The car drives fine, however am having a lot of issues with headlights and taillights having to be replaced. Not really happy with it. Headrests push head forward causing continual discomfort. Windshield angle makes it hard to clean windshield and dashboard. I also wish there were added wide view rear view mirror, or side mirrors that would show blind spots. Even so, I like having controls for my music on the steering wheel. Its a nice safety feature. I also like the number of miles/gallons feature. Nice to have a quick visual of how far you can still drive on the gas you have. Like the Bluetooth connection as well.

The people are great when it comes to buying your car. But when it comes to helping fix it it is a nightmare. I got a new engine 3 months ago. They had it for 9 weeks. After 3 months of having it now it is having another issue and no one seems to know how to help other than fixing it. The parts are nowhere to be found and they have NO loaner cars, which I was told at first one wouldnt be given to me because my warranty didnt cover it even though had they done it right in the 9 weeks they had it, I wouldnt be in the position I am right now with NO car. After struggling for 7 weeks last time, they finally gave me a loaner the last 2 or 3 weeks of it all.Now we are at yet another situation where they cant help. This is completely aggravating and disappointing from Gates. I have been with them 7 years and this has been the worst yet. No big issues have happened in the past. My car is a 2014 with 41,000 miles and it shouldnt be where it is now. It has been well maintained and cared for. Before you buy, just know they are great but thats their job when selling. But when it comes to fixing things later on down the road, good luck.

On Oct 24th 2018 I activated my Blue Link via a dealer. I was given 3 months test of the system on my 2014 Equus. The next day I tried to use the system but it was not active. I called the service and told me 24 to 48 hours to get to my system. After the 48 hour mark the system still not activated. I called again on the 25th then the 26th still not activated. I was instructed to drive around to see of it would help, but nothing. When I called again on the 27th they apologized for the inconvenience but nothing they could do till a day or more passed. Upon calling on the 28th still not activated. Called again on the 29th and they apologized and gave me an extra month free to try the service. I was told it should be up any time. By end of day on the 29th still not working. On the 30th of Oct, I was told my service could not be started till the previous owner service was deactivated as I was told it was not fully deactivated in their name. They would need to deactivate my account and the original owners account before my service could work. After an hour on the line I was told they would call within 2 hours to let me know it was complete and my service turned on. I called after 3 hours and was told my account was cancelled and would need to be charged 279.00 to turn it on as I cancelled my trial. I was livid as I explained that the tech cancelled my service not me, and I wanted my service trial back because it was never turned on. Going back and forth they told me nothing could be done and we went around for an hour plus. No matter what I told them I would not get my service trial back. They directed me to call another number to complain, when calling the other number was told it was not a complaint line but another Blue Link center. I was lied to and cheated out of my service trial and fully pissed off they did this to me. Ive never been treated so badly by a company in my 50 years of life on this planet. Being lied to, is appalling by anyone. This company could care less about customer service. I was never disrespectful toward anyone on the phone, just in case you wondered. I was upset but not overly. I was so upset and confused by their actions. They never offered me a solution. Horrible in my eyes.

I bought a Hyundai Accent 2010 from just October last year and this car has brought me nothing but sadness. In just three months the car has visited the repair shop countless number of times and now it is not moving because the ECM is dead. Prior to this time the car was always vibrating and it shuts off while driving. This is the most dangerous fault. It could stop you anywhere even if you are on the express. After fixing the ECM am getting rid of the car for good and letting go of Hyundai from my life.

If you have a Hyundai do yourself a favor and give it the hell back. Hyundai motor finance is by far the WORST company I have ever had the misfortune of dealing with in my life. Their customer service is horrible, their supervisors are a bunch of rude and condescending jerks and the company as a whole is crap. If they did their jobs at all and gave a damn about their customers maybe their ratings wouldnt be so bad. I lease a car through Hyundai, last Friday I was pulled over and given a ticket (luckily my car wasnt impounded!) because my registration was expired 2 months! Hyundai never sent me the paperwork to renew it so I had no idea it was even expiring. I called them, they told me it was my problem and my responsibility. What?! The car is leased to HYUNDAI! I cant walk into a DMV and ask to register a car that isnt mine without the damn paperwork. Hyundai told me that they never got the paperwork from the dmv... Ok... So your company doesnt look into it. No, we dont do that. Thats the response I got. Basically Hyundai believes they are not responsible for anything. So screw me right? Screw the customer... I pay almost $400 for this car a month and I havent been able to drive it since last Friday! I told Hyundai they should be responsible for paying the ticket I got because it could have easily been avoided if they did their jobs properly and provided the customer with the paperwork. I was told Im responsible for it and its in my lease. Well people of hmfusa my lease also says (Unless the interest or penalties are a result of our negligence).So since Hyundai mysteriously never received the paperwork from the DMV they dont look into it, thats basically telling me as a customer to go screw myself. P.S. I called NJMVC, they sent Hyundai my paperwork. This company gives 0 compassion to its customers that spend all this money and when the customer has an issue we receive no help on fixing it. Friday I was told they dont know why I never got the registration form and that they would send me paperwork priority so I could go to the DMV and fix it. Monday I checked the mail and still nothing. I called them again and the lady told me it was just sent that morning. What?? Ok, now its Wednesday, I STILL have nothing. Called again and the lady told me yet again it was sent out and now I SHOULD have it by the end of the week. What happened to priority? The request is priority but the mail is regular shipping. Why the hell is it sent regular mail if you can see its something I need asap. In order to send overnight we need the customers FedEx account. What?! What normal person has a damn FedEx account? That is the most bs excuse Ive ever been told. Go to USPS, ask to overnight it and bam. We dont do that. HMFUSA DOES NOTHING! This company can be run by ferrets and function better. Customer service is 0 and the company could care less about its customers. Never again will I get a Hyundai. Ive never had a worse experience in my life with a car company. How do they expect people to get to work, go to the grocery store. God forbid I have a medical emergency. Oh well, I cant drive the car. This company is such dirt and could care less about its customers. I have had no answers except the same garbage over and over again, Its on its way, were sorry for the inconvenience, we dont do that, we dont do this blah blah blah. This multi billion dollar company cant spare to pay the cost to overnight a limited power of attorney to a customer so they can get their problem fixed. Nope, screw the customers! Dont ever get a hyundai!!!

In February 2010, I bought a new 2010 Hyundai Elantra Touring from a RT.44 Hyundai dealership in Raynham, Massachusetts. I was very pleased with the vehicle, still am. Here is the issue: About a week ago, I came out to the Touring and noticed that the passenger side front bumper cover was just hanging on and was no longer attached to the fender. I looked to see why it wasnt attached and saw that the tab from the bumper cover that secures it to the fender on the inside had completely sheared off from the inside of the bumper cover. It was not broken, chipped, or cracked it was sheared completely off in a straight line the whole tab. I had an oil change scheduled the next day with RT.44 Hyundai. When I arrived, I informed my service adviser about the bumper problem.Later when I went to pick the vehicle up, I was informed by the service adviser that RT.44 Hyundai would not cover the replacement of the bumper cover due to the fact that the mechanic found two hairline scratches that never even broke through the clear coat on that side of the bumper cover. These scratches that I had never seen before where so small and light they look like it was made by a tree branch or something and would buff out with compound and a towel. There was no other damage around the surrounding area at all. This was the reason they stated why they would not cover it under the warranty. I then asked to speak to a service manager and brought him out to see the vehicle and showed him the bumper cover. When we walked out to the vehicle, it was drizzling rain and I showed him the cover and let him look it over. He never once mentioned even seeing any scratches around the area. He wasnt made aware of them until we went back inside and he brought my information up on his computer and saw what the mechanic had written. He then stated it would cost me in excess of $1,000 to have the bumper replaced. Im a single mother and do not have the financial resources to lay out that kind of money.I then sent an email to Consumer Affairs of Hyundai of America and was instructed by them to bring my vehicle to another Hyundai dealership for them to look at it. I brought the vehicle to another Hyundai dealer (the closest being 20 miles away). They put the vehicle on the lift and validated everything I was stating on a work order, that no damage was found to cause that bumper tab to snap off the way it did. So now with this in hand, I felt pretty good about my chances of getting the bumper cover replaced under warranty. I contacted Consumer Affairs again and told them of the outcome and that I had gotten a work order from that dealership confirming everything I was stating. The T2 supervisor from Consumer Affairs then told me I would have to go back to the dealership I purchased the vehicle from and rehash it out with them as she stated they had no authority to tell a dealership to honor the warranty. I had done everything they asked me to do at my expense just to have them tell me that I would have to argue with the original dealership over it again. I have kept all the emails correspondences with Consumer Affairs of Hyundai and the work order from the other dealership. So as of today, Im driving around with my front bumper cover held on by tape. Any help in this matter would be greatly appreciated.

On Jan. 21, 2014 I purchased a Certified Pre-owned 4 door, 2010 Hyundai Accent GLS from CarMax in Hickory, N.C. I was assured that this was a safe, reliable car, with great gas mileage. I took the car back twice within 3 days because of random noise under the hood but was told it was nothing to worry about. On Jan. 28, 2014 the car was totaled in a snow storm in Marion, N.C. while driving 40-50mph in a 70mph zone when I hit a truck that had already wrecked in my lane of traffic. I tried to slow down but the brakes locked up and I slid into the truck. I hit the truck so hard that it exploded my battery, computer, and radiator on impact and turned off. But NONE of the 6 airbags worked in my new certified pre-owned DEATH TRAP. My head bounced off of the steering wheel and then bounced back to the headrest. I suffered 3 torn ligaments in my neck, whiplash, etc. The foreign P.O.S was supposed to have 2 front, 2 side, and 2 overhead airbags and none worked. I couldve been hurt a lot worse or killed that day having no protection. The seat belt tightened so bad that I had bruising for over a week across my chest and stomach from the seat belt that felt like someone took a ball bat to me. If you have a death-wish, this is the perfect car to buy! CarMax and Hyundai passed the blame of course. CarMax said that it was the manufacturers fault and Hyundai said that it was because I failed to slow down! I asked for a copy of the black box reading results from Hyundais engineering analyzer at Hyundai Motor America in Fountain, Valley, CA and was told that the report was classified information that I could not see! The reading told the real story of why the non-working airbags almost killed me Im sure, but I was not allowed to see. Total BS! I have had to pay over $2500 for a car I drove 7 days. BEWARE! Dont BUY A HYUNDAI!

2006 Hyundai Sonata: air bags no longer work; lights on; and dealers service department says this is not covered under 100k warranty. I have 70k miles. This is a safety issue and Hyundai says its not covered! I am reading this particular issue over and over on websites! It is very poor that there is no warranty on this issue. Several hundred dollars is needed out of my pocket to repair it. I cant afford it. So, in case of an accident, too bad! And yes, the passenger air bag had to be repaired couple of years ago. Now, neither work (according to the system).

On 6 occasions now, my Genny with less than 60,000 km on it has just died when driving. The first times, it re-started after a few minutes. The last 2 times, the tach at zero, but engine still running but car wont move. It has been with Hyundai service twice now. First time $400+ to replace sensor; 2nd time cannot find any faults and gave it back to me without doing anything. I am going to end up dead! First and last time I buy a Hyundai. BTW, my car is beautiful looking! Just runs like **.

Driving a new 2019 Tuscon Elite AWD. Car is good but had a alignment/steering issue from day one. Issue was addressed after four attempts and four months, although at a Ford Dealership. No issue with vehicle or even local dealerships. Issue for me is with the parent support team in CA. After months of steering issue finally opened a case with Hyundai Corporate. Cutting to chase, the folks in corporate are rude, did zero to help or expedite addressing issue and essentially deflected any liability what-so-ever. They opened a case I thought to help me, then never followed up, returned calls, answered emails - absolutely nothing! So again decent SUV, great value, but absolutely the 100% worst national customer support line Ive ever had the dissatisfaction of working with. If you a like a good value, then Hyundai is a safe bet. If if you also like a fair and open OEM who is concerned with customer feedback with new car issues, then run as fast as you can from Hyundai based on this writers firsthand experience.

We have a 2019 Hyundai Kona with just under 20,000 miles on it. We purchased this vehicle for our daughter to go to work and school. The back seat has started to fail at the seams. Hyundai says it’s not defective and will not cover. I also have a Honda van that has 160,000 miles on it without a single seat issue. I will never purchase another Hyundai and will tell everyone I meet to avoid at all cost. Extremely pour customer service.

Hyundai Motors did contact me and refunded what I paid to the towing company. We would have deleted the comment I made earlier but was unable to do so. Thank you Hyundai Motors for your quick response.

Very durable vehicle that lots of extra perks like electric seats, blind spot mirror, Bluetooth and back up camera. I have owned this Hyundai Tucson for a year and have not had a single problem with it.

My 2012 Hyundai Veloster has strong smell of gasoline inside of vehicle. Dealer states that this is normal with temps over 100 degrees and start and stop traffic, so they did nothing. I guess this means that it cannot be used from May through September in the Henderson/Las Vegas area, as the temp is always over 100. I cannot believe they think this is acceptable. Do not buy this car. The dealer did provide me with details stating this issue is normal. Im not sure where he got it, but it appears to be from Hyundai.

What appeared to be a small defect in pairing my phone with my car has become a terribly expensive repair cost which is THE only item on the car that is not covered under the Hyundai special 5yr/60K period. The head unit is only 3yrs/36K miles. Where was this small print?? After the dealership misquoted me $800 for a $5K item, it forced me to call their Consumer Affairs unit to open a case to investigate further. Fingers crossed, theyll agree to cover it under warranty - havent had the car for 3 years and hopefully theyll forgive the 3K extra miles I have on it currently. [email protected]

I just had my Hyundai 2012 Sonata serviced for a gas leak. They told me it was a packing fuel pump and cap assembly fuel filler. All Goethe’s they charge me 383.12 dollars for only changing the fuel cap which was the real issue and they milked it by keeping me waiting for more than two hours. I realized they did not change the packing fuel pump because they never asked me for the special key to remove one of the lug nuts to my tire where the gas cap is located. They ripped me off, and I realized this when I got home and said “How come they didn’t ask for the key to remove the special lug nut?” How can I get my money back on this issue? I am really pissed off because of how they are getting away with this.

In February 2016, we purchased a used 2013 Sonata Hyundai Hybrid with 47,000 miles. We also purchased the extended warranty. The car has a new car warranty in place, already of up to 120,000 miles. Total warranty period should be approximately 10 years. In March 2017, at 71,000 miles, the electrical (high voltage battery) shut down, the car just down and would not move in the middle of traffic. This happened 3 times before Hyundai was able to repair it so the car was running. This repair was completed March 30, 2017, along with a complete fluid change and tune up. Hyundai covered the battery under warranty and charged us for the fluids and tune-up.On October 2, 2017, the car completely seized up and engine began knocking. We had it towed into the Hyundai dealer. The car now had 81,000 miles total. We have contributed to only 35,000 miles. We have an extended warranty, but technically, since we are still under 120,000 miles, the car should be covered under factory warranty.Hyundai refuses to repair the vehicle, both their extended warranty department and the Hyundai corporate office claims that we are to blame for lack of upkeep. If this was not outrageous enough, Hyundai recently signed a settlement agreement regarding their 2011-2014 Hyundai Sonatas in which the customers stated in part: Plaintiffs further alleged that dealers frequently didnt replace the engine, citing the drivers alleged failure to regularly change the oil or failing to keep service records. Same thing is happening here, even though the settlement was reached and signed by all parties. There is no integrity in these large corporations anymore. We are without a vehicle in only one year (we put $10,000 and still owe).

Actually, Ive 2 problems with my Verna 2012 car (15,000k) only. The first one is related to the dinamo; it doesnt keep any charge if I left my car for only one day! The second is that sometime when I switch off the contact, it doesnt switch off the car and I should repeat this for 3 or 4 times! This is not the first time to complain to Hyundai. Ive a problem before after 5000k, and it is solved after visiting the maintenance center 3 times! This time is the same. Eng. ** from the maintenance center (Egypt, Cairo) sees that the car has no problem at all.

Leased a Hyundai Sonata 2013 and after 3 years, returned the call, and was hit with a disposition fee of $400, plus tax! No one ever told me about it, so I called Hyundai Finance and was told too bad, you must pay today or it will go to a creditor. So I asked for a payment plan and they said no, too bad on you. Now waiting for a manager to call! Never will buy/lease a Hyundai ever again!

I have two Hyundais and we are very pleased with them. However; I am very dissatisfied with Hyundais clandestine practices regarding Blue Link. My credit card was charged for renewal of the Blue Link in the amount of $148.10 on September 17, 2015. I did not receive my statement until October 21, 2015. I called and canceled the subscription but was told that I would only be receiving a prorated credit amount in the amount of ~$120 since I was one month into the subscription. I did not know I had the subscription until I received my card statement. This is clearly unfair and deceiving business practices the kind that the Consumer Affairs Division of the state attorneys office salivates over. I will share this information with the my friends who I shared my high marks of Hyundai with who also purchased Hyundais. With my vehicles, this will account for a total of 9 vehicles sold with my endorsement.

After purchasing my AWD Hyundai Tucson in October 2016, I have been notified that this specific model had a dual clutch transmission defect that results in delayed acceleration from stop. The recall did not solve the problem and all my complains regarding the transmission was denied by Hyundai dealers. Since that date any time I go to the dealer complaint about loud transmission vibration and sound and delay on acceleration etc. they simply reply sorry this is due to the discontinued DCT defect that is well known for this model as if I have to accept it and live with it. The real problem that I have discovered that Hyundai has known about this defect prior selling the car to me and still they sold it and I simply have to live with the defective transmission that will definitely crash in the very near future!!!

I have had repeated headlight failures without any accidents. I have replaced them and had them fixed by my local Hyundai factory. The manager suggested I contact consumer affairs and Hyundai about this issue. I cannot keep paying when there is nothing I caused. This is an obvious manufacturing issue.

On December 23, my Hyundai vehicle was repossessed. I was shocked! I double checked my online bank account and could not find any lapses in payments. I tried calling them on December 24 and of course no one was in. I kept trying and finally reached them on Dec 29. When I called them and they said their records show me 41 days late but could not give me the exact information on when I missed a payment. There was a bunch of double talk about how much principal and interest had been applied and they tried to avoid my direct questions such as when my payment is due, what my minimum payment amount was etc. This is no way to do business!!! Then they tell me in order to reinstate my loan, I have to pay $1038 plus repo fees, plus storage cost of the vehicle. Then she tells me that the repo lot only holds the car 2-5 days. That the car had already probably be sent to auction. They have violated my rights in so many ways. Just do yourself a favor and steer clear of Hyundai motor finance. FYI... they and Kia are one in the finance area. Buyer beware!

I purchased a 2015 Hyundai Elantra on November 26th, 2014. The car was brand new when I purchased it. On December 23rd I noticed that my break lights would not turn off after having parked and removed the key. I was unable to get the light to turn off, but I had a trip scheduled to visit family during the holidays. I was forced to leave the car at my house in its present state. When I reached my destination on December 24th I called Hyundai (Lithia Springs) to tell them about the issues and to ask them how they wanted to handle this issue. The service representative told me to bring the car in on January 3rd. When I returned to Georgia I brought the car to Hyundai. While driving the vehicle I could smell a strong odor reminiscent of spoiled milk. When I arrived at the dealership they examined the car and initially told me that the issue was with the break clutch not depressing properly. After the technician replaced this part he returned to tell me that he was unable to correct the issue and that he suspected it to be an electrical issue. He requested that I leave the car with him so that it could be worked on and placed me in a loaner vehicle.I received a call today (January 6th, 2015) and was told that the issue had been isolated and that the car was not sealed properly and water had caused the electrical issues I was having. Mr. ** told me that the car would need to have the windshield removed, carpet removed, dried, and resealed. I expressed my concern with this and let him know that I wanted the car replaced immediately, to which he did not reply. I called back to speak with the manager Mr. **. He told me that Hyundai manufacturing would most likely not replace my brand new vehicle and that all he could do was try to fix the issues. I am truly unhappy and want my money back or a brand new car. I havent even driven this car 1,000 miles and not only am I without a car, but I am still being forced to pay for a car that was garbage when I bought it. Hyundai needs to give me my money back or replace my vehicle!

I am a soldier and have been in the army for over 20 years, been deployed to 3 tours. I purchased a 2009 Hyundai Azera Limited addition, with Satellite radio and GPS Navigation package, etc. I was looking between Toyota and Hyundai. I leaned Hyundai way because of the 100K warranty. I was thinking that is a great warranty until very recently when I actually needed the warranty. I did not maintain a book to track my oil changes, etc. I did an oil change in late Oct and purchased an aftermarket oil filter from AutoZone and Synthetic Oil. My wife was driving last week and she said the oil light came on briefly, then the Service engine light came on, then the car stopped running. The car has 88K miles on it and when I checked the oil and it was a little less than a quart low. The oil was not even dirty. I took it to the service dept of Hyundai in Lawton, Oklahoma and they are saying they will not honor the 100K warranty because I don’t have records. I tried to explain that I am a soldier and bought the car in El Paso while stationed at Fort Bliss, but it is a pretty sure bet that they are going to leave me high and dry on this. I have purchased 3 different Hyundais from them and this is the first time I needed to test the warranty. Looks like the 100k warranty sounds good on paper but if they dont honor it, I would have went somewhere else. I know I could go to the military Jag to attempt to get legal advice but Im sure Hyundai has much more money than I have so they could play the technicality cards all day and Im basically screwed. I can assure you I will never buy another Hyundai. I called the Cooperate office and am waiting for an answer back but Im really expecting to get the same answer as the local Service Dept. I really hope Hyundai will do the right thing. I have put my life on the line for this country and never expected to be treated like this from them.

I was hit by a drunk driver doing 95 MPH, then I smashed into the concrete wall and not one airbag went off. This vehicle has front and side curtains, something should have gone off for sure! I was thrown all over the place, and Im very lucky for sure! Airbags did not deploy when numerous ones should have!

In early Jan. I bought a new 2014 Hyundai Tucson. Shortly after I started to notice a smell that I thought was just the car breaking in. After about 1,000 miles I asked the salesman about some smoking from the engine. He said it was probably just the new car breaking in. It seemed to disappear for a while. Then around 4,000 miles it seemed to start again or at least I started to notice it again. I made an appointment to bring it in for service and to check it out. They told me it was a cracked gasket and they had to order the part. They gave me a rental and I returned the next day to pick it up. Then they told me they found 2 holes in the manifold and it was leaking oil and they had to check with a tech to find out what to do. They had to order a new head and I guess rebuild the engine. After a week without my car I went in to see the salesman to see when it will be done and if they could do anything to compensate me for the inconvenience. They said they could put me in another new car (lease to own) for about 5,000 more dollars. Same payments and a buyout fee of about 12,000 dollars. I had a 6 year loan and this would be more than I signed on for 3 months ago (and about 4,500 miles ago). This is 4/12/14 and I still dont know when my car will be ready! I took it in on 4/03/14. I dont know if it will affect the car long term or not. Please let me know if there is anything I can do about it. Thank you.

Ira ** at Camelback Hyundai service department is a service manager that could have done things differently today and actually helped a customer, but instead, he chose to not agree with the customer. In my case, I bought a Honda Sonata back in 2016 from Camelback Hyundai and my skid plate on my car came undone about 3 months ago. And instead of replacing the plate and damaged part they chose to use zip ties instead. The other day I was driving home from work and what would you know, those ties came loose and the plate fell. This time it completely came off along with the right wheel well cover leaving me on the freeway with rush hour traffic trying to get it without getting hit. He didnt even keep in mind or even consider that my life was at risk trying to retrieve a part.Today they told me that they would not replace the plate as it was not of their doing, but see it was because they didnt properly secure it the first time, instead they used zip ties instead of real fasteners. This is the email I received from Ira today stating, The temporary repairs lasted an excess of 8,000 miles, I would say you got your money’s worth which was zero cost to you, the consumer. WOW! As you can see they failed to replace the part and could have fixed this in the first place as he even stated temporary fix.I have a warranty on the vehicle, yet this is a supposed part that is not covered even though it is used to protect the engine from debris and keep other parts from damage. I am sorry Ira but you have failed in your customer service department. And instead of helping a customer with something that should have been covered you chose to present me with a cost for something that I had no control over, something you as a service department should have fixed right the first time. I will not be using Camelback Hyundai for any service from here on out and warn others to stay away as they dont truly care about the customer. This is how I received my car back today with missing clips that could have been secured and a hazard to me as a driver on the road.

I purchased a new Hyundai Elantra 1 year ago, drove just over 20,000 highway miles; and already the tires need to be replaced! When I bought the car, all the salesman (Murdock Hyundai in Murray, Utah) could do was say how dependable and reliable everything on the Elantra is now. He was right, except for the tires!

I purchased a new Hyundai Elantra with hands-free bluetooth . We cannot use it because our cell phone will not stay paired to it.Hyundai cannot tell us what cell phones are compatible and can offer no solution to the problem. Spoke with dealer and Hyundai . Seems they have a system which can’t be used..

This car was sold to me as a higher end model, so my expectations coincided with that. About a month into ownership, the car started emitting this terrible smell every time I accelerated onto the interstate. As winter progressed, the smell stopped. When the heat returned, it came back. It seems to stop after a while then return after oil changes. Ive had the vehicle a little over 2 years now, and the compressor already died. I dont even run the A/C over the 3rd bar even on the hottest days! Gas mileage already seems to be waning. I was doing 40mpg (primarily interstate driving) on regular unleaded with 10% ethanol. Now its doing 35 or so. I really like the push button start and car door lock/unlock.However, Ive been having trouble getting the car to lock over the past couple of months. Ill press the button as usual and nothing happens. Its sporadic, cant find a pattern by temperature, weather, or amount driven. On a different note, the volume doesnt automatically adjust to engine speed, so Im constantly adjusting the volume. I would much rather pay attention to driving! On a positive note, the car is comfortable and rides well. The heat and A/C work quickly (when they function). Two settings on the heated seats is really nice.

I have a 2013 Sonata. I love my car (not the payments of course), took my car to xyz shop for an oil change, was advised I also needed my engine flushed - did that. It was giving me problems, take the car to blah blah dealership and Im told I have no oil in car. I asked why my sensors never came on.. no one knows. Hyundai swears they have never had this problem before but after reading these reviews I beg to differ. Oh and I also voided my service warranty but no one can tell me exactly why.

The vehicle provides plenty of power & significant gas mileage & is equipped with numerous features that would have been options in other vehicles of this type. I have owned a Hyundai vehicle for the last 21 years in a row & would never consider another brand. Every vehicle I have owned in that time has provided excellent gas mileage, low maintenance costs, high end standard features & the best overall value in the industry.

After four years of usage and 145000 km, I experienced a leak from the heater unit located inside the vehicle. The local dealer through the warranty department refused to address the problem indicating that I will have to pay in order to have the problem solved. I am concerned since I believe that problem should be the last to occur in a vehicle since if one is not familiar with vehicles it can cause the engine to overheat and engine damage. I have had vehicles in the past. This is my first Hyundai and I never had such problems with them.

I was driving down the road in North Carolina when I heard a loud bang. The moon roof of my 2011 Sonata shattered. Glass completely went out in one piece. The dealer tried to say that the roof was hit by an object. Im waiting for Hyundai to do the right thing. The car is still under warranty. I hope that I dont have to ride around a long time with sun roof broken and raining in my car. I have no garage.

Yesterday I put my car for service. In my car there is little bit problems like my boot is not open quite often, my GPS is freezing etc. I ask that guy to check. He told me Hyundai didnt give him money to check what is the problem. If it is not working then they will fix. I told him I bought a headache with my money. I am not happy with their attitude and expression. I will never recommend anybody to buy Hyundai. I will sell my car as well.

I purchased a 2007 Hyundai Veracruz in May 2012. In November 2012 the alternator failed. I replaced the alternator at a local garage for the sum of $489. In August 2014 I received a notice from Hyundai about a recall because the value cover was leaking oil into the alternator causing it to fail. The notice indicated that if I had previously paid for repairs the next instruction would provide instructions for reimbursement. I called the claim telephone number and they gave me a claim number and instructed me to get the vehicle checked at a dealership and then send the documentation to them. I told the dealership that I had replaced the alternator. After the repair they said the current alternator had oil in it so it had to be replaced as well. I sent all the documents to Hyundai and the reply was that.... there was no proof the first alternator was damaged by the oil leak... the recall wasnt to replace alternators and the warranty on the vehicle had expired In May 2012. This is really a slimy reply as it was their engineers (maybe US govt?) that determined there was a design problem. They have denied a legitimate claim because they found some wiggle room. This is not the mark of a company where one should buy their products. Im going to badmouth them every chance I get. If I can convince one or two people over the next several years not to buy their product they will have lost more than I had requested for reimbursement.

I bought three cars from Hyundai. I bought a 2015 Tucson with 27,000 miles on it. At 64000 the engine blew. There is a class action lawsuit regarding my vehicle but it is Vin specific even though its within the year of the engine blowing. Hyundai only cover half I had to cover the rest over $4,000 for a new engine. I will never buy another Hyundai again. Their cars are junk and they dont take care of their customers.

I slid off the road and called roadside assistance. I had been pulled out about a month ago, also. This time they said they would not pay for being pulled out. We have had a severe winter and have had a lot of ice and snow. On the Hyundai advertising it says, 5 years unlimited roadside assistance, with 24/7, 365 day service. The roadside assistance representative said they recently changed their rules. (Almost a year after I purchased my 2013 Sonata) I talked to representative **. She never told me what rule they changed. I told her they couldnt change the rules retroactively. She said they could and did so. She referred me to the towing service subcontractors. (Cross Country Motor Club) The motor club informed me that the car had to be less than 10 feet from the road, to be pulled back onto the road. I asked him who made that new rule and they could not tell me that. I told them that if a car slid into the ditch, it would be 10 feet from the highway 90% of the time, and that would make roadside assistance unusable 90% of the time. I threatened to go public to the internet and also press a possible lawsuit. My car is well within the 10-foot rule. They still refused. I’m handicapped and a senior citizen. The roadside assistance was a major reason why I purchased the car. Now, Hyundai is going back on their word. I started to call my dealer and before I could talk to him, a towing company called and said they would be at my place within 2 hours. I called the towing company and asked if Hyundai was paying for it and they said yes. Hyundai previously said they would call to get me help, but I would be charged $170.00. I dont think that any customer should put up with a company that treats its customer in the above manner.

I purchased a used 2012 Hyundai Elantra on 12/27/2012. The car had 14,075 miles when bought. I have found the car to have terrible gas mpg, which I have come to understand a lawsuit was filed which resulted in a reimbursement of money to owners. However, I have been told that I am not entitled to reimbursement because I bought the car after Dec. 2, 2012. I contacted Hyundai customer service and I was told that I was supposed to have been informed by the dealer at the time I bought the car that the gas mpg was not accurately advertised. I was never told by the salesman or the dealership either verbally or in writing that the gas mpg was misleading .The car was purchased in Hyundai of Hackettstown in NJ.

In 2011 I purchased a Sante Fe with the in-car Navigation System. The day we drove the car off the lot the maps were out of date. I contacted the dealership and was told it would automatically update. Two years later, we asked again and were told we had to pay $200 to have the maps updated. Now, the car is 3-years-old and the navigation system is so bad it is dangerous. We dont even turn it on. For $200, we purchased a Garmin with free lifetime map updates. So we now drive a Sante Fe, with a built in navigation system, and a Garmin attached to the windshield. Friends are shocked at what we have had to do.Why is Hyundai doing this to their customers? I tried to speak to Hyundai Customer Connect System Lead Laura who gave me nothing but attitude. How outrageous to charge what you do for the system, then expect us to pay $200 each time it needs to be updated. Are you crazy??? Im done with Hyundai. Oh yea, did I mention that the Sante Fe was my third, and now last, Hyundai purchase.

I love my Hyundai Tucson. The interior is as nice as a luxury car interior (comparing to a Lexus and Subaru of comparable size). It is easy to get into and out of but has more ground clearance than a sedan. It is easy to handle in most driving conditions. It sits on an Elantra chassis so in tight curves or with wind, I recommend slowing down. It is Hyundais middle sized SUV, the Kona is smaller and the Santa Fe larger and I believe there is a new SUV that is even larger. This is the perfect size for a single person or a couple, it is probably to small for school age kids in the back. The sound system is very good and the limited comes with heated seats and other nice options.

I was confused to see two emails with 3 different packages. You are forced to buy one in order to get the other two. Mike, sales rep, was not helpful in assisting in my request to speak with a manager, to receive a better understanding. I will not buy another Hyundai, and I will notify any else who plans to buy one with the bluelink. I just spoke with Mike at 7:00 pm, on May 21, 2018. I was very disappointed in Hyundai.

I almost spent $100k on a vehicle because of its marque. Well, I’m glad I didn’t! This Hyundai Genesis 5.0 has been very reliable. Quite stylish with a lot of power!

Zero Rating if possible. I dont really know where to begin with this brand and its terrible cars. I purchased a brand new Hyundai Sonata Turbo in 2013. Ive spent countless hours with my car in the shop over the car sputtering, shaking, cutting off at stop signs. Not to mention the electronics in the car are terrible; Bluetooth doesnt connect half the time for unknown reasons. Theres been at least 4 recalls done since I purchased this car. I had to get a total electrical discharge done to reset the electronics because the car was going haywire. Finally, Im down on Myrtle Beach for vacation and the car totally shuts off. Turns out it was a faulty engine that needed to be replaced. Took 30 days to get the engine sent in from Korea and replaced. Then somehow the rental car that I had racked up an amazing 2400 bill of which Hyundai determined to only pay $400. And then afterward I noticed the car jumping and things shifting and making horrible noises under the hood. Turns out the repairmen didnt screw the transmission mount screws on tight enough both of the bolts had the heads off and the transmission was moving around while I was driving. The dealership told me the car would be fine to drive and so I did until it just became unbearable. Now they want me to fork over another $1700 to replace the entire subframe that they messed up when installing the engine. Hyundai is a horrible company with Horrible cars. I will never purchase another thing from you and your terrible dealerships. Go out of business for the countries sake or leave your terrible cars in Korea.

Back in late November of 2012, I found out that Hyundai misrepresented their gas mileage on the Hyundai Elantra. There was an email address to write to. I did, and was told that I would receive money each month for as long as I owned my car, in the amount of $37.56 per month. It has been over four months now and I have not heard from them, nor received any money from them. This is my 5th Hyundai (3 Elantras, 1 Azera, and 1 Santa Fe), but if I dont get any results from them on this matter, this will be my last Hyundai.

2005 Hyundai Santa Fe - May 2016 I call Hyundai with concerns about my airbags not deploying and I explained everything to the lady I spoke with and was told they should have deployed. I was offered a new Hyundai. I provided all information, documentation and pictures and everything to my knowledge. I receive a letter from Hyundai consumer affairs in July saying that my case would be closed if I didnt provide information asked for. So I provided it to them at the email provided on letter. David ** called me and stated that if I sent anything else to them he would no longer speak to me and close my case. I provided again which he stated he didnt receive so I called and he wouldnt return my call.I called the number in his email asking for an address to mail the pictures and documentation to and the lady I spoke with told me that she wasnt allowed to give me that information and according to the police report that I was at fault and got what I deserved which most of my phone calls I have witnesses to which was stated because I couldnt really stand or walk so it was put on speaker and held for me. Then once all information was provided I no longer heard from David, could not get in contact with. It took months of complaints and calls which was aggravating. Then I received a call after the car had been auctioned off that I told David I had retained an attorney which was untrue and that I never signed and returned the release.So he closed my case when I provided original release and proof. I never said that which Hyundai consumer affairs had in their records. Also he called me back and said according to the pictures and documentation that the car didnt perform as it should have, that Hyundai wanted to settle to provide medical bills and all cost. This was October 2016. He said it was approved for partial coverage which he would not explain meant and then said they were leaning towards full settlement and December 1 2016 was last contact I received where David asked me what would it take to make this go away and to take in consideration that my vehicle was not equipped with side airbags.Once I proved that it was by the vehicle documentation he said, Wow okay that changes everything, that he would call me in a few days, that they were going to have a settlement offer and then called back that evening saying that he needed the police report which a month before stated it wasnt needed to proceed and even tho it was provided in july 2016. After that he would no longer return my calls or emails. I finally got one response saying they got the police report and was waiting on last sheet that goes with it that they requested nothing else. Now last week he called saying my claim was denied, that the officers statement stated that I was in vehicle not restrained and specifically that side airbags deployed even tho they already got statement from my insurance company saying they didnt and will not provide this report.I supposedly signed saying my airbags deployed and I wasnt wearing a seatbelt. I have pictures proving nothing deployed. The way this was handled and how I was treated being told from day one I got what I deserved, the constant threats to close my case, the remarks that if Hyundai felt that my case was worth it they would investigate, constantly being called a liar and the excruciating pain I was and still am in just doesnt seem right at all. I expected better treatment and respect from a company.

I recently purchased a Hyundai Elantra 2013 two weeks back. After one week, the navigation system voice stopped working and it does not detect my phone too via bluetooth. There is also some burning smell I get when I drive. I paid almost $30,000 for this car with the high rate of interest and it is a brand new car, which I purchased from the dealership. I feel cheated and hurt as it has been heavy on my pocket and I am not satisfied with the car. I would want it to be replaced with a new good model as I did not pay so much money for a faulty car with parts which were not pretested. The navigation system not working in barely 2 weeks is a big surprise to me. As a customer, I feel the service has been pathetic and I would not recommend Hyundai to my friends and anyone else.

I leased a car from Kia back in March of 2012. In the state of RI we have to pay car taxes. So every month I would make my car payment and on occasion I would pay an extra $100 for taxes. I did this for several months assuming that they would apply it towards the car taxes. Come to find out that they do not do this unless you call them every month and specifically tell them to apply it towards the taxes. So they said they would apply it towards the monthly payments. Not the case. Every month I would still receive the original bill amount with no credit applied towards it. Also, I live in RI and for some reason they were sending my bill to my mothers house is the state of California, why? I do not know because the car was only in my name. Anyways when I called the company to ask them where my extra $100 was going every month they had no idea, as it was not being applied towards my monthly payments. No one could answer where my extra money was. I spoke to several people and no one had a clue. My boyfriend works for Kia and had to ask for the assistance of a Kia representative. He looked into my account where he was finally able to find my money. Apparently it was floating around somewhere. Ok so I thought everything was over until my mother received the bill for my 2014 car taxes after I had returned the car in March of 2015. She ended up paying it for me and we thought everything was done, until I got a phone call from a collection agency stating that I had not paid my car taxes for the year of 2014. My mother was very upset because she had paid it with a check so she had to go to her bank and meet with the manager to try and retrieve a copy of the check. It took a lot of time and headache to get this. I ended up calling the Hyundai leasing company and had asked them to send me a copy of my contract and a print out of every single payment that I had made over the 3 years. I received it and upon looking over it, it clearly listed 2 payments they received in the month of March of 2015 and next to it they wrote 2014 taxes. I send a copy of this paperwork to the collection agency. I have not heard anything back from them assuming that it was finally cleared up. This company has no idea how to manage their customers accounts. If they have done this to me imagine how many people they have told that they have not received their payments and people who dont know any better have probably paid again. This company is a fraud and they have turned me off to ever lease another car again. Also, I love the Kia car but this leasing company is giving them a bad reputation because people think they are affiliated when they are not the same company. This experience has been a true nightmare and waste of time.

I co-signed for a car for a relative whose car got repossessed. They sold the car at an auction for $6,000.00. Now they have placed a lien on my car because I cannot come up with roughly $13,000.00 for the car that was repossessed. I have been making monthly payments until I get it resolved ($13.000.00). I have never been late/ahead on my 2011 Hyundai Tucson. They have been unwilling to cooperate with me about this issue.I corresponded in writing (30 days in advance). Im permanently disabled & on a set salary. They said to contact them within 30 days, which I did, & heard nothing from them. I have paid $1,600.00 toward the repossession. Now they have placed a lien on my car. I replied to them in writing, no phone, & have not heard anything. I told them I could not obligate myself for a set amount because of medicine, doctor bills, medical bills, & daily living expenses in this economy. Like I said, I have heard nothing in writing from them. I am supposed to cooperate with them, while in return they have not assisted me. I signed 2 cars from them.

I bought 2 Hyundais in the past 5 years and every time I go to the dealer to fix a problem, they say, Yes it is not working properly, but it still works enough to not replace. This goes for the shocks that wont lift the hatch back up, and the AC that makes a loud clunk sound EVERY time I turn off the car. Dont believe the warranty because they will delay you until the warranty runs out. Tired of their lies!

I love Hyundai. It has been a wonderful vehicle so far. I am very thankful for it because it has helped our family so much when we had nothing and was told this was a gift. It gave our family of 7 a roomy vehicle and able to get from point a to point b. We dont have to drive 2 or 3 vehicles to haul everyone around. It has automatic doors by button, different heat settings for front and back, lots of seating for as many people as we got and it gives us ease that we will always have it. However, it is very hard to fix some of the issues that it has because parts arent cheap for it. But thankfully a friend of mine has came to the rescue once on fixing an issue Ive had with the van. Its also hard on gas which is frustrating and sometimes parking is an issue. You cant park in a tight spot because of how big the vehicle is.

I had my inner CV boots replaced which were under warranty. After Hyundais service department fixed the inner CV boots, my car broke down about 2.5 weeks later (it seemed like a transmission problem). I had to have the car towed. They claimed they fixed something, without giving me any detailed information and it broke down again 1 week later (I had the same exact feeling of the transmission when it broke down, where I had to have it towed again - this is very frustrating and is extremely dangerous! The service manager informed me that the axle was broken on the first time it was in and it was fixed. The second time around I received numerous answers on what was wrong. They have claimed to fix the accelerator now, but there are several new problems. I did not have one issue with my car before taking it in to Hyundai for service. Now, we cannot figure what is wrong exactly because the computer seems to be malfunctioning. I have had the spark plugs and wires replaced.

I bought my daughter a new 2004 Elantra GT. The dealer have not been able to correct a starting problem with the vehicle. The dealer could not solve the problem while the vehicle was under factory warranty. And until this time, the dealer have sold us parts that we didnt need, saying that the various parts would solve the starting problem. Nothing they have tried have worked. Never will we ever purchase another Hyundai.

I had problems with my vanity mirror on the passenger side, and the service manager of Doral Hyundai denied service, telling me it was the consequence of the normal use of the car. In reality, Hyundai advertises 60,000 miles and 5-year bumper to bumper. My 2008 Sonata was purchased in October 2007, and the odometer shows less than 23000 miles. I called the service attendants in headquarters, and they agreed with the service manager. This is a violation of the warranty, and Hyundai is lying in advertising the ten-year warranty, especially the 5-year bumper to bumper. If this response stands, every claim for service after one year can be considered product or the proper use of the car. If a compromise is not reached, I will never again consider Hyundai an option to buy a car.

I was the 2nd owner of an Accent, it was one year old and after one year the front tires went bald, then the rims were totally oxidized. Now, 2 years later the window motors on two windows went totally bad and the dealership wants 400.00 for both. The customer service is horrible. My husband has leased an Elantra because his Hyundai Genesis turbo line broke and oil was spilling all over, dealership said it must have been something he hit. Would have felt it, dont you think? As soon as that lease is up, we are keeping the car just so we do not have to trade it in for another Hyundai, since we do not want to have to pay their fees. As soon as that goes through, we will sell it for a dozen apples. Never again, this company stinks. Buy American.

A swamp-like smell was coming from ac. First time tech changed cabin filter; smell got worse. second time they cleaned out ac system with a chemical. smelled chemical for weeks & then mold/mildew odor retd. So third time they performed a neutralization & deionization which resulted in an intense foul citrus odor. fourth time they installed a frigi-clean evap foam, new air filter & deodorization of vehicle interior which has resulted in another intense foul odor causing breathing problems.These foul odors were making me ill giving me a headache, burning eyes, throat & allergies & asthma. I told them from beginning I have these medical issues. after the third try I was told by service mgr troy that they had done all they could to resolve problem. after confronting him re: my displeasure he said he would call his people at Hyundai to see what they wanted to do. Next thing woman who sold me car is calling me??? I bought this Hyundai elantra 2013 new in 5/2012. I said I wanted to meet with the owner of Hyundai dealership. I had an appt on Sat to do so. I arrive on time Sat & am told by saleswoman owner left at 3 pm day before & will not be in. I was livid. So now general mgr comes out to talk to me in a private office & then the service mgr joins us & listen to my complaints & then tell me they have another procedure (4th one) that will take care of problem. They gave me a loaner where previously I had been refused one when requested. I work full time & have been inconvenienced many times having to take days or half-days out of work or inconvenience someone to take me to drop off & pick up car to be serviced b/c I was never told until recently they had a shuttle service.I have filed a complaint with Hyundai complaint center; waiting to hear from regional office & have also filed a complaint with the better business bureau. Unfortunately my car is paid for or I would park it on dealership doorstep while I filed complaints. the car looks beautiful on outside but like some people looks are deceiving & rotten on the inside. This car is a lemon. I want a new car or my $ back. I have two friends who purchased a Toyota car the same time I purchased my car. they have not had this problem. Im totally angry & frustrated & feel like they are jerking me around & know this car is a lemon.

I purchased a new 2018 Hyundai Kona. After 15000 miles I needed a new transmission (it was covered) however my dealership did not have loaner cars so I had to pay for a rental, pay for Uber to get the rental, pay for the uber from the rental to pick up the car. Then to my surprise at 20000 miles I needed 2 new tires (which had 0 coverage). I was told to call Good Year. They covered the tire warranty.... Well 400.00 later I had 2 new tires for no reason except they were worn out!!! Hyundai basically said, Oh well!!! So the wonderful warranty they shove down your throat when you are looking is not all it is cracked up to be! BEWARE.

We bought our daughter this brand new 2016 Hyundai Tuscon 1.6 T AWD Limited on July 6th. It has left her stranded twice. The engine revs, but the car does not move. We have researched this online and there are over 950 people complaining about the same exact issue. My daughter was at a stoplight the first time this happened, and the car would just not go. The second time was after she got off work at 10:00 PM and her car started and then would not go at all. This is a brand new 2016, and we bought it for her because we wanted her to have a dependable car for college.After less than a month, it has left her stranded twice. This is a MAJOR safety concern. The dealership we took it to already has several Tucson waiting for the same issue and we are told there is no fix for it yet. This is unacceptable. The car should never have been sold with this issue and no fix for it. The dealership stated they will keep the car and give a loaner. Problem is she cant drive the loaner, so this puts the whole family out now juggling cars, because she isnt 25 to drive the loaner. BUYER BEWARE!!!

Last year we experienced a flat tire and when my spouse went to change it there was no spare, only a compressor and slime unit. Well little did we know but we had a slit in sidewall of tire from a pothole, so that was useless. When I called Hyundai Roadside Assurance, they said they would tow it to the nearest dealer which is 40 or so miles away, we wanted it towed 6 miles down the road. So we had to pay $100 for a tow. Last Tuesday we had a flat tire and had no jack to take it off to have it repaired, so we put air in tire and drove it to our repair shop and had it plugged. Today we went to Garvey Hyundai in Plattsburgh, NY and took slime air canister into dealership and asked why they do not tell customers that their 2012 Elantra Limited do not come with a spare or jack. We also stated that we were going to have to get AAA Roadside Assistance since we had to tow car to nearest dealer 40+ miles away if we wanted to use our roadside assurance with them. They hurried us into a room with a service manager whom informed us this was policy to make cars get better gas mileage, by having no tire or jacks. They were willing to sell us a spare donut tire on rim with jack for $298 +, which my spouse said no way. But they did give us a free car wash, which car was still filthy after it came out. Well hopefully, our next purchase next year from an American automaker will have a spare tire, jack and roadside assistance to our local garage if needed.

I built a 2017 Hyundai Tucson 2.0 SE AWD online and I got the quote $331.11 a month. Now, when I physically visited one of your Hyundai branches, I got a different monthly payment for the exact same vehicle. The monthly payment is $421.66 a month!!! I accepted winter package ($1600 value) to be added to the car original price. However, I dont think this will have a difference of almost a $90 a month for 24 months! How come this is happening? Why is that difference for? Can you explain.

2013 Hyundai Sonata - Defective Steering Wheel Locking. Few weeks ago, my sister suffered a fatal accident caused by a defective Hyundai Sonata steering wheel locking while she was driving on the highway. As a result, she suffered a severe vertebrae injury, taken to a nearby hospital in an ambulance, hospitalized and treated for days, and has only recently started physical therapy. Medical bill and treatment costs till now well over $100K, even with health insurance. Inability to work for over 6 months. Immobility and discomfort. The list goes on and on. Anyone else in this unfortunate situation or has heard of similar accidents caused by a defective steering wheel? What do we do? What can we do?

I have had nothing but issues since I bought this car. I bought a 2015 Elantra Sport, with 800 miles on it in October of 2015. Seemed like a great car. I got a good deal (I paid 18,000), its a top trim level so hopefully the quality would be good. First thing that happened, the dealership insisted I change the oil every 3,000 miles. The service manual clearly states 7,500 mile intervals. They scolded me and told me to bring it in more often. Okay fine, whatever.Second, the dealership did a recall repair (I never approved, they just did it) to my sunroof, which resulted in a damaged headliner, AND they dropped a screw in my defroster vent that I could hear roll around as I would make corners. I took it back and Hyundai approved replacing the headliner. They also took the dash apart to retrieve the screw. The work order said removed debris, the tech didnt remember what he took out. It also still rattled and then produced a different rattle above 75 MPH. (So much more higher quality coming from the top end trim level). I should note they had the car for several days, no loaner car was given.Next, I noticed my steering column was loose after they disassembled my dash. I could move it side to side. Also the clutch squeaked when you released it. And the dash still rattled. So I took it back in. several days later and no rental car, the steering column was within spec, they couldnt replicate the clutch squeak, and they werent allowed to fix rattles and squeaks past 5,000 miles or something like that (came from the service manager). Next issue, the AC goes out. Its Texas. Its July. Its hot. Can i get a loaner car? No. They werent sure if it could be fixed under warranty (30,000 miles now). How is this not under warranty?! They had the car for several days. Turned out the AC compressor failed internally so it was replaced under warranty. No loaner car.Now, most recently. The car has 59,700 miles. The engine starts to make a noise that sounds like a high speed rattle. My guess was the water pump impeller rubbing. So I took it into a different dealership. This time they cant diagnose it, but its easy to replicate so there is no doubt theres a problem. 5 days goes by and they finally set me up with a rental car through Enterprise. One month goes by and they tell me they are going to replace the engine. That opened up a whole new set of issues. Apparently, the engine in my two year old car is now obsolete. Instead of buying a long block crate engine (like they originally told me) they are buying a short block and sending the engine off to an outside repair shop to build it.I went to the dealership to look at the engine (I do a lot of car repair, and Im a Mechanical Engineer). The timing chain is hanging slack and theyve removed one of the camshaft retainers. The car is parked outside, with no valve cover. Lovely. They tell me the engine is being replaced due to lack of lubrication (very vague and general). My guess was broken timing chain tensioner. I saw no low pressure light, and there was no presence of metal in the oil during the last oil change (I had a sample sent to a lab for analysis). They told me that its a good thing I brought it in when I did. Because my Powertrain Warranty Expires at 60,000 miles! Apparently, because I bought it used the 100,000 mile warranty doesnt apply to me.Well that was it. Im getting rid of the car. I asked them to give me a price on what theyd buy it from me for. They responded with because its having major engine work, we can only give you $6,000. So basically. A $24,000 car, in two years, and 60,000 miles, becomes worth 25% of its original value. I am never buying another Hyundai.

Do not buy Hyundai! You will regret it. I was sold a 2017 hyundai from the dealership with about 30k miles on it. This happened while the company knew about all the faults with the 2016-2017 transmission and DCT issues (please research the vast array negative testimonials on this line). I go for services 2-3x per year and before the recommended mileages are hit (I have the receipts and documentation to show this). Despite being continuously proactive, it was not long after I starting dropping thousands in unanticipated repairs. Only 2 weeks after a multi-point inspection and supposed tune-up at Lester Glenn in Toms River, the car started stalling. I had to bring it back for additional diagnostics and repairs. Again, a few months later, I had another service done. Part of it involved a light bulb I could have changed myself but was willing to pay a few extra bucks to have done do to business.My mind changed when the service rep, Chris, attempted to up-charge me ~$150 to change the light bulb, claiming the bumper had to be removed. After some stern discussion on how I knew that was not the case, he only admitted to attempting to upcharge me after I refused that particular fix by them. Yes, he actually admitted to trying to upcharge me. After spending a few hundred on some various fluid changes and checks I went on my way. 2 weeks later, the car transmission goes and it can no longer go in reverse. Going forward it becomes dangerous too as it stalls more and stutters. When I bring it back, Lester Glenn and Hyundai say that a transmission replacement will be $4,700. This is while I still have $11,600 still to pay off on this scam of a car I have only had for 2-3yrs and got at ~30K miles. Neither Lester Glenn or Hyundai Corporate offered my family any help with this situation.They did not even waive/refund my prior diagnostic fees and wouldn’t provide a loaner car when I needed it for work! In fact, other than Shawn (head rep at Lester Glenn?), no one there even feigned sympathy or understanding for the matter. Hyundai has sent me from slightly skeptical to full-blown traumatized about the auto industry. Especially in a time where many are financially hurting from the pandemic, their actions and duplicity completely contradict the integrity claims they attempt to advertise. I cannot warn you enough to stay away from their products and from Lester Glenn’s service. I don’t want this happening to anyone else!

Hyundai treated me with total disregard regarding my disposition fee being extended. I had a hip injury and need a hip replacement. Therefore, it would be foolish to get a new car and not be able to drive it. They were not understanding at all and was only interested in the disposition fee being paid to them. I paid the fee and wrote a letter asking if they would reimburse me the $439.05 until September 2019 when I would be able to drive again and purchase a new car from them at that time. They refused me and showed no compassion or consideration to me at all. It was all about the money they wanted.The whole disposition fee is to repair the car of any problems or cosmetic issues. My car was UNDER 13,500 miles which definitely improves the value of the car. I’m the only one that drove it and it was taken perfect care of. I even had an oil change done on it and filled the car up with gas the day I turned it in. The gentleman at Circle Hyundai said he never saw a car returned that still looked brand new. I will NEVER buy another Hyundai and will be sure to tell my family & friends of the total disregard they gave me. I was never treated so badly by a Corporation in my life. That did it for me and Hyundai.

My husband is a full time Uber driver & his income is extremely important for us because with my part time job we can’t afford to pay the our bills. Everything was quite good since he drove Hyundai Ioniq hybrid 2017 which helped us a lot to spend less on fuel but one day suddenly the car stopped without any warning sign and the Hyundai Kitchener towed it and we were advised that it’s a recall for Hybrid system so we thought it will take a week or two but omg it has been 4 months we didn’t get our car back! Since this car was everything for us and my husband couldn’t do Uber with a rental car it has been 4 minutes we lost the income. He called thousand times for help & complain about the service to Hyundai Canada but they didn’t give a **, instead we were insulted that you should know the rules. We can’t do anything! We talked with a lawyer to sue the company for the income loss but the lawyer said these giant companies are protected by law we can’t help you. Seriously??We bought this brand new car so expensive to face this day? We are facing a lot of problems and the loss of income for four months for a middle class family is the worst thing.. I’m writing this only to inform you people be very careful before purchasing any car from Hyundai, they don’t value their customers and treat you like **.. now I’m not gonna stop this complain and will even call some tv channels to show the reality of this company because the money we bought this car that was our ten years saving and lost everything. The worst company with worst service and very bad management with bad quality cars.

Had a check engine light on a 09 sonata with 47k miles. Also noticed gas comes out of tank when filling up. Went to dealer for checkup and advised that this part is not under warranty. Also spoke to Hyundai 800 6315151 with no help. Checked youtube, seems like a common problem with Hyundai. Bill to fix is $700. Hyundai lied again regarding warranty just like they did with gas mileage.

I should have known better. I was a career car reporter, now retired, and I had seen first-hand the quality issues with Hyundai. But reviews like those in Consumer Reports convinced me things had changed, so I purchased a new Elantra GT in Canada in 2005 with a 5-year warranty. As I was retired, the car sat in the driveway mainly and that was part of the problem. More mileage would have unveiled the problems quicker. As delivered from the dealer, a brake light was missing and the alignment was off. I had my own mechanic fix these at my cost. I also had the car rust-proofed with oil spray as Korean steel is known to rust quickly. (Did not help, door seams and hatch rusted anyway.) Engine head gasket failed within 3 months and dealer botched the repair. I complained to Hyundai Canada and the engine was taken apart a second time, repair done correctly but the engine pinged after that, meaning that the compression ratio had been altered in the repair. Mirrors froze but I fixed the controller myself with WD40. Radio died, I upgraded it. Brakes vibrated but I fixed it myself with custom rotors rather than fight the dealer. Finally, dealer went under and disappeared. A month after the warranty expired, so did my steering rack. 25,000 miles on the car in 5 years and the rack blew. My mechanic put a new one for $1,700 in and that lasted 3 months. Extensive research on the net in chat groups and I found blown racks a common problem in the model. And the replacements fail because, allegedly, they are stored outdoors in Korea and the seals dry out. I sued Hyundai in Small Claims. Did they send a lawyer? No. Did they try to settle or fix the car? No. They sent the head of the central (head office) Parts Dept. who lied under oath to the judge about my attempts to resolve the issue. I won, but got rid of the car. Trade in for a 5-year old 2005 Elantra GT with 25000 miles, new brakes, new Michelins, upgraded radio, and needing a rack? $3,000. (Paid $20,000 five years earlier). Ugh.

I made a huge mistake and got a Hyundai lease. That was the wroth experience in my life. I spent many hours on phone calls with Hyundai Moto Finance and they crushed my credit report. Very poor service and very unfriendly personal. Dont ever lease Hyundai cars.

My airbag in my 2004 Sonata didnt work. In the accident, I dont understand why the airbag didnt deploy, only the bag from the seat and was not even half-full. The car was totally wrecked, but not from the front at all. Somebody hit me on the front side of the car in the drivers side. I woke up in the hospital with the news that my air bag was not working. Im concerned about this. How we can do something about it?

I have had my Veloster for 1.75 years and in the last two months, it has been in the shop now two times to have the fuel pump replaced. This time, a week while the tech talked with the company tech because they didnt know what was wrong, decided to replace the fuel pump again but mentioned it had two fuel pumps. I cant find anything about a second fuel pump. I am really concerned as it at times wont go over 20 mph and this good be very dangerous on the freeway. I love the car but not real happy about this problem which is now become reoccurring!

We have had this 2005 Hyundai Tiburon car for 5 years now. It has been running great until now. It hit 101,000 miles and the gears or transmission is slipping. We shouldnt be having transmission problems with those miles on it. We went to get the transmission serviced and they said it was going to be 7 1/2 hrs of service to do that and it would be just as much to replace the transmission. It should not have this problem so soon.

My car only got 7,000 KM. The trouble with my Elantra, my battery goes dead and have been boosted twice and another time it went completely dead. Had it towed to the nearest dealer. This is a new Hyundai Elantra Limited when it had less than 6,000 KM it started but I had a 2012 which I had the same problems, so I traded for another one. I was told my 2012 had a ground issue. Now I know that I been lied to. Going to my dealer he tell me that the alternator is a low amperage alternator to save weight, and I should consider getting a solar panel and plug it in my cigarette lighter to charge my car. Now I drive some days around 20 KM which should be plenty to charge the battery, and I hardly use any electronics, like listen to the news 20 minutes. Now I dont trust this car because I dont know when Im going to be stranded. Now my Elantra got 7,000 KM and I dont dare to play the radio even to listen to the news, should I get a portable radio with batteries and a solar panel. By the way, once every two weeks I go on a 200Km ride. People are telling me Im being lied to. I have since notified Hyundai head office in Ontario, the phone # is in one of the manuals that I got with the car. Its been two months and no reply yet. They got my email address. Wont even send me an email, so I call again today.October/24/2014, I purchase this car I believe April/9/2014. This car is like you say new, I purchase an extended warranty which I told them I had purchase one from GM and it was worthless. $2400 and they told me that they werent GM, that you could trust Hyundai and they stick to their warranty. It was about a little bit over $1600. My, I dont know what to believe. Am I told lies? We will soon find out and Im about ready to go throughout my iPad just what the problems are about my warranty. I hope its not another lie.

I purchased a 2019 Hyundai Tucson Ultimate about two weeks ago. The first week I had it I noticed when it was in the sun the back bumper and lift gate had these 3D swirls in the Black Noir Pearl paint. The dealership had the car redone with Zurche but still had the same issue. I took it back to the dealer and they had someone buff the entire car. This made the situation worse as the marks were still in the paint and he did a poor job detailing the car. I took the car home and spent 3 hours detailing the car myself to fix the issue from the detailer. Regardless to say the marks are still there. My wife noticed today that I have a big scratch under the spoiler. The dealership was going to allow me to pick another car, but they did not have any and it had to be today. So to make a long story short I wish they would just take the car from me like I never bought it. Very dissatisfied customer for a car that is only 2 weeks old when it was valued at 35 thousand dollars.

I stumbled upon this website when reading about tires, and was surprised to see virtually every car company with such horrendous reviews. Then I realized its merely a sounding board for angry people with car troubles. I just wanted to share a little about my little 2013 Elantra GT. I bought it new, have done all maintenance in my garage, have used nothing but full synthetic oil and Hyundai brand parts (filters, etc to avoid warranty issues), and in return? Its been hands down the best car Ive ever owned. Nothing has failed in the first 3 years, 40,000 miles. No car Ive ever owned has accomplished that. It rides like its brand new, no squeaks, no rattles, no nothing. Comfortable as can be, averages 32 in the city, 36 on the highway. Ive owned many compacts in my life, none have come even close to this level of ride quality. Simply put, we love the car. Its our first Hyundai, and we would buy another in a heartbeat.And basically, this is merely a message to take everything you read online with a grain of salt. Including my review. Occasionally, youre going to get a car thats awful. I had one. 2012 Impala, kept it 9 months. It went back to the garage under warranty 11 times in those 9 months. Eventually, you just have to make a judgment call. Do you keep a car thats been nothing but problems? Or do you try something else. We now own a Hyundai and a Nissan and have been thrilled with them. Will I ever buy another Chevrolet? Sure! I just got a lemon. It happens. It totally stinks, but it happens.

I purchased a brand new 2017 Hyundai Tucson on Nov 29 2018. Right now it only has 14300 kms on it. I was driving down a divided highway 6 in the morning with no one else on it besides myself and my child in the vehicle when my rear window exploded into my car sending glass all over my 2 yr old in his car seat. I was right in front of the Police station when it happened and no one was around... Hyundai says that it came from a impact but since I was the only one on the road there was no way that I could have got hit in the rear window. I took pics and brought the car to the dealership and gave them it to them... THEY NEVER even inspected my vehicle, they just emailed the pics to head office where they said it was from a impact. HOW DO YOU TELL THAT IT WAS FROM A IMPACT WHEN YOU NEVER EVEN LOOKED AT THE CAR TO SEE. I have called places that repairs windows like speedy glass and they even said that it could be from a short in the defrost in the rear window that caused it to explode. Since this happened I have had no satisfaction with this broken rear windshield... Myself and my child were very startled and no one from Hyundai has even done anything but send a email off. I am so very disgusted in the complete lack of everything. This has to be the worst service I have ever had... They never even offered to look over the car, never offered a loaner to get around in and never even offered to make sure the rear window was sealed up so the snow and rain would not get in.Right now I would never buy a car from Hyundai again. My child is scared to even go near this little toy cars because of the fright. I am even afraid of putting him back into the car because if it is a short in the electrical that caused the window to explode, will cause it to happen again... I hope that this message tells the truth behind the LACK OF CUSTOMER SERVICE. All I want is my rear windshield replaced at no cost to me... And I want people to actually look over the problem before they say what caused it. YOU CANT SAY WHAT HAPPENED THROUGH A PIC AND NOT LOOK AT THE PROBLEM ITSELF... I can keep going on about this but I think I made my point. I hope that something gets done with this message.

2010 Hyundai Elantra - The transmission jerks right from take off. At around 40mph, it will sometimes rev and not speed up as the car slows in traffic. I have almost been hit several times. I took it to the dealership, where we have paid for that ** warranty. They said they tested it, found nothing wrong with it. It still does it. Avoid this car. My previous car was a Dodge Minivan and oh how I miss her so. I hate this Hyundai with all my being.

The Hyundai Sonata has a known problem with engine locking up around 140000. They know of the problem but will not stand behind the product. Get rid of them before 140000 or you will be buying a new engine.

Recently I relocated to Florida. I faxed a request for my title to be sent to the Florida tag agency on July 23. I called Hyundai on July 29 to check on the status. I was told to call back in a week as they were behind. I called back on August 5 and was told they have no receipt of my request. I verified the fax number and again faxed. On August 18 I checked to see if my request was being processed. I was told they were behind and only processing requests from august 1st. Currently I am not able to get Florida plates, I am paying insurance in two states. Customer service at HYUNDAI is poor at best. They need to have an undercover boss check out what the employees are doing. If I worked at that rate my boss would fire me. I am sure that HYUNDAI would find me quickly if I missed a payment. Due to this I would rate them low and will never purchase/lease from them again. My husband drives a Mercedes and my son a Toyota. They both received their titles within a week.

I have a 2017 Hyundai Tucson. I went with the Tucson because I wanted AWD. It has been one of the biggest mistakes. The first was getting a Hyundai. They don’t care about their consumers. My car has been blowing headlights- having electrical issues (my auto windows go back down when you roll them up, my rear windshield wipers go off whenever they want, my break light seems to go on and off at random. I have reached out because as a company they should only want the best products out there. I was told that “because my car is over 3 years old. There is nothing they can do for me. To bring it to a dealer and “see what I can get” for it. I owe more than it’s worth because one thing they don’t tell you when you buy a Hyundai is they depreciate way faster than you can make payments to survive. DO NOT BUY A HYUNDAI.

I am another person tricked by this dealership with the $50 test drive promotion. The salesman on site confirmed that the dealership does participate in the promotion AND he welcomed me to take part. He said that he, himself, received the $50. The salesman proceeded to say that he needed to take a copy of my drivers license. He also took my name and email address. He showed me a car on the lot but did not take me for a test drive. He said he had what he needed from me and his manager would process the promotion by the next day. I was supposed to receive it in an email.After nothing happened I asked the manager and it was obvious they never had any intention of following though on promises. First the manager told me that I was not eligible because the promotion was only good for one person in each household. Of course that made no sense because no one in my household ever took part. Then he decided on another bogus excuse and said that the terms and conditions of the promotion allowed him to not participate. This is AFTER they TOOK my information under false pretenses. They took a copy of my ID. They took my email address. And since then, they have had the nerve to use my email address to send me junk email!! What they DID NOT DO is what they promised. As another person commented, it is obvious their word does not mean much. Be careful of this place. Its hard to tell what these guys are up to?? Better to stay away!

My only advice is that you check the Hyundai out carefully: repeat to the salesman every word he tells you about the price. If he says the car is fine, dont take his word for it. We love the car but we were lied to about the price. The car was for my wife, we test drive like 8 different makes and models that day. I paid cash or cashiers check for the car. If my wife didnt like as much as she did, I would of never bought it, because of the lies.

Well, I have now officially scratched Hyundai off my list of car companies I will ever buy from or deal with again. To me, customer service is important and when I find a car company that treats their customers no better than United Airlines I take note and tell others. It all started with a known engine problem with my Hyundai model that was diagnosed at two different repair shops one independent and one Hyundai service dealer. The dealer advised me that even though I recently went out of warranty, it was a commonly known problem and I should contact Hyundai Consumer Affairs at (800) 633-5151 and see if they could help.I then opened a case and a fellow at Hyundai Consumer Affairs named Christen asked me what my desired outcome was. I was being reasonable and said I would at least like them to cover the cost of the faulty part, and he said he would open a case and said it seemed like a reasonable request and would likely get approved. The only stipulation was that I take my car into a Hyundai dealer for the repair work and talk directly with the service manager. Once the work was completed, I was told we could get this resolved with Hyundai within a week to ten days.Two days later I was provided with the repair costs from the dealer along with a message that my case # ** that was created with Hyundai was denied. I was then advised by the dealer to re-contact Hyundai Consumer Affairs at which time I now talked with Zira who informed me that the decision was final and there was no chance for appeal or reconsideration. I was at a dead end with Hyundai. She said if I had a problem I could contact the Better Business Bureau which I most certainly did along with writing about my experience here.At this point, I dont expect Hyundai Consumer Affairs to do what is right after misleading me into one of their service dealers and then leaving me with the full bill payable to Hyundai. I do however want to now share my experiences with other potential car buyers so they know what to expect from Hyundai in the way of customer service moving forward if they ever consider buying a Hyundai now or in the future. After how I was treated by Hyundai Consumer Affairs, I certainly know they will never get any business from myself, my family, and many of the people I know.

I bought Hyundai Starex end of the year 2008. On 06.07.2011, while driving engine, oil was leaking badly and stopped the vehicle and towed to Hyundai Service Center at No-1, Jalan Johor Jaya, Taman Perindustrian Plentong, Johore Bahru, 81750 (Mileage 145447). Because of warranty, they replaced new engine. Old engine no. ** New engine no. **. On 26.09.2011, I send the vehicle and complain: 1. Oil leaking at power steering area / Intercooler hose area.2. Noise at engine area on acceleration. (Turbo area).After checking, they said nothing and all in good condition. Some foreman refused after checking the engine, its not a new engine. Its a used engine, but Hyundai Service Center said its a new engine. If new engine, why this much problem?.On 11.04.2012 in the morning, when starting the engine, I saw white smoke. I drove the vehicle to Hyundai Service Center at same place. Service Center sent me the quotation (estimate repair charges): 1.Turbo charger assy - Rm 315.00 2. EGR valve - Rm180.00 3. Intercooler - Rm180.00 4. Cover assy-rocker and / Gasket - Rm 45.00 5. Repair oil leaking at timing area - Rm 45.00 6. TQ gasket rocker cover 224414a400 - Rm 58.95 7. TQ intercooler assy 281904a481 - Rm 1,077.30 8. TQ turbo assy 282004a480 -Rm 7,792.00 9. Tq egr valve assy 284104a470 - Rm 737.10 10. Gasket sealant - Rm 49.0011. Service tax - Rm 45.00Total charges - Rm 10,525.25. They asked me to pay myself the repair cost. I already made a complaint about leaking oil from engine and noisy turbo. After changing the new engine, they never take action on it. Why no warranty? Why I cant claim? Every time, Im having problem with this engine.

I have Azera 2013 I like very much, it is nice car.... I recommend to buy Hyundai Azera it is much better then the Toyota Avalon, Nissan maxima, Accord and 350EL.

I leased a car for 3 years. According to the sales person, he told me that the service on the car would be included during the lease period but that wasn’t the case. It seems that he just said those things to make a sell since he was being very pushy from the start. The worst part is that he never disclaimed that by the end of the lease, I would be charged $500 plus $170 for some minor scratches that can occur during a 3 year period.When I returned the vehicle they basically force you to keep making business with them by leasing or buying a new car and that’s the only way they can forgive that $500 fee. When I called to claim, they told me that the contract is not with the dealer but with the company; even though it was signed at the dealer. They also don’t accommodate payment arrangements. Before leasing a car with companies like this, do some research and find what is convenient for you. Instead of dealing with a seller who would say anything just to get his commission and take advantage of you, if you don’t have experience in the subject.

I have had a warranty claim submitted since my car was new (3 years ago). I have had the car in to service this claim 4 times and the last time (today), they made the problem worse, not better. They appear to never intend to repair the problem. This is a smaller issue with the near-criminal salesmanship I experienced when I bought the car. Please suggest on how I can repair my problem when they appear to not honor the warranty. Thanks.

Hyundai Veloster - On October 4th 2013 my son was driving in Irvine, CA on Barranca and smelt gas. Passersby started to yell at him to get out of the car as it was on fire! The car caught fire and was a total loss. We are still waiting for Hyundai to pay on settlement they agreed to. 5 months has gone by since they completed their investigation and I am having to make payments in the meantime. Good luck getting them back! I’ve never received such a run around in my life. They go through account reps like water so can’t retain staff apparently. To add insult to injury they sent me a threatening letter stating I had to pay the loan off as the place the car had been towed to had put a line on the car for storage fees!! It’s totaled people!! #shameonhyundai

Hyundai has totally misrepresented the mileage. I purchased a 2013 Elantra; I get 24-City, 28-Highway. I have taken the car into the dealership to complain. They told me they find nothing wrong with the car. They told me it was my driving. I was told I need to coast whenever possible. On the street or the highway when I hit the crest, I must take my foot off the gas and coast and then I would improve my mileage. I hate the dealership and this car. I purchased the car because of the 30-38 MPG, and it is simply not true. Do I have any recourse? I would definitely join a class action case against them. Please advise.

I own auto repair shop. Also I have a dealer license, I purchase a 2016 Hyundai Accent @ auction with 25000 miles, car runs beautiful, but we notice some weird noise when we put it in reverse. So we took it to this dealership (PRIDE HYUNDAI LYNN, MA). Long story short need a new tranny, dealership and this car company refuse to replace it because they said car was involve in an accident. Car is clean title, CLEAN CARFAX or CRASH REPORT, this F... people dont even know how a car runs. They only base everything according what a book said, STAY AWAY FROM HYUNDAI!!! THE FAMOUS 10 YEAR/100000 MILES FACTORY is a complete crap. Stay away from Hyundai!!!! For your own good.

I was in an accident where I was hit in the front. The airbags never explored. I thought they were to explore with any impact over 10 miles an hour. The impact pushed the grill up to the engine and totaled my car. Why it did not explode?

In early 2012 I leased a Hyundai Santa, in September 2012 the vehicle was involved in an accident and sustained severe front end damage, all air bags deployed etc. The vehicle was towed to a junkyard/auto repair shop. I had full insurance plus gap insurance through Hyundai. My insurance paid out over ten thousand dollars that I sent directly to Hyundai. I constantly contacted Hyundai regarding the status of the vehicle, the account was placed in the recovery department that was handling the gap insurance. In November of 2012, the last correspondence I had with them that I initiated was with that department. At that time I was told the vehicle was covered under the gap insurance, time went by and I never had been contacted by Hyundai, I presumed the vehicle was paid for and everything was done. Until a year later and I applied for credit and was told to my surprise that I had repossession on my credit, prior to this I had excellent credit. I Called Hyundai and was told indeed this vehicle was repossessed, they could not supply me with when it was repossessed from the auto repair shop, when the sale was or if the vehicle was ever repaired. I was never notified of any repossession, never notified of any sale etc. I have on several occasions contacted in writing Hyundai requesting proof of the vehicle being repaired, proof of the vehicle being repossessed and sold. To this day almost three years later, they have not and will not send me any proof of this and this full amount owed is still affecting my credit.

In July 2015, I bought 2015 Hyundai Sonata limited edition. It comes with 5 year road side assistance. Yesterday June 25, 2016, I went to Twin Lakes State Park for small picnic with my wife and 10 months old son. When I was about to return home around 6:30 PM, I realized that I left my keys in the trunk and the car locked out. My mobile doesnt have any network signal, luckily I have called the Hyundai road side assistance by using my friends mobile. The customer care professional took all my details and said, somebody is going to call me.After 5 mins I got a call from someone and they reviewed my details and said, the warranty on my VIN number is not showing up, and they are going to call the dealer and update me. I didnt get any after 30 mins so I called them back again. The story started from scratch again, they took all my details again and said they are going to send a text message, a driver details and approximate arrival time. I waited for some more time and called again, this time the automatic answering machine was telling that, my request was put on hold and asked me to un-hold. I have opted for un-hold, the story started again, they verified all the details again, but luckily this time the customer care professional was nice and told that, he will take it personally and try to reach the driver right away and update.He kept me on-hold for 10 mins and said, he tried to reach around 10 drivers and none of them are not available right now. He continued and said, he will try to reach more drivers personally and call me back once he gets the driver. All this story lasted for about 2 hours, but I havent got any assurance for any help. No assurance on somebody coming, when...etc. I really felt sad about this, because Hyundai made lots of promises for road side assistance when I bought my car. More importantly I was at the lake almost alone with my friends and 10 months old son waiting for this road side assistance.

I am so upset Hyundai do not seem to be concern about me not being able to get around. Hyundai got my car, they have to replace my motor, they say they do not have a loaner and tell me to rent a car for two months and they will reimburse me. I have told them several times I cannot afford to do that and pay my car notes. They reached out to me with several lies but closed my account. They say someone will contact me after I contacted them again and its been a week and no one have reached out yet. If they would tell people ahead of time they have some things that goes wrong with the motor many people wouldnt waste time with Hyundai. But I with others will make sure no one else get helmed up like this because this is a burden that we carry without the care of Hyundai. So on every social media page, emails, and in our advertisements with the different companies we will mention how poorly Hyundai took care of us.

While driving at 70 miles an hour on I-87 using cruise control, the car jerked, check engine light came on and the car completely stopped accelerating. There was no response when pressing the gas pedal. Luckily, we were near an exit. We were not rear ended by a truck and were able shift lanes and to roll off and put our hazard lights on. On the exit, the car came to a dead stop. After checking the engine, we turned it off and the car started back up. And we were able to drive to a local service station concerned about driving any farther. The mechanic was able to determine there was an error code related to the throttle control. On restarting the car, the engine lights reset and the car ran normally.We continued on our trip. When we returned home, we brought the car to the Hyundai dealer where it was purchased to service the car. After they examined the car, we were told there was nothing they could do as there were no error codes in memory. They said that we should continue to drive it until it happened again. When I mentioned that there was a technical service bulletin regarding the throttle sensor and it should be either replaced or tested, I was told that they could not do anything until an error was recorded in the memory of the computer. It was because Hyundai USA would not cover anything under warranty, even though this was a serious safety concern and would most likely to occur again. When I asked if it was likely to occur again, I was told most likely it would happen soon and to be careful.A month later, when traveling on a long trip, it happened again on the Taconic State Parkway in New York. I was traveling at about 65 miles per hour. This time there was no shoulder. But I was able to partially pull off the road and put on my hazard lights as cars drove by and avoided hitting mine. Based on my prior experience, I turned the car off and was able to restart and move again. This same situation occurred four (4) more times as I was able to get my car finally back home to the Hyundai dealer to service the car.The Hyundai dealer replaced both the throttle sensor and the pedal assembly. The car appears to be working properly for the last two weeks. Having researched the problem with acceleration, I have learned that many others have experienced this similar and potentially dangerous problem. After speaking with other Hyundai service technicians, I was told off the record that this was not an uncommon problem. As the sensor is less than $85, I am not sure why Hyundai did not address this problem when I first brought the car or as a recall. The consequences could be much more serious.

I had a 2006 Azera that I drove for 147k Miles. It was a near perfect ownership experience. So I purchased a 2011 Genesis 3.8. Its been very disappointing to say the least. What made it disappointing is Hyundais degrading their warranty so that not a single malfunction has been covered by their warranty. I now had 51k miles on the Genesis. This is what had not been covered by their warranty. Navigation does not boot up ~30% of the time, moisture inside rear tail light, wind noise from passenger rear door from day 1, windshield wipers have no intermittent, phone bluetooth cuts out. Wheels peeling clear coat from day one. Dead front strut. So I would recommend avoiding Hyundai. I feel like a chump from driving one. Plus, the ride is rough and too much road noise for this class of car. Avoid!

Worst service I have ever experienced. I chose this company because it claimed to have the best service, but it turned out to be all a ruse. They disrespect you behind fake smiles and artificial manners. I have owned several cars and dealt with several companies but I have never been treated with such disgrace. All the problems Ive come for are caused by the cheap and weak manufacturing of this car. Not even the cars remote lock lasted more than a few months. This company is crap starting from its products and ending with its disrespectful employees.

I have a 2007 Elantra. First, I had to replace the rack and onion at 75000 miles, which is highly unusual for a vehicle. Of course it was just 10k over mileage to be under the warranty. The certified Hyundai dealer told me this was the problem and I had it replaced but the steering still felt sloppy and I made them keep looking. When they finally looked at it they realized the bearings in the steering shaft were worn. They were going to charge me for this but I told them I just paid 1200 for a fix I may not have needed and the dealer did not charge. When I came in to pick up the car the dealer as Lee said they would cover it under the power train -- I still havent figured out how the steering column is covered and the rack was not. I also reported this to Consumer Affairs and they listened but didnt do anything to make it right. Now the car has 85,000 miles on it and it has stalled out when Im going slow or idling. Its happened about 4 times in 6 months and it is very dangerous because its so random. I hate my Hyundai and will never buy another one. Its a great warranty on a piece of junk.

Since the purchase of 2006 Sonata, I have had to have seat belts, seat, sensors for air bags repaired due to air bag light staying on. This car has been repaired for air bag light six times under warranty and now will cost $325 for the same parts originally replaced. Average miles between repairs of air bag is less than 1 every 6,000. Once, there was less than 200 miles between fixes.Dealer states repair not covered under extended warranty. Awaiting call from Hyundai CS. If not covered, I will probably have to do without air bag system working because they obviously have a defective system and cost is too high to repair every 6,000 miles

With less than 600 miles on my new Equus, it is in the shop because of a failed valve cover gasket, so I am told. It obviously was leaking when I bought it, as the very next morning, I was cleaning up oil drips from my garage floor. Because I bought it from a dealer some distance from my home, they could not see the evidence of oil leakage and opined that I was seeing air conditioner condensate from a drain line in the vicinity of the area I described as the problem area. After a few more days, and a trip I already had committed to, I got my local Hyundai dealer to pick it up and take a look. They called back and claiming to be astounded, confirmed that the fluid was indeed oil and was coming from a leaking valve cover gasket. I really like the car, but am not the least happy that I now have a vehicle whose engine has had to be repaired, though not the real guts of the machine. Still, as what is held out as their super luxury, top-of-the-line vehicle, this is a pretty damning circumstance. Who was asleep on the production or parts supply line? Anyone else have similar engine quality issues? I have not heard back because the parts must be ordered and then installed. Stand by. SO far, I havent been able to judge the service response.