Anyone who has a 2012 Hyundai Elantra please have your coil springs checked. I could have been killed today has I been on the autoroute instead on the service road. The coil spring on the front driver side snapped, blew out my tire and Hyundai only has a recall on the 2011 Elantra. It is not normal for a vehicle with 59,000 km have this issue unless there was a factory defect. I cant stress enough the importance to have the coils checked and if there is an issue make a complaint to Hyundai Canada, Transport Canada and whichever consumer protection agency in your area. Im going to fight this one with Hyundai and post to every social media site possible. This is a very dangerous issue.

I am completely disgusted with this finance company and people need to be aware of what they are dealing with when it comes to getting a loan from HMF. I set up auto-pay so that I would ALWAYS have a timely payment on my three year loan. Paying on time is very important to me and auto-pay seem like the best solution to Hyundai getting their money on time, every month.It came down to the last payment and this payment was never auto-deducted. Unfortunately for me, I didnt realize this policy of theirs that the last payment would NOT be auto-deducted. What made this so bad is that I didnt find this out until I was 45 days late in payment and Hyundai had already reported this on my credit! I still cant get over them reporting me to the credit bureau when they could have easily communicated what they needed from me to take their last payment.I immediately called to get clarity on why they were telling me I was late in payment with this statement I received just today when they had full ACCESS to my checking account!! They told me that they have a policy built in the contract that states first and last payments are NOT auto-deductible. OK, so somewhere in the fine print is this policy when I bought the car. Being a long time Hyundai customer that is always receiving mail from them, I find it interesting that a courtesy reminder notice with the last statement isnt enclosed for people that rely on auto-pay?I just know that I dont deserve to have my credit dinged because of some nonsense they put in a contract I signed three years ago! I have never made a late payment on the car and common sense would tell you that I counted on THEM to take what was owed out of my account. Obviously, they do this to make a few dollars on interest and late fees. The consequences to an honest consumer with something like this are that they will have their credit report dinged and a fight on their hands to correct it. This is no small matter. This incident is enough to not only make me committed to NEVER buying another Hyundai, but to put the word out there to others to NOT do business with them - at least when it comes to loans. HMF is the lowest of the low. The car itself, a used 2008 Elantra, has been a pretty good car to have. Still, Hyundai lost a customer because of this. BTW... their customer service are some of the rudest people I have ever dealt with too!!! No empathy, no care. I was treated like a dumb deadbeat. Never again!

I needed to have my car back so i had the dealership do the repair and i paid for it. I was contact by Hyundai as a result of this post (they emailed me) and i called them and left a message. Then i called a week later saying that i havent heard back from the gentleman. He called me later that day and told me that since my car is out of warranty, and that they did honor the warranty on the 4th ignition coil even though it was out of warranty... there is nothing they could do. They obviously wont recall it, they wont refund me. Again... car parts go bad... but for each coil (there are 4 of them) to go bad and then ANOTHER one... you would think that there is some defect in the manufacturing that is causing the coils to fail.I informed him that it would take an act of god for me to purchase a Hyundai again, or any vehicle that they manufacture.

In June of this year (2016) I went to motor vehicle to get the necessary paperwork to register my car in my new location. I called Hyundai Motors to find out what I need to do get the title transfer. I was told to fax all my information to them including the paperwork from DMV. I faxed everything down to them in June and I was told it would be a couple of days, to get it to the mvc. As of today I still do not have my title. I have called almost everyday and Ive been hung up on. Ive talked to 4 different supervisors and gotten stone walled on every phone call. Their favorite answer is The title dept isnt available at this moment. Hyundai Motor has the worlds worst customer service and support.

I purchased a brand new 2017 Hyundai Tucson on Nov 29 2018. Right now it only has 14300 kms on it. I was driving down a divided highway 6 in the morning with no one else on it besides myself and my child in the vehicle when my rear window exploded into my car sending glass all over my 2 yr old in his car seat. I was right in front of the Police station when it happened and no one was around... Hyundai says that it came from a impact but since I was the only one on the road there was no way that I could have got hit in the rear window. I took pics and brought the car to the dealership and gave them it to them... THEY NEVER even inspected my vehicle, they just emailed the pics to head office where they said it was from a impact. HOW DO YOU TELL THAT IT WAS FROM A IMPACT WHEN YOU NEVER EVEN LOOKED AT THE CAR TO SEE. I have called places that repairs windows like speedy glass and they even said that it could be from a short in the defrost in the rear window that caused it to explode. Since this happened I have had no satisfaction with this broken rear windshield... Myself and my child were very startled and no one from Hyundai has even done anything but send a email off. I am so very disgusted in the complete lack of everything. This has to be the worst service I have ever had... They never even offered to look over the car, never offered a loaner to get around in and never even offered to make sure the rear window was sealed up so the snow and rain would not get in.Right now I would never buy a car from Hyundai again. My child is scared to even go near this little toy cars because of the fright. I am even afraid of putting him back into the car because if it is a short in the electrical that caused the window to explode, will cause it to happen again... I hope that this message tells the truth behind the LACK OF CUSTOMER SERVICE. All I want is my rear windshield replaced at no cost to me... And I want people to actually look over the problem before they say what caused it. YOU CANT SAY WHAT HAPPENED THROUGH A PIC AND NOT LOOK AT THE PROBLEM ITSELF... I can keep going on about this but I think I made my point. I hope that something gets done with this message.

I have a 2014 Hyundai Tucson with 1700 miles. I only drive to my clubhouse and grocery store. I have had Roadside Assistance out 4 times to jump start my battery. Finally my husband took it in and they replaced the battery (2 months ago) and this morning, Friday the 13th of course, I had to have them come out and jump start the new battery AGAIN. Also, there is a awful ticking sound under the hood. All the Roadside Assistance people say it is weird and other people just walking by say it sounds like my engine is going to blow up. HUB says it the new 2014 clean gas flow pump??? Anyone heard of this? Very unhappy with this car. I had a Bravada for 7 years and never had one single problem. I hate this car!!! Unhappy Senior Citizen.

There has been problems with the suspension on this 2007 Santa Fe since 2010 with very low mileage. It took 5 to 6 visits before the dealer would even admit a problem. Problems with tie rods, lower arm assembly, stabilizer links, lateral arms bilaterally with no resolution of clunking metal to metal sound from front of vehicle. Now that the car is out of warranty supposedly, the dealer conveniently finds the lower arm on the right needs replaced. Hyundai needs to admit to widespread suspension problems without dragging on until out of warranty. I still have 100,000 mile warranty with only 80,600 miles but supposedly, this is not a covered service even though it all started at 48,000 miles.

I have Azera 2013 I like very much, it is nice car.... I recommend to buy Hyundai Azera it is much better then the Toyota Avalon, Nissan maxima, Accord and 350EL.

Do not use this car dealership to buy a used car. I bought a 2005 Mercury Mountaineer. The car was used and I realized used cars have problems, but they knowingly reset the engine codes on this car to clear bad catalytic converter codes out of the car computer (there has to be laws against this). A couple days after I had purchased the car the check engine light came on. When I took it to a local dealership the dealer told me that with a reading that high the cars had to have been bad for quite some time. So the car was misrepresented to me during purchase. The car also had traction control light on and traction control not working, a problem with the accelerator (which could be the transmission I dont know yet) and a cracked windshield. The car also had 4 different kinds of tires on it, a couple had dry rot and didnt seem safe to me (consequently I replaced the tires first, they werent safe). The online listing didnt represent any of these details and neither did the dealer. I drove all the way from Dallas to Sherman to purchase the car. After spending the time to drive from Dallas to Sherman we got the sum total of about 10 words out of **. This is after he told us he would be available when we got there. Instead he worked with someone that was obviously buying a more expensive car. Dont buy a car from liars and cheats, stay away from this dealership. This dealership clearly should get out of the used car market, most new car dealerships stand behind the used cars they choose to sell on their lots and guarantee them. This dealership however does not fall into that category. You may be ok buying a new car here but I would strongly advise you to not buy a used car from them. They shouldnt be selling them. To top all of this off, they knew I was buying this car for a first time 17 year old female driver. Can you believe it, shame on them. I will fork out the money and fix what they should have. All I asked is they help cover the catalytic converter because they are at fault with this. I would have done the rest. But they refused so I am choosing to review them and let the consumer chose to use them or not based on my review. I hope you dont for your sake.

I bought Hyundai Sonata 2013 five months ago. I am happy with driving the car but I noticed that you took my money for blue link which is I already cancelled.When I bought the car, you told me that I have to pay $99 for year for the blue-link. There was a one month fee. I didnt want to pay and it wasnt good for me so I cancelled. But you charged. When I called the blue-link, blue-link told me that there is 3 option in the blue link but I only cancelled one option. I never heard about that. I never heard about that when I bought the car and even when I cancelled the blue-link. I didnt know there is three options. I never heard. When I canceled, you asked why I want to cancel so I just said that it doesnt recognize my voice. For the reason, the blue-link cancelled only one option.When I bought the car the sales person explained the destination search service very kindly but the guy never explained about the other option which is remote access option. I think because I installed remote starter, already. The Hyundai sales person never told me that I have to pay for $198 for year. He only told me $99 a year for the blue-link which he told me only the destination service. I dont want to believe that you had a purpose to take out my money. But there is only way, I can understand the situation. When I called Hyundai dealer which is Patrick Hyundai, they told me I have to speak with the blue-link but the blue-link told me there is nothing they can do. Only they could cancel and I can get less of the money. I feel bad. You tricked me into spending my money. I am very disappointed with Hyundai.

Hyundais look great. But they are like a beautiful apple that is rotten inside. This is concerning a 2012 Hyundai Sonata SE Turbo. I have owned Hondas all my life, and have been extremely happy with their reliability. I had a Honda Civic that I sold at 115000 miles and the only maintenance I had to do was change the oil, muffler, and brakes. I then had an Acura RSX which I traded in with 92000 miles where I only had to change the oil and brakes. My next vehicle was a Honda Accord which I sold with 184000 miles on it. Again, the only maintenance I had to do was oil and brakes. I was going to purchase another Honda, but I fell in love with the styling and the horsepower of the Hyundai Sonata Turbo. I had reservations about purchasing a Hyundai because I remembered the poor quality of Hyundai vehicles throughout the 90s. I decided to take a leap of faith and buy a certified pre-owned which came with the 60k bumper to bumper and 100k powertrain warranty. I figured if Hyundai offered this type of warranty, they must build quality vehicles. My vehicle had 41k miles on it when I purchased it. I have had the car 2 years now and have had nothing but problems with it. The Carfax report showed this vehicle had the Lower control arms replaced (before I purchased it). Since I have purchased it I have had the following problems.46771 miles - Transmission Sensor failure caused the transmission to jump between 2nd and 4th gear and also cause the engine to shift very hard with a big thud. 48619 miles - The Engine failed and the motor long block was replaced. 48886 miles - Coolant was leaking. Replaced hose clamp. 49216 miles - Check engine light came on. Code p0076. Pin 1 was not connecting to solenoid so this was corrected.Somewhere around this time, I called Hyundai to complain about the poor quality of this vehicle. I was assigned to a specialist who was going to help assess why my vehicle was constantly in the repair shop. I do not recall his name. He called me to tell me he had spoken with the service Manager at AutoFair Hyundai in Manchester, NH where I purchased the vehicle. The specialist was unapologetic about my problems and treated me like I was wasting his time. In fact he ranks as possible the worst company representative I have dealt with in my lifetime. He said everything checked out and they did their due diligence with the vehicle. I informed the gentleman that I wanted a new vehicle. He scoffed at the notion. He stated that I had a warranty to cover anything wrong with the car. This was not satisfactory to me because my time was valuable and if the vehicle was malfunctioning at 46k miles, what would happen as the parts aged? The vehicle I purchased was clearly not manufactured properly. He basically told me again that the warranty was in place and that is all I would get. I informed the specialist that I am a recruiter who speaks with over 100 people per week and I would make sure to tell everyone about the poor quality and poor customer service that Hyundai provided. He said, thats fine and the call ended. Clearly this gentleman did not care about me or my situation and didnt care that Hyundai made a very poor quality vehicle.Continuing on with the repairs made to this vehicle. 51670 miles - Rattling when traveling in the city. Stabilizer end link replaced. 58285 creaking when turning. Axle joints replaced. This was all performed under warranty. It didnt cost me anything monetarily, but it did cost me a lot of time taking the car to the dealer and having to get rides to and from the dealership. Sometimes I waited for the vehicle if it was only going to be a couple hours.Since the warranty expired, I have had to replace the sway bar links at 74000 miles due to rattling when driving over bumps. The creaking that was supposed to be fixed by the replacement of the axle joints has gotten worse. I believe the strut mounts are the culprit. In addition, when I start the vehicle in the morning, the engine is having a bit of trouble turning over and is shaking for the first 10 seconds or so. Also, when I start the engine, there is a rush of liquid in the dashboard. I would venture to guess this is due to a failing heater core. Another issue is the transmission is downshifting into 4th gear very hard. The vehicle now has 80500 miles. It is acting like a vehicle with 180500 miles.More repairs at 80500 miles. Housing around the thermostat was replaced due to leaking coolant. Tube leading to oil filter was cracked and leaking oil. Engine head warped. Hyundai doesnt care about its customers. The warranty is bogus. The technicians diagnosing the issues at the dealerships have very little knowledge of the vehicles and take forever to diagnose issues - at the cost of $125 per hour. Beautiful design, very poor quality.

Well I have written many reviews and yet I truly do not think anything has or will change. I could sum up Hyundai quickly or at least the warehouse that ships out their parts for service, Incompetent. I hate using a word like that. See, some people just loosely use this word on companies just to rant but Hyundai is truly not a well oiled machine like the cars that they sell. At least the company doesnt worry about the management, or any sales reps that are selling the vehicles. That company runs entirely on the market pushing for an affordable and reliable vehicles. When it comes back to the human aspect of the company like CUSTOMER SERVICE, out the door it goes. I have had an awful experience with their service and being shipped out wrong parts for the last 8 weeks now. I have yet to see my car and all Hyundai is doing is taking more time to complete a task. The loaner vehicles that they have issued me (now 2) is not what Im paying for nor do I want it. This service dept has had my car in the shop for 8 WEEKS to just replace a motor in a sunroof. Thats it... But now the Gm will not take my calls due to he is ALWAYS too busy and the Sales Manger is so brash and rude to me I feel like he thinks he owns the place the way he talks to me. Just an FYI, If customers dont come and buy the vehicles on the lot, then you dont have a job. I think in the game that you play, you should be more grateful to the customers that provide for you. I would give this company and experience a 0 but it is not an option. I have written so many of these complaints that this one is just a brief summary of the incompetents of this company and truly I cannot waste anymore time on a concrete wall that will not budge. Sorry Hyundai you have taken this route because you use to be on top of your game. I know that I am only one person you have decided to pushed away but we add up quickly and your company depends on us, the consumer. I hope that this message reaches out to the top of wherever it needs to go to and some sort of something happens as oppose to you guys treating me with disrespect. I am only frustrated because you have yet to reach out to me and consult and make better. As a company that deals with a lot of customers I would feel that would be your top priority, not to just sell cars and then leave the customer high and dry. Thanks Hyundai for the experience, you have truly made me very upset and shown me again that dealership as yours just will never get it. Its not about you guys, its always about us... THE CUSTOMER.

I would like to report MPG fraud by Hyundai. In January 2014, I bought a Sonata, which promised 28 mpg (city and highway). Since then, in LIGHT suburban and highway driving, I have averaged 19.2 mpg on a 4 cylinder car. Hyundai refuses to take any responsibility for this and states the mpg on the car sticker is an estimate. An estimate of 33% less. I urge all prospective Hyundai buyers to take note of this. They have been very uncooperative and I have tried to settle this several times.

I bought brand new Hyundai Elantra 2014 and after 3 years my engine failed. They couldnt identify the cause behind engine failure. They ordered new engine from Hyundai for replacement. My car is at dealership since past 6 weeks and still they didnt receive engine nor any updates. Worst service I ever seen for any automobile companies. Their cars are not reliable and not long list. Poor choice to buy any Hyundai car. Its better to walk than having car from Hyundai.

Hyundai is ok but Im not really crazy about it. It has a jerking feeling when you take off from driving. It does drive good on the highway but it doesnt in town. I want a smoother ride in town and a fast car. I also wish I had a sunroof and a navigation. Even so, I like that it has 3 different drive modes. It has eco, turbo and standard. The eco saves on gas so I have it on that all the time.

In Europe Hyundai offer a 5 year, unlimited mileage warranty, with Hyundai Assistance (Call us for anything you need. Even if it a tyre with low pressure, is the sales pitch). Last Sunday I called them and told them that my left headlamp was not working on my 2 year 10 month old Hyundai. Additionally it was a Sunday and I needed to drive the car at night. They sent a mechanic, but alas, he did not have a lamp (!!!). I took the car to the garage the following day and despite all the issues, they charged 60 euro (approx 78 USD) for a lamp claiming that warranty does not cover the lamps. Lol...

I really loved driving my Hyundai Tiburon! Out of all of the cars on the lot, I liked it the best. I even recommend it to other people! It was a great car and made me like Hyundai as a car maker. I drove the car from Florida to Ohio and it ran beautifully the whole time! It was a small car and a standard transmission. It was great on gas and even though it was only a 4cyl. motor, it was very quick. However, I wish that the seat would have been more adjustable and that it would have gone up and down. I am a short person, so I had trouble seeing over the dashboard!

Since I entered my review, I filed a complaint with the National Highway Traffic Safety Administration (NHTSA) and with corporate Hyundai. As I had mentioned, I had already discussed this at my dealership Bronco Motors. The NHTSA called me and took more information from me, but otherwise, I didnt see any action. Natasha from Hyundai corporate and I played phone tag, but she never actually spoke to me. In spite of my leaving many messages, I got a letter from her essentially saying that because I hadnt contacted them, they werent going to do much. However, the service manager (Brandon) at Bronco Motors took a very active interest in my situation and followed up. This last week, he notified me that a new software patch had been released. He helped me set up an appointment for the update, and today I took it in and had the patch applied. Now, I need to see how this turns out over different driving scenarios, but my drive back and forth to work following the patch was spectacularly better. For the first time since I got the Tucson, the transmission functions like I would expect! Just yesterday, when it was very hot, the transmission acted up horribly. Today, even though it was still hot, the transmission performed perfectly. Like I said, Ill be a little skeptical until I see how it performs in a variety of situations, but for the first time, it didnt leave me feeling like it might let me down in the middle of an intersection! If your dealer hasnt reached out to you, give them a call and see if this newly released patch is for you.

On Monday 3/7/16 my 2013 Hyundai Sonata accelerated on its own, jumped a curb and hit a tree. The airbag went off. The insurance company totaled the car on 3/16/16. The miles on this car was about 26,000. It was 7 a.m. and I was parking getting ready to put car in park and the car just accelerated on its own. The air bag caused a burn on my arm and I had to go to the doctor twice for the burn. I had on a fairly new Chicos top which was burned and hit the garbage. Because of the time and no one else in the parking lot no one else was involved, For this I am grateful. I have had to purchase a new car and of course is not a Hyundai. The car was registered in my husbands name Robert **.

I have had repeated headlight failures without any accidents. I have replaced them and had them fixed by my local Hyundai factory. The manager suggested I contact consumer affairs and Hyundai about this issue. I cannot keep paying when there is nothing I caused. This is an obvious manufacturing issue.

First and last Hyundai. I came from a Toyota family, but Id heard about the progress Hyundai was making, so I purchased a brand new Hyundai Sonata (23 miles on it) in April of 2014. Fast forward to last week (March 2016) my wife experienced engine trouble with it. No check engine light or anything. But no problem, they have a 10yr/100,000 mile warranty on it, right?? WRONG! I took it in to get the engine fixed and they denied my request. They stated that based on what they saw, I didnt maintain the vehicle.Not once did they ask for my service records! (I had my car serviced more than the recommended amount...) I come to find out theres a class-action lawsuit for this very issue. They refuse to honor their warranty EVEN AFTER I provided proof of maintenance! This car was not even 2 years old yet. How frustrating. Be sure and avoid these guys. Theyre crooked. Never giving them another cent. Ill go back to Toyota.

My name is Daniel **. I am regretting the choice of buying a vehicle from Hyundai, who claims that they are there to help service the people and help me in general. Unfortunately, Hyundai is providing false information to there clientele. I recently just purchased my 2011 Hyundai Accent. The first week after having bought the car, I had issues. For instance, on the drivers door, there was a light scratch. The tail lights had water leaking inside, creating humidity. And the ignition circle was not firmly adjusted. The servicemen at my Hyundai dealership did fix the scratch without any issue. But they gave me problems towards the tail lights and the ignition key input to start the vehicle. After 6 months of owning the $ 23000 car, which is covered under the Hyundai warranty, I am extremely unsatisfied. Two weeks ago, I brought the Accent to the dealer due to a steering issue i had. They told me the front rim was dented and it was $ 155 to repair it. So, I agreed to this, seeing as it could have been possible as we have terrible roads over here. The following day, the car was making a whistling sound coming from the front tire that they worked on. The day after, I went back and it took them 1 hour an a half to figure out the problem. They charged me $90 without notice or knowledge that I had to pay for them to recheck the car (normally any garage or mechanic will call you first or consult with the client before putting a price to anything). The following week, I noticed a very loud rattling noise while starting the ignition. So as furious as I was, I called the dealership and asked them if they had room to see me. They advised me not till next week. So, I decided to bring the car to another dealer, because it is extremely inconvenient having a brand new car making this noise and causing me so much issues. The service at the new dealership was very kind. I asked if they can take a look at the lights and the rattling sound. They checked it. And then, they called me back a few hours after, saying the tail lights were not screwed in tight, and the metal shield beneath the vehicle wasnt intact enough. They fixed everything and charged me once more $70 without notice! Logically speaking, why would this not be a defect and not under warranty?!I am extremely frustrated. I never loosened anything on my vehicle. This is an issue that came from the manufacturer. This is a product complaint! What I want from you right now is what Hyundai promised me, which is if anything doesnt sound right with the car, you will come in and will examine it for free. Thats why you have a warranty! Where is the promise in that? Does Hyundai just talk strictly out of nowhere just to sell a car and make a couple of bucks commission? I refuse to pay for issues that were caused by bad mechanics from Hyundais part.

2011 Sonata - I complained about the trunk opening for no reason. Nothing was ever done. I was told to not put the two keys together in my pocket or leave them together at any time. Most of the time I was looked at like I had two heads. I told the manager to look on the computer and see how many people were complaining about the same problem. Then I was told to bring in the car for them to look it over. I had the same problem with the 2009 Sonata, and after a bring-in service, I was told the problem was fixed. It continued! The problem is my wife who is handicapped loves this car. She doesnt feel comfortable in many cars because of the legroom. I am disgusted and I am looking to get rid of this car. Any suggestions?

I own a 2013 Hyundai Sonata. On September 29, 2021, I had my oil changes. I was a thousand miles early but the oil light had come on. I asked the service station to check why my car was lagging when driving. Ive been going to the same place for years to get my car oiled. Not a Hyundai dealership. He told me that my engine is ruined due to the engine burning oil, the tip of the oil dipstick was burnt. I left to go home and my car died. I had it towed to the closest Hyundai Dealership which is the dealership in Palatine, IL.The next day I went to the dealership and dealt with Kyle ** (Im not completely sure that is his last name). Kyle is at the front desk of the service area. Kyle told me its probably going to take a month and a half & I should rent a car and Hyundai will pay $40 a day. I rented a car from September 30- November 1. On Monday, October 7, 2021 Kyle texted me and said they are looking for Update/recall 953 ECM, & said the recall was not done so my car does not qualify for the warranty. He took less than 30 seconds to tell me my car was trash & he’s just telling me what he’s been told & that I should contact Consumer Affairs!!! It wasn’t a big deal to him!! I take very good care of my car, I have all receipts for the service I have had done on my car from the places Ive had my car worked on. Needless to say I was so upset and not happy with that answer, my car has 68,000 miles on it.I have the phone number of the salesmen I bought the car from in 2014, at McGrath City Hyundai in Chicago, IL. His name is Frank, I called him and he agreed to help me since I received really poor customer service at the Palatine dealership. Kyle was less than professional or helpful. On one of the visits I made to the Palatine dealership he was so disrespectful, as he was walking away and his back was to me he said get your car out of here or Ill charge you for storage. I did let him know I was now going to be working with Frank who was going to work on my behalf through the Gurnee Dealership.Kyle was not going to let me get things out of my car until I paid $165 in diagnostic fees. I was told I didnt owe any money. Kyle did call me back and told me I dont owe anything. I can get belongings out of my car. On October 13th Frank told me he was going to have my car towed the next day, October 15th Frank said I have to call Palatine and pay a $100 fee Palatine would not release the car to Frank at his Gurnee, IL. location. I went and signed a release and was told no charge.On October 19th Frank said they were busy at his dealership and couldnt get my car. On October 20th I texted Frank & He said hed call me in 20 minutes, I never received the call. On October 22nd I sent Frank a text telling him I didnt want to bother him but I need some answers. He replied in the text that he was on the phone with Hyundai, he would text me in 5 minutes. He was almost done, never texted me. On Monday, October 23rd I texted Frank to see what was happening. He replied in a text shortly and never called or texted. On Wednesday, October 27th I sent Frank a text asking him or telling him if he cant help me please just be honest, I am desperate for answers. He emailed me back saying they just emailed him 2 hours ago that they have a conference call at 9 the next day. He said hed have a definite answer by noon, he never called me back.Frank told me about updates being done. When they are received has to be done in a certain time frame. Even if Im not aware of the updates, I didnt get notices on all the updates. Frank then gave me a phone number to get reimbursed for the rental Customer Service Specialist 714-887-2553 I have left several messages and I am not getting a return call. He had e email him the receipts. Here it is November 8th, Im no better off than I was September 29th! Frank is now at The Gurnee dealership. I called the Gurnee dealership to find out Franks last name and the person on the phone said he was new and didnt know his last name. I do have cell phone numbers for both gentlemen. I started working with Frank on October 7th. I really thought Frank was going to help me with my car and I appreciated him saying he was going to help me but he really just wasted time and I do wish he wouldve been honest with me and told me he cant help me. I had sent Frank my drivers license, bill of sales & known updates done at a Highland Park, IL. dealership. I have copies of text messages.Consumer Affairs did call me once, I missed the call they said they would call back and they have not. I am amazed how uncaring and unprofessional this company is. I have left several messages with no response. I am so tired of Hyundai taking advantage of me. I will NEVER buy or recommend to anyone buy a Hyundai. I have never experience a situation as bad as this in my life. Hyundai is not a stand up corporation in my eyes. They are failures. TOTALLY TAKING ADVANTAGE!

Their website has an online test drive schedule system and when you get to the dealership the best answer they can give is we just sold the car, Whats the point of having an schedule ahead system if they cant even make sure there is a unit available for the customer to test drive... Well sir we are in the car selling business a mediocre manager replied. So, because you are in the toilet sales business you will just sell me the toilet you have in your office, right? This brand is a joke.

Purchased a 2011 Elantra with 8 miles and it just recently hit 70K miles. I have had no problems with the car at all. My driving is severe going up and down the California Grapevine on a weekly basis with no problems. Service at all 3 dealerships I have been to have always been great and as soon as the new redesigned Elantra comes out (maybe 2016 or 2017) I will be buying another one.I find it hilarious how many stupid people come on here complaining about their end of lease termination fee. Or even worse telling Hyundai that they deserve that fee be waived or for good customer service it should be waive. You people must really have a 2 digit I.Q. It doesnt matter if the leased car that you returned has only 10K miles on it or that you made every payment on time. You signed a legal contract saying that you will pay that fee! End of story! Stop the whining! If youre going to whine about something in your lease contract whine about it BEFORE you take delivery of your vehicle...if not shut the ** up!

This is how they rope you in to buying their crummy cars “We have American’s best Warranty.” Don’t ever expect to use it though when you need it. They’ll do everything in their power to get out of having to pay to fix your car when something goes wrong. In my case, my whole electrical system fried within less than two years of having the car. Thinking I had “American’s Best Warranty” I thought, no big deal I’ll bring it in and they’ll fix it. Well, no, they tried to claim an animal chewed through my wires so it wasn’t covered by the warranty and I had to go through my insurance to have it fixed. Mind you, this is before I found out there was a class action lawsuit filed against this company for cars with unexpected engine and electrical failures and them failing to make repairs and weaseling their way out of them. They kept my car for 10 weeks trying to fix the issue and every time they fix one issue they would call back and say “oh turns out this is also wrong with your car because of the animal, you have to go through your insurance and put in another supplemental claim.” After 8,000 paid by my initial insurance claim and two supplemental claims of a 1000 a piece and a 500 deductible from me, they gave me back my car that still doesn’t work and still having electrical problems. Their response, we’ll diagnose the problem for 300 dollars to figure out what’s wrong with it now and now they want me to put in another supplemental claim due to another wire that was frayed due to “animal damage.” I can’t even trade the car in because no other dealer wants it due to all the problems and I still have 12,000 left to pay and a car that doesn’t function right.

So I have been leasing a car from Hyundai. I tried to trade it in to lease another. That was as entire fiasco (be careful if you lease from them, they charge you to bring it back at end of lease). So I just decided to buy out my lease and keep my current car. I called one dealership. They said payoff is $14845.63. I called another dealership. That one said payoff is $15845.63, so I called another one. They said payoff is $14845.63 and 728.01 for the paperwork. $728.01 for paperwork!!! No. I get $14845.63, send it to the lease payment center and they send me the title, I take that title to the BMV and I pay them the tax on the $14845.63, get a new registration and the title is put in my name and sent to my new lienholder. Why would I pay $728.01 for 2 pieces of paper? Just be careful dealing with this company and the dealerships. I did it one time and I will never do it again.

I was sold a new lemon 2010 Hyundai Elantra with a defective electrical system. If the car is not started every day, the short in the car runs the battery down. This has happened 4 times already.

I took my car to have my air conditioner serviced, it cost me about 129.00. It should still be under warranty. I was told if its due to a road hazard I would have to cover it, but if a part failed they cover it. Well it was not a road hazard. I got a refund after I complained but its still not fixed. Very unhappy customer. And its my second new car.

I bought a 2011 Hyundai Sonata last year and two weeks after I got it, it started giving me problems. I started having a problem with the wires under the driver seat and the next problem was the car wouldnt start. They told me that it was a pin in the transmission. They call me the next week from the dealership and told that the car was ready. I went and got it one week later. It wouldnt start again and it wouldnt say nothing. I call the dealership and I told the salesman that it wouldnt start and he told me to call that 1800 roadside service and I did. They came to my moms house in Georgia and got it. I have been having problem with it starting and every time I tell, they would tell me that they didnt see anything wrong. My warranty is about to go out and I try to trade it at Five Star in Macon, GA but they told me that I owe too much to trade it. So I need a car because I cant pay for it and getting it fixed too. I just cant do it so Im going to have to let it go back and I was trying not to to mess up my credit but I need a dependable car. My mom & dad are sickly and I dont know when I have to get up and go and see about them. Will you please tell me how I can get the help that I need and someone ask why Hyundai didnt buy it back. They know that it is a lemon. It was still new. It had 32000 miles when I got it so will someone please help me? Please.

This car is very nice, it has the up to date features. Love the back up camera. Drive very smooth, low in mileage and 20$ fills the tank up. Great car for college students.

I purchased/financed a 2016 Tucson Limited AWD in November 2015. In August 2016, I started experiencing issues with my transmission. Whenever I am in traffic, my car will buck and feels like its going to stall and sometimes barely accelerates. When Im stopped at a stop sign or traffic light and go to take off, my car barely accelerates. There are times where Im barely going 5 mph and the RPMs are high and then all of a sudden will start bucking and then go into gear. Ive had 3 almost near accidents because of this. When Hyundai came out with the DCT recall in October 2016, I brought my car to the dealership for service on the transmission recall. I continued to have the same issue, but it recently got much much worse. I brought my car back to the dealership on 4/1/2017 for the same issue. They performed the same exact recall again. As I was driving to work on Tuesday, 4/4/2017 my car started doing the same exact thing. I called the dealership right away and dropped off my car the next day. I picked up my car on Thursday, 4/6/2017 and drove it to work today, Friday, 4/7/2017 and I was experiencing the same EXACT thing. I drive almost 80 miles a day to and from work, always in traffic and Im terrified to be stuck in traffic, or to sit at a light/stop sign because Im afraid Im going to get in to an accident because of this. I called the dealership again today to let them know that Im still experiencing this and the service adviser left me a message saying that theres not much more he can do other than to keep performing the update on the DCT. That update was performed 3 times now and we havent gotten anywhere. Im terrified to drive around with my infant in this car let alone myself. Ive reached out to corporate and filed a case with them. This car is unsafe!!!!

We have a 2019 Hyundai Kona with just under 20,000 miles on it. We purchased this vehicle for our daughter to go to work and school. The back seat has started to fail at the seams. Hyundai says it’s not defective and will not cover. I also have a Honda van that has 160,000 miles on it without a single seat issue. I will never purchase another Hyundai and will tell everyone I meet to avoid at all cost. Extremely pour customer service.

We leased a new 2016 Hyundai in December 2016 and had nothing but trouble with the lease from the very beginning. Our Santa Fe was leased from a dealership in Colorado. We had no trouble on a previous lease but this time the communication between the leasing company and the dealership was horrible. The salesmen on the floor were using filthy language and the finance person didnt send the paperwork and our payment up front in for almost 60 days. Hyundai leasing called us to tell us we were late on our payment when we had not received any paperwork yet to make a payment. We set up payments through our bank and about 14 months later after the finance company did an update on their software they called again to tell us we hadnt paid our payment and our bank had not accepted the payment. We had received a confirmation number on the payment. The finance company was ready to ** us. Then I had them look at the bank info on their end. IT WAS INCORRECT!!! Our account showed no change(?). Again they fixed it and apologized to us. We couldnt wait to bring the lease back this December which by the way, was in EXCELLENT condition and 7,000 miles below what the millage of 30,000 miles. The dealership tried to sell us the car but we just turned it in. They had us sign a paper (which we never got a copy of) and said that was it and we could leave. Today we got a bill telling us we still owed $433.00 to bring the car in at the end of the lease that we were still responsible for the final payment and if there was any damage to car we turned in-we would be billed for that (???) plus a late fee if they didnt get the $433.00 in 15 days. Good grief! I had thought it was OK to drop our auto insurance when we turned it in!! What if they sold the car or were allowing people to test drive it?? We called Hyundai finance and they said it was their bill and not the dealerships. Nothing was said to us when we returned the PERFECT car. This sounds like a legal scam!! This never happened with our first lease. Why this time?? Its not like we have so so credit; it is over 800! This has been so distasteful that we will never go back to Hyundai nor will we consider a lease again. We will make sure to tell everyone we know not to lease from Hyundai. By the way; we immediately paid the $433.00 and got the CONFIRMATION NUMBER however they said it would take them two weeks to get the paperwork to us showing the lease was paid in full. Additionally, they said they couldnt send an email showing the final payment and release of the lease. I will be waiting and watching our bank account because-again-I DO NOT TRUST THEM!! We are not sure if they will do as they told us or will they say the payment didnt go through and bill us a late fee??? VERY unhappy with Hyundai and Hyundai finance.

I bought my car in October 2011. I have been so far 13 times at the dealership, one of them being over a month because the chassis broke! I havent complained until today because my steering wheel started ripping apart due to the humidity. I went to the dealer for it to be replaced and Hyundai Canada apparently only replaces the steering wheel with the older model being the silver trim. Moreover, the trim was already damaged. I have the dark silver. I mean really Hyundai ran out of the dark silver trim steering wheel. So I asked them to put back my old steering wheel even though it is ripped. In one week I am going to see them again for a drive axle problem and re-install my old steering wheel.

I too have had trouble with my airbag light on my 2005 XG350 since it was new. The service records show this. Now that the warranty has expired, the dealer technician told me to bring it in for reset since I have had history of having it reset and also new bags installed. However, this service shop is all the way across town and I live approximately 45 miles away. I have decided to just let it burn out. More of a hassle to get it fixed. By the way, I now have trouble with my seat belt not retracting. It is fully extended all the time. I just hope I dont get into any severe accident whereby I will need it. Lord help!

Veloster is the worst car I have owned. The car is only two years old and I have had a list of problems with the car. The water pump was replaced at 3000 miles. I have had problems with the sunroof since day one, with car as well. I have also had the fuel pump, fuel rail, catalytic converter, front hub and axle replaced as well. Now today my navigation & radio went on the car. I have made complaints to corporate Hyundai and left numerous calls with no callback. Not only do they make a poor car, their customer service is just as bad.

I have never been so disappointed in a brand in my life. I will die screaming from the rooftop how awful Hyundai has been in regard to this MAJOR recall. The engines was recalled in 2017. I had it check. ONE YEAR later it blew while I was driving it with kids in the car. The only way I could get urgency from anyone at Hyundai was to merge a call with corporate and the dealership together because neither could lie to me at that point.Today 6 weeks later I am attempting to get my claim reimbursement and I just noticed NO ONE contacted me to tell me that there was missing documentation. So I called the claim department. They informed me that not only do I have to submit a receipt for the towing I needed to show a bank statement. Additionally, the documents that the supervisor Kaitlynn told me I was missing was completely different than the documents that Guadalupe (my claim agent) listed on my claim site. So had I not called I would have submitted documents that I didnt need to submit prolonging the entire bunk process set in place.Now the dealership... I picked up my car and left a message on 9/29 asking for a return call. I called again today 10/9 because I had no return call. They listed a oil change sticker on my window for 8500 from the day I picked up my car. When I spoke to someone today they stated oh no. It needs to be 3750 miles and asked if I wanted to make an appointment. MAKE AN APPOINTMENT? I just picked up the car. NO. Nor will I take it back for additional service. This is a disaster and will be the LAST Hyundai I buy. BUYER BEWARE. This is not a good brand that values customer service. This is a cluster of a company that is barely getting by.

I have been a customer of Hyundai for over 5 years, I recently had a bad oil leak on my IX20 which I had bought from new. They explained that the repair would be done under warranty and that a courtesy car would be provided. Unfortunately thats where the problems started. Hyundai courtesy car insurance only cover people between the age of 21 to 69 so it was suggested that I add the courtesy car to my insurance but when I contacted my insurance company that told me that they could not insure a car that is already insured. My car will take three days to repair. The suggestion given by my insurance company and the Hyundai dealer is that I hire a car to cover the 3 days. It seems Im being penalised for a Hyundai manufacturing failure.

On 3/24/2009, I purchased a new Hyundai Sonata. I had driven the car for 3 years with approximately 29,500 miles. On 3/9/2012, I had my car inspected. The depth measurements on my brake pads were front 9 and 10, rear 12 and 12. All of these measurements were in the green acceptable level which should not require replacement. The corrosion on the rotors was so excessive I was forced to replace the rotors and brake pads. I was also informed that I would have to replace the front rotors and brake pads in the very near future. In addition, I had to replace the dashboard shortly after initial purchase due to a defect and 1 year after purchase, all 4 of my wheel rims have rusted. I was told by the service manager that this was due to the PA winters. When asked that this must be happening to all Hyundai vehicles in PA, he said that was not true. I informed him that I am driving the same roads as other PA drivers. His response was, I am from California and I do not know anything about PA winters.I have purchased and driven numerous brands and vehicles over my 40 years of driving. I follow the recommended vehicle maintenance schedule and wash the vehicle regularly. I have never had to replace rotors and brake pads because the parts could not stand up to the environment. I lived in Buffalo, NY, Minneapolis, MN, Dubuque, IA, and Madison, WI and never had this happen with the Buick, Toyota, Pontiac and Chevrolet products I purchased. In PA, I have owned Jaguar, Buick, Mazda and Chevrolet and again, never had to replace rotors and brake pads due to corrosion.My vehicle warranty was under 3 years of a 5 year 50,000 mile warranty. Hyundai needs to inform consumers of the problem or stop selling cars in winter environments. The winters in PA are very mild versus other areas I have lived in and 2011/2012 winter was absolutely nothing. This must be happening to numerous consumers. If that is not the case, than there is a serious problem with mine. Hyundai is doing nothing to address this problem except, let the buyer beware.

I have purchased Hyundai EON car in India as company introduce it in market in the month of Nov. 2011, after two months company upgraded the model providing extra facilities and decreased rates. Question is, are we fool to give immediate response to new model by purchasing in high rates. So please upgrade our model also as otherwise we feel cheated.

I purchased my 3rd brand new Hyundai in 2005. I have always chose Hyundai models as I believed in your vow of Americas best warranty although I had always paid them off and traded them in around 60,000 miles. I did make a decision to hold onto my most recent Hyundai which is a 2005 Hyundai Tiburon. I am a extremely anal when it comes to maintenance, to the point friends and family mock me. No one but the dealership has EVER been under the hood of any of my Hyundais. I have even taken it to them to have air put in the tires. I never missed a maintenance and am always at the dealership within the 3 months - 3,000 miles with checkbook in hand asking them to do whatever is necessary to maintain the warranty, value of the vehicle and to keep my car running. I just had the 2005 Tiburon in for scheduled service in April 2014. As always, this service department who had handled all my cars over the past 20 years said the car was in impeccable shape. Memorial day 2014 (a little over a month later), while driving I turned on the air. Within 5 minutes it started to jerk and sputter, smoke started to rise from under the hood and all my dashboard lights came on. I pulled over and called a tow. The next day I was in shock when the service manager called and said the engine had blew. I was not concerned with the cost as it was still 20,000 miles and 1 year under warranty. When I asked how this had happened, he said the car had a small leak in the radiator which caused it to overheat. I begged for answers on how this could happen. How I would have known there was a slow leak and if there was light that should have warned me and how the engine could have blown from overheating. Nothing Greg from Hyundai City said made sense to me on how I could have done anything different to prevent this. All he could say was because I had driven the car for an extended period of time, while overheating it would not be covered under the warranty and the cost would be about $3,000. There was literally minutes between realizing something was wrong and when the car died on the side of the road. There was not a single sign before this moment that would have led me to know something was wrong. He also went on to explain because the radiator wasnt covered and this is what ultimately caused the damage, they could not possibly cover the cost. I have no words. I have sent countless customers to this dealership as well as given Hyundai 60,000 plus dollars worth of business. They know how meticulous I am about service and have all my records. The car had 80,000 miles on it and just a month earlier was told the car was in perfect condition and now it sits with a blown engine without any fault of my own. I could not have done anything more to maintain the car or meet the warranty criteria. I did file a case with Hyundai but based on what Greg has told them I received an email stating that they will not honor the warranty. I am heartbroken and have no idea why the company I was so faithful to would treat me, let alone any customer this way. I have no words. I had no doubt that Hyundai would do the right thing but I am growing less and less faithful. I have no idea how this happened to my car and the company who can make this right refuses to. I know losing one customer is not a big deal to you but at the end of the day your integrity is all you have whether it be with one person or millions. It is all the same.

So I ventured into a 48 mo lease back in Nov. 2011 on a 2012 Hyundai Elantra Limited. I got my vehicle from a well-known dealer down by the Philadelphia Auto Mall. The deal was fine, dealership was helpful and off I went in my new Elantra. The one small issue was with the color combination I had wanted but the dealer could not deliver on. So I settled on an available color combination and was happy nonetheless. Fast forward 3 1/2 years later and like a good loyal soldier I found myself back at the same dealership. This time I went in with a printout of the 2016 Elantra Limited I built on Hyundais online site. I was feeling confident I could finally get that color combination I had wanted back in Nov. 2011... NOPE!! The dealer searched around for my color combo and basically in so many words told me the closest location they could find my color combination was about 1,800 miles away in Oklahoma City. WHAT??? I figured I still and some time until my lease ended so I told them I was not in an immediate rush so they had time to get the vehicle (or one in that color combo) to Philadelphia. That suggestion was all but brushed off and I was basically given (once again!) the impression I would need to settle on a different color combination... I ended up in another vehicle that was NOT a Hyundai. My well maintained 2012 leased vehicle with 16,000 miles under the allowed mileage went back to the dealer and months later I receive a bill in the mail from Hyundai Finance totaling $850.20!! $380.00 for Excess Wear and Tear, $400.00 disposition fee and taxes totaling $70.20. As for the Excess Wear and Tear, did I mention my vehicle was well maintained? My carpets were NEVER even stepped on since the entire interior was lined with rubber flooring! There were no tears and/or burns to any seating surfaces. There were no dents and any scratches could be classified as your run of the mill light surface marks all finishes encounter at some point! With all that said, the biggest sticking point for me is that disposition fee. Or as I like to call it, a monetary gun to a consumers head to assure you NEVER leave their side. If Hyundai had such a wonderful product, the need to place a monetary gun to ones head to assure loyalty to the brand should not be necessary!!! Needless to say, I will NOT be a Hyundai customer again and my wife who is presently a Hyundai owner will not own a Hyundai in the future... at least not while I am breathing!! FINAL THOUGHT... Would you get into bed with Charles Manson? Venturing in to an auto lease with Hyundai can be eerily similar...

It seems like a minor problem but the lifters on the back of my 2006 Elantra Hatchback failed just after the warranty expired. To have these replaced at the dealer would cost about $200. I thought they would hold when fully extended but the other day the hatch smacked me on the back of the head when I was looking down into the back of the car.

This complaint is in regards to the Hyundai customer service team. I have been in contact with several associates and managers, concerning a state to state transfer of my vehicles registration since November 19th, 2021. On November 19th, 2021, I contacted the team (via (800) 523-4030) to ask the best course of action for receiving, completing and returning the required documentation for this request. I was advised to mail in the documentation, to the overnight office located at the following address: 5505 N. Cumberland Ave., Ste 307 Chicago, IL 60055-4301.The package was delivered on Nov 22, 2021 at 9:48 am and signed for by an associate. After not receiving any follow up, I contacted the team again on December 9th, 2021 to confirm delivery. No confirmation was provided and I was told they would be following up with their partners in Chicago. I followed up again on December 17th and the 27th, still no answer or record of previous conversations. On the 27th I resubmitted the state to state transfer request via email/secure message. I was referred to the escalations department and have followed up 5 times since as resent the email once. Including today. There is still no record of notes from previous conversations or requests previously sent.Today I asked for a 4th submission via secured messaging, a copy of my title and for yet another email to be sent to the titles and complaints department. None of which has taken place. I am currently paying monthly for a vehicle I cannot legally operate, due to the customer service teams blatant neglect for the last 2 months. Each time I call I have to repeat this story. Enough is enough.

My experience with Hyundai is once again worst than the last. It is my 3rd disappointment with them and last, I just came out of a 3 year lease and decided I wanted to buy the car and instead of showing me my options through Hyundai Finance which I was leasing with they convinced me with lies about how being I didnt use the car much, I would have to pay more and convinced me to go with Chase auto loan, after a few days I called Hyundai Finance and the person on the phone told me, I should have bought through them which would have been close to 8k less, through Hyundai finance it would have ranged around 9k plus maybe 3k in taxes and instead now I will end up paying close to 18k.It is my 3rd and final deal with them, no one there is honest and they are out just to rob you, I should have gone with my gut and listened to my cousin and end my lease and bought through Carvana, I wish I knew the info I got from the person on the phone earlier but I thought I was dealing with honest people, anyways God bless them and everyone reading this and make sure you always ask all the right questions and if you have to take time or reschedule to review things before you commit to it or sign documents, do so, so you dont get trapped and tricked like I did.

I bought my 2013 Hyundai Elantra GT based on the reputation, look of the car and the estimated mileage. I had previously owned an all wheel drive car - the handling of which was fabulous but was unhappy with the mileage (20 city/25 highway). The Elantras estimated 27/37 mpg was worth giving up excellent handling. Initially my mileage was 23/28 with the Hyundai and so I waited a few months thinking the car needed to be broken in. Now, a year later, I am still only getting approximately 24mpg in the city and 29mpg on the highway. I complained to the service department in September and they agreed to test the mileage.Heres what happened at the test: I topped off the tank 1/4 mile from the dealer and delivered a filled-to-capacity tank. They then drove the car 40 miles and then refilled the tank with 1.089 gallons determining that my car gets 36.73 miles per gallon. Knowing that was impossible, I drove immediately to the same filling station and put an additional .615 gallons in the tank, topping it off. Obviously, their idea of topping it off and mine were very different. With the additional .615 gallons, the mileage would have been determined correctly at 23.52 which was just about what I have been getting. When I called and asked them about it, they couldnt understand my point and stood by their test. I contacted Hyundai Consumer Affairs who spoke to the dealership and determined that there was no more they could do at that point unless I wanted pay for a test at another dealership. I was unwilling to do that if the first test had already proven to MY satisfaction that the mileage I had been getting all along was all I was going to get and another dealer, when contacted, said they would just take the mileage reading from the cars gauge to determine mpg. The gauge always shows 2-3 mpg better than what I actually get and is still nowhere need their estimated 27/37. I knew Hyundai had been fined for overestimating mpg in the past and in fact have a program of reimbursement because so many people have complained about the misrepresentation of mpg so I actually thought that meant I could trust their estimated mpg because they would not want to be found lacking in that area again. However, that is clearly not the case. At this point I feel I have no recourse except to register my complaint and hope something can be done to my satisfaction.

Problem after problem. First I replaced starter, ok nothing major then engine replaced metal in motor then upper and lower hoses. Now a month later valve body assembly which cost 3000 to repair and did I mention still have car note 2011 Hyundai Sonata. I was loving the car until all of this.

Ive tried multiple times to use the Blue Link Guidance system on my 2015 Sonata, but 95% of the time it fails to give the correct address back, or it cant even find it. It will sit there saying something like connecting / searching and find nothing. Then it reverts back to say a destination. My wife says give it up, it never works and before I can even get it to the say a destination she has pulled it up on her cell phone with Google voice commands and Google maps. Ive sent several complaints to Hyundai, and nothing. Very disappointing. Unless something changes and soon I wouldnt suggest purchasing it.

Hyundai finance called Sat. morning, & left a message to call them immediately. By the time I got home & saw the message, I called my daughter in NJ. She was at work. When she got the message, she called & tried to make a payment, but they were closed & she was not able to make the payment. Her car was removed on Sun. morning. We now have to pay over $1500.00 in payment & fees. She had been out of work a long time, & is bipolar, under drs. care now. We are retired & on fixed income. This is a blow to all of us, since they do not accept payments on Sat.

The steering wheel on my Entourage is cracking and splitting. At 75,000 miles, I am told this is cosmetic and not covered under warranty. Also, the plan (painless dent removal) that I paid for $600 expired. I purchased the van in July 2008. I purchased a 5 year plan. Somehow in May 2006, it has expired. I purchased an extended warranty plan (at the dealer) for 10 years 100,000 miles and it covers nothing. The paint in certain areas is fading and the lights are looking as they have been etched with some type of chemical. The dealer representative’s solution is to buy a new vehicle. I took the van in for some issues and they wanted to charge me $800 plus for unneeded items. They did replace the defective door latches (a recall item no one informed me of). Luckily for me, citric cleaner and a magic eraser cleaned the mechanic’s greasy handprints off my doors and back seat. This is my second Hyundai. My brother and my mother have purchased Hyundai because I recommended them. The warranty company and dealer wont return my calls. Somehow, they are always in meetings and/or just left for the day. The consumer rep that I spoke to tell me I have been misinformed, mistaken and incorrectly advised (basically lied to). He apologized several times. Hearing me out (a mental enigma) does not help me. His advice was to go over my contracts. I did. My supreme plans are supposed to cover everything. My paint plan was supposed to last until 07/15/2013. The only thing they are interested in is selling me another vehicle. What would you do? I am not having a good time here.

I got a loaner that is supposed to be paid by my warranty and the dealer did not pay their bill at Enterprise rental. Enterprise had my cc and charged me for the rental. I was told by Hyundai warranty that I will not be reimbursed. Hyundai warranty division is inept, unprofessional and of low standards. In other words, they suck big time. I will never ever buy another Hyundai again and I will tell everyone who listen about this crappy ** company!

2012 Hyundai Tucson. Bought my Hyundai late in 2012. My car has 86,000 miles on it (I commute for work) and the motor is shot. No noise. No lights. No warnings at all. I was traveling and engine light came on and thirty SECONDS later I was on the side of the road. I have had to argue through all of this with the dealer and Hyundai in order for my car to be repaired. I have (thankfully) kept all maintenance records through my mechanic. Needs new motor and there are none available because Sonatas were all recalled for the engine design issue. Same issue as the design flaw in mine but Hyundai gambled with lives and warranty that the engines wouldnt go until after warrantys were up. This has been a nightmare!!! They are telling me it is going to be 8 plus weeks before my vehicle is repaired. In the meantime the dealer has given a loaner car that is NOT comparable to my vehicle what so ever and it is the Sonata you know the one that has been recalled for motor!! Are you kidding me. Husband and I are speaking to a lawyer... Can you say CLASS ACTION LAWSUIT!!!

On January 8, 2012, I leased a 2012 Sonata. Today is January 21, 2012, the car has 460 miles on the odometer. Today is also the first snow day of the season. At 5 oclock this morning, while traveling approximately 20-25 mph on level ground, I was approaching a red light. The brakes locked and the car started sliding. I tried pumping them but kept sliding.Luckily there was no one in front of me. I released the brake while. sliding into the intersection so I could have more control of the vehicle, turning the corner to avoid incoming traffic. Ive been driving for 39 years, since I was 18 years old. I was not speeding. (To be continued, after a visit with service dept. at South Shore Hyundai / Valley Stream, NY)

In July, our car broke down in Georgia. We live in New Jersey. We had Roadside Assistance bring it to the nearest dealership. The dealership told us it was our transmission but the car was still under warranty. It took five days to get a rebuilt transmission and put it in. In the meantime, we were stuck in Georgia. I was told to send originals of my expenses to Roadside Assistance. It cost me over $700.00 for hotel, rental car and food for five days. They only reimbursed me $300.00, which they said was the max amount. So why bother telling people to send in the receipts for hotel, food and car rental?While we were driving home, we heard a rattling noise that wasnt there before. I called Global Hyundai in Plainfield when we got home and explained the situation. They said they would have to charge us to diagnose the car because they hadnt done the original repair. I called Hyundai Corp. and they said that wasnt right, to have Global call them, but before we had a chance, the trans went again. I had it towed to Global and they they said they fixed the problem. They wouldnt address the rattling noise unless I paid for it because they said it had nothing to do with the trans. I dont know how they knew this since they never diagnosed the problem. We have had the car back one week and the trans went again. They said we need to upgrade the trans and that we would have to pay for it. I called Hyundai Corp. again and they said the trans computer should have been updated when they replaced the trans in Georgia and that they would call Global to tell them to fix it at no cost to us. This has been a horrible experience and I would never buy another Hyundai again or any car for that matter from Global Auto Mall in Plainfield, NJ.

The SUV is sturdy, easy to get to controls, comfortable to sit in, back of seats in rear holds my scooter and rollators without turning a seat down. I love the back seat folds down 60/40 which still seats a third party comfortable when 40 is down position.

On August 2011, the dealer offered me two tires, if I purchase the Hyundai Azera 2006. The tires that the car has, is in bad shape. With this deal, I purchased the car. Two months have passed, and I still have not received my tires. I have called them numerous times, spoke with the salesman, Brandon, the manager, David, and I recently called Michael **, the customer satisfaction rep. They have not returned my call yet, and I am still waiting for my tires. My tires have no threading, that is why he offered the two tires. It is now November 2011.

Avoid this dealer and Hyundai as a brand as much as possible, here is why. I bought a brand new Hyundai Sonata 2015 on February 28, 2015 from World Car Hyundai North, San Antonio, TX. On March 31, 2015 the car broke in the middle of the road, engine has overheated. So I called the towing company and transport the car to the dealer for diagnose. The following day I called them to ask about the car and they told me we need to replace the entire engine in order to fix it. Dealer will fix it under warranty but that is not acceptable for me, for a car that was on the road literally 1 month and has only 1000 miles. This option may make the car driveable but still impairs the value of the vehicle. I opened a case with Hyundai and BBB Auto Line, but Hyundai said no for replacement of the car or repurchase, they want to replace the engine. I refuse to have a used car, how dealer put it, with a replaced engine that most likely will be remanufactured new engine, even if they sustain is going to be new out of the factory. I know they can say whatever to me just to get me out of their back. If I want that I will buy a used cheap car, buy a new engine and I will have a used car with a new engine way cheaper, without a high monthly payment for the next 7 years. Car value right now dropped about 30%, with a replaced engine it will drop even more around 50% or lower, depends on mileage down the road. So I am paying for a new car with a major repair and who knows what are problems this car has. This car is a lemon but dealer or manufacturer trying to get away with it and make the customer supporting all this. I am making monthly payments for a car that is not operational, and dealer told me the problem is out of their hands. What they are doing now, they are trying to trade the broke car for the current market value, and make me buy another one. They dont want to refund me or give me another functional new car out of the parking lot. On April 6 I went back to the dealer to ask for a phone number to call Hyundai regional office, they told they dont have it. In the same day I asked them for a copy of the service worksheet to see exactly what they did to diagnose the car, they refused to do so. I had to go around them to someone else to ask for a copy of that paper, really? So much for customer care, they just dont care. Pretty much they took the money and now they are washing their hands trying to fix a lemon car. I had to get the phone number for regional office from the internet myself and get in touch with them. On April 9 Hyundai regional office called me with some options and I was willing to consider two of them, but I had to talk with the dealer for one of them. So I went to the dealer and find out that they fixed my car without my approval or signature, they also broke the car hood, they bent it and bent and scratch a portion of the car body. They also already ordered the hood and everything else to fix the car, again without me approving anything or them calling me and let me know what is happening with my car. Dealership manager said verbally they will keep the car there and they will work with Hyundai to give me a new one, hard to believe. After two weeks we are more in whole with my brand new car and no good resolution for me the client. So far the repairs of the car cost a bit over 9000$ - listed as part, not as engine. Who knows how much will be with a new hood, body repair and paint. They also refuse to give me any copies of the service records, they told me I will have them when I will sign to take the car. They are doing crappy things there and Hyundai doesnt care. Now my only resort is to go to court which I will. Buying a Hyundai was the worse decision I have made. Hyundai is the worse car I have ever own.

Hyundai has the worst leasing programs in the business. Do not fall for their lease plan. My wife turned her Equis recently. The car was 12,000 miles under so she thought she was fine. She had the Hyundai dealer wash the car when she took it in for an oil change. They used a pressure washer and took some of the pearl white off the plastic bumper. The manager said they have had issues with this paint and not to worry. Hyundai sent a person out to look at her car and write it up. She wrote down the paint issue. She said it needed a new tire. The tire in question was well within the safe range. Note that this vehicle was known to have under equipped tires on them and she kept the same when she replaced them. After 24,000 miles she had purchased two sets of tires. The Equis was their top of the line vehicle and their bottom of the line vehicles had more bells and whistles on them. My wife had asked before purchasing the vehicle about all of the things like bluetooth and was assured it had it but the salesman didnt know how to work it. That was a lie. She went back the day after purchasing the vehicle and was told Too bad, were sorry. Cant do anything about it. I will say it was the best driving vehicle weve had and I did enjoy it. The problem was the Hyundai Lease, they lie, cheat and dig into your back pocket. DO NOT LEASE THROUGH HYUNDAI. Purchase the vehicle outright or find another lease option. My wife showed the Texas Hyundai Lease manager her original correspondence and how Hyundai Lease didnt get back to her the first week she had it. They do not care about you, just the money.We are waiting on a recall for the white paint to get our money back. Tire places including the dealership said the tire in question was within code. The dealership said they would have waived all of the issues Hyundai Lease found. Remember, youre getting the car from a dealership but youre dealing with Hyundai underhand Lease.

We have had the 2014 Elantra a year which we bought directly from Woodland Hills Hyundai dealer. It wasnt cheap, as with the extended warranty of 100,000 miles it came to $24,000. We were never told the car did not come with a spare tire. We spent the evening of fathers day being towed back to the dealer and missing our plans because we got a flat tire. The response I was given as its like this in all the cars now. I know that isnt true, because we also bought a Toyota and Nissan which have spare tires. For a company that prides itself on safety, not having a spare or informing the purchase that there is no spare, is not ok!!! The car drives fine, but this to me reflects very poor customer service.

I purchased my 2016 Tucson on 1/18/2016. For the first few weeks it was a dream. It did not take it long til my car would not back out of my garage even though it was in reverse. I finally got it to move backwards after being in reverse for 15 minutes. I called the service department and they told me to bring it in and let them check it out. I did as I was asked and they said they had put it on the computer and there were no problems found. They had a service rep. drive it and it shifted just fine.Fast forward to 2/4/2016, I was sitting at a traffic light and when the light turned green, I gave the car gas and it just sat there. I was stuck for about 20 minutes before it started moving forward. (The people behind me were not nice.) When it did move forward, it just crept. Then it lunged forward almost making me hit the car in front of me. I once again took my car into the dealership and they gave me a rental so they could once again “check out my problem.” Once again, they could not make my car duplicate what it did with me. They said they had not heard of this problem before.I am handicapped and not able to drive myself very often. In the next four months, the same problem appeared when 4 other people were driving my car. I had to make 2 trips to the doctor in New Orleans and prayed that we would not have any trouble. Too much to ask!! Had the same problems in New Orleans. I have over 5,000 miles on my car of which are about 3,000 mine. The rest were put on with the Service Department driving it. I left my car again on 7/14/2016. Today is 7/31/2016 and they still have my car. I told them I did not want it back until it was fixed. They gave me a rental car that I can hardly get out of due to my disability. I am to pick up a SUV tomorrow. Corporate called me and asked me to explain to them what was happening and I did. This was on 7/20/2016 and they told me they would get back in touch with me within 3-4 working days. I have not heard from them. I have to have to make notes each month and have no car. BUYER BEWARE!!!

I recently called/Hyundai roadside assistance, noticing that it included towing. My vehicle has a flat tire, and at this point I don’t have a ton of extra money. I live 200 feet away from a Firestone tire, a relative helped by purchasing the tire I needed and Firestone said they would install it. All I have to do is get the vehicle or the wheel over there. Well Hyundai Veloster don’t come with a spare tire or jack. So I can’t jack the car up and take the wheel off, this didn’t seem like a problem knowing I had roadside assistance. Well roadside assistance will not hold me across the street where I already have a fully paid tire waiting, they would however bring me to a Hyundai dealer but they are non-local to me. I was told by the tow company that exceptions can be made so I spent time on the phone with Hyundai’s customer service just so that they could tell me no. I can assure you after customer service like this I will never return to Hyundai again. This is a lack of compassion for their consumers, I understand you want me to be brought to a Hyundai dealer so the dealer can make the money on the tire and installation, but in my particular situation you should’ve okayed a tow across the street; don’t buy a Hyundai thinking you have someone there for you when you need it. You don’t.

I bought a brand new Tucson 2016. After I drove it for less than 800 miles the Check Engine light came on. I took it to the dealer and was told a pin fell inside the engine and broke it. Dealer offered to replace the engine. Because it was a new car I refused. So, after a lengthy fight Hyundai finally agreed to give me another new Tucson. Phew... wait, I am not done yet. 2 weeks later I took delivery of the new Tucson and guess what? 1200 miles later, the car just stalled and would not start as I was driving in the middle of the highway. Now that was scary, in the middle of the highway at night! Luckily there was a state trooper nearby who was able to redirect traffic around my car while I waited for a tow truck. I had the car towed back to the dealer.After looking into it for about 2 weeks, they finally called me to tell me there was another problem with the engine and it could not be repaired. Again, Hyundai has offered to send a replacement engine. This time I refused and am currently fighting them for my money back. Consumer beware of the 2016 Tucson, they are junky.

I have a 2013 Sonata. I love my car (not the payments of course), took my car to xyz shop for an oil change, was advised I also needed my engine flushed - did that. It was giving me problems, take the car to blah blah dealership and Im told I have no oil in car. I asked why my sensors never came on.. no one knows. Hyundai swears they have never had this problem before but after reading these reviews I beg to differ. Oh and I also voided my service warranty but no one can tell me exactly why.

I brought my 2008 Sonata in 2009 from Carmax in MD, one previous owner and low mileage. When I took it to my mechanic (Sams Auto Repair), they say it was a cam sensor problem then said it was 2 quarts low on oil. The engine light came back on after driving 10 miles and noise got worse, so I towed it to a Hyundai dealership. They said that the engine had noise from the bottom and top due to it not getting enough oil. They will charge me $5,500 for a rebuilt engine and install it. They said that the possibility of a defective engine was moot because I didnt have documented receipts for my oil changes.

VIN # **. We recently returned a leased 2016 Tucson, the lease was for 3 years. A letter from Hyundai, dated 13 June 2019, stated that we owed over $1100 on this Tucson. The main cause of this costs is apparently a very small, about a 1 inch “star” chip in the left headlight area. To most people the car looked almost new. If this charge stands you have a VERY dissatisfied customer. Before this outlandish charge you had a very satisfied customer.

Bought a Hyundai Elantra 2010 at Linwood in Paducah. A/C not working but did not know it; accepted hot air from it as normal. Drove in this condition with my cat to Lexington, KY; cat suffered heat exhaustion. Took it to the Glenn Hyundai and they said they fixed it. Same problem cropped again and again. And sometimes I did not use A/C. When I took it the last time for the AC: Dealer rep accused me of going there a few times and not ever mentioning that the AC was a problem and once I had not hit the button. Dealer said fixed it the first time - that dye was placed and small valve problem fixed. But I heard nothing about this. This time by mistake I saw the dealers notes which said cracks on belt. But that was not mentioned to me. Why were these belts not replaced during warranty? Do they wait until the warranty is over to cheat?Also, early on, I drove to another city and felt the steering pulling to the right. Being inexperienced and afraid of big trucks, I drove into the guardrail but I distinctly felt the tug to the right. This was in Jan/Feb 2010. In 2014/2015, Hyundai asked Hyundai Elantra owners to go to the dealer and get this steering problem fixed. Surface of steering wheel, brake lever, brake and gas foot pad all eroding after only 1 yr or 2. Got a lemon. Regret buying Hyundai. Nightmare car!!!

I recently upgraded my car to 2012 (July 2012 model) the car had 35,000 miles, on clock now 40,000. After the first major service at approx 39,000 miles I found some difficulty in changing from 3rd gear up and sometimes changing down. Went to local dealer who had car for a day, stated car needed further checking. Felt gear box problems, but needed to strip down first and get permission from Hyundai to same under warranty.However the following day I was informed there were signs of wear on clutch and flywheel also need changing due to heat damage, also that repairs not covered by warranty. When I questioned further I was told same was caused by driver and repairs would cost 900 euro plus vat. I refused and told them to put car back together. I was charged 273 euro for same. In my opinion the guarantee is a joke. I have been driving for over 38 years and never caused damage to a clutch. My husband contacted the Irish head office and found them very unhelpful and bordering on rude. My advice to anybody thinking of changing to Hyundai is think again. Stay clear and save yourself a lot of trouble. Buyer beware.

Twice I have had to pull my 2011 Hyundai Sonata over and get out of the car because of such strong fumes. I almost passed out twice. I took it to two service departments and they didnt say anything was wrong except a dirty cabin filter. Im terrified to drive this car. I also saw several complaints online about this issue.

To make a long story short I would not buy a Hyundai ever again. My car caught on fire November 2019. I dealt with recalls after recalls. Also there are many other stories of peoples Hyundai’s catching on fire as well. They obviously don’t think of the safety of their customers.

I have a 2008 Veracruz with deteriorating seats which is still covered under warranty. But they will not fix them, because the service manager at Pride claimed this is caused by normal wear and tear. The color on both front seats is wearing off. I do not feel I paid $25,000.00 for a car with color that is going to wear off the seats in 3 years. Needless to say, the car only has 43,000 miles on it. The seats are covered up to five years or 60,000 miles. I was told if the seams wear, then it will be covered. Should I have to wait till then? By then, the warranty will not be honored.

I have owned three Hyundai cars, all have been new cars under warranty. I have only had to taken them in for mechanical issues less than ten times. I have never been told by a Hyundai service department that if they find that the problem is not a warranty issue, like a rat chewing through a wire, or hitting a curb and knocking something loose, that I will be responsible for paying over $100 for them taking time to look at my car, whether they fix the issue or not. I can understand the cost of fixing the issue, but not the cost of just looking at it. I can understand if I was bring in a 2001 Toyota. But I am bringing in a Hyundai to a Hyundai dealership while under warranty. It is implied that while under warranty the dealership for that brand of car will check your car when it has mechanical issues for free, and if it isnt a warranty issue, charge you for the repairs. I mean they sure do talk up how good having a warranty is when they talk you into buying that 10 year 100,00 mile extended bumper to bumper warranty, but if you want to get it looked at, you better bring $200, just in case the problem isnt under warranty. Because whether they fix it or not you’re paying. This was my experience at North Freeway Hyundai in Houston TX. The service consultant Bruce ** didnt even test drive my car to see if he felt what I was feeling, until he first told me that just to look at my car, I basically need to have the money to pay just in case it isnt a warranty issue.

The car itself is wonderful. I have a hydrogen fuel cell Nexo. The company is terrible. Zero stars. Worst experience. I had my car towed to this location by roadside assistance from Hyundai, due to screw that lodged into my tire, causing it to flatten. This could have been a quick fix and I was told they give roadside tow-ins priority. Hyundai roadside assistance was great but did not check or mention my car model is not serviceable at all locations. I now know. The dealer held my car hostage for 4 days, no call back (left about 6 messages) until we called Sales department on 3rd day, and they spoke rudely to my friend who was trying to help me out (dont call service department they will never pick up or call back, go to sales they will pick up). I decided on the 4th day (Tues morning) after they told me it would be ready by Tuesday morning, to just simply show up and they said it would was not ready and would be ready in 5 hours. So I said I would sit there and wait, and when I finally decided to call another tow truck and told them to pull my car out, they said the tire was there and they were going to fix it now. Funny how that worked out. I also have an app on my phone that tells me the location of the car. It somehow was in SF not in Richmond when I checked on Saturday, but was back in the dealership on Sunday. Not sure if someone took it for a joyride, but after the non-communication, I wouldnt put it past them. Avoid this place at all cost. I love the Nexo, hate Hyundai the company and will be selling my car soon to avoid this headache again.

2011 Hyundai Sonata - I want to like this car; it has amazing power and gas mileage for its size and power. Sometimes I can get as low as 5.3l100 km on the highway. But here’s a breakdown of problems I have had: 1) The gauge cluster was replaced. 2) The odometer is no longer accurate. 3) The air bag computer was replaced. 4) The tie rods were replaced. 5) The sway links were replaced.6) The remote start is flaky. 7) Some points of the taillights were rubbing paint off the rear fenders (on the side). 8) The trunk kept chipping its edges because it kept touching the body and bumper when shutting. 9) The emergency brake kept seizing up in spite being used every day. 10) The engine seems to rattle more than it has when new. Yes, I know gdi engines are noisy but this one has a deceleration rattle that sounds like a timing chain or valve rattle. The last mechanic said it was normal. I had the same year and model used for a day and no engine rattle whatsoever.11) The interior has many creaks and rattles and the front end sounds down right awful of bumps from 0-50 kmh; clunk, clunk, thunk, etc. but they say all parts in front end are tight. The car is just under 80,000 kms. Most these sounds have been there since it was new. This car sounds like a 10-year old car with the front end clunks, interior noises at times and engine noises.I spoke very patiently and calmly with HMC Canada but was given no reassurance. They said, “So sorry sir, your complaints have been documented.” I ask, “Are you going to consider giving me an extended or a good deal on a warranty for this trouble pit to calm my fears about keeping her past warranty?” The response was, “We dont do that sir.” I guess I should not have been surprised.Hyundai has come a long, long way in terms of refinement etc. Ive had 4 that have been pretty darn reliable. Our 99 Accent went almost 300,000. It did not burn a drop of oil; just a lot of small parts replaced but the engine was bulletproof. But as they have gotten more complicated, the longevity seems to have dipped downwards. Ill consider something else next time because just like my washer experience, they have no interest in keeping a long time customer.

This car has been a lemon from the day I bought it. It is dangerous. It began when I first started using the cruise control. It does not shut off correctly somehow. It will start accelerating when I am trying to stop the car or slow down! The tac will go all the way to six! I have to fight the acceleration using the brake. Shortly after purchase, when started in neutral, it lurched forward without cause, and ran into a parking barrier, denting the front. When I took it to the dealership while still under warranty, they said they could not replicate the situation, and did nothing. I argued with them and they agreed that if this situation gets fixed, it should be under warranty. I insisted they put it in writing. So I have been driving this way for quite a while, but that isnt the worst part of this. Yesterday, Sept. 30, 2013, I was driving the car when it started belching yellowish smoke. I parked it and investigated. No gauges came on. No fluid anywhere. Not overheating. I turned it off and had it towed to the dealership. It still has the drive-train warranty. Today, they told me it needs a new engine. They said the oil was really dirty and unless I can prove proper maintenance, the warranty is null. They did no further investigation after looking at the oil and that the exhaust is burnt out, too, and needs replaced. The cost would be from $8000 to $12,000. I still owe $14,000 on the car! The oil had been changed about 10,000 miles ago, which is too long, but not a reason for the motor to crater! No gauge lights up, only symptom is smoking exhaust. It was running fine when I parked it except for the smoke. This doesnt make sense to me.I will not go into detail about the other small things that have broken or quit working, like the lights, under-carriage being flimsy, moon-roof sticking, the no brake lights recall, etc... I have made a claim to the company and they are working on it. If they dont resolve this, I will report it on every social media site I can find, not to mention the hundreds of coworkers and students I have that will hear about it. Dont buy Hyundai.

This 2018 Hyundai Santa Fe Sport, is my 7th Santa Fe since 2001. I love the car. More room than the Toyota Rav 4, or the other SUVs in this class. As of now, there is a recall for the car. I have spoken to several owners who have had the recall fixed, and the problems with it are a nightmare. The updated software obviously isnt doing the job. The car will slow down (at any given time) if the software registers a problem. I drive on highways all the time, with my 2 yr. old grandson in the car. I cannot afford for the car to indiscriminately slow down when I have a tractor trailer or other cars driving behind me at 70 - 80 miles per hour. I offered to sign a waiver to say I do not want the recall done. They wont do it as they feel it is a safety issue. My car is fine. The fixed software issue is the real safety issue. I called the corporate office, who is referring me to a case manager. But the corporate office already said if there is a safety recall, the have to fix it, period. I asked him if there is a form that Hyundai will sign to say if I get into an accident because of the recall, that I hold them responsible for that. They cannot do that. Not that I thought they will. But I would like to have it on record, here, that I do not want it fixed, and if it is fixed, and I have a severe accident that I or my family will sue the Hyundai company. Unfortunately, my family will have lost myself and my 2 year old grandson if this should happen.

There is an existing problem for about 2 3 months and its not getting better. There is a burnt smell when the heat is on, dewy film on front windshield. I can clean the windows and its back in a few days. I constantly need to drive with the windows down for fresh air and unable to have passengers due to health and safety concerns. The problem seems to be coming from the vents on the dashboard (right below the windshield) regardless of whether the heat is on or off.I tested my theory by covering the vents for 2 days while driving and the symptoms below decreased. So the vapors that are causing the problems are coming through those dash vents which make sense considering the above problems. I turned on the defroster on 5/8/13 after the car sat all night and smelled antifreeze for about 2 minutes from the dash vents. Also I did some internet research and found some common themes with the 2012 Sonata GLS: PVC collapsing and causing fumes; vapors to back up inside the cabin; antifreeze vapors coming through the dash vents. The vapors/leaks were not detected through the pressure test, they were found through a manual check.Symptoms experienced by driver and/or passenger in vehicle are: dizziness; extreme eye irritation and burning; headache; taste buds dull out and when they return hours later, its almost a sugary taste; nausea.

Very durable vehicle that lots of extra perks like electric seats, blind spot mirror, Bluetooth and back up camera. I have owned this Hyundai Tucson for a year and have not had a single problem with it.

I purchased a 2021 Hyundai Kona in November of 2020. With less than 14,000 miles, it had to be towed due to a broken transfer case (manufacturer error). Hyundai refused to reimburse me for the $275 tow as a result of their poorly made car part which resulted in the tow. I would not choose this vehicle and will not be purchasing another in the future.

Buying a Hyundai was the worst mistake of my life! Too many problems. Now after 44,000 miles my air conditioning is going out and I was told that my warranty has expired. Never again will my family purchase from this company again!!!! I hate having to give them even one star.

I took my 2009 Santa Fe to our local dealer for a leak in the factory-installed sunroof. The first time, they supposedly made adjustments to tighten the window down. The second time, they said the seal was bad and they had to order a new sunroof window. My question was why they didnt find this the first time. The third, they replaced the window. Now, this one leaks worse than the original. This has happened all in the last 3 weeks. I have no faith in the dealer that is doing the work. But since it is still in factory warranty, I am stuck. We have had nothing but trouble with this vehicle since we have purchased it. But we are stuck with this lemon for a little while longer.

2012 Hyundai Velostar - They make these cars attractive to the younger drivers but I would never put my child or myself in another Hyundai. My daughter totaled her car with all front end damage. None of the airbags deployed. She hit her head hard enough to knock her out. I called Hyundai the day after the accident because even the officer working the accident and the collision center had enough sense to know the airbags should have deployed. After 3 weeks with no car and hearing nothing. I called them at which point they wanted to mail me a packet to complete and mail back and then they would start their investigation. They will not help you... They make it so difficult that you give up!

After my tire going flat on the 405 freeway I called Hyundai roadside assistance and they told me it would be an hour so I waited. While waiting received text with tow companys telephone number that would be servicing my car that after an hour had not arrived only to tell me that they had cancelled the call with Hyundai because they did not service that area. Calling back Hyundai roadside assistance they told me it would be another 90 minutes. What? Why do I have to wait longer because of their mistake? Should not punish me for their mistake. Should service in order of calls received!!! Never again will I use this service. Part of the reason I purchased my Hyundai was the roadside, big mistake. Should have stayed with AAA.

I have had my car serviced regularly. I decided to get the oil changed at 5000 miles but went over. However, before that can happen the car starting running rough. Check the oil dipstick, there was no oil in the car. No leaks! Howd this happen?

Wifes auto started to act funny on way home from work as started to lose power and all lights on dash lit up. She was able to pull over to side of road and called me to come jump her as we thought the battery was dead as everything came on. We didnt recall anything about roadside assistance since it happened a short distance from home but thought that our regular mechanic could tow us and report what the problem was. He found out that the alternator was bad causing the battery to go dead and replaced the alternator from Hyundai in Rockford, IL. He gave me the old one as there was no aftermarket alternator available and thought the warranty would cover the cost since the car is less than three years old and only has 34,000 miles on it. We looked at all the paperwork in our box when we purchased the car and found we were covered by Hyundais warranty and had purchased a Titanium package or Advantage package as well that also covers things such as the alternator. I called the sales department to talk to the person who sold us the car but he no longer works at the dealership. I was directed to the service manager and sent attachments of the repairs and he talked to his representative who said he could not reimburse us for the repairs as he did not have the means to do that. The service manager gave us customers relations to contact and a case number was given: **. I talked to Shana the second time in customer relations but she would not discuss reimbursement nor answer or compromise about anything. I asked the cost of towing to the nearest Hyundai facility, hourly labor rate, cost of rental and cost of replacement of part as well as inconvenience on such a cold day/night but was not given any information except none of the repairs would be covered because a Hyundai dealership did not perform the repairs. I would imagine the cost of the repairs that I paid were far less than the expense written off by Hyundai, but they will not talk about any compromise or reimbursement. I guess I have to have a lawyer give me some assistance in this matter as I am disabled and on a fixed income so every penny is important to me.

I have a 2009 Sonata with leather seats and 56,000 miles. It’s still under the so-called bumper-to-bumper warranty. The leather on the drivers seat is cracking and peeling (the same thing happened to my 2007 Elantra). The dealer said it was a wear item and not covered by warranty. I asked them to show me where in the book does it say this, and they pointed to a short sentence that says any wear item is not covered under warranty. They told me Hyundai has a list of not covered items. I called Hyundai to complain and the first thing he said is We have an extensive list of items not covered by our warranty. Wow, it would be nice if they put this in the customers warranty information. He put me on hold, and then came back and said that seats and upholstery are not covered by any warranty, not even for one day for new vehicle. It would also be nice if they told the truth in their advertising. They use the warranty to sell their cars, but they are in fact lying about their warranty coverage.

I had bought my Grand i10 in April 2017 register and model is 2016. I had ride only 68000 kms. The engine has the problem. I called the dealer and asked whether there is the warranty. They telling the warranty is over. They telling. While I took they told me we had extended the warranty for 5 years but now they telling it has being finished.

I will never buy another Hyundai vehicle again...I took out a new lease (2014 Sonata) March 26th and traded in my old lease (2012 Sonata). Everything was great until November when I start receiving phone calls telling me I am behind a payment. I explained to the caller that I have my bank statement showing me that payment was made. She told me she could not see my account because it was the weekend. I then had to call back on Monday and fax my bank statement showing that my payment was made. I was then told I had to wait 4 days for them to review the document... Really?? I once again had to call Hyundai and was informed my April payment was applied to my old lease and she would transfer the funds and it would be all taken care of. Surprise - it wasnt!! I received phone calls again in January stating I was still behind a month in my payments. So I call Hyundai directly and speak to a supervisor. He tells me that my payment went to the wrong account and that account was closed and refunded to me on a refund check. I asked during each one of the phone calls if my credit would be affected. Each and every time I was assured that it would not be affected because I never fell more than a month behind. Remind you, I have not been a Hyundai customer for over 3 years and have never even been late with a payment!!! I was trying to refinance my house a few weeks ago and SURPRISE, my credit has dropped 30 points because of this issue!! I have been trying to speak to the head of the finance department but Hyundai does not believe in email. How does a major company like Hyundai not operate through email! The topper to this story is that my statements that I receive every month do not show a late payment until November of 2014. So I missed a payment in April of 2014 and Hyundai does not realize that until November of 2014. Yeah, that is a company I want to do business with!! I dont think so!!!

I bought Hyundai Sonata Hybrid 2016 brand new to today September 10 2019. I must spent more than $5000 to $7000 on maintenance. The car looks good looking at it but not reliable at at all. It’s sad they can get away with this kind business. The dealership seems like they don’t know anything about this car. I will come with problem and leave with same problem. This is my 6th car. I never had any experience like this.

Hyundai Finance and Leasing have given me the impression that they think its a great place to work, if it wasnt for the customer. Hours of being on hold. Not getting through. Then Getting through, just to get forwarded to another department, which usually gets you disconnected. Total incompetence! Total lack of any basic communication skills or work function. Cant even catch up a late payment due to no statement being sent, after 36 consecutive ones. No person to talk with to resolve anything. Steer clear of this car company.

I leased my 2015 Sonata Sport in Feb of 2016. It had been a service loaner and had almost 5000 miles on it at delivery. After about six months in Aug of 2016 my car would not start and I had to call Hyundai Roadside to jump it. I brought it into the dealer the following week. They tested the battery, said nothing was wrong, and suggested I did something to cause the battery drain. Well, I continued to have the problem and brought the car back to the dealer in Nov of 2016. This time they said the battery was bad and replaced it. Even after replacing the battery, I continued to have the problem and brought the car back to the dealer in Jan of 2017. This time they blamed the problem on the Allstate insurance device I have plugged into the car and they said the battery was bad too. So they replaced the battery for the second time and I had the Allstate device replaced.I continued to have the same problems. I brought the car back to the dealer the following month and they said they could not replicate the issue and found nothing. It seems that my vehicle battery dies when I dont use the vehicle for a period of time – often 1.5 - 2 days, but it has died from sitting unused in as little as 22 hours. Since I continue to have this issue without any real help from the dealer, I contacted Hyundai consumer affairs in April of 2017 and they have been slow to take any action. I did not receive any actionable info from them until 2 weeks after I first called... They called the dealer I had been working with and the dealer told them they thought the issue was the insurance device (even though they found no problems the last time I had the vehicle there, with the device plugged in).So my Hyundai case manager told me they could not do anything until the insurance device was ruled out as a cause. I removed the device and purposefully did not drive the vehicle for a full day and surprise, the car was dead. So I called my case manager at Hyundai and told her what happened and that the device could be ruled out. Now she is checking to see if or when (her words) a Hyundai specialist can look at the car. Hopefully, it wont take another two weeks to find that out. It seems Im not the only person with this issue as a couple other reviews very recently indicate the same problem on the same year/make/model and with even the same time frame the problem began! I guess its time for me to find a lawyer too.

I purchased my new Sonata Hybrid in April 2015. I want to complain about the front shroud or fairing. The clearance of the fairing to regular parking block is 0 inches. These are standard parking blocks, that a car has to pull up to in any parking space. My front fairing has now been severely damaged and is hanging off the car because the clearance does not match the standard height for a parking block. I want to know why I have this expensive repair because of poor design of the front end. If I repair the damage, the next block will, of course, rip the new one off too!!! Parking away from the block creates a safety hazard to me and other cars and drivers in a parking lot because of improper parking space allocations.Safe parking is part of safe operation of my vehicle, and I can be fined because of improper parking in a designated space. The tires are the original factory ones, so the profile should be Hyundais responsibility of design. I want to know what you (Hyundai) suggests to do to fix this design problem for now and the future of my expensive hybrid car???

I recently sent my 2010 AWD to repair the front ends because of it being very noisy. I had the rotors change and brake pads changed and the suspension link fixed. When I got the vehicle, it drove just perfect. It cost me over $500.00 to fix the front ends. No noise and felt very firm. About 2 weeks after, the noise started again like it was never fixed. My warranty just expired in March 2015. That was about the 3rd time I had to take it in for the front ends. Now what shall I do???

The vehicle involved in a crash, drivers side Tucson airbag failed to deploy properly causing injuries. The company contacted and four months later nothing resolved, vehicle not inspected yet, no resolution and no other drivers warned of possible failure. Lack of real concern from company or leasing agency. Length of time it is taking them over a safety concern. We are not the type to sue but may be forced to to get them motivated to fix the issue or warn others.

Hyundai Buyer beware – Internal Processes & Systems are Broken with no way to resolve. I have a sizeable credit balance (>$1,000) on my car loan account after paying the loan off over 4 months ago with Hyundai Motor Finance (HMF) even after contacting both HMF and Hyundai Corporate US. Even after contacting and/or attempting to contact HMF over 50 times, I have no confidence this balance owed to me will be refunding any time soon. When calling HMF customer service directly, I either get a message that they are too busy at this time and informed to “please call back again at a later time,” or customer service tells me that this is a payment department issue and the only way to inquire about the issue is through email to their own internal department and to date, they have not received a response. This has been going on for months even after being told that the response time is typically 3-5 business days and that there is nothing more they can do than to continue to send the payment department additional emails to inquire on the status. I have been told that the credit balance refund should be an automated process to refund any credit balance to me and they do not understand why there is an issue. Then I tried to contact Hyundai Corporate US to see what they could do to help with the situation. I am told that since HMF is separate from Corporate and even though they are a related organization within their corporate structure, there is nothing they can do to help me even after I requested them to contact HMF on my behalf as I was willing to provide them with all my loan information – WOW. No one will step up to the plate to help with resolution. Times are tough with COVID-19 right now and I could certainly use the money, but one seems to care. Hence – buyer beware as Hyundai internal processes are broken, their customer service team members have little concern in helping to bring resolution to an ongoing issue or to go out of “normal” processes to help you resolve the situation. I find it amazing that HMF customer service cannot pick up the phone to contact another internal department (customer service claims that they do not have a phone number for the payment department) when their standard internal process is not working. I even contact the original selling dealer finance department manager to see if he could assist in any way, but while they said they would attempt, I have never received a response from them as to whether they had any success – so here I continue to wait for my money. Wish me luck with my ongoing attempts to resolve. Loyal customer Hyundai owner to date (as this was my 7th purchase of a Hyundai vehicle, currently own 3, but this may be my last),Tom K

I noticed yesterday for the first time in my 2012 Elantra Touring, a wet/damp area at the top of the passenger side windshield strut where the plastic strut cover meets the fabric of the roof. It is not coming from the door seal, it is dry by the door seal?

Although a 6 speed manual, 2 door car might not be everyones cup of tea, I really like this 3.8 L/350 HP coupe. It runs very easily in traffic and has plenty of capability when given a clear road to play on. I have had no significant complaints in the 42,000 miles I have driven it and Hyundai have covered every little issue that I have had. Warranty and service are great but gas consumption isnt!

Watch out for the hidden disposition fee Hyundai Finance charges at the end of a lease if you return the car to a dealer. I leased a new 2011 Elantra and their dealer never mentioned about the disposition fee. When I returned it in June this year, a month later I got a letter from Hyundai Finance charging me $400 + $4.06 taxes. Given the car was in A1 condition (as per the lease end inspection report) and had only 21k miles on it, youd think they could waive the fee. They do waive the fee if you buy it or re-lease a new car, so why not with a low mileage, A1 condition car.After all, the disposition fee is supposed to cover the dealers expense in preparing the car for resale. What expense was there in preparation on my ex-lease car? Zero to none! Ive asked Hyundai exactly that in a written letter. To date no reply. All they want is the disposition fee. All you hear from them is its in the contract like a broken record. Its the last time I ever lease a car, especially from Hyundai. Stay away from them.

Hyundai is the most morally corrupt of all car manufacturers. In my experience, our 2002 Elantra had multiple catastrophic failures under warranty. This could have resulted to injury or death, since the failures occurred while the car was in traffic. The first three occurrences were due to defective fuel injection. After three attempts by a completely inept dealer (Antwerpen of Clarksville, MD), it was finally fixed. The most recent was the breaking off yet again in traffic of a highly corroded front control arm, leaving left front tire separated from the axle and the car out of control. There was a recall issued in 2009 (ID# 09v125000) for this very problem. Antwerpen claimed to have done the recall work on my car when I took it in to them for service in February 2010 but the failure occurred despite this. They tell me now that all they are obligated to do is to repair the vehicle. I feel this car will never be safe to drive and I have asked them to give me a fair financial offer for buying back this defective car at its present value. This has been rejected.