I bought a 2010 Hyundai Sonata new. The first piece of plastic to break was the sunglasses holder. Then the cover for the mirror on the drivers side, the center console clip broke, 4 door handles. The last one I bought 1 month ago, and it broke today. I paid $154 for this one. My husband and I are retired so we are not rough on this vehicle.

Hyundai has sold cars knowingly and not disclosing a defective paint issue. These cars have paint that actually peels right off the body of the car. When Hyundai is contacted they want to pass it off as weather. They know that this defect occurred during the painting process. Please join me in a class action lawsuit forcing Hyundai to recall and be fully responsible for this defect. Please contact the Attorney General in your state and file a complaint. Thank you.

As an owner, I was dissatisfied with the suspension. I feel its the company default. The door alignment was not balanced till today. It is difficult in shifting gear from 1st to the reverse (takes 3 chances to shift). I was given 2 services but problems has not been solved. Please look into it.

My Sonata was manufactured on May 7 of 2007 and it was old to me as a 2008. I thought anything manufactured before July first could not be sold as a 2008.

Engine in my 2011 Hyundai Veracruz SUV blew up at less then 6,000 miles on the odometer. Leaving my wife and 20 year-old daughter stranded in West Virginia while in route to Savannah, Georgia.

I bought a Hyundai i10 on 31 Dec 10 and the air conditioning unit is not working properly ever since. I complained several times but it has not been rectified until now so I am very unsatisfied with i10.

What appeared to be a small defect in pairing my phone with my car has become a terribly expensive repair cost which is THE only item on the car that is not covered under the Hyundai special 5yr/60K period. The head unit is only 3yrs/36K miles. Where was this small print?? After the dealership misquoted me $800 for a $5K item, it forced me to call their Consumer Affairs unit to open a case to investigate further. Fingers crossed, theyll agree to cover it under warranty - havent had the car for 3 years and hopefully theyll forgive the 3K extra miles I have on it currently. [email protected]

We bought a 2011 Hyundai Sonata Hybrid. I only get 34 MPG on the HWY. The mileage reimbursement is nothing short of insulting. I was blatantly lied to by my salesman when I purchased my car. I was very much bothered that the hybrid does not have a spare tire, so much that I considered walking away! But my salesman said, If you get a flat, we will bring you a tire and YOU GET FREE TIRES FOR FIVE YEARS. I replied, Is there a mileage limit on getting the new tires? Salesman: No mileage restrictions, free tires for five years. ABSOLUTE LIE!! I called the service department recently and the woman practically laughed at me! And last, I called the previous Mercedes Benz dealership that I bought a car from in 2002 (WHERE TRUE CUSTOMER SERVICE LIVES). Turns out the 100,000/10-yr warranty that we paid $1,995 for, cant be transferred which dramatically reduces the resale value!! Not only did the company lie about the MPG but the dealership lied as well!! I will never buy another one!

I purchased a Hyundai Sonata 2014 and the motor went out after 7 month. I got 3 oil changes in the 7 months by certified car shops and it was under the warranty miles and Hyundai said they wont fix it and it was the customer myself who needed to fix it. They said for them to fix it, it will be 6000 dollars and on top of that I still have my car payments of 400 a month.

I just want to say to all the people who have not had Hyundai’s commitments honored, dont take it. For about $20, you can file a small claims action and Hyundai will have to answer it in court. They will not be able to stonewall. Let them tell the judge how a written commitment is a mistake that they do not have honor. Ive found that all the stonewallers cave in when they can no longer just say no.

24 hours after purchasing a 2006 Hyundia Tiburon from AR Motorsports, the vehicle would not shift. I brought it to my local mechanic, since I live 140 miles from the car lot. It was believed to be in need of a new clutch, which we authorized to be done. After further investigation, the mechanic realized that it was in fact a transmission failure with the clutch in satisfactory condition. It took the mechanic 6.5 hours and three additional helpers with crow bars to get the transmission apart from the engine. It was stated that the throwout bearing had welded itself to the output shaft, which in turn caused it to come apart, not allowing the pressure plate to move. Therefore, the vehicle would not properly shift into gear. Once Mr. ** was notified of the issue, he stated that it would be covered under warranty. On the 8th day, the vehicle was in the repair facility. The work was finally completed, and the total was $835.11. Mr. ** called back and stated that since it was a standard clutch replacement (maintenance) issue, the owner had decided not to cover the repairs. This vehicle was purchased with a 6-month/6,000-mile powertrain warranty.

My vehicle is a 2009 Atos. It is still under warranty. I waited approximately five months for a reverse light switch to be replaced; the brakes have been skimmed twice in this time due to a brake shudder. When asked if this was normal, I was told that replacing the brakes would be very expensive and that they would find out. I dealt with Lisa and Tamryn as well as other workshop staff including the w/shop manager, and they indicated that they would find out if the brake situation was normal. They still have not come back to me in this regard -- it was two weeks ago. My vehicle went in for rust removal. Since I got it back, there has been wind whistle through the windows. When I received the customer service call after the service inquiring if I was satisfied with everything, I indicated that I was not and explained in terms of the wind whistle. I still have not had any response from anyone at this dealership.

I purchased/financed a 2016 Tucson Limited AWD in November 2015. In August 2016, I started experiencing issues with my transmission. Whenever I am in traffic, my car will buck and feels like its going to stall and sometimes barely accelerates. When Im stopped at a stop sign or traffic light and go to take off, my car barely accelerates. There are times where Im barely going 5 mph and the RPMs are high and then all of a sudden will start bucking and then go into gear. Ive had 3 almost near accidents because of this. When Hyundai came out with the DCT recall in October 2016, I brought my car to the dealership for service on the transmission recall. I continued to have the same issue, but it recently got much much worse. I brought my car back to the dealership on 4/1/2017 for the same issue. They performed the same exact recall again. As I was driving to work on Tuesday, 4/4/2017 my car started doing the same exact thing. I called the dealership right away and dropped off my car the next day. I picked up my car on Thursday, 4/6/2017 and drove it to work today, Friday, 4/7/2017 and I was experiencing the same EXACT thing. I drive almost 80 miles a day to and from work, always in traffic and Im terrified to be stuck in traffic, or to sit at a light/stop sign because Im afraid Im going to get in to an accident because of this. I called the dealership again today to let them know that Im still experiencing this and the service adviser left me a message saying that theres not much more he can do other than to keep performing the update on the DCT. That update was performed 3 times now and we havent gotten anywhere. Im terrified to drive around with my infant in this car let alone myself. Ive reached out to corporate and filed a case with them. This car is unsafe!!!!

Purchased a 2014 Hyundai Equus with 71 miles on odometer and Hyundai Motor America said I not entitled to 10 year/100,000 powertrain warranty as a second owner. Car purchased on Aug 1, 2015, and although manual provides for mandatory arbitration through Auto Line at BBB, I have been systematically denied an opportunity to argue my warranty rights. It has now been 11 months and despite countless calls to customer care office and a detailed letter to new CEO of Hyundai, he has not responded at all! Never! The manager at customer care, known only as Steve, said my case warranted an exception and he would send all my paperwork to legal dept. of Hyundai in California. Said in February, 2016 a decision would be prompt. After following up several times due to no response, Steve has settled upon a course of action to not speak to me or share legal departments evaluation. Nobody should buy a Hyundai and probably a Kia for reasons that an honest dispute will not even be considered and Hyundai refuses to authorize the Better Business Bureau to arbitrate a warranty matter it believes it has no jurisdiction over. The BBB representative said “Just ask Hyundai to approve.” and Susanne said she would not. And Dave Duchowski, the CEO refused to intercede or reply to my fully particularized letter dated March 10, 2016. My intention is to publish a series of editorials nationally and to pursue a criminal complaint with Brian Frosh, the Attorney General for Maryland.

Purchased my first Hyundai in 2011 & kept the vehicle for 6 and a half years. Warranty was great on the Genesis Coupe 2.0T GT, lasted me for about 5 years when I reached 100,000 kms. During warranty had two things replaced, the defective tail light & an interior button that stopped emitting light. The only reason for my 4 star rating is the defective tail light, which after replacement started to collect condensation again. Of course this time it was out of warranty & both tail lights. I have seen many Genesis Coupes with this same issue, and I am surprised it was never recalled to be fixed. On another negative point, I have had a very bad experience with Hyundai dealerships in Canada. Initially in Moose Jaw I had an amazing experience, but after they changed their employees, the customer service took a big deep. And I had another awful experience in Fredericton, NB at a dealership. Very poor customer service in my experience, I hope they work on that. Other than the issues, I had a great experience with the car, great quality & really fun to drive. During my ownership I only had to change tires & rear brakes. I plan to purchase again, but this time from Genesis brand which I hear offers great customer service.

To whom it may concern: My name is Ivette **. On November 4, 2015 at New Rochelle, I traded my vehicle Honda CRV 2012, VIN: **, Account: ** for Hyundai 2013 at New Rochelle Hyundai. As of November, the Hyundai company has not paid off my Honda vehicle. Honda company has been calling, harassing me and send me letters of late payments. My credit is getting ruined because of this matter.

A lot of people are talking about the big lie Hyundai used to increase sales. I dont know if it came from Korea or the greedy US division came up with it, but I am very disappointed. Like some others, Im not as upset about the mileage as I am about feeling screwed. I work hard for my money and do a lot of research before I purchase a new vehicle. I owned a 2003 Sonata that made me feel they made a quality product. The 2011 Elantra was priced at $18,400 on their website, along with the $1,000 customer loyalty discount. It would be the perfect car for my 16-year-old daughter.When I got to the dealer, theyre in such demand (because of the mileage lie) I had to wait until June when the 2012s came out. Then they tacked on a $1,995 market parity adjustment and customer loyalty discount doesnt apply to the Elantra. So I paid $21,500. I feel like a sap. Every day when I go out to the driveway, I am reminded of how your company took advantage of me. When I took it in for the mileage check for the fuel debit card, I talked to the salesman about turning it in for another car. The dealer (Jenkins of Leesburg, Florida) has a Volkswagen lot next door. My daughter and I agreed to trade it in until we were told it was only worth $12,000. Wow, do I feel screwed? Will I ever buy another Hyundai? What do you think?

Car has been reliable. Good fuel consumption -- diesel. Reverse never engaged smoothly. Needed to replace automatic transmission at 180,000 kms. They dont make cars like they use to – sold my Subaru at 320,000 without any of these problems.

Their website has an online test drive schedule system and when you get to the dealership the best answer they can give is we just sold the car, Whats the point of having an schedule ahead system if they cant even make sure there is a unit available for the customer to test drive... Well sir we are in the car selling business a mediocre manager replied. So, because you are in the toilet sales business you will just sell me the toilet you have in your office, right? This brand is a joke.

In February, I purchased a 2011 Hyundai Elantra Ltd. I was looking for an efficient, low MPG car and was pleased to hear that Hyundai offered a car with up to 40 MPGs highway. I dont feel that I do get the best mileage for combined city/highway, but this is not my issue. Last month on September 8, 2011, I hit a pothole. I called AAA and was informed by them that I had to be towed because there was no spare. I was shocked. I had to be towed, waited for the Mobile station to order a tire and was 1 hour late for work. I have found that the Continental, low-profile tires do not stand up to wear and tear, as my 2001 Honda Civic did. I had to change the tire because of a bubble and then had to change the tire because of the pothole. I am upset, not only because of the poor performance of the tires, but the main issue is that Hyundai misrepresents the product by not informing people that they are purchasing a car that does not come with a spare or a donut. They also do not cover towing with their road-side service. If I had not had AAA, I would have had to pay. I ended up with different tire, than the Continentals because they were not available, so I have an odd tire, all because I could not wait to have the car repaired. I called Advantage Hyundai in Bethpage, Long Island and was informed that the Hyundai Elantra no longer comes with a spare and only has a pump with some sort of sealant. They also told me that the spare would cost $380 if I wanted to order it and it was on back-order (could it be that others want a spare as well?).I understand this is a new trend in auto manufacturing (Chevy is doing the same), but my contention is that this should be made aware to the prospective purchaser of the car and told that a spare was an option and that the weight of the tire would bring down the MPGs for the vehicle. I find that this is fraudulent advertising, since the reason they can get up to 40 mpg for the Elantra is because they eliminated the weight of the spare tire.Now, I was lucky. I could have been somewhere up in the mountains, where I had no cell service and needed to change my own tire. What would I have done then? This could be dangerous. I have read articles claiming changing a tire on the road is dangerous, but if you are in the middle of nowhere, then what? I dont think that I should have to pay for a spare. I have contacted the customer service online from Hyundai and have been told that I need to go to my Hyundai dealer to buy a new tire and then they will determine if I should get a credit for it. I find this unacceptable.I have only had this car since February and have a lease for more than two years. I have not saved money on the gas and have spent a lot on tires. I dont want to be towed again. It is upsetting and there is no way I can break my lease. What are my options? I am sure that others have this problem, as well. I have asked people that I have seen in the street if they were informed about the missing spare and they have told me that they did not know that they didnt have one. I really need to resolve this. This is the first year that auto manufacturers are doing this no-spare thing and I think that I had a right to be told. I may not have taken the car and gotten stuck with this lease.

Hello my name is Johnny **, I have a 2011 Hyundai Sonata. On October 15th my vehicle turned off while driving, I had the vehicle towed to Sport Hyundai in Egg Harbor Township, service guys there are great, anyway the vehicles engine I was told needed to be replaced, I was sent to Enterprise car rental office in Pleasantville NJ then I found out that Hyundai is only paying $25 towards my rental and I had to pay $18 difference a day, I just feel that if the vehicles engine was defective or recalled I should not be paying for anything, so I sent an email to Hyundai explaining my situation. They said that unfortunately there is nothing that they can do. I was thinking of trading my car in before all this happened and get a new Hyundai but after this experience I wouldn’t do it and will encourage anyone I know not to invest in Hyundai at all.

We bought a 2012 Sonata Hybrid and have had nothing but grief with the 17 tires and aluminum rims. We have not owned the vehicle a year and have had to have 2 of the rims replaced along with the tires. Just the rim itself costs $500 and the bumper to bumper warranty does not cover a penny of it. The first time, I hit a pothole and ruined the rim and tire. I was stranded at 5:00 in the morning on a country road until the towing company could arrive. Total cost was over $700.Second time was yesterday when nothing was hit but the tire began leaking air on a trip from Arkansas to Denver. I was stranded in the middle of the night in Kansas. The nearest Hyundai dealership was 106 miles away. The cost will be again over $700 and no dealership carries the rim in stock. It must be ordered so I had to leave the car and get a rental. Total cost will be $700 for rim and tire, $89.00 for a hotel room, another $140 for a rental car one way. Im very disappointed, especially when Hyundai just says, Oh well, there is nothing we can do.Also, were having issues with the Navigation unit. We will start the car and the navigation unit and radio will be on but there is no sound. If I stop the car and start it again, it will work. I have taken it in twice for service with no resolution. Hyundai says they dont know what is wrong. A message comes across the screen saying, Battery Discharge Warning, and Hyundai says they have no answers. Also the car hesitates when you push the pedal down to accelerate. Once again, Hyundai says there is nothing that can be done. Im very disappointed in the car. Beware and research before purchasing this vehicle. Hyundai also does not have mud flaps that can be purchased for the hybrid model. Snow and ice packs in wheel wells are causing dangerous driving conditions. BEWARE, BEWARE, BEWARE!!!

Hyundai was unable to assist me in a dispute with the car dealership. I was sold a leased car disguised in a balloon contract. The dealership also lied about the disposition fee, accepted to cut a check for it, then changed their mind. I have tried numerous times to get a hold of somebody from Hyundai and Hyundai Consumer Affairs, but they were powerless. They could not help me and they were unable to reach their own reselling dealership. Had a horrible experience so far and this will make me choose a different company for my next car(s). The car is decent, but the experience dealing with Hyundai is nothing but deplorable.

Whatever you do when you buy a Hyundai, carry Emergency Roadside with your insurance company. DO NOT RELY ON THIS PIECE OF CRAP SERVICE! Especially when it comes to your safety! Locked keys in car, as well as money, credit cards, and of course, cell phone. Only had new Accent about 4 months, decided she has it out for me. Ive never had such bad luck with any of the possibly 20 cars Ive owned. Im not here to write all my complaints about this gas guzzling, gutless, cheap economy car. But the 800 # on the window? Scrap it off and toss it. Wont do any good, unless you have your phone, flashlight, eyeglasses, and nothing better to do than stand in the rain, at night, in a sketchy hood in the dark fighting off bums for almost three hours. I dont care what youve heard about Hawaii and Aloha spirit! Most Local People HATE ** people and do not like to be bothered by us in time of need, no way no how. Ive lived here many years and can tell you Aloha is a farse, like, an honest politician. Kid at gas station did NOT appreciate my asking to use the business phone for an emergency, then called number on car door, was still daylight so could read vin #. Took forever to answer all the questions, then the customer service guy said he needed callback #. Told him I didnt have one available, the business phone was not happening, and my phone is locked in car. I was very descriptive of my location, no callback # available but was assured, within an hour??? I would be assisted but need to stay by car. So hour and a half go by, no one. I reluctantly asked kid to use phone again, called 800 # again, they had no record of my first call, so again they want my vin #, dark now cant see it, my name, phone #, email address couldnt find my ownership anywhere, they need a call back #, Im pissed at this point. They would not be able to promise help without callback #. So tried to break out back window, kid from gas station finally feeling sorry for poor 60 yr old woman in the rain and the dark, assisted me with calling a nearby locksmith. Almost 3 hrs later and $250 cash!!! Not even gonna bother with asking for any refund, ya already know theres fine print somewhere excluding the hardship I went through. So, because the car is crap, roadside service is crap, warranty will be crap when I tell em to shove the $60, less than 1000 mile, every three month oil change, without even so much as a vacuum job. Wait til they see the back window I tried to bang out with a rock! Screw it. Crappy car. Crappy service.

I bought a brand new Tucson 2016. After I drove it for less than 800 miles the Check Engine light came on. I took it to the dealer and was told a pin fell inside the engine and broke it. Dealer offered to replace the engine. Because it was a new car I refused. So, after a lengthy fight Hyundai finally agreed to give me another new Tucson. Phew... wait, I am not done yet. 2 weeks later I took delivery of the new Tucson and guess what? 1200 miles later, the car just stalled and would not start as I was driving in the middle of the highway. Now that was scary, in the middle of the highway at night! Luckily there was a state trooper nearby who was able to redirect traffic around my car while I waited for a tow truck. I had the car towed back to the dealer.After looking into it for about 2 weeks, they finally called me to tell me there was another problem with the engine and it could not be repaired. Again, Hyundai has offered to send a replacement engine. This time I refused and am currently fighting them for my money back. Consumer beware of the 2016 Tucson, they are junky.

I bought brand new Sunday Tucson on February 3, 2018 in Keyes Hyundai Van Nuys. I drove about 2k miles when I started experiencing high noises, something like buzzing sound that was getting louder with accelerating. When first did the drive test, I was impressed how easy the car does drive, well it got worse when I started using it. Very unstable on highway, you can feel any crack on the surface you drive on, pretty loud inside.But getting to my issue, first I took it to check the tires, I was advised that it might be wheels bearing. Then took it to service, they have very odd hours and there is always empty there. They will not take you on Saturday for diagnostic either, so they did check my car and happened to be that the car transmission failed. Wow right after 2k, very unusual, anyways they got me loaner from Hertz and promised to get me the car in 3 days. I will be posting and blogging about this more. I feel I got lemon and more issues are going to happen. Very unsatisfied customer.

I leased a Genesis (2016) on 1/1/16. It had numerous electrical problems. The main problem was the dash display would malfunction. It would be blacked out completely, when driving or backing up. Sometimes it would stay on after the car turned off and locked. Other issues: All lights go out in the interior and headlights while driving at night. * Drivers side window would only go up 1 inch or down 1 inch at a time randomly. ** Battery discharge error randomly goes off every 30 seconds. ** Strange sound in back right of car, possible gear malfunction. ** Dash display malfunction. *** Possibly fixed. Did not happen again while I owned the car. ** Never fixed. Could not find the problem or never fixed. I had to file a BBB case under the lemon law of North Carolina. Hyundai fought me the whole way and lost. They had to buy back this car. Communication is horrific with their Consumer Affairs department. They did pay most of my case but still owe me money. Ridiculous I have to keep calling them. They never return my phone calls. Ill never buy a Hyundai again personally. I also plan on sharing my message with anyone so at least they heard my truth before you bought a Hyundai. Just so all know this message is 100% truth and 0% embellishment. Goodluck to all you car shoppers, and be smart!

I have owned three Hyundai cars, all have been new cars under warranty. I have only had to taken them in for mechanical issues less than ten times. I have never been told by a Hyundai service department that if they find that the problem is not a warranty issue, like a rat chewing through a wire, or hitting a curb and knocking something loose, that I will be responsible for paying over $100 for them taking time to look at my car, whether they fix the issue or not. I can understand the cost of fixing the issue, but not the cost of just looking at it. I can understand if I was bring in a 2001 Toyota. But I am bringing in a Hyundai to a Hyundai dealership while under warranty. It is implied that while under warranty the dealership for that brand of car will check your car when it has mechanical issues for free, and if it isnt a warranty issue, charge you for the repairs. I mean they sure do talk up how good having a warranty is when they talk you into buying that 10 year 100,00 mile extended bumper to bumper warranty, but if you want to get it looked at, you better bring $200, just in case the problem isnt under warranty. Because whether they fix it or not you’re paying. This was my experience at North Freeway Hyundai in Houston TX. The service consultant Bruce ** didnt even test drive my car to see if he felt what I was feeling, until he first told me that just to look at my car, I basically need to have the money to pay just in case it isnt a warranty issue.

On 6 occasions now, my Genny with less than 60,000 km on it has just died when driving. The first times, it re-started after a few minutes. The last 2 times, the tach at zero, but engine still running but car wont move. It has been with Hyundai service twice now. First time $400+ to replace sensor; 2nd time cannot find any faults and gave it back to me without doing anything. I am going to end up dead! First and last time I buy a Hyundai. BTW, my car is beautiful looking! Just runs like **.

I am a soldier and have been in the army for over 20 years, been deployed to 3 tours. I purchased a 2009 Hyundai Azera Limited addition, with Satellite radio and GPS Navigation package, etc. I was looking between Toyota and Hyundai. I leaned Hyundai way because of the 100K warranty. I was thinking that is a great warranty until very recently when I actually needed the warranty. I did not maintain a book to track my oil changes, etc. I did an oil change in late Oct and purchased an aftermarket oil filter from AutoZone and Synthetic Oil. My wife was driving last week and she said the oil light came on briefly, then the Service engine light came on, then the car stopped running. The car has 88K miles on it and when I checked the oil and it was a little less than a quart low. The oil was not even dirty. I took it to the service dept of Hyundai in Lawton, Oklahoma and they are saying they will not honor the 100K warranty because I don’t have records. I tried to explain that I am a soldier and bought the car in El Paso while stationed at Fort Bliss, but it is a pretty sure bet that they are going to leave me high and dry on this. I have purchased 3 different Hyundais from them and this is the first time I needed to test the warranty. Looks like the 100k warranty sounds good on paper but if they dont honor it, I would have went somewhere else. I know I could go to the military Jag to attempt to get legal advice but Im sure Hyundai has much more money than I have so they could play the technicality cards all day and Im basically screwed. I can assure you I will never buy another Hyundai. I called the Cooperate office and am waiting for an answer back but Im really expecting to get the same answer as the local Service Dept. I really hope Hyundai will do the right thing. I have put my life on the line for this country and never expected to be treated like this from them.

We have had three Hyundai cars, the last being an I30. The first problem was paintwork on the tailgate; rust was bubbling through the paintwork. We informed the dealer. They said that it could be stone chips without even looking at the car. They requested we take the car for photographs for warranty claim so we did. We waited for information on what was happening with the claim. When we inquired about it after three weeks, they said they had no idea what we were on about. Eventually, they found the photos and resolved the issue. We werent happy with the dealer so we changed the dealer.The car broke down after having a service due to fuel waxing in the filter. The filter is meant to be covered under a 5-yr, 40,000 miles warranty. The car had only done under 19,000. After sitting in a car for three hours and losing a days work, the dealer charged GBP77.71 for changing a spin on filter. I spoke to Hyundai UK Customer Services. They werent interested in what I was trying to say, that some fuel filters have the facility to drain water from the filter or service schedules are too long as I have had services of filters at 12,000 miles and 24,000 miles. The Customer Service department was not prepared to listen and eventually tried to pacify me with reimbursement for the cost. Then I had issues with this department. I wrote a letter to the CEO of Hyundai UK. What a waste of a stamp. I received a reply from the Customer Service department. Buyer, beware. If you buy new and you need backup, be prepared for crap customer service.

Hyundai prides itself in its reliability. I have a 2011 Hyundai Sonata I purchased in March of 2010. I have had nothing but problems. Within the first year, my engine began overheating due to a faulty radiator fan. This was replaced under warranty. Less than a year later, my engine began overheating a 2nd time. The dealer refused to warranty because there were more than 10,000 miles put on the vehicle since the original fan was replaced . About three months later, the car would not start while sitting in a parking lot. This was related to a faulty brake sensor. Most recently, 6 months later, the vehicle would not start because of a failed starter requiring a tow truck. A 2011 vehicle should not have this many problems. I am extremely disappointed in Hyundai and am looking to sell it in the very near future. I travel for business, and need a reliable means of transportation. I urge possible consumers to use caution before purchasing a Hyundai vehicle.

I have a 2012 Sonata that had less than 80,000 miles on it and the engine completely blew. I found out that my cars motor was recalled so I contacted Hyundai and they brought my car into the shop. They paid for my new motor and even for my rental car for the weeks I was without my car which is very generous and I am grateful for, however the customer service since has been terrible.My car was taken into the shop in September and was returned in November. I was told November 7th that if I sent in a picture of a monthly statement and proof of registration they would reimburse me for the months of September and October because my car was in the shop those months. I tried calling the number of the representative I was given 2-3 times a week just to get an update with no answer once. I emailed the customer service line which took 20 days to respond saying the sources of what I turned in (the exact items they asked for) were not good enough for the reimbursement to go through.It is now December 9th. I STILL have not heard from my representative and still have not heard if I will even be getting a reimbursement with what I sent in. Its just very frustrating. In addition when they replaced my motor they also replaced my BRAND NEW starter as well and will not reimburse me for that even though it was only a couple days old. Will never buy a Hyundai again.

If you like comfortable seats dont buy this car. Cheated out on one of the most important features, the seat. I have the rear camera, touch screen, Bluetooth, etc. but the seats? My 2009 was more comfortable. I will not buy another. Service let me know just now as I am there that Im not the first to complain about seats. I dont believe they will outlast my payments. I had a great experience at the dealer.

I been having Warranty Issues since I bought my 2010 Elantra . Starting out with failing Brake Lights to causing misfire and to end it the EPS. When going to the Dealership for the engine issue, I had been told I have water leaking into my cylinder that needs to be cleaned out due to my car not having the engine light on. The same day the car had seemed to misfire and the engine light came on. I drove to the first Auto repair shop I saw and they run the diagnostic and it showed a code. They told me the issue was under warranty and I should bring it to the Dealership. I asked if they could clean the grease out a little so it would stop jerking. They did. I took it ten miles down the road to the Dealership and left it with them. Next day, they called me and told me all I had is some water in my cylinder and that it wasnt covered by warranty. So when I got to the dealership, he showed me the bill what was even more as that from the repair shop to fix the gasket. They explained to me they couldnt pull a code and the code given by me to them wasnt making any sense. So I took my car to Firestone and had them look into the so-called water in my cylinder. As they they couldnt find any water anywhere. Long story short, they didnt honor the warranty at all. Now the EPS seems to be failing and Hyundai expect the code to to read in order to honor the warranty. Well Dear Hyundai, the EPS dont stay on and you cant pull a code because no one be able to drive with the EPS out to the dealership so they can see the light is on. So again another bill on the Buyer cause Hyundai. So what Im trying to say is buying a Hyundai is a waste of money. They also stated what I called and complained, You dont have any Oil Changes on file with the dealership. Really I never had any issues with my VW when I took it to the Dealership about anything. And they did listen to the customers concerns and try to help and not send you out with issues that they didnt want to fix under warranty.This was my first and last Hyundai I had Purchased.

Purchased car new a few months ago and since then the car sways dangerously at highway speeds. I have numerous time almost had accidents with this car going into other lanes on its own. Hundreds of people on many sites are complaint of the same issue and Hyundai is refusing to do anything about it. Its a huge safety issue and someone is going to get seriously hurt or killed.

I am at this point, a thoroughly dissatisfied customer with Hyundai. I leased this Hyundai 2016 Plug In Hybrid car from Hyundai in 2016 Feb and had a very good experience with the car all this while. I had been using the car for my 70 mile daily commute and loved the car. Then on May 18th, my car had problems - it refused to start in my office parking lot. I called the Hyundai dealership and they told me to get the car towed in so they can take a look. The car was brought in to the Hyundai service center. 3 days later, the diagnosis was that the hybrid battery needs to be replaced. The service technician expected to get the replacement battery in 5 days. 5 days later, no updates. I kept following up for the next 3 weeks, and still no updates. I finally escalated the matter to their consumer affairs department. They took two weeks to investigate, and came back with an offer to pay me a compensation amount, while I waited for the car to get fixed. The update they gave me then was that the car will be fixed by July 15th. By July 15th, they had no actual progress! And now, the latest update is that they will fix the car by August 21st! I am really disappointed that Hyundai has shown no interest in getting this fix expedited despite the fact that its already 2 months plus. A one year old car, in warranty, is just sitting idle in the service shop, waiting for a critical part! I have sworn off Hyundai for my life and would never recommend anyone to buy another Hyundai car ever again!!!

I have a 2016 Hyundai Tucson & I love it but I have a big complaints. All Hyundai vehicles oil changes intervals in eastern Canada are every 6000km. They classified this part of world as driving conditions severe which I disagree. I own over the years three different Hyundais & oil change intervals is same. We use to have about same intervals in 1960 & todays synthetic oils it should be much longer. Hyundai still use conventional oil. I use synthetic on my vehicles, but they tell me you have change oil same intervals regardless what oil you use to be under warranty. I also own 2016 Toyota Tacoma and oil changes on it is every 16000km. They use synthetic oil.

April of 2016 my vehicle was making a loud knocking noise then finally cut off. I had AAA to tow it to my mechanics which he stated that I was having engine problems. I then towed it to Hyundai dealership and they informed me that I would need a new engine. They gave me the runaround saying that I had to come up with documentation showing that I had been getting oil changes. I asked how many do they need and they informed me that I need to come up with as many as possible, and that I wouldnt be able to receive a rental car until I was approved.Two weeks after having my vehicle I called and they told me that I was approved for a rental. On a regular basis (at least twice a week} I called to get an update with my car. All that I could get from the conversation was, Just keep driving the rental until I tell you to stop. I was given a Nissan Frontier, which was a nice truck but mpg 19 city / 23 highway which we all know that Hyundai 28 city / 36 highway. So it was killing me in gas because I drive 1 hour and 30 to and from work.So I took it back after having it for a little over 2 months and got a Kia Optima for maybe 5 days then my car was ready. I was called at 1:30 and was told that I had to pick my car up that same day, which put me in an inconvenience because I was scheduled to work a late shift and there was no preparation for that. Hyundai informed me that the billing for the rental car ended that day and after that I would be responsible. That put me in a bind because I had to get off work and drive hour and a half to pick up my vehicle. They had my vehicle from April to June.Two days after my vehicle was returned to me my check engine light came on. I took my vehicle back to Hyundai to find out if it was related to the engine block and I was told that it was the high pressure fuel pump $748, transmission sensor $710, and clock spring $398. I was charged $99.95 to do this diagnostic testing. Of course I dont have this kind of money so I declined other than paying for the diagnostic testing.In August I starting experiencing shaking and popping in my steering wheel, so again, I took it to Hyundai to find out the problem and at this time I was told that it was the steering coupler $404. All of this in one year. This car is a lemon and something needs to be done about this. It makes no sense to have to pay for the car and $2260 worth of repairs all in 2 months time. Personally I think everyone that owns one of these vehicle should get a refund.

I recently upgraded my car to 2012 (July 2012 model) the car had 35,000 miles, on clock now 40,000. After the first major service at approx 39,000 miles I found some difficulty in changing from 3rd gear up and sometimes changing down. Went to local dealer who had car for a day, stated car needed further checking. Felt gear box problems, but needed to strip down first and get permission from Hyundai to same under warranty.However the following day I was informed there were signs of wear on clutch and flywheel also need changing due to heat damage, also that repairs not covered by warranty. When I questioned further I was told same was caused by driver and repairs would cost 900 euro plus vat. I refused and told them to put car back together. I was charged 273 euro for same. In my opinion the guarantee is a joke. I have been driving for over 38 years and never caused damage to a clutch. My husband contacted the Irish head office and found them very unhelpful and bordering on rude. My advice to anybody thinking of changing to Hyundai is think again. Stay clear and save yourself a lot of trouble. Buyer beware.

Bad smells, like engine compartment smells almost all the time. Worst when stopped at intersection, you smell every car exhaust next to you. With cabin only air it stinks badly and cannot use. Brought car to dealer 5 times for this and they keep saying new car smell!! Car is 10 months old.

I own two Sonatas, an 03 and an 08. Originally, the airbag light came on for the 03 around 140,000 miles and it was the passenger seat sensor. I eventually just got another seat from a salvage yard. Now, my 08 light is on and it too is the passenger seat causing the problem. This seems to be an ongoing issue with Hyundai (not just the Sonata). As the end user, we should have the ability to turn these things off. Unfortunately, in Virginia, we have annual inspections and if the light is on, it fails and you cant drive the vehicle. Im only complaining and realize my car is out of warranty.

I have had a warranty claim submitted since my car was new (3 years ago). I have had the car in to service this claim 4 times and the last time (today), they made the problem worse, not better. They appear to never intend to repair the problem. This is a smaller issue with the near-criminal salesmanship I experienced when I bought the car. Please suggest on how I can repair my problem when they appear to not honor the warranty. Thanks.

We have a 2012 Hyundai Sonata Limited with 30000 kms on it and it has been at the dealership in Fredericton, NB for 7 weeks now waiting for a wiring harness which was diagnosed after replacing the computer and fuel pump. The engine light continues to come on time after time. The wiring harness arrived this week after 7 weeks only to discover Hyundai sent the wrong one after being hand made in Korea. Now they tell me they have another one coming from Alabama, amazing how that got there. On top of this problem, since we bought the car new, we have had constant steering problems with the car which cant seem to be fixed, along with the alternator pulsating and the battery going dead. After contacting Hyundai Canada several times, I keep getting the run around and they will not put me in contact with someone that has some decision making power. This car is unsafe to be on the road as it self accelerates when the engine light is on.

We leased a new 2016 Hyundai in December 2016 and had nothing but trouble with the lease from the very beginning. Our Santa Fe was leased from a dealership in Colorado. We had no trouble on a previous lease but this time the communication between the leasing company and the dealership was horrible. The salesmen on the floor were using filthy language and the finance person didnt send the paperwork and our payment up front in for almost 60 days. Hyundai leasing called us to tell us we were late on our payment when we had not received any paperwork yet to make a payment. We set up payments through our bank and about 14 months later after the finance company did an update on their software they called again to tell us we hadnt paid our payment and our bank had not accepted the payment. We had received a confirmation number on the payment. The finance company was ready to ** us. Then I had them look at the bank info on their end. IT WAS INCORRECT!!! Our account showed no change(?). Again they fixed it and apologized to us. We couldnt wait to bring the lease back this December which by the way, was in EXCELLENT condition and 7,000 miles below what the millage of 30,000 miles. The dealership tried to sell us the car but we just turned it in. They had us sign a paper (which we never got a copy of) and said that was it and we could leave. Today we got a bill telling us we still owed $433.00 to bring the car in at the end of the lease that we were still responsible for the final payment and if there was any damage to car we turned in-we would be billed for that (???) plus a late fee if they didnt get the $433.00 in 15 days. Good grief! I had thought it was OK to drop our auto insurance when we turned it in!! What if they sold the car or were allowing people to test drive it?? We called Hyundai finance and they said it was their bill and not the dealerships. Nothing was said to us when we returned the PERFECT car. This sounds like a legal scam!! This never happened with our first lease. Why this time?? Its not like we have so so credit; it is over 800! This has been so distasteful that we will never go back to Hyundai nor will we consider a lease again. We will make sure to tell everyone we know not to lease from Hyundai. By the way; we immediately paid the $433.00 and got the CONFIRMATION NUMBER however they said it would take them two weeks to get the paperwork to us showing the lease was paid in full. Additionally, they said they couldnt send an email showing the final payment and release of the lease. I will be waiting and watching our bank account because-again-I DO NOT TRUST THEM!! We are not sure if they will do as they told us or will they say the payment didnt go through and bill us a late fee??? VERY unhappy with Hyundai and Hyundai finance.

2012 Hyundai Tucson. Bought my Hyundai late in 2012. My car has 86,000 miles on it (I commute for work) and the motor is shot. No noise. No lights. No warnings at all. I was traveling and engine light came on and thirty SECONDS later I was on the side of the road. I have had to argue through all of this with the dealer and Hyundai in order for my car to be repaired. I have (thankfully) kept all maintenance records through my mechanic. Needs new motor and there are none available because Sonatas were all recalled for the engine design issue. Same issue as the design flaw in mine but Hyundai gambled with lives and warranty that the engines wouldnt go until after warrantys were up. This has been a nightmare!!! They are telling me it is going to be 8 plus weeks before my vehicle is repaired. In the meantime the dealer has given a loaner car that is NOT comparable to my vehicle what so ever and it is the Sonata you know the one that has been recalled for motor!! Are you kidding me. Husband and I are speaking to a lawyer... Can you say CLASS ACTION LAWSUIT!!!

I purchased a Hyundai Elantra Turbo back in September 2017. I have just recently been diagnosed with stage III colon cancer and have not worked for over a month and not sure when I will be getting back to work. I called the finance company for Hyundai and ask them if I could delay a few payments and add them onto the end of my lease. Their response was that there was nothing that they could do for me. I’m very disappointed! Upset! The way I feel right now if I could turn in my car and lease from another company that would have a little more compassion I would do it in a heartbeat! I will never buy another Hyundai based on this experience.

I purchased two years ago a 2011 Hyundai Sonata Limited certified used from a local Hyundai dealership in Waterloo iowa. At the time had done it to replaced another Sonata that had electrical issues. Last September I was made aware via the Internet that my car had a major recall with the motor. At the time, I thought about trading the car in, but no dealership would touch the car because had a knocking noise which lower value of the car. So fast forward today, I eventually had the engine replace.When I picked up my car the dealership they not only replaced the engine but done the recalled for the brake stopper pad. Soon after my current nightmare started. The motor sound like it was whistling sound every time I drove it. At first I thought it was because it was braking in so I didnt let it worry me. Then a few months later it stop this when the knocking sound came back. Also car didnt want to shift right and one time it would not start at all. Last straw was the check engine light came on and stay on. I had taken the car into a local repair shop who put it on the computer. This is when he informed me that three of the four valves were gone. That should not happen if a complete engine was replaced.So I contact Hyundai to informed them that my engine was gone again and they need to buy back this piece of junk. They took their sweet you known what time to respond to my request or even find another solution to my problem. They cant be trusted. I should mention, on September 27 about 400 pm CST I almost in serious car accident with this piece of junk. As I pulled into the parking lot of daughters dance studio, I had applied my brakes. Was putting the car into park, when the car suddenly speed up and jump the curb coming within inches hitting the building. I was completely in shock when it happen. So, asked if she seen me put my foot brake on the brake. She told me yes.So right away I called Hyundai about this event and got told have my car tow to a local Hyundai dealership which would had been the one who had done the original recall work. I done it as told and when I did not hear back from Hyundai or the dealership where the car was tow to, I got a big song and dance from them that it went to some regional Manager I should hear back soon. As of yesterday did not hear back from them, so I had my car tow outed the dealerships parking lot and sent to another reliable automotive repair shop to have the car inspect for engine damage and the brakes fix.I was lucky I had not been killed driving this piece of junk. I am now 10,000 dollars under water with this car, and cant even drive it. My advice to all who are thinking about buying a certified used Hyundai Sonatas or any other hyundai product that matter is dont. You will get burn and hurt. Take it from me. They make a beautiful product for great value, but being cheap is the being not worth at the end.

DO NOT LEASE FROM HYUNDAI. They have the worst customer service skills. 9+ weeks waiting for a response to get my registration renewal. It’s out since March and is nearly 1st June still nothing from them. Every day for a solid 5 weeks I called. I spoke to so many employees and managers every day. They told me a different lie every time, stay away from these guys. After reading reviews it seems they are known for stuff like this. Also I called the dealer in Norwood MA and they too did not respond to any of my calls. Finally today I received my registration and decal thanks to my insurance company. They requested a duplicate. If anyone else is having the same problem call your insurance company for help. I cannot wait until my lease is up so I never gotta deal with these guys again.

Brought my out of warranty 2011 Hyundai Tucson to my local transmission repair shop for service in mid-November (you dont go to a general surgeon if you need brain surgery). Shop states a shaft is bad and they need to order one. One is ordered from the local Hyundai dealer Mid State Hyundai in Berlin VT. Parts folks state that shaft is out of production. Production to resume on 2 December. We wait for 2 December to come. Part shows up, shaft does not fit, too big. Right part number on the box, wrong shaft. Transmission shop, Mid State and Hyundai in Korea go back and forth as to what happened.Based on the VIN, part should be correct. Pictures and drawings are sent back and forth; meanwhile, I still dont have a car. Finally determine wrong part was put in box and shipped. Now have to wait until 7 January for the right part. Neither Mid State nor Hyundai will do anything to rectify this. I have been without a car for over a month; I simply want a loaner. If Hyundai had not messed up the part, I would have had my car back on the 3rd or 4th of December. This is not customer service on the part of Hyundai or Mid State.

I leased a 2017 Hyundai Azera, and because I liked the car so much I purchased it in 2020 at the end of the lease with only 19,200 miles on it. On 9/9/20, my car would not start. I brought it to the dealership and was told the battery was fine. A week later, my car would not start and I brought it back to service. A week later and for the third week in a row, my car would not start. The car was in service for five days. 2.5 weeks later, my car would not start. It was in service for four weeks. Two days after picking the car up from service, the car would not start. It went back to service for the fifth time in four months, and was there for 45 days. Five days after picking the car up from service, the car would not start. It is now back in service for the SIXTH TIME in five months.It has been in service for almost 90 days and counting since September, with no answers in sight. I am working with Hyundai Consumer Affairs, but am not getting any answers or help - all while still paying for the car that has not even been in my possession for three months. When I have had it, I had to jump start it 100% of the time I needed to go somewhere.

2021 iconic does not support Apple phones even though they have Apple iplay icon in car. USB port does not work either. Although there is one in the car. Salespeople do not know this. Salesperson said my iPhone would work in the car. It does not. I sent an email to customer service. The form letter they sent back said they put what they feel the customer wants in the car. Really? Do you believe the customer doesn’t want to be able to use iPhones (really). And I mean any generation iPhone. I cannot use my phone GPS with Apple iplay or even my phone. Why would anyone not want to be able to use their iphone functions in a 2021 new car. No help or assistance from dealer or Hyundai. Will never buy a Hyundai again. They do not stand by their cars or even offer any type of resolution. Beware.

While driving down a busy highway, my engine went out. After having it towed to the local service department I was told it would be two weeks.. 8 weeks later my car is still not fixed and every week they tell me they dont have time to get to it. I can no longer afford a rental and I am in jeopardy of losing my job, I am to travel between three locations and can not possibly do that now. Today I received a recall on my engine, how are they just now sending me that??? I can not believe I am being treated so poorly. How is it that a company can sell you a piece of crap and then give you the run around on getting it fixed..

I have experienced one of the lowest quality customer care and service from the customer service department of Hyundai USA. I have cases open with them for the past 4 months. I am following up with the customer service department every week, and I have received a very poor unresponsive service from this department. Do not recommend this car manufacturer if you care about (and expect to receive) quality customer care and service.

My 2012 Sonata - I have 18,000 miles on my car that I bought last February. I paid $30,000 for the car and I already need 4 new tires. I would not have purchased the car had I known this. The dealership (Washington, PA) said they put junk tires on it to get the best test drive performance. This is unacceptable that I had to spend $500 9 months after spending 30 grand on the car.

We have been waiting since 12/2/11 when we purchased our car to get the Blue Link service. We call the Center on a regular basis and all we get is: Ill give you my ID number (with a different agent) and well call you. Were working on it.” No one ever calls us back. The name and the ID number of the individual is never available when we call back.

I took my car in because I have been having trouble with the transmission. I have been very stressed because I do not like to drive a car that shows it is having problems. I have problems when I put it in reverse. I jumps and jerks. Also when I get on the free way, it struggles to shift gears. I was told that I needed to drive it for one or more months until the transmission breaks more. I am very worried because I get very nervous knowing it might leave me stranded or worse if I am in a free way.

Due to rude and incompetent people that handle customer service I will never buy a Hyundai again. I like the product but dealing with the people at Hyundai Motor Finance USA is so unpleasant that I would rather buy any other car. The staff doesnt listen to a word you say, they just repeat their demands over and over until you get so frustrated you have to hang up and compose yourself. Ask for a supervisor then you wait on hold for a long period and then just get the same treatment from the supervisors. Whatever happen to customer service? These people are horrible to deal with. If you want a Hyundai DO NOT USE HMFUSA unless you want to deal with condescending, obnoxious, rude and ignorant people!

I will start with I love my car, it’s a beautiful blue, fits my family well and it is a delight to drive, when it worked, but I am saddened by how my newer vehicle had a catastrophic failure with all warnings and bells that are supposed to come in play, not work and leave my young child and I sit on the side of the road on a hot day, and then get the run around between corporate and the dealership. I am an essential worker and I must get to work and get my child to and from care daily. I am being told my car is listed as a rental car, um, we bought this car from a dealer for our family car. I work at an accounting firm, this car is not a rental. It gets my little family to and from point A to point B, so someone needs to correct this paperwork error which we have been asking for. Second, I am being told that my vehicle’s warranty doesn’t move to the second owner yet. On our purchase paperwork it states in 1 place that we have the factory warranty with the purchase and in a second place it states in very large font, WARRANTY INCLUDED, the dealer will pay 100% of the labor and 100% of the parts for the balance of the factory warranty of 10 years or 100k miles. We had the vehicle towed to the dealer per what the engineer at corporate advised my husband to do. It has been a week and we are getting the run around on if anything will be fixed and if we can even get a loaner car. We work overlapping times on the other sides of the county and cannot possibly share a vehicle. Unable to find rides every day, one of us had to miss multiple days of work dealing with this. My car is a 4 year old Hyundai Tucson that is equipped to warn you if you have low tire pressure, a door is ajar, oil is low and so on and so on. Somehow, no warning at all, and very on time oil changes, my car made an odd noise going up a hill, and then it died. The engine seized. How can something like that happen on a 4 year old car, less than 100k miles and none of its warnings throwing red flags and there wasn’t any codes either. Did I mention my husband is a mechanic. This is not normal and I don’t understand why we are getting the run around between the dealer and corporate. A loaner car should have been approved immediately along with the warranty work. I want to be able to continue enjoying my car that I’m still paying for. :(

2006 Hyundai Sonata Airbag System Failures. Very well maintained (for life of vehicle) by top notch local dealer + no accident history - reports Driver Side seat belt buckle err code, Airbag light on/airbag system not activated. Dealer attempted OC3 test-passenger seat voluntary recall issue - could not complete test-buckle error. Replaced buckle assy: same code + light. Dash opened, console removed, driver seat removed: airbag system harness inspection, reset connections - new code appears: drivers belt retractor assy. Replaced belt retractor assy. NO CODE! AND airbag system still not working/airbag light indicator on. Dealer advised this expensive problem is WELL-KNOWN to 06, 07 Sonata owners: sole viable solution=replace air bag system wiring harness. Ordered part # on harness - wrong harness delivered (connectors in wrong location on harness/dont meet up with car connectors. Ordered again, same result (dealership noted - these harnesses arrive with bag torn open (not first mechanic to order it for same problem and outcome). Local Hyundai Territory Engineer (troubleshooter for large problems) asked to visit for discussions - right part #/wrong part. Solution = Ive dealt with this 3x recently and in this area - order this part #. Guess what, new part is $750/double old part cost. New harness reaches into back seat area as well and causes double the labor costs >$1,000. $1K already invested in parts and labor - when faced with another $2K in harness parts & labor & literally they will provide no guarantee this will solve it short term let alone long term.Contacted Hyundai USA for financial assistance - denied due to out of warranty + 2nd owner/not original (how convenient for them). As mentioned, 3x 06 Sonata owners in this territory RECENTLY EXPERIENCED IDENTICAL ISSUES and after getting tough with Hyundai USA, received buy-backs of their cars.

I had bought my Grand i10 in April 2017 register and model is 2016. I had ride only 68000 kms. The engine has the problem. I called the dealer and asked whether there is the warranty. They telling the warranty is over. They telling. While I took they told me we had extended the warranty for 5 years but now they telling it has being finished.

Over 30 days my 2014 model i30 with 25.000 km EPS unit couldnt be replaced and its still in the service. I basically cant drive a car which I paid to. Moreover I wouldnt like to discuss about the security issue of this part as I was driving, the wheel went off, wouldnt even turn. Thank god that I was driving in an easy road with a low speed so I had chance to park my car within a safe zone. I even wouldnt like to imagine what would happen if this problem would occur on the highway. Hyundai Turkey is behaving premature to handle the case. In this century I am not able to understand why the required part can not be delivered within 30 days while there are people touring around the world with bicycles or on foot less than 30 days. As a result of all, I dont have any other chances but to go to legal court to claim my rights and never ever touch anything called Hyundai.

I purchased a new 2013 Hyundai Elantra Limited - Black with Black Leather Interior with a 5 year warranty or 60,000 miles. I have 10,115 miles on the car. The car is driven by one driver only and no one has ever sat in the back seat. The back bench seat on the top part right under the head rest, the stitching is coming apart and you can see the foam now. Poor quality of thread. I live in Southern California where the weather is not harsh. The outside weather stripping is flopping in the wind on the back passenger door on passenger side. I took the car into be repaired by the Irvine Hyundai dealership and they saw no problems because I have a 5 year Interior Warranty. Well to our surprise the repairs were denied. The Irvine dealership recommended I put in a claim with the headquarters - Hyundai Customer Care Center which I did. The claim came back denied because they said it was caused by an outside environment. This is unacceptable. I have a warranty. I own 3 older Hondas with all leather seats and I have never ever had any problems with thread coming apart. I tried to discuss with my claims manager further and they refuse to talk to me. They told me the claim is final and closed.

I have a 2014 Santa Fe Sport. At 27500 miles the car went in for its first turbo replacement. A month later another one. Then the engine, then another engine and turbo.... Last engine replacement they had my car for 69 days to end up charging me a portion of the rental which is supposed to be covered by warranty... They damaged my firewall, and then 2 weeks later the car is back in the shop for the same engine failures. They are refusing to fix my firewall which clearly they damaged taking the engine out of my car. Unreal... Worst car experience of my life. Oh.. and when I brought the car back, it was 5:30, they close at 6. I had to fight with them to even keep my car. Kendall Hyundai could care less about its customers. The company should be embarrassed how this location runs.

Bought a 2019 new Ioniq last month. On day 2 of owning it, after first opening the hatch, noticed banging, rattling noise from hatch going over bumps. Selling dealership would not take the car back, only advised to take it to a service center. I did that 3 times to no avail. Problem is same. Opened case with Hyundai corporate, they denied request for buyback. Furthermore, they told service dept not to spend any more on fixing this. So there I sit with a horribly noisy new car and no resolution. This is not a normal road noise. Its so annoying I dont want to drive the car. Hyundai has failed me in so many ways, I would never buy another. I now have to either live with a lemon, or take a huge loss on trading it in.

Engine fails to start: I leased my 2014 Hyundai Sonata Hybrid on Sept. 2014 and it has been in the shop 12 times in last year and half. When trying to start, all console warnings beep, the interior and exterior lights flash off and on and the brake pedal goes up and down on its own. You cannot stop it and it continues until it drains the battery. I have complied with everything the service department have told me to do from jumping it and bringing it to them, having tow truck bring it in, turning off lights, radio, and a/c before turning it off but the problem continues and the service techs can find no problem. They provided a loaner twice but am now being told as it sits in shop this time that Hyundai will not pay any more for a loaner.I opened a case in Dec and was told if problem continued to call. I called again when problem occurred but was told I needed to open a new case. So here I go again. The manager offered the dealer I purchased it from will not return my call and the first case manager will not return my call and the service tech does not know what to do with it. Im at wits end. I just want out of my lease with no fees or early termination charges and walk away from this nightmare. I have owned 3 other Hyundais and always praised Hyundais but no longer. I will not be purchasing another Hyundai and I would dissuade anyone I know from buying from this company. I am learning they do not stand behind their products.

For the price point of this vehicle I expected not to hear anything inside. But it seems as I go 40mph and above I hear air as if the window is cracked open. Hyundai says its road noise but I know the difference. Its a lot quieter in my wifes Juke than in the Palisade. I think the door is to light weight so air noise seeps through. Hopefully Hyundai will find a fix for this. Its probably the only reason so far I would not keep this vehicle.

If you happen to purchase a Hyundai that has an engine safety recall. You will not only be paying for the new engine Hyundai will be profiting from you. Hyundai has figured out how to make their customer pay for Hyundais bad engineering. They charge you 6,000 dollars for a new engine that failed from their bad engineering. The engine that cost them 900 dollars. Great customer support make money from your customer because of your fault. To make it even better they will profit from it again because the new engine has the same problem. What a wonderful company. I work for their OEM. I know how much they pay for their parts.

I bought my 2011 Sonta in September 2011. From the very beginning I should have known something was not right. The car was fine but the people, sales people and financial staff leave something to be desired. My original quote was what I agreed upon but when they processed the paper work it appeared to have escalated in monthly payments amount of $80. I have been to the Fairfax Hyundai several times since then and have never walked away feeling as if I were taken care of or received what Hyundai says it would do with customer service.The last time I went in, the service person said that he would take care of me and ended up charging me for what should have been routine service and, they did a software upgrade recall that no one told me about. They charged me $400 and then, when I questioned the charges and showed them the work, they did they said they made a mistake but would not be able to refund the money and would give me a service credit. After a few calls to them and my credit card company, they refunded the amount to my account but did absolutely nothing to compensate me for the eventual charges I racked up due to their connivance.I now check regularly to see what the latest malady with this car just to make sure I am driving a somewhat safe vehicle. To be fair, the car has been great. It worked fine until I had to take it in to Fairfax Hyundai.The last incident my car just died on the road, really bad area for traffic. I had to call the police to run their lights to keep me from getting hit. Shout of to the City of Falls Church, VA and their police department. They were great. I have roadside assistance and they sent someone from Blairs towing (Alex) and he was great too. There was only a 20-30 minute waiting period. He towed my car to the dealership.Now, my wife had been talking to the service floor manager and he informed her that when I arrived I would get a loaner car. That never happened. She had to come pick me up from the shop. I am waiting to hear from them still now. They said they would call at 8 this morning. What can I do? I have no idea what to or how to take some sort of action that would make a significant impact on the way they service cars or people.

I called Hyundai assurance re my Tuscon. I bought a two year lease. I am covered. I called 3 pm to make a case for towing later in evening. I called at 9 pm to have tow. The guy came and said he cant do it because it is parked behind a car and in front of another. He left me stranded. I called hyundia back. They told me stop complaining and hung up. This is useless totally. I waited till 7 am to call my Geico who picked up car no issue and dropped it at service. When I called them in the morning they said I have no coverage cause I live in burrows. Seriously disturbing. I like my car but the poeple and service are zeros.

This is a Lexus equivalent for half the cost. Among the best cars I have owned. I have the R-Spec which is laser fast and totally upscale. Mechanically flawless to date. Drives like a dream. Fit and finish are superb. Dealer support excellent.

Since I purchased the new Hyundai Sonata 2012, I have had problems starting the vehicle. Within the 1st week of purchase, it had to be towed because it wouldnt start. It didnt recognize the keys (keyless remote). They didnt find a problem. The second time, it didnt recognize the brake to start the car. This time, they changed a faulty brake switch. This occurred in the 1st month of purchase. Now at about 15,066 miles, they had to fix the grounding wires under the brake switch which also made it so the lights were not turning on at night and the car didnt start. My car had to get a jump from the tow truck driver. On all 3 times, I had to miss work and my son was late going to school. Having a car not start is very dangerous as a single parent, especially at night. Having the lights not work is also dangerous as I was flashed at many times on the freeway and didnt know why it wasnt working. Ladin provided me with a loaner car, which was greatly appreciated. This problem got worse and caused further concerns such as the lights not working. I have seen the same problem listed by others with this vehicle. Very dangerous for anyone. This has been a lemon since the first week of purchase in that I could not start a brand new car and the problem continued 2 other times and further corrupted the lights. I do not feel confident driving this car as each time I was assured that it would be fine, it was not fine. Thank you for your help in addressing this matter.

I am pleased to inform I am a principal. I am Bharathiraja, **. I purchased a new i10 Era on 31.12.2013 at Pudukkottai Arasu Hyundai. Within two weeks, my car battery problem. I checked in a private battery center, they certified that cell weak, so replace the battery. I informed to service center. They said battery is ok but I am not satisfied. Replace and give new battery. But they did not change, they gave old battery again. I tested again, the same problem appeared. This is not good manner to treat a customer. I feel that I would have gone for some other car company. Please take necessary steps to solve my problem.

I purchased a 2015 Hyundai Elantra on November 26th, 2014. The car was brand new when I purchased it. On December 23rd I noticed that my break lights would not turn off after having parked and removed the key. I was unable to get the light to turn off, but I had a trip scheduled to visit family during the holidays. I was forced to leave the car at my house in its present state. When I reached my destination on December 24th I called Hyundai (Lithia Springs) to tell them about the issues and to ask them how they wanted to handle this issue. The service representative told me to bring the car in on January 3rd. When I returned to Georgia I brought the car to Hyundai. While driving the vehicle I could smell a strong odor reminiscent of spoiled milk. When I arrived at the dealership they examined the car and initially told me that the issue was with the break clutch not depressing properly. After the technician replaced this part he returned to tell me that he was unable to correct the issue and that he suspected it to be an electrical issue. He requested that I leave the car with him so that it could be worked on and placed me in a loaner vehicle.I received a call today (January 6th, 2015) and was told that the issue had been isolated and that the car was not sealed properly and water had caused the electrical issues I was having. Mr. ** told me that the car would need to have the windshield removed, carpet removed, dried, and resealed. I expressed my concern with this and let him know that I wanted the car replaced immediately, to which he did not reply. I called back to speak with the manager Mr. **. He told me that Hyundai manufacturing would most likely not replace my brand new vehicle and that all he could do was try to fix the issues. I am truly unhappy and want my money back or a brand new car. I havent even driven this car 1,000 miles and not only am I without a car, but I am still being forced to pay for a car that was garbage when I bought it. Hyundai needs to give me my money back or replace my vehicle!

We have a 2009 Hyundai Sonata with the 2.4L 4 cyl engine. Engine made a knocking noise then locked up about 3 hours from home. Over time we had some minor issues with the car but were very happy with it overall. These included an oil leak covered under warranty, broken starter part, not covered, transmission not shifting properly, reprogram of transmission computer covered under warranty, and a broken door handle, not covered. The plastic starter part and door handle are known issues.When the engine locked up we were towed by AAA (wonderful folks!) 3 hours back home. I called the service department and was informed that there was a $101 fee to diagnose the problem. I dont work for free so I dont expect their mechanics to either. I indicated that the car was out of warranty by 2002 miles but asked that if they could do anything for me I would appreciate it. Service writer was polite but didnt give me a warm fuzzy feeling. A sales associate did offer to give us an appraisal of our dead car toward another Hyundai. Fat chance of that happening. When it was all said and done there was no offer of help from Hyundai other than to install a high mileage salvage engine for about 4 thousand dollars. I have taken the repair to a shop who I have done business with for years. I will never purchase a Hyundai of any kind again nor will I suggest the purchase of one.

Hyundai has been the worst over the phone customer service. Ive been with this company since 2011 and can tell you the services have declined dramatically. Whomever makes the terms and conditions for this company has failed. Please dont purchase for Hyundai to assist with getting them out of business.

The car is very durable but it makes noises on transmission changes especially when the eco boost is on. The dealership I went to was great. The salesperson was very knowledgeable on the car and the process was easy. The car was everything I was looking for with a little bit of an upgrade. Some things werent clear like how to update the nav system. The touch screen is not very responsive depending on if you are the driver or the passenger. The eco really does save on gas but it makes the change even slower when speeding up or slowing down.

Recall on Santa Fe gasket leaking oil into alternator - Received recall notice after I had already paid over $700 to repair same. Contacted Hyundai headquarters (10550 Talbert Ave., Fountain Valley, Cal. 92708) more than once. But never so much as get a reply. Sent them copies of recall and bill.

While returning from destination 50 miles from home, we stopped to take a break. My wife noticed that the rear bumper had detached from the right side of the car. I was unable to snap it back in and forced to drive back with it detached. Because of the wind caused from driving, the bumper (made of rubber) tore even more.I brought the 2017 Hyundai Elantra Limited into the Hyundai dealer in La Quinta. They examined it and took photos, Their position was that it was caused by an outside force and refused to cover it under warranty, I escalated to the Hyundai Southern Regional office. After several days, they contacted me and agreed with the dealer. This is BS because the only damage they saw on the bumper was some missing paint on the underside. I checked it out and there was no paint missing, the surface was smooth, not rough as it would be if it was scraped. The paint was missing because it was not completely painted underneath. I extremely disappointed and would never buy a Hyundai again, I think they are cheaply made. The exterior dents with even a minor bump from a parked car door.

I have a 2007 Hyundai Elantra and my air bag light has been on for about a year. I had it fixed a year ago and it came back on about three weeks later. I went to the dealer for the recall. They completed the recalls on the connector cover and ACU programming and the light is still on! The dealer recommended I replace the front passenger seatbelt buckle, which I did and the light is still on! I suggest everyone on this site take five minutes and report your issues to the government at www.nhtsa.gov or call 1-888-327-4236. This is the only way we will get a recall to have this problem fixed. Obviously, the recalls out there arent fixing the problem so please call and file a complaint.

This morning, my husband goes into the garage and notices all the lights are on on the car. Headlights dash is lit up and brake lights are on. He thinks I left the lights on and goes to flip the switch, nothing, so he starts the car, turns the car off, the electrical goes off but engine continues to run with no key in the ignition. In order to shut off the car, he has to pull the fuse for the fuel pump. He then disconnected the battery, waited for an hour reconnected battery and guess what, the electrical is all lit up again with nothing and I mean nothing in the ignition. So he once again disconnects the battery and we wait.4 hrs later, I reconnect the battery, the electrical is still all lit up but now a new issue. Something caught fire under the cup holders and melted the cup holders and guess what, I am out a car. I broke the 100k yesterday. I have 3 payments left and nothing able to do about it. After reading 900 plus comments on here and googling anything similar to this, I FOUND nothing. When I called the dealership, the first thing out of their mouths was its out of warranty, the entire electrical will need to be replaced, and 3 are you sure it was the car running and not the fan... Will never ever own another Hyundai again.

Watch out for the hidden disposition fee Hyundai Finance charges at the end of a lease if you return the car to a dealer. I leased a new 2011 Elantra and their dealer never mentioned about the disposition fee. When I returned it in June this year, a month later I got a letter from Hyundai Finance charging me $400 + $4.06 taxes. Given the car was in A1 condition (as per the lease end inspection report) and had only 21k miles on it, youd think they could waive the fee. They do waive the fee if you buy it or re-lease a new car, so why not with a low mileage, A1 condition car.After all, the disposition fee is supposed to cover the dealers expense in preparing the car for resale. What expense was there in preparation on my ex-lease car? Zero to none! Ive asked Hyundai exactly that in a written letter. To date no reply. All they want is the disposition fee. All you hear from them is its in the contract like a broken record. Its the last time I ever lease a car, especially from Hyundai. Stay away from them.

I have a 2008 Veracruz with deteriorating seats which is still covered under warranty. But they will not fix them, because the service manager at Pride claimed this is caused by normal wear and tear. The color on both front seats is wearing off. I do not feel I paid $25,000.00 for a car with color that is going to wear off the seats in 3 years. Needless to say, the car only has 43,000 miles on it. The seats are covered up to five years or 60,000 miles. I was told if the seams wear, then it will be covered. Should I have to wait till then? By then, the warranty will not be honored.

Updated on 02/25/2018: I purchased a use Hyundai Tucson at 22k miles. I owned it 1.5 years and has engine failure at 59k miles. Hyundai refused to do anything and have left me stranded making monthly payments. I have since created a Facebook group dedicated to the Hyundai Tucson Theta-II Engine Failure and have found over 200 people with the same problem and story as I do. I will never purchase another Hyundai.Original Review: Hyundai is a horrible company. I purchased my 2012 Tucson as a second owner. I had the vehicle 1.5 years before the engine failed. Because I was a second owner, Hyundai refused to help. I was 6 months out of the time warranty of 5 years or 60k miles.

Good ride, 2.0T is quick and economical. This one comes fully equipped. GPS is lousy. Seat belts are hard to buckle. Seems to be quality build. Like it but would like my AWD back. Nice vehicle. Looks good. Feels good. Needs a GPS upgrade.

I own a 2013 Hyundai Sonata. On September 29, 2021, I had my oil changes. I was a thousand miles early but the oil light had come on. I asked the service station to check why my car was lagging when driving. Ive been going to the same place for years to get my car oiled. Not a Hyundai dealership. He told me that my engine is ruined due to the engine burning oil, the tip of the oil dipstick was burnt. I left to go home and my car died. I had it towed to the closest Hyundai Dealership which is the dealership in Palatine, IL.The next day I went to the dealership and dealt with Kyle ** (Im not completely sure that is his last name). Kyle is at the front desk of the service area. Kyle told me its probably going to take a month and a half & I should rent a car and Hyundai will pay $40 a day. I rented a car from September 30- November 1. On Monday, October 7, 2021 Kyle texted me and said they are looking for Update/recall 953 ECM, & said the recall was not done so my car does not qualify for the warranty. He took less than 30 seconds to tell me my car was trash & he’s just telling me what he’s been told & that I should contact Consumer Affairs!!! It wasn’t a big deal to him!! I take very good care of my car, I have all receipts for the service I have had done on my car from the places Ive had my car worked on. Needless to say I was so upset and not happy with that answer, my car has 68,000 miles on it.I have the phone number of the salesmen I bought the car from in 2014, at McGrath City Hyundai in Chicago, IL. His name is Frank, I called him and he agreed to help me since I received really poor customer service at the Palatine dealership. Kyle was less than professional or helpful. On one of the visits I made to the Palatine dealership he was so disrespectful, as he was walking away and his back was to me he said get your car out of here or Ill charge you for storage. I did let him know I was now going to be working with Frank who was going to work on my behalf through the Gurnee Dealership.Kyle was not going to let me get things out of my car until I paid $165 in diagnostic fees. I was told I didnt owe any money. Kyle did call me back and told me I dont owe anything. I can get belongings out of my car. On October 13th Frank told me he was going to have my car towed the next day, October 15th Frank said I have to call Palatine and pay a $100 fee Palatine would not release the car to Frank at his Gurnee, IL. location. I went and signed a release and was told no charge.On October 19th Frank said they were busy at his dealership and couldnt get my car. On October 20th I texted Frank & He said hed call me in 20 minutes, I never received the call. On October 22nd I sent Frank a text telling him I didnt want to bother him but I need some answers. He replied in the text that he was on the phone with Hyundai, he would text me in 5 minutes. He was almost done, never texted me. On Monday, October 23rd I texted Frank to see what was happening. He replied in a text shortly and never called or texted. On Wednesday, October 27th I sent Frank a text asking him or telling him if he cant help me please just be honest, I am desperate for answers. He emailed me back saying they just emailed him 2 hours ago that they have a conference call at 9 the next day. He said hed have a definite answer by noon, he never called me back.Frank told me about updates being done. When they are received has to be done in a certain time frame. Even if Im not aware of the updates, I didnt get notices on all the updates. Frank then gave me a phone number to get reimbursed for the rental Customer Service Specialist 714-887-2553 I have left several messages and I am not getting a return call. He had e email him the receipts. Here it is November 8th, Im no better off than I was September 29th! Frank is now at The Gurnee dealership. I called the Gurnee dealership to find out Franks last name and the person on the phone said he was new and didnt know his last name. I do have cell phone numbers for both gentlemen. I started working with Frank on October 7th. I really thought Frank was going to help me with my car and I appreciated him saying he was going to help me but he really just wasted time and I do wish he wouldve been honest with me and told me he cant help me. I had sent Frank my drivers license, bill of sales & known updates done at a Highland Park, IL. dealership. I have copies of text messages.Consumer Affairs did call me once, I missed the call they said they would call back and they have not. I am amazed how uncaring and unprofessional this company is. I have left several messages with no response. I am so tired of Hyundai taking advantage of me. I will NEVER buy or recommend to anyone buy a Hyundai. I have never experience a situation as bad as this in my life. Hyundai is not a stand up corporation in my eyes. They are failures. TOTALLY TAKING ADVANTAGE!

I encountered a snow storm on last week while driving my 2012 Hyundai Tucson. My after a couple of hours of driving, the Tucson’s power dropped and I was unable to drive the car beyond 45km, I was only able to get it into 3rd gear to get me home (which is a feature that the vehicle has). I thought it was a transmission problem. However, while getting repaired at my dealership (Meyers Hyundai) the service manager told me that the issue was: The Tucson’s AirBox was clogged with Snow and it affected the power transfer to the engine. My bill was the following (new Air filter, Plugs, and an Injection service) totaling at $583.00, by simply driving the vehicle in the snow. I have owned many cars before in the past and never had the vehicle fail due to snow. Even the Server Manager at my dealership could not believe the vehicle responded this way in the snow. WAS THIS VEHICLE TRULY BUILT FOR CANADIAN WINTER WEATHER!!! I contacted their customer relations team who responded: If the Hyundai dealership determines that the issue is not as a result of a manufacturing defect, we regret to inform you that the repair will not find coverage under your vehicles warranty coverage. Unfortunately, we regret to inform you that we cannot assist you with these repairs.

I am having a huge issue with the quality of service that I am receiving from Hyundai’s service department in Carlsbad. I had an issue with my car on Friday 10/5 around 730 am. I had the car brought to the service department at the dealership by AAA that morning. I received a call from the AAA driver that my car was dropped off at 815. I didn’t hear anything until 2pm from Ulysses that they received my car. He had a second to look at it and maybe it had just run out of gas. I explained that it was having issues prior & when the AAA guy jumped in it did turn on before bogging out so if they could do a diagnostic to the car just to make sure everything else was fine.He asked for my consent to put $20 worth of gas in it and then let me know if it turned on before doing the diagnostic. It has now been 5 days and I have not received one text or call. I called to get an update about the gas, but Ulysses had already left for the day. When I called today I was placed on hold for 13 mins before a rude receptionist told me Ulysses was out for the next two days and won’t be getting to my car. Is this what I can now normally expect from this location? Before moving out here I would take it to the dealership in Corona and they have always given me the best service, quick and communicated great with what was going on. I now feel slight nervous and used leaving my car at a dealer that is so unresponsive and upright rude every time I’ve called.

I made an earlier complaint about this. The air bag light stays on at all times in my 2009 Hyundai Accent. I took it in for service today and it was there all day. When I checked on it, I was told the tech could not figure out what was causing the light to stay on. According to the service writer, they will have to check it one component at a time. This sounds very expensive. I cant believe this has never occurred before and I am the first Hyundai owner to have this problem. Hyundai was touted as a safety-minded company, but this car is not worth pouring money into while I still have payments.

The timing belt went out on my 2008 Hyundai Accent with just over 63,000 miles, just over the 60,000 warranty. But thats not the worst of it. The dealership where I had it towed told me that I have a cracked cylinder head also. So here I am 600 miles away with a loaner because they couldnt fix it then. That was last week!I called Hyundai, but they say it is out of warranty. I have had other vehicles with lots more miles that needed a timing belt replaced, but nothing that affected the engine like this.

On 8/8/2017 my Hyundai Elantra vehicle started clunking as a way getting on to the highway. After pulling over, I saw a huge puddle of oil that was leaking out of my vehicle. After having it towed and inspected I was told that something let loose in the engine and blew a hole right through. This was after only going through a puddle but then having all parts affect cleaned out. A week later this is what happens. I have never owned a vehicle where the engine had to be replaced so quickly. It is only a 2015 with 109,000 miles approximately. I had a previous 2010 Hyundai that surpassed that mileage. I believe that something is defective in the way they have made these engines in newer year models. Everyone should be aware of this before purchasing because I am now spending thousands of dollars after only 2 years of owning the vehicle on top of being stuck with a significant amount due on my car loan.

PLEASE read this before you go purchase a vehicle from Hyundai Vacaville. My husband and I researched the new Hyundai Veloster and decided it was something we were interested in, the only problem was that to even look at one we would have to take the drive out to Vacaville, we were greeted by Dean and took the only one on the lot for a test drive. We fell in love with it, the next step was agreeing on a price. We played the haggling game (I did my research). We came to an agreement and up next was FINANCE. Let me start by saying we have excellent credit so this next step wasnt a concern, unfortunately we sat down with the shadiest crooked finance guy (GREG **). Im aware of the stuff they try to push on you i.e. extra maintenance, Gap and paint protection, we just wanted the car. We did opt for the car paint protection because as Greg put it its only $4 a month. Move forward less than 24 hours later we spoke to Dean from the dealership and said we changed our mind about the paint protection and would like it removed from the contract, Dean informed us that Greg was not in, but hes let him know and get back to me. Fast forward to Wednesday, no return call from Dean, I called and spoke to Dean direly and asked again about removing the added OPTIONAL paint protection, he said he spoke to Greg and it was too late. HOW IS THAT POSSIBLE, I called less than 24 hours after. After many phone calls to Hyundai customer service I got nowhere. I decided to read through all my paperwork, lo and behold GREG ** not only were we stuck with the paint protection he also added GAP coverage, I specifically told him we would be paying off the car, why would I need GAP. Fortunately for me I caught it in time but the process to get it removed will not be easy. Long story short PLEASE take the extra time to go through every page of your paperwork and dont let anyone like GREG ** bully you into signing for any extras. May your next car buying experience be a happy one.

So I bought out my lease for a 2017 Hyundai Elantra Value Edition. I have reported numerous times to Hyundai’s customer care team and the Hyundai case management team, about the engine problems I have been having such as oil consumption and the intermittent stalling on roadways. The intermittent stall has almost gotten me into an accident numerous times and I almost got killed at an intersection from it stalling. I have brought my vehicle in into dealerships for inspection and servicing. Hyundai USA does nothing about it and simply brushed me off. Currently I have been out of a vehicle for over a week now since the check engine light came on and I am having problems with the ECM. My vehicle is at 104000 miles and the problems started at 70k miles. I have been in and out of mechanic shops to get it fix and it still has problems. I have requested to Hyundai underpins times that it needs a new engine and they just ignore my complaints and requests. If you are looking into purchasing a car I would never look at a Hyundai for the safety of yourself and your family. Please look elsewhere. I’m still making payments on a non working piece of junk. Please don’t be a victim. Look elsewhere.

The paint on the hood and roof bubbles and peels after 4 years. Hyundai is aware of the problem, there was a class action filed against them. They refuse to cover this repair under warranty. This is clearly a defect, not normal wear and tear. My dealer refused to help, told me to go elsewhere. I would not recommend this car to anyone.

Once you buy the car you are on your own with respect to the warranty. There is a poor association with the dealers and the company. The dealer will tell you the work is not covered or do poor work on the car and you have no options. The company will say it is a dealer issue and the dealer will tell you that the corporation has such strict guidelines on warranty work and you will not get anywhere. I complained and sent letters to executives and the president and they will send you back to customer service which will give you the usual routine about company policy. There is NO means of escalation. All you can do as a customer is use social media. This company has archaic concepts of customer service. This company has a long way to go with respect to customer service after you buy the car. Warranty work is very limited. Do not expect standard repairs after you purchase. I will never buy a Hyundai Car again!!!

Purchased a used 2015 Santa Fe because of good reviews and reliability, or so I thought; unbeknownst to me the vehicle had recall and service campaign issues after class actions alerted the public to defective engines produced for many years, known to cause dangerous engine failures and fires. A former Hyundai engineer whistleblower was awarded over $200 million for alerting about the engines in production which had massive safety concerns. Many consumers had dangerous engine failures but end up being told their necessary engine replacement is not covered due to loopholes or their lack of installing a bandaid fix; software that does not fix the engine but it merely is meant to alert the driver if engine failure is due to happen.Many consumers are told Not covered because service campaign was not performed to install software which was a bandaid fix anyway. The software does not fix the defective engine...it simply is installed to hopefully alert you if the defective engine fails. Whether it has the bandaid software installed or not...if the defective engine fails, Hyundai needs to cover the replacement engine.

Ive procured an IX35 approx. a month ago from the Hyundai branch in Umhlanga, Durban, before I took delivery, there was a number of issues with the vehicle. The salesman promised that all issues relating to damaged drivers seat, back tail light, no door clips, etc. will be attended to. We agreed in writing that they will be resolved within 3 days. This never materialized. My numerous attempts to the dealership was ignored. I am also awaiting the registration of the vehicle which is also currently not done. I am at my wits trying to explain myself to the Sales manager and the salesman. The recent recommendation from the Sales Manager in writing that I must return the vehicle. I am comfortable with this and I kept asking for the last week now, when the deposit of 90 thousand rands will be refunded and the vehicle returned. I now hear today from the Sales manager that he will attempt to resolve the issues. I am now extremely frustrated and require that this matter receives urgent attention.

Owner of a brand new 2017 Equus. This is their top of the line luxury car which they have decided to quit manufacturing. First and foremost their whole marketing campaign about picking your car up and providing a replacement of similar kind when needing serviced was an absolute fabrication. After the Iast few month dealership just said, Sorry we don’t do that now. So much for honesty and follow through to commitment.Next within the 1st year and a half I had to have the dashboard replaced as it fell apart. Then my mirror on the driver side just fell off. Then the radio would not work. Just come on and off - ended up charging me for a new one but didn’t fix the problem. Now the car is overheating and to fix the radio like they should have done to start they now want to charge me several hundred more. I could go on at length on more problems but no point. I am writing this for one reason to warn others about this unbelievably crappy car with a $70,000 price tag. If you gave me one I would give you $500 to tow it away which you would get used to doing in a short period of time anyway.

The Veracruz was sold to us with faulty alignment. Unfortunately, it wasnt found until the one tire had no thread and wires were showing. The vehicle not even a year old! We contacted the dealer immediately and were told that they would not cover anything for us because we were 400 miles over the warranty! They finally agreed to do the alignment at no cost due to us fighting very hard, but let my husband drive out of their garage with a tire showing wires and extremely unsafe! They refused to put a new tire on the vehicle no matter what, even though it was their fault of the improper alignment! A multi-billion dollar company cant fork up the cost of a tire to make sure that their customer was safe in a vehicle that they bought from them that was faulty! My family of 5 were at great risk driving this vehicle not knowing that the car was unsafe! We contacted the service department several times and corporate offices and was told that it is our problem and then was hung up on! They werent going to help. How sick! We will never buy another Hyundai again in our lifetime. They are awful to deal with any type of customer service or issues with anything. They dont care about their customers or their safety and that is unacceptable! We could have easily had a blow out at any time with a family of 5 with 3 small children!

The main issues I have with the vehicle are fairly minor, although some could potentially be a major issues. When creating a rear deck for transporting items, the rear passenger seats dont fold down perfectly flat. I ended up building my own slide-in deck to compensate for the slightly lifted rear passenger seats. The adaptive cruise control seems a bit laggy adapting, but that is probably why the manual says it cant be trusted if theres a difference in speed between vehicles over 35 mph.I also live in California where motorcycle lane splitting is legal. The problem is it can confuse the adaptive cruise control. Very frequently Ill be going 40 mph (rush hour traffic on a freeway) and a motorcyclist will blast by in between the lanes at 60+ mph. About 50% of the time the cruise control will start tracking the lane-splitting bike and suddenly accelerate, potentially causing my vehicle to smash into the vehicle ahead of it which is only going 40 mph. Fortunately, the cruise control has always been buggy enough so I typically keep it on a short leash anyway, ready to brake. But it is a potentially dangerous annoyance. Im not sure whether its just bad luck, but my Santa Fe has been broken into more in the first year of ownership than in all the other vehicles Ive had since I started driving 40+ years ago. Its probably because its new looking and its an SUV which has no lockable trunk. But here is the problem with the vehicle: In all cases when my vehicle has been broken into, Ive been less than 100 to 50 feet away and heard nothing. In the last instance, I heard glass breaking but no alarm. As far as I can tell the alarm is useless. The blinking light on the dash is just a bad joke. Im definitely looking into some aftermarket alarms now. If there had been an alarm, as it claims to have, then I would have been alerted and been able to stop the burglary. I know this to be true because I stopped a theft on my prior vehicle because its horn went off when the window was broken, and I ran right out and chased off the burglar before he was able to carry off anything.Also, although I know this a problem of all SUVs, it would be nice to have a secure, lockable cargo area. As it is, anyone breaking into the car can easily steal anything as there is no place to hide anything, except the glove compartment. Also, when I see vehicles that have been in rear-end accidents, the vehicle doing the rear-ending usually takes most of the damage, with a crumpled hood and such. When my Hyundai was rear-ended at low speed by a sedan half its size, my SUV somehow got most of the damage. The auto repair shop sent the insurance company a $5000 bill. Which it paid, but still that suggests a fairly serious bumper design issue. Even the first vehicle I owned from 1980, a Toyota Tercel, would have not sustained that much damage if it had been hit similarly in the rear. Of course it also had thick rubber bumpers, but still, this is a $45K vehicle.