These cars are comfortable, reliable and fun to drive. Infiniti has several models to choose from. From sedans, coupes, compact SUVs to full size, this brand has what youre looking for. Quality materials and precision engineering makes these cars worth their price. Infinitis luxury styled automobile stands out from the competition. Beautifully designed and loaded with tech these cars are great to own and drive. Enjoy your daily commute a little bit more driving an Infiniti. Its big enough to hold my family, our dog, beach picnic stuff and hit the grocery store on the way home. Also big enough to pick up grandma from the airport. And it can be upgraded to leather abs, power steering, park assist, auto breaking, and choice of exterior and interior color.

Over the last 2 weeks I have developed several bubbles on the dash of my Infiniti FX35. I had previously noticed just a couple bubbles in a inconspicuous area of the dash, so I didnt think too much about it. Since over the weekend they spread like wildfire. I looked it up on the internet - it is a known defect of the adhesive. I promptly called Infiniti Consumer Affairs and they have refused to fix the problem or make right by it. They stated that my warranty was up in May of this year and stated lack of Customer Service Loyalty. Translation: I havent been to an Infinity dealer for service which would prove I am loyal, weak argument. I explained that is because the closest dealer is 40 miles away and I have a mechanic for routine maintenance. I also explained I never received notice of this known defect. It didnt matter to them. I will NEVER buy Infiniti again and STRONGLY recommend you dont either. Their poor customer service doesnt deserve anyones loyalty. Ill go back to Lexus!

2008 still looks new and drives awesome. Bought the infiniti m35 used - it is an awesome car, still has class and looks great. I like it better than the new infinities. It is a great car and was under 15k in price. It has leather cool and heated seats and a lot of technology. These are great cars that last forever.

Just purchased 2005 FX35 in 2017, after registration I called Infiniti regarding the bubbles melted cracked botched up dashboard. The name infiniti is definitely not standing behind its word. This is terrible on their rep. I cant help what the previous owner didnt do but I need this eyesore fixed. I seen a Michigan claim with only approx 300 people. Its wayyy more people with botched up dashboards in my city alone. I need help. Looks like a kids ** came up with this hook for the dash.

I bought a ‘05 G35 coupe in 2009 as a preown. From the very beginning, I had issues with that car. First, the engine knocked and started to eat oil more. Gas got replaced. Just after that the moon-roof broke. The dealer tried to make me pay $2000 to fix it while the car was still on warranty. Now the air bag light is blinking. Just to get it checked they asked me $300. They tried to change belts that have 30k on then and my clutch that got wet after 30k (supposedly due to the way I drive) just for that another $2000. They are out of their minds. People, please do not buy that **. It’s over-priced and just a garbage. I was in love with Infiniti. Now I hate myself for spending that ton of money on a car that’s ** and has problems with everything (alignment since new, radio, moon-roof, airbag light flashing, clutch not being able to switch gears, loud engine even being replaced). I don’t know what to say. I hate dealers. They are a bunch of legal criminals that will suck 100 times more money then the repair really cost. And service—what’s that? Buy Infiniti, it means no service. I’m getting a ride off that car and I will never come back to that company.

I bought my 2003 G35 brand new. I paid a very high price for a luxury car that turned out to be a lemon. I had trouble with the AC unit and radio almost from the very beginning. I was not informed of the recall campaign at all. I took my car in five-seven times during the recall with the same problems on the AC unit and radio, and it was never fixed. I now found out that there was a problem that they were aware of, and they never fixed it even while on warranty. I called Infiniti consumer affairs; they said that my radio was already replaced, and they were not going to do more. I have all my service orders that state the repeated visit, with the same issues. Im not going to let this go. I work too hard and paid a lot of money, for me to have to pay more due to a Nissan manufacturer mistake. If there is a lawyer that would take my case and help with a class action suit, please contact me. I will also begin a search for an attorney to take my case. This will not end until Nissan is stood up to!

Purchased a 2003 Infiniti G35 new in 2003. Have had the car for 12 years. 141,000 miles with only basic maintenance required. This car has been fantastic. Buying a new 2015 QX70s. Not sure why all the negative feedback. Infiniti makes a good car!!!

We have a 2005 FX35 with the dashboard bubbling issue. We received no notification of an extended warranty with respect to the dashboard defect. We have lived at the same address with the same telephone number and email address that we provided Infiniti when we first took our car in for service in 2009. We purchased the 2005 from CarMax in Richmond, VA in 2009 and there were no dashboard issues. We were never notified of an extended warranty because of this material defect. When I googled the problem in 2014, I contacted Infiniti customer service and they said the extended warranty had expired 1 year earlier and there was nothing they could do. We open and read all of our mail each and every day before discarding and we never received an extended warranty.We contacted Jeb **, service manager, at Infiniti in Richmond, VA. He said there was nothing he could do. He also stated that he personally found that Infiniti was more willing to work with car owners to repair the dashboard even if it was passed the 8 year extended warranty if they were customer who took their vehicles to Infiniti for repairs (I guess because Infiniti makes money on these folks and are more willing to honor fixing this known defect on a high end expensive vehicle). We are just sick. We were told by YOU (ConsumerAffairs) that because we were calling 1 year later that you refuse to cover the cost of this dashboard which is well over $3000. I was appalled! We have babied and taken wonderful care of our car. It looks like it is 2 years old when it is, in fact, 11 years old. We were planning to purchase another Infiniti but will not if we know you dont honor your loyal customers. What can you do for us? I am writing you for the second time a year later because we have to drive in this car to work each day only to look at a disgusting dashboard that keeps getting worse. Wont you please help us! We dont take our cars for repairs to the local Infiniti dealer because we take it for all of its scheduled maintenance to the local Nissan dealer which is closer to our home. Arent you the same company? Why dont you honor this dashboard replacement when you know it is a known defect and nothing we have done to the car? (We even keep a shade screen up each and every day in our front window). Please do the right thing and replace our dashboard. We only have 80,000 miles on our car and are planning to keep it a long time. Please help!

I bought a Q50s 4 months ago. Ive had problems with stereo since day 1. Infiniti said there would be a fix any day now. My dealership said its a common problem with this car. Infiniti set me up with my own account representative. She agreed its been a problem. She then told me that infiniti would make 2 car payments for my inconvenience. A few weeks later I received a call that it wasnt approved and I could get a $300 service credit. How can infiniti still sell a car that has a known problem?

Infiniti has excellent performance and some of the most sophisticated tech available for production cars. There are several choices for passenger capacity across various models - mid-sized to large sedans, coupes and SUVs. The smallest are the sport coupes with front seat room, but tight rear seating for two all the way up to the very large seven passenger SUVs. There are some models with a wide choice of drive trains featuring, hybrid, natural and turbo aspirated, as well as All-Wheel-Drive. Within a model, such as the Q50, there are choices for a more a sporty look and feel, including more aggressive aero at the nose and tail. There are several tech and appearance options to allow for most tastes and budgets.

I would highly recommend this car dealership for anyone interested in buying a vehicle, I was greatest with the utmost respect and they worked diligently to get me approved, with not so great credit, I had the best vehicle purchasing experience ever. They were honest, reliable and I got the loan to purchase my Beautiful vehicle. Thank you Austin Infiniti.

My 2003 G35 Infiniti started randomly shutting down while driving and control of power steering and brakes would be nonexistent. Slip light and VDC off light, along with service engine soon light, would turn on (also oil/battery/etc). Its very dangerous. Im lucky I wasnt killed!! When I called customer complaints, they told me my particular vehicle was not under recall even though many other 2003-2005 G35s see the same problem and some have already been recalled. Infiniti is putting my life, and the life of other customers at risk by ignoring this.

I have an Infiniti G25 and the steering lock unit failed. I took the car to Infiniti Lynnwood and Brian told me it would cost $2,263.53 to fix it. I did some checking and I saw that this part was recalled on some Nissan cars and that Infiniti refused to recall it even though they are the same just that Infiniti is the Luxury side of it. The scam is that the dealership is the only ones that can fix the problem so they charge outrageous prices so I am trying to put together a class action lawsuit against Infiniti. If anyone has had this problem you can email me.

The m30 is a wonderful car that was built in very small numbers based on the chassis of the Nissan Fairline. It was truly a great white whale of a coupe that was a joy to drive. Its medium sized, with a hard top, the seating was optimized and did not have a lot of room in the back. But the seats in the back seemed to be included as part of an afterthought and the trunk was large and it seemed much larger than it really was. Ours was decked out in leather and was very sporty in contrasting brown highlights and the stereo worked well, much better than expected for a high-end car.

The Infiniti Q50 is a great car, have not had any problems for a year and a half and over 20,000 miles. Powerful, stylish, very economical, comfortable and at a great price and best in class financing from Infiniti.

I got an amazing car and service. They have a wide range of models from sporty to family cars and they have great features as well. And they look great on the outside and inside. I have a midsize sedan and its fully loaded. I have the available features it came with and its amazing enough. Its a beautiful black car with sunroof and push auto start with navigation. Its also great on gas and is very spacious with leather seats. The seats warm up as well and sits enough people for me. My family is a family of four and its good to have enough room. Its also comfortable. And I have wireless phone and can make calls without using my phone. Its Bluetooth connected!

I have an Infiniti with transmission problems. Visits and calls to the dealer gave no resolutions. I was told this is a manufacturer issue, but they offered no resolution. Now, the car is stuck just outside of warranty, with the same issues, and at my own expense.

Decent amount of models but need more in the large sedan category and more sport type cars would be nice. The large SUVs look like a remake of the Nissans. Though I know both are owned by the same there needs to be a difference if someone is going to be paying a higher price. The front looks amazing. Just looks like its angry and is ready to go. The on-board navigation and the whole system though is bad. The infotainment system Infiniti needs to be revamped because it is slow and old. The upgrade options are a little pricey but not as bad as other dealers. Some are worth it like going to the premium but the personalization could be better on them. Back seats have decent amount of leg room though me being a tall guy the person behind me can become squished between the seat. Plus when I get out, the auto bring the seat back can make it even worse and I have to manually stop it.

Bought a new 2011 QX56. Had multiple issues covered under warranty. Thinking I got a lemon! Recently, my wife got stranded on the side of the road with our kids due to another poor quality issue. I paid to have it towed to the dealership where I purchased it. The vehicle has 79K miles. I was told it needed a timing chain and sprockets or a long block. 5K to 12K to fix. Called Infiniti which took a week for them to open a customer care claim and assign a rep to review and follow up. Was told it was out of warranty and there was no support offered. Escalated it to Nissan corporate, which took another 5 days and was told the Qx56 had performed to Nissan’s standards 70K miles and Nissan would not offer any additional support. The corporate rep was correct. Not a lemon, just unreliable and overpriced! Nissan has changed the name twice but it is still the same company making it. Based on all the customer complaints online this is a common problem! I have other choices and will not purchase anything else from Nissan or Infiniti! I hope my bad decisions help you make a better choice!

I bought a brand new 2010 G37 in Blue Slate. Soon after taking it home, I noticed that I was getting chips in the paint. At first I thought nothing of it and chalked it up to road hazards. Well, I must have 50 chips all over the car’s hood, roof, front and rear quarter panels - it’s just crazy. I have never owned a vehicle that chips as easily as this Infiniti. I contacted consumer affairs and was told there were no recalls for this at this time. They told me to bring the car to a local Infiniti dealer for an assessment. The service manager ** at Circle Infiniti looked at it. He said, “Yep, there are chips all over the car.” He took some pictures and told me to have consumer affairs contact him. I just received a call from Infiniti’s consumer affairs who told me that the chips were natural. Are you kidding me? Infiniti sucks and I would never buy another vehicle from them.

I am concerned after hearing about other dashboards that are melting. I own a 2006 G 35 Coupe and my dashboard is also melting and very, very sticky... I was searching for a recall problem with it and ended up here on this site so decided to put my complaint in... Is there a recall on it???

It was the luxury experience that I enjoyed very much. A lot of luxury items, XM radio woodgrain wheel, the wheelbase, the rear structure, the engine. Everything was great. Its got all the features that you could hope for. Its got a beautiful Hood, the back is great, the top is it, the horsepower, everything about it. All you have to do is just look forward to it and youll see how to professionally great it is in the engine. They have many different wheels that you can get and there are so many different stock rims all the way to luxury rooms. They also have different wood grain steering wheels that you can purchase also different seating available. Leather seating for those who like to be cool in the summer time. When you look into it and when you sit inside of it its very very spacious, a lot of breathing room and you can stretch your arms out. I really like it if I would recommend it but its just some things that Im not that Im not happy with.

My Q50 has 88,000 miles on it and is out of warranty. It has always been meticulously maintained. This week while parking the engine suddenly failed. The local Infiniti dealer inspected the engine and found that it had, in their words, a catastrophic failure. There were no signs of wear or burning. Something in the number two piston tore up. The oil pan showed large chunks of metal. I had expected this engine life to be at least 150,000 miles. Infiniti Customer Service response to my complaint was that the car was out of warranty and I will have to pay for a new engine.

This car is a gem. It is so good for just casual driving or for any kind of long trips to vacation spots or in general. I use my model of Ultima Infiniti to help me get around the whole world cause it is just that beast. It is very fast, coordinated, good, and very powerful in the engine. It is very bright, colorful and very cool. It is great.

We bought our 2008 G35X new. At 23K miles (mostly highway), we started getting warning lights for VDC off, slip and brakes. It was still under warranty, so I took it to the dealer (Dorschel Infiniti of Rochester) who said they had to charge me for the inspection if they couldnt find anything wrong. After inspecting, they said the only problems were that the rear pads had only 2mm left and the fronts 4mm. They strongly recommended a brake job for $379 per each axle. I was an automotive engineer for 20 years so I questioned this, but was told that 25K miles was normal for rear brakes and 27K miles normal for fronts. Given the long and horrible history weve had with this dealership, I was more than a little skeptical.I contacted Infiniti customer service, who told me that 30K miles was normal brake life and they werent going to do anything. She also said that she just had a similar complaint, so she recently checked into it. When I told them that they were about to lose a customer, the rep asked if there was anything they could do to keep us. When I said, Yes, replace my brakes, she said they wouldnt because brakes are wear items and arent covered by warranty at all.

I bought a 2007 Infiniti FX 35 and the dashboard started having bubbles all over it due to a manufacturing defect. I was never notified by Infiniti about this defect and a warranty extension issued on it. When I called the dealer I was told that it would be 1500 to replace the dashboard. I called up Consumer Affairs and wrote them a letter explaining the issue. They told me that there is nothing they can do about it and if I dont want to ever buy an Infiniti that is fine by them. Stay away from these cars. Buy Lexus or some other quality luxury car. These cars are cheap and the company does not empower their staff to take care of customers. In these times where every brand wants to offer a differentiated value proposition and experience for its customers, the old-school Infiniti is going in the opposite direction. No wonder they are way behind the other luxury brands.

Ive owned my Infiniti G37 a little over 2 years. I recently noticed that the paint on my front bumper was peeling off. Since I live in No. California and purchased the car in So. California, I took it to our local Infiniti dealership and they indicated that someone had painted over the factory paint. Since I bought the car new and have never had work done to the front bumper, I knew that it wasnt me so it must have been done at the factory or Mission Viejo Infiniti where purchased. I called Mission Viejo Infiniti to discuss this and was told they had no record of anything being done to the bumper - of course they didnt. I then contacted Infiniti Consumer Affairs and after being sent to 3 different reps, a month later an appointment was made for a rep to check out the paint on my car. Surprise - they said it wasnt the factory paint and they would not be doing anything to repair it.Im so angry right now that I just want to sell my car and have nothing more to do with Infiniti, Im going to try and see where else I can get my car serviced because I want nothing more to do with them and dont want to spend my hard earned dollars there. What kind of warranty is it if they wont take care of the problems that arise. This is very poor customer service!

The Infiniti QX60 has great safety features, but the Navigation/Bluetooth is still in the ox-cart Stone Age. Getting driving instructions also slow and tedious, compared to GMC Onstar, which answers the phone immediately, compared to long wait with Infiniti. And, GMC downloads instructions immediately, compared to tedious, roundabout method with Infiniti. If it were not for the excellent features, I would stick GMC and OnStar, which are far superior to Infiniti.

My vehicle is a 2001 Infiniti I-30. I have this car serviced at a local Nissan dealership since I purchased the car there in 2009. The car developed some idle problems and Nissan told me that it was the ECM (the vehicles computer). I had the ECM and a valve replaced 2 years earlier at Nissan, but they indicated that they could not do anything since it was an Infiniti part, but to contact Infiniti consumer affairs because they are likely to help with the problem since this part is over $1000 and should last more than 2 years. They indicated they would do this for a Nissan part.I contacted InfinitI consumer affairs and they instructed me to take it to an Infiniti dealership and get the problem verified. I explained to them that I was just at a Nissan dealership and they are actually the same company, but they insisted. Since I needed to get this problem fixed, I took it there. They kept the car for a week and a half and after all this, they told me they couldnt help because the part was out of warranty. They knew that the part was out of warranty before I took it into an Infiniti dealer and now I was out $145 service fee which they would not pay either.I asked to speak to a supervisor and Yadiri told me there was none. When I insisted, she indicated that a supervisor was not there. When I kept up, Jeane (the supervisor) came on the phone. Jeane indicated that the warranty was not the only issue (contradicting her subordinate) and indicated that car mileage and customer loyalty was also a factor. I indicated to her that I was an extremely loyal customer having my car serviced at Nissan consistently. She ignored my remarks and repeated over and over that they were not going to cover the part.This is ridiculous. Infiniti consumer affairs is a farce. People have purchased new Infinitis because of my vehicle as Ive always loved the performance and told people about it. Even though the car was old - this appealed to my friends because it showed reliability. I will make it my goal in life to get as many people away from the Infiniti cars as I possibly can. If someone at that company was smart, they would read the reviews in this section.

This is in reply to Glenn of Orland Park. I too own a 2003 Infiniti FX35. I too have the same over-heating problems with my vehicle. Infiniti will not do a darn thing about it because they already know of the problem. It is inherent in most 2003 Model FX35s. 1st Model release and build. It is the head gaskets. Low block! It is exactly why Infiniti acts like they cannot diagnose or replicate the condition. They drag and drag running up the bill and they play stupid. A simple radiator pressure test will immediately reveal the flaw. But they dont want to be the ones who conduct that test and reveal this condition to you. Take it to a radiator specialist. You will get your proof! Their only recommendation is to replace the engine! At close to a $ 10,000.00 fix. This is totally unacceptable! I would just love to partake in a class action suit against these imbeciles. Please do not waste any time or money trying to diagnose the problem gentlemen. It is on every Infiniti blog you will find. Good luck to all whom own these vehicles. I know that I am not alone. This should be a zero rank to Infiniti, but this site will not allow it. : (

My 2005 Infiniti FX35 is full of bubbles right in the center of the dashboard and starting in the corner by the speaker--the VIN is **.

1 year ago, I noticed my dashboard sticky. I take it to Schumacher West Palm Beach Infiniti to look at it and service advisor says dash looks like it is rotting but cant be a defect because nobody else has had the problem, only in the FX model but has never seen it before in the G35. My car is 2007 and had at the time 45,000 miles approx but could be less because I have never had to clean my car because Infiniti would clean it after every service call. My car is practically garage kept, the service advisor contacts the infiniti consumer and they say they will only cover half of the $1200 to replace the dash. I refused feeling very slighted and moved on...Since then I have always had a problem with a haze on the inside windshield and was told its probably a toxic fume from the breakdown of the plastic in the dash. Now I am concerned for my health and have been very sick with allergies and pneumonia and feel dizzy and lightheaded every time I drive my car and have noticed more cracks around the air vents on the passenger side where the door and dash meet and is chipping away exposing the foam underlayment and this is why I have since contacted Infiniti consumer and they refuse to even look at my car (which they never did the first time year ago) because I refused the half compensation the first time, and told me if if I wanted to contact the Better Business Bureau I could. And I have, I have not heard anything yet. I feel a car of this caliber should maintain better when taken extreme care of, I have had American cars last much longer and feel totally ripped off by wasting twice as much money on my G35 than any other car. I really do like the car except this problem but will not waste my money on another Infiniti again but they dont seem to care about the small pittance of one customer, their customer loyalty and the dealership is less than desired.

Infiniti produces a good variety of nice car models. They make coupes, sedans, crossovers, and SUVs. I have had a good experience with my car and I would recommend Infiniti. Its a very reliable car. My car is a four-door SUV with stitched leather seats and can seat up to five people in two rows of seats. This car is nice if you carpool or have a small family. I wish there was a little more room though.. The seats are very comfortable and it has the option of including All Wheel Drive. I would recommend getting All Wheel Drive if you plan to go off-roading or live where it snows.

Purchased a fully loaded Infiniti JX35 FY13 and owned it for just over a year. Someone pulled out in front of me and ended up hitting them in the back of their vehicle. My Infiniti ended up with damage to the front bumper, hood and right quarter panel. I dropped off the vehicle to be repaired in October 2013 and now I sit here writing this article six weeks later after getting into a conversation with both Infiniti and Courtesy Collision auto repair. Essentially, I am in a circle jerk as both parties keep pointing fingers at each other over a part from a company called Hunter which is required to complete the calibration of my car. The repair shop states car was done two weeks ago and cant complete the work until Infiniti supplies them with this sensor. When I check with Infiniti, they told me I was the first person in the USA to have a front end accident with this vehicle so they didnt have any of these parts available yet. I find this unacceptable that a luxury vehicle mfg can not repair vehicles they have sold a year after first customer shipment. I am also surprised I am the only person to have had an accident in this type vehicle. Either a testament to the safety of this vehicle or really bad luck on my part. It now looks like I will not see my vehicle until early 2014 (3 months). There is no guarantee since Hunter cannot provide a solid date for delivery of the item. Infiniti wont help me, auto repair shop wont give me vehicle back because systems in the car can go haywire without this part so here I sit making payments and losing precious time on my warranty! Bottom line: if you end up in an accident in your JX35, they cannot repair your car. Buyer BEWARE!!!

My 2015 Infiniti Q70 is not what I expected. Sluggish transmission, bad on gas, and my car has a rattling sound. I have 11000 miles on this car. The Q50 is a better car. I took my car back to the dealer for the 4th time and Im still having a railing sale. This should not be happening at 11000 miles.

I had my vehicle in at Coulter Infiniti (AZ) for service for recall work on the timing chain. I had to have it towed back into them several weeks later when the car broke down again. They said it was just a loose battery cable. I knew it wasnt but they insisted that it was. They told me it was all fixed and I could take my long road trip to CA without an issues at all. Of course the car broke down as we got to CA and so I called Coulter Infiniti and they said they couldnt help me. I found Orange Coast Infiniti and they helped a ton. I am 1 month later now and still my car isnt repaired. Orange Coast has been awesome and found out that Coulter installed screws in the last repair on the timing chain and it cause the CAM arm to break and oil to leak out. My QX56 needs an entire new long block due to metal in the engine from this faulty repair. I have been talking with Coulter Infiniti for a month now and they wont back the warranty and insist that I have to have my car towed back to AZ to have the dealer that broke my car fix it. They wont honor service warranty for the repairs at Orange Coast Infiniti. I am a month out of my car, rental bills piling up, $2,000 tear down cost at Orange Coast Infiniti to diagnose the cause of the issue and $26,000 repair bill and NOBODY at Infiniti Corporate helping me or stand behind their warranty with their own dealer!!! I cant afford all of this and an attorney already told me it is a losing battle to go up against a car manufacturer. I would be out thousands of dollars without reimbursement from Infiniti. Infiniti Consumer Affairs is a JOKE. They dont help their customers at all. They just cover up for their crappy dealerships!!! I am so upset and in tears over this. I have no idea where to go or what to do.

Infiniti has the most outstanding features available. Their look is so innovative that any type of person would love this vehicle. It has a variety of models for each type of individual out there. Whatever you are looking for Infiniti has it. They have models from the sleek and savvy to the family and modern. If you are laid back or more outgoing, they have the look for you, too. Infiniti has any type of upgrade or personalization that you want. All you have to do is ask and they will do it for you. And if you dont want all that hoolah then tell them and you dont have to have it. Infiniti is there to meet your needs, not theirs. The passenger capability is also awesome. It is a very roomy vehicle. Its great whether youre just one or two individuals or a family. They have the car for you.

Infiniti has sedans, SUVs, and huge SUVs. The sedans are a bit flashy, I loved the feel of them but they made me feel old! Haha! But I had loved the Infiniti QX4 for a long time before I bought one. I was having a new baby and I wanted a safe form of transportation. My QX4 had all the fun and luxury features I was looking for - heated seats, sun roof, and a nice look to it. I loved it. It was basically a suped up pathfinder, but the colors I just loved. I had a two toned QX4 and leather interior. It lasted me a long time. When I bought the truck it was as is, no immediate personalization. But I had a few things done to it, tinted the windows and changed the interior. My truck was good for a family of four, lots of storage and room. I probably would have liked a third back seat, but then I would lose storage space.

I purchased a brand new Infiniti QX60 in October 2013. The car started shuttering and slipping gears after a month. They replaced the transmission in November, and we just broke down on the highway AGAIN, with 3 kids and a dog in the car on the highway. They are now putting ANOTHER transmission in. This is the worst car I have ever bought AND the most expensive!!

I bought my first Infiniti in 2014, I purchased a demo model Q50 S Hybrid for the price of R574, 430 with km12000 on the clock, a simply awesome vehicle with all the bells and whistles. Early this year I was keen to trade up on a new Infiniti when I heard the news that there is only one dealership left in SA and the brand is basically dead in SA.When I bought into the Nissans flagship (Infiniti) the last thing I expected was to be left in this predicament and now (2018) the very dealership Nissan can’t even give me an exact value on my car. I find this extremely poor from such a global brand. Imagine Lexus did the same to their Toyota clients. The least they could have done was to attempt a marketing campaign in South Africa, and by that I dont mean billboards on major highways. One light at the end of this tunnel is the great service I still get from Nissan Melrose Arch who obviously still carry the service contracts on Infiniti. Needless to say I will in future not invest in the Nissan brand again.

I purchased a 2006 G35X in February 2012 with minimum miles on it. In October I noticed that my car would blow white smoke occasionally when I cranked up, and it was using a lot of oil in between oil changes. I took the vehicle to the Infiniti dealership for service and I was told by the service consultant that they had to do an oil consumption test before they could do anything else. She never contacted my warranty company about the oil consumption test, so for 5 months they continued to put oil in my car without trying to determine what the real problem was. What the service consultant failed to tell me was that the car had previously been in for the same problem and that they already knew what the problem was.I dropped my car off on March 19th to finally get the repairs done. For 2 weeks they held my car and did nothing to it. I called that Friday to get an update on what was going on and I instantly started getting the run around. Every time I called to get an update, either she was not in or they had not torn my car down or the adjuster had not come to inspect the car. I contacted my warranty company and they said they had emailed the consultant so I called her back and she said she didnt get the email. After some research the email mysteriously appeared. The warranty company denied my claim because of the pictures that the service consultant emailed to them. She told me one thing was wrong with my car, but told the warranty company something else. In the process of trying to extract thousands of dollars out of my pocket, the Infiniti dealership dismantled my entire car. There was nothing left intact but the body. I have been around cars my entire life, even worked on cars before. I have never seen anyone dismantle a whole car just to say that the valves were gummed up. They then wanted to charge me $2500.00 to put the car back together without fixing it. I contacted the dealership where I bought the vehicle and they stepped in and offered to pay for the repairs as a gesture of goodwill. They asked the Infiniti dealership how much it would cost to fix what was wrong and put the car back together and the service consultant told them that the only thing they (Infiniti) would do was put another motor in the car, even though as a customer I said I only wanted the problem fixed and the car put back together. I had to have my car towed away from the dealership which they charged $1300.00 for. It took two trips for the two truck to get my whole car to another facility for repairs. The attached pictures show in detail the condition of my car when it left the Infiniti dealership. The parts were not boxed up. They were just put on the back of a tow truck and dropped off at another facility.I will never take my vehicle to the Infiniti dealership for service ever again. They are in the business of ripping customers off and then lying about it. They have deceptive business practices at the Infiniti of Memphis dealership.

I made an appointment for the dashboard recall for my 2005 Infiniti FX35. I arrived at the Long Branch, NJ Service Center early for my appointment, and received a loaner car. Within an hour, they called me to come back for the vehicle. Mind you, I live 40 miles away from the nearest Infiniti dealer.They told me I need to come back and make another appointment when the dash comes in. I asked them why would they have me come in for nothing then. They stated that we need to see if its normal wear and tear, or warranty. I said that If its a recall, then it should be replaced either way. They said, not if its normal wear and tear. It was a total waste of time and every time I go in there they want to charge for something. This time they tried to hit me with a $120 evaluation fee. I will never buy another Infiniti again! Also, they will not cover paint chips I have all over my front bumper. The paint just keeps peeling off and it looks like crap. Its a 50K vehicle, new. There is no reason why this should not be in the recall as well.

I leased an Infiniti 37G in 2014. My lease expired in September of this year, I visited the dealership where I had leased the car the first week of August and inquired about buying a new Infiniti AWD. I contacted the dealer several times trying to get cost and payment terms. I received two quotes, both with very different figures and payment terms. I contacted the dealer a final time the third week of September and told the salesman I had to have the information within the next two days in order to process everything before the lease expired. When I did not hear from him, I purchased another vehicle from a different dealer.I then called to make arrangements to return the leased Infiniti and was told the only person who did that was out with an infected arm. I was told he would be given a message to call me when he returned. I still have not heard from him and it is now the middle of October. I returned the car to a different dealership. Now after two months I have been unable to get Infiniti to release interest in my Personalized tags and have had to buy new tags for the car I purchased. Based on my experience, I would never recommend leasing or buying from Infiniti.

Well, I guess I am not alone. When it comes to Infiniti, I echo the same problems being mentioned on this site (a/c and radio will not turn off) and many others. I have a 2003 Infiniti G35 with only 45K miles and I have to deal with this. I take care of my car but I now have to worry about what else is going to happen to it. Needless to say, it is not going to get fixed. I dont have the money to fix their ** ups. So if anything else goes wrong, I will just drive it until it falls apart. I will never buy Infiniti again, never. I will tell anyone that listens not to buy it. So, lets facebook this one to death, maybe they will listen.

I lease my Infiniti QX70 2017 on October 2017. Since then I had very bad experience with their service. It start with the fact that they didnt provide my the additional tool to change my Tire. I waited 3 ours to someone to come and change my tire (I could do it by my self, but I didnt find the special key). When the help arrived he also didnt have the special tool and I was suppose to wait 7 hours for towing. Last week I heard big explosion while driving and the Exhaust fell down.I didnt bump anything!!! And when I went the the Mechanic, they blamed me to bump something and pay 1500$ to replace the exhaust. It was impossible to bump something since the bump was in the posterior part of my exhaust. I try to talk with consumer affairs but they denied my concerns. This for sure my last Infiniti ever. And of curse, all my friends tried to prevent me to lease Infiniti. I feel so bad that I didnt hear to their advice.

My car was stolen. The insurance company sent to Infiniti more than the car was worth and refuses to give any money back, even though I put a large downpayment. Horrible company!! Thieves!! Everyone knows a car depreciates as soon as you drive it off the lot. Do not lease through Infiniti ever.

Submitted an inquiry on Wednesday, October 21, 2015. On October 22, Lauren, Regional Manager over the dealerships in my area responded to the inquiry by calling and introducing herself in a voicemail. I have returned her call and left messages three times on October 23, 2015 and no response. Come on Infiniti. I need help desperately! It appears that Lauren called to introduce herself by phone to enable her to say a call has been made, but she is not really trying to connect with me. At least thats the way it appears. I have a serious issue and I am not hard to get a hold of. It is unacceptable that Ive got to go an entire weekend without having spoken to anyone and my vehicle remains in an immovable state. I have taken my car to two (2) Infiniti dealers and currently it sits in downtown Chicago at the Bermans dealership. Orland Park Infiniti initially had my car, but they say they are unable to fix it. HOW IS IT THAT THE COMPANY THAT MAKES THE INFINITI CANNOT FIX IT?

The stereo and climate control not working. My Infiniti G35 has issue with Radio and Climate control. I have read that Infiniti had a recall for this repair. After calling and checking with dealer found out my car was not covered since it was manufacture in 2003 Dec. The cars are covered until August 2003. Same problem for which the dealer wants $1500 to fix. Nissan needs to own this problem and fix it.

Breach of Warranty problem - Bought a 2014 QX60. After the 2g to 3g upgrade by AT&T for the Infiniti Connection we had problems for months. http://www.lemonlaw.com/pa-lemon-law.html. Contacted these people. They got it solved.

I have a 2007 FX 35. Have overall been pretty happy with the car as I drive a lot for work. Besides chewing up tires at an alarming rate, my dashboard is bubbling up all over the place. I noticed a customer remark about getting this fixed via a class action lawsuit. I have never been informed through Infiniti or any other source. I assume this was an individual lawsuit. My question is do I have any standing to be a part of a class action lawsuit if there was one?

I purchased a QX70 in July 2017. I love the car but I started noticing a musty smell when I turned on the A/C about 6 months after I bought. I took the car into the dealership and they told me to changed the cabin filter which I did and to turn off my a/c about a mile before my destination. Ive owned cars for 35 years and Ive never heard of such a thing, especially in Florida. The new filter seemed to help but then the smell came back. My son in law said it smells like an old man with body odor and Ive also heard it smells like rotten onions. I took the car back to the dealership about 6 months later and they did an ozone treatment which didnt really help. I took it back 2 months later after my friends who were visiting from out of town started coughing profusely when they got in the car. Evidently shes allergic to mold. The dealership performed another ozone treatment which didnt help. Infinity supposedly did a mold a test after keeping my car for 3 weeks in the shop. I have not seen the mold test but I can still smell the musty smell. The smell seems to be most noticeable on the passenger side as soon as you turn on the A/C.

I didn’t want for it to come to this l, but I feel like others should be warned. In Aug 2016 I leased a 2016 Q50 from Infiniti on Camelback. I love my car and planned to purchase it after the lease, up until these last couple months. In the beginning of October 2018, it started running hot and overheating, on October 24th took it into Infiniti of Scottsdale for an inspection and they gave me the all clear saying they couldn’t replicate the issue and nothing was wrong with my car after having it for 2 days. The service tech told me if it continues to call them back and bring it up.On my way home from the dealership, my car was running hot but not overheating and when I looked in the coolant reservoir, it was pretty much empty after just being filled at the dealership. I called and the service tech said to email him the photos which I did and never received a call back (it was the weekend). I continued to drive my car just adding 1/4 quart coolant, if not more, a day until the “low oil pressure, stop vehicle” light came about 8 days later (800 miles). I then had my car towed to Infiniti on Camelback where I purchased the car and had them look at it for the same issue. I was told that there was sludge in my engine and I had “lack of maintenance.”Before even being asked to provide all my receipt of oil changes, they noted on my car that there was lack of maintenance. They changed the oil at Infiniti on Camelback, still couldnt replicate the losing coolant and overheating issue and once again sent me on my way and told me to continue driving the car. Fast forward to Thanksgiving Day (4 days after getting my car back), we are driving to our families in Surprise Arizona from Chandler Arizona and about 45 minutes into the drive, I try accelerating and it doesn’t do anything. I pull into the suicide lane as I couldn’t do anything else and once the car finally hit about 20 mph the motor seized and started knocking.As it being Thanksgiving, Infiniti on Camelback is closed, we called the Infiniti towing line so they could tow the car in and we would have someone just come get us so we could still enjoy Thanksgiving. We were only quoted 90 minutes for the tow, but sat on the I10 for almost 4 and a half hour. I called Camelback the next day and spoke to the service manager. They refused to give me a loaner, and said that I would need to purchase a battery for $250 and $759 to break my car apart, before they could start the diagnostic on my car. That is ridiculously high for a battery for 1 and why am I being charged labour for something that should be under warranty?I purchase a battery from Infiniti of Peoria for $150 and self installed it. They still refused to do any diagnostic unless I paid them the $750 to break my car down. As my car in the last month had been given the all clear, and now they were saying I never did oil changes and it was my fault the motor and turbos blew. The service manager was VERY rude to me and just kept repeating “your lack of maintenance,” refusing to listen to anything else I had to say or look at any of my maintenance reports.I didn’t feel comfortable moving forward with them so I transferred my car to Infiniti of Coulter AFTER speaking with a service technician who said he “doesn’t see why warranty wouldn’t approve it because it been checked 2 times in the last month and I have all my oil records. It sound like the coolant is mixing with the oil.” He told me at first if warranty didn’t approve it, but he didn’t see why they would. It would be $350 to pay, easy, told him to go ahead. I still mind you have not had a loaner vehicle. They did the inspection and to my understand they had all my service records and submitted the claim, the claim came back asking for my photo of the top of my engine which brought the charge up to $1400. I asked him what he thought was going to happen and he said he wasn’t sure but he still didn’t feel like it would be denied. After thinking about it, I really didn’t have any other choice and said go ahead.About a week passed and I heard nothing, I called asking if I would be able to get a loaner and he said yeah I should have something Thursday [on Monday]. I said okay and we left it at that. On Thursday I called to see when the loaner would be ready and he said my claim came back denied so I wouldn’t be able to get a loaner and the price on a used engine and turbo would be $14,000 or he could find a new motor but it would be about $14000 plus my $1,400 I already owe them. I’ve called consumer affairs numerous time and escalated it due to the fact they denied it “due to the sludge being in the engine it an automatic denial for lack of maintenance of the vehicle.” Well come to find out the claim was submitted with 2 service records. Of course they would deny it! I asked the service tech to attach the records so they can reevaluate and was told “no amount of service records can change their decision.”Well come back to this week after waiting since the 23rd or December for a call back from a regional supervisor in consumer affairs, I get the call telling me there will be no other communication and that I am not only responsible for a new motor but continue to pay the lease [done on Nov 1 2019] and any damaged that will be due after turning the lease in. So after paying almost $40,000 for the car, I now will have to pay an additional $20,000 for a motor and $470 a month till November. Not only that, I’ve made 3 payment on a car that’s been sitting at Infiniti with no loaner provided, lost out on not only Thanksgiving but Christmas and New Years with my family because I had no transportation to get there. Not only that but I’ve been having to rely on rides to work or paying for Lyfts. I’ve never in my life had such a bad experience with a company. I’ve personally purchased 2 vehicles from Infiniti and in the last 3 years my dad has purchase almost 6. I was a very loyal Infiniti customer but now I will never be back to any Infiniti or Nissan dealership. I’ve spoked with 3 master techs, without even telling them what’s happened to the car just showed them the videos and photos, ever since one of them have said, “there is a leak in my head gasket and coolant is mixed with my oil.” Sludge take thousands of miles to build in an engine, not only was it taken 800 miles prior and given the all clear AT AN INFINITI DEALERSHIP but the oil was changed 3,000 miles prior, and we still have the oil from that change.Not only did this happen to my car but is now happening to multiple other Infiniti’s and has (to my knowledge in Arizona only) happened to at least 6 others who have had their motor replaced already, through warranty or paying for it themselves. Mind you, I also paid for the 3 years or 45000 miles maintenance package for $499 that Infiniti on Camelback never attached to my lease.

The company resolved 100% and responded to me directly. I dont believe they even knew this was here. Im very pleased with Infiniti Financial Services and have leased with them for 15 yrs. this was a very shocking and guess one off situation. No need to contact them. Thank you.

I bought a 2011 M56s. Driving to work one day my check engine light came on and my car started jerking. So I drove to the Infiniti dealership to have it looked at... Found out the solenoid switch needed to be replaced. They replaced it and about a month later I started hearing this whining noise in the engine took it back to the dealership and they told me my timing chain could be bad. My question was why would that be and does that have anything to do with the solenoid switch they recently replaced. I was told, “No they have nothing to do with each other, but we will have to charge you 1400 bucks to look and see if the timing chain is the problem.” WTF… just to look and see. So I did my homework and found out a couple of people had this issue. Well the fact they lied about the solenoid switch and the timing chain didnt worked together - pissed me off because that was far from the truth. They actually work hand in hand to make sure that the oil is pumped correctly thru the engine. I called a friend of mine who is a certified INFINITI Technician in New Jersey and he told me not only does INFINITI know this is a problem, the technicians across the US knows this is a problem because the solenoid switch cant handle what it needs to handle. Once they goes bad that would cause you to have problems the timing chain - and if the timing chain cant be fixed, you ultimately have to get a new engine. Isnt that some stuff... Not only does Infiniti knows - the dealerships know as well. But the dealerships with put in on Infiniti and say it’s their problem. But you charge people to fix the solenoid switch knowing that he could cause a problem with the timing chain and engine. If you know it’s a problem why do you swap them out knowing it really doesnt fix the issue? This should be a recall issue for Infiniti, but then they tried to say I was out of warranty. The warranty is not an issue if you already know the part was going to be a problem when you built the car. How do I start a class action lawsuit for this…

If you have a problem with a sale that was made do not expect Infiniti to help. Even when the dealership, that carries their name, lied to make a sale. Grubbs Infiniti lied to make a sale. They seem to not want to get involved to help out. They are okay with the deception that was done at Grubbs INFINITI, in Grapevine TX. I have never had such bad customer service. I will definitely not buy another Infiniti vehicle again. This was my first Infiniti and my last. I will go back to Cadillac, now they outstanding customer service.

My wife and I have a 2015 Q60 S Limited edition. It was broken into two days ago by someone popping the cover on the key entry and jamming a screw driver into the lock causing the windows to roll down giving them easy access to the car and contents and causing damage to the door and lock. After doing an internet search I found that this is a known issue with Infinitys dating back to 2008 and therefore making the cars a target. I would like to have Infinity fix this issue with our car and others so that the windows will not just roll down when a screw driver is jammed into the key entry. Possible solutions: Disable the roll down feature, remove key cylinder or other. At this time they will do nothing and the dealership will not comment on the known issue. They referred me to Infinity consumer affairs that offered nothing.

Recently, I purchased 2011 Infiniti FX35 Premium model from Woodbridge Alta Infiniti. My brake started to make squeaky noise around 5,000km odometer reading (Canadian car). I took it to my dealer 3 times, the technician did the security sanity check and found no problems and told me its common to hear brake squeaky noise in all Infinitis. So basically, the dealer wont do anything to fix squeaky problem. At this point, my only option is to upgrade factory brake pads to ceramic pads and I am not even sure this will fix the problem. I am very disappointed in (1) Alta Infiniti technicians and (2) FX35 brake system.

I own a 2014 Infiniti Q50 and have been having persistence and regular issues with its two dashboard interface screens. I have the Infiniti warranty and have taken the car for repair multiple times, contacted the Infiniti Consumer Affairs and tried to come to some sort of resolution or a buy back offer, but have been unsuccessful. I have been a long time loyal Infiniti customer since 1994. I currently own two Infiniti cars and have owned 4 infiniti vehicles so far. But now with this lack of resolution of such basic quality problems in a luxury brand, has left me wondering if I should switch brand to one that would support their loyal customers.

I am a third time Infiniti buyer and third time was not the charm. My car has been in the shop 5 times in the first 14 months of ownership for brake noise. Noise which is loud enough to be heard inside the house when I enter or exit the driveway. Excuse after excuse from the dealer with no real resolution. First, it was a pin, then a hose and now a spring. I have to fight to get them to reproduce every single time. Ive been told they squeak when theyre cold then they squeak when theyre hot and finally its not a safe issue.When I opened a case with customer service, what a joke. I called 4 times now, twice spoke to the rep and twice left messages. Not a single thing done as a result of my case being opened. The quality of the interior is awful. Leather seats cracking after just a year, silver trim nicks with the slightest pressure. Every silver panel on my car has dents and scratches - looks terrible. The dealer replaced one of them as goodwill and a day later, there were already two nicks on it. The new panel is worse than the old one. I am very frustrated, I wish I had never bought this car. Buyers, beware.

I bought a hardtop convertible flapper motor in November and had it installed. I used it 4 times before it stopped working in February. I contacted the company (< 90 days) and requested a replacement motor. They refused. They did not even offer a discount. The part was $880 or that worked out to be $220 per convertible top elevation. Do not deal with Infiniti parts of America.

This is a very comfortable car, but it also has a sport mode for a sporty feel. The interior is very pretty and feels luxurious. We have had no problems with it. People constantly tell us how much they like our car. If I had it to do over, I would purchase the same car again. The white paint is different from the white colors offered by other car companies.

I have a close friend who bought an Infiniti and after just six months was rear ended. Underinsured driver and the problem lies where Infiniti does not provide replacement parts, what??? If you’re making these cars how do you not provide PARTS? My friend was covered for two weeks of rental and is now for the last four weeks is paying over $600 a week ONLY because of fault of Infiniti NOT providing parts in a timely manner. DO NOT BUY Infiniti. Their customer service sucks!!!

I am so disappointed in Infiniti and how they treat loyal customers who spends thousands of hard earned money with this brand. I have a 2017 Q50 with just about 11K miles on it that has issues every month. They refuse to help me, and denied my buy back request. Stay away from this company and those horrible Q50s.

I purchased a used 1997 Infiniti J30 and 2 weeks after buying it, I noticed one night that the car had trouble accelerating. We thought that maybe it came from the muffler having a tiny pin-sized hole in it, but obviously that wasnt the problem. When I started out to work the next morning at 4 a.m., I noticed that the car would not accelerate past 20 mph. I turned around and went back home and waited until the repair shop opened. I made it there, and before I pulled into the parking lot at the shop, my car began making this loud tapping sound. They put it on the diagnostics machine and told me that I needed an engine. Wth?! I just purchased this vehicle from a young man who told me that he had gone to have it checked and the only problem they found was the hole in the muffler. How could this be?

I purchased a brand new Infiniti FX35 in 2004 and had nothing but problems as follows: - 3 months computer failed and needed replacement. Dash board is soft and has issues. Leaked two quarts of oil every two weeks and needed oil cooler and engine gasket replacement at 60,000 miles. Seats have fallen apart under routine use (not abused). Dealer felt it was defective but Infinity would not cover the replacement. Steering wheel auto-adjust motor failed and needed to be replaced (costly). Radio has failed. The list can go on and on. If I could have rated this brand at ZERO I would have. I hope that anyone who reads this will be spared the disappointment of owning an Infiniti.

I have owned 8 Infiniti models over the years from a 1991 Q45 all the way to a 2011 G37x. I could not be happier with the cars and the way I was treated by the dealership in Barrington, IL. I will never go anywhere else for service work and plan on buying a Q40 or Q50 next year.

Infiniti manufactured a faulty dash in the Infiniti fx35, which bubbles and cracks (after your warranty is up). Infiniti knows the material is damaged at my fault to the customer. Yet they will not pay for $2500.00 repairs. Infiniti will not discount the repair. However certain customers have been granted this courtesy. I guess Infiniti appreciate certain customers more than others. I have filed a complaint with them as well. There has to be something that can be done... I will never purchase another Infiniti!!

Infiniti is fun to drive, classy, has good technology, and feels safe. The car is unique style. Its almost a minivan in disguise. It is a great family car and great for traveling long distances. The television in the back keeps the kids occupied. Great sound system, too. I was able to get a moonroof and really like the comfortable seats. The third row is easy to use and comfortable for adults unlike most third rows for SUVs. It can fit at least six passengers and it has great room leg. The leather seats are soft but do not mess up. The ride is smooth and most people comment on the roominess without being overly big. They have great customer service and prompt reply when customers are dissatisfied. I would probably buy again.

I am so sad the new JX has the face of a growl. I was hoping it had the high rounded eyebrow like my 2004 FX. I really love the new QX but it is too tall for me. I was planning on purchasing the JX when it was released this spring but I really do not like the front of the car. I will not buy a new Infiniti this year. I will have to look at new vendors.

For those of you that have the dreaded bubbling dash there is good news. Infiniti issued a recall on the dash problem to be repaired at no expense to the owner. I had an 07 fx35 and the dash bubbled in 2010. Had it replaced and received a warranty for 85000 miles or 8 years. The drivers seat tearing is another issue. They will not fix that, nor will they fix the power seat gear issue.

My black Infiniti began having paint issues. At first I thought it was damaged by something in the environment, etc. But upon inspection, you could clearly see the distinct outlines of the decals that had been placed on the car years earlier. The damage began there has now spread over entire car. I dont know if the paint or clearcoat had a chemical reaction to the paint or perhaps the decals prevented the coating from doing its job or perhaps the solvent sprayed on to remove the decals had some kind of effect. I researched on the internet and found several other issues of the transportation decals causing delayed paint failure on Infiniti vehicles. It is obvious from photos that the damage is not random or naturally occurring.

My 2007 FX35, which only has 50K miles on it, has several cracks on the vinyl part. Per Infiniti dealer, it’s a wear and tear problem. How would a luxury car seat wear just around 40-50K miles on it! I noticed online that it’s a common problem and mainly for the brick color. They need to recall this cheap vinyl, and replace it regardless of warranty.

I have a 4 door sedan which seats 5 comfortably. Infiniti has a wide range of models from sports cars and coupes to trucks and suvs. Great engines with lots of power. All wheel drive which comes in handy in the northeast and a very good awd system. Very unique sounding engine along with a stylish new body which they just came out with getting away from the legacy models that have been the same for some time. The upgrades include real leather, nose speakers, sports seats, suspension and engine upgrade. Navigation is also an option, backup camera comes standard.

This car has been a fun car to drive but the reliability has been a joke. Almost immediately after buying the car the window regulators were messed up and I had to pay to get them fixed. Now the CD player is messed up, its got some CDs jammed in there. And Infiniti is quoting close to $1500 to fix this? Are you kidding me!? These cars are junk. Might as well stick with GM cars. Even if something goes wrong in a GM vehicle it costs under 200 to get it fixed.

It is a nice luxury car - fast, comfortable, clean. Nice smooth drive in short and long distance. Nice exterior and interior. Nice lights in the front and back of the car. 4 wheel drive. Its got a CD player and sleek design. Luxury benz feel. Good for kids and cargo. Lots of room for my 2 dogs for vet appointments. Lots of room for my 2 kids and their toys and drinks and cups. I also like the amount of space for groceries. Theres customizable tints on windows, headlights and back lights, color of exterior and interior. I customize the GPS as well.

About 8 months ago I leased a QX30 because I have friends who love Infiniti so I was excited to give it a try. This car is a DANGEROUS vehicle. We went to the dealership to try and get out of the lease and roll into something else because they asked us to come in and talk after I emailed my disappointment. All they were concerned about was trying to fleece us out of more money, not help us solve the problem. Here are just a few of the issues with this car: motor shuts off when you come to a stop so that when you try and go out to make a turn, it bogs down and delays (I have almost been hit because we live on a busy highway). The visibility is so poor and there are no added mirror insets on the side view mirrors to help with this problem. When you come to a stop the a/c shuts off and when you go it turns back on except blows hot air, auto door locks with key fobs dont work properly, it will not pair well with my iPhone (apparently has compatibility issues), back tailgate does not always unlatch and is heavy. I was told these parts are made by Mercedes with an Infiniti logo...if it were Infiniti I would be ashamed to have my logo on this car. I do truly hope no one is hurt in this car, myself included.Guess my husband and I will have to continue to draw straws to see who has to drive this plastic heap of junk each day until our lease is up. We were given the opportunity to test drive a QX60 and it was so nice and quiet and drove like a luxury car is should. But then they decided to try and really stick it to us because if you are extremely disappointed, they really dont give a darn. Hopefully we can stop anyone else from making the mistake of purchasing this vehicle and after our experience today, they dont get a good review on customer service either.

I have 2006 M45 Infiniti with 43,000 miles which I just recently noticed it has cracks in the dash, otherwise, in pristine condition. After searching online, there are many complaints for several different Infiniti models with the cracking issue. My auto has always been garage kept and I have never used any kind of chemical cleaning the inside. Infiniti has issued an extended warranty for the FX models for this issue. I called customer affairs for Infiniti and was given a rote spiel, looked up my VIN and was told no recalls for that issue on M45s, they will notify me if and when a recall is made. Did not want to discuss it at all.... Just kept repeating I would be notified if there is an issue. Who makes these decisions? I cant believe a supposedly quality manufacturer would just brush you off like that. Who do the many people who have this issue need to complain to, to get something done?

I am currently leasing 2014 QX60. Overall very happy with the car, however certain things make me worry. At about 150 miles (ONE-HUNDRED and FIFTY)... I had to replace my transmission. Not repair or adjust: completely replace it. At about 2900 miles I have noticed issue with fuel-gauge: both computer estimated one, and the arrow one. Computer estimate keeps jumping up and down, and the arrow one is stuck at quarter tank most of the time, randomly moving up and down. I truthfully never know how much gas I have. Auto lights....they are always on, even when it is day time and sun is bright and shining. One of the welds in the trunk is a bit too big, so when trunk opens up it makes a squeaky noise (annoying). Now, I am leasing it, so if tomorrow all 4 wheels falls off... I dont really care... just putting it out there to inform others.

I have an Infiniti JX35 2013. In the past 3 years I had to replace both the right and left headlight units at a cost of $1200 each because water leaked into the encasement and caused an electrical shortage. I called Infiniti initially and was told that it was an isolated problem with my own vehicle, but have since read multiple reviews on-line from others with the same issue. Now my R side headlight is fogged up again. I called them today and they were absolutely no help. I was told to take it to a local dealer for an electrical diagnostic starting at $150 cost to me, even though this is the 3rd time to replace the same part, and I have a photograph of the obvious moisture inside of the headlight. They really just dont care. I will never buy a Nissan product again.

My 2003 G35 Coupe has had numerous issues. I purchased this vehicle in 05 with 21,000 miles and immediately noticed a break recall. Thankfully dealership handled that, however that should have been a telltale sign. After the two motors went out on my windows, alternator, cam shafts, sun roof off track, AC compressor, DR2 headlights ($210/each). Ive finally experience the ultimate issue when my GPS/AC/radio unit went out. Well sort of. The navigation and radio systems are both powered off and the AC unit is always on high. Besides paying $2000 extra just because I wanted the navigation system, I am now averaging about 14 mpg thanks to my uncontrollable AC unit. After paying $29,000 for my car and now not having the expendable cash to maintain my vehicle. There it sits while the paint job oxidation is progressing. Infiniti if youre out there PLEASE REDEEM YOURSELVES AND MY FAITH AND PIMP MY RIDE.

Im just very sad that my 2003 Infinity g35 burned to the ground while not even on and no one from Nissan seems to care. The fire department said that it looked like it started from the headlight. Im now out of car. The sad thing is that I want to buy another g35 but my pride wont let me.

There are so many car by Infiniti but I chose to buy g35x which is a luxury and sport all in one. This car also is a very reliable car. It is new, unique and fabulous and it has all the feature I was looking for like the heated seats and the stereo system and the pick up of the car.

My 2009 Infiniti fx35 always have break problem whenever the weather is really cold. I took it to Infiniti several times, pay a lot of money, but the problem still remain. This problem started 3 months after I bought the SUV. Also, lately when I drive, it sounds like something is beating drum under my car but Infiniti cant find what is wrong with it. I am always regretting spending so much money to buy an SUV that Im not comfortable with.

I, too, own a 2003 G-35 and have had the expense of $670 to change out the radio circuit board. The repair shop tried to go through Infiniti but my VIN was outside of the range of the recalled vehicles. I think it is ridiculous that with the volume of complaints, Infiniti only chooses to replace a few. The problem was not limited to this specific range of vehicles as can be seen in the many message boards that continue to be the voice of many dissatisfied consumers. I really want Infiniti to make it right with the people who purchased their product and now, have had to be out the expense of the repairs. I really loved this car and would have been an Infiniti customer for life but this is just too much for anyone to just accept. Stand by your products and reimburse people for the money they have had to spend to fix this problem in order to be able to operate their vehicles safely!

I have owned an Infiniti 2004 Q45 with 62K miles that has been garaged most of the time. I intended keeping this vehicle as a collectors item. I also own another vehicle, so it has not been my main transport. Unfortunately, the vinyl around the sides of the drive seat has started to tear on its own. On inspection, the quality of the vinyl is very poor. What a disappointment for a car costing 64K. I will never buy another Infiniti product.

Infiniti USA has thumbed their nose at the malfunction of OCS system in 2009 vehicles, ours is a G37. When the OCS is not functioning it turns off the airbags when a passenger sits in the passenger seat. They do not care that your life and the life of your passenger (my husband, my grandson, my mother, my daughter) is at risk for serious injury or death as a result of their negligence. They are negligent in that Infiniti knows very well they have a problem with this system not working as intended when purchased (easy lookup on internet of many owners having this same problem) yet they only recalled back to 2010 to fix the OCS thus requiring 2009 Infiniti owners to fork out $6400 to replace their defective design or not fix and run the risk of death or serious injury. I have called Infiniti USA and their response is this vehicle has no recalls end of discussion.Every owner of a 2009 Infiniti that has problems with the OCS not functioning and turning off airbags when anyone (even my hand) touches the passenger seat should not accept Infinitis answer and file a complaint with their Attorney Generals office and NHTSA. I was involved in a motor vehicle accident in June of 2016 and was in a 1999 vehicle... Had the airbags not gone off as intended I honestly do not believe I would be here writing this today so I am very aware of how in a blink of an eye you can be plowing into a vehicle and your only line of defense is working airbags. It is morally incomprehensible of Infiniti to not care for the lives of their customers (or should I say some of their customers).Knowing this I will never purchase another Infiniti and suggest you do the same because somewhere down the line you may have a problem that is not your fault with your expensive Infiniti and it may be one that could determine your safety and the safety of your loved ones and you will have to deal like the rest of the 2009 customers (victims) with absolutely no help from Infiniti.

So I bought a 99 Infiniti G20 with only 80,000 miles on it. I knew it needed TLC however, I had no idea the manufacturers decided to no longer make important safety parts and the dealers offered no choices other than go to a junkyard. Any intelligent person knows some things you shouldnt ever purchase secondhand!!! I was going to buy a newer one when my son graduated HS however, I no longer want anything to do with this vehicle. I have found few and far aftermarket items. I cant believe an axle assy more specifically the kingpin bearing is nowhere to be found. I AM AT A LOSS FOR BOTH ME AND MY CUSTOMERS ATM!

I have a BRAND NEW 2014 Infiniti QX80. Black exterior. Two months after I bought it, the paint started chipping/peeling off the roof and hood. Now I have paint peeling off the hood, roof, bumper and fenders. Been told by an auto body expert that the paint is too brittle. Originally, Infiniti was going to repaint it. Now, they say they arent going to do anything. My tough luck. I am an attorney and I have already filed suit in West Virginia. However, I would love to make this a class action lawsuit against Nissan North America as their product and customer service is terrible. I have seen a lot of people on the internet with paint issues. To that end, if anybody is interested in joining a class action lawsuit against Infiniti, please email me.

My EX 35 has 55k miles. Steering makes groaning/thumping sound when turning right and going over bumps. Took it to dealership (Lupient in Minneapolis) and was told this is due to problem with steering box and will have to be replaced at cost of $2,100. Asked about warranty and was told steering was out of warranty at 50 k miles and that existing drivetrain warranty (6 years or 70k miles) would not cover. Was told to contact Infiniti consumer affairs. Did so with same result. Steering is most critical system on a car (as wings are to airplanes); this car has not been abused and Ive never encountered such a problem in any of the ten cars Ive owned (4 of which have been Nissan/Infinitis). Ive found internet references to this problem with this car - this must be a manufacturer defect. Is Infiniti copying the GM strategy of rebuffing serious safety complaints until serious problems occur? I would like for infiniti to make good on this issue and help me repair this problem.

Comfortable and a very smooth ride. Plenty of room to travel long distance with children and pets. Very powerful engine and easy to handle. Fully loaded with new technology. Incredible braking system and also a very nice sound system. It handles like a car and I also gets very good gas mileage to be an SUV. I would recommend this vehicle because it is very classy.

I have purchased 2 Infiniti Qx56 SUVs brand new. My current 2012 has been in the shop over 10x with the same problem. The dealership explains the problem to me and how this is unique. Each time the cause is something different when they document it and check you out. Now the truck is out of warranty and it will be my responsibility if it happens again. Trust me when I say, It will happen again. Being stranded and having to be without my own vehicle for days. One time it was in the shop for 21 days, they claimed they were waiting for a part from overseas. I did contact Infiniti corporate office and they refused to do anything. I had bizarre electrical problems with my first Infiniti QX56 as well. I had it in the shop multiple times and no one could ever figure that unique problem out either. I purchased my second one because it was the new body style and it was very spacious. The sales team was very sligh about and claiming it was all revamped and no issues reported. They do have a good looking vehicle but I will never never again buy an Infiniti. For the price ($80,000) you would expect more. They are not trained in customer satisfaction, quality or customers service.

Back in July my wife and I leased a 2014 Infiniti Q50 sport. No problems with the purchase everything went smooth. On November 19th she was destroyed by a school bus. After a few days I was told the car was a total loss, Safeco prompted me not to make any more payments as they had already got the payoff amount. I went to Infiniti to see what my next step was. I was told bring up your license plate and registration and they would put me in another car since our lease was so new. I ordered a new car to be delivered to the dealer along with a $500 deposit. After a few days I was told we were not approved? I was never told my credit needed to be run again. The salesman ran our credit knowing the other car was not off the credit yet? So infiniti and Nissan ran our credit twice knocking down our score more. It took three weeks to get our deposit back for some strange reason. When I offered to supply a co-signer I was told our name could not be on the car. We decided to call Nissan/Infiniti and we were told wow! They were shocked at how we were handled and said they should have put us in a new car and transferred everything over, she also told us they were independent dealers and try a different dealer.My wife and I called another dealer and I told them my story and he responded with I can get you approved .. no problem. I assured him I did not want my credit run unless he could assure me it would work. The salesman said fill out credit app and I will have you approved within a couple days. 10 days later and Im calling him trying to find out what is going on, I took into consideration the holidays and waited until today. Finally he responds and tells me sorry we cant help you because you were turned down at another dealer? I responded with I chose another dealer for the way I was treated. I am now waiting for a phone call back from two hours ago. I was told twenty minutes, I also e-mailed the customer service and got an automated response that it was received and have not heard back from that... 5 days ago. So now I have 4 hard credit inquiries not including the ones we got at the purchase! Completely Frustrated!!

I have had 8 Infinitis in a row, mostly leases. The vast majority have been fantastic experiences. Recently, however, I am left looking for another brand after this lease has expired. I have had issues for over 2 years now with my map screen, radio, and bottom screen going out every 7 minutes since I purchased the vehicle. I have brought the vehicle back numerous time and they have replaced numerous components to no avail. Finally, the service technician figured out what the issue was and, after having my car at the shop for 2 weeks trying to get Infiniti to pay for the TCU, they finally figure out the problem.I contacted Consumer Affairs in hope of getting some fair recompense for my 2 years of inconvenience (I travel a lot in my vehicle, so every 7-minute glitch was extremely aggravating). They agreed to make 2 payments. I was hoping for quite a bit more, maybe I am being selfish, but I spent over 10k on this lease and never has it worked as it shouldve. I asked for them to pay the rest of my lease (10 payments left) or give me an incentive for my next vehicle, and got road blocked by the agent. Every time I called, it routed back to the same guy who would not allow me to speak to any supervisor or anyone other than him. Needless to say, I will not be leasing or buying another Infiniti. It was a great run, but all good things must come to an end I guess.

I purchased a 2016 QX80 from the Infiniti dealership in Manhasset NY in 2016. Roughly 12 months after our purchase we noticed various paint chips that have occurred in random places around the car in places that cannot be explained by wear and tear or debris impact e.g. inside the door jamb in all 4 doors and the back of the trunk. We brought the car top Infiniti and were denied warranty coverage for the paint chips. We since brought the car to several pain places that all immediately recognized the issue of a sloppy or poorly dried paint job. Now almost a year later, there are many more paint chips and many of existing chips have begun to rust. Nissan/Infiniti is denying our claim.

In a two-month span of time my Infiniti G37x seem to have sudden and explained acceleration. On the first occasion, I, Mark **, was the driver. I took the vehicle to a carwash. At the end of the wash I was waived forward by the guys who towel dry the vehicle. As I stepped on the accelerator the vehicle shot forward at a high rate of speed. I was surprised but blew it off as a fluke. Approximately one month later my wife was driving the vehicle. She was a red light; as the light started to turn green she moved her foot from the brake to the gas pedal and the vehicle again took off at a high rate of speed. Its not the kind of thing that happens regularly, so its difficult to know if its a real problem or human error. Frankly, after it happened with my wife I was really concerned because she is an extremely careful driver. Truth be told, she drives quite slowly.I would like to have the vehicle checked out and perhaps have the black box read to see if there is a sudden acceleration problem. Im not sure who or where I should go to have this matter fairly examined and if there is an independent body who evaluate complaints of this nature. As a direct consequence the vehicle was involved in an accident (second acceleration), resulting in approximately twenty thousand dollars in damage to my vehicle and additional damage to other vehicles and property. The vehicle went from a complete stop, traveled about 100 feet striking another vehicle at speeds in excess of 50 mph. In the first incident at the carwash, one employee jumped out of the way and I managed to bring the vehicle to a quick stop.

Infiniti FX35 Dashboard bubbling - I got screwed by Infiniti. My dashboard started bubbling back in 2016 so I contacted Infiniti and told them about the problem only to be told that my car was out of warranty and that they could not do anything about it. But yesterday 10/23/17 I had my car serviced and was told by the dealership that the Bubbling was a recall issue. I was never told by Infiniti that this was a recall or an extended warranty was out for the bubbling issue. Im so disappointed in Infiniti because I never thought that they would leave their customers hanging on a expensive repair and not let us know in writing that this was an issue that they could repair. The fact that I contacted them back in Sept. of 2016 about this issue and their reply indicated that since I no longer had an warranty on the vehicle was why they could not fix it. They never mention that an extended warranty was out to fix this issue or when that extended warranty ended. So Im stuck with this ugly dash in a car that is suppose to be of luxury. Im hurt about the whole thing but at least now I know to never buy another one. Shame on you Infiniti! Look at all the repeat customers you could have had.

OK, its now been 14 months and still no apps on my 2014 Q50, which were advertised and promised (not as a new feature, but an included feature that was in all of Infinitis literature and sales brochures). I would have made a different decision about leasing this car if Infiniti had said these are apps that may be available someday. I would like my lease cancelled and the car taken back. I will eat all the money that I put down. That is a relatively inexpensive thing for Infiniti to do. If not, I will be starting a class action lawsuit and even if it doesnt go anywhere the publicity and all the social media posts will be much more expensive for Infiniti in the long run. Or I will just go to small claims court. This will be easy for me, but still require Infiniti to spend more in billable hours than it would for you to spend a few thousand taking my lease back. Kevin in WV, how do I email you? I want to join a suit.

Love to drive it loaded. These cars are slick with all the bells and whistles, power doors, sunroof, heated seats and leather interior. Great vehicle line up. Cant go wrong. They have multiple upgrade like special rims, tires, accessories, OnStar satellite and tinted windows but most of the line up has it all. Theyre very roomy and have legroom to stretch and a lot of elbow room and storage capacity and big trunks. Very good car or van truck. You just gotta go with what your family needs. Whatever your style its here. Hard to decide what vehicle to choose. Fast cars, family cars. Even had multiple colors. You name it Infinitis got it covered.

I purchase 2014 Infiniti QX70 at Aug 19, 2014. The car come with lots thing need repair. The dealer tell me is ok, they will take care for me and like brand new. Lots body paint, look like its been touch up. After 3 months between dealer and their official body shop, now dealer drop my case and tell me contact Infiniti consumer affairs because I been file with them on Aug. The car been in & out dealer to body shop 4 times since after Aug 19. Each time after body shop fixed, the condition is more awful, over paint or damage rubber, especially the tail light is crack and water inside the tail light. Now the new car is been repaint from front bumper, both side door in side, right front passenger door... Some area when body repaint without tell me! Both rear side door inside paint is rough, windshield and window has clear coat spray spot, window edge and door edge is over paint. Last thing, even now the dealer still not repair my DVD monitor and driver side seat belt buckle! I been send e-mail back to Infiniti consumer affairs 3 times since 10/19, plus I call them and leave message over 3 days too, still no one reply me e-mail or call me back. Very bad customer services for manufacturer. Very terrible and dont care. If anyone know the professional lawyer please let me know, or already file action lawsuit against Infiniti I would like to joining.

Im just simply writing about my defective dashboard. I purchase my 2006 G35 Coupe pre owned a couple years ago. Little over a year ago the dashboard started melting along with cracking. If it was something that wasnt noticeable, I wouldnt really care. However, its a conversation piece that you dont want to talk about because its pretty embarrassing. I keep my car in shaded areas along with having a garage. If I knew of the matter I would have never purchased my 3rd Infiniti. I have always spoken highly of the Infiniti brand until this simple problem that Infiniti wished to close the eyes to. I dont imagine anything to be resolved. I have research other forums in regards to others trying to start action, a class action suit, and gave my contact information in the event that something does come out of it! Going forward, I will surely NOT talk any good about the Brand Infiniti.