Types
Brands
- Acura
- Afeela
- Alfa Romeo
- Alligator
- Apollo Automobil
- Aprilia
- Arch
- Arctic Cat
- Aston Martin
- Audi
- Bentley
- BMW
- Bollinger
- Boss Hoss
- Buell
- Bugatti
- Buick
- Cadillac
- CanAm
- Caterham
- Chevrolet
- Chrysler
- Citroen
- Cleveland CycleWerks
- Curtiss
- Dacia
- Dodge
- Ducati
- Ferrari
- Fiat
- Fisker
- Ford
- General Motors
- Genesis
- GMC
- Harley Davidson
- Honda
- Husqvarna
- Hyundai
- Indian
- Ineos
- Infiniti
- Jaguar
- Janus
- Jeep
- Karma
- Kawasaki
- Kia
- Koenigsegg
- KTM
- Lamborghini
- Land Rover
- Lexus
- Lightning
- Lincoln
- Lordstown
- Lotus
- Lucid Motors
- Maserati
- Mazda
- McLaren
- Mercedes
- Mercury
- MG
- Mini Cooper
- Mitsubishi
- Moto Guzzi
- MTT
- Nikola
- NIO
- Nissan
- Pagani
- Peugeot
- Piaggio
- Polaris
- Polestar
- Pontiac
- Porsche
- Ram
- Renault
- Rimac
- Rivian
- Rokon
- RollsRoyce
- Royal Enfield
- Saab
- Saturn
- Scion
- SEAT
- Ski-Doo
- Skoda
- Smart
- Spyker
- Subaru
- Suzuki
- Tesla
- Toyota
- Triumph
- Vauxhall
- Vespa
- VinFast
- Volkswagen
- Volvo
- Yamaha
- Z Electric Vehicle
- Zero Motorcycles
Article Categories
- Acura News
- Alfa Romeo News
- Aston Martin News
- Audi News
- Bentley News
- BMW News
- Buick News
- Cadillac News
- Car News
- Chevrolet News
- Chrysler News
- Dodge News
- Fiat News
- Ford News
- GMC News
- Honda News
- Hyundai News
- Infiniti News
- Jaguar News
- Jeep News
- Kia News
- Lexus News
- Lincoln News
- Mazda News
- Mercedes News
- Nissan News
- Porsche News
- Subaru News
- Tesla News
- Tips and Tricks
- Toyota News
- Volkswagen News
- Volvo News
More Articles
Jeep Automobile Model 2018 Jeep Wrangler
2018 Jeep Wrangler
The 2018 Jeep Wrangler is part of the Wrangler's JK generation, which was produced from 2007 to 2018. Known for its rugged off-road capabilities and iconic design, the Wrangler remains a popular choice among enthusiasts who enjoy outdoor adventures. Here's an overview of the 2018 Jeep Wrangler:
Body Styles and Trims: The 2018 Jeep Wrangler was available in two primary body styles: the two-door Wrangler and the four-door Wrangler Unlimited. Each body style offered various trim levels, including Sport, Sport S, Sahara, and Rubicon, with increasing levels of features and capabilities.
Engine Options: The 2018 Wrangler came with a 3.6-liter V6 engine as the standard powertrain. It produced 285 horsepower and 260 lb-ft of torque. A 6-speed manual transmission was standard, with an optional 5-speed automatic transmission available.
Four-Wheel Drive: Four-wheel drive (4WD) was standard on all 2018 Wrangler models. The Wrangler is renowned for its off-road capabilities, including features like a part-time 4WD system, high and low-range gearing, and solid front and rear axles.
Off-Road Features: The Wrangler Rubicon trim was specifically designed for off-road enthusiasts. It included heavy-duty axles, locking front and rear differentials, rock rails, and off-road tires. All Wrangler models had impressive ground clearance and approach/departure angles, making them highly capable off the pavement.
Removable Components: The Wrangler is known for its removable features, including the top and doors. Depending on the trim level and options, you could have a hardtop or a soft top, both of which were removable. The doors were also removable, offering an open-air driving experience.
Interior: The 2018 Wrangler featured a functional and rugged interior design with easy-to-clean surfaces. Higher trim levels included modern features such as touchscreen infotainment systems, navigation, and leather upholstery. However, the focus was on durability and utility.
Safety: While the Wrangler excelled off-road, its safety features were less advanced compared to many other vehicles in its class. Standard safety equipment included front airbags and stability control, but advanced driver assistance features like adaptive cruise control and blind-spot monitoring were not widely available.
Fuel Efficiency: The Wrangler's fuel efficiency was relatively modest, with estimates typically ranging from 17 to 21 miles per gallon (MPG) in combined city and highway driving, depending on the configuration and driving conditions.
Resale Value: Jeep Wranglers, in general, tend to hold their value well on the used market, thanks to their enduring popularity and strong off-road reputation.
Iconic Design: The 2018 Jeep Wrangler retained the classic, boxy design that has made it an icon in the SUV world. Its design lineage can be traced back to the original Willys Jeep used during World War II.
The 2018 Jeep Wrangler was a versatile and capable vehicle, equally suited for daily commuting and off-road adventures. It appealed to those who appreciated its unique character, iconic design, and rugged capabilities. When considering a used Wrangler, it's essential to inspect its maintenance history and confirm that it has not been subjected to excessive off-road abuse.
Manufacturer: Jeep
MODEL: 2018 Jeep Wrangler
MSRP: $31590.00 USD
Related Error Code Pages:
Jeep Automobile Error Codes,
Related Troubleshooting Pages:
Jeep Automobile Troubleshooting,
Related Repair Pages:
Jeep Automobile Repairs,
Related Parts Pages:
Jeep Automobile Parts,
Jeep Automobile Model 2018 Jeep Wrangler
The 4-year-old 2008 Jeep Commander has rust and two big spots on the hood. The dealership in CT wont fix it as it’s not under warranty. So, if you expect your paint to last more than 4 years, you may want to look at other cars.
I bought a 2004 Jeep Liberty (used) with 30,000 miles on it. The first year, I had to replace the transfer case. Next came the PCM computer, not counting the endless times I had to replace so many sensors. I live in the city where these jeeps are built. I will never buy another Chrysler product.
I am very disappointed in my purchase of a 2004 Jeep Liberty. After only 9 months, the engine and transmission went completely out. First, I had seals on the crankshaft start leaking and lots of noises from the tranny. Then all at once, the Jeep stopped working. I had it towed to a Jeep dealer here in Salt Lake City, and I was told it would cost me $4600.00 to have it repaired. Now, I read on Consumers Report that the Jeep Liberty is a death trap. From all the complaints, I think we should all get together and file a class action lawsuit against Jeep/Chrysler and get our monies back.
I have not had an accident and nobody has hit me. I have a 2003 Jeep Liberty and the airbag light has come on for the drivers side. This is a safety factor of the vehicle. And I would like to know why it is not a recall. Please email me and let me know. I dont think it is fair to make me pay for this to be repaired. Thank you.Jane **
My 2006 Jeep Liberty rear window regulators have been replaced four times. We do not even use the rear windows so there is no reason for them to just drop while driving. Jeep will not do anything about this, and as I am seeing, this is a common problem.
Currently, new power train motor mount, car is stalling and stops. Chrysler changed my dealership. Antwerpen treated me poorly and sold a defective vehicle with rust and all. Currently, the car is at Tate in MD. All Im asking for is an extended warranty. Many more parts have been changed. The trouble is that the dealership cant duplicate problems. They have to use on star. Even then, I was told by Mr. ** that they cant duplicate problem. I have an extended history of service with the vehicle. It requires its own file box. I need assistance in order to obtain an extended warranty.
Daughter was in an accident where she said that she gave the Liberty a little gas and it jumped forward. She rear ended a Saturn. She hadnt driven the vehicle much since she was only 16 at the time and I put it off as inexperience. We had a gas cap error appear on the information center and after 2 trips to the dealership, they found out that a hose had a hole worn into it by the wiring loom. I sealed the hole temporarily and cleared the error code. I noticed that when I revved the engine and held at a constant RPM of 2000, it would rev to 3000 RPM and fall to 1000 RPM without any fluctuation of pressure on the gas pedal. When I revved it to 2000 RPM, again it went back up to 3000 and I removed my foot... it did not quit revving. I turned the Liberty off and took the seal off the hose. Same revving pattern. Took to Landers McLarty in Bessemer and the service manager is now aware of the issue. STAR(?) ticket is to be opened with Chrysler.
Its hard to explain it all but in a nutshell -- Jeep doesnt stand behind their product and their customer service is a disservice. In June 2018, my Liberty roof got stuck open. The local dealer was helpful in getting the roof closed but said the part to repair it was back ordered 48 weeks. When the roof started to leak a bit more, I called Jeep/Chrysler to find a solution. OMG. Useless people and baloney answers. The part is in manufacturing. I said, Good. How many are you shipping next week? IDK. How many Jeeps did you produce with a sky slider roof? IDK. A case manager will call you back. Oh that is not my dealership.They should be ashamed of themselves to not support a car that is only 8 yrs old and allow the interior to ruined by the rain and not offer a viable solution to protect your investment. I WILL NEVER RECOMMEND A JEEP PRODUCT AGAIN and I have had several. Buy a TOYOTA!!! or Hyundai --my second car is GREAT!
If I can save even ONE person from throwing their money away on a Jeep Renegade Sport, that’s great! I have this car under lease. In 2.5 years it has required: a new computer, new AC, new transmission and the thingy that helps with a flat tire does not work, so I had to buy a spare. A conservative estimate of the work needed is about $10,000. I had to cover $2,000 of it myself. Never ever not ever would I recommend anyone buy a Jeep.
The transmission on my 2015 has been recalled. It takes attention to shifting and does not have a positive feel for which gear it goes into. I have driven a new Jeep every 2 yrs. and have been happy in the past. I hate the new electronic controlled 9 gear shift mechanism. Before Fiat got involved the Jeeps were great.
I purchased my Jeep Grand Cherokee Eco GC Diesel in September 2014 and since then I have had multiple issues. Check Engine light constantly goes on and they say it needs to be updated when serviced... Well service doesnt do this regularly. Filled up my DEF with the same stuff I always fill it up with and all of a sudden when driving home it states Incorrect DEF fluid. See dealership. Then all my lights start to flash and I get a message that says Engine will NOT restart in 175 KM. Well its Sunday and no freaking dealership service department is open. Not impressed!! When you buy a $60,000 new vehicle it should not have issues like this. Camrose and Sherwood Park dealerships: When I bought from Camrose dealership they never even told me it needed DEF so just about ran out. Also when I asked if I could get the oil changed anywhere they said yes... Well guess what? You cant. You can only get it changed at a dealership as they do not sell the filters to anyone BUT the dealerships. Took it into Sherwood Park dealership to get it serviced and have the updates done and guess what? They charged me an outrageous to get the oil change and then never even did the updates. Asked them to do the updates and they said I would have to book an appointment with the service department. When I went to book an appointment they didnt even know what I was wanting when asking for them to update the computer system. Thirdly Asked them to clear the check engine light so I could at least use my command start and the Techs there didnt even know how to do this. Super frustrated with my Jeep and both dealerships.
While driving my two young children, my 2010 Jeep Commander has been stalling while driving. The car completely shut down without warning. I have been working with the service department but they cant seem to repair it. Instead of making sure that I am safe, they continue to replace parts without knowing if it will fix the problem. It is very scary when this happens and Im afraid for my life and my children.
First of all, I want to say that up until this last purchase, I have been a loyal Chrysler customer since the 60s and have purchased about 10 of their vehicles including this 2011 Jeep. My wife and I traded our 2001 Durango 4x4 for the Jeep to be able to continue occasionally exploring back country areas in the Carolinas and Tennessee with the option of a removable soft top. Everybody knows that Jeeps are supposed to be Trail Rated, yet they sell a vehicle that if used off road (just gravel roads) that it will burn up the transmission due to excessive fluid heat. If we did extreme off-roading (mud bogging or rock climbing) like you see Jeeps doing on TV, I might accept having to install additional equipment. Im told by Jeep Customer Service that if I want to use my vehicle this way, I have to pay for installation of an additional transmission cooler. Why didnt the Engineers incorporate that into the vehicle in the first place? I understand they reconfigured the standard cooler into the A/C condenser vs. the Radiator. Did they Trail Test it? Are they willing to lose loyal customers over a couple hundred dollar part? They do install the factory cooler if you get the tow package, but I didnt plan to tow anything with my Jeep so it didnt concern me that the one I bought wasnt equipped with this package. Since Ive dealt with this particular dealership for over 20 years, Ive called and asked for the owner to respond by phone to see if he is more honorable than Chrysler.
I liked this car (Jeep Liberty 2012) more the first year than I do now. I bought it in 2013 for 17,000. I have it serviced every year and this year it cost me over 700 because the brakes were worn. I dont like the steering. But I have arthritis, so that may be the reason why its hard for me. I plan on trading it in this spring.
I have had my 2013 Jeep Patriot for almost 5 years now. I like this car because it gets good gas mileage, it has a satellite radio, heated seats, heated mirrors and radio controls on the steering wheel. Also it has a sunroof that I enjoy a lot. I like almost everything about my Jeep Patriot. The only thing I dislike a little is that it is a bit hard to tell how close you are getting to objects. But other than that, it has been a very reliable vehicle and all I have had to do is have it serviced.
The stalling turned out to be intended functionality. It is a feature of the economy mode designed to conserve fuel. This feature can be turned off, but I feel that it would be better as a selectable option and not default.The acceleration performance was improved via a transmission controller software update.
I engaged the 4 wheel drive on my 05 Jeep Liberty Sport edition, which is an automatic, and now, while in 2 Hi, the Part Time indicator light is on, albeit the vehicle is obviously in 2 wheel drive, I can tell it is no longer in 4 Hi or 4 Lo. And when I engage 4 Hi or 4 Lo, the indicator turns off. Any ideas what the issue might be? Is it the Powertrain Control Module? Is it the Transfer Case Position Sensor, or harness? And can I work on it from underneath the vehicle? I have done my research both locally and online, and I have found multiple forums with patrons posing the same problem I have.
My wife went to an automated car wash. When the wash was done, she put the Jeep in drive and the vehicle took off on its own. She could not get the Jeep to slow down at all. Using all her force on the brake, she could not slow the vehicle down. She ended up flipping the Jeep several times, totaling the vehicle. Thank God there were no pedestrians or other vehicles involved. She was lucky that she was not killed. She has several broken ribs and lacerations and was badly bruised. She’s never been in such pain. I think that Chrysler needs to look at this situation very closely. It also seems that the government should be stepping in also seeing how many of these incidents have now happened. Could someone please help us with this on whom to contact about this?
The problem began initially in 4/2010 when the vehicle had 53,165 miles on it and the engine would idle roughly, the ESP/BAS indicator would come on, the check engine light would come on, and the traction assist indicator would all come on at the same time. As soon as all the indicators would light, the car would handle poorly, not shift properly, and at times simply stall out on the highway. I brought the car to my local Jeep dealership and upon inspection, they found that the intake manifold had melted and come apart; thus, it needed to be replaced at a cost of $485, which was fine considering the car overall had not given me many major problems. So, I proceeded to have the work done. A couple of weeks ago, the same problems began happening again (the engine would idle roughly, the ESP/BAS indicator would come on, the check engine light would come on, and the traction assist indicator would all come on at the same time), so I brought the car back to the same dealership. Upon inspection, they found that once again, the intake manifold had melted and come apart, thus it needed to be replaced at a cost this time of $685. Mind you, the car now has 96,057 miles. My main concern is that the intake manifold lasted only 42,901 miles and had to be replaced once again. I voiced my concerns to my service advisor and he stated that the first time the upper manifold had gone bad and that this time the lower manifold had gone bad. That may very well be the case but if you look at the invoices, the part numbers are exactly the same (53032774AA). I understand that the dealership can only do so much, so I am now appealing to you as it seems that the intake manifold for my 2006 Jeep Commander has a factory defect as it literally melts and begins to come apart especially with the extremely hot weather in South Florida every 40,000 miles or so.I wrote a letter to Chrysler and received an email asking me to call their customer assistance center. I called and was basically told that there was nothing they could do. I asked to speak to a manager and Daniel refused to let me do so saying that he had the final decision on my claim. Needless to say, I am getting rid of this crappy car and I will never spend my money on a Jeep again as they do not stand behind their product as some of their foreign competitors do.
I bought this car 3 months ago and right now has 435 miles. I notice that everytime I turn on the ac this smells like rotten. Took it to the dealer and they replaced the cabin filter but did not work. They told me they couldnt find anything else. Jajajaja paying for a car that smell like **.... This is frustrating.
I am a corporate manager for a global company in Austin, Texas and am embarrassed in front of my colleagues to have purchased a Jeep. I am extremely disappointed in my much anticipated custom ordered 2011 Jeep Sahara 4D 4x4, VIN: BL611285, purchased/picked up on May 13, 2011.I have purchased a Lemon and am extremely disappointed and embarrassed with all the issues I am experiencing with this Jeep. It has left me stranded multiple times, where Ive had to pull over and wait on the side of the road. Twice it had to be towed, the farthest has been 150 miles away from my residency. This has affected my life and interrupted my work schedule several times.On August 15, on multiple times, Jeep had to be towed to dealership due to loss of communication with computer. Repaired on August 10. On August 2, the second time the Jeep went to dealership due to loss of communication with computer. Hot oil and warning lights caused me to pull over, then Jeep would not start. Work was performed on Aug. 10, re-flash computer. On July 14, 62 days from purchase date, I brought the Jeep to shop for miscellaneous issues and concern on rough engine start. On June 23, 41 days from purchase date, warning lights flashed on. During this time, I saw hot oil flashing pulled over and called towing. Work was performed (replaced wind module sensor--this seemed to address warning light issues).I am frustrated beyond belief that I am now considering following the recommendation of my Lemon Law lawyer, in addition to reporting my experiences with the BBB, plus publicize to numerous colleagues, family and friends on why they should not purchase a Jeep from Chrysler.I purchased the Jeep upon recommendation from family members who also recommended Jeeps to several friends, some actually purchasing from Chrysler. Im done and no longer have patience to waste valuable time on a vehicle that Im literally afraid it will leave me stranded.
The Jeep is sturdy, strong, reliable and handles very well. It is comfortable to ride in, hauls my pets and Craigslist finds - and when washed is beautiful and elegant. A win win all around. I enjoy the little things like heated seats, back window wiper, easy-to-pull down back seats and durable leather interior. It is three years old so it is relatively modern in style but it is sleek and gets the job done!
I have a 2008 Jeep had 53,000 miles problems after problems after problems - front ABS brakes, speed sensors crank sensor, CV boots front problems, inside parts!!! The dealer they have, helped in any way they can!! My advice do not buy a Jeep Patriot!!! To me its a safe jeep!! BEWARE!!!
I purchased my Sahara in Dec 2018. It was the first 2019 on the lot. I started having issues with my middle console latch. It was replaced until it broke again and I had to wait for Jeep to make a new part. Then I started having issues with my seat. The worse part comes March 2019 when I started to experience death wobble. Violent shaking of steering and the front end goes crazy after you hit any imperfection. This is on a stock vehicle.They put a steering damper on it. Was told this is a band aid fix but I figured for the motor trend suv of the year the dealer knows what they are doing. Nope. Having the same issue. This time going 70 mph on the highway with my kids in the car. Almost had an accident. What does Jeep wanna do? Put another steering damper on it. They refuse to buy the car back so I’m stuck with a $50k car I can’t drive over 45 mph. Please please don’t purchase these cars. The FCA only will throw a band aid at it if they are threatened with a lawsuit.
I am writing seeking help. I have failed to receive any acceptable resolution to my problem. Please see below my submission to the NHTSA. Please contact me at any time so we can reach a quick and mutual resolution.The rear window regulators in the 06 Jeep Liberty are failing at an alarming rate. Ours has had both break once and the drives side twice now. I have contacted Jeep with my frustrations with zero help. There are countless claims online, with friends, acquaintances, and even my local jeep dealer (Easton, MD) that all support that this is not an isolated issue.I have again been told that there will be no recall because this is not a safety issue. I disagree strongly! When driving down the highway and the window regulator fails, the window drops. What happens if there is something leaning up against the window, a child in that seat, a pet? The risks are huge to the safety of the vehicle occupants and others on the road should something fall out.The other thing that is very alarming is that everything is beginning to present itself at a similar time for the vehicles showing signs of the problem. Jeep claims it is due to plastic parts failing due to not enough use? This makes no sense. The rear window has no support and falls inside the window. It is currently held up with packing tape.To support my claim that this is an issue affecting a large number of people and clearly not an isolated issue, please see the web sites listed below.
I had an accident on 1/4/12 where I hit another vehicle going 35 mph. My vehicle was imbedded in the back end of the vehicle I hit. My air bags didnt go off and I was told that it was due to the deceleration of the vehicle. I never even had a chance to hit the breaks. The man I spoke with at Chrylser was rude and condescending. I would like to think that if I buy a vehicle with air bags that they would work if I needed them. I do not feel the least bit safe with the thought of having to drive around in this vehicle especially with my children.
I recently purchased a used 2007 Jeep Commander with a 5.7L HEMI engine. Before I bought the Jeep, I took it to a Jeep dealership and paid $150 to have a full inspection done. They passed the Jeep so I bought it two weeks ago. In the last two weeks, the Jeep has stalled three times whilst in motion! Last night, it stalled going 75mph on the freeway with kids in the car! This is just not safe! I called the NHTSA and they opened a case for me, but thats all they did for me. I called Jeep Customer Care, and they just told me I need to take it to a dealer and pay to have them diagnose it. I said, I just paid $150 for that. But no, they want me to pay a new fee for a new test. If you look online, this is obviously a very dangerous and very common problem with Jeep Commanders. (I wish I knew before I bought it.) How can Jeep get away with not recalling all of them? How can only certain years be eligible for recall? This is very unsafe. What will it take before Jeep takes action? A death? Im at a loss. I dont know what to do.
I bought a used 2007 Jeep Compass from a private party and a few moths later with only 47000 miles the transmission started making a whining noise. I brought it to a Dodge Chrysler dealer and they told me it needed a new transmission at a cost of $3840. I complained to the dealer and spoke with Chrysler customer service and they wouldnt help out with the cost. A transmission shouldnt fail in only 47,000 miles. Research shows lots of issues with the CVT transmission failing with the Jeep Compass. Dont buy a Jeep. They dont stand by their product.
I bought a new 2018 Jeep Renegade. At three months/4,200 miles it kept stalling out. I called the dealership for suggestions. They stated that I needed to check my oil level. I was very confused by that being a new vehicle. It was over 5 quarts low!! No check engine or oil lights ever came on at any time! How is that possible?! How long have I been driving without oil in my engine? After some online research, I am seeing this has been a big issue with this model with no recalls. NOT ACCEPTABLE!! Buyers beware!!!
My 2009 Jeep Patriot stalls out in traffic. Sometimes at a stop, sometimes on the freeway at 60mph. In July 2011, I drove this Patriot, which I have had complete confidence in since my purchase two years previous, to Los Angeles. While there, the Jeep stalled out and I was unable to start it again. I had it towed to the Chrysler dealership in Glendale. The gentleman who helped me in the service department got my Jeep in and repaired in mere hours. Originally they charged me $100 deductible against the warranty I purchased when I got the car. That same afternoon, the dealer called and said that charge had been a mistake and that they would be sending me a check, which they did.Less than two weeks later, however, I was in San Diego and the Patriot started stalling on me again. Rather than have it towed I was able to drive it into the dealer, though it stalled multiple times on the way. They had the car for three days and in the end, replaced the computer. They charged me the $100 deductible again, which I was fine with since the last dealer was reimbursing me. The Patriot drove fine for a few more weeks, all the way back to my home in Texas where it ended up parked for about two weeks without being driven. Then, when I was going to drive it, it wouldnt start. It seemed to be the exact same issue. In Texas I had it towed to the original dealer Id purchased it from - Lone Star Chrysler in Cleburne. Their service department, knowing that I was soon to depart for California again for school, was attentive and though they admitted that they couldnt get the Patriot to do the same thing, they said theyd narrowed it down to two things - one being the ignition (I remember this because I had to bring my second key to them for programming). They also charged me the $100 deductible against my warranty.Two weeks later Im back in San Diego where I am attending ministry school. The Patriot stalled out on me one evening on the way back to neighboring El Cajon, where I am living. The next day I was able to drive it into San Diego proper and to class. That afternoon I dropped it back to Midway Chrysler - the dealership that had worked on the Patriot previously. Midway Chrysler had the Patriot for two weeks, leaving me without a vehicle. They have repaired the Patriot but have wanted me to pay the $100 deductible before picking it up, which I am both economically unable to do and ethically just not comfortable doing.How long will Chrysler steal the warranty deductible from me for a problem on their car that they made? This car is an accident waiting to happen - a deathtrap. Stalling in the road can and will eventually lead to an accident that will not only inconvenience people but could possibly take someones life. Ive called the Chrysler warranty number. They have told me to continue working with the dealer. I called the dealer in Texas and they originally said that if I could get the car back to Texas that they would buy the Patriot back. Id be willing to do that at the risk of having to drive the car another 1,500 miles, but after a weekend they changed their mind. Lone Star Chrysler in Cleburne, Texas did not want to buy back the Patriot, nor have they had any interest in helping me.
I was on my first trip to enjoy the fall color on my jeep which at that point had 20k miles on it and found a good spot of highway and felt like using the cruise for the first at a 65 mph speed limit road. When I set it at 65 mph, it was driving smoothly then suddenly it accelerated with a sudden boost of power and picked up speed. I was amazed and intimidated, had to immediately get the car off cruise as it went as high as 70 mph. I have called the dealer and asked him a lot of time after being put on hold for minutes to be told that it was just a one time occurrence and will not happen. I am not satisfied with the explanation that I got and have decided never to use the cruise control again and would advice the same to all traveling with family.
Radio and screen went out. Went to dealer repairs radio. Went blank next day. Put new radio in Los lugs heated seated steering wheel back up camera auto climate control. I am demanding a new jeep.
Bought new 2014 Jeep Patriot. This vehicle was operated according to break in options in Jeep manual. The check engine light came on at 800 mi. Jeep was taken to dealer and light turned off. Mechanic stated that there was a BULLETIN? I left with the Jeep. Again at approx. 1500 mi. check engine light came on. Jeep was taken to dealer and light was turned off. The explanation was they had no idea what was causing the problem. A Chrysler REP he said? was at the dealer and told me the engineers were working on the problem? I told them I bought the new car for peace of mind not for worse problems than I had. The REP told me to drive it and dont worry. I am 66 YOA, have had heart surgery and need a vehicle that wont strand me or cause me undue stress. I decided to purchase a different 2014 Patriot. I asked the Jeep customer service for help and was blown off after several contacts. I was told that We fix problems, not help people buy new cars. The personnel at Jeep lied to me several times and played games with my complaint. I was referred to three different case mgrs. All I asked was for help with Tax and registration fees that I had paid twice in less than a month. I intend to somehow find a contact for someone in management. These people are on a pedestal and are hard to contact. This attempt at peace of mind has cost me thousands. I need HELP.
JEEP PATRIOT 2008 many suspension problem control arm tie rod, turn signal blinking fast and return to normal. It does this in wet or very damp periods, just received a notes for from FCA front and rear crossmember for certain 2008 -2012 Dodge Caliber Jeep Compass and Patriot for severely corroded P.S Be very vigilant with having your windshield change. Make sure that they dont damage the paint like they did to me and I have a rust problem.
I bought a 2012 Jeep Liberty Latitude on 8/13/12. My sales experience was great, I must admit; however, I have had this vehicle 3 weeks and have had it in the shop 3 times for the same issue! They did nothing the first time, cleared the codes, told me to bring it back if it happened again and they would fix the problem. This is after being there for 4 hours. 2 days later I have the same issue. I took it back to the shop and 6 hours later I am told they still are not sure why it is happening after they put 25-plus miles on it test driving it and said they rotated the tires and need to see if I am having a control module issue or a TPMS issue. They said to bring it back if it happens again. Two days later, it happened again and so today I dropped it off at about 9 am. At around 4 pm, I get a phone call that they need to keep it overnight and they will set me up with a rental. They cannot find the control module they are looking for. It’s not where the book says it is. Now, I am really aggravated. I bought a brand new vehicle so I would not have these problems and yet in 3 weeks they have had the vehicle 3 different times and now overnight! I’m calling to complain to Jeep. I’m not sure it will do me any good; however, I believe this will fall under the Virginia lemon law.
The Jeep Compass has proved to be good. I have not had any issues with the make or model of the car. The crossover style is good for my current lifestyle and needs. The seats fold in to create extra space for moving or transporting large items. It also allows me to have space and to feel safer on the road because of the size. I dislike the radio that it came with initially. However a new one could be installed easily enough with the proper tools. I also dislike the handles on the backseat doors as they are a little hard to open.
2009 Jeep Patriot - Stalling issues, mechanics dont know and cant fix because there is no warning lights, the Jeep is dangerous to drive, too many others complaining of the same thing. Chrysler doesnt seem take care about putting peoples lives at risk.
Jeep has always been a reliable brand and I love my Renegade. The interior is super roomy and very comfortable. This model also includes a fair amount of cargo space. The only features missing from this particular model are no hatchback and its lack of a cargo hitch. Itd be quite useful to be able to haul a small trailer if need be, as we have motorcycles that sometimes need hauled. But other than that, the safety features are great. As a parent, it makes me much more confident knowing my daughter is the safest she can be. The Jeep Renegade drives very smooth and its a comfort to know that when the weather turns snowy, that 4-wheel drive can save you.
We were stopped at a red light when my 1999 Jeep took off by itself. Even with both feet trying to hold the breaks we still ended up going thru the intersection. Very scary. Then about 20 minutes later on interstate the Jeep slowed itself down to 30 mph when we were originally traveling at 75 mph.
I was sent a recall notice July 2014 regarding the ignition switch but was also told the part was not available to fix the problem. Several months passed and I contacted Jeep and was told again...well let you know when the part is available. Its now 8 months later and STILL the part is not available. Meanwhile, I have to drive with no key ring (which has caused me to lose the key several times), and the real issue is that it could cause an accident. Why cant a million dollar corporation such as chrysler fix a defect that their company is responsible for and could cause an accident and loss of life? I could understand waiting a month or two for the part, but 8 months and still no idea when the part will be available is just wrong and totally unacceptable.
I am experiencing an engine stall problem. I bought the car (Jeep Commander) in the UK for 136 thousand. A similar car has been recalled in the US, but nothing is being done in the UK. I dont know where to complain, and I think it is a manufacturers fault.
I bought the Jeep in 2012 and it has been back to dealership more than 17 times. I have tried and DID everything I could. I cant enjoy my Jeep at all.
I have never had as many issues with a brand new car as I have with used cars. All my previous cars I bought used can put well over 150,000 miles on them and never had any issues except regular maintenance. I decided to buy a brand new jeep and have only owned it 2 years. Nothing but issues, and no help when I take it in to get it fixed. I keep trying to tell them my transmission is slipping, but they keep telling me it’s just the computer. Definitely not... Jeep sucks as a manufacture and business. Horrible customer service.
Ive now owned five Jeeps. Two Grand Cherokees and three Wranglers (two JK models and one JL model). While Ive had a hiccup or two, Jeep has been great about making things right and the vehicles have been reliable. The reliability and versatility have kept me a loyal Jeep customer. Recently, and unfortunately, we were the victims of an F-250 Super Duty red light running hit-and-run driver that hit us and ran totaling the vehicle with only 4980 miles. Me, my wife, daughter, and son, all walked away the kids with zero injuries and my wife and I with minimal airbag related injuries. To say I am thankful is an understatement. Im so bummed that I lost so much of what I invested in my Jeep and am having trouble finding a replacement, but at the end of the day, we all walked away from a collision that had we been in a smaller vehicle, there would have likely been severe injuries or even death. Thank you Jeep!
The a/c stopped working in my 12-year old Jeep. My regular mechanic couldnt figure out what the problem was, and suggested I go to a Jeep dealer who might be able to figure it out. I went to Manfredi. The staff acts like they are doing you a favor by letting you pay them a lot of money to not fix your car. Terrible customer service. They rush you in to a service rep who doesnt even bother to make eye contact. Theyll tell you they are going to call you with an estimate. Dont expect to hear from them. You have to chase them down and then they act like you are a nuisance for bothering them. They replaced the accumulator for $700 and the a/c worked for four hours. I returned the car to them on Monday, and it took them 5 days to figure out the problem was a leak in the evaporator, which they conveniently blamed on my original mechanic. They said they would fix it but it would be at least four hours labor (at $99 p/h) plus parts. Rather than put any more money into the old car, I told them I would pass on it. I now have a new accumulator that I didnt need and the a/c is still not working. No one could explain why the evaporator leak didnt show up in their original diagnostic.I thought about fighting to get the $700 back, but realized I would get nowhere. I had planned to buy a new Jeep in the fall anyway; the old one will go to my nephew. But I will never deal with Manfredi again. They can keep the $700. Ill give my $25,000+ to another Jeep dealer.
I purchase my vehicle with 33k on it 3 weeks ago. It is in for service for the 3rd time (I havent even made a payment yet). 4 times now the transmission drags when leaving a stop and then clunks into gear. Before the 2nd service visit, I was driving down the highway and a loud alarm went off (not a ding or a chime) and there was something red on the display but it was gone before I could read it. My heart was jumping out of my chest as I was in rush hour interstate traffic and I thought it was going to stop. No codes the 1st and 2nd time so nothing was done. This time there was a body something code and waiting to hear on that today. At close to 36K I am concerned that I am entering the time when I start to have to pay for these services. I feel like I am being pacified at this point with no resolution to the issue. I mentioned all of the similar concerns reported on the internet and was told you cant always believe everything you read. My response was I am not lying about what is happening and I find it pretty interesting that others would report the same exact issues if they werent having them. I have filed a case with a LEMON LAW lawyer and just opened a case with JEEP/CHRYSLER directly. I love how it drives and looks but not sure how to rank the value. At this point it is going to cost me tons to repair down the road.
I bought a used 2006 Jeep Liberty just over a year ago. It had 37,000 miles on it. I had to have all the window regulators fixed at the dealership, which was covered under warranty. The brakes squeak. The back window clicks, and makes a noise every time you turn the car on. It will not close correctly, unless you use the key pad to open the window. A couple of months ago, my check engine light came on. I took it to the dealer, to be scanned for trouble. They told me it was something internal, $50.00 later.They wanted more money to dig into the problem. I brought the car home. My husband took some of the motor apart, only to find out that it was slugged. We had to remanufacture the engine, and $1,000.00 later, we’re still having issues with the car. The check engine light is still on. The car runs rough at times, and sometimes it has an acceleration problem. I had the car checked out again, and I am being told it is the PCM, which is still covered under warranty. Trying to get a dealership to cover this, without being told that it is 12 other things for thousands of dollars. I will never buy a Chrysler product again. This is the worst piece of ** I have ever purchased.
2014 Jeep Cherokee latitude Lemon - Problems since January. Newest problem needs cylinder head and was overheating. Not including the tranny wobble out of 1st and 2nd gear if it even moves. I feel very unsafe driving it and opened a ticket with corporate. Contacting lawyer, they had my jeep for over 1 week, no loaner. I have called them 2 times. Shouldnt they call me and get authorization to work on my car??? Super upset because it did drive well in the snow!Updated on 02/22/2015I had to get a lawyer. There is a laundry list of things that went wrong with my 2014 Jeep Cherokee. First, the second day I had it the check engine light came on. The dealership said it was the oxygen sensor, but it wasnt bad enough to change. That happened 3 times before they decided to change it. When the light came on I would get horrible gas mileage, but thats apparently not an issue to Jeep. The remote start doesnt work when the check engine light comes on which makes sense, but when you have to wait 2 weeks for a service visit in the dead of winter, not cool. Next the touch screen failed and they had to order it. Couldnt drive it heat in winter with my kids. The manual controls wont work if the touch screen malfunctions. Then after the first week the transmission was constantly acting funny, hesitating, and the mechanic would go on a test drive with us and couldnt deny our complaints. Then the head went on the engine, it overheated. It took over 40 days to diagnose. They gave a hard time about a free loaner car. I forgot to mention they keep greasing the suspension because it makes a grinding noise since about 400 miles. The transmission is still horrible, the updates seem to be made up. I tried trading it in and Bayside Jeep in Queens would not return my calls for a trade. A hand full of time the jeep wouldnt start, would appear to be dead, then 20 min later it would start. Unsafe in stop and go traffic, because it lunges forward and wont continue. I hear a loud clunk when that happens. The transmission or engine makes a weird gurgling noise. I got a lawyer because I was unhappy having a new jeep with replacement parts in the engine. Its a huge deal, I should have gotten a new one. The lawyer got them to buy my jeep back at full sales price, but Im still losing rebates which = losing my trade in. I also had to pay for millage because of NYS Lemon Law. I dont have good credit so when I turn it in I will get back about 500.00 to start over. It takes another 6-7 months for NYS to refund tax/title/DMV fees. So I dont feel whole, and I have no idea what to get. Before this I a bmw, but it was rear wheel drive, and before that the had a 95 cheep grand cherokee that was great and still on the road. They dont make cars like they used to. Im at a loss for what to purchase next, Ive been burned by this experience.
I bought this car brand new and have now had it for 2 years. It has been the worst car I have ever had in my life. The windshield is a magnet for chips and you can tell that it is bad quality, have had two chips and one crack already driving on paved roads. The paint is also cheap as it chips very easily with normal driving. And the biggest issue other than all the recalls, is that my car takes the most expensive oil which is full synthetic and for some reason it is empty at 3,000 miles. Have taken it to the dealer and even called Jeep and nobody seems to be able to fix the issue. They just tell me to keep adding oil because these cars are notorious for doing that.It is a safety issue because the car stalls while driving since it is constantly running out of oil, but neither the dealers or jeep seem to care. Thats not to mention all the problems I had with the radio trying to get Android Auto to work properly, jeep kept telling me that the problem was I needed new usb cable but in the end I found out on my own that the actual problem were the apps on the radio. Basically jeep never has answers to anything, you have to figure it out on your own like you are the one getting paid to do the job. Best thing I can do now is get rid of this jeep and never do business with them again.
Bought a Jeep patriot in 2012. All of the plastic on interior was just hanging due to plastic clips breaking. Took to dealership because of skipping and poor acceleration from stop in automatic. It whined and smelled like something burning while going uphills and even in lower gears struggled. Occasionally, when I would start car, it would sound like it was going to throw motor through the hood. Their tech told me that they just have crappy transmission and it would get worse with time and mileage but said they couldnt do anything about it because technically theres nothing wrong with it. Traded Jeep in and couldnt be happier! Will never own another Jeep or Chrysler product again.
My Grand Cherokee is one of the best vehicles Ive had. The seats could be a lot better far as comfort and the replacement parts are expensive. But I like the design of the whole car in general. My Jeep has been great. Just keep up the maintenance on your vehicle.
I started my 2003 Jeep Liberty Sport to warm it up and after 10 minutes, the gas tank exploded. If you have one, I would sell it now before this happens to you. I will never buy a car with the Jeep name ever again! If my family would have been in it, I would have Jeeps ** right now. They should really be investigated for faulty manufacturing as I hear more and more horrible things are happening to almost every model of Jeep that is out right now.
The seat cracks constantly, yet intermittently, in the lumbar area. After replacing the same part 3 times I contacted Jeep customer assist. They proved to be 100% worthless, calling constantly and repeating only the information I had originally given three months prior. I asked for some research to be done, knowing that others on line had similar issues. After writing to the corporate office I finally got someone to listen. Chrysler paid for me to have a third party modify the seat back mechanism. The problem is that the part is too short and in a certain area it slides off the plastic and causes the cracking sound. It can be fixed and they will pay, but you must be tenacious.
Wrote a yr ago and its worst. Transmission from 1st to 2nd gear skips and when it catches gear, rear end wants to fall off truck. Still having steering problem. It vibrates for 61 mph to 68 mph. So bad. The dealer and Chrysler have locked me out for any further attempts to have issue resolved. They will do that for you cant pursue lemon LAW. Navigation is always resetting on its own while driving. And at acceleration it wont move. It has about a 4 sec delay on take off. Almost got killed by trucks on highway when I try to shift lanes on take off. Please people do not buy Chrysler. I am saving you money and stress. Worst SUV I have ever experienced. Rather take the bus.
I bought a lemon! I am so disappointed in Jeep. I dont know where to start. This SUV is costing me more than a mortgage payment. I take very good care of this car, and in return, it kills me! I have 49,000 miles on this 2005 Jeep Grand Cherokee, and the air conditioning went out in 2009. The cooling pump went out last month, and now, the ignition is gone! I need a phone number to someone who can help me. Im dumping this heap of crap and going back to Honda. I saved forever to get the car of my dreams. Now, its nothing but a nightmare! Anyone have 1,220 bucks to pay for the latest repair? Youre killing me! Please, give me a number! This car was bought at Global Auto Mall in North, Plainfield, NJ.
I own a 2005 Jeep Liberty Sport. I have had to replace window regulators at least 5 times. Usually the dealership took care of it but I had to pay for a few. And now, in 2013, the last one replaced has broken again. But this one was already replaced by what I was told was the improved window regulator. But just like the old ones, it had about a 2-year life span. But the dealership only gives out a 1-year warranty. Just for this reason, I do not recommend a Jeep Liberty unless the window regulators have been upgraded from the cheapest plastic to metal.
I would like to inform you about problems with my 2010 jeep. It only has 40000 mi. on it. First of all, I purchased the extended warranty with $100 deductible. Nov. 2012 was the first prob. - a recall for a guard that could collect debris and catch fire. Chrysler fixed that prob. - I applaud them for that. The next prob. was when driving down the road, the dash lights and ABS ESP skid control lights came on also lost cruise control. The extended warranty fixed that with $100 deductible. That was fine. In March 2013, it was the same thing - dash lights acted up the same as it did in November but they say it is not the same thing. This time, they say it is corded wires that could cause fire. Okay, this may be true although how it is not related to the module that caused the same lights to light up and have same exact affect as before, I do not understand. This cost me another $100. We have been with Chrysler products since 1969 but yet to buy one without problems. I am getting fed up! I guess the joke is on me for staying loyal and true so long with Chrysler. My wife worked for Chrysler for 33 yrs and Chrysler provided us with a living so I felt it only fair to buy their products. Its not so much now that we are on a fixed income. Whatever the problems which I dont understand - same light, same exact problem but they say it is not the same. If more problems happen, I will just paint lemon on the jeep and drive it around like that. Anyone that stops and asks questions, I will explain the service that I got. Thanks for listening.
Third Jeep Ive owned: 2 Wranglers and this Liberty. Liberty has too many issues, too many repair problems: heater/air conditioner, leather seats ripped, front shocks, door locks, radiator. Like Jeeps, but wouldnt recommend the Liberty.
The vehicle overheats and accelerates or over revs. This occurs even with the vehicle idling in park.
I really enjoy driving the 2017 Jeep Patriot. Its very comfortable, gets good gas mileage, and it handles well in snow. I dont know if I could drive anything but a Jeep now.
While backing out of my usual parking space at the usual cautious pace, as I placed my foot on the brake, the Jeep (V8) suddenly chirped all four tires. Fortunately, I reacted by undoing what I just did, removed brake pressure (scary), then moved my foot left back onto the brake and stopped the vehicle. So, Ive advised my wife to not drive the Jeep, and if any car suddenly accelerates, remove your foot and quickly replace it properly on the brake. Also, I advised her to slap the shifter into neutral and turn off the key. Remember, the Audi story years ago (we had one). The same situation happened. I got my foot partly on both the brake and accelerator and it chirped the front tires. In both cases when accelerating, there is less vacuum pressure due to the wide open throttle, so brake force is reduced, requiring many more pounds of force to stop. So, we need to remind our families that its easy to do, and be ready to in due what you just did. By the way, now my Jeep lift gate is dented from car wash guys pushing the car from the wash line.
On June 7th of this year, and since then I have had to take the Jeep close to ten times. I purchased this Jeep for a rather affordable price compared to other models at the dealership. I soon found out why. Within 24 hours of owning it, the cooling fan stopped working and caused the engine to overheat within seconds of starting the engine. I took it in to the same dealership I bought it from, a certified Jeep one at that, to be repaired and thought that was it. Exactly two weeks later, the check engine light came back on but this time it was because there was a small evap leak with the emissions system. They repaired it and assured me everything was fine. A week later the light came back on and I was told the fuel tank pressure sensor was faulty. Once again that was taken care of and they said everything was fine. Yet another week went by and the light was back on. The same sensor they replaced the week prior was also faulty. They replaced this and I was hoping everything was finally done having issues. That lasted about two weeks when the light came back on. The dealership said it was being caused by the emissions system, which at this point they had completely replaced the module, but everything was fine. No leaks, no faulty sensors. The light was just on. They cleared it and a week later the light was back on. Only after all this was my Jeeps issues being taken up with Chrysler. I was told that if the light came back on, dont even bother taking it in, just keep driving it like normal. I wasnt having that since the light coming on could have been caused by anything.The final straw was when I was trying to make a left turn in a busy intersection. I pressed on the gas and could hear the engine revving but the car was not moving forward aside from the normal rolling that happens. I took the Jeep in the next morning and they said it had to do with the ABS system needing an update. I almost was in a car accident over an update? Thats unacceptable to me. I cannot wait to be rid of this vehicle as I no longer feel safe driving it and I have grown tired of constantly needing to take it in.
I pulled out of my parking spot while gently accelerating the gas pedal when my 2009 Jeep Liberty shot out of control. I attempted to break however, I was unable to stop the vehicle despite taking my foot off the gas pedal. As I was coming upon a busy intersection, I contemplated bailing out. Rather than doing so, I put the vehicle into neutral and pulled the emergency brake then turned the vehicle off. Once I was calm, I turned the vehicle back on, noting again unintended acceleration with the electronic throttle control light blinking. I eventually had my car towed to a dealership where they said they need to replace the throttle plate but were uncertain why this occurred. I contacted Chrysler and told them the issue and my persistent apprehension in driving this vehicle again. They reassured me they would not release it if it was not safe to drive. Although I was unharmed, I fear that this vehicle is unsafe to drive. After reading numerous similar reports, I am appalled that situations such as this continue to occur with this make of vehicle.
I have a new 2011 Jeep Patriot. The car does not even have 2K miles on and the brakes squeal. The dealer has already replaced the brakes, and the problem continues. Its been a week, and the dealer is still waiting to hear back from Jeep. I guess my life is not important to Jeep.
I have purchased a brand new 2016 Jeep Latitude. 900 miles in, I notice a high pitch noise coming from undercarriage. When I shift into neutral the sound goes away. I took in to the dealer in fulton missouri for service on the issue. They clearly could hear the noise but the diagnostic machine shows no issues. They called Chrysler corp. Chrysler told them that they were aware of the problem but do not know what it is, they are working on it. They said there is no fix as of now and the dealer has just sent me home with this defective vehicle. Im reporting this because I want others to be aware of this problem before they run down to purchase this vehicle. Basically they want me to just drive it until whatever is wrong breaks all the way down. This is my first new vehicle, Im not sure really what to do. The fulton dealer is willing to take it as a trade in but they are trying to talk me out of that and finally took me to a 2015 with close to 30,000 miles on it as I wonder why someone traded that back in, hmm, maybe it had transmission problem too. They also offered an extended warranty on the problem. My thing is I have bought a brand new vehicle with a problem that more than likely is going to have more problems! Im wondering if anyone has one of these vehicles with the same issue, or perhaps Ive purchased what will become a lemon for sure. Ive seen the transmission problems here on the 2014 and 2015 models. It looks to me like Chrysler has had this problem for a couple of years and I dont understand how they dont know what is wrong with their product. I paid 28000.00 for this vehicle and I will lose a couple thousand dollars if I trade it back in as it now has 1041 miles on it. I wish I would have seen these complaints before I went with a jeep product. The problem is I do like the vehicle, I took a long time to decide on this thing and went with what I liked best. Again does anyone have this vehicle who has not had any problems at all with it. Im willing to trade for exact same one if there is a chance Ive just picked a bad one in the bunch. I do think these corporations should not be able to stick you with a defective product right out the gate. I do understand there is a lemon law, but it has to be in many times for the same thing and as of now there is no record of a repair because they dont know what to repair! Very upset about my first new car experience.UPDATED ON 04/29/2016: My 2016 jeep Latitude is a 4x4. Like I said the high pitch noise goes away if the vehicle is shifted into park or neutral. With the vehicle in park, when I turn the 4x4 knob from auto to snow etc. I hear the high pitch ring shortly as it is switch into diff 4x4 options. Vehicle is still in the Park position. This leads me to believe this problem is in this 4x4 switch. I returned to the dealer to let them know what I had found. They said they would make a note. I also told them I had never in my life taken a vehicle into a mechanic who came out and told me yes there is something wrong with your vehicle but we dont know what it is and still could not believe Chrysler Corp mechanics dont have a clue.Perhaps they should hire me, as I have given them more info on the problem than they have given me. I also told them I have gone to the Ford Dealer here in Fulton and found they have a Chrysler lot in Illinois and are willing to take this vehicle in as a trade on a new vehicle with 3 miles that has no 4 wheel drive options on it. That was my request - get rid of the 4x4 and get rid of problem. Again I would like to know if anyone is having this issue with a 2016 Jeep latitude. I left the Fulton Chrysler dealer and within 20 min or so I was being called by a salesman.Now mind you the salesman calling me is not even the one who sold me the vehicle in the first place. He ducks me when I go in. So salesman calls me and says we dont want to lose your business and to give them a chance before I trade in to ford. I tell them I want a new vehicle with the same low miles. That was 20 miles when I purchased it the first time. I understood I had 1041 miles on this one but I was removing the add on of the 4x4 to a fwd instead. I still wanted the v6 option and they could even drop the 8.0 u connect. These 2 add ons equal a little over 2000 dollars. I was interested in a even trade out. Or they could just purchase this vehicle back from me.Well that statement got a stutter from the salesman. They call me back maybe 45 min later. They tell me they have good news and bad news. The good news is they can even trade for a model that has no v6, no power seat, no 8.0 uconnect. No 4x4. Or they can give me exactly what I want - no 4x4, no 8.0 uconnect, Ill have power seats and v6 engine but it will cost me 2995.00. Oh and they will give me 25000.00 for my trade in. Which I paid 28000.00 for. So Ive lost 3000.00 on the price, Ive dropped over 2000.00 in options and they want another 2995.00 to do the deal. Does not sound like a deal to me. I still have my vehicle and am waiting on Ford Dealer to call with their deal. Still dont know what will happen.
Jeep Commander 2007 Stalling Problem for 4 Years: The Commander will start stalling 1st time after 30,000 work is completed. It will stall once every two weeks or so and escalate to several times a day. When I take it in for service, unless they can duplicate the issue, they make us take it back. So, we are, basically, driving it until it will stall daily. We have nearly (my wife and my daughter) been in two accidents due to the stalling, with cars coming at us in excess of 60 miles per hour. Eventually, we will get to the point that it will stall and all the lights will cut off and it will turn back on while driving on the highway at 55 miles per hour. We have filed 2 suits with Chrysler ** and **. They are this point putting the pressure on our service company, Prince Frederick, MD Jeep, and they have done everything they can. Chrysler is acting as if they have never heard of my situation and the danger they are putting my family in. However, I can find investigations on my year and model on Consumer Affairs and USDT Investigation EA07-007 and PE07-009 as well as a ConsumerAffairs.com report dated 5/01/07 pertaining to this matter. We are so worried as what to do. I can not drive with my daughter and my husband drives all the way, too, into DC from Dunkirk, MD and I worry about his safety. I just want a safe vehicle for my family and they use us as there guinea pigs to drive until it is in a bad state and very frightening. We have lots of hills and people drive very fast in this area which makes it more frightening to stall. My daughter is too afraid to get in the Jeep and she cried last time we nearly were hit on our way to take her to school. Please help us. We dont want to trade it in so another family could be hurt and be in this situation or a teenager!
I purchased a 2012 Jeep Patriot. It drove fine for the first 7,000 miles. From then on, I heard crunching and grinding whenever I would go over smallest bumps and speed bumps. Then, I brought it to the dealer. It was my struts and control arm. I do all highway mileage. At 11k, I feel a shake and wobble in front end. I brought it to dealer at least 10 times and complain to Chrysler that the dealer says they acknowledge an issue but cant figure it out. I am angry. I have a huge blowout on highway with my two young babies. I did not even hit anything and this is at 21k. They open a star case on it and some technician says its my axles. They are blown. I spent $400 on new tires and several trips to dealer wasting my time, and drove it 11k+ before they fixed it. It was fine for maybe a month plus, but now I hear grinding and clanking, also something loose. Plus the set button does not work sometimes on steering column. Very sluggish pick up during acceleration, hesitates when accelerating. I had to have power steering pump and serpentine pulley replaced at 20k. I HATE THIS JEEP and biggest mistake in my life. Now I am out of warranty slightly and I have to pay for it. I will NEVER buy anything American made vehicle again. Poorly made and very cheap. Worst choice I could have made buying a BRAND NEW VEHICLE.
DaimlerChrysler does not stand behind their lump of **. The 2002 Jeep Liberty a.k.a. lemony is a rolling piece of gutless **. Everything that can go wrong will or already did. Here is how ** up mine is. I knew how to hold back on the mileage and not drive too often. I have 101K miles now and I am the original owner. I picked up this ** in October 2002, nine years ago.The drivers side seat belt locking mechanism (orange button) malfunctioned. The cost to repair at the dealer was $200 and it was not covered by the warranty. ** you, Jeep! The small hydraulic jack used too often to fix many flats since Jeep put ** soft Badyear tires on it. The jack is stuck in up position. The small hydraulic devices that hold the hood in open position got worn so it can no longer hold the hood open. I had to open the hood a lot.Now, I use an approximately 2 ft. section of PVC pipe as a hood holder, which bounces around under the tiny back seat. ** you, Jeep! The breaks squeaked and wore out twice in nine years. What the **? They still squeak and it now vibrates when engaged and while stopping the **. ** you, Jeep! The radiator is made of plastic. I tried to repair it with an Epoxy but lets face it, that is risky. I had to replace it for about $400 including labor. Plastic radiator? ** you, Jeep! The engine leaks oil now and the ** at the dealership says that the main seal ($500 repair) needs replacing. Yep, another Jeep trick underway. ** you, Jeep! I let it leak all the time and carry around an extra quarts of oil to replenish it as necessary. ** you, Jeep! The windshield blew out three times and the repairs were costly. The idiots who changed it put the rubber device in wrong so the rain leaked in and rust spots grew on the outside roof. Lets face it, one idiot can be as dumb as the engineer who designed the ** thing. ** you, Jeep!The battery cables went loose and the battery died in 2007. ** you, Jeep! Back then, I only had about 50K miles on it. I had to replace them all at once. What a nightmare. ** you, Jeep! The stalling game started in 2008 in regards to a messed up fuel injector--cleaning, repairing, wondering? More ** from a ** team of professional idiots. ** you, Jeep! My fantasy is as follows: I want to fill this vehicle with flaming pig ** and deliver it to the ** engineer who designed it. Then, strap his dopey ** to the bumper and slam it into the CEO of DaimlerChrysler. Back and forth, a few dozen times, should finish up what is left of the rolling skuzz bucket of bolts. By the way, I still have it, baby it, and drive it like it is Christine knowing at any second that it will ** me over somehow, some way and somewhere unknown, with a lengthy bill waiting to kill me again.Not only is DC the ** company who does not care about its products or customers, but this makes me never want to get behind the wheel of any American assembled car, ever again. My next car will be a late 80s or early 90s VW Scirocco, or something like a semi-old Honda Accord, with under 100K miles. Used Japanese or German cars will get me around for my driving needs, when I am not on a bicycle or out walking. Jeep rewrote the book on scamming and laughing in our faces. Everything about this company is evil and pathetic to me now. ** you, Jeep and die!
I bought a 2018 Jeep Renegade August of 2018. This past year I have been paying for oil changes every 2500 miles or so. (Should be 5k with synthetic.) Thats 116$ bill. I honestly thought the place I had doing my oil changes was gypping Me on oil. I took it to a few different places. After the vehicle started displaying oil pressure low on the screen and shut off, while on a major highway doing 57 mph with my 6 & 2 years old boys in the back. This happened a few times while driving. A mechanic at Valvoline told me the renegades were having this issue and the engines are bad.. funny.. Would have been nice if Jeep or Chrysler had sent out a warning or recall! They knew this was happening and have ignored warning their good paying customers. So for the past YEAR I have been paying 721$ (on time!) a month for a vehicle that was a lemon, paying for twice as much oil, and being legitimately in harms way every time my family and I got in this car.They are replacing the engine. Have me a loaner for the week... I expressed how uncomfortable I am now driving this vehicle and everything that Ive been through. And Im sure the other countless renegade drivers out there with no idea! Jeep is just going to wait until someone gets fatally hurt to issue a recall on the engine. I will not be dismissed. Thats what they keep doing! When I call Jeep or go to the dealership. I am a person, this is my hard earned money and I will NOT BE IGNORED. I hope people see this and get their car checked. I want to be heard. You wronged me. Get it together Chrysler Jeep!!!!
Pre mature wear of rear brakes 2010 Jeep Renegade - I came in for my oil change. I have 12000 miles. They came and told me my rear brakes where worn down and I needed a brake job for $400. I had it done and got on the phone to Chrysler to file a complaint. The rear brakes should outlast the front by 3 times. The fronts are ok. I see many others with the same problems but on 2010 & 2009 vans. They agreed they should have not worn out and sent me a check for the repair done. They could not assure they would not wear out again in 12000 miles or less. The service manager said a lot of them have the same problem. I think it is a real safety concern. I went to a speed shop and they told me it happens often to Chrysler products as the brake system has a poor design and cannot handle the weight of the 2009 & 2010. He told me next time to replace their rotors with double cross drilled rotors and that solved the problem for others. I think this Jeep is unsafe now because of the bad brake wear down and all they can do is issue a refund instead of solving the real problem. Now I have to worry about brake safety and have a pair of rotors waiting for the next time they wear out in less than 12000 miles. I hope others with the same problem will report it to Chrysler so they can make changes and resolve the problem that many are having with premature brake and rotor wear.
I buy Jeeps and have had four in my life. Its a fun car to drive and its sexy too. It keeps the cool in style look and sense cars are so expensive today costing more than the lower 80% of Americans even make enough money to pay to own. This one is a little better or easier to buy. One problem is the transmission on all four of my jeeps breaks down after the 3500 mile warranty expires and its a major fault in jeeps.
Bought a new 2014 Jeep Cherokee, it was leaking oil and shutting off on the highway. They replaced the whole engine after 24,000 miles, now at 47,000 miles it needs a second engine. Can you imagine to replace 2 engines before it hits 50,000 miles. A complete disaster and failure for the so called JEEP.
I needed a RHD Jeep. I went to TN to get one asap. I had 2 to choose from that were new. Since they had black interior, I wanted the one with the tinted windows. I did not like the large mud tires on it and said so about 5 times. He did not want to change the tires; he said he would have to spend $300 to recalibrate them to 16 tires. So, I paid more for the better tires as he stated. I found out that the tires slung rocks onto all 4 hinges and beat the paint off. They sold me $10 touch up paint with $6 shipping and handling. I bought mud flaps. This stopped the 2 top hinges from much more damage.Now I have ordered Mopar running boards in hopes of stopping more damage to the lower hinges before I touch up the paint. It costs $315. They offered to sell me one for $615 with installation. I hope my husband can install them. I feel this is a design flaw. I told both Jeep Corp. and the salesman that. Neither of them agreed. Now I have noticed that when I drive by the mile markers on the interstate, 3 miles measures 2.7, 4 miles measures 3.6 on the Jeep, and 5 miles measures 4.5, so I estimate if I go 10 miles only 9 miles will show up on the Jeep.
Cracked Oil Filter Housing. Purchased 9/2013 less than 7,000 miles - 2 holiday highway trips - no off-roading. Parts are on back order - still waiting. Dealer is trying to make it right.
I contacted the two listed below back in November 2010. Both locations asked if I bought the vehicle from them. I told them no and they told me they could not help me. I was told the same thing by Bob Baker Jeep in Carlsbad, CA.Why is it that none of these dealers have any interest at all in helping a Jeep customer? Do you have the address for the corporate office where I can send a formal complaint?
Fun to drive, looks great but this model has issues with the front end parts and the subframe. Have a 2008 Patriot with only 60k miles that has had almost every front end part replaced, if I did not have an extended warranty I would not have been able to afford all the repairs. I always thought Jeeps were good vehicles, but I will never buy another one.
2012 Jeep Grand Cherokee Loredo - I lost control of my Jeep traveling 57-60 mph. I nosedived into a ditch, flipped over, and rolled sideways several times down a rural hwy, coming to rest upside down in a deep ditch facing the opposite direction in which I was traveling. Each roll my head slammed into the window. I did not have the strength to save myself. After the first hard slam I was just a flop. My daughter, her friend, and my 3 year old granddaughter was in the back seat. None of my air bags deployed. Its been almost a month and I still have a headache. I cant remember my phone number, peoples names, or how to get into my accounts, and Im still picking glass out of my head. Even after the several hour glass picking at the hospital. My neck and shoulder makes horrible noises, and I can barely see out of my left eye. I was wearing my seat belt, but that did nothing for my head. I just bought a new vehicle, but I panic every time I think about leaving in it. I find myself sitting in parking lots for hours trying to get through panic attacks now. Im terrified of driving now. I dont want to do it. Thank God the little one was asleep and covered up. She rolled with it. And the older kids were banged up, sore and cut up from glass. We are still all so happy to be alive. Most disappointing thing is that I paid a lot for that Jeep at 5 Corners in Cedarburg, for its safety features and they failed me badly.
Berthod Motors in Glenwood Springs, CO and its corporate affiliates left my wife and I stranded for the holidays. After having paid out of pocket for a PCM replacement on our Jeep Grand Cherokee that also fried our battery and alternator last December, my Jeep began exhibiting the same issues as before at the beginning of this December. The PCM failed and fried a battery. I contacted Berthod Motors only to be told that while the part was still under warranty, it would be 2 weeks before a mechanic could even look at our vehicle to assess if it was truly the PCM that had failed again. Without option, we booked an appointment.I had our Jeep towed to Berthod the night before our scheduled appointment. The day of the appointment came and went with 0 contact from the dealership, although I had tried to call and left multiple messages. I had been left with no idea that the vehicle had even made it to the dealership. I was finally contacted by the service manager the following day saying that it was in fact a PCM failure, but due to not having one in stock, it would be another week before the repair would be made. It has now been 2 weeks with no end in sight.After once again not being contacted by Berthod Motors with an update to the status of the repair, I stopped in and was informed that the PCM is on backorder. The EARLIEST that the part could be available is mid January, 6 weeks after the vehicle broke down due to a faulty part being installed by Jeep. I was told by Jason, the service manager, that his hands were tied as far as not being able to make the repair any quicker or providing a rental car in between. Jason directed me to Jeeps direct customer service to see if they could be any help. I contacted Jeeps Corporate customer service line on Monday of this week. I explained my wife and I’s situation to the representative and while she was very kind, she informed me that she would have to escalate the situation and that she didn’t have the resources to actually help. It took another 48 hours for a different representative to call. Without hesitation the representative told my wife and I that there isn’t even a chance that Jeep would be willing to help us with a rental car and we would be so lucky to get the replacement PCM any quicker than what we were quoted from Berthod. This will be my wife and I’s last vehicle from General Motors. My wife, a teacher, has been a huge fan of Jeep since she has had her driver’s license. She has personally financed over 5 different models of Jeep Cherokees since our marriage. Already last week she suggested that we move over to a more dependable brand such as Toyota after this debacle. As a plumber in this valley, I could never stay in business, let alone stay employed if this is how I treated my clients. I would never think of or have the audacity to install a faulty part in a clients home and then leave them without water or heat after the part failed. Regardless of backordered parts. This has truly been one of the worst examples of customer care that I have seen in my life. This review will be updated as the situation progresses.
The vehicle (2014 Jeep Latitude) is not worth the money. I drove it off the lot and immediately had issues with the transmission shifting hard. Took it back. They said it was because it was new. 16,000 miles later had to put a new transmission in. Today took it in because its still shifting hard and was told All the motor mounts are bad and need replacing. We are still working on trying to do the updates to the computer for the transmission. We will let you know. Never again will I buy a Jeep!! Nothing but issues with the transmission and other stuff. Oh yea I have taken it in many times on the AC not working. You will be driving and all of a sudden it will start heating. They still havent fixed that issue. Nothing but junk and oh yea the power train doesnt cover the motor mounts. Thats 1300.00 that I have to pay outta pocket. This should be on their dime for all the trouble I have had with this piece of crap!!! Dont buy one. You will regret it in the long run!!
I bought from Carmax a 2006 Liberty. Horrible on gas miles and noise in the back wheels that Carmax service did not fix. So worried after 3 months, I went back and took 2010 Patriot with 51k. Such bad decision. I regret so much. It is a fun car but full of issues. Suspension and brake noise in the first week. I tried to get fix. Two months with this car, 6 times at Carmax service, 2 weeks with rental car. Service and sales managers trying to figure out a stupid drum brake noise. The last time, they suggested take other car. And I did. The worse car brand ever. Never again! What a shame!
Jeep gives a turbo over boost alarm and goes in to limp mode. I spend nearly R40.000-00 and car still does the same. I took the car back 4 times and the orom is still the same. They are Jeep specialist. The turbo is redo. The over boost censor is changed and the emg valve is changed.
Ok, I had an issue with my jeep stalling as I was driving. Theres no noise, it ran quietly, but it just stalled. After a little while, I got it started and I went straight home gassing it to get there, then I parked it. After a couple of hours, I went back out to start it and it fired up like no problem occurred! But the next time I got in it, it started; and it was heading down the road, and it stalled on me again in the middle of an intersection endangering my life! Thank God, I had help after an hour or so; and I got it pulled into a parking lot to be towed later. We were told it was probably the fuel filter or pump going bad. So we forked out $200 to get it changed. Did that change the problem? No. It started up again. I took it down the road and it stalled out again. So with this going on, I did some digging on the internet and found others were having these issues.A lot were saying that the PCM module is bad. So I called Jeep to find out about a recall on the PCM module. They said I had to take it to one of their service places to get verification that this was the issue. They couldnt get it to start and said I needed to change an SKIM module ($375.00). Its more out-of-pocket. The reason the SKIM module got burned out, by what the mechanic said, was because of the power control module. So now that 1 month or so has passed and my daughter has a heart condition and my mother is 3 hours away having quadruple bypass surgery, I dont have a vehicle to get there and be with her. And I finally got a response from Jeep Daimler Chrysler that it isnt under warranty to be fixed. Even though its their malfunctioning part that was put on the vehicle when made, they dont want to be accountable for it. So either we pay the $800.00 for the PCM module or I dont have a reliable safe-driving vehicle. How can manufacturers get away with this?
The rear power window regulator for my 2005 Jeep Liberty has broken three times. It broke in May on the first year, broke again in July of next year, and broke again in August of the following year. The window regulator replacement part seems to last only 14 months. This is disgusting and costly. It costs me hundreds of dollars. Jeep needs to compensate those of us who keep having to pay for these repairs, fix the windows or switch to crank windows in the back. Do we really need power windows in the back of a Jeep?
Purchased Jeep used in 2011. In 2013 shifter plate failed. Required purchasing full shifter assembly to replace plate-cost $650+ plus labor. Total around $895. After another 20,000 miles, the same plate failed. This time the assembly part was $725. With labor totaled $954. Totally dissatisfied with that manufacturer design. Will never consider another Jeep as long as they use that design. Chrysler Jeep has no recall on this item, but they should. Customer service rep was very nice, but they dont do a recall unless there enough complaints. With the part being so readily available they must get a lot of replacements requests. Need more complaints.
I bought my 2004 Jeep Liberty almost 2 years ago. Aside from the constant light show on the dash, I loved the car! I started losing power when accelerating, at first occasionally but becoming more frequent over a month. I took it to my regular mechanic a couple of times but they couldnt find the problem. I ended up losing power completely and had it towed to Jeep dealership. First, I was told the water pump was loose and shook things up. I needed a new one. They also did an injector service(?). Tech drove it thinking it was fixed but he suddenly realized the car was a hazard when it all but stopped on the highway. We are now @ $800 and climbing! A few hours later, he discovers a problem with a cylinder head. Heres the catch. They told me it was cracked and needed replaced but told my extended warranty co. it was warped. So when talking to warranty co., they would say warped but dealership would say cracked when talking to them! Who do I believe, the warranty co. or the supposedly trained tech that knows these things? Of course I believe the tech and tell them it needs done whether the warranty covers it or not. Aside from the fact that the service manager lied to me several times stating he was on the phone constantly with warranty co., he lied when telling me it was cracked! Warranty wont pay stating it was not a necessary replacement! It WAS warped and could have been machined down at a much lower cost! So after my Liberty being at dealership for 3 weeks (which I still cant figure out), I get to pick it up tomorrow! At last count, the total was almost $3400! That doesnt include the rental I needed! Always had VWs, then went to Subarus. With my business, I need 4 WD, though, which is why I went to Jeep. Never again! Cant trust the company and cant count on the cars!
My husband bought me the 2004 Jeep Wrangler Sahara brand new. I have been driving it, plowing with it, towed other cars with it and pulled people out of snow banks with it. I have never had a problem with it. Some of the complaints I see on here are just plain stupidity. Read your owners manual before you drive it. Learn what 4x4 high and low are used for before you just engage it and drive down the road. For the one legitimate jeep complaint I saw (water leaks), go on Jeepforum.com and some super nice people will tell you many different ways to fix it, some with videos.
Where do I begin? I bought this Jeep brand new and outright with 36 miles when I drove it off the lot. It was great until 40,000 miles I had to replace everything in the front end. Mind you this vehicle is not used for off road. It is used for basic daily driving to and from work, errands, etc. After that was replaced I made a turn only to have scalding hot water pour into my driving foot while wearing sandals. I took it back to the dealership and asked to be notified of the problem before it was fixed. I was not called until the end of the day when I was told to pick up my vehicle. I was then told it was a clogged AC unit and was charged $300. They did the work without my consent. The troubles kept coming after that! About a year ago while driving down the road, my car began to violently shake with my daughter in the vehicle with me. My tie rod broke while driving about 40mph. Luckily I did not crash and was able to gain control of the vehicle and pull off the road. That makes the second time things in the front end were replaced all before 100,000 miles. I am now over 100,000 and no longer have a warranty. Two months ago I paid 1,000 for engine issues. My traction control light is always on, now my check oil light is on and dinging over and over while driving. There is a sensor failure that informs the car of the oil pressure. I have plenty of oil. Then I went to leave for work and my Jeep would not release the shifter out of park. Upon research this is an electrical issue where the transmission does not recognize the brake is being pressed to release the vehicle out of park. I was finally able to get it out. My blower motor for the hot and cold air does not work and needs to be replaced. I also have paint bubbling up right above the windshield and the roof of the vehicle. Not sure if this is related but in New England winters like this past one where we have a ton of snow and ice I have water that leaks into my interior light and comes through the light. So basically my car sucks and I thought I would at least be able to get two more years before I had to buy a new vehicle but this is not the case. I am having more and more issues! So from 40,000 to its current 119,000 this car has been nothing but a headache! I am so disappointed and so badly want to call Chrysler and tell them all the issues Ive had in a basically brand new vehicle (I know its not now but at 40,000 it still was). Ive owned many Jeeps over the years and I will not be purchasing another Jeep!!! I dont feel safe even driving to work in this POS!!! It looks nice on the outside but just ask me about the anxiety, stress, headache and money this vehicle has cost me and you wont think its so nice!!!
Ok, I have a few gripes and one really weird scenario for ya. I too have replaced the window motors on each door several times and have the problem code referring to the emission leak that cannot be found on a 2003 JGC. But the weird thing that happened was that my wife walked up to what she thought was her car and unlocked it with the key fob, and when she got it open, she realized that this was someone else’s car. The alarm went off when she opened the door and she could not turn it off using her key fob. Now her remote will not open her car either. Funny, huh? So for the guy near Charlotte, NC with SC tags, thats why your remote doesnt work now! The car still works fine and I think I can reprogram the alarm system even if I have to take it to the dealer. Strange that we could unlock that guys car though. I know there are a finite amount of codes to go around, but what are the odds? Im lucky that mine works still.
Jeep Laredo 2014 4x4 - Like everyone says, Chrysler really does suck!! Transmission problems on 33k miles shifter recalls, wheel alignment shifts to the right. Transmission kick down to 50 when doing 60mph, dangerous. Chrysler will not help. They know everyone is having the same problem and their priority is to have the vehicle fixed so everyone buy one so they all sit in the shop while they get paid and we pay bs. Anyone know of a lawyer something? Its time the U.S. opens their eyes because they think they will always get away with it. Its not just one vehicle, it’s multiple vehicles. Chrysler tells you they will fix it while people are being told the same thing. Well you go ahead believe that.
We purchased our 2007 Jeep Commander with less than 30,000 miles and the car only had one owner. Several months after purchasing the car, we had several instances where the car would just shut off. We took it to a local Jeep dealership a couple of times and they said they could not find anything wrong. Six months after we bought the car, it left me stranded in December at 10 pm on a major highway. I had to have it towed. The water pump went out. I was able to pull over as soon as the engine light came on. We had the repair done, but the car always had a slight vibration and just did not seem to have the power it once had.We took it to the dealer three times after that. The first time, they said they could not find anything wrong. The second time they adjusted something and the engine light, that had come on, went off. They said everything was okay. After two days, the engine light came on again. We took it back and they said one of the coils was bad, so we replaced it. Two weeks later, I left work and the car was vibrating so hard when I started it. I thought the engine was going to blow right there. I turned the car off and had it towed to the dealership on 2/17/12 and as of 5/22/12, it is still there. They replaced the engine and the new engine overheated due to a defective part. We were advised a new part was ordered, but we are still waiting.We went to get the VIN off of the car about a week ago to turn off our satellite radio since we were not getting to use it and a rat had built a nest in the dashboard and chewed our owners manual. They have had our car for almost 3 and 1/2 months. We have been dealing with Chryslers customer care along with the dealership, but that has been a disappointment at best. They give us dates of when the part will arrive after we call, but they dont follow up on anything. If we dont call, we get no information. I have owned a Ford Escort that I bought new and drove it for 13 years until someone hit it and it could not be repaired. I have a 2000 Honda CRV that I bought new and after all these years, I am just now having to repair the air conditioner and some other minor things due to wear and tear over the years (the Honda now has 180,000 miles).I have bought several other used cars which I paid only a few thousand for and have never really had any problems with them. This is my first experience with a Chrysler product and I will never purchase another Chrysler again. After doing some research, I now see the issue with the car shutting off was a known issue with a module and they knew it all along and lied to us about it rather than trying to fix it. They might look good from the outside, but the craftsmanship and the service were terrible.
My brand new Jeep Renegade has a loud whistle noise coming from window... it is louder than the radio. I asked dealership in Brooksville FL 3 times to fix it. They keep the car all day and at 5 pm they tell me they could not fix it. Remember that I take the day off work because they do not allow me to have a rental. Really bad customer service. Dont ever buy a Jeep.
On August 29, 2012, I brought my 2010 Jeep Liberty (26k miles) to DarCars Jeep in Rockville, Maryland because my Sky Slider would not close. My Liberty was in the shop for 80, yes, eighty days! The shop replaced the Sky Slider two times, Jeep engineers flew out from Detroit, and then the manufacturer of the Sky Slider built a new one on the factory floor. Yay, it appears to work but I am selling it, I refuse to own a car from a dealership that cannot stand behind their product. Not only has Chrysler Jeep refused to take ownership of the defective Sky Slider they are refusing to cover the 77 days I had a rental. So, I pay a monthly car loan for a car I cannot drive then have to pay $2k in rental fees on top of it.I have written letters to Customer Relations (following the warranty guidelines for complaints) only to be told they were transferring my problem to another department. I still havent heard from anyone at Chrysler Jeep. This is my second Jeep - my last Jeep. Jeep has refused to stand behind their product. Jeeps dealership (the face of Jeep to the public) continuously ignored me during the 80 days my car was there. I would have to call three to four times a day to find out the status of my Jeep. When I asked if they could provide me a contact at Chrysler Jeep they said they would handle everything. Who is going to handle my $2k in rental? Single Moms, dont buy a Jeep. Get a car/truck/SUV from a company that actually works for their customer and stands behind their product because if it was up to Jeep I wouldnt have gotten to work every day, my kids to school and their activities.
I found out today I bought a 2010 Jeep liberty in 2013 had 19000 miles on it. Never was told it had a recall for leaking water pump. Well I have had it for 7 years. I have 35500 miles on it. Now the water pump is shot again. 2 water pumps in less than 8 years. Seems Jeep has a problem that needs to be addressed. I have no problem fixing what goes wrong but I do have a problem with the same thing having to be fixed in a short period of time. And under 50000 miles pretty pathetic. I would never buy another Jeep of any kind. It should still be under some kind of manufacture warranty under 50000 miles. And if there is a problem in this part then Jeep should be responsible in replacing it. Faulty and cheap.
Windshield broke on our 2013 Jeep JK from the cold. Went to the dealer and they told me Jeep will not cover because we have 15000 miles on the vehicle. Is there a problem on these windshields? I read a lot of people having this happen. Not happy!
I own a 2005 Jeep Liberty which I bought brand new in Dec 2005. This past weekend it broke down - luckily I wasnt driving on the freeway. I heard a clunk and a police officer was behind me and when I stopped to see what it was he said I heard the loud noise. And he then told me that I wouldnt be able to continue driving and it would have to be towed. So I had to wait for a tow for over 45 minutes and the tow person told me that it was a broken rear suspension control arm and he said that there was a recall on this for 2004 and 2005 Jeep Liberties.So I called Woodhouse in Blair and was informed that because my vehicle wasnt put together in the right state that my Vin# wasnt on the recall list. This is a bunch of B.S. I have purchased Three Jeeps. But I will never again purchase a Chrysler product. They have lost my business forever. If the part is defective it should go for all Jeep Libertys. Just because you dont live in the right state they wont cover it. Chrysler Corporation SUCKS!!! I Hope your corporation goes Bankrupt it will serve you right. And lets hope no one gets killed in an accident that is the cause of your company not wanting to fix something that has been recalled, but they wont fix it because the car wasnt put together in the correct State.
I financed a new 2007 Jeep Commander Sport. The first of many visits to the dealer was reinstalling the software. Then, we experienced on occasion, when all the gears on the panel lit up, and our truck wouldnt drive over 20 mph, which we recorded. I took it to the dealer, and never duplicated the error (software got updated). A couple of months later, the passenger speaker had a recall, and the dealer fixed it. A few months later, we noticed on cold days the idle would drop, as it was going to shut off. Also, on stops, the idle would go up, as my foot was on the break pedal. This got me worried. Once, a pedestrian walking in front of me thought I did it to scare them. I took it to the dealer. At this time, I knew the staff at Long Beach Chrysler Jeep personally, so they tried duplicating it. Of course, it wasnt. Months went by, everything was cool, I guess, then there was another recall on the side air bags. Before I go on, I forgot my wife was in involved in an accident, as she was leaving her parking spot. To get on the street, a driver clipped her tire, and pushed her forward six feet onto a parked Lexus. No airbags were deployed. They inspected something like the black box, and said she was traveling at a certain rate of speed to deploy. Whatever, my wife was at fault. The problem ended with the self idling after the last software upgrade.At 30,000 miles, I needed to service the transmission. I thought about taking it to a local shop. To my surprise, my truck didnt come equipped with a transmission dipstick. The dealer, or someone with the latest tool could only check it. At this time, I had moved to Bakersfield, so my choice was to take it to the local Jeep dealer. They noticed there was a leak on a seal. My warranty covered it, but had to pay a $200 deductible. It was smooth sailing, until my turning signaler started acting up in November. It was broken, so I had to replace it, and again, I had to pay a deductible.A month later, I noticed outside air coming in through the vents, but my fan cycle was off, and air was in recirculating mode, so no air should have been noticed. I took it in, in January 2012, to see if there was a recall, or maybe something got disconnected. The Bakersfield Jeep dealer would charge a diagnostic fee, and if the part was covered in warranty, they would waive it. They found the actuator needs to be replaced, and its not covered by my warranty. They gave me a discounted quote for $850, but got me for my diagnostic fee. I knew it was a problem with the outside air coming in, so when I took it in, I told them it must be some kind of damper, that opens and closes like a door. Why couldnt the dealer tell me that only major AC components were covered, before they took my money. So now, my warranty is expiring, and Im shopping for an extended warranty service outside the dealer. Since I have a pre-existing problem, a new warranty will not honor it. Unless its another component that leads to that problem.Another issue I experienced about 2 years later after purchase, was my passenger mirror needed to be replaced. The long beach dealer fixed it. Prior to that, my gear shifter got stuck, and needed to be fixed. The dealer fixed it. Within the third year or so, I was living in the valley, and it gets hot. I turned the AC on, and a real foul muggy smell would come out of the vents. I took it to the dealer, and they had report that the condensate drain was plugged up. The dealer fixed it and even cleaned up my AC vents with some fancy spray. Im finally going to be done paying it off in a few months, and have no plans of ever buying a Chrysler/Jeep vehicle. For what its worth, now I think Ill have to buy an extended warranty elsewhere. I hope my issues get resolved with whatever service contract I purchase, and hope its not the actuator that the dealer said was faulty. Im not planning to get rid of it for now, I will drive it until years of newer warranties are expired.
After purchasing a 2014 Jeep Patriot, we have had issues with the throttle body multiple times. Everything from cutting out in traffic to now accelerating on its own. We took it in to Huntington Beach Jeep who then put 220 miles on our vehicle and stated they could not replicate the issue. I was able to replicate the issue 4 times in 1 day!! By the time I was done with all of the add ons they said I absolutely needed, I paid WELL over sticker price for this vehicle and to have it in the shop 3 times in the last 7 months is ridiculous. I will NEVER buy anything from Jeep again.
The trim around the windshield of my Patriot does not lay flat. It looks like it should be tucked into the groove at the tops of the windshield on both sides. It sticks up and causes a whistling sound. I have had the service department look at it and was told that theyre all like that. I have contacted Chrysler Customer Service and also was told that there is nothing they can do because it is not a design flaw because they are all like that. Also the trim along the roof on the passenger side was warped. When they tried to replace it, they discovered that the body under the trim was all jagged so I had to take it to a bodyshop to have that repaired. My salesman admitted that the trim is wrong and offered to glue it down.
I was driving to see a friend and the 2006 Jeep Commander stalled. I had to restart the Commander and then we were on our way. We also have an issue of the dash lights blinking when we hit a bump or rough roads.
I bought a 2007 Jeep Compass a little over a year ago. Having problems with the CVT transmission. Any other Compass owners having any problems with transmission overheating and high RPMs but cannot pick up speed?

