket, we finally had our vehicle back and felt comfortable with it again. How wrong was I!In early September, the vehicle failed to start on several occasions. Being that Jay Hatfield last had their hands on it, and frankly I found them to be honest and straightforward gentlemen, we made the 100 mile trip back to Jay Hatfield with the vehicle for a 2nd diagnosis. Jay Hatfield kept the vehicle for about 4 days, repeatedly stated to me the vehicle started each time they tried, and returned it to me. I felt like the boy who cried wolf! Are these service departs downright over and done with me? We’re not crazy, the vehicle is malfunctioning, we don’t drive 100 miles for a service appointment for fun & games.We made it through the next 30 days or so without an issue, until the morning of 10/10/18. While leaving a doctor’s appointment and going to work, the car died on my fiancé in traffic. A complete loss of power to the vehicle, no dash lights, no acceleration, nothing. The vehicle was pushed out of traffic, eventually regained power on its own, and driven home where now it sits dead in the driveway. Emergency lights are nice to have when a vehicle is stalled in traffic, my fiancé was not afforded this luxury!This is the final straw, it is clear as day that Chrysler/Jeep builds an inferior product, and maintains inferior means of training technicians to diagnose the very vehicles they sell to the public. The vehicle is nothing more than a $32,000 lawn ornament. Bringing me to the purpose of this letter, as stated above, we are collectively through with CDJ&R vehicles we want nothing to do with this Jeep Cherokee. I am writing with hope that somebody of purpose takes notice, and chooses to take the extra steps to address a customer’s complaint even when their technician is stumped. It is clear there is a deep electrical issue with these vehicles that needs to be investigated. A stalling vehicle in traffic, and subsequently pushing it out of traffic in the rain is a terrifying, extremely unsafe, and completely avoidable situation. I urge you all to take this into consideration when the inevitable “next one” arrives on your doorstep, hopefully that situation turns out better for the customer. If you have any questions, or wish to discuss this topic further, I can be reached via email or on my cell @ **. Thank you for your time.

My wife was coming to pick me up. She got in the 2012 Jeep (Wrangler) and started it up, then put in reverse and then the jeep took like full speed and the parking brake was on. It went over the hill and slammed into the neighbor’s garage and the thing is my jeep had less than 2,000 miles and we only had it in a month.

I had rented a Jeep compass 12/09/16 and that day I had a roll over accident. I drive professionally and that day I drove at a safe speed for the road conditions. Speed at about fifteen to twenty mph before applying the brake. It had snowed and there was ice conditions. I attempted to stop at a stop sign on a paved road base when the car began to shut down (clicking noises) but the car seemed to pick up momentum. As the car ran through the stop area. The road changed from paved base to a dirt road base. I continued to apply the brake. As the car came upon the dirt road I was hoping the dirt road would provide grab but the momentum continued. The car slid from about twenty feet when applying the brake before the stop sign plus across about a twenty-foot dirt road base slipping for a total of about forty feet. As I viewed the ditch (luckily no water in it) I was headed for, with a ten foot drop, I thought I did all that I could and prepared for the hurt that I and the car will have. And now, two days later, I use the term terminator. I felt the car had its on will. Applying the brake did nothing. I hope this vehicle is recalled because I could of easily not have been viable now.

I purchased a 2014 Jeep Patriot new in July of 2014. In August I had to take it back in because the hood was lifting up and looked as if it were going to come off at freeway speeds. The windshield wiper smart switch also quit working. I was told that the hinges on the hood werent very secure by design at the dealer but they replaced them anyway and it still wobbles going down the freeway and they replaced the smart switch. On November 21st I took it in again because there was a grinding noise coming from the front end. The dealer informed me that I had a defective transmission and they had to order one. On November 24th I took it back to have the new transmission put in and was told that it would be done on the 25th. When I called on the 25th they told me that the mechanic had stripped out the threads on a mounting bolt and had to put a heli-coil in it and it wouldnt be done until the 26th. I called on the 26th and they told me that one of the front drive axles was also defective and they had to order one. They were closed for Thanksgiving on the 27th so I called on the 28th and was told that the part was not in yet. It is now December 2nd and I still do not have a vehicle which I need to do my job so I have not been able to work for over a week!

We bought a 2018 Jeep Wrangler. The Stabilizer shock went out at about 6,000 miles. The rear end went completely out at 12k miles. Never been off-roading either. Been at the shop for two months now. Cannot get parts. Keep getting the runaround and parts not expected for another two months. Got a Wrangler rental, stabilizer shock went out at 6500 miles on the rental... I wish I could get my money back. I do not recommend them at all.

Jeep Wrangler CRD 2008 - Its a great car... On 30,000 I had to change leaking power steering hose which appear to be mission impossible for Jeep Service department in Brisbane and finally private mob make a new hose for this car... On 40,000 I had to change dual mass flywheel... it fell apart. On advice from Jeep I went to other mob and this assembly and the clutch were modified to single mass flywheel. Just turned 60,000 and during acceleration from the traffic light it was a bang followed from loss of power and engine control light came permanent ON. From description from the manual... possible cause is blown catalytic converter... very cheap part. Only A$4000.00... This part should last the life time of the engine. What cause it... is terra icognita... even for Jeep experts in Brisbane. I cannot rate this car reliable. It is been driven only on city streets. Never been on the beach or in the mud. Is somebody from Jeep will stand up and take the bullet?

We have an 2010 Jeep Liberty Limited with a Sky Slider Roof that from the time we bought it used has been nothing but trouble. We bought the jeep two and half years ago from a Chrysler dealer. It was warrantied and after a week and half of ownership we took it in and had the roof checked out. It would not slide open from the back and a made a clicking noise. After much complaints and phone calls the dealership had it repaired but it took at least 1.5 weeks for the repair of roof because they didnt have a person that knew how to fix the problem. The noise is so loud that you cant enjoy your radio or conversations. The dealership said they did the repair out of courtesy and that I would had to pay over $1500 for the repair. Now, the roof is broken again and will not close all the way!!! I have been looking to find someone who knows how to fix it but no one will touch them. These roofs should be on recall!!!

My husband and I have been lifelong Jeep owners, until now. We decided to upgrade our 2013 2 door Freedom Edition to a 2019 Mojito Wrangler 4 door Rubicon. We special ordered it exactly the way we wanted. Spent months researching and looking at Jeeps so that we would get the perfect car. We sold our 2013 outright about 2 weeks before ours was delivered. We waited almost a month for it to come into the dealer. Not ideal but ok it takes awhile to put a car together right? Dealer finally called us and we drove two hours to pick up our new toy. It was pouring when we got there which was disappointing, but now looking back that was a godsend. During inspection we found scratches all over interior panels, and spots on the doorsills where the paint was chipped down to bare metal. Could get over that.Then during the test drive the car pulled to the right, and had thunking noise upon breaking, along with huge dent in the steering wheel at the top right where you put your hand. (Were told it was a manufacturer defect.) But the final straw was when we pulled it in and found the Sky One roof leaking in the back and discovered the carpet in the back was soaked. Further inspection found that on the passenger side the Sky One roof was not smooth but wrinkled and had a piece of the frame/metal pushing up thru it. For an almost $60,000 vehicle this was not acceptable and we did not take delivery of what was supposed to be our dream Jeep. It was heartbreaking to us as we were so excited to get this car. Dealer tried to place an order for another car but it is no longer available to order. What????Now we are dealing with Jeep Cares. (Really should be called something else.) Two weeks of the runaround of someone will call you - no calls, we assigned a manager they will call - no call. You get the picture. Now finally after many hours on the phone someone finally called us. What we have been offered is talk to your dealer and have them place an order - well they cant. Then we can fix the car they have and you can have that one. Why in the world would I want a car with 8 miles on it that has to be taken apart and rebuilt to fix issues that should never have been there. This feels like they just want to pass off the problems to us; because lets be real here... there will be nothing but problems with a vehicle like this.We have searched other dealers nationwide and have not been able to find a Jeep dealer with the color and options that we wanted; they either have $5,000 more of options or are missing options that are important to us. Final piece is during the time this has all taken we have had two incentives from Jeep expire with no way of recouping the $1,500 for those offered either. At this point we are waiting for them to come up with something other than accepting a Jeep that is subpar. Overall not a great experience not anything that would make me want to do this ever again with Jeep.

I bought my 2004 Jeep Liberty almost 2 years ago. Aside from the constant light show on the dash, I loved the car! I started losing power when accelerating, at first occasionally but becoming more frequent over a month. I took it to my regular mechanic a couple of times but they couldnt find the problem. I ended up losing power completely and had it towed to Jeep dealership. First, I was told the water pump was loose and shook things up. I needed a new one. They also did an injector service(?). Tech drove it thinking it was fixed but he suddenly realized the car was a hazard when it all but stopped on the highway. We are now @ $800 and climbing! A few hours later, he discovers a problem with a cylinder head. Heres the catch. They told me it was cracked and needed replaced but told my extended warranty co. it was warped. So when talking to warranty co., they would say warped but dealership would say cracked when talking to them! Who do I believe, the warranty co. or the supposedly trained tech that knows these things? Of course I believe the tech and tell them it needs done whether the warranty covers it or not. Aside from the fact that the service manager lied to me several times stating he was on the phone constantly with warranty co., he lied when telling me it was cracked! Warranty wont pay stating it was not a necessary replacement! It WAS warped and could have been machined down at a much lower cost! So after my Liberty being at dealership for 3 weeks (which I still cant figure out), I get to pick it up tomorrow! At last count, the total was almost $3400! That doesnt include the rental I needed! Always had VWs, then went to Subarus. With my business, I need 4 WD, though, which is why I went to Jeep. Never again! Cant trust the company and cant count on the cars!

My 2006 Jeep Liberty was rode off when the driver lost control and it went off the road and into a ditch and hit a brick barrier. The air bags did not deploy, as the impact was enough that the vehicle was unrepairable. I am disappointed knowing that there was a safety issue in that the air bags that are equipped to save lives did not deploy even though the vehicle hit front on. No one was hurt badly as a result but knowing that the one thing that we ensure when we buy our vehicles, that being safety was at risk, is certainly disappointing and could have been fatal.

I bought a new 2018 Jeep Renegade. At three months/4,200 miles it kept stalling out. I called the dealership for suggestions. They stated that I needed to check my oil level. I was very confused by that being a new vehicle. It was over 5 quarts low!! No check engine or oil lights ever came on at any time! How is that possible?! How long have I been driving without oil in my engine? After some online research, I am seeing this has been a big issue with this model with no recalls. NOT ACCEPTABLE!! Buyers beware!!!

Worst buying experience I have ever had. Purchased a new 2017 Jeep Wrangler in April 2017 and it had been in the shop for the same problem. Jeep customer service keep promising they would take care of the matter. To call them when I was at the service department. I did and all I did was waste my time. They did nothing. I was awarded a buyback/repurchase lemon law. Customer service has been no help to me either and 2 months later Im still awaiting for this to be settled. They do not stand behind their product and their customer service is lacking.

This is our third time with the windows failing to open/close - regulators broken, plates, etc. Last time, they fixed the drivers rear window and passenger window. I picked it up from the dealer last night, and now the check engine light is on. It wasnt there when we dropped it off. Well have to drop it off again tonight for them to fix it. So again, Im without a car to get around and this is such an inconvenience.

Jeep built to last. Jeep liberty is great on gas mileage being a diesel. Its great with pulling trailers and hauling. Great performance. Been in our family for years. We love it. Does what its name stands for... JEEP.

2008 JEEP Liberty 2x4 Sport - I was driving on I-75 listening to my stereo to drown out the Wind noise from my SKY SLIDER WHEN THE ROOF POPPED and SLAMMED OPEN. Something flew out, what sounded like on of the brace bars, it was dark. I was So thankful no one was behind me. I Took it to Brandon Chrysler Dodge & JEEP. Unfortunately they dont seem to be able to FIX ANYTHING without Screwing more thing up...I now have an improperly installed Slider Top with GREASE and Water Stains to match the carpet they botched. ON their first attempt to fix the fact that the top would not close completely. Funny how they cannot seem to find any problems until after a major issue happens. I Love my Jeep and Slider top but they are noisy and unpredictably dangerous.

I would like to let it be known that Jeep compass is very unsafe. I went for an oil change to find out my steering wheel is ready to go out of control. The Jeep is bought on 2008 and only driven to and from work. The local driver said it’s loose and want to charge me over $1,000 to fix not only that has terrible blind spot which is unsafe. I had a Caviler for 13 years and never had something like that happen. There should be a manufacture recall.

2009 Jeep Patriot - Stalling issues, mechanics dont know and cant fix because there is no warning lights, the Jeep is dangerous to drive, too many others complaining of the same thing. Chrysler doesnt seem take care about putting peoples lives at risk.

Fun to drive, looks great but this model has issues with the front end parts and the subframe. Have a 2008 Patriot with only 60k miles that has had almost every front end part replaced, if I did not have an extended warranty I would not have been able to afford all the repairs. I always thought Jeeps were good vehicles, but I will never buy another one.

Ive always owned cars and I love SUVs. This Jeep Liberty has good gas mileage but had horrible suspension. Engine had to be replaced ball joints twice and locks keep malfunctioning. It does go good in the winter and four wheel drive is tricky but when you get it it works good. Price and the body style was also nice. It is roomy, convenient and I like the color, too. But a CD player, better engines and a better suspension would be nice. And fix the four wheel drive as well.

Purchased 2014 (new) Jeep Patriot from Nielsen Jeep/Dodge in East Hanover NJ Route 10. Computer on vehicle failed twice costing us hundreds in rental car fees as well as the inconvenience. The dealer does not cover the rental car and each time we drop the car off we have to wait almost a week before they will even look at it. We are also forced to pay an initial fee to determine that it is in fact a warranty issue. The computer is covered, but not the initial evaluation fee or the rental cars. I would think Nielsen/Chrysler would stand behind their product. We now have a car that is unreliable and we dont know where to turn. Is the computer going to fail again and strand us on a dark road in the middle of nowhere?

The 4-year-old 2008 Jeep Commander has rust and two big spots on the hood. The dealership in CT wont fix it as it’s not under warranty. So, if you expect your paint to last more than 4 years, you may want to look at other cars.

The retractable roof broke and will not close completely... Contacted the dealer and was told it would take a month to get the pieces... That month is now going on five... Was given a number by the dealership to call and put in a complaint. Now I have a case number and a woman who calls me every week telling me they are working on rectifying the problem. I was told today that they are unable to make the replacement pieces at this time because the mold for the piece was lost... So now they are in the process of trying to find a manufacturer to make the mold to make the piece... then make sure it is safe for the public. REALLY... I call BS. They need to take this car back and return my money. This cannot be legal. I am making car payments on a car I cannot drive safely... Do they not realize God forbid someone drives their car like this and gets into an accident and is ejected from the car and dies because of a faulty roof. Lawsuits up the butt... This is just ridiculous. I WILL NEVER EVER BUY ANOTHER JEEP EVER. This is such bad business on their part... and I will tell anyone who listens to me to never ever buy a Jee. They should be ashamed of themselves.

I bought from Carmax a 2006 Liberty. Horrible on gas miles and noise in the back wheels that Carmax service did not fix. So worried after 3 months, I went back and took 2010 Patriot with 51k. Such bad decision. I regret so much. It is a fun car but full of issues. Suspension and brake noise in the first week. I tried to get fix. Two months with this car, 6 times at Carmax service, 2 weeks with rental car. Service and sales managers trying to figure out a stupid drum brake noise. The last time, they suggested take other car. And I did. The worse car brand ever. Never again! What a shame!

The window regulators on my Jeep Liberty broke for a total of 5 times now, multiple times on the same windows. Jeep is aware of the problem and refuses to do anything about the problem. However, they just love to charge up to $500 to fix the problem for us. Just look at how many consumers have been burnt by this same problem.

I have a 2008 Jeep Commander, most recently while at the stop light the engine shut off.... This is a scary situation to be in especially when young children are in the vehicle. I have experience many, if not all of the problems other consumers have complained about; however, by far this is the worst. How Do I fixed it? Since the service people have no clue?

I bought a 2007 Jeep Compass a little over a year ago. Having problems with the CVT transmission. Any other Compass owners having any problems with transmission overheating and high RPMs but cannot pick up speed?

I recently had to have ball joints and rods replaced in my 2008 Jeep Patriot with 43000 miles on the vehicle and finding out from several mechanics and forums that this is a very common problem with this vehicle. Chrysler/Jeep used inadequate parts with little regards to the buyers safety.

2014 Jeep Grand Cherokee Summit - On November 17th, after about 30 seconds driving forward, the car shifted from 2nd gear back to first gear. The car practically skidded to shift back to first. I was thrown forward in the car. Luckily, I wear my seat belt. It would not shift out of first after that. The engine light came on. I had it towed to the dealership where I bought it. They said something is wrong with the transmission. They said they could not fix the transmission, but would replace the entire transmission. They said with a car this new, they do not have the knowledge to fixing the transmissions. They replaced the transmission and drove it 200 miles. They said it is fixed. I picked it up on a Monday, November 24 and drove it home. The next day, I had the problem again. When turning on 4 lane road (2 in one direction and two in another), the vehicle started to go across the intersection. It appeared to try to shift to 2nd, but the car stopped moving (like it was in neutral). I had to start blowing the horn as oncoming cars were coming at a high rate of speed. I could have killed. I immediately call the dealership. They picked the car up and drove it back to the dealership. They ran numerous tests on the car and could not duplicate the problem. They called and told me the car was ready.I have severe reservation about getting back in a vehicle that I could have been killed in and drive it away when I know, the dealership knows and Chrysler knows, they couldnt duplicate the problem and they didnt fix anything. So, basically, I will be driving a ticking time bomb that could blow up at any time. My wife, kids and grand-kids could be in jeopardy and other drivers on the road. I paid over 50K for this vehicle, only to find myself stressed out over this fact. I cannot get back into this vehicle knowing nothing was corrected and I was almost killed.

I own a 2006 Jeep Commander, that I bought new. I have all of my receipts for everything, my truck has been well maintained, except for the fact that it has leaked since the beginning. I have had it serviced 7 times for the leak, and yet, I have a huge puddle in my passenger area, yet again. I dont know if there is mold in it, but they assure me that there isnt. I cant be sure. The car has also stalled for no reason several times. They cant explain that either. I dont know what to do with this truck. I have spent a small fortune getting it fixed over and over again, for the same problems.

I buying Jeep Patriot 2014, 6 month ago I start heard noise first. The brake, when I back up make noise the pads. I brought the car to Jeep Chrysler. The mechanic told me that noise is normal, for me not, because is brand new car. So now I have squeak noise in the suspension, so I found out in Google cars noise problems. They show exactly the noise and the problem and where they need to fix. The car its not bad for the price but so many noise for brand new car. I hope this can help to anybody.

I bought a 2012 Jeep Liberty Latitude on 8/13/12. My sales experience was great, I must admit; however, I have had this vehicle 3 weeks and have had it in the shop 3 times for the same issue! They did nothing the first time, cleared the codes, told me to bring it back if it happened again and they would fix the problem. This is after being there for 4 hours. 2 days later I have the same issue. I took it back to the shop and 6 hours later I am told they still are not sure why it is happening after they put 25-plus miles on it test driving it and said they rotated the tires and need to see if I am having a control module issue or a TPMS issue. They said to bring it back if it happens again. Two days later, it happened again and so today I dropped it off at about 9 am. At around 4 pm, I get a phone call that they need to keep it overnight and they will set me up with a rental. They cannot find the control module they are looking for. It’s not where the book says it is. Now, I am really aggravated. I bought a brand new vehicle so I would not have these problems and yet in 3 weeks they have had the vehicle 3 different times and now overnight! I’m calling to complain to Jeep. I’m not sure it will do me any good; however, I believe this will fall under the Virginia lemon law.

2015 Jeep - The transmission that whines when I pull off and stop. Understand the Jeep have 9 gears.

Bought a 2019 Jeep Cherokee Limited 6 cyl. in Oct. 2018.. Biggest mistake Ever.. From the first week issues started. As the months passed the issues became more and more serious..and ONLY A COUPLE ISSUES HAVE BEEN RESOLVED, LEAST FOR THE TIME BEING... AND TODAY ANOTHER ISSUE.. CANT PUT GAS IN IT!! IT SPITS IT RIGHT BACK ON ME!! SO I called the dealership and in a week or so I can have it looked at..so I called CS at Jeep and got the same reply.. I think sooner would be a nice thing!! Everyone I have spoken to says theirs too, is a total nightmare.. Just DO NOT BUY ONE.. I NEVER WILL AGAIN!! JUST CALLED MY CHRYSLER dealer who I bought my 300s from. Theyll get me in tomorrow.. Yay..Chrysler Of Waseca Mn. Best dealership around!! Issues include..paint lift, no working seatbelts, lock out, lockdown, screen went blank then horizontal lines, jerking, wont start, wont accept gas, radio on and off.. I have asked right away for Jeep to take it back when I had no working seat belts on day one but no reply.. They did repair the seatbelts... Im glad I have my old 1995 Chrysler Lebaron convert ...much more reliable than this 2019 JEEP!!

I recently purchased a used 2007 Jeep Commander with a 5.7L HEMI engine. Before I bought the Jeep, I took it to a Jeep dealership and paid $150 to have a full inspection done. They passed the Jeep so I bought it two weeks ago. In the last two weeks, the Jeep has stalled three times whilst in motion! Last night, it stalled going 75mph on the freeway with kids in the car! This is just not safe! I called the NHTSA and they opened a case for me, but thats all they did for me. I called Jeep Customer Care, and they just told me I need to take it to a dealer and pay to have them diagnose it. I said, I just paid $150 for that. But no, they want me to pay a new fee for a new test. If you look online, this is obviously a very dangerous and very common problem with Jeep Commanders. (I wish I knew before I bought it.) How can Jeep get away with not recalling all of them? How can only certain years be eligible for recall? This is very unsafe. What will it take before Jeep takes action? A death? Im at a loss. I dont know what to do.

Purchased this vehicle and discovered its 9 speed transmission did not use 9th gear. After multiple visits to service dept. I was finally told I would probably never see 9th gear as it was developed more for the European market where speeds could reach above 80 mph. Many squeaks, and odd noises, no answers. Very jerky acceleration or very large delay, no fix for that either as it is a 9 speed electronic transmission. Very disappointed in this purchase as I have owned Chrysler/Jeep for over 20 years and this is by far the worst vehicle I have had with their name on it.

My 98 Jeep is an amazing car. It has saved my life a few times. The major issue Ive had with it is that a few years ago, I had to have the transmission replaced and fixed. Almost immediately, I blamed the shop. Thank God for warranties. Ive had it for 5 years. And it still runs great. But the issue now is that the gas mileage is slowly getting worse. I dont know if its just crappy gas companies putting something in the gas or what. But I live about an hour out of Austin. And it used to use less than a quarter of a tank to get there and back. Now, even if I dont run the AC, it uses more than a quarter. Let me just say its Texas summer in a black jeep with no AC, and gas prices are going up everyday.

I needed a RHD Jeep. I went to TN to get one asap. I had 2 to choose from that were new. Since they had black interior, I wanted the one with the tinted windows. I did not like the large mud tires on it and said so about 5 times. He did not want to change the tires; he said he would have to spend $300 to recalibrate them to 16 tires. So, I paid more for the better tires as he stated. I found out that the tires slung rocks onto all 4 hinges and beat the paint off. They sold me $10 touch up paint with $6 shipping and handling. I bought mud flaps. This stopped the 2 top hinges from much more damage.Now I have ordered Mopar running boards in hopes of stopping more damage to the lower hinges before I touch up the paint. It costs $315. They offered to sell me one for $615 with installation. I hope my husband can install them. I feel this is a design flaw. I told both Jeep Corp. and the salesman that. Neither of them agreed. Now I have noticed that when I drive by the mile markers on the interstate, 3 miles measures 2.7, 4 miles measures 3.6 on the Jeep, and 5 miles measures 4.5, so I estimate if I go 10 miles only 9 miles will show up on the Jeep.

I purchased a 2012 Jeep Patriot. It drove fine for the first 7,000 miles. From then on, I heard crunching and grinding whenever I would go over smallest bumps and speed bumps. Then, I brought it to the dealer. It was my struts and control arm. I do all highway mileage. At 11k, I feel a shake and wobble in front end. I brought it to dealer at least 10 times and complain to Chrysler that the dealer says they acknowledge an issue but cant figure it out. I am angry. I have a huge blowout on highway with my two young babies. I did not even hit anything and this is at 21k. They open a star case on it and some technician says its my axles. They are blown. I spent $400 on new tires and several trips to dealer wasting my time, and drove it 11k+ before they fixed it. It was fine for maybe a month plus, but now I hear grinding and clanking, also something loose. Plus the set button does not work sometimes on steering column. Very sluggish pick up during acceleration, hesitates when accelerating. I had to have power steering pump and serpentine pulley replaced at 20k. I HATE THIS JEEP and biggest mistake in my life. Now I am out of warranty slightly and I have to pay for it. I will NEVER buy anything American made vehicle again. Poorly made and very cheap. Worst choice I could have made buying a BRAND NEW VEHICLE.

Its a 2007 Jeep Compass with 42,000 miles. This has been the worst car ever! This will make the second time the clutch is failing, both times within less than 12k miles and a little over a year. First time it happened I knew it could have not been my driving ( I never had issues with clutches before and I bought it brand new). The dealer replaced the t/o bearing and clutch plate. The dealer was in shock because they had no clue what caused the clutch and bearing to shatter.Now I am at a second time, out of 3/36 warranty and I am ** because the dealer did not know what the root cause of my problem was. The sad part is that this is not the only problem with the car. It has had multiple issues that the dealer can never catch it doing. I mean it is awesome when it decides not to start. No battery click, no starter engaging, no cranking, nothing. Then 10 mins later, oh it starts fine.

8/18/2011. I woke up to 2 inches of water on the passenger side. I thought it was the windshield. I had it replaced 3 times and still getting water inside on the passenger side.

I purchased my Sahara in Dec 2018. It was the first 2019 on the lot. I started having issues with my middle console latch. It was replaced until it broke again and I had to wait for Jeep to make a new part. Then I started having issues with my seat. The worse part comes March 2019 when I started to experience death wobble. Violent shaking of steering and the front end goes crazy after you hit any imperfection. This is on a stock vehicle.They put a steering damper on it. Was told this is a band aid fix but I figured for the motor trend suv of the year the dealer knows what they are doing. Nope. Having the same issue. This time going 70 mph on the highway with my kids in the car. Almost had an accident. What does Jeep wanna do? Put another steering damper on it. They refuse to buy the car back so I’m stuck with a $50k car I can’t drive over 45 mph. Please please don’t purchase these cars. The FCA only will throw a band aid at it if they are threatened with a lawsuit.

My wife went to an automated car wash. When the wash was done, she put the Jeep in drive and the vehicle took off on its own. She could not get the Jeep to slow down at all. Using all her force on the brake, she could not slow the vehicle down. She ended up flipping the Jeep several times, totaling the vehicle. Thank God there were no pedestrians or other vehicles involved. She was lucky that she was not killed. She has several broken ribs and lacerations and was badly bruised. She’s never been in such pain. I think that Chrysler needs to look at this situation very closely. It also seems that the government should be stepping in also seeing how many of these incidents have now happened. Could someone please help us with this on whom to contact about this?

No fender for Jeep Patriot in South Africa - Ive been without my car for 5 weeks as West Rand Panel Beaters were not able to find/source a fender in S.A. They have referred me to Albert **, Parts Sales Executive of Chrysler Jeep Dodge Fourways and Ive been told to log a complaint as the part is currently being shipped in from U.S.A. How can a brand as big as Jeep, Dodge and Chrysler not have such common parts in S.A? Im really frustrated. I work for FNB Cellphone Banking and I know what service is and this is a load of **. Can I have a response from the CEO, Director since your managers do not have the time to contact me as I have sent numerous emails with no response for the past 2 days? None of these people bothered to call me!

My 2004 Jeep Liberty keeps stalling. While driving, the jeep stalled and would not become idle. This was right in the middle of a busy intersection, with our kids in the jeep. We were told by a Jeep dealership that the engine computer has shorted out, and needs to be replaced. The cost is $1,100.00. They do not offer a new computer, only a rebuilt one that is available through the dealer.

Roof Side Rails Ripped off. I had one surfboard on the rack. Mounted in the correct upside down position. I was driving appx 65-70mph and side rails ripped out of the sheet metal in the roof. Luckily no one was hurt. My $1700 board was demolished. This is unacceptable.

I pick up my new Jeep with the nav sys and it is incomplete. Took back to the dealer which sold to me and was told after a long period that was the nav sys. I would have to live with it. After 11 Jeep Grands this is the last one. Paid a lot of money for the nav system to get screwed on it. I am stuck with a system that is useless to me!!!

My name is Joseph **. I bought a 2015 Jeep Renegade and in 4 months this vehicle has let me down. Once, the door locks were not locking and the alarm would come on. Second time, I went to a AT&T about 1 hr from where I live, after going back to my Jeep it would not start. Then I called through the assist button and no luck, no answer. Two hours after tow truck came and took me to get nearest Jeep dealer Firkins in Sarasota. At that time they were closed. Then I had to call a taxi to take me to the airport so I can get a rented car so I could have gotten out from this stranded situation. The next 2 days I had to miss work because I was told that they will try to fit me in so I could get my Jeep and etc. I am a loyal customer and I felt like Jeep just drop the ball and wouldnt never recommend or ever go back to Jeep. This Jeep was bought at Greenway Jeep in Orlando and the people who works there do not care about customers.

I contacted the two listed below back in November 2010. Both locations asked if I bought the vehicle from them. I told them no and they told me they could not help me. I was told the same thing by Bob Baker Jeep in Carlsbad, CA.Why is it that none of these dealers have any interest at all in helping a Jeep customer? Do you have the address for the corporate office where I can send a formal complaint?

I called last week to simply find out a price on a vehicle. I spoke to Trevor who kept me on the phone for 20 minutes trying to get me to come down there to purchase this same vehicle. I told him there was no way I was driving 4 hours to be disappointed and come home with nothing. Ive had over 12 vehicles and I know how this operation works. I told him about my proposal I have with a dealer here and the price they were giving me for my trade. They unfortunately didnt have the color jeep I wanted. He guaranteed that he could get me to a payment of $300 or under. I still said I dont believe it and will not drive there until I know you can sell this vehicle for this amount and that I have it in writing. At this point he said even if we lose money we want your business. I told him Id call Monday since Id be away all weekend. In the meantime my friend Greg also called and spoke to Trevor about numbers and he promised he could get us there. So last evening we made the 2-hour one-way drive to find out it was all a lie. The numbers were way off. You wouldnt give me the discount promised. I left absolutely devastated. My suggestion to Trevor and the rest of your team is not to make empty promises to prospective buyers. You wasted 5 hours of driving and caused a lot of heartache. I will never recommend anyone to your dealership. As matter of fact, I will tell everyone I know to steer clear. I will be writing a letter to Jeep corporate customer satisfaction on how no one there would take any responsibility for their dishonest actions and misleading representations over the phone. Especially with a new salesperson they have on staff that is representing them. They promised $11,500 for my trade and $2300 in rebates. We got there and they would only discount the jeep $1165 and would only give me $10,000 for my car.

I purchased my Jeep Grand Cherokee Eco GC Diesel in September 2014 and since then I have had multiple issues. Check Engine light constantly goes on and they say it needs to be updated when serviced... Well service doesnt do this regularly. Filled up my DEF with the same stuff I always fill it up with and all of a sudden when driving home it states Incorrect DEF fluid. See dealership. Then all my lights start to flash and I get a message that says Engine will NOT restart in 175 KM. Well its Sunday and no freaking dealership service department is open. Not impressed!! When you buy a $60,000 new vehicle it should not have issues like this. Camrose and Sherwood Park dealerships: When I bought from Camrose dealership they never even told me it needed DEF so just about ran out. Also when I asked if I could get the oil changed anywhere they said yes... Well guess what? You cant. You can only get it changed at a dealership as they do not sell the filters to anyone BUT the dealerships. Took it into Sherwood Park dealership to get it serviced and have the updates done and guess what? They charged me an outrageous to get the oil change and then never even did the updates. Asked them to do the updates and they said I would have to book an appointment with the service department. When I went to book an appointment they didnt even know what I was wanting when asking for them to update the computer system. Thirdly Asked them to clear the check engine light so I could at least use my command start and the Techs there didnt even know how to do this. Super frustrated with my Jeep and both dealerships.

My experience with buying and owning a Jeep Patriot. I bought a Jeep Patriot Sport with a manual transmission in 2011. Bought it new (zero miles). I now have only 33000 miles on the vehicle. It has never been off-road and has never pulled or towed anything. Recently, I noticed a noise coming from the powertrain. Took it to a mechanic who advised me that I probably needed a clutch replacement (clutch, throw-out bearing and pressure plate). I contacted Chrysler/Jeep about the situation and asked if they would cover the repairs on the powertrain. Their response was as in this e-mail response: Thank you for contacting the Jeep Customer Assistance Center. It is understandable that you would like to know if you have warranty coverage prior to getting your vehicle repaired at an independent repair facility. As per your warranty booklet, manual transmission clutch parts are not covered at any time and the pressure plate throw out bearing was only covered for 1 year and 12000 miles so there would be no factory warranty coverage for these repairs. I also want to let you know that the Powertrain warranty expired on September 30, 2016. While looking into this matter for you, I also see that you have 1 incomplete recall. The S61- OCCUPANT RESTRAINT CONTROLLER recall does not yet have parts available but the parts are expected to become available in June. Once the parts become available you can get that repair completed by scheduling an appointment at your local dealership. I would like to add you to the special tracking so that you receive an email when those parts become available. You also have an extended warranty for your (X69) FRONT/REAR CROSSMEMBERS. You are able to have a free annual inspection for the Cross Members and if they are deemed to be corroded any time prior to September 30, 2021, they will be replaced free of charge as well. Thank you again for your email. Should you require additional assistance, or have any new information to provide, please reply to this email message or call 1-877-I-AM-JEEP (1-877-426-5337).In 2011, when I purchased this vehicle (new) I had every expectation that it would last a long time. I have kept up on the maintenance and, as evidenced by the low mileage, I have driven it reasonably. I certainly did not expect that there would be two safety recalls, (one of which they cannot correct because they dont have the parts to resolve the issue). I certainly did not expect that there would be a potentially serious issue with corrosion of FRONT/REAR CROSSMEMBERS, to the extent that Jeep extended the warranty on these parts only. And I certainly did not expect that the powertrain would go out on me so soon, at only 33000 miles.In retrospect, upon examining the warranty information more closely, it seems that there must be a reason Chrysler/Jeep offers such an inadequate warranty on their product. Could it be that they know they are selling an inferior product that would probably fail in a relatively short time? One can only guess. I must conclude, from my experience, that Chrysler/Jeep has produced and sold an inferior product (as described above) and that further, they appear to be unwilling to back up their product with an adequate warranty plan. It is my intention to NEVER purchase another of their products. Furthermore, I cannot, in good conscience (based upon this experience) recommend that anyone else purchase any of their products. Since it is evident that Chrysler/Jeep is not going to do anything to resolve the situation, I guess that I am left without recourse. Lesson learned. Dont buy a Jeep. Caveat emptor.

I bought a Jeep a year ago but it has been the worst investment that the seller made a car with factory problems, the roof with problems of liquefaction. I go four times that they try to fix but always has a different problem. The mechanics have been deteriorating. They put old screws to repair it, they do not put their original parts, to each place that I wear they put a different silicone in it, I lost my love for my car. The truth is that my car has the guarantee but they do not want it answer for my car, if they already realized that the car is not only repaired with silicone and patches. It is best to change the whole piece but Jeep has not returned the call. I think they are waiting for the warranty to end so that dissatisfied customers can not claiming for our rights. Its sad because I thought it was a good company.

I own a 2015 Renegade with 47k miles and it has been in the shop three times in the last 45 days. It is currently in the shop now going on 31 day and it is still not fixed. It is have a power and drive issues that they have pointed at electrical as the main issue. I have opened a case with Jeep Corp and they have not done anything to assist the dealership and the case manager David and his manager Samantha have done nothing but hang up on me and not give a ** about me the customer. I have made two payments for a car that I can’t even drive and they won’t give me a loaner for more than the first 10 days. I am screaming at the top of my lungs get off your ** and send or get the right person on the phone with the dealership to fix my Jeep. If anyone wants to get any further info and you are from Jeep call Xtreme Dodge in Jackson Michigan and they will know my case.

I bought a used 2007 Jeep Compass from a private party and a few moths later with only 47000 miles the transmission started making a whining noise. I brought it to a Dodge Chrysler dealer and they told me it needed a new transmission at a cost of $3840. I complained to the dealer and spoke with Chrysler customer service and they wouldnt help out with the cost. A transmission shouldnt fail in only 47,000 miles. Research shows lots of issues with the CVT transmission failing with the Jeep Compass. Dont buy a Jeep. They dont stand by their product.

My daughter was driving her 2016 Jeep Grand Cherokee along with moderate traffic in the left lane of a main road at a speed of 30 mph in a 25 mph area. It was dry with a temperature of about 60 degrees. When the light turned red at an intersection, my daughter applied the brakes to stop, but the car didnt stop. She resorted to slamming on the brakes 2 times and by the 3rd time she slammed the brakes her car crashed full force into the car in front of her pushing the car into the center turning lane. My daughters car then crashed into the next vehicle which was a box truck. Her airbags did not deploy. My daughter was trapped in her car, but did find a way to get out. I made arrangements for an inspector from Chrysler to go to the body shop to inspect the car to see what may have caused the brakes to malfunction and the airbags to not deploy. Within a few days of the inspection we received a letter from a Mr. ** from Chrysler. The letter was dated the day after the inspection stating that it wasnt a manufacturing responsibility and that all parts operated as designed. Something caused the brakes and airbags to malfunction even though Chrysler wont admit to it. If my daughter would have been going at a higher speed on the freeway, she would have been killed. Chrysler is not returning my phone calls, emails or my certified letter.

I have 2 accidents in the first month I have it. The worse car I ever bought. And the engine keeping give problems. Can you help? I almost kill myself and my kids. I broken all the windows, poor vision, engine, jerking stops.

I am 65 years old, and purchased a 2007 Jeep Liberty on June 12, 2014. I had no idea of the fuel tank installed behind the rear axle. Prior to purchase, I had done a CarFax report that revealed no recalls. Shortly thereafter I received a notice of recall on the trailer hitch and waited 9 months for the replacement hitch to be available and had it replaced at the Chrysler dealership. No one ever told me about the gas tank mounting behind the rear axle and that 75 people had been burnt to death in rear collisions. Now I am stuck with a vehicle I still owe $8000 on and no one wants to buy. It is sad that our National Highway Traffic Safety Administration and Chrysler dont care about our safety and that a band aid of a trailer hitch could protect lives from a fuel tank explosion in a rear end collision over 40 mph.

While driving down the freeway in the left lane, about to pass a tractor/trailer and another vehicle plus a tractor/trailer directly behind me, my 05 Jeep Liberty suddenly fully accelerated. As soon as I passed the T/T, I cut to the right and on to the shoulder of the road while breaking and turned off the key. Once my heart stopped racing, I turned the key to the on position and noticed a new warning light. The Electronic Throttle Control according to my owners manual. After about 5-10 minutes, I tried starting it again but it immediately started revving into the stratosphere, so I shut it off and called a tow truck. The next day, my husband went out and it started up fine but he isnt going to run it until its fixed.

The stalling turned out to be intended functionality. It is a feature of the economy mode designed to conserve fuel. This feature can be turned off, but I feel that it would be better as a selectable option and not default.The acceleration performance was improved via a transmission controller software update.

I have a 2016 Jeep Patriot that Ive owned for not even 2 years. On July 31st the engine blew up on me and I have contacted Jeep and was told even though my Jeep is barely over the warranty coverage....Im out $4000 on a new engine!!!! Im a disabled unemployed Iraq war veteran, but hey apparently Jeep doesnt care about the soldiers and veterans to even remotely make it right or do anything to help.... I shouldnt have to foot this bill for a new engine in such a new vehicle.... Absolutely garbage customer service and helpfulness in a persons time of need.... Dont waste your time with a vehicle that will blow up not even before its next oil change after the warranty expires.... Get you a vehicle with 100k mile warranty and actually be covered....

I have 2018 a Jeep Cherokee Latitude. Jeep kept cutting off sometimes when I would drive it. When oil gets low motor will shut off. It would stall when making turns. I looked for leaks and didnt find any leaks. I noticed the jeep burns at least 2-3 quarts of oil every 2,000 to 3,000 miles. I called Dealer and Chrysler Corp. They said the same thing. Now I have to fill up with oil between oil changes. Sad, This Jeep burns oil like a old car.

2005 Jeep Liberty 3.7L: Both rear windows fall down. The regulator goes out. I spoke to several mechanics. It happens all the time to 2005-2006 and 2007s. This is not a recall item on Jeep’s website. On Jeep forum, one consumer said Bad regulator, not a safety issue, so no recall.” If this is what Jeep/Chrysler told him/them, this is just wrong. Why would they put a lock on the rear window and a child safety lock on the rear door if not for safety? There are hundreds of forums with thousands of complaints about the Jeep rear window regulators. Jeep should have a recall notice for these vehicles. And if they will not repair, at least they should permanently fix so that they do not operate and just stay up.

I have never had as many issues with a brand new car as I have with used cars. All my previous cars I bought used can put well over 150,000 miles on them and never had any issues except regular maintenance. I decided to buy a brand new jeep and have only owned it 2 years. Nothing but issues, and no help when I take it in to get it fixed. I keep trying to tell them my transmission is slipping, but they keep telling me it’s just the computer. Definitely not... Jeep sucks as a manufacture and business. Horrible customer service.

So I have a 2012 Jeep Patriot that at 107,000 miles dropped the tranny. It had a 100,000 mile warranty. I brought it into Macdonald motors in Bridgton, ME at 87,000 miles because it was acting up. They told me it was the spark plugs, not the transmission. Its the junk CVT, so I changed the plugs thinking I just wasnt used to that style of tranny. Helped with the skipping but not the hesitation and dead spot on take offs. In June we were getting ready to head to Moosehead for vacation and it started getting worse. I drove it right over to them again and asked to have it looked at before we left in case I needed to leave it. They sent a guy out, he drove it and said it was fine. This was still during the warranty period. They never made a record of it. Less than 10,000 miles later it completely quits, failing every test they can do. At this point it is now out of warranty- amazing how that happens isnt it. Because it is over warranty and Macdonald motors doesnt show multiple complaints on it, I am stuck with the entire $4000 bill. There was obviously something wrong with it the whole time and Macdonald was avoiding the warranty, with jeep playing right along. Between me, my inlaws and my father we have bought 7 jeeps since 2000. There will not be another. I suggest everyone avoid Chrysler products, especially jeeps, and do not trust Macdonald motors. Your warranty means nothing.

My husband and I bought a 2017 Jeep Renegade Trailhawk the year it came out. Since then, weve had several issues pop up. One of the major issues is that the car is sluggish and wont accelerate fast enough. Theres an under-powered engine and a transmission thats clunky and seems to jump gears. For example: When the car slows down it jumps gears. I can foresee that this could be a major safety issue at some point.At about 20,000 miles or so, we had to bring the Jeep into the dealership to get fixed because the remote start wouldnt work properly, the paint was already chipping off of the Trailhawk emblem and the seatbelt wasnt installed properly and was clicking. Jeep had this car priced at around $30,000 with all of these issues. My husband and I wanted to trade in the Jeep and they were only going to offer a trade in amount of about $15,000. My father always said that a car is nothing but a pit to throw your money in. Some pits are a lot deeper (cough cough: JEEP!). And this one youre better off just passing by.

While out of town on a road trip, my car stalled on the interstate and cut completely off. The inside lights would not work and the dashboard lights began to flicker. It restarted and I was able to pull over at a gas station. Once stopped, a burnt smell and smoke began to come from the gearshift inside the vehicle. I was coming back from out of town and was 2 hours away from home. I was completely stranded with my family and was fortunate enough that the event we were at out of town had a charted bus and I was able to contact them and give us a ride home. Now, my car is 2 hours away from home and I am going to have to pay to get it towed to a dealership. This is completely and utterly dangerous! I looked up my symptoms and I have seen hundreds of complaints of the exact same things happening but no resolution from Chrysler or the dealerships. Consumers should not have to be responsible for manufacture’s defaults. At this point with the hundreds of complaints about the same issue, it is a default!

I write to you with deep dissatisfaction caused by my first impression of your service levels. I bought my car couple of months ago mid of December from your show room in Riyadh Dabbab Street. The first time I drove it, I noticed that the Forward Collision Warning was indicating that its not functioning in the computer screen located in the dashboard. The sales representative informed me that this might be a small programming issue that could be solved by visiting the servicing center in Khurais Street. During the first week of driving the car, I found out that the car also flags unnecessary breaking alarms on the computer screen. Also, the cruise control function gets disengaged within seconds of operation and driving.I visited your servicing center and a check was made where they found there is a defect in couple of parts that needed to be changed for the Radar and the Cruise Control functions to work. I was informed that the parts will be requested and in two weeks the parts will arrive and I will be contacted to bring my car to replace the parts and fix those two issues for both functions to operate.The fact that this was my first experience with a new car that had been bought and is considered the top of the Jeep Brand line was very disappointing. Usually, manufacturing defects surface within the first thousands of kilometers drive. In my case, it was the first seconds of driving the car out of the show room. However it gets worse...Although I was promised that I will receive a call in two weeks time, which never happened, I visited the servicing center for the second time approximately two weeks after not getting any update or the promised call. I was told that there is another part that still pending and needs to be ordered. I was requested to wait for another month. I expressed my dissatisfaction, knowing that such type of parts would not need more than two weeks to be ordered from the factory in the US if needed . I also suggested to the service manager to use DHL services and charge me the delivery fees if its not within the UMC policy to request parts through international couriers. Two weeks is usually the normal experience with my other car parts ordering process where unavailable parts in the region would take maximum 15 days to be ordered from the factory. I was told that I could take my car back home and I will be called again when the second part will arrive. From my previous experience and the bad first impression I encountered, I refused and preferred leaving it to be serviced for other issues believing that the main old issue will be sorted as per my expectation.Two weeks now and my car still held with your servicing center without any update from your side. Today, I called your servicing center following up on the issues raised and again, I could not get any expectation or feedback as when the parts will arrive, replaced and my car can be delivered as I was expecting (fully functional) when I first bought it.I would kindly request you to review the circumstances of this compliant and find a reasonable solution that will insure a proper management of your customers expectations is a key deliverable to promote the well known and respected Jeep Brand. Thanks and I look forward to hearing from you soon.

Sunday my Jeep 2019 Compass 13,000 miles wouldn’t start because of “software malfunction.” Got roadside assistance Monday morning to get it towed from a shopping center the car stopped at to dealer. Next day they gave me the car saying it’s fixed. Next morning same thing happened. I was in school so I arranged the car to get towed from my school. No one came for an hour so I called back and roadside said it was no records of it. I created another request of roadside around noon. They promised to pick it up within 60 min. At 7pm I called the dealer to see if it was dropped off and they had no record of it. I called back roadside assistance and the pick up was cancelled. No one called or texted to let me know. Then they said sorry. They arranged for my towing. It will be there in 60min.It’s 8pm. I still don’t know if my car has been picked up, towed, stolen (because they tell you to leave the keys inside the car). God knows what would happen. There you have it, Jeep Warranty roadside assistance. It’s been 8hrs and I have no idea what’s going on with my car. I could have been stranded on the side of the road with a baby and they wouldn’t know I need help. Seriously baffled at how a huge multimillion dollar company has such third-rate unacceptable customer service and emergency response team.. Mind you that is a warranty issue. NEVER BUYING A CHRYSLER IF ITS THE LAST CAR STANDING.

I bought my jeep in August 2014. I first had problems with it September 26, 2014 with the transmission. The dealer fixed the issue and said things were fine. On November 8th, the lights came on and it wouldnt drive. Had to have it towed again. I stated I did not want this car. The dealership stated they talked to Chrysler and they would not do anything. On December 29, 2014, I was driving the engine and another light came on and the car hardly moved and would not go into reverse. The car is at the dealership and I am waiting to hear if Chrysler will now admit it is a lemon. The car appears to have problems every 2,000 to 2,500 each time. I am extremely disappointed and upset with Chrysler. I owned a Jeep Compass from 2011 to 2014 and had no problems.

I love my little Jeep Liberty. I live in an area where there is a lot of snow in winter and the hills are very steep. It is such a trooper, making it up and down those roads!

My Grand Cherokee is one of the best vehicles Ive had. The seats could be a lot better far as comfort and the replacement parts are expensive. But I like the design of the whole car in general. My Jeep has been great. Just keep up the maintenance on your vehicle.