Infiniti offers Accord, Camry, the c class, e class, Audi A8, the Suburban and Chevy Taho, Audi A7, Escalade, Acura TL, the range rover, and range rover sport, Jaguar f type, Jaguar xj. The 5 series is a top choice also. It presents its own style and is well crafted with distinctive characteristics. Its well polished and its in a class of its own, sporty and confident, everyday and casual. Its modern and tech savvy that it has new features such as bluetooth and rear camera. It has taken a new makeover, its well enough modified and detailed to easily compete with its predecessors. It speaks 2016 and 2017. Everything I want and need in a car is present in this well design ride. It has airbags and climate control seats. It also has mirrors, audio controls, able to control windows open and close flow and door lock.

I noticed a few bubbles on my dashboard about a year or 2 ago but over the last several months, it has gotten worse and worse and is now at the point where there are thousands. I am VERY disappointed that this is happening to a car that I spent a lot of $ on and is supposed to be a luxury car -- my cousin googled it and found there was a warranty on it and Infiniti admitted to using a poor material on their dashboards which was the reason they are all completely falling apart and bubbling up. I called immediately to see how I could go about getting mine fixed and was advised my warranty expired in October of 2015 -- and that a letter was never sent to me, it went to the original owner (I bought it a year used) and there was NOTHING they would do for me. This is the worst customer service I have ever received -- Infiniti should take pride in their vehicles and should own their mistake and pay for all customers who have been affected -- they then asked me which Infiniti dealer I went to for servicing to which I replied I have gone to the one in Norwood but that was 3-4 years ago as we moved to Cape Cod which is 70 miles from the closest one and it wasnt feasible for me to bring my car there every time I needed it serviced. To replace this dashboard, it will cost around $1,500 or more -- I will never purchase another Infiniti again if Infiniti doesnt do the right thing and help out their customers -- inadequate notifications were sent out and were never followed up on, I was never advised anything of this by my local dealer, and now I am being left to pick up the pieces financially. I am disgusted by the poor customer service I have received and the unwillingness to help me as I am not a valuable enough customer since I dont utilize the dealership for my services -- if Infiniti doesnt do the right thing and pay for the dashboard that was destroyed by their poor materials that they used, not because of the fault of its drivers, I dont think I will ever recommend or buy an Infiniti again -- how am I to know that something like this wont happen with my next Infiniti --- If Infiniti wants to put their consumers first, they should be willing to pay for all of them, as it is not only an embarrassment to me when I drive other people in my car and they immediately ask what is wrong with my dashboard, but it is an embarrassment to Infiniti.

I purchased a 2003 Infiniti G35 in 2006. I am having problems as outlined in a recall issued by Infiniti; however, they are telling me that my car is not part of the recall. When I called the dealership, they said that the previous owner had already taken advantage of the recall so if I want the issue resolved, then I have to pay $650. I have already paid for a new air conditioning compressor and a motor for my passenger side window to find out that the issue was with the audio circuit board. The recall said: On some model year 2003 G35 Sedans manufactured through August 21, 2002, the audio and temperature controls may not operate as expected. When using the audio equipment or the temperature controls, the unit may become inoperative. In some cases, this can be corrected by turning the ignition switch off and back on again. In other cases, the unit remains inoperative and requires service by an Infiniti technician.To prevent this condition, Infiniti has initiated a Voluntary Service Campaign to replace the audio finisher circuit board on these vehicles at no charge to the customer for parts or labor. This campaign affects approximately 23,998 Infiniti G35 Sedans in the United States.The notification letter stated: Thank you for your purchase of an Infiniti 2003 G35 Sedan. Infiniti is committed to providing the highest levels of product quality and customer satisfaction as part of the Total Ownership Experience program. Through our product performance monitoring, we have identified that the audio and temperature controls may, on occasion, not operate as expected.To ensure your satisfaction and to prevent any inconvenience, Infiniti is replacing the component that controls the audio and temperature controls on your vehicle with an improved version. Your Infiniti dealer may have already contacted you to schedule an appointment and to have this component replaced, at no cost to you. If not, please contact your nearest Infiniti dealer to schedule an appointment at your earliest convenience.This free service should take less than two (2) hours to complete, but your Infiniti dealer may require your vehicle for a longer period of time based upon their work schedule, or parts availability. If you require alternate transportation, please schedule an appointment in advance so your Infiniti dealer can ensure a free service loan car is available for your use.If you have any questions or concerns about your Infiniti G35 Sedan, please contact your Infiniti dealer or contact an Infiniti representative toll free at (800) 662-6200. If you reside in Hawaii, please call (808) 836-0888.Thank you for providing us an opportunity to ensure ongoing satisfaction with your new Infiniti G35 Sedan. We apologize for this inconvenience.

The first contact with Infiniti was a refreshing change from other dealers. The actual sale process went well. After that it was a complete disaster. The car was delivered 10 days late and in a shocking condition. The paint work had faults on every panel. This ranged from deep scratches, paint scuffs etc to badly oxidized paint because of the protective!, transport stickers. The car was returned to the dealership and they agreed that it was a mess and should never had been delivered to a customer in that condition. At this point I indicated that it should be returned and replaced with another vehicle. The dealership refused and said it was company policy to try and resolve the issues. They arranged for the car to go to a local body shop to have paint work correction. This was after a detail expert had inspected the car and refused to do anything with it as the condition was so bad. He also advised them not to take it to the body shop as they did not have the skills to rectify the fault and in his experience things would only get worse. All of this was ignored and the dealership sent the car for repair. Back it came and surprise! It was in a worse condition than before. The dealership insists that the car is okay, but now they want it back to have more paint correction done? I have also got an email sent from the Infiniti Center to a paint detailer advising that they have had issues with paint, transport sticker marks, etc and have several unhappy customers. The dealership deny this and claim it’s not the same problem as my car and was an isolated case? Isolated... it mentioned every model in the lineup and several unhappy customers, how is that isolated? The car is now booked in again to go to another detailer chosen by Infiniti. I will report back on that work at a later date. Infiniti are in denial that they have paint issues. Their customer service is a joke and are as bad if not worse than some small back street outfit. They actually believe that by getting the car paint fixed they are doing me some sort of favor with no mention of any form of compensation or apology for the terrible state of the car or the complete lack of customer service?! My advice--do not buy anything from Infiniti. They are not focused on customer service or product quality. All they want is your money. There are better options out there.

I bought a G37 Infiniti Coupe from Infiniti of Manhattan back in Nov of 2013. After a few months I realized my lower bumper paint was cracking in several areas. I contacted the manager ** and explained to him the issue - he then said bring the car back. I did drop the car off on June 2nd in 2013 and the car bumper was still a mess when we picked it up. ** then stated to me Bring the car back the following week and I will send it back to the body shop. I took my vehicle back and this was an ongoing issue which was never resolved by dealer. I then contacted Infiniti Affairs and made several complaints about this issue back then and still no help. I called recently on February 26, 2015 and spoke to a Claims Agent by the name of ** from Consumer Affair. She stated, I see this been an ongoing issue with Infiniti Manhattan. But Im sorry to tell you they are now closed but go to the nearest dealer in your state and have them take pics of the bumper. I did that the following weekend and went to Ray Catena in Edison N.J. ** a service adviser that assist me at all times took the pics. ** contacted me on March 2nd of 2015 saying Infiniti Consumer Affair Regional Manager came to an Agreement that my bumper isnt a manufacturer issue and they wont be covering my damages. She then went on to say she received the pics of the bumper. Ray Catena employee did state in the email with the pics it was a horrible job done. I then stated when Infiniti of Manhattan had my vehicle it wasnt a manufacturer issue then neither. So she stated they are out of business now and Its nothing we can do. I said thats very unprofessional of Infiniti a Luxury Car Brand to tell customers that they can assist them. She then said, I understand your frustration but the case is now closed. I totally lost it over the phone on her and tell her I wont stop here with this big issue. She then asked, Do you know what body shop your car was at in NYC? I stated, No check your files for my information. Im sure your company has all Infiniti of Manhattan customer files. Her response to me is, We dont have any customer files from Infiniti of Manhattan and maybe you should try to find the owner and he can better assist you. I said to her, Your attitude and poor judgment will help cost Infiniti in the long run. She stated, Well we have no files for them and there is nothing we can do, being that my bumper wasnt a recall. I said to her, I need to speak with your manager, she said to me I will send an email for one to contact you. Its been seven days to be exact as of today - still no call from Infiniti Management. I will be contacting Consumer Affairs again this morning about this terrible service Im having with them. I also have my packet from Infiniti of Manhattan stating the services back in June of 2013 that was performed horribly by them. So I have proof that Infiniti of Manhattan had my car twice and still did my bumper horrible. So being that ** stated Infiniti Consumer Affairs have no files for Infiniti of Manhattan Customers. Guess what - I have found my work order and I will move forward with my evidence and seek Legal Advice. I wont ever buy another vehicle from Infiniti again in Life and I wont recommend my family nor friends. Their Consumer Affairs Suck Majorly and I have read many other customers complaints about them as well. Thanks.

I leased 2019 Qx50 and after a year, one day I got locked out of my car. I had to call the locksmith to open the door as the keys were inside my car. I had to pay $100 out of my pocket and when I contacted the dealership from where I leased the car, they said they couldn’t do anything about that...It’s not my fault if the car give me a trouble.

So in all honesty, I have never had a dealership work so hard for me and give me such an amazing time! The g37xs is an amazing car except for one fact. my 2011 g37xS coupe had a transmission that was put in and out of production for 6 months... Not a good sign. Then I had it blow apart on me.. So here I was thinking I would get a brand new transmission which would be newer and not have that same issue... Well thats where I get pissed. I had another transmission installed under warranty, but it was a REBUILD FROM THE SAME 6 MONTHS!!!! That is telling me that the transmission they gave me was one of the ones that already was bad and blew apart and now they throw it in my car???? Needless to say my NEW transmission has had less the 100km and is starting to have issues again. Now Infiniti tells me there will be no chance to get another transmission installed as I am out of warranty now... This just pisses me off to a huge extent! I have loved Infiniti all my life! Had a G35 when they first came out and upgraded to the g37xS and loved it, but always had transmission issues. Now I feel like taking the transmission and throwing it at them! So if Infiniti wants to keep a great customer that has brought over 20 people to its doors to buy more cars, and they are listening, please contact me as I love Infiniti but this transmission has got to be fixed under warranty!

I just bought my 2004 Infiniti G35 with get this, only 4K miles on it. The elder lady who drove it before leased it and never drove it. So I have been super happy with the car. Its sexy, it runs great. It has all the bells and whistles brand new cars have coming out today. So cut to the chase, I walk to my car that is parked in front of my house to hop in and run errands. My neighbor is talking to me but I am in a hurry so I just start up the engine. It revved but didnt turn over. No problem, probably didnt hold it long enough. Nope, keeps revving but no turn over. I am thinking, I have gas in the car whats the problem? Maybe a little air in the line sure give it a little gas and it will start. I am telling the car took a 180 from hell and went from being the easily start right up smooth ride to the rev it up like its a freaking 1960 bug engine and then proceeded to smoke. Yay! So naturally I turn the car off immediately (mind you I just paid my car payment lol) and proceed to figure out how I am going to resolve this issue. I called the dealership and was put on hold for forever then It went to voice mail. Called again and a lady picked up. She seemed nice but ended up being a peon robot worker bee. I told her my situation and she said the next available appoint is August 14th. I said that is in 9 days! Can you make an exception, I have to go to work tomorrow and I would at least need a rental car. No sir, but would you like me to make you the appointment? Yeah, that robotic. So I got the manager on the phone and he gave me a couple farm out mechanics and I got on for the next day at 9 am. It is the night before so I got the tow set up and the rental car situation all worked out. I am going to have them look at everything and I am going to pick my next fuel pump, and have them look at my engine because I can tell me motor mounts are loose and my Transmission likes to jump out of first gear a lot as well. I saw that there was a recall for the fuel pump and called Infiniti affairs. The lady took over 30 minutes to find my car and proceeded to tell me that there is no recall and to talk to the dealer. Then she told me there actually IS an AIRBAG recall. Okay great, so glad I called in otherwise my airbags wouldnt be functioning and they said they didnt tell me because I was not linked to my car. So all of you out there reading this, make sure you called Infiniti affairs 1 (800) 662-6200 and make sure you are attached to your car so you will get the recalls. Most Infinitis have a recall of some sort. I will also get my dashboard looked at as I see there are a lot of complaints about that. I would also note to take your car to get serviced at an actual Infiniti dealer. You cannot trust anyone else. If anyone has any questions comments or any advice that would help me with my 2004 Infiniti G35 feel free to email me at **. Thanks for reading!

This is the second time I had bad experience with my Infiniti QX70 glasses. Recently my sunroof was exploded and contacted Infiniti local dealer and they just gave me estimate of 1k+ without examining the damage. I gave all the details and showed the proof though they are not interested to see the broken glass. This is the leased vehicle and

I love Infinitis. They run well, comfortable, and are stylish no matter what year or model. They have something for every taste and are not prone to a lot of mechanical issues and gas efficient. Its a compact car with the feel of a luxury sedan heated seats. It has a backup camera, tinted windows, a bose sound system and a decent sized trunk. The front seats are comfortable and the back seat sits three people. It also has beige leather seats with back seat storage. The newer models have other nice upgrades, but I like the factory features that are in my car.

After being informed that there was an extended warranty issued and Infiniti would fix my dashboard, I called, the representative told me to get a work order from the dealer and it would be taken care of. I got the work order and called Infiniti Consumers back. I spoke with a different representative and he said he would open a case and I should receive a call from someone within two business days. He also noted that he seriously doubted that they would do anything because the warranty expired in November 2012. I received a call that same evening. Of course they told me the same thing he said. I was told that they sent out letters from their office to many address on file. Which she couldnt give to me. That was strange. My address should have been updated in their system since I frequent the Infiniti Dealer for regular maintenance. I was also surprised that this was never brought to my attention by the Dealership. For Infiniti to be luxury automotive dealer, they dont value the relationships of their customers. I was never notified of this cosmetic issue and did not receive adequate details on why. This had really upset me.

I own a 2004 Infiniti G35 with 46K miles on it. The car is not a daily driver and is maintained immaculately. My engine has just suffered a catastrophic failure where a bolt inside the short block backed itself out and caused severe damage to the crank, block itself, sprayers, pistons, etc. The repair is costing me over $6,000 and when I contacted Consumer Affairs, they were not interested in hearing any of my issues and were not ready to stand behind their product. I even mentioned to them that I currently own 2 Infiniti cars, the G35 and a QX4, and that I have even owned a third product in the past. The whole process has left a sour taste in my mouth and a deep hole in my pocketbook. I wasnt expecting Infiniti to cover 100% of the damages, but was hoping to get some compensation.

There are sports, sedans, SUV models and I believe trucks. Perfect for a single person or a big family. This luxury brand is very reliable and lasts a long time! I have a G35x and it comfortably holds 4 passengers and myself. We always use my car for road trips because it is very spacious. I imagine the SUV would be even better! The appearance is very sleek and expensive looking. I love my LED lights and the way they move with my car when it turns. I also like the inside clock feature which is very eloquent! You can choose an upgraded package that allows you to have Bluetooth features and GPS right on your navigation screen.

This is what we sent Infiniti in Aug. after yet another repair in 2 years. My car is a lemon. Since purchasing it 2 years ago, it has been in to have the brakes looked at & repaired at least 7 times! We first had the dealership that we purchased it from look at them right after we bought it in 2011 & have since had the Infiniti dealership in town work on the brakes 6 times! 10/29/2011, 1/11/2012, 4/17/2012, 5/24/2012, 10/24/2012 & recently. We want OUT of this car! The brakes were not the only problem with this car. We had the dash replaced, the rear end was replaced due to a defect which has to be addressed every 40k miles, the windshield wipers do not last past a year, the cruise control doesnt work, the air conditioning was blowing hot air, the car would lose traction in the rain etc., etc., etc. The list is so long. We just heard back from Infiniti about getting out of this car and into a new one, since the dealership says that these problems are unusual and Infiniti said that they will not do anything about this car because it is out of warranty (It has 70k miles on it). We really anticipated them realizing this car is a lemon and should not be on the road since it is a safety issue having a faulty brake system. This is the worst experience we have ever had with a car and the local dealership (there is only 1 in town) and now Infiniti itself! The car is messing up again (the engine is dragging and the gas mileage has dropped which is usually the sign we get when the brakes are going again) and it was only in to get serviced 2 months ago. Hate that the only option here is a lawsuit!

FX30 - Despite salemans assurances that Infiniti was expanding their network and would be providing services through Nissan dealers... 7 years on and still stuck with extortionate service fees, dearer parts than you would expect for a classic restoration - cant even have the brakes changed at Quick Fit!! Even had to pay almost £200 for SatNav update as 10 year old roads were not on a 7 year old car!! At least two other comparable luxury car options out there with competitive, reputable, and nationwide servicing capability.

I bought a 2014 Infiniti QX60 and since I bought the car, I have issues. First within a week of buying the car the headliner was coming out. I took it, they fixed, then a second time for same issue. Now I have transmission problems, it being twice I take it to the dealer, the car only have 12k miles. The dealer keep saying is normal - that the transmission works like that when I shift from reverse to drive, it kicks really bad. I know that is not normal. It didnt do that when I first bought the car. Joe the service manager said that he was going to call me to set up an appointment - is already being more than a week still havent call me. I already call three times and left message for Hans ** who I took my car for a second time. Until now he havent return my call. In total my car is being at the dealer 4 times for problems. I will never get another Infiniti. I dont recommended, I dont even want to keep this car anymore - the worst experience ever. Dont go to Cerritos Infiniti or any Infiniti.

The styling is terrific. It is comfortable to ride & to be a passenger in. And it is safe! If I lend the car to relatives, they are comfortable in it & they feel it is a safe drive. Frankly, if I finally wear this car down (and it doesnt seem likely in the near future), I am getting another Infiniti.

I am a SEVEN-TIME Infiniti owner. On 11-9-19 we leased a new Infiniti QX-60 from Infiniti of Columbus in Dublin, Ohio. We traded in a 2017 QX-60 coming off lease. One week after the trade in, we received a bill for $2,493.84 from Infiniti Finanacial Services, due immediately for payoff on the OLD lease, which contractually the Dealer was to have paid off. I tried to reach our salesman Stephen ** by phone several times that day, with NO return calls. I then emailed to Mr. ** as to why our now turned in vehicle had not been paid off. He replied by email that their finance/accounting department had told him that the check had been mailed. 10 days later on 11/25/19 I called Infiniti Financial Services who stated that NO payoff check had been received.I again emailed Mr. ** our salesman who again stated that he again checked with accounting who yet again verified the check had been mailed. One week later on 12/2/19 I again called IFS who again stated that no check had been received. I agained emailed and called our salesman repeatedly who no replies this time. I then called the Sales Manager Radu ** at the dealer who said he’d immediately resolve the issue. 3 days later I again called IFS and no payment had been received. I multiple times emailed and called the Sales Manager Radu ** with no replies.On 12/5/19 I then called the Finance manager Mike ** who proceeded to sort the issues out. The next day he got back to me on 12/6/19 and told me the check was NEVER ISSUED as the salesman had told me, until 12/3/19 and that Infiniti Fine isl Services had LOST the check. On 12/7/19 I received a collection letter from IFS, at which time I called Infiniti Consumer Affairs to assist with my payoff issues and lack of customer service from the dealer. I again spoke with Mr. ** the finance manager on 12/9/19 who stated he would overnight another payoff check. That same day I received a call from Austin, a Regional Manager for Infiniti Consumer Affairs in Nashville who stated he would also assist in resolving this matter.On 12/11/19, I spoke with Austin again, as well as an IFS representative who stated BOTH the lost check and the replacement checks had been received and who emailed me a payoff letter. On January 4, three weeks later I received a NEW collection letter from IFS for the original amount as well as a check from IFS for the same payoff amount made out in my name. I called IFS, who stated the account was now in collections with the loss recovery department which was closed on a Saturday. I again called Infiniti Consumer Affairs and requested that the case be re-opened. On Monday 1/6//20, I again called Consumer Affairs as Austin had not called despite my leaving several voicemails at his direct dial number.They connected me to him, and he partied me in with IFS and then the Loss Recovery Department. Austin refused to stay on the line as he was “too busy to continue helping” and stated he would call me in follow up 2 days later. I then spoke with Frank ** at Infiniti Financial Services loss recovery department with my attorney listening in, and Frank proceeded to laugh as he reviewed the case facts. Upon his review, and after spending 75 minutes on the phone with multiple people, in addition to over 4 hours spent on calls and emails prior, Frank proceeded to tell us that IFS had refunded the second payment from the dealer to me instead of the dealer, and simultaneously referred me to multiple collection agencies (several of whom had called me already earlier that day). Mr. ** explained that he indeed could NOT avoid the check erroneously mailed to me and that I had to deposit the check, and mail a personal check along with the bill and collection notice to pay off the 2017 Infiniti, and stated he would no longer pursue collection of this account and refused to e-mail me confirmation of this or our discussion. The next day on 1/7/20 I deposited the erroneously issued check from Infiniti for $2,493.84 and simultaneously mailed a personal check for the same amount via Certified Mail, return receipt requested.Austin, from Infiniti Consumer Affairs called me once on W. 12/8/19, while I was on an emergency phone call. I am a physician and was unable to take his call. Less than 60 seconds later, I called Austin back at Cinsumer Affairs and again left multiple voice mails with NO return call. I hope anyone considering owning/leasing an Infiniti will give second thoughts after reading our horrible saga of repeated failures at giving proper customer service at all levels of management.

The car model provided all of my needs. This needs were Bluetooth radio, USB connector, wifi, gas mileage and safety specs. The car was great looking and it matched with its safety build. It looks better than my old cars and I liked it very much. The cars color was also what I needed. I bought my car in blue and it looked really shining. The capacity of my car that I bought from a dealer at the price I wanted was great. It was really good with fitting all of my stuff. Sometimes I could just use the backseats to fill even more stuff. This car helps with that a lot. I liked that I could do so much in my car and the specs were very high class. It looked more than what it cost, I was very amazed at the price for having so much options of gadgets I could use in my car. I liked them a lot. Overall a great buy!

Terrible experience altogether. The Infiniti vehicle I leased didnt impress me at all especially for the money I was paying for it. The customer service was terrible. The hidden fees were added. $500 charges for two minor scratches. Deposition fee that I never agreed to and found out that they were added to my contract only in the end of my lease. So after my 39 months lease was over, Infiniti sent me invoice for another $1000. Their customer service is useless. They dont care about customer satisfaction and brand reputation, they care only about money. I will never ever again purchase or lease Infiniti or Nissan vehicle. Prior to leasing Infiniti I had Acura and what a difference it was. The car, the service, and I didnt have to pay a penny extra after my lease was over. Stay away from these people.

Good variety of cars and large sport utility vehicles. All cars are very nice inside and the finishes of all vehicles are high-end without being over the top. You can easily see that the quality is very good. I have had no issues with any part of my purchased vehicle and there are many features I use on a daily basis. Also, I was able to upgrade my vehicle to include a few must have items for my family. However, I wish there was a third-row seating option for SUV options. Mostly a midsize SUV with the 3rd row would be great.

Bought a Certified Pre-owned Infiniti Qx56 - great vehicle! Also purchased an extended warranty which has 115,939 miles printed as the expiration. A short while after the purchase the driver seat started to wiggle in certain positions thus we asked the dealer to check it out. Was advised that the seat was not broken. We would have to pay for them to check it now or wait till it actually broke and then see if the item which failed was covered under the warranty!The foam cover on the head sets started to peel off and we wanted to buy new covers. Was told that they could not be sold separately thus we had to purchase new head sets. Pointed out that same was covered under the warranty but was advised that since it was the foam covers which gave out and the head sets was still working they were not covered under the warranty.The rubber cover on the stepping rail started to peel off - again we understood same to be covered but were told that it was only the actual running board which was covered and we had to pay for the rubber cover ourselves. Now the exhaust manifold just cracked but this time Infiniti actually confirmed that same is covered under the warranty! Unfortunately, however, they now claim the warranty expired at 100,000 miles and since we have 102,000 miles on the vehicle we have to pay ourselves.Pointed out we had the Elite plan and that it stated the coverage ran till 115,939 miles but they advised that what we had was only an application and that it was a mistake; it read 115939 thus they really could not assist us in this matter. The dealership (not Infiniti) has offered to fix this time provided we also sign a waiver which prevents us from claiming further items under the warranty, which we find a bit much from a so called luxury brand.Aside of the Infiniti, we own a Nissan (same company as far as Im concerned) - have been happy with both vehicles but their customer service leave a LOT to be desired and I would never recommend anybody to spend money on their warranty plans nor expect anything to be covered under same. Needless to mention that we will never own either of said brands again - a shame as they actually do have a nice lineup of vehicles.

I bought my 2003 G35 brand new. I paid a very high price for a luxury car that turned out to be a lemon. I had trouble with the AC unit and radio almost from the very beginning. I was not informed of the recall campaign at all. I took my car in five-seven times during the recall with the same problems on the AC unit and radio, and it was never fixed. I now found out that there was a problem that they were aware of, and they never fixed it even while on warranty. I called Infiniti consumer affairs; they said that my radio was already replaced, and they were not going to do more. I have all my service orders that state the repeated visit, with the same issues. Im not going to let this go. I work too hard and paid a lot of money, for me to have to pay more due to a Nissan manufacturer mistake. If there is a lawyer that would take my case and help with a class action suit, please contact me. I will also begin a search for an attorney to take my case. This will not end until Nissan is stood up to!

2015 Infiniti Q40 + ANDROID PHONE??? RUN! This sophisticated brand is actually worse than their Nissan version of the car... 2015 and you cant stream music from anything except Apple devices?!? Ludicrous... Not only that, but performance wise this car sucks. Loud rattling engine when given power, outdated audio and controls screen, horrible defrost... The list could go on and on. Nissan motors corporation should honestly clean house and figure out a new strategy... Flooding the market with your chintzy product- which severely decreases trade in values for owners, paired with outdated features and technology is one way to lose your following... I used to have Infiniti on a higher pedestal... Now when people ask how I like it or that theyve considered buying one, I tell them this piece of garbage is a base Altima... Buy a Lexus, Acura, Toyota or Honda... Pffttt... Buy a freaking Chevy Cruze for a better driver experience. Way to go Infiniti. You suck.

I leased a QX 60 with all the bells and whistles. Nice car a bit under powered but it was for the wife. Recently, I turned in the lease and Infiniti claimed there was over $3,000 in repairs. I inspected the vehicle myself after having it detailed, I saw nowhere near the so called damages. After their so called 3rd party inspection, they stated there were chips in the paint and dents, which conveniently cost $300 apiece to fix. I asked them to provide me with pictures of the damage. They refused. At this point, I either was going to pay the so called damages or hire an attorney. Its interesting, the damages were right around what it would have cost me to hire legal council. It is my belief that Infiniti leasing has questionable business practices.

Infiniti Financial Services input my data incorrectly from the dealership lease, resulting in not billing my company (it is a company car but in my name), and a subsequent car repossession. They did not email, mail, call the billing address, or the dealership, but claim they called my cell phone which I did not receive. It is now on my credit report ruining my credit score. They are completely nonresponsive after being bounced around to several “managers” including Jimmy ** who has never returned a call. It was clearly their fault and they are still refusing to expunge the repossession from my credit report. Everyone that I was in contact with throughout the process has been completely incompetent, unprofessional, and combative. I will not be leasing another Infiniti EVER, and will tell everyone I know to NEVER GET an Infiniti.

It was the luxury experience that I enjoyed very much. A lot of luxury items, XM radio woodgrain wheel, the wheelbase, the rear structure, the engine. Everything was great. Its got all the features that you could hope for. Its got a beautiful Hood, the back is great, the top is it, the horsepower, everything about it. All you have to do is just look forward to it and youll see how to professionally great it is in the engine. They have many different wheels that you can get and there are so many different stock rims all the way to luxury rooms. They also have different wood grain steering wheels that you can purchase also different seating available. Leather seating for those who like to be cool in the summer time. When you look into it and when you sit inside of it its very very spacious, a lot of breathing room and you can stretch your arms out. I really like it if I would recommend it but its just some things that Im not that Im not happy with.

I am a third time Infiniti buyer and third time was not the charm. My car has been in the shop 5 times in the first 14 months of ownership for brake noise. Noise which is loud enough to be heard inside the house when I enter or exit the driveway. Excuse after excuse from the dealer with no real resolution. First, it was a pin, then a hose and now a spring. I have to fight to get them to reproduce every single time. Ive been told they squeak when theyre cold then they squeak when theyre hot and finally its not a safe issue.When I opened a case with customer service, what a joke. I called 4 times now, twice spoke to the rep and twice left messages. Not a single thing done as a result of my case being opened. The quality of the interior is awful. Leather seats cracking after just a year, silver trim nicks with the slightest pressure. Every silver panel on my car has dents and scratches - looks terrible. The dealer replaced one of them as goodwill and a day later, there were already two nicks on it. The new panel is worse than the old one. I am very frustrated, I wish I had never bought this car. Buyers, beware.

I own an FX35, bought it new and drive it up and down the street to work. Its 7 yrs 2 months with 46K miles. I noticed a tiny blemish on my dashboard in January 2013 and did not pay much attention to it. By mid-June, the tiny blemish turned into 5 tiny blemishes. Still not worried about it, I went on vacation for the summer. Upon my return on August 26, I got in my car and was shocked at the amount of bubbles on my dashboard. In the space of 2 months, the issue progressed to such proportions I could not stand to drive my car! I asked around to a couple of body shops to see about getting it fixed and they told me to see the dealer, thats not normal. Then finally, my car wash attendant said that theyve washed 3 other Infiniti cars like mine and said that there is a warranty for that and this is an issue with many Infiniti FX cars. I did some research and sure enough its all over. Its known. I called Infiniti Consumer Affairs and my car missed the warranty by 2 months. June 15, 2013 was my cut off date. I went to the dealership and they said that I barely missed the cut-off. Infiniti should cover this issue and the dealership went ahead and sent in the request for a part. I got a call 1 day later and Infiniti said they will not cover the repair because its past the extended warranty. I argued that this is not normal for a car to do this. Infiniti used defective materials in their so-called luxury car, but they will not stand by their brand. I am very pissed at this problem! I was considering trading my car in for another newer Infiniti FX35 of JX but now that this issue has come up, no way!! NO MORE INFINITIs for this wary and very angry car buyer! I rate Infiniti as no stars, very, very pissed off angry consumer!

This is a very comfortable car, but it also has a sport mode for a sporty feel. The interior is very pretty and feels luxurious. We have had no problems with it. People constantly tell us how much they like our car. If I had it to do over, I would purchase the same car again. The white paint is different from the white colors offered by other car companies.

I have a 4 door sedan which seats 5 comfortably. Infiniti has a wide range of models from sports cars and coupes to trucks and suvs. Great engines with lots of power. All wheel drive which comes in handy in the northeast and a very good awd system. Very unique sounding engine along with a stylish new body which they just came out with getting away from the legacy models that have been the same for some time. The upgrades include real leather, nose speakers, sports seats, suspension and engine upgrade. Navigation is also an option, backup camera comes standard.

I contacted Infiniti Complaints from 2007-until 2014 about cracking dash G35. I was always told it was not a recall issue. As of 2014 finding out other Infiniti dash boards are being recalled, I called again and demanded that they give me a complaints ID #. My car has been garaged both at home and at work. They are turning a blind eye that many consumers are having problems with their dash boards and have nowhere to turn. When a consumer calls, all of us should have had #s issued years ago as this left no record. I would have bought another with better service.

Well, I guess I am not alone. When it comes to Infiniti, I echo the same problems being mentioned on this site (a/c and radio will not turn off) and many others. I have a 2003 Infiniti G35 with only 45K miles and I have to deal with this. I take care of my car but I now have to worry about what else is going to happen to it. Needless to say, it is not going to get fixed. I dont have the money to fix their ** ups. So if anything else goes wrong, I will just drive it until it falls apart. I will never buy Infiniti again, never. I will tell anyone that listens not to buy it. So, lets facebook this one to death, maybe they will listen.

I purchased the new q50 right when they were released. Over the past year it has required multiple repairs. The computer system has been replaced twice, the door sensing modules break. The radio continues to intermittently work. Most recently the clock went dead and again required service. Additionally it squeaks on the inside. I have attempted to have this repaired but the dealership cannot hear the issue. The dealer informed me the car was a lemon and that I should report it to Consumer Affairs. I truly wish I purchased a Mercedes, although I have had an infiniti for a long time.

They have a very good selection of vehicles, plenty of stylish, good looking vehicles to choose from, with a variety of colors also. The vehicles have very good upgrade and personalization options as well. You can personalize them to fit you and/or your needs. With the latest in technology options. And they have many vehicles with different passenger capacities to fit anyones needs. Im happy with the passenger capacity of the vehicle I got. Theres plenty of room for all my passengers. Im also very happy with the appearance and features of the vehicle. Its a very stylish, sporty car. The features are good also very up to date with the new technologies out there.

Infiniti is a very pleasant and sustainable car as it meets the standards of quality. And good performance. It has sports and sedan. The experience of having a car of this type is very satisfactory as it is a high quality automobile and excellent handling. Its very fast, safe and economical. The capacity of people you can carry in it varies as it has the ability to perform very well even with 6 or 7 passengers. Theres also customization in terms of color, size of rims and rings, lines in paint, upholstery, sound equipment, speakers, screens, visual improvements, sunroofs and electric windows.

Infiniti FX35 2006 the worst car I have ever owned - Within the first 80 mph, we drove after leaving the Infiniti of Chantilly, VA dealership. We began experiencing electrical issues with all of the instrument gauges that was not working, the cruise control kicked off and we had no brake or tail lights. Of course by this time the dealership was closed. A week later I was heading to meetings in Charlottesville,VA where they arranged to bring me a car and haul my dream car to Richmond for service. Another week later, they delivered the car back to me in WV. A couple months later, the rear back up camera and cruise control began not working again. Then to Charlotte, NC Infiniti, we have to arrange over night stays since nothing ever gets fixed in one day. WV does not have an Infiniti dealership. It is smart on their part as the extended warranty I bought has been the only saving grace. We have had to get a new windshield for the front as it just split one day, but of course that was not caused by the vehicle even though the bolts in the fender wells keep breaking loose and have been recalled for a flexing problem. The laser has been replaced, that controls the driving distance between cars for the cruise control, as it would stop you in the middle of the interstate driving 70 mph. The front lane change sensor has been replaced as it beeped constantly even in the middle of a black top road with no stripes. The whole dash bubbled and it was replaced. Both airbags have gone out twice now and sensors are replaced. Yet again, it was just fixed a month ago and I have no functioning air bags again.The back glass with defroster has been replaced because the defroster quit working. A while ago, new navigation system and new back up camera have been installed and is flickering again on the screen and changing from yellow lettering to blue and the camera just goes black when put into reverse! The drivers seat is so broken down now and it is uncomfortable to even sit in. The seat heater gets so hot as it almost burns through your cloths!Infiniti has been contacted with the representative Holly, that we were assigned. The consumer affairs in VA where we purchased the car with 9800 miles certified per-owned, and also consumer affairs in WV. The only offer we have received is that Infiniti will give us a lifetime warranty! I guess Infiniti really thinks that its okay that their product is a total joke and we can afford to spend $500 every time we take off from work and drive a minimum of 3 hours and pay out gas to try and get it repaired, which of course has never been repaired correctly or I wouldnt be so frustrated! What a joke. Why is Consumer Affairs blowing off issues like this? We filed a complaint prior to the two-year statue of limitations, but nothing has been done. Holly with Infiniti had closed out our case. We had it reopened and once again we will call you within three days. It has been over 4 weeks and they are not even returning our calls! At this point, I just want to give them back their lemon as I am a tired of working 60 hours a week, and I dont even know if my car will start up whenever I leave my office. And on top of that, I pay over a $750 car payment a month. What is that for? A Nissan product that is such a total piece of crap. Shame on you Infiniti/Nissan. Its no wonder why there are like 15 of these brand new which are still sitting on the lot at Infiniti of Charlotte. Good luck giving them away. I am very angry about poor customer service, as a consumer. And the lack of concern from Infiniti is making such terrible products.

So I purchased my CPO EX35 about 3 years ago. It has 55k miles and has always been garage kept. However the dash has started peeling all over. I took it to the dealer and they submitted the request to Infiniti. After a couple days the dealer called me to say Infiniti denied the request.I have owned several cars over the years and have NEVER had one with peeling like this on the dash. So I contacted Infiniti directly. I played phone tag with their rep for a week and then when I finally spoke with her she said they will look into it. They call me back about a week later and basically tell me Im outta luck and they wont do anything about it.I have since been looking for another used vehicle and whenever I came across another EX35 I would make sure to take a look at the dash. The majority of the EXs I saw has the exact same peeling on the dash. This leads me to believe its definitely a manufacturing issue. They have already had similar issues with the dash on the FX which they did do a recall for. I have also seen it on the dash of G37s. I take very good care of my vehicles and keep them in mint condition so Im very disappointed in Infinitis lack of quality control and customer service. Given this issue (and others Ive had) plus the abysmal resale value, this is my first and probably last Infiniti vehicle.

I purchased a 2014 Infiniti q50 in February 2014. It FLOATS/DRIFTS/TRAVELS across lanes BOTH directions even when the steering wheel is level and straight. I notice it more on the freeway however, it does it in the city as well. I took it into the dealership in May to have the issue looked at by the local Infiniti dealership. They say they cant find anything wrong. I took it back to the dealership again in May 2014 (Memorial Day weekend) and wanted a Master Tech to ride with us, he rode with us and saw the issue more than once however, decided that it needed an alignment which is crap (It wouldnt travel in both directions!)!! The car had 3000 miles on it and needed an alignment??? Ok so, they did an minor alignment but, it still drifts/floats and travels across both lanes without any help. I have to constantly actively steer the vehicle to keep it in the lane! My local dealership tells me that they cant find anything mechanically wrong with the vehicle. I was told by the local dealership Manager that they were instructed by NISSAN/INFINITI Corp NOT to work on my vehicle until the Infiniti engineer comes out to drive the vehicle on 6/24 however, based on all of the negative comments about, I doubt that he will help me. Do I hear Class Action?? ? I traded in my 2008 Infiniti G37 Coupe that I had bought used and NEVER had any problems with for this piece of crap! My Intouch Apps have never worked correctly. The backup camera doesnt work until you put the car in reverse 3 times, my dual screens have locked up 5 times and will not correct themselves unless you pull the vehicle over and turn off the car and turn it back on. My Oil & Filter light came on at 3499 miles and the first Oil/Filter change isnt until 5000 miles!! ! I DO NOT FEEL SAFE IN THIS VEHICLE!! I have told the dealership Manager and Consumer Affairs that I DO NOT feel SAFE in this vehicle! I purchased this vehicle because we are having another grandchild which means that her car seat wouldnt fit in the coupe. I WILL NOT ALLOW MY granddaughters or my pregnant daughter in this vehicle!!!

Tens of thousands of G35 sedans and coupes experience gradual failure of control of both radio and HVAC. Eventually display boards go dead and heat/AC revert to a default mode. Initially the radio may still be controlled via the steering wheel. In 2003 Infiniti published a service bulletin for sedans only... More than 23,000 vehicles affected. At that time a finishing board was blamed... Its cost was $114.00. Infiniti is now unable to tell me whether the problem relates to the finishing board or the radio itself. So they now charge $754.49 for the finishing board, and $600.00 for a reconditioned radio that they admit may well fail again. Labor quoted $188.00 to R&I the radio and board. Repair total: $1650.46 for a system that was poorly designed.Even if the company does not feel responsible to pay for the repair, they might have made the customers options as painless as possible. Instead they kicked the price up on the board almost seven-fold, and are unable to advise their customers whether the problem is in the radio or the board. So you are expected to replace them both. A complete failure in customer service. I own a G35 6-speed coupe and an FX35 and will never purchase an Infiniti product again.

I have contacted Infiniti Consumer Affairs more than seven times. With today (11/18) have four repeated phone calls. In my attempts to discuss the recent $5,000 price drop on the G37x, both consumer affairs and IFS both refused to discuss the issue. However were very good at telling me that the other entity was responsible to address. Marco at extension ** in IFS is an idiot. The entire consumer affairs department has less acumen than Marco who isnt qualified to work at a fast food drive-thru.At the heart of this matter is the following. Within the last 60 days, Infiniti reduced the price of the G series by $5,000. That price reduction has sent the used car and wholesale value of prior model years down by an equal amount. In return, my 2012 has a lease residual value on 5/11/2015 at $24,000. However, the vehicle this morning appraises at $2,000 BELOW that amount now, thus creating $5,000 in negative equity without my agreement. Any current G series lease is now $5000 deeper into their lease. I spoke to the general sales manager at one of the Infiniti dealers here in Metro Detroit, and he chuckled and said they screwed you and everyone else. Never will I drive, lease or rent from Infiniti or Nissan again. This is fraud and theft as far as I see it.

Infiniti is the luxury brand of Nissan. They are very sporty looking, have leather seats and power everything. The seats are heated, key fob only needed to start vehicle if near, and Bose speakers. The G35 and G37 are what I know most. They are 2 or 4 door sorry, powerful cars. They are rear-wheel drive so caution on rainy or slick roads. There are others including SUV-type vehicles and they are all luxurious. Also, the upgrade options are better wheels, upgraded sound system, GPS, warranty, satellite radio, internet access, auxiliary ports for your phone or iPod, Bluetooth access, boosted engine.With my particular vehicle - the G35 - I have frustratingly small passenger capacity. This is a smaller car and I knew that when I bought it. I also am a bit claustrophobic so Im sure that is part of it. My 2-door seats 4. There are 4-door varieties of this car and they feel more spacious though seat the same amount. Overall Im happy.

2006 Infiniti stalled on highway. No power steering No power brakes. I barely just missed getting into a serious accident... got the car to the breakdown lane. The most horrifying experience. Infiniti will not fix this problem. Infiniti stinks!

Infiniti USA has thumbed their nose at the malfunction of OCS system in 2009 vehicles, ours is a G37. When the OCS is not functioning it turns off the airbags when a passenger sits in the passenger seat. They do not care that your life and the life of your passenger (my husband, my grandson, my mother, my daughter) is at risk for serious injury or death as a result of their negligence. They are negligent in that Infiniti knows very well they have a problem with this system not working as intended when purchased (easy lookup on internet of many owners having this same problem) yet they only recalled back to 2010 to fix the OCS thus requiring 2009 Infiniti owners to fork out $6400 to replace their defective design or not fix and run the risk of death or serious injury. I have called Infiniti USA and their response is this vehicle has no recalls end of discussion.Every owner of a 2009 Infiniti that has problems with the OCS not functioning and turning off airbags when anyone (even my hand) touches the passenger seat should not accept Infinitis answer and file a complaint with their Attorney Generals office and NHTSA. I was involved in a motor vehicle accident in June of 2016 and was in a 1999 vehicle... Had the airbags not gone off as intended I honestly do not believe I would be here writing this today so I am very aware of how in a blink of an eye you can be plowing into a vehicle and your only line of defense is working airbags. It is morally incomprehensible of Infiniti to not care for the lives of their customers (or should I say some of their customers).Knowing this I will never purchase another Infiniti and suggest you do the same because somewhere down the line you may have a problem that is not your fault with your expensive Infiniti and it may be one that could determine your safety and the safety of your loved ones and you will have to deal like the rest of the 2009 customers (victims) with absolutely no help from Infiniti.

There are many models the brand offers and is considered a luxury type of vehicle because the brand uses high quality materials. The cars look good, feel good, and drive good. I drive the car when I go to work or to school. It can hold up to five people. If it was any bigger or wider it will be a different car. You could get better seating like leather seats or go with the standard. You could get a better radio installed. There are many options to choose from to match your style.

I got screwed by Infiniti. They sold me a wrecked QX56 truck as new. Really? How low is that? Sell a wrecked car as new? Wow, I am pissed and Im going to fight back. Do not buy Infiniti. I have contacted Sonic, Infiniti of Tysons Corner and their attorney and they are not responding in a timely manner. My safety, patience and goodwill towards the Infiniti brand are wearing thin. Please intervene before this situation becomes an unfortunate PR disaster. In October of 2006, I thought I was buying a brand new 2006 QX56. I paid market rate for a new car, not used and not wrenched. I would have never bought the car had I known it was damaged. Now I found out the car was wrenched, repaired and sold to me as new without my knowledge. I found out about the accident through Carfax in August 2012 when trying to trade in my truck for a new one due to some serious mechanical issues.Apparently, the car was involved in an accident strong enough to deploy the air bags and damage the axle. Jim Coleman Infiniti service record shows the car was repaired and serviced after the accident. I contacted Jim Coleman service department and they confirmed that the car was damaged and serviced by them prior to sending the truck over to Infiniti of Tysons Corner. I feel betrayed, swindled and cheated. They sold me a wrecked truck as new. Unacceptable, this is plain and simple fraud. I paid new car price which means I overpaid. I financed the car which means I paid extra interest on an overpriced damaged car. I insured a car that was not worth the price paid. It was over-insured. Upon trade-in, my trade-in value was depressed due to the fact the truck was in an accident. Airbag deployment is a serious accident with potential frame damage.Safety issue - The car was damaged with air bag deployed. Was the air bag replaced? Would it work now? Was I ever in danger? Was my family in danger? Over the years, the car rattled and vibrated at 60-80 MPH. The dealer’s response was to change tires. Over the year, the brakes would regularly perform inconstantly. My demand is a formal apology and replacement for a new 2013 QX56.

I purchased a 05 QX56 3 years ago and know I have nothing but problems my brakes go out while Im driving, I have to pull over and turn off truck and turn it back on, my lights turn on and off when the light switch is off, and my dashboard lights turn on... I found out my IPDM module is not working. My window motor does not work, my rear window hatch went out. My 3rd brake light stopped working. And my memory seat does not work. My cruise control stopped working. Went to Infiniti and Nissan. All they do is give me the runaround!!!

I purchased a 2014 Q50 at end of February. I have been experiencing a terrible odor, that smells like body odor and onions, coming from the car. I have brought the car in to service and they were not helpful in the least. I contacted Infiniti consumer affairs and they sent an inspector out from Tennessee to work on my car. Its been 4 days and I was told that my car would not be available to me for another 5 days. I was given a loaner car but its really not that helpful as they gave me another q50. This car smells too.Infiniti told me they really dont have a solution. They changed the drain hoses from the sun roof and now they are working on deodorizing it. I honestly dont think this is going to work but they asked me to give them a chance. At this point I really have no options. This is supposed to be a high end car, over $40,000. Im experiencing headaches, and feeling dizzy when in the car. The internet has shown many people having the same problems with their Q50. I just wanna enjoy my brand new car but unfortunately, all I wanna do is vomit when Im in it. Please, any help is truly appreciated.

I had this same thing in my Infiniti M35 Sport. It has everything to do with the tires. I had OEM and they sucked and were very expensive - Bridgestone something or other. Once I changed tires this whole issue went away.

I had a helpful salesman and there were plenty of cars on the lot. However, they all looked the same which is not a bad thing but I just needed more variety. I wish they had some newer models also. My car is black with automatic windows. The Bluetooth is nice for playing music. The color is shiny and sleek, and I really enjoy how my color looks. It also fit five people which is standard for a car. That is all the room I really need since I am a single person, but I would not recommend for large families. There werent that many personalization options for my car which is okay because I do not need a lot of the expensive but cool upgrades.

I own a 2014 Infiniti Q50 and have been having persistence and regular issues with its two dashboard interface screens. I have the Infiniti warranty and have taken the car for repair multiple times, contacted the Infiniti Consumer Affairs and tried to come to some sort of resolution or a buy back offer, but have been unsuccessful. I have been a long time loyal Infiniti customer since 1994. I currently own two Infiniti cars and have owned 4 infiniti vehicles so far. But now with this lack of resolution of such basic quality problems in a luxury brand, has left me wondering if I should switch brand to one that would support their loyal customers.

I purchased a used 2004 Infiniti FX35. And, today I have a LUXURY (joke) vehicle with a bubbling dashboard. Apparently, I was the unlucky one to have it start to bubble after the expiration of the Warranty and I just have to deal with the expense of repairing it. This of course is my first and last Infiniti.

A customer for 14 years. Leased 5 cars through Infiniti and all I can say is... They have no loyalty and dont seems to give a ** about you as a customer. They misapplied a payment to someone else account ruining my credit score 30 days before I was to close on a house. That started a snowball effect of wrong information and just bad customer service and took 4-5 months before it was cleared up and corrected by the Credit bureaus. After all that I still considered getting another vehicle through them...Being the victim of misinformation once again from one of their customer service supervisors. Multiple attempts to resolve and salvage our relationship were met with nothing but long at min 20-30 min hold times. Leaving messages with supervisors that never get back to you. They just dont seem to care. After being a customer as long as I have been they can suck it. Ill just take my business elsewhere.

I purchased a 2013 M37S. I needed brake pads and rotors at 9,000 miles then rear brakes at 13,000 miles. Now I need brakes again at 22,000. This is ridiculous and unacceptable. I have owned many cars in my life and this is the first time I have ever needed brake repairs at this rate. I will never buy Infiniti again and I also own a QX60. I am going back to LEXUS.

I am the sole owner of my 2005 Infiniti G35, bought in new September 2005 and only serviced by the dealer up until recently when I realized they are ripping me off. Since I have had it I must say it is by far the worse vehicle I have owned. It has an oil consumption issue in which the dealer has pretended to know nothing about or that they have never seen before. Every 1000 miles I have to put oil in it. I have replaced the cockpit because of a fuel gauge issue, which they have claimed to never have seen before (but first they replaced the sensors in the fuel tank). I have replaced the rack & pinon steering, and did I mentioned the only thing they could do is refer me to a salesperson to purchase a new vehicle. I will never buy another Infiniti. I wish there was an advocate out there for people like me when manufacturer does nothing.

I purchased a brand new 2013 QX56 from Holman Infiniti in Maple Shade, NJ. Within two months, the car started having issues. The car would simply lose all acceleration power and shut down. This happened first time two months after vehicle purchase. I called Infiniti Roadside Assistance and got it towed back to the dealer. Since the car was so new, Infiniti flagged the car and sent out their own engineers to look at it. Decision was made that it was a defective throttle chamber and the part was replaced. Exactly a week after getting the car back, it did the same exact thing. Again, Infiniti Roadside Assistance towed the car back the dealer. This time, both dealer mechanics and Nissan engineers said we have no clue what the problem is, though the error code thrown by the car was the same as last time. So they said they were going to keep the car for a week and drive it around with a data recorder attached to try to reproduce the problem. Of course, the problem could not be reproduced, so they gave me the car back with the data recorder attached in hopes that when it happens again, it would tell them what the issue is.On top of all this, second time car was towed, towing service damaged the vehicle. The whole front end of the car is damaged with a hole in the hood of the car. Initial estimate is over $4K worth of damages. Dealership initiated a damage claim with Infiniti Roadside Assistance. Their claim company sent me a letter requesting more documentation, which I sent to them. I even got a confirmation letter that they have all the info. I never heard from them since. Claim company Infiniti uses Agero, who does not return my phone calls. Finally, I filed a complaint with Infiniti Customer Affairs, got contacted by their rep who said she would take care of this. Guess what, nothing is happening. At one point, Infiniti customer affairs rep said that Agero is saying that they have no record of me ever making a claim. So now, I have a brand new expensive vehicle which is unreliable and damaged with Infiniti not caring at all. Last time I buy Infiniti and would never recommend their vehicles. Keep shooting yourselves in the foot, Infiniti. For a company trying to make a name in the luxury vehicle market, you should be all over your customers trying to help them.

The leasing company held the car in their lot for 2 extra months before releasing the end of contract information. In the meantime, The DMV required full payment of registration or my license would be un-renewable. I had to pay the registration fee without owning the car. Then the leasing company billed an extra end of lease charge and wont remove it. The contact person, Brian, was pleasant in conversation, but refused to help, just out of spite.

Infiniti is a reliable and safe luxury car. It has leather interior, tinted windows, gps, Bluetooth, DVD player, cruise control, auto start, sport mode, roomy trunk, fast automatic seats & mirrors, great paint job, nice rims and tires, spoiler, heated wheel and seats, automatically unlocked keyless entry, Onstar, cup holders and adjustable reclining seats, safety belts, air and heat dual controls. Its also roomy for front and back seat passengers.

My lease end up on 1/3/20, and I returned the vehicle back to Kings Infiniti. And inspection report was made on 1/10/20. My car was return in perfect normal wear condition (I got pics and kings infiniti disclosure statement to proof), and I got charges for excess wear and use damaged front end total $ 500 something. I contacted the infiniti finance, their excuse was I should done the inspection first before I return to dealer, not the dealer. But I was emailed the AIM inspection company before, and also I got the email said that I can return to dealer first then dealer will arrange them for the inspection. So now, Im in the middle of this situation which no one to discuss with. I on the phone with AIM and Nissan back and forth. And very bad experiences.

Im an FX 35 owner and Im going insane with the way my dashboard is looking! I noticed four months ago my dashboard had two or three bubbles and as the weather got hotter, my dashboard got worst. Im in need of some advice as to what I can do about this situation. I bought my Infiniti FX35 34,332 k four years ago!

My EX 35 has 55k miles. Steering makes groaning/thumping sound when turning right and going over bumps. Took it to dealership (Lupient in Minneapolis) and was told this is due to problem with steering box and will have to be replaced at cost of $2,100. Asked about warranty and was told steering was out of warranty at 50 k miles and that existing drivetrain warranty (6 years or 70k miles) would not cover. Was told to contact Infiniti consumer affairs. Did so with same result. Steering is most critical system on a car (as wings are to airplanes); this car has not been abused and Ive never encountered such a problem in any of the ten cars Ive owned (4 of which have been Nissan/Infinitis). Ive found internet references to this problem with this car - this must be a manufacturer defect. Is Infiniti copying the GM strategy of rebuffing serious safety complaints until serious problems occur? I would like for infiniti to make good on this issue and help me repair this problem.

My 2005 Infiniti FX35 is full of bubbles right in the center of the dashboard and starting in the corner by the speaker--the VIN is **.

I love my Q70L. I am 510 and I love room in a car. The car exceeding my expectations. It has a huge backseat and a huge truck. It is truly the grand daddy of cars. Thank you Infiniti for making this amazing machine.

I purchased a 2015 Q40. 4 months into the car I hit a pothole and my air bag deploys. I spoke to their corporate office and apparently a pothole can make your airbags deploy. I had to come out of pocket to get the car fixed. They did not want to help me with anything. No rental, no loaner car. My car has no cosmetic damage on the body. 3 weeks after the incident after I file a second complaint they ask if they can inspect the car. Their customer service throughout the entire time was horrible, they were rude every time. I will never again deal with Infiniti/Nissan. They sell you crap and expect you to just suck it up.

I purchased the flagship Infiniti QX56 on March 27th 2017 from an Infiniti Dealership here in the North East. As of today I havent even put 2500 miles on the vehicle and its been the dealers service 3 times. The A.C. fan coupler and battery drain issues. The battery was just installed by the previous owner in 2015 at an Infiniti dealer and clearly reads that it has an 84 month warranty. However, Mandie from Infinitis North East Consumer Affairs Region stated that the battery warranty was only good for the prior customer and does not carry over to me. I would have to purchase a new battery from them for the tune of $180.00. My dispute was it made no sense because if a battery installed by the dealer with a clear record of warranty from Infiniti who cares who owns it 1st, 2nd or 3rd. The warranty should cover the battery not the person. Im not the only person having these battery drain issues and Infiniti is well aware that their vehicles are doing this. A lot of the online blogs Im reading is that the Infiniti has been experiencing issues with their batteries lasting 2 years max then they start dying. I think they should be investigated.

I regret the day I ever set foot on an Infiniti dealership lot. In 2008 I purchased a 2008 FX35 SUV and have experienced way too many issues to write. The carpet did not wear well & holes began to appear, the dash bubbled & was recalled, my cup holder cover has broken, the middle compartment cover has broken, the hatch became non-functional. Brakes dont last more than a few months before they have to be replaced. Now the motor that controls the driver seat has stopped working. I only have 57k miles on this vehicle & it is literally falling apart before my eyes despite how much Ive taken excellent care of it. Im so disappointed & encourage EVERYONE I come in contact with to NEVER purchase an Infiniti. This is my 2nd Infinifi purchase , but NEVER AGAIN!!!!! There is no such thing as service after the sale with Infiniti. You are just stuck with a SOUR LEMON.

This car has been a fun car to drive but the reliability has been a joke. Almost immediately after buying the car the window regulators were messed up and I had to pay to get them fixed. Now the CD player is messed up, its got some CDs jammed in there. And Infiniti is quoting close to $1500 to fix this? Are you kidding me!? These cars are junk. Might as well stick with GM cars. Even if something goes wrong in a GM vehicle it costs under 200 to get it fixed.

I have 2 problems: 1 is timing chain, 2 is exhaust. Check engine light on exhaust need to be replaced. Infiniti manufacturer do want to help at all with timing change. I had to pay $3000 to fix timing chain, and now I have bad exhaust at 80500 and they do not want to help to cover it under warranty. Warranty on exhaust is 80,000 miles. I had this problem since 75000 miles and Infiniti dealership didnt tell me was under warranty until its out of the warranty.

Infiniti is catching up the last couple of years and offering more variety in their models. It offers many models that will appeal to both the family shopper as well as the performance oriented buyer with models that will carry your whole family or just you and a pal. It is an exciting brand known for performance. This brand offers the cutting edge technology, safety and performance features that every shopper in this category looks for and craves as an auto enthusiast or an informed luxury shopper. It offers all the amenities as standard equipment. Plus a plethora of custom accessories and optional items to make your vehicle stand out from the crowd as your own. Fantastic vehicle. Loved it.

On Sept. 2010, both headlights went out as we were driving home at night. We had to drive over one hour with high beams. As there is no Infinite Dealership close to us and the car was out of warranty, we took the car to a Nissan Dealership that has a Infinite Certified Mechanic. We found that we had to replace the whole bucket system which costs over $4000.00 for the headlights! We had it repaired and now one year and one month later, we had another headlight go out and we are looking at an estimated $1500 more for HEADLIGHTS. We called customer service and was treated unreasonably and with no help. No one should have to put out this kind of money for an Infinite M35 (2006) 70,000 miles. Rosa was the unfriendly so-called customer service agent we dealt with. We have to believe that Infinite has had issues with headlights and others have been burned with this kind of repair costs.

I just want to start I am Infiniti loyal customer, this is my 3rd Infiniti. My current car is QX70. About 4 months ago my car would start and shut off. I took it to Oklahoma city Infiniti dealer and they diagnose the issue a day change the break switch with didnt help. Took it the 2nd time and they program the computer and told me this will solve the issues. Same day after I picked the car start doing the same thing + jerking while speeding and slowing down and out power at all. I took it back and they went and changed the engine magnetic head which I dont understand why. Picked the car and 2 days before Christmas while doing shopping with my little girl, while waiting at a traffic light the car shut off. I had to put the gear on park and start the car. This is a safety concerns. I called the dealer the next day and was asked to bring the car. This time I took a video of the car not starting and show it to the service manager which he now have proof. The dealer cant diagnose the issue and I been told by the shop foreman to contact Infiniti consumer affair which I did. After they contact me I been told by OKC dealer I cant no longer bring the car to them since the Infiniti corporate been notify. The consumer affair supervisor informed me that Infiniti cant do anything special to fix the car. What I can do take it to different dealer which about 120 miles which I did and they have the car now. So Infiniti is aware of this issue and I have 3 recorded videos of the issues and wont do anything even its a safety issue. Hope Jacki ** of Tulsa Oklahoma will be able to help. WILL SEE.

My 2003 G35 Coupe has had numerous issues. I purchased this vehicle in 05 with 21,000 miles and immediately noticed a break recall. Thankfully dealership handled that, however that should have been a telltale sign. After the two motors went out on my windows, alternator, cam shafts, sun roof off track, AC compressor, DR2 headlights ($210/each). Ive finally experience the ultimate issue when my GPS/AC/radio unit went out. Well sort of. The navigation and radio systems are both powered off and the AC unit is always on high. Besides paying $2000 extra just because I wanted the navigation system, I am now averaging about 14 mpg thanks to my uncontrollable AC unit. After paying $29,000 for my car and now not having the expendable cash to maintain my vehicle. There it sits while the paint job oxidation is progressing. Infiniti if youre out there PLEASE REDEEM YOURSELVES AND MY FAITH AND PIMP MY RIDE.

I have had my 2017 QX30 since Jan 1st, 2017. Since then the car has been in the service dept 3 time. The first time because the USB ports needed to charge my cell phone were not working. I received a loaner and waited 5 days for them to figure out how to correct it. Two and half weeks after the USB ports were fixed, the main screen in the car which controls pretty much everything - went BLACK. I took the car back to the service dept, got another loaner and only for them to tell me that they are aware of the issue, that they were able to replicate it but they dont have a fix for the problem at this time. A car that only has 2,770 miles on it, which is part of a luxury brand should not be having these types of issues, and they answer that there is no fix at this time is NOT an acceptable one. To add insult to injury, they continue to sell the vehicles knowing there is no fix for this defect. The dealer says they are at the mercy of the Engineering dept working on the case, but INFINITI what are you going to do to remedy this situation.

I bought a ‘05 G35 coupe in 2009 as a preown. From the very beginning, I had issues with that car. First, the engine knocked and started to eat oil more. Gas got replaced. Just after that the moon-roof broke. The dealer tried to make me pay $2000 to fix it while the car was still on warranty. Now the air bag light is blinking. Just to get it checked they asked me $300. They tried to change belts that have 30k on then and my clutch that got wet after 30k (supposedly due to the way I drive) just for that another $2000. They are out of their minds. People, please do not buy that **. It’s over-priced and just a garbage. I was in love with Infiniti. Now I hate myself for spending that ton of money on a car that’s ** and has problems with everything (alignment since new, radio, moon-roof, airbag light flashing, clutch not being able to switch gears, loud engine even being replaced). I don’t know what to say. I hate dealers. They are a bunch of legal criminals that will suck 100 times more money then the repair really cost. And service—what’s that? Buy Infiniti, it means no service. I’m getting a ride off that car and I will never come back to that company.

I leased a QX50 2019. July 16. 4 days in I got a flat. Infiniti towed my car to Kelly Infiniti. I went in for a surgery and in hospital-I had trust, they said my car had a scratch they would repair, I was home in bed not able to drive for 3-4 weeks. A single BC woman. They had my car for 25 days. My car came back with the whole drivers side repainted and horribly! This is ongoing since July, no one is owning up to this shoddy paint job and saying I bought the car that way I guess. Kelly Infiniti did it...Herb Chambers I bought the car from says they are with me...but Im on my own. No one wants to help me. Infiniti affairs cannot do much more for me because No one is admitting a horrible thing. I have a loaner and they say the car is mechanically good. But I take the hit for a terrible paint job??? They will not take the car back and its going to cost me money although I had nothing to do with this. DO NOT BUY AN INFINITI... I am heartbroken. They will pass the buck and not help you. It is so sad...

5 months out of warranty my 2010 Infiniti G37 dash has started melting and is sticky. The car was purchased brand new and the dash has only been cleaned with a dry cloth to remove lint. Two days ago I noticed a spot on the dash that had completely melted and then noticed the two small cracks on the passenger side. I have submitted my information for the class action lawsuit. Ive also had the driver seat leather replaced due to discoloration after 3 years of use and the exterior paint is chipping. This will be my first and last Infiniti.

My Infiniti 2003 G35 audio finisher circuit board is defective, which causes the audio and temperature controls to be inoperable. Nissan North America/Infiniti Division issued a 2003 G35 Sedan Audio Finisher voluntary service campaign, but is only covering sedans manufactured up through August 21, 2002. When I called to take steps for the repair of my 2003 Infiniti G35 sedan, I was informed my car was manufactured in December of 2002, and was outside of their voluntary service campaign, even though the defect is a known problem to the 2003 G35 sedans. I am concerned for my driving safety, knowing the AC/Heat is running full blast for the duration of my drive. I commute at least 500 miles from Monday-Friday (not including weekend driving), and I know this will put a huge strain on other mechanical systems in my car, and I can only imagine my time is short, before my entire car is rendered inoperable. Without Nissan honoring this repair, or until I can afford to repair the defect myself, my car has no value even as a trade in. I will never buy another Nissan/Infiniti product, and will start my own personal campaign to convince other consumers, not to buy a Nissan product either.

I bought a 2011 M56s. Driving to work one day my check engine light came on and my car started jerking. So I drove to the Infiniti dealership to have it looked at... Found out the solenoid switch needed to be replaced. They replaced it and about a month later I started hearing this whining noise in the engine took it back to the dealership and they told me my timing chain could be bad. My question was why would that be and does that have anything to do with the solenoid switch they recently replaced. I was told, “No they have nothing to do with each other, but we will have to charge you 1400 bucks to look and see if the timing chain is the problem.” WTF… just to look and see. So I did my homework and found out a couple of people had this issue. Well the fact they lied about the solenoid switch and the timing chain didnt worked together - pissed me off because that was far from the truth. They actually work hand in hand to make sure that the oil is pumped correctly thru the engine. I called a friend of mine who is a certified INFINITI Technician in New Jersey and he told me not only does INFINITI know this is a problem, the technicians across the US knows this is a problem because the solenoid switch cant handle what it needs to handle. Once they goes bad that would cause you to have problems the timing chain - and if the timing chain cant be fixed, you ultimately have to get a new engine. Isnt that some stuff... Not only does Infiniti knows - the dealerships know as well. But the dealerships with put in on Infiniti and say it’s their problem. But you charge people to fix the solenoid switch knowing that he could cause a problem with the timing chain and engine. If you know it’s a problem why do you swap them out knowing it really doesnt fix the issue? This should be a recall issue for Infiniti, but then they tried to say I was out of warranty. The warranty is not an issue if you already know the part was going to be a problem when you built the car. How do I start a class action lawsuit for this…

I bought a hardtop convertible flapper motor in November and had it installed. I used it 4 times before it stopped working in February. I contacted the company (< 90 days) and requested a replacement motor. They refused. They did not even offer a discount. The part was $880 or that worked out to be $220 per convertible top elevation. Do not deal with Infiniti parts of America.

Junk, no other way to describe these cars, just junk. Ill never own another one. I told my wife we should have bought a Lexus, but no... With only 15k miles already they want to screw me out of over $250 telling me my rotors are bad and thats just the front! What are they made out of? Plastic?

The Infiniti QX60 has great safety features, but the Navigation/Bluetooth is still in the ox-cart Stone Age. Getting driving instructions also slow and tedious, compared to GMC Onstar, which answers the phone immediately, compared to long wait with Infiniti. And, GMC downloads instructions immediately, compared to tedious, roundabout method with Infiniti. If it were not for the excellent features, I would stick GMC and OnStar, which are far superior to Infiniti.

I took my 2003 G35 into the Infiniti Kearny Mesa, San Diego for service on shuddering brakes, air condition, and radio (wont shut off). Advisor Michelle informed me that there was a recall back in 2003. The vehicle did not require a replacement of the computer circuit board but was replaced any way. About a month ago (08-14-11), the A/C (full blast) and radio came on and would not turn off. The advisor said it would cost $900 to change out the computer circuit board for the A/C and radio. I have conducted research and it appears that many G35 owners have identical problems. Can you assist?

I have had 8 Infinitis in a row, mostly leases. The vast majority have been fantastic experiences. Recently, however, I am left looking for another brand after this lease has expired. I have had issues for over 2 years now with my map screen, radio, and bottom screen going out every 7 minutes since I purchased the vehicle. I have brought the vehicle back numerous time and they have replaced numerous components to no avail. Finally, the service technician figured out what the issue was and, after having my car at the shop for 2 weeks trying to get Infiniti to pay for the TCU, they finally figure out the problem.I contacted Consumer Affairs in hope of getting some fair recompense for my 2 years of inconvenience (I travel a lot in my vehicle, so every 7-minute glitch was extremely aggravating). They agreed to make 2 payments. I was hoping for quite a bit more, maybe I am being selfish, but I spent over 10k on this lease and never has it worked as it shouldve. I asked for them to pay the rest of my lease (10 payments left) or give me an incentive for my next vehicle, and got road blocked by the agent. Every time I called, it routed back to the same guy who would not allow me to speak to any supervisor or anyone other than him. Needless to say, I will not be leasing or buying another Infiniti. It was a great run, but all good things must come to an end I guess.

I was very happy with my car. The Q series has amazing options and amazing quality. It has power windows, locks, and seats. It also has heated seats, mirrors, touch screen navigation, touch screen radio, cruise control, excellent quality leather interior, back up camera, and TVs in rear. It is fully loaded but every option for upgrade is available. It also has big quiet motor and excellent factory warranty. It can accommodate 5 people comfortably. It has lots of leg room and very large trunk. Baby seats fix well, too and so do tall people. I love all the space. I would recommend this type of vehicles to anybody.

About 8 months ago I leased a QX30 because I have friends who love Infiniti so I was excited to give it a try. This car is a DANGEROUS vehicle. We went to the dealership to try and get out of the lease and roll into something else because they asked us to come in and talk after I emailed my disappointment. All they were concerned about was trying to fleece us out of more money, not help us solve the problem. Here are just a few of the issues with this car: motor shuts off when you come to a stop so that when you try and go out to make a turn, it bogs down and delays (I have almost been hit because we live on a busy highway). The visibility is so poor and there are no added mirror insets on the side view mirrors to help with this problem. When you come to a stop the a/c shuts off and when you go it turns back on except blows hot air, auto door locks with key fobs dont work properly, it will not pair well with my iPhone (apparently has compatibility issues), back tailgate does not always unlatch and is heavy. I was told these parts are made by Mercedes with an Infiniti logo...if it were Infiniti I would be ashamed to have my logo on this car. I do truly hope no one is hurt in this car, myself included.Guess my husband and I will have to continue to draw straws to see who has to drive this plastic heap of junk each day until our lease is up. We were given the opportunity to test drive a QX60 and it was so nice and quiet and drove like a luxury car is should. But then they decided to try and really stick it to us because if you are extremely disappointed, they really dont give a darn. Hopefully we can stop anyone else from making the mistake of purchasing this vehicle and after our experience today, they dont get a good review on customer service either.

My cars strut tower broke due to corrosion. When it broke, the steering shaft also broke resulting in total loss of steering, and damage to spiral cable causing failure to drivers air bag, horn, cruise, and radio controls. At that time I notified Nissan/Infiniti, and was basically told, Too bad, youre on your own. Maybe if executives would start going to jail for safety issues due to their gross negligence, it may prevent injuries and deaths.

Ive owned my QX60 for less than three months and after less than 3k miles the bottom portion of the drivers seat no longer heats or cools, however, the back part does. I took it for warranty work to the Infiniti dealership in Silver Spring, MD and they told me that the seat immediately worked for them which I know is a lie because amazingly it didnt work after I got back in the car. They said they hooked it up to the computer and the computer showed it was working properly, however, they never showed me the computer results nor did they show me that the seat worked. In addition to the seat not working properly the rear windshield sprayer was clogged and they blamed it on the dealership who sold it to me. They unclogged it, but it still doesnt spray, it just shoots out washer fluid. Buying this vehicle was a waste of my money and I shouldve known better than to purchase another Nissan product considering I owned an Altima several years ago and the alternator went bad with only 30k miles. In addition, the CD player in the Altima would jam anytime a CD with a paper label on it was put in it. They replaced the CD changed once, but the 2nd time it happened it was out of warranty and they wouldnt replace it. Based on that I should never have purchased another Nissan product and I wont ever again. The only reason I didnt purchase an MDX is because it cost several thousand more, but it wouldve been worth paying the extra thousands because thats probably what Ill spend on the QX60 after the warranty is up.

I have a 2005 FX35 and it is out of warranty. There are bubbles that appeared within the last 6 month in my dashboard that look unsightly. I do not eat in my car and do not use any air freshener and do nothing else that could have caused this problem. My car is a luxury car. Corporate has called me back and told me that there is nothing they can do about this because it is out of warranty. I am rather upset because this part of my car should have held up better. As of now, I would never buy another Infiniti based on the response from this corporate representative.

Comfortable and a very smooth ride. Plenty of room to travel long distance with children and pets. Very powerful engine and easy to handle. Fully loaded with new technology. Incredible braking system and also a very nice sound system. It handles like a car and I also gets very good gas mileage to be an SUV. I would recommend this vehicle because it is very classy.

Purchased a 2004 FX45 in early 2013. Seeing the dash bubbling and condition, I contacted Infiniti. I was concerned that it may be a chemical reaction and possibly not safe to breathe or would compromise the integrity of the dashboard. After my local dealer told me it was out of warranty, I contacted Consumer Affairs at Infiniti. Boy, they were no help. I do not understand why my vehicle that was serviced at my local Infiniti dealer since it was new - never bothered to fix this issue with the previous owner. I thought Volkswagens customer service was bad - but Infiniti not fixing such a blatant issue with their luxury vehicles is just bad for PR and repeat customers. I was going to purchase a newer Infiniti 70 model, but heck if I give them $60k after this.

I have an 2008 G35. This year I have had several issues. My car would not turn off without cutting the battery. It happened twice before where I spent 10 mins trying to turn it off pushing the button. After the 3rd time it would not turn off unless we disconnected the battery. We brought it to the shop and was told the computer went bad along with all the electrical in the car and would cost $10,000 to fix!!!!! We took it to Infiniti. I was told that the computer was fine that it just needed fuses and some simple repairs. Fortunately that did fix it and was covered under the insurance. Then I purchased two tires for the back. After 4,000 miles the outside of the tires are bald. Being a mom who only really drives in town maybe 10-15 miles a day with some long distance driving a couple times a month. I had to change one tire without bringing the car to the tire center bc it was flat in my driveway. No big deal right? Once we changed that tire all of a sudden going down the road the slip light came on and then the VDC light came on. Now the VDC is very important bc it drives the car safely and is discouraged not using it To the point that is considered dangerous. (Why would you even make that a option if its dangerous?) I had to stop several times within 20 mins on the side of the road and turn the car off to reset it as actually pushing the VDC button didnt work. This went on for a week. I finally got around to take the car to the tire place to fix the defective tires. After they fixed the tires they reset all the sensors as they do every time they change the tires and I havent had an issue since. We have had no real issues besides this other than the clear coat coming off the hood and the door handle color coming off. I purchased my car in cash for half its value from someone in a bind when it was a year old. This was a limited G35. It has everything Infiniti offered in a vehicle including a racing engine. They made them for only half the year that year. I have over 100,000 miles on my car and these have been the only issues. I am happy with Infiniti however I hate the new designs coming out now.

My 2004 Infiniti FX35s dashboard has bubbles all over it. Its very unattractive. It’s obviously a defect that the company has to fix.

They have everything you need with the comfort of a Cadillac! You can choose from a fast lil coupes to a family car. If you need a truck they have a great pickup truck and if you want something for a bigger family but still fun you can get the Escalade hybrid. All these vehicles are made for people just like us with all the qualities of living the high life.The coupes is a 2 Door which you can get with drop top. It has 348hp and 7 speed automatic. The Z62 is a great luxury SUV. 5 doors, 5.6 liter engine, V8 32-valve. Lets not forget the Skyline, fun lil car can come in so many styles. My favorite is the 3.0 liter VR30DDTT twin-turbo V6, 6 speed manual. It may have 4 doors but it is sleek and fun. You can choose 7 speed automatic or 6 speed manual, dont forget convertible and always has comfort. You can go turbo charged or twin-turbo and diesel I4 if you choose. Depending on what you would want you can go from 2 door coupes which seats 2 to 4 people or 4 door for the sedan - 4 or 5 people, and all the way to 5 door SUV - 4 people all the way to 7 people.

The car had everything - sunroof, power locks, leather interior, cold air, cruise control, and a Boise system in it. The passenger capacity was great. It held two people in the front seats and three people in the back seats with no problem. It was very comfortable and had leg room not like those little compact cars. I loved that car and when I save up enough money I am thinking about buying another one because that car was worth the money I paid for it. It was sporty and luxury all roll up in one car. And it drives so good. I couldnt believe it. I would be more than happy to own another one.

Beware of the end of lease process! First, 90 days before you turn in your leased INFINITI they require a representative from their company come to your home/business and do a 45 minute inspection. Very detailed inspection (our vehicle passed), 40 days after you turn in your leased vehicle you will receive a bill for the END OF LEASE CHARGE which is equal to your monthly payment! We have leased vehicles in the past and never had to go through such a process!

I have changed my car battery 3-4 times for the past 7month. My battery kept dying and if a car (G35/03) is not in use for one day, the car wont start! The A/C starts on its own to the max and it doesnt allow me to stop it. The radio doesnt work at all and CDs got stuck in the CD player for almost one year.I have read other forums which surprisingly, other people had same issues. Therefore, I am urging the Customer Affairs to please, please take this matter seriously since the battery drainage is connected to the wires. You can imagine if something goes wrong with the wires, what would happen to the driver? This is a safety issue.The Miller Infiniti dealership told me that the stereo system is an Infiniti issue and they knew about it. Im quite surprised that the manufacturer knows about the wiring issue and still failed to do something about it or make a recall. There are many costumers that were told that the battery drain is a result of amplifier and radio wires.

I purchased a used 2007 FX35 in 2010. During the past year, I have replaced the battery, front brakes, tires, two taillights, had several pieces of plastic trim in the vehicle just pop off, short in the taillights, cam sensors went out, starter went out and it had a hollow noise in the engine under load that service could not identify. It was towed three times in a two week period, one during a vacation five hours from home. I had to pay two deductibles during that time and Fresno Infiniti overcharged me, stating they could not reach the warranty company on a business day during business hours. Convenient since I then had to pay out of pocket to get home and contact the company on my own. Customer Service was no help and the rep even stated she is her own boss and there is no one else above her to contact for resolution. It has 55,000 miles. Extremely unreliable vehicle and extremely ineffective customer service at Infiniti Inc.

I bought a brand new 2018 Q50. Within the year I have had several problems with the tires. The tire pressure warning is always coming on. I put air in the tires and a few weeks later the same warning comes back on. This has happened to me several times. A few weeks ago I got a flat tire while driving and had to have my car towed to the Infiniti dealer because much to my surprise my brand new Infiniti did not come with a spare tire! No one told me this when I purchased the car. After spending $415 for a new tire and wheel alignment, I now have another tire with a bulge in it. I asked Infiniti to give me a new tire without charge and was told that they can’t help me and suggested I go to the manufacturer. I informed them that being that they could not help me I would not be a repeat customer and I was told that that was OK with them???

If your Infiniti Q50 AWD sport or non sport 19 rims with the Dunlop SP 5000 DSST CTT run flat tires will probably develop a low speed squashy sound around 10k-15k miles you will hear with the windows down. If you notice this tire noise the tires are under warranty from Goodyear who now owns Dunlop and Kelly. Goodyear Tire Company will send you to a retail tire shop and once confirmed tires are in fact bad will prorate towards a new set of run flat or non - run flat Dunlop, Goodyear or Kelly tires. I have a 2015 Q50 AWD sport with Deluxe and Technology Package my bad original Dunlop 5000 DSST CTT @ 14,917 miles, I chose the EAGLE SPORT A/S non-run flat tires that come with a 50,000 mile warranty. Very low tire noise, smooth riding, better braking, excellent in rain + dry traction-handling, good snow traction. These new Goodyear tires has definitely improved my overall ownership experience with the Infiniti Q50.

Infinitis variety is interesting and unique. Its appearance was silver with a big body. It has a wonderful shiny color that gleamed in the light during the day or night. Magnificent appearance. Its huge inside with lots of space available and optional third row for more seating.