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Honda Admits Solid State Batteries Are Key To Affordable EVs

While EVs have moved the game forward considerably, there are still several issues hindering the mass adoption of battery-powered vehicles. Affordability remains the biggest roadblock, but technological advances will soon make this a thing of the past.
Many automakers are looking to solid-state batteries as the way forward, and Honda is the latest to put its name behind the developing technology. In an interview with The Drive, American Honda's Dave Gardner described it as a game changer" for the brand. In fact, Gardner believes solid-state technology could push electric vehicle prices into "the neighborhood of what a nice [gas-powered] vehicle costs." Now, if you're not aware, solid-state batteries have untold benefits. Instead of liquid electrolytes, solid-state batteries use solid ceramic materials that allow for faster charging, increased travel range, and reduced fire risks. But we're still some time away from this becoming a production reality. In the meantime, Honda will invest $310 million in a pilot program.
rnNikkei Asia reports the experimental production line will produce solid-state batteries from 2024 at the company's Sakura research center. The components won't be used in vehicles right now, but the project will allow Honda to evaluate the performance and production capabilities. At present, Honda doesn't offer pure electric vehicles in the United States. While Europe and other markets get to play around with the delightful Honda e, the closest we've got is electrically-assisted models such as the Accord Hybrid. However, that's all set to change as the Japanese automaker prepares to launch a spate of electric vehicles in the coming years.
Acura's Precision EV gave us a glimpse of the brand's electric future, but Honda's battery-powered vehicles are edging closer to reality. The manufacturer has partnered with General Motors and will use the Ultium platform. Hopefully, these cost-cutting exploits and the recent solid-state battery investment will bring well-priced EVs to fruition. "We don't believe that the current lithium-ion technology is the long-term solution," added Gardiner. For now, however, we can anticipate early models to retain this type of battery - but the future is promising. As mentioned, these vehicles would debut with an MSRP similar to that of a nice ICE-powered vehicle.
With that in mind, it's entirely possible that a base model electric sedan could come in at the same price point as a mid-spec Accord; around the $30,000 mark. Of course, this is speculation, but we're looking forward to the introduction of truly affordable electric vehicles.
We should point out that Honda isn't the only automaker to be investing in solid-state batteries. Toyota, Ford, and BMW are just a few of the many brands spearheading the technology, with the former holding the bulk of global patents in the technology.
Reposted From Source: carbuzz.com

While EVs have moved the game forward considerably, there are still several issues hindering the mass adoption of battery-powered vehicles. Affordability remains the biggest roadblock, but technological advances will soon make this a thing of the past.
Many automakers are looking to solid-state batteries as the way forward, and Honda is the latest to put its name behind the developing technology. In an interview with The Drive, American Honda's Dave Gardner described it as a game changer" for the brand. In fact, Gardner believes solid-state technology could push electric vehicle prices into "the neighborhood of what a nice [gas-powered] vehicle costs." Now, if you're not aware, solid-state batteries have untold benefits. Instead of liquid electrolytes, solid-state batteries use solid ceramic materials that allow for faster charging, increased travel range, and reduced fire risks. But we're still some time away from this becoming a production reality. In the meantime, Honda will invest $310 million in a pilot program.
rnNikkei Asia reports the experimental production line will produce solid-state batteries from 2024 at the company's Sakura research center. The components won't be used in vehicles right now, but the project will allow Honda to evaluate the performance and production capabilities. At present, Honda doesn't offer pure electric vehicles in the United States. While Europe and other markets get to play around with the delightful Honda e, the closest we've got is electrically-assisted models such as the Accord Hybrid. However, that's all set to change as the Japanese automaker prepares to launch a spate of electric vehicles in the coming years.
Acura's Precision EV gave us a glimpse of the brand's electric future, but Honda's battery-powered vehicles are edging closer to reality. The manufacturer has partnered with General Motors and will use the Ultium platform. Hopefully, these cost-cutting exploits and the recent solid-state battery investment will bring well-priced EVs to fruition. "We don't believe that the current lithium-ion technology is the long-term solution," added Gardiner. For now, however, we can anticipate early models to retain this type of battery - but the future is promising. As mentioned, these vehicles would debut with an MSRP similar to that of a nice ICE-powered vehicle.
With that in mind, it's entirely possible that a base model electric sedan could come in at the same price point as a mid-spec Accord; around the $30,000 mark. Of course, this is speculation, but we're looking forward to the introduction of truly affordable electric vehicles.
We should point out that Honda isn't the only automaker to be investing in solid-state batteries. Toyota, Ford, and BMW are just a few of the many brands spearheading the technology, with the former holding the bulk of global patents in the technology.
Reposted From Source: carbuzz.com
We have 2013 Honda EL. Nice vehicle but noisy on the road from wind noise and lack of insulation in cargo area. Good fuel economy but short on power going up hills and mountains. Seats are leather and good passenger leg room in front and rear seating.
My 2008 Honda Civic has an ongoing problem with peeling and flaking paint. The recall did cover the cost of repainting the trunk, roof and hood. However Honda will not cover the cost to repaint the passenger side of the car around the windows. This paint is the worst area on the car. My dealer said it is not covered by the recall and want me to pay part of the expense. I think Honda should be responsible for making the car whole without any cost to me.
I have a Honda Accord year 2014 version. I bought it during December 2014. All this while I trust Honda quality. I am its fan. However after 1 year of using the Honda Accord, an abnormal irritating noise coming out from the back, around the door, speaker and car boot area. I had send the car to authorize service center for 3 times, however still not able to solve. The irritating noise is getting louder... Everyday early morning while driving the car, the noise spoil my mood. It is testing my patience. With this issue, I am not happy and disappointed with Honda quality. It is in fact worst than a cheap car for the fitness (noise) condition. I am still looking forward for Honda to solve the irritating noise soonest possible. Besides the irritating noise, recently I encounter the wind screen having a few crack mark at the edge. Input from the tinting service provider it is due to the paint peel off. Really unbelievable that Honda can produce this type of quality level. The price of the car paid is really not meeting my expectation on its quality. Just wonder if Honda looks into the user experience and expectation when developing its products.
I ride a Honda 1982 cb900f super sport and I love it. If I was going to purchase a new bike, it will be a Honda because they have the top of everything. Thanks Honda. It’s not hard to get a bike. Just hard to find a good bike. With Honda the door is open and all you have to do is give them a call. No worries????
My Honda Civic Car battery is getting drained out every month... Honda is not able to figure out the root cause behind it.
I had purchased a CB Unicorn Bike No. DL9SAJ3056 on 31/Oct/2011. I have faced a major problem about picking it up from the first day. I told the service center manager about my problem. He serviced my bike many times, yet there is no result. The engineer has also come for my bike, but there is also no result. Now I am dissatisfied with the bike. Lastly, I decided to file a complaint in the official site of Honda. I want to replace my engine as soon as possible, please try to solve my problem.
Honda is a great car, but it lags behind many other SUVs in the area of safety. My 2019 has some safety features but they are unpredictable and touchy. I am reluctant to use them, for example, the speed control does not pickup the car in front of you until very late, scary! It also does not have pedestrians detection in front.
My family and I have owned several Hondas. I have only had minor issues with my Honda. I have never had to put a lot of money in it to fix it. These cars just seem to last a lot of years and miles. Ive had other vehicles that didnt last as long as my Hondas. In all they are very good vehicles.
I have 2009 Honda with only 60K miles on it, suddenly loud rattle started on a cold start. After reviewing online I found the issue to be a Faulty VTC Actuator WHICH IS A KNOWN PROBLEM WITH HONDA. I am just a few months outside of my extended warranty (of course) and the repair cost me $650.00 for again a known problem with Honda cars. (This was confirmed by the Honda service manager). I have submitted a dispute to Honda two weeks ago, I did receive a return call this past Monday to call back service rep. named Jennifer, I have called & left her 3 messages to return my call and still have not heard back. One time I called someone else answered & said oh she is ready to go unavailable, Ill put you in her voice mail. Terrible customer service & their Faulty VTC Actuators should be on a recall.Updated on 11/15/2017: Finally heard back from American Honda, they naturally wont reimburse me for replacing the VTC actuator & was basically told it was a consumer concern not a Honda issue. What??? I was told I had no loyalty to Honda & since my car is 2009 I should accept the fact I was responsible for the repairs. When I kept repeating myself about the faulty VTC actuator which was a known issue, the rep just kept saying it was a consumer concern not a Honda issue. He also stated that the engineers claim the VTC actuator would not do any harm to the car if I chose not to replace it, it was just the noise that was bothering me. I thought my head was going to explode... sorry Honda, that was just sad customer service.
I have owned Hondas for about 20 years. Their build quality is not the quality of the 1980s/early 1990s. In the mid 90s, Honda went to OEM suppliers. That was the end of the high quality Hondas. If you are having issues or making a decision on buying, here are the problems that you will fix over and over: Starting issues. This is the biggest problem. These cars have a cold start issue. There is a temp sensor and main relay that just break over and over. No lights will go on the dash and no codes will come up to warn you they are bad. You have to have the spark plugs pulled to see if they are getting black residue on them.This can happen on new plugs. Why? The temp sensor adds fuel when it is cold and cuts back on fuel when hot. It works in reverse when it starts to fail (no way to detect). This will coat your engine and emission system with fuel crud that hasnt burnt. There is no way Honda doesnt know about the problem. You can search models from the 1990s to present day that have this issue. You can keep on top of it but the problem keeps returning.Paint. It will fail. It kills resale value. This has been going on since the 1990s. Detail shops will not wax the cars because the paint is so thin that a buffer will take it right off. Even hand waxing marks the paint. Headlights will cloud over. Over and over again. Door handles break. That is an expensive repair. Headliner will fall down. There is no way to re-attach it. They develop a leak in the cowl. This will rot out your floors. Oxygen sensor fails over and over. Radiator is plastic and glued together. It will fail in the 50 thousand range after the warranty is over. Then about every 50 thousand miles after that. There are several Honda Civics in the town I live in with the same make and paint color. All have the same problems with paint, headlights and door handles. The paint fails in the same spots. No recall from Honda.If you thinking of buying a used Honda for your childs first car, avoid them. These are not the cars for beginners. They will end up being towed. Contact Honda America? They do not respond. They do not care. They will care the next time I purchase a new car as it will not be a Honda. I was loyal, they think nothing of loyalty. I have people that own Hondas coming up to me to tell the problems they have had with their cars. Most of the people have pretty new Hondas. This makes me think that the build quality has gotten even worse in the last couple of years. Honda is no longer worth the extra money they charge.
Something needs to be done about Hondas defective STARTERS, Like a recall. I purchased my 2014 Certified Honda EX from you guys last year. The car was very new. Only 18,000 miles on it. I just had to have my car which has 50,000 miles on it towed! I had to rent a car till this is fixed. This is inexcusable. I bought a HONDA for their known reliability and 0 mechanical issues. This is my 5th and most expensive Honda and I barely got 1 year out of the car for a VERY expensive fix. I did not take it to a dealer because I knew they would rake me over the coals on expense. I did request my mechanic buy a HONDA starter, not some knock off brand. We shall see if this starter works.I spoke to customer service at Honda USA in Calif. and they told me they were unaware of this issue. Go online. You will see HUNDREDS of complaints regarding bad starters! I am requesting compensation on this cost either from Wild Honda or from Honda USA. You guys are selling new cars with DEFECTIVE STARTERS in them. This must stop or you will have a class action lawsuit on your hands. I am requesting a call back from Honda USA on this issue.
My wife and I were car shopping yesterday to replace her 2000 Honda Accord V6 EX model. We drove a new 4 cylinder Accord - interior and gadgets were nice but the car would surge between 5-25 mph. The salesman said he never noticed it before so we drove another one - same thing; they surge. We bought a new Nissan Altima. It was everything a new car should be.
The entire air conditioning system on my brand new 2007 Accord had to be replaced. Wolfchase Honda said that the a/c system was overcharged by someone. I have never charged the system and Wolfchase Honda is the only one that has ever serviced the vehicle. Wolfchase Honda and Honda America would not help. I took it to another Honda dealership and the repairs ran nearly $3,000. I have purchased several new Hondas in the past but my last purchase was a Ford. I am through with Honda!
Having owned seven Camrys, I chose the HR-V for its size and parking ability. With one glaring exception, the HR-V is everything and more than I expected. It rides well, is comfortable (I added good sheep-skin seat covers) and gets good mileage. Everything is accessible and well thought-out EXCEPT the horns. The horns are weak and sound like a childs toy with its tinny Beep, Beep. To replace them you must remove the front bumper/grill and bolt on new ones. Not cheap.
The Honda is very dependable with good gas mileage. Solid construction. I did a great deal of research before buying a Honda and thanks to Consumer Affairs narrowed it down to Nissan, Toyota and Honda. The design of the Honda was superior as was the handling and performance. I knew it was the right car for me at this point in time.
We have a 2013 Honda Odyssey in white. On June 1st 2019 Honda issued a service bulletin saying they would fix the defective pealing paint on “certain” VIN numbers. Luckily our car was one of those approved VIN numbers, HOWEVER.... they claim that they will ONLY repaint 2 areas on our car, the roof and the tailgate. We have other visible areas starting to flake off and peel away, especially around our windows and it’s only a matter of time before the rest of this faulty paint falls off. It’s the ENTIRE CAR that’s covered in this defective paint, repainting only a couple areas is NOT OKAY! We are extremely furious and want our car completely painted in order to fully fix our cars paint!
I am filing a complaint and will continue to until my voice is heard. I bought a 2014 Honda Accord - left over in 2015, brand new 12 miles on the car. It is now 04/2017 and the clear coat is pitting ALL OVER THE CAR. There are 7 cars behind our home. I am the only one with a Honda and the only one with this problem. The Moon Honda dealership said it was due to the environment... Two Chevys (1 white, 1 black), Chrysler 200, Lincoln, Mazda and a Nissan are also parked behind our home and none of these brands have a problem with their clear coat. This is not right and Honda has lost a customer... All that needed to be done was realize the clear coat is bad and offer to treat me as a valued customer by fixing this and re-painting.Reporting this so others with this problem will realize it is not bird poop, other environmental situations or something else the dealership states is why they will not offer up a correction and re-paint their vehicle so it does not shred and look like a car that was in a fire or washed with vinegar... Look around and guarantee you will see a peeled up Honda. Shameful.
We purchased a certified used 2012 Honda Accord Sedan in March 2014. We are now attempting to private sell, trade in the vehicle that we purchased and cant give it away. We are being offered no more than $7k for a car worth 13-14k. Come to find out we were only given half the story. The car was not involved in a minor crash prior to our purchase, it was involved in a total of 2 collisions with moderate damage and air bag deployment. Further research and appraisal recently reveals frame/structural damage throughout and nobody wants it. The deceptive business practices used by Honda of Burleson Texas are repulsive. The car is great, runs good, has no mechanical flaws etc. but we will never be able to part ways with it.
We are leasing a brand new Honda Accord - 5 months old. The paint bubbles up all over the hood and sides of car - after bubbling up, it will chip off - then it appears as stone chips as we were told by Honda managers. We waited for over 3 weeks for a response... Stone does not cause paint to bubble up and chip off. Pictures have been taken, but does not show the real thing. A visual inspection was made by one Honda district manager and owner of dealership - it was wrote off as stone chips. Its horrible - all over the front. Our 2003 Honda Accord was in better condition than our new one. The customer representative 3,000 miles away from Honda had her mind made up along with Honda reps before it was even investigated. Next step - go to a professional collision/paint representative for our own assessment - legal counseling? We dont know... but we will not give up. Its a lot of money to spend leasing a brand new car and have the paint chip off. Stones do NOT cause bubbling of paint!! We are totally done with Honda - we always swore by Honda... Now we cant wait till our lease is up!! We were told paint chips arent covered by warranty... which we understand... but this is paint chipping off and bubbling up of paint... The paint actually lifts up and then chips off... Pictures do not show the significance of the problem.
Went local and after 3 mo. they could not relate issue to area rep. Call for roadside assistance after car died. Seven thousand miles on odometer. Waited 4 min. For assistance then needed ID #. Find that in the dark. Called back. Waited 5 min. Got someone I couldn’t understand. Ask her to repeat and she hung up. She did not call back. This was your -Roadside Assistance??? I’d
I sold my 2008 Accord, brake and engine issues with no response from HONDA. Also the well known 2006 Civic with all of its problems. God this car was a disaster and I ended up on the losing of that deal... Im so angry with Honda that I sold both cars, my VTX 1200 motorcycle and my 3500psi pressure washer. Ill never purchase another HONDA product... Terrible customer service and they no longer back their products... This is one time you dont get what you pay for!
I booked an appointment with Honda for April 12th, 2016 at 10 am in order to take off four winter tires, replace them with all season tires and replace the air filter. This is a very routine service and one that can be done in less than 45 minutes. This was performed in Thunder Bay, Ontario at the Gore Motors service center. After dropping off the vehicle there was no communication between them and myself and at 6 pm I decided to call. I called 15 times between 6 pm and 8 pm (close) with no answer and absolutely no update on my vehicle. I had to work a night shift as a health care professional at the local hospital and as a result, had to take a taxi to work. This is absolutely unacceptable and frankly, embarrassing. This service was not provided because I am a woman. If this was an adult male the service would have been completed in an hour with no issue. This is horrible for our society, especially for a multinational corporation prominent in the Thunder Bay community. There was no apology provided when I reached the service center at 8:30 am and I was still required to pay the service fee. Such an ordeal was completely unnecessary and it does not take 10 hours to perform an extremely basic service, so either the employees were incompetent or did not provide the sufficient services because I am a young woman. I hope the Customer Service Department sees this complaint and takes action because there is no place for this in our society and I was stranded without a vehicle, which is unjust and unethical. I hope this never happens again and right now have absolutely no desire to ever enter another Honda Service Center with such poor customer service professionals.
My 2003 Black Honda Accord has lost clear coat on hood, roof, trunk and now some of its sides. It looks bad and its growing even bigger. Is there any recall on honda for this paint error? I read that every one is complaining about the same error on the same area of the honda. I have seen on other hondas with my own eyes with the same error on the same spots with same issue. Wow Honda has this paint job error? Couldnt believe it.
Ive never had to take it in for more than an oil or filter change. Its ten years old and not a single problem has come up. Im not a big car person. As long as my car works like its supposed to and I dont have to worry about it breaking down or costing me money, Im happy. My Honda was inexpensive to buy and, like I mentioned before, incredibly inexpensive to keep up.
Finally was able to get this horrendous situation rectified but I had to take the car to another Honda dealer to do so. Scott Honda, in West Chester PA, was able to quickly diagnose that there was a faulty bearing in the transmission and as such ended up replacing the transmission. ROBERTS HONDA had thr car for 3 weeks and did not diagnose the problem and they gave it back to me with it still making the noise loud and clear. Very good experience with Scott Honds though. Theyre team is very knowledgable, organized and customer service oriented. Only time will tell how well this car holds up but either way Scott Honda definitely has a fan in me!
Beyond dissatisfied with horrible paint quality and worse customer service from Honda USA. I am awaiting a reply from consumer affairs with regards to my wifes 2014 Honda Accord, purchased new from Jim Coleman Honda in Clarksville, Maryland. My wife purchased the vehicle, along with an extended paint protection warranty (to protect the paint finish against premature wear, rust, staining, etc.), which covers the vehicle for 7 years from the date of purchase.In the past 6 months, we have taken note that the factory paint finish has begun to shrink and peel back from the rear window glass along the surrounding body panels. We notified the dealership, and they advised that there is a known factory defect with vehicles finished in Pearl White (my wifes paint color) and dark metallic blue, where this pattern has been observed. There are countless accounts of this paint defect online. Some representative web posts are linked below; There are many more... https://www.carcomplaints.com/Honda/Accord/2014/body_paint/inferior_paint_and_clear_coat.shtml https://www.carcomplaints.com/Honda/Accord/2014/body_paint/paint_peeling.shtml https://www.autobody-review.com/blog/what-is-happening-to-my-honda-paint-problems https://www.driveaccord.net/threads/paint-peeling-away-pics-included.544831/?fbclid=IwAR0rabgCs3mFj6yijicnLY4m2v_v00HGgNbyD2Fu898TA-kGuy_QDaT3qo0https://www.youtube.com/watch?v=SE3HLhHYh0wThere is even an entire Facebook group dedicated to raising awareness and seeking remediation to this obvious manufacturers defect: https://www.facebook.com/groups/389497225179056/. The dealer advised that they believed this to be a factory defect, and not a warranty issue and reached out to Honda, USA on our behalf. We were advised that resolution was reached with Honda, USA and they agreed to pay on a 90/10 basis (90% of the repair costs would be paid by Honda; we would be responsible for 10%) and we were asked to bring the vehicle in to a Honda Certified Repair Facility (Chandlers Collision Center in Columbia, MD).We brought the vehicle in to the recommended shop, and while we were able to obtain a repair estimate, the shop adjuster began scraping at the paint (causing further damage) which left an extremely unpleasant feeling about the shop. When we asked to see samples of paint work they had completed, the adjuster showed me 2 vehicles on the lot -- each one worse than the previous in terms of color match, paint texture and body work quality. Further, we were advised that Honda would not stand behind this shops work, despite telling us that this was their shop of preference, deferring any quality issues with the repair to the repair facility policies.We advised Jim Coleman Honda of our desire to have the repair performed at another facility that we had located (also Honda Certified): Subway Auto Body in Gambrills, MD. We had the opportunity to meet with this shop manager/owner who was very understanding of the nature of the repairs needed, the process needed to repair correctly and warrantied workmanship integrity. We asked about having the repair performed at this facility instead, and were advised that Jim Coleman would look into this with Honda and get back to us.Weeks went by without any feedback despite numerous calls to both Honda and Jim Coleman, and finally I escalated the issue with Honda, USA. I received a call-back from Honda advising that we took too long to schedule the repair, and therefore they were no longer accepting responsibility. The Honda representative would not allow me to get a word in edgewise, despite pleading with them that the reason the repair was not scheduled was due to a lack of response in how to proceed on their end. They refused to listen, vulgarities were exchanged, and they refuse to address this matter. Subsequent calls into Honda, and we are seemingly black-listed from speaking with a representative.Bottom line, we have email traffic assuring us that the repair would be covered at a 90/10 split, numerous inquiries on how to proceed that went unanswered, and now we are left with a nearly $2,500 repair bill for a factory defect. The shop owner at Subway has also attempted to reach out to Honda on our behalf and they wont even return a phone call -- mind you this shop pays annual fees to remain an accredited Honda Repair facility, so this says a great deal for Honda, USA in general. Since the time when we first notified Honda of the issue, the damage has spread to the full surround of the rear glass and is continually growing larger. It is despicable that Honda refuses to accept responsibility and worse that their lack of customer service follow through has only delayed remediation.
We have purchased a Honda City Zx Exi 2006 model in January but chassis was not available anywhere. Please inform where chassis is. Its not written.
Hello, I visited Metro Honda service center on 4/8/2019 for regular services. They change oil in my car on 28,503 miles and my current miles is 30,245 so just after I drive 1742 miles my cars oil life is 60% left. Actually when my car was on 30,000 miles that time I found that my cars oil life is now just 60% left. I clearly feels that this service center done something wrong with my car because as per my research I know that Honda Civic 2016 Ex-T model have synthetic oil and that have normally life of 7500 miles. In my car already 40% oil life is finished so I will get oil change soon around at 31,500-32,000 miles (from now after 1500 to 2000 miles). Every time I go to this service center and they are only the people changing oil in my car when this time I went there that customer service representative asked me that, Why are you just coming here for oil change and and why tire rotation and other services you are not giving us to do it here. I told them because they are charging too much money and not doing proper services so then customer service representative told me that, then why do you came here for oil change, go to the another service center who ever is giving you cheaper service, and that time I didnt give him any answer but I feel that this is not the right way to talk with the Honda customer. I am using Honda car because I have trust on the company. I strongly feels they did something wrong with my cars oil that why 40% of oil life finished too much early and previously I never seen that my oil life reduce this much faster. I am using my car daily. I have another same model car that is also 2016 Honda civic Ex turbo model and same silver color but that car I bought from another dealer and in that car also I drive same mileage and still in that car I change my cars oil around at 6000+ miles every time. I have trust on Honda that why I am using two same model of cars because I am driving it everyday. So I want refund for this oil change and also I want proper service for my car. I clearly feels that Metro Honda from where I bought my car and there I am going every time for oil change they did something wrong. Also, one more thing I would like to describe here that is before around 10 months ago at this service center they found that in one of my cars back side tire due to manufacturing fault there was something wrong with the brake and that they found after 2 years and 3 months after I drive my car for 24000 miles around. This is the thing which is risky for someones life. So you can imagine how much great services they are providing to the Honda customers.I want you to know that this is not a good business practice where they didnt behave good with the Honda customer and not giving them proper service. Please take some strict action on this and I want a clear justice for my car. Please fix my cars oil life problem. I hope I will get back very soon from the Honda Company and please solve the issue in my car with the oil life. -Harsh
For the last two days I have been on the phone with Honda Customer Service trying to get a loaner vehicle until the replacement airbags involved with the recall come in. I was just told it could be a week or more before Honda made a decision to approve a loaner vehicle for my wife and I. Their advice was to have my wife ride in the back seat for a couple of months till the new airbags were available (unbelievable)!!! This is a very serious issue as the airbag could explode, even without any vehicle impact, and send metal fragments flying into the passenger compartment. Very disappointed with the lack of concern expressed by Honda and their disregard for the safety of their customers.
I brought my car to do a oil change and they did not do well because they turned the screw and it got too tight so it got a leak. I have to fix it myself and it could of cost me about $700.00 because they dont want to be responsible. This is the worst experience of my life.
I have taken Activa veh. from a Shreeji auto and on invoice copy, the dealer name is Venetian Honda. This is my third complaint on website but till yet I have not recd the complaint, neither the Veh. registration nor from dealer. This is just a pathetic service Honda gives. Due to my last mail, I had gotten a call from Honda customer care and also from Venetian Honda but still no resolution. The Honda gives just a ** service. I want the resolution as early as possible. A Shreeji auto dealer informed me that youll have given the complaint to Honda so now only Honda would give you the registration no. If I dont get the veh. no. so what Ill do of this bloody ** vehicle. Once you get my details, request you to contact me on earliest and provide me a valid mail id to complain to the higher authority of Honda or else I would have to move to consumer court.
Aside from the styling which makes the 2007 Honda Ridgeline not look like a pickup truck, it has been trouble free and reliable. The two way tailgate is very handy. Cannot get any better!
I am the original owner of a 2013 Honda Accord EX-L. This car has never had service anywhere other than Honda dealership. Even oil changes. A few weeks ago I took it to have oil change and the recall on the battery sensor. When I got into car prior to service it would not start. The dealership told me that because the battery was involved it would do that. The problem progressively got worse until actually would not start. I took back to dealership and they told me it would cost $700.00 to replace the starter. The car has around 50 K miles on it. After I googled the issue with the recall and bad starter it seems that many other Honda owners are having this problem. I called Honda and the rep said that she has heard of this happening and was surprised but her supervisor stated that it was unrelated to the recall and will do nothing about it. I will never buy another Honda again!!! Very disappointed.
This will be my 4th lease will Honda and I’ve never once had an issue until now. My air conditioning stopped working. I called Honda only to be told they can’t fix it because I am over the miles allowed (36000). After doing my research I have read there are thousands of complaints about this specific model having a faulty AC. Why hasn’t this been recalled yet? Clearly money hungry! They will lose a customer now!
We bought an HRV 22 months ago. While driving cross country to my daughters college graduation we stopped in Las Vegas to get something to drink. As we were about to get on the freeway all the lights on the dashboard lit up. Flashing were the words Check Charging System. We took it to Honda West dealership and they told us to come back tomorrow morning and they would look at the vehicle. The next day they had the vehicle for four hours and still did not know what wrong. We left the vehicle with them and rented a car and drove back home. A month later they said they had everything fixed. They found that rodents had eaten through the cabin air filter and damaged the wiring inside the vehicle.After getting home with the vehicle I took the cabin air filter out to see how I could keep the rodents out of my vehicle. The dealership put the old filter back into the vehicle. It had two holes in it that were 2-3 inches wide, full of rodent excrement and smelled like urine. I removed the plastic cover between the front hood and the front windshield. About 3 inches below the windshield on the passenger side was a 4 inch by 12 opening going through the firewall into the Ac unit. Below the opening was a 3 1/2 inch wide shelf for the rodents to sit on. I got a piece of hardware cloth with 1/4 openings and four self-tapping sheet metal screws and covered the hole to keep the rodents out.The cost of repair was about $1.50, the cost from Honda West Dealership for the rodent damage was $ 9,720.10. This is a bad design by Honda, to allow this kind of access for rodents into their vehicle. I understand this is the same design on all of their crossover vehicles. How much money has Honda Corporation made off of this design because of rodent damage?
I have owned the 2020 Honda Passport for 4 months. It has been in the shop more than I’ve had it, trouble with clunking in drivetrain when backing (not constantly). Previous pulling to the right issues, Break safety light issues, rattle in steering wheel, now stereo speakers on one side going out. Honda won’t back their product, won’t allow dealer to replace parts to try to get it resolved. I don’t trust this vehicle. So disappointed in Honda. Our last pilot lasted 193,000 miles and 13 years I loved it. I should’ve just kept it!
I own a 2009 Honda Civic. I have had multiple issues with the drivers side lock and the trunk lock. I have had it replaced once under warranty. But the drivers side lock broke again after the warranty was expired. I have had to replace my brake pads before even reaching 30,000 miles. And recently received a letter in the mail saying I can make a claim for a class action suit due faulty brake pads that were applied on the Honda Civics from 2006 to 2009. The local Honda dealership, Spreen Honda, was offering free oil changes to people for a good review on Yelp, desperate times for Honda. Such cheap accessories and parts applied by such a major corporation, thanks for exploiting the middle class.
I plan to buy out a lease and was informed by the dealer that Honda Canada requires a safety inspection and I have to pay for the inspection. My question is why the customer is responsible to pay. I think Honda Canada is the party who are suppose to make sure the vehicle is safe when selling to people. I called Honda Canada. The representative did not have a good reason except saying repeated that the dealer has advised me correctly and it is in the contract. I describe the representative acted somewhat professional, but definitely not friendly.
I recently drove down to Florida to visit my sister in my 6 month old 2016 Honda Civic. Once I reached Orlando, all of my warning lights turned on and my car stalled. I had it towed to Holler Honda on Semoran Boulevard Thursday night. It is now Saturday MORNING and I have not heard anything regarding my car or even getting a loaner. I have called Holler Honda TEN TIMES within these two days and each time Ive been placed on hold and transferred to a line where they are insistent on taking down my name and number to give me a callback. Unfortunately they never do call back. At this point I would love to leave that car that costs me $500 at the dealership since its such a freaking headache!!
My car is 8 years old and has no cosmetic or engine issues. It gets good gas mileage and is dependable. I enjoy driving my car. I like that it gets good mileage. I love that it is dependable.
I have the car for a year and I have not had one problem with it. I figured I would have a small problem living in a city with potholes. The undercarriage usually gets noisy. This is not the case with my car. I love it... I might name it BRAD.
I purchased a 2018 Honda Civic Hatchback in November of 2017. Navigation system has not worked correctly from the beginning and other electronic problems have arisen since. I gave them 8 attempts to fix it, with my car being in the shop a total of 67 days. I started the lemon law process and after the final attempt didnt work, I requested them to buy it back. They sent me a letter declining to do so because they tried to fix it in good faith. They offered me a one time $1500 cash settlement for my time and to keep me a happy customer.I refused and filed with the state for an arbitration hearing. At the hearing, they tried to say EVERYTHING I did could have caused my problems- had to replace my window from a rock and that new window might be causing an interference, using a Bluetooth headpiece separate from the car might cause an interference, having my phone in the car might be causing an interference, using music on a usb drive could have corrupted files and cause an issue. It was horrible. The arbitrator sided on my side and they were told how much they had to pay me back. They sent me a letter stating in order to repurchase it back, they needed several items of information. I faxed all the information requested over the same day. A week later, I get another letter requesting one piece of the information to be sent again like I hadnt already sent it. I overnighted the entire packet to them again.Then, I get a letter saying they are happy to comply and someone would be in touch, but when I dropped off the car, I owed THEM more than $6000 from prior debt I had. I refused and a gentleman called me to explain why, which made no sense. Then the very next day, I get another letter stating that was in fact exactly how much I owed them and I needed to contact the state if I had any further questions concerning it. The state rep said she even chuckled at that one because there was no way they were going to tell me that was correct since it wasnt what the arbitrator decided. During this time, I left a total of 4 voicemails for the Honda representative, and two emails. None of these messages were ever returned. Last week, I FINALLY received a letter stating they were going to comply with the request at the stated amount and someone would be in touch.The very next day on Friday, I was in meetings for a total of 4 hours. During that time, I missed 1 call from Hondas repurchasing vendor about scheduling a time on Monday to return the car. I called her back when I got home, and we scheduled for Monday. She verified everything I would need to bring and I asked if I would be receiving my check at this time. She stated there was no check included in my packet. I told her I did not trust honda enough to give back the car without them complying with ALL the decision. The next morning, I get a call from the same rep saying she has the check as it was overnighted to her for me. The same day, I get a nastygram in the mail from Honda stating they had tried to call me, and sent a letter and had proof that I had received it (the same letter I received that stated someone would be in touch regarding scheduling).The letter continued to state that honda had performed its due diligence in meeting the terms of compliance, but my participation was critical and they were requesting me to extend my full participation in this matter in order to complete the process. (All this because I didnt respond to 1 phone call until 4 hours later, when they have never responded to any of my contact attempts.) The car is scheduled to be picked up tomorrow and I cant get rid of it fast enough.The local dealership has been wonderful (surprisingly for a dealership) and I originally thought about getting another honda because of this reason, but my experience with the actual company has made me swear off Honda for the rest of my life. This was my first and last one and I will take EVERY opportunity to post copies of these stupid letters for others to be aware what this company is really like. I will be posting reviews anywhere possible to warn people NOT to buy a Honda for any reason! Any company that treats its customers with such disrespect is worthless.
My 2004 Honda Accord Coupe started jerking at 78,000 miles. I had someone look at it who is a mechanic for the FBI. He said there was very little transmission fluid in the car and that was unusual. Two weeks after he put in transmission fluid, I was alone in the city and my car would not go into reverse. I panicked and called this man who recommended a transmission place. The cost was $2,550 to have the work done. I am a single mom and had to rent a car for the week it took to replace the transmission. This cost an additional $200. I looked up Honda car problems and this is a common problem with my car. I called Honda and they said that my VIN was not a car that was documented as having a problem. I have since had the car repaired and it still doesnt feel quite right. The transmission company asked if I would bring the car back in three weeks, so that they can check that everything is working properly.
2006 Honda Civic Dangerous Mechanical problem: Dont be fooled like I was by Hondas reputation. Their cars have tons of problems and the case agents are merely customer service guys and gals with scripts. At 29,000 miles, a bolt got torn off from the tensioner causing a massive chain reaction of broken belts and pulleys. The extended warranty didnt cover it because a bolt shouldnt do that. The guy kept saying wear and tear, but the fact is that it was the bolt that caused the chain reaction and not the belts. Bolts are still intact in cars that were built 50 years ago. When I mentioned that, he said I could reimburse you for the bolt which is $1.50, basically mocking me. I said to him that the reason the labor cost was so high was because of that bolt that flew into the engine and the mechanics supposedly had to spend 7 hours to fetch out (Honda Dealership). The guy was passive-aggressive and very unprofessional. Do yourself a favor and do some major research before buying a Honda. They will live with the reputation of having safe and reliable cars but when it comes to a problem they got to fix, they turn against you. My next car was probably going to be another Honda, not anymore. There are far too many car companies to stand for this. Their cars are supposedly overpriced because of their quality, but that is no longer true. Do some research. Oh, yeah, this whole thing happened while I was driving at 40 miles per hour and it was a really stressful and panicky situation since it all happened out of the blue.
Ive been on Hondas since the late 60s, dirt, trail & blacktop versions. Ive had other brands (primarily cruisers), but have been disappointed and have returned home to Honda. After playing in the dirt during my youth I graduated finally to the Wings. Got my first Wing in 1984 right out of the crate. Put over 250K on her and traded her in on a shiny new SEI in 1986. Kept the SEI in pristine condition until a moving company broke her during a military move & purchased a 95 anniversary edition, which I still have today. Ive had hog riders tell me she isnt a real bike and Ive told them that they are correct - shes a Cadillac convertible on 2 wheels. Unlike an ultra glide I can be on her with my wife, all day long and at the end of a long day of 400+ miles I can still walk. Three cruisers, all with over 200K miles doing nothing more than typical scheduled maintenance or replacing small parts e.g., tires, brake pads etc. Ive known several people that have well over a half-million miles on Wings and are still going strong - figure out how many V-twins youd go through in that many miles. Ive been thinking of trading in the 95 for another new bike, but really do Not like the most recent version of the Wing. Ive been on the BMW cruiser and Ive got to admit, it really has me thinking of changing. Thirty-five years of loyalty with Wings is hard to shake, but they (Honda) seem intent on taking one of their best lines (Goldwing) and making it into another sports bike. Buy a good used one if you can find one, youll be very happy you did.
I bought a 2011 Honda Accord. They said the car does start, but it doesnt. The engine has a big hole under which means that it is broken. But they did not mention it on the sale document. When I called, they did not help me at all. I need someone to help me in this case. Thank you.
Honda had a recall on their power steering hose because these leaked. Mine actually developed a leak so bad that the fluid leaked onto the exhaust and created so much smoke that my wife thought the car was on fire (she was driving it alone). She did make it home and I let it cool down and checked the situation. All of the fluid had leaked out and after refilling it, the power steering pump made a terrible noise. We got Honda to replace the hose under the recall but they refused to replace the pump because they said that after the 36,000-mile warranty... too bad basically. They seemed to agree that the faulty hose caused the fluid to all leak out which in turn ruined the pump but refused to cover it. We were thinking of buying a new Accord until this. If they admit to making a crappy part, they should cover everything that is damaged by that part.
Honda messed up my hood; so sad... After this extended paint job done by them, within one or 2 weeks, I notice paint chipping so easily and they say they cant do nothing. Its due to highway driving... Normal?? I had this car on road a long time before and not had chips like this before... I contact Honda and yep, pretty much screwed... Now I have to buy a whole new hood and side fenders or try to fix... This was last year now... Its even in worst shape ever....
When dealing with a first rated class car, one would expect first class service from start to finish. Unfortunately with Honda, the first class service stops with the purchase of the car. Unfortunately my 2016 Honda LX would not start at an unfortunate place. Called Hondas Towing Service. Towing company showed up more than half an hour later than what Honda stated. Even got a call from them stating when tow truck should be there. Unfortunately tow truck got called much later than Honda Tow Truck Service said they called. Worst part was that tow truck driver had no idea how to tow a brand new car which should not have happened with 2016 Car of the Year. Spent over 2 hours with two truck driver trying to help him tow my own car. One would think Honda would school their subcontracted tow truck drivers how to tow. Worst part was when got to Honda dealer, they didnt know how to get car off tow driver truck. Ugh worst experience ever.
Now Im officially freaked out. I bought a 2021 new HR-V from Huntington Honda (NY) and I’m discovering this new car with all this rust. I showed it to two local mechanics who are shocked and confused as to why there is rust underneath the steering column. I also noted the rust underneath my 31-day old 2021 Honda HR-V. Is this normal? And is there missing insulation in the photo next to the steering column? Is that maybe why these models make a horrible annoying noise when driving 35 plus miles an hour? I’m talking about a piercing whistling noise whenever I crack open a window or moon roof, which according to Huntington Honda, the noise appeared in 2 other 2021 HR-Vs they test drove, and I’m supposed to live with this as if it’s normal.There’s video of this whistling issue in YouTube regarding a 2018 HR-V. In the comments for that video, you’ll see many other Honda HR-V owners complain about the same issue. Did I buy a lemon? Does Honda make bad cars or does Huntington just sell a batch of badly built Hondas. Im wondering if the 0% APR was just a ploy so they could get rid of defectively built cars. I bought this new HRV because I wanted a safe vehicle for my family. The purchase was supposed to be such a joyous thing. What a mistake! My entire family is flipping out! What the hell else is wrong w this car?Anyone experiencing this with the new Hondas or cars from Huntington Honda? Would I have had a better luck at a different Honda dealer? Should I have bought a Toyota, Nissan, or Hyundai? Im super stressed about how much I spent on this car, and no one from the dealer is calling me back, responding timely or willing to help me resolve this. BTW, heres the YouTube video of the horrible noise that these Hondas are making. **
The purpose to express how disappointed I am with the manner in which a recent concern was handled by Honda Customer Service. To give some background, I purchased a 2014 Honda Accord Coupe in June of 2017. Roughly two months after, the car began to have problems where to vehicle would not start the first time I pushed the start button. Over the next few day, the problem became progressively worse. I took to vehicle into the Heritage Honda in Towson, Maryland and reported the matter to the service manager, John ** who informed me that there was nothing he could do until the problem could be recreated. Please keep in mind that the vehicle had not reached 36K miles when I brought in for it to be checked. Fast forward to October 7, 2017 when I took the vehicle in for a recall repair and explained to the technician the same problems I shared with John. Again, I was told there was nothing they could do. I left the vehicle to have the recall repair completed and received a call from the service advisor who notified me that I needed to replace the starter. I was very shocked to hear this, as I stated before the car had JUST hit 36K miles before I brought it in for repair. She gave the cost of the repair, and I approved it.After doing some research when these symptoms with the intermittent starting began, I see that this has been an ongoing problem with Hondas since. There was even a service bulletin for this very issue for 2014 Honda Accord (V6). So my question is, if there was a problem with the starter for the same year and model of my car (minus the V6 engine) why wouldn’t your company recall vehicles that were not V6? That seems like the fair thing to do.Needless to say that I am not a very happy Honda owner at this time. I have been a very loyal Honda supporter, and would like to continue to do so. I feel Honda should do was is morally right and reimburse me for the monies I paid to replace the starter. I have been working with Allen in customer service with the hopes of amicably resolving this matter, but unfortunately he was only able to offer me a $500 Honda gift card to be used for future purchases/services at any Honda Services. This does not seem like a customer oriented resolution. This makes it a win-win for Honda. I’m still out of my $800 that I paid to replace the starter, and you get the $500 back into Honda for any services that I may need in the future. Just doesn’t seem fair.
What a joke. I leased a car from here for 3 years. 6 months before my lease was up I tried going to Honda because I needed a bigger car. They wanted to work no type of deal with me. Said wait out lease blah blah then told me my Honda loyalty could get me far? But clearly did not. I ended up going to Chevy. Worked out an amazing deal for me and I returned my Honda early and under the miles I was suppose to return it with. Of course Honda could fathom I went somewhere else and charged me a nice 375 which was explained to me, Oh that’s because you didn’t get another car with Honda... like what? I returned your car mint condition under miles and EARLY. You charge me a fee for not staying with you when you didn’t want to work anything out with me when I tried? A joke! Can’t stand this company and I tell all my family and friend to stay clear of Honda.
This is a 2008 Honda CR-V with current miles of 39,271 which was delivered June 26, 2008 from White Plains Honda Westchester New York.It is with great concern that I am forced to express my disgust in realizing that the right front strut of the vehicle mentioned above has ceased to be functional, not withstanding that fact that this occurred right after the time of the warranty expiration and with the vehicle only achieving the miles stated above.I am hereby requesting that special consideration be given to the replacement of the defective strut as an act of good faith, bearing in mind that the vehicle has never been in an accident and is only driven from home to office, to the supermarket and occasionally to transport a family member to and from the airport. In addition, all the service schedules has been adhered to at the New Rochelle Honda Dealership that is closer to my home. I am happy with the performance of the vehicle otherwise, except at approximately 3,000 miles the entire steering assembly had to be replaced due to excessive power steering under steer (very stiff). The matter with the right front strut is unresolved and await your prompt and positive response in this important matter.Please allow me to quote an excerpt from one of your honda advertisement on the airways, After all this vehicle is a Honda
Purchased a 2018 MDX Acura from Radley Motors, Baileys Crossroads, VA. Water leaked into the new vehicle for an unspecified time from the passenger seat window when it rained. Misaligned door from manufacturer. Honda & dealer being sued. You cannot repair water that has been entering a vehicle for an unspecified amount of time. Will impact the electrical system. Honda & the dealer are fighting this claim and has not been responsive. The vehicle is at the dealership & car payments are being made. Honda admitted the misaligned door. Dealer delivered a new car to purchasers that leaked.
I dropped my Honda off for warranty repair work on August 22, 2019. The warranty company approved the work to be done on the same day. I called the service advisor Georgiann. She did not answer. I called to speak to a supervisor to see when will my car be ready. No answer. No callback. I called today, August 26, 2019 and Georgiann advised me that my car would be ready for pick up August 27, 2019. I did not receive a call. I called and was on hold with Melissa for 30 minutes. I drove up to the dealer and asked, Where is my car? and nobody knew where it was. It took 20 minutes for them to find it. Deante ** was very rude and uncaring, Scott ** the Manager did not move out of his seat to help. They both were uncaring and did not try to rectify the problem. My car was there for 5 days, they never ordered the parts and the manager, supervisor or advisor did not contact me to tell me what the status was. I have been buying cars from Motor Cars Honda for over 16 years and we have been getting our car service there for over 20 years and never have we received such poor service, uncaring and could care less about customer loyalty. Sincerely, A unhappy customer.
My name is Jose **. 2 weeks ago I took my Honda Civic to the Honda dealership to fix my 2 recalls On my airbags. Also had my AC fixed because it was not turning on, they told me it was gonna cost me a little over $500 To get it fixed. I said go ahead fix it, same day I called the dealership that car was overheating and shutting off after they did work on it, they completely denied it that they only touched the AC but I have proof from other repair shops there was nothing wrong with my car, I took my car for one thing, I don’t know what they did, it damaged another thing, now they say is a bad battery, a bad alternator and a bad AC compressor, but that’s not what they told me at first when I took my car to have my AC fixed, what can I do?
The top coat on the roof of my 2007 Honda Civic is peeling. It started last year and is continually getting worse. We tried to repair it with rubbing compound and wax but it did not work.
Honda Fit - Mileage not near what is advertised, controls not easy to use and front seat not comfortable. When push unlock on remote only drivers door opens, have to press again to open other doors and hatch, gas pedal in awkward position and ride not very comfortable.
Car is perfect for people who cannot afford large car repair bills. Even after 11 years of owning this car it still looks good! It was purchased in May 2010 and although I am ready for a new car, it is because I want change nothing else.
Purchased a new Honda HRV. Vehicle continuously would not start for no reason leading me stranded. Vehicle had to be towed to the dealership multiple times and all they could tell me was it had to happen with them. Battery was never the issue. Honda replaced the battery and still same issue over and over again. Had to trade the car with less than 32,000 miles on it as I could not get the issue resolved and car was nothing but a nightmare with this issue.
Been to work shop not less than 6 times! Explain noises and verified with Honda Tech team, recorded with Honda best technical teams! Slow speed evidently hearing noises under engine compartment! Surely not the honda cars that I know for more than 25 years! Getting louder and louder, mileage now only 9000KM! Honda Service department called and saying final conclusion: Noise is normal in all HRV. Promised to write but did not on what was the findings! Are they afraid that that will affect their impressive sales? Did they tell all potential customers that Honda no more producing the Honda cars That I used to drive without these annoying and characteristics noise or knocking sound when in slow speed that is very obvious in traffic jam?Well maybe you make sure you drive faster to avoid that, but faster speed also has air rushing in. Well pump up the volume of your music then you can enjoy. (Overcoming the issues YOURSELF LAH!) But make sure the surrounding doesnt have foul smells otherwise you will only enjoy **! Not only the above issues not able to solve simple issues like doors become very hard to close or open also not capable to solve permanently and professionally! Feels like Honda today is no more Honda 20 years ago! What had happened?
I love Honda. I been riding on them since I was a teenager. Im a lot older now and have rode different models. All are great. I have a lot of friends that ride Harleys and I love them too but My hondas are reliable. I ride mine alongside my Harley riders and go on toy runs, poker runs etc and Yes Im cruising along on my golden wing. Love it. Comfort and never ever has it left me on the side of the road or never broke down. My harley rider buddies cant steal that? Lol. Just Saying!
I was a Honda owner for over 20 years and always liked Honda. Generally they are good cars, but if you do have an issue, the customer service is the absolute worst. I have proof of trying to call customer service many times with no return call. It’s impossible to get a number for someone “higher up”. So I tried emailing and again can prove that not one person would respond to my emails. My email got the automatic response that someone would be in touch within 48 business hours, but I never heard back from anyone from Honda, despite trying to call and email every 2 months. I finally gave up, bought a Mazda, and never looked back.
Upon leaving the house a couple months ago, loading the kids in the car then, bam, the back passenger door falls, breaking the cable and damaging the fender in the process. Calls to Honda make it apparent they do not plan to do anything for a design flaw causing a safety concern for my kids who ride right next to this door. The repair from them is in excess of $1500! Then we are loading up today and bam, second back slider cable breaks! Now this door has our 6 month old baby right next to it! This is our only family vehicle, and to put icing on the cake, the sole provider for the family is off work for a back injury! Honda refuses to pony up and assist with issues despite calls asking why our 4 year old car is falling apart, their answers, normal wear and tear is not covered and we will have to foot the bill entirely on our own! Honda quality is nothing what it used to be and their customer service and support is laughable. Before these issues we were ecstatic to share our new car and tell everybody how great it was, now I would not recommend this car to my worst enemy!
My previous Honda 2001 went through to 107,000 miles with only a loose transmission fluid hose. Amazing! This is not the case with my 2007 EX-L V6. The car was in four (4) repairs while on warranty! It had bad leather finish sticking out, rattle in rear door due to bad hinge, bad front brakes pulsating, complete failure of the whole AC system (the car was in repair almost two weeks for that one alone). Disgusting quality! Now, I did notice when the car was nearing the warranty end, I heard front cooling fans running long after the car shutdown. I got concerned and disconnected the fan wire and connected again, and the problem went away. A few weeks ago, my battery died. I put a new battery. I just noticed that my fan keeps running again for hours when the car is off. Turns out, there is something going on with relays. I am looking forward to dump this lemon as soon as I have enough money. I am not going back to Honda and I am educating everyone how bad Honda quality has become.
My 2018 Honda HR-V does what its designed to do: an economical, thrifty automobile. Ive had no problems after 4 months, although I do miss my previous 2007 Accords styling and performance.
Its awesome. Good on gas, right size for driving back and forth to work or anywhere else you want to go, the price was good and I dont have to make payments on the vehicle. I like the color and my family liked the vehicle.
It has large front doors making it very easy for older or people with disabilities to enter easily. Very comfortable seats. Comfortable driving positions. Mirrors give good vision of vehicles on either side. Reversing camera is a god send. This car has 6 airbags for security. Great disc brakes. It feels a very safe car to drive. We had great service from Honda staff.
This is my 3rd Honda minivan and will be my last, since Honda doesnt want to stand behind their paint job on my van that is peeling in multiple areas. I was told by general manager at a Honda dealership to file a claim on it. I called, filed a claim. They gave me a case number. Had me take it to local Honda dealer to have it inspected. The case manager from Honda called me after about 2 weeks and told me the cost to repaint my whole van is $2,319.42 and I would have to pay $1700 of it since Im out of warranty he said. I told him I wasnt out of warranty. When I called the man told me I was still under warranty. This case manager wanted to argue with me saying what I was told was wrong.I just read an article on Consumer Reports that Honda extended their paint warranty to 7 years and unlimited mileage. My van was bought new 2014 and its only 4 years old with 95k miles. I even have a body shop who fixed my tailgate under the care plan I bought additionally but they said when they went to fix the tailgate from the peeling paint it was so bad the paint came off in strips and that paint didnt adhere to the primer if any primer was even put on it. But the van is also peeling now in additional areas and Honda thinks I should have to pay $1700.I told the caseworker if Honda had did the paint job the right way the first time I wouldnt be having this problem, I said I would be willing to split the cost to paint the whole van but will not pay most of it. This was last week. The case manager said he would relay my response and I havent heard back from them. I have had a total of 5 minivans: 3 Hondas, 1 Nissan Quest and 1 Chrysler Town and Country and this 2014 Honda van is the only one I have ever had paint peeling off of it.
I traded in my Dodge Challenger for a brave new 2019 Honda Civic sport due to commuting. Don’t waste your money, the car is made of plastic, you lean on it or even knock something lightly against it you will have a dent. For a $26,000 car. The sensor system is piece of **! Lights come on for no reason, I take it to Honda and they want to charge hundreds of dollars to fix problems that I did not cause as I keep the maintenance and upkeep on the car up. The tires are **! I’ve had my car for 3 months and have had 3 issues with my tires. I’ve never had issues with cars until this nightmare. Don’t purchase a 2019 Honda!
My tire was flat. I called Honda Roadside Assistance at 8:44 pm. They said they text me when arrived in one hour and half. Then I received a text at 9:06 that service come at 10:02. I was waiting in a restaurant on front and they never text me. I called again at 10:30 and never sent assistance. Called again at 11 and they sent assistance to be here at 12:52 am... and Im still waiting... Worse experience and they provide the service through AAA.
I have a 2001 Honda Accord with 65,000 miles. The first transmission was replaced at 27,500 miles, and was under warranty. Now, my second transmission needs to be replaced at 37,500 miles, and is not covered by the warranty. I have contacted the regional representative, who only saw it was a 2001, and refused to assist in any way. I then contacted their customer service department who filed a claim for me, but a day later called, and gave me the same response. There will be no goodwill gesture on the part of Honda. I have since written a letter to the president of North American Honda, but have not received a response back. I have since had the transmission replaced on the 2001 Honda by a transmission company, for approximately $1,600 plus tax. I still feel that as a goodwill gesture, Honda should be more flexible in a situation, where both transmissions did not have very much miles.
I have a Honda CRV 2012, since July 2012. Currently 66,000 miles. Since last summer Im complaining about a vibration. After I pay the evaluation fee, the diagnostic was I have to replace brakes. I did, and the problem persisted even worst right now. I took the car to an independent mechanic and the diagnostic was the transmission is broken. To add insult to injury I had Honda put a remote start on my car and I cant even use it because it kills my battery.
I purchased a 2013 Honda Accord Sport from Port Charlotte Honda Volkswagen and took delivery on October 1, 2012. While I am very pleased with the vehicle in general, an issue has arisen that is now making me have doubts about the quality of your vehicles. About a month after having the car, while driving on the highway, I noticed that there was excessive wind noise in the cabin and that the issue was originating from the front windows when at speeds of 70 mph and over. Due to my hectic work schedule, I was not able to schedule an appointment for service immediately but did so eventually and had an appointment for an oil change and the wind noise issue addressed at the Port Charlotte Honda Volkswagen dealership service department. My service advisor was not aware of the issue prior to me dropping the car off because of how new the car is. Prior to making my appointment, I had researched the issue on various Honda forums and found that several other 2013 Honda Accord owners were experiencing the same issue. After much research, I found that Honda had issued the following: TSB A13-010 - Wind Noise at the Drivers or Front Passengers Window: 2013 Accord 4-Door L4 From VIN 1HGCR2, DA000001 through 1HGCR2, DA035705; 2013 Accord 4-Door V6 From VIN 1HGCR3F, DA000001 through 1HGCR3F, DA007274.My service advisor was able to locate the TSB and I was excited to hear that the issue would be resolved. However, after picking the car up later that day, I found that the problem was still there. I immediately called my service advisor, who was absolutely great, and informed him that the issue was still there. He requested that I bring the car back in to have the shop foreman have another look at it. I did as requested and the shop foreman and I took a drive together and he acknowledged that the problem was still there. We also test drove a new one off the lot for comparison and found that it too had wind noise in the front of the cabin, just not as severe as mine. He informed me that he did as the TSB directed and that he does not know what else he can do at this point. He was very understanding and very apologetic and I appreciated that.At that point, I became very discouraged but still hopeful that a new fix would be issued. However, there has been none to date and I feel at times that the noise is increasing. It has gotten to the point that when I am on the highway, I am not able to use my Bluetooth feature because folks on the other end complain of not being able to hear me. I am embarrassed to take people in my car because of the noise. I normally have to turn the radio volume up just to drown out the sound when my frustration sets in. This is my third Honda Accord but first brand new one. Prior to purchasing this particular car, I had owned two brand new BMWs and never had to deal with this sort of quality issue. Now, Im not comparing the two cars because pricing makes the two makes completely different. However, I feel that brand new cars should have quiet cabins and that is a selling point that Honda uses to encourage and promote sales. Incidentally, due to certain finance issues, I had to finance an additional $4k on top of MSRP due to banking charges, which makes this matter even more frustrating because I am paying much more for the car overall.I requested that Honda open a case and extend itself as much as possible to assist me in addressing this issue in any way that is fair. I also feel that I should be compensated for what Ive had to endure for these past 6 months. I pay $617.78 a month for the note on the car and have done so for the past 5 months which equals $3,088.90. While Im not expecting Honda to reimburse me that amount, I feel that out of fairness, Honda should extend itself to have the issue addressed correctly and reimburse me some of that because the product was not issued as advertised and at this point, I am stuck with the car since a trade in of this vehicle for something else would yield such negative equity that I would be too far in the hole.On 03/12/2013, I finally got a call back from Honda Motor Co. and according to the case manager, after speaking to the dealership regarding the 2013 Honda Accord, the wind noise is a characteristic of the vehicle. I requested that they provide that to me in writing, so that I can further pursue the issue and they refused to put that in writing. It appears to me that they are trying to not acknowledge the issue because that would affect sales if more people knew about the issue prior to purchase.
I replaced a Lincoln that I was constantly having to fix and it was very expensive do so. I tried out several different models of cars and chose the Honda Accord. Ive had it for a year and Im very pleased with everything about it. It drives and handles well. It provides me with a reliable ride. The ride is smooth and its comfortable for both the driver and passengers during trip. I decided on the color black. I like the sport option, I like the look of the dual exhaust and the spoiler on the trunk. It also has great mileage, the trunk is very roomy, and has power that I was accustomed to. On the other hand, the leather seats would be nice and I miss having heated seats, rain guards on the windows too. I plan on purchasing them. A 6 disc changer is something I miss about my other car as well.
They started using a new AC system that is faulty and costs $500 just for a recharge and of course no one on the planet has the machine to work on it but the dealership. The car is great otherwise. Honda really let me down by simply creating a problem to make more money for service after the sale.
I have been a loyal repeat customer of Honda for 26 years and have purchased three new Honda Accords in that time. My first purchase was a 1991 Honda Accord in which I put over 100,000 miles on it before gifting it to my sister who put an additional 100,000 miles on it. I was so pleased with my Honda, that I purchased a new 2005 Honda Accord which I gave to my son for his graduation. I purchased the third Honda Accord in 2008 which I gave to my daughter in 2013. All services for all vehicles were performed through Conicelli Honda, previously known as Sport Honda. I never had an issue with them or Honda until this week. I reside in Pennsylvania and my daughter moved to Chicago after graduating from college at Northwestern University. She continued maintenance services with Castle Honda and Grossinger Honda while living in Chicago per my recommendation to always have it serviced through Honda.My daughter was leaving work and the car made a rattle noise and then stalled and locked up when she approached a stop sign. She called me in a panic and after explaining to me what happened I advised her not to drive it and recommended that she have it towed to the dealership. She said that there was no engine indicator light on and neither was the oil lamp so she had no warning that there was an issue other than the car stalling on her and locking up. I advised her to get a hotel room since it was already midnight by the time the tow truck driver arrived. The next day the technician at Grossing Honda advised that the engine needed to be overhauled for approximately $3,700.00 or replace the engine for $13,000.00. I thought the technician was highly mistaken since there was only approximately 50,000 miles currently on the car. I asked what caused the problem and he said there was nothing that my daughter did to cause it but just something that happens when the pistons shift. This explanation did not appear to be normal to me since I have never had any issues such as this before with my other Honda vehicles. Therefore, I decided to do some research and found that American Honda had prior knowledge of a defect and related conditions regarding the engine on the 2008 to 2011 Honda Accord Coupes and Sedans in addition to the 2010 to 2011 CRV SUVs using an excess of oil consumption that lead to carbon deposits on the piston rings, which eventually reduced the rings effectiveness allowing the oil to seep past. This explained why the technician said there was nothing that my daughter did to cause it nor would she had any indication that there was an issue since she always took it to have the oil changed every 3,000 miles.Unfortunately, being a loyal customer of Honda for 26 years didnt seem to matter because the dealership nor Honda advised that an extended warranty was issued on these engines to 8 years or 125,000 miles from the original purchase date whichever came first. I purchased this vehicle on June 18, 2008 so the warranty expired a year ago on June 18, 2016. I telephoned American Honda (800) 999-1009 ext. 7 and was assigned a Case No. ** due to my dissatisfaction concerning these repairs and explained that the engine overhaul could have been prevented had Honda conducted an oil consumption test when the vehicle was in for service previously due to the engine light coming on/off. The technician provided me with the diagnostic trouble codes: P0300 and P0339 and informed me that the history on the vehicle did show that it had a history of oil consumption which was never conveyed to my daughter.Unfortunately, in conveying this to the case manager at American Honda; he was not only reluctant but refused to be understanding or sympathetic and stated that nothing could be done since the warranty expired and that he couldnt offer any resolution to remedy the problem, even knowing that I have been a loyal customer for years. He only asked what I expected him to do about it and ultimately, I was fully taken aback and expected any type of acknowledgement that Honda is at fault for allowing this to happen when they knew of the defect and could have prevented the problem sooner and should have at least offered to lower the labor rate of $148 or offered to reduce the bill since I was being penalized for the low mileage on the vehicle over the years. If there had been more miles on the vehicle sooner, the extended warranty would have covered the cost of the repairs and prevented this from happening. Now, I do not feel that I can trust the dealerships or Honda and plan to get rid of the vehicle and will never buy another Honda. As a business owner who recognizes the fundamental importance and value of great customer service was surprised that Honda does not share the same values or philosophy. So in the future, I will refrain from recommending anyone to buy a Honda as I have done so frequently over the years and will pursue being an advocate for consumer protection and awareness by educating everyone on this experience and suggest the importance of them conducting their own research on consumer reports to assure they are diligent in finding any potential issues. The cost of the repairs is not as shocking as the disregard for customer service and customer loyalty. Hopefully, Honda will recognize that each customer and experience is an important one whether good or bad. Being a business owner has allowed me to realize that all experiences may not be perfect but the best way to handle a situation when something goes wrong is to make it right because the rewards of doing so exceeds the negative impact when choose to do nothing.
Please make sure you like the customers service from the Corporate Office. Let me give you the real tea on Honda Corporate. This place dont give a hoot nanny about customer service nor your car. I want everyone know that Ive had some great cars and however when I purchased my Acura 2014 RLX used still under Honda warranty at 47,000 and 27,000 miles. Nothing but trouble, and bigger trouble. Ive been working with the NCDS after I called the Honda Corp 3 times and couldnt get anywhere. I mean I was told I was assign a case manager by the name of Bryan and this guy call me 1 time when I called him 10 times. I also ask to speak with a manager and never got a call from, so I ask who was the district manager and I was told that was Michael and he would call me on a Monday from my call to them on Thursday and I never received his call. What a joke and at this point I give Honda customers service a Big F and the rating of the car a D-... I think they just show up to get a check and not to help people. So NCDS is helping me thank GOD only to now get a letter from Honda Corp stating that the noise is a normal sound from the car and after a Massive email went out that states they are aware that the RLX has a compressor issue that brings loud noises and its not normal. And today I received a letter from Leticia saying thats its a normal sound. What a great lie. And put the blame on Automax of ATLANTA where I purchased the car. Whatever its still under warranty.Please do your research and leave Honda alone. Some of the Honda cars may look great and some may get you to point A to point B however it a poor choice of a car... Real talk... When I purchase my car I had to go out of NC to find the RLX with the Advance package and the Kell Sound system and the nearest one what I was looking for was in Georgia outside of Atlanta. And it was called Automax of Atlanta...I purchased the car and had it delivered to my home in Charlotte and was so happy. Thats until 1 week after having the car it wouldnt start for several days. I TOOK IT TO THE ONLY ACURA DEALERSHIP WE HAVE AND THATS HENDRICK ACURA. They replace the battery under warranty and got it back and had it for 3 days and still wouldnt start some days. Took it back, they put a new starter in it under warranty and explained to them I still had some concerns and it was My AC AND HEAT noise along with loud noises from the rear end of the car. I took my car into service at least 6 times in 2 months. And the 1st time they didnt hear anything and the 3rd time they heard the noise in the ac compressor and replace the ac coolant line and told me that coolant was leaking and flowing out... Still dont hear the rear end car noise though.Got the car back and the noise was still there but not as loud. Took the car back and finally was told they can not fix it and Honda is working on it. I even have it on paper saying theres no fix and I received this letter. I hope that NCDS makes them repurchase all RLX and all Honda with compressor issue or whoever can authorize it. This just shows you arent nothing to these Honda makers.
Honda SCAM. I received authorization (case # **) to rent a vehicle due to driver side airbag recall on my 2007 Honda Ridgeline. Honda would pay up to $35 per day for the rental. I was told by Honda that all I needed to receive reimbursement was a copy of the contract and a paid receipt. I furnished the necessary paperwork but Honda refused to pay. The Honda handler “Gary” stated the receipt was might have been for some item other than for the vehicle rental. I asked to speak with his manager and he said that ain’t going to happen!! I had the manager of the company that rented the vehicle, NeSmith Chevy Buick & GMS in Jesup, GA fax more proof of the rental contract and receipt but Honda still refuses to pay. It appears to me that after multiple attempts to get reimbursement that Honda is indeed not going to reimburse me for the vehicle rental for a total of $378.00 including tax. I assume that it is Honda policy to scam as many people as it can to help with the airbag expense.
I bought a beautiful 2008 Honda Accord in May 2008. Brand new. 7 miles on the odometer. I also purchased the 100,000 mile bumper to bumper extended warranty. My car now registers 91,000 miles. I bought the car in Los Gatos, CA. at the dealership. I lived in Los Gatos, CA. A few months afterwards the dealership closed and now I am expected to drive all the way over to Fremont, CA. I chose Stevens Creek Honda in San Jose, CA.Every oil change, new tires, maintenance was done there. And a year ago I moved to Ventura, CA.Now I have to choose a new dealership to change the oil, etc. so I chose DCH Honda of Oxnard, CA. From the start I have had issues with them. I am in the process of another Oil Consumption test. I found out that that, and the brakes, are the number 1 complaint on the 2008 Accord. At 43,000 miles Stevens Creek Honda installed the oil consumption software. My car is using oil. The life of the oil has nothing to do with the amount of oil that is in the car. My Life oil usage stated I had 90% but the oil dip stick doesnt even register the oil. I had only put 850 miles on the car. This nonsense has been going on for over a year. I wear a dress, I am not at liberty to constantly check the oil.Plus, I have owned three other Hondas and NEVER had this problem with a car or a dealership. I called to have the oil changed at 40% oil life and they told me not to change the oil because Honda doesnt recommend it! Oh Please! If I want to change the oil, let me! Three times I have been to the dealership to complain. The repair manager, **, tells me my car is fine. They have been putting a lighter weight oil in the car, the oil cap clearly states a specific weight oil. What is that about? I am no genius but the obvious is there. The lighter weight oil is leaking through the piston o-rings. I need an ring job. I was told by my service advisor that they had an abundance of the lighter oil and that is why they are using it. They are telling me that they are adjusting the valves and putting in the recommended oil, and the car should be fine. The car is at 91,000 miles. If I need a ring job later, after my warranty has expired, I will be out thousands of dollars!
I had purchased 2011 Honda Accord EX-L V6 (non-navigation) at Norm Reeves Honda in Cerritos, CA. So far, I had problems ever since the purchase. A tire blew out a week after purchase (paid 200 for tire from dealer, 165 at Costco). A Variable Cylinder Management problem locked up the car this month on August 9th, 2011. And the A/C system leaked and no longer worked on August 27th, 2011. The car has only 27,000 miles on it. And the car is within warranty. A brake pad in the front right caliper was also cracked and replaced by another dealer.I am thoroughly disappointed with the workmanship of this 2011 vehicle or 8th generation series Accord. My past Honda Accord 2005 was purchased new, an EX-L V6 (non-navigation). It worked without problems or mechanical difficulties, with the exception after 135,000 miles for a software update for a fast idle relearn on the ECU. That car was sold with 212,000 miles without these problems as compared to the 2011 Honda Accord. The only difficulty observed was with the mechanical workmanship of a different dealership from Norm Reeves, where a replaced engine, mount from wear and tear, was not tightened down properly.
On October 10, 2017 I had my vehicle in for service with what seemed to be a miss-firing engine. My Service Advisor was Eric **. Mr. ** told me that sediment had accumulated in the bottom of the fuel tank and that they had cleaned it out. After this I began having trouble filling the tank with gas because the pump handle kept disengaging. The car was also running poorly and finally about two weeks later I could not accelerate above 25 miles per hour. At this point I took the car to another car repair shop close to my place of employment (A & M Auto Shop in Jersey City). The owner called and asked me to come down to the shop to see what he had discovered. He had begun to flush out the fuel line and found part of a rag lodged in the pipe. He dropped the fuel tank in order to remove the rest of the fabric and then also found the fingers of a plastic glove sitting inside the small enclosure to the fuel pump. Inside of the gas tank was a wipe rag which had shed particles throughout the inside of the tank. After A & M removed the rag and glove, the car ran well for a while but the mechanic told me that he couldnt tell how much damage had been done to the fuel pump as a result of all the particles (from the rag) that had been sucked into the pump. We do not use this car extensively but planned to take it on a trip to Williamsburg, Virginia in April, 2018. While driving through Washington DC, we noticed a burning smell and the car would not accelerate above 20 miles per hour. We pulled into a Firestone Auto Care Center in Springfield, VA on Saturday afternoon around 4:40 pm. Since the store was closed on Sunday, they could not service the car until Monday morning and we had to pay for two nights in a hotel.On Monday, the Firestone mechanic suggested replacing the catalytic converter. He did so but the problem remained the same. Firestone did not charge for the service since the problem was not fixed. They suggested that we take the car to a nearby Honda dealer. We had the car towed to the Honda dealer who could not service the car until the next day. At this point we had to pay for another nights stay in a hotel. The next day, the dealer informed us that the fuel pump had failed and must be replaced. On our way home from Virginia, the car again began running rough. I have not driven the car since then. I believe that these problems can all be traced to the particles from the rag which corrupted the fuel system. At this point, the car still does not run properly. Since the rag and glove originated in your shop, I am asking that you restore my car to good working order at no additional charge and reimburse me for my expenses thus far -- $2158 (A&M - $475, three nights in the Wingate Hotel - $719, and Virginia Honda - $964). I have the rag and glove that was found in the fuel pump tank as well as video of these items being removed by the A & M mechanic who is willing to attest to what he found. Please contact me on ** so we can resolve this matter. I look forward to hearing from you.
I have a new 2012 Honda Jazz Hybrid in my ownership. Overall, I am very satisfied with the car. But after the maintenance at 15,000 kilometers, the oil in the engine was replaced in one authorized Honda Israel service. After oil replacement, I just haven’t recognized my car responses. Also, the fuel consumption has increased a bit. In the service manual, it is suggested to use Honda Green Oil for all hybrid cars. The C/N is 0282P99S4LHE. Instead of this oil, they put inside C/N 0282P99G4LHE and they claimed that Honda approved this replacement. That’s the same answer I got from a local customer service agent. My request to put Green Oil wasnt successful. They told me that there is no Green Oil in stock and I have to order it 4 weeks before the next service on 30,000 kilometers. My question is what I am supposed to do in this situation? Thanks in advance.
Honda have good reputation for their vehicles and they last a long time if you keep them in good condition and make sure that you treat your vehicle well and maintain it. They do run well for the Honda vehicles and the company has been around a long time for the vehicles.
I am very disappointed with roadside assistance. We waited over two hours and they never showed up. My husband and I were stranded and we called roadside assistance. After waiting for an hour we called again and they said they would be with us shortly. 40 minutes later we called again and they said 12 minutes away. 30 minutes later we tried calling again and they were rude and put us on hold. Thank God a nice couple driving by helped us out and then we were finally on our way home.
When I bought my 05 Honda Accord Hybrid, I was told the hybrid battery would last to 150,000 to 200,000 miles. At 81,000, just after the warranty expired, the check engine & IMA (hybrid battery) light came on. I paid $300 for a software upgrade at the time & was assured by Honda Customer Service that they would stand by their product. Over the next couple of years, the lights came on periodically and Ive had to pay for additional software upgrades. The last time it happened, the lights came on again less than 30 days later.Now Honda is saying the battery is bad and needs to be replaced, at my expense. I have called several dealers and gotten estimates ranging from $2,700 to $5,700 (for parts only). When I purchased this car, I was told the battery would cost $2,000 or less. Now Im stuck with a car that will not pass a state safety inspection without paying several thousand dollars for a replacement battery. On top of it, the car has NEVER gotten the mileage Honda claimed it would get. In fact, it gets WORSE mileage than my last Honda Accord.
I am currently driving Honda Jazz model year 2009. Two years ago and on its first year, driving was okay until I found that they seem to be having a transmission problem. I have sent my car and reported the problem that I am facing. Honda Sri Utama advised me to change my engine oil and all four new tire, which doesnt make sense at all.After spending a lot of money to do so, I am still facing the same problem with the transmission. I went back and reported but they require me to meet the engineer from Honda Malaysia. He couldnt solve my problem but claims that theres nothing wrong with the transmission. Ive checked with several street workshop and there is a problem with the transmission which Honda is denying. I went back to Honda and the dealer I bought the car from, finally said that they do not know what is the problem. This is cheating. We spent a lot of time and money to buy a vehicle and all we get is be cheated and not a satisfaction.
I purchased a new 2020 Honda Talon from Nash Motorsport, Mesa, AZ. I purchased the pre-paid service contract and extended warranty. I live in Mesa, Arizona and the vehicle has been ridden in AZ and once in Southern CA. The vehicle has never been in snow, sand dunes or extensive mud. Most of the driving is typical to the Box Canyon area in AZ or Queen Valley; sand roads and routes. Very rarely has LOW gear ever been used except for a few steep hills.The transmission would not stay in gear during a hill climb and I turned it into Dealer for service immediately not to cause more damage in November. The vehicle is still there. The warranty customer support is horrible to deal with and no escalation process except open claim. They call you back with same answer. NO escalation process. Honda has out right lied and said the vehicle was driven in a way it was not and the damage was caused by switching back and forth between low and high. This is an out right lie.
In April 2012, I took my Honda Odyssey to be repaired at Lute Riley Honda in Richardson, Texas. I told them to do a multi-point inspection to find out what was wrong with my transmission and brakes. Upon completing the inspection I was told by Joseph, a mechanic there, that all he found was that the transmission switch needed to be replaced; the gasket, gear oil, pressure plate, and clutch needed to be replaced, as well as the cat converter. I agreed and also purchased a warranty for my transmission. My subtotal was over $6000. After all the repairs, I received my car back seven days later, thinking that everything he stated would be replaced. Earlier this year, the clutch stopped functioning. I took my minivan to the dealership for them to honor the warranty. I was told that the warranty did not cover clutch repairs. Basically, I was lied to. I am still trying to seek justice and get them to honor their word. I highly recommend that no one use Lute Riley for any repairs. They do not have the integrity to be in business and should not be trusted. Next time, I will buy a Toyota.
There has been a recall on the Honda Insight. I had my car repaired before the recall happened. They have offered to reimburse after the recall happened. I sent in all the forms needed to make this happen. I have spoken to Luis at customer service many times. They are now asking for the receipts of the actual parts bought by the garage that fixed my car. That garage is asking for a $75 fee to do this. Honda does not want to pay it. I do not want to spend any more money on this. The repairs are a good $500 less than what Honda quoted to fix it. I feel they are doing this to drag it out. In hopes that I will not pursue the refund. I am disappointed that I have been given the runaround. This is a defect on the car which I had fixed for less than what they would have paid. They should pay the $75 fee to get receipts.
Probably the worst I will ever own. It was a 2019 EX-L. Infotainment issues were horrible, very buggy system. Dealership (Brandon Honda) told me it was a known issue and they couldnt fix it. One of the managers told me it was a Honda problem and not theirs. Awesome. Doors never worked right, trapping people inside. Transmission hesitated and jerked like crazy. A very poorly engineered vehicle. I traded it in and got an Accord Sport 2.0T...Cant believe that the same company could do things so differently with their products.
I bought a Honda Civic sedan 2010 from the Authorized dealer here in Egypt, but I face some problems with them. The Steering wheel material started to peel off and I went to the authorized dealer (Al) for it to be repaired. They replied that it is a common complaint in this car, but they cant include it in the warranty although my warranty is still active! Please advise what I should do. Thank you.
Goes fast, handles well, great torque and breaking. Excellent handling. Did I mention its fast? Doesnt like to go slow, at low speeds gets kinda jerky. Tons of parts available to dress them up. I highly recommend this brand.
I own a 2008 Honda Ridgeline that is at about 60,000 miles. I have taken especially good care of this vehicle with regular maintenance updates. Overall, other than the poor gas mileage (best is 20 mpg on highway), it has been a good vehicle. The problem is that two exhaust sensors have had to be replaced already at a cost almost $1,000.00, not to mention waiting at the Wilde Honda Dealership in Sarasota, Florida for many hours at a time. I cant imagine why the sensors have gone out already, and the incredible costs they have incurred. Honda has a reputation for build quality. Unfortunately when they do need repairs, the cost is an arm and a leg. Just FYI my other car, a 2010 Ford Flex has and still is running relatively problem free at 85,000 miles so far.
The car (2012 Honda Civic) is 3 months old and I have always owned Hondas and love them until now. I was stranded and called AAA for a jump twice. I visited the dealer and they could not find anything wrong and said I must have left the lights on which is very insulting. First of all, I dont drive at night. The lights were set to auto on (which may have been the problem). Second, I know when lights are on; I can see the headlights. When visiting another car repair place, they noticed the battery was reading 12.5 when it should have been in the 13 to 14 range. So maybe the alternator wasnt giving the battery enough juice or something was draining the battery. The display screen read ABS system and VSA system and all indicator lights were on while trying to start. No other indicator lights ever came on. I dont want to be stranded again and the dealer was insulting. Any ideas?
I could not see due to solar glare and accidentally hit a 4-foot steel pole at about 10 miles an hour. I was wearing gloves because it was very cold that morning. My 2003 Honda Odyssey airbag deployed and the chemical from the airbag burned holes through both gloves. I did suffer minor burns but basically the gloves protected me from very serious burns. According to Honda, based on my VIN, I do not have an airbag that necessitated recall. This is my 3rd Honda in the course of 20 years and I am very disappointed. I also feel so fortunate that it was a cold morning when the airbag went off.
I bought my Honda CRV in August 2015. For health reasons, the vehicle was not driven a lot for about a year. Now it has 21,000 miles on it and needs to have the brakes and rotors replaced. I have always owned a Honda and NEVER had to replace brakes, even after four years. This is ridiculous. I am told this is what happens with Honda CRVs (like that makes it ok). I will not buy another CRV when it is a known issue that brake pads wear out so quickly. I heard I will have to replace rear brake pads three times before I ever have to do the front. PISSED.
I have read reviews regarding the roof peeling. Exact same thing happened to me. After getting off the freeway one day and parking my car, the paint was just GONE! A rather large section. Cost me $1500 to fix. I cant believe this is a known issue that many people have had issues with and Honda doesnt want to address it and help us out.
These people would change agreed upon terms at every opportunity to switch things around to squeeze more money out of the customer (me). I have never ever dealt with anyone as desperate as this group of people. I can only guess that its because they are not being paid a decent wage.
My mechanic noted that there was something wrong with my CVT automatic transmission around 35K miles and recommended I take it into the dealer asap, which I did. After a number of visits and a lot of runaround, they rebuilt the transmission. At around 75K, it started showing signs of failure again, and unfortunately, this time I delayed until it had around 95K on it, thinking the extended 100,000 mile warranty on just this problem would cover it. No such luck, since it was 100K or 7 years, and as an early adopter buying the car in the fall of 2002, I was 1 or 2 months beyond the 7 yr limit. The dealer offered me no hope and backed that up by getting me rejection from the regional manager. Calls to American Honda fell on equally deaf ears. Car shakes - violently on hills - when starting from stop since faulty transmission basically has no start up gear. Probably used a plastic motorcycle part or something, who knows. Bottom line is, after driving this piece of junk that never got close to the advertised mileage, I regret ever buying a Honda and never will again. I know some, maybe most of their cars, are fine. Then again, I have friends with an Odyssey that had a similar problem with transmission failure 2x under 100K. Never again. Dont buy Honda, simply because they choose to not stand behind their products. Too bad - another corporation ruined by greed and short-sighted behavior. Im about ready to trade it in for $1,000 or whatever I can get and buy a new Ford Focus.

